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Justice League™: Heroes United Operation and Service Manual

1. a lt 5 T i j Two bolts below base cover mate with lower nuts Right Control Panel Base Cover Figure 6 Opening Control Panel 42 Deluxe Opening the Control Panel 26 Standard Open the control panel to service the joysticks and buttons and to access the GVRI O Mini PCB To open the control panel remove the five 5 Torx security screws from the control panel surface Being careful not to pull any wires tilt the control panel back and lean it against the cabinet The control panel is not on a hinge 2009 Global VR Inc 040 0207 01 Rev A 2 24 2009 Page 23 of 52 Chapter 6 Service and Repair Control Panel Button Service Figure 6 shows a control panel button and micro switch and which micro switch spade connects to each wire Perform the following steps to replace the micro switches or the buttons 1 Open the control panel as described in the previous sections 2 Gently press the plastic micro switch to the side to release it from the button housing 3 Disconnect the two wires from the micro switch and connect them to the new micro switch Be sure to connect the ground wire to the COM connector and the signal wire to the NO connector as shown in Figure 6 To remove the button unscrew the retaining ring 5 Reverse these steps to install the replacement button and micro switch NC e i Not Used ia a o aE NO E sd Emm ESI to Signal Wire i to Black White Gro
2. Q 6 5 4 2 1 3 do Computer 5 12 VDC Power Supply LCD Monitor Power AC Power Plate T Marquee Light Fixture PN 115 0149 01 e meee N L To Coin Box Ground Lug terminals are not used Top View Ground Lug 3 230 VAC IN N 30 VAC L To Ground Lug on Bottom Cabinet Power Cord of Connector Not Shown 15 412 VDC Power Supply Voltage ARJ 115 through hole in top Adjustment Pot Ww FG 12V 12V v Y a Set Input Voltage to D IIV TUN GND GND 75 Power ON LED Coin Ventilation GVR I O Door Fan Mini PCB Part 115 0008 01 To AC Power Strip Harness Part 115 0186 01 CCFLs CCFLs CCFLs Harness Part 115 0098 01 42 Deluxe Only Figure 16 Power Distribution Diagram 2009 Global VR Inc 040 0207 01 Rev A 2 24 2009 Page 47 of 52 Chapter 9 Diagrams and Schematics GVR I O Mini PCB EE mre 45 412 VDC and GND qrpg2 from Power Supply DC Power Harness Part 115 0186 01 5 12 VDC In i ea OKC J5 Ventilation Coin Door g Mode Select Fan Power Power Note 42 Cabinets have additional power No Jumpers harness for CCFLs Part 115 0098 01 Harness Part 115 0183 01 J6 To P1 amp P2 Start Buttons Harness Part 115 0184 01 J7 Fi Player 1 Joystick JE 5VDC Player 2 J9 Joystick d Harness Part 115 0182 01 J12 To P1 amp P2 Control Buttons T3 Harness
3. Electronic components in the game cabinet run on 115 VAC 230 VAC systems have a transformer to convert power to 115 VAC inside the cabinet The voltage switch on the back of the computer must be set to 115 If you power up the computer outside of the cabinet set the switch to match the local AC voltage 115 volts 60Hz in most of North and South America and some Far Eastern countries such as Japan South Korea and Taiwan 230 volts 50Hz in most of Europe the Middle East and the Far East To help prevent electric shock plug the system into a properly grounded power source These cables are equipped with 3 prong plugs to help ensure proper grounding Do not use adapter plugs or remove the grounding prong from a cable If you must use an extension cable use a 3 wire cable with properly grounded plugs To help protect your system from sudden increases and decreases in electrical power use a surge suppressor line conditioner or Uninterruptible Power Supply UPS Be sure nothing rests on the system s cables and that the cables are not located where they can be stepped on or tripped over Keep your system far away from radiators and other heat sources Do not block cooling vents Do not place the game in an area where a water jet would be used or use a water jet to clean the game Precautions for Game Operation GLOBAL VR assumes no liability for injuries incurred while playing our games Operators should be aware that certai
4. Operation amp Service M anual 040 0207 01 Rev A Readthis manual before use Keep this manual with the machine at all times www globalw com http service globalvr com techsupport globalw com Phone 408 597 3435 Fax 408 597 3437 O 2009 Global VR Inc GLOBAL VR and the GLOBAL VR logo are registered trademarks of Global VR Inc All Rights Reserved J USTICE LEAGUE and all related characters and elements are trademarks of and DC Comics s09 Preface Table of Contents PC ACS uestes toten ids i asuntos end tentes 4 Sr glgu e P 4 Precautions for Game Operation 4 NY MS ss iol testes a tiedto cea i eode 4 Environmental Conditions 4 FCC Notices United States 5 Chapter 1 Introduction 6 Game Fedtules s ee botte oae a du edem 6 Current Requirements Approximate 7 Hardware Features sosisini 7 Chapter 2 Installing a New Cabinet 8 Checking the Game Dongle 9 Maintenance Restart Feature 9 Chapter 3 Playing a Game 10 Chapter 4 Operator Menu and Game DEIUD Liu uisi pu Made MES ieee 12 Navigating the Operator Menu 12 Machine Settings Menu eseeseee 14 Machine Information Menu 15 Game Settings
5. Case Fan Figure 19 Computer Rear Panel Diagram JUSTICE LEAGUE HEROES UNITED Operation and Service Manual Page 50 of 52 040 0207 01 Rev A 2 24 2009 Chapter 9 Diagrams and Schematics Warranty Service If you should require warranty service please contact your authorized GLOBAL VR distributor LIMITED WARRANTY LIMITED WARRANTY FOR JUSTICE LEAGUE HEROES UNITED North America Only All software and accompanying documentation furnished with or as part of the Product is supplied AS IS with no warranty of any kind except where expressly provided otherwise in any documentation or license agreement furnished with the Product During the warranty period GLOBAL VR will at no charge repair the Product provided Purchaser believes that the Product is defective in material or workmanship and promptly notifies GLOBAL VR in writing with an explanation of the claim All claims for warranty service are made within the warranty period Products are returned adequately packed and freight prepaid to GLOBAL VR s designated service center GLOBAL VR s inspection or test of the Product verifies to GLOBAL VR s satisfaction that the alleged defect s existed and were not caused by accident misuse neglect unauthorized or attempted repair or testing unauthorized modification incorrect installation vandalism failure to follow the maintenance schedule or procedures or ope
6. Gamma Adjusts the overall brightness of the image in a different way than the Brightness setting If your image is not bright enough you can experiment with Gamma and Brightness settings to see which has the best effect Contrast Adjusts the monitor contrast levels Brightness Adjusts the monitor brightness levels Test Screens Select Show Test Screens to open a series of monitor test screens see examples below designed to help you adjust the image using the Monitor Remote Control Press the Service Select button repeatedly to cycle through the screens JUSTICE LEAGUE HEROES UNITED Operation and Service Manual Page 20 of 52 040 0207 01 Rev A 2 24 2009 Chapter 4 Operator Menu and Game Setup Audio Diagnostics allows you to test the left and right speakers individually Highlight Test Left Speaker and press Service Select to hear a test sound from the left speaker only Highlight Test Right Speaker and press Service Select to hear a test sound from the right speaker only To repeat the test sound press Service Select again Press Up or Down to select the other speaker Controller Diagnostics M enu This menu displays an image of the Player 1 and Player 2 controls to allow you to test the Joysticks and buttons You can also assign which joystick is used for each player in case they get swapped You can also test the coin and bill inputs Audio Diag Controller Diag Assign Player Joysticks Bac
7. Service and Repair 16 Use the Arrow keys 11 to highlight Restore on AC Power Loss and then use the and keys to change the setting to Power On 17 Press Esc to return to the Power menu Note It is also recommended to select Hardware Monitor from the Power menu and verify CPU Q Fan Control is set to Disabled 18 Use the Arrow keys to highlight Boot from the top of the screen and the Boot menu will appear 19 Use the Arrow keys 11 to highlight Boot Device Priority and press Enter The Boot Device Priority menu will appear 20 Use the Arrow keys 11 to highlight 1 Boot Device and then use the and keys to change the setting to DVD ROM 21 Do the same step to change 2nd Boot Device to HDD and 3rd Boot Device to Disabled as necessary 22 Press Esc to return to the Boot menu 23 Use the Arrow keys 11 to highlight Boot Settings Configuration and press Enter The Boot Settings Configuration menu will appear 24 Use the Arrow keys 11 to highlight Wait for F1 if Error and then use the and keys to change the setting to Disabled BIOS SETUP UTILITY Enter to select whether or not to 16 restart the system after AC power loss Disabled Disabled Disabled Disabled Disabled BIOS SETUP UTILITY Advanced Power t Tools Exit Specifies the Boot Device Priority sequence A virtual floppy disk drive Floppy Drive B Boot Settings Boot
8. and start the game BIOS setting has changed 040 0207 01 Rev A 2 24 2009 Chapter 7 Troubleshooting Possible Solution Check the Power ON LED on the 26 monitor or the 42 monitor power supply Make sure the power cord is connected to the power strip and the power strip is on Verify that the video cable is firmly connected from the monitor to the video card in the computer While the monitor is powered ON disconnect the video cable You should briefly see a message on screen saying No Input Signal if the monitor is working Check the video cable and make sure it is not pinched or frayed Connect the cable to a different monitor to verify video output Make sure that all harnesses between the control PCB and LCD panel are connected properly Check the video cable and power connection Make sure the LCD Control PCB connector is properly connected to the monitor If you hear Alert beeps from the System PC contact Technical Support for assistance Try using the VGA connector on the monitor control PCB Either use a DVI to VGA adapter or connect a VGA cable from the VGA port on the video card If the video quality is not acceptable with VGA order a replacement monitor control PCB When the computer boots up it performs a PC self diagnostic test If you hear 3 beeps from the computer this indicates a problem with the video card If the video card is faulty contact Technical Support If instructed by Technical
