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517792A Ph7 USA Ecosmart Service

Contents

1. 23 4 7 Vata DOWNOA AES 23 4 8 User 5 23 4 9 19 72 nee A Er EEEE a iA 25 5 WIRING DIAGRAM 27 6 VOLTAGE READINGS FROM CONTROLLER 28 7 RESISTANCE READINGS FROM CONTROLLER 29 BINARY DECODING CHART 8 BITS 0 255 30 9 DETAILED FAULT CODES eres ern aasma aoe eee nee eee eee errr 31 8 1 FAULT DESCRIPTIONS 31 9 SERVICE PROCEDURES sisiinsnwncaienscesineiccncecanutnnitannescedsiuswastenwsnctenwatniseesnasneesnsiusnesnwannsiesecanneeas 41 9 1 FOV O E 41 9 2 Components 41 9 3 Removal of Display Module EcoSmart only 41 4 517792 9 4 IsO Oval ol Water VaVe S 42 9 5 42 9 6 Removal of Motor Control Module 42 9 L GI OV AOR COL E 43 9 8 FREMOVAl OF Lid 43 9 9
2. 54 11 3 uns Dann uu uuu amu E 54 11 4 Detergent ResIQ u u E E 54 11 5 Black Marks on Clothes 54 11 6 Grey 54 11 7 aaa au kusikusaq qaa 54 11 8 8 54 12 OPERATING PROBLENS 55 12 1 NO POW Sli u uy au 55 12 2 u uuu u ike dec au hua a Sau uses 55 12 3 55 12 4 COntnuOUS OF SIOW SPINNING ua uuu uuu ana uya EEE ENEE EAN EEN EEANN 56 12 5 j Oil uuu onu uya suma awa amam 56 517792 1 SPECIFICATIONS 1 1 Dimensions Height to lid Open 55 5in 56 6in 1410mm 1440mm Closed 37 4in 38 5 950mm 980mm Height to console 39 7in 41 3in 1010mm 1050mm Width 25 5in 650mm Depth 25 5in 650mm Inlet hose length 47 24in 1200mm Packed weight 143 3lb 60 5kg Unpacked weight 114 64lb 52 0kg Note Exact height of the machine is dependent on how far the feet are inserted into the base of the machine 1 2 Maximum Capacity Full Load Dry Weight 17 6lb
3. TOD DECK 44 9 10 44 9 11 6 aie ites donde easel 44 9 12 Removal of Inner Basket 45 9 13 Removal of Clutch Mechanism Spline Drive Spline 45 9 14 FREMOVAl uu a n n unan uusha upa 45 9 15 Removal of Outer Basket From The 46 9 16 Removal Ol FROLOM u tes 46 9 17 Removal Stalo u 47 9 18 Removal of Rotor Position 2 2 47 9 19 Removal 48 10 SPECIALISED SERVICE PROCEDURES 49 10 1 Blocked PUMP FP LOCC ies uy u n un 49 10 2 shaft amp Bearing 50 10 3 Shaft amp Bearing Assembly 52 11 WASH PERFORMANCE INFORMATIONN 54 11 1 CS CASING wa tricia tee ENEOU ail eb dian hutu 54 11 2 e r r
4. Reassembly Refit in reverse manner 49 517792 10 2 Shaft amp Bearing Replacement Procedures described in this section as well as section 10 3 can only be carried out by using the Bearing Removal Tool Kit part number 502009 The contents of the kit are as follows WASHER EXTRACTOR MANDREL 502001 PLAIN WASHER THREADED SHAFT M12 Bearing Removal Tool Kit 502009 Note The extractor mandrel was designed for the older shaft with the external thread however will work with the shaft on this machine with the internal thread a Follow procedures for Removal of Outer Basket From Cabinet Refer to Section 9 15 b Lay the outer basket its side before removal of the shaft This ensures that the shaft does not fall directly onto the floor Note The shaft can only be removed towards the inside of the outer basket Remove the shaft If the shaft is difficult to remove use a puller a mandrel Refit the thick Stator motor clamp plate onto the outer basket and secure with the four Stator mounting bolts The Stator clamp plate may be used to hold the legs of the puller in place 50 517792 SHAFT REMOVAL SHAFT NUT SPLINE TOOL BEARING STEP 2 EXTRACTOR LEGS HOLD NOTE EXTRACTOR STATOR PLATE NEEDED ONLY IF SHAFT CAN NOT BE PUSHED OUT BY HAND ECS EXTRACTOR USED amp EXTENSION LEGS EXTRACTOR MANDREL WARNING Make sure the Stator clamp plate is flat before reusing If in dou
5. The water valves can be activated in diagnostic mode by pushing WASH TEMPERATURE SETTING UP to activate the Hot Valve and WASH TEMPERATURE SETTING DOWN to activate the Cold valve as with previous models Pressing each button once will activate the valve To de activate valve press the same button again This is also good to use when installing machines as it takes the shock out of the fittings and seals and allows checking for leaks on the inlet hoses both machine end and tap or super tub end Caution Do not leave the machine unattended when either or both valves are operating 21 517792 4 4 Restart Feature If a fault occurs in the machine the diagnostic system will detect it However instead of displaying a fault code immediately the machine will try to restart If the fault was only of temporary nature the machine will restart and finish the cycle If there is a continuous fault the machine will try to restart a number of times This process could take up to 8 minutes depending on the type of fault After this if the machine still cannot restart the fault code is displayed and the machine will beep continuously The number of retries will depend on the fault that it has detected however the maximum number or retries for any one fault is 32 times The restart feature is turned on when a machine leaves the factory For servicing we strongly recommend that this feature be disabled To turn the restart feature on follow the pr
6. Turn the basket and note the pattern of lights A valid pattern is a pass fail will indicate a failure of either the harness or the RPS If a failed pattern is showing connect the RPS tester directly on to the RPS and retest A pass is when 1 or 2 LEDs are illuminated at a time 0 or 3 LEDs illuminated indicates fail Any flickering of the fail LED will indicate that the RPS or rotor is faulty A faulty rotor would give a fail at certain points of rotation Note This tester does not test all the functionality of the RPS It tests the 3 outputs but cannot indicate all faults for example if a capacitor on the RPS is cracked The rotor may also be tested with a RPS Tester A complete rotation will test all the magnets If the rotor has cracked or chipped magnets it will work fine and does not need to be replaced 16 517792 2 8 Pump The pump is coupled directly to the outer basket This eliminates basket to pump hoses and the accompanying seals clips etc The pump housing Is an integral part of the outer basket When removing the pump up to a liter of water may leak from the pump cavity When refitting the pump lubricate the seal face with liquid soap or detergent do not use grease Blocked Pump Detection This is achieved by monitoring the water level during drain If the water level has not dropped by approximately 3mm within a predetermined time period approximately 9 10 minutes then the product will report a
7. check the single stainless steel washer beneath the spline drive the motor is abnormally noisy chipped or cracked Rotor magnets are unlikely to affect the noise the pump is noisy check for obstructions Change parts as necessary 12 4 Continuous or Slow Spinning The most likely cause of slow or continuous spinning is Out of Balance To correct this refer to section 4 8 5 Too much detergent can cause final spin to stop and respin 4 times This is due to suds build up between the baskets and normally will sound a User Warning A more likely cause of slow spinning is the Hot Basket Flag Refer to Section 4 6 12 5 Siphoning Typically this occurs when the Standpipe height is too low The minimum is 33 46in 850mm from the floor This is 3 54 in 90mm ABOVE the drain hose outlet on the machine With a very low standpipe and a very high water level this could result in water pouring down the standpipe prior to the machine completing fill and resulting in no water in the basket during agitate If the drain hose is pushed too far into the standpipe or drain the machine will siphon during rinse which could result in a No Taps user warning Siphoning can result from a restricted drain hose or partial pump block 56 517792 Notes 57
8. driven to the inner basket Reassembly Refit in the reverse manner Ensure that the screws are tightened sufficiently with out over tightening 9 14 Removal of Pump Hood a Follow procedures for removal of Inner Basket Refer to Section 9 12 b Remove the bolt securing the pump hood to outer basket Reassembly Refit in the reverse manner Ensure that the gasket is not pinched between the pump hood and outer basket 45 517792 9 15 a Follow procedures for removal of the Top Deck Refer to Section 9 9 b Follow procedures for removal of Inner Basket Refer to Section 9 12 c Thread the drain hose back in to the cabinet d Remove the screw securing the drain hose fixture to the cabinet e Press tab and rotate fixture carefully so remaining tabs clear the cabinet Remove all four Suspension rods by lifting upwards on the top suspension bracket Start with the suspension rod that attaches to the drain hose wiring assembly then do the opposing side Note The pressure tube linkage will need to be unclipped from the suspension rod first f g With the suspension rods removed from the cabinet carefully lift the outer basket assembly out of the cabinet taking care not to cut the drain hose on any sharp edges of the cabinet Reassembly Refit in reverse manner 9 16 Removal of Rotor a Lay machine down or against wall If leaning the machine against a wall ensure th
9. 7 5kg 1 3 Water Consumption Fill High 23 7 90 liters Spray amp Deep Rinse 34 3 175 liters Save Water 39 6 150 liters Eco Rinse 27 7 105 liters 1 Deep Rinse 43 5 gal 165 liters 2 Deep Rinse 56 79 gal 215 liters Approximate water consumption for high water level load for each rinse option offered 1 4 Water Fill Temperature Approximate Factory Settings Supply Water Fill Temp Hot 140 F 60 C Hot Warm 122 F 50 C Warm 104 F 40 C Warm Cold 95 F 35 C Cold Plus 68 F 20 C Cold Supply temperature Recommended hot water inlet temperature 149 F 65 1 5 Wash Motor Electronically commutated direct drive 3 Phase brushless DC Motor 36 Poles Motor Resistance per Phase 160 10 68 F 20 C Refer Section 2 7 1 6 Pump Motor Part Number Voltage Frequency Resistance 42032P 110V AC 60Hz 8 68 F 20 C Note Thermal cut out fitted 517792 1 7 Water Valves Supply Mode of Operation Voltage Resistance Flow Rate Cold Digitally Operated 24V DC 640 68 F 20 C 16 liters per minute Hot Digitally Operated 24VDC 640 68 F 20 C 10 liters per minute Note Flow rate will vary slightly depending on pressure Operating pressures Maximum 150 1034 kPa Minimum 5psi 34 kPa Note Pressures below 5psi 34kPa can create seating problems with the internal diaphragm of the valve and may cause water to
10. 8 1 18 8 1 19 COLO K 8 1 20 Control Panel EGoSmallM LU LS aaa 8 2 TECHNICAL OVERVIEW U 9 2 1 li S 9 2 2 EY 2 4 2 10 2 3 Out of Balance Detection Detect 10 2 4 Water Temperature 11 2 5 Water VY AIN CS 12 2 6 Water Level 12 2 7 14 2 8 S u ss 17 2 9 R lO 17 2 10 0 all BaSkelS ene eee eet eee 17 2 11 u ua eee ae eee ee nt ee ee 19 2 12 Lint Removal Syste 19 2 13 Fabric Softener DISPENSING 19 3 SIZE SELLING MODE 21 4 DIAGNOSTIC MODE iano uu eee epee 21 4 1 AS D O U u an 21 4 2 Drain Pump 9 21 4 3 Water Valve OSL 21 4 4 ects lD S 22 4 5 aD ly u Qua 22 4 6 S kO FIJO u uuu
