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1.       Exempt payee             Address  number  street  and apt  or suite no      Requester   s name and address  optional        City  state  and ZIP code    Print or type  See Specific Instructions on page 2           List account number s  here  optional          Part I   Taxpayer Identification Number  TIN        Enter your TIN in the appropriate box  The TIN provided must match the name given on the    Name    line  to avoid backup withholding  For individuals  this is your social security number  SSN   However  for a   resident alien  sole proprietor  or disregarded entity  see the Part   instructions on page 3  For other      entities  it is your employer identification number  EIN   If you do not have a number  see How to get a    TIN on page 3     Note  If the account is in more than one name  see the chart on page 4 for guidelines on whose    number to enter     Social security number                   Employer identification number                                           Certification       Under penalties of perjury    certify that     1  The number shown on this form is my correct taxpayer identification number  or   am waiting for a number to be issued to me   and    2    am not subject to backup withholding because   a    am exempt from backup withholding  or  b    have not been notified by the Internal Revenue  Service  IRS  that   am subject to backup withholding as a result of a failure to report all interest or dividends  or  c  the IRS has notified me th
2.      HSA Contractor Background Screening Portal    Powered by Acxiom  New users will then read and accept adverse action and consumer rights obligations  under the Fair Credit Reporting Act  FCRA      Please remember to save you user name and password in a secure location for future  use       To obtain a consent form if running a background check on anyone other than you  click    on the    Sample Release    link in the top left corner  under the Acxiom Logo       To begin the background check ordering process  click on    Order a Background Report       on the right side of your screen   Select the    HSA Approved Contractor Package    on the next screen and click    submit       Enter in the appropriate information on the applicant information screen  You must  include the full name  social security number  no dashes  and date of birth  00 00 0000  format  at a minimum for each applicant       Verify all information is correct and click    Submit    Click on    Submit    on the following  page as well  and you will arrive at the payment screen     Enter in your name address and credit card information and click on    Submit    Once  your order is submitted generally allow 1 3 business days for results to post  A copy of  the completed report will be sent to Home Security of America for review     For assistance with this process please contact Acxiom Customer Service  between the hours of  8 00 AM     11 00 PM EST Monday through Friday    customermail acxiom com  1 800 853
3.    SM    HSA HOME WARRANTY PROTECTION The Right Home Warranty    Preferred Service Provider    Thank you for your interest in becoming an HSA Home Warranty Preferred Service Provider     Since 1984  HSA has provided valuable home warranty coverage for homeowners  saving them  from the expense and aggravation of home repairs  With this protection  a homeowner turns to HSA  to help pay for the cost of repairing or replacing appliances or mechanical systems that fail due to  normal wear and tear during the coverage period     At HSA we take great pride in our industry leading service and our network of Preferred Service  Contractors is critical to our success  Our ability to retain our customers starts with the experience  they have when they use our policy  That experience is largely defined by you and we know and  appreciate the value you can bring to our homeowners and real estate clients     With HSA Home Warranty you can be sure that our commitment to excellent customer service ex   tends to all our partners     homeowners  real estate agents  and service providers  Are you a ser   vice provider committed to the same high standards  If so  partnering with HSA can     e Grow your business   e Keep your techs busy   e Keep the checks coming   e Get you direct  no bid referrals every time  e Save on advertising costs    On the next page you will find a checklist showing the forms  licenses  and next steps required to  become a preferred service provider  Soon after we ve recei
4.   certify that the information provided above is true        Name of Company Printed name of person authorized to sign       Signature Date    Home Security of America  Inc   HSA Home Warranty  considers this information to be proprietary and confedential  Access is limited to authorized per   sons  Do not copy and or distribute without express written permission from HSA Home Warrany     Form 8    SM    HSA HOME WARRANTY PROTECTION The Right Home Warranty       Preferred Service Provider       LEAD BASED PAINT RENOVATION  REPAIR  AND PAINTING PROGRAM RULE    On April 22  2010  the EPA   s 2008 Lead Based Paint Renovation  Repair and Painting Program Rule  became fully effective  EPA states this rule is    aimed at protecting against lead based paint hazards  associated with renovation  repair and painting activities     You can find a copy of the rule at http   www   epa gov lead pubs renovation  You will also find a helpful reference handbook explaining the rule at  http   www epa gov lead pubs sbcomplianceguide pdf     HSA requests that you read the full rule as well as the brochure  After you have completed your review  of this information  please sign the agreement below  The Agreement simply states you have been  notified of the Rule and agree to comply with the Rule on any service call in response to an HSA dis   patch      Please visit onlinehsa com for more information     LEAD BASED PAINT AGREEMENT    On behalf of  Company     attest   am authorized  to represent an
5.  3228 Option 2    Form 10           IOM  ben     The Right Home Warranty WE MAKE INFORMATION INTELLIGENT      If your company has already conducted background checks that meet HSA  requirements  please supply the following information as well as a copy of  the completed background check  for each technician      Firm that preformed background checks  Address of firm  City State Zip Code    Phone number of firm    By signing below  you agree to have had a background check performed  on all of your employees who will have access to the private residence of  any HSA contract holder  You also agree that if any employee   s  background check has not met the standards established by HSA  you will  not dispatch said employee on any service calls initiated by HSA or an HSA  contract holder     Signature of company owner Date    Form 10    
