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HP Output Finishing Devices Service Manual

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1. L1 3 000 sheet stacker 1 of 2 Figure 199 ENWW 270 Parts and diagrams ENWW Table 48 3 000 sheet stacker 1 of 2 Reference Description 3 000 sheet stacker Part number C8084A Quantity Paper stopper clip kit C4788 60527 Screws kit C8085 60512 Stapler stacker packaging kit C8085 60513 Optical sensors kit C8085 60524 Front cover includes front inner cover and screws C8085 60505 Foot cover C8085 60516 Stacker bin C4779 60505 Face up bin C4788 60512 Back cover includes back inner cover and screws C8085 60504 Stacker door assembly with label C4779 60502 Stacker controller PCA cover with label C8084 60501 Jet link cable and power cord assembly C8085 60517 2 3 4 5 6 7 8 9 Bubbled cover C8085 60520 Stacker plastic kit cable holders stapler door hinges safety switch cover C8084 60505 Latching holder blue piece C8085 60528 not shown Latching mechanism C8085 60540 Chapter 8 Parts and diagrams 271 aL 10
2. Figure 200 3 000 sheet stacker 2 of 2 Table 49 3 000 sheet stacker 2 of 2 Reference Description Part number Quantity Flipper ribbon cable C8085 60515 Offset assembly C8084 60500 Flipper assembly C8085 60500 Paper path assembly C8085 60501 LED PCA C4788 60510 Casters adjustable with E clips C8085 6051 1 Casters stationary C4788 60515 Stacker power supply C8084 60504 Stacker controller PCA C8084 60508 Interlock switch C4788 60514 272 Parts and diagrams ENWW Alphabetical parts list 3 000 sheet stapler stacker and 3 000 sheet stacker ENWW Table 50 Alphabetical parts list 3 000 sheet stapler stacker and 3 000 sheet stacker Description Part number Figure Ref 3 000 sheet stacker C8084A 199 3 000 sheet stapler stacker C8085A 197 Accumulator exit roller cover C8085 60535 198 23 Accumulator assembly C8085 60531 198 20 Back cover includes back inner cover and screws C8085 60504 197 5 Back cover includes back inner cover and screws C8085 60504 199 5 Bubbled cover C8085 60520 197 9 Bubbled cover C8085 60520 199 9 Carriage assembly C8085 60503 198 13 Casters adjustable with E clips C8085 6051 1 198 15 Casters adjustable with E clips C8085 6051 1 200 15 Casters stationary C4788 60515 198 16 Casters stationary C4788 60515 200 16 F
3. AN C8088A hp multifunction finisher service diagnostics Setup Service LED Flashing Patterns Turn off the printer and unplug the Jet Link cable Remove all paper from the stacker and booklet bins l E Senine Medie e Lift the interlock switch flag to activate the interlock switch Paper Jam in Flipper Palale Flipper Assembly Self Running Mode Paper Movement The test checks for proper a x an c9 unit operation You will need to repeat these steps for each testing am configuration Paper Jam in Paper Initial Jam PI 1 Base unit Path area Stay Jam PI Set the DIP switches to select Paper Size 2 3 4 Job Size 5 and Peer Jam M Jom Pi 7 Finishing Function 6 7 8 DIP switch 1 must be off in all cases P EO m Tm MENO odna Mehari e To flip paper Turn the unit power switch ON while pressing the PPT am gTa ng rial Jem i om FLO Folding Mechanism push switch 1 Keep the push switch pressed for 3 seconds ion Seem FEO aooo eno pa To use straight paper path Tum the unit power switch ON while P aaa Initial Jam PI32 el m P132 pressing the push switches 1 amp 3 Keep the push switches pressed P eee oe A A Bin area tado Jam PI32 Press push switch 1 again and the unit will perform and initialization Hard NATI peo Jom Pa mm OEA sequence 10 seconds When this is done you may start feeding paper ie ien ra lon NL iding Motor Set all DIP switches to the OFF position when finished ty Slap ng modulo Me
4. o oooooooooo 28 Environmental specifications multifunction finisher 28 Acoustic emissions specifications multifunction finisher 28 Physical specifications 3 000 sheet stapler stacker 29 Electrical specifications 3 000 sheet stapler stacker 29 Environmental specifications 3 000 sheet stapler stacker 29 Acoustic emissions specifications 3 000 sheet stapler stacker 29 Physical specifications 3 000 sheet stacker a 30 Electrical specifications 3 000 sheet stacker 30 Environmental specifications 3 000 sheet stacker 30 Acoustic emissions specifications 3 000 sheet stacker 30 Physical specifications 8 bin mailbox 2 0 ee 31 Power requirements and circuit capacity 8 bin mailbox 31 Power consumption 8 bin mailbox a 31 Operating and storage environment 8 bin mailbox 31 Approximate number of sheets that can be stapled listed by media weight 48 Number of sheets that can be stapled and folded listed by media weight 48 Number of sheets that can be stapled and folded listed by booklet size 48 Skew specifications multifunction finisher eee eee 49 Approximate number of sheets that can be stapled listed by media weight 50 Offset speci
5. 0 0 cc ee 17 3 000 sheet stacker C8084A 0 aaa 17 8 bin mailbox 25693A o 18 le aecu gt lt 6 costes da EYA bee da bear daa os LA GMA rd AG 19 Multifunction finisher ekea EEEa A R a E 19 3 000 sheet stapler stacker nnna naana naaa 20 3 000 sheet stacker o o oooooooo a 21 SDI MADOX ra perrete ede EEEE acre es 22 Product OVervieW e004 mr A A A ee Rn 23 Multifunction finisher aa 23 3 000 sheet stapler stacker aaa 25 3 000 sheet stacker a 26 o samaan xm ANA AA atc aide ene YA MAA de PAA B WANG Wa NAGA AA 27 jS ez si EMAN Rae GA a ow PALA MALA eae OE Boa ARLAN IWANT AGWAT BAN GHAR 28 Multifunction finisher ee RR RII rr 28 3 000 sheet stapler stacker 0 0 0 0 eee eee 29 3 000 sheet stacker eee 30 S DIN MAND OX qiii ie noie pa at a Ga SS ek 3 308 HG KNA RR A EOS 0D 31 Regulatory information 0 2 0 0 cc ee rn 32 Declaration of Conformity multifunction finisher o oooooooonooooo 32 Declaration of Conformity 3 000 sheet stapler stacker 33 Declaration of Conformity 3 000 sheet stacker llle 34 Declaration of Conformity 8 bin mailbox ee 35 oervice APPOACN ascii HAL IMA rear KTA RAE aa ese 36 Parts and supplies se cobardes rei seen yes bode ses 36 Exchange program a 36 acl naaawa KN AN KAG ora MA KB GLEE co E 36 2 Installatio
6. r p y y EF MEL e hk Ws Fs vs v ie LH nnnnnut iM Figure 88 Controller PCA 3 of 3 122 Removal and replacement ENWW Service LED PCA 1 Remove the back cover See page 98 Remove one screw callout 1 2 yA 3 Unplug one cable connector callout 2 4 Remove the service LED PCA from the multifunction finisher Figure 89 Service LED PCA ENWW Chapter 6 Removal and replacement 123 Power supply 1 Remove the back cover See page 98 2 Unplug one cable connector callout 1 La 3 Remove three screws callout 2 ESD 4 From the inner facing side of the metal panel remove one screw callout 3 Figure 90 Power supply 124 Removal and replacement ENWW Figure 91 Note Note Figure 92 ENWW Jet Link cable interface cable 1 Remove the back cover See page 98 2 Unplug one cable connector callout 1 from the controller PCA 3 Open the five cable clips callout 2 and unroute the cable callout 3 Jet Link cable 1 of 2 4 Remove one screw callout 4 Make sure that you do not drop the screw holder callout 5 5 Unroute and remove the Jet Link cable and the cable holder callout 6 If you cannot easily pull the cable holder from the metal plate use needle nose pliers to pinch the top and bottom edges of the cable holder together Jet Link cable 2 of 2 Chapter 6 Removal and replacement 125 Adjustable casters left side Note F
7. Full ministack sensor TA Presence of paper sensor Stacker bin movement route for 1 500 sheets Stacker bin Stacker bin movement route for 3 000 sheets Bin full microswitch ln c Bin overload microswitch Figure 32 Stacker bin full condition Offset specifications Table 24 Offset specifications for the 3 000 sheet stacker Offset specification for Offset specification for Distance per side Distance per side Letter A4 for Letter for A4 25 mm 0 98 inches 25 mm 0 98 inches 12 5 mm 0 49 inches 12 5 mm 0 49 inches 68 Theory of operation ENWW ENWW 8 bin mailbox Main modules The 8 bin mailbox has 9 bins for sorting and handling printed media The topmost bin receives the media face up as it comes from the printer The remaining eight bins receive the media face down The destination bin for the printed media depends on the device operating mode and the presence of media The top bin in this 8 bin group can be configured as a copier bin and used exclusively for copies from an MFP The 8 bin mailbox has several subassemblies or mechanical parts that work together to perform the paper handling function Flipper The flipper is the assembly at the 8 bin mailbox entry point It receives the sheets from the printer and then delivers them to the face up bin or flips them for deliver to the face down bins The flipper has a moving input paper guide that latches into the printer or MFP exit
8. e Check to make sure you have located and removed all scraps of media from inside the output device Clearing repeated jams 1 Do not use previously printed media or torn worn or irregular media 2 Check the media specifications If it is outside of the recommended specifications problems might occur See the HP LaserJet Printer Family Print Media Guide 3 Clean the output device 230 Troubleshooting ENWW Troubleshooting media problems ENWW Media defects can cause jams and image defects If the previously described conditions are corrected and do not eliminate the problem continue to investigate the media as the source of the defect Problems with print media are sometimes difficult to detect Follow a standard troubleshooting procedure to help isolate media related problems The steps to follow are 1 See Determine the problem source print media or output device on page 231 See Isolate a paper path on page 231 See Isolate a media brand on page 232 See Isolate a media type on page 232 oa pb O N See Specifications on page 28 Determine the problem source print media or output device When determining the cause of an output device failure a distinction must be made between problems that relate to the output device itself and problems that involve the print media Often a problem that seems to be related to the output device is actually a matter of poor print media selection or hand
9. Amperes Thermal units per hour Volts Frequency amps Watts W typical Btu hr 100 127 Vac 50 60 Hz Minimum Printing 1 075 W Printing 3 670 Btu hr 10 2 Hz recommended Standby 440 W Standby 1 500 Btu hr current capacity PowerSave 1 70 W PowerSave 1 240 Btu hr 13 0 amp Low power 230 W Low power 785 Btu hr Off 0 5 W Off 1 7 Btu hr ADF printing 1 130 W ADF printing 3 860 Btu hr 220 240 Vac 50 60 Hz Minimum Printing 1 075 W Printing 2 3 650 Btu hr 10 2 Hz recommended Standby 440 W Standby 1 420 Btu hr current capacity PowerSave 1 70 W PowerSave 1 240 Btu hr 6 5 amp Low power 230 W Low power 785 Btu hr Off 1 3 W Off 4 5 Btu hr ADF printing 1 130 W ADF printing 3 670 Btu hr CAUTION Power requirements are based on the country region where the output device is sold Do not convert operating voltages This can damage the output device and void the product warranty Table 3 Environmental specifications multifunction finisher Condition Operating printing Storage standby Temperature 10 to 33 C 0 to 35 C multifunction finisher 50 to 91 F 32 to 95 F and print cartridge Relative humidity 10 to 80 15 to 90 Table 4 Acoustic emissions specifications multifunction finisher Condition Operator position Bystander 1 m Sound power Copying at 50 ppm Lpam 57 db A Lpam 60 db A Lwad 7 3 bels A Idle Lpam 40 db A Lpam 40 db A Lwag 5 4 bels A PowerSave inaudible inaudible
10. Index 289 290 Index messages 8 bin mailbox 223 eventlog 199 200 multifunction finisher 203 stacker 218 stapler stacker 211 types of 202 metal tape and housing assembly 8 bin mailbox part number 279 removing 181 misfeeds troubleshooting 232 model number 8 bin mailbox 22 multifunction finisher 19 stacker 21 stapler stacker 20 motors 8 bin mailbox locating 77 8 bin mailbox removing 174 aligning plate 58 back aligning plate 76 booklet bin slide 76 circuitry 73 delivery 76 error codes 76 feed 76 flapper reverse 76 front aligning plate 76 multifunction finisher locating 76 power supply operations 74 power on sequence 54 slide 59 stacker bin fluctuation 76 staple fold 60 76 staple sliding 76 tests 238 mounting hardware multifunction finisher 255 multifeeds troubleshooting 232 ENWW ENWW multifunction finisher adjustable casters removing and replacing 126 adjustment value clearing 246 aligner racks removing and replacing 105 alignment position 246 alphabetical parts list 264 anti static brush removing and replacing 109 assemblies locating 23 back cover removing and replacing 98 bins locating 23 24 booklet adjustment 244 booklet bin removing and replacing 111 booklet bin full sensor flag removing and replacing 106 calibration 245 circuitry 73 cleaning 52 clutches 76 controller PCA removing and replacing 121 covers diagrams and part numbers 256 declaration of conformity 32 DIP switches 23
11. gt arcas poi aa sa 59 STAD MA CUM lt a BG ro dai UE eon eh Ge woes 59 BOOKIeT making C P919 tae wink als Sed dee eee Reo ake hie 60 Booklet making 2 of 3 2 0 eee ees 60 BOOKIE MAKING 309 curia ads OS Gat wow Bee a De wea es 61 Stapler stacker main modules 0 0 0 ccc eee ee 62 Stapler stacker jam detection siere iaa i a a eee 63 Stapler bin full Condition 2 0 aaa aaa eee 64 3 000 sheet stacker main modules 0 0c cece eee 66 Stacker jam detection aaa 67 stacker bin Tull GonditiOn s oe nu A he Rex Bo Saeed da dee ou 68 8 bin mailbox main modules a 70 8 DIN MANbOx Paper pain cocoa aida tia sia EIER 71 Signal flow between the output device and the video controller 73 Multifunction finisher power supply 0 000 74 Motors solenoids and ClutChes o ooooooooonoonaono o 76 MOO raras E CER 77 Sensors multifunction finisher 1 of 5 2 0 ee 78 Sensors multifunction finisher 2 0f5 eee 79 Sensors multifunction finisher 3 of 5 0 eee 80 Sensors multifunction finisher 4 of 5 2 ee 81 Sensors multifunction finisher 5 of 5 1 eee 82 Sensors 3 000 sheet stapler stacker ee 83 Sensors 3 000 sheet stacker eee 84 Sensors 39 DIA Malba ote eo Rede GAAN tages 85 OIAPIEKTOO acia sr A A NGA Ad ak Minne Seas 91 Product release handle 1 of 2 0 2 ees 92 Product releas
12. 1 Nr UP uilla a Ji i Jm Figure 68 Anti static brush ENWW Chapter 6 Removal and replacement 109 Stacker bin 1 Remove four screws callout 1 2 Gently slide the stacker bin upward until the attachment hooks callout 2 slide out of the metal slots on the multifunction finisher Stacker bin 1 of 2 Reinstall note Align the two attachment hooks with the metal slots on the multifunction finisher Align the stacker bin with the two locating pins callout 3 Stacker bin 2 of 2 110 Removal and replacement ENWW Booklet bin 1 Remove the following FRUs Front cover See page 101 Paper guide wire See page 102 Hint To make parts removal easier remove the booklet bin full sensor flag See page 106 2 Face the right side of the multifunction finisher and open the jam removal cover 3 Remove two self tapping screws callout 1 Gain access to the screws through the access holes callout 2 Figure 69 Booklet bin 1 of 4 4 Face the left side of the multifunction finisher and remove two screws callout 3 Figure 70 Booklet bin 2 of 4 ENWW Chapter 6 Removal and replacement 111 Be careful when rotating the booklet bin to avoid damaging the cables 5 Gently rotate the booklet bin until you see two cable connectors callout 4 6 Unplug the two cable connectors p Booklet bin 3 of 4 Reinstall notes Make sure that you reconnect the cable connectors before yo
13. Figure 9 External assembly locations 3 000 sheet stapler stacker front view Identification label Figure 10 External assembly locations 3 000 sheet stapler stacker back view ENWW Chapter 1 Product information 25 Flipper Paper path Accumulator Stapler cartridge Controller PCA Power supply Figure 11 Cross section 3 000 sheet stapler stacker 3 000 sheet stacker Note The external assembly locations on the 3 000 sheet stacker is the same as that of the 3 000 sheet stapler stacker Figure 12 Cross section 3 000 sheet stacker 26 Product information Flipper Paper path Offset module Controller PCA Power supply ENWW 8 bin mailbox Flipper T bit uen Face down ZZ Attachment rod i bins Nace Figure 13 External assembly locations 8 bin mailbox left side view Input paper guide Delivery head Belt Figure 14 External assembly locations 8 bin mailbox right side view ENWW Chapter 1 Product information 27 Specifications Multifunction finisher Table 1 Physical specifications multifunction finisher Specification Multifunction finisher Measurements Height 985 mm 38 8 inches Width 690 mm 27 2 inches Depth 60 mm 23 6 inches Weight 44 4 kg 98 lb Table 2 Electrical specifications multifunction finisher
14. 25 media supported 44 operations 62 removing and replacing 110 129 testing 240 stacker bin fluctuation motor 76 stacking operations multifunction finisher 57 staple cartridge locating 26 part number 16 staple fold motor 60 76 staple sliding motor 76 stapler bin diagrams and part numbers 267 full sensors 64 stapler door multifunction finisher diagrams and part numbers 256 locating 23 removing and replacing 91 stapler errors multifunction finisher 210 stapler stacker 217 stapler stacker accumulator assembly removing and replacing 141 accumulator wings removing and replacing 139 alphabetical parts list 273 assemblies locating 25 back cover removing and replacing 132 back inner cover removing and replacing 130 bin full detection 64 bin removing and replacing 129 cable assembly removing and replacing 158 calibration staple position 247 capacity 50 carriage assembly removing and replacing 144 casters removing and replacing 159 cleaning 52 controller PCA cover removing and replacing 135 controller PCA removing and replacing 150 declaration of conformity 33 diagnostics 239 documentation 252 error messages 211 face up bin removing 129 features 17 feeding tests 240 field replaceable units 266 flipper assembly removing and replacing 137 foot cover removing and replacing 134 front cover removing and replacing 131 front inner cover removing and replacing 130 identification label 20 interloc
15. Ba NENNEN A eprsmerwnmirGhe 0 Fipperenaaderconroler cab AO emm AAA NU pesegmundpceawemyim cnm guum 7 1 sven ead assomby he Ln a a C NEN A OOo peses S Chapter 8 Parts and diagrams 281 Table 54 8 bin mailbox 3 of 3 continued Ref Description Part number QTY CS A meam A IS O IN EC A IN TEC A IN EC A IN LEC A DO CI DN IN IN E E IN EE A ra 00 IN EE O eeo E DIN LIE DN TE e DN EE 0 gewetbtem DES 282 Parts and diagrams ENWW Alphabetical parts list 8 bin mailbox ENWW Table 55 Alphabetical parts list 8 bin mailbox Description 3 LED PCA with cable Part number Q5693 60511 Figure Ref 8 bin mailbox Adjustable caster Attachment assembly Back cover assembly with cables cable adapter channel and bubbled cover Blind cover Bubbled cover Cable channel Elevator stepper motor assembly delivery head position motor Face up bin Face up full lever Fixed caster Flipper assembly Front cover Head assembly kit Kit 1 plastic parts Kit 2 cables Kit 3 hardware including all screws Magnets assembly Metallic tape and housing assembly Packaging kit Paper guide kit nose piece Power supply 24 and 5 Vdc Rollers kit Top cover Transport belt motor with fan and encoder User LED PCA with cable Q5693 60503 C4785 6051 1 Q5693 60505 Q5693 60510 Q5693
16. C4788 60510 LED PCA 200 14 C4788 60512 Face up bin 197 4 C4788 60512 Face up bin 199 4 C4788 60513 Stapler bin 197 3 C4788 60514 Interlock switch 198 21 C4788 60514 Interlock switch 200 21 C4788 60515 Casters stationary 198 16 C4788 60515 Casters stationary 200 16 C4788 60517 Safety switch assembly stapler door 198 22 C4788 60527 Paper stopper clip kit 197 not shown C4788 60527 Paper stopper clip kit 199 not shown C8084 60500 Offset assembly 200 11 C8084 60501 Stacker controller PCA cover with label 199 7 C8084 60504 Stacker power supply 200 17 C8084 60505 Stacker plastic kit cable holders stapler door hinges 199 10 safety switch cover C8084 60508 Stacker controller PCA 200 18 C8084A 3 000 sheet stacker 199 C8085 60500 Flipper assembly 198 12 C8085 60500 Flipper assembly 200 12 C8085 60501 Paper path assembly 198 19 C8085 60501 Paper path assembly 200 13 C8085 60503 Carriage assembly 198 13 C8085 60504 Back cover includes back inner cover and screws 197 5 C8085 60504 Back cover includes back inner cover and screws 199 5 C8085 60505 Front cover includes front inner cover and screws 197 1 C8085 60505 Front cover includes front inner cover and screws 199 1 C8085 60506 Stapler stacker door assembly with label 197 6 C8085 60507 Stapler stacker controller PCA cover with label 197 7 C8085 60508 Stapler stacker controller PCA 198 18 C8085 60510 Wings kit for accumulator assembly 197 not shown C8085 6051 1 Casters adjustable with
17. See page 132 Controller PCA cover See page 135 Carriage assembly See page 144 Remove the staple cartridge from the stapler Use a Torx 10 screwdriver to remove two mount screws callout 1 Note Gain access to one screw through the hole callout 2 in the metal plate l 1 ma pa r omb mer Figure 115 Stapler 1 of 2 148 Removal and replacement ENWW 4 Lift the stapler up and disconnect the cables callout 2 from the connectors callout 3 Figure 116 Stapler 2 of 2 ENWW Chapter 6 Removal and replacement 149 Controller PCA Note See figure 117 for the stapler stacker or figure 118 for the stacker 1 Remove the following FRUs e Face up bin See page 129 e Stapler stacker bin See page 129 ESD e Back inner cover See page 130 e Back cover See page 132 Controller PCA cover See page 135 2 Stapler stacker Unplug four ribbon cables the power cable and the LED cable figure 117 callout 1 Stacker Unplug three ribbon cables the power cable and the LED cable figure 118 callout 1 3 Loosen two connector screws callout 2 on the Jet Link cable and then disconnect the cable 4 Use a Torx 20 screwdriver to remove four mount screws callout 3 and lift the controller PCA out of the output device IIE y pow Figure 117 Stapler stacker controller PCA 150 Removal and replacement ENWW i E E E a J Figure 118 Stacker controller PCA ENWW C
18. Up to 15 mm 0 59 inches Up to 6 mm 0 24 inches Up to 7 5 mm Up to 3 mm 0 12 inches 0 30 inches ENWW Chapter 5 Theory of operation 65 3 000 sheet stacker Main modules The stacker consists of the following main modules Face up bin Output bin __ Offset module Face up bin This bin collects the documents face up with the printed information toward the user Finished documents are not routed to this bin but the bin supports sheets as they are flipped to the face down bin This face up bin has a capacity of 125 sheets of media 75 g m or 20 Ib Face down stacker bin The face down bin can collect print jobs with or without offset The bin has a capacity of 3 000 sheets 75 g m or 20 Ib of letter paper or 1 500 sheets 75 g m or 20 Ib of ledger paper Offset module The offset module offsets print requests on a job by job basis as the print job is transported to the stacker bin Flipper The flipper module flips sheets of paper from a face up position to a face down position This function is necessary in order to route the jobs to the stacker bin correctly Paper path The paper path module routes the print job after the media leaves the flipper module if the printed media is face down If the media is face up the print job is routed directly from the flipper module to the face up bin Controller PCA The controller PCA controls the entire unit All stacker module cables are
19. amp amp x in the event log Turn the output device off and then turn it on again Use the event log tables in this section to associate errors on the event log with control panel messages Follow the recommended action that is listed in the event log table page 203 for each error or event 1 Check the event log for specific error trends in the last 10 000 printed pages 2 Ask the customer about any observed error trends For example do jams tend to occur in a specific area of the output device Record any specific error trends See the control panel and event log messages section in this chapter for the appropriate output device Chapter 7 Troubleshooting 199 Event log messages Note The error formats for event log messages includes 13 xy zz for jam conditions and 66 xy zz for hardware malfunctions Note Error code zz is represented on the control panel with a decimal notation and is represented in hexadecimal format in the event log when the device is connected to an HP LaserJet 9000 printer or an HP LaserJet 9000mfp Error code zz is represented in decimal format on the control panel and on the event log when the device is connected to an HP LaserJet 9500 printer Event log messages include the following codes e 13 jam condition e 65 device condition Indicates how the paper handling controller identifies the Jet Link position at start up Indicates the device type paper handling controller input dev
20. hold the metal tape near the end and use a flatblade screwdriver to push and release the retainer tab callout 1 that secures the end of the tape Delivery head assembly 1 of 6 3 Release the anticurl strings callout 2 from the lower pulleys callout 3 by pulling them toward you Delivery head assembly 2 of 6 Chapter 6 Removal and replacement 187 4 On the back of the 8 bin mailbox release the flat ribbon cable callout 4 from the cable clip and gently disconnect the flat ribbon cable from the delivery head assembly Fe A Figure 169 Delivery head assembly 3 of 6 5 Lift the delivery head assembly to the top of the 8 bin mailbox and remove two screws callout 5 Figure 170 Delivery head assembly 4 of 6 188 Removal and replacement ENWW 6 Rotate the delivery head assembly clockwise while guiding the back of the delivery head assembly out of its access opening Figure 171 Delivery head assembly 5 of 6 7 Release the anticurl strings from the pulleys callout 6 on each end of the delivery head assembly by pulling out the pulley s lock Figure 172 Delivery head assembly 6 of 6 8 Remove the delivery head assembly ENWW Chapter 6 Removal and replacement 189 Interlock switch 1 Remove the back cover See page 162 ESD CAUTION Before removing the wires from the interlock switch note the location of each wire Replacing the wires incorrectly can damage the interlock switch 2 D
21. sequence and the Jet Link communication with the video controller PCB The finisher controller PCB drives solenoids and motors in response to the commands that the video controller PCB sends through the Jet Link communication line The finisher controller PCB also reports information about sensors and switches to the video controller PCB through the Jet Link communication line The following are important functions of the IC chips that are installed on the finisher controller PCB e C21 CPU controls the operation sequence e IC25 EEP ROM backs up the adjustment values e 1C23 flash memory stores sequence programs e IC1 IC4 communication IC communicates with the printer fa A A rr Se c mt c 1 DC Finisher controller PCB l l Solenoid y Video IC21 j controller CPU i ly I IC25 EEP ROM E A ga a l aa ak a eet hs l IC23 Flash memory Sensor IC1 IC4 Communication IC Power supply Figure 35 Signal flow between the output device and the video controller ENWW Chapter 5 Theory of operation 73 Power supply Multifunction finisher The multifunction finisher power supply adopts a remote switching system At power on the printer issues a command to the video controller PCB The video controller PCB then sends a power on signal PWRON IN signal to the power supply When the PWRON IN signal is at the high H level the power supply circuit supplies 24 V power and 5 V power
22. stacker 240 blind cover 8 bin mailbox part number 278 removing 167 booklet bin diagrams and part numbers 254 256 error messages 209 locating 23 media supported 44 removing and replacing 111 sensors 78 82 slide motor 76 booklet bin full sensor flag diagrams and part numbers 258 removing and replacing 106 booklets adjusting at control panel 244 adjusting settings 245 making 60 multifunction finisher capacity 48 sensors 80 skew specifications 49 stapling position adjusting 246 Index 285 286 Index bubbled cover 8 bin mailbox part number 281 removing 160 C cable channel 8 bin mailbox part number 281 removing 166 cables multifunction finisher diagrams and part numbers 258 locating 23 removing and replacing 125 cables stacker diagrams and part numbers 271 removing and replacing 158 cables stapler stacker diagrams and part numbers 267 removing and replacing 158 calibration multifunction finisher 245 stapler stacker 247 capacity 8 bin mailbox 47 multifunction finisher 16 44 48 stacker 46 stapler bin full detection 64 68 stapler stacker 46 50 carriage assembly stapler stacker diagrams and part numbers 269 removing and replacing 144 cartridge staple locating 26 part number 16 casters 8 bin mailbox part numbers 278 removing 193 casters multifunction finisher adjustable removing and replacing 126 diagrams and part numbers 255 stationary extended removing and replacing 127 stationary removin
23. stapler stacker diagrams and part numbers 267 job offset operations 58 joggers adjusting front and rear 246 L LaserJet Multifunction Finisher See multifunction finisher LEDs See lights light shielding plate 58 lights 8 bin mailbox diagnostic LED patterns 242 diagnostic LED PCA removing 191 diagnostics 241 error messages 223 part numbers 278 user LED patterns 242 user LED PCA removing 192 ENWW ENWW lights multifunction finisher diagrams and part numbers 257 258 error codes 200 error messages 203 service LED patterns 234 service LED PCA removing and replacing 123 user LED patterns 250 user LED PCA removing and replacing 120 lights stacker diagrams and part numbers 272 error codes 200 error messages 218 LED PCA removing and replacing 153 power on sequence 54 user LED patterns 250 lights stapler stacker diagrams and part numbers 269 error codes 200 error messages 211 LED PCA removing and replacing 153 power on sequence 54 user LED patterns 250 loading media multifunction finisher 44 M magnets assembly 8 bin mailbox part number 281 removing 180 mailbox anitcurl strings removing 185 assemblies locating 27 attachment assembly removing 194 back cover removing 162 bins removing 167 blind cover removing 167 bubbled cover removing 160 cable channel removing 166 casters removing 193 cleaning 52 controller PCA removing 183 covers diagrams and part numbers 277 declaration of conformity 3
24. timeout has occurred failure for the alignment paddles wings Recommended action 1 Test the feed motor M2 by using the motor test see Testing a motor solenoid or clutch on page 238 2 Verify the functionality of the paddle home position sensor Pl2 see page 79 by using the sensor test see Testing sensors and switches on page 238 3 Verify that the connectors at the controller PCA are correctly seated and check the harness connection at each end 4 Turn the printer or MFP off and then on again to see if the jam persists 5 If the harness is connected but the message persists then replace the controller PCA 66 12 33 66 12 33 66 12 33 66 12 33 Red solid Red 3 blinks A delivery motor M3 Output device E 3 blinks failure had occurred uE Recommended action 1 Test the delivery motor M3 by using the motor test see Testing a motor solenoid or clutch on page 238 2 Verify the functionality of the delivery belt home position sensor PI7 see page 79 by using the sensor test see Testing sensors and switches on page 238 3 Make sure that the ejectors are even relative to each other If they are not then unscrew the screw located between the ejectors to loosen the mechanism and adjust the ejector belt After adjustment tighten the screw 4 Verify that the connectors at the controller PCA are correctly seated and check the harness connection at each end 5 Turn the printer or MFP off and then on
