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FS-2020D/3920DN/4020DN Service Manual

1. Pare YINMS UONDSJEP Yo0MSIU J N GMTOLIM LATOLIM 3 L L LIG L L LE a Japaa adojenu3 LAS dWALUIV O1 6 OL 6 I gMd aulBuI 3 6 a Bs WA GS ar Or nS aleine lololo NHONVEE LAPZ 8 4 8 2 88080060 00 D GIG G S A S S SI S NHAHdW EELNO 9 9 9 9 pal ad Fa ood JAE 5 TD g 2 gt 2 Md Y 198UU00 LALNOVLNO VE v e DIGIS MS gam s 5 5 0 p LVLNO GND TI PIP Z B Z E TE a S z 4osues ma ii yoeq YIONMS aBneb sadeq Zh ORG Soe ee ee ofFHNWHRUDN ES NE IperusJjeogiporaad 25 NY00334 NY093 H 8 4 8 4 8 4 BIL be 1 josues kann 2 DEG X T hni zAverenver 9 S I 9 S 9 S 9 S iS abne seded 90994 ee NYCGIN NYGd 1d He v e ve velg Coo aunyesoduua 1 8 i 1010u MEG NYGNQ NOLONT 2 t z i ar r WON OA 0100 990 ue xy NVHLIX3 eres en Md 71 198UU0D In ol Ina kona Akart Josuas wef xajdng naf t Fi aa ONS je IT G ct 3 ER ff Sie Er Fiue ie OL 6 01 6 I O N INNOLV3H zS fg ig a 3v E eee Bt ely er 8 4 8 4 SSOHOZ Nd3SISMS 2 3 E 33 35 2 amp i 99 99 9 9 9 9 I NSONVH dVdH EL 8a 3015 GND ND 8 4 i 2 8 2 8 vie v e I NYSMS L3SVO 2 Bl 1 1 H NW SF g GND LAS 9 S I 6 01 6 0 ek eb I JONNLTIAF INL 10 0w ET ON9 LAS I v e EE T827 ue NSd pa youms Duss Sal LAS SAb 2b ZAG LAG pt yen 9215 SHESSED n aded Aen 8 3 g Q Nissay ca 1 EL et EL EL cAst UMOP a0e4 goles G Vi ATEN AT
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3. F To write data into a USB memory See page P 1 3 7 To scroll these items press the V or A key repeatedly gt gt Maintenance To reset counter for the maintenance kit See page P 1 3 8 gt gt Developer hf To initialize the developing unit toner install mode See page P 1 3 8 SSDRUM CTRL hop To perform a automatic drum refreshing See page P 1 3 9 gt gt Drum fr ann To perform a drum refreshing See page P 1 3 9 1 3 1 2J0 2J1 2J2 2 Contents of maintenance mode items Maintenance items Description Printing a status page for service purpose Description gt gt Print Prints a status page for service purpose The status page includes various printing settings Status Page and service cumulative Purpose To acquire the current printing environmental parameters and cumulative information Procedure 1 Enter the maintenance mode gt gt Print Status Page 2 Press the OK key Print Status Page will be displayed 3 Press the OK key Two pages will be printed Completion Service status page 1 Service Status Page Printer Firmware Version 2J0_2000 000 000 2008 08 08 XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX nn Controller Information Memory Status Standard Size 500 0 KB Option Slot 500 0 KB Total Size 1000 0 KB O Time Local Time Zone 01 00 Amsterdam Time Server 10 183 53 13 Installed Options Paper feeder 2 Install
4. I w e v e NOTINLWON I I HISVYHI OND em I CI LIL Th a Won EIN Taea cas e o 5 IT P ml No gE b Be se siz 5 Pale m z l v n o pil z 5 z EE REGN D T gt I SMd DdV ae NG g JO SIS Md aued uone18dQ 4O OW EN Oe ee oma our Md 105uas uen ue p 4 Jepaey Jaded jeuondo y 0 pajp uuog a 49U0 SISEM o oyd 2 4 1 plouajos Aen dN J0JOW ue 19614 pee NHGAIN OLOA LOA LOA 40 42 ppm printer EUR USA model NHONV3Y N3389 038 HTOLAM EM TOLAM Z L L H LAS dN3ILHIV OL 6 NHOANVYH LAPZ 8 2 NYGHdW EELNO 9 S LaLNO EVLNO P E IWLNO AND 2 4 x waded H YONMS due sdojanug dayeay 188N4 p10uajos FULLY I JOSUSS umop dn OG OL Z JO SIWUAY JESN4 FAG 9 GAS Or SWNYIHL ag AND TYISNH LOA pees NYsSLIXA 6 NHdd344 NYdD3y 8 4 ZAVZ IZAVZ 9 9 NYAGAIW NYHADTA I b E NHANG NOLONT I Z L ZA 40J28UU0D 994 J10J08UU0D 3 1 OI LOA 10J08UU0D 3 10 8SN 4 1 Peed 94 9A 10 9 uu09 pred Aiowaw jeuondo 101S WWIG Aiowew Bulpuedx3 990A 40J28UU0D A I HOMION VIDA r vaert 16 6 OND AND I 8 2 8 4 GND LAS I 9
5. Laser output pin photo sensor error The pin photo signal PDN is not output within a specified time after the polygon motor ready signal POLRDYN becomes ready L level Defective harness between PD PWB YC1 and main PWB YC16 or improper connec tor insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Defective APC PWB Replace the laser scanner unit See page P 1 5 38 Defective PD PWB Replace the laser scanner unit See page P 1 5 38 Defective main PWB Replace the main PWB See page P 1 5 30 Short circuited main charger output Five pages have been printed with the main charger output short circuited Drum unit installed incorrectly Verify harness is not pinched in the drum unit Engine PWB installed incor rectly Verify harness is not pinched in the engine PWB Defective engine PWB Replace the engine PWB See page P 1 5 25 1 4 5 2J0 2J1 2J2 Contents Remarks Causes Check procedures corrective measures Broken fuser heater lamp wire The temperature does not reach 100 C 212 F after the fuser heater lamp has been turned on continuously for 30 s 35 37 ppm printer EUR USA model The temperature does not rise by 1 C 1 8 F after the fuser heater lamp has been turned on continuously for 5 s dur ing printing 40 42 and 45 47 p
6. 38 5 mm 1 1 2 Main charger roller 39 mm 1 9 16 Developing roller 52 mm 2 1 16 Lower registration roller 58 mm 2 5 16 Transfer roller 72 mm 2 13 16 Press roller 93 mm 3 11 16 Heat roller gt 94 mm 3 11 16 Drum 2 4 4 KYOCERA MITA EUROPE B V Hoeksteen 40 2132 MS Hoofddorp The Netherlands Phone 31 20 654 0000 Home page http www kyoceramita europe com Email info kyoceramita europe com KYOCERA MITA NEDERLAND B V Beechavenue 25 1119RA Schiphol Rijk The Netherlands Phone 31 20 58 77 200 KYOCERA MITA UK LTD 8 Beacontree Plaza Gillette Way Reading Berks RG2 OBS U K Phone 44 1189 311 500 KYOCERA MITA ITALIA S p A Via G Verdi 89 91 20063 Cernusco s N Milano Italy Phone 39 02 92179 1 S A KYOCERA MITA BELGIUM N V Hermesstraat 8A 1930 Zaventem Belgium Phone 32 2 720 9270 KYOCERA MITA FRANCE S A Parc Les Algorithmes Saint Aubin 91194 GIF SUR YVETTE France Phone 33 1 6985 2600 KYOCERA MITA ESPANA S A Edificio Kyocera Avda de Manacor No 2 28290 Las Matas Madrid Spain Phone 34 91 631 8392 KYOCERA MITA FINLAND OY Kirvesmiehenkatu 4 00880 Helsinki Finland Phone 358 9 4780 5200 KYOCERA MITA SCHWEIZ Hohlstrasse 614 8048 Z rich Switzerland Phone 41 1 908 4949 KYOCERA MITA DEUTSCHLAND GMBH Otto Hahn Str 12 D 40670 Meerbusch Germany Phone 49 2159 918 0 KYOCE
7. Figure 1 5 14 2J0 2J1 2J2 1 5 6 Transfer separation section 1 Detaching and refitting the transfer roller and separation charger brush unit Procedure 1 Remove the developing unit See page P 1 5 10 2 Remove the drum unit See page P 1 5 11 3 Slide the paper chute guide and unhook the hooks 4 Remove the paper chute guide Hook Hook Hook AA Hook aper chute guide oo AGS CT VG TITTET 2 T varsler Ep EV ee 5 Remove the shaft transfer roller from the both bushes AE ZA aay LJ MI Figure 1 5 16 1 5 13 2J0 2J1 2J2 6 Release four latches and then remove the separation charger brush unit 7 Check or replace the transfer roller and sep aration charger brush unit and refit all the removed parts CAUTION Note the following when refitting the separation charger brush unit A The separation charger brush unit is inserted into the two projections of the frame and does not run on to the projections B The separation charger brush unit is firmly in contact with the separation charger plate of the frame 1 5 14 Separation charger brush unit Separation cha brush unit Viewpoint Separation charger brush Separation charger brush unit S Ze Q charger plat A ger plate K Viewpoint a Figure 1 5 17 1 5 7 Fuser section 1 Detaching and refitting the fuser unit Procedure 1 2 Draw the rear u
8. Defective drum unit 6 Black vertical streaks Print example Causes If a drum unit which is known to work normally is available for check replace the current drum unit in the printer with the nor mal one If the symptom disappears replace the drum unit with a new one See page P 1 5 11 Check procedures corrective measures AB 12 Flawed main charger roller Replace the main charger unit See page P 1 5 12 Dirty or flawed drum Clean the drum or if it is flawed replace the drum unit See page P 1 5 11 Defective drum unit A streak of toner remaining on drum after printing means that the cleaning blade in the drum unit is not working properly Replace the drum unit See page P 1 5 11 If a drum unit which is known to work normally is available for check replace the current drum unit in the printer with the nor mal one If the symptom disappears replace the drum unit with a new one See page P 1 5 11 Defective developing roller develop ing unit 7 Unsharpness Print example Causes If a developing unit which is known to work normally is avail able for check replace the current developing unit in the printer with the normal one If the symptom disappears replace the developing unit with a new one See page P 1 5 10 Check procedures corrective measures ABC 123 Defective paper specifications Paper with rugged surface or dump tends to cause u
9. 00 0 0 5 V DC pulse Analog 0 5 V DC pulse 5V DC Analog 0 12 24 V DC 24 V DC 0 24 V DC Temperature humidity detection sensor clock signal and detection voltage humidity Temperature humidity detection sensor clock signal 5 V DC power source Temperature humidity detection sensor detection voltage temperature Right fan motor Full speed Half speed Off 24 V DC power source MP tray paper feed solenoid On Off OUTB3 OUTB1 OUTA3 OUTA1 0 24 V DC pulse 0 24 V DC pulse 0 24 V DC pulse 0 24 V DC pulse Switchback motor drive pulse Switchback motor drive pulse Switchback motor drive pulse Switchback motor drive pulse 00000000 GND Ground Connected to the drum motor 24V4 GND DMOTRDYN DMOTCLK Ol 24 V DC 0 5 V DC 24 V DC power source Ground Drum motor ready signal 0 5 V DC pulse 0 5 V DC Drum motor clock signal Drum motor On Off OO DMOTONN 2 3 6 Connector Signal Voltage 2J0 2J1 2J2 Description YC12 Connected to the main PWB ZSoonoannrwn F 5 Sa EE ak ok eek EE E OANDOARWHD POLRDYN POLONN OUTPEN PDMASKN SBSY SDIR EGIRN EGSI EGSO SCLKN RESETN 24V5 5V1 5V1 GND 5V1 GND GND GND 24V4 O 000000 000000 5 0 5 V DC 0 5 V DC 0 5 V DC 0 5 V DC 0 5 V DC 0 5 V DC 0 5 V DC 0 5 V DC pulse 0 5 V DC pulse 0 5 V DC pulse 0 5 V DC 24 V DC 5V DC 5V DC 5V DC 24 V
10. TNLEVEL TNMOT YC503 10 YC503 9 Figure 2 1 12Developing section block diagram 2 1 7 2J0 2J1 2J2 2 1 5 Transfer separation section 1 Transfer separation section The image developed by toner on the drum is transferred onto the paper because of the electrical attraction between the toner itself and the transfer roller The transfer roller is negatively biased so that the positively charged toner is attracted onto the paper while it is pinched by the drum and the transfer roller Figure 2 1 13Transfer separation section 1 Transfer roller 2 Paper chute guide 3 Separation brush Engine PWB L Separation ee brush O Transfer ee oe roller Separation bias Transfer bias Figure 2 1 14Transfer separation section block diagram 2 1 8 2 1 6 Cleaning section 2J0 2J1 2J2 After the transferring process the drum needs to be physically cleaned of toner which is residual after the development process The cleaning blade is constantly pressed against the drum and scrapes the residual toner off to the cleaning roller The waste toner is collected at the output end of the drum screw and sent to the waste toner box After the drum is physically cleaned it then must be cleaned to the electrically neutral state This is necessary to erase any residual positive charge ready to accept the uniform charge for the next print p
11. Hong Kong Phone 24297422 KYOCERA MITA TAIWAN Corporation 7F 1 2 No 41 Lane 221 Gangchi Rd Neihu District Taipei Taiwan 114 R O C Phone 02 87511560 KYOCERA MITA Corporation 2 28 1 chome Tamatsukuri Chuo ku Osaka 540 8585 Japan Phone 06 6764 3555 http www kyoceramita com Printed in Holland KYOCERA MITA AMERICA INC Headquarters 225 Sand Road Fairfield New Jersey 07004 0008 TEL 973 808 8444 FAX 973 882 6000 New York Branch 1410 Broadway 23rd floor New York NY 10018 TEL 917 286 5400 FAX 917 286 5402 Northeastern Region 225 Sand Road Fairfield New Jersey 07004 0008 TEL 973 808 8444 FAX 973 882 4401 Midwestern Region 201 Hansen Court Suite 119 Wood Dale Illinois 60191 TEL 630 238 9982 FAX 630 238 9487 Western Region 14101 Alton Parkway Irvine California 92618 7006 TEL 949 457 9000 FAX 949 457 9119 KYOCERA MITA CANADA LTD 6120 Kestrel Road Mississauga Ontario L5T 158 Canada TEL 905 670 4425 FAX 905 670 8116 KYOCERA MITA MEXICO S A DE C V Av 16 de Septiembre 407 Col Santa In s Azcapotzalco M xico D F 02130 M xico TEL 55 5383 2741 FAX 55 5383 7804 2008 KYOCERA MITA Corporation http www kyoceramita com ci KYOCERG is a trademark of Kyocera Corporation Southeastern Region 1500 Oakbrook Drive Norcross Georgia 30093 TEL 770 729 9786 FAX 770 729 9873
12. f 0 sub lens f 0 main lens Direction change mirror Protective glass 2J0 2J1 2J2 YC12 1 YC12 2 YC12 4 Engine PWB YC12 3 2 1 6 Laser scanner unit POLCLK Pol YC11 olygon POLRDYN en POLONN PDMASKN Pin photo YC16 2 PDN sensor Main PWB OUTPEN YC11 12 PCONT YC11 10 SAMPLEN1 YC11 8 VDATAP1 YC11 7 VDATAN1 YC9 7 PCONT YC9 5 SAMPLEN2 YC9 3 VDATAP2 YC9 2 VDATAN2 45 47 ppm printer EUR USA model only Figure 2 1 10Laser scanner unit block diagram 2J0 2J1 2J2 2 1 4 Developing section 1 Developing section The developing section consists of the developing unit and the toner container The developing unit consists of the devel oping roller where a magnetic brush is formed the doctor blade and the agitator A and B that agitate the toner Also the toner sensor checks whether or not toner remains in the developing unit Figure 2 1 11Developing section 1 Developing blade 6 Agitator B 2 Blade magnet 7 Toner container 3 Developing roller 8 Sleeve cover 4 Developer case 9 Developer lid 5 Agitator A YC11 3 DMOTONN 3 YC11 4 DMOTRDYN 4 YC11 5 PMOTCLK 5 Engine PWB Connect R PWB YC502 3 DLPDRN Developer Jer i solenoid Developing unit Developing bias Toner Toner sensor motor Developing roller Developer O PWB Connect L JJ T PWB TB1
13. D ET EGG Contact z spring 1 Contact spring Contact spring ip z 1 gt ODE Mt TN G J I oe ol Transfer bias output terminal Separation bias output terminal Developing bias output terminal Figure 1 4 3 Defective engine PWB Replace the engine PWB See page P 1 5 25 1 4 9 2J0 2J1 2J2 Print example Causes Check procedures corrective measures No develop ing bias output Poor contact of engine PWB s developing bias out put terminal and printer s contact spring Check the installation position of the engine PWB Refer to figure1 4 3 above Poor contact of engine PWB s developing bias out put terminal and developing unit s contact Check the installation of the developing unit Refer to figure 1 4 4 below Developing bias output terminal Contact I Figure 1 4 4 Defective engine PWB Replace the engine PWB See page P 1 5 25 No laser beam output 2 All black printout Print example Defective laser scanner unit Replace the laser scanner unit See page P 1 5 38 Defective main PWB Causes Replace the main PWB See page P 1 5 30 Check procedures corrective measures 1 4 10 No main charging Defective main charger unit Replace the main charger unit See page P 1 5 12 Poor contact of engine PWB s main char
14. Detaching and refitting the main Charger UNit e ee eeeseeeseeeeenneeeeeeeeeesaeeeeeaaeeeneeeeeseeeeeseeesenaees 1 5 12 Transfer s paration section siv saved inga sede Nee M EN tebon ene cGepetectets 2080 suenesteneneaeeele reagent He 1 5 13 1 Detaching and refitting the transfer roller and separation charger brush unit eessen 1 5 13 Fuser sectionin utga sam erfarne ustedes eee EE trene ites 1 5 15 1 Detaching and refitting the fuser Unit 0 cece cece cece cee eeeeeeeeeeeeeeeaaeeeeeeseaaeaeeeeseaaeaeeeeseseaeeeseneaeess 1 5 15 1 5 8 1 5 9 2 Detaching and refitting the fuser heater lamp eee eceeceeeeneeeceeeeeeeneeeeeeaeeeeesaeeesneeeensaeeeseaeeeneeens 1 5 16 3 Detaching and refitting the heat roller ee eee een eeeeeeeeeneeeeeeaeeeeeeeeeesaeeeeeaaeeseeeeeeeneeeeeaeeseenaees 1 5 19 4 Detaching and refitting the press roller eee ee eeeeeeeeeeeeeneeeeeaeeeseneeeeseeeenaaeeeseeeeessaeeeeenaeeeenaees 1 5 20 5 Detaching and refitting the fuser thermistor 1 2 3 and thermal cutout 1 5 21 PWBS EE eed enti es ee ee is eee ne ee eee eee 1 5 25 1 Detaching and refitting the engine PWB uo eeeeeeeneeeeeneeeeeaeeeeeeeeeeaeeeeeaaeeseeeeeeenaeeeseeeeeenaees 1 5 25 2 Detaching and refitting the main PWB eee eee eee ceeee cee eeeeeeeeaaeeeeeeeeessaeeeeeaaeeseeeeeeeseeeeenaeeeeeaees 1 5 30 3 Detaching and refitting the power source unit PWB rrnrnnvrrnrnnrnnvvvvnrnnnvvnrrnnrrnrrnnnrnrrrnrrrrnentvvnnnn
15. EUR USA model only Optional bulk paper feeder s tray bottom position sensor does not turn on Lift motor lock error occurred 3 times Defective bulk paper feeder s tray bottom position sensor Replace the bulk paper feeder s tray bottom position sensor Defective harness between bulk paper feeder s tray bottom position sensor and main PWB YC8 or improper connec tor insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Refer to bulk paper feeder s service manual Defective bulk paper feeder s main PWB Replace the bulk paper feeder s main PWB Refer to bulk paper feeder s service man ual Main motor error MMOTRDYN signal does not go low within 2 s after MMOTONN signal goes low Defective harness between main motor and engine PWB YC501 or improper connec tor insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Defective main motor drive trans mission system Check if the rollers and gears rotate smoothly If not grease the bushings and gears Check for broken gears and replace if any Defective main motor Replace the main motor Defective engine PWB Replace the engine PWB See page P 1 5 25 1 4 4 Drum motor error DMOTRDYN signal does not go low within 2 s after DMOT
