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TracVision LF/SF Owner`s Manual

1. Figure 5 6 PCB Connector Locations Rear View Limit Switches Fuse Cable Wrap Gyro TracVision LF only o o 0 6 I 9 JA on PCB i J2 Ji o O RFF Fea fe o i i RF Connector RF Connector Elevation Motor Azimuth Motor to IRD to LNB When replacing the PCB cover be careful not to pinch any cables 7 Remove the 9 pan head screws securing the PCB to the rotating plate 8 Reverse this process to install the replacement PCB Reinstall all cable connectors removed in Step 6 9 Carry out the LNB calibration procedure Section 5 4 3 5 4 2 Antenna Gyro Assembly TracVision LF only Estimated Time to Repair 1 hour The antenna gyro assembly is mounted on the rear of the antenna reflector bracket with four locking nuts and washers Fig 5 3 Following the removal and replacement of the antenna gyro assembly it will be necessary to calibrate the gyro and restart the system Directions for removal replacement and calibration follow 1 Using needle nose pliers remove the E ring from one end of the connecting rod Fig 5 2 2 Remove the connecting rod by sliding it off the bracket 3 Fully retract the elevation axis motor shaft Fig 5 5 Maintenance 9 Remove 6 pan head screws from the PCB cover flanges Remove the PCB cover To get the necessary clearance rotate the linear actuator up 90 while lifting the PCB cover Fig 5 5 R
2. Part Qty KVH Part No Switchplate Assembly 1 02 1236 01 Tie wraps 5 22 0013 Hole Plugs 2 19 0282 06 RJ11 Handset Cable 1 32 0724 25 Clam Shell Ventilator 1 19 0230 6 x Thread forming Screws 5 14 0298 12 IRD Ground Wire 50 ft 1 32 0583 50 54 0194 Rev C Table 2 1 Installation Process Plan the entire installation before proceeding Take into account component placement cable running distances between units and accessibility to the equipment after installation While some DIRECTV IRDs offer on screen messages it is recommended that a PC be available for all installations of DIRECTV EchoStar and Express Vu Table 2 2 Kitpack Contents 2 1 A Guide to TracVision LF SF 2 2 Figure 2 1 Antenna Blockage Figure 2 2 Maximum Mounting Surface Slope 2 1 Choosing the Best Location Since the TracVision antenna requires a clear view of the southern sky to receive satellite signals the ideal antenna site has an unobstructed view of the horizon satellite all around Keep the antenna clear of any obstructions on the roof e g air conditioners The antenna requires a 15 to 75 look angle to receive satellite signals 15 75 COT a mmm wt ES ee Vehicle Roof Consider the location of the antenna relative to the location of any equipment or necessary wiring within the vehicle TracVision Antenna Air Conditioner Be sure to mount the
3. POSS 331 7 33 4 2153 Switch held wrong satellite SAT SELECT switch pressed Exclude No longer search AZ 331 7 EL 33 4 x x Entering Search Mode 1 Searching for a different satellite Searchl decided to go to AZ 335 9 EL 33 5 POS 23 5 33 5 518 POS 162 5 33 5 1105 xx Entering Search Mode 2 POS 150 5 33 4 1108 POS 80 1 33 4 889 POS 180 0 34 0 1092 x Entering Search Mode 3 POS 180 0 34 3 873 POS 66 6 22 0 885 Satellite Found AZ 348 8 EL 22 0 RF 2149 POS 327 4 22 0 567 xx Tnitializing Finetune POS 348 8 22 0 1987 POS 348 8 23 8 1965 Signal Peaked AZ 348 77 EL 23 23 RF 2004 xxx Tracking Satellite POS 348 8 23 3 2100 POS 348 8 23 3 1840 Saved Sat Pos AZ 348 76 EL 23 29 POS 348 8 23 3 2190 POS 348 8 23 3 2010 Instant On Startup Sequence 2PGM KVH TracVision LF Rev X Version X XX Instant On a SssSsssS3SsSes5s5 gt PASS Limit Switch Status exe Initializing IRD Send APG OSD On Try MPG IRD Send MPG OSD Type On Switch Back Send APG OS Try MPG IRD Send MPG OS D On Type D On to Echostar IRD Type Switch Back to Echostar IRD Type IRD STATUS Saved Sat Pos FAIL None EL 22 5 x Tnitializing Rate Bias POS 360 0 33 9 2625 E 4 Serial Number XXXXXXXX System skips limit switch test is expected FAIL is expected with n
4. 2 3 6 Connecting the IRD Ground Wire A grounding wire has been provided to connect your IRD to a suitable ground and protect the system Attach the grounding wire to any suitable screw on the rear panel of the IRD with a good contact with the IRD chassis The other end should be connected to a suitable ground ideally the ground connector on the switchplate see Figure 2 7 2 3 7 Installing the Switchplate After completing the switchplate wiring you need to install the switchplate itself 1 Carefully fit the switchplate assembly into the panel cutout made in Step 2 of Section 2 3 Connecting System Components until the switchplate is flush to the mounting surface 2 Secure the switchplate to the mounting surface using the two supplied 6 thread forming screws 3 Reinstall the vehicle fuse removed in Step 1 of Section 2 3 5 Connecting the Switchplate to Vehicle Power 54 0194 Rev C Before connecting the antenna unit to vehicle power remove the appropriate vehicle fuse to prevent a short circuit Replace the fuse after the connection to vehicle power is complete A Guide to TracVision LF SF If a need arises to paint the radome ONLY use non meiallic automotive paint to avoid degrading the RF signal strength and the reception quality All IRDs are susceptible to AC power fluctuations that can result in the IRD locking up and requiring a reset Refer to Section 4 2 IRD Troublesh
5. 3 Using Your TracVision LF SF For TracVision LF SF to receive the satellite signals the antenna must have a clear line of sight to the satellite If you only receive intermittent signals or the antenna cannot find the satellite check around your vehicle for any objects that could be blocking the signal such as trees buildings highway overpasses etc Figure 3 1 Be Aware of Objects that Might Block the Satellite Signals You must also be located within the selected satellite s coverage area in order to receive its signal Refer to your satellite television service manual to check the viable coverage area For your convenience KVH provides links to several web sites that offer satellite coverage information Simply go to our web site at www kvh com footprint 3 1 Turning On the System The TracVision LF SF system is easy to use To turn on the TracVision LF SF system follow the steps below s The TracVision SF antenna is 1 TracVision SF only Park your vehicle designed for stationary use only As such the TracVision SF will track the desired satellite while your vehicle is parked but not while the vehicle is in motion 2 Turn on the IRD and the television Refer to your IRD user manual for complete operating instructions for the IRD 54 0194 Rev C 3 1 A Guide to TracVision LF SF Figure 3 2 Switchplate Front Panel If Connected to an IRD Low speed Data Port As part of the s
6. Try MPG IRD Type Send MPG OSD On 54 0194 Rev C E 9 A Guide to TracVision LF SF Switch Back to Echostar IRD Type IRD STATUS FAIL None Saved Sat Pos EL 22 5 xxx Averaging Background Noise POS 45 0 26 3 956 POS 62 1 20 0 1094 POS 223 5 20 0 850 Average Noise Level 965 Noise Threshold 1794 Saved Sat Pos EL 22 5 Entering Search Mode 1 Searching for a different satellite POS 193 4 22 5 869 POS 205 8 22 5 1083 Satellite Found AZ 350 6 EL 22 5 RF 2015 POS 15 0 22 5 471 POS 354 0 22 5 620 eae Initializing Finetune POS 350 0 22 5 1773 POS 350 5 21 9 1959 Signal Peaked AZ 350 55 x Tracking Satellite POS 350 5 22 4 1674 ti L 22 50 RF 1978 E 10 Maintenance Port Parser Commands Appendix F Maintenance Port Parser Commands TracVision LF SF system parser commands are parsed when the system receives an ASCII carriage return Hex 0D An ASCII line feed Hex 0A is permitted but is ignored in any transmitted command All system responses are terminated with an ASCII carriage return followed by a line feed and ending with either an acknowledge character ASCII gt Hex 3E or a not acknowledge character ASCII Hex 3F The parser commands are shown below in boldface capital letters but they are not case sensitive In most cases the command is responded to with an echo that is if you type ZAP for example and pr
7. s sole discretion This Limited Warranty does not apply if the product has been damaged by accident abuse misuse or misapplication or has been modified without the written permission of KVH if any KVH serial number has been removed or defaced or if any factory sealed part of the system has been opened without authorization Return Authorization A Return Material Authorization is required prior to returning the product to KVH Industries Please call our Technical Support Department at 401 847 3327 or send an e mail to techs kvh com to obtain the RMA number Write the number in large clear characters on the outside of the box To avoid confusion and misunderstandings shipments without an RMA number clearly visible on the outside box will be refused and returned to you at your expense If possible use the original box and packing material to protect the equipment from damage in shipment KVH assumes no responsibility for warranty shipments from the customer to the factory if not shipped in the manner prescribed above THE EXPRESS WARRANTIES SET FORTH ABOVE ARE THE ONLY WARRANTIES GIVEN BY KVH WITH RESPECT TO ANY PRODUCT FURNISHED HEREUNDER KVH MAKES NO OTHER WARRANTIES EXPRESS IMPLIED OR ARISING BY CUSTOM OR TRADE USAGE AND SPECIFICALLY DISCLAIMS ANY WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE SAID EXPRESS WARRANTIES SHALL NOT BE ENLARGED OR OTHERWISE AFFECTED BY TECHNICAL OR OTHER ADVICE OR SERVICE PROVIDED BY KVH
8. Comprehensive System Wiring Diagram Appendix B Comprehensive System Wiring Diagram The wiring diagram is presented on the following page 54 0194 Rev C B 1 OGA 9L LL YMd FAIOIHSA 6G90 ce Q of HOLMS LIN NOILVWA313 I I ko i i BE I I x G690 ce S I i elt ol HOLIMS LINIT i Pir a Binney HE g QO Li 1 1 a se Z A avoaurun lor i HM 3 A9078 TWNINYIL 1HM 9 0 9 1 1 gt a gt sH S ano i i ag a g 940 1Hm v v zanzv gE T i a JIVIdHOLIMS 1HM nna Zvnzv 3 NIVIH T alie elle ZS TIAL z m z awzv 140d nnd i QXL I X18 S Na8 I a lle u Oxy y SO MIBK v6GO ZE ene g OND 1 x18 5 980 I Aie alles ual i 6 zox ou TBA U zle els axoi YOLOW 180d aig 0 oka da O Wig S 13A i A oie ives e HLNWIZY a e ol KIK oxwoat 1 w i l OELO ZE NT I J19Y9 VIVO d3MOd zj me god NdoO i i Nad OF v Zan3 i i ma OF ZVW3 I I 18 OF Z 183 i i osa Of L ivna oa 43 I I NOLVBA 93 I H See moa J us sa Daas NOILWAS13 bevy SMISLA NOLYA313 ale REH S OND MOL Z3 i i S31BVO 13S0NYH GYVONVIS BARREAREN R 7 13xx SI 3 I I i s me GZ vZL0 ZE 1 Lr z an aul 1 1 a LA GE i o
