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Green Cover OREGON.p65 - Department of Environmental Quality

1. OPTIONAL EXTENSION RISER i 3 6 i 1s 24 Y L EN s VARIABLE PER REQUIREMENTS LIFTING HANDLE AERATOR BRACKET MOUNTING GROOVE i i i AIR INTAKE SCREENS AERATOR MOUNTING RISER 3 1 64 1 72 1 62 30 UNDERGROUND POWER CABLE SINGULAIR Al ROUTE DIRECTLY TO EDGE OF TANK DO NOT ALLOW CABLE TO CROSS INSPECTION COVER ON TANK TOP SEE NOTE 1 Ts 14 c HH ir TI TTE NS 2 T SSS PS m S j i TN lt gt QY AEROBIC DIGESTION TANK 12 42 SINGULAIR MODEL 206C AERATOR FOAM RESTRICTOR DESIGN FLOW LINE DESIGN FLOW LINE Y Y i STAINLESS STEEL ASPIRATOR SHAFT i Ue COUNTERCLOCKWISE ROTATION AS VIEWED FROM THE TOP 42 o REINFORCED NYLON ASPIRATOR TIP ee O GENERAL NOTES 1 UNDERGROUND POWER SUPPLY MUST BE WIRED INTO AN APPROVED SERVICE PRO CONTROL CENTER PART NUMBER 2 SERVICE PRO CONTROL CENTER MUST BE WIRED INTO A SEPARATE 15 AMP CIRCUIT BREAKER AT MAIN ELECTRICAL U S norweco SERVICE PANEL IN THE FACILITY EGRE PATENTS SINGULAIR GREEN 3 AERATOR AND AERATOR CONTROL CENTER MUST BE PROPERLY GROUNDED PENDING MODEL 206C AERATOR JMM MOUNTING AND 4 THE LOCAL LICE
2. BIO KINETIC SYSTEM The Bio Kinetic system provides non mechanical flow equalization through all plant processes The Bio Kinetic system contains 3 separate filtration zones 8 independent settling zones All components are manufactured from plastic or rubber The Bio Kinetic system is equipped with fill and drain valves which facilitate service to the filter Your local dealer has the necessary training tools and equipment for removal and cleaning If your Bio Kinetic system is in need of service contact your local Singulair Green dealer During each semi annual service inspection your local dealer will remove and clean the Bio Kinetic system or replace it with a unit from their service stock NON MECHANICAL FLOW EQUALIZATION The patented design of the Bio Kinetic system provides non mechanical flow equalization for the Singulair Green wastewater treatment plant Equalization reduces incoming hydraulic surges e g typical shower of 10 minutes duration bathtub discharge of 5 minutes duration clothes washer discharge of 2 minutes duration and dishwasher discharge of 2 minutes duration throughout the system The flow equalization provided by the Bio Kinetic system causes wastewater to be held upstream of the final outlet during hydraulic surges which preserves treatment integrity and enhances system operation The actual rate of equalization varies and depends upon specific loading patterns and the duration of each flow surge At
3. 12 Ifthe Singulair tank is pumped during system service the pressure sensitive fill valve will fill the Bio Kinetic system automatically as the tank refills NOTE Itis important that the clarification chamber side walls be cleaned only after the aerator has been serviced and reinstalled The aerator must be operating so that settled sludge will be fully returned to the aeration chamber by the hydraulic currents flowing through the Bio Static BOTTOM SNAP RING WALL OF BIO KINETIC SYSTEM VALVE RETAINER INSIDE OF BIO KINETIC SYSTEM OUTSIDE OF BIO KINETIC SYSTEM FILL VALVE FILL VALVE sludge return 13 Visually check each Bio Static sludge return to insure that it is securely engaged in the aeration clarification chamber wall 14 If necessary use water to wash away any sludge from the inside of the system mounting casting grade riser cover and surrounding grass or landscaping 15 Note the liquid level in the clarification chamber If the liquid level is above the flow line of the outlet coupling consult the troubleshooting guide to determine if there is a problem with drainage Improper drainage will lead to flooding of the Singulair Bio Kinetic wastewater treatment system and must be reported to the owner Examine the inside of the access riser for evidence of surface water entry 16 Examine the condition of the Singulair tank outlet coupling and cast in receiving flange Any debris that has accumulated in
4. Name Title Signature Date SINGULAIR SYSTEM CUSTOMER Name Title Signature Date MANUFACTURED BY NORWECO INC norwecQ NORWALK OHIO U S A 44857 www norweco com MMVI NORWECO INC NORWALK OHIO U S A p ae i P a a x ll SINGULAIR GREEN Engineering the future of water and wastewater treatment We ve been providing progress through servi 06 The Singulair Green aerobic wastewater treatment system durable watertight polyethylene tank Easily installed at even the most difficult jobsite with just a backhoe the integral support ribs insure the structural integrity of the Singulair Green tank while the four step Singulair treatment process flawlessly transforms domestic wastewater into clean odorless effluent in less than 24 hours Providing a treatment solution for any property not connected to centralized sewers Singulair Green is the most advanced and versatile treatment system on the market solutions Norweco distributors dealers installers and service providers are located throughout North America and much of the rest of the world Research product development manufacturing marketing and sales support are conducted inside our offices and factory in Norwalk Ohio USA Everyone at Norweco is committed to shaping the future of our industry engineering the future of water and wastewater treatment Specify Singulair Green Your local Norweco distribu
5. lifting until the majority of the water has drained out of the system Remove the Bio Kinetic system from the mounting casting Set the Bio Kinetic system on the upside down lid of the service container Record the color and condition of the Bio Kinetic system on the Service Inspection Card and on the Supplementary Service section of the Owner s Manual CLARIFICATION AND BIO KINETIC SERVICE Page 2 of 6 OUTLET SEALING TOOL OUTLET COUPLING NOTE BIO KINETIC SYSTEM NOT SHOWN FOR DRAWING CLARITY USING THE OUTLET SEALING TOOL Make appropriate notations on the condition of the clarification chamber Also note the liquid level on the filler media The peak flow filter media should be clean in appearance if the hydraulic loading has never been great enough to cause the liquid level in the clarification chamber to rise above the design flow filter media If a temporary hydraulic surge has occurred a dark line will be visible on the peak flow filter media Note the system water level on the Service Inspection Card Unscrew the discharge flange assembly and remove both pieces It may be necessary to hold the inside threaded flange to unscrew the two pieces After both I UNIVERSAL ENGAGE LONG HANDLE EN TOOL OF UNIVERSAL TOOL IN UPPER RIB LOCKING ANA SYSTEM AUTOMATICALLY DRAINS 10 pieces of the discharge flange are removed place the internal components back into the Bio Kinetic system Place the
6. main service panel to see that the circuit breaker for each Singulair system is turned on Make sure the panel is turned on and the power indicator light is on If there are any alarm lights activated refer to the Service Pro quick start guide for further diagnostic instructions See that your company s identification label is affixed to the Service Pro control center and is legible Replace the label if necessary Make sure that the aerator model number and serial number tag is attached to the control center or has been stored by the owner in a secure location If ithas been misplaced provide a new one and fill in the appropriate information 5 See that the Owner s Manual has been stored by the owner in a secure location If it has been misplaced supply the owner with a new one 6 Inspect the wiring from the control center to the aerator as far as itis visible and notify the owner if you see any damaged areas 7 Asyouleave make sure the Service Pro control center is turned on and there are no active alarms Secure the Service Pro control center with a new tamper evident seal 8 Make appropriate notations on the condition of the control center on the Service Inspection Record Card MANUFACTURED BY norweco NORWECO INC NORWALK OHIO U S A 44857 WWW norweco com MMX NORWECO INC NORWALK OHIO U S A norwecoO SERVICE PRO CONTROL CENTER WITH MCD TECHNOLOGY INTEGRATED SYSTEM AND CONTROL CENT
7. Bio Kinetic system into the service container The outlet of the Bio Kinetic system must align with the flat panel in the container Thread the discharge flange assembly together and place it on the flow deck Now put the service container cover in place Reinstall the Singulair aerator as outlined in the Aerator Installation instructions The aerator must be in operation while the remaining clarification chamber service is performed BOTTOM WALL OF BIO KINETIC SYSTEM INSIDE OF BIO KINETIC SYSTEM AAL 00707 OUTSIDE OF BIO KINETIC SYSTEM 11 DRAIN VALVE VALVE OPENS AT 1 HEAD DRAIN VALVE Check the surface of the clarification chamber for grease or biologically untreatable material A significant accumulation of these materials indicates the pretreatment chamber should be evaluated to determine if pumping is required With the aerator running use the hopper scraping tool to gently scrape all areas of the clarification chamber hopper side walls Scrape all the way down to the bottom of the chamber below the discharge of the Bio Static sludge return Then scrape the small flat area at the bottom of the hopper pushing toward the aeration chamber as far as possible MANUFACTURED BY norweco NORWECO INC NORWALK OHIO U S A 44857 WWW norweco com MMX NORWECO INC NORWALK OHIO U S A SINGULAIR BIO KINETIC WASTEWATER TREATMENT SYSTEM CLARIFICATION AND BIO KINETIC SERVICE Page 3 of 6
8. at the installation site Replacement of properly functioning media will not improve operational performance and is not recommended The filter media replacement kit contains the following items to be used during replacement One cylindrical filter media section made up of design and peak flow media lock stitched together with bonded nylon thread for maximum strength and durability Two retainer straps one inserted into each stitched hem located at both ends of the filter media cylinder One separate retainer strap to place around the outside of the center stitched seam connecting the peak flow and design flow media The following equipment is required from the Bio Kinetic system Tool Kaddy LI rubber gloves Lil safety face shield or goggles L retainer strap tool No adhesive is necessary to attach the media to the Bio Kinetic system when utilizing the replacement kit Media replacement when performed as outlined in these instructions will bring the unit up to new system standards For instructions regarding removal and reinstallation of the Bio Kinetic system from the Singulair tank refer to the instructions contained in the Clarification Chamber and Bio Kinetic Service section of the Singulair Service Manual Remove the Bio Kinetic system from the service container Rinse the container and lid Rotate the four locking lugs to the outboard position on the Bio Kinetic system Remove the gasketed discharge flange assembly from the
9. computer screen will display the desired information Data fields are the primary building blocks of the Service Pro website A data field is an area within the site where information can be entered and saved The computer keyboard is used to enter the data into the fields Many fields in the Service Pro website have pre selected lists of options to choose from called drop down lists identified by the arrow symbol beside the field Drop down lists can be accessed by clicking the arrow In order to select an item from the drop down list position the cursor over the desired response and click the left mouse button SERVICE PRO SITE MAP C Suspend Restore Archive Stop and reactivate remote monitoring to a system or archive an account that is no longer needed D List Accounts Search and sort subscribers by one of the account categories listed below The website is broken down into five sections to manage the data These five sections are as follows DLAGEDUHE LJ Monitored Accounts Accounts that are connected This area is where specific account information is entered to a telephone line for remote monitoring and accessed The subsections of this area are I Suspended Accounts Accounts that are A Add New Subscriber Add new subscriber to the temporarily inactive monitoring system by entering the subscriber s Q Records Only Active Accounts Accounts that location Singulair system accessories permit and service cont
10. customer This Singulair three year limited warranty does not include any portion of the customer s wiring plumbing drainage disposal system or tankage not manufactured by Norweco nor does it include freight charges round trip required to return the warranted component for factory replacement Norweco shall not be responsible for damages of any kind or character resulting from or caused directly or indirectly by any defective component inaccuracy weakness failure or delay The warranty shall not apply to any missing components or to any items which have been disassembled repaired altered or tampered with prior to their return to the factory Therefore if a Singulair component part fails to meet Norweco s manufacturing standards or product representations stated herein do not use or dismantle it contact the local licensed Singulair distributor licensed service center or authorized dealer The distributor service center or dealer will arrange to have the component part returned to Norweco Norwecos liability is limited solely to the replacement of the defective component part Norweco shall not be liable for any labor involved during the removal or replacement of equipment nor for charges for equipment freight transportation inspection or handling of any component part In no case will Norweco be liable for loss incurred because of interruption of service or for consequential damages contingent liabilities or other similar expenses Th
11. deck plates You may find it helpful to hold the baffle shroud between your feet when lifting up on the flow deck NOTE The through bolts will be removed from the shroud and deck plates when the flow deck is lifted off the baffle BIO KINETIC SYSTEM CLEANING AND DISASSEMBLY INSTRUCTIONS Cont LARGE V NOTCHES wall shroud Do not remove the through bolts from the flow distribution deck Rinse the flow distribution deck thoroughly inside and out Inspect the weir and final discharge zone to be sure they are completely clean Lift up the baffle wall shroud to remove it from the deck plates Rinse the inside and outside of the shroud and set it aside Take the cleaned round bottom deck plate and set it on the floor with the engraved name facing down Remove the top deck plate from the remaining stack and wash off both sides When cleaned set it on top of the cleaned round bottom deck plate Repeat this procedure with each deck plate until all plates are cleaned and reassembled into a single stack Each deck plate is molded with four circular depressions in the bottom side of the plate and four round stand off posts in the top side of the plate When restacking the clean deck plates make sure the four depressions on the bottom engage the top of the four posts below All LIFT UP ON FLOW DECK TO SEPARATE FROM SHROUD AND DECK PLATES FLOW DECK SHROUD a DO NOT REMOVE THROUGH BOLTS FROM FLOW DECK REMOVE FLOW DECK FROM
12. full water pressure Remove the shaft from the cleaning hose and inspect the bore to see that it is clean Push the stainless steel brush with extension handle through the stainless steel intermediate shaft and hollow motor shaft to dislodge any residue that may have accumulated NOTE Do not flush the motor shaft with water Remove any debris from the air intake openings Thoroughly clean both the bottom and the top surfaces of the foam restrictor Reinstall the aspirator shaft into the intermediate shaft Match the permanent alignment marks on the aspirator and intermediate shafts to maintain the original factory balance Tighten the set screws with a tee handle allen wrench finger tight only Too much pressure may dish the side of the aspirator shaft and compromise the straightness tolerance Visually check the aeration chamber surface for the presence of grease or oil An accumulation of these materials indicates the pretreatment chamber should be evaluated Refer to Singulair Tank Pumping instructions for details Check the aeration chamber for the presence of non biodegradable materials paper mop fibers hair grease or oil Asignificant accumulation of these materials in the aeration chamber indicates the pretreatment chamber should be evaluated Refer to Singulair Tank Pumping instructions for details Inspect the underground power cable in the aerator mounting casting for breaks or scars in the insulation Examine the inside of
13. on the inside as well as the outside surface of each port FILTER MEDIA REPLACEMENT KIT INSTRUCTIONS Cont 5 Remove the locking lugs bolts nuts and washers from the top flange of the Bio Kinetic system Turn the contact chamber over with the top flange resting on a clean even surface Starting with the peak flow filter end slide the replacement filter media cylinder onto the contact chamber The filter media cylinder will fit tightly against the baffles of the perimeter settling zone Some effort will be required to slide the media over the contact chamber Rubber gloves will provide the friction necessary for proper media installation Be careful not to damage the filter media or retainer straps The stitched hem at each end of the filter media cylinder has a retainer strap with plastic buckle Install the filter media so that the retainer strap buckle is seated on the corner of the outlet boss of the contact chamber This position is on the corner closest to one of the locking lugs on either side of the viewing port BUCKLE BUCKLE CORNER VIEWING ALIGN BUCKLES WITH CORNER Engage the peak flow retainer strap into the horizontal groove closest to the top flange of the contact chamber Once in position tighten the strap with the retainer strap tool The strap should be tightened enough to permanently locate the filter media in
14. position Make sure the buckle remains on the corner of the outlet boss Do not over tighten the strap Over tightening could warp the contact chamber Once the strap is secured cut off the excess strapping material with the retainer strap tool Attach the retainer strap tool to the strap at the bottom of the design flow media Tighten the strap until all wrinkles have been removed from the filter and the media cylinder is taut and firmly drawn against the baffles of the contact chamber Do not over tighten the media Cut off the excess strapping material with the strap tool 10 11 12 10077070 C aAA ANNO A os 0000000 A LLLLLZ BS SS N 1777777 annann a Tt CUT OFF TRIM MEDIA TRIM MEDIA FROM OUTLET WITH KNIFE Place the third separate retainer strap over the seam that joins the design flow and peak flow media Make sure this strap is properly engaged in the locating grooves molded into the baffles of the contact chamber Place the buckle on the edge of the outlet boss in alignment with
15. selector switch in each Singulair control center Failure to do so could result in personal injury or equipment damage 1 Remove the vented concrete aeration chamber access cover and set aside 2 Unplug the aerator and secure the closure cap in position to protect the electrical connector 3 Lift the aerator straight up out of the access opening and lay it flat on the vented cover DO NOT bump the aspirator shaft or rest the aerator on the aspirator shaft 4 Perform a settleable solids test using a graduated cone or other clear container For this test make sure the aerator has been running for at least 10 minutes Collect an aeration chamber sample immediately after turning off and removing the aerator SETTLED Refer to the Settleable Solids SOLIDS Test section of these instructions for additional details SUPERNATANT WITH PINFLOC GOOD SETTLING 5 Loosen the two set screws on the bottom of the intermediate shaft and remove the aspirator shaft 6 Clean any debris from the aspirator shaft and flush the inside of the shaft with a hose 7 Visually check the aeration chamber surface for the presence of grease or oil An accumulation of these materials indicates the pretreatment chamber should be evaluated 8 Check the aeration chamber contents for the presence of non biodegradable materials paper mop fibers hair grease or oil A significant accumulation of these materials in the aeration chamber i
16. should never be buried deeper than 34 2 below grade If deep burial is required first fill the tank with 12 of clean ballast water Next backfill the entire tank with gravel up to the base of the risers Once gravel is in place fill the tank with clean water to the design flow line Finally backfill to grade with native soil SPECIAL ANTI FLOTATION SYSTEM If high ground water is a concern use anti flotation measures to secure the Singulair Green tank Failure to follow the anti flotation recommendations provided in this document may result in damage to the Singulair Green tank or shifting in the excavation and may void all or part of the limited warranty After the amount of additional hold down weight is determined it is recommended that a pair of concrete beams of appropriate size be placed at the base of the excavation Alternately plastic anti flotation beams are available from Norweco Plastic anti flotation beams must be filled with concrete prior to installation Beams must not be placed directly under the perimeter of the Singulair Green tank The weight of the soil over the beams significantly contributes to the tank hold down forces Placing beams under the tank will limit the amount of soil anchoring the beams into the excavation and should never be done ANTI FLOTATION HOLD DOWN Secure the anti flotation beams to the Singulair Green tank with properly rated hold down straps that attach to the lifting lugs located at