9. 1 Cred Pulse Sets the number of credits per pulse for Coin Mech 1 coins Coin 2 Cred Pulse Sets the number of credits per pulse for Coin Mech 2 bills Available Paid Credits Displays the number of available paid credits Available Service Credits Displays the number of available service credits added using the Service button on the Operator Button panel Free Play Turns Free Play On or Off Credits to Start Sets the number of credits to start a new game Credits to Continue Sets the number of credits to continue a game Reset Available Credits Select Reset Credits and then press Service Select again when prompted to confirm to clear all available credits 2009 Global VR Inc 040 0207 01 Rev A 2 24 2009 Page 17 of 52 Chapter 4 Operator Menu and Game Setup Statistics Screens The Statistics screens allow the operator to view the statistics collected by the cabinet To reset the statistics for any screen highlight the Reset button onscreen and press Service Select A popup window will appear describing exactly what will be reset and giving you the option to press Service Select to proceed or Test Back to cancel Customer Service GLOBAL VR 408 597 3435 Yttp www globalvr com Coin 2 Bills Service Credits Customer Service GLOBAL VR 408 537 3435 Yttp www globalvr com ttp service glohalvr com echSupporl gobalwr com Statistics Main Menu allows you to select from the following Coin Stats to
10. 1t enough to disconnect the wires 3 Connect the wires to the same terminals on the replacement subwoofer 4 Reverse these steps to install the new subwoofer and replace the grill Audio Speakers Service 26 Standard The speakers are located behind two grills below the monitor Perform the following steps to replace a speaker 1 Remove the four 4 Torx security screws that secure the speaker grill to the cabinet 2 Remove the four 4 screws that secure the speaker to the cabinet and lift it enough to disconnect the wires 3 Connect the wires to the same terminals on the replacement speaker 4 Reverse the removal steps to install the new speaker and replace the grill 5 Select Diagnostics Audio Diag from the Operator Menu to verify proper operation LCD Monitor Service 42 Deluxe The 42 LCD Panel is connected to an LCD Control PCB that provides the signal power and data to the panel The LCD Control PCB and Monitor Power Supply are mounted to the back of the monitor assembly The Monitor Power Supply provides 24 VDC and connects to the AC Power Strip The monitor is encased in a metal bezel with a glass display shield to protect the LCD panel The sections that follow provide replacement procedures for components of the 42 LCD Monitor Assembly 2009 Global VR Inc 040 0207 01 Rev A 2 24 2009 Page 27 of 52 Chapter 6 Service and Repair A Monitor Remote Control PCB is connected to the monitor and can be use
11. Avg Score Average of all scores n MUN Tt mpaign 1 Selected Campaign 2 Selected High Score Highest score recorded Campaign 3 Selected Wonder Woman Selected Campaign x Selected Displays the number of times each campaign has been selected for play Green Lantern Selected Batman Selected Superman Selected Character Selected Displays the number of times each character has been selected for play Reset Game Stats Select Reset to clear all statistics displayed on this screen Hawkgirl Selected Reset Game Stats 2009 Global VR Inc 040 0207 01 Rev A 2 24 2009 Page 19 of 52 Chapter 4 Operator Menu and Game Setup Diagnostics M enus The Diagnostics menus allow the operator to adjust video appearance and test audio game controls and coin inputs Machine setings Visual Diagnostics Machine Information Audio Diagnostics Game Settings Controller Diagnostics Coin Settings Statistics Biorosics Visual Diag Audio Diag Controller Diag I Back to Main Menu Show Test Screens Examples of Monitor Test Screens Diagnostics Main Menu allows you to select from the following Visual Diagnostics to adjust monitor brightness contrast or gamma and display monitor test screens Audio Diagnostics to test left and right audio output Controller Diagnostics to test game controls and coin inputs Visual Diagnostics allows you to adjust the image quality on the monitor
12. BLU YEL OR Meow CO tn YEL RED 1 1 Speaker Wiring for 26 Standard Speaker Harness PN 115 0100 01 Left Speaker Right Speaker Speaker Wiring for 42 Deluxe Speaker Wires PN 115 0119 01 J Left Speaker x Subwoofer Speaker Harness PN 115 0100 0141 BRN WHT BRN WHT ORG Right Speaker WHT VIO pe METER METER Coin 2 JOYSTICK 12 VDC GND 1 GND 2 Connect to 5 12 VDC Power Supply 5 VDC 1 Note See Power Distribution Diagram for additional DC Power Connections Lamps 5V 0 2A 555 Coin Meter 4 5V 2W pom NO COM Coin 1 For Optional Dollar Bill Validator Operator TEST BACK Button NO COM SERVICE VOL DN COM COM NO VOL UP b NO COM Operator Buttons Notes Wire colors may vary depending on harness revision Unused pins amp connectors are not shown Figure 18 Detailed Wiring Diagram 040 0207 01 Rev A 2 24 2009 2009 Global VR Inc Page 49 of 52 Chapter 9 Diagrams and Schematics Computer Rear with Asus PSKPL CM G31 Motherboard Computer ON OFF Switch Voltage Switch Set to 115V AC Power Connector PS 2 Keyboard Port Purple Motherboard USB Ports for Game Dongle Only Audio Ports Connect Green Lower Middle Port to Audio In on GVR I O Mini PCB VGA Video Port to 26 Monitor DVI Video Port to 42 Monitor PCI USB Ports to GVR I O Mini PCB Computer Power Supply Cooling Fan Computer
13. Device Priority f Boot Settings Configuration Security v02 58 C Copyright 1985 2007 American Megatrends Inc BIOS SETUP UTILITY Boot Boot Device Priority Specifies the boot sequence from the 1st Boot Device available devices 3rd Boot Device DVD ROM SS TOSHIBA DVD ROM HnD BEMWDC WD4 ORB 650 Disabled 20 21 Boot Settings Configuration Quick Boot Full Screen Lego Enabled Addon ROM Display Mode Force BIOS Bootup Num Lock on PS 2 Mouse Support Auto Enabled Hit DEL Message Display Interrupt 19 Capture En l Disabled v02 58 C Copyright 1985 2007 American Megatrends Inc 25 Now that all settings are correct press F10 The following prompt will appear Save configuration changes and exit now Ok Cancel 26 Make sure Ok is highlighted use the arrow keys to select if necessary and press Enter to save the settings and reboot the computer JUSTICE LEAGUE HEROES UNITED Operation and Service Manual Page 38 of 52 040 0207 01 Rev A 2 24 2009 Chapter 7 Troubleshooting Video Troubleshooting Power problem Corrupted picture on nitor monito Loose or faulty You hear the audio video cable 42 Deluxe Loose or faulty connections between LCD Panel and Control PCB 42 Deluxe Faulty DVI connector on monitor control PCB Loose or faulty video card No video and no PC power switch is audio off Note It takes about 1 minutes to boot
14. Master volume Service Credit Switch Sets Service Credit Switch to Enabled or Disabled If Enabled the Service Select button on the Operator button panel can be used to add Service Credits for testing gameplay Factory Default Selecting Restore Factory Default restores all Game Settings to factory defaults A popup window will appear describing exactly what will be reset and giving you the option to press Service Select to proceed or Test Back to cancel JUSTICE LEAGUE HEROES UNITED Operation and Service Manual Page 14 of 52 040 0207 01 Rev A 2 24 2009 Chapter 4 Operator Menu and Game Setup M achine Information M enu This screen displays information about the hardware and software and the maintenance restart Machine Settings country Worldwide Machine Information Cabinet Type Dedicated Game Settings Game Version 0 5 0 225 Coin Settings OS Version XP Embedded HW Rev G31ga 7050 12062008 Statistics I O Board 1 Diagnostics Last Power Cycle 0 Days 13 49 Play Game Previous Maintenance Restart 999 Days 23 59 Next Maintenance Restart Customer Service GLOBALVR 408 597 3435 http www globalvr com http service globalvr com TechSupport globalvr com Figure 2 Machine Information Menu Menuttem Desorption Displays the country of operation as set by the game dongle Cabinet Type Displays the type of cabinet as set by the game dongle Displays the Operating System ver
15. Menu esseeeeeeeee 16 Coin Settings Menis creiria aes 17 SaS ICS OC TEENS a m m IMMUNE 18 Diagnostics Menus eeeeeeeee 20 Controller Diagnostics Menu 21 Chapter 5 Software Restoration 22 Run the System Recovery Disk 27 Run the Game Install Disk 22 Chapter 6 Service and Repair 23 Opening the Control Panel 42 Deluxe 25 Opening the Control Panel 26 Standard 23 Control Panel Button Service 24 JOY SUCK SeEVICe usado aod te eR diete 24 Joystick Handle Replacement 24 Joystick Carriage PCB and Grommet ISCDIdGe THOTIE ei Stn eed thadaaln chess 25 GVRI O Mini PCB Service ss 26 Audio Speakers Service 42 Deluxe 27 Subwoofer Replacement 42 Deluxe 27 America s Army Operation and Service Manual Page 2 of 52 Audio Speakers Service 26 Standard 27 LCD Monitor Service 42 Deluxe 27 LCD Monitor Replacement 42 Deluxe 28 Glass Display Shield Replacement 42 DEUX xciiscaitu sese ied aae oe eei genes 28 Monitor Power Supply Replacement AMBITIO mae pp ER 28 LCD Monitor Service 26 Standard 20 Glass Display Shield Replacement 20 SS Cai ela EQ oss bea saben Prato rt xd atn tendunt 20 LCD Monitor Replacement 26
16. Part 4 115 0185 01 To Coin Door Harness p To Operator Button Harness Speaker Harnessing for 42 Deluxe Cabinets aie Part 115 0119 01 To Left Speaker Harness Part 115 0217 01 J4 Speakers Part 115 0119 01 l ae To Right Speaker To Subwoofer Audio Tn For 26 Standard Cabinets Harness Part 115 0100 01 Connects Audio Out to L amp R speakers USB System Computer PCI USB Port Front Audio Out Green Motherboard pone USB Game USB Port eee Dongle DVI Port To LCD Monitor Figure 17 Simplified Wiring Diagram JUSTICE LEAGUE HEROES UNITED Operation and Service Manual Page 48 of 52 040 0207 01 Rev A 2 24 2009 GVRI O Mini PCB J3 Audio In Port J1 USB Port P1 Start 2 P2 Start 4 Signal GND 6 Signal GND JS2 X mag 1 JS2 X mag 2 JS2 X mag 3 J52 X sign JS2 Y mag 1 JS2 Y mag 2 JS2 Y mag 3 JS2 Y sian 1 1 2 3 4 6 7 3 9 0 J11 5 VDC 2 Signal GND 1 JS1 X mag 1 2 451 X mag 2 4 J51 X mag 3 5 J51 X sian 6 JS1 Y mag 1 7 J81 Y mag 2 8 J51 Y mag 3 9 J51 Y sian 10 Signal GND 1 P1 Attack 1 Red 3 P1 Attack 2 Blue 4 P1 Defend Green 5 P1 Special Yellow 6 P2 Attack 1 Red 7 P2 Attack 2 Blue 8 P2 Defend Green 9 P2 Special Yellow 10 Power In 12 VDC 1 GND 2 GND 3 5 VDC 4 J5 Mode Select Jumpers No 12 34 Jumpers 9 99e Used ee e e Coin Meter Output 3 6 5 VDC 1 Coin1 Button 9 2 Signal GND 1
17. Support open the computer and check the following e Make sure the video card is seated properly in the motherboard Reseat the video card if loose Check the power connector to the video card inside the computer Make sure it is connected properly and is not connected backwards Power on the computer and make sure the fan on the video card is spinning fast If the computer does not power on make sure the On Off switch on the back of the computer is in the On I position Check the BIOS settings see page 36 Under Power select APM Configuration and make sure Restore on AC Power Loss is set to Power On 2009 Global VR Inc Page 39 of 52 Chapter 7 Troubleshooting No video and no No power to audio computer Continued Corrupted software Or Faulty hard drive Picture is dim or Gamma and or faded Brightness needs adjustment Red or green Faulty LCD control horizontal lines on PCB monitor Audio Troubleshooting Verify the computer is ON by the LED on the front of the computer Verify the line voltage switch on the back of the computer is set to 115V Make sure the AC power cord is firmly connected to the computer and the power strip and the power strip LED is on Turn off the power strip wait 20 seconds and then turn it back on to reboot the computer If you have checked all power connections and the fan in the computer power supply does not come on the computer power supply may be bad Restore the so
