WL350 Operating and Service Manual
Contents
1. Better thinking Better water TROUBLESHOOTING Hot Water Intermittently Forced Out Through the Faucet or a Dual Stream Out of the Faucet Mineral deposits on the expansion slot inside the hot Descale Hot Tank See Descaling Section of this Manual tank vent chamber which blocks the normal path of water to expand WL350 Operating Installation and Service Manual Page 48 Revision 5 21 2015 waterlogic Better thinking Better water Hot Water Coming out of Faucet Vent Hole Improper tubing attachment from the tank to faucet or vice versa Verify tubing is connected properly from tank outlets to correct faucet attachments Hot Tank outlet hole is scaled Inspect and descale or replace hot tank over Expansion chamber is not p Replace the Hot Tank sealed properly WL350 Operating Installation and Service Manual Page 49 Revision 5 21 2015 waterlogic Better thinking Better water TROUBLESHOOTING Restricted Flow of Hot Water Partially closed water suppl u pry Open water supply valve valve to the unit Hot Tank outlet hole is scaled Remove outlet tube from hot tank to faucet Add descaler to over hot tank Tubing is creased or has a kink in it Faucet nipple screen mesh has Unscrew faucet nipple from faucet and remove any obstruction s obstruction s from screen mesh Inspect and replace tubing as necessary Exhausted Filter Replace the Filter Turn power off un2. Svzterogic WL350 OPERATING INSTALLATION AND SERVICE MANUAL Watenogic Commercial Products LLC 11710 Stonegate Circle Omaha NE 68164 800 288 1891 www watenogic us waterlogic WL350 OPERATING INSTALLATION AND SERVICE MANUAL Congratulations on your choice of the Waterlogic WL350 water treatment system The WL350 model dispenses cold and hot Every WL350 includes High Performance Multi Stage Filtration HIGH PERFORMANCE FILTRATION Bio Cote Anti Microbial Protection ANTIMICROBIAL PROTECTION Firewall Advanced Purification FIREWALL ADVANCED PURIFICATION The Waterlogic WL350 provides exceptional quality and great tasting water with every use TABLE OF CONTENTS Features and Benefits ecsscscposaniedesssvesiaanseansaeesanccuesavdessaeseeadsarenas 3 8 1 a1 ers 6 9 cere ene 4 1 6 80 0 G0 ee a a Oe 5 e Safety Alert Symbols cccccscscssescncsscscussscnsrecssscncescneuseseussseas 5 Safety Precautions essessseresereesrreerresrrrsrersreesrrrsreesreserrerererers 6 e Model and Part DeSignations ccccescccssscecesseceeesececeeceeeenees 7 Specifications sicossceseanwisssadeaisesasvnecdagever dosasendaveadasisesandeesteasasadennedes 7 e Operating Instructions ccccceccsscssccsecsecceccsecseccucesececcueesesees 8 e Hot Tank Principles of Operation sssessseeesseessserssrereseerssersssee 9 OW DNS sensis annenin eaei EEEIEE 10 Programming Instructi
3. Revision 5 21 2015 WL350 Operating Installation and Service Manual waterlogic Better thinking Better water WL350 COUNTER TOP ELECTRICAL DIAGRAM DANGER HIGH VOLTAGE ELECTRICAL HAZARD PCB Printed Circuit Board contains High Voltage Only trained and qualified technicians should attempt live testing lo WI HT Mont MAIN PLE ae LED EEN RENIY CHEE ILD WT RED LALET O SW COLD WH Dm DAY PAC SV ENE CIAO EDH GAD TA ii a iit B at ang E l m m et Lod ll dad oo tad ta Lad oo WL350 Operating Installation and Service Manual Page 37 Revision 5 21 2015 waterlogic Better thinking Better water WL350 TOWER ELECTRICAL DIAGRAM A DANGER HIGH VOLTAGE ELECTRICAL HAZARD PCB Printed Circuit Board contains High Voltage Only trained and qualified technicians should attempt live testing MAIN PCB Swe HOT MODE Water Out Swi COLD MODE GND AC120V R o o AC1e0V GND N LI OG LJ SSU vo 105 Fr Oates o gt 2WAAS va Sve cu mA m LJV a oO oo WL350 Operating Installation and Service Manual Page 38 Revision 5 21 2015 waterlogic FIREWWALL OUTLET SOLENOID REVERSE FLOW ORIENTATION Firewall Outlet Solenoid Reverse Flow Orientation Solenoid Flow Indicator
4. Connect power to WL350 WL350 Operating Installation and Service Manual Page 16 Revision 5 21 2015 waterlogic Better thinking Better water Compressor Test 20 Switch Red Compressor Heater to on J ON position Always ensure tanks are full of water before turning on the heater or the overload high limit will open and require manual reset If the wire condenser at back of the unit is warm the refrigeration system is working 21 Once the machine reaches its target temperature the compressor will shut off Draw a glass of cold water and verify it is has been chilled to proper temperature Heater Test 22 Always ensure tanks are full of water before turning on the heater or the overload high limit will open and require manual reset It will take the heater approximately 10 minutes to heat the water from ambient 75 F to the factory set point of 187 F Dispense a cup of hot water to ensure the temperature odor taste is acceptable A WARNING VERY HOT WATER CAN BURN OR SCALD Hot water should be dispensed carefully into insulated container to avoid injury WL350 Operating Installation and Service Manual Page 17 Revision 5 21 2015 waterlogic Better thinking Better water WL350 COUNTER TOP DRAINING INSTRUCTIONS Draining Notes Drain the WL350 for transportation A WARNING STORE UNIT EMPTY ALWAYS SANITIZE BEFORE REUSE The unit must be completely drained and sealed before storing to avoid stagnation an
5. Capacity BioCote Anti Microbial Protection Plastic surfaces surrounding dispensing areas and drip tray are infused with an FNS exclusive silver additive called BioCote Silver is a natural anti microbial that BioCote 4 inhibits the growth of microorganisms providing additional surface protection Large Dispense Area with Recessed Faucet 8 5 inch dispense height with BioCote recessed faucet to protect from cross contamination Leak Detection WL350 s are supplied with a Sensor in the Leak Tray that halts water supply to prevent overflow and sounds alarm to reduce accident potential Child Safeguard WL350 requires Hot Water selection followed by main dispense for Hot Water and defaults back to cold selection after 3 seconds of inactivity to prevent accidental dispensing of hot water Energy Saving Sleep Mode Energy saving Sleep Mode can be programmed to turn off heater after 3 hours of inactivity Firewall Firewall is proprietary technology that places the UV lamp at the point of dispense This point of dispense purification keeps the dispense nozzle free a from external contamination as well as purifying the water making the FIREWALL freshest water possible Auxiliary Port Auxiliary Port to feed Coffee Machines or other Appliances on Counter Top Models WL350 Operating Installation and Service Manual Page 3 Revision 5 21 2015 waterlogic Better thinking Better water WL350 CERTIFICATIONS Waterlogi
6. Solution 1 teaspoon 1 6 0z 5 ml cap full of household bleach Sodium Hypochlorite 5 10 Concentration in the Sanitizing Cartridge Always ensure sanitizer is compatible with stainless steel and acetyl plastic 3 Connect sanitizing cartridge to inlet water supply and connect to inlet bulkhead fitting on back of unit Turn on water supply 4 Connect power to WL350 DO NOT TURN ON RED COMPRESSOR HEATER SWITCH AT THIS TIME WL350 Operating Installation and Service Manual Page 14 Revision 5 21 2015 waterlogic Better thinking Better water Fill the Cold Circuit with Sanitizer 5 Depress the main dispensing button on the front control panel until cold water sanitizing solution comes out the faucet NOTE Container and drain basin will be required to catch the water from the faucet A WARNING Use Personal Protective Equipment Gloves and Eye Protection Required The first 2 or 3 gallons of water will contain concentrated sanitizer Use extreme care 6 Turn off water supply and remove Sanitizing Cartridge from inlet water supply Reconnect water supply to inlet bulkhead fitting Flush Filters A CAUTION FILTER FLUSH REQUIRED WL350 s are not supplied with filters Filters should be configured to optimize your system Filters need to be configured and specified to do the job given the local water conditions usage maintenance schedule and placement restrictions In order for our filters to perform as rep