9. If more than four IRDs are required contact KVH for additional wiring instructions Mount the multiswitch unit in accordance with the manufacturer s instruction sheet TracVision IRD Data Cable Connector on Switchplate Optional TracVision RF Connectors RF1 RF2 DC Power Out 3 U U U 1 Connect the RF cable tagged RF1 to the multiswitch input labeled LNB RHCP 13V 2 Connect a second RF cable to the multiswitch input labeled LNB LHCP 18V 3 Connect the multiswitch outputs to individual IRD inputs Use RG 6 cable terminated with F type connectors for all RF connections 54 0194 Rev C Figure 2 8 Installing Three or Four IRDs Using an Active Multiswitch If you are connecting multiple IRDs attach the data cable to the master IRD The master IRD must remain on for the secondary IRDs to function properly A Guide to TracVision LF SF Figure 2 9 Installing the Clamshell Ventilator EchoStar IRDs cannot be connected to the switchplate due to incompatibility Satellite selection must be done manually through the switchplate s SAT SELECT button 4 Terminate all unused output connectors with 75 ohm DC blocks Channel Master 7184 Radio Shack 15 1259 or equivalent 2 3 3 Sealing the Cable Access Hole Once the RF and data power cables are connected to the antenna you need to seal and cover the cable access hole to protect against leakage 1 Completely seal the ca
10. 22 0 567 Tnitializing Finetune POS 348 8 22 0 1987 POS 348 7 22 6 2020 POS 348 8 23 8 1965 Signal Peaked AZ 348 77 EL 23 23 RF 2004 E 8 Startup Data Sequences Tracking Satellite POS 348 8 23 3 2100 POS 348 8 23 3 1840 Saved Sat Pos AZ 348 76 POS 348 8 23 3 2190 POS 348 8 23 3 2010 ti L 23 29 Instant On Startup Sequence PGM KVH TracVision SF Rev X Version X XX Serial Number XXXXXXXX Instant Onenen System skips limit switch test Limit Switch Status PASS PASS is expected x Initializing IRD Send APG OSD On Try MPG IRD Type Send MPG OSD On Switch Back to Echostar IRD Type Send APG OSD On Try MPG IRD Type Send MPG OSD On Switch Back to Echostar IRD Type IRD STATUS FAIL None se s FAIL is expected with no IRD data connection Saved Sat Pos EL 22 5 XXX Tnitializing Finetune POS 360 0 23 1 1575 Signal Peaked AZ 0 00 EL 22 50 RF 1919 Tracking Satellite POS 360 0 22 5 1917 POS 360 0 22 5 1635 POS 360 0 22 5 1976 Switch held wrong satellite SAT SELECT switch pressed Exclude No longer search AZ 0 0 EL 22 5 KVH TracVision SF Rev X Version X XX Serial Number XXXXXXXX Limit Switch Test Limit Switch Status PASS x Initializing IRD Send APG OSD On Try MPG IRD Type Send MPG OSD On Switch Back to Echostar IRD Type Send APG OSD On
11. 449 xx Entering Tracking POS 61 8 36 5 1260 POS 62 2 36 3 1346 POS 64 0 36 5 1716 Zx Entering Satellite Check Confirming proper satellite lock POS 64 3 36 1 1747 Satellite Located IRD Signal Quality 54 POS 66 1 35 6 1522 POS 64 6 35 5 1749 IRD Signal Quality 58 POS 66 2 36 1 1467 Instant On Startup Sequence 2PGM KVH TracVision LF Rev X Version X XX Serial Number XXXXXXXX Instant Onis H saS Sasser essa eae aSa a System skips limit switch test Limit Switch Status PASS PASS is expected ee Initializing IRD e ERD STATUS PASS DSS s s s PASS is expected with successful IRD identification Saved Sat Pos EL 33 3 x Tnitializing Rate Bias POS 360 0 33 9 2625 VEL_INDEX Az 1996 El 2182 Expected range is 1700 2300 RATE BIAS PASS s s s s ss S gS t E Az amp El values above are within valid ranges Initializing Finetune Peaking the satellite signal POS 360 0 33 9 2622 Signal Peaked AZ 0 00 EL 33 30 RF 2674 POS 0 0 33 3 2646 POS 0 0 33 3 2638 IRD Signal Quality 79 POS 0 0 33 3 2640 POS 0 0 33 3 2614 IRD Signal Quality 77 CH 200 XP 7 HI 0 LO 10 POS 0 0 33 3 2652 Saved Sat Pos AZ 0 00 EL 33 30 POS 0 0 3353 2617 IRD Signal Quality 78 POS Q0 33 3 2610 E 2 Startup Data Sequences E 1 2 System Not Connected to I
12. Expected range is 1700 2300 1919 SAT SELECT switch pressed 22 5 Expected range is 1700 2300 2015 1978 Az amp El values above are within valid ranges Az amp El values above are within valid ranges Searching for a different satellite E 5 A Guide to TracVision LF SF E 6 E 2 TracVision SF Sequences E 2 1 System Connected to IRD Data Standard Startup Sequence PGM KVH TracVision SF Rev X Version X XX Serial Number XXXXXXXX Limit Switch Test Limit Switch Status PASS PASS is expected Initializing IRD IRD STATUSI PASS DSS sS s ss s S5 PASS is expected with successful IRD identification Saved Sat Pos EL 33 4 Averaging Background Noise POS 45 0 26 6 735 POS 57 9 20 0 1004 POS 232 0 20 0 812 POS 25 6 20 0 898 Average Noise Level 957 Noise Threshold 1781 Saved Sat Pos EL 33 4 xx Entering Search Mode 1 POS 80 9 32 1 1217 POS 44 6 33 4 853 Satellite Found AZ 327 7 EL 33 4 RF 2476 POS 306 4 33 4 1020 Initializing Finetune Peaking the satellite signal POS 327 7 33 4 2827 POS 327 7 33 9 2717 Signal Peaked AZ 327 69 EL 33 40 RF 2822 POS 3214 33 3 2751 POS 327 7 33 3 2741 Entering Satellite Check POS 327 7 33 3 2756 Signal Detected 82 POS 327 0 33 53 2727 Signal Detected 81 POS 327 7 33 3 2731 POSE 327 7 333 2713 Tracking DSS satelli
13. IN CONNECTION WITH ANY PRODUCT KVH s liability in contract tort or otherwise arising out of or in connection with any product shall not exceed the price paid for the product INNO EVENT SHALL KVH BE LIABLE FOR SPECIAL PUNITIVE INCIDENTAL TORT OR CONSEQUENTIAL DAMAGES OR LOST PROFITS OR GOODWILL INCLUDING ANY DAMAGES RESULTING FROM LOSS OF USE DELAY IN DELIVERY OR OTHERWISE ARISING OUT OF OR IN CONNECTION WITH THE PERFORMANCE OR USE OR POSSESSION OF ANY PRODUCT OR ANY OTHER OBLIGATIONS RELATING TO THE PRODUCT EVEN IF KVH HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES If any implied warranty including implied warranties of merchantability and fitness for a particular purpose cannot be excluded under applicable law then such implied warranty shall be limited in duration to ONE 1 YEAR from the date of the original retail purchase of this product by the original purchaser Some states do not allow the exclusion or limitation of implied warranties or liability for incidental or consequential damages so the above limitations may not apply to you This warranty gives you specific legal rights and you may also have other rights which vary from state to state KIVIHI KVH Industries Inc 50 Enterprise Center Middletown RI 02842 U S A Phone 1 401 847 3327 Fax 1 401 849 0045 E mail info kvh com Internet www kvh com KVH and TracVision are registered trademarks of KVH Industries Inc TVLF_SF_OM_Cover_7_03
14. Removing the Shipping Restraint Once you remove the shipping restraint handle the antenna unit carefully Improper handling may damage the unit Figure 2 4 Proper Orientation of the Antenna Unit Side View 2 3 A Guide to TracVision LF SF If the roof s mounting surface is not perfectly flat as KVH recommends make sure the baseplate does not warp when you attach the antenna s mounting plates Refer to Section 2 1 Choosing the Best Location for further details 2 4 Using the four mounting plates as templates drill 20 6 holes through the roof of the vehicle Apply construction adhesive to the bottom of the antenna s four mounting plates If using a liquid construction adhesive apply beads to the mounting plates in a zig zag pattern Attach the mounting plates to the roof using o diameter rivets or appropriate fasteners Seal all rivet heads and edges with silicone Mark a location on the roof for the cable access hole to permit convenient cable access to the antenna s baseplate connectors Drill the cable access hole in the vehicle s roof Installation 2 3 Connecting System Components The following sections provide instructions for properly wiring the antenna unit to the components inside the vehicle Locating the Switchplate Before running cables you need to determine the location for the TracVision LF SF switchplate 1 The switchplate should be installed in a dry fla
15. and hold the SAT SELECT button while turning on the TracVision system 3 Continue holding the SAT SELECT button for five seconds until the Status indicator flashes quickly five times When you release the SAT SELECT button the antenna starts up in the factory default mode 54 0194 Addendum to Rev C If you turn off the TracVision system move the vehicle then turn the system back on the antenna may not be able to find the correct satellite upon startup In this case you will need to reset the system to the factory default and then reconfigure the system for DISH 500 mode Congratulations You have selected one of the most advanced land mobile satellite tracking systems available today KVH Industries TracVision LF SF is designed for use with DIRECTV DISH Network and ExpressVu This manual provides detailed instructions on the proper installation use and maintenance of your TracVision LF SF system Before using this manual be sure to check the inside back cover for any addenda which may detail changes to the manual s information Throughout this manual important information is marked for your attention by these icons A helpful tip that either directs you to a related area within the manual or offers suggestions on getting the highest quality out of your system TracVision LF SF Serial Number An alert to important information regarding procedures product specifications or product use Informa
16. during shipping 1 2 1 TracVision LF SF Components The antenna unit includes the antenna positioning mechanism signal front end power supply and control elements The antenna is a parabolic dish mounting a dual output low noise block LNB converter with built in preamplifier A molded ABS radome encloses the baseplate and is secured in place with standard fasteners Connectors on the back of the baseplate join the power signal and control cabling from units inside the vehicle 1 2 2 Integrated Receiver Decoder IRD The IRD purchased separately receives satellite signals from the antenna unit for signal decoding processing and channel selection and sends the signals to the TV set for viewing In addition messages can be sent from the IRD to the antenna unit and messages can be received from the antenna unit for display on the television screen The IRD also provides the interface for the user to activate authorization for reception Please refer to the User s Manual provided with your selected IRD for complete operating instructions 1 3 Materials Provided with TracVision LF SF Table 1 1 lists the units cables and materials packed in the TracVision LF SF package by name and KVH part number Component KVH Part No Antenna Unit TracVision LF 01 0225 15 Antenna Unit TracVision SF 01 0225 14 RF Cable 28 ft 32 0417 28 Data Power Cable 28 ft 32 0730 28 Kitpack 72 0120 Installation and Operation M