25. 1 dba ad Fw bated a dei doin dl oe dd dea hoon den 74 Multifunction finisher lese RR RRRRRIRRRIR RR 74 3 000 sheet stapler stacker llli llle 74 3 000 sheet stacker corsa REG PA Ru ed E mE RES aia 74 e DIT MAMDO ut 2 daba deca dete und ee Bluse dde MP ano 75 Motors solenoids and clutches lll IIR 76 Multifunction finisher lee RRR RR RR 76 meni ARA 77 TONO SAS 78 Multifunction finisher 0 2 ee ees 78 3 000 sheet stapler stacker 0 ee ee 83 3 000 sheet SIACKEN siste awra cde red NG ada a dads 84 8 bin mailboX aa 85 ENWW Chapter 5 Theory of operation 53 Power on sequence Multifunction finisher The multifunction finisher performs an initialization procedure when it receives the Recovery Initialize signal This signal is transmitted from the printer at power on The power on sequence consists of the following actions 1 Moves slide The booklet bin slide motor M10 drives the slide to move from the standby position The slide returns to the standby position when the home position is detected Folding action The staple fold motor M7 drives one cycle of folding action Moves swing guide vertically The paddle motor M2 drives the swing guide to move vertically 4 Rotates paddler The paddle motor M2 drives the paddle to complete one cycle of rotation 5 Moves stapler The slide motor M8 drives the stapler to move from the standby position The stapler returns to
26. 130 Front cover See page 131 Back cover See page 132 2 Unplug the flipper ribbon cable callout 1 by pressing the black tabs on the cable connector CAUTION To prevent damage to the flipper motor use the long bit Torx 20 screwdriver to remove the top right mount screw The long bit Torx 20 screwdriver is shipped with the flipper assembly 3 Use a Torx 20 screwdriver to remove four mount screws two shown callout 2 DT eee lm M Figure 104 Flipper assembly 4 Grasp the flipper assembly on each side and lift it up to clear the tabs 5 Remove the flipper assembly ENWW Chapter 6 Removal and replacement 137 Paper path assembly 1 Remove the following FRUs e Face up bin See page 129 e Stapler stacker bin See page 129 e Back inner cover See page 130 e Front inner cover See page 130 Front cover See page 131 e Back cover See page 132 2 Unplug the paper path ribbon cable callout 1 by pressing the black tabs on the cable connector 3 Use a Torx 20 screwdriver to remove two mount screws one shown callout 2 III T NG gt gt a Figure 105 Paper path assembly 4 Grasp each side of the assembly and lift it up to clear the tabs 5 Remove the paper path assembly 138 Removal and replacement ENWW Figure 106 Note ENWW Accumulator wings stapler stacker only Grasp each accumulator wing near the shaft Slide the wings toward the center of the shaft Apply
27. 154 Safety switch assembly stapler stacker only o oooooooooooronoom mo 155 Optical ENSS idas a abi il ABALA sd o ia E 156 Cable assermbly tri oe eaten e GERE tal e Oe dose d a 158 SII NCC RM tdo ds 159 8 bin mailbox external doors and covets ee eee 160 BUDDIEOCOVEN sicarios Vee os KAKA BANGDI GT aaa 160 POM COV AAP AA 161 PACK COVEN a CERT MEE 162 TOO CONG kama banka PEERS 164 Cable hanep ean ean acy ge tae ty Seca ia Be cbs PA Ea ba AP a hols ange ae AA NA 166 Paper bins and blind cover 0 60 eee eee eens 167 SDIndralbDox asselmblleS 325 9 9 i pd 433 5 es Poen aw Bd due aci ees eon aes 169 xoi 169 FIlpper asselnDly usa ac qi d a ta aod aio dox NOR or oV Meade de eee da 170 Delivery head motor n nannan ee eee nee eens 174 TranlSPOnDell MOO haves one toed boa eee abe oad des yD he dee oe 175 Input paper QUIGE 1 eee eee eee eens 177 Face Up Tull dao cy 29 536 A dos ua Us do et et tous A A aa d 178 UG TTE MH 179 Magnets dsSelllDIyx sicario dra bra Ded Pedo Cea ura do DI ea 180 Metal tape and housing assembly eer 181 COMMONER CA cda a PP AA 183 ATICUEITSIUIBOS 51 ia on od a 0 Most si A an do AA aod dr n ded 185 Contents 5 Delivery head assembly eere 187 INLGHIOCK SWIICH ca ducas som dob ea uude arm aod EUR xem da di e beeen eee 190 Diagnostic LED PCA 1 s 191 User Status LED PCA paawa a zeros kee booed sde RE ew eae Fu ees ALILA qo qoa Po 192 Adjustable f
28. 2 of 3 60 Theory of operation ENWW Inlet N Paper pushing plate Outlet Paper am stack EAS Folds feeds a paper stack J Feeds a paper stack Figure 26 Booklet making 3 of 3 ENWW Chapter 5 Theory of operation 61 3 000 sheet stapler stacker Main modules The 3 000 sheet stapler stacker consists of the following main modules Face up bin Face down or stacker bin nli Accumulator Face up bin This bin collects the documents face up with the printed information toward the user Finished documents are not routed to this bin but the bin supports the sheets as they are flipped to the face down bin This face up bin has a capacity of 125 sheets of media 75 g m or 20 Ib Face down stacker bin Collated and stapled jobs are routed to the face down stacker bin The bin has a capacity of 3 000 sheets 75 g m or 20 Ib of letter A4 paper or 1 500 sheets 75 g m or 20 Ib of ledger A3 paper Accumulator The accumulator collects the sheets in the accumulator bed and registers a whole job or copy Additionally the accumulator transports the job to the stapler module when a stapling option is selected and can also offset print jobs After finishing the accumulator routes the print job to the face down bin Stack holder The stack holder holds the sheets that are in the face down bin Flipper The flipper module flips sheets of paper from a face up position to a face down position This fun
29. 259 removing and replacing 100 documentation 252 door assembly stacker or stapler stacker 136 doors See also covers close messages 208 error conditions 200 multifunction finisher diagrams and part numbers 256 stapler removing and replacing 91 top removing and replacing 99 double sided printing troubleshooting 231 duplexing troubleshooting 231 dust cleaning 52 E EEP ROMs 73 electric circuitry multifunction finisher 73 electrical specifications 8 bin mailbox 31 multifunction finisher 28 power supply 74 stacker 30 stapler stacker 29 electrostatic discharge ESD precautions 89 environmental specifications 8 bin mailbox 31 installation requirements 38 multifunction finisher 28 stacker 30 stapler stacker 29 error codes for motors 76 error messages codes 200 eventlog 199 multifunction finisher 203 stapler stacker 211 types of 202 ESD electrostatic discharge precautions 89 event log 8 bin mailbox messages 223 about 199 messages types of 200 multifunction finisher error messages 203 sample 248 stacker messages 218 stapler stacker messages 211 extended casters 8 bin mailbox 193 F face down bin 8 bin mailbox removing 167 delivery test 237 locating 27 media supported 46 47 operations 66 face up bin 8 bin mailbox removing 167 delivery test 237 diagrams and part numbers 267 271 locating 25 27 media supported 46 47 operations 62 66 removing and replacing 129 sensor test 240 face up full lever 8 bin
30. AS NZS 3548 1992 CISPR 22 1993 Class B Supplementary Information The product herewith complies with the requirements of the EMC Directive 89 336 EEC and the Low Voltage Directive 73 23 EEC and carries the CE marking accordingly The product was tested in a typical configuration with Hewlett Packard Personal Computer Systems This Device complies with Part 15 of the FCC Rules Operation is subject to the following two Conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Hewlett Packard Company Guadalajara Jalisco MEXICO 8 May 2001 For regulatory topics only Australia Contact Product Regulations Manager Hewlett Packard Australia Ltd 31 41 Joseph Street Blackburn Victoria 3130 Australia European Contact Your Local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department HQ TRE Standards Europe Herrenberger StraBe 130 D 71034 B blingen FAX 49 7031 14 3143 USA Contact Product Regulations Manager Hewlett Packard Company PO Box 15 Mail Stop 160 Boise ID 83707 0015 Phone 208 396 6000 32 Product information ENWW Declaration of Conformity 3 000 sheet stapler stacker Declaration of Conformity according to ISO IEC Guide 22 and CEN CENELEC EN 45014 Manufacturer s Name Hewlett Packard Company Manufacturer s Address Montemorelos 299 Guadalajara
31. Chapter 6 Removal and replacement 115 Reinstall note Align the flipper assembly with the guide pins callout 4 Figure 78 Flipper assembly 3 of 3 116 Removal and replacement ENWW Figure 79 Figure 80 ENWW Folding mechanism 1 Remove the following FRUs Front cover See page 96 e Back cover See page 98 e Stapling unit See page 104 Flipper assembly See page 115 Face the back of the multifunction finisher Unplug three cable connectors callout 1 Remove the plastic e clip callout 2 and then remove the round plastic cover callout 3 from the timing belt gear 3 y b Folding mechanism 1 of 6 Gi Face the right side of the multifunction finisher o Open the jam removal cover callout 4 7 Remove two screws callout 5 and remove the metal frame panel Folding mechanism 2 of 6 Chapter 6 Removal and replacement 117 8 Face the back of the multifunction finisher 9 Remove the timing belt callout 6 from the timing belt gear Note Removing the timing belt loosens the timing belt gear Do not drop or misplace this gear Figure 81 Folding mechanism 3 of 6 10 Face the front of the multifunction finisher 11 Remove three screws callout 7 Figure 82 Folding mechanism 4 of 6 118 Removal and replacement ENWW 12 Hold the folding blade callout 8 inside so that the folding mechanism can clear the frame callout 9 Figure 83 F
32. E clips 198 15 C8085 6051 1 Casters adjustable with E clips 200 15 Chapter 8 Parts and diagrams 275 Table 51 Numerical parts list 3 000 sheet stapler stacker and 3 000 sheet stacker Part number C8085 60512 Description Screws kit Figure Ref not shown C8085 60512 Screws kit not shown C8085 60513 Stapler stacker packaging kit not shown C8085 60513 Stapler stacker packaging kit not shown C8085 60515 Flipper and paper path ribbon cable C8085 60515 Flipper ribbon cable C8085 60516 Foot cover C8085 60516 Foot cover C8085 60517 Jet link cable and power cord assembly C8085 60517 Jet link cable and power cord assembly C8085 60520 Bubbled cover C8085 60520 Bubbled cover C8085 60522 Stapler unit C8085 60523 Stapler stacker plastic kit cable holders stapler door hinges safety switch cover C8085 60524 Optical sensors kit two sensors not shown C8085 60524 Optical sensors kit not shown C8085 60528 Latching holder blue piece C8085 60528 Latching holder blue piece C8085 60531 Accumulator assembly C8085 60534 Stapler stacker power supply C8085 60535 Accumulator exit roller cover C8085 60540 Latching mechanism not shown C8085 60540 Latching mechanism not shown C8085A 276 Parts and diagrams 3 000
33. EEK ERE aR KA 263 Alphabetical parts list multifunction finisher o o o oooooooooooooo 264 Numerical parts list multifunction finisher 0 0 0 00 0c eee 265 Illustrations and parts lists ee eee eee 266 3 000 sheet stapler stacker 1 2 ee ee ees 266 3 000 sheet stacker ee s 270 Alphabetical parts list 3 000 sheet stapler stacker and 3 000 sheet stacker 273 Numerical parts list 3 000 sheet stapler stacker and 3 000 sheet stacker 275 Illustrations and parts lists o 277 G Ol MANDO AA da 277 Alphabetical parts list 8 bin mailbox ee 283 Numerical parts list 8 bin mailbox llle 284 ENWW Chapter 8 Parts and diagrams 251 Introduction The figures in this chapter illustrate the major subassemblies in the output devices and their component parts A table accompanies each exploded view diagram Each table lists the reference number for the replaceable part a description of the part the part number and the quantity Note When looking for a part number pay careful attention to the voltage listed in the description column to ensure that the part number selected is for the correct output device model Ordering parts All standard part numbers listed are stocked and can be ordered from HP Customer Support See Parts and supplies on page 36 Consumables and documentation Table 31 Consumables and documentation Produ
34. FLENTRY Y amem FLEXIT i d FLFUF FLENTRY1 OMOFFSET OMEXIT J Figure 45 Sensors 3 000 sheet stacker Name Description Function Location FLFUF Flipper face up bin full Detects the bin full condition in Flipper the face up bin FLENTRY1 Flipper paper arrival Detects when media arrives at Flipper sensor the output device FLENTRY Flipper entry sensor Defines the start of the flipping Flipper process FLEXIT Flipper exit sensor Detects when media has left the Flipper flipper assembly PPEXIT Paper path exit sensor Detects media in the paper path Paper path assembly assembly OMEXIT Offset module exit sensor Detects media upon its exit from Offset assembly the offset assembly OMOFFSET Offset position sensor Detects the offset position for Offset assembly the eject process 84 Theory of operation ENWW 8 bin mailbox FACE UP FULL EXIT1 SLIDER HEAD POS PAPER PRESENCE EXIT2 Figure 46 Sensors 8 bin mailbox Name Description Function Location FACE UP FULL Left output bin full sensor Detects a bin full condition in the Face up bin face up bin ENTRY Paper entry sensor Detects media that is entering Flipper the 8 bin mailbox and triggers the start of the flipper motor to transport media into the 8 bin mailbox EXIT1 Paper delivered to head Detects media that arrives to the Head assembly sensor elevator head and is exiting to a face down bin SLIDER Delivery rollers extended Detects th
35. Jalisco 45060 Mexico declares that the product Product Name 3 000 sheet Stapler Stacker Model Number C8085A Product Options N A conforms to the following Product Specifications Safety IEC 950 1991 A1 A2 A3 A4 EN 60950 1992 A1 A2 A3 A4 A1 1 IEC 825 1 1993 EN 60825 1 1994 Class 1 Laser LED UL 1950 Third Edition CISPR 22 1997 EN 55022 1998 Class B EN 55024 1998 EN 61000 3 2 1995 EN 61000 3 2 1995 EN 61000 3 3 1994 EN 61000 3 3 1995 FCC Title 47 CFR Part 15 Class B ICES 003 Issue 3 AS NZS 3548 1992 CISPR 22 1993 Class B Supplementary Information The product herewith complies with the requirements of the EMC Directive 89 336 EEC and the Low Voltage Directive 73 23 EEC and carries the CE marking accordingly The product was tested in a typical configuration with Hewlett Packard Personal Computer Systems This Device complies with Part 15 of the FCC Rules Operation is subject to the following two Conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Hewlett Packard Company Guadalajara Jalisco MEXICO 8 May 2001 For regulatory topics only Australia Contact Product Regulations Manager Hewlett Packard Australia Ltd 31 41 Joseph Street Blackburn Victoria 3130 Australia European Contact Your Local Hewlett Packard Sales and Service Office or Hewlett Packard Gmb
36. OMe gt esporas p 104 Booklet bin full sensor flag 2 0 ee eee 106 Papekdellector 1 01 2 uae ac da oe eee pe eee do d Re Sie ec 107 Paper deflector 2 0f2 Aa 108 AP tC Dlls cesado dt ros 109 BOOKS DIA OA estic cad Addex AR AAA 111 JA pem 111 Booklet DIN G3 OFA c i suo id ewe E ER ndi pu E EN cid 112 BOOKIEL DOING AO 4 crc rpm 112 Stapling door switch eee eee eens 113 IFILETOGK SWICIN 1 OT 22 a da da A eA Andre Re 114 Interlock switch 2012 od daa oh BIG NAA ana da Ew Reuss VAR DR eee e i 114 FIIPperasseMDI 4 TONS ice adden ae ae eed doe E can DAD DA diro e esi a 115 Flipper assembly 2 of 3 eee eens 115 FIPperassembDIV AS OES ero idol da E 116 Folding mechanism 1 Of 6 eens 117 Foldingimechanism42 OO eared 5c pereo KA da eed 117 Folding mechanism 3 Of 6 ee ee eens 118 Folding mechanism 4 0f O s pawan y oos Ux rd Weed a ti 118 Folding mechanism 5 of 6 ees 119 Folding mechanism GO 6 eases Kapa a id a Put D 119 JUser LEDPC CMS 120 Controller PGA TTO osito due Hue Rz e la il a 121 Controller PCA 2013 mua kasma ua hada ada iaa 121 Controller PCAS Ol 3 sra reader eels 122 Service LED PCA vq apela ABALA tak AG KN GAD DALA BER lar 123 FOWE SUDDIV 24 tuat uiu ar d di Bate AC Or al LAGE a DR tia 124 Jet Link cable 1 0f2 llle 125 Jel Ein cable 2012 ocelot oe id Gee DEDS tuac 125 Adjustable casters llle 126 Stationary
37. Sample event log hp LaserJet 9000mfp series O Current Page Count 1277 Number Page Count Event 24 0 49 4002 23 1230 67 ECES 22 1180 67 ECES 21 1178 30 01 11 20 1175 30 01 11 19 1101 13 20 00 18 1101 13 31 00 17 1100 68 3D0A 16 1100 68 8101 15 1100 68 3002 14 1100 68 8001 13 800 30 01 02 12 412 67 ECES 11 412 13 06 00 10 408 13 20 00 9 408 13 06 00 8 405 67 ECES 7 359 67 ECES 6 358 13 06 00 5 285 67 ECES 4 225 49 4C02 3 218 49 4C02 2 204 13 05 00 1 158 49 4002 Figure 185 Sample event log 248 Troubleshooting Serial Number XXXXXXXXXX Description or Persona ity ADF SKFW ERROR ADF SKEW ERROR PRINTER COULD NOT AUTOMATICALLY EJECT PAPER FUSER OUTPUT PAPER LATE JAM 68 7 PERMANENT STORAGE ERROR 68 7 PERMANENT STORAGE ERROR ADF PAPER JAM FUSER OUTPUT PAPER STOPPED JAM PRINTER COULD NOT AUTOMATICALLY EJECT PAPER FUSER OUTPUT PAPER STOPPED JAM FUSER OUTPUT PAPER STOPPED JAM FUSER OUTPUT PAPER LATE JAM ENWW Information pages To print an information page see the user guide that came with the printer or MFP Sample configuration page hp LaserJet 9000mfp series configuration page Product Name HP LaserJet 9000 MFP Total Memory 128 MB Device Name HP LaserJet 9000 MFP OWS 58 40 Device Number 17 Automatic Resource Saving Enabled Formatter Number S46XXXXXXXX Device Serial Number 1000000000 CPB 1 79 2 0 SCB MFP300 17 Firmware Datecode 02 05 2002 02 050 0 PS Wait Time o
38. See page 129 Stapler stacker bin See page 129 Back inner cover See page 130 Front inner cover See page 130 Front cover See page 131 Back cover See page 132 Figure 101 Foot cover 3 Remove the foot cover 134 Removal and replacement ENWW Controller PCA cover 1 Use a Torx screwdriver to remove four screws callout 1 from the cover E AA N iy ql i NIAN T Hilt N N i AU d T IM Figure 102 Controller PCA cover 2 Rotate the cover to clear the tabs 3 Remove the controller PCA cover To reinstall Make sure that you insert the power cord rubber grommet callout 2 into the slot on the bottom of the cover Note When the power cord is correctly installed the rubber grommet is not visible ENWW Chapter 6 Removal and replacement 135 Door assembly 1 Open the door assembly 2 Use a Torx 20 screwdriver to remove two screws callout 1 from the plastic strips inside the door Note The screws remain attached to the plastic strips Figure 103 Door assembly 3 Rotate the door downward until the flat sides of the hinges are parallel to the floor 4 Remove the door assembly 136 Removal and replacement ENWW 3 000 sheet stapler stacker and 3 000 sheet stacker assemblies Flipper assembly 1 Remove the following FRUs e Face up bin See page 129 e Stapler stacker bin See page 129 e Back inner cover See page 130 e Front inner cover See page
39. and 3 000 sheet stacker on page 273 lists the parts in alphabetical order and table 51 Numerical parts list 3 000 sheet stapler stacker and 3 000 sheet stacker on page 275 lists the parts in numerical order by part number Both tables also provide the figure in this chapter that shows the part Parts that have no item number or part number listed are not field replacable units FRUs and cannot be ordered 3 000 sheet stapler stacker icti Figure 197 3 000 sheet stapler stacker 1 of 2 266 Parts and diagrams ENWW ENWW Table 46 3 000 sheet stapler stacker 1 of 2 Reference Description 3 000 sheet stapler stacker Part number C8085A Quantity not shown Wings kit for accumulator assembly C8085 60510 not shown Paper stopper clip kit C4788 60527 Screws kit C8085 60512 not shown Stapler stacker packaging kit C8085 60513 not shown Optical sensors kit two sensors C8085 60524 not shown 4 Front cover includes front inner cover and screws C8085 60505 Foot cover C8085 60516 Stapler bin C4788 60513 Face up bin C4788 60512 Back cover includes back inner
40. and clutches 1 0 0 0 1 O 0 0 Activate the feed motor M1 1 0 0 0 0 1 0 0 Activate the feed motor M1 in opposite direction 1 0 0 0 1 1 0 0 Activate the pile delivery motor M3 toward the stacker bin 1 0 0 0 0 0 0 1 Activate the pile delivery motor M3 toward the booklet folding area 1 0 0 0 10 0 1 0 Activate the paddle motor M2 for one rotation 1 0 0 0 0 1 1 0 Activate the paddle motor M2 for one rotation in a different direction 1 0 0 0 1 1 1 0 Activate the staple sliding motor M8 1 0 0 0 0 0 0 1 Activate the front aligning plate motor M4 and the back aligning plate motor M5 1 0 0 0 1 0 0 1 Activate the stacker bin fluctuation motor M6 1 0 0 0 0 1 0 1 Activate the staple fold motor M7 1 0 0 0 1 1 0 1 Activate the staple fold motor M7 in a different direction 1 0 0 0 0 0 1 1 Sensor check mode 110 00 1 0 1 1 Activate the flipper reverse motor M9 1 0 0 0 0 1 1 1 Activate the booklet bin slide motor M10 1 0 0 0 0 0 0 0 Activate the flipper solenoid SL1 1 0 0 0 1 1 1 1 Activate the alienation solenoid SL2 110 0 1 0 0 0 0 Activate the saddle clutch CL1 Note Mechanical testing is for service personnel only Mechanical testing is not available through the service diagnostics label Testing a motor solenoid or clutch A technician can use mechanical testing to check a motor solenoid or clutch 1 Select a motor solenoid or clutch by setting the DIP switches according to the information in th
41. clutch on page 238 6 Clean the surface of the folding position sensor P110 see page 80 without disassembling the flipper 7 Verify the functionality of the folding position sensor P110 and the folding home position sensor P111 see page 80 by using the sensor test see Testing sensors and switches on page 238 8 Verify that the connectors at the controller PCA are correctly seated and check the harness connection at each end 9 Turn the printer or MFP off and then on again to see if the jam persist 10 If the harness is connected but the message persists then replace the folding mechanism assembly 11 If after you replace the folding mechanism assembly the message persists then replace the controller PCA ENWW Table 27 Control panel and event log messages multifunction finisher continued Event log if connected to Control panel 9500 9500mfp 9050 message LJ9000 9000mfp 9050 9040mfp User LED Service LED Description 13 12 51 13 12 33 13 12 33 13 12 51 Red blinking Yellow 5 blinks A jam has occurred in Green 1 blink the booklet bin area 13 12 52 13 12 34 13 12 34 13 12 52 Red blinking Yellow 5 blinks Green 2 blinks 13 12 53 13 12 35 13 12 35 13 12 53 Red blinking Yellow 5 blinks Jam in left Green 3 blinks accessory Recommended action 1 Clear the jam 2 Make sure that the jobs meet the required specifications 3 Test the booklet tray slide motor M10 by using the motor
42. device is at least 030213 If it is not then upgrade the firmware Replace the accumulator assembly as needed 13 12 23 13 12 17 13 12 17 13 12 23 Yellow 3 A jam is present in the Jam in left inki blinks accumulator The ACEXIT accessory sensor is not deactivated after eject Recommended action NOTE Customers can create this jam by blocking the accumulator exit A customer might attempt to pull media from the face down bin not allowing the media to complete its path to the face down bin 1 Make sure that no media exists on the eject area that might prevent a new page from being delivered 2 Make sure that the stacker bin is not overloaded 3 Make sure that the stopper clips are installed correctly NOTE Sometimes when the accumulator module is replaced the stoppers are not reinstalled in the correct position 4 Print and analyze the event log to find out whether the error occurs repeatedly 5 Make sure that the firmware for the device is at least 030213 If it is not then upgrade the firmware 13 12 24 13 12 18 13 12 18 13 12 24 Yellow 3 A jam exists in the Jam in left inki blinks accumulator The retainer accessory cannot rotate and the sensor is not activated Recommended action 1 Print and analyze the event log to find out whether the error occurs repeatedly 2 Make sure that all of the sensors in the accumulator move freely 3 Make sure that the firmware for the device is at least 030213 If it is not then
43. door front 1 Booklet bin booklet tray assembly 1 256 Parts and diagrams ENWW Internal components Figure 190 Internal components 1 of 2 Table 37 Internal components 1 of 2 User LED PCA 4H1 6580 000CN ENWW Chapter 8 Parts and diagrams 257 INE Figure 191 Internal components 2 of 2 Table 38 Internal components 2 of 2 Service LED PCA 4H1 6577 000CN Jet Link cable interface cable 4H1 6582 000CN Booklet bin full sensor flag main lever weight 4G1 5167 000CN assembly Stapling door switch sensor microswitch assembly 4G1 4008 000CN 258 Parts and diagrams ENWW Figure 192 ENWW Dispose assembly Dispose assembly Table 39 Dispose assembly Paper deflector deflector weight 4G1 5220 000CN 2 Internal path cover dispose subcover 4A1 7519 000CN 2 Aligner rack back 4G1 5156 000CN Aligner rack front 4G1 5155 000CN Chapter 8 Parts and diagrams 259 Paper feeder assembly Figure 193 Paper feeder assembly Table 40 Paper feeder assembly Anti static brush static charge eliminator 4A1 7427 000CN 260 Parts and diagrams ENWW Reverse assembly Figure 194 Reverse assembly Table 41 Reverse assembly Interlock switch includes plastic holder and metallic 4G1 5221 000CN flag ENWW Chapter 8 Parts and diagrams 261 Fold assembly Figure 195 Fold assembly Table 42 Fold assembly Handle mounting gear g
44. each other If they are not then unscrew the screw located between the ejectors to loosen the mechanism and adjust the ejector belt After adjustment tighten the screw 3 Make sure that the jobs meet the required specifications 4 Test the delivery motor M3 by using the motor test see Testing a motor solenoid or clutch on page 238 5 Verify the functionality of the feed path sensor Pl1 see page 80 by using the sensor test see Testing sensors and switches on page 238 6 Verify that the connectors at the controller PCA are correctly seated and check the harness connection at each end 7 Turn the printer or MFP off and then on again to see if the jam persists 8 If the harness is connected but the message persists then replace the flipper assembly 9 If after you replace the flipper assembly the message persists then replace the controller PCA 13 12 29 13 12 29 13 12 41 Red blinking Yellow 4 blinks A jam has occurred in Green 1 blink the folding booklet 13 12 24 13 12 24 13 12 42 Red blinking Yellow 4 blinks ve Green 2 blinks 13 12 2B 13 12 2B 13 12 43 Red blinking Yellow 4 blinks Green 3 blinks Recommended action Clear the jam Make sure that no media is inside the multifunction finisher at power on Make sure that the jobs meet the required specifications Make sure that the stapler is at the rear side Test the staple fold motor M7 by using the motor test see Testing a motor solenoid or
45. extended caster aa 127 Slallonak CaSieh ne batido xm pL eek kaa EE E nd a E eR OPE ME 128 Face up bin and stapler stacker bin llle 129 Back inner cover and front inner cover llle 130 FTOBUCOVOP s cw wile a e T ce dde o deat ed Con A d od MESE da 131 Back COVER TO 2 n 6i cedo d a e ong a or Do dos e ac we a 132 BACK COVEP Z 01 2 PC a ANNA a ANS KUAN cm 133 POOO aa GA mares AA LEITET a LA Bene AA 134 Controller PCA COVOl coaer at dct boe NUS Gis heen co NOT aos EO MS bd ANNA 135 Door assembly s aat in D ee o eer te E o e Mrd ad ER den at ae rec cel 136 FIIDDEr ASSCMON T RC RT 137 Paper path assembly o o o ooocoooo ee 138 Accumulo WINGS 33 32 5 tow di oo UA IMG Go SE A ee ied e 139 I a DOl SIODCIIDS 24 9 3 6 mop ERA de KING an SCR og om anat do DAG dicas e 140 Accuim lator assemblv TOES s a Seni vua pud onto ree PEG pe PED 141 Accumulator assembly 2 of 3 llli 142 Accumulator assembly 30f 3 llli 143 Carriage assembly 1 0f2 llle 144 ENWW ENWW Figure 112 Figure 113 Figure 114 Figure 115 Figure 116 Figure 117 Figure 118 Figure 119 Figure 120 Figure 121 Figure 122 Figure 123 Figure 124 Figure 125 Figure 126 Figure 127 Figure 128 Figure 129 Figure 130 Figure 131 Figure 132 Figure 133 Figure 134 Figure 135 Figure 136 Figure 137 Figure 138 Figure 139 Figure 140 Figure 141 Figure 142 Figur
46. finisher 28 stacker 30 stapler stacker 29 IC chips 73 identification label 8 bin mailbox 22 multifunction finisher 19 stacker 21 stapler stacker 20 information pages printing 249 initialization 8 bin mailbox 55 multifunction finisher 54 stacker 54 stapler stacker 54 input paper guide removing from 8 bin mailbox 177 installation requirements 8 bin mailbox 41 all products 38 multifunction finisher 39 stacker or stapler stacker 40 troubleshooting 197 interlock switch 8 bin mailbox part number 281 removing 190 interlock switch multifunction finisher diagrams and part numbers 261 removing and replacing 114 service mode configuration 233 interlock switch stacker diagrams and part numbers 272 removing and replacing 154 interlock switch stapler stacker diagrams and part numbers 269 removing and replacing 154 internal path cover multifunction finisher diagrams and part numbers 259 removing and replacing 100 J jam removal dial 23 jams 8 bin mailbox error messages 223 detection operations 8 bin mailbox 71 detection operations stacker 67 detection operations stapler stacker 63 error conditions 201 multifeeds 232 multifunction finisher error messages 203 stacker error messages 218 stapler stacker error messages 211 troubleshooting 230 Jet Link cable multifunction finisher diagrams and part numbers 258 locating 23 removing and replacing 125 Jet Link cable stacker diagrams and part numbers 271 Jet Link cable
47. flipper entry sensor FLEntry Flipper exit sensor FLExit Paper path sensor Exit OMExit Exit Stacker only Chapter 5 Theory of operation 67 Stacker bin full condition The stapler bin signals a full condition when either of these conditions exist e Approximately 3 000 sheets of letter A4 have been collected in the stapler bin e Approximately 1 500 sheets of ledger A3 have been collected in the stapler bin Note A full bin condition is signaled when the stapler bin contains 15 kg 33 Ib of paper Full bin Optical sensors detect the presence of paper and the full ministack condition The stapler bin accepts paper until a full ministack condition up to 70 sheets of paper is detected The stapler bin then receives a signal to descend and then continue accepting paper This cycle is repeated several times until the stapler bin activates the full bin microswitch that is located at the bottom of the unit This microswitch indicates a full bin condition when using letter A4 or equivalent paper Overload Optical sensors detect the presence of paper and the full ministack condition The stapler bin accepts paper until a full ministack condition up to 70 sheets of paper is detected The stapler bin then receives a signal to descend and then continue accepting paper When using ledger A3 or equivalent paper the overload microswitch is activated when the full bin condition exists and the weight of the paper stack reaches 15 kg 33 Ib
48. g m 17 Ib to 80 g m 21 Ib Maximum of 10 sheets 90 g m 24 Ib to 105 g m 28 Ib Maximum of 5 sheets 163 g m 43 Ib to 199g m 53 Ib Maximum of 1 sheet will not be stapled Note Whenmaking booklets with media that weighs 64 g m 17 Ib to 80 g m 21 Ib one cover sheet up to 199 g m 53 Ib in weight can be combined with the 10 sheets Other combinations are not supported Table 19 Number of sheets that can be stapled and folded listed by booklet size Approximate number of booklets until bin full Booklet type Letter A4 Ledger A3 1 cover sheet of 199 g m 53 Ib media plus 4 sheets of 40 30 75 g m 20 Ib media 2 sheets of 75 g m 20 Ib media 52 52 5 sheets of 75 g m 20 Ib media 48 40 10 sheets of 75 g m 20 Ib media 24 20 Note The numbers might vary depending on the operating conditions 48 Operation ENWW Table 20 Skew specifications multifunction finisher Skew type Specification Diagram Folding X 2 5 mm 0 10 inch specified at center Y 2 5 mm 0 10 inch length Feeding direction NOTE The measurement is affected by expansion or shrinkage of the sheet as a result of fusing The amount of expansion or shrinkage depends on the type of media Some media can expand or shrink by 2 mm 0 08 inch Stapling X 1 0 mm 0 04 inch Stapling line Folding line NOTE Take this measurement on the inside sheet of an open booklet ENWW 3 Operation 49 5