7. UVC Sensor CT 2089 25 CT 2085 A 15W UV Lamp with 80mm wire connector 12 8310 26 CT 2010 CDS Fixing Rubber Silicon 10 3095 27 FU 0007 Quartz Spiral for Firewall 12 8305 28 CT 2077 Spiral Quartz Spacer to Outer Quartz Sleeve 12 8325 29 FU 0008 A Firewall Stainless Assembly No Internal Components 12 8330 29a FU 0010 UVC Sensor Fixing Metal Bracket Front with Tube 12 8380 29b FU 0011 UV Sensor Fixing Metal Bracket Back 12 8385 29c AK 0063 UV Lamp Sensor Wire 12 8300 30 EL 5141 A Firewall UV Female Wire and Connector 12 8335 WL350 Operating Installation and Service Manual Page 31 Revision 5 21 2015 waterlogic 31 Z gt PU 4137 JG 3 8 x Reducing Fitting JG Part PI211208S 32 FU 0008 A Firewall Faucet Assembly 12 8330 33 PU 1146 A Front Panel for Drip Tray Insert 12 8345 34 PL 1357 PCB Cover 12 8350 35 EN 6126 A PCB Display 12 8355 36 PL 1153 Silicon Button Key Mat with BioCote 12 8056 37 PL 1359 Front Upper Insert Panel 12 8360 38 LP 7084 Button Label 12 8057 39 PL 1152 Drip Tray Grill with BioCote 12 8150 40 PL 1156 Drip Tray Body Charcoal Waterlogic Logo with BioCote 12 8055 41 PL 1351 Hot Water Faucet 12 8370 42 ST 8245 Side Panel 12 8062 43 PU 4028 JG Bulkhead Connector Union 1 4 1 4 JG Part PI11208S 10 3067 44 PU 4086 JG Stopper JG Part PIO808S gt 45 EN 6059 PCB Stand Off Support 10 3017 46 EN 6127 12 8365 UV Relay PCB 47 PU 4011 JG
8. below WLCP Lab Testing of Rn On 7 31 2013 Flow Rate Static PSI Dynamic PSI a Pressure measured at inlet line to unit Static with unit closed Dynamic with unit dispensing cold water No filters were installed in unit WL350 Operating Installation and Service Manual Page 62 Revision 5 21 2015 waterlogic Better thinking Better water WATERLOGIC MANUFACTURED WATER TREATMENT SYSTEM LIMITED WARRANTY UNITED STATES AND CANADA ONLY Waterlogic water treatment systems are guaranteed to the original purchaser to be free of defects in materials and workmanship for a period of three 3 years from the date of purchase but in no event longer than forty eight 48 months from the date of manufacture Waterlogic Commercial Products LLC Waterlogic based in the U S A and its affiliated companies are not liable for any cost of removal installation transportation or any other charges which may arise in connection with a warranty claim This warranty does not cover damage or wear to products caused by abnormal operating conditions accident abuse misuse unauthorized or improper alteration or repair damage caused by or resulting from shipping or accident damage caused by hot water freezing flood fire or acts of God The effects from chlorine corrosion scaling and normal wear are specifically excluded from this warranty This warranty does not cover products used outside the countries where the unit was purchased and does n
9. necessary Never install on incline Turn the Red Compressor Heater Power Switch to I ON position When the unit has reached its Hot Temp Set Point the heater will cycle off When the unit has reached its Cold Temp Set Point Temperature the compressor will cycle off Once the unit is at the target temperature s sample the water to ensure water meets expectations and additional rinsing or adjustment is not required Check the unit for any leaks External Leak Protection is always recommended WL350 Operating Installation and Service Manual Page 23 Revision 5 21 2015 waterlogic Better thinking Better water SERVICE REQUIREMENTS WARNING Read and understand the contents of this manual before attempting to service WL350 Failure to follow the instructions in this manual could result in death serious personal injury or severe property damage Only trained and qualified technicians should attempt to install maintain or service Waterlogic Equipment 1 Visually inspect all electrical and water connections for signs of wear or damage DANGER HIGH VOLTAGE ELECTRICAL HAZARD Unplug before inspection and service 2 Waterlogic recommends changing the UV Lamp every 6 months WARNING ULTRAVIOLET RADIATION Protect your skin and eyes against ultraviolet rays Never look directly at an operating UV light Disconnect before removing UV Lamp A CAUTION UV LAMPS ARE HAZARDOUS Lamps are considered Hazardous Waste
10. of any and all implied warranties to a maximum period of three 3 years from the date of purchase including but not limited to the implied warranties of merchantability and fitness for a particular purpose Some states do not allow limitations on how long an implied warranty lasts so the above limitation may not apply to you Consequential and incidental damages are not recoverable under this warranty Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you This warranty gives you specific legal rights and you may also have other rights which may vary from state to state New Warranty Policy issued by Waterlogic Commercial Products LLC USA January 10 2014 Waterlogic Commercials Products LLC Tel 800 288 1891 11710 Stonegate Circle Website waterlogic us Omaha NE 68164 WL350 Operating Installation and Service Manual Page 63 Revision 5 21 2015
11. shown should point toward Firewall outlet solenoid must be installed backwards or cold tank as shown below reverse fiow to allow water expansion bypass and prevent over pressure and bursting of the coldtank Flow i 1 Indicator Zw Water flows from cold tank outlet to cold outlet solenoid thento Firewall UV Purification at point of dispense Shown by blue flow lines above WL350 Operating Installation and Service Manual Page 39 Revision 5 21 2015 waterlogic FAULT CODES FAULT CODE Continuous Red Flashing Light and Continuous Audible Alarms indicate that the Leak Detector has sensed water in the leak tray and will shut down inlet solenoid Water from overfilled drip tray spilled into unit leak detecting tray Empty Drip Tray and clear leak detection tray to ensure inside of unit is dry Water is in the bottom of the unit Clear leak detection tray to ensure inside of unit is dry Leak in WL350 Counter Top Check for source of leak and fix as necessary Flashing Red Light WL350 Operating Installation and Service Manual Page 40 Revision 5 21 2015 waterlogic FAULT CODES FAULT CODE Green Flashing Light and 15 second Audible Alarms indicates the Firewall UV system is not detecting adequate dose of UV to ensure safe water The Cold Solenoid will shut down and no cold water will dispense Hot water will still dispense Check UV System 1 If Ballast Indication Light is Gr
12. supply to inlet fitting WL350 Operating Installation and Service Manual Page 26 Revision 5 21 2015 waterlogic Better thinking Better water 5 Allow descaling solution to remain in the Hot Tank for 15 minutes length of time may vary depending on water conditions 6 Place a pitcher catch basin or other container under the faucet of the WL350 7 Flush the Hot Tank until water runs clear 8 Once clear Water dispenses from the faucet the Hot Tank has been descaled Always ensure unit is performing to the customer s satisfaction WARNING HOT WATER HAZARD Unit Produces Very Hot Water and Steam Always use insulated and chemically compatible containers and let unit cool down before draining the hot tank to avoid injury CAUTION MUST REPLACE HOT TANK 5 YEARS The hot tank and its controls must be replaced a minimum of every five years to ensure efficient and dependable operation WARNING REINSTALL ALL PANELS AND COVERS Always reinstall all panels protective covers and fasteners after servicing equipment Failure to do so could result in severe personal injury and will void the certifications and warranty of the equipment WL350 Operating Installation and Service Manual Page 27 Revision 5 21 2015 waterlogic tter thinking Bi RESETTING THE OVERLOAD OR HIGH LIMIT SAFETY Turn off Red Compressor Heater Switch on rear of unit O OFF 2 Unplug the Power Cord from rear of unit 3 Remove the Low
13. use by these qualified individuals Waterlogic encourages users to learn about products however we believe that product knowledge and service is best obtained by consulting Waterlogic or an Authorized Waterlogic Dealer Waterlogic water treatment systems should be combined with selected water treatment components to create a system specifically tailored for each application by trained and qualified personnel Products manufactured and marketed by Waterlogic and its affiliates are protected by patents issued or pending in the United States and other countries Waterlogic reserves the right to change the specifications referred to in this literature at any time without prior notice Changes or modifications not expressly approved by Waterlogic could void the warranty and user s authority to operate the equipment SAFETY ALERT SYMBOLS Read and follow all safety information carefully The signal words used in this manual are selected as shown below and based on an assessment of the degree of potential injury or damage severe or minor and the occurrence of injury definitely occurs or has the potential to occur when the warning is ignored A DANGER Indicates a situation which when not avoided results in death or severe injury A WARNING Indicates a situation which when not avoided has the potential to result in death or severe injury and or severe property damage A CAUTION Indicates a situation which when not avoided result
