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Service Manual

1. For use in models UC 320 UC540 SAA UC540 M UCA80 UC660 550 5 UC550 M UC552 See parts list for specific parts by model 26 REVA 040412 LM5100 LIFT MOTOR Recline Bar Attachment Bp5549 285003 BB5003 See parts list for specific hand control part number BB5512 BB5514 27 REVA 040412 LM5100 LIFT FRAME PARTS LIST BB5003 Washer 380 x 750 x 062 Nylon BB5512 Pin 3 8 x 1 5 8 Zinc Clevis 1 1 Square End Chair B 28 Tywrap 8 Black BB5535 Washer 750x394x125Nylon __ BB5549 Washer 400x750x812Nyon 2 BB5566 Pin 3 8X1 ZincClevis 4 BB5567 3 8 X 2 5 8 Zinc Clevis J T BB5579 Pin 3 8 X 2 7 8 Zinc Clevis _ GM1500 LM DC INLINE MOTOR LM5100 5100 FRAME LM RS5100_ RECLINE STRAP 5100 6111 SERIES LIFT FRAME 2 ZKUC 10 jHandWand 2ButtonLED ZKAD 1 WandAutoDriveforLitChairs 5 5 RECLINE BARS FOR 5100 LIFT FRAME RB5100 M 1 RECLINE BAR MEDIUM SMALL RECLINE MECHANISMS FOR 5100 LIFT FRAME RM621L 3 WAY MECHANISM LEFT SIDE RM621R 8 WAY MECHANISM RIGHT SIDE RM8300L 2 WAY MECHANISM LEFT SIDE RM8300R 2 WAY MECHANISM RIGHT SIDE LEFT AND RIGHT IS DETERMINED BY SITTING IN CHAIR TRANSFORMER FOR 5100 LIFT FRAME Motor Chair Transformer 1 Transformer Cord 1 CALL TECHNICAL SERVICE FOR FABRIC FOAM SPRING AND WOOD PART NUMBERS AND
2. grew BB5613 RM756RMB B5613 kA x 4 x 1 V Wood Seat Frame i 7 Q 2 AQ 9 ____ BB5608 F BBWASH 5 MS3 0TP O BB5605 5 MS2 5WL gt GM1500LM RM756FB GMOKI 756R BB5512 5514 lt S BBB5514 ge 5505 BB5603 g S Dun N l For use in models UC550 S UC550 M UC550 L UC552 UC556 551 5 UC551 M UC551 L UC553 UC557 See parts list for specific parts by model 36 REVA 040412 Power Connections Install two 9 volt batterles in transformer for battery backup batteries not included Models UC211 UC320 UC330 UC540 SAA UC540 M UC540 L UC540M 26 UC480 UC550 S UC550 M UC550 L UC552 UC660 UC770 UC551 S UC551 M UC551 L 553 UC557 1 Plug the lift chair into a standard 115 120VAC wall outlet 2 Press the down arrow on the hand control until the footrest is about parallel to the floor This will expose the back brackets at the rear of chair 3 Slide the back down between the brackets until the threaded studs on the back slip thru the holes in the brackets as shown 4 Thread the flange lock nuts onto the studs and tighten securely using the supplied wrench or a 7 16 box wrench Return the chair to the seated upright position by pressing the u
3. BB5515 BB5530 Used for Models UC211 See parts list for specific parts by model 23 REVA 040412 LM5000C LIFT MOTOR LM RS5100 See parts list for specific hand control part number BB5531 LM5100 24 REVA 040412 LM5000C LIFT FRAME PARTS LIST Cap 1 Square End Chair 585 Tywrap 8 Black BB5535 Washer 750 x 394 x 125 Nylon 6 BB5549 Washer 400 x 750 x 312 Nylon 2 ___ 5566 Pin 3 8x31 2ZincClevis 4 BB5567 lPin3 8x25 8ZincClevs ____ 5579_ 3 8 x 2 7 8 Zinc Clevis 4 GM15001M DCINLINEMOTOR 1 _ LM50000 50006 LIFT FRAME LM RS5100 RECLINE STRAP 5100 6111 SERIES LIFT FRAME 2 ZKUC 10 _ Hand 2 Button LED 1 45 RECLINE BAR FOR 5000C LIFT FRAME RECLINE MECHANISMS FOR 5100 LIFT FRAME RM8300L 2 WAY MECHANISM LEFT SIDE RM8300R 2 WAY MECHANISM RIGHT SIDE LEFT AND RIGHT IS DETERMINED BY SITTING IN CHAIR TRANSFORMER FOR 5100 LIFT FRAME Motor Chair Transformer 1 Transformer Cord 1 CALL TECHNICAL SERVICE FOR FABRIC FOAM SPRING AND WOOD PART NUMBERS AND PRICING 23 REVA 040412 LM5100 LIFT FRAME ASSEMBLY LM RS5100 a BB55 9 a 4 xm x L i is RB5100 M 1 nme luv a s y E BB5531 OF BB5535 i 5535 5514 B 85515 X BB5530 5566 LM5100
4. ses re um DC Power REF PART NUMBER DESCRIPTION 1 HV3004 Massage Unit Assembly Seat 2 HV3004BB Massage Unit Assembly Back 3 HV3003 HeatPad 4 ZKAD 1 Hand Wand Auto Drive for Lift Chairs 5 HV3005 Control Box 6 HV3001 UC Heat Massage Deluxe Hand Control Ultra Comfort Line 7 GM1500 LM Motor Chair Okin Maxi Lift Motor 8 GM756R Motor Chair Okin Maxi Recline Motor Hand Convo Box Transformer 3x3 12x10 Smart Tek System Models UC550 S UC550 M UC550 L UC552 UC556 UC551 S UC551 M UC551 L UC553 UC557 19 REVA 040412 HEAT and MASSAGE ELECTRICAL SETUP MOTOR HAND CONTROLLER Gaan lac HV4101 HC b lt O lt j x T gt gt gt w QVd LOLUVAH HV4101 EXT UI 9 Pin Plug w lock 5 Pin Plug 583 REF PARTNUMBER DESCRIPTION QTY 6 GM1500 LM__ Motor Chair Led Non Transformer 1 aso MeeChaTanome 8 GM1501 APUS Transformer Cord Smart Tek System Model UC480 only Note The above drawing is for units manufactured after May 2012 Asterisk designates the current style 20 Quick Disconnect l So LED Light 7777 D A ATUM JBOX I I REVA 040412 HEAT and MASSAGE ELECT
5. 0 RTT TT 16 EPA WI MER RT 17 PIG al h ashta Qam 18 Stellar GOI B2lo lb Q su 19 UCASO Heat and Massage ee x eene EE Entorno a etai 20 Trouble Shooting with SMART III I Hm memes 21 23 37 IVI OO OG NOR 23 25 FAL 10022 eeepc ca 26 28 29 31 32 34 Ws Nr namba 35 37 Stellar Comfort Recline Mechanism 38 POWER OMIM CC LE EM LM M since ES LE sas has 39 Back PERIERE TUTTI 39 Hand E eio Su uruy uuu TEE 40 43 44 OI 45 Lift Chair Boxing 46 47 UCS40M 26 Boxing Tnstr cltlOriS ioo a eee cen 48 49 REVA 040412 About the Lift Chair Service Guide This service guide provides you with the information necessary to repair the UltraComfort 3 position 2 position and Stellar recline lift chairs The troubleshooting scenarios in this manual consist of procedures that enable you to systematically trace and correct faults in the system replacement procedures and exploded views of
6. 14 REVA 040412 SCISSOR MECHANISM PARTS RM621 3 Way Recliner Mechs RM8300 2 Way Recliner Mechs RM620 Stellar Comfort Mechs We do recommend both sides be replaced RM8300 REVA 040412 SINGLE MOTOR ELECTRICAL SETUP i 5 r5 1 A Ug K i Pul d Fo 1 LIFT MOTOR TRANSFORMER LED Light DC Power REF PART NUMBER DESCRIPTION QTY Smart Tek System Models UC211 UC320 UC330 UC540 SAA UC540 M UC540 L UC660 and UC770 Note UC480 uses the All in one hand control when configured with heat and massage Asterisk designates the current style 16 REVA 040412 DUAL MOTOR ELECTRICAL SETUP J Y 5 9 3 f MOTORS H 27 Fa 3 w mus TRANSFORMER 2 5 LED Light 4 DC Power 1 REF PARTNUMBER DESCRIPTION ______ QTY Hand Control Extension 62 Long 2 ZKUC 10 EXT Hand Control Extension 62 Long 3 2 Okin 26 28 Wide Motor 4 GMOKI CB Motor Chair Okin 26 26Wide Control Box 42008 2 5 GM1502L Motor Chair Battery Back Up Wire with LED 1 6 GM1501 A Motor Chair Transformer Smart Tek System Model UC540M 26 Asterisk designates the current style 17 REVA 040412 HEAT and MASSAGE ELECTRICAL SETUP rmn mnm 5 BENE 35 3 E 8 i IET os