6.  9  You may be requested to sign by the  withholding agent even if item 1  below  and items 4 and 5 on page 4  indicate otherwise     For a joint account  only the person whose TIN is shown in Part    should sign  when required   In the case of a disregarded entity  the  person identified on the    Name    line must sign  Exempt payees  see  Exempt Payee on page 3     Signature requirements  Complete the certification as indicated in  items 1 through 3  below  and items 4 and 5 on page 4     1  Interest  dividend  and barter exchange accounts opened  before 1984 and broker accounts considered active during 1983   You must give your correct TIN  but you do not have to sign the  certification     2  Interest  dividend  broker  and barter exchange accounts  opened after 1983 and broker accounts considered inactive during  1983  You must sign the certification or backup withholding will apply  If  you are subject to backup withholding and you are merely providing  your correct TIN to the requester  you must cross out item 2 in the  certification before signing the form     3  Real estate transactions  You must sign the certification  You may  cross out item 2 of the certification     Form W 9  Rev  12 2011     4  Other payments  You must give your correct TIN  but you do not  have to sign the certification unless you have been notified that you  have previously given an incorrect TIN     Other payments    include  payments made in the course of the requester   s trade or business
7.  conducting a trade or business in the United  States  provide Form W 9 to the partnership to establish your U S   status and avoid withholding on your share of partnership income     Form W 9  Rev  12 2011     Form W 9  Rev  12 2011     The person who gives Form W 9 to the partnership for purposes of  establishing its U S  status and avoiding withholding on its allocable  share of net income from the partnership conducting a trade or business  in the United States is in the following cases     e The U S  owner of a disregarded entity and not the entity     e The U S  grantor or other owner of a grantor trust and not the trust   and    e The U S  trust  other than a grantor trust  and not the beneficiaries of  the trust     Foreign person  If you are a foreign person  do not use Form W 9   Instead  use the appropriate Form W 8  see Publication 515   Withholding of Tax on Nonresident Aliens and Foreign Entities      Nonresident alien who becomes a resident alien  Generally  only a  nonresident alien individual may use the terms of a tax treaty to reduce  or eliminate U S  tax on certain types of income  However  most tax  treaties contain a provision known as a    saving clause     Exceptions  specified in the saving clause may permit an exemption from tax to  continue for certain types of income even after the payee has otherwise  become a U S  resident alien for tax purposes     If you are a U S  resident alien who is relying on an exception  contained in the saving clause o
8.  for  rents  royalties  goods  other than bills for merchandise   medical and  health care services  including payments to corporations   payments to  a nonemployee for services  payments to certain fishing boat crew  members and fishermen  and gross proceeds paid to attorneys     including payments to corporations      5  Mortgage interest paid by you  acquisition or abandonment of  secured property  cancellation of debt  qualified tuition program  payments  under section 529   IRA  Coverdell ESA  Archer MSA or  HSA contributions or distributions  and pension distributions  You    must give your correct TIN  but you do not have to sign the certification     What Name and Number To Give the Requester    For this type of account     Give name and SSN of        1   2     Individual    Two or more individuals  joint  account       Custodian account of a minor     Uniform Gift to Minors Act       a  The usual revocable savings    trust  grantor is also trustee    b  So called trust account that is  not a legal or valid trust under  state law      Sole proprietorship or disregarded    entity owned by an individual      Grantor trust filing under Optional    Form 1099 Filing Method 1  see  Regulation section 1 671  4 b  2  i  A      For this type of account     The individual   The actual owner of the account or   if combined funds  the first  individual on the account      The minor    The grantor trustee      The actual owner      The owner       The grantor     Give name and EIN
9.  for a  number to be issued      2  Certify that you are not subject to backup withholding  or    3  Claim exemption from backup withholding if you are a U S  exempt  payee  If applicable  you are also certifying that as a U S  person  your  allocable share of any partnership income from a U S  trade or business  is not subject to the withholding tax on foreign partners    share of  effectively connected income     Cat  No  10231X    Date  gt     Note  If a requester gives you a form other than Form W 9 to request  your TIN  you must use the requester   s form if it is substantially similar  to this Form W 9     Definition of a U S  person  For federal tax purposes  you are  considered a U S  person if you are     e An individual who is a U S  citizen or U S  resident alien     e A partnership  corporation  company  or association created or  organized in the United States or under the laws of the United States     e An estate  other than a foreign estate   or  e A domestic trust  as defined in Regulations section 301 7701 7      Special rules for partnerships  Partnerships that conduct a trade or  business in the United States are generally required to pay a withholding  tax on any foreign partners    share of income from such business   Further  in certain cases where a Form W 9 has not been received  a  partnership is required to presume that a partner is a foreign person   and pay the withholding tax  Therefore  if you are a U S  person that is a  partner in a partnership