14. 5 21 2015 waterlogic WL350 COUNTER TOP DRAWING AND PARTS LIST WL350 Operating Installation and Service Manual Page 30 Revision 5 21 2015 waterlogic 1 PL 1249 CN Top Cover Charcoal with BioCote 12 8060 2 EL 5016 Socket with EMI Filter 10 4013 UJ EL 5053 Fuse Holder amp Fuse 110V 15A Z gt D EL 5004 Red Compressor Heater Switch 10 3008 Back Panel 12 8061 UW ST 8216 ST 8291 Thermostat and Overload Metal Cover 221 F 105 C Z gt 7 ST 8245 Side Panel 12 8062 PU 4028 JG Bulkhead Connector Union 1 4 1 4 JG Part PI1208S 10 3067 PL 1172 Plastic Cap for 1 4 Bulkhead Fitting Z gt 10 CO 9001 A Compressor R134a 1 8HP 110V 60Hz 10 2200 10a CO 9016 Starter Relay for Compressor 10 3003 10b CO 9015 Thermal Overload 10 5018 11 ST 8207 CN Leak Containment Tray Clip 12 3180 12 PL 1294 Leak Containment Tray 12 3155 13 ST 8151 Bottom Base Panel 12 3170 M6 30 Bolt KS D Z gt Z gt 15 PL 1251 CN Unit Rubber Feet 12 3150 16 PU 4008 JG Equal Elbow Connector JG Part PIO308S x 2 17 PU 4016 Solenoid Valve DC24V 500mm 12 1500 18 PU 4011 JG Equal Tee Connector 1 4 JG Part PIO208S Z gt 19 PU 4016 Solenoid Valve DC24V 500mm 12 1500 20 PU 4008 JG Equal Elbow Connector JG Part PIO308S Z gt 21 ST 8297 Z gt Z Firewall Solenoid Valve Fixing Bracket 22 ST 8152 A Filter Fixing Panel 12 3175 23 CT 2089 UV Sensor
15. Equal Tee Connector 1 4 JG Part PIO208S Z gt 48 PU 4017 B Solenoid Valve DC24V 500mm PU 4017 B 49 PU 4008 JG Equal Elbow Connector JG Part PIO308S Z gt 50 PU 4008 JG Equal Elbow Connector JG Part PIO308S Z gt 51 PU 4017 B Solenoid Valve DC24V 500mm PU 4017 B 52 PU 4008 JG Equal Elbow Connector JG Part PIO308S Z gt Z gt 53 ST 0049 L00 00 Metal Cover 54 EL 5140 A2 UV 15W 120V EN 60Hz Electronic Ballast 12 8315 55 EL 5147 Transformer 1 6A 120V 12 8375 56 ST 8150 Upper Base 12 3165 57 P HT 3041 Hot Tank 187 F 87 C 12 5615 58 PU 4008 JG Equal Elbow Connector JG Part PIO0308S Z gt 59 PU 4008 JG Equal Elbow Connector JG Part PIO0308S Z gt CT 2060 Cold Tank Assembly 12 3110 61 PU 4008 JG Equal Elbow Connector JG Part PI03085S NA Not EN 6131 Sleep Mode PCB 20 0075 Shown WL350 Operating Installation and Service Manual Page 32 Revision 5 21 2015 waterlogic WL350 TOWER LAYOUT DRAWING AND PARTS LIST WL350 Operating Installation and Service Manual Page 33 Revision 5 21 2015 waterlogic WL350 TOWER LAYOUT DRAWING AND PARTS LIST po PU 4028 JG Bulkhead Connector Union 1 4 1 4 P11208S 10 3067 CO 9001 A Compressor R134a 1 8HP 110V 60Hz 10 2200 CO 9016 Starter Relay for Compressor 10 3003 11b CO 9015 Thermal Overload 10 5018 Not Shaun PL 1294 Leak Containment Tray 12 3155 12 ST 8137 Lower Steel Sh
16. HOCK Connect to a 15 amp 120V 60Hz properly grounded outlet GFI is recommended Ensure polarity is correct and always use a 3 prong outlet Consult a qualified electrician if you have any questions A WARNING USE ONLY Waterlogic SUPPLIED POWER CORD Locate system within 5 feet of power supply Never use an extension cord or adapter Do not use a damaged power cord or plug Keep power cord out of heavy traffic areas and away from heat sources Do not under any circumstances remove ground prong or alter the power cord Never pull the power plug from the outlet with a wet hand or allow the plug to get wet Failure to use the supplied power cord will void UL Certification and Warranty A CAUTION INDOOR USE ONLY Never expose to direct sunlight heat sources or ambient air temperature above 100 F 37 C or below 35 F 2 C Install indoors and keep unit away from excessive humidity Never expose to freezing temperatures Ensure there is adequate clearance around the unit to allow refrigeration system condenser to dissipate heat Warmer environments require more clearance around the unit Minimum clearance around all surfaces of the machine is 2 inches Installs where the ambient temperature exceed 80F require a minimum of 4 inches clearance for proper heat dissipation and efficient operation A CAUTION USE A WATER PRESSURE REGULATOR Waterlogic will not be responsible for injury or damage caused by excessive water pressure Operating pressure
17. Mode active with Jumper JP7 in the ON position Pin 1 and 2 on the Heater Circuit internal Printed Circuit Board PCB Deactivate the sleep mode function by moving PCB Jumper Pin JP7 Part Number 20 1005 to the OFF position Pins 2 and 3 Sleep Mode ON j 5 a To Deactivate Sleep Mode JP7 in ON position Move JP7 to OFF Position Pins 1 and 2 s Pins 2 and 3 pm SU aa kasarne m e f r en e a Heater Circuit Printed Circuit Board PCB WL350 Operating Installation and Service Manual Page 12 Revision 5 21 2015 ee waterlogic Better thinking Better water PROGRAMMING INSTRUCTIONS CHANGING HOT WATER MODE TO AMBIENT WATER To change the WL350 from a hot cold unit to an ambient cold model move the PCB Jumper Part Number 20 1005 on JP9 located on the internal PCB from Pins 1 and 2 to Pins 2 and 3 lt HOT THOT RTPS P rc7eda7i a gt To Pee soL JP Ab amo ZR ew i 7ASSEO e e sto poi lt Na ES LT l IN Oc Page 13 Revision 5 21 2015 WL350 Operating Installation and Service Manual waterlogic Better thinking Better water PRE INSTALLATION PROCEDURES DANGER ELECTRICAL SHOCK HAZARD Only qualified personnel who have read and understand this entire manual should attempt to install or service this unit failure to do so could result in death or serious injury DO NOT plug into an electrical supply until specif
18. NSF FT 0063 pans 53 filter type and maintenance schedule WLUSA FT 0063 One pre installed One required for NSF 53 and NSF P231 Certification Replacement parts can be obtained from Waterlogic or an Authorized Waterlogic Dealer See Parts Layouts Drawings and Parts Lists for additional repair parts Hot Tank Service Hot Tanks with controls must be replaced at least every 5 years Descaling hot tank may be required on a regular basis depending upon filtration and local water conditions See Service Section NOTE At the end of this product s life ensure that it is disposed of in an environmentally friendly manner which is fully compliant with all Federal State Local Requirements and Guidelines WL350 Operating Installation and Service Manual Page 25 Revision 5 21 2015 waterlogic Better thinking Better water HOT TANK DESCALING INSTRUCTIONS The hot tank requires removal of mineral deposits descaling on a regular basis Typically descaling should take place every 6 to 12 months to preserve the long term health of your unit Use non toxic cleaner such as ScaleKleen DEZCAL 20 Citric Acid Solution or Undiluted Vinegar Solution to remove mineral deposits as directed by the manufacturer depending upon filtration and local water conditions Descaling is an important process that removes calcium deposits or scale that can build up inside a tank over time Calcium and scale is non toxic but left unattended w
19. al treatment of either treated and disinfected public drinking water or other drinking water which has been tested and deemed acceptable for human consumption by the state or local health agency having jurisdiction The system is designed to reduce normally occurring non pathogenic or nuisance microorganisms only System is not intended for treatment of contaminated water A WARNING Dispenser Could Tip or Fall causing serious injury Always install unit on a firm flat and level surface and secure the WL350 to the base cabinet with the screw provided to lock the components together Never place heavy items on top of unit and never climb stand or hang on unit or storage cabinet to prevent injury and damage A CAUTION INDOOR USE ONLY Do not install outdoors or where unit is in direct sunlight Do not install where ambient temperature goes below 50F or above 97F Avoid high humidity and moisture Product life and performance will be impacted and warranty could be voided WL350 Operating Installation and Service Manual Page 6 Revision 5 21 2015 waterlogic MODEL PART DESIGNATIONS Waterlogic WL350 Counter Top Cold CEN WL350 Counter Top and Hot F 2FW M HC TT CS INN Waterlogic WL350 Tower Cold and Hot 12 CHCFW3 WL350 Tower F 2FW FS HC TT CS INN SPECIFICATIONS ITEM WL350 Counter Top WL350 Tower Cold Water Temperature Factory Set Point 41 5 C Cold Water T t Hot Water Temperature 187 F 85 C Hot Water M Reset o