17. fos dee es eee saceee Re Re ee ee ee ere ee 1 1 1 2 1 TracVision LF SF CoOMpoOneGittS ccccccccccccscccccsseccsasssensenscaursassees 1 2 1 2 2 Integrated Receiver Decoder IRD ccceeeeeeeeeeeeeeees 1 2 Materials Provided with TracVision LF SF 1 2 1 3 1 Additional Materials Required for TracVision LF SF Use 1 3 installation 626K Ghee Rete ee eh eee eee 2 1 Choosing the Best Location 00 cece eee eeeee 2 2 Mounting the Antenna Unit 2 0000 eee eee 2 3 Connecting System Components 00 0 eee eens 2 5 2 3 1 Connecting the Antenna to the Switchplate ee 2 6 2 3 2 Connecting the Antenna to the IRD eeeeeeeeeeeeeeees 2 6 2 3 3 Sealing the Cable Access Hole ccccccccccccccessssssssttaeeeeeeeess 2 8 2 3 4 Connecting the Switchplate to the IRD ssec 2 8 2 3 5 Connecting the Switchplate to Vehicle Power cee 2 9 2 3 6 Connecting the IRD Ground Wire cisiescsarassceceatesientecteenceseaies 2 9 2 3 7 Installing the Switchplate ic peset peeecarsantecceccaeece we ectczrecensetecenec 2 9 Activating the IRD 2 css0cceekeues See hee sess ee ee ee ee 2 10 Checking Out the System 0 00 ee 2 10 2 5 1 Checking Out the System Using an IRD Data Connection scccccidsscsscaceaccacntecencacvancciearsecenccsncanes 2 10 2 5 2 Checking Out the System Without an IRD Data GOnNectioni sssrinin lerthrbcleetebiactaednas 2 12 Configuring TracVision LF SF
18. serial port on the PC a 9 pin 25 pin connector adapter may be needed for some PCs Maintenance Port DB9 Connector Open the terminal emulation software and establish the following settings e 9600 baud e no parity e 8 data bits e 1 start bit e 1 stop bit e no flow control Installation 3 Press the switchplate s POWER button to apply power to the TracVision LF SF system and wait for the system to fully initialize Data should be scrolling on the PC display to identify any system problems detected If no data is seen recheck your connections and the terminal software setup 4 After completing the review of the startup and operational routines shut down the system 2 6 Configuring TracVision LF SF for Remote Satellite Dish Operation In some campground locations dense foliage will block the satellite signal In these situations a remote portable antenna may be the only solution to satellite signal reception The wiring option for the remote dish is very simple and should be installed when the TracVision LF SF is installed A high quality A B switch should be used to change from TracVision to remote antenna operation The recommended wiring arrangement for remote dish operation is illustrated in Figure 2 12 Figure 2 12 Remote Dish Wiring Configuration Antenna RF Cable Common A B A B Switch A B 4 Remote Dish 54 0194 Rev C 2 13 Using Your TracVision LF SF
19. the TV screen The messages and their meanings are described in Table 2 3 on the following page Installation Message Definition KVH TracVision Displays for 5 seconds at startup Software Version Current software version Alternates with KVH TracVision Initializing System initializing Search Mode 1 Antenna unit in Search Mode 1 Search Mode 2 Antenna unit in Search Mode 2 Search Mode 3 Antenna unit in Search Mode 3 Reacquisition System is reacquiring the satellite RF Signal Error RF signal detector has no signal at input AZ Motor Error EL Motor Error Fault detected in azimuth drive subassembly Fault detected in elevation drive subassembly Ant Gyro Error TracVision LF only Fault detected in antenna gyro assembly OR antenna gyro failed to initialize properly because vehicle was turning during the 60 second startup and initialization period following power up Cable Unwrap System in process of unwrapping cable Differences among IRD low speed data ports may result in different message formats and some messages may not be displayed on the television screen DIRECTV messages you may see are listed in Table 2 4 Message Definition Searching for satellite please stand by The IRD is powered up and doesn t detect the satellite signal Searching for program guide please stand by The system has found the sa
20. 7 28 CPU PCB 02 1144 01 Antenna Gyro TracVision LF only 02 1035 Antenna Gyro Gasket TracVision LF only 24 0139 System Fuse 16 0017 3150 LNB 19 0056 It is recommended that all other technical difficulties be resolved by returning the TracVision LF SF unit to an authorized service provider Maintenance 5 4 Field Replaceable Unit Procedures The following subsections provide detailed procedures for repairing or swapping out field replaceable units The procedures refer to labeled items presented on the following diagrams m Pan Head Screws PCB Cover 3 15 amp Fuse PCB seen Plate Antenna Gyro TracVision LF only Linear Actuator Elevation Axis Motor Shaft 54 0194 Rev C Always lift the antenna unit by the gray baseplate never by the radome or any portion of the antenna assembly Figure 5 1 Antenna PCB and Rotating Plate Before servicing the antenna unit be sure to remove the appropriate vehicle fuse to disconnect power Replace the fuse after completing the service Figure 5 2 Close up of Connecting Rod and E ring A Guide to TracVision LF SF Figure 5 3 Antenna Assembly I l I I I I l i Wing Screw I I and Washer I I eo PC I Lo 1 Locking Nuts Be I LNB Clam and Washers U Ta Reflector Bracket P p I 53 i Nm Lo j I J P i X o SJOS A I i DAN LNB i Antenna Gyro i S l Antenna Gyro f Gasket I Figure 5 4 Azimuth Motor Rotating Pl
21. A Guide to TracVision LF SF e Installation Instructions e User s Guide e Technical Manual Satellite Television TracVision LF SF Owners gt Manual Addendum ECO s 6768 6797 The following information applies to Revision C of the TracVision LF SF Owner s Manual KVH Part Number 54 0194 The TracVision LF SF system now offers a special DISH 500 mode in which the SAT SELECT button switches between the two DISH 500 satellites The following new section explains how to configure and use this new feature 3 5 DISH 500 Operation The DISH 500 service offers programming on two different sh satellites Echo 119 and 110 To easily switch between these two satellites you will need to configure the system for DISH 500 NE Si ORK mode in which the SAT SELECT button selects between just the t Echo 119 and 110 satellites 3 5 1 Configuring the System for DISH 500 Mode To configure the TracVision system for DISH 500 follow the steps below 1 Turn on your receiver TV and TracVision system 2 Using the receiver s remote control go to the Point Dish Signal Strength screen press MENU 6 1 1 on most models and select satellite 119 and transponder 11 3 When the switchplate s Status indicator fully illuminates stops flashing check the signal strength meter on the TV If the meter turns green and indicates Locked Echostar 119 skip to step 6 54 0194 Addendu
22. Attaching the Shipping Restraint KVH is not liable for damage caused by improper shipping 5 10 5 5 Preparation for Shipment If you need to repack the antenna unit for shipment you must first secure the LNB Follow the steps below to repack the antenna unit 1 Remove the radome 2 Rotate the antenna unit so that the LNB is facing forward away from the connector plate see Figure 5 7 Connector Plate Baseplate Holes for Tie wrap 3 Using a tie wrap secure the LNB bracket to the baseplate as shown in Figures 5 7 and 5 8 Shipping Restraint Tie wrap 4 Replace the radome 5 Place the entire antenna unit into its shipping box using the original packing material 6 Secure the box to a pallet to ensure upright transport to KVH System Specifications Appendix A System Specifications Physical Characteristics Table A 1 Power 11 16 volts DC 2 5 amps TracVision LF SF System nominal 3 5 amps peak Specifications Dimensions Weight 32 wide x 14 8 high 33 lbs LNB Dual Output Tracking TracVision LF only Better than 30 sec Maintenance Port 9600 bps 8 N 1 EIA RS232 Pointing System Elevation Range 15 to 75 Azimuth Range 720 Position Repeatability 0 1 Environmental Operating Temperature 13 F to 131 F Storage Temperature Humidity 40 F to 185 F to 100 percent 54 0194 Rev C A 1
23. ExpressVu systems transmit digital audio and video data from land based transmitters to a satellite parked above the equator Each satellite relays the signals in spot beams covering the continental United States TracVision LF SF automatically identifies locks onto and receives signals from the appropriate satellite TracVision SF is KVH offers an upgrade kit KVH designed for stationary use only TracVision LF works while your Part 02 1026 that adds in motion vehicle is at rest and in motion tracking capability to the TracVision SF allowing you to receive satellite signals while on 1 2 System Overview the move A complete satellite TV system includes the TracVision LF SF connected to an IRD satellite TV receiver and a television set A desktop or laptop computer is used to conduct diagnostics The complete system is illustrated in Figure 1 1 System specifications and a wiring diagram are provided in Appendices A and B respectively Figure 1 1 TracVision Antenna TracVision LF SF System Configuration Radome 11 16 Volts DC 2 5 3 5 Amps Switchplate Baseplate gt Vehicle Satellite Receiver 1 Satellite Receiver 2 Options Purchased Separately 54 0194 Rev C 1 1 A Guide to TracVision LF SF On screen messages are not available with a DISH Network IRD Table 1 1 TracVision LF SF Packing List Cables for the TracVision LF SF are stored beneath the antenna unit
24. L return to Step 3 and retry the procedure making sure to achieve the highest possible RF signal peak Maintenance 8 Record the Cold Sky Average and the RFGAIN value reported in Step 7 9 Type ZAP lt crs gt The system will re initialize using the new RFGAIN and RFOFFSET scale factors displayed following Step 7 10 Wait for the system to perform the background noise calculation Read the Average Noise Level value from the messages transmitted out the maintenance port This value must be greater than 300 and less than 1300 An example of the message sequence and format is as follows Averaging Background Noise Average Noise Level 750 Noise Threshold 1450 11 Wait for the system to search for find the satellite enter Tracking Mode and track the satellite for a minimum of 30 seconds Record the average RF signal value reported from the POS AZ EL RF messages An example of the message sequence and format is as follows POS 154 5 33 2 2521 12 The RF signal values while tracking shall be greater than 2000 and less than 3000 54 0194 Rev C 5 9 A Guide to TracVision LF SF When rotating the azimuth mechanism by hand go slowly Hitting the mechanical stops with excessive force will damage the azimuth limit switch Figure 5 7 Baseplate Shipping Restraint Holes Do NOT overtighten the tie wrap Securing the tie wrap too tightly may bend the LNB bracket and damage the unit Figure 5 8
