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Permobil C350 Permobil C350

1. 29 Owner s Manual Permobil C350 Design and Function VR2 VR2 Control Panel The VR2 Control Panel consists of a joystick function buttons and indicator lights Function Button tick Indicator Light Joystic The number of function buttons indicator lights depends on the configuration of the wheelchair for example with or without lights and seatfunctions Control panel on C350 Control panel on C350 with lights and without lights and seatfunctions seatfunctions 30 Owner s Manual Permobil C350 Design and Function VR2 VR2 Control Panel Charger Socket This socket should only be used for charging the wheelchair Do not connect any type of programming cable into this socket This socket should not be used as a power supply for any other electrical device Connection of other electrical devices may damage the control system or affect the E M C performance of the wheelchair Charging plug Connect he charging plug with the guide upwards Charging socket Z WARNING The wheelchair s warranty will be voided if any device other than a battery charger supplied with the wheelchair or the lock key is connected into the control panels charger socket 31 Owner s Manual Permobil C350 Design and Function VR2 VR2 Control Panel Function Buttons On the control panel there are a total of 10 Function Buttons The number of function buttons depends on the wheelchairs configuration
2. On Off 2 2 Horn Button Hazard Button amp LED Lights Button amp LED Speedbuttons Decrease Increase OO Seat Function Button Left Indicator Button amp LED Right Indicator Button amp LED Only on wheelchairs with lights Only on wheelchairs with electric seat functions 32 Owner s Manual Permobil C350 Design and Function VR2 VR2 Control Panel Power Switch On Off Button to power up and power down the wheelchair This button must have been pressed for the chair to operate A WARNING Do not use the Power Switch Button to stop the wheelchair unless there is an emergency If you do you may get thrown out of the chair or shorten the life of the wheelchair drive components Warning Horn Press the button to sound the horn and attract attention Hazard Warning Button and LED This button activates inactivates the wheelchairs hazards lights this function is used when the wheelchair is positioned in a way making it a obstruction for others Push the button to activate the hazard lights and push it again to inactivate them When activated the indicator LED will flash in sync with the wheelchair s indicators Lights Button This button activates inactivates the wheelchair lights Push the button to activate the lights and push it again to inactivate them When the lights are activated the light LED lights up too Maximum Speed Buttons These buttons decreases
3. Select Background in the menu Move the joystick right or left to select Blue White or Auto Blue Blue The display background is blue in all profiles White White The display background is white in all profiles Automatic Auto The display background is programmed in the various travel profiles E g blue background for slow profile for indoors travel and white background for rapid profile for outdoors travel Diagnostics Diagnostics For qualified technicians only 55 Owner s Manual Permobil C350 Design and Function R net R Net control panel LED General The Control Panel consists of a joystick function buttons and a display At the front of the panel is the Charger Socket Two Jack Sockets are located on the bottom of the panel Your wheelchair may also be equipped with a Seat Control Panel in addition to the control panel Control Panel Overview Function Buttons Joystick 56 Owner s Manual Permobil C350 Design and Function R net R Net control panel LED Charger Socket This socket should only be used for charging or locking the wheelchair Do not connect any type of programming cable into this socket This socket should not be used as a power supply for any other electrical device Connection of other electrical devices may damage the control system or affect the E M C perfor mance of the wheelchair Charging plug Connect he charging plug with the g
4. Where to find Permobil Permobil Europe BV is responsible for the servicing and sales carried out by its importers and local dealers throughout large parts of Europe So contact us if you have any questions regarding servicing or sales in the area where you live Permobil Benelux BV De Beitel 11 6466 GZ Kerkrade Nederland Tel 31 0 45 564 54 80 Fax 31 0 45 564 54 81 Email info permobil n The Permobil Group s Head Office Permobil AB Box 120 861 23 Timra Sweden Tel 46 60 59 59 00 Fax 46 60 57 52 50 E mail info permobil se Permobil C350 Power Wheelchair Produced and published by Permobil AB Sweden Edition 7 2014 04 Order no 205218 UK 0 Owner s Manual Permobil C350 Contents Important Information cece cece seen eee seeneneeeeen nee seeneneaseeeeenneeseeeseneaseeeeenneeneneeeee 6 7 Safety IMStuctiOns sessen irrien Sevecers ecciteee ce eeesvee iv ecsthneteviaeedtt sanaaa eTR EEA 8 23 Design and FUNCION cis osc auiice aids eee te aetna oiiaaie 24 General Overviews caddie a Rie le E T EN 24 Driving Shock absorbers see eeeeeececeeeeeee cent eeeaeeeeeeceaeeeaaeseeeesaeseaeesneeesiaeeeeeenees 25 WhedlS orc cease sheer cpct neg pe eck awe ce deg ep cs actgeetetecg vesepeutoeseidseefecsaseceupesteetieereqtarentesanetes 26 Lights RETISCtONS ienee taataraa dren ecaes aar aE a EE A OA E E EEEE 26 Batteries Main fuse Charger Socket sssseseseesirernesrerrnesnernretnrinttenrnnnenn
5. s Manual Permobil C350 Design and Function Design and function General The Permobil C350 is an power wheelchair for outdoor and indoor driving intended for persons with functional impairments The wheelchair consists of a chassis and a seat The chassis contains the wheelchair s electronics power supply and drive functions The seat consists of the seat frame seat plate backrest armrest legrest seat lift and possible accessories and additional options such as a head support calfrest chest support etc The Permobil C350 can be combined with different seat models which are supplied with separate operating instructions In these operating instructions we have chosen to show the wheelchair with our Corpus seat The management of the chassis and most of its functions are the same regardless of which seat model is selected Overview 1 Backrest 6 Front Wheel 2 Control Panel 7 Rear Wheel Drive wheel 3 Seat 8 Chassis 4 Legrest 9 Armrest 5 Foot Plate 24 Owner s Manual Permobil C350 Design and Function Driving The Permobil C350 is equipped with a drive package for each drive wheel The drive package consists of an electric motor with a drive gear and magnetic wheel lock Drive gear Electric motor Wheel lock Shock absorber The wheelchair is equipped with four shock absorbers Adjustment Adjustment ought to be performed by personnel who are well acquainted with the design and functiona
6. Lights Button amp LED O O o S Left Indicator Button amp LED Right Indicator Button amp LED Only active if the wheelchair is equipped with lights On Off Button The On Off button applies power to the control system electronics wich in turn supply power to the wheelchair s motors A WARNING Do not use the On Off Button to stop the wheelchair unless there is an emergency If you do you may get thrown out of the chair or shorten the life of the wheelchair drive components Horn Button The horn will sound while this button is depressed Maximum Speed Buttons These buttons decreases increases the wheelchairs maximum speed Depending on the way the control system has been programmed a momentary screen may be displayed when these buttons are pressed 48 Owner s Manual Permobil C350 Design and Function R net R Net control panel LCD color display Mode Button The Mode button allows the user to navigate through the available operating Modes for the control system The available modes are dependant on program ming and the range of auxiliary output devices connected to the control system Profile Button The profile button allows the user to navigate through the available Profiles for the control system The number of available Profiles is dependant on how the control system is programmed Depending on the way the control system has been programmed a momentary screen may be displayed
7. The joystick is used to regulate the speed of the wheelchair forwards or back wards to turn and to brake The speed is regulated proportionally by moving the joystick forwards or back wards and the speed is directly proportional to the movement of the joystick small movement low speed large movement high speed The wheelchair is turned by moving the joystick to the left or right The wheelchair is braked by moving the joystick back to the neutral position or letting it go _ Joystick 37 Owner s Manual Permobil C350 Design and Function R net R Net control panel LCD monochrome display General The Control Panel consists of a joystick function buttons and a display At the front of the panel is the Charger Socket Two Jack Sockets are located on the bottom of the panel Your wheelchair may also be equipped with a Seat Control Panel in addition to the control panel Control Panel Overview Function Buttons Joystick 38 Owner s Manual Permobil C350 Design and Function R net R Net control panel LCD monochrome display Charger Socket This socket should only be used for charging or locking the wheelchair Do not connect any type of programming cable into this socket This socket should not be used as a power supply for any other electrical device Connection of other electrical devices may damage the control system or affect the E M C perfor mance of the wheelchair Charging plug Connect
8. know you feel secure so that you are quite familiar with how the wheelchair and its accessories behave in different situations before you begin using the wheelchair in public areas 63 Owner s Manual Permobil C350 Handling Driving General Make sure that the control system is mounted securely and that the joystick position is correct The body part that you use to operate the joystick should be supported for example by the wheelchair arm pad Do not use the joystick as the sole support for your hand or limb wheelchair movements and bumps could upset your control Make sure the wheel lock release lever is fully pushed into the chassis wheel locks NOT released Z WARNING Always make sure your feet are correct and securely positioned on the foot plates before you oper ate the wheelchair Use foot straps if needed Failure to do this increases the risk of personal injury 1 Switch on the power by pressing the start button on the control panel 2 Choose profile VR2 Control system The control system is normaly not programmed with more then one profile but in special applications this can occur In these cases choose a suitible profile with the profile maximum speed button see page 32 Choose profile R net Control system Choose a suitible profile with the profile button if the control system is pro grammed with more than one profile see page 38 3 Carefully move the joystick forward to drive forward and
9. speed driving profile also functions as a fault indicator for the wheelchair s electronics See page 106 for further information 61 Owner s Manual Permobil C350 Design and Function R net R Net control panel LED Seat indicator On certain seats the electrical functions for seat lift seat angle backrest angle and legrest angle are controlled with the control panel joystick In this case the active seat function is indicated on the control panel seat indicator Seat indicator 62 Owner s Manual Permobil C350 Handling Handling General The Wheelchair is designed for indoor and outdoor use When driving indoors you must observe care when driving in for example narrow passageways when pass ing through doors and entries as well as when using elevators ramps etc Also be conscious of the risk of things getting caught in the machinery when you use the electrical seat lift and seat tilt in particular when the wheelchair has been run in under a table workbench or the like Outdoors you must remember to drive very slowly on steep downhill slopes and to observe great care when driving on uneven foundations on uphill slopes with sideways slopes and when negotiating obstacles Always maintain a safe distance from the edge when driving close to drop offs and precipices and drive using the lowest speed possible for the terrain We recommend that you make repeated test drives in surroundings in which you
10. Do not use any cleaning method that is not listed above as other methods may attack the vinyl and cause eventual degradation Coated Metal For normal cleaning wash coated metal surfaces with a soft cloth soaked in detergent and warm water rinse thoroughly and dry Remove scuff marks from low gloss coatings with pre softened paste wax fol lowing the manufacturer s instructions Remove scuff marks and scratches from high gloss coatings using automotive polishing compounds either liquid or paste After polishing apply a pre softened automotive paste wax to restore original sheen Plastic For normal cleaning wash plastic surfaces with a soft cloth soaked in mild deter gent and warm water Rinse thoroughly and dry with a soft cloth Do not use solvents or abrasive kitchen cleaners Do not rinse the wheelchair off with a water hose its electronics can be damaged The wheelchair must always be shut off while it is being cleaned 90 Owner s Manual Permobil C350 Maintenance and Repairs Wheel Lock Release Check regularly approx once per month the functionality of the wheel lock release It must not be possible to drive the wheelchair when the wheel locks are disengaged Checking the positioning belt Check the condition of the belt regu larly in case any damage or worn places have developed Maintenance and Repairs aS Location of the release lever 91 Owner s Manual Permobil C350 Ma