18. a secure ground to function properly Ground wires from system components must be securely connected to the ground lug on the power plate as shown in Figure 12 Components must not be grounded to the power plate mounting bolts Power Strip Neutral Wire Power Entry Module and Power Power Strip Line Wire Strip Ground Wires to Ground Lug 6A Fuse Part 0001 2512 ON OFF Switch Connect Cabinet AC Power Cord Mounting Bolt 1 of 4 j Cabinet Ground Wire Do Not Use for Grounding PN 115 0118 01 to Ground Lug Figure 12 AC Power Plate AC Power Strip Replacement The AC power strip provides power to all of the components in the cabinet Perform the following steps to replace the power strip 1 Turn the cabinet OFF and disconnect the AC power cord 2 Disconnect all components from the power strip 3 Disconnect the power strip from the AC power plate terminals see Figure 12 4 Remove the power strip it is held in place with Velcro 5 Replace the power strip with an appropriate unit from GLOBAL VR part 49 0963 40 Do not attempt to use a different power strip Be sure to connect each wire to the correct terminal See Figure 16 Power Distribution Diagram on page 47 wire must be securely connected to the ground lug on the power plate or the i CAUTION Be sure to connect each wire to the correct terminal The ground game will not function properly JUSTICE LEAGUE HEROES UNITED Operation and Service Manual P
19. are Easy Normal and Hard Minimum Game Time Sets the amount of gameplay time that a player is guaranteed per start Range is 2 5 minutes Enable High Scores If Enabled players can enter their names when they get a high score and the high scores are displayed during Attract Mode If Disabled no High Scores are displayed and players are not prompted to enter a name when they get a high score Reset High Scores Select the Reset button and then press Service Select again when prompted to confirm to reset the high scores displayed in Attract Mode to default values JUSTICE LEAGUE HEROES UNITED Operation and Service Manual Page 16 of 52 040 0207 01 Rev A 2 24 2009 Chapter 4 Operator Menu and Game Setup Coin Settings M enu This screen lets you set up pricing and displays available paid and service credits Main Manu Machine Settings Insert Display Insert Credits Machine Information Coin 1 Cred Pulse Coin 2 Cred Pulse f Game Settings Available Paid Credits Coin Settings Statistics Free Play Diagnostics Credits to Start Play Game Credits to Continua Reset Available Credits Reset Credits Customer Service GLOBAL YR Taai 416 537 3435 qu Gr hitpinwwee giobalvr com SM hilpziserace gihar ceum n C Dicswn TechSuppeartgidglabalr eom ii Figure 4 Coin Settings Menu Insert Display Selects the money display prompt text displayed onscreen Options are Insert Credits or Swipe Card Coin
20. buttons until Play Game is highlighted Press the Service Select button to return to the game Notes To exit from some sub menu screens press the Down button to highlight Back to Main Menu and then press Service Select Pressing the Service Select button during Attract Mode adds a Service Credit that you can use for testing game play You can disable or enable this feature from the Machine Settings menu Pressing the Up or Down Operator buttons during Game or Attract Mode adjusts the Master Volume level JUSTICE LEAGUE HEROES UNITED Operation and Service Manual Page 12 of 52 040 0207 01 Rev A 2 24 2009 Chapter 4 Operator Menu and Game Setup Main Menu Lets you set game and attract volume enable the service credit switch and restore factory default settings Machine Settings Displays hardware and software versions power cycle and maintenance restart times and GLOBAL VR contact info Machine Information Lets you set difficulty level minimum game time enable or disable high scores and reset high scores Game Settings Lets you set pricing enable free play change the money display prompt and reset credits Coin Settings Statistics Displays the number of credits from Coin 1 amp Coin 2 and service credits entered since the last reset Displays lifetime coin and service credits used Lets you reset availab
21. hex nuts that secure the hub to the control panel 4 Remove the joystick carriage PCB and L stop Note the orientation of the PCB so you can re install it the same way 5 To remove the grommet first remove the joystick handle as described in the previous section and then remove the four Phillips screws that secure the grommet to the hub Note If you need to replace the hub you will have to remove all buttons and screws from the top of the control panel and then remove the plastic overlay to access the screws that secure the hub to the console 6 Reverse these steps to re install the joystick components 7 After servicing a joystick select Diagnostics Controller Diag from the Operator Menu to verify proper operation see page 21 Handle L Stop Upper Spacer PCB Hub Carriage Grommet 8x1 3 4 Phillips Screws 8x3 4 Sheet Metal Phillips Screws Lower Spacer Figure 7 Joystick Exploded View 2009 Global VR Inc 040 0207 01 Rev A 2 24 2009 Page 25 of 52 Chapter 6 Service and Repair GVRI O Mini PCB Service Important This game requires game specific GVRI O Mini PCB firmware version 4 32 or later If you replace the PCB with the wrong firmware version the game will not work properly To verify the firmware version open the Machine Information screen in the Operator Menu and check the number displayed for IO Board 1 The initial release displays 4 50 in the Operator Menu The GVRI
22. plastic plate above the kick panel Control Panel One 6 White Remove the Control Panel Base Inside Control Tube on Each Cover see page 23 Panel Base Cover Side Subwoofer One 12 Red Remove the four 4 Torx screws Inside Cabinet on Tube that secure the subwoofer grill to Side Wall access the tubes Remove the back door to access the inverter Vent Holes Must Not be Covered 2 Pin Connector Attached to Tube Cold Cathode Florescent Tubes 12 VDC In from DC Power Supply Power Inverter Note Assembly may have one or two tubes depending on use Figure 7 Cold Cathode Light Detail 2009 Global VR Inc 040 0207 01 Rev A 2 24 2009 Page 35 of 52 Chapter 6 Service and Repair Setting the Computer BIOS CM OS This procedure applies to the Asus PSKPL CM Motherboard If your system has a different motherboard check http service globalvr com for updated information If you are comfortable using the BIOS Setup Utility connect a keyboard to the computer and press the DEL key during boot to run the Utility Select Load Setup Default from the Exit Menu first and then check all of the settings shown in the table below For more help refer to the detailed instructions that follow Men Submenu if applicable Item Load Setup Default Exit System Time System Date Legacy Diskette A Primary IDE Master Primary IDE Slave CPU Configuration Intel R SpeedStep tm Tech Boot Device P
23. view or reset earnings data Machine Stats to view or reset gameplay data Game Stats to view or reset game level character play and score data Coin Stats displays the collection data for the cabinet Coin 1 Coins Credits earned from Coin Mechs Coin 2 Bills Credits earned from Bill Validator Service Credits Service Credits used Reset Coin Statistics Select Reset to clear current coin statistics Lifetime totals are never reset unless the operating system is restored using the System Recovery Disk Lifetime Paid Credits Total Paid Credits earned for the lifetime of the cabinet Lifetime Service Credits Total Service Credits used for the lifetime of the cabinet JUSTICE LEAGUE HEROES UNITED Operation and Service Manual Page 18 of 52 040 0207 01 Rev A 2 24 2009 Chapter 4 Operator Menu and Game Setup Machine Stats displays player starts and length of play statistics Player 1 Starts Number of Player 1 starts P1 Continues Number of times Player 1 has continued a game Player 2 Starts Number of Player 2 starts P2 Continues Number of times Player 2 has continued a game Average Play Time Average time a game lasts Shortest Play Time Shortest play time recorded Longest Play Time Longest play time recorded Reset Machine Stats Select Reset to clear all statistics displayed on this screen Game Stats displays detailed statistics about the game levels played plus average and high scores
24. 0 Ibs 159 kg T Nd j n Width 40 69cm y 4 89cm BN NA 102 cm Figure I Cabinet Dimensions and Weights JUSTICE LEAGUE HEROES UNITED Operation and Service Manual Page 6 of 52 040 0207 01 Rev A 2 24 2009 Chapter Introduction Current Requirements Approximate Voltage 42 Deluxe Cabinet 26 Standard Cabinet Operating Inrush S VAC 3 Amps 230 VAC 15 Amps Hardware Features e Dual Core Processor e 26 Standard or 42 Deluxe LCD Monitor e NVIDIA GeForce Graphics e Dramatic Lighting on Deluxe Cabinet e Gigabyte RAM e Supports Dollar Bill Validator e 49 Way Digital Joysticks 2009 Global VR Inc 040 0207 01 Rev A 2 24 2009 Page 7 of 52 Chapter 2 Installing a New Cabinet Chapter 2 Installing a New Cabinet Use the following procedure to set up your game 1 Carefully remove the cabinet from the packaging giving yourself plenty of space Inspect the exterior for any damage 2 Remove the keys from the coin return slot Open the coin door to locate the second set of keys Second Set of Kays Coin Door First Set of Kays Loose Parts in Cash Box Figure 2 Coin Door with Key Location 3 Locate the items listed below they are usually in the coin vault e System Recovery Disk e Operation amp Service Manual This Document e Game Install Disk e AC Power Cord 4 Your game cabinet should arrive ready to play but it is advisable to check inside in case any compone
25. 22 Figure 2 Coin Door with Key Location 8 Figure 13 Marquee Assembly 42 Deluxe 34 Figure 3 USB Game Dongle 9 Figure 14 42 Deluxe Cabinet Artwork Part Figure 4 2 Player Game Screen 11 INUIN DOTS eco etant eden ed one 45 Figure 5 Operator Menu Flowchart 13 Figure 15 26 Standard Cabinet Artwork Part Figure 6 Player Button and Micro Switch 24 INUTIDOES 2355036 dise b Dama t ect S 46 Figure 7 Joystick Exploded View 25 Figure 16 Power Distribution Diagram 47 Figure 8 GVRI O Mini PCB Version 4 26 Figure 17 Simplified Wiring Diagram 48 Figure 9 26 Monitor Top Retaining Bracket 29 Figure 18 Detailed Wiring Diagram 49 Figure 10 26 Monitor Mounting Bracket 30 Figure 19 Computer Rear Panel Diagram 50 Figure 11 Servicing the Coin Mech and Coin IVIL CR n tuens utpote in eoi unen cae Ee 31 2009 Global VR Inc 040 0207 01 Rev A 2 24 2009 Page 3 of 52 Preface Preface S afety Please read this page before preparing your arcade cabinet for game play The following safety instructions apply to all game operators and service personnel Specific warnings and cautions will be included throughout this manual Use the following safety guidelines to help protect the system from potential damage and to ensure your personal safety