10.  of                 11   12     13     Disregarded entity not owned by an  individual      A valid trust  estate  or pension trust    Corporation or LLC electing  corporate status on Form 8832 or  Form 2553      Association  club  religious     charitable  educational  or other  tax exempt organization    Partnership or multi member LLC  A broker or registered nominee    Account with the Department of  Agriculture in the name of a public  entity  such as a state or local  government  school district  or  prison  that receives agricultural  program payments      Grantor trust filing under the Form    1041 Filing Method or the Optional  Form 1099 Filing Method 2  see  Regulation section 1 671 4 b  2  i  B         The owner    Legal entity    The corporation    The organization    The partnership  The broker or nominee    The public entity    The trust    i List first and circle the name of the person whose number you furnish  If only one person on a  joint account has an SSN  that person   s number must be furnished       Circle the minor   s name and furnish the minor   s SSN     You must show your individual name and you may also enter your business or    DBA    name on  the    Business name disregarded entity    name line  You may use either your SSN or EIN  if you  have one   but the IRS encourages you to use your SSN     4 List first and circle the name of the trust  estate  or pension trust   Do not furnish the TIN of the  personal representative or trustee unless the leg
11. Code requires you to provide your correct TIN to persons  including federal agencies  who are required to file information returns with  the IRS to report interest  dividends  or certain other income paid to you  mortgage interest you paid  the acquisition or abandonment of secured property  the cancellation  of debt  or contributions you made to an IRA  Archer MSA  or HSA  The person collecting this form uses the information on the form to file information returns with the IRS   reporting the above information  Routine uses of this information include giving it to the Department of Justice for civil and criminal litigation and to cities  states  the District  of Columbia  and U S  possessions for use in administering their laws  The information also may be disclosed to other countries under a treaty  to federal and state agencies  to enforce civil and criminal laws  or to federal law enforcement and intelligence agencies to combat terrorism  You must provide your TIN whether or not you are required to  file a tax return  Under section 3406  payers must generally withhold a percentage of taxable interest  dividend  and certain other payments to a payee who does not give a  TIN to the payer  Certain penalties may also apply for providing false or fraudulent information        SM  aa ee IY LONG    The Right Home Warranty WE MAKE INFORMATION INTELLIGENT    HSA Contractor Background Screening Portal    Powered by Acxiom    All contractors providing services in connection with an 
12. HSA claim or job must be approved by  Home Security of America and must undergo a thorough background check as part of the  credentialing process     1  Contractors may access the secure background screening portal online by accessing   https   smwreports sterlingdirect com Consumer contractor as    2  Iftechnicians have already completed background checks that meet HSA requirements   please skip to the last page     2  Firsttime users will need to create an account initially by entering the partner code  HOME7363 and selecting    I am a new user     Returning users may enter in the same  partner code of HOME7363 and entering their user name and password  Returning  users may skip to step 7 at this time     ACXIOM  ACXIOM INFORMATION  SECURITY SERVICES    MyBackgroundReport com  providing backgrounds to individuals and companies    Partner lueaisaacl    O  ae HSA12345          I have already registered my  account     Login       Password     Forgot your password     ENTER      I ama New User uit       3  New users will enter their company information on the set up screen  including business  and contact name  address  phone fax email information     4  New users will create a login and a password  If you need any assistance with this step   please contact Acxiom   s customer service group at 1 800 853 3228 and select option 2   Click    submit    to move to the next step     9     10     1    m     12              OM  The Right Home Warranty WE MAKE INFORMATION INTELLIGENT  
13. ND CHECKS   Each technician is required to complete a background check  HSA has partnered with Acxiom so the back   ground checks can be completed easily and efficiently  Please refer to the Acxiom Instruction Packet to learn  how to begin this process     TRADE CALL FEES    HSA contracts require the customer to pay a trade call fee on every approved trade call  except when specifi   cally waived by HSA  The trade call fee amount ranges from  40    100  The technician must collect the trade  call fee directly from the customer  In the event a claim is not approved  charges will be limited to service call  or trade call fee  whichever is lower unless accessing or overtime were authorized by the customer     Home Security of America  Inc   HSA Home Warranty  considers this information to be proprietary and confedential  Access is limited to authorized    persons  Do not copy and or distribute without express written permission from HSA Home Warrany   Form 5    SM       HSA HOME WARRANTY PROTECTION The Right Home Warranty    Preferred Service Provider       STATEMENT OF SERVICE    OYes UNo We will report all conditions of maintenance  neglect or homeowner tampering  Before  beginning any service work we will obtain authorization as needed by HSA        OYes UNo We will comply with the Service Priority as identified on each dispatch              OYes UNo We will follow all procedures identified in the HSA 101 document  Form 5      Standard Service   We agree to telephone the cust
