Home

IBM_System_Storage_TS3100_Tape_Library_and_TS32.. - ps

1. Status Identity Error Log Network i i Status Serial Number DHCP i i i Act Cart Version IP Address i i i On Time Vendor ID Netmask i i Slots Empty Product ID Gateway i i Temperature IP Address i i Cycles Active Slots i I O Station Library Mode l Date Time Figure 4 2 Monitor Library menu Under Status are the following items e Status current status of the library Act Cart the serial number of the active cartridge On Time the amount of time the library has been powered ON Slots Empty the number of empty slots in the library Temperature the current temperature status of the library Cycles the total number of cartridge moves carried out by the library accessor I O Station indicates whether the I O Station holds a cartridge or is empty Chapter 4 Operations 4 5 4 6 Date Time gives the current date and time set in the library Under Identity are the following items Serial Number the serial number of the library Version the current level of library firmware installed Vendor IBM Product ID library inquiry string IP Address current library IP address Active Slots number of active slots in the library Library Mode current library mode Random or Sequential Under Error Log you will have a list of errors logged by the library The errors will be displayed beginning with the most recent error Under Network are the following items
2. Table B 2 LTO Tape Drive Sense Data continued Bit Address or Name Byte 7 6 5 4 3 2 1 0 12 13 Additional Sense Code ASC Additional Sense Code Qualifier ASCQ Byte 12 Byte 13 ASC ASCQ 00 00 No additional sense The flags in the sense data indicate the reason for the command failure 00 01 Filemark detected A Read or Space command terminated early due to an FM The FM flag is set 00 02 EOM A Write or Write File Marks command failed because the physical end of tape was encountered or a Read or Space command encountered EOM The EOM flag is set 00 04 BOM A space command ended at Beginning of Tape The EOM bit is also set 00 05 EOD Read or Space command terminated early because End of Data was encountered 00 16 Operation in progress 04 00 Cause not reportable A cartridge is present in the drive but it is in the process of being unloaded 04 01 Becoming Ready A media access command was received during a front panel initiated load or an immediate reported load command 04 02 Initializing Command Required A cartridge is present in the drive but is not logically loaded A Load command is required 04 03 Manual Intervention Required A cartridge is present in the drive but could not be loaded or unloaded without manual intervention 04 12 Logical Unit Not Ready Offline 08 01 Logical Unit Communication Failure 09 00 Track Following Error Servo 0C 00 Write Error
3. Chapter 4 Operations 4 27 Drives Drive 1 Logical Library 1 iv Power On M Control Patt Port A Configuration Speed Automatic Port Type JLN Port Loop ID E gt Port B Configuration Port not available Drive 2 Logical Library 2 Power On M Control Path SCSI ID 5 Refresh Submit a77ug095 Figure 4 28 The Configure Library Drive page for a 4U library Configure Library Network This page shows the current network configuration of the library and allows modification to the configuration When a change is requested a pop up box will ask to confirm the changes Network DHCP Address C on IP Address fi921 1111 Network Mask 255 255 255 0 Gateway Address fi921 1 1 new login is required if changes are done Bered If the IP address changes the new one must be Submit entered in the address bar sem a77ug074 Figure 4 29 Configure Library Network page The following elements are displayed on the Network page DHCP Address Click this item ON to have the IP Address of your library automatically set by the library host computer Leave unchecked and enter the appropriate information for the IP Address Network Mask and Gateway Address IP Address An identifier for a computer or device on a TCP IP network Networks using the TCP IP protocol route messages based on the IP address of the destination The format of an IP address is a 32 bit numeric address written as four numbers s
4. a77ug007 Figure 1 3 Rear panel of a 2U library with a SCSI drive Chapter 1 Product Description 1 3 a77ug100 9m 8 Figure 1 4 Rear panel of a 4U library with one SCSI drive and one Fibre Channel drive Table 1 2 2U library and 4U library rear panel descriptions Number Item Power connector s Description Both libraries require a 110 220 volt AC power connection e The 2U library has one power supply e The 4U library has a minimum of one power supply but has the capability of adding an additional redundant power supply Host interface connectors The library has one of the following host interface connectors on the drive sled e a 68 pin HD SCSI connector e a4 Gb Fibre Channel connector Tape drive sled This library supports the Ultrium 3 Tape Drive The tape drive in the library is packaged in a container called a drive sled The drive sled is a customer replaceable unit CRU and is designed for easy removal and replacement Shipping lock and label storage location The shipping lock which secures the accessor during shipping and associated label are stored on the rear panel of the library for future use USB port An alternative communication path to the library For use by IBM Service Personnel Serial port Ethernet port This port is used to communicate serially with the library using an RJ 11 connector For use by IBM Service Personnel This port is used to
5. DHCP Dynamic Host Configuration Protocol IP Address Netmask Gateway Monitor Drive This menu item displays drive information and settings TS3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Drive Status Identity Drive n Drive n Status Firmware Rev Activity Vendor ID Source Product ID Temperature Serial Number Cooling SCSI Loop ID Link WWNN FC only FC only Speed FC only Topology 5 FC only 5 Figure 4 3 Monitor Drive menu for a SCSI library Under Status and Drive n are the following items e Status the current status of the drive e Activity the current action being performed by the drive e Source the serial number of the cartridge currently in the drive e Temperature not supported Chapter 4 Operations 4 7 Cooling indicates whether or not the drive fan is running Link indicates the status of the fibre channel fibre library Speed indicates the speed of the fibre channel fibre library T the topology chosen for a fibre library see Fibre Channel on page 1 8 Under Identity and Drive n are the following items Firmware Rev the current level of drive firmware Vendor ID IBM Product ID drive inquiry string Serial Number the drive serial number SCSI ID or Fibre Loop ID the uni
6. A Write operation has failed This is probably due to bad media but may be hardware related 11 00 Unrecovered Read Error A Read operation failed This is probably due to bad media but may be hardware related 14 00 Recorded Entity Not Found A space or Locate command failed because a format violation prevented the target from being found 14 03 End Of Data not found A Read type operation failed because a format violation related to a missing EOD data set 17 01 Recovered Data with Retries 1A 00 Parameter list length error The amount of parameter data sent is incorrect 20 00 Invalid Command Operation Code The Operation Code in the command was not a valid Operation Code 24 00 Invalid field in CDB An invalid field has been detected in a Command Descriptor Block 25 00 LUN not supported The command was addressed to a non existent logical unit number 26 00 Invalid Field in Parameter List An invalid field has been detected in the data sent during the data phase 27 00 Write Protect A Write type operation has been requested on a cartridge which has been write protected 28 00 Not Ready to Ready Transition A cartridge has been loaded successfully into the drive and is now ready to be accessed 28 01 Import or Export Element Accessed 29 00 Reset The drive has powered on received a reset signal or a bus device reset signal since the initiator last accessed it 29 04 Device Internal Reset C
7. This function is not available on the Operator Control Panel 1 Click Logs amp Traces in the left navigation pane 2 It is recommended that you select Continuous so all information for logs and traces will be captured 3 Leave all options under Trace Level and Trace Filters selected These options can be changed by Service personnel only 4 Click Submit to apply any changes Error Log Mode C off Continuous Stop Trace At First Error Trace Level cmd M Response W Event MW Trace M LowLevel MM Recovered Data Trace Error M Hard Error Trace Filter V Main WM Drive V CDB Interpreter M Robotic M Trace M OCP Input V ocp scsi M SDCI Output Module Module a77ug071 Refresh Submit Figure 2 25 The Configure Library Logs and Traces screen Chapter 2 Installation 2 21 Entering Event Notification Information using the Web User Interface This function is not available on the Operator Control Panel Use this menu item to set up email notification of library errors and warnings 1 If you would like to be notified when an error occurs select Notify Errors 2 If you would like to be notified when a warning occurs select Notify Warnings 3 In To Email Address enter the email address to which the information will be sent 4 In Email Domain enter the domain name for the email address 5 In SMTP Server Address enter the IP Address of the SMTP server associated with the email address Notify Errors F
8. Number Of Entries Per Page TI a77ug096 Figure 4 43 Service Library View Logs page View Drive Logs This menu item allows the user to view a drive log View Logs Log Type Error Trace Total Number Of Entries 4 Start Entry 1 Number Of Entries Per Page 5 06 05 17 10 22 35 04 LIB ERR lt Fi 00 gt Drive Comm Err 06 05 17 10 22 31 06 LIB ERR lt F2 00 gt Drive Sled Miss g 06 05 17 10 21 46 75 LIB ERR lt F2 00 gt Drive Sled Miss 2 06 05 17 10 20 55 28 LIB ERR lt F2 02 gt Drive Sled Miss Figure 4 44 Service Library View Drive Logs screen Save Drive Dump This menu item allows a drive dump to be saved to the host computer Save Drive Dump Select Drive 1 v 3 Save Drive Dump 4 o Figure 4 45 Service Save Drive Dump Service Library Perform Diagnostics This page provides the system administrator with general tests to verify the usability and reliability of the library The user selects the number of test cycles before starting the test To cancel the test before it completes the cycles select the STOP button Chapter 4 Operations 4 35 System Test gt No Cycles fi Execute Stop Figure 4 46 Service Library Perform Diagnostics page a77ug075 Service Library Upgrade Firmware This page displays the current library and drive firmware versions Firmware can be downloaded to the host then uploaded to the drive in the library by using this page
9. Vee D 7 N SSA OO AA No user For eet parts insite rid gt iit Teepe a ian __ Seren a66mi096 Figure 9 5 A power supply being removed from the library 3 9 10 Loosen the three blue captive thumbscrews on the power supply located on the back panel of the library Grasp the top and bottom edge of the power supply and pull it out of the library Remove the packaging from the replacement power supply Grasp the top and bottom edge of the power supply and push it into the library Tighten the three blue captive thumbscrews on the power supply located on the back panel of the library Connect the power cord to the library then to the electrical source Power ON the library using the power button on the front panel Run the Library Verify test refer to Service Library Verify on page 4 16 Replacing a Library Controller Card The Library Controller Card contains the vital product data VPD for your library The VPD contains your current library configuration 1 Backup the VPD on the Library Controller Card installed in your library to the accessor control board see Configure Library Restore Defaults on page eoa Power OFF the library using the power button on the front panel Disconnect the power cord from the electrical source then from the back panel of the library Loosen the two blue captive thumbscrews on the Library Controller Card Chapter 9 Check Adjust Remove
10. 4 Make sure that LUN scanning is enabled on the SCSI host adapter 5 Make sure that Fibre Channel Tape Support is enabled on the Fibre Channel HBA if installing a library with a Fibre Channel drive Verifying the Connection 1 Depending on the server configuration you may need to change the SCSI or Fibre Channel Loop ID of the library if the current ID is the same as another device on the bus 2 When the host server is powered ON install the software and or driver s that are compatible with the library Backup software packages may require additional software or licensing to communicate with the library accessor 3 Ensure the library is properly terminated If the library is the only SCSI device other than the SCSI host adapter on the selected SCSI bus it must be terminated Likewise if the library is physically the last SCSI device on the SCSI bus it must be terminated Only the devices physically located at the beginning and end of the SCSI bus should be terminated 4 Confirm that the host server operating system recognized the library In Microsoft Windows XP Windows Server 2003 or in Windows 2000 you can verify this by going to Settings gt Control Panel gt System gt Hardware gt Device Manager gt Tape Drive and or Medium Changer For more information on verifying the connection of SCSI devices consult the operating system documentation Configuring Your Library The library can be configured using th
11. DUAL CHANNEL PCI TO ULTRA2 SCSI ADAPTER Part NUMBER 03N3606 EE a o a a a O F71335 Manufacture TD yerrscrersvets svete A16592 Serial NUMDEY s ersereese erer 0749 Description SCSI BUS ERROR Probable Causes CABLE CABLE TERMINATOR DEVICE ADAPTER Failure Causes CABLE LOOSE OR DEFECTIVE DEVICE ADAPTER Recommended Actions PERFORM PROBLEM DETERMINATION PROCEDURES CHECK CABLE AND ITS CONNECTIONS Detail Data SENSE DATA 0001 0017 0000 0000 0000 0091 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 4304 0000 0000 0000 0000 2000 0003 0203 6760 9808 0000 F7FB E1B8 0000 0015 000B 0210 0678 C800 0000 8200 8277 1B20 00A2 EDOO 0000 0002 FFFF FFFF ae 0000 111F F000 F3DF F110 Figure C 3 Example of Error Suggesting SCSI Bus Problem Which Takes Down Entire Bus C 4 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide SCSI Bus Error Example 2 LABEL TAPE_ERR4 gt IDENTIFIER 5537AC5F Date Time Wed Oct 17 09 00 41 Sequence Number 16101 Machine Id 00003ABF4C00 Node Id ofgtsm Class H Type PERM Resource Name smc0 Resource Class tape Resource Type 3576 Location 40 58 00 0 1 VPD Manufacture A EARS IBM Machine Type and Model ULT3576 TL SEV Tall wNUMDEY s e e IBM7810698 Device Specific FW XXX Description TAPE DRIVE FAILURE Probable Causes ADAPTER TAPE DRIVE Failure Causes ADAPTER TAPE DRIVE Recommended Actions PERFORM PROBLEM DETERMINATI
12. Korean Class A Electronic Emission Statement D 4 Glossary EA Index aoao ew ee ee ee ee XAA vi TS3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Figures 1 1 1 2 1 3 1 4 1 5 1 6 2 1 2 2 2 4 2 0 2 6 2 7 2 8 2 10 2 11 2 12 2 14 2 15 2 16 2 17 2 19 2 20 2 21 2 22 2 23 2 24 2 25 2 26 2 27 2 28 2 29 2 30 2 31 2 32 2 33 Front panel of a 2U library 1 1 Front panel of a 4U library 1 2 Rear panel of a 2U library with a SCSI drive 1 3 Rear panel of a 4U library with one SCSI drive and one Fibre Channel drive 1 4 Internal view of the library 1 5 Library drive sled with Ultrium 3 SCSI Tape Drive also available with Fibre Channel tape drive 1 14 Installing foot pads on the bottom of the library chassis o woe s a a 23 Shipping lock and label P Se 24 Library shipping lock and label storage location 2 a ee dee Rack Kit mounting hardware n 2 6 Rear view of a rail installed in a iade 2 7 2U library side screws to remove 2 7 2U library rack anchors and mounting brackets 28 Sliding the 2U library into the rack 2 8 Sliding the 4U library into the rack 2 9 Securing the 2U library to the rack 2 9 Securing the 4U library to the rack 2 10 Attaching a SCSI host interface cable to the 2U library 2 11 Attaching host iterace c
13. e Configure Library Date amp Time on page 4 30 Configure Library Logs amp Traces on page 4 30 Configure Library Event Notification on page 4 31 e Configure Library Restore Defaults on page 4 32 Configure Library Logical Libraries To partition your 4U library select the number of logical libraries you would like to create in your library then click Submit One cartridge magazine cannot be assigned to two logical libraries If you partition a multi drive library each of the magazines must be assigned to a logical library on a magazine boundary The entire magazine must be part of one logical library only In a fully populated 4U library with two logical libraries resource assignments will be as follows e Logical Library 1 will contain Drive 1 and the left cartridge magazines e Logical Library 2 will contain Drive 2 and the right cartridge magazines The I O Station and dedicated cleaning slot DCS are shared among all logical libraries Logical Libraries Number of Logical Libraries l 2 a77ug098 Refresh Submit Figure 4 26 The 4U library Configure Library Logical Libraries page Configure Library General This page allows you to make changes to general library configuration elements As changes are made they will only be applied after the Apply Selections or the Submit button is selected After making the selection a warning page will inform you of the impact of the pr
14. follow these steps which will help you take full advantage of your call 1 Be prepared to provide library and drive firmware levels currently installed 2 Review all documentation carefully Experience has demonstrated that most questions are answered in your documentation 3 Be prepared to explain whether the software or hardware has worked properly at anytime in the past Have you changed anything recently 4 Pinpoint the exact location of your problem if possible Note the steps that led to the problem Can you duplicate the problem or is it a one time occurrence 5 Note any error messages displayed on your PC monitor or file server Write down the exact error message 6 If at all possible call while at your computer with the library installed and turned on 7 If running on a network have all relevant information available that is type version number network hardware and so on 8 Be prepared to provide Machine type and Model name s Serial number of the library front of the control module on the label underneath the power button Software version numbers Device driver information Host application name and version Hardware configuration including firmware versions date and number 8 6 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Type of host operating system version clock speed RAM network type network version and any special boards
15. hex Hexadecimal High Voltage Differential HVD A logic signaling system that enables data communication between a supported host and the library HVD signaling uses a paired plus and minus signal level to reduce the effects of noise on the SCSI bus Any noise injected into the signal is present in both a plus and minus state and is thereby canceled Synonymous with differential HVD SCSI Bus High Voltage Differential Hz Hertz cycles per second IBM Ultrium Tape Drive Located within the library a data storage device that controls the movement of the magnetic tape in an IBM LTO Ultrium Tape Cartridge The drive houses the mechanism drive head that reads and writes data to the tape ID Identifier identifier ID 1 In programming languages a lexical unit that names a language object for example the names of variables arrays records labels or procedures An identifier usually consists of a letter optionally followed by letters digits or other characters 2 One or more characters used to identify or name data element and possibly to indicate certain properties of that data element 3 A sequence of bits or characters that identifies a program device or system to another program device or system IML Initial microprogram load initial microprogram load IML The action of loading a microprogram from an external storage to writable control storage initiator The component that executes a command
16. mount a device To assign an I O device with a request to the operator MP Microprocessor ms Millisecond MSG Message multipath Pertaining to using more than one path N N A Not applicable node In a network a point at which one or more functional units connect channels or data circuits NVS Nonvolatile storage A storage device whose contents are not lost when power is cut off O oersted The unit of magnetic field strength in the unrationalized centimeter gram second cgs electromagnetic system The oersted is the magnetic field strength in the interior of an elongated uniformly wound solenoid that is excited with a linear current density in its winding of one abampere per 4r centimeters of axial length offline Pertaining to the operation of a functional unit without the continual control of a computer Contrast with online online Pertaining to the operation of a functional unit that is under the continual control of a computer Contrast with offline OPER Operation Glossary E 5 ov Over voltage overrun Loss of data because a receiving device is unable to accept data at the rate it is transmitted overtightening To tighten too much P parameter A variable that is given a constant value for a specified application and that may denote the application p bit Parity bit PC Parity check PCC Power control compartment PDF Portable Document Format PE Parity error Product
17. on drive hardware If Flag Number 4 is also set the cartridge is defective Replace the tape cartridge 8 Not data grade Set when the cartridge is not Replace the tape with a data grade data grade Any data that you write tape to the tape is at risk 9 Write protect Set when the tape drive detects that Make sure that the cartridge s the tape cartridge is write protected write protect switch is set so that the tape drive can write data to the tape see Write Protect Switch on page i 10 No removal Set when the tape drive receives an Refer to the documentation for your UNLOAD command after the server server s operating system prevented the tape cartridge from being removed 11 Cleaning media Set when you load a cleaning No action required cartridge into the drive 12 Unsupported format Set when you load an unsupported Use a supported tape cartridge cartridge type into the drive or when the cartridge format has been corrupted 14 Unrecoverable snapped Set when the operation failed Do not attempt to extract the old tape because the tape in the drive tape cartridge Call the tape drive snapped supplier s help line 15 Cartridge memory chip Set when a cartridge memory CM Replace the tape cartridge failure failure is detected on the loaded tape cartridge 16 Forced eject Set when you manually unload the No action required tape cartridge while the drive was reading or writing 18 Tape directory cor
18. refer to Applying a RID Tag on page 9 10 Run the Library Verify test refer to Service Library Verify on page 4 16 Chapter 9 Check Adjust Remove and Replace 9 9 14 Securely package the library enclosure that was replaced including the left and right magazines library controller board and power supply and return to IBM Important Failure to return all of these components to IBM will result in your being charged for any missing components Applying a RID Tag The RID Repair Identification Tag is important in transferring the serial number of the old library enclosure to the new library enclosure This will ensure that your warranty coverage if applicable is not interrupted 1 Copy the serial number from the label on the front of your old enclosure onto the RID Tag IBM REPAIR IDENTIFICATION TAG REPAIR ID TAG MT Pee PART NUMBER 19P5941 ATTENTION 1 A Repair ID tag maintains the original serial number record of the machine and allows IBM to entitle the machine for future maintenance or warranty service Mail in exchange requires the completion and securing a Repair ID tag part number 19P5941 to the replacement unit Please be sure to use the following procedures when replacing your 3580 or 3581 units Verify that the machine serial number on the failing unit matches the serial number reported to IBM technical support Transcribe the machine type model and serial number
19. seated 4 Close the cartridge door 5 To rewind the tape insert the cartridge manual rewind tool fl in Figure 5 10 into the cartridge s hub H in Figure 5 10 and turn it clockwise until the tape becomes taut a67e0056 Figure 5 10 Rewinding the tape into the cartridge 6 Remove the rewind tool by pulling it away from the cartridge 7 If you suspect that the cartridge has been mishandled but it appears useable copy any data onto a good cartridge immediately for possible data recovery Discard the mishandled cartridge 5 12 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Reattaching a Leader Pin The first meter of tape in a cartridge is leader tape Once the leader tape has been removed there is a possibility of tape breakage After reattaching the leader pin transfer data from the defective tape cartridge Do not reuse the defective tape cartridge The Leader Pin Reattachment Kit contains three parts e Leader pin attach tool Ml in Figure 5 11 A plastic brace that holds the cartridge door open e Cartridge manual rewind tool HB in Figure 5 11 A device that fits into the cartridge s hub and lets you wind the tape into and out of the cartridge e Pin supplies EM in Figure 5 11 Leader pins and C clips N m S lt Figure 5 11 Leader Pin Reattachment Kit Attention e Use only the IBM Leader Pin Reattachment Kit to reattach the leader
20. 0545 01 Please do not staple Fold and Tape a a a a a a a es ee ee Cut or Fold Along Line Cut or Fold Along Line Part Number 23R7507 Printed in USA GA32 0545 01 1P P N 23R7507 ELSE eddy ouryor sy IPMA MAIG pure oye10d dnjog Areiqry oder OOZESL pue Arerquy dey OOLESL Aresqry odey OOZES pur reaqrT ader OOLESL Seog wss WET uoL ewaozul BULAS
21. 1 11 1 11 1 11 2 1 2 14 4 2 4 17 4 18 4 19 4 21 4 22 4 7 4 8 4 9 5 1 5 2 5 4 5 5 6 1 7 1 7 2 10 1 10 2 10 3 B 1 B 2 C 1 Configure Library General page elements Configure Library Specific page elements Drive Identity page elements Ultrium data cartridge compatibility with Ultrium 3 tape drive p Bar code label requirements for Ultrium tape drives and libraries Cartridges and VOLSERs compatible with the Ultrium 3 Tape Drive Environment for operating storing and shipping the LTO Ultrium Tape Cartridge Media supplies Authorized suppliers of custom bar code labels Troubleshooting table Error Codes Sub error codes Optional Features Replacement Parts Power Cords TapeAlert Flags Supported by the Ultrium Tape Drive Library Sense Keys ASC and ASCO LTO Tape Drive Sense Data AIX ERRPT Library Sense Data AIX ERRPT Drive Sense Data 4 26 4 26 4 27 5 1 5 4 s979 5 17 5 18 5 19 p 6 2 7 2 y a2 10 1 10 1 10 2 A 3 B 1 B 6 C 2 ix X 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Safety and Environmental Notices When using this product observe the danger caution and attention notices that are contained in this guide The notices are accompanied by symbols that represent the severity of the safety condition The sections that follo
22. 1 11 software supported 1 17 specifications 1 15 environmental 1 15 operation 1 15 physical 1 15 power 1 15 Specifications cartridges 5 17 speed matching 1 14 storage capacity 1 11 T tape cartridge 1 15 tape drive sled 1 3 1 4 1 14 Tape drives channel calibration 1 14 power management 1 14 speed matching 1 14 TapeAlert Flags for drives A 3 TapeAlert Flags library A 1 technical support 8 6 troubleshooting 6 2 U Ultral60 1 11 Ultra320 1 11 unpacking the library 2 1 Updating firmware using ITDT Tool 8 5 upgrade firmware 4 36 USB port 1 3 V verifying the shipment 2 2 W Web User Interface Configure Library Event Notification 4 31 Configure Library Restore Defaults 4 32 configuring library 2 15 date and time 2 20 drive information 2 18 event notification 2 22 general library information 2 17 logging on 2 16 logs and traces 2 21 user access information 2 19 Web User Interface menus Configure Library User Access 4 29 worldwide node name 4 18 write protect switch setting 5 6 Write Protect Switch Setting A 3 WWNN 4 18 Readers Comments We d Like to Hear from You IBM System Storage TS3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Machine Type 3573 Publication No GA32 0545 01 Overall how satisfied are you with the information in this book Very Satisfied Satisfied Neutral Overall satisfaction How
23. 1 4 interposer fibre channel 2 12 IP address 2 14 2 23 4 18 IP Address 2 18 4 14 4 28 L Labels bar code 5 4 guidelines for using 5 6 ordering 5 19 LEDs 3 2 LEDs front panel 1 1 Library Controller Board 1 4 library firmware current level 4 18 library logs 4 34 library mode 2 17 2 23 4 12 4 18 4 26 library name 4 26 library network configuration 2 18 4 28 library settings 2 23 library status 4 21 library weight 1 15 license activation key 2 20 2 25 4 15 4 30 locating the library 2 1 logical libraries 2 16 2 23 4 11 4 26 determining number 1 12 basic guidelines 1 12 using multiple for sharing 1 13 X 1 logical libraries assigning 2 16 logs 4 34 logs drive 4 35 loop ID 2 23 low power mode 1 14 LUN 1 10 LUN scanning 1 10 M magazines 1 1 1 4 2 25 media 1 15 Media 5 1 media capacity 1 1 menu shortcuts 4 1 menu tree Operator Control Panel 4 3 Menus Configure accessing 2 14 network settings 2 14 2 23 Monitor menu Drive 4 6 Library 4 4 Multiple control paths 1 13 N Netmask 2 14 2 23 network configuration 4 14 Network Mask 2 18 4 14 4 28 network settings 4 14 O ON OFF power button 3 4 operating systems supported 1 17 operation specifications 1 15 Operator Control Panel Access PIN 2 24 configure library 2 22 Configure Restore Defaults 4 15 control keys on front panel 1 1 display 1 1 menu tree 4 3 Monitor menu Drive 4 6 Library 4 4 power ON display 3 2 Operator Co
24. 2 System board e mim 0 1 0 DUS am ea a 1 System card aran 32 Library 20 Controller m 5 0 4 Dey iced e om a aw 8 0 SENSE DATA FOLLOWS DATA OFFSET 0123 4567 89 AB CD EF 00000000 71000300 0000001C 00000000 53000600 00000010 31190601 00020000 00000000 00000000 00000020 00000301 00000000 0000 C5D3FOF5 00000188 00E00180 8983EBC2 4B9D8001 00033A36 20E00902 01450000 ELO5 h ic B 0 00000000 0040 F3F8F2F8 F4F4F6F3 C1F00002 00240000 00200000 00050001 00140004 00000002 38284463A0 65 00000000 0060 00000000 00000000 00000000 40404040 40404040 40400000 00000000 00000000 22 nee eee eee 00000000 0080 00000000 00000000 00000000 00000000 00000000 00000000 00000000 0000E3C1 00000000 00A0 D7D4D3C2 F1F94040 00000000 00000000 00000000 00000000 40404040 40404040 PMLB19 00000000 00C0 40404040 40404040 40404040 40404040 40404040 40404040 40404040 40404040 00000000 00E0 F6F3C1FO FOFOFOF1 0000E2D3 C9C3C9D6 4040E5F5 DOF3D4FO 40400000 00000000 63A00001 SLICIO V5R3MO0_ 00000000 0100 01030000 00000000 00000141 00000000 00000000 01950000 00000000 00000197 00000000 0120 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 00000000 0140 E3C1D7F2 F7404040 40404040 40404040 40404040 40404040 40404040 00070001 00000000 0160 00000000 10200003 00000000 00000000 00000000 00000000 0009001E 00000188 00000000 0180 F8807800 28440001 00002600 21410400 63A00001 93500100 45381202 05D80000 00
25. 6 Click Save Entering Network Settings using the Operator Control Panel If you would like to use DHCP Dynamic Host Configuration Protocol as your library network setting complete Steps 1 2 3 and 7 If you do not want to use DHCP as your library network setting complete Steps 1 2 4 5 6 and 7 1 Press the DOWN button to highlight the Network menu 2 Press the ENTER button to display the Network screen 3 If you do not want to select DHCP as your library network setting skip this step and proceed to the next step If you want to select DHCP as your library network setting complete the following steps a Press the ENTER button to highlight the DHCP field b Press the DOWN button to select ON c Press the ENTER button to apply your selection Chapter 2 Installation 2 23 d Skip to Step 7 4 Press the DOWN button to select IP Address a Press the ENTER button to highlight the IP Address field b Press the UP or DOWN button to select the digit s of your library s IP Address c Press the ENTER button to highlight the next digit s in your IP Address d After entering the final digits press the ENTER button to apply your entries 5 Press the DOWN button to select Netmask a Press the ENTER button to highlight the Netmask field b Press the UP or DOWN button to select the digit s in your library s Netmask address c Press the ENTER button to highlight the next digit s in your library s N
26. AOh The range of sled is wrong 81h Ath Open import export element failed 81h BOh Slave robotic controller response timeout 81h Blh NACK received from slave robotic controller 81h B2h Slave robotic controller communication failed 81h B3h Slave robotic controller urgent stop 81h B4h Cartridge did not transport completely 81h B5h Slave robotic controller does not respond on command Appendix B Sense Data B 3 Table B 1 Library Sense Keys ASC and ASCQ continued Sense Key ASC ASCQ Description Hardware Error 04 80h COh Network init continued 80h C1h Telnet interface 80h C2h Webserver 80h C3h EEPROM parameter 80h C4h Cannot init LAN card 80h C5h Write to EEPROM failed 80h C h Ping command did not reach target 80h C7h Cannot upgrade from USB 80h DOh ROM error 80h Dih RAM error 80h D2h NVRAM error 80h D3h CTC error 80h D4h UART error 80h D5h Display error 80h D6h Memory error 80h D7h Fatal system error 80h D8h dBase error 80h D9h No SCSI IC detected 80h DAh Different bar code labels 80h DBh External cooling fan failure 80h DCh Internal I2C bus error 82h FOh Over temperature problem 82h Fih Drive communication error 82h F2h Drive sled not present 82h F3h Drive broken needs repair 82h F4h Drive load timeout 82h F5h Drive unload timeout B 4 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Table B 1 Lib
27. Date and Time menu Configure Control Path Failover Use this menu item to enter the Control Path Failover License Activation key Configure q Control Path Failover a77ug119 Figure 4 15 Configure Control Path Failover Configure Restore Defaults Use this menu item restore the factory default settings For a listing of default configuration setting see Configuring Your Library on page 2 13 Configure Restore Default a77ug045 Figure 4 16 Configure Restore Defaults menu Chapter 4 Operations 4 15 Service Menu The Service Menu contains the following items e Library Verify an overall library diagnostic e Run Tests other library diagnostics e Service diagnostics and procedures for servicing the drive Service Library Verify This is an overall diagnostic that exercises all library components To run the Library Verify test complete the following procedure Library Verify a77ug047 Figure 4 17 Service Library Verify menu 1 When prompted by the Operator Control Panel display and the I O Station opens insert a blank or scratch data cartridge 2 Close the I O Station by pushing it back into the library 3 While the test is running the Operator Control Panel will display library status e If the test PASSES resume normal library operations e If the test FAILS an error code will be displayed Make note of the error then refer to Chapter 6 Troub
28. EG Konformitatszeichen CE zu f hren Verantwortlich fiir die Konformitatserklarung nach Paragraph 5 des EMVG ist die IBM Deutschland Informationssysteme GmbH 70548 Stuttgart Informationen in Hinsicht EMVG Paragraph 4 Abs 1 4 Das Ger t erf llt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse A EN 55022 Klasse A Ger te m ssen mit folgendem Warnhinweis versehen werden Warnung dies ist eine Einrichtung der Klasse A Diese Einrichtung kann im Wohnbereich Funkst6rungen verursachen in diesem Fall kann vom Betreiber verlangt werden angemessene Ma nahmen durchzuf hren und daf r aufzukommen Anmerkung Um die Einhaltung des EMVG sicherzustellen sind die Ger te wie in den IBM Handbiichern angegeben zu installieren und zu betreiben Korean Class A Electronic Emission Statement OIE 97892 Atl 44383 HES Jl oeu BOA SE NST WSS SSSA HH tS BS oraa ele TAS ZM A WaASSSS T MANDI d u D 4 T 3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Glossary This glossary defines the special terms abbreviations and acronyms that are used in this publication If you do not find the term you are looking for refer to the index or to the Dictionary of Computing 1994 Numbers 2 1 compression The relationship between the quantity of data that can be stored with compression as compared to the quantity of data that can be stored without compression In 2 1 compression twice as much dat
29. Labels I Informational suggestion to user e W Warning Remedial action is advised Performance of data may be at risk e C Critical immediate remedial action is required A 2 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide TapeAlert Flags Supported by the Drive Table A 1 TapeAlert Flags Supported by the Ultrium Tape Drive in the cartridge memory tape directory in the cartridge memory has been corrupted Flag Number Flag Description Action Required 3 Hard error Set for any unrecoverable read See the Action Required column for write or positioning error This flag Flag Number 4 5 or 6 in this table is set in conjunction with flags 4 5 or 6 4 Media Set for any unrecoverable read Replace the tape cartridge write or positioning error that is due to a faulty tape cartridge 5 Read failure Set for any unrecoverable read error If Flag 4 is also set the cartridge is where isolation is uncertain and defective Replace the tape cartridge failure could be due to a faulty tape cartridge or to faulty drive hardware 6 Write failure Set for any unrecoverable write or If Flag Number 9 is also set make positioning error where isolation is sure that the write protect switch is uncertain and failure could be due to set so that data can be written to the a faulty tape cartridge or to faulty tape see Write Protect Switch
30. Machine Type 3589 Model 006 Specify VOLSER characters you want call 1 888 IBM MEDIA 5 18 TS3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Table 5 5 Media supplies continued Supply Item Methods of Ordering IBM TotalStorage LTO Ultrium 200 GB Data Cartridge Order VOLSER labels separately see Ordering Bar Code Labels This media can be used with LTO 2 drives read write and LTO 3 drives read write Order the cartridge from your IBM Sales Representative or any authorized IBM Business Partner by specifying Machine Type 3589 Model 007 call 1 888 IBM MEDIA IBM LTO Ultrium 100 GB Data Cartridge Order VOLSER labels separately see Ordering Bar Code Labels This media can be used with LTO 1 drives read write LTO 2 drives read write and LTO 3 drives read only IBM TotalStorage LTO Ultrium Cleaning Cartridge universal cleaning cartridge for use with Ultrium 1 Ultrium 2 and Ultrium 3 drives VOLSER labels are included e Order as part number 08L9120 through an IBM authorized distributor for the closest distributor visit the web at if you do not have Internet access order the cartridge from any authorized IBM Business Partner or your IBM Sales Representative or call 1 888 IBM MEDIA Order as part number 35L2086 through an IBM authorized distributor for the closest distributor visit the web at http www ibm com storage med
31. O Station gently push it back into the left magazine 2 26 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide a77ug022 Figure 2 29 2U library I O Station in the left magazine 4U Library Cartridge Magazines The 4U library has four cartridge magazines two on each side see Figure 2 30 on pene 228 ardlPigure 221 on page 2 25 The upper left magazine hae T storage slots The lower left magazine has nine storage slots and houses the 3 slot I O Station in REEE The upper right magazine has twelve storage slots The lower right magazine has twelve storage slots For information on Element Addressing see 4U Library I O Slots Storage Slots and Drive Slots Element Addresses and Physical Locations on page 1 11 Chapter 2 Installation 2 27 Figure 2 30 4U library left magazines 2 28 TS3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide a77ug105 a77ug106 Figure 2 31 4U library right magazines 4U Library I O Station The I O Station in a 4U library see Figure 2 32 on page 2 30 is part of the lower left magazine To open the I O Station select Control gt Open I O Station The I O Station will pop open To close the I O Station gently push it back into the lower left magazine Chapter 2 Installation 2 29 a77ug103 Figure 2 32 4U library I O Station in the lower left magazine There are finger holes on the back side
32. Sense Data The following table lists the Additional Sense Codes ASC and Additional Sense Code Qualifiers ASCQ associated with the reported Sense Keys A sense key of 00h no sense has no ASC ASCQ associated with it A few ASC ASCQs can be associated with more than one sense key The sense keys that can give a particular ASC ASCQ are indicated within the Sense Key column ASC ASCQs that can indicate an abnormal element state as part of element descriptor Table B 1 Library Sense Keys ASC and ASCQ Sense Key ASC ASCQ Description Recovered Error 01 OAh 00h Error log overflow 47h 00h SCSI parity error Copyright IBM Corp 2006 B 1 Table B 1 Library Sense Keys ASC and ASCQ continued Sense Key ASC ASCQ _ Description Not Ready 02 00h 17h Drive cleaning requested 04h 00h Cause not reportable 04h olh In progress becoming ready scanning magazines etc 04h 02h Initializing command required 04h 03h Manual intervention required 04h 07h Operation in progress 04h 12h Offline 04h 83h Door open 04h 85h Firmware upgrade in progress 04h 87h The drive is not enabled 04h 88h The drive is busy 04h 89h The drive is not empty 04h 9Ah Drive fibre down 04h 8Eh The media changer is in sequential mode 30h 03h Cleaning in progress 3Bh 12h Magazine removed Medium Error 03 30h 00h Incompatible media installed 30h 03h Cleaning tape installed 30h 07h Cle