17. system service cover is a red tag listing the Singulair system model number classification and daily treatment capacity This service cover and tag must remain with the installation and be reinstalled after exchanging the Bio Kinetic system To prevent loss of liquid from the Singulair system during service use the Bio Kinetic System Outlet Sealing tool Thoroughly lubricate both sides of the tool below the tabs to the rounded end with Bio Kinetic lubricant With the tabs facing toward the Bio Kinetic system insert the tool in between the Bio Kinetic outlet flange and the cast in place receiving flange of the tank Completely insert the tool to the bottom of the outlet coupling Using the disassembly tool remove the internal components from the Bio Kinetic system The internal components should be set aside while the remainder of the Bio Kinetic system is removed The Bio Kinetic system is equipped with a drain valve and a fill valve to allow for easy removal and reinstallation during service The locking lugs must be disengaged to allow for removal Using the locking lug tool rotate each of the four round black locking lugs clockwise from beneath the access riser Insert the universal tool lifting handle into the upper lip of the Bio Kinetic system outer chamber bucket While standing over the riser begin lifting the system from the tank The self drain valve will automatically open as the system is lifted out of the riser Continue
18. that the Singulair aerator is set to operate ona time cycle and should not be turned off even during extended periods of non use Explain also that the Singulair control center contains no user serviceable parts and that the cover is secured with a tamper evident seal both for owner protection and protection of component parts Review the operation of the red warning light and audible alarm on the Service Pro control center with the owner Inform the owner that the control center should be checked daily to insure proper system operation Explain that if the light glows and the alarm sounds it could be due to temporary high water or electrical power fluctuation and that the reset button should be pushed to see if normal operation is resumed before requesting special service norwecO SINGULAIR BIO KINETIC WASTEWATER TREATMENT SYSTEM CLEANING AND DISASSEMBLY INSTRUCTIONS FOR THE BIO KINETIC SYSTEM EQUIPMENT REQUIRED FROM THE BIO KINETIC SYSTEM TOOL KADDY water hose and spray nozzle Bio Kinetic system universal tool rubber gloves safety face shield or goggles ratchet drive and 16 socket UD DDD A fresh water supply and sewer drain are required for cleaning the Bio Kinetic system 1 Remove the Bio Kinetic system from the service container Rinse the container and lid Rotate the four locking lugs to the outboard position on the Bio Kinetic system Remove the gasketed discharge flange assembly from the flow deck
19. the Singulair system This troubleshooting guide is designed to enable you to isolate the cause of system problems that may be encountered from time to time Whenever a potential problem is encountered you should take immediate steps to eliminate the cause Please note that all areas of installation including those normally the responsibility of the contractor excavator electrician and owner are covered You will find that many problems can be traced to causes other than the system or its components Your help and suggestions in solving these for the owner will save unnecessary expense and will insure maximum system performance PLEASE NOTE This troubleshooting guide provides efficient and correct solutions to most wastewater treatment problems when used in conjunction with established inspection procedures performed by a factory trained service technician Before responding to a customer service call check to see that 4 A member of your service staff factory trained and certified by Norweco is dispatched to answer the call J Installation and service records for the particular system are up to date and have been reviewed J The service technician has a copy of the Singulair Service Manual J The service vehicle has loaner aerators exchange aerators Bio Kinetic Service Cart exchange Bio Kinetic systems and a fully stocked Tool Kaddy with replacement parts J Clear and concise directions to the installation including tank and
20. the TNT Service Pro Quick Start Guide for an overview of the control center functionality 5 Administration This area is used to administer the various levels of the user groups The subsections in this area are A Distributor Edit and view distributor s contact information and Service Pro alarm notification method L Edit Distributor L View Distributor Q List System Status B Service Provider Enter edit and view service provider s contact information and Service Pro alarm notification method L Add New Service Provider L Edit Service Provider L View Service Provider L List Service Providers Q List System Status C User Internet Access Enter edit and view service provider and subscriber login name and passwords L Service Provider Password L Subscriber Password HORIZONTAL HEADER The horizontal header is located below the Service Pro logo at the top of every page The header provides hyperlinks for the most frequently used features of the Service Pro website Click the left mouse button while the cursor is over the displayed hyperlink The desired information will automatically be launched for the user The hyperlinks in the horizontal header are A Search Directs the user to the Search Accounts page Provides user easy access to search and sort subscriber accounts B Service Due Directs the user to a list of subscriber MANUFACTURED BY norwecO NORWECO INC NORWALK OHIO U S A 44857 www norweco
21. the aerator has been disassembled by unauthorized persons or tampered with in any way it will be remanufactured on a time and materials basis rather than at a fixed exchange cost Norweco cannot guarantee that the current exchange program will always be available however that is our goal and we are happy to offer it at this time Singulair installations are also protected with an initial two year service program included in the cost of the system A series of service and adjustment inspections by our local factory trained personnel are prescheduled for the first two years of operation and included in the purchase price Progress through service since 1906 sums it up nicely A quality product serviced by a local expert has earned Norweco a reputation for excellence norvveco 220 Republic Street Norwalk OH 44857 1156 Telephone 419 668 4471 Fax 419 663 5440 MMX NORWECO SINGULAIR THREE YEAR LIMITED WARRANTY Norweco Inc warrants every new aerator control center Bio Kinetic system Singulair Green tank and any other Singulair component manufactured by Norweco to be free from defects in material and workmanship under normal use and service for a period of three years from the date of installation as provided herein Norweco will repair or replace the warranted component which in the sole judgement of Norweco shows evidence of manufacturing defect provided that the defective component is returned to the factory freight p
22. the bottom of the discharge tee the chamber should be pumped Review the Operational Requirements section of the Owner s Manual with the owner If lint grease scouring pads diapers sanitary napkins cotton balls cotton swabs cleaning rags dental floss strings cigarette filters rubber or plastic products paints thinning agents or other harsh chemicals are discovered in the system the owner should be cautioned regarding proper use of the system WHAT TO PUMP When pumping is required normally it is necessary to pump only the pretreatment chamber if the Singulair system has been serviced at regular 6 month intervals If service has been interrupted for an extended period of time or if mud or toxic material is present it may be necessary to pump out the entire system When pumping itis not necessary to wash down the compartments unless significant quantities of grease hair fibers mud toxic substances or biologically untreatable materials are present The following chart provides volumetric capacities within each Singulair system SYSTEM CAPACITY Singulair Pretreatment Total Model Chamber System 500 GPD 450 Gallons 1300 Gallons HOW TO PUMP THE SINGULAIR SYSTEM A complete Singulair system pumping procedure is listed below Prior to tank pumping contact the Norweco distributor to obtain complete information on equipment removal and reinstallation 1 If any portion of the Singulair system requires pumpin
23. the grooves of the receiving flange or the inside of the tank outlet coupling must be removed Wipe the face of the receiving flange and the internal surface of the grooves clean Using the swab tool apply a liberal amount of Bio Kinetic lubricant to the entire face of the receiving flange and the inside of USE SWAB TOOL TO APPLY LUBRICANT ON THE INTERIOR OF THE RECEIVING FLANGE SWAB TOOL the grooves Apply the lubricant evenly until all interior surfaces of the receiving flange and grooves are thoroughly coated CAUTION Bio Kinetic lubricant has been specially formulated Use of other lubricants especially petroleum based lubricants can cause degradation of the rubber components and will void the warranty 17 Remove the discharge flange assembly and internal components from the exchange Bio Kinetic system Lubricate the grommet in the outlet opening From the inside of the contact chamber insert the male threaded flange through the grommet Reinstall the gasketed discharge flange on the Bio Kinetic system by turning it clockwise until tight Reinstall the flow deck and internal components Apply lubricant to the exterior surfaces of the gasketed discharge flange 18 Remove the internal components from the replacement Bio Kinetic system and set aside Use the universal tool to lower the exchange Bio Kinetic system outer chamber into the mounting casting Carefully insert the tip of the drain valve actuating tool through
24. the top of each of the three chambers The weight of the beams plus the weight of the soil over the HOLD DOWN REQUIREMENTS beams must be greater than the required hold down weight shown in the table below E EE COMPLETING THE INSTALLATION r 35619 Once backfilling has been completed and the tank has been filled with clean water the access openings must be secured Install a sealed access cover on the pretreatment and clarification chamber risers Install a vented cover on the aeration chamber riser Secure all access risers with the fasteners that have been provided Installation of the control center and underground electrical cable are normally completed before leaving the site Refer to ELECTRICAL WIRING AND CONTROL CENTER INSTALLATION instructions for details norwecO DISTRIBUTED LOCALLY BY Engineering the future of water and wastewater treatment 220 REPUBLIC STREET NORWALK OHIO USA 44857 1156 TELEPHONE 419 668 4471 FAX 419 663 5440 www norweco com Norweco Norweco com Singulair Modulair Travalair Singulair Green Lift Rail Microsonic Bio Dynamic Bio Sanitizer Bio Neutralizer Bio Kinetic Bio Static Bio Gem Bio Max Bio Regeneration Bio Perc Blue Crystal ClearCheck ChemCheck Service Pro Grease Buster and BUSTER logo are registered trademarks of Norwalk Wastewater Equipment Company Inc MMX NORWECO INC STATE OF OREGON DEPARTM
25. trained technician Do not attempt installation of these items without the assistance of a trained Singulair technician Final Instructions to the Singulair Green System Inspector d The Singulair control center should be checked If the red warning light is glowing and the audible alarm sounding depress the reset button on the control center cover The light should go off and the audible alarm should be silenced If the alarms activate again call the local distributor for service Check the fresh air openings in each vented cover monthly to make sure the passage of air into the Singulair Green tank has not been restricted Inspect the effluent discharge point to make sure there are no restrictions to the effluent flow nOrWecO SINGULAIR BIO KINETIC WASTEWATER TREATMENT SYSTEM TANK PUMPING INSTRUCTIONS These instructions provide a general guideline concerning when and how to pump out the Singulair system This literature supplements other instructional materials included in the Singulair Bio Kinetic System Service Manual In order to maximize performance protect system components and insure protection of the surrounding environment the Singulair system should be thoroughly checked every six months by a factory trained Norweco service technician An initial service program that provides a minimum of four service inspections during the first two years of system operation is included in the system purchase price Renewable service c
26. where anaerobic bacterial action combines with the effects of gravity to precondition the waste before it flows into the aeration chamber Once in the aeration chamber aerobic bacteria utilize the organic matter in the wastewater to biologically convert the waste into stable substances Following aeration flow is transferred to the clarification chamber where the effects of gravity settle out biologically active material The Bio Static sludge return located in the clarification chamber creates hydraulic currents that gently transfer settled particles back to the aeration chamber As clarified liquids pass through the Bio Kinetic system they are filtered settled and flow equalized As a result complete pretreatment aeration clarification and final filtration are assured The Singulair Green system reliably protects you your property and the environment FEATURES AND ADVANTAGES Singulair Green tanks are constructed of rotationally molded UV stabilized high density polyethylene Integrally molded treatment chamber walls and structural support ribs insure durability and maximum strength Risers and lids are injection molded heavy duty glass filled polypropylene All components within the system that will contact the wastewater are constructed entirely of molded plastic stainless steel or rubber The Singulair aerator is powered by a 1725 RPM 115 volt 60 hertz single phase fractional horsepower motor It is the only e
27. worn Check the power cord from the moisture resistant electrical connector to the aerator Be sure it is free of nicks or worn spots Lay the aerator on its side against the aerator mounting casting or vented cover Check to see if there is a water mark on the outside of the aerator and notify the owner if one is found The aerator is flood proof and mechanically designed so that it can return to normal operation unharmed after being subjected to intermittent high water However a high water mark on the outside of the aerator does indicate there is a problem in the effluent disposal line disposal field or elsewhere in the installation If the problem is left uncorrected wastewater could back up into the tank void the aerator warranty and eventually flood the facility DO NOT BUMP ASPIRATOR SHAFT DO NOT ALLOW ASPIRATOR SHAFT TO TOUCH MOUNTING CASTING OR GROUND LOWER BRACKETS RESTING ON COVER TO PROTECT INTERMEDIATE SHAFT AND ASPIRATOR SHAFT PLACE AERATOR AGAINST COVER 14 15 16 17 18 19 20 21 22 23 SINGULAIR AERATOR SERVICE Cont Carefully loosen the two stainless steel set screws on the bottom of the intermediate shaft and remove the aspirator shaft Remove any internal deposits from the four aspirator orifices with the aspirator shaft cleaning tool Connect the aspirator shaft to the shaft cleaning hose and outside water faucet to flush the inside of the aspirator shaft clean Use
28. ECTION PROGRAM OR Norweco s comprehensive exchange fr E program offers Singulair owners a lifetime d c lt A A ff of protection The chart below reflects the J TF E customer s cost for a replacement Singulair S d Lied ini aerator as a percentage of the aerator list price in effect at the time of the exchange Today s Answer for the Protection of Tomorrow s Environment AGE EXCHANGE AGE EXCHANGE AVAILABLE ONLY THROUGH FACTORY TRAINED DISTRIBUTORS LICENSED SERVICE CENTERS OR AUTHORIZED DEALERS The Singulair aerator enjoys the distinction of being the only aerator on the market today backed by a lifetime exchange program After the initial Singulair aerator three year warranty has expired the owner is entitled to a lifetime of aerator protection with the exchange program Customers with a Singulair system may exchange any aerator any age for a replacement unit The three year limited warranty starts over again on the replacement unit installation date Norweco is proud to be able to offer a lifetime of protection to its Singulair customers To qualify for the exchange program the conditions outlined below must be met Aerators can be accepted by Norweco for exchange if they are returned freight prepaid to our factory by a licensed Norweco Singulair distributor licensed service center or authorized dealer Collect shipments or units returned directly from customers cannot be accepted If aerator parts are missing or
29. ENT OF ENVIRONMENTAL QUALITY Singulair Green Bio Kinetic Wastewater Treatment System A Guide for Inspecting the Singulair Green Installation Tank Installation U D D O O UU U LDLDL d Verify that the local health department has issued an installation permit Verify location of the 1000 gallon septic tank Singulair Green tank and effluent dosing tank per the site plan drawing Review the tank dimensions per the scale drawing of the appropriate model of Singulair Green system Calculate excavation length width and depth with consideration of inlet and outlet inverts of the Singulair Green tank The excavation should be 3 longer than the length required for the Singulair Green tank alone Once excavation has reached desired size install a four inch thick pad of gravel sand or fine crushed stone After tank installation backfill the Singulair Green system using any fine granular jobsite material Do not use large clumps of earth rocks or debris to backfill and do not allow dirt or debris to enter the Singulair Green tank Add hold down water to the Singulair Green tank during backfilling Before backfilling is completed install the influent and effluent sewer lines Make sure only domestic wastewater sources are connected to the influent sewer line 115 volt AC single phase 60 Hertz power must be available for each Singulair control center A telephone line is necessary to allow the Service Pro remote monitoring serv
30. ER SERVICE The integrated system controls are designed to accommodate installations where a Singulair wastewater treatment system is used in conjunction with an effluent disposal system that requires pumping Integrated system controls allow both the Singulair aerator and the pump used in the associated effluent disposal system to be controlled from a single panel These control systems are backed by the same three year limited warranty that is associated with the Singulair wastewater treatment system These instructions are directed to the specific requirements of servicing integrated system controls They are not intended to cover all aspects of service for the Singulair system Additional instructions are contained in the Bio Kinetic wastewater treatment system Singulair system and control center service instructions CONTROL CENTER SERVICE CAUTION If your visual inspection of the Service Pro control center reveals a problem be sure to shut off the appropriate circuit breaker in the main service panel then test all circuits with the electrical multi meter to be sure they are de energized prior to proceeding INTEGRATED SYSTEM CONTROLLER While the power to the panel is off check the terminal strip screws to insure that they are tight and securely connecting the wires at each connection Also check the connection to the grounding lug to insure the ground wire is securely fastened to
31. ERVICE PRO SECURITY LOG IN For your convenience record your www servicepromcd com access information here Username Password SUPPLEMENTAL SERVICE RECORD For your reference please document service performed on the following chart DESCRIPTION nor weco DISTRIBUTED LOCALLY BY Engineering the future of water and wastewater treatment 220 REPUBLIC STREET NORWALK OHIO USA 44857 1156 TELEPHONE 419 668 4471 FAX 419 663 5440 WWW norweco com Norweco Norweco com Singulair Modulair Travalair Singulair Green Lift Rail Microsonic Bio Dynamic Bio Sanitizer Bio Neutralizer Bio Kinetic Bio Static Bio Gem Bio Max Bio Regeneration Bio Perc Blue Crystal ClearCheck ChemCheck Service Pro Grease Buster and BUSTER logo are registered trademarks of Norwalk Wastewater Equipment Company Inc MMX NORWECO INC norvveco SINGULAIR GREEN BIO KINETIC WASTEWATER TREATMENT SYSTEM TANK DELIVERY AND SETTING To insure that all work proceeds safely and efficiently check these items prior to delivery of the Singulair Green tank Does the driver have the Singulair installer s tool kit 4 4 4 4 4 J 4 4 4 Does the driver have complete and accurate directions to the installation Are the appropriate aerator mounting riser vented access cover Bio Kinetic system mounting riser pretreatment riser sealed access covers and extension risers included Ar
32. LAIR GREEN SERVICE PROGRAM A minimum of four service inspections within the first two years of operation are provided by your local Singulair Green dealer and are included in your original purchase price Costs for travel and labor are not charged to the owner The exact frequency and scope of these visits are determined by the applicable regulatory agency The obligation to provide these service inspections rests solely with your Singulair Green dealer or the authorized service provider so it is important that you save a copy of your original purchase contract To schedule service learn more about maintenance requirements or report system malfunctions contact your local Singulair Green dealer directly Your dealer s name address and phone number are conveniently located on the front of the control center During an inspection each Singulair aerator Bio Kinetic system and other plant components are serviced as outlined in the SINGULAIR GREEN SERVICE MANUAL Auxiliary equipment required in addition to the Singulair Green system such as pumps filters valves tankage leach fields chambers mounds or irrigation components are not part of the Singulair Green service program and should be covered by a separate maintenance agreement After the initial two year service program is completed the Singulair Green dealer will offer to provide a continuing service agreement at the owner s option In many areas this continuing service agree
33. NSED NORWECO DISTRIBUTOR WILL PLACE THE AERATOR INTO SERVICE INSTALLATION DETAIL NTS SAS PC 5 9960
