Home

Operation & Service Manual - GLOBAL VR Service Website

1. 2013 Global VR Inc 040 0237 01 Rev B 2 28 2013 Page 69 of 72 Warranty Warranty Service If at some point you require warranty service contact your authorized GLOBAL VR distributor Warranty Information LIMITED WARRANTY FOR THE SWARM North America Only GLOBAL VR warrants that its Major Electronic Components are free from defects in materials and workmanship under normal use and service for a period of one 1 year from the date of sale All software and accompanying documentation furnished with or as part of the Product is supplied AS IS with no warranty of any kind except where expressly provided otherwise in any documentation or license agreement furnished with the Product During the warranty period GLOBAL VR will at no charge repair the Product provided Purchaser believes that the Product is defective in material or workmanship and promptly notifies GLOBAL VR in writing with an explanation of the claim All claims for warranty service are made within the warranty period Products are returned adequately packed and freight prepaid to GLOBAL VR s designated service center GLOBAL VR s inspection or test of the Product verifies to GLOBAL VR s satisfaction that the alleged defect s existed and were not caused by accident misuse neglect unauthorized or attempted repair or testing unauthorized modification incorrect installation vandalism failure to follow the maintenance schedule o
2. CAUTION 2013 Global VR Inc 040 0237 01 Rev B 2 28 2013 Page 37 of 72 Chapter 6 Service and Repair The subsections that follow describe steps for testing and replacing the gun components The gun body contains micro switches for the trigger and the two buttons and a coil and plunger assembly that creates the force feedback recoil effect when the gun is fired To service these parts you need to open the gun case See Figure 32 for a view of the open gun assembly The base of the gun contains pots that relay the gun position to the computer If the gun position is not being read properly refer to the gun pot service steps on page 42 You do not need to open the gun case to test or replace the pots Gun Power Harness and Fuses AMN Turn off the cabinet AC power before replacing a fuse or you may damage the PCBs CAUTION The gun power harness carries 12 VDC for the lights in the guns and 24 VDC for the gun recoil There is a fuse on the 24 VDC wire to each gun If recoil is not working on a gun check the fuse and replace if necessary Replace with a MDL 2 5A Slo Blo fuse part BK MDL 2 1 2 Gun Replacement Do the following to remove and replace a gun 1 Turn off the cabinet and disconnect the AC power cord 2 Remove gun base and control base covers 3 Disconnect the gun power harness from the 3 pin Molex connector 4 Disconnect the gun USB cable from the USB extension cable 5 Remove the Kep nut from th
3. Installing a New Cabinet Place the monitor on the stand so the top mounting screws go through the top hole in each of the vertical rails They will slide down and lock into place This puts the monitor at the optimal viewing height Note Do not change the height of the tubular supports Insert the bottom screws with flat washers through the slot in the stand into the holes on the bottom rail and secure Insert Top Mounting Screws on Monitor Top Mounting Rail Through Top Holes and Slide Down to Lock in Place Leave Screws Installed in Top Rail sowa ESS r Mount Marquee to Third S i m and Fifth Holes from Tap 4 Before Installing Monitor Lj i FE OL OE Insert Bottom Mounting Screws Removed from Monitor Bottom Mounting Rail gt Through Slots and Secure to Bottom Mounting Rail Figure 13 Vertical Rails on Monitor Stand Connect the HDMI connector of the HDMI to DVI Monitor Cable to the monitor Connect the Monitor AC Power Cable to the monitor Route the Marquee DC Power Cable with the two cables from the monitor and secure the cables to the back of one of the vertical tubes of the monitor stand using the included black cable ties Route the cables into the cabinet through the hole in the cabinet floor Connect the DVI end of the HDMI to DVI Monitor Cable to the System Computer Connect the Monitor Power Cable to the Power Strip in the cabinet Connect the Marquee DC Power Harness
4. Preface Preface Safety Please read this page before preparing your arcade cabinet for game play The following safety instructions apply to all game operators and service personnel Specific warnings and cautions will be included throughout this manual Use the following safety guidelines to help protect the system from potential damage and to ensure your personal safety Electronic components in the game cabinet run on 115 VAC The voltage switch on the back of the computer must be set to 115 If you power up the computer outside of the cabinet set the switch to match the local AC voltage 115 volts 60Hz in most of North and South America and some Far Eastern countries such as Japan South Korea and Taiwan 230 volts 50Hz in most of Europe the Middle East and the Far East To help prevent electric shock plug the system into a properly grounded power source These cables are equipped with 3 prong plugs to help ensure proper grounding Do not use adapter plugs or remove the grounding prong from a cable If you must use an extension cable use a 3 wire cable with properly grounded plugs To help protect your system from sudden increases and decreases in electrical power use a surge suppressor line conditioner or Uninterruptible Power Supply UPS Be sure nothing rests on the system s cables and that the cables are not located where they can be stepped on or tripped over Keep your system far away from radiators a
5. 040 0237 01 Rev B 2 28 2013 Game Settings Disable Chapters 1 Resistance 2 Inferno 3 Subway 4 Sokolov Square 5 The Pit 6 Annihilation 7 Kolossus This option is provided as a convenience for special venue Enable Enable Enable Enable Enable Enable Enable Finish all levels or tournament situations Some parts of the game such as the attract loop or Operator statistics screens will still advertise and refer to the full set of chapters Player 1 Trigger Up Player 2 Trigger Down Player 1 Start Cancel Back Player 2 Start Select Figure 20 Disable Chapters Menu 2013 Global VR Inc Page 21 of 72 Chapter 4 Operator Menu and Game Setup Game Settings Game Resets Menu This menu lets you restore factory default settings or reset cabinet statistics standings or available credits When you select any reset button except Reset Credits a confirmation box will appear allowing you to accept or cancel your reset selection Game Settings December 12 2012 10 17 42 AM Game Resets H Machine Settings Game Settings Factory Settings Reset ALL Stats Coin Settings Reset Highscore Data Collection Statistics Diagnostics Cabinets with a significant amount of data on them will take a while for all Resume Game the data to reset Reset Paid Credits 0 Reset Service Credits 0 GLOBAL Player 1 Trigger Up Player 1 Start Cancel Back As Player 2 Trigger
6. Operation amp Service M anual 47 Deluxe 3D Cabinets 040 0237 01 Rev B Please Check http service globalvr com for the Latest Service Information gt Read this manual before use gt Keep this manual with the machine at all times www globalvr com http service globalvr com techsupport globalvr com Phone 408 597 3435 Fax 408 597 3437 Buka Entertainment Enterprises 2008 Targem Games 2008 2013 Global VR Inc All Rights reserved GLOBAL VR and the GLOBAL VR logo are trademarks or registered trademarks of Global VR Inc All other trademarks are the properties of their respective owners Table of Contents Table of Contents Chapter 1 Introducti0n Cabinet Specifications 00000000000000 Power Requirements Approximate Chapter 2 Installing a New Cabinet Tools Required aa ras gate Unpack and Inspect eeevkk ka Secure Monitor Stand to Cabinet Assemble the 3D Marquee 0088 Marquee Logo Assembly Securing Topper to Bezel Install Marquee on Monitor Stand Install the optional GVR3D Sign Install the Monok ea aa dika Adjust the Monitor 000 va Optional Yellow Ratings Label Chapter 3 Playing a Game Chapter 4 Operator Menu and Game Setup Navigating the Menus 000 a Machine Info Screen
7. Options are 1 50 Game Continue 4 Lets you set the number of credits required to continue a game Options are 1 50 The Swarm Operation amp Service Manual Page 24 of 72 040 0237 01 Rev B 2 28 2013 Chapter 4 Operator Menu and Game Setup Collections Screens The Current Earnings screen displays Earnings and Service Credits for the current period Earnings are displayed in Credits only When you select Reset Bookkeeping and then confirm in the confirmation box that appears all amounts are reset to zero 0 in the Current Earnings screen and the data is moved to the Last Collection screen Lifetime Earnings and Lifetime Average Weekly Earnings are displayed on the Statistics Machine screen described on page 26 Collections o T Collections i Game Settings Since 12 17 2012 9 43 24 AM Game Settings 12 12 2012 10 25 46 AM to 12 17 2012 9 43 24 AM Coin Settings Collection Curren Coin Settings Product Earnings Service Credits Collection Product Earnings Service Credits Game 16 1 Current Earnings Game 24 f Ea ngs Last Collection L ilecti Statistics Game Continue 16 1 7 rm ection Panes wii i i _ Diagnostics Unspent Monies 1 n a _ Diagnostics Resume Game Resume Game Total 25 Machine Settings Guront Earnings Machine Settings Total 17 1 Reset BooKkKeepinc GLOBAL Player 1 Trigger Up Player 1 Start Cancel Back GLOBAL Player 1 Trigger Up Player 1 Start Cancel Back
8. Down Player 2 Start Select Figure 21 Game Resets Menu Momuitom Description _ _ _ _ Factory Settings Returns all of the Game Settings to the default factory settings Does not affect records and statistics Reset ALL Stats Resets all gameplay Statistics Does not affect the Lifetime Totals Reset Highscore Data Clears High Score data stored in the computer A confirmation prompt will appear after you select Reset Paid Credits Resets available Paid Credits to 0 Does not affect Service Credits The number next to the button shows available Paid Credits Any Paid Credits displayed when you reset are counted as Unspent Monies in the Collections screens Reset Service Credits Resets available Service Credits to 0 Does not affect Paid Credits The number next to the button shows available Service Credits The Swarm Operation amp Service Manual Page 22 of 72 040 0237 01 Rev B 2 28 2013 Chapter 4 Operator Menu and Game Setup Coin Settings Configuration Menu This menu lets you turn free play on or off select the Money Display Prompt and reset credits Coin ee Configuration Machine Settings Game Settings Coin Settings Configuration Pricing Paid Credits 0 Free Play Disable Money Display Prompt Insert Credits Statistics Diagnostics Reset Paid Credits Resume Game Service Credits 1 GLOBAL Player 1 Trigger Up Player 1 Start Cancel Back Player 2 Trigger Down Play
9. Yellow Label Decal Place over Red label if SIWM AW 0S Running in Yellow Label Mode M Gun Base Upper Decal P2 SWM AW 04 SWMDLY AW 01 Backlit Instruction Monitor Back Bezel Panel Artwork Artwork SWM AW 07 sun Base i Lower Decal P2 SWM AW 08 Gun Base Upper Decal SWM AW 05 P1 Control Panel Decal SWM AW 06 Gun Base Lower Decal P1 Po SWM AW 02 Right Side Panel Decal SWM AW D1 Left Side Panel Decal SWM AW 10 Coin Door Decal AE AW 10 AE AWW 09 SWM AW 11 Right Side Gun Decal Left Side Gun Decal Kick Panel Decal Figure 48 Cabinet Artwork with Part Numbers The Swarm Operation amp Service Manual Page 60 of 72 040 0237 01 Rev B 2 28 2013 Chapter 8 Troubleshooting Chapter 8 Troubleshooting Video Troubleshooting Possible Solution Power problem Check the power cord between the monitor and power Strip Corrupted picture on Loose or faulty Verify that the digital video cable is firmly connected from video cable the monitor to the computer While the monitor is powered ON disconnect the video cable You should briefly see a message on screen saying No Signal or similar wording if the monitor is working Check the digital video cable and make sure it is not pinched or frayed Connect the cable to a different monitor to verify the signal Loose or faulty When the computer boots up it performs a PC self video card in diagnostic test If you hear 3 beeps from the computer this com
10. 3 D graphics affect you headache dizziness or eye strain you should remove the 3D glasses and change the game to 2 D by pressing the 3 D button on the control panel The Swarm Operation amp Service Manual Page 4 of 72 040 0237 01 Rev B 2 28 2013 Warnings Warnings To avoid electrical shock unplug the cabinet before performing installation or service procedures If the power cord is damaged it must be replaced by the WARNING eQuivalent power cord available from GLOBAL VR or your distributor GLOBAL VR assumes no liability for any damages or injuries STOP incurred while setting up or servicing the cabinet Only qualified service personnel should perform installation or service procedures Environmental Conditions Cabinet is intended for indoor use only Be sure to keep the cabinet dry and maintain operating temperatures of 59 86 F 15 30 C FCC Notices United States Electromagnetic Interference EMI is any signal or emission radiated in free space or conducted along power or signal leads that endangers the functioning of radio navigation or other safety service or that seriously degrades obstructs or repeatedly interrupts a licensed radio communications service Radio communications services include but are not limited to AM FM commercial broadcast television cellular services radar air traffic control pager and Personal Communication Services PCS These licensed services along with unintentio
11. Check gun pots and gears and replace if faulty see Gun Pot and Gear Service on page 42 A button or trigger Faulty micro switch Check micro switch inside gun Check wiring Make sure does not work or wiring no wires are pinched in the gun case See Gun Service Starting on page 37 No lights on gun Check 12 VDC Check wiring and make sure the 12 24 VDC power power supply is putting out 12 VDC Fuses blow Make sure no wires are pinched by the gun case Faulty power supply Test voltage output and replace power supply if faulty LED readout on gun Faulty Gun PCB Check all connections to the Gun PCB it is powered by 5 not working or looks VDC from the USB connection Replace PCB if faulty strange See page 43 for more information 2013 Global VR Inc 040 0237 01 Rev B 2 28 2013 Page 63 of 72 Chapter 8 Troubleshooting Gun s not working Faulty wiring Verify that all wires are firmly connected and no wires are or frayed or improperly shorting to ground Missing gun s Disconnected USB Check all power and USB connections If all gun lights are message at boot or DC power off this indicates a problem with 12 VDC power Blown fuse in gun Check the fuses MDL 2A Slo Blo in the gun power power harness harness Gun s connected to To test a USB port power OFF the cabinet disconnect the i re port device from the port and then connect the game dongle to the port Reboot the game A No Dongle mess