49. inaudible Note Testing per International Standards Organization ISO 9296 28 Product information ENWW CAUTION Note ENWW 3 000 sheet stapler stacker Table 5 Physical specifications 3 000 sheet stapler stacker Specification HP 3 000 sheet stapler stacker Measurements Height 1 004 mm 39 5 inches Width 555 mm 21 8 inches Depth 536 mm 21 1 inches Weight 32 kg 70 5 Ib Table 6 Electrical specifications 3 000 sheet stapler stacker Amperes Volts Frequency amps Watts W typical 100 127 Vac 50 60 Hz Minimum Printing 1 075 W 10 2 Hz recommended Standby 440 W current capacity PowerSave 1 70 W 13 0 amp Low power 230 W Off 0 5 W ADF printing 1 130 W 220 240 Vac 50 60 Hz Minimum Printing 1 075 W 10 2 Hz recommended Standby 440 W current capacity PowerSave 1 70 W 6 5 amp Low power 230 W Off 1 3 W ADF printing 1 130 W Thermal units per hour Btu hr Printing 3 670 Btu hr Standby 1 500 Btu hr PowerSave 1 240 Btu hr Low power 785 Btu hr Off 1 7 Btu hr ADF printing 3 860 Btu hr Printing 3 650 Btu hr Standby 1 420 Btu hr PowerSave 1 240 Btu hr Low power 785 Btu hr Off 4 5 Btu hr ADF printing 3 670 Btu hr Power requirements are based on the country region where the output device is sold Do not convert operating voltages This can damage the output device and void the product warranty Table 7 Environmental specifications 3 000
50. less than 1 000 printed pages Make sure that the media is not wrinkled or damaged Make sure that the correct size of media is being used in the printer or MFP Remove the 8 bin mailbox from the printer or MFP and then reattach it Make sure that the flipper rollers move freely Perform a paper path test to see if the error can be reproduced Check to see if an obstruction exists in the paper path Make sure that the correct media type is being used in the printer or MFP Check to see if the error occurs when non standard media is used 10 Use standard media to see if the jam persists 11 Check to see if the jam occurs after a specific job sequence 12 Make sure that the 8 bin mailbox has the latest firmware version 13 Make sure that the grounding line is in good condition by checking the electrical continuity between the guide beam and the specific point of the line 14 Check the sensor diagram for sensor position identification 15 Replace the flipper if more than three jams occur in less than 1 000 jobs and if the customer is using standard media 224 Troubleshooting ENWW Table 30 Control panel and event log messages 8 bin mailbox continued Control panel message Eventlog User LED Service LED Description 13 12 06 Amber blinking Red blinking Media did not reach the EXIT1 sensor in Jam in left accessory the delivery head and the media is activating the FACEUP sensor at the flipper assembly Recommended action 1 Check the eve
51. mailbox is not attached correctly to the printer or MFP Recommended action Make sure that the attachment bracket and magnets are installed correctly Make sure that the 8 bin mailbox casters are leveled correctly Make sure that no cables are in between the output device and the printer or MFP Verify the functionality of the interlock switch and replace the switch if appears to be broken Verify cable connections of the interlock switch If the cables are connected but the message persists then replace the interlock switch If after you replace the interlock switch the message persists then replace the controller PCA Upper bin full Amber blinking Red solid The face up bin is full Recommended action 1 Remove the media from the face up bin 2 If the message persists when the face up bin is empty make sure the FACEUP sensor flag moves freely 3 Make sure that the face up bin is not damaged 4 Make sure that the sensor is functioning correctly 5 Ifthe message persists replace the flipper assembly ENWW Chapter 7 Troubleshooting 229 Troubleshooting jams Note Jams occur when media either does not reach or Loka not oe a sensor along the paper path in a specific amount of time If a jam occurs a JAM IH LEFT ACCESSORY message appears on the printer or MFP control panel Error codes in the event log indicate locations of jams Print and evaluate an event log to determine the exact location of a jam Jams Jam
52. of the multifunction finisher Stapler Light shielding Slide moto plate M8 lide home position sensor P118 Figure 23 Stapling unit ENWW Chapter 5 Theory of operation 59 Booklet making Paper fold rollers and the paper pushing plate fold paper in the multifunction finisher When the rollers start to rotate the paper pushing plate pushes the paper stack into the gap between the paper fold rollers When the paper stack is fed approximately 10 mm 0 4 inch by the rotation of the paper fold rollers the paper pushing plate returns to the home position The paper fold rollers and booklet delivery rollers deliver the paper stack to the booklet tray Half of each paper fold roller is uncovered the center and the left and right ends are covered The upper paper fold roller touches the lower paper fold roller at the center and at both ends to feed a paper stack without creating creases The covered portion of the upper paper fold roller touches the covered portion of the lower paper fold roller allowing a paper stack to be folded while being fed Folding home position sensor P111 Paper pushing plate Staple fold motor Paper fold roller upper Paper fold roller lower Figure 24 Booklet making 1 of 3 Folding home position sensor P111 CR Paper pushing plate Paper fold roller upper Staple fold motor Paper fold roller lower Paper stack Figure 25 Booklet making
53. rete eke at ea ae de NG 94 Handle mounting gear 6 eee eens 95 Front cover 2 aaa 96 DAC COVEl E og 98 Upper panel assembly top door a 99 Internal path cover dispose subcover 100 POOL COU Cnr 101 Multifunction finisher assemblies llle 102 Paper guide Wire a 102 Product attachment latch a 103 StI UAT sa oa reta gt dat ee dd BG are do eke E 104 Aligner rackS ern oh tear tech i ener ae Rr cog neh PA AA 105 Booklet bin full sensor flag main lever weight assembly 106 Paper deflector deflector weight 0 0 0 eee 107 Anti static brush casa a beds ocak Da eee sae eee rape es 109 cl o AA AE 110 DOOKIEL DIN e APP ps oe been bees OUS eae Ea 111 Stapling door switch aaaea eee eee ene 113 Interlock switch n nananana naaa ee eee eae 114 Flipper assembly 115 Folding mechanism a 117 set WED PCA aaa aa oa deren enna hee ab Pee Kaoru ds Mol 120 Controller POCA a ane te 926 ir ee db eee ee 121 Device LED PO Nada ou dk foe aka NA eee eh wee ee aie aNG AP 123 Power SUPONE m 124 Jet Link cable interface cable 0 aa 125 Adjustable casters left Side o ooooooooooooooooooooo 126 Stationary extended caster back right o o oooooooooo 127 Chapter 6 Removal and replacement 87 Stationary caster front right llle 128 3 000 sheet stapler stac
54. sheet stapler stacker ENWW Illustrations and parts lists 8 bin mailbox Figure 201 8 bin mailbox 1 of 3 ENWW Chapter 8 Parts and diagrams 277 Table 52 8 bin mailbox 1 of 3 Ref Description Part number QTY User LED PCA with cable NO ic P eme ic 2 8 Parts and diagrams ENWW Figure 202 ENWW 8 bin mailbox 2 of 3 Table 53 8 bin mailbox 2 of 3 Ref Description Part number QTY Flipper assembly Q5693 60501 20 Face up full lever C4785 60522 3 Metallic tape and housing assembly C4785 60524 Head assembly kit Q5693 60502 Chapter 8 Parts and diagrams 279 mM S gt 5 1 Bes Sc a Tz a 94 a i a N A e WS 777 Us o IN Us yl US 22 Ln Wy ys Sd DT N i ENWW 8 bin mailbox 3 of 3 280 Parts and diagrams Figure 203 ENWW Table 54 8 bin mailbox 3 of 3 Ref Description Part number QTY Paper guide kit nose piece Q5693 60508 3 LED PCA with cable Q5693 6051 1 JAEN Elevator stepper motor assembly delivery head position C3764 60507 motor Transport belt motor with fan and encoder Q5693 60504 5 Bubbled cover C8085 60520 Cable channel Q5693 60518 60518 S Z 1 GENER AEN Back cover assembly with cables cable adapter channel and bubbled cover PU A CO s E CO E A a tags C M E A Oo fewe S rca lero A AS rs 0 NO NO pula atom snap AAA AOS pr A pasow erzes Ca
55. stacker 1 Of 2 o oooocoonoonoonoo nooo 267 3 000 sheet stapler stacker 2 Of 2 o oooocoonoonoonoo nooo 269 3 000 sheet stacker 1 0f 2 su ds eder A A e ety ia 271 3 000 sheet stacker 2 Of 2 llle 272 Alphabetical parts list 3 000 sheet stapler stacker and 3 000 sheet stacker 273 Numerical parts list 3 000 sheet stapler stacker and 3 000 sheet stacker 275 GDN MADOX TO S ortet ana ee eo SA ea Ee eee Bete ee eee pius 278 Contents 9 10 List of tables Table 53 Table 54 Table 55 Table 56 8 bin mailbox 20f3 o ooooocoononann eee eee 279 9 DIN Malbo 3 03 casado rp oe lie a 281 Alphabetical parts list 8 bin mailbox llle 283 Numerical parts list 8 bin mailbox llle 284 ENWW List of figures Figure 1 Figure 2 Figure 3 Figure 4 Figure 5 Figure 6 Figure 7 Figure 8 Figure 9 Figure 10 Figure 11 Figure 12 Figure 13 Figure 14 Figure 15 Figure 16 Figure 17 Figure 18 Figure 19 Figure 20 Figure 21 Figure 22 Figure 23 Figure 24 Figure 25 Figure 26 Figure 27 Figure 28 Figure 29 Figure 30 Figure 31 Figure 32 Figure 33 Figure 34 Figure 35 Figure 36 Figure 37 Figure 38 Figure 39 Figure 40 Figure 41 Figure 42 Figure 43 Figure 44 Figure 45 Figure 46 Figure 47 Figure 48 Figure 49 Figure 50 Figure 51 Figure 52 Sample identification label multifunction f
56. stapler unit None None None Red blinking The number of sheets in the document exceeds the maximum number of sheets that the device can staple Recommended action 1 Make sure that the job to be stapled is within specifications See chapter 3 2 Reduce the number of pages to staple and then perform a test 3 Remove the back cover and verify the functionality of the stapler full stack sensor PI25 see page 82 by using the sensor test see Testing sensors and switches on page 238 4 Verify that the connectors at the controller PCA are correctly seated and check the harness connection at each end 5 If the harness is connected but the message persists then replace the controller PCA None None None Red blinking The number of sheets in the document exceeds the maximum number of sheets that the device can fold Recommended action 1 Make sure that the job to be saddle stitched is within specifications See chapter 3 2 Reduce the number of pages to saddle stitch and fold and then perform a test 3 If the job is within specifications but the message persists then replace the folding mechanism 210 Troubleshooting ENWW 3 000 sheet stapler stacker control panel and event log messages Note Numerical messages are listed first followed by the alphabetical messages Table 28 Control panel and event log messages 3 000 sheet stapler stacker Event log if connected to Control panel 9500 9
57. tab callout 4 until it clears the output device frame Pull the sensor out and away from the output device Note The sensor is secured with an adhesive strip You must apply pressure to dislodge the sensor Figure 126 Optical sensors 3 of 3 ENWW Chapter 6 Removal and replacement 157 Cable assembly 1 Remove the following FRUs e Face up bin See page 129 e Stapler stacker bin See page 129 e Back inner cover See page 130 Back cover See page 132 Controller PCA cover See page 135 2 Disconnect the ribbon cables from the flipper assembly the path assembly and the controller PCA Disconnect the power cable from the power supply Loosen two screws and then disconnect the Jet Link cable from the controller PCA Use a Torx 20 screwdriver to loosen one screw callout 1 and remove three screws callout 2 and then lift the cable assembly away from the output device Figure 127 Cable assembly 158 Removal and replacement ENWW Casters Stationary caster 1 Lay the output device on its front or back side so that the caster being replaced is off of the floor Use a Torx 20 screwdriver to remove one screw callout 1 from the inside of the frame Rotate the caster 90 to clear the tabs and then pull the caster away from the output device Figure 128 Stationary caster Adjustable caster 1 Lay the output device on its front or back side so that the caster being replaced is off of the floor
58. than three jams occur in less than 1 000 jobs and the customer is using standard media 226 Troubleshooting ENWW Table 30 Control panel and event log messages 8 bin mailbox continued Control panel message Eventlog User LED Service LED Description 66 12 06 66 12 06 Amber solid Red solid A flipper encoder error exists The 8 bin Output device failure mailbox did not detect transitions in the flipper encoder Recommended action 1 Check the event log to see if more than 1 million sheets have been printed 2 Make sure that the encoder cable is connected correctly 3 Make sure that the controller PCA is connected correctly 4 Turn off the printer or MFP and then turn it on again to see if the error persists 5 Replace the flipper if more than three jams occur in less than 1 000 jobs and if the customer is using standard media 66 12 60 66 12 60 Amber solid Yellow solid An initial slider operation error exists The Output device failure elevator head might not be aligned correctly Media might be blocking the slider movement Recommended action 1 Check to see if any obstructions exist in the slider movement 2 Turn off the printer or MFP and then turn it on again to see if the error persists 3 Replace the delivery head if more than three jams occur in less than 1 000 jobs and if the customer is using standard media 66 12 61 66 12 61 Amber solid Yellow solid A slider operation error exists The Output device f
59. the number of pages to stapled and then perform a test 3 If the test fails then replace the staple cartridge 4 lf after you replace the staple cartridge the message persists then replace the stapler unit Stapler low of None None None Green solid Green solid The staple cartridge has only staples 20 to 50 staples remaining Recommended action Install a new staple cartridge Stapler out of None None None Amber Green solid The staple cartridge is out of staples blinking staples Recommended action NOTE Customers might still see staples in the path of the cartridge however the out of staples message is triggered when the staple chamber is empty Print jobs will not be stapled 1 Replace the staple cartridge 2 If after you replace the staple cartridge the message persists then replace the stapler unit Too many None None None Green solid Green solid The number of sheets in the pages in job to document exceeds the Staple maximum number of sheets that the device can staple Recommended action 1 Make sure that the job to be stapled is within specifications See chapter 3 2 Reduce the number of pages to stapled and then perform a test 3 Replace the staple cartridge as needed 4 Replace the stapler unit as needed ENWW Chapter 7 Troubleshooting 217 3 000 sheet stacker control panel and event log messages Note Numerical messages are listed first followed by the alphabetical messages Table 2
60. the standby position when detecting the home position 6 Performs alignment The front aligning plate motor M4 and the back aligning plate motor M5 drive the front and back aligning plates to perform one cycle of alignment 7 Moves stack feed roller vertically The transfer motor M1 reverses causing the upper stack feed roller to move vertically 8 Moves delivery tray vertically The shift motor M6 drives the stacker bin bin 1 to move from the home position The stacker bin returns to the home position when it is detected by the full loading sensor P124 9 Rotates ejector mechanism The delivery motor M3 drives the delivery belt to complete one cycle of rotation after the stacker bin has descended approximately 25 mm 1 inch The stacker bin then returns to the home position 3 000 sheet stapler stacker When the 3 000 sheet stapler stacker is turned on or a door is opened or closed the 3 000 sheet stapler stacker completes the initialization routines as follows e Initialization in parallel for the paper path the accumulator the stack holder tray and the carriage e When the accumulator initialization is complete the flipper will initialize After a successful power on sequence the error light is green If the power on sequence is not successful a jam condition or a hardware malfunction is indicated through the printer control panel and the error light is amber 3 000 sheet stacker When the stacker is tur
61. to provide a continuous paper path Belt The transport belt system is a vertical mechanism that takes the sheets that the flipper assembly flips and moves them down to the elevator head for delivery to the face down bins The system consists of a rubber belt and a flexible sheet metal guide The sheets are pressed between them for transport Delivery head The delivery head mechanism is the most complex part in the 8 bin mailbox It positions the elevator head in front of the bin where a sheet is to be delivered The eject system is included in the elevator head The eject system has two sensors in its path one for detecting a sheet that is arriving from the belt EXIT 1 and one for detecting a sheet that is about to be ejected EXIT2 A single stepper motor drives the sheet for ejection Another stepper called the slider positions a group of rollers to feed into the bins The rollers are not fixed because they hit the bins when the head moves up or down Instead they retract when the head moves and extend into the bins after the head stops A single sensor indicates the position of the slider Bins The 8 bin mailbox has a total of 9 bins The topmost bin holds media that is delivered face up and the lower 8 accept face down delivery The bins have no moving parts but the face down bins use a system of slots and lever flags that the elevator reads to indicate where it is positioned the bin capacity the presence of media and bin full c
62. to the finisher controller PCB The 24 V power drives the feed motor delivery motor and solenoid The 5 V power drives sensors IC chips and the finisher controller PCB p Video controller a PWRON IN Power supply Standalone switch Standalone E E 5V 3 mm gt switch PWRON IN L Sensor Nolke flier circuit L_circuit_ Smoothing Transformer Smoothing E 1 Finisher r circuit circuit controller S Solenoid a 24V i Control IC Overvoltage Motor Motor 2 overcurrent protection protection circuit circuit O O r e ie mmm 5V 1 a 1 L Switch Remote 24V 1 ao control 24V a ae 120v ut Clutch m J ee E a oe M Figure 36 Multifunction finisher power supply 3 000 sheet stapler stacker A universal power supply is activated when the MFP or printer power switch is turned on The MFP or printer paper handling controller sends a power on signal to the power supply through the controller PCB The power supply circuit provides 36 V for motors and 5 V for sensors and controller electronics The power supply is also activated when the controller PCA is set to service mode 3 000 sheet stacker A universal power supply is activated when the MFP or printer power switch is turned on The MFP or printer paper handling controller sends a power on signal to the power supply through the controller PCB The power suppl
63. too smooth e The media might be too heavy or too light e The media does not meet the specifications of the output device e The media might be loaded incorrectly Turn over the sheets in the paper tray to determine if in ream curl is causing misfeeds The customer might be fanning media before loading it into the tray e The customer might be adding media in small amounts Do not add small amounts of media or mix types of media in the tray e The output device or media storage environment might be too humid or too dry Isolate a media brand If the output device jams with only one brand of media e Try switching media brands e Ifthe paper ream in use appears to be old open a fresh ream of the same paper and load it into the printer or MFP If the problem disappears investigate storage and handling conditions Isolate a media type When jams and other problems occur frequently it is often because the customer is using a special paper Customers must only use print media that conforms to all Hewlett Packard specifications and should always test media before purchasing large quantities Media should be tested before storage to verify quality printing results Then if problems arise storage or handling conditions can be isolated as the most likely cause The following are types of media that might cause problems e Adhesive labels Envelopes Transparencies Preprinted forms and letterhead Embossed media Perforated pape
64. 0 0 cc eee 181 Metal tape and housing assembly 2 of 2 o oooooooomoooo 182 Controller POA TOFA 3 cenas ma pes mtr ed dm ATM a Bde werde de 183 Controller PCA 2 of 4 vii ca aid 183 Controller POA SOA aaraa Er da as 184 Controller PCA 4 of 4 llli 184 ANQUCUN SINS 1 OL 43 carr MANGA TRINA CORR usd n f odas a 185 Antic rl stings 2 0f 2 aul dotate JE o en sede E o De Ro DR com tlg ie RC Ino a 185 Delivery head assembly 1 of 6 llle 187 Delivery head assembly 2 of 6 0 eee 187 Delivery head assembly 3 of 6 llle 188 Delivery head assembly 4 of 6 0 aa 188 List of figures 13 14 List of figures Figure 171 Figure 172 Figure 173 Figure 174 Figure 175 Figure 176 Figure 177 Figure 178 Figure 179 Figure 180 Figure 181 Figure 182 Figure 183 Figure 184 Figure 185 Figure 186 Figure 187 Figure 188 Figure 189 Figure 190 Figure 191 Figure 192 Figure 193 Figure 194 Figure 195 Figure 196 Figure 197 Figure 198 Figure 199 Figure 200 Figure 201 Figure 202 Figure 203 Delivery head assembly 5 of 6 0 eee 189 Delivery head assembly 6 06 llle 189 IMENOEKSWICN Ek aa cap x Blah a C eg de E a de ALAALA ama 190 DIAGNOSICLED e pacc rm 191 User status LED PCA 1 0 rn 192 Adjustable and fixed casterS 0 0 ccc a 193 Attachment assembly 0 a 194 Troubleshooting T
65. 0 Operation 3 000 sheet stapler stacker Table 21 Approximate number of sheets that can be stapled listed by media weight Media weight Letter A4 Ledger A3 and legal B4 64 g m 17 Ib 50 50 75 g m 20 Ib 50 50 80 g m 21 Ib 50 50 90 g m 24 Ib 45 45 105 g m 28 Ib 35 35 163 g m 43 Ib 30 30 199 g m 53 Ib 25 25 ENWW 4 Maintenance Chapter contents Cleaning the outside of the product Cleaning inside the product ENWW 4 Maintenance 51 Cleaning the outside of the product When outside covers and panels are noticeably dirty wipe them with a dampened cloth Cleaning inside the product Over time dust can accumulate inside the output device Removing the dust is not a requirement for smooth operation of the products However dust can be removed by using a dry cloth or a handheld vacuum cleaner 52 Maintenance ENWW Theory of operation Chapter contents Power on SEQUENCE crema oa EO ee i C a RU E RR e b d 54 Multifunction finisher lese RR RRRRR ees 54 3 000 sheet stapler stacker ee eae 54 3 000 sheet stacker lle 54 8 bin MallDOX lee RR RRRRRRRRRRRRRRRRRRRRR 55 siters Rr 56 Multifunction finisher lee RR RRRRRR RR 56 3 000 sheet stapler stacker llle 62 3 000 sheet Stacker o o ooooooooooooon RR RR Re 66 O DII MADOX 3 sumas ra re operta e ES dcus qe PORE pde 69 zeige IA AA AA s 73 Power supply
66. 00 9500mfp 9050 message 9000 9000mfp 9050 9040mfp User LED Service LED Description 66 12 50 66 12 50 66 12 50 66 12 50 Amber solid Red 6 blinks The stack holder system is Output device damaged Recommended action NOTE The device is operable under this condition However the user might experience a high incidence of accumulator eject jams and poor stacking 1 Analyze the event log for frequency of the error message failure 2 Turn the printer or MFP off and then on again to see whether the error is present during the power on sequence NOTE The stack holder contains no FRUs If the error message appears in a solid condition then the whole unit might have to be replaced Follow your regional escalation process to replace the unit 66 12 60 66 12 60 66 12 60 66 12 60 Amber solid Red 7 blinks An EEPROM error exists One Output device or more cells in the internal failure EEPROM on the controller PCA is damaged Recommended action NOTE The device is operable under this condition However functionality depends on the area of memory that is damaged 3 Check the Jet Link cable connections This message should appear for a few minutes If the message persists then check the following issues 4 Replace the controller PCA as needed 1 Analyze the event log for the frequency of the error message 4 lf the message persists then replace the controller PCA 1 Make sure that the power cord is connected Opti
67. 00mfp 9050 9040mfp User LED Service LED Description 13 12 05 13 12 05 13 12 05 Amber Yellow 1 blink A jam exists in the flipper blinking Media never reached the FLEXIT sensor Recommended action 1 Print and analyze the event log to find out whether the error occurs repeatedly 2 Make sure that media is not being pulled from the flipper area during the flipping action NOTE Customers who copy a single sheet document might grab the copy from the device while it is flipping not realizing that the action creates a jam condition If the jam occurs when using heavy or glossy media run a test using plain 75 g m 20 Ib paper Check the correct paper size in the trays is selected according the paper size that is being fed If possible install the failing output device to a different printer and test it on the other printer Make sure that all of the sensors in the flipper move freely Replace the flipper assembly as needed 13 12 10 13 12 10 13 12 10 Yellow 2 blinks Media is present in the paper path at power on the FLEXIT or PPEXIT sensors are activated Recommended action NOTE This jam should not occur during normal operation The sensor of the paper path assembly might be activated by media that is jammed inside but is not easily seen 1 Make sure that the sensor flag moves freely 2 Verify that the optical sensor is not blocked 3 Verify that the paper path module has its sensor connected 4 Replace the paper p
68. 12 2 x 18 4 edge is greater inches than 312 mm Envelopes Monarch e P DL B5 C5 Note A bin full is indicated when a job using envelopes is sent The maximum number of envelopes that can be stacked is 10 Labels letter or A4 e PorL transparencies letter or A4 Up to 1 000 sheets of 75 g m 20 Ib Letter ISO A4 e PorL bond stacked of letter A4 Legal ledger e P Up to 500 sheets of 75 g m 20 Ib bond executive ISO A3 ISO stacked of legal B4 or ledger A3 A5 JIS B4 JIS B5 Transparencies letter e PorL or A4 Maximum of 50 sheets of letter A4 Letter ISO A4 e PorL Maximum of 25 sheets of ledger A3 Legal ledger ISO A3 e P JIS B4 NOTE The stacker bin is full at a 34 mm stack height or not more than 30 jobs See Approximate number of sheets that can be stapled listed by media weight on page 48 Weight 64 to 216 g m 17 to 58 Ib 64 to 199 g m 17 to 53 Ib 64 to 199 g m 17 to 53 Ib ENWW Output bin Capacity Media Feeding Weight orientation Booklet bin bin 2 Up to 40 booklets composed of 5 sheets Letter legal ledger e P 64 to 199 g m capacity see Number of sheets that can be ISO A4 ISO A3 JIS B4 17 to 53 Ib stapled and folded listed by booklet size on page 48 See Number of sheets that can be stapled and folded listed by media weight on page 48 Also see Number of sheets that can be stapled and folded listed by booklet size on page 48 1P Portr
69. 3 top cover 8 bin mailbox part number 278 removing 164 top door multifunction finisher diagrams and part numbers 256 removing and replacing 99 torque values 253 transport belt motor 8 bin mailbox part number 281 removing 175 tray operation 57 troubleshooting 8 bin mailbox diagnostics 241 alignment 231 basic procedures 196 197 control panel messages 202 error codes 200 event log 199 flowchart 198 installation environment 197 jams 230 media 197 231 misfeeds 232 service menu 233 stacker or stapler stacker diagnostics 239 two sided printing troubleshooting 231 U upper panel assembly multifunction finisher diagrams and part numbers 256 removing and replacing 99 user LED 8 bin mailbox messages 223 light patterns 250 multifunction finisher messages 203 stacker messages 218 stapler stacker messages 211 user LED PCA multifunction finisher diagrams and part numbers 257 removing and replacing PCA 120 user status LED PCA 8 bin mailbox part number 278 removing 192 V video controller PCB 56 73 74 Index 295 296 Index voltage specifications 8 bin mailbox 31 multifunction finisher 28 power supply 74 stacker 30 stapler stacker 29 W warning messages 202 warranty 36 weight specifications media for 8 bin mailbox 47 multifunction finisher 44 stacker 46 stapler stacker 46 weight specifications product 8 bin mailbox 31 multifunction finisher 28 stacker 30 stapler stacker 29 wiring replacing harne
70. 3 12 0B 13 12 0B 13 12 11 Red blinking Yellow 1 blink Green A staple jam has 1 blink occurred in the stapling unit Recommended action 1 Clear the jam and verify that no jammed staples are at the stapler unit 2 lestthe staples sliding motor M8 by using the motor test see Testing a motor solenoid or clutch on page 238 3 Make sure that the stapler unit slides to the home position at power on 4 Make sure that the staple cartridge is installed correctly 5 Test another staple cartridge 6 Verify that the connectors at the controller PCA are correctly seated and check the harness connection at each end 7 Turn the printer or MFP off and then on again to see if the jam persists 8 If the harness is connected but the message persists then replace the stapler unit 9 f after you replace the stapler unit the message persists then replace the controller PCA 13 12 15 13 12 15 13 12 21 Red blinking Yellow 2 blinks Green A jam has occurred in 1 blink the flipper area 13 12 16 13 12 16 13 12 22 Red blinking Yellow 2 blinks Green 2 blinks 13 12 17 13 12 17 13 12 23 Red blinking Yellow 2 blinks Green 3 blinks Recommended action 1 Clear the jam 2 Make sure that the paper guide wire is positioned correctly 3 Test the reverse motor M9 by using the motor test see Testing a motor solenoid or clutch on page 238 4 5 Clean the surface of the reverse sensor PI26 1and Pl 26 2 s
71. 4 Supplementary Information The product herewith complies with the requirements of the EMC Directive 89 336 EEC and the Low Voltage Directive 73 23 EEC and carries the CE Marking accordingly 1 The product was tested in a typical configuration with Hewlett Packard Personal Computer Systems 2 This Device complies with Part 15 of the FCC Rules Operation is subject to the following two Conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For Regulatory Topics Only Australia Contact Product Regulations Manager Hewlett Packard Australia Ltd 31 41 Joseph Street Blackburn Victoria 3130 Australia European Contact Your Local Hewlett Packard Sales and Service Office or Hewlett Packard Gmbh Department HQ TRE Standards Europe Herrenberger StraBe 140 D 71034 B blingen FAX 49 7031 14 3143 USA Contact Product Regulations Manager Hewlett Packard Company PO Box 15 Mail Stop 160 Boise Idaho 83707 0015 Phone 208 396 6000 ENWW Chapter 1 Product information 35 Service approach Repair of the output device normally begins with a three step process 1 Isolate the problem to the major system the host computer the network or server or the finishing device system 2 Determine whether the problem is located in the output device the print unit or the copy scan unit 3 Troubleshoot t
72. 4 235 dispose assembly 259 documentation 252 error messages 202 203 features 16 field replaceable units FRUs 254 flipper assembly removing and replacing 115 fold assembly diagrams and part numbers 262 folding knob removing and replacing 94 folding mechanism removing and replacing 117 foot cover removing and replacing 101 front cover removing and replacing 96 handle mounting gear removing and replacing 95 identification label 19 interlock switch removing and replacing 114 internal components 257 internal path subcover removing and replacing 100 jam error messages 203 Jet Link cable removing and replacing 125 media capacity 48 media supported 44 motors 76 mounting hardware 255 numerical parts list 265 paper deflector removing and replacing 107 paper feeder assembly diagrams and part numbers 260 paper feeding operations 56 paper guide wire removing and replacing 102 part numbers alphabetical 264 part numbers numerical 265 PCB assembly diagrams and part numbers 263 power supply operations 74 power supply removing and replacing 124 power on operations 54 product attachment latch removing and replacing 103 product release handle removing and replacing 92 reverse assembly 261 rollers locating 24 sensors 78 service LED PCA removing and replacing 123 service mode 233 solenoids 76 space requirements 39 specifications 28 stacker bin removing and replacing 110 stacking operations 57 stapler door removing and repla