11. In order to reduce these risks you should read the Owner s Manual carefully in particular the safety instructions and their warning texts Throughout this manual the following symbol will be used to note items that have significant importance to safety concerns Z CAUTION Please use caution where this symbol appears Z WARNING Please use extreme caution where this warning symbol appears Failure to observe warnings can lead to personal injury and property damage including damage to the wheelchair Permobil is not responsible for personal injuries or property damage resulting from any person s failure to follow the warnings and instructions in this manual Permobil is not responsible for injuries or damage resulting from failure to exer cise good judgment The final selection and purchasing decision about the type of electric wheelchair to be used is the responsibility of the wheelchair user and his or her healthcare professional Permobil Inc is not responsible for inappropriate selections of wheelchair models or features or improper fitting of the wheelchair Owner s Manual Permobil C350 Safety Instructions Safety Instructions General Your wheelchair was configured specifically for your needs as prescribed by your healthcare provider Consult your healthcare provider before changing the seat position or making any other adjustment Some adjustments may reduce your wheelchair s performance o
12. and legrest angle are controlled with the control panel joystick Other seat functions require a separate seat con trol panel Maneuvering the seat 1 Press the Mode button one or more times until the LED for a seat function lights up 2 Move the joystick to the left or right to select a seat function The LED for the selected seat function will light up 3 Move the joystick forwards or back wards to activate the function Seat indicator Move the joystick to the left or right to select a function The LED for the selected function will light up 74 Owner s Manual Permobil C350 Handling Seat functions R Net LED Not applicable to all seat models Return to drive mode Press the Mode button one or more times until a standard display image with speed indicator appears in the control panel display see illustration 75 Owner s Manual Permobil C350 Handling Driving Rules Support Wheels Your wheelchair can be equipped with support wheels mounted at the back to minimize the risk of the wheelchair tipping over backward when passing obsta cles and the like If your wheelchair is equipped with support wheels they must always be mounted when the wheelchair is being driven Support Wheels Eocene The support wheels if equipped must always be mounted when the chair is being driven There is a risk of tipping Always bear in mind that high speed and extended braking distance ent
13. backward to drive backward 4 The speed of the wheelchair is adjusted continuously by the joystick being moved different distances forward and backward respectively The wheelchair s electronics allow very slow driving over edges max 2 75 in You can drive up to the edge and then carefully drive over it 64 Owner s Manual Permobil C350 Handling Joystick Error VR2 Control System If the joystick is pushed before or just after the control system is turned on the battery indicator will ripple up and down and the wheelchair will not be allowed to move The joystick has to be released to resume normal operation If the joystick is not released within 5 seconds the wheelchair will not be able to move even if the joystick is released The battery indicator will then flash rapidly Reset this condition by switching the control system off and on again Battery indicator will ripple up and down If the wheelchair still cant be driven and the battery indicator is flashing rapidly after restarting it a problem somewhere in the wheelchair s electronical system has been detected See further information in the section Troubleshooting on pages 82 83 86 87 65 Owner s Manual Permobil C350 Handling Joystick Error R Net Control System If the joystick is moved from the central position before during or immediately after the control system is switched on the screen image for a shifted joystick will be displayed for 5
14. driving then the symbol will flash Restart example after a module re configuration this sym When the control system requires a restart for D bol will be flashed 44 Owner s Manual Permobil C350 Design and Function R net R Net control panel LCD monochrome display Fault The control system can detect a wide variety of errors When the system has detected an error that is not severe enough to cause the system to trip then this symbol will be displayed Motor Temperature This symbol is displayed when the control system has intentionally reduced the power to the motors in order to protect them against heat damage Control system Temperature This symbol is displayed when the control system has intentionally reduced its own power in order to protect itself against heat damage Timer This symbol is displayed when the control system is changing between different states An example would be entering into Programming Mode The symbol is animated so that you can see the sand running through the hourglass E Stop If the control system is programmed for latched E operation then it is normal for an Emergency Stop STOP Switch to be connected into the External Profile Switch Jack If the Emergency Stop Switch is operated or disconnected this symbol will flash 45 Owner s Manual Permobil C350 Design and Function R net R Net control panel LCD color
15. driving in low speed with great caution 77 Owner s Manual Permobil C350 Handling Driving downhill You should always drive downhill at low speed and with great caution Avoid braking suddenly and sudden evasive maneuvers and never drive so fast that you are unable to control the wheelchair safely without risks You should be extremely careful when driving downhill on an uneven sur face for example grass gravel sand ice and snow Safe slope 6 AR Do not drive downhill on a gradient greater than 10 Dynamic stability according to ISO 7176 2 6 WARNING A raised seat lift seat angle back angle changes the center of gravity and increases the risk of tip ping Therefore use these seat functions only on flat surfaces and always drive with great caution and at low speed 78 Owner s Manual Permobil C350 Handling Driving uphill You should always drive uphill with great caution Avoid sudden evasive maneuvers and never drive so fast that you are unable to control the wheelchair safely without risks You should be extremely careful when driving uphill on an uneven surface for example grass gravel sand ice and snow Safe slope 6 WARNING Do not drive uphill on a gradient greater than 10 Dynamic stability according to ISO 7176 2 6 A WARNING A raised seat lift seat angle back angle changes the center of gravity and in
16. he charging plug with the guide upwards Charging socket Z WARNING The wheelchair s warranty will be voided if any device other than a battery charger supplied with the wheelchair or the lock key is connected into the control panels charger socket 39 Owner s Manual Permobil C350 Design and Function R net R Net control panel LCD monochrome display Function Buttons On the control panel there are a total of 10 Function Buttons C D Horn Button Speedbuttons Decrease PROFILE EROFILE Increase Profile Button O Lights Button amp LED Hazard Button amp LED O Right Indicator Button amp LED Left Indicator Button amp LED Only active if the wheelchair is equipped with lights On Off Button The On Off button applies power to the control system electronics wich in turn supply power to the wheelchair s motors A WARNING Do not use the On Off Button to stop the wheelchair unless there is an emergency If you do you may get thrown out of the chair or shorten the life of the wheelchair drive components Horn Button The horn will sound while this button is depressed Maximum Speed Buttons These buttons decreases increases the wheelchairs maximum speed Depending on the way the control system has been programmed a momentary screen may be displayed when these buttons are pressed 40 Owner s Manua
17. in time with the wheelchair s right hand direction indicators Applies only if the wheelchair is fitted with lights 59 Owner s Manual Permobil C350 Design and Function R net R Net control panel LED Battery voltage indicator Shows the voltage remaining in the batteries from left to right Red Yellow Green Fully charged Red Yellow Half charged Red Charge the batteries A good way of using this indicator is to learn how it works while you are driv ing Like a fuel gage in a car it does not show exactly how much fuel is left but it gives you a rough idea so that you can avoid unnecessary stops due to discharged batteries The indicator shows a more exact value after approximately 1 minute of travel CAUTION The battery voltage indicator also functions as a fault indicator for the wheelchair s electronics See page 106 for further information 60 Owner s Manual Permobil C350 Design and Function R net R Net control panel LED Max speed indicator Speed Indicates the maximum speed set for the wheelchair 1 2 lamps Low speed 3 4lamps Average speed 5 lamps Max speed Driving profile For special applications the wheelchair can be programmed with more than one driving profile In this case the indicator s LEDs will instead display the selected driving profile There can be up to 5 driving profiles CAUTION The indicator for max
18. possible and avoid severe braking and avoidance maneuvers DRIVING FORWARD A TURNING LEFT Q P TURNING RIGHT v DRIVING BACKWARD A CAUTION Do not perform the first test drive on your own The test drive is of course just a check of how you and the wheelchair function together and you may need some assistance Before driving check that the wheel lock release lever is set in the drive position Do not use the joystick as the sole support for your hand or limb wheelchair movements and bumps could upset your control Always bear in mind that a high speed and extended braking distance entail an increased risk of accidents We recommend the use of a positioning belt when driving the Permobil C350 In the event of the wheelchair moving in an unexpected way RELEASE THE JOYSTICK This action should stop the wheelchair under any circumstances In the case of an emergency if the wheelchair continues to move after releasing the joystick turn the wheelchair off by pressing the On Off button 67 Owner s Manual Permobil C350 Handling R Net control panel Locking unlocking the wheelchair The control system can be locked in two different ways Either by using a key sequence on the keypad or with a physical key The method used depends on how the system has been programmed Locking with the keypad Press and hold down the on off key while the control system is active After 1 second the control sys
19. that this is used during transportation G During transportation it is essential that you are secured with a three point safety belt that is attached to the floor and a side of the vehicle Permobil positioning belts are designed to position the user only and not to protect you in the event of a motor vehicle accident The positioning belts do not replace use of a vehicle mounted restraint 85 Owner s Manual Permobil C350 Transport General Advice for Air transport Please refer to the Air Carrier Access Act at 49 USC 41705 and accompanying regulations at 14 CFR Part 382 for specific guidelines and regulations pertaining to transporting wheelchairs on aircraft in the United States Further guidelines on transporting powered wheelchairs and batteries can be found at the Department of Transportation hazardous materials regulations 49 CFR Parts 171 172 173 175 Due to the variance in aircraft sizes and cargo space dimensions always con tact the airline prior to traveling or purchasing a ticket to make sure that your Permobil can be accommodated When transporting your wheelchair by air there are especially these three items you should consider 1 Batteries Gel batteries In most cases they don t need to be taken out of the wheelchair If your wheelchair is equipped with a Main Fuse the electrical connections to the batteries must be disconnected and insulated If your wheelchair has a Circuit Breaker ma
20. weight information about each seat see the Owner s Manual accompanying the seat Height 1110 mm Width 625 mm 100 Owner s Manual Permobil C350 Technical Specifications DATA General ength Widi accuses eden sateen cue ate aie sates ii ae oaea Ee Height a Smallest Transport Size IXWXN n se 900x625x790 mm Weight incl Batteries and Corpus I Seat ee 142 kg AX Battery SIZC a einen pied onoir 260x167x178 mm Wheels Tire Size back 3 00 x 8 Tire Size front eeeeeeee 210x65 ax Air Pressure rear tires 250 kPa 2 5 bar Performance PANGS einernie eea a 30 35 km inimum Turning Radius 945 mm TURN FOUNGA WICH aieinoue 1310 mm Ability to Negoatiate Obstacles ececeeeceetetettenes 70 mm in ground clearence 80 mm Hill elimbing ADINIEY csccsssecaaedsecnnssecsgeaneatedines neve cbedvenaededia 10 degrees SAE SOP Swi ci ch ersarscaviachuatastdessveneseeeusennpagantd seaesegeaeussethdss 6 degrees Sideways Slope Capability 6 degrees Static stability COWNNIIl ce ee eeeeeeeeeteeeteetteneeteenees 18 degrees Static stability UPN eee eeeeeeeeeteeeeeeteeneeeteenees 10 degrees Static stability sideways 12 degrees ax Speed FOMWAN 2 s0 co2 5i cc nescscenscsanesiepiensnenntepeesienet ey 10 km h ELEKTRONIC SYSTEM VR2 ELEKTRONIC SYSTEM R Net Electronics Electronics PM70 PM70 A2 PM80 PM120 Control Panel Control Panel JS