11. Manually select the water level if there is already water in the basket If the machine does fill to the correct level the auto water level can be adjusted the Option Adjustment Mode 13 517792 2 7 Motor 2 7 1 Stator This stator used the Phase 7 machines are unique to this phase only and therefore it is not interchangeable with any previous phase or series of machines The stator has 36 poles instead of 42 poles and the pole tips are curved The resistance of the windings remains the same as for the Phase 5 Series 9 and Phase 6 Series 11 and 12 machines at 160 per winding The rotor position sensor is also unique to this stator Refer to Section 2 7 3 Phase 7 Stator 36 Poles Curved pole tips Wiring Diagram RED BLUE YELLOW 2 7 1 1 Testing the Stator If the stator needs to be tested we would first recommend testing the resistance of the windings from the harness that is connected to the Motor Control Module Refer to Section 7 Note Ensure that the Rotor or basket is stationary when measurements are made Testing the stator from the console The resistance of each individual winding is approximately 160 however when testing the stator from the console we are testing across two windings therefore the resistance should be approx 320 10 To test all windings you will need to measure across e Red amp Blue e Red amp Yellow e Blue amp Yellow 14 517792 If the meter sh
12. READINGS FROM CONTROLLER 1 Water Valves 6 Display Module Varies between 13 22V DC Note Accurate voltages can only be obtained by using a True RMS multimeter 2 Supply voltage 230 VAC 3 Wash Motor No accurate readings are possible 7 Lid lock Pulses up to 30V when locking when locked sits at approx 10V DC 4 Pump Motor 110V AC 8 Thermistor 9 VDC Should always be 15V DC 28 517792 7 RESISTANCE READINGS FROM CONTROLLER 1 Water Valves 64 Q 10 2 Wash Motor Pulses up to 30V when locking when locked sits at approx 10V DC 3 Pump Motor eoo OO 4 RPS Unable to be tested with multimeter 5 Lid lock 630 10 68 F 20 C 29 517792 BINARY DECODING CHART 8 BITS 0 255 128 64 32 16 8 O O O O O 8 WASH PROGRESS LEDs 00000 o 1 2 3 4 5 6 7 oooo 8 9 10 11 12 13 14 15 56 57 58 59 60 61 62 63 00 64 65 66 67 69 70 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 o 00 96 97 98 99 100 101 102 103 The above table shows the 8 wash progress LEDs with the SPIN LED corresponding to the LED on the far right hand side 8 bit binary calculations Least Significant Byte LSB is the SPIN LED If it is
13. basket assembly is not jammed to the agitator with any foreign object that may be caught under the agitator skirt 4 Check that the clutch teeth are not locked together with dirt detergent or lint Check that the teeth are not broken 4 8 5 First Rinse or Final Spin and Current Spin Speed LED Flashing Out of Balance Possible causes 1 Check that EcoSmart is correctly installed is level and does not rock the floor 2 Check the bias spring is fitted between the top of the neck ring and the front left hand suspension rod 3 Check the suspension is not catching or bouncy If so replace all four suspension rods 4 Check both balance rings on the inner basket contain water The most accurate way is to check the weight of the inner basket Refer to Section 1 12 5 Check that the holes on the inner basket have been punched through or are not blocked 4 8 6 Suds First Rinse LED is flashing or Final Spin LED is flashing This warning is generated if the EcoSmart senses too much drag on the inner basket 1 Too much detergent generally causes this If so dissolve the suds by flushing water through the machine and re test 2 Check that the pump is not partially blocked or that the drain hose is not kinked 3 Check that a garment or foreign object is not restricting the movement of the inner basket 4 Check that the main bearings are not tight 4 8 7 Lid Lock LED Flashing This warning is generated if the electronics
14. blocked pump fault 2 9 Lid Lock The Phase 7 Washer uses the same lid lock that is used on the Phase 6 series 11 amp 12 machines The difference being 5 is that the lid is now locked for the entire cycle When the lid O thr Lid Locked is locked the Lid Locked LED will illuminate Once the spin has completed the lock will release and the lid can be opened open the lid during the cycle the START PAUSE button must be pressed the machine will Q come to a halt and the lid locked LED will extinguish Start Pause Delay If the lid is left open the machine will be unable to lock the lid Start and the cycle will be halted The machine will play a tune and the lid lock will flash until the lid is closed and START PAUSE is pressed the lid lock fails in the closed position the locked lid can be forced upwards and out of the lock Note This is the only time in which we would recommend doing this lf the harness is damaged the complete lid lock assembly will need to be replaced If the power supply is cut during the spin cycle the machine will keep the lid locked until the rotor has ceased to turn 3 to 10 secs Only then will it release the lock The motor is acting like a generator and allows the lock to stay energized under the bowls inertia In a brown out situation the machine will restart at the start of whatever section of the cycle it was on and continue the wash The lid lock would then be r
15. earth wire ensuring that the tab is locked into place by applying gentle pressure on the wire c Connect main harness Ensure that the wiring is routed correctly and will not foul on any moving components 48 517792 10 SPECIALISED SERVICE PROCEDURES 10 1 Blocked Pump Procedure It is possible to clear a blockage obstruction from the pump without having to drain the water from the machine or disturbing the pump If however there are concerns over the condition of the water and there may be risk of infection ie from hepatitis etc then bail the water from the machine first While it is possible in some cases to be able to flick the pump from underneath the machine to remove the obstruction our recommendation is to carry out the procedure below which leaves the pump undisturbed This way the object causing the obstruction can be identified as well as the integrity of the pump remains in tact Pump Retaining Clip Drain Pump a Follow procedure for removal of pump hood Refer to Section 9 14 b Remove pump cap c Locate object and check for free movement in both directions of the impellor d Refit pump cap and pump hood ensuring that the seal is not pinched e If water is in the machine enter diagnostic mode and run the pump Refer to Section 4 2 to drain the remaining water out of the machine f Check for and remove any other foreign objects that may be present in the bottom of the outer basket
16. holes The Phase 7 rotor has larger holes around the outer perimeter and an additional set of large holes on the inner perimeter The photographs below show the difference between a Phase 7 and a Phase 6 Rotor _ Phase 6 15 517792 2 7 3 Rotor Position Sensor RPS One of the inputs that the Motor Control Module needs in order to determine which switches to turn on is the position of the rotor The rotor position sensor RPS supplies this information The RPS is a printed circuit board that contains three Hall Sensors These detect the magnetic field of the individual magnets in the rotor As the motor turns the position of a group of magnets is detected There are 5 wires on the RPS 2 for power supply and 3 signal wires Data on the position of the rotor is supplied to the microprocessor in the Motor Control Module via the three signal wires The printed circuit board sits in a plastic housing encapsulated by resin to protect the board The only exposed area of the board is the connector for the main harness 2 3 1 Testing the Rotor Position Sensor To test the RPS use a RPS tester part number 502105 which is powered by 9V battery To test the RPS of a Phase 7 Washer it will also require an adaptor harness part number 420892 The tester has 3 LEDs and the pattern of these LEDs will change as the magnetic field of the Rotor passes the hall sensors Connect the RPS tester to the RPS harness
17. interaction of fabric softener and detergent can flake off and mark clothes Do not use too much fabric softener maximum 75 If this is a problem it is recommended that the machine is periodically filled with hot water plus 1 2 cups of dishwasher powder and left to soak 11 6 Grey Marks on Clothes Not enough detergent for the amount of soil on the clothes can result in grey marks on clothes If this is a problem it is recommended that the machine be periodically filled with hot water plus detergent and left to soak 11 7 Dye Transfer Wash and dry non colorfast clothes separately Non colorfast clothes left sitting in a washer or laundry basket can transfer dye to other clothes 11 8 Tangling Washing with too much water i e under loading can cause the clothes to tangle around each other Do not load the machine by wrapping clothes around the agitator 54 517792 12 OPERATING PROBLEMS 12 1 No Power If the machine appears dead and there is no response from pressing the power button then check the following e Check the supply voltage and that the machine is plugged in and switched on e Remove the lid and the console e With the power supply isolated physically check all the plug connections to the Motor Control Module e With the power supply switched on check all voltage readings as described in section 6 e Prior to replacing a Motor Control Module check all resistances of the components as des
18. of the dispenser body by centrifugal force throughout the spray rinse 4 Atthe end of spray rinse the softener drains out of the dispenser down the center of the agitator where it is dissolved in the incoming deep rinse water Note To use fabric softener the SOFTENER RINSE must be selected on the control panel STAGE 3 STAGE 4 2 13 1 Scrud fabric softener is used regularly it will eventually cause a build up within the outer basket This can result in black flakes present in the wash load that can stain garments To remove scrud follow the procedure below Step1 Add a full cup of a good quality dishwashing powder in to the machine Step 2 Set the machine to a Heavy Duty cycle select a Hot Wash temperature High Water level and allow the machine to agitate for 10 minutes Step 3 Leaving the lid closed turn the machine off and allow to soak overnight Step 4 The following day turn the machine on and advance to the spin cycle to drain the water from the machine After the water has drained turn the machine off then back on again and select a Heavy Duty cycle Hot wash High Water level and allow the machine to complete a full cycle to ensure that all of the loose scrud and residual detergent has been flushed away Note If there is an extremely heavy build up the above procedure may have to be repeated 20 517792 3 SIZE SETTING MODE To set the size switch turn the power on at the power point and off at t
19. 7 Cycle position at last fault An LED that is illuminated on the Wash Progress will indicate the cycle where the last fault occurred Diagnostic mode 8 Water Temperature deg C By adding up the LEDs on the wash progress in binary form Refer to Section 4 this will give the temperature of the thermistor in C Note This feature is not available on the MW model as there it has no thermistor Diagnostic mode 9 amp 10 Cycle count low byte amp high byte These levels work in the same way as for Diagnostic levels 5 amp 6 which allows the Service Technician to establish how many cycles the machine has completed Note A completed cycle is counted at the end of the spin cycle Diagnostic mode 11 Motor Speed RPM Add up the LEDs on the wash progress and multiply this figure by 10 The result will give the spin speed in RPM Diagnostic mode 12 Water Level Add up the LEDs on the wash progress and multiply this amount by 2 The result will give a reading of the water level in millimetres 26 517792 5 WIRING DIAGRAM DISPLAY R component side AHHH HOT WATER VALVE COLD WATER VALVF LID LOCK THERMISTOR RDO P _ halt SP MOTOR CONTROLLER component sde PHAS BROWN MAINS EARTH EARTH D GREEN or GREEN YELL Fisher amp Paykel appliances Copyright 2005 27 517792 6 VOLTAGE