33. System Status screen Operator Control Panel Menu Tree Monitor Library menu Monitor Drive menu for a SCSI library Monitor Inventory menu Control I O Station menu Control Move Cartridges menu Control Magazine menu Control Re Inventory menu Configure Logical Libraries menu Configure Library menu Configure Drive menu Configure Network menu Configure Set Access PIN menu Configure Set Date and Time menu Configure Control Path Failover Configure Restore Defaults menu Service Library Verify menu Service Run Tests menu Service Service menu i The 4U library Monitor Library Library Identity page The 4U library Monitor Library Dave Identity page showing one SCSI drive 1 and one Fibre Channel drive 2 The 4U library Monitor Library pai Status page The 4U library Monitor Library Drive Status page The 2U library Monitor Library Inventory page The 4U brary Monitor Library Inventory page The 4U library Configure Library Logical Libraries page The 4U library Configure Library General and Extended page The Configure Library Dive page foi a 4U library PE Configure Library Network page Configure Library User Access page The Configure Library Date amp Time page The 4U library Configure Library Control Path Failover page Control Path Failover license veneaton page 8 Configure Library Logs amp Traces page Configure Library Event Notification page Config
34. The initiator can be the host system or the tape control unit INST Installation interface A shared boundary An interface might be a hardware component to link two devices or it might be a portion of storage or registers accessed by two or more computer programs interposer The part used to convert a 68 pin connector to a 50 pin D shell connector intervention required Manual action is needed INTRO Introduction I O Input output IOP Input output processor IPL Initial program load ISV Independent software vendor ITST Idle time self test K kilogram kg One thousand grams approximately 2 2 pounds km kilometer 1000 Meters Approximately 5 8 mile L LAN Local area network A computer network within a limited area LCD See liquid crystal display LED Light emitting diode Linear Tape Open LTO A type of tape storage technology developed by the IBM Corporation Hewlett Packard and Certance LTO technology is an open format technology which means that its users will have multiple sources of product and media The open nature of LTO technology enables compatibility between different vendors offerings by ensuring that vendors comply with verification standards The LTO technology is implemented in two formats the Accelis format focuses on fast access the Ultrium format focuses on high capacity The Ultrium format is the preferred format when capacity rather than fast acce
35. This page allows you to modify the current ID assigned to the drive You can also able to select Power ON through this page for a SCSI library The displayed information will vary depending on the library model and drive type SCSI or Fibre Channel Table 4 9 lists all available elements on this page An X indicates that the element displays for the specified drive type Table 4 9 Drive Identity page elements Menu Item Description 2U Library 4U Library SCSI Fibre SCSI Fibre SCSI ID For each SCSI drive click on the drop down list and select X X the number of the slot in which the drive is located Power On For each SCSI drive click in the box to power ON the X X selected drive Control Path The control path drive communicates messages from the X X X X host to the library Select this option for each drive that you want to be a control path drive At least one drive in each logical library must be designated as a control path drive Port A Configuration Speed For each Fibre Channel drive click on the drop down list X and select Automatic 1Gb s 2Gb s or 4 Gb s Selecting Automatic will allow library speed to automatically negotiate to the current server speed Port Type For each Fibre Channel drive click LN Port L Port or X N Port Loop ID This is the number of the drive slot in the library that X contains the drive Port B Port B is not supported This Port is disabled X X Configuration
36. Ultrium Tape Drive in the library the drive will be detected and appear as two logical devices That is there will be two special files for one physical device Zoning can address these issues Zoning allows you to partition your SAN into logical groupings of devices so that each group is isolated from the other and can only access the devices in its own group Two types of zoning exist hardware zoning and software zoning Hardware zoning is based on physical fabric port number Software zoning is defined with WWNN or WWPN While zoning can be reconfigured without causing an outage some zoning configurations can become complicated The advantage of the library s WWNN implementation is that you can avoid the exposure of introducing zoning errors because you do not have to change the zoning configuration if a drive needs service or replacement Attention It is recommended that tape storage devices be connected on a separate HBA from disk storage devices to avoid potential configuration incompatibilities Using Persistent Binding to Ensure SCSI ID Assignment When a server is booted devices are discovered and assigned SCSI target and LUN IDs It is possible for these SCSI assignments to change between boots Some operating systems do not guarantee that devices will always be allocated the same SCSI target ID after rebooting Also some software depends on this association so you do not want it to change The issue of SCSI ID assignment is addr
37. a 2 Phillips screwdriver to replace the library enclosure Before beginning be sure the tape drive does not contain a tape cartridge To remove a cartridge see Manage Library Move Media on page 4 32 1 Remove the magazines from your library see Cartridge Magazines on page 2 Turn OFF power to your library by using the power button on the front panel ED in Figure 1 1 on page T1 3 On the rear panel of the library e Disconnect the power cord a in Figure 9 8 e Disconnect the host interface cable 8 in Figure 9 8 e Disconnect the Ethernet cable H in Figure 9 8 if necessary Loosen the blue thumbscrews on the tape drive i in Figure 9 8 and pull the tape drive handle H in Figure 9 1 on page 9 2 while supporting the bottom of the drive to remove the drive from your library a77ug031 a77ug108 Figure 9 9 Rear Panel of 4U Library 9 8 TS3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide 4 If your library is installed in a rack a From the front of the library remove the two screws F in Figure 9 10 anchoring the mounting brackets on the library to the rack a77ug112 Figure 9 10 Removing the two screws anchoring the library to the rack 10 11 12 13 b Remove your library from the rack using assistance Remove the replacement library enclosure from the packing materials Note The replacement library enclosure includes cartrid
38. at original Ultrium 2 capacities IBM Ultrium 3 tape drives can also read LTO Ultrium 1 Data Cartridges with improved data rates of up to 20 MB second native data transfer rate 40 MB second with 2 1 compression Front Panel Q e D 5 Na N oO Figure 1 1 Front panel of a 2U library Copyright IBM Corp 2006 1 1 a77ug115 Figure 1 2 Front panel of a 4U library Table 1 1 below contains front panel descriptions for both the 2U library in Figure 1 1 on page 1 1jand the 4U library in Table 1 1 2U library and 4U library front panel descriptions Number Item 1 Power button Description Pressing this button will power ON the library or initiate a controlled power OFF of the unit soft power down No power switch or button can be found on the back panel of the library A Front panel LEDs left to right e Ready Activity Green LED It is lit any time the unit is powered ON and able to function It should blink whenever there is library or drive activity e Clean Drive Amber LED It will be lit when the drive needs to be cleaned The LED will be turned OFF after the drive is cleaned successfully e Media Attention Amber LED It will be lit when there has been a failure that indicates a piece of media is bad marginal or invalid It will be cleared when all invalid cartridges have been exported from the library Note To identify a suspect cartridge 1 NoN 8 Error A
39. connect the library to a network Tape drive LED This LED indicates the current status of the drive When the LED is green it indicates normal drive activity HB 8 S g Fan vents These vents allow air to escape from the power supply and tape drive sled Internal View of Library Important FOR REFERENCE ONLY The customer is not authorized to remove the top cover of the library No customer serviceable components are inside the library 1 4 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Figure 1 5 Internal view of the library Table 1 3 Internal view description a77ug026 Number Item Description Right cartridge magazine s e Ina 2U library the right magazine can hold up to twelve cartridges e Ina 4U library the right magazines can hold up to 24 cartridges Left cartridge e Ina 2U library the left magazine can hold up to ten cartridges and houses magazine s the 1 slot I O Station e Ina 4U library the left magazines can hold up to 20 cartridges and houses the 3 slot I O Station and the dedicated cleaning cartridge slot Accessor This component contains the library robot and bar code reader The accessor moves cartridges to from the following e I O Station e storage slots e tape drive s Library Controller Board This component is a customer replaceable unit CRU and stores the user configuration information or vit
40. device that makes magnetic tape nonmagnetic degradation A decrease in quality of output or throughput or an increase in machine error rate degraded Decreased in quality of output or throughput or increased machine error rate deserialize To change from serial by bit to parallel by byte detented A part being held in position with a catch or lever device Any hardware component or peripheral such as a tape drive or tape library that can receive and send data device driver A file that contains the code needed to use an attached device DIAG Diagnostic section of maintenance information manual differential See High Voltage Differential HVD E 2 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide direct access storage A storage device in which the access time is independent of the location of the data download 1 To transfer programs or data from a computer to a connected device typically a personal computer 2 To transfer data from a computer to a connected device such as a workstation or microcomputer DRAM Dynamic random access memory drive magnetic tape A mechanism for moving magnetic tape and controlling its movement DRV Drive DSE Data security erase DSP Digital signal processor E EBCDIC Extended binary coded decimal interchange code EC Edge connector Engineering change ECC Error correction code EEPROM Electrically erasable progr
41. during second slider movement 44 Error during second gripper movement get range failed 45 Error during third slider movement move home failed 50 Preposition to drive failed 51 Elevator movement to home sensor failed 52 Sled movement to home sensor failed 53 Error during sled movement to drive position 54 Error during rotation to drive position 55 Error during elevator movement in drive position 56 Error during sled movement to rotation position 57 Error during rotation to end position 60 Move from to drive failed 61 Error during first slider movement 62 Error during first gripper movement 63 Error during second slider movement 64 Error during second gripper movement get range failed 65 Error during third slider movement move home failed 70 Release magazine failed 71 Error during sled movement to rotation position 72 Error during rotation to unlock position 73 Error during move sled to block 80 Opening I O slot failed 81 Error during movement to I O slot open position 82 Error during moving back sensor was found 90 Movement to home position failed 91 Elevator movement to home position failed 92 Error during sled movement to rotation position 93 Error during rotation to home or far position 7 8 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Table 7 2 Sub error codes continued 94 Sled movem
42. for air flow through the unit Consideration should be given to the connection of the equipment to the supply circuit so that overloading of the circuits does not compromise the supply wiring or overcurrent protection To provide the correct power connection to a rack refer to the rating labels located on the equipment in the rack to determine the total pwer requirement of the supply circuit For sliding drawers Do not pull out or install any drawer or feature if the rack stabilizer brackets are not attached to the rack Do not pull out more than one drawer at a time The rack may become unstable if you pull out more than one drawer at a time For fixed drawers This drawer is a fixed drawer and should not be moved for servicing unless specified by the manufacturer Attempting to move the drawer partially or completely out of the rack may cause the rack to become unstable or cause the drawer to fall out of the rack R001 Safety and Environmental Notices Xiii CAUTION Removing components from the upper positions in the rack cabinet improves rack stability during relocation Follow these general guidelines whenever you relocate a populated rack cabinet within a room or building e Reduce the weight of the rack cabinet by removing equipment starting at the top of the rack cabinet When possible restore the rack cabinet to the configuration of the rack cabinet as you received it If this configuration is not known you must do the fo
43. i Attachment The use of control paths for the System i servers is unique In general every System i adapter must recognize the control path that is associated with the drives to which it is connected For the System i servers one to fifteen drives are supported by LVD and Fibre Channel adapters and the OS 400 V5R2 or later i5 OS V5R3 or later or AIX V5 1 V5 2 V5 3 or later operating system Multiple Control Paths for Control Path Failover Command failures and timeouts are costly You want your library to run smoothly and efficiently To ensure continued processing the library offers an optional control path failover feature that enables the host device driver to resend the command to an alternate control path for the same logical library With control path failover installed the alternate control path can include another HBA SAN or library control path drive The device driver initiates error recovery and continues the operation on the alternate control path without interrupting the application AIX Linux Solaris HP UX and Windows hosts are currently supported for this feature Chapter 1 Product Description 1 13 The Control Path Failover feature can be installed by the customer For ordering information see Chapter 10 Optional Features Replacement Parts and Power Cords on page 10 1 Note The Control Path Failover feature is activated by a license key For more information about using the control path fai
44. leveling pads on the rack cabinet Always install stabilizer brackets on the rack cabinet To avoid hazardous conditions due to uneven mechanical loading always install the heaviest devices in the bottom of the rack cabinet Always install servers and optional devices starting from the bottom of the rack cabinet Rack mounted devices are not to be used as a shelf or work space Do not place any object on top of rack mounted devices Each rack cabinet might have more than one power cord Be sure to disconnect all power cords in the rack cabinet before servicing any device in the rack cabinet Connect all devices installed in a rack cabinet to power devices installed in the same rack cabinet Do not plug a power cord from a device installed in one rack cabinet into a power device installed in a different rack cabinet An electrical outlet that is not correctly wired could place hazardous voltage on the metal parts of the system or the devices that attach to the system It is the responsibility of the customer to ensure that the outlet is correctly wired and grounded to prevent an electrical shock CAUTION Do not install a unit in a rack where the internal rack ambient temperatures will exceed the manufacturer s recommended ambient temperature for all your rack mounted devices Do not install a unit in a rack where the air flow is compromised Ensure that air flow is not blocked or educed on any side front or back of a unit used
45. of the I O Station see in Figure 2 33 that allow the user to push the cartridges out of the I O station a77ug104 Figure 2 33 Finger Holes on back side of 4U Library I O Station Populating the Library with Data Cartridges For information on working with the cartridge magazines see Cartridge Magazines on page 2 25 2 30 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide 1 Unlock the cartridge magazines e Using the Operator Control Panel Control gt Magazines e Using the Web User Interface Manage Library gt Release Magazine 2 Remove all magazines from the library 3 Insert cartridges in the left magazine s Do not store cartridges in the I O Station or in the dedicated cleaning cartridge slot See 2U Library I O Slot Storage Slots and Drive Slot Element Addresses and Physical Locations on page 1 10 or 4U Library I O Slots Storage Slots and Drive Slots Element Addresses and Physical Locations on page 1 11 for determining slot location 4 Insert cartridges in the right magazine s 5 Put all magazines back into the library Inserting the Cleaning Cartridge In a 4U library the top slot of the right column of the lower left magazine is a dedicated cleaning slot DCS This slot holds the cleaning cartridge In a 2U library the cleaning cartridge can be placed in any storage slot With the Auto Clean feature enabled a dri
46. page 8 6 Chapter 7 Error Codes 7 5 Table 7 1 Error Codes continued Error Code Description User Action F3 Drive Hardware Error The subcode indicates which drive is affected Example Subcode 02 drive 2 Drive Load Timeout Drive has run in a timeout while loading a tape The subcode indicates which drive is affected Example Subcode 02 drive 2 Drive Unload Timeout Drive has run in a timeout while unloading a tape The subcode indicates which drive is affected Example subcode 02 drive 2 Table 7 2 Sub error codes Refer to Contacting IBM Technical Support on Error Code Description Robotics 01 Mechanical initialization failure 02 Connection to slave robotic failed 03 Error motor initialization 04 Error during gripper close 05 Error slider home positioning 06 Error elevator home movement 07 Error during sled movement to rotation position 08 Error during rotation initialization get range failed 09 Error elevator init 0A Error during rotation to far position 7 6 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Table 7 2 Sub error codes continued 0B Error first sled init move to sensor failed 0C Error during sled movement to rotation position 0D Error during rotation to drive po
47. pin to the tape Other methods of reattaching the pin will damage the tape the drive or both e Use this procedure on your tape cartridge only when the leader pin detaches from the magnetic tape and you must copy the cartridge s data onto another cartridge Destroy the damaged cartridge after you copy the data This procedure may affect the performance of the leader pin during threading and unloading operations e Touch only the end of the tape Touching the tape in an area other than the end can damage the tape s surface or edges which may interfere with read reliability The following procedure describes how to reattach a leader pin To reattach a leader pin by using the IBM Leader Pin Reattachment Kit 1 Attach the leader pin attach tool E in Figure 5 12 on page 5 14 to the cartridge H in Figure 5 12 on page 5 14 so that the tool s hook E in Figure 5 12 on page 5 14 latches into the cartridge s door EJ Pull the tool back to hold the door open then slide the tool onto the cartridge Open the tool s pivot arm B Chapter 5 Ultrium Media 5 13 A67E0033 Figure 5 12 Attaching the leader pin attach tool to the cartridge To hold the cartridge door open hook the tool into the door and pull the tool back 2 To find the end of the tape inside the cartridge attach the cartridge manual rewind tool Ml in Figure 5 13 on page 5 15 to the cartridge s hub 2 by fitting the too
48. range Slider has reached a position beyond the expected range 95 Elevator outside range 1 Run the Library Verify Test then retry the operation Elevator has reached a position beyond 2 f the error recurs refer to Contacting IBM Technical the expected range Support on page 8 6 96 Rotation outside range Rotation has reached a position beyond the expected range 97 Sled outside range Sled has reached a position beyond the expected range 98 Cartridge present sensor not found 99 Slider home sensor not found 9A Rotation home sensor not found 9B Sled position sensor not found 9C Gripper range out of specification 9D Slider range out of specification 9E Elevator range out of specification 9F Rotation range out of specification AO Sled range out of specification Al Open I O Station Import Export Element failed BO Robotic controller response timeout A command did not complete in the z required amount of time Refer to Contacting IBM Technical Support on y B1 NACK not acknowledged received from robotic controller B2 Accessor controller communication failed Chapter 7 Error Codes 7 3 Table 7 1 Error Codes continued Error Code Description User Action B3 Accessor controller urgent stop due to a released magazine 1 Verify that the left and right magazines are completely inserted then retry operation 2 If the problem still exists refer to Contacting IBM Technical Sup
49. the original packaging material or equivalent Also lower the leveling pads to raise the casters off of the pallet and bolt the rack cabinet to the pallet R002 Product Recycling and Disposal This unit must be recycled or discarded according to applicable local and national regulations IBM encourages owners of information technology IT equipment to responsibly recycle their equipment when it is no longer needed IBM offers a variety of product return programs and services in several countries to assist equipment owners in recycling their IT products Information on IBM product recycling offerings can be found on IBM s Internet site at http www ibm com ibm environment products prp shtml xiv 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Notice This mark applies only to countries within the European Union EU and Norway Appliances are labeled in accordance with European Directive 2002 96 EC concerning waste electrical and electronic equipment WEEE The Directive determines the framework for the return and recycling of used appliances as applicable throughout the European Union This label is applied to various products to indicate that the product is not to be thrown away but rather reclaimed upon end of life per this Directive In accordance with the European WEEE Directive electrical and electronic equipment EEE is to be collected separately and to be reused recycled or recover
50. the tape s surface or edges which may interfere with read or write reliability Pulling on tape that is outside the cartridge can damage the tape and the brake mechanism in the cartridge e Do not stack more than six cartridges e Do not degauss a cartridge that you intend to reuse Degaussing makes the tape unusable Provide Training e Post procedures that describe proper media handling in places where people gather Chapter 5 Ultrium Media 5 7 e Ensure that anyone who handles tape has been properly trained in handling and shipping procedures This includes operators users programmers archival services and shipping personnel e Ensure that any service or contract personnel who perform archiving are properly trained in media handling procedures e Include media handling procedures as part of any services contract e Define and make personnel aware of data recovery procedures Ensure Proper Packaging e When shipping a cartridge use the original or better packaging e Always ship or store a cartridge in a jewel case e Use only a recommended shipping container that securely holds the cartridge in its jewel case during transportation Ultrium Turtlecases by Perm A Store have been tested and found to be satisfactory see Figure 5 5 They are available at http www turtlecase com a69i0077 Figure 5 5 Tape cartridges in a Turtlecase e Never ship a cartridge in a commercial shipping envelope Alway
51. 000000 01A0 00000000 00004624 00000000 00000000 00040000 00003580 0001A170 02903435 Product Activity Log a S 3 ROMLPAR1 08 26 05 10 28 40 00000000 01C0 36310040 00007100 03000000 001C0000 00005300 06003119 06010002 00000000 00000000 01E0 00000000 00000000 03010000 00000000 00000000 00000000 00000000 00000000 00000000 0200 00000000 0000D9C5 D8400000 D9E2000C 02000000 0000E2C3 E2C91202 00180000 REQ SRS 00000000 0220 00000000 0000C5D9 D940C3C8 C3D20444 8502D9E2 0000E2C3 E2C91202 00180300 ERR CHCK e RS SCSI 00000000 0240 00008000 0000E2D5 E2C47100 03000000 001C0000 0000C5D9 D7C11202 05D80000 SNSD iere araea 00000000 0260 00171202 05D8D9C5 E2D70000 00171202 05D8D9E2 00000000 D4C5C4C9 C10000C3 ORESP eSa QRS MEDIA C 00000000 0280 D7D7F1F2 F5C500D4 E3C1D7C3 D3D500C3 D7D7F6F4 FOFOQOE4 C6C9FOFO F8F7F1C3 PP125E MTAPCLN CPP6400 UFI00871C 00000000 02A0 D7D7F1F8 F5C600D5 00000000 00000000 00000000 00000000 00000000 00000000 PP1I85F N 22 222 ee 00000000 02C0 00000000 00000000 00000000 00000000 00000000 00000000 C3D7D7F6 F3F0C3D5 00000000 02E0 F6F3C1FO FOF3F5FO FOFOFOFO FOFOFOFO FOFOFOFO FOFIF9F7 F8FOFOF7 0000E8D5 00000000 0300 00000000 00000000 40404040 40404040 40404040 40404040 40404040 40404040 wi Gee END CONF COMPUTERE PRS DON TON Tee wae C 8 TS3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Retrieving from a Sun System The Sun System provides information when an error o
52. 006 Table 4 1 Menu navigation shortcuts Menu Navigation Shortcuts Component Information Activity Operator Control Panel Web User Interface Library Access PIN Configure gt Set Access PIN Configure Library gt User Access enable disable Auto Clean enable Configure gt Library Settings gt Auto Clean Configure Library gt General Configuration save and restore Configure gt Restore Defaults Configure Library gt Restore Defaults Date and time set Configure gt Set Date and Time Configure Library gt Date amp Time Diagnostics run Library Verify test Service gt Library Verify Not available with this interface Diagnostics run other tests Service gt Run Tests Service Library gt Perform Diagnostics Event notifications add modify and delete Not available with this interface Configure Library gt Event Notification Error logs and traces set mode Firmware identify current level Not available with this interface Monitor gt Library gt Identity Configure Library gt Logs amp Traces Monitor Library gt Library Identity Firmware update Not available with this interface Service Library gt Upgrade Firmware I O Station current status I O Station open Monitor gt Library gt Status Control gt Open I O Station Monitor Library gt Library Status Not available with this interface IP A
53. 2 e IBM LTO Ultrium 100 GB Data Cartridge Ultrium 1 read only e IBM TotalStorage LTO Ultrium Cleaning Cartridge For additional information see Chapter 5 Ultrium Media on page 5 1 Library Specifications Physical Specifications Specification 2U library 4U library Height 87 6 mm 3 4 in 185 2 mm 7 3 in Width 447 5 mm 17 6 in 447 5 mm 17 6 in 740 mm 29 1 in from rack mount Depth ears 810 mm 31 9 in from rack mount ears Weight with 1 drive and without media 15 59 kg 34 37 Ibs 21 32 kg 47 Ibs Weight with media 20 67 kg 45 57 Ibs 31 71 kg 69 9 Ibs Power Specifications AC power voltage 100 127 VAC 200 240 VAC 4 2 A Line frequency 50 60 Hz Operation Specification Library with Ultrium 3 SCSI 2U library 4U library drive s ee eee Maximum number of data cartridges 22 Maximum number of data cartridges 45 es rn Storage Native 8 8 TB Native 17 6 TB sapaciy Compressed 17 6 TB 2 1 compression Compressed 35 2 TB 2 1 compression 48 Including 3 I O station slots and 1 Number of slots 23 including I O Station dedicated cleaning slot Maximum data Native 80 MB s 288 GB hour transfer rate Compressed 160 MB s 576 GB hour 2 1 compression Drive type Ultrium 3 SCSI drive Interface Ultra160 or Ultra320 SCSI LVD Library with Ultrium 3 Fibre 2U library 4U library Channel
54. 200 Tape Library Setup Operator and Service Guide Appendix B Sense Data When a drive encounters an error it makes sense data available You can use IBM device drivers to examine the sense data and determine errors Instructions for downloading installing and properly configuring the IBM device drivers are available in the IBM Ultrium Device Drivers Installation and User s Guide The IBM device drivers may conflict with some commercial software applications unless properly configured To avoid conflicts on Windows operating systems refer to your device driver s procedures for setting the driver to manual startup mode For applications that use Open Systems device drivers that are provided by IBM for example AIX Linux Sun Solaris HP UX Windows 2003 and Windows 2000 the IBM Ultrium Device Drivers Installation and User s Guide contains information about how to obtain sense data after an error has occurred If your application uses other device drivers see the appropriate documentation for those drivers to obtain the sense data Raw sense data as returned from the drive is documented in the IBM TotalStorage LTO Ultrium Tape Drive SCSI Reference In addition to device drivers other methods exist for obtaining sense data and error information The sections that follow describe alternatives for gathering such information from the IBM AS 400 eServer iSeries RS 6000 and eServer pSeries servers Library
55. 4 6 Drive Status page elements Menu Item Description 2U Library 4U Library SCSI Fibre SCSI Fibre Status This is the current status of the drive A checkmark X X X X indicates that the drive is operating properly An exclamation point indicates that the drive is operating but has a problem An X indicates that the drive is not operational because of a serious problem Cartridge in This is the serial number of the cartridge currently in the X X X X Drive drive If the drive does not contain a cartridge None is displayed Drive Error If the drive has generated an error code it is displayed X X X X Code here If the drive has not generated an error No Error will be displayed 4 22 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Table 4 6 Drive Status page elements continued Menu Item Description 2U Library 4U Library SCSI Fibre SCSI Fibre Drive This page element is not supported X X X X Temperature normal range 15 C 55 C Cooling Fan This indicates whether the drive cooling fan is On or X X X X Active Off Drive Activity This indicates whether or not the drive is operating X X X X Port A Status Light detected means the Fibre Channel connection is ON X X No light detected means the Fibre Channel connection is OFF Port Name This is the name assigned to Port A on the drive X X Speed Th
56. 77ug091 Figure 4 21 The 4U library Monitor Library Drive Identity page showing one SCSI drive 1 and one Fibre Channel drive 2 Monitor Library Library Status This page displays the dynamic information about the library such as the current status of the components No changes can be made from this page Table 4 5 lists all available elements on the Library Identity page An X indicates that the element displays for the specified library type Table 4 5 Library Status page elements Menu Item Description 2U 4U Status Library status is displayed using icons with text A checkmark with the X X word Ready indicates the library is functioning properly An exclamation point with the word Caution indicates the library can function but is experiencing a problems An X with the word Error indicates the library is not functioning because of a serious problem Cartridge in This identifies a cartridge that is currently being moved by the accessor X X Transport None is displayed if no cartridge is being moved Number of Moves This is the number of times the accessor has moved a cartridge from X X Point A to Point B for example from a storage slot to a drive Total Power On This is the total amount of time that the library has been powered ON X X Time Robotic Status This is the current status of the accessor X X Left Magazine This displays whether the upper left magazine is Present or Not X P
57. After purchasing a cartridge and before using it perform the following steps Inspect the cartridge s packaging to determine potential rough handling When inspecting a cartridge open only the cartridge door Do not open any other part of the cartridge case The upper and lower parts of the case are held together with screws separating them destroys the usefulness of the cartridge Inspect the cartridge for damage before using or storing it Inspect the rear of the cartridge the part that loads first into the tape load compartment and ensure that there are no gaps in the seam of the cartridge case Ml in Figure 5 7 on page 5 10 and El in Figure 5 9 on page 5 12 If there are gaps in the seam see Figure 5 7 on page 5 10 the leader pin may be dislodged Go to Repositioning or Reattaching a Leader Pin on page 5 10 Chapter 5 Ultrium Media 5 9 a69i0078 Figure 5 7 Checking for gaps in the seams of a cartridge e Check that the leader pin is properly seated see 2 in Figure 5 8 on page 5 11 e If you suspect that the cartridge has been mishandled but it appears usable discard the mishandled cartridge Examples of Cartridge Problems Example Split Cartridge Case see Perform a Thorough Inspection on page The cartridge s case is damaged There is a high possibility of media damage and potential loss Perform the following steps 1 Look for cartridge mishandling 2 Use the IBM Leader P
58. Ah Olh Mode parameters changed 2Ah 10h Time stamp changed 3Bh 13h Medium magazine inserted 3Fh Olh Microcode has changed 53h 02h Media removal prevented Appendix B Sense Data Table B 1 Library Sense Keys ASC and ASCQ continued Sense Key ASC ASCQ Description Command Aborted OBh 3Fh OFh ECHO buffer overwritten 43h 00h SCSI message error 47h 00h SCSI parity error 49h 00h SCSI invalid message 4Eh 00h Overlapped command attempt Drive Sense Data Table B 2 LTO Tape Drive Sense Data Bit Address or Name Byte 7 6 5 4 3 2 1 Address valid When set to 1 the info 0 byte field Error Code contains a valid logical block address 1 Segment Number 0 2 Filemark EOM end_ ILI Reserved of medium Incorrect Sense Key Description length indicator 0 No sense 1 Recovered error 2 Not ready 3 Media error 4 Hardware error 5 Ilegal request 6 Unit attention 7 Data protect 8 Blank Check 9 Reserved A Reserved B Aborted command C Reserved D Volume overflow E Reserved F Reserved 3 Information byte most significant byte 4 Information byte 5 Information byte 6 Information byte least significant byte 7 Additional Sense Length 8 11 Command specific information B 6 1S3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide
59. Before installing a driver make sure it will not be in conflict with the software Contact your Backup Application vendor for this information 6 1 Maintenance Problems Many problems can be resolved by a firmware upgrade Ensure that both the library and drive firmware are at the latest levels available Compare the firmware levels on the Operator Control Panel Information Menu panel with the latest levels on the web site http www ibm com storage lto Most library or drive errors will result in an error code or error message on the Operator Control Panel display An error code history is maintained in the library or drive error log e CRUs Customer Replaceable Units The library consists of 4 main CRUs Control Card electronics processor memory etc Power Supply Drive Sled drive plus drive to library connectivity Library Enclosure accessor Operator Control Panel display etc e Other Possible Replacement Parts Cartridge Magazines Data Cartridges Cables Terminator Important Before replacing any CRU and after finding the problem and performing any listed actions listed in the Troubleshooting Table below be sure to review the Procedures for Isolating CRU Problems on page 6 4 to help confirm the failing CRU The following table is the starting point for all service issues Find the reason which closest resembles the problem you are experiencing and perform the listed action Prior to c
60. Cartridge a 2 character code L1 that represents information about the cartridge L identifies the cartridge as one that can be read by devices which incorporate LTO technology 1 indicates that it is the first generation of its type mega One million of meter In the Metric System the basic unit of length equal to approximately 39 37 inches micro One millionth of microcode 1 One or more micro instructions 2 A code representing the instructions of an instruction set implemented in a part of storage that is not program addressable 3 To design write and test one or more micro instructions 4 See also microprogram microdiagnostic routine A program that runs under the control of a supervisor usually to identify field replaceable units microdiagnostic utility A program that is run by the customer engineer to test the machine microinstruction A basic or elementary machine instruction microprogram A group of microinstructions that when executed performs a preplanned function The term microprogram represents a dynamic arrangement or selection of one or more groups of microinstructions for execution to perform a particular function The term microcode represents microinstructions used in a product as an alternative to hard wired circuitry to implement certain functions of a processor or other system component MIM Media information message mm Millimeter modifier That which changes the meaning
61. Cartridges 2 Select Source 3 Scroll through the different slots containing cartridges and look for an exclamation point The exclamation point indicates that the cartridge is bad or was rejected due to wrong format write protected etc 4 Select the marked cartridge as the Source and the I O Station as the Destination Dest 5 Select Move 6 Open the I O Station Control gt I O Station 7 Remove the marked cartridge from the I O Station and dispose of properly 8 Close the I O Station The Media Attention LED will turn OFF The Error LED will be lit when there is an unrecoverable i e hard drive or library failure This will happen at the same time the hard error message is displayed on the screen and the LED will remain lit until the error state is resolved Input Modes There are several ways to enter values in the different menu items These values are selectable predefined values toggle values for example ON OFF and numerical values like network addresses Selecting Predefined Values 1 After navigating to the menu item press the ENTER button to select the menu item Using the UP and DOWN buttons select one of the various predefined values for that item As soon as the Operator Control Panel display shows the correct value press the ENTER button to apply the value Toggling Values Toggle values are used to switch between two different states like ON and OFF 1 3 After navigatin
62. Caution Notice se te amp he SB Od Laser Safety and Compliance bo he ade 6 oe Class I Laser Product noge a Xt Performing the Safety Inspection Proc dure soa 3a Rack Safety Se Mae ee a aN Product Recycling aiid Disposal BB fe ce Mae cea a KIY Battery Return Program XV Preface XVii Related Publications xvii Chapter 1 Product PPE RANSIS ew 1 1 Front Panel aaa o w a a amp HI Rear Panel nos oa a a p e o a 3 Internal View of Library eo eg p vee s an de Bar Code Reader L6 Host Interfaces BD at Ht ke ee a ae EG SCSI Differential VD ie ote sh ter Se Hee a IEG Fibre Channel 18 LUN Scanning 1 10 SCSI Element Types and Address s a 1 10 2U Library I O Slot Storage Slots and Drive Slot Element Addresses and Physical Locations 1 10 4U Library I O Slots Storage Slots and Drive Slots Element Addresses and Physical Locations 1 11 Maximum Library Storage Capacity and Data Transfer Rate 1 11 Determining the Number of Logical Libraries 1 12 Basic Guidelines 1 12 Library Sharing 1 12 Using Multiple Logical Libraries for Library Sharing mun ate wer tee os ce ed Using Multiple Control Paths 4 8 1 13 Using Multiple Control Paths for System i i Attachment 1 13 Using Multiple Control Paths for Control Path Failover son
63. Chapter 5 Ultrium Media 5 3 Cleaning Cartridge A specially labeled IBM LTO Ultrium Cleaning Cartridge is supplied in your shipment to clean the drives in your library The drive itself determines when a head needs to be cleaned and communicates this to the library When the cleaning is finished the drive ejects the cartridge and the Picker takes the cartridge and places it back in its designated cleaning slot To remove a cleaning cartridge from its designated cleaning slot export it from the library The IBM Cleaning Cartridges are valid for 50 uses The cartridge s LTO CM chip tracks the number of times that the cartridge is used Cartridge Memory Chip LTO CM All generations of the IBM LTO Ultrium Data Cartridges include a Linear ae Cartridge Memory LTO CM chip fl in 1p that contains information about the cartridge and the tape such as the name of the manufacturer that created the tape as well as statistical information about the cartridge s use The LTO CM enhances the efficiency of the cartridge For example the LTO CM stores the end of data location which when the next time this cartridge is inserted and the Write command is issued enables the drive to quickly locate the next available recording area and begin recording The LTO CM also aids in determining the reliability of the cartridge by storing data about its age how many times it has been loaded and how many errors it has accumulated Whenever a tap
