Home

Service Manual

1. 44nd aunssaud om 0018 MOSN3S ZOdS YINNNYO 209 YOSNAS NOLON INALLWd 38Oud SUNLYYSNAL S130d LSOH 8SN nmn E Fd Te SINGOW dElN 31ndoW zods annaon zoo 31naow 3SN3SATHV3 3naow asini veda viv el SW 9v cw Qquvog 140d 1N3I15 8SN mnow SV y IH e Mim Du MANY HA SWWOO spar g greg E g BE s E B 3ngvo gsn 3ngvo sn 140d 13N43H13 Ww Ete mi TM EIM 4L MH H ME 318Y0 asn ED 5 H anavo esn svo asn TM UNSOTONS LONGO d SM DAN SS3NNYH aT NI 3Tav0 es N3MOd 2M Tie asn NO GuvO8 za Ff B f H d3MOd e eo Es Ww 6r SOW OL OIM AlddN H3MOd ean anavo asn WW 5r 02M 5 um ao me 8 Bossi 8 EL Eas m q NIN3MOdOd ee TT om T NI m m m m m m m zb quvog EH 1Nano E de amp a S a Sa
2. Jano 3unss3uid oum g0018 MOSN3S ZOdS 3804 uni viadiat S1MOd 1S0H 85 ni 7 7 E 7 i E 7 7 7 E lot Au TT AT 140a Nano asn Guvog UA anaon SV Hm i 1t n E SWNOO gn spere 140d L3NY3H13 5 i iid HA Dr agvo asn anayo asn 318V0 asn S 91M SUM EIM IYNSOTONI LINGOYd P y d SS3NUVH ZNO CHYOE uaModov anavo asn M3LNId OL an 2 WM NI uvod LM vM T yaMod INON SSINYYH i agvo ssn L ov SWNOO iN N3MOd 6 SOW OL ET OM AlddNS H3MOd 13N2H13 6M LW ples we UH Au TU AUTTTATTUTT UTTUTTUT ex pm i m F m m m m an quvog i a A i A a be a a A E MOLO3NNOO wa asn OLISOH 61SOH 81SOH JZISOH 91S0H S1SOH fl1SOH lSOH Z1SOH ISOH T AM3LIVS aw a ule UU gsn asn asn asn asn asn gsn asn asn asn HONNO c i SS3NNYH al by er pA eer ver ver ST Di Di zr ir M aa AN3LLYG 6V ss SS Ta a a AYALLVE wng d i SSSNNYH HA tatba ac AN311V8 ans ABUS iswws 1 OW wang gyno i E E E amaa H
3. Material no Description Qty Component 407672 BP test volume repair fixture 113670 1 NIBP 103507 Masimo Rainbow SET tester Masimo part number 2368 1 asimo SP02 DOC 10 Cable SpO2 extension Nellcor 1 Nellcor SPO2 06138 000 Cal key assembly M690 692 1 SureTemp Therometry odule 200 2000IN Pressure meter NETECH 1 NIBP SRC MAX Nellcor portable oximetry tester MP506 1 ellcor SPO2 4500 925 USB 2 0 5 pin Mini B cable gold 6 feet 1 NIBP SWF Updates 6000 30 Single tube blood pressure hose 5 feet 1 NIBP N A PC running Windows XP SP3 or Windows 7 1 ALL Service manual Material no 103521 N A N A 6020216 Functional verification and calibration 115 Description Welch Allyn Service Tool CD Silver Edition CO2 Calibration Kit T46530RF 2BD Blood Pressure Y tube Fitting Y 1 8 X 1 8 X 1 8 Oty Component NIBP SWF Updates C02 Full functional verification check and calibration The list of tools below is what is required to perform a full device functionality check amp calibration The tools are used in conjunction with the Welch Allyn service tool Gold Edition to perform a device calibration Material no 01802 110 407672 103507 DOC 10 06138 000 200 2000IN SRC MAX 5082 183 4500 925 407691 660 0138 00 407022 N A 6000 30 N A N A Description Tester calibration 9600 Plus BP test volume repair fixture 113670 Masimo Rainbow SET tester
4. 3 Remove the seven screws that secure the main board to the LCD frame 106 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series 4 Remove the main board Reassembly notes e Ensure that the LCD flex cable is not under the main board A CAUTION The solder joint of the LCD connector J48 is fragile When inserting or removing the flex cable do not stress the solder joint e Before replacing the MCE board remove the LCD frame as described in Remove the LCD Once the LCD frame has been removed install approximately 3 inches of tape M11580 to cover the bottom of the two standoffs as indicated Do not cover any portion of the large openings e Route the Ethernet cable outside the PEM stud and not underneath the main board e Connect the Ethernet cable to the main board o Verify whether your model contains PCBA 407574 revision B C or D Revisions B and C have no logo on the top surface of the Ethernet port Revision D has a logo on the top surface of the Ethernet port See the figure below o For PCBA 407574 revisions B and C confirm that the Ethernet cable has a shim on one connector Insert the connector with the shim into the Ethernet port o For PCBA 407574 revision D you can use either an Ethernet cable with a shim or an Ethernet cable without a shim Insert the connector into the Ethernet port Revisions B and C Revision D Service man
5. Item Oty USB cable mini B side left to USB A 1 ea Cable tie 6 inch 1 ea Cable tie holder with adhesive 2 ea TDS CVSM Braun USB left side cable 1 ea Serv Kit USB cable mini B RT to USB A material no 104917 Item Oty USB cable mini B right to USB A ea Cable tie 6 inch ea Cable tie holder with adhesive ea TDS CVSM Braun USB RT angle cable ea USB cable mini B to USB A 410mm material no 104026 Item Oty USB cable mini B to USB A 410mm 1 ea Braun dock cradle ring material no 104027 Item Oty Braun dock cradle ring 1 ea Braun dock base material no 104028 Item Oty Braun dock base 1 ea 160 Field replaceable units Welch Allyn Connex Vital Signs Monitor 6000 Series Braun PR04000 mounting hardware material no 104029 Item Oty Acorn nut 8 32 5 ea Screw with lock washer 8 32x11mm 5 ea Screw 8 32 x 250in PHP 2 ea Serv Kit PLFM Braun PR04000 MN material no 104037 Item Oty Braun PRO 4000 ThermoScan thermometer 1 ea Rechargeable battery pack 1 ea Braun PRO 4000 dock material no 36000 Item Oty Braun FSS dock assembly main ea USB cable mini B to USB A straight ea Cable tie holder with adhesive ea Cable tie 6 inch ea Braun FSS dock cradle ea Braun FSS dock assembly base ea Rechargeable battery pack for PRO 4000 ea DFU Braun PRO 4000 upgrade VSM6000 1 7 ea Instruction sheet desk and ACM Braun PRO ea Licenses Material no Item Notes 103371 Bar code read
6. e To use the Silver edition to test the NIBP module follow the instructions in this service manual e For instructions on using the Gold edition see the service tool help files 112 Functional verification and calibration Silver edition service tool tests performed Welch Allyn Connex Vital Signs Monitor 6000 Series The service tool performs the following functions on the host device and installed options Test Reads firmware Firmware upgrade Leak test Accuracy test NIBP Overpressure test Gold edition service tool tests performed Description NIBP Displays the v4 firmware version Loads the latest firmware into the module Verifies leaks using 100 cc volume Checks the accuracy of transducers across the pressure range Verifies the JS maximum cuff pressure for adults and neonates Temp Sp02 SpHb RRa C02 Host EarlySense V V4 V4 V4 V4 V VF V SF FSF SF v Y SF The service tool tests the host device and installed options as listed in the following table Test POST Firmware version Firmware upgrade Leak AD noise Calibration Accuracy NIBP Dump Description Performs the power on self test POST Checks the firmware version Loads the latest firmware into the module Verifies leaks using 100 cc volume Checks noise on the pressure channel Calibrates pressure transducers Checks the accuracy of transducers across the
7. 16 X Antenna board 1 ea 24 Antenna mounting foam block 1 ea 39 Antenna cable 1 ea 140 Field replaceable units Serv Kit VSM6000 Power supply material no 103359 17 18 23 Item AC power harness Power supply cover Power supply board Serv Kit VSM6000 Labels model 6300 material no 103590 2b 3b 40 78 Item USB label 1 USB host No nurse call label USB client cover VSM 6000 patent label Serv Kit VSM6000 Labels 6400 6500 material no 103592 2a 3a 40 78 76 Item USB label 4 USB host Nurse call label USB client cover VSM 6000 patent label Radio label Serv Kit VSM6000 Labels 6700 6800 material no 105362 2a 3a 40 76 78 Item USB label 4 USB host Nurse call label USB client cover Radio label VSM 6000 patent label Welch Allyn Connex Vital Signs Monitor 6000 Series Qty 1 ea 1 ea 1 ea Service manual Miscellaneous Material no 3575 3567 3502 3571 Item VSM 6000 rear housing gasket VSM 6000 AC power harness PLFM fan assembly VSM 6000 antenna mounting block Field replaceable units 141 142 Field replaceable units Welch Allyn Connex Vital Signs Monitor 6000 Series Bottom housing Service manual Serv Kit VSM6000 Bottom housing material no 103379 Field replaceable units 143 Note The bottom housing must be replaced b
8. 6 Touch OK to save the data to the USB drive or touch Cancel to exit without saving A save confirmation message appears Note If the USB drive is incompatible an information message Unable to save configuration to USB message appears Touch OK to continue Note The configuration file is saved as CONFIG PMP The custom data file is saved as CUSTOMDATA XML Load a device configuration or custom data You can load a configuration from a USB flash drive to the device Note Not all flash drives are supported Note If your configuration includes radio parameters make sure the radio is enabled The radio must be enabled before you can import radio parameters Note If a device setting is not available in the configuration file the setting returns to the factory default This might be the case when the configuration file was saved from a device with a different firmware version Note Configuration files cannot be cloned between devices with different host software except where the version change is minor 1 Connect a flash drive to the USB port Service manual Service menu 25 2 Goto the Service screens as described in Access the Service screens 3 Touch the General tab 4 Select Configure from USB A confirmation dialog appears 5 Select Device configuration and or Custom data XML A confirmation dialog appears to confirm overwriting the existing configuration 6 Select OK to proceed or Cancel to quit The configur
9. Low SpHb signal quality Check sensor Low perfusion Check sensor Possible cause The sensor is defective An internal error occurred The sensor was not detected The sensor is faulty The sensor expired applies only to SpO2 SpHb sensors No sensor is connected The patient cable is faulty The SpO2 module is faulty The SpO2 sensor is not attached to the patient s finger Poor sensor placement on the patient The patient cable or sensor is defective The SpO2 module is faulty Troubleshooting 49 Suggested action Replace the SpO2 sensor with a known good sensor Update the host software to the current version Check the error logs for SpO2 errors See the service tool help files for details on specific errors and suggested actions Check with Welch Allyn for software updates Check the sensor connection Replace the sensor Replace the sensor Replace the sensor Connect the sensor Replace the cable Verify module functionality by replacing the sensor with the applicable SpO2 tester If the message persists after you have installed the SpO2 tester replace the module Touch the alarm icon or the SpO2 frame to dismiss the alarm Set the SpO2 Alarm limits to off Reattach the SpO2 sensor to the patient s finger Remove the sensor from the patient and reapply Replace the patient cable or sensor Verify module functionality by replacing the sensor with the ap
10. USB con nector door Speaker Patient movement stand or wall Provides access to host USB connections for optional accessories Fan inta Provides tones A piezo beeper inside the monitor provides backup The EarlySense module monitors patient movement respiration RR and pulse rate Note Monitors configured with RRa SpHb or C02 cannot be configured with EarlySense 22 Controls indicators and connectors Welch Allyn Connex Vital Signs Monitor 6000 Series 23 Service menu Access the Service screens Note You cannot access the Service screens if sensors or physiological alarms BOND are active or if vital sign measurements are displayed From the Home tab touch the Settings tab Touch the Advanced tab Enter 6345 as the access code and touch OK Touch the Service tab The General screen appears Perform service tasks by making selections or touching other tabs Note Service tasks and how to do them are detailed in this section When you are done touch Exit The Home tab appears General tab Restore factory default settings Note This process deletes the custom data file All custom data will be lost T 2 Go to the Service screens as described in Access the Service screens Touch the General tab Restore factory default settings e To restore radio settings to factory default values touch Radio settings e To restore all current settings to factory default
11. While in safe mode the red LED bar and the piezo buzzer cycle on and off 30 Power up sequence Welch Allyn Connex Vital Signs Monitor 6000 Series Troubleshooting 31 Power This section provides the following tables to help troubleshoot the device Symptoms and solutions These tables list symptoms you might observe list possible causes and suggest actions that may eliminate the problem e Technical alarm messages These tables list messages generated by the device software when a problem is detected The tables explain possible causes and suggest actions that can resolve the problem These tables can help you diagnose and fix a problem They do not replace basic troubleshooting skills You must still trace the source of the problem to the board or module level to decide the best course of action Welch Allyn does not support component level repair to the board or module For available replacement parts see Field Replaceable Units A WARNING Do not perform troubleshooting on a device that is emitting smoke or exhibits other signs of excessive overheating Disconnect the device from AC power and call Welch Allyn Technical Support immediately A CAUTION Replace parts components or accessories only with parts supplied or approved by Welch Allyn The use of any other parts can lead to inferior device performance and will void the product warranty Symptoms and solutions Symptom Possible cause The device
12. lead to illness injury or death CAUTION The caution statements in this manual identify conditions or practices that could result in damage to the equipment or other property or loss of data This definition applies to both yellow and black and white symbols WARNING Hot surface Do not touch Follow the operating instructions directions for use DFU mandatory action A copy of the DFU is available on this website A printed copy of the DFU can be ordered from Welch Allyn for delivery within 7 days Power on Display power saving on the display monitor is plugged into Alternating Current power on the monitor green indicator Alternating Current power present battery fully charged on the monitor amber indicator Alternating Current power present battery is charging Bg 8 U Equipotential terminal Battery absent or faulty Battery charge level Battery cover 2 Symbols NY Alternating Current AC Connectivity symbols dci Pali USB Wireless signal strength Best 4 bars Good 3 bars Fair 2 bars Weak 1 bar No signal no bars No connection blank Connected to central station Miscellaneous symbols C02 sampling input Manufacturer Reorder number Do not reuse Nonionizing electromagnetic radiation Restrictions for use of wireless device in Europe European Community s Class 2 radio eguipment Defibrillation proof Type BF applied parts
13. Perform a SureTemp temperature probe and system test 1 Set the 9600 Plus to the desired set point and wait for the display to stop flashing 2 Insert the temperature probe without a probe cover into the thermistor device port on the tester When ri appears on the display touch it to switch to Direct mode Wait for up to two minutes for the temperature reading to stabilize Record the results in the temperature service record Return the temperature probe to the probe well on the device ND oR w Repeat the procedure as necessary until all thermometers are tested at each temperature To record the results of your test go to Service record Braun ThermoScan PRO 4000 thermometer test This explains how to perform a functional verification on the Braun ThermoScan PRO 4000 thermometer using the 9600 Plus Calibration Tester Note Use this procedure in place of the verification and calibration test for the Braun PRO 4000 dock in the Welch Allyn Service Tool version 1 0 2 0 and earlier A CAUTION Before the test place thermometers and tester in the same room for approximately 30 minutes so that they adjust to the ambient temperature For more information see the Welch Allyn 9600 Plus Calibration Tester Directions for use Service manual Functional verification and calibration 123 Perform a Braun ThermoScan PRO 4000 functional verification test Test each thermometer at the low medium and high set points on the tes
14. e Connect the USB cable to the NIBP module e f originally installed install the blanking panel by sliding it into the housing 82 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series Remove the bottom housing Bottom housing for the standard chassis No Item No Item 10 Screw plastite 4 20 X 0 500 Torx panhead 27 Bottom housing 14 Screw M4 X 10 pan head with NYLOC 28 Battery connector board 25 Bottom housing metal chassis 30 Battery door Service manual Disassembly and repair 83 Extended bottom housing for the extended chassis 10 25 26 28 Item No Item Screw plastite 4 20 X 0 500 Torx panhead 30 Battery door Bottom housing metal chassis 73 Extended bottom housing Speaker 74 M4 standoff Battery connector board Before you begin remove the following as described in this manual Battery Rear housing EarlySense module CO2 module SpO2 module or blanking panel NIBP module Remove the insert circled in the figure below 84 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series 2 3 If your model has a printer do the following a Remove the drain tube located between the printer and the bottom plate b Disconnect the printer ground wire from the ground lug on the bottom plate 4 Cut the tie wrap that secures the main harness to the bottom bracket Thi
15. fi E E ur MM BE 13534 TRE m EMS OINO i3MOd XTHNOLIn8NSMOd F zms r cA O 944 D Q8VO8 3NION3 31nd O2 NnIG3W e na NOLLng 28 Iv t YDYS uRMOd w j uwas N 9v a SS3NUVH 2 3T YAVAS M3MOd i IM ava af YIMOd y USING F H am E HON 4j INON W hm UU r Wa n WE mo MM HD n n E uL SS3NNVH ames aue SS3MMH E SSaNuVH Nvd P uve t aod quvog 1SOH asn J a EN e SS3NUVH bar a il N3INIMd JON OL n waMOd vM T Soo 9v I SM IND CSS3NgY NYS FE E MRO X aoi ajgeg SQN NON YNO m SWNOO OL AJ NV4 a FEE v N yya 1H9r1G031 WSINVHOSW W E3INIMd M amea eje GLY This diagram applies to devices with the 6 hole USB cable separator Welch Allyn Connex Vital Signs Monitor 6000 Series 198 Appendices This diagram applies to devices with the 11 hole USB cable separator
16. Crimping pliers with mandrel crimp for 4 mm and 6mm flexible POAG PZ N 14 5009 conductors 131 Options upgrades and licenses Welch Allyn supports option software and license upgrades for all models Option upgrades for devices still under warranty that reguire any installation inside the device must be performed by a Welch Allyn service center unless you participate in the Partners in Care Biomed Partnership Program Option upgrades external to the device such as the Braun docking station can be installed without voiding the warranty If you want to install the options we recommend you attend either the classroom or online technical training course for the device The training is required to be eligible to receive the Welch Allyn Service Tool Gold edition The Gold edition is required to verify that the device is functioning correctly after it has been serviced Although all of the option upgrades are calibrated and tested before leaving the factory Welch Allyn recommends performing a complete functional test whenever the device is serviced Software upgrades when available can be purchased or provided at no charge if your device is covered by a Welch Allyn Service Agreement The upgrades can be installed by either a Welch Allyn service center or by using the service tool Silver or Gold edition If you choose to install software upgrades on your own you will receive the software through the internet When ordering software pr
17. Lift the outside edge of the board until the side connectors clear the rear housing For monitors with a radio rotate the board without pulling on the antenna cable slightly counter clockwise pivoting on the upper left hand corner Turn the board over and set it down outside the top of the case If replacing the communications board remove the radio board 21 as described in Remove the radio board and antenna If the radio board was removed reinstall it before reinstalling the communications board To install the communications board do the following 1 Position the board over the standoffs with the inside edge of the board under the wire channel on the power supply cover until the outer edge drops into the rear housing Align the mini USB external connector with the opening in the side of the rear housing Slide the mini USB connector into the opening until the board rests on the standoffs When replacing the communications board Install the radio board on the new communications board before installing the communications board on the rear housing 68 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series Remove the radio board and antenna A CAUTION Do not remove the radio antenna from the rear housing unless replacing the radio and antenna or the rear housing Before you begin remove the following as described in this manual Battery Rear housing Communications board If the m
18. Note Not all flash drives are supported 1 Connect a flash drive to the USB port 2 Goto the Service screens as described in Access the Service screens 3 Touch the Logs tab 4 Touch Save to USB A confirmation dialog appears Service manual Service menu 27 5 Touch OK Copies of both log files are saved to the drive Device tab View device and module information 1 Go to the Service screens as described in Access the Service screens 2 Touch the Device tab Device and module information appears for you to view 28 Service menu Welch Allyn Connex Vital Signs Monitor 6000 Series Licensing tab View device licenses Note After activating a new license make sure to restart the device to complete the activation process 1 Go to the Service screens as described in Access the Service screens 2 Touch the Licensing tab A list of available licenses appears Checks indicate installed licenses 29 Power up seguence The system performs a power on self test POST each time the device is powered on During power up the system performs a comprehensive self test of the software If software testing is successful the system then tests internal hardware If all tests are successful the system completes power up and the Home screen appears To perform the POST 1 Disconnect any patient cables connected to the system 2 Insert a fully charged battery into the system 3 Upon each power up
19. Using the hand bulb pressurize the NIBP system to 150 mmHg z 5 mmHg and allow 10 seconds for the pressure to stabilize Record the reading on the pressure meter and the service tool and compare the results Using the hand bulb pressurize the NIBP system to 250 mmHg z 5 mmHg and allow 10 seconds for the pressure to stabilize Compare the reading on the pressure meter to the service tool reading and record the results Click Open valve to open the NIBP valves Verify that the pressure on the meter and service tool change to zero Click Done to complete the check To record the results of your test go to Service record 120 Functional verification and calibration Welch Allyn Connex Vital Signs Monitor 6000 Series Sp02 SpHb and RRa tests Use this procedure to test the device s SpO2 SpHb RRa functions if included Perform a Masimo SpO2 and SpHb test 1 OG Ole M E Power on the device Touch the Settings tab Touch the Device tab Touch Intervals Monitoring Touch the Home tab Connect the Masimo rainbow SET tester to the device Give the device up to 30 seconds to stabilize and then verify a displayed pulse rate of 61 bpm 1 bpm and a displayed SpO2 of 81 390 If the SpHb option is active verify that the parameter is displayed with a reading of 14 g dL 1 g dL Perform a Masimo RRa test Soll Spr OT x cogno Power on the device Touch the Settings tab Touch the Device ta
20. confirm the following a The light bar flashes amber b The Welch Allyn startup screen appears C A beep sounds followed by one chime Note If no chimes sound replace the speaker as specified in Remove the speaker d The product line logo appears at the bottom of the screen e If a printer is installed the paper advances slightly f The Home screen appears A WARNING Equipment failure risk The system includes a fan that circulates air through the device If the fan does not run when you power up the device remove it from use and inform qualified service personnel immediately Do not use the system until the problem is corrected If the internal self check is successful the system shows its normal functions with all values blank and the system is ready for operation If the self check fails an error message appears in the system status area at the top of the screen If a fault that could adversely affect the product is detected the system enters a safe mode and stops monitoring patients The system remains in safe mode until it is turned off by pressing the Power button or until it shuts down automatically after a period of inactivity If a system error is detected the system becomes inactive until you press ZO or until the system shuts down automatically The system displays a system fault message that contains a wrench icon and a system fault code to aid service personnel and engineers in diagnosing the problem
21. service tool help files for details on specific errors and suggested actions Check with Welch Allyn for software updates Check the USB cable Replace the batteries Retry the temperature measurement If the problem persists replace the probe Adjust the user settings and retry Operate the monitor within the specified temperature range Retry patient temperature measurement Verify module functionality by replacing the temperature probe with the CAL KEY assembly If the message persists after you have installed the CAL KEY assembly replace the module Return the temperature probe to the probe well and retry measurement Touch OK to dismiss the message Start a new temperature reading 52 Troubleshooting Weight scale messages Message Welch Allyn Connex Vital Signs Monitor 6000 Series Possible cause Suggested action The weight scale is not operating properly Check the scale Weight scale not functional Call for service Use the service tool to check connectivity with adapter Replace cables Replace adapter Service manual Troubleshooting 53 Printer messages Message Possible cause Suggested action Alarm Low battery unable to print plug The monitor s battery voltage is too low to Connect the monitor to AC power into outlet support printing to recharge the battery Printer door is open close to The printer door is open Close the printer door continue Out of pap