34. Pump UV Disinfectant Device and Other If Other key in the type of auxiliary to be monitored 14 Choose from the drop down lists any accessories used regarding Effluent Disposal Method Disinfection Dechlorination Pump Station or key in Other if not available from the drop down menus 15 Permit information data fields are used to enter the permit number and date 16 Under Service Contract select contract type Warranty or Maintenance enter the Contract Cost Contract Start Date and Contract Duration 17 Enter the duration in months between maintenance visits in the Maintenance due every ___ months field 18 Record any additional notes in the last field 19 Click the blue Submit button 20 Adding the new subscriber is complete and remote monitoring will begin DOCUMENTATION To initiate Service Pro remote monitoring the Subscriber Monitoring Agreement must be completed and signed by the property owner The agreement is a one page five part carbonless form Remote monitoring will begin when the new subscriber has been entered into the Service Pro website the Singulair system is started up and the Service Pro control center is commissioned and three copies of the signed agreement are received by Norweco The information on the agreement should be used to complete the new subscriber account on the Service Pro website and register the aerato
35. SHROUD deck plates must be placed onto the stack baffle side up engraving down When properly assembled all edges of each plate should be vertically aligned Lower the baffle wall shroud over the assembled stack of deck plates The two large V notches in the shroud should engage the smaller notches on the edge of the deck plates Check the four leveling lugs on the flow deck They must be unscrewed until they are flush with the bottom of the flow deck Now position the flow distribution deck above the baffle wall shroud so that the outlet of the flow distribution deck is directly opposite the two large V notches in the shroud Insert each of the four through bolts through the holes in the top of the baffle shroud and into the stack of deck plates Lower the flow distribution deck until it fully engages 10 SHROUD DECK PLATE SMALL V NOTCHES LARGE V NOTCHES OF SHROUD MUST ENGAGE SMALLER V NOTCHES OF DECK PLATE DECK PLATE AND SHROUD ASSEMBLY the top of the baffle shroud Push each through bolt down into the assembly as far as it will go Lay the assembly on its side and push the through bolts through the bottom deck plate Fasten a wing nut to each of the four through bolts where they project through the bottom deck plate While tightening each wing nut make sure the molded plastic tabs on the bottom deck plate engage the slots on the edge of the shroud Tighten enough to insure all three tabs are fully engaged into th
36. SINCE 1906 www norweco com MCMXCVII NORWECO INC NORWALK OHIO U S A 120 VOLT 19 60 Hz 20 AMP SERVICE POWER NOTE AERATOR PUMP AND INTEGRATED SYSTEM CONTROL SINGULAIR O O SERVICE PRO CONTROL BOARD ALARM TEST O O NORMAL ALARM TEST O O NORMAL O PUMP TEST 24 HOUR TIMER LAN P1 NJAt N 1 2 3 4 5 6 Q Q OG MA Opi TE 115 VAC HIGH HEAD SINGULAIR ON OFF POWER EFFLUENT AERATOR CONTROL SUPPLY PUMP FLOAT GENERAL NOTES D A DEDICATED 20 AMP CIRCUIT BREAKER AT MAIN SERVICE PANEL SHOULD NOT BE ENERGIZED UNTIL THE AERATOR IS INSTALLED AND READY TO BE PLACED INTO OPERATION 2 INSURE THE AERATOR IS OPERATING WHEN THE FACILITY IS OCCUPIED 3 THE LOCAL LICENSED NORWECO DISTRIBUTOR WILL PLACE THE AERATOR INTO SERVICE PANEL MUST BE PROPERLY GROUNDED HIGH WATER ALARM CONTROL FLOAT TIMER OVERRIDE CONTROL FLOAT PART NUMBER LTS00270 U S AND FOREIGN PATENTS PENDING MMVII norvveco REVISION DATE 1 30 07 REVISION B SERVICE PRO ISC HYBRID SIMPLEX SIMPLEX SPRAY WIRING DIAGRAM DRAWN BY ED APPROVED BY JMM DATE 6 26 06 SCALE NTS THIS DRAWING IS THE PROPERTY OF NORWALK WASTEWATER EQUIPMENT COMPANY AND MAY NOT BE COPIED OR REPRODUCED IN WHOLE OR IN PART WITHOUT WRITTEN PERMISSION FROM NORWECO DRAWING NO PC 2 0526 1 pp 228 VENTED COVER
37. SINGULAIR GREEN INDIVIDUAL HOME WASTEWATER TREATMENT PLANT with BIO KINETIC SYSTEM PROGRESS THROUGH 720 F VV GO service since 1906 OREGON OPERATION amp MAINTENANCE STANDARDS norwecO SINGULAIR BIO KINETIC WASTEWATER TREATMENT SYSTEM STATE OF OREGON SERVICE CONTRACT This two year service contract has been developed for Singulair Bio Kinetic wastewater treatment systems installed within the State of Oregon This service contract is intended to enable the owner to economically obtain regular service inspections for the Singulair unit as well as non scheduled or emergency service that may be required by a qualified service provider When this contract is in force the owner will not be charged for any routine service labor Under the terms of this service contract a service provider will regularly inspect the plant at six month intervals This service contract shall remain in effect for a period of two years as specified in the effective and expiration dates unless otherwise terminated or cancelled by either party provided herein SINGULAIR SYSTEM CUSTOMER Name Address City State Zip Code Telephone Email SINGULAIR SYSTEM LOCATION Address City State Zip Code Legal Description System Installation Date Effective Date Expiration Date SINGULAIR SYSTEM SERVICE PROVIDER Name Address City State Zip Code Telephone Email REGULATORY CONTACT INFORMATION Name Address City State Zip Cod
38. TALLATION CO ard nas en ga daie erered inda an agneemant with SERVICE PRO MONITORING INC or itg assigns Penan called SERVICE PRO MOHITORIHG ING the berms of which provide for manioring of incoming signal from sutiscniber s local notification system located at ate slated adess and SERVICE PRO MONITORING INC g Iesu recemang lace ity PLEASE NOTE The control center regularny communicates with tha Servet Pro morsbonng canter wang your tatephone lene and a iHi Tris number H the control oimtir ig using the line when you dtiemmgit ba placas a cai a high pitched digital communication syra will ba heard Hang up all elephones shanng the line and wa a liy seconds The will aulometcally disconnect the control center and malos tha line aalable Sor usa SUBJECT TS TERMS AND CONDITIONS ON REVERSE SIDE Subscriber execubed thes By i _ Title _ Subscriber s Installation Company TW Tithe Each new subscriber must sign a 24 month monitoring agreement If the monitoring agreement is not received by Norweco within 60 days of the new account being commissioned the account will be suspended until the monitoring agreement is received To insure continuous monitoring agreements are automatically renewed Initial and renewal Singulair service contracts should include the cost to provide the Service Pro monitoring service NOTE The Service Pro website should be book marked in all Internet browser programs to facilitate easy access MANUFACTURED BY NOR
39. TE The solids should settle and compact within the 30 minute test System start up or periods of low organic loading will result in solids that are too light to settle and will appear as a full container with no clear separation This should not be interpreted as having excess solids and system operation can continue without adjustment A settled solids level greater than 7596 indicates excessive solids in the aeration chamber and that the pretreatment chamber may need to be pumped In this case a pretreatment chamber evaluation must be performed Refer to the Pretreatment Chamber Evaluation section of these instructions for more details If the pretreatment chamber evaluation indicates pumping is not required the aerator operating cycle should be increased Consult the local regulatory agency and the Singulair Time Clock Setting instructions before adjusting the aerator operating cycle The results of the settleable solids test and any adjustment made to the system time cycle should be recorded on the Service Inspection Card CLARIFICATION CHAMBER INSPECTION A summary of the clarification chamber and Bio Kinetic service inspection procedure is listed below For complete details on clarification chamber service refer to the Singulair Bio Kinetic System Service Manual 1 Remove the system access cover and set aside 2 Install the Outlet Sealing Tool into the receiving flange to prevent loss of liquid from the Singulair sys
40. WECO INC norwecQ NORWALK OHIO U S A 44857 www norweco com MMVIII NORWECO INC NORWALK OHIO U S A norwecO SINGULAIR BIO KINETIC WASTEWATER TREATMENT SYSTEM SERVICE PROGRAM AND RECORDKEEPING Complete and detailed installation and service records must be kept on each Singulair system Properly maintained records will enable you to determine at a glance the history and condition of each system sold Keep all installation and service records filed as outlined herein so that you will have immediate access to this information Following these procedures allows efficient organization of service inspection dates and service policy mailings Their use will enable you to provide complete and professional service to your Singulair customers INITIAL ORDER RECORDS When a Singulair order is received record the following information on your delivery slip customer s name address and telephone number equipment ordered including system model number and optional equipment such as Blue Crystal disinfection system Bio Neutralizer dechlorination system or risers directions to the site delivery date and time requested Give this information to the dispatcher for delivery truck scheduling ASSIGN COMPONENTS FROM STOCK To begin processing the order select the proper quantity of Norweco aerators from your stock Open each aerator shipping carton at the top and remove the Singulair control center Attached to the control
41. ame address and telephone number Lists system installation date model number and serial number Is updated when ownership changes Is updated when an exchange aerator is installed Is followed by service and warranty record card and all service inspection cards for inactive installations Contains monthly divider tabs used to File service and warranty record cards by month of installation for in warranty components File all service and warranty record cards for out of warranty systems with continued service policies Contains all executed service contracts for each Singulair installation filed n alphabetical order by owner s name n chronological order by contract effective date norweco SERVICE SINCE 1906 WWW norweco com MCMXCVII NORWECO INC NORWALK OHIO U S A norwecO SINGULAIR BIO KINETIC WASTEWATER TREATMENT SYSTEM SINGULAIR SYSTEM AND CONTROL CENTER SERVICE To maximize owner protection the Singulair Bio Kinetic wastewater treatment system is backed by a three year limited warranty on system components and a lifetime aerator exchange program The initial selling price includes a series of four prescheduled service inspections at six month intervals which cover the first two years of system operation These inspections should completely familiarize the owner with the Singulair Bio Kinetic wastewater treatment system and answer any questions that arise Carefully check all component parts of th
42. and rinse it with water Grasp the top flange of the system with one hand and insert the disassembly tool beneath each of the strap handles on the flow deck Pull up on the disassembly tool to remove the flow deck and internal system components from the contact chamber and set aside Use the water hose and spray nozzle to wash the inside of the contact chamber Use the water hose and spray nozzle to wash off the SPRAY MEDIA CLEAN AND CHECK FLOW EQUALIZATION PORTS CLEAN BAFFLED PERIMETER SETTLING ZONE filter media Continue spraying until all sludge and wastewater have been flushed from the media Invert the filter assembly and flush accumulated material from the baffled perimeter settling zone Inspect the perimeter settling zone to be certain that it is totally clean Check the flow equalization ports to be sure they are clean and unobstructed Wash off any debris that has accumulated on the surface of the flow distribution deck and baffle wall shroud Lay the assembly down on its side and CAUTION DO NOT BREAK OR DAMAGE PLASTIC TABS REMOVE ALL FOUR WING NUTS LAY ASSEMBLY ON SIDE remove the four wing nuts on the bottom Remove and wash the bottom deck plate CAUTION Do not break or damage the molded plastic tabs on the edge of the bottom deck plate Do not remove the remaining deck plates at this time Stand the assembly upright and lift up on the flow distribution deck to separate it from the baffle wall shroud and
43. ated clear safe and odorless liquid exits the system for return to your environment Pretreatment Chamber Wastewater enters at the Singulair inlet and is equalized Aerator provides complete treatment here as anaerobic bacteria and gravity precondition it Powered by our 1725 RPM 115 volt fractional horsepower motor the quiet reliable aerator is economical to operate reduces heat Aeration Chamber ui f f build up and dramatically increases bearing life Each aerator is Here safe living aerobic bacteria convert the wastewater MM l ANSI NSF certified to operate only 30 minutes per hour into stable substances Flow equalization maximizes this biological oxidation and assures 24 hour retention and Polyethylene Tank Rotationally molded UV stabilized high density polyethylene plus strategically located ribs result in uncompromising treatment of all wastewater flow Clarification Chamber NN tank integrity Installation is quick and easy with long term Flow equalization enhances settling of I l performance assured biologically active substances inside the Clarification Chamber where wastewater Peak Flow _ is converted toa Sustained Flow e clarified liquid Design Flow e Bio Kinetic System Combines filtration settling flow equalization and adjustable outlet weir into a single revolutionary package Liquids exit the perimeter settling zone UV Protected Molded Riser
44. aterial The backfill must flow freely and care should be taken to insure that all recesses formed between the ribs and beneath the area between the pretreatment and aeration chambers are completely filled Add backfill evenly around the entire perimeter of the Singulair Green tank in 12 increments Hand tamp each layer of fill to compact soil When backfilling over the tank add fill to the area between the risers first Final grading should be 3 to 6 below the top of each access cover and should slope away from the tank so surface runoff will drain away from the Singulair Green system Use extreme care when backfilling the excavation Do not allow dirt or mud to enter any part of the Singulair Green system or sewer lines TANK HOLD DOWN WATER The Singulair Green tank must be filled with clean water to the outlet invert immediately following backfilling The water must be free of leaves mud grit or other materials that might interfere with system operation EARTH BACKFILL UNDISTURBED EARTH TANK HOLD DOWN WATER When pumping or dewatering the Singulair Green tank only pump the pretreatment chamber Then promptly refill the tank to capacity with clean water Dewatering and leaving the Singulair Green tank empty will effect tank integrity and void the Singulair Green warranty DEEPER BURIAL REQUIREMENTS Special consideration should be taken if the Singulair Green tank is buried deeper than 16 2 below grade However the tank
45. ating cycle of the aerator The time clock will not permit the aerator to run less than 30 minutes out of each hour and is adjustable in five minute increments up to continuous operation The performance of the Singulair Green system has been certified to meet NSF ANSI Standard 40 effluent quality requirements and USEPA secondary treatment guidelines at the minimum time clock setting The time clock is factory preset and should not be adjusted by the owner Your factory trained Singulair Green dealer will make necessary adjustments under the specific direction and authorization of the local regulatory agency NOTE The control center may regularly communicate with the Service Pro monitoring center using your telephone line and a toll free number If the control center is using the line when you attempt to place a call a high pitched digital communication signal will be heard Hang up all telephones sharing the line and wait a few seconds This will automatically disconnect the control center and make the line available for use BIO STATIC SLUDGE RETURN A Bio Static sludge return is installed in the aeration clarification chamber wall Aeration chamber hydraulic currents enter the sludge return and transfer solids from the clarification chamber back to the aeration chamber for additional treatment The Bio Static sludge return accomplishes resuspension and return of settled solids without disturbing the contents of the clarification chamber
46. ations regarding the aerator the results of the settleable solids test and related items on the Service Inspection Card 2 Proceed with clarification chamber service as outlined in Clarification Chamber and Bio Kinetic Service instructions When the routine service is complete return to the control center and restore the Singulair system to the proper operating time cycle for this installation Close the control center cover and secure it with a new tamper evident seal IF AN AERATOR MUST BE REMOVED The service technician should be able to restore most installations to full operation during the initial service call If the aerator is no longer eligible for the three year limited warranty the aerator should be removed and replaced with a remanufactured and fully warranted exchange unit from your rotating stock This will become the permanent aerator in service at the facility and your company s service records should be updated to reflect the new aerator serial number If the serial number portion of the Warranty Registration Card is still attached to the control center be sure to fill in the new serial number for the owner When you have accumulated several aerators requiring factory service return them to Norweco This reduces administrative time and the cost of shipment per unit When remanufactured aerators are returned to you add them to your rotating stock In this way the installation is restored to full service with a fully warran
47. backfilled with gravel up to the base of the risers Reference Deeper Burial Requirements in this manual for further details TEMPORARY UNIT STORAGE If a Singulair Green tank is delivered before installation can occur store the tank on smooth ground with no rocks or sharp objects against the tank Chock the tank with sandbags to prevent tank movement If high winds are anticipated tie the tank down to prevent any damage PREPARING THE SINGULAIR GREEN TANK Before installing the Singulair Green tank inspect for signs of damage that may have occurred during transportation or handling Damaged tanks could leak and should not be installed Check the inlet and outlet couplings for any signs of damage that would prevent solvent welding to the plumbing Inspect all risers and access covers to insure no damage has occurred Verify that all riser and access cover fasteners are securely attached CAUTION Extreme care should be used in the vicinity of any excavation A delivery vehicle can place excessive loading on excavation sidewalls and care must be taken in its positioning Once installed no vehicle should operate over the tank or any other part of the treatment system TANK SETTING AND SAFETY Make sure the delivery vehicle outriggers are firmly placed on stable soil at the excavation site All personnel must be out of the excavation area and at a safe distance from the tank Before lifting the tank check all lifting chains straps
48. between the two lines in the clear plastic case If the location of the bubble indicates the system is not installed in a level position the flow deck should be leveled using the four adjustment lugs provided for this purpose With the ratchet drive extension and e socket from the Tool Kaddy turn each of the adjustment lugs until the bubble comes to rest squarely between the two lines in the clear plastic case NOTE Leveling of the flow distribution deck is essential for proper operation of the flow equalization ports chemical feed tubes and effluent weir within the Bio Kinetic system Remove the Bio Kinetic system outlet sealing tool from in between the system outlet flange and the cast in place receiving flange of the Singulair tank 22 The system service cover with information tag from the Originally installed Bio Kinetic system must be UNIVERSAL TOOL TURN UNIVERSAL TOOL CLOCKWISE TO ENGAGE LUGS BENEATH THE CONCRETE MOUNTING CASTING LOCKING DOWN THE BIO KINETIC SYSTEM reinstalled in the tank Install the cover handle side up by aligning The cover will come to rest on the collar of the Bio Kinetic system There is no need to add fasteners to the locking lug bolts EFFLUENT DISPOSAL SYSTEM CHECK Determine if the effluent from the Singulair system is being carried to an outlet for surface and or subsurface discharge or if it is being disposed of onlot Inspect the condition of the effluent disposa
49. center is a copy of the three part warranty registration card an Owner s Manual and a red warning tag Make sure that the model number and serial number on the outside of each aerator shipping carton matches the aerator nameplate and all three sections of the registration card Give all control centers with attached literature to the tank delivery driver Remove the vent cap assembly from each aerator shipping carton and place it into your revolving stock Do not remove the aerator or aspirator shaft from the shipping carton Close each aerator carton and identify it on the outside with the name and address of your customer so that matching aerator and control centers will be installed All aerators will remain in your plant until the customer requests installation and start up Select the proper quantity of Bio Kinetic systems and optional equipment from your stock Make sure the model number for each Bio Kinetic system matches the customer order ldentify the outside of each Bio Kinetic system shipping carton with the customer s name and address TANK INSTALLATION RECORDS When the Singulair tank and controls are installed the contractor or owner should sign an itemized delivery slip Your driver should tear off the bottom portion of the three part card attached to each control center One service and warranty record card should be filled out with the tank setting date owner s name address and telephone number contractor s name dire
