Technical Service Bulletin
Contents
1. genuine Mitsubishi BRAKE FLUID part number MZ311987 or equivalent a Check power steering fluid It should be at the proper level on the dipstick or on the scale on the plastic reservoir Use genuine Mitsubishi Power Steering Fluid part number 4039645 Check COOLANT AND WINDSHIELD WASHER FLUID Add fluid if necessary COOLANT For all Lancer based models Outlander and Outlander Sport use only DiaQueen Super Long Life Coolant genuine Mitsubishi COOLANT part number MZ320125 For all others use a 50 50 mix of long life coolant genuine Mitsubishi Long Life Coolant part number MZ311986 or equivalent WASHER FLUID Use genuine Mitsubishi Washer Fluid part number ACH3ZC1X07 or equivalent Check for FLUID LEAKS CHECK HOOD LATCH and SAFETY CATCH Make sure the hood release lever pulls evenly and that the hood cannot be lifted without releasing the safety catch 7 Page 10 of 21 TSB 11 00 005 Check for LOOSE ATTACHMENTS Check for loose parts wiring harness and cable clips and connections incorrectly routed hoses and harnesses and insufficient clearance of components to moving engine parts EMISSION CONTROL EQUIPMENT The Environment Protection Agency EPA requires this inspection Using the underhood label as a guide verify all emission control equipment is installed NOTE The EPA requires that dealers visually inspect the emission control devices prior to delivery or as an alternative inspect each vehicl2. alcohol diluted 50 with mineral spirits petroleum benzene OR e If there is only a small amount of residue use a very mild white polishing compound on the affected surface area For details on removing RAP film and residue refer to TSB 97 00 006 amp TSB 00 00 002 3 Inspect for PAINT DAMAGE a Inspect the vehicle s surfaces for paint swelling paint will have a milky appearance This condition occurs when moisture is trapped between the RAP film and the body panel surface Most occurrences of paint swelling can be corrected by parking the vehicle in bright sun light for approximately one hour NOTE If the above repairs are not successful for correcting paint swelling refer to the paint repair procedures in the Body Repair Manual At this time it is recommended that the Technical Inspection be completed Continue the Detail portion after the Technical Inspection is finished Whenever possible install all accessories and dealer installed options BEFORE performing De tailing and Final Delivery Preparation TAN B DETAILING AFTER PDI 1 Remove RAP FILM if not already done Refer to previous DETAILING BEFORE PDI section 2 Wash ALL EXTERIOR BODY PANELS Page 16 of 21 TSB 11 00 005 a Always make sure the windows and sunroof if equipped are fully closed For convertibles make sure the top is closed and latched Otherwise water may enter causing damage b Wash all body panels with water not
3. and PDI Update bulletins supplement this bulletin when required NOTE You can search for PDI bulletins in Group 00 General either in the MEDIC TIR function or on the Mitsubishi Dealer Link Service Technical Resources page The PDI process is important Remember to e Avoid pressure to rush through PDI e Never skip steps on the PDI form Once you are familiar with these procedures the PDI form acts as a guide to the process After reviewing this bulletin and any update and or model specific PDI bulletins complete the 2012 PDI quiz from the Mitsubishi Academy at www MitsubishiAcademy com if you haven t already done so NOTE If any repairs are needed ensure they are made before the customer takes delivery of the vehicle Any defects in materials and or workmanship discovered during PDI should be corrected and claimed under warranty Adjustments and repairs are not part of the PDI flat rate time PROCEDURE Technical Inspection The Detail Specialist should complete the DETAILING BEFORE PDI steps before handing the vehicle off to the Technician for PDI Technical Inspection Refer to the Detail Inspection section of this bulletin for complete detailing information for both before and after Technical Inspec tion Use the PDI form and PDI bulletins as a guide After completing each step check off that procedure on the form The sequence in which you perform the steps may vary depending on your dealership s procedures faci
4. from the exterior body surfaces NOTE For easiest removal the temperature of the RAP FILM should be between 32 F 0 C and 122 F 50 C a Remove the RAP film from all body surfaces e If the temperature of the vehicle body is higher than 122 F 50 C the film softens allowing more residue to remain on the body surface For easier removal decrease the temperature of the vehicle body surface to less than 104 F 40 C with cool water and or store the vehicle inside out of the sun Page 15 of 21 TSB 11 00 005 OR e lf the body surface temperature is lower than 32 F 0 C increase the temperature using warm water or put the vehicle inside a heated facility until the body surface temperature rises Then starting at the corners pull up on the RAP film fold it back and pull it off at an angle of 180 degrees to minimize glue residue For more information about RAP film removal and residue removal refer to TSB 97 00 006 amp TSB 00 00 002 b Wash the vehicle with water 2 IMPORTANT Remove RAP FILM RESIDUE A line of adhesive residue can form at the edge of the RAP FILM As the film shrinks due to exposure to the elements the adhesive is exposed and collects dirt and other debris Use either of the following methods to remove the RAP FILM residue from the body surface e f there is a considerable amount of residue remove it by wiping down the affected body surface area with Biosol 100 or isopropyl
5. in direct sunlight c Start washing from the roof working downward using a sponge and water d After washing wipe water from body surfaces using a chamois or soft cloth NOTE When using a high pressure washer avoid directing high pressure spray at weatherstrips Check for WATER LEAKS immediately after washing During storage when the vehicle has been exposed to rain with the RAP film removed or while washing the vehicle note any water leaks that may require repair Remember that the source of the water leak is not always where the leak appears To accurately locate and then repair the leak a thorough understanding of the circumstances under which it was identified must be made known to the person doing the repairs NOTE In some cases it may take 4 minutes or longer to produce any evidence of leaks Wash amp inspect ALL WHEELS THOROUGHLY REMOVE ALL GLUE RESIDUE Apply TIRE DRESSING a Install any missing valve stem caps with the correct cap Your parts department can provide the correct part for the vehicle Wash the wheels with mild detergent and rinse with water See TSB 09 31 005 for information After washing wipe water from wheels using a chamois or soft cloth Inspect wheels and tires for nicks scratches and other damage Clean off any residue or foreign material o aoc Apply tire dressing to each tire g Wipe dry with a clean cloth Check DOOR amp TRUNK OPENING CLEANLINESS and UNDERHOOD CLEANLINESS W
