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MDE-4677A PAM 5000 Service Manual

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1. f GILBARCO lt VEEDER ROOT PAM 5000 Service Menu b 1 HW amp SW Information gt 2 Installation gt 3 Operation gt 4 Reset 5 Diagnostics b 5 1 Forecourt Devices DSB DMB Port Statistics Port TX RX RX Error b 5 2 System Logs 5 3 Communication 5 3 1 Ethernet Statistics 5 3 2 DSB DMB Statistics 5 3 3 Protocols J gt 5 6 Peripherals b WW amp M 54 Pee 5 4 oo Internet Protocols Menu 5 3 3 Protocol diagnostic can be used for adding protocol features but is not supported in the PAM Replacement Application program Page 86 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Diagnostics Menu 5 Configuration and Service Peeper Menu 5 4 The PAM 5000 has an embedded communication dump facility which is called a Peeper The Peeper can run in two different modes e Peep file swap mode e Peep file incremental mode Each file can be given an optional file name default is peepfile The extension is a letter followed by a two digit sequence number running from 00 to 99 When running in the swap mode the Peeper will swap between two file series a and b series that is peepfile a00 peepfile bOO peepfile a00 until the sequence number is manually incremented by the user by pressing Skip This is typically done when an interesting event has occurred Hereafter the Peeper will continue swapping between peepfile aO1 peepfile bO
2. Initialization complete and program CRC error Figure 4 56 Web Page Menu 5 2 3 Application Log PSS 5000 Service Menu admin Windows Internet Explorer a ww S P55 5000 Service Menu admin f N GILBARCO _ PAM 5000 Service Menu b 1 HW amp SW Information gt 2 Installation gt 3 Operation gt 4 Reset 4 Diagnostics Master Reset 2007 01 02 O7 18 b 5 1 Forecourt Devices Initialization complete 5 2 System Logs 5 2 1 Upload Log gt 5 2 2 Reset Logs 5 2 3 Application Log 524 Access Log 5 2 5 Board Error Log b 5 3 Communication 54 Peep gt 5 6 Peripherals b OW W amp M Page 82 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Diagnostics Menu 5 Configuration and Service Using Local Service Panel go to Menu 5 2 3 and step though the selection menu using the lt RIGHT gt button APPLICATION LOG Master Reset 200 Bia Initialization c Press the lt OK gt button to return to menu 5 2 Access Log Menu 5 2 4 The Access Log can only be read via the Web The Access log displays the date and time Host IP Address and Protocol HTTP and FTP Figure 4 57 Web Page Menu 5 2 4 Access Log PAM 5000 Service Menu admin Windows Internet Explorer EER Go OO http 4 10 28 151 170 i a v i X Gooak lej we de fe PAM 5000 Service Menu admin a amp Tools Access Lo
3. Ow C htep 10 28 151 170 i E 4 a OO a ve a PAM 5000 Service Menu admin iG Tools TCPAP Setup f GILBARCO lt VEEDER ROOT PAM 5000 Service Menu gt 1 HW amp SW Information 2 Installation 2 1 Protocol to Port Assignment 2 2 Date and Time 2 3 Communication Setup 2 3 1 TCP IP Setup 2 3 2 Service Port Setup 2 3 3 Datalink Timeout 2 3 6 Dialup setup test 2 3 7 Online Offline event TCP IP Setup saved time gt 2 4 System Profile Settings will take effect after next PAM Reset 2 5 Application Setup X 2 6 Software Upload gt 3 Operation gt 4 Reset gt 5 Diagnostics gt WW amp M Internet Page 38 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Installation Menu 2 Configuration and Service Use the PAM Reset menu 4 link to perform a Soft Reset Soft Reset does not clear any configuration data or transactions The new TCP IP setup will be active after the reset To set the above mentioned TCP IP parameters from the local service panel proceed to menu 2 3 1 and press the lt RIGHT gt button to display the current IP address and proceed to the setup menu TCP IP IP ADDRESS USE DHCP ere 10 10 10 199 NO If you select Yes IP Address subnet mask and default gateway will be received from the network s DHCP Server USE DHCP is set to No from factory If there is no connection to a DHCP Server the network parameters wi
4. Configuration and Service Diagnostics Menu 5 Figure 4 64 Web Page Running Java Peeper Applet Start Peeper r E hitp 10 28 151 170 peep cei Windows Internet Explorer a673 pe A G4 Y LS http 10 28 151 170 peep cgi vi ty x Google e j a 5 w amp C http 1 10 28 151 170 peep cgi A dah i Page Tools o 01000 Spc Do not close the browser window before pressing the Stop button Output fle fi peepfile Max size kb 500 Peep applet ready Version 1 00 RX Error Waiting For http 10 28 151 170 peepfrm2 htm Internet R 100 7 After a while the data counters should be updated as a result of the ongoing communication Page 90 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Diagnostics Menu 5 Configuration and Service Figure 4 65 Web Page Running Peeper Data Collected http 10 28 151 170 peep cgi Windows Internet Explorer Bf jek p CA GA Y E http 10 28 151 170 peep cgi oea Al rA w k http 10 28 151 170 peep cgi dh v i Page Qj Tools Do not close the browser window before pressing the Stop button Starting peep filename c peepfile cO0 Written 131851 Port TX RX RX Error 13 19457 17295 S 0 41 TCPAP o y Figure 4 66 Peeper Data Counter Running To stop the data collection press Stop It is also possible to save the running p
5. For a detailed comparison between the PAM 1000 and PAM 5000 configuration refer to PAM 1000 PAM 5000 Configuration Defaults on page F 1 Fueling Positions The maximum number of fueling points can be 24 or 36 Deauthorize Timer The Deauthorize timer is fixed at 4 minutes Pumps will return from AUTH to IDLE state after the timeout This is controlled by the PAM 5000 If the timer is disabled the pumps will remain authorized until the POS deauthorizes MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page 51 Configuration and Service Installation Menu 2 Buffered Price Mode If the Buffed Price Mode is enabled a new price from the POS will be accepted and the price sent to the pumps when they are in IDLE or CALL state If Buffered Price Mode is disabled no new price will be accepted before pumps are in IDLE State Prices Only to IDLE FPs Can only be selected if Buffered Price Mode is enabled It will be disabled automatically if the Buffered Price Mode is disabled 12 Pumps per Port Is new compared to PAM 1000 By default 16 pumps will be controlled by each of the first 2 pump ports POS FP 1 16 17 32 and 4 pumps by the third port POS FP 33 36 If 12 Pumps per Port is enabled the PAM will control 12 pumps on each port loop as PAM 1000 Delay from POS Communication Loss to Pump Stop Is new compared to PAM 1000 This setting and its functionality is a replacement of the PAM 10
6. PAM 5000 Service Menu admin Windows Internet Explorer TEAR 6 v O http 10 28 151 170 v s x Go gle Pir z m gt we we s PAM 5000 Service Menu admin fay D h ib Page Of Tools Protocol to Port Assignment f GILBARCO VEEDER ROOT PAM 5000 Service Menu b 1 HW amp SW Information 2 Installation 2 1 Protocol to Port Assignment 2 2 Date and Time gt 2 3 Communication Setup b 2 4 System Profile Edit Protocol to Port Assignment 2 5 Application Setup 2 6 Software Upload Save changes gt 3 Operation b 4 Reset b 5 Diagnostics pr 3 Protocol Combination no cononaion o ooon 4 Save changes Now O Later internet A100 If you select Now and click OK The new Protocol assignments will be activated after a Master Reset Note All pump configuration and unpaid transactions will be cleared at Master Reset Figure 4 13 Edit Protocol to Port Assignment Selecting Now Edit Protocol to Port Assignment Windows Internet Explorer Fort 1 Protocol Typ 2 Saving changes now will MASTER RESET the PSS 2 Protocol 3 Protocol Co 4 Save changes Now O Later Page 32 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Installation Menu 2 Configuration and Service If Later is selected a appears indicating a change that is yet to be effectuated Continue with Protocol to Port assignment for
7. on page 74 Page 46 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Installation Menu 2 Configuration and Service Customer Logo Menu 2 4 4 It is possible to upload another customer logo to the PAM 5000 web The new logo will only be visible in the PAM 5000 Application and not when running in the BOOT program The new logo must be in a GIF format and the maximum file size is 10 Kb Upload New Logo The new logo can be uploaded from the PAM 5000 web menu 2 4 4 using the Browser and Upload buttons Figure 4 27 Web Page Menu 2 4 4 Upload Custom Logo PAM 5000 Service Menu admin Windows Internet Explorer TBS Oo http 1 10 28 151 170 ye x anor p fay D a b Page C Tools Custom Logo we a PAM 5000 Service Menu admin GILBARCO QA VEEDER ROOT PAM 5000 Service Menu b 1HW amp SW Information 2 Installation 2 1 Protocol to Port Assignment 2 2 Date and Time gt 2 3 Communication Setup vw 2 4 System Profile 2 4 1 Password 2 4 2 Name 2 4 4 Custom Logo 2 5 Application Setup Select GIF file to upload max size 10Kb 2 6 Software Upload wi la Fop gt 3 Operation RENEE b 4 Reset gt 5 Diagnostics gt WW amp M No custom logo uploaded custlogo cai internet If the logo is accepted by the PAM 5000 the web browser needs to be refreshed before the new logo is activated and displayed MDE
8. Diagnostics via Laptop The PAM 5000 has a variety of menus available to program monitor or diagnose PAM operation Some of the more frequently used menus are listed below Refer to the appropriate sections of this manual for detailed coverage of these and other available menus Menu Function Menu 1 1 Display PAM s w version number application program Menu 2 1 Set POS baud rate Menu 2 2 Set date amp time Menu 2 4 1 Change passwords optional MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page E 1 Appendix E Accessing the PAM 5000 Internal Menus Accessing the PAM 5000 Common Menus for Service Diagnostics via Laptop Menu Function Menu 2 5 Set 24 vs 36 fueling positions Enable disable de auth timer Buffered non buffered price mode Prices sent to pumps in IDLE or IDLE CALL 12 pumps loop vs 16 pumps per loop Set POS comm time out to PUMP STOP Menu 2 6 To upload new PAM software requires JAVA plugin Menu 3 3 1 To monitor transactions Menu 3 3 2 Transaction log Menu 3 7 To display status of each fueling position Menu 4 1 Soft reset warm start Menu 4 2 Master reset cold start Menu 4 3 Super master reset Super cold start Menu 5 Diagnostics comm logging program Peeper is menu 5 4 The PAM 5000 menus are accessible via laptop or via the Local Service Panel LSP The LSP is composed of a 2x16 LCD display plus five push buttons for navigation refer to the appropriate sections of this manual
9. PAM 5000 Diagnostic Connection Gilobarco Pumps Service Company py i j Remote Diagnostic G r Router gt HO J N RS 232 Service PC Local Diagnostic Page 4 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Important Safety Information 2 Important Safety Information This section introduces the hazards and safety precautions associated with installing inspecting maintaining or servicing this product Before performing any task on this product read this safety information and the applicable sections in this manual where additional hazards and safety precautions for your task will be found Fire explosion electrical shock or pressure release could occur and cause death or serious injury if these safe service procedures are not followed Preliminary Precautions You are working in a potentially dangerous environment of flammable fuels vapors and high voltage or pressures Only trained or authorized individuals knowledgeable in the related procedures should install inspect maintain or service this equipment Emergency Total Electrical Shut Off The first and most important information you must know is how to stop all fuel flow to the pump dispenser and island Locate the switch or circuit breakers that shut off all power to all fueling equipment dispensing devices and Submerged Turbine Pumps STPs AX WARNING The EMERGENCY STOP ALL STOP and PUMP STOP button
10. PAM 5000 Service Menu b 1 HW amp SW Information b 2 Installation b 3 Operation b 4 Reset 5 Diagnostics b 5 1 Forecourt Devices v 5 2 System Logs 5 2 1 Upload Log b 5 2 2 Reset Logs 5 2 3 Application Log 5 2 4 Access Log 5 2 5 Board Error Log b 5 3 Communication 5 4 Peep gt 5 6 Peripherals b WW amp M a p Page iG Tools 20070419 20070419 20070419 20070419 20070419 20070420 20070423 20070424 20070424 20070426 20070622 20070622 20070622 411 26 100 411 26 100 411 26 100 411 26 100 411 26 100 411 26 100 411 26 100 411 26 100 411 26 100 411 26 100 410 27 102 410 27 102 410 27 102 New PAM Version MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Upload Log internet Page 79 Configuration and Service Diagnostics Menu 5 To see the Upload log via the Local Service Panel go to menu 5 2 1 UPLOAD LOG 001 20060503 LAM Sal et 4 002 20060503 APL The log can be scrolled both vertically and horizontally using the navigation buttons lt UP gt lt DOWNS gt lt LEFT gt lt RIGHT gt Press the lt OK gt button to return to menu 5 2 Reset Log Menu 5 2 2 1 The Reset Log can be read from WEB Local Service Panel via menu 5 2 2 The Reset Log shows the cause of the reset This log will be reset at PAM Master Reset Figure 4 54 Web Page Menu 5 2 2 1 Reset Log PAM 5000 Service Menu admin Windows Intern
11. available from the American Red Cross Always advise the station personnel about where you will be working and caution them not to activate power while you are working on the equipment Use the OSHA Lockout Tagout procedures If you are not familiar with this requirement refer to this information in the service manual and OSHA documentation Working With Electricity Safely Ensure that you use safe and established practices in working with electrical devices Poorly wired devices may cause a fire explosion or electrical shock Ensure that grounding connections are properly made Take care that sealing devices and compounds are in place Ensure that you do not pinch wires when replacing covers Follow OSHA Lockout Tagout requirements Station employees and service contractors need to understand and comply with this program completely to ensure safety while the equipment is down Hazardous Materials Some materials present inside electronic enclosures may present a health hazard if not handled correctly Ensure that you clean hands after handling equipment Do not place any equipment in the mouth N WARNING The pump dispenser contains a chemical known to the State of California to cause cancer A WARNING The pump dispenser contains a chemical known to the State of California to cause birth defects or other reproductive harm Page 6 In an Emergency Inform Emergency Personnel Compile the following information and inform
12. for use of the LSP The instructions below are for laptops running on the Windows XP platform PC prompts for Windows 2000 Windows Vista or other operating system may be different 1 Connect an Ethernet crossover cable Gilbarco part number Q13850 C06 or equivalent to the Ethernet port on your laptop or if no Ethernet port is available use an Ethernet to USB adapter cable and connect the Ethernet crossover cable to a USB port on your laptop The other end of the crossover cable connects to the external Ethernet port on the PAM 5000 end opposite the AC power plug 2 Power up the PAM 5000 and laptop 3 Right click on My Network Places and select Properties 4 Right click on the Local Area Connection x that accesses the Ethernet port or USB port you are using and select Properties 5 Click on Internet Protocol TCP IP and select Properties 6 Make sure that the Use the following IP address is selected Make sure the IP Address field is programmed to something OTHER THAN 10 10 10 100 e g 10 10 10 101 or 10 10 10 240 first 3 fields must be 10 10 10 Make sure the Subnet Mask is set to 255 255 255 0 Select Ok and close out the Local Area Connection Properties screen and Network Connections screen 7 Open up an Internet browser window and enter the following IP address 10 10 10 100 8 When prompted to connect to 10 10 10 100 type in admin for the user name and password fo
13. if the network does not have a DHCP server and the IP address needs to be changed from the factory setting If the PAM 5000 does not get an IP address from a DHCP server the factory setting is used It is 10 10 10 1xx where xx denotes the last two digits of the board s serial number The default IP address is within a range for private networks so there is no conflict with public Internet IP addresses MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page 37 Configuration and Service Installation Menu 2 Subnet Mask Using a subnet mask increases the routing efficiency of the network Sub netting keeps the information within the designated subnet mask and reduces traffic over the entire network Enter the subnet mask in standard dot notation For example 25529 IO Default Gateway IP Address of the device Provides routing between subnets or networks Enter the IP address in standard dot notation The factory setting for default gateway is 10 10 10 1 to avoid conflict with the factory setting for the PAM 5000 boards MAC Address Is the fixed unique physical address for each Ethernet Module The MAC address is for example used for DHCP server configuration of the Network client ACCEPT To save the entered changes click ACCEPT The new value will be effective after the next board reset Figure 4 19 Web Page Menu 2 3 1 TCP IP Setup PAM 5000 Service Menu admin Windows Internet Explorer TBR 1 a
14. 033 6 167 923 6 176 421 6 184 846 6 185 307 6 185 893 6 196 065 6 227 227 6 244 310 6 250 151 6 253 779 6 263 319 6 275 746 6 296 148 6 302 165 6 313 737 6 325 112 6 326 934 6 336 479 6 338 369 6 347 649 6 352 176 6 357 493 6 360 137 6 363 299 6 364 206 6 380 853 6 381 514 6 386 246 6 418 983 6 421 616 6 422 464 6 431 226 6 438 452 6 460 579 6 463 389 6 466 842 6 470 233 6 493 440 6 499 516 6 505 134 6 522 947 6 523 744 6 529 800 6 532 999 6 535 726 6 546 882 6 571 151 6 571 201 6 573 884 6 574 603 6 578 145 6 618 362 6 644 360 6 681 814 6 685 089 6 690 275 6 697 705 6 704 774 6 708 797 6 710 701 6 712 101 6 721 669 6 736 313 6 741 909 6 745 104 6 761 190 6 763 974 6 766 949 RE35 238 D262 971 D265 092 D306 719 D309 144 D316 471 D413 124 D413 311 D413 336 D413 337 D413 610 D413 901 D413 902 D414 192 D414 501 D414 778 D414 779 D414 780 D414 781 D414 782 D415 166 D415 167 D415 168 D415 169 D415 170 D415 171 D415 172 D415 501 D415 777 D416 915 D416 916 D417 226 D418 523 D420 684 D421 612 D422 285 D422 604 D426 555 D428 424 D428 897 D429 739 D429 740 D431 039 D431 252 D431 573 D432 140 D432 141 D432 548 D432 552 D433 031 D433 032 D433 033 D433 034 D433 035 D433 036 D433 037 D433 420 D433 421 D433 422 D433 423 D433 424 D433 685 D433 686 D433 687 D433 688 D434 424 D434 780 D435 051 D440 579 D443 624 D456 820 D457 084 Point of Sale Back Office Equipment 4 967 366 5 228 084 5 448 638 5 798 931 5 980 090 5 708 580 5 719 779 5 719 781 5 724 067 5 734 851 6 073 840 6 078 888
15. 10 1 default Action Change IP address when needed Changes made via Local Service Panel for the first time or using a local PC within same IP range to access the PAM for the first time MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Accessing the PAM 5000 Common Menus for Service Diagnostics via LSP Appendix E Accessing the PAM 5000 Internal Menus Common Service Menus Navigation to Menus Info Watch Check Action PAM related Setup 2 5 Menu navigation Soft jumper setting 2 Installation gt 2 5 Application Setup View Set Select 24 36 Fueling positions 1 Setup Group De authorize Timer Forecourt Control Setup Buffered Price Mode 2 Forecourt Application Prices Only to IDLE FPs PAM Related Pumps per Port 12 16 FPs Local Service Panel Display Delay from POS comm View Set setting s available Loss to Pump Stop via Local Service panel Info List all PAM related settings Actual setup column show current active settings Check lf a is marked to the right of any settings in the column Actual Setup this setting with the is modified but not activated proceed to Action Action If no changes or we is shown leave the menu Change other PAM related settings if required and click OK Ensure that no FP is fueling Next step will clear current pump data and require the POS resend configuration to PAM 5000 afterwards Navigate to PAM
16. 101 or 10 10 10 240 first 3 fields must be 10 10 10 Ensure the Subnet Mask is set to 255 255 255 0 Click Ok and close the Local Area Connection Properties screen and Network Connections screen MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Installation Menu 2 Configuration and Service 7 Open an Internet browser window and enter the following IP address in the address bar 10 10 10 100 8 When prompted to connect to 10 10 10 100 enter admin as the user name and password as the password and click Yes The Welcome to PAM 5000 screen should appear 9 Inthe PAM 5000 Service Menu click Installation 2 to expand it 10 Click Software Upload 2 6 The Software Upload screen appears 11 Select Yes allow software upload and Upload later upload permissions Figure 4 37 Web Page Menu 2 6 Software Upload Permission FTP 2 PAM 5000 Service Menu admin Windows Internet Explorer acn O O mpnozsisia i 9 2x o l _ aie ysis m m 7 a Ww we Q Pam 5000 Service Menu admin fo H dh i Page i Tools Software Upload GILBARCO kA VEEDER ROOT PAM 5000 Service Menu b 1 HW amp SW Information 2 Installation WARNING 2 1 Protocol to Port Assignment You are about to change the software upload permission 2 2 Date and Time on the PAM 5000 gt 2 3 Communication Setup b 2 4 System Profile Yes allow software upload 2 5 Application Setup Uplo
17. 4 3 Super Master Reset PAM 5000 Service Menu admin Windows Internet Explorer TER Or Jy lA http 4 10 28 151 170 l r _ mw a Q Pam 5000 Service Menu admin 3 fh Map Page iQ Tools Super Master Reset 0 GILBARCO lt VEEDER ROOT PAM 5000 Service Menu b 1 HW amp SW Information b 2 Installation gt 3 Operation wv 4 Reset 4 1 Soft Reset 4 2 Master Reset WARN NG 4 3 Super Master Reset 5 Di griostits You re about to SUPER MASTER RESET the PAM 5000 gt WW amp M ALL data will be erased Type in ACCEPT below and press the button to super master reset ACCEPT SUPER MASTER RESET y smreset cai Internet To perform a Super Master Reset via the Local Service Panel go to menu 4 3 and press the lt RIGHT gt button SUPER M RESET o SUPER M RESET 4 3 YES Then first press the lt OK gt button and then lt OK gt lt UP gt buttons for 10 seconds until display shows S MASTER RESET S MASTER RESET RAM TEST gt RAM 0 00 Alternative Press lt OK gt lt UP gt buttons at power up of the PAM 5000 Page 74 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Diagnostics Menu 5 Configuration and Service The Super Master Reset procedure will take around 40 50 seconds Note All configuration data and PAM 5000 parameters such as Port assignments and System name will return to their default values The IP addre
