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SERVICE MANUAL - Wiki Karat

1. Figure 2 1 6 Developer section 1 Developer roller 5 Developer screw B 2 Developer blade 6 Developer case 3 Blade magnet 7 Toner container 4 Developer screw A 8 Toner sensor TS TONER SENSOR Developer unit TS YC6 2 RPWB Developing bias output B HVPWB Figure 2 1 7 Developer section block diagram 2M4 2M5 2M6 2M7 1 2 1 4 Optical section The optical section consists of the image scanner section for scanning and the laser scanner section for print ing 1 Scanner unit The image in an original document is scanned using a CIS image sensor When the document processor DP is used for scanning the CIS unit is parked at the DP reading position and in synchro with the timing of feeding the original document the DP continuously performs scanning over the subscan direction of the document Figure 2 1 8 1 ISU top frame 5 ISU belt 2 ISU bottom frame 6 ISU motor ISUM 3 Contact glass 7 CIS sensor CIS 4 Size indicator plate Original Contact glass do m Scanner unit HPS SCMOTIB SCMOTOA YC18 1 2 3 4 Q L HPSW YO21 15 OPWB 1 3 in1 25 26 ppm model 4 in1 20 21 25 26 ppm mode 2 3 in1 20 21 ppm model Figure 2 1 9 2 1 6 2M4 2M5 2M6 2M7 2 Las
2. gt o c Figure 1 2 8 4 Open the DP 5 Remove the film 6 Remove tape Figure 1 2 9 1 2 7 2 4 2 5 2 6 2 7 1 B in 1 20 21 ppm model 1 Remove seven tapes Figure 1 2 10 2 Open the cassette 3 Remove tape Figure 1 2 11 1 2 8 2 4 2 5 2 6 2 7 1 4 Remove three tape Figure 1 2 12 5 Open the Original Cover 6 Remove the film 7 Remove tape Figure 1 2 13 1 2 9 2M4 2M5 2M6 2M7 Installing the cassette cover 1 Attach the cassette cover Attach the cassette cover so that its right and left side pins and the boss on the machine frame mate with each other If performing installation in a 25 26 ppm model install the cassette cover so that its guide at the top is positioned above the MF base Loading paper cassette 1 Open the cassette cover 2 Adjust the position of the width guides located on the left and right sides of the cassette Paper sizes are marked on the cassette Paper width guides Figure 1 2 16 1 2 10 2M4 2M5 2M6 2M7 3 Adjust the paper length guide to the paper size required 4 Load the paper all the way in the cas sette until the paper touches the far inner side Ensure the side to be printed is facing up and the paper is not folded curled or damaged Adjust so that there is no gap b
3. 1 4 33 2 3 U008XX error code table Page transmission 1 4 33 2 4 U009XX error code table Page reception 1 4 33 2 5 U010XX error code table G3 0 1 4 34 2 6 U011XX error code table G3 reception 1 4 36 2 7 U017XX error code table V 34 transmission 1 4 37 2 8 U018XX error code table V 34 1 4 38 2 9 U023XX error code table Relay command abnormal reception 1 4 38 2 10 U044XX error code table Encrypted transmission 1 4 38 1 5 Assembly and disassembly 1 5 1 Precautions for assembly and 1 5 1 1 PRECAUTIONS e tyne e b UH pr OH UD 1 5 1 ARBITRIS PM 1 5 1 S eene endo et c e 1 5 1 4 How to tell a genuine Kyocera toner 1 5 2 1 522 OUtGr COVOIS st oe etr pr Ue ipe UR e 1 5 3 1 Detaching and refitting the right upper cover and Rear upper cover 1 5 3 2 Detaching and refitting the Left upper cover and Rear upper cover 1 5
4. Main PWB unit Wire guide Main PWB unit Wire guide Figure 1 5 28 1 5 19 2M4 2M5 2M6 2M7 6 Raise the main unit board unit upright and pull upwards to remove Controller unit Figure 1 5 29 7 Detach the following connectors from the main PWB 4 1 25 26 ppm model 4 1 20 21 ppm model Three connectors 3 in 1 25 26 ppm model 3 in 1 20 21 ppm model Two connectors Main PWB unit f Connector YC2 4 in 1 model only Figure 1 5 30 1 5 20 2M4 2M5 2M6 2M7 8 Remove four screws and then remove the main PWB Main PWB 9 Check or replace the main PWB and refit all the removed parts Figure 1 5 31 2 Detaching and refitting the high voltage PWB power source PWB and FAX PWB 4 in 1 model only Procedure 1 Remove the main PWB unit see page 1 5 18 2 Remove the right cover see page 1 5 5 3 Remove four screws and then remove the control unit Controller unit 225 A e as lt Figure 1 5 32 1 5 21 4 Remove the connector YC101 that connected to the High voltage PWB 5 Remove the connectors CN4 that connected to the FAX PWB 6 Remove the three connectors YC101 YC102 YC103 that connected to the power source PWB 7 Remove screw and then remove the Cable holder
5. 014 1 1 1 N YC12 Figure 2 3 3 4 1 20 21 ppm model Main PWB silk screen diagram Figure 2 3 4 4 in 1 20 21 ppm model Main PWB 2 3 2 2M4 2M5 2M6 2M7 in 1 25 26 ppm model 0 0 0 0 0 115 3 bay paosg booo 1 Yo22 yes TM Svcir 1 veta veta mae 12 yes vcs m O 6 o gt U5 U8 U1 3 U14 U2 O YC12 40 1 12 ycz 1 O Figure 2 3 5 3 in 1 25 26 ppm model Main PWB silk screen diagram Figure 2 3 6 3 in 1 25 26 ppm model Main PWB 2 3 3 2 4 2 5 2 6 2 7 1 Connector Pin Signal Voltage Description 2 1 24V1 O 24VDC 24 V DC power to FCPWB Connectedto 2 GND Ground FCPWB 2 O 33 3 3 V DC power to FCPWB a 27 4 RESB 0 3 3 V DC Reset signal 5 GND l Ground 6 HSCLK 0 3 3 V DC pulse SPI clock signal 7 HSD 0 3 3 V DC SPI data output 8 GND l Ground 9 HSAD O 0 3 3 V DC SPI address data input 10 HSCCSB 0 3 3 V DC SPI chip select signal 11 GND l Ground 12 HINT 0 3 3V DC Interrupt signal YC5 1 3 3V3 33VDC 3 3 V DC power to APCPWB Connectedto 2 LONBN 0 3 3 V DC Sample hold signal APC PWB LDCONT O 0 3 3VDC LD voltage control signal 4 PDN 0 3 3 V DC pulse Horizontal sy
6. NTS lt a IIE x A 1 Open the front cover and rear cover 2 Remove screw Figure 1 5 5 3 Unhook the two hooks and then remove SS Sa E the left upper cover 4 Remove the rear upper cover L Rear upper cover L Left upper cover Figure 1 5 6 1 5 4 2M4 2M5 2M6 2M7 3 Detaching and refitting the Right cover Procedure 1 Remove the right upper cover and rear upper cover R see page 1 5 3 2 Unhook the five hooks and then remove the right cover Right cover Right cover Figure 1 5 7 1 5 5 2M4 2M5 2M6 2M7 4 Detaching and refitting the Left cover Procedure 1 Remove the left upper cover and rear upper cover L see page 1 5 4 2 Unhook the five hooks and then remove the left cover NS z 2 7 7 N TQ c De Left cover Figure 1 5 8 1 5 6 2M4 2M5 2M6 2M7 5 Detaching and refitting the Top cover Procedure 1 Remove the right upper cover rear upper cover R left upper cover and rear upper cover L see page 1 5 3 see page 1 5 4 2 Remove the document processor see page 1 5 25 or original cover 3 Detach the connector and two FFC from the main PWB 4 Release the wire from the 2 hookings on the wire guide SR SU Connector YC18 FFC YC6 FFC YC8 f Te A
7. Main PWB unit Wire guide 3 in 1 20 21 ppm FFC YC21 Connector YC18 YC21 FFC YC8 t U Hook Main PWB unit Wire guide Figure 1 5 9 1 5 7 2M4 2M5 2M6 2M7 5 Remove the scanner unit by turning the scanner fixing pins at both ends 90 degrees Scanner lock pin iy lt F Figure 1 5 10 1 5 8 2M4 2M5 2M6 2M7 Scanner unit 6 Open the scanner unit Figure 1 5 11 7 Unhook the two hooks and then remove Top cover the Top cover 7 2 eg A 2 2 AS PERCE 2 TY 02 CUT Figure 1 5 12 1 5 9 2M4 2M5 2M6 2M7 1 5 3 Optical section 1 Detaching and refitting the scanner unit Procedure 1 Remove the right upper cover rear Main PWB unit upper cover R left upper cover and rear upper cover L see page 1 5 3 see page 1 5 4 2 Remove four screws 3 Turn the main PWB unit downwards Figure 1 5 14 1 5 10 2M4 2M5 2M6 2M7 4 Remove the connectors from the main PWB 5 Release the wire from the 2 hookings on the wire guide 6 Remove a screw securing the ground wire Main PWB unit Wire guide Figure 1 5 15 7 Open and lift the document processor and remove Document processor Figure 1 5 16 1 5 1
8. 1 4 15 1 4 15 1 4 15 1 4 16 15 lmage center does not align with the original center 16 Unevenly repeating horizontal streaks in the printed objects Spots in the printed objects See page 1 4 16 See page 1 4 16 1 4 10 1 No image appears entirely white Print example Causes 2 4 2 5 2 6 2 7 1 Check procedures corrective measures Defective transfer bias output Defective connector cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none replace the cable High voltage PWB YC1 and main PWB YC13 Defective high voltage PWB Replace the high voltage PWB see page 1 5 18 Defective main PWB Replace the main PWB see page 1 5 18 Defective developer bias output Defective connector cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none replace the cable High voltage PWB YC1 and main PWB YC13 Defective high voltage PWB Replace the high voltage PWB see page 1 5 18 Defective main PWB Replace the main PWB see page 1 5 18 No LSU laser is out put Defective connector cable or poor contact in the con nector Reinsert the connector Also check for conti nuity wi
9. Figure 1 2 27 Connecting the Modular Cable 4 in 1 model only 1 Connect the modular cable to the inter face connector at the rear of the machine Figure 1 2 28 1 2 15 2M4 2M5 2M6 2M7 Install the ferrite core If a ferrite core is supplied for the destination follow the following procedure and fit the ferrite core to the modular cables 1 Open the ferrite core by releasing the two latches 2 Install the ferrite core onto the modular connecter cable 3 Wind the modular cables around the ferrite core Fit the ferrite core on the cables at a dis tance 35 mm 10 mm from the terminal 4 Close the ferrite core by snapping the two latches in 35 10 mm __ Ferrite core Modular cable Figure 1 2 29 1 2 16 2M4 2M5 2M6 2M7 Installing the operation panel sheet 1 25 26 ppm model 4 in1 20 21 25 26 ppm model 1 Affix the operation panel sheet which was supplied Figure 1 2 30 Connecting the power code 1 Connect the power cord to the power cord connector at the rear of the machine 2 Connect the other end of the power cord to a power outlet Figure 1 2 31 1 2 17 2M4 2M5 2M6 2M7 Installing the toner 1 Press the power switch to On 2 Starting the toner Installation The installation is completed when the operation panel shows the fol
10. Attention Call service 1 Attention gt A Figure 1 4 3 3 in 1 20 21 ppm model Error code C 3100 1 Attention Ld gt gt This is displayed in repeating two digit segments 31 and 00 M 2 Attention lt E Figure 1 4 4 1 4 5 2 4 2 5 2 6 2 7 1 2 Self diagnostic codes If the part causing the problem was not supplied use the unit including the part for replacement Release is performed by power supply OFF ON Contents Causes Check procedures corrective measures FAX Board System Error Cannot communicate with the modem when activated 4 in 1 model only Defective FAX con trol PWB Replace the fax control PWB and check for correct operation see page 1 5 18 Backup memory read write error Main NOR Flash returns an abnormal status Defective flash memory Replace the main PWB and check for cor rect operation see page 1 5 18 Defective main PWB Replace the main PWB and check for cor rect operation see page 1 5 18 MAC address data error For data in which the MAC address is invalid Defective flash memory Replace the main PWB and check for cor rect operation see page 1 5 18 Backup memory error engine Unable to read the main PWB IC Defective flash memory Replace the main PWB and check for cor
11. the models to be configured Q nece a 2 Connect MFP to PC via USB cable 3 Connect the power cord to the machine and the power outlet Turn ON the main power switch al 4 Start the KYOCERA Client Tool 5 Select the model that is connected to the PC via USB When a new machine is connected its model name is updated to a new name If the new model name has not been selected re select it 6 Click Maintenance Maintenance Menu L Figure 1 6 11 7 Press Load package 8 Load Fax Package e g Fax Pack age mtp Before proceeding save the Fax Pack age file in any folder on the PC When the dialog for selecting a file is displayed select the file and execute Figure 1 6 12 2 Maintenance Menu 9 Select Initialize All Data 10 Select County in County Code 11 Press Apply 12 Settings are completed when the message Finished is displayed Initialize All Data Country Code New Zealand M Set Oalls RX Settings v Apply Figure 1 6 13 1 6 6 2 4 2 5 2 6 2 7 1 2 1 1 Paper feed conveying section Paper feed conveying section consists of the paper feed unit that feeds paper from the cassette and the MF tray Manual feed tray paper feed unit that feeds paper from the MF tray 25 26 ppm model and the paper conveying section that conveys the fed paper to the transfer separation section 1 Cassett
12. Ce 1 EN 3dONVGH z 2 a E EK 519 rl P io 9 9 na 1 O i 1 245 a _ 1 i 3 8 a 1 3 33480 LONE SION E i i c c l aN I Anon 5 SN3SIN T INOL 1 1 4 INOW nonse i UGAHLY _ X19AH E 5 WERE D 21 23 2 oa gt OL OL 94 m lt lt C mensa WaulvaH 9 9 i s a Ceo le 6 149331599 oL oi SAVER CAVO EN x ac 22 z 1 4 1 4 On ON DEBUGGER SERIAL I F e T MSdH A THEA MSdH CAE E N I3SdHd OZOA HE HdSVH DH HD S8Md 13 I 24V3 3 O SRRIAL I F 24V2 asn NI OV 1 25 26 ppm model 4 1 20 21 25 26 ppm model 2 4 23 2M4 2M5 2M6 2M7 in1 model by 20 21 ppm MIOLAM LAMalV TNO e LIZ CAVE CDA Nud1osdas4 10S4d AVC AvC 2 2 Numosnd NHGdlOSnGa 1 1 THA ppe uo epou wddgz AvVC 1 GLOA RH CAC EF 151999 4 EL d Ed ES E oauenee PIS 7 7 1 1 1 NAauo10d d 15 LT v v 0 viv
13. Current 10Base Half 10Base Full 100Base Half 100Base Full Not Connected TCP IP 1 3 7 2M4 2M5 2M6 2M7 Description Description Supplement Status Enabled Disabled Printer Host Name KM Lower 6 figure of a MAC Address IPv4 DHCP v4 Status Enabled Disabled IP Address IP address Not Defined Subnet Mask Subnet Mask Not Defined Default Gateway Default Gateway Not Defined Copy Density 3 2 1 0 1 2 3 Original quality Text Text Phot Phot Text Phot High Sort Enabled Disabled EcoPrint Enabled Disabled FAX Settings 4 in 1 model only Density 3 2 1 0 1 2 3 Local FAX Name Max 32 characters Local FAX Number Max 20 figures Fax Dialing Mode Pattern 1 DTMF 10PPS Pattern 2 DTMF 10PPS 20PPS Rings 1 15 Counters Printed Pages 0 9999999 Scanned Pages 0 9999999 Print coverage 0 to 10096 Toner Gauge 0 to 10096 In the state of Low Toner it always displays as 596 of residual quantity Moreover the following texts are indicated when the toner container currently used is judged not to be an original manufacturer s product by IC Chip And Toner Gauges does not display WARNING We recommend the use of our own brand supplies We will not be liable for any damage caused by the use of third party supplies in this ma
14. MEN The Adjust Maint menu appears the Administrator ID 4 digits Administrator ID entry display appears and press OK key Note The default setting is 2500 for the i 25 26 ppm model 2000 for the 20 21 ppm model The Service Setting menu appears Select Service Setting using the cursor up down keys and press the OK key The selected service mode is run Press the Stop Reset key j End Figure 1 3 1 1 3 1 2M4 2M5 2M6 2M7 2 Operation Method The System Menu is operated as follows Menu System Menu LL The setting items successively b d appear A or V is pressed System Menu fox E Adjust Maint Em Adjust Maint Service setting 4 When OK is pressed the next setting d of the selected item appears returr System Menu E to the previous display press Back Note If the Administrator ID entry display appears use the numeric keys to enter the Administrator ID 4 digits and press OK key The default setting is 2500 for the 25 26 ppm model 2000 for the 20 21 ppm model Administrator ID m 0000 9999 Figure 1 3 2 1 3 2 2 4 2 5 2 6 2 7 1 Description Outputting an own status report Description Outputs lists of the current settings of the service mode items and paper jam and service call occurrences Ou
15. U01721 Operation was interrupted due to the absence of a common communication speed between units U01700 A communication error that occurs at the transmitting unit in the period after transmission of INFOO before entering phase 3 primary channel equivalent device training For example INFOO A Abar B Bbar for polling transmission INFOh was not detected U01720 A communication error that occurs at the transmitting unit in the period after initiating the control channel before entering the T 30 process For example PPh ALT MPh E was not detected U01721 In the absence of a common communication speed between units including when an impossible combination of communication speed and symbol speed occurs after MPh exchange 1 a DCN signal was received from the destination unit and the line was cut or 2 a DIS NSF CSI signal was received from the destination unit and in response to the signal the unit transmitted a DCN signal and the line was cut 1 4 37 2M4 2M5 2M6 2M7 2 8 U018XX error code table V 34 reception Error code Description U01800 communication error occurred in phase 2 line probing U01810 A communication error occurred in phase 3 primary channel equivalent device training U01820 A communication error occurred in phase 4 modem parameter exchange U01821 Operation was interrupted due to the absence of a common communication speed between units U01800 A communication
16. Do not close the front cover Do not close the front cover while the toner container is not installed other wise the cover open detecting lever may be damaged Figure 2 4 9 2 4 5 2M4 2M5 2M6 2M7 o gt o o Rear cover Figure 2 4 10 3 Detaching the Drum unit Procedure Handle R 1 Insert the handles L and R supplied into the left and right sides of the drum unit 2 Holding the handles at both sides remove the drum unit 2 E gt Figure 2 4 12 2 4 6 2M4 2M5 2M6 2M7 4 Detaching the developer unit Procedure 1 Remove the developer unit by holding both of its ends Figure 2 4 13 5 Detaching the toner disposal box Procedure 1 Take out the waste toner box by holding it in the middle Toner disposal box Figure 2 4 14 2 4 7 2M4 2M5 2M6 2M7 2 Produce the new waste toner box from the MK kit remove its sealing cap and fit the sealing cap to the old waste toner box Figure 2 4 15 6 Detaching and refitting the paper feed pulley and lower paper feed guide Procedure 1 Close the rear cover 2 Take out the paper feed replacement unit from the maintenance kit 3 Lift the unit and place it on the replace ment unit with the front side facing down Paper feed replacement unit Figure 2 4 16 4 Raise the lever at the lower
17. U01125 No response after transmission of a CNS signal between units of our make U01126 No response after transmission of a PPR signal ECM U01127 No response after transmission of an ERR signal ECM U01128 No response after transmission of an RNR signal ECM U01129 No response after transmission of an SPA signal short protocol U01140 A DCN signal was received after transmission of a DIS signal U01141 A DCN signal was received after transmission of a DTC signal 001142 A DCN signal was received after transmission of a DCS or NSS signal U01143 A DCN signal was received after transmission of an FTT signal U01144 A DCN signal was received after transmission of a CFR signal U01145 A DCN signal was received after reception of a message U01146 A DCN signal was received after transmission of an MCF signal interoffice communica tion after reception of an MPS EOM signal or confidential interoffice communication U01147 A DCN signal was received after transmission of an RTP signal U01148 A DCN signal was received after transmission of an RTN signal U01149 A DCN signal was received after transmission of a PIP signal U01150 A DCN signal was received after transmission of a PIN signal U01151 A DCN signal was received after transmission of a PPR signal ECM 1 4 36 U01152 2M4 2M5 2M6 2M7 Error co
18. aN rc eje 5 H 19 2 170235 8 E 1003s 9 Et 1 o Uc 8 Gg o NOSGIA 9 m EIS 5 o emal GOA HH Nuwa 2 W4 1 0 e r m 1 5 o i lt 1 INOOdi NaNO WHSHI QNO QNO ee Loro Vivdoas 92A 2 35SNSS 51 X15938 S eAve SON SN3SH3NOI ISIO3H 35109 ziz QNO BH arno MIOLOW vino NHONVJ NHd1OSd333 LVLOWOS cVLOWOS CAE E 1 INI 1 1 cELOWOS v 1 1 1 1 1 1 1 HE a 1 D 11 11 i 4 ih gt 2 I o I EE di uda ng us yo 6 steel ue LE N ERER 7 22 Cmm Cm 1 0 x z oa Leanne 2 2 w__ n 1 2 2 ZO 5 519 ol 99 X ios 45 16 Q 5 J3HASIO i AL SIONE i 2 z i 4 ANOA SN3SIN E bese INDI 7 aoe INOW 5 i UGAHLY X 19AH 2 MSdHAE E il Oo EARE TT 1 1 o a 2 E aN 2 1 LLI MSdH 1 01 0 ZSN3S ziz ele LSN3S ele 9 alg man NOGH o MSHShd 216 ZNOG31 olo as d 2109 vier ZNNVOS a a 850802 ele 9NNVOS 9 6 6 13932199
19. In confidential polling reception data was not accumulated in the specified box in the destination unit Or in interoffice subaddress based bulletin board reception data was not stored in the box specified by the destination unit 1 4 29 2M4 2M5 2M6 2M7 Error code Description U03300 In polling reception from a unit of our make operation was interrupted due to a mismatch in permit ID or telephone number Or in interoffice subaddress based bulletin board reception operation was interrupted due to a mismatch in permit ID or telephone num ber U03400 Polling reception was interrupted because of a mismatch in individual numbers destina tion unit is either of our make or by another manufacturer U03500 In confidential polling reception the specified confidential box No was not registered in the destination Or in interoffice subaddress based bulletin board reception the speci fied Subaddress confidential box number was not registered in the destination unit Or the destination was being accessed U03600 Confidential polling reception was interrupted because of a mismatch in specified confi dential box No Or an interoffice subaddress based bulletin board reception was inter rupted because of a mismatch in the specified subaddress confidential box number U03700 Confidential polling reception failed because the destination unit had no confidential poll ing transmission capability or data wa
20. 2 4 2 5 2 6 2 7 1 Description Detail of Status Page Description Supplement Machine serial No Firmware version Date Time 4 in 1 20 21 25 26 ppm model only Engine soft version Panel soft version Engine Boot soft version Paper Setting Cassette amp Manual feed tray Size Type Paper size A4 A5 A6 B5 16K Custom Legal Officio2 216x340mm Letter Executive Statement Folio Paper type Plain Preprinted _Labels Bond Recycled Vel lum Rough Letterhead Color Prepunched Enve lope Cardstock Thick High quality Custom 1to 8 Device Common Settingr Network 25 26 ppm model only Enabled Disabled USB Cable Enabled Disabled Date Format 4 in 1 model only Month Day Year Day Month Year Year Month Day Error Clear Time 5 to 495 Seconds Sleep Timer 1 to 240 Minutes Power Off Timer 1 hour 2 hours 3 hours 4 hours 5 hours 6 hours 9 hours 12 hours 1 day 2 days 3 days 4 days 5 days 6 days 1 week Form Feed Time Out 5 to 495 Seconds Panel setting Except 3 in 1 20 21 ppm model Auto Panel Reset Enabled Disabled Auto Panel Reset Timer 5 to 495 Seconds Language in 1 25 26 ppm 4 1 20 21 25 26 ppm model Default Screen Copy FAX ID card Copy Network 25 26 ppm model only LAN Interface Setting Auto 10Base Half 10Base Full 100Base Half 100Base Full
21. Eliminates the residual electrostatic charge on the drum Modulates demodulates compresses decompresses and smoothes out image data and converts resolution of image data 2 2 1 List of correspondences of PWB names Name used in service manual 2M4 2M5 2M6 2M7 Name used in parts list Main PWB MPWB 20 21 ppm model PARTS PWB ASSY MAIN SP 20ppm Main PWB MPWB 25 26 ppm model PARTS PWB ASSY MAIN SP Relay PWB RPWB Power source PWB PSPWB 120V model PARTS SWITCHING REGULATOR 120V SP Power source PWB PSPWB 220 240V model PARTS SWITCHING REGULATOR 230V SP High voltage PWB HVPWB PARTS HIGH VOLTAGE UNIT SP Container PWB CPWB PARTS PWB ASSY CONTAINER CONNECT SP Operation PWB OPWB PARTS PWB ASSY PANEL SP APC PWB APCPWB Eraser lamp PWB ELPWB PARTS PWB ASSY ERASER SP FAX control PWB FCPWB 2 2 2 PARTS FAX UNIT SP 2M4 2M5 2M6 2M7 2 Switches and sensors Machine left 277 Machine inside Machine right Figure 2 2 2 Switches and sensors 1 Cover switch Shuts off 24 V DC power line when the front cover and rear cover is opened 2 Registration sensor RS Detects the timing of paper conveying 3 CIS sensor Reads the image of originals 4 Home positio