7. RO51001 ASSY 2 Y reser BB5515 For use in models UC551 S UC551 M UC551 L UC553 UC557 See parts list for specific parts by model 35 REVA 040412 LM5200M RO Recline Only MOTOR ZKAD RC Tt ZK1100 EXT LM RS5100 5514 BB5514 GM1500 RM 1 BB5531 e BB5512 LM5200M RO Whole Frame 36 REVA 040412 LM5200M RO FRAME PARTS LIST Part Number Description Se ce Unit BB5003 2 BB5512 BB5514 BB5515 BB5518 BB5530 BB5531 BB5549 BB5567 Pin 3 8 X 2 5 8 Zinc Clevis GM1500 RM RECLINE ONLY MOTOR OCO a GM1500 _ COMPLETE 5200 RECLINE ONLY FRAME ASSEMBLY LM RS5100 RECLINE STRAP 5100 6111 SERIES LIFT FRAME ws ZK1100 EXT Hand Control Extension L3 ZKAD RC Wand Auto Drive for Lift Chairs RECLINE BARS RB5100 M 1 RECLINE BAR MEDIUM SMALL 1 1 RB5100 L 1 RECLINE BAR LARGE 754 RECLINE MECHANISMS Left Side Stellar Comfort Mechanism 1 RM620R Right Side Stellar Comfort Mechanism LEFT AND RIGHT IS DETERMINED BY SITTING IN CHAIR TRANSFORMER GM1501 A Motor Chair Transformer GM1501 APUS Transformer Cord CALL TECHNICAL SERVICE FOR FABRIC FOAM SPRING AND WOOD PART NUMBERS AND PRICING 37 REVA 040412 Stellar Comfort Recline Mechanism Swing bracket away while fastening bolts A N Ni BB5603 MS1 0WL RM620R RM756SB
8. 60 minutes working time is the best choice you can set the temperature and time in accordance with your own personal demands Finally the electrical power should be turned off after use Bnid O3u02 Bnid Z 5 pueH 9uoz jou euoz suonoseuuo 0434995 suonoseuuo 01900 021 Bnid z euoz IN BAd jeaH ad 91 qJ95VSVYWIHL Bnid jequin z euoz Bnid uid z f uy euoz 4 994 THW92TS VSYH3HTHIL OL pJ02 Bnid uid D 5 E OL plod weibeig uiejs S Bnid uid z uy auoz 4 uiajs s azene 0 5 5 0 uo usai5 34617 14619 JO LIIPU 037 10221 19019801 ayesedo sped p uoz jou SI uiejs s Bnid 104 seuoz sped jou 51 Bnid 104 seuoz Hand Control models currently being used 43 REVA 040412 Grease Points AN WARNING Appling any type of lubrican
9. F If still no response see Trouble Shooting with SMAHT TEK on page 19 Problem 3 If you hear the motor running but the chair won t move or partially moves check for the following A Inspect lift frame for possible breakage B Inspect push tube or gear casing for breakage C Gears may be stripped in gear casing in motor assembly D Push tube may be stripped or the fork head may be broken Tools Required The following tools are needed to service Ultra Comfort lift chairs e 8 9 10 flat head screw driver P2 P3 Phillips head screw driver e 30 torx bit Wired or wireless drill Note Driver bits can be used to speed up the repair process Chair stand Spare hair pins Zip ties 7 16 box head wrench 3 8 box head wrench 1 2 box head wrench Needle nose pliers Volt meter Clippers or scissors Retracto knife Spare rags Large vice grip White lithium grease and Zep 2000 If servicing a lift chair with the StellarComfort mechanism you will also need 7 16 amp 3 8 ratchet wrench 5 32 Allen wrench REVA 040412 Models Quick Reference Lift Hand Recline seres Sie Motor Transformer control Mechanism 540 UC UC660 Tranquility LM5100 Standard US UC 2 Button UC770 Tranquility LM5120 Standard US UC 2 Button UC550 S Stellar Comfort Small LM5100 Stellar Standard US Stellar Hand Control models currently bein
10. available parts Most replacement instructions apply to all the lift chairs in this service manual but some of them are specific to individual chairs Before troubleshooting check the following Make sure that the lift chair is plugged into a working wall outlet Check the wall outlet circuit breaker Visually check terminals for corrosion Check wires for missing insulation Check connectors for unseated pins Ensure LED lights are on Refer to Trouble Shooting with SMART on page 19 Information required prior to making a service call Serial Number Date of Purchase Description of the problem with the lift chair Lift Chair Components Lift chairs are powered by 24V DC transformers that plug into standard wall outlets and operate on standard 120V AC electricity The lift chair control system is made up of the following components Motor s Transformer e Massage Unit Hand Control e Battery Backup Wire Control Unit Extension Wire e Heat Unit e Junction Only on selected models Component Motor Location Between the lift frame and the seat Function Provides lift and recline Connections Each motor is physically connected to the chair through the lift frame and the recline straps Each motor is electrically connected to either a control unit or directly to the hand control Failure Signs Chair will not lift and or recline Motor may become noisy just before f
11. that fasten each scissor mechanism to the arm assembly AN WARNING While this next step can be done alone it does require extra attention You must remove the arm assembly without twisting the frame Excessive twisting will cause the board holding the arms together to snap 13 Stand behind the chair and pull the arms away from the chair being careful not to get the material snagged in the scissor mechanisms 14 Place the arm assembly to the side 15 Use the Phillips screwdriver to remove the screws that fasten the scissor mechanism to the footboard 16 Use the 3 8 inch socket to remove the bolts that fasten the scissor mechanism to the seat and to the footboard 17 Use the 3 8 inch socket to install the bolts that fasten the new scissor mechanism to the seat and the footboard 18 Use the Phillips screwdriver to install the screws that fasten the new scissor mechanism to the footboard 19 Place the arm assembly in place so that the bolt holes in the scissor mechanisms line up with the bolt holes in the armrest 20 Install the four 4 bolts that fasten each scissor mechanisms to the arm assembly 21 Make sure the footboard is completely closed Note When installing the lift frame the footboard must be completely closed when you fasten the lift frame to the armrest assembly or the footboard will not close properly 22 Place the lift frame onto the chair shell 23 Use the hitch pin s the clevis pin s and the washers to fa