18. 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page 47 Configuration and Service Installation Menu 2 Figure 4 28 Web Page Menu 2 4 4 New Custom Logo Accepted Refresh to Activate PAM 5000 Service Menu admin Windows Internet Explorer O DE OO http 4 10 28 151 170 DER Ji ay m mpa Aa w ie Ls PAM 5000 Service Menu admin aJ am Page iQ Tools f DOMS GILBARCO QA VEEDER ROOT PAM 5000 Service Menu b 1HW amp SW Information gt 2 Installation gt 3 Operation b 4 Reset rapa WELCOME TO PAM 5000 Please select function in the service menu on the left System Name PAM 5000 Demo Site Program 410 27 1 02 Internet 4 100 The new logo will be displayed beside the Gilbarco logo above the PAM 5000 Application Service Menu The new logo will be active until you change remove the logo refer to Change or Remove Custom Logo in the section Customer Logo Menu 2 4 4 on page 47 or at Super Master Reset Page 48 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Installation Menu 2 Configuration and Service Change or Remove Custom Logo To change a logo choose PAM 5000 web menu 2 4 4 and use the Browser and Upload buttons to upload a new GIF The previously uploaded logo will be replaced by the new logo An already uploaded logo can be removed from PAM 5000 web menu 2 4 4 using the R
19. 5000 Architectura OVES W 4 a 576 2 trenie naaa hone eee a a a 3 PAM 5000 with Connection for Pumps and POS 05 3 PAM 5000 Diagnostic Connection a n aoaaa a aaaea 4 2 Important Safety Information 5 3 System Description 9 PAM 5000 Pump Access Module System Description 0 0 0 eee 9 PAM 5000 Hardware Description n a naaa aaae 10 Removing a DSB 492 500 Module from the DIN Rail 12 Removing the CPB509 from the PAM 5000 2 13 POS CONDECION ics ata ue 2 aed a ang usta ahncds ay dnd Bice Goce qu aE nee ad 14 PUMP GCONNCCION a teskere naaa ae ete aes ata le Saas bade be 15 CRIND Kit Optional ou crenn heir aceeendeeseoes tee eed eee 15 Current Loop Expansion Kit Optional 0000 eee 17 Changing a Blown Fuse 0 00 c eee eee 18 PAM 5O00 SOMWA Gree Rae dh eis tne Sn hd daar energie Sea a bo eae ae Bee ha Sa Gee ae Gees 19 WED SeIVEr 2 204652 evi 22 tue bee ee ee ae ead ees 19 PIPON erer adsan GEG OED bo MES HS Oe Boda Ree wal 19 Network Connection retar et erie Sconce deed dew we eas bce fecha ae meee 20 4 Configuration and Service 21 Web and Local Service Panel 2 0 0 eiga ee eee eee eee 21 Local Service Panel Devices 00 0 ee ees 21 ADDICATOMEEDS i areena cack an Mme Aiea ae Baa ee a hie male 21 Web Service Page Logon 1 ec eee ene 22 AW and SW ITONMANON seere oe aed aoe duet ashe arden dod b
20. 6 116 505 6 185 307 6 263 319 6 275 746 6 326 934 6 360 137 6 363 299 6 364 206 Trademarks Non registered trademarks Registered trademarks C PAM G SITE Lite Surge Management System Dimension Series The Advantage Series Encore CIM Highline Tank Monitor Gilbarco Transac Eclipse ECR MultiLine TCR InfoScreen Trimline TRIND Additional US and foreign trademarks pending EMC Optimum Series Ultra Hi Legacy Vapor Vac Passport Other brand or product names shown may be G CAT PAM 1000 ValueLine Making Things Better G SITE CRIND trademarks or registered trademarks of their Gilbert PAM MPD Transac System 1000 Performer respective holders G Poll Interface SMART Connect e CRIND SmartPad This document is subject to change without notice For information regarding Gilbarco Inc Literature call 336 547 5661 E mail literature gilbarco com Internet http www gilbarco com 2008 Gilbarco Inc All Rights Reserved AOU ad ITUTE EUM EQUIPMENT INS Table of Contents 1 Introduction 1 PUDO SOs si Sache cee dst a Ween as avd gaa eras dectiate thn a Nae Saas east oss Teese dnt Rein ca deh id ae own aah a 1 Pre OUI CG TOO S araea r a a r a ee eens ew ated Bsa e a o 1 Related Document 2 0 ee E a E a E ee ees 1 COMMON TE MSas senera a nee alee Ea a ra e eaa aae ewes a 2 Abbreviations and ACronyMS 0 sasaaa aaa aaee eee eee eee 2 PAM
21. Page 25 Configuration and Service HW and SW Information Use lt UP gt and lt DOWN gt to scroll through the different software components The program version information is also available in the following files in the PAM Virtual File System e Boot Info pss_proc sys boot_inf txt e Legal Authority Module Info pss_proc sys lam_inf txt e Application Info pss_proc sys appl_inf txt Protocols Menu 1 4 Contains the baud rates that are supported in the Application program It can be used for Protocol to Port assignment Menu 2 1 Figure 4 6 Web Page Menu 1 4 Supported Protocols for Assignment EEK PAM 5000 Service Menu admin Windows Internet Explorer 6 yy http 10 28 151 170 vi s x Pl ae 5 gt D mb Hbpage Gtoos 7 w abe oO PAM 5000 Service Menu admin f GILBARCO lt VEEDER ROOT PAM 5000 Service Menu v 1 HW amp SW Information 1 1 Program Versions gt 1 2 Board Info 1 3 SW Blocks 1 4 Protocols Supported Protocols for Assignment PAM Pos Std 2400 baud A 2 y VY ha gt 2 Installation Does Se JAJU VEIAN s b 3 Operation PAM Pos 1200 baud b 4 Reset PAM Pos 4800 baud hetare hri trda J gt 5 Diagnostics PAM Pos 9600 baud gt WW amp M f Internet R100 7 Page 26 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Installation Menu 2 Configuration and Service Installation Menu 2 Protocol to Port Assig
22. Positions 24Fp 36Fps O aoo Assignment i 2 2 Date and Time gt 2 3 Communication Setup eauthorize Timer Enabled Disabled Disabled b 2 4 System Profile Buffered Price Mode Enabled Disabled 2 5 Application Setup Prices Only to IDLE Fps Se ol F 2 6 Software Upload gt 3 Operation gt 4 Reset gt 5 Diagnostics b WW amp M Delay from POS Communication Loss to Pump Stop 0 30 sec 0 Disabled Warning Programming a 0 will disable the pump stop feature Feature inherent in the PAM 5000 Product if communications loss occurs between the POS and the Product By disabling or circumventing the Feature the party so disabling or circumventing agrees to be liable for and indemnify Gilbarco for any losses damages fees including without limitation reasonable attorney s fees expenses or other liabilities caused thereby Note that any new setting will not be activated before next Master Reset Marks a modified parameter Internet The PAM related setup is used to configure different options for the PAM POS protocol The PAM 5000 default settings are similar to those of the PAM 1000 controller using the Enhanced protocol version 32 1 60 e 24 Fueling Positions e De authorize timer disabled e Buffered price mode enabled PAM 1000 default was disabled e Prices Only to IDLE FPs disabled e 12 Pumps per Port disabled new e 5 seconds delay from POS Communication Loss to Pump Stop new
23. ProBlender AU RAU TS 1000 Controller PA0241 G SITE Printer Citizen PA0308 Precision Blender AE RAE Distribution Box PA0242 02 038 C Meter T19976 02 024 Dispenser Standard AK RAK Micro T Console PA0250 02 039 Passport PA0324 Dispenser Low Profile AL RAL Meter EC Series PA024EC10 02 040 Ecometer T20453 o Meter C Serie PAOZANCIO Meter C Series PA024TC10 02 032 Trimline Series AA RAA Salesmaker ProBlender AB RAB 02 033 Meter C Series PA024XC10 99 165 Salesmaker Series 2 2H 4 4A AM MPD A3 Series AD RAD Patents Gilbarco Inc products are manufactured or sold under one or more of the following US patents Dispensers 4 566 504 4 556 927 4 570 686 4 687 033 4 728 788 4 748 846 4 799 940 4 805 453 4 876 653 4 890 210 4 913 813 4 930 655 4 934 565 4 938 054 4 938 251 4 939 730 4 967 366 4 986 445 5 040 577 5 098 179 5 134 548 5 156 199 5 269 353 5 228 084 5 325 706 5 345 979 5 355 915 5 363 988 5 384 850 5 407 115 5 417 256 5 448 638 5 450 883 5 464 466 5 501 246 5 535 130 5 542 458 5 543 849 5 546 981 5 557 084 5 571 310 5 602 745 5 626 649 5 630 528 5 708 580 5 719 779 5 719 781 5 720 325 5 724 067 5 734 851 5 755 854 5 782 275 5 794 667 5 798 931 5 803 136 5 843 212 5 857 500 5 868 179 5 871 651 5 890 520 5 954 080 5 956 259 5 969 691 5 971 042 5 979 705 5 980 090 6 026 866 6 052 629 6 073 840 6 078 888 6 078 896 6 082 415 6 085 775 6 087 954 6 089 284 6 092 410 6 098 879 6 102 085 6 109 477 6 112 134 6 113 039 6 116 505 6 119 110 6 123 118 6 149
24. Select the new window tab and press refresh F5 for update immediately before 5 seconds auto refresh Info Recent Errors shows the last 10 Errors detected by PAM 5000 some Gilbarco pumps can support error codes Action If any error is detected the column Type will describe overall error type column Name will show the code s from the pump if supported consult the pump manual for explanation Info Last 10 Reset reasons are listed Useful for check of possibly power off on situations that occurred since last PAM 5000 Master Reset Info Here PAM 5000 will notice internal warning errors if any detected This can be helpful information together with possible malfunction observed Can be requested by GVR Help Desk Info This page is automatically updated every 5 seconds Check Watch the column RX error if RX Error counter increases frequently proceed to Action Action Check all device s connected to the port where the RX Error counter increases disconnect one by one until the RX Error count stops Connect one by one to check if other device s had communication troubles If you click RESET the TX RX and RX Error statistics start from zero MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Accessing the PAM 5000 Common Menus for Service Diagnostics via LSP Appendix E Accessing the PAM 5000 Internal Menus Common Service Menus Navigation to Me
25. UPLOAD 30 minutes YYYY MM DD HH MM Upload Start Timeout YY YY MM DD HH MM SS default is 30 minutes from the time you press lt OK gt means Yes Allow Software Upload flag is cleared 1f upload is not started within this time 14 On the open browser window type ftp admin password 10 10 10 100 pss_mem 1 prg You should see 3 files One of these files begins with 410 This is the current application running on the PAM 5000 The other files beginning with 498 and 499 are not to be changed on the PAM 5000 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page 63 Configuration and Service Installation Menu 2 Figure 4 39 PAM File System Software Upload Folder pss_mem 1 prg Ak File Edit View Favorites Tools Help ar Back DB O Search Folders E Address tp 10 28 151 170 pss_mem ijproj Go Name Size Type Modified 41027102 bin 1 43 MBE BIN File 20 06 2007 12 00 Other Places s 49837100 bin 640KB BIN File 17 04 2002 00 00 EI i 49903109 bin 448 KBE BIN File 26 06 2005 00 00 G My Documents a4 My Network Places Details prg User admin Internet 15 To upload the new PAM 5000 application open a new browser window and browse to where the new PAM 5000 application binary file is stored and drag and drop it onto the 10 10 10 100 pss_mem 1 prg folder Page 64 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Installation Menu 2 Configurati
26. X XX internet IMPORTANT INFORMATION Perform a Master Reset before proceeding For instructions on how to perform a Master Reset refer to Master Reset Menu 4 2 on page 73 Page 24 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 HW and SW Information Configuration and Service HW and SW Information Note Only pertinent menu options are explained Program Versions Menu 1 1 The version information of the PAM 5000 software components BOOT and Application is found in menu 1 1 Figure 4 5 Web Page Menu 1 1 Program versions EEE PAM 5000 Service Menu admin Windows Internet Explorer Mi trx P gt O hp 10 28 151 170 w ane PAM 5000 Service Menu admin gt fn D a Page Of Tools Program Versions ft GILBARCO 2 VEEDER ROOT PAM 5000 Service Menu v 1 HW amp SW Information 1 1 Program Versions gt 1 2 Board Info 1 3 SW Blocks 1 4 Protocols 1 5 LAM gt 2 Installation b 3 Operation gt 4 Reset Software Version BEIG raat bWW amp M Boot Program 499 03 1 09 2005 08 26 Internet To read the program versions of the software components on the Local Service Panel navigate to menu 1 1 and press the lt RIGHT gt button PRG VERSION o APPL VERSION dl gall 410 27 1 xx 1234 LAM VERSION 498 37 1 xx 1234 BOOT VERSION 499 03 1 xx 1234 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008
27. all Protocol to Port assignments to their original values Default Port assignment Note Viewing or changing the Protocol to Port assignments from the Local Service Panel is not supported MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Installation Menu 2 Configuration and Service Configure Protocol Assignment To change the protocol to port assignment click Edit for the desired port A four step configuration procedure is explained below Step 1 Select Protocol Type Select the desired protocol type in the drop down list POS or Pump can be selected The device type Other Device Type and POS selection Gilbarco POS can be selected but is not used in the PAM Replacement Application 410 27 1xx Figure 4 9 Step 1 Select Protocol Type PAM 5000 Service Menu admin Windows Internet Explorer TB Go gt Oi http j 10 28 151 170 ae i f x coo Jie a Q D dh ib Page Of Tools i Protocol to Port Assignment Jr dir K PAM 5000 Service Menu admin f GILBARCO lt VEEDER ROOT PAM 5000 Service Menu gt 1 HW amp SW Information 2 Installation 2 1 Protocol to Port Assignment 2 2 Date and Time gt 2 3 Communication Setup b 2 4 System Profile Edit Protocol to Port Assignment 2 5 Application Setup 2 6 Software Upload Port 14 Select Protocol Type gt 3 Operation 1 Protocol Type gt 5 Diagnostics TE gt WW amp M i Haine Other Device Type 4 Sav
28. and download file name for example a C pam 5000 software 41027103 bin download file in your C pam 5000 software directory b C 41027103 bin download file on your C drive MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page 57 Configuration and Service Installation Menu 2 Figure 4 35 Web Page 2 6 Java Applet PAM Upload Menu gt nttp 10 28 151 1 0 uplead ce Windows Internet Explorer hetpe 10 28 151 1 Ohphsd og w op PE o C ets f10 28 151 170epboed og Software Upload You are about to upload new software NOTE FOR LAM UPLOAD Do not leave this page while uploading a new LAM 1 After the new LAM has succesfully been uploaded you must upload a new application NOTE FOR BOOTEXCHANGE UPLOAD Do not leave this page while uploading BOOTEXCHANGE After the upload is done the PAM will have factory settings IP Address The next step will download the selected application file and master reset the PAM 5000 erasing the current totals prices and so on Note PAM 5000 configuration data for example programmed baud rate and so on will not be lost during the application upload process IMPORTANT INFORMATION e It is imperative that the manager or cashier performs a shift close and or day close to collect any totals they may need BEFORE the next step is performed e Itis also imperative that ALL sales have been completed and paid out and that NO customers are fueling while u
29. another port repeat Step 1 Select Protocol Type on page 29 to Step 4 Save changes now or later on page 31 save the changes or discard all your changes since the last save Figure 4 14 Protocol to Port Assignment with Port 14 modified PAM 5000 Service Menu admin Windows Internet Explorer TBR Go gt http 10 28 151 170 F 5 X ccoate og we we Qram 5000 Service Menu admin 3 ar h ib Page Of Tools Protocol to Port Assignment GILBARCO Q VEEDER ROOT PAM 5000 Service Menu Port Protocol b 1 HW amp SW Information 2 Installation 2 1 Protocol to Port Assignment 2 2 Date and Time 11 N Edit i Clear b 2 3 Communication Setup EA Gilbarco Pump 5787 baud b 2 4 System Profile 3 Gilbarco Pump 5787 baud Clear Sea 2 6 Software Upload gt 3 Operation b 4 Reset gt 5 Diagnostics b gt WWe amp M E 2 Bowen Save Changes Save Changes Discard Changes Factory Setting Click Save Changes to apply the new configuration Marks a modified port internet 100 If Save Changes is selected the new Protocol assignments will be activated after a Master Reset Note All pump configuration and unpaid transactions will be cleared at Master Reset MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page 33 Configuration and Service Installation Menu 2 Figure 4 15 Edit Protocol to Port Assignment Sel
30. be compared with the PAM protocol a Conversion table is described in Pump Status Conversion Table on page 71 Actions Only Readouts no changes possible Menu 3 7 Operational Status select the Fueling Point link in the top for more details on each of the FPs Reset MR SMR 4 x Perform Reset Master Reset Super Master Reset Menu navigation 4 Reset gt 4 1 Soft Reset gt 4 2 Master Reset gt 4 3 Super Master Reset Info 4 1 Soft Reset such as power off on All settings survive 4 2 Master Reset PAM baud rate PAM related settings and IP address survives ALL pump data cleared Grade map Prices 4 3 Super Master Reset Sets PAM 5000 back to factory settings IP address survives remote user can re connect afterwards and continue with changes Action After one of below 4 1 Reset none POS continues polling 4 2 Master Reset requires POS re initialize with sending Grade map Prices Open FP 4 3 Super Master Reset requires check set if any changes required from factory settings PAM POS baud rate menu 2 1 P2p PAM related settings menu 2 5 Application Setup POS re initialize PAM with sending Grade map Prices Open FP MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page E 7 Appendix E Accessing the PAM 5000 Internal Menus Common Service Menus Online list 5 1 1 View online status for Fueling Point s POS Device Errors 5 1 2 1 View F
31. default values Page 45 Configuration and Service Installation Menu 2 For enabling the default password go to menu 2 4 1 and press the lt RIGHT gt button DEFAULT PASSWORD S amp S ENABLE D PASSW 2 4 1 YES Then toggle the value with the lt UP gt and lt DOWN gt buttons and press the lt OK gt button to enter the selected value Note Multiple bad password entries 3 times will block access for one minute Hereafter one try is permitted for every minute until login is successful with the correct password All passwords will be set back to default after a PAM 5000 Super Master Reset refer to Super Master Reset Menu 4 3 on page 74 System Name Menu 2 4 2 In this menu web only a system name can be entered The name will appear on the start page in order to help identify the different systems The factory setting for the system name is the serial number of the board The maximum length for the system name is 60 characters Figure 4 26 Web Page Menu 2 4 2 Change System Name v t A Change System Name C GILBARCO VEEDER ROOT PAM 5000 Service Menu 2 1 Protocol te Por Assignenemt 2 2 Date and Time b 23 Communication Setus 724 System Profle 241 Password 242 home 24 4 Custom Loge 2 5 Application Setup 2 amp Sottware Upload J Operator Note The default system name board serial number will be active after a Super Master Reset refer to Super Master Reset Menu 4 3
32. done in accordance with the IP address plan for the location Consult your Network Administrator regarding this subject in order to avoid conflicts with other network devices The web page for setup of TCP IP parameters is shown in Figure 4 18 Figure 4 18 Web Page Menu 2 3 1 TCP IP Setup Page PAM 5000 Service Menu admin Windows Internet Explorer TER Oc Jy lA http 10 28 151 170 j i pl ah v p Page iQ Tools TCP IP Setup Ww ane Ci PAM 5000 Service Menu admin GILBARCO lt VEEDER ROOT PAM 5000 Service Menu gt 1 HW amp SW Information 2 Installation 2 1 Protocol to Port Assignment 2 2 Date and Time IP Add ress v 2 3 Communication Setup 2 3 1 TCP IP Setu C Obtain IP address automatically using DHCP 2 3 2 Service Port Setup 2 3 3 Datalink Timeout Specify an IP address 2 3 6 Dialup setup test 2 3 7 Online Offline event IP Address 10 28 151 170 time Subnet Mask 255 255 255 0 gt 2 4 System Profile Default Gateway 10 28 146 1 2 5 Application Setup 2 6 Software Upload MAC Address 00 50 55 00 1C E0 gt 3 Operation gt 4 Reset gt 5 Diagnostics ACCEPT DWW amp M Internet Obtain IP address automatically The PAM 5000 requests a lease of an IP address from a DHCP server When shipped from the factory the PAM 5000 does not use DHCP Specify an IP address You can enter a fixed IP address in standard dot notation This is used
33. emergency personnel e Location of accident for example address front back of building and so on e Nature of accident for example possible heart attack run over by car burns and so on e Age of victim for example baby teenager middle age elderly e Whether or not victim has received first aid for example stopped bleeding by pressure and so on e Whether or not a victim has vomited for example if swallowed or inhaled something and so on N WARNING amp Gasoline ingested may cause unconsciousness TIN and burns to internal organs Do not induce vomiting Keep airway open Oxygen may be needed at scene Seek medical advice immediately N WARNING Gasoline inhaled may cause unconsciousness GW and burns to lips mouth and lungs Keep airway open Seek medical advice immediately A WARNING Gasoline spilled in eyes may cause burns to eye amp tissue Irrigate eyes with water for approximately 15 minutes Seek medical advice immediately AY WARNING Gasoline spilled on skin may cause burns p Wash area thoroughly with clear water Seek medical advice immediately IMPORTANT Oxygen may be needed at scene if gasoline has been ingested or inhaled Seek medical advice immediately Lockout Tagout Lockout Tagout covers servicing and maintenance of machines and equipment in which the unexpected energization or start up of the machine s or equipment or release of stored ene
34. higher browsers Some features such as the Embedded Peep Applet communication trace tool or Software Upload Applet require support for Java version 1 4 or higher To access the PAM 5000 web server via an Internet browser type the PAM IP address in the browser s address bar http 10 10 10 100 default For information regarding Web Server logon refer to Web Service Page Logon on page A 22 For information on Username and Password refer to Password Menu 2 4 1 on page A 44 FTP Server An FTP Client can be used to connect to the PAM 5000 to view the file directory structure and read files A browser can collect files via FTP and view them directly When PAM 5000 is prepared for software upload the FTP browser can also upload a new program version to the PAM 5000 using the Copy Paste functionality To access the PAM 5000 via an Internet browser type the following in the browser s address bar ftp PAM user PAM password PAM IP address Figure 3 9 PAM 5000 File System Root Directory File Edit View Favorites Tools Help 3 a eg e pe J Search We Folders ER Links a Customize Links TE Free Hotmail 2 windows 8S Windows Marketplace 2 Windows Media FT Gilbarca Intranet Size Type Modified 2 pss_dev File Folder 22 11 2006 07 11 Other Places C pss mem File Folder 26 08 2005 00 00 a Internet Exploter pss prac File Folder 22 11 2006 OF 11 My Documents a My Network Places MDE 4677A