6. radio and speaker operation for e Volume e Reception of AM amp FM stations and SIRIUS satellite radio if equipped Ensure the satellite radio operates by tuning to channel 184 Emergency News to verify Satellite radio reception must be checked outside with a clear view of the Southern sky e Tone bass amp treble Balance Fader Controls Page 5 of 21 TSB 11 00 005 CD player including CD changer if equipped Rattling or vibrating speakers Check function of AUX and USB inputs Check FUSE Handsfree Link System responds to voice commands NOTE Adjust the treble bass balance and fader controls to their center position after radio inspection 9 MITSUBISHI MULTI COMMUNICATION SYSTEM MMCS if equipped a Make sure the navigation screen displays your location when the NAVI button is pressed NOTE The navigation system and Satellite radio may not operate properly if the vehicle is in an enclosed area This includes being surrounded by tall buildings The default navig ation location will be New York NY If this is not your location move the vehicle to an open area with a clear view of the Southern sky and recheck 10 MULTI INFORMATION DISPLAY if equipped am nnawe A 3 MULTI INFORMATION DISPLAYS J L Verify the screens are in English If needed the language can be changed to French Spanish Japanese German or Italian Refer to the owners manual for more information 11 REAR VIEW CAM
7. the button lights amber ACC mode Press the button again and the LED changes to green ON mode Press the button again and the LED turns off d Start the vehicle depress the brake pedal and shift to D Depress the engine start stop switch for 1 second The engine should stop and the light in the switch turns amber Theft Alarm if equipped Vehicles with standard security system a Lower the driver s window Remove the key from the ignition switch and exit the vehicle b Close all doors and lock them using the transmitter The security indicator on the instrument panel will be lit for about 20 seconds and then blink at a slow rate when armed c Reach through the open window manually unlock the door and then open it The alarm horn should sound and the headlights should flash TO DEACTIVATE THE ALARM Press the unlock button on the transmitter or turn the ignition switch to the ACC or ON position transmitter must be present if equipped with F A S T d Repeat steps a through c on the front passenger s door and lock e Repeat steps a through c using the trunk remote release and trunk lock f Repeat steps a through c on the hood release Vehicles with Premium Security Alarm System Intrusion Inspection a Open the driver s window and exit the vehicle b Close all doors and lock lock them using the F A S T Key transmitter The security indicator on the instrument panel will be lit for about 20 seconds and t
8. ERA SYSTEM if equipped Turn the ignition switch to the ON position Shift into reverse Confirm the reverse image is clearly displayed either the rear view mirror window Eclipse models or center display all others 12 HANDS FREE TELEPHONE if equipped NOTE Some models place the hands free control switches on the steering wheel if the vehicle is pre wired for handsfree operation This does not mean the vehicle is hands free equipped Refer to the Monroney label to determine if the vehicle is equipped for Hands Free telephone use Depress the SPEECH button You will receive an audible response advising that the system is connected and ready N Say CANCEL to exit a E Outlander Outlander Sport and all Lancer models Page 6 of 21 TSB 11 00 005 lt Front dome light assembl itreeorereerezeme ttteteseeressrreeemesecese Sastre PHONE BUTTON am eer SPEECH BUTTON fam PHONE BUTTON SPEECH BUTTON f eehlees Eclipse amp Eclipse Spyder anis Galant amp Endeavor PASSENGER 13 PASSENGER AIRBAG AND SEATBELT LIGHT FUNCTIONS Have someone sit in the front passenger seat and verify the passenger airbag light goes out Verify the passenger seat belt reminder light comes on when their seat belt is unfastened and goes off when their belt is fastened 14 REAR WINDOW DEFOGGER and HEATED DOOR MIRROR if equipped Check with the engine running Turn the rear window defogger on allow time for th
9. FORMATION The PDI procedures described in this bulletin as well as any fluids required during the PDI process are reimbursed under a single PDI labor time allowance dependent on the model Current PDI labor time allowances are provided in the Warranty Central menu option on the MDL Mitsubishi Dealer Link Current applicable PDI labor time allowances are also automatically entered for you when the PDI claim is keyed into the MDL claim entry system NOTE Any additional repairs and or adjustments caused by an issue with materials and or workmanship that are not part of these published PDI procedures should be claimed on a separate warranty claim using the applicable published LOTS labor time for the repair s or the zero zero actual time procedure for non published repairs and or adjustments Page 21 of 21 TSB 11 00 005 Pre Delivery Inspection Repair Order Dealer Stock Ignition Key Code Wheel Lock Code Model Model Year TECHNICAL INSPECTION Road Test e Mileage Before After Vehicle Readiness Tum OFF radio during road test O Engage IOD Ignition Off Draw Connector Fuse Check A T shift amp starter interlocks or M T clutch starter interlock Q Start tha engine make sure it starts with all keys Check waming indicator lights and gauges inc check engine light TPMS O Check cold start angine performance light O install all shipped loose items Check clutch and M T operation includi