16. To replace the engine PWB remove the EEPROM from the old engine PWB and mount it to the new engine PWB 2J0 2J1 2J2 Engine L grounding plate Engine PWB Screw Engine R grounding plate Figure 1 5 38 1 5 29 2J0 2J1 2J2 2 Detaching and refitting the main PWB Procedure 1 Remove the top cover See page P 1 5 2 Connectors 2 Remove the right cover See page P 1 5 3 3 Remove the following connectors from the main PWB Six connectors 35 37 and 40 42 ppm print ers EUR USA model U Seven connectors 45 47 ppm printer EUR USA model m _ 4 Remove the following connectors from the YC13 YC10 YC11 ry connect R PWB Eleven connectors 35 37 ppm printer EUR USA model Thirteen connectors 40 42 and 45 47 ppm printers EUR USA model Remove the wires from the clamp 6 Remove the one screw and then remove the YCo YC2 YC1 YC9 45 47 ppm printer connect R PWB EUR USA model only Connect R PWB Main PWB YC4 YC8 a UJ I YC8 YC9 40 42 and 45 47 ppm printers EUR USA model only Figure 1 5 39 1 5 30 2J0 2J1 2J2 7 Draw the rear unit 8 Remove six screws and then remove the controller box main PWB Rear unit Controller box Main PWB Figure 1 5 40 9 Remove five screws and then remove the main PWB from the controller box Eeg 10 Check or replace the mai
17. Toner container Store the toner container in a cool dark place Avoid direct light and high humidity 1 5 1 2J0 2J1 2J2 1 5 2 Outer covers 1 Detaching and refitting the top cover Procedure 1 Open the top cover 2 Remove two screws 3 Remove the one connector and then remove the top cover T Top cover Figure 1 5 1 2 Detaching and refitting the right cover and left cover Procedure 1 Remove the paper cassette 2 Open the MP tray 3 Remove the top cover See page P 1 5 2 4 Release five latches and then remove the right cover Figure 1 5 2 2J0 2J1 2J2 1 5 3 2J0 2J1 2J2 a oe ONO Open the left side cover and then remove the waste toner box Remove the one screw Draw the rear unit Open the rear upper cover Release six latches and then remove the left cover Rear upper cover Figure 1 5 3 2J0 2J1 2J2 1 5 3 Paper feed section 1 Detaching and refitting the paper feed assembly paper feed roller and pickup roller Procedure 1 Remove the paper cassette 2 While pushing the lock and then slide the paper feed roller pin 3 While pressing the lever and then remove the paper feed assembly 4 Check or replace the paper feed assembly and refit all the removed parts 40 42 and 45 47 ppm printers EUR USA model only Figure 1 5 4 1 5 5 2J0 2J1 2J2 2 Detaching and refitting the retard roller Procedure 1 Remove the paper casset
18. V DE Ler 3 5 A D 2 Ss 4 EG 2 3 y P LA z IN p 3 INA AK Q an igs A Sy Or oO ae E 25 TS 5 ge 5 N 53 E oe T ED p So y PE 92 2e E g s ae F EF 5 og 10 Remove the one screw nut and then 1 5 23 Figure 1 5 30 2J0 2J1 2J2 12 Remove the two screws nuts and then remove the terminal and cord plate 13 Remove the thermal cutout 14 Check or replace the fuser thermistor 1 2 3 and thermal cutout and refit all the removed parts Figure 1 5 31 1 5 24 2J0 2J1 2J2 1 5 8 PWBs 1 Detaching and refitting the engine PWB Procedure 1 Remove the developing unit See page P 1 5 10 Remove the drum unit See page P 1 5 11 Remove the top cover See page P 1 5 2 Remove the left cover See page P 1 5 3 Remove the PSU fan motor See page P 1 5 32 Stand the printer front side up 7 Remove five screws and then remove the bottom plate 8 Remove two screws and then remove the bottom plate 2 aPN D Figure 1 5 32 9 Remove two wires from the hooks and notches 10 Open the DU guide duplex cover DU guide duplex cover Figure 1 5 33 1 5 25 2J0 2J1 2J2 11 Remove the cord cover 40 42 and 45 47 NI Jp up ppm printers EUR USA model only 12 Remove the connector 40 42 and 45 47 ppm printers EUR USA model only 13 De
19. a YC9 10 YC9 9 YC9 8 Connect R Switch back PWB motor EXITFAN Exit fan YC502 9 J motor Engine PWB Rear unit EXITPAP co A YC506 6 Paper exit sensor 35 37 ppm printer EUR USA model 2J0 2J1 2J2 Face down tray paper Connect L full sensor PWB KM Ek FDPFULN s 2 YC503 6 HBA a YC9 11 GSV YC9 10 YC9 9 lt YC9 8 Connect R Switch back PWB motor Engine PWB i EXITFAN Exit fan YC502 9 mai Face up down ae YC506 10 FpoRN __ Hy YC506 12 oo Fuser Ut unit TT Paper Rear unit i he exit EXITPAP Saa sensor YC506 6 Duplex DUPAP gt s sensor YC506 14 40 42 and 45 47 ppm printers EUR USA model Figure 2 1 20Paper exit section rear unit block diagram 2 1 13 2J0 2J1 2J2 2 1 9 Duplex conveying section 1 Duplex conveying section 2 1 14 Engine PWB YC502 2 Figure 2 1 21Duplex conveying section 1 DU roller 2 DU feed pulley 3 DU base 4 DU lower guide 5 Duplex jam sensor actuator 6 Feed upper guide Connect R PWB Duplex jam sensor DUDRN Duplex clutch 40 42 and 45 47 ppm printers EUR USA model only Figure 2 1 22Duplex conveying section block diagram Ne 2J0 2J1 2J2 2 2 1
20. a ae DL CTRL 200 200 3000 000 088 bin 2J0 3100 000 004 hex Product code Extention 2J0 35 37 ppm printer EUR USA model L Build b 2J1 40 42 ppm printer EUR USA model UdInumper 2J2 45 47 ppm printer EUR USA model Update history Classification Normally 0 Pause underscore Supplement Normally 00 Firmware category 30 System Main 31 System BROM Figure 1 6 1 1 6 1 2J0 2J1 2J2 1 Downloading the firmware from the USB memory To download data written in a USB memory to the printer proceed as explained in this section CAUTION Downloading firmware takes several minutes Do not turn power off during downloading If downloading is interrupted by an accidental power failure etc the main PWB may have to be replaced a 11 12 13 1 6 2 Turn printer power off Connect the USB memory to the PC Copy the firmware files to the root directory of the USB memory Remove the USB memory from the PC and then insert the USB memory into the printer s USB memory slot Turn printer power on When message display 1 is displayed to detect firmware in the USB memory Message display 2 is displayed during downloading When message display 3 is displayed to indicate downloading is finished Turn printer power off Remove the USB memory from USB mem ory slot Turn printer power on Confirm that message display 4 is dis played a
21. heater HEATONN1 lamp Fuser heater lamp control circuit 40 42 and 45 47 ppm printers EUR USA model only Figure 2 3 1Power source PWB block diagram 2 3 1 2J0 2J1 2J2 YC101 1 YC103 Connector Signal Voltage Description YC101 Connected to the AC inlet LIVE N C NEUTRAL 120 V AC 220 240 V AC 120 V AC 220 240 V AC AC power input Not used AC power input YC102 Connected to the heater lamp COMMON1 N C LIVE 120 VAC 220 240 V AC 120 VAC 220 240 V AC Fuser heater lamp Not used YC103 Connected to the con nect L PWB 2 3 2 ONOOAKRWDND _ NOoankwnaod 24V2 24V2 GND GND GND GND 24V2 SWSLEEPN ZCROSS HEATONN 1 HEATONN2 HANDSN N C 24V1 5V1 5V1 5V1 24 V DC 24 V DC 24 V DC 0 5 V DC 0 5 V DC pulse 0 24 V DC 0 5 V DC 24 V DC 5 V DC 5 V DC 5 V DC 24 V DC power source via interlock switch 24 V DC power source via interlock switch Ground Ground Ground Ground 24 V DC power source via interlock switch Sleep mode On Off Zero cross signal Fuser heater lamp On Off Not used MP paper feed sensor On Off Not used 24 V DC power source 5 V DC power source 5 V DC power source 5 V DC power source 2 3 2 Engine PWB 2J0 2J1 2J2 Right fan Fuser unit MP tray paper Duplex Develope
22. lt Procedure gt 1 Turn off the printer and disconnect the power cord and printer cable 2 Remove two screws and then open the optional interface slot cover 3 Install the memory card into the memory card slot o 4 Refit the optional interface slot cover by two T screws eae Memory card slot ma 1 Memory card Ns CK Screw Optional interface slot cover gt Screw ar Figure 1 2 5 1 2 4 2J0 2J1 2J2 1 3 1 Maintenance mode The printer is equipped with a maintenance function which can be used to maintain and service the machine 1 Executing a maintenance item Message display Ready Press the MENU key Report Print Press the A or V key several times until Adjust Maintenance gt is displayed Adjust gt gt Restart Maintenance Printer Press the gt key 4 Press the A or V key several times until gt Service gt is displayed gt Service gt Press the gt key Maintenance mode items gt gt Print Panser To print a status page for service purpose Status Page See page P 1 3 2 EE EEG gt gt Print Network ren To print a network status page Status Page See page P 1 3 6 EE gt gt Print p Prints a test page which contains halftone Test Page See page P 1 3 7 l gt gt Write Data
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24. 01 Monarch 02 Business 03 International DL 04 International C5 05 Executive 06 Letter R 86 Letter E 07 Legal 08 A4R 88 A4E 09 BSR 89 BSE OA A3 OB B4 OC Ledger OD A5R 8D ABE OE A6 OF B6 10 Commercial 9 11 Commercial 6 12 ISO B5 13 Custom size 1E C4 1F Postcard 20 Reply paid postcard 21 Oficio II 22 Special 1 23 Special 2 24 A3 wide 25 Ledger wide 26 Full bleed paper 12 x 8 27 8K 28 16K R A8 16K E 32 Statement R B2 Statement E 33 Folio 34 Western type 2 35 Western type 4 e Detail of paper type Hexadecimal 01 Plain 02 Transparency 03 Preprint 04 Labels 05 Bond 06 Recycle 07 Vellum 08 Rough 09 Letter head OA Color OB Prepunched OC Envelope OD Cardstock OE Coated OF 2nd side 10 Media 16 11 High quality 15 Custom 1 16 Custom 2 17 Custom 3 18 Custom 4 19 Custom 5 1A Custom 6 1B Custom 7 1C Custom 8 f Detail of paper exit location Hexadecimal 01 Face down tray FD 02 Face up tray FU 03 to 48 Service Call Self diagnostic error Log Remembers 1 to 8 of occurrence of self diag nostics error If the occurrence of the previ ous diagnostics error is less than 8 all of the diagnostics errors are logged Count The total page count at the time of the self diag nostics error Service Code Self diagnostic error code See pag
25. 1 1 3 Machine cross section ONOAPRON gt N P 35 37 ppm printer EUR USA model Paper path optional Figure 1 1 3 Machine cross section 35 37 ppm printer EUR USA model MP Multi Purpose tray 9 Rear unit MP tray paper feed unit 10 Fuser unit Toner container 11 Transfer separation section Developing unit 12 Duplex paper conveying section Main charger unit 13 Paper cassette Drum unit 14 Paper conveying section Laser scanner unit 15 Paper cassette paper feed section Paper exit section 2J0 2J1 2J2 40 42 and 45 47 ppm printers EUR USA model Figure 1 1 4 Machine cross section 40 42 and 45 47 ppm printers EUR USA model ONO PON gt MP Multi Purpose tray MP tray paper feed unit Toner container Developing unit Main charger unit Drum unit Laser scanner unit Paper exit section Rear unit Fuser unit Transfer separation section Duplex paper conveying section Paper cassette Paper conveying section Paper cassette paper feed section Face up tray optional 2J0 2J1 2J2 This page is intentionally left blank 1 1 8 1 2 1 ons ask 6 2J0 2J1 2J2 Installation environment Temperature
26. 1 5 11 7 Abnormal noise is heard Check if the pulleys rollers and gears operate smoothly Grease the bearings and gears Check if the following drive unit are installed correctly Paper feed drive unit Main drive unit Correct 1 4 17 2J0 2J1 2J2 This page is intentionally left blank 1 4 18 2J0 2J1 2J2 1 5 1 Precautions for assembly and disassembly 1 Precautions Be sure to turn the power switch off and disconnect the power plug before starting disassembly When handling PWBs do not touch connectors with bare hands or damage the PWB Do not touch any PWB containing ICs with bare hands or any object prone to static charge Use only the specified parts to replace the thermal cutout Never substitute electric wires as the printer may be seriously damaged When removing the hook of the connector be sure to release the hook Take care not to get the wire caught 2 Drum Note the following when handling or storing the drum When removing the drum unit never expose the drum surface to strong direct light Keep the drum at an ambient temperature between 0 C 32 F and 40 C 104 F and at a relative humidity not higher than 90 RH Avoid abrupt changes in temperature and humidity Avoid exposure to any substance which is harmful to or may affect the quality of the drum Do not touch the drum surface with any object Should it be touched by hands or stained with oil clean it 3
27. 10 to 32 5 C 50 to 90 5 F Humidity 15 to 80 RH Power supply 120 V AC 9 0 A 220 240 V AG 5 0 A Average Power source frequency 50 Hz 0 3 60 Hz 0 3 Installation location Avoid direct sunlight or bright lighting Ensure that the photoconductor will not be exposed to direct sunlight or other strong light when removing paper jams Avoid extremes of temperature and humidity abrupt ambient temperature changes and hot or cold air directed onto the machine Avoid dust and vibration Choose a surface capable of supporting the weight of the machine Place the machine on a level surface maximum allowance inclination 1 Avoid air borne substances that may adversely affect the machine or degrade the photoconductor such as mer cury acidic of alkaline vapors inorganic gasses NOx SOx gases and chlorine based organic solvents Select a room with good ventilation Allow sufficient access for proper operation and maintenance of the machine Machine front 600 mm 23 5 8 Machine rear 200 mm 7 7 8 Machine right 300 mm 11 13 16 Machine left 300 mm 11 13 16 Machine top 300 mm 11 13 16 Top 300 mm 1 r 11 13 16 mdi 0 Ra dl Oo 1 Left 300 mm Right 300 mm Rear 200 mm Front 600 mm 11 13 16 11 13 16 7 7
28. 482 F or more continu ously for 3 s Shorted fuser ther mistor 3 Measure the resistance If it is 0 Q replace the fuser thermistor 3 See page P 1 5 21 Defective engine PWB Replace the engine PWB See page P 1 5 25 Broken fuser thermistor 3 wire Input from fuser thermistor 3 is less than 1 A D value for more than 1 s Poor contact in the fuser thermistor 3 connector termi nals Reinsert the connector See page P 1 5 21 Broken fuser ther mistor 3 wire Measure the resistance If it is Q replace the fuser thermistor 3 See page P 1 5 21 Fuser thermistor 3 installed incor rectly Check and reinstall if necessary See page P 1 5 21 Zero cross signal error The ZCROSS signal does not reach the engine PWB for more than 2 s Defective harness between connect L PWB YC8 and engine PWB YC3 or improper connec tor insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Defective connec tion between power source unit YC103 and con nect L PWB YC1 Reinsert the connector Defective power source unit Replace the power source unit See page P 1 5 38 Defective engine PWB Replace the engine PWB See page P 1 5 25 Toner motor lock error A motor over current signal is detected continuously for 5 seconds since the toner motor is activated Lump of ton
29. DC Polygon motor ready signal Polygon motor On Off Print data output enable signal PD mask control signal Engine busy signal Communication direction change signal Engine interrupt signal Main PWB serial communication data signal input Main PWB serial communication data signal output Main PWB serial communication clock signal Reset signal 24 V DC power source 5 V DC power source 5 V DC power source Ground 5 V DC power source Ground Ground Ground 24 V DC power source Connected to the feed fan motor 5V1 FANDRN 5VDC 0 2 5 5 V DC 40 42 and 45 47 ppm printers EUR USA model only 5 V DC power source Feed fan motor Full speed Half speed Off 2 3 7 2J0 2J1 2J2 This page is intentionally left blank 2 3 8 2J0 2J1 2J2 1 Wiring diagram 35 37 ppm printer EUR USA model yoynjo yoynjo yoynjo plousjos plougjos yous 4osues yY 4osuas paa paa uoges ado peay yun ovow ue adojoanug ET edojoanus Fe F Jeded sppIN 18604 349 ken dN J SN4 196184 G yxe Jeded i uun md 801NOS 1 MOd o N N HE N ee aa SAS due tS i sapeay sosny NOMO euuoyL IVUYLNAN z m z D v
30. Deformed interlock switch s actuator lever Check the bending of the actuator lever of the interlock switch if there is trouble remedy or replace Defective power source unit Replace the power source unit See page P 1 5 32 Defective engine PWB Replace the engine PWB See page P 1 5 25 9 Close left side cover display is not cancelled to closing the left side cover 1 4 16 Defective engine PWB Replace the engine PWB See page P 1 5 25 Mechanical problems Problem Causes check procedures 2J0 2J1 2J2 Corrective measures 1 No primary paper feed Check if the surfaces of the following rollers are dirty with paper powder pickup roller paper feed roller and MP tray feed roller Clean with isopropyl alcohol Check if the pickup roller paper feed roller and MP tray feed roller are deformed Check visually and replace any deformed rollers Defective installation position of paper feed drive unit paper feed clutch MP tray paper feed clutch and middle feed clutch or MP tray paper feed solenoid Check the installation position of paper feed drive unit paper feed clutch MP tray paper feed clutch and middle feed clutch or MP tray paper feed solenoid Defective installation position of paper feed motor Check the installation position of paper feed motor 2 No secondary paper feed Check if the surfaces of the upper and lower registra