21. M JSM L JSM L SV Batteries Batteries Recommended Battery Type Group 24 Gel Recommended Battery Type Group 24 Gel Battery Capacity 2x60 Ah Battery Capacity ee 2x60 Ah Charging Time 8 hour Charging Time esseen ca 8 hour Fuses Fuses Main FUS iisisis nsss 63A Main FUS ssseesserrrnssrsn 63A Required Operating Force Required Operating Force JOYSt K si eecersetscsssacczeieanereaule 1 5 Nm WOYSUCK iescacecbetsacecteaceecpsctveris 1 5 Nm BUMONS isc sccsecacccccscccccss ccancensses 2 0 Nm BUTONS Sirisiri nusret 2 0 Nm 101 Owner s Manual Permobil C350 Troubleshooting Guide VR2 Diagnostics Battery voltage indicator Whenever an error on the wheelchair s control system occurs information about this is shown on the control panel s battery voltage indicator and the speed indi cator by one or more blinking LED s This information can be used for diagnosing the error The remedying of errors that are indicated via the blinking LED s must be per formed by a person with sufficient expertise to be able to perform such in a professional manner Always contact an authorized serviceman when in doubt More information about service and repairs is found in the chassis service manual Constant light Everything is in order How many lights are lit depends upon how much voltage there is in the batteries With fully charged batteries all lights are lit Slowly blinking red lights 1 2 The batteries need to be cha
22. ail an increased risk of acci dents We recommend the use of positioning belt option when seated in your powered wheelchair Never drive rapidly or at full speed along narrow passages on narrow sidewalks etc where an incorrect maneuver or incorrect steering can cause an increased risk of accidents Always drive at low speed on uneven surfaces Keep in mind that driving along slopes will have an effect on the wheelchair and could make it steer to the side Never drive at full speed along slopes Use of the seat lift backrest seat tilt function displaces the center of gravity which can have a nega tive effect on the chair s handling characteristics while it is being driven So you should never drive at full speed if an extreme backrest seat tilt is being used 76 Owner s Manual Permobil C350 Handling Driving Rules Driving over Obstacles Do not drive the wheelchair over obstacles of a height greater than 70 mm Driving over tall edges increases the risk of tipping over as well as the risk of damage to the wheelchair Negotiating obstacles must always be done with great care Do not drive the wheelchair over obstacles of a height greater than 70 mm Negotiating obstacles must always be done with great care AN Operating the seat lift seat tilt backrest recline changes the center of gravity and increases the risk of tipping over hence those seat functions shall only be used on level ground
23. ay must be performed by a person with sufficient expertise to be able to perform such in a professional manner Always contact an authorized serviceman when in doubt More information about service and repairs is found in the chassis service manual Diagnostic Screens Current Diagnostic Screen When the control system safety circuits have operated and the control system has been prevented from moving the wheelchair a diagnostics screen will be displayed This indicates a system trip i e the R net has detected a problem somewhere in the wheelchair s electrical system ZA CAUTION If the error is in a non active module then drive will still be possible however the diagnostic screen will appear intermittently Switch off the control system for a couple of minutes Switch on the control sys tem again and try to drive the wheelchair If the safety circuits operate again do not try to use the wheelchair Write down the information from the display and switch the control system off Contact your service provider Don t use the wheelchair before you get it repaired or get other instructions from your service provider The remedying of errors that are indicated via the control panel display must be performed by a qualified service technician authorized by Permobil to perform such service on Permobil products Permobil Inc is not responsible for personal injuries or damage resulting from inappropriate or wrong perfo
24. cations may also void the wheelchair s warranty Changing Batteries and Fuses The Circuit Breaker must always be in OFF position when batteries and fuses are replaced Observe care in the use of metallic objects when working with batteries A short circuit can easily cause an explosion Always use protective gloves and protective eye glasses Filling Air into tires Check at regular intervals that the wheelchair s tires have the prescribed tire pressure Incorrect tire pressure can cause deteriorating stability and maneu verability The prescribed tire pressure is 36 psi 250 kPa Note that overfilling causes a risk of explosion 21 Owner s Manual Permobil C350 Safety Instructions Safety Instructions Changing Tires Avoid the use of sharp edged tools when working with tires Storage The wheelchair and its accessories must always be shut off when they are not being used Always store the wheelchair so that access for unauthorized individuals is avoided Never store the wheelchair in a room in which condensation can arise mist or dampness on the surfaces e g in pool areas laundry rooms or similar rooms If you are unsure as to how your wheelchair and its accessories should be properly stored contact your supplier or Permobil for more information Damages malfunctions on the wheelchair and its accessories If you experience that the wheelchair in any manner is not behaving as expect ed or if you sus
25. chair s electrical system can cause damage to the chair and caused the chair to become uncontrollable or drive erratically Such use may also void the warranty The wheelchair is heavy and contains many moving parts which means that the risk of being caught between them is always present Charging of Batteries Charging must be done in a well ventilated room not in a wardrobe or closet Charging must not be done in a bathroom or wet room Only chargers with a max 10 A charging current average value may be used the RMS value of the charging current must not exceed 12A When the charger is connected the chair must not and cannot be driven 20 Owner s Manual Permobil C350 Safety Instructions Safety Instructions Safety Circuits Permobil products are equipped with safety circuits Inhibit circuits prevent the wheelchair from driving under certain conditions Speed reduction circuits limit the wheelchair s maximum speed under certain conditions Limit switch circuits limit the wheelchair s functions under certain circumstances Overload protec tion circuits shut the wheelchair off in case of an overload The user should stop using the wheelchair immediately and consult an authorized Permobil distributor if any of these circuits should become disabled Any attempt to modify the safety circuits will result in unsafe operation of the wheelchair and could cause the chair to become unstable or uncontrollable Such modifi
26. concerning our products from our home page on the Internet You can find us at www permobil com All information pictures illustrations and specifications are based upon the product information that was available at the time that these operating instruc tions were printed Pictures and illustrations that are found in these operating instructions are representative examples and not intended to be exact depictions of the various parts of the wheelchair We reserve the right to make changes to the product without prior notice Ordering of Documentation If you are in need of another copy of the Owner s Manual it can be ordered from Permobil ask for item No 205218 UK 0 Owner s Manual Permobil C350 Important Information Technical support In the event of technical problems you should contact Permobil Always state the seats serial number when contacting Permobil to ensure that the correct information is provided Spare part amp accessories Spare parts and accessories must be ordered through Permobil Scrapping Contact Permobil BV for information about scrapping agreements in force Warranty All wheelchairs are supplied with a two year product guarantee Batteries and char ger are supplied with one year warranty Incident reporting If an incident occurs please contact your nearest Permobil representative Normally the same person you contacted at purchase day To prepare this contact there is a link on our homepage on t
27. creases the risk of tip ping Therefore use these seat functions only on flat surfaces and always drive with great caution and at low speed 79 Owner s Manual Permobil C350 Handling Driving with Sideways Slopes Driving with a sideways slope must always be performed with great care Avoid abrupt avoidance maneuvers and never maintain a speed higher than that at which you can maneuver the wheelchair in a safe and secure manner When driving on sideways slopes with an uneven surface for example grass gravel sand ice or snow a great deal of extra care must be observed Max 6 Do not drive the wheelchair on sideways slopes of greater than 6 degrees There is a risk of tipping over AN Operating the seat lift seat tilt backrest recline changes the center of gravity and increases the risk of tipping over hence those seat functions shall only be used on level ground driving in low speed with great caution 80 Owner s Manual Permobil C350 Handling Manual Handling of the Magnetic Wheel Locks The wheel locks can be released in order to make it possible to move the wheelchair manually Release the wheel locks 1 Shut off the wheelchair using the start button on the control panel 2 Press the release lever forwards and pull it out from the chassis at the same time see the picture The chair can now be moved manually Engage the wheel locks Push the release lever into the cha
28. ction R net R Net control panel LCD color display Speed Indicator ol Current Profile Indoor Drive m In Focus vl s I Speed Limit fi Restart Q This displays the current speed setting The speed setting is adjusted using the Speed Buttons The Profile Number describes wich Profile the con trol system is currently operating in The Profile Text is the name or description of the Profile the control system is currently operating in When the control system contains more then one method of direct control such as a secondary Joystick Module or a Dual Attendant Module then the Module that has control of the wheelchair will display the In Focus symbol If the speed of the wheelchair is being limited for example by a raised seat then this symbol will be displayed If the wheelchair is being inhiited from driving then the symbol will flash When the control system requires a restart for example after a module re configuration this sym bol will be flashed 52 Owner s Manual Permobil C350 Design and Function R net R Net control panel LCD color display Motor Temperature QO This symbol is displayed when the control system has intentionally reduced the power to the motors in order to protect them against heat damage Control system Temperature l Timer Pa E Stop E Stop T
29. ctrical functions are operated using the control panel or the seat s ICS control panel if your wheelchair is so equip ped For safety reasons the seat s electrical functions may in certain situations restrict the usage of other seat functions or the wheelchair s maximum speed In certain situations a seat function may even prevent the wheelchair from moving Seat lift Permobil C350 can be fitted with an electrically controlled seat lift that allows the seat to be raised steplessly up to 200 mm in order to adjust its height to tables benches etc Seat angle Permobil C350 can be fitted with an electrically controlled seat angle function that makes it possible to adjust the seat angle steplessly up to 45 Seat lift Seat tilt 28 Owner s Manual Permobil C350 Design and Function Leg rest A WARNING NOTE The following applies only if your wheelchair is equipped with separate foot plates With the wheelchair kept still and having the leg supports driven towards it s innermost position the wheelchair s front wheels must always be kept in a 90 degrees straight position A pointed forward or backwards With the front wheels pointed sideways B there is a risk that the leg rest with foot plates might be damage if they are hit against the front wheels There is also a risk for the user to get caught between the foot plates and wheels A Correct angle front wheels B Incorrect angle front wheels
30. display General The Control Panel consists of a joystick function buttons and a display At the front of the panel is the Charger Socket Two Jack Sockets are located on the bottom of the panel Your wheelchair may also be equipped with a Seat Control Panel in addition to the control panel Control Panel Overview Function Buttons Joystick 46 Owner s Manual Permobil C350 Design and Function R net R Net control panel LCD color display Charger Socket This socket should only be used for charging or locking the wheelchair Do not connect any type of programming cable into this socket This socket should not be used as a power supply for any other electrical device Connection of other electrical devices may damage the control system or affect the E M C perfor mance of the wheelchair 3 Charging plug Connect he charging plug with the guide upwards Charging socket A WARNING The wheelchair s warranty will be voided if any device other than a battery charger supplied with the wheelchair or the lock key is connected into the control panels charger socket 47 Owner s Manual Permobil C350 Design and Function R net R Net control panel LCD color display Function Buttons On the control panel there are a total of 10 Function Buttons o lt On Off OG Horn Button Cone Speedbuttons Decrease PROFILE r Increase Mode Profile Button A a A Hazard Button amp LED
31. driving from an area of low traction e g lawn to an area of high traction e g sidewalk To protect against tipping personal injury and property damage reduce speed and reduce the sharpness of your turn when turning Operation Freewheel Mode In order to prevent the wheelchair from rolling away ensure that the wheelchair is on a level and dry surface before releasing the brakes In order to avoid personal injury do not use your Permobil in freewheel mode without an attendant present Do not attempt to put the wheelchair in freewheel mode by yourself while seated in it Do not put your Permobil in freewheel mode while on an incline This could cause the wheelchair to roll on its own causing injury and property damage including damage to the wheelchair Owner s Manual Permobil C350 Safety Instructions Safety Instructions Driving on a Loose or Soft Surface When the wheelchair is set to its lowest speed and the batteries are not fully charged driving on certain surfaces for example gravel sand or thick carpet ing can involve constrained navigability Driving in Darkness Driving in the dark may only be done if your wheelchair is equipped with func tioning lighting in the front and the back or as per the applicable national or local traffic regulations Driving in Extreme Climate Conditions Permobil s wheelchairs are designed to withstand most adverse weather con ditions however to minimize the risk o
