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Sun Fire X4500 Server Service Manual

1. ck ck ck ck kk Exit Options Menu Main Advanced PCIPnP Boot Security Chipset Exit kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk Exit Options Exit system setup after saving the Save Changes and Exit changes Discard Changes and Exit Discard Changes F10 key can be used for this operation Load Optimal Defaults Load Failsafe Defaults 142 VTL Value User Maintenance Guide Oct 2007 A 316196301 EXIT OPTIONS MENU Select Screen Select Item Enter Go to Sub Screen FL General Help F10 Save and Exit ESC Exit kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk 316196301 A Chapter E BIOS utility screen reference 3 EXIT OPTIONS MENU 144 VTL Value User Maintenance Guide Oct 2007 A 316196301 APPENDIX F BIOS POST codes This appendix describes the BIOS Power On Self Test POST codes It contains the following sections m Introduction to POST on page 145 m Redirecting console output on page 146 Changing POST options on page 147 m POST codes on page 148 m POST code checkpoints on page 150 Introduction to POST The system BIOS p
2. ck Boot Menu lt Removable Drives Boot kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk Removable Drives Specifies the boot x kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk OK sequence from the 1st Drive AMI Virtual Floppy available devices 136 VTL Value User Maintenance Guide Oct 2007 A 316196301 BOOT MENU Select Screen o Select Item Change Option F1 General Help F10 Save and Exit ESC Exit kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk Boot Menu gt CD DVD Drives Boot kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkxk ATAPI CDROM Drives Specifies the boot RR RR IR RR KR RK RR RR RR RK RK KAR RRA KER sequence from the 1st Drive IOMEGA CDRW64892EX available devices Select Screen Select Item Change Option F1 General Help F10 Save and Exit ESC Exit kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk 316196301 A Chapter E BIOS utility screen reference 7 SECURITY SETTINGS MENU Security Settings Menu
3. 316196301 A Chapter E BIOS utility screen reference 1 ADVANCED MENU Base Address IRQ 3F8h 4 Serial Port Mode 09600 8 n 1 Flow Control None Redirection After BIOS POST Always Terminal Type ANSI VT UTF8 Combo Key Support Enabled Sredir Memory Display Delay No Delay Select Screen k k Select Item 4 Change Option F1 General Help F10 Save and Exit ESC Exit kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk Advanced Menu gt USB Configuration Advanced kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk USB Configuration Enables support for kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk legacy USB AUTO Module Version 2 24 0 11 4 option disables legacy support if USB Devices Enabled no USB devices are 2 Keyboards 2 Mice 1 Hub 2 Drives connected Legacy USB Support Enabled USB 2 0 Controller Mode FullSpeed BIOS EHCI Hand Off Enabled Hotplug USB FDD Support Auto Hotplug USB CDROM Support Auto x Select Screen USB Mass Storage Device Configuration Select Item Change Option F1 General Help F10 Save and Exit ESC Exit kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk
4. ce ck ce cec ce ck ce ce ce gt ck Use to traverse Select Screen Select Item Change Option F1 General Help F10 Save and Exit ESC Exit kkkxkxkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk 128 VTL Value User Maintenance Guide Oct 2007 A 316196301 ADVANCED MENU Advanced Menu IPMI 2 0 LAN Configuration Advanced kkkkxkxkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkxk LAN Configuration kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk OK Channel Number Channel Number Status IP Assignment Current IP address in BMC Current MAC address in BMC Current Subnet Mask in BMC Current Gateway in BMC Refresh IP Address Subnet Mask Default Gateway Commit 01 Enter channel number for LAN Configuration Command Channel number is OK DHCP 010 006 042 00 03 BA F2 255 255 255 010 006 042 010 006 042 255 255 255 010 006 042 Proper value below 16 175 09 66 5 0000 001 kk Select Screen kk Select Item Enter Update 174 FL General Help 000 F10 Save and Exit 001 ESC Exit cock ck ce ce ce ce ck ce cec ce ce
5. GRASP assembl board P Lu w ww v x vex FRU 500 7102 E RO 229 2 5 E gw 50 5 5 6 Sze a 5 fon ee v a 2 gt 8 3 zu 5 amp To back of VTL appliance 5 3 Bo gt x 5 2 5 27 2 2 ui o a2 Eg a a 9 93 3 Remove the jumper block or reposition it so that it no longer connects the jumper pins B above If you do not remove the jumper block from the Force Rcvr pins the system will do a forced recovery and look for new BIOS every time you power cycle the appliance 4 Carry out the procedures in Returning the system controller to the chassis on page 40 and Reinstalling the cable management arm on page 42 5 Finish up by powering up the appliance 316196301 A Chapter 3 BIOS and BIOS parameters 3 ACCESSING BIOS SETTINGS Accessing BIOS settings Caution This section describes viewing and or modifying the BIOS settings Never alter VTL Value BIOS settings unless directed to do so by a Sun technical support representative Improperly modified BIOS values may disable the VTL Value appliance The Basic Input Output System BIOS includes a Setup utility stored in the BIOS flash memory The Setup utility reports system information and can be used to configure the BIOS settings The configured data is provided with context sensitive Help
6. GRASP board underneath D 9 0 45 Power supplies 2 gt b 9 5 8 GRASP board inside Service processor 2 VIL Value User Maintenance Guide Oct 2007 A 316196301 THE INTEGRATED LIGHTS OUT MANAGER ILOM SERVICE PROCESSOR 316196301 A The Integrated Lights Out Manager ILOM service processor The Sun Integrated Lights Out Manager ILOM is a dedicated processor that supports operating system independent management interfaces and applications for the Sun StorageTek VTL Value appliance This section introduces the Graphics Redirect and Service Processor GRASP hardware and the functions it supports The section concludes with instructions for accessing the ILOM interface and the VTL Value appliance Solaris operating system The core of the system is the GRASP hardware The GRASP monitors the status and configuration of customer replaceable VTL Value components including fans disk drives and power supplies It also provides the physical serial and Ethernet management interfaces to the VTL Value system GRASP firmware provides a suite of management applications that run independent of the operating system and CPU m A server side Secure Shell ssh implementation supports encrypted remote login m commandline interface CLI supports serial access to the system m A Simple Network Management Protocol SNMP interface supports network management using SNMP versions 1 2c or
7. Main Advanced PCIPnP Boot Security Chipset Exit kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk Security Settings Install or Change the kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk OK password Supervisor Password Not Installed User Password Not Installed Change Supervisor Password m i Change User Password Clear User Password Boot Sector Virus Protection Disabled kk Select Screen Select Item Enter Change F1 General Help F10 Save and Exit ESC Exit kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk Chipset Menu Note The Memory Chipkill option is enabled by default Enabling Chipkill improves system reliability but degrades system performance under specific applications Main Advanced PCIPnP Boot Security Chipset Exit kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk Options for NB 138 VTL Value User Maintenance Guide Oct 2007 A 316196301 CHIPSET MENU NorthBridge Configuration SouthBridge Configuration Select Screen Select Item Enter Go to Sub Screen F1 General Help F10 Save and Exit ESC Exit kkkkkkkkkkkkkkkkkkkkkkkkkkkk
8. ce ce ck ce ce ce ck ce ce ck ce ck ckckcckockckckckckckockckokockok Advanced Menu lt IPMI 2 0 lt PEF Configuration Advanced kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk Set PEF Configuration Parameters Command Enable or Disable PEF kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk OK Support PEF SUPPORT Enabled Refer Table 24 6 of E PEF Action Global Control IPMI Specification 1 5 Alert Startup Delay Disabled Startup Delay Disabled Event Message For PEF Action Disabled 316196301 A Chapter E BIOS utility screen reference 129 ADVANCED MENU Select Screen Select Item Change Option Fl General Help F10 Save and Exit ESC Exit kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk Advanced Menu gt MPS Configuration Advanced MPS Configuration kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk kkkkkxk MPS Revision 1 4 MPS Revision gu F1 F10 ESC kkkxkxkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk kkkkkkkkkkkkk kkkkxkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk kkkkkkkkkkkkkkkkkkkkkkkkkk Select Screen Select Item Change Op
9. 180 VTL Value User Maintenance Guide Oct 2007 A 316196301 APPENDIX J 2 bus devices This appendix describes the IE bus devices Power on reset sequence The Inter IC Communication bus 2 is a simple 2 pin serial bus used to control some of the basic chassis management features These include existing EEPROMs fan controllers and power supply monitors that are used to monitor the health and status of the chassis In some instances such as temperature a separate interrupt immediately alerts the processors when it detects a problem I E bus address table The table below shows the addresses of the devices on the bus Description Fan controller 0 Fan controller 1 System monitor Processor inlet temp sensor PCI card area temp sensor IO controller ID PROM Power supply 0 ID PROM 316196301 A Part 5 055 01 5 055 01 ADM1026 LM75 LM75 AT24C64B AT24C02A Location Disk backplane Disk backplane Front of I O controller Rear of CPU board Between PCI slots of I O controller I O controller Power Supply Address Hex 0x1000000 40 80 0x1000001 41 82 0x0101100 2C 58 0x1001001 49 92 0x1001010 4A 94 0x1010010 52 A4 0x1010100 54 A8 181 Description Power supply 1 ID PROM Power supply 2 ID PROM Backplane temperature sensor Backplane ID PROM Proc card ID PROM Service processor ID PROM IO expander for Front LEDs IO Expander for Fan Enables IO expander for
10. In the example above the full device name is sata4 4 dsk c6t4d0 If the drive were not recognized only the first part of the full device name would be displayed sata4 4 Next task Unconfiguring the bad boot drive on page 68 Unconfiguring the bad boot drive VTL Value drive modules are hot pluggable You do not need to power down the machine to replace one But before physically removing a drive you must make sure that the drive is no longer part of the system s logical configuration Otherwise the operating system could crash and permanently damage the remaining boot drive in the mirror Proceed as follows 68 VTL Value User Maintenance Guide Oct 2007 A 316196301 REPLACING HARD DISK DRIVES 1 In output of the c gadm 1 grep SATA command check the logical state of the bad disk in relation to the system found in the fourth column Occupant The Receptacle and Occupant fields of the c gadm 1 output jointly define the attachment point of the disk device The attachment point consists of a slot and a slot occupant In the example above the Occupant field of the entry for sata4 4 dsk c6t4d0 the bad disk is logically configured 2 If the bad disk is logically unconfigured stop here and go to the next task referenced at the end of this procedure sataX Y dsk cxtydz disk connected unconfigured where satax Y dsk cxtydz is the full device name of the bad disk in our example sata4 4 dsk
11. Chipset Exit NO lets the BIOS devices in the system YES lets the operating system configure Plug and Play PnP devices not required for boot if your System has a Plug and Play operating system Select Screen Select Item 4 Change Option Available Specified DMA is available to be used by PCI PnP devices Reserved Specified DMA is reserved for use by legacy ISA devices Select Screen Select Item 4 Change Option 1 General Help F10 Save and Exit ESC Exit ORK Select Screen Select Item 4 Change Option F1 General Help 316196301 A Chapter E BIOS utility screen reference 3 BOOT MENU DMA Channel 6 Available F10 Save and Exit DMA Channel 7 Available ESC Exit kk Reserved Memory Size Disabled cec KK Boot Menu Main Advanced PCIPnP Boot Security Chipset Exit kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk Boot Settings Configure Settings kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk during System Boot
12. GRASP assembl board u wow v c LE FRU 500 7102 6 z 36 255 5 5 20 5 e o ec 5 8 5 gt 5 2 du a 50 2 5 8 2 5 5 5 5 5 8 2 To back of VTL appliance 2 ESOP 5 9054 S9 5 8 5 5 a 5 o a Nw n ee 2 Using a screwdriver short the pins on jumper J27 for one to two seconds Next task Replacing the system controller and restarting on page 108 316196301 A Chapter 5 Repairing the VTL Value appliance 7 REPLACING SYSTEM CONTROLLER COMPONENTS Replacing Graphics Redirect And Service Processor On VTL Value systems local and remote management console services are provided by a Graphics Redirect and Service Processor GRASP assembly part number 541 0597 at the time of publication but for the latest part numbers see the Sun System Handbook lt http sunsolve sun com handbook_pub Systems gt Replacing the GRASP assembly is a straightforward process Proceed as follows Replacing the GRASP Board 1 If you have not already done so carry out the tasks outlined in Accessing system controller components on page 92 2 Note the MAC address of the replacement GRASP board Then create a new label for the system controller handle and paste the new label over the old one 3 Double check and make sure that the green standby power status LED on the
13. These capacitor powered LEDs are activated by pushing a button on the system board 316196301 A Chapter G Status Indicator LEDs 7 158 Component Fan module DIMM CPU Battery LED color green amber amber green blue if present amber blinking amber blinking amber blinking Component status OK Faulty Degraded OK Faulty Faulty Faulty Explanation Both of the fans in the fan module are operating normally Fault Service action required One of the two fans in the module has failed Not significant Hot swappable fan modules can always be removed The system has detected a memory module fault Restart the system to clear the indicator The system has detected a CPU fault Restart the system to clear the indicator The system has detected a battery problem Restart service processor to clear the indicator These capacitor powered LEDs are activated by pushing a button on the system board VTL Value User Maintenance Guide Oct 2007 A 316196301 316196301 A CPU Board LEDs The CPU LEDs are active only when the Remind button is depressed They blink to indicate a failure otherwise they are OFF The figure below illustrates the locations of the LEDs and the activation remind button DC DC 300 1 955 0 Opteron CPU 0 pteron CPU 1 DIMM fault LEDs under eject levers Opteron DC DC Opteron DC DC 300 1731 Battery fault LED Remind bu
14. cfgadm c unconfigure command retry the cfgadm c unconfigure command VTL Value root cfgadm c unconfigure sataX Y dsk cxtydz Unconfigure the device at devices device address This operation will suspend activity on the SATA device Continue yes no yes VTL 1 zpool online poolN cxtydz satax Y dsk cxtydz is the full device name of the bad disk in our example sata5 5 dsk c8t5d0 poolNis the ZFS pool number that contains the bad disk and extydz is the device name of the bad disk poo18 and c8t5d0 in our example Make sure that the drive has been successfully unconfigured At the command prompt enter the c gadm 1 grep satax Y command and check the fourth column the Occupant field of the output VTL Value root cfgadm 1 grep sataXx Y sataX Y dsk cxtydz disk connected unconfigured ok satax Y dsk cxtydz is the full device name of the bad disk in our example sata5 5 dsk c8t5d0 If the fourth column the Occupant field of the c gadm 1 command reads unconfigured the bad disk has been successfully unconfigured Stop here and go to the next task referenced at the end of this procedure Otherwise if the fourth column the Occupant field of the cfgadm 1 command still reads configured repeat steps 3 6 until you can unconfigure the bad drive Next task Replacing the bad data drive on page 81 316196301 A Replacing the bad data driv
15. loosen the two captive screws on the left and right sides B and swing the cover open C Caution Cooling airflow is interrupted You have 60 seconds to complete this procedure 3 Quickly examine the fan module LEDs D above and identify the module that you need to replace Remember m When the amber LED is lit the fan module has failed neither fan is operational m When both the green and amber LEDs are lit the fan module is degraded one of the two fans in the fan module has failed 4 Grasp the handle of the fan module E above and without damaging the gaskets carefully lift the unit straight up and out of the system chassis 5 Lower the replacement fan module into the vacant chassis bay until it contacts the connector on the fan board Push down gently until the connector is fully engaged Once the connector is fully engaged the amber middle LED lights up momentarily 6 Close the fan cover 88 VTL Value User Maintenance Guide Oct 2007 A 316196301 REPLACING CHASSIS COMPONENTS 7 If you have finished replacing fan modules resecure the screws on the left and right sides of the cover and stop here 8 If you still need to replace more fan modules wait until the temperature of the appliance stabilizes Then repeat this procedure Replacing hot swappable power supplies The VTL Value appliance contains two fully redundant hot swappable 220 VAC type A205 power supplies part number 30
16. 4 When servicetool prompts you enter y to confirm that you wish to reboot the service processor Service processor FRU information ready to be collected You MUST reboot the service processor for to complete this process Allow the service processor to fully boot DO NOT UNPLUG THE SYSTEM WHILE THE SERVICE PROCESSOR IS BOOTING Would you like to reboot the service processor now y n y The system is going down NOW Sending SIGTERM to all processes 5 Stop here Next task Replacing the system controller and restarting on page 108 316196301 A Chapter 5 Repairing the VTL Value appliance 1 REPLACING SYSTEM CONTROLLER COMPONENTS Replacing dual inline memory modules DIMMs VTL Value appliances use 2 GB PC3200 ECC Registered DIMMs part number 541 1908 X option X4231A Z at the time of publication but see the Sun System Handbook http sunsolve sun com handbook pub Systems for the latest part numbers Each CPU supports two pairs of DIMMs for a total of 8 GB of RAM per appliance You detect a failed DIMM by pressing a button on the system board This button triggers a capacitor that lights up an amber LED on any DIMM slot that contains a failed memory module The capacitor stores enough power to light these LEDs for up to one minute To detect and replace a failed DIMM proceed as follows Replacing DIMMs Caution DIMMs are extremely sensitive to electr
17. 5 ot FHE 200 2 9 5 o S Nw e a a Mec e DEL 2 Connect the J1 Force Recover jumper pins with a jumper block B above The jumper pins are labeled Force Rcvr and are located at the rear of the I O board between the GRASP assembly and the edge of the CPU Memory board Next task Returning the system controller to the chassis on page 40 Returning the system controller to the chassis 1 Place the system controller cover A below in position on the enclosure and slide it forward to engage the captive screws B Caution Do not reinstall the system controller without the cover If you operate the system without the cover in place the system may overheat and damage system components and service processor may report an over temperature event at proc pl t core 40 VTL Value User Maintenance Guide Oct 2007 A 316196301 UPDATING BIOS AND FIRMWARE 2 Secure the cover by tightening the three plastic capped captive screws B below 3 Align the system controller with the empty bay in the appliance chassis 4 Push the system controller into the bay until it firmly engages the connector on the power distribution board 5 Push the system controller further until it is seated firmly 6 Lift the system controller handle C above until the latch clicks into place Next task Reinstalling the cable management arm on page 42 316196301 A Chapter 3 BIOS and BIOS parameters 1
18. at the rear right corner of the opening B slide the metal lip at the rear of the cover under the chassis 3 Lower the cover and push it toward the rear until the front end drops into place 4 Using a No 2 Phillips screwdriver turn the left and right captive screws on the cover until they are hand tight Replacing a failed boot drive The VTL Value appliance boots from a mirrored boot volume that incorporates drives 0 and 1 To replace a failed boot drive and return the appliance to normal Operation you must thus complete the following tasks m Recovering a system that will not boot due to an insufficient metadevice database replicas error on page 64 m Identifying the failed boot drive on page 66 m Unconfiguring the bad boot drive on page 68 m Replacing the bad boot drive on page 70 m Checking and correcting the logical boot disk configuration on page 71 m Rebuilding the boot mirror on page 72 m Checking the health of the rebuilt mirror on page 75 316196301 A Chapter 5 Repairing the VTL Value appliance 3 REPLACING HARD DISK DRIVES Note If you encounter problems at any point during the boot disk repair operation consult Sun support for assistance W Recovering a system that will not boot due to an insufficient metadevice database replicas error If for any reason the VTL Value appliance restarts following the failure of a mirrored boot disk normal booting fails with the me
19. files 9 You have mail AaBbCc123 Oblique text is used for variables that stand for real delete a file type names or values and for book titles rm filename ABCD Bold san serif text indicates callouts in illustrations Click Submit A below 1 Numbered paragraphs indicate steps in a process that should be executed in sequential order a Bulleted paragraphs indicate lists of alternatives or components Using the Sun StorageTek CRC The Sun StorageTek Customer Resource Center CRC at lt www support storagetek com gt stores the latest documentation software updates and licensing resources for VTL Value solutions Always check the CRC for updates to this document before proceeding Documents distributed on CDROM may not reflect the latest changes to VTL hardware software and services You must have an account to use the CRC If you do not currently have access click the Request a CRC Password link at the URL shown above Commenting on this book Sun welcomes your comments and suggestions for improving this book Contact us at glsfs sun com Please include the title part number issue date and revision VIL Value User Maintenance Guide part number 316196301 Oct 2007 revision A xiii xiv VTL Value User Maintenance Guide Oct 2007 CHAPTER 1 Servicing VTL Value appliances This chapter provides an overview of the customer self service operations that are possible with the Sun StorageTek VTL V
20. on page 63 m Replacing a failed data drive on page 76 Removing and reinstalling the disk access cover The cover is secured to the chassis by a metal lip that slides under the top of the chassis at the rear of the disk access opening and by a pair of captive screws at the front To remove of replace the access cover see the procedures below Chapter 5 Repairing the VTL Value appliance 1 REPLACING HARD DISK DRIVES Caution If you must remove the cover while the appliance is on plan your activities carefully and then work quickly The disk access cover is part of the system of ducts that direct cooling air through the appliance To avoid overheating and possible component damage you must replace the cover within 60 seconds whenever the appliance is on Removing the disk drive access cover The hard disk drive access cover protects the 48 hard disks in the appliance and ensures proper cooling to the drives and the system controller 1 Loosen the left and right captive screws A below using a No 2 Phillips screwdriver B 2 Grasp the cover by its edges C below lift the front up from the chassis and pull it forward D Replacing the hard disk access cover 1 Set the cover on the chassis 62 VTL Value User Maintenance Guide Oct 2007 A 316196301 REPLACING HARD DISK DRIVES 2 Being careful to avoid damaging the hard disk light pipes at the rear and the disk access cover intrusion switch A below
21. one stop bit m 9600 baud m no hardware flow control CTS RTS m no software flow control XON XOFF Connect an RJ 45 serial cable from the terminal device to the SER MGT port on the back panel of the VTL appliance A below Press Enter on the terminal device This establishes the connection between the terminal device and the ILOM 119 Note If you connect a terminal or emulator to the serial port before it has been powered up or during its power up sequence you will see bootup messages When the system has booted the ILOM displays its login prompt SUNSPnnnnnnnnnn login The first string in the prompt is the default host name It consists of the prefix SUNSP and the ILOM s MAC address 4 Log in to the CLI as root and enter the root password When you have successfully logged in the SP displays the ILOM default command prompt gt The ILOM is now accessing CLI You can now CLI commands For example to display status information about the motherboard in your server type the following command show SYS MB Use the ILOM commands to configure the server s user accounts network settings access lists alerts and so on For detailed instructions on CLI commands see the Integrated Lights Out Manager ILOM Administration Guide 819 1160 5 To go to the host serial console host COMO type the following commands cd SP console gt start Note After you have returne