31. G 9 G AND LASt I v e v e LAG SAbG a L b pase NASSAU I LL bi NYITOS OS93 01 6 01 6 ISOI NHIOA I 8 4 8 4 HIOS ASES I 9 5 9 5 NISVNGA N3ALNO p e v e NNOTOd NAGHTOd I 2 1 21 vAret yas I2RNOSODNI i i Josuas UONEIIS bay 050A 1 H H I KAS LAS H H H H H SOA POSOA pr onaon In VOR ODN 2 Wiring diagram 40 42 ppm printer EUR USA model 2J0 2J1 2J2 I SMd Odv Md aued uogesado t ie 01033 7033 x g Q T GND i NJSLAN LESE z BSk eye L 2 Md 1998UU09 I O N ENNOLW3H I SSOHOZ Nd33TSMS I NSONYH dVdH I NYSMS L3SVO JONNL T13A3 INL Ast LAGH LAPZ UND AND I UND AND I OND EAPZ I AvZ 00Sd0 IASd0 013S5d0 H3Sd0 013840 NAGHdOMTOSdO I NOITNLWUYISVEI eyed Qun amd Supunosg MNOS J MOd O aa IVHLNAN 2 EI i BATHE 0 aF LOLOA 4Josuas pad 18ded ew dN YOUMS JEMOd Jepaaj adojanug ZOLA e13an I I INONNQO SSOHIZ J9AIINL YDNIMS UONDEIEP 400ISJU NHANV3T JOJOW ueynSd yous azis ayasseg ontan LOWNIL lt p lt a ic 1 Md Jedojaneq
32. MHz PowerPC 440 667 MHz Operation environment Dimensions W x D x H Weight without toner container Operating noise 128 MB Maximum 1152 MB Standard 35 37 ppm printer Parallel x 1 IEEE1284 Hi Speed USB x 1 40 42 ppm printer Parallel IEEE1284 Hi Speed USB x 1 Full Speed USB x 1 Network x 1 USB memory slot 10BASE T KUIO W slot 100BASE TX Full Speed USB x 1 USB memory slot KUIO W slot Optional 35 37 ppm printer IB 31 10 100BASE TX Temperature 10 to 32 5 C 50 to 90 5 F Relative humidity 15 to 80 Altitude 2 500 m 8 202 ft maximum Illumination 1 500 lux maximum 35 37 ppm printer 40 42 ppm printer 382 x 394 x 285 mm 382 x 394 x 320 mm 15 1 16 x 15 1 2 x 11 1 4 15 1 16 x 15 1 2 x 12 5 8 35 37 ppm printer 40 42 ppm printer 16 2 kg 16 8 kg 35 7 lbs 37 Ibs During printing 35 37 ppm printer LpA 50 dB A During standby 35 37 ppm printer LpA 40 dB A During sleep mode 35 37 ppm printer Immeasurably low 40 42 ppm printer LpA 52 dB A 40 42 ppm printer LpA 40 dB A 40 42 ppm printer Immeasurably low 45 47 ppm printer Parallel IEEE1284 Hi Speed USB x 1 Network x 1 10BASE T 100BASE TX Full Speed USB x 1 USB memory slot KUIO W slot 45 47 ppm printer 382 x 394 x 320 mm 15 1 16 x 15 1 2 x 12 5 8 45 47 ppm printer 16 8 kg 37 Ibs 45 47 ppm printer LpA 56 dB A 45 47 ppm printer LpA 40 dB A 45 47 ppm printer Immeasurably
33. are described below AADANGER High risk of serious bodily injury or death may result from insufficient attention to or incorrect compliance with warning messages using this symbol AAWARNING Serious bodily injury or death may result from insufficient attention to or incorrect compliance with warning messages using this symbol L CAUTION Bodily injury or damage to property may result from insufficient attention to or incorrect compliance with warning messages using this symbol Symbols The triangle A symbol indicates a warning including danger and caution The specific point of attention is shown inside the symbol AN General warning AN Warning of risk of electric shock AN Warning of high temperature Q indicates a prohibited action The specific prohibition is shown inside the symbol General prohibited action Disassembly prohibited OO indicates that action is required The specific action required is shown inside the symbol General action required Remove the power plug from the wall outlet GAS Always ground the copier 1 Installation Precautions R WARNING Do not use a power supply with a voltage other than that specified Avoid multiple connections to one outlet they may cause fire or electric shock When using an extension cable always check that it is adequate for the rated current 00 ceeeeeeeeceecee cee ee cette eee nn nar nnnnnnnennnnnnnn nn nnnnnnennnennrnnrnnnnnn e Conne
34. as the paper cassette is installed Paper feed ing fails when the paper cassette is not properly installed because of the result ant space between the DU cover and the main unit Therefore paper jam occurs if the paper cassette is opened in the middle of duplex printing 1 3 13 2J0 2J1 2J2 Service items Description Description b Detail of jam location 35 37 ppm printer Paper jam locations Printer EUR USA model Cassette 1 RS El Cassette 2 Paper feeder 1 Cassette 3 Paper feeder 2 El Cassette 4 Paper feeder 3 E Envelope feeder MP tray Rear unit Inside the printer Duplex conveying JEEERE 40 42 and 45 47 ppm printers Print le EUR USA model 1 Envelope Bi feeder Bulk paper feeder a NE Face down tray paper full sensor Al Duplex sensor Duplex jam sensor a Paper feed sensor Paper feeder 1 T T Paper feed sensor pr Paper feeder 2 d g Paper feeder 3 Paper feed sensor Paper feeder 3 er Figure 1 3 6 1 3 14 2J0 2J1 2J2 Service items Description Description c Detail of paper source Hexadecimal 00 MP tray 01 Paper cassette 1 printer 02 Paper cassette 2 paper feeder 1 03 Paper cassette 3 paper feeder 2 04 Paper cassette 4 paper feeder 3 05 06 07 08 Bulk paper feeder 09 Envelope feeder d Detail of paper size Hexadecimal
35. feeder READY signal Paper feeder serial communication clock signal Waste toner sensor light emission control signal Eraser lamp On Off Drum PWB EEPROM data input output signal Drum PWB EEPROM clock signal Left fan motor Full speed Half speed Off Waste toner sensor detection signal 2 3 5 2J0 2J1 2J2 Connector Signal Voltage Description YC506 Connected to the fuser unit Seomrnonnwonald 5 Kj ed ed dURRAVN FUSER L FUSER R 5V1 THERM3 5V2 EXITPAP GND THERM1 5V1 FDDRN 24V2 FUDRN 5V2 DUPAP GND 5Vy1 THERM2 2to5V DC 02 to 5 VDC 5V DC Analog 5V DC 0 5 V DC Analog 5V DC 0 24 V DC 24 V DC 0 24 V DC 5V DC 0 5 V DC 5V DC Analog Envelope switch L setting detection voltage 4 levels Envelope switch R setting detection voltage 4 levels 5 V DC power source Fuser thermistor 3 detection voltage 5 V DC power source Paper exit sensor On Off Ground Fuser thermistor 1 detection voltage 5 V DC power source Face up down solenoid On Off 24 V DC power source Face up down solenoid On Off 5 V DC power source Duplex sensor On Off Ground 5 V DC power source Fuser thermistor 2 detection voltage Connected to the lift sensor GND LIFTSEN 5V2 CH O0O 00000 0 0 0 0 5 V DC 5VDC Ground Lift sensor On Off 5 V DC power source YC9 Connected to the con nect R PWB YC1 WETCLK2 WETCLK1 5V1 AIRTEMP RFANDRN 24V1 MPFDRN
36. jam Sensor srrnnrnnnnnnr Detects paper jam in the duplex conveying section MP tray paper feed sensor Detects paper on the MP tray Face down tray paper full sensor Detects whether the face down tray is full Paper exit SENSO eee eeeeceeeeeeeeeeeeeneeeeenes Detects paper jam in the fuser unit Duplex sensor ua Detects paper jam in the rear unit Temperature humidity Sensot ee Detects the ambient temperature and absolute humidity Disens added Detects activation of upper limit of the bottom plate in the paper cassette Toner SENSOT eia eeeeeeeeeeeeeeeeeeeneeeeeeeeenneeeee Detects the toner in the toner container Fuser thermistor 1 rsrsrvnnnnnrnnvvvvnnnnnvnnrnnnn Measures the heat roller left temperature Fuser thermistor 2 Measures the heat roller center temperature Fuser thermistor 3 Measures the heat roller right temperature Main motor Drives the paper feed conveying section and fuser unit Drum motor Drives the drum unit and developing unit Toner motor Replenishes the developing unit with toner Switchback MOtOM eee ee eeeeeeenteeeeneeeees Drives paper exit switchback section jeep etl ala ose ae Nad Operates the bottom plate in the paper cassette Polygon MOTO eeeeeeeeeeeeeeneeeeeeeeeeeeeeeaes Drives the polygon mirror Right fan motor oseese Cools the interior of machine Left fam MOtoro nace annei Cools the interior
37. low In accordance with EN 1SO7779 Bystander position sound pressure level at the front NOTE 35 37 ppm printer EUR USA model 40 42 ppm printer EUR USA model 45 47 ppm printer EUR USA model Power consumption 35 37 ppm printer 120 V AC 60 Hz 7 6 A U S A Canada 220 240 V AC 50 60 Hz 4 1A European countries 35 37 ppm printer Maximum 947 W 120 V AC model 1004 W 220 240 V AC model During printing 548 W 120 V AC model 558 W 220 240 V AC model During standby 8 W EcoFuser ON 69 W EcoFuser OFF 120 V AC model 68 W EcoFuser OFF 220 240 V AC model Power off 0 V 35 37 ppm printer Expanded memory Paper feeder x 1 Hard disk HD 5A 40 42 ppm printer 120 V AC 60 Hz 7 7 A U S A Canada 220 240 VAC 50 60 Hz 4 2 A European countries 40 42 ppm printer 964 W 120 V AC model 1022 W 220 240 V AC model 561 W 120 V AC model 577 W 220 240 V AC model 9 W EcoFuser ON 76 W EcoFuser OFF Power off 0 V 40 42 ppm printer Expanded memory Paper feeder x 3 Hard disk HD 5A 2J0 2J1 2J2 45 47 ppm printer 120 V AC 60 Hz 7 7 A U S A Canada 220 240 V AC 50 60 Hz 4 3 A European countries 45 47 ppm printer 970 W 120 V AC model 1029 W 220 240 V AC model 614 W 120 V AC model 597 W 220 240 V AC model 9 W EcoFuser ON 80 W EcoFuser OFF 120 V AC model 79 W EcoFuser OFF 220 240 V AC model Power
38. of arrow B NOTE Use a cleaning cloth with fine seams Repeat the steps 4 and 5 until the entire sur face of the drum surface is cleaned NOTE Do not leave waste textiles of the cleaning cloth on the drum surface Cleaning the main charger roller surface 1 Lightly wipe the main charger roller surface in the direction of arrow A NOTE Use the cleaning cloth with fine seams CAUTION Do not accidentally apply grease onto the main charger roller surface Slightly rotate the main charger roller to a new position Repeat the steps 1 and 2 to clean the entire surface of the main charger roller NOTE Do not leave waste textiles of the cleaning cloth on the main charger roller surface Lightly wipe the edges of the urethane sheet CAUTION Use care not to deform or dam age the urethane sheet 1 4 12 D i py yak rum unit een a MA Aa RH a O i gi J O Figure 1 4 6 Drum unit Figure 1 4 7 Main charger roller Urethane Greased bush Main charger roller Main charger unit Greased gear Figure 1 4 8 5 Black horizontal streaks 2J0 2J1 2J2 Print example Causes Check procedures corrective measures ABC Defective drum unit s ground Defective drum unit s ground The contact spring in the drum unit and its counter part the drum grounding terminal in the printer must be in a good contact See page P 1 4 10 refer to figure 1 4 5
39. of machine PSU fan Motor aiaei aa Cools the power source unit Feed fan motor Cools the paper feed conveying section and duplex conveying section Exit fan motor Disperses steam Registration clutch Controls the secondary paper feed Paper feed clutch Controls the paper cassette paper feed Middle feed clutch Controls the paper conveying at the conveying section Duplex clutch Controls the paper conveying at the duplex conveying section Developer solenoid ee Controls the developing unit drive MP tray paper feed solenoid Controls the primary paper feed from the MP tray Face up down solenoid saricieeeareieiawetencd Switches the output stack between face up and face down Fuser heater lamp ccsccecceeeeeeteeeeees Heats the heat roller Thermal Cutouts aati Shuts off the power source to the fuser heater lamp when the heat roller reaches extremely high temperature SAG 1 EEE Connects the AC power source 45 47 ppm printer EUR USA model only 40 42 and 45 47 ppm printers EUR USA model only 2 2 4 2J0 2J1 2J2 2 3 1 Power source PWB Power source PWB Connect L PWB Envelope feeder gt detection switch 77 MP tray paper HANDSN feed sensor Zero cross ZCROSS signal circuit SWSLEEPN Power switch OF i Switching A mpn regulator 5V1 circuit gt 24V1 Interlock itch cise 24V2 24V3 Fuser
40. off 0 V 45 47 ppm printer Expanded memory Paper feeder x 3 Hard disk HD 5A Network interface card IB 31 NOTE 35 37 ppm printer EUR USA model 40 42 ppm printer EUR USA model 45 47 ppm printer EUR USA model 1 1 3 2J0 2J1 2J2 1 1 2 Parts names 1 Overall 35 37 ppm printer EUR USA model 40 42 and 45 47 ppm printers EUR USA model Top cover Paper stopper Top tray Right cover Operation panel USB memory slot Paper cassette MP Multi Purpose tray Left side cover 10 Toner container 11 Power switch 12 Waste toner box CONAARWNS gt Figure 1 1 1 13 14 15 USB interface connector Network indicators 40 42 and 45 47 ppm printers EUR USA model only Network interface connector 40 42 and 45 47 ppm printers EUR USA model only Parallel interface connector AC inlet Rear unit Optional interface slot Network Memory card Hard disk 2J0 2J1 2J2 2 Operation panel 3 O DME 2 a TOR O Ready Data lAttention Ready BiData lAttention Ie Li o O J 35 37 ppm printer 40 42 and 45 47 ppm printers EUR USA model EUR USA model Figure 1 1 2 1 Indicators 2 Message display 3 Cursor keys 4 GO key 5 Cancel key 6 OK key 7 MENU key 2J0 2J1 2J2
41. over current signal is detected continuously for 5 seconds since the lift motor is activated Defective bottom plate elevation mechanism in the paper cassette Check to see if the bottom plate can move smoothly and repair it if any problem is found Defective lift motor drive transmission system Check if the gears rotate smoothly If not grease the bushings and gears Check for broken gears and replace if any Defective lift motor Replace the lift motor Defective engine PWB Replace the engine PWB See page P 1 5 25 Lift motor ascent error 40 42 and 45 47 ppm printers EUR USA model only Optional bulk paper feeder s tray top position sensor does not turn on Lift motor lock error occurred 3 times Defective bulk paper feeder s tray top position sensor Replace the bulk paper feeder s tray top position sensor Defective harness between bulk paper feeder s tray top position sen sor and main PWB YC6 or improper connector inser tion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Defective bulk paper feeder s main PWB Replace the bulk paper feeder s main PWB Refer to bulk paper feeder s service man ual 1 4 3 2J0 2J1 2J2 Contents Remarks Causes Check procedures corrective measures Lift motor descent error 40 42 and 45 47 ppm printers
42. the MP tray upwards until it is removed from the printer 3 Pull the MP tray paper feed roller holder 1 4 Slide the MP tray paper feed roller holder 2 Remove the MP tray paper feed roller 6 Check or replace the MP tray paper feed roller and refit all the removed parts a Gilde vice d MP tray paper feed roller holder Oe sist Figure 1 5 11 1 5 9 2J0 2J1 2J2 1 5 4 Developing section 1 Detaching and refitting the developing unit Procedure 1 Open the top cover R 2 Open the MP tray Top cover ee 3 Remove the developing unit ies 4 Check or replace the developing unit and refit all the removed parts Figure 1 5 12 1 5 10 1 5 5 Drum section 1 Detaching and refitting the drum unit Procedure 1 2 3 Remove the developing unit See page P 1 5 10 Open the left side cover and then remove the waste toner box Unlock the drum unit lock and then remove the drum unit Check or replace the drum unit and refit all the removed parts Left side cover lock Figure 1 5 13 2J0 2J1 2J2 1 5 11 2J0 2J1 2J2 2 Detaching and refitting the main charger unit Procedure 1 Remove the drum unit See page P 1 5 11 2 Unlock the lock lever and then remove the main charger unit 3 Check or replace the main charger unit and refit all the removed parts 1 5 12 Main charger unit Lock lever Drum unit Drum unit
43. z ze 2 IN 5 m m re I 4 5 gt al 5 Sk Ea ek 0 E ae ma Ex 2 1 Sn os gis DE gs gis st GE Ag 3 UOUIMS JEMOd 19 u OV ZS Z S FAN ZIS ZIS SI Zz lt F 3 e JOJSIUISU u n N Jasny JLIHM Ov SLIHM SIAM MOTI3 N3399 a34 1050A p JOSUSS Pad SOA LOA 99A oA OLOA LOA HOA jaded Ken dN GOA i OT 4 R Koni ZATOLIWIATOLIM fe L L fa L L Ve 3 yms DN LAS dINSLUIV 0L 6 O1 6 r E p er Md eulbuy nn l lal m Jo al 8 D0JaJU 1 1 cicjajrjax z Ir a NHONVHU LAPZ 8 4 8 2 s9 Sel GA lt ms Sm Sag NHAHdWEHLNO 9 5 9 9 LB 28 13 SS 2 fe 2 I INGMAGS xo Veo eja aj m LELNO EVLNO H E P E H 6 01 6 OL IE D i I gt N a 1 m Md Y 18UU09 EES ae Josues ES oars renter b5582 zg 3 h Egegeoss DEG YOUMS 9A s Janes 1a wo SSSS5020268285666655 pron abneb sedeq 9090A mme 35 37 ppm printer EUR USA model NVILIKE I 6 Nee oo Nee st eee ae sr NYCGaa4 NYCDSY 8 2 BL BIL I Josuas LAGALBNASOCPNO GREN F er APZH EAVT I 9 S 95 95 19 a6neB aded Z yams LOA Pi 3 90 48 U 5 13 aunyesedwe 1 NYCGIA NYdd 10
44. 00000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 4 ABCDEFGHIJJJABCDEFGHIJJ ABCDEFGHIJJJABCDEFGHIJ ABCDEFGHIJJ ABCDEFGHIJJJABCDEFGHIJ 43 43 43 XXXXXXXXXXXXXXXX Figure 1 3 2 1 3 3 2J0 2J1 2J2 Maintenance items Description z 9 Detail of service status page Items Description Firmware version Engine software version Engine boot version Main ROM version Panel mask version Used memory Local time zone Toner coverage Number of pages printed converted in reference to A4 or Letter size FRPO settings Machine serial No 00 09000 0 NVRAM version _ 1F3 1225 _ 1F3 1225 a b c d e f a Consistency of the present software version and the database _ underscore OK Asterisk NG b Database version c The oldest time stamp of database version d Consistency of the present software version and the ME firmware ver sion _ underscore OK Asterisk NG e ME firmware version f The oldest time stamp of the ME database version Normal if a and d are underscored and b and e are identical with c and f Mac address Destination information Area information Margin settings Top margin Left margin Top offset for each paper source MP tray Paper feeder 1 Paper feeder 2 P