64. Chicago NEMA 5 15P Chicago U S A 1 1 8m 125 V e FC 9986 e PN 39M5080 US Canada NEMA 6 15P Aruba Bahamas Barbados 2 e 2 8 m 250 V Bermuda Bolivia Brazil Canada Cayman Islands FC 9833 Costa Rica Curacao e PN 39M5095 Dominican Republic Ecuador El Salvador Guatemala Guyana Haiti Honduras Jamaica Japan Liberia Netherlands Antilles Nicaragua Panama Peru Philippines Suriname Taiwan Thailand Trinidad Tobago Venezuela US Australia AS 3112 Argentina Australia China 3 2 8 m 250V Colombia New Zealand NZS 198 Papua New Guinea e FC 9831 P araguay Uruguay Western e PN 39M5102 Samoa France Germany CEE 7 VII Afghanistan Algeria 4 2 8 m 250V e FC 9820 e PN 39M5123 Andorra Angola Aruba Austria Belgium Benin Brazil Bulgaria Burkina Faso Burundi Cameroon Central African Republic Chad Congo Brazzaville Curacao Czech Republic Democractic Republic of Congo Denmark Egypt Finland France French Guiana Germany Greece Guinea Hungary Iceland Indonesia Iran Ivory Coast Jordan Kenya Korea Lebanon Luxembourg Macau Malagasy Mali Martinique Mauritania Mauritius Monaco Morocco Mozambique Netherlands Netherlands Antilles New Caledonia Niger Norway Poland Portugal Romania Russia Saudi Arabia Senegal Spain Sweden Sudan Syria Togo Tunisia Turkey Yugoslavia Zaire Zimbabwe Vietnam Chapter 10 Optional Features Replacement
65. Currently Installed Library P 60 Firmware Library Firmware File Browse Upload Drive Product Revision Drive Firmware Revision 6340 Drive Firmware File Browse Update Figure 4 47 The 2U library Service Library Upgrade Firmware page a77ug081 4 36 TS3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Upgrade Library Firmware Currently Installed Library 0 60 Firmware Library Firmware File Browse Upload Upgrade Drive 1 Firmware Drive Firmware Revision 64D0 Drive Firmware File Browse Update Upgrade Drive 2 Firmware Drive Firmware Revision 64D0 Drive Firmware File Browse Update a77ug097 Figure 4 48 The 4U library Service Library Upgrade Firmware page Service Library Reboot Important Some options of the Web User Interface take the library OFFLINE This inactive mode can interfere with host based application software causing data loss Ensure that the library is idle before attempting to perform any remote operations that will take the library OFFLINE This page is used to perform a library reboot There is a default time delay when the Web User Interface page refreshes itself This time should be sufficient to reload the page However during a reboot the connection to the library may be lost If the connection is lost the user will have to reload the page manually Reboot a77ug077 Figure 4 49 Service Library
66. E ERROR FFFA352B 1011172900 U S MS CS SOFTWARE ERROR FFFA352B 1011172900 U S MS CS SOFTWARE ERROR C42F11D4 1011155300 U S VSC DE SOFTWARE ERROR C42F11D4 1011153900 U S VSC DE SOFTWARE ERROR C42F11D4 1011153800 U S VSC DE SOFTWARE ERROR ee 1011150900 U S VSC DE SOFTWARE ERROR Figure C 5 AIX ERRPT Commands Error Log Example NOoh WD m NUMBER DESCRIPTION Error ID Timestamp Error Type Error Class Resource Name Error Description How SCSI Bus Error will Display in Log H S O m ERROR CLASS DESCRIPTION Hardware Software Informational PEND PERF PERM TEMP UNKN m ERROR TYPE DESCRIPTION The availability loss of a device or component is imminent The performance of a device or component has degraded to an unacceptable level A hardware or software condition that could not be recovered from A hardware condition that was recovered from after several unsuccessful attempts The severity of the condition could not be determined A69M0170 C 6 TS3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Retrieving from an AS 400 System with RISC Processor IBM device drivers for the AS 400 system logs error information when an error occurs on a tape drive or library The error information includes the following 1 Device VPD 2 SCSI command parameters 3 SCSI sense data if available To gain access to the AS 400
67. I O Station you must wait for the library to complete its inventory before proceeding with normal library operations Control Move Cartridges Use this menu item to move cartridges in the library Move Cartridges Source Type Source Volume Serial Destination Type Destination a77ug053 Figure 4 6 Control Move Cartridges menu To move a cartridge from point A to point B you must make the following choices e Source Type Drive I O station magazine Only the source type s that contain cartridges will be listed e Source the choices start with the choice made in the preceding item and then advances through all available choices Note If the Media Attention LED is ON due to a suspect cartridge that cartridge will be identified by an exclamation point when scrolling through the source cartridges e Volume Serial the serial number of the cartridge Chapter 4 Operations 4 9 e Dest Type the destination Drive I O station magazine e Dest the choices start with the choice made in the preceding item and then advances through all available choices Control Magazine Use this menu item to unlock the cartridge magazines Magazine Left Right o Left magazine Right magazine 3 unlocking unlocking S Figure 4 7 Control Magazine menu Choose Left or Right to unlock the corresponding cartridge magazi
68. I terms and related specifications refer to the SCSI Trade Association Web site at http www scsita org terms scsiterms html To ensure best performance if possible avoid daisy chaining SCSI Interface Note Although the LVD hardware in the library is capable of operating in single ended SE mode SE operation is not recommended or supported The library supports SCSI LVD attachments by using SCSI cables with 68 pin D connectors SCSI adapters must be properly terminated Before installing the SCSI cables inspect all cables for damage Do not install a cable if it is damaged Report the damage immediately by contacting your place of purchase The maximum allowable length of your bus cabling depends on the type of SCSI bus that you use LVD e For a server with an LVD SCSI bus Use a maximum system to device cable length of 10 m 33 ft when attaching to the host interface board SCSI and one or two daisy chained drives Use a maximum system to device cable length of 5 m 17 ft when attaching to the host interface board SCSI and three to six daisy chained drives Note For maximum performance it is recommended to have a maximum of one drive per SCSI bus Only use the maximum system to device cable length of 25 m 82 ft when attaching directly to one device a point to point interconnection Physical Characteristics of the SCSI Interface The library operates as a set of SCSI 3 devices The Ultrium Tape D
69. IBM System Storage TS3100 Tape Library and TS3200 Tape Library tl Setup Operator and Service Guide Machine Type 3573 GA32 0545 01 IBM System Storage TS3100 Tape Library and TS3200 Tape Library tl Setup Operator and Service Guide Machine Type 3573 GA32 0545 01 Note Before using this information and the product it supports be sure to read the general information under Notices on page To ensure that you have the latest publications visit the web at http www ibm com storage lto Second Edition June 2006 This edition applies to the IBM System Storage TS3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide GA32 0545 01 and to the subsequent releases and modifications until otherwise indicated in new editions Copyright International Business Machines Corporation 2006 All rights reserved US Government Users Restricted Rights Use duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp Read this First Accessing Online Technical Support For online Technical Support for your Library visit Registering for My Support My Support registration provides email notification when new firmware levels have been updated and are available for download and installation To register for My Support visit the web at http www ibm com support mySupport Sending Us Your Comments Your feedback is important in helping IBM prov
70. If not this element displays No All drives in a logical library may be a control path drive Data If the drive is compressing data this element displays Yes X X Compression If not this element displays No Interface Type This identifies Fibre Channel drives X X Node Name This is the Worldwide node Name assigned to the Fibre X X Channel drive Port A This port is always enabled X X Port Name This is the name assigned to Port A on the drive X X Topology This is the type of Fibre Channel connection to the host X X FC AL Loop This is the Fibre Channel Arbitrated Loop ID of the drive X X ID Speed This is the current speed setting of the drive Choices are X X Auto where the drive will automatically negotiate the speed of the drive to match that of the server 1Gb s 2Gb s or 4 Gb s Port B This port is disabled It is not supported X X 4 20 TS3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Drive Identity 1 LUN Yendor ID IBM Product ID ULT3580 TD3 Serial Number 1200019791 Firmware Revision 6400 Element Address 256 Control Path Drive No Data Compression es Interface Type Fibre Channel Node Name 2001000E11800212 Port A Enabled Port Name 2002000E11800212 Topology LN Port FC AL Loop ID 04 Speed auto Port B Disabled Drive Identity 2 LUN Yendor ID IBM Product ID ULT3580 TD3 Serial Number 1210092621 Firmware Revision 6400 SCSI ID I Element Address 257 a
71. MENT MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE Some states or regions do not allow disclaimer of express or implied warranties in certain transactions therefore this statement may not apply to you This information could include technical inaccuracies or typographical errors Changes are periodically made to the information herein these changes will be incorporated in new editions of the publication IBM may make improvements and or changes in the product s and or the program s described in this publication at any time without notice Any references in this information to non IBM web sites are provided for convenience only and do not in any manner serve as an endorsement of those web sites The materials at those web sites are not part of the materials for this IBM product and use of those web sites is at your own risk IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you Information concerning non IBM products was obtained from the suppliers of those products their published announcements or other publicly available sources IBM has not tested those products and cannot confirm the accuracy of performance compatibility or any other claims related to non IBM products Questions on the capabilities of non IBM products should be addressed to the suppliers of those products Copyright IBM Corp 2006 D 1 Trademarks The following are tra
72. ON PROCEDURES Detail Data SENSE DATA 0600 0000 1200 0000 FF0O 0000 0000 0000 0200 0800 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 Figure C 4 SCSI Problem Points to Library Control Path as Possible Cause Appendix C Message Retrieval at the Host C 5 Summary Report a D 1 2 34 5 FFE2F73A 1012150900 U H rmt5 UNDETERMINED ERROR 0BA49C99 1012150800 T H scsi8 SCSI BUS ERROR 7 C60BB505 1012141500 PS SOFTWARE PROGRAM ABNORM TERMINATED C42F11D4 1012105200 U S VSC DE SOFTWARE ERROR C42F11D4 1012105000 U S VSC DE SOFTWARE ERROR FFFA352B 1012104900 U S MS CS SOFTWARE ERROR FFFA352B 1012104900 U S MS CS SOFTWARE ERROR 5537AC5F 1012091700 P H rmt9 TAPE DRIVE FAILURE 5537AC5F 1012091700 P H rmt9 TAPE DRIVE FAILURE 5537AC5F 1012091700 P H rmt9 TAPE DRIVE FAILURE 5537AC5F 1012091600 P H rmt8 TAPE DRIVE FAILURE 5537AC5F 1012091600 P H rmt8 TAPE DRIVE FAILURE 5537AC5F 1012091600 P H rmt8 TAPE DRIVE FAILURE C60BB505 1012082000 P S SOFTWARE PROGRAM ABNORM TERMINATED C42F11D4 1011183600 U S VSC DE SOFTWARE ERROR C42F11D4 1011183300 U S VSC DE SOFTWARE ERROR C42F11D4 1011181800 U S VSC DE SOFTWARE ERROR C42F11D4 1011174700 U S VSC DE SOFTWAR
73. Parts and Power Cords 10 3 Table 10 3 Power Cords continued Description Feature Code Plug Standard Country or Region Index Number in Figure 10 1 on page 10 6 FC and Part Number Reference PN Denmark DK2 5A Denmark 5 e 2 8 m 250V FC 9821 PN 39M5130 South Africa SABS 164 Bangladesh Burma Pakistan 6 2 8 m 250V FC 9829 PN 39M5144 South Africa Sri Lanka United Kingdom BS 1363 Antigua Bahrain Bermuda 7 2 8m 250V Brunei Channel Islands lt FC 9825 Hong Kong S A R yprus Fiji Ghana Guyana e PN 39M5151 India Iraq Ireland Jordan Kenya Kuwait Malaysia Malawi Malta Nepal Nigeria Oman Polynesia Qatar Sierra Leone Singapore Tanzania Uganda UK United Arab Emirate Dubai Yemen Zambia Switzerland SEV SN 416534 Liechtenstein Switzerland 8 e 2 8 m 250V e FC 9828 e PN 39M5158 Italy CEI 23 16 Chile Ethiopia Italy Libya 9 e 2 8 m 250V Somalia e FC 9830 e PN 39M5165 Israel S11 32 1971 Israel 10 e 2 8 m 250V e FC 9827 e PN 39M5172 Argentina TEC 83 A5 Argentina Brazil Colombia 11 2 8m 250V Paraguay Trinidad Tobago FC 9834 Unagney e PN 39M5068 China CCEE People s Republic of China 12 e 2 8 m 250V e FC 9840 e PN 39M5206 Taiwan LV CNS 10917 3 Taiwan 13 e 2 8 m 125V e FC 9835 PN 39M5247 10 4 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Table 10 3 Powe
74. Reboot page Chapter 4 Operations 4 37 4 38 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Chapter 5 Ultrium Media To ensure that your IBM Ultrium Tape Drive conforms to IBM s specifications for reliability use only IBM LTO Ultrium tape cartridges The IBM TotalStorage LTO Ultrium 400 GB Data Cartridge cannot be interchanged with the media used in other IBM non LTO Ultrium tape products The different generations of IBM TotalStorage Ultrium data cartridges can be identified by color Data Cartridge Case Color Ultrium 3 WORM Slate blue top platinum silvery gray bottom Ultrium 3 Slate blue Ultrium 2 Purple Ultrium 1 Black All three generations contain 1 2 inch dual coat metal particle tape The native data capacity of Ultrium data cartridges is as follows Data Cartridge Native Data Capacity Ultrium 3 WORM 400 GB 800 GB at 2 1 compression Ultrium 3 400 GB 800 GB at 2 1 compression Ultrium 2 200 GB 400 GB at 2 1 compression Ultrium 1 100 GB 200 GB at 2 1 compression You can order tape cartridges with the bar code labels included or you can order custom labels To obtain tape cartridges and bar code labels see Ordering Media Supplies on page 5 18 Cartridge Compatibility Table 5 1 Ultrium data cartridge compatibility with Ultrium 3 tape drive IBM TotalStorage LTO Ultrium Data Cartridges IBM Ultri
75. TDT for Drive Firmware Updates and Log Retrieval A newly designed tool ITDT is a tool with multiple functional capability and is a very quick convenient and efficient method for drive firmware updates As a note drive log retrievals can be performed by the tool as well Below are some of the capabilities of this tool Firmware update capability to all IBM LTO Tape Drive products The tool does not require any special device drivers The tool is available for most major platforms The tool is capable of uploading drive log files The tool s primary function is thoroughly testing a drive However if the library is online to the server host where the tool resides ITDT will communicate with the drive through the library to load and unload a test cartridge thereby exercising some library functions The tool scans the bus and will find and display for selection all IBM LTO devices The tool will not display and allow for selection any non IBM device Each function has a Help selection which explains the required syntax as well as a brief explanation of the particular function A Readme text file will be posted with the exe for a thorough explanation of initial tool download information from the web as well as explanation of tool capabilities The tool is currently a command line tool with a simple entry by keying in the executable name itdt from the directory where the tool is located To download the ITDT tool and instruction
76. TS3200 Tape Library Setup Operator and Service Guide Notices This information was developed for products and services offered in the U S A IBM may not offer the products services or features discussed in this document in other countries or regions Consult your local IBM representative for information on the products and services currently available in your area Any reference to an IBM product program or service is not intended to state or imply that only that IBM product program or service may be used Any functionally equivalent product program or service that does not infringe any IBM intellectual property right may be used instead However it is the user s responsibility to evaluate and verify the operation of any non IBM product program or service IBM may have patents or pending patent applications covering subject matter described in this document The furnishing of this document does not give you any license to these patents You can send license inquiries in writing to IBM Director of Licensing IBM Corporation North Castle Drive Armonk NY 10504 1785 U S A The following paragraph does not apply to the United Kingdom or any other country or region where such provisions are inconsistent with local law INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION AS IS WITHOUT WARRANTY OF ANY KIND EITHER EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON INFRINGE
77. The segment number Byte 1 is zero since the Copy Compare and Copy and Verify commands are not supported The File Mark flag Byte 2 bit 7 is set if a Space Read or Verify command did not complete because a file mark was read The End of Media EOM flag Byte 2 bit 6 is set if a Write or Write File Marks command completed in the early warning area Spacing into BOM also causes this flag to be set It is also set on an attempt to read or space past FOD or if an attempt is made to space into Beginning of Media The Illegal Length Indicator ILI flag Byte 2 bit 5 is set if a Read or Verify ended because a block was read from tape that did not have the block length requested in the command The Information Bytes Bytes 3 5 are only valid if the Valid flag is set This occurs only for current errors and not for deferred errors The Field Replaceable Unit field Byte 14 is set to either zero or to a non zero vendor specific code indicating which part of the drive is suspected of causing the failure The Clean CLN flag Byte 21 bit 3 is set if the drive needs cleaning and clear otherwise The Volume Label Fields Valid VolValid bit Byte 21 bit 0 is set if the Volume Label being reported is valid The Volume Label field Bytes 22 28 reports the volume label if a cartridge is loaded in the drive and Volume Label Fields Valid is set The Current Wrap field Byte 29 reports the physical wrap of the tape The least significant b
78. With every library containing a SCSI drive SCSI terminator SCSI wrap tool SCSI library to host cable supplied by customer e With every library containing a Fibre Channel drive Fibre wrap tool Fibre Channel library to host switch cable supplied by customer e Optional item that is included in your shipment if ordered Rack Mount Kit Important If any of the contents of your shipment are damaged or missing please call the appropriate number listed on the Quality Hotline card Installing Library Foot Pads for Desktop Installation ONLY Important Foot pads are required for a desktop installation Six foot pads must be installed on the bottom of the library before the library can be used as a desktop unit If you intend to install your library in a rack skip this step and proceed to Removing and Storing the Shipping Lock on To install the library foot pads 1 Being very careful lay the library on its side 2 Peel the adhesive from the back of each foot pad 3 Install the foot pads on the bottom of the library chassis by pressing each foot into one of the six areas J as shown in the figure below 2 2 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide a77ug085 Figure 2 1 Installing foot pads on the bottom of the library chassis 4 Carefully return the library to an upright position Important Do not stack objects on top of the library Removin
79. a Fibre Channel drive For more information on drive interfaces refer to Host Interfaces on page 1 6 Control Paths use this to enable the drive as a control path drive 4U library only Each logical library must have a control path drive however all drives in a logical library can be designated as control path drives Configure Network Network DHCP IP Address Netmask Gateway a77ug043 Figure 4 12 Configure Network menu Use these menu items to change the current network settings which allow you to access the library remotely via a web browser DHCP Dynamic Host Configuration Protocol If this is enabled your library host will negotiate the connection with the library If DHCP is disabled the following information is necessary to establish the remote access IP Address Netmask Gateway 4 14 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Configure Set Access PIN Use this menu item to enable disable set or change the Access PIN personal identification number which is used to restrict access to the Control Configure and Service menus Configure i Set Access PIN a77ug057 Figure 4 13 Configure Set Access PIN menu Configure Set Date and Time Use this menu item to set the current date and time in your library Configure q Set Date and Time a77ug046 Figure 4 14 Configure Set
80. a Power Supply on page 9 4 Isolating Drive Sled Problems Prior to replacing a drive sled CRU verify that the following activities have been performed 1 Ensure that the drive firmware is at the latest level visit http www ibm com storage Ito Prior to powering OFF the library if possible use the host interface support tool ITDT available on http www ibm com storage Ito to collect a drive dump and save it on the host console for possible future use by IBM Technical Support Try reseating the drive sled Cycle power to the library If air does not flow from the drive sled cooling fan grill on the rear of the library replace the drive sled CRU Several library error codes also point to cooling problems If the drive is experiencing permanent or temporary errors or if the amber Clean LED is lit on the front panel of the library select Clean Drive from the Operator Control Panel Service Menu and clean the drive Use only an approved cleaning cartridge see Cleaning Cartridge on page 5 4 Run the Library Verify Diagnostic which includes a drive performance Read Write test other drive diagnostics are also available available on the Operator Control Panel or Web User Interface Be sure to use a known good scratch or blank data cartridge e If the drive test fails replace the drive sled CRU refer to Drive on page 9 1 e If the drive diagnostic s pass run the SCSI or Fibre Channel drive wrap
81. a can be stored with compression as can be stored without compression A A Ampere ac Alternating current access method A technique for moving data between main storage and input or output devices adapter card A circuit board that adds function to a computer adj Adjustment AIX Advanced Interactive Executive IBM s implementation of the UNIX operating system The RS 6000 system among others uses AIX as it s operating system alphanumeric Pertaining to a character set that contains letters numerals and usually other characters such as punctuation marks alter To change ambient temperature The temperature of air or other media in a designated area particularly the area surrounding equipment ampere A A unit of measure for electric current that is equivalent to a flow of one coulomb per second or to the current produced by one volt applied across a resistance of one ohm ANSI American National Standards Institute archive To collect and store files in a designated place ASCII American National Standard Code for Information Interchange A 7 bit coded character set 8 Copyright IBM Corp 2006 bits including parity check that consists of control characters and graphic characters assigning a device The establishing of the relationship of a device to a running task process job or program assignment The naming of a specific device to perform a function asynchronous P
82. ables i the 4U library 2 11 Interposer installation 2 12 Log in screen on the Web User Interface 2 16 The 4U library Configure Library Logical Libraries page 2 16 The 2U library Configure Library General screen 2 17 The 4U library Configure Library General screen 2 18 The Configure Library Drive screen 2 18 Configure Library Network page 2 19 The Configure Library User Access screen 2 20 The Configure Library Date and Time screen 2 20 The Configure Library C ntr l Path Failover License Activation screen 2 21 License Key verification screen 2 21 The Configure Library Logs and Traces screen 2 21 The Configure Library Event Notification screen R 2 22 2U library left magazine 2 26 2U library right magazine 2 26 2U library I O Station in the left magazine 2 27 4U library left magazines 2 ow 2 28 4U library right magazines 2 29 4U library I O Station in the lower left magazine 2 30 Finger Holes on back side of 4U Library I O Station get E A 2 30 Copyright IBM Corp 2006 3 1 3 2 3 4 4 1 4 2 4 3 4 4 4 5 4 6 4 7 4 8 4 10 4 11 4 12 4 13 4 14 4 15 4 16 4 17 4 18 4 19 4 20 4 21 4 22 4 23 4 24 4 25 4 26 4 27 4 28 4 29 4 30 4 31 4 32 4 33 4 34 4 35 4 36 4 37 4 38 4 39 Power ON Screens Web User Interface login page 2U library System Status screen AU library
83. ace or library support Support phone The phone number of the individual within your company to contact for Web User Interface or library support Support email The email address of the individual within your company to contact for Web User Interface or library support Chapter 4 Operations 4 29 Configure Library Date amp Time This page allows the user to set the time and date and how it will be displayed Date amp Time Time 24H fiz jaf pes Month 04 pay 11 vear 2006 a77ug061 Refresh Submit Figure 4 31 The Configure Library Date amp Time page Time 24H Using a 24 hour format enter the current hour minutes and seconds Date Enter the current month day and year Configure Library Control Path Failover This page allows the user to enter the Control Path Failover license activation key Control Path Failover Feature Activation Key _ DO Refresh Activate a77ug117 Figure 4 32 The 4U library Configure Library Control Path Failover page After clicking Activate this page will display if you have entered the license key correctly Control Path Failover Control path failover is currently activated on this library a77ug118 Figure 4 33 Control Path Failover license verification page Configure Library Logs amp Traces This page allows service personnel to set the error log mode to Off Continuous or to Stop trace at first error 4 30 153100 Tape Libra
84. after completing the above steps see Contacting IBM Technical Support Contacting IBM Technical Support e Perform the steps in Pre Call Checklist on page 8 5 before placing a call to IBM Technical Support e Prior to calling IBM Technical Support the customer is responsible for following IBM s published LTO diagnostic procedures including any needed update to the ial level of firmware For details vie lite ae wiwabim coniletonagelourrp cial Ito e The IBM Support Center will assist with problem determination and initiate shipment of a replacement part if needed to the customer s location transportation costs both ways are paid by IBM The replacement part becomes the property of the customer in exchange for the failed part which becomes the property of IBM The customer is responsible for packing the failed part into the shipping carton that contained the replacement part Failure to return the failed part to IBM within 30 days will result in the customer being billed for the new list price The customer is responsible for installing and setting up the CRU replacement part All FRU replacement parts will be installed by an authorized IBM Service Representative e Failure to use the carton in which the replacement part was received or failure to otherwise properly pack the returned part could result in charges being incurred by the customer for damage to the failed part during shipment e Before calling support
85. al product data VPD Tape drive sled Both libraries support the Ultrium 3 Tape Drive Each tape drive in the library is packaged in a container called a drive sled The drive sled is a customer replaceable unit CRU and is designed for easy removal and replacement e The 2U library houses one tape drive sled e The 4U library houses up to two tape drive sleds Power supply The power supply is a customer replaceable unit CRU and the sole source of power for the library Chapter 1 Product Description 1 5 Bar Code Reader The bar code reader is an integral part of the library accessor The bar code reader provides inventory feedback to the host application Operator Control Panel display and Web User Interface by reading cartridge bar code labels The library stores the customized inventory data in memory Host Interfaces The 2U library and the 4U library can be attached to servers using the following interfaces e SCSI e Fibre Channel SCSI Differential LVD IBM LVD tape devices support a bus length of 25 meters 82 ft point to point and 12 meters 39 ft using multi drop interconnection daisy chaining For each daisy chained device the maximum cable length must be reduced by 0 5 meters 1 6 ft Important A faster bus does not imply that an attached device will support that data rate but that multiple devices can operate on the bus at that maximum speed For a detailed table of SCS
86. ammable read only memory EIA Electronics Industries Association EIA unit A unit of measure established by the Electronic Industries Association equal to 44 45 millimeters 1 75 inches eject To remove or force out from within electronic mail Correspondence in the form of messages transmitted between user terminals over a computer network e mail See electronic mail EPO Emergency power off EPROM Erasable programmable read only memory EQC Equipment check equipment check An asynchronous indication of a malfunction Error log A dataset or file in a product or system where error information is stored for later access ESD Electrostatic discharge F fault symptom code FSC A hexadecimal code generated by the drive or the control unit microcode in response to a detected subsystem error FC Feature code FCC Federal communications commission FE Field engineer customer engineer or service representative fiducial A target used for teaching a physical location to a robot field replaceable unit FRU An assembly that is replaced in its entirety when any one of its components fails file A named set of records stored or processed as a unit Also referred to as a dataset file protection The processes and procedures established in an information system that are designed to inhibit unauthorized access to contamination of or deletion of a file file transfer protocol FTP In the I
87. and Environmental Notices XV XVi 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Preface This manual contains information and instructions necessary for the installation operation and service of the IBM System Storage TS3100 Tape Library and TS3200 Tape Library Related Publications Refer to the following publications for additional information To ensure that you have the latest publications visit the web at http www ibm com storage Ito e IBM System Storage TS3100 Tape Library and TS3200 Tape Library Quick Reference Copyright IBM Corp 2006 GA32 0546 provides information for installation operation and maintenance IBM System Storage TS3100 Tape Library and TS3200 Tape Library SCSI Reference GA32 0547 provides supported SCSI commands and protocol governing the behavior of SCSI interface IBM Ultrium Device Driver Installation and User s Guide GA32 0430 provides instructions for attaching IBM supported hardware to open systems operating systems It indicates what devices and levels of operating systems are supported It also gives requirements for adapter cards and tells how to configure hosts to use the device driver All of the above are with the Ultrium family of devices IBM Ultrium Device Driver Programming Reference GC35 0483 supplies information to application owners who want to integrate their open systems applications with IBM supported Ultrium hardware The ref
88. and Replace 9 5 a66mi097 Figure 9 6 A Library Controller Card being removed from the library 5 Grasp the two thumbscrews and pull the Library Controller Card out of the library 6 Remove the packaging from the replacement Library Controller Card 7 Grasp the two thumbscrews and push the Library Controller Card into the library 8 Tighten the two blue captive thumbscrews on the Library Controller Card 9 Connect the power cord to the back panel of the library then to the electrical source 10 Power ON the library using the power button on the front panel 11 Restore the VPD on the accessor control board to the new Library Controller Card see Configure Library Restore Defaults on page 4 32 12 Run the Library Verify test refer to Service Library Verify on page 4 16 13 Package the failed Library Controller Card in the same packaging that the new control board was shipped to you in and return to IBM Replacing Cartridge Magazines To replace a cartridge magazine refer to one of the following procedures e Using the Web User Interface refer to Manage Library Release Magazine on page 33 e Using the Operator Control Panel refer to Control Magazine on page 4 10 e If your library can not be powered ON refer to Releasing the Magazines Manually on page 8 1 Replacing Magazine Fiducials Magazine fiducials are location sensors utilized by the library accessor Extra mag
89. and severely degrade performance Chapter 2 Installation 2 11 Host Fibre Channel Network 4 e For a Fibre Channel library connect the host interface cable to the host or to a switch If an SC to LC interposer is required refer to Figure 2 14 Plug the network ethernet cable H in Figure 2 12 on page 2 11 or Figure 2 13 lon page 2 1 n page 2 11 into the ethernet port on the back panel of the library If the ethernet connection is directly attached to a server or laptop a crossover ethernet cable may be required Installing a Fibre Channel Interposer Feature Code 5096 For a list of supported adapters and required interposers go to the Technical http www ibm com storage lto Support section on the web at To install the interposer refer to Figure 2 14 and the procedure below 11P1373 Library Fibre Channel Drive Connector a67m0276 Figure 2 14 Interposer installation 1 2 Connect the host SC fibre cable to the matching side of the interposer Connect the drive LC fibre side of the interposer to the drive library Connecting a Power Cord Attention This product can ONLY be used with an approved power cord for your specific geographic region Use of an unapproved power cord may result in not meeting individual country specific safety requirements overheating with potential personal injury and or property damage and a fracture resulting in the internal contacts bei
90. andard EN 55022 The limits for Class A equipment were derived for commercial and industrial environments to provide reasonable protection against interference with licensed communication equipment Attention This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures People s Republic of China Class A Electronic Emission Statement REAREA AR FAAR AA AARP i ERIE Pa RESET BT TEIR F Re PTAA SCO IT AEE Taiwan Class A Electronic Emission Statement ANG FA BEPMUMAMA o E RERNE E Ak AL OT A Oe RAAT HE AS UF gt RAACRE RABRLULMFOHR taiemi Notices D 3 Japan VCCI Class A ITE Electronic Emission Statement CORES HAMELS SERSS TRAMs VCC ORME RSCDSAZAMMAHEE CT COERERERE CERT CERES BIRR CT CEMBVED COBSIMASASMAIEMRERT SLO ER ARZLEMBYES g Industry Canada Class A Emission Compliance Statement This Class A digital apparatus complies with Canadian ICES 003 Avis de conformit a la r glementation d Industrie Canada Cet appareil num rique de la classe A est conform a la norme NMB 003 du Canada Germany Electromagnetic Compatibility Directive Zulassungsbescheinigung laut dem Deutschen Gesetz iiber die elektromagnetische Vertr glichkeit von Ger ten EMVG vom 18 September 1998 bzw der EMC EG Richtlinie 89 336 Dieses Ger t ist berechtigt in bereinstimmung mit dem Deutschen EMVG das
91. aning failure B 2 T53100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Table B 1 Library Sense Keys ASC and ASCQ continued Sense Key ASC ASCQ Description Hardware Error 04 81h 80h Cannot initialize bar code reader 81h 81h No response from bar code reader 81h 82h No response from EEPROM 81h 83h Slave robotic generic problem 81h 84h Setting of gripper pic value failed 81h 85h Setting of slider pic value failed 81h 86h Setting of elevator pic value failed 81h 87h Setting of rotation pic value failed 81h 88h Setting of sled pic value failed 81h 89h Gripper blocked 81h 8Ah Slider blocked 81h 8Bh Elevator blocked 81h 8Ch Rotation blocked 81h 8Dh Sled blocked 81h 8Eh Cannot find gripper block 81h 8Fh Cannot find slider block 81h 90h Cannot find elevator block 81h 91h Cannot find rotation block 81h 92h Cannot find sled block 81h 93h Gripper outside range 81h 94h Slider outside range 81h 95h Elevator outside range 81h 96h Rotation outside range 81h 97h Sled outside range 81h 98h No cartridge present sensor found 81h 99h No slider home sensor found 81h 9Ah No rotation home sensor found 81h 9Bh No sled position sensor found 81h 9Ch The range of gripper is wrong 81h 9Dh The range of slider is wrong 81h 9Eh The range of elevator is wrong 81h 9Fh The range of rotation is wrong 81h
92. are updated during power ON and reset sequences Upon power ON or software reset the library will illuminate all LEDs as soon as POST allows When initialization starts all LEDs will be extinguished and the Ready Activity LED will flash at a reasonable rate of approximately 1 second per cycle When the mechanical initialization is complete the Ready Activity LED will stop flashing and be constantly illuminated If a library failure occurs the Ready Activity LED will turn OFF and the Error LED will illuminate The Operator Control Panel will also display an appropriate error code to help identify the failure The following are additional operational details of LEDs e The Ready Activity LED will be lit any time the unit is powered ON and functional The Ready Activity LED will blink whenever there is library or drive activity This LED will also blink when the unit is OFFLINE e The Clean LED will only be lit when a cleaning REQUIRED has been issued by the drive The LED will be turned OFF after a successful drive cleaning operation e The Media Attention LED will indicate that there is a piece of media which is bad marginal or invalid The LED will turn OFF when all marginal and invalid cartridges have been exported from the library 3 2 TS3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Note To identify the suspect cartridge 1 Navigate to Move Cartridges using the Operator Control Panel Control gt Move
93. aries with multiple drives Chapter 4 Operations 4 11 Configure Library Library Settings If 1 Logical If 2 Logical Library Libraries Mode General 1 2 Random Sequential Auto Clean Autoload Loop Random Sequential Active Slots Autoload Auto Clean Loop Figure 4 10 Configure Library menu Active Slots The following library configuration items are in this menu e Mode Random In random mode the library allows the server s host s application software to select any data cartridge in any order Sequential In sequential mode the library s firmware predefines the selection of the cartridges After initialization the firmware causes the library to select the first available cartridge found counting from the I O Station through slot 22 for loading into the drive 4 12 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide a77ug056 Autoload Sequential mode with autoload mode ON loads the first available cartridge slot with the lowest numerical value that contains a cartridge automatically if the library powers ON with an empty drive Loop Sequential mode with loop mode ON loads the cartridge in the lowest numerical slot after the cartridge in the highest numerical
94. at you can attach to one SCSI bus is limited and is based on the type of bus that you have and the amount of data compression achieved Ultra160 SCSI buses have a bandwidth of 160 MB per second Ultra320 SCSI buses have a bandwidth of 320 MB per second The table below lists the types of SCSI buses and gives the recommended maximum quantity of drives that you can attach Table 1 5 Recommended maximum quantity of drives per SCSI bus Type of SCSI Bus Ultra160 Ultra320 Type of Drive LVD Ultrium 3 2 1 drive at 2 1 compression 2 1 drive at 2 1 compression Using Multiple SCSI Buses The library has two SCSI connectors for each tape drive in the library Each drive can be daisy chained using a SCSI bus jumper Removal of any jumpers will create a SCSI bus for each drive installed in your library for attachment to multiple servers or to multiple SCSI adapter cards on one server Multiple SCSI buses may be required for maximum performance depending on the application and data compression ratio Note however that library Medium Changer control is required on at least one SCSI bus The Medium Changer device is required to be addressed via LUN 1 of the lowest numbered drive position of each logical library The Medium Changer device may additionally be addressed via LUN 1 of other drives in any logical library Chapter 1 Product Description 1 7 Any bus containing a Medium Changer device via LUN 1 of a drive is r
95. azine fiducials are included in your original library shipment 9 6 1S3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide a66mi098 Figure 9 7 Magazine fiducial 1 Remove the cartridge magazine that requires a replacement fiducial refer to Cartridge Magazines 2 25 2 Remove the damaged fiducial by pushing on the fiducial tab J and pulling the fiducial Ff out of the slot in the magazine H 3 Slide the replacement fiducial J into the correct magazine slot H being sure that the fiducial tab on each side of the fiducial is underneath the magazine slot at J and above the magazine slot at J Ensure that the fiducial is not installed in the magazine slot as indicated by W 4 Slide the cartridge magazine into the library and resume normal library operation Replacing the Library Enclosure Note The library weighs 17 59 kg 38 8 Ibs without media and 21 12 kg 46 6 Ibs when both magazines are full 21 cartridges To reduce the risk of personal injury or damage to equipment e observe local health and safety requirements and guidelines for manual material handling e obtain adequate assistance to lift and stabilize libraries during installation or removal and e remove all tapes to reduce the overall weight of the library Chapter 9 Check Adjust Remove and Replace 9 7 You will need