50. com MMVIII NORWECO INC NORWALK OHIO U S A SERVICE PRO CONTROL CENTER WITH MCD TECHNOLOGY GETTING STARTED WEBSITE INSTRUCTIONS Cont systems due for service within selected time periods Results can be sorted by any column header C Panel Info Directs the user to a brief synopsis of the Service Pro control center features This information should be provided to regulatory officials system designers and system owners D Alarm State Directs the user to a list of subscriber systems currently in alarm state Results can be sorted by any column header E Frequently Asked Questions FAQ Directs the user to a list of questions frequently asked by distributors regulators service providers and system owners Click the left mouse button while the cursor is over the desired question The answer to the desired question will display F Norweco com Directs the user to the Norweco website home page HORIZONTAL FOOTER The horizontal footer is located at the bottom of every page The footer provides hyperlinks for the most frequently used web browsing features Click the left mouse button while the cursor is over the desired hyperlink The desired result will automatically display The hyperlinks in this area are A Home Hyperlink which goes to the www servicepromcd com start up page B Contact Us Automatically initiates an email correspondence direct to Norweco Type in your desired question and send the e
51. control center location are given to the service technician MUD OR SILT IN SINGULAIR SYSTEM OR BIO KINETIC SYSTEM Influent sewer line separated at a joint or fitting Have contractor excavate and repair Sewer line crushed Have contractor excavate and replace Defective seal around tank inlet or outlet Excavate and reseal Singulair tank structurally damaged Excavate and patch or replace tank Singulair casting joint improperly sealed Excavate and seal with non shrink grout Have Singulair system pumped to remove mud after repairs have been completed Multiple pumping may be required to remove all mud from the Singulair system See Singulair Tank Pumping instructions TROUBLESHOOTING Cont SEPTIC ODOR IN SINGULAIR SYSTEM Aerator turned off Insufficient air delivery by aerator Aspirator shaft plugged with deposits Aspirator orifices plugged with deposits Water softener backwash discharging into system Circuit breaker tripped Improperly sealed pretreatment chamber access cover Vent cap openings restrict fresh air entry Incomplete treatment due to hydraulic overloading Periodic septic odor for no reason Place control center selector switch in automatic position Service aerator Hemove from aerator and flush with shaft cleaning hose Hemove deposits Have owner remove backwash line from system See Control Center Warning Light Glows Audible Alarm Sounding Seal pretreatment access cover Clean vent cap openings S
52. ctions to the jobsite a description of the installation optional equipment installed and location of the tank and control center Other service and warranty record cards for the same system should be attached to the completed card All service and warranty record cards should be returned to your office and kept until the system is ready for start up Leave the remaining two portions of the three part card intact and store them with the Singulair Owner s Manual RECORDS OF SYSTEM START UP When aerator and Bio Kinetic system installation is scheduled give all service and warranty record cards to your installer These cards contain all information needed to perform start up services The date of aerator installation and start up should be filled in and these cards returned to the office when each aerator and Bio Kinetic system has been installed SINGULAIR CUSTOMER MASTER FILE When system start up is complete transfer the owner s name address telephone number system model number serial number for each aerator and system installation date from the service and warranty record card to a standard 4 x 6 file card Place all cards alphabetically by owner name in the Singulair master file The file should contain one card for each Singulair installation It must be updated whenever an exchange aerator is installed or system ownership changes SINGULAIR SERVICE FILE File each original service and warranty record card in the oingulair serv
53. d carefully to be sure you have selected exchange Bio Kinetic systems with correct flow distribution decks SINGULAIR SYSTEM SERVICE PROVIDES CONTINUOUS OWNER PROTECTION WITH THESE ADVANTAGES e Travel and labor costs during service inspections are e Owner has an up to date written record of the provided at no charge to the owner condition of the Singulair aerator control center and Bio Kinetic system Special service calls that may be necessary during the program are performed at no charge to the owner e Owner is continuously informed of the treatment quality provided by the system Owner s investment property and the environment are fully protected e Routine maintenance is performed by factory trained service technicians no owner maintenance is required e Guaranteed response to emergency service requests is made within forty eight hours Owner can expect maximum aerator life and minimal power consumption costs due to regular qualified e Local health department is automatically notified of service visits system condition by the distributor These instructions are designed to cover the important points of Singulair Bio Kinetic system operation which should be checked during each service inspection They have been arranged in normal service order to assure that you make the most efficient use of your time While a visual check is normally sufficient to be certain that each item is in proper working order several items
54. d s Add Service Report MWEHN DH Tnspecticn kate Supbeenbar v y DI s 7 208 Inspected Them Arrator Bla Klmetic System Fffluent Fun 2 Operational Operational 5 Imnperratber I Inoperathee C mat applicable CI Not applicable c Chlerine Supply Cuonlru ls Diskribulion Systemi i o Operational 2 Chperational D Operational operative LJ Ineperative LJ Imoperative 2 Mat applicable INO applicable Lo Mat applicable Ho repairs necessary serviced asrazcr and flio Einecic Sytem Tesis Requires BOD Grab TS rab Grab Fecal Colsherm Test Melbod Test Method Test Method Test Method horne Conan us hein Iri olt 2010 Senee Pra Monitonmg Inc All Rights Reserved ADD SERVICE REPORT SCREEN 4 Downloads This area is where users can download and print documents relating to the Service Pro website The subsections of this area are A Service Pro Instructions Download the Service Pro Control Center Installation and Operation Instructions B Service Pro Specifications Download the Service Pro Control Center Specifications C General Service Form Download the pre printed Singulair Bio Kinetic Wastewater Treatment System Record of Service Performed form D Contract Renewal Form Download the standard Singulair Service Contract E Service Pro Quick Start Download the Service Pro Quick Start Guide for an overview of the control center functionality F INT Service Pro Quick Start Download
55. e Telephone Email Now therefore in consideration of the terms provisions covenants and conditions contained herein the parties hereto agree as follows PERFORMANCE OF SERVICES The authorized Singulair service provider shall perform system inspection service visits during the two year period after installation as shown in the diagram Inspection Service Visits 3 to 6 months 6to 12 months 12to 18 months 18to 24 months Alarm Response Other Services System Monitoring Reporting As required by NSF International these services will be included as part of the initial purchase of the system for the first two years of system operation These services may be paid for during purchase or at a later date when the work is performed SERVICE PERFORMANCE RECORD These services shall be performed during normal business hours Monday through Friday excluding national holidays on a prescheduled basis and as the authorized Singulair service provider deems necessary or advisable At each service visit the Singulair system shall be inspected and serviced in accordance with the instructions in the Singulair Service Manual Additionally an effluent quality inspection consisting of a visual assessment of color turbidity and scum overflow and an olfactory assessment for odor shall be performed STATE OF OREGON SERVICE CONTRACT Cont The service provider shall provide emergency service within 48 hours of a s
56. e Password field Press the enter key or click the left mouse button while the cursor is over the blue Log In box on the computer screen The home page will be displayed ADD NEW SUBSCRIBER 1 Click the left mouse button while the cursor is over the blue add new subscriber link The Add New Subscriber page will be displayed 2 Click the left mouse button while the cursor is over the black arrow located to the right of the select distributor service provider drop down list 3 Clickthe left mouse button while the cursor is over the correct Distributor or Service Provider name 4 Click the left mouse button while the cursor is over the blue Submit box The Add New Subscriber detail screen will be displayed NOTE All fields with a red asterisk are required and must be completed before moving to the next screen 5 Enter the subscriber s name address and contact information into the fields provided 6 The Location Details data fields are optional fields for use in further identifying the location of the system 7 Next if the mailing address is the same as the installation address click the check box titled Same as above GETTING STARTED WEBSITE INSTRUCTIONS Cont 8 Ifthe mailing address is different than the installation address enter the correct mailing address in the data fields provided 9 Nextare data fields pertaining to the Singulair System For the installation type select Residential or C
57. e Singulair system to insure proper operation and overall wastewater treatment quality Regular service inspections by qualified technicians establish an excellent relationship with the owner as well as with local health officials They must be performed faithfully to keep you up to date on the performance of each Singulair system you have installed While making service inspections during the intial two year period be sure to explain to the owner that they are being performed at no charge and that the same coverage can be renewed on a continuing basis at a nominal charge following the initial two year program Point out the advantages of continuous protection with the service contract Be sure to remember that service contract sales have advantages for the distributor as well They result in more efficient service inspection scheduling with more actual service time and less travel time per day These savings can be passed on to the owner through more attractive renewal contract fees in future years All of the equipment and tools needed for Singulair system service work are contained in the Singulair field service cart and Tool Kaddy You will also need exchange Bio Kinetic systems a supply of Blue Crystal disinfecting tablets and a supply of Bio Neutralizer dechlorination tablets Bio Kinetic systems may be supplied with or without Blue Crystal and Bio Neutralizer chemical feed systems Therefore check your Distributor Service and Warranty Record Car
58. e additional anti flotation measures required for this installation Is a sufficient amount of water and gravel available for the installation Is an adequate supply of sealing material available for all plumbing connections Does the delivery vehicle have the proper pick up bar cable straps and or chain Is the proper Service Pro control center available for delivery with the tank Is there sufficient underground electrical cable to reach from the control center to the tank PLEASE NOTE The Singulair Green tank is constructed of high density polyethylene All joints have been factory sealed for your convenience This will minimize tank loading unloading and setting time at the site The Singulair Green tank has been designed for underground use only Do not install the tank in a location that is subject to vehicular traffic CHECKING THE EXCAVATION Before tank setting begins verify that the excavation is level and free of sharp stones and construction debris Clear out any objects that could come in contact with the tank The length width and depth of the excavation should be checked The excavation should have sufficient overdig to allow between 18 to 24 of clearance on both sides and 6 to 12 of clearance on the inlet and outlet ends of the Singulair Green system In addition the excavation should allow for a minimum of 6 and a maximum of 16 2 of cover over the top of the tank For deeper installations consult the Dee
59. e three slots in the shroud Lubricate the grommet in the outlet opening of the contact chamber Grasp the strap handles and lower the flow deck and internal components into the cleaned contact chamber making sure to align the flow deck outlet with the outlet of the contact chamber Apply a moderate amount of downward force until the outlet of the flow distribution deck aligns with the outlet of the contact chamber Place the assembled Bio Kinetic system back into the cleaned service container Place the discharge flange assembly onto the flow distribution deck Now place the service container cover into position by aligning the four holes in the cover with the locking lug bolts Add a wing nut to each of the lug bolts to hold the cover in place Return the container to your service stock MANUFACTURED BY norweco NORWECO INC NORWALK OHIO U S A 44857 WWW norweco com MMIII NORWECO INC NORWALK OHIO U S A norwecO SINGULAIR BIO KINETIC WASTEWATER TREATMENT SYSTEM FILTER MEDIA REPLACEMENT KIT INSTRUCTIONS The filter media replacement kit is provided so that repair of a Bio Kinetic system with worn or damaged media may be easily accomplished if required during the routine service cycle Media replacement should be done only when necessary and only by a factory trained technician as part of maintaining a stock of exchange Bio Kinetic systems Media replacement should be performed at your place of business rather than
60. e to aerator PROGRESS THROUGH norweco See Singulair System Flooded See Aerator Drawing Excessive Current Have owner call his electrician SERVICE SINCE 1906 www norweco com MCMXCVII NORWECO INC NORWALK OHIO U S A norwecO SINGULAIR BIO KINETIC WASTEWATER TREATMENT SYSTEM AERATOR TROUBLESHOOTING AERATOR WILL NOT OPERATE Electrical service to aerator interrupted See No Electrical Power from Control Center to Aerator Voltage supplied is insufficient to start aerator Report condition to power company Defective bearing windings or insulation in motor Return entire aerator to factory Debris wound on aspirator shaft Remove debris with knife Aspirator shaft bent Return entire aerator to factory Foam restrictor or entire aerator under water See Singulair System Flooded If you suspect low voltage check the voltage at the watertight electrical connector not at the Service Pro control center If voltage above 103 or more is measured check the other possibilities listed in this section AERATOR DRAWING EXCESSIVE CURRENT Foam restrictor partially under water See Singulair System Flooded Debris on aspirator shaft Remove debris with knife Motor failure Return aerator to factory Insufficient voltage less than 103 volts Report condition to power company Excessive voltage greater than 126 volts Report condition to power company AERATOR MAKING EXCESSIVE NOISE Rubber shock absorbers
61. ector switch in on position If voltage is read place selector switch in automatic position and rotate time clock knob until voltage is read If no voltage can be read replace control center insert Push reset breaker Replace breaker Turn switch to automatic operation Replace control center insert Clean or replace contacts Locate damage and repair Check all connections AERATOR WILL NOT START Reset breaker in Service Pro control center tripped Loss of power to Service Pro control center Insufficient voltage present at aerator Watertight electrical connector not properly engaged Watertight electrical connector not properly wired Defective motor Push reset breaker See both No Electrical Power sections Report condition to power company Hemove watertight electrical connector and plug in tightly Rewire watertight electrical connector Return entire aerator to factory PROGRESS THROUGH norweco SERVICE SINCE 1906 www norweco com MCMXCVII NORWECO INC NORWALK OHIO U S A norwecO SINGULAIR BIO KINETIC WASTEWATER TREATMENT SYSTEM BIO KINETIC SYSTEM TROUBLESHOOTING SINGULAIR SYSTEM FLOODED Bio Kinetic system plugged Tank outlet plugged Groundwater relief point restricted Disposal field plugged Effluent pump failure Surface water drains toward Singulair tank Outlet line installed with insufficient fall Outlet line crushed or filled with debris Effluent disposal lines installed w
62. ee Hydraulic Overloading Have sanitary sewer vent checked HYDRAULIC OVERLOADING OF SINGULAIR SYSTEM Ground water entering system through tank joint Ground water entering system through crack in side wall Ground water entering system through defective seal at inlet or outlet line Roofing down spouts footer drains sump pump piping or garage and basement floor drains tied into Singulair system influent line Excavate and seal with non shrink grout Excavate and patch with non shrink grout Excavate and reseal piping as needed Have contractor relocate improper connection downstream of Singulair system ORGANIC OVERLOADING OF SINGULAIR SYSTEM Aeration chamber settled solids test reads in excess of 75 Aeration chamber solids appear black Evaluate pretreatment chamber See Singulair Tank Pumping instructions Evaluate pretreatment chamber See Singulair Tank Pumping instructions FLOATING SOLIDS IN CLARIFICATION CHAMBER OR PLANT EFFLUENT Excessive sludge on clarifier sidewalls Restriction of Bio Static or sludge return port Pretreatment chamber discharging excessive solids Hydraulic overloading of system Scrape hopper side walls Remove obstruction Evaluate pretreatment chamber See Singulair Tank Pumping instructions see Hydraulic Overloading CONTROL CENTER WARNING LIGHT GLOWS AUDIBLE ALARM SOUNDING Liquid in tank at level of foam restrictor Aerator drawing excessive current Dead short in power lin
63. equipment or air lines that are above ground and accessible to children or pets The patent pending internal and external ribbed design assures long term tank integrity and minimizes the potential for tank damage due to careless pumping or hydraulic forces The robust tank design and integrally molded internal walls allow Singulair Green to be customer focus A A y Ai r installed up to three feet below grade Injection molded risers and lids with tamper resistant fasteners provide security strength and safety Single tank convenience the Singulair Green contains pretreatment aeration clarification filtration flow equalization optional disinfection and dechlorination all in one compact treatment unit The need for additional treatment system tankage is eliminated The inherently strong ribbed arch shape of the Singulair Green tank allows the use of most native soils for backfill and minimizes the need for water during the installation process The Singulair Green system automatically equalizes influent and effluent flow through all stages of the treatment process Even during periods of extreme hydraulic or organic overload effluent quality is maintained Variations in flow do not affect treatment performance or system operation Your local factory trained certified and licensed Singulair Green dealer sells installs and services every wastewater treatment system with pride You ll find their name and addre
64. ervice inspections free of charge at regular six month intervals during the initial warranty period These routine service inspections will determine if a pretreatment chamber evaluation is necessary The pretreatment chamber should be evaluated by a factory trained technician at least every three years to determine if pumping is required Pumping of this chamber by a licensed tank pumping and disposal service will likely be necessary at 3 to 5 year intervals based on variations in system occupancy usage and loading ROUTINE SERVICE INSPECTIONS Semi annual service inspection procedures are outlined in detail in the Singulair Bio Kinetic System Service Manual These routine service procedures include inspection of the aeration chamber clarification chamber and effluent line to determine if the pretreatment chamber should be evaluated A brief outline of these routine service procedures as well as the detailed steps required to perform a comprehensive pretreatment chamber evaluation are listed here The results of the routine service inspection pretreatment chamber evaluation and tank pumping when performed should be noted on the Service Inspection Card AERATION CHAMBER INSPECTION A summary of the aeration chamber inspection procedure is listed below For complete details on aeration chamber service refer to the Singulair Service Manual CAUTION Any time an aerator or service pump is connected or disconnected first shut off the
65. ervice request The service provider shall also be responsible for submitting the annual report and annual evaluation fee to the appropriate regulatory agency as required in OAR 071 0345 The Singulair service provider shall notify the owner in writing if any improper system operation cannot be remedied at the time of servicing The written notification shall include an estimated date of correction DEFINITIONS For purposes of this service contract the following definitions shall apply System Monitoring shall include the collecting and processing of data transmitted by telemetry PDA laptop computer or other for evaluating the operating parameters of the treatment system including alarm notification It shall also include all sampling and laboratory information System shall mean a Singulair Bio Kinetic wastewater treatment system System Start Up Date shall mean the date the Singulair system begins operating for its intended purpose CHARGES Basic services including service inspection effluent quality evaluation and service shall be included with the purchase of the Singulair system Optional additional services shall be provided at the agreed upon contract price and terms The annual report and annual evaluation fee required by DEQ is not optional and may or may not be included in the cost of basic services Refer to the service provider s fee schedule for an outline of the cost of basic services and optional
