Ice and Water Dispensers
Contents
1. RESET d GRD 1 O DR WHITE L1 Oc 12 E Z CONTROL OM BLACK BOARD Q som M BLACK WHITE 12 OQ FS RED 58 z B T 1 me BLACK BLACK COMPRESSOR Z s FAN 55 6095 M 1 DRIVE ORANGE 5 p M i w BLACK BLACK I 5 HIGH PRESSURE x m SAFETY SWITCH COMPE RESSOR START GEAR MOTOR WHITE RELAY 4 22 BLACK STAR BISON GEARMOTOR E m RED 3 RUN TO OR BIN SIGNAL WHITE s FROM DISPENSER T STAT START JUNCTION BOX i xi GEAR MOTOR MCD400A WVS series 71 RED START GEARMOTOR blk wire is on 24V 1 1 4 1 BUN TOL Diagnostic sequence Stage 8 If the restart is successful the 20M LED goes off the 60 minute timer LED 60M comes on The 60M LED remains on for 60 minutes from restart A lighted 60M LED indicates that the icemaker has experienced an over torque condition If the icemaker runs without problems for 60 minutes and no additional torque errors occur the 60M LED goes off and the icemaker continues normal operation INPUT POWER WATER GRD SENSOR PWR T Hus RESET gt 1 e DR WHITE2. Right Side View lt 21 534mm 24 610mm 3 8 FPT condenser inlet water cooled only 3 8 FPT 25CI400A W condenser 36 outlet water 915mm cooled only 3 4 FPT 50CIA00A W drain 40 q 3 8 water 1016mm an inlet gt gt 1 7 x Q 10 5 lt 2 14 25 362mm 267mm 5 8 7 2 1m c power cord Y S w 5 20 90 P 23 N hospital grade 585mm A plug Wall mount Front View Right Side View 21 5 646mm 24 5 622mm at 25HI400A W 36 5 927mm 7 2 1m power cord w 5 20 90 50HI400A W hospital grade 40 5 Ser plug 1029mm 2 14 25 2 I 362mm 5 lt I 8 gt 432mm 25CI400A W 25HI400A 50 1400 50HI400A Rear View 2 50 64mm 1 75 45mm 5 18 132mm lt 8 25 210mm 10 5 267mm Rear View F nn 3 8 water inlet 3 4 FPT drain Electrical 115V 60Hz 1 phase 14 0 amps Connect to dedicated 20 amp circuit fuse or breaker Note It is preferred that circuit be protected by a GFCI Furnished with 7 ft 2m power cord with a 90 NEMA hospital grade 5 20 plug Ambient Maxim
3. Wall mount connections HI bottom view Reference 1 2 3 4 5 6 7 8 9 Not shown 13 Not shown Not shown 14 25CI400A W 25HI400A 50 1400 50HI400A Icemaker replacement parts Evaporator Part Description 502735 Coupling vee band includes nut 502736 Bearing assembly top 502110 Loop ice compression beveled 502737 Auger 502725 Evaporator includes insulation jacket 502740 500496 O ring bearing housing 502738 Bearing assembly bottom includes O rings and condensate shield 501063 O ring mounting base 500744 Shield condensate 501080 Screw Allen 1 4 20 x 1 2 set of 4 502733 Mounting base evaporator includes 501063 502227 Bolt mounting base 502730 Gearbox amp motor assembly 00164046 Mounting base gearbox 502221 Compression nozzle with single drain 00192914 Drain pan evaporator includes 00185421 502226 Clamp compression nozzle and Screw 500680 Tubing compression nozzle drain s sold by foot 501111 Grease Chevron SRI 2 140z 502739 Bracket drain hose 502740 Insulation jacket evaporator 502742 Relay start gearmotor 502775 Oil gearmotor 1 pint 00901439 Tube evaporator drain Reference 1 Q CO I 18 Not shown 19 20 Not shown Not shown Not shown 25CI400A W 25HI400A 50 1400 50HI400A 41 Air cooled icemakers 25CI400A W 25HI400A 50 1400 50HI400A
4. M ORANGE T PRIVE BLACK 2 BLACK gt wlz 5 HIGH PRESSURE EE m SAFETY SWITCH COMPRESSOR H SWITCH START GEAR MOTOR en 4 2 Sas BISON GEARMOTOR BLACK 6 e 5 ene D i m RED YELLOW TOL a BIN SIGNAL 5 WHITE R FROM DISPENSER BIN T STAT I JUNCTION BOX M START GEAR MOTOR MCD400A WVS series Set GEARMOTOR blk wire is on 24V TOL 28 25CI400A W 25HI400A 50 1400 50HI400A Refrigeration cycle high side high pressure service port switch condenser gt low side filter dryer service port compressor high high low m pressure pressure thermostatic vapor liquid liquid vapor expansion valve 25CI400A W 25HI400A 50 1400 50HI400A 29 Refrigeration data Ice production Air cooled icemaker capacity 24 hrs Ambient Air Temperature F C 80 90 100 27 32 38 360 330 295 Ibs 164 150 134 kg 345 315 285 Ibs 157 143 130 kg 330 300 270 Ibs 150 137 123 kg 318 285 255 Ibs 145 130 116 kg 305 273 243 Ibs 139 124 111 kg Water cooled icemaker capacity 24 hrs Ambient Air Temperature F C Inlet Water Temperature F C Inlet Water Temperature F C Ice capacity tes
5. DO NOT LIFT UNIT AT THESE POINTS Panels will not support weight of unit Failure to follow warning may result in equipment damage or personal injury Installing countertop dispensers with rear exiting utilities no legs Fig 1 Countertop anchoring locations 1 56 5 40mm H H 4X 12 50 0 375 318mm 10mm 2 hole P IE 50 gt lt 20 508mm gt 13mm m 1 Position dispenser in desired location 2 Mark dispenser outline on counter and remove dispenser 3 Drill four 7 16 holes in counter to anchor dispenser to counter Fig 1 4 Apply a thick bead approximately 1 4 7mm diameter of NSF listed silicone sealant Dow Corning RTV 732 or equivalent 1 4 7mm inside marked outline of dispenser 5 Reposition dispenser on counter and secure to counter with four 3 8 16NC bolts 6 Smooth excess sealant around outside of dispenser Dow Corning is a register trademark of Dow Corning Corporation in the United States and other countries 6 Fig 2 Utility connections as viewed from top for countertop back access condenser outlet drain potable water 3 8 FNPT zx S 3 8 FNPT condenser inlet 3 8 3 8 FNPT diameter cord ELE L drain plug E po Pu 7 Make utility connections Fig 2 CAUTION
6. GEARMOTOR blk wire is on 24V 1 1 i TOL 25CI400A W 25HI400A 50 1400 50HI400A 25 Normal operation Stage 5 The drive motor now shuts down and the DR LED is off The B T LED remains on for 20 minutes The icemaker will not start while the B T LED is on To restart the icemaker for troubleshooting purposes depress the reset button to clear the control board INPUT POWER WATER 8 GRD SENSOR Pwr RESET B GRD L1 Q DR WHITE 2 0 pm CONTROL M 12 BOARD M BLACK WHITE 12 2ND 12 cg wR 5 compressor BLACK gt 5 SPOR O B E 622 RED ORANGE DRIVE E BLACK E 2 HIGH PRESSURE x 5 SAFETY SWITCH al QA COMPRESSOR 1 START GEAR MOTOR e E i 4 2 BLACK STAR BISON GEARMOTOR p 3 YELLOW RUN TOL BIN SIGNAL WHILE OR FROM DISPENSER i JUNCTION BOX BIN TSTAT i START CAP GEAR MOTOR MCD400A WVS series RED Sess LINIX GEARMOTOR blk wire is on 24V mae TOL Normal operation Stage 6 When the dwell time of 20 minutes has expired the B T LED goes off The icemaker goes through the normal start up sequence when the bin
7. 4 Disconnect wires on motor 5 Remove four bolts 7 16 socket holding motor assembly to bottom of dispenser 6 Remove motor assembly Ice transport tube replacement CAUTION Tubing must be supplied by Follett Corporation 1 Disconnect power Remove top and partially slide icemaker out of dispenser as described on page 16 2 Disconnect end of tube from icemaker 14 3 Disconnect existing ice tube from engaging pin on transport tube bracket in ice storage bin and pull tube up through dispenser chase Fig 13 ice level control stat capillary tube engaging pin ice tube ice tube mounting bracket 3 16 5mm ice tube hole 4 Run the new ice transport tube down through chase making sure that the end with the 3 16 5mm hole is in the bin Fig 13 Fig 14 3 16 5mm dia hole Section A AY YA W 5 Push the 3 16 bmm hole near end of tube into pin on ice tube bracket Fig 14 6 Reinstall insulation Fig 15 15 1 PV 15 2 7 Heat end of transport tube in cup of 160 F 71 C hot water to soften Fig 15 1 and spread with pliers before making connection Fig 15 2 8 Slip supplied hose clamp onto tube and push tube onto compression nozzle on exit port of evaporator Do not twist tubing when securing to evaporator 9 Secure tube on port with hose clamp being sure that clamp is positioned on eva
8. No service or maintenance should be undertaken until the technician has thoroughly read this service manual Contact Information FOLLETT CORPORATION 801 Church Lane Easton PA 18040 USA Phone toll free 877 612 5086 or 1 610 252 7301 Web site www follettice com 25CI400A LI ice only no water Dispense actuation L lever S SensorSAFE Condenser type A air cooled W water cooled Icemaker capacity in lbs per day Icemaker location integral behind front splash panel Dispenser configuration C countertop H wall mount Approximate storage capacity in lbs 25 or 50 CAUTION Do not tilt any unit further than 30 off vertical during uncrating or installation Dispenser bin area contains mechanical moving parts Keep hands and arms clear of this area at all times If access to this area is required power to unit must be disconnected first Ice is slippery Be sure counters and floors around dispenser are clean dry and free of ice Do not block left side air intake or right side air exhaust IMPORTANT NOTICE Follett recommends a Follett QC4 FL4S water filter system item 00130229 be installed in the icemaker inlet water line Prior to operation clean and sanitize the dispenser in accordance with instructions found in this manual 25CI400A W 25HI400A 50 1400 50HI400A 3 Specifications Countertop Front View