35. not included in PAM replacement but the forecourt status menus are enabled and can be used for operational status and diagnostics The transaction values are not necessarily shown in correct format decimal setting so the information should be used for reference only Transaction Monitor Menu 3 3 1 Page 66 Transactions from each fueling point can be monitored using the Transaction Monitor until they are paid out by the POS Transactions displayed in red are those that completed with an error The error has either been generated by the PAM 5000 or sent from the pump refer to Device Errors Recent Menu 5 1 2 1 on page 76 for error details Figure 4 41 Web Page menu 3 3 1 Transaction Monitor PAM 5000 Service Menu admin Windows Internet Explorer TBR Go OO http 10 28 151 170 I Google ww Qram 5000 Service Menu admin fa B dh l Page Of Tools Transaction Monitor GILBARCO QA VEEDER ROOT PAM 5000 Service Menu POS Mode Unpaid transactions gt 1 HW amp SW Information FP Money Price Volume Grade Date amp Time Smid cd 3 Operation 3 3 FP Transactions 3 3 1 Monitor 3 3 2 Log 3 7 Operational Status b 4 Reset b 5 Diagnostics b WW amp M amp Internet MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Operation Menu 3 Configuration and Service Fueling point information used in the Transacti
36. 00 RS 232 DCD signal detection on the communication line between PAM and POS The delay defines the maximum time between two PAM POS commands If no PAM POS command has been received within this time all authorized pumps are stopped POS must send a valid POS command with a frequency high enough to avoid timeout The delay can be changed from 0 30 seconds If O zero is used the PAM 5000 will disable the functionality and the PAM 5000 will NOT stop pumps due to PAM POS communication loss Notes 1 Any change of PAM Related Setup will be saved but not effectuated when selecting the OK button A PAM 5000 Master Reset refer to Master Reset Menu 4 2 on page 73 is needed in order to activate the new settings all pump configuration will be lost after Master Reset 2 If the POS is a Verifone POS this setting should be set to 15 seconds default is 5 seconds The default PAM Related Setup will be used after a PAM 5000 Super Master Reset refer to Super Master Reset Menu 4 3 on page 74 PAM Protocol Related Setup Application Menu 2 5 via Local Service Panel The PAM Related Setup is also available through the Local Service Panel In addition to the PAM Related setup via web the PAM POS Protocol baud rate is also changeable via Local Service Panel Page 52 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Installation Menu 2 Configuration and Service To read and change the PAM Related Setu
37. 00 programmable settings Settable via LSP Local Configuration Item PAM 1000 PAM 5000 Service Panel 1 Pump loop Loop 1 1 12 Loop 1 1 16 Yes Menu 2 5 configuration Loop 2 13 24 Loop 2 17 32 3 Loop 3 25 36 Loop 3 33 36 3 The menu is used only to select 16 fueling positions Note The pump Note Using the default the pump per loop default vs 12 ID s on each ID s on each loop are set to fueling positions per loop loop are set 1 16 max The pump ID s must agree to 1 12 with the configuration 12 max optional legacy config 1 or 16 and must be set at Loop 1 1 12 EACH dispenser Loop 2 13 24 3 Loop 3 25 36 3 Note Using the legacy config the pump ID s on each loop are set to 1 12 max 2 POS to PAM i f RS 232 RS 232 4 N A DSB 500 module options for pump supports all 3 inputs control optional configuration RS422 or 45 ma current loop input 3 CRIND loop N A Loop 1 1 16 2 N A configuration hard ware pass through optional configuration only Loop 1 17 32 3 4 POS to PAM i f N A optional configuration N A DSB 500 module options for CRIND RS232 RS422 or 45 ma current supports all 3 inputs control loop input 5 Dispenser baud 5787 JP 1 position 5787 No can be changed via rate A web interface only Menu optional configuration 1 2 1 optional 4800 configuration 4800 JP 1 position B 6 POS Baud rate 2400 4800 Yes Menu 2 5 JP 2 JP 4 5 optional configuration
38. 1 optional 300 19 200 configuration 300 19 200 JP 2 JP 4 5 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page F 1 Appendix F PAM 1000 PAM 5000 Configuration Defaults Settable via LSP Local Configuration Item PAM 1000 PAM 5000 Service Panel 7 Four Minute Disabled Disabled Yes Menu 2 5 De auth timer JP 5 position B optional configuration 1 optional Enabled configuration Enabled JP 5 position A 8 Third pump loop Disabled Disabled Yes Menu 2 5 pump positions 25 JP 6 position B 36 PAM 5000 will return status of only PAM 1000 will positions 1 24 even if loops return status of only configured for 16 fueling positions positions 1 24 per optional optional configuration 1 configuration Enabled Enabled JP 6 position A PAM 5000 will return status of all positions 1 36 PAM 1000 will return status of all positions 1 36 9 Non buffered Non buffered price Buffered price mode Yes Menu 2 5 buffered price mode mode JP 7 position B optional configuration 1 Non buffered price mode optional configuration Buffered price mode JP 7 position A 10 Price change mode Prices sent to Prices sent to pumps in IDLE or Yes Menu 2 5 pumps in IDLE or CALL CALL JP 8 position B optional configuration 1 Prices sent to pumps only in IDLE optional configuration Prices sent to pumps only in IDLE JP 8 position A 11 N A JP 9
39. 1 peepfile aO1 and so on When running in the incremental mode the Peeper will create a continuous series of peep files where the file extension is c a two digit sequence number from 00 to 99 After peepfile c99 the Peeper will automatically continue with d00 d99 e00 e99 z99 Using a Java Applet started via the system s home page it is possible to start the Peeper facility and collect Peeper trace files peep files from the PAM 5000 system to the connected PC The Peeper Applet has a digital signature from VeriSign to prove that it is an authentic Gilbarco Java Applet When the Applet is activated you will be prompted for the write permissions needed by this Applet in order to write the peep files to the hard disk Figure 4 61 Digitally Signed Peeper Applet Asking for Access Permissions Heeper Security Warning x Do you want to install and run co windoweSTEMPSVM9204 TMP signed on 21 02 00 16 59 and distributed by Dome A S Publisher authenticity verified by VeriSign Commercial Software Publishers CA Caution Dome A S asserts that this content is safe You should only install view this content if you trust Dome 475 to make that assertion SIGNED WITH PERMISSIONS File 1 0 Permission Network LO Permission Thread Permission User Interface Permission IY Always trust content from Doms A S es Ho More Info Rx Error MDE 4677A PAM 5000 Pump Access Module Serv
40. 102 bin Logan Ligyra an Upindadirig cise progranm In peiegraesits Uploading nee program Gone Walling Tor PSS reset Finished Upload ned program if needed When finshed ratam iPS SUU main menu Start upload Once the master reset is complete the boot mode LED should be off and the application mode LED should be flashing The new software version number will be displayed on the PAM 5000 Local Service Panel LCD display You may now close the browser window exit Windows shut down your laptop and disconnect your cables Note Application Boot LEDs on PAM CPU board There are two red LEDs to the left of the Local Service Panel LCD screen on the PAM CPU board an application LED and a boot LED e During normal operation they are Appl LED flashing Boot LED Off MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page 59 Configuration and Service Installation Menu 2 Page 60 e When the PAM is in boot mode for example during application software upload they are Appl LED Off Boot LED Flashing e After an application upload and the boot code is writing the upload to the application they are Appl LED On Off Boot LED Off On the two LEDs alternate flashing e After the application upload is complete and the master reset is occurring they are Appl LED Rapid flash Boot LED Off Software Upload FTP An alternative manual method to upgrade the PAM 5000 application is via FTP
41. 2 Specific Fuelling Point 2 5 14 Device S Protocol Name Gilbarco Pump 5787 baud ae ee Protocol ID 0024 b 5 1 5 Device Test Date Time Code Name Protocol Error Code gt 22 Seam Loge 2007 06 22 18 01 23 Grade mismatch error _ gt 5 3 Communication 5 4 Peep gt 5 6 Peripherals b WW amp M amp Internet MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page 77 Configuration and Service Diagnostics Menu 5 Using Local Service Panel Menu 5 1 2 2 and step though the selection menu with the lt RIGHT gt button VICE TYPE o CE 1 Scroll to select Pump ID FP 2002 01 02 16 44 gt CODE 12 P If no errors are detected the display will show NO ERRORS System Logs Menu 5 2 Upload Logs Menu 5 2 1 The Upload Log can be read via the WEB page or Local Service Panel via menu 5 2 1 The upload log file location in the PAM Virtual File System is pss_mem 1 sys bul txt Refer to Board Upload Log Records on page B 1 for detailed information about the Upload log Page 78 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Diagnostics Menu 5 Figure 4 53 Web Page Menu 5 2 1 Upload Log PAM 5000 Service Menu admin Windows Internet Explorer Configuration and Service EER eF OD http j 10 28 151 170 we abe PAM 5000 Service Menu admin f GILBARCO 2 VEEDER ROOT
42. 22 18 01 1 007920 003917 2021 GRADE 02 11 Q Internet MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page 67 Configuration and Service Operation Menu 3 Fueling Point information used in the Transaction Log The Number refers to an internal PAM 5000 transaction sequence number that is generated at the beginning of all transactions also zero transactions The SmId refers to a fixed internal Service Mode ID used for all transactions Self service will have the same Service Mode ID in the PAM 5000 Operational Status Menu 3 7 The Operational status displays the status for all forecourt devices configured on the station This is a tool for diagnostics or for monitoring the forecourt In the PAM 5000 it is possible to monitor pump and POS operation status fuel prices and last transaction The number of pumps in the Operational Status 24 or 36 depends on the PAM related setup in PAM 5000 Web menu 2 5 The number of pumps 24 or 36 will be displayed even if the pump is configured from the POS They will then have an Offline status The Operational Status is based on DOMS POS protocol main status but can be compared with the PAM protocol A Conversion table and POS status is described in Pump Status Conversion Table on page 71 Figure 4 43 Web Page menu 3 7 Operational Status Quick View Operational Status Page 68 MDE 4677A PAM 5000 Pump Access Module Ser
43. 5000 Soft Reset click Reset 4 and then Soft Reset 4 1 and press the RESET button After the Soft Reset the PAM 5000 Welcome to PAM 5000 screen appears The PAM 5000 is now in boot mode and ready for uploading the new application Boot mode can be confirmed by observing the boot mode LED to the left of the Local Service Panel LCD display When in boot mode this LED will be flashing Upload Permission via LSP In the Local Service Panel go to menu 2 6 and press the lt RIGHT gt button SOFTWARE UPLOAD ALLOW UPLOAD Page 62 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Installation Menu 2 Configuration and Service Then use the lt UP gt and lt DOWN gt buttons to toggle between YES and NO Press the lt OK gt button in order to enter the value blinking ALLOW UPLOAD ALLOW UPLOAD ee Eee If YES is chosen the display will show YY Y Y MM DD HH SS with 30 minutes default Upload Start Timeout from the time you press lt OK gt ALLOW UPLOAD SOFTWARE UPLOAD YYYY MM DD HH MM 2 6 The system is ready for software upload after PAM 5000 Soft Reset refer to Soft Reset Menu 4 1 on page 72 To change Upload Start Timeout navigate to menu 2 6 Software Upload again and press the lt RIGHT gt button Use the lt UP gt and lt DOWN gt buttons to enter the new timeout value Press the lt OK gt button to enter the value blinking and timeout is changed ALLOW UPLOAD ALLOW
44. 5000 from Windows 2000 Machines A 8 Dialing up the PAM 5000 from Windows XP Machines A 9 Appendix B Board Upload Log Records B 1 Appendix C Virtual File System C 1 Thevitual FIE SyS keresana ra a ee ai tee doh eae A ad a ae oe ane Bee oe C 1 Appendix D PAM 5000 Quick Start up D 1 PAM 5000 Web Service Facilities 0 0 0 ee eee eee eens D 1 Default PAM Setup in Application Version 410 27 X XX 0 eee D 1 Quick Start up and Checking Online Devices 2 nunnana annaa D 1 Appendix E Accessing the PAM 5000 Internal Menus E 1 General INfOR MANO eere ed BREN Gah a ee heed Re aes See ee Seeks E 1 Accessing the PAM 5000 Common Menus for Service Diagnostics via Laptop E 1 Accessing the PAM 5000 Common Menus for Service Diagnostics via LSP E 3 Appendix F PAM 1000 PAM 5000 Configuration Defaults F 1 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page iii This page ts intentionally left blank Page iv MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Purpose Introduction 1 Introduction Purpose This document provides a description of the PAM 5000 Pump Access Module system components and general service information The document is intended for technicians who configure PAM related setup or service PAM 5000 systems The document assumes that the reader has basic user knowledge about standard PC technologies such as Windows and I
45. 5000 menu 4 Reset gt 4 2 Master Reset Mark the check box Yes and click MASTER RESET Master Reset is executed After an average of 20 seconds the system should be running again POS re initialize Grade map prices to PAM MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page E 5 Appendix E Accessing the PAM 5000 Internal Menus Page E 6 Common Service Menus Software Upload 2 6 Change PAM SW application Navigation to Menus Menu navigation 2 Installation gt 2 6 Software Upload Only available via Web browser over Network crossover net cable RJ 45 or direct Service port connection Accessing the PAM 5000 Common Menus for Service Diagnostics via LSP Info Watch Check Action Info The web Software Upload applet requires JAVA installed on the PC Action For more details refer to Software Upload Java Applet on page 55 Prepare Upload Ensure that no FP is fueling On POS Cash out all transactions E stop all pump Perform other required processes PAM 5000 Software upload in short form Mark Yes allow software upload Mark x Upload now Click ACCEPT Software Upload JAVA applet window is loaded If a JAVA prompt appears with request Username Password enter the following for the rights to upload Username admin Password password Click Yes In the Software Upload window enter the following Username a
46. 7 24 default refer to MDE 4676 PAM 5000 Installation Manual Turn on power to the PAM 5000 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page D 1 Appendix D PAM 5000 Quick Start up Page D 2 Quick Start up and Checking Online Devices For the PAM 5000 if local or remote access to the service facilities is required over the network e View Set the IP address using the Local Service Panel Press Up to enter the Service menu navigate to menu 2 Installation gt 2 3 Communication Setup gt 2 3 1 TCP IP Setup scroll up down right to set required segments for IP Subnet Mask and Default Gateway Save the settings by clicking OK and OK once more to reset the PAM and the new IP address is activated Check if the PAM can be accessed over TCP IP Start a command prompt on a PC connected to the same LAN Network or Cross over cable type ping xxx xxx xxx xxx where x PAM IP address If you receive a ping reply from the PAM 5000 open a web browser and type the PAM IP address in the browser s address bar http xxx xxx xxx xxx A Connect to window appears Type in the username and password required When a PC is connected to the PAM 5000 web service facilities The following changes and online checks can be monitored directly in the browser using the same menu numbers Note Change PAM related setup if you need to change the values from the defaults If any change is required first press Up to e
47. A PAM 5000 Pump Access Module Service Manual May 2008 Diagnostics Menu 5 Configuration and Service Using Local Service Panel go to Menu 5 1 2 1 and then press the lt RIGHT gt button Scroll f to select Port E DEVICES PORT 12 FP 1 2 Use the lt UP gt and lt DOWN gt buttons to scroll through all the errors If no errors are detected the display will show RECENT ERRORS 2007 01 02 16 33 Jaleel FP 1 CODE 22 Device Errors Specific Menu 5 1 2 2 Menu 5 1 2 2 gives access to the last detected error for each individual device The PAM 5000 only has support for Fueling Point errors referring to the PAM 5000 Application Programs Fueling Point Error Codes Refer to 410 27 1 xx SRD for the general error codes and Pump Interface Notes for Gilbarco for Pump Protocol Error information Go to Menu 5 1 2 2 Specific select Fueling Point and select the Fueling Point ID to check Figure 4 52 Web Page Menu 5 1 2 2 Specific Device Errors PAM 5000 Service Menu admin Windows Internet Explorer DAR O http 10 28 151 170 i i Jej we we PAM 5000 Service Menu admin fp D a eb Page G Tools Device Errors fA GILBARCO a2 VEEDER ROOT PAM 5000 Service Menu b 1 HW amp SW Information b 2 Installation b 3 Operation b 4 Reset v 5 Diagnostics v 5 1 Forecourt Devices 5 1 1 Online List v 5 1 2 Device Errors 5 1 2 1 Recent 5 1 2
48. C and the service port on PAM 5000 Click Dial and wait to be connected Username Password Refer to Password Menu 2 4 1 on page 44 After successful connection you can determine the IP address of the PPP interface on the PAM 5000 by following the steps below Click More Click the Monitor status item on the submenu Select the Direct connection as device 1f it is not already selected Click Details The dialogue box shown in Figure A 3 on page A 7 appears The IP address of the PPP interface is 11 0 0 90 as shown in Figure A 3 on page A 7 Note These IP addresses are set in the PAM and cannot be changed MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Service Port Connection Appendix A Appendix A Web Service Connection Figure A 3 IP Address Information a ial Up Networking Dial Up Networking Monitor Details Device NT Direct Connection COM Framing PPF TCPVIP IP Address 11 0 0 91 Dial Up Server 11 0 0 950 I Hensar Wuimoen Hegeli Hete Wetben feme Dialing Up the PAM 5000 from Windows 98 Machines After installing the null modem successfully follow the procedure of dialing up the server on PAM 5000 board from a Windows 98 machine To dial up the PAM 5000 from a Windows 98 machine proceed as follows 1 Double click My Computer 2 Double click Dial up Networking 3 Click New DialUp in order to make a new entry 4 Enter the name of the new phon
49. Click Finish MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page A 9 Appendix A Appendix A Web Service Connection Service Port Connection You are now ready for dialing the PAM 5000 via the Service Port 1 Check if the null modem cable is connected between the null modem port COMx on your PC and the service port on PAM 5000 2 Click Start gt Settings gt Network connections gt PAM 5000 3 Click Connect Page A 10 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Appendix B Board Upload Log Records Appendix B Board Upload Log Records A specific Board Upload Log resides in a dedicated FLASH area which cannot be erased The log contains a chronological list of all uploads of program code Applications and Legal Authority Modules to the processor board The log format is specified below NNN YYYYMMDD CCC TTT BB VVV CS CCCC U U O 0 Symbol Description Format NNN RecordSeqNo starting from 0 Decimal YYYYMMDD Recorddate Decimal CCC Program Category LAM or APL ASCIL TIT ProgramTye o Dedma BB Programbranih gt De mal VVV Program version Decimal CCCC Program Checksum Hex U U s Upload Userid o ASAE 0 0 Optionaldata gt ASAE Example of part of the upload log file 103 20061218 APL 410 27 1 xx TV FFFA admin 104 20061219 APL 410 27 1 xx TV FFFA admin New PSS version 105 20061220 APL 410 27 1 xx TV FFFA admin New PSS vers
50. Kit DSB492 GILBARCO A PORT 41 ETHERNET PORT 23 ETHERNET DMB r z PORT 32 S LON O CONTROL Current Loop Expansion Kit gA GLBaRco O Pong tA VEEDER ROOT DSB492 GILBARCO PORT 31 LON 8 PORT 21 DMB Current Loop Expansion Kit GILBARCO PORT 14 DSB PORT 13 DSB DSB492 GILBARCO PORT 12 DSB CPB509 PORT 11 DSB Current Loop Expansion Kit Optional The Current Loop Expansion kit M08037B001 is available and can be added into the PAM 5000 cabinet It provides an interface between the PAM and the dispensers Each kit contains a DSB 492 Module which supports Current Loop connections for up to 8 CRIND or Pump devices 16 Dual Sided The kit is also supplied with both a ribbon cable for connection to the CPB509 for Pump devices as well as a cable for connection to the DSB 492 for CRINDs MDE 4677A PAM 5000 Pump Access Module Servic
51. Log 5 2 4 Access Log 5 2 5 Board Error Log gt 5 3 Communication 5 4 Peep b 5 6 Peripherals lb NOTE O o 10 39 58 SMR RAM 2 MB b WW amp M lt v 5 2 System Logs Internet The BEL is not accessible via the Local Service Panel but only via Web or FTP The BEL logs different categories of errors such as Note Warning and Fatal errors together with program version Date and Time and the program output text This information can be important for error reporting The LCD display on the CPB509 board displays the same information as logged in the BEL log file but the information will be cleared at reset Soft or Master Reset The BEL log file will survive a Master Reset and will only be cleared at Super Master Reset The upload log file location in the PAM Virtual File System is pss_mem 1 sys bel txt refer to Virtual File System on page C 1 Page 84 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Diagnostics Menu 5 Configuration and Service Communication Statistics Menu 5 3 Ethernet Menu 5 3 1 On this page it is possible to monitor network communication There should not be any Bad Frames or Overruns in the statistic If so it will indicate network problems It is possible to reset the statistic in order to monitor real time statistics Figure 4 59 Web Page Menu 5 3 1 Ethernet Statistics PAM 5000 Service Menu admin Windows Internet Explorer TBS 6 G