45. 24 V DC Lift motor On Off Duplex clutch On Off Developer solenoid On Off Middle feed clutch On Off 24 V DC power source 24 V DC power source Registration clutch On Off Paper feed clutch On Off Exit fan motor On Off Connected to the con nect L PWB YC8 Pin 1 2 3 4 5 6 7 8 9 10 11 12 13 1 2 3 4 5 1 2 3 4 5 6 7 8 9 1 2 3 4 5 6 7 8 9 oO HEATONN2 HEATONN 1 ZCROSS SWSLEEPN HANDSN HARP SWFAN CASET TNMOT TNLEVEL 0 24 V DC 0 24 V DC 0 5 V DC pulse 0 5 V DC 0 5 V DC 0 5 V DC 0 24 V DC 0 to 2 5 VDC 24 0 V DC Analog Not used Fuser heater lamp On Off Zero cross signal Sleep mode signal On Off MP tray paper feed sensor On Off Optional envelope feeder Installed not installed PSU fan motor On Off Cassette size switch detection voltage 8 levels Toner motor On Off Toner sensor detection voltage Connected to the con nect L PWB YC6 oo NOOA ON Sige OPSDI OPSEL2 OPSEL1 OPSELO OPRDYN OPSCLK WTNLEDN ERASER EEDIO EECLK LFANDRN WTNFUL 003000 000 1 0 0 0 000000000000 0 0 5 V DC pulse 0 5 V DC 0 5 V DC 0 5 V DC 0 5 V DC 0 5 V DC pulse 0 5 V DC pulse 24 0 V DC 0 5 V DC pulse 0 5 V DC pulse 0 12 24 V DC 0 5 V DC pulse Paper feeder serial communication data input signal Paper feeder selection signal 2 Paper feeder selection signal 1 Paper feeder selection signal 0 Paper
46. 7 J18 J19 J20 J21 J22 J23 J24 R 10 i mot 20 00M sS0OUrFAN O G XXXXXXXXXXXXXXXX Figure 1 3 5 z 9 Items Description Firmware version Engine software version Engine boot version Main ROM version Panel mask version Machine serial No EO 1 3 11 2J0 2J1 2J2 Service items Description Items Description Paper Jam Log 1 3 12 Count Event Remembers 1 to 16 of occur rence If the occurrence of the previous paper jam is The total page count at the time of the paper Log code 2 digit hexadecimal 6 categories less than 16 all of the paper jam a Cause of a paper jam jams are logged When the b Position of paper jam occurrence excessed 16 the c Paper source oldest occurrence is d Paper size removed e Paper type f Paper exit a Cause of paper jam 10 10 10 10 10 10 10 10 11 12 20 21 22 30 Paper does not arrive at the registration sensor 42 MP tray Paper does not arrive at the registration sensor 31 Printer s cassette Paper does not arrive at the registration sensor 31 Paper feeder 1 Paper does not arrive at the registration sensor 31 Paper feeder 2 Paper does not arrive at the registration sensor 31 Paper feeder 3 Paper does not arrive at the registration sensor 49 Duplex conveying Paper doe
47. 8 19 0 Light 0 High 20 Normal 1 1 Middle Normal 2 2 Low Normal 3 3 Vellum Heavy 1 Heavy 2 Duplex settings Heavy 3 0 Disable Extra Heavy 1 Enable SPD information RFID information RFID reader writer version information Engine parameter informa Hexadecimal 512 bytes tion 1 3 5 2J0 2J1 2J2 Maintenance items Description z 9 Items Description Drum status Drum surface potential Drum sensitivity Quantity of light DRT parameter coefficient Optional paper feeder software Paper feeder 1 Paper feeder 2 Paper feeder 3 Paper feeder 4 version Bulk paper feeder Optional font version Optional table version OG O Optional message version Code conversion Printing a status page for network Description gt gt Print Network On the status page for network detailed network setting information is printed Status Page Procedure 1 Enter the maintenance mode gt gt Print Network Status Page 2 Press the OK key gt gt Print Network Status Page will be displayed 3 Press the OK key Three sheets of network status page will be printed Completion 1 3 6 Maintenance items 2J0 2J1 2J2 Description gt gt Print Test Page Printing a test page Description Prints a test page which contains halftone Purpose To check the activation of the d
48. 8 23 5 8 Figure 1 2 1 1 2 1 2J0 2J1 2J2 1 2 2 Unpacking 1 Unpacking ONDARON 35 37 ppm printer EUR USA model 40 42 and NN 45 47 ppm printers EUR USA model Figure 1 2 2 Unpacking Printer Outer case Bottom pad L Bottom pad R Machine cover Top pad L Top pad R Accessory spacer 9 Plastic bag 10 Installation guide etc 11 Plastic bag 12 Toner container 13 Power cord 14 Waste toner box 15 Machine cover 2J0 2J1 2J2 1 2 3 Installing the expanded memory option lt Procedure gt 1 Power off the printer and unplug the printer power cord 2 Open the right side cover 3 Remove the screw and open the inner cover R gt Right side cover Inner cover Figure 1 2 3 4 Aligning the cutouts of the memory module with the matching keys of the socket care Memory fully plug the memory module into the mem ory socket until it clicks in place Then push down the memory module to secure 5 Close and secure the inner cover by one screw 6 Refit the right side cover Verifying the expanded memory 1 To verify that the memory module is working properly test it by printing a status page Memory N socekt Figure 1 2 4 1 2 3 2J0 2J1 2J2 1 2 4 Installing the memory card option
49. AARI ATA a P EER EA E E EE A E E senda Gutta grand stsmandas anda de 1 5 1 3 Toner container intina aia aa Ped aeia aaia ea iee a aiii a eiad 1 5 1 O ter Covers neni e Ge Seine a isin a a a 1 5 2 1 Detaching and refitting the top COVED cccccceceeceeeeceeeeeeeeaeeeeeeeeaaeaeeeeeeceaaeceeeeeenaeeeeeeseeeueeeeeseeaeaeess 1 5 2 2 Detaching and refitting the right cover and left COVED o oo eeieceesseeeeeeeeeeneeeeeeaeeenneeeeenaeeeeeaeeeeneeeeeea 1 5 3 Paper feed Section narrer Ba Sys Sheet gare cee unc shes nee hete E aaae 1 5 5 1 Detaching and refitting the paper feed assembly paper feed roller and pickup roller 1 5 5 2 Detaching and refitting the retard roller eeesceeeeceeeseeeeeenaeeceeeeeeeeaeeeesaeeeeeeeeeeeeeeseaeeeeeeeeenaeeeneas 1 5 6 3 Detaching and refitting the registration upper and lower roller eee eeeeeceeeeteeeeeeeeesnneeseeeeeeeneeeeee 1 5 7 4 Detaching and refitting the MP tray paper feed roller eee eeeeeeeeeeeeeeeeeeeneeeenneeeeeaeeeseaeeeeneeeene 1 5 9 Developing Sections arona a i damer aes sing a svbcedee p aE E a 1 5 10 1 Detaching and refitting the developing unit ussreraranrnnnnv vnr nr rvnrnnrrnrrvvennnnrrnnrnnrnertrvensnnrrerenneeevtvnnnnn 1 5 10 Drum section vu iaa e ea ead a T adaa d a e Eada ataa daa indiaas 1 5 11 1 Detaching and refitting the drum unit 0 00 cece cece ce cecce cee ceeeae ce eeeeecaeeeeeeeseaaeaeeeeseaaaaeeeeseseaeeeeeneeaeess 1 5 11 2
50. Electrical parts layout 1 Electrical parts layout 35 37 ppm printer EUR USA model Figure 2 2 1 Electrical parts layout 35 37 ppm printer EUR USA model 4 5 6 7 8 9 10 11 12 2J0 2J1 2J2 Fuser unit SL unit 45 47 ppm printer EUR USA model Figure 2 2 3Electrical parts layout 45 47 ppm printer EUR USA model Main PWB rnrroronnrrnvvvnnnnrnnrenrrnvrvvnnsnnsrnrennnr Controls the software such as the print data processing and provides the interface with computers Engine PWB Controls printer hardware such as high voltage bias output control paper conveying system control and fuser temperature control etc Operation panel PWB seeen Indicates the LCD message display and LED indicators Controls key inputs Connect R PWB uussvrnnnvvvvnnnnnrrnrvvrnnrvvnnrnnn Interconnects the engine PWB and the electrical parts Connect L PWB rrrnvrnrnvvvvnrnnnrrnrvvrnnrvrnnrenn Interconnects the engine PWB and the electrical parts Drum PWB u statene Relays wirings from electrical components on the drum unit Drum indi vidual information in EEPROM storage Developer PWB rusnnnrannvnnnnnnrnnvvvvnnnnnrrnrnnnn Relays wirings from electrical components on the developing unit APG PWB 1 is st2cecuctdscccshessetcnssscecbsnneszabesenaces Generates and controls the laser beam APC PWB 2 1 isseire Generates and controls the laser beam PD PWB aiieieo aE Controls ho
51. FFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF 00 00000000000000000000000000000000 00000000000000000000000000000000 67 68 0000000000000000000000000000000000000000000000000000000000000000 49 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 000
52. M KYOCERA FS 2020D FS 3920DN FS 4020DN SERVICE MANUAL Published in October 2008 2J2SM060 First Edition CAUTION RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS It may be illegal to dispose of this battery into the municipal waste stream Check with your local solid waste officials for details in your area for proper disposal ATTENTION IL Y A UN RISQUE D EXPLOSION SI LA BATTERIE EST REMPLACEE PAR UN MODELE DE TYPE INCORRECT METTRE AU REBUT LES BATTERIES UTILISEES SELON LES INSTRUC TIONS DONNEES Il peut tre ill gal de jeter les batteries dans des eaux d gout municipales V rifiez avec les fonc tionnaires municipaux de votre r gion pour les d tails concernant des d chets solides et une mise au rebut appropri e Revision history This page is intentionally left blank Safety precautions This booklet provides safety warnings and precautions for our service personnel to ensure the safety of their customers their machines as well as themselves during maintenance activities Service personnel are advised to read this booklet carefully to familiarize themselves with the warnings and precautions described here before engaging in maintenance activities Safety warnings and precautions Various symbols are used to protect our service personnel and customers from physical danger and to prevent damage to their property These symbols
53. ONN signal goes low Defective harness between drum motor and engine PWB YC11 or improper connec tor insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Defective drum motor drive transmission system Check if the gears rotate smoothly If not grease the bushings and gears Check for broken gears and replace if any Defective drum motor Replace the drum motor Defective engine PWB Replace the engine PWB See page P 1 5 25 Contents 2J0 2J1 2J2 Remarks Causes Check procedures corrective measures Polygon motor laser scanner unit error POLRDYN signal does not go low within 10 s after POLONN signal goes low Defective harness between polygon motor and main PWB YC11 or improper connec tor insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Defective harness between main PWB YC12 and engine PWB YC12 or improper connector insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Defective laser scanner unit Replace the laser scanner unit See page P 1 5 38 Defective engine PWB Replace the engine PWB See page P 1 5 25 Defective main PWB Replace the main PWB See page P 1 5 25
54. RA MITA GMBH AUSTRIA Eduard Kittenberger Gasse 95 1230 Wien Austria Phone 43 1 86338 210 KYOCERA MITA SVENSKA AB Esbogatan 16B 164 75 Kista Sweden Phone 46 8 546 55000 2008 KYOCERA MITA Corporation W KYOCERG is a trademark of Kyocera Corporation KYOCERA MITA NORGE Postboks 150 Oppsal NO 0619 Oslo Olaf Helsetsvei 6 NO 0694 Oslo Norway Phone 47 22 62 73 00 KYOCERA MITA DANMARK A S Ejby Industrivej 1 DK 2600 Glostrup Denmark Phone 45 5687 1100 KYOCERA MITA PORTUGAL LDA Rua do Centro Cultural 41 Alvalade 1700 106 Lisbon Portugal Phone 351 21 842 9100 KYOCERA MITA SOUTH AFRICA PTY LTD 527 Kyalami Boulevard Kyalami Business Park Midrand South Africa Phone 27 0 11 540 2600 KYOCERA MITA AMERICA INC Headquarters 225 Sand Road Fairfield New Jersey 07004 0008 U S A Phone 973 808 8444 KYOCERA MITA AUSTRALIA PTY LTD Level 3 6 10 Talavera Road North Ryde N S W 2113 Australia Phone 02 9888 9999 KYOCERA MITA NEW ZEALAND LTD 1 3 Parkhead Place Albany P O Box 302 125 NHPC Auckland New Zealand Phone 09 415 4517 KYOCERA MITA THAILAND CORP LTD 9 209 Ratchada Prachachem Road Bang Sue Bangkok 10800 Thailand Phone 02 586 0320 KYOCERA MITA SINGAPORE PTE LTD 121 Genting Lane 3rd Level Singapore 349572 Phone 67418733 KYOCERA MITA HONG KONG LIMITED 11 F Mita Centre 552 566 Castle Peak Road Tsuen Wan New Territories
55. Remove the developing unit See page P 1 5 10 3 Remove the top cover See page P 1 5 2 4 5 Remove five connectors from the connect R Remove the right cover See page P 1 5 3 PWB Remove wires from the clamp While opening four hooks and then remove the wires Remove the right fan motor 2J0 2J1 2J2 U Clamp gn l r1 0 7 EGET Right f tor F Ig Bus Connect R PWB YC13 YC10 YC11 Connectors Figure 1 5 46 1 5 35 2J0 2J1 2J2 9 Remove three screws and then remove the paper feed drive unit 10 Check or replace the paper feed drive unit and refit all the removed parts To refit the paper feed drive unit make sure mesh of gears 1 5 36 Paper feed drive unit Paper feed drive unit Sy Figure 1 5 47 2 Detaching and refitting the main drive unit Procedure 1 Remove the top cover See page P 1 5 2 2 Remove the right cover See page P 1 5 3 3 Remove the controller box See page P 1 5 30 4 Remove two connectors 5 Remove five screws and then remove the main drive unit 6 Check or replace the main drive unit and refit all the removed parts 2J0 2J1 2J2 Connector Connector A 4 pg pe 0 oe J Screw I Main drive unit Screw ay z Figure 1 5 48 Screw 1 5 37 2J0 2J1 2J2 3 Detaching and refi
56. Southwestern Region 2825 West Story Road Irving Texas 75038 5299 TEL 972 550 8987 FAX 972 252 9786 National Operation Center amp National Training Center 2825 West Story Road Irving Texas 75038 5299 TEL 972 659 0055 FAX 972 570 5816 Latin America Division 8240 N W 52nd Terrace Dawson Building Suite 108 Miami Florida 33166 TEL 305 421 6640 FAX 305 421 6666 Printed in U S A
57. ZELL ZELL LAGH LAG a5 gs lt NMTOS OS93 01 6 I 1 gt SEJO isOSINUIDS Las O16 O1 6 04 6 04 6 I LAG LAPZ 188006 gt 23 7 i 8 4 8 4 8 4 8 4 GND GND Jauo 382 BIOSASER 9 I 99 95 gis o s AND AND 32 9 Jos WIG Aiowew Bupuedx3 3 NMSVNGd NIdLNO E gi I 2215 3 NNO OANA Od eit Si ve ve vie vie GNO Ave ge LSA Ar mans a b z at a b I ZAYZ OQSdO waver TDN S 1 ania iT 1 ee GRE Fam f i 35m 8Md UEN soreinBoy el we ZILE ZLEE I IASdO 2138d0 I viva 25 e i aMd e Ydi z z i E er 01 6 0L 6 I L13Sd0 0138d0 Jadojana 110 ee Sat Ant R i z PAA Jy 1 S 99 9 9 BIL 8 2 I NAGHdOMTISdO I II SASF LO 2 LB 28 9 S 9 9 I NOYINLM HISVYI amp amp aa a 4 I 6 01 6 0L ve ve I 0033 7033 at i OW6 ZAS GND sisjelg vAvet EAPE HEZE LEZE ak ZIL NHONVSTINSNIM giz ZAG 01033 SIE 3 Z BON gig NINSNLM MTO33 amd wnq Z 9 2 im ve NOITNLWOND N N g 204 L ek I HISVYI AND POA SOA Se aaa ace LOA malen Es feo NOORWD NOORWOND YISVYI NGFINIM To 1 iawn Gor gkOwWwMANT GOA eo 1998 I SMd Odv Z gMd OdVv kaanan Ne ON ak ree i Md J0suas uen 4apae iaded jeuondo y 0 pajgauuo09g 49U0 JSEM 0104d 2 4 3 2J0 2J1 2J2 4 Repetitive defects gauge First occurrence of defect 36 mm 1 7 16 Upper registration roller
58. a Oa aa Taa aa NAOUN AN Eo GAEO AEUR CAYEN EE EEU CAVAERS 2 3 1 Engine a e EEE A T ST 2 3 3 1 Wiring diagram 35 37 ppm printer EUR USA model ccc ecceeeereecenneeeeeeeeeeeeeeeeaeeeeeeeeeenaeeeeeas 2 4 1 2 Wiring diagram 40 42 ppm printer EUR USA model eee ecceeeneeeeenneeeeeeeeeeeneeeeenaeeeeeeeeeenaeeeneas 2 4 2 3 Wiring diagram 45 47 ppm printer EUR USA model eee ecceeeeeeeesneeeeeeeeeeeneeeeeaeeeeeeeeeenaeeeeeas 2 4 3 4 Repetitive detects gauge i c secnc dais nissan eeur eee rader beseirede fessen 2 4 4 1 1 1 Specifications Printing method 00 Printing speeds 00 Paper SIZES 000 eeeeeeeeeeeeeeeeees Paper types mmrrrrrrrnnnnronrnnnn Paper feed source capacity Output tray capacity Photo conductor Charging system Developing system ee Transfer system 0 eeee Separation system ee Fusing System Charge erasing system Cleaning system 0008 Semiconductor laser and electrophotography Simplex 35 37 ppm printer A6 21 ppm A5 21 ppm A4 35 ppm Letter 37 ppm Legal 28 ppm Duplex 35 37 ppm printer A4 17 5 ppm Letter 18 5 ppm Paper cassette 35 37 ppm printer A4 A5 JIS B5 letter legal folio oficio II statement ISO B5 envelope C5 executive 16 kai custom 140 x 210 to 216 x 356 mm 5 1 2 x 8 1 4 to 8 1 2 x 14 MP tray 40 42 p
59. amp 8 Check or replace the fuser heater lamp and refit all the removed parts Seat the fuser heater lamp aligning its watt age mark and welding mark faced with the correct direction and side Sc Wattage Pl 5 rew oa p Ca ES Fuser heater lamp ZF Welding mark Figure 1 5 22 1 5 18 3 Detaching and refitting the heat roller Procedure 1 Remove the fuser heater lamp See page P 1 5 16 2 Unhook two bearing retainer s hooks and then remove the heat roller assembly from the fuser upper frame 3 Remove the heat gear Z46 two bearings two bushes and two stoppers from the heat roller 4 Check or replace the heat roller and refit all the removed parts 2J0 2J1 2J2 Heat gear Assembly NET OE Er er a EG j Pea A a a Stopper ae ue retainer ee i Stopper J a Bearing retainer Figure 1 5 23 1 5 19 2J0 2J1 2J2 4 Detaching and refitting the press roller Procedure 1 2 3 Remove the fuser unit See page P 1 5 15 Open the fuser upper frame See page P 1 5 16 Remove the press roller from the fuser lower frame Check or replace the press roller and refit all the removed parts 1 5 20 Press roller Figure 1 5 24 2J0 2J1 2J2 5 Detaching and refitting the fuser thermistor 1 2 3 and thermal cutout Procedure 1 Remove the fuser unit See page P 1 5 15 2 Turn the fuser unit bottom side up 3 Releas
60. anel keys matting procedure 1 Press the MENU key Press the A or V key 6 When formatting is complete turn printer I Press the P key Press the A or V key gt Format 1 Press the OK key gt Format Press the OK key 1 Processing lt e J Format information is automatically printed y Ready Figure 1 6 5 1 6 3 2J0 2J1 2J2 10 11 12 13 14 15 16 17 19 20 21 22 1 6 4 Remove the formatted memory card from the memory card slot Insert the memory card to the PC s slot or to the adaptor Copy the firmware files to download to the root directory of the memory card Remove the memory card from the PC s slot or the adaptor Confirm that the printer s power switch is set to off Insert the memory card into the printer s memory card slot Turn printer power on When message display 1 is displayed to detect firmware in the memory card Message display 2 is displayed during downloading When message display 3 is displayed to indicate downloading is finished Turn printer power off 18 Remove the memory card from memory card slot Refit the optional interface slot cover by two screws Turn printer power on Confirm that message display 4 is dis played after warm up Print the status page to check that the firm ware version has been updated See page P 1 3 2 Memory card Adaptor Memory ca