22. D bide ae ke ede 28 Power dp SEQUENCE ces o eI Gu Eos io hana 29 TroublesHOootbu DE YD ARR NF 31 Syrriptorns and Sol tioris edet tct eee oet feeds 31 Teclinical alarr messages ier erm tp eh eem E pe ut Hee DR E rta da 43 Disassembly and repair aei ei ud itn DN xt armes 59 Required tools and equipment sssssssssssssseeee ee 60 Power down the Monitor na citet idee a Ree tel eig 60 Remove the battery ssssssssssssseeeemeee emere nennen nennen nennen 62 Remove the rear housing sssssssssssssem eee em eren 63 Disassemble the rear housing sssssssss Hee 66 Disassemble the main chassis ssssssssssssssseeee eee 74 Functional verification and calibration cesses 111 Functional verification tests ernennen eee ecce ete nd 111 Basic functional verification checks ssssssssse ene 114 iv Contents Welch Allyn Connex Vital Signs Monitor 6000 Series Electrical safety Vesti mig iio ciii pua GG odo NG Du YGU UC SL UL CU LLEDU 129 Ground studconnectol ssa ctm te FY e e LED 129 Options upgrades and licenses eeeeeeeeeeeeeeeeeeeeeeeennee 131 Available options upgrades and licenses ssssssssse 132 InSt llOptlOns e REF n e cte t dovete Ae Ud 133 Masimo parameter upgrades sssssssssssssssssssseee ee en ener nennen 134 GonftigureOptilons o tme pmi eet eee 135 Field replaceable units cccccceeeee
23. Masimo Corporation Possession or purchase of a Masimo eguipped device does not convey any express or implied license to use the device with unauthorized sensors or cables which would alone or in combination with this device fall within the scope of one or more of the patents relating to this device Nellcor is a registered trademark of Nellcor Puritan Bennett Inc Braun and ThermoScan are registered trademarks of Braun GmbH EarlySense is a registered trademark of Early Sense Ltd Welch Allyn has provided Clinical Dynamics of CT LLC the calibration tables CALTables for use in its AccuPulse and AccuSim NIBP Simulators For more information visit http www clinicaldynamics com contact htm Software in this product is Copyright 2014 Welch Allyn or its vendors All rights are reserved The software is protected by United States of America copyright laws and international treaty provisions applicable worldwide Under such laws the licensee is entitled to use the copy of the software incorporated with this instrument as intended in the operation of the product in which it is embedded The software may not be copied decompiled reverse engineered disassembled or otherwise reduced to human perceivable form This is not a sale of the software or any copy of the software all right title and ownership of the software remain with Welch Allyn or its vendors For patent information please visit www welchallyn com patents For information
24. P tM ES a MOLO3NNOO yis 8Sn O0LISOH 6190H 81S0H LISOH 91SOH S1S0H PISOH 1SOH Z1SOH 190H TE AH3L1IVg SES t 3E l or asn asn gsn gen gen gsn asn asn asn gsn HO ND T i SSaNuvH 6v at ly er Scr eer ver ver sr vr Di ar Ww 3 ABIIVS os 3 oe i g z z a AN3LLV8 SS3NNYH E s AU AMALLVE LYS 22 AvaLive INYWS OW at FE ver 9M usavo ono 7 sir e E 13Nu3HI3 i FS H ur oL Ht Tee H 13S3Mu Bios E EMS ein 44OINO Y3MOd XH nouna amod F WS i 8 Odd 1 O Q8VO8 3NION3 310dWO9 WIGAN a 314 NOLLD8 M3yV3dS i 24 lv Eu uayvads mE 2 T m sores IN 8v a SS3NHYH E MSyV3dS YMOd 1M wa i Sav P Wi i E j AAT STI Nyd n city wd H gri L THU ae NR Ss3NuvH 91494 oleg SS3NHVH FYNU il ond il ined Quvog ISOH 8SN 1iuonasi BININd H vM SSINYYH 9M N31NIMd E SOW OL n 3MOd ov vM n SWNOO n SM ZSS3NUVH NVI BE EM osr Quvo8 blll alged SONI a 31NGOW a31 m ki SWNOO OL N Nv TENERE V dvd LHOM 037 W WSINVHO3W N31NIMd M duo aeu SW
25. Plug the speaker cable into the shortest cable of the main harness the cable closest to the wire tie Tuck the cable behind the ground wire stud Ensure that the speaker cable is positioned in the channel e Route the printer ground wire through the channel on the printer housing e Secure the main harness to the bracket on the bottom housing using a tie wrap Position the tie wrap just below the tie wrap on the main harness Use the tie wrap tool with the torque at 5 INT to secure the tie wrap e f your model has an extended chassis orient the insert so that when installed it is flush with the panel that contains the power button Service manual Disassembly and repair 87 When replacing the bottom housing Note The bottom housing and extended bottom housing must be replaced by a Welch Allyn service center to ensure proper labeling Remove the speaker Before you begin remove the following as described in this manual 3 Battery Rear housing EarlySense module CO2 module SpO2 module or blanking panel NIBP module Bottom housing Disassemble the bottom housing to more easily access the speaker Remove the speaker 26 from the bottom housing Remove any remaining gasket material and clean the surface with 70 percent isopropyl alcohol When replacing the speaker 1 2 3 Remove the paper to expose the adhesive on the gasket Align t
26. Power down the monitor You can power down the device as follows 1 by briefly pressing the power button on the housing and then following the onscreen prompts or 2 by using onscreen controls alone These methods help prevent the inadvertent clearing of patient information and configuration settings you have changed and saved so that they are available at the next startup T Ki A CAUTION Avoid using a long press of to power down the device when it is functioning normally You will lose patient data and configuration settings Service manual Key term Patient context Disassembly and repair 61 Condition in which a patient ID and patient type have been selected on a device Option 1 After the device is powered up a brief press of the power button opens an onscreen dialog with the following options e Power down Device behavior varies based on the active profile whether or not patient trend data is stored and whether or not patient context is established See the Notes in Option 2 step 3 e Sleep The Sleep button clears the display and puts the device into Display power saving mode e Cancel The Cancel button dismisses the dialog Touch Power down and complete the power down procedure as described in Option 2 steps 3 and 4 Option 2 To use onscreen controls alone to power down the device follow these steps 1 Touch the Settings tab 2 Touch the Device tab Touch Power down A Power down options dia
27. Purchase a license and install the license using the service tool Use a sensor that supports the SpHb parameter Replace the sensor or cable Replace the sensor or cable Purchase the parameter and install using the service tool Change the profile to Intervals Monitoring or Continuous Monitoring Service manual RRa CO2 Symptom The RRa frame on the display is blank The RRa frame is not available Possible cause The RRa sensor is not connected The sensor or cable is defective The UI license is not installed The Masimo module does not have the RRa parameter enabled The selected profile does not support RRa Troubleshooting 39 Suggested action Connect an RRa sensor Replace the sensor or cable Purchase a license and install it using the service tool Purchase the parameter and install it using the service tool Change the profile to Continuous Monitoring Symptom The CO2 frame on the display is blank The pump does not activate when the sampling line is attached the etCO2 and RR frames are unavailable Possible cause A USB cable is defective The CO2 module is not connected The C02 module is not functional If no CO2 error is logged the main board might be defective The sampling line is not securely attached The input connector is dirty The selected profile does not support CO2 Suggested action Replace the internal USB cable Check the internal
28. Suggested action Restore factory defaults If the error persists replace the main board Replace the main board Change advanced setting to disable Automatically send on manual save control Configure the monitor to the network Patient data management messages Message Possible cause Alarm Maximum number of patient records saved Oldest record been exceeded overwritten The maximum number of patient records has Suggested action Go to the Review tab and delete old records to prevent the alarm 58 Troubleshooting Welch Allyn Connex Vital Signs Monitor 6000 Series Message Possible cause Suggested action from appearing when new records are saved Information No data saved No patient data is available Take or enter vital signs before saving Patient ID required to save data The configuration requires a patient ID to save Disable Require patient data ID to save readings on the Patient tab available from the Data management tab in Advanced settings Clinician ID required to save data The configuration requires a clinician ID to save Disable Require clinician data ID to save readings on the Clinician tab available from the Data management tab in Advanced settings Patient ID required to send data The configuration requires a patient ID to send Add a patient ID data Patient list is full Delete some The maximum number of patients was exceeded Delete a patient from the list
29. a nozzle clean the threads on the inside surface of the CO2 input connector the gray area in the figure below Do not clean the inner ring and interior of the inner ring Identifying the monitor and subsystems This explanation of the monitor labeling is provided to assist you in identifying these particular parts by serial number The part numbers appearing on the labels are internal part numbers and will not be found in the list of field replaceable units FRUs included in this manual Future revisions of a part may not always be backward compatible with a legacy part To determine the correct replacement part for your unit always provide the serial number and model when ordering 168 Appendices Welch Allyn Connex Vital Signs Monitor 6000 Series Monitor serial number and model label The model number and serial number can be found on the label on the bottom of the monitor ennt m UU U UUUUUUU U Serial number and format code Serial number MMMMXXXXWWYY MMMM Manufacturing plant XXXX Sequential number WW Week of manufacture YY Year of manufacture Service manual Appendices 169 Model number format and code Model configurations Note For more configuration options including approved accessories see the accessories list in the Directions for use on the user documentation CD or www welchallyn com Note If options have been added to the device the actual configuration will n
30. about any Welch Allyn product call Welch Allyn Technical Support www welchallyn com about company locations htm 105853 CD 105901 printed copy DIR 80019117 Ver A Material Number 721495 DIR 80019117 Ver A evel ec ne Regulatory Affairs Representative Welch Allyn Inc nie E sii de 4341 State Street Road DU Eo EE i Skaneateles Falls NY 13153 0220 USA pida Navan County Meath www welchallyn com Republic of Ireland T e OO Oridion BRAUN EarlySense WelchAllyn Advancing Frontline Care Contents SV MIDIS 2g asi o RR RR IUE 1 MAA S 5 Wamings and Cautions uen ce tio et She ah ada s 5 General safety considerations sssssssssssseeeeeee eene 7 Electrostatic discharge ESD seacor e E AAE 7 OVVIE W a E eerie 9 Purpose arid SGOpe nerimas sarna a rU t bee t bete a mt 9 Technical Support Serviees eee De eed e e de E Nds 10 Recommended service intervals sssssssssssseeeee mee 14 The Welch Allyn Service Tool ssssssssssseeee eee eene 15 Batt ry performances cisci ine e a ede pie eden estt er te td 16 Controls indicators and connectors seeseeeeeeeeeeneenennnnnne 19 SEM nc A HL E 23 ACCESS tlie Service SCIFeOFIS o eese e E Ee ee E ets 23 General tab eee iUc s ee aie la Ea EA UNO US 23 SelEtestS tab ettet race ente mud etes yd NC YND o Tut C ane cione di eum 26 LOGS AD usas erbe oo eie e oin 26 BI S 27 LICENSING osi Gin end E RH bud e b EACH Hee
31. an air leak connections NIBP not functional Call for service Internal errors or messaging errors occurred Suggested action Check the cuff tubing and connections for leaks If no leaks are found retake the measurement If the message reappears replace the NIBP module Check the error logs for NIBP errors See the service tool help files for details on specific errors and suggested actions Check with Welch Allyn for software updates 48 Troubleshooting Message Unable to determine NIBP check connections limit patient movement Unable to determine NIBP check connections and tubing for kinks Incorrect NIBP cuff size check patient type Inflation too quick check NIBP cuff and tubing connections Unable inflation o determine NIBP check settings Information User cancelled NIBP reading Tube type does not match device configuration NIBP measurement is available Excessive patient movement Welch Allyn Connex Vital Signs Monitor 6000 Series Possible cause The ambient temperature is out of range Pressure exceeded the maximum limit for this patient mode NIBP tubing on the outside of the device is kinked The NIBP module needs to be calibrated Tubing inside the NIBP module is kinked A neonate cuff is in use with the monitor in adult or pediatric mode NIBP inflation was too quick Target pressure was too low Too many attempts Blood pressure reading c
32. discharge is a sudden current flowing from a charged object to another object or to ground Electrostatic charges can accumulate on common items such as foam drinking cups cellophane tape synthetic clothing untreated foam packaging material and untreated plastic bags and work folders to name only a few Electronic components and assemblies if not properly protected against ESD can be permanently damaged or destroyed when near or in contact with electrostatically charged objects When you handle components or assemblies that are not in protective bags and you are not sure whether they are static sensitive assume that they are static sensitive and handle them accordingly e Perform all service procedures in a static protected environment Always use techniques and equipment designed to protect personnel and equipment from electrostatic discharge e Remove static sensitive components and assemblies from their static shielding bags only at static safe workstations a properly grounded table and grounded floor mat and only when you are wearing a grounded wrist strap with a resistor of at least 1 megohm in series or other grounding device e Use only grounded tools when inserting adjusting or removing static sensitive components and assemblies e Remove or insert static sensitive components and assemblies only with monitor power turned off e Insert and seal static sensitive components and assemblies into their original static shi
33. does not power up A new battery was installed The AC power is disconnected The power cord is defective The battery is discharged The power button is defective Suggested action Connect AC power to wake up the battery Connect AC power Replace the power cord Charge the battery Replace the right side panel and power button 32 Troubleshooting Hardware Symptom The battery doesn t charge or run time is low Welch Allyn Connex Vital Signs Monitor 6000 Series Possible cause An internal connection is faulty The power supply is defective The battery is defective The main board is defective The battery is defective The battery connector board is defective The battery has reached the end of its useful life Suggested action Check the power flex cable connection at J6 on the main board Check the AC power harness connections from the IEC connector to the power supply Check the power harness from the power supply J2 to J30 on the main board Check the battery power harness from J2 on the battery connector board to J29 on the main board Check the output voltage on the power supply The voltage should be 15 V 2 0 45V DC If it is not replace the power supply Charge the battery for 5 hours If the battery icon on the display still shows an empty battery symbol replace the battery Replace the main board Charge the battery for 5 hours If the battery icon on the displ
34. harness into the power supply cover so that the connector is oriented toward the fan as shown in the following figure Remove the power supply Before you begin remove the following as described in this manual e Battery e Rear housing 1 Remove the four Torx screws 10 securing the power supply cover 2 Remove the power supply cover 18 Disconnect the following from the power supply e The green ground cable e The AC power harness 17 72 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series At 4 Remove the power supply Reassembly notes When replacing the rear case or AC power harness route the wiring as follows e Connect green to ground brown to line L and blue to neutral N Note Note No Item 17 1 Blue 17 2 Green 173 Brown The power supply harness to IEC connector is rated for a single connection Replace the power supply harness if it has been disconnected from the IEC connector In older devices color coding of the line and neutral wires was reversed The color of the wiring has no impact on the functionality of the device and does not require reversing the connection to the IEC connector Reversing the connection to the IEC harness would also require replacement of the power harness The risk of not replacing the harne
35. help files for details on specific errors and suggested actions 38 Troubleshooting Sp02 SpHb Welch Allyn Connex Vital Signs Monitor 6000 Series Symptom Possible cause Suggested action Connect device to a computer with the Service Tool installed and an active internet connection Search for any available software updates If no error is logged the main board might be Replace the main board if defective necessary The selected profile does not support patient Change the profile to Continuous movement monitoring Monitoring Symptom Possible cause Suggested action The SpO2 frame on the display is blank The USB cable is defective The Sp02 module is not connected The SpO2 module is not functional If no SpO2 error is logged the main board might be defective Replace the USB cable Check the internal USB connection Check the error logs for SpO2 errors See the service tool help files for details on specific errors and suggested actions Check with Welch Allyn for software updates Replace the main board if necessary Symptom The SpHb frame on the display is blank The SpHb frame is unavailable Possible cause The UI license is not installed The wrong sensor is connected The sensor or cable expired The sensor or cable is defective The Masimo SpO2 module does not have the SpHb parameter enabled The selected profile does not support SpHb Suggested action
36. into the top housing assembly and hold it in place while performing the next step 3 Install the printer in the top housing by sliding the tabs into the slots 4 Snap the printer door shut to hold the printer in place while securing it into the housing with two screws When replacing the printer door Remove the printer feed roller 68 from the existing door and secure it to the replacement door with the two screws 72 When replacing the printer or adding a printer e Verify whether the printer housing has a notch as shown below If the printer has a notch you can use the printer in a standard chassis or an extended chassis If the printer does not have a notch you can use the printer only in a standard chassis Service manual Disassembly and repair 97 If adding a printer remove the printer door blank Remove any remaining gasket material and clean the surface with 70 percent isopropyl alcohol Separate the door from the printer assembly Attach the printer ground harness to the printer ground lug Remove the light bar Before you begin remove the following as described in this manual Battery Rear housing EarlySense module CO2 module SpO2 module or blanking panel NIBP module Bottom housing Top housing Remove the three screws 10 that secure the horizontal strut located on the right side when facing the device from the back to the front housing 98 Disassembly and repair Welch A
37. must have the service tool Gold edition to re enter the serial number of the monitor and the main board Note No Item 42 Front housing 46 Main board 47 Screw M3 x 5 pan head 48 LCD bezel 49 LCD with touchscreen 50 Foam pad top 51 62 63 64 65 66 Item Foam pad bottom LCD frame Grommet ear G411 1 Shoulder screw ear G 411 1 metric Clamp cable 3 16 X 3 8 wide X 3 4 long Washer M3 Before you begin remove the following as described in this manual Battery Rear housing EarlySense module CO2 module SpO2 module or blanking panel NIBP module Bottom housing Top housing Service manual Disassembly and repair 105 Note It is not necessary to remove the temperature module or light bar to remove the main board or LCD 1 Disconnect the following on the main board a The power button flex cable from the J6 ZIF locking connector b The light bar harness from J46 c The LCD harness from J19 d The LCD flex cable from J48 A CAUTION The solder joint of the LCD connector J48 is fragile When inserting or removing the flex cable do not stress the solder joint J46 J19 J48 2 Remove the Ethernet cable a Disconnect the Ethernet cable from the Ethernet connector J11 on the main board b Remove the screw that secures the Ethernet cable P clamp to the main board c Remove the Ethernet cable
38. must perform this test with the device in Direct mode Test each probe at the low medium and high set points on the tester Repeat the procedure for each thermometer and temperature to test Set up the 9600 Plus calibration tester Place the tester on a level surface away from sunlight drafts and other sources of heat or cold 122 Functional verification and calibration Welch Allyn Connex Vital Signs Monitor 6000 Series The tester takes approximately 20 minutes to heat to the lowest set point To expedite testing Welch Allyn recommends the following practices e Toeliminate waiting for the tester to heat to the next set point use three testers each set to one of three different set points e When using only one tester to test several thermometers at all three temperatures test all thermometers at one set point before proceeding to the next set point e To eliminate waiting for the tester to cool down start at the lowest set point Because the tester does not have an internal fan it requires more time to cool down than to heat up Change the 9600 Plus set point To scroll from one set point to the next press and hold the Temperature Selection button until a beep sounds The new set point appears in the upper left corner of the display The device s current temperature appears flashes and continues flashing until the cavity reaches equilibrium at the new set point The 9600 Plus beeps when the set point is reached
39. not connected Check the USB connection at J4 power on properly Power down properly to the main board Check the Power connection at the device High priority alarm J50 Check the voltage from J49 on the main board for 45 0 20 5V DC Replace the main board if necessary The communications board malfunctioned Replace the communications board Radio messages Message Possible cause Suggested action Alarm Radio not functional Call for A hardware failure occurred Replace the radio service The radio has the wrong software Update the radio software Radio error Power down and The monitor and the radio failed to establish Power down and restart the restart communication with each other monitor If the problem persists check the following e The USB and power connections from the main board to the communications board e The connection from the radio board to the communications board e Monitor and radio software compatibility Replace the radio if necessary Unable to establish network The radio is no longer communicating with the Verify that the monitor is within communications Radio out of access point the radio coverage area Verify network range that the radio is correctly configured to the network If this message appears intermittently check the RSSI value Unable to establish network Unable to get an IP address from the DHCP server Verify that a DHCP sever is communications Call for service available on the ne
40. options Welch Allyn offers modular repair parts for sale to support non warranty service This service must be performed only by qualified end user biomedical clinical engineers using this service manual Service training is available from Welch Allyn for biomedical clinical engineers For information go to www welchallyn com support technical monitoring_suppt_training htm Repairs A Welch Allyn Service Center must perform all repairs on products under warranty unless you have purchased a Welch Allyn Partners in Care Biomed agreement allowing you to service the device while under warranty A CAUTION Unauthorized repairs will void the product warranty Qualified service personnel or a Welch Allyn Service Center should repair products out of warranty If you are advised to return a product to Welch Allyn for repair or routine maintenance schedule the repair with the service center nearest you Welch Allyn Technical Support If you have a problem with the device that you cannot resolve call the Welch Allyn Technical Support Center nearest you for assistance A representative will assist you in troubleshooting the problem and will make every effort to solve the problem over the phone potentially avoiding an unnecessary return If your product requires warranty extended warranty or non warranty repair service a Welch Allyn Technical Support representative will record all necessary information to 12 Overview Welch Allyn C
41. per minute Pediatric 40 breaths per minute Neonate 65 breaths per minute Lower limit Adult 5 breaths per minute Pediatric 10 breaths per minute Neonate 25 breaths per minute High alarm delay for C02 10 seconds Patient motion respiration alarm delay 180 seconds No breath alarm Adult 30 seconds Pediatric 20 seconds Neo 15 seconds Settings Default value Alarms Alarm limits on off control On Lower limit Adult 4 Service manual Settings Advanced Display IPI IPI view default Trend period default Appendices 179 Default value Pediatric 4 Neonate Not applicable On Numeric 30 minutes 180 Appendices RRa Settings Alarms Alarm limits on off control Upper limit Lower limit Alarm delay No breath alarm Advanced RRa averaging default Freshness timeout Welch Allyn Connex Vital Signs Monitor 6000 Series Default value On 30 breaths per minute 6 breaths per minute 10 seconds 30 seconds Slow 5 minutes Service manual Appendices 181 Patient manual parameters Note Defaults appear when you use the up down arrow keys for entry Settings Default value Height 70 in 177 8 cm Weight 150 Ib 68 0 kg Pain 0 Respiration 12 Temperature 98 6 F 37 C Advanced Display height Enabled Display weight Enabled Display pain Enabled Display respiration Enabled Display temperature Disabled Display BMI Disabled Height units in Weight uni
42. pressure range Checks dump valves NIBP Temp Sp02 SpHb RRa C02 Host EarlySense JS JS JS Jf V JS JS JS JS V Y JS V L V Y JS Service manual Test Description Inflation Veri pump Valve control Veri system valve Inflation Veri ies the pneumatic ies control of the linearity inflation control hardware Overpressure Veri Probe detect Veri the Accuracy Verifies the accuracy of the Temp thermometer across range Functional Verifies module operation check with cal key Masimo SpO2 Veri ies pump limits ies the operation of probe detect switch ies module operation and SpHb with rainbow SET tester functional check Current draw Measures the module s current draw Printer Prin s the sample patient record and test pattern interface cali LED Veri and operation Speaker Veri Display Veri Back light Veri interface ligh Touchscreen Veri Fan interface Veri Beeper Veri Nurse call relay Veri Battery Veri ies video output ies display LED back ies touchscreen bration red LED strings ies fan operation ies the buzzer ies the speaker USB host port Veri communication ies the USB ports ies operation of linear ies the light bar amber ies the nurse call relay ies the internal battery NIBP Temp Sp02 SpHb RRa J JS J Functional verification and calibration 113 C02 Host EarlySens