32. e Mode key the user can scroll between the control system s available operating modes The available modes depend on the programming and on which other output devices are connected to the control system Hazard lights This key activates and deactivates the wheelchair s hazard lights Hazard lights are used when the wheelchair is stationary in a position which may represent a risk or an obstacle for others Press this key to activate the hazard lights Press it again to deactivate them When the hazard lights are active the indicator lamp next to the control key flashes in time with the wheelchair s direction indicators Lights This key activates and deactivates the wheelchair s lights Press this key to switch on the lights Press it again to switch them off When the lights are acti vated the indicator lamp next to the control key also lights up Indicators left This key activates and deactivates the wheelchair s left hand direction indicators Press the key to activate the indicators Press it again to deactivate them When the indicators are active the indicator lamp next to the control key flashes in time with the wheelchair s left hand direction indicators Indicators right This key activates and deactivates the wheelchair s right hand direction indicators Press the key to activate the indicators Press it again to deactivate them When the indicators are active the indicator lamp next to the control key flashes
33. e supplied Owner s Manual for current seat model Operation of the wheelchair by users who exceed the maximum allowable user weight can lead to personal injury and property damage including damage to the wheel chair as well as voiding any applicable warranty to the wheelchair Do not carry passengers on the wheelchair Doing so can lead to personal injury and property damage including damage to the wheelchair Prior to Riding In some instances including where certain medical conditions exist users should practice operating their wheelchair under the supervision of an assis tant who is familiar with the operation of the wheelchair and with the abilities and limitations of the user Owner s Manual Permobil C350 Safety Instructions Safety Instructions Operation Inclines When driving downhill select the slowest speed and proceed with caution Driving down an incline in a front wheel drive wheelchair can shift the user s center of gravity forward If the wheelchair rolls faster than you would like stop the wheelchair by releasing the joystick and begin descending again ata slower speed Avoid sudden stops or starts Stop by releasing joystick rather than by turning the power off Turning off power while the wheelchair is in motion will cause the wheelchair to stop suddenly Be sure to keep all recommended positioning belts securely fastened at all times When driving up an incline try to keep movin
34. ear cover 13 Remount the chassis rear plate and the rear cover 14 Remount the chassis top cover Battery terminals 97 Owner s Manual Permobil C350 Maintenance and Repairs Resetting the Circuit Breaker Z WARNING A triggered automatic Circuit Breaker can indicate larger electrical faults The cause should be checked carefully before the Circuit Breaker is reset Always contact an authorized serviceman or Permobil when in doubt The circuit breaker also serves as a battery isolator but is normally referred to as a circuit breaker Replacement of the circuit breaker is normally not necessary as it is of the auto matic type that can be reset when it has been triggered The resetting is done by placing the switch in the ON position The circuit breaker is accessed through a hole in the chassis cover Z CAUTION Always shut off the Power Supply on the Control Panel before switching off the power with the Circuit Breaker 98 Owner s Manual Permobil C350 Accessories Accessories We are constantly developing accessories for our wheelchairs Contact your nearest Permobil retailer for more information about the accessories available for your wheelchair 99 Owner s Manual Permobil C350 Technical Specifications Technical Specifications The specifications given in the following pages are only applicable to the Permobil C350 chassis with Corpus Seat For size and
35. eck regularly to see that the tires are maintained at a pressure of 36 psi 250 kPa Filling with air 1 Unscrew the plastic cap on the air valve of the tire 2 Connect the compressed air nozzle to the air valve and adjust the tire pres sure to the prescribed level Filling valve front tire Filling valve rear tire The recommended air pressure for front tires is 36 psi 250 kPa Overfilling causes a risk of explo sion Incorrect tire pressure can involve a deterioration of stability and manueverability so check regularly that the tire contains the prescribed air pressure 93 Owner s Manual Permobil C350 Changing the batteries Front battery 1 2 Place the wheelchair on a level sur face Run fold out the leg support and raise the seat lift Turn off the main power switch on the control panel Put the circuit breaker in the OFF position It is accessed through a hole in the chassis cover see fig Lift the front cover upwards for wards so that the hook and loop fastener on the inside of the cover releases 94 Maintenance and Repairs thro ugh a hole in in the chassis cover Position of the hook and loop fasteners Front cover removed Owner s Manual Permobil C350 Changing the batteries Front battery 6 Loosen the battery locks by pulling them straight forward see fig 7 Loosen the battery terminals see fig below Also see the
36. ects when operating the wheelchair always make sure all parts of the wheelchair are undamaged before operating the wheelchair again Not doing so could lead to personal injury Owner s Manual Permobil C350 Safety Instructions Safety Instructions Operation Do not let children drive the wheelchair without supervision Do not drive the wheelchair on public streets or roadways Obey all local pedestrian rules and be aware that vehicle drivers may have difficulty seeing you Do not operate your wheelchair under the influence of alcohol Consumption of alcohol may impair your ability to operate your wheelchair safely Some physical limitations or use of medication either prescribed or over the counter may limit your ability to operate your wheelchair safely Be sure to consult with your physician about your physical limitations and medications Modifications Any unauthorized modifications to the wheelchair or its various systems may increase the risk of personal injury and property damage including damage to the wheelchair All modifications to and interventions in the vital systems of the wheelchair must be performed by a qualified service technician authorized by Permobil to perform such service on Permobil products Owner s Manual Permobil C350 Safety Instructions Safety Instructions Weight Limitations The maximum user weight for your Permobil is set forth in the specification section of th
37. ed repair work N A O Any error signals on the indicators are not displayed while the wheelchair is being driven They appear when it is next started 106 Owner s Manual Permobil C350 ERROR SIGNAL O000 o Oo e O Q000 e Oo O 0 5 e O e O e000 e Oo e O 9 00 e o O 00990 e O 9 90 e o e O 09 90 e o e O 000o e o O 000o e Oo Troubleshooting Guide ERROR INDICATION REMEDY 1 Lamp Low battery voltage Check the condition of the battery Check the contact between the battery and the control unit 2 Lamps Failure in left hand drive motor Check the connection to the left hand drive motor 3 Lamps Short circuit in left hand drive motor Check the drive motor s contacts and cables 4 Lamps Failure in right hand drive motor Check the connection to the right hand drive motor 5 Lamps Short circuit in right hand drive motor Check the drive motor s contacts and cables 6 Lamps Battery charger connected Disconnect the battery charger 7 Lamps Joystick error Check that the joystick is not being moved when the wheelchair is started 8 Lamps Control system error Check the contacts to the output stage 9 Lamps Failure in brake circuit Check the contacts to the magnetic brake 10 Lamps High battery voltage Check the battery and the contacts between
38. eelchair begins to move in an unexpected manner immediately release the joystick to stop the wheelchair Except in an emergency do NOT use the on off button to stop your wheelchair as this will cause the wheelchair to stop abruptly and may cause personal injury Fixed seat post Adjusting the seat height may only be performed by an authorized service provider See the service manual for more information Owner s Manual Permobil C350 Safety Instructions Safety Instructions Positioning Belt Permobil positioning belts are designed to position the user only and will not protect you in an accident You may even receive further injury from the belts Support Wheels If your wheelchair is equipped with support wheels they must always be mounted when the wheelchair is being driven Transfer into and out of the chair Be sure that the power is turned OFF before entering or leaving the wheel chair and before lifting the control side armrest When transferring into or out of the wheelchair every precaution should be taken to reduce the distance between the wheelchair and the place to which the user is transferring Overextending this distance can cause user to over exert lose balance or fall Permobil recommends that users transfer in the presence of or with the assis tance of an attendant Use caution when bending or reaching Never use the joystick as a handhold or point of support Do not use foot plates or armrests a
39. eene 27 OAL e e a SE E E AE E E E E E 28 VR2 control panel occ st deninda ie tec sciatica r EE e 30 R Net control panel LCD monochrome display design and function 00 38 R Net control panel LCD color display design and function s 46 R Net control panel LED design and function 0 0 eee eeeeeeeeneeeeeneeeteeeeeeeeeees 56 Handling nesinori a ditt esteha detec ea ea ae aaao daii gaad aai 63 General Driving 0 ececcceeeeeeeeeenee cree eee eeeaeeeeeecneeseeeeeneeesaeeeeeesceesaeseneesiaeseeeenaes 64 Joystick error VRZ saariin aini i daiar 65 Joystick error R Not eieae ee ES 66 Driving TECHNIQUES siston aa aeia A EELEE EE EREE EN 67 Seat FUNCTIONS 20 eee ceceeeeeeeeee cent eeeeeeeeecaeeeeeseneesaeeeeeesceesaeeseneesaeseeeesieeeeneeennees 70 Driving RUES aeieeiaii aaa 76 Manual Handling of the Magnetic Wheel LOCKS essseesseeerrssesiesrriesrirrerrsnrrresnns 81 Batlery CMAN GING i cscs cies cetecdcascd A AT E A 82 Transpor anan enn A a tee E emai eevee 84 General Advice for Air transport 0 cecccceceeeceeereeeeeeeeeeeteeeeeeeceneeeaeenneesiaeeeeeeees 86 Maintenance and Repairs ccccccceceeeeceeeceeeeeeeeeeeeeeeeeeaeeeeeceeeeeeeeseneeseneeeesneaeesteneees 88 TOOL Kit incana n ena e p a a ai Ea ea a aaa AIE EAA EEES 88 General Batteries Storage 0 cecceeceeeteeeeeeeeeeeceeeeeeeeeeeeeseseeeeseeeesaeeeeeesieeseneenaees 89 Finishes Care and Maintenance cecceeeceeeeeeeeceeeeeeeeeneeseeeeceaeeeee
40. enneesnaeeeeeeeats 90 Changing the Batteries a nd re Tonna Eaa E TE Sinha 94 Resetting the Circuit Breaker 00 cee eeccceceeeeeeeeeeeeeee cents ceaeteeeecneeetaeseeeeeneeseaeeeeeeeed 98 ACCOSSOMIOCS iranienne a taidi a a eee ataa iiaa i 99 Technical Specifications cc ceeeeecceee eens eeteeenee ternett tennit ttn nttn ttn nttntenttnntunntnntnnnennr ent 100 Troubleshooting Guide 00 2 ceeceeececceeeeeeeececeeaeeeeeeeaeeeeeecaeeeeaaeeeeeesaeeseeeeeieetaeeeeeeeea 102 Owner s Manual Permobil C350 Important Information Important Information about this Owner s Manual We congratulate you on your choice of power wheelchair Our goal is for you to continue to feel satisfied with your choice of both vendor and wheelchair Before you begin using your wheelchair it is important that you read and under stand the content of these operating instructions and in particular the Safety Instructions These operating instructions are primarily intended to acquaint you with the functions and characteristics of the wheelchair and how you can use them in the best manner possible They also contain important safety and maintenance information as well as describing possible problems that can arise while driving the wheelchair Always keep these operating instructions handy in connection with your wheel chair since the need for important information can arise concerning its use safety and maintenance It is also possible to obtain information
41. f being caught in difficult situations you should avoid using the wheelchair outdoors during for example severe cold heavy rain or thick snow Also bear in mind that certain surfaces on the wheelchair can be heated up or cooled down in the event of prolonged exposure to intense sunlight or cold respectively Owner s Manual Permobil C350 Safety Instructions Safety Instructions Driving with Seat Lift Seat Tilt Backrest Recline Be careful in making sure that nothing gets stuck between the chassis and the seat when the seat lift seat tilt is operated Operating the seat lift seat tilt backrest recline changes the center of gravity and increases the risk of tipping over Always drive in low speed and only use those seat functions on level ground and not on hills ramps slopes or other inclines Using those seat func tions while driving on inclines can lead to personal injury and property damage including damage to the wheelchair Center of Balance The possibility of this wheelchair tipping and the point where this wheelchair will tip forward back or to the side depends on its center of balance Please note that the following factors can affect the wheelchair s center of balance e Elevation of the seat e Height and angle of the seat Body position or weight distribution Driving on an incline such as a ramp or a hill e Use of a backpack or other accessories depending on the amount of weight added If your wh