26. Coin2 Button 10 3 Test Back Button 13 Service Enter Button 14 8 Volume Down Button 12 6 Volume Up Button 11 5 J4 Speakers Left J4 Speakers Left Key Left Right Right 1 2 3 4 5 To Green Audio Port in System Computer To PCI USB Port in System Computer Start Buttons Harness PN 115 0183 01 WHT BLK YEL BLK o BLK WHT Joysticks Harness PN 115 0184 01 BKL WHT me hM ai hM Chapter 9 Diagrams and Schematics Player 2 JOYSTICK YEL RED YEL GRN YEL BRN YEL BLU YEL OR YEL Y EL VIIO YEL GRY 2 3 4 5 6 7 8 9 1 OC tn HR Co P2 RED WHT Player 1 WHT BLK WHT RED WHT GRN WHT BRN WHT BLU WHT OR WHT Y EL WHT VIO WHT GRY hM o c w A ocn d Co Pe Button Harness PN 115 0182 01 BLK WHT WHT RED o WHT BLU o WHT GRN o WHT YELC o YEL RED o YEL BLU o YEL GRN o YELAWHT o Power Harness PN 115 0186 01 YEL BLK BLK RED Ax y d J3 W E 12 VDC Ventilation Fan 3 Coin Door Harness PN 115 0185 01 BRN WHT go RED WHT J YEL BLK BLK WHT YEL BRN amp fF N OO amp fF N OO YEL GRN U a C tn YEL
27. I USB port in the computer Verify that no wires are frayed or improperly shorting to ground Faulty GVRI O Mini Make sure that all connections to the PCB are firm Test PCB PCB in another cabinet Replace PCB if faulty Joystick does not work Faulty joystick PCB Replace joystick PCB See page 25 Faulty wiring Disconnect the cabinet from AC power Verify that all the wires are firmly connected to the joystick and the GVRI O Mini PCB Verify GVRI O Mini PCB is connected to a PCI USB port in the computer Verify no wires are frayed or improperly shorting to ground Faulty GVRI O Mini Make sure that all connections to the PCB are firm Test PCB PCB in another cabinet Replace PCB if faulty No joystick or button No power to the The LED on the GVRI O Mini PCB will light when either DC functions GVRI O Mini PCB power or USB is connected To check the power connection disconnect the USB connector If the LED remains lit the PCB is receiving DC power If it does not check the power connection and troubleshoot the DC power supply Faulty wiring Verify that all connectors are firmly connected to the GVRI O Mini PCB and the USB cable is firmly connected from the PCB to a PCI USB port on the computer Verify that no wires are frayed or improperly shorting to ground Try a different USB cable Faulty GVRI O Mini Make sure that all connections to the PCB are firm Test PCB PCB in another cabinet Replace PCB if faulty Joystick feels loose o
28. O MINI PCB relays signals between the system computer and the hardware Each connector on the GVRI O MINI PCB is keyed to fit only to the correct harness connector Refer to Figure 8 to locate the connectors on the PCB See Figure 18 for detailed wiring information The GVRI O MINI PCB should always be connected to a PCI USB port not a motherboard USB port to minimize the possibility of static shock No jumpers are used with this game J3 Audio In from System Computer ile RE 12 5 12 VDC Power In J4 Speakers RRRUE Audio Amp Heat Sink ates SB 310 Coin Meter J5 Mode Select A No Jumpers on System Computer J7 Player 1 Joystick J8 Coin Inputs amp Operator Buttons J9 Player 2 Joystick J6 Start Buttons Figure 6 GVRI O Mini PCB Version 4 Perform the following steps to replace the GVRI O Mini PCB Disconnect the cabinet from AC power before changing any connections to the GVRI O MINI PCB To prevent electrostatic discharge ESD damage handle PCBs by the edges only CAUTION and use a grounding wrist strap or similar precaution Disconnect the cabinet AC Power Cord 2 42 Deluxe Cabinets Open the coin door The PCB is mounted to an interior cabinet wall 26 Standard Cabinets The PCB is located on a shelf below the control panel You can reach it by opening the control panel as described on page 23 or removing the rear door from the cabinet 3 Make sure that all wire
29. Replacement 42 Deluxe The 24 VDC monitor power supply is located in the lower part of the cabinet Do the following if you need to replace the power supply 1 Disconnect the cabinet from AC power 2 Remove the four 4 screws that secure the rear cover plate to the back of the cabinet behind the LCD monitor 3 Make sure all wires connecting to the power supply are properly labeled for reconnection and then disconnect them from the terminals 4 Remove the two 2 screws that secure the power supply mounting bracket in place 5 Reverse the removal steps to install the new power supply Note If the monitor does not function properly verify the power supply is putting out 24 VDC JUSTICE LEAGUE HEROES UNITED Operation and Service Manual Page 28 of 52 040 0207 01 Rev A 2 24 2009 Chapter 6 Service and Repair LCD Monitor Service 26 Standard The 26 monitor is a self contained assembly containing the LCD power supply and electronics A separate Remote Control can be used to adjust the monitor image You can access Monitor Test Screens from the Operator Menu see page 20 to help adjust the monitor Glass Display Shield Replacement 26 Standard 1 Remove the three screws from the marquee top retaining bar and remove the retaining bar marquee artwork and clear plastic 2 Remove the nuts and carriage bolts that secure the monitor top retaining bracket at the top of the glass display shield 3 Remove the glas
30. Standard 29 Computer Replacement sssse 30 Coin Mech Replacement 31 Coin Meter Replacement 31 Ventilation Fan Service sss 31 Power Distribution Service 32 AGC POWET PIA te ws ctii E AR ERASSE 32 AC Power Strip Replacement 32 5 12 VDC Power Supply Replacement 33 Marquee Florescent Light Service 42 Deluxe etico neve uso in eeu ue reteYh 33 Marquee Florescent Light Service 26 5 tatu ara usce tpe veces vet Ebert ie 34 Florescent Light Fixture Replacement Father Cabinet i soi e b aus 34 Cold Cathode Florescent Light Service CA IDOR XO koa a 35 Setting the Computer BIOS CMOS 36 Chapter 7 Troubleshooting 39 Video Troubleshooting 39 Audio Troubleshooting 40 Control Troubleshooting 4 Miscellaneous Troubleshooting 42 Chapter 8 Replacement Parts 43 Chapter 9 Diagrams and Schematics 47 Warran y sey ICG crian eM uS 51 LIMITED WARRANTY 51 Technical SUDDOLL sai steota re tet tone ot ute 52 040 0207 01 Rev A 2 24 2009 Preface List of Figures Figure 1 Cabinet Dimensions and Weights 6 Figure 12 AG Power Plate deiode hoon
31. Support can help you troubleshoot problems and diagnose defective parts We can also answer questions about the operation of your game When you contact Technical Support please provide the information listed below to assist the Technical Support representative in solving your problem quickly For your convenience space is provided to write important numbers Cabinet Serial Number Cabinet Type from Operator Menu Game Version from Operator Menu OS Version from Operator Menu I O Board Version from Operator Menu Your mailing address and telephone number A summary of the question or a detailed description of the problem with your cabinet The additional information listed below as applicable may assist Technical Support in solving your problem quickly e Specific error message e Date of latest software install or upgrade e Any changes made to the system e For game play issues the game mode and number of players To comment on this manual please e mail techpubs globalvr com
32. T AOD T 42 LCD Monitor Assemy 4 amp S35024 a DC Powersupply 3 Boh USEKORTG HLJLA 1 Game Dongle amp Code Exchange Only Boh 44 1100 01 Power Supply 5V 12VDC 115 W Both 49 0963 40 IS 7 Outlet Power Strip Surge Protected 6 15A 1500 Both Joules Power Entry Module with EMI Filter amp Fuse UU CCM1600 ND 1 1 1 oth Lighting Components 1 1 1 49 1001 00 1 Florescent Light Fixture 18 Both CCFL2R 1 CCFL 12 Red 42 CCFL2W 1 CCFL 12 White 42 CCFL62W CCFL 6 White 42 Player Control Panel Components 50 3100 00 Both Cabinet Hardware Metal amp Plastic etc item Number Qty Description Cabe 2610700 1 Bracket Speaker Light Assembly 42 2612600 i Monitor Display Shield 42 Glass e 2618000 2 Clear Plastic ControlBaso e 2618500 1 MampeeCiarPlsio 26 2618600 1 Control Panel Plastic Cover 26 26187 00 1 1 Monitor Display Shield 26 Glass 26 a8A2OBA0AD 4 Ferrite Bead SmapOn e enoro 2 Weldment Caster Cabinet 42 noso Weme Marges e 3 500 n Housing LCD Monitor e anseo i montore 42 aneso 2 Mout Speakers 42 enero i Gril Woofer 42 721600 4 Mount 42 LCD A sro400 2 Cover Convoi PanelBase e JUSTICE LEAGUE HEROES UNITED Operation and Service Manual Page 44 of 52 040 0207 01 Rev A 2 24 2009 rp B amp B h
33. Test Back button to open the Operator menu Once in the menu use it to de select an item or exit from a submenu e Use the Up amp Down buttons to move through a list and highlight items a yellow box around an item indicates it is highlighted Also use the Up amp Down buttons to change the setting for a selected item e Use the Service Select button to select a highlighted item a red box appears around a selected item and to highlight and select the settings box for a highlighted item For example the following steps explain how to change the Attract Volume from the menus 6 7 8 Press the Operator Test Back button to open the Operator Menu Machine Settings will be highlighted with a yellow box Machine Settings Master Volume a Machine Information Attract Volume of Master Press the Service Select button to select the highlighted Machine Settings menu Press the Down button to highlight yellow box Attract Volume Attract Volume 96 of Master Press the Service Select button twice The first press highlights yellow box the settings box for Attract Volume the second press selects red box the settings box Attract Volume 9o of Master With the settings box selected press the Up and Down buttons to set the desired volume level Attract Volume 96 of Master Press Test Back repeatedly until only Machine Settings in the left menu is highlighted Press the Up and Down
34. abled 13 Press Esc to return to the Advanced menu 14 Use the Arrow keys to highlight Power from the top of the screen and the Power menu will appear 15 Use the Arrow keys to highlight APM Configuration and press Enter The APM Configuration menu will appear 040 0207 01 Rev A 2 24 2009 BIOS SETUP UTILITY Power Boot Tools Exit k JumperFree Configuration kk USB Configuration E La pse b Onboard Devices Configuration e PCIPnE v02 58 C Copyright 1985 2007 American Megatrends Inc BIOS SETUP UTILITY Danfigure advance CPO aettinga Madula Werzinn 3C ng Enabled CPU speed controlled by Hanufacturer s nee Brand String Inrel R Cara4TH z CPO amp 300 H 1 amp 65Hz Operating system Frequency 3 L Hh GHz Disabled Default CEU FSR Speed LOEBHAZ Cacha LL 5 64 KH el Cache be gt 048 EH Ratis Status s DUnleccxe3 Hax 0T D Hin d amp Di Ratio Actual Valuer 7 CPDID H GPa CPO catio Adjustment Auta CIE Bupport Enabled Max CEUID Values Limit Disabled Vanderpool Tecnnalegq Enabled CPO TH funerion Execute Disable Bit v02 58 C Copyright 1985 2007 American Megatrends Inc BIOS SETUP UTILITY 1 Main Advanced l l AFM Functions Suspend Mode Auto ACPI 2 0 Support ACPI APIC Support Econ ncs 15 e Hardware nitor Disabled Enabled vY02 58 C Copyright 1985 2007 American Megatrends Inc 2009 Global VR Inc Page 37 of 52 Chapter 6