73. 5 delivery head assembly removing 187 delivery head motor removing 174 diagnostic LED PCA removing 191 diagnostics 241 error messages 223 face up full lever removing 178 features 18 flipper assembly removing 170 front cover removing 161 identification label 22 input paper guide removing 177 interlock switch removing 190 jam detection operations 71 jam error messages 223 magnets assembly removing 180 media supported 47 metal tape and housing assembly removing 181 motors 77 paper feeding operations 69 paper path test 241 part numbers alphabetical list 283 part numbers numerical list 284 power supply 75 power supply removing 169 power on operations 55 rollers kit removing 179 screws part numbers 281 sensors 85 service mode 241 space requirements 41 specifications 31 top cover removing 164 transport belt removing 175 user status LED PCA removing 192 main lever weight assembly multifunction finisher diagrams and part numbers 258 removing and replacing 106 maintenance cleaning 52 manuals 252 mechanical tests 238 media 8 bin mailbox specifications 18 47 capacity 48 50 different paper size error message 208 folding specifications 49 jams 230 job offset operations 58 misfeeds or multifeeds 232 multifunction finisher specifications 16 44 stacker specifications 17 46 stacking operations 57 stapler bin full detection 64 68 stapler stacker specifications 17 46 stapling operations 59 troubleshooting 197 231
74. 500mfp 9050 message 9000 9000mfp 9050 9040mfp User LED Service LED Description 13 12 01 13 12 01 13 12 01 13 12 01 Yellow 1 blink An initial jam exists in the Jam in left flipper Media is present at accessory power on or after clearing a jam in the flipper entry area FLENTRY1 FLENTRY or FLEXIT is activated Recommended action 1 Clear the jam Verify that no media remains in the flipper area or in the fuser before reattaching the output device If media remains in this area or if media is in the fuser and it arrives to the flipper while during power on a Jam will be generated repeatedly until the entire paper path is cleared 2 Visually inspect all the sensors in the flipper assembly making sure that the actuators move freely 3 Replace the flipper assembly as needed 13 12 02 13 12 02 13 12 02 13 12 02 Yellow 1 blink The printer or MFP did not Jam in left inki deliver the media to the output accessory device in within the specified time Recommended action 1 Print and analyze the event log looking for printer or MFP related jams occurring either in the fuser or in the duplexer These errors might be the result of media failing to reach the output device in the correct amount of time Make sure that media is in optimal condition and not wrinkled or damaged Make sure that the correct paper size in the trays is selected according the paper size being fed If possible install the failing output device t
75. 60512 not shown Screws kit C8085 60512 not shown Stacker bin C4779 60505 Stacker controller PCA C8084 60508 Stacker controller PCA cover with label C8084 60501 Stacker door assembly with label C4779 60502 Stacker plastic kit cable holders stapler door hinges safety switch cover C8084 60505 Stacker power supply C8084 60504 Stapler bin C4788 60513 Stapler unit C8085 60522 Stapler stacker controller PCA C8085 60508 Stapler stacker controller PCA cover with label C8085 60507 Stapler stacker door assembly with label C8085 60506 Stapler stacker packaging kit C8085 60513 not shown Stapler stacker packaging kit C8085 60513 not shown Stapler stacker plastic kit cable holders stapler door hinges safety switch cover C8085 60523 10 Stapler stacker power supply C8085 60534 17 Wings kit for accumulator assembly 274 Parts and diagrams C8085 60510 not shown ENWW Numerical parts list 3 000 sheet stapler stacker and 3 000 sheet stacker ENWW Table 51 Numerical parts list 3 000 sheet stapler stacker and 3 000 sheet stacker Part number Description Figure Ref C4779 60502 Stacker door assembly with label 199 6 C4779 60505 Stacker bin 199 3 C4788 60510 LED PCA 198 14
76. 60520 C8085 60520 Q5693 60518 C3764 60507 C3764 60505 C4785 60522 C4785 60510 Q5693 60501 Q5693 60509 Q5693 60502 3 4 Q5693 60514 not shown Q5693 60514 not shown Q5693 60515 not shown Q5693 60516 C4785 60524 8 3 Q5693 60513 Q5693 60508 not shown 1 C4785 60541 10 C4785 60526 not shown Q5693 60517 Q5693 60504 2 4 Q5693 60512 1 Chapter 8 Parts and diagrams 283 Numerical parts list 8 bin mailbox Table 56 Numerical parts list 8 bin mailbox Part number Description Figure Ref C3764 60505 Face up bin C3764 60507 Elevator stepper motor assembly delivery head position motor C4785 60510 Fixed caster C4785 60511 C4785 60522 Face up full lever C4785 60524 C4785 60526 C4785 60541 C8085 60520 Q5693 60501 Q5693 60502 Q5693 60503 Adjustable caster 9 8 2 3 Metallic tape and housing assembly Rollers kit not shown 10 5 Power supply 24 and 5 Vdc Bubbled cover Flipper assembly Head assembly kit 8 bin mailbox Q5693 60504 Transport belt motor with fan and encoder Q5693 60505 Attachment assembly Q5693 60507 Kit 2 cables not shown Q5693 60508 Paper guide kit nose piece Q5693 60509 Front cover Q5693 60510 Back cover assembly with cables cable adapter channel and bubble
77. 9 Control panel and event log messages 3 000 sheet stacker Event log if connected to Control panel 9500 9500mfp 9050 message 9000 9000mfp 9050 9040mfp User LED Service LED Description 13 12 01 13 12 01 13 12 01 13 12 01 Amber Yellow 1 blink An initial jam exists in the Jam in left blinking flipper Media is present at accessory power on or after clearing a jam in the flipper entry area The FLENTRY1 FLENTRY or FLEXIT is activated Recommended action 1 Clear the jam Verify that no media remains in the flipper area or in the fuser before reattaching the output device If media remains in this area or if media is in the fuser and it arrives to the flipper during power on a jam message is generated repeatedly until the entire paper path is cleared 2 Visually inspect all the sensors in the flipper assembly making sure that the actuators move freely 3 Replace the flipper assembly as needed 13 12 02 13 12 02 13 12 02 13 12 02 Yellow 1 blink The printer or MFP did not Jam in left inki deliver media to the output accessory device in within the specified time Recommended action 1 Print and analyze the event log looking for printer or MFP related jams occurring either in the fuser or in the duplexer These errors might be the result of media failing to reach the output device in the correct amount of time 2 Make sure that media is in optimal condition not wrinkled or damaged 3 Make sure that the correct p
78. 9 speed multifunction finisher 16 stacker 17 18 stapler stacker 17 stack holder operations 62 Index 293 stacker alphabetical parts list 273 assemblies locating 26 back cover removing and replacing 132 back inner cover removing and replacing 130 cable assembly removing and replacing 158 casters removing and replacing 159 cleaning 52 controller PCA cover removing and replacing 135 controller PCA removing and replacing 150 declaration of conformity 34 diagnostics 239 documentation 252 error messages 218 face up bin removing 129 features 17 feeding tests 240 field replaceable units 270 flipper assembly removing and replacing 137 foot cover removing and replacing 134 front cover removing and replacing 131 front inner cover removing and replacing 130 identification label 21 interlock switch removing and replacing 154 jam detection operations 67 jam error messages 218 LED PCA removing and replacing 153 media supported 46 modules 66 numerical parts list 275 offset module removing and replacing 146 optical sensors removing and replacing 156 paper path assembly removing and replacing 138 paper stop clips removing and replacing 140 part numbers alphabetical 273 part numbers numerical 275 power supply 74 power supply removing and replacing 152 power on operations 54 sensors 84 service mode 239 space requirements 40 specifications 30 stacker bin diagrams and part numbers 256 271 full detection 68 locating 23
79. A are correctly seated and check the harness connection at each end 3 If the harness is connected but the message persists then replace the controller PCA 4 f after you replace the controller PCA the message persists then replace the stapler unit Optional bin 1 Red blinking Yellow blinking The stacker bin is full kal Recommended action Remove all of the media from the stacker bin NOTE Even though the stack capacity for letter size and A4 size paper is 1 000 sheets a mix of sizes of media can cause the stacker bin to be full at 500 sheets In addition if media is in the stacker bin at power on then the stack capacity becomes 500 sheets Optional bin 2 Red blinking Yellow blinking The booklet bin is full ui Recommended action 1 Remove all of the booklets from the booklet bin NOTE If media is in the booklet bin at power on then the bin full condition exists If no booklets are in the bin but the message persists then complete the following steps 2 Make sure that the stapler cartridge has usable staples 3 Verify the functionality of the following sensors located in the booklet bin P113 see page 79 P128 PI29 PI30 and PI31 see page 82 by using the sensor test see Testing sensors and switches on page 238 4 Verify that the connectors at the controller PCA are correctly seated and check the harness connection at each end 5 If the harness is connected but the message persists then replace the control
80. BINE RESAUIEARERTIITE RInNATENBDU EF VOCI A This device complies with Part 15 of the FCC Rules Operation is subject to the following conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that ansiutas till jordat nittuttag Made in Masico Fobr que au Mexique Herc Sample identification label 3 000 sheet stacker Chapter 1 Product information 21 8 bin mailbox The model number and serial number are listed on an identification label that is located on the back of the 8 bin mailbox The serial number contains information about the country region of origin revision level production site and manufacturing line and the production number of the output device An example of a serial number is JPBGA12345 The identification label also contains electrical information and regulatory information See figure 5 Note The electrical information and regulatory information vary by country region zl Model Number Q5693A Regulatory Model Number GUADA 0401 00 Hewlett Packard Company 11311 CHINDEN BLVD BOISE IDAHO 83714 U S A Apparaten skall anslutas till jordat natuttag Re FERR TR RNR TH GcRHEEOUT EMET GELES This device complies with Part 15 of the FCC Rules Operation is subject to the following conditions 1 This device may not cause harmful interference and 2 this device must accept any interference
81. Check the event log to see if the jam is occurring at a repetitive rate for example more than three occurrences in less than 1 000 printed pages Make sure that the media is not wrinkled or damaged Make sure that the correct type of media is being used in the printer or MFP Remove the 8 bin mailbox from the printer or MFP and then reattach it Make sure that the flipper rollers move freely Perform a paper path test to see if the error can be reproduced Make sure that there are no obstructions in the paper path Make sure that the correct media type is being used in the printer or MFP Check to see if the error occurs when non standard media is used 10 Use standard media to see if the jam persists 11 Check to see if the jam occurs after a specific job sequence 12 Make sure that the 8 bin mailbox has the latest firmware version 13 Make sure that the grounding line is in good condition by checking the electrical continuity between the guide beam and the specific point of the line 14 Check the sensor diagram for sensor position identification 15 Replace the flipper if more than three jams occur in less than 1 000 jobs and if the customer is using standard media 13 12 05 13 12 05 Amber blinking Red blinking A stay jam exists in the face up bin Jam in left accessory Media did not leave the FACEUP sensor Recommended action 1 Check the event log to see if the jam is occurring at a repetitive rate for example more than three occurrences in
82. ECH c UL US ACCESSORY 29VB LISTED CORBIL 772 ATREA FECT TORETZA TC ATA BIEN Al Tehb EF COBRA IAE HENARES HE KENMSCEMBVYESF VCCI A Complies with Canadian EMC Class A requirements Conforme a la classe A des normes canadiennes de compatibilit lectromagn tique CEM 00 127V 50 60 Hz 1 9A 1 9A NOM 1 8 INFOTECH c UL US ACCESSORY 29VB LISTED The electrical information and regulatory information vary by country region de Jk TE de CE a UE ORB aE TA 220 240V 30 60 Hz 0 9A 0 9A Y 6d m4 2 4 Nad DERE LE T SED Kant ra 00 ES Apparaten skall anslutas till jordat n tuttag This device complies with Part 15 of the FCC Rules Operation is subject to the following conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesirable operation 451 8078 REIK Sample identification label multifunction finisher C8088A 220 240V 250 60 Hz 0 9A 0 9A IRALA BOISE IDAHO 83714 U S A CORBIS 772 AEREA ABC TORETZA ERT TAJA t ERIC CEMRHVEF COBRA IAE Rid bu8 E X Cio42U RENSZCEMABVYEF VCCI A Apparaten skall anslutas till jordat natuttag MARK pa 012584 00 PERA LAT IR CABE IT PTT uA LER o LET LE E E LEA EA MERMA ANA Made in Japan Fabriqu au Japon Hecho en Jap n Complies with Canadian EMC Class A req
83. Flipper assembly 1 of 7 3 Remove one screw callout 2 from the front of the 8 bin mailbox Flipper assembly 2 of 7 Make sure that you do not lose the black plastic sleeves that the screws are housed in 170 Removal and replacement ENWW 4 On the left side of the 8 bin mailbox hold down the jam access handle callout 3 while unplugging the ground wire callout 4 that connects the input paper guide to the flipper motor You can use needle nose pliers or your fingers to unplug the ground wire Flipper assembly 3 of 7 5 On the back of the 8 bin mailbox disconnect three cable connectors callout 5 You must remove the retaining tubes in order to remove the cable connectors Flipper assembly 4 of 7 ENWW Chapter 6 Removal and replacement 171 6 Using needle nose pliers remove one ground wire callout 6 Flipper assembly 5 of 7 7 Using a flatblade screwdriver release one plastic retaining tab callout 7 T 3 y 4 MW f M A ww DM hm 7 LA 4 e i A Flipper assembly 6 of 7 172 Removal and replacement ENWW 8 Hold the jam access handle with one hand pull the right side of the flipper assembly toward you with the other hand and then pull the flipper assembly down to remove it Figure 148 Flipper assembly 7 of 7 ENWW Chapter 6 Removal and replacement 173 Delivery head motor 1 Remove the back cover See page 162 2 On the back of the 8 bin mailbox disconnect one cabl
84. H Department HQ TRE Standards Europe Herrenberger StraBe 130 D 71034 B blingen FAX 49 7031 14 3143 USA Contact Product Regulations Manager Hewlett Packard Company PO Box 15 Mail Stop 160 Boise ID 83707 0015 Phone 208 396 6000 ENWW Chapter 1 Product information 33 Declaration of Conformity 3 000 sheet stacker Declaration of Conformity according to ISO IEC Guide 22 and CEN CENELEC EN 45014 Manufacturer s Name Hewlett Packard Company Manufacturer s Address Montemorelos 299 Guadalajara Jalisco 45060 Mexico declares that the product Product Name 3 000 sheet Stacker Model Number C8084A Product Options N A conforms to the following Product Specifications Safety IEC 950 1991 A1 A2 A3 A4 EN 60950 1992 A1 A2 A3 A4 A1 1 IEC 825 1 1993 EN 60825 1 1994 Class 1 Laser LED UL 1950 Third Edition CISPR 22 1997 EN 55022 1998 Class B EN 55024 1998 EN 61000 3 2 1995 EN 61000 3 2 1995 EN 61000 3 3 1994 EN 61000 3 3 1995 FCC Title 47 CFR Part 15 Class B ICES 003 Issue 3 AS NZS 3548 1992 CISPR 22 1993 Class B Supplementary Information The product herewith complies with the requirements of the EMC Directive 89 336 EEC and the Low Voltage Directive 73 23 EEC and carries the CE marking accordingly The product was tested in a typical configuration with Hewlett Packard Personal Computer Systems This Device complies with Part 15 of the FCC Rules Operation is subject to the following two Con
85. IETMSE 1033 Maoh eg Ng u m gd gU aa a AM a AG Aa DIP switches Chapter 7 Troubleshooting 235 Power supply switch To turn on the power supply switch pull the power supply switch callout 1 toward you Note You must turn on the power supply for each testing configuration and the power supply switch must be off when testing is complete Pi exerts ree aa NT Wa P In 111 PC CUMTRUL M Poi p a A Figure 182 Power supply switch 236 Troubleshooting ENWW Note Note ENWW Service mode tests Face down delivery To perform face down delivery flipping paper turn on the power supply while pressing SW1 for about three seconds Face up delivery 1 To perform face up delivery using the straight paper path turn on the power supply while pressing SW1 and SW3 simultaneously for about three seconds Press SW1 again to start the multifunction finisher initialization sequence Feed paper manually or send a job from the printer or MFP to perform the selected option Set all of the DIP switches to OFF when the job is finished Sending a job from the printer or MFP rather than feeding paper manually makes the task easier The multifunction finisher must be attached to the printer or MFP while it is in service mode Chapter 7 Troubleshooting 237 Mechanical testing 1 2 3 4 5 6 7 8 Mechanical testing motors solenoids
86. N MADOX 2 063 arara me 279 8 bin mailbox 3 Of 3 l llle 280 ENWW 1 Product information Chapter contents Product Cal a ug arn t E eem dome mtn vi eB ew o OR BLUE RC Ue t 16 Multifunction finisher C8088A C8088B llle 16 3 000 sheet stapler stacker C8085A oooocooocoooonoonoonoooo 17 3 000 sheet stacker C8084A oooocoocoocoooono eee 17 8 bin mailbox 25693A 1 ee es 18 IASC ANON An 19 Multifunction finisher 0 0 ee ee IRI 19 3 000 sheet stapler stacker eee 20 3 000 sheet stacker llli 21 FOND thallDOX a a caca dO Rot d E e diede Rp Re cap he cU EE RR a Rie KA 22 Prodiet OVeIVIOW ud won kc DA KG ANGAL US O ACC Toa RU EGER an ag didis 23 Multifunction finisher llle 23 3 000 sheet stapler stacker llli eee eee 25 3 000 sheet stacker llli 26 sme 4a KAKA a LGA io Re a E 27 see AP AA 28 Multifunction finisher ee eee eee 28 3 000 sheet stapler stacker 0 eee eae 29 3 000 sheet stacker 0 0 ee teen eee 30 SHON WO ON aca dx earns CIE atm d dee gate a anew need ea e irae ak dede sts 31 Regulatory information 0 0 ee eee ee eee 32 Service approach a n naana aae 36 Pans and SUPPIIES 3 audae eur samd amena DES RANEE ta era de 36 l2 ura APT 36 ENWW Chapter 1 Product information 15 Product features Multifunction finisher C8088A C8088B This section lists the major
87. OW Chart 4 0 5 2 3 3 aako dodo PAD Ng DA BS habs DE 198 Service mode configuration 0 0 0 ee eee ees 233 Service diagnostics label 2 0a aaa 234 DIP SWIICNES maa ka Baa as ere OR dut o a aid 235 POWEIESUDDIY SWICK 3 t caras ata rd al ta 236 3 000 sheet stapler stacker and 3 000 sheet stacker diagnostics label 239 Booklet adjustment multifunction finiSher o o ooooooooooo 244 Sample event log x sce dae ls Ux Reade abbas Dp e LEEG 248 Sample configuration Page 1 ce ee eee eee ees 249 Multifunction finisher system assembly 0 0 00 254 Mounino NavOWalC Kawawa Cara Ete dde hie DA NIC dor eo ade do RE 255 External panels and covers ccc eee ees 256 Internal component5 11012 7 4333 aahh ee eae ae e senec 257 Internal components 2 of 2 eee ee 258 DISPOSE ASSEMDIVG aaa KANA NA in c Aus e Cr hee Sd e lira tassel 259 Paper feeder assembly 0 0 0 0 0 a 260 Reverso AS5EMDIY pora dae bed tae ande SL AHA LA 261 Fold assembly 2d pee a a ES ATE eto adn EAD wee Sates 262 POB A5SEMDIM asin ats a AA da Mo soto ec an dp do d ds 263 3 000 sheet stapler stacker 1 Of 2 o o ooocooooooonoonoonooo 266 3 000 sheet stapler stacker 2 Of 2 o ooooooooooonoonoomoooo 268 3 000 sheet stacker 1 Of 2 ooooooocoornon ees 270 3 000 sneet stacker 2 Of 2 uua d d oe Bre ee VEY Ae wad de 272 8 DIN Malbox COT By pawaaaaaad tae ns a n D de oL 277 SD
88. Optical sensors detect the presence of paper and the full ministack condition The stapler bin accepts paper until a full ministack condition up to 70 sheets of paper is detected The stapler bin then receives a signal to descend and then continue accepting paper This cycle is repeated several times until the stapler bin activates the full bin microswitch that is located at the bottom of the unit This microswitch indicates a full bin condition when using letter A4 or equivalent paper Overload Optical sensors detect the presence of paper and the full ministack condition The stapler bin accepts paper until a full ministack condition up to 70 sheets of paper is detected The stapler bin then receives a signal to descend and then continue accepting paper When using ledger A3 or equivalent paper the overload microswitch is activated when the full bin condition exists and the weight of the paper stack reaches 15 kg 33 Ib Full ministack sensor TA Presence of paper sensor Stapler bin movement route for 1 500 sheets Stapler bin Stapler bin movement route for 3 000 sheets Bin full microswitch ln c Bin overload microswitch Figure 29 Stapler bin full condition 64 Theory of operation ENWW Offset specifications Table 23 Offset specifications for the 3 000 sheet stapler stacker Offset specification for Offset specification Distance per side Distance per side for Letter for A4 for Letter A4
89. T RAST RenScCLEMBVET veci a ME FRR M i8 dr NX This device complies with Part 15 of the FCC Complies with Canadian Rules Operation is subject to the following EMC Class A requirements conditions 1 This device may not cause harmful Conforme la classe A des normes interference and 2 this device must accept any canadiennes de c bili interference received including interference that lectromagn tique CEM Apparaten skail anslutas till Mode in Mexuco Fabrique au Mesique He Sample identification label 3 000 sheet stapler stacker 20 Product information ENWW Note Figure 4 ENWW 3 000 sheet stacker The model number and serial number are listed on an identification label that is located on the back of the stacker The serial number contains information about the country region of origin revision level production site and manufacturing line and the production number of the output device An example of a serial number is MX04G04388 The identification label also contains electrical information and regulatory information See figure 4 The electrical information and regulatory information vary by country region CA C8084A UU BOISE IDAHO 83714 U S A MX04G04 388 100 240V 50 60 Hz 1 5A 1 5A QE MA CC CO Tas 24 Tn GA PMA NIUASd4 EGO MEPER TETERA TH LTA MET MES KRY AF HX CORES 97 AMARA RECT CORNER T ERFTELERMREST4 ROT CEMSBVET COM
90. Use a flatblade screwdriver and snap the e clip off of the adjusting knob Slide the caster out of position and remove it Figure 129 Adjustable caster ENWW Chapter 6 Removal and replacement 159 8 bin mailbox external doors and covers Bubbled cover Use a small flatblade screwdriver to remove the bubbled cable cover callout 1 P 1 dl A d Y Figure 130 Bubbled cover ENWW 160 Removal and replacement Front cover WARNING Unplug the power cord that connects the output device to the printer or MFP 1 Remove the 8 bin mailbox from the printer 2 Use a small flatblade screwdriver to release the three retaining tabs Figure 131 Front cover 3 Rotate the front cover outward to remove the front cover ENWW Chapter 6 Removal and replacement 161 Back cover WARNING Unplug the power cord that connects the output device to the printer or MFP 1 Remove the 8 bin mailbox from the printer 2 Remove the bubbled cover See page 160 3 Remove one middle screw callout 1 Note Do not remove the screws that have the painted heads upper and lower screws Figure 132 Back cover 1 of 3 4 Unscrew the Jet Link cable connector callout 2 and disconnect the power cable callout 3 from the PCA HETI kt MART tt Figure 133 Back cover 2 of 3 162 Removal and replacement ENWW 5 Usea small flatolade screwdriver to release the three ret
91. W ENWW Numerical parts list multifunction finisher llle 265 Illustrations and parts SIS cv pad aa exem db 5004 erat ba EH bau e NG 266 3 000 sheet stapler stacker aa 266 3 000 SNCECl SIACKE 2 4 sk DA KAM GA ees 30e GG DAD DINNER LA KAG CR ar d 270 Alphabetical parts list 3 000 sheet stapler stacker and 3 000 sheet stacker 273 Numerical parts list 3 000 sheet stapler stacker and 3 000 sheet stacker 275 Illustrations and parts lists llli IBI 277 senile A LT 1 eee ee eae ba E a a oe ee 277 Alphabetical parts list 8 bin mailbox o o ooooooonoonoo none 283 Numerical parts list 8 bin mailbox eee eens 284 Index Contents 7 8 Contents ENWW List of tables Table 1 Table 2 Table 3 Table 4 Table 5 Table 6 Table 7 Table 8 Table 9 Table 10 Table 11 Table 12 Table 13 Table 14 Table 15 Table 16 Table 17 Table 18 Table 19 Table 20 Table 21 Table 22 Table 23 Table 24 Table 25 Table 26 Table 27 Table 28 Table 29 Table 30 Table 31 Table 32 Table 33 Table 34 Table 35 Table 36 Table 37 Table 38 Table 39 Table 40 Table 41 Table 42 Table 43 Table 44 Table 45 Table 46 Table 47 Table 48 Table 49 Table 50 Table 51 Table 52 Physical specifications multifunction finisher eee eee 28 Electrical specifications multifunction finisher
92. a Recommended action 1 Remove all media from the stacker bin 2 If the condition persists when the bin is empty then verify that nothing is blocking the optical sensors 3 Verify the functionality of the optical sensors by using the sensor test See Stacker bin full sensor test on page 240 and replace faulty optical sensors 4 Verify that the optical sensors are not receiving any direct light which can cause the stacker bin to move all the way down when empty 5 Ifthe sensors operate correctly and do not receive any direct light then replace the controller PCA Output paper None None None Red blinking Green blinking The paper path between the path open printer or MFP and the output device is open Recommended action Make sure that the attachment bracket and magnets are installed correctly Make sure that no cables are in between the output device and the printer or MFP Verify the functionality of the interlock switch and replace the switch if appears to be broken Verify the cable connections of the interlock switch If the cables are connected but the message persists then replace the interlock switch If after you replace the interlock switch the message persists then replace the controller PCA Stapler jam None None None Amber Yellow 4 A jam exists in the staple blinking blinks cartridge Recommended action 1 Make sure that the job to be stapled is within specifications See chapter 3 2 Reduce
93. a 69 EECC ICU wa aa crepas eras deba el KAG dean BA DAG AG a kA 73 PONG UPOD asan wk AA aro O DN a Bes Deeded E NA APOL KNA Oo ok 74 Multifunction finisher aaa 74 3 000 sheet stapler stacker aaa 74 3 000 sheet SIACKEN 62226608 dee ee PE CREE crees eni eu RE Send drap d da 74 SHON HUD OX AAA PAA PP 75 Motors solenoids and clutcheS 20 0 ccc ee eee ees 76 Multifunction finisher ee ee eee eee 76 OsDIb Thales vacui dea ed NAA See ene a eed eet qus ee oa eee eee ee seus 77 DeNSONS sara cana she oe eect dees Obed pane eee ete ee sebo eee eee ees 78 Multifunction finisher ee ee ee ee eens 78 3 000 sheet stapler stacker 0 ee ee ee ee eee 83 3 000 sheet stacker ua id abb dee qe e PER EP Nada em d E ah ecu qa HABAG MANG NA 84 xe pille A 85 6 Removal and replacement hi 1 Ae 89 Removal and replacement strategy llle 89 Electrostatic discharge eee eee eee eens 89 ROQUES ONIS haw ws tuned oe Ree o Ee da e a OS OO AR 89 Before performing service ne eee eens 90 Multifunction finisher external doors and covers aaa 91 Stapler door eee eee eee eee ars 91 Product release handle 0 ccc eee eee eee 92 Moles ehe o P P r 94 Handle mounting gear 2 1 8 dean ed ala a EON ae eh 95 uice seconds sa ode a AA ia od 96 e e A ANA AK AMG YEA NONG PAGDAAN cess 98 Upper panel
94. able from the cable retainer clip callout 3 Figure 58 Internal path cover 1 of 2 CAUTION Be careful when lifting the cover callout 4 to avoid damaging the cable 4 Gently lift the cover upward and disconnect the other end of the cable callout 5 5 Continue lifting the cover upward to remove it Figure 59 Internal path cover 2 of 2 100 Removal and replacement ENWW Foot cover 1 Remove the following covers Front cover See page 96 e Back cover See page 98 2 Remove two screws callout 1 from the right side of the multifunction finisher Figure 60 Foot cover 1 of 2 3 Remove two screws callout 2 from the left side of the multifunction finisher 4 Lift the foot cover upward to remove it Figure 61 Foot cover 2 of 2 ENWW Chapter 6 Removal and replacement 101 Multifunction finisher assemblies Paper guide wire 1 Face the right side of the multifunction finisher 2 Gently twist each pin to remove the wire Figure 62 Paper guide wire Reinstall note Make sure that each pin shoulder callout 1 faces outward 102 Removal and replacement ENWW Product attachment latch 1 Locate the product attachment latch at the end of the attachment rod assembly 2 Remove one screw callout 1 from the attachment rod assembly 3 Slide the latch off of the rod Figure 63 Product attachment latch ENWW Chapter 6 Removal and replacement 103 Stapling unit 1 Open the stapler doo
95. ables 17 and 18 on page 48 3See table 18 on page 48 for a description of how many sheets can be stapled for booklets listed by media weight 16 Product information ENWW ENWW 3 000 sheet stapler stacker C8085A Speed Consumables Throughput This section lists the major product features of the HP 3 000 sheet stapler stacker Up to 50 ppm when used with an HP LaserJet 9000 printer an HP LaserJet 9000mfp letter size or A4 size unstapled an HP LaserJet 9050 series printer or an HP LaserJet 9050mfp Up to 40 pages ppm when used with an HP Laserjet 9040mfp Up to 24 ppm when used with an HP LaserJet 9500 printer or HP LaserJet 9500mfp HP 5 000 staple cartridge C8091A Stacks up to 3 000 sheets of A4 size or letter size paper Stacks up to 1 500 sheets of A3 size or ledger size paper Staples up to 50 sheets of A3 size and ledger size paper per document Staples up to 50 sheets of A4 size and letter size paper per document Bin 1 face up bin holds up to 125 sheets of paper Bin 2 face down bin holds up to 3 000 sheets of paper Accepts cardstock up to 216 g m 58 Ib in weight See table 21 on page 50 for a description of how many sheets can be stapled listed by media weight 3 000 sheet stacker C8084A Throughput This section lists the major product features of the HP 3 000 sheet stacker Up to 50 ppm when used with an HP LaserJet 9000 printer an HP LaserJet 9000mfp letter size or A4 size unst
96. ace up bin C4788 60512 197 4 Face up bin C4788 60512 199 4 Flipper and paper path ribbon cable C8085 60515 198 10 Flipper assembly C8085 60500 198 12 Flipper assembly C8085 60500 200 12 Flipper ribbon cable C8085 60515 200 10 Foot cover C8085 60516 197 2 Foot cover C8085 60516 199 2 Front cover includes front inner cover and screws C8085 60505 197 1 Front cover includes front inner cover and screws C8085 60505 199 1 Interlock switch C4788 60514 198 21 Interlock switch C4788 60514 200 21 Jet link cable and power cord assembly C8085 60517 197 8 Jet link cable and power cord assembly C8085 60517 199 8 Latching holder blue piece C8085 60528 197 11 Latching holder blue piece C8085 60528 199 11 Latching mechanism C8085 60540 197 not shown Latching mechanism C8085 60540 199 not shown LED PCA C4788 60510 198 14 LED PCA C4788 60510 200 14 Offset assembly C8084 60500 200 11 Optical sensors kit C8085 60524 199 not shown Chapter 8 Parts and diagrams 273 Table 50 Alphabetical parts list 3 000 sheet stapler stacker and 3 000 sheet stacker Description Optical sensors kit two sensors Part number C8085 60524 Figure Ref not shown Paper path assembly C8085 60501 19 Paper path assembly C8085 60501 13 Paper stopper clip kit C4788 60527 not shown Paper stopper clip kit C4788 60527 not shown Safety switch assembly stapler door C4788 60517 22 Screws kit C8085