22. 168 DISK14 RX N DISK26 TX N DISK26 TX P DISK3 RX P DISK3 RX N DISK15 TX N DISK15 TX P DISK3 ACT LED L DISK16 ACT LED L DISK39 RX P DISK39 RX N DISK4 TX DISK4 TX P DISK28 RX P DISK28 RX N DISK40 TX N DISK40 TX P DISK28 ACT LED L DISK41 ACT LED L DISK17 RX P DISK17 RX N DISK29 TX N DISK29 TX P 3 3AUX IN GND 3 3 AUX SENSE P 3 3 AUX SENSE N Pin B22 B23 B24 B25 B26 B27 B28 B29 B30 B31 B32 B33 B34 B35 B36 B37 B38 B39 B40 B41 B42 B43 B44 B45 B46 B47 B48 VTL Value User Maintenance Guide Oct 2007 Pin Name DISK14 TX P DISK38 RX P DISK38 RX N DISK3 TX N DISK3 TX P DISK27 RX P DISK27 RX N DISK15 ACT LED L DISK4 ACT LED L DISK39 TX N DISK39 TX P DISK16 RX P DISK16 RX N DISK28 TX N DISK28 TX P DISK5 RX P DISK5 RX N DISK40 ACT LED L DISK29 ACT LED L DISK17 TX N DISK17 TX P DISK41 RX P DISK41 3 3AUX IN 5V DISK SENSE N 5V DISK SENSE P MAMMOTH INT L Pin C22 C23 C24 825 C26 8277 C28 C29 C30 C31 32 C33 C34 C35 C36 C37 C38 C39 C40 C41 C42 C43 C44 C45 C46 C47 C48 Pin Name DISK26 RX N DISK38 TX N DISK38 TX P DISK15 RX P DISK15 RX N DISK27 TX N DISK27 TX P DISK27 ACT LED L DISK39 ACT LED L DISK4 RX P DISK4 DISK16 TX DISK16 TX P DISK40 P DISK40 DISK5 TX DISK5 TX P DISK5 ACT LED L DISK17 ACT LED L DISK29 RX P DISK29 RX N DISK41 TX DISK41 TX P 3 3AUX I
23. 26 Returning the system controller to the chassis 1 Place the system controller cover A below in position on the enclosure and slide it forward to engage the captive screws B Caution Do not reinstall the system controller without the cover If you operate the system without the cover in place the system may overheat and damage system components and service processor may report an over temperature event at proc pl t core 26 VTL Value User Maintenance Guide Oct 2007 A 316196301 RESTORING ILOM ROOT AND BIOS PASSWORDS TO THE FACTORY DEFAULTS 2 Secure the cover by tightening the three plastic capped captive screws B below 3 Align the system controller with the empty bay in the appliance chassis 4 Push the system controller into the bay until it firmly engages the connector on the power distribution board 5 Push the system controller further until it is seated firmly 6 Lift the system controller handle C above until the latch clicks into place Next task Replacing the cable management arm on page 27 Replacing the cable management arm 316196301 A Chapter 2 Using the Integrated Lights Out Manager ILOM service processor 7 RESTORING ILOM ROOT AND BIOS PASSWORDS TO THE FACTORY DEFAULTS 1 Placing your hand under the CMA for support fit the two pins A B below into the keyholes in the CMA to chassis bracket C D 2 Rotate CMA towards you until it seats with an audible sna
24. 3 m A web server supports Remote Console operations The web server publishes a browser accessible ILOM graphical user interface GUI that supports remote system monitoring and redirection of the Solaris operating system GUI to a remote terminal By downloading a Java application from the ILOM web interface users can access the Solaris desktop remotely just as if they were using a local keyboard monitor and mouse You can carry out many system monitoring and maintenance tasks using the ILOM interface For now we will focus on the basic operations that give you access to this functionality Logging in to the ILOM on page 4 m Accessing the Solaris operating system via the ILOM on page 4 Chapter 1 Servicing VTL Value appliances 3 THE INTEGRATED LIGHTS OUT MANAGER ILOM SERVICE PROCESSOR Logging in to the 1 Open a web browser to the IP address of the VTL appliance A below Log In Sun TM Sun Integrated Lights Out Manager Mozilla Firefox File Edit View History Bookmarks Tools Help Sun Integrated Lights Out Manager SP Hostname SUNSPO0144F1F8353 User Name ILOM us ccount Password o 2 When the login page appears enter your administrative user account name and password B above The default account name is root with a password chosen by your system administrator Other accounts may have been created by your system administrator 3 Press Log In C above W Acces
25. 8 To view BIOS POST output log in to an ILOM remote console session and restart the appliance For instructions see the following Logging in to the ILOM on page 4 m Accessing the Solaris operating system via the ILOM on page 4 316196301 A Changing POST options These instructions are optional but you can use them to change the operations that the appliance performs during POST testing 1 Initialize the BIOS Setup utility by pressing the F2 key while the system is performing the POST The BIOS Main Menu screen appears 2 Select the Boot menu 3 From the Boot Settings screen select Boot Settings Configuration The Boot Settings Configuration screen appears 4 Select one or more of the following options Option Description Quick Boot This option causes the system to boot faster by skipping certain tests such as the extensive memory test System Configuration Display This option causes the system to display the system configuration screen before booting begins Quiet Boot This option causes the system to display the Sun Microsystems logo instead of POST codes Language This option is reserved for future use Do not change Add On ROM Display Mode When Quiet Boot is enabled this option controls whether output from the Option ROM is displayed Force BIOS default Remove the Sun logo and display Option ROM output Keep Current Display the Sun logo and do not display Option ROM output Bo
26. AIL PS 0 1 2 ENABLE L Ls pon on DEAY PS 0 1 2 L 1 NEXT RAIL HS ENABLE MAIN HOTSWAP GOOD 1 HOTSWAP GOOD 3P3V 5V ENABLE t NEXT RAIL MINUS12V ENABLE L 3P3V GOOD t_ATH26_DELAY POWER GOOD 512002 DELAY 1P8V 205 DDR ENABLE E t NEXT RAIL 1 RAIL DDR A B POWERGOOD L 1_8V_POWERGOOD t DDR DELAY 1 t LTC3025 DELAY 2 5V POWERGOOD L t IPM12_DELAY PROQ 0 1 ENABLE P 0 1 CORE POWERGOOD 1 NEXT RAIL t VRM DELAY 1P2V 1P5V ENABLE t NEXT RAIL t SIL20C2 DELAY 1P2V POWER GOOD gt t_IPM12_DELAY 1_5V_POWERGOOD 1 RESET DELAY 1 RESET DELAY 4 ALL POWERGOOD Parameter Description Value Units t NEXT RAIL Delay from one rail Power Good to next rail Enable 1 mS t PSON ON DELAY Soft start delay for LTC3733 300 mS t HOTSWAP GOOD Delay from Hotswap Enable to Hotswap Good 124 ms t ATH26 DELAY ATH26 Module Turn on time Power Good delay 20 mS t SIL20C2 DELAY SIL20C2 Module Turn on time Power Good delay 3 mS 178 VTL Value User Maintenance Guide Oct 2007 A 316196301 Parameter t DDR DELAY t LTC3025 DELAY t IPM12 DELAY t VRM DELAY t RESET DELAY 316196301 A Description DDR Module Turn on time Power Good delay LTC3025 Turn on time Power Good delay IPM12 Module Turn on
27. Boot Settings Configuration Boot Device Priority Hard Disk Drives Removable Drives ATAPI CDROM Drives Select Screen Select Item Enter Go to Sub Screen F1 General Help F10 Save and Exit ESC Exit kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk Boot Menu gt Boot Settings Configuration Boot kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk Boot Settings Configuration Allows BIOS to skip OR IR ROR IR RIOR IK OR certain tests while 134 VTL Value User Maintenance Guide Oct 2007 A 316196301 BOOT MENU Quick Boot System Configuration Display Quiet Boot AddOn ROM Display Mode Bootup Num Lock Wait For Interrupt 19 Capture F1 If Error Disabled Disabled Disabled Force BIOS Disabled Disabled interrupt 19 messages Select Screen Select Item Change Option F1 General Help F10 Save and Exit ESC Exit EOE FF FF Boot Menu lt Boot Device Priority st 2nd 3rd 4th Sth 6th 7th Boot Boot Boot Boot Boot Boot Boo
28. DIMM LEDs IO expander for PROC LEDs Proc card system monitor Clock generator 8 port switch for DIMMS PCI slots serial presence detect DIMM1 Serial Presence Detect DIMM 2 serial presence detect DIMM Sserial presence detect 182 VTL Value User Maintenance Guide Oct 2007 Part AT24C02A AT24C02A LM75 AT24C64B AT24C64B AT24C64B PCA9556 PCA9556 PCA9556 PCA9556 ADM1026 CDC960 PCA9548 EEPROM EEPROM EEPROM EEPROM Location Power Supply Power Supply Front of Disk backplane Disk backplane CPU board GRASP Disk backplane I O controller CPU board CPU board Front of CPU board I O controller I O controller DIMM DIMM DIMM DIMM Address Hex 0x1010101 55 AA 0x1010110 56 AC 0x1001000 48 90 0x1010000 50 A0 0x1010001 51 A2 0x1010011 53 A6 0x0011000 18 30 0x0011001 19 32 0x0011100 1C 38 0x0011101 1D 3A 0x0101101 2D 5A 0x1101001 69 D2 0x1110000 70 E0 0x1010000 50 A0 0x1010001 51 A2 0x1010010 52 A4 0x1010011 53 A6 A 316196301
29. DISK DRIVES 6 Working quickly locate the boot drives A below Look for the yellow status LED that identifies the failed drive and the blue LED that shows that the drive is unconfigured and ready to remove B The blue LED indicates that the drive is unconfigured and may be safely removed In the example below the failed drive is boot drive 1 E L AISIAIAIAIAIAIAISIAIA Ready to Remove Fault MZ Service action CA Service action ox allowed required 1 NE 7 Quickly lift the metal latch that secures the failed drive and remove the drive The service label illustrates the operation of the latch 8 Push the replacement disk drive into connector on the backplane of the slot and seat the metal handle securely 9 Replace the drive bay access cover as described in Replacing the hard disk access cover on page 62 Next task Checking and correcting the logical boot disk configuration on page 71 W Checking and correcting the logical boot disk configuration Verify that the drive is connected and configured within the operating system 1 Wait at least one minute after the drive has been replaced to let the drive connect to the system 2 Check the configuration At the Solaris command prompt pipe the output of the cfgadm 1 command into the grep satax Y comm
30. SP 6 Video connector 7 SER MGT serial connection to SP 8 Locate button LED 9 Chassis fault LED 10 System OK On Standby 11 USB connectors 2 12 10 100 1000 Gigabit Ethernet ports 13 System Controller status lights Blue Ready to remove Amber Fault Green OK 14 Service only NMI and Reset 316196301 A 113 OA gt omoi USB connectors 2 Serial number labels on ledge 2 1 Locate button LED 2 System Fault LED 3 Power OK LED system power 4 Power button 5 Top hard disk drive or fan fault 6 Rear power supply or system controller fault 7 System over temperature warning 1 4 5 6 7 114 VTL Value User Maintenance Guide Oct 2007 A 316196301 APPENDIX C ILOM command reference The following table summarizes Integrated Lights Out Manager ILOM commandline interface CLI Description User Commands Add a local user Delete a local user Change a local user s properties Display information about all local users Display information about LDAP settings Change LDAP settings Network and Serial Port Setting Commands Display network configuration information Change network properties for the ILOM Changing certain network properties like the IP address disconnects your active session Display information about the external serial port Change the external serial port configuration 316196301 A Command cre
31. User Maintenance Guide Oct 2007 A 316196301 316196301 A Fan Connectors The figure and table below describe the three pin fan connectors Pin 1 2 3 Name Ground Power Tach Fan tach blue Fan power red Fan ground black Color Black Red Blue Chapter H Connector pinouts 175 176 VTL Value User Maintenance Guide Oct 2007 A 316196301 APPENDIX Power reset and initialization sequences This appendix describes the power on and power off reset sequences m Power on reset sequence on page 177 m Power off sequence on page 180 316196301 A Power on reset sequence The power on sequence is initiated as soon as power is applied or when the power button is pushed depending on the BIOS settings When the sequence is initiated the main power supplies are enabled then the hot swap circuit for the main 12V rail is enabled When 12V is up the supplies are sequenced as follows m 1 5V 3 3V and 12V m 1 8V 2 5V and 1 25V m Processor core voltage m 12V and 1 5V When all of the rails are within 5 the voltage monitor chip waits for 210 mS then asserts ALL POWERGOOD which starts the boot sequence The diagram below shows the power on sequence The accompanying table defines the symbols used in the diagram and describes the power on sequence timing parameters 177 Oms 250ms 500ms 750ms SOUTH RPWRON SOUTH PWRON L POWER ON CONDITION ce L NEXT
32. VIEWING POST OUTPUT Code 4538 5538 8600 Description PCI devices IPL device initialization PCI devices General device initialization Preparing CPU for booting to OS by copying all the context of the BSP to all application processors present NOTE APs are left in the CLI HLT state POST code checkpoints The table below lists POST code checkpoints during the POST portion of the BIOS These two digit checkpoints are the output of primary I O port 80 Checkpoint Description 03 04 05 06 CO C1 C2 C3 c5 C6 Disable NMI Parity video for EGA and DMA controllers At this point POST code is still executing out of BIOS ROM Check CMOS diagnostic byte to determine if battery power is OK and CMOS checksum is OK Verify CMOS checksum manually by reading storage area If the CMOS checksum is bad update CMOS with power on default values and clear passwords Initialize status register A Initializes data variables that are based on CMOS setup questions Initializes both the 8259 compatible PICs in the system Initializes the interrupt controlling hardware generally PIC and interrupt vector table Do R W test to CH 2 count register Initialize CH 0 as system timer Install the POSTINT1Ch handler Enable IRQ 0 in PIC for system timer interrupt Traps INT1Ch vector to POSTINT1ChHandlerBlock Early CPU Init Start Disable Cache Init Local APIC Set up boot strap processor information Set up boot st
33. Value User Maintenance Guide Oct 2007 A 316196301 UPDATING BIOS AND FIRMWARE 3 Pull the CMA away from the rear of the chassis and remove the CMA from the slide rail extension Next task Removing the system controller on page 37 Removing the system controller 316196301 A The system controller is a sub enclosure that can be removed from the back of the main system enclosure The system controller contains the CPUs memory the Graphics Redirect and Service Processor GRASP board and optional PCI cards Caution To prevent electrostatic discharge ESD damage to the components on the system controller connect a ground strap between yourself and the chassis ground before proceeding Shut down the power from the front panel and then unplug both power supply cords Caution Although both power supplies should turn off then when you remove the system controller voltage could be present on the chassis connectors if either power supply did not shut down as expected Thus you must pull the power cords from the power supplies to avoid any risk from inadvertent contact with those connectors Using a stylus ballpoint pen or similar pointed device hold down the system controller eject button A below Chapter 3 BIOS and BIOS parameters 7 UPDATING BIOS AND FIRMWARE 2 Rotate the system controller handle toward you B below N S 3 Grasping the system controller
34. and is stored in the system s battery backed CMOS RAM If the configuration stored in the CMOS RAM is invalid the BIOS settings default to the original state specified at the factory You can examine and in some instances modify BIOS settings using the VTL Value BIOS Setup utility This section explains how you start the utility navigate through the various menus and edit values For sample Setup utility screens see Appendix E Launching the BIOS utility 1 Start an ILOM Remote Console session and redirect console output to your local workstation 2 Reboot the server m If the server is currently powered up log in to Solaris as root open a terminal window and restart using the init 6 command init 6 Alternatively you can reset the power directly from the ILOM interface From the Remote Control tab A below select the Remote Power Control tab B select Graceful Shutdown and Power Off from the drop list C and press Save D Then power up as described below 44 VTL Value User Maintenance Guide Oct 2007 A 316196301 316196301 A ACCESSING BIOS SETTINGS If the server is currently powered down power it up from the ILOM From the Remote Control tab Abelow select the Remote Power Control tab B select Power On from the drop list C and press Save D REFRESH LOGOUT Role User Administrator root SP Hostname SUNSP00144F1F8353 Sun Integrated Lights Out Manager Re
35. appliance 67 REPLACING HARD DISK DRIVES output of the c gadm 1 command to the grep sata command The output looks something like the following 5 At the Solaris command prompt display all of the SATA drives by piping the VTL Value root cfgadm 1 grep sata sata0 0 dsk c0t0do disk connected configured ok sata0 1 dsk cot1d0 disk connected configured ok sata0 2 dsk cot2d0 disk connected configured ok sata0 3 dsk c0t3d0 disk connected configured ok sata0 4 dsk cot4d0 disk connected configured ok sata0 5 dsk cot5d0 disk connected configured ok 88680 6 0 disk connected configured ok Sata0 7 dsk cOt7d0 disk connected configured ok satal 0 dsk c1t0do disk connected configured ok Satal 1 dsk citidO disk connected configured ok Sata4 0 dsk c6todO disk connected configured ok sata4 1 dsk c6t1d0 disk connected configured ok Sata4 2 dsk c6t2d0 disk connected configured ok Sata4 3 dsk c6t3d0 disk connected configured ok sata4 4 dsk c6t4do disk connected configured unknown Sata4 5 dsk c6t5dO disk connected configured ok 880684 6 0 disk connected configured ok Sata4 7 dsk c6t7d0 disk connected configured ok VTL_Value root The output contains five columns Ap_Id Type Receptacle Occupant and Condition use of the grep command shortens the output list but cuts off the headings 6 Find the bad drive in the list and note the device name of the disk found in the first column
36. block that you installed when restoring the default password B o o CPU Memory board FRU 500 7101 u Ww ww E ggg 458 5 5 sam 5 o m on 5 53 i1 i58 8 3 5 5 5 5 8 To back of VTL appliance 2 3 4 Bao 2 e e 6 8 5 5 5 5 B 2 5 5 gt T 5 ta Von o gt 8 m a 2 52 4 Remove the jumper block or reposition it so that it no longer connects the jumper pins B above If you do not remove the jumper block from the passwd clr pins the ILOM service processor and BIOS passwords will return to the defaults every time you power cycle the appliance To finish up carry out the procedures in Returning the system controller to the chassis on page 26 and Replacing the cable management arm on page 27 Chapter 2 Using the Integrated Lights Out Manager ILOM service processor 9 RESTORING ILOM ROOT AND BIOS PASSWORDS TO THE FACTORY DEFAULTS 30 VTL Value User Maintenance Guide Oct 2007 A 316196301 CHAPTER 3 BIOS and BIOS parameters 316196301 A The Basic Input Output System BIOS is the initialization program that runs when power is applied to an x86 platform At startup the CPU loads the BIOS from an erasable programmable read only memory EPROM chip BIOS then runs a Power On Self Test POST locates checks and configures devices and loads the operating sy
37. ce ck Status Of BMC View BMC System Event Log Clear BMC System Event Log Set LAN Configuration Set PEF Configuration BMC Watch Dog Timer Action Not Working Disabled View all events in the BMC Event Log 2 It will take a max of 15 seconds to read all BMC SEL records 316196301 A Chapter E BIOS utility screen reference 7 ADVANCED MENU Select Screen Select Item Enter Go to Sub Screen F1 General Help F10 Save and Exit ESC Exit 1 ck ck ck gt Advanced Menu lt IPMI 2 0 View BMC Event Log Advanced Total Number Of Entries SEL Entry Number SEL Record ID SEL Record Type Event Timestamp Generator ID Event Message Format Ver Event Sensor Type Event Sensor Number Event Dir Type Event Data 36 1 0100 02 System Event 1166s from SEL init 0020 04 IPMI ver 1 5 25 Entity Presence 1F 08 00 FF FF ckckckckckckckckckckckckckckckckckckckckckckckckckckckckckckckckckck ck ck ck ck ck k k k kk kk k kkk the event log 9 ck
38. handle B above with one hand and supporting the weight of the system controller with the other pull the system controller from the chassis and slide it out C 38 VTL Value User Maintenance Guide Oct 2007 A 316196301 UPDATING BIOS AND FIRMWARE 4 Loosen the three green capped captive screws D below under the system controller handle 5 Push the system controller cover toward the rear of the chassis and lift it off E above Next task Using the Force Recovery jumper on page 39 W Using the Force Recovery jumper You force the system to look for new BIOS by connecting the J1 jumper pins at the rear left corner of the system I O board Use the procedure below to identify the I O board locate the J1 pins and install jumper blocks 316196301 A Chapter 3 BIOS and BIOS parameters 9 UPDATING BIOS AND FIRMWARE 1 Locate the system I O board A below inside the system controller enclosure The I O board protrudes from under the left rear corner of the system CPU Memory board CPU Memory board FRU 500 7101 5 n o lt D 1 D D D 1 1 D D D D D 1 D 1 1 1 D D D D f D 1 a board uL v vex c c FRU 500 7102 E a o 22 o gt 8 5 5 cis 5 c P 52263 5 55 a zs 5 5 8 TobackofVTL appliance 2 3 2 7
39. is not enabled from the Boot Settings Configuration screen Enabling Quick Boot causes the BIOS to skip the memory test See Changing POST options on page 147 for more information Viewing POST output To view BIOS POST output you must redirect system console output to the ILOM service processor VTL Value appliances ship with console output redirected But if necessary you can redirect it yourself using the procedure below Redirecting console output 1 Initialize the BIOS Setup utility by pressing the F2 key while the system is performing the power on self test POST The BIOS Main Menu screen appears 2 Select Advanced The Advanced Settings screen appears 3 Select IPMI 2 0 Configuration The IPMI 2 0 Configuration screen appears 4 Select the LAN Configuration menu item 5 Select the IP Assignment option that you want to use DHCP or Static 6 If you chose DHCP the appliance s IP address is retrieved from your network s DHCP appliance and displayed in following format Current IP address in BMC XXX XXX XXX XXX 7 If you choose Static type the IP address in the IP Address field enter the subnet mask and default gateway settings in their respective fields select Commit and press Return to make the changes Select Refresh and press Return to see your new settings displayed in the Current IP address in BMC field 146 VTL Value User Maintenance Guide Oct 2007 A 316196301 VIEWING POST OUTPUT
40. not hold the button down Pressing and releasing the power button causes the Advanced Configuration and Power Interface ACPI to stop the operating system in an orderly fashion before shutting main power off this can take some time The process is essentially equivalent to issuing an init 5 command from the Solaris commandline But if you inadvertently hold the button down for too long or if it sticks you will initiate an ungraceful emergency shut down After you press the button main power is OFF and standby power is still ON The OK LED on the front panel is blinking Next task Running the BIOS and firmware update on page 34 w Running the BIOS and firmware update Perform the actual upgrade using the procedure documented below The upgrade takes about five minutes During this time no other tasks can be performed in the ILOM 1 On a host machine that has network access to the service processor open an X terminal and log in to the service processor using secure shell ssh ssh root ILOMhostname Password Sun TM Integrated Lights Out Manager Version 1 1 1 Copyright 2006 Sun Microsystems Inc All rights reserved Use is subject to license terms lt In the above example the variable ILOMhostname represents the network hostname and domain name or the IP address of the ILOM service processor Sun recommends that you update BIOS and firmware from the service processor s ILOM commandline interfac
41. rack stability temperature control and system power Before you proceed further in this book make sure you understand the material in this section m Maintaining the stability of rack mounting systems on page 8 m Insuring adequate system cooling on page 9 m Insuring that systems are powered off correctly on page 9 m Taking static discharge precautions on page 14 Maintaining the stability of rack mounting systems VTL Value appliances contain a large number of disk storage devices and are therefore heavier than ordinary file servers If the appliance is mounted in a rack that is not designed for storage devices or if the appliance is mounted too high in the rack the rack could tip injuring personnel and or damaging equipment So before proceeding with any service procedure that requires moving the appliance from its normal fully installed position assess the stability of the rack system and take appropriate precautions when necessary 8 VIL Value User Maintenance Guide Oct 2007 A 316196301 316196301 A ADDRESSING GENERAL REQUIREMENTS Assessing the stability of rack mountings prior to removing VTL Value appliances for service If an anti tipping bar is available deploy it Anti tipping bars increase the stability of a heavily loaded rack system Sun StorageTek has racks available that incorporate anti tipping bars Note the position of the VTL Value appliance in the rack moving a low mounted VTL Value
42. reference to the next task in the sequence Next task Installing slide rail assemblies on page 3 When the setup process branches the tasks ends with conditional alternatives Next task f the customer does not plan to run the management console from a host on the local area network LAN press Skip and go to the next task Otherwise carry out the procedure Configuring the Ethernet management interface on page 57 About this book xi xii To minimize the time you spend switching between publications or major sections of the document we have made an effort to avoid cross references to external information wherever possible If you need to have a figure a table or a procedure it should always be at worst on a neighboring page The chapters are organized to reflect top level tasks The first chapter details the physical installation of the appliance hardware including rack mounting cabling and power up procedures The second chapter explains the initial configuration of the operating system software and network and some basic checks that should be run on a newly installed system Appendices provide additional information that while not essential to a normal installation may prove useful in special circumstances These list the private network addresses used when installing the VTL Value appliance provide instructions for serially connecting to the VTL Value Integrated Lights Out Manager ILOM service processor and