9. 178mm ia 1 25HI400A js NM E 19 483mm 26mm m 50HI400A 2 44 bog 21 483mm 62mm 529 me m 1 vus 6 3 50 Utility B9mm 4 L cut out nm IE the 4 12 8 it 105mm ot 1 Using Fig 8 as a guide locate wall bracket mounting position relative to wall studs 2 Install the supplied wall bracket with six 3 8 diameter fasteners Fig 9 1 Note Three holes are available at each fastening site to allow capture of studs or supports within the wall 2 Locate and cut utility hole in wall using Fig 8 dimensions 9 2 3 Rough in utilities Wall mount bracket dimensions Fig 8 can be used as a template Water 1 2 FNPT Drain 3 4 FNPT 4 Lift dispenser onto wall bracket positioning unit so that hook on back of dispenser is captured by wall bracket support angle Fig 9 3 5 Install two 1 4 X 20 screws through bottom of wall bracket into bottom of dispenser to secure dispenser to wall bracket Fig 9 4 6 Install supplied 1 2 MPT X 3 8 push in adapter onto 1 2 FNPT water supply 25CI400A W 25HI400A 50 1400 50HI400A Fig 10 Dispenser bottom view 7 Connect supplied 3 8 water line between water supply and water inlet fitting Fig 10 1 8 Using supplied 3 4 drain tubing and barbed fittings connect 3 4 barbed drain elbow fitting on dispenser to 3 4 FNPT drain Fig 10 2 9 Ro
10. 5 19919195313 H3SN3dSIG Od 3NIHOVW 391 3 MPH J T 2 m HOLIMS m E OOOOOOOO 5 6 8 9 9 g O m 3 36 5 5 0 440 dNOO O NO 4 1 HOLIMS c 21 25CI400A W 25HI400A 50 1400 50HI400A NOLIVLN3IHO H3dOHd NO 33S BALISN3S ALIAVHO SI 1HVLS HOSS3HdWOO 2 HOLIMS dVNS 54262 535070 Isdszy SN3dO HOLMS AL3JVS 3HhISS3Hd HOIH L S310N E 1 ANIHOVW 591 Bursuedsiq 34vs40sues THM NYS 5 z amp 31ON 335 1891 HOSS3HdWOO m s E 3 ya 9 NAY GVOTH
11. Turn power on and allow icemaker to produce ice Installing wall mount dispensers WARNING Wall mount dispensers are intended to be mounted above a sink eliminating the need for a drain pan Before beginning installation verify that the sink size and location meet the requirements shown in Fig 7 If requirements are not met a drain pan must be used to prevent ice and water from falling on counter or floor FAILURE TO TAKE THESE PRECAUTIONS COULD RESULT IN SLIPS AND FALLS ON WET FLOORS Fig 9 Fig 7 Minimum sink requirements without drain pan Front View Front View Side View Sink centered Sink centered 24 5 below chutes below dispenser 623mm 25HI 54 5 1385 58 5 1486mm 14 25 362mm 21 5 21 5 547 547 18 432mm 458mm 14 25 lt 23 23 362mm min 585mm rmi 585mm min Fig 8 Wall bracket location guide Top view NA NA iA a Wall stud 4 26mm 47 Wall stud Front view wall stud FH r1 eg e F 4 1 bog bog 25HI400A anchor E E 13 330mm points i 2 50HI400A pog 15 381mm 4 16 00 __ te 75 406 20mm 3 4 gt Pie 7 gt 87mm
12. Do not connect water cooled condenser outlet line to the dispenser drain line 8 Turn on water supply and check for leaks 9 Clean and sanitize dispenser and icemaker before putting into service 10 Turn power on and allow icemaker to produce ice Installing countertop dispensers with bottom exiting utilities WARNING A sturdy work surface capable of supporting the entire dispenser must be used The work surface must be large enough to accommodate height of dispenser Failure to provide proper support may result in personal injury Fig 3 127mm min 1 Position dispenser with dispense chutes facing upward on sturdy work surface Fig 3 25CI400A W 25HI400A 50 1400 50HI400A Fig 4 2222 ZI 222 222 41 BX 222 Fey 4 2 9 27 9 Z 44 a s e Fig 5 10 Disconnect the internal water line from the potable water connection fitting Remove fitting from the back wall of the dispenser Fig 4 1 Relocate fitting to internal bulkhead and reconnect Fig 5 1 Remove power cord strain relief Fig 4 2 Relocate the cord and strain relief to the internal bulkhead and reconnect Fig 5 2 Water cooled only Disconnect internal condenser water inlet and outlet fittings Fig 4 3 Water cooled only Relocate water inlet and outlet fittings
13. 50HI400A Normal operation Stage 3 After the initial high current draw drops off the gearmotor start relay contacts open dropping out the start winding or start capacitor As the compressor comes up to normal running speed the compressor start relay contacts also open dropping out the start winding of the compressor The icemaker is now in a normal icemaking mode The icemaker will begin to produce ice and continue to produce ice until the bin level control in the ice dispenser is satisfied The PWR B E DR C and WTR LEDs are all on INPUT N POWER WATER GRD SENSOR e PWR d 1 RESET B GRD L1 w WHITE L 6 CONTROL 2 X 12 BOARD M BLACK WHITE L2 anp L2 M cg 2 2 COMPRESSOR FAN ESR e B E i M DANE 6 lt ORANGE go ee E E RED 2 eset HIGH PRESSURE EE E SAFETY SWITCH 2a COMPRESSOR 3 H SWITCH m ng ee WHITE Sint GEAR MOTOR 9 uN BISON GEARMOTOR BLACK c m les hdi B RAE S YELLOW CON TOL BIN SIGNAL 5 WHITE paren page ges See uec eed OR FROM DISPENSER BIN T STAT JUNCTION BOX START GEAR MOTOR 1 MCD400A WVS series mm RED Sas LINIX GEARMOTOR blk wire is on 24V Gu Ee TOL Normal operation
14. Stage 4 Once the ice level control opens the B E LED goes out After a 10 second delay the compressor LED C compressor and fan motor go off Should the ice level control not remain open for 10 seconds the icemaker will continue to run The gearmotor continues to run and the DR LED remains lighted for 60 seconds The purpose of this function is to drive the remaining ice out of the evaporator and to boil off any refrigerant remaining in the evaporator The bin timer LED BT comes on starting the twenty minute off cycle time delay INPUT POWER WATER SENSOR PWR G RESET B GRD S L1 O DR WHITE c w L E L2 CONTROL 12 BOARD 60M BLACK BLACK WHITE lt 12 QO 12 o Own COMPRESSOR RED 29 Ost COMPRESSOR BLACK BLACK 55 L RAN 5 lt 5 ORANGE DRIVE L BLACK ES i RED BLACK ata BLACK m I gt EE RED AES HIGH PRESSURE 5 BI SAFETY SWITCH 2 Im COMPRESSOR 5 SWITCH SS eee SC es START GEAR MOTOR WHITE RELAY BISON GEARMOTOR 4 2 BLACK Ec uml 3 YELLOW TOL BIN SIGNAL WHITE gaa aidan ce OR FROM DISPENSER 5 JUNCTION BOX STARTCAP GEAR MOTOR MCD400A WVS series RED nN amp
15. 1 HOLIMS HOSS3HdWOO S 25CI400A W 25HI400A 50 1400 50HI400A 22 Icemaker operational and diagnostic sequences The wiring diagrams that follow illustrate the circuitry of Follett icemakers Both normal operation stages 1 6 and non normal diagnostic sequences showing torque out stages 7 10 for use in troubleshooting are shown Circuitry notes The icemaker receives power from two sources the main power supply and the bin control signal power from the dispenser Disconnect both power sources before performing service When performing electrical service always use a meter to determine whether or not the components being serviced are energized High pressure cutout opens at 425 PSO and closes at 287 PSI auto reset Compressor switch should read open in ON position Compressor start relay is position sensitive WARNING Electrical box must be in UP position before supplying power Start relay is gravity sensitive and MUST be in UP position Failure to comply may cause equipment to overheat resulting in equipment failure equipment damage or fire hazard icemak er Electrica box Bin signal is 115V 60Hz Flashing water LED at any time indicates that water signal to board has been lost for more than one second Ten second delay There is a 10 second delay in reaction to loss of water WTR or bin B E signals If signals are not