10. Page 1 of 21 ae Technical Service Bulletin GENERAL PDI PROCEDURES FOR 2012 MODELS MODEL All 2012 Models CIRCULATE TO GENERAL MANAGER X PARTS MANAGER X TECHNICIAN X SERVICE ADVISOR X SERVICE MANAGER X WARRANTY PROCESSOR X SALES MANAGER PURPOSE This bulletin contains general Pre Delivery Inspection PDI procedures both technical and detail for 2012 model year Mitsubishi vehicles If required additional Technical Service Bulletins will be issued for model specific PDI procedures Diamond Care Delivery System DCDS folders containing a Pre Delivery Inspection form and a Sales Delivery form should be used for all PDIs Note Additional DCDS folders and forms may be ordered from Image Printing Solutions by clicking the link on the main page of the MDL If you need help with ordering contact them at 1 800 924 1350 or at https mmna imgps com for assistance WELCOME TO MITSUBISHI MOTORS eTSUBESHE MOTORS BULLETIN CONTENTS BACKGROUND INFORMATION 00 0 0 cee eee eee eee Page 2 TECHNICAL INSPECTION i i056 0bsc0bbo4berebbeedteabibbasivabaegee Page 2 Before You Start 2 24sicncbcsbtensievtienhhsaharuebegsedaliguhsenebeehe Page 2 A Vehicle Readiness 0 00 ccc cee Page 3 B Interior Functional Operation 00 eee eee Page 3 C Walkaround Inspection 0 cece eee eee Page 6 D Underhood 0 ccc teenies Page 9 E
11. Under Vehicle 0 0 cc tees Page 10 F Road Test 2 0 cc cette teens Page 10 DETAIL INSPECTION A Detailing Before PDI 0 2 eee eee eee Page 14 B Detailing After PDI 0 0 c eee eee Page 15 FINAL DELIVERY PREPARATION 00 0c eee eee eee eens Page 18 COMPLETING THE PDI FORM 0000 cee eee eee eee eee Page 19 PARTS INFORMATION 3224 06056 0 520 55555065 eebnduerdeearsebacee Page 20 WARRANTY INFORMATION 22552055 eu5e0sseerbeeetd ee habdestvebnees Page 20 SAMPLE PRE DELIVERY INSPECTION FORM 00000 0 Page 21 continued Copyright 2011 Mitsubishi Motors North America Inc 3740 The information contained in this bulletin is subject to change For the latest version of this document go to the Mitsubishi Dealer Link MEDIC or the Mitsubishi Service Information website www mitsubishitechinfo com Page 2 of 21 TSB 11 00 005 BACKGROUND INFORMATION The PDI processes described in this bulletin were developed to ensure a fault free delivery The technical and detail procedures are divided into separate sections of this bulletin This bulletin contains general descriptions of most required Technical and Detail inspection checks organized in a logical and time efficient order It is critical that all the steps are completed while keeping the vehicle clean inside and out during the entire PDI process Model specific PDI bulletins
12. alignment and cleanliness b Clean off any residue c Note needed repairs as they are corrected Remember repairs are not part of your PDI time Follow warranty policy and procedures 9 Inspect ALL WEATHERSTRIPPING AND RUBBER MOLDINGS a Inspect all weatherstrips and rubber moldings for damage and make sure they are mounted correctly b Clean off any residue 10 Clean the INTERIOR and check ALL INTERIOR PANELS amp TRIM FOR PROPER FIT a Wipe plastic interior components with a soft damp cloth b Remove minor stains and soil using a mild detergent then wipe dry with a clean soft cloth c Check alignment of all interior panels and trim for uniform gaps and flushness All interior panels and trim should be flush with their adjoining panels and all gaps should be uniform NOTE DO NOT remove the protective seat covers at this time 11 Check for STAINS DIRT SCUFFS OR TEARS If stains or soil are found on interior trim do the following a Clean with a mild soap solution or reliable vinyl cleaner b Apply a small amount of solution with a clean cloth or sponge and work into a lather then wipe with a damp cloth c When the lather has been removed wipe again with a soft clean cloth NOTE Damage and or stains which cannot be removed using the above method should be noted on the repair order and corrected prior to customer delivery 12 Check that DOOR EDGE GUARDS ARE IN PLACE Check that door edge guards are in t
13. d the key reminder buzzer For vehicles with the A T Temp Automatic F A S T Key system or OSS move the transmitter Transmission temperature out of the vehicle and listen for a warning tone e Passenger Airbag Light PISSING is e TPMS Tire Pressure 1 Monitoring System Light 6 M T Check CLUTCH AND M T OPERATION including TC SST shift functions Check for proper clutch operation and smooth shifter transmission operation Repeatedly shift up and down at least 10 times at idle and at speeds under 40 mph For vehicles equipped with a Twin Clutch Sportronic Shift Transmission TC SST slide the shifter into the Manual Shift mode and manually shift through the gears Also select Super Sport Mode if 10 11 12 Page 12 of 21 TSB 11 00 005 equipped by using the console mounted switch Ensure the shift paddles shift gears properly and manual shift mode cancels when a paddle is held for 2 seconds A T Check A T CVT TC SST OPERATION a From 25 mph accelerate to full throttle The transmission should kick down to 1st gear and then shift to the higher gears For CVT the vehicle should accelerate smoothly b Idle 20 seconds in N then shift to D then R holding each position for more than 3 seconds Check for smooth shifting during normal driving Then upshift through all gears with 20 and 30 throttle and decrease to a stop On vehicles with Sportronic shift slide the shift lever into the Spor
14. dings The electronic compass requires calibration when the battery cable is removed or IOD connector is disconnected Check CRUISE CONTROL Eclipse Eclipse Spyder Endeavor and Galant The cruise control is operated by a stalk mounted switch on the right side of the steering wheel hub The main control switch is on the end of this stalk Lancer Outlander Sport and Outlander models The cruise control functions are mounted on the steering wheel Control Functions Main Energizes and de energizes the system and turns on the indicator light Set Coast Sets control speed Also used to reduce the set speed Resume Accel Resumes previously set speed Also used to increase the set speed System Operation Check NOTE The cruise control will not operate below 25 mph 13 14 15 16 17 Page 13 of 21 TSB 11 00 005 Accelerate to 30 mph Turn on the MAIN switch Make sure the CRUISE light illuminates Activate the SET function to set the vehicle speed The vehicle speed should hold at 30 mph Increase the vehicle speed slightly by activating the RESUME function momentarily oaog o Check each canceling function by depressing the brake clutch M T only and by activating the CANCEL button f Resume the set speed by activating the ACC RESUME button g Turn the cruise control off by pressing the MAIN switch SQUEAKS RATTLES AND WIND NOISE Check for any abnormal noise and vibration during your road tes