66. flow deck and rinse it with water REMOVE FLOW DECK COMPARTMENTED SETTLING ZONE AND INTERNAL COMPONENTS FROM CONTACT CHAMBER Insert the disassembly tool beneath each of the strap handles on the flow deck Pull up on the disassembly tool to remove the flow deck and internal system components from the contact chamber and set the internal components aside Use the water hose and spray nozzle to wash the inside of the contact chamber Use the water hose to wash off the filter media Spray until all sludge and dirt have been flushed from the media Now invert the filter assembly and flush accumulated material from the baffled perimeter settling zone Inspect the perimeter settling zone to be certain that it is totally clean Check the flow equalization ports to be sure they are clean and unobstructed Remove the black rubber outlet grommet from the outlet opening With a knife cut and remove the three retainer straps and the old filter media from the Bio Kinetic system Take care not to damage the contact chamber or baffled perimeter settling zone Clean any accumulation of adhesive from the horizontal grooves at the top middle and bottom of the contact chamber With a wet rag clean the outside of the contact chamber to insure ease of installation of the new filter media and straps Inspect the design flow sustained flow and peak flow ports again to be sure they are clean and unobstructed Be sure there are no burrs
67. g contact a tank pumping service licensed by the local regulatory agency The septage or biosolids from the system must be removed and disposed of in a manner consistent with federal state and local regulations Engineering the future of water 220 REPUBLIC STREET NORWALK OHIO USA 44857 1156 TELEPHONE 419 668 4471 FAX 419 663 5440 www norweco com 2 Refer to the System Capacity table and advise the pumping service what volume of liquid is to be removed from the system 3 For pumping the pretreatment chamber only remove the pretreatment chamber access cover and insert a suction hose into the chamber Lower the hose until it contacts the bottom of the tank Withdraw the hose approximately 2 and connect the opposite end to the pump being used to evacuate the chamber 4 Break up the scum mat to facilitate pumping Activate the pump and remove the pretreatment chamber contents It is not necessary to wash down the sidewalls or tank bottom 5 If the solids in the chamber are so concentrated that the suction hose cannot withdraw them tank contents may be back flushed to break up the solid matter 6 If special circumstances require the total system to be pumped contact the local Norweco Singulair distributor Each aerator and Bio Kinetic system must be removed for full access to all chambers and to prevent damage to components NOTE Access to the contents of the aeration and clarification chambers of Singulair sy
68. ges the locking lugs beneath the concrete lip of the mounting casting When locked into position the locking lugs hold the Bio Kinetic System in place The locking lugs must be disengaged to allow the Bio Kinetic system to be removed from the Singulair tank for service To engage or disengage the locking lugs remove the clarification chamber access cover and place it upside down next to the mounting casting If the system is equipped with Blue Crystal or Bio Neutralizer feed tubes carefully remove each tube one at a time Lay each feed tube on the inverted access cover Do not allow the feed tubes to touch each other Remove the service cover from the Bio Kinetic system Place the locking lug tool located opposite the fixed handle over one of the locking lug bolts of the Bio Kinetic system Turn the locking lug tool clockwise to engage or disengage lugs beneath the concrete lip of the mounting casting USING THE UNIVERSAL TOOL Cont USING THE LIFTING TOOL The lifting tool assists in the installation and removal of the Bio Kinetic system from the Singulair tank The Bio Kinetic system will need to be removed from the clarification chamber periodically for cleaning and service To remove the Bio Kinetic system remove the clarification chamber access cover and place it upside down on the ground near the mounting casting If the system is equipped with Blue Crystal or Bio Neutralizer feed tubes carefully remove each tube one at a t
69. hen the service request is taken look up the service and warranty record card in the service file Use it to prepare a new three part service inspection card and check the box for Special Service Call This service inspection card must be completed by your service technician and returned to your office When it is returned the check for Special Service Call signifies that the service and warranty record card for this installation probably will not be found following a divider tab scheduled for service this month When the record card is located fill in the service call date for the next prescheduled inspection and file the service card in chronological order behind the service and warranty record card When the next prescheduled inspection for this System is due service will be considered complete MAILING SERVICE POLICIES Initial Singulair service is in effect for the first twenty four months of system operation After that time the owner is invited to continue service on an annual basis Service contracts should be mailed in the twenty second month of system operation After updating the service file at the beginning of each month remove all service and warranty record cards from behind divider tab 22 and mail a service contract and cover letter to each Follow up each MAIL SERVICE POLICIES AT 22 AND 23 MONTHS mailing to owners who have not responded to your 22nd month notice by remailing to all service and warranty record ca
70. ice file The service file should be set up on the first month you begin to install and start up Singulair systems Make a divider tab which has visible the number 1 on it File the service and warranty record card for each SERVICE PROGRAM AND RECORDKEEPING Cont system placed into operation this month ahead of this divider 1 tab On the first day of the second month make a new divider tab titled 2 File this divider behind the first one and move all registration cards filed last month to a new position in front of divider 2 Place all record cards for installations started up in this your second month ahead of divider 1 On the first day of each succeeding month a new divider must be placed at the end of the file then all cards moved back one divider then all new installation cards for the current month filed ahead of divider 1 Do not file current installation cards prior to advancing the previous month s cards SCHEDULING SINGULAIR SERVICE INSPECTIONS Four semi annual service inspections are to be completed after the system has been installed They are scheduled after six twelve eighteen and twenty four months To determine which systems are due inspections each month update the Singulair service file with a new month divider on the first day of the month and remove all cards from behind divider tabs 6 12 18 and 24 Fill out one three part service inspection record card for each system with system model n
71. ice to function properly Verify that finished grade and landscaping conforms to the site plan drawing Electrical Wiring and Control Center Installation d d qd Confirm who is responsible for providing wiring supplies and Singulair control center Review Singulair Electrical Wiring and Control Center Installation Instructions carefully Install wiring and control center per Singulair system instructions Before Leaving the Jobsite Check to Be Sure D L Sewer lines mounting castings and risers are grouted or sealed in place No mud or debris has entered the Singulair Green tank All access covers are in place All Bio Static Sludge Returns have been installed D D UO LU L The Singulair tank is completely backfiled and filled with clean hold down water All electrical controls circuits and wiring for the Singulair Green system are de energized A Singulair Green Owner s Manual has been provided Review the Owner s Manual with the owner for future reference should there be questions about the system A red warning tag and distributor identification label are attached to the Singulair control center The owner is aware that he must contact your office two weeks before the facility is to be occupied so that the Singulair aerator and Bio Kinetic system can be scheduled for installation Aerator and Bio Kinetic System d The Singulair aerator and Bio Kinetic system unit should only be installed by a factory
72. ific to certain types of history by clicking on the circle next to Service History Only Alarm History Only or All History The account history can also be viewed for a specific time period by clicking on the circle next to Past Month Past 6 Months Past 24 Months or Complete History 3 Reports This area is where service information is entered stored and accessed Regulatory officials may be granted access to this area for accounts that are within their jurisdiction The subsections of this area are A Add Service Report Enter a service report for a specific subscriber account B Add Comment Record a comment regarding the system C Alarm State View list of all subscriber systems currently in alarm state including a description of the alarm condition D Systems Due for Service View list of subscriber systems due for service Select the accounts to list by clicking on the box next to Overdue Due in 30 Days Due in 60 Days or Due in 90 Days E Expiring Contracts View list of service contracts due to expire Select the accounts to list by clicking on the box next to Expired Contracts Due in 30 Days Due in 60 Days or Due in 90 Days F Missing Agreements View list of subscriber systems that are missing monitoring agreements SE RVIGE_E pm rvirs Enpari for H ODE Windews Informed pee d Wri oat ure oer mor onc cor oe vic necat e
73. ime Lay each feed tube on the inverted access cover Do not allow the feed tubes to touch each other Remove the service cover from the Bio Kinetic system Follow the instructions on the previous page to disengage the locking lugs The universal tool is equipped with a fixed handle and a movable handle Lower the fixed handle into the open top of the Bio Kinetic system The fixed handle of the lifting tool should be aligned with two opposing locking lugs to allow the tool to drop into the lifting rib on the Bio Kinetic system Insert the end of the fixed handle that is opposite the flat area on the Bio Kinetic system into the lifting rib Lower the other end of the fixed handle down by the side of the flat area and into the lifting rib Turn the handle until the lifting tool is engaged into the lifting rib Guide the Bio Kinetic system out of the mounting casting as it is being dewatered Once completely dewatered remove the Bio Kinetic system from the mounting casting TT UNIVERSAL ENGAGE LONG HANDLE TOOL OF UNIVERSAL TOOL IN UPPER RIB LOCKING Ed d E GESH USING THE LIFTING TOOL PROGRESS THROUGH norweco ENGAGE SHORT HANDLE OF UNIVERSAL TOOL BENEATH UNIVERSAL BOTH STRAP HANDLES TOOL HANDLES REMOVING THE INTERNAL COMPONENTS USING THE DISASSEMBLY TOOL The disassembly tool allows the deck plates flow deck and inner baffle of the Bio Kinetic system to be removed for service without removing the e
74. ingulair system operation In any given month service contracts due to expire in two months will be located behind divider tabs 34 46 58 and so forth Second mailings may be made from cards located behind divider tabs 35 47 59 etc excluding those whose renewal contracts have been returned Executed service contracts should be filed alphabetically by owner s name in a separate file Multiple copies for owners who consistently renew their contracts should be attached to each other and organized chronologically DEAR OWNER SINGULAIR BIO KINETIC WASTEWATER TREATMENT SYSTEM system ee yea tes esi le purchase also provided for a two year mir to the one originaly in included with labor dest and ei r CAR illic Sa ll ie with costs fe ipei Mene Meier We would be happy to answer any questions regarding the renewable service program or any other questions you moy have regarding operation and maintainance of your Singulair wastewater r treatment system Fe toke the time to revi nsider e advantages of the service contract we have enclosed As in the past o peed oct Ya Geo Col Sed veins offer service and repair for systems on an as needed basis in the area we uve Thank you Sincerely yours Your Local Licensed Norweco Distributor PLEASE CONSIDER LAPSED SERVICE CONTRACT RENEWALS From time to time an owner may wish to renew a service contract which had been permitted to lapse When the executed contract and fee are rece
75. ioning 7 Verify that your company s identification label is affixed to the Service Pro control center and is legible Replace the label if necessary 8 Inspect wiring from the control center to the aerator s and pump s as far as it is visible and notify the owner if you see any damaged areas 9 Checkthe functionality of the pump by using the pump test switch If the pump fails to activate see the troubleshooting section of this document 10 As youleave make sure that the Service Pro integrated system controls are set for automatic operation for all aerator s and pump s 11 Make appropriate notations on the electrical control center condition on the service inspection record card SINGULAIR SYSTEM AND CONTROL CENTER SERVICE Cont TROUBLESHOOTING ELECTRICAL TROUBLESHOOTING CAUTION Before initiating any electrical component inspection or repair turn off all power to the Singulair system by switching off the dedicated circuit breaker in the main electrical service panel and then test with the electrical multi meter Repairs should always be made by a qualified electrician using proper procedures and safe tools Make sure that all circuits are properly grounded Do not stand in damp locations when making electrical system tests Always use tools with insulated handles for electrical repairs NO ELECTRICAL POWER FROM ELECTRICAL SERVICE PANEL TO CONTROL CENTER Integrated system controls terminal L1 and N read zero Follow inst
76. is limited warranty is and the owner agrees that it shall be in lieu of all other warranties whether expressed or implied No distributor service center dealer or person is authorized or permitted to make any contract or assume any other obligations or liabilities for Norweco Laws governing limited warranties vary in some states and although this warranty gives the owner specific legal rights there may be additional rights not contained norvveco 220 Republic Street Norwalk OH 44857 1156 Telephone 419 668 4471 Fax 419 663 5440 MMX NORWECO nOrvweco SERVICE PRO CONTROL CENTER WITH MCD TECHNOLOGY GETTING STARTED WEBSITE INSTRUCTIONS The Service Pro website is located at www servicepromcd com Navigating through the Service Pro website is similar to browsing any other site found on the Internet To utilize all features of the website pop ups must be allowed Refer to your Internet browser provider for specific instructions to allow pop ups The computer mouse on screen cursor and keyboard are the primary tools used to move through the website To browse the Service Pro website position the cursor over any hyperlink on the computer screen A highlighted word is a hyperlink if the cursor changes from an arrow to a hand when it is positioned over the word Information contained within the hyperlink can be accessed by clicking the left mouse button while the cursor is positioned over it After pressing the left mouse button the
77. ith insufficient fall or have settled See Bio Kinetic System Plugged Clean debris from tank outlet Remove obstruction Notify owner immediately Repair or replace effluent pump Have contractor regrade and or install risers Have contractor correct Have contractor clean or replace Have contractor correct or replace BIO KINETIC SYSTEM PLUGGED Mud has fouled filter media Organic overloading Hydraulic overloading Water softener backwash discharging into system Solids flowing in from pretreatment chamber Incomplete treatment due to aerator shut off Internal components flooded Grease or inorganic matter on filter media or in clarification chamber Compartmented contact chamber plates plugged Outlet weir obstructed See Mud or Silt in Singulair System See Organic Overloading See Hydraulic Overloading Have owner remove backwash line from system Evaluate pretreatment chamber See Singulair Tank Pumping instructions Place control center selector switch in automatic position Remove and service Bio Kinetic system Evaluate pretreatment chamber See Singulair Tank Pumping instructions Clean chamber plates Inspect and clean outlet weir CAUTION Never allow chemical wastes grease or mud to enter the Singulair system These materials alter the desirable characteristics of activated sludge and will cause severe problems in the performance of the system PROGRESS THROUGH norweco SERVICE
78. ived remove the service and warranty record card with all service cards from the alphabetical master file Only the 4 x 6 master card should remain Refile all other cards in the active service file behind the divider tab it would have been found in according to system age as if the service policy had been continuously in force This filing order will allow you to use the procedures already established for service scheduling and renewal policy mailings INSTALLATION OF EXCHANGE AERATORS When an owner uses the lifetime exchange program to receive a new aerator the three year limited warranty begins again However the two year initial service program does not No service is performed unless a service contract is in effect When the exchange aerator is installed a new warranty registration is included The top portion containing the new aerator serial number is to be kept with the Owner s Manual The middle portion must be signed by the owner and returned to the factory The lower portion is filed behind the original card in the Singulair customer master file or service file whichever is appropriate Note on the new card the aerator installation date and also mark the card that the six twelve eighteen and twenty four month inspections will not apply Record the exchange unit serial number and installation date on the 4 x 6 card in the alphabetical master file lt is important that service and warranty record cards be retained for installa
79. l allows the inner components of the Bio Kinetic system to be removed and reinstalled without removing the entire assembly USING THE SWAB TOOL The swab tool is used to apply Bio Kinetic lubricant to the rubber and plastic outlet connection components Proper lubrication will insure the outlet connection engages easily without leaks To prepare the swab tool for use place a clean cloth through the eyelet of the swab tool and apply Bio Kinetic lubricant to the cloth Examine the receiving flange cast into the outlet of the Singulair tank The grooves and face of the receiving flange should be free from debris Using the swab tool apply a liberal amount of Bio Kinetic lubricant to the grooves and face of the receiving flange Locate the gasketed discharge flange assembly installed in the outlet of the Bio Kinetic system Remove any debris from the gasket with a clean cloth Lubricate the gasket using the swab tool CAUTION Bio Kinetic lubricant has been specially formulated Use of other lubricants especially petroleum based lubricants can cause degradation of the rubber components and will void the warranty DISCHARGE FLANGE RECEIVING FLANGE UNIVERSAL LUBRICATING THE OUTLET COMPONENTS UNIVERSAL TOOL TURN UNIVERSAL TOOL CLOCKWISE TO ENGAGE LUGS BENEATH THE CONCRETE MOUNTING CASTING LOCKING DOWN THE BIO KINETIC SYSTEM USING THE LOCKING LUG TOOL The locking lug tool engages and disenga
80. l system and make appropriate notations on the Service Inspection Card Although the Singulair system effluent may be discharged and or disposed of in several acceptable fashions there should always be a ground water relief point installed in the effluent line It should be located at a point no higher than the outlet invert of the Singulair tank It will prevent flooding in cases where the disposal line is submerged or saturated with ground water Locate the ground water relief point and be sure that it is free of obstructions Locate the point of discharge closest to the Singulair MANUFACTURED BY norwecO NORWECO INC NORWALK OHIO U S A 44857 www norweco com MMX NORWECO INC NORWALK OHIO U S A SINGULAIR BIO KINETIC WASTEWATER TREATMENT SYSTEM CLARIFICATION AND BIO KINETIC SERVICE Page 5 of 6 system outlet A free falling grab sample of effluent can be collected after the point of discharge has been thoroughly cleaned Take note of effluent color odor and the presence or absence of suspended particles Accumulation of mud in the effluent disposal line or at its outlet can be a sign of a crushed or broken effluent line and should be reported to the owner Foaming odor or particulate sediment indicates that the Singulair System has not been providing adequate treatment Recheck the entire system by using the Singulair Troubleshooting guide NOTE An effluent grab sample allows a visual a
81. lectrically powered component in the Singulair Green system The aerator has been designed specifically for use in the Singulair system It costs less to operate and consumes fewer kilowatt hours of electricity than most major appliances The Singulair aerator is supplied with a prewired electrical control center contained in a NEMA rated enclosure The control center contains a power switch and time clock that control aerator operation The local dealer s name address and telephone number are displayed on the control center cover All system controls and necessary owner information are conveniently located at your fingertips Non mechanical flow equalization and final filtration is accomplished within the Singulair Green tank by the Bio Kinetic system This revolutionary device is installed in the clarification chamber and connected to the system outlet All Singulair Green components work together to assure complete pretreatment aeration clarification and final filtration SINGULAIR GREEN SYSTEM PERFORMANCE Rivaling the performance of the most advanced wastewater treatment plants in the world the Singulair Green system complies with USEPA wastewater treatment guidelines for secondary treatment systems and meets all requirements of NSF ANSI Standards 40 and 245 In ecologically sensitive areas the most stringent effluent standards are 10 mg L CBOD and 10 mg L TSS Rated Class after successfully completing the 7 month Sta
