w415-0118 napoleon service manual - Hearth Products Distributing
Contents
1. Troubleshooting Direct Vents Main Burner Delayed Ignition Flowchart to reach the ignition ports See Testing Pilot Flame Has the pilot flame position and size been examined Check to make sure the pilot is large enough and in the proper position Has the inline gas pressure been tested Check to ensure the proper supply pressures are available for ignition See Testing Pressures Has the main burner amp orifice been checked for blockages No 5 Check to make sure nothing is blocking the flow of gas through the burner and orifice contributing to the delay Clean as necessary Has the main burner orifice been examined to see if it is the Check the size of the orifice and right size ensure it meets manufacturers specification Has the venturi air shutteD been checked amp adjusted Check the venturi setting and adjust as necessary to improve the ignition time See Adjusting Venturi Has the venturi access door been checked Check to ensure the door is tightly sealed and not allowing any air into the air shutter chamber and that the gasket is intact Has the burner been checked to ensure it is level Examine and level as necessary Has the positioning of the logs been checked Out of place logs can alter the flow of air within the combustion chamber causing an erratic pilot Have the charcoal where applicable been Gh2. Page 16 Does the unit have a remote connected to it Is it a Wolf Steel approved remote Advantage skytech Remove and replace with a Wolf Steel approved remote ALL RIGHTS RESERVED NO PART OF THIS BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN ISO 176 PERMISSION FROM WOLF STEEL LTD BARRIE ONTARIO CANADA W415 0118 A 07 05 05 17 QUALITY FIREPLACES Award Pandata Troubleshooting Natural Vents Complete Unit Shutdown Is the burner flame going blue and see through before extinguishing See Pilot Failure Flowchart Is the venting within the specifications of the Check the venting requirements and return to installation manual and local code requirements specification COPYRIGHT 2005 WOLF STEEL LTD ALL RIGHTS RESERVED NO PART OF THIS BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN PERMISSION FROM WOLF STEEL LTD BARRIE ONTARIO CANADA ISO 176 W415 0118 A 07 05 05 fe a b QUALITY FIREPLACES Award Troubleshooting Natural Vents Odour Flowchart Page 18 Run the unit on its highest setting for 8 10 hours with the blower shut off Note Some lower BTU Has the unit had its required Burn in period units may require mor
3. Check to ensure the proper supply pressures are available for ignition See Testing Pressures s g Check the size of the orifice to ensure it meets manufacturers specification Check to make sure nothing is blocking the flow of gas through the burner and orifice contributing to the delay Clean as necessary gl Has the venturi air shutter been checked amp adjusted Check the venturi setting and adjust as necessary to improve the ignition time See Adjusting Venturi gl Has the positioning of the logs been checked Out of place logs can alter the flow of air within the combustion chamber causing an erratic pilot Have the charcoal adu suus where applicable been Choices mace sure ne amber material is clogging the ports and contributing to the delay gl COPYRIGHT 2005 WOLF STEEL LTD ALL RIGHTS RESERVED NO PART OF THIS BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN PERMISSION FROM WOLF STEEL LTD BARRIE ONTARIO CANADA ISO 176 W415 0118 A 07 05 05 15 6 12 EON QUALITY FIREPLACES Troubleshooting Natural Vents Main Burner Low Flame Flowchart Check to see if the remote has power When Does the fireplace have a modulating remote power is unavailable the remote defaults to a low flame mode until it s restored Is the hi lo k
4. Is the unit burning clean g COPYRIGHT 2005 WOLF STEEL LTD ALL RIGHTS RESERVED NO PART OF THIS BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN PERMISSION FROM WOLF STEEL LTD BARRIE ONTARIO CANADA W415 0118 A 07 05 05 CNAPOLEON QUALITY FIREPLACES Award PART 5 TROUBLE SHOOTING VENT FREE Pilot Not Lighting Flowchart gt Mi ERE 19 Pilot Not Holding 20 PHO CGI 21 Main Burner Not Lighting Flowchart 22 Main Burner Delayed Ignition Flowchart 23 Main Burner LOW Flame 24 Complete OWI 25 iere qz ERR 26 COPYRIGHT 2005 WOLF STEEL LTD ALL RIGHTS RESERVED NO PART OF THIS BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN PERMISSION FROM WOLF STEEL LTD BARRIE ONTARIO CANADA ISO 176 W415 0118 A 07 05 05 Troubleshooting Vent Free Pilot Not Lighting Flowchart fe d QUALITY FIREPLACES 19 Is there a spark at the electrode when the push button igniter is press
5. Quality System Certified 9001 2000 PRODUCED amp DISTRIBUTED BY 55 WOLF STEEL 24 Napoleon Road QUALITY FIREPLACES Award Winning Preduct arrie Ontario 5 Canada L4M 4Y8 Tel 705 721 1212 Fax 705 722 6031 TECHNICAL HELP 1 888 721 TECH 8324 1 877 FAX TECH 329 8324 tech napoleon on ca www napoleonfireplaces com COPYRIGHT 2005 WOLF STEEL LTD ALL RIGHTS RESERVED NO PART OF THIS BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN PERMISSION FROM WOLF STEEL LTD BARRIE ONTARIO CANADA W415 0118 A 07 05 05 Part 1 Part 2 Part 5 Part 4 Part 5 ALL RIGHTS RESERVED NO PART THIS BOOK MAY REPRODUCED TRANSMITTED ANY FORM BY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN ISO 176 QUALITY FIREPLACES Award Wolf Steel s Service Manual Index Troubleshooting Direct Vents Pilot Not Lighting FIOWCHOSELU 52 rper toa riS Ebr vr EU ra RE HUY 1 Pilot Not aee ite eq ERREUR 2 Failure 3 Main Burner Not Lighting Flowchart 4 Main Burner Delayed Ignition Flowchart esses rennen nennen senten reni 5 Ma
6. ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN PERMISSION FROM WOLF STEEL LTD BARRIE ONTARIO CANADA ISO 176 W415 0118 A 07 05 05 24 QUALITY FIREPLACES Troubleshooting Vent Free Main Burner Low Flame Flowchart Check to see if the remote has power When Does the fireplace have a modulating remote power is unavailable the remote defaults to a low flame mode until it s restored Turn the knob to its higher setting Check to ensure the proper supply and flow condition pressures for optimal burn See Testing Pressures Have the inlet amp outlet gas pressures have been tested Check the size of the orifice and ensure it meets manufacturers specification Has the main burner orifice been examined to see if it is the right size Check to make sure nothing is blocking the flow of gas through the burner and orifice which could result in low flame Clean as necessary Has the main burner and orifice been checked for blockages Check the venturi setting and adjust as necessary to improve the flame appearance See Adjustments Venturi Has the venturi air shutter been checked amp adjusted Has the manifold tube been checked for Remove the tube to make sure no debris has blockages compacted inside inhibiting the flow of gas Clean as necessary COPYRIGHT 2005 WOLF STEEL LTD ALL RIGHTS RESERVED NO P
7. Function Magnet Coil COPYRIGHT 2005 WOLF STEEL LTD ALL RIGHTS RESERVED NO PART OF THIS BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN PERMISSION FROM WOLF STEEL LTD BARRIE ONTARIO CANADA ISO 176 W415 0118 A 07 05 05 Page 11 ar Page 12 6 12 X QUALITY FIREPLACES Troubleshooting Natural Vents Pilot Failure Flowchart Check to make sure the pilot is large enough and in Is the pilot flame pattern position and size correct Is the pilot flame shrinking when the burner is turned on Has the thermocouple been tested for millivolt generation has the thermopile on single generator systems been tested for millivolt generation Are the connections on the thermopile spill switch and switches secure Has the function of the magnet coil been checked Are the units venting parameters within specification Has the positioning of the logs been checked the proper position to properly heat the thermocouple See Testing Pilot Flame Check to make sure the pressure is not dropping off on activation See Testing Pressures Test the thermocouple to ensure it is within specifications See Testing Millivolts Thermocouple Test the thermopile to ensure it is within specifications See Testing Millivolts Thermocouple Tighten secure the connections