35. adiators such as digital devices including computer systems contribute to the electromagnetic environment Electromagnetic Compatibility EMC is the ability of items of electronic equipment to function properly together in the electronic environment While this computer system has been designed and determined to be compliant with regulatory agency limits for EMI there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference with radio communications services which can be determined by turning the equipment off and on you are encouraged to try to correct the interference by one or more of the following measures e Re ornent the receiving antenna e Relocate the cabinet relative to the receiver e Plug the game into a different outlet so that the computer and the receiver are on different branch circuits If necessary consult a Regulatory EMC representative of GLOBAL VR or an experienced radio television technician for additional suggestions You may find the FCC Interference Handbook to be helpful It is available from the U S Government Print Office Washington DC 20402 This device has been tested and complies with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can
36. age 32 of 52 040 0207 01 Rev A 2 24 2009 Chapter 6 Service and Repair 5 12 VDC Power Supply Replacement The DC power supply provides 5 and 12 VDC to power the GVRI O PCB coin lamps coin meter and the CCFL lighting on the 42 deluxe cabinet Remove the rear door from the cabinet to access the DC power supply and perform the following steps to replace it Note 42 Deluxe cabinets also have a 24 VDC power supply to power the LCD monitor To replace this power supply see page 28 1 Turn the cabinet OFF disconnect the AC power cord and remove the rear door 2 Make sure that all wires connected to the DC power supply are properly labeled for easy re assembly and then disconnect the wires from the terminals on the DC power supply 3 Remove the four 4 screws that secure the power supply to the cabinet 4 Remove the mounting brackets from the power supply and install them the same way on the new power supply 5 Reverse the removal steps to install the new power supply Adjust the 5V output to 5 4V before connecting the power supply to the output harnesses use 5 2V if the power supply is connected If the voltage 1s too high it will damage electronic components If it 1s too low the game will not work properly 6 Besure to connect the wires to the correct terminals See Figure 16 on page 47 for a diagram Marquee Florescent Light Service 42 Deluxe The marquee is lit by a florescent fixture that uses a standa
37. d to adjust the monitor image You can access Monitor Test Screens from the Operator Menu see page 20 to help adjust the monitor Note If the monitor does not work make sure the harnesses between the control PCB and LCD panel are connected properly Also check the DVI video cable and power connection LCD Monitor Replacement 42 Deluxe 1 Disconnect the cabinet from AC power 2 Remove the four 4 screws that secure the rear cover plate to the back of the cabinet behind the LCD monitor Disconnect the power and video cables from the back of the monitor Remove the four 4 screws that secure the monitor to the cabinet Remove the seven 7 screws that secure the bezel in place around the front of the monitor oY ea Carefully lift the bezel away from the cabinet with the glass inside the bezel frame Be very careful as the glass is not secured in the frame 7 Carefully lift the monitor out through the front of the cabinet 8 Reverse these steps to install the new monitor Glass Display Shield Replacement 42 Deluxe 1 Disconnect the cabinet from AC power 2 Remove the seven 7 screws that secure the bezel in place around the front of the monitor 3 Carefully lift the bezel away from the cabinet with the glass inside the bezel frame Be very careful as the glass is not secured in the frame Replace the glass in the bezel 5 Reverse these steps to re install the bezel with the new glass Monitor Power Supply
38. e ON OFF switch to keep the monitor ON Secure it to the new monitor with heavy duty double stick tape 2009 Global VR Inc 040 0207 01 Rev A 2 24 2009 Page 29 of 52 Chapter 6 Service and Repair 8 Remove the JUSTICE LEAGUE artwork from the front of the monitor and apply it to the new monitor 9 Ifthe new monitor has a logo that sticks out from the front break it off 10 Install the new monitor by reversing the removal steps 11 Select Diagnostics Visual Diagnostics in the Operator Menu if you need to adjust the new monitor see page 20 EN pomi y A ipu T nomin Back of Monitor NEC QUUM IINE EE S Pi F F a This metal piece is a permanent part DE Three screws shown of the monitor BS in circles secure y EE bracket to monitor Monitor Mounting Two bolts secure bracket to cabinet a 1s T Figure 10 26 Monitor Mounting Bracket Computer Replacement CAUTION The computer is serviced as one unit YOU WILL VOID YOUR WARRANTY if you open the computer without direct authorization from the GLOBAL VR Technical Support staff Perform the following steps to remove the computer from the cabinet 1 Disconnect all of the cables from the computer 2 Remove the Game Dongle and keep it with your cabinet Do not ship the game dongle with the computer 3 Unbuckle the strap that secures the computer in place and carefully remove the computer Reverse these steps to re
39. er is vulnerable Some enemies drop Health power ups when defeated 1 Player Game Screen 7 Press the Yellow Red or Yellow Blue buttons together to use Power Moves Each character has unique power moves You gain power each time you kick or punch an enemy You can also pick up Power Up Coins when you destroy explosive barrels or other objects or defeat enemies carrying coins More power in your Power Meter means your hero will inflict more damage on the enemies JUSTICE LEAGUE HEROES UNITED Operation and Service Manual Page 10 of 52 040 0207 01 Rev A 2 24 2009 Chapter 3 Playing a Game 8 As you play your character s score health and power stats are displayed onscreen as shown below Each character s picture 1s displayed next to their stats In the picture below Superman has lots of power but is low on health Green Lantern is out of power but has more health than Superman Pai Green uu Lantern s lt Sore quo JEAN PEE Val l va a Stats Stats oum cc tS E e Figure 4 2 Player Game Screen 2009 Global VR Inc 040 0207 01 Rev A 2 24 2009 Page 11 of 52 Chapter 4 Operator Menu and Game Setup Chapter 4 Operator Menu and Game Setup This chapter describes how to use the Game Operator menu to set up the game diagnose problems and view gameplay and earnings statistics Navigating the Operator M enu Use the Operator buttons to navigate the Operator Menu as follows e Use the
40. er presses the START button the screen will not appear again until the next time the Attract Mode has been running for 15 minutes If nobody presses the START button the game will shut down and restart which will take about 2 minutes 3 After the cabinet completes the Restart the next Maintenance Restart will be scheduled for 24 hours later If the initial Restart happens to be scheduled during a busy time for your location the action of players pressing START to postpone will move the restart to a time that is not busy 2009 Global VR Inc 040 0207 01 Rev A 2 24 2009 Page 9 of 52 Chapter 3 Playing a Game Chapter 3 Playing a Game This section describes the basics of starting and playing a game 1 Coin up and press the START button The Select Character screen will appear Use the Joystick to highlight the character you want to play and then press any button 2 The Select Level screen will appear next Use the joystick to highlight the level you want to play and then press any button 3 Once the game starts use the joystick to control your character s direction 4 Press the QUICK red button to punch and STRONG blue to kick Press DEFEND green to evade or shield your hero from attacks 5 If you start a 1 Player Game an onscreen prompt will be displayed during the game inviting a second player to join as shown in the picture to the right 6 Watch the Health Meter Once it runs out your charact
41. erify that the ventilation fan is working Replace the warm fan fan if it is worn or spinning slowly see page 31 Cabinet ventilation Make sure you have proper clearance between the holes are blocked cabinet rear and the wall Make sure all ventilation holes are clear of dust and debris and that air is freely blowing out of the cabinet Marquee lamp Faulty florescent Check the florescent tube for darkened or cracked end does not light oris tube Replace the florescent tube if it looks worn intermittent Faulty florescent Verify the florescent tube pins make a good connection fixture with the lamp fixture Check the ballast for proper operation Replace fixture if faulty Faulty wiring Check the AC power connection to the fixture 42 Deluxe CCFL Faulty tube or First check power connections then try a different light doesn t work inverter inverter If the light still doesn t work replace the light tube see page 35 Game will not Faulty coin mech Verify the coin mech is not jammed and is properly accept coins aligned and latched to the coin door see page 31 Faulty ground wire Check the ground wire to the coin door Wrong number of Incorrect setting Adjust settings from the Operator Menu credits shown Faulty wiring Disconnect cabinet power cord Check all coin mech wiring Verify no wires are frayed or shorting to ground Optional DBA not Incorrect dipswitch Set dipswitches for Long Pulse or Gaming not Short working s
42. etting Pulse or Vending Very long wait Drive Ais enabled Check the BIOS settings see page 36 Under Main before System in the BIOS set Legacy Diskette A to Disabled Recovery Disk Make sure DVD ROM is set as 1 Boot Device runs JUSTICE LEAGUE HEROES UNITED Operation and Service Manual Page 42 of 52 040 0207 01 Rev A 2 24 2009 Chapter 8 Replacement Parts Chapter 8 Replacement Parts If you need replacement parts please reference these part numbers when contacting GLOBAL VR Service or your distributor Notes Part numbers may change due to hardware or software revisions Qty column refers to quantity used per cabinet Documents and Software item Number Qty Descipion Gabie 040 0207 01 Operation amp Service Manual 050 0163 01 Game Install Disk 1 DVD 050 0172 01 System Recovery Disk 1 CD Cables hem Number Qty Description 3 Cabe Electronics amp Functional Components Item Number Qty Description Cabinet Primary Functional Components 12V FAN QCA Fan 12VDC 120mm W Fan Guard amp Connector 40 0740 6V 1 Coin Door Assembly Mid Width 6V Lamp Meter amp 4 Both Service Buttons 2009 Global VR Inc 040 0207 01 Rev A 2 24 2009 Page 43 of 52 Chapter 8 Replacement Parts item Number Gy Description 3 Cabme DxicDa609 1 Dyex2 amp lCDHDIV 26 EHA2OWOLOD