12. the motor s from the control unit 540M26 or from the hand control extension and the transformer 5 Remove the hitch pin and the clevis pin that fastens the bottom of the motor s to the lift frame 6 Remove the hitch pin the clevis pin washers and spacers that fasten the top of the motor s to the recline straps 7 Use the hitch pin and clevis pin to fasten the bottom of the new motor to the lift frame 8 Use the hitch pin clevis pin washers and spacers to fasten the top of the lift motor to the recline straps 9 Connect the new motor s to the control unit 10 Turn the chair over onto the lift frame 11 Plug the battery backup cable into the transformer 12 Plug the transformer into the wall outlet and test REVA 040412 Lift Frame Replacement Tools needed Needle nose pliers 30 Torx screw bit wire cutters replacement zip ties and a chair stand 1 A WARNING Unplug the transformer from the wall outlet 2 Unplug the battery backup cable from the transformer 3 Gently push the chair over onto the footrest turn it upside down or gently push it over onto its side opposite of the hand control 4 Unplug the motor s hand control extension and battery backup from the control box 5 Cut the wire ties that fasten the control box to the lift frame and remove it 500 Ib only 6 Remove the eight 8 T30 lag screws that hold the lift frame to the arm assembly 7 Cut the wire ties that hold the hand control exten
13. ENSITY and SPEED Models All with standard heat amp massage Hand Control models currently being used 42 REVA 040412 Infrared Heat Only Hand Control Press ON and the temperature light will turn on Controller is pre set to a low medium heat level and a 60 minute session Once turned ON it will display the session time and will count down from the pre set 60 minutes m The temperature level can be adjusted by pressing the up or down arrows up for more TEMP TIME HEATING heat down for less heat e The time can only be adjusted when the Controller is OFF ON OFF Use the MODE button to set the time setting Adjust your time by using the up and down arrows press while the time light is on up to increase time and down to set less time Adjustments are in 15 minute increments By pressing the MODE button a second time the display will return to the temperature THERASAGE setting for any future adjustments e After setting the desired time and temperature the system will be ready to use when you press the ON OFF button A heater light will indicate that the system is on and working When your session is complete the light will go off and the controller will display your heat level Models All with Far Infrared Heat For your convenience the controller will default to the previous setting upon your next use While it is suggested that the preset temperature the second grade and
14. G AND WOOD PART NUMBERS AND PRICING 31 REVA 040412 LM6111 LIFT FRAME 5531 RB6111 1 BB5535 LM RS5100 DS pP BB5514 BB5535 i j ERI P 1 3 Mcr ts pe Ko AA PBBSSI4 XS 5515 _ in 4 5530 For use in models UC540M 26 See parts list for specific parts by model 32 REVA 040412 LM6111 LIFT MOTOR BB5003 5549 BB5549 NS Sok 2 A GMOKI28W d 4 L See parts list for specific hand control part number Transformer GM1501 A GM1502 L GM1501 APUS REVA 040412 LM6111 LIFT FRAME PARTS LIST Cap 1 Square End Chair 8 Tywrap 8 Black BB5530__ LeglevelerS 16X1 BB5531 JPin 3 8 x 2 1 2 Zinc Clevis 2 LM RS5100 RECLINE STRAP 5100 6111 SERIESLIFTFRAME 2 ZKUC 10 2 N RECLINE BARS FOR 6111 LIFT FRAME NEM RECLINE MECHANISMS FOR 6111 LIFT FRAME RM621L 3 WAY MECHANISM LEFT SIDE HEAVY DUTY 1 1 RM621R 3 WAY MECHANISM RIGHT SIDE HEAVY DUTY LEFT AND RIGHT IS DETERMINED BY SITTING IN CHAIR TRANSFORMER FOR 6111 LIFT FRAME GM1501 A Motor Chair Transformer GM1501 APUS Transformer Cord CALL TECHNICAL SERVICE FOR FABRIC FOAM SPRING AND WOOD PART NUMBERS AND PRICING 34 REVA 040412 LM5200M RO Recline Only FRAME d M 5514 LM RS5100
15. HV3000 COMPLETE g 5 RELAXOR DHV SYSTEM gt _ s cmm 1 B z l pS E WS ae lt HAND CONTROLLER E E G i 3 z QN rE m l x EN eu C00 AH WS DESCRIPTION Hand Wand Standard 2 Button Ultra Comfort 1 ZKUC 0 Wand Standard 2 Button Ultra Comfort 1 Hand Control Extension 62 Long 1 2 ZKUC 10 EXT Hand Control Extension 62 long 1 3 GM1500 LM Motor Chair Led Non Transformer 1 6 HV3001 8 HV3004 _ Seat tC 9 HV8004B Massage Back Smart Tek System Models UC211 UC320 UC330 UC540 SAA UC540 M UC540 L UC540 26 UC660 UC770 Asterisk designates the current style 18 REVA 040412 OUTLET STELLAR COMFORT ELECTRICAL SETUP ra Oem 8 concn i lt HV3000 COMPLETE C gt 8 DHV SYSTEM 3 aE B AE E jt Y E E I T ae m 110 8 E p 99 z i lues 3 2 P x 54 F Es _ Js ein ELECTRICAL TRANSFORMER 1 4 I r T B j amp L AU LED Light
16. PRICING 28 REVA 040412 LM5120 LIFT FRAME BB5514 LM RS5100 PA BB5579 RB5100 L 1 BB5531 OF am BB5535 Mtr 885514 BB5567 LM5100BP MENS BB5515 BB5530 For use in models UC330 UC540 L UC770 UC550 L UC556 See parts list for specific parts by model 29 REVA 040412 LM5120 LIFT MOTOR ASSEMBLY BB5 549 574 597 5514 CSS RI LM RS5100 NA See parts list for specific hand control part number X 59 BB5518 GM1500 LM 30 REVA 040412 LM5120 LIFT FRAME PARTS LIST BB5515 Cap 1 Square End 8 Tywrap 8 Black BB5535 Washer 750x394x125Nyon 6 BB5549 Washer 400 x 750 x 312 Nylon Pin 3 8 X 1 34 Zinc Clevis Pin 3 8 X 2 5 8 Zinc Clevis Pin 3 8 X 2 7 8 Zinc Clevis DC INLINE MOTOR RECLINE STRAP 5100 6111 SERIES LIFT FRAME ZKAD 1 Hand Wand Auto Drive for Lift Chairs ZKUC 10 Wand 2 Button LED TI TI JJ 2 m RECLINE BARS FOR 5120 LIFT FRAME RB5100 M 1 RECLINE BAR MEDIUM SMALL RB5100 L 1 RECLINE BAR LARGE 754 RECLINE MECHANISMS FOR 5120 LIFT FRAME RM621L 3 WAY MECHANISM LEFT SIDE RMe21R 3 WAY MECHANISM RIGHT SIDE LEFT AND RIGHT IS DETERMINED BY SITTING IN CHAIR TRANSFORMER FOR 5120 FRAME GM1501 A Chair Transformer GM1501 APUS Transformer Cord CALL TECHNICAL SERVICE FOR FABRIC FOAM SPRIN