16. 42 Part 502724 00195917 502116 00163824 500504 00187187 00141440 502079 502078 502726 502732 00185421 00164046 500474 500672 501188 502782 502731 00192989 00195925 502830 00106534 00988238 Description Drier Condenser coil air cooled Water sensor Reservoir mounting bracket Float valve amp reservoir Reservoir overflow tube with Agion Drain kit with Agion evaporator Evaporator see page 41 for complete breakdown Tubing polypropylene reservoir supply sold by foot Fitting plastic float valve includes sleeve amp stem Valve expansion thermal includes 502830 and 00106534 High pressure cutout Tubing with Agion evaporator drain Mounting bracket gearbox Fan blade Motor fan 115V 60Hz Bracket fan motor Overload compressor 115V 60Hz Compressor 115V 60Hz Base icemaker Shroud condenser coil Jacket insulation TXV Jacket insulation TXV bulb Pinch clamp 25CI400A W 25HI400A 50 1400 50HI400A Reference 1 2 Not shown 3 4 5 Not shown 6 Not shown Not shown 13 Not shown 14 15 16 Not shown Not shown Not shown 43 Water cooled icemakers 25CI400A W 25HI400A 50 1400 50HI400A 44 Part 502724 500537 501810 502116 500504 00195941 502079 502078 00141440 00176149 502726 00185421 00106534 00164046 502782 502731 00195933 00192989 502732 502830 00196089 00187211 00196097 00187187 00988238 De
17. No output on compressor and fan motor terminals 2 Replace control board Gearmotor runs on control board 3 Failed fan motor causes high pressure cut out to 3 Replace fan motor open Intermittent noises from evaporator Mineral build up on evaporator surface Clean evaporator with liquid icemaker cleaner 25CI400A W 25HI400A 50 1400 50HI400A 33 Dispenser replacement parts Dispenser exterior Part 501608 502821 502712 501612 0996030 00196048 00192963 502682 502683 00192831 00192849 00969204 00969212 00184275 00192955 502684 00900142 00195974 00902080 34 Description Baffle ice Wheel dispense includes 501612 Bracket ice tube Rod threaded includes knurled nut Ice transport tube 25 series Ice transport tube 50 series Louver exhaust Drain pan Grille Cover front 25 series Cover front 50 series Cover front 25 series ice only Cover front 50 series ice only Air filter Louver intake includes 00184275 Lid hopper Drain tube ice storage hopper Drain pan protector Wall mount bracket and cover plate Reference 16 Not shown Not shown 25CI400A W 25HI400A 50 1400 50HI400A Dispense chute and splash panel areas lever models Part 502057 00187682 00185116 502409 502409 00192864 00182808 00192948 00184390 502925 00182832 502246 502262 502243 502418 502079 00192922 00969220 Descr
18. and reconnect Fig 5 3 Note The water inlet is connected to the condenser the outlet line is connected to the water regulating valve Remove the drain plug from the internal drain line connection point Fig 5 4 Relocate to back of dispenser and reconnect Fig 4 4 25CI400A W 25HI400A 50CI400A W 50HI400A 12 13 Fig Raise the dispenser upright and position in desired location Mark dispenser outline on counter and remove dispenser 6 Countertop cutout viewed from top 40mm la 3 13 80mm lt 16 00 407mm 1 56 12 50 318mm 14 356mm 50 20 13mm Cutout connections through 4X Q 375 10mm hole Cut countertop utility opening and drill four 7 16 holes to anchor dispenser to counter Fig 6 Apply a thick bead approximately 1 4 7mm diameter of NSF listed silicone sealant Dow Corning RTV 732 or equivalent 1 4 7mm inside marked outline of dispenser Reposition dispenser on counter and secure to counter with four 3 8 16NC bolts Smooth excess sealant around outside of dispenser Make utility connections through countertop cutout A CAUTION Do not connect water cooled condenser outlet line to the dispenser drain line Turn on water supply and check for leaks Clean and sanitize dispenser and ice machine before putting into service
19. capacity 30 Quarterly air filter cleaning 10 50 Semi annual icemaker cleaning amp sanitizing 10 motor cara 30 Cleaning solution 10 30 Sanitizing N 10 charge specications Start up following cleaning 11 Refrigerant replacement requirements 30 EVaCuation elude cena saa ware dale 30 Dispenser cleaning amp sanitizifig e 12 Ambients 30 Cleaning aaa usa sabia ee 12 Sanitizing solution 200025 12 Dispenser troubleshooting PCI ee A Daily cleaning 4s ena Re RR RR ware nated 12 Baton calling a Weekly 12 Lever model troubleshooting guide 31 Cleaning SensorSAFE 12 SensorSAFE model troubleshooting guide 31 Semi annual cleaning and sanitizing Board guide IE 31 of dispenser 12 Lens sensor troubleshooting SEVICE oiiire diia Pamp iuda a Gaie aaae aeni A 13 pa ase dun 32 Icemaker operation 13 Dispenser replacement
20. icemaker and dispenser are cleaned and sanitized at the same time icemaker should be cleaned and sanitized first Cleaning solution Solution A Ice machine cleaner Prepare one gallon 3 8L of Follett SafeCLEAN Ice Machine cleaner one 7 oz packet or equivalent Solution temperature must be at least 120 F 49 C Warning Most ice machine cleaners contain citric or phosphoric acid that can cause skin irritation Read caution label on product and follow instructions carefully Sanitizing solution Solution B Combine 1 oz 30 ml of bleach with 2 gal 8 L of hot water at least 120 F 49 C to form a 200 ppm solution of 5 25 sodium hypochlorite or equivalent Note Before cleaning SensorSAFE units deactivate dispenser by depressing and releasing clean switch located on left side of unit under top front cover When cleaning is complete reactivate by depressing and releasing clean switch a second time Dispenser will automatically reactivate after two minutes 10 Remove the upper front cover Remove splash panel and lower drain pan protector 3 Turn compressor switch on electrical box of 10 11 12 13 14 15 16 18 19 icemaker to OFF position Remove water reservoir cover and close water supply valve Drain water from reservoir by releasing evaporator drain tube from float reservoir bracket removing plug from drain tube and releasing unclamping pinch valve if
21. inside storage area remove center thumbscrew from dispense wheel tilt wheel up toward back to clear baffle and disengage wheel from motor shaft 3 Remove front cover chute cover and clear plastic chute 4 Wipe lid wheel baffle and clear plastic chute with a clean damp cloth wrung out in cleaning solution A 5 Rinse all above items with damp cloth wrung out in clean water 6 Wipe all bin surfaces including the area under dispense wheel with a damp cloth wrung out in cleaning solution A 7 Rinse all bin surfaces thoroughly with damp cloth wrung out in clean water Caution Do not rinse by pouring water into the storage bin Damage to the dispense motor can result 8 Sanitize lid wheel baffle clear plastic chute and all bin surfaces by wiping with a damp cloth wrung out in sanitizing solution B DO NOT RINSE 9 Reinstall dispense wheel and other components 25CI400A W 25HI400A 50CI400A W 50HI400A Service Icemaker operation Follett s icemaker consists of four distinct functional systems Refrigeration system Water system Harvesting system Electrical control system These four systems work together to accomplish the production and harvesting of ice A problem in any one of these systems will result in improper operation of the entire ice production cycle When troubleshooting the icemaker it is important to analyze the entire system operation to determine which system is not f
22. 11 Disconnect power and bin signal twist lock connectors Fig 22 3 12 Slide icemaker electrical box up and off unit Fig 22 4 Fig 23 Air cooled only 8 Lift and position water cooled lines into hook Fig 21 1 16 13 Use hooks icemaker electrical box to hang box on front of condenser Fig 23 1 14 Remove icemaker from dispenser Fig 23 2 Note warning Fig 25 25CI400A W 25HI400A 50 1400 50HI400A Fig 24 Water cooled only 13 Use hooks on icemaker electrical box to hang box on bracket Fig 24 1 14 Remove icemaker from dispenser Fig 24 2 Fig 25 All models WARNING Electrical box must be in UP position before supplying power Start relay is gravity sensitive and MUST be in UP position Failure to comply may cause equipment to overheat resulting in equipment failure equipment damage or fire hazard icemak er electrical box 25CI400A W 25HI400A 50 1400 50HI400A 17 Evaporator disassembly Note The upper bearing lower bearing and auger assemblies must be replaced as assemblies The bottom and top bearing assemblies cannot be field assembled to factory specifications Fig 26 1 Disconnect power to icemaker 2 Shut off water to icemaker 4 Disconnect plastic tubing from evaporator water Drain evap