42. g at a steady speed Stopping and starting the chair while moving up an incline makes the wheelchair more difficult to control Do not drive up or down slopes with a gradient greater than indicated in the technical specifications section of the manual There is a risk that the wheel chair will not maneuver safely Operation Inclines Do not drive the wheelchair where the sideways gradient is more than indicated in the technical specifications section of the manual There is a risk of tipping over Do not drive up or down ramps that are not equipped with proper edge protection along the sides of the ramp to prevent the wheelchair from falling off of the ramp When driving up an incline be sure to drive your wheelchair straight up the incline perpendicular Driving at an angle up an incline increases the risk of tipping or falling Use extreme caution when driving up an incline Do not drive down or up a hazardous incline such as a surface covered with snow ice or wet leaves or a surface that is uneven Also avoid driving on ramps that do not have proper edge protection 13 Owner s Manual Permobil C350 Safety Instructions Safety Instructions Operation Turning Turning your wheelchair at high speeds can create the possibility of the wheel chair tipping and personal injury The possibility of tipping can be increased by high turning speed sharp turns uneven surfaces abrupt changes in direction and
43. he internet at www permobil com Open up your country page and the contact page Here is the needed contact information and a guidance document in what information we need to investigate the incident Complete the information as much as possible This is of great help for us To increase the product quality and to ensure that our product is safe through the whole life cycle we need you to send in Incident Reports It is also stated in MEDDEV 2 12 1 and Annex 9 that the manufacturer shall Encourage users or those given specific responsi bility for reporting incidents that have occurred with medical devices and that meet the criteria within these guidelines to report the incidents to the Manufacturer and or to the Competent Authority in accor dance with national guidance To meet the requirements and to ensure that our products shall remain safe in your hands we need your assistance We hope you never need to use the infor mation on this page but if there is an incident please contact us Product approval This product fulfill the requirements according to EN 12184 and ISO 7176 Owner s Manual Permobil C350 Safety Instructions Safety Instructions General An electric wheelchair is a motorized vehicle and special care must therefore be taken when it is used Please read and follow all instructions and warnings in this manual before operating your Permobil powered wheelchair Incorrect use may both injure the user and damage the chair
44. his symbol is displayed when the control system has intentionally reduced its own power in order to protect itself against heat damage This symbol is displayed when the control system is changing between different states An example would be entering into Programming Mode The symbol is animated so that you can see the sand running through the hourglass If the control system is programmed for latched operation then it is normal for an Emergency Stop Switch to be connected into the External Profile Switch Jack If the Emergency Stop Switch is operated or disconnected this symbol will flash 53 Owner s Manual Permobil C350 Design and Function R net R Net control panel LCD color display Installation menu The installation menu permits the user to set the clock the display brightness background color etc Access the menu by holding down the keys for higher and lower maximum speed simultaneously Scroll through the menu by moving the joystick up or down Exit the installation menu by first selecting Exit at the bottom of the menu and then moving the joystick to the right Display Time Distance Backlight Background Diagnostics Setting the time Set Time Select Set Time in the menu Move the joystick to the right to go to the menu for setting the time Then select Year Month Date Hours and Minutes by moving the joystick left or right Set the desired value by moving the
45. increases the maximum speed setting In special applications these buttons could allow the user to change profile of the control system Seat Function Button If the wheelchair is fitted with seat actuators this button will enter and exit actua tor adjustment mode Turning Indicator Buttons This buttons activates and deactivates the wheelchair s left right indicator Depress the button to turn the indicator on and depress the button again to turn it off When activated the indicator LED will flash in sync with the wheelchair s indicator Only on wheelchairs with lights Only on wheelchairs with electric seat functions 33 Owner s Manual Permobil C350 Design and Function VR2 VR2 Control Panel Battery Voltage Indicator The battery voltage indicator lets you know how much charge is left in your batteries from left to right Red Yellow Green Fully charged Red Yellow Half charged Red Charge the batteries The best way for you to use the indicator is to learn how it behaves as youdrive your wheelchair Like the fuel gauge in a car it is not completely accurate but will help you avoid running out of fuel The indicator gives you a more accurate reading about a minute after you start driving the wheelchair Z CAUTION The voltage indicator also serves as a fault indicator for the wheelchair s electronic system See page 82 83 for more information 34 Owne
46. intenance and Repairs Maintenance and Repairs Changing rear tire inner tube 1 Put the wheelchair up on blocks so that the wheel is free and then let the air out of it 2 Force the tire off the rim 3 Replace the broken inner tube 4 Put the tire back on the rim and fill with air Replacement of front tire inner tube NOTE Applies only if your wheelchair is equipped with air filled rear tires 1 Put the wheelchair up on blocks so that the wheel is free and then let the air out of it 2 Disassemble the rim by unscrewing the five socket head cap screws that are holding the rim together 3 Replace the broken inner tube 4 Assemble the rim back together again with the tire check that the inner tube is not caught anywhere between the parts of the rim and fill with air The recommended air pressure for front tires is 29 psi 200 kPa Overfilling causes a risk of explo sion Incorrect tire pressure can involve a deterioration of stability and manueverability so check regularly that the tire contains the prescribed air pressure 92 Owner s Manual Permobil C350 Maintenance and Repairs Maintenance and Repairs Tire pressure Check at regular intervals that the wheelchair s tires have the prescribed tire pres sure An incorrect tire pressure can cause deterioration in stability and manuever ability plus extremely low air pressure can give rise to abnormal wear as well as shorter driving distances So ch
47. ircuit left drive motor Check the connection to the right drive motor 3 LED Short circuit left drive motor Check the drive motor connections and cable 4 LED Open circuit right drive motor Check the connection to the right drive motor 5 LED Short circuit right drive motor Check the drive motor connections and cable 6 LED Charger connected Remove the charge plug from the chargesocket on the control panel 7 LED Joystickerror Make sure the joystick isn t actuated at switch on change the control panel 8 LED Control System Error Check the contacts to the power module If the fault persists change the poweer module 9 LED Failure in wheel lock circuit Check the connections to the magnetic wheel lock 10 LED High battery voltage Check the battery and the connections between the battery and the control unit 7 5 LED Comunication error Check the control panel cable for damage and make sure the cable connections aren t loose 8 2 LED Actuator error If the wheelchair has more then one actuator check which one is nt working Make sure the cable connections aren t loose 103 Owner s Manual Permobil C350 Troubleshooting Guide Diagnostics R Net LCD Whenever an error on the wheelchair s control system occurs information about this is shown on the control panel s display This information can be used for diagnosing the error The remedying of errors that are indicated via the control panel displ
48. joystick up or down Exit the installation menu by selecting Exit and then moving the joystick up or down Displaying the time Display Time Select Display Time in the menu Move the joystick right or left to select 12 or 24 hour display or Off to remove the clock from the display 54 Owner s Manual Permobil C350 Design and Function R net Control panel R Net LCD color display Distance measurement Distance Select Distance in the menu Move the joystick to the right to go to the menu for setting distance measurement Then select Total distance Trip Distance display or Reset by moving the joystick up or down Total distance Total Distance ahaa Pere Shows the total distance traveled by G a n aa a a the control system Total Distance 0012345 Trip Distance Display Distance Clear Trip Distance Distance display Display Distance Exit Selects Trip or Total Distance in the display Trip Trip Distance Shows the total distance traveled since the last reset Reset Clear trip distance Move the joystick to the right to reset the Trip measurer Exit Exit Move the joystick to the right to exit the installation menu Brightness Backlight Select Backlight in the menu Move the joystick to right or left to set the desired brightness for the display backlight Ten fixed levels are available from 10 100 Background Background
49. ke sure the Circuit Breaker is in OFF position Acid batteries Most airlines require that the batteries should be taken out of the wheelchair and that they must be transported in special boxes that the airline can provide 2 The Dimensions and Weight of the Wheelchair The weight and dimensions of the wheelchair are significant in relation to the type of airplanes in which the wheelchair is to be transported Always check with the airline before traveling to make sure that the aircraft in question can accom modate your wheelchair A CAUTION The weight and dimensions of the wheelchair listed in this manual are based on the most common configurations of the wheelchair Wheelchairs which have had custom modifications or additional features may have different dimensions or weights Be sure to measure the dimensions of your particular chair whenever exact dimensions are critical or required Certain airlines can refuse to take acid batteries onboard 86 Owner s Manual Permobil C350 Transport General Advice for Air transport 3 Preventing Damages The electronic components as well as other critical parts in your wheelchair are highly sophisticated and fragile and care must be taken to protect them When transporting your wheelchair by air we recommend that you cover the control panel with soft shock absorbing material foamed plastic or similar and fold it in towards the backrest Protect other fragile parts in a si
50. l Permobil C350 Design and Function R net R Net control panel LCD monochrome display Mode Button The Mode button allows the user to navigate through the available operating Modes for the control system The available modes are dependant on program ming and the range of auxiliary output devices connected to the control system Profile Button The profile button allows the user to navigate through the available Profiles for the control system The number of available Profiles is dependant on how the control system is programmed Depending on the way the control system has been programmed a momentary screen may be displayed when the button is pressed Hazard Warning Button and LED This button activates deactivates the wheelchairs hazards lights This function is used when the wheelchair is positioned in a way making it a obstruction for others Push the button to activate the hazard lights and push it again to deactivate them When activated the indicator LED will flash in sync with the wheelchair s indicators Lights Button and LED This button activates and deactivates the wheelchair s lights Depress the but ton to turn the lights on and depress the button again to turn them off When activated the lights LED will illuminate Left Indicator Button and LED This button activates and deactivates the wheelchair s left indicator Depress the button to turn the indicator on and depress the button again to turn it off When acti
51. lity of C350 When adjustment is needed contact your nearest service provider or service center or Permobil service Shock absorbers 25 Owner s Manual Permobil C350 Design and Function Wheels The wheelchair s rear wheels the drive wheels have air filled tires The front wheels the guide wheels have solid rubber tires Lights and reflectors In the standard version the wheelchair is equipped with reflectors in the front and back as well as on the sides Front back lights and turn indicators are optional Rear reflectors Side reflector 26 Owner s Manual Permobil C350 Design and Function Batteries The wheelchair s batteries are located under the covers of the chassis Both of the batteries are easily accessible for maintenance and battery replacement Front battery Rear battery Circuit Breaker Permobil C350 is equipped with a automatic Circuit Breaker which can be reset after having been triggered It also functions as a battery isolator and is con trolled ON OFF via the lever located above the left battery cover Charging socket The charging socket is located on the control panel Charging Socket on VR2 Charging Socket on R Net Control Panel Control Panel 27 Owner s Manual Permobil C350 Design and Function Seat Permobil C350 can be combined with different seat models which are supplied with a separate user manual The seat s ele