17. Power Lift amp Recline Chair and Power Recline Only Chair SERVICE GUIDE Proudly Manufactured in the USA oS 401 Bridge Street Old Forge Pa 18518 gt Phone 866 793 5100 port Fax 866 255 9962 Positioning you for life www ultracomfort net REVA 040412 Table of Contents About the Lift Chair Service Guide 2 Lift Chair COMPONEN essre ce 2 4 General Trouble s 5 Tet CUM 5 Models Quick Reference 6 Replacement Instructions 7 14 Smart Tek Hand Gonitro 7 Hand Extension WIG u au u l Son Bo e aso u ua 8 _ 7 BACK ASSEMDIY 8 ROOTED 8 RTT DTE 8 Bii MR 9 umasapa DLE Vi masupa clot ped vea Edu o Ee 9 10 Mechan losses adc Side a _____6 11 12 TUTTI SETTE 12 oea PRS SS TMI d 13 14 PIECING 14 cuc ul unuy 15 Electrical Systems u uyu ub qutd Ud dee colas scan 16 20
18. RICAL SETUP tts 2o a 1 E T 5 E j E z Bs e amp i B E A SIPPIW oovan 5 Pin Plug 5 ELECTRICAL TIER OUTLET i 1 NT ren J LEDLight lex gt gt PARTNUMBER DESCRIPTION QTY 1 __ Hand Wand Heat and Massage and Lift 1 _ HV4004B Massage Back 2 HV403 HeatUnit 1 4 GM1500 M Motor Chair Led Non Transformer 1 5 GM1501 A Motor Chair Transformer 6 GM1501 APUS Transformer Cord Smart Tek System Model UC480 only Note The above drawing is for units manufactured prior to May 2012 21 REVA 040412 Trouble Shooting with Smart Tek Models UC211 UC320 UC330 UC540 SAA UC540 M UC540 L UC480 UC660 UC770 UC550 S UC550 M UC550 L UC552 UC556 UC551 S UC551 M UC551 L UC553 UC557 Problem Chair doesn t work both LED lights are off Chair doesn t work both LED lights are on Chair motor runs in one direction both lights on Chair doesn t work LED on hand control is Off Solution 1 2 Check right angle plug is connected to the transformer Check the plug end of the transformer is plugged into the wall outlet Check the fuse or breaker to the wall outlet the chair is plugged into If all above are ok defective transformer replace it Defective motor repla
19. ailure Tests See Trouble Shooting with SMART on page 19 Expected Readings See Trouble Shooting with SMART on page 19 Serviceable Must be replaced Component Hand Control Lift Recline or Recline Only Location On the arm of the chair Function Provides user interface for lift recline or recline only Connections Connected to either the control unit or the motor Failure Signs Chair will not lift and or recline Tests See Trouble Shooting with SMART on page 19 Expected Readings See Trouble Shooting with SMART on page 19 Serviceable Must be replaced REVA 040412 Component Extension Wire Location Between the lift frame and the chair frame Function Provides connection from the hand control to the motor or control box Connections From the quick disconnect in the pocket to the motor or control box Failure Signs Chair will not lift recline Tests lest continuity Expected Readings Open Circuit Serviceable Must be replaced Component Transformer Location Next to chair Function Converts AC to DC Also provides power during a power failure Note Power during a power failure only applies to the lift recline or recline only functions Connections Wall outlet and either control box or motor Failure Signs Chair will not operate Tests Test for voltage at connection to chair Expected Readings Approximately 27VDC Serviceable Must be replaced Compo
20. ce it Defective hand control replace it Check the quick release connector is plugged in and locked in the chair pocket Check the extension from the pocket is connected to the motor If all above are ok defective hand control or extension wire extension wire rarely goes bad replace hand control Models UC540M 26 Problem Chair doesn t work both LED lights are off Chair doesn t work both LED lights are on Solution 1 Check right angle plug is connected to the transformer 2 Check the plug end of the transformer is plugged into the wall outlet 3 Check the fuse or breaker to the wall outlet the chair is plugged into If all above are ok defective transformer replace it 1 Check motors are plugged into the control box If all above are ok defective control box or motors both motors rarely go bad replace control box Chair motor runs in one direction both lights are on 1 Defective hand control replace it Chair doesn t work LED on hand control is off 1 Check the quick release connector is plugged in and locked in the chair pocket 2 Check the extension from the pocket is connected to the control box If all above are ok defective hand control or extension wire or control box extension wire rarely goes bad replace control box and hand control replace hand control first to see if problem is resolved 22 REVA 040412 LM5000C LIFT FRAME ASSEMBLY LM RS5100 m BB5579
21. e hand control plug base 2 Clip the Smart Tek hand control to the black plastic hook on the side of the chair arm 28 Plug the battery backup back into the control box 29 Plug the transformer back into the wall outlet and test Scissor Mechanism Replacement Tools needed Needle nose pliers P2 Phillips screwdriver T30 screw bit wire cutters zip ties 3 8 inch socket a stool or stand for placing the chair upside down 1 AN WARNING Unplug the transformer from the wall outlet 2 Unplug the battery backup cable from the transformer 3 Reach down into the chair s side pocket until you feel the disconnect latch on the hand control extension 4 Pull back on the disconnecting latch 10 REVA 040412 5 Put one hand on the back of the extension wire plug base and one on the hand control plug base and pull the two pieces apart 6 Gently push the chair over onto the footrest turn it upside down or gently push it over onto its side opposite of the hand control 7 Unplug the transformer and the hand control extension from the motor or control box 8 Remove the eight 8 T30 lag screws that hold the lift frame to the arm assembly 9 Remove the hitch pin s the clevis pin s and the washers that fasten the recline strap s to the recline bar 10 Remove the hand control extension wire clamp 11 Lift the lift frame out of the chair shell and place it off to the side 12 Use the 3 8 inch socket to remove the four 4 bolts