61. aper feeder 3 Paper feeder 4 Duplex Page rotation HNO Left offset for each paper source MP tray Paper feeder 1 Paper feeder 2 Paper feeder 3 Paper feeder 4 Duplex Page rotation 1 3 4 L value settings Top margin integer Top margin decimal place Left margin integer Left margin decimal place Paper length integer Paper length decimal place Paper width integer Paper width decimal place 2J0 2J1 2J2 Maintenance items Description Items Description Life counter The first line Machine MP tray Printer cassette Paper feeder 1 Paper feeder 2 Paper feeder 3 Duplex printing Life counter The second Bulk paper feeder Envelope feeder Drum unit Paper feeder 3 line Maintenance kit Operation panel lock status 0 Off Partial lock Full lock USB information Not connected Full Speed Hi Speed Paper handling information Paper source unit select Paper source unit Black and white printing All single counts double count mode Folio Single count Less the 330 mm length Billing counting timing Temperature machine inside LSU information LSU2 information XLI calibration information 8 OG S Laser beam A BD synchro nization exact adjustment value Laser beam B BD synchro nization exact adjustment value Media type attributes Weight settings Fuser settings 1 to 28 Not used 1
62. available a Si diameter 30mm 1 3 16 40 42 ppm printer 500 sheets 80 m 40 42 ppm printer PT 310 250 sheets 80 m Contact charger roller method positive charging Single component developer Transfer roller Separation brush DC bias Heat fusing with a heat roller and a press roller Light emitted by LED Counter blade cleaning 45 47 ppm printer 500 sheets 80 m 45 47 ppm printer PT 310 250 sheets 80 m NOTE 35 37 ppm printer EUR USA model 40 42 ppm printer EUR USA model 45 47 ppm printer EUR USA model 1 1 1 2J0 2J1 2J2 Warm up time rrrernnrnrrrrnrrrnrvrnrrnnn Power on 22 C 71 6 F 60 RH 35 37 ppm printer 40 42 ppm printer 17 seconds or less 17 seconds or less Sleep 35 37 ppm printer 15 5 seconds or less First print out A4 eeessavennnvvennnnvennn 35 37 ppm printer 9 seconds or less 45 47 ppm printer 17 seconds or less 40 42 ppm printer 15 seconds or less 40 42 ppm printer 10 5 seconds or less 45 47 ppm printer 15 seconds or less 45 47 ppm printer 10 5 seconds or less Resolution rwvvvrvrnnvnrrannnrnvvvsnnnneen Fine 1200 mode Fast 1200 mode 600 dpi 300 dpi Operating systems mrrrrnrnnrrrrnn Windows 2000 service pack 2 or later Windows Server 2003 Windows XP Windows Vista Mac OS X 10 x Controller niadau 35 37 ppm printer 40 42 ppm printer 45 47 ppm printer PowerPC 440 533 MHz Memory i 0 epee lane Standard PowerPC 440 600
63. couse dang fe svesuacsedereadensne es aewann edesigareussdicedenese 2 1 5 Developing Section naianei a ote imiterer add ddnseecbes aa hed sashes a isai na 2 1 7 1 Developing SO OTOT a Sees he Scie etl Set ec pate a ca n a a acite cade nam a Ea ae KM 2 1 7 Transfer separation Section misice eenean na steed aa Eae aE ienaa aTa deuksnsevdnsugsengedqsena daceesenbelnndes 2 1 8 1 Transfer separation SECTION eee ceeeeseeeeereeeeneeeeeeaeeeseeeeesaeeeeeaaeeeeeeeeesaeeeseaaeeseeeeesaeeeeenaeeteeeeeneeeenaas 2 1 8 Cleaning section vscci9e sh dee Res Seach cnn nge geben caches a voeg ace cnt See bev eee coast chert A A E douse ved sade Ai aE 2 1 9 FUSER S CHION smise ieee aide ee ie vee ee eet 2 1 10 Fuser UNE ud eekanna a ee ae enerett ere anke oaae eaaa 2 1 10 Paper exit section rear unit neesii e tees e aiea eia e ai ietekai 2 1 12 1 P per exit section rear unitesi isi a aiaa eaaa diate a aade eaa aariaid 2 1 12 Duplex c nveying section Airin ene ne een erre 2 1 14 1 Duplex CONVEYING Sect ON rsisi isnat adadenn preada ea sunnshshontgesensedatleevecedebsnseusbdeeees 2 1 14 2 2 Electrical Parts Layout 2 2 1 Electrical parts ENON aE E bin Se hes E E E E E T 2 2 1 1 Electrical parts layout meoroonnrrrnornrnnrnrnrnnrnrnnnnnnnrn cesaeceeeeseaaeaeeeeseceaeeeeeeeaaeeeeeeseaaeeseeseeeeeeeeeeeneaeess 2 2 1 2 3 Operation of the PWBs 2 3 1 2 3 2 2 4 Appendixes Power source PWB uuieinrnikedsnetnmteiend ane EERE ANK raT
64. ct the ground wire to a suitable grounding point Not grounding the copier may cause fire or electric shock Connecting the earth wire to an object not approved for the purpose may cause explosion or electric shock Never connect the ground cable to any of the following gas pipes lightning rods ground cables for telephone lines and water pipes or faucets not approved by the proper authorities necat ae i aaa raaa ae dvask na ard ina nh a ar L CAUTION Do not place the copier on an infirm or angled surface the copier may tip over causing injury Q e Do not install the copier in a humid or dusty place This may cause fire or electric Shock Q Do not install the copier near a radiator heater other heat source or near flammable material This WAAAY ESTER Q Allow sufficient space around the copier to allow the ventilation grills to keep the machine as cool as possible Insufficient ventilation may cause heat buildup and poor copying performance Q e Always handle the machine by the correct locations when moving it arssrrnnnnnnnvrrrnnnnnnrrrnnnnnnnrrrnnenn Q Always use anti toppling and locking devices on copiers so equipped Failure to do this may cause the copier to move unexpectedly or topple leading to injury eeeceeceeeeeeeeeeeeeeeeeeeeeeeeentaeeeeeeeaaas Q Avoid inhaling toner or developer excessively Protect the eyes If toner or developer is acciden tally ingested drin
65. cy of paper misfeeds self diag nostic errors and replacements Procedure 1 Connect the USB or network cable between printer and PC network 2 Connect the power cord interface SI Network cable ZO Figure 1 3 4 3 Turn printer power on Make sure the printer is ready 4 Send the following PRESCRIBE command sequence from the PC to the printer IR KCFG ELOG EXIT Note To send a PRESCRIBE command sequence to the printer use COMMAND CENTER the printer s embedded web while the printer is connected to the PC via its network interface A sheet of event log will be printed Completion 1 3 10 2J0 2J1 2J2 Service items Description Detail of event log Event Log Printer Firmware Version 2J0_2000 000 000 2008 08 08 XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX a Paper Jam Log Service Call Log Count Event Descriptions Count Service Code 9999999 48 01 88 1111111 8888888 48 01 88 999999 7777777 48 01 88 888888 6666666 48 01 88 777777 5555555 48 01 88 666666 4444444 48 01 88 555555 3333333 48 01 88 444444 2222222 48 01 88 1 1111111 48 01 88 999999 48 01 88 01 888888 ene Maintenance Log 777777 48 01 88 01 Count Item 666666 48 01 88 01 Log Data Nothing 555555 NWROON OH Unknown Toner Log Count 1111111 999999 888888 777777 666666 J13 J14 J15 J16 J1
66. d conveying section block diagram 2J0 2J1 2J2 2 1 2 Drum section 1 Drum section The drum unit includes a photoconductive drum eraser lamp cleaning blade and a main charger unit The drum unit is removable with the main charger unit 2 1 4 Figure 2 1 7 Drum section Drum 2 Main charger case Main high voltage output DC AC Charger roller cleaning roller Main charger roller TB2 YC11 3 DMOTONN YC11 4 DMOTRDYN VC11 5 DMOTCLK Engine PWB YC3 5 YC3 7 EEGLK Connect L PWB EEDIO gt i Drum PWB Figure 2 1 8Drum section block diagram Main charger roller TT Ground 2 1 3 Expose section 1 Laser scanner unit 2J0 2J1 2J2 The charged surface of the drum is then scanned by the laser beam from the laser scanner unit The laser beam is dis persed as the polygon motor revolves to reflect the laser beam over the drum Various lenses and mirror are housed in the laser scanner unit adjust the diameter of the laser beam and focalize it at the drum surface d 35 37 ppm printer EUR USA model EUR USA model Gi Fel 40 42 and 45 47 ppm printers Figure 2 1 9Laser scanner unit 1 2 3 4 5 Polygon motor polygon mirror
67. develop ing unit 9 Dirt on the top edge or back of the paper Print example Causes If a developing unit which is known to work normally is avail able for check replace the current developing unit in the printer with the normal one If the symptom disappears replace the developing unit with a new one See page P 1 5 10 Check procedures corrective measures ABC 123 Toner contamination in various parts Dirty edges and back of the paper can be caused by toner accumulated on such parts as the paper chute paper trans portation paths the bottom of the drum and developing unit and the fuser unit inlet Clean these areas and parts to remove toner Defective transfer roller If the transfer roller is contaminated with toner clean the trans fer roller using a vacuum cleaner or by continuously printing a low density page until the symptom has faded away 10 Undulated printing at the left edge scanning start position Print example Causes Check procedures corrective measures This vertical line should be straight 1 4 14 Defective polygon motor laser scan ner unit Replace the laser scanner unit See page P 1 5 38 Defective engine PWB Replace the engine PWB See page P 1 5 25 1 4 4 Electric problems Problem Causes 2J0 2J1 2J2 Check procedures corrective measures 1 Defective waste toner box detecting Defective waste to
68. e To reset the life counter for the developing unit and drum unit included in maintenance kit Procedure for replacing the maintenance kit Drum unit See page P 1 5 11 Developing unit See page P 1 5 10 Fuser unit See page P 1 5 15 Transfer roller See page P 1 5 13 Separation charger brush unit See page P 1 5 13 Paper feed system rollers Paper feed assembly paper feed roller and pickup roller See page P 1 5 5 Retard roller See page P 1 5 6 MP tray paper feed roller See page P 1 5 9 Procedure 1 Enter the maintenance mode gt gt Maintenance 2 Press the OK key gt gt Maintenance will be displayed 3 Press the OK key twice The counter for each component is reset immediately Completion Note Occurrences of resetting the maintenance kits are recorded on the service status page or event log in number of pages at which the maintenance kit was replaced See page P 1 3 2 P 1 3 10 This may be used to determine the possibility that the counter was errorneously or unintentionally reset 1 3 8 Initializing the developing unit toner install mode Description The new developing unit is shipped from the factory with no toner contained The developing unit can be automatically replete with toner when a toner container is installed onto it and the printer is turned on However because the toner reservoir in the developing unit has a large capacity it requires a lengthy period of time until a substantial amount of
69. e indication Defective paper gauge sen sor 1 or 2 Replace the engine PWB See page P 1 5 25 Actuator of paper gauge sensor 1 and 2 does not operate smoothly Repair or replace Defective engine PWB Replace the engine PWB See page P 1 5 25 4 Defective paper size detecting False paper size message display Defective cassette size switch Replace the cassette size switch Defective engine PWB Replace the engine PWB See page P 1 5 25 5 Defective message displaying LCD 1 No message appears on the message dis play LCD though the message back ground is faintly illu minated Power is supplied to the oper ation panel PWB Defective harness between operation panel PWB YC1 and main PWB YC7 or improper connector inser tion Reinsert the connector Also check for continuity within the con nector harness If none remedy or replace the harness Defective operation panel PWB Replace the operation panel PWB Defective main PWB Replace the main PWB See page P 1 5 30 Defective operation panel PWB Replace the operation panel PWB 1 4 15 2J0 2J1 2J2 Problem Causes Check procedures corrective measures 6 Defective message displaying LCD 2 No message appears on the message dis play LCD even thought the mes sage background does not illuminate faintly The power is not supplied to the operation
70. e P 1 4 3 Example 01 6000 01 means a self diagnos tic error 6000 means a self diagnostic error code 1 3 15 2J0 2J1 2J2 Service items Description Items Description Maintenance Log Remembers 1 to 8 of occurrence of replace ment If the occurrence of the previous replacement of toner container is less than 8 all of the occur rences of replacement are logged Count The total page count at the time of the replacement of the toner container This is virtually logged as the occurrence of the Toner Empty or Install MK condition since the replacement of the toner container is not precisely detectable lte Code of maintenance replacing item 1 byte 2 categories First byte Replacing item 01 Toner container Second byte Type of replacing item 00 Fixed First byte Replacing item 02 Maintenance kit Second byte Type of replacing item 01 Fixed MK 340 350 360 Unknown Toner Log Remembers 1 to 5 of occurrence of unknown toner detection If the occurrence of the previous unknown toner detection is less than 5 all of the unknown toner detection are logged Count The total page count at the time of the Toner Empty error with using an unknown toner container lte Unknown toner log code 1 byte 2 categories First byte 01 Fixed Toner container Second byte 00 Fixed Counter Log Comprised of three l
71. e three lock levers and then remove 4 5 the wire cover Unlatch two latches and then remove the fuser drawer connector Remove the following connector s One connector gray 35 37 ppm printer EUR USA model Two connectors gray and blue 40 42 and 45 47 ppm printers EUR USA model Lock lever Lock lever Lock lever As lt Figure 1 5 25 Connector p gray FIR aa S55 keg 40 42 and 45 47 Fuser drawer S AS LE USA model only connector Figure 1 5 26 1 5 21 2J0 2J1 2J2 6 Remove the wires from the ten clamps 7 Remove one connector 8 Remove the heat roller See page P 1 5 19 9 Remove the one screw and then remove the fuser thermistor 3 Figure 1 5 28 1 5 22 2J0 2J1 2J52 ary Y NN N Fuser thermistor N A ez z aa LI N al rem KN AN A gE V E N g A NASA
72. ed Paper feeder 3 Installed Memory Card Installed Hard Disk Installed e MPS error control Toner Coverage Average Usage Page A4 Letter Conversion K 1 00 I 1111111 00 Last page 1 00 FRPO Status Default Pattern Switch B8 0 Default Font Number C5 10000 C2 100 C3 90000 8 XXXXXXXXXXXXXXXX Figure 1 3 1 1 3 2 2J0 2J1 2J2 Maintenance items Description Service status page 2 Service Status Page Printer Firmware Version 2JO 2000 000 000 2008 08 08 XXXXXXXX XXXXXXXX XXXXXXXX XXXXXXXX nnn Engine Information NVRAM Version _1F31225_1F31225 2 MAC Address 00 00 00 00 00 00 1 2 1344 43 100 100 0 0 0 0 0 0 0 43 0 0 0 0 0 0 0 48 0 0 0 0 0 0 0 0 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 0000000 F00 U00 0 0 0 0 70 00 00 00 00 2021 292324 25 26 2 28290 61 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 62 0203040508090A0BOCODOF101112131415161718191A1B1C1D1E1F202122235E 43 12345678 11223344 00001234abcd567800001234abcd5678 01234567890123456789012345678901 0008 00 07 XXXXXXXX 8 FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFFFFFFFFFFFF FFFFFF
73. en fusing of toner is complete the paper is separated from he heat roller by the separator and ejected to the paper eject section rear unit 1 2 3 5 6 2 1 10 1 35 37 ppm printer EUR USA model Fuser heater lamp Heat roller Press roller Fuser upper frame Fuser lower frame Separator 7 8 9 10 11 40 42 and 45 47 ppm printers EUR USA model J Figure 2 1 17Fuser unit Paper exit pulley Paper exit roller Feed guide Paper exit sensor actuator Thermal cutout 12 Fuser thermistor 1 Fuser thermistor 3 13 Fuser thermistor 2 40 42 and 45 47 ppm printers EUR USA model only Power source PWB LIVE COMMON YC102 3 YC102 1 THERM1 eee THERM3 2J0 2J1 2J2 35 37 ppm printer Fuser unit EUR USA model Thermal cutout Fuser thermistor 1 YC506 4 EXITPAP YC506 6 Engine PWB Power source PWB LIVE YC102 3 COMMON YC102 1 THERM THERM3 YC506 8 40 42 and 45 47 ppm printers Fuser unit EUR USA model Thermal cutout Fuser Fuser therm
74. ensor PE SG 17 at FONR 35 37 ppm printer EUR USA model Face down tray 1 paper full sensor Duplex jam sensor ad l Paper ue feed wer oo ried i LG ses 1 1 1 1 1 1 Lagi I evim aE PP o es Oppi _ Duplex jam tage 1 Paper sensor y Figure 1 4 2 1 4 1 2J0 2J1 2J2 1 4 2 Self diagnostic function 1 Self diagnostic function This printer is equipped with self diagnostic function When a problem is detected the printer stops printing and display an error message on the operation panel An error message consists of a message prompting a contact to service personnel total print count and a four digit error code indicating the type of the error The display varies depending on the type of Call service Call service i A the error Error code Total print 2 Self diagnostic codes Contents Error code Error power off i 0 Error code Remarks Causes Check procedures corrective measures Backup memory device error Defective flash memory Replace main PWB See page P 1 5 30 Defective main PWB Replace main PWB See page P 1 5 30 Backup memory data error Defective flash memory Replace main PWB See page P 1 5 30 Defective main PWB Replace main PWB See page P 1 5 30 MAC address data error Defective flash memory Replace the engine PWB See pa