97. acking in four operation modes 18 Product information Mailbox The eight face down bins can be assigned to a user or a group of users All jobs that a user or group of users sends are delivered to the assigned bin default operation mode Stacker The eight face down bins can stack up to 2 000 sheets of 75 g m 20 lb bond media Jobs are sent to the lowest available empty bin and large jobs might stack into the next bin up Job separator Jobs are delivered to the first available empty bin beginning with the top bin A job can include the original copy and the copies Sorter Collator Copies of a single job are delivered to consecutive bins ENWW Identification Multifunction finisher The model number and serial number are listed on an identification label that is located on the right side of the output device The serial number contains information about the country region of origin revision level production site and manufacturing line and the production number of the output device An example of a serial number is JPBGA12345 The identification label also contains electrical information and regulatory information See figure 1 or figure 2 Note Figure 1 Figure 2 ENWW HEWLETT PACKARD 11311 CHINDEN BLVD BOISE IDAHO 83714 U S A C8088A Made in Japan Fabriqu au Japon Hecho en Jap n CA HEWLETT PACKARD 11311 CHINDEN BLVD C8088B 100 127V 250 60 Hz 1 9A 1 94 NOM 1 H3 INFO T
98. again to see if the jam persists 6 If the harness is connected but the message persists then replace the controller PCA 66 12 34 66 12 34 66 12 34 66 12 34 Red solid Red 3 blinks A front aligning plate Output device Green 4 blinks wing motor M4 failure failure has occurred Recommended action 1 Test the front aligning plate motor M4 see page 76 by using the motor test see Testing a motor solenoid or clutch on page 238 2 Verify the functionality of the aligning plate home position sensor front Pl4 see page 78 by using the sensor test see Testing sensors and switches on page 238 3 Make sure that the alignment plate front wing is seated correctly If it is not then reseat it 4 Make sure that the alignment plate front wing is not broken If it is broken then replace it 5 Verify that the connectors at the controller PCA are correctly seated and check the harness connection at each end 6 Turn the printer or MFP off and then on again to see if the jam persists 7 Ifthe harness is connected but the message persists then replace the controller PCA 66 12 35 66 12 35 66 12 35 66 12 35 Red solid Red 3 blinks A rear aligning plate Output device Green 5 blinks wing motor M5 failure failure has occurred Recommended action 1 Test the back aligning plate motor M5 see page 76 by using the motor test see Testing a motor solenoid or clutch on page 238 2 Verify the functionality o
99. agnostics 0 0 ccc ee ee ee ees 233 Service mode printer or MFP aa 233 Service mode multifunction finisher 0 0 0 0 cc eee eee 233 Service mode 3 000 sheet stapler stacker and 3 000 sheet stacker 239 Service mode 8 bin mailbox aa 241 Performing calibration and adjustment eee eens 244 Multifunction finisher eee eee ees 244 3 000 sheet stapler stacker 0 ee ee ee eens 247 Using troubleshooting tools 0 cc eee e 248 A KA AA 248 Information PAGES sirios Ba a ee ew AB AA AE Rac ar de aw 249 Paper path test xiu eae eg cea ee we ditm Rte Cao Ea C a Yen PLA PLA cde n Ros e ANG 250 User LED light patterns uana soi ie mat ea D t te Rt cu e P on mamie 250 8 Parts and diagrams Igidio o Blei 011 APA AA AA AA eee A 252 0 o AAA A 252 Consumables and documentation eee eee eens 252 Common hardware 2 2 aa 253 Illustrations and parts lists eee eee ene 254 Multifunction finisher system assembly 0 0 0 ee eee 254 Mounting hardware 00 ccc eee hrs 255 External panels and COVerS 1 eee eens 256 Internal components a 257 Dispose assembly 259 Paper feeder assembly cc eee 260 Reverse assembly 261 Fold as Sc MOY AG 262 POB ASSCMOI P L wn E 263 Alphabetical parts list multifunction finisher momo 264 6 Contents ENW
100. ailbox from the printer or MFP Change the 8 bin mailbox power switch to service mode by sliding the power supply switch up with a small flatblade screwdriver After a few seconds the 8 bin mailbox performs a mechanical initialization sequence If the mechanical initialization sequence is successful the user LED blinks with a green color The 8 bin mailbox is ready to receive paper 8 bin mailbox paper path test Letter and A4 media are the only media types that are supported for the paper path test 1 Manually feed letter or A4 media one sheet at a time through the input paper guide in the horizontal landscape position The media passes across the flipper assembly and the sheet is sent to the face up bin Chapter 7 Troubleshooting 241 Note Note The second sheet is sent to face down bin 1 The process continues until media reaches face down bin 8 and then the process starts again 4 If the paper path test is successful after feeding several pages reattach the 8 bin mailbox If a problem exists an error code is indicated in the service LEDs Make sure that you reset the power supply switch to its original position or the 8 bin mailbox will not work correctly When in service mode jams and malfunctions are reported through the user and service LEDs To stop this process press the interlock switch for a few seconds and then release it The 8 bin mailbox performs a mechanical initialization cycle and attempts to remove t
101. ailure elevator head might not be aligned correctly Media might be blocking the slider movement Recommended action 1 Check to see if any obstructions exist in the slider movement 2 Turn off the printer or MFP and then turn it on again to see if the error persists 3 Replace the delivery head if more than three jams occur in less than 1 000 jobs and if the customer is using standard media 66 12 86 66 12 86 Amber solid Green solid The 8 bin mailbox cannot detect Output device failure transitions in the belt encoder Recommended action 1 Make sure that the cables are connected correctly to the controller PCA 2 Make sure that the encoder cable is seated correctly and assembled in the motor shaft 3 Turn off the printer or MFP and then turn it on again to see if the error persists 4 Replace the belt motor if the error persists 66 12 95 66 12 95 Amber solid Red solid An error exits in the 8 bin mailbox Output device failure Yellow solid controller PCA Green solid Recommended action 1 Make sure that the encoder cable is connected correctly to the controller PCA 2 Turn off the printer or MFP and then turn it on again to see if the error persists 3 If the error persists replace the controller PCA 66 12 99 66 12 99 Amber solid Red solid The Jet Link communication stopped Output device failure Yellow solid Green solid Recommended action 1 Make sure that the Jet Link cable and the power cords are properly seated and connec
102. aining tabs gt BE Figure 134 Back cover 3 of 3 6 Remove the back cover ENWW Chapter 6 Removal and replacement 163 Top cover 1 Remove the following FRUs Front cover See page 161 Back cover See page 162 2 On the front of the 8 bin mailbox remove the single screw callout 1 that is closest to the upper right side of the 8 bin mailbox 4 Ld 3 Onthe back of the 8 bin mailbox remove the single screw callout 2 that is closest to the upper left side of the 8 bin mailbox Figure 135 Top cover 1 of 3 IN gt Figure 136 Top cover 2 of 3 164 Removal and replacement ENWW 4 Lift the right side of the top cover Figure 137 Top cover 3 of 3 ENWW Chapter 6 Removal and replacement 165 Cable channel 1 Disconnect the controller PCA cable 2 Use a flatblade screwdriver and pinch the indicated side of the cable channel to remove it callout 1 _ z gt Figure 138 Cable channel 166 Removal and replacement ENWW Paper bins and blind cover Note The procedure for removing the paper bins and the blind cover is the same Each bin rests in its labeled slot 1 Remove the face up bin by lifting up the outer edge of the bin to clear the retaining notch 2 Remove the blind cover by pulling back holding it by the lower edge and then gently rotating the blind cover toward the front of the 8 bin mailbox to clear the re
103. ait short edge first L Landscape long edge first ENWW 3 Operation 45 46 Operation 3 000 sheet stapler stacker Function Bin 1 face up bin Bin 2 face down bin Capacity Up to 125 sheets of letter A4 Up to 3 000 sheets stacked up to 50 sheets stapled of letter A4 Up to 1 500 sheets of ledger or A3 3 000 sheet stacker Function Capacity Bin 1 face up bin Bin 2 face down bin Up to 125 sheets of letter A4 Up to 3 000 sheets stacked up to 50 sheets stapled of letter or A4 Up to 1 500 sheets of ledger A3 Media e Letter legal executive ISO A3 ISO A4 ISO A5 11 x 17 JIS B5 JIS B4 JPostD Monarch 8K 16K e Custom sizes Custom types envelopes labels transparencies heavy paper e Letter legal executive ISO A3 ISO A4 ISO A5 11 x 17 JIS B5 JIS B4 8K 16K Media e Letter legal executive ISO A3 ISO A4 ISO A5 11 x 17 JIS B5 JIS B4 JPostD Monarch 8K 16K Custom sizes e Custom types envelopes labels transparencies heavy paper e Letter legal executive ISO A3 ISO A4 ISO A5 11 x 17 JIS B5 JIS B4 8K 16K Weight 64 to 216 g m 17 to 58 Ib bond 64 to 199 g m 17 to 53 Ib bond Weight 64 to 216 g m 17 to 58 Ib bond 64 to 199 g m 17 to 53 Ib bond ENWW 8 bin mailbox Output bin Capacity Media size Media Weight plain 64 to 135 g m preprinted 1 7 to 36 Ib bond Face down bins Up to 250 Standard
104. allout 2 and push the switch through the hole Figure 122 Interlock switch 154 Removal and replacement ENWW Safety switch assembly stapler stacker only 1 Press the two tabs on the sides of the safety switch assembly cover callout 1 to release it from the frame Lift the cover away from the safety switch assembly Disconnect two cables callout 2 from the safety switch assembly Press the tabs on the bottom of the safety switch assembly and lift the safety switch assembly away from the 3 000 sheet stapler stacker Figure 123 Safety switch assembly ENWW Chapter 6 Removal and replacement 155 Optical sensors 1 Remove the following FRUs e Face up bin See page 129 e Stapler stacker bin See page 129 e Back inner cover See page 130 e Front inner cover See page 130 Front cover See page 131 e Back cover See page 132 Controller PCA cover See page 135 e Accumulator assembly See page 141 2 Press the plastic track lock tab callout 1 until it clears the output device frame E NG al KA Y al IN i M E i n El Ei a i J i I 3 M Figure 124 Optical sensors 1 of 3 3 Slide the plastic track down and away from the output device 156 Removal and replacement ENWW 4 Remove two plastic ribs callout 2 Figure 125 Optical sensors 2 of 3 5 Disconnect the cable from the optical sensor callout 3 6 Press the optical sensor lock
105. also provide the figure in this chapter that shows the part Note Parts that have no item number or part number listed are not field replacable units FRUs and cannot be ordered Multifunction finisher system assembly CONI amg X Figure 187 Multifunction finisher system assembly Table 34 Multifunction finisher system assembly Booklet bin booklet tray assembly 4G1 4986 000CN Stapling unit stapling assembly 4G1 5218 000CN Folding mechanism folding assembly booklet maker 4G1 5166 000CN 254 Parts and diagrams ENWW Mounting hardware RO 6 Ce Figure 188 Mounting hardware Table 35 Mounting hardware Product attachment latch latch plate assembly 1 Power supply low voltage includes power cord 1 Attachment rod rail assembly 1 Adjustable casters levelers 2 Foot cover panel foot 1 ENWW Chapter 8 Parts and diagrams 255 External panels and covers Figure 189 External panels and covers Table 36 External panels and covers Stacker bin stack tray assembly 1 Upper panel assembly top door 1 Back cover rear panel assembly 1 Flipper assembly reverse assembly 1 Front cover front panel assembly 1 Product release handle latching handle 1 Stapler door
106. an reduce friction If excessive dust is found clean the rollers by using plain water and a clean cloth If poor quality media is suspected suggest that the customer use a better quality media 7 Replace the flipper assembly as needed ENWW Table 28 Control panel and event log messages 3 000 sheet stapler stacker continued Control panel message 13 12 13 Jam in left accessory 13 12 20 Jam in left accessory 13 12 21 Jam in left accessory ENWW Event log if connected to 9500 9500mfp 9050 9000 9000mfp 9050 9040mfp User LED Service LED Description 13 12 0D 13 12 0D 13 12 13 Yellow 2 Media jammed as it entered blinks the accumulator The PPEXIT or FLEXIT sensor is never deactivated Recommended action 1 Analyze the event log for frequency of the error message 2 Make sure that the media is well aligned in the input trays 3 Make sure that the media is not wrinkled before arriving to the output device 4 Make sure that the media is coming out in the accumulator well centered If this is not the case then check the input trays to make sure that the media is centered and not closer to either front or back 5 Make sure that the media is not touching the plastic arms wings in the accumulator 6 Make sure that customers are not blocking the exit of the accumulator when waiting for their print jobs 7 Check for interference at the exit of the accumulator NOTE Media with excessive curl can blo
107. aper path module delivers face down print jobs to the accumulator assembly This module is bypassed if the destination is the face up bin e Accumulator assembly The accumulator assembly collects and registers print jobs from the flipper which the GWSens senses sends them to the carriage assembly for stapling and delivers them to the stapler bin which the ACExit senses Face up path Flipper entry sensor Flipper entry sensor 1 Enc sdiswi path E CN fp T me switch NB XU Paper input from the printer Path through accumulator N Flipper SS Flipper exit sensor Stapler and carriage Accumulator exit sensor Gear wheel sensor Accumulator Controller PCA Power supply Stapler stacker jam detection The paper path sensors detect jams at the following locations Flipper entry sensor 1 FLEntry1 and flipper entry sensor FLEntry Flipper exit sensor FLExit Paper path sensor Exit Gear wheel sensor GWSens Accumulator entry sensor ACEntry Accumulator exit sensor ACExit Chapter 5 Theory of operation 63 Stapler stacker bin full condition The stapler bin signals a full condition when either of these conditions exist e Approximately 3 000 sheets of letter A4 have been collected in the stapler bin e Approximately 1 500 sheets of ledger A3 have been collected in the stapler bin Note A full bin condition is signaled when the stapler bin contains 15 kg 33 Ib of paper Full bin
108. aper size in the trays is selected according the paper size that is being fed 4 lf possible install the failing output device to a different printer or MFP and test it on the other printer or MFP 5 Replace the fuser or duplexer in the printer or MFP as needed 6 Replace the flipper assembly as needed 13 12 03 13 12 03 13 12 03 13 12 03 Amber Yellow 1 blink A jam exists in the flipper blinking The FLENTRY sensor is activated but the FLENTRY 1 13 12 04 13 12 04 13 12 04 13 12 04 Amber Yellow 1 blink canscMs never ea aie Jam in left blinking Hesse Recommended action 1 Print and analyze the event log to find out whether the error occurs repeatedly 2 Ifthe jam occurs when using heavy or glossy media run a test using plain 75 g m 20 Ib paper 3 Make sure that the correct paper size in the trays is selected according the paper size that is being fed 4 If possible install the failing output device to a different printer or MFP and test it on the other printer or MFP 5 Make sure that all of the sensors in the flipper move freely 6 Replace the flipper assembly as needed 218 Troubleshooting ENWW Table 29 Control panel and event log messages 3 000 sheet stacker continued Control panel message 13 12 05 Jam in left accessory 13 12 10 Jam in left accessory 13 12 11 Jam in left accessory 13 12 12 Jam in left accessory ENWW Event log if connected to 9500 9500mfp 9050 9000 90
109. apled an HP LaserJet 9050 series printer or an HP LaserJet 9050mfp Up to 40 pages ppm when used with an HP Laserjet 9040mfp Up to 24 ppm when used with an HP LaserJet 9500 printer or HP LaserJet 9500mfp Stacks up to 3 000 sheets of A4 size or letter size paper Stacks up to 1 500 sheets of A3 size or ledger size paper Bin 1 face up bin holds up to 125 sheets of paper Bin 2 face down bin holds up to 3 000 sheets of paper Accepts cardstock up to 216 g m 58 Ib in weight Chapter 1 Product information 17 8 bin mailbox Q5693A This section lists the major product features of the HP 8 bin mailbox Note The 8 bin mailbox is not compatible with the HP LaserJet 9000 series printer or the HP LaserJet 9000mfp Speed e Up to 50 ppm when used with an HP LaserJet 9050 series printer or an HP LaserJet 9050mfp Up to 40 pom when used with an HP Laserjet 9040mfp Up to 24 ppm when used with an HP LaserJet 9500mfp Throughput e Provides high capacity stacking for up to 2 125 sheets of 75 g m 20 Ib bond media e Face up bin upper left bin holds up to 125 sheets of 75 g m 20 Ib bond media and jobs are stacked in reverse order e Face down bins hold up to 250 sheets 75 g m 20 Ib bond media each and jobs are stacked in order e Face up bin supports cardstock envelopes labels and transparencies and supports media up to 216 g m 58 Ib bond Note Capacity might vary depending on the media weight Functions Provides st
110. assembly top door eee 99 Internal path cover dispose subcover a 100 FOOL COVE 4424056444 imd bu E Rm uu UR Ede ed dios i dove md Pere ete 101 Multifunction finisher assemblies aaea 102 Paper guide wire naa ea 102 Product attachment latch aasa andas ARE Rem dera ls ex sa 103 Stapling UNI ssa cu case dee od eR o RR rm ohm Petar 9a E ER E Hearse dde dn HAD a 104 PIGNCINACKS dur c a k KG Q5 98 9 970953 TAN eee eee 94 3 0 oe ee ee oa eo oS 105 Booklet bin full sensor flag main lever weight assembly 106 Paper deflector deflector weight a 107 Anti static brush isdem REEL ERARELERT IG mer I 4 x4 RE Eo rac a eR Ed 109 ENWW ENWW Stacker DiR seia KG naaa adi ec andi al ka ES Resim th PG a a An BR es 110 DOOKIELDIN e dore a Dido a AB ota or a tad del 111 Stapling door switch RR n 113 Mende SWITCH ama Aa Ka nama e da pee 114 Flipper assembly eee eee eee eee eens 115 Folding mechaWlS hi 2 d ote te EA Bahn tad PUNAN usen a A 117 SEG LED RG Ae ice a faux ease eset a ee ore Reb eee eh a a bo langa he da Seas aa 120 COMMONER UA ia otros o aes an NO ant ae ad didas 121 Service LED PCA acia pe Sn ere sl ae ath hn EEL EL a 123 POWGEMSUDDIV ar ux a avo da or o8 ane d co NN ANGAL e eder La 124 Jet Link cable interface cable llle 125 Adjustable casters left Side llle 126 Stationary extended cast
111. at are configured at the printer or MFP control panel are ignored during the stapler test stacker test For the stapler test stacker test use letter size or A4 sized paper Feed the paper straight centered and slowly to avoid skews and jams If a jam occurs release the interlock switch and depress it again to reset the device Note Make sure that the paper is centered If the paper is not centered it might jam when it comes in contact with the wings 1 Feed two sheets of paper into the paper input area The sheets are sent to the face up bin Feed two sheets at a time into the paper input area e Inthe 3 000 sheet stapler stacker the sheets are stapled as shown below and sent to the stacker bin e next two sheets no staples next two sheets 1 staple next two sheets 2 staples e next two sheets 3 staples e next two sheets 6 staples e next two sheets 1 staple angled at 40 e next two sheets restart the cycle to the face up bin e Inthe 3 000 sheet stacker the sheets are routed as follows e next two sheets to the stacker bin offset in one direction e next two sheets to the face up bin e next two sheets to the stacker bin offset in the opposite direction e next two sheets restart the cycle to the face up bin Stacker bin test Block the upper optical sensor and observe the movement of the stacker bin Face up bin full sensor test Lift and hold up the bin full flag until the error light blinks amber The error light sho
112. ath assembly as needed 13 12 11 13 12 11 13 12 11 Yellow 2 blinks A jam exists in the flipper Media never reached FLEXIT sensor Recommended action 1 Print and analyze the event log to find out whether the error occurs repeatedly 2 Make sure that media is not being pulled from the flipper area during the flipping action NOTE Customers who copy a single sheet document might grab the copy from the device while it is flipping not realizing that the action creates a jam condition If the jam occurs when using heavy or glossy media run a test using plain 75 g m 20 Ib paper Check the correct paper size in the trays is selected according the paper size that is being fed If possible install the failing output device to a different printer and test it on the other printer Make sure that all of the sensors in the flipper move freely Make sure that the firmware for the device is at least 030213 If it is not then upgrade the firmware Replace the flipper assembly as needed 13 12 12 13 12 12 13 12 12 Amber blinking Yellow 2 blinks A jam exists in the paper path assembly The FLEXIT sensor is activated but the PPEXIT sensor is never deactivated Recommended action Analyze the event log for frequency of the error message Make sure that the media is well aligned in the input trays Make sure that the media is not wrinkled before it arrives at the output device Verify that all sensors flags in the flipper and paper pa
113. cing 91 stapling position adjusting 246 stapling unit removing and replacing 104 stapling door switch removing and replacing 113 stationary caster removing and replacing 128 stationary extended caster removing and replacing 127 testing paper delivery 237 upper panel assembly removing and replacing 99 user LED PCA removing and replacing 120 N noise specifications multifunction finisher 28 stacker 30 stapler stacker 29 numerical parts lists 8 bin mailbox 284 multifunction finisher 265 stacker or stapler stacker 275 O offset module stacker diagrams and part numbers 272 removing and replacing 146 offset operations multifunction finisher 58 operating environment specifications 8 bin mailbox 31 installation requirements 38 multifunction finisher 28 stacker 30 stapler stacker 29 operating errors 200 operations 8 bin mailbox jam detection 71 modules 69 motors 77 power supply 75 power on sequence 55 sensors 85 operations multifunction finisher circuitry 73 job offset 58 motors 76 power supply 74 power on sequence 54 sensors 78 stacking 57 stapling 59 operations stacker bin full detection 68 jam detection 67 modules 66 power supply 74 power on sequence 54 sensors 84 operations stapler stacker bin full detection 64 jam detection 63 modules 62 power supply 74 power on sequence 54 sensors 83 optical sensors stacker diagrams and part numbers 271 removing and replacing 156 optical sensors stapler stac
114. ck the exit 8 Make sure that the paper stopper clips are in their correct position 9 Make sure that the accumulator exit roller cover is installed correctly 10 Replace the accumulator as needed 13 12 14 13 12 14 13 12 20 Yellow 3 Media is present in the blinks accumulator at power on the ACEXIT sensor is activated when the bearing bracket is closed Recommended action NOTE This error condition should not be present during normal operation 1 Make sure that nothing in the accumulator is activating the exit sensor 2 Make sure that all of the sensor flags in the accumulator assembly move freely 3 Replace the accumulator as needed 13 12 15 13 12 15 13 12 21 Yellow 3 A jam is present in the blinks accumulator The ACENTRY sensor is never activated Recommended action 1 Analyze the event log for frequency of the error message 2 Make sure that the media is well aligned in the input trays 3 Make sure that the media is not wrinkled before arriving to the output device 4 Make sure that the media is coming out in the accumulator well centered If this is not the case then check the input trays to make sure that the media is centered and not closer to either front or back 5 Make sure that the media is not touching the plastic arms wings in the accumulator 6 Make sure that customers are not blocking the exit of the accumulator when waiting for their print jobs 7 Check for interference at the exit of the accumula
115. connected to the controller PCA Power supply This is the main power supply for the device The power supply is universal which means that it can work with products that use 110 Vac to 220 Vac Flipper Paper path Controller PCA Power supply Figure 30 3 000 sheet stacker main modules 66 Theory of operation ENWW Figure 31 ENWW Paper path and jam detection e Paper input The device receives media from the printer e Flipper FLEntry1 senses the media and activates the flipper motors For face up printing the flipper delivers the media to the face up bin Otherwise the flipper changes page orientation from face up to face down and delivers the media to the paper path module e Paper path The paper path module delivers face down print jobs to the offset module This module is bypassed if the destination is the face up bin e Offset module The offset module delivers face down print jobs directly to the stacker bin which the Exit senses Jobs are offset in accord with the print configuration Face up path di entry sensor Flipper entry sensor 1 Face down path BIL Interlock switch Path through SA Paper input from the printer offset module Offset exit sensor Offset module Flipper ae x Flipper exit sensor Controller PCA Power supply Stacker jam detection The paper path sensors detect jams at the following locations Flipper entry sensor 1 FLEntry1 and
116. continuable Optional paper handling accessory warning messages These messages are similar to the warning messages that are described in the preceding sections except that they relate to the output device By default the message is all that appears if the output device does not provide any additional help The prompt at the bottom of the control panel does not appear Optional paper handling accessory error messages These messages are similar to the error messages that are described in the preceding sections except that they relate to the output device By default the message is all that appears if the output device does not provide any additional help The prompt at the bottom of the control panel does not appear Note Print a configuration page to identify the input or output device that is configured Notice that the error format only identifies the Jet Link device number and the device type It does not identify the input or output device 202 Troubleshooting ENWW Note Multifunction finisher control panel and event log messages The numerical messages are listed first followed by the alphabetical messages Table 27 Control panel and event log messages multifunction finisher Control panel message 13 12 11 Jam in left accessory 13 12 21 13 12 22 13 12 23 Jam in left accessory ENWW Event log if connected to 9500 9500mfp 9050 LJ9000 9000mfp 9050 9040mfp User LED Service LED Description 1
117. cover and screws C8085 60504 Stapler stacker door assembly with label C8085 60506 Stapler stacker controller PCA cover with label C8085 60507 Jet Link cable and power cord assembly C8085 60517 O O INIo AJAI OIN Bubbled cover C8085 60520 Stapler stacker plastic kit cable holders stapler door hinges safety switch cover C8085 60523 Latching holder blue piece C8085 60528 not shown Latching mechanism C8085 60540 Chapter 8 Parts and diagrams 267 Figure 198 3 000 sheet stapler stacker 2 of 2 268 Parts and diagrams ENWW ENWW Table 47 3 000 sheet stapler stacker 2 of 2 Reference Description Part number Quantity 10 Flipper and paper path ribbon cable C8085 60515 1 11 Stapler unit C8085 60522 1 12 Flipper assembly C8085 60500 1 13 Carriage assembly C8085 60503 1 14 LED PCA C4788 60510 1 15 Casters adjustable with E clips C8085 60511 1 16 Casters stationary C4788 60515 1 17 Stapler stacker power supply C8085 60534 1 18 Stapler stacker controller PCA C8085 60508 1 19 Paper path assembly C8085 60501 1 20 Accumulator assembly C8085 60531 1 21 Interlock switch C4788 60514 1 22 Safety switch assembly stapler door C4788 60517 1 23 Accumulator exit roller cover C8085 60535 1 Chapter 8 Parts and diagrams 269 3 000 sheet stacker
118. ct em service number Multifunction finisher consumables Multifunction finisher documentation 3 000 sheet stapler stacker consumables 3 000 sheet stapler stacker and 3 000 sheet stacker documentation 8 bin mailbox documentation Install 252 Parts and diagrams ENWW ENWW Common hardware 6mm 8mm 10mm 12mm M3 M4 Mb O PO pe O 14 mm 16 mm 25 mm Table 32 Common hardware Example Description Sms Juss M3 by 6 mm M3 by 8 mm M4 by 8 mm M4 by 10 mm Screw tapping M3 by 6 mm To hold plastic to metal M3 by 8 mm M3 by 30 mm M4 by 6 mm M4 by 12 mm Screw pan head M3 by 6 mm To hold plastic to plastic SILAN Screw w washer M3 by 6 mm To hold plastic to metal M3 by 8 mm M3 by 7 mm M4 by 6 mm M4 by 12 mm Table 33 HP recommended torque values Material HP recommended torque value Plastic to metal 5 5 Ib inch Metal to metal 10 0 Ib inch PCBA 5 5 Ib inch Plastic to plastic 5 5 Ib inch Chapter 8 Parts and diagrams 253 Illustrations and parts lists The following illustration and parts tables show the field replaceable units FRUs Two tables at the end of this section list all of the parts shown for the multifunction finisher table 44 Alphabetical parts list multifunction finisher on page 264 lists the parts in alphabetical order and table 45 Numerical parts list multifunction finisher on page 265 lists the parts in numerical order by part number Both tables
119. ction is necessary in order to accumulate the job correctly and to accommodate staples Paper path The paper path module routes the print job after the media leaves the flipper module if the printed media is face down If the media is face up the print job is routed directly from the flipper module to the face up bin Stapler and carriage This module is used to staple print jobs The stapler is mounted in a carriage that moves from side to side The side to side motion accommodates stapling in various positions on the edge of the print job that is in the accumulator Controller PCA The controller PCA controls the entire unit All stapler stacker module cables are connected to the controller PCA Power supply This is the main power supply for the device The power supply is universal which means that it can work with products that use from 110 Vac to 220 Vac Flipper Paper path Stapler and carriage Controller PCA Power supply Figure 27 Stapler stacker main modules 62 Theory of operation ENWW Figure 28 ENWW Paper path and jam detection e Paper input The device receives media from the printer e Flipper FLEntry1 senses the media and activates the flipper motors For face up printing the flipper delivers the media which the FLEntry senses to the face up bin Otherwise the flipper changes page orientation from face up to face down and delivers media to the paper path module e Paper path The p
120. d Recommended action 1 Check the event log to see if the jam is occurring at a repetitive rate for example more than three occurrences in less than 1 000 printed pages Make sure that the media is not wrinkled or damaged Make sure that the correct media size is being used in the printer or MFP Remove the 8 bin mailbox from the printer or MFP and then reattach it Make sure that the flipper rollers move freely Perform a paper path test to see if the error can be reproduced Check to see if an obstruction exists in the paper path Make sure that the correct media type is being used in the printer or MFP Check if the error occurs when non standard media is used 10 Use standard media to see if the jam persists 11 Check the sensor diagram for sensor position identification 12 Make sure that the grounding line is in good condition by checking the electrical continuity between the guide beam and the specific point of the line 13 Replace the flipper if more than three jams occur in less than 1 000 jobs and if the customer is using standard media ENWW Chapter 7 Troubleshooting 223 Table 30 Control panel and event log messages 8 bin mailbox continued Control panel message Eventlog User LED Service LED Description 13 12 04 Amber blinking Red blinking A delay jam exists in the face up bin Jam in left accessory Media reached the ENTRY sensor but did not activate the FACEUP sensor Recommended action 1