23. 34 The icemaking process 13 Dispenser exterior 34 Ice harvest system 13 Dispense chute and splash panel areas Disassembly and replacement instructions 14 lever usnu 35 Dispense wheel removal and installation 14 Dispenser electrical box lever models 36 Drive bar 14 Dispense chute and splash panel areas Wheel motor assembly 14 SensorSAFE 58 37 Ice transport tube replacement 14 Dispenser electrical box SensorSAFE models 38 Icemaker 15 Wheel motor and drive system 39 Evaporator disassembly 18 Water and 40 Evaporator 18 Icemaker replacement 41 Gearmotor replacement 19 Evaporator s oeniga a ia eese 41 Fan removal 19 Air cooled icemakers 42 Electrical 20 Water cooled icemakers 44 Electrical component locations 20 Icemaker electrical components 46 Wiring diagra
24. 3AO m M HOSS3HdWOO D Q m YOLON dIONJTOS 5 5 3sNadsia 5 4 310 339 wa gt S HOLIMS A134vS 3 IH THM 1 1HM G3u FLS 2222222222 emaas uasNadsia EE H ZH09 SL i Lp 8 NUS NHO I jme gt 51 8 5 THM o 0 NOILO3NNOO E YIMOd 5 3NIHOVW 391 18 2 1 02 9 VW3N 22 8 BERERR 5 eg Pod s S e OVASZL NH9 yna n o 1 w a Laosai T I Us maos ss HM T 5 z moo I 28g 6 0 1 391 804 3375 HOSNIS IIS L HOLIMS 1 OSNAS 05 08 0 OVA 5 an 5 5 m mM lt 1HM THM o NOLLO3NNOO m 9 6 WNOIS 25 7 m Le o Xog 1 H3SN3dSIG 95 HIOAH3S3H H3IVA 3 04 3NIHOVW 301 8 9 5 HOLIMS 7 B 0 RS N 0 F 5 3 8 89 2 3 HOSN3S 301 330 NO dWOO
25. 7 ml of bleach with 2 gal 8 L of hot water at least 120 F 49 C to form a 50 ppm solution of 5 25 sodium hypochlorite or equivalent Note Before cleaning SensorSAFE units deactivate dispenser by depressing and releasing clean switch located on left side of unit under top front cover When cleaning is complete reactivate by depressing and releasing clean switch a second time Dispenser will automatically reactivate after two minutes Daily cleaning 1 Remove all debris from drain pan 2 Slowly pour 1 gallon 3 8L hot water into drain pan to keep drain lines clear Weekly cleaning 1 Wash drain pan and grille with cleaning solution A Rinse thoroughly with clean water 2 Slowly pour solution of one cup 80z 237ml household bleach mixed with one gallon 3 8L hot water into drain pan to help prevent algae growth in drain lines 12 Cleaning SensorSAFE lens 1 Deactivate dispenser by depressing and releasing clean switch located on left side of unit under top front cover 2 Clean lens using soft cloth and mild non abrasive cleaner 3 Reactivate by dispenser depressing and releasing clean switch a second time Dispenser will automatically reactivate after two minutes Semi annual cleaning and sanitizing of dispenser hopper Note If icemaker and dispenser are cleaned and sanitized at the same time icemaker should be cleaned and sanitized first 1 Remove ice from dispenser Disconnect power 2 Working
26. Celsius 10C 38C Water Temperature Minimum Maximum Fahrenheit 40 90 Celsius 4C 32C 1 Ambient air temperature is measured at the air cooled condenser coil inlet 2 Ambient water temperature is measured in the icemaker float reservoir 25CI400A W 25HI400A 50CI400A W 50HI400A Dispenser troubleshooting Before calling for service 1 Check for ice in the ice storage area 2 Check that congealed ice is not causing a jam 3 Check that all switches and circuit breakers are on 4 Check that all drains are clear Lever model troubleshooting guide WARNING Disconnect power to unit before putting hands or arms in storage area or attempting any repair or service to equipment Problem Does not dispense ice Indicators 1 Power switch off or faulty 2 Faulty dispense switch 3 Wheel motor malfunction Corrective Action 1 Check switch turn on or replace if faulty 2 Replace switch 3 Check motor and capacitor and replace Dispense wheel rotates continuously Dispense switch contacts are burned out Replace dispense switch Icemaker runs continuously Faulty or incorrectly positioned bin stat Check for proper positioning If stat does not open when ice is placed on capillary tube replace stat Does not dispense water 1 Faulty water solenoid valve 2 Faulty dispense switch 3 Power switch off or faulty 1 Replace water solenoid valve 2 Replace
27. IH LO3 T3 ANIHOVW Buisuedsiq 13497 1HM NUR ILON 335 1HVLS HOSS3HdWOO 8 m HOLION GION310S 3sSNadSld es C 9 E 2 3 Onna GVOTH3AO H 5 HOSS3HdWOO iu v 8 L amp 310N 335 E HOLIMS A133VS THM alas IH 5 1HM 301 olo DECE 1 I uasNadsia mH ZHO9 SIL 1 1 kG THM 9 tc tc L x8 6 6 8 gt HM 19 5 NOLLO3NNOO 12 gt H3MOd iE 1 3NIHOVN 391 O G9 902 9 VWAN Q TE m 1 P Sma mz 18 5 i amp R OVASZL i E E I 19 n ao t9 m 28 mn e SEP xz O l 6 4 zuo a 65 moz oz Nauos L A 1181 i 1 HOSN3S 0 HOLMS HasNadsia Wou4 IO l OVA gt gt 1 c ia I THM THM NOLLO3NNOO a Ni Sx 2 e 7 5 92
28. Symphony Ice and Water Dispensers 25CI400A W 25HI400A 50CI400A W 50HI400A Order parts online Installation Operation and Service Manual www follettice com 1 l f l 1 1 e ED gt Symphony e Symphony e Symphony e jJ f 25 50CI400A W SI Countertop Ice only Dispenser with SensorSAFE Dispensing 25 50CI400A W LI Countertop Ice only 25 50HI400A SI Wall Mount Dispenser with Lever Dispensing Ice only Dispenser with SensorSAFE Dispensing Symphony Symphony 25 50CI400A W L Countertop Dispenser with Lever Dispensing 25 50CI400A W S Countertop Dispenser 25 50HI400A S Wall Mount Dispenser with SensorSAFE Dispensing with SensorSAFE Dispensing Following installation please forward this manual to the appropriate operations person BOLLE 801 Church Lane Easton PA 18040 USA Toll free 877 612 5086 1 610 252 7301 Innovative solutions inspired by ice www follettice com 00187153 07 Contents Welcome to Follett oo ede 3 Wiring diagram SensorSAFE 22 Before you 3 Icemaker operational a
29. a wir z Ost ms BLACK BLACK gt 6 e L 522 ORANGE S UL BLACK w BLACK BLACK gt 18 3 ios HIGH PRESSURE 2 cz m SAFETY SWITCH H Old COMPRESSOR START GEAR MOTOR e WHITE RELAY w 4 2 BLACK STAR BISON GEARMOTOR E m 9 YELLOW TOL BIN SIGNAL LIE WHITE FROM DISPENSER BINT STAT JUNCTION BOX GEAR MOTOR MCD400A WVS series 71 LINIX GEARMOTOR wire is on 24V 1 1 1 rM TOL Diagnostic sequence Stage 0 If the water level in the float reservoir drops to an unacceptable level the WTR LED goes out shutting the icemaker off Also the BT LED comes on preventing the icemaker from restarting for twenty minutes If water is restored the WTR LED comes back on and flashes to alert the technician that water to icemaker has been lost The icemaker restarts at the end of the 20 minute time delay The flashing WTR LED can be cleared by pressing the reset button INPUT POWER N WATER G SENSOR PWR RESET 8 GRD _ 11 DR WHITE 0 5 ER L CONTROL 2 gt BOARD C BLACK T BLACK WHITE 12 2ND 12 Eg Q wrR z ms ET HACK COMPRESSOR T gt i 1 FAN 55
30. aker power 00195842 Cord and plug male bin signal 502235 Plug male icemaker power 502233 Plug male bin signal Oo ON O 46 25CI400A W 25HI400A 50 1400 50HI400A 25CI400A W 25HI400A 50 1400 50HI400A 47 Maestro SafeCLEAN SensorSAFE and Symphony are trademarks of Follett Corporation Chewblet is a registered trademark of Follett Corporation registered in the US Follett reserves the right to change specifications at any time without obligation Certifications may vary depending on country of origin POLLEN 801 Church Lane Easton PA 18040 USA Toll free 877 612 5086 1 610 252 7301 m Innovative solutions inspired by ice www follettice com 22
31. avity sensitive and MUST be in UP position Failure to comply may cause equipment to overheat resulting in equipment failure equipment damage or fire hazard ice level p control stat ICemake electrical i box ice tube mounting bracket rubber ee knurled screw Air cooled icemaker Water cooled icemaker dispenser electrical box icemaker electrical box hopper assembly icemaker electrical box 20 25CI400A W 25HI400A 50 1400 50HI400A NOLLVIN3IHO H3dOHd HOS AV 13t NO 138V1 335 SAUISN3S SI AV T3H 1HVLS HOSS3HdWOO 2 HO LIMS dVNS 59762 535070 592 SN3dO HOMS A133VS HOIH L SILON 25 Xog VO