96. be assigned to two logical libraries If you partition a multi drive library each of the magazines must be assigned to a logical library on a magazine boundary The entire magazine must be part of one logical library only In a fully populated 4U library with two logical libraries resource assignments will be as follows e Logical Library 1 will contain Drive 1 and the left cartridge magazines e Logical Library 2 will contain Drive 2 and the right cartridge magazines The I O Station and dedicated cleaning slot DCS are shared among all logical libraries 1 Navigate to Configure Library gt Logical Libraries using the Web User Interface Logical Libraries Number of Logical Libraries 2 a77ug098 Refresh Submit Figure 2 16 The 4U library Configure Library Logical Libraries page 2 Select the number of logical libraries you would like to create in your library 3 Click Submit to create the logical libraries 2 16 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Choosing Library Settings If your library contains only one logical library both general and specific settings will be combined into one table see Figure 2 17 1 Expand Configure Library in the left navigation pane of the Web User Interface 2 Click Library Settings General and enter the following e Library Name Enter a name for your library A maximum of 8 characters is allowed e Library Mode per log
97. ccurs on a tape drive or library in system errolog var adm messages When you have located the error information go to Chapter 6 Troubleshooting on page 6 1 The two following service aid programs are provided with the IBM SCSI Tape Device Driver for SunOS e Tape service program A tape service program called tapesrve c is provided and contains the following service aids Query device serial number Format tape cartridge Force device error dump Save device error dump Download device code The tape service program is invoked by using the opt stddutil tapesrvc command Note You must have root authority to run the tape service program The program is menu driven Use discretion when running this program because it opens the device in diagnostic mode e Sample program A sample program called tapetest c is provided which gives a demonstration of the device driver interface usage The sample program is invoked by using the opt stddutil tapetest command The program is useful for verifying that the device driver and the device are functional The program is menu driven Retrieving from an HP UX System The HP UX system provides information when an error occurs on a tape drive or library in syslog var adm syslog log When you have located the error information go to Chapter 6 Troubleshooting on page 6 1 Appendix C Message Retrieval at the Host C 9 C 10 153100 Tape Library and
98. ching a bar code label to a tape cartridge place the label only in the recessed label area see 4 in Data Cartridge on page 5 1 A label that extends outside of the recessed area can cause loading problems in the drive Attention Do not place any type of mark on the white space at either end of the bar code A mark in this area may prevent the library from reading the label Chapter 5 Ultrium Media 5 5 a69i0082 Figure 5 3 Sample bar code label on the LTO Ultrium 3 Tape Cartridge The volume serial number LTO123 and bar code are printed on the label Guidelines for Using Bar Code Labels Apply the following guidelines whenever using bar code labels Use only IBM approved bar code labels on cartridges to be used in an IBM tape library Do not reuse a label or reapply a used label over an existing label Before you apply a new label remove the old label by slowly pulling it at a right angle to the cartridge case Use peel clean labels that do not leave a residue after being removed If there is glue residue on the cartridge remove it by gently rubbing it with your finger Do not use a s
99. ddress current Monitor gt Library gt Identity Monitor Library gt Library Identity Inventory perform Control gt Re Inventory Manage Library gt Perform Inventory Logical libraries select Configure gt Logical Libraries Configure Library gt Logical Libraries Logs view Monitor gt Library gt Error Log Service Library gt View Logs Mode change Configure gt Library Settings gt Mode Configure Library gt General Mode current Monitor gt Library gt Identity Monitor Library gt Library Identity Network configuration change Configure gt Network Configure Library gt Network Network configuration view Monitor gt Library gt Network Configure Library gt Network Power cycles Monitor gt Library gt Status Monitor Library gt Library Status Restart Not available with this interface Service Library gt Reboot SCSI Inquiry string Monitor gt Library gt Identity Monitor Library gt Library Identity Serial Number Monitor gt Library gt Identity Monitor Library gt Library Identity Slots number active Configure gt Library Settings gt Active Slots Configure Library gt General Status current Monitor gt Library gt Status Monitor Library gt Library Status Time elapsed since power ON Monitor gt Library gt Status Monitor Library gt L
100. ddresses for storage slots and drive slot Upper Left Magazine Library Upper Right Magazine lt Front of 4U library Rear Panel Front of 4U library gt Slot 17 Slot 18 Slot 19 Slot 20 Slot 44 Slot 43 Slot 42 Slot 41 4112 4113 4114 4115 4139 4138 4137 4136 0x1010 0x1011 0x1012 0x1013 0x102B 0x102A 0x1029 0x1028 Slot 13 Slot 14 Slot 15 Slot 16 Drive 2 Slot 40 Slot 39 Slot 38 Slot 37 4108 4109 4110 4111 257 4135 4134 4133 4132 0x100C 0x100D Ox100E 0x100F 0x101 0x1027 0x1026 0x1025 0x1024 Slot 9 Slot 10 Slot 11 Slot 12 Slot 36 Slot 35 Slot 34 Slot 33 4104 4105 4106 4107 4131 4130 4129 4128 0x1008 0x1009 0x100A 0x100B 0x1023 0x1022 0x1021 0x1020 Lower Left Magazine Lower Right Magazine T O Slot 3 Slot 7 Slot 8 DCS Slot 32 Slot 31 Slot 30 Slot 29 18 4102 4103 4127 4126 4125 4124 0x12 0x1006 0x1007 Dieii 0x101F 0x101E 0x101D 0x101C rive T O Slot 2 Slot 4 Slot 5 Slot 6 256 Slot 28 Slot 27 Slot 26 Slot 25 17 4099 4100 4101 0x100 4123 4122 4121 4120 0x11 0x1003 0x1004 0x1005 0x101B 0x101A 0x1019 0x1018 T O Slot 1 Slot 1 Slot 2 Slot 3 Slot 24 Slot 23 Slot 22 Slot 21 16 4096 4097 4098 4119 4118 4117 4116 0x10 0x1000 0x1001 0x1002 0x1017 0x1016 0x1015 0x1014 Dedicated Cleaning Slot Maximum Library Storage Capacity and Data Transfer Rate Maximum library storage capacity and maximum data t
101. demarks of International Business Machines Corporation in the United States or other countries or regions or both AIX RS 6000 AS 400 xSeries IBM Tivoli iSeries TotalStorage OS 400 zSeries pSeries System Storage System i System x System p System z i5 OS The following are U S trademarks of Hewlett Packard Company International Business Machines Corporation and Certance Linear Tape Open LTO Ultrium Intel is a registered trademark of Intel Corporation in the United States or other countries or regions or both Microsoft Windows Windows NT Windows 2000 and the Windows logo are registered trademarks of Microsoft Corporation in the United States or other countries or regions or both Solaris and Sun are registered trademarks of Sun Microsystems Incorporated Unix is a trademark of The Open Group in the United States or other countries or regions or both Other company product or service names may be the trademarks or service marks of others Electronic Emission Notices Federal Communications Commission FCC Class A Statement Note This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not install
102. ding medium recoverable error An error condition that allows continued execution of a program ref Reference reg Register reinventory To inventory again retention The process or function of tightening the tape onto the cartridge if it is sensed that the tape has a loose wrap on the cartridge RH Relative humidity robot Picker robotics Picker assembly RPQ Request for price quotation R W Read write S s Seconds of time SAC Service Action Code Code developed to indicate possible FRU or FRU s to replace to repair the hardware scratch cartridge A data cartridge that contains no useful data but can be written to with new data SCSI Small computer system interface SE Single ended segment A part sel Select serialize To change from parallel by byte to serial by bit serializer A device that converts a space distribution of simultaneous states representing data into a corresponding time sequence of states servo servos An adjective for use in qualifying some part or aspect of a servomechanism E 6 T53100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide servomechanism A feedback control system in which at least one of the system signals represents mechanical motion Small Computer Systems Interface SCSI A standard used by computer manufacturers for attaching peripheral devices such as tape drives hard disks CD ROM players printers and scanne
103. drive s Chapter 1 Product Description 1 15 Library with Ultrium 3 SCSI drive s 2U library 4U library Maximum storage Native 8 8 TB capacity Maximum number of data cartridges 22 Compressed 17 6 TB 2 1 compression Maximum number of data cartridges 45 Native 17 6 TB Compressed 35 2 T 2 1 compression Number of slots 23 including I O Station 48 Including 3 I O station slots and 1 dedicated cleaning slot Maximum data transfer rate Native 80 MB s 288 GB hr Compressed 160 MB s 576 GB hr 2 1 compression Drive type Ultrium 3 Fibre Channel drive Interface Fibre Channel 4 Gb s Environmental Specifications Temperature Operating 10 to 35 C 50 to 95 F Storage without cartridges Wet bulb operating 30 to 60 C 22 to 140 F 26 C 79 0 F maximum Temperature shock immunity maximum rate of change Miscellaneous 10 C 18 F per hour Dust concentration less than 200 microgram cubic meter Altitude operating 2500 meters 8200 ft at 25 C ambient Maximum acoustical noise sound power levels LwAd in bels 6 6 6 8 Humidity Operating 15 to 80 RH non condensing Storage without cartridges 10 to 90 RH non condensing Product Environment The library is designed to operate in a general business environment The library meets the acoustical requirement
104. e 5 5 lists the cartridges and media supplies that you can order for the drive Table 5 5 Media supplies Supply Item Methods of Ordering IBM TotalStorage LTO Ultrium 400 GB Data Cartridge Bar code labels are pre applied to cartridges This media can be used with LTO 3 drives read write e Order the cartridge from your IBM Sales Representative or any authorized IBM Business Partner by specifying Machine Type 3589 Model 009 Specify the VOLSER characters that you want Order as part number 96P1470 color label or 96P1471 black and white label through an IBM authorized distributor for the closest distributor visit the web ee medi a Or call 1 888 IBM MEDIA Specify the VOLSER characters that you want IBM TotalStorage LTO Ultrium 400 GB Data Cartridge Order VOLSER labels separately This media can be used with LTO 3 drives read write Order the cartridge from your IBM Sales Representative or any authorized IBM Business Partner by specifying Machine Type 3589 Model 008 Order as part number 24R1922 through an IBM authorized distributor for the closest distributor visit the web at eee ee TE Or call 1 888 IBM MEDIA Specify the VOLSER characters that you want IBM Ultrium 3 400 GB WORM Tape Cartridge with attached labels IBM TotalStorage 3589 Model 028 Feature Code 2820 is a 20 pack of WORM cartridges labeled with starting volume serial information and optionally packed in individua
105. e Operator Control Panel and or the Web User Interface The recommended method for configuring your library is using the Web User Interface For complete detailed configuration information on all of the functions available on our library using both the Operator Control Panel and the Web User Interface see Chapter 4 Operations on page 4 1 Default library configuration settings are listed in the following table Chapter 2 Installation 2 13 Table 2 2 Default library configuration settings Configuration Item Default Setting for 2U library Default Setting for 4U library DHCP Dynamic Host Configuration ON ON Protocol Network Address 0 0 0 0 0 0 0 0 Drive IDs SCSI drive 4 Drive 1 SCSI or Fibre Channel 4 Fibre Channel drive 4 Drive 2 SCSI or Fibre Channel 5 Res Reserved Slots 0 0 Drive Power ON OFF ON ON Library Mode Random Random Drive 1 is the lower drive slot in a 4U library Drive 2 is the upper drive slot in a 4U library Zero Res Reserved Slots implies 100 percent active slots To configure your library you will be using the Operator Control Panel and or the Web User Interface Static library network settings must be entered using the Operator Control Panel before the library can be accessed remotely using the Web User Interface If your system is serviced by DHCP Dynamic Host Configuration Protocol server the network parameters will be automatica
106. e aborted by pressing CANCEL within the first 3 seconds Web User Interface Many of the same operations performed from the Operator Control Panel can also be performed remotely using the Web User Interface The Web User Interface lets you monitor and control your library from any terminal connected to your network or through the World Wide Web WWW The Web User Interface hosts a dedicated protected Internet site that displays a graphical representation of your library After establishing a connection to the library open any HTML browser and enter the IP address of the library To configure the Web User Interface you must first set the IP address using the Operator Control Panel Login Important Some options of the Web User Interface take the library OFFLINE This inactive mode can interfere with host based application software causing data loss Make sure the library is idle before attempting to perform any remote operations that will take the library OFFLINE To login select the access type and enter the correct password There are three levels of access e User Normal user level e Admin Admin user level e Service Service personnel user level Access to this level is for Service personnel only Use the following password for logging in as an Admin user secure Each level affects which areas you have access to and what actions you can initiate from those areas 3 4 153100 Tape Library and TS3200 Tape Library S
107. e cartridge is unloaded the tape drive writes any pertinent information to the cartridge memory The storage capacity of the LTO CM is 4096 bytes Bar Code Label A bar code label contains e A volume serial number VOLSER that is human readable e A bar code that the library can read Table 5 2 Bar code label requirements for Ultrium tape drives and libraries Ultrium Tape Drive Library Bar Code Label Requirements 3580 Not required 3581 Required with optional Bar Code Reader 3582 Required 3583 Required TS3100 3573 Required TS3200 3573 Required TS3310 3576 Required TS3500 3584 Required When read by a library s bar code reader the bar code identifies the cartridge s VOLSER to the library The bar code also tells the library whether the cartridge is a data cartridge or cleaning cartridge In addition the bar code includes the 5 4 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide two character media type identifier Lx where x equals 1 2 or 3 L identifies the cartridge as an LTO cartridge 1 indicates that the cartridge is the first generation of its type 2 indicates that the cartridge is the second generation of its type 3 indicates that the cartridge is the third generation of its type 5 6 shows a sample bar code label for the LTO Ultrium Tape Cartridge Tape cartridges can be ordered with the labels included or with custom labels To
108. e cartridges for shipping 5 9 Checking for gaps in the seams of a cartridge 5 10 Leader pin in the ihcortect and correct positions 5 11 Placing the dislodged leader pin into Jhe correct position 2 9 12 Rewinding the tape into the cartridge 5 12 Leader Pin Reattachment Kit 5 13 Attaching the leader pin attach tool to the cartridge es ss 14 5 13 5 14 5 15 8 1 8 2 8 3 8 4 9 2 9 3 9 4 9 6 9 7 9 8 9 9 9 10 9 11 10 1 C 1 C 2 C 4 C 5 Winding the tape out of the cartridge 5 15 Removing the C clip from the leader pin 5 15 Attaching the leader pin to the tape 5 16 Access holes for the left magazine 8 2 Access holes for the right magazine 8 3 Left magazine pulled out of the 2U library 8 4 Left Magazines pulled out of the 4U Library 8 4 Drive sled components on back panel of a 2U library 9 2 Drive Sled Components on iback panel of 4U Library SCSI and FC both shown 9 2 Pulling the drive out of the library 9 3 Pushing the drive into the library 9 4 A power supply being removed from the library 9 5 A Library Controller Card being retov d from the library gt e 96 Magazine fiducial 020a 1 1 97 Rear panel of 2U library 98 Rear Panel of 4U Library 9 8 Removing the two screws anchoring the library to the rack 9 9 RID Tag applied to the font ot a 20 lib
109. e device to another bus A facility for transferring data between several devices located between two end points only one device being able to transmit at a given moment byte A string consisting of a certain number of bits usually 8 that are treated as a unit and represent a character A fundamental data unit C capacity The amount of data that can be contained on storage media and expressed in bytes of data cartridge manual rewind tool A device that can be fitted into the reel of a cartridge and used to rewind tape into or out of the cartridge cartridge storage slot Individual slot located within a magazine that is used to house tape cartridges caution notice A word to call attention to possible personal harm to people Contrast with attention and danger CE Customer engineer field engineer service representative centimeter cm One one hundredth of a meter 0 01 m Approximately 0 39 inch channel command An instruction that directs a data channel control unit or device to perform an operation or set of operations char Character CHK Check cleaning cartridge A tape cartridge that is used to clean the heads of a tape drive Contrast with data cartridge command A control signal that initiates an action or the start of a sequence of actions compact disc CD A disc usually 4 75 inches in diameter from which data is read optically by means of a laser compression The process o
110. each side of the rack in your chosen rack location Secure both the front and back of each rail to the rack The rails extend to fit a variety of rack depths Each rail requires 2U of rack space J in Figure 2 5 on page 2 7 2 6 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Q Q O D 5 A N o Figure 2 5 Rear view of a rail installed in a rack 4 Using the Torx wrench included in your shipment remove the screws Ml as shown in Screw locations on the 4U library are similar a77ug011 Figure 2 6 2U library side screws to remove 5 Install the library rack anchors H as shown in Figure 2 7 on page 2 8 on each side of your library using the longest counter sunk screws included in the rack kit Chapter 2 Installation 2 7 N O je 5 N oO Figure 2 7 2U library rack anchors and mounting brackets 6 Install the library mounting brackets H as shown on the 2U library on each side of the library using the screw that was removed from your library and an additional short counter sunk screw included in the rack kit The 4U rack anchors and mounting brackets are similar 7 With library rack anchors and_mounting brackets installed slide the library onto the rails as shown in Figure 2 8 and Figure 2 9 on page 2 9 When the library stops gently push the library to lock the anchors installed on each side of the library to the rails and until the mounting brackets are
111. ed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense D 2 1S3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide IBM is not responsible for any radio or television interference caused by unauthorized changes or modifications to this equipment Unauthorized changes or modifications could void the user s authority to operate the equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation European Union EU Electromagnetic Compatibility Directive This product is in conformity with the protection requirements of EU Council Directive 89 336 EEC on the approximation of the laws of the Member States relating to electromagnetic compatibility IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non recommended modification of the product including the fitting of non IBM option cards This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to European St
112. ed at end of life Users of EEE with the WEEE marking per Annex IV of the WEEE Directive as shown above must not dispose of end of life EEE as unsorted municipal waste but use the collection framework available to customers for the return recycling and recovery of WEEE Customer participation is important to minimize any potential effects of EEE on the environment and human health due to the potential presence of hazardous substances in EEE For proper collection and treatment contact your local IBM representative Battery Return Program This product may contain sealed lead acid nickel cadmium nickel metal hydride lithium or lithium ion battery Consult your user manual or service manual for specific battery information The battery must be recycled or disposed of properly Recycling facilities may not be available in your area For information on disposal of batteries outside the United States go a ww ibm com ilm enviroment products batteryrecycle shtml or contact your local waste disposal facility In the United States IBM has established a return process for reuse recycling or proper disposal of used IBM sealed lead acid nickel cadmium nickel metal hydride and other battery packs from IBM Equipment For information on proper disposal of these batteries contact IBM at 1 800 426 4333 Please have the IBM part number listed on the battery available prior to your call Ta X Fg EA ik Please recycle batteries Safety
113. ee Isolating a Power Supply Problem Library Controller Card See Isolating a Library Controller Card vs Accessor Enclosure Problem on pagel Library Enclosure See Isolating a Library Controller Card vs Accessor Enclosure Problem on pagel Other Problems Web User Interface problems See Isolating Web User Interface Problems on page 6 6 Bar code scanner problems See Isolating Accessor Scanner Problems on page 6 7 Need help with a library password See Contacting IBM Technical Support on page 8 6 Procedures for Isolating CRU Problems Isolating a Power Supply Problem If the Library does not power on 6 4 TS3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide With library power OFF and the power cord unplugged loosed the three thumb screws pull the power supply out half way and then reseat the power supply and tighten the three thumb screws Ensure the power cord is plugged in at the library and at the electrical outlet and then turn library power ON Try another electrical outlet or plug another device into the outlet to test Try another power cord If the power supply seems to be delivering power to the library Operator Control Panel and front panel LEDs may be functioning however air does not flow from the power supply cooling fan grill on the rear of the library replace the power supply refer to Replacing
114. eferred to as a control and data path Any other bus is referred to as a data path For information about control paths see Using Multiple Control Paths on page 1 13 Terminating the Bus The SCSI bus and all of the wires in the SCSI cable must be properly terminated according to the SCSI standard You can plug an external terminator into one of the SCSI connectors A terminator must be installed on the last device on each end of a string of multiple devices A terminator is included with each Ultrium Tape Drive SCSI Connectors and Adapters The library is supported by a wide variety of servers hosts operating systems and adapters These attachments can change throughout the product s life cycle To determine the latest supported attachments visit the web at http www ibm com storage 1to Or contact your IBM Sales Representative Fibre Channel Fibre Channel allows for an active intelligent interconnection scheme called a Fabric to connect devices Everything between the ports on Fibre Channel is called the Fabric The Fabric is most often a switch or series of switches that takes the responsibility for routing The library allows the selection of the following Fibre channel port behaviors e LN Port default setting an automatic configuration that tries arbitrated loop first then switched fabric e L Port arbitrated loop e N Port point to point protocol in a switched fabric topology Fibre Channel I
115. elect an initiator in order to complete the command has failed 00 Initiator Detected Error Message Received 00 Invalid Message Error 00 Command Phase Error 00 Data Phase Error A command could not be completed because too many parity errors occurred during the Data phase 00 Overlapped Commands An initiator selected the drive even though it already had a command outstanding in the drive 00 Continued on next page B 8 1S3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Table B 2 LTO Tape Drive Sense Data continued Bit Address or Name Byte 7 6 5 4 3 2 1 0 12 13 Additional Sense Code ASC Additional Sense Code Qualifier ASCQ Continued Byte 12 Byte 13 ASC ASCO 50 00 Write Append Error A write type command failed because the point at which to append data was unreadable 51 00 Erase failure An Erase command failed to erase the required area on the media 52 00 Cartridge fault A command could not be completed due to a fault in the tape cartridge 53 00 Media Load Eject Failed Sense Key 03 An attempt to load or eject the cartridge failed due to a problem with the cartridge 53 00 Media Load Eject Failed Sense Key 04 An attempt to load or eject the cartridge failed due to a problem with the drive 53 02 Media Removal Prevented An Unload command has failed to eject
116. elected and then the MOVE button in the center of the screen is clicked to activate the move 4 32 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Source Destination Drives 1 E2G372L2 Drive2 1 I O Station 2 I O Station 3 vo Station 1 3FEO69L3 Slot 8 1 3IO0S9L3 Dedicated CLNI17L1 leaning slot O000 Slot 1 1 Slot 2 1 Slot 3 1 Slot 4 1 Slot 5 1 Slot 6 1 Slot 7 1 Slot 9 1 Slot 10 1 OOO0000000 000 Slot 11 1 Slot 12 1 I a77ug072 Figure 4 37 Manage Library Move Media page The following elements appear in the Source and Destination screens Element In the Source screen this identifies the library element that contains a cartridge In the Destination screen this identifies the library element that is empty and can receive a cartridge Status In the Source screen this identifies the element as full In the Destination screen this identifies the element as empty Information In the Source screen this element displays the serial number of the cartridge In the Destination screen this element contains no information Manage Library Perform Inventory This page provides the user to re scan the library to determine the current media inventory Rescan Figure 4 38 Manage Library Perform Inventory page a77ug076 Manage Library Release Magazine This page allows the user to release the right or le
117. engineer pick Pertaining to the library to remove by means of a robotic device a tape cartridge from a storage slot or drive picker A robotic mechanism located inside the library that moves cartridges between the cartridge storage slots and the drive PM Preventive maintenance POR Power on reset port A physical connection for communication between the 3590 and the host processor The 3590 has two SCSI ports Portable Document Format PDF A standard specified by Adobe Systems Incorporated for the electronic distribution of documents PDF files are compact can be distributed globally via e mail the Web intranets or CD ROM and can be viewed with the Acrobat Reader which is software from Adobe Systems that can be downloaded at no cost from the Adobe Systems home page PROM Programmable read only memory PS Power supply PWR Power R rack A unit that houses the components of a storage subsystem such as the library rackmount kit A packaged collection of articles used to install the rack mounted version of the library RAM Random access memory Random access memory A storage device into which data is entered and from which data is retrieved in a nonsequential manner RAS Reliability availability and serviceability record A collection of related data or words treated as a unit recording density The number of bits in a single linear track measured per unit of length of the recor
118. ent X in Logical Library 1 e Commands from Application B about Department Y in Logical Library 2 In this configuration the storage slots and drives in each logical library are dedicated to that library and are not shared among other libraries Commands issued by the applications travel to the library through two unique control paths Thus the data processing for e Department X is confined to the storage slots and drives in Logical Library 1 e Department Y is confined to the storage slots and drives in Logical Library 2 Using Multiple Using Using Control Paths In addition to creating multiple logical libraries any logical library can be configured to have more than one control path When configuring additional control paths additional library sharing configurations and availability options are made possible Access to the logical library is on a first come first served basis and each control path for a logical library can accept commands while the library is in use by another control path By default only the first drive in a logical library will be LUN 1 enabled Note Microsoft Windows 2000 and Microsoft Windows 2003 Removable Storage Manager RSM does not support multiple control paths within a logical library IBM recommends that RSM be disabled to use this feature For a particular logical library you can enable as many control paths as there are drives in that logical library Multiple Control Paths for System
119. ent to home sensor position failed 95 Sled movement to transport position failed AO Movement of I O slot failed Al Sled movement to sensor failed A2 Sled movement to rotation position failed A3 Elevator movement to home position failed A4 Error during rotation to far position A5 Sled movement to I O slot position failed Library 81 Drive wake up failed 88 Error accessing slot status 90 Accessor load not reached Cartridge Present sensor 91 No activity after Load command 92 Timeout while loading tape 93 No activity after load command 94 Timeout drive Unload 95 Drive terminated unsuccessfully 96 Tape not ejected at robot unload 97 Slot not free at robot unload Chapter 7 Error Codes 7 9 7 10 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Chapter 8 Service Procedures Removing Cartridges from Magazine Slots Note Refer to Contacting IBM Technical Support on page 8 6jif a cartridge will not eject from the drive In the event of a severe mechanical problem with the library or if circumstances require you to remove tape cartridges do the following If the Operator Control Panel or the Web User Interface is still operational 1 Move the tapes from the drive s to the magazines using the Move Media command See Manage Library Move Media on page 4 32 2 Use the magazine removal process to release the magazine and remove it from the library To use
120. eparated by periods Each number can be zero to 255 For example 1 160 10 240 could be an IP address Network Mask This address defines and limits users within a local network Gateway Address This address allows access outside the local network TS3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Configure Library User Access This page allows the user to add and modify user accounts Access Level Gl Access Level Name mM 1 New Password Enter Up To Ten Characters Repeat Password OCP Access Pin Enabled OCP Access Pin Code iml Repeat OCP Access Pin Code Support Name Support Phone Support Email Il a77ug082 Refresh Submit Figure 4 30 Configure Library User Access page The following elements are displayed on the User Access page Access Level Choose from 1 User 2 Admin or 3 Service Access Level Name The name associated with the chosen Access Level New Password The password must be a maximum of ten characters Repeat Password Enter the New Password again OCP Access PIN Enabled Select this item if you would like the Operator Control Panel display to be password protected OCP Access PIN Code The password for accessing the Operator Control Panel when the OCP Access PIN is enabled Repeat OCP Access PIN Code Enter the OCP Access PIN Code again Support name The name of the individual within your company to contact for Web User Interf
121. er Cords 10 1 Appendix A TapeAlert Flags A 1 TapeAlert Flags Supported by the Library A 1 TapeAlert Flags Supported by the Drive A 3 Appendix B Sense Data B 1 Library Sense Data Sia ok w g Bell Drive Sense Data BO Appendix C Message Retrieval at the Host CA Obtaining Error Tafanaation Foi an RS 6000 C 1 Library Error Log Example C2 Drive Error Log Example C3 SCSI Bus Error Examplel C4 SCSI Bus Error Example2 C5 Summary Report C6 Retrieving from an AS 400 System with RISC Processor ee By a ae te C7 AS 400 Product Activity Log E ESB Retrieving from a Sun System C9 Retrieving from an HP UX System C9 Notices DA Trademarks Be ok OR eran ae Se DE Electronic Emission Notices S D 2 Federal Communications Comtnission FCC Class A Statement soa a s D2 European Union EU Electromagnetic Compatibility Directive D 3 People s Republic of China Class A Electronic Emission Statement D 3 Taiwan Class A Electronic Emission Statement D 3 Japan VCCI Class A ITE Electronic Emission Statement D 4 Industry Canada Class A mission Compliance Statement D4 Avis de conformit a la r glementation d Industrie Canada D 4 Germany Electromagnetic Compatibility Directive D 4
122. erence contains information about the application programming interfaces APIs for each of the various supported operating system environments xvii xviii TS3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Chapter 1 Product Description The IBM System Storage TS3100 Tape Library 2U library and the IBM System Storage TS3200 Tape Library 4U library provide compact high capacity low cost solutions for simple unattended data backup The 2U library houses up to 22 tape cartridges and a 1 slot I O Station in a compact 2U form factor with easy access to tape cartridges via two removable magazines The 4U library houses up to 45 tape cartridges 44 storage slots and 1 dedicated cleaning cartridge slot and a 3 slot I O Station in a compact 4U form factor with easy access to tape cartridges via four removable magazines By using the IBM TotalStorage LTO Ultrium 400 GB Data Cartridge the Ultrium 3 Tape Drive has the capability of writing up to 400 GB native capacity 800 GB with 2 1 compression The 2U library media capacity is up to 8 8 TB 17 6 TB with 2 1 compression data storage per unit The 4U library media capacity is up to 17 6 TB 35 2 TB with 2 1 compression data storage per unit Both libraries come with Ultrium 3 LVD SCSI or Ultrium 3 4Gb Fibre Channel drives which allow connection to a wide spectrum of open systems servers IBM Ultrium 3 Tape Drives can read and write LTO Ultrium 2 Data Cartridges
123. ertaining to two or more processes that do not depend upon the occurrence of specific events such as common timing signals attention notice A word for calling attention to the possibility of danger to a program device or system or to data Contrast with caution and danger ATTN Attention backup To make additional copies of documents or software for safekeeping bar code A code representing characters by sets of parallel bars of varying thickness and separation which are read optically by transverse scanning bar code label Paper bearing a bar code and having an adhesive backing The bar code label must be affixed to a tape cartridge to enable the library to identify the cartridge and its volume serial number bar code reader A laser device specialized for scanning and reading bar codes and converting them into either the ASCII or EBCDIC digital character code bezel Decorative and safety cover bicolored Having two colors bit Either of the digits 0 or 1 when used in the binary numbering system BM or bill of materials A list of specific types and amounts of direct materials expected to be used to produce a given job or quantity of output browser A client program that initiates requests to a Web server and displays the information that the server returns buffer A routine or storage used to compensate for a difference in rate of flow of data or time of occurrence of events when transferring data from on
124. ervers send requests to that server through a network This configuration is used by Tivoli Storage Manager TSM Configuring all of the servers to communicate with the library through a single common control path This configuration is used in high availability environments such as IBM s High Availability Clustered Microprocessing HACMP and Microsoft s Systems Management Server SMS and Clustered Server Environments Multi initiator configurations are only supported by certain adapters and independent software vendors ISVs Check with your ISV Configuring a single logical library to communicate with multiple servers through multiple control paths This configuration requires that control paths be added see Using Multiple Control Paths on page 1 13 It is used by Backup Recovery and Media Services BRMS 1 12 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Using Library configuration is not limited to the examples given above Many configurations are possible and can be designed according to your business needs For additional information refer to your host application documentation Multiple Logical Libraries for Library Sharing Multiple logical libraries are an effective way for the library to simultaneously back up and restore data from heterogeneous applications For example the library can be partitioned so that it processes e Commands from Application A about Departm
125. essed by persistent binding Persistent binding is an HBA function that allows a subset of discovered targets to be bound between a server and device Implemented by a WWNN or WWPN persistent binding causes a tape drive s WWN to be bound to a specific SCSI target ID After a configuration has been set it survives reboots and any hardware configuration changes because the information is preserved If a drive needs to be replaced the new drive assumes the WWNN of the old drive because the WWNN for the drive is location dependent within the library Because the WWNN does not change persistent binding does not need to be changed thus preventing a potential outage Fibre Channel Connectors and Adapters The library is supported by a wide variety of servers hosts operating systems and adapters These attachments can change throughout the product s life cycle To determine the latest supported attichicnts visit the web al lettp A con storace Uta Sharing on a Storage Area Network With Storage Area Network SAN components the possibilities for connecting multiple systems and multiple drives have increased Not all software and systems are designed to share drives Before you install a drive that would allow two systems to share it check that the systems and their software support sharing If your software does not support sharing note that Fibre Channel switches have a zoning capability to form a SAN partition For systems that do not co
126. eters failed 87 Setting of rotation motor parameters failed 88 Setting of sled motor parameters failed 89 Gripper blocked 1 If this is the first time the library has been powered ON or if it has been moved to a new location ensure that the shipping lock has been removed The lock is located 8A Slider blocked on the top see Removing and Storing the 2 Remove the left and right cartridge magazines refer to 8B Elevator blocked Cartridge Magazines on page 2 25 3 Look inside the library and remove any obvious obstruction that may be preventing the accessor from 8C Rotation blocked functioning properly 4 Cycle library power and retry operation If the error reoccurs refer to Contacting IBM 8D Sled blocked Technical Sup port on page 8 6 e If the error does not reoccur continue with normal library operation 7 2 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Table 7 1 Error Codes continued Error Code Description User Action 8E Cannot find gripper block within the expected range 8F Cannot find slider block within the expected range 90 Cannot find elevator block within the expected range 91 Cannot find rotation block within the expected range 92 Cannot find sled block within the expected range 93 Gripper outside range Gripper has reached a position beyond the expected range 94 Slider outside