20. and must be disposed of accordingly Refer to Product MSDS sheet for details 3 Clean the spiral quartz sleeve that surrounds the UV lamp with a non abrasive cloth descaling solution or ultrasonic bath if needed when changing UV lamps CAUTION UV SYSTEM IS FRAGILE Never handle the UV lamp or Quartz Sleeve with bare hands UV Lamp and quartz sleeve must be free of oils and contaminants to ensure proper operation Use a soft non abrasive cloth to clean 4 Sanitize the cold tank per instructions in the pre installation procedures 5 Clean and sanitize external surfaces of the unit Use soap and water or chemicals that are compatible with ABS plastic and will not damage or degrade the product surfaces 6 Remove and clean the Faucet Replace as needed A WARNING SANITIZER MAY CONTAIN HAZARDOUS CHEMICALS Use of proper personal protective equipment such as rubber gloves and eye protection is required WL350 Operating Installation and Service Manual Page 24 Revision 5 21 2015 waterlogic Better thinking Better water REPLACEMENT COMPONENTS Component PartNo Frequency of Replacement Every 6 months or as required UV Light 15 Watts CT 2085 A WLUSA Part No 12 8310 Clean every 12 months replace as needed UV Spiral Quartz Sleeve FU 0007 WLUSA Part No 12 8305 Replace every 5 years Hot Tank 187 F 87 C a WLUSA Part No 12 5615 Sento Ce pst f Lae anea panton Wik Severson ponent Reduction Filter Assembly
21. c water treatment systems have been tested approved and certified by the world s top standards bodies such as NSF and ANSI These organizations set and regulate national standards We believe that performance testing and certifications validate Waterlogic as a world leader in water treatment systems WL350 Certifications Include NSF ANSI 55 Class A Ultraviolet Microbiological Water Treatment Systems Water Quality Association is an international standards organization Firewall Technology contains our latest most innovative and patented breakthrough The Firewall the most comprehensive UV purification system for point of use water treatment systems ever developed The Waterlogic Firewall components has been tested and certified by the Water Quality Association WQA to NSF ANSI 55 Class A Ultraviolet Microbiological Water Treatment Systems and to NSF P231 and the USEPA Standard for Microbiological Water Purifiers NSF P231 Protocol for Microbiological Purifiers The Public Health and Safety Organization establishes minimum requirements for health and Sanitation characteristics of microbiological water purifiers The requirements are based on the recommendations of the U S Environmental Protection Agency s Task Force Report NSF ANSI 42 Chlorine Taste and Odor Reduction NSF ANSI 53 Lead and Cyst Reduction The Public Health and Safety Organization establishes minimum requirements for materials design con
22. d injury Turn off Water Supply and Bleed Water Pressure ee Isolate the unit from feed water by turning off the supply Dispense cold still water to relieve any pressure built up in the system Remove the water supply line from the inlet line bulkhead fitting at back of machine Install dust cap or plug into water supply line bulkhead fitting Drain the Cold Water Tank and Circuit 7 Remove lower front panel to access tank feed lines WL350 Operating Installation and Service Manual Page 20 Revision 5 21 2015 waterlogic Better thinking Betts 8 Disconnect tank line feed lines from hot and cold inlet solenoids to drain into basin or catch Cold Tank Drain 9 Reconnect tubing into inlet elbows once drained 10 Dry inside of unit if necessary 11 Replace lower front panel WL350 Operating Installation and Service Manual Page 21 Revision 5 21 2015 waterlogic Better thinking Better water INSTALLATION PROCEDURES Safety and Installation Guidelines Ensure all Local State and Federal Laws and Codes including health and safety guidelines are met when installing Waterlogic Equipment Only qualified service technicians should attempt installation and service of Waterlogic Equipment WARNING ELECTRICAL SHOCK HAZARD Always unplug isolate from power supply to prevent electrical shock except where electrical tests are specified WARNING IMPROPER SUPPLY OR CONNECTION CAN RESULT IS RISK OF S
23. d reduce microbial growth Prior to draining the hot tank turn off the Red Compressor Heater switch O OFF and dispense 2 liters of hot water from the machine As hot water is dispensed from the faucet of the unit colder water will be introduced into the hot tank Since Red Compressor Heater switch is turned off the heater will not energize and heat the incoming tap water Following this precaution prevents exposing personnel and equipment drains catch basin etc to scalding hot water Disable Cold and Hot Tanks Turn off the Red Compressor Heater switch O OFF to disable the heater and compressor Dispense 2 liters of water through the hot tank to cool the water temperature in the hot tank and avoid burns WARNING VERY HOT WATER CAN BURN OR SCALD Hot water should be dispensed carefully into insulated container to avoid injury Turn off Water Supply and Bleed Water Pressure te Isolate the unit from feed water by turning off the supply Dispense cold still water to relieve any pressure built up in the system Remove the water supply line from the inlet line bulkhead fitting at back of machine Install dust cap or plug into water supply line bulkhead fitting Drain the Cold Water Tank and Circuit rz Remove top cover WL350 Operating Installation and Service Manual Page 18 Revision 5 21 2015 aterlogic Better thinking 8 Remove front panel Remove 2 Phillip screws securing front panel Un
24. e 15 Amp Fuse as needed Water is present in the bottom tray causing the leak Remove the top cover and front panel Tip the unit slightly detection to trigger to drain dry bottom tray completely Turn power off unplug the unit and visually inspect solenoid Hot and Cold Solenoid connections into the Display PCB Verify the soldering points connections into the Displace on connections are secure into the board PCB are loose Remove the PCB to inspect the front of the board Exhausted Filter Replace filters as needed WL350 Operating Installation and Service Manual Page 56 Revision 5 21 2015 waterlogic Better thinking Better water TROUBLESHOOTING Cold Water Dispenses from Faucet and Vent Outlet Simultaneousl Improper tubing attachment from the tank to faucet or vice versa Verify tubing is connected properly from tank outlets to correct faucet attachments Scale has formed inside cold Remove cold water outlet tube from tank to faucet Pour tank outlet tube some scale remover into cold tank Expansion chamber in Cold Replace Cold Tank Tank is not sealed properly WL350 Operating Installation and Service Manual Page 57 Revision 5 21 2015 waterlogic Better thinking Better water TROUBLESHOOTING Compressor runs but does not chill Condenser is dirty Clean the condensing coil of any obstructions or dust Make sure unit is not under minimum ventilation Reduction of airflow into unit re
25. een the system should be operational Ensure UV lamp is on Replace Lamp Firewall UV System does not If lamp is replaced and problem persists replace UV have adequate dose of UV Sensor If Ballast Indication Light is Red change UV Lamp If Ballast Indication Light is not lit check power to Ballast If power is going to Ballast replace Ballast Power to Ballast Wiring Harness to UV Lamp Ballast Indication Light N Black Wire o I 445 1 White Wire L White Wire Live Sl y 2 White Wire 3 Yellow Wire 4 Yellow Wire WL350 Operating Installation and Service Manual Page 41 Revision 5 21 2015 waterlogic FAULT CODES FAULT CODE No LED Light Power Problem Check for power disruption Check that the PCB LED is operational replace PCB as LED Light is out necessary No LED Light WL350 Operating Installation and Service Manual Page 42 Revision 5 21 2015 waterlogic Better thinking Better water TROUBLESHOOTING Irregular Intermittent Dispensing Check water pressure at the inlet bulkhead with a water pressure gauge Too much water pressure Additional method of verification is to turn off water to unit Recommend 40 to 60 psi for and press the dispense button Does the solenoid open WL350 to operate properly without water pressure to the unit Listen for solenoid to activate not button click Adjust water pressure to 40 60 psi Dispensing button i