25. RD Data Standard Startup Sequence PGM KVH TracVision LF Rev X Version X XX Serial Number XXXXXXXX Limit Switch Test Limit Switch Status PASS PASS is expected x Initializing IRD Send APG OSD On Try MPG IRD Type Send MPG OSD On Switch Back to Echostar IRD Type Send APG OSD On Try MPG IRD Type Send MPG OSD On Switch Back to Echostar IRD Type IRD STATUS FAIL None s 7 FAIL is expected with no IRD data connection Saved Sat Pos EL 33 5 x Tnitializing Rate Bias POS 360 0 33 9 2625 VEL_INDEX Az 1996 El 2182 Expected range is 1700 2300 RATE BIAS PASS Az amp El values above are within valid ranges xxx Averaging Background Noise POS 45 0 26 3 762 POS 62 1 20 0 TEFL POS 223 5 20 0 1082 Average Noise Level 985 Nor 1826 Saved Sat Pos EL 33 5 x Entering Search Mode 1 POS 193 4 30 1 1098 POS 205 8 33 5 878 Satellite Found AZ 330 0 EL 33 5 RF 2150 POS 0 9 33 55 S86 POS1 331 2 33 5 2173 xx x Initializing Finetune Peaking the satellite signal POS 331 2 33 5 2197 POS 331 58 S41 2077 Signal Peaked AZ 331 79 EL 33 50 RF 2226 zk Tracking Satellite POS 331 7 33 4 2154 POS 331 7 33 4 2167 Saved Sat Pos AZ 331 75 EL 33 43 POS 331 7 3354 2155 POS 331 7 33 4 2132 54 0194 Rev C E 3 A Guide to TracVision LF SF
26. Vision SF only The TracVision SF antenna was designed for stationary use only As such the antenna will track the desired satellite while your vehicle is parked but not while the vehicle is in motion 54 0194 Rev C s For your convenience KVH provides links to several web sites that offer satellite coverage information Simply go to our web site at www kvh com footprint Baseline RF levels are included as part of the startup seguence provided in Appendix E KVH offers an upgrade kit KVH Part 02 1026 that adds in motion tracking capability to the TracVision SF allowing you to receive satellite signals while on the move A Guide to TracVision LF SF The long term fix typically done at original system installation is to install an Uninterruptible Power Supply like those available for use with computer systems on the IRD Be sure to specify a UPS with adequate available current for all devices attached to it An IRD draws approximately 200 watts 4 2 IRD Troubleshooting The IRD that was provided with your satellite television service may also be the cause of less than ideal operation 4 2 1 IRD Wiring Refer to Section 2 3 Connecting System Components and your IRD user manual to confirm that the IRD is properly connected to the antenna unit and the television 4 2 2 AC Power Fluctuating If the system periodically displays a picture for less than one minute then enters Search Mode 1
27. antenna on a horizontal surface with a minimum roof or other mounting surface radius of 250 In other words when placed flat on the mounting surface the mounting plates should be less than above the mounting surface see Figure 2 2 Any larger gap will warp the baseplate and seriously damage the antenna Me Maximum Gap 4 Installation 2 2 Mounting the Antenna Unit 1 Make sure that you have chosen a suitable mounting location based upon the guidelines in Section 2 1 Choosing the Best Location 2 Remove the antenna unit from its shipping carton 3 At the bottom of the antenna baseplate cut the tie wrap and pull it out of the baseplate Then seal the two holes with the plugs provided in the kitpack The tie wrap secures the antenna s LNB for shipping as shown in Figure 2 3 Once you remove this shipping restraint be sure to handle the antenna unit with care to avoid damage 4 Shipping Restraint Tie wrap 4 Position the antenna unit in the desired location on the centerline of the vehicle with the antenna s forward mounting plate arrows facing the front of the vehicle The proper orientation is illustrated in Figure 2 4 Vehicle Centerline i Baseplate eee Connectors 1 of 4 it Top View Forward Mounting Plate Arrows 54 0194 Rev C Mounting Plate Always lift the antenna unit by the gray baseplate never by the radome Figure 2 3
28. anual 54 0194 RF and data power cables may be supplied separately A complete listing of kitpack contents is provided in Table 2 2 Introduction 1 3 1 Additional Materials Required for TracVision LF SF Use To make full use of your new TracVision LF SF and receive satellite TV you will need to provide purchase the following e Television e Appropriate IRD for your selected satellite TV service 54 0194 Rev C You can purchase and or activate an IRD directly from KVH Call KVH at 1 888 584 4163 for details Installation 2 installation TracVision LF SF is designed for simple installation and setup Just follow these easy steps Step Refer to Section 1 Choose the antenna location 2 1 2 Mount the antenna unit 22 3 Connect the system components 2 3 4 Activate the IRD 2 4 5 Check out the system 2 5 Tools and Materials Required e Electric drill e 6 drill bit and hole saw and auger bit e 2 Phillips and 0 flat tip screwdrivers e Silicone sealant or RTV e open end wrench e Adhesive suitable for specific roof construction and materials e g Liquid Nails e Rivet gun and rivets or other fastener suitable for specific roof construction e Recommended PC with terminal emulation software such as PROCOMM or Windows Terminal or Hyperterminal and a DB9 male to female PC data cable Kitpack Contents Table 2 2 lists the materials provided in the kitpack
29. asecosctectececi certs deeded ode Kleto jeo EU pad Kea ka ta ke kao oa ka 4 4 4 2 2 SAG PoWerf FlUGIUaMNAJ se eis sd sp aet lete deo a OI ea a ga RR uate 4 4 4 2 3 No IRD Data Gonnection see e este ke ne kake kk ekn otkada odjek akta katete kani 4 4 4 2 4 EchoStar IRD Activation Check ccccccssecceeeeseeneeeeeeeeeees 4 4 4 2 5 Failed IRD Status CHECK vsciciecsseccisssacncscoadsstecccatnadvaledinedeadeas 4 5 426 IRD Faulty te cetera sea ee ce aa EE EEEE ER RRT 4 5 Antenna Gyro and LNB Faults 0 00 e eee eee eee 4 6 Computer Diagnostics 2222 cee eee eee 4 6 Maintenance Port Parser Commands 20000eeees 4 7 Maintenance sic des ee ee ea ee ee ee ee 5 1 Warranty Service Information 0 00 00 eee eee 5 1 Preventive Maintenance 22 000eee eee eee eens 5 1 Replaceable Parts 2 20060 eeee eee eee ee ee eee eee 5 2 Field Replaceable Unit Procedures 0e0008 5 3 5 4 1 5 4 2 Antenna Gyro Assembly TracVision LF only 5 4 3 Antenna LNB Replacement 5 5 Preparation for Shipment Appendix A Appendix B Appendix C Appendix D Appendix E Appendix F 54 0194 Rev C PCB Removal and Replacement System Specifications Comprehensive System Wiring Diagram Switchplate Template EchoStar IRD Activation Procedure Startup Data Sequences Maintenance Port Parser Commands Introduction 1 Introduction 1 1 Digital Satellite Television DIRECTV DISH Network and
30. ate Cable Clamp and Screw PCB Antenna Gyro Cable TracVision LF only Maintenance 5 4 1 PCB Removal and Replacement Estimated Time to Repair hour The microprocessor PCB assembly is protected by a cover fastened to the rotating plate Fig 5 1 The cover must be removed to gain access to the main power fuse and the PCB assembly 1 Using needle nose pliers remove the E ring from one end of the connecting rod Fig 5 2 2 Remove the connecting rod by sliding it off the bracket 3 Fully retract the elevation axis motor shaft Fig 5 5 Elevation Axis Motor Shaft Linear Actuator 4 Remove 6 pan head screws from the PCB cover flanges 5 Remove the PCB cover To get the necessary clearance rotate the linear actuator up 90 while lifting the PCB cover Fig 5 5 6 Remove all cable connectors from the PCB Figure 5 6 on the following page illustrates the PCB arrangement and connector locations 54 0194 Rev C When carrying out maintenance on the PCB be sure to not drop any of the small screws inside the mechanism If a screw is lost within the baseplate it must be retrieved to avoid causing any damage when the unit rotates Figure 5 5 Removing the PCB Cover TracVision LF SF is equipped with a 5x20 mm 3 15 amp 250 volt fast blow fuse which is mounted on the PCB To access and replace the fuse remove the PCB cover A Guide to TracVision LF SF
31. ble access hole with silicone sealant or RTV 2 Install the clamshell ventilator supplied in the kitpack over the cable access hole using three of the supplied 6 screws see Figure 2 9 6 Screws Lu AO s o Clamshell qo i i aw a Ventilator N xe Man RF amp Data Power Cables Cable Access Hole in Roof of Vehicle 2 3 4 Connecting the Switchplate to the IRD Optional The switchplate includes an RJ11 jack for connecting the system to an IRD s low speed data port This allows a compatible DIRECTV IRD to communicate with the antenna for automatic satellite selection Without this data connection you will need to manually select the satellite using the switchplate s SAT SELECT button see Section 3 2 Tracking the Correct Satellite for details 1 Connect one end of the supplied data cable a standard RJ11 telephone handset cord to the switchplate s RJ11 jack see Figure 2 7 2 Route the other end of the data cable to the IRD and connect it to the IRD s low speed data port Installation 2 3 5 Connecting the Switchplate to Vehicle Power The switchplate must be connected to a 12 VDC 2 5 3 5 amp power supply to operate 1 Disconnect vehicle power by removing the appropriate vehicle fuse 2 Runa cable from vehicle s power 11 16 VDC out through the switchplate panel cutout 3 Connect the power cable to the switchplate s power terminals as shown in Figure 2 7
32. different problem Test Result NONE If the system tests achieves a result of NONE there is no communication at all between the antenna unit and the IRD Solution Check to be certain that the IRD and TracVision LF SF are connected properly at the low speed data port and that both are powered on Refer to Section 2 3 Connecting System Components for correct antenna unit to IRD wiring procedures and diagrams After verifying the connection cycle the power off and on and review the startup test results Test Result UNKNOWN In the instance of a result of UNKNOWN a communications link exists but the data received by the antenna unit is garbled and unrecognizable Solution As with a result of NONE first check to be certain the IRD and TracVision LF SF are connected properly at the low speed data port Refer to Section 2 3 Connecting System Components for correct antenna unit to IRD wiring procedures and diagrams After verifying the connection cycle the power off and on and review the startup test results If this does not initially succeed refer to Section 4 2 2 AC Power Fluctuating and follow the IRD reset procedure 4 2 6 IRD Faulty In the case of a faulty IRD refer to your IRD user manual for service replacement and warranty information 54 0194 Rev C 4 5 A Guide to TracVision LF SF Most terminal emulation programs have a parameter for local character echo Select this parameter to