75. eplace drum unit If a drum unit which is known to work normally is available for check replace the current drum unit in the printer with the nor mal one If the symptom disappears replace the drum unit with a new one See page P 1 5 11 Fuser unit heat roller or press roller If the defects occur at regular intervals of 72 mm 2 13 16 82 mm 3 1 4 or 93 mm 3 11 16 See page P 2 4 4 the problem may be the damaged heat roller or press roller in the fuser unit Replace fuser unit heat roller or press roller If a fuser unit which is known to work normally is available for check replace the current fuser unit in the printer with the nor mal one If the symptom disappears replace the fuser unit heat roller or press roller with a new one See page P 1 5 15 Defective paper specifications Paper with rugged surface or dump tends to cause dropouts Replace paper with the one that satisfies the paper specifica tions Defective transfer roller installation The transfer roller must be supported by the bushes at the both ends Clean the bush to remove oil and debris Replace the transfer roller if necessary See page P 1 5 13 Defective engine PWB transfer bias output circuit Causes Replace the engine PWB See page P 1 5 25 Check procedures corrective measures Defective drum unit If the defects occur at regular intervals of 94 mm 3 11 16 See page P 2 4 4 the problem may be t
76. er inside toner con tainer Replace the toner container Defective toner replenishment drive system Replace the developing unit See page P 1 5 10 Defective toner motor Replace the developing unit See page P 1 5 10 Defective engine PWB Replace the engine PWB See page P 1 5 25 Drum unit non installing error The drum unit is not installed or not installed properly The drum PWB EEPROM does not com municate normally The drum unit is not installed Install the drum unit See page P 1 5 11 Defective connec tion drum PWB YC1 and con nect L PWB YC3 Check the connection of connectors drum PWB YC1 and connect L PWB YC3 See page P 1 4 10 refer to figure 1 4 5 Defective drum PWB EEPROM Replace the drum unit See page P 1 5 11 Defective engine PWB Replace the engine PWB See page P 1 5 25 1 4 7 2J0 2J1 2J2 Contents Remarks Causes Check procedures corrective measures Communication problem between the main PWB and operation panel PWB Communication is failed between the operation panel PWB and the main PWB Defective main PWB Turn the power switch off on to restart the printer If the error is not resolved replace main PWB See page P 1 5 30 Defective opera tion panel PWB Replace the operation panel PWB Main PWB checksum error Defective main PWB Turn the power switch off on to
77. eveloping and drum units Procedure 1 Enter the maintenance mode gt gt Print Test Page 2 Press the OK key gt gt Print Test Page will be displayed 3 Press the OK key A sheet of test page will be printed Completion Figure 1 3 3 Test page gt gt Write Data Write data USB memory data write Description To write data into a USB memory Procedure Install the USB memory before attempting to write data 1 Enter the maintenance mode gt gt Write Data 2 Press the OK key gt gt Write Data will be displayed 3 Press the OK key Data waiting is displayed and the printer waits for data to be writ ten 4 When the data is sent Processing appears and the data is written to USB memory When data writing ends the display returns to Ready Completion 1 3 7 2J0 2J1 2J2 Maintenance items Description gt gt Maintenance Counter reset for the maintenance kit Description The Install MK message means that maintenance kit should be replaced at 300 000 pages of printing The interval counter must be manually reset using this service item Maintenance kit MK 340 for 35 37 ppm printer EUR USA model Maintenance kit MK 350 for 40 42 ppm printer EUR USA model Maintenance kit MK 360 for 45 47 ppm printer EUR USA model Maintenance kit includes the following units Drum unit Developing unit Fuser unit Transfer roller Separation charger brush unit Paper feed system rollers Purpos
78. fter warm up Print the status page to check that the firm ware version has been updated See page P 1 3 2 kr Op SE By L S Figure 1 6 2 Power switch On Message display Product code Firmware category a a USB data reading 30 System 31 System BROM 7 arr Supplement Normally 00 3 z E159 amp Classification Normally 0 z Update history Build number 1 Checksum Power switch Off Y USB memory slot USB memory Power switch On Figure 1 6 3 2J0 2J1 2J2 2 Downloading the firmware from the memory card To download data written in a memory card CompactFlash to the printer proceed as explained in this section CAUTION Downloading firmware takes several minutes Do not turn power off during downloading If downloading is interrupted by an accidental power failure etc the main PWB may have to be replaced 1 Turn printer power off 2 Remove two screws and then remove the optional interface slot cover SS i 3 Insert the memory card into the printer s SG memory card slot q NN Memory card slot Memory card UV 7 Screw Optional interface a slot cover Screw G lt Figure 1 6 4 4 Turn printer power on Message display 5 Press MENU key on the printer s operation panel and carry out the memory card for Operation p
79. ge P 1 5 25 Defective engine PWB Replace the engine PWB See page P 1 5 25 Engine PWB EEPROM error Detecting engine PWB EEPROM com munication error Improper installa tion engine PWB EEPROM Check the engine PWB EEPROM installa tion Remedy Defective engine PWB Replace the engine PWB See page P 1 5 25 Billing counting error 1 4 2 Defective main PWB Replace main PWB See page P 1 5 30 Contents 2J0 2J1 2J2 Remarks Causes Check procedures corrective measures Paper feeder communication error Communication error between engine PWB and optional paper feeder Improper installa tion paper feeder Follow installation instruction carefully again Defective harness between connect L PWB YC2 and paper feeder inter face connector or improper connec tor insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Defective harness between connect L PWB YC6 and engine PWB YC504 or improper connec tor insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Defective engine PWB Replace the engine PWB See page P 1 5 25 Defective paper feeder Replace the paper feeder Lift motor lock error 40 42 and 45 47 ppm printers EUR USA model only A motor
80. ger output terminal and main charger unit s contact spring Check the installation of the drum main charger unit Refer to figure 1 4 5 below Drum PWB connector YC1 Main charger Contac spring Drum unit Printer Connect L PWB left side Main charger output terminal grounding terminal Drum unit Figure 1 4 5 Poor contact of engine PWB s main charger out put terminal and printer s contact spring Check the installation position of the engine PWB See page P 1 5 25 and P 1 4 9 refer to figure 1 4 3 Defective engine PWB Replace the engine PWB See page P 1 5 25 3 Dropouts Print example Causes 2J0 2J1 2J2 Check procedures corrective measures ABC 123 4 Black dots Print example Defective developing roller develop ing unit If the defects occur at regular intervals of 39 mm 1 9 16 See page P 2 4 4 the problem may be the damaged developing roller in the developing unit Replace developing unit If a developing unit which is known to work normally is avail able for check replace the current developing unit in the printer with the normal one If the symptom disappears replace the developing unit with a new one See page P 1 5 10 Defective drum drum unit If the defects occur at regular intervals of 94 mm 3 11 16 See page P 2 4 4 the problem may be the damaged drum in the drum unit R
81. gine PWB again using the memory card See page P 1 6 3 Defective engine PWB Turn the power switch off on to restart the printer If the error is not resolved replace the EEPROM on the engine PWB or engine PWB See page P 1 5 25 Main PWB video data control error Defective main PWB Turn the power switch off on to restart the printer If the error is not resolved replace main PWB See page P 1 5 30 2J0 2J1 2J2 1 4 3 Image formation problems 1 Completely blank 2 All black printout 3 Dropouts 4 Black dots 5 Black horizontal printout streaks ABC ABC 123 1 P 1 4 9 P 1 4 10 P 1 4 10 P 1 4 11 P 1 4 11 P 1 4 13 6 Black vertical 7 Unsharpness 8 Gray background 9 Dirt on the top 10 Undulated print streaks edge or back of the ing at the left edge paper scanning start posi tion ABC ABC ABC 123 123 123 This vertical line should be straight P 1 4 13 P 1 4 13 P 1 4 14 P 1 4 14 P 1 4 14 1 Completely blank printout Print example Causes Check procedures corrective measures No trans fer charging Continued on next page Poor contact of engine PWB s transfer bias out put terminal and printer s contact spring Check the installation position of the engine PWB Refer to figure 1 4 3 below Printer bottom Contact spring Engine PWB Main charger output terminal T
82. he damaged drum in the drum unit Replace drum unit If the defects occur at random intervals the toner may be leak ing from the developing unit or drum unit Replace developing unit or drum unit See page P 1 5 10 or P 1 5 11 An additive which was applied to the cleaning roller in the drum unit during manufacturing was transferred to the main charger roller surface of main charger unit Immediately after the printer is installed If the defects occur at a regular interval of 39 mm or 1 9 16 Seepage P 2 4 4 the problem may be due to the damaged main charger roller in the main charger unit Perform the steps 1 to 3 below 1 Perform the drum surface refreshing for three times See page P 1 3 9 2 Clean the drum surface See next page 3 Clean the main charger roller surface See next page If the problem persists repeat them more times If the problem still persists replace the main charger unit roller 1 4 11 2J0 2J1 2J2 Cleaning the drum surface 1 2 3 Remove the drum unit See page P 1 5 11 Remove the main charger unit See page P 1 5 12 Hold the drum unit at an angle shown right figure Use care not to drop foreign objects into the drum Rotate the drum by rotating the drum gear in the direction of arrow A approximately 90 degrees CAUTION Do not turn the drum in the opposite direction Lightly wipe the drum surface with a clean ing cloth in the direction
83. ion 2 0 00 cece cece cee ceeee cece ceeeee cece eee eaaeeeeeeseaaeceeeeseaaeaeeeececeeaeceesesecaeeeeseseceeeeeeeeeaeaeees 1 4 2 2 Self di gnostic codes vu nsutert lie adidas henrettede teite 1 4 2 Image formation problems enian eiaa e es sbddes aa ea aaiae dzgenne cota sus eden ET A nepa aa o Eaa aani aai 1 4 9 1 Completely blank printout i c ciccsdececcssceecapeesentecesynneneeateenteudecvecoeeensavhescunges dietna riattare ensi iigiin 1 4 9 2 All bl ck Printout sisri aieeaa iaa aaae eataa dee eaid 1 4 10 SJDropo tS intar eaae a o ariaa a eaa Ee aAa scenes a aaa a iik 1 4 11 4 Bl ck dots hna ei e e ee ne 1 4 11 5 Black horizontalStr akS siisi ienigst ins eegnen aeea teadet pidana teaa eiiaoe sanne dun 1 4 13 6 Black vertical streaks ju intenna a aa a dad ode dada 1 4 13 7 WnSharpneSs ee ese ae e lae e aa sete E T a a une 1 4 13 8 Gray background sirere e aA E Ea EE EnaA RE a AA Anaa A aeaa A AEE Naar a 9 Dirt on the top edge or back of the paper 10 Undulated printing at the left edge scanning start position ccccecesecceeeeeeceeaeeeeeeseaeeeeeeeeeaees 1 4 14 Electric Problems4a rruattusdatinst kineser aire EAA AEE 1 4 15 1 5 Assembly and Disassembly 1 5 1 1 5 2 1 5 3 1 5 4 1 5 5 1 5 6 1 5 7 Precautions for assembly and disassembly 0 eee eeee cents eeeeeeeeeeeeceeeaeeseneeeesaeeeseeaeeesneeeensaeeeseaeeeneeeen 1 5 1 1 Precautions st ctvieene ata a Ae ee ee ee e 1 5 1 P
84. istor 1 thermistor 2 YC506 4 yc506 17 LTPEDNEZ YC506 6 EXITPAP Engine PWB DUPAP YC506 14 sensor l H Duplex sensor Figure 2 1 18Fuser section block diagram 2 1 11 2J0 2J1 2J2 2 1 8 Paper exit section rear unit 1 Paper exit section rear unit The paper exit section transports the paper which passed the fuser unit towards the top tray face up tray option or duplex conveying section 40 42 and 45 47 ppm printers EUR USA model only 40 42 and 45 47 ppm printers EUR USA model wA JER gr 35 37 ppm printer o EUR USA model Vi r EN Te Figure 2 1 19Paper exit section rear unit 1 Face down upper roller 9 Face up roller 2 Exit FD pulley 10 Exit FU pulley 3 Face down tray paper full sensor 11 Face up guide 4 FD cover 12 Duplex sensor Actuator 5 Feed FD pulley 13 Vertical guide 6 Face down lower roller 14 Paper exit guide 7 DU guide 15 Rear cover 8 Feed DU pulley 2 1 12 Face down tray paper Connect L full sensor PWB ey FDPFULN YC503 6 ERE Megen AUTA1 7 kg yoo 11
85. k a lot of water to dilute it in the stomach and obtain medical attention immedi ately If it gets into the eyes rinse immediately with copious amounts of water and obtain medical ANONUT cirera EEEE E AEE EEA EE EEEE E aE EA Advice customers that they must always follow the safety warnings and precautions in the copier s instru tion handbook au oe cece ag aos ode eee eek aes tec oe setae Vicia dada oss ridder Q 2 Precautions for Maintenance R WARNING Always remove the power plug from the wall outlet before starting machine disassembly Z Always follow the procedures for maintenance described in the service manual and other related brochur s ansvaret Q Under no circumstances attempt to bypass or disable safety features including safety mechanisms and protecttive Creus maser ken Q Always use parts having the correct specifications cece eeeeeeeeeeeeeeeeeeeeeeeeeeeeeseeeeeeeeeeeeaeees Q Always use the thermostat or thermal fuse specified in the service manual or other related bro chure when replacing them Using a piece of wire for example could lead to fire or other serious Q fetela l A EEA AEE E A A A eae E ET When the service manual or other serious brochure specifies a distance or gap for installation of a part always use the correct scale and measure carefully cc ceceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeneaeeeeeeeeaeees Q Always check that the copier is correctly connec
86. l while using grease or solvents Allow applied solvents to evaporate completely before refitting the covers or turning the power switch on Always wash hands afterwards Never dispose of toner or toner bottles in fire Toner may cause sparks when exposed directly to fire INA furnac Steere a a a a aa a me Sa eas ei a a a N S Should smoke be seen coming from the copier remove the power plug from the wall outlet imme diately marte en 3 Miscellaneous A WARNING e Never attempt to heat the drum or expose it to any organic solvents such as alcohol other than the specified refiner it may generate toxic gaS oo cece ee eeeee eee eeeeeee eee eeeeeaeeeeeeeeaaaeeeseeeaaeeeseeeinaeeeeeeeaas Q This page is intentionally left blank CONTENTS 1 1 Specifications 1 1 1 1 1 2 1 1 3 Specifications rinnen n e ean er en ee 1 1 1 Paris nam s aars yesh de astadts hee chads AE fr des nates ted atferd E asset 1 1 4 T 2OVeralll a ce ees eee ee sae ce cose Space Neg sguged ge aeae a eae ate ci cos ondiguace Nes cahare hes esken Mev sgustogers 1 1 4 2 peration paniels 22 5222 717 hot kand atter Seiad aad Nii tidas 1 1 5 Ma hine cross section u unuisn emigrere here hd a en peace stat bead thes ade ksh bee Reel obesauielaaced 1 1 6 1 2 Installation 1 2 1 1 2 2 1 2 3 1 2 4 Installation environment gt 4i cizcatifec ies ata Nebel ei ea E e Mie 1 2 1 Barat eine KEE E E E E E E Ml laceestelannsccsdunstendalrens
87. ller Function of the built in torque limiter in the retard roller gives weak resistance force against the rota tion Normally when only a page is drawn out by the rotation of pickup roller the paper is conveyed to the printer by the rotation of feed roller on its own If the pickup roller drew out two lapped pages someway the upper paper is conveyed by the feed roller and the lower paper stays due to the rotation resistant force of the retard roller because the friction force between papers is smaller than the rotation resistance force of the retard roller and then the multiple paper feed can be prevented Figure 2 1 1 Paper cassette paper feed section 1 Pickup roller 5 Retard holder 2 Paper feed roller 6 Bottom plate 3 Feed holder 7 Retard guide 4 Retard roller 8 Cassette base Yc501 3 MMOTONN 3 YC501 4 MMOTROYN 4 YC501 5 5 Lift Engine PWB Connect R sensor PWB ri a yc502 8 FEEDDRN neea YC502 1 LMOTON FN ca cre My f re YC7 2 HETSEN Vu eS 40 42 and 45 47 ppm printers EUR USA model only Figure 2 1 2 Paper cassette paper feed section block diagram 2 1 1 2J0 2J1 2J2 2 MP tray paper feed section The MP tray can contain about 100 pages Feeding is performed by the rotation of the MP tray feed roller from the MP tray Function of the MP tray frictio
88. n 1 5 32 OMENS esu het baade Sed a te eis te ee ee ee ee 1 5 35 1 Detaching and refitting the paper feed drive UNit ee ee eeeeeeeenneeeeeeeeeeneeeeeaaeeeseeeeessaeeeeenaeeeeeneees 1 5 35 2 Detaching and refitting the main drive UNit oe eee eeeeee ener eeeeaeeeeeeeeeeaeeeeeaaeeseeeeeeenaeeeeeeeeeneeees 1 5 37 3 Detaching and refitting the laser scanner Unit eee eee eeeeeeeeeeneeceeeeeeeaeeeeeaaeeeeeeeeeseaeeeenaeeeeeeeeees 1 5 38 1 6 Firmware 1 6 1 Downloading firMware uisherm ar risk sr aisle at sk kanske eres ed breene deeded kake time ek be de eos nd aka ea aes 1 6 1 1 Downloading the firmware from the USB memory rervsvvvrrnvrrrrvvvernvvrvernnnrenrrennrrrrenrerrreerrvnnrerr vennen 1 6 2 2 Downloading the firmware from the memory card ssmrarsrnnnanrrnnrnvnnnnvrvvnnnnrnerrvvnnnrrrrerrnnreerenvenersrnnrenn 1 6 3 2 1 Mechanical Construction 2 1 1 Paper feed Section noii a eaa geitene Malena 2 1 1 1 Paper cassette paper feed section cc jececesceisen nia a a a E a aiiai 2 1 1 2 MP tray paper feed Sectionin seal ae ween ea ed ae east 2 1 2 3 Paper feed conveying Sect sissien heen cules ebete cu evs cbee aaaea to deactvent ranegoneuyeaveabel ene 2 1 3 Drum sectiona noniine ni Gara See ced pede ti ee adnan skadested 2 1 4 A RUMSOC CHOMN 32222520204 c2n2 kane tundsenuese eres ante 2 1 4 Expose Sections aaa ad Ain E nee eee ed ie in Sins 2 1 5 1 Laserscanmersuntes csc sic ens dee aat Seatceuscuccs