43. shown in the figure below 9 Connect the exhaust tube to the exhaust port 10 Verify that all hoses and wires are routed as shown in the figure below Service manual Disassembly and repair 79 11 Install the clear housing cover onto the module rear housing and press the cover into place until the three plastic clips lock 12 Apply the two new blank labels to the locations shown in the figure below Remove the EarlySense module Before you begin remove the following as described in this manual e Battery e Rear housing 1 Disconnect the USB cable from the EarlySense module 2 Slide the EarlySense module out of the case mE 80 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series Reassembly notes Insert the EarlySense module into the housing with the serial number label facing down When replacing the EarlySense module or adding an EarlySense module e nsert the EarlySense module into the housing with the serial number label facing down e Connect the USB cable to the EarlySense module e When adding an EarlySense module the bottom housing and SureTemp cover must have ventilation holes Use the bottom housing from service kit 105504 and the SureTemp cover from service kit 103542 Remove the SpO2 module Before you begin remove the following as described in this manual e Battery e Rear housing e CO2 modul
44. the device Select the device you want to test from the device list Click NIBP Sensor under the Device Information tab Click Leak Test in the NIBP Sensor pane on the right side of the window Follow the prompts until the test completes Click Close To view the results open the active log file by selecting File View Log File gt Active log file gt Ok 12 To record the results of your test go to Service record Lucr 200 ROD ael Sepe 9 Oo 118 Functional verification and calibration Welch Allyn Connex Vital Signs Monitor 6000 Series NIBP overpressure test Silver edition The NIBP overpressure test is performed automatically using the service tool The overpressure test verifies that the NIBP system will prevent the pressure from exceeding 329 mmHg in adult mode and 164 mmHg in neonate mode To pass this test the device must shut down the pump and open the valves when the pressure is between 280 mmHg and 329 mmHg in adult mode or 130 mmHg to 164 mmHg in Neonate mode Perform an NIBP overpressure test Note If you are performing this test after performing the NIBP leak test skip to step 7 1 Set up the test equipment 2 Launch the service tool on the PC 3 If the simplified interface is active choose the Service option 4 Log on with your user ID and password or with ADMIN as the user ID and leave the password field blank Power on the device Select the device you want to test from the devi
45. units Welch Allyn Connex Vital Signs Monitor 6000 Series Serv Kit Oridion CO2 Module Faceplate material no 104912 Service manual Field replaceable units 157 No Item Oty 80 CO2 module faceplate 1 ea 81 Label 2x1 50 8 x 25 4mm polyester 1 roll 82 Spring clip 1 ea ot shown CO2 door 1 ea ot shown Spring extension 1 ea ot shown Nylon nut 1 ea ot shown Thread form screw M2 2X8 4 ea Serv Kit VSM6000 Printer module material no 103393 Item Oty Assembly printer platform 2IN 1 ea Harness printer ground 1 ea Screw plastite 44 20 X 0 500 Torx pan head 2 ea Harness MCE to printer ea 10 5 USB mini B to USB A right angle ea Drain tube printer ea EUSB latch ea Cable tie 6 inch ea Serv Kit PLFM Radio material no 104560 No Item Oty 16 Antenna board 1 ea 21 Radio board 802 11 a b g 1 ea 22 Screw M3 X 0 5 Phillips pan head 4ea 24 Antenna mounting foam block 1ea 39 Antenna cable 1 ea 76 Radio label 1 ea 158 Field replaceable units Welch Allyn Connex Vital Signs Monitor 6000 Series Serv Kit Extended Chassis upgrade material no 105504 No Item Oty Extended bottom housing all items listed in 104609 1ea Housing top extension all items listed in 104650 1ea Not shown Module faceplate blank 1 ea 74 M4 standoff 4ea Service manual Field replaceable units 159 Service parts for Braun PRO 4000 and dock Serv Kit USB cable mini B side left material no 104990
46. values touch All settings A confirmation dialog appears Touch OK The factory default settings are restored If you selected Radio settings the radio reboots and the device remains powered on 24 Service menu Welch Allyn Connex Vital Signs Monitor 6000 Series If you selected All settings the device reboots Save the device configuration or custom data to a drive You can save the device configuration or custom data custom modifiers and custom scoring to a USB flash drive You can use the saved configuration to restore the device s configuration or to copy this configuration to use on other devices You can use the saved custom data to restore custom modifiers or custom scores or you can copy them to another device Note Not all flash drives are supported Note When saving the device configuration the location ID and asset tag information is not included in the configuration file 1 Connect a flash drive to the USB port 2 Goto the Service screens as described in Access the Service screens 3 Touch the General tab 4 Touch Save to USB A confirmation dialog appears You can save the device configuration or custom data if either custom scores or custom modifiers are present 5 Touch OK If the selected file or files already exist on the USB flash drive a popup dialog appears with the message Device configuration file already exists Select OK to continue with save and overwrite existing file or cancel
47. 0 00 02 5 00 C 00 2C 00 5C 00 02 Welch Allyn Connex Vital Signs Monitor 6000 Series Item CVSM Comp Partner Pgm 5yr with CO2 CVSM Comp w CAL Partner Pgm ES yr CVSM Comp w CAL Partner Pgm 2yr CVSM Comp w CAL Partner Pgm byr CVSM Comprehensive Partner Pgm with CO2 Biomed support agreements Material no S2 60 S2 60 S2 60 S2 60 S2 60 S2 60 S2 60 S2 60 S2 60 00 00 2 00 5 00ES 00ES 2 00ES b 00 02 00 02 2 00 02 5 Item CVSM Bio Med Partner Pgm 1yr CVSM Bio Med Partner Pgm 2yr CVSM Bio Med Partner Pgm byr CVSM ES Bio Med Partner Pgm 1YR CVSM ES Bio Med Partner Pgm 2YR CVSM ES Bio Med Partner Pgm 5YR CVSM Bio Med Partner Pgm with CO2 CVSM Bio Med Partner Pgm 2yr with CO2 CVSM Bio Med Partner Pgm 5yr with CO2 Preventive protection support agreements available only in selected international countries Material no PRV 001 PRV 002 PRV ESS S4 6000 S4 60 S4 60 00 5 00 2 Item Preventive SVC WA Bench per unit Preventive SVC Planed on site per unit Preventive Annual Sensor Replacement Agreement CVSM Warranty Extension 1 year CVSM Warranty Extension 5 yr CVSM Warranty Extension 2 yr Service manual Material no S4 60 S4 60 S4 60 S4 60 S4 60 S4 60 00ES 00ES 2 00ES b 00 02 00 02 2 00 02 5 Item CVSM ES Warran
48. 1 on the main board and snap the cable into the J1 position in the cable separator Note The cable with right angle connectors at both ends is in the J14 position in the figure below Note If the option is not included leave the separator position empty o Position each cable to extend approximately 1 5 inches past the separator O Place the separator in the unit as shown below J1 J2 J3 J21 J24 J23 J26 J8 J14 o Plug the USB cables into the main board as follows J1 J2 J3 J21 J24 J23 J26 J8 J14 J11 No Item No Item J1 Temperature J23 Sp02 J2 Printer J26 NIBP Service manual Disassembly and repair 95 No Item No item J3 EarlySense J8 COMMS J4 J21 C02 J14 COMMS J8 J24 C02 e For models with a temperature module plug the other end of the USB cable into the temperature module Insert the USB cable into the retaining clip mounted on the temperature housing e For models with a printer plug the other end of the USB cable into the printer while pulling the plastic latch away from the connector Once the connector is seated push the plastic latch over the connector to secure it e Verify that the Ethernet cable passes freely through the space between the temperature housing and the printer board exiting the case in the space between the top of the temperature housing and beneath th
49. 2 SpHb repair replacement only material no 104370 Item Module assembly Sp02 SpHb Masimo Qty 154 Field replaceable units Welch Allyn Connex Vital Signs Monitor 6000 Series Item Oty 10 5 USB mini B to USB A right angle 1 ea USB cable retaining clip 1 ea Note Use this service kit only to replace an existing SpHb enabled module Upgd Kit Masimo MX with Sp02 RRa Mod material no 104693 Item Oty Module assembly SpO2 RRa Masimo ea 10 5 USB mini B to USB A right angle ea USB cable retaining clip ea Authorization code for RRa UI license ea Installation instructions ea MasimoRRa SW upgrade sold by Welch Allyn material no 104699 Item Oty Masimo software license ea Welch Allyn RRa user interface license ea Authorization code for online upgrade ea Installation instructions ea Serv Kit Masimo MX SpO2 RRa repair replacement only material no 104700 Item Oty Module assembly SpO2 RRa Masimo 1 ea 10 5 USB mini B to USB A right angle 1 ea USB cable retaining clip 1 ea Note Use this service kit only to replace an existing RRa enabled module Service manual Serv Kit VSM6000 NIBP module material no 103386 Item Module assembly 10 5 USB mini B to USB A right angle Serv Kit Oridion CO2 module material no 104608 Item Module C02 Oridion microMediCO2 10 5 USB mini B to USB A right angle USB cable separator CVSM 2 0 Field replaceable units 155 156 Field replaceable
50. 30 minutes of power remain and again when 5 minutes remain Battery charging is provided by the device s internal power supply For a complete list of battery specifications see the device s directions for use Best practices The following practices help to extend the life of the battery and the device A WARNING Safety risk When handling and storing Lithium batteries Avoid mechanical or electrical abuse Batteries may explode or cause burns if disassembled crushed or exposed to fire or high temperatures Do not short or install with incorrect polarity e Whenever possible keep the monitor plugged in to charge the battery e Remove the battery when storing the device for an extended amount of time Replace batteries that trigger a low battery status message when fully charged e Do not use damaged or leaking batteries e Store batteries with a 30 to 50 percent charge e Store batteries within the temperature range indicated for each period o For storage less than 30 days Maintain temperature between 4 F and 122 F 20 C and 50 C o For storage between 30 days and 90 days Maintain temperature between 4 F and 104 F 20 C and 40 C Service manual Overview 17 O For storage more than 90 days up to 2 years Maintain temperature between 4 F and 95 F 20 C and 35 C Recycle batteries where ever possible In the United States call 1 800 8 BATTERY for information about recycling your L
51. Biomed program void the device warranty Upgrading devices configured with Masimo SpO2 If your device has a Masimo SpO2 module you can enable new parameters by upgrading the module firmware All customers can perform firmware upgrades on their Service manual Options upgrades and licenses 135 own by using the service tool To upgrade your module purchase a firmware upgrade kit and follow the instructions provided with the kit Each parameter firmware upgrade is custom built for a specific device and cannot be transferred to another device Configure options When connected and powered on the monitor recognizes all options When the option successfully passes the POST all software controls in the monitor s user interface are activated enabling you to configure option settings Option parameters are initially set at factory default values To change these settings go to Advanced Settings The configuration screens for NIBP SpO2 SpHb RRa and temperature are on the Parameters tab The configuration screens for the radio are on the Network tab For more information about the Advanced Settings menu see the device s directions for use 136 Options upgrades and licenses Welch Allyn Connex Vital Signs Monitor 6000 Series 137 Field replaceable units This listing includes only field replaceable service parts Product accessories including patient sensors probes cables batteries probe covers printer paper and oth
52. Extended top housing e Serv Kit VSM6000 Extended top housing material no 104650 No Item Oty 75 Housing top extension 1 ea 79 Top housing gasket 1 ea 146 Field replaceable units Welch Allyn Connex Vital Signs Monitor 6000 Series Top housing Serv Kit VSM6000 Top housing material no 103378 No Item Oty 31 Handle insert 1 ea 32 Top housing 1 ea Not shown Printer door blank 1 ea Serv Kit VSM6000 LED light bar material no 103353 No Item Oty 33 Light bar 1 ea 34 Light bar LED board 1 ea 1 ea Notshown Light bar harness Service manual Individual parts No 31 32 33 34 ot shown ot shown ot shown ot shown ot shown Material no 03556 03546 03544 03550 03551 03569 03560 03561 03570 Item VSM 600 VSM 600 VSM 600 PLFM ligh VSM 600 VSM 600 VSM 600 VSM 600 VSM 600 0 prin 0 ligh 0 prin 0 prin 0 prin 0 handle insert 0 top housing 0 light bar t bar LED board er door blank bar harness er drain tube er harness er ground cable Serv Kit VSM6000 Right side panel material no 103381 No Item 37 Right side panel 38 Power button and flex cable VSM 6000 Left insert material no 103547 No ltem 67 Leftinsert Field replaceable units 147 Qty ea ea ea ea ea ea ea ea ea Qty 1 ea 1 ea Qty 1 ea 148 Field replaceable units Welch Allyn C
53. Main board J30 Pressure 196 Appendices Connector J3 GND Cables Welch Allyn Connex Vital Signs Monitor 6000 Series Wiring harness Connects with Connector N A Internal use only N A AC to power supply IEC connector green ground via ground stud Pressure Main harness connectors Connects to J J 12 on 30 on 49 on Note A 45 on f hem hem erri e main board speaker output e main board main board power input ain board communications board power e bead is attached to this side of the cable ain board fan power Connects to Speaker J2 on the power supply board J50 on the communications board Fan 197 Appendices Service manual Interconnect diagram
54. Masimo part number 2368 Cable SpO2 extension Nellcor Cal key assembly M690 692 Pressure meter NETECH Nellcor portable oximetry tester MP506 BP Y tube no fittings 1 8 tube USB 2 0 5 pin Mini B cable gold 6 feet Service test box Cable patch 5 feet RJ45 T568B Assy MMF Nurse call cable service USB cable Type A to Type B 3 feet Single tube blood pressure hose 5 feet Netgear wireless router a b g or eguivalent PC running Windows XP SP3 or Windows 7 Oty 3 Component Braun egr amp SureTemp Therometry Probe IBP asimo SP02 ellcor SPO2 SureTemp Therometry Module IBP ellcor SPO2 IBP IBP urse Call Voltage amp Current USB ports Ethernet Test urse Call Service Test Box Required SB Ports Service est Box Required Ac IBP Wired amp Wireless Test All 116 Functional verification and calibration Welch Allyn Connex Vital Signs Monitor 6000 Series Material no Description Qty Component 103521 Welch Allyn Service Tool CD Gold Edition 1 NIBP SWF Updates N A CO2 Calibration Kit T46530RF 2BD 1 C02 105460 Masimo RRa tester 1 Masimo RRa N A Blood Pressure Y tube 1 NIBP 620216 Fitting Y 1 8 X 1 8 X 1 8 1 NIBP Create a blood pressure Y tube The blood pressure Y tube is a piece of custom test eguipment that connects the device to the test setup The Y tube is composed of a modified blood pressure hose and a Y type fitting Follow these ins
55. Measured C02 Pass Fail C02 CO2 successfully calibrated on EarlySense check Present Not present Movement frame Exit sensitivity 128 Functional verification and calibration Welch Allyn Connex Vital Signs Monitor 6000 Series 129 Electrical safety testing Welch Allyn recommends performing ground continuity leakage current and insulation resistance tests when replacing the power supply or primary wiring according to EN IEC 60601 1 Medical Electrical Eguipment Part 1 General Reguirements for Basic Safety and Essential Performance or EN IEC 62353 Medical Electrical Eguipment Recurrent Test and Test After Repair of Medical Electrical Eguipment Due to the variability of test eguipment in the field Welch Allyn does not include specific instructions to perform electrical safety tests When performing electrical safety tests refer to your test equipment manuals for detailed instruction The following table provides connections and test limits to assist you in performing these tests Test Limits Ground continuity Ground continuity from EP stud eguipotential terminal to the Gnd pin of the IEC power connector shall be no greater than 0 1 ohms Leakage current Leakage current shall be less than 500 pA from EP stud to mains Line and Neutral pins of the IEC power connector Insulation resistance Dielectric strength shall be 500 V DC EP stud to IEC mains Line and Neutral pins of the IEC power connector
56. This contains information specific to reassembly not addressed in the disassembly instructions e When replacing the component This contains information specific to installing a new option or replacement part Note EarlySense and CO2 can be installed only on the extended chassis For information about screws or connectors used in the device see the appendices Note gt PP b After performing any of these procedures and prior to returning the device to service you must use the service tool Gold edition to complete the full suite of functional tests to ensure that all systems are operating within the design specifications For more information about these tests and the service tool see Functional verification and calibration If you do not have the service tool contact Welch Allyn Technical Support WARNING Electrical shock hazard Disconnect AC power before opening the device Disconnect and remove the battery before proceeding with disassembly Failure to do this can cause serious personal injury and damage to the device WARNING Risk of fire explosion and burns Do not short circuit crush incinerate or disassemble the battery pack WARNING Safety risk Do not attempt to service the device when the device is connected to a patient CAUTION Before disassembling the device or installing options disconnect the patient from the monitor power down the device disconnect the AC power cord and any attached accessorie
57. USB connections Check the error logs for CO2 errors See the service tool help files for details on specific errors and suggested actions Check with Welch Allyn for software updates Replace the main board if necessary Screw the sampling line connector clockwise into the CO2 input connector on the monitor until it can no longer be turned Clean the input connector See the appendices for instructions Change the profile to Continuous Monitoring 40 Troubleshooting Welch Allyn Connex Vital Signs Monitor 6000 Series Weight scale Symptom Possible cause Suggested action Weight does not appear in manual The weight was not selected in advanced Select weight in the Advanced parameter frame settings settings Settings gt Advanced enter 6345 and touch OK gt Parameters gt Manual Note You can select only four manual parameters The weight scale is not licensed Purchase a license and install the icense using the service tool The weight scale is not connected Check cables and connections Use the service tool to test connectivity Replace cables The weight scale is not configured Consult the scale directions for use Temperature Symptom Possible cause Suggested action The temperature frame on the The USB cable is defective Replace the USB cable display is blank The temperature module is not connected Check the internal USB connection The temperature module is not functional Check the error lo
58. Welch Allyn Connex Vital Signs Monitor 6000 Series C5 Cn Service manual Software versions 2 0X 2 2X WelchAllyn Advancing Frontline Care 2014 Welch Allyn All rights are reserved To support the intended use of the product described in this publication the purchaser of the product is permitted to copy this publication for internal distribution only from the media provided by Welch Allyn No other use reproduction or distribution of this publication or any part of it is permitted without written permission from Welch Allyn Welch Allyn assumes no responsibility for any injury to anyone or for any illegal or improper use of the product that may result from failure to use this product in accordance with the instructions cautions warnings or statement of intended use published in this manual Welch Allyn Connex SureTemp and SureBP are registered trademarks of Welch Allyn Vital Signs Monitor 6000 Series is a trademark of Welch Allyn Oridion is a registered trademark of Oridion Medical 1987 Ltd No implied license Possession or purchase of this device does not convey any express or implied license to use the device with unauthorized CO2 sampling products which would alone or in combination with this device fall within the scope of one or more of the patents relating to this device and or CO2 sampling products RRa is a trademark of and SET SpHb rainbow and Masimo are registered trademarks of
59. Welch Allyn Connex Vital Signs Monitor 6000 Series x T d B XX gt IX Rechargeable battery Ethernet RJ 45 Nurse call Disconnected from central station CO2 sampling output exhaust Limited rotation Turn completely to right Serial number China RoHS markings for control of pollution caused by electronic information products XX indicates Environmentally Friendly Use Period in years Recycle the product separate from other disposables Call for maintenance Do not expose to open flame Service manual 557 10 000 ft 170 m 3 048 m Altitude range Transport and storage temperature range K Ec rer Symbols Not for injection Authorized Representative of the European Community 3 4 Symbols Welch Allyn Connex Vital Signs Monitor 6000 Series Safety All users of the monitor must read and understand all safety information presented in this manual before using or repairing the monitor United States federal law restricts this device to sale distribution or use by or on the order of a licensed medical practitioner Warnings and cautions N AN A A D gt D WARNING Safety risk Make frequent electrical and visual checks on cables sensors and electrode wires All cables sensors and electrode wires must be inspected and properly maintained and in proper working order to allow the equipment to function properly and to protect patie
60. Wiring harness B Not used G Antenna cable A not labeled N A Antenna board connectors Connector Wiring harness PG Antenna cable PB Not used Welch Allyn Connex Vital Signs Monitor 6000 Series O000000000 o000000000 Connects with Not used Antenna board PG Standard communications board JR1 Connects with Radio board G Not used Connector Pressure Pressure Pressure Connector Pressure Pressure Service manual Appendices 195 Printer board connectors CN2 E in CN5 CN6 amp t E Connector Wiring harness Connects with Connector CN1 Printer power Main board J17 Pressure CN2 USB Main board J3 6 hole or J2 11 hole Mini USB CN4 Printer flex cable Printer ZF CN5 N A Reserved for 4 in printer ZIF CN6 N A Reserved for 4 in printer ZIF J8 Jumper Pins 2 and 3 for 2 in printer Pressure Note 6 hole refers to the USB cable separator with 6 holes 11 hole refers to the USB cable separator with 11 holes Power supply board connectors GND J2 J3 J1 V ao Ho o n Connector Wiring harness Connects with Connector J1 AC to power supply IEC connector blue line in brown neutral Pressure J2 Main harness
61. a but no patient context was established trend data is stored under a temporary ID and can be re established on the next power up f you opted to remove patient data from the device monitoring and patient assignment end and trend data on the device is deleted e Cancel This button dismisses the dialog and returns you to the previous screen Note If your monitor is configured with a Braun thermometer avoid powering down the monitor between patient measurements to help maintain an adequate charge to the Braun dock Remove the battery Before removing the battery power down the monitor as described in this manual 1 Turn the monitor upside down to access the battery cover 2 Locate the battery cover indicated by C Insert a coin into the slot and push to open Choose a coin that fits comfortably into the slot 4 Pullthe battery out by pulling the battery label which is visible when you open the battery cover Service manual Disassembly and repair 63 Remove the rear housing 2a 2b 3a 3b Item No Item Rear housing 6 Communications door USB label 4 USB host 7 Communications door captive screw USB label 1 USB host 8 IEC connector Nurse call label 14 Screw M4 X 10 pan head with NYLOC No nurse call label Before you begin remove the battery as described in this manual yno TO WS Lay the monitor face down on the antistatic mat Loosen the screw 7 to open the comm
62. ab and then touch the General tab Set Volume to the desired level Service manual NIBP Troubleshooting 37 Symptom Possible cause Suggested action In the Advanced menu touch the General tab and then touch the Alarms tab Set Minimum alarm volume to the desired level There is a faulty connection Check the speaker harness and connections at the speaker and J12 on the main board Replace the defective cable if needed The speaker is defective Replace the speaker The main board is defective Test speaker output using an oscilloscope on J12 Symptom Possible cause Suggested action The NIBP frame on the display is blank The USB cable is defective The NIBP module is not connected The NIBP module is not functional If no NIBP error is logged the main board might be defective Replace the USB cable Check the internal USB connection Check the error logs for NIBP errors See the service tool help files for details on specific errors and suggested actions Check with Welch Allyn for software updates Replace the main board if necessary Patient movement messages Symptom The Movement frame on the display is unavailable Possible cause A USB cable is defective The EarlySense module is not connected The EarlySense module is not functional Suggested action Replace the USB cable Check the internal USB connection Check the error logs for EarlySense errors See the service tool
63. al must be performed by qualified service personnel at the factory or at an authorized Welch Allyn service center Related documents When using this manual refer to the following e Welch Allyn Connex Vital Signs Monitor 6000 Series Directions for use software version 2 0X 2 1X on the user documentation CD part number 105534 e Welch Allyn Service Tool CD part number 103521 e Welch Allyn Service Tool Installation and configuration guide part number 103820 Welch Allyn Braun PRO 4000 Service manual part number 701627 e Welch Allyn 9600 Plus Calibration Tester Directions for use part number 701754 e Welch Allyn Radio Configuration guide click here to download the PDF e Welch Allyn website www welchallyn com 10 Overview Welch Allyn Connex Vital Signs Monitor 6000 Series Technical support services Welch Allyn offers the following technical support services e Telephone support e Loaner equipment e Service agreements e Service training e Replacement service parts e Product service For information on any of these services go to www welchallyn com Service loaners For warranty or non warranty repairs not covered under a support agreement loaners are available for a nominal charge subject to availability Payment is required prior to shipment for all loaners not covered under a support agreement The loaner fee can be found on the Welch Allyn loaner price list Welch Allyn Service Centers that p