22. f Press and hold MASSAGE key Massage Intensity Press INTENSITY key to choose from LO MED HI colored LEDs indicate Models UC340 UC480 selection NOTE The heat and massage is controlled by a 20 minute timer Input Power 27Vdc Switching Power Supply PWR Button Operation Red Intensity High Amber Intensity Medium Green Intensity Low No Color Turns off All Wand Functions MSG Button Operation Changing Colors Wave Mode Steady Amber Steady Mode Pulsing Amber Pulse Mode HEAT Button Operation Red Heat High Green Heat Low Arrow Key Operation Arrow Up Recline Position Arrow Down Seated Position Models UC340 UC480 Timer Functions There are two separate timer functions One for Heat and the other for Massage functions Heat Timer Heat timer is activated when the heat button is depressed Timer is factory set for 20 minutes Massage Timer Massage timer is activated when the PWR button is depressed Timer is factory set for 20 minutes Hand Control models currently being used 4 REVA 040412 Heat amp Massage Only Hand Control Press PWR to turn On or Off 15 Minute Timer Single Press GREEN 30 Minute Timer Press amp Hold ORANGE Press LO or HI to turn HEAT ON or OFF Independent 30 Minute Timer Press any or all ZONE keys to turn any ZONE On or Off Press SELECT WAVE or PULSE for desired operating mode Press Left to decrease or Right to increase INT
23. g used REVA 040412 Replacement Instructions Smart Tek Hand Control Replacement Tools Needed None 1 A WARNING Unplug the transformer from the wall outlet 2 Unplug the motor power cable 3 Reach down into the pocket until you feel the disconnect latch on the extension cable 4 Pull back on the disconnect latch 5 Put one hand on the back of the extension wire plug base and one on the hand control plug base and pull the two pieces apart 6 Plug in the new Smart Tek hand control to the extension cable 7 Push forward on the disconnect latch Make sure it engages fully with the hand control plug base 8 Reconnect the motor power cable 9 Plug the transformer into the wall outlet and test the hand control Hand Control Extension Wire Replacement Tools Needed Phillips head screwdriver wire cutter staple remover stapler zip ties and a chair stand 1 AN WARNING Unplug the transformer from the wall outlet 2 Unplug the transformer from the battery backup cable 3 Reach down into the chair s side pocket until you feel the disconnect latch on the hand control extension 4 Pull back on the disconnecting latch 5 Put one hand on the back of the extension wire plug base and one on the hand control plug base and pull the two pieces apart 6 Gently push the chair over onto the footrest turn it upside down or gently push it over onto its side opposite of the hand control 7 Use a Phillips screwdriver to remove the wi
24. ion 48 REVA 040412 UC540M 26 Model Only Lift Chair Boxing Instructions Wrap the long flap of the transformer box around the fame as shown Then tape it so it is secure Construct the box for the transformer 1 2 3 Place transformer in box 4 amp tape it closed 5 Slide the groove of the foam blocks onto the leg levelers first onto one then onto the opposite one so that the foam is locked into place Tape bottom of box 3 strips of tape across the middle Gently flip box to the upright position 1 strip along each edge NOTE Use approved 3 packaging tape 49 CAUTION READ BEFORE OPERATING FAILURE TO DO SO MAY VOID WARRANTY Chair must be placed to allow free movement between BACK of CHAIR and WALL FOOTREST and any object in FRONT of CHAIR Keep children pets and foreign objects from back of chair or underneath chair and from in front of footrest while operating chair Do not allow children to play on this mechanized furniture or operate the mechanism Leg rest folds down on closing so that a child could possibly be injured Always leave chair in a sitting position Keep hands and feet clear of mechanism Only the occupant should operate it Failure to do so may cause injury or damage to chair Positioning you for life 1 866 793 5100 REVA 040412
25. mp 23 Plug the battery backup back into the transformer 24 Plug the transformer back into the wall outlet and test 12 REVA 040412 Seat Assembly Replacement Tools needed Needle nose pliers P2 Phillips screwdriver T30 screw bit wire cutters zip ties 3 8 inch socket a stool or stand for placing the chair upside down 1 WARNING Unplug the transformer from the wall outlet 2 Unplug the battery backup cable from the transformer 3 Reach down into the chair s side pocket until you feel the disconnect latch on the hand control extension 4 Pull back on the disconnecting latch 5 Put one hand on the back of the extension wire plug base and one on the hand control plug base and pull the two pieces apart 6 Gently push the chair over onto the footrest turn it upside down or gently push it over onto its side opposite of the hand control You can also remove the seat back 7 Remove the eight 8 T30 lag screws that hold the lift frame to the arm assembly 8 Remove the hitch pin s the clevis pin s and the washers that fasten the recline strap s to the recline bar 9 Remove the hand control extension wire clamp 10 Lift the lift frame out of the chair shell and place it off to the side 11 Use the 3 8 inch socket to remove the four 4 bolts that fasten each scissor mechanism to the arm assembly A WARNING While this next step can be done alone it does require extra attention You must remove the arm assembly
26. nd or recline or Heat Massage will not work Tests See Hand Controls on pages 38 39 For a more complete guide refer to manufacturer s owner s manual Expected Readings See Hand Controls on pages 38 39 For a more complete guide refer to manufacturer s owner s manual Serviceable Must be replaced Battery Back Up System 1 Batteries should be replaced after one use 2 Batteries should be changed yearly For a complete explanation of the battery back up system refer to the UltraComfort owner s manual REVA 040412 General Trouble Shooting Problem 1 Chair is in the lift position and will not descend or chair is in the recline position and will not lift Solution If the chair is stuck in the lift position press the down button if the chair is stuck in the recline position press the up button While pressing the appropriate button listen to hear if the motor is running Ensure LED lights are on Refer to Trouble Shooting with SMART on page 19 Problem 2 If you don t hear the motor running follow these steps A Check to see if the chair is securely plugged in B See if the outlet is activated by a wall switch C Try plugging the chair into a different outlet Sometimes the socket is worn and will not handle the amps needed for operation D Check wiring on both power cord for motor and switch cord for breakage or fraying E Plug the new hand control into motor or into extension and try for chair response