12. NO COM Switch daa 4 4 Operator il e ee TEST BACK ey O O 12 V 3 YEL WHT 7 17 METER GND 6 I BRN WHT Go 8 8 METER 4 5V 2W J5 3 3 1 1 555 Key Jumper 4 4 J H Player 2 Inputs g 5 5 1 FBLK 6 16 E SELECT 5 Key 3 13 O o VOL DN NO COM VOL DN Button 3 F WHT BLU 2 2 o O Lvouur Non VOL UP Button om QO u WHT GRN co com Operator NOTES Wire colors may vary due to harness revisions Unused pins are not shown The Swarm Operation amp Service Manual Page 66 of 72 Panel Buttons Figure 50 GVRI O Wiring Diagram 040 0237 01 Rev B 2 28 2013 Chapter 9 Diagrams and Schematics Gun Assembly Same for Gun 1 amp Gun 2 Gun PCB Part 990 0012 01 Ground X Axis Power 1 24 VDC Fire Coil J2 Inputs Trigger Sub Button Action Button GND Barrel Light Shield Gun Base nn Pot2 Y Axis NE pg e E Pott oi o XAKS Internal Gun Power Harness Part 115 0092 01 12 24 VDC Power Harness M i 115 0097 01 GND BLK 1 1 24 VDC WHT 3 3 ToDC a DI Power Supply BRN WHT 12 VDC YEL4 2 2 Bo Key Button 1 Lamps 12V To 3 Second GRN WHT o Gun NO COM gt 2 o ORG WHT NaS RED WHT Fuses in Gun Power Harness Key 2A 250V Slo Blo 25 x1 25 1 To Red LED BLK Light in BLU WHT 2 Gun Barrel Gun USB Harness Part 115 0093 01 GRN WHT OEM To PCI USB Port in RED ak USB Cable System Computer BLK BA
13. PC Also inspect the speakers for any physical damage Please see Audio System Service on page 35 for more information Note The center speaker is jumpered to the left and right speakers so you should hear both the left and right audio channels from the center speaker and the center speaker sound from the left and right speakers as well Testing Left Front Speaker Squeeze either lt TRIGGER gt to Pause Resume test Press any lt START gt button to abort the test Figure 27 Sound Test Screen The Swarm Operation amp Service Manual Page 30 of 72 040 0237 01 Rev B 2 28 2013 Chapter 4 Operator Menu and Game Setup Diagnostics Monitor Test Screens The game has various screens to assist you with fine tuning the monitor m i mm i La m umu i la Cn 1920 x 1080 16 9 Aspect Ratio ciety per Devi ceed iea jepem ti Chore kr i Figure 28 Monitor Test and Adjustment Screens e Monitor Test When you select this menu item it opens a series of screens designed to help you check monitor color and geometric alignment Squeeze a trigger to open the next screen Press a START button to exit back to the main menu e Monitor Gamma This screen lets you adjust the overall screen brightness Squeeze a trigger to change the gamma value To exit without making changes press Player 1 START To exit and keep the new setting press Player 2 START e Monitor Vibrance This screen lets you adjust the overall
14. Yellow Ratings Label You can set the game to either Red Label more blood amp gore or Yellow Label less gore and you can t shoot humans in Game Settings Settings in the Operator Menu If you operate the game in Yellow Label Mode apply the Yellow Label Decal included with the game over the Red Label printed on the marquee The Swarm Operation amp Service Manual Page 14 of 72 040 0237 01 Rev B 2 28 2013 Chapter 3 Playing a Game Chapter 3 Playing a Game Countdown for Player 2 Points Eemed Player 1 to Continue Game Player 2 oints Earn lt Stats on Left d Stats on Right Health Meter 280 e E eset m N Shield Indicator Player 1 is Using 3 ATE s T oN When Health the Shield ie x TER e Ci FY fi Runs Out Green Crosshair Do ss TTE CONTINUE for Player 1 Ez H Ta T me i a 7 LE J Prompt Appears Blue for Player 2 sa or sI RS T y im P 4 fen F T Current Weapon s E Ar sra Shoot Special zy Ts i Crates for Bonus Infection Stage Weapons or Health Number of rz m a i ei l Grenades Carried Sarat j T Deha Biomass Icons Bt da ind j a i Collected AmountofAmmo e s Carried Hints are Displayed Here _ Prompt tells Player 2 to Press START to Continue Game Insert coins and press the START button for the gun you want to use 2 Press the 3D button to turn 3D mode off or on Select a level from the menu You can only select
15. can radiate radio frequency energy If not installed and used in accordance with the instruction manual it may cause harmful interference with radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case you will be required to correct the interference at your own expense Operation is subject to the following conditions e This device may not cause harmful interference e This device must accept any interference received including interference that may cause undesired operation 2013 Global VR Inc 040 0237 01 Rev B 2 28 2013 Page 5 of 72 Chapter 1 Introduction Chapter 1 Introduction An Ordinary Day An Extraordinary Event Moscow is in shambles Our hero must ward off an alien onslaught to save himself and the human race With each challenge he finds himself becoming more like those he fights and able to use their powers against them His decisions will determine the fate of us all Cabinet Specifications Width 56 gt pa 142 cm Shipping Weight 467 Ibs 212 kg Installed Weight 396 Ibs 180 kg Height 97 246 cm Depth 72 183 cm pa Figure 1 Cabinet Dimensions amp Weight Power Requirements Approximate 115 VAC 230 VAC e Inrush AC Current 7 Amps e Inrush AC Current 3 5 Amps e Operating AC Current 5 Amps e Operating AC Current 3 Amps The Swarm Operation amp Service Manual Page 6 of 72 040 0237 01 R
16. in the cabinet Make sure the AC wall outlet is properly grounded REALTEK audio This screen will Make sure the audio cable is connected from the green settings screen appear if you make _ audio port in the computer to the GVRI O Mini PCB Power appears an audio connection cycle the game to close the REALTEK screen with the game running The Swarm Operation amp Service Manual Page 62 of 72 040 0237 01 Rev B 2 28 2013 Chapter 8 Troubleshooting Gun Troubleshooting Disconnect the cabinet AC power cord before disconnecting or connecting any gun cables Failure to do so may damage the CAUTION Sun PCB No force feedback Faulty DC power Make sure the DC power supply is putting out 24 VDC recoil in gun supply Solenoid turned off Set Gun Feedback Solenoid to Enable under Machine Settings Settings in the Operator Menu Faulty coil Check wiring inside gun Replace force feedback coil if faulty as described on page 42 Force Feedback Gun wiring is To compensate swap the guns in the Diagnostics recoil and LED flash reversed Calibrate Guns screen in the Operator Menu in the wrong gun Gun crosshair Reversed wiring or Invert the X or Y axis under Diagnostics Calibrate Guns moves the wrong inverted axis in the Operator Menu direction onscreen Gun aims Gun is out of Calibrate guns under Diagnostics Calibrate Guns in the improperly or does _ calibration Operator Menu not cover screen Faulty pot or gear
17. included here for reference and replacement H8 32 Screws 1 longer 2 shorter STADE FT 1 8 32 Kep Nut 3 Figure 7 Logo amp Mounting Hardware 2013 Global VR Inc 040 0237 01 Rev B 2 28 2013 Page 9 of 72 Chapter 2 Installing a New Cabinet Refer to Figure 7 and perform the following steps to install the logo 1 Place a 8 32 x 1 3 4 screw through the holes nearest to each end of the logo and a 2 1 2 screw through the center hole 2 Slide a spacer over each screw behind the logo and then insert the screws through the Kain Topper so that the logo stands away from the background 3 Secure each screw behind the Topper with a 8 32 Nylock nut and tighten the nuts enough to hold the logo securely Be careful not to over tighten or you may deform the Sintra artwork Securing Topper to Bezel M20 x 34 Fender Washer 7 Screw 3 8 32 Kep Mut 1 4 20 Kep Nut 3 Figure 8 Topper Mounting Hardware Refer to Figure 6 to identify the marquee artwork pieces and Figure 8 for the hardware used to secure the Kain topper to the Monitor Back Bezel 1 The logo is secured to the topper with three screws The center screw is longer than the others and will align with a hole in the upper part of the Monitor Back Bezel Align the topper and back bezel so that this screw goes through the corresponding hole in the back bezel 2 Place a fender washer and 8 32 Kep nut on the scr
18. on the back of the strip 2013 Global VR Inc 040 0237 01 Rev B 2 28 2013 Page 51 of 72 Chapter 6 Service and Repair Cut Line Terminal y l Solder to 12 VDC Lead Terminal Solder to Ground Lead 12 VDC Connect G Green Desired Color R Red to Ground B Blue For White Light Ground G R amp B Figure 45 Multi Color LED Strip Light Cold Cathode Florescent Lights CCFLs Figure 46 shows CCFL wiring The CCFL tubes are held in place with cable ties The Power Inverter is held in place by Velcro or cable ties Note If both lights in a CCFL set fail make sure the power connector is firmly attached to the power inverter Connect the lights to another power inverter to test them Replace the power inverter if faulty it is held in place with Velcro and or cable ties 2 Pin Connector Attached to Tube Cold Cathode Florescent Tubes 12 VDC In from DC Power Supply Power Inverter Figure 46 Cold Cathode Light Detail The Swarm Operation amp Service Manual Page 52 of 72 040 0237 01 Rev B 2 28 2013 Chapter 6 Service and Repair Setting the Computer BIOS CMOS DH61CR Motherboard This procedure applies only to systems with the Intel DH61CR Motherboard If your System Computer has a different motherboard check http service globalvr com for updated information If you are comfortable using the CMOS Setup Utility connect a k
19. on the cabinet Always turn the cabinet OFF and disconnect the AC power cord before performing any repair work DANGER Setup Instructions for Panasonic 3D TV Note These instructions are specific to Panasonic TV Model No TC L47ETS If you are experiencing a problem with the TV GLOBAL VR recommends resetting the TV to factory defaults and then re entering all of the settings as described in this section Use the remote control and follow the steps below General instructions for navigating the menus with the remote control are as follows Note Use the AV buttons on the remote control to highlight an item in a menu Use the lt gt buttons to change the setting for the highlighted item Press the OK button to open a submenu or save a setting Press the Return button to exit from a menu or submenu Highlighted items are Yellow on the menu screens 1 Before setting up the monitor the System Computer must be in 1080p and 3D Mode Press the Test Back button on the Operator Button Panel inside the coin door and confirm or set the following in the Operator Menu In Machine Settings Settings set 3D Display to Enable In Diagnostics Monitor Resolution set resolution to 1920 x 1080 Press the MENU button on the remote control to open the Main menu 3 Highlight Setup in the Main menu and press OK to open the Setup menu 4 Use the V button to scroll down to Reset to defaults it is off screen when you open the menu and
20. ona ri ees 8 Figure 5 Cabinet and Mounting Bracket Side NJEW gera ala a meee 8 Figure 6 Marquee Assembled c scccceeeees 9 Figure 7 Logo amp Mounting Hardware 9 Figure 8 Topper Mounting Hardware 10 Figure 9 Marquee Mounting Hardware 11 Figure 10 Marquee as Installed 11 Figure 11 Optional GVR3D Sign and Mounting Hardwate cccccccsesseeeeeeees 12 Figure 12 Top and Bottom Mounting SCTE W O LAS ee 12 Figure 13 Vertical Rails on Monitor Stand 13 Figure 14 Tilting the Monitor cccceeee 14 Figure 15 Operator Button Panel 16 Figure 16 The Swarm Menu Flowchart 17 Figure 17 Machine Info Screen 18 Figure 18 Game Settings Menu ee 19 Figure 19 Game Settings Menu ee 20 Figure 20 Disable Chapters Menu 21 Figure 21 Game Resets Menu een 22 Figure 22 Coin Settings Configuration MICI ae ute NEEE oka 23 Figure 23 Coin Setting Pricing Menu 24 Figure 24 Collections Screens ene 25 Figure 25 Gun Calibration Screen 28 Figure 26 Play Control Test Menu 29 Figure 27 Sound Test SCreen eee 30 040 0237 01 Rev B 2 28 2013 List of Figures Figure 28 Monitor Test and Adjustment PCTS SINS sa Bako nate E E 31 Figure 29 GVR 3D Test Scr
21. pull the lamp assembly straight out of the button housing and then pull the bulb straight out of the lamp housing The two lamp wires are interchangeable and can connect to either terminal on the lamp housing Button NC Housing Not Used NO jpa Connect to Signal Wire Bulb _ 7 C Com __ Connect to Ground Wire Lamp Housing Switch Atuator Lamp Terminals Micro Switch Figure 34 Gun Button Lamp and Micro Switch 2013 Global VR Inc 040 0237 01 Rev B 2 28 2013 Page 41 of 72 Chapter 6 Service and Repair Gun Coil Assembly Service The coil assembly provides the force feedback recoil when the gun is fired Perform the following steps to replace components of the coil assembly 1 Open the gun case as described on page 38 2 Remove the two screws shown below from the right side of the gun i w FE Ps C gt o i S ad l te ZONE 3 Remove the nut that secures the ground wire to the osi lug on the side of the coil assembly mounting plate as shown below 4 Remove the two screws that secure the coil assembly mounting plate to the gun shaft as shown below Ground Wire to Ground Lug F Coil Assembly Important Be sure to Mountng Screws reconnect this wire gt F EL Figure 35 Gun Coil Assembly Service 5 Reverse these steps to re install the coil assembly Be sure to secure the ground wire to the ground lug on the coil assem
22. red LED will illuminate inside the dongle If the dongle 1s disconnected at boot an error message will appear and the game will not start If the dongle becomes disconnected while the cabinet is running an error message will appear onscreen and the game controls will stop working The game will run once the dongle is reconnected Important Some of your cabinet information 1s stored in the dongle so 1f you replace your computer remove the dongle and keep it with the cabinet Red Light Here when Working Figure 49 USB Game Dongle 2013 Global VR Inc 040 0237 01 Rev B 2 28 2013 Page 65 of 72 Chapter 9 Diagrams and Schematics Chapter 9 GVRI O PCB Part 990 0013 01 Audio Out Diagrams and Schematics USB Cable to System Computer 12 VDC In from DC Power Suppl 3 5 mm Phono Cable to Green Audio Port on System Computer Harness Part 115 0217 01 Left Speaker Left Speaker Right Speaker Right Speaker BRN Left Key Speaker WHT WHT Center ORG Speaker Right Speaker Key Harness Part 115 0095 02 WHT ORG WHT RED BLK WHT J8 2 System Inputs Harness Part 115 0096 02 START amp 3D Buttons BLK WHT i 4 u lje 3 D On Off 5 F WHT GRN nis 6 DE D Player 1 Start WHT BLK slam 2 Player 2 Start WHT BRN eee 3 TEST BACK Button BLU WHT 5 12V Lamps SELECT Button WHT BRN 9 9 COIN2 For Optional Dollar Bill Validator 6 6 ee Coin o 9