64. an one patient to a monitor or connect more than one monitor to a patient CAUTION Do not operate the monitor in the presence of magnetic resonance imaging MRI or hyperbaric chambers Service manual Safety 7 General safety considerations e f the monitor detects an unrecoverable problem it displays an error message For more information see Troubleshooting e To ensure patient safety use only accessories recommended or supplied by Welch Allyn See the accessories list on the user documentation CD or www welchallyn com Always use accessories according to your facility s standards and according to the manufacturer s recommendations and instructions Always follow the manufacturer s directions for use e Welch Allyn recommends that only Welch Allyn service personnel or an authorized repair center perform warranty service Performing unauthorized service on a device that is within warranty may void the warranty Electrostatic discharge ESD SENSITIVE ELECTRONIC DEVICES OBSERVE PRECAUTIONS DO NOT SHIP OR STORE NEAR STRONG FOR HANDLING ELECTROSTATIC ELECTROMAGNETIC ELECTROSTATIC MAGNETIC OR RADIOACTIVE FIELDS SENSITIVE DEVICES A CAUTION Electrostatic discharge ESD can damage or destroy electronic components Handle static sensitive components only at static safe workstation A CAUTION Assume that all electrical and electronic components of the monitor are static sensitive Electrostatic
65. ancelled by user The tube type connected to the monitor does not match the NIBP configuration The single lumen switch on the NIBP connection is stuck The NIBP reading was deemed not precise Suggested action Use the monitor in the specified emperature range Check connections limit patient movement Clear the alarm and retry NIBP Check the connections and tubing for kinks Clear the alarm and retry NIBP Perform NIBP calibration Replace the NIBP module Check the patient type and cuff size Clear the alarm and retry NIBP Check the connections and tubing for kinks Clear the alarm and retry NIBP Check inflation settings and change as necessary Clear the alarm and retry NIBP Change the inflation setting Change the inflation setting Touch OK to dismiss Touch NIBP Start button to dismiss and restart the NIBP reading Touch OK to dismiss Configure the NIBP advanced settings to match the tube type patient type and algorithm Use a small screw driver to press he switch in and release until he spring returns the switch to he dual lumen position Touch OK to dismiss Limit patient movement and restart the NIBP measurement Service manual Sp02 and SpHb messages Message Alarm SpO2 not functional Call for service Attach SpO2 sensor to monitor Replace the SpO2 sensor Searching for SpO2 High priority alarm Low Sp02 signal quality Check sensor
66. and insulation resistance is measured To locate the equipotential terminal see Controls indicators and connectors Ground stud connector This device is equipped with a ground stud equipotential terminal for electrical safety testing and to connect a potential equalization conductor To ensure use of the proper connector for safety testing the ground stud is recessed into the system s housing Do not use alligator style clamps or connectors The mating electrical connector requires self assembly by crimping it to appropriate connecting leads The mating connector Type POAG KBT6DIN order number 15 0010 consists of the right angled socket and insulator as shown in the next figure You can purchase the mating connector and the crimping pliers from the manufacturer Multi Contact http www multi contact com 1 Perform this test only if there is a reason to doubt the integrity of the electrical insulation e g multiple trips of a residual current device or liquid ingress of a saline solution If you determine this test should be performed return the device to Welch Allyn for service 130 Electrical safety testing Welch Allyn Connex Vital Signs Monitor 6000 Series llc e Item Description Type Order no D The mating electrical connector a right angled socket made of nickel POAG WB6DIN 01 0404 plated brass with Multilam made of gold plated hard drawn copper alloy Insulator T POAG6 15 5004 24
67. anual Disassembly and repair 75 Left side module configurations Continued Front closest to the Center Rear extended Notes display chassis only NIBP Sp02 NIBP Sp02 C02 e Extended chassis right side Position the modules as shown in the following table Right side module configurations Front closest to the display Center Rear Power on Display power saving button The EarlySense module monitors Ethernet RJ 45 provides a hardwired The LED indicates the charging status patient movement respiration RR and connection to the computer network when the monitor is connected to AC pulse rate power Note Monitors configured USB client provides a connection to an e Green The battery is charged with RRa SpHb or external computer for testing and e Amber The battery is charging software upgrades CO2 cannot be configured with EarlySense Nurse call provides a connection to the hospital nurse call system Not available on the 6300 model Remove the CO2 module Before you begin remove the following as described in this manual e Battery e Rear housing 76 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series 1 2 Disconnect the two USB cables from the CO2 module 7 Slide the CO2 module out of the case Reassembly notes Do the following before installing the CO2 module O Install the NIBP module the module closest to the display o Insta
68. arge USB connector J8 is the one closest to the mini USB connector J4 For reference see the communications board diagram in the appendices When closing the case verify that no wires are crushed or pinched before securing with screws After tightening the screws examine the seam between the rear housing and the main chassis to verify that there is no bulging Bulging indicates that something is preventing the mating surfaces from seating properly When replacing the rear housing 1 2 Follow the procedures to disassemble the rear housing and remove any components that you intend to transfer to the replacement housing Connect the AC power harness to the IEC connector 8 See the reassembly notes for the power supply Install the rear housing gasket 15 included in the rear housing service kit into the slot in the outer edge of the rear housing To ease installation use a small flat blade screwdriver to assist in pushing the seal into the channel Install any components removed from the old rear housing in the reverse order of the disassembly instructions After reassembling the rear housing install the USB client cover 40 as follows a Place the USB client cover on a USB mini B cable with the tape facing out b Peel off the tape to expose the adhesive c Insert the USB cable into the client USB connection press and remove the cable to adhere the cover to the rear housing Install these labels e USB label 2a f
69. ation from the USB flash drive overwrites the configuration on the device and the device reboots Note If device configuration data is not present on the USB drive that option will be disabled Note If custom modifiers are not present on the USB drive that option will be disabled Note If the configuration file is incompatible an Unable to read configuration from USB message appears This might be the case if the configuration file was cloned from a device with different software version Delete custom data To delete custom data restore the monitor to factory defaults Restoring the monitor to factory defaults also deletes all configuration settings To restore the custom configuration settings save the configuration file to a drive and reload the file after restoring factory defaults To determine if custom data is loaded on the monitor go to Advanced Settings and do the following 1 2 Touch Servce Touch the Device tab A Custom file line displays the configuration name and the CRC in the Firmware version column Enter an asset tag You can enter an alpha numeric identifier in the data field to serve as an asset tag for device identification 1 2 Go to the Service screens as described in Access the Service screens Touch the General tab LAAS EE Touch uu and enter up to 20 characters Touch OK Note If the device language changes the asset tag remains unchanged 26 Service menu Welch Allyn Conne
70. ay still shows an empty battery symbol replace the battery Check the battery connector board for an open short or broken connector and replace if necessary Use the service tool to check cycle count If the cycle count exceeds 300 replace the battery Mechanical Symptom Noisy fan Cracks in housing Possible cause Dust build up Fan is out of balance Non approved cleaning agents Suggested action Use canned air to blow dust out of fan Replace fan Replace plastic housing as necessary Service manual Display Mechanical Symptom Possible cause Troubleshooting 33 Suggested action Use only approved cleaning agents Symptom Possible cause The touchscreen does not respond Software error The display is blank when the power is on The touchscreen is out of calibration The touchscreen lock is activated An internal connection is faulty A display flex cable is broken The main board has a faulty touchscreen controller Excessive force or prolonged rubbing in an area of the touchscreen The device is in Power Saver mode The device powered down after a period of inactivity Suggested action Reboot the device Press and hold the power button until the device shuts down Note Any configuration settings not saved as default will be lost Press the power button to restart Recalibrate the screen In Advanced Settings touch the Service tab and then touc
71. b Touch Continuous Monitoring Touch the Home tab Connect the Masimo RRa simulation tool to the device Verify that measurements appear in the RRa frame The tool provides 30 minutes of trending data so the values will change Touch the averaging selector in the RRa frame to verify that you can cycle through the options off slow medium fast and trending Perform a Nellcor SpO2 test Use this procedure to test only the device SpO2 function 1 2 Power on the device Connect the Nellcor SRC MAX SpO2 functional tester to the SpO2 input connector through a Nellcor DOC 10 extension cable Note In the following tests if the SRC MAX defaults are outside the device alarm limits readjust the limits or silence the alarms Verify the following on the SRC MAX e All of the device LEDs flash left panel center panel and right panel e The SRC MAX initializes to default condition where the four test parameter LEDs are lit closest to their selector buttons e The default pulse rate is 60 bpm and the default SpO2 is 75 Give the device up to 30 seconds to stabilize and verify a displayed pulse rate of 60 1 bpm and a displayed SpO2 of 7596 1 sat point Set the SRC MAX pulse rate to 200 bpm Service manual Functional verification and calibration 121 Give the device up to 30 seconds to stabilize and verify a displayed pulse rate of 200 2 bom Set the SRC MAX SpO2 saturation percentage to 90 Give the devic
72. board J2 Power supply board J2 Battery connector board J3 Fan connector on the power supply cover Light bar board J1 LCD Communications board J50 J19 gj J1 J2 J3 Connector Wiring harness J1 USB J2 USB J3 USB J4 USB J5 USB J6 Power button J8 USB J11 Ethernet apashan J21 J24 J23 J26 J8 J14 J11 Connects with Temperature module Printer board CN2 EarlySense Reserved for future use Reserved for future use Power button and LED status Communications board J4 Communications board J9 Connector USB Locking Pressure Locking Locking Pressure Pressure Pressure Connector ZIF USB Locking Service manual Connector J12 J14 J17 J19 J21 J23 J24 J26 J29 J30 J34 J45 J46 J48 J49 Wiring harness Main harness Client USB Printer power LCD USB USB USB USB Battery power Main harness Smart battery Main harness Light bar LCD flex cable Main harness Connects with Speaker Communications board J8 Printer board CN1 LCD board CO2 module Sp02 module CO2 module NIBP module Battery connector board J2 Power supply board J2 Battery connector board J3 Fan connector on the power supply cover Light bar board J1 LCD Communications board J50 Appendices 191 Connector Pressure Mini USB Pressure Pressure Locking Pressure Locking Locking Pressure Pressure P
73. board and internal option labels Module identifier XXXXXX Module serial number XXXX WW YY ID Welch Allyn Connex Vital Signs Monitor 6000 Series Monitor circuit board and internal options label XXXXXX BOM Y DWG Z Welch Allyn material number Bill of material BOM revision Assembly drawing version from current version of drawing XXXXWWYYID Sequential number Week of manufacture Year of manufacture Unique vendor identifier NIBP EarlySense and SpO2 module labels XXXXXX Welch Allyn material number XXXXWWYYID Sequential number Week of manufacture Year of manufacture Unique vendor identifier Service manual Appendices 171 Factory defaults General alarm Default Settings value General Display alarm limits Enabled Alarm audio on Enabled Alarm audio off Disabled Volume Medium Patient rest mode on Off Advanced General Allow user to disable alarms Enabled Nurse call threshold Medium Audio Allow user to turn off general audio Enabled Minimum alarm volume Low Audio pause time 2 minutes Allow user to enable patient rest mode Enabled Allow host to enable patient rest mode Enabled Delays Sp02 alarm condition delay 10 seconds Sp02 pulse rate alarm condition delay 3 seconds Motion pulse rate alarm condition delay 3 seconds Motion respiration alarm condition delay 180 seconds Motion low confidence RR PR alarm condition delay 3 minutes etCO2 alarm condition delay 15 seconds Respiration alarm conditio
74. ce Check Event and Error logs Run service tool verification test Touch OK to dismiss message If any process is active wait for it to complete before attempting shutdown If the device is unresponsive hold down the power button until device shuts down Note Any configuration changes not saved as default are lost Service manual Battery power manager messages Message Possible cause Alarm Low battery 5 minutes or less Battery power is extremely low remaining High priority alarm Battery is absent or faulty There is no battery in the monitor Battery is absent or faulty Call for The battery is faulty service Low battery 30 minutes or less The battery power is low remaining Information Device is operating in battery The AC power cord has been disconnected mode Troubleshooting 57 Suggested action Plug the monitor into AC power If not plugged in the monitor automatically powers off Insert a battery Replace the battery Touch the alarm icon to dismiss or plug the monitor to AC power Touch the alarm icon to dismiss or plug the monitor to AC power Configuration Manager messages Message Possible cause Alarm Unable to load configuration using A configuration load error occurred factory defaults Functional error Call for service A critical configuration load error occurred Information No connection for send The monitor is not configured to the network
75. ce list Click NIBP Sensor under the Device Information tab In the NIBP Sensor pane on the right side of the window click Over Pressure Test Follow the prompts until the test completes Click Close To view the results open the active log file by selecting File gt View Log File gt Active log file gt Ok 12 To record the results of your test go to Service record zm 9 q9or SO m gt Oo NIBP accuracy check Silver edition The NIBP accuracy check is performed manually using the service tool to control the valves The accuracy check compares the reading from the primary transducer pressure shown in the service tool window with the reading from an external calibrated digital pressure meter The results of this check are not recorded in the service tool log file To record the results for your records copy the table in the service record section of the service manual If a calibration is required run the NIBP calibration included with the Gold edition of the service tool A WARNING Patient safety risk If the primary transducer fails the system might not identify an overpressure condition at the right limit causing injury when the device is re connected to a patient To ensure patient safety Welch Allyn recommends that a qualified service technician perform a full functional verification and calibration on an annual basis Service manual Functional verification and calibration 119 A CAUTION Equipment cal
76. cleaning the monitor disconnect A accessories The monitor and the accessories are not heat resistant 166 Appendices A A Welch Allyn Connex Vital Signs Monitor 6000 Series WARNING Liquids can damage electronics inside the monitor Take care to prevent water or other liquids from spilling on the monitor If liquids are spilled on the monitor ey ae Power down the monitor Disconnect the power plug Remove the battery pack from the monitor Dry off excess liguid from the monitor Note If liquids possibly entered the monitor remove the monitor from use until it has been properly dried inspected and tested by aualified service personnel Reinstall the battery pack Power on the monitor and verify that the monitor functions normally before using it If liguids enter the printer housing me DON c Power down the monitor Disconnect the power plug Remove the battery pack from the monitor Remove and discard the paper roll Clean and dry the inside of the printer housing Note The printer housing has a drain tube that directs liguids down and out the bottom of the device If liguids possibly entered other openings in the monitor remove the monitor from use until it has been properly dried inspected and tested by gualified service personnel Install a new roll of paper Power on the monitor and verify that the monitor functions normally before using it CAUTION DO NOT use steam heat or gas sterilizat
77. connect the following connector types Locking squeeze release Locking connectors use a latching mechanism to prevent accidental disconnection during assembly and use The latch is located on one end of a tab so it may flex and lock into place when coupled with its matching connector The tab provides a lever to release the latch When disconnecting squeeze to provide pressure on the tab to unlatch Some connectors have multiple latches that require you to press multiple tabs to release To remove a locking connector squeeze the release lever and remove the cable To connect a locking connector push the mating pieces together until the latch locks in place Pressure Pressure connectors use friction to prevent accidental disconnects To remove a pressure connector grasp each connector mating half and pull the halves apart A CAUTION Do not use excessive force to disconnect the connector Excessive force may result in pulling the mounted connector off the circuit board To connect a pressure connector grasp each connector mating half and insert one half into the other USB USB connectors provide communications and power connectivity between the main board and any sub systems and external devices USB connectors use friction to maintain the connection but rarely require much force to connect or disconnect The USB cable can safely be removed from the mounted connector by simply pulling it out of the connector Two types of USB conne
78. ctors are used USB A type and USB mini B To remove a USB connector grasp the connector and pull To connect a USB connector grasp the connector and insert ZIF zero insertion force The device uses flex cables and ZIF flex cable connectors Flex cables and ZIF connectors require special care when handling ZIF connectors use a sliding outer piece that latches and unlatches to secure and release the flex cable ZIF cables cannot be successfully connected or disconnected without properly unlatching and latching the sliding outer piece A CAUTION Do not use excessive force when releasing pressure on the connector Excessive force may result in breaking the sliding outer piece 188 Appendices Welch Allyn Connex Vital Signs Monitor 6000 Series To remove a ZIF connector A CAUTION Remove a flex cable only after the ZIF latch is open 1 Using a suitable tool for example a paper clip small flat head screwdriver or needle nose pliers slide the latching piece of the connector away from the connector body 2 Remove the cable To connect a ZIF connector 1 Slide the latching piece of the connector away from the connector body 2 Insert the flex cable into the connector This may require using a suitable tool to keep the latching piece elevated 3 Slide the latching piece toward the connector body until it locks into place O Service manual Connectors Main board connectors Note Appen
79. dices 189 6 hole connector refers to the USB cable separator with 6 holes 11 hole connector refers to the USB cable separator with 11 holes J17 J49 J46 J45 J19 Ud i D 6 hole connector Connector J1 J2 J3 J4 J5 J6 J8 J11 J12 J14 J17 J19 J21 J23 J24 Wiring harness USB USB USB USB USB Power button USB Ethernet Main harness Client USB Printer power LCD USB USB USB fi J14 J11 Connects with Temperature module Reserved for future use Printer board CN2 Reserved for future use Sp02 module Power button and LED status Reserved for future use Communications board J9 Speaker Communications board J8 Printer board CN1 LCD board Reserved for future use Reserved for future use NIBP module Connector USB USB USB USB USB ZF USB Locking Pressure Mini USB Pressure Pressure USB USB USB 190 Appendices Connector Wiring harness J26 USB J29 Battery power J30 Main harness J34 Smart battery J45 Main harness J46 Light bar J48 LCD flex cable J49 Main harness 11 hole connector J17 J49 J46 J45 Welch Allyn Connex Vital Signs Monitor 6000 Series Connects with Communications board J4 Battery connector
80. e 1 Disconnect the USB cable from the SpO2 module 2 Remove the USB cable from the retaining clip on the SpO2 module N 31 LL 7y 3 Slide the SpO2 module out of the case Reassembly notes e Install the NIBP module the module closest to the display before installing the SpO2 module e nsert the SpO2 module into the housing with the serial number label facing up When replacing the SpO2 module or adding an SpO2 module A CAUTION Ensure that your module has the correct option Masimo or Nellcor e On the back of the SpO2 module clean the surface to which the retaining clip will be applied see figure below and apply the clip Service manual Disassembly and repair 81 e Insert the SpO2 module into the housing with the serial number label facing up e Connect the USB cable to the SpO2 module e Secure the USB cable to the retaining clip on the SpO2 module Remove the NIBP module Before you begin remove the following as described in this manual e Battery e Rear housing e EarlySense module e CO2 module e SpO2 module or blanking panel 1 Disconnect the USB cable from the NIBP module 2 Slide the NIBP module out of the case Reassembly notes e Install the NIBP module the module closest to the display before installing the SpO2 and CO2 modules e Insert the NIBP module into the housing with the serial number label facing up
81. e SIS SS S lt lt 114 Functional verification and calibration Welch Allyn Connex Vital Signs Monitor 6000 Series Test Description NIBP Temp Sp02 SpHb RRa C02 Host EarlySense Ethernet Verifies the Ethernet port communication 1 POST testing checks the following e NIBP ROM RAM A D channels calibration and user configuration e Temperature ROM RAM calibration and heater e EarlySense ROM and RAM and connection to the EarlySense board e SpO2 ROM and RAM and connection to the SpO2 board e CO2 RAM Flash ADC Bias Validation EEPROM Flow Optics e Printer ROM and RAM and connection to the printer SureTemp Plus only 3 Normal mode Basic functional verification checks Note Calibration is available only with the service tool Gold edition These tests verify basic functionality of the NIBP SpO2 SpHb RRa CO2 and thermometry parameters These tests support the requirements of routine preventive maintenance However they are not a substitute for the complete functional tests available with the service tool Gold edition Welch Allyn recommends using the service tool Gold edition to perform preventive maintenance and verification of the device when completing a repair Basic functional verification check The list of tools below is what Welch Allyn uses to perform a basic device functionality check Most facilities use a device simulator or equivelant products to perform this test
82. e main board When the cable separator is in the case connect the USB cable from the temperature module to J1 on the main board and snap the cable into the J1 position in the cable separator Note The cable with right angle connectors at both ends is in the J14 position in the figure below Note If the option is not included leave the separator position empty o Position each cable to extend approximately 1 5 inches past the separator O Place the separator in the unit as shown below O J1 J3 J5 J N 4 J26 J14 o Plug the USB cables into the main board as follows TITO CRIT ifr J14 J11 No Item No Item J1 Temperature J24 NIBP J3 Printer J26 COMMS J4 Service manual Disassembly and repair 93 No Item No Item J5 Sp02 J14 COMMS J8 94 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series e USB cable locations 11 hole cable separator o Place the USB cables in the cable separator Note If the USB cable was not removed from the temperature module leave the J1 position in the figure below vacant until the cable separator is placed in the case and the other USB cables have been connected to the main board When the cable separator is in the case connect the USB cable from the temperature module to J
83. e record Press the start button once to clear the previous reading Wait 1 minute and then take another reading with the same thermometer Repeated measurements in short seguence might cause higher readings Note If using only one tester test all available thermometers for calibration verification at the current set point before raising the set point Repeat the procedure from step 4 as necessary until all thermometers are tested at each temperature Exit CAL mode using one of the following methods e Press and hold the I O mem button until the OFF symbol flashes e Wait for 4 minutes The thermometer automatically exits CAL mode To record the results of your test go to Service record 124 Functional verification and calibration Welch Allyn Connex Vital Signs Monitor 6000 Series Perform a CO2 calibration or calibration check Before you begin connect the CO2 calibration kit to the device per the diagram below o mE No Item No Item 1 C02 calibration kit 2 Device 1 Power on the device 2 Touch the Settings tab 3 Touch the Advanced tab 4 Enter 6345 as the access code and touch OK 5 Touch the Parameters tab 6 Touch the etCO2 tab 7 Scroll to the bottom of the screen and touch Check calibration 8 Enter the calibrated CO2 concentration to the nearest tenth of a percent 9 Open the gas supply and touch Start 10 When prompted close the gas supply If the calibration check is s