20. Fisher amp Paykel appliances Service Manual 5 7 ELECTRONIC WASHING MACHINES 517792 NOVEMBER 2005 The specifications and servicing procedures outlined in this manual are subject to change without notice The latest version is indicated by the reprint date and replaces any earlier editions 517792 FISHER PAYKEL PHASE 7 ELECTRONIC WASHING MACHINES Covering the following product codes GWL15 US 96200 Fisher amp Paykel Appliances Inc 5800 Skylab Road Huntington Beach California CA92647 USA Ph 888 936 7872 F amp P Ph 888 396 2665 DCS 517792 CONTENTS t ee ee eee ee 6 1 1 Lil oi uu u u asna 6 1 2 Maximum Capacity 6 1 3 Water GCofiSUmNipti flu uu lll uu u u xu sss 6 1 4 Water Fill Temperature Approximate Factory Settings 6 1 5 WV AS aii si a 6 1 6 PUND MOO 6 1 7 NAOT y XS u E O EE sunan aaa as nas 7 1 9 THEMIS u u n n uu 7 1 9 7 1 10 a ma E E a Y 7 1 11 asi 7 1 12 suu suu 7 1 13 TB a ene ere 8 1 14 E ee 8 1 15 PO ee ee ce 8 1 16 Fabric Softener Dispenser 8 1 17 FO e UDD Var eee ee ee
21. Wiring Action Check the valve harnesses are correctly fastened to the valves or the pins are not bent backwards Secondary Source Water Valves Action Check the valve coils are not faulty open circuit Tertiary Source Motor Controller module Action Replace the Motor Controller module 34 517792 49 50 51 52 56 00110001 Cold Valve Coil Faulty The Motor Control Module has measured a voltage from the valve diagnostic circuit that indicates the cold valve is faulty The most likely cause is that the valve harness has not been connected correctly or the valve is open circuit See fault 48 for service procedure 00110010 Hot Valve Coil Faulty The Motor Control Module has measured a voltage from the valve diagnostic circuit that indicates the hot valve is faulty The most likely cause is that the valve harness has not been connected correctly or the valve is open circuit See fault 48 for service procedure 00110011 Diverter Valve Fault The motor controller has registered a drop in water level in the recirculation phase of the wash cycle Water is being drained instead of recirculated Primary Source Diverter valve Action Remove the diverter valve and check for blockages as well as checking that the hinge mechanism on the valve hasn t broken Remove the hinge from the solenoid and check that the flap is free to move Check that water hasn t been sprayed onto the valve from an external source and ca
22. at the machine is stable and take necessary precautions not to damage the wall or the machine Using 16mm or 5 8 socket loosen Rotor bolt As the Rotor bolt is loosened the Rotor will withdraw off the base of the main shaft 0 Note Place the Rotor in a plastic bag as the Rotor has very strong magnets and can attract fine metal objects Reassembly Refit in reverse manner Tighten the Rotor bolt to a torque of 8Nm Removal of Outer Basket From The Cabinet Was gt Press tab and rotate fixture carefully P ii 46 517792 9 17 Removal of Stator a Follow procedures for removal of Rotor Refer to Section 9 16 b Unscrew the four bolts securing the Stator to the outer basket c Lift Stator off the base of the outer basket and clear of the shaft d Disconnect the wiring to the terminals Reassembly a Connect the wires to the Stator before locating the Stator on to the outer basket Ensure that the correct color wire is fitted to the correct terminal The Stator is marked RBY Red Yellow and Blue b Ensure that there is a small amount of grease on the Stator side of the clamp plates c Fit the four bolts and only tighten to a torque of 5nm Note The Stator should have a slight radial movement of approximately 0 5 1mm when correctly tightened and should have a maximum axial rocking movement of 0 5mm 9 18 Removal of Rotor Position Sensor a Follow proced
23. ault and needs to be replaced 11101011 Lid Lock Short Circuit Lid Lock fault not activated when instructed to by the Motor Control Module Primary Fault Lid Lock mechanism has jammed or failed Action Check resistance across the connections If out of specification replace the Lid Lock 630 10 20 C 68 F 11101100 Incompatible EEPROM Version Failure to start and fault immediately displayed Primary Fault Motor Control Module is the wrong version Action Replace Motor Control Module 11101111 Temperature Sensor Error The electronics have picked up a continuity problem same as fault code 10 or 41 Primary Fault The sensor has failed either in the harness or connection to the thermistor 39 517792 238 239 240 241 243 252 Action Replace the Thermistor temperature sensor Secondary Source Motor Control Module has failed to read the temperature Check connections Action Replace Motor Control Module if connections look fine and the fault still occurs 11101110 Lid Lock Fail In Line Test 1 Final on line tests final check before going to the field 11101111 Lid Lock Fail In Line Test 2 Final on line tests final check before going to the field 11110000 Hall Out Of Order RPS Fault Same as previous Hall Error faults See fault code130 for directions 11110001 Function Time Out Display crashed Primary Fault Display Module has failed Action Replace Dis
24. bt replace c Remove the outer bearing using the bearing removal tool WARNING Do not remove the bearings with a hammer and drift as serious damage to the bearing housing or outer basket may result Use the bearing removal tool as illustrated d Remove the seal with the aid of a screwdriver handle levering from side to side e Remove inner bearing using the bearing removal tool Insert the threaded rod and extractor washer up from the bottom of the outer basket Place the collar and large locating spigot on the threaded rod and extract the bearing 51 517792 BEARING REMOVAL BEARING 4 OUTER BEARING EXTRACTION K LARGE LOCATING SPIGOT WASHER INNER BEARING INNER BEARING AND SEAL E L C ki LARGE LOCATING SPIGOT 7 r 07 in 3mm Note The outer bearing will be proud of the housing by approximately 07in 3mm 10 3 Shaft amp Bearing Assembly a The bearings must be inserted separately with the inner bearing fitted first and pulled down with the bearing tool onto the shoulder in the bearing housing IMPORTANT There must be no gap between the bearing outer race and the shoulder of the aluminum extrusion Remove the insertion tool at this point and check that the inner bearing is fully home b Fit the bearing spacer and press in the outer bearing using the bearing tool Check the spacer has no end float but has slight s
25. ce of temperature sensor Resistance should be 10 77 F 25 C or 12 5KQ 68 F 20 C Replace if faulty 3 Replace Motor Control Module 00001100 Flood Protection Error The Motor Control Module has found the water level to be above the flood level and tried to pump the excess water out Under extremely high flow rate conditions the machine may overfill during the top up routine in agitate After pumping for 30 seconds it has been unable to lower the water level below the flood level Either the water valves have stuck on and are letting water in at a flow rate that is higher than the pump can handle or the pump is blocked and can t remove the excess water Primary Source Water Valves Action If the water valves are on continuously check that the water valves turn off mechanically remove power from machine Secondary Source Pump system Action Check the pump for blockages and drain hose for correct height and kinking Tertiary Source Motor Control Module Action If water valves are being driven on electrically replace Motor Control Module 00100100 Water Leak Fault The Motor Control Module has needed to top up the water level more than 4 times during agitate This is excessive as normally only one or two top ups are required to replace the air that has escaped from a full load during agitate The most likely cause is that the machine is siphoning The other alternative is that the machine has develop
26. clothes The levels marked on the agitator are a guide for the clothes and do not correspond exactly to the water level Occasionally water may be added during agitation This is to maintain the water level due to the release of air trapped in the garments For example If the garments sat between the medium and high marks on the agitator choosing a medium water level would be better than choosing a high water level Alternatively additional garments could be added so that the garments were brought closer to the high mark High 2 12in 54mm Medium High 4 13in 105mm Medium 6 69in 170mm Medium Low 9 64in 245mm Low 11 81in 300mm EcoSmart Water Level Settings Tolerance for each water level 59in 15mm 2 6 2 Auto Water Level The machine automatically selects the appropriate water level for the load when AUTO Water Level is selected and will choose one of the pre existing 5 water levels low medium low medium medium high and high During fill the machine pauses occasionally to sense the water level The machine checks if the water level is correct by using a series of 2 different agitate strokes A slow stroke to sense the load and an agitate stroke to mix the load If the machine detects that that water level is too low it will fill with more water and check the level again e When washing an unusual load eg large bulky garments pillows it is recommend that the water level is manually selected e
27. cribed in section 7 We also recommended that a visual inspection of the motor and pump area be carried out Check for corrosion and signs of water leaking as well as damage that may have occurred to any of the wiring harnesses 12 2 Flooding Leaking e Check for obvious signs of leaks from taps inlet hoses inlet washers water valves and mixing chamber There should be no signs of water within the top deck area e Check for obvious signs of leaks in the standpipe drain hose pump and air bell The pump can leak if the pump bracket is not secured properly e Check that the drain hose is inserted correctly and that the drain is not blocked or pushed too far into the standpipe e Check that the water valves are not jammed on or dripping when off e Has the pressure tube been connected when the basket contained water The pressure tube must be connected when the basket is empty otherwise flooding may occur on the next cycle e Has the machine oversudsed caused by too much incorrect use of or poor quality detergents e Has the correct water level been selected for the clothes load Too much water for the clothes load will cause water to splash e Check that the size setting is correct e Check that the high water level is acceptable Acceptable limits are 10 110mm from the top of the agitator to the water If it is less than 10mm then splashing may be a problem Empty the basket remove then refit the pressure tube to the Motor Control M