32. d clamp and nut to 70 in Ib 10 Place auger in center of evaporator and rotate to mate with drive pin 11 Install ice compression loop orienting loop as shown in Fig 28 12 Install upper bearing and seal assembly rotating bearing to slip pin into auger slot 13 Install upper vee band clamp and nut to 70 in Ib 14 If evaporator was replaced reinstall compression nozzle on new evaporator Fig 27 Fig 28 18 25CI400A W 25HI400A 50CI400A W 50HI400A Gearmotor replacement 1 Disassemble evaporator as described above 2 Disconnect the wire connectors 3 Remove four screws holding gear motor mounting plate to base of icemaker and lift gearbox and motor clear of icemaker 4 Remove machine screws holding mounting plate to motor 5 Install new motor in reverse order Fan removal Fig 29 DARREN 1 1 Remove screw securing refrigerant lines to condenser shroud Fig 29 1 2 Remove seven screws securing shroud to condenser Fig 29 2 3 Slide shroud forward against fin block to access fan and motor 25CI400A W 25HI400A 50 1400 50HI400A 19 Electrical systems Electrical component locations Top View WARNING To reduce risk of shock disconnect power before servicing WARNING Electrical box must be in UP position before supplying power Start relay is gr
33. dispense switch 3 Check switch turn on or replace if faulty SensorSAFE model troubleshooting guide Problem Action SensorSAFE Board LED Status PWR CLN ICE WTR Corrective Action Does not dispense ice and or water Check LEDs on the SensorSAFE control board OFF OFF OFF Check circuit breakers and power switch Restore power or replace defective switch ON ON OFF Press clean switch on lower left side of electrical enclosure to return board to normal operation Place cup under drop zone in front of lens ON OFF OFF Troubleshoot appropriate lens sensor and replace if required see lens sensor troubleshooting ON OFF ON Verify power on appropriate output terminal WTR or WM on control board and replace board if required If board tests okay troubleshoot appropriate dispenser component Dispenses ice and or water continuously Board guide Check LEDs on control board ON OFF ON Troubleshoot appropriate lens sensor and replace if required see lens sensor troubleshooting ON OFF OFF If there is power on any output terminal 9WTR or WM on control board replace board LEDs when illuminated indicate the following PWR board power CLN cleaning no dispensing cycle ICE ice dispensing activated WTR water dispensing activated Terminals LI incoming power hot L2 neutral terminals WTR power terminal for water solenoid WM power
34. equipped Following manufacturer s instructions prepare one gallon 3 8L cleaning solution A or equivalent Solution temperature must be at least 120 F 49 C WARNING Most ice machine cleaners contain citric or phosphoric acid that can cause skin irritation Read caution label on product and follow instructions carefully Plug drain hose replace drain line in reservoir bracket and pour part of cleaning solution into reservoir filling it almost to overflowing Remove stainless steel compression nozzle and drain lines and submerge in a cup of cleaning solution while cleaning rest of system CAUTION To avoid potential pitting do not soak parts in SafeCLEAN for more than 45 minutes Restore power to icemaker gearmotor will run compressor and fan will not After 15 minutes turn power OFF drain solution from reservoir and evaporator Fill reservoir almost to overflowing with clean 120 F 49 C water and drain Repeat three times Following manufacturer s instructions prepare 1 gallon 3 8L sanitizing solution B Solution temperature must be at least 120 F 49 C Rinse compression nozzle in clean water and submerge in a cup of sanitizing solution while following steps 14 19 Connect ice transport tube directly onto evaporator outlet port without compression nozzle Note If bin will not be cleaned at this time place a large pan in bin storage area to catch ice or connect a separate ice transpor
35. i Oc L2 CONTROL Le BOARD ov 12 2ND 2 cg COMPRESSOR TS Ost 59 RED ORANGE N gt a gt ag RED HIGH PRESSURE BE SAFETY SWITCH COMPRESSOR j fei OT WHITE START GEAR MOTOR T STAR 1 BISON GEARMOTOR LE 2 S Y 3 YELLOW RUN TOL BIN SIGNAL 5 WHITE 2 OR FROM DISPENSER BIN T STAT JUNCTION BOX START GEAR MOTOR 1 MCD400A WVS series BED LINIX GEARMOTOR blk wire is on 24V 1 1 1 L 1 1 1 1 1 25CI400A W 25HI400A 50 1400 50HI400A 27 Diagnostic sequence Stage 9 The second error 2ND LED comes on if an over torque condition occurs while the 60M LED is still lighted The 2ND LED indicates that two consecutive over torque situations have occurred The icemaker will be shut down at this time and will not restart unless the manual reset button is depressed INPUT POWER n SENSOR RESET 8 GRD L1 w D Oc i CONTROL 20 L2 BOARD L2 2ND 12
36. iption Fastener dispense chute bracket Tube water station Bracket lever Switch dispense ice lever actuated includes 502418 Switch dispense water lever actuated includes 502418 Bracket chute includes fasteners 502057 Lever dispense Chute and funnel ice Chute water Elbow 3 8 Bracket water solenoid Fitting inlet 1 8 MPT x 1 4 comp Fitting outlet 1 8 MPT x 3 8 comp Solenoid valve water 120 V 60Hz Boot dispense switch button mounts on 502409 switch Tubing water station thermoplastic 1 4 OD sold by the foot Splash panel lever dispense Splash panel lever dispense ice only Reference 1 4 O Q FW Iv Not shown 16 16 25CI400A W 25HI400A 50 1400 50HI400A 35 Dispenser electrical box lever models Part Description Reference 500514 Thermostat 1 502209 Switch dispenser power 2 502209 Switch icemaker bin signal 2 00195818 Cord and socket female icemaker power 3 00195826 Cord and socket female bin signal 4 502336 Socket female icemaker power 5 502334 Socket female bin signal 6 502776 Power cord Not shown 36 25CI400A W 25HI400A 50 1400 50HI400A Dispense chute and splash panel areas SensorSAFE models Part 502057 00187682 00195982 00195982 00196006 00192864 502359 00192948 00184390 502925 00182832 502246 502262 502243 501841 502079 00192930 00969238 00902072 00969246 Descr
37. iption Fastener dispense chute bracket Tube water station Sensor ice dispense Sensor water dispense Lens sensors Bracket chute includes fasteners 502057 Clean switch SensorSAFE includes 501841 Chute and funnel ice Chute water Elbow 3 8 Bracket water solenoid Fitting inlet 1 8 MPT x 1 4 comp Fitting outlet 1 8 MPT x 3 8 comp Solenoid valve water 120 V 60Hz Boot clean switch button mounts on 502359 switch Tubing water station thermoplastic 1 4 OD sold by the foot Splash panel SensorSAFE dispense with drain pan includes 00196006 Splash panel SensorSAFE dispense with drain pan ice only includes 00196006 Splash panel SensorSAFE dispense no drain pan includes 00196006 Splash panel SensorSAFE dispense no drain pan ice only includes 00196006 Reference 1 44 O Q G ch 2 N 15 Not shown 16 16 Not shown Not shown 25CI400A W 25HI400A 50 1400 50HI400A 37 Dispenser electrical box SensorSAFE models Part 500514 502209 502209 502242 501959 00195818 00195826 502336 502334 502776 38 Description Thermostat Switch dispenser power Switch icemaker bin signal Board SensorSAFE Standoff board 4 required Cord and socket female icemaker power Cord and socket female bin signal Socket female icemaker power Socket female bin signal Power cord Refe
38. ire is on 24V 1 1 RUN TOL Normal operation Stage 2 The water sensor verifies water in the float The Water OK LED WTR comes on At the same time the gearmotor compressor and condenser fan motor come on lighting the Drive LED DR and compressor LED C The compressor is started through a current style relay that is pulled in by the initial high current draw of the compressor The gearmotor start windings are also energized through a current relay or start capacitor The B E and WTR LED remain on INPUT POWER ines G SENSOR Q PWR RESET B GRD L1 WHITE H 6 0 L2 CONTROL gt L2 BOARD 60M BLACK BLACK 9 M WHITE L2 Q 2ND L2 ere o COMPRESSOR 29 Ost COMPRESSOR TE 8 i FANI 892 OBE RED ORANGE 1 L 1 L BLACK 0 E z HIGH PRESSURE RED SAFETY SWITCH COMPRESSOR a H SWITCH ric ay a aS WHITE START GEAR MOTOR RELAY STAR BISON GEARMOTOR BLACK 7 i m RED YELLOW RUN TOL OR BIN SIGNAL 5 WHITE pe NEUE STARTCAP GEARMOTOR MCD400A WVS series 3 BED Sant LINIX GEARMOTOR blk wire is on 24V 1 1 1 1 Ai DA TOL 24 25CI400A W 25HI400A 50CI400A W