84. e top housing e When installing the top housing on the chassis line up the slots on the top housing with the ends of the horizontal struts on the chassis to ensure proper seating SOE e When installing the housing top extension 75 verify that the top housing gasket is in place Use a 5 16 inch socket and Torque driver calibrated for 12 0 inch pound 1 0 inch pound to secure the standoffs 74 When replacing the top housing For models without a printer install the printer door blank as follows 1 Remove the paper backing from the gasket on the door blank 2 Install the door blank into the top housing pressing to secure the door blank to the top housing 96 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series Remove the printer Before you begin remove the following as described in this manual e Battery e Rear housing e EarlySense module e CO2 module e SpO2 module or blanking panel e NIBP module e Bottom housing e Top housing 1 Remove the two Torx screws that secure the printer housing to the top housing 2 Remove the printer from the top housing a Hold the printer housing while opening the printer door b Separate the printer and printer door from the top housing Reassembly notes 1 Verify that the ground wire exits from the side opposite the printer board in the notched area 2 Place the printer door
85. e up to 30 seconds to stabilize and verify a displayed SpO2 saturation level of 90 1 sat point Disconnect the SRC MAX Perform an EarlySense test Note The following test confirms that data can pass to the device from the OY OW a a a sensor The device performs a self test upon power up If the tiles show on the device then the module is functional Power on the device Touch the Settings tab Touch the Device tab Touch Continuous Monitoring Touch the Home tab Connect the EarlySense sensor to the device and then wait approximately 40 seconds for the Movement frame to appear Verify that the bed exit sensitivity graphic is lighted and active SureTemp temperature system test The SureTemp temperature system test is performed using a calibration key cal key The calibration key tests the system using a fixed resistance to display a temperature of 97 3 0 2 F 36 3 0 1 C Perform a SureTemp temperature system test 1 With the system power on and the temperature probe in the well disconnect the probe cable from the temperature input connector on the front of the device Connect the calibration key to the temperature input connector Remove the probe from the well Verify that the displayed temperature is 97 3 0 2 F 36 3 0 1 C SureTemp temperature probe and system test Use this procedure to test the temperature function while verifying the temperature probe To achieve accurate results you
86. ect color coded probe The probe well is missing Insert a temperature probe well well The SureTemp temperature module is faulty Verify that the lever arm on the back of the probe well housing is engaging switch SW1 on the temperature PCBA If the problem persists replace the module Replace temperature probe The probe is faulty Replace the temperature probe Service manual Message Temperature not functional Call for service Retry temperature measurement Note This message often accompanies other temperature messages Temperature time limit exceeded Retry temperature measurement Information Tissue contact lost Possible cause The SureTemp temperature module is faulty An internal error occurred The USB cable is disconnected The battery is depleted or missing Braun ThermoScan PRO 4000 thermometer only A probe heater or data error occurred User settings require adjustment The ambient temperature is out of range The SureTemp temperature module is faulty The direct mode timed out Lost tissue contact while attempting to acquire temperature reading or acquired reading was performed with limited tissue contact Troubleshooting 51 Suggested action Verify module functionality by replacing the temperature probe with the CAL KEY assembly If the message persists after you have installed the CAL KEY assembly replace the module Check the error logs for temperature errors See the
87. edition of the service tool use the tool to perform a complete functional verification and calibration of the device in lieu of performing the basic tests Component Service interval Service procedure NIBP module Annually Basic functional verification Sp02 module Annually Basic functional verification SpHb parameter Annually Basic functional verification FarlySense module N A N A RRa parameter N A N A C02 module Annually or 1200 hours whichever Calibration first time only comes first Annually or 4000 hours whichever Calibration comes first 30 000 hours Replace the module SureTemp Plus Annually Basic functional verification Braun ThermoScan PRO 4000 Annually Basic functional verification Battery 300 charge cycles Replace the battery Initially calibrate the module after 1200 operating hours then once a year or after 4000 operating hours whichever comes first The initial calibration should not occur before 720 hours of use If the initial calibration is done before 720 hours of use the module will reset to require its next calibration after 1200 hours instead of after 4000 hours Use the service tool Gold edition to perform a complete functional verification and calibration of the device whenever any of the following conditions exist e Based on the basic functional verification the device does not meet specifications e The device has been dropped or otherwise damaged e The device is malfunctioning e The case has be
88. eeeeeeceesseeeeeeeeeeeeeeeeeeeaaneeeeeeeeeesaaes 137 Rear HOUSING ue een eet tee Ebert debet te ett et n t eset te cate 137 Bottom housing e oo ane bg e Ne nre t CY ee 142 Extended bottom NOUSING uto toto ti te teet e Sane ee sese de eto 144 Extended top ho slngis cien YY gyn WW Ie ee RR 145 TOP NOUSING ar ott denter t rra de t at e dee ueteri te bend 146 adepan o o oea TL 147 Front HOUSING and mMASECtiON rne et ee e iia A E R A 148 Miscellaneous parts afron a a E ra ea enie 150 SERICE TOOS ee LE 151 ODTONS see a a e a Od a a A 152 Service parts for Braun PRO 4000 and dock ssssssssssseseeeeeeee 159 LiGefises E E E Se ee es 160 Partners in Care service and support agreements ssssssseeee 161 Service and repalFtraltitig nenii RW erede nha NW NN E rv ee ceeds 163 Appendices we unies ados WG y GC FN ADO 165 Decontamination and cleaning requirements for returns 165 Clean the CO2 input connector ssssssssssssee eene 167 Identifying the monitor and subsystems ssssssss LL FRYN 167 Eactory sd fallltSs s e emos tee ena et rate p ee ed e pa eue O8 ee 171 Disassembly and repair reference ssssssssssss eee eene 185 Interconnect diagram sssssssssssseeeeeeneh rrr rere rens 197 Symbols Documentation symbols A A A 7d welchallyn com Power symbols 2 o WARNING The warning statements in this manual identify conditions or practices that could
89. elding bags before removing them from static protected areas 8 Safety Welch Allyn Connex Vital Signs Monitor 6000 Series e Always test your ground strap bench mat conductive work surface and ground cord before removing components and assemblies from their protective bags and before beginning any disassembly or assembly procedures Overview Purpose and scope This service manual is a reference for periodic preventive maintenance and corrective service procedures for the Welch Allyn Connex Vital Signs Monitor 6000 Series firmware version 2 0X 2 1X It is intended for use only by trained and qualified service personnel Corrective service is supported to the level of field replaceable units These include circuit board assemblies and some subassemblies case parts and other parts A CAUTION No component level repair of circuit boards and subassemblies is supported Use only the repair procedures described in this manual A WARNING When performing a service procedure follow the instructions exactly as presented in this manual Failure to do so could damage the monitor invalidate the product warranty and lead to serious personal injury Find instructions for functional testing and performance verification in the Welch Allyn Service Tool help files This manual applies only to this device For servicing of any other vital signs monitor see the service manual for the specific device Service work not described in this manu
90. en opened e An internal part has been replaced battery excluded Note For instructions on using the Gold edition see the service tool help files Service manual Maintenance Overview 15 For device maintenance information see Maintenance and service in the device s directions for use Covered topics include the following Replacing the printer paper Inspecting and cleaning the device and accessories Changing the battery The Welch Allyn Service Tool The Welch Allyn Service Tool is available in the following editions Silver Accompanies your device Gold Reauired to perform complete functional verification and calibration This edition reguires an additional license For more information about acguiring this license contact Welch Allyn Note To aualify for the Gold license you must attend the Welch Allyn technical training course or complete online training for the device Clinicians and technical service personnel can use the service tool to manage and maintain supported Welch Allyn products You can use the service tool to do the following Review device information When connected to the device the service tool lists installed modules installed firmware and hardware versions warranty and repair information status and usage history Receive notifications when periodic maintenance is needed The service tool can help you manage and maintain your entire inventory of supported Welch Allyn products Through
91. er 103372 Spot profile 6300 only 103373 Triage profile 6300 only Service manual Partners in Care service and support agreements Material no 105363 03910 03911 05364 04197 05870 Item Continuous CVSM 6300 CVSM 6400 CVSM 6700 Weight sca Monitoring profile standard license 6500 standard license 6800 standard license CD Motion pulse and respiration Comprehensive support agreements Material no 1 6000 02 C 1 6000 02 2C 1 6000 02 5C S1 6000 ES S1 6000ES C S1 6000ES 2C S1 6000ES 5C S1 6000ES 2 S1 6000ES 5 S1 6000 S1 6000 2 1 6000 02 2 S1 6000 5 Item CVSM CO2 Comp w Cal Partner Pgm 1YR CVSM CO2 Comp w CAL Partner Pgm 2yr CVSM CO2 Comp w CAL Partner Pgm 5yr CVSM ES Comp Partner Pgm 1YR CVSM ES Comp w CAL Partner Pgm 1YR CVSM ES Comp w CAL Partner Pgm 2YR CVSM ES Comp w CAL Partner Pgm 5YR CVSM ES Comprehensive Partner Pgm 2YR CVSM ES Comprehensive Partner Pgm 5YR CVSM Comp Partner Pgm 1yr CVSM Comp Partner Pgm 2yr CVSM Comp Partner Pgm 2yr with CO2 CVSM Comp Partner Pgm 5yr Field replaceable units 161 Notes 6400 6500 6700 and 6800 only 6300 only 6400 and 6500 only 6700 and 6800 only 6400 6500 6700 and 6800 with EarlySense only not compatible with RRA or etC02 162 Field replaceable units Material no S1 60 S1 60 S1 60 S1 60 S1 6
92. er The paper is not properly loaded Align the paper with the print head The paper sensor does not detect paper Replace the paper Check the paper sensor Printer too hot wait to retry The print head overheated Wait for the print head to cool down Printer not functional Call for The printer motor is broken Replace the printer service The detection switch malfunctioned Replace the printer A hardware failure occurred in the power supply Check printer voltage The printer does not identify itself correctly Check the jumper setting at J8 on the printer board Replace the printer if necessary The printer does not enumerate Replace the printer The printer door is ajar Close the printer door Information Fonts files missing Landscape Chinese fonts not installed Obtain Chinese fonts from Welch print unavailable Allyn Use the service tool to install Chinese fonts Printing records Printing records Allows the user to cancel printing if desired Note The number of records reguested appears in the message and counts down during printing Printing report please wait The Automatic print on interval Wait for printing to complete control is enabled Change the interval configuration to disable Automatic print on interval 54 Troubleshooting Welch Allyn Connex Vital Signs Monitor 6000 Series Communications module messages Message Possible cause Suggested action Communications module did not The communications board is
93. er consumable items are listed separately in the accessories list on the user documentation CD or www welchallyn com Service kits are shown with the contents listed underneath each kit Rear housing G so 2x 9 138 Field replaceable units Welch Allyn Connex Vital Signs Monitor 6000 Series L rj a S Serv Kit VSM6000 Rear housing material no 103375 No Item Oty 1 Rear housing 1 ea 4 Communications door dowel pin 2ea 5 Communications door spring ea 6 Communications door ea 7 Communications door captive screw ea 8 IEC connector ea 9 Ground lug ea 0 Screw plastite 24 20 X 0 500 Torx pan head 2 ea 1 Flat washer 1 ea 2 Hex nut 1 ea 3 Ground lug plate 1 ea Service manual Field replaceable units 139 No Item Oty 15 Rear housing gasket Norprene tubing 20 in 17 AC power harness 1 ea Serv Kit VSM6000 Basic comms PCBA material no 103354 No Item Oty 20a Communications board Model 6300 1ea Serv Kit PLFM Standard comms PCBA material no 103355 No Item Oty 20b Communications board Models 6400 6500 6700 and 6800 1ea Serv Kit PLFM Radio material no 104560 No Item Oty 16 Antenna board 1 ea 21 Radio board 802 11a b g 1 ea 22 Screw M3 X 0 5 Phillips pan head 4 ea 24 Antenna mounting foam block 1 ea 39 Antenna cable lea 76 _ Radio label 1 ea Serv Kit PLFM Antenna material no 103357 No Item Oty
94. er errors Replace the main board if necessary Replace the MCE PCBA Bar code reader Symptom The bar code reader powers on but does not transfer data Possible cause No license is installed Suggested action Purchase a license and install he license using the service ool The bar code reader is not programmed to use USB Refer to the manufacturer s Com Port Emulation mode The bar code reader is not supported documentation to program he bar code reader to USB COM Port Emulation mode For Honeywell model 4600g bar code readers verify that he PID is set to 020A Service manual Troubleshooting 43 Errors Symptom Possible cause Suggested action 000000001 An internal software error Power down and restart If the error persists call Welch Allyn 000000002 An unclassified hardware error Technical Support for service 000000003 Graphics RAM POST 000000004 System RAM POST 000000005 Watchdog POST 000000006 FLASH initiation failed 000000007 A display system error 000000008 A real time clock error 000000009 An audio system error 000000010 An Ethernet system error 000000011 The touchscreen controller failed 000000012 Five or more SMBUS errors over a 1 minute period occurred 000000013 The communications module or main board failed 000000014 Main board USB hub failure 000000015 Software watchdog timer reset Technical alarm messages This section presents table
95. er alarm is on Dismiss the alarm Intervals are turned on Stop intervals Desired profile does not appear in The profile license is not installed Check for the license Go to the Profiles tab Advanced settings Service tab Licensing tab Verify that the profile license box is checked If not purchase the license and install using the service tool Communication Symptom Possible cause Suggested action Cannot communicate through the The battery charge is low Connect the device to AC power USB client connection and allow the battery to fully charge The communications board does not receive Check the voltage from J49 on power the main board for 5 0 0 5V DC Replace the main board if necessary The USB client is defective Test the connection by connecting a PC running the service tool Verify that the Service manual Troubleshooting 35 Symptom Possible cause Suggested action service tool is configured properly on the PC to communicate with the device See the service tool help files Replace the power cable to the communications board USB accessories do not The accessory is defective Replace with a known good communicate with the monitor accessory The communications board is not receiving power Check the voltage from J49 on he main board for 5 0 0 5V DC Replace the main board if necessary One or more USB host connections are defective Test the connection with a USB humb drive If no power or enumeration is pr
96. esent such as an LED on a thumb drive replace he communications board A USB connection from the communications Verify that the USB cables are board to the main board is faulty connected correctly Replace the USB cables The device does not communicate The device is not configured properly Check the settings with your via Ethernet with the computer network administrator network The communications board is not receiving power Check the voltage from J49 on the main board for 5 0 0 5V DC Replace the main board if necessary The Ethernet connection from the main board is Test the internal Ethernet cable faulty Replace if necessary Verify that the shim is installed if required on the Ethernet cable connector at J11 See the reassembly notes for the main board The network Ethernet switches are not set to the Set the switches to 10 Mbps full correct speed to work with the device duplex The cable run to the switch is too long Use a shorter patch cable The radio does not connect to the The device is out of range of the access point Check the network status network screen s RSSI value The device is not configured properly Check the settings with your network administrator The antenna is defective Check the antenna cable and antenna connection Replace the cable and antenna if necessary 36 Troubleshooting Alarm Welch Allyn Connex Vital Signs Monitor 6000 Series Symptom Poss
97. form CO2 calibration Replace the module Check the error message and take corrective action presented Resume using the monitor Resume or retry calibration Patient movement messages Message Replace the bed sensor The bed sensor is disconnected The bed sensor is upside down Possible cause Th Th Th Th ex e sensor is faulty or expired e cable is faulty or expired e bed sensor is disconnected from the monitor e bed sensor is disconnected from the tension cable Th mattress mattress cover or mattress pad Suggested action Replace the bed sensor Replace the cable Check the bed sensor cable to ensure that connections to the monitor and the extension cable are tight e bed sensor was not placed properly underthe Turn the sensor right side up 46 Troubleshooting Message Welch Allyn Connex Vital Signs Monitor 6000 Series Possible cause Suggested action Cannot measure patient Lost or The sensor is not under the The sensor is not under the patient s chest Low unstable signal Cannot measure respiration confidence condition The sensor is turned 90 degrees placed vertically Low confidence condition There is excessive patient movement Low confidence condition An unqualified mattress type is in use patient s chest Low confidence condition Place the sensor horizontally under the patient s mattress with the cable extending toward
98. ges and extend half way up from the bottom on both sides of the LCD Add tape to the edge of the LCD frame where the harness passes through to connect to the LCD to prevent abrasion to the LCD harness When adding the ferrite beads align the beads with the marks on the LCD frame Add tape to secure the harness to the LCD frame where the harness passes through Remove the front housing Before you begin remove the following as described in this manual Battery Rear housing EarlySense module CO2 module SpO2 module or blanking panel NIBP module Bottom housing Top housing Light bar Temperature module and mounting cover 110 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series e Main board e LCD Remove the remaining strut from the front housing When replacing the front housing For models with the temperature option replace the thermal shield 45 111 Functional verification and calibration Functional verification tests The functional verification tests help to confirm the proper operation of the device and its options The tests may also be useful as a diagnostic tool to help isolate a malfunction It is not necessary to disassemble the device to perform these tests For periodic service you can at a minimum perform the basic functional verification tests described in this manual These tests are for customers who have the Si
99. gs for temperature errors See the service tool help files for details on specific errors and suggested actions If no temperature error is logged the main board Replace the main board if might be defective necessary Braun ThermoScan PRO 4000 thermometer Symptom Possible cause Suggested action The thermometer batteries dont The rechargeable battery pack no longer takes a Replace the rechargeable battery charge charge pack Primary AA batteries are installed in the Replace the batteries with a thermometer rechargeable battery pack The dock LED is green but the Primary AA batteries are installed in the Replace the batteries with a battery is low or depleted thermometer rechargeable battery pack The dock is defective Replace the dock Service manual Symptom Thermometer readings do not transfer to the device Possible cause The external USB cable is unplugged The USB bus has stopped communicating with the Braun dock The device displays wrench error 00000014 Troubleshooting 41 Suggested action Check the external USB connection Reboot the device Note manufacturer s product documentation Manual parameters Printer Symptom The manual parameter frame does not appear on the Home tab or the Patients manual tab is blank BMI is not displayed Symptom The printer does not print Possible cause No manual parameters are selected in Advanced settings The BMI parame
100. h the Self tests tab To unlock the touchscreen touch amp at the bottom of the screen To disable the touchscreen lock touch the Settings tab touch the Device tab and uncheck Allow display lock timeout Check the connection at J48 on the main board with display flex cable Replace the touchscreen and display assembly Replace the main board Replace the touchscreen Wake the display by touching the screen or the Power button Turn on the device by pressing the Power button In Advanced Settings touch the General tab and then touch the Display tab Set Device 34 Troubleshooting Welch Allyn Connex Vital Signs Monitor 6000 Series Symptom Possible cause Suggested action power down to the desired interval An internal connection is faulty Check the display harness connections at the display and J19 on the main board Replace the cable if damaged A cable is damaged Replace the cable The display is dim The brightness setting is too low Increase the brightness setting Touch the Settings tab touch the Device tab touch Defaults and set Display brightness to the desired level The display has reached the end of its useful life Replace the display User interface Symptom Possible cause Suggested action Unable to access advanced Patient monitoring is active or being simulated Discontinue patient monitoring or settings or enter the advanced stop the simulation settings code The paramet
101. he holes in the speaker with the pins on the bottom housing and press the speaker into place Apply pressure to the outer radius of the speaker to ensure good adhesion with the bottom housing 88 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series Remove the top housing Top housing No Item No Item 14 Screw M4 X 10 pan head with NYLOC 35 Printer door 31 Handle insert 68 Paper feed roller 32 Top housing 69 Printer housing 33 Light bar 72 Screw M2 2X8 Thrdform PNH TRX 34 Light bar board Not shown Printer door blank Service manual Disassembly and repair 89 Housing top extension extended chassis only No Item No Item 74 M4 standoff 79 Top housing gasket 75 Housing top extension Before you begin remove the following as described in this manual e Battery e Rear housing e EarlySense module e CO2 module e SpO2 module or blanking panel e NIBP module e Bottom housing Note Do not remove the side panel that contains the power button 1 If your model has an extended chassis remove the housing top extension a Use a 5 16 inch socket and driver to remove the two standoffs 74 that secure the housing top extension 75 b Remove the housing top extension CJ 2 Disconnect the power connector on the main harness from J30 on the main board 90 Disassembly and repair Welch Allyn Connex Vital Signs Mo
102. ible cause Suggested action The communications board is not receiving power Check the voltage from J49 on the main board for 5 0 0 5V DC Replace the main board if necessary Symptom Possible cause Suggested action The light bar does not turn on No audible alarm occurs No alarm was triggered There is a faulty connection The light bar board is defective The main board is defective No alarm was triggered The alarm audio is set to off The alarm audio is set too low Verify that the light bar flashes when the monitor starts Verify that the alarm is triggered by a visual indicator in the message status area and an audio alarm occurs Check the light bar harness and connections at the light bar and J46 on the main board Replace the defective cable if necessary Apply 3 3V to pin 1 of the harness and ground to pin 2 Verify that the amber LEDs illuminate Connect the ground to pin 3 Verify that the red LEDs illuminate If one or both do not illuminate replace the LED light bar Verify that there are 3 3V at pin 1 of J46 on the main board Verify that the alarm is triggered by visual indicator in message status area and light bar Listen for audible sounds on start up Touch the Alarms tab and then touch the General tab Select Alarm Audio on In the Advanced menu touch the General tab and then touch the Alarms tab Uncheck Allow user to turn off general audio Touch the Alarms t
103. ibration error can occur This accuracy check verifies only the accuracy of the primary transducer If the safety transducer is out of calibration a calibration error can occur due to the pressure difference between the primary transducer and the safety transducer To avoid equipment calibration errors Welch Allyn recommends that a qualified service technician perform a full functional verification and calibration on an annual basis Perform an NIBP accuracy check Note If you are performing this test after performing a previous NIBP check skip to step 7 1 Set up the test equipment 2 Launch the service tool on the PC 3 Ifthe simplified interface is active choose the Service option 4 Log on with your user ID and password or with ADMIN as the user ID and leave the ood 20 21 password field blank Power on the device Select the device you want to test from the device list Click NIBP Sensor under the Device Information tab Click Accuracy Check in the NIBP Sensor pane on the right side of the window Connect the 500 CC volume Turn on the pressure meter and zero if necessary Check the accuracy at 0 mmHg Record the reading on the pressure meter and the service tool and compare the results Using the hand bulb pressurize the NIBP system to 50 mmHg z 5 mmHg and allow 10 seconds for the pressure to stabilize Record the reading on the pressure meter and the service tool and compare the results