23. solder the wires from the pot and solder them to the same terminals on the replacement pot Install the new 5KQ pot with the same orientation Make sure that the plastic keys on the pot mate properly with the metal Re install the lock washer and nut being careful not to over tighten Re install the gear shaft and tighten the set screw Calibrate the gun using Calibrate Guns from Diagnostics in the Operator menu see page 28 after servicing a gun Gear Shaft M s i Set eS Screw sf ESR e o E Sha D fa gt e h mp Mounting I Gear Nut oe Pome Shaft Nut Mounting s ee Mounting i Plate uuu i Nut PSE Plate Figure 36 Gun Pot Replacement The Gun PCB The Gun PCB routes all signals within the gun and between the gun and the system computer It also has an LED display Each connector on the Gun PCB 1s keyed to fit only to the correct harness connector Refer to Figure 37 to locate the connectors on the PCB layout varies depending on PCB version See Figure 51 on page 67 for detailed gun wiring information To replace the PCB open the gun case as described on page 38 Slide the PCB out of the case and disconnect all connectors Replace PCB version 1 x with version 1 8 replace PCB version 5 01 only with version 5 01 or later Disconnect the cabinet from AC power before making any connections to the Gun PCB Hot plugging any connector will CAUTION damage the PCB 2013 G
24. the lt j gt buttons to set Auto power on to Yes Use the lt j gt buttons to set VIERA Connect Banner to Off 16 TV Setup is now complete Press the EXIT button on the remote to close the menu Audio System Service The Audio Amp is part of the GVRI O Mini PCB The Audio In connector is labeled J3 and the Speaker connector is labeled J4 See Figure 38 on page 45 for an illustration of the PCB The center speaker is jumpered to the left and right channels as shown below If you need to replace the GVRI O Mini PCB see page 44 Left Center Right Speaker Speaker Speaker A Jumper from Jumper trom on Right Speaker to on Center Speaker on Left Speaker to on Center Speaker To Audio To Audio Harness Harness Figure 30 Audio Speaker Connections Speaker Replacement All three speakers are located behind metal grills Do the following to replace a speaker 1 Remove the four 4 Torx security screws that secure the speaker grill to the cabinet Remove the four 4 screws that secure the speaker to the cabinet 2 3 Remove the wires from the speaker and install them to the same connectors on the new speaker 4 Reverse these steps to re install the speaker 3 Run the Sound Test from System Tests in the Operator Menu to verify proper operation Gun Service Hot plugging any connector may damage the gun PCB and or GVRI O Mini PCB T Disconnect the cabinet from AC power before servicing guns
25. the Kolossus level after completing all of the other levels 4 As you automatically move through the game squeeze the trigger to shoot the monsters Shoot upgrades such as grenades ammo health packs and biomass crates Shoot crates to reveal more upgrades Shoot explosive barrels and tanks to blow up monsters Press the round button on the gun to throw grenades Press the rectangular button on the gun to activate a shield to protect yourself 5 Don t shoot the humans Hitting them lowers your score Note Operators can switch between Red and Yellow Label in the Game Settings menu In Yellow Label mode you cannot shoot the humans 6 Shoot the yellow biomass crates to upgrade to the special alien weapon Hit five biomass icons for the Infection Bonus When you reach Infection Stage 5 you keep the alien weapon for the rest of the game 7 Locate secret rooms for special surprises Hint Shooting green barrels will unlock some of the secret rooms 8 When your game is about to end a countdown appears at the top of the screen To continue the game insert coins if needed and press your START button 2013 Global VR Inc 040 0237 01 Rev B 2 28 2013 Page 15 of 72 Chapter 4 Operator Menu and Game Setup Chapter 4 Operator Menu and Game Setup This chapter describes the Game Operator menus their functions and various settings These menus let you set up the game diagnose problems and view gameplay and earnings statist
26. the cabinet powered ON open the DVD ROM drive and insert the DVD labeled System Recovery Disk Power the cabinet OFF and then ON The computer will boot from the DVD and you will see the installer screen on the monitor 2 After about 5 minutes when you are prompted remove the DVD and turn the cabinet OFF and then ON Do not insert the Game Install Disk yet 3 When the computer reboots you will see the GLOBAL VR logo followed by a series of processing screens After a few minutes the computer will reboot again and then finalize the OS installation After about 5 minutes the DVD ROM drive will open and you will be prompted to Insert Game Disk 1 Proceed to Run the Game Install Disk Run the Game Install Disk 1 Insert the DVD labeled Game Install Disk 1 of 1 The computer will read the DVD automatically do not reboot You will see the messages onscreen as the software installs files and the database After about 10 minutes the computer will reboot Note If you do not have a 3D monitor you will see two images onscreen split screen until you change the 3D setting in the Operator Menu after the software installation completes 2 The computer takes about 2 minutes to boot and then you will see a screen saying There is a CD in the Drive Remove the disk and press a START button 040 0237 01 Rev B 2 28 2013 2013 Global VR Inc Page 33 of 72 Chapter 5 Software Restoration 3 The Gun Calibration Screen will appear
27. vividness or saturation of the colors Squeeze a trigger to change the vibrance level To exit without making changes press Player 1 START To exit and keep the new setting press Player 2 START e Adjust Monitor Resolution This screen lets you change the monitor resolution This feature 1s provided to enhance compatibility with a variety of monitors In most cases the software detects and sets up the optimal monitor resolution automatically Setting a different resolution may adversely affect performance If you see a message that says Unsupported Monitor you will need to set the resolution manually Squeeze a trigger to select a different resolution Press Player 2 START to test the new setting Press Player 1 START to exit without changing the resolution Important For 3D Operation use a monitor approved by GLOBAL VR or results may not be acceptable 2013 Global VR Inc 040 0237 01 Rev B 2 28 2013 Page 31 of 72 Chapter 4 Operator Menu and Game Setup Diagnostics GVR 3D Test This screen lets you test the 3D performance When you put on 3D glasses your right eye should see a blue box as shown below and your left eye should see a red box If the boxes are reversed pull a gun trigger to swap the left and right eyes Press the 3D button on the control panel to turn 3D on or off Press a START button to exit this screen GVR 3D TEST mE RIGHT EYE Lali Figi Tasi Lefi aye should see red bax moh ya sh
28. 0aaa nana Machine Settings Settings Menu Machine Settings Errors Screen Game Settings Settings Menu Game Settings Disable Chapters Menu Game Settings Game Resets Menu Coin Settings Configuration Menu Coin Settings Pricing Menu Collections Screems 000 SASHES SCLCCNSs osto ik id didi Diagnostics Gun Calibration Screen Diagnostics Play Control Test Diagnostics Sound Test eee Diagnostics Monitor Test Screens Diagnostics GVR 3D Test Chapter 5 Software Restoration The Swarm Operation amp Service Manual Page 2 of 72 Run the System Recovery DISK 33 Run the Game Install Disk 33 Chapter 6 Service and Repair 35 Setup Instructions for Panasonic 3D TV 35 Audio System Service erarnan 37 Speaker Replacement 00000aaaaaaaaaaaanaanana 37 CGU S ETN ICC A e nv m 37 Gun Power Harness and Fuses 0088 38 Gun Repla ement e a 38 Opening the Gun Case k a 39 Closing the Gun CaS6 4 aisis 40 Gun Trigger Service 00 anna kannada ana nanannnanao 40 Gun Button Service 00000 a 41 Gun Coil Assembly Service 00000008 42 Gun Pot and Gear Service 000000 a 42 The Cmn PO Binanin tona e 43 The GV RYO Mint POB lassen 44 Start or 3D Button Service 45 The
29. B toa card motherboard USB port for testing Missing guns Gun s not Power OFF the cabinet and then connect the gun s to the No guns found connected correct port s on the USB card see Figure 53 on page or 69 One gun is missing USB or DC power Verify that all wires are firmly connected and no wires are wiring disconnected frayed or improperly shorting to ground If all gun lights are Note You can or faulty off this indicates a problem with 12 VDC power from the 12 24 VDC power supply operate the game with only one gun Faulty USB port or Power OFF the cabinet and then connect the gun to a but disconnect the card motherboard USB port for testing ii P Stat Blown fuse in gun Power OFF the cabinet and then check the MDL 2 5A Slo power harness Blo fuses in the gun power harness Faulty power supply Verify the 12 24 VDC power supply is putting out 24 VDC Dongle Missing or Game dongle not Connect the game dongle to a motherboard USB port Invalid connected Faulty game dongle Make sure the game dongle is connected properly USB or wrong dongle dongles illuminate when recognized by the computer version Contact Tech Support if you need to order a new dongle Faulty USB port Test the game dongle in a different USB port Checking the Game Dongle The cabinet uses a Game Dongle to activate the game software If the dongle is missing the game will not run When a USB Game Dongle is installed and working properly a
30. Figure 40 IR Emitter Assembly The Swarm Operation amp Service Manual Page 46 of 72 040 0237 01 Rev B 2 28 2013 Chapter 6 Service and Repair HD Monitor Service The HD Monitor is a stand alone TV with an internal power supply If problems occur with the HD Monitor it must be replaced or returned for service The monitor has no user serviceable internal parts If your game is under warranty contact your distributor to get an RMA Important Replace a 3D monitor only with a 3D monitor approved by GLOBAL VR Three People are required to safely remove and re install the Monitor two people to lift and hold the monitor while a third WARNING emoves or installs the mounting screws The monitor is mounted to the vertical rails on the tubular monitor stand with four screws that attach to the top and bottom rails installed on the back of the monitor shown in Figure 41 Remove the monitor with the top and bottom rails attached and then remove these two rails from the monitor 1 Disconnect the power and HDMI video cables from the monitor If a cable clip has been installed to secure the power cable in place carefully pry it off 2 Remove the two 2 mounting screws with flat washers that secure the bottom rail to the vertical rails 3 With two people supporting the monitor loosen the two 2 screws in the top rail and carefully lift the monitor up enough to slide the screws out of the rail 4 Remove the screws that secure th
31. IR Emitter Assembly Optional 46 HI Monitor BETVICE kosio dek dejk eei 47 Coin Mech Replacement oec dia 48 Coin Meter Replacement aaa 48 Power Distribution Service cccceceeeeeeees 49 AC Power Plates dices seacte ae 49 AC Power Strip Replacement 49 DC Power Supply Replacement 50 Cabinet Lichting asesina 50 Light Replacement ccccccccceceeeeeeeeeeeees 51 LED Liht TUDES a gane goa dia 51 LEED Strip LIS BUS oeseri 51 Cold Cathode Florescent Lights CCFLs 52 Setting the Computer BIOS CMOS DH61CR Motherboard eennee 53 Chapter 7 Replacement Parts 56 Chapter 8 Troubleshooting 0c 0 61 Video Troubleshooting aaaaa anna 61 Audio Troubleshooting aaaavannnnnnao 62 Gun TroubleshootIng ee a 63 Miscellaneous Troubleshooting 64 Error Messa ES sac ge obino 65 Checking the Game Dongle 00000008 65 Chapter 9 Diagrams and Schematics 66 Warranty Information cccccceeeeeeeeeeeeees 70 040 0237 01 Rev B 2 28 2013 List of Figures Figure 1 Cabinet Dimensions amp Weight 6 Figure 2 Coin Door with Key Location 7 Figure 3 Mounting Brackets on Monitor Stand BAS sszociccasesseingnrotesenentereasoseceaemaesaas 8 Figure 4 Cabinet and Mounting Bracket TOD VIC W goa
32. Monitor Model Panasonic_TC L47ET5 Power cycle the machine after changing the 3D Display and or 3D Monitor Service Credits 0 Paid Credits 0 Player 1 Trigger Up Player 1 Start Cancel Back Player 2 Trigger Down Player 2 Start Select Figure 18 Game Settings Menu Sets the overall cabinet volume from 0 100 Sets the Attract Mode volume from 0 100 percent of Master Volume Sets how often the Attract Mode sound plays Options are On Sometimes 1 3 or Off The Sometimes 1 3 setting plays Attract Audio 1 3 of the time If set to Enable lets you add Service Credits by pressing the SERVICE button on the Operator Button Panel during Attract Mode Service Credits can be used for testing gameplay and are counted separately from Paid Credits in the collection statistics screens Gun Feedback Solenoid Sets whether to use the Gun Feedback Solenoid 3D Display 3D Monitor Required 3D Monitor Model Test IR Transmitter TV Remote Service Credits Set to Enable to turn on 3D display on systems with a 3D monitor Players can turn 3D on and off with the 3D button on the control panel Power cycle the game if you change this setting Displays a list of 3D monitors approved for the installed software version Select the model in use or the 3D may not perform properly Power cycle the game if you change this setting Applies only to games with an IR transmitter installed Select the button to run the test and t