121. d cover 2 Q5693 6051 1 3 LED PCA with cable Q5693 60512 User LED PCA with cable 1 Q5693 60513 Packaging kit not shown Q5693 60514 Kit 1 plastic parts not shown Q5693 60515 Kit 3 hardware including all screws not shown Q5693 60516 Magnets assembly Q5693 60518 Cable channel 284 Parts and diagrams ENWW ENWW Index Numerics 3 000 sheet stacker See stacker 3 000 sheet stapler stacker See stapler stacker 8 bin mailbox See mailbox A accumulator assembly stapler stacker diagrams and part numbers 269 locating 26 operations 62 63 removing and replacing 141 accumulator wings stapler stacker part number 267 removing and replacing 139 acoustic specifications multifunction finisher 28 stacker 30 stapler stacker 29 adjustable caster 8 bin mailbox part number 278 removing 193 adjustable casters multifunction finisher diagrams and part numbers 255 removing and replacing 126 adjustable casters stacker or stapler stacker 159 adjustment values clearing 246 alienation solenoid 77 aligner racks multifunction finisher diagrams and part numbers 259 removing and replacing 105 aligning plate motors 58 alignment adjusting 246 motors 76 troubleshooting 231 alphabetical parts lists 8 bin mailbox 283 multifunction finisher 264 stacker and stapler stacker 273 anticurl strings 8 bin mailbox part number 281 removing 185 anti static brush multifunction finisher diagrams an
122. d part numbers 260 removing and replacing 109 assemblies 8 bin mailbox locating 27 multifunction finisher locating 23 removing and replacing 89 stacker 26 stapler stacker locating 25 attachment assembly 8 bin mailbox part number 281 removing 194 attachment rod assembly diagrams and part numbers 255 locating 23 25 B back aligning plate motor 76 back cover 8 bin mailbox part number 281 removing 162 back cover multifunction finisher diagrams and part numbers 256 removing and replacing 98 back cover stacker diagrams and part numbers 271 removing and replacing 132 back cover stapler stacker diagrams and part numbers 267 removing and replacing 132 back inner cover stacker diagrams and part numbers 271 removing and replacing 130 back inner cover stapler stacker diagrams and part numbers 267 removing and replacing 130 bins 8 bin mailbox locating 27 8 bin mailbox removing 167 booklet diagrams and part numbers 254 256 booklet removing and replacing 111 face up removing and replacing 129 media supported 44 46 47 motors 76 multifunction finisher 23 24 multifunction finisher error messages 209 sensors 78 82 stacker error messages 221 stacker full detection 68 stacker diagrams and part numbers 256 271 stacker removing and replacing 110 stapler full detection 64 stapler diagrams and part numbers 267 stapler stacker 25 62 stapler stacker error messages 216 testing multifunction finisher 237 testing
123. dby 1 420 Btu hr current capacity PowerSave 1 70W 6 5 amp Low power 230 W Off 1 3 W ADF printing 1 130 W PowerSave 1 240 Btu hr Low power 785 Btu hr Off 4 5 Btu hr ADF printing 3 670 Btu hr CAUTION Power requirements are based on the country region where the output device is sold Do not convert operating voltages This can damage the output device and void the product warranty Table 11 Environmental specifications 3 000 sheet stacker Condition Operating printing Storage standby Temperature 10 to 33 C 0 to 35 C output devices and 50 to 91 F 32 to 95 F print cartridge Relative humidity 10 to 80 15 to 90 Table 12 Acoustic emissions specifications 3 000 sheet stacker Condition Operator position Bystander 1 m Sound power Copying at 50 pom Lpam 57 db A Lpam 60 db A Lwad 7 3 bels A Idle Lpam 40 db A Lpam 40 db A Lwag 5 4 bels A PowerSave inaudible inaudible inaudible Note Testing per International Standards Organization ISO 9296 30 Product information ENWW 8 bin mailbox Table 13 Physical specifications 8 bin mailbox Specification 8 bin mailbox Measurements Height 970 mm 38 2 inches Width 435 mm 17 1 inches Depth 480 mm 18 9 inches Weight 19 2 kg 51 4 Ib Table 14 Power requirements and circuit capacity 8 bin mailbox Requirement or 5 110 volt models capacity Power requirements 110 to 127 volts V 10 50 to 60 hertz Hz 2 Hz M
124. ditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Hewlett Packard Company Guadalajara Jalisco MEXICO 8 May 2001 For regulatory topics only Australia Contact Product Regulations Manager Hewlett Packard Australia Ltd 31 41 Joseph Street Blackburn Victoria 3130 Australia European Contact Your Local Hewlett Packard Sales and Service Office or Hewlett Packard GmbH Department HQ TRE Standards Europe Herrenberger Stra e 130 D 71034 B blingen FAX 49 7031 14 3143 USA Contact Product Regulations Manager Hewlett Packard Company PO Box 15 Mail Stop 160 Boise ID 83707 0015 Phone 208 396 6000 34 Product information ENWW Declaration of Conformity 8 bin mailbox Declaration of Conformity According to ISO IEC Guide 22 and CEN CENELEC EN 45014 Manufacturer s Name Hewlett Packard Company Manufacturer s Address Montemorelos 299 Guadalajara Jalisco 45060 Mexico Declares that the product Product Name HP 8 bin Mailbox Model Numbers Q5693A Q5710A Regulatory Model GUADA 0401 00 Product Options All Is in conformity with SAFETY IEC 60950 1999 EN60950 2000 EMC CISPR 22 1997 EN55022 1998 Class A CISPR 24 1997 EN 55024 1998 IEC 61000 3 2 2000 EN61000 3 2 2000 IEC 61000 3 3 1994 A1 EN61000 3 3 1995 A1 FCC Title 47 CFR Part 15 Class A ICES 003 Issue
125. e 8 If the error persists replace the delivery head 13 12 51 Amber blinking Yellow blinking A jam in the belt exists Media left the Jam in left accessory FACEUP sensor but it did not reach the EXIT1 sensor in the delivery head Recommended action 1 Check the event log to see if the jam is occurring at a repetitive rate for example more than three occurrences in less than 1 000 printed pages Check for a paper skew in the jammed sheet Make sure that the corner of a jammed sheet is not folded If a sheet is folded check to see if it is caused by a defective fuser Make sure that the correct media type is being used in the printer or MFP Remove the 8 bin mailbox from the printer or MFP and then reattach it Make sure that the media is not wrinkled before it arrives to the 8 bin mailbox Make sure that no obstructions exist in the delivery head path Make sure that the grounding line is in good condition by checking the electrical continuity between the guide beam and the specific point of the line 10 If the error persists replace the belt motor ENWW Chapter 7 Troubleshooting 225 Table 30 Control panel and event log messages 8 bin mailbox continued Control panel message Eventlog User LED Service LED Description 13 12 52 Amber blinking Yellow blinking A stay jam exists in EXIT1 Media Jam in left accessory activated the EXIT1 sensor but the media did not exit the area Recommended action 1 Check the eve
126. e 143 Figure 144 Figure 145 Figure 146 Figure 147 Figure 148 Figure 149 Figure 150 Figure 151 Figure 152 Figure 153 Figure 154 Figure 155 Figure 156 Figure 157 Figure 158 Figure 159 Figure 160 Figure 161 Figure 162 Figure 163 Figure 164 Figure 165 Figure 166 Figure 167 Figure 168 Figure 169 Figure 170 Carriage assembly 2 of 2 eee ens 145 Onset module 02 x 22 NAINA ias la da 146 Offset module 2 Of 2 si iyami a eip daa dde a a a Sa eens 147 Saper LOZADA a ea eats pee ee o i 148 Stapler 2 OF a sa et bit 149 Stapler stacker controller PCA 1 0 0 ccc eens 150 Stacker controller PCA 203 dud eta ad woh a A A dad as 151 Stapler stacker power SUPDIy 2 0 2c ee eens 152 Stacker power supply cc ee eee eens 152 fabu p naga aan eee Nc os tl eee eo ete oe Set Re 153 Inter oc SWITOIO lora ia a c eden we Bek rao C t e AA tu ARR a Sage ma oh 154 Sately sWileh assembly aiii Bae rota p ia he de oe ae bee 155 Optical sensors 1 Of 3 eee eee eens 156 Optical Sensors 2 01 3 23h sce ente Uo cte ota neh ieee Sede Rosse ABA dien 157 Optical Sensors 9 OL 3 scd ag Xp ded wb ben Ri Ges ii ii unus 157 Cable AS SSI ONY RC PEE 158 Stationary caster sie iiss seiri Sod a ERR hee wet en Soe ee Na EL 159 AdUUstaDle Castelo 159 Ue COVEN AA IN 160 FOWL COVE curp A A dns 161 BACK COVER NOI wiii rr a do dad a d ale ER e cd al dod UA LG 162 Back COVel 42 Ol 9 3 5 5 ag iv
127. e Madd odio due I4 eta ee Ed ed ow ieee Ba 162 BACK COVER JOLO one A whe ad e Euer eut a PRU HE eon a ae Bae AL as 163 TOPCOVER NO 3 pL NA aa TTL 164 TOD COVE 201 3 22 cx a ada Ba CR ERI odo 164 TOPCONEP 3013 is Gana d diua x As nd o ea Ee v kee Sa LAG 165 Cable channel sers boo cios eh esu Rede A rd E aA dew dat 166 Paper bins and blind cover 1012 llle 167 Paper bins and blind cover 2012 llle 167 POWCESUDDIV gt orire ea dee abs dica o o o ABAY LAKAN ado ep Ms deg ode ds 169 Flipper assembly 1 of 7 lll BR 170 Fllipper dssembly 2 Of Fabre hanna di o oe car d ana dot dud ei esa 170 Flipper assembly 3 Of 7 llli IIS 171 Flipper ssembly 4 01 7 23 ux xo oN hc P dec KALAT eed Ron 171 Flipper assembly 5 of 7 llle IIR 172 Ellpper assembly 16 01 Tirar vider rice dl eoa rc a era dab dd duis 172 Flipper assembly 7 Of 7 0 lll lS 173 Delivery head motor 1 Of 2 lille 174 Delivery head motor 2 Of 2 o oooocoococooon es 174 Transport bel motor OLS a 43420 pada ai 175 Transport belt motor 2 Of 3 2 a 175 Transport DeltiMmotor 3 03 ues qr ar a ewe koe A Pes 176 Input paper guide 1 Of 2 2 0 eens 177 Input paper guide 2012 32 29 pad deste cr rui its ee 177 Face up fulllever llle III 178 mood PED da a e Sid ihe daa 179 Magnets assembly 0 ccc eee eee eens 180 Metal tape and housing assembly 1 of 2 0
128. e action must be performed such as adding paper or clearing a jam Some errors are considered auto continuable because the printer or MFP shows the error message appears on the control panel for 10 seconds and then the printer or MFP clears the message and continues normal operation Pressing a control panel key during the 10 second period cancels the auto continue feature and initiates the function of the key that was pressed Error messages are limited to 19 seven bit characters or 9 two byte characters per line up and to two lines Unlike status and warning messages error messages stop the printing process The user has to either fix the problem or give the device a different command If the user can continue past the error conditions without actually fixing the problem then the user should be able to perform the task by touching Continue If only one option is available when the user touches Continue printing should continue by applying the option shown If more than one option is available the options are listed with the most logical option listed first and highlighted Critical error messages Critical error messages communicate printer or MFP failures to the user Generally turning power off and then on is required in order for the printer or MFP to resume normal operation If the critical error persists then the printer or MFP probably requires maintenance and the user will have to request a service call Critical errors are not auto
129. e connector callout 1 Delivery head motor 1 of 2 3 Remove two screws callout 2 Delivery head motor 2 of 2 4 Remove the delivery head motor 174 Removal and replacement ENWW Transport belt motor 1 Remove the back cover See page 162 2 Release the controller PCA from the bottom of the 8 bin mailbox See page 183 3 Disconnect one cable connector callout 1 fe NN Figure 151 Transport belt motor 1 of 3 4 Remove two screws callout 2 Figure 152 Transport belt motor 2 of 3 ENWW Chapter 6 Removal and replacement 175 5 Using needle nose pliers disconnect one cable connector callout 3 from the encoder sensor Figure 153 Transport belt motor 3 of 3 6 Gently remove the transport belt motor by releasing the small plastic belt on the opposite side To reinstall 1 Make sure that you correctly reinstall the plastic belt to the gear on the opposite side of the motor before screwing the motor to the frame 176 Removal and replacement ENWW ENWW Input paper guide 1 Remove the 8 bin mailbox from the printer Remove the face up bin and the blind cover See page 167 On the left side of the 8 bin mailbox hold down the jam access handle callout 1 while unplugging the ground wire callout 2 that connects the input paper guide to the flipper motor You can use needle nose pliers or your fingers to unplug the ground wire Input paper guide 1 of 2 4 Use a flatblade
130. e handle 2 0f2 Aa 93 POlGING duro PETRA RES 94 Handle mounting gear lille 95 is 2 aco abe tva eerta c AIR e NT dO SO Bade dw Edo diae Wa 96 Contents 11 12 List of figures Figure 53 Figure 54 Figure 55 Figure 56 Figure 57 Figure 58 Figure 59 Figure 60 Figure 61 Figure 62 Figure 63 Figure 64 Figure 65 Figure 66 Figure 67 Figure 68 Figure 69 Figure 70 Figure 71 Figure 72 Figure 73 Figure 74 Figure 75 Figure 76 Figure 77 Figure 78 Figure 79 Figure 80 Figure 81 Figure 82 Figure 83 Figure 84 Figure 85 Figure 86 Figure 87 Figure 88 Figure 89 Figure 90 Figure 91 Figure 92 Figure 93 Figure 94 Figure 95 Figure 96 Figure 97 Figure 98 Figure 99 Figure 100 Figure 101 Figure 102 Figure 103 Figure 104 Figure 105 Figure 106 Figure 107 Figure 108 Figure 109 Figure 110 Figure 111 FLONLCOVER 201 2 cuu evil ie BG da a a d 93 er a ad 97 Back COVE 1 01 2 reia do doge MN a is A a 8 98 BaCk COVEl 201 2 A A 98 Upper panel assembly 1 of 2 323 a e i eR oo tee tebe pda 99 Upper panel assembly 2 of 2 0 ee eens 99 internal path cover 1 02 pun TRA Bo ite AC ad dC EE a AR ie ay 100 Internal path cover 2 Of 2 0 0 ccc ee eee eens 100 FOOECOVERCION 2 errar PAGA daa 101 FOOLCOVEN 2 Of 2 lv ia GG NYA RC bane DAW A 101 Papel due Wie encerra dy dnei bs da ep qt A 102 Product attachment latch ee eee 103 SAPIN
131. e it arrives to the 8 bin mailbox Check to see if any obstructions exist in the delivery head path Make sure that the correct media type is being used in the printer or MFP Check to see if the error occurs when non standard media is used Use standard media to see if the jam persists 10 Make sure that the grounding line is in good condition by checking the electrical continuity between the guide beam and the specific point of the line 11 Replace the delivery head if more than three jams occur in less than 1 000 jobs and if the customer is using standard media 13 12 54 Amber blinking Yellow blinking A stay jam exists in the EXIT2 sensor Jam in left accessory Media activated the EXIT2 sensor but the media was not completely ejected to the face down bin Recommended action 1 Check the bin sensors for correct movement 2 Make sure that the correct media type is being used in the printer or MFP 3 Use standard media to see if the jam persists 4 Make sure that the customer is not placing a printed job back in a bin that is delivering another sheet 5 Make sure that the correct media type is being used in the printer or MFP 6 Check to see if the error occurs when non standard media is used 7 Use standard media to see if the jam persists 8 Make sure that the grounding line is in good condition by checking the electrical continuity between the guide beam and the specific point of the line 9 Replace the delivery head if more
132. e mechanical testing table 2 Turn on the power supply see page 236 while pressing SW1 for about three seconds 3 Press SW1 again to perform the test Note If the selected motor solenoid or clutch does not work it is faulty Testing sensors and switches 1 Set the DIP switches by using the mechanical testing table 2 Turn on the power supply see page 236 while pressing SW1 for about three seconds The sensors and switches are restored to their initial state 3 Activate the sensor flag lever or press the switch that you want to check Note When checking the sensors the yellow service LED illuminates When checking the switches the red service LED illuminates Do not activate a sensor and push a switch at the same time 238 Troubleshooting ENWW CAUTION Note Note Figure 183 ENWW Service mode 3 000 sheet stapler stacker and 3 000 sheet stacker Service mode configuration Perform the following steps to put the device into service mode Make sure that the printer or MFP is turned off before performing this test If the printer or MFP is on when service mode is enabled damage to the output device the printer or the MFP could occur 1 Remove the controller PCB cover 2 Slide the service mode switch on the controller PCB to the on position toward you When the device has entered service mode it performs a short self test The green error light blinks if no jams or malfunctions were detected To
133. e performed when paper is ejected face down The booklet unit inside the multifunction finisher folds the paper stack before ejecting it The controller PCA in the multifunction finisher controls the sequence of operations NI Multifunction 72777 27722 finisher Controller PCA fi MP Bf wi a S Figure 18 Basic operation 56 Theory of operation ENWW Simple stacking Flipping action face down delivery e After the paper is reversed the paper is pulled into the processing tray and ejected face down to the delivery tray Figure 19 Simple stacking face down delivery Face up delivery e The paper is pulled into the processing tray and ejected face up to the delivery tray Figure 20 Simple stacking face up delivery ENWW Chapter 5 Theory of operation 57 Job offset Job offset is accomplished by moving sheet by sheet forward or backward for sorting while transporting it to the stacker bin The offset motor is connected to a crank system that moves offset carriage to the left and to the right The offset position sensor detects the position of the offset module to position it left right or center The offset exit sensor detects when the sheet has left the accumulator assembly and is correctly delivered to the output tray Note The offset specification is 20 mm 0 79 inch between sets of sheets 10 mm or 0 39 inch per side Aligning plate Aligning plate h
134. e position of the slider Head assembly sensor rollers HEAD POS Paper bin full sensor Reads the slots on the back of Head assembly the bins to detect if the elevator is moving and to perform configuration during initialization and to detect if a bin is full when the head is stopped in a bin PAPER PRESENCE Paper bin empty sensor Is active if at least one sheet of Head assembly media is correctly placed in the bin where the elevator head is positioned ENWW Chapter 5 Theory of operation 85 Name Description Function Location EXIT2 Paper delivered to bin Indicates that a sheet of media Head assembly sensor has exited to a face down bin and turns off the eject motor FACE_UP Reverse stepper motor Detects media that is completely Flipper sensor ejected to the face up bin or media that has been flipped and is toward the belt 86 Theory of operation ENWW 6 Removal and replacement ENWW Chapter contents iaie elt s ile p naawa ea AARAL ADA costas ora DYEEB DAGAT eased E 89 Removal and replacement strategy 0 cece 89 Electrostatic discharge eee eee eae 89 Required toolS io ico aran o a ida A AP ste cea AY od 89 Before performing service eee ee ees 90 Multifunction finisher external doors and covers 91 Multifunction finisher external doors and covers AA 91 lolo o AA PAANAN 91 Product release handle 2 2 aa 92 Folding KNOD sa e
135. e up bin or flips them to the belt to be ejected later to the face down bins Belt Moves the sheets of media from the Transport belt flipper to the elevator head motor Elevator Moves the elevator head Elevator motor Slider Moves the slider rollers inside and out Head assembly from the bins Eject Transports sheets of media that are Head assembly ejected to the face down bins Chapter 5 Theory of operation 77 Sensors Multifunction finisher LS P115 MS2 P117 Pl22 P113 MS4 Figure 39 Sensors multifunction finisher 1 of 5 Number Description Function Location P14 Aligning plate home position Detects the aligning plate front at the Whole unit sensor front home position P113 Booklet bin full sensor Detects the paper full condition in the Whole unit booklet bin P115 Shift upper limit sensor Detects the delivery tray at the upper limit Whole unit position P116 Shift lower limit sensor Detects the delivery tray at the lower limit Whole unit position P117 Shift motor clock sensor Detects the clock signal from the shift Whole unit motor PI22 Front door sensor Detects the front door opening or closing Whole unit PI23 Upper cover sensor Detects the upper cover opening or Whole unit closing MS1 Front door switch Detects the front door opening or closing Switch only MS2 Interlock switch Detects whether or not the multifunction Switch only finisher is attached to a printer MS3 Stapler safety area switch 1 Detects the stack h
136. ear 16T 4A1 7365 000CN 262 Parts and diagrams ENWW PCB assembly Figure 196 PCB assembly Table 43 PCB assembly Controller PCA dc controller PCB assembly 4G1 1483 000CN Power supply low voltage includes power cord 4G1 5170 000CN ENWW Chapter 8 Parts and diagrams 263 Alphabetical parts list multifunction finisher Table 44 Alphabetical parts list multifunction finisher Doscrpion rartmumber Figure Ret Attachment rod rail assembly Foot cover paroro a fiss fe Front cover ron pane assem JAGT 49870000N wo e Power supply low voltage includes power cord Power supply low voltage includes power cord Procuctrelease hane etching ande feeroozooooon o fe Saper or orron AGr5172aoo0N io o stonaryeaser o oseon s je 264 Parts and diagrams ENWW Numerical parts list multifunction finisher ENWW Table 45 Numerical parts list multifunction finisher Partnumber Description Figure Ref Internal path cover dispose subcover Power supply low voltage includes power cord Lon votaga POB ae 4H1 6581 000CN Low voltage PCB cable e gt Pe CS CS Chapter 8 Parts and diagrams 265 Illustrations and parts lists The following illustration and parts tables show the field replaceable units FRUs Two tables at the end of this section list all of the parts shown for the 3 000 sheet stapler stacker and 3 000 sheet stacker table 50 Alphabetical parts list 3 000 sheet stapler stacker
137. eated and check the harness connection at each end 7 Turn the printer or MFP off and then on again to see if the jam persist 8 If the harness is connected but the message persists then replace the stapler unit 9 If after you replace the stapler unit the message persists then replace the folding mechanism 10 If after you replace the folding mechanism the message persists then replace the controller PCA 66 12 51 66 12 51 66 12 51 66 12 51 Red solid Red 5 blinks A booklet bin slide Output device Green 1 blink motor M10 failure failure has occurred Recommended action 1 Test the booklet bin slide motor M10 see page 76 by using the motor test see Testing a motor solenoid or clutch on page 238 2 Verify the functionality of the booklet bin home position sensor P128 see page 82 by using the sensor test see Testing sensors and switches on page 238 3 At power on make sure that the booklet bin stopper moves completely in and out 4 Verify that the connectors at the controller PCA are correctly seated and check the harness connection at each end 5 Turn the printer or MFP off and then on again to see if the jam persist 6 If the harness is connected but the message persists then replace the booklet bin 7 If after you replace the booklet bin the message persists then replace the controller PCA ENWW Chapter 7 Troubleshooting 207 Table 27 Control panel and event log messages mul
138. ee page 82 without disassembling the flipper Verify the functionality of the reversal sensors PI26 1 PI26 2 and PI27 page 82 by using the sensor test see Testing sensors and switches on page 238 6 Verify that the connectors at the controller PCA are correctly seated and check the harness connection at each end 7 Turn the printer or MFP off and then on again to see if the jam persists 8 If the harness is connected but the message persists then replace the flipper assembly 9 f after you replace the flipper assembly the message persists then replace the controller PCA Chapter 7 Troubleshooting 203 Table 27 Control panel and event log messages multifunction finisher continued Control panel message 13 12 31 13 12 32 13 12 33 13 12 34 Jam in left accessory 13 12 41 13 12 42 13 12 43 Jam in left accessory 204 Troubleshooting Event log if connected to 9500 9500mfp 9050 LJ9000 9000mfp 9050 9040mfp User LED Service LED Description 13 12 1F 13 12 1F 13 12 31 Red blinking Yellow 3 blinks Green A jam has occurred in 1 blink the paper path area 13 12 20 13 12 20 13 12 32 Red blinking Yellow 3 blinks Green 2 blinks 13 12 21 13 12 21 13 12 33 Red blinking Yellow 3 blinks Green 3 blinks 13 12 22 13 12 22 13 12 34 Red blinking Yellow 3 blinks Green 4 blinks Recommended action 1 Clear the jam 2 Make sure that the ejectors are even relative to
139. eight of job that is Switch only being stapled MS4 Stapler safety area switch 2 Detects the stack height of job that is Switch only being stapled 78 Theory of operation ENWW PI2 P114 P17 Figure 40 Sensors multifunction finisher 2 of 5 Number Description Function Location PI2 Paddle home position sensor Detects the paddle at the home position Whole unit P13 Swing guide home position sensor Detects the swing guide at the home Whole unit position P15 Aligning plate home position Detects the aligning plate back at the Whole unit sensor back home position P16 Processing tray sensor Detects the media in the processing tray Whole unit P17 Delivery belt home position sensor Detects the delivery belt at the home Whole unit position P18 Tray paper sensor Detects the paper in the delivery tray Whole unit PI9 Paper surface sensor Detects the delivery tray at the home Whole unit position P114 Staple fold motor clock sensor Detects the clock signal from the staple Whole unit fold motor ENWW Chapter 5 Theory of operation 79 Figure 41 Sensors multifunction finisher 3 of 5 Number Description PI PI10 P111 P112 P132 80 Theory of operation Feed path sensor Folding position sensor Folding home position sensor Stack feed roller upper home position sensor Booklet sensor Function Detects the media in the feed path Detects the paper in the folding position Detects the fold roller a
140. emoving and replacing 101 front removing and replacing 96 internal path removing and replacing 100 covers stacker back inner removing and replacing 130 back removing and replacing 132 controller PCA removing and replacing 135 diagrams and part numbers 271 foot removing and replacing 134 front inner removing and replacing 130 front removing and replacing 131 covers stapler stacker back inner removing and replacing 130 back removing and replacing 132 controller PCA removing and replacing 135 diagrams and part numbers 267 foot removing and replacing 134 front inner removing and replacing 130 front removing and replacing 131 CPUs 73 critical error messages 202 curl troubleshooting 231 D DC controller PCB 56 declaration of conformity 8 bin mailbox 35 multifunction finisher 32 stacker 34 stapler stacker 33 deflector weight multifunction finisher diagrams and part numbers 259 removing and replacing 107 delivery head assembly removing from 8 bin mailbox 187 delivery head motor removing from 8 bin mailbox 174 delivery motor 76 delivery rollers 58 delivery tray 57 ENWW ENWW diagnostic LED PCA removing from 8 bin mailbox 191 diagnostics 8 bin mailbox 241 multifunction finisher 234 237 paper path test 250 stacker or stapler stacker 239 different paper size error message 208 DIP switches 234 235 238 dispose assembly multifunction finisher 259 dispose subcover multifunction finisher diagrams and part numbers
141. er removing and replacing 156 power supply operation 74 slide home position 59 stacker 84 271 stacker bin full 68 stapler bin full 64 stapler stacker 83 stapler stacker part numbers 267 testing 238 serial number 8 bin mailbox 22 multifunction finisher 19 stacker 21 stapler stacker 20 service approach 36 90 service LED 8 bin mailbox messages 223 multifunction finisher messages 203 stacker messages 218 stapler stacker messages 211 service LED PCA multifunction finisher diagrams and part numbers 258 removing and replacing 123 service mode 8 bin mailbox 241 multifunction finisher 233 printer 233 stacker or stapler stacker 239 setup requirements 8 bin mailbox 41 all products 38 multifunction finisher 39 stacker or stapler stacker 40 side stitching 59 size specifications product 8 bin mailbox 31 multifunction finisher 28 stacker 30 stapler stacker 29 sizes supported media 8 bin mailbox 47 multifunction finisher 44 stacker 46 stapler stacker 46 skew specifications multifunction finisher 49 slide home position sensor 59 slide motor 59 slide PCB 59 solenoids alienation 77 circuitry 73 flapper 77 power supply operation 74 tests 238 sorting operations 58 space requirements 8 bin mailbox 41 multifunction finisher 39 stacker or stapler stacker 40 specifications 8 bin mailbox 18 31 capacity 48 50 installation 38 job offset 58 media supported 44 multifunction finisher 16 28 stacker 17 30 stapler stacker 17 2
142. er back right o oooooooooonooooomooooo 127 Stationary castor iron NGA 455936735 ot de t id e re dts c e hed s 128 3 000 sheet stapler stacker and 3 000 sheet stacker external doors and covers 129 FACE UP DIN dura p acea vate quedo KA Lodi ia ie das 129 otapler stacker bin stapler stacker only or stacker bin stacker only 129 Back inner cover and front inner cover lille 130 ELONECOVEN quise tout ha ds se d idt Bde Boe a dons ode mn Rn add 131 sci ee Rr c r ME EN 132 FOOL COVE MT 134 Controle PCA COVEI qol un AA dais Baia don ra o ANA 135 POO MASSE MMO s s oco do eenen RR Dea oed edt e ca i e ec BAK aed ey dh Ds dedi id ma 136 3 000 sheet stapler stacker and 3 000 sheet stacker assemblies 137 Flipper assembly llelleeeeleeee RR rn 137 Papek paln assembly acumsan actes utu ac bg xe kaon on ROC dO e Made Eder do 138 Accumulator wings stapler stacker only cee eee eee 139 Faper stoD ClIDS vidad Grate tach dae as 140 Accumulator assembly stapler stacker ONly o o oooooooooononoooo 141 Carriage assembly stapler stacker only llle 144 Offset module stacker only o oooooooooonara n 146 Stapler stapler stacker only a 148 Controller POR sem e dde ti BR dete dates did 150 POWEr SUDDIV rad ona ana ad dica er ae a don NOR do cV Manu d esd hone da 152 AO E NO 153 Mendo SINE astuta SO rr eb o pea
143. er stacker error messages 217 stapler stacker operations 63 straightest 231 testing 241 250 paper path assembly stacker diagrams and part numbers 272 removing and replacing 138 paper path assembly stapler stacker diagrams and part numbers 269 removing and replacing 138 paper pushing plate 60 61 paper stop clips stacker diagrams and part numbers 271 removing and replacing 140 paper stop clips stapler stacker part number 267 removing and replacing 140 part numbers 8 bin mailbox alphabetical 283 8 bin mailbox numerical 284 models 252 multifunction finisher alphabetical 264 multifunction finisher numerical 265 stacker or stapler stacker alphabetical 273 stacker or stapler stacker numerical 275 parts ordering 36 remanufactured 36 removing and replacing 89 path cover removing and replacing 100 PCBs finisher controller 56 73 slide 59 video controller 73 physical specifications 8 bin mailbox 31 41 multifunction finisher 28 39 stacker 30 40 stapler stacker 29 40 power specifications 8 bin mailbox 31 multifunction finisher 28 stacker 30 stapler stacker 29 power supply 8 bin mailbox operations 75 part number 281 removing 169 power supply multifunction finisher diagrams and part numbers 255 263 operations 74 removing and replacing 124 switch 236 power supply stacker diagrams and part numbers 272 locating 26 operations 74 removing and replacing 152 power supply stapler stacker diagrams and part n