15. ditional information 13 Confirm VEHICLE INSTALLED ACCESSORY WEIGHT Refer to TSB 09 00 001 for details Complete and attach a Load Carrying Capacity Reduced label if applicable 14 Check tire pressures and adjust if necessary Reinstall valve stem caps NOTE Tire pressures are shown on the Tire Pressure and Loading label on the driver s side B pillar 15 Set all AM and FM radio presets to customer preferred stations COMPLETING THE PDI FORM When finished make sure both the PDI Technician and the Detail Specialist have signed the PDI form Leave the yellow 2nd copy in the vehicle s glove box Keep the original copy with the vehicle s service file A sample of the PDI form appears at the end of this bulletin Additional Diamond Care Delivery booklets and PDI forms can be ordered from Image Printing Solutions https mmna imgps com by clicking the link on the main page of the MDL If you need help with ordering contact them at 1 800 924 1350 or at https mmna imgps com for assistance Page 20 of 21 TSB 11 00 005 PARTS INFORMATION The table below lists Genuine Mitsubishi fluids which may be required during PDI Long Life Coolant MZ311986 Automatic Transmission Fluid Dia Queen J3 Outlander w 6 speed auto trans 4031610 Automatic Transmission Fluid ATF SP III ACH1ZC1X05 Power Steering Fluid 4039645 NOTE Fluid additions are included as part of the PDI reimbursement labor times WARRANTY IN
16. e a thermometer in the center vent before beginning your road test This will be used later to check the air conditioner operation Oil pressure 7 Preliminary Road Test Notes Vehicles should be at operating temperature prior to e Oil level 7 performing these tests Before beginning the road test AAA F establish a route that you will use on every test e Security SECURITY Recommended road test duration is at least 15 minutes a Record BEGINNING mileage ila Record the beginning mileage of your road test on the PDI e Low fuel level B A form 5 WARNING INDICATOR LIGHTS AND GAUGES a Turn the ignition ON The indicator and warning A T position indicator ee M lights shown in the illustration should illuminate as Seat belt reminder A equipped e Check engine SERVICE ENGINE SOON b Fasten the driver s seat belt and start the engine ar cy Verify that all indicator lights go out except the passenger airbag light c Unfasten the driver s seat belt and verify the driver 2 ie Ant Lock ANTI LOCK BRAKE l seat belt reminder light comes on Brake System or Open a door Verify door ajar light comes on e SRS Supplemental eea e The brake warning light should be lit when the Restraint System N parking brake is applied f Verify all gauges and lights are working as e High beam equipped g g e Door ajar Aah g Check operation of the seat belt warning buzzer an
17. e defogger and mirror to warm up and check them during the walk around inspection Place your hand on the rear window defogger and heated door mirror if equipped to ensure it is heating Be sure to turn off the defogger after checking Turn the ignition switch off TAN C WALKAROUND INSPECTION Before starting this section ensure the engine is OFF then turn the ignition switch to the ON position and place the transmission selector in R reverse with the parking brake applied DO NOT START THE ENGINE 1 Check EXTERIOR LIGHTS Ensure ALL exterior lights operate properly Check for chipped or cracked lenses On vehicles with AUTO OFF headlights turn on the headlights and turn the ignition OFF The headlights side marker lights and taillights should turn off when the driver s door is opened Be sure to turn ALL lights OFF after completing inspection Return the transmission selector to P park Turn the ignition switch to the OFF position 2 REMOTE KEYLESS ENTRY RKE or FREE HAND ADVANCED SECURITY TRANSMITTER F A S T SYSTEM THEFT ALARM SYSTEM ALL DOOR LOCKS LATCHES ONE TOUCH STARTING SYSTEM 0 S S amp IMMOBILIZER RKE if equipped Check the door and trunk if equipped locking and unlocking features Ensure the key is removed from the ignition Close all doors and trunk e Press the lock button once to lock all doors e Pressing the unlock button once unlocks the driver s d
18. e for an illuminated malfunction indicator light MIL and if the light is illuminated diagnose and correct the malfunction 4 TAN E UNDER VEHICLE During PDI every vehicle should be put on a lift for under vehicle inspection Refer to the appropriate service manual for vehicle lift points 1 Remove the BRAKE ROTOR PROTECTION covers if equipped 2 Remove SPRING SPACERS and FRONT FASCIA PROTECTOR PLATE if equipped 3 Check for LOOSE ATTACHMENTS Make sure all wiring harness clips brake pipe clips heat shield fasteners and any other attachments are properly secured 4 FLUID LEAKAGE a Check for leaks from any engine components transmission fuel lines coolant hoses power steering lines and A C lines if equipped Check lines for twists kinks and proper routing 5 ADJUST TIRE PRESSURE AND INSPECT TIRES FOR DAMAGE Adjust tire pressure For tire pressure specifications refer to the Tire Pressure and Loading label on the driver s side B pillar IMPORTANT On some models the factory over inflates the tires by 50 to prevent flat spots during shipment and storage It is critical to adjust tire pressures to the proper specifications Check all tires for damage such as cuts foreign objects in the tire or any other imperfections Remove the tire pressure and tire balance decals from each tire if either or both decals are present NOTE Low tire pressure on vehicles equipped with Tire Pressure Monitoring System TPMS wil
19. he proper position and securely fastened 13 Install the CARGO NET if applicable Install the cargo net according to the instructions in the package or vehicle owner s manual 14 Place PAPER MATS IN ALL FLOOR AREAS Install paper floor mats on the driver s side and all passenger areas of the vehicle 15 Check HEADLINER amp SUN VISOR CLEANLINESS If stains or soil are found on the headliner or sun visors a Clean with a mild soap solution or reliable vinyl cleaner b Apply a small amount of solution with a clean cloth or sponge and work into a lather then wipe with a damp cloth c When the lather has been removed wipe again with a soft clean cloth After cleaning the headliner use a small brush to raise the nap on the headliner material 16 Disengage pull up the IOD Ignition Off Draw FUSE Vehicles to be Stored LLAMA AAA AAA AAAS 02 Page 18 of 21 TSB 11 00 005 Final Delivery Preparation 1 Engage push down the IOD Ignition Off Draw connector Vehicles from Storage 2 Wash ALL EXTERIOR BODY PANELS a Always make sure the windows sunroof if equipped and convertible top are fully closed and latched to prevent water entry b Wash all body panels with water not in direct sunlight c Start washing from the roof working downward using a sponge and water d After washing wipe water from body surfaces using a chamois or 100 cotton terry towel NOTE When using a high pressure washer avoid directi