14. al entity itself is not designated in the account  title   Also see Special rules for partnerships on page 1      Note  Grantor also must provide a Form W 9 to trustee of trust     Page 4    Note  If no name is circled when more than one name is listed  the  number will be considered to be that of the first name listed     Secure Your Tax Records from Identity Theft    Identity theft occurs when someone uses your personal information  such as your name  social security number  SSN   or other identifying  information  without your permission  to commit fraud or other crimes   An identity thief may use your SSN to get a job or may file a tax return  using your SSN to receive a refund     To reduce your risk   e Protect your SSN   e Ensure your employer is protecting your SSN  and  e Be careful when choosing a tax preparer     If your tax records are affected by identity theft and you receive a  notice from the IRS  respond right away to the name and phone number  printed on the IRS notice or letter     If your tax records are not currently affected by identity theft but you  think you are at risk due to a lost or stolen purse or wallet  questionable  credit card activity or credit report  contact the IRS Identity Theft Hotline  at 1 800 908 4490 or submit Form 14039     For more information  see Publication 4535  Identity Theft Prevention  and Victim Assistance     Victims of identity theft who are experiencing economic harm or a  system problem  or are seeking help in resolvin
15. at   am    no longer subject to backup withholding  and    3    am a U S  citizen or other U S  person  defined below      Certification instructions  You must cross out item 2 above if you have been notified by the IRS that you are currently subject to backup withholding  because you have failed to report all interest and dividends on your tax return  For real estate transactions  item 2 does not apply  For mortgage  interest paid  acquisition or abandonment of secured property  cancellation of debt  contributions to an individual retirement arrangement  IRA   and  generally  payments other than interest and dividends  you are not required to sign the certification  but you must provide your correct TIN  See the    instructions on page 4        Signature of  U S  person  gt     General Instructions    Section references are to the Internal Revenue Code unless otherwise  noted     Purpose of Form    A person who is required to file an information return with the IRS must  obtain your correct taxpayer identification number  TIN  to report  for  example  income paid to you  real estate transactions  mortgage interest  you paid  acquisition or abandonment of secured property  cancellation  of debt  or contributions you made to an IRA     Use Form W 9 only if you are a U S  person  including a resident  alien   to provide your correct TIN to the person requesting it  the  requester  and  when applicable  to     1  Certify that the TIN you are giving is correct  or you are waiting
16. ation of the owner  identified on the    Name    line     Form W 9  Rev  12 2011     Other entities  Enter your business name as shown on required federal  tax documents on the    Name    line  This name should match the name  shown on the charter or other legal document creating the entity  You  may enter any business  trade  or DBA name on the    Business name   disregarded entity name    line     Exempt Payee    If you are exempt from backup withholding  enter your name as  described above and check the appropriate box for your status  then  check the    Exempt payee    box in the line following the    Business name   disregarded entity name     sign and date the form     Generally  individuals  including sole proprietors  are not exempt from  backup withholding  Corporations are exempt from backup withholding  for certain payments  such as interest and dividends     Note  If you are exempt from backup withholding  you should still  complete this form to avoid possible erroneous backup withholding     The following payees are exempt from backup withholding     1  An organization exempt from tax under section 501 a   any IRA  or a  custodial account under section 403 b  7  if the account satisfies the  requirements of section 401 f  2      2  The United States or any of its agencies or instrumentalities     3  A state  the District of Columbia  a possession of the United States   or any of their political subdivisions or instrumentalities     4  A foreign government or any 
17. d  accounts opened after 1983 only      Page 2    Certain payees and payments are exempt from backup withholding   See the instructions below and the separate Instructions for the  Requester of Form W 9     Also see Special rules for partnerships on page 1     Updating Your Information    You must provide updated information to any person to whom you  claimed to be an exempt payee if you are no longer an exempt payee  and anticipate receiving reportable payments in the future from this  person  For example  you may need to provide updated information if  you are a C corporation that elects to be an S corporation  or if you no  longer are tax exempt  In addition  you must furnish a new Form W 9 if  the name or TIN changes for the account  for example  if the grantor of a  grantor trust dies     Penalties    Failure to furnish TIN  If you fail to furnish your correct TIN to a  requester  you are subject to a penalty of  50 for each such failure  unless your failure is due to reasonable cause and not to willful neglect     Civil penalty for false information with respect to withholding  If you  make a false statement with no reasonable basis that results in no  backup withholding  you are subject to a  500 penalty     Criminal penalty for falsifying information  Willfully falsifying  certifications or affirmations may subject you to criminal penalties  including fines and or imprisonment     Misuse of TINs  If the requester discloses or uses TINs in violation of  federal law  th
18. d sign this Agreement on behalf of the Company    further attest that   have read and  understood the EPA   s 2008 Lead Based Paint Renovations  Repair and Painting Program Rule which  became fully effective April 22  2010  The Company and its employees agree to FULLY COMPLY with  the EPA   s 2008 Lead Based Paint Renovations  Repair and Painting Program Rule on all service calls  dispatched by Home Security of America  Inc   HSA  or any of its affiliates or subsidiaries     Date  Signature   Print Name  Title   Company Address     Company Phone     Home Security of America  Inc   HSA Home Warranty  considers this information to be proprietary and confedential  Access is limited to authorized per   sons  Do not copy and or distribute without express written permission from HSA Home Warrany     Form 9    Form W 9     Rev  December 2011     Department of the Treasury  Internal Revenue Service    Request for Taxpayer  Identification Number and Certification    Give Form to the  requester  Do not  send to the IRS        Name  as shown on your income tax return        Business name disregarded entity name  if different from above       Check appropriate box for federal tax classification                                Individual sole proprietor C Corporation S Corporation                O Other  see instructions   gt              Partnership O Trust estate       O  Limited liability company  Enter the tax classification  C C corporation  S S corporation  P partnership   gt        