22. Figure 2 4 42 2 Remove the slit glass cover 3 Using a cleaning cloth clean the front and back sides of the slit glass cover to remove dusts and dirt Clean the surface of the slit glass The slit glass with a soft cloth moist ened with alcohol or a diluted neutral detergent Make sure the slit glass has dried com pletely before replacing it Do not use organic solvents or other strong chemi cals Figure 2 4 43 2 4 21 2M4 2M5 2M6 2M7 1 2 4 4 Appendixes 1 Repetitive defects gauge First occurrence of defect 24 6 mm 1 7 32 Upper regist roller 2 30 0 mm 1 3 16 Charger roller 4 30 6 mm 1 7 32 Magnet roller Developer unit 2 37 7 mm 1 1 2 Lower regist roller 41 5 mm 1 5 8 Transfer roller 56 5 mm 2 7 32 Press roller Fuser unit 4 63 0 mm 2 1 2 Heat roller Fuser unit 75 9 mm3 Drum Drum unit 2 4 22 2M4 2M5 2M6 2M7 2 Wiring diagram Y rz i X1013M E 1IMNIY dSNON 8 2 Dio 1 01 i 1 9 ae E a4 6 41 x x m id ISIO3H a ee oe eee seas cQ aC cM 02 2 2 SH a ele i X O3UEAE E i and i 1 NXauo10d sle 7 E 259 g rn Lye 19 212 ViIVdoaS a ic eret X 1023s LIL
23. Pull out the toner container Do not close the front cover Open the rear cover Remove the drum unit see page 2 4 6 Remove the developer unit see page 2 4 7 Install the new developer unit in the machine see page 2 4 12 Install the toner container in the machine Do not close the front cover Install the drum unit in the machine see page P 2 4 13 Close the rear cover Insert the power plug and turn the power switch on Press the Menu key In the Menu menu screen press cursor key to select System menu Press the OK key In the System menu screen press cur sor key to select Adjust maint Press the OK key In the Adjust maintenance menu screen press cursor key to select Ser vice Setting Press the OK key In the Service Setting menu screen press cursor key to select New Devel oper Press the OK key If the Administrator ID entry display appears use the numeric keys to enter the Administrator ID 4 dig its and press OK key The default setting is 2500 for the 25 26 ppm model 2000 for the 20 21 ppm model 2 4 18 Menu System Menu Adjust maint X Adjust maint OK X Service Setting ok ND Figure 2 4 38 3 in 1 20 21 ppm model Procedure 1 2 3 Remove the drum unit 4 8 9 10 11 12 Open the front cover Pull out the toner container Do not close the front cover
24. Replace the fuser unit see page 1 5 17 Defective fuser heater Replace the fuser unit see page 1 5 17 Defective main PWB 1 4 7 Replace the main PWB and check for cor rect operation see page 1 5 18 2 4 2 5 2 6 2 7 1 Check procedures Code Contents Causes corrective measures 6020 Abnormally high fuser Deformed connec If the I F connector pins of the fuser unit and thermistor temperature tor pin the main unit are deformed owing to foreign Fuser thermistor detects a matters such as paper dusts replace the temperature higher than connectors or the units including the con 210 C 410 F for 3 seconds nectors Shorted fuser Replace the fuser unit see page 1 5 17 thermistor Defective power Replace the power source PWB source PWB see page 1 5 18 Defective main Replace the main PWB and check for cor PWB rect operation see page 1 5 18 6030 Broken fuser thermistor Defective connec Reinsert the connector Also check for conti wire tor cable or poor nuity within the connector cable If none Average input AD given by the contact in the con replace the cable thermistor is less than 2 for nector Fuser unit and main PWB 15 300msec Broken fuser Replace the fuser unit see page 1 5 17 thermistor wire Fuser thermostat Replace the fuser unit see page 1 5 17 triggered Defective main Replace the main PWB and check f
25. U19300 Transmission failed because an error occurred during JBIG encoding U19400 Reception failed because an error occurred during JBIG decoding 1 4 31 2M4 2M5 2M6 2M7 2 1 U004XX error code table Interrupted phase B Error code Description U00420 A relay request was received from the host center but interrupted because of a mismatch in permit ID or telephone number 000421 Subaddress based relay reception was interrupted because of a mismatch in the speci fied subaddress relay box number U00430 Polling request confidential or reverse was received but interrupted because of a mis match in permit number Or subaddress based bulletin board transmission request was received but interrupted because of a mismatch in permit ID in the transmitting unit U00431 Confidential polling transmission was interrupted because the specified confidential box No was not registered Or an subaddress based bulletin board transmission was inter rupted because the specified subaddress confidential box was not registered U00432 Confidential polling transmission was interrupted because of a mismatch in confidential box ID number Or an subaddress based bulletin board transmission was interrupted because of a mismatch in Subaddress confidential box numbers U00433 Confidential polling request was received but data was not present in the confidential box Or subaddress based bulletin board
26. 2 4 2 5 2 6 2 7 1 High voltage PWB Yc102Y 1 03 ume Power source PWB Figure 1 5 33 Figure 1 5 34 2M4 2M5 2M6 2M7 8 Remove four screws and then remove the FAX PWB 4 in 1 model only 9 Remove screw and then remove the high voltage PWB Figure 1 5 36 1 5 23 2M4 2M5 2M6 2M7 10 Remove two screws and then remove the power source PWB 11 Check or replace the FAX PWB high voltage PWB and power source PWB and refit all the removed parts Figure 1 5 37 Caution When fitting the controller unit Rear cover make sure that the cover open lever is Cover open close lever seated above the switch actuator so that the lever can turn on the cover switch above the Power source PWB When performing service be sure to keep the front and rear covers opened When installing the unit be sure to open the front and rear cover Front cover Cover open close lever A Power source PWB Figure 1 5 38 1 5 24 2 4 2 5 2 6 2 7 1 1 5 6 Document processor 4 in 1 20 21 25 26 ppm model 3 in 1 25 26 ppm model only 1 Detaching and refitting the Document processor Procedure 1 Remove the right upper cover rear Main PWB unit upper cover R see page 1 5 3 see page 1 5 4 2 Remove four screws Figure 1 5 39 3 Turn the main PWB unit downwar
27. Eraser lamp does not turn on Defective connector cable or poor con tact in the connector Reinsert the connector Also check for continuity within the connector cable If none replace the cable Eraser lamp PWB and main PWB YC20 Defective Eraser lamp Replace the Eraser lamp PWB Defective PWB Replace the main PWB and check for correct operation see page 1 5 18 8 A paper jam in the paper feed convey ing section or fuser section is indi cated when the power switch is turned on A piece of paper torn from paper is caught around registration sensor or duplex sen sor Check visually and remove it if any Defective sensor Replace the registration sensor or duplex sensor 9 Attention indicator is lit when the front and rear cover is closed Defective connector cable or poor con tact in the connector Reinsert the connector Also check for continuity within the connector cable If none replace the cable Power source PWB YC103 and main PWB YC12 Defective switch Check for continuity across the cover switch If there is no continuity when the cover switch is on replace the power source PWB see page 1 5 18 Failure of improper controller unit installation Check that the cover open close lever A turns on the cover switch when the front and rear covers are closed If it won t turn on when covers are closed re se
28. Replacing the Maintenance Kit Replacement of the mainte nance kit is necessary at every 100 000 images of printing 1 4 26 Replace Maintenance Kit 2M4 2M5 2M6 2M7 1 4 7 Send error list The error generated at the time of Push Scan is shown Detection of an error will display the following error message on MFP panel Send Error message Explanation The correspondence method USB connection was Error USB cable dis It was drawn out while the A USB cable is re connected cut connected USB cable communicated The JOB is uncontinuable Or the USB cable is not con nected correctly An error occurs in Error PC side The error was detected while Please reconfirm whether it is image processing detects error processing the picture which what is permitted that the the PC side received manuscript scans The JOB is uncontinuable 1 4 27 2M4 2M5 2M6 2M7 1 4 8 Error codes 1 Error code Error codes are listed on the communication reports activity report etc The codes consist of an error code indication U followed by a 5 digit number Error codes for V34 communication errors start with an E indica tion followed by five digits The upper three of the five digits indicate general classification of the error and its cause while the lower two indicate the detailed classification Items for which detailed classification is not necessary have 00 as the last two digits Error code UXX
29. This page is intentionally left blank 2M4 2M5 2M6 2M7 CONTENTS 1 1 Specifications 1121S DECI CATIONS E 1 1 1 121 2 eet Las e Pi e Hoe Ege ede siete 1 1 10 EO M 1 1 10 2 Operation cic eode decine coven avandia Seed nee cde vt ceeded fee 1 1 12 1 1 3 Machine cross section 111 1 101 aeai ne nhan asas nnno sans tena nain 1 1 13 1 20 21 ppm Modal cioe cde ne eee cerdo crede eaae ee dd ct eee ee cede ne 1 1 13 2 25 26 Model 4 cit tate EE ert t 1 1 14 S ISU DP Sector cave ete e Roe ee A t pnr e de 1 1 15 1 2 Installation 1 2 1 Installation CENVIFONMENL 0 ec cee eect eee reenter enne nennen nennen nnns 1 2 1 1 2 2 Unpacking and 1 2 3 1 Installation procedure 1 2 3 1 3 Service Mode 123 1 Service moderirani ene 1 3 1 1 Executing a Service 0 4 1 1 1 1 1 3 1 2 Operation Method cien ze dte ua cede aee AD tee a ae d 1 3 2 1 3 2 Mairitenance Ure bete annie eee ee RAD 1 3 19
30. 24 V DC power from PSPWB Power SW signal Heater On Off signal Relay signal Sleep mode signal Zero cross signal 24 V DC power from PSPWB 24 V DC power from PSPWB Connected to high voltage PWB Oc FR W DY GND MISENS TCNT MCNT RTHVDR HVCLK 24V3 0 3 3 V DC PWM PWM 0 3 3 V DC 0 3 3 V DC pulse 24V DC 2 3 5 Ground Charge current signal Transfer current signal Main charger output control signal Transfer reverse bias output signal Developer bias clock signal 24 V DC power to PSPWB Connector Signal Voltage 2M4 2M5 2M6 2M7 Description YC14 Connected to relay PWB c N O A OO N gt THERM GND SECDATA SECCLK 3 3V3 TONERSENS REGIST PULSE GND MOTCLK FANDRN FEEDSOLDRN DUSOLDRN 24V3 24V3 Analog 0 3 3 V DC 0 3 3 V DC pulse 3 3 V DC 0 3 3 V DC 0 3 3 V DC 0 3 3 V DC pulse 0 24 V DC pulse DCOV 24V DCOV 24V DCOV 24V 24V DC 24V DC TH detection signal Ground CS data signal CS clock signal 3 3 V DC power to RPWB Toner presence signal RS On Off Encorder plus signal Ground MM clock signal FM On Off PFSOL On Off DUSOL On Off 24 V DC power to RPWB 24 V DC power to RPWB Connected to fuser therm istor 3 3V3 FTHERM 3 3 VDC Analog 3 3 V DC power to FTH Fuser thermistor detection signal YC16 Connected to duplex sen sor 3 3VEXIT GND EXIT 3 3 V DC 0 3 3 V DC 3 3 V
31. Ground Plus signal Plus signal Plus signal oO ON DOO BFW on 000000000000 THERM Analog Outer thermistor signal Connected to 3 3V3 3 3 VDC 3 3 V DC power to OTEMS outer temper AIRWET Analog Data signal ature sensor WETCLK 0 3 3 V DC pulse Clock signal 2 3 11 2M4 2M5 2M6 2M7 2 3 2 Relay PWB PWB 2 5 YC4 YC8 YC6 29 47 2 4 2 Figure 2 3 9 Relay PWB silk screen diagram Figure 2 3 10 Relay PWB 2 3 12 Connector Signal Voltage 2M4 2M5 2M6 2M7 Description 2 Connected to duplex solenoid 25 26 ppm model 24V3 DUSOLDRN 24V DC DCOV 24V 24 V DC power to DUSOL DUSOL On Off YC3 Connected to paper feed sole noid 24V3 FFEDSOLDRN 24V DC DCOV 24V 24 V DC power to PFSOL PFSOL On Off YC4 Connected to main motor 0 24 V DC pulse 0 24 V DC pulse MM control signal MM control signal YC5 Connected to fan motor 24V3 FANDRN 24V DC DCOV 24V 24 V DC power to FM FM On Off YC6 Connected to toner sensor 24V3 TONER SENSOR GND 24V DC DCOV 24V 24 V DC power to TS TS On Off Ground YC7 Connected to container PWB 3 3V3 SECCLK SECDATA GND 3 3 V DC 0 3 3 V DC pulse 0 3 3 V DC 3 3 V DC power to CPWB Clock signal Data signal Ground YC8 Connected to r
32. U00910 A page reception error remained after retry of transmission in the ECM mode 1 4 33 2M4 2M5 2M6 2M7 2 5 U010XX error code table G3 transmission Error code U01000 Description An FTT signal was received for a set number of times after TCF signal transmission at 2400 bps Or an RTN signal was received in response to a Q signal excluding EOP after transmission at 2400 bps U01001 Function of the unit differs from that indicated by a DIS signal U01010 No relevant signal was received after transmission of a DNL MPS or EOM signal and the preset number of command retransfers was exceeded between units of our make U01011 No relevant signal was received after transmission of aDCS TCF signal and the preset number of command retransfers was exceeded U01012 No relevant signal was received after transmission of an NSS1 NSS2 TCF signal and the preset number of command retransfers was exceeded between units of our make U01013 No relevant signal was received after transmission of an NSS3 TCF signal and the pre set number of command retransfers was exceeded between units of our make U01014 No relevant signal was received after transmission of an MPS signal and the preset number of command retransfers was exceeded U01015 No relevant signal was received after transmission of an EOM signal and the preset number of command retransfers was exceeded U01016 A
33. U01050 A DCN signal was received after transmission of a CTC signal ECM U01051 A DCN signal was received after transmission of an EOR Q signal ECM U01052 A DCN signal was received after transmission of an RR signal ECM U01053 A DCN signal was received after transmission of a PPS NULL signal ECM U01054 A DCN signal was received after transmission of a PPS MPS signal ECM U01055 A DCN signal was received after transmission of a PPS EOM signal ECM U01056 A DCN signal was received after transmission of a PPS EOP signal ECM U01057 A DCN signal was received after transmission of a PPS PRI EOP signal ECM U01070 Polarity reversal was detected during handshake U01071 Polarity reversal was detected during message transmission U01072 A break in loop current was detected during transmission U01073 During reverse polling in V 34 mode at the receiver unit a CM signal was not detected when transmitting after reception U01080 A PIP signal was received after transmission of a PPS NULL signal U01091 During transmission in V 34 mode communication was interrupted because a PPR sig nal was received over 10 times even after reducing the communication speed to the min imum with the symbol speed maintained at the level of connection U01092 During transmission in V 34 mode communication was interrupted because of an impos sible co
34. cassette and MPF feeding 9000 No paper feed from DP 2 DP timing sensor DPTS does not turn on during D original feed from DP Retry 5 times 9001 Narrow JAM 2 DP timing sensor DPTS was turned off while the D paper has travelled 53 2 mm after DP timing sen sor DPTS had been turned on 9002 DP Initial jam 2 The DP timing sensor DPTS is turned on at the D start of paper feeding Refer to figure 1 4 1 for paper misfeed indication see page 1 4 1 1 4 3 2M4 2M5 2M6 2M7 Jam Contents Conditions location DP timing sensor stay jam 2 The DP timing sensor DPTS does not turned off D within the specified time its turning on Refer to figure 1 4 1 for paper misfeed indication see page 1 4 1 1 20 21 ppm 25 26 ppm model 2 3 in1 25 26 ppm model 4 in1 20 21 and 25 26 ppm model 1 4 4 2M4 2M5 2M6 2M7 1 4 2 Self diagnostic function 1 Self diagnostic function If a problem has occurred in the machine you will be notified by the following display Attention indicator on the operation panel is lit or flashing An error code appears in the display on the operation panel KYOCERA Client Tool and Status Monitor will show the status of the machine If the Attention indicator is lit or flashing and an error code appears in the display on the operation panel check the KYOCERA Client Tool or Status Monitor 3 in 1 25 26 ppm model 4 in 1 20 21 25 26 ppm model
35. pulse board will not hit the sensor 16 Remove the screw and remove the duplex solenoid from the main motor unit 25 26 ppm model only 17 Check or replace the main motor unit and refit all the removed parts To fit the main motor unit to the machine make sure not to let the pulse board hit the sensor 2M4 2M5 2M6 2M7 Main motor Pulse board AS AN A YS P 2 5 5 M p C cick Figure 1 5 56 o Screw Figure 1 5 57 1 5 35 2M4 2M5 2M6 2M7 2 Direction of installing the principal fan motor When detaching or refitting the fan motors be careful of the airflow direction intake or exhaust A M d Cooling fan motor Rating label inside Figure 1 5 58 1 5 36 2 4 2 5 2 6 2 7 1 1 6 1 Upgrading the firmware Follow the procedure below to upgrade the firmware of main PWB Firmware can be upgraded by USB connection Before performing a firmware upgrade by USB the Firmware Upgrade Driver must be installed on the com puter Procedure 1 Run KMUpgrade exe on your PC 6 9 Ea ULT Before proceeding save the Fax Pack EI n age file in any folder on the PC nS FIAM KMPWUpgi stor ene ITO o TEC Pos TM dj KMUTLFWURes O 10 Protetypeut dj 04 Prototype C IL NE 1123 AM Date created 8 29 2012 11 23 AM Fi
36. rect operation see page 1 5 18 Defective main PWB Replace the main PWB and check for cor rect operation see page 1 5 18 Scan DMA error Unable to transfer DMA Defective main PWB Replace the main PWB and check for cor rect operation see page 1 5 18 Main motor error Pulse is not detected after 1000msec Motor won t stabilize after 3000msec Defective connec tor cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none replace the cable main motor and Relay PWB YC4 Relay PWB and main PWB YC14 Defective drive transmission sys tem of motor Check if the gears rotate smoothly If not grease the bushes and gears Check for broken gears and replace if any Defective motor Replace the main motor see page 1 5 30 Defective main PWB Replace the main PWB and check for cor rect operation see page 1 5 18 Scanner Carriage Error The HP sensor won t be opened when it is driven in the scan direction for 37 44 mm at the initial scanning when the HP sensor is cut off The HP sensor won t be cut off when it is driven in the return direction for 320 44mm at the initial scanning when the HP sensor is open Defective connec tor cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none replace the cable Home
37. 10 mm This setting applies to the FAX and copy functions only not to the printing function where margins are usually set from within an application A higher setting makes the margin wider A lower setting makes the margin narrower Each unit of change moves the margin by 0 1 mm Adjusts the width of the top edge bottom edge left edge and right edge margins This setting applies to the FAX and copy functions only not to the printing func tion where margins usu 10 Bottom 0 ally set from within an Left 0 Right 0 application 1 3 21 2M4 2M5 2M6 2M7 Maintenance Items Description menu Adjust scan Scanning start Type or select the start position for the platen from 10 to 1 position position mm Type or select the start position for the document pro cessor from 3 to 10 mm Each unit of change moves the position by 0 1mm Adjusts the position of the scanned image Platen Top 10 Left 0 Scan margins Type or select the scan margins of all edges for the platen and document processor from 0 to 10 mm A higher setting makes the margin wider A lower setting makes the margin narrower Scan margins Adjusts the width of the top edge bottom edge left edge and right edge margins T3925 T Bottom edge Top 10 Bottom 0 Left 0 Right 0 Factory Default Restore Default This feature restores the device to the
38. 20 es 21 ppm model Figure 2 4 34 2 4 15 1 20 21 ppm model Procedure 1 Insert the power plug and turn the power switch on 2 Make sure the Processing indicator and the Attention indicator are turned on press and hold both Stop Reset and Mode Select key for more than 5 sec onds Perform the above while the front cover is opened 3 When the Processing indicator has turned on turn power off by pressing the power switch 4 Close the front cover 5 When power is turned on by pressing the power key settings are activated During activation Processing and Attention are lit up It will take approxi mately ten minutes Do not turn power off during activation 6 Activation is finished when Attention is lit 2M4 2M5 2M6 2M7 O Densit Progra Stop Reset b gt Processing 2 4 16 Figure 2 4 35 12 Procedure for only replacing Drum unit 1 25 26 ppm model 4 1 20 21 25 26 ppm model Procedure 1 Open the rear cover 2 Remove the drum unit see page 2 4 6 3 Install the new drum unit in the machine see page P 2 4 13 4 Close the rear cover 5 Insert the power plug and turn the power switch on 6 Press the Menu key 7 In the Menu menu screen press cursor key to select System menu Press the OK key 8 In the System menu screen press cur sor key to select Adjust maint Press the OK key 9 In the Adjust
39. 8 Defective paper feed solenoid installa tion Check visually and remedy if necessary Check if the surfaces of the lower regis tration roller and upper registration roller is dirty with paper powder Clean with isopropyl alcohol 2 Skewed paper feed The paper width guide is not placed cor rectly Place the paper width guide correctly see page 2 4 8 Paper width guide in a cassette installed incorrectly Check the paper width guide visually and remedy or replace if necessary 3 Multiple sheets of paper are fed at one time Check if the paper is excessively curled Change the paper Paper is loaded incorrectly Load the paper correctly Check if the separation pad is worn Replace the separation pad if it is worn see page 2 4 8 4 Paper jams Check if the paper is excessively curled Change the paper Check if the contact between the lower and upper registration rollers is correct Check visually and remedy if necessary Check if the heat roller or press roller is extremely dirty or deformed Check visually and replace the fuser unit see page 1 5 17 Check if the contact between the duplex roller and duplex pulleys is correct 25 26 ppm model only Check visually and remedy if necessary 5 Toner drops on the paper conveying path Check if the drum unit or developer unit is extremely dirty Clean the drum unit or d