43. summarize commands that can be entered at the ILOM commandline interface CLI Taking advantage of this book s hypertext features If you choose to view this book online rather than in printed form you can jump quickly to any part of the book by clicking on the corresponding entry under the Bookmarks tab on the left side of the Adobe Acrobat interface In addition clicking on entries in the table of contents cross references or references to subsequent tasks will take you directly to the indicated part of the document You can then use the back arrow on the Adobe Acrobat Reader to return if desired to the point you left In addition clicking on most Uniform Resource Locators URLs and on most references to online resources will open your default web browser to the corresponding web page so that you can if necessary obtain a required download immediately be aware however the URL to specific pages change frequently and may not always be accurate VTL Value User Maintenance Guide Oct 2007 About this book Understanding the conventions used in this book The table below illustrates the conventions that represent literal and variable values commands and property names in this book Convention Meaning Examples AaBbCci23 Fixed width text is used for literal values including Edit your login names of commands files directories literal file computer inputs outputs and Uniform Resource Use 1s a to list Locators URLs
44. the chassis The system s printed circuit boards and hard disk drives contain components that are extremely sensitive to static electricity 57 58 VTL Value User Maintenance Guide Oct 2007 A 316196301 CHAPTER 5 Repairing the VTL Value appliance The VTL Value appliance has been designed to require little regular maintenance so that customers can rectify many of the most likely problems quickly and easily with little or no system down time In most cases you can simply swap out complete components using a minimal number of tools This chapter provides step by step instructions that guide you through the following maintenance tasks m Locating MAC addresses on page 60 m Removing a VTL appliance from a rack on page 60 m Replacing hard disk drives on page 61 m Replacing chassis components on page 86 m Replacing system controller components on page 91 Note This chapter covers all VTL Value customer replaceable units CRUs All other components are field replaceable units FRUs that can only be serviced by trained technicians Contact your Sun Service representative for assistance if you need to replace any component that is not covered below 316196301 A Before proceeding Before you proceed with any of the tasks detailed in this section of the document carefully review Addressing general requirements on page 7 including m Gathering the required tools on page 7 m Assembling the r
45. the normal operation The driver developer may enable it for testing purpose 1 10 5 Select Screen Select Item Change Option General Help Save and Exit Exit kkkkxkxkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk kkkkkkkkkkkxkxk 316196301 A Chapter E BIOS utility screen reference 123 ADVANCED MENU Advanced Menu IDE Configuration Advanced kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkxk IDE Configuration DISABLED disables the x kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk OK integrated IDE OnBoard PCI IDE Controller Primary Controller PRIMARY enables only Primary IDE Master Not Detected the Primary IDE Primary IDE Slave Not Detected Controller Secondary IDE Master Not Detected SECONDARY enables Secondary IDE Slave Not Detected only the Secondary IDE Controller Hard Disk Write Protect Disabled BOTH enables both IDE IDE Detect Time Out Sec 5 Controllers Select Screen Select Item Change Option F1 General Help F10 Save and Exit ESC Exit kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkxk Advanced Menu gt SuperIO Chipset Configuration Advanced kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk
46. time Power Good delay 511 06 Module Turn on time Power Good delay LTC2902 delay from voltage in spec to release of reset line Chapter Power reset and initialization sequences Value 40 25 10 210 Units mS mS mS mS mS 179 Power off sequence A power off sequence is initiated by a request from the SP board management controller an OS level shutdown a power button press or a fault condition A power supply fault main or voltage converter or a thermal event THERMTRIP can trigger a hardware level shutdown The diagram below shows the power off sequence The accompanying table defines the symbols used in the diagram and the power off sequence timing parameters PS 0 1 2 FAIL PS 0 1 2 PRESENT L MAIN HOTSWAP GOOD Any POWER GOOD sgnal SOUTH RPWRON SOUTH PWRON L 1P2V 1P5V ENABLE ALL POWERGOOD Reset PROQ 0 1 ENABLE 1P8V 2P5V DDR ENABLE 3P3V 5V ENABLE MINUS12V ENABLE L Symbol t NEXT RAIL fault condition t NEXT RAIL normal power down POWER OFF CONDITION NEXT RAIL Immediate Reset 51 NEXT RAIL ML NEXT RAL t NEXT RAIL t NEXT RAIL Parameter Value in ms Delay from one rail Enable deassertion to next rail Enable deassertion 1 ms after a fault condition Delay from one rail Enable deassertion to next rail Enable deassertion 20 ms after a power down initiated by the Host SP
47. values in below sections may cause system to malfunction CPU Configuration IDE Configuration SuperIO Configuration 122 VTL Value User Maintenance Guide Oct 2007 A 316196301 ADVANCED MENU ACPI Configuration Event Log Configuration Hyper Transport Configuration IPMI 2 0 Configuration MPS Configuration Remote Access Configuration Trusted Computing USB Configuration Enter F1 F10 ESC Select Screen Select Item Go to Sub Screen General Help Save and Exit Exit kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkxk Advanced Menu gt CPU Configuration Advanced kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk CPU Configuration Module Version 14 09 Physical Count 2 Logical Count 4 kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkxk Dual Core AMD Opteron tm Revision E6 Cache L1 256KB Cache L2 2048KB Speed 2600MHz Current FSB Multiplier Maximum FSB Multiplier Able to Change Freq uCode Patch Level GART Error Reporting MTRR Mapping Speculative TLB Reload 13x 13x Yes 0x0 Processor 285 Disabled Continuous Enabled gt o This option should remain disabled for
48. you enter your password the Solaris desktop appears within the Sun ILOM Remote Console application Power cycling and rebooting You can remotely power cycle or reboot VTL Value appliances via the ILOM There are two options m Remotely booting or power cycling the server from an ILOM Remote Console Solaris session on page 20 m Remotely booting or power cycling the server from the ILOM user interface on page 21 Remember that both methods apply to the server and system main power Standby power to the platform and the ILOM hardware are unaffected w Remotely booting or power cycling the server from an ILOM Remote Console Solaris session If you already have an ILOM Remote Console session open proceed as follows 1 Open a Solaris terminal window on the VTL desk top 2 If you wish to reboot enter the init 6 command init 6 20 VTL Value User Maintenance Guide Oct 2007 A 316196301 RESTORING ILOM ROOT AND BIOS PASSWORDS TO THE FACTORY DEFAULTS If you wish to power the server down enter the init 5 command init 5 The VTL server is powered off but the ILOM and system platform continue to operate on standby power Remotely booting or power cycling the server from the ILOM user interface Start by Logging in to the ILOM on page 16 tab B 316196301 A From the drop list C below select the desired operation Reset Immediate Power Off Graceful Shutdown and Po
49. 0 1787 at the time of publication but for the most current list of part numbers consult the Sun System Handbook http sunsolve sun com handbook pub Systems The service label displays the system designations of the power supplies Replacing a Power Supply To replace a power supply proceed as follows 1 If the appliance is in a rack with a cable management arm attached swing the arm out of the way so that you can see the power supplies A below 316196301 A Chapter 5 Repairing the VTL Value appliance 9 REPLACING CHASSIS COMPONENTS 2 Locate the faulty power supply by checking the power supply status LEDs When the amber LED is lit B below the power supply is faulty 3 Disconnect the AC power cord C above from the faulty power supply 4 Remove the power supply With one hand hold down on the thumb latch at the center of the power supply D below rotate the handle outward E and pull the power supply clear of the chassis the chassis F Support the weight of the power supply with the other hand AREE URET RES 90 VTL Value User Maintenance Guide Oct 2007 A 316196301 REPLACING SYSTEM CONTROLLER COMPONENTS 5 Align the replacement power supply G above with the empty bay and push it back until it firmly engages the connector on the power distribution board H The thumb latch clicks into place 6 Connect the AC power cord to the replacement power supply J below and secu
50. 124 124 125 125 126 127 127 128 129 129 130 vii Advanced Menu AMD PowerNow Configuration 131 Advanced Menu Remote Access Configuration 131 Advanced Menu USB Configuration 132 PCI PnP Menu 133 Boot Menu 134 Boot Menu gt Boot Settings Configuration 134 Boot Menu Boot Device Priority 135 Boot Menu gt Hard Disk Drives 136 Boot Menu Removable Drives 136 Boot Menu CD DVD Drives 137 Security Settings Menu 138 Chipset Menu 138 Chipset Menu NorthBridge Configuration 139 Chipset Menu NorthBridge Memory Configuration 140 Chipset Menu NorthBridge ECC Configuration 140 Chipset Menu NorthBridge IOMMU Configuration 141 Chipset Menu SouthBridge Configuration 142 Exit Options Menu 142 BIOS POST codes 145 Introduction to POST 5 Viewing POST output 146 Changing POST options 7 POST codes 8 POST code checkpoints 0 G Status Indicator LEDs 155 External LEDs 155 Internal LEDs 157 viii VTL Value User Maintenance Guide Oct 2007 CPU Board LEDs 159 GRASP assembly power indicator LED 159 Connector pinouts 161 USB connector 162 Serial connector 2 10 100BASE T connector 163 10 100 1000BASE T connector 164 VGA video connector 165 I O to disk backplane connectors 166 Power Blade Connector 166 High Speed Dock Connector J24 to J49 167 High Speed Dock Connector J25 to J51 169 Power supply connector 171 Disk backplane to front indicator connector 172 Backplane To Disk Backplane C
51. 25 A26 A27 A28 A29 A30 A31 A32 A33 A34 A35 A36 A37 A38 A39 40 41 42 43 44 45 46 47 48 DISK32 TX P DISK9 RX P DISK9 RX N DISK21 TX N DISK21 TX P DISK9 ACT LED L DISK22 ACT LED L DISK45 P DISK45 RX N DISK10 TX N DISK10 TX P DISK34 RX P DISK34 RX N DISK46 TX N DISK46 TX P DISK34 ACT LED L DISK47 ACT LED L DISK23 RX P DISK23 RX N DISK35 TX N DISK35 TX P 50 FAIL L PS1 FAN FAIL L PS2 FAN FAIL L 50 VIN GOOD L PS1 VIN GOOD L PS2 ENABLE L Pin B22 B23 B24 B25 B26 B27 B28 B29 B30 B31 B32 B33 B34 B35 B36 B37 B38 B39 B40 B41 B42 B43 B44 B45 B46 B47 B48 170 VTL Value User Maintenance Guide Oct 2007 Pin Name DISK44 RX N DISK9 TX N DISK9 TX P DISK33 RX P DISK33 RX N DISK21 ACT LED L DISK10 ACT LED L DISK45 TX N DISK45 TX P DISK22 RX P DISK22 RX N DISK34 TX N DISK34 TX P DISK11 RX P DISK11 RX N DISK46 ACT LED L DISK35 ACT LED L DISK23 TX N DISK23 TX P DISK47 RX P DISK47 RX N PS0 POWEROK 50 PRESENT L PS1 PRESENT L PS2 PRESENT L PS2 VIN GOOD L SHORT PIN4 Pin C22 625 C24 C25 C26 C27 C28 659 C30 C31 C32 C33 C34 655 C36 C37 C38 C39 C40 C41 C42 C43 C44 C45 C46 C47 C48 Pin Name DISK44 TX P DISK21 RX P DISK21 RX N DISK33 TX N DISK33 TX P DISK33 ACT LED L DISK45 ACT LED L DISK10 RX P DISK10 RX N DISK22 TX N DISK22 TX P DISK46 RX P DISK46 RX N DISK11 TX N DISK11 TX
52. 4 Sun microsystems Virtual Tape Library VTL Value User Maintenance Guide Sun Microsystems Inc WWW sun com Part No 316196301 Oct 2007 Revision A 000066 Submit comments about this document at glsfs sun com Copyright 2007 Sun Microsystems Inc 4150 Network Circle Santa Clara California 95054 U S A All rights reserved Sun Microsystems Inc has intellectual property rights relating to technology tiat is described in this document In particular and without limitation these intellectual property rights may include one or more of the U S patents listed at http www sun com patents and one or more additional patents or pending patent applications in the U S and in other countries This document and the product to which it pertains are distributed under licenses restricting their use copying distribution and decompilation No part of the product or of this document may be reproduced in any form by any means without prior written authorization of Sun and its licensors if any Third party software including font technology is copyrighted and licensed from Sun suppliers Parts of the product may be derived from Berkeley BSD systems licensed from the University of California UNIX is a registered trademark in the U S and in other countries exclusively licensed through X Open Company Ltd Sun Sun Microsystems the Sun logo Java AnswerBook2 docs sun com and Solaris are trademarks or registered trademarks o
53. 6 Now find the full device name of the failed drive At the Solaris command REPLACING HARD DISK DRIVES prompt display all of the SATA drives by piping the output of the cfgadm 1 command to the grep sata command The output looks something like the following VTL Value root cfgadm 1 grep sata Ssata0 0 dsk cotodo disk connected configured ok 88680 1 0 disk connected configured ok Sata0 2 dsk cot2d0 disk connected configured ok Sata0 3 dsk cot3dO disk connected configured ok sata0 4 dsk cot4d0 disk connected configured ok sata0 5 dsk cot5d0 disk connected configured ok 88680 6 0 disk connected configured ok 88680 7 0 disk connected configured ok satal 0 dsk citodO disk connected configured ok Ssatal 1 dsk citidO disk connected configured ok sata5 0 dsk c8t0do disk connected configured ok sata5 1 dsk c8t1d0 disk connected configured ok sata5 2 dsk c8t2d0 disk connected configured ok sata5 3 dsk c8t3d0 disk connected configured ok sata5 4 dsk c8t4d0 disk connected configured ok sata5 5 c8t5d0 connected configured sata5 6 dsk c8t6d0 disk connected configured ok sata5 7 dsk c8t7d0 disk connected configured ok VTL_Value root The output contains five columns Ap_Id Type Receptacle Occupant and Condition use of the grep command shortens the output list but cuts off the headings Find the bad drive in the list and note the full device name of the disk found in the
54. D G_GND B_GND iO 0 1 OF CQ Ph KEY e S GND IDO onm N HM ID1 SDA Q HSYNC EN gt VSYNC ID3 SCL O1 316196301 A Description Red video Green video Blue video ID2 ground Ground Red video return ground Green video return ground Blue video return ground No pin Sync return ground IDO ground ID1 no connect Horizontal sync Vertical sync ID3 no connect Chapter Connector pinouts 165 166 Pin A1 A2 A3 4 5 I O to disk backplane connectors There are three connectors between the I O and disk backplane m Power Blade Connector J23 to J50 m High Speed Dock Connector J24 to J49 m High Speed Dock Connector J25 to J51 Power Blade Connector This connector has ten blades and 20 signal pins with a 30 A limit per blade Pin Name FAN4_CTLO FAN3_CTLO FAN2_CTLO FAN1_CTLO FANO_CTLO Blade 1 Blade 2 Blade 3 Blade 4 Blade 5 Blade 6 Blade 7 Blade 8 Blade 9 Blade 10 Pin B1 B2 B3 B4 B5 Pin Name FAN4_CTLO FAN3_CTLO FAN2_CTLO FAN1_CTLO FANO_CTLO VTL Value User Maintenance Guide Oct 2007 Pin C1 C2 C3 C4 C5 Pin Name FAN4_CTL1 FAN3_CTL1 FAN2_CTL1 FAN1_CTL1 FANO_CTL1 Pin D1 D2 D3 D4 D5 Pin Name FAN4_CTL1 FAN3_CTL1 FAN2_CTL1 FAN1_CTL1 FANO_CTL1 5V_DISK 5V_DISK GND GND GND 12V GND 12V Gnd 12V A 316196301 316196301 A High Speed Dock Co
55. Etats Unis Tous droits r serv s Sun Microsystems Inc a les droits de propri t intellectuels relatants la technologie qui est d crit dans ce document En particulier et sans la limitation ces droits de propri t intellectuels inclure un ou plus des brevets am ricains num r s http www sun com patents et un oules brevets plus suppl mentaires ou les applications de brevet en attente dans les Etats Unis et dans les autres pays Ce produit ou document est prot g par un copyright et distribu avec des licences qui en restreignent l utilisation la copie la distribution et la d compilation Aucune partie de ce produit ou document ne peut tre reproduite sous aucune forme par quelque moyen que ce soit sans l autorisation pr alable et crite de Sun et de ses bailleurs de licence s il y en a Le logiciel d tenu par des tiers et qui comprend la technologie relative aux polices de caract res est prot g par un copyright et licenci par des fournisseurs de Sun Des parties de ce produit pourront tre d riv es des systemes Berkeley BSD M sue l Universit de Californie UNIX est une marque d pos e aux Etats Unis et dans d autres pays et licenci e exclusivement par X Open Company Ltd Sun Sun Microsystems lelogo Sun Java AnswerBook2 docs sun com et Solaris sont des marques de fabrique ou des marques d pos es de Sun Microsystems Inc aux Etats Unis et dans d autres pays AMD Opteron est une ma
56. GRASP board CR1 is OFF not lit The GRASP board is not hot swappable Do not remove it if the LED is lit 98 VTL Value User Maintenance Guide Oct 2007 A 316196301 REPLACING SYSTEM CONTROLLER COMPONENTS 4 Remove the screw that secures the GRASP assembly mounting bracket A below to the service processor enclosure and set it aside Note that for clarity the host bust adapters are not shown wee 7 EN NJ 5 Carefully grip the GRASP assembly by the metal bracket A above and if necessary the edges of the circuit board that carries the male connectors B 6 Carefully pull the GRASP assembly straight up detaching it from the female connectors on the I O board C above Do not bend or twist the GRASP assembly when removing it 316196301 A Chapter 5 Repairing the VTL Value appliance 99 REPLACING SYSTEM CONTROLLER COMPONENTS 7 Position the replacement GRASP assembly in the service processor enclosure align the tab on the metal mounting bracket D below with the slot in the enclosure E and align the male connectors on the GRASP assembly F with the female connectors on the I O board G Note that for clarity the host bust adapters are not shown 8 Carefully press straight down on the metal bracket D above and the top edge of the GRASP assembly firmly seating the male connectors on the assembly F above within the female connectors on the I O board G Do not b
57. L Value appliance VTL Value physical specifications Width 17 3 inches 444 mm Height 6 8 inches 175 mm Depth overall including cable management arm 38 inches 966 mm overall not including cable management arm 32 5 inches 827 mm enclosure only 29 5 inches 750 mm cables only 3 inches 77 mm VTL Value power specifications Universal AC Input 200 240 VAC 50 60 Hz Heat output 5800 BTU hr Input power 200 240 VAC Maximum input power 1700 WAC 316196301 A 111 VTL Value environmental specifications Operating temperature 5 to 35 C 41 to 95 F up to 9376 relative humidity noncondensing 27 C max wet bulb Storage temperature 40 C to 65 C 40 F to 149 F up to 93 relative humidity noncondensing 38 C max wet bulb Operating altitude Up to 3048 meters maximum ambient temperature is derated by 1 C per 500 meters above 500 meters Nonoperating altitude Up to 4000 meters VTL Value acoustic noise emission specifications 28C and below Above 28C Acoustic noise Less than 83 dB at ambient temperature of up to 24 C LwAd operating and idle 8 0B 8 5 B LpAm 70 dB 75 dB per ISO 9296 112 VTL Value User Maintenance Guide 2007 A 316196301 APPENDIX B Front and rear overviews of the VTL Value server 1 AC power connectors with 2 Chassis ground 3 Mounting plate for CMA bracket clips to secure power cables 4 5 6 7 8 9 10 11 12 13 14 4 PCIX 0 and PCIX 1 5 NET MGT
58. N GND SP DC CLK SP 26 DAT A 316196301 High Speed Dock Connector J25 to J51 The figure and table below describe the high speed dock connector J25 to J51 Pin Al A2 A3 A4 A5 A6 A7 A8 A9 A10 A11 A12 A13 A14 A15 A16 A17 A18 A19 A20 A21 316196301 A Pin Name 12V SENSE P 12V SENSE N DISK6 RX P DISK6 RX N DISK18 TX N DISK18 TX P DISK6 ACT LED L DISK19 ACT LED L DISK42 RX P DISK42 DISK7 DISK7 TX P DISK31 RX P DISK31 RX N DISK43 TX N DISK43 TX P DISK31 ACT LED L DISK44 ACT LED L DISK20 RX P DISK20_RX_N DISK32_TX_N Pin B1 B2 B3 B4 B5 B6 B7 B8 B9 B10 B11 B12 B13 B14 B15 B16 B17 B18 B19 B20 B21 Pin Name 3 POWERGOOD PS1 ENABLE L DISK6 TX N DISK6 TX P DISK30 RX P DISK30 RX N DISK18 ACT LED L DISK7 ACT LED L DISK42 TX N DISK42 TX P DISK19 RX P DISK19 RX N DISK31 TX N DISK31 TX P DISK8 RX P DISK8_RX_N DISK43_ACT_LED_L DISK32_ACT_LED_L DISK20_TX_N DISK20_TX_P DISK44_RX_P Pin C1 C2 C3 C4 C5 C6 C7 C9 C10 C11 C12 C13 C14 C15 C16 C17 C18 C19 C20 C21 Chapter H Connector pinouts Pin Name VDD RTC PS0 ENABLE L DISK18 RX P DISK18 RX N DISK30 TX N DISK30 TX P DISK30 ACT LED L DISK42 ACT LED L DISK7 RX P DISK7 RX N DISK19 TX N DISK19 TX P DISK43 RX P DISK43 RX N 015 8 TX DISK8 TX P DISK8 ACT LED L DISK20 ACT LED L DISK32 RX P DISK32 RX N DISK44 TX N 169 Pin 22 A23 A24 A
59. OM SP firmware BIOS update If this occurs force the appliance to look for the new BIOS by performing the following tasks m Powering off on page 36 m Removing the cable management arm on page 36 m Removing the system controller on page 37 m Using the Force Recovery jumper on page 39 m Returning the system controller to the chassis on page 40 m Reinstalling the cable management arm on page 42 m Restoring main power and starting the server on page 42 m Removing the Force Recover jumper block on page 43 Chapter 3 BIOS and BIOS parameters 35 UPDATING BIOS AND FIRMWARE Powering off 1 Shut off main power Use a stylus to press and hold the power button on the front panel After you press the button main power is OFF and standby power is still ON The OK LED on the front panel is blinking 2 Unplug the AC power cords from the power supplies at the rear of the server Power is now OFF The OK LED on the front panel is not lighted Next task Removing the cable management arm on page 36 Removing the cable management arm If you need to access the system controller 5C remove the cable management arm CMA using the following procedure 1 Lift the small tab A below on the CMA to chassis bracket to release the right pinhead B 2 Push the CMA toward the chassis C above so that the second pinhead D aligns with the keyhole E freeing the CMA to drop away from the bracket 36 VTL
60. Options Start Over OK When you enter your password the Solaris desktop appears within the Sun ILOM Remote Console application 6 VIL Value User Maintenance Guide Oct 2007 A 316196301 ADDRESSING GENERAL REQUIREMENTS 316196301 A Addressing general requirements This section describes a few basic requirements that you be aware of whenever you are going to service a VTL Value appliance m Gathering the required tools on page 7 m Assembling the required personnel on page 7 m Taking the required precautions on page 8 Gathering the required tools Each CRU service procedure has been designed to require a minimum number of commonly available tools All operations in this document can be carried out using only the following items m 10 inch No 2 Phillips screwdriver preferably with a magnetic tip m an antistatic wrist strap m astylus ball point pen barrel or other pointed object for pressing recessed power and system controller release buttons If the VTL appliance has to be removed from a rack mount however Sun also strongly recommends that you use a mechanical lift that can support the weight of the appliance Caution The VTL Value appliance weighs 160 pounds 72 7 kg when fully loaded with components To prevent injury to personnel or damage to the equipment Sun strongly recommends using a mechanical lift when installing the server in a rack Assembling the required personnel While rep
61. P DISK11 ACT LED L DISK23 ACT LED L DISK35 RX P DISK35 RX N DISK47 TX N DISK47 TX P PS1 POWEROK PS2 POWEROK PSO_FAIL PS1_FAIL PS2_FAIL INTRUSION_SW A 316196301 316196301 A Power supply connector The signal pins and power blades of the power supply connector are listed in the table below X Y D C B A The power blades of the power supply connector are listed in the following table Pin P1 P2 ES P4 E5 P6 py P8 1 2 33AUX GND 3 3AUX GND 33AUX GND 3 3AUX GND Function 12VDC 12VDC Return 12VDC 12VDC Return 12VDC 12VDC Return 12VDC 12VDC Return 3 12LS AC OK PSON PRESENT 4 Spare 12V RS PSKILL PWOK 5 SCL 12V RS SDA FAIL AO Al A2 ACL 7 3 3 Vsb 35 3 3 Vsb RS Fan fail Reserved Chapter H Connector pinouts 171 Disk backplane to front indicator connector The table below lists the pins for the 10 wire flex cable that connects the disk backplane to the indicator board Disk Backplane Pin Pin Name Front Indicator Board Pin LOCATE LED 10 LOCATE BUTTON L 9 ALERT LED 8 POWER LED 7 POWER BUTTON L 6 FAIL LED 5 PS FAIL LED 4 OVERTEMP LED 3 2 No o N m 09 N PRESENT L GND on front indicator board GND 1 Backplane To Disk Backplane Connector The backplane to disk backplane connector has eight blades that support 30 amps each It also has 30 signal pins The tables below list for the signal pins P
62. P File from https 129 80 58 187 What should Firefox do with this file Java TM Web Start Launcher default C Save to Disk Do this automatically for files like this from now on gt The jnlp file launches the Sun ILOM Remote Console application and displays the Solaris login screen for the VTL Value server 316196301 A Chapter 1 Servicing VTL Value appliances 5 THE INTEGRATED LIGHTS OUT MANAGER ILOM SERVICE PROCESSOR 4 When the Sun ILOM Remote Console application interface appears select Devices from the main menu F below and check the Mouse check box in the submenu G You check the Mouse check box to enable mouse support inside the Remote Console environment JavaRConsole Redirect Devices Keyboard Help J CD ROM Redirect the local mouse Floppy 2 T CD ROM Image T Floppy deg 4 Save as host defaults S O la r S Welcome to Vfi_Value_server Please enter your user name Sun Solaris user account 5 In the Please enter your user name field H above of the Solaris login page enter the name of your Solaris administrative user account 6 When the Welcome Sun Solaris user account appears enter the password for your Solaris administrative user account in the Please enter your password field J below Welcome Sun_Solaris_user_account Please enter your password J Help