19. e requester may be subject to civil and criminal penalties     Specific Instructions  Name    If you are an individual  you must generally enter the name shown on  your income tax return  However  if you have changed your last name   for instance  due to marriage without informing the Social Security  Administration of the name change  enter your first name  the last name  shown on your social security card  and your new last name     If the account is in joint names  list first  and then circle  the name of  the person or entity whose number you entered in Part   of the form     Sole proprietor  Enter your individual name as shown on your income  tax return on the    Name    line  You may enter your business  trade  or     doing business as  DBA     name on the    Business name disregarded  entity name    line     Partnership  C Corporation  or S Corporation  Enter the entity s name  on the    Name    line and any business  trade  or    doing business as   DBA  name    on the    Business name disregarded entity name    line     Disregarded entity  Enter the owner s name on the    Name    line  The  name of the entity entered on the    Name    line should never be a  disregarded entity  The name on the    Name    line must be the name  shown on the income tax return on which the income will be reported   For example  if a foreign LLC that is treated as a disregarded entity for  U S  federal tax purposes has a domestic owner  the domestic owner s  name is required to be provid
20. ed on the    Name    line  If the direct owner  of the entity is also a disregarded entity  enter the first owner that is not  disregarded for federal tax purposes  Enter the disregarded entity s  name on the    Business name disregarded entity name    line  If the owner  of the disregarded entity is a foreign person  you must complete an  appropriate Form W 8     Note  Check the appropriate box for the federal tax classification of the  person whose name is entered on the    Name    line  Individual sole  proprietor  Partnership  C Corporation  S Corporation  Trust estate      Limited Liability Company  LLC   If the person identified on the     Name    line is an LLC  check the    Limited liability company    box only  and enter the appropriate code for the tax classification in the space  provided  If you are an LLC that is treated as a partnership for federal  tax purposes  enter    P    for partnership  If you are an LLC that has filed a  Form 8832 or a Form 2553 to be taxed as a corporation  enter    C    for  C corporation or    S    for S corporation  If you are an LLC that is  disregarded as an entity separate from its owner under Regulation  section 301 7701 3  except for employment and excise tax   do not  check the LLC box unless the owner of the LLC  required to be  identified on the    Name    line  is another LLC that is not disregarded for  federal tax purposes  If the LLC is disregarded as an entity separate  from its owner  enter the appropriate tax classific
21. ervice call         1 4 hourly rate         RETAIL PARTS CHARGES   Parts Cost Range Markup   Parts Cost Range Markup          EXAMPLE   Parts Cost Range Markup   Parts Cost Range Markup     1    200  30   lt   100 100    151    200 25   lt   50 200           ADDITIONAL PRICING COMMENTS AND NOTES                          Home Security of America  Inc   HSA Home Warranty  considers this information to be proprietary and confedential  Access is limited to authorized per   sons  Do not copy and or distribute without express written permission from HSA Home Warrany     Form 2    SM    SaaS SSS  HSA HOME WARRANTY PROTECTION The Right Home Warranty       Equipment Information    DEALER AND EQUIPMENT INFORMATION          We are dealers of these brands       We service these brands       We do not service these brands       Name  location  and phone number of the nearest Ferguson distributor  water heater        Name  location  and phone number of the nearest Carrier distributor  HVAC        Name  location  and phone number of the nearest Goodman distributor  HVAC        Name  location  and phone number of the nearest Lennox distributor  HVAC   EQUIPMENT WAREHOUSES YOU USE    This distributor sells the following  check all that apply      Heating and air conditioning UPlumbing UAppliance       Name Phone        Address City Zip Code  This distributor sells the following  check all that apply      OHeating and air conditioning UPlumbing OAppliance       Name Phone        Address City Z
22. f a tax treaty to claim an exemption  from U S  tax on certain types of income  you must attach a statement  to Form W 9 that specifies the following five items     1  The treaty country  Generally  this must be the same treaty under  which you claimed exemption from tax as a nonresident alien     2  The treaty article addressing the income     3  The article number  or location  in the tax treaty that contains the  saving clause and its exceptions     4  The type and amount of income that qualifies for the exemption  from tax     5  Sufficient facts to justify the exemption from tax under the terms of  the treaty article     Example  Article 20 of the U S  China income tax treaty allows an  exemption from tax for scholarship income received by a Chinese  student temporarily present in the United States  Under U S  law  this  student will become a resident alien for tax purposes if his or her stay in  the United States exceeds 5 calendar years  However  paragraph 2 of  the first Protocol to the U S  China treaty  dated April 30  1984  allows  the provisions of Article 20 to continue to apply even after the Chinese  student becomes a resident alien of the United States  A Chinese  student who qualifies for this exception  under paragraph 2 of the first  protocol  and is relying on this exception to claim an exemption from tax  on his or her scholarship or fellowship income would attach to Form  W 9 a statement that includes the information described above to  support that exem