40. Beechavenue 25 1119 RA Schiphol Rijk The Netherlands Phone 31 20 5877200 Fax 31 20 5877260 KYOCERA Document Solutions U K Limited 8 Beacontree Plaza Gillette Way Reading Berkshire RG2 OBS United Kingdom Phone 44 118 931 1500 Fax 44 118 931 1108 KYOCERA Document Solutions Italia S p A Via Verdi 89 91 20063 Cernusco 5 Italy Phone 39 02 921791 Fax 39 02 92179 600 KYOCERA Document Solutions Belgium Sint Martinusweg 199 201 1930 Zaventem Belgium Phone 32 2 7209270 Fax 32 2 7208748 KYOCERA Document Solutions France S A S Espace Technologique de St Aubin Route de l Orme 91195 Gif sur Yvette CEDEX France Phone 33 1 69852600 Fax 33 1 69853409 KYOCERA Document Solutions Espana S A Edificio Kyocera Avda de Manacor No 2 28290 Las Matas Madrid Spain Phone 34 91 6318392 Fax 34 91 6318219 KYOCERA Document Solutions Finland Oy Atomitie 5C 00370 Helsinki Finland Phone 358 9 47805200 Fax 358 9 47805390 KYOCERA Document Solutions Europe B V Amsterdam NL Z rich Branch Hohlstrasse 614 8048 Z rich Switzerland Phone 41 44 9084949 Fax 41 44 9084950 2013 KYOCERA Document Solutions Inc KYOCERG is a trademark of KYOCERA Corporation KYOCERA Document Solutions Deutschland GmbH Otto Hahn Strasse 12 40670 Meerbusch Germany Phone 49 2159 9180 Fax 49 2159 918100 KYOCERA Document Solutions Austria GmbH Eduard Kitten
41. GND GND 24 1 PUSHSW HEATREM RELAY PSSLEEPN ZCROSS 24V2 24V2 24V DC 0 3 3 V DC 0 3 3 V DC DCOV 24V DCOV 24V 0 3 3 V DC pulse 24V DC 24V DC Ground Ground 24 V DC power from PSPWB power SW signal Heater On Off signal Relay signal Sleep mode signal Zero cross signal 24 V DC power from PSPWB 24 V DC power from PSPWB Connected to high voltage PWB fF GND MISENS TCNT MCNT RTHVDR HVCLK 24V3 0 3 3 V DC PWM PWM 0 3 3 V DC 0 3 3 V DC pulse 24V DC 2 3 9 Ground Charge current signal Transfer current signal Main charger output control signal Transfer reverse bias output signal Developer bias clock signal 24 V DC power to PSPWB 2M4 2M5 2M6 2M7 Connector Pin Signal I O Voltage Description YC14 1 THERM Analog TH detection signal Connectedto 2 GND us Ground relay PWB 3 SECDATA 0 3 3VDC CS data signal 4 SECCLK 0 3 3 V DC pulse CS clock signal 5 3 3V3 33VDC 3 3 V DC power to RPWB 6 TONERSENS 0 3 3 V DC Toner presence signal 7 REGIST 0 3 3V DC RS On Off 8 PULSE 0 3 3 V DC pulse Encorder plus signal 9 GND l Ground 10 MOTCLK 0 24 V DC pulse MM clock signal 11 FANDRN O DCOV 24V FM On Off 12 FEEDSOLDRN DCOV 24V PFSOL On Off 13 DUSOLDRN DCOV 24V DUSOL On Off 14 24V3 24V DC 24 V DC power to RPWB 15 24V3 24V DC 24 V DC power
42. Open the rear cover see page 2 4 6 Remove the developer unit see page P 2 4 7 Install the new developer unit in the machine see page P 2 4 12 Install the toner container in the machine Do not close the front cover Install the drum unit in the machine see page P 2 4 13 Close the rear cover Insert the power plug and turn the power switch on Make sure the Processing indicator and the Attention indicator are turned on press and hold both Mode Select and Quiet Mode key for more than 5 sec onds Follow the same steps as step 3 and later Notice after replacing mainte nance kit 2M4 2M5 2M6 2M7 4 Copie ee Densit Progra Figure 2 4 39 2 4 19 2 4 3 Cleaning the Machine 2M4 2M5 2M6 2M7 To avoid print quality problems the interior of the machine must be cleaned with every toner container replacement 1 Interior of the Machine 1 Open the rear cover 2 Use a clean lint free cloth to wipe dust and dirt off the front and rear registra tion rollers and conveying unit Take care not to touch the drum and transfer roller black during cleaning Rear cover Figure 2 4 40 Front registration roller gt aby NA C Transfer roller Rear registration roller Figure 2 4 41 2 4 20 2 4 2 5 2 6 2 7 1 2 Slit Glass Cover 3 in 1 25 26 ppm model 4 in 1 20 21 25 26 ppm model only 1 Open the DP
43. Report Incoming FAX Report FAX TX result report ReperEonput FAX RX result report Status page Network status page 1 1 2 Parts names 1 Machine 1 25 26 ppm model 4 1 20 21 25 26 ppm model 8 tray Sub tray Paper stopper Operation panel Power switch Front cover Manual feed paper width guides 1 Manual feed tray 1 1 25 26 ppm model only 12 10 11 Figure 1 1 1 9 Cassette cover 10 Cassette 11 Paper width guides 12 Paper length guide 13 Rear cover 14 USB interface connector 15 Network interface connec tor 1 16 Power code connector 2 4 in 1 model only 1 1 10 17 2M4 2M5 2M6 2M7 Line connector 2 18 19 20 21 22 23 24 25 DP top cover Original width guides Original table Original eject table Platen contact glass Original size Indicator plate Slit glass cover Toner container 2M4 2M5 2M6 2M7 3 in 1 20 21 ppm model Figure 1 1 2 26 Original Cover 1 1 11 2M4 2M5 2M6 2M7 2 Operation panel 3 in 1 20 21 ppm model 4 10 11 12 Figure 1 1 3 1 ID Card Copy key 7 Cursor key Up Down 2 Copy key 8 Stop Reset key 3 Scan key 9 Start key 4 Print Box key 10 Processing indicator 5 Mode select key 11 Attention indicator 6 Message display 12 Quiet Mode key 3 in 1 25 26 ppm model 4 in 1 20 21 25
44. and connected during the upgrade Figure 1 6 5 r m Firmware Upgrade Package Firmware Upgrade Complete t KYOCERA Your device s firmware has been upgraded successfully Figure 1 6 6 1 6 3 The Firmware Upgrade may fail in the follow ing cases 1 The device is not connected 2 The device is busy and rejected the firmware upgrade request 3 Unknown errors may occur while trans ferring the firmware file These errors are not known to the host application If the DFU transfer fails after 30 sec onds of retrying the Firmware Upgrade wizard will assume that the WinUSB driver may not currently be installed in the system so it will automatically start the WinUSB driver installation 1 Asecurity warning may be displayed in a Windows Vista 7 environment 2 Should this be the case select the installation using an administrator privi lege 3 Write the firmware into the device 2 4 2 5 2 6 2 7 1 a Firmware Upgrade Package Firmware Upgrade Complete t KYOCERA Your device s firmware upgrade was not upgraded because of the following problem 69 The connection to the device has been broken im Figure 1 6 7 r Firmware Upgrade Package Upgrading Firmware t KYOCERA Your device s firmware is being upgraded The device may become inoperable if the firmware upgrade is intemupted Your co
45. charge roller Drum unit 1 1 14 14 i a Light path lt Paper path m Transfer separation section 10 11 12 13 Top tray 15 Laser scanner unit Fuser section Feedshift exit section Duplex conveying section Scanner section 2M4 2M5 2M6 2M7 3 ISU DP Section 17 e NL SS pese Bee dere Figure 1 1 7 16 Image scanner unit ISU 17 Document processor DP DP is only possible on the 3 in1 25 26 ppm model 4 in1 20 21 and 25 26 ppm model 1 1 15 2M4 2M5 2M6 2M7 This page is intentionally left blank 1 1 16 2M4 2M5 2M6 2M7 1 2 1 Installation environment 1 Temperature 10 to 32 5 C 50 to 90 5 F 2 Humidity 15 to 8096 RH 3 Power supply 120 V AC 6 0A 220 240V AC 3 1A 4 Power source frequency 50 Hz x 296 60 Hz 2 5 Installation location Avoid direct sunlight or bright lighting Ensure that the photoconductor will not be exposed to direct sun light or other strong light when removing paper jams Avoid locations subject to high temperature and high humidity or low temperature and low humidity an abrupt change in the environmental temperature and cool or hot direct air Avoid places subject to dust and vibrations Choose a surface capable of supporting the weight of the machine Place the machine on a level surface maximum allowance inclination 1 Avoid air borne substances t
46. error that occurs at the receiver unit in the period after transmission of INFOO before entering phase 3 primary channel equivalent device training For example INFOO B Bbar A Abar for polling reception probing tone was not detected U01810 A communication error that occurs at the receiver unit in phase 3 primary channel equivalent device training For example S Sbar PP TRN was not detected U01820 A communication error that occurs at the receiver unit in the period after initiating the control channel before entering the T 30 process For example PPh ALT MPh E was not detected U01821 In the absence of a common communication speed between units including when an impossible combination of communication speed and symbol speed occurs after MPh exchange a DCN signal was transmitted to the destination unit and the line was cut 2 9 U023XX error code table Relay command abnormal reception U02303 Timeout was detected before a correct DNL signal was received 002304 signal other than MPS signal was received after a DNL signal was received 2 10 U044XX error code table Encrypted transmission U04400 Encrypted transmission was interrupted because encryption keys did not agree U04401 Calling failed during encrypted transmission because the encryption key was not regis tered 1 4 38 2M4 2M5 2M6 2M7 1 5 1 Precautions for assembly and disassembly 1 Precautions Be sure to turn the power swi
47. example Causes Replace the fuser unit see page 1 5 17 Check procedures corrective measures Wrong types of paper Check if the paper meets specifications replace paper Drum condensation Perform the drum refresh see page 1 3 19 Defective transfer roller installation The transfer roller must be supported by the bushes at the both ends Replace the transfer roller if it is extremely dirty see page 2 4 14 Defective transfer Defective high voltage PWB Replace the high voltage PWB see page 1 5 18 bias output Defective main PWB Replace the main PWB see page 1 5 18 1 4 15 14 Dirt on the top edge or back of the paper 2M4 2M5 2M6 2M7 Print example Causes Check procedures corrective measures Toner contamination in vari Dirty edges and back of the paper can be caused by toner ous parts accumulated on such parts as the paper guide paper con veying paths the bottom of the drum and developing unit and the fuser unit inlet Clean these areas and parts to remove toner see page 2 4 20 Dirty transfer roller Clean the transfer roller Replace the transfer roller if it is extremely dirty see page 2 4 14 15 Image center does not align with the original center Print example Causes Check procedures corrective measures Misadjusted image center line Readjust the position of image printing see page
48. factory default set tings 1 3 22 2M4 2M5 2M6 2M7 2 Service package A service package can be used to deliver event logs and set drum ranks The items for settings using a service package are as follows Obtain a service package in prior Open the Service Package 1 In the Maintenance Menu dialog box click Load package and then browse to oe _ find a user package file MTP If a i asi po a oe i VU password is required enter the pass tive word eck yr rr ope ln a ORKYOCERS Carcel Figure 1 3 11 X Maintenance Mera 2 Select items in the list and select the desired settings for each feature Se ns ORKYOLERA Figure 1 3 12 Select the item Display Description Output report Printing the event log Set drum rank Setting the drum rank 1 3 23 2M4 2M5 2M6 2M7 Printing the event log Procedure 1 Click the Event Log 2 Click the check box to acknowledge 3 The event log will be printed aintenance Are you sure you want to proceed Figure 1 3 13 Drum rank settings Drums are ranked in three depending on the fluctuation in sensitivity Exercising the procedures that follow the replacement of maintenance kit or drum unit the rank of drum is automatically set to the default 2 If the rank differs set the correct rank manually If the rank is not properly set with the drum unit it is possible that
49. paper feed guide and slide the lower paper feed guide by holding the rib Lower paper feed guide Figure 2 4 17 2 4 8 2M4 2M5 2M6 2M7 5 Remove the lower paper feed guide in the reverse direction of its sliding direction and pull askew and upwards Lower paper feed guide Figure 2 4 18 6 Detaching the paper feed pulley 1 Open the rear cover Note Perform steps while checking the feed roller from the paper feed side 2 Raise the left side lever of the roller holder 3 Slide the roller holder leftward 4 Slide the paper feed pulley 5 Pull the feed roller by turning it zd 45 3 Figure 2 4 19 2 4 9 2M4 2M5 2M6 2M7 7 Refitting the paper feed pulley 1 Insert the new paper feed pulley onto the right side axle of the roller holder 2 Turn the paper feed pulley 3 Turn the paper feed pulley so that its boss and the cutout on the right side roller holder mate with each other 4 Slide the left side roller holder Confirm that it is clicked and locked Right roller holder Figure 2 4 20 8 Using the reverse procedure of removing the lower feed guide insert the right side first then the left side into the machine Insert bosses into the holes on the main unit Lower paper _ feed guide Figure 2 4 21 2 4 10 2M4 2M5 2M6 2M7 9 Slide the unit leftwards while holding the rib at the lower paper feed guide Make
50. paper is feed from the duplex section 4020 Registration sensor on Paper is present at the registration sensor RS B Power up or warm up during power up or warm up 4201 Duplex sensor non arrival Duplex sensor DUS does not turn on in 1 0 sec B C jam 25 26ppm model onds after the registration sensor RS has turned on during paper is feed from the cassette or MF tray 4208 Duplex sensor non arrival Duplex sensor DUS does not turn on in 1 0 sec A jam 25 26ppm model onds after the registration sensor RS has turned on during paper is feed from the duplex section 4211 Duplex sensor stay jam 25 Duplex sensor DUS does not turn off in 1 0 sec A 26ppm model onds after the registration sensor RS has turned off during paper is feed from the cassette or MF tray 4218 Duplex sensor stay jam 25 Duplex sensor DUS does not turn off in 1 0 sec A 26ppm model onds after the registration sensor RS has turned off during paper is feed from the duplex section 4220 Duplex sensor on Paper is present at the duplex sensor DUS during A 25 26ppm model power up or warm up Power up or warm up 4301 Duplex sensor non arrival The duplex sensor DUS won t turn on in 0 6 sec B C jam 25 26ppm model ond after a certain period of time switch back has started cassette and MPF feeding 4311 Duplex sensor stay jam 25 The duplex sensor DUS won t turn off in 3 0 sec A 26ppm model ond after a certain period of time switch back has started
51. position sensor and OPWB Scanner motor and main PWB YC18 Defective home position sensor Replace the home position sensor Defective scanner motor Replace the scanner unit see page 1 5 15 Defective main PWB 1 4 6 Replace the main PWB and check for cor rect operation see page 1 5 18 Contents Causes 2 4 2 5 2 6 2 7 1 Check procedures corrective measures AGC Error The resultant AGC fell outside the range of allowance Defective connec tor cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none replace the cable CIS sensor and main PWB YC8 Defective CIS sen sor Replace the scanner unit see page 1 5 15 Defective main PWB Replace the main PWB and check for cor rect operation see page 1 5 18 Scan ASIC Error The scan ASIC has been inoperative Defective main PWB Replace the main PWB and check for cor rect operation see page 1 5 18 Polygon motor synchronize error Polygon motor is not stabi lized within 15 seconds since the motor is activated After polygon motor is stabi lized the ready signal is not detected for 7 seconds contin uously Defective connec tor cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none replace the cable Polygon motor and main
52. press Stop Reset and Mode Select key simultaneously for 3 seconds or more Error has occurred The installed toner con tainer s regional specification does not match the machine s Install the specified toner con tainer Memory full Scanning cannot be per formed due to insufficient memory of scanner Only the scanned pages are available Press Stop Reset key and the job will be canceled Error has occurred The number of scanned pages exceeds the maxi mum number The maximum number of scanned original pages is 99 Only the scanned pages are available Press Stop Reset key and the job will be canceled Add toner The toner has run out Replace with a new toner con tainer Cover open The rear cover or front cover is open Close the rear cover or front cover Top tray full The top tray is full of paper The machine pauses after 100 sheets are printed Remove paper from the top tray and press Start to resume printing Memory overflow Unable to continue the job as the memory is used up Change the print resolution from Fast 1200 to 600 dpi Refer to Printer Driver User Guide Add paper The paper size and paper type settings selected at the time of printing are different from the KYOCERA Net cli ent settings Check the paper size and paper type settings E 0017 Not connected The machine cannot perform this job due to a disco
53. the DP is not used 12 seconds or less 11 seconds or less 12 seconds or less 11 seconds or less Warm up time 22 C 71 6 F 60 RH Power on 20 seconds or less 23 seconds or less 28 seconds or less 28 seconds or less Sleep 12 seconds or less 14 seconds or less 12 seconds or less 14 seconds or less Paper capacity Cassette 250 sheets 80 g m2 Manual feed tray 1 sheet 1 sheet Output tray capacity Standard paper 100 sheets 80 g m The machine pauses after 100 sheets are printed Special paper 1 sheet 1 sheet Continuous copying 1 to 99 sheets Item 2 4 2 5 2 6 2 7 1 Specifications 3 in 1 model without FAX 4 in 1 model with FAX 20 21 ppm 25 26 ppm 20 21 ppm 25 26 ppm Photoconductor OPC drum drum diameter 24 mm Image write system Semiconductor laser 1 beam Charging system Charger roller Developing system Mono component dry developing method Toner replenishing Automatic from the toner container Transfer system Transfer roller Separation system Small diameter separation discharger brush Cleaning system Counter blade Charge erasing system Exposure by eraser lamp LED Fusing system Heat roller system Abnormally high temperature protection devices thermostat CPU ARM926EJ 390
54. the OK key The setting is set Dial No to PSTN 1 Select Dial No to PSTN using the cursor up down keys 2 Press the OK key 3 Enter access code using the numeric keys 0 to 9 00 to 99 4 Press the OK key The setting is set 1 3 18 1 3 2 Maintenance menu 2 4 2 5 2 6 2 7 1 KYOCERA Client Tool provides maintenance menus which allow you to optimize print quality print scan position factory default settings etc The Load Package button allows you to make settings provided by the Service Package The maintenance menus include the following items Before proceeding save the Service Package file in any folder on the PC 1 In the KYOCERA client Tool dialog box select a device from the list 2 Click Maintenance Maintenance Menu RVOCERA Client Tool KYOCERA Client Tool Kyocera 3 1125 s Properties KYOCERA Close Figure 1 3 8 Kyocera F5 1125MFP GX Print Maintenance Menu Preferences Pr A e f Device KYOCERA Net Viewer nd t i te de Figure 1 3 9 1 3 19 2 4 2 5 2 6 2 7 1 XUI AE a Select items in the list one at a time and select the desired settings for each hen Drum chante setting Adust scan position 4 feature cd acs i apo WM n tn nr M You can click Cancel to return to the Miis eiie previous view or to select another main tenance proced
55. transmission request was received but data was not present in the subaddress confidential box U00434 Confidential polling request was received but interrupted because the specified confi dential box No was intended for encryption U00435 Confidential polling request was received but interrupted because the specified confi dential box was being accessed Or subaddress based bulletin board transmission request was received but interrupted because the specified subaddress confidential box was being accessed U00440 Confidential reception was interrupted because the specified confidential box No was not registered Or subaddress based confidential reception or subaddress based relay reception was interrupted because the specified subaddress box was not registered Or subaddress based confidential reception or subaddress relay command reception was interrupted because the specified subaddress box No was being accessed U00441 Confidential reception was interrupted because the specified confidential box No was intended for encryption U00450 The destination transmitter disconnected because the permit ID s did not agree with while the destination transmitter is in password check transmission or restricted trans mission U00460 Encrypted reception was interrupted because the specified encryption box number was not registered Or encrypted reception request was received but interrupted because the speci
56. tray Load paper into the Manual Feed tray and press OK key to begin printing Toner is running out Toner is running out The toner is running out Have a new toner container ready Non genuine Toner Non genuine toner is installed The installed toner container is non genuine When you want to use the toner container currently installed press Stop Reset OK key simultaneously for 3 seconds or more Unknown toner installed PC Error has occurred The installed toner con tainer s regional specification does not match the machine s Install the specified toner con tainer USB connection was cut Not connected The machine cannot perform this job due to a disconnec tion of the USB cable Press OK key and connect the USB cable Invalid driver The machine connected to the current port is not sup ported by the printer driver Use a printer driver for this port that matches the machine Limited availability for jobs Unusable Time is in effect 1 4 24 To use the machine temporarily during Unusable Time enter the unlock code in 1 20 21 ppm model Error Code Message Dis played in KYOC ERA Net client and the Status Monitor Meaning 2 4 2 5 2 6 2 7 1 Remedy Non genuine toner is installed The installed toner container is non genuine When you want to use the toner container currently installed
57. 0 Hz 6 0 A 230 V Specification Model 220 to 240 V 50 Hz 60 Hz 3 1 A The Manual Feed tray is only provided on the 25 26 ppm model NOTE These specifications are subject to change without notice 2M4 2M5 2M6 2M7 Printer Specifications Item 20 21ppm 25 26ppm Light 63 g m or less Normal 1 64 to 69 g m 2 Paperweight Normal 70 to 105 g m i 2 3 setting Heavy 1 106 to 135 g m Heavy 13610220 g m 2 3 Light 20 Light 25 A4 Normal 1 20 Normal 1 25 Normal 2 3 20 Normal 2 3 25 Light 15 Light 18 Normal 1 15 Normal 1 18 die Normal 2 3 15 Normal 2 3 18 Heavy 1 14 Heavy 1 17 Heavy 2 3 13 Heavy 2 3 16 Light 21 Light 26 Letter Normal 1 21 Normal 1 26 Normal 2 3 21 Normal 2 3 26 Light 16 Light 19 Let Normal 1 16 Normal 1 19 ter Quiet Normal 2 3 16 Normal 2 3 19 Mode Heavy 1 14 Heavy 1 17 Printing Heavy 2 3 13 Heavy 2 3 16 speed Light 13 Light 20 Simplex Legal Normal 1 13 Normal 1 20 images min Normal 2 3 13 Normal 2 3 20 Light 12 Light 15 Legal Qui Normal 1 12 Normal 1 15 Normal 2 3 12 Normal 2 3 15 Heavy 1 11 Heavy 1 13 Heavy 2 3 10 Heavy 2 3 11 Light 12 Light 15 A5 B5 A6 Normal 1 12 Normal 1 15 Quiet Normal 2 3 12 Normal 2 3 15 Mode Heavy 1 10 Heavy 1 13 Heavy 2 3 9 Heavy 2 3 12 AS B5 Light 10 Light 12 A6 from Normal 1 10 Normal 1 12 11th Normal 2 3 10 Normal
58. 1 2M4 2M5 2M6 2M7 8 Detach the connector and two FFCs from the main PWB 9 Release the wire from the 2 hookings on the wire guide FFC 6 FFC YC8 Main PWB unit Wire guide 3 in 1 20 21 ppm FFC YC21 FFC YC8 Connector YC18 aol tht ME T Hook Main PWB unit Wire guide Figure 1 5 17 1 5 12 2M4 2M5 2M6 2M7 Scanner lock pin 10 Remove the scanner unit by turning the scanner fixing pins at both ends 90 degrees Scanner lock pin Figure 1 5 18 1 5 13 2M4 2M5 2M6 2M7 11 Open the scanner unit Scanner unit 12 Lift the scanner unit and remove Scanner unit Figure 1 5 20 1 5 14 2M4 2M5 2M6 2M7 2 Detaching and refitting the laser scanner unit Procedure 1 Remove the main PWB unit see page 1 5 18 2 Remove the Top cover see page 1 5 7 3 Unhook the four hooks and then remove the upper LSU cover Upper LSU cover Hooks 4 Remove the Drum unit see page 2 4 6 5 Confirm that the laser shutter has closed Figure 1 5 22 1 5 15 6 Remove four screws and then remove the laser scanner unit 7 Check or replace the laser scanner unit and refit all the removed parts 2M4 2M5 2M6 2M7 2 Y Screw A eS C Screw S S