82. led access cover on the pretreatment chamber access opening Place a vented access cover on the aerator mounting riser and a sealed access cover on the Bio Kinetic system mounting riser before backfilling SEWER LINE INSTALLATION Sewer lines inlet invert 5 0 and outlet invert 4 8 may be installed as soon as the Singulair Green tank has been leveled Sewer line trenches must be smoothly excavated and free of debris or sharp objects The trenches must allow sewer lines to be laid with s of fall per lineal foot Influent and effluent sewer lines must be at least 4 in diameter The influent and effluent lines should be PVC pipe and solvent welded into the Singulair Green tank inlet and outlet couplings Influent and effluent lines must be laid continuously and unspliced from the tank to the undisturbed earth beyond the tank excavation site Underground electrical cable for electrical service to the Singulair aerator should be installed in the influent sewer line trench before backfilling the Singulair Green tank Refer to the ELECTRICAL WIRING AND CONTROL CENTER INSTALLATION instructions for complete details CAUTION Do not attempt to adjust the position of the tank or sewer lines with the backhoe bucket Excessive force may damage the inlet and or outlet couplings GROUND WATER RELIEF POINT The effluent sewer line should be installed with a ground water relief point to prevent back up into the system if the effluent discharge p
83. listed in this manual are indications of potential problems lf anything unusual is encountered refer to the Singulair Troubleshooting Guide NORWECO PRESCHEDULED SERVICE INSPECTIONS Cont Before you leave your plant e Be sure you have a complete list of service needs in the area you are going to work e Check to see that you have detailed directions to each installation e Be sure your service vehicle is fully stocked When you arrive at the site CAUTION e Meetthe owner Introduce yourself and present your business card e Explain the service inspection program and outline what you will do Mention that your services are at no charge e Ask for permission to inspect the Service Pro control center and Singulair tankage e Make sure the owner has a copy of the Owner s Manual serial number tag and previous Service Inspection Record Cards e Suggest that the owner record the information from the Service Inspection Record Card in the Supplemental Service Record Section of the Owner s Manual e Ask if there are any questions concerning the system or its operation CONTROL CENTER SERVICE If your visual inspection of the Service Pro control center reveals a problem be sure to shut off the appropriate circuit breaker in the main service panel then test all circuits with the electrical multi meter to be sure they are de energized before proceeding 1 If there is no evidence of an electrical problem check the
84. low aspirator shaft where it is introduced below the liquid surface Only the molded plastic aspirator and the lower portion of the stainless steel aspirator shaft are submerged The aerator is not designed to run under water and will automatically shut off if a high water condition occurs If the liquid rises to the level of the foam restrictor the control center will shut off power to the aerator Next an automatic diagnostic sequence begins as outlined in the section titled Service Pro Control Center The Singulair aerator is a precision engineered electro mechanical device Do not remove it from its installed position Do not attempt any type of repair Contact your local dealer if service is needed Unauthorized tampering or repair will void important provisions of the lifetime warranty and exchange program FRESH AIR VENTING SYSTEM Afresh air vent is designed into the perimeter of the access cover above the Singulair aerator The perimeter vent supplies fresh air to the aerator which is drawn through the aspirator and into the wastewater Finished landscaping should be maintained six inches below the top of the vented access cover and graded to drain runoff away from the cover Do not obstruct the vented access cover or allow plants shrubbery mulch or landscaping of any type to restrict the flow of air to the perimeter vent SERVICE PRO CONTROL CENTER To permit fully automatic operation prewired electrical controls a
85. mail A Customer Service representative will respond promptly C Help Provides information about the Service Pro nology i Quick Account Search eae rieri Account huamlrer Control Serial Number Aerator Serial Number q 1 Subscriber First Hania i uliscriber Last Name u u Service Pra Home Phone control center tree Add ji Pame Enntnri us help lag of 7006 Saraca Pro Meesbanng Inc All Rights Hatna HEADER FOOTER AND QUICK ACCOUNT SEARCH website Click the left mouse button while the cursor is over the desired topic A brief description about the topic is displayed D Log Off Formally exits the Service Pro website data fields The login page will be displayed QUICK ACCOUNT SEARCH The Quick Account Search box is located on the right side of every screen The box displays the current account number selected subscriber name subscriber address and subscriber account status ACCESSING THE SERVICE PRO WEBSITE 1 Contact Norweco customer service to request a user name and password 2 Open your Internet browser in standard fashion and in the address bar at the top of the computer screen enter http www servicepromcd com 3 Press the enter key The Service Pro Log In page will be displayed 4 Type the user name provided by Norweco in the User Name field Press the tab key or click in the Password field 5 Type the password provided by Norweco in th
86. ment is required by the local regulatory agency The service program should be renewed by the owner to insure maximum system performance Professional service is important to proper system operation and should not be allowed to lapse Each of these items are important Check aerator operation Check aerator power consumption Check aerator air delivery Clean stainless steel aspirator shaft Clean aspirator tip Clean perimeter air vent in aerator cover Inspect aeration chamber contents Check operation of control center Adjust time clock when required Remove the Bio Kinetic system Scrape the clarification chamber Inspect the Bio Static sludge return Inspect outlet coupling Install a clean Bio Kinetic system Inspect effluent quality Inspect outlet line Inspect ground water relief point Inspect effluent disposal system Complete 3 part service record Hang owner s record on front door Enter record into www servicepromcd com Mail health department notification lt lt lt lt lt lt lt lt lt lt lt lt lt lt lt lt lt lt lt lt lt Your Singulair Green dealer will perform the services outlined above during each service inspection WARRANTY REGISTRATION A Warranty Registration Card was attached to the Service Pro control center before it was shipped from the factory If this card has not been returned to Norweco complete and mail it immediately If it is not returned within thirty days of the ins
87. ndard 40 test protocol the Model 960 system averaged effluent of 6 mg L CBOD and 10 mg L TSS The Model TNT system averaged effluent of 4 mg L CBOD 9 mg L TSS and 12 mg L Total Nitrogen OPERATIONAL REQUIREMENTS The Singulair Green system is designed to treat only domestic wastewater Domestic wastewater is defined as the waste generated from a typical residence This includes flows originating from bathtubs clothes washers dishwashers drinking fountains water coolers food grinders kitchen sinks lavatories mop basins service sinks shower stalls sinks wash sinks water closets and whirlpool baths While the use of bio degradable detergents is recommended the Singulair Green system has been designed to handle any reasonable amount of bathroom kitchen or laundry waste However some care should be exercised to insure that non biodegradable and or toxic materials are not disposed of via the domestic wastewater plumbing Do not use the plumbing system for disposal of lint cooking grease scouring pads diapers sanitary napkins cotton balls cotton swabs cleaning rags dental floss strings cigarette filters rubber or plastic products paints and thinning agents gasoline motor oil drain cleaners or other harsh chemicals These items could plug portions of the plumbing interfere with biological treatment accumulate in the treatment system and adversely affect system performance Never connect roofing down spouts footer drain
88. ndicates the pretreatment chamber should be evaluated Repeat steps 1 8 for Singulair systems with multiple aeration chambers and aerators NOTE Do not replace the aerator s until the Bio Kinetic system s have been removed from the clarification chamber and properly serviced SETTLEABLE SOLIDS TEST A settleable solids test should be conducted as part of the aeration chamber evaluation during each routine service inspection to monitor system performance To insure a well mixed sample is collected for the settleable solids test make sure the aerator has been running for at least 10 minutes Collect the sample immediately after turning off and removing the aerator and before the aeration chamber contents begin to settle Using a graduated cone or other clear container dip the container into the aeration chamber to a depth of 2 2 feet Set the container on a level surface and allow the solids to settle for 30 minutes while you complete the service inspection Do not disturb the container during the test After 30 minutes read the level of solids and compare it with the total liquid volume in the container Calculate the percentage of settled solids volume i e 2 full of solids equals 50 If the settled material contains large pockets of clear liquid estimate the volume of these pockets and reduce the settled solids reading by that amount A settled solids reading of up to 75 indicates no adjustments are necessary NO
89. ntire system from the clarification chamber t is not necessary to dewater the Bio Kinetic system before removing the internal components To remove the internal components remove the Bio Kinetic system access cover and place it upside down on the ground near the mounting casting If the system is equipped with Blue Crystal or Bio Neutralizer feed tubes carefully remove each tube one at a time Lay each feed tube on the inverted access cover Do not allow the feed tubes to touch each other Remove the service cover from the Bio Kinetic system Do not disengage the locking lugs The universal tool is equipped with a fixed handle and a movable handle Lower the movable handle into the open top of the Bio Kinetic system The movable handle of the disassembly tool should be positioned so that each end of the movable handle is beneath the plastic handles on top of the flow deck Lift the internal components with the disassembly tool to remove them from the Bio Kinetic system When service has been completed use the disassembly tool to lower the internal components back into the Bio Kinetic system SERVICE SINCE 1906 WWW norweco com MMIV NORWECO INC NORWALK OHIO U S A norwecO SINGULAIR BIO KINETIC WASTEWATER TREATMENT SYSTEM CLARIFICATION CHAMBER AND BIO KINETIC SERVICE 1 Check operation of the Service Pro control center and complete all Singulair Aerator Service instructions to the point of aerator reinstalla
90. oint is blocked or flooded This device can be constructed by installing a pipe tee in the effluent sewer line and extending it to grade The relief point must be at a lower elevation than the outlet invert of the Singulair Green tank The extension to grade should be installed with a suitable screen to prevent access to the sewer line BACKFILLING THE GREEN SYSTEM Prior to backfilling add a minimum of 12 250 gallons of ballast water to the Singulair Green tank to prevent shifting in the excavation Fill each chamber to an equal level Do not add water through the clarifier access opening The clarification chamber will be filled through the transfer opening between the aeration and clarification chambers as the aeration chamber is filled The Singulair Green tank must be backfilled immediately after the sewer lines underground electrical cable and ballast water are in place gt GRAVEL BACKFILE GRAVEL PAD PROPER BACKFILL FOR THE TANK Cover all openings then begin backfilling with gravel under and around the sloped clarifier Continue to add gravel until the discharge line from the Singulair Green tank is covered Proceed to the inlet end of the pretreatment chamber and add gravel until the inlet line is covered Fine loose earth may be used to backfill the remainder of the excavation Be sure that the backfill is free of rocks sharp objects large clumps of earth and construction debris Never use clay for backfill m
91. om MMX NORWECO INC NORWALK OHIO U S A component norwecO SINGULAIR BIO KINETIC WASTEWATER TREATMENT SYSTEM SINGULAIR AERATOR SERVICE The Singulair aerator has been specifically designed for use in the Singulair system and is the only electro mechanical It provides maximum air introduction thorough mixing and assures reliable economical wastewater treatment For Singulair systems requiring more than one aerator follow these instructions for each aerator and aeration chamber The Singulair aerator is factory lubricated for the life of the unit No service inside the aerator is required Unauthorized disassembly will void the warranty CAUTION Any time an aerator or test equipment is connected or disconnected first shut off the selector switch in each control center Failure to do so could result in personal injury or equipment damage 10 Open the control center and push the reset button on the Service Pro panel As you approach the Singulair tank listen for excessive noise before removing the vented cover Remove the vented access cover located above the aeration chamber and place it aside The aerator should be operating normally Make sure the debris screens are in place in the air intake ports Manually check the aerator brackets for excessive vibration Check the aeration chamber for odor A musty odor indicates the presence of aerobic conditions essential for good treatment A septic odor indica
92. ommercial Select the installation date and system start up date 10 Indicate whether the Singulair system is remotely monitored by choosing Yes phone line is connected or No and indicate if the monitoring agreement has been received The monitoring start date and scheduled monitoring renewal dates are automatically displayed NOTE Selecting Yes phone line is connected will initiate the start of the monitoring service billing period For systems that will be monitored at a future date select No Once monitoring should begin use view edit subscriber to update the system to Yes phone line is connected 11 Select the correct Singulair system model from the drop down list 960 1000 960 1250 960 1500 960 500 960 600 960 750 or Other If Other key in the appropriate system model 12 Key in the appropriate aerator serial number and select the correct model from the drop down list 206C 780 93 95 96 or Other If Other key in the appropriate aerator model Enter the Control Serial Number and select the correct Control Model from the drop down list Service Pro or Other If Other key in the appropriate control model 13 Select up to three auxiliary alarms that are connected for remote monitoring The drop down list includes ChemCheck Effluent Pump None Post Air
93. on brackets worn Replace shock absorbers Bearing failure in aerator motor Return aerator to factory Noise is generated by excessive vibration See Aerator Operates With Excessive Vibration AERATOR OPERATES WITH EXCESSIVE VIBRATION Debris on aspirator shaft Remove debris with knife Aspirator shaft bent Return entire aerator to factory Aerator mounting brackets bent Straighten brackets Top aerator brackets not seated evenly Adjust mounting brackets Aspirator shaft installed too tightly on Reinstall aspirator shaft with set screws finger tight only intermediate shaft If condition persists return entire aerator to factory Aspirator shaft installed with improper alignment Reinstall aspirator shaft to factory alignment marks to intermediate shaft AERATOR OPERATES BRIEFLY BEFORE CIRCUIT BREAKER TRIPS Aerator is drawing excessive current See Aerator Drawing Excessive Current Aerator is partially under water See Singulair System Flooded Aspirator shaft bent Return entire aerator to factory Moisture has entered aerator motor Return entire aerator to factory AERATOR TROUBLESHOOTING Cont ELECTRICAL TROUBLESHOOTING CAUTION Before initiating any electrical component inspection or repair turn off all power to the Singulair system by switching off the dedicated circuit breaker in the main electrical service panel and then testing with the electrical multi meter Repairs should always be made by a qualified electrician using pro
94. ontracts to extend these routine inspections after the initial program expires are available from the local licensed Norweco distributor The pretreatment chamber of the Singulair system will periodically require pumping Because the Singulair system is a biological treatment device the time frames listed within these instructions are estimates Actual pumping frequency will depend on the amount and strength of the wastewater being treated Handling and disposal of pretreatment chamber contents referred to as septage or the contents of the aeration and clarification chambers referred to as biosolids are regulated by local state and federal authorities Disposal options may include land application lagoon treatment municipal wastewater treatment or landfill disposal Prior to arranging for tank pumping contact the Norweco distributor to obtain complete information on access to chambers removing equipment coordination of services and disposal of tank contents During Singulair system installation and backfilling do not allow dirt or mud to enter the system Once in the system dirt or mud will form a heavy sludge which will affect settling characteristics interfere with filtration and degrade effluent quality If dirt or mud enters the system it must be removed to insure proper system operation Removing the dirt or mud may require repeated flushing and tank pumping For additional details refer to Singulair Tank Delivery and Setting instruction
95. or cables to be sure they are properly secured Lift the tank using at least four of the molded lifting lugs located on the Singulair Green tank Carefully lower the tank into the excavation Stop the tank several inches above the excavation floor and position it in the desired location Lower the tank carefully until all tension is off the lifting device Do not remove the lifting chains straps or cables until tank leveling has been completed LOWER TANK INTO EXCAVATION LEVELING THE TANK Remove the access covers and place a level on the risers to verify that the tank is level within 4 from side to side and end to end If the tank needs to be raised more than 6 to apply leveling material all personnel should move to a safe location so the tank can be fully removed from the excavation Fall through the system from inlet invert to outlet invert is 4 Therefore the outlet invert of the system must be installed 4 lower than the inlet invert LEVEL BEFORE BACKFILLING TANK MOUNTING RISER AND OPTIONAL EXTENSION RISER INSTALLATION If extension risers are required install them as needed above each mounting riser To insure a watertight seal install an o ring gasket in all joints between the risers Access to the pretreatment chamber can be developed to grade or below grade as required by local regulation or owner preference The access cover on the pretreatment chamber mustbe developedto within 12 offinished grade Place a sea
96. ow The results of the inspection should be noted on the Service Inspection Card 1 If the pretreatment chamber access opening is not equipped with a riser and cover at grade dig down to the access opening in the top of the tank The opening is in line with the access opening for the aeration chamber and the system outlet The access cover should not be more than 12 below grade 2 Remove the cover s and be careful not to allow dirt or mud to enter the tank 3 Visually examine the surface of the pretreatment chamber for a significant accumulation of grease oil or non biodegradable materials 4 Using the hopper scraping tool gently probe the surface of the chamber to determine the thickness of the scum mat Force the tool down through the scum mat rotate the tool one quarter turn then raise it until the bottom of the mat is felt If the depth of the floating scum layer has reached the bottom of the discharge tee the chamber should be pumped 5 To check the depth of the settled sludge layer secure a rough white towel to the handle of the hopper scraping tool and lower it to the bottom of the chamber Lower the tool behind the discharge tee baffle to avoid floating particles Push the tool through the settled sludge layer to the bottom of the tank Wait several minutes and carefully remove the tool The depth of the settled sludge layer will be shown by a dark line on the towel If the settled sludge layer has accumulated to