23. g tax problems that have  not been resolved through normal channels  may be eligible for  Taxpayer Advocate Service  TAS  assistance  You can reach TAS by  calling the TAS toll free case intake line at 1 877 777 4778 or TTY TDD  1 800 829 4059     Protect yourself from suspicious emails or phishing schemes   Phishing is the creation and use of email and websites designed to  mimic legitimate business emails and websites  The most common act  is sending an email to a user falsely claiming to be an established  legitimate enterprise in an attempt to scam the user into surrendering  private information that will be used for identity theft     The IRS does not initiate contacts with taxpayers via emails  Also  the  IRS does not request personal detailed information through email or ask  taxpayers for the PIN numbers  passwords  or similar secret access  information for their credit card  bank  or other financial accounts     If you receive an unsolicited email claiming to be from the IRS   forward this message to phishing irs gov  You may also report misuse  of the IRS name  logo  or other IRS property to the Treasury Inspector  General for Tax Administration at 1 800 366 4484  You can forward  suspicious emails to the Federal Trade Commission at  spam uce gov  or contact them at www  ftc gov idtheft or 1 877 IDTHEFT   1 877 438 4338     Visit IRS gov to learn more about identity theft and how to reduce  your risk        Privacy Act Notice    Section 6109 of the Internal Revenue 
24. hat occur during the time frame of  warranty coverage  HSA will rely on your professional opinion to make informed and accurate claim decisions  for our customers  All parts and equipment must be replaced with new equipment  refurbished equipment is  not allowed     HOURS OF OPERATION  Twenty four hours a day  seven days a week     DISPATCHES    If a dispatch is recieved as    standard service     the customer should be called within two hours and  service should be scheduled within forty eight hours  If a dispatch is recieved as    emergency ser   vice     the customer should be contacted within thirty minutes and service should be scheduled within  four hours  If you are unable to contact the customer within the appropriate time frame  please call  our service line to notify us  We believe service excellence consists of meeting and exceeding our  customers expectations  This begins with a smooth dispatch and scheduling process     APPEARANCE AND PROFESSIONALISM    When at a customer   s home  you are representing HSA and it is important to us that you reflect a positive and  professional manner at all times  We require vendors to value personal cleanliness and be properly groomed   Also  the condition and cleanliness of a workspace is a key performance indicator when evaluating vendor  performance  Be positive when in a customer   s home  avoid making negative comments that may upset the  customer  whether the comment is regarding the job  HSA  or other vendors     BACKGROU
25. ices  L List of technicians    NEXT STEPS     PROTECTION    Checklist       SM       EE      E         EE   _   E   _ Ss  The Right Home Warranty    Once HSA has been provided with all of the above information  you will then be provided with     eService Agreement   Pricing Sheet  eAny State Specific Forms  if applicable     You must sign and return both agreements  Upon receipt of the signed contracts  HSA will then    send a welcome packet that includes a sample contract and service manual     Home Security of America  Inc   HSA Home Warranty  considers this information to be proprietary and confedential  Access is limited to authorized    persons  Do not copy and or distribute without express written permission from HSA Home Warrany           HSA HOME WARRANTY PROTECTION The Right Home Warranty    Company Profile       GENERAL INFORMATION                         Business Name Federal Tax ID    Mailing Address Office Other Address   City State Zip Code  Owner Other Contact Service Manager   Business Phone   Fax    Cell Phone   Emergency Phone     Email address Website    DISPATCH PREFERENCE   Please select the method s  you would like HSA customers to be referred to your  company  maximum of two methods    g Via e mail at        g Via fax at        O Please have the customer contact us directly by phone at        STAFF PROFILE   please provide a list of names  first  amp  last  of all technicians        Number of technicians How are they identifiable   nametag  badges  unif
26. ip Code  This distributor sells the following  check all that apply      QOlHeating and air conditioning UPlumbing OAppliance       Name Phone        Address City Zip Code  This distributor sells the following  check all that apply      QOiHeating and air conditioning UPlumbing OAppliance       Name Phone        Address City Zip Code    Home Security of America  Inc   HSA Home Warranty  considers this information to be proprietary and confedential  Access is limited to authorized persons   Do not copy and or distribute without express written permission from HSA Home Warrany     Form 3    HSA    Service Profile    HOME WARRANTY    PROTECTION       SM    E  The Right Home Warranty       HVAC     We will install HSA Provided Equipment  OYes No    Water heaters        We will install HSA Provided Equipment  QYes No    Please check all that are applicable services     Air Conditioning  Cooler  Swamp   OiGlycol   Duct Work       Heating  OQElectric Radiant  OiGlycol   C Wall Unit       Heat Pump    OForced Air  Electric  OGlycol       Plumbing  Water Heater    Water Softener  OlLines  Gas  OiMain Line Routing  Septic   Pumping       Appliances   OiWasher Dryer    Magnetic Induction    Range Fan Hood       Electrical  OCentral Vacuum  QOAttic Fan  CiReceptacle       Structural  Olnterior Wall Crack    Swimming Pool  Q Hot Tub    QForced Air  Electric  C Wall Unit       CiForced Air  OIHot Water Steam  Duct Work       UForced Air  Gas  UiWater Source       UTankless Water Heater  Wa