26. elf 12 8004 Bolt M6 30 Ke UW 14 ST 8167 CN Unit Control Rubber Feet 11 2065 15 PU 4137 JG 3 8 x 1 4 Reducing Fitting P1211208S 16 PU 4016 Solenoid Valve DC24V 1000mm 12 1500 17 PU 4011 Z Z Z Z Z JG Equal Tee Connector 1 4 PI0208S 18 PU 4016 Solenoid Valve DC24V 1000mm 12 1500 19 PU 4008 JG Equal Elbow Connector 1 4 PI0308S 20 CU 0001 Cushion for Solenoid Valve CU 0001 21 ST 8138 Filter Bracket 12 8005 22 PU 4024 Filter Clip 2 5 10 3099 23 PU 4025 Filter Clip 2 for Inline Filter 10 3098 24 PL 1148 Front Down Panel 12 8052 25 PL 1149 Front Down Insert Panel 12 8053 26 CT 2010 CDS Fixing Rubber Silicon 10 3095 27 FU 0007 Quartz Spiral for Firewall 12 8305 WL350 Operating Installation and Service Manual Page 34 Revision 5 21 2015 waterlogic CT 2085 A 15W UV Lamp 12 8310 JG 3 8 x 1 4 Reducing Fitting P1211208S Logo with BioCote JG Equal Elbow Connector 1 4 PI0308S JG Equal Elbow Connector 1 4 PI0308S JG Equal Straight Connector 1 4 P10408S Hot Tank 1 5 Liters 100V 500W 187 F 87 C PU 4008 JG Equal Elbow Connector 1 4 PI0308S WL350 Operating Installation and Service Manual Page 35 Revision 5 21 2015 waterlogic Better thinking Better water 12 8370 PL 1351 Hot Water Faucet Not Shown EN 6131 Sleep Mode Heater Printed Circuit Board PCB 20 0075 Not Shown ST 8207 CN Leak Containment Tray Clip Sensor 0 5mm 12 3180 Page 36
27. er Front Panel of unit by removing the Phillips head screws underneath l the lower front panel Locate the protective metal box on the rear of the hot tank As you look through the condenser coils on the rear of the unit you will see the hot tank located on the right hand side From the front of the Water Treatment System reach up behind the hot tank and take hold of the protective metal box covering the thermostat and overload on the hot tank There are nuts that secure the metal box to the hot tank However the nuts are loose enough to allow you to remove the metal box If the nuts on the metal box are too tight loosen the nuts securing the hot tank to the upper base of the unit and lower the hot tank so you can remove the metal box For demonstrative purposes photos below have lowered the hot tank from the unit WL350 Operating Installation and Service Manual Page 28 Revision 5 21 2015 waterlogic Better thinking Be a i Fy Reattach the metal box by depressing the top flap of the metal box so it snaps back into l its original position on the hot tank Replace the Lower Front Panel on unit using Phillips head screws Plug in the Power Cord Make sure the hot and cold tanks are filled with water BEFORE turning on the Red Compressor Heater switch Verify the cooler is fully operational before installing it at the customers site WL350 Operating Installation and Service Manual Page 29 Revision
28. h out the contaminant s WL350 Operating Installation and Service Manual Page 60 Revision 5 21 2015 waterlogic Better thinking Better water TROUBLESHOOTING Dispense Buttons Stick Dirt or Foreign material is Inspect the push buttons and clean surrounding area filling the gap around the Inspect faucet assembly inside the unit and clean as push buttons necessary WL350 Operating Installation and Service Manual Page 61 Revision 5 21 2015 waterlogic Better thinking Better water TROUBLESHOOTING Run On Run On or Carry On is present in all Waterlogic pressure fed units without outlet solenoids Run On is defined as the amount of water that continues to dispense out of the faucet after releasing the dispense button Run On exists because the tanks pressurize as water is being dispensed Every Waterlogic tank has an outlet restrictor to ensure the tanks remain full of water and water is controlled as it is released to the faucet The inlet solenoid controls flow into the tanks The tanks will depressurize once the dispense button is released the inlet solenoid closes A small amount of water will Run On through the faucet as the tank depressurizes to atmospheric conditions Typical Run On is 2 3 seconds Run On can be reduced by installing a pressure limiting device The amount of inlet or supply pressure directly impacts the amount of Run On as quantified
29. ically instructed A WARNING ALWAYS SANITIZE BEFORE USE Sanitize before use to eliminate any potential microbiological contaminates Materials Needed e Personal Protective Equipment Rubber or Nitrile Safety Gloves and Protective Eyewear e Phillips Screwdriver e Temperature Gauge e Water Pitcher or Container to collect water from the faucet e 5 gallon container or drain basin e Sanitizer Household Bleach 5 25 Sodium Hypochlorite or Citric Acid Based Cleaner e Plastic Tubing at least 4 feet in length and assorted quick connect fittings e TDS Meter and Test Strips for measuring chlorine Optional e Sanitizing Cartridge 1 Unpack the Waterlogic WL350 and check exterior for damage Sanitizing Sanitize using a Household Bleach 5 25 Sodium Hypochlorite solution or other approved cleaner throughout the cold and sparkling water circuits Follow all instructions on the sanitizer and flush with fresh water through the faucet until odor and taste is acceptable WARNING USE PROPER PERSONAL PROTECTIVE EQUIPMENT Always ensure proper ventilation and use proper personal protective equipment such as gloves and eye protection when using chemicals Refer to Material Safety Data Sheet for specific requirements of each chemical product Take all necessary precautions to prevent sanitizer from contacting eyes clothing and any other surfaces in could damage carpets 2 Put 1 teaspoon of sanitizer per directions or use Bleach
30. ill hinder your unit s performance A WARNING PERSONAL PROTECTIVE EQUIPMENT REQUIRED Always ensure proper ventilation and use rubber or nitrile gloves and eye protection when using chemicals Refer to Material Safety Data Sheet for specific requirements of each product A CAUTION STAINLESS STEEL TANK DESCALING The hot tank is made from stainless steel Ensure descaling solution is compatible with stainless and always flush the unit completely Dispose in an environmentally safe manner Materials Needed e Personal Protective Equipment Rubber or Nitrile Safety Gloves and Protective Eyewear e Phillips Screwdriver e Temperature Gauge e Water Pitcher or Container to collect water from the faucet e 5 gallon container or drain basin e Citric Acid Based Cleaner e Plastic Tubing at least 4 feet in length and assorted quick connect fittings e Sanitizing Cartridge e Food Coloring 1 Put descaler per directions and 3 drops of food coloring into the descaling cartridge 2 Connect descaling cartridge to the inlet water supply and connect to inlet bulkhead fitting on the back of the unit Turn on Water Supply 3 Select Hot Water and depress the Main Dispensing Button on the Front Control Panel until descaling solution colored water comes out of the faucet Container and drain basic will be required to catch water from the faucet 4 Turn off water supply and remove sanitizing cartridge from inlet water supply Reconnect water
31. ing cold water to dilute and remove the sanitizer from the cold circuit You can use chlorine test strips to evaluate the water 12 Once the sanitizer odor taste has been flushed out of the cold side of the machine the Sanitization process for the Cold Circuit is now complete Fill the Hot Tank 13 Press the Hot Water Select Button followed by the main dispensing button to fill the hot tank Water will dispense from the faucet once the hot tank is full Flush until water is clear WARNING HOT CIRCUIT IS NOT SANITIZED Water in the hot circuit is not sanitary until the temperature exceeds 171 F for at least 5 minutes UV System Functional Test WARNING ULTRAVIOLET RADIATION Protect your skin and eyes against ultraviolet rays Never look directly at an operating UV light Disconnect wiring before removing 14 Remove UV Firewall Lamp from Firewall housing Remove top cover from Firewall housing Carefully remove quartz sleeve spiral from Firewall Housing and inspect for cracks or other damage Reinsert quartz sleeve spiral replace top cover of housing Inspect UV lamp and reinsert into housing 15 Press dispensing button and check for blue glow from top of Firewall Housing and at Faucet dispensing area to ensure UV lamp is operational 16 Disconnect UV lamp to test UV lamp sensor operation Unit should alarm and green indication LED on front of unit should flash 17 Disconnect power to WL350 18 Reconnect UV lamp 19