33. Monitor Stand Base as Shipped Shown Upside Down Without Stand Figure 3 Mounting Brackets on Monitor Stand Base 4 Place the stand in front of the cabinet so that each Mounting Bracket extends along the side of the cabinet as shown below Cabinet 4 f k Base of Monitor Stand S Mounting Brackel Figure 4 Cabinet and Mounting Bracket Top View 5 Secure each Mounting Bracket to the cabinet with two 2 2 bolts with lock washer as shown below The bolts pass through the holes in the bracket into T nuts in the cabinet sides Monitor Stand Mounting Bracket Washers used as Spacers a Figure 5 Cabinet and Mounting Bracket Side View Nylock Nut Aes Bolts to T Nuts in Cabinet Sides 6 Make sure the Nylock nut on the bottom of the Mounting Bracket is securely tightened The Swarm Operation amp Service Manual Page 8 of 72 040 0237 01 Rev B 2 28 2013 Chapter 2 Installing a New Cabinet Assemble the 3D Marquee The marquee is made up of three 3 artwork pieces as shown in the figure below The Logo is pre assembled on the Kain Topper You will need to attach the Topper to the Monitor Back Bezel Important The marquee must be installed on the monitor stand before the monitor is installed Logo Monitor Back Bezel Figure 6 Marquee Assembled Marquee Logo Assembly The Logo 1s pre installed on the topper before the game is shipped Complete assembly steps are
34. PLI Onboard Device SATA Drives Event Log Video Fan Control amp Real Time monitoring PCI PCle Add In Slots Setup Warning Setting items on this Screen to incorrect values may cause system to malfunction Configuration SATA Drives Chipset SATA Controller Configuration Chipset SATA lt Enable Chipset SATA Mode lt IDE gt s M A R T lt Enable gt SATA Port U Not Installed SATA Port Nat Installed SATA Port 2 WDC WDI6OVAAJS 160 06GB 3 0Gb 5 SATA Port 3 OPTIARC DVD RO 1 5GB s 040 0237 01 Rev B 2 28 2013 10 Use the left and right arrow keys gt gt to select the Power menu 11 Use the up and down arrow keys 11 to select After Power Failure and then use the keys to change the setting to Power On Intel Dynamic Power Technology Enhanced Intel SpeedStep Technology Processor C States System Power Options After Power Failure Wake On LAN from 54 55 Deep 54 55 53 State Indicator Wake on PS 2 Keyboard from 55 Wake system from 55 PCle ASPM Support Flash Update Sleep Delay 12 Use the left and right arrow keys gt gt to select the Boot menu 13 Use the up and down arrow keys 11 to select Boot Device Priority and press Enter Boot Menu Type Boot Device Priority 14 A pop up window will appear listing available drives Use the up and down arrow keys 1 to select Optical Drives and then use the keys to move 1t to the top of the list Hard Drive Order O
35. Player 2 Trigger Down Player 2 Start Select Player 2 Trigger Down Player 2 Start Select Figure 24 Collections Screens 2013 Global VR Inc 040 0237 01 Rev B 2 28 2013 Page 25 of 72 Chapter 4 Operator Menu and Game Setup Statistics Screens The Statistics screens allow the operator to view the gameplay statistics collected by the cabinet The lifetime totals are never reset unless the operating system is restored using the System Recovery Disk To reset the current Total for any screen use the Game Settings Game Resets menu described on page 21 Note Running the System Recovery Disk clears all statistics Statistics Machine displays general statistics Statistics about the cabinet Machine Game Settings Coin Settings Machine Settings Collection F Statistics T Game Modes Lifetime Earnings 120 Lifetime Avg Weekly Earnings n a Lifetime Duration Since December 12 2012 Lifetime Time in Play 14 00 25 Number of Players Chapter Game Time Stats Continue Stats Diagnostics Resume Game Average Buy In Time seconds Up Time GLOBAL Player 1 Trigger Up Ls Player 2 Trigger Down Lifetime Average Play Time Time in Play Average Play Time Lowest Play Time Longest Play Time 3 minutes 2 seconds 12 00 25 2 minutes 59 seconds 0 minutes 32 seconds 3 minutes 16 seconds 287 91204986452098 2 days 12 15 35 Lifetime Earnings total earnings for
36. RE Key NOTE Wire colors may vary due to harness revisions CAUTION 040 0237 01 Rev B 2 28 2013 Turn off the Cabinet AC Power before changing any USB connections or you will damage the PCBs Figure 51 Gun Wiring Diagram 2013 Global VR Inc Page 67 of 72 Chapter 9 Diagrams and Schematics AC Power Strip Note Connection order does not matter Transformer Wiring White for 230 VAC System Black H it i m m 115 VAC OUT LJ OOY l Computer areen Monitor DC Power Supply DC Power Supply Ventilation Fan ea g ra nr aes 4 i T Ground Lug Dollar Bill Validator Optional Two middle terminals Under Connector are NOVUSEC Part Chassis Ground Harness ee ee N pf 115 0049 01 Part 115 0099 01 O To Coin Vault Ground Lug AC Power Plate To Gun 1 j Top Vi A on Cabinet Rear op View O To Gun xO To AC Ground Lug Ground Lug Wall Outlet 12 5 VDC Power Supply PCBs Lights Fan Set Input Voltage to 115 through hole in top White Black Green Part 115 0008 01 To AC Power Strip To Marquee Lights Power ON LED Pot 12V 12V Voltage Adjustment Pot Power ON LED 12V GND GND Yellow Black Black To Kickplate Lights To Instruction Panel Lights To Control Panel Lights To GVRI O PCB 12 24 VDC Gun Power Supply MAXIMUM CONTINUOUS OUTPUT POWER IS 115W N
37. Statistics Machine Game Modes Chapter Game Time Stats Continue Stats Diagnostics Resume Game 6 GLOBAL VR Game Settings Coin Settings Collection Statistics Machine Game Modes Number of Players Machine Settings Game Time Stats Continue Stats Diagnostics Resume Game 040 0237 01 Rev Statistics December 12 2012 10 17 42 AM Number of Players Number of Players Total Lifetime Total 1 Player Games 25 53 2 Player Games 14 44 Player 1 Trigger Up Player 2 Trigger Down Player 1 Start Cancel Back Player 2 Start Select Statistics December 12 2012 10 17 42 AM Selections Chapter Total Lifetime Total Resistance 8 Inferno 12 Subway Sokolov Square The Pit Annihilation Kolossus Player 1 Trigger Up Player 2 Trigger Down Player 1 Start Cancel Back Player 2 Start Select Pross a lt START to return to the operator menu B 2 28 2013 Chapter 4 Operator Menu and Game Setup Statistics Number of Players displays games played by the number of players per game Shows Total for the current period and Lifetime Total Statistics Chapter displays the number of games played in each chapter for the current period and Lifetime Total Statistics Game Time Stats displays a graph showing how long the games last For example in the graph at the left 42 games lasted over 2 minutes but less than 2 minutes and 20 seconds Only 1 game lasted less than
38. age indicates the port is bad If the game starts the port is working After the test power OFF the cabinet reconnect all devices to the correct USB ports and reboot See Figure 53 on page 69 for PC connection information Important Disconnect power before changing any USB connections Faulty power supply Verify 12 24 VDC power supply is putting out the correct voltages Miscellaneous Troubleshooting No power Power strip not Make sure power indicator light on the power strip is on If plugged in or turned it is off make sure the connections to the AC Power Plate off are secure and the power strip ON OFF switch is ON Cabinet not Make sure the AC power cord is firmly connected to the connected to AC power plate and an active AC outlet and the cabinet power or turned off ON OFF switch is ON Blown fuse in power Check the fuse in the power entry module in the power plate plate see AC Power Plate on page 49 Cabinet gets very Faulty ventilation fan Verify that the ventilation fan is working Replace a fan if it warm is worn or spinning slowly Check fan power connections Cabinet ventilation Make sure you have proper clearance between cabinet holes are blocked rear and the wall Make sure the vent holes are clear of dust and debris and that air is blowing out of the cabinet CCFL and or LED Power disconnected Check power connections If many lights are off check light s are not on connections to the 5 12 VDC
39. bleshoot problems and diagnose defective parts We can also answer questions about the operation of your game When you contact Technical Support please provide the information listed below to assist the Technical Support representative in solving your problem quickly For your convenience space is provided to write important numbers e Cabinet Serial Number e Build Number from Operator Menu e I O Board Version from Operator Menu e Your mailing address and telephone number e A summary of the question or a detailed description of the problem with your cabinet The additional information listed below as applicable may assist Technical Support in solving your problem quickly e Specific error message e Date of latest software install or e Any changes made to the system upgrade e For game play issues the game mode and number of players To comment on this manual please e mail techpubs globalvr com
40. bly mounting plate Gun Pot and Gear Service Each gun has two 5KQ pots that measure the movement of the gun on the X axis left and right and Y axis up and down The X axis pot is located under the gun base below the trigger The Y axis pot is located on the side of the gun base Open Calibrate Guns from Diagnostics in the Operator menu see page 28 to test gun motion The numbers displayed below each square on the screen show the pot value for the current position of the corresponding gun on the X and Y axis When you move the gun you should see a Steady linear increase or decrease in the numbers displayed with no jumps If a gun 1s not installed on a cabinet you can test a pot by checking resistance with a meter as you move the gun The Swarm Operation amp Service Manual Page 42 of 72 040 0237 01 Rev B 2 28 2013 Chapter 6 Service and Repair Refer to Figure 36 for gun base components and perform the following steps to replace a pot or gear shaft 1 Remove the six 6 Torx security screws that secure the front and rear metal covers over the gun base and remove the covers Remove the two mounting nuts and the metal mounting plate with the pot or gear to be replaced Use an Allen wrench to loosen the set screw from the gear shaft and remove the gear shaft from the mounting plate Replace gear if it is worn or cracked 4 Using a 1 2 wrench remove the nut and lock washer that secure the pot to the mounting plate De
41. bove All of the other screws are 1 1 4 long Gun Trigger Service To replace the trigger spring open the gun case as described on page 39 and refer to Figure 33 for the placement of the spring in the gun housing Install the plastic trigger so it presses against the spring and the bottom part of the trigger will press the switch actuator when a player pulls the trigger To replace the micro switch remove the two screws that secure the switch in place Remove the two wires and install them on the same terminals on the replacement switch Be sure to connect the signal wire to the NO connector middle connector and the black ground wire to the C connector as shown in Figure 33 The Swarm Operation amp Service Manual Page 40 of 72 040 0237 01 Rev B 2 28 2013 Chapter 6 Service and Repair Trigger Spring fits Trigger presses against C Com Nub on Trigger over plastic nub short end of Spring To Ground Wire fits here d NO To Signal Wire CS i Switch Actuator Trigger Micro Switch Long end of Trigger Spring goes behind switch actuator Figure 33 Gun Trigger Assembly Gun Button Service If you replace a button micro switch be sure to connect the signal wire to the NO connector middle connector and the black ground wire to the C connector If you connect the wires differently the button will not work The button lights are powered by 12 VDC from the gun power harness To replace the light bulb
42. cabinet Lifetime Avg Weekly Earnings earnings per week averaged over cabinet lifetime Lifetime Duration the date the operating system was installed This 1s updated if you run the System Recovery Disk Lifetime Time in Play total time the cabinet has spent being played Lifetime Average Play Time lifetime average length of a game Time in Play total time the cabinet has spent being played since the last reset Average Play Time average length of a game since the last reset Lowest Play Time shortest game ever played since the last reset Longest Play Time longest game ever played since the last reset Average Buy In Time The average play time per coin up Up Time total time the cabinet has been turned on since the last reset Statistics Game Modes Game Settings Coin Settings Machine Settings Game Mode Paid Free Total Lifetime Games Play Collection Statistics Game Modes displays the total number of games played and games continued Shows Total for the current period and Lifetime Total Statistics Game Start 32 64 231 324 Game Continue 14 38 65 98 aie moses Number of Players Chapter Game Time Stats Continue Stats Diagnostics Resume Game GLOBAL Player 1 Trigger Up Player 2 Trigger Down The Swarm Operation amp Service Manual Page 26 of 72 040 0237 01 Rev B 2 28 2013 Machine Settings Game Settings Coin Settings Collection E
43. ct Technical Support Picture is dim or Video output needs Make adjustments in Diagnostics Monitor Gamma and faded adjustment Monitor Vibrance in the Operator Menu Also use the monitor Remote Control to adjust the monitor settings Picture color is poor Color needs Use the monitor Remote Control to adjust the red green adjustment and blue color settings Use the Color Bar Screen under Diagnostics Monitor Test in the Operator Menu to aid with color adjustments 2013 Global VR Inc 040 0237 01 Rev B 2 28 2013 Page 61 of 72 Chapter 8 Troubleshooting Possible Solution Picture geometry Geometry needs Use the monitor Remote Control to adjust the picture height or width is adjustment height width and position Use the Cross Hatch Screen misaligned under Diagnostics Monitor Test in the Operator Menu to aid with the adjustments 3D Troubleshooting Note Refer to Setup Instructions for Panasonic 3D TV on page 35 to clear and re enter all TV settings These steps should solve most display problems For other TVs refer to separate documentation 3D turned off in Set 3D Display to Enable under Machine Settings Operator Menu Settings in the Operator Menu 3D turned off by Press 3D button on control panel player TV is in 2D Mode Press 3D button on TV Remote Control Unsupported The Swarm requires a Circular Polarized 3D Real D monitor Compatible monitor approved by GLOBAL VR Two images one 2D Monitor o