27. nent Control Box 500 chair only Location On the lift frame Function Provides connectivity for motors hand control and transformer Connections Connected to the motor s hand control and transformer Failure Signs Chair will not lift and or recline Clicking noise Motors out of sync Tests AC Voltage Expected Readings 27 32 VAC See figure 1 Serviceable Must be replaced Figure 1 Control Box Component Heat Pad Location On the chair seat Function Provides heat Connections Connected to the control box Failure Signs No heat Tests Resistance Expected Readings Far Infrared Heat only 1 6 ohms across the two connector pins Serviceable Must be replaced Component Massage Unit Location On the seatback or the seat Function Vibrates to provide massage Connections Connected to the junction box Failure Signs Massage will not work when selected Tests Check for DC voltage Expected Readings Approximately 13 8 DC Volts Serviceable Must be replaced REVA 040412 Component Hand Control Heat Massage or Infrared Heat Only Location On the arm of the chair Function Provides user interface for heat massage or Infrared heat only Note Model UC480 uses the All in one hand control which controls heat massage and lift recline Connections Connected to the control box Failure Signs Heat Massage or Infrared Heat Only will not work Note Model UC480 Chair will not lift a
28. ng up Remove the bottom tray and retain 46 REVA 040412 Lift Chair Boxing Instructions Wrap the long flap of the transformer box around the frame as shown Then tape it so itis Secure Construct the box for the transtormer 1 2 3 Place transformer in box 4 amp tape it closed 5 leg leveler Slide the groove of the foam blocks onto the leg levelers first onto one then onto the opposite one so that the foam 15 locked into place Note Use approved 3 packaging tape Carefully turn the box Place the bottom tray onto the sleeve with the opening facing the down and tape along each edge 360 degrees UltraComfort name is In the upright position Note Banding can be used in place of tape if available Place bands vertically around top and bottom trays and secure REVA 040412 UC540M 26 Model Only Lift Chair Boxing Instructions wa wa 3 strips of tape across the middle 1 strip of tape Tuck cord from hand With UltraComfort name in along each edge control between arm amp back the upright position form of chair NOTE Use approved 3 packaging tape flaps for top of box and tape them Place box over bagged chair Make sure UltraComfort s name is upright on the box NOTE Never force box onto chair If the box is too tight try turning it 90 degrees to see if it fits better Gently flip box to the upside down posit
29. p arrow on the hand control 5 Attach the bottom of the outside back to the Velcro on the arm cross rail 39 REVA 040412 Hand Controls Lift amp Recline and Recline Only Models UC552 UC556 UC550 S Models UC211 UC320 UC330 UC540 SAA UC540 M UC540 L UC550 M UC550 L UC552 UC540M 26 UC480 UC660 UC551 S UC551 M UC551 L UC770 UC553 UC557 Hand Control models currently being used Recline only models Switch S10 the lift function does not apply to recline only chairs The chair will only open or close when switch 510 is pressed Models UC550 S UC550 M UC550 L UC552 UC551 S UC551 M UC551 L UC553 Models UC211 UC320 UC330 UC540 SAA UC540 M UC540 L UC540M 26 UC480 UC660 UC770 Note For individual switch functions on each hand control refer to the owner s manuals 40 REVA 040412 Lift amp Recline and Heat amp Massage To Operate Lift Press Up key to raise chair Press DOWN key to lower chair To Lock Lift Press and hold LOCK UNLOCK key for approximately 3 seconds until red lock icon is lit To Unlock Lift Press and hold LOCK UNLOCK key for approximately 5 seconds until green unlock icon is lit To Operate Heat Press HEAT key to turn on Press HEAT key again to turn off To Operate Massage Press MASSAGE key to turn on massage Press again to change from WAVE STEADY PULSE modes colored LEDs indicate selection To Turn Massage Of
30. re clamp used to secure the extension cable to the bottom of the armrests Make sure you save the clamp and screw 8 Remove a few staples on the arm assembly to allow the extension wire to be pulled out through the fabric pocket 9 Pull the extension cable through the fabric pocket 10 Locate the zip ties that hold the extension wire to the lift frame Note their location 11 Cut these ties 12 Unplug the extension cable from the control box 13 Plug the new extension cable into the control box 14 Secure it to the lift frame with zip ties Use the same locations as the old extension cable 15 Insert the extension cable into the fabric pocket 16 Reinstall the staples that were removed in step 8 17 Reinstall the wire clamp 18 Turn the chair back over onto its legs 19 Plug in the Smart Tek hand control to the extension cable 20 Push forward on the disconnecting latch Make sure it engages fully with the hand control plug base 21 Clip the Smart Tek hand control to the black plastic hook on the side of the chair arm 22 Plug the battery backup back into the transformer 23 Plug the transformer back into the wall outlet and test REVA 040412 Back Assembly Replacement 500 Ib and 3 position Tools needed 7 16 inch socket wrench 1 Press the Up Button on the hand control until the footrest is about parallel to the floor 2 AN WARNING Unplug the transformer from the wall outlet 3 Using the 7 16 inch socket w