28. d brown the same color that is used for Phase 6 Series 11 amp 12 machines This Motor Control Module is not inter changeable with other any other Phase or Series of machines Identification The physical shape of the Motor Control Module is different to the Phase 6 machines The Phase 7 module also has a yellow label attached to the top of the housing stating P7CP Phase 7 Conventional Pump Motor Control Module Identifier Label Motor Control Module Phase 7 Phase 6 Series 11 amp 12 Note When replacing a Motor Control Module ensure that the pressure tube 15 clear of any water droplets before operating the machine on a fill cycle If the basket is full of water drain the water then blow down the tube 517792 2 1 2 Display Module The Display Module provides the link between the washing machine electronics and the user Input on wash type water level spin speed start stop and wash cycle time is given by the user via the display push buttons Feedback on selection is given to the user by Light Emitting Diodes LEDs Sound effects accompany button presses 2 2 Stand By Mode Phase 7 machine has not received any instructions for 10 minutes after being switched on at the power point or after completing the cycle it will automatically go into a low power Stand By mode The control panel will be blank as if it was powered off at the wall Before entering the Diagnostic or Option Adjustment modes the
29. d the basket The agitator action is similar to that of a fish moving through the water so the side wards motion is translated to forward thrust This is not only more forgiving on the clothes but helps to slowly move the clothes around the basket in a toroidal motion ie a vertical circular motion The fins at the top of the agitator pull the clothes on the surface of the water inwards and then push them downwards The bottom fins then push the clothes towards the outside of the basket again and back up to the surface The agitator also features guides on the side to help the user choose the correct water level for each load size The guides relate to the level that the dry clothes come up to which relates back to the correct water level The agitator also gives the user information when measuring detergent to ensure that they dose correctly for the load size 2 12 Lint Removal System The machines self cleaning lint removal system works by continuous water circulation resulting the separation of lint from the wash water As the agitator moves the specially designed vanes on the bottom create turbulence The agitator acts as a centrifugal pump circulating the wash water aes wis water are sucked into the agitator stem and down to the base where they are directed into the cavity between the inner and outer baskets The extruded holes of the inner basket are shaped to allow the wash water to flow back into the baske
30. dary Source Motor Control Module Action If the machine is empty of water at fault it is possible that the pump circuit is faulty and has caused a pump out during wash This would cause the basket to re engage during agitate and the Motor Control Module to display this fault Replace Motor Control Module 11100110 EEPROM Value out of Range Wrong version detected Primary Fault Motor Control Module is the wrong version Action Change Motor Control Module 11101000 COMMS Timeout 5 Sec IW only problem either the Display or Motor Control Module has not responded in time Primary Fault Display Module fault Action Replace Display Module Secondary Fault Motor Control Module fault Action Replace Motor Control Module 11101001 EEPROM Read Error Problem reading the EEPROM data coming from the Motor Control Module Primary Fault Motor Control Module fault Action Replace Motor Control Module 11101010 Lid Lock Open Circuit Check Harness to Lid Lock and connections at the Motor Control Module and lid lock ends Primary Fault Connector to the harness either end could be at fault Action Replace Harness Secondary Source Lid Lock has failed to be activated Action Replace Lid Lock Tertiary Source Motor Control Module has not responded to the Lid Lock being activated Action Check the lid has a tang and is fitted correctly to activate the Lid Lock If this is all in order the Motor Control Module must be at f
31. drip into the inner basket when the machine is not in use 1 8 Thermistor NTC type temperature sensor Thermistor Resistance 10 0000 77 F 25 C 1 9 Cabinet Pre painted steel 1 10 Lid ABS plastic co injected 1 11 Top Deck Polypropylene 1 12 Inner Basket Stainless steel Grade 430T Basket base and balance ring Polypropylene The inner bowl on the large machine has a series of small bumps around the base of the inner bowl These bumps are designed to improve wash performance by increasing load turnover and movement Note The inner bowl is backwardly compatible with all earlier large machines Inner Basket Weight Large 23 10 9 702 10 480kg 2759 Inner basket speed Fast Spin 1 000 RPM Medium Spin 700 RPM Slow Spin 300 RPM Stir Speed 25 RPM 517792 1 13 Outer Basket Aluminium insert over moulded with polypropylene 1 14 Console ABS plastic with ABS plastic insert for display module 1 15 Agitator Polypropylene 1 16 Fabric Softener Dispenser Dosage 75CC 1 17 Electric Supply Operating Voltage 110 120V AC 60Hz Maximum Current 7 0 amps 1 18 User Information User Guide 420900 Compact Disk 420353 1 19 Lid Lock Resistance 630 10 68 F 20 C Note Normally low voltage potentially 110V if harness is grounded on the cabinet 1 20 Control Panel EcoSmart Power Wash Progress ecosmart Long Wash Short Wash Rin Spin Smart Touch Cycles O 06500666 S
32. e is empty of water carry out a clutch disassembly procedure and check the spline drive 3 Next check that the pressure tube has not come off and that it is not kinked Secondary Source Motor Control Module Action Replace Motor Control Module 00101001 Temperature Sensor Fault Thermistor The temperature sensor is measuring temperatures above 230 F 110 C The fault is probably due to a short circuit in the sensor line This fault is only applicable in the GW models Primary Source Thermistor Action 1 Check the connection from the thermistor the Motor Control Module 2 Check the resistance of the thermistor Resistance should be 10kQ 77 F 25 C or 12 5kQ 68 F 20 C Replace if faulty 3 Replace the Motor Control Module 00101101 Display Memory Check Fault On power the display has checked its memory against a known reference and found differences Primary Source Display Module Action Replace Display Module 00101110 Display Memory EEPROM Check The Intuitive Display has detected a problem with its internal EEPROM Primary Source Display Module Action Replace Display Module 00110000 Hot and Cold Valve Coil Faulty The Motor Controller module has measured voltages from the valve diagnostic circuit that indicate both the hot and cold valves are faulty The most likely cause is that the valve harnesses have not been connected correctly or the valve is open circuit Primary Source
33. eactivated if it happened to be on a spin cycle 2 10 Inner and Outer Baskets The outer basket is the assembly to which all the motor pump system suspension rods etc are mounted Within the outer basket are the inner basket and the agitator During spin the agitator and inner basket have to be coupled together and turn as a single unit In agitate the agitator and inner basket are free to rotate independently The inner basket is free to move in a vertical direction The position of the inner basket is determined by the water level At the base of the inner basket is a flotation chamber consisting of a number of individual cells When the machine is filling with water the pressure on the air in these cells increases as the water level rises until eventually the inner basket floats upwards and disengages the driven spline from the drive spline This action frees the agitator from the inner basket and allows it to move freely in both directions 17 517792 When the water is draining the pressure on the air trapped the cells of the flotation chamber decreases allowing the inner basket to settle back down onto the drive spline and re engage the driven spline thus allowing the agitator and inner basket to turn as one unit The floating basket is also used to detect if the user has selected the correct water level for the size of the clothes load The point at which the basket starts to float is determined by the water level and the si
34. ealistically high level for greater than 2 seconds This suggests that the motor current sense circuit is faulty Primary source Motor Control Module Action Replace Motor Control Module 01110001 AC Pump Thermistor Short Circuit The AC Pump thermistor has been detected as being short circuit This means that the Motor Control Module can no longer monitor AC pump Triac temperatures correctly Primary source Motor Control Module Action Replace Motor Control Module 10000010 Single Rotor Position Sensor Error The Motor Control Module has found an error in the pattern received from the Rotor Position Sensor Likely causes of this fault are a bad connection on the harness between the Rotor Position Sensor and the Motor Control Module or a faulty Rotor Position Sensor Primary Source Wiring Action Check for corrosion on the RAST connector of the Rotor Position Sensor and the Motor Control Module connector Secondary Source Rotor Position Sensor Action Check the Rotor Position Sensor with an R P S tester Replace if faulty Tertiary Source Motor Control Module Action Replace Motor Control Module Quaternary Source Rotor Action Ensure the correct rotor for this phase of machine has been fitted Refer to Section 2 7 2 10001000 Motor Stall The Motor Control Module has been unable to start the motor Possible causes of this fault are Faulty motor harness faulty or jammed motor seized bearings or seals fau
35. ed a leak Primary Source Pump System Action 1 Check the height of the drain hose outlet Minimum 33 46in 850mm maximum 47 24in 1200 2 Check that the hose guide is fitted and check that the hose does not protrude more than 78in 20mm beyond the guide Secondary Source Mechanical Action 1 Check the pressure tube connections on the outer basket and Motor Control Module 2 Check that the drive shaft seal and the pump housing seal have not developed a leak Tertiary Source Motor Control Module Action Replace Motor Control Module 32 517792 37 38 39 00100101 Pump Blocked Error No change the water level While draining the water level reading from the pressure sensor has not changed for over 3 minutes There are three likely reasons for this fault One is that the drain hose or the pressure switch hose has been squashed or kinked and the pump out rate has been dramatically reduced The second possibility is that the pump is partially or fully blocked The third is that the pump is not operating due to Motor Control Module wiring or pump failure This fault could also appear if the machine is pumping to an unusually high head of drain hose or into an extended length of drain hose The fourth possibility is a diverter valve fault or blockage water level is not altering as the diverter is stuck in the recirculation mode giving the module the appearance the pump is not lowering the water level Primary S
36. emory error Primary Source Motor Control Module Action Replace Motor Control Module 00001000 Size Switch Error The Display size switch setting does not match that which is stored in memory Action GW Machines Reselect the size of the machine by using the SIZE SETTING MODE To set the size switch turn the power on at the power point and off at the console Press and hold Wash Temperature Setting Up then press Power EcoSmart will give 4 short beeps and the pattern of LEDs will change e Press Spin Speed Up the Spin Hold LED should be on for the 7 5 1 8 0kg 650mm wide e Press Power to confirm the setting and also exit this mode 31 517792 10 12 36 Action IW Machines access Size Setting Mode push and hold the Fabric Care button and then press the Power button to enter Size Setting mode Push the Adjust button to select the 650mm L size on the display screen Pushing the Power button will lock the size into the module s memory Note Fault code 9 will only be logged into the memory of the Intuitive Eco machines EcoSmart can display this fault but it will not be recorded 00001010 Temperature Sensor Thermistor Error The temperature sensor may be open circuit or the ambient temperature is below 14 F 100C Primary Source Thermistor Secondary Source Motor Control Module Action 1 Check the connection of the thermistor to the Motor Control Module 2 Check resistan