59. 1 Items for various enne 1 3 21 opt 1 3 23 1 4 Troubleshooting 1 4 1 Paper misfeed detection 2222 10000000000000 nnne nnne 1 4 1 1 Paper misfeed indication 22 2 ae ia i E nennen aiias dna 1 4 1 2 Paper misfeed detection condition 1 4 2 1 4 2 Self diagnostic function sssssssssssseeeneeneene nennen nennen enne nnns 1 4 5 1 Self diagnostic function 5 ani Le eno ee ite eO beet 1 4 5 2 Self diagrnostic Codes Eger mU Up HR Fes e E P pee 1 4 6 1 4 3 Image formation ene nennen eren nennen 1 4 10 1 No image appears entirely mmm 1 4 11 2 No image appears entirely emn 1 4 11 3 Part of image is 1 4 12 H Gray E 1 4 12 5 White streaks are printed 1 4 13 6 Black streaks are printed me 1 4 13 7 White or black streaks are printed 1 4 13 8 Spots are printed Printing incomplete or out of position 1 4 14 9 Printing incomplete or out of position 1 4 14 10 Paper
60. 1 2222 Installing the toner Make test printing Y Installing the printer driver Utilities Completion of the machine installation Figure 1 2 3 1 2 3 2M4 2M5 2M6 2M7 2M4 2M5 2M6 2M7 Unpacking in 1 25 26 ppm model 4 1 20 21 25 26 ppm model Figure 1 2 4 1 Machine 12 Toner container 2 Outer case 13 CDROM 3 Bottom left pad 14 Quick installation guide etc 4 Bottom right pad 15 Power cord 5 Machine cover 16 USB cable 1 6 Top left pad 17 Modular cable 2 7 Top right pad 18 Ferrite core 2 8 Top spacer 1 China model only 9 Operation panel sheets 2 The packaging differs depending on 10 Spacer the destination 11 Cassette cover Place the machine on a level surface 1 2 4 2M4 2M5 2M6 2M7 in 1 20 21 ppm model Figure 1 2 5 1 Machine 10 Spacer 2 Outer case 11 Cassette cover 3 Bottom left pad 12 Toner container 4 Bottom right pad 13 CDROM 5 Machine cover 14 Quick installation guide etc 6 Top left pad 15 Power cord 7 Top right pad 16 USB cable 8 Top spacer China model only 9 Operation panel sheets Place the machine on a level surface 1 2 5 2 4 2 5 2 6 2 7 1 Removing the tapes in 1 25 26 ppm model 4 1 20 21 25 26 ppm model 1 Remove seven tapes Figure 1 2 6 2 Remove tape Figure 1 2 7 1 2 6 2 4 2 5 2 6 2 7 1
61. 1 3 21 Paper feed solenoid or main Check the installation of the solenoid or motor If it oper motor operating incorrectly ates incorrectly replace it Misadjusted scanner leading Run maintenance menu to readjust the scanner leading edge registration edge registration see page 1 3 19 10 Paper is wrinkled Print example Causes Check procedures corrective measures Paper curled Check the paper storage conditions Paper damp Check the paper storage conditions Defective pressure springs Replace the fuser unit see page 1 5 17 1 4 14 11 Offset occurs Print example Causes 2 4 2 5 2 6 2 7 1 Check procedures corrective measures Deformed or worn cleaning blade in the drum unit Replace the drum unit see page 2 4 6 2 4 13 Main charge voltage setting The main charge voltage may be set too high Try adjust ing the main charge voltage see page 1 3 19 Defective fuser unit Replace the fuser unit see page 1 5 17 Wrong types of paper 12 Fusing is loose Print example Causes Check if the paper meets specifications Replace paper Check procedures corrective measures Wrong types of paper Check if the paper meets specifications replace paper Flawed heat roller or press roller Defective pressure springs 13 Faint or blurred printing Print
62. 1 3 21 Misadjusted scanner center line Readjust the scanner leading edge registra tion see page 1 3 21 Original is not placed correctly Place the original correctly Paper is not placed correctly Place the paper correctly 16 Unevenly repeating horizontal streaks in the printed objects Spots in the printed objects Print example Causes Check procedures corrective measures altitude greater than 1500 m 3 19 sea level The device is installed in an Run maintenance menu in high altitude mode see page 1 1 4 16 1 4 4 Electric problems 2M4 2M5 2M6 2M7 If the part causing the problem was not supplied use the unit including the part for replacement Troubleshooting to each failure must be in the order of the numbered symptoms Problem Causes Check procedures corrective measures 1 The machine does not operate when the main power switch is turned on 1 No electricity at the power outlet Measure the input voltage The power cord is not plugged in prop erly Check the contact between the power plug and the outlet 3 Broken power cord Check for continuity If none replace the cord Defective power switch Check for continuity across the contacts If none replace the power source PWB see page 1 5 18 Defective cover switch Check for continuity across the contacts of co
63. 1 4 2 Paper jammed in the rear cover Paper jam Paper jam A paper jam has occurred Remove the jammed paper see page 1 4 2 Place original and press Start key Add paper Place the original in the docu ment processor again and press Start key Remove original from document pro cessor Remove original from document processor An original remains in the document processor Remove originals from the doc ument processor put them back in their original order and place them again Press OK key to resume printing Press Stop Reset key to cancel the job Remove the paper of inner tray Top tray full The inner tray is full of paper The machine pauses after 100 sheets are printed Remove paper from the inner tray and press OK key to resume print ing Replace MK Scanner memory is full Replacing the Main tenance Kit Memory full Replacement of the mainte nance kit is necessary at every 100 000 images of printing Scanning cannot be per formed due to insufficient memory of scanner Replace Maintenance Kit see page 2 4 2 Only the scanned pages are available Press OK and the job will be canceled 1 4 23 Message Display Message Dis played in KYOC ERA client tool and the Status Monitor Meaning 2M4 2M5 2M6 2M7 Remedy Set paper in MF tray and press OK Add paper Paper is not set in the Man ual Feed
64. 2 3 12 image Heavy 1 8 Heavy 1 11 Quiet Heavy 2 3 8 Heavy 2 3 10 Mode 2M4 2M5 2M6 2M7 Specifications 20 21ppm 25 26ppm Light 15 Normal 1 15 Normal 2 3 15 Light 11 Normal 1 11 Normal 2 3 11 Heavy 1 11 Heavy 2 3 11 Light 15 Normal 1 15 A4 Quiet Mode Printing Normal 2 3 15 Sate Light 11 uplex Normal 1 11 images min Normal 2 3 11 Heavy 1 11 Heavy 2 3 11 Light 13 Normal 1 13 Normal 2 3 13 Light 10 Normal 1 10 Normal 2 3 10 Heavy 1 9 Heavy 2 3 9 First print time 8 5 seconds or less 7 5 seconds or less A4 feed from cassette Legal Qui et Mode Fast 1200 dpi 600 x 600 dpi Windows XP Windows Server 2003 R2 Windows Vista Windows 7 Windows Server 2008 R2 Mac OS X 10 5 or higher Resolution Operating system Duplex printing is only possible on the 25 26 ppm model 2M4 2M5 2M6 2M7 Scanner Item Specifications CPU 20 MHz RAM 64 MB Resolution 600 x 600 dpi 400 400 300 x 300 dpi 200 200 dpi File format BMP JPG PNG TIFF PDF System Requirements Scanning B W 18 images min Color 6 images min speed Simplex B W 5 images min A4 land 600 dpi Color 1 images min scape PC transmission Scan to Folder Transmission system TWAIN scan 1 WIA scan 1 Available operating system Windows XP Windows Server 2003
65. 26 ppm with FAX Revision history Revision Date Replaced pages Remarks 1 March 29 2013 Contents 1 1 4 1 1 9 1 2 6 to1 2 9 1 3 3 1 3 4 1 3 7 1 3 11 1 3 15 to 1 3 20 1 4 1 to 1 4 3 1 4 6 to1 4 8 1 4 10 to 1 4 15 1 4 18 1 4 22 1 4 25 1 5 22 1 5 25 1 5 30 1 5 31 1 6 1 to 1 6 6 2 1 1 2 1 6 2 1 13 2 1 15 2 2 4 2 2 5 2 3 4 2 3 5 2 3 11 2 3 17 2 4 17 2 4 18 2 4 21 2 4 22 This page is intentionally left blank Safety precautions This booklet provides safety warnings and precautions for our service personnel to ensure the safety of their customers their machines as well as themselves during maintenance activities Service personnel are advised to read this booklet carefully to familiarize themselves with the warnings and precautions described here before engaging in maintenance activities Safety warnings and precautions Various symbols are used to protect our service personnel and customers from physical danger and to prevent damage to their property These symbols are described below AX DANGER High risk of serious bodily injury or death may result from insufficient attention to or incorrect compliance with warning messages using this symbol WARNING Serious bodily injury or death may result from insufficient attention to or incorrect compliance with warning messages using this symbol CAUTION Bodily injury or damage to property may result from insufficient attention to or incorrect com plia
66. 26 ppm model Message Display Message Dis played in KYOC ERA client tool and the Status Monitor Meaning 2 4 2 5 2 6 2 7 1 Remedy Add paper Add paper A paper jam has occurred When the jammed paper is removed and the rear cover is closed the machine reverts to normal operation and resumes printing see page 1 4 1 There is no paper in the paper source Load paper into the paper source Add toner Add toner The toner is running out Have a new toner container ready Call service Error has occurred An error has occurred in the machine Make a note of the error code displayed on the message dis play and contact your service representative Cannot combine pages The machine cannot run this program due to unusable original size is registered in the program Change the program settings Cannot connect The USB cable is not con nected Connect the USB cable Cannot find KYOCERA Cli ent Tool or the appropriate printer driver Open KYOCERA Client Tool or install the appropriate printer driver Close the cover Cover open The rear cover or front cover is open Close the rear cover or front cover Error Power off Error has occurred Internal error has occurred Turn the main power switch OFF and then ON FAX memory is full Memory full Memory full Fax transmis sion is not possible due to insufficient mem
67. 26 ppm model 1 2345 6 78 9 10 11 12 13 14 24 23 22 21 20 191817 16 15 Figure 1 1 4 1 ID Card Copy key 9 Message display 17 OK key 2 Copy key 10 Quiet Mode key 18 Cursor key Up Down 3 Scan key 11 Menu key 19 Back key 4 Address Book key 12 Density key 20 Attention indicator 5 Recall Pause key 13 Numeric keys 21 Processing indicator 6 Program1 key 14 Clear key 22 On Hook key 7 Program2 key 15 Stop Reset key 23 FAX key 8 Program3 key 16 Start key 24 Print Box key 4 in 1 model only 1 1 12 1 1 3 Machine cross section 1 20 21 ppm Model NOOR WDND 2M4 2M5 2M6 2M7 N 1 0 Light path 48 Paper path 5 e ea 1 1 5 Cassette Paper feed conveying section Toner container Developing unit Wast toner box Drum charge roller Drum unit 1 1 13 8 Transfer separation section 9 Laser scanner unit 10 Fuser section 11 Exit section 12 Top tray 13 Scanner section 2 25 26 ppm Model 2M4 2M5 2M6 2M7 Figure 1 1 6 Cassette Paper feed conveying section Manual feed tray Toner container Developing unit Wast toner box Drum
68. 3 Transfer roller section 1 Transfer roller 2 Discharger brush 3 Rear transfer guide Discharger brush Transfer bias s a N YC13 4 gem Ci MPWB HVPWB Figure 2 1 14 Transfer roller section block diagram 2 1 10 2M4 2M5 2M6 2M7 2 1 6 Fuser section The paper sent from the transfer separation section is interleaved between the heat roller and the press roller The heat roller is heated by the fuser heater FH and the toner is fused by heat and pressure and fixed onto the paper because the press roller is pressed by the fuser press spring The surface temperature of heat roller and press roller are detected by the fuser thermistor FTH and controlled by the main PWB MPWB e Figure 2 1 15 Fuser section 1 Heat roller 5 Fuser thermistor FTH 2 Press roller 6 Separators 3 Fuser heater FH 7 Fuser pulley 4 Fuser thermostat FTS 2 1 11 2M4 2M5 2M6 2M7 FTHERM T N N e e gt x Figure 2 1 16 Fuser section block diagram 2 1 12 2M4 2M5 2M6 2M7 1 2 1 7 Duplex conveying Eject section The paper exit section transports the paper which passed the fuser unit towards the top tray The paper which passed through the fuser unit and is delivered to the top tray by the rotation of the eject roller The duplex conveying section consists of conveying path which sends the paper sent from the exit section to the paper feed conveying section
69. 4 3 Detaching and refitting the Right cover 1 5 5 4 Detaching and refitting the Left cover meme 1 5 6 5 Detaching and refitting the Top 1 5 7 1 5 3 Optical Section mec ecd rer Rene Pe eb A ERA Rh ed ERR ege 1 5 10 1 Detaching and refitting the scanner 1 5 10 2 Detaching and refitting the laser scanner unit 1 5 15 1 534 PUST sn iod Sd HEU DE m ete tinto teed ied tee el Huet 1 5 17 1 Detaching and refitting the fuser 1 5 17 1 5 5 PWBS x iste dede AE 1 5 18 1 Detaching and refitting the main 1 5 18 2 Detaching and refitting the high voltage PWB power source PWB and FAX PWB 4 in 1 model only iniit oet eter t 1 5 21 1 5 6 Document processor 4 in 1 20 21 25 26 ppm model 3 in 1 25 26 ppm model only 1 5 25 1 Detaching and refitting the Document processor 1 5 25 2 Detaching and refitting the DP forward roller and DP paper feed roller 1 5 27 3 Detaching and refitting the DP Separation 1 5 29 12524 Others ter bt e P e ie ee et e Ge Tee ee ee edat GE 1 5 30 1 Detaching and refitting the Main motor 1 5 30 2 Direction of inst
70. 9 SNNVOS aro ZAVC M PNNWOS ENNVOS lt ZNNVOS gt INNVOS 1 1 a lt a 2 z 1 4 1 4 DEBUGGER SERIAL I F 022 M3SVH3 DHH EE 5 3 F3 asn NI OV 2 4 24 KYOCERA Document Solutions America Inc Headquarters 225 Sand Road Fairfield New Jersey 07004 0008 USA Phone 1 973 808 8444 Fax 1 973 882 6000 Latin America 8240 NW 52nd Terrace Dawson Building Suite 100 Miami Florida 33166 USA Phone 1 305 421 6640 Fax 1 305 421 6666 KYOCERA Document Solutions Canada Ltd 6120 Kestrel Rd Mississauga ON 15 158 Canada Phone 1 905 670 4425 Fax 1 905 670 8116 KYOCERA Document Solutions Mexico S A de C V Calle Arquimedes No 130 4 Piso Colonia Polanco Chapultepec Delegacion Miguel Hidalgo Distrito Federal C P 11560 M xico Phone 52 555 383 2741 Fax 52 555 383 7804 KYOCERA Document Solutions Brazil Ltda Av Tambore 1180 Mod B 09 CEP 06460 000 Tambore Barueri SP Brazil Phone 55 11 4195 8496 Fax 55 11 4195 6167 KYOCERA Document Solutions Australia Pty Ltd Level 3 6 10 Talavera Road North Ryde N S W 2113 Australia Phone 61 2 9888 9999 Fax 61 2 9888 9588 KYOCERA Document Solutions New Zealand Ltd 1 3 Parkhead Place Albany Auckland 1330 New Zealand Phone 64 9 415 4517 Fax 64 9 415 4597 KYOCERA Document Solutions Asia Limite
71. AX control PWB according to the destination Purpose To initialize the FAX control PWB Method 1 Enter the Service Setting menu 2 Select FAX Country Code using the cursor up down keys 3 Press the OK key 4 Enter a destination code using the numeric keys 5 Press the OK key The setting is set 6 Press the OK key Data initialization starts Destination Destination Japan Australia China Hong Kong Israel Korea Mexico Brazil New Zealand Middle East Singapore South Africa Thailand U S A Saudi Arabia Russia CTR21 European nations Italy Germany Spain U K Netherlands Sweden France Austria Switzerland Belgium Denmark Finland Portugal Ireland Norway Taiwan Completion Press the Stop Reset key 2 4 2 5 2 6 2 7 1 items Description FAX FAX call setting Call Set Description Selects if a fax is to be connected to either a PBX or public switched telephone network Access code registration for connection to PSTN Purpose To be executed as required Method 1 Enter the Service Setting menu 2 Select FAX Call Set using the cursor up down keys 3 Press the OK key Display Destination Select Setting the connection to PBX PSTN Dial No to PSTN Setting access code to PSTN Select 1 Select Select using the cursor up down keys 2 Press the OK key 3 Select PBX or PSTN using the cursor up down keys 4 Press
72. CAE e 1 o LE 8 8 NO3GIA m 3 4 NYCNV4 Lye 1 1 n S GND S AvC 211 E T I INOOGl 1 LI LED EAE E 2 ele eee os v SOS 39A HOSN3S H3NOL a 51 6 Ll son sna 1 9 SNSSEGNOL al IXIAS E ISIO3H Gee HEUS gee edu cU iris c 3slnd z z ame ele QNO 840 VINO zz 51 NHONV3 Put NHGIOSQ333 ess a Nuqaiosnd z z xumosasas 2 he ab caver NHO TOSQZ4 dm 10S4d 15 SOdd ec 9 ele 2 IE ONIIALL E v v 1 10 G SG a Hadvdda 9 9 lt Vic oin aieo ci l 1 zoa y y L_Nuatosna pow 15 gt zaronaa 41 TUUM Iu d z 13 WLOWdG i IzvLOWdG ater Iv1OWdd IV1OWdG 2 Se GLOA BE WAHL Ep EAE e L IVIOWDS i 1 ee ie eee eee A ee d z8lOWOS T n AE L810WOS TN 115 ul s NE T 5 E i 9 NE i ZL ZL 5 i 1 1 QN9V 1 d uj 2 NI i LL Hd LL ag it 11 5 1 0L OL uj 1165 Eg ul O d 6 6 z z 1 1 1 g 9031 8
73. DC power to DUS Ground DUS On Off Connected to polygon motor 24V3 GND POLONN POLORDYN POLCLK 24V DC 0 3 3 V DC 0 3 3 V DC 0 3 3 V DC pulse 24 V DC power to PM Ground PM On Off Polygon motor ready signal Polygon motor clock signal Connected to scanner motor SCMOTB1 SCMOTB2 SCMOTA1 SCMOTA2 0 24 V DC pulse 0 24 V DC 0 24 V DC 0 24 V DC pulse pulse pulse 2 3 6 Scanner motor control signal Scanner motor control signal Scanner motor control signal Scanner motor control signal Connector Signal Voltage 2M4 2M5 2M6 2M7 Description YC19 Connected to DP motor DP original sensor and DP timing sensor 1 2 3 4 5 6 7 8 9 e 3 3VTMG GND TIMIG 3 3VPAP GND DPPAPER DPMOTB2 DPMOTB1 DPMOTA2 DPMOTA1 3 3 V DC 0 3 3 V DC 3 3 V DC 0 3 3 V DC 0 24 V DC pulse 0 24 V DC pulse 0 24 V DC pulse 0 24 V DC pulse 3 3 V DC power to DPTS Ground DPTS On Off 3 3 V DC power to DPOS Ground DPOS On Off DP motor control signal DP motor control signal DP motor control signal DP motor control signal Connected to Eraser lamp N 24VERASER ERASER 24V DC 0 3 3 V DC 24 V DC power to CL CL On Off YC22 Connected to outer temper ature sensor THERM 3 3V3 AIRWET WETCLK Analog 3 3 VDC Analog 0 3 3 V DC pulse 2 3 7 Ou
74. MHz Memory ROM 32MB RAM 64 MB Maxmum 64 MB Interface USB Interface connector 1 USB Hi Speed USB Interface connector 1 USB Hi Speed Network inter face 1 10 BASE T 100 BASE TX USB Interface connector 1 USB Hi Speed Public telephone line 1 USB Interface connector 1 USB Hi Speed Network inter face 1 10 BASE T 100 BASE TX Public telephone line 1 Resolution 600 x 600 dpi Temperature 10 to 32 5 C 50 to 90 5 F Humidity 15 to 80 RH Operating environment Altitude 3 500 m 11 482 8 ft or less High altitude mode is available for regular operation at less than 1500m or 1500 3500m Brightness 1 500 lux or less machine only Dimensions WxDxH 390 x 333 x 317 mm 15 3 8 x 13 1 8 x 12 1 2 390 x 361 x 362 mm 15 3 8 x 14 3 16 x 14 1 4 Space required W x D 390 x 645 mm using paper feed tray 15 3 8 x 25 3 8 424 x 630 mm using paper feed tray 16 11 16 x 24 13 16 424 x 645 mm using paper feed tray 16 11 16 x 25 3 8 424 x 630 mm using paper feed tray 16 11 16 x 24 13 16 Item 2M4 2M5 2M6 2M7 Specifications 3 in 1 model without FAX 4 in 1 model with FAX 20 21 ppm 25 26 ppm 20 21 ppm 25 26 ppm Weight 8 7 kg 19 18 Ib 10 0 kg 22 Ib 9 7 kg 21 34 Ib 10 1 kg 22 22 Ib Power source 120 V Specification Model 120 V 6
75. PWB YC17 Defective polygon motor Replace the laser scanner unit see page 1 5 15 Defective main PWB Replace the main PWB and check for cor rect operation see page 1 5 18 BD stability error The BD signal is not detected for 1000 ms after processing the compulsion lighting At the interrupt in VSYNC the BD error is detected continu ously for 10 times in 400 ms intervals Defective connec tor cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none replace the cable Laser scanner unit YC1 and main PWB YC5 Defective APC PWB Replace the laser scanner unit see page 1 5 15 Defective main PWB Replace the main PWB and check for cor rect operation see page 1 5 18 Broken fuser heater The temperature does not reach 100 C 212 F after the fuser heater lamp has been turned on continuously for 18 seconds At the time of 20 degrees or less from specified tempera ture the fuser temperature does not rise by 2 degrees or more after the fuser heater lamp has been turned on con tinuously for 8 seconds dur ing ready or during print Defective connec tor cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none replace the cable fuser heater lamp and Power source PWB YC102 Fuser thermostat triggered
76. Procedure for replacing Maintenance kit 1 Checking the components included and preparing the paper feed replacement unit for installation Procedure 1 Unpack the maintenance kit and remove the disposal box 2 Remove the transfer roller and then Cig Disposal box _ remove the top spacer gt NX Figure 2 4 1 3 Hold the left and right handholds and take the paper feed replacement unit out 4 Remove the developer unit Lower paper feed guide drum unit paper feed pulley and handle R L Developer unit Lower paper feed guide Drum unit Paper feed pulley Handle L Handle R Paper feed Cg C replacement unit Figure 2 4 2 2 4 2 5 Remove the inner spacers and bottom spacers and stow the handle 2 4 3 2M4 2M5 2M6 2M7 Inner spacer By oe Handle lies p Bottom spacer Paper feed replacement unit Figure 2 4 3 2M4 2M5 2M6 2M7 2 Preparing the machine Procedure 6 Turned off and turn power off by pressing the power switch Make sure the Processing indicator and the Attention indicator are turned off Power switch Figure 2 4 4 7 Unplug the power cable from the wall outlet 8 Gently press on both the left and right sides of the cassette cover and pull Figure 2 4 6 2 4 4 2M4 2M5 2M6 2M7 9 Open the front cover Figure 2 4 7 10 Pull out the toner container Toner container SZ NFA A gt
77. R2 Windows Vista Windows Server 2008 R2 Windows 7 2 Available operating system Windows Vista Windows Server 2008 R2 Windows 7 Document processor Standard model only Item Specifications Original feed method Automatic feed Supported original types Sheet originals Maximum Folio Legal Original Sizes Minimum A6 Statement R Original weights 60 to 105 g m Loading capacity 40 sheets 60 to 80 g m or less 2 4 2 5 2 6 2 7 1 FAX 4 1 model only Item Specifications Cassette A4 Folio Letter Legal Manual Feed A4 Folio Letter Legal Tray 25 26 ppm model Paper size Compatibility Super G3 Communication line Subscriber telephone line Transmission time 4 seconds or less 33600 bps MMR ITU T A4 1 chart 33600 31200 28800 26400 24000 21600 19200 16800 14400 12000 9600 7200 4800 2400 bps Coding scheme MMR MR MH Error correction ECM Original size Max width 216 mm 8 1 2 Max length 356 mm 14 Horizontal Vertical Normal 200 100 dpi 8 dot mm 3 85 line mm Fine 200 x 200 dpi 8 dot mm x 7 7 line mm Super fine 200 x 400 dpi 8 dot mm x 15 4 line mm Transmission speed Scanner resolution Printing resolution 600 x 600 dpi Gradations 256 shades Error diffusion Multi Station transmission 100 destinations Substitute 150 sheets or more when using ITU T A4 1 chart memory reception Outgoing FAX