43. ftware see page 22 If you continue to have problems you may have a faulty hard drive Contact Technical Support Adjust the monitor Gamma and or Brightness setting from Diagnostics Visual Diag in the Operator Menu see page 20 If this does not give adequate results increase brightness using the monitor remote control for 26 standard cabinets or the remote control PCB mounted to the back of the monitor for 42 deluxe cabinets Contact Technical Support for assistance No audio Volume set too low Faulty wiring Blown speakers Faulty Audio Amp on GVRI O PCB Audio hum Fault in AC Wiring Use the VOL UP button on the Operator Button Panel to raise the volume Check Machine Settings in the Operator Menu and verify Master Volume is set high enough Turn off the game Verify that all the wires are firmly connected to the speakers and GVRI O PCB Verify that the audio cable is connected to the green port in the computer Verify that no wires are frayed or improperly shorting to ground See Figure 17 amp Figure 18 To verify audio is working at the computer connect stereo headphones to the computer audio port Remove the grills and inspect each speaker for visible damage Select Diagnostics Audio Diag from the Operator Menu to verify each speaker is working To verify audio is working at the computer connect stereo headphones to the computer audio port Test the GVRI O PCB in another cabinet A constant low h
44. g the game will not run When a USB Game Dongle is installed and working properly a red LED will illuminate inside the dongle If the software does not recognize the Game Dongle make sure the Dongle is connected properly and then power cycle the cabinet If the dongle comes out while the game is running a NO DONGLE screen will appear the next time a START button is pressed Re install the dongle there is no need to reboot the game Note The dongle supplied with the cabinet is specific to the game and software version Future software upgrades may require a new dongle Important Some of your cabinet information is stored in the dongle so if you replace your computer remove the dongle and keep it with the cabinet Red Light Here when Working Figure 3 USB Game Dongle M aintenance Restart Feature To keep the software running optimally the game must be restarted every 24 hours For locations that turn their games off every day no additional restarts are needed For locations that leave their games turned on continuously the software will automatically reboot the game once every 24 hours according to the following conditions 1 If the game has been running continuously for at least 24 hours and the game has been in Attract Mode for at least 15 minutes then a screen like the following will be displayed Scheduled RESTART in process Press START to postpone 2 The screen will count down for 30 seconds If a us
45. harnesses are labeled for ease of reconnection and then disconnect them from the PCB Remove the four screws that secure the PCB to the mounting feet 5 Reverse the removal steps to install the new PCB JUSTICE LEAGUE HEROES UNITED Operation and Service Manual Page 26 of 52 040 0207 01 Rev A 2 24 2009 Chapter 6 Service and Repair Audio Speakers Service 42 Deluxe If you need to replace the left or right speaker do the following 1 Remove the cabinet rear door 2 Inside the cabinet disconnect the Molex connector that secures the speaker harness to the main audio harness 3 Inside the cabinet remove the two 2 nuts and washers that secure the speaker in place Outside the cabinet remove the two wood screws that secure the speaker under the monitor housing Remove the speaker with the mounting bracket Remove the two 2 screws that secure the speaker to the mounting bracket and install the bracket on the new speaker Reverse these steps to install the new speaker 8 Select Diagnostics Audio Diag from the Operator Menu to verify proper operation Subwoofer Replacement 42 Deluxe The subwoofer is located behind the grill below the monitor It plays a combination of the left and right audio channels to enhance the overall richness of the audio 1 Remove the four 4 Torx security screws that secure the grill to the cabinet 2 Remove the four 4 screws that secure the subwoofer to the cabinet and lift
46. k to Main Menu Customer Service GLOBAL VR 408 597 3435 http www globalvr com http service globalvr com TechSupport globalvr com Figure 5 Controller Diagnostics Menu When you move a joystick the joystick center point in the picture will move in the direction of joystick movement if the joystick 1s working properly When you press a button or activate a coin mech Coin 1 or the bill validator Coin 2 the corresponding item will be highlighted onscreen Select Assign Player Joysticks and press Service Select if the joysticks should happen to get swapped When prompted press the START button for Player 1 and then for Player 2 to reassign each joystick to the correct control set 2009 Global VR Inc 040 0207 01 Rev A 2 24 2009 Page 21 of 52 Chapter 5 Software Restoration Chapter 5 Software Restoration SYSTEM RECOVERY DISK NOT FOR CONVERSION KIT NOT FOR CONVERSION KIT T cR Systeme SYSTEMS 1 lve rt QO fo Sele cabinet j Fell SARIAN SYSTEMS a Version S20 GAME INSTALL Version 1 0 ersion 1 DISK 1 OF 1 PN 050 0172 01 DVD PN 050 0163 01 12 8 2008 Disk 1 of 1 2 26 2009 Pipita ves your yysterm documentation fo a Complete irmitruction Flease see your i A icem for complete Instructions Follow the instructions below if you need to re install software on your cabinet Total installation time is about 20 minutes Note On 26 Standard Cabinets the easiest way to reach
47. le credits y Coin Stats Displays stats on player starts and continues and play time Lets you reset the machine stats Machine Stats Displays stats on characters and levels selected average score and Pane Se high score Lets you reset the game stats Diagnostics Visual Diag inl vns I B and brightness of monitor Audio Diag Plays sounds to test each speaker Controller Diag gt Lets you test joysticks buttons and coin mechs and assign Joysticks y Play Game Returns you to the game Figure 5 Operator Menu Flowchart 2009 Global VR Inc 040 0207 01 Rev A 2 24 2009 Page 13 of 52 Chapter 4 Operator Menu and Game Setup M achine Settings M enu This menu lets you set audio volume levels enable or disable the Service Credit Switch and restore factory default settings Main Menu Factory Default Restore Factory Default Customer Service GLOBALVR 408 597 3435 http www globalvr com http service globalvr com TechSupport globalvr com Figure l Machine Settings Menu Menuitem Beplin O Master Volume Sets the Master Volume level from 0 to 100 Same as using the UP DOWN buttons on the Operator button panel during Game or Attract Mode Attract Volume Sets Attract Mode volume level as a percentage of
48. ls POR ms Ss hms Chapter 8 Replacement Parts item Number Qt Description 3 Cabme JL42 AW 04 An NE Backlit Marquee I E p Artwork d am Ter PERDES HTE ew JL42 AW 05 Control Panel Decal JL42 AW 08 peed eis Right Control JL42 AW 01 Left Side Panel Panel Base Decal Decal JL42 AW 07 Left Control Panel Base Decal JL42 AW 06 mie ILA2 AW Control Panel Side i A CN soir Br NN Decal 1 of 2 oer Decal Not Shown JL42 AW 03 Kick Panel Decal Figure 14 42 Deluxe Cabinet Artwork Part Numbers 2009 Global VR Inc 040 0207 01 Rev A 2 24 2009 Page 45 of 52 Chapter 8 Replacement Parts JL26 AW 05 Backlit Marquee Artwork JL26 AW 01 JL26 AW 02 Left Side Panel B Right Side Panel Decal Decal Not Shown JL26 AW 08 JLZ6 AW O7 Monitor Bezel Instruction Panel Artwork Artwork JL26 AW 06 JL26 AW 03 Control Panel Control Panel Decal Front Decal f UP JL26 AW 04 Lower Front Decal bl Figure 15 26 Standard Cabinet Artwork Part Numbers JUSTICE LEAGUE HEROES UNITED Operation and Service Manual Page 46 of 52 040 0207 01 Rev A 2 24 2009 Chapter 9 Diagrams and Schematics Chapter 9 Diagrams and Schematics Power Transformer Connection AC Power Strip for 230 VAC System Note poU or crm C C C Connection order ig vac out BY Je e Je Je Connection ord White Black Green VOOG
49. n health and physical conditions may make people susceptible to injury when playing video games particularly when the game moves or creates a sense of motion Warnings To avoid electrical shock unplug the cabinet before performing installation or service procedures If a power cord is damaged it must be replaced by the equivalent power WARNING cord available from GLOBAL VR or your distributor GLOBAL VR assumes no liability for any damages or injuries incurred while setting up or servicing the cabinet Only qualified service personnel should perform installation or service procedures Environmental Conditions Cabinet is intended for indoor use only Be sure to keep the cabinet dry and maintain operating temperatures of 59 86 F 15 30 C JUSTICE LEAGUE HEROES UNITED Operation and Service Manual Page 4 of 52 040 0207 01 Rev A 2 24 2009 Preface FCC Notices United States Electromagnetic Interference EMI is any signal or emission radiated in free space or conducted along power or signal leads that endangers the functioning of radio navigation or other safety service or that seriously degrades obstructs or repeatedly interrupts a licensed radio communications service Radio communications services include but are not limited to AM FM commercial broadcast television cellular services radar air traffic control pager and Personal Communication Services PCS These licensed services along with unintentional r
50. nts have shifted or come loose during shipping Remove the door from the back of the cabinet and verify that all components are securely mounted and all cables and wires are securely connected See Chapter 9 Diagrams and Schematics beginning on page 47 for wiring and connection diagrams 5 42 Deluxe Cabinets Only If the Marquee Artwork and clear plastic were packed separately from the cabinet please see Figure 13 on page 33 for a diagram of the marquee assembly The marquee artwork is sandwiched between the large sheet of clear plastic and the small plastic wings at each side It is attached to the marquee housing by 7 seven screws that screw into metal standoffs that screw into nuts behind the marquee housing Connect the AC power cord from the cabinet to a grounded 3 terminal AC wall outlet Power ON the cabinet using the ON OFF switch located on the lower rear of the cabinet Verify that the game boots properly 8 Once the Attract movie starts play a game with both sets of controls to verify that everything Works properly 9 Enter the Operator Menu to set up pricing and other settings See Chapter 4 for detailed information on using the Operator Menus to set up your game JUSTICE LEAGUE HEROES UNITED Operation and Service Manual Page 8 of 52 040 0207 01 Rev A 2 24 2009 Chapter 2 Installing a New Cabinet Checking the Game Dongle The cabinet uses a Game Dongle to activate the game software If the dongle is missin