63. RIVES 3 If the VTL Value appliance has rebooted into single user mode the system displays the message shown beow Insufficient metadevice database replicas located Use metadb to delete databases which are broken Ignore any Read only file system error messages Reboot the system when finished to reload the metadevice database Type control d to proceed with normal startup or give root password for system maintenance After reboot repair any broken database replicas which were deleted Enter the root password to enter maintenance mode Type control d to proceed with normal startup or give root password for system maintenance Single user privilege assigned to dev console Entering System Maintenance Mode 5 Identify the stale databases At the command prompt enter the metadb i command and note any error flags metadb i flags first blk block count am p luo 16 8192 dev dsk cXtYdNsP a p luo 8208 8192 dev dsk cXtYdNsP a p luo 16400 8192 dev dsk cXtYdNsP M p 16 unknown dev dsk cxtZdNsP M p 8208 unknown dev dsk cxtZdNsP M p 16400 unknown dev dsk cXtZdNsP The capitalized status flags are error flags The W flag indicates that the replica has device write errors m The M flag indicates that the replica has problem with master blocks The D flag indicates that the replica has problem with data blocks m The F flag indicates that the replica has format problems m
64. SNMP public read only communities Add this device to an SNMP public community 116 VTL Value User Maintenance Guide Oct 2007 Command show SP serial host set SP serial host pendingspeed integer commitpending true show SP alert rules 1 15 set SP alert rules 1 15 destination ipaddress level down critical major minor Show SP services http set SP services http port portnumber secureredirect enabled disabled servicestate enabled disabled show SP services https set SP services https port portnumber servicestate enabled disabled show SP services ssh keys dsa show SP services ssh keys rsa show SP services snmp engineid snmpengineid port snmpportnumber sets enabled disabled vi enabled disabled v2c enabled disabled v3 enabled disabled show SP services snmp users create SP services snmp users snmpusername authenticat ionpassword password authenticationprotocol MD5 SHA permissions rw ro privacypassword password privacyprotocol none DES delete SP services snmp users snmpusername show SP services snmp communities public create SP services snmp communities public comm1 A 316196301 Description Delete this device from an SNMP public community Display information about SNMP private read write communities Add this device to an SNMP private community Host System Commands Delete this device from an SNMP private community Start the host system Stop the h
65. TL_Value root zpool detach poolN cntpdq poolNis the ZFS pool number poo18 in our example cxtydz is the device name of the replacement disk c8t5d0 in our example and entpdq is the device name of the spare disk cOt7d0 in our example 84 VTL Value User Maintenance Guide Oct 2007 A 316196301 316196301 A REPLACING HARD DISK DRIVES 3 Check the results At the Solaris command prompt enter the zpool status command and check the output The output for our example looks something like the following VTL Value root 4 zpool status pools pool pool8 State ONLINE Scrub resilver completed with 0 errors on Tue Jun 19 12 15 47 2007 config NAME STATE READ WRITE CKSUM pool8 ONLINE 0 0 0 2000 ONLINE 0 0 0 c8tidO ONLINE 0 0 0 c8t2d0 ONLINE 0 0 0 c8t3d0 ONLINE 0 0 0 2000 ONLINE 0 0 0 spares c0t7d0 AVAIL c5t7d0 AVAIL c7t7d0 AVAIL c8t7d0 AVAIL errors No known data errors VTL Value root t amp 4 If the replacement drive is not online ONLINE try to manually join the replacement disk to the pool by entering the zpool online command VTL Value root s zpool online poolN cxtydz Bringing device cxtydz online poolN is the ZFS pool number pools in our example and cxtydz is the device name of the replacement disk c8t5d0 in our example s If the spare is not back in the global spares pool AVAIL try to manually detach the spare from the pool by entering the
66. The R flag indicates that the replica has device read errors 6 Using the command metadb d disk slice delete each database that is flagged with an error in the metadb output d metadb d cXtZdNsP 316196301 A Chapter 5 Repairing the VTL Value appliance 65 REPLACING HARD DISK DRIVES 7 Make sure that the stale databases have been deleted metadb flags first blk block count am p luo 16 8192 dev dsk cXtYdNsP a p luo 8208 8192 dev dsk cXtYdNsP a p luo 16400 8192 dev dsk cXtYdNsP 8 Reboot reboot Next task Identifying the failed boot drive on page 66 Identifying the failed boot drive Boot drives are installed at the left front of the VTL Value chassis in slots 0 and 1 First you must determine which of the two drives has failed Proceed as follows 1 Using a web browser log in to the ILOM service processor and redirect the Solaris system console Then using the ILOM remote console application log in to Solaris as root and open a Solaris terminal window If you do not have access to a web browser you can connect to the appliance session via ssh and then become root using su laptop user ssh 1 vtladmin appliance host name or IP address Password VTL Value vtladmin amp su Password VTL_Value root As a security precaution remote root login is disabled by default So you must use the vtladmin account 2 Run the hd utility to id
67. UPDATING BIOS AND FIRMWARE Reinstalling the cable management arm 1 Placing your hand under the CMA for support fit the two pins A B below into the keyholes in the CMA to chassis bracket C D 2 Rotate CMA towards you until it seats with an audible snap E above Next task Restoring main power and starting the server on page 42 W Restoring main power and starting the server 1 Reconnect AC power cords to the appliance power supplies The appliance enters standby power mode The Power OK LED on the front panel flashes 2 Return the appliance to main power mode by using a ballpoint pen or other stylus to press and release the recessed Power button on the front panel When both the service processor and the server reboot the CPU detects the state of the Force Recover jumper and looks for new BIOS Next task Removing the Force Recover jumper block on page 43 42 VTL Value User Maintenance Guide Oct 2007 A 316196301 UPDATING BIOS AND FIRMWARE w Removing the Force Recover jumper block Finally you need to remove the jumper block that forces the system to look for new BIOS every time the system boots Proceed as follows 1 Use the procedures for Removing the cable management arm on page 36 and Removing the system controller on page 37 to open the system controller 2 On the I O board A below locate the jumper block that you installed when forcing recovery B CPU Memory board FRU 500 7101
68. WITH BIOS OPTION ROM EXHAUSTION v Coping with BIOS Option ROM Exhaustion Note You should not see the condition described below in a VTL appliance Before taking any action on BIOS option ROM consult Sun support Of the 128 KB of BIOS Option ROM provided by the VTL Value BIOS 86 KB are used by the VGA controller the Marvell controller and the on board Network Interface Card NIC leaving about 42 KB for other option ROMs At boot the order in which devices are scanned causes the option ROM space to be used up before all cards are scanned and makes some slots unbootable With multiple PCI cards installed and option ROM enabled on all cards you may see boot up errors of the following form Not enough space to copy PCI option ROM Option ROM memory space exhausted If you press F12 to PXE boot from the network using the on board NICs the following error message appears PXE ECI Base code ROM ID structure was not found Exiting Intel Boot Agent To boot devices without exhausting all the option ROM you have two options You can leave slots 0 and 1 empty m You can use the BIOS PCI PnP menu to disable OPROM scanning for PCIX slots 0 and 1 or for all PCI slots if you need to enable PXE booting To disable OPROM scanning proceed as follows Disabling OPROM scanning to conserve BIOS Option ROM 1 Enter the BIOS Setup utility by pressing the F2 key while the system is booting up and p
69. XD Transmit data 4 GND Ground 5 GND Ground 162 VTL Value User Maintenance Guide Oct 2007 A 316196301 Pin Pin Name RXD DCD DSR CTS Description Receive data Data set ready Clear to send 10 100BASE T connector The RJ 45 10 100BASE T connector pins and their corresponding descriptions are shown in the figure and table in this section Pin o N oO 9 N 316196301 TX TX RX NC NC NC NC Description Positive side of transmit data Negative side of transmit data Positive side of receive data No connect No connect Negative side of receive data No connect No connect Chapter Connector pinouts 163 164 10 100 1000BASE T connector The RJ45 10 100 1000BASE T connector pins and their corresponding descriptions are shown in the figure and table in this section Pin Pin Name 1 TPO TPO 1 TP2 TP2 1 TP3 oO dH Q N TP3 VTL Value User Maintenance Guide Oct 2007 Description Positive side of data pair 0 Negative side of data pair 0 Positive side of data pair 1 Positive side of data pair 2 Negative side of data pair 2 Negative side of data pair 1 Positive side of data pair 3 Negative side of data pair 3 A 316196301 VGA video connector The VGA video connector pins and their corresponding descriptions are shown in the figure and table in this section 5 Pin Pin Name RED GRN BLU ID2 GND R_GN
70. accounts The system uses root which you cannot delete The other 9 are available for your use Single oo On enables an ILOM administrator logged in to the Chassis Monitoring Module to access any blade Service Processor without the need to log in agan me Sign On t must be enabled on each Service Processor you want to access with this feature which is enabled by defau V Enable Single Sign On Save 4 Click the radio button beside the user account that you want to modify C above and press Edit D 5 When the ILOM password maintenance dialog appears check the Change check box E below Sun Integrated Lights Out Manager The password must be 8 to 16 characters which are case sensitive Use any characters except a colon or space root Change New Password Confirm New Password QO Role Administrator 6 Enter and confirm the new password in the text boxes provided F above User Name 7 Press Save G above 316196301 A Chapter 2 Using the Integrated Lights Out Manager ILOM service processor 7 LOGGING IN TO SOLARIS Logging in to Solaris The ILOM interface includes a Remote Console Java application that gives you remote access to the Solaris console This section describes launching and using this application W Accessing the Solaris operating system via the ILOM 1 On the Integrated Lights Out Manager ILOM page press the Remote Control b
71. alue software The script automates most of the process of rebuilding and resynching a mirrored boot pair including m creating new partitions on the replacement drive m clearing old mirror and replica database references m creating new meta database replicas m creating new submirrors on the replacement drive m attaching new submirrors to the mirrors m forcing a resync of each submirror Proceed as follows 72 VTL Value User Maintenance Guide Oct 2007 A 316196301 REPLACING HARD DISK DRIVES 1 Identify the damaged mirror Run metadb and look for W flags VTL_Value root metadb flags first blk block count a m p luo 16 8192 60 5 6 8 p luo 8208 8192 dev dsk c6t0d0s6 16 8192 dev dsk c6t4d0s6 8208 8192 dev dsk ce6t4d0s6 VTL_Value root The W flag shows that the metadevice database has write errors In the example above the databases for the replacement disk c6t4d0 show write errors 316196301 A Chapter 5 Repairing the VTL Value appliance 3 REPLACING HARD DISK DRIVES 74 2 Identify submirrors that need maintenance Run metastat and examine the output In the example below all of the submirrors on the secondary boot drive boot drive 1 cet4d0 need maintenance VTL Value root i metastat d40 Mirror Submirror 0 d41 State Okay d42 Needs Submirror 1 State Pass 1 maintenance Read option roundrobin default Write option parallel default Si
72. alue appliance The chapter first discusses the serviceability features that let you handle common maintenance and repair operations yourself Customer Replaceable Units CRUs and the Integrated Lights Out Manager ILOM service processor It then provides an overview of the tools personnel and general precautions that you should follow whenever servicing storage equipment 316196301 A Customer Replaceable Units CRUs Key VTL Value components have been designed as customer replaceable units CRUS so that you can return your appliance to its full capacity in minimum time without arranging for a service call The table below lists the VTL Value CRUs Component Number Part Number Power Supply 2 300 1787 Fan Module 5 541 0458 500 GB 7200 RPM SATA 3 5 in disk drive assembly 48 541 1467 250 GB 7200 RPM SATA 3 5 in disk drive assembly 48 541 1468 2 GB Registered ECC Memory in DIMMs 2 541 1903 GRASP board includes SP board and video board 1 541 0597 Any problem that can be rectified by replacing one or more of the above CRUs can be addressed by customers using the diagnostics and procedures contained in subsequent chapters of this book CUSTOMER REPLACEABLE UNITS CRUS CRUS are readily accessible through the top cover of the appliance or via the rear panel The figure below shows the locations and appearance of the major VTL Value appliance components once the covers have been removed 5 gt
73. and VTL Value root cfgadm 1 grep satax Y 316196301 A Chapter 5 Repairing the VTL Value appliance 1 REPLACING HARD DISK DRIVES where satax Y dsk cxtydz is the full device name of the bad disk in our example sata4 4 dsk c t4d0 3 If the fourth column the Occupant field of the cfgadm 1 command reads configured stop here and go to the next task referenced at the end of this procedure VTL Value root cfgadm 1 grep sataXx Y sataX Y dsk cxtydz disk connected configured ok If you wish to double check the state of the disk and are willing to open the disk bay access door again you should see that the blue LED on the replacement is now OFF Just remember that opening the case interferes with the flow of cooling air so the case should remain open for no more than 60 seconds 4 If the fourth column the Occupant field of the c gadm 1 command reads unconfigured enterthe cfgadm c configure command as shown below VTL Value root cfgadm 1 grep sataX Y sataX Y dsk cxtydz disk connected ok VTL Value root cfgadm c configure sataXx Y dsk cxtydz where sataX Y dsk cxtydz is the full device name of the bad disk in our example sata4 4 dsk c t4d0 5 Recheck the configuration of the replacement disk go to step 2 Next task Rebuilding the boot mirror on page 72 w Rebuilding the boot mirror A boot mirror recovery script repair mirror is included with the VTL V
74. appliance does not affect the stability of the rack as much as moving one higher in the rack Sun recommends installing VTL Value appliances as low in the rack as possible If the VTL Value appliance is mounted in the upper two thirds of the rack use a mechanical lift and be exceptionally cautious Consult the rack and lift documentation and seek vendor advice as necessary Make sure that you reinstall the appliance safely lower in the rack if at all possible Insuring adequate system cooling Always operate the VTL Value appliance with all covers baffles and heat sinks in place Covers and baffles direct airflow through the interior of the appliance minimizing restrictions and insuring that critical components receive enough cooling air Heat sinks transfer heat away from critical components and dissipate heat to the air For this reason never run the appliance for more than 60 seconds at a time with covers baffles or heat sinks removed Plan service actions in advance so that you can act quickly once the cover is off or power down the appliance prior to proceeding Make sure that the air inlets at the front of the case are free of obstructions at all times and that all cooling fans are in place and functioning properly If the server is operated with baffles or covers removed or with missing inoperative or obstructed cooling fans the VTL Value appliance may overheat and components may be damaged When the service processor
75. ate SP users userl password password role administrator operator delete SP users userl set SP users userl role operator show display targets properties all1 level value all SP users show SP clients Idap set SP clients ldap binddn proxyuser bindpw proxyuserpassword defaultrole administrator operator ipaddress ipaddress show SP network set SP network pendingipaddress ipaddress pendingipdiscovery dchp static pendingipgateway ipgateway pendingipnetmask ipnetmask commitpending true show SP serial external set SP serial external pendingspeed integer commitpending true 115 Description Display information about the serial connection to the host Change the host serial port configuration Note This speed setting must match the speed setting for serial port 0 COMI or dev ttyS0 on the host operating system Alert Commands Display information about PET alerts You can configure up to 15 alerts Change alert configuration System Management Access Commands Display information about HTTP settings Change HTTP settings such as enabling automatic redirection to HTTPS Display information about HTTPS access Change HTTPS settings Display SSH DSA key settings Display SSH RSA key settings SNMP Commands Display information about SNMP settings By default the SNMP port is 161 and v3 is enabled Display SNMP users Add an SNMP user Delete an SNMP user Display information about
76. based on setup questions Get the DRAM scrub limits from each node Workaround for erratum 101 is applied here Build ACPI tables if ACPI is supported Program the peripheral parameters Enable Disable NMI as selected Late POST initialization of system management interrupt Check boot password if installed Clean up work required before booting to OS Takes care of runtime image preparation for various BIOS modules Fill the free area in F000h segment with OFFh Initializes the Microsoft IRO Routing Table Prepares the runtime language module Disables the system configuration display if required Initialize runtime language module Displays the system configuration screen if enabled Initialize the CPUs before boot which includes the programming of the MTRRs Prepare CPU for OS boot including final MTRR values 152 VTL Value User Maintenance Guide Oct 2007 A 316196301 VIEWING POST OUTPUT Checkpoint Description A9 Wait for user input at config display if required AA Uninstall POST INT1Ch vector and INTO9h vector Deinitializes the ADM module AB Prepare BBS for Int 19 boot AC Any kind of chipset NB SB specific programming required during end POST just before giving control to runtime code booting to OS Programmed the system BIOS 0F0000h shadow RAM cacheability Ported to handle any OEM specific programming required during end POST Copy OEM specific data from POST DSEG to RUN_CSEG B1 Save system conte
77. c t4d0 3 If the bad disk is logically configured enter the c gadm c unconfigure command and when prompted enter yes to continue as shown below sataX Y dsk cxtydz disk connected configured VTL Value root 4 cfgadm c unconfigure sataX Y dsk cxtydz Unconfigure the device at devices device address This operation will suspend activity on the SATA device Continue yes no yes where satax Y dsk cxtydz is the full device name of the bad disk in our example sata4 4 dsk c t4d0 4 Make sure that the drive has been successfully unconfigured At the command prompt enter the cfgadm 1 grep satax Y command and check the fourth column the Occupant field of the output VTL Value root cfgadm 1 grep sataXx Y sataX Y dsk cxtydz disk connected unconfigured ok where sataX Y dsk cxtydz is the full device name of the bad disk in our example sata4 4 dsk c t4d0 5 If the fourth column the Occupant field of the c gadm 1 command reads unconfigured the bad disk has been successfully unconfigured Stop here and go to the next task referenced at the end of this procedure 6 Otherwise if the fourth column the Occupant field of the c gadm 1 command still reads configured repeat steps 3 6 until you can unconfigure the bad drive Next task Replacing the bad boot drive on page 70 316196301 A Chapter 5 Repairing the VTL Value appliance 69 REPLACING HARD DISK DRIVES 70
78. cation log in to Solaris as root and open a Solaris terminal window If you do not have access to a web browser you can connect to the appliance session via ssh and then become root using su laptop user ssh 1 vtladmin appliance host name or IP address Password VTL Value vtladmin amp su Password VTL_Value root As a security precaution remote root login is disabled by default So you must use the vtladmin account 2 Run the hd utility to identify the bad drive On the Solaris command line enter the command hd c Valuelroot amp hd c The output looks something like that shown below VTL Value root hd c 36 37 38 39 40 41 42 43 44 45 46 47 cots 60687 6563 6587 c8ts c8t7 6783 e7t7 clits 0187 GcOt3 29 c6t2 0666 5 2 0506 2 0866 c7t2 c7t6 1 2 0106 cote Gm c 6tl 06605 0501 c5t5 c8tl1 c8t5 0701 7 5 CIEL clt5 cOt cots c to 06604 5 0 5 8 0 c8t4 c7t0 c7t4 dc1tO0 cl1t4 0000 4 meme eres SGunFireX4500 Front VTL_Value root 3 Make a note of the controller and target numbers of the disk that has red flags and minus symbols under the drive name In
79. ced to let the drive connect to the system 2 Check the configuration At the Solaris command prompt pipe the output of the cfgadm 1 command into the grep satax Y command VTL Value root cfgadm 1 grep sataX Y where satax Y dsk cxtydz is the full device name of the replacement disk in our example sata5 5 dsk c8t5d0 3 If the fourth column the Occupant field of the cfgadm 1 command reads configured stop here and go to the next task referenced at the end of this procedure VTL Value root cfgadm 1 grep satax Y sataX Y dsk cxtydz disk connected configured ok If you wish to double check the state of the disk and are willing to open the disk bay access door again you should see that the blue LED on the replacement is now OFF Just remember that opening the case interferes with the flow of cooling air so the case should remain open for no more than 60 seconds 4 If the fourth column the Occupant field of the c gadm 1 command reads unconfigured enter the cfgadm c configure command as shown below VTL Value root cfgadm 1 grep sataX Y sataX Y dsk cxtydz disk connected ok VTL Value root cfgadm c configure sataX Y dsk coxtydz where satax Y dsk cxtydz is the full device name of the replacement disk in our example sata5 5 dsk c8t5d0 5 Recheck the configuration of the replacement disk go to step 2 Next task Adding the new drive to the ZFS Pool and freeing t
80. cover by tightening the three plastic capped captive screws B below 3 Align the system controller with the empty bay in the appliance chassis 4 Push the system controller into the bay until it firmly engages the connector on the power distribution board 5 Push the system controller further until it is seated firmly 6 Lift the system controller handle C above until the latch clicks into place Next task Replacing the cable management arm CMA on page 52 Replacing the cable management arm CMA 52 VTL Value User Maintenance Guide Oct 2007 A 316196301 RECOVERING FROM A BIOS MISCONFIGURATION 1 Placing your hand under the CMA for support fit the two pins A B below into the keyholes in the CMA to chassis bracket C D 2 Rotate CMA towards you until it seats with an audible snap E above Next task Restoring main power and starting the server on page 53 W Restoring main power and starting the server 1 Reconnect AC power cords to the appliance power supplies The appliance enters standby power mode The Power OK LED on the front panel flashes 2 Return the appliance to main power mode by using a ballpoint pen or other stylus to press and release the recessed Power button on the front panel When both the service processor and the server reboot the CPU detects the state of the Force Recover jumper and looks for new BIOS 316196301 A Chapter 3 BIOS and BIOS parameters 3 COPING
81. d shuts the system down gracefully before turning off main power When the init 5 command completes main power is OFF and the appliance is in standby power mode The OK LED on the appliance front panel is blinking m Otherwise log in to the ILOM web interface From the Remote Control tab A below select the Remote Power Control tab B Then select Graceful Shutdown and Power Off from the drop list C and press Save D ABOUT REFRESH LOGOUT Role User Administrator root SP Hostname SUNSP00144F1F8353 Sun Integrated Lights Out Manager Server Power Control Control the system power from this page To change the host power state choose an option from the Actions drop down list mmediate Power Offcuts power to the system Graceful Shutdown and Power Offattempts to bring the OS down m then cuts power to the system Power On gives the system full power Power brings the system to power off then automatically powers the system back on Aesefreboots the system immediately When the remote server shutdown process completes main power is OFF and standby power is still ON The OK LED on the appliance front panel is blinking Host is currently on 316196301 A Chapter 3 BIOS and BIOS parameters 3 UPDATING BIOS AND FIRMWARE m If you cannot use the operating system or ILOM interface to shut off main power use a stylus to quickly press and immediately release the power button on the front panel Do