37. ervice To turn the recycle feature on follow the procedures below 1 Enter diagnostic mode Refer to Section 4 2 Press WATER LEVEL UP so that the Medium water level LED is lit 3 Press POWER to turn the display off the 3 rightmost wash progress LEDs will be flashing 4 Press POWER to turn the machine on The machine can now be tested on any cycle Note This feature is designed as a service aid only and should be OFF in the customer s home To return to normal operation and to return the recycle feature to the factory setting switch the machine off at the wall or disconnect from the mains supply 22 517792 4 6 Hot Basket Flag If a EcoSmart machine has been filled with hot water and has not had cold rinse it will not spin up to its full soeed of 1000 RPM Its maximum speed will instead be restricted to a maximum of 700 RPM This is to prevent distortion of any internal plastic componentry that may occur at a high spin speed To check to see if this flag has been enacted firstly enter diagnostic mode Refer to Section 4 The LED adjacent to SOFTENER RINSE will be lit To clear this flag and allow EcoSmart to spin to either press the OPTIONS button while in diagnostic mode or put EcoSmart through a complete final rinse 4 7 Data Download Enter diagnostic mode Press START PAUSE The Lid Lock LED will now be on and flickering Place the download pen over this LED and follow the instruction
38. evered or fallen off during agitate Alternatively the pressure sensor may be faulty Primary Source Mechanical Action Check that the pressure tube is intact and has not been cut Secondary Source Motor Control Module Action Replace the Motor Control Module if the pressure tube shows no sign of being faulty 00100111 Pressure Tube Fault The probable cause of this fault is that the pressure tube has become blocked or kinked or has fallen off completely Alternatively the pressure sensor may be faulty Primary Source Mechanical Action Check that the pressure tube is intact and not blocked with water or dirt and is not kinked Secondary Source Motor Control Module Action Replace the Motor Control Module 33 517792 40 41 45 46 48 00101000 Basket Dis engage Fault While carrying out a basket check the Motor Control Module has found that the basket is not engaged even though the pressure sensor indicates that the basket is empty The Motor Control Module continues to check for 2 minutes after which time it displays this fault The first two areas to check are the clutch and the pressure tube If these two appear correct then the fault could be in the pressure sensor in the Motor Control Module Primary Source Mechanical Action 1 Check that there are no clothes or other foreign objects preventing the clutch from re engaging Excessive suds can stop the basket rotating 2 If the machin
39. from dirty wash water Cold water below 68 F 20 C does not wash effectively Select the wash temperature according to soil type For example blood and mud are better washed in cold water while sweat and oil based soil wash better in warmer water Loads made up of articles of varying sizes will wash better e g full loads of sheets may not wash that well Hard water requires more detergent than soft water 11 3 Linting Wash lint givers eg towels flannelette sheets separately from lint collectors eg synthetic fabrics Over loading the washer can increase the likelihood of linting Insufficient detergent for the load can increase linting as there will not be enough detergent to hold the lint in suspension Over drying synthetic fabrics in a dryer can cause a build up of static electricity and result in the fabrics attracting lint 11 4 Detergent Residue Over loading the washer can result in detergent residue being caught in the creases of the fabrics If this occurs decrease the load size Some detergents need to be pre dissolved Check the instructions for the detergent Cold ambient temperatures cold washes or short agitation times may not let the detergent dissolve properly In these cases pre dissolve the detergent Overdosing of detergent can also cause residue when foam breaks down and will show as white specs on the clothing Poor quality detergents can result in residue 11 5 Black Marks on Clothes A build up caused by the
40. has reset when it should not have This can be due to a Motor Control Module supply disturbance or microprocessor failure Primary Source Motor Control Module Action Replace Motor Control Module 01101101 AC Pump Triac Over Temperature This fault occurs when the electronics have detected that the temperature of the pump Triac has exceeded what would be expected under normal conditions The most likely cause of this is that the pump has gone low in resistance Primary Source Pump Action Check the pump resistance Refer to Section 1 6 Secondary Source Motor Control Module Action Replace Motor Control Module 01101110 Motor Bridge Thermistor Open Circuit The motor bridge thermistor has been detected as open circuit This means that the Motor Control Module can no longer monitor motor bridge temperatures This suggests that the motor bridge thermistor has been damaged or removed from the PCB Primary Source Motor Control Module Action Replace Motor Control Module 01101111 Motor Bridge Thermistor Short Circuit Similar to Fault Code 110 however instead of detecting an open circuit the motor bridge thermistor has been detected as being short circuit Primary Source Motor Control Module Action Replace Motor Control Module 37 517792 112 113 130 136 160 01110000 Motor Current Sense Too High This fault occurs if the Motor Control Module detects that the motor current has reached an unr
41. have detected that the lid has not been closed 1 Check that the tang on the lid is not bent or broken 2 If the lid is closed and the tang is ok replace the lid lock assembly 4 8 8 Demonstration Mode All LEDs flashing in patterns This feature is designed for in store demonstration purposes EcoSmart can draw attention to itself with a selection of flashing LEDs In this mode EcoSmart cannot be started To Select demonstration mode press and hold Advance then press Power During demonstration mode the LEDs will alternate between all on LEDs flashing and all LEDs off To return EcoSmart to normal operation the mains supply must be switched off 24 517792 4 9 Diagnostic Table To use this table firstly enter Diagnostic Mode Refer to Section 4 The different levels of information can be extracted by using the Spin Speed up and down buttons Spin Speed LEDs Diagnostic Info Displayed Level Fast Med Slow Hold 20 OFF _ siLastUserWarningNumber Fault Code at last fault if within the last 8 cycles Cycle count at last fault low byte 6 ON OFF 7 x 8 OFF 0 0 04 byte x 2210 OFF OFF 2211 OFF 12 OFF 2213 OFF 14 OFF 15 ON Diagnostic mode 0 Last User Warning Number When in this
42. he console Press and hold WASH TEMPERATURE SETTING UP then press POWER EcoSmart will give 4 short beeps and the pattern of LEDs will change To lock the size into memory Press SPIN SPEED UP the SPIN HOLD LED is on for 7 5 8 0kg 650mm wide e Press POWER to confirm the setting and also exit this mode If the size setting is wrong EcoSmart will have the following settings incorrect Auto Water Levels chosen may be incorrect e The High Water Level may be incorrect by as much as 40mm e The wash profiles may be incorrect resulting in poor wash performance or vigorous wash actions causing tangling splash over or excess linting e Water saver settings 4 DIAGNOSTIC MODE To enter diagnostic mode follow the steps below 1 Turn the power on at the power point but off at the machine 2 Press and hold WASH TEMPERATURE SETTING DOWN and then press POWER until the machine gives 2 short beeps and lights up 3 Release the buttons after the beeps as the beeps indicate diagnostic mode has been entered 4 1 Last Fault Data When in diagnostic mode the last fault can be found by pressing the SPIN SPEED UP or DOWN buttons until the HOLD and SLOW lights are illuminated Binary can then be read from the wash progress lights Wash Progress Power 4 2 Drain Pump Test GW Washer When in diagnostic mode press REGULAR to activate the drain pump To deactivate the pump press REGULAR again 4 3 Water Valve Test
43. he console to the top deck c Tilt the console forward Reassembly Refit in reverse manner 9 3 Removal of Display Module EcoSmart only a Follow instructions for removal of console Refer to Section 9 2 b Disconnect the wiring harness from the Motor Control Module c Push the tab clear and slide the module Lift the display module clear of the console p a Reassembly Refit in reverse manner EE s p j s Push tab Slide tab 41 517792 9 4 Removal of Water Valves a Follow procedures for removal of Display Module Refer to Section 9 2 Disconnect wiring harness to each coil by first pulling downwards on the retaining clip c Remove screw securing the outlet nozzle to the top deck d Pull upwards on the spigot to release the nozzle from the seal in the top deck As soon as the seal is broken most of the residual water will drain from the nozzle Remove the water valves from the top deck ensuring no water comes in contact with any electrical connections Reassembly Refit in reverse manner 9 5 Removal of Thermistor a Follow procedures for removal of Display Module Refer to Section 9 2 b Disconnect thermistor wiring harness to the Motor Control Module c Slide body of thermistor out from the valve Reassembly Refit in reverse manner ensuring when refitting the thermistor that the thermistor is pushed until i
44. he tap is turned on 2 Check that the flow rate is not too low The product requires a minimum flow rate of 3 liters per minute Check that the cold water inlet hose is not connected to the hot water supply Check that there are no kinks in the inlet hoses Check that the filter on the cold inlet hose at the tap end is not blocked Check that the filter screen in the cold inlet valve is not blocked Check the resistance of the thermistor Resistance is 10 0000 77 OF 25 C Replace if well outside of this range 8 Check the size is set correctly N p OT Do 23 517792 4 8 3 Hot amp Cold Water Temperature LED s Flashing Water Possible causes Check that water is connected and that the taps are turned on Check that there are no kinks in the inlet hoses Check that the filters on the inlet hoses at the tap end are not blocked Check that the filter screens in the inlet valves are not blocked Check that the flow rate is not too low The product requires a minimum flow rate of 3 liters per minute Check that the drain hose is not too low or the drain hose is not pushed into the standpipe too far and the water is siphoning out of the machine 7 Check the size is set correctly gt 4 8 4 High Water Level LED Flashing Overloaded Product Possible causes 1 Check that the product is not overloaded 2 Check the user has not selected the wrong water level 3 Check that the rotating