89. n PWB and refit all the removed parts Main PWB Controller box Ye Neg Pan N Screw Figure 1 5 41 1 5 31 2J0 2J1 2J2 3 Detaching and refitting the power source unit PWB Procedure 1 a 2 Remove the right cover See page P 1 5 3 3 4 Remove one connector YC11 from the Remove the top cover See page P 1 5 2 Remove the drum unit See page P 1 5 11 connect L PWB Remove the wires from the drum grounding plate and clamp Release two hooks and then remove the PSU fan motor 1 5 32 Figure 1 5 42 2J0 2J1 2J2 7 Remove seven screws A and drum ground ing plate and two grounding terminals 8 Remove one screw B and grounding termi nal 9 Remove the AC inlet Screw A M3 Figure 1 5 43 10 Remove one connector PWB connector 11 Remove the PWB connector between con nect L PWB and power source unit 12 Remove the power source unit Figure 1 5 44 1 5 33 2J0 2J1 2J2 13 Remove one connector 14 Remove six screws and then remove the power source PWB 15 Check or replace the power source PWB and refit all the removed parts 1 5 34 Sal one ex NEON g SSR LA SR gt gt AI oN SA B A Heat sink plate Screws Power source PWB plate Screws Figure 1 5 45 1 5 9 Others 1 Detaching and refitting the paper feed drive unit Procedure 1 2 NOD Remove the paper cassette
90. n pad prevents papers from multiple feeding Figure 2 1 3 MP tray paper feed section MP tray paper feed roller Bottom plate 3 MP tray frame MPF base MP tray cover Engine PWB Connect R MPFDRN PWB MP feed YC9 7 solenoid YC502 4 MIDDRN ae Middle feed clutch YC501 3 MMOTONN 3 Lon lt YC501 5 5 aie oe Figure 2 1 4MP tray paper feed section block diagram 2 1 2 3 Paper feed conveying section 2J0 2J1 2J2 The conveying section consists of the parts shown in the following illustration and conveys papers from the paper cassette or the MP tray to the transfer separation section when papers are fed Paper by feeding or refeeding is conveyed by the middle feed roller to the position where the registration sensor is turned on and then sent to the transfer separation sec tion by the upper registration roller and lower registration roller PL TITT or Z bed b NY m so E Engine PWB Figure 2 1 5Paper feed conveying section 1 Middle feed roller 2 Feed DU pulley 3 Feed frame 4 Registration upper guide 5 Registration sensor actuator 6 Registration lower roller 7 Registration upper roller MMOTONN 3 MMOTRDYN 4 MMOTCLK 5 Connect R REGDRN PWB ration sensor Figure 2 1 6Paper fee
91. nce mode gt gt DRUM CTRL 2 Press the OK key gt gt DRUM CTRL will be displayed 3 Press the OK key 4 Press the V key or A key and select the desire mode from 00 to 02 00 Mode turned OFF default 01 Refreshing operation time short 02 Refreshing operation time long 5 Press the OK key The new value is set Completion Drum surface refreshing Description Rotates the drum approximately 3 minutes with toner lightly on the overall drum using the high voltage output control of the engine PWB The cleaning blade in the drum unit scrapes toner off the drum surface to clean it Purpose To clean the drum surface when image failure occurs due to the drum This mode is effective when dew condensation on the drum occurs Method 1 Enter the maintenance mode gt gt Drum 2 Press the OK key gt gt Drum will be displayed 3 Press the OK key Drum surface refreshing will start and finish after approximately 3 min utes after which the printer reverts to the Ready state Ready will displayed Drum sur face refreshing is finished Completion 1 3 9 2J0 2J1 2J2 3 Printing an event log EVENT LOG Service items Description Printing an event log Printing an event log EVENT LOG EVENT LOG Description Prints a history list of occurrences of paper jam self diagnostics toner replacements etc Purpose To allow machine malfunction analysis based on the frequen
92. ner sen sor Replace the drum unit See page P 1 5 11 Defective connection between drum PWB YC1 and connect L PWB YC3 Check the connection of connectors between drum PWB YC1 and connect L PWB YC3 See page P 1 4 10 refer to figure 1 4 5 Defective harness between connect L PWB YC6 and engine PWB YC504 or improper connector inser tion Reinsert the connector Also check for continuity within the con nector harness If none remedy or replace the harness Defective engine PWB Replace the engine PWB See page P 1 5 25 2 Defective paper jam detecting Paper jam frequently occurs False paper jam message display Defective registration sen sor or duplex jam sensor Replace the engine PWB See page P 1 5 25 Defective paper exit sensor duplex sensor or face down tray paper full sensor Replace the paper exit sensor duplex sensor or face down tray paper full sensor Actuators of registration sensor duplex jam sensor duplex sensor or face down tray paper full sensor does not operate smoothly Repair or replace A piece of paper torn from a sheet is caught around actuator of registration sen sor paper exit sensor duplex sensor duplex jam sensor or face down tray paper full sensor Check visually and remove it if any Defective engine PWB Replace the engine PWB See page P 1 5 25 3 Defective paper gauge sensing False paper gaug
93. nit Insert a flat blade screwdriver to push the fuser lock gray colored on the rear unit and the fuser unit is separated from the rear unit rails Do it both ends of the rear unit Check or replace the fuser unit and refit all the removed parts Place the fuser unit on the rear unit rails and push the fuser lock so that the fuser lock catches the fuser unit Do it for the both ends of the fuser unit 2J0 2J1 2J2 Fuser unit Flat blade rewdriver Fuser lock screwdrive gray colored Flat blade IE Fuser lock screwdriver gray colored Figure 1 5 18 1 5 15 2J0 2J1 2J2 2 Detaching and refitting the fuser heater lamp Procedure 1 Remove the fuser unit See page P 1 5 15 2 Open the exit upper guide Screw Screw 3 Remove four screws Figure 1 5 19 1 5 16 2J0 2J1 2J2 4 Detach the fuser upper frame Fuser upper frame KAR Z LLA IN Z Fuserrod Z J Spring ae 5 Remove the one screw from the fuser heater lamp Fuser heater lamp Figure 1 5 21 1 5 17 2J0 2J1 2J2 6 Remove the one screw and one terminal CD from the fuser heater lamp z Nig Fuser heater lamp 7 Remove the fuser heater l
94. nsharp printing Replace paper with the one that satisfies the paper specifications EcoPrint mode setting The EcoPrint mode can provides faint unsharp printing because it acts to conserve toner for draft printing purpose For normal printing turn the EcoPrint mode off by using the operation panel For details refer to the printer s operation guide Defective transfer roller If the transfer roller is contaminated with toner clean the trans fer roller using a vacuum cleaner or by continuously printing a low density page until the symptom has faded away Poor contact of engine PWB s trans fer bias output terminal and printer s contact spring Check the installation position of the engine PWB See page P 1 5 25 and P 1 4 9 refer to figure 1 4 3 1 4 13 2J0 2J1 2J2 8 Gray background Print example Causes Check procedures corrective measures ABC 123 Print density setting The print density may be set too high Try adjusting the print density For details refer to the printer s operation guide Defective drum surface potential If a drum unit which is known to work normally is available for check replace the current drum unit in the printer with the nor mal one If the symptom disappears replace the drum unit with a new one See page P 1 5 11 Defective main charger unit Replace the main charger unit See page P 1 5 12 Defective developing roller
95. ocsueideenesent anes 1 2 2 CV MU MPACKING EE E T ETEA E T 1 2 2 Installing the expanded memory Option 0 0 eee eeneeeeeeeeeeeeeeeeeaeeseeaeeeeaeeeeaaeeeseaaeesaeeeeenaeeseeeeeeeneeeee 1 2 3 Installing the memory card Option sanseenernvrnnnvvrnnnnnvrrrrnvnnnnnr vern nnenrrnvererrvennrnaeertnnnnesrnennrnrnersnversrsrnerenn 1 2 4 1 3 Maintenance Mode 1 3 1 1 4 Troubleshooting 1 4 1 1 4 2 1 4 3 1 4 4 Maintenance mode snd lice cieeiteca coteedecdiceute tbadiigetes taeda shite ladere sien gp dada saben Sel dekte dhedeges 1 3 1 1 Executing a maintenanc item ccs cccsccee cesses teceh vider a E a E E a N se rensede 1 3 1 2 Contents of maintenance mode ItEMS ee eeeee cent eeeee eee eeeeeeeeeeeeeeeeeeaeeseeeaeeseeeeetaeeeeeaeeeeneeeeeea 1 3 2 3 Printing an event log EVENT LOG ee ceeeeee centr eens cesses eeeaaeeeeneeeeseeeeeeaeeseeeeeesseeeeenaeeseeeeess 1 3 10 Paper misfeed detection c cccccceccccececeeeneeeeeeeeeeaaeeeecesaaaeeeeeeseaaeaeeeeseaaeeeeessaaaeaeeeesaaaeaeeseaaeeeeeeeneneaeees 1 4 1 1 Paper misfeed indication ur unsssasp eis sce ce cee anes Mosk aga are che N Ss cand cdege a a aaa 1 4 1 2 Paper misfeed detection ronannnnnnrrnnnnonvnrrrnnnnnonnannnnonn eaaaeeceeseaaaeceeeeesaeaeaeeseseeaeeeceeseeeeeeeeneaeaeees 1 4 1 Self diagnostie function isien niea earan a aaae Eaa E a dic oubadneuapenbeyiesassdeesnsnepesnessneedhducdentelaenes 1 4 2 1 Self diagnostic funct
96. og counters includ ing paper jams self diagnostics errors and replacement of the toner con tainer 1 3 16 g Jam Indicates the log counter of paper jams depending on location Refer to Paper Jam Log All instances including those are not occurred are displayed h Self diagnostic error Indicates the log counter of self diagnostics errors depending on cause See page P 1 4 3 Example C6000 4 Self diagnostics error 6000 has happened four times i Maintenance item replacing Indicates the log counter depending on the maintenance item for maintenance T Toner container 00 Black M Maintenance kit 00 Fixed Example TOO 1 The black toner container has been replaced once This is virtually logged as the occurrence of the Toner Empty or Install MK condition 2J0 2J1 2J2 1 4 1 Paper misfeed detection 1 Paper misfeed indication When a paper misfeed occurs the printer immediately stops printing and displays the paper misfeed message on the operation panel To remove paper misfed in the printer pull out the paper cassette pull out the rear unit remove the devel oping unit or open the duplex cover Paper Jam MP tray Paper misfeed message Paper misfeed location Figure 1 4 1 2 Paper misfeed detection 40 42 and 45 47 ppm printer EUR USA model Face down tray paper full sensor 7 gt Registration s
97. or 2 installed incor rectly Check and reinstall if necessary See page P 1 5 21 Thermal cutout triggered Check for continuity If none replace the thermal cutout See page P 1 5 21 Fuser heater lamp installed incor rectly Check and reinstall if necessary See page P 1 5 16 Broken fuser heater lamp wire Check for continuity If none replace the fuser heater lamp See page P 1 5 16 Abnormally high fuser thermistor 1 temperature The temperature of the fuser thermistor 1 detects 240 C 464 F or more continu ously for 3 s Shorted fuser ther mistor 1 Measure the resistance If it is 0 Q replace the fuser thermistor 1 See page P 1 5 21 Defective engine PWB Replace the engine PWB See page P 1 5 25 Broken fuser thermistor 1 wire Input from fuser thermistor 1 is less than 1 A D value for more than 1 s 1 4 6 Poor contact in the fuser thermistor 1 connector termi nals Reinsert the connector See page P 1 5 21 Broken fuser ther mistor 1 wire Measure the resistance If it is Q replace the fuser thermistor 1 See page P 1 5 21 Fuser thermistor 1 installed incor rectly Check and reinstall if necessary See page P 1 5 21 Contents 2J0 2J1 2J2 Remarks Causes Check procedures corrective measures Abnormally high fuser thermistor 3 temperature The temperature of the fuser thermistor 3 detects 250 C
98. panel PWB Broken power cord Replace the power cord The power cord is not plugged in properly Check the contact between the printer s AC inlet and the AC power outlet No electricity at the AC power outlet Measure the AC input voltage Defective power source unit Replace the power source unit See page P 1 5 32 Defective harness between operation panel PWB YC1 and main PWB YC7 or improper connector inser tion Reinsert the connector Also check for continuity within the con nector harness If none remedy or replace the harness Defective operation panel PWB Replace the operation panel PWB Defective main PWB Replace the main PWB See page P 1 5 30 7 Close rear unit dis play is not cancelled to closing the rear unit Defective fuser unit s drawer connector If a fuser unit which is known to work normally is available for check replace the current fuser unit in the printer with the normal one If the symptom disappears replace the fuser unit with a new one Defective harness between engine PWB YC506 and fuser drawer connector or improper connector inser tion Reinsert the connector Also check for continuity within the con nector harness If none remedy or replace the harness Defective engine PWB Replace the engine PWB See page P 1 5 25 8 Close top cover dis play is not cancelled to closing the top cover
99. pm printer A6 22 ppm A5 22 ppm A4 40 ppm Letter 42 ppm Legal 33 ppm 40 42 ppm printer A4 24 5 ppm Letter 26 ppm 40 42 ppm printer A4 A5 A6 JIS B5 letter legal folio oficio II statement ISO B5 envelope C5 executive 16 kai custom 105 x 148 to 216 x 356 mm 5 1 2 x 8 1 4 to 8 1 2 x 14 2J0 2J1 2J2 45 47 ppm printer A6 23 ppm A5 23 ppm A4 45 ppm Letter 47 ppm Legal 38 ppm 45 47 ppm printer A4 32 5 ppm Letter 34 ppm 45 47 ppm printer A4 A5 A6 JIS B5 letter legal folio oficio II statement ISO B5 envelope C5 executive 16 kai custom 105 x 148 to 216 x 356 mm 5 1 2 x 8 1 4 to 8 1 2 x 14 A4 JIS B5 A5 folio legal letter oficio Il statement executive A6 JIS B6 ISO B5 envelope C5 envelope 10 envelope 9 envelope 6 envelope monarch envelope DL hagaki ofuku hagaki 16K yokei 2 yokei 4 custom 70 x 148 to 216 x 356 mm 2 3 4 x 8 13 16 to 8 1 2 x 14 Paper cassette Plain preprinted bond recycled rough letterhead color colour prepunched high quality and custom 1 to 8 MP tray Plain transparency preprinted labels bond recycled rough vellum letterhead color colour prepunched envelope cardstock thick paper high quality and custom 1 to 8 Paper cassette 500 sheets 80 g m MP tray 100 sheets 80 g m Top tray 35 37 ppm printer 250 sheets 80 m Face up tray optional 35 37 ppm printer Not
100. pm printers EUR USA model The temperature does not rise by 1 C 1 8 F after the fuser heater lamp has been turned on continuously for 10 s during warm up or at standby Poor contact in the fuser thermistor 1 connector termi nals Reinsert the connector See page P 1 5 21 Fuser thermistor 1 installed incor rectly Check and reinstall if necessary See page P 1 5 21 Thermal cutout triggered Check for continuity If none replace the thermal cutout See page P 1 5 21 Fuser heater lamp installed incor rectly Check and reinstall if necessary See page P 1 5 21 Broken fuser heater lamp wire Check for continuity If none replace the fuser heater lamp See page P 1 5 16 Abnormally high fuser thermistor 2 temperature The temperature of the fuser thermistor 2 detects 240 C 464 F or more continu ously for 3 s Shorted fuser ther mistor 2 Measure the resistance If it is 0 Q replace the fuser thermistor 2 See page P 1 5 21 Defective engine PWB Replace the engine PWB See page P 1 5 25 Broken fuser thermistor 2 wire Input from fuser thermistor 2 is less than 1 A D value for more than 1 s Poor contact in the fuser thermistor 2 connector termi nals Reinsert the connector See page P 1 5 21 Broken fuser ther mistor 2 wire Measure the resistance If it is Q replace the fuser thermistor 2 See page P 1 5 21 Fuser thermist
101. r Registration Middle feed Paper feed Lift motor 2 motor switch feed solenoid clutch solenoid clutch clutch clutch Connect R PWB Operation APC APC Polygon anel PWB PWB 1 PWB 2 ae meor Exit fan Switchback motor motor Main PWB Main motor Drum motor l I Registration Duplex jam Engine PWB Paper gauge Paper gauge SENSor 1 sensor sensor 1 1 sensor 2 De ee eo eee ee ee 1 EE ft dn i be Feed fan Lift sensor Fuser unit drawer connector motor Envelope thermistor 2 Eraser Waste toner Photo acne L lamp PWB sensor PWB transistor Fuser Envelope Paper exit Duplex Fuser Face switch L sensor sensor thermistor 1 up down Fuser solenoid Paper feeder Drum PWB thermistor 3 Power source unit Connect L PWB Left fan Face down cassette PSU fan Developer PWB motor tray paper Size switch motor Toner Toner motor sensor full sensor 1 45 47 ppm prin
102. rd read writer s t ia Memory card Figure 1 6 6 Hix e Memory card slot LW Figure 1 6 7 Power switch On Message display o Product code i Firmware category 2 supervisor mode 10 Engine CF card reading i 30 System Q 2 31 System BROM _1 _ __ Supplement Normally 00 3 290 1000 000 024 ein it ENES Classification Normally 0 gt Update history Build number Checksum E Power switch Off h card slot Power switch On Figure 1 6 8 2J0 2J1 2J2 2 1 1 Paper feed section Paper feed section consists of the paper feed unit that feeds paper from the paper cassette and the MP tray paper feed unit that feeds paper from the MP tray and the paper feed conveying section that conveys the fed paper to the transfer separation section 1 Paper cassette paper feed section Paper cassette is the universal type that is applicable to various paper sizes by adjusting the side guides and paper stop per and approximate 500 pages can be put in Mechanism in the paper cassette consists of the bottom plate that lifts the paper in order to let it touch the pickup roller and the retard roller that prevents papers from multiple feeding Paper that is drawn out by the rotation of pickup roller of the paper cassette paper feed section is then sent in between the feed roller and the retard ro