31. rench remove the two 2 flange lock nuts located on both sides of the back 4 Pull the back flap away from the Velcro 5 Work the back assembly out one side at a time pulling the threaded studs out of the scissor mechanisms 6 Install new back Control Box Replacement 500 Ib only Tools needed wire cutters replacement zip ties and a chair stand 1 WARNING Unplug the transformer from the wall outlet 2 Unplug the battery backup cable from the transformer 3 Gently push the chair over onto the footrest turn it upside down or gently push it over onto its side opposite of the hand control 4 Unplug the motor s hand control extension and battery backup from the control box 5 Cut the wire ties that fasten the control box and the motor s to the lift frame and remove it 6 Use wire ties to fasten a new control box onto the lift frame 7 Plug the motor s hand control extension and battery backup into the new control box 8 Gently turn the chair back over 9 Plug the battery backup cable into the transformer 10 Plug the transformer into the wall outlet and test Lift Motor Replacement Tools needed needle nose pliers zip ties and a chair stand 1 AN WARNING Unplug the transformer from the wall outlet 2 Unplug the battery backup cable from the transformer 3 Gently push the chair over onto the footrest turn it upside down or gently push it over onto its side opposite of the hand control 4 Unplug
32. rs to fasten the recline strap s to the lift frame 25 Use the eight 8 T30 lag screws to fasten the lift frame to the arm assembly 26 Reinstall the hand control wire clamp 13 REVA 040412 2 Plug the motor s hand control extension and battery backup into the control box 28 Plug the battery backup back into the transformer 29 Plug the transformer back into the wall outlet and test Recline Straps Tools needed Needle nose pliers zip ties and a chair stand 1 WARNING Unplug the transformer from the wall outlet 2 Unplug the battery backup cable from the transformer 3 Gently push the chair over onto the footrest turn it upside down or gently push it over onto its side opposite of the hand control 4 Remove the hitch pin clevis pin s and washers that fasten the recline straps to the lift frame 5 Remove the hitch pin s clevis pin s and washers that fasten the recline straps to the recline bar 6 Use the hitch pin s clevis pin s and washers to fasten the new recline straps to the recline bar 7 Use the hitch pin s clevis pin s and washers to fasten the new recline straps to the lift frame 8 Use hitch pin s clevis pin s washers and spacers to fasten the top of the motor to the new recline straps 9 Turn the chair over onto the lift frame 10 Plug the battery backup cable into the transformer 11 Plug the transformer into the wall outlet and test 12 Reinstall the seatback if removed
33. shell and place it off to the side 11 Use the 3 8 inch socket to remove the four 4 bolts that fasten each scissor mechanism to the arm assembly A WARNING While this next step can be done alone it does require extra attention You must remove the arm assembly without twisting the frame Excessive twisting will cause the board holding the arms together to snap 12 Stand behind the chair and pull the arms away from the chair being careful not to get the material snagged in the scissor mechanisms 13 Place the arm assembly to the side 14 Use the 1 2 inch socket to remove the bolts that fasten the recline bar to the seat 15 Use the 1 2 inch socket to install the bolts that fasten the new recline bar to the seat 16 Place the arm assembly in place so that the bolt holes in the scissor mechanisms line up with the bolt holes in the armrest 17 Install the four 4 bolts that fasten each scissor mechanisms to the arm assembly 18 Make sure the footboard is completely closed Note When installing the lift frame the footboard must be completely closed when you fasten the lift frame to the armrest assembly or the footboard will not close properly 19 Place the lift frame onto the chair shell 20 Use the hitch pin s the clevis pin s and the washers to fasten the recline strap s to the recline bar 21 Use the eight 8 T30 lag screws to fasten the lift frame to the arm assembly 22 Reinstall the hand control extension wire cla
34. sion wire to the frame and place the wire to the side 8 Remove the hitch pin s the clevis pin s and the washers that fasten the recline strap s to the recline bar 9 Lift the lift frame out of the chair shell Note When installing the new lift frame the footboard must be completely closed when you fasten the lift frame to the armrest assembly or the footboard will not close properly 10 Cut the wire ties that fasten the motor cables to the lift frame 11 Remove the hitch pin s and the clevis pin s that fasten the bottom of the motor s to the lift frame 12 Remove the hitch pin s the clevis pin s spacers and washers that fasten the recline straps s to the lift frame 13 Use the hitch pin s the clevis pin s soacers and washers to fasten the recline strap s to the new lift frame 14 Use the hitch pin s and the clevis pin s to fasten the bottom of the motor s to the new lift frame 15 Place the new lift frame onto the chair shell 16 Use the hitch pin s the clevis pin s and the washers to fasten the recline strap s to the recline bar 17 Use the eight 8 T30 lag screws to fasten the lift frame to the arm assembly 18 Use two wire ties to fasten the hand control extension to the lift frame 19 Use wire ties to fasten the control box to the lift frame 20 Plug the motor s hand control extension and battery backup into the control box 21 Gently push the chair back over 22 Plug the battery back
35. socket to remove the four 4 bolts that fasten each scissor mechanism to the arm assembly AN WARNING While this next step can be done alone it does require extra attention You must remove the arm assembly without twisting the frame Excessive twisting will cause the board holding the arms together to snap 14 Stand behind the chair and pull the arms away from the chair being careful not to get the material snagged in the scissor mechanisms 15 Place the arm assembly to the side 16 Place the new arm assembly in place so that the bolt holes in the scissor mechanisms line up with the bolt holes in the armrest 17 Install the four 4 bolts that fasten each scissor mechanisms to the new arm assembly 18 Make sure the footboard is completely closed Note When installing the lift frame the footboard must be completely closed when you fasten the lift frame to the armrest assembly or the footboard will not close properly 19 Place the lift frame onto the chair shell 20 Use the hitch pin s the clevis pin s and the washers to fasten the recline strap s to the recline bar 21 Use the eight 8 T30 lag screws to fasten the lift frame to the arm assembly 22 Reinstall the staples that were removed in step 8 23 Reinstall the wire clamp 24 Gently turn the chair back over onto its legs 25 Plug in the Smart Tek hand control to the extension cable 26 Push forward on the disconnecting latch Make sure it engages fully with th
