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USER`S INFORMATION MANUAL
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1. USER S INFORMATION MANUAL OUTDOOR SPLIT SYSTEM AIR CONDITIONING OR HEAT PUMP MODELS CCGD amp CHJD SERIES 2 TO 5 TONS Ar a CERTIFIED www ahridirectory org Unitary Small AC AHRI Standard 210 240 Certification applies only when the complete system is listed with AHRI US 4 a sr A 9000 REGISTRA ISO 9001 Certified Quality Management System Aged CERTIFIED www ahridirectory org C Unitary Small HP AHRI Standard 210 240 Certification applies only when the complete system is listed with AHRI TABLE OF CONTENTS CONTACT INFORMATION 00000 e cee eee ee eae 1 CARE OF FAN MOTORS 000 cece e nee e eee eee 2 HOW YOUR SYSTEM WORKS 00 c eee eee eee eee 1 FILTER CARE 4 coke 0ceadgule wt eal cag ee eee dea wile Oh 3 COOLING CYCLE 23 26 asi diniat epea aara eee tinea anaes 1 OUTDOOR UNIT FINISH 0 0000000 e eee eee 3 HEATING CYCLE HEAT PUMPS 0 000008 1 CLEARANCES 0 ccc ccc eect eens 3 System Operation 0 00 cc cee 1 POWER INTERRUPTION 0000 nanana 3 SETTING THE THERMOSTAT 0 00 eee eee aaa d Heating Season 00 00 tees 3 Fan Operation Selection cc cece cece eee eee 2 Cooling Season 0 6 ieee eee 3 Heating Cycle sec cumedites das dove bte eateries anne 2 SERVICE CALLS 4 4 dian neundatege sete Ghai ee ans enna 3 Cooling Cycle os cscccuie tes dratada iakaa
2. With the thermostat fan switch set to AUTO the fan will run intermittently as required for either heating or cooling This position will provide the lowest operating cost ON If the fan switch is set to ON the indoor fan will not shut off How ever the system will still operate as required by room temperatures This provides continuous air filtering and more even temperature distri bution throughout the house which is especially useful in houses with basements Usually during spring and fall when neither heating nor cooling is required you may want to run only the fan to ventilate circulate and fil ter the air in your home or building Set the comfort control switch to OFF and the fan switch to ON Be sure to return the switches to their original positions for normal operation Heating Cycle With the thermostat in the heating position and the outdoor tempera ture in the range of 20 to 30 or below the outdoor unit will generally run 100 of the time All systems can be equipped with balance point control to provide even more efficient operation This control will prevent the electric heater from being energized when the outdoor air is above some predeter mined temperature setting 0 to 45 F At higher temperatures your system will provide all the heat your home will ever need At lower tem peratures the auxiliary heat will be energized to keep your home com fortable When the outdoor air is cool a
3. for each thermostat Familiarize yourself with its proper operation to obtain the maximum comfort with minimum energy consumption If your system has been designed to allow both cooling and heating operation you may have either a manual change over type or a pro grammable electronic type thermostat Manual change over simply means that the comfort switch must be manually positioned every time you wish to switch from the cooling to heating or heating to cooling modes of operation The computerized electronic thermostat is actually a sophisticated elec tronic version of a manual change over type This thermostat includes features which allow set back temperature variations for periods of sleep or while you are away during the day and means energy savings for you The thermostat also features a digital clock 689102 BUM A 1211 689102 BUM A 1211 ACAUTION The main power to the system must be kept ON at all times to prevent damage to the outdoor unit compressor If necessary the thermostat control switch should be used to turn the system OFF Should the main power be disconnected or interrupted for 8 hours or longer DO NOT attempt to start the system for 8 hours after the power has been restored to the outdoor unit If heat is needed during this 8 hour period use emergency heat Fan Operation Selection A multi position fan switch allows you to choose the type of fan opera tion of the indoor fan AUTO
4. heat for at least 8 hours after electrical power is re established if the power was off more than 8 hours 3 Switch thermostat back to heating or auto Cooling Season 1 Switch thermostat to OFF position 2 Do not switch to cooling or auto until electrical power has been re established for 8 hours if the power was off more than 8 hours SERVICE CALLS There are a few instances where you can avoid unnecessary service calls See Troubleshooting Guide above Some models provide fault codes The flashing light on the system thermostat is capable of provid ing you with time and money saving information The fault code num bers listed can be handled by taking the corrective action indicated Call qualified service person if displaying fault code numbers not listed Unitary Products Group Replacement parts are available from local contractor dealers or the nearest distribution center CHARACTERISTICS OF HEAT PUMPS A CONSTANT HEAT Heat pumps have a noticeable cooler supply air temperature than fur naces The common practice of over sizing furnaces contributes to an off and on again operation with short blasts of hot supply air The heat pump system is sized more closely to the heating needs of your home Heat is supplied at a lower temperature over a longer period of time to provide a more constant heat and it may give you the impression that your system never stops running WATER RUN OFF During the heating cyc