52. m of one or more flashing lamps Troubleshooting and repairs must always be performed by competent person nel with good knowledge of the wheelchair s electronics More information on troubleshooting and remedies can be found in the Service Manual for this wheelchair model Permanently on Allin order The number of lamps that light up depends on the voltage remaining in the batteries If the batteries are fully charged all the lamps light up Slowly flashing red lamps 1 2 The batteries need recharging immediately Rapid flashes 1 10 lamps A fault has been detected in the wheelchair s electronics and the wheelchair cannot be driven e Switch off the wheelchair Check that all visible cables and the cable to the control panel are con nected correctly Switch the wheelchair on again If the fault persists count the number of flas hing lamps and check for a possible cause and remedy in the table on the adjoining page Do not use the wheelchair until the problem has been remedied or you have received other instructions from your service contact WARNING Diagnostics should only be performed by persons with sound knowledge of the wheelchair s elec tronic control system Incorrect or poorly performed repair work may make it dangerous to use the wheelchair Permobil accepts no liability for any personal injury or damage to the wheelchair and its surroundings that may occur on account of incorrect or poorly perform
53. me ndoor Drive Speed indicator Battery Indicator This displays the charge available in the battery and BE can be used to alert the user of the status of the battery Steady This indicates that all is well Flashing Slowly The control system is functioning correctly but you should charge the battery as soon as possible Stepping Up The wheelchair batteries are being charged You will not be able to drive the wheelchair until the charger is disconnected and you have switched the control system off and on again 43 Owner s Manual Permobil C350 Design and Function R net R Net control panel LCD monochrome display Speed Indicator This displays the current speed setting The speed setting is adjusted using the Speed ou Buttons Current Profile The Profile Number describes wich Profile the con 1 trol system is currently operating in The Profile Text Indoor Drive is the name or description of the Profile the control system is currently operating in In Focus AP When the control system contains more then one A method of direct control such as a secondary gt Joystick Module or a Dual Attendant Module then the Module that has control of the wheelchair will display the In Focus symbol Speed Limit If the speed of the wheelchair is being limited for e example by a raised seat then this symbol will be displayed If the wheelchair is being inhiited from
54. milar fashion Tape any loose cables to the seat frame or covers A CAUTION In order to ensure that the transport can take place in a safe manner and that no unpleasant sur prises arise at the last minute you should always contact the respective airlines before the transport 87 Owner s Manual Permobil C350 Maintenance and Repairs Maintenance and Repairs To ensure that your wheelchair works well you must inspect maintain and obtain routine service on it regularly Every wheelchair is subject to wear and tear between the moving parts and also due to the strains and stresses of typical use Therefore you must know how the wheelchair works how to use it correctly and how to maintain it Preventive maintenance will minimize the risk of component failure If you look after your wheelchair it will work well and the risk of faults is reduced Tool Kit A tool kit comes with the wheelchair and contains the following that can be used for performing maintenance and easier repairs Allen keys General maintenance seat adjustment 10 11 12 13 mm spanners General maintenance replacing batteries Seat lift crank Manually raising the seat lift 2 Screwdrivers General maintenance IN CAUTION Certain repairs can require tools other than those that come with the wheelchair N cauto The power switch on the control panel must always be shut off when batteries are replaced or when the electronic
55. n external ability switch such as a buddy button External Profile Mode Switch Jack This jack s function varies depending on the programming This allows the user to select Profiles using an external ability switch such as a buddy button External On Off switch jack External Profile switch jack 50 Owner s Manual Permobil C350 Design and Function R net R Net control panel LCD color displayl Display The status of the control system is shown in the display The control system is on when the display is backlit Screen Symbols The Drive screen for the R net has common components which will always appear and components which will only appear under certain conditions Below is a view of a typical Drive screen in Profile 1 Clock Speedometer Profile name Current profile Battery Indicator AA Battery indicator SU A 6 o Max Speed indicator This displays the charge available in the battery and can be used to alert the user of the status of the battery Steady This indicates that all is well Flashing Slowly The control system is functioning correctly but you should charge the battery as soon as possible Stepping Up The wheelchair batteries are being charged You will not be able to drive the wheelchair until the charger is disconnected and you have switched the control system off and on again 51 Owner s Manual Permobil C350 Design and Fun
56. ng damage to the wheelchair NOTE Extreme care should be exercised when using oxygen in close prox imity to electric circuits and other combustible materials Contact your oxygen supplier for instruction in use of oxygen Owner s Manual Permobil C350 Safety Instructions Safety rules Transport The wheelchair must only be transported in vehicles approved for this pur pose Always ask for confirmation of the transporter that the vehicle is suit ably designed insured and equipped to transport a person in a wheelchair A wheelchair is not designed as a car seat and cannot offer the same degree of safety that is offered by standard car seats no matter how securely it has been fastened in the vehicle concerned Carefully check that the wheelchair is properly fixed and that the break release has not been activated the wheelchair drive wheels must be locked The wheelchair must only be locked into position with loading straps from the tie down points at the front and rear marked with yellow stickers or by using a Permolock locking system The wheelchair must not be secured onto any other part of the wheelchair including the seat If the wheelchair needs to be transported with the user seated in it be sure to use an approved attachment system suitable for the total weight of the wheel chair to secure the wheelchair Permobil recommends that the wheelchair be equipped with a head rest and that this is used during transp
57. ntrol panel has become panel loose Triggered Circuit Breaker See page 98 The wheelchair can only Seat lift raised from its Lower the seat lift be driven with reduced speed lowest position Applies for electrical seat lift only The wheelchair will Circuit Breaker set in OFF Reset the Circuit Breaker not charge position after for example See page 98 changing batteries 108 Order no 205218 UK 0
58. olded guide on the socket will help you to locate the plug Description and Use of Battery Charger see supplied Owner s Manual Ensure that the charger plug is pushed fully in position You will not be able to drive the wheelchair when the charger is connected If the wheelchair does drive with the charger plugged in contact your Permobil serviceman as soon as possible Only use the battery charger that has been supplied with your wheelchair or recommended by Permobil The use of incorrect chargers could damage the batteries wheelchair control system or charger itselt or may result in parts overheating creating the potential for burns or even fire To avoid sparking and unnecessary wear and tear of the wheelchair s charging socket be sure that the main voltage and the charger is in OFF position when connecting disconnecting the charg ing cable to the wheelchair s charging socket Charging Socket Charging Socket on the VR2 control panel on the R Net contro panel 83 Owner s Manual Permobil C350 Transport Transport The wheelchair must only be transported in a vehicle that is approved for such purposes Check that the wheelchair is properly fastened and that the wheel locks are engaged The wheelchair can be locked into position by running fastening straps through the brackets in the front and the back each marked with a yellow sticker Secure the wheelchair according to the manufact
59. ontrolled with the help of the control panel joystick Some models are equipped with three memory locations Each memory location can store the position of the seat s adjustment device This means that it is easy to retrieve a seat position saved earlier Maneuvering the seat 1 Press the Mode button one or more times until an icon for seat function appears in the control panel display see illustration 2 Move the joystick to the left or right to select a seat function The icon for the seat function selected appears in the display 3 Move the joystick forwards or back wards to activate the function Below is an example of the icons that may be shown in the display Which icons are shown varies depending on the seat model and available functions Handling Seat function activated If the symbol M appears together with the seat icon this means that a memory function has been activated Move the joystick to the left or right to choose a seat function instead Seat function Seat function Memory function LA LE Move the joystick to the left or right to select a function The icon for the function selected appears in the display 70 Owner s Manual Permobil C350 Handling Seat functions R Net LCD Not applicable to all seat models Return to drive mode Press the Mode button one or more times until a standard display image with speed indicator appears in the control panel di
60. ortation During transportation it is essential that you are secured with a three point safety belt that is attached to the floor and a side of the vehicle e Permobil positioning belts are designed to position the user only and not to protect you in the event of a motor vehicle accident The positioning belts do not replace use of a vehicle mounted restraint Owner s Manual Permobil C350 Safety Instructions Safety Instructions Maintenance and Service Carry out only the service and maintenance which are stated in the Owner s Manual All other service and maintenance must be performed by a qualified service technician authorized by Permobil to perform such service on Permobil products During all work on the electrical system of the wheelchair the Circuit Breaker must always be in OFF position To avoid the risk of electric shock use extreme caution when using metal objects while working on the batteries Short circuiting can easily cause an explosion Never perform service on the wheelchair without using protective gloves and goggles Failure to do so can lead to personal injury Do not use parts or accessories not authorized by Permobil Use of unap proved aftermarket accessories and parts may cause changes in the wheel chair which may make the wheelchair unstable or uncontrollable Such use may also void the warranty on the wheelchair Connecting any unapproved electrical or electronic devices to the wheel
61. pect that something is wrong Stop driving as soon as possible shut off the wheelchair and contact your service contact or Permobil for more information It s also of greatest importance that Permobil be informed if the wheelchair and its accessories have been subjected to transport damages damages during driving or damages due to another cause as soon as possible after the event There exists a risk that the wheelchair and its accessories can no longer be used in a safe and secure manner 22 Owner s Manual Permobil C350 Safety Instructions Safety Instructions Recycling of Batteries Used or broken drive batteries should be taken care of in an environmentally correct manner in accordance with locally applicable recycling directions EMC Requirements The electronics of an power wheelchair can be affected by external electro magnetic fields for example from mobile telephones Similarly the electronics of the wheelchair itself can also emit electromagnetic fields that can affect the immediate surroundings for example certain alarm systems in businesses The limit values for Electromagnetic Compatibility EMC with respect to power wheelchairs is set in the harmonized standards for the EU in the Medical Devices Directive No 93 42 EEC Permobil s electronic wheelchair s comply with these limit values Also see Important Information about Electromagnetic Interference EMl on page 81 82 23 Owner
62. r s Manual Permobil C350 Design and Function VR2 VR2 Control Panel Speed display Speed Indicates the adjusted speed at which the wheelchair is set 1 2 lamps Low speed 3 4 lamps Medium speed 5 lamps Maximum speed Profile In special aplications the wheelchair can be programmed with more then one profile In these cases the display shows the selected profile Z CAUTION The speed display also serves as a fault indicator for the wheelchair s electronic system See page 82 83 for more information 35 Owner s Manual Permobil C350 Design and Function VR2 VR2 Control Panel Locking Unlocking the Wheelchair The wheelchair can be locked to prevent unauthorized use Locking e Make sure the wheelchair is turned on Press and hold the start up button for aprox 1 sec until a short beep release the button e Push the joystich forward untill a short beep then push the joystick back wards until a short beep e Release the joystick a longer beep indicates that the wheelchair is locked Unlocking Turn on the wheelchair the speedindicator will riple back and forwards e Push the joystich forward untill a short beep then push the joystick back wards until a short beep e Release the joystick a longer beep indicates that the wheelchair is unlocked 36 Owner s Manual Permobil C350 Design and Function VR2 VR2 Control Panel Joystick