82. d to the serial console to switch back to the CLI enter the Escape and left parenthesis key in rapid succession 120 VTL Value User Maintenance Guide Oct 2007 A 316196301 APPENDIX E BIOS utility screen reference Caution This section describes viewing and or modifying the BIOS settings Never alter VTL Value BIOS settings unless directed to do so by a Sun technical support representative Unsupported BIOS option settings may disable the appliance This appendix contains facsimiles of the user interface screens for the VTL Value BIOS Setup utility Please note that the screens shown are examples The version numbers screen items and selections shown are subject to change over the life of the product The BIOS Setup utility presents seven top level menus Main menu on page 122 lists general system information m Advanced Menu on page 122 contains twelve submenus that list configuration options for the CPUs IDE SuperIO ACPI Event Log HyperTransport IPMI MPS PCI Express Remote Access and USB m PCI PnP Menu on page 133 displays options for configuring Plug and Play PnP devices using BIOS the default or the operating system if applicable m Boot Menu on page 134 assigns priority to the boot devices hard disk drives and the ATAPI DVD ROM drive m Security Settings Menu on page 138 lets you install or change user and supervisor passwords m Chipset Menu on page 138 conta
83. detects the over temperature condition it will try to shut the system down as a protective measure Insuring that systems are powered off correctly When you must power off a VTL Value appliance prior to service always follow the procedures below If you do not you may corrupt system software or file systems and could expose yourself or a coworker to electrical shock Chapter 1 Servicing VTL Value appliances 9 ADDRESSING GENERAL REQUIREMENTS VTL Value appliances use a two stage power system with main and standby power Powering off the main power button turns off the main power that supplies the VTL Value host computer and storage devices But it does NOT turn off the standby power or insure that all internal components are de energized So always follow the procedures below when you must turn off the appliance power prior to performing service tasks m Identifying the power state of a VTL Value appliance on page 10 m Powering down on page 12 Caution Pressing the Power button does NOT cut off power to the appliance The GRASP service processor board and power supply fans continue to draw power after the button has been pressed To completely power off the appliance you must disconnect the AC power cords from the power supplies on the back panel of the appliance See below for detailed procedures Identifying the power state of a VTL Value appliance 1 If the OK LED on the upper left corner of the VTL Value front
84. directed to do so by a Sun technical support representative Improperly modified BIOS values may disable the VTL Value appliance Using the left and right arrow keys page through the menus until you locate the page that contains the value you need to modify Using the right and left arrow keys and the Tab key move the cursor to the field that you need to modify Note that editable fields are displayed in color Press Enter to select the field A dialog box lists the legal values for the BIOS parameter that you have selected Enter a value and close the screen Repeat the above steps for each BIOS parameter that you need to change When you have made all of the required edits press and release the right arrow key until the Exit menu appears Following the instructions in the Exit menu save your changes and exit the BIOS Setup utility Recovering from a BIOS misconfiguration If the BIOS has been so badly misconfigured that the system will not boot you can recover by restoring CMOS to the factory default settings Factory defaults are restored by installing a jumper block across pins on the system board Proceed as follows Powering off Shut off main power Use a stylus to press and hold the power button on the front panel 46 VTL Value User Maintenance Guide Oct 2007 A 316196301 RECOVERING FROM A BIOS MISCONFIGURATION After you press the button main power is OFF and standby power is
85. direction NagfRemote Power Control Mouse Mode Settings Server Power Control Control the system power from this page To change the host power state choose an option from the Actions drop down list mmediate Power Offcuts power to the system Graceful Shutdown and Power Offattempts to bring the OS down then cuts power to the system Power On gives the system full power Power Cycle brings the system to power off then automatically powers the system back on Aesefreboots the system immediately Host is currently on 3 As the server restarts press the F2 key while the system is performing the power on self test POST The BIOS Setup utility starts Navigating through the BIOS menus The BIOS Setup utility contains seven menu screens displayed in the following order 1 Main 2 Advanced 3 PCI PnP 4 Boot 5 Security 6 Chipset 7 Exit Navigation is straightforward You page through the menus using the left and right arrow keys The left arrow steps you back through the menus The right arrow steps you forward Within a menu you scroll between fields using the up and down arrow keys and jump between columns using the Tab key For facsimiles of the menu screens see Appendix E Chapter 3 BIOS and BIOS parameters 5 RECOVERING FROM A BIOS MISCONFIGURATION v Editing BIOS parameters For each parameter that you need modify proceed as follows Caution Never alter BIOS settings unless
86. e Caution Cooling airflow is impeded whenever the drive bay cover is not installed on a running VTL appliance To avoid over temperature warnings and potential component damage you must complete all service activities and reinstall the cover in under 60 seconds Read the instructions below BEFORE proceeding with disk replacement You must know the process well enough to work quickly once you open the disk drive bay Have a replacement disk at hand The replacement disk must be the same type and capacity as the unit it replaces Chapter 5 Repairing the VTL Value appliance 1 REPLACING HARD DISK DRIVES Make sure that the VTL Value cables have enough play to allow you to slide the appliance forward in the rack and make sure that the rack will not tip Deploy any anti tilt bars installed on the rack If the cables have enough play in them slide the appliance out on its rails far enough to allow you to remove the cover of the disk drive bay and access the disk drives Otherwise if the cables will not let you slide the appliance out far enough or if the rack is not steady enough unrack the appliance using the procedure outlined in Removing the appliance from the rack on page 60 Open the drive bay cover as described in Removing the disk drive access cover on page 62 Caution Cooling airflow is now interrupted You have at most 60 seconds to complete the remainder of this procedure Workin
87. e CLI in order to conserve bandwidth and improve the responsiveness of the process 2 At the service processor commandline prompt gt enter the command load source tftp URI gt load source tftp URI 34 VTL Value User Maintenance Guide Oct 2007 316196301 316196301 A UPDATING BIOS AND FIRMWARE where URI is the Uniform Resource Indicator that points to the network location where the update files are stored Note that TFTP is the only protocol supported so the URI must begin with tftp When prompted to confirm the URI check what you have typed and if it is correct enter y gt load source tftp URI Are you sure you want to load the specified file y n y File upload is complete Firmware image verification is complete When prompted enter y to preserve the configuration n to restore the defaults Do you want to preserve the configuration y n n Updating firmware in flash RAM Firmware update is complete The update takes about 5 10 minutes If the network times out during the file upload the ILOM reboots using the prior version of the ILOM firmware Repeat the update process If the service processor hangs on reboot go to Recovering system hangs following BIOS updates on page 35 Otherwise you are finished Stop here Recovering system hangs following BIOS updates Occasionally the system hangs during a reboot following an IL
88. e init 5 command 9 init 5 The init 5 command shuts the system down gracefully before turning off main power When the init 5 command completes main power is OFF and standby power is ON The OK LED on the appliance front panel is blinking 12 VTL Value User Maintenance Guide Oct 2007 A 316196301 ADDRESSING GENERAL REQUIREMENTS 2 If you are not logged into a redirected remote Solaris console session power down directly using the ILOM interface From the Remote Control tab A below select the Remote Power Control tab B select Graceful Shutdown and Power Off from the drop list C and press Save D REFRESH LOGOUT Role User Administrator root SP Hostname SUNSP00144F1F8353 4 ST Integrated Lights Out Manager z P Java Sun Microsystems Inc Maintenance 0 Monitoring 227 emote Power Control Mouse Mode Settings amm Redirection Server Power Control Control the system power from this page To change the host power state choose an option from the Actions drop down list immediate Power Offcuts power to the system Graceful Shutdown and Power Offattempts to bring the OS down poe then cuts power to the system Power On gives the system full power Power Cycle brings the system to power off then automatically powers the system back on Aesefreboots the system immediately Like the init 5 command the ILOM c
89. en them enough to secure the circuit board do not overtighten screws Next task Replacing host bus adapters HBAs on page 104 v 1 316196301 A Installing the replacement HBA in its PCI X slot If you have not already done so carry out the tasks outlined in Accessing system controller components on page 92 Disconnect external Fibre Channel cables from the HBA Remove the screw that secures the faulty HBA to the service processor enclosure A below and set it aside The second host bus adapter and the GRASP assembly are not shown Chapter 5 Repairing the VTL Value appliance 5 REPLACING SYSTEM CONTROLLER COMPONENTS 4 Carefully grip the HBA by the metal bracket A below and if necessary the edges of the circuit board that carries the male connectors B 5 Carefully pull the HBA straight up detaching it from the PCI X socket on the I O board C above Do not bend or twist the HBA assembly when removing it 106 VTL Value User Maintenance Guide Oct 2007 A 316196301 REPLACING SYSTEM CONTROLLER COMPONENTS 6 Position the replacement HBA in the service processor enclosure align the tab on the metal mounting bracket D below with the slot in the enclosure E and align the male connectors on the GRASP assembly F with the PCI X socket on the I O board G Note that for clarity the second host bus adapter and the GRASP assembly are not shown 2 7 Carefully press straigh
90. end or twist the GRASP assembly when inserting it 9 Secure the mounting bracket D above to the chassis using the screw that you set aside at the start of this procedure Next task Replacing the system controller and restarting on page 108 100 VTL Value User Maintenance Guide Oct 2007 A 316196301 REPLACING SYSTEM CONTROLLER COMPONENTS Updating system service records with Servicetool Caution The sunservice account is for the use of Sun service representatives only Do not use the sunservice account unless you are instructed to do so a procedure developed by Sun Microsystems 1 Using ssh log in to the sunservice account The default password is changeme laptop user ssh sunservice SP IP address password VTL Value sunservice 2 At the prompt enter the servicetool board replaced command VTL Value sunservice servicetool board replaced service processor 3 When servicetool prompts you enter y to confirm that you wish to continue and that the service processor is installed VTL Value sunservice servicetool board replaced service processor Servicetool is going to collect system information for the service processor for future part swaps The new service processor must be installed Do you want to continue y n y The following preconditions must be true for this to work The new service processor must be installed Do you want to continue y n y
91. entify the bad drive On the Solaris command line enter the command hd c VTL_Value root hd c 66 VTL Value User Maintenance Guide Oct 2007 A 316196301 REPLACING HARD DISK DRIVES The output of the hd command looks something like the example below VTL Value root hd c 36 374 38 39 40 41 42 43 44 45 46 47 c6t3 667 6583 cSt 8 0783 0183 clt7 cdt3 cOt c 6t2 c6t6 5 2 0506 2 0866 c7t2 c7t6 0 0102 0 0106 cO0t2 6 m m m n RUN UN A tm 01 06605 0 0501 c5t5 080 0 0761 c7t5 cltl clt5 000 5 c 6to 06604 5 0 5 c8tO c8t4 c7t0 c7t4 1 0 cl1t4 0000 4 Si ah cain iia aie aie GunFireX4500 Front 3 At lower left corner of the hd output locate the blue flags and b labels that designate the boot drives The drives in slots 0 and 1 are the boot volumes In our example c6t0 and c6t4 are the boot drives Caution the disk identifiers 0660 and c6t4 are examples only Your controller and target numbers may be different Be sure to use the correct identiers 4 Make a note of the controller and target numbers of the disk that has red flags and a minus symbol under the drive name In the example above the drive slot 1 c6t4 controller 6 target 4 is the failed drive 316196301 A Chapter 5 Repairing the VTL Value
92. equired personnel on page 7 m Taking the required precautions on page 8 59 LOCATING MAC ADDRESSES Locating MAC addresses The I O board and service processor MAC addresses are printed on the system controller handle m The service processor MAC address is on the left side of the handle and labeled SP MAC ID A below m The I O board MAC address is on the right side of the handle and labeled Net 0 ID B below Removing a VTL appliance from a rack This procedure assumes you have turned off the server removed the cable management arm and removed any cables or cords that would restrict the movement of the server Removing the appliance from the rack 1 Have a mechanical lift on hand if at all possible Caution The VTL Value appliance weighs 160 pounds 72 7 kg when fully loaded with components To prevent injury to personnel or damage to the equipment Sun strongly recommends using a mechanical lift when installing the server in a rack 2 If a mechanical lift is not available make sure that at least four trained people are available to remove the server and or reduce the weight of the server by removing components m Remove both power supplies m Remove the system controller m Label the hard disk drives in slots 2 to 46 and then remove them you will reinstall the drives in their original slots using the labels as a guide Do not uninstall the fan trays or the bootable drives in slot
93. erforming POST 2 On the BIOS Main Menu screen select the PCIPnP tab to open the PCI PnP Settings screen 3 If you are not using PXE booting change the lines for Scanning OPROM on PCIX slots 0 and 1 to Disabled 4 If you are not using PXE booting disable OPROM scanning for all PCI slots 54 VTL Value User Maintenance Guide Oct 2007 A 316196301 COPING WITH BIOS OPTION ROM EXHAUSTION 5 Press and release the right arrow key until the Exit menu screen appears 6 Follow the instructions on the Exit menu screen to save your changes and exit the Setup utility 316196301 A Chapter 3 BIOS and BIOS parameters 55 COPING WITH BIOS OPTION ROM EXHAUSTION 56 VTL Value User Maintenance Guide Oct 2007 A 316196301 CHAPTER 4 Maintaining VTL Value appliances 316196301 A The VTL Value appliance has been designed to require little or no regular maintenance in normal use You simply need to ensure adequate cooling m Make sure that chassis openings are free of external obstructions m Check periodically for dust and contaminant build up Sun recommends that you open the appliance at least every 6 months more often in dusty environments Inspect the heatsinks fan modules air passages and external openings for dust buildup If necessary remove accumulated dust using a gentle brush compressed air or a vacuum cleaner Caution Before handling components attach an ESD wrist strap to bare metal on
94. ervice Processor GRASP board and optional PCI cards the system controller connect a ground strap between yourself and the chassis ground before proceeding Shut down the power from the front panel and then unplug both power supply cords Caution To prevent electrostatic discharge ESD damage to the components on 316196301 A Chapter 2 Using the Integrated Lights Out Manager ILOM service processor 3 RESTORING ILOM ROOT AND BIOS PASSWORDS TO THE FACTORY DEFAULTS Caution Although both power supplies should turn off then when you remove the system controller voltage could be present on the chassis connectors if either power supply did not shut down as expected Thus you must pull the power cords from the power supplies to avoid any risk from inadvertent contact with those connectors 1 Using a stylus ballpoint pen or similar pointed device hold down the system controller eject button A below 2 Rotate the system controller handle toward you B below ES V 2 3 Grasping the system controller handle B above with one hand and supporting the weight of the system controller with the other pull the system controller from the chassis and slide it out C 24 VTL Value User Maintenance Guide Oct 2007 A 316196301 RESTORING ILOM ROOT AND BIOS PASSWORDS TO THE FACTORY DEFAULTS 4 Loosen the three green capped captive screws D below under the system controller handle 5 Push the system c
95. f Off Power is off Supplemental Enclosure Status Front panel only Top Failure Amber On HDD or fan fault 155 Name Color Function Rear Failure Amber On Power supply or system controller fault service is required System Over Amber System over temperature Temperature SC Status Rear panel Ready to Remove Blue Service action allowed Fault Amber Service action required OK Green Operational No action required Power Supply Status Rear panel One set per power supply Fault Amber Service action required OK Green Solid AC and DC OK Slow blink AC OK The figure below depicts the appliance front panel 1 Locate button LED 4 System power On Off button 2 System failure LED 5 Top failure LED hard disk drive or fan fault 5 3 Power OK LED system power 6 Rear Power supply or system controller fault 7 System over temperature 156 VTL Value User Maintenance Guide Oct 2007 A 316196301 The rear panel is shown below Fault OK Fault OK Locate Fault Power Readyto Fault OK remove Internal LEDs The table below lists the internal LEDs that display the status of disk drives fan trays and PCI slots Component LED color Component status Explanation Disk drive green OK The disk drive is operating normally amber Faulty The disk drive has to be replaced blue Ready to The hot pluggable disk drive has been remove unconfigured and can be removed safely
96. f Sun Microsystems Inc in the U S and in other countries AMD Opteron is a trademark or registered trademark of Advanced Microdevices Inc All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc in the U S and in other countries Products bearing SPARC trademarks are based upon an architecture developed by Sun Microsystems Inc The OPEN LOOK and Sun Graphical User Interface was developed by Sun Microsystems Inc for its users and licensees Sun acknowledges the pioneering efforts of Xerox in researching and developing the concept of visual or graphical user interfaces for the computer industry Sun holds a non exclusive license from Xerox to the Xerox Graphical User Interface which license also covers Sun s licensees who implement OPEN LOOK GUIs and otherwise comply with Sun s written license agreements U S Government Rights Commercial use Government users are subject to the Sun Microsystems Inc standard license agreement and applicable provisions of the FAR and its supplements DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID Copyright 2007 Sun Microsystems Inc 4150 Network Circle Santa Clara Californie 95054
97. first column Ap Id In the example above the full device name is sata5 5 dsk c8t5do If the drive were not recognized only the first part of the full device name would be displayed sata5 5 Next task Unconfiguring the bad data drive on page 79 Unconfiguring the bad data drive 316196301 A VTL Value drive modules are hot pluggable You do not need to power down the machine to replace one But before physically removing a drive you must make sure that the drive is no longer part of the system s logical configuration Otherwise the operating system could crash and permanently damage the remaining boot drive in the mirror Proceed as follows Chapter 5 Repairing the VTL Value appliance 9 REPLACING HARD DISK DRIVES 1 In output of the c gadm 1 grep SATA command check the logical state of the bad disk in relation to the system found in the fourth column Occupant The Receptacle and Occupant fields of the c gadm 1 output jointly define the attachment point of the disk device The attachment point consists of a slot and a slot occupant In the example above the Occupant field of the entry for sata5 5 dsk c8t5d0 the bad disk is logically configured 2 If the bad disk is logically unconfigured stop here and go to the next task referenced at the end of this procedure sataX Y dsk cxtydz disk connected unconfigured satax Y dsk cxtydz is the full device name of the bad disk in our example
98. follows 316196301 A CHANGING THE ILOM PASSWORD Logging in to the 1 Open a web browser to the IP address of the VTL appliance A below Log In Sun TM Sun Integrated Lights Out Manager Mozilla Firefox Edit View History Bookmarks Tools Help Sun Integrated Lights Out Manager SP Hostname SUNSPO0144F1F8353 User Name ILOM us ccount Password 0 2 When the login page appears enter your administrative user account name and password B above The default account name is root with a password chosen by your system administrator Other accounts may have been created by your system administrator 3 Press Log In C above 16 Changing the ILOM password You should change the ILOM password periodically and after reverting to the default password changeme Proceed as follows Changing passwords 1 Open a web browser and log in to the ILOM user interface 2 Select the User Management tab A below VTL Value User Maintenance Guide Oct 2007 316196301 CHANGING THE ILOM PASSWORD 3 Select the User Accounts sub tab B below Role User Administrator root SP Hostname SUNSP00144F1F8353 Sun Integrated Lights Out Manager Sun Microsystems Inc Que Accounts Active Sessions LDAP Settings Radius User Settings Add delete or modify local ILOM user accounts from this page ILOM offers 10 local user
99. ft rear corner of the system CPU Memory board o o CPU Memory board FRU 500 7101 GRASP assembl board Lu o Ww u y c s x vex c c FRU 500 7102 4 5 8 258 5 5 oan o 2 m 5 5509 a 5 c a aco 2 5 5 2 zs 55 eee 5 5 To back of VTL appliance 3 2 amp x 54565 5 5 e 2o o a gt Ete Nw a ie 2 Connect the J27 Clear CMOS jumper pins with a jumper block B above The jumper pins are labeled Clear CMOS and are located at the rear of the I O board partly underneath the edge of the CPU Memory board 3 Wait 10 seconds then remove the jumper The jumper cuts battery power to the chipset where the CMOS settings are stored clearing the CMOS memory Next task Returning the system controller to the chassis on page 51 Returning the system controller to the chassis 1 Place the system controller cover A below in position on the enclosure and slide it forward to engage the captive screws B 316196301 A Chapter 3 BIOS and BIOS parameters 1 RECOVERING FROM A BIOS MISCONFIGURATION Caution Do not reinstall the system controller without the cover If you operate the system without the cover in place the system may overheat and damage system components and service processor may report an over temperature event at proc pl t core 2 Secure the
100. g quickly locate the failed drive A below Look for the yellow status LED that identifies the failed drive and the blue LED that shows that the drive is unconfigured and ready to remove B The blue LED indicates that the drive is unconfigured and may be safely removed In the example below the failed drive is boot drive 1 mmmmmm mmm 1 I zz pH BH pH pH BH 2 pH pH pH pH Ready to Remove Fault eg ridic aides AN Serice action ox allowed required 2 BH 82 VTL Value User Maintenance Guide Oct 2007 A 316196301 REPLACING HARD DISK DRIVES 7 Quickly lift the metal latch that secures the failed drive and remove the drive The service label illustrates the operation of the latch 8 Push the replacement disk drive into connector on the backplane of the slot and seat the metal handle securely 9 Replace the drive bay access cover as described in Replacing the hard disk access cover on page 62 Next task Checking and correcting the logical data disk configuration on page 83 v Checking and correcting the logical data disk configuration Verify that the drive is connected and configured within the operating system 1 Wait at least one minute after the drive has been repla
101. he spare on page 84 316196301 A Chapter 5 Repairing the VTL Value appliance 3 REPLACING HARD DISK DRIVES v Adding the new drive to the ZFS Pool and freeing the spare Once the replacement disk drive is physically installed you need to add it to the ZFS pool in place of the spare drive that took over for the failed unit Proceed as follows 1 At the Solaris command prompt enter the 2 1 replace f command as shown below VTL_Value root zpool replace f poolN replacement spare poolN is the ZFS pool number 18 in our example replacement is the newly installed disk that replaced the failed unit c8t5d0 in our example spare is hot spare disk drive that temporarily replaced the failed disk in the ZFS pool cOt7d0 in our example The zpool replace command joins the replacement drive to the ZFS pool and returns the spare to the spares pool 2 If the zpool replace command fails with an invalid specification error manually join the replacement disk to the pool by entering the zpool online command and manually detach the spare from the pool by entering the zpool detach command See below VTL_Value root zpool replace f poolN replacement spare invalid vdev specification the following errors must be manually repaired dev dsk c5t7d0s0 is part of active ZFS pool pool8 Please see zpool 1M VTL_Value root zpool online poolN cxtydz Bringing device cxtydz online V