127. etmask address d After entering the final digit s in your Netmask address press the ENTER button to apply your entries 6 Press the DOWN button to select Gateway a Press the ENTER button to highlight the Gateway field b Press the UP or DOWN button to select the digit s in your library s Gateway address c Press the ENTER button to highlight the digit s in your library s Gateway address d After entering the final digits in your Gateway address press the DOWN button and select one of the following e Save to save your network settings e Cancel to cancel all of your entries and leave the settings as they were 7 Press the ENTER button to return to the Configure menu 8 Press the CANCEL button to return to the Main menu 9 Press the CANCEL button to return to the home screen Setting the Operator Control Panel Access PIN Navigate to Configure gt Set Access PIN Press the ENTER button to highlight the first digit of the 4 digit Access PIN Use the UP and DOWN buttons to select each digit Press the ENTER button to move to the next digit Repeat these steps for repeating the Access PIN P2aRON a After entering the final digit press the DOWN button and select one of the following e Save to apply your settings e Cancel to delete your settings Entering Date and Time using the Operator Control Panel Navigate to Configure gt Date and Time Use the UP and DOWN buttons to select Time Press t
128. etup Operator and Service Guide User ID User z Password Log in Figure 3 2 Web User Interface login page System Status The System Status screen is always present after login giving current status of the library System Status View Lagend 04 11 2006 17 14 31 Library Name SALESO1 Status Ready Drive 1 Status Ready Slots 17 22 Empty Total 2 I O Station Closed S Library Time 17 14 31 J Figure 3 3 2U library System Status screen System Status View Lagend 04 11 2006 17 14 31 Library Name SALESO1 Status Ready Drive 1 Status Ready Slots 17 22 Empty Total 7 I O Station Closed S Library Time 17 14 31 amp Figure 3 4 4U library System Status screen Status icons indicate the following conditions e The green check mark indicates that the library is fully operational and that no user intervention is required e The yellow exclamation point indicates that user intervention is necessary but that the library is still capable of performing operations e The red X indicates that user intervention is required and that the library is not capable of performing operations Chapter 3 User Interfaces 3 5 3 6 TS3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Chapter 4 Operations The following table lists menu navigation shortcuts to activities that can be performed via the Operator Control Panel and or the Web User Interface Copyright IBM Corp 2
129. evice drivers are included on a CD ROM in the ship group for the library IBM maintains the latest levels of device drivers and driver documentation for the library on the Internet You can use one of the following procedures to access this material Note If you do not have Internet access and you need information about device drivers contact your Marketing Representative e Using a browser type one of the following http www ibm com storage lto ftp ftp software ibm com storage devdrvr Using File Transfer Protocol FTP enter the following specifications FIP site ftp software ibm com IP Addr 207 25 253 26 Userid anonymous Password use your current e mail address Directory storage devdrvr IBM provides Portable Document Format pdf and Postscript ps versions of its device driver documentation in the storage devdrvr Doc directory e IBM_ultrium_tape_IUG pdf and IBM_ultrium_tape_IUG ps contain the current version of the IBM Ultrium Device Drivers Installation and User s Guide e IBM_ultrium_tape_PROGREF pdf and IBM_ultrium_tape_PROGREF ps contain the current version of the IBM Ultrium Device Drivers Programming Reference A list of device drivers for each supported server appears at storage devdrvr Note The device driver for System i servers is included in the OS 400 operating system Chapter 1 Product Description 1 17 1 18 153100 Tape Library and TS3200 Tape Library Set
130. f eliminating gaps empty fields redundancies and unnecessary data to shorten the length of records or blocks concurrent Refers to diagnostic procedures that can be run on one control unit while the rest of the subsystem remains available for customer applications contingent connection A connection between a channel path and a drive caused when a unit check occurs during an I O operation controller A device that provides the interface between a system and one or more tape drives control path drive A drive that communicates messages from the host computer to the library in which the drive is installed CP Circuit protector ctrl Control CU Control unit D danger notice A word to call attention to possible lethal harm to people Contrast with attention and caution data Any representations such as characters or analog quantities to which meaning is or might be assigned data buffer The storage buffer in the control unit This buffer is used to increase the data transfer rate between the control unit and the channel data cartridge A tape cartridge dedicated to storing data Contrast with cleaning cartridge data check A synchronous or asynchronous indication of a condition caused by invalid data or incorrect positioning of data dc Direct current degauss To make a magnetic tape nonmagnetic by means of electrical coils carrying currents that neutralize the magnetism of the tape degausser A
131. face use the following procedure to determine if the scanner library enclosure CRU needs to be replaced 1 Ensure that a supported bar code label or labels are being used Also check for damaged labels see Bar Code Label on page 5 4 With library power OFF reseat the control card CRU and then switch library power ON Perform a re inventory via the Operator Control Panel and view the inventory via the Web User Interface to determine if the labels are now being read If the labels are still not being read properly replace the library enclosure CRU refer to Replacing the Library Enclosure on page 9 7 Chapter 6 Troubleshooting 6 7 6 8 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Chapter 7 Error Codes If an error occurs during operation of the library the library stops the current operation and displays an error code on the LCD screen Unless otherwise noted in try to resolve the error by cycling power to the library and retrying the last operation If the error persists contact support personnel Support menu tree Example Error Code EVENT 6 8D 07 Where e Sequence number 6 indicates the position in sequence list 0 being the most recent e Log shows a load error code 8D sled blocked sub code 07 error during sled movement to rotation position The event log with the library also includes a date stamp for each event Press ENTER to display the a
132. flush with the vertical rack rails a77ugi11 Figure 2 8 Sliding the 2U library into the rack 2 8 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide eee e i vo a77ug109 Figure 2 9 Sliding the 4U library into the rack 8 Using a 2 Phillips screwdriver secure the library to the rack see Figure 2 10 for a 2U library see Figure 2 11 on page 2 10 for a 4U library by placing a screw in the center hole of each mounting bracket and tightening them Ml a77ug112 Figure 2 10 Securing the 2U library to the rack Chapter 2 Installation 2 9 a77ug110 Figure 2 11 Securing the 4U library to the rack Attaching the Library to a Server The 2U library and the 4U library can be attached to servers using the following interfaces e SCSI e Fibre Channel Connecting the Host Interface Cable To connect the host interface cables to the library 1 It is recommended that you shut down and turn OFF the associated server Turn OFF all attached devices Remove the power cables from the server and all attached accessories Important Failure to remove the power cords from these devices before connecting the host interface cable could result in damage to the library 2 For a SCSI library attach one end of the host interface cable to one of the connectors on the back panel of the library see in Figure 2 12 on page 2 11 For a Fibre Channel library attach one end
133. ft magazine from the library E eee A Magazine Right z Release Figure 4 39 Manage Library Release Magazine page a77ug078 Chapter 4 Operations 4 33 Note To manually release a magazine see Releasing the Magazines Manually fon page 8 1 n page 8 1 However this manual process should only be used if the magazine cannot be released using the Operator Control Panel or the Web User Interface Service Library Menu Service Library Clean Drive This page allows the user to clean the tape drive Slot N A Drive 1E a77ug060 Clean Figure 4 40 The 2U library Service Library Clean Drive page Bedi 2 ad a77ug122 Figure 4 41 The 4U library Service Library Clean Drive page Advanced Diagnostics for Service Personnel Only Advanced diagnostics are available to Service personnel after logging in to the Web User Interface using a service password Advance Diagnostic Select Drive fi gt Select Drive Test Drive Self Diagnostic gt Execute Figure 4 42 Service Library Advanced Diagnostics page a77ug059 Service Library View Logs This page allows the user to view the library logs after entering the following e Log Type e Total Number of Entries e Start Entry e Number of Entries per Page 4 34 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide View Drive Logs Select Drive fi Log Type X Total Number Of Entries 0 Start Entry
134. g a cartridge Retry into a slot e No action needs to be taken at this time e If the problem persists contact Technical Support This flag is cleared when the next move command is received 15d Drive Load W There is a potential problem with the cartridge loader or drive when Retry placing a cartridge into a drive e No action needs to be taken at this time If the problem persists contact Technical Support This flag is cleared when the next move command is received 16d Library Door W The operation has failed because the library door is open e Clear any obstructions from the library door e Close the library door e If the problem persists contact Technical Support This flag is cleared when the door is closed 17d Library I O C There is a mechanical problem with the library media I O Station Station 19d Library W Library security has been compromised The door was opened then Security closed during operation 24d Library Cc The library has detected an inconsistency in its inventory Inventory Redo the library inventory to correct inconsistency e Restart the operation Check the applications users manual or the hardware users manual for specific instructions on redoing the library inventory 27d Cooling FAN W One or more fans inside the library have failed This flag is cleared when Failure all fans are working again 32d Unreadable I The library was unable to read the barcode on a cartridge Bar Code
135. g and Storing the Shipping Lock Important The shipping lock which prevents the library accessor from moving during shipment must be removed before the library is powered ON The shipping lock is held in place with a label and is located in the top center of the library After the shipping lock is removed it should be stored on the right side of the back panel of the library for future use To remove and store the shipping lock 1 Remove the blue label a that is securing the lock Hl to the top of the library then remove the lock see Figure 2 2 on page 2 4 Chapter 2 Installation 2 3 a77ug018 Figure 2 2 Shipping lock and label 2 Store the lock i and label a on the rear panel of the library as shown in Figure 2 3 ee yy 1 _ATTEN FON i y a77ug019 Figure 2 3 Library shipping lock and label storage location Rackmounting the Library for Rack Installation ONLY The 2U library and the 4U library are easily installed into a standard 19 inch rack system The 2U library requires 2U 3 5 in of space The 4U library requires 4U 7 in of space 2 4 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide If you are not rackmounting your library skip this procedure and go to the Library to a Server on page 2 10 Important A 2U library weighs 15 59 kg 34 37 Ibs with one drive and without media A 4U library weighs 21 32 kg 47 lbs with one drive and withou
136. g e m E13 Ultrium 3 Tape Drive Sled oh amp amp C E Speed Matching 1 14 Channel Calibration 1 14 Power Management 1 14 Media s a s a woe we mw aw DS Copyright IBM Corp 2006 Library Specifications Product Environment Supported Servers Operating Systems and Software Supported Device Drivers Chapter 2 Installation Choosing a Location Unpacking the Library Verifying the Shipment Installing Library Foot Pads for Desktop Installation ONLY Removing and Storing the Shipping Taek Rackmounting the ae for Rack Installation ONLY Attaching the Library to a Server Connecting the Host Interface Cable Connecting a Power Cord Preparing the Host Verifying the Connection Configuring Your Library Accessing the Configure Menu using the Operator Control Panel Entering Network Daa using the Operator Control Panel Configure Your Library using the Web Tikes Interface Configure Your Library using the Operator Control Panel Eos ee ae a Cartridge Magazines Populating the Library with Data Cartridges Inserting the Cleaning Cartridge Chapter 3 User Interfaces Operator Control Panel Operator Control Panel Philosophy Power ON Display Note about the LEDs Input Modes Power ON OFF Web User Interface Login System Status Chapter 4 Operations Operator Control Panel Menu Tree Monitor Menu Contro
137. g of Tape Cartridges Kee ae is oe oe ee 6 ELT Ordering Media Supplies 5 18 Ordering Bar Code Labels 5 19 Chapter 6 Herea z 6 1 Installation Problems op E e 2 pl Maintenance Problems 6 2 Procedures for Isolating CRU Probleme 64 Isolating a Power Supply Problem 6 4 Isolating Drive Sled Problems 6 5 Isolating a Library Controller Card vs Accessor Enclosure Problem 6 6 Isolating Web User nterface Probles 6 6 Isolating Accessor Scanner Problems 6 7 Chapter 7 Error Codes 7 1 Chapter 8 Service Procedures 8 1 Removing Cartridges from Magazine Slots 8 1 Releasing the Magazines Manually 8 1 Using ITDT for Drive Firmware Updates and Log Retrieval See eee ee os 8 5 Pre Call Checklist eB oA eo om wo 2655 Contacting IBM Technical Support Sow Sten a B26 Chapter 9 Check Adjust Remove and Replace 9 1 Tools Required gt s s cos so t s OI Electrostatic Discharge a 91 Replacing a Tape Drive 91 Replacing a Power Supply 94 Replacing a Library Controller Card 9 5 Replacing Cartridge Magazines 9 6 Replacing Magazine Fiducials 9 6 Replacing the Library Enclosure 9 7 Applying a RID Tag 9 10 Chapter 10 Optional Features Replacement Parts and Pow
138. g to the menu item press the ENTER button to select the menu item Using the UP and DOWN buttons select one of the various predefined states for that item Press the ENTER button to apply the new state Entering Numerical Values Numerical values are needed for network addresses password entries and other configuration entries 1 After navigating to the menu item the current value is displayed and the cursor highlights the first digit of the value that can be changed For each digit to be changed in the value a Use the UP and DOWN buttons to increment decrement the digit b Press the ENTER button to highlight the next editable digit Chapter 3 User Interfaces 3 3 3 Press the ENTER button at the last digit to apply the complete entry or press the CANCEL button to cancel the whole edit process and maintain the original value Power ON OFF Part of the Operator Control Panel is the Power ON OFF button If the library is powered ON pressing this button will initiate a controlled power down of the library soft landing The following operations will take place before the library shuts down completely e The display indicates with an appropriate message that the shutdown is in progress e The library controller finishes all ongoing library and drive activities e The accessor is moved to its home position e The library controller switches OFF the power supply s secondary side Note The shutdown process may b
139. ge 5 6 The label area a in Figure 5 1 provides a location to place a label For more information see Bar Code Label on page 5 4 The insertion guide IM in Figure 5 1 is a large notched area that prevents the cartridge from being inserted incorrectly All generations of the LTO Ultrium Data Cartridge have a nominal cartridge life of 5000 load and unload cycles Capacity Scaling To control the capacity of the cartridge for example to obtain a faster seek time issue the SCSI command SET CAPACITY For information about this command refer to the IBM TotalStorage Ultrium Tape Drive SCSI Reference 5 2 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide WORM Write Once Read Many Certain records retention and data security applications require a Write Once Read Many WORM method for storing data on tape To meet this data storage requirement a new WORM feature has been made available on IBM LTO Ultrium generation 3 drives The WORM feature can be enabled by upgrading to WORM capable drive firmware and using a special WORM tape cartridge No physical hardware changes are required to make Ultrium 3 drives compatible with the WORM feature however appropriate WORM capable drive firmware must be installed WORM Media Because standard read write media are incompatible with the WORM feature a specially formatted WORM tape cartridge is required Each WORM cartridge has a u
140. ge magazines a power supply and a library controller board These items are included with the replacement library enclosure due to safety agency requirements To install the replacement library enclosure in your rack a Place the replacement library enclosure on a solid surface in preparation for installation into the rack b Remove the mounting brackets and anchors from your library and install them on the replacement library see Figure 2 7 on page 2 8 c With assistance slide the replacement library enclosure onto the metal rails that are already in position in the rack d Tighten the mounting bracket_screw to anchor the replacement library enclosure to the rack see Figure 9 10 Install your drive in the replacement library enclosure Exchange the library controller board in the replacement library enclosure with the one installed in your library see Replacing a Library Controller Card on page 9 5 Plug in the power cord and host interface cable into the replacement library enclosure Power on the library Exchange the left and right magazines in the replacement library enclosure with those taken out of the library enclosure being replaced Put the magazines removed from the replacement library enclosure into the library enclosure being returned to IBM Properly fill out the Repair Identification RID Tag with the serial number of your old library and apply the tag to the front of your new library enclosure
141. harp object water or a chemical to clean the label area Examine the label before applying it to the cartridge Do not use the label if it has voids or smears in the printed characters or bar code a library s inventory operation will take much longer if the bar code label is not readable Remove the label from the label sheet carefully Do not stretch the label or cause the edges to curl Position the label within the recessed label area see 5 in Chapter 5 Ultrium Media on page 5 1 With light finger pressure smooth the label so that no wrinkles or bubbles exist on its surface Verify that the label is smooth and parallel and has no roll up or roll over The label must be flat to within 0 5 mm 0 02 in over the length of the label and have no folds missing pieces or smudges Do not place other machine readable labels on other surfaces of the cartridge They may interfere with the ability of the drive to load the cartridge Write Protect Switch The position of the write protect switch on the tape cartridge see 1 in fon page 57 5 6 determines whether you can write to the tape If the switch is set to the M The locked position solid red data cannot be written to the tape The unlocked position black void data can be written to the tape TS3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide If possible use your server s application software to write protect
142. he CANCEL button to return to the Main menu Press the CANCEL button to return to the home screen Configure Your Library using the Web User Interface To configure your library using the Web User Interface complete the following procedures OPN oOoN 10 Choosing Library Settings on page 2 17 Choosing Drive s Interface Identification Settings on page 2 18 Configure Library Network on page 2 18 Choosing the Number of Logical Libraries for Your 4U Libra Entering Date and Time using the Web User Interface on page 2 20 Entering Control Path Failover License Activation Key on page 2 20 Chapter 2 Installation 2 15 Logging on to the Web User Interface To complete the configuration of your library using the Web User Interface follow the aa below If T have a 2U library proceed to the section Choosing Librar Settings on page 2 17 1 On your host computer open Internet Explorer 2 In the browser address field enter your library s IP Address 3 When the login screen appears enter the following e Username admin e Password secure User ID User Password Log in Figure 2 15 Log in screen on the Web User Interface Choosing the Number of Logical Libraries for Your 4U Library If you have a 2U library or do not wish to partition your 4U library proceed to the next section Choosing Library Settings on page 2 17 One cartridge magazine cannot
143. he ENTER button to highlight the first time field Using the UP and DOWN buttons enter each digit of the time HHMM After selecting each digit press ENTER to move to the next field PONS 5 After you have correctly entered the time press ENTER to select Time 2 24 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide 6 Press the DOWN button to select Date 7 Press the ENTER button to highlight the first date field 8 Using the UP and DOWN buttons enter each digit of the DATE MMDDYYYY After selecting each digit press ENTER to move to the next field 9 After you have correctly entered the date press ENTER to select Date 10 Press the DOWN button to select SUBMIT 11 Press ENTER to apply your changes Entering Control Path Failover License Activation Key using the Operator Control Panel 1 Navigate to Configure gt Control Path Failover Press the ENTER button to highlight the first digit of the 12 digit license key Use the UP and DOWN buttons to select each digit Press the ENTER button to move to the next digit After entering the final digit press the DOWN button and select one of the following oF oh e Save to apply your settings e Cancel to delete your settings Restoring Factory Default Settings using the Operator Control Panel DO NOT USE THIS ITEM UNLESS YOU WOULD LIKE TO ERASE ALL LIBRARY SETTINGS AND RESTORE FACTORY DEFAULT SETTINGS For more information about th
144. he MIB will be sent by the library or that they will be sent in the future This appendix lists TapeAlert flags that are supported by the Ultrium 3 Tape Drives TapeAlert Flags Supported by the Library Parameter Flag name Type Description Code Old Library C The media changer mechanism is having difficulty communicating with Hardware A the drive e Turn the library OFF then ON e Restart the operation If problem persists contact Technical Support 02d Library W There is a problem with the media changer mechanism If the problem Hardware B persists contact Technical Support 03d Library C The media changer has a hardware fault Hardware C e Make sure the media changer and drives are not being used by any host then reset the library from the front panel e If the problem persists contact Technical Support 04d Library C e Make sure the media changer and drives are not being used by any Hardware D host then reset the library from the front panel e If the problem persists contact Technical Support Copyright IBM Corp 2006 13d Library Pick W Retry There is a potential problem with the cartridge loader picking a cartridge from a drive or slot e No action needs to be taken at this time e If the problem persists contact Technical Support This flag is cleared when the next move command is received 14d Library Place W There is a potential problem with the cartridge loader placin
145. he same bus Host Bus Adapter HBA Compatibility Ensure that the library is compatible with the HBA For best performance the HBA used for this library should be SCSI 3 LVDS Pay particular attention to any steps describing settings of various jumpers and or switches HBA LUN 0 1 Support A single ID will address both drive and library since the drive is LUN 0 and the library is LUN 1 These models require an HBA that supports LUN scanning which must be enabled at the HBA Cable Connections Ensure that there are no bent pins on cables and that all connections are securely fastened Fibre Channel Tape Support Make sure that Fibre Channel Tape Support is enabled if you are installing a library with a Fibre Channel drive SCSI Cable Length Ensure that the maximum cable length is not over 25 meters 82 ft for a single device on the bus or 12 meters 40 ft for multiple devices Internal SCSI length within the library accounts for 2 ft SCSI Termination Verify proper termination on both ends of the SCSI bus Backup Application Installation Refer to the documentation included with your backup application software instructions on how to verify proper installation Device Driver Installation Make sure that the proper device driver if applicable is installed for the library Contact your support representative for more information Note Many backup applications use their own drivers for the library and drive
146. he specified drive type Table 4 4 Drive Identity page elements Menu Item Description 2U Library 4U Library SCSI Fibre SCSI Fibre Vendor ID This identifies the manufacturer of the tape drive X X X X Chapter 4 Operations 4 19 Table 4 4 Drive Identity page elements continued Menu Item Description 2U Library 4U Library SCSI Fibre SCSI Fibre Product ID This is the SCSI inquiry string of the tape drive X X X X Serial This is the unique identification number of the tape drive X X X X Number that was assigned by the manufacturer Firmware This is the current level of firmware installed on the drive X X X X Revision To ensure you are running the latest version of firmware visit http www ibm com For information on updating our firmware refer to Service Library Upgrade Firmware on page 4 36 SCSI ID This is the unique identifier assigned to the SCSI drive to X X enable it to receive communications from the host computer Element This is the unique identifier assigned to the drive that X X X X Address allows the host to recognize and communicate with the drive Library If the Fibre Channel drive is the drive that communicates X X Master all messages from the host to the library then it is Control Path considered the control path drive If the drive is the control Drive path drive this element displays Yes
147. ia or if you do not have Internet access order the cartridge from any authorized IBM Business Partner or your IBM Sales Representative or e call 1 888 IBM MEDIA Leader Pin Reattachment Kit Order as part number 08L9129 through an IBM authorized distributor for the closest distributor visit the web at http www ibm com storage mediap Manual Rewind Tool Order as part number 08L9130 through an IBM authorized distributor for the closest distributor visit the web at http www ibm com storage medi a Ordering Bar Code Labels The IBM TotalStorage Tape Drive does not require cartridge bar code labels If you use your data cartridges or cleaning cartridges in an IBM tape library product you may need cartridge bar code labels if your tape library product requires them You can order these labels separately from the IBM Data Cartridges and Cleaning Cartridges You can order bar code labels directly from the authorized label suppliers in Table 5 6 Authorized suppliers of custom bar code labels In America In Europe and Asia EDP Colorflex 2550 W Midway Blvd Broomfield CO 80020 U S A Telephone 800 522 3528 http www colorflex com EDP Europe Ltd 43 Redhills Road South Woodham Ferrers Chelmsford Essex CM3 5UL U K Telep one 1245 322380 0 http www edpeurope com media_labelling htm Chapter 5 Ultrium Media 5 19 Table 5 6 Authorized suppliers of c
148. ibrary Menu The Monitor Library menu contains the following sub menu items e Monitor Library Library Identity e Monitor Library Drive Identity on page 4 19 e Monitor Library Library Status on page 4 21 e Monitor Library Drive Status on page 4 22 e Monitor Library Inventory on page 4 24 Monitor Library Library Identity This page provides access to the static information about the library No changes can be made from this page Table 4 3 ists all available elements on the Library Identity page An X indicates that the element displays for the specified library type Table 4 3 Library Identity page elements Menu Item Description 2U 4U Serial Number This is the unique identification number assigned by the manufacturer X X Product ID This is the SCSI inquiry string of the library X X 4 18 TS3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Table 4 3 Library Identity page elements continued Menu Item Description 2U 4U Currently This is the current level of firmware installed on the library To ensure X X Installed Library you are running the latest version of firmware visit Firmware For information on updating your firmware refer to Service Library Upgrade Firmware on Bootcode This is the level of bootcode firmware currently installed on the library X X Firmware Bootcode is the firmware that all
149. ibrary Status 4 2 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Table 4 1 Menu navigation shortcuts continued Component Information Activity Menu Navigation Shortcuts Operator Control Panel Web User Interface Drive Clean Service gt Service gt Clean Drive Service Library gt Clean Drive Control path enable Configure gt Drive gt Control Paths Configure Library gt Drive Control Path Failover license key Configure gt Control Path Failover Configure Library gt Control Path Failover Diagnostics run Service gt Service gt Drive Tests Service Library gt Perform Diagnostics Firmware current level Monitor gt Drive gt Identity Monitor Library gt Drive Identity Firmware upgrade Service gt Service gt Drive FW Upgrade Service Library gt Upgrade Firmware Interface type Configure gt Drive gt Drive Interface Configure Library gt Drive Power turn OFF ON Service gt Service gt Drive Power Configure Library gt Drive SCSI Loop ID current Monitor gt Drive gt Identity Monitor Library gt Drive Identity Serial Number Monitor gt Drive gt Identity Monitor Library gt Drive Identity Status current Monitor gt Drive gt Status Monitor Library gt Drive Status Temperature Monitor gt Drive gt Status Magazines Unlock Con
150. ical library Random In random mode the library allows the server s host s application software to select any data cartridge in any order Sequential In sequential mode the library s firmware predefines the selection of the cartridges After initialization the firmware causes the library to select the first available cartridge found counting from the I O Station through the last slot in your library for loading into the drive Autoload Sequential mode with autoload mode ON loads the first available cartridge slot with the lowest numerical value that contains a cartridge automatically if the library powers ON with an empty drive Loop Sequential mode with loop mode ON loads the cartridge in the lowest numerical slot after the cartridge in the highest numerical slot has been filled and sent back to its home slot This allows endless backup operations without user interaction e Active Slots Select the number of active slots you would like to assign in your library This item will affect the number of Res Reserved Slots shown on the Operator Control Panel menu under the Configure menu Note Slots can be reserved so that they are invisible to the host It may be necessary to reserve slots in order to match the number of available slots to the ISV software licensing Slots will be reserved starting with the highest element address Slot 44 e Auto Clean Enabled Automatically cleans drive when drive request
151. ide accurate and useful information If you have comments or suggestions for improving this publication send your comments by e E mailing IBM Internet or IBMLink from US starpubs us ibm com IBMLink from Canada STARPUBS at TORIBM Include the following information in your e mail Exact publication title Form number for example GA32 1234 02 or part number located on the back cover of the publication Page number to which you are referring e Using the Readers Comments form at the back of this publication e Mailing your comments to International Business Machines Corporation Information Development Department GZW 9000 South Rita Road Tucson AZ 85744 0001 USA Contacting IBM Technical Support In the USA Call 1 800 IBM_SERV 1 800 426 7378 All other Countries Regions Visit http www ibm com To open a Service Request online Under Get Support click on Open a Service Request Copyright IBM Corp 2006 iii iv 1S3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Contents Read this First re Accessing Online Technical Sippott sa fee a a aiii Registering for My Support iii Sending Us Your Comments iii Contacting IBM Technical Support iii Figures a es ew oe ee ee we VEF Tables 2 bea ee we ee we amp 2 Safety and Environmental Notices xi Danger Notice 3 e 4 amp den a wg Xt
152. idge that is suspected of being defective or contaminated should NOT be reused in any drive Clean Drive LED e Make sure you are using an Ultrium universal cleaning cartridge see Cleaning Cartridge on page 5 4 e Make sure the cleaning cartridge has not expired A cleaning cartridge is good for 50 cleans O T problem still exists refer to Contacting IBM Technical Support on page Error LED Make a note of the error and sub error code then refer tof Chapter 7 Error Codes on page 7 1 Firmware Update library firmware Refer to Service Librar Upgrade Firmware on Update drive firmware Refer to Service Service Drives on page 4 16 or Service Library Upgrade Firmware on page 4 36 Cartridge Movement Problems Cartridge placement problems Magazine slot prism fiducials NOT seated properly can result in gripper or slider error codes due to the fiducial interfering with the back edge of the cartridge Release and pull magazines out of the library for inspection Inspect the light pipe fiducials on each slot of the magazine for proper seating Cartridge will not eject from drive 1 Power cycle the library allow it to complete initialization which in rare cases can take as long as 10 minutes and then retry unloading the cartridge using the library Operator Control Panel 2 Allow the drive to complete all operations This may take a
153. impossible request Those situations will include but are not limited to Moving a cartridge from any source to a full slot Moving a cartridge from an empty slot Loading a cartridge from any source to a full drive Unloading a cartridge from an empty drive e Any error detected by the library or drive controller and not recoverable through predetermined firmware algorithms will be considered as fatal An error code will be displayed on the Operator Control Panel display and the error LED will Copyright IBM Corp 2006 3 1 become illuminated The error code will remain on the Operator Control Panel until a push button is pressed which will cause the Operator Control Panel to return to the Home Screen e Numeric error codes are only used for unrecoverable fatal errors otherwise text status messages are displayed Power ON Display When the library powers ON or resets it goes through several internally controlled processes that allow it to get initialized and running These processes are called Power On Self Test POST During the POST the Operator Control Panel will display appropriate information to keep the user informed When the POST is finished the library will display the current library status in the Home Screen Startup Firmware Rev 120R Drive 1 Magazines 2 I O Station empty Idle Random TS3100 Accessor Idle Random a77ug030 Figure 3 1 Power ON Screens Note about the LEDs All LEDs
154. in Code Repeat OCP Access Pin Code Support Name Support Phone Support Email a77ug082 Refresh Submit Figure 2 21 The Configure Library User Access screen Entering Date and Time using the Web User Interface 1 Click Date amp Time in the left navigation pane 2 Enter the current Time using the HH MM SS format 3 Enter the current Date using the MMDDYYYY format 4 Click one of the following e Refresh to update the current screen e Submit to apply changes made to the current screen Date amp Time Time 24H fiz fa sf Date Manth TE Day h Year 2006 Refresh Submit a77ug061 Figure 2 22 The Configure Library Date and Time screen Entering Control Path Failover License Activation Key 1 Navigate to Configure Library gt Control Path Failover 2 Enter the 12 digit license key in the spaces provided 2 20 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Control Path Failover Feature Activation Key j x Doo a77ug117 Refresh Activate Figure 2 23 The Configure Library Control Path Failover License Activation screen 3 Click Activate to save the license key The following screen will display if you Control Path Failover Control path failover is currently activated on this library have correctly entered the license key a77ug118 Figure 2 24 License Key verification screen Configuring Logs and Traces using the Web User Interface
155. in Reattachment Kit part number 08L9129 to correctly seat the pin see Repositioning a Leader Pin on page 5 11 Then immediately use data recovery procedures to minimize chances of data loss 3 Review media handling procedures Example Improper Placement of Leader Pin see Figure 5 8 on page 5 11 The leader pin is misaligned Perform the following steps 1 Look for cartridge damage 2 Use the IBM Leader Pin Reattachment Kit part number 08L9129 to correctly seat the pin Then immediately use data recovery procedures to minimize chances of data loss Repositioning or Reattaching a Leader Pin Attention Use a repaired tape cartridge only to recover and move data to another cartridge Continued use of a repaired cartridge may void the warranties of the drive and the cartridge 5 10 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide If the leader pin in your cartridge becomes dislodged from its pin retaining spring clips or detaches from the tape you must use the IBM Leader Pin Reattachment Kit part number 08L9129 to reposition or reattach it Do not reattach the pin if you must remove more than seven meters 23 feet of leader tape The sections that follow describe each procedure Attention Use a repaired tape cartridge only to recover and move data to another cartridge Continued use of a repaired cartridge may void the warranties of the drive and the cartridge Reposit
156. installed A brief description of the problem Having this information available when you call for customer assistance will enable support personnel to resolve your problem in the most efficient manner possible e To contact IBM Technical Support In the USA 1 800 IBM_SERV 1 800 426 7378 All other Countries Regions To open a Service Request online Under Get Support click Open a Service Request Chapter 8 Service Procedures 8 7 8 8 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Chapter 9 Check Adjust Remove and Replace Tools Required To service a library you may need one or more of the following tools e 1 Phillips screwdriver e Ground strap recommended if available Electrostatic Discharge Important A discharge of static electricity can damage static sensitive devices or microcircuitry Proper packaging and grounding techniques are necessary precautions to prevent damage To prevent electrostatic damage observe the following precautions e Transport products in static safe containers such as conductive tubes bags or boxes e Keep electrostatic sensitive parts in their containers until they arrive at static free stations e Cover the unit with approved static dissipating material If available provide a ground strap connected to the work surface and properly grounded tools and equipment If a ground strap is not available touch a metal surface to discha
157. intact free of any foreign objects and have no cracks or deformed or bent contacts 7 Extend the black pull out tab located underneath the lower right corner of the drive sled 8 Slowly insert the new tape drive into the drive slot and align the connectors on the library while supporting the drive assembly Ensure that the black tab remains extended Important Push in on the tape drive handle E while supporting the bottom of the tape drive until it is properly seated Damage to the connector pins may occur if this procedure is not followed 9 Push the tape drive slowly into the drive slot until the drive seats itself against the back of the library Chapter 9 Check Adjust Remove and Replace 9 3 a77ug028 Figure 9 4 Pushing the drive into the library 10 Tighten the captive thumbscrews IJ until the drive is secure Note Be sure to use supported cabling configurations 11 Push the black tab back underneath the drive sled When inserted properly only the handle of the tab will be visible 12 Power ON the library using the power button on the front panel 13 Run the Library Verify test refer to Service Library Verify on page 4 16 Replacing a Power Supply 1 Power OFF the library using the power button on the front panel 2 Disconnect the power cord from the electrical source then from the library 9 4 TS3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide 2
158. ioning a Leader Pin A leader pin that is improperly seated inside a cartridge can interfere with the operation of the drive shows a leader pin in the incorrect E and correct a positions To place the leader pin in its proper position you will need the following tools e Plastic or blunt end tweezers e Cartridge manual rewind tool from Leader Pin Reattachment Kit part number 08L9129 L a67e0057 Figure 5 8 Leader pin in the incorrect and correct positions The cartridge door is open and the leader pin is visible inside the cartridge To reposition the leader pin perform the following steps 1 Slide open the cartridge door E in Figure 5 9 on page 5 12 and locate the leader pin B in Figure 5 9 on page 5 12 You may need to shake the cartridge gently to roll the pin toward the door Chapter 5 Ultrium Media 5 11 Eig i H il PEPE a67e0058 Figure 5 9 Placing the dislodged leader pin into the correct position The cartridge door is open to show the leader pin 2 With plastic or blunt end tweezers grasp the leader pin and position it in the pin retaining spring clips El in Figure 5 9 Be careful not to touch the tape 3 Press the leader pin gently into the clips until it snaps into place and is firmly