52. P Errors Reset log 5 2 2 1 View what cause the reset Power failure Reset from remote web Reset from Local Service panel Useful for check power drops Board Error Log 5 3 2 View internal error log Communication Statistics 5 3 2 View serial communication statistics with RX Error counter Useful for checking POS and FPs communication line Possible RX noise will be counted as Rx Errors Page E 8 Navigation to Menus Menu navigation 5 Diagnostics gt 5 1 Forecourt Devices gt 5 1 1 Online List Menu navigation 5 Diagnostics gt 5 1 Forecourt Devices gt 5 1 2 Device Errors gt 5 1 2 1 Recent Menu navigation 5 Diagnostics gt 5 2 System Logs gt 5 2 2 Reset Logs gt 5 2 2 1 Soft Menu navigation 5 Diagnostics gt 5 2 5 Board Error Log Menu navigation 5 Diagnostics gt 5 3 Communication gt 5 3 2 DSB DMB Statistics Accessing the PAM 5000 Common Menus for Service Diagnostics via LSP Info Watch Check Action Info Online devices to PAM 5000 are shown whenever the PAM is un configured or configured from POS Port 11 POS 1 PAM Port 12 Fp1 16 default Port 13 Fp1 16 POS Fp 17 24 default and 17 32 w 36 Fp support Port 14 Fp1 4 POS Fp 33 36 w 36 Fp support Check This page refreshes every 5 seconds Check if devices are stable online Suggestion 1 Right click menu 5 1 1 Online list 2 Select Open in new window tab 3
53. PAM 5000 Pump Access Module Service Manual May 2008 Page 19 System Description PAM 5000 Software Network Connection To set up the PAM 5000 network consult with the Network Administrator He or she will know the network parameters IP address subnet mask and default gateway that need to be set in the PAM 5000 In this respect the PAM 5000 is no different from other network devices For information on how to set PAM 5000 IP Subnet and Gateway addresses refer to Installation Menu 2 on page A 27 Communication Setup Menu 2 3 on page A 37 and TCP IP Parameters Menu 2 3 1 on page A 37 To connect to and configure your PC refer to Appendix A Web Service Connection on page A 1 Page 20 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Web and Local Service Panel Configuration and Service 4 Configuration and Service Web and Local Service Panel Local Service Panel Devices The Local Service Panel is a 2 X 16 character LCD display and five push buttons called lt UP gt lt DOWN3 gt lt LEFT gt lt RIGHT gt and lt OK gt Figure 4 1 Local Service Panel Devices gq Normal Idle State The lt UP gt and lt DOWN gt buttons are also used for incrementing and decrementing parameter values in some menus The lt OK gt button is used for entering the selected value for confirmation and in a few cases to exit a menu The PAM 5000 will in idle state
54. This method should be used only as a last resort if the previous steps fail to achieve a successful upgrade An example of when this method may be necessary is if you have the PAM in the boot mode and are unable to achieve a successful upload You must either let the boot mode time out up to 10 min back to the application mode and then repeat the previous steps or perform the steps below while the PAM is still in the boot mode Notes 1 The steps below MUST be performed BEFORE the 10 min boot time expires 2 Steps I to 10 below are the SAME as the steps I to 10 of the Software Upload Java Applet section on page 55 Connect an Ethernet crossover cable Gilbarco part number Q13850 C06 or equivalent to the Ethernet port on your laptop or if no Ethernet port is available use an Ethernet to USB adapter cable and connect the Ethernet crossover cable to a USB port on your laptop The other end of the crossover cable connects to the external Ethernet port on the PAM 5000 end opposite the AC power plug Power up the PAM 5000 and laptop Right click My Network Places and select Properties Right click Local Area Connection x that accesses the Ethernet port or USB port you are using and select Properties Click Internet Protocol TCP IP and select Properties Ensure that the Use the following IP address option is selected Ensure that the IP Address field is programmed to something OTHER THAN 10 10 10 100 example 10 10 10
55. X XXX XXX XXX x PAM 5000 IP address Menu navigation 1 HW amp SW Information gt 1 1 Program Versions MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Info UP DOWN RIGHT LEFT buttons are located on print circuit board CPB509 left of the display Menu number for Web navigation Some limitation with use of Local Service Panel Action During changes UP or DOWN buttons increment or decrement parameter values with continual pressing of the button speeding up in decrement counts Info PAM 5000 supports standard Internet browsers Microsoft Internet Explorer gt 5 0 Mozilla Firefox gt 1 0 Some tools require Java installed on the PC such as Upload or Peep applet Default IP address from factory IP Address 10 10 10 100 Subnet mask 255 255 255 0 Gateway 10 10 10 1 Action Read or Change IP address when needed read set TCP IP Use connect a local PC within same IP range to access the PAM first time set the IP address required for the local network Info PAM 5000 Application version number important to note it when reporting any malfunction s Page E 3 Appendix E Accessing the PAM 5000 Internal Menus Page E 4 Common Service Menus Navigation to Menus PAM POS baud rate speed Menu navigation 2 1 2 Installation View Set gt 2 1 Protocol To Port Assignment Default 4800 baud rate Protocol To Port assignment View Set not available at the Selectabl
56. ad later 2 6 Software Upload gt 3 Operation Oiaua Upload Log Text gt 5 Diagnostics New PAM version gt WW amp M C Upload now Upload Start Timeout 30 minutes Upload applet requires Java runtime environment version 1 4 or newer from Sun Microsystems www sun com 12 In the optional Upload Log Text box you can specify the version to be loaded or any other identifying information and then click Accept The Upload allowed OK or Upload allowed ok until screen appears MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page 61 Configuration and Service Installation Menu 2 Figure 4 38 Web Page Menu 2 6 Upload Allow OK PAM 5000 Service Menu admin Windows Internet Explorer aaa G Jv Oo http 4 10 28 151 170 i i g i z i x I agl i Pi w S n5 i dfr IC PAM 5000 Service Menu admin fh H Ga p Page iG Tools Software Upload GILBARCO QA VEEDER ROOT PAM 5000 Service Menu b 1 HW amp SW Information 2 Installation 2 1 Protocol to Port Assignment 2 2 Date and Time gt 2 3 Communication Setup gt 2 4 System Profile 2 5 Application Setup 2 6 Software Upload b 3 Operation Upload allowed until b 4 Reset 2008 01 29 09 08 51 b 5 Diagnostics R b WW amp M 13 The PAM 5000 is now prepared for upload but in order to continue the application must be stopped and forced into its boot mode Select the PAM
57. ance with the IP address plan for the location Consult your Network Administrator regarding this subject in order to avoid conflicts with other network devices Default PAM Setup in Application Version 410 27 X XX Web menu 2 1 Protocol To Port Assignment P2p only changeable over Web connection PORT 11 PAM POS baud rate 4800 Via Local Service Panel PAM POS baud rate speed is changeable in combination with Application Setup menu 2 5 Menu 2 3 1 TCP IP Setup IP 10 10 10 100 Subnet 255 255 255 0 Gateway 10 10 10 1 Service port the default IP of the PAM Service port RS 232 is fixed 11 0 0 90 refer to Service Port Connection on page A 2 Menu 2 5 Application Setup PAM Related setup Web or Local Service Panel LSP Fueling Positions 24 De Authorize Timer Disabled Buffered Price Mode Enabled Prices Only to IDLE FPs Disabled 12 Pumps per Port Disabled 16 Pump per Port Disabled Delay from POS communication Loss to Pump Stop 5 seconds Quick Start up and Checking Online Devices Mount the PAM 5000 box at the required location For more information regarding mounting refer to MDE 4676 PAM 5000 Installation Manual Wire the PAM POS to DSB 500 module RS 232 422 CL selectable wiring refer to MDE 4676 PAM 5000 Installation Manual Wire the GVR pumps or GVR D Box to the DSB 492 module 45 mA CL maximum of one device per connector Single or one Dual electronic Port12 Fp 1 16 Port 13 Fp 1
58. ave PAM related changes when one of the changeable item menus is displayed items with bold style panels in above menu selection diagram To save and effectuate PAM related changes made via Local Service Panel press lt OK gt button once to get the prompt SAVE SETUP AND MASTERRESET NOW MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page 53 Configuration and Service Installation Menu 2 Then press lt OK gt again to accept save settings and Master Reset PAM When PAM is up and running again the new settings will be in effect If any other button is pressed the previously selected item will be displayed again and nothing is saved If you press the lt OK gt button while no PAM related changes have been made via Local Service Panel the following is displayed NO CHANGE and after a few seconds the display returns to menu 2 5 Delay from POS communication loss to pump stop CAUTION Programming a 0 will disable the pump stop feature Feature inherent in the PAM 5000 Product if communications loss occurs between the POS and the Product By disabling or circumventing the feature the party so disabling or circumventing agrees to be liable for and indemnify Gilbarco for any losses damages fees including without limitation reasonable attorney s fees expenses or other liabilities caused thereby Software Upload Menu 2 6 Page 54 PAM 5000 software upload is done b
59. cable 492 to 492 M08037B006 5 DSB cable DSB 492 to CPB M08037B007 6 AC Filter without Fuse Holder M08037B008 7 Power Supply Transformer 120 V 24 V 36VA Toroid M08037B009 8 Central Processor Board CPB 509 M08037B010 9 Internal Ethernet Cable 25 6 inches CBL311 type 001 M08037B011 10 Ethernet Connection Board DCB 460 M08037B012 11 RS 232 RS 422 Interface Module DSB 500 CL Passive 77 M08037B002S 12 Current Loop Interface Module 8 connections DSB 492 M08037B001S 13 Power Cord Grounded US plug NEMA 5 15 IEC320 2 m black Q11121 02 14 Power Cord without plug for wall end IEC320 1 5 m black PVC Q11736 03 15 PAM to D Box Cable Adapter R19000 02 16 POS to PAM Cable Adapter RS 232 R19000 03 17 POS to CRIND D Box Cable Adapter or POS to PAM Cable Adapter R19000 04 RS 422 CL Not shown MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page 11 System Description PAM 5000 Pump Access Module System Description Removing a DSB 492 500 Module from the DIN Rail To remove a DSB 492 500 module from the DIN rail proceed as follows 1 Remove power from the PAM 5000 2 Open the cover by removing the two screws that hold it in place 3 Disconnect the cables from the module that you wish to remove 4 Assuming the Central Processor Board on the lid is on the left hand side of the PAM 5000 grasp the module on the right hand side of the DIN Rail 5 Apply pressure to the center of the retention mechani
60. ce Manual May 2008 Web and Local Service Panel Configuration and Service 2 Enter the required User name and Password and click OK Refer to Password Menu 2 4 1 on page 44 for details The defaults are e User name admin e Password password Figure 4 3 Accessing Web Service Page Connect to 10 28 151 170 The server 10 26 151 170 at index htm requires a username and password Warning This server is requesting that your username and password be sent in an insecure manner basic authentication without a secure connection Remember my password MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page 23 Configuration and Service Web and Local Service Panel The start up screen for the Web Service Page displays some essential information beside the navigation menu such as e Site D System Name default is Board Serial Number e Application Software version Figure 4 4 PAM 5000 Web Start Page Welcome to PAM 5000 PAM 5000 Service Menu admin Windows Internet Explorer TB DE OD http 4410 28 151 170 Mi 9 64 e eai Ai gt we afe PaM 5000 Service Menu admin fh gt GE ah y page G Tools GILBARCO KA VEEDER ROOT PAM 5000 Service Menu b 1HW amp SW Information gt 2 Installation gt 3 Operation gt 4 Reset 28 WELCOME TO PAM 5000 Please select function in the service menu on the left System Name 50948071 Program 410 27
61. court Application PAM related Figure 4 30 Web Page Menu 2 5 Application Setup PAM 5000 Service Menu admin Windows Internet Explorer TBS JS a I http 1 10 28 151 170 7 k w we Cam 5000 Service Menu admin fe gt EQ aah eb Page GJ Tools Application Setup f GILBARCO VEEDER ROOT RSE Jle PAM 5000 Service Menu gt 1 HW amp SW Information 2 Installation 2 1 Protocol to Port Assignment 2 2 Date and Time gt 2 3 Communication Setup b 2 4 System Profile 2 5 Application Setup 2 6 Software Upload gt 3 Operation Select Forecourt Application gt 4 Reset 1 Setup Group Forecourt Control Setup v b 5 Diagnostics 2 Forecourt gt WW amp M Application PAM Related Internet Page 50 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Installation Menu 2 Configuration and Service PAM Protocol Related Setup Application Menu 2 5 via Web Figure 4 31 Web Page Menu 2 5 Application Setup PAM related gt PAM 5000 Service Menu admin Windows Internet Explorer TBR 06 O httpiyj10 28 151 170 i i A Xx E l o eF i 4 m we ae Oram 5000 Service Menu admin RT amp ga p Page Q Tools Application Setup GILBARCO VEEDER ROOT PAM 5000 Service Menu PAM Related Setup b 1 HW amp SW Information 2 Installation Name New Setup Actual Setup 2 1 Protocol to Port 24 36 Fueling
62. dem and click Next N Enter any phone number and click Next 8 Click Finish 9 Click More and then click the Edit entry and modem properties item from the submenu 10 Click the Server tab select only TCP IP under Network protocols and disable both software compression and PPP LCP extensions as shown in Figure A 1 Figure A 1 Dial up Server Type Edit Phonebook Entry E E3 Basic SEVE Script Security mn Dial up server type PPP Windows NT Windows 95 Flus Internet Network protocols If TCP IP TEPAIP Settings M IPSF compatible M NetBEUI T Enable software compression Enable PPP LCP extensions Cancel 11 Click Configure set the baud rate to 38400 bps clear all check boxes as shown in Figure A 2 on page A 6 and then click OK MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page A 5 Appendix A Appendix A Web Service Connection Service Port Connection 12 13 14 Page A 6 Figure A 2 Modem Configuration Modem Configuration NT Direct Connection COM Initial speed bpa Hardware Features T Enable hardware flow control T Enable modem error control T Enable modem compression T Disable modem speaker Cancel Finally click OK on the Edit Phonebook Entry dialogue box You are now ready to dial up the server on the PAM 5000 board Check that the null modem cable is connected between the null modem port on your P
63. derwriters Laboratories UL approved by the manufacturer could void the user s authority to operate this equipment New York City Fire Department NYFD California Air Resources Board CARB UL File Products listed with U L NYFD C of A Product Executive Order Product MH1941 All Gilbarco pumps and dispensers that bear 4805 The Advantage Series and G 70 52 AM Balance Vapor Recovery the UL listing mark Legacy Series G 70 150 AE VaporVac MH8467 Transac System 1000 and PAM 1000 4986 Encore and Eclipse E105106 Dell DHM Minitower E165027 G SITE and Passport Systems National Conference of Weights and Measures NCWM Certificate of Conformance CoC Gilbarco pumps and dispensers are evaluated by NCWM under the National Type Evaluation Program NTEP NCWM has issued the following CoC CoC Product Model CoC Product Model CoC Product Model 02 019 Encore Nxx 02 026 H111B Series AC RAC 02 034 External Mount CRIND CECXXXXXXX 02 020 Eclipse Exx MPD 1 Series 02 035 Dimension Dxx T 12C Console PA0188 RAO188 Fixed Blender AF PARAG 02 036 Legacy Jxxx 02 021 RAG T 12C Console PA0203 RA0203 Dispenser Low Profile AR RAR G SITE Printer Epson PA0307 02 022 T 12G Console PA0180 RA0180 02 028 Indoor Card Q11640 G SITE Distribution Box PA0306 T 15 Console PA0189 Outdoor Card Q11891 02 037 G SITE Keyboard PA0304 02 023 T 15 Controller C2 PA0211 G SITE Mini Tower PA0301 T 15 Controller PA0190 TS 1000 Console PA0240 G SITE Monitor PA0303
64. dmin Password password Path amp file c 41027103 bin example Click Start Upload DO NOT CLOSE THIS WINDOW WHEN UPLOAD IS INPROGRESS approximate 40 60 seconds lf all runs as expected await the text window s last line to display When finished return to PAM 5000 main menu before you close the Software upload window Any changes such as PAM baud rate speed and PAM related settings survive a Software upload change MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Accessing the PAM 5000 Common Menus for Service Diagnostics via LSP Appendix E Accessing the PAM 5000 Internal Menus Common Service Menus Navigation to Menus Info Watch Check Action Operation 3 x View transactions Status Unpaid FP Transactions Last 10 paid FP transactions OR Operational Status with Graphic forecourt view of current FP status and last transaction Menu navigation 3 Operation gt 3 3 FP Transaction gt 3 3 1 Monitor gt 3 3 2 Log OR gt 3 7 Operational Status Operational Status only available via Web browser over Network crossover net cable RJ 45 or Service port connection Info 3 3 1 Monitor window shows all unpaid transactions 3 3 2 Log window shows the last ten paid transactions 3 7 Operational Status Graphic forecourt view of current status for all devices also useful for checking actual Grade map and Prices Operational status can
65. dule System Description 5 Using a Phillips screwdriver turn the four screws attaching the panel with the Gilbarco Veeder Root logo of the main board counter clockwise to loosen the panel 6 Using your fingers gently pry open and remove the panel 7 Using a 7 32 nut driver remove the four standoffs that secured the four screws removed in step 5 8 Using the Phillips screwdriver turn the eight screws securing the main board counter clockwise to loosen the main board 9 Remove the main board 10 For installation of a replacement main board perform the steps above in the reverse order POS Connection The hardware module for connecting the POS using PAM POS protocol is standard DSB 500 RS 232 RS 422 or Current Loop The POS communication speed is between 300 and 19200 baud rate default 4800 Select the baud rate using the PAM 5000 menu 2 1 For more information refer to Protocol to Port Assignment Menu 2 1 on page A 28 Figure 3 4 POS Connection CURRENT LOOP R19000 03 POS R19000 04 POS R19000 04 POS Supplier equivalent Supplier equivalent Supplier equivalent or Field Wiring or Field Wiring or Field Wiring RS 232 POS RS 422 POS CURRENT LOOP Page 14 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 PAM 5000 Pump Access Module System Description System Description Pump Connection The hardware interface for connecting pumps is Current Loop 45 mA A DSB 492 Module
66. e Manual May 2008 General Information Appendix E Accessing the PAM 5000 Internal Menus Appendix E Accessing the PAM 5000 Internal Menus General Information This section highlights useful hints regarding use of the PAM 5000 service pages to view current status or locate possible malfunction s either from a remote location or with a technician present onsite This section is aimed to help technicians or Help Desk executives and assumes that the user possesses e Basic knowledge on how to access and navigate through the PAM 5000 web menus e Knowledge on how to navigate through the PAM 5000 embedded Local Service Panel display e User knowledge about standard PC technologies such as Windows and Internet browsers such as Microsoft Internet Explorer or Mozilla Fire Fox All PAM 5000 Service and diagnostics functions explained in this section can be accessed by e Remote location Help Desk if there is a network connection to the fuel site and PAM 5000 e Local service PC with access to the LAN network or RJ 45 Crossover Net cable or RS 232 via Null modem cable connected directly to the PAM 5000 e View change settings with use of the integrated Local Service Panel and Display with some limitations same menu numbers as for Web navigation With a technician present onsite watching the Hardware Interface Module LEDs combined with readout s helps locate malfunctioning device s Accessing the PAM 5000 Common Menus for Service
67. e Manual May 2008 Page 17 System Description PAM 5000 Pump Access Module System Description Changing a Blown Fuse The fuse is located in the AC inlet socket To change a defective fuse proceed as follows 1 Shut off power by unplugging the AC 2 Open the Fuse Drawer with a small flat screwdriver max 2 5 mm by inserting the tip into the small hole next to the Fuse Drawer as shown in Figure 3 8 Figure 3 8 Opening the Fuse Drawer 3 Press the handle of the screwdriver carefully towards the box so that the Fuse Drawer is pushed in the direction of the arrow and out 4 Repeat steps 2 and 3 for the other side of the Fuse Drawer 5 Remove the defective fuse from the Fuse Drawer and replace the fuse Notes 1 The Fuse Drawer is divided into two sections to make room for a spare fuse Use the spare fuse if available Ensure that it is a type TIA fuse of dimensions 5 X 20 mm 2 Ensure that you detect the reason for the blown fuse and eliminate the problem 6 Close the Fuse Drawer Restore power The system should run normally Page 18 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 PAM 5000 Software System Description PAM 5000 Software Web Server The PAM 5000 has an embedded Web Server that allows connection via a standard browser for installation and service or application specific services It supports Microsoft Internet Explorer version IE 5 0 and higher and Mozilla Firefox version 1 0 or
68. e Regulations Applicable information is available in National Fire Protection Association NFPA 30A Code for Motor Fuel Dispensing Facilities and Repair Garages NFPA 70 National Electrical Code NEC Occupational Safety and Hazard Association OSHA regulations and federal state and local codes All these regulations must be followed Failure to install inspect maintain or service this equipment in accordance with these codes regulations and standards may lead to legal citations with penalties or affect the safe use and operation of the equipment Replacement Parts Use only genuine Gilbarco replacement parts and retrofit kits on your pump dispenser Using parts other than genuine Gilbarco replacement parts could create a safety hazard and violate local regulations Safety Symbols and Warning Words This section provides important information about warning symbols and boxes Alert Symbol This safety alert symbol is used in this manual and on warning labels to alert you to a precaution which must be followed to prevent potential personal safety hazards Obey safety directives that follow this symbol to avoid possible injury or death Signal Words These signal words used in this manual and on warning labels tell you the seriousness of particular safety hazards The precautions below must be followed to prevent death injury or damage to the equipment DANGER Alerts you to a hazard or unsafe practice which will result in death