104. ion on the monitor CAUTION DO NOT use harsh solvents such as acetone on the monitor The following agents are compatible with the monitor Follow the cleaning agent manufacturer s guidelines e 70 percent isopropyl alcohol e 10 percent chlorine bleach solution Note Note Note Disinfect according to your facility s protocols and standards or local regulations When cleaning the device avoid using cloths or solutions that include quaternary ammonium compounds ammonium chlorides or glutaraldehyde based disinfectants Disinfect according to your facility s protocols and standards or local regulations Service manual Appendices 167 70 percent isopropyl alcohol Wipe the monitor with a clean cloth slightly dampened with 70 percent isopropyl alcohol 10 percent chlorine bleach solution 1 Wipe the monitor with a clean cloth slightly dampened with a 10 percent bleach and water solution Follow the cleaning agent manufacturer s guidelines 2 Rinse with a clean cloth slightly dampened with water that meets EP and USP quality standards 3 Allow the monitor surface to dry for a minimum of 10 minutes before using the monitor Clean the C02 input connector If a new sampling line is securely connected to the device but the pump does not activate clean the CO2 input connector on the device as part of your troubleshooting 1 Remove the sampling line from the device 2 Using compressed air supplied in a can with
105. ires the service tool Gold edition Service manual Message Purging filter line Check calibration gas concentration Check calibration gas flow Check exhaust port for obstruction Calibration overdue CO2 might not be accurate Factory service overdue CO2 might not be accurate Calibration failed Calibration completed successfully Calibration aborted Possible cause An occlusion was detected in the sampling line which automatically initiated a purge cycle Th Th e calibration gas is not flowing e calibration gas has the wrong CO2 concentration Th Th 5 Th Th Th er e calibration gas flow is unstable e exhaust port is blocked ernal flow problem e due date for calibration has passed or message An uninterrupted error free calibration took place You or some other user interrupted the Ca libration e due date for factory service has passed e calibration failed for the reason named in the Troubleshooting 45 Suggested action Wait for the purge cycle to clear he blockage and the module to be reset Check that the calibration gas is urned on Check that the calibration gas has the correct concentration Check the sampling line for kinks or obstructions Check all tubing connections for eaks Check that the gas source is not running out Verify that the exhaust port is unobstructed Replace the module Per
106. ithium lon battery or go to the RBRC website at www rbrc org for additional information When recycling is not an option dispose of batteries in an environmentally safe manner consistent with local regulations Factors affecting battery operating time The following settings and conditions affect the battery operating time The display brightness setting The display power saver setting The device power down setting Frequency and duration of alarms and alerts Amount of motion artifact during NIBP measurements Radio searching for an access point 18 Overview Welch Allyn Connex Vital Signs Monitor 6000 Series Controls indicators and connectors The following diagrams show a full featured monitor Your monitor based on size or configuration might not contain all of these features Top Left Front view No Feature 1 Printer 2 Light bar 3 Thermome 4 Thermome 5 Thermome 6 LCD screen ry ry ry connector behind cover 7 Battery compartment behind cover Description Printer provides a printout of patient and device information Provides a visual alarm with red and amber LEDs Temperature probe cover box Temperature probe Secures the probe connection to the monitor 1024 x 600 pixels color touchscreen provides a graphical user interface Houses the lithium ion battery 20 Controls indicators and connectors Welch Allyn Connex Vital Signs Monitor 6000 Series No Feature Descri
107. l 1 ea b4 03558 VSM 6000 probe well seal 1 ea 56 03542 VSM 6000 temp front housing 1 ea 55 03543 VSM 6000 horizontal struts 2 ea 53 03545 VSM 6000 temp housing templess 1 ea 62 03573 VSM 6000 LCD frame 1 ea otshown 103548 VSM 6000 USB mini B to USB A right angle 2 ea ot shown 103549 VSM 6000 Ethernet cable 1 ea ot shown 103553 VSM 600 main harness 1 ea ot shown 103563 PLFM USB cable mini B RT type A RT 1 ea ot shown 103564 PLFM SpO2 blank 1 ea ot shown 103572 VSM 6000 USB cable separator 1 ea ot shown 103578 PLFM LCD harness 1 ea Miscellaneous parts Serv Kit VSM6000 Screws and fasteners material no 103395 No Item Oty 10 Screw plastite 4 20 X 0 500 Torx pan head 160 ea 14 Screw M4 X 10 pan head with NYLOC 45 ea 29 Bumper 3M SJ5012 40 ea 47 Screw M3 x 5 pan head 60 ea 60 HSG clamp 10 ea 63 Grommet ear G411 1 20 ea 64 Shoulder screw ear G 411 1 metric 20 ea Service manual No 65 66 72 74 Not shown Not shown Not shown Service tools Material no 103396 103521 Item Clamp cable 3 16 X 3 8 wide X 3 4 long Washer M3 Screw M2 2X8 THRDFORM PNH TRX printer door roller M4 standoff Tie wrap 6 inch VSM 6000 tape 103576 USB cable retaining clip Item Welch Allyn Service Tool Gold license key VSM6000 Welch Allyn Service Tool CD Field replaceable units 151 Oty 10 ea 10 ea 45 ea 20 ea 10 ea 1 roll 30 ea Oty 152 Field replaceable units Welch Allyn Connex Vital Sign
108. les for details on specific errors and suggested actions Check with Welch Allyn for software updates Filter line disconnected The sampling line is not connected to the monitor Connect a sampling line to the monitor Check to ensure that the sampling line plug is tightly connected to the monitor The sampling line is defective Replace the sampling line The input connector is dirty Clean the input connector See the appendices for instructions The sampling line detection switch is faulty Replace the module Occlusion in gas line High priority The purge cycle failed to clear a blockage in the Replace the sampling line alarm sampling line The purge cycle failed to clear a blockage inside Replace the module the module C02 temperature out of range CO2 C02 module temperature is out of range Wait for the module temperature is not calibrated to return to normal and the module to reset before calibrating CO2 Move to a location where the ambient temperature enables the module temperature to return to normal and the module to reset before calibrating CO2 Connect or clear filter line Calibration failed because sampling line is Check sampling line for blocked or kinked obstruction or kinks Replace the sampling line if necessary Module is not ready for calibration because the Check to ensure that the sampling line is not connected to the monitor sampling line plug is tightly connected to the monitor 1 Requ
109. ll the SpO2 module Insert the CO2 module into the housing with the serial number label facing up Connect the two USB cables to the CO2 module Replace the CO2 module faceplate Before you begin remove the following as described in this manual Battery Rear housing CO2 module Remove the two blank labels securing the clear housing cover to the module housing Using a slotted screwdriver release the three plastic clips from the module rear housing and remove the clear housing cover Service manual Disassembly and repair 77 9 8 4 Remove the spring clip from the input port and slide the input port away from the faceplate 5 Remove the faceplate a Disengage one plastic clip on the module rear housing from the faceplate b Remove the faceplate by pivoting it away from the rear housing 78 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series 6 Inspect the new faceplate before installing it a Verify that the spring is attached to the door latch b Verify that the door opens and closes freely 7 Slide the new faceplate onto the module rear housing until both plastic clips lock in place 8 Install the input port and spring clip a Slide the input port into the faceplate receptacle until the port is flush with the faceplate b While holding the port in place install the spring clip over the port and receptacle as
110. llyn Connex Vital Signs Monitor 6000 Series DM O OT os Remove the strut Remove the tape that secures the light bar harness to the LCD frame Disconnect the light bar harness from J46 on the main board Remove the light bar board 34 and light bar 33 from the front housing Remove the light bar board from the light bar Disconnect the light bar harness from the light bar board Reassembly notes Insert the light bar board into the light bar as follows 1 Place the end without the connector into the closed end of the light bar with the LEDs facing into the light bar 2 Ensure that you slide the non connector end of the light bar board to the end of the slot in the light bar Using the end furthest from the ferrite bead plug the light bar harness into the light bar board Route the light bar harness as follows Oo Through the slot in the front housing underneath the horizontal strut o In the channel and between the top of the housing and the LCD frame standoffs Secure the light bar harness with tape making sure that the ferrite bead is between the main board and the tape Service manual Remove the temperature module or housing Disassembly and repair 99 No Item No 10 Screw plastite 4 20 X 0 500 Torx panhead 54 37 Right side panel 55 42 Front housing 56 44 Temperature blanking panel 60 45 Thermal shield 67 52 Temperature module 71 53 Te
111. log appears Note Note If the monitor is in the Continuous Monitoring profile and continuous patient measurement data has been stored with patient context the Power down options dialog displays the following options e Save patient data on the device e Remove patient data from the device If the monitor is in the Continuous Monitoring profile and continuous measurement patient data has been stored without patient context the Power down options dialog displays the following options e Save patient data on the device with a temporary Patient ID e Remove patient data from the device 4 Select the desired option and then touch Power down The Power down options dialog The buttons in this dialog produce varied effects as noted below e Power down o When the Continuous Monitoring profile is not active The device performs a complete software shutdown and any patient context and patient measurement data displayed onscreen are cleared o When the Continuous Monitoring profile is active but no trend data has been stored The device performs a complete software shutdown o When the Continuous Monitoring profile is active and trend data has been stored If you opted to save patient data existing patient context if established and trend data are stored and can be re established on the next power up 62 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series f you opted to save patient dat
112. lver edition of the Welch Allyn Service Tool If you have the Gold edition of the service tool use the tool to perform a complete functional verification and calibration of the device in lieu of performing the basic tests Any time you open the case you must use the service tool Gold edition to perform a complete functional verification and calibration of the device before returning the device to service Note For instructions on using the Gold edition see the service tool help files About the Welch Allyn Service Tool The service tool is reguired to complete functional verification and calibration tests The service tool is available in the following editions e Silver edition Enables NIBP functional verification tests to satisfy the recommended annual service If any Silver edition testing shows an out of specification result use the Gold edition to perform a full calibration Gold edition Checks the functionality and calibration of the device As it checks the device the Gold edition also performs any needed calibration to bring the device within specifications This full suite of tests is required to complete a repair Each time you open the case you must use the Gold edition to test the device before returning the device to normal use For information about the service tool see the following e For instructions on installing and using the service tool see the Welch Allyn Service Tool Installation and Configuration Guide
113. mperature housing models without the temperature option Note models without the temperature option Note Item Probe well seal Horizontal struts Temperature mounting cover HSG clamp Left insert Temperature connection access cover These instructions also apply to removing the temperature housing for Do not disconnect the USB cable from the temperature module unless you plan to replace the module Disconnect the USB cable at the main board when removing the module Before you begin remove the following as described in this manual Battery Rear housing EarlySense module CO2 module SpO2 module or blanking panel 100 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series e NIBP module e Bottom housing e Top housing Note You can remove and replace the temperature module without disconnecting the main harness battery harnesses USB cables or light bar harness from the main board 1 Remove the probe well from the temperature module 2 Disconnect the power button flex cable from the J6 ZIF locking connector on the main board and remove the securing tape 3 Remove the right side panel 37 4 Remove the two Torx screws 10 from the HSG clamp 60 O loj i9 5 Remove the two Torx screws 10 that secure the top of the temperature module or empty housing 6 Remove the temperature module or empty housing Note If you a
114. n delay 10 seconds 172 Appendices Welch Allyn Connex Vital Signs Monitor 6000 Series Default Settings value No breath detected alarm delay Adult 30 seconds Pediatric 20 seconds Neonate 15 seconds SpHb alarm condition delay 10 seconds Service manual NIBP Settings Alarms Systolic and diastolic alarm limits on off control Systolic Upper limit Systolic Lower limit Diastolic Upper limit Diastolic Lower limit MAP alarm limits on off control MAP Upper limit MAP Lower limit Intervals Interval Minutes Automatic print on interval Advanced Display MAP SYS DIA as primary MAP as primary Tube type Appendices 173 Default value On Adu Pedi Neo Adu Pedi Neo Adu Pedi Neo Adu Pedi Neo Off Adu Pedi Neo Adu Pedi Neo t 220 mmHg 29 3 kPa atric 145 mmHg 19 3 kPa nate 100 mmHg 13 3 kPa t 75 mmHg 10 0 kPa atric 75 mmHg 10 0 kPa nate 50 mmHg 6 7 kPa t 110 mmHg 14 7 kPa atric 100 mmHg 13 3 kPa nate 70 mmHg 9 3 kPa t 35 mmHg 4 7 kPa atric 35 mmHg 4 7 kPa nate 30 mmHg 4 0 kPa t 120 mmHg 16 kPa atric 110 mmHg 14 7 kPa nate 80 mmHg 10 7 kPa t 50 mmHg 6 7 kPa atric 50 mmHg 6 7 kPa nate 35 mmHg 4 7 kPa Automatic 15 minutes Disabled Enabled Enabled Disabled 2 tubes 174 Appendices Settings Unit of measure Algorithm default C
115. n this manual Battery Rear housing EarlySense module CO2 module SpO2 module or blanking panel NIBP module Bottom housing Top housing Main board 108 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series Note It is not necessary to remove the temperature module or light bar to remove the main board or LCD 1 Disconnect the LCD harness from the LCD For easier access to the connector you can slide the ferrite bead closest to the connector up the harness 2 Remove the four shoulder screws that secure the LCD frame 3 Remove the LCD frame Note Be sure to support the LCD if you are removing it with the frame The foam strips on the LCD might cause the LCD to stick to the frame 4 Remove the LCD Reassembly notes A CAUTION The solder joint of the LCD connector J48 is fragile When inserting or removing the flex cable do not stress the solder joint Insert the LCD into the bezel in the front housing with the exposed board on the bottom Verify that the LCD flex cable feeds through the bezel s clearance feature Place the LCD frame over the LCD Verify that the LCD frame does not cover the LCD flex cable Service manual Disassembly and repair 109 When replacing the LCD Peel the protective sheet from the LCD Verify that the foam strips are installed on the back of the LCD near the top and bottom ed
116. nheit Enabled Oral Default value On Adult 120 bpm Pediatric 150 bpm Neonate 200 bpm Adult 50 bpm Pediatric 50 bpm Neonate 100 bpm Off Enabled Service manual Appendices 177 EarlySense Settings Default value Patient Motion General Patient not admitted delay 15 minutes Patient not measured delay 12 hours Low motion alert time 23400 seconds EarlySense sensor selection Bed Patient turn interval Off Patient Motion Alarms Exit sensitivity enabled On Exit sensitivity 3 Motion alarm enabled On etC02 Settings Default value Alarms etCO2 alarm limits on off control On etCO2 Upper limit Adult 60 mmHg 8 0 kPa Pediatric 60 mmHg 8 0 kPa Neonate 50 mmHg 6 7 kPa etCO2 Lower limit Adult 15 mmHg 2 0 kPa Pediatric 15 mmHg 2 0 kPa Neonate 20 mmHg 2 7 kPa FiCO2 alarm limits on off control On FiCO2 Upper limit Adult 8 mmHg 1 1 kPa Pediatric 8 mmHg 1 1 kPa Neonate 5 mmHg 0 7 kPa High alarm delay 15 seconds Setup Pump standby time 15 minutes 178 Appendices RR IPI Welch Allyn Connex Vital Signs Monitor 6000 Series Settings Default value Advanced etCO2 view default Numeric Display FiCO2 Enabled Waveform scale default 50 mmHg Unit of measure mmHg Enable sampling line dialog Enabled Sweep speed default 6 25 mm s BTPS compensation Enabled Settings Default value Alarms Alarm limits on off control On Upper limit Adult 30 breaths
117. nitor 6000 Series E 2 P ii Z J30 A Er PP J 1000000000 e z 3 Lay the main harness over the top of the unit to clear the USB cables 4 For models that include the temperature option disconnect the USB cable connected to the temperature module from J1 on the main board and free the USB cable from the cable separator Note Do not remove the USB cable from the temperature module unless you plan to replace the module If you disconnect the USB cable the retaining clip must be replaced upon reassembly 5 For models that include a printer unhook the plastic latch to disconnect the USB cable from the printer 6 Disconnect the USB cables from the main board Remove the USB cables and the cable separator Disconnect and then remove the following Co i Oe e 2 41 ji J334 Ee A CHEER COD e a The fan cable on the main harness from J45 on the main board Service manual OR Disassembly and repair 91 The communications power cable on the main harness from J49 on the main board The battery power harness from J29 on the main board The smart battery harness from J34 on the main board The printer harness from J17 on the main board The speaker cable on the main harness from J12 on the main board Note Use extra care when disconnecting J12 to a
118. nts WARNING Safety risk Place the monitor and accessories in locations where they cannot harm the patient should they fall from a shelf or mount WARNING Fire and explosion hazard Do not operate the monitor in the presence of a flammable anesthetic mixture with air oxygen or nitrous oxide in oxygen enriched environments or in any other potentially explosive environment WARNING Inaccurate measurement risk Dust and particle ingress can affect the accuracy of blood pressure measurements Use the monitor in clean environments to ensure measurement accuracy If you notice dust or lint build up on the monitor s vent openings have the monitor inspected and cleaned by a qualified service technician CAUTION Before disassembling the device or installing options disconnect the patient from the monitor power down the device and disconnect the AC power cord and any attached accessories for example SpO2 sensors blood pressure hoses and cuffs and temperature probes from the device CAUTION To ensure that the monitor meets its performance specifications store and use the monitor in an environment that maintains the specified temperature and humidity ranges CAUTION The monitor may not function properly if dropped or damaged Protect it from severe impact and shock Do not use the monitor if you notice any signs of damage 6 Safety gt p gt Welch Allyn Connex Vital Signs Monitor 6000 Series CAUTION Do not connect more th
119. onitor has a radio a Turn the communications board over to access the radio board taking care to avoid straining the antenna cable HH b Remove the four screws 22 securing the radio board to the communications board A CAUTION Do not disconnect the antenna cable from the radio board unless replacing the antenna cable The female connection on the antenna cable is easily damaged c Hold the communications board with one hand while grasping the radio board at the opposite end from the antenna connection and pull the radio board away from the communications board Perform this step only if you are replacing the radio or antenna Disconnect the radio antenna cable from the radio board Remove the four Torx screws 10 securing the power supply cover Service manual Disassembly and repair 69 4 Remove the power supply cover 18 5 Use a soft tool such as a spudger to separate the foam block 24 from the inside of the rear housing Reassembly notes Route the antenna cable in the channel located at the top of the rear housing When replacing the radio board and antenna 1 If the antenna is removed clean the rear housing and mounting surface with isopropyl alcohol 2 Attach the antenna cable to terminal G on the radio board Attach the other end of the cable to the an
120. onnex Vital Signs Monitor 6000 Series Front housing and midsection Note Replacing the main board reguires using the service tool Gold edition to re provision the device Serv Kit VSM6000 Front housing templess material no 103376 No Item Oty 10 Screw plastite 4 20 X 0 500 Torx pan head 2ea 67 Left insert 1 ea 42 Front housing 1 ea 44 Temp blank front 1 ea Serv Kit VSM6000 Front housing SureTemp material no 103377 No Item Oty 10 Screw plastite 4 20 X 0 500 Torx pan head 1 ea 67 Left insert lea 42 _ Front housing 1 ea 45 Thermal shield 1 ea 56 Temperature front housing 1 ea Service manual Field replaceable units 149 No Item Oty 71 Temperature connection access cover 1 ea Serv Kit PLFM MCE PCBA material no 103352 Note When the main board is replaced all licenses are lost If you did not retain authorization codes to restore those licenses you must order replacement licenses No Item Oty 46 Main board 1 ea Serv Kit PLFM LCD display material no 103351 No Item Oty 48 LCD bezel ea 43 LCD with touchscreen ea 50 Foam pad top ea 51 Foam pad bottom ea Not shown LCD harness ea 150 Field replaceable units Individual parts Welch Allyn Connex Vital Signs Monitor 6000 Series No Material no Item Oty 44 03557 VSM 6000 temp blank front 1 ea 45 03562 VSM 6000 thermal shield 1 ea 48 03565 VSM 6000 LCD beze
121. onnex Vital Signs Monitor 6000 Series issue an RMA number The support representative will provide you with the address of the Welch Allyn Service Center to send your device to Technical support is available during local business hours Returning products When returning a product to Welch Allyn for service ensure that you have the following information e Product name model number and serial number This information may be found on the product and serial number labels on the bottom of the device _ EN o U UU UUUUUUU y e A complete return shipping address e A contact name and phone number e Any special shipping instructions e A purchase order number or credit card number if the product is not covered by a warranty e A full description of the problem or service request 1 Visit us on the web to obtain an RMA www welchallyn com customer self service htm or contact Welch Allyn and reguest an RMA number Note Welch Allyn does not accept returned products without an RMA 2 Ship the device to Welch Allyn observing these packing guidelines a Remove from the package the battery all hoses connectors cables sensors power cords and other ancillary products and equipment except those items that might be associated with the problem Recommendations for returning the Lithium lon battery e Use ground transportation to return batteries e f returning multiple bat
122. or models 6400 6500 6700 and 6800 2b for model 6300 in the communications door opening e Nurse call label 3a for models 6400 6500 6700 and 6800 3b for model 6300 over the nurse call connection 66 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series Disassemble the rear housing No Item No item 1 Rear housing 20a Communications board Model 6300 8 IEC connector 20b Communications board Models 6400 6500 6700 and 6800 0 Screw plastite 4 20 X 0 500 Torx pan head 21 Radio board 802 11a b g 5 Rear housing gasket Norprene tubing 22 Screw M3 X 0 5 Phillips pan head 6 Antenna board 23 Power supply board 7 AC power harness 24 Antenna mounting foam block 8 Power supply cover 39 Antenna cable 9 Fan 40 USB client cover Service manual Disassembly and repair 67 Remove the communications board Before you begin remove the following as described in this manual 1 4 Reassembly notes Battery Rear housing Lay the rear housing on its back on the antistatic mat Remove the four Torx screws 10 that secure the communications board 20a or 20b to the rear housing Remove the communications board by doing the following a b Lift the inside edge of the board until the USB connector clears the wire channel on the power supply cover Slide the board slightly toward the power supply and lift until the board contacts the wire channel on the power supply cover
123. ot match the model description Note A monitor with an R RRa is always configured with M or H for Pulse Oximetry Note RRa is a licensed feature sold in new configurations or as an upgrade Upgrades include new UI User Interface and addition of the CM Continuous Monitoring profile The device is available in multiple configurations Use the following table to determine available 6300 6400 6500 6700 and 6800 model configurations Model Parameter One item from each column based on Model Number Example 64MTPE B North America Example 67NSTP 4 United Kingdom 63 6300 Basic N Nellcor T SureTemp P Printer E Braun A Denmark 64 6400 Standard M Masimo X None X None X None B North America 65 6500 H Hemoglobin C China Wireless Masimo G Argentina X None K South Korea N India UAE 67 6700 N Nellcor C C02 T SureTemp P Printer i Standard P Thailand M Masimo R RRa E Braun X None 68 6800 T Taiwan 3 H Hemoglobin X None X None Wireless Masimo Y Italy S ES Z Brazil t idi 2 Europe 3 Israel 4 United Kingdom 5 Switzerland 6 Australia New Zealand 66 Australia New Zealand orange 7 South Africa B2 Canada 2R Russia 2T Turkey 4S Singapore 170 Appendices Circuit board and internal option labels PCBA identifier XXXXXX Circuit board and internal option labels Serial number XXXX WW YY ID Circuit