5. resulting from inadequacy or interruption of electrical service improper energy supply blown fuses improper wiring external to the unit or other like damages 7 Damages resulting from the use of components not approved by UPG 8 This warranty does not cover consequential damages incidental damages or incidental expenses including damages to property 9 Damages caused by failure to perform normal or routine maintenance as set out in the operation and service instructions 10 Cleaning replacement of filters or any other routine maintenance as set out in the User s Information Maintenance and Service Manual 11 Replacement or cleaning of nozzles or orifices 12 Fuses either internal or external to the product 13 Excessive fuel or electricity consumption THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABIL ITY AND FITNESS FOR A PARTICULAR PURPOSE SOME STATES DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTY SO THAT THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU SOME STATES ALLOW ONLY A PARTIAL LIMITATION ON IMPLIED WARRANTIES OR LIMIT THE DURATION OF IMPLIED WARRANTIES TO THE DURATION OF THE EXPRESS WARRANTY IN SUCH STATES THE DURATION OF IMPLIED WARRANTIES IS HEREBY EXPRESSLY LIMITED TO THE DURATION OF THE EXPRESS WARRANTY ON THE FACE HEREOF IN NO EVENT WHETHER AS A RESULT OF BREACH OF WARRANTY OR CON TRACT TORT INCLUDING NEGLIGENCE STRICT LIABILITY OR OTHERWISE SHALL
6. with soap and water prior to waxing TROUBLESHOOTING GUIDE PROBLEM CHECK ACTION TO TAKE FAULT CODE 1 Thermostat for proper settings Set thermostat to proper setting 2 Circuit breakers and fuses Reset circuit breakers Replace blown fuses No Heat 3 Check outdoor unit for dirty coil Cooling Clean coil see COIL CARE section or 4 Outdoor unit for snow accumulation Heating Remove loose snow only Cooling 5 Indoor unit for dirty filter Heating Clean or replace see FILTER CARE section 6 Emergency heat light status on thermostat Check 1 5 call qualified service person Light on Malfunction Check 1 5 call qualified service person Light flashing Malfunction Check 1 5 call qualified service person with fault code Wer on Floor Condensate drain and P trap Remove blockage usually mold or fungus or in Furnace CLEARANCES PARTS INFORMATION The minimum clearances shown below must be maintained should any patio or yard improvements be done around the outdoor unit Top 60 Rear 12 Service access panel POWER INTERRUPTION When ice snow wind storms etc disrupt electrical power supply to your house proceed as follows Sides 12 Front 24 Heating Season 1 Switch thermostat to emergency heat NOTE There will be no heat available until power is re established 2 Leave on emergency
7. UPG BE LIABLE FOR SPECIAL INCIDENTAL OR CONSE QUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO LOSS OF USE OF THE EQUIPMENT OR ASSOCIATED EQUIPMENT LOST REVENUES OR PROFITS COST OF SUBSTITUTE EQUIPMENT THIS WARRANTY DOES NOT COVER CONSEQUENTIAL DAMAGES THE ABOVE LIMITATIONS SHALL INURE TO THE BENEFIT OF UPG SUPPLIERS AND SUBCONTRACTORS THE ABOVE LIMITATION ON CONSEQUENTIAL DAMAGES SHALL NOT APPLY TO INJURIES TO PERSONS IN THE CASE OF CONSUMER GOODS SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES OR FOR STRICT LIABILITY IN TORT SO THAT THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU UPG DOES NOT ASSUME OR AUTHORIZE ANY PERSON TO ASSUME FOR UPG ANY LIABILITY FOR THE SALE OF THIS PRODUCT THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE TO OBTAIN WARRANTY SERVICE Consult the Authorized Service Center list packed with the furnace installed in the manufactured home or contact your installing or servicing dealer Oo f ONS Or look in the Yellow Pages of the telephone book under Mobile Homes or Manufactured Housing Repair and Service for the name and telephone number of the nearest authorized manufactured housing service center If local authorized service cannot be obtained or you are unable to contact your installing dealer contact the authorized distributor in your area If there is no distributor in your area and y
8. can also help your system in the summer by closing drapes or blinds and by lowering awnings on windows that get direct sunlight CARE OF SYSTEM IMPORTANT The Owner user should not attempt to disassemble the equipment nor perform the periodic maintenance unless they are expe rienced and qualified to do so A periodic inspection cleaning lubrication and adjustment of your heat pump is available from your dealer Be sure to ask him about this ser vice For those who prefer to do it yourself follow the instructions below to care for your system COIL CARE Keep the outdoor unit free of loose snow foliage grass clippings leaves paper and any other material which could restrict the proper air flow in and out of the unit The coil may be vacuumed to remove any debris from between the fins However don t knock ice off the outdoor unit s coil surface following an ice or severe snowstorm The blows could mash the coil fins shut blocking air passage or break the refrig erant tubing allowing the refrigerant to escape If the coil becomes excessively dirty turn the main disconnect switch to OFF and wash the coil with your garden hose Avoid getting water into the fan motor and control box Flush dirt from base pan after cleaning the coil CARE OF FAN MOTORS Some fan motors are provided with lubrication ports Inspect your indoor and outdoor units to determine whether or not lubrication ports are provided Unitary Pro