78. Switches and Sensors eid P ge td Foto lade M e De Dg a e Ce PR Hug 2 2 3 3 Others v Lo MD cni cT a Me 2 2 4 4 Document processor in 1 25 26 ppm model 4 in 1 20 21 25 26 ppm model 2 2 5 Operation of the PWBs 2 351 eite tio E ittis le ite 2 3 1 1 in 1 25 26 ppm model 4 in 1 20 21 25 26 ppm 2 3 1 2 3111 20 21 ppm model 1 1 8 pie ete 2 3 8 2 3 2 Relay PWB PWBr mn e mero ig pied ien 2 3 12 2 3 3 Power source 22 2212 deese etis eee nna cena i ceed ach cx d eden eua TV a na ERR 2 3 14 2 3 4 FAX control PWB x ain ree da eec rd TOR dT ete Rug 2 3 16 2 3 5 Operation panel 2 3 18 Appendixes 2 4 1 Mainteriance kilS liec eter bee e ea nadie Liege eye 2 4 1 1 Maintenance ci 2 4 1 2 4 2 Procedure for replacing Maintenance 7 2 4 2 1 Checking the components included and preparing the paper feed replacement unit for installation 2 4 2 2 Preparing the machine rissin aaie eda A aaiae aiea EEEa AREE E iR 2 4 4 3 Detaching the Drum nit 2 idit tene eee 2 4 6 4 Detaching the dev
79. XXX Detailed classification of error code General classification of error code Error code indication Figure 1 4 5 1 4 28 2M4 2M5 2M6 2M7 2 Table of general classification Error code 000000 Description No response or busy after the set number of redials U00100 Transmission was interrupted by a press of the stop clear key U00200 Reception was interrupted by a press of the stop clear key U00300 Recording paper on the destination unit has run out during transmission U004XX A connection was made but interrupted during handshake with the receiver unit See page 1 4 32 U00500 Multiple communication was interrupted and call was not made on destination units after interruption U006XX Communication was interrupted because of a machine problem See page 1 4 33 U00700 Communication was interrupted because of a problem in the destination unit U008XX A page transmission error occurred in G3 mode See page 1 4 33 U009XX A page reception error occurred in G3 mode See page 1 4 33 U010XX Transmission G3 mode was interrupted by a signal error See page 1 4 34 U011XX Reception in G3 mode was interrupted by a signal error See page 1 4 36 U01400 An invalid one touch key was specified during communication U01500 A communication error occurred when calling in V 8 mode U01600 A communication error occurred whe
80. alling the principal fan 1 5 36 1 6 Requirements on PWB Replacement 1 6 1 Upgrading the 2 1 6 1 1 6 2 Remarks main PWB 1 6 6 2 1 2 2 2 3 2 4 2M4 2M5 2M6 2M7 Mechanical Construction 2 1 1 Paper feed conveying 2 1 1 1 Cassette paper feed paper Conveying section 2 1 1 2 Manual feed section 25 26 ppm model 2 1 2 2 1 2 Section beet Rete he ET er pe ER eek Ce Re 2 1 4 2 1 3 Developer section 2 2 ette tide duit cien ea eee du dh a fe deua ba tau ds 2 1 5 2 1 4 Optical Section eoe c Ee Het aes tate eere e eaae 2 1 6 1 Scanner c 2 1 6 2 L ser scanner socio iie Lb ot HER HE P e A ent HERE HA Ld Aa b ot e RE Mug 2 1 7 2 1 5 Transfer Separation 2 1 10 2 126 2 1 11 2 1 7 Duplex conveying Eject 2 1 13 2 1 8 2 1 15 Electrical Parts Layout 2 271 Electrical parts layout need odere b abad eta dans 2 2 1 1 PWBS theoretical Eres e LN d s s 2 2 1 2
81. at the con troller unit see page 1 5 24 1 4 18 Problem Causes 2M4 2M5 2M6 2M7 Check procedures corrective measures 10 DP motor does not operate Defective connector cable or poor con tact in the connector Reinsert the connector Also check for continuity within the connector cable If none replace the cable DP motor and main PWB YC19 Defective drive trans mission system Check if the rollers and gears rotate smoothly If not grease the bushes and gears Check for broken gears and replace if any 3 Defective motor Replace the DP motor Defective PWB Replace the main PWB and check for correct operation see page 1 5 18 11 An original jams when the main power switch is turned on A piece of paper torn from an original is caught around the DP original sensor DP timing sensor Check visually and remove it if any Defective sensor Replace the DP original sensor DP timing sensor 1 4 19 1 4 5 Mechanical problems 2M4 2M5 2M6 2M7 If the part causing the problem was not supplied use the unit including the part for replacement Problem Causes check procedures Corrective measures 1 No paper feed Check if the surfaces of the paper feed pulley is dirty with paper powder Clean with isopropyl alcohol Check if the paper feed pulley is deformed Check visually and replace any deformed see page 2 4
82. berger Gasse 95 1230 Vienna Austria Phone 43 1 863380 Fax 43 1 86338 400 KYOCERA Document Solutions Nordic AB Esbogatan 16B 164 75 Kista Sweden Phone 46 8 546 550 00 Fax 46 8 546 550 10 KYOCERA Document Solutions Norge Nuf Postboks 150 Oppsal 0619 Oslo Norway Phone 47 22 62 73 00 Fax 47 22 62 72 00 KYOCERA Document Solutions Danmark A S Ejby Industrivej 60 DK 2600 Glostrup Denmark Phone 45 70223880 Fax 45 45765850 KYOCERA Document Solutions Portugal Lda Rua do Centro Cultural 41 Alvalade 1700 106 Lisboa Portugal Phone 351 21 843 6780 Fax 351 21 849 3312 KYOCERA Document Solutions South Africa Pty Ltd KYOCERA House Hertford Office Park 90 Bekker Road Cnr Allandale Midrand South Africa Phone 27 11 540 2600 Fax 27 11 466 3050 KYOCERA Document Solutions Russia LLC Botanichesky pereulok 5 Moscow 129090 Russia Phone 7 495 741 0004 Fax 7 495 741 0018 KYOCERA Document Solutions Middle East Dubai Internet City Bldg 17 Office 157 P O Box 500817 Dubai United Arab Emirates Phone 971 04 433 0412 KYOCERA Document Solutions Inc 2 28 1 chome Tamatsukuri Chuo ku Osaka 540 8585 Japan Phone 81 6 6764 3555 http www kyoceradocumentsolutions com
83. cedure 1 Open the DP top cover 2 Unhook the two hooks and then remove the DP Separation pad 3 Check or replace the DP Separation pad and refit all the removed parts Figure 1 5 45 1 5 29 1 5 7 Others 2 4 2 5 2 6 2 7 1 1 Detaching and refitting the Main motor unit Procedure 1 Remove the The scanner unit see page 1 5 10 2 Remove the left cover see page 1 5 6 3 Remove the two screws and pull out the fuser unit halfway out 4 Unhook the four hooks and then remove the upper LSU cover x NN as p y Z7 gt m P S w 2 2 JS IS S O ARS Figure 1 5 46 Figure 1 5 47 1 5 30 2 4 2 5 2 6 2 7 1 5 Remove main motor connector from the RE Relay PWB 8 mecs E Lom SS Main motor Detach the connector from the paper feed solenoid and unhook the harness from the guide Detach the connector from the duplex solenoid and unhook the harness from the guide 25 26 ppm model only Detach the spring 25 26 ppm model only 6 ppm model only ROT N Duplex solenoid Connector Paper feed solenoid Sul Figure 1 5 49 1 5 31 2M4 2M5 2M6 2M7 N AVN Se 9 Remove four screws and then remove 22 1 d RID e the drive cover ANS NI ncs gt l
84. chine Print Density Default 3 1 to 5 Main Charger correction value Default 4 1 to 7 High Altitude mode Default 0 0 to 2 1 3 8 2M4 2M5 2M6 2M7 Description Description Supplement Drum unit driving time Total drum driving time Area code AREA Area information Product code PRDT Destination Outside temperature Exterior temperature Maintenance kit counter Maintenance kit counter Add the electrified time counter Total charge activation time Drum rank Value of drum rank range is 1 3 1 3 9 2M4 2M5 2M6 2M7 Description Event Log Event Log FS 1125MFP 3 02 22 2012 15 15 1 XXXXXXXX 4 XXXXXXXX XXXXXXXX 5 2 Firmware version 2M7_2000 001 001 02 22 2012 6 XXXXXXXX 7 Paper Jam Log 11 Counter Log Count Jam Code a J01 b C0100 1111111 0511 105 C0120 999999 4211 J40 C2000 888888 0518 J42 C4200 777777 4211 J90 C6020 666666 0518 J94 C6030 555555 4020 444444 0518 1 4020 0 8 Service Call Log Count Service Code 1111111 01 6000 999999 01 2100 888888 01 4000 777777 01 6000 666666 01 2100 555555 01 4000 444444 01 6000 1 01 2100 9 Maintenance Count 3 555555 2 444444 1 1 10 Non genuine Count 1111111 999999 888888 777777 666666 Figure 1 3 6 1 3 10 Description 2 4 2 5 2 6 2 7 1 Detai
85. crew 2 gt Laser scanner unit lt Screw IOI Figure 1 5 23 1 5 16 2M4 2M5 2M6 2M7 1 5 4 Fuser section 1 Detaching and refitting the fuser unit Procedure 1 Remove the right upper cover rear upper cover R left upper cover and rear upper cover L see page 1 5 3 see page 1 5 4 2 Remove the main PWB see page 1 5 18 3 Remove connector from the fuser heater onnector Fuser heater ae C ee 1 4 Remove two screws and then remove the fuser unit 5 Check or replace the fuser unit and refit all the removed parts Caution Do not close the rear cover while the fuser unit is not installed oth erwise the cover open detecting lever may be damaged Figure 1 5 25 1 5 17 2M4 2M5 2M6 2M7 1 5 5 PWBs 1 Detaching and refitting the main PWB Procedure 1 Remove the right upper cover and rear upper cover R see page 1 5 3 2 Remove four screws 3 Turn the main PWB unit downwards SS AM Figure 1 5 27 1 5 18 2M4 2M5 2M6 2M7 4 Detach the following connectors and FFC from the main PWB 4 in 1 25 26 ppm model 4 in 1 20 21 ppm model 3 in 1 25 26 ppm model Seven connectors four FFC 3 in 1 20 21 ppm model Five connectors four FFC 5 Release the wire from the 2 hookings on the wire guide
86. cy KYOCERA ECOSYS FS 1020MFP ECOSYS FS 1220MFP ECOSYS FS 1120MFP ECOSYS FS 1320MFP ECOSYS FS 1025MFP ECOSYS FS 1125MFP ECOSYS FS 1325MFP SERVICE MAN Published in March 201 2 75 0611 CAUTION RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS It may be illegal to dispose of this battery into the municipal waste stream Check with your local solid waste officials for details in your area for proper disposal ATTENTION IL Y AUN RISQUE D EXPLOSION SI LA BATTERIE EST REMPLACEE PAR UN MODELE DE TYPE INCORRECT METTRE AU REBUT LES BATTERIES UTILISEES SELON LES INSTRUCTIONS DONNEES Il peut tre ill gal de jeter les batteries dans des eaux d gout municipales V rifiez avec les fonctionnaires municipaux de votre r gion pour les d tails concernant des d chets solides et une mise au rebut appropri e Notation of products in the manual For the purpose of this service manual products are identified by print speed at A4 Letter modes Ecosys FS 1020MFP 3 in1 model by 20 21 ppm without FAX and document processor Ecosys FS 1220MFP 3 in1 model by 20 21 ppm without FAX and document processor Ecosys FS 1120MFP 4 in1 model by 20 21 ppm with FAX Ecosys FS 1320MFP 4 in1 model by 20 21 ppm with FAX Ecosys FS 1025MFP 3 in1 model by 25 26 ppm without FAX Ecosys FS 1125MFP 4 in1 model by 25 26 ppm with FAX Ecosys FS 1325MFP 4 in1 model by 25
87. d 16 F Mita Centre 552 566 Castle Peak Road Tsuenwan NT Hong Kong Phone 852 2610 2181 Fax 852 2610 2063 KYOCERA Document Solutions China Corporation 8F No 288 Nanjing Road West Huangpu District Shanghai 200003 China Phone 86 21 5301 1777 Fax 86 21 5302 8300 KYOCERA Document Solutions Thailand Corp Ltd 335 Ratchadapisek Road Bangsue Bangkok 10800 Thailand Phone 66 2 586 0333 Fax 66 2 586 0278 KYOCERA Document Solutions Singapore Pte Ltd 12 Tai Seng Street 04 01A Luxasia Building Singapore 534118 Phone 65 6741 8733 Fax 65 6748 3788 KYOCERA Document Solutions Hong Kong Limited 16 F Mita Centre 552 566 Castle Peak Road Tsuenwan NT Hong Kong Phone 852 3582 4000 Fax 852 3185 1399 KYOCERA Document Solutions Taiwan Corporation 6F No 37 Sec 3 Minquan E Rd Zhongshan Dist Taipei 104 Taiwan R O C Phone 886 2 2507 6709 Fax 886 2 2507 8432 KYOCERA Document Solutions Korea Co Ltd 18F Kangnam bldg 1321 1 Seocho Dong Seocho Gu Seoul Korea Phone 822 6933 4050 Fax 822 747 0084 KYOCERA Document Solutions India Private Limited First Floor ORCHID CENTRE Sector 53 Golf Course Road Gurgaon 122 002 India Phone 91 0124 4671000 Fax 91 0124 4671001 KYOCERA Document Solutions Europe B V Bloemlaan 4 2132 NP Hoofddorp The Netherlands Phone 31 20 654 0000 Fax 31 20 653 1256 KYOCERA Document Solutions Nederland B V
88. de Description A DCN signal was received after transmission of a CTR signal ECM U01153 U01154 A DCN signal was received after transmission of an ERR signal ECM A DCN signal was received after transmission of an RNR signal ECM U01155 A DCN signal was received after transmission of an SPA signal short protocol U01160 During message reception transmission time exceeded the maximum transmission time per line U01161 Number of error lines exceeded limits during message reception 001162 A break loop current was detected during message reception U01163 Polarity reversal was detected during message reception U01164 One page length exceeded the specified length during message reception U01170 A decoding error occurred during MMR message reception U01172 During reverse polling in V 34 mode at the transmitting unit a JM signal was not detected after transmission of a CM signal when receiving after transmission U01191 Communication was interrupted because an error occurred during an image data recep tion sequence in the V 34 mode U01199 A DIS signal with different FIF was received after transmission of a DIS signal 2 7 U017XX error code table V 34 transmission Error code U01700 Description communication error occurred in phase 2 line probing U01720 A communication error occurred in phase 4 modem parameter exchange
89. ded ECM U01026 No relevant signal was received after transmission of a PPS EOP signal and the preset number of command retransfers was exceeded ECM U01027 No relevant signal was received after transmission of a PPS PRI EOP signal and the preset number of command retransfers was exceeded ECM U01028 T5 time out was detected during ECM transmission ECM 1 4 34 2M4 2M5 2M6 2M7 Error code Description U01040 A DCN or other inappropriate signal was received during standby for DIS signal recep tion U01041 A DCN signal was received after transmission of a DNL MPS or EOM signal between units of our make U01042 A DCN signal was received after transmission of a DCS TCF signal U01043 A DCN signal was received after transmission of an NSS1 NSS2 TCF signal between units of our make 001044 A DCN signal was received after transmission of an 553 TCF signal between units of our make U01045 A DCN or other inappropriate signal was received after transmission of an MPS signal U01046 A DCN or other inappropriate signal was received after transmission of an EOM signal U01047 A DCN or other inappropriate signal was received after transmission of an EOP signal U01048 A DCN signal was received after transmission of a PRI EOP signal U01049 A DCN signal was received after transmission of a CNC signal between units of our make
90. ds Figure 1 5 40 1 5 25 2M4 2M5 2M6 2M7 4 Remove the connector from the main PWB 5 Release the wire from the 2 hookings on the wire guide 6 Remove a screw securing the ground wire Main PWB unit Wire guide 7 Open and lift the document processor and remove Document processor Figure 1 5 42 1 5 26 2M4 2M5 2M6 2M7 2 Detaching and refitting the DP forward roller and DP paper feed roller Procedure 1 Open the DP top cover 2 Open the ribs outwards which are used to fix the front end of the DP feed roller unit and remove the DP feed roller axle from the opening in the ribs 3 Align the D cuts at the back of the DP paper feed roller unit with each other and remove the DP paper feed roller unit from the top of the top DP cover Figure 1 5 43 1 5 27 2M4 2M5 2M6 2M7 4 Remove the DP forward roller axle from DP forward roller axle the DP paper feed roller unit and a remove the DP forward roller collars and gears 5 Remove the DP roller axle from the DP feed roller unit and remove the DP DP forwarding roller roller collars gears and Bush 6 Check or replace the DP forward roller ee and DP paper feed roller and refit all the removed parts 49 LR N gear 9 Collar DP paper feed roller Figure 1 5 44 1 5 28 2M4 2M5 2M6 2M7 3 Detaching and refitting the DP Separation pad Pro
91. e 9 Envelope 6 3 4 Envelope 6 3 4 Envelope C5 Envelope C5 Envelope DL Envelope DL 16K Custom 70 16K Custom 70 x 148 to 216 x x 148 to 216 x 356 mm 2 3 4 x 356 mm 2 3 4 x 5 13 16 to 8 1 2 5 13 16 to 8 1 2 x 14 inches x 14 inches 25 to 400 1 increments Zoom level Specifications 2M4 2M5 2M6 2M7 3 in 1 model without FAX 4in 1 model with FAX 20 21 ppm 25 26 ppm 20 21 ppm 25 26 ppm Paper weight setting Light 63 g m or less Normal 1 64 to 69 g m Normal 2 3 70 to 105 g m Heavy 1 106 to 135 g m Heavy 2 3 136 to 220 g m Copying speed feed from cassette images min 300 x 300 dpi When using the DP Light 18 Normal 1 18 Normal 2 3 18 Light 18 Normal 1 18 Normal 2 3 18 Light 18 Normal 1 18 Normal 2 3 18 A4 Quiet Mode Light 18 Normal 1 18 Normal 2 3 18 Heavy 1 17 Heavy 2 3 16 Light 15 Normal 1 15 Normal 2 3 15 Heavy 1 14 Heavy 2 3 13 Light 18 Normal 1 18 Normal 2 3 18 Heavy 1 17 Heavy 2 3 16 Letter Light 21 Normal 1 21 Normal 2 3 21 Light 21 Normal 1 21 Normal 2 3 21 Light 21 Normal 1 21 Normal 2 3 21 Letter Quiet Mode Light 19 Normal 1 19 Normal 2 3 19 Heavy 1 17 Heavy 2 3 16 Light 16 Normal 1 16 Normal 2 3 16 Heavy 1 14 Heavy 2 3 13 Light 19 Normal 1 19 Normal 2 3 19 Heavy 1 17 H
92. e 2 4 6 2 4 13 Dirty developer section Clean any part contaminated with toner in the developer section Poor contact of grounding ter Check the installation of the drum unit If it operates incor minal of drum unit rectly replace it see page 2 4 13 1 4 13 2 4 2 5 2 6 2 7 1 8 Spots printed Printing incomplete or out of position Print example Causes Check procedures corrective measures Dirty contact glass Clean the contact glass Dirty or flawed drum Perform the drum refresh see page 1 3 19 Flawed drum Replace the drum unit see page 2 4 6 2 4 13 Deformed or worn cleaning blade in the Replace the drum unit see page 2 4 6 2 4 drum unit 13 Main charge voltage setting The main charge voltage may be set too low Try adjusting the main charge voltage see page 1 3 19 Defective Defective high voltage Replace the high voltage PWB transfer PWB see page 1 5 18 bias output Defective main PWB Replace the engine PWB see page 1 5 18 Flawed developer roller Replace the developer unit see page 2 4 7 2 4 12 Dirty heat roller and press roller Clean the heat roller and press roller 9 Printing incomplete or out of position Print example Causes Check procedures corrective measures Misadjusted leading edge reg Run maintenance menu to readjust the leading edge regis istration tration see page
93. e main PWB see page 1 5 18 Dirty or flawed drum Perform the drum refresh see page 1 3 19 Flawed drum Replace the drum unit see page 2 4 6 2 4 13 Defective transfer bias output Defective high voltage PWB Replace the high voltage PWB see page 1 5 18 Defective main PWB Replace the main PWB see page 1 5 18 Dirty transfer roller Clean the transfer roller Replace the transfer roller if it is extremely dirty see page 2 4 14 Insufficient agitation of toner container Shake the toner container horizontal about 10 times see page 1 2 13 Paper damp Check the paper storage conditions replace the paper Dirt on the surface of the contact glass 4 Gray background Print example Causes Clean the contact glass Check procedures corrective measures Main charge voltage setting The main charge voltage may be set too high Try adjusting the main charge voltage see page 1 3 19 Defective potential on the drum surface Replace the drum unit see page 2 4 6 2 4 13 Check the rank of the drum before exchange see page 1 3 23 Defective laser scan ner unit Defective laser output Replace the laser scanner unit see page 1 5 15 Defective developer bias output Defective developer unit Replace the developer unit see page 2 4 7 2 4 12 Defective high voltage PWB Replace the high vo
94. e paper feed paper conveying section Cassette paper feed section consists of the paper holder with the cassette operation plate and the paper feed pulley and the separation pad for extracting and conveying the paper Paper is fed out of the cassette by the rotation of the paper feed pulley The paper conveying section conveys paper to the transfer separation section as paper feeding from the cas sette or MF tray or as paper refeeding for duplex printing 25 26 ppm model Paper by feeding is conveyed by the upper registration roller and lower registration roller to the transfer separation section The timing to start image formatting by laser is triggered by the regist sensor RS and in synchronization with the paper 8 91011 1 X 97 ud CE 2 n 4 d 3 q L LI 5 6 Figure 2 1 1 Cassette paper feed section 1 Paper feed pulley 7 Guide R F 2 Separation pad 8 Lower registration roller 3 Separation pad holder 9 Upper registration roller 4 Bottom pad 10 Actuator regist deflection sensor 5 Cassette operation plate 11 Registration sensor RS 6 Cassette base 2 1 1 2M4 2M5 2M6 2M7 2 Manual feed section 25 26 ppm model only Manual feed section consists of the MF sheet MF base and the paper feed pulley same as the cassette for extracting and conveying the paper Paper is fed out of the MF tray by the rota
95. eavy 2 3 16 Light 16 Normal 1 16 Normal 2 3 16 Light 13 Normal 1 13 Normal 2 3 13 Light 16 Normal 1 16 Normal 2 3 16 Legal Quiet Mode Light 15 Normal 1 15 Normal 2 3 15 Heavy 1 13 Heavy 2 3 11 Light 12 Normal 1 12 Normal 2 3 12 Heavy 1 11 Heavy 2 3 10 Light 15 Normal 1 15 Normal 2 3 15 Heavy 1 13 Heavy 2 3 11 A5 B5 A6 Quiet Mode Light 15 Normal 1 15 Normal 2 3 15 Heavy 1 13 Heavy 2 3 12 Light 12 Normal 1 12 Normal 2 3 12 Heavy 1 10 Heavy 2 3 9 Light 15 Normal 1 15 Normal 2 3 15 Heavy 1 13 Heavy 2 3 12 5 5 A6 from 11th image Quiet Mode Light 12 Normal 1 12 Normal 2 3 12 Heavy 1 11 Heavy 2 3 10 1 1 2 Light 10 Normal 1 10 Normal 2 3 10 Heavy 1 8 Heavy 2 3 8 Light 12 Normal 1 12 Normal 2 3 12 Heavy 1 11 Heavy 2 3 10 Specifications 2M4 2M5 2M6 2M7 3 in 1 model without FAX 4 in 1 model with FAX 20 21 ppm 25 26 ppm 20 21 ppm 25 26 ppm Copying speed feed from cassette images min 300 x 300 dpi When the DP is not used Light 20 Normal 1 20 Normal 2 3 20 Light 25 Normal 1 25 Normal 2 3 25 Light 20 Normal 1 20 Normal 2 3 20 Light 25 Normal 1 25 Normal 2 3 25 A4 Quiet Mode Light 15 Normal 1 15 Normal 2 3 15 Heavy 1 14 Heavy 2 3 13 Light 18 Normal 1 18 Nor
96. egistra tion sensor 3 3V3 GND REGIST 3 3 V DCREG 0 3 3 V DC 2 3 13 3 3 V DC power to RS Ground RS On Off 2M4 2M5 2M6 2M7 2 3 3 Power source PWB 0000000000 O YC103 YC102 Figure 2 3 11 Power source PWB silk screen diagram Figure 2 3 12 Power source PWB 2 3 14 Connector Signal Voltage 2M4 2M5 2M6 2M7 Description 101 Connected to AC inlet LIVE NEUTRAL 120 VAC 220 240 V AC 120 VAC 220 240 V AC AC power input AC power input YC102 Connected to Fuser heater lamp HEATER COM NC HEATER LIVE 120 V AC 220 240 V AC 120 V AC 220 240 V AC AC power output Not used AC power output YC103 Connected to main PWB oO ON OO A ON gt e 24V2 24V2 PSSLEEPN ZCROSS RELAY HEATREM PUSHSW 24V1 GND GND 24V DC 24 V DC 0 3 3 V DC 0 3 3 V DC pulse 0 3 3 V DC 0 3 3 V DC 0 3 3 V DC 24V DC 2 3 15 24 V DC power to MPWB 24 V DC power to MPWB Sleep mode signal Zero cross signal Relay signal FH On Off PSW On Off 24 V DC power to MPWB Ground Ground 2 3 4 FAX control PWB 120V Model 42 CN4 1 2 4 2 5 2 6 2 7 Figure 2 3 13 FAX control PWB silk screen diagram 220 230V Model Figure 2 3 14 FAX control PWB 2 3 16 Connecto
97. eloper 9 1 2 4 7 5 Detaching the toner disposal box 2 4 7 6 Detaching and refitting the paper feed pulley and lower paper feed guide 2 4 8 7 Refitting the toner disposal 2 4 12 8 Refitting the developer 2 4 12 9 Refitting the drum unit 1 E 2 4 13 10 Detaching and refitting the transfer roller ss Hm 2 4 14 11 Notice after replacing maintenance 2 4 15 12 Procedure for only replacing Drum 2 4 17 13 Procedure for only replacing Developer 2 4 18 2 4 3 Cleaning the 2 2 21 0 00 11 606 tts saa nitent daa 2 4 20 1 Interior of the 4 10 0 2 4 20 2 Slit Glass EE 2 4 21 2M4 2M5 2M6 2M7 2 4 lt nid ie n MAR MM 2 4 22 1 Repetitive defects 06 2222 2 00 E NE 2 4 22 2 oo cease teta ene 2 4 23 2M4 2M5 2M6 2M7 1 1 1 Specificati