51. om the drive Keep the disks in a safe place in case you need them in the future Use the Operator Menus to set pricing and change any desired settings Play a game and use both sets of controls to verify proper operation If the Service Credit Switch is enabled press the Service Select button in Attract Mode to insert Service Credits for testing the game JUSTICE LEAGUE HEROES UNITED Operation and Service Manual Page 22 of 52 040 0207 01 Rev A 2 24 2009 Chapter 6 Service and Repair Chapter 6 Service and Repair CAUTION GLOBAL VR assumes no liability for any damage or injuries incurred while servicing the cabinet Only qualified service personnel should perform service and installation of cabinet hardware To prevent electrostatic discharge ESD damage handle PCBs by the edges only and use a grounding wrist strap or similar precaution Please read the service instructions before working on the cabinet Always turn the cabinet OFF and disconnect the AC power cord before performing any repair work DANGER Opening the Control Panel 42 Deluxe Open the control panel to service the joysticks buttons and control panel CCFLs Each side of the control panel has a base cover held in place by four nuts and bolts Reach through the coin door to remove the four nuts and remove the cover The figure below shows the locations of the nuts and bolts Two bolts at AW edge of control ll panel mate with upper nuts
52. place the computer See Figure 19 on page 50 for computer connections Make sure all computer air vents are clear of anything that could block air flow When shipping the computer always use plenty of padding and protection GLOBAL VR recommends shipping the computer in a box with three inches of foam padding on all sides CAUTION Shipping the computer without enough padding can VOID THE WARRANTY if the computer is visibly damaged from shipping JUSTICE LEAGUE HEROES UNITED Operation and Service Manual Page 30 of 52 040 0207 01 Rev A 2 24 2009 Chapter 6 Service and Repair Coin M ech Replacement Perform the following steps to remove the coin mech You can replace the coin mech with any standard arcade coin mech 1 Unscrew the thumbscrews on the latches as shown by the arrows in step 1 of the figure below 2 Slide the latches apart from each other and remove the Coin Mech as shown in steps 2 and 3 3 Reverse these steps to re install a coin mech It is important to verify the operation of the newly installed coin mech with both good and bad coins Figure 11 Servicing the Coin Mech and Coin Meter Coin Meter Replacement The coin meter is located in the bottom left hand corner of the cash box Perform the following steps to remove the coin meter 1 Turn the cabinet OFF and disconnect the AC power cord 2 Remove the two Phillips screws holding the coin meter to the cabinet and remove the coin meter 3 Cutthe two wi
53. r Bad joystick grommet Replace the joystick grommet See page 25 doesn t center properly 2009 Global VR Inc 040 0207 01 Rev A 2 24 2009 Page 41 of 52 Chapter 7 Troubleshooting Miscellaneous Troubleshooting Possible Solution No power Power strip not Make sure the power strip ON OFF switch is ON and No cabinet lights plugged in or the light on the power strip is on If the light is off make video or audio turned off sure the connections to the AC power plate and power transformer terminals are secure Cabinet not Make sure the AC power cord is firmly connected to connected or the power plate and an active AC outlet and the turned off cabinet ON OFF switch is ON Blown fuse in Check the fuse in the power entry module in the power power entry plate see page 32 If blown replace with GLOBAL VR module Part 0001 2512 Faulty power entry Disconnect the cabinet from AC power and check all module connections to the power plate Replace a faulty module with GLOBAL VR Part CCM1600 ND Game Dongle not Game Dongle not Make sure the Game Dongle is securely connected found by system connected Power the cabinet off and then on computer Faulty Game Make sure the dongle is connected properly It will Dongle light up red when recognized by the computer Contact Tech Support to exchange a faulty dongle Faulty USB port Test the dongle in a different USB port and reboot Cabinet gets very Faulty ventilation V
54. radiate radio frequency energy If not installed and used in accordance with the instruction manual it may cause harmful interference with radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case you will be required to correct the interference at your own expense Operation is subject to the following conditions e This device may not cause harmful interference e This device must accept any interference received including interference that may cause undesired operation 2009 Global VR Inc 040 0207 01 Rev A 2 24 2009 Page 5 of 52 Chapter 1 Introduction Chapter 1 Introduction GLOBAL VR and DC Comics deliver a brand new comic book adventure designed exclusively for the coin op market Players select and control their favorite hero from DC s JUSTICE LEAGUE to help stamp out the forces of evil that conspire against mankind Conversion kits are available to convert old cabinets to JUSTICE LEAGUE Heroes United Game Features e 2 player cooperative play e Competitive play for points e Signature Powers Moves e 3 worlds each with 3 levels e Staged difficulty level makes it easy for beginning and challenging for experienced players Deluxe Cabinet 42 Monitor Heiaht e Standard Cabinet 26 Monitor Height E c PLI Approximate Weight 223 cm c WEN 475 Ibs 215 kg 2 08 Height Tet l l 74 F Approximate Weight 188 cm 35
55. ration in out of specification environmental conditions GLOBAL VR will return the repaired Product freight prepaid to the Purchaser All freight costs associated with replacement of warranty parts after expiration of the original warranty period are the responsibility of the Purchaser GLOBAL VR is not obligated to provide the Purchaser with a substitute unit or on site service during the warranty period or at any time If after investigation GLOBAL VR determines that the reported problem was not covered by the warranty Purchaser shall pay GLOBAL VR for the cost of investigating the problem at its then prevailing per incident billing rate No repair or replacement of any Product or part therein shall extend the warranty period as to the entire Product The warranty on the repaired part shall be in effect for the remainder of the original warranty period but will not exceed the original warranty period Purchaser s exclusive remedy and GLOBAL VR s sole obligation is to supply or pay for all labor necessary to repair any Product found to be defective within the warranty period and to supply at no extra charge new or rebuilt replacements for defective parts If repair or replacement fails to remedy the defect then and only in such event shall GLOBAL VR refund to Purchaser the purchase price for said Product Purchaser s failure to make a claim as provided above or continued use of the Product shall constitute an unqualified acceptance of said Prod
56. rd 18 florescent tube To access the fixture you need to remove the marquee artwork and clear plastic Refer to Figure 13 for a diagram of the marquee assembly The marquee artwork 1s sandwiched between the large sheet of clear plastic and the small plastic wings at each side It 1s attached to the marquee housing by metal standoffs Do the following to remove the marquee artwork and clear plastic 1 Remove the seven 7 Torx screws from the front of the marquee These screw into the metal standoffs that screw into nuts behind the marquee housing 2 Remove the clear plastic sheet with the artwork and clear plastic wings 3 Replace the florescent tube with another 18 florescent tube 4 Reverse the removal steps to re install the artwork and clear plastic 2009 Global VR Inc 040 0207 01 Rev A 2 24 2009 Page 33 of 52 Chapter 6 Service and Repair Marquee Housing Florescent Fixture Au Clear Plastic Wing A 1of2 Machine Screw amp Washer 1 of 7 Figure 13 Marquee Assembly 42 Deluxe Marquee Florescent Light Service 26 Standard The marquee is lit by a florescent fixture that uses a standard 18 florescent tube To gain access to the marquee fixture remove the screws that secure the top retaining bracket above the marquee Remove the bracket marquee artwork and clear plastic Replace the florescent tube with another 18 florescent tube Florescent Ligh
57. res from the coin meter and strip the ends of the wires to attach the new meter 4 Usetwo butt splices to connect the wires to the new coin meter 5 Use the two screws to install the new coin meter Ventilation Fan Service The ventilation fan is very important for moving hot air out of the cabinet The computer and other electronics will not work properly if they are overheated The fan is powered by 12 VDC from the DC Power Supply Always make sure that all vent holes in the cabinet are free of debris so air can flow freely Do the following to replace the fan 1 Turn the cabinet OFF disconnect the AC power cord and remove the cabinet back door 2 Disconnect the Molex fan power connector from the power harness 3 Remove the four 4 screws that secure the fan to the cabinet 4 Reverse these steps to install the new fan Make sure the fan is blowing air OUT of the cabinet 2009 Global VR Inc 040 0207 01 Rev A 2 24 2009 Page 31 of 52 Chapter 6 Service and Repair Power Distribution Service AC Power Plate The AC power plate provides the external AC power to the cabinet An AC EMI Filter in the Power Entry Module removes the electrical noise that can cause interference with the hardware inside the cabinet A fuse in the Power Entry Module protects the module AC power is routed to a 7 outlet AC power strip surge suppressor that provides power to all components in the cabinet Caution The cabinet must be connected to
58. riority 1st Boot Device 2nd Boot Device 3rd Boot Device Boot Settings Configuration Wait for F1 if Error APM Configuration Restore on AC Power Loss Hardware Monitor CPU Q Fan Control Not applicable Set to local time Set to current date Disabled WDC WD400BB Sony DVD ROM Disabled DVD ROM HDD Disabled Disabled Power On Disabled default setting Important Your screens may not look exactly like the screens shown in this document and some settings shown in the pictures may be different from your system Do not change any settings that are not specifically described in this document 1 Power off the game and connect a keyboard to the computer Power on and press the DEL key during boot The BIOS Setup Utility will start 2 Use the Arrow keys to highlight Exit from the top of the De me m screen and the Exit menu will appear Exit Options Exit amp Save Changes 3 Use the Arrow keys t1 to select a 7 Load Setup Defaults and press Toad Setup Detautes 3 Enter 4 A prompt will appear saying Load Setup Defaults Y N Make sure YES is highlighted and press Enter to confirm the change JUSTICE LEAGUE HEROES UNITED Operation and Service Manual BIOS SETUP UTILITY Load Setup Default values for all the setup questions F5 key can be used for this operation V02 58 C Copyright 1985 2007 American Megatrends Inc Page 36 of 52 040 0207 01 Rev A 2 24 2009 5 Use the Arrow key