32. is water does not remain permanently chilled and will eventually become room temperature after several hours To ensure the next glass of water dispensed is adequately chilled Waterlogic recommends dispensing one 5 ounce or more cup of water after long periods of inactivity The first 2 ounces will be near room temperature and the remaining 3 ounces will be very cold The mixture of these two temperatures will provide for an adequately refreshing cold drink Refrigerant has run out WL350 Operating Installation and Service Manual Page 51 Revision 5 21 2015 waterlogic Better thinking Better water TROUBLESHOOTING Steady Drip Out of Faucet Inlet Pressure too High Check with Pressure Regulator Debris in Solenoid Inspect Solenoid for debris and clean out as needed WL350 Operating Installation and Service Manual Page 52 Revision 5 21 2015 waterlogic Better thinking Better water TROUBLESHOOTING Dispenses Hot and Cold Water at the same time Remove top cover Check Hot Solenoid Dispense cold water and visually inspect tubing for water flow from both tanks Hot or Cold solenoid is stuck open Check Cold Solenoid Disconnect elbow from outlet of cold solenoid Select hot water and dispense quickly releasing dispensing button to avoid much water coming out of cold solenoid Replace solenoid as necessary WL350 Operating Installation and Service Manual Page 53 Revision 5 21 2015
33. itions The Hot temperature set point is 187 and is controlled by a thermostat on the side of the tank There is a resettable overload or high limit safety above the thermostat on the side of the tank that will trip to prevent damage to the unit if the tank is dry heated turned on without water in it The WL350 does NOT have Extra Hot capability and the maximum hot temperature is 193 F It typically takes 10 minutes for the 500W to heat the 1 6 Liter of room temperature ambient water to the 187 F set point Is unit in sleep mode No power to heater elements Loose or improperly connected wire s to the heating element hot tank Overload Tripped Overload is a safety feature to ensure the tank does not overheat Thermostat or overload open on Hot Tank Heating Coil not Working WL350 Operating Installation and Service Manual If no water has been dispensed for 3 or more hours unit goes into sleep mode Dispense hot water wait 5 minutes check temperature If unit still does not heat proceed to No power to heater elements below If unit does heat but you would like to disable sleep mode instructions are included in this manual Check that the Red Heater and Compressor switch is on Turn Red Heater and Compressor Switch on l 0N Visually inspect wire leads gong to the hot tank confirm proper connections to the heating elements Hot tank life is 3 5 years depending on usage T
34. m Descaling through the inlet and or outlet lines only will not clean the vent chamber and outlet vent hole properly Page 9 Revision 5 21 2015 WL350 COUNTER TOP WATER FLOW DIAGRAM Solenoid Valves Filter Dryer Jote Filters are soutted exterasl to the purifier Compressor v x E Qwarerosic WL350 Operating Installation and Service Manual ateri Better Cy ogic Page 10 Revision 5 21 2015 waterlogic WL350 TOWER WATER FLOW DIAGRAM Waler In inlet Leak Solenoid Valves 4 Detection Hot Faucet Solenoid Valves Condenser LS A S WL350 Operating Installation and Service Manual Page 11 Revision 5 21 2015 waterlogic PROGRAMMING INSTRUCTIONS DISABLING SLEEP MODE All WL350 s come from the factory with Energy Saving Sleep Mode engaged to meet the Energy Star Certification requirements Sleep Mode disables the heater circuit if the unit has not been used for a continuous 3 hour or longer period Selecting any button wakes up the WL350 and turns the heater circuit back on The hot tank will typically take less than 10 minutes to heat the water from ambient to the 187 F set point Sleep Mode can be disabled by moving the sleep mode jumper pin on the internal heater printed circuit board PCB as shown below 1 Unplug Power Cord and remove top cover to access Heater Circuit PCB 2 WL350 comes with Sleep
35. must be 40 psi to 60 psi Be aware any of potential pressure surges caused by building municipal pumping stations A CAUTION USE UV STABILIZED SUPPLY LINES Feed the unit with a potable ambient or cold water supply only Feed water over 100 F 37 C can damage the treatment components Water block devices and external leak detectors are strongly recommended Locate the unit as close to the water supply and the electrical connections as possible A WARNING STORE AND TRANSPORT UNIT EMPTY ALWAYS SANITIZE BEFORE USE The unit must be completely drained and sealed before storing to avoid stagnation and reduce microbiological contamination potential bacterial growth Sanitize before use to eliminate any potential microbiological contaminates Pre installation and sanitization procedures as prescribed in this manual must be performed before installing the WL350 Always install indoors and place the Waterlogic WL350 on a firm flat and stable surface WL350 Operating Installation and Service Manual Page 22 Revision 5 21 2015 10 11 12 waterlogic Better thinking Better water Attach the water supply line to the 1 4 feed water inlet bulkhead fitting on the back of the unit Waterlogic requires the use of a water pressure regulator Water feed pressure must be between 40 60 psi Turn on the water supply and check for leaks Check to ensure that the Red Compressor Heater switch is the O OFF position NOTE Switches ha
36. ndicator Light f WL350 Operating Installation and Service Manual Page 8 Revision 5 21 2015 waterlogic HOT TANK PRINCIPLES OF OPERATION Vent Outlet Hot Tank Outlet to Faucet Outlet Vent Hole Vent expansion Chamber Outlet Restrictor Hot Tank Reservoir Heater Element Hot Tank Inlet WL350 Operating Installation and Service Manual All Waterlogic Hot Tanks have a built in Vent or Expansion Chamber in the top of the tank except for WL270 GF units The Vent Chamber allows for expansion of the water when it is heated The chambers are separated by a welded in tank baffle Water always flows into the bottom of the tank and out the top to the faucet The hot tank outlet tube has a restrictor in its base This ensures the reservoir is always full by allowing more water in than out There is a small hole in the side of the tank outlet tube that allows air and water to pass into the vent chamber as it is heated Water in the vent chamber is suctioned back through the outlet tube vent hole when water is dispensed Expansion of water as it is heated in the reservoir will push the water out the faucet when the outlet tube vent hole becomes plugged with debris or scale The small Outlet Vent Hole is susceptible to scale build up and is a key indicator that descaling is required It is critical to descale the hot tank through the vent line and outlet line on a regular basis to prevent this proble
37. ons sececcivccsecsawsnsesnasentareanaacueravixsaseavocsnwass 12 Pre Installation Procedures ssessssesesssenesrersseessseresseresrersseerss 14 e Draining a0 210 5 1 eee ee ee ee 18 Installation Procedures ccccccccccsssescssscccsvsscncususacavsceveesrencas 22 Service Requirements siccteversrnvsecxssersieanie evncrneataxeuntestnaaadarevesnnebas 24 e Replacement Components cceeccccesececesseeeeeseeeceeceeseeeeesees 25 e Hot Tank Descaling Instructions essssseseseessseesssersserrssrereseerss 26 e Resetting the Overload or High Limit Safety enoeesseensseens 28 e Drawings and Parts Lists cccccsssccccssececesececeeseeeeeeceseeeeeeeees 30 Electrical Diagrams ccceccccssscccessececesececseeceeeeneeeeeaeceseeeeeesees 37 e Firewall Outlet Solenoids Reverse Flow Orientation 39 e Fault Codes and Troubleshooting cccssscccessececeseceeeeeeeeeees 40 VAI EE E E A E 63 WL350 Operating Installation and Service Manual Page 2 Revision 5 21 2015 waterlogic Better thinking Better water WL350 FEATURES AND BENEFITS Cold and Hot Water Counter Top and Tower Models come standard with Cold and Hot Selections to meet a wide range of customer demands High Volume Storage and Water Capacity Tower Model has 4 liters of Cold Water Capacity and 1 6 Liters of Hot Water Capacity Counter Top has 2 liters of Cold Water Capacity and 1 6 Liters of Hot Water
38. ot cover products that were not installed in accordance with Waterlogic printed installation and operating instructions obtained in training or from www waterlogic us Failure to follow all instructions for operation and maintenance voids the warranty This warranty is not transferable To obtain warranty repairs or replacement you must obtain a Return Authorization from Waterlogic To obtain a Return Authorization you must submit a Return Authorization form with supporting documentation to Waterlogic for evaluation The form is available at www waterlogic us Supporting documentation must include but is not limited to proof of purchase installation date failure date and supporting installation and maintenance data After you submit a Return Authorization form and supporting documentation Waterlogic will determine whether a reasonably apparent defect in materials or workmanship covered by this limited warranty exists If Waterlogic determines the claimed defect is covered by this warranty Waterlogic will at its sole discretion determine whether to correct the defect or replace the unit free of charge to you If Waterlogic determines that the unit should be returned for warranty service Waterlogic will approve of return in writing and will issue a Return Authorization which you must obtain prior to shipping the product You are responsible for the cost of freight in to Waterlogic Waterlogic and its affiliated companies hereby limit the duration