39. l on gearmotor start relay causing an immediate torque error 1 2 3 4 Check that unit is plugged in circuit breakers are on Adjust or replace ice level control Check reservoir for water restore water to unit See 6 below Repair or replace gearmotor Replace gearmotor start relay Compressor will not run System status gearmotor and fan motor run Condenser coil plugged causing open overload or high pressure cut out 2 Defective starting capacitor 3 Defective starting relay Clean condenser coil and replace overload if necessary 2 Replace start capacitor 3 Replace relay 5 Faulty expansion valve Low refrigerant charge Superheat incorrect Inefficient compressor 4 Open motor winding 4 Ohm out windings and replace compressor if necessary 5 No power output from compressor output terminal 5 Check terminal connection and replace control board on control board if necessary Unit cycles intermittently 1 Float reservoir running dry sensing probe 1 Check water supply to float and float operation PC signalling for system to shut down board will have flashing WTR LED System status compressor gearmotor and fan motor cycle Low ice production 1 Dirty air filter or condenser coil 1 Clean or replace filter clean condenser Poor quality ice 2 Restricted air flow to condenser coil 2 Remove obstruction 3 Mineral coated evaporator 3 Clean evap
40. level control signals the control board for ice The WTR LED will remain on as long as the water sensor in the float reservoir senses water INPUT POWER if WATER SENSOR BLACK M ORANGE A HIGH PRESSURE SAFETY SWITCH ALIHM L2 CONTROL w gt D o RESET 20m O wR WHITE OR 26 58 2 5 COMPRESSOR so 6 lt 2 RED DRIVE 9 Sim COMPRESSOR SWITCH WHITE 6 e 5 BIN SIGNAL FROM DISPENSER JUNCTION BOX BIN FSTAT MCD400A WVS series blk wire is on 24V 25CI400A W 25HI400A 50 1400 50HI400A Diagnostic sequence Stage 7 The 20 minute error LED 20M is on indicating that the control board has sensed an over torque condition above 3 AMPS on the gearmotor The 20M LED remains on for 20 minutes after an over torque condition has occurred The icemaker remains off as long as the 20M LED is on When the 20M LED goes off the control board will try to go through a normal start up sequence The WTR LED remains on as long as the water sensor in the float reservoir senses water INPUT POWER WATER GRD SENSOR PWR
41. lost for more than 10 seconds no reaction will occur 25C1400A W 25H1400A 50C1400A W 50HI400A 23 Normal operation Stage 1 Power is supplied to L1 of the control board The ice level control in the dispenser is closed and calling for ice supplying signal voltage to the control board The control board will now go through the start up sequence Less than 30 seconds will elapse as the water sensor located in the float reservoir checks for water in the reservoir The bin empty LED B E and power LED PWR will be on INPUT POWER WATER 4 GRD SENSOR Pwr RESET B GRD L1 W WHITE Oc L2 i2 CONTROL L2 BOARD M BLACK WHITE 5 anD 12 cg Own COMPRESSOR i RED 50 er COMPRESSOR BLACK BLACK ss Ose 1 M 1 DRIVE GEA RED ORANGE gt r oto HIGH PRESSURE 9 ES m SAFETY SWITCH EE COMPRESSOR H SWITCH START WHITE START EAR MOTOR RELAY BISON GEARMOTOR g E 4 2 BLACK 1 c a KENI m 5 50 4 YELLOW TOL R BIN SIGNAL WHITE G o FROM DISPENSER tg tat GEAR MOTOR JUNCTION BOX 1 MCD400A WVS series RED START GEARMOTOR blk w
42. m lever dispense 21 2 25CI400A W 25HI400A 50 1400 50HI400A Welcome to Follett Follett equipment enjoys a well deserved reputation for excellent performance long term reliability and outstanding after the sale support To ensure that this equipment delivers that same degree of service we ask that you take a moment to review the installation portion of this manual before beginning to install the unit Our installation instructions are designed to help you achieve a trouble free installation Should you have any questions or require technical help at any point please call our technical service group at 877 612 5086 or 1 610 252 7301 Note To expedite assistance all correspondence or communication MUST include the model number serial number and complete and detailed explanation of the problem Before you begin After uncrating and removing all packing material inspect the equipment for concealed shipping damage If damage is found notify the shipper immediately and contact Follett Corporation so that we can help in the filing of a claim if necessary Check your paperwork to determine which model you have Follett model numbers are designed to provide information about the type and capacity of Follett ice dispensing equipment Following is an explanation of the different model numbers IMPORTANT Only qualified technicians should attempt to service or maintain this ice and water dispenser
43. nd diagnostic sequences 23 Contact Information 3 Circuitry notes 23 Specifications 4 Normal operation 518066 24 Electrical 5 Normal operation Stage 2 24 Ambient oe Roe sere 5 Normal operation Stage 3 25 PIUMDING sos eee det ey ati dene Ps 5 Normal operation Stage 4 25 Ventilation and service clearances 5 Normal operation Stage 5 26 Uncrated u ass saka aha sg assasi 5 Normal operation Stage 6 26 Installation uuu asss rm 6 Diagnostic sequence Stage 7 27 Before you begin 6 Diagnostic sequence Stage 8 27 Installing countertop dispensers with Diagnostic sequence Stage 28 rear exiting utilities no legs 6 Diagnostic sequence Stage 10 28 Installing countertop dispensers with Refrigeration cycle ce dnd di gore abor 29 bottom exiting 6 Refrigeration data 30 Installing wall mount dispensers 8 Ice 30 Icemaker cleaning amp sanitizing 10 Ice
44. oken gearmotor output shaft or damaged outside No ice production gearbox System status compressor 2 Float reservoir empty 2 Check for defective water sensor water OK WTR gearmotor and fan motor LED remains on even when float empty or probe running removed from water 3 Air bubble in water supply line Water 3 Purge air from line 32 25CI400A W 25HI400A 50 1400 50HI400A Problem Indicators Corrective Action Compressor cycles intermittently 1 Compressor start relay in wrong position Position relay with arrow or word top 2 High pressure cutout open due to high head 2 Check discharge pressure and adjust water regulator System status gearmotor pressure valve and fan motor run 3 Clogged or dirty air filter or condenser coil 3 Clean or replace filter clean condenser coil 4 Improper ventilation 4 Provide inlet and exhaust air provisions per Follett icemaker installation manual 5 Defective compressor 5 Replace compressor Unit runs but not making ice 1 Clogged or dirty air filter or condenser coil 1 Clean or replace filter clean condenser coil System status compressor 2 Compressor not pumping 2 Replace compressor gearmotor amp fan motor 3 Low refrigerant charge 3 Check for leaks repair evacuate and weigh in correct running charge Compressor and fan motor 1 Compressor switch in OFF position 1 Turn compressor switch on mi nee FU 2
45. orator 4 Improper exhaust air provisions 4 Provide proper exhaust air provisions per Follett installation manual 5 Replace expansion valve Check for leaks repair evacuate and weigh in correct charge Check that TXV sensing bulb is securely clamped in place and not damaged check that insulated bulb cover is in place Replace compressor Water leaks from bottom of evaporator Icemaker runs for short period of time and shuts down on torque error System status 20M or 2nd LED is lit ring seal broken Kink in ice transport tube 2 Bin level control remains in closed position 3 Ice transport tube ruptured internally 4 Worn evaporator bearings Replace O ring Eliminate kink and check that tube routing complies with Follett icemaker installation manual 2 Adjust or replace control 3 Replace complete length of ice transport tube 4 Inspect bearings for roughness or binding and replace if necessary in reservoir but not in evaporator 5 Faulty gearmotor start relay Icemaker torques out 5 Replace gearmotor start relay within 5 seconds of start up 6 Torque out occurs when storage bin fills to capacity 6 Ensure that ice contacts bin thermostat before backing ice up in transport tube Refer to dispenser manual for proper thermostat and ice tube mounting Evaporator is iced up on the 1 Gearmotor running but no output rotation 1 Check for br