59. s to highlight Main from the top of the screen and the Main Menu will appear 6 Use the Arrow keys 11 to highlight System Time The hour will be highlighted Use the and keys to set the hour to local time Press Tab to move to the minutes and set them the same Way Chapter 6 Service and Repair BIOS SETUP UTILITY Advanced Power Boot Tools Exit Use ENTER TAB e SHIFT TAB to sel ct a field 11 35 11 Mon 12 22 2008 CUETSRDINSI qr WOC WO400BB 6 Ji A0 DVD ROM DD Not Detected Not Detected Not Detected Not Detected Use or ta configure system Time b IDE Configuration b System Information v02 58 C Copyright 1985 2007 American Megatrends Inc 7 Use the Arrow keys 11 to highlight System Date and set it the same way you set the time 8 Use the Arrow keys 11 to highlight Legacy Diskette A and then use the and keys to change the setting to Disabled 9 Verify Primary IDE Master is the hard disk WDC WD400BB and Primary IDE Slave is the Sony DVD ROM 10 Use the Arrow keys to highlight Advanced from the top of the screen and the Advanced menu will appear 11 Use the Arrow keys to highlight CPU Configuration and press Enter The Configure Advanced CPU Settings menu will appear 12 Use the Arrow keys 11 to highlight Intel R SpeedStep tm tech and then use the and keys to change the setting to Dis
60. s display shield 4 Reverse these steps to install the new glass display shield Monitor Top MIU x 1 we Marquee Retaining hein SS _ Bracket Two carriage bolts secure bracket to cabinet Figure 9 26 Monitor Top Retaining Bracket LCD Monitor Replacement 26 Standard The 26 monitor is held in place by a top retaining bracket and a mounting bracket inside the cabinet Refer to Figure 9 amp Figure 10 and perform the following steps to replace the monitor SHOCK HAZARD Do not open the monitor housing The monitor must be replaced as a unit It has no components that can be repaired in the field DANGER Disconnect the cabinet AC Power Cord and remove the rear door from the cabinet Disconnect the power and video cables from the back of the monitor assembly Remove the two bolts that secure the monitor mounting bracket to the cabinet Remove the glass display shield as described in the previous section EA es os d s Remove the monitor assembly through the front of the cabinet Note The steps below are based on the monitor that was used in initial cabinet production As products change frequently some steps may be different for your replacement monitor 6 Remove the three screws that secure the monitor mounting bracket to the metal piece on the bottom of the monitor and install the bracket on the new monitor the same way 7 Remove the small metal bracket that presses against th
61. sion Displays the Game Software version I O Board 1 Displays the version of the I O PCB in the cabinet Last Power Cycle Displays the time in days hours and minutes since the cabinet was last powered on Previous Maintenance Restart Displays the time in days hours and minutes since the last maintenance restart A maintenance restart will only occur if the cabinet is not powered off for 24 hours See page 9 for more information Note If the screen displays 999 Days this indicates that no maintenance restart has occurred because the cabinet has been powered off every day Next Maintenance Restart Displays the time in hours and minutes until the next maintenance restart If the cabinet is powered off this time resets to 24 hours 2009 Global VR Inc 040 0207 01 Rev A 2 24 2009 Page 15 of 52 Chapter 4 Operator Menu and Game Setup Game Settings M enu This screen lets you set game difficulty and minimum time and set whether to save and display high scores Machine Settings Difficulty Machine Information Minimum Game Time 300 Game Settings Enable High Scores i Coin Settings Reset High Scores Statistics Diagnostics Customer Service GLOBALVR 408 597 3435 http www globalvr com http service globalvr com TechSupport globalvr com Figure 3 Game Settings Menu Menuttem Bescipion O Difficulty Sets the overall game difficulty Options
62. t Fixture Replacement Either Cabinet 1 Disconnect the cabinet AC Power Cord and open the marquee as described under Marquee Florescent Light Service above Snip the AC power wires just below where they are spliced to the fixture power wires 3 Remove the two Phillips screws that secure the fixture to the cabinet and remove the fixture Reverse these steps to install the new fixture Use GLOBAL VR part 49 1001 00 only JUSTICE LEAGUE HEROES UNITED Operation and Service Manual Page 34 of 52 040 0207 01 Rev A 2 24 2009 Chapter 6 Service and Repair Cold Cathode Florescent Light Service 42 Deluxe Cold cathode florescent lights CCFLs add dramatic lighting effects to the cabinet See Figure 7 for CCFL detail Note If both lights in a set fail make sure the power connector 1s firmly attached to the power inverter Connect the lights to another power inverter to test them Replace the power inverter if faulty it is held in place with Velcro and or cable ties Refer to the table below if you need to replace a cold cathode tube or inverter If you replace an inverter and the replacement set has a power switch make sure it 1s switched ON Install the inverter it so that the vents the circle of small holes on the case are not covered Light Location _ Location Light Location Size amp Qty Changing Tube s Inverter Location Kick Panel One 12 White Remove the four 4 screws that Cabinet Floor Tube secure the clear
63. the DVD ROM drive is probably to open the control panel as described on page 23 You may also be able to reach the drive through the coin door Important When you use the System Recovery Disk you will erase all game settings and coin and game statistics It is advisable to contact Technical Support before using the System Recovery Disk to resolve a problem Run the System Recovery Disk l With the cabinet powered ON open the DVD ROM drive and insert the CD labeled System Recovery Disk Power the cabinet OFF and then ON The computer will boot from the CD and you will see a series of screens as the computer copies files to the hard drive After about 4 5 minutes when you are prompted remove the CD and turn the cabinet OFF and then ON Do not insert the Game Install Disk yet When the computer reboots you will see a series of processing screens After about 5 minutes the computer will automatically reboot After another minute you will see a message saying Please insert Justice League Game Disk number 1 Proceed to run the Game Install Disk as described below Run the Game Install Disk l 2 o 4 Open the DVD ROM drive and insert the DVD labeled Game Install Disk 1 of 1 The computer will read the DVD automatically do not reboot You will see the Installer screen as the software copies files and after about 7 minutes the computer will reboot After about 2 minutes more the Attract Mode will start Remove the disk fr
64. uct and a waiver by Purchaser of all claims thereto IN NO EVENT SHALL GLOBAL VR BE LIABLE FOR LOSS OF PROFITS LOSS OF USE INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM OPERATION OF THE GAME IN ANY CONDITION GLOBAL VR SHALL NOT BE RESPONSIBLE FOR THE SUITABILITY PERFORMANCE OR SAFETY OF ANY NON GLOBAL VR PART OR ANY MODIFICATION PERFORMED BY ANY PRODUCT DISTRIBUTOR UNLESS SUCH WORK IS EXPRESSLY AUTHORIZED IN ADVANCE BY GLOBAL VR THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESSED OR IMPLIED WARRANTIES INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ALL OTHER OBLIGATIONS OR LIABILITIES ON GLOBAL VR S PART EXCEPT FOR ANY EXPRESS WARRANTY SET FORTH IN A WRITTEN CONTRACT BETWEEN GLOBAL VR AND PURCHASER CONTAINING SPECIFIC TERMS WHICH SUPERSEDE THE TERMS HEREIN THIS WARRANTY DOES NOT AUTHORIZE ANT OTHER PERSON TO ASSUME OTHER LIABILITIES IF ANY CONNECTED WITH THE SALE OF PRODUCTS BY GLOBAL VR 2009 Global VR Inc 040 0207 01 Rev A 2 24 2009 Page 51 of 52 Technical Support Service amp Parts Hours 7 00am 5 00pm Pacific Time Monday Friday Phone 408 597 3435 Fax 408 597 3437 E mail techsupport globalw com Website http service globalw com Extended Service Hours Monday Friday 5 pm M idnight Saturday amp Sunday 7 00am M idnight Pacific Time Free telephone e mail and online support are provided for systems during the warranty period GLOBAL VR Technical
65. um in the speakers can be caused by a ground loop or reversed AC line and neutral wires to a component such as a power supply JUSTICE LEAGUE HEROES UNITED Operation and Service Manual Page 40 of 52 040 0207 01 Rev A 2 24 2009 Chapter 7 Troubleshooting Problem Possible Solution Poor sound from one Blown speakers Remove the grills and inspect each speaker for visible or more speakers damage Select Diagnostics Audio Diag from the Operator Menu to verify each speaker is working Reversed wires A weak or low muffled sound is a sign of reversed speaker wires Check for reversed wires on each speaker Faulty audio amp To verify audio is working at the computer connect stereo on GVRI O PCB headphones to the computer audio port Test the PCB in another working cabinet Faulty wiring Turn off the game Verify that all the wires are firmly connected to the speakers and GVRI O PCB Verify that each wire is connected to the correct port Verify that no wires are frayed or improperly shorting to ground See Figure 17 amp Figure 18 Control Troubleshooting A button does not work Faulty micro switch Replace the button micro switch and re test Verify that the wires are connected to the correct spades on the micro switch Buttons do not work Faulty wiring Disconnect the cabinet from AC power Verify wires are firmly connected to each button and the GVRI O Mini PCB Verify the GVRI O Mini PCB is connected to a PC
66. und Wire Figure 6 Player Button and Micro Switch J oystick Service J oystick Handle Replacement Refer to Figure 7 on page 25 for an exploded view drawing of joystick components 1 Open the Control Panel as described on page 23 2 Remove the E clip from the bottom of the joystick assembly and pull the joystick handle out through the top of the control console The lower shaft spacer will be loose under the joystick assembly and the small upper spacer will remain on the joystick handle 3 Place the small upper spacer on the new joystick handle and insert the handle into the control panel and through the lower shaft spacer Re install the E clip on the bottom of the joystick assembly 5 After servicing a joystick select Diagnostics Controller Diag from the Operator Menu to verify proper operation see page 21 JUSTICE LEAGUE HEROES UNITED Operation and Service Manual Page 24 of 52 040 0207 01 Rev A 2 24 2009 Chapter 6 Service and Repair J oystick Carriage PCB and Grommet Replacement Refer to Figure 7 for an exploded view drawing of joystick components CAUTION To prevent electrostatic discharge ESD damage handle PCBs by the edges only and use a grounding wrist strap or similar precaution Disconnect the game from AC power and open the Control Panel as described on page 23 Disconnect the cable from the joystick 3 Remove the four Phillips screws from the joystick carriage Note Do not loosen the four

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Justice League™: Heroes United Operation and Service Manual