69. e Service Manual May 2008 Installation Menu 2 Configuration and Service Figure 4 11 Select Protocol Combination PAM 5000 Service Menu admin Windows Internet Explorer TBR GO Greeyozeisi17 OOOO j Efex coo e z l m gt we dhe Oram 5000 Service Menu admin fey Do ah Ey Page G Tools Protocol to Port Assignment fA GILBARCO 2 VEEDER ROOT PAM 5000 Service Menu gt 1 HW amp SW Information 2 Installation 2 1 Protocol to Port Assignment 2 2 Date and Time gt 2 3 Communication Setup b 2 4 System Profile Edit Protocol to Port Assignment 2 5 Application Setup 2 6 Software Upload Port 14 Save changes b 3 Operation 1 Protocol Type ie SINE Gi22 c0 Pup 5757baud gt 5 Diagnostics gt wweM 3 Protecol Combination no coronaton o ooo U 4 Save changes Now O Later Internet R10 Step 4 Save changes now or later Select either Now to finish Protocol to Port Assignment or Later to configure more ports If Later is selected use the Save Changes button on the overview page see Figure 4 14 on page 33 to save the new Port configuration Click OK to complete configuration of this port or click Undo to go back to Step 3 Select Protocol Combinations on page 30 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page 31 Configuration and Service Installation Menu 2 Figure 4 12 Step 4 Save Changes Now or Later
70. e Service Manual May 2008 Page 35 Configuration and Service Installation Menu 2 Figure 4 17 Page Confirming the RTC Setting PAM 5000 Service Menu admin Windows Internet Explorer TBS Pt r _ _ CO gt Ohttpsyit0 28 151 1707 lee x fey D h b Page Of Tools i We afe C Pam 5000 Service Menu admin Date and Time f GILBARCO lt VEEDER ROOT PAM 5000 Service Menu gt 1 HW amp SW Information 2 Installation Current Settings 2 1 Protocol to Port 2007 06 22 16 16 Assignment 2 2 Date and Time Date and time has been successfully set gt 2 3 Communication Setup gt 2 4 System Profile 2 5 Application Setup 2 6 Software Upload gt 3 Operation b 4 Reset gt 5 Diagnostics b WW amp M Internet R 100 To change the date and time using the Local Service Panel go to menu 2 2 and use the lt RIGHT gt button to step through the parameters year month day hour and minute and change the values using the lt UP gt and lt DOWN gt buttons DATE amp TIME SET DATE amp TIME A ga Z007 06 22 16 16 Finally press lt OK gt or enter the new date and time DATE amp TIME DATE amp TIME SET OK gt Ze Page 36 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Installation Menu 2 Configuration and Service Communication Setup Menu 2 3 TCP IP Parameters Menu 2 3 1 Configuration of TCP IP parameters must be
71. e changes Now Later amp Internet Note It is only possible to have three ports configured for pumps MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page 29 Configuration and Service Page 30 we de PAM 5000 Service Menu admin Installation Menu 2 Step 2 Select Protocol For the selected protocol type select a protocol or click Undo to go back to Step 1 Select Protocol Type on page 29 The drop down list only contains the protocols available Figure 4 10 Step 2 Select Protocol EAR i PAM 5000 Service Menu admin Windows Internet Explorer EAT C http 10 28 151 170 vitt x gt Bl we Paes Goo Protocol to Port Assignment GILBARCO QA VEEDER ROOT PAM 5000 Service Menu gt 1 HW amp SW Information 2 Installation 2 1 Protocol to Port Assignment 2 2 Date and Time gt 2 3 Communication Setup gt 2 4 System Profile 2 5 Application Setup 2 6 Software Upload gt 3 Operation b 4 Reset gt 5 Diagnostics gt WW amp M Edit Protocol to Port Assignment Select Protocol Internet Step 3 Select Protocol Combinations For the selected protocol select the protocol combination in the drop down list or click Undo to go back to Step 2 Select Protocol on page 30 There is no Protocol Combination in the PAM POS or Gilbarco pump protocol selection MDE 4677A PAM 5000 Pump Access Modul
72. e default value is 50 ms range 1 1000 ms IMPORTANT INFORMATION By default the Gilbarco POS via serial connection is included in the 410 27 1 xx application but cannot be used together with the PAM POS Modem Dialup and Setup Test Menu 2 3 6 Modem Setup Parameters The Modem setup can be used to set the modem s baud rate initialization string dialup phone number user and password PPP device Selection between a Modem and a Null Modem connection Baud rate The modem baud rate can be selected in the range from 9600 to 115200 bits sec Modem Init string This is the initialization string that will be sent to the modem at power up and before dialup for example an AT command ATSO 1 Modem Dial string The modem dialup phone number for example 4543299400 Username A user name used in the modem communication to access a Host any user names may be used Password A password used in the modem communication to access a Host any password may be used MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page 41 Configuration and Service Installation Menu 2 Figure 4 21 Web Page Menu 2 3 6 Dialup Setup Test 2 PAM 5000 Service Menu admin Windows Internet Explorer TAR E v httpi 10 28 151 170 EN ej a m y w de 9 PAM 5000 Service Menu admin fl a v b Page Of Tools Dialup settings f GILBARCO lt VEEDER ROOT PAM 5000 Service Menu b 1 HW am
73. e entry for example PAM 5000 and then click Next 5 Enter any phone number and click Next 6 Click Finish 7 Set Dial Up properties right click on Null Modem icon ServerType Check TCP IP and Windows Logon only Press OK 8 Click Configure for setting Direct Connection Properties General settings Set baud rate 38400 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page A 7 Appendix A Appendix A Web Service Connection Service Port Connection 10 11 12 10 Page A 8 DirectConnectionProperties Connection Advanced connection settings Disable all control Click OK thrice to close all three tabs You are now ready to dial up the server on the PAM 5000 board check that the null modem cable is connected between the null modem port on your PC and the service port on PAM 5000 Click Dial and wait to be connected Username Password Refer to Password Menu 2 4 1 on page 44 Dialing up the PAM 5000 from Windows 2000 Machines To dial up the PAM 5000 from a Windows 2000 machine proceed as follows Click Control Panel gt Network and Dial up Connections Click Create a new Connection Click Next NewConnectionWizard Select Connect directly to another computer Click Next Host or Guest Select Guest and click Next Select a device Communication cable between two computers COM Connection availability For all users Click Next Connection Name PAM 5000 Co
74. e from 300 19200 baud rate Local Service Panel Via Local Service Panel PAM POS baud rate speed changeable in combination with Application Setup menu 2 5 Date amp Time 2 2 Menu navigation View Set 2 Installation gt 2 2 Date and Time TCP IP address 2 3 1 Menu navigation View Set 2 Installation gt 2 3 Communication Setup gt 2 3 1 TCP IP Setup Accessing the PAM 5000 Common Menus for Service Diagnostics via LSP Info Watch Check Action Watch PORT 11 PAM POS xxxx baud Check If the PORT number digit is displayed as 11 current displayed baud rate is active Change the baud rate if required If a is marked to the right of the port number the displayed baud rate settings are NOT activated proceed to Action Action If no changes or we is shown leave the menu Else click Save Changes A prompt appears with the following text Save changes now will Master Reset the PAM Click OK and Master Reset is executed After an average of 20 seconds the system should be running again POS initialize the PAM with Grade map prices Open FP Info PAM 5000 internal timer used for transaction error and peep communication traces time stamp Action Set current date and time especially before any communication trace peep is started this is helpful when analyzing data Watch IP Address 10 10 10 100 default Subnet mask 255 255 255 0 default Gateway 10 10
75. e that a new application program has been uploaded resulting in an automatic Master Reset at start up Figure 4 55 Web Page Menu 5 2 2 2 Master Reset Log 2 PSS 5000 Service Menu admin Windows Internet Explorer Ge iS http 10 28 151 170 Chntyozesnam ng lb w chy P55 5000 Service Menu admin i f GILBARCO Master Reset Log lt VWEEDER ROOT PAM 5000 Service Menu b 1 HW amp SW Information gt 2 Installation gt 3 Operation gt 4 Reset 5 Diagnostics gt 5 1 Forecourt Devices w 5 2 System Logs 52 1 Upload Log vw 5 2 2 Reset Logs Master Reset Log 2 2 1 Soft Date Time Number Cause 5 2 2 2 Master 2007 04 02 0718 0 J SS 5223 Super Master 5 2 3 Application Log 524 Access Log 5 2 5 Board Error Log b 5 3 Communication 54 Peep gt 5 6 Peripherals bo V W amp M MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page 81 Configuration and Service Diagnostics Menu 5 Using Local Service Panel navigate to Menu 5 2 2 2 and step though the selection menu using the lt RIGHT gt button MASTER RESET LOG Se ae are 2007 01 02 07 18 Use the lt UP gt and lt DOWN gt buttons to view other entries Press the lt LEFT gt button to return to menu 5 2 Application Log Menu 5 2 3 The Application Log can be read via the WEB or Local Service Panel or via menu 5 2 3 The Application Log is used for various application program issues For example
76. ecting Save Changes Port Protocol Edit Clear k Saving changes now will MASTER RESET the PAM Cancel save Changes Discard Changes Factory Setting Click Save Changes to apply the new configuration Marks a modified port Page 34 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Installation Menu 2 Configuration and Service Date and Time Menu 2 2 The PAM 5000 has its own Real Time Clock RTC which is used to time stamp various events such as Transactions and Fueling Point errors The RTC setting can be changed via the Web the Local Service Panel menu 2 2 and in some applications also via the POS Protocol Figure 4 16 Web Page Menu 2 2 Page to Set the RTC EEK E CRIER Je 2 PAM 5000 Service Menu admin Windows Internet Explorer GO gt OC monozo 7 4 A Aa gt We abe Q PAM 5000 Service Menu admin a we Toae eel Date and Time f GILBARCO lt VEEDER ROOT PAM 5000 Service Menu b 1 HW amp SW Information Current Settings 2 Installation 2 1 Protocol to Port 2007 06 22 16 15 Assignment 2 2 Date and Time New settings gt 2 3 Communication Setup gt 2 4 System Profile 2 5 Application Setup 2 6 Software Upload ACCEPT gt 3 Operation gt 4 Reset gt 5 Diagnostics b WW amp M Date yyyymmdd 2007 06 22 Time hhmmss 16 15 Internet R 100 MDE 4677A PAM 5000 Pump Access Modul
77. ee 78 Reset Log Menu 5 2 2 1 2 0 ee 80 Super Master Reset Log Menu 5 2 2 2 3 0 81 Application Log Menu 5 2 3 0 00 eee 82 Access Log Menu 5 2 4 0 0 0c ees 83 Board Error Log Menu 5 2 5 0 0 eee 84 Communication Statistics Menu 5 3 0 0 0 ee 85 Ethernet Menu 5 3 1 2 0 ee nes 85 DSB Statistic Ment 3 2 23 rari cha ee ne LO ced be Ox 86 Protocols Menu 5 3 3 0 0 eee 86 Peeper MENU 5 4 2 ei eet oS bg e ds OS eee OSS Se eee 87 Appendix A Web Service Connection A 1 PG and Browser Requirements 42 5 ot065 2204000048 4 bend ot banded eo eee eee yea A 1 EInermMel COnneClONs x sqties acd bcd oye cee ete aE TE ee Ra eh ace O A Oh we ee RET A 1 Network Connection ee bsiiysenea roaa e eee ees A 1 Direct Connection via Cross Cable naana naana eaaa A 1 Service Pont COnnechons s amp 44 4405 4 n a ee dvb BN a aa a aae oe Dba iia By tie be A 2 Null Modem Connection 2 0 00 0c eee A 2 Establishing a Direct PPP Connection 0 0000 ee A 2 Page ii MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Installing Null Modem on Windows NT Windows 98 Machines A 2 Installing Null Modem on Windows 2000 A 3 Installing Null Modem on Windows XP Machines A 4 Dialing up the PAM 5000 from Windows NT Machines A 5 Dialing Up the PAM 5000 from Windows 98 Machines A 7 Dialing up the PAM
78. ee ces greed haere Sede ae aig aed Sead dak gem eae 25 Program Versions Menu 1 1 0 0 0 cc eee 25 Protocols Menu 1 4 sca ice wo he as Yh ee aed eh a a a 26 instalation Ment 2 tian c a em Ge a aoe tek Rh ook Hee ARO Bob A SAS SMBH OM heath Ew eh oe 27 Protocol to Port Assignment Menu 2 1 2 0 0 0 cee eee 27 Protocol to Port Assignment Menu 2 1 5 28 Configure Protocol Assignment 000 cee eee 29 Date and Time Menu 2 2 annann ce ees 35 Communication Setup Menu 2 3 0 0 0 0 ce ee 37 TCP IP Parameters Menu 2 3 1 2 0 0 0 c eee eee 37 Service Port Baud Rate Menu 2 3 2 0 002s 40 Modem Dialup and Setup Test Menu 2 3 6 41 Modem Setup Parameters 0 000 eee eee eee 41 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page i Modem DialUp TeSt2 u 2234 20424 ectnw Oe a Belen Gee heed 43 System Profile Menu 2 4 nananana nananana naaa 44 Password Menu 2 4 1 sais oy oa be oe Yaad deans 44 Change Default Password 1 0 0 0 nes 45 Forgotten Password Default Password 45 System Name Menu 2 4 2 0 0 0 0 0c ee 46 Customer Logo Menu 2 4 4 0 0 0 00 eee eee 47 Application Setup Menu 2 5 0 eee 50 APDICAUCM S CLUD yack ado Great triers Oe eked wale o eee 50 PAM Protocol Related Setup Application Menu 2 5 via Web 51 PAM Protocol Related Setup App
79. eep file and jump to a new one by using the Skip button The peep file generated is in an unreadable and compressed format and needs to be translated by a Gilbarco translation tool called Peepshow Peepshow will be able to translate the raw peep file to for example a Hex or ASCII format text file In addition to this it will also be able to convert to protocol translations The raw peep file should always be accompanied by a description of what the file includes Important information is for example pump no type time and date the error and how to reproduce it if possible MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page 91 Configuration and Service Diagnostics Menu 5 This page ts intentionally left blank Page 92 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 PC and Browser Requirements Appendix A Appendix A Web Service Connection Appendix A Web Service Connection PC and Browser Requirements Access to Web pages is supported for Microsoft Internet Explorer or Mozilla Firefox In order to have full access to all PAM 5000 system functionalities Microsoft Internet Explorer version 4 or higher or Mozilla Firefox 1 5 or higher is required The pages are optimized for a screen resolution of 600 x 800 The PAM 5000 Service Menu can be accessed from an Ethernet connection or via the Service Port RS 232 They both support the same except that the communicat
80. el go to menu 5 1 1 and press the lt RIGHT gt button ONLINE DEVICE PORT 11 Scroll to select Port ONLINE DEVICES PORT 12 FP 1 2 Device Errors Recent Menu 5 1 2 1 The PAM 5000 error log displays the last 10 errors for all the devices The log is useful to monitor devices especially if a problem with a certain device has been detected In some cases the error can explain the reason for the problem Use the link from Recent Device Errors Error name to a more specific error description with optional Protocol Error code from the Pump Menu 5 1 2 1 shows a list of recent errors detected by the system Figure 4 51 Web Page Menu 5 1 2 1 Recent Device Errors PAM 5000 Service Menu admin Windows Internet Explorer TBR E j v l http 10 28 151 170 i t f a pi oa x a ga We SEO Pam 5000 Service Menu admin amp deb i Page Qf Tools Recent Device Errors f GILBARCO lt VEEDER ROOT PAM 5000 Service Menu b 1 HW amp SW Information gt 2 Installation gt 3 Operation gt 4 Reset v 5 Diagnostics v 5 1 Forecourt Devices 5 1 1 Online List v 5 1 2 Device Errors 5 1 2 1 Recent 5 1 2 2 Specific Date Time Type ld Code Name gt 5 1 4 Device Status 2007 06 22 18 01 Fueling Point gt 5 1 5 Device Test gt 5 2 System Logs gt 5 3 Communication 5 4 Peep gt 5 6 Peripherals gt WW amp M Internet Page 76 MDE 4677
81. emove button Figure 4 29 Web Page Menu 2 4 4 Change Remove Custom Logo PAM 5000 Service Menu admin Windows Internet Explorer PB pn O Y lS http 10 28 151 170 Te as We afe C Pam 5000 Service Menu admin fe AD aah i Page amp Tools A DOMS Custom Logo f GILBARCO 2 VEEDER ROOT w x E P gt PAM 5000 Service Menu gt 1 HW amp SW Information 2 Installation 2 1 Protocol to Port Assignment 2 2 Date and Time gt 2 3 Communication Setup f GILBARCO 2 4 System Profile a2 VEEDER ROOT 2 4 1 Password 2 4 2 Name Select GIF file to upload max size 10Kb 2 4 4 Custom Logo 2 5 Application Setup 2 6 Software Upload Upload gt 3 Operation Current custom logo b 4 Reset Remove custom logo press here gt 5 Diagnostics b WWa amp M Internet Note Ifthe logo is changed or removed from the PAM 5000 the web browser needs to be refreshed before the new logo is activated and displayed MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page 49 Configuration and Service Installation Menu 2 Application Setup Menu 2 5 During installation various application dependent functionalities are configurable from the LSP using the Application Setup Menu 2 5 The PAM Protocol related setup can be set by selections from this menu Application Setup Select e Select Group Forecourt Control Setup e 2 Fore
82. es The ports are numbered from 11 14 Pumps and 21 23 CRINDs Protocol A set of rules for communication between devices PAM 5000 The PAM 5000 Pump Access Module is a communications interface device that allows a third party POS console to control up to 36 Gilbarco fueling positions Service PORT Communication port for connection of a Service PC via a RS 232 connection Null Modem to the CPB509 Abbreviations and Acronyms Term Description BEL Board Error Log CPU Central Processing Unit FTP File Transfer Protocol LAM Legal Authority Module Not used with the PAM 5000 LAN Local Area Network a sss LCD Liquid Crystal Display PAM Pump Access Module PC Personal Computer POS Point of Sale PPP Point to Point Protocol PROM Programmable Read Only Memory PSU Power Supply Unit RTC Real Time Clock USD US Dollars WAN Wide Area Network Page 2 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 PAM 5000 Architectural Overview Introduction PAM 5000 Architectural Overview PAM 5000 with Connection for Pumps and POS Figure 1 1 PAM 5000 with Connection for Pumps and POS Gilobarco Pumps PAM 5000 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page 3 Introduction PAM 5000 Architectural Overview PAM 5000 Diagnostic Connection It is possible to access the PAM 5000 remotely via a Network connection Ethernet or locally using a Null modem connection to a PC Figure 1 2
83. et Explorer TBR JS X e http 10 28 151 170 49 26 sec P n lt w we Q Pam 5000 Service Menu admin a fe Ao o i Page G Tools Reset Log f GILBARCO _ a2 VEEDER ROOT PAM 5000 Service Menu gt 1HW amp SW Information gt 2 Installation gt 3 Operation gt 4 Reset v 5 Diagnostics gt 5 1 Forecourt Devices v 5 2 System Logs Reset Log 5 2 1 Upload Log Date Time Number Cause 7 52 2 Reset Logs a a SR nr 82 18 4 G Powerdown pron 2007 06 22 1750 4 Manual Web 6 2 2 2 Master oras 622 a717 3 SWUpload 522 3 Super Master 2007 622 1621 2 Manual Web 2 4 Manus 5 2 3 Application Log a2 2007 06 22 1040 O MasterReset 5 2 4 Access Log 5 2 5 Board Error Log gt 5 3 Communication 5 4 Peep gt 5 6 Peripherals gt WW amp M Internet Page 80 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Diagnostics Menu 5 Configuration and Service Using Local Service Panel go to Menu 5 2 2 1 and step though the selection menu using the lt RIGHT gt button SOFT RESET LOG MANUAL WEB one Ame Are 2007 01 03 08 58 Use lt UP gt and lt DOWN gt buttons to view other entries Press the lt LEFT gt button to return to menu 5 2 Super Master Reset Log Menu 5 2 2 2 3 The Master Reset and Super Master Reset Logs are similar to the Reset Log except that only one event can be shown 66 99 The Error Cause will indicat
84. ft GILBARCO a lt VEEDER ROOT PAM 5000 Pump Access Module Service Manual MDE 4677A PAM 3000 USGU 804466 00 Computer Programs and Documentation Federal Communications Commission FCC Warnin All Gilbarco Inc and or Veeder Root Company computer programs including software on diskettes and within memory chips and documentation are copyrighted by and shall remain the property of Gilbarco Inc and or Veeder Root Company Such computer programs and documents may also contain trade secret information The duplication disclosure modification or unauthorized use of computer programs or documentation is strictly prohibited unless otherwise licensed by Gilbarco Inc and or Veeder Root Company This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Changes or modifications not expressly Approvals Gilbarco is an ISO 9001 2000 registered company Un
85. g f GILBARCO a2 VEEDER ROOT PAM 5000 Service Menu b 1 HW amp SW Information gt 2 Installation gt 3 Operation b 4 Reset v 5 Diagnostics gt 5 1 Forecourt Devices 5 2 System Logs Access Log 5 2 1 Upload Log Date amp Time IP Address Username Protocol b 5 2 2 Reset Logs el 17 58 27 10 26 151 44 e 5 2 3 Application Log 5 22 17 52 43 10 28 admin u 5 2 4 Access Log 5 2 5 Board Error Lo 2007 06 22 15 27 28 amin AI B amaaan n eras sat ea t E AA p ae a mani 2007 06 22 10 40 13 10 28 a 1 45 admin HTTP 5 4 Peep gt 5 6 Peripherals b WW amp M Internet MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 R 100 Page 83 Configuration and Service Diagnostics Menu 5 Board Error Log Menu 5 2 5 The Board Error Log BEL displays fatal errors that have occurred on the PAM board Figure 4 58 Web Page Menu 5 2 5 Board Error Log PAM 5000 Service Menu admin Windows Internet Explorer TBR Ow OD http 10 28 151 170 oy 4 x 7 Pais E os et O A w de Q Pam 5000 Service Menu admin fay D ah b Page Of Tools Board Error Log GILBARCO QA VEEDER ROOT PAM 5000 Service Menu b 1 HW amp SW Information b 2 Installation gt 3 Operation b 4 Reset v 5 Diagnostics gt 5 1 Forecourt Devices BOARD ERROR LOG S N PROGRAM 5 2 1 Upload Log BOARD TYPE b 5 2 2 Reset Logs 2007 06 22 5 2 3 Application