20. hen blink at a slow rate when armed Place the F A S T Key transmitter at least 5 feet from the vehicle Page 8 of 21 TSB 11 00 005 Reach through the open window The alarm siren should sound DEACTIVATE THE ALARM Press the unlock button on the remote or turn the ignition switch to the ACC or ON position transmitter must be present if equipped with F A S T Tilt Sensor Inspection a Repeat steps a amp b above b Jack up the front or rear of the vehicle The alarm should sound d Deactivate the alarm Door Locks amp Latches Close each door to check the latch and lock mechanisms If adjustments are required refer to the appropriate service manual Submit a warranty claim for any adjustment performed Child Safety Door Lock Operation The rear door should not open from inside when the lever located on the inside rear area of the door near the latch mechanism is in the lock position NOTE Set the lever to the unlock or FREE position when you are finished checking its operation Fuel Filler Door For vehicles with remote fuel door release pull the release lever and make sure the fuel door opens Close the door and verify it latches properly For vehicles without remote release make sure the fuel door opens and closes properly REMOTE ENGINE START if equipped a Remove the key from the ignition close all doors hood and the trunk liftgate For Endeavor con firm the dome light is in the ROOM posit
21. hift functions id QO Refer to TSBs in Group 00 for any model specific updates Check A T CVT operation shift qual ic Tow Haul switch holds on a grade when in PARK Check 4WD transfer case operat Check Super All Wheel Control fur Check engine performance during Interior Function Apply parking brake and run the engine at idle when daing this part of the inspection Check window operation master and all switches seat adjustment power seal heated seat head restraint adjustment and seat bell operation Check sun roof or convertible top operation Check interior amp dash lights Check mirrors inside automatic dimming and outside heated Check horn auxiliary accessory sockets Set clock and all radio presets inc satellite radio Check audio system operation Check Mitsubishi Multi Communications System MMCS navigation Check Multi Information Display MIO Check handsfree telephone controls Bluetooth orm open recalls or Service Campaigns if applicable Check passenger airbag light functions wilh and witho gn and install PD Quality Assurance Pledge decal Check rear window defogger Walkaround Inspection Turn engine off leave key in ON position Place ag O Check all exterior lights Turn key off Check remote keyless entry inc A ba i Detailing After PDI Transmitter amp A S T the Check for s PODODODO oo DD oooooo0o0c000 Remove RAP fi
22. ion b Start the engine using the remote transmitter Confirm the hazard lights flash once while the engine is starting c Stop the engine using the remote transmitter d Open one door and confirm the engine will not start with the remote transmitter TRUNK HATCH LIFTGATE TRUNK LIGHT AND TRUNK CARGO AREA TRIM APPEARANCE Check for trunk hatch liftgate closing quality make sure it closes easily and fit Fit should be uniform a Check the operation of the remote trunk release if equipped b Verify trunk light if equipped comes on and all trim is installed properly Check REAR WINDOW WASHER FLUID if equipped Top off the fluid if necessary Check TAILGATE LATCH operation Make sure the tailgate closes with normal effort EMERGENCY INSIDE TRUNK RELEASE HANDLE if equipped Check the operation of the emergency inside trunk release handle Open the trunk lid and trip the latch by pushing on the catch with the shaft of a screwdriver to simulate trunk closure Remove the screwdriver with the latch in the closed position and verify emergency trunk release using the release handle For more information about the Emergency Inside Trunk Release refer to the vehicle s owner s manual 8 Page 9 of 21 TSB 11 00 005 SPARE TIRE PRESSURE WHEELS JACK TOOLS Spare Tire Pressure Some models require removal of the spare tire for tire pressure adjustment Ensure the tire hold down is secure after reinstalling the spare
23. ipe off any dirt with a damp cloth UNDERHOOD a Remove any debris such as leaves etc from the engine compartment b Wipe up any fluid spills and note any evidence of leakage on the repair order c Wipe down the engine compartment components with a damp cloth Inspect PAINT and ALL BODY PANELS FOR DAMAGE ALIGNMENT and FIT amp FINISH a Check for scratches and dents Inspect the body panels from different angles b Check the alignment of all body panels for uniform gaps and flushness All body panels should be flush with their adjoining panels and all gaps should be uniform Inspect painted surfaces for uniform color Inspect from different angles Inspect painted areas for damage Note any discrepancies on the repair order e Inspect painted areas for environmental fallout such as acid rain and rail dust Remove any fallout by following MMNA approved techniques NOTE If any paint damage is noted refer to TSB 92 51 001 and training video 44 Inspect ALL GLASS FOR DAMAGE and CLEANLINESS INSIDE amp OUTSIDE Use a suitable glass cleaner and wipe dry with a soft lint free cloth Page 17 of 21 TSB 11 00 005 a Use an approved glass polish to remove minor scratches and imperfections b If there is a problem with any glass follow your dealer s procedures to correct it 8 Inspect ALL MOLDING TRIM AND CHROME PARTS amp REMOVE PROTECTIVE TAPE a Inspect the moldings trim and chrome parts for looseness proper
24. l cause the TPMS warning light to come on Adjust tire pressure on TPMS equipped vehicles to the specification shown on the Tire Pressure and Loading Label located below the driver s door striker If a valve stem cap is missing refer to Mitsubishi ASA CAPS and replace it only with the part number quoted for the vehicle we F ROAD TEST 1 A T CVT TC SST SHIFT INTERLOCK Make sure the shift lever can only be moved when the brake pedal is depressed and the ignition switch is in the unlocked position For vehicles with OSS the engine must be running 2 A T CVT TC SST STARTER INTERLOCK Make sure the engine can be started ONLY when the shift selector is in PARK or NEUTRAL For vehicles equipped with O S S the vehicle must only start if the brake pedal is depressed 3 M T CLUTCH STARTER INTERLOCK Make sure the engine will start only when the clutch pedal is depressed Page 11 of 21 TSB 11 00 005 4 CONDUCT A FULL ROAD TEST Road test the vehicle to identify dynamic symptoms that you may need to correct Use the following instructions as a guide A WARNING Your route should be relatively free from other traffic so you can safely conduct the test and concentrate on the operation and performance of the vehicle you are testing Always follow all traffic laws and safe driving practices The PDI road test should be conducted under a variety of different operating and road conditions If the vehicle is equipped with air conditioning plac