27. nty  considers this information to be proprietary and confedential  Access is limited to authorized per   sons  Do not copy and or distribute without express written permission from HSA Home Warrany     Form 7    SM                                u   HSA HOME WARRANTY PROTECTION The Right Home Warranty    Preferred Service Provider    CORPORATE EXEMPTION FORM    In order for us to properly maintain our records for the purpose of issuing a Form 1099 Information Returns   HSA Home Warranty requests that you furnish the following information     Is your company or business registered as a corporation   O Yes    If yes  simply sign and date this from and return it to HSA Home Warranty  We will not issue a 1099 Infor   mation Return to the Internal Revenue Service  nor will we deduct 30  backup withholding on payments     O No    If no  we are required to issue a Form 1099 Information Return to the Internal Revenue Service  and as  such  you are required by law to furnish us with your Federal Identification Number  Please complete the  attached Form W 9     If we do not receive this letter or a properly executed Form W 9  as required by law  we will withhold 30  of  the amount we owe you and remit the withheld amounts to the Internal Revenue Service  In addition  you  may be subject to a  50 penalty imposed by the Internal Revenue Service for failure to provide the proper  Federal Identification Number  We appreciate your cooperation in this matter     Under penalties of perjury  
28. of its political subdivisions  agencies   or instrumentalities  or    5  An international organization or any of its agencies or  instrumentalities     Other payees that may be exempt from backup withholding include   6  A corporation   7  A foreign central bank of issue     8  A dealer in securities or commodities required to register in the  United States  the District of Columbia  or a possession of the United  States     9  A futures commission merchant registered with the Commodity  Futures Trading Commission     10  A real estate investment trust    11  An entity registered at all times during the tax year under the  Investment Company Act of 1940    12  A common trust fund operated by a bank under section 584 a     13  A financial institution     14  A middleman known in the investment community as a nominee or  custodian  or    15  A trust exempt from tax under section 664 or described in section  4947     The following chart shows types of payments that may be exempt  from backup withholding  The chart applies to the exempt payees listed  above  1 through 15    IF the payment is for    THEN the payment is exempt  for          Interest and dividend payments All exempt payees except    for 9    Broker transactions Exempt payees 1 through 5 and 7    through 13  Also  C corporations        Barter exchange transactions and  patronage dividends    Exempt payees 1 through 5       Payments over  600 required to be   Generally  exempt payees  reported and direct sales over 1 
29. omer within two hours and to schedule the service call within forty eight  hours of receipt of the dispatch  If we are unable to meet this time frame we agree to notify HSA     Emergency Service   We agree to telephone the customer within thirty minutes and to schedule the service call within four hours  of receipt of the dispatch  If we are unable to meet this time frame  we agree to notify HSA        Signature Printed name Date       Name of company    Home Security of America  Inc   HSA Home Warranty  considers this information to be proprietary and confedential  Access is limited to authorized  persons  Do not copy and or distribute without express written permission from HSA Home Warrany     Form 6    SM       E  HSA HOME WARRANTY PROTECTION The Right Home Warranty    Preferred Service Provider       WORKERS COMPENSATION WAIVER    My company is exempt from Workers    Compensation because   am a sole proprietor  owner or part   ner of a business that is not required to purchase Workers    Compensation Insurance coverage in my  state based on current state laws     If Workers    Compensation Insurance should become necessary due to the addition of  employees or change of current state laws    will promptly provide a Certificate of Insurance to HSA  Home Warranty indicating Workers    Compensation Coverage        Business Name       Mailing Address       City State Zip Code       Owner   s Name       Owner   s Signature Date    Home Security of America  Inc   HSA Home Warra
30. or get this  form online at www ssa gov  You may also get this form by calling  1 800 772 1213  Use Form W 7  Application for IRS Individual Taxpayer  Identification Number  to apply for an ITIN  or Form SS 4  Application for  Employer Identification Number  to apply for an EIN  You can apply for  an EIN online by accessing the IRS website at www  irs gov businesses  and clicking on Employer Identification Number  EIN  under Starting a  Business  You can get Forms W 7 and SS 4 from the IRS by visiting  IRS gov or by calling 1 800 TAX FORM  1 800 829 3676      If you are asked to complete Form W 9 but do not have a TIN  write     Applied For    in the space for the TIN  sign and date the form  and give  it to the requester  For interest and dividend payments  and certain  payments made with respect to readily tradable instruments  generally  you will have 60 days to get a TIN and give it to the requester before you  are subject to backup withholding on payments  The 60 day rule does  not apply to other types of payments  You will be subject to backup  withholding on all such payments until you provide your TIN to the  requester     Note  Entering    Applied For    means that you have already applied for a  TIN or that you intend to apply for one soon     Caution  A disregarded domestic entity that has a foreign owner must  use the appropriate Form W 8     Part Il  Certification    To establish to the withholding agent that you are a U S  person  or  resident alien  sign Form W
31. orms etc         Number of service vehicles How are they identifiable   logos  signs  lettering      FJ All service technicians have completed required background checks   See Form 11     SERVICE HOURS  amp  CHARGES    Primary service area zip code lists attached  LYes LINo    Please attach an excel spreadsheet or list of the zip codes your company services  Also  please include any additional  charges that may apply for areas outside of your normal service area        Service Hours  Monday   Friday Saturday Sunday  Staffed Office Hours          Standard Service Hours       Overtime Service Hours  Holiday Service Hours                      Home Security of America  Inc   HSA Home Warranty  considers this information to be proprietary and confedential  Access is limited to authorized  persons  Do not copy and or distribute without express written permission from HSA Home Warrany  F 1  orm       SM    HSA HOME WARRANTY PROTECTION The Right Home Warranty    Pricing Information    HSA PREFERRED SERVICE CHARGES  DISCOUNTED RATES FOR HSA       Normal Hours    Overtime   Evenings Saturdays     Overtime   Sundays Holidays                                                                                                              Service call         Labor   1 4 hourly rate         HSA PARTS COST  DISCOUNTED RATES FOR HSA  Parts Cost Range Markup   Parts Cost Range Markup          RETAIL SERVICE CHARGES   BaiamEanre Overtime Overtime  g  Evenings Saturdays   Sundays Holidays   Labor s