86. gt 3 Operation gt 4 Reset gt 5 Diagnostics gt WWa amp M PPP device MODEM NULL MODEM internet R 100 The PAM 5000 CPB509 board has an RS 232 port that can be used to connect a PC for local service diagnostics similar to when it is connected via the Ethernet Service Port Baud rate can be selected in the range from 9600 to 115200 bits sec default value is 38400 The PPP protocol can be set for Modem connection or NULL Modem Default is NULL Modem refer to Modem Dialup and Setup Test Menu 2 3 6 on page 41 for Modem dialup setup and Null Modem Connection on page A 2 for Null modem connection To save the entered changes click ACCEPT The new value will be effective after a soft reset Page 40 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Installation Menu 2 Configuration and Service In the Local Service Panel go to menu 2 3 2 and press the lt RIGHT gt button to step through the parameters SVCPORT SET UP Oo oVCPORT BAUD Oo SVCPORT DEVICE aa es 38400 MODEM To change the values for example toggle between MODEM and NULL MODEM use the lt UP gt and lt DOWN gt buttons and press lt OK gt to enter the new setting The new values will be effective after a Soft Reset Datalink Timeout for Serial Driver Menu 2 3 3 Not applicable for United States The datalink timeout for the serial PSS driver Gilbarco DOMS POS can be changed in the menu 2 3 3 Th
87. have all privileges but only the admin user can change password for all other users The host user name can be used to access the PAM 5000 web in the same way as admin user The service user is used by the service technicians The user has all privileges needed for system service activities as read only except creating peeps traces and performing Master Reset The guest user can be used by all The guest has only some read permissions The doms user is used by Gilbarco technicians The privileges are the same as for the admin user except changing password The PAM 5000 will have a password validation routine with User ID Password combinations as described below User Password Combinations Comments USER PASSWORD doms XXXXXXX All passwords accepted admin XXXXXXX All passwords accepted host XXXXXXX All passwords accepted service XXXXXXX All passwords accepted guest XXXXXXX All passwords accepted Page 44 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Installation Menu 2 Configuration and Service Change Default Password The default password can be changed by a user with administrator privileges except the doms Gilbarco technician password which is fixed When the password has been changed the browser needs to be reconnected before the new password is used refresh the browser The minimum password length is four and maxi
88. ice Manual May 2008 Page 87 Configuration and Service Diagnostics Menu 5 Before the Peeper Applet is started some information and parameters must be entered Figure 4 62 Web Page Menu 5 4 Peeper Setup EEK E Cee CN PAM 5000 Service Menu admin Windows Internet Explorer Oe yy Ch http is10 28 151 170 w a l Gr PAM 5000 Service Menu admin fap D o gah li Page G Tools y Peep Setup a GILBARCO a2 VEEDER ROOT PAM 5000 Service Menu gt 1 HW amp SW Information gt 2 Installation Peep Port Protocol 3 spa ec na __ PAM Ee ome Pune eee a s e mp 5787 baud LS is Presentation Layer TCP IP v Doms Pos TCP IP crap FTP File Transfer HTTP Hyper Text Transfer User ID Michael Christensen gt 3 Operation b 4 Reset v 5 Diagnostics gt 5 1 Forecourt Devices gt 5 2 System Logs gt 5 3 Communication 5 4 Peep gt 5 6 Peripherals gt WW amp M Notes PAM Test Filename c peepfile H Start from zero Max size KB 500 START PEEP Internet R100 The Peeper setup is as follows Field Name Description Port setup Select required PAM Ports that the communication peep must include Always include the PAM POS port 11 Notes Enter a short description of the problem Datafile Enter filename default is peepfile The drive and directory Start from zero Increment extension Max Size kb must be specified Sho
89. ion 106 20061220 APL 410 27 1 xx TV 30E0 admin On the Local Service Panel only a 2 x 16 character section can be displayed but this window can be moved around using the navigation buttons MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page B 1 Appendix B Board Upload Log Records This page is intentionally left blank Page B 2 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 The Virtual File System Appendix C Virtual File System Appendix C Virtual File System The Virtual File System Virtual files can be retrieved or viewed from the PAM 5000 using any FTP client The files can be viewed using any ASCII text editor The files are useful for PAM 5000 specialists but can be requested from Gilbarco s Support Department for further investigation in special cases Detailed file explanation is omitted as changes and data setting s are controlled over the PAM 5000 Web Interface MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page C 1 Appendix C Virtual File System The Virtual File System This page is intentionally left blank Page C 2 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 PAM 5000 Web Service Facilities Appendix D PAM 5000 Quick Start up Appendix D PAM 3000 Quick Start up PAM 5000 Web Service Facilities If local or remote access is required over the network TCP IP parameters must be configured in accord
90. ion speed is faster on the Ethernet It is recommended that service personnel use the Service Port connection for service because it does not require access to the site s network Ethernet Connection Network Connection The network connection setup of the board s IP address must be done according to the site s IP address plan Access to the PAM 5000 may be controlled by external devices such as routers and firewalls Consult the Network Administrator Direct Connection via Cross Cable It is possible to connect directly to the PAM 5000 with for example a laptop by using an Ethernet cross cable Q13850 C06 The PC and PAM 5000 need to have the same network range for the IP and Subnet Mask setup An example of network settings is shown below PAM 5000 PC TCP IP 10 10 10 100 10 10 10 101 SUBNET MASK 255 255 255 0 255 255 255 0 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page A 1 Appendix A Appendix A Web Service Connection Service Port Connection Service Port Connection The Service Port uses TCP IP via PPP which needs to be configured either for modem connection or null modem connection The default setting when shipped from the factory is a null modem connection The Service Port setup is found in menu 2 3 2 The default IP of the PAM Service Port is fixed 11 0 0 90 Null Modem Connection A Null Modem Connection requires a 9 pin RS 232 Null Modem Cable Refer to the wiring s
91. is used with connections for up to a maximum of eight dispensers If each connection is to dual sided dispensers a total of 16 dispensers can be controlled by one DSB 492 Module Up to 16 dispensers can be controlled per port by PAM 5000 depending on the setup Figure 3 5 Pump Connection DSB DSB CONNECTION CONNECTION TO ANOTHER FROM CONTROLLER OR ANOTHER DSB492 DSB MODULE DSB MODULE 2 Wire 45mA Active Current Loop x8 ae ENE 9 Pin D Sub R19000 02 Universal D Box Gilbarco CRIND Kit Optional The CRIND kit M08037B002 is available and can be added into the PAM 5000 cabinet It provides an interface between the POS and payment terminals The DSB 500 with selectable RS 232 RS 422 or Current Loop passive interfaces with the POS and interconnects to the DSB 492 module which supports Current Loop connections for up to 8 CRIND devices 16 Dual sided This kit consists of MO8037B002S DSB 500 1 M08037B001S DSB 492 1 and associated cabling for power and interconnecting modules Power to the CRIND kit modules is supplied from an unused port on PAM 5000 Central Processor Board CPB509 and it operates as a separated direct communication line between POS and CRIND devices MDE 4677A PAM 5000 Pump Access Module Service Ma
92. lication Menu 2 5 via Local SEMVICE Panel s 00 ec see ate e bake eee eee aed eres E es Gee 52 Save and effectuate new settings 20005 53 Software Upload Menu 2 6 0 0 00 cc eee 54 Software Upload Java Applet 00 002 ee 55 Software Upload FTP 0 0 ccc eee 60 RDP el UMA MU kaasaan pora ra a bands op te ethno ps T eee Rew ewes ee Race ee Sie wea ee eee 66 Transaction Monitor Menu 3 3 1 0 0 00 ccc eee 66 Transaction Log Menu 3 3 2 0 59588 ania Phe oie ee DES Coes 67 Operational Status Menu 3 7 0 0 ee eee 68 Vew OPIN S 2 06 Acar foe se tein Oh eet eae ean 69 PUMP Status s 2 6 4 2 ag eek a bo Sees eee a eee 69 Pump Status Conversion Table 0 000000 ee 71 ROS AES sn ae a AEAEE Be cache es ak tease af dae See wean 71 RESEN MENUA de Sau tae aca twat ae aid eae ee eater at ee ae heed ane aw dg Doe ae ae he ew as 72 Soft Reset Menu 4 1 aan 0 0 ee eee 72 Master Reset Menu 4 2 0 0 0 eens 73 Super Master Reset Menu 4 3 2 0 0 00 0 ee 74 Diagnostics AMICNW S s s es Rae Se a eee eae d aoe ac See tae oe a rg eee oo eae dowd 75 Forecourt Devices Menu 5 1 0 0 00 cee 75 Online List Menu 5 1 1 0 0 0 eee 15 Device Errors Recent Menu 5 1 2 1 200000 8 76 Device Errors Specific Menu 5 1 2 2 008 77 System Logs Menu 5 2 0 ee eee 78 Upload Logs Menu 5 2 1 0 2
93. ll be as set from factory and must be changed manually SET IP ADDRESS o SET SUBNET MASK o SET DEF GATEWAY 10 10 10 101 20929929940 10 10 10 i NEW SETUP RESET NOW Finally press lt OK gt to perform the board reset which activates the new setting If the reset is not performed at this stage the new settings will not be activated until a board reset has been performed Note The Service Panel must be used to set the TCP IP parameters for the first time Factory MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page 39 Configuration and Service Installation Menu 2 Service Port Baud Rate Menu 2 3 2 The menu for setting the Service Port is shown in Figure 4 20 Figure 4 20 Web Page Menu 2 3 2 Service Port Setup PAM 5000 Service Menu admin Windows Internet Explorer TEAR JS v http 10 28 151 170 Goo P I gt TA we ae Q Pam 5000 Service Menu admin RT amp a p Page iG Tools Service Port Setup GILBARCO QA VEEDER ROOT PAM 5000 Service Menu b 1 HW amp SW Information 2 Installation 2 1 Protocol to Port Assignment 2 2 Date and Time 2 3 Communication Setup 2 3 1 TCP IP Setup 2 3 2 Service Port Setup 2 3 3 Datalink Timeout Boul coin 2 3 6 Dialup setup test 9600 19200 38400 57600 115200 O 2 3 7 Online Offline event time gt 2 4 System Profile 2 5 Application Setup ACCEPT 2 6 Software Upload
94. modules PAM POS is the master Principle DSB 500 Red LED flashing RX from POS converts to DSB 492 Green LED TX Transmit out to the CRIND When the CRIND replies DSB 492 Red LED flashing RX from CRIND converts back to DSB 500 Green LED TX Transmit out back to the POS Red Green flashing frequently on both modules indicates communication between POS CRINDs No online check is available over the PAM 5000 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Quick Start up and Checking Online Devices Appendix D PAM 5000 Quick Start up Check in parallel the current Forecourt status with a PC connected to the PAM 5000 Web Server e Navigate to menu 3 Operation gt 3 7 Operational Status This page displays the current status and refreshes every 10 seconds e Click the Fueling Point link on top A new page appears with more details such as FP status Price group Grades Fueling data Last transaction Send forecourt configuration from PAM POS Check if all pumps can start and prices for each grade product are correctly displayed The PAM 5000 system should be ready for use Continue with other required checking procedures before handing over the system MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page D 3 Appendix D PAM 5000 Quick Start up Quick Start up and Checking Online Devices This page ts intentionally left blank Page D 4 MDE 4677A PAM 5000 Pump Access Module Servic
95. mpleting the session Click Finish Set Modem properties Press Configure and select Max Speed 38400 speed used by PAM Service Port Disable all Hardware controls Click OK Set Networking properties Only TCP IP MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Service Port Connection Appendix A Appendix A Web Service Connection You are now ready for dialling the PAM 5000 via the Service Port 1 Check if the null modem cable is connected between the null modem port COMx on your PC and the service port on PAM 5000 2 Click Start gt Settings gt Network and Dial up Connections gt PAM 5000 3 Click Connect Dialing up the PAM 5000 from Windows XP Machines To dial up the PAM 5000 from a Windows XP machine proceed as follows 1 Click Control Panel gt Network and Dial up Connections 2 Click Create a new Connection 3 Click Next 4 Connection Type Select Set up an advanced connection Click Next 5 NewConnectionWizard Select Connect directly to another computer Click Next 6 Host or Guest Select Guest and click Next 7 Connection Name PAM 5000 8 Select a device Communication cable between two computers COM Set Modem properties Press Configure and select Max Speed 38400 speed used by PAM Service Port Disable all Hardware controls Click OK Set Networking properties Only TCP IP 9 Connection availability Anyone s use Click Next 10 Completing the session
96. mum is sixteen Figure 4 25 Web Page Menu 2 4 1 Change User Password admin EEK PAM 5000 Service Menu admin Windows Internet Explorer O OD http 1 10 28 151 170 We Se C Pam sooo Service Menu admin Change Password f N GILBARCO lt VEEDER ROOT PAM 5000 Service Menu 7 mIRE i i Jej _ r R D ap ib Page Gf Tools You are about to change password New password must be min 4 max 16 characters long b 1 HW amp SW Information J and must consist of upper case letters lower case letters and digits only 2 Installation 2 1 Protocol to Port Assignment 2 2 Date and Time gt 2 3 Communication Setup vw 2 4 System Profile 2 4 1 Password 2 4 2 Name 2 4 4 Custom Logo Select user 2 5 Application Setup Enter old password eeeeeeees 2 6 Software Upload j gt 3 Operation b 4 Reset gt 5 Diagnostics b gt WW eM Enter new password eevcccece Enter new password again evccceee MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 internet Forgotten Password Default Password After a user has changed the password the original default password password can be re enabled temporarily from the Local Service Panel The default password will be active until disabled again manually from the Local Service Panel or automatically at the end of current day Note All users passwords will be set to
97. nal Status Fueling Point Fuelling Point Fueling Point Status Error Fueling Data Transaction Buffer Last Transaction Service Mode Price Group Grades Description Fueling Point error code Pump errors will be automatically cleared in the PAM 5000 This status field will display Real time fueling data or the finished transaction including the Grade Name The Fueling Point s last transaction will be displayed in this field Fueling Point current service mode Default for PAM Replacement is Self Service 11 Fueling Point current price Group ID Default for PAM Replacement is Price Group 1 Fueling Point configured Grades and Cash and Credit prices Grade ID refers to PAM POS protocol system Grades 1 64 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Operation Menu 3 Pump Status Conversion Table Operational Pump Status Offline Idle Idle Starting Fueling Calling Calling Preauthorize Unavailable w transaction data Unavailable Unavailable Unavailable and Calling Unavailable and Calling Closed Error E Stopped POS Status PAM Protocol Status Offline code 0 Offline code 0 Idle code 1 Busy code 2 Busy code 2 Offline code 0 Call code 5 Authorized code 9 Eot code 3 Eot Idle code 3 or 1 Idle code 1 Call code 5 Call code 5 Closed code 6 Not supported Stop code 8 Config
98. nd click MASTER RESET to perform a Master Reset of the PAM 5000 Figure 4 48 Web Page Menu 4 2 Master Reset PAM 5000 Service Menu admin Windows Internet Explorer TB O y7 l http 10 28 151 170 o Atrix 2 Aii gt we a PAM 5000 Service Menu admin R2 D dh b Page GE Tools Master Reset f GILBARCO 2 VEEDER ROOT PAM 5000 Service Menu b 1 HW amp SW Information gt 2 Installation gt 3 Operation v 4 Reset 4 1 Soft Reset 4 2 Master Reset WARNING 4 3 Super Master Reset gt ASS You re about to MASTER RESET the PAM 5000 b WW amp M Confirm reset below and press the button to master reset mM Yes want to perform a master reset MASTER RESET Q Internet To perform a Master Reset via the Local Service Panel go to menu 4 2 and press the lt RIGHT gt button MASTER RESET MASTER RESET 42 YES Then press the lt OK gt and lt UP gt buttons for 10 seconds until the display shows OK MASTER RESET Note All pump configuration and unpaid transactions will be cleared at Master Reset MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page 73 Configuration and Service Reset Menu 4 Super Master Reset Menu 4 3 The Super Master Reset clears all memory and resets the PAM 5000 back to factory settings Type ACCEPT and click SUPER MASTER RESET to perform a Super Master Reset of the PAM 5000 Figure 4 49 Web Page Menu
99. ng the specified file The next dialog box that appears should have the modem model Direct Connection select that model and then click Next Select the communication port you wish to use and then click Next Finally click Finished and a modem named Direct Connection should now appear in the modems box Installing Null Modem on Windows 2000 You do not need any third party Null Modem files such as mdmcbx inf to install null modem on Windows 2000 machines You can use the built in standard Null modem To install Null Modem on a Windows 2000 machine proceed as follows Click My Computer gt Control Panel Double click Phone and Modem options Click Properties gt Modems Tab gt General Set Max Port Speed to 38400 Click Add Add Remove Hardware Wizard Install New Modem Set the Tag Don t detect my modem I will select it from a list Add Remove Hardware Wizard Install New Modem Manufactures Standard Modem Types Models Communications cable between two computers Click Next Add Remove Hardware Wizard Install New Modem Select port COM1 or COM2 Click Next MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page A 3 Appendix A Appendix A Web Service Connection Service Port Connection Page A 4 Add Remove Hardware Wizard Install New Modem Installation completed Click Finish Click OK Installing Null Modem on Windows XP Machines You do not need any thi
100. nline to PAM 5000 configured or un configured Watch the DSB 500 module PAM POS is the master Blank Green TX before RX from POS Green LED flashing TX to POS Red LED flashing RX from POS Red LED stay OFF No polling from POS or check wiring TX RX crossed Red LED Flashing RX from POS But Green LED stays OFF Wrong baud rate settings Action Check or correct PAM baud rate setting in Protocol To Port Assignment menu 2 1 x OR via Local Service Panel PAM related settings menu 2 5 Info DSB 492 CL 45 mA 8 connectors with STAR connection no jumpers unused connector leaves open no links Check Pumps online to PAM 5000 configured or un configured Watch the DSB 492 module Green LED flashing TX to all pumps Red LED flashing RX from pump Red LED OFF Device is connected but not in operation Red LED ON Line is broken or wired wrongly crossed MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Accessing the PAM 5000 Common Menus for Service Diagnostics via LSP Appendix E Accessing the PAM 5000 Internal Menus Common Service Menus Navigation to Menus Central Processor Board Open the PAM 5000 cabinet CPB509 and watch the LEDs on Central Processor Board CPB509 Visible inspection by checking CPB509 LEDs APPL BOOT and Display MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Info Watch Check Action Info Check No
101. nment Menu 2 1 The PAM 5000 application is equipped with PAM POS and Gilbarco Two wire pump protocol Different baud rates can be selected via the Protocol to Port Assignment Menu 2 1 Figure 4 7 Protocol to Port Assignment Port Protocol Point to Point TCP IP FIP File Transfer HTTP Hyper Text Transfer Gilbarco Pump 5787 baud Clear 13 Gilbarco Pump 5787 baud Edit Gilbarco Pump 5787 baud Gilbarce Pos TCP IP FTF File Transfer HTTP Hyper Text Transfer The default PAM POS baud rate is 4800 Default port to POS FP link Port 12 FP 1 16 0n POS Port 13 FP 17 32 on POS Port 14 FP 33 36 on POS An alternative port to POS FP link backward compatible with PAM 1000 can be set through Application Setup menu 2 5 Port 12 FP 1 12 on POS Port 13 FP 13 24 on POS Port 14 FP 25 36 on POS Note If one Gilbarco two wire port assignment is changed removed it will always be the port with the lowest number which will be linked to the first 12 Fueling Points MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page 27 Configuration and Service Installation Menu 2 Page 28 Unless PAM 5000 is replacing a previously installed PAM 1000 there is no need to change the Gilbarco Two wire Protocol assignment even when the PAM 5000 is only controlling a few pumps Performance wise it will have no impact on the communication PAM 5000 port 12 corresponds to PAM 1000 loop 1 PAM 5000 port 13 to lo
102. normally show the running program version BOOT or Application plus date and time with a blinking colon Application LEDs The CPB509 Board has two LEDs marked BOOT Boot Program and APPL Application program They are used to indicate program status as described below BOOT LED APPL LED Description BLINK OFF BOOT running Blink rate according to the current load OFF BLINK APPL running Blink rate according to the current load ON Super Master Reset in progress FLASHING OFF Master Reset in progress BOOT OFF FLASHING Master Reset in progress APPL ON OFF Reset in progress MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page 21 Configuration and Service Web and Local Service Panel BOOT LED APPL LED Description ON ON Erasing the FLASH BOOT ON OFF OFF ON Programming the FLASH APPL OFF ON APPL program stopped Error state ALTERING ON OFF ALTERING ON OFF Program uploading Indicate thata program is being uploaded Figure 4 2 Local Service Panel and LEDs Normal Idle State Web Service Page Logon When accessing the Web Service pages a User Name and Password is required For more details refer to Password Menu 2 4 1 on page 44 To access the PAM 5000 Web Server using an Internet browser proceed as follows 1 Enter the PAM IP address in the browser s address bar http 10 10 10 100 default Page 22 MDE 4677A PAM 5000 Pump Access Module Servi
103. not used N A N A 12 Cold start Normal operation Normal operation Yes Menu 2 5 JP 10 position A optional configuration 1 optional Super Master Reset clears all configuration memory and resets PAM 5000 to Cold start factory settings JP 10 position B 13 POS Offline Delay N A 5 sec Yes Menu 2 5 to PUMP STOP 6 optional configuration 1 0 30 sec Page F 2 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Appendix F PAM 1000 PAM 5000 Configuration Defaults Notes 1 Optional configuration must be set via Local Service Panel or Web Interface 2 Configuration requires optional CRIND expansion kit MOS037BO002 3 Configuration requires additional Current Loop expansion kit M08037B001 4 For RS 232 runs between 50 and 100 feet between POS and PAM 5000 a signal booster is recommended For RS 232 runs gt 100 feet a signal 5 See table below for Baud Rate settings on PAM 1000 2400 1200 300 1200 Default 4800 9600 19 200 repeated JP2 A A A B B B A JP3 A B B A A B A JP4 B A B A B A A 6 POS Offline Delay to PUMP STOP This should be reprogrammed to 15 seconds for Ruby installations to avoid BUSY pumps being stopped when operators perform an init at the Ruby resulting in re grade mapping and the sending of prices to dispensers 7 Settable via LSP The LSP is located on the PAM 5000 CPU board and is composed of a 2x16 LCD display plus five push buttons for navigation refer t