97. per Burial Requirements section of this guide Failure to follow the excavation and backfilling guidelines may result in tank damage and will void the system warranty Check the influent and effluent sewer line trenches The trench depth should correspond with the Singulair Green system inlet and outlet connections and the trenches should be smooth to prevent damage to the sewer lines TANK WITH DELIVERY TRAILER A tank leveling pad should be installed in the bottom of the excavation The leveling pad should be a minimum of 4 thick and leveled to within 4 from side to side and end to end The elevation of the top of the leveling pad should correspond to the outside bottom of the Singulair Green tank when installed In areas with unstable soil conditions a reinforced concrete pad may be required under the Singulair Green tank Safe working conditions must be established and maintained during the entire installation procedure Unstable soil conditions require constant monitoring of the site to insure safety Installation procedures equipment and personnel should always comply with applicable safety regulations as well as all federal state and local codes If the Singulair Green tank is to be installed in saturated clay areas with a high watertable bogs swampy areas landfills where soil is soft or wet areas containing expansive soils or soils with an ultimate bearing capacity of less than 1 500 PSF the unit must be
98. per procedures and safe tools Make sure all circuits are properly grounded Do not stand in damp locations when making electrical system tests Always use tools with insulated handles for electrical repairs NO ELECTRICAL POWER FROM ELECTRICAL SERVICE PANEL TO CONTROL CENTER Circuit breaker in electrical service panel has tripped Fuse in electrical service panel has blown Circuit breaker in electrical service panel turned off Loose connection in electrical service panel Defective circuit breaker in electrical service panel Corrosion on contacts prevents flow of current Incomplete circuit neutral not properly wired Power cable from service panel to Service Pro control center severed Turn breaker to off position then turn on Have owner replace fuse Turn breaker on Tighten all connections First shut off breaker in main electrical service panel Have owner replace circuit breaker Clean or replace contacts Have owner wire directly to neutral bar Have owner locate break and repair NO ELECTRICAL POWER FROM CONTROL CENTER TO AERATOR Service Pro control center terminal A1 and neutral read zero voltage Singulair circuit breaker has tripped Singulair circuit breaker is defective Singulair selector switch turned off Singulair selector switch defective Corrosion on terminals prevents flow of current Power cable from Service Pro control center to aerator damaged Loose wiring connection Place sel
99. proper disposal method If a period of intermittent use or an extended period of non use of the Singulair Green system is anticipated contact the local dealer for instructions Your local dealer has comprehensive service instructions and has been factory trained in troubleshooting procedures Contact your local Singulair Green dealer if you require service or information regarding tank pumping SERVICE PRO MONITORING CENTER The Service Pro monitoring center is a maintenance tracking database that is free for use by all Singulair Green dealers and service providers If your Singulair Green dealer uses the Service Pro website a record for your system will be created at www servicepromcd com when the system is installed The serial numbers for Singulair Green equipment and treatment plant information will be entered at that time This proprietary website stores all relevant system information in one convenient secure and password protected location The Service Pro website keeps a detailed history of all maintenance visits that are made to your installation The monitoring center will schedule future service inspections and notify your Singulair Green dealer when they are due System owners can also use the Service Pro website to access information track service calls or monitor compliance with regulatory requirements If you would like to use the Service Pro website contact your Singulair Green dealer to receive a user name and passwo
100. r and control center warranty SERVICE PRO MONITORING INC SUBSCRIBER MONITORING AGREEMENT Thay eim ul ba compiated 2nd Wer cope Ther ayto 41 Di compledid donec and im nomad fo Monaco binom Ganson Pro maning wil baci SERVICE PRO Subscriber Information Name Emad Addnisa Smet Address County City ale Sui Amaral mp Code County Tel Sutdvuaen __ Home Phone _ Lol Buck Cel Prone PET Sections Mark Address Cay Sale Zip Conde System information System StartUp Date _ _ tiation Type O Residenbal O Commercial Saguler System Model O 980 5005 PO D 260 7506 PD os 16006PD o o5 12506PD C 60 1500 PD O TNT 560GPD O TNT T amp GPD D TNT 1800500 Meca Geral Number Coni Sena Number Gono Model Liven Disposal Method Pump Son Dye Ore iiai Lye rmm Dachicrnalion Oye rnm LI uwikary Orne LI Auxiliary Theme Inapectien Frequency Oi mant O 4 manha D 8 amanha D 12 mota Service Provider Information Company ame Addrogs Diy D Fh __ Fax Humber Distributor Information Company Name Contact Addis City fuse Dip Code Country Dto Paonia Call Phani Fax Humber Emad Address TERMS AND CONDITIONS Nolo a subsoriber You thi subscriber may cancel Ies aenemmaent at aen bene prior to midnight of the third business das afer tha date ei fus Iraniact on WHEREAS the undersign d hereinafter called SUBSCRIBER has hergintoes entened an agreement with its Inztallaian Ce I _ hanpina ar called SUBSCRIBER S INS
101. ract information B View Edit Subscriber View or edit subscriber s D account and system information are not connected to a telephone line but tracked for service Records Only Inactive Accounts Accounts that are not remotely monitored or under a service contract but maintained for future reference aaa ar C Archived Accounts Accounts that are marked for ae cnt powered by MCD technology He deletion Q All Accounts All accounts regardless of status NOTE The results will appear in a report format that can be sorted by any column header Reports can be viewed printed or downloaded wo LESA Mehila Phang 413 555 5553 2 History This area is where historical information about an account is stored and accessed At the request of the distributor regulatory officials may gain access to this area for accounts that are within their jurisdiction The subsections of this State Province 0H T Di amem area are Sepamber lot M y oo Bl September S 98 zs E A Specific Account Obtain information regarding a po E EE specific subscriber B All Active Accounts View history information for all 62010 Sanico Pro Montt c AR is Peter active subscribers C All Suspended Accounts View history information VIEW EDIT SUBSCRIBER SCREEN for all suspended subscribers GETTING STARTED WEBSITE INSTRUCTIONS Cont NOTE The information accessed in each of these categories can be spec
102. rd An optional Service Pro MCD control center or Service Pro TNT control center is available for use with the Singulair Green system Designed to connect to a standard telephone line these control centers provide MONITORING COMPLIANCE and DIAGNOSTIC functions complete with telemetry for communication with the Service Pro monitoring center Digital Subscriber Line DSL phone service requires the use of a low cost DSL filter Voice Over Internet Protocol VOIP is not reliable with any telemetry system and not recommended Once your Service Pro control center is connected to a telephone line commissioned and covered by a remote monitoring agreement your dealer will be immediately notified of any alarm condition The Service Pro monitoring center will automatically log the time and date of alarm conditions as well as service performed and store them in your system history record for viewing at www servicepromcd com E 4 ww Lj A powered by MCD technology s oS a Ka ie a 1 Q ilon Lima the lon menu located on tit bat drm ion cide af than paga To accom speci lc acccemt Inl eamsation r areas macaioring s Click c the Help link located at the bottom of the pags Dl you have peti question or Service Pro concerne click om fhe Comiec Us Eak lczbed 38 ther bortoas od this control center pape Ta isar mor aboot the lature oHe bey ihe Serelc j click Frere iral Fro conan penpe SINGU
103. rds behind divider tab 23 whose contracts have not been renewed Record the dates of these mailings on the registration card MANUFACTURED BY NORWECO INC I00r WeCQ NORWALK OHIO U S A 44857 WWW norweco com MCMXCVII NORWECO INC NORWALK OHIO U S A SINGULAIR BIO KINETIC WASTEWATER TREATMENT SYSTEM SERVICE PROGRAM AND RECORDKEEPING Cont RENEWED SERVICE POLICIES If an executed service contract and fee are received by the end of the two year service period the service and warranty record card followed by four completed service inspection cards is retained in the service file Service policy inspections after the initial two year program are performed in the same fashion as initial inspections Cards each month from behind divider tabs 6 12 18 and 24 and from behind tabs which are multiples of six 30 36 42 48 etc are used to schedule routine service for the month Fill out three part service cards for each installation and continue to file completed service inspection cards chronologically behind individual service and warranty record cards Remember to update the service and warranty record cards for each installation as service contract inspections are performed Continued service policies are renewed annually Renewal service contracts should automatically be mailed in their tenth month They should be done monthly when initial service contracts are mailed to owners in the twenty second month of S
104. re supplied in a sealed NEMA rated enclosure for your safety and the protection of components and wiring The control center should be located so the red warning light can be seen and the audible alarm heard while minimizing exposure to harsh weather or conditions that might prevent routine access If an issue with the aerator is detected the red alarm light will flash and the control center will attempt to restart the aerator every five minutes for two hours For an open motor or under current condition the alarm light will display a repeating pattern of two short flashes followed by a three second pause For an over current condition the alarm light will flash evenly until serviced If the aerator does not restart after two hours the audible alarm will sound To silence the audible alarm and attempt to restart the aerator push the reset button on the control center cover This should allow the aerator to resume normal operation If the alarm condition is not resolved the audible alarm will be silenced for 48 hours but the alarm light will continue to flash In this case contact your local Singulair Green dealer TIME CLOCK The control center for the Model TNT system is supplied with a non adjustable time clock The non adjustable time clock creates a 60 minute aeration cycle followed by a 60 minute anoxic cycle during which the aerator is off All other control centers are supplied with an adjustable time clock that determines the oper
105. repaid by a licensed Singulair distributor licensed service center or authorized dealer This limited warranty shall be recognized in effect for three years from the date of Singulair system installation if a warranty registration card has been properly registered with the factory according to the terms of this warranty If the warranty registration card has not been registered upon installation of the Singulair system the limited warranty shall be recognized in effect for three years from the date the warranted component was shipped from the factory Norweco reserves the right to revise change or modify the construction or design of the Singulair system or component parts without incurring any obligation to make such changes or modifications in earlier model components Norweco reserves the right to furnish new or rebuilt component parts which in Norweco s judgement are the equivalent of the parts being replaced Service may occasionally be required for the Singulair system due to damage resulting from accident improper use voltage fluctuations greater than 5 of the aerator nameplate rating abuse tampering act of God improper installation vandalism or failure to follow operating procedures As this damage has not resulted from defects in workmanship or material it shall not be covered by this warranty Service charges incurred in these cases including parts and labor shall not be assumed by Norweco and shall be the responsibility of the
106. ructions detailed in Electrical voltage Troubleshooting section of the Singulair Service Manual NO ELECTRICAL POWER FROM CONTROL CENTER TO AERATOR Integrated system controls terminal A1 and N read zero Follow instructions detailed in Electrical voltage Troubleshooting section of the Singulair Service Manual NO ELECTRICAL POWER FROM CONTROL CENTER TO PUMP Integrated system controls terminal P1 and N read zero Check to see that pump circuit breaker is in the on voltage position Check to see that on float in pump station wet well is elevated to its closed position Check all wiring from control center to pump AERATOR WILL NOT START Aerator power switch in on position but aerator does Follow instructions detailed in Electrical not run Troubleshooting section of the Singulair Service Manual PUMP WILL NOT START Proper voltage at terminals P1 and N but pump does See instructions contained in Pump Operation and not run Maintenance Manual Pump does not run when proper float is inverted Replace defective float AERATOR DRAWING EXCESSIVE CURRENT Foam restrictor partially under water See Singulair System Flooded Debris on aspirator shaft Remove debris with knife Motor failure Return aerator to factory Insufficient voltage less than 103 volts Report condition to power company Excessive voltage greater than 126 volts Report condition to power company PROGRESS THROUGH norwecO SERVICE SINCE 1906 www norweco c
107. s INTRODUCTION The Singulair system is a biological treatment device and should not require pumping as frequently as a septic tank Septic tanks are designed to store solids and perform limited biological treatment Frequent pumping of a septic tank is mandatory to remove and dispose of these solids before they discharge from the tank The Singulair system is designed to biologically treat all incoming wastewater and return only a high quality effluent to the environment The multiple operating processes contained within the plant accomplish primary secondary and tertiary treatment in each Singulair system The pretreatment chamber of the Singulair system is designed to retain non biodegradable solids and allow biodegradable solids to flow into the aeration chamber The aerobic treatment process in the Singulair system utilizes these biodegradable solids to convert the wastewater into carbon dioxide and water This natural biological process minimizes the accumulation of solids and eliminates the need to pump the system as frequently as a septic tank Because the Singulair system utilizes the biodegradable material found in wastewater to perform biological treatment pumping the system more often than needed will not improve operational performance Removal of the solids in the Singulair system will be required when indicated by an inspection or evaluation as outlined herein WHEN TO PUMP Norweco distributors provide maintenance and s
108. s sump pump piping garage and basement floor drains or water softener backwash to the domestic wastewater plumbing or the treatment system Water softener backwash will interfere with biological treatment and must be disposed of separately ELECTRICAL REQUIREMENTS The Service Pro control center must be wired to a dedicated 115 VAC single phase circuit at the main electrical service panel A 15 amp circuit is recommended 10 amp minimum A pictorial wiring diagram is provided inside the control center enclosure All electrical work must be performed in accordance with the requirements of the National Electrical Code and all applicable local codes Electrical connections should be made only by a qualified electrician following proper procedures and using safe tools CAUTION Any time service is required first shut off the dedicated circuit breaker in the main electrical service panel Next shut off the power switch in the Service Pro control center Failure to do so could result in personal injury or equipment damage SINGULAIR AERATOR The aerator has been specifically designed for use in the Singulair system and includes special alloy and molded plastic parts to prolong aerator life Aerator bearings are pre lubricated and sealed The Singulair aerator is installed in a plastic mounting riser above the aeration chamber Fresh air enters the aerator through four intake ports located under the aerator handle Air is drawn down the hol
109. s may be terminated or cancelled only upon e Written notice by one party effective as of the effective date thereof if the other party is in default of any provision of this agreement and such default is not cured by the defaulting party within fifteen 15 days after the effective date of said notice from the non defaulting party or by the mutual written agreement of both parties e Copy of such written notice shall be forwarded to the regulatory agency MISCELLANEOUS PROVISIONS This agreement is personal in nature and may not be delegated assigned or transferred by either party without prior written consent of the other party The laws of the State of Oregon shall govern this agreement The homeowner shall be responsible for complying with the Singulair Owner s Manual provided to them with the purchase of the system Any notice or other communication required or permitted to be given under this agreement shall be in writing and shall be mailed by certified mail return receipt requested postage prepaid addressed to the parties at the addresses shown on the first page of this contract Any notice or other communication shall be deemed given at the expiration of the second day after the date of deposit in the United States mail These addresses to which notices or other communications shall be mailed may be changed from time to time by giving written notice to the other party as provided in this section SINGULAIR SYSTEM PROVIDER
110. s with Sealed or Vented Lids INJECTION MOLDED RISERS AND LIDS ARE INCLUDED WITH EVERY SYSTEM ALL RISERS AND COVERS ARE SEALED TO THE TANK WITH O RINGS AND TAMPER RESISTANT FASTENERS ADDITIONAL RISERS CAN BE ADDED TO FIT SPECIFIC JOBSITE REQUIREMENTS through the flow equalization ports These ports control the flow through all upstream and downstream processes and regulate the amount of liquid that can enter the Bio Kinetic system Progress Through Service Since 1906 Ultimately our success over all these years boils down to perceived appreciated and consistently delivered service to our customers Consider the facts The Singulair Green treatment unit is certified to NSF Standard 40 Underwriters Laboratories UL and the Canadian Standards Association CSA have certified and or listed all electro mechanical equipment and components These listings provide you the highest safety reliability and quality Contained in a rugged heavy duty UV protected polyethylene tank the Singulair Green treatment system weighs less than 900 pounds and can easily be installed with a backhoe 48 hour retention in the Singulair Green system reduces tank pumping frequency as compared to other systems that have a smaller capacity System operating costs are low The only electrical component is our low RPM Singulair aerator Durable reliable components are safely installed out of sight below grade No exposed power cords compressors
111. services to be provided under this contract WARRANTY The Singulair service provider warrants that all services shall be performed in a good and workmanlike manner and that the service provider will correct any Singulair system errors malfunctions or defects directly caused by the service provider s failure to perform the services and additional services in such manner LIMITATION OF LIABILITY The sole liability of the Singulair service provider under this agreement shall be to correct any errors malfunctions or defects in the system directly caused by the Singulair service provider s failure to perform any services in a good and workmanlike manner pursuant to the charges outlined above In no event shall the service provider s liability to the customer hereunder exceed the total of the amounts paid to the service provider hereunder by the customer In no event shall the Singulair service provider be liable to the customer or any third party claimant for any indirect special punitive consequential or incidental damages or lost profits arising out of or related to this service contract or the performance or breach thereof whether based upon a claim or action of contract warranty negligence or strict liability or other tort breach of any statutory duty indemnity or contribution or otherwise even if the service provider has been advised of the possibility of such damages SERVICE CONTRACT TERMINATION CANCELLATION Service contract
112. ss conveniently posted on the control center cover SERVICE PRO Control Center EVERY SINGULAIR AERATOR IS INSTALLED WITH A SOLID STATE ELECTRICAL CONTROL CENTER EACH IS EQUIPPED WITH RESETTABLE CURRENT SENSOR ON OFF SELECTOR SWITCH RED WARNING LIGHT TIME CLOCK AUDIBLE ALARM AND OPTIONAL FCC LICENSED AUTODIALER FOR REMOTE MONITORING OF INDIVIDUAL SYSTEM COMPONENTS Today s Answer for the Protection of Tomorrow s Environment Other Products Modulair Wastewater Treatment Plants Travalair Wastewater Treatment Plants oven S USA S norweco Engineering the future of water and wastewater treatment norvveco SINGULAIR GREEN BIO KINETIC WASTEWATER TREATMENT SYSTEM MODELS 960 AND TNT WITH SERVICE PRO CONTROL CENTER OWNER S MANUAL INTRODUCTION The Singulair Green unit is the finest system available and utilizes the most up to date wastewater treatment technology It is a sound investment that protects you and the environment Please take the time to familiarize yourself with the contents of this manual HOW THE SINGULAIR GREEN SYSTEM WORKS Developed to serve homes and small businesses beyond the reach of city sewers the Singulair Green system employs the extended aeration process Similar to the treatment method used by most municipal wastewater treatment facilities this process involves a natural biological breakdown of the organic matter in wastewater Wastewater enters the pretreatment chamber