9. ce charges are allowed The warranty period will begin on the purchase date of the residence when the product is installed as original equipment or the installation date when installed in a residence previously purchased by the consumer Return the Warranty Registration Card to UPG promptly after product installation or purchase for your benefit and protection The warranty period will begin upon product shipment from UPG in the absence of a recorded Warranty Registration Card This warranty applies to the original consumer purchaser and any subsequent purchaser The warranty does not apply if the heat pump is removed from the original residence or if the residence has been moved from the original location where the heat pump was placed in service This warranty applies only to products installed 1 in the United States of America or Canada 2 in accordance with UPG recommendations and specifica tions outlined in the Installation Manual provided with the product 3 in accordance with all national state provincial and local codes and 4 in the original residence Exclusions Shipping freight or material charges Damages resulting from transportation mishandling improper application installation or servicing Damages resulting from accident abuse fire flood or other acts of nature Use of the product in a corrosive atmosphere Alteration tampering defacing or removing the product serial number will serve to void the warranty Damages
10. ducts Group The fan motor is shipped with an oil supply which will last for several years under normal operating conditions After this time each motor bearing should be oiled with 10 15 drops approximately 1 4 teaspoon of SAE 20 non detergent electric motor oil or automobile oil DO NOT use definite purpose oils such as sewing machine cleaning rust pre ventative cutting household etc SCHEDULE FOR RELUBRICATION Running Hours Environment Per Day Normal Dirty 0 8 Every 5 Yrs Every 4 Yrs 9 16 Every 4 Yrs Every 3 Yrs 17 24 Every 3 Yrs Every 2 Yrs Do not over oil If your system is an Add on type installed in conjunction with a stan dard furnace inspect your furnace blower motor and care for it in the same way 689102 BUM A 1211 FILTER CARE Inspect the air filter s at least once a month If they are dirty wash reusable filters with a mild detergent per manufacturer s recommenda tions Replace disposable filters with new filters Install the clean filters with air flow arrow in the same direction as the air flow in your duct Filters should be clean to assure maximum effi ciency and adequate air circulation Drapes furniture or other obstruc tions blocking your supply and return air grilles will also decrease efficiency OUTDOOR UNIT FINISH If you wish to maintain the finish of the outdoor unit it can be polished with car wax It is recommended the unit be cleaned
11. le in mild weather you may notice water running off the outdoor coil Moisture from the air is condensed on the outside surface of the coil where it gathers and runs off No need for alarm your unit has not sprung a leak OUTDOOR COIL DEFROSTING At certain outdoor conditions low temperature high humidity frost may build up on the coil of the outdoor unit In order to maintain heating efficiency the system will automatically defrost itself Steam rising from the outdoor unit is normal and is an indication of proper operation The vapor cloud will only last for a few minutes When the defrost cycle is completed the system will automatically switch back to heating Auxil iary heat is automatically energized to maintain comfort during defrost Limited Warranty Manufactured Housing Quick Connect Condensing Units UPG warrants this product to be free from defects in factory workmanship and material under normal use and service and will replace parts that prove to have such defects according to the terms outlined below Model Compressor Parts Coverage Labor and Trip Coverage CCGD CHJD 5 years 1 years 1 years Thermostat labor coverage for 30 days only no trip allowance The warranty period for any replacement compressor or part provided here under shall not extend beyond the warranty period stated above The compressor warranty is on a parts only basis the third through fifth year no labor freight or other servi