25. lities and the vehicle itself Be sure that all pertinent steps are checked on the form Be sure the PDI form is signed and dated and a copy filed in the vehicle packet and service file at your dealership IMPORTANT DO NOT offer any vehicle for sale if it has an outstanding recall campaign To do so subjects the dealer to large fines Check the Superscreen for possible outstanding recalls BEFORE YOU START Make sure the following information is recorded in the proper spaces on the PDI form e Vehicle Identification Number VIN e Dealer stock number e Model e Ignition key code e Model Year Page 3 of 21 TSB 11 00 005 A VEHICLE READINESS Before you start the inspection retrieve the wheel covers license plate bracket radio antenna and any other shipped loose items from the trunk as applicable 1 Engage push down the IOD connector On most vehicles the IOD connector is in the relay box under the hood Make sure that all doors and the trunk hatch are closed The ignition switch must be off when engaging the IOD connector Start the engine to check cold start engine performance The engine should start quickly using all keys or transmitters It should idle smoothly and not have any hesitation or unusual noise when accelerated Immobilizer Separate ALL keys or transmitters and confirm that ALL start the engine without stalling If the vehicle is equipped with the F A S T System or O S S separate the trans
26. lm and remove RAP film residue Inspect paint for damage Vehicles for Display Delivery Stored Vehicles a These operations must be performed outdoors with a clear view of the southern sky Carrying Capacity Reduced label TSB 09 00 001 Check tire pressure Set all radio presets to customer preferred stations Q Wash exterior body panels Q Wash and inspect wheels remove glue residue and apply tire dressing Qs Check door and trunk cargo area opening and underhood cleanliness Q Inspect body panels amp paint for damage alignment amp finish quality Q Inspect all glass for damage and cleanliness inside amp out Q Inspect all moldings trim and chrome and remove protective tape Q Inspect weather stripping and rubber Q Clean interior and check interior panel trim fit Q Q Check for stains dirt scuffs and damage o Q Check that all door edge guards are in place O Check for fluid leaks Q install paper mats on passenger floors Q Check hood latch amp safety catch adjust if necessary Check headliner and sun visor Geanies O Check for loose attachments incorect routing and insufficient clearances Remove IOD Ignition Off Draw Fuse Q Check all emissions control equipment is installed FINAL DELIVERY PREPARATION Under Vehicle a Engage IOD Ignition Off Draw Fuse Wash exterior body panels wheels amp apply lire dressing brak ha B move pen O Chack door and trunk cargo area opening and underhood clea
27. matically when opening and closing the top Check convertible top latch operation NOTE If adjustments are required refer to the appropriate service manual procedures and submit 3 a warranty claim for adjustment INTERIOR AND INSTRUMENT PANEL LIGHTS Check that all interior lights operate Dome light s Door courtesy lights Map light s Passenger airbag system lights Vanity mirror light s Cargo area light if equipped Instrument panel illumination and Panoramic roof ambient lighting if equipped dimmer function e Glove box light if equipped Accessory interior lighting if equipped NOTE Leave the instrument panel illumination on the brightest position Position the dome light 4 switch so that the light is on when the door is open and off when the door is closed INSIDE AND OUTSIDE MIRRORS Check and adjust exterior mirrors Ensure the inside rear view mirror holds its adjustment Make sure the anti glare Homelink and backup camera functions operate properly if equipped HORN Ensure all horn buttons are functional AUXILIARY ACCESSORY SOCKET S if equipped Check the auxiliary accessory sockets if equipped for proper operation SET CLOCK AND ALL RADIO STATION PRESETS Set the clock to the correct time Set ALL AM FM1 amp FM2 preset buttons to a variety of strong local stations AUDIO SYSTEM OPERATION INCLUDING SIRIUS SATELLITE RADIO OPERATION if equipped Check
28. mitters and enter the vehicle with only one transmitter at a time Ensure the vehicle starts and does not stall in both keyless operation mode and using the emergency key if equipped If the vehicle starts then stalls one or more keys may not have been registered or there may be an immobilizer system problem Refer to the service manual for diagnostic procedures and use MEDIC and or the Mitsubishi Dealer Link MDL site to search for TSBs relating to immobilizer system and immobilizer key registration policies and procedures Install all shipped loose items floor mats antenna masts wheel covers wheel caps front license plate anchors etc Refer to MEDIC or the Mitsubishi Dealer Link for any general or model specific PDI TSBs Be sure all instructions on the TSBs are performed TAN B INTERIOR FUNCTIONAL OPERATION Apply the parking brake and run the engine at idle while doing this inspection 1 Check WINDOW SEAT ADJUSTMENT AND SEAT BELT operation WINDOWS Check for proper window tracking complete up and down travel and proper sealing NOTE For vehicles with power windows check the lockout and AUTO down amp up if equipped functions For power windows equipped with AUTO up functions check that the safety mechanism functions normally Refer to Group 42 BODY in the Service Manual for the proper checking procedure SEAT ADJUSTMENT AND SEAT BELT HEAD RESTRAINT OPERATION a Make sure the seat back