124. ovide the serial number of the device you want to install the software on Licenses are available for purchase to turn on additional software features or communication options If you want to install licenses you will need the service tool Silver or Gold edition and an internet connection If you purchase a license you will receive a code to enter in the service tool running on a PC connected to the internet that will contact a server and download the license file The service tool connects with the device to install the license to turn on the advanced feature A more detailed description of the license process can be found in the service tool help files Note When a license authorization code is used to activate the license the authorization code is tied to the device s serial number Save the license authorization code with the serial number for future use If the main board is replaced you will need the authorization code to reactivate the license files 132 Options upgrades and licenses Welch Allyn Connex Vital Signs Monitor 6000 Series Available options upgrades and licenses Options The following options upgrades and licenses can be added to each model s base configuration A CAUTION Before installing any option disconnect the patient from the monitor and power down the device Model 6300 6400 6500 6700 6800 Masimo O O O O O Nellcor O O O O O SureTemp Plus O O O O O Braun ThermoScan PRO 4000 O O O O O Masimo wi
125. plicable SpO2 tester If the message persists after you have 50 Troubleshooting Welch Allyn Connex Vital Signs Monitor 6000 Series Message Possible cause Suggested action installed the SpO2 tester replace the module SpO2 mode only Check sensor or The sensor is operating as an SpO2 only sensor Reattach the cable to the cable because it failed to calibrate properly monitor Remove the sensor from the patient and reapply SpO2 sensor expires in The sensor will expire soon Replace the sensor Note This message appears only on devices configured with SpHb Replace the SpO2 cable The cable is not functioning properly Replace the cable The SpO2 module is faulty Verify module functionality by replacing the sensor with the applicable SpO2 tester If the message persists after you have installed the SpO2 tester replace the module Temperature messages Message Possible cause Suggested action Alarm Connect temperature probe No probe is connected Connect a temperature probe and retry The probe is faulty Replace the temperature probe The temperature module returned a connect Connect a temperature probe and probe message try again If a probe is already connected replace the probe The SureTemp temperature module is faulty Verify module functionality by replacing the temperature probe with the CAL KEY assembly If the message persists after you have installed the CAL KEY assembly replace the module Insert corr
126. ported device Power down and restart Check the external device Check external and internal USB connections Obtain an authorization code from Welch Allyn to activate the license 56 Troubleshooting Message Unable to save configuration to USB Unable to read configuration from USB USB accessory disconnected Welch Allyn Connex Vital Signs Monitor 6000 Series Possible cause There was a problem writing the configuration file to the USB flash drive There was a problem reading the configuration file to the USB flash drive The USB cable between an external device and the monitor is disconnected Suggested action Use a Welch Allyn approved flash drive Verify that the flash drive is not locked Verify that there is space available on the flash drive Restart and try again Confirm that the USB cable is connected to the device and the monitor System messages Message Alarm Set date and time Incompatible Welch Allyn device Unexpected restart occurred Call for service Information Device shutdown is not available at this time Possible cause The date or time is not set The date or time is not set properly A known USB device enumerates but fails A system error caused the monitor to restart The device cannot perform an immediate shutdown Suggested action Set the date and time Reset the date or time The device may be faulty Test a known good devi
127. ption 8 Blood pressure Supports dual lumen or single lumen hoses 9 Pulse oximetry Nellcor or Masimo rainbow SET module The Nellcor module measures SpO2 and pulse rate The Masimo module measures SpO2 pulse rate SpHb and RRa Note SpHb and RRa are optional parameters Note Monitors configured with RRa cannot be configured with C02 10 CO2 C02 sampling exhaust port 11 C02 CO2 sampling input connector behind cover Right Back Bottom view f No Feature Description 1 Power switch and LED Power on Display power saving button The LED indicates the charging status when the monitor is connected to AC power e Green The battery is charged e Amber The battery is charging 2 Ethernet RJ 45 Provides a hardwired connection to the computer network 3 USB client Provides a connection to an external computer for testing and software upgrades 4 Nurse call Provides a connection to the hospital nurse call system Not available on the 6300 model Service manual Feature Description Controls indicators and connectors 21 Fan exhaust Ground lug equipotential terminal Provided for electrical safety testing and as a means for Power c onnection Mobile stand mounting hardware Secures the mounting plate to the monitor Recess or mounting plate connection of a potential equalization conductor Provides an external AC power connection Secures the monitor when the monitor is mounted on the mobile
128. re clinician ID to save readings Search by clinician ID Reguire password Clear clinician information on manual save Clinical data Automatically send on manual save Delete readings after successful send Emulate Spot Vital Signs LXi Connect to Connex CS Appendices 183 Default value Adult Full name Name Patient ID Disabled Disabled Enabled Disabled Clinician ID Disabled Disabled Disabled Disabled Disabled Disabled Enabled Enabled 184 Appendices Network Settings Options Radio SSID Radio band Authentication type Authentication method Enable radio Enable radio network alarms Network key Server Connectivity Broadcast VM IP NRS IP DNS Name DHCP Selections Port Vitals Management server IP address Port Network rendezvous service NRS IP address Port Network rendezvous service DNS name Port DHCP vendor class identifier Port NRS IP addresses Welch Allyn Connex Vital Signs Monitor 6000 Series Default value com welchallyn b g WPA2 PSK Network key Enabled Disabled 1234567890ABCDEF1 23456 7890ABCDEF1234567890A BCDEF1234567890ABCDEF 7711 0 0 0 0 281 0 0 0 0 7711 WANRS 7711 welchallyn nrs 7711 Those network rendezvous service NRS IP addresses used by your organization 1Software version 2 0 supports up to 16 characters Software version 2 1 supports up to 32 characters Service manual Disassembl
129. re replacing only the temperature module without replacing the temperature mounting cover stop here Install the replacement module in the reverse order of the disassembly procedure 7 Doone ofthese e f your monitor has a temperature module remove the temperature mounting cover Service manual Disassembly and repair 101 a Remove the screw that secures the temperature mounting cover to the front housing b Remove the temperature mounting cover 56 from the front housing e f your monitor does not have a temperature module remove the temperature blanking panel a Remove the two screws that secure the blanking panel to the front housing b Remove the blanking panel 44 Reassembly notes e Before installing the temperature module into the front housing ensure that the probe well seal is installed with the tab aligned with the slot or notch in the probe well housing e Route the power button flex cable up and over the temperature module and plug the cable into the J6 ZIF locking connector on the main board When replacing the temperature module When connecting the USB cable do the following 1 Connect the USB cable to the temperature module 2 Position the retaining clip on the USB cable against the shoulder of the mini B connector with the adhesive pad facing away from the temperature module and toward the bottom 3 Remove the backing on the retaining clip to expose the adhesive 4 Rotate
130. ressure 192 Appendices Battery connector board connectors J1 Connector Wiring harness OU I J1 N A J2 Battery power J3 Smart battery J4 N A Welch Allyn Connex Vital Signs Monitor 6000 Series J4 J3 Connects with Battery ain board J29 ain board J34 nternal use only Connector Pressure Locking Locking N A Service manual Appendices 193 Communications board connectors J9 J10 J8 J11 J50 a JB1 JD2 JD3 JD4 Connector Wiring harness Connects with Connector J4 USB ain board J26 6 hole or J8 11 hole Mini USB J7 USB External client Mini USB J8 USB Main board J14 USB J9 Ethernet Main board J11 Locking RJ45 J10 Ethernet External Locking RJ45 J11 Nurse call External Mini stereo J50 Main Main board J49 Pressure JB1 USB External USB JD2 USB External USB JD3 USB External USB JD4 USB External USB JR1 N A Radio Pressure Not available on the Basic communications board Note 6 hole refers to the USB cable separator with 6 holes 11 hole refers to the USB cable separator with 11 holes 194 Appendices Radio board connectors Connector
131. rovide repair service for this product can on request loan a device for use while the device is being repaired Loaned devices are provided free of charge for products repaired while under a support agreement that includes a free loaner provision Loaner equipment for the individual component modules is not available Service manual Overview 11 Service options Partners in Care service agreements While product warranties provide basic assurance of Welch Allyn hardware quality they may not include the full range of services and support you need Welch Allyn offers premium service and support through our Partners in Care program Whether you service your own devices and require a minimum of support or rely on us to service your device Welch Allyn provides a program that will meet your needs For more information visit our web site at www welchallyn com or call your sales representative Warranty service All repairs on products under warranty must be performed or approved by Welch Allyn Refer all warranty service to Welch Allyn Product Service or another authorized Welch Allyn Service Center Obtain a Return Material Authorization RMA number for all returns to Welch Allyn Product Service A CAUTION Unauthorized repairs will void the product warranty Non warranty service Welch Allyn product service and authorized service centers support non warranty repairs Contact any Welch Allyn regional service center for pricing and service
132. s for example SpO2 sensors blood pressure hoses and cuffs and temperature probes from the device 60 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series CAUTION Remove the probe well in the temperature module prior to disassembly CAUTION Perform all repair procedures at a static protected station CAUTION When the device case is opened regard all parts as extremely fragile Execute all procedure steps with care and precision CAUTION Observe screw torque specifications especially with screws that secure directly into plastic standoffs CAUTION To avoid mismatching screws and holes keep the screws for each piece with that piece as you remove modules and circuit assemblies It is possible to mistakenly install machine screws in locations intended for plastite screws a Ee Plastite screws in this device have a Torx pan head Required tools and equipment 1 Phillips bit 2 Phillips bit 10 Torx bit 5 16 inch socket Torque driver calibrated for 6 0 in lb 1 0 inch pound Torque driver calibrated for 7 5 in lb 0 5 inch pound Torque driver calibrated for 12 0 inch pound 1 0 inch pound Slotted screwdriver Tweezers Needle nose pliers Spudger Tie wrap tool calibrated for torque specification 5 INT Tie wrap cutter Soft lens wipes Scissors or other cutting device Use canned air to remove dust and debris A coin to open the battery door Select a size that comfortably fits the slot
133. s Monitor 6000 Series Options Serv Kit VSM6000 SureTemp module material no 103391 No Item Oty SureTemp module assembly ea 10 5 USB mini B to USB A right angle ea USB cable retaining clip ea 45 Thermal shield ea 54 Probe well seal ea 56 Temperature front housing ea 7 Temperature connection access cover ea 10 Screw plastite 74 20 X 0 500 Torx pan head 3 ea Serv Kit VSM6000 SpO2 module Nellcor material no 103388 Item Oty Module assembly Sp02 Nellcor 1 ea 10 5 USB mini B to USB A right angle 1 ea USB cable retaining clip 1 ea Serv Kit VSM6000 Sp02 module Masimo MX material no 103389 Item Oty Module assembly Sp02 Masimo 1 ea 10 5 USB mini B to USB A right angle 1 ea USB cable retaining clip 1 ea Service manual Serv Kit EarlySense module material no 105480 Serv Kit EarlySense cable material no 105637 Item Module assembly 10 5 USB mini B to USB A right angle USB cable separator CVSM 2 0 Item AEC 00105 cable Field replaceable units 153 Upgd Kit Masimo MX with SpO2 SpHb Mod material no 104210 Item Module assembly Sp02 SpHb Masimo 10 5 USB mini B to USB A right angle USB cable retaining clip Authorization code for SpHb Ul license Qty ea ea ea ea Masimo SpHb SW upgrade sold by Welch Allyn material no 104361 Item Masimo software license Welch Allyn SpHb user interface license Authorization code for online upgrade Serv Kit Masimo MX SpO
134. s of technical alarm and information messages to help you troubleshoot issues on the device For information about physiological dialog or informational messages see the device s directions for use When the device detects certain events a message appears in the Device Status area at the top of the screen Message types include the following e Information messages appear on a blue background e Very low priority alarms appear on a cyan background e Low or medium priority alarms appear on an amber background e High priority alarms appear on a red background Technical alarm messages are low priority or very low priority unless noted in the Message column You can dismiss a message by touching the message on the screen or for some messages you can wait for the message to time out 44 Troubleshooting Welch Allyn Connex Vital Signs Monitor 6000 Series To use these tables locate the message that appears on the device in the left column of the table The remainder of the row explains possible causes and suggests actions that can resolve the Issue If you cannot resolve the issue use the service tool to read the error log files or use the service tool to perform a functional test on the module reporting the message CO2 messages Message Possible cause Suggested action CO2 not functional Call for service A nonrecoverable communications error has Check the error logs for CO2 occurred errors See the service tool help fi
135. s tie wrap is located below the tie wrap on the main harness Service manual Disassembly and repair 85 Lr G 5 Disconnect the speaker cable on the speaker 26 from the main harness Disconnect the following on the battery connector board a The battery power harness from J2 b The smart battery harness from J3 Lj ey J2 J3 Imn 7 Remove the following screws U UU UUUUUUU U e The bottom housing screw e The two screws that secure the bottom housing assembly to the front housing 8 Remove the bottom housing 86 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series 9 Disassemble the bottom housing Note Disassemble the bottom housing only if you plan to replace the battery connector board or the speaker a Remove the two Torx screws 10 that secure the battery connector board 28 to the bottom housing using a no 10 Torx driver b If your model has an extended chassis remove the two standoffs 74 that secure the chassis bottom to the housing c Remove the four Torx screws 10 that secure the metal chassis 25 to the bottom housing Reassembly notes e When reassembling the bottom housing of an extended chassis use a 5 16 inch socket and a Torque driver calibrated for 12 0 inch pound 1 0 inch pound to secure the standoffs 74 e
136. section lists the host firmware requirements for each parameter If your device does not meet the minimum requirements you can upgrade the host firmware online through the Welch Allyn Service Tool e SpHb requirement host firmware version 1 70 03 or later e RRa requirement host firmware version 2 00 00 or later e CO2 requirement host firmware version 2 00 00 or later e EarlySense requirement host firmware version 2 10 00 or later Note The EarlySense module software does not support downgrading The following error message appears in the device log file NAK FmFLASH GnSTATUS 1 Upgrading devices configured without Masimo SpO2 You can upgrade devices configured without Masimo SpO2 by adding Masimo SpO2 or by replacing the Nellcor SpO2 module with a Masimo SpO2 module If you participate in a Partners in Care Biomed program you can purchase an upgrade kit and complete the installation on your own Upgrade kits contain a Masimo module with the desired parameters a user interface license authorization code and instructions for installing and licensing the upgrade To complete the installation you also need the tools listed in the Disassembly and repair section of this manual If you do not participate in a Partners in Care Biomed program contact Welch Allyn to order a Masimo hardware upgrade and arrange for Welch Allyn to perform the upgrade Customers performing hardware upgrades without participating in a Partners in Care
137. ss is considered minimal as the manual contains a warning to disconnect the device from AC power before opening the case e Plug the ground cable from the IEC connector onto the ground plate in the position closest to the IEC connector Service manual Disassembly and repair 73 e Ensure that the green ground wires are routed over the blue and brown wires e Ensure that the grommet on the AC power harness is in the slot in the power supply cover e When replacing the power supply cover ensure that the antenna cable is routed in the channel located at the top of the rear housing e Ensure that the green ground wires are underneath the power supply cover as shown in the next figure 74 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series Disassemble the main chassis Disassembly and reassembly procedures are the same for the standard chassis and extended chassis unless otherwise noted Configurations of the main chassis are as follows e Standard chassis left side supports a maximum of two modules on the left side e Extended chassis left side supports a maximum of three modules on the left side Position the modules as shown in the following table Left side module configurations Front closest to the Center Rear extended Notes display chassis only NIBP Blank 6300 6400 and 6500 only Service m
138. tandard with this model Install options 6500 Ol O O O Options upgrades and licenses 6700 Ol Ol O O upgrade for this model 6800 Ol O O O O Available hardware software X Not an available hardware software upgrade for this model All internal option installations entail opening the device case and performing some disassembly Because this process reguires disconnecting internal components Welch Allyn reguires that the device undergo a full functional test after reassembly and before placing the device back in service Before installing a new option read information about removing the option in Disassembly and repair After familiarizing yourself with the process follow the 133 134 Options upgrades and licenses Welch Allyn Connex Vital Signs Monitor 6000 Series instructions in the disassembly section to remove the empty housing or in the case of the printer and radio access the empty space Note The Braun option does not require disassembly because it is external The Masimo SpHb and RRa options do not require disassembly because they are software upgrades Masimo parameter upgrades Masimo parameter upgrades are available for device models 6400 6500 6700 and 6800 Available upgrades are as follows e Hemoglobin SpHb e Acoustic respiration RRa Note SpHb and RRa are not compatible with EarlySense RRa is not compatible with CO2 Host firmware requirements This
139. tenna on terminal PG PG 3 Peelthe backing off the foam block 24 and affix the foam block to the rear housing 70 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series bed OOF 4 Expose the adhesive on the foam block Mount the antenna 16 on the foam block with the antenna cable 39 oriented under the board and in the wire channel above the power supply 5 Route the antenna cable in the channel located at the top of the rear housing Remove the fan Before you begin remove the following as described in this manual e Battery e Rear housing 1 Press the flanges on the sides of the fan harness connector and separate the fan connector from the power supply cover 18 2 Depress the tab on the power supply cover and slide the fan 19 over the tab and out of the housing Service manual Disassembly and repair 71 Reassembly notes A CAUTION Ensure that the fan is properly oriented Air must flow toward the power supply Note If the fan is dirty use canned air to remove dust Do not bend the fan blades or otherwise damage the fan If the fan is noisy and cleaning does not reduce the noise replace the fan e With the label facing down slide the fan into the housing on top of the power supply cover until the tab on the cover holds it in place e Clip the fan
140. ter After placing the thermometer in calibration mode repeat the procedure from step 4 for each thermometer and temperature to be tested 1 Clean the probe window with a cotton swab slightly moistened with isopropyl alcohol remove excess alcohol with a clean cotton swab and let air dry for 5 minutes Do not use any chemical other than alcohol to clean the probe window Place the thermometer in calibration mode a Make sure that the thermometer displays the OFF symbol b Turn on the thermometer by pushing and releasing I O mem Symbols and functions appear as the thermometer performs an automatic self check c Wait for two dashes and C or F to appear on the display d Push and hold I O mem After approximately 3 seconds a short beep sounds and the OFF symbol flashes on the display Then a long beep sounds e Release the button immediately The display flashes and shows the CAL symbol The thermometer is now in calibration check mode Apply a new probe cover Place the probe firmly into the Ear Device Port Wait approximately 3 seconds and then press the thermometer Start button The ExacTemp light flashes Leave the thermometer in the tester until a beep sounds Remove the thermometer from the tester and read the temperature in the thermometer s display If the temperatures are within 20 2 C 0 4 F of the tester s set point the thermometer is within calibration Record the results in the thermometer servic
141. ter is not selected Height or weight was changed Weight scale not connected Possible cause The reactive side of the thermal paper does not face the print head The thermal paper is wet The USB cable is defective The printer module is not connected The printer does not have power For additional troubleshooting tips for the thermometer see the Suggested action Select the desired manual parameters in Advanced settings Settings gt Advanced enter 6345 and touch OK gt Parameters gt Manual Note You can select only four manual parameters Select the BMI parameter in the advanced settings Adjusting the height or weight clears BMI BMI is available only from a weight scale with height Suggested action Reverse the printer paper Clean and dry the inside of the printer housing and replace the printer paper Replace the USB cable Check the internal USB and power harness connection Check J17 on the main board For more information see Interconnect diagram 42 Troubleshooting Symptom Welch Allyn Connex Vital Signs Monitor 6000 Series Possible cause The printer module does not function The power harness is defective If no printer error is logged the main board may be defective The printer fuse has blown check MCE printer fuse F5 Suggested action Replace the printer module Test the power harness Replace if necessary Check the error logs for print
142. teries package each battery individually e Do not consolidate multiple batteries in a single package e Use packaging provided by Welch Allyn or the battery manufacturer e Do not pack a defective battery in checked or carry on baggage if traveling by air Packaging e f you return the battery with the device remove the battery seal the battery in an antistatic plastic bag and place the battery in the position reserved for the battery in the original shipping carton near the device Service manual Overview 13 e f you return the battery separately package the battery in the replacement battery s plastic bag and shipping box If the original shipping carton or replacement battery shipping box is unavailable consult the manufacturer website for information regarding shipping lithium ion batteries www iccnexergy com regulatory updates lithium shipping A WARNING Safety risk Do not ship any battery that has been physically damaged or shows signs of leakage unless you receive specific instructions which meet the requirements for the shipment of Lithium batteries Dispose of damaged or leaking batteries in an environmentally safe manner consistent with local regulations Note In the United States the applicable regulations can be found in the Code of Federal Regulations CFR Refer to 49 CFR 173 185 for shipping lithium batteries by air or ground Use 49 CFR 172 102 sections 29 188 189 A54 A55 A100 A101 A103 and A104
143. th SpHb enabled 2 3 X O O O O Masimo with RRa enabled 3 X Q o O O Oridion C02 4 5 6 x O O O O FarlySense amp 7 8 X Q O O O EarlySense safety 9 X Q O O O Printer O O O O O Radio X O o O 9 Requires host software version 1 50 01 or later Requires host software version 1 70 03 or later 3 Requires applicable UI license Requires host software version 2 00 00 or later 5 Requires the Continuous Monitoring profile license 6 Requires the extended chassis 7 Requires host software version 2 10 00 or later 8 Requires Motion pulse respiration license to display pulse and respiration Requires host software version 2 20 00 or later Standard with this model O available hardware software X Not an available hardware software upgrade for this model upgrade for this model Service manual Licensed features Model Vitals communication Barcode scanner Weight scale Total hemoglobin Masimo SpHb 2 Acoustic respiration rate Masimo RRa Motion pulse respiration Profiles Spot Check Triage Intervals Monitoring Monitor in host software versions 1X Continuous Monitoring 6300 O O 6400 Ol Ol O O O 1 Requires host software version 1 70 00 or later 2 Requires host software version 1 70 03 or later 3 Requires host software version 2 00 00 or later 4 Requires EarlySense not compatible with RRa or etCO2 5 Requires host software version 2 20 00 or later e S