8. Is the blower being unusually noisy noisy on a low setting Have the fins become dirty Has there recently been drywalling Drywall dust may have penetrated the construction bearings Clean or replace as necessary performed in the area Have the fins become Clean the fins with a duster vacuum or s the blower vibrating witha dust Does the blower have Refer to the installation instructions to a vibration reducing see if the blower required a vibration pad installed pad and install as necessary Are the wires from the Secure the wires and ensure they are harness or other foreign clear of the fins material touching the l fins when the blower is Is the blower ticking or in operation rattling COPYRIGHT 2005 WOLF STEEL LTD ALL RIGHTS RESERVED NO PART OF THIS BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN PERMISSION FROM WOLF STEEL LTD BARRIE ONTARIO CANADA ISO 176 W415 0118 A 07 05 05 50 QUALITY FIREPLACES Award Troubleshooting Other Issues Remote Control Guide Code Switch Setting Set the code switch the transmitter hand held before the batteries are installed The remote transmitter reads and remembers the code switch setting right after the batteries are installed Place the receiver in the remote position The remote receiver will remember the code switch setting in it
9. and replace with a jumper wire Did the burner activate See Testing Switches T Stat Toggle COPYRIGHT 2005 WOLF STEEL LTD ALL RIGHTS RESERVED NO PART OF THIS BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN PERMISSION FROM WOLF STEEL LTD BARRIE ONTARIO CANADA ISO 176 W415 0118 A 07 05 05 25 We Troubleshooting Vent Free Main Burner Delayed Ignition Flowchart Check to make sure the pilot is large enough and in the proper position to reach the ignition ports See Testing Pilot Flame Check to ensure the proper supply pressures are available for ignition See Testing Pressures Check to make sure nothing is blocking the flow of gas through the burner and orifice contributing to the delay Clean as necessary Check the size of the orifice and ensure it meets manufacturers specification Check the venturi setting and adjust as necessary to improve the ignition time See Adjusting Venturi Examine and level as necessary Out of place logs can alter the flow of air within the combustion Chamber causing an erratic pilot Have the where applicable been noember material is clogging the ports and contributing to the delay COPYRIGHT 2005 WOLF STEEL LTD ALL RIGHTS RESERVED NO PART OF THIS BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY
10. prevent the pilot from lighting See Testing Pressures Check the ODS and clean as required Check the requirements for the unit as per the manual and then provide make up air as necessary Out of place logs can alter the flow of air within the combustion chamber causing an erratic pilot COPYRIGHT 2005 WOLF STEEL LTD ALL RIGHTS RESERVED NO PART OF THIS BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN PERMISSION FROM WOLF STEEL LTD BARRIE ONTARIO CANADA ISO 176 W415 0118 A 07 05 05 22 QUALITY FIREPLACES Troubleshooting Vent Free Main Burner Not Lighting Flowchart Have the thermopile leads been connected to the Connect the thermopile leads to the 1st amp 2nd 4st amp 2nd terminals on the valve 8 terminals on the valve THTP amp TP Has the thermopile been tested for millivolt Test the thermopile to ensure it is within generation specifications See Testing Millivolts Thermopile Has the burner amp orifice been checked for blockages Check amp clean as required Connect a Is there a switch or remote connected on switch or terminals 1 amp 3 8 TP remote to Test the operator coil of terminals 1 amp 3 the valve for resistance Replace the valve if out of specification See Testing Function Operator Coil Disconnect at valve
11. s internal memory and will not lose the code switch setting even during a power outage or battery change e After the batteries are installed the LCD display screen on the transmitter will blink Pressing any button during when the screen is blinking will activate the code and transmit it to the receiver e Pressing any button during when the screen is blinking will activate the code and transmit it to the receiver You should be five feet away from the unit when doing this e When the receiver learns the code transmitted by the hand held it will produce a single beep noise If the receiver is installed inside a fireplace the beep may be very faint e Repeat the previous steps if you did not receive a beep from the receiver Installing Multiple Remote Controls e If more than one remote control is expected to operate within a 50 foot range a different coding is required for proper operation Radio frequency signals will travel through floors and walls in all directions Follow the code switch setting procedure for the first unit being programmed and verify that it s working properly Turn the first unit being installed to the off position when you go to install and program the second unit Remembering to turn back to the remote position after setup of the other units are complete Change the transmitter code switch to a different combination for each unit installed Move twenty feet away from all operating remote controls
12. sure the pilot is large enough and in the proper position to reach the ignition ports See Adjustments Pilot Flame Test the thermopile to ensure it is within specifications and that it is connected See Testing Millivolts Thermopile Check to ensure the proper supply pressures are available for ignition See Testing Pressures Test switches to ensure function and verify connection See Testing Switches Spill Switch Check amp clean as required Connecta switch or remote to Test the operator coil of terminals 1 amp 3 the valve for resistance Replace the valve if out of specification See Testing Function Operator Coil COPYRIGHT 2005 WOLF STEEL LTD ALL RIGHTS RESERVED NO PART OF THIS BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN PERMISSION FROM WOLF STEEL LTD BARRIE ONTARIO CANADA ISO 176 W415 0118 A 07 05 05 14 Award Troubleshooting Natural Vents Main Burner Delayed Ignition Flowchart Has the pilot flame position and size been examined Check to make sure the pilot 5 large enough and in the proper position to reach the ignition ports See Adjustments Pilot Flame Has the inline gas pressure been tested Has the main burner amp orifice been examined to see if it is the right size Has the main burner and orifice been checked for blockages
13. to occur more on colder days Is the unit a top vent The sooner the oil canning occurs the closer it is to the heat source Examine inside the firebox for loose screws panels baffle etc Check the heat shield log support and baffle if applicable for loose or stripped screws and tighten replace as necessary Support the vent pipe every three feet to prevent movement during operation Relieve the stress by adjusting the venting Check the point of penetration where the screw goes through the metal Ensure there is no burr or tear where the screw exits the metal as this can lead to oil canning File down as necessary Has the 7 vent pipe and the area Seal as necessary around it been Ensure the venting did not compress when the fireplace was slid into position and uncompress as necessary COPYRIGHT 2005 WOLF STEEL LTD ALL RIGHTS RESERVED NO PART OF THIS BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN PERMISSION FROM WOLF STEEL LTD BARRIE ONTARIO CANADA ISO 176 W415 0118 A 07 05 05 29 Award Troubleshooting Other Issues Blower Flowchart The variable soeed switch requires recalibration Attach a multimeter to the blower terminals and set the speed switch to the low setting Adjust the calibration screws on the switch until the multimeter reads 93 volts Is the blower being