103. restart the printer If the error is not resolved replace main PWB See page P 1 5 30 Main or expanded memory error Checksum failed with main memory RAM on the main PWB or expanded memory DIMM Defective system main memory RAM on the main PWB Turn the power switch off on to restart the printer If the error is not resolved replace main PWB See page P 1 5 30 Defective expanded memory DIMM Replace the expanded memory DIMM See page P 1 2 3 General failure Miscellaneous failure with the main PWB Defective main PWB Turn the power switch off on to restart the printer If the error is not resolved replace main PWB See page P 1 5 30 Main PWB engine PWB communica tion error Communication between main PWB and engine PWB is failed Defective harness between engine PWB YC12 and main PWB YC12 or improper con nector insertion Reinsert the connector Also check for conti nuity within the connector harness If none remedy or replace the harness Defective main PWB Turn the power switch off on to restart the printer If the error is not resolved replace main PWB See page P 1 5 30 Defective engine PWB Replace the engine PWB See page P 1 5 25 Engine PWB ROM checksum error A checksum error occurred with ROM on the engine PWB Some error may have occurred when downloading the firmware of the engine PWB Download the firmware of the en
104. rizontal synchronizing timing of laser beam Eraser lamp PWB niinic Eliminates the residual electrostatic charge on the drum Waste toner sensor PWB wrxxrurnnnnnvvvnnnnn Detects the waste toner box being full 2 2 3 2J0 2J1 2J2 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 x1 2 Power source Unit seeren Generates 24 V DC and 5 V DC power source Controls the fuser heater lamp Power switch cee sescsie eerie eine Turns ON OFF the AC power source Interlock switch eee eeeeeeeeeeeeeeeteeeeeaes Shuts off 24 V DC power line when the top cover is opened Cassette size switch ccecce Detects the paper size dial setting of the paper setting dial Fuser unit switch Detects open close rear unit fuser unit Envelope switch R oo eee eeeeeeeeeteeeneeeeees Detects the position of the envelope switch right Envelope switch L rrnnnrnnnnnnonnrnnnnnnonnrnnnn Detects the position of the envelope switch left Envelope feeder detection switch o a Detects optional envelope feeder Registration Sensor ccceceeceeeeeteeeees Detects the timing of primary feeding Paper gauge Sensor 1 c eceeeeeeteeeeees Detects the paper remaining amount level Paper gauge Sensor 2 Detects the paper remaining amount level Duplex
105. rocess The residual charge is canceled by exposing the drum to the light emitted from the eraser lamp PWB This lowers the electrical conductivity of the drum sur face making the residual charge on the drum surface escape to the ground ee a D 4 Mi l Figure 2 1 15Cleaning section 1 Cleaning blade 2 Cleaning roller 3 Drum screw 4 Drum frame 5 Eraser lamp PWB Eraser lamp PWB Engine PWB Coa EN YC504 g LERASER Drum Connect L PWE PWB 1 Drum Drum unit i roun Figure 2 1 16Cleaning section block diagram 2 1 9 2J0 2J1 2J2 2 1 7 Fuser section 1 Fuser unit The fuser section consists of the following parts and fixes the toner that is transferred to the paper at the transfer separa tion section The paper sent from the transfer separation section is interleaved between the heat roller and the press roller The heat roller is heated by the fuser heater lamp installed inside and the toner is fused by heat and pressure and fixed onto the paper because the press roller is pressed by the fuser press spring The fuser thermistor detects the temperature of the surface on the heat roller heated by the fuser heater lamp and this temperature is controlled by the engine PWB If the fuse section shows extremely high temperature the power line will be shut off and the fuser heater lamp is forced to turn off Wh
106. s not arrive at the registration sensor 4A Bulk paper feeder Paper does not arrive at the registration sensor 31 Envelope feeder Paper does not pass the registration sensor 48 Paper remains at the registration sensor when power is turned on 48 Paper does not arrive at the paper exit sensor 48 Paper does not pass the paper exit sensor 47 Paper remains at the paper exit sensor when power is turned on 47 Paper does not arrive at the paper feeder 1 s PF paper feed sensor 32 Paper feeder 1 Paper does not arrive at the paper feeder 1 s PF paper feed sensor 33 Paper feeder 2 Paper does not arrive at the paper feeder 1 s PF paper feed sensor 33 Paper feeder 3 Paper does not pass the paper feeder 1 s PF paper sensor 32 Paper remains at the paper feeder 1 s PF paper feed sensor when power is turned on 32 40 Paper does not arrive at the paper feeder 2 s PF paper feed sensor 33 Paper feeder 2 40 Paper does not arrive at the paper feeder 2 s PF paper feed sensor 34 Paper feeder 3 41 Paper does not pass the paper feeder 2 s PF paper sensor 33 42 Paper remains at the paper feeder 2 s PF paper feed sensor when power is turned on 33 50 Paper does not arrive at the paper feeder 3 s paper feed sensor 34 Paper feeder 3 51 Paper does not pass the paper feeder 3 s paper sensor 34 Paper feeder 3 52 Paper remains at the paper feeder 3 s paper feed sen
107. s on high voltage components when removing them always hold the plug itself srsccriiiiiii eni iniinda eri aeaiiai iei Q Do not route the power cable where it may be stood on or trapped If necessary protect it with a cable cover or other appropriate item ccceccecceeeeeeeeeeeeeeeeneaaeceeeeeeeeeeeteeeecceccesaeeeeeeeeeeeeeetees Q Treat the ends of the wire carefully when installing a new charger wire to avoid electric leaks Q Remove toner completely from electronic components cceeeeeeeeeeeeeeeceeceeeeeeeeeeeeeeeteestenasaaees AN Run wire harnesses carefully so that wires will not be trapped or damaged rsrrrvnnnnnvrrrnnnnnnnvvrnnnnnn Oo After maintenance always check that all the parts screws connectors and wires that were removed have been refitted correctly Special attention should be paid to any forgotten connector trapped wire and missing SCIeWS eccccceceeceeeeeeeeeeeeeeaeeeeceeeeeeeeeeeeeeceaaaeaaeceeeeeeeeeeeeeeeeeseeneieeeees Check that all the caution labels that should be present on the machine according to the instruction handbook are clean and not peeling Replace with new ones if Necessary rrnrrrnnnrrrnnnrrnrrrrnnnrrnnnnr Q Handle greases and solvents with care by following the instructions below rrrrrrarrvrrrnrnrrrrrrnnnnn Q Use only a small amount of solvent at a time being careful not to spill Wipe spills off completely Ventilate the room wel
108. sor when power is turned on 34 A1 Paper does not arrive at the duplex sensor 47 Rear unit A2 Paper does not pass the duplex sensor 47 Rear unit A3 Paper does not arrive at the duplex jam sensor 49 Duplex conveying A4 Paper does not pass the duplex jam sensor 49 Duplex conveying A5 Paper remains at the duplex jam sensor when power is turned on 49 30 30 31 32 Service items 2J0 2J1 2J2 Description Description E0 Paper misfeed occurs due to forced stop when an error occurs during print ing such as opening of a cover 00 E1 The length of paper is shorter than designated for the paper cassette 47 E2 A5 lengthwise paper has been fed despite the paper cassette is set to A4 width wise see reference 1 below 00 E3 Paper cassette 1 was opened in the middle of duplex printing see reference 2 below 49 FO Paper does not arrive at the face down tray paper full sensor 47 F1 to FE Paper misfeed by another cause 00 Note Values hexadecimal within indicate paper misfeed locations Reference 1 Widthwise A4 size and lengthwise A5 are identical in length however the fuser temperature differs Detecting the fuser temperature depending on this temper ature difference allows detection of paper misfeed due to a wrong paper size Reference 2 The DU cover of the duplex paper conveying section is designed to operate as being held against the main unit
109. tach the joint 14 Remove the six screws and then remove the DU base ER Joint TL p Vy Cord cover an I J SY ae g EE Connector DU base 2_ I SEE Ax Y A CH i F AI al av Cl P ED WIN ESA G STG Figure 1 5 34 1 5 26 2J0 2J1 2J2 15 Release four snaps FK T i Ma 1 J u 16 Remove one tab E T 7 1 SS 17 Remove five connectors 4 SpE bp fea FR BR DD Z P Fn Connectors Connectors Figure 1 5 35 1 5 27 2J0 2J1 2J2 18 Remove four screws sm fis t a Nm C 5 gt ea i via FET TT i F R UA Vi Screw Screw 5 Figure 1 5 36 19 Detach the engine PWB assembly 20 Remove four connectors 21 Remove the engine PWB assembly yy T ss nv 2 Nm gt lt i IN JA T AULA Connectors td sip Engine PWB assembly Figure 1 5 37 1 5 28 22 Remove one connector 23 Remove two screws A and then remove the HV plate 24 Remove two screws B and then remove the engine R grounding plate engine L ground ing plate and shield plate 25 Check or replace the engine PWB and refit all the removed parts
110. te 2 Push the bottom plate down until it locks 35 37 ppm printer EUR USA model only 3 Release the two latches and then remove the retard guide 4 Remove the retard holder roller from the retard guide 5 Check or replace the retard roller and refit all the removed parts Paper cassette SA NIP s Retard guide Latch Figure 1 5 5 Retard holder Retard roller assembly Retard guide Figure 1 5 6 2J0 2J1 2J2 3 Detaching and refitting the registration upper and lower roller Procedure 1 Remove the developing unit See page P 1 5 10 z Spring 2 Remove the spring GYA 3 Pull the registration upper roller SZ SG N AG RD N AN ANAL PA Et DENNA Registration O upper roller SG EES A Z Registration upper roller 4 Remove the registration upper roller from Franck I the bush 5 Remove the gear and bush from the regis tration upper roller I Registration SDI upper roller I od Figure 1 5 8 2J0 2J1 2J2 6 Remove the registration lower roller 7 Remove the stopper gear and three bushes from the registration lower roller 8 Check or replace the registration upper and lower roller and refit all the removed parts Registration lower roller Figure 1 5 9 2J0 2J1 2J2 4 Detaching and refitting the MP tray paper feed roller Procedure 1 Open the MP tray 2 Grasp and pull
111. ted to an outlet with a ground connection e Check that the power cable covering is free of damage Check that the power plug is dust free If it is dirty clean it to remove the risk of fire or electric Shock cceceeeeeeeeeeeeeecceeeeeeeeeeeteeeensneeaeees Q Never attempt to disassemble the optical unit in machines using lasers Leaking laser light may damage eyes sen eae a a T E E EA Q Handle the charger sections with care They are charged to high potentials and may cause electric shock if handled improperly 2 2 cccccceceeeeeeeeeeeeeeeeeeeaecaeeeeeeeeeeeseceaaaaaaaeeeeeeeeeeeeeseeeensecesisaeseeees AN e CAUTION e Wear safe clothing If wearing loose clothing or accessories such as ties make sure they are safely secured so they will not be caught in rotating sections 1 0 eee eeeteeeeeeeeetteeeeetetteeeeeeeeaees e Use utmost caution when working on a powered machine Keep away from chains and belts AN e Handle the fixing section with care to avoid burns as it can be extremely hot ervarvvrvrnnnnrnvvrnnnnnnr A Check that the fixing unit thermistor heat and press rollers are clean Dirt on them can cause abnormally high temperatures ranere aeni EA E EEEE EE AAAA EEA EERE REE Q e e e e e Do not remove the ozone filter if any from the copier except for routine replacement Q Do not pull on the AC power cord or connector wire
112. ter EUR USA model only 2 40 42 and 45 47 ppm printers EUR USA model only Figure 2 3 3Engine PWB block diagram 2 3 3 2J0 2J1 2J2 o O O 00 Vy moo 000 In lo O O ie N 8 5 N O E m lo 1y74 YC506 2 EPn SPINA 16 YC1 aA A tro YC12 15 YC504 oO 0 00 gt oo 000 YC503 YC502 YC9 YC11 10 1 YC5 12 1 5 1 se EE Figure 2 3 4Engine PWB silk screen diagram Connector Signal Voltage 2J0 2J1 2J2 Description YC5 Connected to the con nect L PWB YC7 OPSDO 24V3 24V3 GND GND GND GND GND 24V 1 5V1 5V1 5V1 5V2 0 5 V DC pulse 24 V DC 24 V DC 24 V DC 5V DC 5 V DC 5V DC 5V DC Paper feeder serial communication data output signal 24 V DC power source via interlock switch 24 V DC power source via interlock switch Ground Ground Ground Ground Ground 24 V DC power source 5 V DC power source 5 V DC power source 5 V DC power source 5 V DC power source Connected to the main motor 24V4 GND MMOTONN MMOTRDYN MMOTCLK O 24 V DC 0 5 V DC 0 5 V DC 0 5 V DC pulse 24 V DC power source Ground Main motor On Off Main motor ready signal Main motor clock signal YC502 Connected to the con nect R PWB YC2 LMOTON DUDRN DLPDRN MIDDRN 24V2 24V2 REGDRN FEEDDRN EXITFAN 24 0 V DC 0 24 V DC 0 24 V DC 0 24 V DC 24 VDC 24 VDC 0 24 V DC 0 24 V DC 0
113. tion rollers are dirty with paper pow der Clean with isopropyl alcohol Defective installation position of paper feed drive unit paper feed clutch MP tray paper feed clutch and middle feed clutch or MP tray paper feed solenoid Check the installation position of paper feed drive unit paper feed clutch MP tray paper feed clutch and middle feed clutch or MP tray paper feed solenoid Defective installation position of paper feed motor Check the installation position of paper feed motor 3 Skewed paper feed Check if the paper is curled Change the paper 4 Multiple sheets of paper are fed at one time Check if the paper is excessively curled Change the paper Deformed guides along the paper conveying path Check visually and replace any deformed guides 5 Paper jams Check if the contact between the upper and lower registration rollers is correct Check visually and remedy if necessary Replace the pressure spring if it is deformed Check if the press roller is extremely dirty or deformed Clean or replace the press roller See page P 1 5 20 Check if the contact between the heat roller and its separation claws is correct Repair if any springs are off the separation claws 6 Toner drops on the paper conveying path Check if the developing unit or drum unit is extremely dirty Clean the developing unit or drum unit See page P 1 5 10 or P
114. toner has been fed to get the printer ready A new developing unit needs approximately 200 g for triggering the sensor inside Purpose To execute when the developing unit has been replaced Method 1 Enter the maintenance mode gt gt Developer 2 Press the OK key gt gt Developer will be displayed 3 Press the OK key Ready will be displayed 4 Turn off and on the printer Self test Please wait Adding toner will displayed The printer continually engages in this mode for a period of approximately 10 minutes after which the printer reverts to the Ready state Ready will displayed Develop ing unit initialization is finished Completion Maintenance items 2J0 2J1 2J2 Description gt gt DRUM CTRL Automatic drum surface refreshing Description The drum surface refreshing operation is normally performed when the power is turned on to the printer or during warm up when the printer is recovering from the Sleep mode but even then only at those times that the temperature humidity sensor detects the drum surface to be in a state of dew condensation By using this mode it is possible to force the drum surface refreshing operation to be performed automatically at a predetermined period of time regardless of the status detected by the temperature humidity sensor Purpose To prevent bleeding of the output image when the printer s operating environment is one of high humidity Method 1 Enter the maintena
115. tting the laser scanner unit Procedure 1 Remove the top cover See page P 1 5 2 2 Remove the right cover See page P 1 5 3 3 Remove the following connectors from the main PWB Two connectors 35 37 and 40 42 ppm print ers EUR USA model Three connectors 45 47 ppm printer EUR USA model YC9 45 47 ppm printer EUR USA model only Connectors Figure 1 5 49 1 5 38 Remove four screws and then remove the 2J0 2J1 2J2 laser scanner unit Check or replace the laser scanner unit and refit all the removed parts Laser scanner unit 35 37 and 40 42 ppm printers EUR USA model 45 47 ppm printer EUR USA model Figure 1 5 50 1 5 39 2J0 2J1 2J2 This page is intentionally left blank 1 5 40 2J0 2J1 2J2 1 6 1 Downloading firmware The system firmware can be update by downloading new firmware Downloading can be made either by directly sending the new firmware using a USB memory or memory card that contains the new firmware Firmware file name example meer dom di DL ENGN 2J0 s2J0 1000000024 x Software ID i L Extention Product code Build number 2J0 35 37 ppm printer EUR USA model 2J1 40 42 ppm printer EUR USA model 2J2 45 47 ppm printer EUR USA model Pause underscore Update history Sra Classification Normally 0 Supplement Normally 00 Re Firmware category 10 Engine

FS-2020D/3920DN/4020DN Service Manual

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