46. orator and float tank inlet Disconnect compression nozzle tubing and reservoir overflow tubing from secured clip Remove nut and upper vee band coupling from top of evaporator Lift top bearing assembly straight up with a slight rotating motion and remove Remove ice compression loop located at top of auger Lift auger straight up and out of evaporator Remove nut and lower vee band coupling from bottom of evaporator Lift evaporator to clear bottom bearing assembly Loosen hex head bolt in side of mounting base with 5 16 wrench and lift lower bearing assembly Remove condensate shield Remove four Allen head machine screws holding mounting base to gearbox If replacing evaporator remove compression nozzle from evaporator port 26 Evaporator reassembly 1 Clean gearmotor boss output shaft and shaft well 2 Install drain pan and evaporator mounting base 3 Fill gear motor shaft well with food grade grease Fig 27 1 4 Install condensate shield and seat against gear motor boss 5 Install bearing O ring in groove in evaporator mounting base 6 Lower bottom bearing assembly into evaporator mounting base 7 While maintaining a slight downward pressure on bottom bearing assembly tighten hex head bolt with a 5 16 wrench 8 Position evaporator over lower bearing assembly and align grooves with pins in bearing assembly 9 Install vee ban
47. porator side of nozzle flange 25CI400A W 25HI400A 50CI400A W 50HI400A Icemaker removal WARNING AN To reduce risk of shock disconnect power before servicing Fig 18 All models Fig 16 All models N 3 Lower pan protector Fig 18 1 Remove and discard shipping screw Fig 18 2 Fig 19 All models 1 Remove front cover Fig 16 Fig 17 All models 2 G 7 2 2 2 Remove splash panel Fig 17 25CI400A W 25HI400A 50 1400 50HI400A 4 Close main water shut off valve Fig 19 1 5 Disconnect water line to float valve Fig 19 2 6 Disconnect water line to solenoid Fig 19 3 7 Remove screws securing bottom of icemaker electrical box Fig 19 4 15 Fig 20 Water cooled only Fig 22 All models 20 1 EOM Eg pA gi MSS i 7 Shut off inlet and outlet valves to water cooled condenser and disconnect fittings Fig 20 1 Fig 21 Water cooled only 1 9 Partially slide icemaker from dispenser Fig 22 1 10 Loosen clamp and disconnect ice transport tube from evaporator Fig 22 2
48. rence 1 o WD I 8 Not shown 25CI400A W 25HI400A 50 1400 50HI400A Wheel motor and drive system Part 501861 501026 501607 00182246 502692 501019 501024 500799 500367 205991 00192971 Description Wheel motor 120V 60Hz Washer thrust Fan blade wheel motor Chain pitch 64 link Sprocket drive shaft 35T includes 500367 Sprocket wheel motor 10T Bearing drive shaft Connecting link chain Key drive shaft Key wheel motor Dispenser drive assembly parts 1 9 above Reference 1 2 4 Not shown 5 6 7 Not shown 8 9 10 25CI400A W 25HI400A 50CI400A W 50HI400A 39 Water and drain Part 502921 502922 00134502 502923 502920 502925 00184549 00195958 00195966 00195966 00137315 00901652 00901660 00901678 00196113 00198341 00145144 40 Description Valve water shut off Clip shut off valve Elbow 1 4 x 3 8 Tee 1 4 Strainer Elbow 3 8 Drain tube hopper Drain waste Fitting water cooled condenser inlet Fitting water cooled condenser outlet Fitting icemaker water inlet Fitting 3 8 tube X 3 8 MPT Fitting 3 8 tube X 1 2 MPT Fitting 90 elbow 3 4 barb X 3 4 MPT Bottom cover 25 50HI with drain pan Bottom cover 25 50HI without drain pain Fitting 90 elbow 3 4 barb X 3 4 barb Countertop connections Cl top view 9 10 8 11 O
49. scription Drier Valve water regulating includes 501810 Iso washer for water regulating valve Water sensor Float valve amp reservoir Reservoir mounting bracket Tubing polypropylene reservoir supply sold by foot Fitting plastic float valve includes sleeve amp stem Evaporator see page 41 for complete breakdown Drain kit with Agion evaporator Bracket water cooled condenser Valve expansion thermal includes 502830 and 00106534 Tubing with Agion evaporator drain Jacket insulation TXV bulb Mounting bracket gearbox Overload compressor 115V 60Hz Compressor 115V 60Hz Coil condenser Base icemaker High pressure cutout Jacket insulation TXV Line set water cooled condenser 2 required includes 00187211 and 00196097 Water hose 3 8 compression x 48 Elbow icemaker water connection Reservoir overflow tube with Agion Pinch clamp 25CI400A W 25HI400A 50CI400A W 50HI400A Reference 1 2 Not shown Not shown 3 4 Not shown Not shown 5 Not shown 6 7 8 9 10 Not shown 11 12 13 14 15 16 Not shown 17 18 Not shown 45 Icemaker electrical components Part Description Reference 502780 Capacitor start compressor 115V 60Hz 1 501588 Relay start compressor 115V 60Hz 2 502331 Board control circuit 115V 60Hz 3 502116 Water sensor Not shown 502392 Switch on off compressor 4 501959 Board stand off control 4 required 00195834 Cord and plug male icem
50. storage area of dispenser in accordance with instructions before making ice Turn icemaker on and begin to make ice should start immediately with power and bin signal supplied After approximately 30 minutes test dispenser for proper dispensing 25CI400A W 25HI400A 50 1400 50HI400A 11 Dispenser cleaning amp sanitizing Periodic cleaning of Follett s ice and water dispenser system is required to ensure peak performance and delivery of clean sanitary ice The following cleaning procedures should be performed at least as frequently as recommended and more often if environmental conditions dictate WARNING To reduce risk of electrical shock disconnect power before servicing Wear rubber gloves and safety goggles and or face shield when handling ice machine cleaner or sanitizer mixtures CAUTION Use only Follett approved cleaners see procedure below It is a violation of Federal law to use these solutions a manner inconsistent with their labeling Read and understand all packaging instructions before use Do not use solvents abrasive cleaners metal scrapers or sharp objects to clean any part of the dispenser Cleaning solution Solution A Combine 1 oz 30 ml of bleach with 2 gal 8 L of hot water at least 120 F 49 C to form a 200 ppm solution of 5 25 sodium hypochlorite or equivalent Sanitizing solution Solution B Combine 1 4 oz
51. t Icemaker production capacity can only be determined by weighing ice produced in a specific time period 1 Remove top panel and hopper lid of unit 2 Weigh and record weight of container used to catch ice Run icemaker for at least 15 minutes Catch ice for 15 or 20 minutes Weigh harvested ice and record total weight Subtract weight of container from total weight Convert fractions of pounds to decimal equivalents Ex 6 105 8 oz 6 5 lbs 8 Calculate production using following formula 1440 min x wt of ice produced w production capacity 24 hr period Total test time in minutes 9 Calculated amount per 24 hours should be checked against rated capacity for same ambient and water temperatures in Ice Production Table above Compressor current draw Air Cooled Ambient Air Temperature Fahrenheit 60 F 70F 80 F 90 F 100 F Celsius 15 6C 0 2670 32 2 378C Locked Rotor Amps 58 8 Gearmotor data Gearmotor current 2 25A nominal Locked Rotor Amps 14 amps 30 Refrigeration system Important All service on refrigeration system must be performed in accordance with all federal state and local laws that pertain to the use of refrigerants It is the responsibility of the technician to ensure that these requirements are met CAUTION Recharging of unit at other than factory specifications will void icemaker warran
52. t tube to evaporator and divert ice into separate container Fill reservoir almost to overflowing with sanitizing solution Restore power to icemaker gearmotor will run compressor and fan will not After 10 minutes turn compressor switch to ON position As unit starts to make ice continue to pour sanitizing solution into reservoir maintaining level just below reservoir overflow Continue to make ice with sanitizing solution for 20 minutes 25CI400A W 25HI400A 50 1400 50HI400A 20 21 22 23 24 25 26 Turn power to icemaker OFF Disconnect transport tube from evaporator outlet port Rinse compression nozzle in clean water and reinstall on evaporator outlet Reconnect transport tube to compression nozzle Drain any remaining sanitizing solution from evaporator Fill reservoir almost to overflowing with clean 120 F 49 C water and drain Repeat three times Re clamp pinch valve replace plug and re secure drain tube Open water supply valve and replace reservoir cover Restore power to icemaker and ensure compressor switch is in ON position Make ice for at least 15 minutes to flush any remaining solution from system Discard this and all ice made during sanitizing Inspect evaporator drain pan and drain line and remove any accumulated scale build up Replace any panels removed prior to cleaning Start up following cleaning 1 2 3 Clean and sanitize ice