102. in Function Blade 1 12V Blade 2 GND Blade 3 12V Blade 4 GND Blade 5 12V 172 VTL Value User Maintenance Guide Oct 2007 A 316196301 Pin Function Blade 6 GND Blade 7 GND Blade 8 GND Pin A1 A2 A3 A4 A5 A6 A7 8 9 1 2 B3 B4 B5 B6 B7 B8 B9 316196301 A Pin Name 3 3V AUX GND VDD RTC INTRUSION SW PS2 ENABLE L PS2 VIN GOOD 1 PS2 POWEROK PS2 FAIL PS2 FAN FAIL L 3 3V AUX GND 50 FAN FAIL L NC PS2 PRESENT L 50 PRESENT L PS1 FAIL PS1 VIN GOOD L PS1 ENABLE L Pin C1 C2 C4 G5 C6 C7 C8 C9 D1 D2 D3 D4 D5 D6 D7 D8 D9 Pin Name 3V AUX GND SP_I2C_CLK SP I2C DAT PS2 BATT L PS0 POWEROK PS1 FAN FAIL L 51 POWEROK PS PRESENT L 3 3V AUX GND 8 3 AUX SENSE P 8 3 AUX SENSE N 90 FAIL 50 VIN GOOD L 50 ENABLE L 12V SENSE P 12V SENSE N Chapter Connector pinouts 173 Fan Tray Connectors The fan tray uses the SATA hard drive connector for the interface to the disk backplane The pins have been designed so that no damage occurs if a fan tray is accidentally inserted into a hard drive slot or vice versa Pin S1 52 S3 S4 S5 S6 S7 P1 P2 P3 P4 P5 P6 P7 P8 P9 P10 P11 P12 P13 P14 P15 Name GND REMOVE_LED_L FAIL_LED_L PRESENT_L TACHO FAN 1 GND FAN CTLO FAN CTLO No Connect GND GND GND 3 3AUX 5VAUX No Connect GND OK LED L GND No Connect 174 VTL Value
103. ins six submenus that display configuration options for the NorthBridge SouthBridge and PCI X devices m Exit Options Menu on page 142 let you save or discard changes made using the other menus 316196301 A 121 MAIN MENU Main menu Main Advanced PCIPnP Boot Security Chipset Exit kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk System Overview Use ENTER TAB OI III SHIFT TAB to AMIBIOS select a field Version 08 00 10 Xe Build Date 04 12 06 Use or to ID 0 014 configure system Time Product Name Sun Fire X4500 System Serial Number Not Available BMC Firmware Revision 1 00 Processor Dual Core AMD Opteron tm Processor 285 Select Screen Speed 2 6 GHz e ck Select Item Count 4 4 Change Field Tab Select Field System Memory F1 General Help Size 15 9 GB 0 Save and Exit ESC Exit System Time 16 59 00 System Date Thu 07 20 2006 kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk Advanced Menu Main Advanced PCIPnP Boot Security Chipset Exit kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk Advanced Settings Options for CPU kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk WARNING Setting wrong
104. irror disk 1 For script usage information enter the following VTL Value root path repair mirror Caution You will be asked to confirm which drive you want to rebuild Look carefully to see if that you have chosen the correct drive Choosing the wrong drive will result in the deleting the partition of the only working boot drive 4 When you are prompted to confirm the identity of the replacement disk consider carefully and then if you are sure enter yes The mirrored boot drive is rebuilt on the replacement disk that you have specified This will take 24 hours or more Next task Checking the health of the rebuilt mirror on page 75 Checking the health of the rebuilt mirror To verify that the meta database replicas and the submirrors have been rebuilt proceed as follows 1 Check the status of the rebuilt mirrors Run metadb and make sure that the output looks normal VTL_Value root metadb flags first blk block count a m p luo 16 8192 dev dsk c6t0d0s6 a p luo 8208 8192 dev dsk c6t0d0s6 a m p luo 16 8192 dev dsk c6t4d0s6 VTL Value root t amp 316196301 A Chapter 5 Repairing the VTL Value appliance 75 REPLACING HARD DISK DRIVES 2 Rerun metastat and make sure that none of the devices need maintenance Note that the metadb output in the example has been abbreviated to save space VTL_Value root metastat d40 Mirror Submirror 0 d41 State Oka
105. ize multi host bridge if system supports it Set up ECC options before clearing memory REDIRECTION causes corrected data to written to RAM immediately CHIPKILL provides 4 bit error det corr of x4 type memory Enable PCI X clock lines in the 8131 Relocate all the CPUs to a unique SMBASE address The BSP will be set to have its entry point at A000 0 If fewer than five CPU sockets are present on a board subsequent CPUs entry points are separated by 8000h bytes If more than four CPU sockets are present entry points are separated by 200h bytes CPU module is responsible for the relocation of the CPU to correct address NOTE APs are left in the INIT state Decompress and initialize any platform specific BIOS modules Initialize System Management Interrupt Initializes various devices through DIM Initializes various devices For all devices assigns resources and initializes option ROM if required Initializes all the output devices Allocate memory for ADM module and decompress it Give control to ADM module for initialization Initialize language and font modules for ADM Activate ADM module Initializes the silent boot module Set the window for displaying text information Displaying sign on message CPU information setup key message and any OEM specific information Initializes various devices through DIM Initializes DMAC 1 and DMAC 2 Initialize RTC date time Test for total memory installed in the system Also check f
106. kkkkkkkkkk 132 VTL Value User Maintenance Guide Oct 2007 A 316196301 PCI PnP Menu PCI PNP MENU Main Advanced kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk kkkkkk kkkkkk PCIPnP Advanced PCI PnP Settings FI III RR II I ICICI RIOR RR KKK configure all the WARNING Setting wrong values in below sections Boot Security may cause system to malfunction Plug amp Play O S PCI Latency Timer Allocate IRQ to PCI VGA Palette Snooping PCI IDE BusMaster OffBoard PCI ISA Scanning onboard Scanning onboard Scanning onboard Scanning onboard Scanning onboard Onboard PCI NIC GE NIC 1 GE NIC 2 GE NIC 3 GE NIC 4 IRQ3 IRQ4 IRQ5 IRQ7 19 10 11 14 15 DMA Channel DMA Channel DMA Channel DMA Channel 00 00 00 00 IDE Card Marvell ROM NIC 0 OPROM NIC 1 OPROM NIC 2 OPROM NIC 3 OPROM Scanning OPROM on PCIX SLOTO Scanning OPROM on PCIX SLOT1 MAC Address 14 14 14 14 AF 20 DA AF 20 DA AF 20 DA AF 20 DA FC FD FE EF No 64 Yes Auto 1 1 1 Enab 1 Enabled Disabled Disabled led ed led led ed 1 Avail Avail Avail Avail Avail Avail Available Avail Avail Avail Avail Avail led lable Reserved lable lable lable lable lable lable lable lable lable lable
107. kkkkkkkkkkkkkkkkkkkkkkkkkkkkk Configure Smc27X Super IO Chipset Allows BIOS to Select ck KK KR KKK KK KKK KKK KKK kk k k k kk kk kk k Gerial Portl Base Serial Portl Address 3F8 IRQ4 Addresses Select Screen 124 VTL Value User Maintenance Guide Oct 2007 A 316196301 ADVANCED MENU kk Select Item 4 Change Option F1 General Help F10 Save and Exit ESC Exit kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk Advanced Menu gt ACPI Configuration Advanced kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk ACPI Settings Enable Disable kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk ACPI support for ACPI Aware O S Yes Operating System Advanced ACPI Configuration ENABLE If OS supports ACPI DISABLE If OS does not support i ACPI Select Screen Select Item Change Option Fl General Help F10 Save and Exit ESC Exit kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk Advanced Menu gt Advanced ACPI Configuration Advanced kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk
108. kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk Chipset Menu gt NorthBridge Configuration Chipset kkxkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk NorthBridge Chipset Configuration kkxkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk Memory Configuration ECC Configuration TOMMU Option Menu Power Down Control Auto x kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk Memory Timing Parameters CPU Node 0 Memory CLK 200 MHz CAS Latency Tcl 220 X RAS CAS Delay Tred 3 Min Active RAS Tras 8 CLK Row Precharge Time Trp 3 CLK kk Select Screen RAS RAS Delay Trrd 2 x kk Select Item Row Cycle 11 CLK Enter Go to Sub Screen Row Refresh Cycle Trfc 13 CLK F1 General Help Read Write Delay Trwt 3 CLK F10 Save and Exit Read Preamble 7 0 ns ESC Exit 316196301 A Chapter E BIOS utility screen reference 9 CHIPSET MENU Asynchronous Latency 8 ns kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkxk Chipset Menu gt NorthBridge Memory Configuration Chipset kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk Memory Configuration MEMCLK can be set ck ke ck ck ck ck kc ko ck ko ko koc
109. kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk Hyper Transport Configuration gt ce ck ce ce CPUO CPU1 HT Link Speed CPUO CPU1 HT Link Width HT Link Speed CPUO PCI XO HT Link Width CPUO PCI X1 HT Link Speed CPUO PCI X1 HT Link Width PCI X1 PCI X2 HT Link Speed PCI X1 PCI X2 HT Link Width CPU1 PCI X3 HT Link Speed CPU1 PCI X3 HT Link Width CPU1 PCI X4 HT Link Speed CPU1 PCI X4 HT Link Width Auto Auto Auto Auto Auto Auto Auto Auto Auto Auto Auto Auto ce ck ck ce ck ck ce ck ce ce ce ce ck ce ck ce ck ck ck The HyperTransport link will run at this Speed if it is slower than or equal to the system clock and the board is capable Select Screen Select Item Change Option F1 General Help F10 Save and Exit ESC Exit Advanced Menu IPMI 2 0 Configuration Advanced kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk IPMI 2 0 Configuration ce
110. kkkkkkkkkkkkkkkkxk Chipset Menu gt NorthBridge IOMMU Configuration IOMMU MODE AGP Present Chipset Set GART size in Systems without AGP or disable altogether Some OSes require valid GART for proper operation If AGP is present select appropriate option to ensure proper AGP operation Select Screen Select Item Change Option F1 General Help F10 Save and Exit ESC Exit kkkkkxkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk kkkkkxk kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk kkkkkxk 316196301 A Chapter E BIOS utility screen reference 141 EXIT OPTIONS MENU Chipset Menu SouthBridge Configuration Chipset kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk South Bridge Chipset Configuration Enable disable kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk SMBUS 2 0 Controller 2 0 SM Bus Controller Enabled in South Bridge Restore on AC Power Loss Last State Power Button Behavior Instant Off HT Link 0 P Comp Mode Auto HT Link 0 N Comp Mode Auto HT Link 0 RZ Comp Mode Auto Select Screen Select Item Change Option F1 General Help F10 Save and Exit ESC Exit ck ck ck
111. kkkkkkxk Advanced ACPI Configuration Enable RSDP pointers k to 64 bit Fixed System 316196301 A Chapter E BIOS utility screen reference 5 ADVANCED MENU ACPI 2 0 Features ACPI APIC support ACPI SRAT Table AMI OEMB table Headless mode Remote Access Yes Enabled Enabled Enabled Enabled Enabled Description Tables Select Screen Select Item Change Option F1 General Help F10 Save and Exit ESC Exit kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkxk Advanced Menu gt Event Logging Details Advanced Event Logging details View Event Log Mark all events as read Clear Event Log k kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk View all unread events gt Ro ok oo on the Event Log Select Screen Select Item Enter Go to Sub Screen F1 F10 ESC General Help Save and Exit Exit kkkkkxkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkxkxk 126 VTL Value User Maintenance Guide Oct 2007 A 316196301 ADVANCED MENU Advanced Menu Hyperlransport Configuration Advanced k
112. kok by the code using Memclock Mode Auto AUTO or if you use MCT Timing Mode Auto LIMIT you can set User Config Mode Auto one of the standard Bank Interleaving Auto values Burst Length 4 Beats Enable Clock to All DIMMs Disabled SoftWare Memory Hole Disabled HardWare Memory Hole Disabled Node Interleaving Disabled Select Screen Select Item Change Option F1 General Help F10 Save and Exit ESC Exit kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk Chipset Menu gt NorthBridge ECC Configuration Chipset kkxkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk ECC Configuration DRAM ECC allows x kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk hardware to report DRAM ECC Enable Enabled and correct memory MCA DRAM ECC Logging Enabled errors automatically ECC Chip Kill Enabled maintaining system DRAM SCRUB REDIRECT Disabled integrity 140 VTL Value User Maintenance Guide Oct 2007 A 316196301 CHIPSET MENU DRAM BG Scrub L2 Cache BG Scrub Data Cache BG Scrub 327 7us 10 2us 5 12us Select Screen Select Item Change Option F1 General Help F10 Save and Exit ESC Exit kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk
113. lacing a CRU does not in itself require more than a single person in most cases you may need more people to access the CRU particularly if the appliance has been mounted in an equipment rack Safely removing a rack mounted appliance from its rack require 3 4 people at a minimum To determine the number required proceed as follows Chapter 1 Servicing VTL Value appliances 7 ADDRESSING GENERAL REQUIREMENTS W Assessing the number of required personnel 1 If a mechanical lift is available make sure that at least three people are on hand to remove the server and later to reinstall it in the rack It takes two people to operate the lift and manipulate the server and one additional person to insure that the rails are correctly engaged disengaged 2 If a mechanical lift is not available make sure that at least four trained people are available to remove the server 3 If the minimum number of people are not available reduce the weight of the server by removing both power supplies and the system controller Then label the hard disk drives in slots 2 to 46 and remove them you will reinstall the drives in their original slots using the labels as a guide Do not uninstall the fan trays or the bootable drives in slots 0 and 1 Taking the required precautions Any time you service storage equipment be careful to avoid situations that can lead to personal injury or damage to equipment This section covers general precautions for handling
114. nnector J24 to J49 The figure and table below describe the high speed dock connector J24 to J49 Pin Al A2 A3 A4 A5 A6 A7 A8 A9 A10 A11 A12 A13 A14 A15 A16 A17 A18 A19 A20 A21 Pin Name FRONT USB P FRONT USB N 5V AUX PS2 BATT L DISK36 TX P DISK36 TX N DISK24 RX N DISK24 RX P DISK36 ACT LED L DISK13 ACT LED L DISKO TX P DISKO TX DISK1 TX N DISK1 TX P DISK25 RX P DISK25 RX N DISK37 TX N DISK37 TX P DISK25 ACT LED L DISK38 ACT LED L DISK14 RX P Pin B1 B2 B3 B4 B5 B6 B7 B8 B9 B10 B11 B12 B13 B14 B15 B16 B17 B18 B19 B20 B21 Pin Name SHORT P3 3V 5V AUX GND DISK36 RX N DISK36 RX P DISK12 TX P DISK12 TX N DISK24 ACT LED L DISK1 ACT LED L DISK0 RX DISK0 P DISK13 RX P DISK13 RX N DISK25 TX N DISK25 TX P DISK2 RX P DISK2 RX N DISK37 ACT LED L DISK26 ACT LED L DISK14 TX N Pin C1 C2 C3 C4 C5 C6 C7 C8 C9 C10 C11 C12 C13 C14 C15 C16 C17 C18 C19 C20 C21 Pin Name POWER BUTTON L LOCATE BUTTON L P5V GND DISK24_TX_P DISK24_TX_N DISK12_RX_N DISK12_RX_P DISK12_ACT_LED_L DISKO_ACT_LED_L DISK1 RX P DISK1 RX N DISK13 TX N DISK13 TX P DISK37 RX P DISK37 RX N DISK2 TX N DISK2 TX P DISK2 ACT LED L DISK14 ACT LED L DISK26 RX P Chapter H Connector pinouts 7 Pin A22 A23 A24 A25 A26 A27 A28 A29 A30 A31 A32 A33 A34 A35 A36 A37 A38 A39 40 41 42 43 44 45 46 47 48
115. ocedures m Remotely booting or power cycling the server from an ILOM Remote Console Solaris session on page 20 m Remotely booting or power cycling the server from the ILOM user interface on page 21 While you can also shut down gracefully by pressing and releasing the Power button on the server inadvertently holding the button too long can precipitate an immediate shutdown Using one of the software methods is thus safer 2 Disconnect the AC power cords from the appliance Next task Removing the cable management arm on page 22 Removing the cable management arm If you need to access the system controller 5C remove the cable management arm CMA using the following procedure VTL Value User Maintenance Guide Oct 2007 A 316196301 RESTORING ILOM ROOT AND BIOS PASSWORDS TO THE FACTORY DEFAULTS 1 Lift the small tab A below on the CMA to chassis bracket to release the right pinhead B 2 Push the CMA toward the chassis C above so that the second pinhead D aligns with the keyhole E freeing the CMA to drop away from the bracket 3 Pull the CMA away from the rear of the chassis and remove the CMA from the slide rail extension Next task Removing the system controller on page 23 Removing the system controller The system controller is a sub enclosure that can be removed from the back of the main system enclosure The system controller contains the CPUs memory the Graphics Redirect and S
116. ommand shuts the system down gracefully before turning off main power Host is currently on When the remote server shutdown process completes main power is OFF and standby power is still ON The OK LED on the appliance front panel is blinking 3 If you cannot use the operating system to shut off main power use a stylus to quickly press and immediately release the power button on the front panel Caution Do not hold the button down if you inadvertently hold down the button too long or if it sticks you will initiate an ungraceful emergency shut down Pressing and releasing the power button causes the Advanced Configuration and Power Interface ACPI to stop the operating system in an orderly fashion before shutting main power off this can take some time The process is essentially equivalent to issuing an init 5 command from the Solaris commandline But if you inadvertently hold down the button too long or if it sticks you will initiate an ungraceful emergency shut down Main power is now OFF Standby power is ON The OK LED on the front panel is blinking 316196301 A Chapter 1 Servicing VTL Value appliances 3 ADDRESSING GENERAL REQUIREMENTS 14 4 If the main power did not shut off or if you cannot wait for a graceful shutdown use a stylus to press and hold the power button for four seconds Pressing and holding the power button shuts off the main power immediately placing the system in standby powe
117. onnector 172 Fan Tray Connectors 174 Fan Connectors 175 Power reset and initialization sequences 177 Power on reset sequence 177 Power off sequence 0 I2E bus devices 181 Power on reset sequence 1 I2E bus address table 181 Contents ix x VIL Value User Maintenance Guide Oct 2007 About this book This book describes the user performed maintenance and repair processes specific to the Sun StorageTek VTL Value appliance In VTL Value deployments it supersedes the Sun Fire X4500 Server Service Manual 819 4359 11 While the VTL Value appliance hardware is almost identical to the VTL Value it has been specially preconfigured to host Virtual Tape Library software on the Solaris operating system Using this book This book leads you through the process of diagnosing VTL Value equipment problems and replacing customer replaceable components Wherever possible each task is described from beginning to end with all the needed information immediately to hand and the alternatives clearly indicated Each chapter and section begins with a list of the tasks it contains Tasks are presented in order and the steps in each process are numbered in the sequence in which they are to be performed Conditional steps steps that you perform only in specified circumstances begin with the condition If A and end with the corresponding action do B if the condition does not apply you simply skip the step Each task ends with a
118. ontroller cover toward the rear of the chassis and lift it off E above Next task Clearing the passwords on page 25 Clearing the passwords You clear the passwords and restore the defaults by connecting the J4 jumper pins at the rear left corner of the system I O board Use the procedure below to identify the I O board locate the J4 pins and install jumper blocks 316196301 A Chapter 2 Using the Integrated Lights Out Manager ILOM service processor 25 RESTORING ILOM ROOT AND BIOS PASSWORDS TO THE FACTORY DEFAULTS 1 Locate the system I O board A below inside the system controller enclosure The I O board protrudes from under the left rear corner of the system CPU Memory board CPU Memory board FRU 500 7101 5 n o lt board w v vex c c FRU 500 7102 Esa E a o 22 o gt 8 oT ow 5 5 5 c P 52263 5 55 a zs 5 5 8 To back of VTL appliance 2 s5s 5 7 7 5 ot 54 5 5 gt S 5 Nw a 2 DEL 2 Connect the J4 Clear Password jumper pins with a jumper block B above The jumper pins are labeled passwd clr and are located at the rear of the I O board between the GRASP assembly and the edge of the CPU Memory board Next task Returning the system controller to the chassis on page
119. or DEL or ESC keys to limit memory test Display total memory in the system Chapter BIOS POST codes 1 VIEWING POST OUTPUT Checkpoint 3C 40 50 52 60 75 78 7A 7C 84 85 87 8 8 8 90 AO Al A2 4 7 Description By this point RAM read write test and the memory controller programming are complete Detect various devices parallel ports serial ports and coprocessor in CPU etc successfully installed in the system and update the BDA EBDA etc Programming the memory hole or any kind of implementation that needs an adjustment in system RAM size if necessary Updates CMOS memory size from memory found in memory test Allocates memory for Extended BIOS Data Area from base memory Initializes NUM LOCK status and programs the keyboard Initialize Int 13 and prepare for IPL detection Initializes IPL devices controlled by BIOS and option ROMs Initializes remaining option ROMs Generate and write contents of ESCD in NVRam Log errors encountered during POST Display errors to the user and receives the user responses Execute BIOS setup if needed requested After all device initialization is done programmed any user selectable parameters relating to NB SB such as timing parameters noncacheable regions and the shadow RAM cacheability and do any other NB SB PCIX OEM specific programming necessary during late POST Background scrubbing for DRAM and L1 and L2 caches are set up
120. or the latest part numbers see the Sun System Handbook http sunsolve sun com handbook pub Systems If you have not already done so complete the tasks outlined in Accessing system controller components on page 92 Then proceed as follows Replacing the CMOS memory battery 1 Near the center of the front edge of the CPU Memory board A below locate the CMOS memory battery B 2 Gently pull the clip away from the battery face C above and lift the battery straight up D 3 Orient the replacement battery so that the symbol on the battery faces the GRASP board and host bus adapters E above 4 Gently pull the clip away C above and push the battery straight down and into position D 96 VTL Value User Maintenance Guide Oct 2007 A 316196301 REPLACING SYSTEM CONTROLLER COMPONENTS Next task If you need to do so go to Resetting CMOS memory to factory default values on page 97 Otherwise go to Replacing the system controller and restarting on page 108 Resetting CMOS memory to factory default values In some cases for the battery to work you might need to reset the CMOS on the I O controller board To reset the CMOS proceed as follows 1 On the I O controller board A below locate jumper J27 B Jumper J27 is near the serial connection to the service processor labeled SER MGT on the back of the appliance Sa k xu e BEEN o o CPU Memory board FRU 500 7101
121. osed over the cutouts in the left and right edges of the DIMM J WN 2 NN A NIU Next task Replacing the system controller and restarting on page 108 Replacing host bus adapters HBAs The VTL appliance comes with two host facing 2 Gb dual port Fibre Channel host bus adapters Sun OLogic QLA2342 part number 375 3363 at the time of publication but for the latest part numbers see the Sun System Handbook http sunsolve sun com handbook pub Systems The HBAs occupy the two PCI X slots on the I O board inside the system controller To replace an HBA carry out the following tasks m Installing the optional low profile bracket on the HBA on page 105 m Installing the replacement HBA in its PCI X slot on page 105 104 VTL Value User Maintenance Guide Oct 2007 A 316196301 REPLACING SYSTEM CONTROLLER COMPONENTS Installing the optional low profile bracket on the HBA The Sun Fibre Channel HBA installation kit includes a low profile mounting bracket for compatibility with the VTL Value appliance Install it as follows Put on a properly grounded antistatic strap Using a 2 cross head screwdrive remove the two screws that secure the high profile bracket to the HBA Save the screws Replace the high profile bracket with the low profile bracket taking care to align the screw holes on the bracket with the corresponding holes on the circuit board Insert the mounting screws and tight
122. ost system Reset the host system Start a session to connect to the host console Stop the session connected to the host console Clock Settings Set the ILOM clock to synchronize with a primary NTP server Set the ILOM clock to synchronize with a secondary NTP server 316196301 A Command delete SP services snmp communities public comm1 show SP services snmp communities private create SP services snmp communities private comm2 delete SP services snmp communities private comm2 start SYS stop SYS reset SYS start SP console stop SP console set SP clients ntp server 1 address ntplPaddress set SP clients ntp server 2 address ntplPaddress2 Chapter C ILOM command reference 117 118 VTL Value User Maintenance Guide Oct 2007 A 316196301 APPENDIX D Connecting to ILOM via a serial port 1 2 3 316196301 A Normally you access the Integrated Lights Out Manager ILOM service processor of a VTL Value appliance via the preconfigured Ethernet management port NETMGT and the ILOM graphical user interface GUI However if network services are not available you can still access the ILOM commandline interface CLI by connecting a terminal or a computer running terminal emulation software to the RJ 45 serial port on the back panel of the VTL Value appliance Configure the terminal device or the terminal emulation software for m eight data bits no parity