14. valve Reading should be between 1 5 and 1 7 Ohms NOTE Assure that the magnetic coil wire is re attached to terminal 1 prior to testing Operating Head COPYRIGHT 2005 WOLF STEEL LTD ALL RIGHTS RESERVED NO PART OF THIS BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN PERMISSION FROM WOLF STEEL LTD BARRIE ONTARIO CANADA ISO 176 W415 0118 A 07 05 05 58 QUALITY FIREPLACES Award Testing 8 Adjustments Testing Function Magnet Coil SIT 820 Nova Valve M NOVA Since the resistance of the magnet coil is too low be read by most meters 0 015 millionms a hold in test is more practical Connect one millivolt meter lead to the thermocouple capillary tube The other lead should be connected to the solder button on the bottom of the valve Light the pilot and hold in the on pilot off knob until your multimeter registers the proper amount of mil livolts to keep the pilot burning 6 millivolts for regular product 4 2 millivolts for vent free product At this point the knob is released and the pilot should continue to burn If it does not continue to burn the valve fails the test and should be replaced SOLDER BUTTON COPYRIGHT 2005 WOLF STEEL LTD ALL RIGHTS RESERVED NO PART OF THIS BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WIT
15. 07 05 05 NAPOLEON Page 20 24 QUALITY FIREPLACES We Troubleshooting Vent Free Pilot Not Holding Flowchart Has the thermocouple thermopile connection been checked Has the thermocouple been tested for millivolt generation Has the magnet coil of the valve been checked for function Have the pilot tube pilot orifice been checked for blockages Is the supply line size adequate for the installation Is the unit sustaining pressure when the burner is activated Is the primary air opening for the ODS system clean Has the inline gas pressure been tested Check and tighten thermocouple to ensure proper millivolt delivery Check and tighten the thermocouple thermopile to ensure proper millivolt delivery Test the magnet coil to ensure it is within specification See Testing Function Magnet Coil Remove the tube amp orifice and clean to make sure no debris has compacted inside inhibiting the flow of gas Check local code requirements and replace as necessary Check to make sure the pressure is not dropping off on activation See Testing Pressures Clean the air opening to prevent the pilot flame from candling and lifting off of the thermocouple Ensure that the logs have been positioned according to the specifications in the manual Too much pressure can push the pilot out past the thermopile resulting in lower millivolts Too low pressure can preven
16. ART OF THIS BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN PERMISSION FROM WOLF STEEL LTD BARRIE ONTARIO CANADA ISO 176 W415 0118 A 07 05 05 25 QUALITY FIREPLACES Troubleshooting Vent Free Complete Unit Shutdown Flowchart Are the electrical Vlde connections Does the unit have a catalytic thermopile switch door remote thermostat clean secure unbroken fe Test the operator coil to ensure it is Ensure that the air 2 Has the intakes for the within specification See Testing Function Operator coll operator coil catalytic door are p been checked not plugged or for resistance covered Does the main burner flame shrink Does the main shortly after activation burner flame remain a consistent size when activated Check to make sure the pressure is not dropping off on activation See Testing Pressures Have the combustion and ventilation air provision Increase available room air or 2 2 relocate as necessary to meet t the room is of requirements sufficient volume to sustain the unit COPYRIGHT 2005 WOLF STEEL LTD ALL RIGHTS RESERVED NO PART OF THIS BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN PERMISSION FROM WOLF STEEL LTD BARRIE ONTARIO CANADA IS
17. Adjustments Testing Function Magnet Coil Robert Shaw Valve a o m VALVE CHECK Function of Millivolt Magnet Coil 1 Remove all wires with the exception of the magnet coil wire from the valve operating head It may be necessary to remove spill switch wires from the wire connecting the wire coil to the operator terminal on some models 2 Use an ohmmeter or multimeter set on OHMS setting 3 Place black or ground lead from the meter to TP on the valve 4 Place the red lead from the meter to TP TH on the valve Reading should be between 9 and 11 Ohms NOTE Assure that the magnetic coil wire is re attached to terminal 1 prior to testing Operating Head COPYRIGHT 2005 WOLF STEEL LTD ALL RIGHTS RESERVED NO PART OF THIS BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN PERMISSION FROM WOLF STEEL LTD BARRIE ONTARIO CANADA ISO 176 W415 0118 A 07 05 05 57 QUALITY FIREPLACES Winning Paodocts Testing amp Adjustments Testing Function Operator Coil Robert Shaw Valve VALVE CHECK Function of Millivolt Magnet Coil 1 Remove all wires from the valve operating head 2 Use an ohmmeter or multimeter set on OHMS setting 3 Place black or ground lead from the meter to TP on the valve 4 Place the red lead from the meter to TP TH on the
18. BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN PERMISSION FROM WOLF STEEL LTD BARRIE ONTARIO CANADA ISO 176 W415 0118 A 07 05 05 41 QUALITY FIREPLACES Award Testing 8 Adjustments Adjustments Pilot Flame 1 Remove the protective cap screw 2 Turn the pilot adjustment screw a Clockwise to reduce the pilot flame Counter clockwise to increase the pilot flame Pilot Adjustment Screw F SIT 820 NOVA 1 Turn the pilot adjustment screw a Clockwise to reduce the pilot flame Counter clockwise to increase the pilot flame Pilot Adjustment Screw COPYRIGHT 2005 WOLF STEEL LTD ALL RIGHTS RESERVED NO PART OF THIS BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN PERMISSION FROM WOLF STEEL LTD BARRIE ONTARIO CANADA ISO 176 W415 0118 A 07 05 05 42 QUALITY FIREPLACES Pawlet Testing amp Adjustments Adjustments Spill Switch Wall switch or thermostat Switch Connected When troubleshooting natural draft appliances which make use of a spill switch it is sometimes necessary to bypass it in order to test its function and that of the other ignition components is illegal to keep the spill switch bypassed The spill switch is a safety feature of the fire
19. Check the function of the spill switch See Testing Switches Spill Switch Test the magnet coil to ensure it is within specification See Testing Function Magnet Coil Check local code requirements for natural vent appliances and adjust as necessary Check the spill tube for draft as detailed in the installation manual and open a window to alleviate negative pressure in the area Out of place logs can alter the flow of air within the combustion chamber causing an erratic pilot COPYRIGHT 2005 WOLF STEEL LTD ALL RIGHTS RESERVED NO PART OF THIS BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN PERMISSION FROM WOLF STEEL LTD BARRIE ONTARIO CANADA ISO 176 W415 0118 A 07 05 05 ON QUALITY FIREPLACES E Page 15 Award Troubleshooting Natural Vents Main Burner Not Lighting Flowchart Has the pilot flame position and size been examined Has the thermopile been tested for millivolt generation Has the inline gas pressure been tested Have the spill amp vent safety switches been checked for proper function Has the burner amp orifice been checked for blockages Is there a switch or remote connected on terminals 1 8 5 THTP 8 TP Disconnect at valve and replace with a jumper wire Did the burner activate See Testing Switches T Stat Toggle Check to make