39. plug the unit and visually inspect solenoid connections into the Display PCB Verify the soldering points Solenoid connection to the on connections are secure into the board Display PCB Remove the PCB to inspect the front of the board Solenoid Valve is Inspect valve components for proper function Replace as Malfunctioning necessary WL350 Operating Installation and Service Manual Page 50 Revision 5 21 2015 waterlogic Better thinking Better water TROUBLESHOOTING Cold Water is not Cold 41 5 F Check that the Red Heater and Compressor No power or refrigeration switch is on elements Turn Red Heater and Compressor Switch on ON Tank has run out of cold water Wait for cold tank to chill water to temperature prior to Cold tank capacity is 4 liters for dispensing more cold water Tower and 2 liters for Counter Top A greater capacity of Waterlogic Water Systems is available Check continuity of thermostat with multimeter Replace Cold Water Thermostat thermostat as required Run compressor for at least ten minutes If condenser is not warm then refill the refrigerant If compressor is not running repair or replacement is Compressor problem seeded Note The Waterlogic Firewall reduces 7 log of waterborne bacteria 5 log of viruses and 4 log of parasites potentially found in the drinking water A small amount about 2 ounces of water remains in the Firewall device after dispensing Th
40. quirements 2 to 4 inches Compressor is running ver hot P i Low or lost refrigerant Refrigerant recharge required WL350 Operating Installation and Service Manual Page 58 Revision 5 21 2015 Compressor is Not Running Red Compressor Heater Switch button on unit is in the off position Compressor Starting Circuit waterlogic Better thinking Better water TROUBLESHOOTING Turn Red Compressor Heater switch on l 0N Turn red heater and compressor switch off O OFF Remove the compressor cap on side of the compressor Disconnect the black and red terminal connectors Inspect the starter and overload relay for any defects Replace components s as needed Turn Red Compressor Heater switch on 0 and retest compressor operation WL350 Operating Installation and Service Manual Page 59 Revision 5 21 2015 waterlogic Better thinking Better water TROUBLESHOOTING Small Amount of Water Periodically Disoenses from Faucet Automaticall Cold or Hot Water solenoid Inspect valve components for proper function Replace as valve malfunction necessary Pre determine whether water being dispensed is hot cold Isolate the water supply push the DISPENSE button to Obstruction in solenoid release the line pressure and remove the coil affixed to the housing is preventing proper solenoid stem sealing of component Remove the stem from the solenoid housing and allow water from the tank to flus
41. resented and to provide the best quality water possible it is essential that filters be replaced periodically The frequency of filter changes depends upon your water quality and your water usage For example if there is a lot of sediment and or particles in your water then you will have to change your filters more frequently than a location with little to no sediment Be sure to replace your filters whenever you notice a decline in the performance whether it is a drop in flow rate and or pressure or an unusual taste in the water 7 Flush thoroughly per filter manufacturers recommendation with fresh water to drain 8 Once flushed install the filters Following the flow direction on the filter NOTE Filters should not be flushed prior to 24 hours before installation to limit Microbial Growth 9 Connect WL350 to power CAUTION NEVER TURN ON HEATER BEFORE FILLING HOT TANK Red Compressor Heater Switch must be in the O OFF position while the hot tank is empty Damage could occur within one minute and the overload high limit will require manual reset if heater is turned on with an empty hot tank WL350 Operating Installation and Service Manual Page 15 Revision 5 21 2015 waterlogic Better thinking Better water Flushing the Sanitizer from the Machine 10 Place a pitcher catch basin or other container under the faucet of the WL350 11 Flush the Cold Tank Run several gallons of water through the faucet by dispens
42. ructions are available as a separate section of this Manual and see the How to Descale your Hot Tank instructional video on the Partner Area of the new Waterlogic com website for more information All Waterlogic Hot Tanks have a built in Vent or Expansion Chamber in the top of the tank except for WL270 GF units The Vent Chamber allows for expansion of the water when it is heated The chambers are separated by a welded in tank baffle Water always flows into the bottom of the tank and out the top to the faucet The hot tank outlet tube has a restrictor in its base This ensures the reservoir is always full by allowing more water in than out There is a small hole in the side of the tank outlet tube that allows air and water to pass into the vent chamber as it is heated Water in the vent chamber is suctioned back through the outlet tube vent hole when water is dispensed Expansion of water as it is heated in the reservoir will push the water out the faucet when the outlet tube vent hole becomes plugged with debris or scale The small Outlet Vent Hole is susceptible to scale build up and is a key indicator that descaling is required It is critical to descale the hot tank through the vent line and outlet line on a regular basis to prevent this problem Descaling through the inlet and or outlet lines only will not clean the vent chamber and outlet vent hole properly Page 47 Revision 5 21 2015 waterlogic
43. s broken on Check PCB for loose or damaged button Replace PCB as PCB necessary WL350 Operating Installation and Service Manual Page 43 Revision 5 21 2015 waterlogic Better thinking Better water TROUBLESHOOTING No Water is Dispensing from One Side Cold or Hot Too much water pressure Recommend 40 to 60 psi for WL350 to operate properly Solenoid See Green Flashing Light Fault Code Section of this Manual Check water pressure at the inlet bulkhead with a water pressure gauge Additional method of verification is to turn off water to unit and press the dispense button Does the solenoid open without water pressure to the unit Listen for solenoid to activate not button click Adjust water pressure to 40 60 psi Switch the hot and cold wires on PCB red and blue connections If water now dispenses from the opposite side this is an indication that there is a PCB problem Replace PCB If both the Water Pressure and PCB have been ruled out then it is the Solenoid Replace Solenoid Indicates the Firewall UV system is not detecting adequate dose of UV to ensure safe water WL350 Operating Installation and Service Manual Page 44 Revision 5 21 2015 waterlogic Better thinking Better water TROUBLESHOOTING Hot Water is not Hot 187 5 F NOTE The WL350 does NOT have Sleep or Power Saving Mode and the hot water should be a minimum of 187 F under normal operating cond
44. s or has the potential to result in minor injury and or minor property damage WL350 Operating Installation and Service Manual Page 5 Revision 5 21 2015 waterlogic Better thinking Better water SAFETY PRECAUTIONS Basic safety precautions should be followed including the following A DANGER f incorrectly installed operated or maintained this product can cause death or severe injury Those who install operate or maintain this product should be trained in its proper use warned of its dangers and should read the entire manual before attempting to install operate or maintain this product A WARNING Unit is to be used for its intended purpose as described in this manual and untrained individuals who use this manual assume the risk of any resulting property damage or personal injury WARNING HOT WATER Unit produces Hot Water up to 187 F Water above 125 F can cause severe burns or scalding Keep unauthorized people and children away from the unit to avoid accidental dispensing of hot water Children should not use without supervision DANGER ELECTRICAL SHOCK HAZARD Always unplug from power supply prior to servicing equipment to prevent electrical shock WARNING This system to be used for water only and is not intended for use where water is microbiologically unsafe or with water of unknown quality without adequate disinfection before or after the system The system is designed for the supplemental bactericid