36. sten the recline strap s to the recline bar 24 Use the eight 8 T30 lag screws to fasten the lift frame to the arm assembly 25 Reinstall the hand control extension wire clamp 26 Plug the transformer and hand control extension into the motor or control box 2 Plug the battery backup back into the transformer 28 Plug the transformer back into the wall outlet and test 29 Reinstall the seatback if removed 11 REVA 040412 Recline Bar Replacement Tools needed Needle nose pliers P2 Phillips screwdriver T30 screw bit wire cutters zip ties 3 8 inch socket a stool or stand for placing the chair upside down 1 WARNING Unplug the transformer from the wall outlet 2 Unplug the battery backup cable from the transformer 3 Reach down into the chair s side pocket until you feel the disconnect latch on the hand control extension 4 Pull back on the disconnecting latch 5 Put one hand on the back of the extension wire plug base and one on the hand control plug base and pull the two pieces apart 6 Gently push the chair over onto the footrest turn it upside down or gently push it over onto its side opposite of the hand control 7 Remove the eight 8 T30 lag screws that hold the lift frame to the arm assembly 8 Remove the hitch pin s the clevis pin s and the washers that fasten the recline strap s to the recline bar 9 Remove the hand control extension wire clamp 10 Lift the lift frame out of the chair
37. t as a routine maintenance procedure is not necessary If lubricating the lift chair to alleviate excessive noise only apply the specified lubricant at the locations shown below Do not apply excessive lubricant Excessive lubricant could leak onto the chair or the floor causing damage LIFT FRAME SCISSOR MECHANISM USE ZEP2000 44 REVA 040412 Lift Chair Cut Away Headrest Cover _ Arm Cover Hand Control Le Leveler 9 Lift Frame i E P mme tins MODO SES o T I F U E gt DE Strain Reiiet aw i Bottom View Note The above illustrations are intended as general information They do not represent the models in this manual 45 REVA 040412 Lift Chair Boxing Instructions Tuck cord from hand control between arm amp back of chair Place bottom tray on floor with opening facing up Place chair into With the UltraComfort name in the bottom tray upright position place the sleeve over the chair and into the bottom tray Note Use approved 3 packaging tape Place top tray onto the sleeve with opening facing down and tape along each edge 360 degrees Note Banding can be used in place of tape if available Place bands vertically around top and bottom trays and secure only after all packaging steps are complete Carefully turn the box over so that the bottom Is faci
38. up cable into the transformer 23 Plug the transformer into a wall outlet and test Arm Assembly Replacement Tools needed Needle nose pliers P2 Phillips screwdriver T30 screw bit wire cutters zip ties 3 8 inch socket a stool or stand for placing the chair upside down 1 WARNING Unplug the transformer from the wall outlet 2 Unplug the battery backup cable from the control box 3 Reach down into the chair s side pocket until you feel the disconnect latch on the hand control extension 4 Pull back on the disconnecting latch 5 Put one hand on the back of the extension wire plug base and one on the hand control plug base and pull the two pieces apart 6 Gently push the chair over onto the footrest turn it upside down or gently push it over onto its side opposite of the hand control REVA 040412 7 Use a Phillips screwdriver to remove the wire clamp used to secure the extension cable to the bottom of the armrests Make sure you save the clamp and screw 8 Remove a few staples on the arm assembly to allow the extension wire to be pulled out through the fabric pocket 9 Pull the extension cable through the fabric pocket 10 Remove the eight 8 T30 lag screws that hold the lift frame to the arm assembly 11 Remove the hitch pin s the clevis pin s and the washers that fasten the recline strap s to the recline bar 12 Lift the lift frame out of the chair shell and place it off to the side 13 Use the 3 8 inch
39. without twisting the frame Excessive twisting will cause the board holding the arms together to snap 12 Stand behind the chair and pull the arms away from the chair being careful not to get the material snagged in the scissor mechanisms 13 Place the arm assembly to the side 14 Use the Phillips screwdriver to remove the screws that fasten the scissor mechanism to the footboard 15 Use the 3 8 inch socket to remove the bolts that fasten the scissor mechanism to the seat and to the footboard 16 Use the 1 2 inch socket to remove the bolts that fasten the recline bar to the seat 17 Use the 1 2 inch socket to install the bolts that fasten the recline bar to the new seat 18 Use the 3 8 inch socket to install the bolts that fasten the scissor mechanism to the new seat and the footboard 19 Use the Phillips screwdriver to install the screws that fasten the new scissor mechanism to the footboard 20 Place the arm assembly in place so that the bolt holes in the scissor mechanisms line up with the bolt holes in the armrest 21 Install the four 4 bolts that fasten each scissor mechanisms to the arm assembly 22 Make sure the footboard is completely closed Note When installing the lift frame the footboard must be completely closed when you fasten the lift frame to the armrest assembly or the footboard will not close properly 23 Place the lift frame onto the chair shell 24 Use the hitch pin s the clevis pin s and the washe

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