159. is is the current speed setting of the drive Choices are X X Auto where the drive will automatically negotiate the speed of the drive to match that of the server 1Gb s 2Gb s or 4Gb s Topology This is the type of Fibre Channel connection to the host X X FC AL Loop This is the Fibre Channel Arbitrated Loop ID of the drive X X ID Drive 1 Status As Of 11 04 14 Library Time Status Idle Cartridge In Drive N A Drive Error Code No Error Drive Temperature N A normal range 15 C 55 C Cooling Fan Active On Drive Activity Idle Port A Status logged out Port Name 2002000E111006CC Speed 4 Gb s Topology L Port FC AL Loop ID a Drive 2 Status As Of 11 04 14 Library Time Status O Ready Cartridge In Drive None Drive Error Code No Error Drive Temperature N A normal range 15 C 55 C Cooling Fan Active On Drive Activity Ready Figure 4 23 The 4U library Monitor Library Drive Status page Chapter 4 Operations a77ug093 4 23 Monitor Library Inventory This page provides detailed information about the tape inventory in the library A summary of each magazine is shown To get detailed information click on the button This will expand the display for the magazine Drive Inventory 4 I0 Station Refresh Figure 4 24 The 2U library Monitor Library Inventory page 4 24 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Inventory Sta
160. is menu item see Configure Restore Defaults on page 415 Cartridge Magazines The library has removable magazines Magazine access is password protected For safety reasons the accessor motion is stopped when a magazine is removed The magazines can be released using the Operator Control Panel or the Web User Interface In case the Operator Control Panel or Web User Interface initiated process has failed or the library no longer has power a manual emergency release is available Important To manually release a magazine see Releasing the Magazines Manually on page 8 1 anually on page 8 1 This manual process should only be used if the magazine cannot be released using the Operator Control Panel or the Web User Interface 2U Library Cartridge Magazines The 2U library has two cartridge magazines The left cartridge magazine see Figure 2 27 on page 2 26 has ten storage slots and houses the 1 slot I O Station The right magazine See Figure 2 28 on page 2 26 ge slots For information about Element Addressing see Chapter 2 Installation 2 25 a77ug020 Figure 2 27 2U library left magazine a77ug021 Figure 2 28 2U library right magazine 2U Library I O Station The I O Input Output Station see Figure 2 29 on page 2 27 in a 2U library is part of the left magazine To open the I O Station select Control gt Open I O Station The I O Station will pop open To close the I
161. it reflects the current physical direction A 0 means that the current direction is away from the physical beginning of the tape A 1 means that the current direction is towards the physical beginning of the tape Relative LPOS fields Bytes 30 33 reports the current physical position on the tape SCSI Address field Byte 34 reports the SCSI Bus Address for the drive Values returned range from 00h to OFh B 10 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Appendix C Message Retrieval at the Host Retrieving message from different hosts are discussed in this appendix Obtaining Error Information From an RS 6000 IBM device drivers for the RS 6000 system logs error information when an error occurs on a tape drive or library The error information includes the following 1 Device VPD 2 SCSI command parameters 3 SCSI sense data if available The AIX Tape and Media Changer Device Driver for the RS 6000 provides logging to the system error log for a variety of errors You can view the error log by following this procedure 1 At the AIX command line type errpt pg to display a summary report or type errpt a pg to display a detailed report Press Enter Note In most cases you will use the summary report to find the date and time of any errors related to library devices then use the detail report to obtain the sense data needed to identify the cause of the error 2 Press Enter
162. ktop installation 2 1 Device drivers supported 1 17 DHCP 2 14 2 18 2 23 4 14 4 28 diagnostics 4 35 diagnostics advanced 4 34 Drive channel calibration 1 14 power management 1 14 speed matching 1 14 drive configuration 4 27 drive dump saving to host 4 35 drive firmware curent version 4 19 drive interface 4 14 drive logs 4 35 drive serial number 4 19 drive settings 2 23 drive status 4 22 drive clean 4 34 E element addresses 1 11 environment 1 16 operating 1 16 particulates 1 16 environmental specifications 1 15 errors obtaining from library and drives C 1 RS 6000 C 1 errpt command using C 1 Ethernet Port 1 3 F factory default settings 4 15 fan vents 1 3 Fibre Channel 1 6 Fibre Channel interface 1 8 cables and speeds 1 8 connectors and adapters 1 9 persistent binding 1 9 sharing ona SAN 1 9 zoning 1 9 fibre channel interposer 2 12 Fibre Channel ports 1 8 Firmware updating using ITDT Tool 8 5 firmware upgrade 4 36 foot pads installing 2 2 front panel components 1 1 G Gateway address 2 14 2 23 Gateway Address 2 18 4 14 4 28 glossary E 1 H host bus adapter 1 10 host connection verifying 2 13 host interface cable 2 10 host interface connectors 1 3 host interfaces 1 6 host preparation 2 13 hp ux system error information C 9 humidity 2 1 I O Station 1 1 2 25 identifying a suspect cartridge 1 1 3 2 installation 2 1 interfaces 1 6 internal view of library
163. l s teeth between the teeth of the hub Turn the tool clockwise until you see the end of the tape inside the cartridge Then slowly turn the rewind tool counterclockwise to bring the tape edge toward the cartridge door E in Figure 5 13 on page 5 15 3 Continue to turn the rewind tool counterclockwise until approximately 13 cm 5 in of tape hangs from the cartridge door If necessary grasp the tape and pull gently to unwind it from the cartridge 4 Remove the rewind tool by pulling it away from the cartridge Set the tool and the cartridge aside 5 14 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide A67E0035 Figure 5 13 Winding the tape out of the cartridge Turn the cartridge manual rewind tool clockwise to see the end of the tape then turn it counterclockwise to bring the tape to the cartridge door 5 On the leader pin Kl in Figure 5 14 locate the open side of the C clip A in Figure 5 14 The C clip is a small black part that secures the tape E in Figure 5 14 to the pin 6 Remove the C clip from the leader pin by using your fingers to push the clip away from the pin Set the pin aside and discard the clip oS Figure 5 14 Removing the C clip from the leader pin Use your fingers to push the C clip from the leader pin A67E0036 7 Position the tape in the alignment groove of the leader pin attach tool El in Figure 5 15 on page 5 16 8 Place a new C clip i
164. l Menu Configure Menu Service Menu Web User Interface Menus Monitor Library Menu Configure Library Menu Manage Library Menu Service Library Menu 1 15 1 16 1 17 1 17 2 1 2 1 2 2 23 24 z210 2 10 2 12 2 13 2 13 213 2 14 2 15 2 22 lt 2 25 2 30 2 31 3 1 4 1 4 3 4 4 49 4 10 4 16 4 17 4 18 4 25 4 32 4 34 Chapter 5 Ultrium Media 5 1 Cartridge Compatibility 51 Data Cartridge e 2 2 e ge goe y a DL Capacity Scaling S A WORM Write Once Read Many soa ow o n aD WORM Media aoaaa BS Data Security on WORM Media so o OS WORM Media Errors 53 Cleaning Cartridge 2 ee BA Cartridge Memory Chip LTO CM oe ee O4 Bar Code Label 54 Guidelines for Using Bar ade Labels goa a 260 6 Write Protect Switch 5 6 Handling the Cartridges 2 2 2 25 7 Provide Training sa od p E se ee 4 De Ensure Proper Packaging rae 5 8 Provide Proper Acclimation and Environmental Conditions S s Perform a Thorough Inspection gor og Gee bed Examples of Cartridge Problems 5 10 Repositioning or Reattaching a Leader Pin 5 10 Repositioning a Leader Pin 51 Reattaching a Leader Pin 5 13 Environmental and Shipping Specifications for Tape Cartridges woe ew E BZ Disposin
165. l Storage Shipping Temperature E i 16 to 32 C 61 to 90 F 16 to 25 C 61 to 77 F ta Relative humidity 10 to 80 20 to 80 20 to 50 5 to 80 non condensing Maximum wet bulb 5 2 5 F temperature ae 26 C 79 F 26 C 79 F 26 C 79 F Note 1 Operational storage equals less than one year 2 Archival storage equals one to ten years Disposing of Tape Cartridges Under the current rules of the U S Environmental Protection Agency EPA regulation 40CFR261 the LTO Ultrium Tape Cartridge is classified as non hazardous waste As such it may be disposed of in the same way as normal office trash These regulations are amended from time to time and you should review them at the time of disposal If your local state country non U S A or regional regulations are more restrictive than EPA 40CFR261 you must review them before you dispose of a cartridge Contact your account representative for information about the materials that are in the cartridge If a tape cartridge must be disposed of in a secure manner you can erase the data on the cartridge by using a high energy ac degausser use a minimum of 1200 oersted peak field over the entire space that the cartridge occupies Degaussing makes the cartridge unusable If you burn the cartridge and tape ensure that the incineration complies with all applicable regulations Chapter 5 Ultrium Media 5 17 Ordering Media Supplies Tabl
166. l jewel cases Attached labels have been preprinted with a Bar Code that ends with LT where L stands for LTO and T identifies the cartridge as a WORM cartridge This media can be used with LTO 3 drives read write Order by Machine Type Model and Feature Code through an IBM authorized distributor for the closest distributor visit the web at http www ibm com storage media e If you do not have Internet access order the cartridge from any authorized IBM Business Partner or your IBM Sales Representative Call 1 888 IBM MEDIA IBM Ultrium 3 400 GB WORM Tape Cartridge without attached labels IBM TotalStorage 3589 Model 029 Feature Code 2920 is a 20 pack of WORM cartridges packed in individual jewel cases with unattached blank labels This media can be used with LTO 3 drives read write Order by Machine Type Model and Feature Code through an IBM authorized distributor for the closest distributor visit the web at http www ibm com storage media e If you do not have Internet access order the cartridge from any authorized IBM Business Partner or your IBM Sales Representative Call 1 888 IBM MEDIA IBM TotalStorage LTO Ultrium 200 GB Data Cartridge Bar code labels are pre applied to cartridges This media can be used with LTO 2 drives read write and LTO 3 drives read write Order the cartridge from your IBM Sales Representative or any authorized IBM Business Partner by specifying
167. ler card CRU electronics is the most likely failure If only the Web User Interface has failed please see Isolating Web User Interface Problems before replacing any CRUs If a control card error code has been obtained and reseating power cycling and updating the library firmware did not fix the problem the controller card CRU is the most likely failing CRU refer to Replacing a Library Controller Card on page 9 5 If the error code indicates an accessor type error slider elevator sled etc release and remove both magazines see Control Magazine on pag e Manage Library Release Magazine on page 4 33 or Releasing Magazines Manually on page 8 1 and observe the accessor path for any obvious obstruction or problems Resolve any observed_problem if possible Otherwise replace the library enclosure CRU refer to Replacing the Libra If the problem is intermittent or if a particular electronic or mechanical function of the library is not working properly as evidenced through observation or by error code the library enclosure CRU is the most likely failing CRU refer to Replacing the Library Enclosure on page 9 7 Isolating Web User Interface Problems If the Web User Interface is not functioning at all or if it is intermittently functioning review the following steps to ensure that it is properly configured or to help determine which CRU or part needs to be replaced The comple
168. leshooting on page 6 1 e When prompted by the Operator Control Panel display and the I O Station opens remove the cartridge used in the test e Close the I O Station by pushing it back into the library e Press Cancel to exit the Library Verify screen Service Run Tests Service Run Tests a77ug048 Figure 4 18 Service Run Tests menu The following library diagnostics are available in this menu e System Test this test exercises library components e Slot to Slot Test Depending on the number of cycles selected this test moves all cartridges in the library at least one slot must be open by moving cartridges in the library to a drive no reading or writing and then back to its home slot Service Service Drives The following drive diagnostics and service procedures are available in this menu 4 16 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide e Clean Drive The accessor takes the cleaning cartridge from the dedicated cleaning cartridge slot and inserts it into the drive After the cleaning is complete the accessor removes the cleaning cartridge from the drive and returns it to the dedicated cleaning cartridge slot e Drive FW Upgrade allows drive firmware to be upgraded using a customer supplied FMR firmware cartridge e Drive Tests Power On Self Test POST SCSI Wrap Test Normal Read Write Test Head Test Media Test e Drive Power use this item to tu
169. lication to operate the library through a single control path Often however it is advantageous to be able to share a single library between heterogeneous dissimilar or homogeneous similar applications Some applications and some servers do not allow for sharing a library between systems Configurations can be created that enable the library to process commands from multiple heterogeneous applications such as an IBM System p application and a Windows NT application and multiple homogeneous applications for example the same application run by several System p servers From the library s Web User Interface or Operator Panel the following actions can be performed e Configure the library so that it is partitioned into separate logical libraries that independently communicate with separate applications through separate control paths This configuration requires no special capabilities from the server or application For more information see Using Multiple Logical Libraries for Library Sharing on page 1 13 e Configure any single logical library including the entire physical library so that it is shared by two or more servers that are running the same application Depending on the capabilities of the server and application there are several ways to set up this type of configuration Three typical ways include Configuring one server host to communicate with the library through a single control path all other s
170. ll power cords use an appliance coupler that complies with the International Electrotechnical Commission IEC Standard 320 Sheet C13 If the power cord that you receive does not match your receptacle contact your local dealer Power cords used in the United States and Canada are listed by Underwriter s Laboratories UL are certified by the Canadian Standards Association CSA and comply with the plug standards of the National Electrical Manufacturers Association NEMA For other worldwide geographies plug standards are listed in Table 10 3 Table 10 3 Power Cords Description Feature Code Plug Standard Country or Region Index Number in Figure 10 1 FC and Part Number Reference on page 10 6 PN US Canada NEMA 5 15P Aruba Bahamas Barbados ji e 2 8 m 125V Bermuda Bolivia Brazil e FC 9800 Canada Cayman Islands PN 39M5081 e See Note Colombia Costa Rica Curacao Dominican Republic Ecuador El Salvador Guatemala Guyana Haiti Honduras Jamaica Japan Liberia Mexico Netherlands Antilles Nicaragua Panama Peru Philippines Saudi Arabia South Korea Suriname Taiwan Trinidad Tobago Venezuela US 10 2 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Table 10 3 Power Cords continued Description Feature Code Plug Standard Country or Region Index Number in Figure 10 1 on page 10 6 FC and Part Number Reference PN
171. llowing Remove all devices in the 32U position and above Ensure that the heaviest devices are installed in the bottom of the rack cabinet Ensure that there are no empty U levels between devices installed in the rack cabinet below the 32U level e If the rack cabinet you are relocating is part of a suite of rack cabinets detach the rack cabinet from the suite e Inspect the route that you plan to take to eliminate potential hazards e Verify that the route that you choose can support the weight of the loaded rack cabinet Refer to the documentation that comes with your rack cabinet for the weight of a loaded rack cabinet e Verify that all door openings are at least 760 x 230 mm 30 x 80 in Ensure that all devices shelves drawers doors and cables are secure e Ensure that the four leveling pads are raised to their highest position e Ensure that there is no stabilizer bracket installed on the rack cabinet during movement e Do not use a ramp inclined at more than ten degrees e Once the rack cabinet is in the new location do the following Lower the four leveling pads Install stabilizer brackets on the rack cabinet If you removed any devices from the rack cabinet repopulate the rack cabinet from the lowest position to the highest position e If a long distance relocation is required restore the rack cabinet to the configuration of the rack cabinet as you received it Pack the rack cabinet in
172. lly set Once remote access has been established you can complete the configuration of your library Choosing your Configuration Method If you choose to_use the Operator Control Panel for configuring your library go to Configure Your Library using the Operator Control Panel on page 2 22 If you choose to use the Web User Interface for configuring your library enter your the Operator Control Panel see Entering Network Configure Your Libra Accessing the Configure Menu using the Operator Control Panel 1 Press the UP button to display the Main menu 2 Press the DOWN button to select Configure 3 Press the ENTER button to display the Configure menu Entering Network Settings using the Operator Control Panel If you would like to use DHCP Dynamic Host Configuration Protocol as your library network setting complete Steps 1 2 3 and 7 If you do not want to use DHCP as your library network setting complete Steps 1 2 4 5 6 and 7 1 Press the DOWN button to highlight the Network menu 2 Press the ENTER button to display the Network screen 3 If you do not want to select DHCP as your library network setting skip this step and proceed to the next step If you want to select DHCP as your library network setting complete the following steps a Press the ENTER button to highlight the DHCP field b Press the DOWN button to select ON 2 14 153100 Tape Library and TS3200 Tape Library Set
173. lover feature see the IBM Ultrium Device Drivers Installation and User s Guide Ultrium 3 Tape Drive Sled a77ug008 Figure 1 6 Library drive sled with Ultrium 3 SCSI Tape Drive also available with Fibre Channel tape drive Speed Matching To improve system performance the Ultrium 3 Tape Drive uses a technique called speed matching to dynamically adjust its native uncompressed data rate to the slower data rate of the attached server Channel Calibration The channel calibration feature of the Ultrium 3 Tape Drive customizes each read write data channel for optimum performance The customization enables compensation for variations in the recording channel transfer function media characteristics and read write head characteristics Power Management The Ultrium 3 Tape Drive s power management function controls the drive s electronics so that part of the electronics completely turn OFF when circuit functions are not needed for the drive s operation 1 14 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Media The library uses Ultrium Tape Cartridges that provide up to 400 GB native capacity up to 800 GB with 2 1 hardware data compression Supported cartridges include e IBM TotalStorage LTO Ultrium 400 GB Data Cartridge Ultrium 3 e IBM TotalStorage Write Once Read Many Data Cartridge WORM Ultrium 3 only e IBM TotalStorage LTO Ultrium 200 GB Data Cartridge Ultrium
174. lso contains the 3 slot I O Station and one dedicated cleaning cartridge slot The upper right magazine can hold up to 12 cartridges The lower right magazine can hold up to 12 cartridges Air vents These vents draw cooler air into the library enclosure and allow warm air to escape which helps keep the library at a normal operating temperature Control keys Machine type Model number and Serial Number label e Up upper left button This button is used in interaction mode to navigate forward through menu items e Down lower left button This button is used in interaction mode to navigate backward through menu items e Cancel upper right button This button is used in interaction mode Pushing this button will cancel a user action and return to the last menu item e Enter lower right button This button is used in interaction mode and when pushed will display a sub menu or force an accessor action The machine type model number and serial number of the library are located on this label This serial number is the number that links the library to your warranty Operator Control Panel display This component is a 128 X 64 monochrome graphic display I O Station The Input Output I O Station is used to import and export cartridges into and out of the library e The 2U library has a 1 slot I O Station e The 4U library has a 3 slot I O Station Rear Panel B i
175. mber LED It will be lit when there is an unrecoverable library or drive failure A message is displayed at the same time on the Operator Control Panel display It will be cleared when the error state is resolved Navigate to Move Cartridges using the Operator Control Panel Control gt Move Cartridges Select Source Scroll through the different slots containing cartridges and look for an exclamation point The exclamation point indicates that the cartridge is bad or was rejected due to wrong format write protected etc Select the marked cartridge as the Source and the I O Station as the Destination Dest Select Move Open the I O Station Control gt I O Station Remove the marked cartridge from the I O Station and dispose of properly Close the I O Station The Media Attention LED will turn OFF 1 2 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Table 1 1 2U library and 4U library front panel descriptions continued Number Item Description Cartridge magazines e The 2U library contains two cartridge magazines The left magazine can hold up to 10 cartridges The left magazine houses the 1 slot I O Station The right magazine can hold up to 12 cartridges e The 4U library contains four cartridge magazines The upper left magazine can hold up to 12 cartridges The lower left magazine can hold up to 8 cartridges The lower left magazine a
176. nd Model ULT3576 TL Serial NUMDEM cre a E eS IBM7810698 Device Specific FW x xx Firmware Level Description TAPE DRIVE FAILURE Probable Causes TAPE DRIVE Failure Causes TAPE TAPE DRIVE Recommended Actions PERFORM PROBLEM DETERMINATION PROCEDURES Detail Data SENSE DATA OCOO 0000 A500 0001 1009 0101 0000 0000 0000 0000 7000 0400 0000 0046 0000 0000 4400 8100 0000 0000 0000 0000 0000 0200 4801 E300 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 E 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 Figure C 1 AIX ERRPT Library Error Log Example Table C 1 AIX ERRPT Library Sense Data Hex Description A5 SCSI Command 0001 1009 0101 Command Parameters 70 Byte 0 of Library Sense Data 04 Sense Key 4400 ASC ASCQ Additional Sense Code Additional Sense Code Qualifier 81 Library SAT Service Action Ticket Code C 2 T53100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Drive Error Log Example LABEL TAPE_ERR1 gt IDENTIFIER 4865FA9B Date Time Wed Oct 10 11 39 43 Sequence Number 25264 Machine ID 000D090D4C00 Node ID tsm Class H Type PERM Resource Name rmt2 Resource Class tape Resource Type LTO Location 40 60 00 2 0 VPD Manufacture E RRE IBM Machine Type and M
177. ne s The magazines can now be removed from the library by gently pulling each magazine out of the library To replace a magazine insert the back of the magazine into the front of the library and gently push the magazine into the library The magazine will lock when inserted into the library If the magazines are not pulled out of the library within 15 seconds after they are unlocked the command will cancel and you will have to repeat the process to unlock the magazines Control Re Inventory Use this menu item to initiate a scan of the cartridges currently in the library Re Inventory a77ug055 Figure 4 8 Control Re Inventory menu Note It may take up to five minutes to complete the library inventory Configure Menu The Configure Menu is used during the initial setup of your library and when changes need to be made to your library s configuration This menu contains the following items e Logical Libraries 4 10 1S3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide e Library Settings e Drive e Network e Set Access PIN e Set Date and Time e Control Path Failover e Restore Defaults Configure Logical Libraries Use this menu item to select the number of logical libraries Logical Libraries Number of Logical Libraries N N a77ug116 Figure 4 9 Configure Logical Libraries menu Note This menu is only available on libr
178. ng exposed which potentially could subject the user to a shock hazard Plug one end of the power cord E in Figure 2 12 on page 2 11 or Figure 2 13 fon page 211 n page 2 11 into the power connector on the back panel of the library Plug the other end of the power cord into the nearest properly grounded power outlet Attention To disconnect all power from the library remove the power cord from the outlet The power button only puts the power on stand by Turn ON the library using the power button Check the Operator Control Panel display to make sure the library is receiving power If it is not check the power 2 12 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide connections and your power source During the Power On Self Test POST all four LEDs are illuminated briefly followed by a flashing Ready LED When the initialization sequence is complete the Home screen see Power ON Display will be displayed Preparing the Host Follow these general guidelines 1 Make sure that your backup application supports the SCSI or Fibre Channel host bus adapter HBA 2 If the host server is connected to a network check with the system administrator before turning host power OFF 3 Install a suitably rated HBA Remember that if there are any single ended SE devices on the same SCSI bus the entire SCSI bus will negotiate down to SE speed and severely degrade performance and limit cable length
179. nique worldwide cartridge identifier WWCID which comprises the unique CM chip serial number and the unique tape media serial nuinber FOrdering Medial Supplies onpare pode information on how to choose and purchase the appropriate WORM tape cartridges for your library a66ug050 Figure 5 2 Ultrium 3 WORM Tape Cartridge Data Security on WORM Media Certain built in security measures help ensure that the data written on a WORM cartridge does not become compromised for example e The format of an IBM Ultrium 3 400 GB WORM Tape Cartridge is unlike that of standard read write media This unique format prevents a drive that lacks WORM capable firmware from writing on a WORM tape cartridge e When the drive senses a WORM cartridge the firmware prohibits the changing or altering of user data already written on the tape The firmware keeps track of the last appendable point on the tape WORM Media Errors The following conditions cause WORM media errors to occur e Information in the servo manufacturer s word SMW on the tape must match information from the cartridge memory CM module in the cartridge If it does not match a media operator intervention will be postedError Code 7 will post on the drive s single character display SCD e Inserting a WORM tape cartridge into a drive that is not compatible with WORM causes the cartridge to be treated as an unsupported medium The library will report a media operator intervention
180. nterface Cables and Speeds Ultrium 3 Fibre Channel tape drives use LC duplex fiber optics cables The maximum distances that the library supports on a Fibre Channel link is determined by the link speed the type of fiber 50 micron or 62 5 micron and the device to which the library is attached If the library attaches to an HBA refer to the distances that are supported by the HBA If the library attaches to a switch the supported distances are e For a 50 micron cable 1 Gbit link speed up to 500 m 1640 ft 2 Gbit link speed up to 300 m 984 ft 4 Gbit link speed up to 150 m 492 ft e For a 62 5 micron cable 1 Gbit link speed up to 175 m 574 ft 2 Gbit link speed up to 150 m 492 ft 4 Gbit link speed up to 70 m 230 ft The library uses 50 micron cables internally Therefore you must use a 50 micron cable to attach to the library s port To attach to a 62 5 micron SAN you must attach the 50 micron cable to an active port such as a port on a switch 1 8 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Using Zoning to Isolate Devices and Enhance Security For security reasons it is important to limit the devices that a server or servers can recognize or access Also some performance configurations and SAN configurations can result in a device being seen multiple times from the same server For example if you have two HBAs from the same server connected to an
181. nternet suite of protocols an application layer protocol that uses TCP and Telnet services to transfer bulk data files between machines or hosts firmware Proprietary code that is usually delivered as microcode as part of an operating system Firmware is more efficient than software loaded from an alterable medium and more adaptable to change than pure hardware circuitry An example of firmware is the Basic Input Output System BIOS in read only memory ROM on a PC motherboard FLASH EEPROM An electrically erasable programmable read only memory EEPROM that can be updated FMR Field microcode replacement format The arrangement or layout of data on a data medium formatter Part of a magnetic tape subsystem that performs data conversion speed matching encoding first level error recovery and interfaces to one or more tape drives FP File protect frayed Damaged as if by an abrasive substance FRU Field replaceable unit FSC Fault symptom code FSI Fault symptom index Glossary E 3 functional microcode Microcode that is resident in the machine during normal customer operation G g Gram GB gigabyte GBIC Gigabit Interface Converter Gbi gigabit gigabit Gbit 1 000 000 000 bits gigabyte GB 1 000 000 000 bytes Gigabit Interface Converter GBIC Converts copper interface to optic interface gnd Ground H hertz Hz Unit of frequency One hertz equals one cycle per second
182. nto the retention groove H in Figure 5 15 on page 5 16 on the leader pin attachment tool and make sure that the clip s open side faces up 9 Place the leader pin into the cavity E in Figure 5 15 on page 5 16 of the leader pin attach tool Note To prevent the leader pin from rolling into the cartridge in the following step use care when folding the tape over the pin 10 Fold the tape over the leader pin and hold it with your fingers see Figure 5 15 on page 5 16 Chapter 5 Ultrium Media 5 15 Note Use care to ensure that the tape is centered over the leader pin Failure to properly center the tape on the pin will cause the repaired cartridge to fail When the tape is properly centered a 0 25 mm 0 01 in gap exists on both sides of the pin UW A67E0037 Figure 5 15 Attaching the leader pin to the tape Ti Close the pivot arm E in Figure 5 15 of the leader pin attach tool by swinging it over the leader pin so that the C clip snaps onto the pin and the tape Swing the pivot arm open and trim the excess tape E in Figure 5 15 so that it is flush with the reattached leader pin O in Figure 5 15 Use your fingers to remove the leader pin from the cavity E in Figure 5 15 in the leader pin attach tool Use the cartridge manual rewind tool to wind the tape back into the cartridge wind the tape clockwise Ensure tha
183. ntrol Panel menus Configure Drive 4 14 Configure Library 4 12 P packaging materials 2 1 partitioning 2 16 partitioning your 4U library 4 26 physical specifications 1 15 port speed 2 23 port type 2 23 power button 1 1 3 4 power connector 1 3 power management 1 14 power ON display 3 2 X 2 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide power source 2 1 power specifications 1 15 power supply 1 4 Pre call checklist 8 5 product ID 4 18 R rack installation 2 1 2 4 rack mounting the library 2 4 rack requirements 2 1 RAID controllers 1 10 rear panel of library 1 3 Remove replace procedures 9 1 reserved slots 2 23 restoring factory default settings 2 25 RS 6000 error information C 1 S Safety inspection procedure xii screens displayed at power ON 3 2 SCSI ID 2 23 SCSI interface 1 6 bus termination 1 8 connectors and adapters 1 8 multiple buses 1 7 physical characteristics 1 6 SCSI LVD 1 6 SCSI Trade Association Web site 1 6 Sense data using B 1 sense data library B 1 sequential mode starting 4 12 sequential mode stopping 4 12 serial number 4 18 serial number drive 4 19 Serial Port 1 3 server attachment SCSI interface 1 6 servers supported 1 17 Sharing the library 1 12 shipment verification 2 2 shipping container 2 1 shipping label removing and storing 2 3 shipping lock and label storage location 1 3 shipping lock removing and storing 2 3 slot physical locations
184. odel ULT3576 TD3 Sev Tail eNUMDEY er ee e eee 1300015078 Device Specific FW xxxx Firmware Level Description TAPE OPERATION ERROR Probable Causes TAPE User Causes MEDIA DEFECTIVE DIRTY READ WRITE HEAD Recommended Actions FOR REMOVABLE MEDIA CHANGE MEDIA AND RETRY PERFORM PROBLEM DETERMINATION PROCEDURES Detail Data SENSE DATA 0602 0000 0100 0000 0200 0000 0000 0000 0000 0000 7000 0300 0000 001C 0000 0000 5200 0700 20B0 0000 0000 0000 0000 0000 0000 0000 058A 0212 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 0000 P Figure C 2 AIX ERRPT Drive Error Log Example Table C 2 AIX ERRPT Drive Sense Data Hex Description 01 SCSI Command 0000 0200 0000 Command Parameters 70 Byte 0 of Tape Drive Sense Data 03 Sense key Hardware error in this example 5200 ASC ASCQ Additional Sense Code Additional Sense Code Qualifier 20B0 FSC Fault Symptom Code 058A Relative LPOS 02 SCSI ID Appendix C Message Retrieval at the Host C 3 SCSI Bus Error Example 1 ia LABEL SCSI_ERR10 IDENTIFIER OBA49C99 Date Time Wed Oct 17 09 55 32 Sequence Number 16140 Machine Id 00003ABF4C00 Node Id ofgtsm Class H Type TEMP Resource Name scsi3 Resource Class adapter Resource Type sym896 Location 40 59 VPD Product Specific Jise s
185. of the failing unit to the Repair ID tag for the replacement unit USE BALLPOINT PEN TO COMPLETE THE RID TAG Place the Repair ID tag as close as possible but not covering the machine serial number of the replacement unit The original serial number must be visible 2 The use of the Repair ID tag is important for customer inventory accuracy a77ug032 Figure 9 11 RID Tag applied to the front of a 2U library 2 Place the RID Tag on the front of the library 9 10 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Chapter 10 Optional Features Replacement Parts and Power Cords For information on ordering tape cartridges and bar code labels refer to Media Supplies on page 5 18 Optional Features Table 10 1 Optional Features Feature Code Description 1682 Control Path Failover 4U 1901 Additional Power Supply 4U 5096 LC SC Fibre Cable Interposer 5602 2 5 M VHDCI HD68 SCSI Cable 5604 4 5 M VHDCI HD68 SCSI Cable 5610 10 M VHDCI HD68 SCSI Cable 6005 5 M LC LC Fibre Cable 6013 13 M LC LC Fibre Cable 6025 25 M LC LC Fibre Cable 7002 Rack Mount Kit 8002 Cleaning Cartridge L1 UCC 8043 Ultrium 3 LVD SCSI Drive Sled 8044 Ultrium 3 4Gb Fibre Drive Sled 8106 Right Side Magazine 8305 Data Cart GEN3 5 Pack 9848 Rack Power Distribution Unit PDU Line Cord Replacement Parts Note This library has mandator
186. of the host interface cable to the connector on the back panel of the library see H in Figure 2 13 on page 2 11 2 10 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide a77ug017 Figure 2 12 Attaching a SCSI host interface cable to the 2U library a77ug101 Figure 2 13 Attaching host interface cables to the 4U library This 4U library contains one SCSI drive and one Fibre Channel drive 3 Attach the other end of the host interface cable as follows e For a SCSI library connect the host interface cable to the connector on the SCSI host bus adapter or to the connector on the previous device on the SCSI bus Attach the terminator E in Figure 2 12 to the remaining SCSI connector on the back panel of the library if the library is the last or only device on the SCSI bus Otherwise attach one end of a SCSI cable to the remaining port and the other end to the next device on the SCSI bus Make sure that the last device on the SCSI bus is properly terminated Note The Ultrium 3 tape drive is an Ultra160 or Ultra320 SCSI LVD device Only cables and terminators specified for Ultra160 or Ultra320 use or labeled as Multi Mode should be used Note The host bus adapter should be LVD SCSI A single ended SE SCSI host bus adapter will work but will severely degrade performance and limit cable length If there are any SE devices on the same SCSI bus the entire SCSI bus will negotiate down to SE speed
187. on Notify Warnings v on To Email Address Email Domain poo SMTP Server Address fo 0 0 0 Refresh Submit a77ug065 Figure 2 26 The Configure Library Event Notification screen Saving Library Configuration using the Web User Interface This function is not available on the Operator Control Panel If you do not have the capability of accessing your library using the Web User Interface you should write down all library configuration settings for future reference Important Each time you change the configuration of your library you should save the configuration using the Web User Interface or by updating your written list of library settings To save library configuration using the Web User Interface complete the following procedure 1 Navigate to Configure Library gt Restore Defaults 2 Click Save Vital Product Data This will make a copy of the configuration of your library on the accessor for restoration at a later time Configure Your Library using the Operator Control Panel To configure your library using the Operator Control Panel complete the following procedures Choosing the Number of Logical Libraries on page 2 23 Choosing Library Settings on page 2 23 Choosing Drive s Interface Identification Settings on page 2 23 oop O NS 2 22 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Choosing the Number of Logical Libraries 1 Navigate to Configure g
188. ontacting IBM Technical Support be sure to also see the Pre Call Checklist on page 8 5 Table 6 1 Troubleshooting table Problem Solution Power Library does not power ON 1 Perform Isolating a Power Supply Problem on page 6 4 The Operator Control Panel is blank or frozen a If possible log on to the Web User Interface and check the error log 2 Record and note any error code and sub code found If an error code is found look up the error code and try to resolve see Chapter 7 Error Codes on page 71 3 Power cycle the library 4 Download the latest library firmware by visiting http www ibm com suppor 5 If the problem still exists refer to Contacting IBM Technical Support on page 6 4 Error Codes There is an error code in the Look up the error code and try to resolve see Chapter 7 Error Codes on page error log E Attention LEDs 6 2 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Table 6 1 Troubleshooting table continued Media Attention LED Avoid contamination by ensuring that the library is installed in a clean contamination free environment Continue cleaning the tape drive as needed A cartridge should be acclimated for at least 24 hours before being used particularly if it has been stored at a substantially different temperature or level of humidity than the library Any cartr
189. ontinued on next page Appendix B Sense Data B 7 Table B 2 LTO Tape Drive Sense Data continued Bit Address or Name Byte 7 6 5 4 3 2 1 0 12 13 Additional Sense Code ASC ASC 2A 2C 2F 30 30 30 30 30 30 31 37 3A 3B 3B 3D 3E 3F 3F 3F 3F 40 41 43 44 45 48 49 4A 4B 4E Additional Sense Code Qualifier ASCQ Continued Byte 12 Byte 13 ASCQ 01 Mode Parameters Changed The Mode parameters for the drive have been changed by an initiator other than the one issuing the command 00 Command Sequence Error 00 Commands Cleared by Another Initiator 00 Incompatible Media Installed A write type operation could not be executed because it is not supported on the cartridge type that is loaded 01 Unknown Format An operation could not be carried out because the cartridge in the drive is of a format not supported by the drive 02 Incompatible Format An operation could not be completed because the Logical Format is not correct 03 Cleaning Cartridge Installed An operation could not be carried out because the cartridge in the drive is a cleaning cartridge 05 Cannot Write Medium Incompatible Format 07 Cleaning Failure A cleaning operation was attempted but could not be completed for some reason 00 Media format corrupted Data could not be read because the format on tape is not valid but is a known fo