45. seat faucet assembly from panel Unclip wires from PCB 9 Disconnect tubing from inlet elbows on both solenoids and allow water to drain 10 Reconnect tubing into inlet elbows 11 Dry inside of unit 12 Replace front panel WL350 Operating Installation and Service Manual Page 19 Revision 5 21 2015 waterlogic Better thinking Better water WL350 TOWER DRAINING INSTRUCTIONS Draining Notes Disable Cold and Hot Tanks Drain the WL350 for transportation A WARNING STORE UNIT EMPTY ALWAYS SANITIZE BEFORE REUSE The unit must be completely drained and sealed before storing to avoid stagnation and reduce microbial growth Prior to draining the hot tank turn off the Red Compressor Heater switch O OFF and dispense 2 liters of hot water from the machine As hot water is dispensed from the faucet of the unit colder water will be introduced into the hot tank Since the Red Compressor Heater switch is turned off the heater will not energize and heat the incoming tap water Following this precaution prevents exposing personnel and equipment drains catch basin etc to scalding hot water Turn off the Red Compressor Heater switch O OFF to disable the heater and compressor Dispense 2 liters of water through the hot tank to cool the water temperature in the hot tank and avoid burns A WARNING VERY HOT WATER CAN BURN OR SCALD Hot water should be dispensed carefully into insulated container to avoi
46. struction and performance of drinking water treatment units that are designed to reduce specific aesthetic related contaminants in public or private water supplies UL399 Certified Drinking Water Cooler Intertek Labs ETL Certified the WL350 to ANSI UL 399 Standard for Drinking Water Coolers BPA Free Waterlogic tests for BPA and declares that all of its products are Bisohenol A FREE and contain no harmful BPA plastics Waterlogic manufacturing is certified to ISO 9001 Quality Management Systems certified by Moody International ISO 9001 is the internationally accepted standard for well managed organizations that have adopted the key quality management principles to its operations to bring consistent quality products and a culture of continuous improvement Safe Drinking Water Act Waterlogic water treatment systems conform to the Safe Drinking Water Act SWDA lead free amendment effective January 4 2014 WL350 Operating Installation and Service Manual Page 4 Revision 5 21 2015 waterlogic Better thinking Better water INTRODUCTION Carefully read and follow all instructions to ensure proper and efficient operation of your WL350 Contact Waterlogic or an Authorized Waterlogic Dealer if you have any questions Waterlogic and Authorized Waterlogic Dealers employ trained service personnel who are experienced in the installation function and repair of Waterlogic equipment This publication is written for
47. t Water Manual Rese 207 F 97 C Overload High 230 psi Low 90 psi SHIPPING SPECIFICATIONS ITEM WL350 Counter Top WL350 Tower 13 5 x 14 5 x 17 75 34 7 Width Depth Height anil ais AE a sen 13 5 x 14 5 x 41 34cm x 41cm x 104cm Weight dry 58 pounds 26 5 kg 66 pounds 30 kg ELECTRICAL SPECIFICATIONS ELECTRICAL SUPPLY 120V 60Hz 15 Amp Service COMPONENT POWER approximate AMP DRAW approximate Heater 5 4 2 Amps UV Lamp System 0 15 Amps WL350 Counter Top is 17 75 in tall and may not fit between countertops and cabinets Check installation to ensure adequate clearance 738 WL350 Operating Installation and Service Manual Page 7 Revision 5 21 2015 waterlogic Better thinking Bette OPERATING INSTRUCTIONS o Cold Water _ Hot Water Select Dispensing Button a The above picture shows front LCD display and control panel for the Waterlogic WL350 For Cold Water For Hot Water Press Cold Water Select Button followed by the Dispensing Button within 3 seconds Press Hot Water Select Button followed by the Dispensing Button within 3 seconds NOTE Default selection mode is Cold Water Selection will return to default after 3 seconds of inactivity NOTE Selection indication light will turn red when the Hot Water Select button is pressed and will switch back to the default green within 3 seconds after dispensing the hot water E Temperature I
48. ve internal LED that illuminates when placed in I ON position Connect the power cord to the back of the Waterlogic WL350 and to a 120 Volt supply Fill the Cold Tank Hold a container under the dispensing faucet press and hold the main dispensing button until a continuous flow of water is obtained Once a continuous flow is obtained release the dispensing button Cold tank is now full Fill the Hot Tank Hold a container under the dispensing faucet Press the Hot Select Button followed by the main dispensing button until a continuous flow of water is obtained Once a continuous flow is obtained release the main dispensing button Hot tank is now full CAUTION NEVER TURN ON HEATER BEFORE FILLING HOT TANK Red Compressor Heater Switch must be in the O OFF position while the hot tank is empty Damage could occur within one minute and the overload high limit will require manual reset if heater is turned on with an empty hot tank Verify that the UV lamp operates as expected WARNING ULTRAVIOLET RADIATION Protect your skin and eyes against ultraviolet rays Never look directly at an operating UV light Always disconnect before removal Move the Waterlogic WL350 into its final operating position Be sure that a minimum of 2 clearance is maintained around both the sides and the back of the unit This is important to allow proper airflow and heat exchange of refrigeration system Level unit using the adjustable feet to level if
49. waterlogic Better thinking Better water TROUBLESHOOTING No Cold Water Available Closed Water Supply Valve Open the Water Supply Valve Cold Water Solenoid Valve Inspect the valve components for proper functionality malfunction Red Heater and Compressor Turn Red Heater and Compressor Switch on Switch on unit is off 1 ON Turn power off unplug the unit and visually inspect solenoid connections into the Display PCB Verify the soldering points on connections are secure into the board Loose connection s on the Display PCB Remove the PCB to inspect the front of the board Exhausted Filter Replace filters as needed WL350 Operating Installation and Service Manual Page 54 Revision 5 21 2015 waterlogic Better thinking Better water TROUBLESHOOTING Water is not being heated or chilled Red Heater and Compressor Turn Red Heater and Compressor Switch on Switch on unit is off ON WL350 Operating Installation and Service Manual Page 55 Revision 5 21 2015 waterlogic Better thinking Better water TROUBLESHOOTING No Cold or Hot Water will dispense from unit Closed water supply valve Open the water supply valve The unit is not properly Check electrical outlet connection or for blown circuit plugged into electrical outlet breaker Red Heater and Compressor Switch button on unit is in the off position Turn Red Heater and Compressor Switch on l 0N 15 Amp Fuse Blown Replace th
50. ypically dealers swap out the hot tank at site take back to the shop to repair Overload will click when pushed The overload is automatically reset when pressed See Overload Reset Instructions Included in Manual Turn Power off Check OHM s resistance across terminals on each Thermostat and Overload separately Good components will indicate a closed circuit or zero OHM s on the meter Replace components as necessary Turn Power off Drain hot tank Use multi meter to check heater element for approximately 26 OHM s resistance Hot tank must be empty if you are checking for continuity Replace Hot Tank as necessary Page 45 Revision 5 21 2015 waterlogic Better thinking Better water TROUBLESHOOTING Hot Water or Steam Coming out of both the Faucet and Vent Hole Improper tubing attachment Check that the tubing is connected from tank outlets to from the hot tank to faucet or correct faucet attachments Connect tubing to outlets as vice versa needed WL350 Operating Installation and Service Manual Page 46 Revision 5 21 2015 waterlogic TROUBLESHOOTING Hot Water Drip out of Faucet Small Outlet Vent Hole susceptible to scale build up Vent Outlet Hot Tank Outlet to Faucet Outlet Vent Hole Vent expansion Chamber Outlet Restrictor Hot Tank Reservoir Heater Element Hot Tank Inlet WL350 Operating Installation and Service Manual Descale Tank Descale Inst
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