98. ennen nnn A CAUTION Wear safe clothing If wearing loose clothing or accessories such as ties make sure they are safely AN secured so they will not be caught in rotating sections Use utmost caution when working on a powered machine Keep away from chains and belts Handle the fixing section with to avoid burns as it can be extremely hot A Check that the fixing unit thermistor heat and press rollers are clean Dirt on them can cause abnormally high temperatures diccrc rc ende e eph ca de epe d ca da eb dd a d bk cdd e du Do not remove the ozone filter if any from the copier except for routine replacement Do not pull on the AC power or connector wires on high voltage components when removing them always hold the plug itself Do not route the power cable where it may be stood on or trapped If necessary protect it with a cable cover or other appropriate item Treat the ends of the wire carefully when installing a new charger wire to avoid electric leaks aD Remove toner completely from electronic components lt AN Run wire harnesses carefully so that wires will not be trapped or damaged After maintenance always check that the parts sc
99. er feed solenoid PFSOL Controls the paper conveying at the duplex conveying section 6 Duplex solenoid DUSOL Heats the heat roller 7 Fuser heater lamp FH 25 26 ppm model only 2 2 4 2 4 2 5 2 6 2 7 1 4 Document processor 3 1 25 26 ppm model 4 1 20 21 25 26 ppm model Machine front 22 Machine inside 7 Machine rear Figure 2 2 4 Document processor 1 DP original sensor DPOS Detects the presence of an original 2 DP timing sensor DPTS Detects the original scanning timing 3 DP Drives the DP unit 2 2 5 2M4 2M5 2M6 2M7 This page is intentionally left blank 2 2 6 2M4 2M5 2M6 2M7 2 3 1 Main PWB 1 in 1 25 26 ppm model 4 in 1 20 21 25 26 ppm model 4 in 1 25 26 ppm model ARS 1 YCt ycog 17 1 19 vois 20 m g 05 U8 U1 U14 U2 6099 J YC15 a Ba 187 Yc22 YC6 YC14 L1 4j Yel O O O O O O 12 1 Figure 2 3 1 4 1 25 26 ppm model Main PWB silk screen diagram Figure 2 3 2 4 in 1 25 26 ppm model Main PWB 2 3 1 2M4 2M5 2M6 2M7 4 in 1 20 21 ppm model 4 Og 09 pog 2270222 posa 5 Yc22 YC6 YC14 3 1 15 vc47 1 yc19 19 vc18
100. er roller insert the left side first into the bush and then attach the other side Insert the hooks first into the machine and then push down it to lock Push in firmly until you hear a click sound Figure 2 4 31 3 Close the rear cover Figure 2 4 32 2 4 14 2M4 2M5 2M6 2M7 4 Install the toner container in the machine Push in firmly until you hear a click sound Figure 2 4 33 11 Notice after replacing maintenance kit in 1 25 26 ppm model 4 1 20 21 25 26 ppm model Procedure 1 Insert the power plug and turn the power switch on ERS 2 Press the Menu key 3 In the Menu menu screen press cursor key to select System menu Press the OK key d 4 In the System menu screen press sor key to select Adjust maint Press ca the OK key 5 In the Adjust maint menu screen Mean EB press cursor key to select Service Set ting Press the OK key X i 6 In the Service Setting menu screen press cursor key to select Mainte es nance Press the OK key A Duri i During the MK replacement the key is ciim Ceaser ting operative only when Replace is dis played MK Counter 100 000 or more b 4 If the Administrator ID entry display SSEXUSE SEEEINS gi appears use the numeric keys to enter Ey X the Administrator ID 4 digits and press OK key The default setting is 2500 for the 25 26 ppm model 2000 for the
101. er scanner section The charged surface of the drum is then scanned by the laser beam from the laser scanner unit The laser beam is dispersed as the polygon motor PM revolves to reflect the laser beam over the drum Various lenses are housed in the laser scanner unit adjust the diameter of the laser beam and focalize it at the drum sur face X Figure 2 1 10 Laser scanner section 1 Polygon motor PM 4 LSU cover 2 f 0 lens 5 LSU shutter 3 LSU frame 6 LSU dust shield glass 2 1 7 2M4 2M5 2M6 2M7 Figure 2 1 11 Laser scanner section 4 Polygon motor PM 5 f 0 lens 6 Mirror 1 APC PWB APC PWB 2 Collimator lens 3 Cylindrical lens 2 1 8 LSU UNIT PDPWB 4 1 3 3V3 LONBN ore LDCONT YC1 4 PN YC1 5 ENB LDENBN CUP VIDEO APCPWB VIDEON 24V3 GND POLONN POLORDYN POLCLK Figure 2 1 12 Laser scanner unit block diagram 2M4 2M5 2M6 2M7 2M4 2M5 2M6 2M7 2 1 5 Transfer Separation section The transfer separation section consists of the transfer roller discharger brush A high voltage generated by the high voltage PWB HVPWB is applied to the transfer roller for transfer charging Paper after transfer is separated from the drum Figure 2 1 1
102. etween the paper length guide and the paper Figure 1 2 19 1 2 11 2M4 2M5 2M6 2M7 Load an amount of paper that fits under the tabs on the width guides Ensure that the loaded paper does not exceed the level indicated indicated Exceed the ow wa 5 Close the cassette cover Figure 1 2 21 1 2 12 2M4 2M5 2M6 2M7 Installing the toner containers 1 Open the front cover 2 Take the new toner container out of the toner kit 3 Shake the new toner container at least 10 times as shown in the figure in order to distribute the toner evenly inside the container 4 Install the toner container in the machine Push in firmly until you hear a click sound Figure 1 2 24 1 2 13 5 Close the front cover Connecting the USB Cable 1 Connect the USB cable not included to the USB interface connector Connect the other end of the USB cable to the computer s USB interface con nector China model only included 2M4 2M5 2M6 2M7 Figure 1 2 25 1 2 14 Figure 1 2 26 2M4 2M5 2M6 2M7 Connecting the Network Cable 25 26 ppm model only 1 Connect the network cable not included to the network interface con nector Connect the other end of the cable to the PC or your network device Use shielded interface cables
103. eveloper unit 6 Abnormal noise is heard Check if the pulleys rollers and gears operate smoothly Grease the bearings and gears 7 No primary original feed Check if the surfaces of the following roll ers are dirty with paper powder DP forwarding roller DP feed roller Clean with isopropyl alcohol Check if the following rollers is deformed DP forwarding roller DP original feed roller Check visually and replace any deformed see page 1 5 27 8 Multiple sheets of orig inal are fed Original is not correctly set Set the original correctly Check if the DP separation pad is worn 1 4 20 Replace the DP separation pad if it is worn see page 1 5 29 Problem Causes check procedures 2M4 2M5 2M6 2M7 Corrective measures 9 Originals jam Originals being used do not conform with the specifications Use only originals conforming to the specifications Check if the surfaces of the following pul leys are dirty with paper powder DP forwarding roller DP feed roller Clean with isopropyl alcohol Check if the contact between the DP con veying roller and DP conveying pulley is correct Check visually and remedy if necessary Check if the contact between the DP eject roller and DP eject pulley is correct 1 4 21 Check visually and remedy if necessary 1 4 6 Error Messages in 1 25 26 ppm model 4 1 20 21 25
104. fied encryption box was being accessed U00462 Encrypted reception was interrupted because the encryption key for the specified encryption box was not registered 1 4 32 2M4 2M5 2M6 2M7 2 2 0006 error code table Problems with the unit Error code Description U00601 Document jam or the document length exceeds the maximum U00602 Image scanning section problem U00603 No document feed U00604 Document length exceeded the limit of the bitmap memory capacity U00610 Recording section cover is open U00611 Recording paper JAM U00613 Image writing section problem 000614 Nearly empty of recording paper U00615 Empty of recording paper U00620 Copier fixing unit problem U00622 Copier drive motor problem U00655 CTS was not activated after RTS due to a modem error U00656 Data was not transmitted after CTS was activated due to a modem error U00670 Power was cut off during communication U00677 There was no file to transmit in the memory transmission mode U00690 System error 2 3 0008 error code table Page transmission error U00800 A page transmission error occurred because of reception of a RTN or PIN signal U00810 A page transmission error reoccurred after retry of transmission in the ECM mode 2 4 0009 error code table Page reception error U00900 An RTN or PIN signal was transmitted because of a page reception error
105. firmation display 3 in 1 20 21 ppm model 1 Press and hold both Stop Reset and Mode Select key for more than 5 seconds Completion Press the Stop Reset key 1 3 15 2 4 2 5 2 6 2 7 1 Description Perform the toner installation of the developer unit Description At replacement of the developer unit perform toner install settings Purpose Perform when the developer unit is replaced Method 3 in 1 25 26 ppm model 4 in 1 20 21 25 26 ppm model 1 Enter the Service Setting menu 2 Select New Developer using the cursor up down keys 3 Press OK in the confirmation display 1 20 21 ppm model 1 Press and hold both Mode Select and Quiet Mode key for more than 5 seconds Completion Press the Stop Reset key Perform the installation of the drum unit Description At replacement of the drum unit perform drum rank clearance and drum usage time clearance Purpose Perform when the drum unit is replaced Method 3 in 1 25 26 ppm model 4 in 1 20 21 25 26 ppm model 1 Enter the Service Setting menu 2 Select New Drum using the cursor up down keys 3 Press OK in the confirmation display 3 in 1 20 21 ppm model 1 press and hold both Stop Reset and Quiet Mode key for more than 5 seconds Completion Press the Stop Reset key 1 3 16 2 4 2 5 2 6 2 7 1 Description FAX Country Code Description Initializes software switches and all data in the backup data on the F
106. gray background may occur or the produc tivity of fine lines may be deteriorated Procedure 1 Check th k of the d Where dhe rank i found Perono L SPLO01200117 DK1110 RANK 2 2 y 4 affixed on the drum unit 2 Enter the correct rank of the drum 3 Press Apply to complete Drum unit Figure 1 3 14 1 3 24 2 4 2 5 2 6 2 7 1 1 4 1 Paper misfeed detection 1 Paper misfeed indication If paper jams in the paper conveying system or no paper sheets are fed at all the machine automatically goes offline and the Attention indicator will flash A jam code is logged on the event log When the jammed paper is removed and the rear cover is closed the machine reverts to normal operation and resumes printing 20 21 ppm model 25 26 ppm model Figure 1 4 1 Paper misfeed indication A Misfeed in conveying unit or duplex section B Misfeed in cassette C Misfeed in Manual Feed tray D Misfeed in Document processor DP 2 4 2 5 2 6 2 7 1 2 Paper misfeed detection condition 20 21 ppm model 25 26 ppm model Figure 1 4 2 Paper jam location Code Contents Conditions Fam location 0101 Waiting for process package The process package does not return Ready in to become ready 185 seconds after a print request has been accepted 0105 Prevention of the runaway The process and fuser packages do not return motor Ready in 185
107. gure 1 6 1 2 Click the acknowledgement checkbox m9 in order to proceed with the upgrade PERE rmware Upgra 3 Press Next KYOCERA This tool upgrades the firmware on your printer or MFP accept the risk iated with upgrading firmware Figure 1 6 2 1 6 1 2 4 2 5 2 6 2 7 1 f Firmware Upgrade Package 4 user must select device to con Select Device tinue K3 KYOCERA Only devices that are supported by the packaged firmware and that are cur rently connected to the PC will be listed First device on the list will be selected by default 5 Press Next Select the device to upgrade It must be connected directly to the system Figure 1 6 3 6 Firmware version of the device and the version of the upgrade file will be dis played 7 Press Upgarde to execute upgrading Confirm your selections Controller firmware version 2M3 3000 001 002 Device Kyocera FS 1060DN GX Figure 1 6 4 1 6 2 8 The screen informs the user of the progress of the device 9 The PC will display that the upgarding procedure has been completed 10 To finish upgarding press Finish 2 4 2 5 2 6 2 7 1 Firmware Upgrade Package Upgrading Firmware KYOCERA Your device s firmware is being upgraded Transferring firmware data inoperable if the firmware upgrade is ind the device must remain on
108. hat may adversely affect the machine or degrade the photoconductor such as mercury acidic of alkaline vapors inorganic gasses NOx SOx gases and chlorine based organic sol vents Select a well ventilated location 6 Allow sufficient access for proper operation and maintenance of the machine Machine front 250 mm 10 Machine rear 350 mm 14 Machine right 200 mm 8 Machine left 200mm 8 Machine top 400 mm 15 3 4 3 in 1 25 26 ppm model 4 in 1 20 21 25 26 ppm model 400 15 3 4 250 8 14 10 Figure 1 2 1 8 1 2 1 2M4 2M5 2M6 2M7 in 1 20 21 ppm model 400 mm 15 3 4 Ep 200 mm 200 mm 350 mm 250 mm 8 8 14 1 0 Figure 1 2 2 1 2 2 1 2 2 Unpacking and installation 1 Installation procedure Start D Y Unpacking pe 2 Taking out the machine Removing the tapes Y Installing the cassette cover Loading paper cassette Y Installing the toner container 4 Connect the USB cable UU _ Connect the Network cable 25 26 ppm model Connect the Modular Cable 4 in 1 model Installing the operation panel sheet FT Connect the power cord
109. l in 1 25 26 ppm model 3 in 1 20 21 ppm model Figure 2 3 16 Operation panel PWB 2 3 19 Connector Signal Voltage 2M4 2M5 2M6 2M7 Description YC2 Connected to home posi tion sensor 3 3HPSW GND HPSW 3 3 V DC 0 3 3 V DC 2 3 20 3 3 V DC power to HPS Ground HPS On Off 2 4 1 Maintenance kits 1 Maintenance kits Maintenance part name Name used in service MK 1110 Maintenance kit 100 000 pages Drum unit Developer unit Transfer roller Paper feed pulley Lower paper feed guide Toner disposal box MK 1112 Maintenance kit 100 000 pages Drum unit Developer unit Transfer roller Paper feed pulley Lower paper feed guide Toner disposal box Name used in parts list MK 1110 MAINTENANCE KIT for metric DK 1110 DV 1110 PARTS ROLLER TRANSFER E SP PARTS ROLLER FEED ASSY SP PARTS FRAME FEED BOTTOM ASSY SP WT 1110 MK 1112 MAINTENANCE KIT for inch DK 1110 DV 1110 PARTS ROLLER TRANSFER U SP PARTS ROLLER FEED ASSY SP PARTS FRAME FEED BOTTOM ASSY SP WT 1110 1 Use a maintenance kit that fulfills requirements Using a wrong maintenance kit will cause image blurring and toner contamination etc due to the dif ference of the length of the transfer roller 2 4 1 Parts No 1702M75NX0 1702 760 0 2 4 2 5 2 6 2 7 Alternative part No 072 75 0 072 760 0 2M4 2M5 2M6 2M7 2 4 2
110. l of Event Log Description Machine serial No Firmware version Date Time 4 in 1 20 21 25 26 ppm model Engine soft version Panel soft version Engine Boot soft version Paper Jam Log Count Event Remembers 1 to 8 of occurrence If the occur rence of the previous paper jam is less than 8 all of the paper jams are logged When the occur rence excesseds 8 the oldest occurrence is removed The total page count at the time of the paper jam Log code Cause of a paper jam See page 1 4 2 For details on the case of paper jam refer to Paper Misfeed Detection See page 1 4 2 Service Call Log Count Service Code Remembers 1 to 8 of occurrence of self diag nostics error If the occurrence of the previ ous diagnostics error is less than 8 all of the diagnostics errors are logged 1 3 11 The total page count at the time of the self diagnostics error Self diagnostic error code See page 1 4 6 Example 01 6000 01 Self diagnostic error 6000 Self diagnostic error code number Description 2M4 2M5 2M6 2M7 Items Description Mainte nance Log Count Item Remembers 1 to 8 of occurrence of replace ment If the occurrence of the previous replace ment of toner container is less than 8 all of the occurrences of replace ment are logged The total page count at the time
111. lowing after approximately 7 minutes int 25 26 ppm model 4 in1 20 21 25 26 ppm model 3 in1 20 21 ppm model Language E English Figure 1 2 32 Make test printing in 1 25 26 ppm model 4 1 20 21 25 26 ppm model 1 Draw out the sub tray and lift the paper stopper upright Figure 1 2 33 2 Use the cursor key to select the lan guage and press OK 1 2 18 Press the Menu key 2 In the Menu menu screen press cursor key to select System menu Press the OK key 3 In the System menu screen press cur sor key to select Report Press the OK key 4 In the Report menu screen press cur sor key to select Status Page Press the OK key 5 In the Status Page menu screen press cursor key to Yes Press the OK key 1 The status page will be printed 1 2 19 2M4 2M5 2M6 2M7 System Menu NP System Menu ox X Report Status Figure 1 2 34 Status Page Figure 1 2 35 2M4 2M5 2M6 2M7 B in 1 20 21 ppm model 1 Draw out the sub tray and lift the paper stopper upright Figure 1 2 36 2 Press the Mode select key for 5 sec onds Print Box Copies 3 The status page will be printed le Density B3 YQ Program Status Page Figure 1 2 37 1 2 20 2M4 2M5 2M6 2M7 Installing the Printer Driver Utilities Refer to the operation guide 1 Turn on the co
112. ltage PWB see page 1 5 18 Defective main PWB 1 4 12 Replace the engine PWB see page 1 5 18 2 4 2 5 2 6 2 7 1 5 White streaks are printed vertically Print example Causes Check procedures corrective measures Foreign object in one of the Replace the developer unit see page 2 4 7 2 4 12 developer units Dirty LSU slit glasses Clean the slit glasses Dirty slit glasses Clean the slit glasses contact glass see page 2 4 21 Dirty CIS sensor Clean surface glass of CIS sensor Dirty contact glass Clean the contact glass 6 Black streaks are printed vertically Print example Causes Check procedures corrective measures Dirty contact glass Clean the contact glass Dirty or flawed drum Perform the drum refresh see page 1 3 19 Flawed drum Replace the drum unit see page 2 4 6 2 4 13 Deformed or worn cleaning Replace the drum unit see page 2 4 6 2 4 13 blade in the drum unit Defective charger roller Replace the drum unit see page 2 4 6 2 4 13 Dirty slit glasses Clean the slit glasses contact glass see page 2 4 21 Dirty CIS sensor Clean surface glass of CIS sensor 7 White or black streaks are printed horizontally Print example Causes Check procedures corrective measures Dirty or flawed drum Perform the drum refresh see page 1 3 19 Flawed drum Replace the drum unit see pag
113. maintenance menu screen press cursor key to select Ser vice Setting Press the OK key 10 In the Service Setting menu screen in Procedure 1 2 Install the new drum unit in the Close the rear cover Open the front cover Insert the power plug and turn the Make sure the Processing indicator and Follow the same steps as step 3 and press cursor key to select New Drum Press the OK key If the Administrator ID entry display appears use the numeric keys to enter the Administrator ID 4 digits and press OK key The default setting is 2500 for the 25 26 ppm model 2000 for the 20 21 ppm model 1 20 21 ppm model Open the rear cover Remove the drum unit see page 2 4 6 machine see page P 2 4 13 2 4 2 5 2 6 2 7 1 lt 5 System Menu 1 7 4 9 System Menu Adjust maint 4 9 Adjust maint OK Service Setting 9 Service Setting New Drum Figure 2 4 36 Stop Reset power switch on the Attention indicator are turned on press and hold both Stop Reset and Quiet Mode key for more than 5 sec onds later Notice after replacing mainte nance kit 2 4 17 Figure 2 4 37 2 4 2 5 2 6 2 7 1 13 Procedure for only replacing Developer unit 1 25 26 ppm model 4 1 20 21 25 26 ppm model Procedure 1 2 3 4 11 12 13 14 15 Open the front cover
114. mal 2 3 18 Heavy 1 17 Heavy 2 3 16 Light 15 Normal 1 15 Normal 2 3 15 Heavy 1 14 Heavy 2 3 13 Light 18 Normal 1 18 Normal 2 3 18 Heavy 1 17 Heavy 2 3 16 Letter Light 21 Normal 1 21 Normal 2 3 21 Light 26 Normal 1 26 Normal 2 3 26 Light 21 Normal 1 21 Normal 2 3 21 Light 26 Normal 1 26 Normal 2 3 26 Letter Quiet Mode Light 16 Normal 1 16 Normal 2 3 16 Heavy 1 14 Heavy 2 3 13 Light 19 Normal 1 19 Normal 2 3 19 Heavy 1 17 Heavy 2 3 16 Light 16 Normal 1 16 Normal 2 3 16 Heavy 1 14 Heavy 2 3 13 Light 19 Normal 1 19 Normal 2 3 19 Heavy 1 17 Heavy 2 3 16 A5 B5 A6 Quiet Mode Light 12 Normal 1 12 Normal 2 3 12 Heavy 1 10 Heavy 2 3 9 Light 15 Normal 1 15 Normal 2 3 15 Heavy 1 13 Heavy 2 3 12 Light 12 Normal 1 12 Normal 2 3 12 Heavy 1 10 Heavy 2 3 9 Light 15 Normal 1 15 Normal 2 3 15 Heavy 1 13 Heavy 2 3 12 5 5 A6 from 11th image Quiet Mode Light 10 Normal 1 10 Normal 2 3 10 Heavy 1 8 Heavy 2 3 8 Light 12 Normal 1 12 Normal 2 3 12 Heavy 1 11 Heavy 2 3 10 Light 10 Normal 1 10 Normal 2 3 10 Heavy 1 8 Heavy 2 3 8 Light 12 Normal 1 12 Normal 2 3 12 Heavy 1 11 Heavy 2 3 10 First copy time A4 feed from cassette When using the DP 13 seconds or less 14 seconds or less 13 seconds or less When
115. mbination of the symbol speed and communication speed 1 4 35 2M4 2M5 2M6 2M7 2 6 U011XX error code table G3 reception Error code U01100 Description Function of the unit differs from that indicated by a DCS signal U01101 Function of the unit excl communication mode select differs from that indicated by an NSS signal U01102 A DTC NSC signal was received when no transmission data was in the unit U01110 No response after transmission of a DIS signal U01111 No response after transmission of a DTC NSC signal U01112 No training reception after reception of a DCS or NSS signal U01113 No response after transmission of an FTT signal U01114 No message reception after transmission of a CFR signal U01115 No message reception after transmission of an MCF signal U01116 No message reception after transmission of a PPR signal U01117 No message reception after transmission of a CTR signal U01118 No message reception after transmission of an ERR signal U01119 No further signals were received after reception of a message U01120 No response after transmission of an MCF signal U01121 No response after transmission of an RTP signal U01122 No response after transmission of an RTN signal U01123 No response after transmission of a PIP signal 001124 response after transmission of a signal
116. mputer and start up Win dows If the Welcome to the Found New Hard ware Wizard dialog box displays select Cancel 2 Insert the CDROM supplied with the machine into the optical drive 3 The software install wizard starts up 4 Select the Express Install tab The installer detects the machine 5 Select the machine you want to install select the Driver Package and click Install Figure 1 2 39 Access KYOCERA Client Tool 1 Sect All programs Kyocera Client l Tool KYOCERA Client Tool 2 Start the KYOCERA Client Tool gt AllPrograms amp E TWAIN Driver Setting Uninstall Kyocera Product Library ClientTool jy KYOCERA Client Tool ae toat KYOCERA Client Toot H Figure 1 2 40 Completion of the machine installation 1 2 21 2M4 2M5 2M6 2M7 This page is intentionally left blank 1 2 22 2M4 2M5 2M6 2M7 1 3 1 Service mode The machine is equipped with a maintenance function which can be used to maintain and service the machine 3 in 1 25 26 ppm model 4 in 1 20 21 25 26 ppm model 1 Executing a Service mode Press the Menu key Select System Menu using the cursor The System Menu appears up down keys and press the OK key Select Adjust Maint using the cursor up down keys and press the OK key Use the numeric keys to enter