104. nter the Service menu Navigate to menu 2 Installation gt 2 5 Application Setup make the required change s scroll up down right and save the settings by clicking OK and OK again for Master Reset and to activate new settings Check online pumps to PAM 5000 configured or un configured Turn power on to the connected pump s Watch the DSB 492 module connectors Green LED flashing TX to all pumps Red LED flashing RX from pump Check which pump ID number s are detected online on the Local Service Panel or via Web browser Press Up to enter the Service menu Navigate to menu 5 Diagnostic gt 5 1 Forecourt devices gt 5 1 1 Online list select the relevant Ports 12 13 or 14 Observe as the display scrolls to display the connected pump IDs that are detected as online Check POS online to PAM 5000 configured or un configured Watch the DSB 500 module PAM POS is the master Blank Green TX before RX from POS Green LED flashing TX to POS Red LED flashing RX from POS Check if the POS is detected online on Local Service Panel or via Web browser Navigate to menu 5 Diagnostic gt 5 1 Forecourt devices gt 5 1 1 Online list select Port 11 Observe as the display scrolls to display the POS 1 when it is detected as online With the optional CRIND kit added into the system only visual checking of POS and CRIND communication is possible PAM 5000 control is not involved Watch the DSB 500 POS and DSB 492 CRIND
105. nternet browsers such as Microsoft Internet Explorer or Mozilla Firefox Required Tools The following tools are required for the configuration of the PAM 5000 system components e Large slotted screwdriver e Small slotted screwdriver e Phillips head screwdriver e 7 32 Nut Driver e Flat head screwdriver Related Documents Document Number Title GOLD Library MDE 2713 Universal Distribution Box Installation POS Peripheral Devices Manual MDE 2714 Universal Distribution PAO261XXXXXXX POS Peripheral Devices Service Manual MDE 4676 PAM 5000 Pump Access Module Transac Products Installation Manual PT 1869 Recommended Spare Parts for Domestic Parts Manual Products PT 1877 Retail Automation Products Illustrated Parts Manual Parts Manual MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page 1 Introduction Common Terms Common Terms Term Definition CPB509 Central Processor Board 509 Main Board DSB PORT Pumps Port with DOMS Gilbarco Serial Bus Hardware Interface The DSB ports are numbered 11 to 15 on the CPU board 11 POS Port 12 14 Pump Ports 15 Not used DSB PORT CRINDs Port 21 CRIND Port DSB Module DSB 500 RS 232 RS 422 45 mA Current Loop or DSB 492 45 mA Current Loop LSP Local Service Panel and Display onboard Port Physical communication connection point for example a COM Port in a PC A communication port on the PAM 5000 mainboard for connection of PAM DSB Modul
106. nual May 2008 Page 15 System Description Page 16 PAM 5000 Pump Access Module System Description Figure 3 6 Base PAM 5000 with Pump and CRIND Kit Combination Example Note PORT 11 POS PORT 12 Pumps 1 16 Default Setting PORT 13 Pumps 17 32 Default Setting PORT 21 Power to the CRIND kit modules A PORT 41 ETHERNET ETHERNET e AY Jz PORT 32 Z 5 LON CONTROL O O O ie GILBARCO ae 8 PORT 21 DMB PORT 14 DSB PORT 13 DSB PORT 12 CPB509 DSB PORT 11 DSB CRIND Kit DSB492 GILBARCO DSB492 GILBARCO RS422 CL PAS DSB500 RS232 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 PAM 5000 Pump Access Module System Description System Description Figure 3 7 PAM 5000 with Pump CRIND Kit and Current Loop Expansion Kit Combination Example Note PORT 11 POS PORT 12 Pumps 1 16 Default Setting PORT 13 Pumps 17 32 Default Setting PORT 21 Power to the CRIND kit modules CRIND
107. nus PEEP with embedded Menu navigation Communication dump 5 Diagnostics facility 5 4 gt 5 4 Peep Useful tool for capturing communication data for analyzing and locating possible pending communication troubles MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Info Watch Check Action Info The PEEPER applet requires JAVA to be installed on the PC Peep traces can be requested by GVR Help Desk Action For more details refer to Peeper Menu 5 4 on page 87 Start PEEP in short form Mark Peep in left column on port 11 12 13 14 Type in the following User ID your short name company Notes The malfunction to be captured for analysis Filename C peepfile if changed the full path shall exist before start peeping Max size KB 500 change to 1000 Kb Mark the check box for x Increment Extension When ready click START PEEP The Peep applet has a digital signature from VeriSign to prove that it is an authentic Gilbarco applet Accept and click Yes to continue Depending on the Java version installed it can prompt for username password Type in username password required for accessing the PAM 5000 with the rights for peeping Username admin Password password Start peeping by clicking START Check if the peep is running when the window text field displays Starting peep Filename C peepfile c00 C02 After a while the data c
108. o the appropriate sections of this manual for use of the LSP MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page F 3 Appendix D PAM 1000 PAM 5000 Configuration Defaults Java is a registered trademark of Sun Microsystems Mozilla Firefox is a registered trademark of Mozilla Corporation Phillips is a registered trademark of The Phillips Screw Co Veeder Root is a registered trademark of Danaher Corporation VeriFone is a registered trademark of VeriFone Inc VeriSign is a registered trademark of VeriSign Inc Windows and Windows NT are registered trademarks of Microsoft Corporation 2008 Gilbarco Inc GILBARCO 7300 West Friendly Avenue Post Office Box 22087 VEEDER ROOT Greensboro North Carolina 27420 Phone 336 547 5000 http www gilbarco com Printed in the U S A MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Q
109. on and Service Figure 4 40 PAM File System Software Upload Folder pss_mem 1 prg ftp 10 28 151 170 pss_mem 1 prg Microsoft Internet Explorer File Edit View Favorites Tools Help sek j i wi pO Search Wee Folders FEE Address L Ftp f 10 28 151 170 pss_memf1 prof Other Places 41027102 bin 49837100 bin 49903109 bin 21 My Documents J My Network Places Details prg Copying 41027102 BIN From C 1 to pss_memi 1 iprg E 30 Seconds Remaining User admin Internet Once the file has been copied the new application will be activated and a master reset of the PAM 5000 is automatically performed Once the master reset is complete the boot mode LED should be off and the application mode LED should be flashing The new software version number will be displayed on the PAM Local Service Panel LCD display 16 Close the browser window exit Windows shut down your laptop and disconnect your cables Note It is possible to upload software to the PAM 5000 using FTP This can be done using different FTP tools such as DOS FTP FTP Clients or a browser In this example an Internet Explorer IE 7 0 browser is used MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page 65 Configuration and Service Operation Menu 3 Operation Menu 3 PAM 5000 Operation offers the possibility to monitor the forecourt status and the option to change the site operation and prices These functions are
110. on monitor FP Money Price Volume Grade Date amp Time omid The SmlId refers to a fixed internal Service Mode ID used for all transactions Self service and Card transactions will have the same Service Mode ID in the PAM 5000 Transaction Log Menu 3 3 2 The Transaction Log displays the last 10 transactions completed through the PAM 5000 Transactions displayed in red are those that completed with an error The error was either generated by the PAM 5000 or sent from the pump for error details refer to Device Errors Recent Menu 5 1 2 1 on page 76 Figure 4 42 Web Page Menu 3 3 2 FP Transaction Log with Last Transactions 2 PAM 5000 Service Menu admin Windows Internet Explorer Go http 10 28 151 170 v X Google rm we a amp 9 PAM 5000 Service Menu admin ar h v i Page Of Tools Transaction Log GILBARCO QA VEEDER ROOT PAM 5000 Service Menu b 1 HW amp SW Information gt 2 Installation 3 Operation 7 3 3 FP Transactions 3 3 1 Monitor FP Transaction Log Number Date amp Time FP Money Volume Price Grade Smid 0013 2007 06 22 18 10 1 000790 000389 2021 GRADE 02 11_ 3 7 Operational Status 0011 2007 06 22 18 04 17 004583 001838 2491 GRADE 49 11 Db 4 Reset 3 3 2 Log gt 5 Diagnostics 0009 2007 06 22 18 03 2 006900 003383 2041 GRADE 04 11 b WW amp M 0005 2007 06
111. onfiguration The system can easily be upgraded to handle extra 492 Modules without any software upgrades by a simple if required setup change from 24 to 36 fueling positions support in the PAM related configuration MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page 9 System Description PAM 5000 Pump Access Module System Description PAM 5000 Hardware Description The PAM replacement system is based on standard Gilbarco PAM 5000 hardware using the M08037B010 CPB509 main board and DSB Modules The box may be configured based on customer requirements number of pumps or fueling points that need to be connected Figure 3 1 Base PAM 5000 Box with CPU Board CPB509 1 DSB 500 Module 1 DSB 492 Module and Ethernet Connection Soo a in i i ne me om 45mA Active Current Loop x8 Wire PORT 13 gt CPB509 psa 4 A ORT tt pss D A c oim uy i j eee 2 ee K im PORT 11 POS PORT 12 Pumps 1 16 default setting PORT 13 Pumps 17 32 default setting PORT14 Pumps 33 36 default setting Page 10 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 PAM 5000 Pump Access Module System Description System Description Item Description Part Number 1 Fuse Slow Blow 5 x 20 mm 1A IEC127 2 3 M08037B003 2 Fuse Holder for insertion in AC Inlet M08037B004 3 Cable DSB 500 to CPB to DSB 492 M08037B005 4 DSB
112. op 2 and PAM 5000 port 14 to loop 3 Only one port can be assigned to PAM POS Protocol Protocol to Port Assignment Menu 2 1 The web page for modifying Protocol to Port assignments is shown in Figure 4 8 Figure 4 8 Web Page Menu 2 1 Protocol to Port Assignment with Factory Settings PAM 5000 Service Menu admin Windows Internet Explorer BAR O Ao v C http 4 10 28 151 170 Iel Z We af C Pam 5000 Service Menu admin A dah Ep rage Goo Protocol to Port Assignment GILBARCO QA VEEDER ROOT PAM 5000 Service Menu Port Protocol f Point to Point b 1HW amp SW Information TCP IP 2 Installation 1 GDB FTP File Transfer 2 1 Protocol to Port HTTP Hyper Text Transfer Assignment 2 2 Date and Time b gt 2 3 Communication Setup gt 2 4 System Profile 2 5 Application Setup 2 6 Software Upload gt 3 Operation b 4 Reset gt 5 Diagnostics gt WW amp M Doms Presentation Layer TCP IP 41 Doms Pos TCP IP FTP File Transfer HTTP Hyper Text Transfer Click Save Changes to apply the new configuration Marks a modified port internet The table below provides an overview of the current protocol to port assignments Parameter Function Edit Creates a new edits an existing protocol assignment Clear Deletes all protocols assigned to a given port Save Changes Saves and applies changes for all ports Discard Changes Cancels all changes done since last Save Factory Setting Restores
113. or serious injury WARNING Alerts you to a hazard or unsafe practice that could result in death or serious injury CAUTION with Alert symbol Designates a hazard or unsafe practice which may result in minor injury CAUTION without Alert symbol Designates a hazard or unsafe practice which may result in property or equipment damage Working With Fuels and Electrical Energy Prevent Explosions and Fires Fuels and their vapors will explode or burn if ignited Spilled or leaking fuels cause vapors Even filling customer tanks will cause potentially dangerous vapors in the vicinity of the dispenser or island Page 5 Important Safety Information No Open Fire S Open flames from matches lighters welding torches or other sources can ignite fuels and their vapors No Sparks No Smoking Sparks from starting vehicles starting or using power tools burning cigarettes cigars or pipes can also ignite fuels and their vapors Static electricity including an electrostatic charge on your body can cause a spark sufficient to ignite fuel vapors Every time you get out of a vehicle touch the metal of your vehicle to discharge any electrostatic charge before you approach the dispenser island Working Alone It is highly recommended that someone who is capable of rendering first aid be present during servicing Familiarize yourself with Cardiopulmonary Resuscitation CPR methods if you work with or around high voltages This information is
114. ort Setup PPP device 2 3 3 Datalink Timeout Modem NULL Modem 2 3 6 Dialup setup test 2 3 7 Online Offline event time gt 2 4 System Profile 2 5 Application Setup User name admin 2 6 Software Upload gt 3 Operation Password eeeeeee gt 4 Reset b 5 Diagnostics Save and Dialup b WWa amp M Modem init string ATS08 amp W0 Modem dial string 004532299400 dialup cai Internet Click Hang up to terminate dialup test Figure 4 23 Web Page Menu 2 3 6 Test Dialup Note The dialup test must be manually stopped click Hang up There is no timeout for the dialup test Figure 4 24 Web Page Menu 2 3 6 Test Dialup Stopped Hanging up MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page 43 Configuration and Service Installation Menu 2 System Profile Menu 2 4 Password Menu 2 4 1 The PAM 5000 system is protected by a four level password system one password per user They can all be changed by the Administrator user refer to Password Menu 2 4 1 on page 44 The user privileges are fixed and cannot be changed from web e admin e host e service e guest Note Apart from the users mentioned above doms is another user supported for special purposes The admin username is used by the PAM 5000 System Administrator and the host user is used by the Host Administrator access via the Host protocol The admin and host users
115. ou can specify the version to be loaded or any other identifying information and then click Accept Ignore the Upload Startup Timer prompt if it appears 13 The Software Upload screen appears and a JAVA pop up window Password Needed Networking may appear If prompted enter username admin and password password IMPORTANT INFORMATION If this laptop has been connected to a PAM 5000 for the first time it is imperative that you respond correctly to two pop up windows described in steps 13 and 14 if they appear else you will not be able to upload the software to the PAM 5000 Page 56 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Installation Menu 2 Configuration and Service Figure 4 34 Accept Java Applet A Server 10 28 151 170 Realm supload jar Scheme basic Username admin Password Yes 14 If you see a Security Warning pop up window Warning Security Name ftp Publisher Doms A S From http xxx xXX XXX XXX Always trust content from the publisher RUN or CANCEL You MUST check x Always trust and click Run If Always trust is not checked and you click Cancel or close the window the following error occurs ERROR Access Exception access denied and you will be unable to upload the application 15 In the Software Upload screen enter the username admin and password password Enter the path
116. ounter and the bar increase with blue color as a result of the ongoing communication dump The peep is running If WRONG PATH OR DIRECTORY the window text field will display C peepfile Testpeep c00 The system cannot find the path specified Steps to follow Correct the directory path or close the Peep applet window and change the path in the Peep setup menu 5 4 Peep and click START PEEP again When peep is running Perform the action to reproduce the malfunction or leave the peep applet running until the malfunction occurs click STOP to save the file Do not close the browser window when peeping or before pressing the Stop button Translate the file with the program PEEPSHOW OR Send the files to GVR Help Desk for analysis Page E 9 Appendix E Accessing the PAM 5000 Internal Menus Page E 10 Common Service Menus Navigation to Menus DSB Modules Open the PAM 5000 cabinet and watch the LEDs on the PAM POS DSB Modules Visible inspection by checking the LEDs DSB 500 POS RS 232 422 CL DSB Modules Open the PAM 5000 cabinet and watch the LEDs on the PUMP CRIND DSB Modules Visible inspection by checking the LEDs DSB 492 CL PUMP CRIND Accessing the PAM 5000 Common Menus for Service Diagnostics via LSP Info Watch Check Action Info DSB 500 selectable interface for type in use RS 232 422 CL passive no jumpers use only one Interface type at the time Check PAM POS o
117. p SW Information 2 Installation 2 1 Protocol to Port Assignment 2 2 Date and Time 2 3 Communication Setup Baud rate 23 1 TCP IP Setup 9600 19200 38400 57600 115200 2 3 2 Service Port Setup PPP device 2 3 3 Datalink Timeout Modem NULL Modem 2 3 6 Dialup setup test 2 3 7 Online Offline event time b 2 4 System Profile 2 5 Application Setup 2 6 Software Upload b gt 3 Operation Password _ gt 4 Reset b 5 Diagnostics Save and Dialup D WW amp M Modem init string Modem dial string User name Internet Qio Page 42 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Installation Menu 2 Configuration and Service Modem Dialup Test This test is used for testing a connection to a Host When all Modem Dialup parameters have been set click Save and Dialup Figure 4 22 Web Page Menu 2 3 6 Dialup Setup Test PAM 5000 Service Menu admin Windows Internet Explorer TER E yy OO http 110 28 151 170 7 E l Xi tt X i Pir ry a gt We afe C pam 5000 Service Menu admin fe BY gt aah ip Page G Tools Dialup settings 0 GILBARCO lt VEEDER ROOT PAM 5000 Service Menu b 1 HW amp SW Information 2 Installation 2 1 Protocol to Port Assignment 2 2 Date and Time v 2 3 Communication Setup Baud rate 2 3 1 TCP IP Setup 9600 19200 38400 57600 115200 O 2 3 2 Service P
118. p on the Local Service Panel navigate to menu 2 5 and then press lt RIGHT gt Figure 4 32 Menu selection diagram for PAM Related Setup APPL SETUP aed f FC SETUP SET DEFAULTS PAM BAUD RATE NO FPS PAM RELEATED e No Pam4so0 O NEW 24 ACT 24 NO PUMP PER PORT PRI ONLY IN IDLE S BUFF PRICE MODE yan DEAUTH TIMER NEW 16 ACT 16 NEW NO ACT NO NEW YES ACT YES NEW NO ACT NO POS OFFL DELAY NEW 05 ACT 05 Use lt LEFT gt and lt RIGHT gt buttons to select previous or next item and lt UP gt or lt DOWN gt to change the value of the current selected item While any of the items shown in Figure 4 32 with a bold style panel is active it is possible to save any changed value by pressing the lt OK gt button and effectuate with lt OK gt once more see description below When lt RIGHT gt button is pressed in menu FC SETUP PAM RELATED the PAM related setup already saved NEW and current running setup ACTual is read If a value has been saved on the system but not effectuated yet an asterisk is shown to the right of the value However this should only be the case if a change has been made from the PAM related setup on the web page menu without performing a PAM Master Reset afterwards If value YES is selected in item SET DEFAULTS the default values will be loaded when pressing the lt RIGHT gt button or the lt OK gt button Save and effectuate new settings It is only possible to s
119. page is intentionally left blank Page amp MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 PAM 5000 Pump Access Module System Description System Description 3 System Description PAM 5000 Pump Access Module System Description The PAM 5000 is the newest addition to the Gilbarco Pump Access Module product line The PAM 5000 is designed to be fully compatible with the PAM 1000 POS protocol The PAM 5000 will support the PAM protocol using different communication speeds 300 19200 baud rate and will support up to 36 fueling positions Defaults can be viewed or changed For more detailed information refer to the following sections e Protocol to Port Assignment Menu 2 1 on page A 28 e PAM Protocol Related Setup Application Menu 2 5 via Web on page A 51 e PAM Protocol Related Setup Application Menu 2 5 via Local Service Panel on page A 52 The physical connection to the POS is through a DSB 500 Module with selectable inputs for either RS 232 RS 422 or 45 mA Current Loop By default the PAM 5000 runs 16 fueling positions on PAM ports 12 and 13 and 4 fueling positions on port 14 total 36 This can be changed to 12 fueling positions per port via PAM 5000 menu 2 5 Application Setup if required The physical connection to the dispensers is through a DSB 492 Module maximum of eight physical devices per module The system will be configured with necessary 492 Modules based on the site c
120. pecifications at http www nullmodem com NullModem htm Establishing a Direct PPP Connection Page A 2 This section outlines the procedure to establish a direct PPP connection to the PAM 5000 system from a Windows NT Windows 98 or Windows 2000 Windows XP machine To establish a direct PPP connection do the following Install null modem driver on the Windows NT 98 machine A null modem driver is available from the Gilbarco PAM 5000 Development CD ROM On Windows 2000 XP machines a standard built in communication driver can be used Connect a PC to the PAM 5000 Service Port using a standard null modem cable Dial up the PAM 5000 from the Windows NT 98 2000 XP machine Installing Null Modem on Windows NT Windows 98 Machines You need the file mdmcbxnt inf to install null modem on Windows NT machines Note You may skip this section if null modem is already installed To install Null Modem on a Windows NT Windows 98 machine proceed as follows Click Start on the Windows taskbar Click Control Panel under the Setting menu Double click Modems Click Add Check Don t detect my and click Next Click Have Disk MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Service Port Connection Appendix A Appendix A Web Service Connection 10 Click Browse to select the mdmcbx inf file in case of Windows 98 or the mdmcbxnt file in case of Windows NT and click OK after selecti