190. operate use zoning to prevent the systems from sharing the same drive You can remove zoned partitions as you upgrade software and system levels Chapter 1 Product Description 1 9 LUN Scanning The library uses a single SCSI or Loop ID per drive and dual LUNs to control the tape drive LUN 0 and library accessor LUN 1 The library requires a Host Bus Adapter HBA that supports LUN scanning If it is not enabled your host system will not scan beyond LUN 0 and will fail to discover the library It will only see the tape drive Important Some HBAs such as RAID controllers do not support LUN scanning SCSI Element Types and Addresses The following tables contain element addresses for the 2U library and the 4U library Table 1 6 2U library SCSI Element Types and Element Addresses Element Type Element Address Range Media Transport Accessor Element MTE 1 0x01 I O Station Element IEE 16 0x10 Data Transfer Drive Element DTE 256 0x100 Storage Elements STE 4096 0x1000 4117 0x1015 Table 1 7 4U library SCSI Element Types and Element Addresses Element Type Element Address Range Media Transport Accessor Element MTE 1 0x01 I O Station Elements IEE 16 0x10 17 0x11 18 0x12 Data Transfer Drives Elements DTE 256 0x100 257 0x101 Storage Elements STE 4096 0x1000 4139 0x102B 2U Library I O Slot Storage Slots and Drive Sl
191. operation from the drive 34 Download fail Set when an FMR image is Ensure that it is the correct FMR unsuccessfully downloaded to the image Download the FMR image tape drive through the SCSI or Fibre again Channel interface 36 Drive temperature Set when the drive s temperature Contact IBM Technical Support sensor indicates that the drive s temperature is exceeding the recommended temperature of the library 37 Drive voltage Set when the drive detects that the Contact IBM Technical Support externally supplied voltages are either approaching the specified voltage limits or are outside the voltage limits 39 Diagnostics required Set when the drive detects a failure Contact IBM Technical Support that requires diagnostics for isolation 51 Tape directory invalid at Set when the tape directory on the Use your backup software to rebuild unload tape cartridge that was previously the tape directory by reading all the unloaded is corrupted The data file search performance is degraded 52 Tape system area write Set when the tape cartridge that was Copy the data to another tape failure previously unloaded could not write cartridge then discard the old its system area successfully cartridge 53 Tape system area read Set when the tape system area could Copy the data to another tape failure not be read successfully at load time cartridge then discard the old cartridge A 4 TS3100 Tape Library and TS3
192. oposed change In some cases a pop up screen will ask for confirmation Many changes will also require a library reboot Table 4 7 Configure Library General page elements Menu Item Description 2U 4U Library Name This is a name that is assigned to your library for ease of identification X X Table 4 8 Configure Library Specific page elements Menu Item Description 2U 4U Library Mode Choices are Random and Sequential If you choose Sequential you may X X also activate Autoload and or Loop In a 4U library there is a Library Mode entry for each logical library Active Slots It may be necessary to modify the number of active slots to agree with X X the number of slots allowed by your host software To modify the number of active slots in your library click on the drop down list and select the number of slots you want active in your library 4 26 TS3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide General Libra ry Name SALES01 Auto Clean Enabled 7 Extended Configuration for Logical Libraries Logical Library 1 Library Mode Random C Sequential PF Autoload M Loop Active Slots 20 Logical Library 2 Library Mode Random f Active Slots 24 7 Refesh Sequential M Autoload M Loop Apply Selections a77ug094 Figure 4 27 The 4U library Configure Library General and Extended page Configure Library Drive
193. orage the accessor will immediately start over again loading the first cartridge into the drive Stopping Sequential Mode To stop sequential mode use the Move Cartridges option from the Control menu Control gt Move Cartridges to unload the drive the next sequential cartridge will NOT be loaded To restart sequential mode use the same Control menu command to load a cartridge The loading sequence will resume from that numeric slot in the cartridge inventory e Active Slots the number of active slots you want to assign to each logical library Note Slots can be reserved so that they are invisible to the host It may be necessary to set the number of Active Slots to match the number of slots that are available to the ISV software e Auto Clean Use this menu item to enable the Auto Clean function All cleaning cartridges must have CLNxxx as part of the bar code In a 4U library the cleaning cartridge should be stored in the dedicated cleaning slot DCS The DCS is the upper right slot of the lower left magazine In a 2U library the cleaning cartridge can be stored in any data cartridge slot Chapter 4 Operations 4 13 Configure Drive Drive Drive Interface Control Paths a77ug042 Figure 4 11 Configure Drive menu The following items are in this menu e Drive Interface use this to assign a SCSI ID to a SCSI drive or to assign a Port Speed Port Type and Loop_ID to
194. order tape cartridges and bar code labels see Ordering Media Supplies on page The bar code for usage in IBM tape libraries must meet predefined specifications They include but are not limited to e Eight uppercase alphanumeric characters where the last two characters must be L3 L2 or L1 e Label and printing to be non glossy e Nominal narrow line or space width of 0 423 mm 0 017 in e Wide to narrow ratio of 2 75 1 e Minimum bar length of 11 1 mm 0 44 in Table 5 3 Cartridges and VOLSERs compatible with the Ultrium 3 Tape Drive Cartridges VOLSER Ultrium 3 Data Cartridge XXXXxxL3 Ultrium 3 WORM Cartridge XxXxxxxLT Ultrium 2 Data Cartridge XXXXxxL2 Ultrium 1 Data Cartridge READ ONLY XxXxxxxL1 IBM TotalStorage LTO Ultrium Cleaning CLNUxxL1 Cartridge universal An Ultrium 3 Tape Drive must have a minimum firmware level of 54xx for it to be compatible with the WORM cartridge The LTO cartridge label uses the bar code symbology of USS 39 A description and definition is available from the Automatic Identification Manufacturers AIM specification Uniform Symbol Specification USS 39 and the ANSI MH10 8M 1993 ANSI Bar code specification To determine the complete specifications of the bar code and the bar code label visit the web at http www ibm com storage 1to search for IBM LTO Ultrium Cartridge Label Specification or contact your IBM Sales Representative When atta
195. ot Element Addresses and Physical Locations The following table contains the physical location and SCSI element address decimal and hexadecimal of the I O slot storage slots and drive slot in the 2U library Table 1 8 2U library SCSI element addresses for storage slots and drive slot Left Magazine Library Right Magazine Front of 2U library Rear Panel Front of 2U library Slot 8 Slot 9 Slot 10 Not Slot 22 Slot 21 Slot 20 Slot 19 4103 4104 4105 Available 4117 4116 4115 4114 0x1007 0x1008 0x1009 0x1015 0x1014 0x1013 0x1012 Slot 4 Slot 5 Slot 6 Slot 7 Drive 1 Slot 18 Slot 17 Slot 16 Slot 15 4099 4100 4101 4102 256 4113 4112 4111 4110 0x1003 0x1004 0x1005 0x1006 0x100 0x1011 0x1010 0x100F 0x100E I O slot Slot 1 Slot 2 Slot 3 Slot 14 Slot 13 Slot 12 Slot 11 16 4096 4097 4098 4109 4108 4107 4106 0x10 0x1000 0x1001 0x1002 0x100D 0x100C 0x100B 0x100A 1 10 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide 4U Library I O Slots Storage Slots and Drive Slots Element Addresses and Physical Locations The following table contains the physical location Slot x and SCSI element address in decimal 4xxx and in hexadecimal 0x10xx of the I O slots storage slots and drive slots in the 4U library The dedicated cleaning cartridge slot Slot 9 does not have an assigned element address Table 1 9 4U library SCSI element a
196. ou may have to perform an erase reformat or label replacement operation on the cartridge 6 Make sure you understand any data protection or overwrite protection schemes that your backup application may be using which could prevent you from writing to a given cartridge 7 Retry the operation with a different known good cartridge 8 Clean the drive See Service Library Clean Drive on page 4 34 Drive ID SCSI or Fibre Channe 1 Loop Changed drive ID but the host server does not recognize the new ID Tape library performance The library is not efficiently backing up data 1 Make sure that all devices on the same bus network have unique ID numbers 2 Make sure that you cycle power on the library after changing the ID 3 Reboot the host server 1 Check the network bandwidth from the host computer If you are backing up data over a network consider comparing to a local only backup 2 Make sure the library and tape drive are on their own SCSI bus and not daisy chained to another tape drive or to the hard drive being backed up 3 Make sure the library is connected to a LVDS SCSI bus and there are no single ended SE devices on the same bus because this will cause the entire bus to negotiate down to SE speed 4 Use an Ultra320 SCSI bus and high quality cabling with the library Customer Replaceable Units CRU Drive Sled See Isolating Drive Sled Problems on page 6 5 Power Supply S
197. ows the library to begin initialization Revision when it is powered ON IP Address This is Internet Protocol Address assigned to your library X X Library Mode This is the current mode of the library Mode choices are Random and X Sequential For more information see Configure Library General on WWide Node This is the Worldwide Node Name assigned to your library X Name Logical Library x The Extended Logical Libraries Information table displays information X Library Mode about the logical libraries currently assigned in your library For each logical library in your library either Random or Sequential will be displayed Library Identity Serial Number 3590 0372 Product ID ESL Currently 0 60 1 65e Installed Library Firmware Bootcode 0 50 Firmware Revision IP Address IS2 dedi Library Mode Random WWide Node 2000000E11800212 Name Extended Logical Library Information Logical Library 1 Library Mode Random Logical Library 2 Library Mode Random Figure 4 20 The 4U library Monitor Library Library Identity page Monitor Library Drive Identity a77ug090 This page provides the following detailed information about the drive No changes the library model and drive type SCSI or Fibre Channel lists all can be made from this page The displayed information will vary depending on Table 4 4 available elements on the Drive Identity page An X indicates that the element displays for t
198. port on page 8 6 B4 Cartridge did not transport completely Gripper could not pick cartridge and CP sensor not present Refer to Contacting IBM Technical S t After pushing the cartridge CP sensor eee aA still not present B5 Accessor controller does not respond on command CO Network initialization failed 1 Check network cable and network configuration then Cl Telnet Interface initialization failed retry operation C2 Webserver initialization failed 2 If the error recurs refer to Contacting IBM Technical C6 Ping command did not reached target C7 Cannot Upgrade from USB DO ROM error ROM checksum incorrect D1 RAM error Power on Self Test POST has failed D2 NVRAM Non Volatile Random Access Memory error R W operation to NVRAM has failed D3 CTC Channel to Channel Error Timer unit has failed during POST D4 UART Universal Asynchronous Receiver Refer to Contacting IBM Technical Support on page 8 6 Transmitter Error Frame overrun or Parity Error on serial Interface D5 Display Error Communication to display failed D6 Memory Error Stack and heap overflow D7 Fatal system error D8 Data base error D9 No SCSI IC detected DA While running the Library Verify Test the bar code reader read different bar code data for the same customer supplied scratch cartridge label 1 Check the barcode label on the customer supplied scratch cartridge then run the Library Verify Te
199. problem logs and error logs sign on at any available workstation using the QSRV logon and its security password QSRV After signing on the proper access authorizations will be granted and the AS 400 MAIN MENU displays 1 Type STRSST Start System Service Tools command on the command entry line on the AS 400 Main Menu and press Enter 2 On the System Service Tool SST screen select Start a service tool and press Enter 3 On the Start a Service Tool screen select Product activity log and press Enter 4 On the Product activity log screen select Analyze log and press Enter 5 On the Select Subsystem Data screen select Magnetic media enter the From and To time period for searching the error log and press Enter 6 On the Select Analysis Report Options screen select the following and press Enter a Report type srersssssssssicis 1 b Optional entries to include 1 Informational YES 2 Statisti scs cccecacaeaaaa NO c Reference code selection T OP GOR ia es Hing aed ee 1 2 Reference codes ALL d Device selection 1 Option 22 ccs see ces 1 2 Device type or resource names ALL 7 On the Log Analysis Report screen enter a 5 on an error line that has a resource type of 3583 library or 3580 drive and press Enter 8 On the Display Detail Report for Resource screen press e F4 Additional Information Pressing F4 will di
200. que identifier assigned to a SCSI or Fibre Channel drive WWNN the fibre library s World Wide Node Name Monitor Inventory This menu item displays the current library inventory Inventory Magazines Drive n Drive status Left Right Graphic of left Graphic of right 3 magazine magazine X Figure 4 4 Monitor Inventory menu Under Magazine choose one of the following to see a graphical representation of the cartridge magazine s Slots containing cartridges will be highlighted Left choose this option to see the left magazine s Right choose this option to see the right magazine s Press Enter to display all empty slots and cartridge serial numbers in the associated magazine Note For a 4U library the top slot in the right column of the lower left magazine is a dedicated cleaning slot DCS that is used to house the cleaning cartridge 4 8 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Under Drive n will be displayed the serial number of the cartridge currently in the drive or Empty Control Menu The Control Menu contains the following items e Open I O Station e Move Cartridges e Magazine e Re Inventory Control I O Station Use this menu item to open the I O Station Figure 4 5 Control I O Station menu Open 1 0 Station a77ug052 After closing the
201. r Cords continued Description Feature Code FC and Part Number PN Plug Standard Reference Country or Region Index Number in Figure 10 1 on page 10 6 Taiwan HV e 2 8 m 250V FC 9841 e PN 39M5254 CNS 10917 3 Taiwan 14 Japan LV 2 8 m 125V e FC 9842 e PN 39M5199 Japan HV 2 8 m 250V e FC 9843 e PN 39M5186 JIS C8303 C8306 JIS C8303 C8306 Japan Japan 15 16 Korea HV e 2 8 m 250V e FC 9844 e PN 39M5219 KS C8305 K60884 1 Korea 17 India HV 2 8 m 250V FC 9845 e PN 39M5226 IS 6538 India 18 Brazil LV e 2 8 m 125V e FC 9846 PN 39M5233 InMetro NBR 6147 Brazil 19 Brazil HV 2 8 m 250V e FC 9847 e PN 39M5240 InMetro NBR 14136 Brazil 20 Low Voltage High Voltage Types of Receptacles Table 10 3 on page 10 2 index number in the table Figure 10 1 on page 10 6phows the plugs that are used by the power cords in Match the index number that is beside each plug to the Chapter 10 Optional Features Replacement Parts and Power Cords 10 5 A P N 3 0O mH foe amp Figure 10 1 Types of Receptacles 10 6 TS3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide a77ug005 Appendi
202. r predictable time relationship T tachometer tach A device that emits pulses that are used to measure check speed or distance tape cartridge A container holding magnetic tape that can be processed without separating it from the container tape void An area in the tape in which no signal can be detected TCP IP Transmission Control Protocol Internet Protocol TCU Tape control unit TH Thermal thread load operation A procedure that places tape along the tape path TM Tapemark U UART Universal asynchronous receiver transmitter unload Prepare the tape cartridge for removal from the drive utilities Utility programs utility programs A computer program in general support of the processes of a computer for instance a diagnostic program uv Under voltage V VOLSER Volume serial number volume A certain portion of data together with its data carrier that can be handled conveniently as a unit VPD Vital product data The information contained within the tape drive that requires nonvolatile storage used by functional areas of the drive and information required for manufacturing RAS and engineering W word A character string that is convenient for some purpose to consider as an entity Write Write command WT world trade X XR External register XRA External register address register Glossary E 7 E 8 153100 Tape Library and TS3200 Tape Library Setup Ope
203. ransfer rates are as follows Table 1 10 Tape drive model and interface type Tape Drive Model Host Interface Ultrium 3 Ultra160 or Ultra320 SCSI LVD depending on drive single ended SE is not recommended as it will severely degrade performance Ultrium 3 4 Gb Fibre Channel Table 1 11 Library storage capacity and data transfer rate Characteristic 2U Library Specification 4U Library Specification Maximum storage capacity e 22 data cartridges e Native 8 8 TB e Compressed 17 6 TB 2 1 compression e 44 data cartridges e Native 17 6 TB e Compressed 35 2 TB 2 1 compression Chapter 1 Product Description 1 11 Table 1 11 Library storage capacity and data transfer rate continued Characteristic 2U Library Specification 4U Library Specification Maximum data transfer rate Native 80 MB s 288 GB hr Compressed 160 MB s 576 GB hr 2 1 compression Determining the Number of Logical Libraries You can partition the library into as many logical libraries as there are drives in the library Basic Guidelines e Each logical library must contain at least one drive e A library configuration of exactly one partition equals the entire physical library e The library prevents requests from the server to move media across the boundaries of logical libraries Library Sharing The library s default configuration allows a single app
204. rary 4 kk Se 6 a lO Types of Receptacles i pog 10 6 AIX ERRPT Library Error Log Example C 2 AIX ERRPT Drive Error Log Example C 3 Example of Error Suggesting SCSI Bus Problem Which Takes Down Entire Bus C 4 SCSI Problem Points to Library Control Path as Possible Cause C5 AIX ERRPT Commands Error Log Example C 6 TS3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Tables 1 1 1 2 1 3 1 4 155 1 6 1 7 1 8 1 9 1 10 1 11 2 1 4 1 4 2 4 3 4 4 4 6 2U library and 4U library front panel descriptions 2U library and 4U library 1 rear r panel descriptions Internal view description na Maximum bus length between tetmitiat r Recommended maximum quantity of drives per SCSI bus 2U library SCSI Element Types and Element Addresses 4U library SCSI Element Types aid Element Addresses 2U library SCSI element addresses for storage slots and drive slot 4U library SCSI element addresses for storage slots and drive slot Tape drive model and interface type Library storage capacity and data transfer rate A Location etiteria Default library configuration settings Menu navigation shortcuts Web User Interface Menus Library Identity page elements Drive Identity page elements Library Status page elements Drive Status page elements Copyright IBM Corp 2006 1 2 1 4 1 5 1 7 s 1 10 1 10 1 10
205. rary Sense Keys ASC and ASCQ continued Sense Key ASC ASCQ Description Illegal Request 05h 1Ah 00h Parameter length error 20h 00h Invalid command operation code 21h Olh Invalid element address 24h 00h Invalid field CDB 3Dh 00h SCSI invalid ID message 25h 00h Invalid LUN 2Ch 00h Command sequence error 26h 00h Invalid field in parameter list 26h Olh Parameter list error parameter not supported 26h 02h Parameter value invalid 26h 90h Wrong firmware image does not fit boot code 26h 91h Wrong personality firmware image 26h 93h Wrong firmware image checksum error 39h 00h Saving parameters not supported 3Bh 0Dh Medium destination element full 3Bh OEh Medium source element empty 3Bh 11h Medium magazine not accessible 3Bh AOh Medium transfer element full 53h 02h Library media removal prevented state set 53h 03h Drive media removal prevented state set 44h 80h Bad status library controller 44h 81h Source not ready 44h 82h Destination not ready 44h 83h Cannot make reservation 44h 84h Wrong drive type 44h 85h Invalid slave robotic controller request 44h 86h Accessor not initialized Unit Attention 06h 28h 00h Not ready to ready transtion 28h 01h Import export element accessed 29h Olh Power on occurred 29h 02h SCSI Bus reset occurred 29h 05h Bus type changed to Single Ended SE 29h 06h Bus type changed to Low Voltage Differential LVD 2
206. rator and Service Guide Index A Access PIN Operator Control Panel 2 24 accessor 1 6 Accessor 1 4 accessory package 2 1 active slots 2 23 4 12 4 26 Active Slots 2 17 air quality 2 1 air vents front panel 1 1 ASC B 1 ASCQ B 1 auto clean 4 12 4 26 Auto Clean 2 17 Bar Code Labels 5 4 guidelines for using 5 6 ordering 5 19 bar code reader 1 6 bootcode firmware current level 4 18 C cable host interface 2 10 Cartridge 1 15 5 1 capacity scaling 5 1 5 2 cleaning 5 4 compatibility 5 1 data 5 1 disposal of 5 17 leader pin 5 10 memory chip 5 4 ordering 5 18 proper handling 5 7 specifications 5 17 write protect switch 5 6 cartridge magazines 1 1 1 4 2 25 cartridge suspect 3 2 cartridges inserting in library 2 30 populating library 2 30 channel calibration 1 14 choosing a location 2 1 clean drive 4 34 clearance 2 1 configure library 2 22 Configure menu accessing from Operator Control Panel 2 14 network settings 2 14 2 23 configuring library using Web User Interface 2 15 configuring the library 2 13 control path 2 23 control path drive 4 19 4 27 control path failover 1 13 2 20 2 25 4 15 4 30 control paths 4 14 Copyright IBM Corp 2006 control paths continued multiple 1 13 multiple paths for System i 1 13 using multiple for control path failover 1 13 D daisy chaining 1 6 data transfer rate 1 11 dedicated cleaning slot 1 11 default settings 4 15 description 1 1 des
207. rds set by the U S Food and Drug Administration for a Class I laser product Class I laser products do not emit hazardous laser radiation The library has the necessary protective housing and scanning safeguards to ensure that laser radiation is inaccessible during operation or is within Class I limits External safety agencies have reviewed the library and have obtained approvals to the latest standards as they apply Performing the Safety Inspection Procedure xii Before you service the unit perform the following safety inspection procedure ao kw N D Stop all activity on the SCSI bus Turn off the power to the tape drive Disconnect the SCSI cable and check the SCSI bus terminator for damage Unplug the tape drive s power cord from the electrical outlet Check the tape drive s power cord for damage such as a pinched cut or frayed cord Check the tape drive s SCSI bus signal cable for damage Check the cover of the tape drive for sharp edges damage or alterations that expose its internal parts Check the cover of the tape drive for proper fit It should be in place and secure Check the product label on the bottom of the tape drive to make sure that it matches the voltage at your outlet TS3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Rack Safety The following general safety information should be used for all rack mounted devices DANGER Always lower the
208. resent Right Magazine This displays whether the upper right magazine is Present or Not X Present Chapter 4 Operations 4 21 Table 4 5 Library Status page elements continued Menu Item Description 2U 4U 1 Left Magazine This displays whether the lower left magazine is Present or Not X Present 1 Right Magazine This displays whether the lower right magazine is Present or Not X Present 2 Left Magazine This displays whether the upper left magazine is Present or Not X Present 2 Right Magazine This displays whether the upper right magazine is Present or Not X Present Library Status As Of 17 21 51 Library Time Status o Ready Cartridge In None Transport Number Of Moves 517 Total Power On 1384h 7min Time Accessor Status Ready 1 Left Magazine Present 1 Right Magazine Present 2 Left Magazine Present 2 Right Magazine Present Refresh Figure 4 22 The 4U library Monitor Library Library Status page Monitor Library Drive Status a77ug092 This page provides the following detailed dynamic information about the drive in the library No changes can be made from this page The displayed information will vary depending on the library model and drive type SCSI or Fibre Channel Table 4 o lists all available elements on the Drive Status page An X indicates that the element displays for the specified drive type Table
209. rface When an Operator Control Panel button is pressed and released the Operator Control Panel automatically transitions to User Interaction mode User Interaction mode will continue until 3 minutes after a user stops pushing buttons or the requested accessor action stops whichever is longer At which time the Operator Control Panel will return to System Driven mode If necessary the Operator Control Panel will automatically transition to the System Driven mode When this occurs the library must remember what the user was doing before the display mode changed Therefore the next button pressed will only transition the Operator Control Panel to the User Interaction mode from the System Driven mode In case of the activated user security feature the User Interaction mode is restricted to Login and Monitor menu items until a user logs in with a correct password Operator Control Panel Philosophy Operator Control Panel operation must obey some basic rules These rules of operation constitute a philosophy e Any operational conflict between commands received over the host interface or the Web User Interface and those entered via the Operator Control Panel will be avoided with a reservation mechanism on a first come first served basis Any reservation by the Operator Control Panel is canceled by an Operator Control Panel logout or a timeout which cancels the User Interaction Mode e Library firmware will not allow a user to select an
210. rge any static electricity in your body e Keep the work area free of no conducting materials such as ordinary plastic assembly aids and foam packing e Make sure you are always properly grounded when touching a static sensitive component or assembly e Avoid touching pins leads or circuitry e Use conductive field service tools Replacing a Tape Drive Tape drives are installed at the back of the library Note This part is hot pluggable It is not mandatory to power down the library to replace a drive The black pull out tab located underneath the right edge of the drive sled is for manufacturing tracking purposes 1 Using your Web User Interface or the Operator Control Panel unload the tape cartridge from the drive to be removed 2 Power OFF the library using the power button on the front panel 3 Remove the host interface cable H and terminator H for SCSI drive only Copyright IBM Corp 2006 9 1 a77ug029 a77ug114 5 Figure 9 2 Drive Sled Components on back panel of 4U Library SCSI and FC both shown 4 Loosen the blue captive thumbscrews Ml on the drive 5 Pull straight back on the tape drive handle El to remove it from the library 9 2 TS3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide a77ug027 Figure 9 3 Pulling the drive out of the library 6 Before installing the new drive inspect the connectors on the tape drive Ensure that the connectors are
211. rives attach to servers using an LVD Ultral60 1 6 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide or Ultra320 SCSI interface Each SCSI drive sled uses shielded HD68 pin connectors and can attach directly to a 2 byte wide SCSI cable Any combination of up to two initiators servers and up to four targets devices is allowed on a single SCSI bus if the following conditions are met e The SCSI bus is terminated properly at each end e Cable restrictions are followed according to the SCSI 3 specification Under the SCSI 3 protocol this type of attachment allows cable lengths of up to 25 m 81 ft with the appropriate cable and terminator The table below gives the maximum bus length between terminators for the LVD interface For information about cable connectors see SCSI Connectors and Adapters on page 1 8 Table 1 4 Maximum bus length between terminators Maximum Bus Length Between Type of Interconnection Terminators in meters Point to point 1 server and 1 drive 25 Multi drop daisy chain 1 server and multiple drives TEMENE Note The maximum bus lengths stated in this table include the internal length of the bus For maximum performance multiple SCSI buses may be required see Using Multiple SCSI Buses and IBM Ultrium Tape Drives must be the only target devices that are active on the bus Note For maximum performance the quantity of tape drives th
212. rmat A failure occurred attempting to write the FID 00 Rounded parameter A Mode Select command parameter has been rounded because the drive can not store it with the accuracy of the command 00 Media Not Present A media access command has been received when there is no cartridge loaded 00 Sequential Positioning Error A command has failed and left the logical position at an unexpected location 0C Position Past Beginning of Medium A command that required the medium to be at BOP was attempted when the medium was not at BOP e g Set Capacity 00 Invalid bits in identify Message An illegal Identify Message has been received at the drive at the start of a command 00 Logical Unit has not Self Configured The drive has just powered on and has not completed its self test sequence and can not process commands 01 Code Download The firmware in the drive has just been changed by a Write Buffer command 03 Inquiry Data has Changed OE Reported LUNs Data has Changed OF Echo Buffer Overwritten xx Diagnostic failure A diagnostic test has failed The xx ASCQ is a vendor specific code indicating the failing component 00 Data Path Failure 00 Message Error A message could not be sent or received due to excessive transmission errors Internal target failure A hardware failure has been detected in the drive that has caused the command to fail 00 Select Reset Failure An attempt to res
213. rn drive power ON and OFF Zon Clean Drive Drive FW Upgrade Drive Tests Drive Power a77ug058 Figure 4 19 Service Service menu 1 Using the Operator Control Panel open the I O Station Control gt I O Station Insert a blank or scratch cartridge into the I O Station Close the I O Station by pushing it into the library Navigate to the desired test Service gt Service gt Drive Tests Run the test aeo N e If the test PASSES resume normal library operations e If the test FAILS an error will be displayed Make note of the error then refer to 6 Remove the cartridge from the I O Station then close the I O Station 7 Press Cancel to exit the screen Web User Interface Menus The following menus are available on the Web User Interface Table 4 2 Web User Interface Menus B Monitor Library Library Identity Drives Identity Library Status Drives Status Inventory B Configure Library Logical Libraries Chapter 4 Operations 4 17 Table 4 2 Web User Interface Menus continued General Drives Network User Access Date amp Time Control Path Failover Logs amp Traces Event Notification Restore Defaults E Manage Library Move Media Perform Inventory Release Magazine B Service Library Clean Drive Advanced Diagnostics for Service Personnel only View Logs View Drive Logs Save Drive Dump Perform Diagnostics Upgrade Firmware Reboot Monitor L
214. room where the library will be installed varies by 15 C 30 F from the room where the library was stored allow the library to acclimate to the surrounding environment for at least 12 hours before unpacking it from the shipping container 1 Before you begin clear a work surface to unpack the library 2 Before opening and removing the library from the shipping container inspect the container for shipping damage If you notice any damage report it to the shipping company immediately 3 Open the shipping container and carefully remove the shipping materials from the top of the library Remove the accessory package and set aside 4 Lift the library out of the carton and remove the bag from the library Remove the foam cushion from the back of the library Save the packaging materials for future use Copyright IBM Corp 2006 2 1 Important Do not place the library on the front panel or the rear panel as this may damage the library Verifying the Shipment Verify that the following items are included in your library shipment e With every library Power cord Data cartridge Cleaning cartridge Foot pads for desktop installation Extra prism fiducials for cartridge magazines IBM Translated Safety Notices IBM License Agreement for Machine Code Installation Quick Reference Setup Operator and Service Guide Warranty information Device Driver CD ROM Quality Hotline card e
215. rs to computers servers Pronounced scuzzy Variations of the SCSI interface provide for faster data transmission rates than standard serial and parallel ports up to 160 megabytes per second The variations include e Fast Wide SCSI Uses a 16 bit bus and supports data rates of up to 20 MBps e SCSI 1 Uses an 8 bit bus and supports data rates of 4 MBps e SCSI 2 Same as SCSI 1 but uses a 50 pin connector instead of a 25 pin connector and supports multiple devices Ultra SCSI Uses an 8 or 16 bit bus and supports data rates of 20 or 40 MBps e Ultra2 SCSI Uses an 8 or 16 bit bus and supports data rates of 40 or 80 MBps Ultra3 SCSI Uses a 16 bit bus and supports data rates of 80 or 160 MBps e Ultra160 SCSI Uses a 16 bit bus and supports data rates of 80 or 160 MBps SNS Sense special feature A feature that can be ordered to enhance the capability storage capacity or performance of a product but is not essential for its basic work SR Service representative see also CE SRAM Static random access memory SS Status store ST Store standard feature The significant design elements of a product that are included as part of the fundamental product START Start maintenance subsystem A secondary or subordinate system usually capable of operating independently of or asynchronously with a controlling system SUPP Support sync Synchronous synchronize Occurring with a regular o
216. rupted Set when the drive detects that the Re read all data from the tape to rebuild the tape directory Appendix A TapeAlert Flags A 3 Table A 1 TapeAlert Flags Supported by the Ultrium Tape Drive continued Flag Number Flag Description Action Required 20 Clean now Set when the tape drive detects that Clean the tape drive it needs cleaning 21 Clean periodic Set when the drive detects that it Clean the tape drive as soon as needs routine cleaning possible The drive can continue to operate but you should clean the drive soon 22 Expired clean Set when the tape drive detects a Replace the cleaning cartridge cleaning cartridge that has expired 23 Invalid cleaning tape Set when the drive expects a Use a valid cleaning cartridge cleaning cartridge and the loaded cartridge is not a cleaning cartridge 30 Hardware A Set when a hardware failure occurs Contact IBM Technical Support that requires that you reset the tape drive to recover 31 Hardware B Set when the tape drive fails its Note the error code on the internal Power On Self Tests single character display then contact IBM Technical Support 32 Interface Set when the tape drive detects a Contact IBM Technical Support problem with the SCSI Fibre Channel or RS 422 interface 33 Eject media Set when a failure occurs that Unload the tape cartridge then requires you to unload the cartridge reinsert it and restart the
217. ry and TS3200 Tape Library Setup Operator and Service Guide Error Log Mode off Continuous Stop Trace At First Error Trace Level cmd V Response W Event V Trace M Low Level M Recovered Data Trace Error M Hard Error Trace Filter V Main Drive V CDB Interpreter M Robotic M Trace M OCP Input W ocp V SCSI V SDCI Output Module Module a77ug071 Refresh Submit Figure 4 34 Configure Library Logs amp Traces page It is recommended that you select Coninuous for the Error Log Mode so that all information for logs and traces will be captured Note The trace level and trace filter selection options are only changeable by Service personnel Configure Library Event Notification This page allows the user to enter information for event notification When set up correctly Event Notification allows the library to send an email to a designation individual when the library is experiencing a problem Notify Errors On Notify Warnings On To Email Address Email Domain fC SMTP Server Address fo 0 0 0 Refresh Submit a77ug065 Figure 4 35 Configure Library Event Notification page The following elements are displayed on the Event Notification page Notify Errors Select this item to be notified of library errors via email Notify Warnings Select this item to be notified of library warnings via email Chapter 4 Operations 4 31 To E mail Address Enter the email address of the individual you wo
218. s This address allows access outside the local network Entering User Access Information using the Web User Interface This function other than the Access PIN is not available on the Operator Control Panel 1 Click User Access in the left navigation pane 2 Choose an Access Level The Access Level Name associated with the Access Level chosen e 1 User e 2 Admin e 3 Service 3 Enter the New Password gt In Repeat Password enter the new password again 5 Click the OCP Access PIN Enabled box to require the user to enter a personal identification number to use the Operator Control Panel 6 Enter an OCP Access PIN Code that will allow the user access to the Operator Control Panel 7 In Repeat OCP Access PIN Code enter the personal identification number again 8 In Support Name enter the name of the person that will be able to offer the user help with the library Chapter 2 Installation 2 19 9 In Support Phone enter the phone number of the person that will be able to offer the user help with the library 10 In Support Email enter the email address of the person that will be able to offer the user help with the library 11 Click one of the following e Refresh to update the current screen e Submit to apply the changes made to the screen Access Level Gl Access Level Name admin mi i New Password Enter Up To Ten Characters Repeat Password OCP Access Pin Enabled OCP Access P
219. s cleaning AND cleaning cartridge is present in the library e Click one of the following Refresh Click this button to update the current screen Apply Selections Click this button to submit the changes made to the screen General Library Name IBM800245 Library Mode Random C Sequential I Autoload M Loop Active Slots 22 Auto Clean Enabled 7 a77ug066 Refresh Apply Selections Figure 2 17 The 2U library Configure Library General screen Chapter 2 Installation 2 17 General brary Name SALES01 Auto Clean Enabled 7 Extended Configuration for Logical Libraries Logical Library 1 Library Mode Random C Sequential M Autoload M Loop Active Slots 20 Logical Library 2 Library Mode IC Random Sequential V Autoload M Loop Active Slots 24 7 a77ug094 Pefesh ApplySelecions Figure 2 18 The 4U library Configure Library General screen Choosing Drive s Interface Identification Settings 1 Click Drives in the left navigation pane 2 Select the_desired settings for each drive listed either SCSI or Fibre Channel Refer to Figure 2 19 3 Click one of the following e Refresh to update the current screen e Submit to apply the changes made to the screen Drives Drive 1 Logical Library 1 iv Power On M Control Path Port A Configuration Speed Automatic Port Type LN Port z Loop ID E gt Port B Configuration Port not available Drive 2 Logical Librar
220. s for general business area category 2D Category 2D states that the library should be installed a minimum of 4 m 13 ft from a permanent work station To allow for service access install the library a minimum of 0 9 m 3 ft from all obstacles The library is a precision computer peripheral To ensure maximum longevity of your library locate the library away from dust dirt and airborne particulates e Keep the library away from high traffic areas especially if the floor is carpeted Carpeting harbors dust and people walking on the carpet can cause the carpet fibers and the dust to become airborne e Keep the library out of printer copier rooms because of toner and paper dust Additionally do not store paper supplies next to the library e Keep the library away from moving air caused by doorways open windows fans and air conditioners 1 16 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Ensure that the machine covers are always kept closed to minimize any contamination from airborne particles Supported Servers Operating Systems and Software The library is supported by a wide variety of servers hosts operating systems and adapters These attachments can change throughout the life cycle of the product To determine the latest supported attachments visit the web at http www ibm com storage Ito and look at the Interoperability Matrix Supported Device Drivers D
221. s for using the tool visit http www 03 ibm com servers storage support Pre Call Checklist If you have questions or problems concerning the library perform the following steps before placing a call to IBM Technical Support Note Where instructions refer you to the web visit http www ibm com storage 1 2 Verify that you have exhausted all troubleshooting options Verify that the drive s firmware is at the most recent level To determine the latest release of firmware visit the web Verify that your device drivers are at the most recent level see your server host manual for instructions e For the latest release of IBM device drivers visit the web e For the latest release of device drivers by Independent Software Vendors ISVs visit the appropriate third party web site Verify whether your hardware and software configuration is supported To determine the latest supported attachments visit the web Perform a general checkup of the hardware and connections e Ensure that you are using the correct SCSI terminator and that you are not mistakenly using a SCSI wrap plug e Ensure that the SCSI cable connector does not contain bent or recessed pins e Ensure that all retention screws for the SCSI cable and terminator are securely tightened Chapter 8 Service Procedures 8 5 e Ensure that all Fibre Channel cables are in good condition and all connections are secure 6 If you still have a problem