117. mputer and the device must remain on and connected during the upgrade Figure 1 6 8 R Windows Security n t verify the publisher of this driver software gt Don t install this driver software You should check your manufacturer s website for updated driver software for your device us driver so are anywa Only inst driver software obtained from your manufacturer s website or disc Unsigned software from other sources may harm your computer or int ian See details Figure 1 6 9 1 6 4 2 4 2 5 2 6 2 7 1 4 When the device automatically reboots Firmware Upgrade Package itself after the firmware is written and Restart displays copying is available the K3 KYOCERA upgrading procedure has been com pleted To complete the firmware upgrade you must restart your system After you restart 5 The PC will display that the upgarding e procedure has been completed To finish upgarding press Finish Figure 1 6 10 1 6 5 2M4 2M5 2M6 2M7 1 1 6 2 Remarks on main PWB replacement If the main PWB was replaced with a service supplied part perform the following 4 in 1 20 21 25 26 ppm model Set the destination code by service mode or KYOCERA Client Tool Service mode See page 1 3 17 Menu key System menu Adjust Maint FAX Country Code KYOCERA Client Tool 1 Install the Client Tool and GX driver For
118. n MCF signal was received but no DIS signal was received after transmission of an EOM signal and T1 timeout was detected U01017 No relevant signal was received after transmission of an EOP signal and the preset number of command retransfers was exceeded U01018 No relevant signal was received after transmission of a PRI EOP signal and the preset number of command retransfers was exceeded U01019 No relevant signal was received after transmission of a CNC signal and the preset num ber of command retransfers was exceeded between units of our make U01020 No relevant signal was received after transmission of a CTC signal and the preset num ber of command retransfers was exceeded ECM U01021 No relevant signal was received after transmission of an EOR Q signal and the preset number of command retransfers was exceeded ECM U01022 No relevant signal was received after transmission of an RR signal and the preset num ber of command retransfers was exceeded ECM U01023 No relevant signal was received after transmission of a PSS NULL signal and the preset number of command retransfers was exceeded ECM U01024 No relevant signal was received after transmission of a PSS MPS signal and the preset number of command retransfers was exceeded ECM U01025 No relevant signal was received after transmission of a PPS EOM signal and the preset number of command retransfers was excee
119. n called in V 8 mode U017XX A communication error occurred before starting T 30 protocol during transmission in V 34 mode See page 1 4 37 U018XX A communication error occurred before starting T 30 protocol during reception in V 34 mode See page 1 4 38 002000 Relay broadcast was refused relay station because of a mismatch permit ID num ber and permit telephone number when a relay command was issued U02100 A relay command failed because the destination unit relay station had no relay broad cast capability U02200 A relay command from a command station failed because a telephone number that was not registered in the relay station was specified Or relay broadcast was requested to a relay station but failed because a telephone number that was not registered in the relay station was specified Or Subaddress based relay broadcast transmission failed because the data registered in the Subaddress relay box was deleted U023XX Receiving station information was not normally received in reception of a relay command See page 1 4 38 U02400 An interoffice subaddress based relay transmission was interrupted because of a mis match in the specified relay box number U03000 No document was present in the destination unit when polling reception started U03100 In reverse polling although no original was set in the destination unit transmission was complete U03200
120. n sensor HPS Detects the optical system in the home position 5 Toner sensor 5 Detects the quantity of toner in a toner container 6 Motor count sensor MCS Detects revolution pulses of the motor 7 Duplex sensor 005 Detects a paper misfeed in the duplex section 8 Fuser thermistor FTH Measures the heat roller temperature 9 Fuser thermostat FTS Shuts off the power source to the fuser heater lamp when the heat roller reaches extremely high temperature 10 Outer temperature sensor OTEMS Detects the outside temperature and humidity 11 Power switch Turns ON OFF the AC power source 8 in1 25 26 ppm model 4 1 20 21 25 26 ppm model only 2 2 3 2 4 2 5 2 6 2 7 1 3 Others Machine left Machine inside J Machine right 2 3 Others Figure 2 Drives the paper feed conveying section and fuser unit Drives the polygon mirror 1 Main 2 Polygon motor Drives the optical system Cools the interior of machine 3 Scanner motor ISUM 4 Cooling fan motor FM Controls the paper cassette paper feed 5 Pap
121. n viewer is required to accomplish this Hold the validation viewer over the left side part of the brand protection seal on the toner container Through each window of the validation viewer the left side part of the seal should be seen as follows A black colored band when seen through the left side window A shiny or gold colored band when seen through the right side window X The above will reveal that the toner container is a genuine Kyocera branded toner container otherwise it is a counterfeit See through the left window See through the right window e marking o marking Validation viewer Validation viewer protection seal protection seal A black colored band when A shiny or gold colored band when seen through the left side window seen through the right side window Figure 1 5 1 The brand protection seal has an incision as shown below to prohibit reuse Incision opie ocg RKO OP KYOCE Cut Figure 1 5 2 1 5 2 2M4 2M5 2M6 2M7 1 5 2 Outer covers 1 Detaching and refitting the right upper cover and Rear upper cover R Procedure 1 Open the front cover and rear cover 2 Remove screw 3 Unhook the two hooks and then remove the right upper cover 4 Remove the rear upper cover R Wo SCWV S Figure 1 5 4 1 5 3 2M4 2M5 2M6 2M7 2 Detaching and refitting the Left upper cover and Rear upper cover L Procedure
122. nce with warning messages using this symbol Symbols The triangle A symbol indicates a warning including danger and caution The specific point of attention is shown inside the symbol AN General warning AN Warning of risk of electric shock A Warning of high temperature O indicates a prohibited action The specific prohibition is shown inside the symbol General prohibited action Q Disassembly prohibited indicates that action is required The specific action required is shown inside the symbol General action required Remove the power plug from the wall outlet 65 Always ground the copier 1 Installation Precautions WARNING Do not use a power supply with a voltage other than that specified Avoid multiple connections to one outlet they may cause fire or electric shock When using an extension cable always check that it is adequate for the rated 2 22 1 00000000 nnne Connect the ground wire to a suitable grounding point Not grounding the copier may cause fire or electric shock Connecting the earth wire to an object not approved for the purpose may cause explosion or electric shock Never connect the ground cable to any of the following gas pipes light ning rods ground cables for telephone lines and water pipes or faucets not approved by the proper D Ea CAUTION Do no
123. nchronizing signal 5 GND l Ground 6 LDENBN O 0 3 3V DC Laser output enable signal 7 VIDEO 0 3 3 V DC pulse Video data signal 8 VIDEON 0 3 3 V DC pulse Video data signal YC6 1 GND co Ground Connectedto 2 PANTXD 0 3 3 V DC pulse Operation panel PWB transmitting Operation data panel PWB 3 PANRXD 0 3 3 V DC pulse Operation panel PWB receiving data 4 PRESETN O 0 3 3 V DC Operation panel PWB reset signal 5 3 3V2 O 33VDC 3 3 V DC power to OPWB 6 HPSW 0 3 3 V DC HPS On Off 7 VBKL 24VDC Back light LED power 2 3 4 Connector Signal Voltage 2 4 2 5 2 6 2 7 1 Description YC8 Connected to CIS oO ON DOO BW gt 2 n N gt VOUT MODE AGND 3 3VCIS CISVREF SP CLK LEDANODE LEDB LEDG LEDR AGND Analog 0 3 3 V DC 3 3 V DC 1 1 V DC 0 3 3 V DC pulse 0 3 3 V DC pulse 18 V DC 0 6 V DC 0 6 V DC 0 6 V DC Data signal Mode signal Ground 3 3 V DC power to CIS 1 1 V DC power output to VREF Vertical transfer pulse Clock signal 18 V DC power output to CIS LED LED control signal LED control signal LED control signal Ground Connected to Power source PWB 1 2 3 4 5 6 7 8 9 GND GND 24 1 PUSHSW HEATREM RELAY PSSLEEPN ZCROSS 24V2 24V2 24V DC 0 3 3 V DC 0 3 3 V DC DCOV 24V DCOV 24V 0 3 3 V DC pulse 24V DC 24V DC Ground Ground
124. ngine Defective main PWB Turn the main power switch off on to restart the machine If the error is not resolved replace main PWB see page 1 5 18 No Engine Main Program Engine program failure Defective engine software Install the engine software Defective main PWB 1 4 9 Turn the main power switch off on to restart the machine If the error is not resolved replace main PWB see page 1 5 18 2 4 2 5 2 6 2 7 1 1 4 3 Image formation problems If the part causing the problem was not supplied use the unit including the part for replacement 1 No image 2 No image 3 Part of image is 4 Gray background 5 White streaks appears entirely appears entirely missing are printed verti white black cally See page 1 4 11 6 Black streaks are printed verti cally See page 1 4 11 7 White or black streaks are printed horizon See page 1 4 12 8 Spots are printed See page 1 4 12 9 Printing incom plete or out of position See page 1 4 13 10 Paper is wrin kled tally E See page 1 4 14 See page 1 4 13 11 Offset occurs See page 1 4 13 See page 1 4 14 13 Faint or blurred printing See page 1 4 14 14 Dirt on the top edge or back of the paper 12 Fusing is loose
125. nnec tion of the USB cable The USB cable is not con nected Press Stop Reset Key and con nect the USB cable Press Stop Reset key and con nect the USB cable Cannot find KYOCERA Cli ent Tool or the appropriate printer driver Press Stop Reset key Open KYOCERA Client Tool or install the appropriate printer driver 1 4 25 Error Code Message Dis played in KYOC ERA Net client and the Status Monitor Meaning 2M4 2M5 2M6 2M7 Remedy The file does not exist in Print Box Press Stop Reset Key The machine cannot run this program due to unusable original size is registered in the program Press Stop Reset key and change the program settings Paper jam A paper jam has occurred When the jammed paper is removed and the rear cover is closed the machine reverts to normal operation and resumes printing see page 1 4 1 Add paper A paper jam has occurred When the jammed paper is removed and the rear cover is closed the machine reverts to normal operation and resumes printing see page 1 4 1 There is no paper in the paper source Load paper into the paper source The paper size and paper type settings selected at the time of printing are different from the KYOCERA Net cli ent settings Check the paper size and paper type settings Toner is running out The toner is running out Have a new toner container ready
126. nts Method Output from operating panel 3 in 1 25 26 ppm model 4 in 1 20 21 25 26 ppm model 1 Press the Menu key Menu 2 In the Menu menu screen EES press cursor key to select System menu Press the wv OK key Menu In the System menu System Menu P Screen press cursor key to select Report While press ing and holding the Clear es key press the OK key In the Report menu Ep Report screen press cursor key to select Event Log Press the OK key In the Event Log menu screen press cursor key to es Yes Press the OK key Report Event Log v es S Figure 1 3 3 Clear 1 3 4 Description 2M4 2M5 2M6 2M7 3 in 1 20 21 ppm model 1 Press the Mode select key 20 seconds or more 2 The Event Log will be printed Output from the Maintenance menu service package See page 1 3 23 Copie O Densit Progra 1 3 5 Figure 1 3 4 An event log can be printed out in the maintenance menu of the KYOCERA Client Tool using the items Description 2M4 2M5 2M6 2M7 Status Page Status Page Status Page FS 1125MFP 1 XXXXXXXX 2 Firmware version 2M7_2000 001 001 2012 02 22 7 Paper Settings 8 Cassette amp Manual Feed Tray Size Type 9 Device Common Settings 10 Network 11 USB Cable 12 Date format 13 Error Clear Timer 14 Sleep Timer 15 P
127. of the replacement of the toner container Code of maintenance replacing item 1 byte 2 categories First byte Replacing item 01 Toner container Second byte Type of replacing item 00 Black Fixed First byte Replacing item 02 Maintenance kit Second byte Type of replacing item 01 MK 1110 MK 1120 02 Developer unit 03 Drum unit Data is stored by following the procedure after the unit has been changed See page 2 4 15 See page 2 4 17 Non gen uine Toner Log Count Remembers 1 to 5 of occurrence of unknown toner detection If the occurrence of the previ ous unknown toner detection is less than 5 all of the unknown toner detection are logged The total page count at the time of the toner empty error with using an non genuine toner container Non genuine toner log code 1 byte 2 categories First byte 01 Toner container Fixed Second byte 00 Black Counter Log Com prised a Paper jam b Self diagnostic error Indicates the log counter of paper jams depend ing on location Refer to Paper Jam Log All instances including those are not occurred are displayed 1 3 12 Indicates the log counter of self diag nostics errors depending on cause Example C6000 4 Self diagnostics error 6000 has hap pened four times items Description 2M4 2M5 2M6 2M7 Net work Status Page Netwo
128. ons Machine Specifications Item 3 in 1 model without FAX 4 in 1 model with FAX 20 21 ppm 25 26 ppm 20 21 ppm 25 26 ppm Type Desktop Printing method Electrophotography by semiconductor laser Support Original types Sheet Book 3 dimensional objects maximum original size A4 Letter Original feed system Fixed Cassette 60 to 220 g m Duplex 60 to 120 g m Paper weight Manual feed 60 to 220 g m 60 to 220 g m tray Cassette Plain Preprinted Labels Bond Recycled Vellum Rough Letterhead Papertype Manual feed Color Prepunched Envelope Cardstock Thick paper High Quality Cus tray tom 1 to 8 4 JIS ISO B5 A5 Folio Legal Letter Oficio 11 215 9 x 330 2 mm 8 1 2 x 13 inches Mexican Oficio 216 x 340 mm Statement Executive A6 Cassette Envelope Monarch Envelope 10 Envelope 9 Envelope 6 3 4 Enve lope C5 Envelope DL 16K Custom 70 x 148 to 216 x 356 mm 2 3 4 x 5 13 16 to 8 1 2 x 14 inches 4 JIS ISO B5 l 4 JIS ISO B5 A5 Folio Legal A5 Folio Legal Letter Oficio 11 Letter Oficio 11 215 9 x 330 2 215 9 x 330 2 mm 8 1 2 x 13 mm 8 1 2 x 13 inches Mexi inches Mexi can Oficio 216 x can Oficio 216 x Paper size 340 mm State 340 mm State ment Executive ment Executive A6 Envelope A6 Envelope iss Monarch Enve Monarch Enve lope 10 Enve lope 10 Enve lope 9 lop
129. or cor PWB rect operation see page 1 5 18 6400 Fixing control zero cross Defective connec Reinsert the connector Also check for conti signal error tor cable or poor nuity within the connector cable If none The ZCROSS signal does not contact in the con replace the cable reach the main PWB for more nector Power source PWB YC103 and main PWB than 2 seconds YC12 Defective power Replace the power source PWB source PWB see page 1 5 18 Defective main Replace the main PWB and check for cor PWB rect operation see page 1 5 18 F000 Communication Error Defective main Turn the main power switch off on to restart between Main PCB and PWB the machine If the error is not resolved Panel PCB replace main PWB see page 1 5 18 Communication failure during the start up or operation Defective opera Replace the scanner unit and check for cor Only 3 in 1 25 26 ppm tion PWB rect operation see page 1 5 10 model 4 in 1 20 21 25 26 ppm model F020 RAM RW error Defective main Turn the main power switch off on to restart The average AD value of the sensor input is smaller than 2 during SLP_RLY is off and 300 ms PWB 1 4 8 the machine If the error is not resolved replace main PWB see page 1 5 18 Contents Causes 2M4 2M5 2M6 2M7 Check procedures corrective measures Communication Error between Main PCB and Engine PCB Communication is failed between the controller and the e
130. ory Press OK key and the job will be canceled Fax reception is not possible due to insufficient memory Press OK key to clear the error Only the received pages are printed and then the machine tries to receive the remaining pages Incorrect code The entered Administrator ID is not correct 1 4 22 Enter the correct Administrator ID Message Display Message Dis played in KYOC ERA client tool and the Status Monitor Meaning 2M4 2M5 2M6 2M7 Remedy Load error Add paper The paper size and paper type settings selected at the time of faxing are different from KYOCERA Client Tool settings Check the paper size and paper type settings Load paper in cas sette Add paper The paper size setting selected at the time of print ing are different from KYOC ERA Client Tool settings Check the paper size setting Maximum number of scanned pages Error has occurred The number of scanned pages exceeds the maxi mum number The maximum number of scanned original pages is 99 Only the scanned pages are available Press OK key and the job will be canceled Memory is full Memory overflow Unable to continue the job as the memory is used up Change the print resolution from Fast 1200 to 600 dpi Paper jammed in document proces sor Paper jam A paper jam has occurred in the document processor Remove the jammed paper see page
131. ower Off Timer 16 Form Feed Time Out 17 Panel Settings 18 Auto Panel Reset 19 Auto Panel Reset Timer 20 Language 21 Default Screen 22 Network 23 LAN Interface 24 Setting 25 Current 26 TCP IP 27 Status 28 Printer Host Name 29 4 30 DHCPv4 Status 31 IP Address 32 Subnet Mask 33 Default Gateway 34 Copy Settings 35 Density 36 Quality 37 Collate 38 EcoPrint A4 Plain Enabled Enabled Month Day Year 5 Seconds 30 Minutes 1 week 30 Seconds Enabled 5 Seconds English Copy Auto 100BASE TX Full Enabled KM5D0213 Enable 10 183 53 13 255 255 24 0 10 183 48 252 0 Text Photo Enabled Enabled 39 FAX Settings 40 Density 41 Local FAX Name 42 Local FAX Number 43 Fax Dialing Mode 44 Rings 45 Counters 46 Printed Pages 47 Scanned Pages 48 Print Coverage 3 02 22 2012 15 15 4 XXXXXXXX XXXXXXXX 5 6 XXXXXXXX 0 abc 0120444444 Pattern 1 DTMF 10PPS 1 A4 Letter Conversion 49 Toner Remaining WARNING We recommend the use of our own brand supplies We will not be liable for any damage caused by the use of third party supplies in this machine 12345678 11223344 00001234abcd567800001234abcd5678 0123456789012345678901234567890 1 0008 00 07 01 04 01 123456 1 02 20 9999999 23456 1 50 51 52 53 54 55 56 57 58 59 Figure 1 3 5 1 3 6
132. r Signal 2 4 2 5 2 6 2 7 1 Description CN3 Connected to speaker MONSP GND Speaker sound signal Ground CN4 Connected to main PWB oO ON DOO FW gt as N gt O HINT GND HSCCSB HSAD GND HSD HSCLK GND RESB 3 3V2 GND 24V1 0 3 3 V DC 0 3 3 V DC 0 3 3 V DC 0 3 3 V DC 0 3 3 V DC pulse 0 3 3 V DC 3 3 V DC 24 V DC 2 3 17 Interrupt signal Ground SPI chip select signal SPI data output Ground SPI data input SPI clock signal Ground Reset signal 3 3 V DC power from MPWB Ground 24 V DC power from MPWB 2M4 2M5 2M6 2M7 2 3 5 Operation panel PWB 4 in 1 20 21 25 26 ppm model oe 8o SE 5 Ll 5 P 9 2 m O 6 6 LCD1 ongen a o 9 0 6 6 a E in 1 25 26 ppm model Zo Lf 5 GREEN o o 8 6 6 6 6 1 io m 3 in 1 20 21 ppm model G Q Ore e O o xL Q 55 225 as Bie BU Bo Q Q o B yu Q we Y O Figure 2 3 15 Operation panel PWB silk screen diagram 2 3 18 2M4 2M5 2M6 2M7 4 in 1 20 21 25 26 ppm mode
133. r cable or poor con tact in the connector Reinsert the connector Also check for continuity within the connector cable If none replace the cable Cooling fan motor and relay PWB YC5 Relay PWB and main PWB YC14 Defective motor Replace the cooling fan motor Defective PWB Replace the relay PWB or main PWB and check for correct operation see page 1 5 18 1 4 17 Problem Causes 2 4 2 5 2 6 2 7 1 Check procedures corrective measures 5 Paper feed sole noid does not oper ate Defective connector cable or poor con tact in the connector Reinsert the connector Also check for continuity within the connector cable If none replace the cable Paper feed solenoid and relay PWB YC3 Relay PWB and main PWB YC14 Defective solenoid Replace the paper feed solenoid Defective PWB Replace the relay PWB or main PWB and check for correct operation see page 1 5 18 6 Duplex solenoid does not operate 25 26 ppm model only Defective connector cable or poor con tact in the connector Reinsert the connector Also check for continuity within the connector cable If none replace the cable Duplex solenoid and relay PWB YC2 Relay PWB and main PWB YC14 Defective solenoid Replace the duplex solenoid Defective PWB Replace the relay PWB or main PWB and check for correct operation see page 1 5 18 7
134. re starting machine disassembly Always follow the procedures for maintenance described in the service manual and other related P LEE Under no circumstances attempt to bypass or disable safety features including safety mechanisms and protective essed Rae DRE XN e eed Ea eens Always use parts having the correct specifications mee Always use the thermostat or thermal fuse specified in the service manual or other related brochure when replacing them Using a piece of wire for example could lead to fire or other serious acci ts ses ee setenv ee capa sa tute cast When the service manual or other serious brochure specifies a distance or gap for installation of a part always use the correct scale and measure Carefully Always check that the copier is correctly connected to an outlet with a ground connection D Check that the power cable covering is free of damage Check that the power plug is dust free If it is dirty clean it to remove the risk of fire or electric Shock Never attempt to disassemble the optical unit in machines using lasers Leaking laser light may GAaMAGE CYOSIQM UEM Handle the charger sections with care They are charged to high potentials and may cause electric AN shock if handled improperly 0 e enne nennen nennen r
135. rews connectors wires that were removed have been refitted correctly Special attention should be paid to any forgotten connector aD trapped wire and missing screws Check that all the caution labels that should be present on the machine according to the instruction handbook are clean and not peeling Replace with new ones if necessary Handle greases and solvents with care by following the instructions below QD Use only a small amount of solvent at a time being careful not to spill Wipe spills off completely Ventilate the room well while using grease or solvents Allow applied solvents to evaporate completely before refitting the covers or turning the power Switch on Always wash hands afterwards Never dispose of toner or toner bottles in fire Toner may cause sparks when exposed directly to Tierra TUFTidce eret ere eei tu ende de Should smoke be seen coming from the copier remove the power plug from the wall outlet immedi 3 Miscellaneous A WARNING Never attempt to heat the drum or expose it to any organic solvents such as alcohol other than the specified refiner it may generate toxic Keep the machine away from flammable liquids gases and aerosols A fire or an electric shock MON OCCU E