45. hr ahve tiv Lid Locked Fast Med Siow Hold YO 900 Start Pause Favourite Permanent Wool Delicat Heavy Regular Delay Auto High Start Wash Water Spin Temp Level Speed 517792 2 TECHNICAL OVERVIEW This Service Manual contains information on the Product Specifications Diagnostic Mode Detailed Fault Codes and the complete disassembly and assembly instructions for the Phase 7 washing machines 2 1 Electronics 2 1 1 Motor Control Module The Motor Control microprocessor performs a wide variety of tasks Primarily it controls the electronic switching hardware to control the three phase currents in the Smart Drive DC motor The micro can accurately control not only the velocity of the motor but also the acceleration This accurate control is required to perform all the different agitator profiles or wash actions that are used for caring for clothes The Motor Control module performs the functions of spin fill wash drain and spray rinse when commanded to by the Display The Motor Control module microprocessor has a wide range of control with great accuracy over spin speed agitate action fill temperature and water level Having such control insures the wash cycle selected provides the optimum soil removal combined with appropriate gentleness for the washing and care of the clothes load The Motor Control Modules for the Phase 7 Washers are air cooled in the same way as the Phase 5 and 6 machines are and are colore
46. ideways movement to allow for shaft insertion 52 517792 BEARING INSTALLATION STEP 1 me INSTALL INNER LARGE LOCATING SPIGOT PAN QE p 0702 SMALL LOCATING SPIGOT STEP 2 INSTALL OUTER OUTER BEARING BEARING AND SPACER TUBE LARGE LOCATING SPIGOT SPACER TUBE c Ease the shaft through the bearings from inside the outer basket Take care the shaft is fitted with the threaded retaining nut section facing downwards in the direction of the base d Fit the shaft retention nut Use the spline tool and spanner to tighten the shaft retention nut e Invert the outer basket Take care not to damage the shaft or flooring Fit the assembly thimble sleeve onto the shaft before fitting the seal Lubricate the seal outside diameter with liquid detergent and then slide into position by pressing down on both sides of the seal Note The seal should be flush with the lip on the base of the outer basket 53 517792 11 WASH PERFORMANCE INFORMATION 11 1 Creasing Creasing can be caused by over loading the washer or the dryer Permanent Press or Delicate cycles have been designed to minimise creasing as they use a lower spin speed Do not leave wet clothes to sit in the washer or laundry basket 11 2 Soiling Soiling is the result of insufficient detergent for the load White clothes are better washed separately Separate lightly and heavily soiled items as clothes can pick up soil
47. l Module For details on the wash temperature adjustment Refer to Section 2 4 1 amp 2 4 2 Specifications NTC type temperature sensor Thermistor Resistance 10 0000 77 F 25 C 2 4 1 Wash Temperature Adjustment 1 Turn machine on at the wall but do not press POWER 2 Press START PAUSE and hold down then press POWER Two quick beeps will be heard and the machine will show an unusual pattern of lights In this mode the lights are used to indicate the different options available 3 Select the WASH TEMPERATURE to be adjusted 4 The wash progress lights show the temperature adjustment possible for that temperature Pressing the ADVANCE will cause the wash progress light that is on to change Advancing the Wash Progress light will increase the wash temperature If the ADVANCE button is kept pressed the light will scroll back to the coldest setting available for that wash temperature Colder Hotter Wash Progress Lang Wash Short Wagh Spin gt 2 4 2 Controlled Cold If the cold water temperature is very low below 68 F 20 C a very effective wash will not be obtained The controlled cold option solves this problem by adding a small amount of hot water to raise the temperature of the wash We have called this Controlled Cold 1 Turn machine on at the wall but do not press POWER 2 Press START PAUSE and hold down then press POWER Two quick beeps will be heard and the machine will show an unusual
48. level use the binary count on the Wash Progress LEDs as used to obtain the last fault data Use the chart below to identify which was the last user warning BinaryCount User Warning 0 3 12 08 0 6 12 Diagnostic mode 1 Last User Warning Cycle Position To find out which stage in the cycle the last user warning occurred use this level A LED on the wash progress LEDs will identify the stage ie if the user warning was suds in diagnostic level 0 and the 1 Rinse LED was lit in this level this was the stage in the cycle where the user warning occurred Diagnostic mode 3 Last fault data This level is sometimes referred to as the detailed fault code By adding up the LEDs on the wash progress in binary form Refer to Section 4 this will relate to a fault code fault codes are contained in the last section of this manual If there are no LEDs lit a fault code hasn t occurred in the last 8 cycles Diagnostic mode 5 amp 6 Cycle count at last fault Low byte High byte These levels will indicate how many cycles ago the last fault occurred Even though the last fault gets wiped from diagnostic level 3 after 8 cycles the cycle where the fault occurred is permanently stored in the memory The low byte refers to binary numbers from 1 through to 128 The high byte Refers to numbers from 256 though to 32768 It always pays to check the low and high bytes 25 517792 Diagnostic mode
49. lty Motor Control Module faulty Rotor Position Sensor or harness Primary Source Wiring Action Measure check the motor harness connectors and motor for discontinuity This can be done by taking a resistance measurement between phases of the motor harness at the Motor Control Module end Nominal resistance should be around 32Q Secondary Source Motor Action 1 Check free rotation of the agitator and basket by rotating by hand Bearings and seals may be seized 2 Check the Rotor Position Sensor and associated harness for water mechanical damage or corrosion Tertiary Source Motor Control Module Action If the primary and secondary checks pass inspection then replace the Motor Control Module 10100000 Basket Engaged The basket has re engaged itself during agitate Possible causes for this are a leak in the air bell the basket is over loaded with clothes the clutch has jammed or is fouled with a foreign object Primary Source Mechanical Action 1 Check that the rotating basket assembly is not jammed to the agitator with any foreign object that may be caught under the agitator skirt 38 517792 230 232 233 234 235 236 237 2 Check that the clutch teeth are not locked together with dirt lint etc 3 Make sure the basket is not overloaded with too many clothes 4 none of the above appear to be at fault then check the air bell at the bottom of the inner basket for leaks Secon
50. machine must be taken out of the Stand By mode To do this the POWER button will have to be pressed or the machine turned off and back on at the power point 2 3 Out of Balance Detection Bump Detect Past electronic machines have used a lever connected to a mechanical switch to detect if the load in the inner basket is out of balance On Phase 7 machines this system has been replaced with electronic sensing Known as Bump Detect Bump Detect is software written into the Motor Control Module which looks at specific feedback from the Rotor Position Sensor No fault codes are associated with Bump Detect and there are no hard and fast tests that can be carried out machine continually goes into an out of balance condition then the following needs to checked in the order given 1 Even distribution of the clothes load 2 Ensure that the machine is both level and stable on the floor 3 Check the weight of the inner basket 23 10 9 7oz 10 480kg 2759 4 Check the RPS using a RPS Tester Note If the OOB problem persists after checking the above we would then recommend replacing both the suspension rods and the rotor It is highly unlikely that the Motor Control Module will be the cause 10 517792 2 4 Water Temperature Sensing The thermistor for sensing water temperature is located in the back of the outlet elbow on the valve assembly and is connected directly to the Motor Contro
51. mall agitate type actions During this action the machine determines if the inner basket has floated If it has the machine will determine the required water level and check if the operator has selected the correct level If the inner basket has not floated the machine will continue filling and check again later The water level at which the inner basket floats is not necessarily the same as the final water level 2 10 2 Detection of Inner Basket Re Engagement Basket Check After the water has drained the inner basket will sink down and re engage onto the drive spline To ensure the inner basket has re engaged correctly the machine will carry out a basket re engage test sequence basket check Basket check consists of a series of short agitate type actions before the spin cycle starts A sound may be heard as the inner basket re engages 2 10 3 Balance Rings The inner basket has 2 balance rings one at the top and one at the bottom These are sealed compartments half full of water This water allows the basket to balance If one or both of these rings have lost water then the inner basket must be replaced The easiest way to determine a loss of water is to weigh the baskets on n accurate set of scales Inner Basket Weight 23 10 9 7 2 10 480kg 275g 18 517792 2 11 Agitator The agitator design differs from conventional designs in that it is made of very flexible plastic that bends and flexes as the clothes are moved aroun
52. n reverse manner Note The inlet nozzle be removed when the top deck is lifted 9 10 Removal of Neck Ring a Follow procedures for removal of lid Refer to Section 9 1 b Carefully remove the two lid buffers from the front side top of the deck by levering upwards taking care not to damage the top deck c Remove the two screws under the buffers securing the top deck to the cabinet d Lift the top deck upwards e Release the bias spring from the front left suspension rod f Unclip the neck ring from the outer basket and remove Reassembly Refit in reverse manner 9 11 Removal of Agitator a Lift lid b Remove fabric softener dispenser Release the agitator bolt by turning ant clockwise d Lift agitator out and clear Reassembly Refit in the reverse manner 44 517792 9 12 Removal of Inner Basket a Follow procedures for removal of Neck Ring Refer to Section 9 10 b Follow procedures for removal of Agitator Refer to Section 9 11 c Lift inner basket upwards and clear of machine Note If the inner basket is tight on the shaft pressure may need to be placed on the top of the shaft while at the same time jiggling the inner basket upwards Reassembly Refit in the reverse manner 9 13 Removal of Clutch Mechanism Spline Drive Spline Driven a Follow procedures for removal of Inner Basket Refer to Section 9 12 b Remove the 3 screws securing the spline