33. e KVH product purchased against defects in materials for a period of TWO 2 years and against factory labor costs for a period of ONE 1 year from the date of original retail purchase by the original purchaser It is the customer s responsibility to verify the date of purchase by returning the warranty card included with the product to KVH within 30 days of purchase or by providing a copy of a dated sales receipt for the KVH product under warranty with the warranty claim If this date cannot be verified the warranty period will begin 30 days after the date of manufacture of the original product purchased If you discover a defect KVH will at its option repair replace or refund the purchase price of the product at no charge to you provided you return it during the warranty period transportation charges prepaid to the factory direct Please attach your name address telephone number a description of the problem and a copy of the bill of sale or sales receipt as proof of date of original retail purchase to each product returned to warranty service Alternatively you may bring the product to an Authorized KVH TracVision Dealer for repair During the first year and if the product was installed by an Authorized KVH TracVision Dealer identified with the KVH Authorized TracVision dealer list KVH will cover the dealers labor charges for warranty repairs provided the dealer contacts KVH for pre approval of the charges Approval of charges is at KVH
34. e no parity e 8 data bits e 1 start bit e 1 stop bit e no flow control 3 Apply power to the TracVision LF SF system and allow the system to complete full initialization Data should be scrolling on the PC display to identify any system problems detected If no data is seen recheck your connections and the terminal software setup 4 5 Maintenance Port Parser Commands TracVision LF SF system parser commands are detailed in Appendix F 54 0194 Rev C 4 7 Maintenance 5 Maintenance The following sections provide details on preventive maintenance and field replaceable units and parts for the TracVision LF SF antenna unit 5 1 Warranty Service Information For information on KVH warranty repair and liability policies please refer to the complete warranty statement provided at the conclusion of this manual If you have any questions please call your local authorized dealer or installer or contact KVH directly 5 2 Preventive Maintenance TracVision LF SF requires minimal preventive maintenance The following tasks are sufficient to maintain peak performance Monthly e Wash the exterior of the radome and baseplate assembly with fresh water a mild detergent may be added to remove grime Do not spray the radome directly with high pressure water e Do not apply abrasive cleaners or volatile solvents such as acetone to the ABS radome Annually e Remove the radome Visually inspect the elevation drive shaft
35. emove the screw and clamp holding the cable to the rotating plate save the cable clamp for reuse Fig 5 4 Remove the Molex connector from J11 on the CPU board Fig 5 6 Remove the 4 locking nuts and flat washers and take the antenna gyro off the bracket Remove the antenna gyro gasket 10 Replacement is the reverse of this procedure Antenna Gyro Calibration I Connect a PC to the communications port as described in Section 4 4 Computer Diagnostics Type HALT lt crs gt lt cr gt indicates a carriage return ENTER key while the system is performing the limit switch initialization routine The system will complete the initialization function by finding the azimuth and elevation switch limits and then go to the home position Type DEBUGON lt crs gt to enter Debug Mode Type EL 300 lt crs gt Type CALAZc lt crs gt Verify that the Antenna Gyro Azimuth scale factor is between 0 00090 and 0 00110 Type CALEL lt crs gt Verify that the Antenna Gyro Elevation scale factor is between 0 00090 and 0 00110 Type ZAP to restart reinitialize the system 54 0194 Rev C 5 7 A Guide to TracVision LF SF When replacing the LNB make certain to restore it to its original orientation as shown in Figure 5 3 The CALLNB Function requires the antenna to be pointed directly at the satellite peak before performing this routine Using the FINDSAT command will ensure that the antenna is receiving the
36. enna unit can rotate a full 720 before coming to the end of its cable If it does so the system automatically unwraps the cable by quickly rotating the dish in the opposite direction During this process your television transmission will be frozen momentarily while the cable unwraps and the antenna reacquires the satellite Conical Scan Tracking TracVision LF only The antenna control unit uses conical scanning to maintain peak signal strength to the receiver and to update the satellite s position When conical scan tracking is active the antenna moves continually with a circular motion to sweep across the satellite s peak signal The signal strength is then fed back to the control circuits to keep coming back to the direction of the strongest signal If the satellite signal is lost while the system is in conical scan track mode the control software imposes a 60 second time out delay If the signal is not regained during that time the antenna reverts to the Reacquisition Search to start looking for the satellite signal 54 0194 Rev C 3 5 Troubleshooting 4 Troubleshooting The troubleshooting matrix shown in Table 4 1 identifies some trouble symptoms their possible causes and references to troubleshooting solutions Table 4 1 Troubleshooting Matrix 40153 ST eg J in Hos 4 Se ZET ET ET ET fd SG cd II NI PT EM PITI can Uo ey Aine 499 9 SA Cor A x txt xt oT Pag 8 Se Capone l
37. erenced Response echoes the command mechanism moves at a fixed velocity Elevation Angle Function commands a manual elevation angle that the mechanism moves to Command EL xxx range is 100 700 Argument desired elevation angle of the mechanism relative to up or external sensor attitude reference 10 0 70 0 Response echoes the command mechanism moves at a fixed velocity Azimuth CW Step Function commands a 0 1 deg CW manual step in azimuth angle Command 6 Argument none Response echoes the command Maintenance Port Parser Commands Azimuth CCW Step Function commands a 0 1 deg CCW manual step in azimuth angle Command 4 Argument none Response echoes the command Elevation UP Step Function commands a 0 1 deg UP manual step in elevation angle Command 8 Argument none Response echoes the command Elevation DOWN Step Function commands a 0 1 deg DOWN manual step in elevation angle Command 2 Argument none Response echoes the command F 3 Operational Commands Idle Mode Table F 3 Function halts active tracking and conical scan then enters Operational Commands idle mode Command HALT Argument none Response echoes the command Current Cable Wrap Angle Function sets or reports current cable wrap angle defined as 0 CCW limit to 700 CW limit t
38. ess ENTER the response will be the command you have entered i e ZAP For other commands the response is specific for each command such as VERSION STATUS or HELP F 1 System Commands Software Version Table F 1 Function reports software version System Commands Command VERSION Argument none Response KVH TVLF SF Version XX XX System Status Report Function reports general system status Command STATUS Argument none Response system status string TBD Initialize the System Function initializes the system perform a soft reset Command ZAP Argument none Response echoes the command then reinitializes the system 54 0194 Rev C F 1 A Guide to TracVision LF SF F 2 Table F 2 Manual Positioning Commands F 2 Manual Positioning Commands To execute the following commands first put the antenna unit in idle mode by typing HALT and pressing ENTER Positioning commands may be entered after the antenna comes to rest Help on Parser Commands Function lists parser commands Command HELP Argument none Response print a list of all parser commands Azimuth Angle Function commands a manual azimuth angle that the mechanism moves to Command AZ xxxx range is 0000 3599 Argument desired azimuth angle of the mechanism relative to vehicle reference or baseplate fwd 000 359 9 vehicle ref
39. for Remote Satellite Dish Operation 0 00 ee 2 13 Using Your TracVision LF SF 00000 eee 3 1 Turning On the System 0000 eee eee 3 1 Tracking the Correct Satellite 002 ee eee eee eee 3 3 54 0194 Rev C 3 3 3 4 4 2 4 3 4 4 4 5 5 1 5 2 5 3 5 4 3 2 1 Using the IRD for Satellite Selection ccceeeeeeeeetees 3 3 3 2 2 Using the Switchplate for Satellite Selection 06 3 3 3 221 The Status Indicator s ereere ririri er Eeuna 3 4 Turning Off the System si 66455655564 sb eee eee eee 3 4 Watching Television 000 e ee eee eee eee 3 4 Troubleshooting 2 000 ce seen eee eee 4 1 Causes and Remedies for Common Operational Issues 4 1 4 1 1 Blown Fuse or Improper Wiring 0 0 2 eeeeeeeeeeeeeeeeeeeeeeeeeees 4 2 4 1 2 Dew or Rain Pooling on DOme vesrctei the esh stetieeinces 4 2 4 1 3 Satellite Signal Blocked jaoieciecsstecs vec vesienteseebectuterkspaubchaveiieuses 4 2 4 1 4 Satellite Coverage ISSUC ccceceseeeceeeeeeeeeeeeeseseeeeeeeeeaes 4 3 4 1 5 Vehicle Turning During Startup TracVision LF only 4 3 4 1 6 Incorrect or Loose RF Connectors ecccceeeeeeeeeeeeteeeees 4 3 4 1 7 Type of Multiswitch Used 115111 ee a ee e ere ere ee ie olibeistied 4 3 4 1 8 Stationary Use Only TracVision SF only cccccceseeeeeeeeees 4 3 IRD Troubleshooting 2 002 cece eee eee eee 4 4 421 IRD WV WING c
40. g s 3 If your TV shows a clear picture you are tracking If your antenna is unable to find the the correct satellite If no picture appears repeat desired satellite refer to Section 4 this procedure starting with Step 1 Troubleshooting for possible causes and their corrective actions 54 0194 Rev C 3 3 A Guide to TracVision LF SF Table 3 1 Status Indicator Conditions TracVision LF only Don t forget to turn the system back on before you start driving again The antenna must be turned on to track the satellite while you are moving 3 4 3 2 2 1 The Status Indicator If your system is not connected to an IRD s low speed data port the switchplate s Status LED indicates the antenna s current condition Table 3 1 describes this LED s four conditions LED Condition Meaning OFF Initializing please wait ON Tracking a satellite Slow Flashing Searching for a satellite please wait Fast Flashing System error see Section 4 Troubleshooting 3 3 Turning Off the System To turn off the TracVision LF SF system simply press the switchplate s POWER button see Figure 3 2 3 4 Watching Television TracVision LF is designed to operate whether your vehicle is in motion or parked TracVision SF is designed to operate only while your vehicle is parked Using Your TracVision LF SF When Parked When your vehicle is stopped it is not necessary for the TracVision LF SF to be turned on Af