144. the clip on the USB cable to fasten the clip to the temperature module housing 102 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series 5 Secure the USB cable with a piece of tape as shown When adding a temperature module 1 2 3 Follow the instructions to remove the temperature housing main board and LCD Replace the temperature blanking panel 44 with the temperature mounting cover 56 Install the thermal shield 45 on the front housing aligning the notch on the shield with the housing Reinstall the LCD in the reverse order of disassembly Reinstall the main board in the reverse order of disassembly Install the probe well seal onto the probe well as described in the reassembly notes for the temperature module Insert the temperature module into the front housing aligning the probe well with the access hole in the front housing Secure the top of the temperature module to the front housing with two screws included with the kit Service manual Disassembly and repair 103 9 Place the HSG clamp on the bottom of the temperature module and secure with two screws 10 Connect the USB cable to the module as described in the instructions for replacing the temperature module 104 Disassembly and repair Remove the main board Welch Allyn Connex Vital Signs Monitor 6000 Series If you are replacing this board you
145. the head of the bed Check the patient Replace the bed sensor The sensor is not under the patient s chest Low Cannot measure pulse rate confidence condition The sensor is turned 90 degrees placed vertically Low confidence condition There is excessive patient movement Low confidence condition An unqualified mattress type is in use Adjust the position of the sensor under the patient s chest Place the sensor horizontally under the patient s mattress with the cable extending toward he head of the bed Check the patient Replace the bed sensor Use an alternative sensor to monitor respiration Switch to a qualified mattress ype The sensor is not under the patient s chest Low confidence condition The sensor is turned 90 degrees placed vertically Low confidence condition There is excessive patient movement Low confidence condition An unqualified mattress type is in use A module error occurred Adjust the position of the sensor under the patient s chest Place the sensor horizontally under the patient s mattress with the cable extending toward he head of the bed Check the patient Replace the bed sensor Use an alternative sensor to monitor pulse rate Switch to a qualified mattress type Call for service EarlySense is not functional Bed sensor expires in The bed sensor expires soon Replace the bed sensor before it The sensor has e
146. the remote service function the service tool can connect to Welch Allyn Customer Service With this functionality you can automatically receive firmware updates and feature upgrades for your supported products including software upgrades for the service tool Install updates and upgrades The service tool can read the firmware version for each module and check for available updates or upgrades Create a work list The work list provides information about service actions referred to as work orders that are waiting for you to perform on your maintained devices Work orders may include periodic calibrations upgrades or license installations Schedule periodic maintenance You can use the service tool to set the service interval for each maintained device View and save logs You can download and save log files from the device for analysis to help diagnose and identify reported issues Create user accounts Administrators can create user accounts and set permission levels to control access to the features allowing one group to perform administrative tasks and another to perform service tasks Restricting access prevents the service tool from being used to make unauthorized changes on a connected device Perform functional verification and calibration The service tool can check any device requiring calibration and if necessary calibrate the device to match the design specifications This feature is not supported for all products and reg
147. to patients to add more add a new patient Stop intervals to select new The device is set to take interval readings Stop intervals before changing patient he patient No connection for send No connectivity is available to support sending Check network connection data manually or automatically sending data on manual save Check Radio Configuration settings Unable to identify clinician The clinician ID or password is incorrect Confirm the clinician ID and password if applicable and retry Unable to retrieve list The device is unable to retrieve a patient list Check the network connection from the network Check the Radio Configuration settings Verify that the server is available Network messages Message Possible cause Suggested action Lost connectivity with host The central station or other host Confirm that the host application application has stopped running or is running properly is not operating properly 59 Disassembly and repair These procedures provide instructions for device disassembly and board removal Except where otherwise noted the assembly procedure is the reverse of the disassembly procedure An exploded view of the assembly precedes disassembly instructions with callouts referencing the parts In the instructions numbers in parenthesis refer to callouts in the exploded drawings Each part s disassembly instructions may include one or both of the following e Reassembly notes
148. to find the special provisions for shipping lithium batteries b Clean the device Note To ensure safe receipt of your device by the service center and to expedite processing and return of the device to you thoroughly clean all residues from the device before you ship it to Welch Allyn For decontamination and cleaning requirements see the appendices If a returned device is found to be contaminated with bodily fluids it will be returned at the owner s expense United States federal regulations prohibit the processing of any device contaminated with blood borne pathogens Welch Allyn thoroughly cleans all returned devices on receipt but any device that cannot be adequately cleaned cannot be repaired c Put the device enclosed in a plastic bag with a packing list into the original shipping carton with the original packing materials or into another appropriate shipping carton d Write the Welch Allyn RMA number with the Welch Allyn address on the outside of the shipping carton Welch Allyn Connex Vital Signs Monitor 6000 Series Recommended service intervals To confirm that the device is functioning within the design specifications perform periodic service as indicated in the following table Customers who have the Silver edition of the Welch Allyn Service Tool can perform the basic functional verification and calibration procedures referenced in the table by following the instructions in this manual If you have the Gold
149. tructions to create a Y tube 1 Cut a 4500 30 blood pressure hose approximately 6 inches from the connector that connects to the device 2 Split the end of the dual lumen hose to create two separate hoses Make sure not to puncture either hose 3 Insert one end of the Y type fitting into each end of the hose NIBP test setup For the NIBP leak test overpressure test or accuracy check connect the test equipment shown below Connect the manifold to the volume repair fixture as indicated by the service tool or the test procedure Service manual Functional verification and calibration 117 No Item No Item 1 Test volume repair fixture with test manifold 4 Device bulb and valve 2 Pressure meter 5 USB 2 0 5 pin type A to mini B cable 3 Blood pressure Y tube 6 PC NIBP leak test Silver edition The NIBP leak test is performed automatically using the service tool The leak test pressurizes the system with a start pressure Ps of 250 mmHg 10 mmHg After 15 seconds Tj the end pressure Pe is measured The leak rate is calculated using the formula L P P Ts The test fails if the leak rate exceeds 5 mmHg in 15 seconds Perform an NIBP leak test Set up the test equipment NO Launch the service tool on the PC eo If the simplified interface is active choose the Service option B Log on with your user ID and password or with ADMIN as the user ID and leave the password field blank Power on
150. ts b Enable manual override NIBP Default value Enabled Enable manual override Pulse rate Enabled Enable manual override Temperature Default Enabled Enable manual override RR Default Enabled Enable manual override Sp 2 Default Enabled You can enable only four manual parameters 2 f a temperature module is available manual temperature selection is not available 182 Appendices Device Settings Temporarily pause patient monitoring Display brightness Allow display lock timeout Profiles Advanced Language Date time Date format Time zone Automatically adjust clock for daylight saving time reported by host Allow users to change date and time Display date and time Display Display lock Display power saver Device power down Device Enable save as default Standby Mode timeout Allow profile change Power line frequency Demo Type 1Continuous mode only Welch Allyn Connex Vital Signs Monitor 6000 Series Default value 10 minutes Enabled Spot Check Intervals Monitoring English mm dd yyyy UTC Disabled Enabled Enabled Never 2 minutes 20 minutes Enabled 10 minutes Enabled 60 Hz Normal values Service manual Data management Settings Advanced Patient Default patient type Name format Primary label Secondary label Reguire patient ID to save readings Search by patient ID Clear patient information on manual save Retrieve list Clinician Label Regui
151. turation 8196 2396 op 81 78 to 84 SpHb g dL SpHb 14 g dL 1 g dL g dL 14 g dL 13 g dL to 15 g dL RRa A measurement between 5 and 16 breaths per breaths per minute minute Nellcor SpO2 and heart rate test Test Specification Actual reading Pass Fail Sp02 heart rate Pulse rate 60 1 bpm bpm 60 bpm 59 to 61 bpm Sp02 saturation Saturation 75 1 sat point op 75 74 to 76 Sp02 heart rate Pulse rate 200 22 bpm bpm 200 bpm 198 to 202 bpm Sp02 saturation Saturation 9096 1 sat point 90 89 to 91 Service manual Functional verification and calibration 127 Calibration key temperature test for SureTemp Plus Temperature test Specification 0 2 F 0 1 C Actual reading Pass Fail 97 3 F 36 3 C 97 1 to 97 5 F 36 2 to 36 4 C F or C SureTemp Plus test Temperature tested Specification 0 2 F 0 1 C Actual reading Pass Fail 96 8 F 36 0 C 96 6 F to 97 0 F 35 9 C to 36 1 C F or C 101 3 F 38 5 C 101 1 F to 101 5 F 38 4 C to 38 6 C F or C 105 8 F 41 0 C 105 6 F to 106 0 F 40 9 C to 41 1 C F or C Braun ThermoScan PRO 4000 test Temperature tested Specification 0 4 F 0 2 C Actual reading Pass Fail 96 8 F 36 0 C 96 4 F to 97 2 F 35 8 C to 36 2 C F or C 101 3 F 38 5 C 100 9 F to 101 7 F 38 3 C to 38 7 C F or C 105 8 F 41 0 C 105 4 F to 106 2 F 40 8 C to 41 2 C F or C CO2 calibration or calibration check
152. twork The monitor requires an IP address from a DHCP server Radio Software upgrade failed The connection with the host was broken Re establish the connection and try again Service manual Message Information Radio software upgrade in progress Do not shut down Radio card rebooting please wait Possible cause The radio was not provisioned correctly Hardware error Radio software is being written to the radio The radio is restarting as part of the software upgrade Troubleshooting 55 Suggested action Reset radio to factory defaults and try again Replace the radio Do not interrupt the upgrade until complete Do not interrupt the upgrade until complete Ethernet messages Message Alarm Possible cause Network not found check network A network cable is unplugged cable connection A network connection is broken elsewhere Suggested action Check the network cable connection Check network wiring USB messages Message Alarm External device not recognized USB Communication failure Call for service Information External device not licensed for use Possible cause An unrecognized external device is connected An internal or external device is connected but failed enumeration A device requiring a license has been connected to the USB connection Suggested action Reconfigure the external device Replace the external device Disconnect the unsup
153. ty Exten CVSM ES Warranty Exten CVSM ES Warranty Exten CVSM Warranty Extensio CVSM Warranty Extensio Field replaceable units 163 sion 1 yr sion 2 yr sion 5 yr n 1 yr with C02 n 2 yr with C02 CVSM Warranty Extensio Service and repair training Note Material no VSM6000SERREP TRN VSM6000SERREPW TRN Item n 5 yr with CO2 Reauired to be eligible to receive the service tool Gold edition VSM 6000 series repair training VSM 6000 series repair web training 164 Field replaceable units Welch Allyn Connex Vital Signs Monitor 6000 Series 165 Appendices Decontamination and cleaning reguirements for returns As a general safety precaution the monitor must undergo decontamination before being returned to Welch Allyn for service repair inspection or disposal Note Contaminated items must not be returned without prior written agreement Note Decontaminate the monitor according to your facility s procedures and local regulations Cleaning is an essential prereguisite for effective disinfection or decontamination Note The following guidelines apply to the monitor only For cables sensors cuffs and other peripheral items follow the cleaning instructions in the directions for use that accompany these accessories the AC power cord from the power outlet and the monitor WARNING Electric shock hazard DO NOT autoclave the monitor or A WARNING Electric shock hazard Before
154. ual Disassembly and repair 107 a D When securing the main board install the screw near J30 after you install the Ethernet cable If the light bar is not installed install the light bar harness into the housing positioning the ferrite bead near the main board When replacing the main board Remove the LCD When ordering the replacement main board order the standard license for the model being serviced You will receive an authorization code to enter in the service tool to reactivate the licenses included with the original configuration After reassembling the monitor use the service tool to provision the monitor as follows o Enter the monitor s serial number This can be found on the bottom of the monitor Restore any previously licensed features by entering the authorization code in the service tool Use the authorization codes that accompanied the replacement board along with any additional license authorization codes previously installed Record the device serial number on the license Authorization Code cards received with the replacement board and retain for future use If the license is lost you can reuse the authorization code on the same device Update the host controller software to the current version If the current version of the host software is not available after connecting the device to the service tool contact Welch Allyn Technical Support Before you begin remove the following as described i
155. uccessful touch OK to complete the calibration process Disconnect the calibration line from the device If the calibration check is unsuccessful do one of the following e Touch Check calibration to return to the CO2 concentration entry screen Note If you choose to calibrate the CO2 module the next calibration will reset to 1200 hours instead of after 4000 hours if the initial calibration is done before 720 hours of use e Touch Cancel to exit the calibration check To record the results of your test go to Service record Service manual Service record Date Device name Technician Leak test Leak test Leak test Overpressure test Overpressure test Over Pressure Test NIBP accuracy check Target pressure 5 mmHg 0 mmHg 50 mmHg 150 mmHg 250 mmHg Functional verification and calibration 125 Time Serial number Service tool version Specification Actual reading Pass Fail Max 5 Specification Actual reading Adult mode 280 329 Neonate mode 130 164 Pressure meter Service tool Specification Pass Fail mmHg mmHg 1 mmHg mmHg mmHg 3 mmHg mmHg mmHg 3 mmHg mmHg mmHg 3 mmHg 126 Functional verification and calibration Welch Allyn Connex Vital Signs Monitor 6000 Series Masimo SpO2 SpHb heart rate and RRa tests Test Specification Actual reading Pass Fail Sp02 heart rate Pulse rate 61 1 bpm bpm 61 bpm 60 to 62 bpm Sp0 saturation Sa
156. uff inflation target step algorithm Adult Pediatric Neonate Allow interval program changes Welch Allyn Connex Vital Signs Monitor 6000 Series Default value mmHg SureBP 160 mmHg 21 3 kPa 140 mmHg 18 7 kPa 90 mmHg 12 0 kPa Enabled Service manual Sp02 SpHb Settings Alarms Alarm limits on off control Upper limit Lower limit SatSeconds Nellcor only Advanced Default view Default response Sweep speed default Allow low perfusion alarm Settings Alarms Alarm limits on off control Upper limit Lower limit Setup Trend period Advanced Default view Reference Unit of measure Appendices 175 Default value On Adult 10096 Pediatric 10096 Neonate 10096 Adult 9096 Pediatric 9096 Neonate 9096 96 SpO2 Normal 25 mm s Enabled Default value On 17 0 g dL 11 0 mmol L 7 0 g dL 4 0 mmol L 1hr Numeric Venous g dL 176 Appendices Settings Default averaging Temperature Pulse rate Settings Alarms Alarm limits on off control Upper limit Lower limit Advanced Unit of measure Display temperature conversion Default SureTemp Plus site Settings Alarms Alarm limits on off control Upper limit Lower limit Setup Tone volume Advanced Display source Welch Allyn Connex Vital Signs Monitor 6000 Series Default value Medium Default value Off 101 F 38 3 C 94 F 34 4 C F Fahre
157. uires the service tool Gold edition for each supported product 16 Overview Welch Allyn Connex Vital Signs Monitor 6000 Series e Recover devices In the rare case where a device can no longer boot because of corrupted firmware the service tool can connect the device to Welch Allyn Technical Support to reinstall the firmware e Extensible The service tool software accepts new plug ins to support future Welch Allyn products Some of these features are enabled for any user Silver edition Others reguire special user account privileges or a Welch Allyn service contract Gold edition If you require gold level support for a Welch Allyn product please contact Welch Allyn technical support Battery performance About the battery The device uses a rechargeable lithium ion smart battery Internal circuitry enables the battery to report its condition to the device The device displays the battery status via the LED power indicator icons on the screen and status messages appearing in the Device Status area of the display Battery information may be collected using the service tool New batteries are shipped from the manufacturer with a 30 percent charge to extend shelf life When installing a new battery in the device you must plug the device into AC power to wake up the battery If the AC power is not applied to the device the new battery will appear discharged The Device Status area displays a low battery status message when
158. unications door 6 Open the communications door 6 to access the rear housing screw Remove the four rear housing screws 14 Stand the monitor on its feet with the display facing away from you Pull the top of the rear housing away from the monitor to access the rear housing cable connections While supporting the rear housing disconnect the following from the communications module 64 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series a The Ethernet cable from J9 b The small USB connector from J4 c The large USB connector from J8 d The communications power cable from J50 8 Continuing to support the rear housing do the following at the power supply cover a Free the power supply and fan cable from the wire guide on the side of the power supply cover b Disconnect the power supply cable from the power supply board at J2 c Disconnect the fan cable A from the main harness d Separate the rear housing 1 from the monitor Once the rear housing is removed choose which part of the monitor to work on e Rear housing components For details see Disassemble the rear housing e Main chassis For details see Disassemble the main chassis Reassembly notes e Route the power cable and fan harness cables in the channel on the side of the power supply cover Service manual Disassembly and repair 65 Some communications boards have two large USB connectors The l
159. void pulling the connector off the board 9 Remove the two screws 14 that secure the handle insert and remove the insert c 10 Remove the four Torx screws that secure the handle 11 Remove the top housing Reassembly notes Ensure that the printer is installed in the top housing See the reassembly notes for the printer Before installing the USB cables install the following o o o o o o The fan cable on the main harness to J45 on the main board The communications power cable on the main harness to J49 on the main board with the ferrite bead closest to the main board The battery power harness to J29 on the main board The smart battery harness to J34 on the main board The printer harness to J17 on the main board The speaker cable on the main harness to J12 on the main board Install the USB cables based on the type of cable separator you have 6 hole or 11 hole and the instructions below Note The 6 hole separator has been discontinued but might be found in upgraded devices 92 Disassembly and repair Welch Allyn Connex Vital Signs Monitor 6000 Series e USB cable locations 6 hole cable separator o Place the USB cables in the cable separator Note If the USB cable was not removed from the temperature module leave the J1 position in the figure below vacant until the cable separator is placed in the case and the other USB cables have been connected to th
160. x Vital Signs Monitor 6000 Series Send device information to PartnerConnect The device sends technical information such as log files to PartnerConnect periodically You can also manually send this information at any time by following this procedure 1 Go to the Service screens as described in Access the Service screens 2 Touch the General tab 3 Touch Syne with server Self tests tab Calibrate the touchscreen This tab calibrates the touchscreen if needed 1 Goto the Service screens as described in Access the Service screens 2 Touch the Self tests tab Touch Start a Touch the location indicated by the device The device checks the current calibration If the location coordinates and touched location match a Calibration Confirmation dialog appears Touch OK to finish b If the locations do not match a calibration failure dialog appears Touch Calibrate and then touch the screen as indicated When calibration is complete a Calibration Confirmation dialog appears Touch OK to finish Logs tab View an error or event log 1 Go to the Service screens as described in Access the Service screens 2 Touch the Logs tab View a log report e To view an error log select Error e To view an event log select Event Save error and event logs to a USB flash drive This feature is available in software versions 1 71 03 and later You can save a copy of the error and event logs to a USB flash drive
161. xpired The bed sensor has expired A sensor error occurred expires Replace the sensor The sensor is defective Replace the sensor Patient measurements have changed enough to Trend change detected Review patient history require attention Check the patient and patient history Service manual RRa messages Message Respiratory freshness timeout expired Replace RRa probe RRa patient interference detected RRa background interference detected Possible cause Excessive ambient or environmental noise Poor sensor placement on the patient The patient cable or sensor is defective The sensor is faulty No sensor is connected The cable is faulty Poor sensor placement on the patient The patient is talking The patient is snoring Excessive ambient or environmental noise Troubleshooting 47 Suggested action Reduce the level of noise in the room Remove the sensor from the patient and reapply Replace the patient cable or sensor Replace the sensor Connect the sensor Replace the cable Remove the sensor from the patient and reapply Ask the patient to limit talking Gently adjust the patient s position to reduce snoring Awaken and ask the patient to adjust their position to reduce snoring Reduce the level of noise in the room NIBP messages Message Alarm Possible cause NIBP air leak check cuff and tubing The NIBP module has
162. y a Welch Allyn service center to ensure proper labeling No Item Oty 10 Screw plastite 4 20 X 0 500 Torx pan head 4ea 25 Bottom housing metal chassis 1 ea 26 Speaker assembly 1 ea 27 Bottom housing 1 ea 29 Bumper 3M SJ5012 4 ea 30 Battery door ea ot shown Battery door foam ea ot shown Product label ea ot shown Radio label ea ot shown Patent label ea Serv Kit VSM6000 Battery connector PCA material no 103358 No Item Oty 28 Battery connector board 1 ea Not shown Smart battery harness 1 ea Not shown Battery power harness 1 ea Individual parts No Material no Item Oty 26 103554 PLFM speaker assembly ea 30 103555 VSM 6000 battery door ea Not shown 103566 VSM 6000 smart battery harness ea Not shown 103568 VSM 6000 battery power harness ea 144 Field replaceable units Welch Allyn Connex Vital Signs Monitor 6000 Series Extended bottom housing 10 x Service manual Field replaceable units 145 Serv Kit VSM6000 Extended bottom housing material no 104609 Note The extended bottom housing must be replaced by a Welch Allyn service center to ensure proper labeling No Item Oty 10 Screw plastite 4 20 X 0 500 Torx pan head 4ea 25 Bottom housing metal chassis 1 ea 26 Speaker assembly 1 ea 29 Bumper 3M SJ5012 4 ea 73 Housing bottom CVSM 2 0 ea 30 Battery door ea ot shown Battery door foam ea ot shown Product label ea ot shown Radio label ea ot shown Patent label ea
163. y and repair reference Screws and fasteners Appendices 185 The following table lists torque specifications for all screws and fasteners Qty Location 1 Communications door Main board Radio board Battery connector board Communications board Ground stud assembly Handle to front housing Horizontal struts to front housing HSG clamp temperature housing Metal chassis to bottom housing Power supply cover Printer module to top housing Temperature housing top Temperature module mounting cover LCD plate Type Size length Captive screw 8 32 X 0 656 Pan head machine M3 X 8 Plastite 4 20 X 0 500 M4 shoulder M4 Torque 6 0 inch pound 1 0 inch pound 6 0 inch pound 1 0 inch pound 7 5 inch pound 0 5 inch pound 6 0 inch pound 1 0 inch pound Bit type Slotted or 2 Phillips 1 Phillips Torx 110 2 Phillips 186 Appendices Qty Location 3 2 Bottom housing Handle insert Rear housing Extended bottom housing Extended top housing Bottom housing Type Welch Allyn Connex Vital Signs Monitor 6000 Series Size length Pan head machine M4 X 10 Standoff Tie wrap M4 X 33 6 inch Torque Bit type 7 5 inch pound 20 5 2 Phillips inch pound 12 0 inch pound 1 0 5 16 inch socket inch pound 5 INT None Service manual Connectors Appendices 187 Connector types Disassembly and repair procedures require that you disconnect and re

Service Manual

Contents

Download Pdf Manuals

Related Search

Related Contents