53. ocedures below Enter diagnostic mode Refer to Section 4 Press WATER LEVEL DOWN so that the low water level LED is lit Press POWER to turn the display off the 5 leftmost wash progress LEDs will be flashing Press POWER to turn the machine on The machine can now be tested on any cycle To turn the restart feature off either repeat the steps above switch off power to the machine The restart feature can be permanently programmed in to the machine s memory When in diagnostic mode press and hold ADVANCE down at the same time as pressing WATER LEVEL DOWN A long beep will acknowledge the setting has been retained in EEPROM Press POWER to retain selection as with size switching To remove from the permanent memory repeat the above procedure Note This feature is designed as a service aid only and should be left on in the customer s home To return to normal operation and to reset the restart feature to the factory setting switch the machine off at the wall or disconnect from the mains supply 4 5 Recycle Feature The recycle feature when enabled will cause the machine to continuously repeat the cycle that has been selected At the completion of the spin cycle the machine will power off briefly then power back up again and will start the cycle programmed This feature would be useful to help identify an intermittent problem and would be best used if the machine had been taken back to a workshop for s
54. odule and then retest If water levels are outside these limits replace the Motor Control Module e Otherwise it could be that the machine was overloaded or in a humid environment Too much detergent could have been used 12 3 Noisy If the user is complaining about noise it may be in a number of different areas Is the noise during spin Is ita banging sound This would typically be the drain hose inlet hoses mains lead harness If it is an out of balance noise check that the machine is level and stable Check the bias spring and balance rings Remove the inner basket and check that its weight is within specification Refer Section 1 12 If it is a clunk that occurs up to 3 times per cycle this would be a basket check and is completely normal It occurs when the machine is draining empty This is a feature and a noise cannot be reduced Other things to check are 15 machine level all four feet equally Check the mains lead inlet hoses and drain hose outside the wrapper behind the machine Check the harness and drain hose inside is not banging on the wrapper during spin Check the bias spring is fitted correctly Check the 2 balance rings in the inner basket contain water Check the basket weight 55 517792 Check for noisy suspension rods the inner basket or agitator are noisy check for obstructions Check the spline drive is clean If there is a grating sound
55. on this has a value of 1 The Most Significant Byte MSB is the first wash LED this has a value of 128 if it is on The intermediate LEDs have values of 64 32 16 8 4 and 2 By adding up the value of all the LEDs that are illuminated the 8 bit binary value may be calculated Note If the Spin LED is optically downloading it will be flickering this does not necessarily count as part of the 8 bit value To calculate a 16 bit value eg cycle count TOTAL high byte x256 low byte 30 517792 8 DETAILED FAULT CODES N SMART DRIVE NT PHASE 7 EcoSmart amp Intuitive Eco DETAILED FAULT CODES INTRODUCTION The format for fault description in this booklet follows the Primary Secondary Tertiary and Quaternary fault source system These sources have mostly been arranged in order of most likely source of fault but in some cases the sequence has been modified to aid the servicing procedure It should be noted that the fault source Pump System includes the pump and drain hose assembly These fault codes are specific to the Phase 7 machines 8 1 Fault code shows the last recorded fault Always confirm fault FAULT DESCRIPTIONS 00000001 Motor Control Module Fault The Motor Control Module has encountered an error when writing to an EEPROM address Primary Source Motor Control Module Action Replace Motor Control Module 00000011 Motor Control Module Fault The Motor Control Module has found a m
56. ource Pump System Action 1 Check that the drain hose has not been kinked 2 Check the length of the drain hose and try to reduce the length if excessively long 39 36in 1 metre extension hose of the same diameter fitted to the existing drain hose is the maximum allowable length 3 Check for open circuit windings in the pump Note Pumps are fitted with a thermal cut out which will reset on cooling 4 If the basket is empty of water remove the pump from the pump housing and check that it is not blocked Also check the drain hose is not blocked 5 If the basket contains water then service the pump from the top of the machine by removing the top deck and inner basket Bail out the water remove the pump cap and hood and clear the restriction Secondary Source Wiring Action 1 Check the pump harness is connected correctly to the pump 2 Check continuity of the pump harness Tertiary Source Motor Control Module module Action Activate the pump by operating the machine in spin mode Check the pump is rotating If it is not operating and Primary and Secondary checks have been performed then replace the Motor Control Module 00100110 Pressure Sensor Fault The Motor Control Module has recorded a water level of empty while it is agitating The water level must have been greater than empty for the machine to enter the agitate mode initially The most likely cause of this fault is that the pressure sensor hose has been s
57. ower up the Motor Control Module has checked its memory against a Known Reference and found differences Primary Source Motor Control Module Module Action Replace Motor Control Module 01000100 Pressure Transducer Error Count Too High The pressure transducer has measured a water level far above what the machine should physically be able to measure This suggests that the pressure sensor has been disconnected from the Motor Control Module damaged or not actually placed on the PCB Primary Source Motor Control Module Action Replace Motor Control Module 01000101 Pressure Transducer Error Zero Too Low The pressure sensor is zeroed in the factory but to compensate for zero drift during the life of a product the zero is adjusted at the end of each cycle if required The product only zeros the pressure sensor once on first power up when the Pressure Transducer EEPROM locations are out of the expected zero bounds During the zeroing process if the zero value is below what is expected then fault code 69 is flagged Primary Source Motor Control Module Action Replace Motor Control Module 01000110 Pressure Transducer Error Zero Too Low Similar to fault code 69 however it protects against a zero which is too high and could cause flooding Primary Source Motor Control Module Action Replace Motor Control Module 01001000 Pressure Transducer Error Maximum Positive Drift Over the life of a product it is ex
58. ows an incorrect reading we would then recommend testing the stator from underneath the machine as there could be a fault in the wiring harness To test the stator both rotor and stator need to be removed Refer to Sections 9 16 and 9 17 Note Two clamp plates are used to secure the Stator one on each side The four bolts are tightened to a torque of 5Nm The plastic bolt for securing the Rotor requires a 16mm socket and should be tightened to 8Nm Testing the Stator After removing the Stator it can now be tested i b C a OS Test points are Red Blue Red Yellow Blue Yellow The value should be approx 320 10 k a 32 09 across any of the two windings TW 1 2 7 2 Rotor The rotor is also unique to the Phase 7 machines It has 16 blocks containing 3 individual magnets as opposed to 14 blocks containing 4 magnets for Phase 5 and Phase 6 machines The rotors between Phase 7 and previous Phases of machines can physically be interchanged however electrically they are incompatible Phase 7 rotor is fitted to a Phase 6 or earlier machine fault code 240 will occur Conversely fault code 240 will also occur if a rotor from a Phase 6 or earlier machine is fitted to a Phase 7 machine Apart from the number of magnets the other and easiest way to identify the Phase 7 rotor is by the number of
59. pattern of lights In this mode the lights are used to indicate the different options available 3 Select COLD wash temperature 4 The Wash Progress lights show the temperature adjustment possible When the first progress light is on the machine will fill with cold water only Press ADVANCE to select the second light the EcoSmart will control the temperature to approximately 68 F 20 C Each following light equals approximately a 33 8 F 1 C temperature rise 517792 2 5 Water Valves The Phase 7 machines use a new dual valve block assembly Independent coils control the hot and cold water supply which feeds the water through a common outlet The valve block has a location feature for the thermistor 2 6 Water Level Measurement The machine is fitted with a pressure sensor which can control the fill to any water level The pressure sensor is incorporated within the Motor Control Module and cannot be removed The pressure tube connects from the Motor Control Module to the air bell at the bottom of the outer basket and is part of the harness assembly Care must be taken when removing or refitting the pressure tube to the pressure sensor as too much force can damage this device 12 517792 2 6 1 Manual Water Level The agitator has 5 levels marked on its stem that can be used to help the user select the correct water level Select the correct water level by using the mark nearest to the top of the
60. pected that the pressure transducer characteristics will drift slightly To compensate for this the zero is re calibrated at the end of every cycle If this zero is significantly different to the original factory programmed zero the fault code 72 is flagged Primary Source Motor Control Module Action Replace Motor Control Module 36 517792 104 105 106 108 107 109 110 111 01101000 See Fault Code 106 01101001 Comms Error Time Out These faults are reported when the Display Module detects an error in the communications between the Display Module and the Motor Control Module Primary Source Display Module Action Replace Display Module Secondary Source Motor Control Module Action Replace Motor Control Module Tertiary Source Rotor Position Sensor Action Replace Rotor position Sensor If this corrects the fault refit the original Display Module and or Motor Control Module 01101010 Display Module to Motor Control Module Communications Error These faults are reported when the Display Module detects an error in the communications between the Display Module and the Motor Control Module Primary Source Display Module Action Replace Display Module Secondary Source Motor Control Module Action Replace Motor Control Module 01101100 Comms CRC Error See Fault Code 106 01101011 Motor Control Module Reset Error The Display Module has detected that the Motor Control Module
61. play Module Secondary Fault Motor Control Module has failed Action Replace Motor Control Module 11110011 Stepper Test Failure Rotor Position Sensor fault The Motor Control Module has attempted a motor step test and found the motor has not stepped to the correct position Primary Fault Wiring Action See Fault codes 53 and 54 11111100 Bridge Test Failure The Motor Control Module has tested the motor bridge electronics and sensed current when there should not have been any Primary Fault Motor Control Module Action Replace Motor Control Module 40 517792 9 SERVICE PROCEDURES In order to service and to gain access to components within EcoSmart and Intuitive Eco certain procedures must be followed These procedures are set out below Servicing note a To avoid stripping screws not overtighten when re assembling parts If using a power screwdriver have the torque setting on low b Take care not to damage wire terminals on removal as some of these have release clips completion of any service carried out to the washing machine all safety tests as required by law must be carried out 9 1 Removal of Lid a Open the lid fully then lift off vertically Reassembly Refit in reverse manner ensuring that the hinge lugs on the lid are vertical 9 2 Components in Console Area a Remove the lid Refer to Section 9 1 b Remove the two screws at the rear of the console securing t