20. D BARRIE ONTARIO CANADA ISO 176 W415 0118 A 07 05 05 QUALITY FIREPLACES Award PART 4 TROUBLESHOOTING OTHER ISSUUES CAP DONG ut NA MEDIUM INN MIDI E 27 AMINO PIOW CAG 28 29 50 COPYRIGHT 2005 WOLF STEEL LTD ALL RIGHTS RESERVED NO PART OF THIS BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN PERMISSION FROM WOLF STEEL LTD BARRIE ONTARIO CANADA ISO 176 W415 0118 A 07 05 05 27 QUALITY FIREPLACES Troubleshooting Other Issues Carboning Flowchart Has the unit been installed Has the main burner Check the recommendation from the local authority having jurisdiction as to within the elevations it s orifice been been tested for downrated the proper orifice size for the application or in the absence thereof downrate the orifice at a rate of 4 per additional thousand feet above the tested limit Is the primary air shutter venturi blocked with Clean as required dust debris Have the vent parameters been exceeded Does the unit have the Replace the orifice proper main burner orifice for the application with correct size Open the air shutter as necessary to eliminate dark sooty tips on the flames Refer to the inst
21. EEL LTD BARRIE ONTARIO CANADA ISO 176 W415 0118 A 07 05 05 QUALITY FIREPLACES Page 9 gt 7 Troubleshooting Direct Vents Odour Flowchart Has the unit had its required Burn in period Has the unit been checked for leaks around the door seal relief door seals vent collar if possible and firebox Is the unit being used frequently Is the front of the fireplace clear of the presence of any combustible materials If the unit has a mantle have the mantle clearances been referenced for accuracy Has the unit been installed in a finished wall Have the required clearances to combustibles been maintained Is the unit an insert Run the unit on its highest setting for 8 10 hours with the blower shut off Note Some lower BTU units may require more than 1 burn in period Remember to ventilate the area Check for leaks and seal as necessary See Testing Gasket Check to see if the unit is dusty and is burning off accumulated dust from prolonged inactivity Ensure that combustible materials are kept at least four feet away from the front of the fireplace Check the mantle clearances listed in the manual against the specifics of the installation Adjust or remove the mantle as necessary Check for the presence of vapor barrier insulation or other material construction debris in contact with the outer shell of the firebox Reference insta
22. FROM WOLF STEEL LTD BARRIE ONTARIO CANADA ISO 176 W415 0118 A 07 05 05 QUALITY FIREPLACES 8 Award Troubleshooting Direct Vents Complete Unit Shutdown Is the burner flame going blue and see through before extinguishing Have the seals on the venting main door relief doors around the burner and the pilot assembly been checked for leaks If the termination is vertical has the 2nd storm collar been used on the terminal Has the termination been checked for blockages and obstructions Is the venting within the specifications of the installation manual and local code requirements Has the venting been sealed on the inner and outer vent pipe connections Does the venting meet the fireplace parameters regarding length and rise See Pilot Failure Flowchart Check and seal replace as necessary See Testing Gasket Add the 2nd collar to the terminal as per the diagrams in the manual Ensure that nothing is obstructing the flow of air amp exhaust from the terminal Clear as necessary Check the venting requirements and return to specification Seal all inner and outer vent pipe connections Ensure that the venting is within specified parameters COPYRIGHT 2005 WOLF STEEL LTD ALL RIGHTS RESERVED NO PART OF THIS BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN PERMISSION FROM WOLF ST
23. Flame 6 Main Burner Failure Flowchart Ada rana oae a 7 Compilere Unit 8 OdOUFFIOWETIDPE 9 COPYRIGHT 2005 WOLF STEEL LTD ALL RIGHTS RESERVED NO PART OF THIS BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN PERMISSION FROM WOLF STEEL LTD BARRIE ONTARIO CANADA ISO 176 W415 0118 A 07 05 05 1 QUALITY FIREPLACES Award Troubleshooting Direct Vents Pilot Not Lighting Flowchart Is there a spark at the electrode when the push button igniter is pressed Check to ensure proper supply Has the inline pressures are available for ignition gas pressure been tested secure Replace as necessary Is the electrode wire connection secure See Testing Procedures Ensure the adjustment screw has not been tightened closed Adjust as necessary See Adjustments Pilot Flame Is there a 1 8 gap between Has the pilot adjustment screw been checked Adjust position so there is no the electrode greater than and the pilot 1 8 gap hood Remove the tube orifice and clean make sure no debris has compacted the inside inhibiting the flow of gas Tighten secure to prevent leaks Un kink the tube to pre
24. HOUT THE PRIOR WRITTEN PERMISSION FROM WOLF STEEL LTD BARRIE ONTARIO CANADA ISO 176 W415 0118 A 07 05 05 59 QUALITY FIREPLACES Award Testing 8 Adjustments Testing Function Operator Coil SIT 820 Nova Valve E SIT 820 NOVA 1 Remove all wires from the valve operating head 2 Use an ohmmeter or multimeter set on OHMS setting 3 Place black or ground lead from the meter to TP on the valve 4 Place the red lead from the meter to the TH on the valve Reading should be 2 25 Ohms COPYRIGHT 2005 WOLF STEEL LTD ALL RIGHTS RESERVED NO PART OF THIS BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN PERMISSION FROM WOLF STEEL LTD BARRIE ONTARIO CANADA ISO 176 W415 0118 A 07 05 05 CNAPOL EON Page 40 QUALITY FIREPLACES Award Testing 8 Adjustments Testing Pilot Flame CORRECT FLAME NOISY LIFTING BLOWING FLAME CHECK FOR High gas pressure Wrong orifice LAZY YELLOW FLAME CHECK FOR Clogged primary air opening Clogged orifice WAVING BLUE FLAME CHECK FOR Drafts at pilot location HARD SHARP FLAME SMALL BLUE FLAME CHECK FOR Wrong orifice Low gas pressure Clogged pilot tube Pilot tube gas leak CHECK FOR High gas pressure Orifice too small COPYRIGHT 2005 WOLF STEEL LTD ALL RIGHTS RESERVED NO PART OF THIS
25. O 176 W415 0118 A 07 05 05 QUALITY FIREPLACES Page 26 Award Troubleshooting Vent Free Odour Flowchart Has the unit had its required Burn in period Has the area been checked for the presence of contaminants in the air i e pet hair excess of dust excess of smoke etc Is the front of the fireplace clear of the presence of any combustible materials If the unit is zero clearance has the unit been installed in a finished wall Run the unit on its highest setting for 8 10 hours with the blower shut off Note Some lower BTU units may require more than 1 burn in period Remember to ventilate the area The presence of air pollutants can give off an odour when combusted by the fireplace Check to see if the unit is dusty and is burning off accumulated dust from prolonged inactivity Ensure that combustible materials are kept at least four feet away from the front of the fireplace The addition of a catalytic door may help where available to reduce the odours associated with the burning of a vent free unit Check for the presence of vapour barrier insulation or other material construction debris in contact with the outer shell of the firebox COPYRIGHT 2005 WOLF STEEL LTD ALL RIGHTS RESERVED NO PART OF THIS BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN PERMISSION FROM WOLF STEEL LT