29. ng high pressure spray at weatherstrips 3 Wash ALL WHEELS amp APPLY TIRE DRESSING a Install any missing valve stem caps with the correct cap Your parts department can provide the correct part for the vehicle Wash the wheels with mild detergent and rinse with water See TSB 09 31 005 for information After washing wipe water from wheels using a chamois or 100 cotton terry towel aop p Apply tire dressing to each tire e Wipe dry with a clean cloth 4 Check DOOR amp TRUNK OPENING and UNDERHOOD for CLEANLINESS Wipe off any dirt with a damp cloth UNDERHOOD a Remove any debris such as leaves etc from the engine compartment b Wipe up any fluid spills Note any evidence of leakage on the repair order c Wipe engine compartment components with a clean damp cloth 5 Inspect ALL BODY PANELS FOR DAMAGE AND ALIGNMENT Check for scratches and dents Inspect the body panels from different angles 6 Inspect ALL PAINTED SURFACES FOR DAMAGE AND FINISH QUALITY a Inspect painted surfaces for uniform color Inspect from different angles b Inspect painted areas for damage c Inspect painted areas for environmental fallout such as acid rain and rail dust Remove any fallout by following MMNA approved techniques NOTE If any paint damage is noted refer to TSB 92 51 001 and training video 44 7 Clean ALL GLASS INSIDE amp OUT Inspect ALL GLASS FOR DAMAGE a Use a suitable glass cleaner and wipe dry with a s
30. nliness Q Check for loose attachments incorrect routing and insufficient clearances eee Ser alge wan dout O Check for fluid leakage A Q Check tire pressure amp inspect for tireAwheel damage B seed pearl chrome H P jth a i O Check headliner and sun visor cleanliness pae Gavan tiles any e ive eas ve atfontion to faen OQ Check interior for stains dirt scuff and damage pm QO Remove paper mats vacuum floor carpet install floor mats amp anchor QO Remove foot pedal plastic protectors if equipped O Confirm vehicle installed accessory weight Complete and attach Load QO QO Dealer Certification hereby certify that all items have been checked and corrected to ensure this vehicle meets our highest standards for quality and excellence Technician Signature Pre Delivery Inspection Date Detail Specialist Signature Pre Delivery Detail Date Delivered by Signature Title Date
31. oft lint free cloth b Clean any dirt off the wiper blades c Use an approved glass polish to remove minor scratches and imperfections 8 Inspect ALL MOLDING TRIM AND CHROME PARTS a Inspect the moldings trim and chrome parts for looseness proper alignment and cleanliness b Clean off any residue Page 19 of 21 TSB 11 00 005 9 Remove SEAT amp TRIM PROTECTORS a Carefully remove the protectors from all seats b Carefully remove all trim protectors 10 Check HEADLINER amp SUN VISOR CLEANLINESS If stains or soil are found on the headliner or sun visors a Clean with a mild soap solution or reliable vinyl cleaner b Apply a small amount of solution with a clean cloth or sponge then wipe with a damp cloth c When the lather has been removed wipe again with a soft clean cloth 11 Check for STAINS DIRT SCUFFS OR TEARS If the interior trim is scuffed stained or soiled clean as described in Detailing After PDI step 11 NOTE Damage and or stains which cannot be removed using the described method should be noted on the repair order Remove PAPER MATS FOOT PEDAL PLASTIC PROTECTORS VACUUM ALL FLOOR CARPETS INSTALL AND ANCHOR ALL FLOOR MATS a Remove all paper floor mats and plastic pedal protectors if equipped b Vacuum all floor carpets c Install and anchor floor mats for all seating positions Do not install more than one floor mat in the driver s position Refer to TSB 11 00 001 for ad
32. oor and pressing it twice unlocks all doors and the liftgate if equipped e For remotes with 3 buttons the third button unlocks the trunk Press the trunk button twice to open the trunk e Press the Panic button if equipped for 2 seconds to test the panic alarm Press again to turn off the panic alarm Page 7 of 21 TSB 11 00 005 NOTE Factory installed RKE systems have an answerback feature which can be customized for various answerback functions depending on the model and system installed Ensure the vehicle s answerback feature is in the full function answerback mode where both the horn and parking lamps signal when the doors are locked Refer to the vehicle owner s manual for programming information F A S T if equipped a Install the knob on the end of the ignition lock cylinder b Ensure door locks operate properly using the F A S T key c Ensure door locks operate properly using the lock unlock buttons located on both front outer door handles NOTE The default mode for the F A S T Key system unlocks only the door where the button is pressed O S S if equipped a With the shift lever in P depress the brake pedal and press the engine start stop switch The vehicle should start b Press the engine start stop button again to turn the engine off With the shift lever in P release the brake pedal and press the engine start stop switch The engine does not start and the LED in
33. parking brake If it is more than 8 adjust the parking brake according to service manual procedures 20 Check ATF With the parking brake applied and the engine running check automatic transmission fluid level as per the applicable service manual Add or extract fluid if necessary to ensure level is at the HOT marks on the dipstick 21 Record the ENDING mileage Record the ending mileage of your road test onto the PDI form 22 IMPORTANT RECALLS Check the Warranty Superscreen for any open recalls Make sure any open recall is performed BEFORE the vehicle is offered for sale FINAL STEPS FOR TECHNICAL INSPECTION e Sign and date the Technician s Signature area on the PDI form Leave the form with the vehicle for the Detail Specialist for after PDI detailing e Sign and install the PDI Quality Assurance Pledge decal Detail Inspection A DETAILING BEFORE PDI BEFORE YOU START NOTE Always keep your hands and uniform clean when performing a PDI To protect the interior of the vehicle be sure to remove sharp objects from your body and clothing before starting the detailing procedures Make sure the following information is recorded in the spaces provided on the PDI form e Vehicle Identification Number VIN e Dealer name and code e Model e Dealer stock e Model Year 1 RAP FILM REMOVAL if applicable Before a technician can perform the Technical portion of a PDI the protective film RAP film must be removed