62. s supplied with the data download program 4 8 User Warnings There are a number of warnings which are generally caused by the user or poor installation These warnings should be able to be corrected by the user EcoSmart signals user warnings by flashing LEDs and arippling set of 5 beeps repeated every 6 seconds This is the same tone that is heard when EcoSmart is first plugged into the mains power Most of this information is available to the user in the Use and Care Manual 4 8 1 Hot Water Temperature LED Flashing Insufficient Hot Water Possible causes 1 Check that the hot water is connected and that the tap is turned on 2 Check that the water temperature is not too low The water temperature may need to be 1409 60 C for a hot wash Check that the hot water inlet hose is not connected to the cold water supply Check that there are no kinks in the inlet hoses Check that the filter on the hot inlet hose at the tap end is not blocked Check that the filter screen in the hot inlet valve is not blocked Check the resistance of the thermistor Resistance is 10 0000 77 F 25 Replace if well outside of this range 8 Check the size is set correctly Note If the machine is set to controlled cold hot water be required to achieve 68 20 C 4 8 2 Cold Water Temperature LED Flashing Insufficient Cold Water Possible causes 1 Check that the cold water is connected and that t
63. status could not be determined Primary Source Loading Action Remove items until the remaining ones can move freely or rearrange the load so that the clothes are evenly distributed around the basket or select a higher water level If the load was to one side of the basket or too heavy it can be possible for the agitator to bind in one direction when trying to sense basket float Secondary Source Mechanical Action 1 Check the machine is not siphoning 35 517792 57 60 68 69 70 72 2 Check that there clothes or other foreign objects preventing the clutch from re engaging and that there aren t any defects with the clutch mechanism 3 Check that the pressure tube has not come off and that it is not kinked Tertiary Source Rotor Position Sensor Action Replace the Rotor Position Sensor Quaternary Source Motor Control Module Action Replace the Motor Control Module 00111001 Brown Out During Display EEPROM Write Fault The Display has requested the Motor Control Module to perform an EEPROM write Prior to writing the Motor Control Module has tested the 15 Volt supply and found that it is below the safety level for writing EEPROM and has reported this to the Display This may be due to transients at the time of writing or due to a faulty Motor Control Module Primary Source Motor Control Module Action Replace Motor Control Module 00111100 Motor Control Memory Check Fault On p
64. t but prevent the lint from following The lint then floats to the surface of the water between the inner and outer basket and remains there until it is flushed out the drain at the end of the wash cycle ee Y s UT was qill om As result of the agitator action lint and wash i Automatic Lint Removal System 2 13 Fabric Softener Dispensing TYPE It is recommended that softener sheets should be used in the dryer rather than using liquid softener in the washing machine Liquid softener has been known to produce a waxy build up inside washing machines called Scrud We do however provide a fabric softener dispenser for those who prefer liquids It is recommended thinner varieties be used over thicker ones as they dispense more cleanly WHERE The liquid fabric softener goes in the dispenser cup on top of the agitator The fabric softener is automatically dispensed into the final deep rinse In this way the fabric softener and detergent are separated as they are not compatible 19 517792 Pour fabric softener into the dispenser as shown The dispensing stages 1 Fabric softener remains in the dispenser cup during the fill agitate and drain phase of the wash program 2 During the first phase of the spray rinse it is centrifuged out of the cup into the body of the STAGE 1 STAGE 2 dispenser 3 The fabric softener is held hard up against the sides
65. t comes to a stop against the back wall of the elbow Thermistor gt 9 6 Removal of Motor Control Module a Follow procedures for removal of Display Module Refer to Section 9 2 b Disconnect all wiring harnesses to the Motor Control Module c Remove the pressure tube by squeezing on the legs of the spring clip Pull gently on the tube to slide it off the spigot Note If too much force is used on removal or reinsertion damage to the pressure transducer may occur d Pull the tab on the top deck harness clamp towards the front to release the Motor Control Module Pull tab 4 Lift the Motor Control Module upwards at the front and out Reassembly Refit in reverse manner Important When refitting pressure tube to pressure transducer ensure that the pressure tube is clear of any water droplets before operating the machine on a fill cycle If the basket is full of water drain the water then blow down the tube 42 517792 9 7 Removal of Cord Set a Follow procedures for removal of water valves Refer to Section 9 4 b Disconnect the mains plug to the Motor Control Module c Slide the strain relief to the left and slide out Reassembly Refit in reverse manner When refitting the thermistor ensure that the thermistor is pushed until it comes to a stop against the back wall of the elbow 9 8 Removal of Lid Lock a Follow procedures for components in console area Refer to Sec
66. tion 9 2 b Disconnect lid lock wiring harness to the Motor Control Module c Remove Motor Control Module from the top deck Refer to Section 9 6 leaving all remaining harnesses connected d Remove wiring cover from top deck e Carefully remove the two lid buffers from the front side top of the deck by levering upwards taking care not to damage the top deck f Remove the two screws under the buffers securing the top deck to the cabinet g Lift the top deck upwards and remove the h screw securing lid lock to the underside of the top deck h Move the front of the lid lock downwards and outwards i Unclip the right hand rear tab of the top deck from the cabinet and raise the corner of the top deck upwards slightly to allow the wiring harness to be removed Reassembly Refit in the reverse manner 43 517792 9 9 Removal of Deck a Follow procedures for removal of Motor Control Module Refer to Section 9 6 b Follow procedures for removal of water valves Refer to Section 9 4 c Follow procedures for removal of cord set Refer to Section 9 7 d Carefully remove the two lid buffers from the front side top of the deck by levering upwards taking care not to damage the top deck e Remove the two screws under the buffers securing the top deck to the cabinet f Lift the top deck upwards and release the two rear tabs g Lift the top deck clear Reassembly Refit i
67. ure for removal of Stator Refer to Section 9 17 b Disconnect the harness plug to the RPS c Unclip the RPS by releasing the tabs on either side of the RPS holder d Slide RPS upwards Reassembly a Slide the legs of the RPS housing into the Stator until the retaining clips engage b Refit RPS harness into strain relieving labyrinth The adjacent photo shows the main harness connected to the RPS The plastic retaining clip is part of the main harness and is used to provide support to the connector as PCB is single sided 47 517792 9 19 Removal of Pump Lay machine down or against a wall If leaning the machine against a wall ensure that the machine is stable and take necessary precautions not to damage the wall or the machine b Remove the wiring harness to the pump and the earth wire c Release the locking tab by pulling it away from the pump Keep pressure on the tab and turn the body of the pump in an anti clockwise direction Continue to turn until pump disengages Note Approximately 250mls of water remains the pump sump after pump out and will spill when the pump is removed Take care not to spill this water over electrical connections by using a towel or small container to catch the water Reassembly a Locate the bayonet fixture correctly then turn the pump in a clockwise direction until you hear the locking tab clicks into place b Connect the
68. used the solenoid to blow Secondary Source Motor Control Module Action Turn the power off at the machine but leave the power on at the wall then measure the voltage across the terminals of the wax actuator If a reading of 230V is achieved the motor controller has failed due to a valve fault and both will need to be replaced 00110100 Diverter Top up Fault More than 6 attempts have been made to top up the water level in the basket This then signifies the valve has not closed and is diverting to drain or the top up was not increasing quickly enough suggesting the valve has a blockage and is also draining Primary Source Diverter valve Action Remove the diverter valve and check for blockages as well as checking that the hinge mechanism on the valve hasn t broken Remove the hinge from the solenoid and check that the flap is free to move Secondary Source Wax solenoid Action Check the resistance of the wax solenoid Also look for corrosion greenish deposit on the terminals Resistance range will be between 0 7 and 2 5kQ Resistance will depend on ambient temperature and when the valve was last actuated Anything outside of these resistances and the valve should be automatically replaced 00111000 Basket Check No Valid Fault While carrying out a basket check the machine has not been able to determine a valid basket status and so the Display flags this fault This fault differs from fault 40 in that a valid basket
69. ze of the load The greater the load the more water is needed before the inner basket will float By detecting the point at which the basket floats the machine can determine whether the correct water level for the particular clothes load has been chosen by the operator If the operator has chosen a level that is too low for the load the machine will override that choice and fill to the correct level This is to ensure optimum wash performance and minimal clothes wear If the user has selected a level that is higher than necessary the machine will still fill to the users selected level NOT FLOATING 3 4 FLOATING EI C al FJ 5 1 H Fa Shar wary REI Pate ae lee ae Sac 7 1 the in F aaa anasaraara Taran Tanaman rara Fats ia Mata Sate So Bara ay 45 s aa een SSE BOWL TE loat Off Point Basket Check During fill the inner basket will rotate to ensure that the clothes are evenly saturated with water When the chosen water level is reached and before the agitate cycle is started the machine will carry out inner basket float checks basket check The inner basket will stop and commence a number of s

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