41. h Back to Echostar IRD Type ERD STATUS FAIL None s s FAIL is expected with no IRD data connection Saved Sat Pos EL 33 5 x Averaging Background Noise POS 45 0 26 3 762 POS 62 1 20 0 1111 POS 223 5 20 0 1082 Average Noise Level 985 Nor 1826 Saved Sat Pos EL 33 5 x Entering Search Mode 1 POS 193 4 30 1 1098 POS 205 8 33 5 878 Satellite Found AZ 330 0 EL 33 5 RF 2150 POS 0 9 33 5 586 POS 334 2 33022173 eee Initializing Fainetune s z a Peaking the satellite signal POSE 334 2 gt 3355 21097 POS 331 8 34 1 2177 Signal Peaked AZ 331 79 xx Tracking Satellite POS 331 7 33 4 2154 POS 331 7 33 4 2148 POS 331 7 33 4 2167 Saved Sat Pos AZ 331 75 EL 33 43 s ll w w u W hj ll N N N D POS 331 7 33 4 2155 POS 331 7 33 4 2132 POS 334 7 33 4 2153 Switch held wrong satellite SAT SELECT switch pressed Exclude No longer search AZ 331 7 EL 33 4 Entering Search Mode I s Searching for a different satellite Searchl decided to go to AZ 335 9 EL 33 5 POS3 2309 33 5 S18 POS 135 5 33 5 890 POS 162 5 33 5 1105 Xxxx Entering Search Mode 2 POS 150 5 33 4 1108 POS 80 1 33 4 889 POS 180 0 34 0 1092 Entering Search Mode 3 POS 180 0 34 3 873 POS 66 6 22 0 885 Satellite Found AZ 348 8 EL 22 0 RF 2149 POS 327 4
42. he value is expressed as 0000 7000 with an implied decimal Command WRAPANGLE xxxx Argument the desired cable wrap angle setting Response Wrap Angle xxxf 54 0194 Rev C A Guide to TracVision LF SF Table F 4 Target and Signal Commands F 4 Target and Signal Commands Report Target Location Function reports the target satellite location in the baseplate frame and uses the saved satellite position Command TGTLOCATION Argument none Response Target Location E XXX A XXXX Report RF Signal Strength Function reports the modified signal strength from the RF power detector circuit and applies the RF gain and offset computed during LNB calibration Command SIGLEVEL Argument none Response Signal Strength XXXX Report IRD Signal Quality Function reports the signal strength from the IRD it uses the last received signal quality and initiates a new signal quality request command from the IRD Command SIGGUALITY Argument none Response Stale Signal Quality XX Report IRD Type Function reports the IRD connection type as DSS DIRECTV EchoStar untested or none Command IRDTYPE Argument none Responses IRD type has not been tested yet IRD type is Echostar IRD type is DSS IRD type cannot be determined KVH Industries Limited Warranty TracVision LF SF Limited Warranty on Hardware KVH Industries Inc warrants th
43. m to Rev C 4 Press and hold the switchplate s SAT SELECT button for 4 second The Status indicator starts flashing while the antenna searches for another satellite 5 When the switchplate s Status indicator fully illuminates again check the signal strength meter If the meter turns green and indicates Locked Echostar 119 proceed to step 6 If the meter is still red repeat step 4 6 Press and hold the SAT SELECT button for five seconds until the Status indicator flashes quickly five times 3 5 2 Switching Between DISH 500 Satellites Once the system is configured for DISH 500 mode you can easily switch between the 119 and 110 satellites Simply press the SAT SELECT button to switch from one to the other IMPORTANT Switch between satellites only while the vehicle is stationary or if your system is a TracVision LF while you are driving in a straight line If you try to switch satellites while the vehicle is turning the antenna may lock onto the wrong satellite If this occurs you will need to reset the system to the factory default as described in the next section then reconfigure the system for DISH 500 mode as described in the previous section 3 5 3 Resetting the System to Factory Default To reset the system to the factory default in which the antenna searches for a different satellite whenever the SAT SELECT button is pressed follow the steps below 1 Turn off the TracVision system 2 Press
44. ntire coverage area for your satellite television service of choice However signal quality can be degraded as you approach the fringe coverage areas Refer to your satellite television service manual to check the viable coverage area 4 1 5 Vehicle Turning During Startup TracVision LF only If the vehicle turns during the 60 second startup and initialization sequence that occurs immediately after turning on the power to the TracVision LF unit the antenna gyro will record that variable motion as standing still This may cause the antenna to track improperly To solve this problem turn the TracVision LF off for at least 10 seconds Turn the system back on making certain that the vehicle is either motionless or traveling in a straight line for the 60 seconds immediately following power up 4 1 6 As part of preventive maintenance described in Section 5 Maintenance KVH recommends checking the antenna unit cable connections A loose RF connector can reduce the signal quality Refer to Section 2 3 2 Connecting the Antenna to the IRD for directions on proper antenna unit to RF cabling 4 1 7 Type of Multiswitch Used An active not passive multiswitch must always be used to connect the TracVision LF SF system to multiple IRDs Refer to Section 2 3 2 Connecting the Antenna to the IRD for directions on proper multiswitch multiple IRD cabling Incorrect or Loose RF Connectors 4 1 8 Stationary Use Only Trac
45. ntrol and the command screens Manual Satellite Acquisition and IRD Activation 1 Turn on the TV and EchoStar IRD 2 Using the EchoStar remote press MENU The Main Menu will come up on the screen 3 Select 6 System Setup 4 Select 1 Installation 5 Select 1 Point Dish Signal The Signal Strength Screen will appear 6 Using the remote select the zip code box on the screen and input the local zip code The screen will show you the Azimuth and Elevation to the satellite Write this down 7 Connect a PC to the antenna s maintenance port 8 Turn on the TracVision LF SE 9 Type HALT lt crs lt cr gt indicates a carriage return ENTER key after receiving the message Entering Search Mode 1 54 0194 Rev C D 1 A Guide to TracVision LF SF The Signal Strength Meter is located on the bottom of the Point Dish and Signal Strength Screen This Signal Strength Meter is Red in color and turns Green when the proper satellite is located Turning the IRD off with the remote puts the IRD in standby mode Turning the IRD off from the front panel shuts the IRD off 10 11 12 13 14 15 16 17 Type in the elevation that you obtained in Step 6 Type EL xxx lt cr gt e g Elevation of 30 2 EL 302 lt crs Using a compass take a bearing on an object that is approximately on the azimuth obtained in Step 6 Type in an azimuth that points the antenna in the di
46. o IRD data connection Startup Data Sequences VEL_INDEX Az RATE BIAS PASS xx Tnitializing Finetune POS 360 0 23 1 1575 Signal Peaked AZ 0 00 x Tracking Satellite POS 360 0 22 5 1917 POS 360 0 22 5 1976 Switch held wrong satellite Exclude No longer search AZ EL 22 50 KVH TracVision LF Rev X Version X XX Limit Switch Te SE Limit Switch Status PASS x Initializing IRD Send APG OSD On Try MPG IRD Typ Send MPG OSD On Switch Back to Echostar IRD Type Send APG OSD On Try MPG IRD Typ Send MPG OSD On Switch Back to Echostar IRD Type IRD STATUS FAIL Saved Sat Pos EL None 22 5 x Initializing Rate Bias POS 360 0 3 VEL_INDEX Az RATE BIAS PASS Averaging Background Noise POS 45 0 26 S229 2625 1996 El 2182 3 956 POS 62 1 20 0 1094 POS 223 3 20 0 Average Noise Level Noise Threshold Saved Sat Pos 850 965 1794 EL 22 5 Entering Search Mode 1 POS 193 4 22 POS 205 8 22 Satellite Found POS 15 0 22 POS 354 0 22 5 869 5 1083 AZ S 5 350 6 471 620 x Tnitializing Finetune POS 350 0 22 5 1773 POS 350 5 21 9 1959 Signal Peaked AZ 3 50 55 5 Xxxx Tracking Satellite POS 350 5 22 4 1674 54 0194 Rev C ti EL L 22 50 RF Serial Number XXXXXXXX RF
47. of each section shows the sequences registered by a system that is NOT connected to an IRD low speed data port Both parts show two routines One is the standard full initialization routine the second is that registered by TracVision LF SF if it is turned on and acquires the satellite via the Instant On operation described in Section 3 Using Your TracVision LF SF These sequences can be recorded using the data port and a PC E 1 TracVision LF Sequences E 1 1 System Connected to IRD Data Standard Startup Sequence PGM KVH TracVision LF Rev X Version X XX Serial number XXXXXXXX Limit Switch Test Limit Switch Status PASS Pass is expected ZEX Tne taliging IRD IRD STATUS PASS DOB PASS is expected with successful IRD identification Saved Sat Pos EL 36 5 x Tnitializing Rate Bias POS 45 0 45 9 548 VEL_INDEX Az 1996 El 2182 Expected range is 1700 2300 RATE BIAS PASS 7 7 7 7 7 7 7 7 7 7 7 7 Az amp El values above are within valid ranges Averaging Background Noise POS 45 0 22 5 356 POS 135 0 20 0 362 POS 31158 20 0 355 Average Noise Level 381 Noise Threshold 859 Saved Sat Pos EL 36 5 Entering Search Mode 1 POS 27 0 20 1 354 POS 79 9 36 4 341 54 0194 Rev C E 1 A Guide to TracVision LF SF Satellite Found AZ 62 26 EL 36 50 RF 1300 POS 53 6 36 5
48. ooting for a solution to this issue 2 10 2 4 Activating the IRD KVH makes it easy to activate your IRD Just call KVH at 1 888 584 4163 and ask for IRD Activation Monday Friday 8 30 a m 5 00 p m EST For other options please refer to the user manual that accompanied your IRD Note that EchoStar IRDs that have not been activated within several months of manufacture require additional steps to complete the process Refer to Appendix D for complete details 2 5 Checking Out the System If the system is connected to an IRD s low speed data port via an RJ11 cable from the switchplate follow the procedure in Section 2 5 1 Checking Out the System Using an IRD Data Connection If the system is not connected to an IRD s low speed data port follow the procedure in Section 2 5 2 Checking Out the System Without an IRD Data Connection 2 5 1 Checking Out the System Using an IRD Data Connection Turn on the IRD and press the switchplate s POWER button to power up the TracVision LF SF system Observe messages on your TV screen to verify proper operation Some messages originate in the IRD others are generated in the TracVision LF SF circuits Depending on your choice of satellite TV service and IRD the system may display several text messages on the television screen to aid in monitoring TracVision LF SF performance These messages are not displayed when the IRD is displaying the Signal Strength Meter on