63. r safety or may not be appropriate for your needs It is also of the utmost importance that you devote sufficient time to become acquainted with the different buttons the function and steering controls the dif ferent adjustment possibilities of the seat etc of your wheelchair and its acces sories before you begin using it Do not undertake your own first test drive without making sure that you have assistance in the immediate vicinity if you should need help In order to make sure that nothing happened to the wheelchair while it was being shipped to you you should check the following items before beginning to use it e that all products ordered are included in the delivery incuding operating instructions and possible other documentation If you suspect that something is missing then contact your supplier or Permobil for more information as soon as possible e that no transport related or other damages have occurred to the wheelchair and its accessories If you discover that something has been damaged or in some other manner appears to be incorrect then contact your supplier or Permobil for more information as soon as possible before you continue the checks We recommend that you charge your wheelchair s batteries before you begin using it The chapter titled Charging the Batteries describes how to do this Always be sure that tires are inflated properly before driving If you experience that the wheelchair in any manner i
64. rage In order for the charging procedure to give a battery with good capacity the temperature in the storage room must not be lower than 41 F Storage at under 41 F increases the risk of the battery not being fully charged when it is to be used as well as increasing the risk of corrosion Long term storage Storage can occur in an unheated room however the battery should be mainte nance charged at least once per month Observe care in the use of metallic objects when working with batteries A short circuit can easily cause an explosion Always use safety gloves and protective eye glasses 89 Owner s Manual Permobil C350 Maintenance and Repairs Maintenance and Repairs With regular care and maintenance your Permobil will provide years of superior performance and satisfaction To maintain the finish quality of your wheelchair please follow the cleaning procedures provided below The instructions for the care and maintenance of Permobil products are provided to you as a service No warranty is implied since results may vary Vinyl Upholstery For normal cleaning wash vinyl upholstery with a soft cloth or soft bristled brush lathered with mild nonabrasive soap and lukewarm water Before the surface dries wipe with a clean dry cloth to remove any residue This procedure may be repeated to remove stubborn dirt or stains Ink spots can sometimes be removed by washing with soap and water followed by isopropyl alcohol
65. rged immediately Rapidly blinking 1 10 lights Error signals an error has arisen and the wheelchair can not be driven Note the number of blinking lights Turn off the wheelchair Turn the wheelchair back on again If the error persists count the number of blinking lights check possible causes and solutions in the table on the adjoining page Don t use the wheelchair before you get it repaired or get other instructions from your service provider N AR The remedying of errors that are indicated via the control panel display must be performed by a qualified service technician authorized by Permobil to perform such service on Permobil products Permobil Inc is not responsible for personal injuries or damage resulting from inappropriate or wrong performed repairs A CAUTION If the error is in a non active module then drive will still be possible however the diagnostic screen will appear intermittently 102 Owner s Manual Permobil C350 ERROR CODE 0000 ea Oo e O Q000 e Oo e O e2000 O 000 e Oo e O KS J O moc e O oon J O en ee J O o00o e o e O 000o e Oo 000o e OC0e Troubleshooting Guide POSSIBLE CAUSE SOLUTION 1 LED Low battery voltage Check the battery and the connections between the battery and the control unit 2 LED Open c
66. rmed repairs 104 Owner s Manual Permobil C350 Troubleshooting Guide Exempel pa skarmbild som visar ett systemfel Identified Module PM 7 Trip Text Controller Fault Trip Code Identified Module This identifies which module of the control system has registered the problem PM Power Module JSM Joystick Module Trip Text The Trip Text gives a brief description of the trip type Trip Code The 4 digit code displayed gives the exact trip that has been recorded Servicing of Defective Units Excluding specific OEM approved replacement parts for details of these contact Permobil there are no serviceable parts in the R net control system Consequently any defective units must be returned to Permobil or a Permobil approved service organization for repair A CAUTION Any replacement work carried out without Permobils permission will invalidate the control system s warranty Permobil accept no liability for losses of any kind arising from unauthorized opening adjustments or modifications to a any component of the R net control system 105 Owner s Manual Permobil C350 Troubleshooting Guide Diagnostics R Net LED Battery voltage indicator Each time the wheelchair is started up parts of the wheelchair s electronics are checked If any fault has occurred in these parts this is displayed on the control panel s battery voltage indicator and the indicator for speed driving profile in the for
67. s are being serviced Any inappropriate modifications to the wheelchair and its various systems may entail an increased risk of accidents Carefully follow the recommendations in the Handling section to prevent the risk of accidents in connection with driving All modifications to and interventions in the vital systems of the wheelchair must be performed by a qualified service technician Always contact a qualified service technician in cases of doubt 88 Owner s Manual Permobil C350 Maintenance and Repairs General Batteries Storage Note that a battery drains on its own and a discharged battery can freeze and burst when it is cold If the wheelchair must be stored without being used for a long period of time the batteries should always be charged up once per month so that they do not incur any damage e The wheelchair must not be stored in a room where condensation arises mist or dampness on the surfaces e g laundry rooms or similar rooms The wheelchair can be stored in an unheated room What is best for the wheelchair from a corrosion standpoint is that the room be some degrees warmer than its surroundings which keeps the room drier If the wheelchair is equipped with acid batteries the acid level should be checked regularly If the wheelchair is equipped with GEL batteries the fluid level need not be checked The lifespan of the batteries depends entirely upon regular charging Short term sto
68. s not behaving as expected or if you suspect that something is wrong abort the test drive as soon as possible shut off the wheelchair and get in touch with your service contact or Permobil for more information Owner s Manual Permobil C350 Safety Instructions Safety Instructions Operation Permobil recommends the use of wheelchair lights at all times user is riding near public rights of way Use extreme caution when driving near unprotected ledges drop offs or on elevated surfaces Unintended movement or excessive speed in these areas can lead to personal injury or property damage Do not drive the wheelchair over any curbs or edges higher than 70 mm When driving over a curb or similarly elevated surface you must cross the surface at a 90 degree angle perpendicular Crossing such surfaces at any other angle may result in the wheelchair tipping Reduce your speed when driving on uneven terrain or soft surfaces Do not use your wheelchair on stairs or escalators Always use an elevator Do not lift or move the wheelchair by any of its removable parts Doing so could lead to personal injury and property damage including damage to the wheelchair Operation Do not use the wheelchair to pull any kind of objects and never hang excessive weights on the backrest Doing so could lead to personal injury and property damage including damage to the wheelchair If you by accident impact with walls doors or other fixed obj
69. s supports when transferring into or out of the wheelchair The footplates and armrests are not designed to be weight bearing structures Excessive force may cause them to give way resulting in personal injury or property damage including damage to the wheelchair Owner s Manual Permobil C350 Safety Instructions Safety Instructions Passengers The wheelchair is not intended to transport passengers regardless of the age of the passenger The Maximum User Weight stated in the Owner s Manual for your seating includes the user and any personal effects The Maximum limit should not be exceeded The wheelchair s maneuverability and stability can be degraded as a result Environmental Conditions Protect your wheelchair from exposure to any type of moisture including rain snow or wash Exposure to moisture can cause the chair to short circuit catch fire and cause personal injury or property damage Do not operate your wheel chair if it has been exposed to moisture until it has dried completely If any of the shrouds or the joystick boot has cracks or tears they must be replaced immediately Failure to do so can allow moisture to enter the elec tronics and cause personal injury or property damage including fire Do not operate your wheelchair in icy or slippery conditions These conditions can lower the performance and safety of your wheelchair which could lead to an accident personal injury and property damage includi
70. scharged If your battery gauge reading seems to fall more quickly than usual your batteries may be worn out If the batteries should be drained completely it is important that you charge them up again as soon as possible since a complete loss of charge reduces the lifespan of the batteries E Observe care in the use of metallic objects when working with batteries A short circuit can easily cause an explosion Always use safety gloves and protective eye glasses Only chargers with a max 10 A charging current average value may be used The RMS value of the charging current must not exceed 12A Charging must be done in a well ventilated room not in a wardrobe or closet Charging must not be done in a bathroom or wet room The charger s charging cable must not be extended The charger can become hot and hence must not have anything covering it The charger must be positioned so that there is an air gap on all of its sides including below do not set the charger on thick carpeting for example The charger contact must be replaced if it is damaged or becomes hot during charging Both the contact on the charger s cord and the wheelchair s control panel should be replaced if one of them is damaged or worn Replacement must be performed by qualified personnel 82 Owner s Manual Permobil C350 Handling Charging Connect the charger plug into the battery charging socket on the control panel The m
71. seconds On control panels without a display the LEDs on the battery voltage indicator will wander backwards and forwards instead If the joy stick is not released during this time a joystick error will be registered and the wheelchair will not drive To enable the wheelchair to drive again ensure that the joystick is in the central position Then switch the wheelchair off and on again Screen image Shifted joystick If R Net detects an error in the wheelchair electronics which needs attention a Diagnostics screen will appear on control panels with display See example below On control panels without display the battery voltage indicator LEDs will flash rapidly instead If this happens you should get in touch with your service contact as soon as possible ANIME TAVITA Identified module Error message PM Module error 0506 Error code Screen Diagnostics screen on monochrome display 66 Owner s Manual Permobil C350 Handling Driving Technique The control system electronics interpret the movements of the joystick and move the wheelchair as intended For normal driving the user doesn t need to employ any complex techniques which is an advantage if the user is inexperienced A good way of starting is quite simply to move the joystick in the direction you want to go The wheelchair then moves in the direction in which the joystick is pointing Always think about driving as flexibly as
72. splay see illustration MODE PROFILE Oe a Standard display image with speed indicator 71 Owner s Manual Permobil C350 Seat functions R Net LCD Not applicable to all seat models The control system on some seats has three memory locations for seat pos itions Each memory location can store the position of the seat s adjustment device This means that it is easy to retrieve a seat position saved earlier Retrieving position from memory Press the Mode button one or more times until a seat icon appears in the control panel display 2 Move the joystick to the left or right to select a memory location M1 M2 or M3 A seat icon and memory symbol M for the memory location selected are shown in the control panel display see illustration 3 Move and hold the joystick for wards The seat adjusts to the pos ition stored earlier For reasons of safety the joystick must be held for wards until the seat is fully adjusted to the required position Once the seat has adjusted to the saved pos ition it stops moving Movement of the seat can be stopped at any time by releasing the joystick Return to drive mode Press the Mode button one or more times until a standard display image with speed indicator appears in the con trol panel display see illustration 72 Handling MODE PROFILE e Memory function activated PROFILE ia Standard di