123. ostatic discharge ESD To avoid damage always take antistatic precautions 1 If you have not already done so carry out the tasks outlined in Accessing system controller components on page 92 2 Take anti static precautions Put on an anti static ground strap and lay out the replacement DIMM s on an antistatic mat 3 Press the blue show fault button A below and look for the amber LED s that indicate a failed DIMM B Opteron CPU 0 pteron CPU 1 Opteron DC DC 300 1791 2 pteron DC DC 300 1791 102 VTL Value User Maintenance Guide Oct 2007 A 316196301 REPLACING SYSTEM CONTROLLER COMPONENTS 4 Partially eject the failed DIMM from its socket by simultaneously rotating the two ejector levers C below outward as far as they will go Note that for clarity only one of the four DIMMs is shown in the illustration below 77 5 Carefully grasp the DIMM by its edges D above and lift it straight up out of the socket 6 Carefully pick up the replacement DIMM by its edges F below 7 Make sure that the DIMM ejector levers at each end of the memory socket are still fully open G below 8 Align the notch in the bottom edge of the DIMM H below with the key in the DIMM socket J 316196301 A Chapter 5 Repairing the VTL Value appliance 3 REPLACING SYSTEM CONTROLLER COMPONENTS 9 Press down evenly on both top corners of the DIMM F below until the ejector levers G snap cl
124. ot Num Lock This option controls how the system sets the keyboard Num Lock during boot Turn this option On to set the Num Lock On default or Off to turn the Num Lock Off Chapter BIOS POST codes 7 VIEWING POST OUTPUT Option Description Wait for Fl if Error Enabling this option causes the system to pause the POST if it encounters an error and wait for an operator to press the F1 key before resuming The default of Off Interrupt 19 Capture This option is reserved for future use Do not change Default Boot Order The letters in the brackets represent the boot devices To see the letters defined position your cursor over the field and read the definition on the right side of the screen POST codes The table below lists the POST codes in the order in which they are generated Each four digit code combines two digits from secondary I O port 81 followed by two digits from primary I O port 80 Code 0040 0041 0082 0083 01d4 01d5 01d6 0147 0149 olda 0004 148 VTL Value User Maintenance Guide Oct 2007 Description Coming out of POR PCI configuration space initialization enabling 8111 s SMBus Keyboard controller BAT waking up from PM saving power on CPUID in scratch CMOS Disable cache full memory sizing and verify that flat mode is enabled Memory detections and sizing in boot block cache disabled IO APIC enabled Test base 512 KB memory Adjust policies and cache first 8MB Boo
125. p E above W Restoring main power and starting the server 1 Reconnect AC power cords to the appliance power supplies The appliance enters standby power mode The Power OK LED on the front panel flashes 2 Return the appliance to main power mode by using a ballpoint pen or other stylus to press and release the recessed Power button on the front panel When both the service processor and the server reboot the CPU detects the state of the passwd clr jumper Shortly after the end of the Power On Self Test POST the CPU sends the message CMOS password cleared by jumper The ILOM service processor password reverts to the default changeme The BIOS password if any is removed Next task Setting a new root password on page 29 28 VTL Value User Maintenance Guide Oct 2007 A 316196301 GRASP assembl board FRU 500 7102 316196301 A RESTORING ILOM ROOT AND BIOS PASSWORDS TO THE FACTORY DEFAULTS Setting a new root password Finally you need to replace the default password with something more secure and remove the jumper block that resets the passwords at boot Proceed as follows Using the procedure for Changing the ILOM password on page 16 change the default password to something more secure Use the procedures for Removing the cable management arm on page 22 and Removing the system controller on page 23 to open the system controller On the I O board A below locate the jumper
126. panel A below glows steadily main power is ON The appliance s host computer has power Qo QA OO OERO 1 2 If the OK LED on the front panel A above and the Enclosure Status OKLED on back panel B are blinking standby power is ON The Integrated Lights Out Management ILOM service processor has power L SYSTEM CONTROLLER SC 10 VTL Value User Maintenance Guide Oct 2007 A 316196301 ADDRESSING GENERAL REQUIREMENTS 3 If the OK LED on the front panel C below and the Enclosure Status OKLED on the back panel D are both dark main and system power are OFF However components may still be energized Qo QA 4 316196301 A Chapter 1 Servicing VTL Value appliances 1 ADDRESSING GENERAL REQUIREMENTS 4 If the power cables have been unplugged from both the power supplies E below all power is OFF Powering down Whenever possible you want to power off a running VTL Value appliance gracefully so that the operating system has time to shut down running processes and write unsaved data out to disk The preferred method is to shutdown using the Integrated Lights Out Manager ILOM service processor using either the ILOM interface itself or a redirected Solaris operating system terminal window Proceed as follows 1 If you are already logged into a redirected Solaris console session open a Solaris terminal window and at the shell prompt enter th
127. ply cords Caution Although both power supplies should turn off then when you remove the system controller voltage could be present on the chassis connectors if either power supply did not shut down as expected Thus you must pull the power cords from the power supplies to avoid any risk from inadvertent contact with those connectors Using a stylus ballpoint pen or similar pointed device hold down the system controller eject button A below VTL Value User Maintenance Guide Oct 2007 A 316196301 RECOVERING FROM A BIOS MISCONFIGURATION 2 Rotate the system controller handle toward you B below 3 Grasping the system controller handle B above with one hand and supporting the weight of the system controller with the other pull the system controller from the chassis and slide it out C 316196301 A Chapter 3 BIOS and BIOS parameters 9 RECOVERING FROM A BIOS MISCONFIGURATION 4 Loosen the three green capped captive screws D below under the system controller handle Yay MA Be 5 Push the system controller cover toward the rear of the chassis and lift it off E above Next task Using the Clear CMOS Jumper on page 51 50 VTL Value User Maintenance Guide Oct 2007 A 316196301 RECOVERING FROM A BIOS MISCONFIGURATION W Using the Clear CMOS Jumper 1 Locate the system I O board A below inside the system controller enclosure The I O board protrudes from under the le
128. r final values Initializing the 8042 compatible Keyboard Controller Detecting the presence of keyboard in KBC port Testing and initialization of input devices Traps the INTO9h vector so that the POST INTO9h handler gets control for 1 Preparing CPU for booting to OS by copying all the context of the BSP to all application processors present NOTE APs are left in the CLI HLT state Preparing CPU for booting to OS by copying all the context of the BSP to all application processors present NOTE APs are left in the CLI HLT state Initialize PM regs and PM PCI regs at Early POST Initialize multi host bridge if system supports it Setup ECC options before memory clearing Enable PCI X clock lines in the 8131 Decompress and initialize any platform specific BIOS modules BBS ROM initialization Generic Device Initialization Manager DIM Disable all devices ISA PnP devices Disable all devices PCI devices Disable all devices ISA devices Static device initialization PCI devices Static device initialization PCI devices Output device initialization Initializing devices Detecting and initializing the video adapter installed in the system that have optional ROMs Initializing all the output devices Initializing the silent boot module Set the window for displaying text information Displaying sign on message CPU information setup key message and any OEM specific information Chapter BIOS POST codes 149
129. r mode The OK LED on the front panel is blinking Main power is now OFF Standby power is ON The OK LED on the front panel is blinking If you need to power off the appliance completely so that neither the server nor the service processor draws power unplug the AC power cords from the power supplies at the rear of the server Main power is now OFF Standby power is OFF The OK LED on the front panel is not lighted Taking static discharge precautions Caution Before handling components attach an electrostatic discharge ESD wrist strap to bare metal on the chassis The system s printed circuit boards and hard disk drives contain components that are extremely sensitive to static electricity VTL Value User Maintenance Guide Oct 2007 A 316196301 CHAPTER 2 Using the Integrated Lights Out Manager ILOM service processor The Sun Integrated Lights Out Manager ILOM is a dedicated processor that supports operating system independent management interfaces and applications for the Sun StorageTek VTL Value appliance This chapter describes common ILOM related tasks including Logging in to the service processor on page 15 Changing the ILOM password on page 16 Changing the ILOM password on page 16 Power cycling and rebooting on page 20 Restoring ILOM root and BIOS passwords to the factory defaults on page 21 Logging in to the service processor To login to the ILOM interface proceed as
130. rap processor for POST This includes calculating the frequency loading BSP microcode and applying user requested value for GART Error Reporting setup question Errata workarounds applied to the BSP 78 amp 110 Enumerate and set up application processors This includes microcode loading and workarounds for errata 78 110 106 107 69 63 Re enable cache for boot strap processor and apply workarounds in the BSP for errata 106 107 69 and 63 if appropriate In case of mixed CPU steppings errors are sought and logged and an appropriate frequency for all CPUs is found and applied NOTE APs are left in the CLI HLT state 150 VTL Value User Maintenance Guide Oct 2007 A 316196301 316196301 A Checkpoint C7 0A 0B 00 OE 13 20 24 30 2A 2C 2E 31 33 37 38 39 3A 3B VIEWING POST OUTPUT Description The HT sets link frequencies and widths to their final values This routine gets called after CPU frequency has been calculated to prevent bad programming Initializes the 8042 compatible keyboard controller Detects the presence of PS 2 mouse Detects the presence of keyboard in KBC port Testing and initialization of input devices Also update the kernel variables Traps the INTO9h vector so that the POST INT09h handler gets control for IRQ1 Decompress all available language BIOS logo and Silent logo modules Initialize PM regs and PM PCI regs at Early POST Initial
131. re the cord with the retaining clip K SYSTEM CONTROLLER SC 7 Swing the cable management arm back into the closed position and stop here Replacing system controller components The following customer replaceable components are located on the system controller m CMOS memory battery 316196301 A Chapter 5 Repairing the VTL Value appliance 1 REPLACING SYSTEM CONTROLLER COMPONENTS m Graphics Redirect and Service Processor GRASP board m Dual Inline Memory Modules DIMMs To replace any one of these components start by Accessing system controller components below Accessing system controller components To access the components located on the system controller assembly you must carry out the following tasks m Powering down on page 92 m Removing the cable management arm on page 92 m Removing the system controller on page 93 Powering down 1 Power off system power gracefully if possible using the Solaris init 5 command from the command line or the ILOM remote power controls see Powering down on page 12 for detailed instructions The appliance is now running on standby power 2 Release the power cord retaining clips A below and unplug both power cords B SYSTEM CONTROLLER SC sc tie button Power is now OFF and it is safe to proceed Next task Removing the cable management arm on page 92 w Removing the cable management arm If you need to access the sys
132. rovides a rudimentary power on self test The basic devices required for the appliance to operate are checked memory is tested the Marvell disk controller and attached disks in slot 0 and slot 1 are probed and enumerated and the two Intel Gigabit Ethernet controllers are initialized During the memory test the first megabyte of DRAM is tested by the BIOS before the BIOS code is shadowed that is copied from ROM to DRAM Once executing out of DRAM the BIOS performs a simple memory test a write read of every location with the pattern 55aa55aa The BIOS polls the memory controllers for both correctable and uncorrectable memory errors and logs those errors into the service processor Memory tests can take several minutes you can abort the memory test and continue with POST by pressing any key The progress of the self test is indicated by a series of POST codes These codes are displayed at the lower right hand corner of the system s VGA screen once the self test has progressed far enough to initialize the video monitor However the codes 316196301 A 145 VIEWING POST OUTPUT are displayed as the self test runs and scroll off the screen too quickly to be read An alternate method of displaying the POST codes is to redirect the output of the console to a serial port see Redirecting console output on page 146 The message BMC Responding is displayed at the end of POST Note This memory test is performed only if Quick Boot
133. rque de fabrique ou une marque deposee de Advanced Microdevices Inc Toutes les marques SPARC sont utilis es sous licence et sont des marques de fabrique ou des marques d pos es de SPARC International Inc aux Etats Unis et dans d autres pays Les produits portant les marques SPARC sont bas s sur une architecture d velopp e par Sun Microsystems Inc L interface d utilisation graphique OPEN LOOK et Sun a t d velopp e par Sun Microsystems Inc pour ses utilisateurs et licenci s Sun reconnait les efforts de pionniers de Xerox pour la recherche et le d veloppement du concept des interfaces d utilisation visuelle ou graphique pour l industrie de l informatique Sun d tient une license non exclusive de Xerox sur l interface d utilisation graphique Xerox cette licence couvrant galement les licenci es de Sun qui mettent en place l interface d utilisation graphique OPEN LOOK et qui en outre se conforment aux licences crites de Sun LA DOCUMENTATION EST FOURNIE EN L TAT ET TOUTES AUTRES CONDITIONS DECLARATIONS ET GARANTIES EXPRESSES OU TACITES SONT FORMELLEMENT EXCLUES DANS LA MESURE AUTORISEE PAR LA LOI APPLICABLE Y COMPRIS NOTAMMENT TOUTE GARANTIE IMPLICITE RELATIVE A LA QUALITE MARCHANDE A L APTITUDE A UNE UTILISATION PARTICULIERE OU A L ABSENCE DE CONTREFACON CA Adobe PostScript Revision History Short Name VTL Value User Maintenance Guide Revision History Part Number 316196301 Dash A Date Oc
134. s 0 and 1 60 VTL Value User Maintenance Guide Oct 2007 A 316196301 REPLACING HARD DISK DRIVES If a mechanical lift is available make sure that at least three trained people are available to install the server in the rack It takes two people to operate the lift and install the server and one additional person to insure that the rails are engaged correctly From the front of the rack squeeze the slide rail locks with green plastic handles to release the lock and pull the server about 1 5 inches from the rack Push the green plastic tabs on the middle slide rails to release the first stop Push the green plastic tabs on the middle slide rails to release the second stop and pull the server out about 36 inches from the rack Slide the server completely out of the slide rails and place on a clean stable surface Note If you are removing the server in a data center with narrow aisles under 44 inches or approximately 1 12 meters wide you can order a narrow aisle removal kit from Sun Service 316196301 A Replacing hard disk drives The VTL Value appliance uses SATA disk drive modules 500 GB part number 541 1467 at the time of publication but for the most current list consult the Sun System Handbook http sunsolve sun com handbook pub Systems This section covers the following tasks m Removing and reinstalling the disk access cover on page 61 m Replacing a failed boot drive
135. sata5 5 dsk c8t5d0 3 If the bad disk is logically configured enter the c gadm c unconfigure command and when prompted enter yes to continue as shown below sataX Y dsk cxtydz disk connected configured VTL Value root cfgadm c unconfigure satax Y dsk cxtydz Unconfigure the device at devices device address This operation will suspend activity on the SATA device Continue yes no yes satax Y dsk cxtydz is the full device name of the bad disk in our example sata5 5 dsk c8t5d0 4 If the cfgadm c unconfigure command fails as shown below take the disk offline from the ZFS pool At the command prompt enter the command zpool offline poolN cxtydz VTL_Value root cfgadm c unconfigure sataX Y dsk cxtydz Unconfigure the device at devices device address This operation will suspend activity on the SATA device Continue yes no yes cfgadm Hardware specific failure devices device address VTL Value root zpool offline poolN cxtydz Failed to unconfig device at ap id satax Y dsk cxtydz is the full device name of the bad disk in our example Sata5 5 dsk c8t5d0 poolNis the ZFS pool number that contains the bad disk and extydz is the device name of the bad disk poo18 and 086560 in our example 80 VTL Value User Maintenance Guide Oct 2007 A 316196301 REPLACING HARD DISK DRIVES If you had to take the bad disk offline from the ZFS pool due to a failure of the
136. sing the Solaris operating system via the ILOM 1 On the Integrated Lights Out Manager ILOM page press the Remote Control button A below REFRESH LOG OUT Information Versions Session Time Out Components Versions View the version of ILOM firmware currently in use 4 VIL Value User Maintenance Guide Oct 2007 A 316196301 THE INTEGRATED LIGHTS OUT MANAGER ILOM SERVICE PROCESSOR 2 On the Launch Redirection panel click the radio button for 8 or 16 bit resolution B below and press Launch Redirection Role User Administrator root SP Hostname SUNSPDO144F1F8 Sun Integrated Lights Out Manager Remote Control Redirection Remote Power Control Mouse Mode Settings Launch Redirection Manage the host remotely by redirecting the system console to your local machine Launch the Sun ILOM Console to manage multiple blades from one window and utilize the RKVMS features Select 16 bit high qu color redirection for fast connections or 8 bit lower aualitv color redirection for slower connections C I want to see redirection in 16 bit want to see redirection in 8 bit 6 Launch Redirection Ea E Java starts downloads files and launches the Java console 3 When the download dialog appears click the Open with radio button and select Java TM Web Start Launcher from the list D below Then press OK E You have chosen to open 2 jnlpgenerator 8 which is JNL
137. ssage Insufficient metadevice database replicas located The system enters single user mode To boot in multiuser mode the system must have a state database replica quorum At least four of the six replicated database copies that store configuration and state information for the metadevices logical disks must be completely consistent with each other After a disk has failed this condition cannot be met some of the replicas are stale and no longer reflect the current state of the metadevices Before proceeding further you must refresh the metadata and restore the system s ability to boot into multiuser mode Proceed as follows 1 Using a web browser log in to the ILOM service processor and redirect the Solaris system console Then using the ILOM remote console application log in to Solaris as root and open a Solaris terminal window If you do not have access to a web browser you can connect to the appliance session via ssh and then become root using su laptop user ssh 1 vtladmin appliance host name or IP address Password VTL Value vtladmin amp su Password VTL_Value root As a security precaution remote root login is disabled by default So you must use the vtladmin account 2 If the VTL Value appliance has not rebooted into single user mode stop here Go to the next task noted at the end of this procedure 64 VTL Value User Maintenance Guide Oct 2007 A 316196301 REPLACING HARD DISK D
138. ssis 108 VTL Value User Maintenance Guide Oct 2007 A 316196301 REPLACING SYSTEM CONTROLLER COMPONENTS 4 Push the system controller into the bay until it firmly engages the connector on the power distribution board 5 Push the system controller further until it is seated firmly 6 Lift the system controller handle C above until the latch clicks into place Next task Reinstalling the cable management arm CMA on page 109 Reinstalling the cable management arm CMA 1 Placing your hand under the CMA for support fit the two pins A B below into the keyholes in the CMA to chassis bracket C D 2 Rotate CMA towards you until it seats with an audible snap E above Next task Restarting the VTL Value appliance on page 110 316196301 A Chapter 5 Repairing the VTL Value appliance 9 REPLACING SYSTEM CONTROLLER COMPONENTS Restarting the VTL Value appliance 1 Connect the AC power cords to the connectors on the power supplies A and B below Secure the cords with the retaining clips C and D SYSTEM CONTROLLER SC 2 Go around to the front of the appliance Using a stylus or ballpoint pen press the power button F below and start the appliance 3 Stop here 110 VTL Value User Maintenance Guide Oct 2007 A 316196301 APPENDIX A System Specifications This appendix contains physical power environmental and acoustic noise emission specifications for the VT
139. stem into memory The VTL Value BIOS includes 128 KB of read only memory ROM of which approximately 86 KB are used by the VGA controller the Marvell controller and the on board network interface card NIC This leaves about 42KB of BIOS Option ROM for PCI devices For advice on handling boot problems that result from inadequate BIOS Option ROM see Coping with BIOS Option ROM Exhaustion on page 54 When the system boots BIOS detects devices in the order determined by the hexadecimal address at which the device appears on the system bus The table below list devices including PCI slots by bus address Bus Hex Address Device 0 1 Marvell 0 0 2 Marvell 1 0x3 USB 1 1 0x3 VGA 0x3 USB2 0x5 Marvell 2 0x6 Marvell 3 0 7 0 8 OxA Marvell 4 31 UPDATING BIOS AND FIRMWARE Bus Hex Address Device OxB Marvell 5 OxD PCI SLOT 0 OxE PCI SLOT 1 For information about BIOS POST testing POST codes POST code checkpoints and console redirection see Appendix F Updating BIOS and firmware Caution The default BIOS configuration is set at the factory and should never be modified without express instructions from a Sun support representative Incorrect BIOS incorrect BIOS settings or incorrect firmware can render the VTL Value appliance inoperable In particular the AMD PowerNow feature shown on the Advanced menu of the BIOS Setup utility has been deliberately disabled The VTL Value BIOS is
140. still ON The OK LED on the front panel is blinking 2 Unplug the AC power cords from the power supplies at the rear of the server Power is now OFF The OK LED on the front panel is not lighted Next task Removing the cable management arm on page 47 w Removing the cable management arm If you need to access the system controller 5C remove the cable management arm CMA using the following procedure 1 Lift the small tab A below on the CMA to chassis bracket to release the right pinhead B 2 Push the CMA toward the chassis C above so that the second pinhead D aligns with the keyhole E freeing the CMA to drop away from the bracket 3 Pull the CMA away from the rear of the chassis and remove the CMA from the slide rail extension Next task Removing the system controller on page 48 316196301 A Chapter 3 BIOS and BIOS parameters 7 RECOVERING FROM A BIOS MISCONFIGURATION 48 Removing the system controller The system controller is a sub enclosure that can be removed from the back of the main system enclosure The system controller contains the CPUs memory the Graphics Redirect and Service Processor GRASP board and optional PCI cards Caution To prevent electrostatic discharge ESD damage to the components on the system controller connect a ground strap between yourself and the chassis ground before proceeding Shut down the power from the front panel and then unplug both power sup
141. t Boot Device Priority kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk Device Device Device Device Device Device Device Boot kkxkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk Removable IBA GE Slo IBA GE Slo IBA GE Slo IBA GE Slo Hard Drive ATAPI CDROM Dev 0708 0709 0808 0809 v v v Specifies the boot sequence from the available devices A device enclosed in parenthesis has been disabled in the corresponding type menu Select Screen Select Item Change Option F1 General Help F10 Save and Exit ESC Exit 316196301 A Chapter E BIOS utility screen reference 135 BOOT MENU kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkxk Boot Menu gt Hard Disk Drives Boot kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk Hard Disk Drives Specifies the boot RRR TR TR TO OR RR RK RK KAR sequence from the 1st Drive SATA 06CO S00 available devices 2nd Drive SATA 06C4 S01 Select Screen o Select Item Change Option F1 General Help F10 Save and Exit ESC Exit
142. t 2007 Comments iv VTL Value User Maintenance Guide Oct 2007 Contents Revision History Contents About this book Using this book Taking advantage of this book s hypertext features Understanding the conventions used in this book Using the Sun StorageTek CRC Commenting on this book Servicing VTL Value appliances Customer Replaceable Units CRUs The Integrated Lights Out Manager ILOM service processor Addressing general requirements Gathering the required tools Assembling the required personnel Taking the required precautions Maintaining the stability of rack mounting systems Insuring adequate system cooling Insuring that systems are powered off correctly iii xi xi xii xiii xiii xiii o N Taking static discharge precautions Using the Integrated Lights Out Manager ILOM service processor Logging in to the service processor Changing the ILOM password Logging in to Solaris Power cycling and rebooting Restoring ILOM root and BIOS passwords to the factory defaults BIOS and BIOS parameters Updating BIOS and firmware Reflashing BIOS and ILOM firmware Recovering system hangs following BIOS updates Accessing BIOS settings Recovering from a BIOS misconfiguration Coping with BIOS Option ROM Exhaustion Maintaining VTL Value appliances Repairing the VTL Value appliance Before proceeding Locating MAC addresses Removing a VIL appliance from a rack Replacing hard disk drives Remo