26. OK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN PERMISSION FROM WOLF STEEL LTD BARRIE ONTARIO CANADA ISO 176 W415 0118 A 07 05 05 10 QUALITY FIREPLACES Award Troubleshooting Natural Vents Pilot Not Lighting Flowchart Is there a spark at the electrode when the push button igniter is pressed Check to ensure proper supply Has the inline pressures are available for ignition gas pressure been tested Secure Replace as necessary Is the electrode wire connection secure See Testing Procedures Ensure the adjustment screw has not been tightened closed Adjust as necessary See Adjustments Pilot Flame Is there a 1 8 gap between the electrode and the pilot hood Has the pilot adjustment screw been checked Adjust position so there is no greater than a 1 8 gap Remove the tube and orifice and clean make sure no debris has compacted the inside inhibiting the flow of gas Tighten secure to prevent leaks Un kink the tube to prevent blockage or replace leaking tube Ensure the opening is not blocked or plugged Clear if necessary Have the pilot light amp pilot orifice been checked for blockages Are the fittings on the pilot tube secure Has the pilot tube been checked for kinks leaks Has the primary air opening on the pilot assembly b
27. OLF STEEL LTD BARRIE ONTARIO CANADA ISO 176 W415 0118 A 07 05 05 QUALITY FIREPLACES Pdl Winning NOTES COPYRIGHT 2005 WOLF STEEL LTD ALL RIGHTS RESERVED NO PART OF THIS BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN PERMISSION FROM WOLF STEEL LTD BARRIE ONTARIO CANADA ISO 176 W415 0118 A 07 05 05
28. TD BARRIE ONTARIO CANADA ISO 176 W415 0118 A 07 05 05 54 T QUALITY FIREPLACES Award Testing 8 Adjustments Testing Millivolts Thermocouple OPEN CIRCUIT 20 30 CLOSED CIRCUIT 10 15 mv E SIT 820 NOVA BOTTOM OF SIT NOVA VALVE SOLDER BUTTON TOP OF SIT NOVA VALVE COPYRIGHT 2005 WOLF STEEL LTD ALL RIGHTS RESERVED NO PART OF THIS BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN PERMISSION FROM WOLF STEEL LTD BARRIE ONTARIO CANADA ISO 176 W415 0118 A 07 05 05 55 CCNAPOLEON QUALITY FIREPLACES Award Testing 8 Adjustments Testing Millivolts Thermopile OPEN CIRCUIT TEST CLOSED CIRCUIT TEST 1 Disconnect leads from terminals 1 amp 2 1 Connect leads from meter to terminals 1 amp 2 2 Set meter to millivolts 2 Set meter to millivolts 3 Connect meter leads to thermopile leads 3 Turn main burner on 4 Reading should be 500mv 4 Reading should be a minimum of 150mv COPYRIGHT 2005 WOLF STEEL LTD ALL RIGHTS RESERVED NO PART OF THIS BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN PERMISSION FROM WOLF STEEL LTD BARRIE ONTARIO CANADA ISO 176 W415 0118 A 07 05 05 56 QUALITY FIREPLACES Award Testing 8
29. TTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN PERMISSION FROM WOLF STEEL LTD BARRIE ONTARIO CANADA ISO 176 W415 0118 A 07 05 05 Page 4 QUALITY FIREPLACES 7 Troubleshooting Direct Vents Main Burner Not Lighting Flowchart Have the thermopile leads been connected to the Connect the thermopile leads to the 1st amp 2nd 4st 8 2nd terminals on the valve 8 TP terminals on the valve THTP amp TP Has the thermopile been tested for millivolt Test the thermopile to ensure it is within generation specifications See Testing Millivolts Thermopile Has the burner amp orifice been checked for blockages Check and clean as required Connect a Is there a switch or remote connected on switch or terminals 1 8 3 remote to Test the operator coil of terminals 1 amp 3 the valve for resistance Replace the valve if out of specification See Testing Function Operator Coil Disconnect switch or remote at valve and replace with a jumper wire Did the burner activate See Testing Switches T Stat Toggle COPYRIGHT 2005 WOLF STEEL LTD ALL RIGHTS RESERVED NO PART OF THIS BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN PERMISSION FROM WOLF STEEL LTD BARRIE ONTARIO CANADA ISO 176 W415 0118 A 07 05 05 5 Award
30. VED NO PART OF THIS BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN PERMISSION FROM WOLF STEEL LTD BARRIE ONTARIO CANADA ISO 176 W415 0118 A 07 05 05 44 QUALITY FIREPLACES Testing 8 Adjustments Adjustments Venturi Air Shutter Adjustment may be required depending on fuel type vent configuration and altitude Closing the air shutter will cause a more yellow flame that can lead to carboning Opening air shutter will cause a more blue flame but can cause the flame to lift from the burner ports The flame may not appear yellow immediately allow 15 30 minutes for the final flame colour to be established Loosen securing screw and rotate venturi indicated to open close as desired ORIFICE BURNER ORIFICE vENTURI MAIN BURNER COPYRIGHT 2005 WOLF STEEL LTD ALL RIGHTS RESERVED NO PART OF THIS BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN PERMISSION FROM WOLF STEEL LTD BARRIE ONTARIO CANADA ISO 176 W415 0118 A 07 05 05 QUALITY FIREPLACES Pdl Winning NOTES COPYRIGHT 2005 WOLF STEEL LTD ALL RIGHTS RESERVED NO PART OF THIS BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN PERMISSION FROM W
31. allation manual for default settings is the sooting localized toa Has the air shutter been certain area in the opened enough for the combustion chamber application Have the seals on the venting main Check and door relief doors around the burner seal replace as and the pilot assembly been checked necessary for leaks Check to make sure the logs are not out of place altering the flow of air within th m ion Does the soot seem Has the position signs to be spires on of ps o cH impingement and soot impingement the logs checked Reposition as necessary heavy black soot deposits Does the soot seem Are the panels Esp T EN direct flame to be localized on seating properly contact the brick panels in the firebox COPYRIGHT 2005 WOLF STEEL LTD ALL RIGHTS RESERVED NO PART OF THIS BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN PERMISSION FROM WOLF STEEL LTD BARRIE ONTARIO CANADA ISO 176 W415 0118 A 07 05 05 QUALITY FIREPLACES 28 gt We Troubleshooting Other Issues Oil Canning Flowchart Does the oil canning occur a long time after ignition Is the vent collar free of stress from being forced into alignment Have the screws behind the upper louvers on the zero clearance shell been examined Does the oil canning seem
32. and follow the code switch setting procedure e Verify the correct operation of each remote Display Screen of the Transmitter is blank e Make sure fresh alkaline batteries are installed into the transmitter Check that the batteries are properly installed into the battery compartment and the polarity is correct After taking out the batteries from the transmitter wait for at least 1 minute before replacing with fresh batteries Transmitter Cannot Switch off the Fireplace Make sure the batteries at the transmitter are not empty The low battery indicator will turn on automatically when the battery level is low Change batteries if necessary Check the temperature at the receiver Make sure the temperature at the receiver is below 140F when the fireplace is turned on e Reduce the distance between the transmitter and receiver if necessary Receiver Can Not Turn on the Fireplace Make sure fresh alkaline batteries are installed into the receiver DC receiver only Make sure the output cables are securely connected to the receiver the gas valve and the millivolt generator e For DC receiver switch the receiver to on For AC receiver press the on off button the receiver Use a multimeter to measure the resistance between the output cables The multimeter should read zero or very low resistance Receiver Turns off Automatically After Some Time The receiver will turn itself off automatically if the tempe