222. s long as 10 minutes if you reset or cycle power on the library while the cartridge is positioned at the physical end of the media 3 Make sure that the backup software is not reserving the slot or preventing the drive from ejecting the cartridge The backup software needs to cancel the reservation and any hold it has on the drive Temporarily disconnecting the library from the host server and power cycling eliminates the host and its software as a problem source 4 Ifthe a still exists refer to Contacting IBM Technical Support on page 8 6 Cartridge can not be removed from storage slot Media Cleaning or data cartridge incompatible with drive Make sure you are using data and cleaning cartridges that are compatible with the drive and model of your library The library automatically unloads incompatible cartridges and the Media Attention LED flashes Export the media in order to clear the state Chapter 6 Troubleshooting 6 3 Table 6 1 Troubleshooting table continued Cannot write to or read from tape Make sure you are using an Ultrium cartridge that has not been degaussed 3 Do not degauss Ultrium cartridges 4 Make sure that the cartridge has not been exposed to harsh environmental or electrical conditions and is not physically damaged in any way 5 Many backup applications do not read or write to cartridges that were created using a different backup application In this case y
223. s place it in a box or package e If you ship the cartridge in a cardboard box or a box of a sturdy material ensure the following Place the cartridge in a polyethylene plastic wrap or bag to protect it from dust moisture and other contaminants Pack the cartridge snugly do not allow it to move around Double box the cartridge place it inside a box then place that box inside the TA box and add padding between the two boxes see page 5 9 5 8 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide a69i0076 Figure 5 6 Double boxing tape cartridges for shipping Provide Proper Acclimation and Environmental Conditions Before using a cartridge let it acclimate to the normal operating environment for 1 hour If condensation is visible on the cartridge wait an additional hour Ensure that all surfaces of a cartridge are dry before making it available for use Do not expose the cartridge to moisture or direct sunlight Do not expose recorded or blank cartridges to stray magnetic fields of greater than 100 oersteds for example terminals motors video equipment X ray equipment or fields that exist near high current cables or power supplies Such exposure can cause the loss of recorded data or make the blank cartridge unusable Environmental and Shipping Maintain the conditions that are described in Specifications for Tape Cartrid Perform a Thorough Inspection
224. satisfied are you that the information in this book is Very Satisfied Satisfied Neutral Accurate Complete Easy to find Easy to understand Well organized Applicable to your tasks Please tell us how we can improve this book Thank you for your responses May we contact you Yes No Dissatisfied Very Dissatisfied Dissatisfied Very Dissatisfied When you send comments to IBM you grant IBM a nonexclusive right to use or distribute your comments in any way it believes appropriate without incurring any obligation to you IBM or any other organizations will only use the personal information that you supply to contact you about the issues that you state on this form Name Address Company or Organization Phone No Readers Comments We d Like to Hear from You GA32 0545 01 Fold and Tape Please do not staple Fold and Tape BUSINESS REPLY MAIL FIRST CLASS MAIL PERMIT NO 40 ARMONK NEW YORK POSTAGE WILL BE PAID BY ADDRESSEE International Business Machines Corporation Information Development Department GZW 9000 South Rita Road Tucson Arizona U S A 85775 4401 NO POSTAGE NECESSARY IF MAILED IN THE UNITED STATES Fold and Tape GA32
225. sition OE Error slider init get range failed OF Error during slider forward movement 10 Error gripper init get range failed 11 Error during slider home movement 12 Error during rotation to FAR position 13 Error sled init move to sensor failed 20 Error Inventory scan 21 Error during gripper close 22 Error slider home movement 23 Error during move gripper to scan pos 24 Error reading barcode label 28 Error Extra inventory scan 29 Error during closing gripper 2A Error slider preposition movement 2B Error during opening gripper 2C Error during sled movement up to sensor 2D Error slider preposition backwards movement 30 Error slot preposition 31 Error during sled movement in FLMoveRotation function 32 Command sending to robotic failed 33 Error during elevator movement in FLMoveRotation function 34 Error during rotation in FLMoveRotation function 35 Error during elevator movement in FLMoveSled function Chapter 7 Error Codes Table 7 2 Sub error codes continued 36 Error during sled movement in FLMoveSled function 37 Error during sled positioning to sensor in FLMoveSled function 38 Error during sled positioning to mail slot in FLMoveSled function 39 Error during sled positioning without sensor 40 Movement to from slot failed 41 Error during first slider movement 42 Error during first gripper movement 43 Error
226. slot has been filled and sent back to its home slot This allows endless backup operations without user interaction Starting Sequential Mode e Autoload Option If the Autoload option is set to ON Configure gt Library gt Autoload the accessor will load the first cartridge cartridge located in the slot with the lowest numeric value found in the storage inventory area into the drive upon power ON of the library If the library powers on with a cartridge already in the drive sequential mode will start with that cartridge unless the host issues a rewind and unload command to the drive In that case the next cartridge in sequence will be loaded into the drive If the Autoload Option if OFF sequential mode must be started by selecting the Move Cartridges option Control gt Move Cartridges to load the first cartridge or any cartridge into the drive Whatever cartridge is loaded into the drive that is where the sequence starts from For example if a cartridge from the fifth lowest numeric storage slot containing a cartridge is loaded using the Move Cartridges option after the host issues a rewin unload command the next cartridge loaded will be the cartridge from the next higher numeric slot Cartridges need not be in contiguous slots e Loop Option If the Loop option is set to ON Configure gt Library gt gt Loop when the last cartridge cartridge in the highest numeric slot is unloaded and placed back into st
227. splay the machine type and serial number of the device It also will display SCSI sense data if available e F6 Hexadecimal report Pressing F6 will display the device hexadecimal data for support use e F9 Address Information Pressing F9 will display the SCSI address information Appendix C Message Retrieval at the Host C 7 AS 400 Product Activity Log x Product Activity Log page teense 1 ROMLPAR1 08 26 05 10 28 40 Invocation m s era Product Activity Log Titles e e e a e a Log ID Report System type n e aan 9406 System modell 3 825 System release V5R3M0 System name ROMLPARI System serial number me caer cs 10 F321B Cog MIDI er ercxcy a sees O90ZO145 Include hexadecimal data Fate eee seta NEES N NO Product Activity Log page 2 ROMLPAR1 08 26 05 10 28 40 Detail Report for Resource Serial Resource Name Type Model Number Name TAPMLB19 3580 001 00 1004538 Logro E e sn sara OG OZO1A5 Sequence 3 211510 Dates pace cn eer O47217 05 IRS 6 a hoo oon cS 10 40 11 Reference code 9350 Secondary code 00000000 Mable ID 4 ee eens 3A000001 IPL source state BTE CIRES GS 6 6 a no cen o 8 Permanent System ref code 63A09350 Tape unit detected a read or write error on tape medium Physical location irc cg Gossow a a tot Cardi position lt gt a0 Device position Logical address PCI bus Library SysitemyDUSi me esac ener 36 P Ohadaptersecs voces a
228. ss is the key storage consideration An Ultrium cartridge E 4 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide has a compressed data capacity of up to 800 GB 2 1 compression and a native data capacity of up to 400 GB liquid crystal display LCD A low power display technology used in computers and other I O devices loadable Having the ability to be loaded LTO cartridge memory LTO CM Within each LTO Ultrium data cartridge an embedded electronics and interface module that can store and retrieve a cartridge s historical usage and other information LVD SCSI Bus Low Voltage Differential M magnetic tape A tape with a magnetical surface layer on which data can be stored by magnetic recording MAP Maintenance analysis procedure mask A pattern of characters that controls the retention or elimination of portions of another pattern of characters To use a pattern of characters to control the retention or elimination of portions of another pattern of characters master file A file used as an authority in a given job and that is relatively permanent even though its contents may change Synonymous with main file MB Mega Byte usually expressed as data rate in MB s or MB second media capacity The amount of data that can be contained on a storage medium expressed in bytes of data media type identifier Pertaining to the bar code on the bar code label of the IBM Ultrium Tape
229. ssociated time stamp in the following format yy mm dd hh mm ss HH Where e yy is the year e mm is the month e dd is the current day e hh is hours e mm is minutes e ss is seconds e HH is 1 100 second The time stamp is set to zero at system start A description of each error code and possible solution is provided in the following table Preparing to Resolve an Error Code 1 Record the error information that is displayed on the Operator Control Panel display or Web User Interface screen 2 If possible cycle library power and retry operation e If the error reoccurs refer to Table 7 1 on page 7 2 for information on resolving the error e If the error does not reoccur continue with normal library operation Complete the steps in Preparing to Resolve an Error Code before completing the User Action listed in Table 7 1 on page 7 2 Copyright IBM Corp 2006 7 1 Table 7 1 Error Codes Error Code Description User Action 80 Bar code reader Error cannot initialize BCR 81 Bar code reader Error no response from BCR 82 EEPROM Electrically Erasable Programmable Read Only Memory Error no response from EEPROM located on accessor controller 83 Accessor controller generic problem Refer to Contacting IBM Technical Support on page 8 6 84 Setting of gripper motor parameters failed 85 Setting of slider motor parameters failed 86 Setting of elevator motor param
230. st again 2 If the error recurs refer to Contacting IBM Technical Support on page 8 6 7 4 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Table 7 1 Error Codes continued Error Code Description User Action DB External cooling fan error fan motion 1 Verify that the indicated fan is operational and not has stopped obstructed The subcode indicates which drive sled 2 ifthe error recurs refer to Contacting IBM Technical fan is affected Subcode 00 drive sled 1 Subcode 02 drive sled 2 DC PC Bus Failure Refer to Contacting IBM Technical Support on page 8 6 FO Drive Over temperature Condition 1 Check the ambient temperature conditions and check all The subcode indicates which drive is tans affected 2 If the error recurs refer to Contacting IBM Technical Example Subcode 02 drive 2 F1 Drive Communication Error Refer to Contacting IBM Technical Support on page 8 6 Library controller has lost communication to drive The subcode indicates which drive is affected Example Subcode 02 drive 2 F2 Drive Sled not present The subcode indicates which drive sled is affected Example Subcode 02 drive sled 2 1 Verify that the drive sled is properly installed in the library and that all associated cables are properly connected then retry the operation 2 If the error recurs refer to Contacting IBM Technical Support on
231. t Logical Libraries 2 Press the DOWN button to select Number of Logical Libraries 3 Press the ENTER button to highlight the selection field 4 Press the UP or DOWN button to select the number of logical libraries to be assigned in your library 5 Click Save to apply your selections Choosing Library Settings For each logical library complete the following steps 1 Choose the Mode for your logical library Random or Sequential 2 If Sequential Mode was chosen you may select Autoload and or Loop or neither 3 Choose the number of Reserved Slots in your logical library This number will affect the number of Active Slots shown on the Web User Interface menu under the Configure Library menu Note Slots can be reserved so that they are invisible to the host It may be necessary to reserve slots in order to match the number of available slots to the ISV software licensing 4 Check Auto Clean to enable automatic cleaning of the drive s in your library A cleaning cartridge must reside the dedicated cleaning slot DCS 5 Click Save Choosing Drive s Interface Identification Settings 1 Navigate to Configure gt Drive 2 Select a drive 3 If the selected drive is to be designated as a control path drive check Control Path All drives in a logical library may be designated as a control path drive 4 Select a SCSI ID for each SCSI drive 5 Select a Port Speed Port Type and Loop ID for each Fibre Channel drive
232. t media To reduce the risk of personal injury or damage to the library 1 observe local health and safety requirements and guidelines for manual material handling 2 obtain adequate assistance to lift and stabilize the library during installation or removal and 3 always remove all cartridges to reduce the overall weight of the library To install your library in a rack perform the following steps 1 Verify that your rack kit includes the following contents see 2 6 a in plastic material 2 rails 2 mounting brackets e Packaged in the small bag with no label 1 T8 Torx wrench 2 anchors 2 large screws to secure the mounting brackets to the rack 6 small countersunk screws for securing the anchors and the top of the mounting brackets e Packaged in the small bag with Round Hole on the label 9 screws to be used on racks with round holes e Packaged in the small bag with Square Hole on the label 9 screws to be used on racks with square holes Chapter 2 Installation 2 5 a77ug107 Figure 2 4 Rack Kit mounting hardware 2 Determine the location in your rack for your library to be installed and using a pencil mark the location on each vertical rail in your rack Note A 2U library requires 2U 3 5 in of rack space A 4U library requires 4U 7 in of rack space 3 Using the screws for your rack type round holes or square holes and a 2 Phillips screwdriver secure one rail to
233. t the leader pin is latched by the pin retaining spring clips on each end of the leader pin Remove the rewind tool Remove the leader pin attach tool by lifting its end up and away from the cartridge 5 16 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Environmental and Shipping Specifications for Tape Cartridges Before you use a tape cartridge acclimate it to the operating environment for a minimum of 24 hours or the time necessary to prevent condensation in the drive the time will vary depending on the environmental extremes to which the cartridge was exposed The best storage container for the cartridges until they are opened is the original shipping container The plastic wrapping prevents dirt from accumulating on the cartridges and partially protects them from humidity changes When you ship a cartridge place it in its jewel case or in a sealed moisture proof bag to protect it from moisture contaminants and physical damage Ship the cartridge in a shipping container that has enough packing material to cushion the cartridge and prevent it from moving within the container Table 5 4 gives the environment for operating storing and shipping LTO Ultrium Tape Cartridges Table 5 4 Environment for operating storing and shipping the LTO Ultrium Tape Cartridge Environmental Specifications Environmental Factor Operating Operational Storage Archiva
234. te Web User Interface electronics reside on the control card CRU 1 Ensure that the ethernet cable is securely plugged in the rear of the library at the RJ 45 connector Ensure the Network Setting is switched to ON via the Operator Control Panel or serial interface RJ 11 connector The default Network Setting of the library is ON Ensure that the correct IP Netmask and Gateway addresses are keyed into the network parameters From the Operator Control Panel navigate to Configure gt Network Ensure that the correct IP address is being used on the web browser If the ethernet connection is a direct connection between the PC and the library a special crossover ethernet cable needs to be used Note On newer PCs either straight through or crossover ethernet cables may be used since the crossover requirement is provided internally Check the ethernet cable carefully or try another cable and if the cable is connected to a network hub or switch try a different port 6 6 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide 7 If the Web User Interface is still malfunctioning replace the Library Controller Card CRU refer to Replacing a Library Controller Card on page 9 5 Isolating Accessor Scanner Problems If the server has reported inventory problems relating to inability to read bar code labels or if some or all of the cartridge labels are not being displayed on the Web User Inter
235. test when available If the wrap test fails replace the drive sled CRU refer to Replacing a Tape Drive on page 9 1 Using the host interface test tool ITDT run the Scan function s to verify that the host application interface SCSI or Fibre Channel can detect the drive LUN 0 and the library LUN 1 To further test the interface communication path run the Test Device function t if available after selecting the drive This function will write read data across the interface as well as sending a command to the drive to run the internal performance Read Write test If the host tool ITDT cannot detect the drive or library look for problems with the host interface cabling the HBA the device driver or the backup application software Chapter 6 Troubleshooting 6 5 Isolating a Library Controller Card vs Accessor Enclosure Problem 1 2 If possible ensure that the library firmware is at the latest level visit http www ibm com storage Ito With library power OFF loosen the two thumb screws which secure the controller card to the library enclosure and slide it out e Inspect the card for any broken components or other anomalies e If the card appears to have no abnormalities reseat the card back in the library tighten the thumb screws and turn library power ON If both the Operator Control Panel and Web User interfaces are inoperable or frozen and the latest firmware has been installed the control
236. the cartridge because media removal has been prevented 5A 01 Operator Medium Removal Request 5D 00 Failure Prediction Threshold Failure Prediction thresholds have been exceeded indicating that a failure may occur soon 5D FF Failure Prediction False A Mode Select command has been used to test for Failure Prediction system 82 82 Drive requires cleaning The drive has detected that a cleaning operation is required to maintain good operation 82 83 Bad Code Detected The data transferred to the drive during a firmware upgrade is corrupt or incompatible with drive hardware A3 01 OEM Vendor Specific 14 FRU code 15 SKSV C D Reserved BPV Bit pointer When set to 1 the bit pointer is valid 16 17 SKSV 0 First Error Fault Symptom Code FSC SKSV 1 Field Pointer 18 19 First Error Flag Data 20 Reserved 0 21 CLN Reserved Reserved VolValid 22 28 Volume Label 29 Current Wrap 30 33 Relative LPOS 34 SCSI Address 35 Reserved Reserved The descriptions below serve only as an overview of sense reporting in the tape drive This tape drive conforms to all sense field reporting as specified in the SCSI standards Appendix B Sense Data B 9 Note 10 11 12 13 The Error Code field Byte 0 is set to 70h to indicate a current error that is one associated with the most recently received command It is set to 71h to indicate a deferred error which is not associated with the current command
237. the Operator Control Panel see Control Magazine on page To use the Web User Interface see e Library Release Magazine If neither one of these processes works see Releasing the Magazines Manually Releasing the Magazines Manually If the directions in Steps 1 and 2 above do not allow you to remove the tapes do the following 1 Unplug the power cord from the library 2 Find the access holes for the right and left magazines Copyright IBM Corp 2006 8 1 Figure 8 1 Access holes for the left magazine 8 2 TS3100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide wo N Q D 5 Na N oO 4 N fo D Ej X N o Figure 8 2 Access holes for the right magazine 3 To manually release the magazines push the end of a straightened paper clip into the access hole for each magazine at the back of the library While holding the paper clip have a second person pull the magazine out of the front of the unit Chapter 8 Service Procedures 8 3 a77ug023 Figure 8 3 Left magazine pulled out of the 2U library N D 5 KR N oO Figure 8 4 Left Magazines pulled out of the 4U Library 4 If there are additional tapes still in the library or if you were unable to manually remove the magazines and drive contact IBM Support for further instructions 8 4 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Using I
238. to scroll through the error log 3 Type q and press Enter to quit the error log at any time To correct a problem you noticed in the errpt report determine the type of error by using the examples that follow e For library errors Resource Name smen for example smc0 and Resource Type 3576 refer to Library Error Log Example on page C 2 and locate the SCSI sense data e For drive errors Resource Name rmtn for example rmt0 and Resource Type LTO refer to Drive Error Log Example on page C 3 and locate the SCSI sense data e For SCSI bus errors not SCSI adapter errors refer to SCSI Bus Error Example 1 on page C 4 and SCSI Bus Error Example 2 on page C 5 to determine which host adapter SCSI bus and device or devices are affected e For Fibre Channel errors not Fibre Channel adapter errors determine which host adapter and device are affected e For SCSI adapter errors not SCSI bus errors use the maintenance package for the host Note See Appendix B Sense Data on page B 1 for further details on sense data Copyright IBM Corp 2006 C 1 Library Error Log Example a LABEL TAPE_ERR2 IDENTIFIER 476B351D Date Time Wed Oct 11 11 42 17 Sequence Number 25265 Machine ID 000D090D4C00 Node ID tsm Error Class H Error Type PERM Resource Name smc Resource Class tape Resource Type 3576 Location 40 60 00 6 0 VPD Manufacturer e i IBM Machine Type a
239. trol gt Magazines Manage Library gt Release Magazine Cartridges Inventory Monitor gt Inventory gt Magazines Manage Library gt Perform Inventory Move Control gt Move Cartridges Manage Library gt Move Media Operator Control Panel Menu Tree The Operator Control Panel Main menu is made up of the following items e Monitor e Control e Configure e Service The table below shows each Main menu item and the associated sub menu items Chapter 4 Operations 4 3 Library Open I O Station cea Library Verify i Drive Move Cartridges Library Run Tests Settings i Inventory Magazines Drive Service Drives Re Inventory Network Set Access PIN i Set Date and Time Control Path Failover Restore Default a77ug050 Figure 4 1 Operator Control Panel Menu Tree Monitor Menu The Monitor menu contains information about the following sub menu items e Library e Drive e Inventory Monitor Library This menu item displays current library information and settings 4 4 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Library I
240. tus Drive inventory Drive status 1 Empty Empty 1 Left Magazine Slot Inventory 1 Left Magazine Co amp Cartridge details for 1 Left Magazine Slot Attn Status In Label Media commen Drive Loads R O siot Closediempty f aa A O sot KClosedEmpty L wo stot ClosedFull rxosus a Empty k Empty ull rxo76L3 213 Diag Tape mpty SS 5 Empty e Empty fr Full ke Empty p Empty Cartridge detats for 2 Left Magazine Slot Attn Status Media Loads Commen B Cartridge details for 1 Right Magazine Blot Attn Status In Drive p2 Empty 23 Empty a4 Empty Rs Empty 26 Empty k7 Empty ke Empty 2 Empty Bo Empty 31 Empty pz Empty B3 Empty 2 Right Magazine Slot inventory B Cartridge details for 2 Right Magazine m Status In Drive Label Media Loads Commen 4 Erepty ps Empty i Os4acer2 FRET TE ELEY Pred 33S i a77ug099 Figure 4 25 The 4U library Monitor Library Inventory page Configure Library Menu The Configure Library menu contains the following sub menu items Configure Library Logical Libraries on pa e Configure Library General on page 4 26 e Configure Library Drive on page 4 27 Chapter 4 Operations 4 25 e Configure Library Network on page 2 18 e Configure Library User Access on page 4 29
241. uld like to receive the errors and or warnings E mail Domain Enter the email domain name of the individual you would like to receive the errors and or warnings SMTP Server Address Enter the address of the email server of the individual you would like to receive the errors and or warnings Configure Library Restore Defaults This page allows the user to reset the configuration to the factory defaults restore vital product data and save vital product data Restore Factory Defaults Restore Restore Vital Product Data Restore Save Vital Product Data cane 8 Figure 4 36 Configure Library Restore Defaults page The following elements are displayed on the Restore Defaults page Restore Factory Defaults Click this button to restore the following factory default settings e DHCP Dynamic Host Configuration Protocol On e Network Address 0 0 0 0 Drive ID 4 for a SCSI drive 4 for a Fibre Channel drive e Res Reserved Slots 0 e Drive Power ON OFF On e Library Mode Random Restore Vital Product Data Click this button to restore the last saved library configuration from the library accessor to the library control board Save Vita Product Data Click this button to save the current library configuration from the library control board to the library accessor Manage Library Menu Manage Library Move Media This page allows the user to move tape cartridges within the library The source and destination are s
242. um 400 GB Ultrium 3 Tape Drive 200 GB Ultrium 2 100 GB Ultrium 1 400 GB WORM Ultrium 3 Read Write Read Write Read only Data Cartridge When processing tape in the cartridges Ultrium Tape Drives use a linear serpentine recording format The Ultrium 3 drive reads and writes data on 704 tracks sixteen tracks at a time The first set of tracks is written from near the beginning of the tape to near the end of the tape The head then repositions to the next set of tracks for the return pass This process continues until all tracks are written and the cartridge is full or until all data is written Copyright IBM Corp 2006 a67b0022 Figure 5 1 The IBM TotalStorage LTO Ultrium 400 GB Data Cartridge 1 LTO cartridge memory cut away El Write protect Switch view A Cartridge door 5 Label area El Leader Pin g Insertion guide The cartridge door A in Figure 5 1 protects the tape from contamination when the cartridge is out of the drive Behind the door the tape is attached to a leader pin E in Figure 5 1 When the cartridge is inserted into the drive a threading mechanism pulls the pin and tape out of the cartridge across the drive head and onto a non removable take up reel The head can then read or write data from or to the tape The write protect switch H in Figure 5 1 prevents data from being written to the tape cartridge For more information see Write Protect Switch on pa
243. up Operator and Service Guide Chapter 2 Installation To install a desktop or rack mounted 2U library or 4U library perform the procedures in this chapter in the order they are presented Choosing a Location Choose a location that meets the following criteria Table 2 1 Location criteria Criteria Definition Room temperature Power source 10 35 C 50 95 F e AC power voltage 100 127 VAC 200 240 VAC 4 2 A Note The 4U library requires two separate power sources to implement redundant power Line frequency 50 60 Hz Place the library near an AC outlet The AC power cord is the product s main AC disconnect device and must be easily accessible at all times Air quality The library should be placed in an area with minimal sources of particulate contamination Avoid areas near frequently used doors and walkways stacks of supplies that collect dust printers and smoke filled rooms Excessive dust and debris can damage tapes and tape drives Humidity 15 80 RH non condensing Clearance e Back Minimum of 15 4 cm 6 inches e Front Minimum of 30 8 cm 12 inches e Sides Minimum of 5 08 cm 2 inches Rack requirements Standard 19 inch rack with e 2U 63 5 mm 3 5 in of clearance for a 2U library e 4U 177 8 mm 7 in of clearance for a 4U library Rackmounting the library is optional Unpacking the Library Note If the temperature in the
244. up Operator and Service Guide Fh 8 9 C d Press the ENTER button to apply your selection Skip to Step 7 Press the DOWN button to select IP Address a b Press the ENTER button to highlight the IP Address field Press the UP or DOWN button to select the digit s of your library s IP Address Press the ENTER button to highlight the next digit s in your IP Address After entering the final digits press the ENTER button to apply your entries Press the DOWN button to select Netmask a b Press the ENTER button to highlight the Netmask field Press the UP or DOWN button to select the digit s in your library s Netmask address Press the ENTER button to highlight the next digit s in your library s Netmask address After entering the final digit s in your Netmask address press the ENTER button to apply your entries Press the DOWN button to select Gateway a b Press the ENTER button to highlight the Gateway field Press the UP or DOWN button to select the digit s in your library s Gateway address Press the ENTER button to highlight the digit s in your library s Gateway address After entering the final digits in your Gateway address press the DOWN button and select one of the following e Save to save your network settings e Cancel to cancel all of your entries and leave the settings as they were Press the ENTER button to return to the Configure menu Press t
245. ure Library Restore Defaults page Manage Library Move Media page Manage Library Perform Inventory page Manage Library Release Magazine page 3A 3 5 3 5 4 4 45 4 7 48 49 49 4 10 4 10 4 11 4 12 4 14 4 14 4 15 4 15 4 15 4 15 4 16 4 16 4 17 4 19 4 21 4 22 4 23 4 24 4 25 4 26 4 27 4 28 4 28 4 29 4 30 4 30 4 30 4 31 4 31 4 32 4 33 4 33 4 33 vii 4 40 4 41 4 42 4 43 4 44 4 45 4 46 4 47 4 48 4 49 5 1 5 2 5 3 5 4 9 0 5 6 5 7 5 8 5 10 5 11 5 12 Viii The 2U library Service Library Clean Drive page 434 The 4U library Service Library Gian Drive page 434 Service Library Advancd Diagnostics page 2 2 434 Service Library View Logs page 4 35 Service Library View Drive Logs screen 4 35 Service Save Drive Dump 4 35 Service Library Perform Diagnostics page 4 36 The 2U library Service Library Upgrade Firmware page 4 36 The 4U library Servic Library Upgrade Firmware page 4 37 Service Library Reboot page er 4 37 The IBM TotalStorage LTO Ultrium 400 GB Data Cartridge a 5 2 Ultrium 3 WORM Tape Cartridge 5 3 Sample bar code label on the LTO Ultrium 3 Tape Cartridge 2 56 Setting the write protect switchi aaa OT Tape cartridges in a Turtlecase 5 8 Double boxing tap
246. ustom bar code labels continued In America In Europe and Asia Dataware P O Box 740947 Houston TX 77274 Dataware Labels Europe Heubergstrasse 9 D 83052 Bruckmuhl Gotting U S As Germany Telephone 800 426 4844 Telephone 49 8062 9455 NetC NetC Europe Ltd P O Box 1067 Town Farm Bungalow Fairfield CT 06825 The Pavement U S A North Curry Telephone 203 372 6382 http www netcllc com TA3 6LX Somerset U K Telephone 44 0 1823 49 1439 http www netclabels co uk NetC Asia Pacific Pty Ltd Locked Bag 1 Kenthurst NSW 2156 Australia Telephone 61 0 2 4573 6556 http www netclabels com uk 5 20 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Chapter 6 Troubleshooting Installation Problems Problems encountered during the installation of the library are usually caused by improper SCSI bus configuration application software configuration errors or an incorrectly configured operating system If the application software that you are using is not communicating with the library after installation check the following Copyright IBM Corp 2006 Picker Ship Lock Key Ensure that the Picker Ship Lock Key on the top cover has been removed before powering on the library Drive Library SCSI or Loop ID Ensure that the SCSI ID of the Drive Library or Fibre Channel Loop ID is correct and not the same as other devices that may be on t
247. ve will be cleaned automatically when necessary Unlock the left cartridge magazines e Using the Operator Control Panel Control gt Magazines e Using the Web User Interface Manage Library gt Release Magazine e Remove the magazine from the library In a 4U library remove the lower left magazine In a 2U library remove any magazine e Insert the cleaning cartridge In a 4U library insert the cleaning cartridge in the top slot of the back column of the magazine refer to 4U Library I O Slots Storage Slots and Drive Slots Element Addresses and Physical Locations onl In a 2U library insert the cleaning cartridge in any storage slot e Push the magazine back into the library Chapter 2 Installation 2 31 2 32 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Chapter 3 User Interfaces This library has two user interfaces e Operator Control Panel located on the front panel of the library e Web User Interface accessed via a web browser Operator Control Panel The Operator Control Panel operates in two basic modes e User Interaction mode This mode is employed when a user is pushing buttons on the Operator Control Panel e System Driven mode This is the normal mode of operation In this mode the Operator Control Panel displays status associated with the actions that were caused from commands issued via the drive s internal drive to library serial inte
248. w define each type of safety notice and give examples Danger Notice A danger notice calls attention to a situation that is potentially lethal or extremely hazardous to people A lightning bolt symbol always accompanies a danger notice to represent a dangerous electrical condition Caution Notice A caution notice calls attention to a situation that is potentially hazardous to people because of some existing condition A caution notice can be accompanied by one of several symbols If the symbol is It means A hazardous electrical condition with less severity than electrical danger A generally hazardous condition not represented by other safety symbols A hazardous condition due to the use of a laser in the product Laser symbols are always accompanied by the classification of the laser as defined by the U S Department of Health and Human Services for example Class I Class II and so forth Class I A hazardous condition due to mechanical movement in or around the product A hazardous condition due to the weight of the unit Weight symbols are accompanied by an approximation of the product s weight oe svc00168 32 55 kg 70 5 121 2 Ibs Copyright IBM Corp 2006 xi Laser Safety and Compliance Before using the library review the following laser safety information Class Laser Product The library may contain a laser assembly that complies with the performance standa
249. x A TapeAlert Flags This appendix is intended to provide additional information to the reader about the tape drive All error code and diagnostic information contained in this chapter can be accessed from the Operator Panel of the Library The drive portion of the Operator Panel Display will contain any drive error codes Therefore there is no need to open the Library to access the buttons on the drive as described in this chapter See the Setup and Operator Guide for a complete description of the Operator Panel functions and Displays TapeAlert is a standard that defines status conditions and problems experienced by devices such as tape drives autoloaders and libraries The standard enables a server to read TapeAlert messages called flags from a tape drive via the SCSI bus The server reads the flags from Log Sense Page 0x2E This library is compatible with TapeAlert technology which provides error and diagnostic information about the drives and the library to the server Because library and drive firmware may change periodically the SNMP interface in the library does not require code changes if devices add additional TapeAlerts that are not supported today However should this occur the MIB is written to minimize impact to the SNMP monitoring station At the time of this writing the TapeAlert flags in this appendix correctly represent TapeAlerts that will be sent The MIB file should not be taken to mean that all traps that are defined in t
250. y 2 Power On I Control Path SCSI ID 5 a77ug095 Refresh Submit Figure 2 19 The Configure Library Drive screen Configure Library Network This page shows the current network configuration of the library and allows modification to the configuration When a change is requested a pop up box will ask to confirm the changes 2 18 153100 Tape Library and TS3200 Tape Library Setup Operator and Service Guide Network DHCP Address O n IP Address fi9211111 Network Mask 255 255 255 0 Gateway Address f1921 1 new login is required if changes are done Refresh If the IP address changes the new one must be Submit E entered in the address bar Figure 2 20 Configure Library Network page The following elements are displayed on the Network page DHCP Address Click this item ON to have the IP Address of your library automatically set by the library host computer Leave unchecked and enter the appropriate information for the IP Address Network Mask and Gateway Address IP Address An identifier for a computer or device on a TCP IP network Networks using the TCP IP protocol route messages based on the IP address of the destination The format of an IP address is a 32 bit numeric address written as four numbers separated by periods Each number can be zero to 255 For example 1 160 10 240 could be an IP address Network Mask This address defines and limits users within a local network Gateway Addres
251. y CRUs customer replaceable units These CRUs are parts of the library that must be added removed and replaced by the customer If a customer chooses to have the CRU added or removed replaced by an IBM Service Representative there will be a charge for the service Table 10 2 Replacement Parts Part Number Description 23R7162 LVD SCSI Drive Sled 23R7163 Fibre Channel Drive Sled 23R6472 Library Controller Card 23R6447 250 W Power Supply 23R6471 Left Cartridge Magazine 2U 23R6452 Right Cartridge Magazine 2U 4U 23R7170 Foot Pads Copyright IBM Corp 2006 10 1 Table 10 2 Replacement Parts continued Part Number Description 23R5841 SCSI Terminator 23R5840 SCSI wrap tool 12R9314 Fibre Channel wrap tool 23R6470 Library Enclosure 2U 23R7169 Library Enclosure 4U 23R7175 Lower Left Cartridge Magazine 4U 23R7174 Upper Left Cartridge Magazine 4U 23R7172 Block Out Panel Power Supply 4U 23R7173 Block Out Panel Drive Bay 4U Power Cords To avoid electrical shock a power cord with a grounded attachment plug has been provided Use only properly grounded outlets Table 10 3 lists the power cord part number feature code the country or region where the power cord can be used and the plug s standard reference The last column in the table contains an index number that you can match to a specific receptacle type in Figure 10 1 on A
252. your cartridges rather than manually setting the write protect switch This allows the server s software to identify a cartridge that no longer contains current data and is eligible to become a scratch blank data cartridge Do not write protect scratch blank cartridges the tape drive will not be able to write new data to them If you must manually set the write protect switch slide it left or right to the desired position A67E0026 Figure 5 4 Setting the write protect switch Handling the Cartridges Attention Do not insert a damaged tape cartridge into the drive A damaged cartridge can interfere with the reliability of a drive and may void the warranties of the drive and the cartridge Before inserting a tape cartridge inspect the cartridge case cartridge door and write protect switch for breaks Incorrect handling or an incorrect environment can damage cartridges or their magnetic tape To avoid damage to your tape cartridges and to ensure the continued high reliability of your IBM LTO Ultrium Tape Drives use the following guidelines e Do not drop the cartridge If the cartridge drops slide the cartridge door back and ensure that the leader pin is properly seated in the pin retaining spring clips H in Figure 5 8 on page 5 11 If the leader pin has become dislodged go to Repositioning or Reattaching a Leader Pin on page 5 10 e Do not handle tape that is outside the cartridge Handling the tape can damage

IBM_System_Storage_TS3100_Tape_Library_and_TS32.. - ps

Contents

Download Pdf Manuals

Related Search

Related Contents