121. ploading the new PAM 5000 application software All pumps must be IDLE 16 Click Start upload The application upload will begin and the PAM 5000 will automatically perform a master reset when the application upload is complete This step should take approximately 60 seconds to complete You may observe the status of the upload via the upload log window The boot LED will flash now indicating that the PAM is in boot mode DO NOT close the Java applet or browser window while the upload is in progress see step 17 Page 58 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Installation Menu 2 Configuration and Service 17 When the upload log window displays When finished return to PSS 5000 main menu the application software upload and master reset are complete Figure 4 36 Software Upload Finished f bttpsii0 28 151 170vupload cei Windows Internat Goplorar C ikp 10 28 151 L7Ofupload og We C osupne jf si CSCSC C C C C C C C SOWare Uplboad O OO O OO O o You are about to upload new software NOTE FOR LAM UPLOAD Do not leave this page while uploading a new LAM I Alter the new LAM has succestully been uploaded you must upload a mew application NOTE FOR BOOTEXCHANGE UPLOAD Do nol leave this page while uploading BOOTEACHANGE After the upload rs come the PAM vall have factory settings f ll Addness Weer name adeniin Password Path amp File eld 1027
122. r the password and select yes The Welcome to PAM 5000 screen should appear Page E 2 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Accessing the PAM 5000 Common Menus for Service Diagnostics via LSP Appendix E Accessing the PAM 5000 Internal Menus 9 The available menus are located on the left side of the Welcome screen 10 Select the desired tab and drill down to the desired function Example to access the items under menu 2 5 e Select the Installation tab 2 e Select the Application Setup tab 2 5 e On the Application Setup screen select Forecourt Control Setup 2 PAM related e The Application Setup screen should appear Accessing the PAM 5000 Common Menus for Service Diagnostics via LSP Common Service Menus Navigation to Menus Info Watch Check Action With the use of Local Service Panel on PAM 5000 no PC connected View Set Web access to PAM 5000 Remote or Locally via network e Direct crossover net cable RJ 45 OR e Direct Service port RS 232 Application s 1 1 View Local display in normal mode 410 27 1xx 11 38 W amp M 4 SERVICE Tt Enter SERVICE menu by pressing the UP button first Navigate with buttons UP DOWN RIGHT LEFT Change with UP or DOWN Save changes with OK button Enter and with some menus once more for acceptance To access the PAM via an Internet browser type the IP address HTTP XxXx
123. rd party Null Modem files such as mdmcbx inf to install null modem on Windows XP machines You can use the built in standard Null modem To install Null Modem on a Windows XP machine proceed as follows Click My Computer gt Control Panel Double click Phone and Modem options Click Add Add Hardware Wizard Install New Modem Tag Don t detect my modem I will select it from a list Add Remove Hardware Wizard Install New Modem Manufactures Standard Modem Types Models Communications cable between two computers Press Next Add Hardware Wizard Install New Modem Select port COM1 or COM2 Click Next Add Hardware Wizard Install New Modem Installation completed Click Finish Click OK MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Service Port Connection Appendix A Appendix A Web Service Connection Dialing up the PAM 5000 from Windows NT Machines This section outlines the procedure for dialing up the server on the PAM 5000 board from a Windows NT machine To dial up the PAM 5000 from a Windows NT machine proceed as follows 1 Double click My Computer 2 Double click Dial up Networking 3 Click New to make a new phone book entry 4 Enter the name of the new phone entry for example PAM Null Modem and click Next 5 Do not change anything on the Server dialogue box Click Next N If more than one modem driver is available select the Direct connection mo
124. rgy could cause injury to employees or personnel Lockout Tagout applies to all mechanical hydraulic chemical or other energy but does not cover electrical hazards Subpart S of 29 CFR Part 1910 Electrical Hazards 29 CFR Part 1910 333 contains specific Lockout Tagout provision for electrical hazards MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Important Safety Information Hazards and Actions Spilled fuels accidents involving pumps dispensers or uncontrolled fuel flow create a serious hazard Fire or explosion may result causing serious injury or death Follow established emergency procedures The following actions are recommended regarding these hazards Collision of a Vehicle with Unit Fire at Island Fuel Spill e Do not go near a fuel spill or allow anyone else in the area e Use station EMERGENCY CUTOFF immediately Turn off all system circuit breakers to the island s e Do not use console E STOP ALL STOP and PUMP STOP to shut off power These keys do not remove AC power and do not always stop product flow e Take precautions to avoid igniting fuel Do not allow starting of vehicles in the area Do not allow open flames smoking or power tools in the area e Do not expose yourself to hazardous conditions such as fire spilled fuel or exposed wiring e Call emergency numbers MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page 7 Important Safety Information This
125. rmal mode Display shows application version and time such as 410 27 1xx 11 38 W amp M 4 SERVICE T Red LED APPL Flashing Red LED BOOT Off Action None In BOOT mode during SW upload 499 01 1xx 11 38 W amp M 4 SERVICE T Red LED APPL Off Red LED BOOT Flashing Action Continue with Upload Software application if it was interrupted OR Remove Allow Soft Upload in menu 2 6 and perform a Reset menu 4 1 The system is now back in normal operation mode If there is no action within 10 minutes time out it starts up the application automatically An Internal Error occurred 410 27 1xx DEAD C xxx P yyy PAM 5000 continues to try and restart the application if it fails it stays in DEAD Action Note down the C xxx and P yyy numbers Only via PAM 5000 web page local or remote Copy all text from Board Error Log menu 5 2 5 into a file Navigate to menu 4 Reset Perform a Soft Reset 4 1 Wait for 20 30 seconds Check if the system runs If system still fails continue with performing a Master Reset menu 4 2 If all above fails perform a Super Master Reset menu 4 3 Remember PAM is set back to factory settings PAM baud rate PAM related settings Send the C and P code together with the captured Board Error Log text to GVR Help Desk for further investigation Page E 11 Appendix E Accessing the PAM 5000 Internal Menus Page E 12 Common Service Men
126. s at the cashier s station WILL NOT shut off electrical power to the pump dispenser This means that even if you activate these stops fuel may continue to flow uncontrolled You must use the TOTAL ELECTRICAL SHUT OFF in the case of an emergency and not the console s ALL STOP and PUMP STOP or similar keys Total Electrical Shut Off Before Access Any procedure that requires access to electrical components or the electronics of the dispenser requires total electrical shut off of that unit Understand the function and location of this switch or circuit breaker before inspecting installing maintaining or servicing Gilobarco equipment Evacuating Barricading and Shutting Off Any procedure that requires access to the pump dispenser or STPs requires the following actions OSAGA e An evacuation of all unauthorized persons and vehicles from the work area e Use of safety tape cones or barricades at the affected unit s e A total electrical shut off of the affected unit s MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Read the Manual Read understand and follow this manual and any other labels or related materials supplied with this equipment If you do not understand a procedure call a Gilbarco Authorized Service Contractor or call the Gilbarco Support Center at 1 800 800 7498 It is imperative to your safety and the safety of others to understand the procedures before beginning work Follow th
127. sm by squeezing the module and firmly tip it away from the DIN Rail Note DSB 492 modules have two retention mechanisms that must be squeezed Figure 3 2 Removing a DSB 492 500 Module from the DIN Rail Page 12 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 PAM 5000 Pump Access Module System Description System Description Removing the CPB509 from the PAM 5000 Figure 3 3 Open PAM 5000 Cabinet with Modules Installed Ethernet Port For Diagnostic Service and Software Download 1 4 DIN Rail Wire Relief Bar Pump Interface Module ee ee St OD om on Ot See om we Om TE TETTEIT T BO r i 3 POR a H EH Dw ain POS Interface Central Module Processor Board i CPBSO9 ot Q Q i O 77 TAA 22 6 gt Ho a nN i That Th TO M Ai gh Lt t ji a Oonmplos aA enoi ete Goer CTT 1 ae t 2 Wire 45mA Active Current Loop x8 AC Filter AC Transformer To remove the CPB509 from the PAM 5000 proceed as follows 1 Disconnect the AC power cord from the PAM 5000 2 Using a flat head screwdriver turn the two screws on the top cover of the PAM 5000 counter clockwise to loosen the cover 3 Open the top cover 4 Disconnect the Ethernet cable power cable and any modules connected to the main board MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page 13 System Description PAM 5000 Pump Access Mo
128. ss parameters will survive a Super Master Reset Diagnostics Menu 5 The Diagnostic menu offers different options to monitor and perform communication traces of devices connected to the PAM 5000 This menu can be used by service personnel locally or for remote diagnostics Forecourt Devices Menu 5 1 Online List Menu 5 1 1 The Online List is used to monitor the devices physically connected to the PAM 5000 on each PAM PORT It can be viewed at installation or during service to verify if the pump or POS communicates correctly with the PAM 5000 In PAM 5000 it is supported for PAM POS and Fueling Points Figure 4 50 Web Page Menu 5 1 Device Online List PAM 5000 Service Menu admin Windows Internet Explorer Ge yy a http 10 28 151 170 J 4 x Google abe Q Pam 5000 Service Menu admin P x dah Er e Page X amp Tools a4 Online List Port Devices Online PAM 5000 Service Menu 11 POS 1 PAM S b 1 HW amp SW Information gt 2 Installation b 3 Operation b 4 Reset 5 Diagnostics V 5 1 Forecourt Devices 5 1 1 Online List b 5 1 2 Device Errors b 5 1 4 Device Status b 5 1 5 Device Test b 5 2 System Logs gt 5 3 Communication 5 4 Peep gt 5 6 Peripherals b WW amp M Internet MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page 75 Configuration and Service Diagnostics Menu 5 To use the PAM 5000 Online List via the Local Service Pan
129. sword for the password and click Ok The Welcome to PAM 5000 screen appears 9 Inthe PAM 5000 Service Menu click Installation 2 to expand it 10 Click Software Upload 2 6 The Software Upload screen appears 11 Select Yes allow software upload and Upload now upload permissions See Figure 4 33 on page 56 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page 55 Configuration and Service Installation Menu 2 Figure 4 33 Web Page Menu 2 6 Software Upload Permission PAM 5000 Service Menu admin Windows Internet Explorer 7 O 4 A http 10 28 151 170 i we ae Oram 5000 Service Menu admin T amp dn p Page iQ Tools Software Upload Wl 51 lt 1 coc P e GILBARCO a2 VEEDER ROOT PAM 5000 Service Menu gt 1 HW amp SW Information 2 Installation WARNING 2 1 Protocol to Port Assignment You are about to change the software upload permission 2 2 Date and Time on the PAM 5000 gt 2 3 Communication Setup b 2 4 System Profile Yes allow software upload 2 5 Application Setup Upload later 2 6 Software Upload gt 3 Operation gt 4 Reset Upload now Upload Log Text gt 5 Diagnostics New PAM version b gt WW EM Upload Start Timeout 30 minutes Upload applet requires Java runtime environment version 1 4 or newer from Sun Microsystems www sun com 12 In the optional Upload Log Text box y
130. tire memory and set the board back to factory settings Soft Reset Menu 4 1 Activating the Soft Reset will have the same effect as a short power off The system stops for a short period and re initializes the hardware and communication drivers but the state of the operation starts from where it was stopped Figure 4 47 Web Page Menu 4 1 Soft Reset PAM 5000 Service Menu admin Windows Internet Explorer Ow A http 10 28 151 170 mw di PAM 5000 Service Menu admin f X GILBARCO VEEDER ROOT PAM 5000 Service Menu gt 1 HW amp SW Information gt 2 Installation gt 3 Operation wv 4 Reset 4 1 Soft Reset 4 2 Master Reset 4 3 Super Master Reset gt 5 Diagnostics gt WW amp M SEs a ie gt fp H ah v p Page iG Tools WARNING You re about to RESET the PAM 5000 Press the button below to reset RESET Internet To perform a reset via the Local Service Panel go to menu 4 1 and press the lt RIGHT gt button SOFT RESET SOFT RESET 4 1 YES Then press OK and the system will perform a Soft Reset Page 72 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Reset Menu 4 Configuration and Service Master Reset Menu 4 2 A Master Reset will clear the configuration data for the application For example configuration data for Fueling Points Select Yes I want to perform a master reset a
131. u follow the procedure outlined below e It is suggested that you perform a shift close and day close to capture totals before new application software is uploaded otherwise these totals will be lost 1 Connect an Ethernet crossover cable Gilbarco part number Q13850 C06 or equivalent to the Ethernet port on your laptop or if no Ethernet port is available use an Ethernet to USB adapter cable and connect the Ethernet crossover cable to a USB port on your laptop The other end of the crossover cable connects to the external Ethernet port on the PAM 5000 end opposite the AC power plug 2 Power up the PAM 5000 and laptop 3 Right click My Network Places and select Properties 4 Right click Local Area Connection x that accesses the Ethernet port or USB port you are using and select Properties 5 Click Internet Protocol TCP IP and select Properties 6 Ensure that the Use the following IP address option is selected Ensure that the IP Address field is programmed to something OTHER THAN 10 10 10 100 for example 10 10 10 101 or 10 10 10 240 first 3 fields must be 10 10 10 Ensure that the Subnet Mask 1s set to 255 255 255 0 Click Ok and close the Local Area Connection Properties screen and Network Connections screen 7 Open an Internet browser window and enter the following IP address in the address bar 10 10 10 100 8 When prompted to connect to 10 10 10 100 type in admin for the user name and pas
132. uld normally be set to No Unchecked If set to Yes older dump will be overwritten deleted at every startup If enabled the Peeper will run in incremental mode This can be used on sites where the problem occurs occasionally The file size for the peepfile ranges between 100 9999 Kb Recommended file size is 1000 Kb MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Diagnostics Menu 5 Configuration and Service Select START PEEPER to start the Peeper A new browser window will open where the Java Peeper applet will be running Notes 1 It is recommended to activate all PAM 5000 PORTS in the peep setup in order to retrieve the correct data 2 The PC must support Java Figure 4 63 Web Page Running Java Peeper Applet Request for Java User http 10 28 151 170 peep cgi Windows Internet Explorer bry YY O http 10 28 151 170 peep cgi i X re ee Na Ww qr E J http 10 28 151 170 peep cgi iC EN CCC rer ree eee Do not close the browser window before pressing the Stop button Password Needed Networking Server 10 28 151 170 Realm Ftp jar Scheme basic Username admin Password Peery Java applet access requires the same user name and password privileges as for the PAM 5000 For details refer to Password Menu 2 4 1 on page 44 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page 89
133. uration and Service Description Pump not online with PAM 5000 Pump data retrieving not completed Pump online with nozzle down Pump started but no fueling data received Pump started and fueling data received Pump data retrieving not completed Pump nozzle handle lifted Pump authorized from POS Unpaid transaction Status between clear transaction the pump returns to Idle Pump not configured check if any prices Pump not configured check if any grades and prices Status between clear transaction and the pump is in Calling Pump closed from POS Shortly displayed at pump error Pump error is automatically cleared by PAM 5000 Pump stopped by POS or POS offline during fueling Figure 4 46 Web Page Menu 3 7 Operational Status POS PAM POS Online 2006 01 29 11 35 Fuelling Point 3 Self service 11 F GRADE 02 045119 V 054598 M Parameter Status Last Transaction Description POS Online POS is not shown if PAM POS is offline The last Fueling Point transaction paid by the POS with detailed information of date time and transaction data MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page 71 Configuration and Service Reset Menu 4 Reset Menu 4 The Reset menu can be used to perform three different resets of the PAM 5000 Under normal operation only Soft Reset and Master Reset will be necessary as the Super Master Reset option will clear the en
134. us Central Processor Board CPB509 Visual inspection by checking CPB509 LEDs 5 V and 3 V Fuse for power inlet AC power Navigation to Menus Open the PAM 5000 cabinet and watch the LEDs on Central Processor Board CPB509 Accessing the PAM 5000 Common Menus for Service Diagnostics via LSP Info Watch Check Action Info Normal mode the display shows application version and time such as 410 27 1xx 11 38 W amp M 1 SERVICE T Yellow LED 5 V ON Yellow LED 3 V ON Action 1 If no display data or Yellow LED is on check the fuse at the AC inlet socket replace if blown The fuse drawer is divided into two sections to make rooms for a spare one Action 2 If display data and both 5 V and 3 V LED are ON but communication troubles exist with DSB Modules perform the following 1 With an AC meter measure 2 x 12 VAC at the power supply connector J22 on CPB board where pin 2 is O V outlet The measurement must be as follows pin 1 and 2 12 VAC pin 2 and 3 12 VAC 2 If one 12 VAC missing replace the Power supply transformer Action 3 If 2 x 12 VAC is present but one Yellow LED 5 V or 3 V is OFF replace the CPB 509 board MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Appendix F PAM 1000 PAM 5000 Configuration Defaults Appendix F PAM 1000 PAM 3000 Configuration Defaults Shown below are the default PAM 1000 jump jack settings and the corresponding default PAM 50
135. vice Manual May 2008 Operation Menu 3 Configuration and Service View Options There are different view options that can be selected in the Operational Status Last update 2006 12 22 13 41 09 Autos10 sec Refesh New Window View Functionality Refresh Manual Refresh of the window New Window Option to open a new browser window with the Operational Status Site Name The PAM Name will be presented above the Operation Status for example PAM Replacement Quick Basic information of the forecourt pump and POS that is being used Window is refreshed automatically default 10 seconds Fueling Point Detailed information of all Fueling Points Window is refreshed automatically default 10 seconds POS POS status Window is refreshed automatically default 10 seconds All Detail Forecourt of all configured devices The window is not refreshed automatically Pump Status Figure 4 44 Web Page menu 3 7 Operational Status Quick View Fueling Point aa Fuelling Point Calling F GRADE 02 Ij GRADE 02 112686 M Status Refers to Pump Status Conversion Table on page 71 Fueling Data Transaction Buffer This status field will display Real time fueling data or the finished transaction including the Grade Name MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page 69 Configuration and Service Page 70 Operation Menu 3 Figure 4 45 Web Page menu 3 7 Operatio
136. y G http 10 28 151 170 we ade PAM 5000 Service Menu admin S 2 lt c Lej M Do he Pae Tos Ethernet Statistics f GILBARCO lt VEEDER ROOT PAM 5000 Service Menu b 1HW amp SW Information b 2 Installation gt 3 Operation gt 4 Reset Sars Transmission Statistics gt 5 1 Forecourt Devices b 5 2 System Logs 5 3 Communication Awaited frames 5 3 1 Ethernet Statistics Memory allocation interrupts 5 3 2 DSB DMB Statistics Reception Statistics 5 3 3 Protocols Valid frames 5 4 Peep Bad frames b 5 6 Peripherals Frames delivered to IP 6147 gt WW amp M ae RESET STATISTICS Internet Rio Ethernet Statistics is not accessible via the Local Service Panel only via Web MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Page 85 Configuration and Service Diagnostics Menu 5 DSB Statistic Menu 5 3 2 On this page it is possible to monitor the communication on the PAM 5000 ports The statistic displays the TX and RX communication between the PAM 5000 and the connected devices It is possible to reset the statistic in order to monitor real time statistic Figure 4 60 Web Page Menu 5 3 2 DSM DMB Statistics EEK Vil 2 x Jle ej a gt Do lo Pages Toos DSB DMB Statistics PAM 5000 Service Menu admin Windows Internet Explorer Ge yr O http 10 28 151 170 w ahr Ci PAM 5000 Service Menu admin
137. y uploading a binary file via FTP refer to Software Upload FTP on page 60 or by using the Web Interface Java CGI script The PC must support Java in order to work A program change will automatically result in a Master Reset of the system It is possible to upload new BOOT and Application software to the PAM 5000 BOOT The PAM 5000 BOOT program can be changed by uploading a BOOT exchange program 496 03 1xx This program will clear the full memory including BOOT and Application program and upload a New BOOT program to the PAM 5000 Application program needs to be uploaded after a BOOT exchange Application Uploading a new Application program to the PAM 5000 will result in Master Reset All the PAM 5000 configuration data Protocol to Port and PAM related setup will not be lost Note The PAM 5000 Web Software Upload Java Applet is only available from the Application program It is important NOT to close the Applet while uploading new programs If this happens a manual upload is necessary via an FTP client refer to Software Upload FTP on page 60 MDE 4677A PAM 5000 Pump Access Module Service Manual May 2008 Installation Menu 2 Configuration and Service Software Upload Java Applet The instructions below are for laptops running on the Windows XP platform PC prompts for Windows 2000 Windows Vista or other operating system may be different IMPORTANT INFORMATION e JAVA must be installed on the PC before yo

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