136. rk Status Page Network Status Page FS 1125MFP 4 XXXXXXXxX 2 Firmware version 2M7_2000 001 001 2011 12 17 7 Network Detail 8 MAC Address 9 LAN Interface 10 Setting 11 Current 12 Raw Port 13 Status 12 LPD 14 Status 15 WSD PRINT 16 Status 17 TCP IP 18 Status 19 Printer Host Name 20 4 21 DHCPv4 Status 22 IP Address 23 Subnet Mask 24 Default Gateway 00 00 00 00 00 01 Not Connected Not Connected Enabled Enabled Enabled Enabled 000001 Enabled Not Defined Not Defined Not Defined Figure 1 3 7 1 3 13 3 02 22 2012 15 15 4 XXXXXXXX XXXXXXXX 5 6 XXXXXXXX 2M4 2M5 2M6 2M7 items Description Detail of Network Status Page No Description Supplement 1 Machine serial No 2 Firmware version 3 Date Time 4 in 1 20 21 25 26 ppm model 4 Engine soft version 5 Panel soft version 6 Engine Boot soft version 7 Network Detail 8 MAC Address Display MAC Address 9 LAN Interface 10 Setting Auto 10Base Half 10Base Full 100Base Half 100Base Full 11 Current The present transmission standard is displayed 12 Raw Port 13 Status Enabled Disabled 14 LPD 15 Status Enabled Disabled 16 WSD PRINT 17 Status Enabled Di
137. s Machine MPWB DPMOTA1 DPMOTA2 DPMOTB1 DPMOTB2 YC19 7 8 9 10 DPPAPER vC49 6 TIMING 19 3 Figure 2 1 20 Document processor 2 1 15 2M4 2M5 2M6 2M7 This page is intentionally left blank 2 1 16 2M4 2M5 2M6 2M7 2 2 1 Electrical parts layout 1 PWBs a BEES F Y 1 Machine left ZZ Machine inside Machine right Relay PWB RPWB Power source PWB PSPWB High voltage PWB HVPWB Container PWB CPWB Operation panel PWB OPWB APC PWB APCPWB Eraser lamp PWB ELPWB FAX control PWB FCPWB 4 in 1 model only Figure 2 2 1 PWBs Main controller Controls the software such as the print data processing and provides the interface with computers Engine Controls machine hardware such as high voltage bias output control paper conveying system control and fuser temper ature control etc Consists of wiring relay circuit between main PWB and Main motor toner sensor container sensor registration sensor paper feed solenoid duplex solenoid After full wave rectification of AC power source input switching for converting to 24 V DC for output Controls the fuser Heater Generates main charging developer bias and transfer bias Reads the container information Consists the LED indicators and key switches Generates and controls the laser beam
138. s not accumulated in any box in the destination unit Or interoffice subaddress based bulletin board reception failed because the desti nation unit had no subaddress based bulletin board transmission capability or data was not stored in any subaddress confidential box in the destination unit U04000 The confidential box specified for confidential transmission was not registered in the des tination unit Or in interoffice subaddress based transmission mode the specified sub address box number was not registered in the destination unit Or the destination was being accessed U04100 Confidential transmission failed because the destination unit had no confidential capabil ity Or subaddress based transmission failed because the destination unit had no sub address based reception capability U04200 In encrypted transmission the specified encryption box was not registered in the desti nation unit U04300 Encrypted transmission failed because the destination unit had no encrypted communi cation capability U044XX Communication was interrupted because of an encryption key error during encrypted transmission See page 1 4 38 U04500 Encrypted reception was interrupted because of a mismatch in encryption keys U05000 In transmission with a specified number the set number of originals was different from the number of transmitted originals U05100 Password check transmission or restricted
139. s wrinkled uassi eicit aede ion bt Tube Poe unas 1 4 14 11 Offset OCCU S rt rte rt EC Rete ted n Reto mete ne P d EP 1 4 15 12 Fusirng Is lO086 1 4 15 13 Printing Re dap 1 4 15 14 Dirt on the top edge or back of the 1 4 16 15 Image center does not align with the original 1 4 16 16 Unevenly repeating horizontal streaks in the printed objects Spots in the printed objects 1 4 16 1 4 4 Electric problems nece nee eene tete eur eene ta gate aad dev RR RE ERR ERE REEF 1 4 17 2 4 2 5 2 6 2 7 1 1 4 5 Mechanical 1 4 20 14 6 Enor Me SSaGe S act ite Lee HL E a Po HEN ER Foe Loir oberen 1 4 22 1 477 Send etnror list sion EE Mee 1 4 27 12428 ENI Codos 7 b HE Hec re nen e od 1 4 28 VEM eomm mate tnt d e 1 4 28 2 Table of general 1 4 29 2 1 0004 error code table Interrupted phase 1 4 32 2 2 U006XX error code table Problems with the
140. sabled 18 TCP IP 19 Status Enabled Disabled 20 Printer Host Name KM Lower 4 figure of a MAC Address 21 IPv4 22 DHCPv4 Status Enabled Disabled 23 IP Address IP address Not Defined 24 Subnet Mask Subnet Mask Not Defined 25 Default Gateway Default Gateway Not Defined 1 3 14 2 4 2 5 2 6 2 7 1 Description Service Settings Description Conduct machine maintenance Items Description Maintenance Run this after replacing the Maintenance Kit New Developer Run this after replacing the Developer unit New Drum Run this after replacing the Drum unit FAX Country 1 To initialize the FAX control PWB FAX Call Set 1 2 When using this machine in environment in which PBX for connection to multiple phones for business use is installed 1 4 in 1mode only 2 This setting does not appear in some regions Mainte Perform the installation of the Maintenance kit nance Description At replacement of the maintenance kit perform toner install settings drum rank clearance and clearances of various settings Purpose Perform when the Maintenance kit is replaced During the MK replacement the key is operative only when Replace MK is displayed MK Counter 100 000 or more Method 3 in 1 25 26 ppm model 4 in 1 20 21 25 26 ppm model Enter the Service Setting menu Select Maintenance using the cursor up down keys Press OK in the con
141. seconds after a print request has been accepted The regist sensor won t be detected of its on and off for 480 s during the main motor is driven 0106 Waiting for duplex print Paper feeding request for duplex printing given by request the controller is unreachable 0107 Waiting for fuser package to The fuser package does not return Ready in 185 become ready seconds after a print request has been accepted 0111 Rear cover open Cover is opened during printing 0120 Controller sequence error Controller issued a request for duplex feeding Duplex print is requested when duplex pages are not present while the pages for duplex print is not present in the duplex unit Refer to figure 1 4 1 for paper misfeed indication see page 1 4 1 1 4 2 2 4 2 5 2 6 2 7 1 Code Contents Conditions xam location 0508 No paper feed from duplex Registration sensor RS does not turn on in 2 4 A section 25 26ppm model seconds after the duplex sensor DUS has turned on during paper is feed from the duplex section 0511 Multiple sheets in cassette Registration sensor RS does not turn off in 3 4 B 2 7 1 seconds after the registration sensor RS has turned on during paper is feed from the cas sette or MF tray 0518 Multiple sheets in duplex Registration sensor RS does not turn off in 2 7 B section 25 26ppm model seconds after the registration sensor RS has turned on during
142. sure the pawls are firmly latched Figure 2 4 22 10 Lift the machine from the replacement unit and move it in the place where it was originally installed Figure 2 4 23 2 4 11 7 Refitting the toner disposal box Procedure 1 Open the rear cover 2 Install the new toner disposal box in the machine 8 Refitting the developer unit Procedure 1 Install the new developer unit in the machine by holding both of its ends Insert the unit along the guides on both sides Toner disposal box 2 4 12 2M4 2M5 2M6 2M7 Rear cover Figure 2 4 24 Figure 2 4 25 Developer unit Figure 2 4 26 2 Remove the developer cover by raising the levers on it 9 Refitting the drum unit Procedure 1 Install the new drum unit in the machine by holding both of its ends Insert the unit along the guides on both sides 2 Seat the drum unit in position by pressing the knobs on its ends and remove the drum cover 2M4 2M5 2M6 2M7 Drum unit Figure 2 4 28 Drum cover Figure 2 4 29 2 4 13 2M4 2M5 2M6 2M7 10 Detaching and refitting the transfer roller Procedure 1 Detaching the transfer roller Pull the release lever of the transfer roller at the gear side unlatch its hook then lift the transfer roller Figure 2 4 30 2 Using the reverse procedure of removing the transf
143. t Q rive cover a di S 2 2 ne N N SS Yo oil 7 Screw gt MBA SDP 10 Remove the gear A gear B gear C gear and gear E Gear E i N SINNE AS 5 2 KI lt Figure 1 5 51 1 5 32 2M4 2M5 2M6 2M7 x ZN SZ gt vof Ze lt x r gt hes A LL 2 11 Remove the gear F gear G gear H and ANS Gea gear I XIX yn 2 M 2 277 2 E 12 Remove the gear J gear K and gear L 552 S OS NE 25 26 ppm model only 2M QS a Y o Ca Ae A EY D BU 19 AY is OW Sf lt ICs X E NNNGN Figure 1 5 53 1 5 33 2M4 2M5 2M6 2M7 13 Remove the spring gear M gear N and sim Bes 1 z X Gear OV gt 2 se OE ON 2 c xS NSI O ee 14 Remove the three screws and remove p 2 the gear cover and gear P QNS lt AS n FQ X Gear cover lt lt NIS gt AS ch A S Si vx 414 22 SO Gear cover 1 Aik Figure 1 5 55 1 5 34 15 Remove the main motor unit so that the
144. t place the copier on an infirm or angled surface the copier may tip over causing injury e Do not install the copier in a humid or dusty place This may cause fire or electric shock Do not install the copier near radiator heater other heat source or near flammable material This MAY CAUSE Allow sufficient space around the copier to allow the ventilation grills to keep the machine as cool as possible Insufficient ventilation may cause heat buildup and poor copying performance Always handle the machine by the correct locations when moving Always use anti toppling and locking devices copiers so equipped Failure to do this cause the copier to move unexpectedly or topple leading Avoid inhaling toner or developer excessively Protect the eyes If toner or developer is accidentally ingested drink a lot of water to dilute it in the stomach and obtain medical attention immediately If it gets into the eyes rinse immediately with copious amounts of water and obtain medical atten ie p H M Advice customers that they must always follow the safety warnings and precautions in the copier s INStrUCTION B handbook ericeira 2 Precautions for Maintenance AAWARNING Always remove the power plug from the wall outlet befo
145. tch off and disconnect the power plug before starting disassembly When the fax kit is installed be sure to disconnect the modular cable before starting disassembly When handling PWBs printed wiring boards do not touch parts with bare hands The PWBs are susceptible to static charge Do not touch any PWB containing ICs with bare hands or any object prone to static charge When removing the hook of the connector be sure to release the hook Take care not to get the cables caught To reassemble the parts use the original screws If the types and the sizes of screws are not known refer to the PARTS LIST 2 Drum Note the following when handling or storing the drum When removing the drum unit never expose the drum surface to strong direct light Keep the drum at an ambient temperature between 20 C 4 F and 40 C 104 F and at a relative humidity not higher than 85 RH Avoid abrupt changes in temperature and humidity Avoid exposure to any substance which is harmful to or may affect the quality of the drum Do not touch the drum surface with any object Should it be touched by hands or stained with oil clean it 3 Toner Store the toner container in a cool dark place Avoid direct light and high humidity 1 5 1 2M4 2M5 2M6 2M7 4 How to tell a genuine Kyocera toner container As a means of brand protection the Kyocera toner container utilizes an optical security technology to enable visual validation A validatio
146. ter thermistor signal 3 3 V DC power to OTEMS Data signal Clock signal 2 in 1 20 21 ppm model 0009 00000009 5500001 1 ae 02000 5 21 YC22 YC14 21 5 20 1 ald c O YC12 4 O 4 18 2M4 2M5 2M6 2M7 Figure 2 3 7 3 in 1 20 21 ppm model Main PWB silk screen diagram Figure 2 3 8 3 1 20 21 ppm model Main PWB 2 3 8 Connector Signal Voltage 2M4 2M5 2M6 2M7 Description 5 Connected to APC PWB 3 3V3 LONBN LDCONT PDN GND LDENBN VIDEO VIDEON 3 3 V DC 0 3 3 V DC 0 3 3 V DC 0 3 3 V DC pulse 0 3 3 V DC 0 3 3 V DC pulse 0 3 3 V DC pulse 3 3 V DC power to APCPWB Sample hold signal LD voltage control signal Horizontal synchronizing signal Ground Laser output enable signal Video data signal Video data signal Connected to CIS oO ON OO FW O A gt 2 Oo VOUT MODE AGND 3 3VCIS CISVREF SP CLK LEDANODE LEDB LEDG LEDR AGND Analog 0 3 3 V DC 3 3V DC 1 1 V DC 0 3 3 V DC pulse 0 3 3 V DC pulse 18 V DC 0 6 V DC 0 6 V DC 0 6 V DC Data signal Mode signal Ground 3 3 V DC power to CIS 1 1 V DC power output to VREF Vertical transfer pulse Clock signal LED control signal LED control signal LED control signal Ground Connected to Power source PWB ON DOO gt Q gt
147. thin the connector cable If none replace the cable APC PWB YC1 and main PWB YC5 Defective laser scanner unit Replace the laser scanner unit see page 1 5 15 Defective main PWB 2 No image appears entirely black Print example Causes Replace the main PWB see page 1 5 18 Check procedures corrective measures No main charging Defective connector cable or poor contact in the con nector Reinsert the connector Also check for conti nuity within the connector cable If none replace the cable High voltage PWB YC1 and main PWB YC13 Defective charger roller Replace the drum unit see page 2 4 6 2 4 13 Defective high voltage PWB Replace the high voltage PWB see page 1 5 18 Defective main PWB Replace the main PWB see page 1 5 18 Defective CIS sensor Defective CIS sensor Replace the scanner unit see page 1 5 10 Defective laser scan ner unit Defective laser scanner unit 1 4 11 Replace the laser scanner unit see page 1 5 15 3 Part of image is missing Print example Causes 2 4 2 5 2 6 2 7 1 Check procedures corrective measures Defective developer bias output Defective developer unit Replace the developer unit see page 2 4 7 2 4 12 Defective high voltage PWB Replace the high voltage PWB see page 1 5 18 Defective main PWB Replace th
148. tion of the paper feed pulley Paper is automatically fed from the manual feed tray if paper is present in the tray Figure 2 1 2 Manual feed section 1 MF sheet 2 MF base 3 MF guide R L 2 1 2 2M4 2M5 2M6 2M7 OUTA OUTB REGIST FEEDSOLDRN MPWB YC14 Figure 2 1 3 Cassette paper feed section block diagram 2 1 3 2M4 2M5 2M6 2M7 2 1 2 Drum section The drum section consists of the charger roller drum and cleaning section The drum is electrically charged uniformly by means of a charger roller to form a latent image on the surface The cleaning section consists of the cleaning blade and the drum screw which remove residual toner from the drum surface after transfer The eraser lamp ELPWB consists of LEDs and removes residual charge on the drum before main charging Figure 2 1 4 Drum section 1 Drum 4 Cleaning blade 2 Charger roller 5 Drum screw 3 Drum frame 6 Eraser lamp ELPWB ERASER HVPWB Figure 2 1 5 Drum section block diagram 2 1 4 2M4 2M5 2M6 2M7 2 1 3 Developer section The developer unit consists of the sleeve roller that forms the magnetic brush the magnet roller the devel oper blade and the developer screws that agitate the toner Also the toner sensor TS checks whether or not toner remains in the toner container pi
149. to RPWB YC15 1 3 3V3 O 333VDC 3 3 V DC power to FTH Connectedto 2 FTHERM Analog Fuser thermistor detection signal fuser therm istor YC17 1 24V3 24V DC 24 V DC power to PM Connectedto 2 GND Ground n 3 POLONN O 0 3 3 V DC PM On Off 4 POLORDYN 0 3 3V DC Polygon motor ready signal 5 POLCLK 0 3 3 V DC pulse Polygon motor clock signal YC18 1 SCMOTB1 0 24 V DC pulse Scanner motor control signal Connected to 2 SCMOTB2 0 24 V DC pulse Scanner motor control signal scanner 3 SCMOTA1 0 24 V DC pulse Scanner motor control signal 4 SCMOTA2 0 24 V DC pulse Scanner motor control signal YC20 1 24VERASER 24V DC 24 V DC power to CL Connectedto 2 ERASER O 0 3 3 V DC CL On Off Eraser lamp 2 3 10 2 4 2 5 2 6 2 7 1 Connector i Signal Voltage Description YC21 3 3V2 3 3 V DC 3 3 V DC power to OPWB SCANN1 0 3 3 V DC pulse SCANN2 0 3 3 V DC pulse SCANN3 0 3 3 V DC pulse SCANN4 0 3 3 V DC pulse Plus signal Connected to Plus signal Operation BIG Plus signal pane Plus signal SCANN5 0 3 3 V DC pulse SCANNG 0 3 3 V DC pulse SCANN7 0 3 3 V DC pulse LEDON1 0 3 3 V DC LED remote signal 1 LEDON2 0 3 3 V DC LED remote signal 2 LEDON3 0 3 3 V DC LED remote signal 3 LEDON4 0 3 3 V DC LED remote signal 4 SENS1 0 3 3 V DC Panel key signal 1 SENS2 0 3 3 V DC Panel key signal 2 HPSW 0 3 3 V DC HPS On Off GND
150. tputs the event log or Status Page Display 1 Output list Status Page Outputs the Status Page Event Log Outputs the Event Log Network Status 2 Outputs the Network Status Page 1 1 25 26 ppm model 4 in 1 20 21 25 26 ppm model 2 25 26 ppm mode only Status Page Printing a Status Page Description The Status Page includes various printing settings and service cumulative Purpose To acquire the current printing environmental parameters and cumulative information Method 3 in 1 25 26 ppm model 4 in 1 20 21 25 26 ppm model 1 Press the Menu key 2 In the Menu menu screen press cursor key to select System menu Press the OK key 3 In the System setting menu screen press cursor key to select Report Press the OK key 4 In the Report menu screen press cursor key to select Status Page Press the OK key 5 In the Status Page menu screen press cursor key to Yes Press the OK key A4 or Letter size paper is delivered If the machine has no A4 or Letter paper loaded load A4 paper 3 in 1 20 21 ppm model 1 Press the Mode select key for 5 seconds 2 The Status Page will be printed 1 3 3 2 4 2 5 2 6 2 7 1 Description Printing the event log Description Prints a history list of occurrences of paper jam self diagnostics toner replacements etc Purpose To allow machine malfunction analysis based on the frequency of paper misfeeds self diagnostic errors and replaceme
151. transmission was interrupted because the permit ID s did not agree with U05200 Password check reception or restricted reception was interrupted because the permit ID s did not match the rejected FAX number s did match or the destination receiver did not return its phone number U05300 The password check reception or the restricted reception was interrupted because the permitted numbers did not match the rejected numbers did match or the machine in question did not acknowledge its phone number U09000 G3 communication was attempted but failed because the destination unit was a G2 machine 1 4 30 2M4 2M5 2M6 2M7 Error code Description U12000 Relay broadcast was requested from a command station but memory overflowed during reception Or in subaddress based relay reception memory overflowed U12100 Relay was commanded but memory overflowed in the destination unit relay station U14000 Memory overflowed during confidential reception Or in subaddress based confidential reception memory overflowed U14100 Memory overflowed in the destination unit during confidential transmission Or in interof fice subaddress based transmission memory overflowed in the destination unit U19000 Memory overflowed during memory reception U19100 Memory overflowed in the destination unit during transmission U19200 Memory transmission failed because a decoding error occurred
152. ure When all settings are selected click Raireching the drum can improve print quality Apply Settings are completed when the mes sage Finished is displayed KYOCERA 1 3 20 1 Items for various settings Maintenance menu Items 2M4 2M5 2M6 2M7 Description Adjust print quality Drum charge setting Select the main charge voltage of the drum unit from 0 to 7 default 4 A higher setting makes it less dense A lower setting makes the print output denser Altitude setting Select the altitude of your location default 0 0 0 to1500 meters 0 to 4921feet 1 1500 to 2500 meters 4921 to 8202 feet 2 2500 to 3500meters 8202 to 11 482 8 feet Drum refresh Select to clean the drum unit if printout appear blurry or has spots where information is missing Adjust print position Printing start posi tion Type or select the top and left margin starting position for sin gle sided printing from 10 to 10 mm Type or select the top and left margin starting position for duplex printing from 10 to 10 mm Each unit of change moves the position by 0 1mm Single sided printing Adjusts the position of the printed image Duplex printing Adjusts the position of the image printed on the back side of the paper when Top 10 Left 0 duplex printing is used Print margins Type or select desired margins of all edges from 0 to
153. ver switch If none replace the power source PWB see page 1 5 18 Defective power source PWB Replace the power source PWB see page 1 5 18 2 Main motor does not operate Defective connector cable or poor con tact in the connector Reinsert the connector Also check for continuity within the connector cable If none replace the cable Main motor and relay PWB YC4 Relay PWB and main PWB 14 Defective drive trans mission system Check if the rollers and gears rotate smoothly If not grease the bushes and gears Check for broken gears and replace if any 3 Defective motor Replace the main motor see page 1 5 30 Defective PWB Replace the relay PWB or main PWB and check for correct operation see page 1 5 18 3 Scanner motor does not operate Defective connector cable or poor con tact in the connector Reinsert the connector Also check for continuity within the connector cable If none replace the cable Scanner motor and main PWB YC18 Defective drive trans mission system Check if the rollers and gears rotate smoothly If not grease the bushes and gears Check for broken gears and replace if any 3 Defective motor Replace the scanner unit see page 1 5 10 Defective PWB Replace the main PWB and check for correct operation see page 1 5 18 4 Cooling fan motor does not operate Defective connecto
154. when duplex printing 25 26 ppm model only 25 26 ppm model 20 21 ppm model Figure 2 1 17 Duplex conveying Eject section 1 Eject roller 5 Duplex roller 2 Eject pulley 6 Duplex pulleys 3 Duplex sensor 7 Top tray 4 Actuator duplex sensor 125 26 ppm model 4 in 1 20 21 25 26 ppm model only 2 1 13 2M4 2M5 2M6 2M7 NHGTOSnGa EXIT Figure 2 1 18 Duplex conveying section block diagram 2 1 14 2M4 2M5 2M6 2M7 1 2 1 8 Document processor DP The original document placed on the document table is transfered to the document conveyer unit as the DP forwarding roller and the DP feed roller rotate The original document transfered is optically scanned by the CIS during it passes the contact glass When scanning is complete the original document is ejected onto the original document table by the eject roller 13 14 16 Figure 2 1 19 Document processor 1 DP forwarding roller 6 Actuator DP original sen 11 Actuator DP timing sensor 2 DP feed roller sor 12 DP eject roller 3 DP front separation pad 7 DP conveying roller 13 DP eject pulley 4 DP separation pad 8 DP conveying pulley 14 Original eject table 5 DP original sensor DPOS 9 Reading guide 15 Original table 10 DP timing sensor DPTS 16 Contact glas

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