44. d acceptance of said Product and a waiver by Purchaser of all claims thereto IN NO EVENT SHALL GLOBAL VR BE LIABLE FOR LOSS OF PROFITS LOSS OF USE INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM OPERATION OF THE GAME IN ANY CONDITION GLOBAL VR SHALL NOT BE RESPONSIBLE FOR THE SUITABILITY PERFORMANCE OR SAFETY OF ANY NON GLOBAL VR PART OR ANY MODIFICATION PERFORMED BY ANY PRODUCT DISTRIBUTOR UNLESS SUCH WORK IS EXPRESSLY AUTHORIZED IN ADVANCE BY GLOBAL VR THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESSED OR IMPLIED WARRANTIES INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ALL OTHER OBLIGATIONS OR LIABILITIES ON GLOBAL VR S PART EXCEPT FOR ANY EXPRESS WARRANTY SET FORTH IN A WRITTEN CONTRACT BETWEEN GLOBAL VR AND PURCHASER CONTAINING SPECIFIC TERMS WHICH SUPERSEDE THE TERMS HEREIN THIS WARRANTY DOES NOT AUTHORIZE ANY OTHER PERSON TO ASSUME OTHER LIABILITIES IF ANY CONNECTED WITH THE SALE OF PRODUCTS BY GLOBAL VR The Swarm Operation amp Service Manual Page 70 of 72 040 0237 01 Rev B 2 28 2013 Technical Support Service amp Parts Hours 7 00am 5 00pm Pacific Time Monday Friday Phone 408 597 3435 Fax 408 597 3437 E mail techsupport globalvr com Parts E mail servicesupport globalvr com Website http service globalvr com Free telephone e mail and online support are provided for systems during the warranty period GLOBAL VR Technical Support can help you trou
45. d button on the cover The wires are long enough that you can set the cover on the control panel near the gun without disconnecting the wires if the gun is still on the cabinet Va a pa 1 l 4 Figure 31 Gun Case Screws 2013 Global VR Inc 040 0237 01 Rev B 2 28 2013 Page 39 of 72 Chapter 6 Service and Repair Gun Barrel LED Light Coil Plunger LED Display a ay mo ki ka Ka e L k SA Mi A Er a a a e cro Switch E T a a E i Figure 32 Gun Internal Parts Closing the Gun Case l To close the gun case first align the slots that fit around the gun PCB the small PCB with the LED display shown in Figure 37 and then carefully put the two halves together Make sure no wires or components get caught or pinched Pay special attention to the area around the trigger and spring the wires coming out of the frame shaft and the wires attached to the coil and gun barrel LED light Insert the four 4 3 8 x 10 32 screws shown with the double arrows in Figure 31 Partially tighten all four screws verify the case is mating properly and then tighten the screws snugly Check the trigger to make sure it works properly The trigger or spring could shift while you are assembling the case Replace the remaining 8 32 screws and nuts shown by the single arrows above and tighten snugly The screw at the top of the muzzle end is 3 4 long and the two screws in the handle are 1 long as shown a
46. e careful not to over tighten or you may deform the Sintra marquee material Sintra Marquee gt F Fij Vertical Rail on Fander a Mone Skand Washer Fender Marquee Mounting Washer Hardware as Shipped i Kep Nul il Marquee Mounting Hardware as Assembled Marquee Installed Rear View Q Figure 10 Marquee as Installed 2013 Global VR Inc 040 0237 01 Rev B 2 28 2013 Page 11 of 72 Chapter 2 Installing a New Cabinet Install the optional GVR3D Sign 1 Refer to Figure 11 for the hardware used to mount the GVR3D Sign Position the GVR3D Sign on the top right corner of the marquee assembly so that the pre drilled holes align 2 Place a washer on each of the two 2 8 32 x 3 4 screws and insert them through the pre drilled holes Secure the sign from the back of the marquee assembly with a washer and Kep nut Washers 4 4a39 x 34 Screw 2 va 8 32 Kep Nut 2 Figure 11 Optional GVR3D Sign and Mounting Hardware Install the Monitor 1 Two horizontal mounting rails are pre installed on the monitor with two mounting screws in each rail Remove the screws with flat washers from the bottom rail only Leave the screws in the top rail with no washers in place Remove Screws from Bottom Rail Figure 12 Top and Bottom Mounting Screws The Swarm Operation amp Service Manual Page 12 of 72 040 0237 01 Rev B 2 28 2013 A 10 11 Chapter 2
47. e cover or grill 3 Ifthe light has a 4 pin PC power connector disconnect it from the power harness 4 If the light is spliced or soldered to the power harness or you are replacing a light with a connector with a light with wire leads snip the wires from the cabinet power harness and splice them to the wires from the new light 5 Snip any cable ties that secure the light in place or carefully pry off the light if secured with adhesive 6 Install the new light by reversing the removal steps LED Light Tubes LED Light Tubes connect to 12 volt power through a 4 pin PC power connector to a cabinet power harness They are usually secured in place by cable ties LED Strip Lights LED Strip Lights connect to 12 Volt DC Power and Ground through the cabinet DC Power Harness There are two types Multi Color and Single Color Single Color LED Strip shown in Figure 44 emits only one color It has one terminal for 12 VDC power and one for ground Multi Color LED Strip shown in Figure 45 can be red blue green or a mix depending on which terminal is connected to ground R G or B For white light ground all three color terminals LED Strips can be cut to the length needed but cut only on the white cut line between the terminals as shown in Figure 44 Each segment contains three 3 LEDs Power and ground leads can be soldered to either end of the LED strip Secure the LED strip in place with the double stick tape pre installed
48. e ground stud on the gun base plate and disconnect the cabinet earth ground wire 6 Remove the four 4 Kep nuts and flat washers from the gun mounting posts below the control panel base Lift the gun and slide it out of the slot in the plastic housing toward the monitor Reverse these steps to install a gun Secure the cabinet earth ground wire with the gun ground wire to the ground lug on the gun base plate using the 8 32 Kep nut Slide Gun into Plastic Housing Through Slot in Front of Housing The Swarm Operation amp Service Manual Page 38 of 72 040 0237 01 Rev B 2 28 2013 Chapter 6 Service and Repair Opening the Gun Case Note If you wish you can leave the gun on the cabinet while opening the case and servicing internal components Open the gun case to service the trigger buttons and coil assembly You do not need to open the case to service the pots that aim the gun see page 42 See Figure 32 for a view of the open gun assembly 1 2 Turn off the cabinet and disconnect the AC Power Cord To open the gun case first remove the 12 Torx security screws shown by the single arrows in the picture below and remove the corresponding nuts from the other side of the gun Remove the four screws shown by the double arrows in the picture below These screw into the frame so there are no nuts to remove Carefully remove the left side cover from the gun being careful not to pull the wires from the round re
49. e top and bottom mounting rails to the monitor and install them on the replacement monitor 5 Reverse the removal steps to install the new monitor For detailed instructions see Install the Monitor on pagel 2 tow mu x KI u i a a Fa n f A Leave Screws in Ta y n zal a inate E a wa _ a natje rje i a u E i eee N SA a z J Remove Screws from Bottom Rail Figure 41 Top and Bottom Rails and Mounting Screws 2013 Global VR Inc 040 0237 01 Rev B 2 28 2013 Page 47 of 72 Chapter 6 Service and Repair Coin Mech Replacement Perform the following steps to remove the coin mech You can replace the coin mech with any standard arcade coin mech 1 A 3 Unscrew the thumbscrews on the latches as shown by the arrows in step 1 of the figure below Slide the latches apart from each other and remove the Coin Mech as shown in steps 2 and 3 Reverse these steps to re install a coin mech Itis important to verify the operation of the newly installed coin mech with both good and bad coins Figure 42 Servicing the Coin Mech and Coin Meter Coin Meter Replacement The coin meter 1s located in the bottom left hand corner of the coin vault It receives the coin count signal through the GVRI O Mini PCB Do the following steps to replace the coin meter 1 2 Turn the cabinet OFF and disconnect the AC power cord Remove the two Phillips screws securing the coin meter to the cabinet and rem
50. ections are correct Do not connect the 12 volt lamp power wire to the micro Switch CAUTION Doing so could damage the GVRI O Mini PCB 8 Reverse these steps to re install the button components Connect the ground wire to the COM connector on the bottom of the switch housing and the signal wire to the NO connector as shown in the figure below Do not use the NC connector 2013 Global VR Inc 040 0237 01 Rev B 2 28 2013 Page 45 of 72 Chapter 6 Service and Repair Button 12 Volt Assembled Bayonette Base Lamp jj _ Retaining Ring Lamp Connector 1 of 2 12V power to one side GGround to one side Switch Actuator Micro signal Wire Switch COM Ground Wire Figure 39 Start Button Assembly The IR Emitter Assembly Optional The IR Emitter Assembly allows the software to send remote control signals to the TV It is used to switch certain TV models to 3D Mode It also allows for future development with different TV models The Emitter PCB can connect to either a motherboard or PCI USB port in the System Computer IR Emitter Assembly for The Swarm Cabinets IR Emitter 5 MM Resistor 100 OHM 4 W HI ae 540NM Pin Note Emitter lead D3 is longer than lead GND Mounting Hardware Secures IR Emitter to cabinet Cable USB 2 1 Meter A Male to MINI B Male To USB Port on System PC Note Components are lt not shown to scale Arduino Nano 3 0 ATmega328 PCB GVR PN 990 0023 01
51. een 00008 a2 Figure 30 Audio Speaker Connections 37 Figure 31 Gun Case Screws 000000aaaannnco 39 Figure 32 Gun Internal Parts 0 00 40 Figure 33 Gun Trigger Assembly 41 Figure 34 Gun Button Lamp and Micro SWVC NY ARO gman Me ra E 4 Figure 35 Gun Coil Assembly Service 42 Figure 36 Gun Pot Replacement 6 43 Figure 37 Gun PCB Version 5 01 44 Figure 38 GVRI O Mini PCB Version 04 45 Figure 39 Start Button Assembly 08 46 Figure 40 IR Emitter Assemblly 006 46 Figure 41 Top and Bottom Rails and Mounting SCrewS ccccsscccccccccceeeeeeeeeeeens 47 Figure 42 Servicing the Coin Mech and OI Mel oso i davi nji EN 48 Figure43 AC Power Plate okida 49 Figure 44 Single Color LED Strip Light 52 Figure 45 Multi Color LED Strip Light 52 Figure 46 Cold Cathode Light Detail 52 Figure 47 Gun Exploded View Drawing 59 Figure 48 Cabinet Artwork with Part NUMDETS renererien ie aes 60 Figure 49 USB Game Dongle eeee 65 Figure 50 GVRI O Wiring Diagram 66 Figure 51 Gun Wiring Diagram 67 Figure 52 Power Distribution Diagram 68 Figure 53 Computer Rear Panel Diagram DH61CR Motherboard cceco 69 2013 Global VR Inc Page 3 of 72
52. er 2 Start Select Figure 22 Coin Settings Configuration Menu Menutem Deseription Free Play Sets Free Play to Enable or Disable Money Display Prompt Sets the Money Display Prompt to Insert Coins Insert Credits Insert Bills Insert Tokens Insert Money or Swipe Card Paid Credits Displays the number of paid credits currently available Reset Paid Credits Resets available Paid Credits To 0 Does not affect Service Credits The number next to the button shows available credits Any Paid Credits displayed when you reset are counted as Unspent Monies in the Collections screens There is no confirmation prompt Service Credits Displays the number of Service Credits currently available Reset Service Credits Resets available Service Credits to 0 There is no confirmation prompt 2013 Global VR Inc 040 0237 01 Rev B 2 28 2013 Page 23 of 72 Chapter 4 Operator Menu and Game Setup Coin Settings Pricing Menu This menu lets you set the number of credits required to start a game Coin salie Pricing Machine Settings Game Settings Mode of Play Coin Settings Configuration Collection Statistics Game Game Continue Diagnostics Resume Game BR Player 1 Trigger Up Player 1 Start Cancel Back pr Player 2 Trigger Down Player 2 Start Select Figure 23 Coin Setting Pricing Menu menunem oean oeer OOOO Game 4 Lets you set the number of credits required to start a game
53. ess F10 The following prompt will appear Save amp Exit Setup Save Configuration and exit 18 Make sure Yes 1s selected use the arrow keys to select if necessary and press Enter 040 0237 01 Rev B 2 28 2013 2013 Global VR Inc Page 55 of 72 Chapter 7 Replacement Parts Chapter 7 Replacement Parts Please reference these part numbers when contacting GLOBAL VR service or your distributor for replacements Buy parts at our Online Store http parts globalvr com Documents and Software Part Number Item Description 040 0237 01 Operation amp Service Manual This Document 040 0238 01 Software Restore Guide 040 0255 01 Installing the Swarm Deluxe 3D Cabinet 050 0218 01 System Recovery Disk 1 DVD 050 0219 01 Game Install Disk 1 DVD Part numbers may change due to software revisions Cables USB Extension Cable 6 USB 2 0 A Plug A Jack Cabinet Functional Components PowrPlate SSS Power Plate Power Supply 24 Volt Guns Power Supply 5 12 VDC 115 W Lighting PCBs 7 Outlet Power Strip Surge Protector 15 Amps 1500 Joules The Swarm Operation amp Service Manual Page 56 of 72 040 0237 01 Rev B 2 28 2013 Chapter 7 Replacement Parts USB KQRTG HL USB Game Dongle Exchange Only SWM Speaker 5 12 Watt 8 Ohm Shielded Cold Cathode Light Kit 12 Red Kick Panel Lighting Cold Cathode Light Kit Dual 6 White Instruction Panel Cold Cathode Light Kit Dual 6 Bl
54. ev B 2 28 2013 Chapter 2 Installing a New Cabinet Chapter 2 Installing a New Cabinet This chapter describes how to install a new cabinet in your location Tools Required The exact tools needed may vary depending component variations e Screwdriver with assorted bits including medium Phillips head and T 10 amp T 27 Torx security bits e Assorted nutdrivers and or wrenches including 11 32 amp 7 16 e Wire snips or scissors for clipping cable ties Unpack and Inspect 1 Carefully remove the cabinet from the shipping container giving yourself plenty of space around the cabinet Inspect the exterior of the cabinet for any damage 2 Remove the keys from the coin return slot Open the coin door to locate the second set of keys see the figure below second Set of Keys Coin Door First Set of Keys Loose Parts in Cash Box Figure 2 Coin Door with Key Locations Secure Monitor Stand to Cabinet 1 Place the cabinet in its operating location and position the monitor stand in front of the cabinet 2 Locate the four 4 3 8 x 2 bolts with lock washers They should be in the coin box 3 Refer to Figure 3 and rotate the Monitor Stand Mounting Brackets on the Monitor Stand Base so they extend away from the Base You may need to loosen the Nylock nut slightly 2013 Global VR Inc 040 0237 01 Rev B 2 28 2013 Page 7 of 72 Chapter 2 Installing a New Cabinet Monitor Stand Nylock Nuts