49. or Maintenance Port DB9 Connector 2 3 1 Connecting the Antenna to the 1 Switchplate Connect one end of the antenna data power cable to the antenna s data power connector and lock in place see Figure 2 6 Route the other end of the data power cable down through the cable access hole in the vehicle s roof and out through the switchplate panel cutout Connect the data power cable to the switchplate s data power connector and lock in place see Figure 2 7 2 3 2 Connecting the Antenna to the IRD il Route an RF cable up through the roof s cable access hole Connect the RF cable to the antenna s RF1 connector see Figure 2 6 Once the cable is securely connected loosen the sealing nut at the base of the RF1 connector and tighten it onto the end of the RF cable Connect the other end of the RF cable to the IRD s SATELLITE IN connector Installation Installing Two IRDs and TVs To connect a second TV and IRD to the TracVision LF SF system you must connect a second RF cable to the antenna s RF2 connector see Figure 2 6 Route the other end of the RF cable down into the vehicle and connect it directly to the second IRD Connecting Three or More IRDs and TVs To install three or more IRD TV pairs an active multiswitch Channel Master model 6214IFD or equivalent must be placed between the antenna unit and the IRDs Figure 2 8 illustrates typical wiring arrangements for multiple IRDs
50. rection of the object selected in Step 11 Type AZ xxxx lt cr gt e g azimuth of 233 AZ 2330 lt cr gt Valid azimuth range is 0 360 0000 3600 Check to see if there is signal strength on the Signal Meter Screen Move antenna counter clockwise in 5 increments until signal strength is acquired If you do not find the satellite point the antenna at the object selected in Step 11 and move the antenna clockwise in 5 increments until signal strength is acquired Once the satellite is found fine tune azimuth in 1 increments for maximum signal strength Fine tune elevation in 1 increments for maximum signal strength Once the satellite is found turn the EchoStar IRD off using the power button on the infrared remote Do not turn off the IRD using the front panel Leave IRD in standby mode for approximately 5 minutes The IRD will now download new software from the satellite To verify that the IRD has been updated put the IRD into the Signal Strength Screen mode and three satellite options will appear on the left side of the screen 61 5 West 119 West 148 West Your EchoStar IRD is now updated Startup Data Sequences Appendix E Startup Data Sequences The data on the following pages presents the startup data sequences registered by the TracVision LF SF The first part of each section shows the sequences registered by a system that is connected to an IRD low speed data port The second part
51. s saso ze i cr Te 9 Oh i l IAIM ANNOYI i Pi 03908 MOJ 1 I I 1 z I I SCSO CE r r r I ZvvO ZE I I 4 Ku L v0 Z ni ee ZvvO ZE 6219Y i i u E 998 v XOSNIS AG i i 7 E AJAIJIJA 1 1 I U 1 VNNJINV seetsseu m Nm SSO 1 1 U 1 ii MER RS ee ee ei to O f a dodalo Sarti ZvrO ZE i Ke Sima Pata AISWASSV ant 6L19 z7eLo ze O zay et So COE 31V Id3SY8 dvaM I jee eae eee stineees SNOILVTWISNI XOB F1dLTAW X04 J1svo beseech ye bee SEE Q3YINDBY HOLIMS ILINW 3ALLDV 3LON JALLOV i Switchplate Template Appendix C Switchplate Template gt A ON 2 5 u i Ne J 54 0194 Rev C C 1 EchoStar IRD Activation Procedure Appendix D EchoStar IRD Activation Procedure If you have purchased a DISH Network system there is a chance that your EchoStar IRD will fail to acquire the satellite when you first activate it This has been known to happen in IRDs that have not been activated within several months of their manufacture The following process is a manual method of acquiring the satellite for the first time so that the IRD can download the most It will be necessary to have a PC up to date satellite and programming data allowing it to available to complete the manual automatically acquire the satellite from then on acquisition and activation procedure Please refer to your EchoStar IRD user manual for complete instructions on the IRD the remote co
52. see what is being typed without any system delay Figure 4 1 Switchplate Maintenance Port Figure 4 2 PC Data Cable DB9 Connector 4 3 Antenna Gyro and LNB Faults Section 5 Maintenance provides detailed instructions for authorized service personnel who may be required to replace TracVision LF SF components The TracVision SF does not include an antenna gyro 4 4 Computer Diagnostics TracVision LF SF has been designed to provide diagnostic readouts viewed on the TV screen DIRECTV only or on a personal computer having an RS 232 serial communication port If you are unable to isolate a system problem with the foregoing troubleshooting tools set up for computer diagnostics as described below System problems will most likely be found somewhere through the diagnostic readouts The diagnostics procedure requires terminal emulation software such as PROCOMM or Windows Terminal or Hyperterminal Use the settings appropriate to your application 1 Connect one end of a PC data cable to the maintenance port connector on the switchplate see Figure 4 1 To access this connector you may need to remove the switchplate from the mounting surface Connect the other end to the serial port on the PC a 9 pin 25 pin connector adapter may be needed for some PCs Maintenance Port DB9 Connector Troubleshooting 2 Open the terminal emulation software and establish the following settings e 9600 baud
53. strongest possible signal 5 4 3 Antenna LNB Replacement Estimated Time to Repair hour The LNB receives preamplifier operating power from the IRD via the PCB Fig 5 3 and 5 4 Be certain that the IRD is disconnected from its power source before removing or reconnecting the LNB 1 2 Disconnect both RF coaxial connectors at the LNB Remove the wing screw and washer from the LNB clamp Fig 5 3 Remove the top of the LNB clamp Fig 5 3 Remove the LNB Replacement is the reverse of this procedure Check the rotation to ensure that the LNB is not striking any wires or the baseplate Antenna LNB Normalization and Stability Test I Connect a PC to the maintenance port as described in Section 4 4 Computer Diagnostics Ensure that the antenna is tracking the satellite Type HALT lt cr gt lt cr gt indicates a carriage return ENTER key to put the system into Idle Mode Type DEBUGON lt cr gt to put the system into Debug Mode Type FINDSAT lt cr gt to begin the automatic signal peaking process Wait until the antenna peaks the satellite signal and is motionless The screen will display FINDSAT PASS Type CALLNB lt cr gt to start the LNB Normalization Function Note The CALLNB Function requires the antenna to be pointed directly at the satellite peak before performing this routine The system must respond with the following message CALLNB PASS If the system displays CALLNB FAI
54. t location within reach of the cables that will connect to the antenna unit 2 Once you ve decided on a suitable location create a panel cutout in the mounting surface Figure 2 5 illustrates the mounting dimensions and a full size template has been provided in Appendix C All connecting cables will be routed through this cutout 5 Figure 2 5 Switchplate Cutout Dimensions Wet eal 9 2 5 I Cao eee Figure 2 6 shows the antenna unit s baseplate connectors Figure 2 7 on the following page shows the switchplate s connectors Refer to these figures when connecting cables to the antenna unit and the switchplate Figure 2 6 Antenna Baseplate Connectors RF2 Data Power RF1 54 0194 Rev C 2 5 A Guide to TracVision LF SF Figure 2 7 Switchplate Connectors Switchplate Mounting Hole 1 of 2 KVH recommends the use of RG 6 or RG 11 75 ohms cable for RF wiring Use of non RG 6 or RG 11 75 ohms cables will result in degraded performance The KVH warranty does not cover degraded performance due to improper wiring When shipped from the factory the antenna s RF connectors are protected with caps Leave the cap installed on the RF2 connector unless you are going to connect a second RF cable to the TracVision LF SF Input Power Ground 12 VDC RJ11 Jack Data Cable to IRD Optional Data Power Connect
55. t x d txt d Yo Uuo Yas SS agora OD STC SA ET TE I TT is O G 9 ya 4 J Ae Logot Stine dT CT TT T Sg o WY as 40 ag A le 00 i lp io JS bu 1410 193 x lt x lt x 7199 Np 6 Hooy C n na ttt TT d 41 RSS STRI ET ET EN EI gi daje x T M9 KUT tpt tet One gt Does Q x i m mo KE U x Cl im q v gt MENE A N E wT v D o gt D amp E g B D Kd o z o o a o lt 2 lt O o 7 g o E O 2 oO D N koj GL Oo id o N Ft S12 8 e alsls s b a ma Cc a Q a pus oj E a S U 5 o o 2 ol 3 ao s a 3 Ss ajej es ae x o lt Sle cClel l ae 3 e le2 65 s e2 8 28 2 28e 2 35 3 2 Q 5 E 8 v 2 E S x 2 El loeo 2 s5S s sc T o o E 2 z gt a 2 wn wn oO ep ep Causes and Remedies for 4 1 Common Operational Issues There are a number of common issues that can affect the signal reception quality or the operation of the TracVision LF SF The following sections address these issues and potential solutions 4 1 54 0194 Rev C A Guide to TracVision LF SF 4 1 1 Blown Fuse or Improper Wiring If the antenna unit is installed but entirely non responsive there are two key factors to check as part of the troubleshooting process 1 Blown Fuse The antenna unit is equipped with a fuse mounted on its CPU Board If this fuse has blown or been broken
56. tartup process the TracVision LF SF system will default to Channel 200 a program directory This is the system s means of verifying that it has identified and is tracking the correct satellite Once Channel 200 appears wait at least another 30 seconds before changing the channel to ensure that the system has completed its startup routine 3 Power Button 4 Press the switchplate s POWER button as pictured in Figure 3 2 Status Indicator Sat Select Button active if the system is NOT connected to an IRD low speed data port SAT SELECT POWER TraVirion I I I I I I 1 These features only I I I I I I TracVision LF only If the vehicle is moving avoid turning for 60 seconds after turning on the antenna to allow the antenna gyro to initialize properly System Startup Connected to an IRD Low speed Data Port 1 Upon power up the system performs a set of startup routines The antenna then searches for a TV satellite Once the antenna finds a satellite it uses the IRD data connection to determine if the satellite signal can be decoded If the signal can be decoded by the IRD the antenna locks onto and tracks the satellite System Startup Not Connected to an IRD Low speed Data Port i Upon power up the system performs a set of startup routines If any errors are detected the Status indicator flashes quickly 3 4 times per second The antenna then searches for a TV sa