33. e than 1 burn in period Remember to ventilate the area Has the area been checked for the presence of contaminants in the air i e pet hair excess of The presence of air pollutants can give off an dust excess of smoke etc odour when combusted by the fireplace g 5 the unit being used frequently Check to see if the unit is dusty and is burning off accumulated dust from prolonged inactivity E Is the front of the fireplace clear of the presence Ensure that combustible materials are kept at least of any combustible materials four feet away from the front of the fireplace E If the unit has a mantle have the mantle Check the mantle clearances listed in the manual clearances been referenced for accuracy against the specifics of the installation Adjust or remove the mantle as necessary g Check for the presence of vapor barrier insulation or other material construction debris in contact with the outer shell of the firebox Has the unit been installed in a finished wall g Have the required clearances to combustibles been maintained p Reference installation manual and restore to manufacturers specifications as necessary Check the existing chimney for the presence of creosote which can when heated produce an odour Is the unit an insert g A unit that is sooting or has its air shutter improperly adjusted can result in incomplete combustion and produce a definite odour
34. ecicta make sure material is clogging the ports and contributing to the delay Has the venting been examined Ensure the venting is sealed and there are no leaks Check make sure no air is leaking Has the main door Seal been checked in around the which can affect the flow of air in the combustion Chamber CHERIE COPYRIGHT 2005 WOLF STEEL LTD ALL RIGHTS RESERVED NO PART OF THIS BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN PERMISSION FROM WOLF STEEL LTD BARRIE ONTARIO CANADA ISO 176 W415 0118 A 07 05 05 6 QUALITY FIREPLACES Troubleshooting Direct Vents Main Burner Low Flame Flowchart Check to see if the remote has power When Does the fireplace have a modulating remote power is unavailable the remote defaults to a low flame mode until it s restored Is the hi lo knob set to a high setting Turn the knob to its higher setting Check to ensure the proper supply and flow condition pressures for optimal burn See Testing Pressures Have the inlet outlet gas pressures have been tested Check the size of the orifice and ensure it meets manufacturers specification Has the main burner orifice been examined to see if itis the right size Check to make sure nothing is blocking the flow of gas through the burner and orifice which could resul
35. ed Check to ensure proper supply pressures are available for ignition See Testing Procedures Ensure the adjustment screw has not been tightened closed Adjust as necessary See Adjustments Pilot Flame Remove the tube and orifice and clean make sure no debris has compacted the inside inhibiting the flow of gas Tighten secure to prevent leaks Un kink the tube to prevent blockage or replace leaking tube Ensure the opening is not blocked or plugged Clear if necessary gas pressure been tested Has the pilot adjustment screw been checked Have the pilot light amp pilot orifice been checked for blockages Are the fittings on the pilot tube secure Has the pilot tube been checked for kinks leaks Has the primary air opening on the pilot assembly been checked for blockages COPYRIGHT 2005 WOLF STEEL LTD gg Has the inline Is the electrode wire connection secure Is there a 1 8 gap between the electrode and the pilot hood Has the electrode been examined for damage i e chipped broken Secure Replace as necessary Adjust position so there is no greater than a 1 3 gap Replace if damaged or broken ALL RIGHTS RESERVED NO PART OF THIS BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN PERMISSION FROM WOLF STEEL LTD BARRIE ONTARIO CANADA ISO 176 W415 0118 A
36. een checked for blockages COPYRIGHT 2005 WOLF STEEL LTD Has the electrode been examined for damage i e chipped broken Replace if damaged or broken ALL RIGHTS RESERVED NO PART OF THIS BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN PERMISSION FROM WOLF STEEL LTD BARRIE ONTARIO CANADA ISO 176 W415 0118 A 07 05 05 QUALITY FIREPLACES gt We 7 Troubleshooting Natural Vents Pilot Not Holding Flowchart Has the thermocouple thermopile connection been checked Has the thermocouple thermopile been tested for millivolt generation Have the pilot tube pilot orifice been checked for blockages Is the supply line size adequate for the installation Has the magnet coil of the valve been checked for function Check and tighten thermocouple thermopile to ensure proper millivolt delivery Test the thermocouple thermopile to ensure they are within specifications See Testing Millivolts Thermocouple and Testing Millivolts Thermopile Remove the tube amp orifice and clean to make sure no debris has compacted inside inhibiting the flow of gas Check the local code requirements and replace as necessary Verify that the spill switch is connected and that there is continuity on the switch Test the magnet coil to ensure it is within specification See Testing
37. ermocouple Clean tighten or replace as necessary thermopile switch remote thermostat Has the pilot flame position and size been examined Is the burner flame going ghostly and blue before extinguishing Are the electrical Cone ne See Complete Unit Shutdown Flowchart clean secure unbroken Check to ensure that the length and gauge of the wire have not exceeded their listed maximums and that the wire is not coiled at any point Test the thermopile to ensure it is within specifications See Testing Millivolts Thermopile Test the operator coil to ensure it is within specification See Testing Function Operator Coil Check the function of the spill switch See Testing Switches Spill Switch Check to ensure the unit is not spilling and it is establishing a good draft Has the wiring for the thermostat switch if applicable been checked for proper length size Has the thermopile been tested for millivolt generation Has the operator coil of the valve been checked for resistance Has the function of the spill switch been checked Does the unit have a thermostat connected Does the unit have a switch connected Has the unit been checked for proper draft Remove and replace with a millivolt switch millivolt wall thermostat millivolt switch Remove and replace with a millivolt wall thermostat COPYRIGHT 2005 WOLF STEEL LTD
38. haw Valve 57 Testing Function Magnet Coil SIT820 Nova Valve 58 Testing Function Operator Coil SIT820 Nova Valve 59 40 Adjustments PIOCFIAMO 41 Adjustments Spill Switch Robertshaw Valve 42 Adjustmetns Spill Switch SIT 820 Nova Valve 45 Adjustments Venturi Air Shutter 44 COPYRIGHT 2005 WOLF STEEL LTD ALL RIGHTS RESERVED NO PART OF THIS BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN PERMISSION FROM WOLF STEEL LTD BARRIE ONTARIO CANADA ISO 176 W415 0118 A 07 05 05 31 NAPOLEON QUALITY FIREPLACES Prodoets Testing 8 Adjustments Testing Pressures NATURAL GAS PROPANE 7 11 WATER COLUMN WATER COLUMN 5 5 oJ MANIFOLD WATER COLUMN WATER COLUMN To test inlet outlet pressure by turning screw counter clockwise 2 or 3 turns and then place gauge tubing over inlet outlet hose fitting Test inlet pressure with the main burner on to determine if gas flow is sufficient After taking pressure readings be sure to turn screws clockwise firmly to reseal DO NOT OVER TORQUE Use an appr