32. ption     If you are a nonresident alien or a foreign entity not subject to backup  withholding  give the requester the appropriate completed Form W 8     What is backup withholding  Persons making certain payments to you  must under certain conditions withhold and pay to the IRS a percentage  of such payments  This is called    backup withholding     Payments that  may be subject to backup withholding include interest  tax exempt  interest  dividends  broker and barter exchange transactions  rents   royalties  nonemployee pay  and certain payments from fishing boat  operators  Real estate transactions are not subject to backup  withholding     You will not be subject to backup withholding on payments you  receive if you give the requester your correct TIN  make the proper  certifications  and report all your taxable interest and dividends on your  tax return     Payments you receive will be subject to backup  withholding if   1  You do not furnish your TIN to the requester     2  You do not certify your TIN when required  see the Part II  instructions on page 3 for details      3  The IRS tells the requester that you furnished an incorrect TIN     4  The IRS tells you that you are subject to backup withholding  because you did not report all your interest and dividends on your tax  return  for reportable interest and dividends only   or    5  You do not certify to the requester that you are not subject to  backup withholding under 4 above  for reportable interest and dividen
33. ter Well   OiLateral Routing   LWater Heater  Power Vent       OiDishwasher  OlOven Range  Olce maker dispenser       ODoor Bell  QIExhaust Fan  OiWiring General Repair       LiFoundation Wall Crack    OSwimming Pool    We prefer  UPick Up       We prefer  UPick Up    Packaged Units  Window Unit       Packaged Units  OSolar  OHumidifier       OiPackaged Units  Duct Work       Sump Pump  ULines  Water  UiGarbage Disposal  QWater Purifiers       OiFreezer  OiRefrigerator  QOWExhaust Venting       Garage Door Opener  QBreaker Fuse Panel  ULight Fixtures       QRoof Leak Repairs    Whirlpool Bath       Delivery    Delivery    CiGeo Thermal  OElectronic Air Filters    AGeo Thermal  OOil Furnaces       AGeo Thermal    UEjector Lift Pump  ULines  Drain  UDrain Camera  Septic   Service       QMicrowave  Compactor       Olntercom  OCeiling Fan  OlSecurity System       Drywall    Home Security of America  Inc   HSA Home Warranty  considers this information to be proprietary and confedential  Access is limited to authorized  persons  Do not copy and or distribute without express written permission from HSA Home Warrany     Form 4       SM    HSA HOME WARRANTY PROTECTION The Right Home Warranty    HSA 101    HSA Home Warranty  1861 Ludden Dr   Cross Plains  WI 53528  Service Number  1 800 367 1448  Fax Number  1 877 638 1741  Vendor Hotline  to call in claim information   1 877 683 6967  www onlinehsa com  COVERAGE  HSA Home Warranty contracts cover failures due to normal wear and tear t
34. through 7     5 000       See Form 1099 MISC  Miscellaneous Income  and its instructions      However  the following payments made to a corporation and reportable on Form  1099 MISC are not exempt from backup withholding  medical and health care  payments  attorneys  fees  gross proceeds paid to an attorney  and payments for  services paid by a federal executive agency        Page 3    Part I  Taxpayer Identification Number  TIN     Enter your TIN in the appropriate box  If you are a resident alien and  you do not have and are not eligible to get an SSN  your TIN is your IRS  individual taxpayer identification number  ITIN   Enter it in the social  security number box  If you do not have an ITIN  see How to get a TIN  below     If you are a sole proprietor and you have an EIN  you may enter either  your SSN or EIN  However  the IRS prefers that you use your SSN     If you are a single member LLC that is disregarded as an entity  separate from its owner  see Limited Liability Company  LLC  on page 2    enter the owner   s SSN  or EIN  if the owner has one   Do not enter the  disregarded entity   s EIN  If the LLC is classified as a corporation or  partnership  enter the entity   s EIN     Note  See the chart on page 4 for further clarification of name and TIN  combinations     How to get a TIN  If you do not have a TIN  apply for one immediately   To apply for an SSN  get Form SS 5  Application for a Social Security  Card  from your local Social Security Administration office 
35. ved the forms  the vendor territory  manager for your area will get in touch with you  Your territory manager will help set you up as   a preferred vendor and will continue to serve as your partner in providing HSA   s customers with  world class service  We will be working together in no time     Thank you   Christopher Riechers    Vendor and Supply Chain Director  Vendor Relations Department    Home Security of America  Inc   HSA Home Warranty  considers this information to be proprietary and confedential  Access is limited to  authorized persons  Do not copy and or distribute without express written permission from HSA Home Warrany     HSA HOME WARRANTY    Preferred Service Provider      PLEASE COMPLETE AND RETURN     CL  Company Profile   Form 1   L Pricing Information   Form 2   O Equipment Information   Form 3   L Service Profile   Form 4   L  Statement of Service   Form 6   O Workers Compensation Waiver   Form 7  O Corporate Exemption Form   Form 8   O Lead Based Paint Agreement   Form 9   O Background Check Agreement   Form 10  O Form W 9    PLEASE PROVIDE   Copies of all applicable trade licenses and certifications     O Heating   O Air Conditioning   O Plumbing   O Electrical   O EPA Certification for refrigeration and HVAC  CL  State County Municipal   O Bond declarations  if applicable     Copies of current insurance certificates     O General liability   O Automobile   O Workers Compensation   O Workers Compensation Waiver    O List of zip codes your company serv
    
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