57. te at 101 5W POS 327 7 33 3 2665 IRD Signal Quality 79 POS 327 7 33 3 2708 Saved Sat Pos AZ 327 70 EL 33 34 Startup Data Sequences Instant On Startup Sequence 2 PGM KVH TracVision SF Rev X Version X XX Serial Number XXXXXXXX Instant Ons 5 52 5 55S5 55 55555 System skips limit switch test Limit Switch Status PASS PASS is expected Initializing IRD IRD STATUS PASS DSS s m ps PASS is expected with successful IRD identification Saved Sat Pos EL 33 3 xax Initializing Finetune 5 Peaking the satellite signal POS 360 0 33 9 2622 Signal Peaked AZ 0 00 EL 33 30 RF 2674 POS 0 0 33 3 2646 POS 0 0 33 3 2638 IRD Signal Quality 79 POS 0 0 33 3 2640 POS 0 0 33 3 2614 IRD Signal Quality 77 CH 200 XP Y HI 0 LO 10 POS 0 0 33 3 2652 Saved Sat Pos AZ 0 00 EL 33 30 POS 0 0 33 3 2617 POS 0 0 33 3 2616 IRD Signal Quality 78 POS 0 0 33 3 2610 E 2 2 System Not Connected to IRD Data Standard Startup Sequence PGM KVH TracVision SF Rev X Version X XX Serial Number XXXXXXXX Limit Switch Test Limit Switch Status PASS PASS is expected x Tnitializing IRD Send APG OSD On Try MPG IRD Type Send MPG OSD On Switch Back to Echostar IRD Type Send APG OSD On Try MPG IRD Type Send MPG OSD On 54 0194 Rev C E 7 A Guide to TracVision LF SF Switc
58. tellite During this search the Status indicator flashes slowly 1 2 times per second Once the antenna finds and starts tracking a satellite the Status indicator comes on solid Using Your TracVision LF SF 4 If your TV does not show a clear picture the antenna is tracking the wrong satellite Refer to Section 3 2 2 Using the Switchplate for Satellite Selection for instructions on selecting a different satellite 3 2 Tracking the Correct Satellite If your system is connected to an IRD s low speed data port follow the steps in Section 3 2 1 Using the IRD for Satellite Selection If your system is not connected to an IRD s low speed data port follow the steps in Section 3 2 2 Using the Switchplate for Satellite Selection 3 2 1 Using the IRD for Satellite Selection If your TracVision LF SF is connected to an IRD s low speed data port the antenna will automatically find and track the correct satellite based on the information it receives from the IRD No user interaction is required 3 2 2 Using the Switchplate for Satellite Selection If your system is not connected to an IRD s low speed data port you will need to use the switchplate to manually find your satellite 1 Press the switchplate s SAT SELECT button 2 The Status indicator flashes while the antenna searches for a satellite signal Once the antenna finds and starts tracking a satellite the Status indicator stops flashin
59. tellite but has been turned off for more message appears for about 10 seconds than approximately four hours This Refer to your DIRECTV User s Manual for specific messages displayed by your system 54 0194 Rev C Table 2 3 TracVision LF SF Operational Messages The DISH Network and some newer IRDs e g the Sony A50 give priority to internal IRD messages rather than on screen messages KVH recommends that the maintenance port be used to read installation related messages on a PC see Section 2 5 2 Checking Out the System Without an IRD Data Connection Table 2 4 DIRECTV On screen Messages 2 11 A Guide to TracVision LF SF Figure 2 10 Switchplate Maintenance Port Figure 2 11 PC Data Cable DB9 Connector 2 12 2 5 2 Checking Out the System Without an IRD Data Connection To ensure that the system is configured and operating properly you will need to check the data provided in the system s startup routine To do so you need to connect a PC to the antenna baseplate s maintenance port The diagnostics procedure requires terminal emulation software such as PROCOMM or Windows Terminal or Hyperterminal Use the settings appropriate to your application I Connect one end of a PC data cable to the maintenance port connector on the switchplate see Figure 2 10 To access this connector you may need to remove the switchplate from the mounting surface Connect the other end to the
60. ter parking your vehicle and confirming that the antenna is receiving the satellite signal you may turn off the TracVision LF SF unit to avoid unnecessary use of power The antenna will continue to receive the satellite TV signals and relay them to the IRD DISH 500 Subscribers The DISH 500 service offers programming on two different satellites As a result if you change to a channel that is located on the other satellite you will need to use the switchplate s SAT SELECT switch to select the second satellite Further if you then need to switch back to the first satellite you will need to use the SAT SELECT switch again until the first satellite is reacquired Please be patient during this process due to the satellites spacing it may take some time to return to the original satellite Using Your TracVision LF SF Instant On Operation As part of its operation TracVision LF SF routinely saves the satellite position to memory and retains it when the system is turned off When TracVision LF SF is powered up the system looks at the satellite s last saved position If the vehicle has not changed its location the antenna will immediately acquire the satellite and receive the signal without initializing the antenna If the vehicle moves after the TracVision LF SF is turned off the antenna unit will quickly carry out its normal initialization routine to reacquire the satellite when next powered on Cable Unwrap The ant
61. the IRD low speed data port may be locked up as the result of power fluctuations and will require a reset This can be verified by hooking up a PC to the maintenance port and checking for error messages Reset must be done by 1 Completely shutting down DC power to the antenna 2 Remove the AC source either at the breaker or by unplugging the IRD 3 Wait at least 10 seconds before restoring power first to the IRD and then to the antenna 4 2 3 No IRD Data Connection To view status messages your TracVision antenna must be connected to the IRD s low speed data port Refer to Section 2 3 4 Connecting the Switchplate to the IRD for details 4 2 4 EchoStar IRD Activation Check If you have purchased a DISH Network system there is a chance that your EchoStar IRD will fail to acquire the satellite when you first activate it This has been known to happen in IRDs that have not been activated within several months of their manufacture Appendix D provides the manual satellite acquisition and activation procedure Troubleshooting 4 2 5 Failed IRD Status Check As detailed in Appendix E TracVision LF SF completes a detailed startup routine whenever it is turned on One of the first checks is the IRD status test As noted in the typical startup cycles the expectation is that the IRD and its communications link to TracVision LF SF will pass this test There are however two alternate results each indicating a slightly
62. the antenna unit will not operate Refer to Section 5 4 1 PCB Removal and Replacement for details on the fuse location and how to access the CPU Board 2 Wiring If the system has been improperly wired the antenna unit will not operate correctly Refer to Section 2 3 Connecting System Components for complete system wiring information 4 1 2 Dew or Rain Pooling on Dome Dew or rain can occasionally pool on the top of the radome While this moisture will usually be dispersed when the vehicle is in motion it can disrupt the signal while the vehicle is at rest This issue can be minimized with two approaches 1 Using a hose spray the dome with water to remove the dew from the dome surface 2 Periodically apply liquid dish detergent to the dome surface Wipe the full strength detergent on the dome and allow it to dry This treatment will provide a film that will help moisture bead up and roll off the dome 4 1 3 Satellite Signal Blocked Satellite signals can be blocked or degraded by trees and branches buildings overpasses mountains or equipment on the vehicle itself Refer to Section 2 1 Choosing the Best Location to make certain that the TracVision LF SF unit is in the optimal location Simply moving the vehicle to clear an external obstruction will also restore signal quality Troubleshooting 4 1 4 Satellite Coverage Issue TracVision LF SF will provide outstanding reception throughout the e
63. tion about installation This serial number will be required maintenance troubleshooting or for all troubleshooting or service other mechanical issues calls made regarding this product An electrical safety warning to help identify electrical issues that can be a hazard to either this KVH product or a user gt Xx Pt Direct questions comments or suggestions to KVH Industries Inc 50 Enterprise Center Click here to go to our state of the art Middletown RI 02842 USA Customer Support web page the Tel 1 401 847 3327 Fax 1 401 849 0045 E mail info kvh com Internet www kvh com fastest and easiest way to get all of your questions answered If you have any comments regarding this manual please e mail them to manuals kvh com Your input is greatly appreciated 9 KVH Part 54 0194 Rev C KVHI 2003 KVH Industries Inc NASDAQ FM 65612 150 9001 EST Ep TracVision and KVH are registered trademarks of KVH Industries Inc DIRECTV is an official trademark of DIRECTV a unit of GM Hughes Electronics Corporation DISH Network is an official trademark of EchoStar Communications Corporation ExpressVu is a property of Bell ExpressVu a wholly owned subsidiary of Bell Satellite Services Table of Contents 1 1 1 2 1 3 2 1 2 2 2 3 2 4 2 5 2 6 3 1 3 2 Introduction scesa cence edwos dee a a a 1 1 Digital Satellite Television snnnannanauunnnnnnnnnn 1 1 System Overview
64. to be certain that it moves easily and is clear of grit and debris Clean and lubricate with silicone or white lithium grease as required 54 0194 Rev C 5 1 A Guide to TracVision LF SF The serial number of your TracVision LF SF will be required during any troubleshooting or service calls You will find the serial number on the inside front cover of this manual Table 5 1 Field Replaceable Units Should the fuse ever need to be replaced TracVision LF SF uses a 5x20mm 3 15 amp 250 volt fast blow fuse 5 3 Replaceable Parts TracVision LF SF has been designed with durability and low maintenance in mind If you experience an operating problem or otherwise require technical assistance contact your local authorized TracVision LF SF dealer installer first Have the antenna unit serial number ready with a list of the trouble symptoms If an authorized dealer installer is not located nearby contact the factory directly at the telephone facsimile or e mail listings inside the front cover Replacement part numbers for units that can be serviced in the field are listed in Table 5 1 These parts may be obtained from any KVH authorized dealer installer Part Name Part Number Radome Assembly TracVision LF 02 0953 08 Radome Assembly TracVision SF 02 0953 07 Baseplate Assembly TracVision LF 02 1244 01 Baseplate Assembly TracVision SF 02 1244 02 Data Power Cable 32 0730 28 RF Cable 32 041

TracVision LF/SF Owner`s Manual

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