39. ication See Testing Function Operator Coil Does the main burner flame shrink shortly after activation Check to make sure the pressure is not dropping off on activation See Testing Pressures Remove and appearance Has the pilot flame position and size been examined Are the electrical connections thermopile switch remote thermostat clean secure unbroken Has the wiring for the thermostatswitch if applicable been checked for proper length size Has the thermopile been tested for millivolt generation Has the operator coil of the valve been checked for resistance Is the main burner flame staying the same size when turned on Does the unit have a switch connected to it Isita replace with millivolt millivolt switch switch COPYRIGHT 2005 WOLF STEEL LTD Is the burner flame going ghostly and blue before extinguishing See Complete Unit Shutdown Flowchart Does the unit have a thermostat connected to it Isita millivolt wall thermostat Remove and replace witha millivolt wall thermostat Does the unit have a remote connected to it Is it a Wolf Steel approved remote Advantage Skytech Remove and replace with a Wolf Steel approved remote Page 7 ALL RIGHTS RESERVED NO PART OF THIS BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN PERMISSION
40. in Burner Low Flame Flowchart 6 Main Burner Failure Flowchart 7 Complete 8 odour T 9 Troubleshooting Natural Vents Pilot Not Lighting Flowchart cssccscccvecsisisecassdncewsdeossavevessvcepdevestseupendcavevseyeinoedeessiorsinevnvesdeederveae 10 Pilot Not Holding Flowchart RIOT 11 Pilot Failure FIOW CAM Co ncesccosssecsesectcusxsoocetesacevatnasavisorsncaniancseacauasteenccuaeianatacateacnideasaneteestaensniiens 12 Main Burner Not Lighting Flowchart 13 Main Burner Delayed Ignition 2 2 2 20000 00000000 14 Main Burner Low Flame Flowchart 15 Main Burner Failure 16 Complete Unit 17 COCO ELC 18 Troubleshooting Vent Free Pilot Not Lighting Flowchart 19 Pilot Not Holding Flowchart 20 ncescconssassctrctovixsvosetesacevstnasacisossaaapiancseacquastesnccuaeianatacatencnideasapieestsensntions 21 Main Burner Not Lighting Flo
41. l Robertshaw Valve 37 Testing Function Magnet Coil SIT 820 Nova Valve 58 Testing Function Operator Coil SIT 820 0 000 4 1000000000 59 ae eia Endesa estre be ME IE 40 Adjustments Pilot Flame SER CORE TrEEVR ERU n FrepslagA 41 Adjustments Spill Switch Robertshaw 2 0 42 Adjustments Spill Switch SIT 820 Nova Valve eese rene nnne nne enne nennen enean 43 Adjustments Venturi Air 2 44 COPYRIGHT 2005 WOLF STEEL LTD PERMISSION FROM WOLF STEEL LTD BARRIE ONTARIO CANADA W415 0118 A 07 05 05 QUALITY FIREPLACES Award PART 1 TROUBLESHOOTING DIRECT VENTS PIIOENOCPEODEIBO I OW CIAL 1 Pilot Not Holding Flowchart sorore oes 2 PHOT Fe ANS FIO CAI AS pic 5 Main Burner Not Lighting Flowchart ussersstveesvest css Quse do ess 4 Main Burner Delayed Ignition Flowchart 5 Main Burner Low
42. llation manual and restore to manufacturers specifications as necessary Check the existing chimney for the presence of creosote which can when heated produce an odour COPYRIGHT 2005 WOLF STEEL LTD ALL RIGHTS RESERVED NO PART OF THIS BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN PERMISSION FROM WOLF STEEL LTD BARRIE ONTARIO CANADA ISO 176 W415 0118 A 07 05 05 CNAPOLEON QUALITY FIREPLACES Award PART 2 TROUBLESHOOTING NATURAL VENTS 10 lt 11 Fall re FIOW CHANG 12 Main Burner NOC 2 EUrR SAI U tx CEN RERO S 13 Main Burner Delayed Ignition Flowchart setae rasa erbe 14 Main Burner Low Flame Flowchart 15 Main Burner Failure Flowchart 25 HESS ER REF 16 1008 DUBIE SICA 17 Sere lige ella c 18 COPYRIGHT 2005 WOLF STEEL LTD ALL RIGHTS RESERVED NO PART OF THIS BO
43. nob set to a high setting Turn the knob to its higher setting Check to ensure the proper supply and flow condition pressures for optimal burn See Testing Pressures Have the inlet outlet gas pressures have been tested Check the size of the orifice and ensure it meets manufacturers specification Has the main burner orifice been examined to see if itis the right size Check to make sure nothing is blocking the flow of gas through the burner and orifice which could result in low flame Clean as necessary Has the main burner and orifice been checked for blockages Check the venturi setting and adjust as necessary to improve the flame appearance See Adjustments Venturi Has the venturi air snutter been checked adjusted Remove the tube to make sure no debris has Has the manifold tube been checked for blockages compacted inside inhibiting the flow of gas Clean as necessary COPYRIGHT 2005 WOLF STEEL LTD ALL RIGHTS RESERVED NO PART OF THIS BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN PERMISSION FROM WOLF STEEL LTD BARRIE ONTARIO CANADA ISO 176 W415 0118 A 07 05 05 Troubleshooting Natural Vents QUALITY FIREPLACES Main Burner Failure Flowchart Check to make sure the pilot flame is adequately covering the thermopile th
44. opriate screwdriver with 150 x 030 blade COPYRIGHT 2005 WOLF STEEL LTD ALL RIGHTS RESERVED NO PART OF THIS BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN PERMISSION FROM WOLF STEEL LTD BARRIE ONTARIO CANADA ISO 176 W415 0118 A 07 05 05 52 QUALITY FIREPLACES Award Testing 8 Adjustments Testing Gasket Vi Take a 1 x 6 piece of paper and place it in between the main body of the fireplace and the door Close the door and fasten it as per the method specified in the manual Attempt to pull the paper out from between the door and body of the fireplace the paper will not be removed without tearing the gasket is sealing well If the paper pulls out easily ex amine the door gasket and door latch assembly for any potential issues Perform this test in varying positions around the doorframe 2 Examine the opening of the firebox Around its perimeter you should see a distinct colour difference made by the pressure of the gasket around the opening The colour differ ence should not penetrate past the perimeter of the gasket Testing amp Adjustments Testing Switches Spill Switch Disconnect all wires Set a digital multimeter to the Ohms setting for measuring resistance Touch the black lead of the multimeter to one of the spade connectors of the spill switch and the red lead to the other connecto
45. place which is required for proper operation The following two diagrams il lustrate how to bypass the spill switch on a commonly used Robertshaw system COPYRIGHT 2005 WOLF STEEL LTD ALL RIGHTS RESERVED NO PART OF THIS BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN PERMISSION FROM WOLF STEEL LTD BARRIE ONTARIO CANADA ISO 176 W415 0118 A 07 05 05 45 QUALITY FIREPLACES Testing 8 Adjustments Adjustments Spill Switch Wall switch or thermostat Switches Connected When troubleshooting natural draft appliances which make use of a spill switch and vent safety switch it is sometimes neces sary to bypass them it in order to test their function and that of the other ignition components It is illegal to keep these switches bypassed These switches are a safety feature of the fireplace which are required for proper operation The following two diagrams il lustrate how to bypass the spill switch and vent safety switch on a commonly used SIT system Note When B venting a stove Switches Disconnected use the high limit spill switch included in the GS 150KT An addional connection to a termi nal block must be made before connecting to the valve Please review the respective installation manual of the stove for more information CUL I NIINI ZUUJ VVULI 2ILLLLIL ALL RIGHTS RESER