34. s for driver and front passenger adjust and lock in all positions b Confirm the seat track adjusters operate and lock throughout their entire travel front seats Leave the seat height adjuster if equipped in the lowest position for maximum head room Check power seat operation if equipped Check heated seat operation if equipped Check HEAD RESTRAINTS Ensure all head restraints are properly installed Inspect the height adjustment for ease of operation 2 Page 4 of 21 TSB 11 00 005 f Check ALL SEAT BELTS for condition and operation Inspect all seat belts and harnesses to ensure they connect and hold properly Inspect operation of the height adjuster and condition of the seat belts and anchors Inspect for proper seat belt retraction Check that safety labels regarding use of seat belts and air bags are in place Check SUNROOF Panoramic Roof Panels or CONVERTIBLE TOP operation if equipped Ensure all controls work properly including one touch operation Ensure the sunroof closes tightly and the tilt up feature if equipped works Open and close the sunroof a number of times to ensure the timing of the functions works properly The panoramic roof panel is equipped with one touch closing Ensure that the sunroof or panoramic roof panel safety mechanism functions properly Refer to the applicable service manual and and perform the test for your specific vehicle For convertibles ensure all windows lower auto
35. t including driveline pedal or steering wheel vibration On convertibles have the top in the closed position during the road test Be sure to close all windows and sunroof and turn off the audio during this inspection STEERING OPERATION AND WHEEL ALIGNMENT Make sure the steering wheel is centered when the vehicle is traveling straight ahead The vehicle should track straight on a level surface without pulling or drifting If a problem is identified correct it Refer to the service manual for adjustment procedures BRAKE PERFORMANCE AND ABS OPERATION a Brake performance The vehicle should brake smoothly and in a straight line There should be no abnormal noise or vibration during braking Brake pedal feel should be firm not soft or mushy b ABS operation if equipped C Always check that no vehicles are behind you when checking ABS In a safe location with no other vehicles or objects around check the operation of the ABS system During hard braking the vehicle should come to a controlled straight stop You will feel some pedal pulsation and may hear normal operating sounds from the ABS system WINDSHIELD WIPER amp WASHER OPERATION front amp rear WINDSHIELD WASHER AIM front amp rear a Check washer aim both front amp rear if equipped b Vehicles equipped with intelligent windshield washer Pull the windshield washer lever for approximately 0 5 seconds Confirm the washer sprays between wiper blade sweeps for a
36. t Mode slot and upshift and downshift manually to verify proper operation d Check paddle shifter operation if equipped Make sure the transaxle upshifts and downshifts properly 4WD amp AWD Check TRANSFER CASE OPERATION If equipped Check for proper engagement and disengagement in all 4WD modes For detailed explanation of the Transfer Case Operation refer to the Owner s Manual or in vehicle decal Check ALL WHEEL CONTROL including S AWC FUNCTIONS If equipped Ensure that the mode display changes when toggling the mode switch between TARMAC GRAVEL and SNOW Check ENGINE PERFORMANCE Always follow all traffic laws and safe driving practices Check engine performance under the following conditions The throttle should be responsive and without hesitation Part Throttle With the vehicle at a constant speed 25 35 mph engine performance should be smooth and without hesitation Under Load Accelerate to 3 4 throttle The vehicle should accelerate smoothly without laboring or hesitation At Cruise With the vehicle at a constant speed 45 55 mph engine performance should be smooth without hesitation or surging ELECTRONIC COMPASS If equipped Refer to Group 52A in the service manual for electronic compass calibration instructions Check the compass variance the difference between the earth s magnetic north and true geographic north poles If compass variance is not adjusted properly the compass can give false rea
37. tire Jack amp Tools Check for jack and tools On cars amp Outlander Sport the tools and jack are in the trunk For other vehicles e Outlander tools and jack are behind the access panel in the right hand quarter trim e Endeavor The jack is under the rear seat Tools are under the cargo area floor with the spare tire Insure that they are properly secured and will not rattle or come loose Refer to the vehicle owner s manual or model specific PDI related TSBs if any for more information concerning jack and tool location TAN D UNDERHOOD IMPORTANT Use fender covers to protect the vehicle body 1 Check BATTERY charge using your Midtronics Battery Tester Check that the battery cable terminals and additional wires attached to the positive terminal are tight and that the battery is secure in the tray Ensure the battery is fully charged minimum 12 4 V If charging is necessary follow the service manual procedures and recharge the battery Remove the battery maintenance tag if equipped and file it in the vehicle file with other PDI documentation Check ENGINE OIL Check engine oil level If oil is needed check the appropriate Service Manual for correct grade of oil BRAKE CLUTCH AND POWER STEERING FLUID Check the fluid levels on the scale on the plastic reservoir of both master cylinders brake and clutch They should both be at the FULL mark Fill if necessary NOTE Use either DOT 3 or DOT 4 brake fluid
38. total of 4 sprays Refer to Group 51 Exterior of the Service Manual for details of intelligent washer operation c Make any needed adjustments referring to the service manual Submit a warranty claim for adjustments performed WINDSHIELD WIPER OPERATION also rear if equipped a Verify correct wiper operation during all speeds If streaking occurs clean the wiper blades with a cloth soaked in a mild detergent b Make sure the wipers park properly HEATER AND A C OPERATION if equipped Check for proper operation of all modes air intake selection and temperature control Check the fan speed and check for any unusual fan noises Using a thermometer in the center air outlet check for proper cooling when the air conditioner is operating Refer to the service manual for temperature specifications or test conditions for the particular model Make sure the air intake control is in the RECIRC position Page 14 of 21 TSB 11 00 005 18 HOT ENGINE IDLE SPEED WITH A C ON AND OFF With the engine at operating temperature check the idle quality with the air conditioning ON and OFF When finished leave the air intake door in the FRESH position 19 Check PARKING BRAKE Park the vehicle on a slight incline and leave the transmission in NEUTRAL With your foot off the service brake the parking brake should be able to hold the vehicle NOTE Count the number of click notches it takes to engage the
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