73. splay image with speed indicator Owner s Manual Permobil C350 Seat functions R Net LCD Not applicable to all seat models Saving position to memory 1 Set the seat s electrical functions to the desired mode If not activated activate the seat memory function by pressing the Mode button one or more times until a seat icon appears in the con trol panel display Move the joystick to the left or right to select a memory location M1 M2 or M3 A seat icon and memory symbol M for the memory location selected are shown in the control panel display see illustration Move the joystick backwards to acti vate the save function An arrow will appear next to the memory sym bol M see illustration Save the current position by moving the joystick forwards and holding it in that position until the arrow next to the memory symbol M disap pears Return to drive mode Press the Mode button one or more times until a standard display image with speed indicator appears in the control panel display see illustration on previous page 73 MODE OE PROFILE X Handling Memory function activated MODE an i PROFILE z gt Save function activated Owner s Manual Permobil C350 Handling Seat functions R Net LED Not applicable to all seat models On certain seats the electrical functions for seat lift seat angle backrest angle
74. ssis see fig Do not engage or disengage wheel locks unless power to the chair is off In order to avoid the wheelchair rolling away ensure that the wheelchair is on a level and dry base before releasing the wheel locks Be aware that the chair will not have brakes when wheel locks are in the free wheel position Make sure that the person pushing the chair has full control when wheel locks are disen gaged Always reset the wheel lock release after manually moving the wheelchair AN When the wheel locks are released the chair will not drive If it does contact your Permobil serviceman as soon as possible Engage the wheel locks 81 Owner s Manual Permobil C350 Handling Battery Charging The amount of charge in your batteries depends on a number of factors includ ing the way you use your wheelchair the temperature of the batteries their age and the way they are made These factors will affect the distance you can travel in your wheelchair All wheelchair batteries will gradually lose their capacity as they age The most important factor that reduces the life of your batteries is the amount of charge you take from the batteries before you recharge them Battery life is also reduced by the number of times you charge and discharge the batteries To make your batteries last longer do not allow them to become completely discharged Always recharge your batteries promptly after they are di
75. sticker on the inside of the chassis front cover 8 _Lift pull the battery out using the bat tery strap Maintenance and Repairs Pull the battery locks straight forward Observe care in the use of metallic objects when working with batteries A short circuit can easily cause an explosion Always use protec tive gloves and protective eye glasses The batteries are heavy and must be han dled with care Used or broken drive batteries should be taken care of in an environmentally correct manner in accordance with locally applicable recycling directions 9 Lift push the new battery in to the chassis using the battery strap Remount the battery lock 10 Connect the battery terminals on the new battery Also see the sticker on the inside of the chassis front cover 11 Remount the front cover 95 The front cover is fitted with it s front edge on the inside of the chassi Owner s Manual Permobil C350 Changing the batteries Rear battery 1 7 Place the wheelchair on a level surface Run fold out the leg support and raise the seat lift Turn off the main power switch on the control panel Put the circuit breaker in the OFF position It is accessed through a hole in the chassis cover see fig Lift the front cover upwards for wards so that the hook and loop fastener on the inside of the cover releases see page 68 Remove the chassis top cover it s fitted wi
76. tem emits a beep Release the on off key Move the joystick forwards until the control system emits a beep Move the joystick back until the control system emits a beep Release the joystick You will hear a long beep The wheelchair is now locked Control panels with display will now show the following screen Unlocking Press the on off key if the control system is switched off On control panels without display the LEDs on the speed indicator will wander backwards and forwards Move the joystick forwards until the control system emits a beep Move the joystick back until the control system emits a beep Release the joystick You will hear a long beep The wheelchair is now unlocked Owner s Manual Permobil C350 Handling R Net control panel Locking with a key e Press the on off key if the control system is switched off Insert and remove the key from the charging contact on the control panel The wheelchair is now locked Control panels with display will now show the following screen Unlocking e Press the on off key if the control system is switched off On control panels without display the LEDs on the speed indicator will wander backwards and forwards Insert and remove the key from the charging contact e The wheelchair is now unlocked 69 Owner s Manual Permobil C350 Seat functions R Net LCD Not applicable to all seat models On some seats the electrical functions can be c
77. th two knobs see fig Pull the rear cover backwards so that the hook and loop fastener on the inside of the cover releases 96 Maintenance and Repairs The circuit breaker is accessed through a hole in the chassis cover w Chassis rear cover Owner s Manual Permobil C350 Maintenance and Repairs Changing the batteries Rear battery 8 Loosen the two screws and lift the chassis rear plate with the electro nics and main fuse turn the plate upside down and sideways without removing the security wire see fig below The chassis rear plate is fitted A warme with two screws The security wire fitted between the chassi and the plate must not be removed as this could lead to a short circuit Observe care in the use of metallic objects when working with batteries A short circuit can easily cause an explosion Always use protec tive gloves and protective eye glasses The batteries are heavy and must be han dled with care Used or broken drive batteries should be taken care of in an environmentally correct manner in accordance with locally applicable recycling directions 9 Loosen the battery terminals Also see the sticker on the rear cover 10 Lift pull the battery out using the battery strap 11 Lift push the new battery in to the chassis using the battery strap 12 Connect the battery terminals on the new battery Also see the sticker on the chassis r
78. the battery and the control unit 7 5 Lamps Communication error Check that the cable to the control panel is correctly inserted and is not damaged Actuator indicator Actuator error If the wheelchair is fitted with more than one actuator check which one is not working Check the actuators cable connections 107 Owner s Manual Permobil C350 Troubleshooting Guide Trouble Shooting Guide The troubleshooting guide below describes a number of events that can arise when you use your wheelchair as well as providing suggestions for solutions Note that this guide does not describe all the possible events that can arise and you should always get in touch with your service contact or Permobil when you are unsure The wheelchair does not start Batteries discharged Charge the batteries The cable connection to the Atttach the cable to the control control panel has become panel loose Circuit Breaker set in OFF Reset the Circuit Breaker position after for example See page 98 changing batteries Triggered Circuit Breaker See page 98 The wheelchair can not Battery charger connected Terminate the charging and be driven remove the charging cable from the charging outlet Wheel Locks activated Reset the Wheel Locks The wheelchair is locked Unlock the wheelchair See page 36 VR2 alt 68 R Net The wheelchair stops while The cable connection to the Atttach the cable to the control being driven co
79. uide upwards Charging socket Z WARNING The wheelchair s warranty will be voided if any device other than a battery charger supplied with the wheelchair or the lock key is connected into the control panels charger socket 57 Owner s Manual Permobil C350 Design and Function R net R Net control panel LED Function keys There are a total of 9 function keys on the control panel with LEDs GER COO N COD orn 2M Ca On Off Battery voltage indicator Horn N MODE ik LY Mode ff N Max speed profile nae ae indicator Lights Indicators left Max speed profile Indicators right Reduce increase J Applies only if the wheelchair is fitted with lights On off key The on off key is the switch for the control system s electronics which in turn supply power to the wheelchair s motors WARNING Do not use the on off key to stop the wheelchair except in an emergency You may be thrown out of the chair or you may shorten the life of the wheelchair s drive system Horn Pressing the switch produces a sound signal for attracting attention Max speed choice of profile These keys normally reduce or increase the wheelchair s maximum speed In special applications the keys can instead control the choice of driving profile 58 Owner s Manual Permobil C350 Design and Function R net R Net control panel LED Mode With th
80. urer of the vehicle restraint sys tems instructions Always make sure that the fastening points on the transport vehicle are well anchored Left Front Fastening Sticker Right Rear Fastening Bracket Bracket The wheelchair must NOT be fastened by securing it to any part of the seat 84 Owner s Manual Permobil C350 Transport The wheelchair must only be transported in vehicles approved for this purpose Always ask for con firmation of the transporter that the vehicle is suitably designed insured and equipped to transport a person in a wheelchair A wheelchair is not designed as a car seat and cannot offer the same degree of safety that is offered by standard car seats no matter how securely it has been fastened in the vehicle concerned Carefully check that the wheelchair is properly fixed and that the break release has not been activated the wheelchair drive wheels must be locked The wheelchair must only be locked into position with loading straps from the tie down points at the front and rear marked with yellow stick ers or by using a Permolock locking system The wheelchair must not be secured onto any other part of the wheelchair including the seat If the wheelchair needs to be transported with the user seated in it be sure to use an approved attachment system suitable for the total weight of the wheelchair to secure the wheelchair Permobil recommends that the wheelchair be equipped with a head rest and
81. vated the left indicator LED will flash in sync with the wheelchair s indicator Right Indicator Button and LED This button activates and de activates the wheelchair s right indicator Depress the button to turn the indicator on and depress the button again to turn it off When activated the right indicator LED will flash in sync with the wheelchair s indicator Only active if the wheelchair is provided with lights 41 Owner s Manual Permobil C350 Design and Function R net R Net control panel LCD monochrome display External On Off Switch Jack This allows the user to turn the control system on and off using an external ability switch such as a buddy button External Profile Mode Switch Jack This jack s function varies depending on the programming This allows the user to select Profiles using an external ability switch such as a buddy button External On Off switch jack External Profile switch jack 42 Owner s Manual Permobil C350 Design and Function R net R Net control panel LCD monochrome display Display The status of the control system is shown in the display The control system is on when the display is backlit Screen Symbols The Drive screen for the R net has common components which will always appear and components which will only appear under certain conditions Below is a view of a typical Drive screen in Profile 1 Current profile Battery indicator Profile na
82. when the button is pressed Hazard Warning Button and LED This button activates deactivates the wheelchairs hazards lights This function is used when the wheelchair is positioned in a way making it a obstruction for others Push the button to activate the hazard lights and push it again to deactivate them When activated the indicator LED will flash in sync with the wheelchair s indicators Lights Button and LED This button activates and deactivates the wheelchair s lights Depress the but ton to turn the lights on and depress the button again to turn them off When activated the lights LED will illuminate Left Indicator Button and LED This button activates and deactivates the wheelchair s left indicator Depress the button to turn the indicator on and depress the button again to turn it off When activated the left indicator LED will flash in sync with the wheelchair s indicator Right Indicator Button and LED This button activates and de activates the wheelchair s right indicator Depress the button to turn the indicator on and depress the button again to turn it off When activated the right indicator LED will flash in sync with the wheelchair s indicator Only active if the wheelchair is provided with lights 49 Owner s Manual Permobil C350 Design and Function R net R Net control panel LCD color display External On Off Switch Jack This allows the user to turn the control system on and off using a

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