144. essage 2 Make sure that the media is well aligned in the input trays 3 Make sure that the media is not wrinkled before arriving to the output device 4 Make sure that the media is coming out in the offset module well centered If this is not the case then check the input trays to make sure that paper is centered and not closer to either front or back 5 Make sure that the media is not touching the plastic arms wings in the offset module 6 Make sure that customers are not blocking the exit of the offset module when waiting for their print jobs 7 Check for interference at the exit of the offset module NOTE Paper with excessive curl can block the exit 8 Make sure that the paper stopper clips are in their correct position 9 Replace the offset module as needed 10 Replace the paper path assembly as needed 220 Troubleshooting ENWW Table 29 Control panel and event log messages 3 000 sheet stacker continued Event log if connected to Control panel 9500 9500mfp 9050 message 9000 9000mfp 9050 9040mfp User LED Service LED Description 66 12 40 66 12 40 66 12 40 66 12 40 Amber solid Red 5 blinks The offset module does not Output device reach the offset position failure Either the offset module or the controller circuitry of the module is damaged Recommended action NOTE The device is operable under this condition However the device might offset poorly or fail to offset 1 Analyze the event log for frequency
145. ets at a time to the poper input area Sheets will be sent to the stocker bin Service LED Flashing Patterns ond will be stapled as follows Next 2 sheets No stoples M LED Blinking Next 2 sheets stople ing Pattern Next 2 sheets 2 stoples Green Solid Device OK Nest 2 sheet 3 stoples Next 2 sf 6 stoples Green Blinking Device detached from the printer Next 2 sheets stople angled at 40 Stapler door open 2 Next 2 sheets restorts the cycle to the foce up bin Yellow Jom in flipper 1 Note in cose of paper jam remove the paper ond then push and release the interlock Jam in path 2 pwitch to reset the unt Jam in occumulotor 3 Stocker Bin Test Jom in carnage stopler 4 Block the upper optical sensor and obterve the movement of the stocker bin Red Malfunction in flipper Face Up Bin Full Sensor Test Malfunchon in path wy ou and hold up the bin full flog until the user LED blinks Amber it should blink within Malfunction in occumulator 3 Malfunchon in cornoge stopler 4 DE emer test TR Malfunction in troy stock holder 6 Block the upper optical sensor until the stocker bin reaches the bottom of its motion triggering the stocker bin full sensor The user LED should blink Amber Malfunction in controller PCA 5 520 Coss 80 00 PI 3 000 sheet stapler stacker and 3 000 sheet stacker diagnostics label Chapter 7 Troubleshooting 239 Service mode tests Stapler test stacker test Note Any stapler settings or offset settings th
146. exit service mode 1 Slide the service mode switch on the controller PCB to the normal position 2 Reinstall the controller PCB Press the interlock switch during the test to perform a reset and to restart the test Service mode diagnostics Diagnostics labels are attached to the PCB covers of the 3 000 sheet stapler stacker and the 3 000 sheet stacker La CB085A HP 3000 Sheet Stopler Stacker Service Diagnostics Y Matos gt Bo sure to turn the printer OFF before performing this operation Notes Alter the test is periormed the switch must be moved back to the To run this test you must use Letter or A4 size poper ONLY Feed paper straight eee ia ond the controller PCA cover must be centered ond slowly to ovoid skews ond jams I a jam occurs releose the E interiock gwich ond depress again to reset the unit elf the occumulator carriage or controller PCA modules are Setting the Service Mode you must perform a calibration described in the service 1 Remove the controller PCA cover 2 Slide the controller PCA switch towards you to the ON positron 3 With the service mode enabled the dence performs o power up sequence ond remains ready to recewe paper led monuolly Feed 7 sheets of a fime to the paper input area Sheets will be sent to the foce up bin The blinking of the service LED s will be 0 5 seconds ON 0 5 seconds OFF during the coding sequence After o 2 seconds delay the sequence will be repeated Feed 2 she
147. f the aligning plate home position sensor back PI5 see page 79 by using the sensor test see Testing sensors and switches on page 238 3 Make sure that the alignment plate rear wing is seated correctly If it is not then reseat it 4 Make sure that the alignment plate rear wing is not broken If it is broken then replace it 5 Verify that the connectors at the controller PCA are correctly seated and check the harness connection at each end 6 Turn the printer or MFP off and then on again to see if the jam persists 7 Ifthe harness is connected but the message persists then replace the controller PCA 206 Troubleshooting ENWW Table 27 Control panel and event log messages multifunction finisher continued Event log if connected to Control panel 9500 9500mfp 9050 message LJ9000 9000mfp 9050 9040mfp User LED Service LED Description 66 12 36 66 12 36 66 12 36 66 12 36 Red solid Red 3 blinks A stacker bin up and Output device Green 6 blinks down motor M6 failure failure has occurred Recommended action 1 Make sure that the stacker bin presses the paper level sensor flag and activates the paper surface sensor PI9 see page 79 If it does not then check the stacker bin to make sure that it is not bent in the upward position If it is bent upward press the bin down to put the stacker bin back in its correct position 2 Test the stacker bin up and down motor M6 by using the motor test
148. face cable e Separate the output device from the printer zx Place the output device on an ESD mat If an ESD mat or an ESD protected workstation is not available discharge body static and ground the output device chassis before servicing the output device e Remove the attachment rod assembly 90 Removal and replacement ENWW Multifunction finisher external doors and covers Stapler door 1 Open the stapler door 2 Remove one small self tapping screw callout 1 to release the strap 3 Remove the e clip callout 2 from the hinge 4 Slide the door upward to remove it from the pins Figure 47 Stapler door ENWW Chapter 6 Removal and replacement 91 Product release handle 1 Open the stapler door 2 Use a flatblade screwdriver to lift and release the tab callout 1 3 Lift the handle upward to release an internal tab callout 2 and remove the product release handle 3 ein a ium ee m y Nah 4 F F F r p Fa a Fr F ji i Figure 48 Product release handle 1 of 2 92 Removal and replacement ENWW Reinstall notes Complete these actions before reinstalling the product release handle e Move the internal latching mechanism callout 3 toward the left side of the multifunction finisher e Be sure to align the spring callout 4 with the inside edge callout 5 of the product release handle CAUTION If the product release handle is not reinstalled correctly the mu
149. fications for the multifunction finisher o 58 Offset specifications for the 3 000 sheet stapler stacker 65 Offset specifications for the 3 000 sheet stacker 68 Motors solenoids and clutches for feeding and aligning media 76 MOLES conse AA 77 Control panel and event log messages multifunction finisher 203 Control panel and event log messages 3 000 sheet stapler stacker 211 Control panel and event log messages 3 000 sheet stacker 218 Control panel and event log messages 8 bin mailbox 223 Consumables and documentation 0 0000 eee eee 252 COMMON hardware cuu xac ee dete t doe da V ah Cue Mo ap edt e ea bd 253 HP recommended torque values llli 253 Multifunction finisher system assembly 0 0000 eee eee ee 254 Mounting hardware 0 0 cc eet eens 255 External panels and covers a 256 Internal components 1 of 2 llle 257 Internal COMpPONENIS 2 012 saaan dai iaa Rc deg 258 Dispose assembly ce ee eee teens 259 Paper feeder assembly ccc ee ee eee eee 260 Reverse assembly 0 0 cc eee eee eens 261 FOA SEMON RTT I TIS Hees AA 262 POB ASSEMDIY Ec 263 Alphabetical parts list multifunction finisher a 264 Numerical parts list multifunction finisher o o oo oooooonoooo 265 3 000 sheet stapler
150. from an interface or environment Troubleshooting flowchart 8 bin mailbox results might vary depending on the operation mode The recommended operation mode to perform this test is mailbox 198 Troubleshooting ENWW Troubleshooting by using the event log and the control panel messages Note ENWW Event log Use the event log to diagnose and troubleshoot output device errors and intermittent Tae Mus can E ii or display the event log from the control panel Select 2147 EUEHT LOG or A sample printed event log appears on page 248 The event log is a last in first out LIFO ordered listing of the last 50 entries The printed event log contains four columns that show event number page count error code and description The description gives detail to the error messages The information is useful for troubleshooting The event log should contain details about the following issues Critical errors Jams Sensors sensing out of range conditions Deleted jobs Unexpected paper size errors Complex page errors Buffer overflow errors NVRAM changes Diagnostics tests Interpreting the event log Each individual entry in the log is called an error while all errors that occur at the same page count are called an event For details about each error that comprises an event and to better understand the event see page 203 Events usually conclude with a time out or with no response from the device error
151. g and replacing 128 casters stacker diagrams and part numbers 272 removing and replacing 159 casters stapler stacker diagrams and part numbers 269 removing and replacing 159 circuitry multifunction finisher 73 cleaning the product 52 clearing adjustment values 246 clearing jams 230 clutch saddle 77 tests 238 codes for motor errors 76 codes error 200 configuration page printing 202 249 consumables part numbers 252 control panel messages 8 bin mailbox 223 multifunction finisher 203 stacker 218 stapler stacker 211 types of 202 controller PCA cover stacker diagrams and part numbers 271 removing and replacing 135 controller PCA cover stapler stacker diagrams and part numbers 267 removing and replacing 135 controller PCA 8 bin mailbox removing 183 controller PCA multifunction finisher diagrams and part numbers 263 paper feeding operations 56 removing and replacing 121 controller PCA stacker diagrams and part numbers 272 operations 66 removing and replacing 150 controller PCA stapler stacker diagrams and part numbers 269 operations 62 removing and replacing 150 covers 8 bin mailbox back removing 162 blind removing 167 bubbled removing 160 diagrams 277 front removing 161 part numbers 278 top removing 164 covers multifunction finisher back removing and replacing 98 diagrams and part numbers 256 259 dispose subcover removing and replacing 100 error messages 208 foot diagrams and part numbers 255 foot r
152. g the troubleshooting process llle 196 Preliminary operating checks eee 197 Troubleshooting flowchart llli 198 Troubleshooting by using the event log and the control panel messages 199 016 paTnAES INET DEM LA AD HEAD LED kA ae a R 199 Event log MESSAGES x ada arar dede ae daa a ob NA dido 200 Device error conditions llli 200 Control panel messages s 202 Multifunction finisher control panel and event log messages 203 3 000 sheet stapler stacker control panel and event log messages 211 3 000 sheet stacker control panel and event log messages 218 8 bin mailbox control panel and event log messages 223 Troubleshooting jams llle n 230 JANIS 4 3 95x 5143 PP EVE serra ORAE RE CAEN STET FS 230 9 cui AAP 230 Troubleshooting media problems aa 231 Determine the problem source print media or output device 231 Isolate a paper path 23 3 woe diae r ud Cyn Mo HR DAG d 231 Isolate a media brand llli 232 Isolate a media type o ooooooooo ns 232 Using the service level diagnostics llle 233 Service mode printer or MFP a 233 Service mode multifunction finisher o oooooooooooooo 233 Service mode 3 000 sheet stapler stacker and 3 000 sheet stacker 239 Service mode 8 bin mailbox llle 241 Perform
153. ge persists then complete the following steps 1 Verify the functionality of the stapler full stack sensor PI25 see page 82 by using the sensor test see Testing sensors and switches on page 238 2 Verify that the connectors at the controller PCA are correctly seated and check the harness connection at each end 3 If the harness is connected but the message persists then replace the controller PCA 208 Troubleshooting ENWW Table 27 Control panel and event log messages multifunction finisher continued Event log if connected to Control panel 9500 9500mfp 9050 message LJ9000 9000mfp 9050 9040mfp User LED Service LED Description Install booklet None None None The booklet bin either bin is not installed or is installed incorrectly Recommended action 1 Make sure that the booklet bin is installed correctly 2 Make sure that the booklet bin sensor flags are not broken 3 Verify that the connectors at the controller PCA are correctly seated and check the harness connection at each end 4 lf the harness is connected but the message persists then replace the controller PCA 5 f after you replace the controller PCA the message persists then replace the booklet bin assembly Install stapler None None None The stapler unit either unit is not installed or is installed incorrectly Recommended action 1 Make sure that the stapler unit is installed correctly 2 Verify that the connectors at the controller PC
154. ge persists then replace the controller PCA Different paper None None None Red blinking Different paper sizes size in job including different paper lengths are being used for a single print job Recommended action 1 Make sure that all pages in the print job are configured for the same size of paper 2 Make sure that all pages in the print job are configured for the same length of paper NOTE Different lengths of paper within the same job can be stapled but all pages must be fed into the printer or MFP short edge first Finishing None None None Red blinking Yellow blinking The finishing option is unavailable unavailable until all of the media in the stacker bin is removed Recommended action Several causes exist for the finishing unavailable message The stacker bin has 30 stapled jobs and the stacker tray is below the staple full stack sensor At power on or when the multifunction finisher is coming back from PowerSave mode paper is in the stacker bin and the stacker bin is below the staple full stack sensor Staple finishing options such as landscape image stapling front and portrait image stapling back are mixed The combination of print jobs can cause the finishing unavailable message Envelopes were sent to the stacker bin Removing all of the media from the stacker bin usually solves the finishing unavailable problem If after you remove all media from the stacker bin the messa
155. hapter 6 Removal and replacement 151 Note ESD Figure 119 Figure 120 Power supply See figure 119 for the stapler stacker or figure 120 for the stacker 1 Remove the controller PCA cover See page 135 Unplug the power cable callout 1 from the power supply 2 3 Unplug the cable from the controller PCA callout 2 4 Stapler stacker Use a Torx 20 screwdriver to remove eight screws figure 119 callout 3 from the cover and lift out the power supply and the cover Stacker Use a Torx 20 screwdriver to remove one screw figure 120 callout 3 from the bracket and lift out the power supply and the bracket 41 de v ra af J Y a E LI y Stapler stacker power supply irm t Stacker power supply 152 Removal and replacement ENWW LED PCA 1 Remove the following FRUs e Face up bin See page 129 yA e Stapler stacker bin See page 129 ESD Front inner cover See page 130 Front cover See page 131 Unplug one cable callout 1 from the LED PCA Push the release tab callout 2 and lift out the LED PCA Figure 121 LED PCA ENWW Chapter 6 Removal and replacement 153 Interlock switch 1 Remove the following FRUs e Face up bin See page 129 e Stapler stacker bin See page 129 e Back inner cover See page 130 Back cover See page 132 2 Unplug two cable connectors callout 1 from the interlock switch 3 Squeeze the top and the bottom of the interlock switch c
156. he error condition To exit service mode To return to normal operation mode perform the following steps 1 Move the 8 bin mailbox power supply switch to the lower position Make sure that you perform step 1 If the switch is left in the upper position the output device will not work correctly 2 Connect the 8 bin mailbox Jet Link cable to the printer or MFP 3 Attach 8 bin mailbox to the printer or MFP 4 Turn on the printer or MFP 8 bin mailbox LEDs status interpretation Condition User LED Service LEDs Causes notes 8 bin mailbox ON The 8 bin mailbox is connected correctly and no problems exist Self test mode Indicates a test mode to test the 8 bin mailbox without the printer or MFP connected The power supply switch is in the wrong position Abnormal condition bin A flipper problem full jams user exists intervention errors A head problem exists An elevator belt or bin problem exists 242 Troubleshooting ENWW Note ENWW Condition User LED Malfunctions Service LEDs Causes notes e A flipper problem exists A head problem exists An elevator belt or bin problem exists A PCA problem exists For more information about error messages jam codes user intervention errors malfunctions and recommended actions see 8 bin mailbox control panel and event log messages on page 223 Chapter 7 Troubleshooting 243 Performing calibration and adju
157. he front cover To reinstall CAUTION To prevent damage make sure that the three locking tabs not shown are locked into the product frame before you reinstall the screws Install the long screws in the top holes on the front cover ENWW Chapter 6 Removal and replacement 131 Figure 99 Back cover 1 Remove the following FRUs e Face up bin See page 129 e Stapler stacker bin See page 129 e Back inner cover See page 130 e Front inner cover See page 130 Use a small flatblade screwdriver to release the bubbled cable cover Remove the cable cover callout 1 Eg es ld o e pu oom E mem Ls Ao rd 7 n Back cover 1 of 2 132 Removal and replacement ENWW 4 Use a Torx 20 screwdriver to remove three screws callout 2 5 Press and hold the interlock switch callout 3 while lifting the cover upward until the cover releases from the output device AA a al al ma Figure 100 Back cover 2 of 2 6 Guide both cables out of the cavity To reinstall CAUTION To prevent damage make sure that the three locking tabs not shown are locked into the output device frame before you reinstall the screws Install the long screws in the top holes on the back cover ENWW Chapter 6 Removal and replacement 133 Foot cover 1 Remove the following FRUs 2 Grasp the sides of the foot cover and pull it out and up to clear the locating pin Face up bin
158. he jam 3 Check the sensor diagram for sensor position identification 4 Make sure that the flipper sensors are in the correct position and that there are no loose parts on the module 5 Make sure that the flipper connections are correct 6 Make sure that the controller PCA connections are correct 7 Make sure that the grounding line is in good condition by checking the electrical continuity between the guide beam and the specific point of the line 8 If the error persists replace the flipper 13 12 02 13 12 02 Amber blinking Red blinking A delay jam exists in the entry sensor Jam in left accessory The timeout to receive media expired before the sheet reached the ENTRY sensor Recommended action Check the event log to see if jams fuser duplexer are related to media not arriving in time Make sure that the media is not wrinkled or damaged Make sure that the 8 bin mailbox has the latest firmware version Make sure that the correct media type is being used in the printer or MFP Check if the error occurs when non standard media is used Use standard media to see if the jam persists Make sure that the grounding line is in good condition by checking the electrical continuity between the guide beam and the specific point of the line 8 If the error persists replace the flipper 13 12 03 13 12 03 Amber blinking Red blinking A stay jam exists in the entry sensor The Jam in left accessory ENTRY sensor remains activated longer than expecte
159. he printer Chapter 6 Removal and replacement 97 Back cover 1 Remove six screws callout 1 2 Lift the lower section of the cover upward to release an internal tab callout 2 Figure 54 Back cover 1 of 2 3 Lift the cover slightly and then slide it toward the output bins to release an internal tab callout 3 4 Slide the power cord and Jet Link cable through the large holes in the cover and remove the cover Figure 55 Back cover 2 of 2 98 Removal and replacement ENWW Upper panel assembly top door 1 Remove one screw callout 1 2 If the stacker bin callout 2 blocks the screw push the stacker bin downward CAUTION Use light pressure to push the stacker bin down slowly Quick or heavy pressure can break the bin 3 Slide the small plastic cover callout 3 toward the stacker bin to remove it Note It might be easier to remove the small plastic cover if you open the top door callout 4 first Figure 56 Upper panel assembly 1 of 2 4 Open the top door and release the plastic holding strap callout 5 5 Lift the cover straight up to remove tt Figure 57 Upper panel assembly 2 of 2 ENWW Chapter 6 Removal and replacement 99 Internal path cover dispose subcover 1 Remove the following covers Front cover See page 95 e Back cover See page 98 Upper panel assembly See page 99 Remove one screw callout 1 Unplug the cable connector callout 2 and then remove the c
160. he problem by using the Troubleshooting flowchart on page 198 Repair is usually accomplished by an assembly level replacement of field replaceable units FRUs Some mechanical assemblies can be repaired at the subassembly level Hewlett Packard does not support replacement of components on the printed circuit assemblies Parts and supplies Consumables and documentation on page 252 contains FRU and replacement part numbers and contains information about products that are specifically designed for the output device Replacement parts can be ordered from the HP Customer Support HPCS organization Exchange program Hewlett Packard might offer remanufactured assemblies for parts These can be ordered through HPCS Warranty For warranty information and requirements see the user guide for the printer 36 Product information ENWW ENWW Installation Chapter contents Environmental requirements ee ee eee ee eee 38 Physical requirements aaa 39 Multifunction finisher ee ee ee eee 39 3 000 sheet stapler stacker and 3 000 sheet stacker 40 8 bin mailbox ee ee ee eee 41 Chapter 2 Installation 37 Environmental requirements 38 Installation The electrical and environmental specifications must be maintained to ensure the correct operation of the output device Consider the following points before installing the output device Install in a well ventila
161. hes 20 5 inches ii _ o Jie 1 004 mm 39 5 inches 536 mm 21 1 inches Figure 16 3 000 sheet stapler stacker side view and top view 40 Installation ENWW 8 bin mailbox 480 mm 18 9 in 435 mm 630 mm 17 1 in 24 8 in bag MU am 918 mm 36 1 in Na S WO fe Figure 17 8 bin mailbox top view and side view ENWW Chapter 2 Installation 41 42 Installation ENWW ENWW Operation Chapter contents Supported Medid vz AA AAA 44 Multifunction finisher ee IRR 44 3 000 sheet stapler stacker 0 eee 46 3 000 sheet stacker 0 ee eee eee 46 8 bin MAIllbOX o 47 Sina medidas ra s2occreee bade Sete rod AA 48 Multifunction finisher llle 48 3 000 sheet stapler stacker llli 50 3 Operation 43 Supported media Output bin Stacker bin bin 1 capacity face up Stacker bin bin 1 capacity face down Stapling capacity of stacker bin bin 1 or booklet bin bin 2 per job 44 Operation Multifunction finisher Capacity Media Feeding orientation Up to 1 000 sheets of 75 g m 20 Ib Letter ISO A4 e PorL bond stacked of letter A4 5 Legal ledger e P Up to 500 sheets of 75 g m 20 Ib bond executive ISO A3 ISO stacked of legal B4 or ledger A3 A5 JIS B4 JIS B5 Custom sizes e PorL when Minimum 98 x 191 mm longer edge is 8 9 x 7 5 inches 312 mm or less Maximum 312 x470 o P when longer mm
162. ialization and power on sequence using the event log and the control panel This section contains the procedures for correcting power supply problems messages page 199 Paper path test page Is it possible to perform a paper path test 250 This section contains information about troubleshooting paper path and print media problems 196 Troubleshooting Information pages Is the media in use acceptable for this output device page 249 This section contains information about how to identify print media problems and correct them ENWW Note ENWW Preliminary operating checks Make sure that the conditions in the following lists are met before troubleshooting a specific output device problem Installation environment e The output device is plugged in and specified power is delivered e Supported print media is being used e The output device is positioned on a solid level surface e The line voltage does not vary more than 1096 from the nominal rated value specified on the power rating label A 15 amp 110 V dedicated circuit is required If the circuit is not a 15 amp dedicated circuit then nonexistent jam conditions and incorrect error messages can occur e The operating environment for the output device is within the temperature and humidity specifications see table 3 on page 28 e The output device is not exposed to direct sunlight sudden changes in the environment can cause media handling proble
163. ications 8 bin mailbox 31 multifunction finisher 28 stacker 30 stapler stacker 29 supplies part numbers 252 switches multifunction finisher DIP 234 235 electric circuitry 73 interlock diagrams and part numbers 261 interlock removing and replacing 114 power supply 236 stapling door diagrams and part numbers 258 stapling door removing and replacing 113 testing 238 switches stacker diagrams and part numbers 272 interlock removing and replacing 154 switches stapler stacker diagrams and part numbers 269 interlock removing and replacing 154 safety removing and replacing 155 T temperature specifications 8 bin mailbox 31 multifunction finisher 28 stacker 30 stapler stacker 29 tests 8 bin mailbox 241 mechanical 238 multifunction finisher 234 237 paper path 250 stacker or stapler stacker 239 switches 238 theory of operations 8 bin mailbox jam detection 71 modules 69 motors 77 power supply 75 power on sequence 55 sensors 85 theory of operations multifunction finisher circuitry 73 job offset 58 motors 76 power supply 74 power on sequence 54 sensors 78 stacking 57 stapling 59 theory of operations stacker bin full detection 68 jam detection 67 modules 66 power supply 74 power on sequence 54 sensors 84 theory of operations stapler stacker bin full detection 64 jam detection 63 modules 62 power supply 74 power on sequence 54 sensors 83 timing belt removing and replacing 118 tools required 89 top cover 2
164. ice output device output device or other output device DN O X e Zz indicates a jam or hardware malfunction that is identified by an internal numerical error code e 66 hardware malfunction Indicates how the paper handling controller identifies the Jet Link position at start up Indicates the device type paper handling controller input device output device output device or other output device DN ox X e Zz indicates a jam or hardware malfunction that is identified by an internal numerical error code Note The internal numerical error code matches the service LED pattern Device error conditions The following are operating errors Stacker bin full Booklet bin full Staples low Stapler out of staples Too many sheets to staple Too many sheets to make a booklet The following are open door errors e Output device is detached from printer or MFP e Stapler door is open or not closed correctly e Top cover is open or not closed correctly 200 Troubleshooting ENWW The following are jam errors e Media is not reaching a sensor within a specific time e Media stopped at a sensor Hardware malfunctions are classified by the cause and location of the failure and are the result of a failing sub assembly ENWW Chapter 7 Troubleshooting 201 Control panel messages Be sure to read the exact text of the control panel message including the error message number and the text in order to locate
165. ing calibration and adjustment aaa 244 Multifunction finisher 0 2 llle 244 3 000 sheet stapler stacker l l ee eens 247 Using troubleshooting tools llli 248 PVC OG i bob tse rm te eed ee ee he eo ewe Bored mate 248 Information PageS 2 ce rn 249 Paper path LES ua ov twos ostra eae Oe e 250 User LED light patterns 0 2 26 oe dh donee Rex owe Rom 3e genes 250 ENWW Chapter 7 Troubleshooting 195 Understand Note ing the troubleshooting process The troubleshooting process is a systematic approach that addresses the primary problems first and then other problems to discover the causes for output device malfunctions and errors The troubleshooting flowchart on page 198 illustrates the primary steps for troubleshooting An answer to a troubleshooting question allows troubleshooting to proceed to the next primary step If an answer indicates that additional testing and correction is needed proceed to the appropriate section in this chapter and follow the directions there After completing the additional testing and correcting the problem proceed to the next primary step Always follow this process in sequence Failure to do so can result in increased repair time difficulty and expense This list describes the basic questions to answer and provides the corresponding troubleshooting sections that define the problem s Troubleshooting by Does the printer or MFP perform the init
166. inimum 15 0 amps recommended circuit capacity 220 volt models 220 V 10 50 to 60 Hz 2 Hz Or 220 to 240 V 10 60 Hz 2 Hz 6 5 amps Table 15 Power consumption 8 bin mailbox Printer state 100 to 127 volt models Printing 34 3 watts Standby 11 watts PowerSave 0 1 watt 220 to 240 volt models 32 6 watts 10 3 watts 0 6 watt Table 16 Operating and storage environment 8 bin mailbox Variable Operating temperature Operating humidity Storage temperature Storage humidity Allowable condition 10 to 32 5 C 50 to 95 F 20 to 80 0 to 45 C 32 to 113 F 20 to 80 Chapter 1 Product information 31 Regulatory information Declaration of Conformity multifunction finisher Declaration of Conformity according to ISO IEC Guide 22 and CEN CENELEC EN 45014 Manufacturer s Name Hewlett Packard Company Manufacturer s Address Montemorelos 299 Guadalajara Jalisco 45060 Mexico declares that the product Product Name HP Multifunction Finisher Model Number C8088A C8088B Product Options N A conforms to the following Product Specifications Safety IEC 950 1991 A1 A2 A3 A4 EN 60950 1992 A1 A2 A3 A4 A1 1 IEC 825 1 1993 EN 60825 1 1994 Class 1 Laser LED UL 1950 Third Edition CISPR 22 1997 EN 55022 1998 Class B EN 55024 1998 EN 61000 3 2 1995 EN 61000 3 2 1995 EN 61000 3 3 1994 EN 61000 3 3 1995 FCC Title 47 CFR Part 15 Class B ICES 003 Issue 3
167. inisher C8088A 19 Sample identification label multifunction finisher C8088B 19 Sample identification label 3 000 sheet stapler stacker 20 Sample identification label 3 000 sheet stacker 21 Sample identification label 8 bin mailbox 6 0 0 ce ee 22 External assembly locations multifunction finisher front view 23 External assembly locations multifunction finisher back view 23 Cross section multifunction finisher llle 24 External assembly locations 3 000 sheet stapler stacker front view 25 External assembly locations 3 000 sheet stapler stacker back view 25 Cross section 3 000 sheet stapler stacker 26 Cross section 3 000 sheet stacker 0 ccc eee ee 26 External assembly locations 8 bin mailbox left side view 27 External assembly locations 8 bin mailbox right side view 27 Multifunction finisher side view and top VieW o o o oooooooooo o 39 3 000 sheet stapler stacker side view and top viem 40 8 bin mailbox top view and side view nooo 41 BASIC OPEfallON paa criar aaa cad 56 Simple stacking face down delivery cc eee ee 57 Simple stacking face up delivery nooo 57 JOB OMS elites datada ls date dL e out lt AHE ao de 58 Staple POSIIONS