53. terminal for wheelmotor CLN terminals for clean cycle switch Lens sensor troubleshooting 1 Turn dispenser power switch off and remove splash panel 4 5 Disconnect wires from WTR and WM terminals on board Gently remove sensor mounting block from splash panel Inspect lens and sensor Clean if necessary Restore dispenser power and test sensor by passing hand in front of sensor If LED on board turns on sensor is operational Re assemble dispenser LED does not come on switch sensor leads on board and retest If opposite LED comes on replace defective board If opposite LED does not come on replace defective sensor 25CI400A W 25HI400A 50CI400A W 50HI400A 31 Icemaker troubleshooting Flashing water LED at any time indicates that water signal to board had been lost for more than one second Ten second delay There is a 10 second delay in reaction to loss of water WTR or bin B E signals If signals are not lost for more than 10 seconds no reaction will occur Problem Indicators Corrective Action Icemaker will not run System status compressor gearmotor and fan motor inoperative 1 No power to unit 2 Open bin level control 3 4 20M or 2ND LED is on indicating that first or Water OK LED WTR not on second torque error has occurred Gear motor locked up immediate torque error indicated by LEDs when board is reset Open coi
54. the icemaker should an over torque condition occur It is very important that you familiarize yourself with the operational sequences detailed in this manual before attempting to service the icemaker 25CI400A W 25HI400A 50 1400 50HI400A Ice harvest system diagram discharge ice transport tube compression nozzle 13 Disassembly and replacement instructions Dispense wheel removal and installation 1 Remove all ice from storage area of dispenser 2 Remove center thumb nut from dispense wheel 3 Remove thumb nuts holding baffle inside bin and remove baffle 4 Tilt rear of wheel up and lift off motor drive shaft 5 After reinstalling wheel secure baffle loosely with thumb nuts but do not tighten Fig 12 baffle dispenser front 1 16 2mm spacer side view wheel section 6 Place a 1 16 2mm spacer against wheel and allow baffle to drop until it touches spacer Fig 12 7 Tighten thumb nuts and remove spacer Drive bar removal 1 Remove dispense wheel from dispenser see above 2 Pull drive bar out of its channel in bottom of wheel Wheel motor assembly removal 1 Disconnect power 2 Remove top cover and dispense wheel 3 Slide icemaker out of dispenser as described on 16 icemaker removal Icemaker does not need to be removed completely if there is sufficient clearance to access the dispenser motor through the right louvered panel
55. ty Icemaker charge specifications Model Charge Refrigerant Type 25 50CI400A 25 50HI400A 20 oz R404A 25 50CI400W 9 oz R404A Refrigerant replacement requirements 1 Non contaminated refrigerant removed from any Follett refrigeration system can be recycled and returned to the same system after completing repairs Recycled refrigerant must be stored in a clean approved storage container If additional refrigerant is required virgin or reclaimed refrigerant that meets ARI standard 700 88 must be used 2 In the event of system contamination for example a compressor burn out refrigerant leak presence of non condensibles or moisture the system must be repaired evacuated and recharged using virgin or reclaimed refrigerant that meets ARI standard 700 88 3 Follett Corporation does not approve of recovered refrigerants Improper refrigeration servicing procedures will void the factory warranty Evacuation Evacuate the system to a level of 500 microns When the 500 micron level is reached close valves and shut down the vacuum pump Allow the system to sit for approximately 20 minutes During this period the system pressure should not rise If the system pressure rises and stabilizes there is moisture in the system and further evacuation is needed If the pressure continues to rise check the system for leaks Ambients Air Temperature Minimum Maximum Fahrenheit 50F 100 F
56. um Minimum Air temp 100 F 38 C Best performance below 80 F 27 C 50 10 C Water temp 90 F 32 C Best performance below 70 F 21 C 40 F 4 C Water pressure 70 PS 10 P S I Plumbing Connections 25 50CI400A W Rough ins 25 50HI400A Dispenser drain All 3 4 FNPT Air cooled 3 4 FNPT Water inlet All 3 8 FNPT All 1 2 FNPT Condenser inlet Water cooled 3 8 FNPT N A Condenser outlet Water cooled 3 8 FNPT N A Note Water shut off recommended within 10 feet 3m of dispenser Drain to be hard piped and insulated Maintain at least 1 4 per foot 20mm per 1m run of slope on horizontal runs A CAUTION Do not block left side air intake or right side air exhaust Ventilation and service clearances Air cooled Water cooled Required for ventilation 3 77mm each side N A Suggested for service 12 805mm top 12 305mm top 6 153mm left side Uncrated weight 25 50CI400A W countertop 215 Ibs 98kg 25 50HI400A wall mount 230 Ibs 105kg 25CI400A W 25HI400A 50CI400A W 50HI400A Installation Before you begin Level dispenser in both directions to ensure proper operation Provide clearances noted in clearances table on page 5 Countertop models provide the option of taking utilities out bottom or back of dispenser Wall mount model utilities exit through back of dispenser only Directions for each installation follow WARNING
57. unctioning properly then pinpoint the component within that system that is malfunctioning Determine what corrective action must be taken before making any adjustments or replacing any components The icemaking process The Follett icemaker uses a stainless steel jacketed evaporator and operates on a continuous freezing cycle Water is supplied to the evaporator from the water reservoir where the water level is controlled by a float valve This valve also shuts off the water supply when the icemaker is not running When the icemaker is running a layer of ice forms on the interior surface of the evaporator This ice is continuously removed by a slowly rotating 12 RPM auger The auger carries the ice upward into the cavity formed by the top bearing housing and the compression loop where it is compressed to remove excess water When the ice reaches the desired hardness it rotates within the cavity and is forced through a discharge port and compression nozzle and into the ice transport tube The discharge tube and compression nozzle are slightly restricted to further compress the ice and produce the desired hardness As the formation of ice continues ice in the transport tube is pushed through the tube to the storage compartment in the ice dispenser A solid state control board located in the electrical box of the icemaker controls the normal operation of the icemaker and monitors gearmotor torque This control board will shut down
58. ute power cord through utility access hole to power supply Fig 10 3 10 Turn on water supply and check for leaks Fig 11 11 Install bottom panel Fig 11 25CI400A W 25HI400A 50 1400 50HI400A icemaker cleaning amp sanitizing Periodic cleaning of Follett s icemaker system is required to ensure peak performance and delivery of clean sanitary ice The following cleaning procedures should be performed at least as frequently as recommended and more often if environmental conditions dictate WARNING To reduce risk of electrical shock disconnect power before servicing e Wear rubber gloves and safety goggles and or face shield when handling ice machine cleaner or sanitizer mixtures Y A CAUTION Use only Follett approved cleaners see procedure below t is a violation of Federal law to use these solutions in a manner inconsistent with their labeling Read and understand all packaging instructions before use Do not use solvents abrasive cleaners metal scrapers or sharp objects to clean any part of the dispenser Quarterly air filter cleaning 1 Remove screw at top of louvered panel on left side of unit Slide panel toward back of dispenser and lift Remove the air filter located under the louver Clean with soap and water a Rinse and replace when completely dry Semi annual icemaker cleaning amp sanitizing Note If
Download Pdf Manuals
Related Search