55. ew and then make sure the three 3 other pre drilled holes in the topper and bezel are aligned With the three sets of holes aligned tighten the nut enough to hold the assembly securely 3 Place a fender washer on each of the three 3 black 4 20 x 3 4 screws and then insert the screws through the holes that you aligned in the previous step The screw head with fender washer should be on the front side of the artwork Place a fender washer and Kep nut on each screw behind the bezel and tighten the nuts enough to hold the assembly securely The Swarm Operation amp Service Manual Page 10 of 72 040 0237 01 Rev B 2 28 2013 Chapter 2 Installing a New Cabinet Install Marquee on Monitor Stand Important The marquee must be installed on the monitor stand before the monitor is installed Refer to Figure 9 and Figure 10 and do the following steps 1 The game is shipped with the marquee mounting hardware installed on the vertical rails of the monitor stand as shown in Figure 9 Remove the outermost Kep Nut and Fender Washer from each screw Leave one loose Fender Washer in place on each screw 2 Place the Sintra Marquee so that the screws go through the four lower holes in the center of the Monitor Back Bezel as shown in Figure 10 3 Install a Fender Washer and Kep Nut on each screw so that the marquee is sandwiched between two Fender Washers as shown in Figure 9 4 Tighten the Kep Nuts enough to hold the marquee securely B
56. eyboard to the computer and press the F2 key during boot to run the utility Press F9 or select Load BIOS Defaults from the Exit Menu press Y to confirm and then change the settings shown in the table below For more help refer to the detailed instructions that follow Submenu If Applicable Press F9 to Load BIOS Defaults System Date Set to Current Date System Time Set to Local Time Configuration SATA Drives Chipset SATA Mode Boot Boot Device Priority Optical Drives Removable Drive Hard Disk Drives Network Important Your screens may not look exactly like the screens shown in this document and some settings shown on the screens examples may be different from your system Do not change any settings that are not specifically described in this document Note Use the left and right arrow keys gt gt to move between the menus listed at the top of the screen and the up and down arrow keys 11 to move up and down between menu items Use the and keys to change settings for selected items 1 Press the F2 key during boot The System Setup Utility Main Menu will appear 2 Press the F9 key to Load Bios Defaults and then press Y to confirm Now change the BIOS settings described on the following pages 2013 Global VR Inc 040 0237 01 Rev B 2 28 2013 Page 53 of 72 Chapter 6 Service and Repair 3 Use the left and right arrow keys gt gt to select the Main menu if not already selected Use the up and down a
57. for Grounding Wire to Ground Lug Figure 43 AC Power Plate AC Power Strip Replacement The AC power strip provides power and surge protection to all of the components in the cabinet If the cabinet has no power check the 6A Slo Blo fuse in the power plate see Figure 43 for fuse location and replace if blown Also make sure the power strip 1s turned on Perform the following steps to replace the power strip Be sure to connect each wire to the correct terminal on the AC Power Plate The ground wire must be securely connected to the ground lug on the power plate or the game will not function properly CAUTION pne z pe 1 Turn the cabinet OFF and disconnect the AC power cord 2 Disconnect all components from the power strip 2013 Global VR Inc 040 0237 01 Rev B 2 28 2013 Page 49 of 72 Chapter 6 Service and Repair 3 Disconnect the power strip wires from the AC power plate terminals shown in Figure 43 4 Remove the power strip it is held in place with Velcro or screw down cable ties 5 Replace the power strip with an appropriate unit from GLOBAL VR part 49 0963 40 Do not attempt to use a different power strip Be sure to connect each wire to the correct terminal see Figure 43 on page 49 and Figure 52 on page 68 DC Power Supply Replacement DC power supplies provide 24 volt power to the gun coils and 12 volt power to the lighting PCBs and other components as applicable Most cabinets have a 12 24
58. hen press Player 2 START button again to confirm Shows how many Service Credits are currently available Service Credits Switch must be set to Enable in this menu to add Service Credits with the Operator SERVICE button Paid Credits Shows how many Paid Credits are currently available on the cabinet 040 0237 01 Rev B 2 28 2013 2013 Global VR Inc Page 19 of 72 Chapter 4 Operator Menu and Game Setup Machine Settings Errors Screen The Errors screen displays certain hardware and software errors detected by the system software Some errors cause a message to be displayed at boot Non critical boot error messages such as There is a CD in the Drive will time out after 30 seconds Critical errors such as Dongle Missing or Invalid will prevent the game from booting If you open the Operator Menu while an error is detected a message box will appear with the error message Press START to close the message box Open the Errors Screen for a list of any detected errors For more information see Error Messages in the Troubleshooting section on page 65 Game Settings Settings Menu This menu lets you set up game play options Game Settings Settings 4 Machine Settings Game Settings Label Color Blood Gore Red Label Settings Disable Chapters Game Difficulty Normal Game Resets If you change this setting then Reset Highscore Data on Game Settings gt Game Resets Coin Settings 4 Button Game Abort Enable Collect
59. ics Navigating the Menus Note You will see a list of navigation functions near the bottom of each screen 1 Open the coin door and press the TEST button to open the Operator Menu 2 Use the gun triggers or the Operator UP and DOWN buttons to move up or down through the Main Menu list on the left side of the screen Pause over a menu item to open the submenu below it Press the Player 2 START button to select a highlighted submenu 4 Once you select a submenu use the triggers to move through the menu items Press the Player 2 START button to select a highlighted menu item and then use the triggers to change the setting Press the Player 1 START button to save the setting and go back to the menu items or to exit to the Main Menu 5 To exit from the Operator Menu use the triggers to highlight Resume Game at the bottom of the Main Menu list and press the Player 2 START button Figure 15 Operator Button Panel The Swarm Operation amp Service Manual Page 16 of 72 040 0237 01 Rev B 2 28 2013 Chapter 4 Operator Menu and Game Setup Main Menu Machine Settings ss Displays version and
60. ion Statistics Attract High Score Screens Enable Diagnostics Resume Game CRIN Player 1 Trigger Up Player 1 Start Cancel Back pre Player 2 Trigger Down Player 2 Start Select Figure 19 Game Settings Menu o _ Label Color Blood Gore Sets the game to either Red Label or Yellow Label Red label has a lot of blood and gore and you can shoot the human soldiers Yellow Label has no blood a low amount of gore and you cannot shoot the humans Game Difficulty Changes the average time per buy in time Games are shorter with Hard setting and longer with Easy setting 4 Button Game Abort If set to Enable a game can be aborted by pressing both START buttons plus the trigger and Shield rectangular button on one gun at the same time Attract High Score Screens Sets whether to display high scores during Attract Mode The Swarm Operation amp Service Manual Page 20 of 72 040 0237 01 Rev B 2 28 2013 Game Settings Disable Chapters Menu Chapter 4 Operator Menu and Game Setup This screen allows you to Disable or Enable any chapters Disabled chapters may still be seen in the Attract Movie The Enable setting for the Kolossus level Enable Finish all levels requires players to complete all of the other levels before they can select Kolossus Machine Settings Game Settings Settings Jisable Chapt Game Resets Coin Settings Statistics Diagnostics Resume Game GLOBAL VR
61. l Page 44 of 72 040 0237 01 Rev B 2 28 2013 Chapter 6 Service and Repair _J1 USB to J11 Not Used System Computer J10 Output to Coin Meter J13 Not Used J2 5 12 VDC Power In x JG Not Used J5 Mode Select J3 Audio In from Computer Place jumper at position 2 J4 To Speakers 3 g J9 Volume Button Inputs i J8 Service Test amp Start Buttons J7 Cain Inputs J12 Not Used Figure 38 GVRI O Mini PCB Version 04 Start or 3D Button Service The Start and 3D buttons are illuminated with 12 volt lamps Refer to Figure 39 and perform the following steps to replace the buttons lamps and micro switches 1 Disconnect the cabinet from AC power 2 Open the coin door and reach up under the control panel to access the buttons 3 To remove a micro switch gently rock it to the side and remove it from the housing Remove the wires and install them on the same connectors on the new micro switch 4 To remove the lamp housing gently turn the white plastic housing counterclockwise a small amount to pop it out of the button housing 5 To remove the button and housing from the control panel unscrew the retaining ring from under the control panel To remove a lamp from the housing for replacement pull it straight out of the lamp housing When connecting the wiring to the micro switch and lamp refer to the labels on the wires and Figure 39 to make sure the conn
62. lacement procedures for the various types of lighting Important Do not replace LED lights with CCFLs CCFLs draw more power which may interfere with proper game operation It is OK to replace CCFLs with LEDs Cabinet Lighting Locations and Colors may vary with cabinet revisions e The instruction panel in the control panel is lit by white lights e The area under the guns is lit by blue lights e The Kick Panel is lit by a red light e The sides of the cabinet have red lights under metal covers e The area under the center speaker grill 1s lit by a red light e The area below the front of the control panel is lit by a red light e The area under the front of the cabinet is lit by a red light that shines on the floor e The Marquee is lit by red lights The Swarm Operation amp Service Manual Page 50 of 72 040 0237 01 Rev B 2 28 2013 Chapter 6 Service and Repair Light Replacement LX DANGER To avoid electrical shock unplug the cabinet before servicing the lighting components The following are general steps for replacing an LED or CCFL light See the sections that follow for detailed information about each type of light Important Do not replace LED lights with CCFLs CCFLs draw more power which may interfere with proper game operation It is OK to replace CCFLs with LEDs 1 Turn off the cabinet and disconnect the AC power cord 2 Ifthe light is under a cover or speaker grill remove the screws securing th
63. lobal VR Inc 040 0237 01 Rev B 2 28 2013 Page 43 of 72 Chapter 6 Service and Repair J4 Outputs w J2 Inputs J3 Analog Inputs sun Pots J1 USB LED Display To PCI USB Port on System Computer Figure 37 Gun PCB Version 5 01 The GVRI O Mini PCB The GVRI O Mini PCB relays the signals between the system computer and game components It also contains the Audio Amp Each connector on the PCB is keyed to fit only to the correct harness connector The PCB must be programmed with the correct firmware The firmware version is displayed in the Operator Menu under System Information The Swarm Frightfearland Paradise Lost and Aliens Extermination use the same firmware so PCBs can be swapped between these games PCBs used in other games are not compatible with The Swarm For PCB versions 00 and 01 place a jumper across pins 4 amp 5 of J5 Mode Select For versions 02 and 04 place a jumper at position 2 as shown in Figure 38 Note Some older PCBs do not have an Audio Amp Check the Hardware Reference page on http service globalvr com for detailed information on the various PCB versions See the figure below to identify the PCB connectors See Figure 50 on page 66 for detailed wiring information Layout varies for other PCB versions Disconnect the cabinet from AC power before making any connections to the PCB or you may damage the PCB CAUTION The Swarm Operation amp Service Manua
64. minute and 20 seconds Press a START button to exit this screen Statistics Continued Game Stats displays a graph showing how many times players Continued after a game ended For example in the graph at the left 18 players continued once and 8 players continued twice Press a START button to exit this screen 2013 Global VR Inc Page 27 of 72 Chapter 4 Operator Menu and Game Setup Diagnostics Gun Calibration Screen The Gun Calibration screen lets you calibrate the guns swap the left and right guns or swap the X or Y axis of either gun Gun Calibration 164 For Farsi Gun Pres fee fe invert E Prsa zldrana e gt la krvari Y For A Guna Pee digs lo mari calikenlisa Franu Prank lo rapp gunt Paia ceir sv Br ba asii zal hrailan Figure 25 Gun Calibration Screen The Gun Calibration screen has two large squares one to represent the screen position of each gun the squares do not correspond to the screen aspect ratio When you move a gun the small block inside the corresponding square will move with the motion of the gun The numbers on the sides of the squares show the pot value for the gun at its farthest position in that direction The numbers below each square show the pot value for the current position of the gun on the X and Y axis These numbers should change as you move the gun Squeezing a trigger with this screen displayed will fire the gun recoil solenoid e Calibrating the Guns Pres
65. n Board2 0x501 Arduino Board 1 0 0 0 information Last Power Cycle 0 12 43 Previous Maintenance Restart 0 12 39 Next Maintenance Restart 23 43 20 Note that the box near the Service Contact your GLOBAL VR distributor or US 1 408 597 3435 bottom of most Operator Menu Web www globalvr com screens shows you how to navigate through the menus Cor Player 4 Trigger Up Player 1 Start Cancel Back using the game control panel jog Player 2 Trigger Down Player 2 Start Select Figure 17 Machine Info Screen menalem_ a Previous Maintenance Displays the amount of time since the cabinet did an automatic maintenance restart Restart Next Maintenance Displays the amount of time until the cabinet does an automatic maintenance restart Restart The Swarm Operation amp Service Manual Page 18 of 72 040 0237 01 Rev B 2 28 2013 Chapter 4 Operator Menu and Game Setup Machine Settings Settings Menu The Machine Settings Settings menu lets you set up the cabinet hardware Machine Settings Info Errors Game Settings Coin Settings Collection Statistics Diagnostics Resume Game Master Volume Attract Volume Relative to Master Attract Audio Service Credits Switch Machine Settings Settings Master Volume 15 _ Attract Volume Relative to Master 90 Attract Audio On Service Credits Switch Enable Gun Feedback Solenoid Enable 3D Display 3D Monitor Required Enable 3D