12. nd moist frost may form on the surface of your outdoor coil When this frost builds to a certain point your system will switch to a defrost cycle Although you may feel cooler air coming from your registers DO NOT adjust your thermostat The frost will melt quickly and your system will return to normal operation automatically Cooling Cycle Switch your thermostat to cool Select a comfortable thermostat temper ature setting typically between 75 and 80 Comfort sensations vary with individuals The lower the indoor temperature desired the greater will be the number of hours your unit must operate Set your thermostat 2 or 3 F below normal several hours before enter taining large groups during hot weather People give off considerable heat and moisture On an extremely hot day the indoor temperature may rise 3 to 6 F above the thermostat setting Properly selected equipment does not have the capacity to maintain a constant indoor temperature during the peak load Over sizing your system to handle this peak load is not prac tical because the oversized system would operate much less efficiently at all other conditions TO MAXIMIZE OPERATING EFFICIENCY HEATING CONSERVATION For the most efficient operation keep storm windows and doors closed all year long They not only help insulate against heat and cold but they also keep out dirt pollen and noise Closing drapes at night keeping fireplace dampers closed when not in use and r
13. ou cannot obtain proper service under the terms of the warranty please write Unitary Products Group UPG Customer Relations Department PO Box 19014 Wichita KS 67204 9014 Subject to change without notice Published in U S A 689102 BUM A 1211 Copyright 2012 by Johnson Controls Inc All rights reserved Supersedes Nothing Johnson Controls Unitary Products P O Box 19014 Wichita KS 67204 9014
14. t a DE aAa a te 2 PARTS INFORMATION 00000 00 cece eee eee eee 3 TO MAXIMIZE OPERATING EFFICIENCY 05 2 CHARACTERISTICS OF HEAT PUMPS 0000 eee eee 3 HEATING CONSERVATION 00000 c cece eee eee eee 2 A CONSTANT HEAT 000 0 0 cece ete eee 3 COOLING CONSERVATION 0 0000 000 eee ee eee 2 WATER RUN OFF 0 0000 cece cece eee eee 3 CARE OF SYSTEM 0 0 ccc cece eee een eens 2 OUTDOOR COIL DEFROSTING 0 00 cece eee eee 3 COIL CARE 6 6 2 LIMITED WARRANTY 0 ccccceeeceeeceneeeaeees 4 CONTACT INFORMATION FOR USA CONTACT INFORMATION FOR CANADA Contact us by mail e Manufacturer DISTRIBUTED BY Johnson Control Inc Style Crest Inc 5005 York Drive Drawer A Fremont OH 43420 Norman OK 73069 HOW YOUR SYSTEM WORKS COOLING CYCLE If your hand is wet and you blow on it it feels cool because some of the moisture is evaporating and becoming a vapor This process requires heat The heat is being taken from your hand so your hand feels cool That s what happens with an air conditioner During the cooling cycle your system will remove heat and humidity from your home and will transfer this heat to the outdoor air HEATING CYCLE HEAT PUMPS During the heating cycle your system will remove heat and humidity from the outdoor air and will transfer this heat to your home This is pos sible because even 0 F outdoor air con
15. tains a great deal of heat Remember that your heat pump doesn t generate much heat it merely transfers it from one place to another System Operation Your thermostat puts full control of the comfort level in your home at your fingertips DO NOT switch your thermostat rapidly ON and OFF or between HEAT to COOL This could damage your equipment Always allow at least 5 minutes between changes Go to website at www york com click on contact then click on con tact form and follow the instructions Contact us by mail Johnson Controls Unitary Products Consumer Relations 5005 York Drive Norman OK 73069 SETTING THE THERMOSTAT Although thermostats may vary widely in appearance they are all designed to perform the same basic function to control the operation of your air conditioning or heat pump system Regardless of size or shape each thermostat will feature a temperature indicator a dial arm or push button for selection of the desired temperature a fan switch to choose the indoor fan operation and a comfort switch for you to select the system mode of operation Only approved thermostats have been tested and are fully compatible with this equipment Please be aware that many different thermostats operate on batteries or power stealing principals These types of ther mostats can not be supported as trouble free when used with this product A complete operating instruction is provided by the manufacturer
16. unning exhaust fans only when necessary will help you to retain the air you have already paid to heat Keep lamps televisions or other heat producing sources away from the thermostat The thermostat will sense this extra heat and will not be able to maintain the inside temperature to the desired comfort level COOLING CONSERVATION To comfortably cool your home your heat pump must remove both heat and humidity Don t turn your system off even though you will be away all day On a hot day your system may have to operate between 8 to 12 hours to reduce the temperature in your home to a normal comfort level Keep windows closed after sundown While the outdoor temperature at night may be lower than indoors the air is generally loaded with mois ture which is soaked up by furniture carpets and fabrics This moisture must be removed when you restart your system The hotter the outside temperature the greater the load on your sys tem Therefore do not be alarmed when your system continues to run after the sun has set on a hot day Heat is stored in your outside walls during the day and will continue to flow into your home for several hours after sunset Use your kitchen exhaust fan when cooking One surface burner on HIGH requires one ton of cooling Turn on your bathroom exhaust fan while showering to remove humidity However exhaust fans should not be run excessively It would decrease efficiency by removing condi tioned air You
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