113. ssessment and should only be used in conjunction with routine service and or troubleshooting procedures to accurately evaluate system operation A composite sample collected over 24 hours of system operation preserved and transported using USEPA established procedures is necessary if laboratory analysis of the effluent is to be performed Laboratory analysis of an effluent grab sample can lead to misleading conclusions about system operation and should not be conducted For further information regarding proper evaluation techniques for sampling onsite systems refer to the Norweco Technical Bulletin EFFLUENT SAMPLING TECHNIQUES FOR RESIDENTIAL TREATMENT SYSTEMS Make appropriate notations on the condition of the plant effluent and disposal system on the Service Inspection Card BEFORE YOU LEAVE THE FACILITY Make sure that both sides of all three Service Inspection Cards are properly and completely filled out including any specific notes or special services that your inspection indicates are needed Leave the top section of the Service Inspection Card with the owner and provide a brief verbal explanation of the condition of the system Advise when to expect your next routine visit and provide your business card with office phone number should the owner have any questions Point out the advantages of a continued service policy with your company if the warranty or current service policy is nearing expiration Explain
114. stems should be made only through an aerator mounting casting Never insert the hose through the Bio Kinetic system mounting casting 7 A Singulair system that has been inactive for an extended period of time or that has accumulated mud or dirt during installation may have to be washed down with fresh water and pumped out This process may have to be repeated for proper system operation 8 After pumping fill all chambers to capacity with water Return all aerators Bio Kinetic systems and access covers to their proper locations as outlined in the Singulair Service Manual Be sure each control center selector switch is in the automatic position and each enclosure is secured with a tamper evident seal Following tank pumping no other system adjustments are necessary for proper biological treatment to continue Semi annual service inspections by a factory trained Norweco service technician should be conducted to insure long term system performance DISTRIBUTED LOCALLY BY Norweco Norweco com Singulair Modulair Travalair Lift Rail Microsonic Bio Dynamic Bio Sanitizer Bio Neutralizer Bio Kinetic Bio Static Bio Gem Bio Regeneration Bio Perc Blue Crystal ClearCheck ChemCheck Service Pro Grease Buster and BUSTER logo are registered trademarks of Norwalk Wastewater Equipment Company Inc MMVII NORWECO INC SINGULAIR LIFETIME WARRANTY AND EXCHANGE PROGRAM OWNER PROT
115. tallation date the three year limited warranty and lifetime aerator exchange program will begin on the date of component shipment from the factory If the Service Pro control center is mounted in an outdoor location remove the aerator model number and serial number record card and store it safely for future reference Otherwise do not remove this card from the control center If it is necessary to call your dealer for service make note of the information on the control center data plate and the aerator serial number before calling Warranty and service records are cross indexed by owner name and aerator serial number Supplying the aerator serial number with the service request will give the service provider a ready reference so that changes in system ownership will not delay service SINGULAIR GREEN LIFETIME PROTECTION The Singulair aerator enjoys the distinction of being the only aerator on the market today backed by a lifetime warranty and exchange program Each Singulair aerator Service Pro control center and Bio Kinetic system are warranted to be free from defects in material and workmanship under normal use and service for a period of three years The local licensed dealer or service center has detailed warranty and exchange information and should be contacted for service or replacement instructions norvveco 2 3 Year Limited Warranty ES Vw Lifetime Exchange Program S
116. ted unit in only one service trip EXCHANGE AERATOR COSTS You may compute exact costs for exchange aerators during your service inspection since the cost is determined by system age regardless of condition Exchange rates are given on the Singulair Warranty and Exchange Program data sheet In cases where the aerator has failed under warranty you should replace it with a loaner unit to insure continued operation of the system and protect effluent quality Return the warranted unit to the factory immediately for replacement and schedule reinstallation with the owner at the earliest possible convenience when it is returned to you MANUFACTURED BY norweco NORWECO INC NORWALK OHIO U S A 44857 WWW norweco com MMVI NORWECO INC NORWALK OHIO U S A norwecO SINGULAIR BIO KINETIC WASTEWATER TREATMENT SYSTEM USING THE UNIVERSAL TOOL The universal tool is available to assist in the installation and service of the Bio Kinetic system This device incorporates a swab tool locking lug tool lifting tool and disassembly tool into one convenient package The swab tool simplifies the application of Bio Kinetic lubricant to the outlet components of the Singulair tank The locking lug tool engages and disengages the locking lugs of the Bio Kinetic system beneath the concrete lip of the mounting casting The lifting tool assists in the installation and removal of the Bio Kinetic system from the Singulair tank The disassembly too
117. tem during service 3 Remove the Singulair aerator and place the service funnel over the aerator mounting casting 4 Using the universal tool remove the flow deck and chamber plate assembly from the Bio Kinetic system Place the assembly on the service funnel for cleaning 5 Using the universal tool disengage all four black locking lugs to allow for removal of the outer chamber 6 Lower the fixed handle of the universal tool into the upper lip of the Bio Kinetic system outer chamber Turn the handle until the lifting tool is engaged into the lifting rib 7 Theouter chamber is equipped with a drain valve and fill valve to allow for easy removal and reinstallation during service Begin lifting the outer chamber from the tank The drain valve will automatically open as the outer chamber is lifted out of the clarification chamber Remove the outer chamber from the mounting casting and set it on the upside down lid of the service container NOTE Repeat steps 1 7for clarification chambers with multiple Bio Kinetic systems 8 Reinstall the Singulair aerator s as outlined in the Singulair Aerator Service Instructions The aerator s must be in operation while the remaining clarification chamber service is performed 9 Check the surface of the clarification chamber for the presence of grease or biologically untreatable material A significant accumulation of these materials would indicate that the pretreatment chamber should be e
118. tes inadequate aeration suggesting that the passage of air into the tank contents has been restricted Carefully remove the debris screens from the air intake ports Wipe the aerator air intake ports with a damp cloth being careful not to allow dirt or debris to enter the intake openings Using the Singulair flowmeter check the air delivery It should read approximately 3 CFM Refer to the Singulair Aerator Flowmeter instruction sheet for complete details Inspect the outside of the electrical connector assembly for worn spots Uncouple the connector and check for any evidence of moisture inside Secure the closure cap over the female half of the connector to keep it clean and dry while you work Within 2 3 minutes after turning off the aerator perform a settleable solids test of the aeration chamber contents Refer to Singulair Tank Pumping instructions for details Remove the aerator from the mounting casting BE CAREFUL when removing the aerator to see that the aspirator shaft does not come in contact with the mounting casting The aspirator shaft is straightened to acritical tolerance before it is shipped from the factory lt must retain this straightness tolerance or vibration may result Excessive vibration can greatly shorten aerator life and could also cause the unit to consume 11 12 13 more electrical power than necessary Check the rubber shock absorbers on each bracket for wear Replace any that are missing or
119. the 600 GPD gallons per day NSF ANSI Standard 40 design loading schedule minimum performance of the Singulair Green system equalizes all flow an average of 50 As a result hydraulic surges and periods of high wastewater flow are automatically reduced to protect the environment and all treatment plant processes on a demand use as needed basis NO OWNER MAINTENANCE The Singulair Green system is inspected and serviced by a local licensed factory trained dealer therefore no owner maintenance is required during the warranty period The Singulair Green system does not require pumping as often as a septic tank Under normal use only the pretreatment chamber should be pumped How often pumping is necessary depends on system use The local Singulair Green dealer will inspect the aeration chamber contents and plant effluent at six month intervals to determine if the pretreatment chamber is discharging excessive solids Every three years the pretreatment chamber should be inspected The pretreatment chamber will normally require pumping at three to five year intervals Contact your local dealer prior to tank pumping for complete information on removal of equipment access to individual chambers coordination of services and proper disposal of tank contents A tank pumping service licensed by the local regulatory agency must be used for removal and disposal of tank contents The tank pumper should consult with local authorities to determine the
120. the drain valve located in the bottom of the outer chamber of the Bio Kinetic system This will allow the Bio Kinetic DRAIN VALVE ACTUATOR DRAIN VALVE 19 20 21 CLARIFICATION AND BIO KINETIC SERVICE Page 4 of 6 IZ X X AM 7 Y ZEN XX M rae Ad Y XA XOXX Xu OS SD OS y m NX YY N NAN TOOL Z FILL VALVE F Soph K QU SS SN USE OF THE DRAIN VALVE TOOL system to fill with water as it is lowered into position If allowed to tilt the Bio Kinetic system could rub the edge of the access opening and damage the filter media Align the discharge flange with the cast in place receiving flange As the chamber is set into position on the concrete ledge of the access opening the Bio Kinetic system discharge flange must engage the top of the cast in place receiving flange before proceeding Once in the proper position carefully remove both the drain valve actuating tool and the universal tool This will allow the drain valve to seal against the exterior bottom of the Bio Kinetic system Use the locking lug tool to twist each of the round black locking lugs clockwise so that each of the lugs is rotated to the furthest extension point possible Reinsert the internal components from the replacement Bio Kinetic system Locate the level indicator mounted above the outlet of the Bio Kinetic system flow distribution deck The bubble should be resting squarely
121. the grounding lug Loose connections can result in system malfunction Control center service should be performed during each service inspection and should follow all parameters outlined in the Singulair Service Manual NOTE The performance of the Singulair system has been tested and certified with the aerator s operating on a minimum cycle of 30 minutes per hour No adjustment should be made to the factory preset time clock setting without following the detailed steps outlined in the Time Clock Setting and Service Instructions 1 Ifthere is no evidence of an electrical problem check the main service panel to see that the circuit breaker is in the on position 2 Checkto see that all circuit breakers within the integrated control center are in the on position 3 Check to see if the aerator breaker is in the on position If this breaker is tripped switch it to the off position and then the on position to reset it 4 Check the aerator power switch in the Service Pro integrated system controls to make sure that it is set to automatic operation 5 Activate the alarm test switch to insure the audible and visual alarms are functioning properly While the audible alarm is sounding test the alarm silence switch to verify proper operation 6 Return the alarm test switch to the off position and the audible alarm switch to the on position after it has been determined that the alarm features are properly funct
122. the mounting casting and riser for evidence of ground water entry Carefully reinstall the aerator in the mounting casting Do not allow the aspirator shaft to touch the mounting casting side walls Make sure the weight of the aerator is evenly distributed on the upper end of all four mounting brackets Using a multi meter check the voltage at the electrical connector The meter should read 115 volts 5 for systems equipped with electro mechanical control centers and zero volts for systems with Service Pro controls Record the voltage on the Service Inspection Card Wipe the aerator electrical connector with a clean dry cloth to remove moisture or dirt accumulated during service Plug the electrical test pigtail in between the male and female electrical connectors and check the amperage ofthe newly serviced aerator The aerator should not draw more than 3 8 amps Record the amperage on the Service Inspection Card NOTE When the aerator is started for the first time the break in period may cause the amp draw to be as high as 4 2 amps for the first 48 hours of operation 24 Cleanor replace the four air intake debris screens Make sure one screen is placed in each intake opening to prevent debris from entering the aerator 25 Inspectthe vent cap in the aerator access cover and clear the fresh air openings of any debris to insure unrestricted passage of air Reinstall the access cover on the mounting casting 26 Make the appropriate not
123. the other two Using the retainer strap tool tighten the strap over the seam and secure the buckle on the outlet boss corner Once the strap has been firmly tightened cut off the excess strapping material with the strap tool With a knife trim the media from the outlet of the Bio Kinetic system using the outlet opening as a guide The hole in the filter media should not be larger than the outlet opening Remove the trimmed media and reinstall the black rubber grommet NOTE When reinstalling the grommet make sure the media surrounding the outlet opening stays between the contact chamber and the outboard flange of the grommet Correct reinstallation of the grommet is important for proper Bio Kinetic system operation Reinstall all four locking lugs with the bolts nuts and washers originally supplied Proceed with the remaining steps outlined in Bio Kinetic System Cleaning and Disassembly Instructions If no service is required reassemble the Bio Kinetic system according to Bio Kinetic Cleaning and Disassembly Instructions and return the system to your service stock MANUFACTURED BY norwecoO NORWECO INC NORWALK OHIO U S A 44857 www norweco com MMIV NORWECO INC NORWALK OHIO U S A norwecO SINGULAIR BIO KINETIC WASTEWATER TREATMENT SYSTEM TROUBLESHOOTING During service inspections you may periodically encounter a situation which if not identified and corrected will result in interruption of service for
124. tion before proceeding with clarification chamber service Do not reinstall the aerator in the mounting casting until all Bio Kinetic systems have been removed from the Singulair tank For Singulair systems requiring more than one Bio Kinetic tertiary treatment device follow these instructions for each Bio Kinetic system installed CAUTION Anytime an aerator or service pump is connected or disconnected first shut off the selector switch in each control center Failure to do so could result in personal injury or equipment damage Move the Singulair field service cart with exchange Bio Kinetic system and Tool Kaddy near the clarification chamber access cover Remove the service container from the field service cart unscrew the wing nuts holding the service container cover and set them aside Remove the service container cover and place it upside down along side the clarification chamber access riser Remove the exchange Bio Kinetic system from the service container and set it aside Remove the universal tool from the front of the Tool Kaddy and open the doors TOOL KADDY AND SERVICE CART Lift off the concrete clarification chamber access cover s and turn it them upside down near the access riser Remove the Bio Kinetic system service cover and check the condition of the Bio Kinetic system and the liquids in the tank for color and odor Note the condition of the system on the Service Inspection Card NOTE Attached to the Bio Kinetic
125. tions with exchange aerators because future determinations of aerator age will be based upon the original system start up date INACTIVE SINGULAIR INSTALLATIONS If an executed service contract and fee are not returned by the end of the twenty fourth month of system operation the installation is considered inactive lts service and warranty record cards and all service cards must be removed from the active service file They are refiled behind the alphabetical listing card in the Singulair customer master file Inactive cards remain in this file unless the owner executes a new service contract at a later date All renewed service contract holders whose contracts lapse must also have their cards transferred to the alphabetical file If an owner requests service on an out of warranty system service should be performed on a time and materials basis A three part service card must be completed as usual and the distributor s copy should be returned to the office and filed in order behind the last service card for the installation THREE SIMPLE FILES PROVIDE AUTOMATIC SERVICE SCHEDULING Detailed and accurate record keeping guarantees efficient service performance reduced man hours and increased profits MASTER FILE E Ee SERVICE FILE 0 24 MOS SERVICE FILE SS s l SERVICE POLICIES A Z SERVICE POLICY FILE PROGRESS THROUGH Contains a 4 x 6 file card for each installation which Lists owner s n
126. tor is fully trained to install your Singulair Green system and any other Norweco product you choose to protect your environment Each of our dealers has completed a nationally accredited Singulair Green factory training program The Singulair Green system comes to you complete including delivery tank setting equipment installation plant start up and service A series of service and adjustment inspections are scheduled for the first two years of operation at the time your system is installed These inspections are included in the sale so that your system continues to perform at the highest level to protect you and your investment Extended service contracts are also available from your Norweco distributors and dealers Install with confidence when using a Singulair Green complete onsite wastewater treatment package Pre Treatment Riser and Sealed Lid Unit Mounting Riser and Vented Lid Bio Kinetic Riser and Sealed Lid Singulair Aerator Inlet 8 Bio Kinetic System Alternate Inlet 579 ew Outlet ALT Pretreatment Chamber Yt s DNE o MN 9 9Bio Static Aeration Chamber ig Su Sludge Return Li s g I md ad Polyethylene Tank e Clarification Chamber U S and Foreign Patents Granted and Pending Inlet Outlet Untreated wastewater enters the system here A flow equalized tre
127. umber all aerator model and serial numbers county owner s name address and directions to the site Be sure this information is duplicated on all three sections of the card The other side of the card will be filled out by the service technician at the site If this is to be the 24th month inspection and the owner has not returned a service contract check the box on all three portions of the card indicating that the service policy has expired Give the service inspection record cards to the service manager Your service technicians must fill in the remaining items on both sides of each card as they make the inspections The top portion is torn off and left with the owner The lower two portions are returned to the office The middle portion of the card is for health department notification Most health departments prefer that these cards are collected by the distributor and mailed in monthly rather than individually The bottom portion of the service card is retained for your records It should be filed behind the service and warranty record card for that installation This allows all records of service inspections for each installation to be filed together As you file the service inspection cards you should update the service and warranty record card with the date and results of your service inspection EMERGENCY SERVICE CALLS Occasionally you may be asked to service a Singulair system in advance of its next prescheduled inspection W
128. valuated 10 With the aerator running use the hopper scraping tool to gently scrape all areas of the clarification chamber hopper side walls 11 Complete the clarification chamber service as outlined in the Clarification Chamber section of the Singulair Bio Kinetic System Service Manual 12 Make appropriate notations on the Singulair Service Inspection Card and on the Owner s Manual EFFLUENT LINE INSPECTION Check the groundwater relief point installed in the effluent line to make sure it is free of obstruction An accumulation of paper fibers hair or grease indicates that the Singulair system needs to be pumped If there is a surface discharge point make sure that it is free of debris foam mud etc Make appropriate notations on the Service Inspection Card PRETREATMENT CHAMBER EVALUATION The pretreatment chamber must be evaluated within three years of system start up or the most recent tank pumping An evaluation must also take place any time a routine service inspection indicates the chamber may be discharging excessive solids This evaluation includes measuring the depth of the floating scum and settled sludge layers to determine if pumping is required If the pretreatment chamber evaluation indicates the chamber does not require pumping these evaluations should be repeated annually until pumping is necessary PRETREATMENT CHAMBER INSPECTION A complete pretreatment chamber inspection procedure is listed bel

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