66. nal radiators such as digital devices including computer systems contribute to the electromagnetic environment Electromagnetic Compatibility EMC 1s the ability of items of electronic equipment to function properly together in the electronic environment While this computer system has been designed and determined to be compliant with regulatory agency limits for EMI there is no guarantee that interference will not occur in a particular installation If this equipment does cause interference with radio communications services which can be determined by turning the equipment off and on you are encouraged to try to correct the interference by one or more of the following measures e Re orient the receiving antenna e Relocate the cabinet relative to the receiver e Plug the game into a different outlet so that the computer and the receiver are on different branch circuits If necessary consult a Regulatory EMC representative of GLOBAL VR or an experienced radio television technician for additional suggestions You may find the FCC Interference Handbook to be helpful It 1s available from the U S Government Print Office Washington DC 20402 This device has been tested and complies with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and
67. nd other heat sources Do not block cooling vents Precautions for Game Operation To avoid injury and accidents people who fall under the following categories should not play the game Those who need assistance when walking Those who have high blood pressure or a heart problem Those who have experienced muscle convulsions or loss of consciousness when playing a video game or similar activities Those who have trouble in the neck or spinal cord Intoxicated persons Pregnant women Persons susceptible to motion sickness Persons who do not abide by the warning labels on the game A player who has never been adversely affected by light stimulus might experience dizziness or headache when playing the game Small children can be especially susceptible to these conditions Caution guardians of small children to keep watch over their children during play Instruct those who feel sick during play to see a doctor To avoid injury from falling objects and electric shock due to spilled drinks instruct players not to place heavy items food or drinks on the product To avoid electric shock or short circuit do not allow customers to put hands and fingers or extraneous matter in the openings of the product To avoid risk of injury from falling immediately stop customers from leaning against or climbing on the product Children under the age of 6 should not view the game in 3 D For all others if the
68. next Move each gun to the farthest point on each axis and the corresponding side of the square will turn green to indicate the gun 1s calibrated on that axis See Diagnostics Gun Calibration Screen on page 28 for more information If necessary press the Shield or Grenade button to invert the X or Y axis of a gun If the software sees Gun 1 as Gun 2 and vice versa press the Operator Down button to swap the guns Press either START button to exit from the calibration screen The Attract Movie will now start If you are using a 2D monitor open Machine Settings Settings in the Operator Menu and set 3D Display to Disabled Play a game and use both guns to verify proper operation Press the SERVICE SELECT button in Attract Mode to insert Service Credits for testing the game Use the Operator Menus to change settings as desired see Chapter 4 for detailed information on using the Operator Menus The Swarm Operation amp Service Manual Page 34 of 72 040 0237 01 Rev B 2 28 2013 Chapter 6 Chapter 6 Service and Repair Service and Repair GLOBAL VR assumes no liability for any damage or injuries incurred while service and installation of cabinet hardware servicing the cabinet Only qualified service personnel should perform To prevent electrostatic discharge ESD damage handle PCBs by the CAUTION edges only and use a grounding wrist strap or similar precaution Please read the service instructions before working
69. ote Some cabinets may use a single DC Power Supply to power guns lights amp PCBs Check Input Voltage through hole in side Left Gun Power E pa Part 115 0008 01 Connector on alee To AC Power Strip Ite GND Black Righ n Power 9 peed 12V Yellow 24V White Part 115 0097 01 Gun Power Harness contains a 2 5A fuse for each gun The Swarm Operation amp Service Manual Page 68 of 72 Figure 52 Power Distribution Diagram 040 0237 01 Rev B 2 28 2013 Chapter 9 Diagrams and Schematics PC Rear with Intel DH61CR Motherboard AC Power Connector Computer ee ae Power Supply PS 2 Keyboard Mouse x An SKA Q eee 3 S Port For Diagnostic cece COON SS Computer Use Only ON OFF Switch Case Cooling Fan QAORRD _ Spey OHO f etatatatata s O 888 8 4 ER DVI D D E IS YIM YN IN IK IK Seen O OO D DOLEN atatates RSI CORRERE Motherboard USB Ports for Game Dongle Only Green Audio Port to Audio Amp HDMI Video Port Video Card DVI Video Port GE OG sessssss AAA pO E PCI USB Note Appearance of Card computer case and video card may vary GVRI O PCB Player 1 Gun Player 2 Gun Figure 53 Computer Rear Panel Diagram DH6ICR Motherboard
70. other info about hardware and software power info cycle and restart times amp GLOBAL VR contact info Settings o set volume enable or disable gun solenoid service credits amp play select 3D monitor model and test IR transmitter sm gt Displays errors detected by the software Game Settings Settings 5 rite ea set red or yellow label color game difficulty enable or disable game abort amp turn Attract Mode high score display on or off Disable Chapters gt Lets you turn chapters off or on Pemon gt Lets you reset game settings statistics player data amp available credits Coin Settings Configuration Lets you enable free play select money display prompt amp reset credits Pricing gt Lets you set pricing to start amp continue a game Collections Current Earnings Displays current earnings and service credits used if applicable Last Collection nera Displays earnings from the previous collection and service credits used if applicable Statistics Machine gt Displays lifetime earnings and time stats and average play times Game Modes gt Displays stats by game mode Number of Players gt Displays stats by number of players Chapter Displays stats by chapter Game Time Stats Displays a graph showing time of each game played Continue Stats gt Displays a graph showing number of continued games Diagnostics Calibrate Guns Lets you calibrate the guns swap guns or inver
71. ouid see blue bera Figure 29 GVR 3D Test Screen The Swarm Operation amp Service Manual Page 32 of 72 040 0237 01 Rev B 2 28 2013 Chapter 5 Software Restoration I SYSTEM RECOVERY DISK NASCAR Team Racing Frightfearland The Swarm amp Aliens Extermination Please see your system documentation for Complete instructions To Restore System 1 Insert dik 2 Power cycle cabinet 3 Follow onscreen prompts i Version 1 0 PN 050 0220 0171 1 30 2013 DISK 1 OF 1 Supports DH6ICR EL339 b 945 631 Gi amp DFI G41 motherboards amp GTS 250 450 amp 650 GTA 550 Ti amp 9 Series video cards 1955 Concourte Drive _ an Jose CA 95131 GEODNI PH 408 597 3435 FX 408 597 3437 b servka globalvrneam rey Qlokalyr com Chapter 5 Software Restoration SWARM Te nag lease spe pour i Facri Bok f pii z Pulley gia A Pret GAME INSTALL DYO Version 1 0 PN 050 0219 01 Disk 1 of 1 LETA LE dii wa d Stola ERTE Od o urypri Li boka vodo ma ma Follow the instructions below if you need to re install software on your cabinet Typical installation time is about 20 25 minutes Important When you use the System Recovery Disk you will erase ALL game settings and statistics including earnings It is advisable to contact Technical Support before using the System Recovery Disk to resolve a problem Run the System Recovery Disk 1 With
72. ove the coin meter Cut the two wires from the coin meter and strip the ends of the wires to attach the new meter Use two butt splices or your preferred splicing method to connect the wires to the new coin meter Secure the new coin meter with the two screws removed previously The Swarm Operation amp Service Manual Page 48 of 72 040 0237 01 Rev B 2 28 2013 Chapter 6 Service and Repair Power Distribution Service To avoid electrical shock unplug the cabinet before servicing the AC Power Plate Power Strip DC Power Supplies or other Power Distribution components DANGER AC Power Plate The AC power plate provides the external AC power connection An AC EMI Filter in the power plate removes electrical noise that can cause interference with the hardware inside the cabinet AC power from the power plate is connected to a 7 outlet AC power strip surge suppressor in the cabinet The cabinet must be connected to a secure ground to function properly Ground wires from system components must be securely connected to the ground lug on the power plate as shown below anc in Figure 52 on page 68 Components must not be grounded to the CAUTION power plate mounting bolts Power Strip Neutral Wire GA Slo Blo Fuse perai MPa ON OFF Switch EMI Filter and Power Strip Power Strip Line Wire Ground Wires to Ground Lug Connect Cabinet Power Cord pi i 115 VAC in Mounting Bolt 1 of 4 Cabinet Ground Do Not Use
73. power supply and make sure it is putting out 12 VDC Blown light or CCFL Replace the light or CCFL power inverter see page 50 If power inverter both CCFLs in a set are off try replacing the inverter first Wrong number of Incorrect setting in Adjust setting under Coin Settings Pricing in the credits given when Operator Menu Operator Menu coins or bills are i Faulty wiring Disconnect the cabinet from AC power Verify that all wires inserted are firmly connected to the coin mech and bill validator and ground wires are properly connected Verify that no wires are frayed or improperly shorting to ground Faulty coin mech Verify the coin mech is not jammed Make sure the coin mech is properly aligned and latched to the coin door Repair or replace if faulty see page 48 Game repeatedly Wrong SATA Drives Make sure Chipset SATA Mode in the BIOS is set to IDE reboots BIOS setting see Setting the Computer BIOS CMOS on page 53 The Swarm Operation amp Service Manual Page 64 of 72 040 0237 01 Rev B 2 28 2013 Chapter 8 Troubleshooting Error Messages The messages below will appear at boot if the software does not detect the devices ERROR GVRI O Mini PCB is Power OFF the cabinet and then connect the USB cable DETECTED Missing disconnected from the I O PCB to the first port on the USB card in the GVRIO PCB computer see Figure 53 on page 69 Faulty USB port or Power OFF the cabinet and connect the I O PC
74. press OK You will be prompted to create a password This is a temporary password that will not be saved by the TV Enter a simple 4 digit password such as 1 1 1 1 with the remote control keys and press OK Enter the password again in the confirmation screen and press OK 5 When you see the Reset to Defaults prompt highlight Yes and press OK 2013 Global VR Inc 040 0237 01 Rev B 2 28 2013 Page 35 of 72 Chapter 6 Service and Repair 6 After you reset the defaults the following Setup Screens will appear On each screen select the setting described below and press OK to go to the next screen To go back a screen press the Return button Select your language English Select Country where this TV is being used U S A Set this even if located elsewhere Do you use a cable satellite or fiber optic Yes box with this TV Which wiring method is used to connect your AV IN box to the TV What is connected to HDMI 1 Leave all entries on this screen blank Use the V key to highlight Next and press OK Network Settings Set Later Set clock Use the V key to highlight Next and press OK The game does not use TV date and time settings When you see the Setup is complete message press OK to exit Press the 3D button the remote control to put the TV in 3D mode Read the 3D warning message Where it says Would you like to display this message again later Highlight No and press OK 9 Press the MENU button on the
75. ptical Drive Order Removable Drive Order Boot to Optical Devices Boot to Removable Devi Boot to Network USB Boot Boot USB Devices first LIEFI Boot a i Optical Drives 15 Use the up and down arrow keys Network 11 to select Removable Drive and then use the keys to move it to the second position Fast Boot General Optimization USB Optimization Video Optimization lt Disable gt lt Disable gt lt Disable gt Boot Display Options 16 If necessary use the up and down arrow keys 71 to select Hard Disk Drives and then use the keys to move it to the third position and then press Enter Main Configuration Performance Security Main Configuration Pe formance Security Chapter 6 Service and Repair Power Qt il lt Enable gt lt Enable gt lt Power On gt lt Power on Normal Boot gt lt Disable gt Blink gt lt Stay Off gt lt Disable gt lt Disable gt lt Disable gt gt Select Screen Tl Select Item Enter Select Change Opt F9 Load Defaults FI0 Save ESC Exit Power lt Remov ble Drive gt lt Hard Dik Drives gt Network gt lt SATA WDC WDIGOUAAJS O02 gt lt SATA OPTIARC DVD ROM DD gt No Removable Drive Boot Device Priority Removable Drive Hard Disk Drives Select Screen tl Select Item Enter Select Change Opt F9 Load Defaults F10 Save ESC Exit 17 Now that all settings are correct pr
76. puter indicates a problem with the video card If the video card is faulty contact Technical Support If instructed by Technical Support open the computer and check the following e Make sure the video card is seated properly in the motherboard Reseat the video card if loose e Check the power connector to the video card inside the computer Make sure it is connected properly and is not connected backwards e Power on the computer and make sure the fan on the video card is spinning fast No video and no No power to Verify the computer is ON by the LED on the front of the audio computer computer Verify the line voltage switch on the back of the computer is set to 115V Make sure the AC power cord is firmly connected to the computer and the power strip and the power strip LED is on Turn off the power strip wait 20 seconds and then turn it back on to reboot the computer If the computer does not power on make sure the On Off switch on the back of the computer is in the On I position If the computer does not turn on press the button on the front of the case to turn it on and make sure After Power Failure in the BIOS is set to Power On see Setting the Computer BIOS CMOS on page 53 Corrupted software Reload the software from the disks If you continue to have problems you may have a faulty hard drive Faulty hard drive If you continue to have problems after you reload the software you may have a faulty hard drive Conta