46. r The reading should be less than 1 Ohm or Open Circuit If the reading is 1 Ohm or higher replace the switch If no multimeter is available please refer to Adjustments Spill Switch Robertshaw SIT Testing amp Adjustments Testing Switches T Stat Toggle When encountering difficulty with a switch in order to isolate whether it is the switch itself or the wiring to the switch you must perform the following test Ensure the wire leads from the switch are connected to terminals 1 3 top and bottom of the valve Disconnect the wire leads from the switch itself and connect them to each other Turn the gas valve to the on position If the burner activates this proves the wiring is not the issue COPYRIGHT 2005 WOLF STEEL LTD ALL RIGHTS RESERVED NO PART OF THIS BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN PERMISSION FROM WOLF STEEL LTD BARRIE ONTARIO CANADA ISO 176 W415 0118 A 07 05 05 55 CCNAPOLEON QUALITY FIREPLACES Award Testing 8 Adjustments Testing Millivolts Thermocouple OPEN CIRCUIT 20 50 mv CLOSED CIRCUIT 10 15 mv CLOSED CIRCUIT OPEN CIRCUIT COPYRIGHT 2005 WOLF STEEL LTD ALL RIGHTS RESERVED NO PART OF THIS BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN PERMISSION FROM WOLF STEEL L
47. rature rises above 150F Check the temperature at the receiver Make sure the temperature is below 140F when the fireplace is turned on Relocate receiver as necessary Receiver Turns on Unexpectedly Check to ensure that the transmitter is off Change code switch setting on the transmitter Nearby radio transmissions may interfere with proper operation Place receiver slide switch in the off position when not in use On DC battery operated receiver only COPYRIGHT 2005 WOLF STEEL LTD ALL RIGHTS RESERVED NO PART OF THIS BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN PERMISSION FROM WOLF STEEL LTD BARRIE ONTARIO CANADA ISO 176 W415 0118 A 07 05 05 QUALITY FIREPLACES Award PART 5 TESTING 8 ADJUSTMENTS Tocno PEOSSUIFES eee ee 21 32 Testing Switches avanti celis tp tav ES 52 Testing SWIEChes T S taU TOS ceto 52 Testing Millivolts Thermocouple Robertshaw Valve 55 Testing Millivolts Thermocouple SIT 820 Nova Valve 54 Testing Millivolts 55 Testing Function Magnet Coil Robertshaw Valve 56 Testing Function Operator Coil Roberts
48. requirements and replace as necessary Is the supply line size adequate for the installation COPYRIGHT 2005 WOLF STEEL LTD ALL RIGHTS RESERVED NO PART OF THIS BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN PERMISSION FROM WOLF STEEL LTD BARRIE ONTARIO CANADA ISO 176 W415 0118 A 07 05 05 5 QUALITY FIREPLACES Troubleshooting Direct Vents Pilot Failure Flowchart Check to make sure the pilot is large enough and in the proper position to properly heat the thermocouple See Testing Pilot Flame Is the pilot flame pattern position and size correct Is the pilot flame shrinking when the burner is Check to make sure the pressure is not dropping turned on off on activation See Testing Pressures Test the thermocouple to ensure it is within specifications See Testing Millivolts Thermocouple Has the thermocouple been tested for millivolt generation Test the magnet coil to ensure it is within specification See Testing Function Magnet Coil Has the function of the magnet coil been checked See Complete Unit Shutdown Flowchart Out of place logs can alter the flow of air within iti the combustion chamber causing erratic pilot COPYRIGHT 2005 WOLF STEEL LTD ALL RIGHTS RESERVED NO PART OF THIS BOOK MAY BE REPRODUCED OR TRANSMI
49. t in low flame Clean as necessary Has the main burner and orifice been checked for blockages Check the venturi setting and adjust as necessary to improve the flame appearance See Adjustments Venturi Has the venturi air shutter been checked adjusted Has the manifold tube been checked for Remove the tube to make sure no debris has blockages compacted inside inhibiting the flow of gas Clean as necessary COPYRIGHT 2005 WOLF STEEL LTD ALL RIGHTS RESERVED NO PART OF THIS BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN ISO 176 PERMISSION FROM WOLF STEEL LTD BARRIE ONTARIO CANADA W415 0118 A 07 05 05 P T d QUALITY FIREPLACES P Troubleshooting Direct Vents Main Burner Failure Flowchart Is the burner flame spontaneously going out without any change in flame El 8 Check to make sure the pilot flame is adequately covering the thermopile thermocouple See Testing Pilot Flame Clean tighten or replace as necessary Check to ensure that the length and gauge of the wire have not exceeded their listed maximums and that the wire is not coiled at any point Test the thermopile to ensure it is within specifications See Testing Millivolts Thermopile Test the operator coil to ensure it is within specif
50. t the pilot from lighting See Testing pressures COPYRIGHT 2005 WOLF STEEL LTD ALL RIGHTS RESERVED NO PART OF THIS BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN PERMISSION FROM WOLF STEEL LTD BARRIE ONTARIO CANADA ISO 176 W415 0118 A 07 05 05 QUALITY FIREPLACES Page 21 Award Troubleshooting Vent Free Pilot Failure Flowchart Is the pilot flame pattern position and size correct Is the pilot flame shrinking when the burner is turned on Has the thermocouple been tested for millivolt generation Has the function of the magnet coil been checked Has the ODS been examined for dirt debris in it s primary air opening Has the unit been installed in room which meets its minimum unconfined space requirement Are the logs properly positioned Check to make sure the pilot is large enough and in the proper position to properly heat the thermocouple See Testing Pilot Flame Check to make sure the pressure is not dropping off on activation See Testing Pressures Test the thermocouple to ensure it is within specifications See Testing Millivolts Thermocouple Test the magnet coil to ensure it is within specification See Testing Function Magnet Coil Too much pressure can push the pilot out past the thermopile resulting in lower millivolts Too low pressure can
51. vent blockage or replace leaking tube Ensure the opening is not blocked or plugged Clear if necessary Have the pilot light amp pilot orifice been checked for blockages Are the fittings on the pilot tube secure Has the pilot tube been checked for kinks leaks Has the primary air opening on the pilot assembly been checked for blockages COPYRIGHT 2005 WOLF STEEL LTD Has the electrode been examined for damage i e chipped broken Replace if damaged or broken ALL RIGHTS RESERVED NO PART OF THIS BOOK MAY BE REPRODUCED OR TRANSMITTED IN ANY FORM OR BY ANY MEANS GRAPHIC ELECTRONIC OR MECHANICAL WITHOUT THE PRIOR WRITTEN PERMISSION FROM WOLF STEEL LTD BARRIE ONTARIO CANADA ISO 176 W415 0118 A 07 05 05 2 QUALITY FIREPLACES Troubleshooting Direct Vents Pilot Not Holding Flowchart Tighten thermocouple to ensure proper millivolt delivery Has the thermocouple connection been checked Clean any buildup off of the tip of the thermocouple to maximize it s exposure to the flame Test the thermocouple to ensure it is within specifications See Testing Millivolts Thermocouple Has the thermocouple been tested for millivolt generation Test the magnet to ensure it is within Has the magnet coil of the valve been checked for specification See Testing Function Magnet function Coil Check the local code
52. wchart 2 40400000 000000000 00 100000000 ese tre snn steer nan 22 Main Burner Delayed Ignition Flowchart 23 Main Burner Low Flame Flowchart 24 Complete Unit SUI GO cM T 25 GO OV Ci accesses ocho 26 Troubleshooting Other Issues g NR 27 28 Nu 29 225 50 Testing 8 Adjustments Testing Pi Ss SUE OS 31 TS SEW RR mm 52 Testing Switches 52 Testing Switches T stat TOggle ES 32 Testing Millivolts Thermocouple Robertshaw Valve 33 Testing Millivolts Thermocouple SIT 820 Nova Valve 34 Testing Millivolts Thermopile ooo eee 55 Testing Function Magnet Robertshaw Valve 56 Testing Function Operator Coi
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