143. t block code is copied from ROM to lower RAM BIOS is now executing out of RAM Key sequence and OEM specific method is checked to determine if BIOS recovery is forced If next code is E0 BIOS recovery is being executed Main BIOS checksum is tested Restoring CPUID moving boot block runtime interface module to RAM determine whether to execute serial flash Decompressing runtime module into RAM Storing CPUID information in memory Copying main BIOS into memory Giving control to BIOS POST Check CMOS diagnostic byte to determine if battery power is OK and CMOS checksum is OK If the CMOS checksum is bad update CMOS with power on default values A 316196301 316196301 A Code 00c2 00c3 00c5 00c6 00c7 000a 000c 000e 8600 5000 8613 0024 862a 002a 042a 052a 122a 152a 252a 202c 002e 0033 0037 VIEWING POST OUTPUT Description Set up boot strap processor for POST This includes frequency calculation loading BSP microcode and applying user requested value for GART Error Reporting setup question Errata workarounds applied to the BSP 478 amp 110 Enumerate and set up application processors This includes microcode loading and workarounds for errata 78 110 106 107 69 63 Re enable cache for boot strap processor and apply workarounds in the BSP for errata 106 107 69 and 63 if appropriate HT sets link frequencies and widths to thei
144. t down on the metal bracket D above and the top edge of the HBA H firmly seating the male connectors on the HBA F above within the PCI X socket on the I O board G Do not bend or twist the GRASP assembly when inserting it 8 Secure the mounting bracket D above to the chassis using the screw that you set aside at the start of this procedure Next task Replacing the system controller and restarting on page 108 316196301 A Chapter 5 Repairing the VTL Value appliance 107 REPLACING SYSTEM CONTROLLER COMPONENTS Replacing the system controller and restarting Once you have finished servicing system controller components carry out the following tasks m Returning the system controller to the chassis on page 108 m Reinstalling the cable management arm CMA on page 109 m Restarting the VTL Value appliance on page 110 Returning the system controller to the chassis 1 Place the system controller cover A below in position on the enclosure and slide it forward to engage the captive screws B Caution Do not reinstall the system controller without the cover If you operate the system without the cover in place the system may overheat and damage system components and service processor may report an over temperature event at proc pl t core 2 Secure the cover by tightening the three plastic capped captive screws B below 3 Align the system controller with the empty bay in the appliance cha
145. ted Thus you must pull the power cords from the power supplies to avoid any risk from inadvertent contact with those connectors 1 Using a stylus ballpoint pen or similar pointed device hold down the system controller eject button A below 2 Rotate the system controller handle toward you B below ES V 2 3 Grasping the system controller handle B above with one hand and supporting the weight of the system controller with the other pull the system controller from the chassis and slide it out C 94 VTL Value User Maintenance Guide Oct 2007 A 316196301 REPLACING SYSTEM CONTROLLER COMPONENTS 4 Loosen the three green capped captive screws D below under the system controller handle 5 Push the system controller cover toward the rear of the chassis and lift it off E above Next task With the service processor open you can perform any of the following tasks 316196301 A Replacing the system battery on page 96 Replacing Graphics Redirect And Service Processor on page 98 Replacing dual inline memory modules DIMMs on page 102 Replacing host bus adapters HBAs on page 104 Chapter 5 Repairing the VTL Value appliance 55 REPLACING SYSTEM CONTROLLER COMPONENTS Replacing the system battery The VTL Value appliance stores date time and other basic system configuration information in a CMOS memory chip powered by a small battery part number 150 3993at the time of publication but f
146. tem controller 5C remove the cable management arm CMA using the following procedure 92 VTL Value User Maintenance Guide Oct 2007 A 316196301 REPLACING SYSTEM CONTROLLER COMPONENTS 1 Lift the small tab A below on the CMA to chassis bracket to release the right pinhead B 2 Push the CMA toward the chassis C above so that the second pinhead D aligns with the keyhole E freeing the CMA to drop away from the bracket 3 Pull the CMA away from the rear of the chassis and remove the CMA from the slide rail extension Next task Removing the system controller on page 93 Removing the system controller The system controller is a sub enclosure that can be removed from the back of the main system enclosure The system controller contains the CPUs memory the Graphics Redirect and Service Processor GRASP board and optional PCI cards the system controller connect a ground strap between yourself and the chassis ground before proceeding Shut down the power from the front panel and then unplug both power supply cords 0 Caution To prevent electrostatic discharge ESD damage to the components on 316196301 A Chapter 5 Repairing the VTL Value appliance 3 REPLACING SYSTEM CONTROLLER COMPONENTS Caution Although both power supplies should turn off then when you remove the system controller voltage could be present on the chassis connectors if either power supply did not shut down as expec
147. that are extremely sensitive to static electricity Replacing hot swappable fan modules Caution Cooling airflow is impeded whenever the fan tray access cover is not installed on a running VTL appliance To avoid over temperature warnings and potential component damage you must complete all service activities and reinstall the cover in under 60 seconds so read the instructions below BEFORE you start You must know the process well enough to work quickly once you open the fan tray access cover Five hot swappable fan modules cool the VTL Value appliance Each module holds two fans supplied and replaced as a unit part number 541 0458 at the time of publication but for the latest part numbers see the Sun System Handbook 86 VTL Value User Maintenance Guide Oct 2007 A 316196301 REPLACING CHASSIS COMPONENTS lt http sunsolve sun com handbook_pub Systems gt Fans are labeled FTO fantray 0 to FT4 fan tray 4 Green and amber light emitting diodes LEDs indicate the condition of each module Ready to Remove Fault e 4f Service action oA Service action 0 ox oK allowed required m When the green LED is lit the fan module is fully operational both fans are running m When the amber LED is lit the fan module has failed neither fan is operational m When both the green and amber LEDs are lit the fan module is degraded one of the two fans in the fan module has failed Note that some VTL Value drive mod
148. the example above the drive in slot 17 c8t5 controller 8 target 5 is the failed drive Chapter 5 Repairing the VTL Value appliance 77 REPLACING HARD DISK DRIVES 4 At the Solaris command prompt enter the zpool status xv command The output for our example looks something like the following VTL Value root 4 zpool status xv pool pool8 One or more devices could not be opened Sufficient replicas exist for the pool to continue functioning in a degraded state action Attach the missing device and online it using zpool online See http www sun com msg ZFS 8000 D3 Scrub resilver completed with 0 errors on Tue Jun 19 12 15 47 2007 config NAME STATE READ WRITE CKSUM pool8 DEGRADED 0 0 0 1 DEGRADED 0 0 0 2000 ONLINE 0 0 0 c8tidO ONLINE 0 0 0 c8t2d0 ONLINE 0 0 0 200 ONLINE 0 0 0 c8t4dO ONLINE 0 0 0 spare DEGRADED 0 0 0 086580 UNAVAIL 0 0 0 0065780 ONLINE 0 0 0 2000 ONLINE 0 0 0 spares 0000 INUSE currently in use c5t7d0 AVAIL c7t7d0 AVAIL c8t7d0 AVAIL errors No known data errors VTL Value root t 5 Checkthe zpool status output for ZFS errors and note the device name and pool number In the example above the faulty disk device c8t5d0 is unavailable UNAVAIL The ZFS pool that contains the disk poo18 is therefore operating ina DEGRADED state using spare disk cot7d0 VTL Value User Maintenance Guide Oct 2007 A 316196301
149. tightly coupled with the Integrated Lights Out Manager ILOM firmware so the two are always updated together This section describes the normal upgrade process and procedures for handling post update problems See the following subsections m Reflashing BIOS and ILOM firmware on page 32 m Recovering system hangs following BIOS updates on page 35 Reflashing BIOS and ILOM firmware To upgrade the VTL Value BIOS and the service processor firmware perform the following tasks m Initial checks and preparations for a BIOS and firmware upgrade on page 33 m Running the BIOS and firmware update on page 34 32 VTL Value User Maintenance Guide Oct 2007 A 316196301 UPDATING BIOS AND FIRMWARE Initial checks and preparations for a BIOS and firmware upgrade Caution Never upgrade VTL Value BIOS and firmware unless directed to do so by a Sun technical support representative Installing incorrect BIOS and firmware can disable the VTL Value appliance 1 Make sure that you will have reliable power for the duration of the upgrade Make sure that power cords cannot be inadvertently unplugged If system standby power were to fail during the firmware update procedure the ILOM could become unbootable 2 Power the server down using one of the methods listed m If you are logged in to a redirected Solaris console session open a terminal window and shut down using the init 5 command init 5 The init 5 comman
150. tion General Help Save and Exit Exit 130 VTL Value User Maintenance Guide Oct 2007 A 316196301 ADVANCED MENU Advanced Menu AMD PowerNow Configuration Note The AMD PowerNow feature is disabled by default on VTL Value appliances Some problems have been observed when using this feature on certain operating systems If you want to enable this feature first check the VTL Value appliance Product Notes 819 4364 for any currently known issues for your operating system kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk AMD PowerNow Configuration Enabled Disabled o kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk PowerNow PowerNow Disabled Select Screen Select Item Change Option Fl General Help F10 Save and Exit ESC Exit kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk Advanced Menu gt Remote Access Configuration Advanced kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk Configure Remote Access type and parameters Select Remote Access kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk OK type Remote Access Enabled Serial port number 11
151. tps 129 80 58 187 What should Firefox do with this file Java TM Web Start Launcher default C Save to Disk Do this automatically for files like this from now on The jnlp file launches the Sun ILOM Remote Console application and displays the Solaris login screen for the VTL Value server 4 When the Sun ILOM Remote Console application interface appears select Devices from the main menu F below and check the Mouse check box in the submenu G You check the Mouse check box to enable mouse support inside the Remote Console environment Redirect Keyboard Help Keyboard JavaRConsole t i Redirect the local mouse Mil 3 CD ROM Image 4 J Floppy Image Y e Save as host defaults S O La r S Welcome to VT Value server Please enter your user name TA Sun Solaris user account 5 In the Please enter your user name field H above of the Solaris login page enter the name of your Solaris administrative account 316196301 A Chapter 2 Using the Integrated Lights Out Manager ILOM service processor 19 POWER CYCLING AND REBOOTING 6 When the Welcome Sun Solaris user account appears enter the password for the Solaris root account in the Please enter your password field J below Welcome Sun_Solaris_user_account Please enter your password P Help Options Y Start Over When
152. tton GRASP assembly power indicator LED The GRASP board has one power indicator LED LED color Status Explanation green ON 3 3 V standby power is reaching the GRASP board green OFF 3 3 V standby power is disconnected Chapter G Status Indicator LEDs 9 160 VTL Value User Maintenance Guide Oct 2007 A 316196301 APPENDIX H Connector pinouts 316196301 A This appendix contains pinout information for the following connectors USB connector on page 162 Serial connector on page 162 10 100BASE T connector on page 163 10 100 1000BASE T connector on page 164 VGA video connector on page 165 O to disk backplane connectors on page 166 Power supply connector on page 171 Disk backplane to front indicator connector on page 172 Backplane To Disk Backplane Connector on page 172 Fan Tray Connectors on page 174 Fan Connectors on page 175 161 USB connector The USB connector pins and their corresponding descriptions are shown in the figure and table in this section Pin Pin Name Description 1 5V 5V supply 2 Data Negative side of differential for data 3 Data Positive side of differential for data 4 Gnd Ground Serial connector The RJ 45 serial connector pins and their corresponding descriptions are shown in the figure and table in this section Pin Pin Name Description 1 RTS Ready to send 2 DTR Data terminal ready 3 T
153. ules may include a blue LED Fan modules are always ready to remove so a blue LED if present can be safely ignored To replace one or more modules carry out the following tasks m Accessing the fan module bay on page 87 Changing a fan module on page 87 Accessing the fan module bay Make sure that the VTL Value cables have enough play to allow you to slide the appliance forward in the rack and make sure that the rack will not tip Deploy any anti tilt bars installed on the rack If the cables have enough play in them slide the appliance out on its rails far enough to allow you to remove the fan tray access cover and replace the fan module Otherwise if the cables will not let you slide the appliance out far enough or if the rack is not steady enough unrack the appliance using the procedure outlined in Removing the appliance from the rack on page 60 Next task Changing a fan module on page 87 Changing a fan module 316196301 A To keep the appliance as cool as possible replace modules one at a time closing the cover between replacements and allowing the temperature to stabilize Replace failed modules first Then replace degraded modules For each faulty fan module proceed as follows 1 Have the replacement fan module close at hand Chapter 5 Repairing the VTL Value appliance 7 REPLACING CHASSIS COMPONENTS 2 Open the fan tray access cover Using a No 2 Phillips screwdriver A below
154. utton A below REFRESH LOG OUT Role User Administrator root SP Hostname SUNSPOD144F1F8 Sun Integrated Lights Out Manager System Information Versions Session Time Out Components Versions View the version of ILOM firmware currently in use 2 On the Launch Redirection panel click the radio button for 8 or 16 bit resolution B below and press Launch Redirection Role U Administrator root SP Hostname SUNSPDO144F1F8353 REERESELS LS LOGLOL Sun Integrated Lights Out Manager Remote Control Redirection Remote Power Control Mouse Mode Settings Launch Redirection Manage the host remotely by redirecting the system console to your local machine Launch the Sun ILOM R Console to manage multiple blades from one window and utilize the RKVMS features Select 16 bit high qu color redirection for fast connections or 8 bit lower aualitv color redirection for slower connections C want to see redirection in 16 bit Qf I want to see redirection in 8 bit 6 Launch Redirection ee Java starts downloads files and launches the Java console 18 VTL Value User Maintenance Guide Oct 2007 A 316196301 LOGGING IN TO SOLARIS 3 When the download dialog appears click the Open with radio button and select Java TM Web Start Launcher from the list D below Then press OK E You have chosen to open m jnlpgenerator 8 which is a JNLP File from ht
155. v Replacing the bad boot drive Caution Cooling airflow is impeded whenever the drive bay cover is not installed on a running VTL appliance To avoid over temperature warnings and potential component damage you must complete all service activities and reinstall the cover in under 60 seconds Read the instructions below BEFORE proceeding with disk replacement You must know the process well enough to work quickly once you open the disk drive bay Have a replacement disk at hand The replacement disk must be the same type and capacity as the unit it replaces Make sure that the VTL Value cables have enough play to allow you to slide the appliance forward in the rack and make sure that the rack will not tip Deploy any anti tilt bars installed on the rack If the cables have enough play in them slide the appliance out on its rails far enough to allow you to remove the cover of the disk drive bay and access the disk drives Otherwise if the cables will not let you slide the appliance out far enough or if the rack is not steady enough unrack the appliance using the procedure outlined in Removing the appliance from the rack on page 60 Open the drive bay cover as described in Removing the disk drive access cover on page 62 Caution Cooling airflow is now interrupted You have at most 60 seconds to complete the remainder of this procedure VTL Value User Maintenance Guide Oct 2007 A 316196301 REPLACING HARD
156. ving and reinstalling the disk access cover Replacing a failed boot drive Replacing a failed data drive Replacing chassis components Replacing hot swappable fan modules Replacing hot swappable power supplies VTL Value User Maintenance Guide Oct 2007 14 15 15 16 18 20 21 31 32 32 35 44 46 54 57 59 59 60 60 61 61 63 76 86 86 89 Replacing system controller components Accessing system controller components Replacing the system battery Replacing Graphics Redirect And Service Processor Replacing dual inline memory modules DIMMs Replacing host bus adapters HBAs Replacing the system controller and restarting System Specifications Front and rear overviews of the VTL Value server ILOM command reference Connecting to ILOM via a serial port BIOS utility screen reference Main menu Advanced Menu Advanced Menu CPU Configuration Advanced Menu IDE Configuration Advanced Menu gt SuperIO Chipset Configuration Advanced Menu ACPI Configuration Advanced Menu Advanced ACPI Configuration Advanced Menu Event Logging Details Advanced Menu gt HyperTransport Configuration Advanced Menu gt IPMI 2 0 Configuration Advanced Menu gt IPMI 2 0 gt View BMC Event Log Advanced Menu gt IPMI 2 0 gt LAN Configuration Advanced Menu gt IPMI 2 0 gt PEF Configuration Advanced Menu gt MPS Configuration Contents 91 92 96 98 102 104 108 111 113 115 119 121 122 122 123
157. wer Off Power On greyed out if power is currently on Power cycle Press Save D Restoring ILOM root and BIOS passwords to the factory defaults From the Remote Control tab A below select the Remote Power Control You can easily change known passwords using the ILOM user interface But if you forget the root password for the ILOM service processor or the optional BIOS password if set you need to reset both to the factory defaults Carry out the following tasks Powering down on page 22 Removing the cable management arm on page 22 Removing the system controller on page 23 Clearing the passwords on page 25 Replacing the cable management arm on page 27 Replacing the cable management arm on page 27 Restoring main power and starting the server on page 28 Chapter 2 Using the Integrated Lights Out Manager ILOM service processor 21 RESTORING ILOM ROOT AND BIOS PASSWORDS TO THE FACTORY DEFAULTS 22 m Changing passwords on page 16 Powering down Caution Pressing the Power button does NOT cut off power to the appliance The GRASP service processor board and power supply fans continue to draw power after the button has been pressed To completely power off the appliance you must disconnect the AC power cords from the power supplies on the back panel of the appliance See below for detailed procedures Shut down the appliance to standby power using one of the following pr
158. xt for ACPI 00 Prepares CPU for booting to OS by copying all of the context of the BSP to all application processors present NOTE APs are left in the CLIHLT state 61 70 OEM POST Error This range is reserved for chipset vendors and system manufacturers The error associated with this value may be different from one platform to the next 316196301 A Chapter F BIOS POST codes 153 VIEWING POST OUTPUT 154 VTL Value User Maintenance Guide Oct 2007 A 316196301 APPENDIX G Status Indicator LEDs This appendix describes the status and fault LEDs on the appliance The information is organized to describe external LEDs that can be viewed on the outside of the appliance and internal LEDs that can be viewed only with the main cover removed This appendix contains the following sections m External LEDs on page 155 m Internal LEDs on page 157 316196301 A External LEDs The table below lists the external LEDs that are located on the front and rear panels of the appliance Name Color Function Enclosure Status Front and rear panels Locate LED and switch White Operators can turn this LED ON remotely to help them locate the appliance in a crowded appliance room Press to turn on or off Pressing the Locate LED Switch for five seconds turns all indicators on for 15 seconds Fault Amber Alert Service action is required Power Green Steady Power is on Blink Standby power is on but main power is of
159. y Submirror 1 d42 State Okay Pass 1 Read option roundrobin default Write option parallel default Size 204812685 blocks 97 GB d41 Submirror of d40 State Okay d52 Submirror of d50 Invoke metasync d50 Size 20482875 blocks 9 8 GB Stripe 0 Device Start Block DBase State Device Relocation Information Device Reloc Device ID c6t4dO Yes 181 sd SATA HITACHI HDS7250S KRVN65ZAKHTM2F c6todO Yes 181 sd SATA HITACHI HDS7250S KRVN65ZAKHXKEH VTL_Value root 3 If the metadb or metastat commands reveal problems contact Sun technical support for assistance 4 If the metadb or metastat commands do not reveal any problems stop here The mirror has been reestablished Note that the resync process may take 24 hours or more to complete Replacing a failed data drive To replace a failed non bootable data drive and return the appliance to normal operation you must thus complete the following tasks m Identifying the failed data drive on page 77 m Unconfiguring the bad data drive on page 79 m Replacing the bad data drive on page 81 76 VTL Value User Maintenance Guide Oct 2007 A 316196301 316196301 A REPLACING HARD DISK DRIVES m Checking and correcting the logical data disk configuration on page 83 Identifying the failed data drive 1 Using a web browser log in to the ILOM service processor and redirect the Solaris system console Then using the ILOM remote console appli
160. ze 204812685 blocks 97 GB d41 Submirror of d40 State Okay Size 204812685 blocks 97 GB Stripe 0 Device Start Block DBase State Reloc Hot Spare 3 0 Okay Yes d42 Submirror of d40 Invoke metasync d40 Size 204812685 blocks 97 GB Stripe 0 Device Start Block DBase State Reloc Hot Spare c6t4d0s3 0 No Yes d50 Mirror Submirror 0 d51 State Okay 2 Needs Submirror 1 State Pass 1 maintenance Read option roundrobin default Write option parallel default Size 20482875 blocks 9 8 GB d51 Submirror of d50 State Okay Size 20482875 blocks 9 8 GB Stripe 0 Device Start Block DBase State Reloc Hot Spare 000 0 Okay Yes d52 Submirror of d50 State Needs maintenance Invoke metasync d50 Size 20482875 blocks 9 8 GB VTL Value User Maintenance Guide Oct 2007 A 316196301 REPLACING HARD DISK DRIVES Stripe 0 Device Start Block DBase State Reloc Hot Spare Device Relocation Information Device Reloc Device ID c6t4dO Yes idl sdesATA HITACHI 572505 KRVN65ZAKHTM2F c6todO Yes idl sd SATA HITACHI 572505 KRVN6 5 ZAKHXKEH VTL_Value root 3 Run the repair mirror script as shown below VITL_Value root path repair mirror t replacement disk where replacement disk is the replacement for the failed member of the mirrored pair either mirror disk 0 or mirror disk 1 our example the replacement is m
161. zpool detach command See below VTL_Value root zpool detach poolN cntpdq poolN is the ZFS pool number 18 in our example and is the device name of the spare disk cOt7d0 in our example 6 If the replacement drive is online ONLINE and the spare is back in the global spares pool AVAIL the data disk has been successfully replaced Stop here Chapter 5 Repairing the VTL Value appliance 85 REPLACING CHASSIS COMPONENTS 7 Otherwise if the replacement drive is not online ONLINE or the spare is not back in the global spares pool AVAIL contact Sun technical support for assistance Replacing chassis components This section outlines replacement procedures for customer replaceable units CRUs that are located on the system chassis This section contains procedures for replacing the following components m Replacing hot swappable fan modules on page 86 CRU m Replacing hot swappable power supplies on page 89 CRU m Accessing system controller components on page 92 m Replacing the system battery on page 96 CRU m Replacing Graphics Redirect And Service Processor on page 98 CRU m Replacing dual inline memory modules DIMMs on page 102 CRU m Replacing host bus adapters HBAs on page 104 CRU Caution Before handling components attach an ESD wrist strap to bare metal on the chassis The system s printed circuit boards and hard disk drives contain components

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