77. r 3D Make sure the 3D monitor is set to display in 3D above the other on turned off in monitor If using a 2D monitor set 3D Display to Disable under screen settings Machine Settings Settings in the Operator Menu Double image seen _ Left Right eye Open Diagnostics Monitor 3D Test in the Operator with 3D glasses swapped Menu and pull a gun trigger to swap left and right eyes Wrong 3D glasses The Swarm requires Real D compatible 3D glasses Audio Troubleshooting Possible Solution No audio Volume set too low Set the volume in Machine Settings Settings in the or Operator Menu Poor sound from Faulty wiring Verify that all the wires are firmly connected to the one or more speakers GVRI O PCB and green computer audio port speakers Verify that no wires are frayed or shorting to ground Blown speakers Remove the grills and inspect each speaker for visible damage Use Diagnostics Sound Test in the Operator Menu to verify each speaker is working Reversed wires A weak or low muffled sound is a sign of reversed speaker wires Check for reversed wires on each affected speaker Faulty Audio Amp To verify audio is working at the computer connect stereo on GVRI O PCB headphones to the green computer audio port Audio hum Faulty power supply A constant low hum in the speakers can be caused by a faulty power supply either one of the external DC power supplies or the computer power supply Open ground Check all ground wires
78. r procedures or operation in out of specification environmental conditions GLOBAL VR will return the repaired Product freight prepaid to the Purchaser All freight costs associated with replacement of warranty parts after expiration of the original warranty period are the responsibility of the Purchaser GLOBAL VR is not obligated to provide the Purchaser with a substitute unit or on site service during the warranty period or at any time If after investigation GLOBAL VR determines that the reported problem was not covered by the warranty Purchaser shall pay GLOBAL VR for the cost of investigating the problem at its then prevailing per incident billing rate No repair or replacement of any Product or part therein shall extend the warranty period as to the entire Product The warranty on the repaired part shall be in effect for the remainder of the original warranty period but will not exceed the original warranty period Purchaser s exclusive remedy and GLOBAL VR s sole obligation is to supply or pay for all labor necessary to repair any Product found to be defective within the warranty period and to supply at no extra charge new or rebuilt replacements for defective parts If repair or replacement fails to remedy the defect then and only in such event shall GLOBAL VR refund to Purchaser the purchase price for said Product Purchaser s failure to make a claim as provided above or continued use of the Product shall constitute an unqualifie
79. remote control to open the Main menu again Note The picture must be set to 3D before doing step 10 10 Highlight Picture in the Main menu and press OK Use the V button to scroll down to Aspect adjustments it is off screen when you open the menu and press OK Do the following steps in the Aspect Adjustments menu Use the lt gt buttons to set Screen Format to FULL Use the lt gt buttons to set HD Size to Size 2 Note The TV will hide the menu when you highlight this setting so you can see how your selection looks If you do not set Size 2 the Insert Coins message will be off screen Press Return to go back to the Picture menu 11 Highlight Picture mode in the Picture menu and use the lt gt buttons to set it to Vivid 12 Press Return to go back to the Main menu 13 Highlight Setup in the Main menu and press OK to open the Setup menu 14 Highlight 3D Settings in the Setup menu and press OK Do the following steps in the 3D Settings menu Use the lt P buttons to set Auto Detect 3D to Auto 2 Use the lt 1 P buttons to set 3D Signal Notification to Off Press Return to go back to the Setup menu The Swarm Operation amp Service Manual Page 36 of 72 040 0237 01 Rev B 2 28 2013 Chapter 6 Service and Repair 15 Use the V button to scroll down to Advanced setup it is off screen when you open the menu in the Setup menu and press OK Do the following steps in the Advanced Setup menu Use
80. rrow keys 11 to select System Date The month will be highlighted 5 Use the and keys to set the month Press the Tab key to move to the day and set it the same way Repeat for the year 6 Use the up and down arrow keys 11 to select System Time and then use the and Tab keys to set the time the same way you set the date Main BQ Te ee a BEH6110H 86A4 0038 2012 0110 1653 Processo Type Pentium R Pentium R CPU G860 a 3 00GHz Active Processor Cores lt ALL gt Host Clock Frequency 100 MHz Processor Turbo Speed 3 00 GHz Memory Speed 1067 MHz L2 Cache RAM 2x 256 KB L3 Cache RAM 3 MB Total Memory 1GB DIMMI Memory Channel A Slot0 1 GB DIMM2 Memory Channel B SlatU Not Installed Select Screen Tl Select Item Enter Select Change Opt F9 Load Defaults F10 Save ESC Exit System Identification Information System Date lt Wed 01 09 2013 System Time lt 15 11 28 gt 7 Use the left and right arrow keys gt gt to select the Configuration menu Use the up and down arrow keys 11 to select SATA Drives and press Enter 9 The SATA Drives Configuration screen will open Use the up and down arrow keys 11 to select Chipset SATA MODE and then use the keys to change the setting to IDE Note If this setting 1s wrong the computer may continuously reboot The Swarm Operation amp Service Manual Page 54 of 72 MET Me Ont Curation me ee OME T a LA LIL
81. s the Operator Up button to reset the calibration The sides of the Gun 1 and Gun 2 squares will turn red Move each gun to the farthest point on each axis and the corresponding side of the square will turn green to indicate the gun is calibrated on that axis e Swap Guns Ifthe software sees Gun as Gun 2 and vice versa press the Operator Down button to swap the guns e Invert Gun X or Y Axis Ifthe X or Y axis for a gun is inverted in the software the gun will appear to move the wrong direction For example if the X axis is inverted the small block on the screen will move up when you move the gun down To invert the X axis side to side press the Shield rectangular button on the gun To invert the Y axis up and down press the Grenade round button on the gun The Swarm Operation amp Service Manual Page 28 of 72 040 0237 01 Rev B 2 28 2013 Chapter 4 Operator Menu and Game Setup Diagnostics Play Control Test The Play Control Test menu lets you test the player controls operator buttons and coin mechs as described below See the Troubleshooting and Service and Repair sections of this manual for help fixing problems Press both START buttons together to exit from this menu m Pisan fe A anadh to cycle LED diapay Preasa 5Slarilt and lt 5lari s in enii ihia mei i japri bo alll tie le Dr proni Teel af Figure 26 Play Control Test Menu e Testing B
82. t gun X or Y axis Controls Lets you test controls and coin mechs Sound Test Plays sounds to test each speaker Monitor Test Displays monitor test screens Monitor Gamma Adjusts overall brightness of monitor image Monitor Vibrance Adjusts vibrance of monitor image Monitor Resolution Monitor 3D Test Lets you change the monitor resolution vvvvvvy viv Lets you test 3D monitor function amp swap left right eyes y Resume Game Returns you to the game Figure 16 The Swarm Menu Flowchart 2013 Global VR Inc 040 0237 01 Rev B 2 28 2013 Page 17 of 72 Chapter 4 Operator Menu and Game Setup M achine Info Screen If you open the Operator Menu Machine Settin S while an error is detected the error message will be displayed Info over this screen in a message Machine Settings Region Worldwide box Press START to close the nema Cabinet Type Standard Deluxe message box Errors Game Version 0 0 0 130 Dongle Version 1 0 Go to Machine Settings Game Settings Shell Version 4 0 0 36657 PLUS Version 1 2 0 4 Errors for a list of detected _ Coin Settings OS Version XPE HW Rev 945 G31 G41 H61 12122012 errors Collection Dongle Flag None l REN IO Board GvrlOmini 0x1AB7 ver 0x7013 COPE Meje ENE CNG Diagnostics Gun Board1 0x501 Screen in this chapter for more Resume Game Gu
83. to the corresponding connector near the opening in the cabinet floor Connect the Cabinet AC power cord to a grounded outlet and power on the game Play a game and use both guns to verify everything 1s working properly Refer to Chapter 4 for information on using the Operator menus to set up your game and calibrate the guns if needed 2013 Global VR Inc 040 0237 01 Rev B 2 28 2013 Page 13 of 72 Chapter 2 Installing a New Cabinet Adjust the Monitor For optimal 3D viewing the monitor should be tilted slightly so that the bottom edge of the monitor is just a little bit closer to the cabinet 1 With the game running press the operator Test Back button to open the Operator Menu Use the gun triggers to select Diagnostics Monitor 3D Test and press the Player 2 Start button to open the test screen 2 Ifyou look at the screen without 3D glasses you will see double white lines across the test screen background Put on 3D glasses and you should see single lines If you see double lines tilt the monitor until most of the lines are single Adjust the angle for optimal 3D viewing for players 3 To tilt the monitor locate the bolt that extends through the curved channel on the outer side of each vertical rail as shown below Loosen the two bolts just enough to tilt the monitor Tighten the bolts once the monitor is positioned correctly Loosen Balt on Each Side to Tilt Monitor Figure 14 Tilting the Monitor Optional
84. ue Under Control Panel Metal amp Plastic Monitor Stand Gun Parts Also see the Gun Exploded View and Cabinet Artwork illustrations on the pages that follow Part Number Qty per Gun Item Description 26090 01 Gun Housing Left 26090 02 Gun Housing Right 96 0799 20 Gun Assembly METL6R LED Light Tube Red 990 0012 02 Gun PCB 2013 Global VR Inc 040 0237 01 Rev B 2 28 2013 Page 57 of 72 Chapter 7 Replacement Parts Gun Exploded View Parts _Ref Qty PartNumber Item Description Z gt Z o o 3 1 96 4934 00 BRACKET PIVOT BOX amp SHAFT ASSY 6 1 96 4923 00 SHAFT5 8 DIA _ _ S _ 18 8 43 0252 00 SCREW 8 32 x 3 8 HEX HEAD _ Z Z o o 3 8 2 5 6 47 8 43 1130 00 SCREW 10 32 X 3 8 BUTTON HD TORXT Po _ The Swarm Operation amp Service Manual Page 58 of 72 040 0237 01 Rev B 2 28 2013 NO sjaja Be Co Q sjest ela sels Chapter 7 Replacement Parts 19 82 24 NU 40 amp i A i e e KOFI ZI 39 51 LH 47 31 22 Bi E 6 42 30 19__ Figure 47 Gun Exploded View Drawing 2013 Global VR Inc 040 0237 01 Rev B 2 28 2013 Page 59 of 72 Chapter 7 Replacement Parts Cabinet Artwork SWMDLX AW 02 Kain Topper Artwork GVR3D AW 02 GVR3D Lenticular Decal GVR3D AW 01 Sintra Backing for 3D Sign yg gt WMDLA AV 03 i Logo Artwork AW YELLOW LABEL
85. uttons and Triggers When you press a button on the control panel gun or Operator panel its picture should highlight on the screen The dot next to each button should be yellow until the button is pressed and stay green after it is pressed A red dot means the button is stuck in the ON position e Test Gun LED Display Press the START button and the gun Shield rectangular button together to cycle the LED display on the gun e Testing Coin Mechs When you activate a coin mech its name Coin or Coin 2 should turn from white to green and the number should increment to indicate the number of credits inserted If the name of the mech stays green this indicates it is stuck in the ON position Note Typically Coin is used for both coin mechs and Coin 2 1s for the optional dollar bill validator Note The picture of the gun is only to illustrate the location of each button buttons in this picture do not highlight when you press a button 2013 Global VR Inc 040 0237 01 Rev B 2 28 2013 Page 29 of 72 Chapter 4 Operator Menu and Game Setup Diagnostics Sound Test This screen tests the speakers You will hear left audio channel when the left speaker image 1s highlighted onscreen right audio channel when the right speaker image is highlighted and a low rumbling sound when the center speaker subwoofer is highlighted If there are audio problems check the connections to the speakers audio amp on the GVRI O mini PCB and
86. volt power supply and a 5 12 volt power supply The 5 12 volt power supply has a resistor connected to the 5 volt line to keep a small power draw on the line and prevent the power supply from switching off In some cabinets a single power supply may be used to provide 12 and 24 volt power Replace a power supply only with a comparable unit from GLOBAL VR Refer to Figure 52 on page 68 for a diagram and do the following to replace a power supply 1 Turn the cabinet OFF and disconnect the AC power cord 2 Make sure that all wires connected to the DC power supply are properly labeled for easy re assembly and then use a screwdriver to disconnect the wires from the terminals on the DC power supply 3 Remove the two 2 screws that secure the power supply to the cabinet 4 When replacing the 5 12 volt power supply adjust the 5V output to 5 4V before connecting the power supply to the cabinet harnesses use 5 2V if the power supply is connected If the voltage is too high it will damage electronic components If it is too low the game will not work properly 5 Install the mounting bracket to the new power supply if applicable and reverse the removal steps to install the power supply Be sure to connect the wires to the correct terminals Cabinet Lighting Cabinet lighting may consist of LED Light Tubes LED Strip Lights Cold Cathode Fluorescent Lights CCFLs or a combination of lighting types This section contains general rep

Operation & Service Manual - GLOBAL VR Service Website

Contents

Download Pdf Manuals

Related Search

Related Contents

Operation &amp; Service Manual - GLOBAL VR Service Website

Contents

Download Pdf Manuals

Related Search

Related Contents

Operation & Service Manual - GLOBAL VR Service Website