168. isconnect two wires callout 1 and then press two retaining tabs callout 2 Figure 173 Interlock switch 3 Remove the interlock switch 190 Removal and replacement ENWW Diagnostic LED PCA 1 Remove the back cover See page 162 2 Disconnect two flat cable connectors callout 1 and remove one screw callout 2 Figure 174 Diagnostic LED PCA 3 Remove the diagnostic LED PCA ENWW Chapter 6 Removal and replacement 191 User status LED PCA 1 Remove the front cover See page 161 2 Disconnect one cable connector callout 1 and remove one screw callout 2 Figure 175 User status LED PCA 3 Remove the user status LED PCA 192 Removal and replacement ENWW Adjustable fixed and extended fixed casters Note The procedure for removing all of the casters is the same 1 Carefully lay the 8 bin mailbox on its front side 2 Select the caster that you want to remove and then remove two screws callout 1 v E Figure 176 Adjustable and fixed casters 3 Remove the caster ENWW Chapter 6 Removal and replacement 193 Attachment assembly 1 Carefully lay the 8 bin mailbox on its front side 2 Using needle nose pliers remove the e clip callout 1 and release the pivot pin callout 2 3 Remove one screw to release the grounding wire callout 3 Figure 177 Attachment assembly 4 Remove the attachment assembly 194 Removal and replacement ENWW Troubleshooting Chapter contents Understandin
169. ixed and extended fixed Casters 0 0 0c cee ees 193 Attachment assembly a 194 7 Troubleshooting Understanding the troubleshooting process 0 eee eee 196 Preliminary operating checks 0 ce eee ee ees 197 Troubleshooting flowchart llle 198 Troubleshooting by using the event log and the control panel messages 199 uci E IT 199 EVEN 0G Messages 2 0 ABE KAKA BAKBAKAN adi ee dto did k 200 Device error conditions llle rss 200 Control panel messages 1 o 202 Multifunction finisher control panel and event log messages 203 3 000 sheet stapler stacker control panel and event log messages 211 3 000 sheet stacker control panel and event log messages 218 8 bin mailbox control panel and event log messages 223 Troubleshooting amg passare rica aget aus den ota ROS RUE teens ESTER DER RSISERS 230 JOING RINT ee eee Me we ee eee ey ere eee eee ee eee ae ea eee 230 Clearing AIMS lt 22ccssec2sou 682004552 AAP 230 Troubleshooting media problemS 2 0 0c eee eens 231 Determine the problem source print media or output device 231 Isolate a paper path aum din sehen oon DAGA LAG LGA BAND ee ee ecd oe 231 Isolate a media brand aaa 232 Isolate a media type eee ee eee eens 232 Using the service level di
170. k switch removing and replacing 154 jam detection 63 jam error messages 211 LED PCA removing and replacing 153 media supported 46 modules 62 numerical parts list 275 optical sensors removing and replacing 156 paper path assembly removing and replacing 138 paper stop clips removing and replacing 140 part numbers alphabetical 273 part numbers numerical 275 power supply operations 74 power supply removing and replacing 152 power on operations 54 sensors 83 service mode 239 space requirements 40 specifications 29 stapler removing and replacing 148 stapling adjusting position 245 motors 76 multifunction finisher capacity 48 position calibration multifunction finisher 246 position calibration stapler stacker 247 positions 59 skew specifications 49 stapler stacker capacity 50 stapling door switch multifunction finisher diagrams and part numbers 258 removing and removing 113 stapling unit diagrams and part numbers 254 locating 23 operations 59 recalibrating 245 removing and replacing 104 static precautions 89 ENWW ENWW stationary casters multifunction finisher back right removing and replacing 127 diagrams and part numbers 255 front right removing and replacing 128 stationary casters stacker diagrams and part numbers 272 removing and replacing 159 stationary casters stapler stacker diagrams and part numbers 269 removing and replacing 159 status messages 202 storage specif
171. ker part numbers 267 removing and replacing 156 Index 291 292 Index optional bin 1 full error message multifunction finisher 209 stacker 221 stapler stacker 216 optional bin 2 full error message multifunction finisher 209 stacker 222 stapler stacker 217 ordering parts 36 orientation multifunction finisher media 44 output bins See bins output device failure error messages 8 bin mailbox 227 multifunction finisher 205 stacker 221 stapler stacker 215 output paper path open error message multifunction finisher 209 stacker 222 stapler stacker 217 P paddle motor 76 paddle operations 58 pages per minute multifunction finisher 16 stacker 17 18 stapler stacker 17 paper 8 bin mailbox specifications 18 47 capacity 48 50 different size error message 208 folding specifications 49 jams 230 job offset operations 58 misfeeds or multifeeds 232 multifunction finisher specifications 16 44 stacker specifications 17 46 stacking operations 57 stapler bin full detection 64 68 stapler stacker specifications 17 46 stapling operations 59 troubleshooting 197 231 paper deflector multifunction finisher diagrams and part numbers 259 removing and replacing 107 paper fold roller 60 paper guide wire multifunction finisher diagrams and part numbers 256 removing and replacing 102 paper handling accessory messages 202 paper path multifunction finisher error messages 209 stacker error messages 222 stacker operations 67 stapl
172. ker and 3 000 sheet stacker external doors and covers 129 FCS UN DIN S CRT CPC 129 Stapler stacker bin stapler stacker only or stacker bin stacker only 129 Back inner cover and front inner cover eee eee 130 genero PITT 131 Ba COM Sl de EREMO RC TEUER 132 AA AG Goda ee de eek Be GG aa 134 Controller PCA COVE aa ee o aar a ee eee ees 135 Door assess arcs o a hn ie a od R8 e eim ER UD a ios AR 136 3 000 sheet stapler stacker and 3 000 sheet stacker assemblies 137 FIIPDPErassEMON cias ai ah A Aa 137 Paper path assembly a 138 Accumulator wings stapler stacker Only o o ooooooooo o 139 Paper Ston CUPOS css Ka AN im eect Sy dec a XR dice a pn ot 140 Accumulator assembly stapler stacker only o o o oooooo o 141 Carriage assembly stapler stacker only 144 Offset module stacker only 0 0 00 eens 146 Stapler stapler stacker only 0 0 0 0c eee eens 148 Controller PCA Uus Ree x Ex Brace deal de dle AA 150 ROWEr SUDDIV aa siria don dix aa arado 152 KABIL e carr airis Be ene e oia PA 153 IMEFOCKSWIICN ux a nio AA AA Paa ha A A a 154 Safety switch assembly stapler stacker only 155 Optical KA AA 156 Cable assembly mba a cate S ud noe BINASA BG Sa n EX a dus 158 A AA 159 8 bin mailbox external doors and covers a 160 BUDDIG COVE used cx Ama ahah da haha Binan BM erie Ba bie Sy
173. le UN CA in vent 1 Ul Z AA LN SNP dE n a f H i A A i i LIA M AWAIT NI y i ii j K output finishing devices hp LaserJet multifunction finisher 3 000 sheet stapler stacker 3 000 sheet stacker and 8 bin mailbox service supplement Copyright and License O 2004 Copyright Hewlett Packard Development Company LP Reproduction adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws Part number Q5693 90002 Edition 1 9 2004 The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Trademark Credits Adobe and PostScript are trademarks of Adobe Systems Incorporated MS DOS is a U S registered trademark of Microsoft Corporation ENERGY STAR is a U S registered service mark of the United States Environmental Protection Agency GGL Contents 1 Product information Product featureS dos de oe ale Red oho eras oae wee gd ea de dedo 16 Multifunction finisher C8088A C8088B llle 16 3 000 sheet stapler stacker C8085A
174. lear O0o O O ooo lololol o o Clear all adjustments Adjusting DIP switches that are set for calibration and adjustments and performing procedures that are not available in the service diagnostics label but are in the service manual should only be performed by service personnel Recalibration Recalibrate the multifunction finisher after you replace the controller PCA the stapling unit or the folding mechanism or when the customer requests a recalibration Stapling folding position booklet stitching position 1 Set the DIP switches and turn on the power supply See page 236 2 Adjust the stapling folding position by pressing SW1 direction and SW3 direction Pressing SW1 and SW3 once moves the position approximately 0 14 mm 0 005 inch 3 When the adjustment is complete press SW to save the values in NVRAM 4 Turn off the power supply and set all DIP switches to the off position The stapling folding position can also be adjusted through the control panel Folding position 1 Setthe DIP switches and turn on the power supply 2 Adjust the folding position by pressing SW1 direction and SW3 direction Pressing SW1 and SW3 once moves the position approximately 0 16 mm 0 006 inch 3 When the adjustment is complete press SW to save the values in NVRAM 4 Turn off the power supply and set all DIP switches to the off position Chapter 7 Troubleshooting 245 Alignment p
175. ler PCA 6 If after you replace the controller PCA the message persists then replace the booklet bin full sensor flag 7 f after you replace the booklet bin full sensor flag the message persists then replace the booklet bin assembly Output paper None None None Red blinking Green blinking The interlock switch path open detects an open path Recommended action 1 Make sure that the attachment bracket is installed correctly 2 Make sure that the casters are leveled correctly and that there are no cables between the multifunction finisher and the printer or MFP 3 Verify the functionality of the interlock switch MS2 see page 78 by using the sensor test see Testing sensors and switches on page 238 4 Verify that the connectors at the controller PCA are correctly seated and check the harness connection at each end 5 Ifthe harness is connected but the message persists then replace the interlock switch 6 If after you replace the interlock switch the message persists then replace the controller PCA ENWW Chapter 7 Troubleshooting 209 Table 27 Control panel and event log messages multifunction finisher continued Control panel message Stapler area safety protection activated Stapler low of staples Stapler out of staples Too many pages in job to staple Too many pages to make booklet Event log if connected to 9500 9500mfp 9050 LJ9000 9000mfp 9050 9040mfp User LED Se
176. ligning plate to perform Whole unit 35 motor an alignment cycle M6 Stacker bin up Drives the stacker bin vertically when Whole unit 36 and down motor media is being stacked M7 Staple fold motor Performs a stapling cycle forward anda Folding 41 folding cycle reverse mechanism M8 Staple sliding Moves the stapler from the home position Stapling module 11 motor to the staple position M9 Flipper reverse Drives the reverse roller R7 to flip Flipper assembly 21 22 motor incoming media and feed it in the face and 23 down position M10 Booklet bin slide Drives the sliding bin to move from the Booklet bin 51 motor home position to the bin full position 76 Theory of operation ENWW Figure 38 ENWW Table 25 Motors solenoids and clutches for feeding and aligning media ID Name Function Module Error Code zz M11 Fan motor Provides air flow to the stacker bin to Whole unit N A improve stacking quality SL1 Flapper solenoid Switches the flapper up and down to Flipper assembly 21 22 redirect media to either the face up or and 23 face down position SL2 Alienation solenoid Separates the reverse roller R8 when Flipper assembly 21 22 receiving media and 23 CL1 Saddle clutch Isolates R3 from driving when folding Folding 41 paper mechanism 8 bin mailbox FLIPPER ELEVATOR EJECT SLIDER BELT Motors Table 26 Motors Name Function Module Flipper Transports the sheets from the printer and Flipper delivers them to the fac
177. ling To determine whether a problem is caused by the output device or by the media try the following actions to remedy the situation e Turn media over in the tray to print on the reverse side e Rotate sheets 180 end to end to feed with a different leading edge If the symptoms cease or change in some way assume that the problems are caused by the print media Isolate a paper path Use the straightest paper path Some problems can be avoided by using the straightest available paper path Determine whether the problem is caused by the duplexing process Paper that has just passed through the output device can show increased media curl Media curl increases image dropout and creates pickup and stacking problems When the second pass is made print media might not meet the specifications for moisture and curl Dry paper can hold static charges that affect print quality and stacking of the duplexed page Media shrinkage resulting from a second pass through the output device can cause image misalignment on the duplexed page Isolate the source of the jam Define the source of the media that jams Determine where media jams occur Determine where media stops when a jam occurs and compare it to the information on the event log Chapter 7 Troubleshooting 231 Determine whether the output device is experiencing misfeeds or multifeed jams The following are some possible causes of misfeeds or multifeed jams e The media might be
178. ltifunction finisher will no longer detach from the printer Figure 49 Product release handle 2 of 2 ENWW Chapter 6 Removal and replacement 93 Folding knob 1 Open the stapler door 2 Use needle nose pliers to pinch and release two tabs callout 1 3 Remove the knob Figure 50 Folding knob 94 Removal and replacement ENWW Handle mounting gear 1 Remove the folding knob See page 94 Remove the e clip callout 1 Gently slide the handle mounting gear callout 2 out of the multifunction finisher ein hd Figure 51 Handle mounting gear ENWW Chapter 6 Removal and replacement 95 Front cover 1 Remove the folding knob See page 94 2 Remove three screws callout 1 from inside the stapler door Figure 52 Front cover 1 of 2 96 Removal and replacement ENWW Figure 53 CAUTION ENWW Remove six more screws callout 2 from the front cover Pull one tab callout 3 downward to release it Lift the lower section of the cover upward to release two internal tabs callout 4 and remove the cover 4 5 e Sd nee Front cover 2 of 2 Reinstall note Before you reinstall the product release handle move the internal latching mechanism toward the left side of the multifunction finisher and align the spring correctly see figure 49 on page 93 If the product release handle is not reinstalled correctly the multifunction finisher will no longer detach from t
179. ly and set all DIP switches to the off position Clearing the reversal sensor output voltage flipper sensor clear 1 Set the DIP switches and turn on the power supply 2 Simultaneously press SW1 and SW2 to clear the adjustment value 3 Turn off the power supply and set all DIP switches to the off position Clearing all of the adjustment values 1 Set the DIP switches and turn on the power supply 2 Simultaneously press SW1 and SW2 to clear the adjustment value 3 Turn off the power supply and set all DIP switches to the off position 246 Troubleshooting ENWW 3 000 sheet stapler stacker Staple position calibration The staple position calibration can be used to verify that the stapler is working correctly or to troubleshoot problems with the stapler stacker 1 Press y to open the menus Use A or Y to scroll to ERCE and then press v Enter the service mode PIN code for the engine and then press y Use A or V to scroll to 3THPLER STHCKER and then press y Use A or Y to scroll to and then press y Use A or Y to select the appropriate value and then press y Use A or Y to scroll to and then press v Use A or Y to select the appropriate value and then press v O ON Oo OF FP W N Press PAUSE RESUME to exit the menu and return the printer or MFP to ready ENWW Chapter 7 Troubleshooting 247 Using troubleshooting tools To view or print an event log see the user guide that came with the printer or MFP Event log
180. mailbox part number 279 removing 178 features 8 bin mailbox 18 multifunction finisher 16 stacker 17 stapler stacker 17 feed motor 76 feeding operations booklet folding 60 job offset 58 motors 76 tests 8 bin mailbox 241 tests multifunction finisher 237 tests stapler stacker 240 troubleshooting 230 232 feeding orientation multifunction finisher media 44 field replaceable units FRUs multifunction finisher 254 removing and replacing 89 service approach 36 stacker or stapler stacker 266 finisher controller PCB basic operation 56 circuitry 73 power supply 74 stapling operations 59 finisher See multifunction finisher finishing unavailable error message 208 fixed caster 8 bin mailbox part number 278 removing 193 flapper reverse motor 76 flapper solenoid 77 flappers multifunction finisher 24 flash memory 73 FLEntry sensor 67 flipper assembly 8 bin mailbox part number 279 removing 170 flipper assembly multifunction finisher diagrams and part numbers 256 removing and replacing 115 flipper assembly stacker diagrams and part numbers 272 locating 26 operations 66 removing and replacing 137 flipper assembly stapler stacker diagrams and part numbers 269 locating 26 operations 62 removing and replacing 137 flipper sensor clear 246 flipper 8 bin mailbox 69 77 flowchart troubleshooting 198 fold assembly diagrams and part numbers 262 folding home position sensor 60 Index 287 288 Index folding knob multifuncti
181. moval and replacement ENWW 3 000 sheet stapler stacker and 3 000 sheet stacker external doors and covers Face up bin 1 Tilt the end of the face up bin upward figure 96 callout 1 2 Remove the face up bin Stapler stacker bin stapler stacker only or stacker bin stacker only Note Throughout this chapter this bin is called the stapler stacker bin 1 Unhook the plastic tabs under the bin callout 2 2 Move the bin up until it releases from the frame Figure 96 Face up bin and stapler stacker bin ENWW Chapter 6 Removal and replacement 129 Back inner cover and front inner cover 1 Remove the following bins e Face up bin See page 129 e Stapler stacker bin See page 129 2 Usea Torx 20 screwdriver to remove six screws from the back inner cover callout 1 Figure 97 Back inner cover and front inner cover Pull the back inner cover away from the back cover until it releases 4 Remove the back inner cover Repeat steps 1 through 5 to for the front inner cover to remove it The front inner cover is installed across from the back inner cover 130 Removal and replacement ENWW Front cover 1 Remove the following FRUs e Face up bin See page 129 e Stapler stacker bin See page 129 e Back inner cover See page 130 e Front inner cover See page 130 2 Use a Torx 20 screwdriver to remove three screws callout 1 NA gt nummi a d Figure 98 Front cover 3 Remove t
182. ms Document checks The selected tray contains media that has been loaded and adjusted correctly The selected tray contains the correct amount of media The recommended media is in use The document is not damp The document is not dirty The number of sheets being stapled or folded is within specifications Unit checks e The paper guide wire is connected The attachment rod assembly is connected The Jet Link connector is connected The user LED is solid green The gap between the printer or MFP and the output device is even and not greater than 5 mm 0 2 inch Chapter 7 Troubleshooting 197 Figure 178 Troubleshooting flowchart Before performing any hands on hardware intervention completethe troubleshooting process Environment Make sure that the circuit is a 15 amp 110 V dedicated circuit Power on Verify the power on sequence and perform an engine test Display status Check if the device is Ready or offline or if PowerSave is on and check the LED status Paper handling devices Use the paper handling service mode tool Configuration page Print a configuration page to verify the latest firmware version and printer or MFP and device information Event log page Print or display an event log page to evaluate error messages Verification Run a paper path test print from all sources and print to all destinations Communication Perform a print job from the host system and test
183. n Environmental requirements 0 00 ccc eee ee eee eee eee 38 Physical requirements 0 00 ccc eee hh 39 Multifunction finisher ee RI eee 39 3 000 sheet stapler stacker and 3 000 sheet stacker 40 A 41 3 Operation UPPONEU Media 245020645520 NEMO TES TES ra ezo LALO terreno ds 44 Multifunction finisher aa 44 3 000 sheet stapler stacker aaa 46 3 000 sheet stacker aa 46 G DIN MADOX A 47 USNO Mdd sos sites rai rta ti da a a to ia aR A ee 48 MUNTUACHUON IINISNEN uda xd cadena dad ar dada ia geen 48 3 000 sheet stapler stacker n aa 50 Contents 3 4 Contents 4 Maintenance Cleaning the outside of the product nono 52 Cleaning inside the product ccc eee eee nae 52 5 Theory of operation Power on sequence eee hr 54 Multifunction finisher aaa 54 3 000 sheet stapler stacker aaa 54 3 000 sheet stacker a 54 SDIMIMAalDOX recio rca a Gan GONG e GO an a E AG a wh e ca ews Re 55 SEblele o HARA AA 56 Multifunction finisher 2a 56 elle lean 58 3 000 sheet stapler stacker aa 62 Offset specifications 4 2 2 adr obe db d dh Red crisol eb aca aaa dd 65 3 000 sheet stacker rns 66 Offset specifications 223 doque WAWA GALERA E as LGA KAM be BAGA ARENA 68 ODIN MAD OK acces oa cars ow GOB a AD an AN a LAO GB oe bs Ee PG eR NG
184. n Hardware Malfunction Failure in Sending Motor Base unit DIP Switches Configuration in base unit MI PIT2 Failure in P addle Motor TNT M2 PI2 1 2 3 4 5 6 78 Self Running Mode Paper Movement See ma Ese Cuan Loolojo As ize poper si lo 1T ojo A4sie paper long edge feeding A anh hi Hae o o cage tecain Failure in R ear Adjustment Letter size paper long eage feeding Motor Mo re Bi ii RR Haba Fluctuation Motor M6 PI15 DI DA Hardware Malfunction Failure In Folding Stapling Folding Mechanism 50 25 pages job for small large size paper ta a als E A AA sok 5 Hardware Malfunction Failure in Booklet Bin Slide Booklet bin aasa in Booklet Bin area Motor M10 PI28 Note e To locate switches please refer to the service manual aaa e Additional testing options are available in the service manual Saddle stitch booklet not available with Calibration and adjustments lona sele fieeel inen res Mechanical testing for motors clutches and solenoids 4B1 0960 gt PET lt E Figure 180 Service diagnostics label 234 Troubleshooting ENWW Note Figure 181 ENWW Switch locations DIP switches Set the DIP switches callout 1 DIP switch 1 set to O for self running mode DIP switches 2 3 and 4 set for paper size DIP switch 5 set for job size DIP switches 6 7 and 8 set for the finishing option The SW1 callout 2 SW2 callout 3 and SW3 callout 4 switches are located below the DIP switches To
185. nce at the exit of the accumulator NOTE Paper with excessive curl can block the exit 8 Make sure that the paper stopper clips are in their correct position 9 Make sure that the accumulator exit roller cover is installed correctly 10 Replace the accumulator as needed 13 12 40 13 12 28 13 12 28 13 12 40 Yellow 5 blinks Media is present in the offset Jam in left inki module at power on the accessory OMEXIT sensor is activated Recommended action NOTE This error condition should not be present during normal operation 1 Make sure that nothing in the offset module is activating the exit sensor 2 Make sure that all of the sensor flags in the offset module move freely 3 Replace the offset module as needed 13 12 41 13 12 29 13 12 29 13 12 41 Amber Yellow 5 blinks The offset module does not Jam in left blinking reach its home position en Recommended action 1 Make sure that the offset module is free of obstruction As a countermeasure turn the offset feature off 2 Make sure that all of the sensor flags in the offset module move freely 3 Replace the offset module as needed NOTE When five errors in a row of this type are logged it is an indication that the offset module has failed 13 12 42 13 12 2A 13 12 2A 13 12 42 Yellow 5 blinks A jam exists in the offset Jam in left inki module The OMEXIT sensor accessory is never deactivated Recommended action 1 Analyze the event log for frequency of the error m
186. nd of both the part at the back of the multifunction finisher and the part at the front Callout 2 shows the holders at each end of the part at the center The holders of the part at the center also hold the other ends of the parts at the back and the front 1 For each part gently flex the paper deflector and release one end from its holder 2 Slide each part to clear the holder at the other end and then lift each part out of the multifunction finisher Paper deflector 1 of 2 Chapter 6 Removal and replacement 107 Figure 67 Reinstall notes The parts of the paper deflector that should be reinstalled toward the back and toward the front of the multifunction finisher contain mylar pieces that are shaped differently Make sure that the part that contains the angled mylar piece is reinstalled at the back of the multifunction finisher and that the part that contains the squared mylar piece is reinstalled at the front Reinstall the paper deflector parts so that the plastic shields callout 4 curve down and toward the inside of the device ls I i Paper deflector 2 of 2 108 Removal and replacement ENWW Anti static brush 1 Remove the following FRUs Front cover See page 96 e Back cover See page 98 Upper panel assembly See page 99 e nternal path cover See page 100 Remove one screw callout 1 Slide the brush toward the front of the multifunction finisher to remove it NL iy Tl TINA
187. nd the pushing plate at the home position Detects the stack feed roller upper at the home position Detects the paper delivery at the booklet unit Location Whole unit Folding mechanism Folding mechanism Folding mechanism Folding mechanism ENWW PI19 C PI20 SN P118 PI21 Figure 42 Sensors multifunction finisher 4 of 5 Number Description Function Location P118 Slide home position sensor Detects the staple unit at the home Stapler position assembly P119 Stapler home position sensor Detects the stapling operation at the Stapler home position assembly PI20 Stapler empty sensor Detects that the stapler cartridge is empty Stapler assembly PI21 Stapler top position sensor Detects the top of the staple Stapler assembly P124 Full stack sensor Detects that the delivery tray is full Whole unit ENWW Chapter 5 Theory of operation 81 PI28 PI30 Figure 43 Sensors multifunction finisher 5 of 5 Number Description Function Location PI25 Stapler full stack sensor Detects that the delivery tray is full Whole unit PI26 1 Reversal sensor emitter Detects the paper at the reverse unit Flipper assembly PI26 2 Reversal sensor sensor Detects the paper at the reverse unit Flipper assembly PI27 OHT reversal sensor Detects the OHT at the reverse unit Flipper assembly PI28 Booklet bin home position sensor Detects the booklet bin at the home Booklet bin position PI29 Booklet bin position sens
188. ned on or a door is opened and closed the stacker completes the initialization in parallel for the paper path the flipper the offset module and the tray After a successful power on sequence the error light is green If the power on sequence is not successful a jam condition or a hardware malfunction is indicated through the printer control panel and the error light is amber 54 Theory of operation ENWW Note ENWW 8 bin mailbox When the 8 bin mailbox is turned on the flipper and eject assemblies receive the initialization command and start the rollers in an attempt to eject any paper in the path Then the assemblies check the sensors If the sensors detect media they signal an initial jam If no jam exists initialization for the flipper and eject assemblies is complete This triggers the elevator initialization The elevator initialization is the same for all of the operating modes with the exception of the end of the initialization The final position of the elevator head depends on the presence of paper and the operation mode At initialization make sure that the encoders in the flipper and belt motors are connected If no transitions are detected a critical error is indicated This test is performed only during initialization Chapter 5 Theory of operation 55 Basic operation Multifunction finisher The multifunction finisher ejects paper from the printer either face down or face up Operations such as job offset ar
189. nt log to see if the jam is occurring at a repetitive rate for example more than three occurrences in less than 1 000 printed pages Check for a paper skew in the jammed sheet Make sure that the corner of a jammed sheet is not folded If a sheet is folded check to see if it is caused by a defective fuser Check to see if the media is wrinkled before it arrives to the 8 bin mailbox Check to see if any obstructions exist in the delivery head path Make sure that the correct media type is being used in the printer or MFP Check to see if the error occurs when non standard media is used Use standard media to see if the Jam persists 10 Make sure that the grounding line is in good condition by checking the electrical continuity between the guide beam and the specific point of the line 11 Replace the delivery head if more than three jams occur in less than 1 000 jobs and if the customer is using standard media 13 12 53 13 12 53 Amber blinking Yellow blinking A delay jam exists in EXIT2 Media did Jam in left accessory not activate the EXIT2 sensor Recommended action 1 Check the event log to see the jam is occurring at a repetitive rate for example more than three occurrences in less than 1 000 printed pages Check for a paper skew in the jammed sheet Make sure that the corner of a jammed sheet is not folded If a sheet is folded check to see if it is caused by a defective fuser Check to see if the media is wrinkled befor
190. nt log to see if the jam is occurring at a repetitive rate for example more than three occurrences in less than 1 000 printed pages Check for a paper skew in the jammed sheet Make sure that the corner of a jammed sheet is not folded If a sheet is folded check to see if it is caused by a defective fuser Make sure that the media is not wrinkled before it arrives to the 8 bin mailbox Make sure that no obstructions exist in the delivery head path Make sure that the transport belt motor is functioning correctly Make sure that the grounding line is in good condition by checking the electrical continuity between the guide beam and the specific point of the line 9 Ifthe error persists replace the belt motor 13 12 50 Amber blinking Yellow blinking Jammed media is in the belt or head The Jam in left accessory EXIT1 and or EXIT2 sensors are activated after the initialization sequence Recommended action 1 Check to see if any obstructions exist in the head path area 2 Clear for any jammed media 3 Check the sensor diagram for sensor position identification 4 Make sure that the head sensors are in the correct position and that there are no loose parts on the module 5 Make sure that the head connections are correct 6 Make sure that the controller PCA connections are correct 7 Make sure that the grounding line is in good condition by checking the electrical continuity between the guide beam and the specific point of the lin
191. o a different printer or MFP and test it on the other printer or MFP Replace the fuser or duplexer in the printer or MFP as needed Replace the flipper assembly as needed 13 12 03 13 12 03 13 12 03 13 12 03 Amber Yellow 1 blink A jam is present in the flipper blinking FLENTRY sensor is activated but FLENTRY1 sensor is 13 12 04 13 12 04 13 12 04 13 12 04 Amber Yellow 1 blink Hayan lanG Aed Jam in left blinking Recommended action Print and analyze the event log to find out whether the error occurs repeatedly If the jam occurs when using heavy or glossy media run a test using plain 75 g m 20 Ib paper accessory Make sure that the correct paper size in the trays is selected according the paper size being fed If possible install the failing output device to a different printer or MFP and test it on the other printer or MFP Make sure that all of the sensors in the flipper move freely Replace the flipper assembly as needed ENWW Chapter 7 Troubleshooting 211 Table 28 Control panel and event log messages 3 000 sheet stapler stacker continued Control panel message 13 12 05 Jam in left accessory 13 12 10 Jam in left accessory 13 12 11 Jam in left accessory 13 12 12 Jam in left accessory 212 Troubleshooting Event log if connected to 9500 9500mfp 9050 9000 9000mfp 9050 9040mfp User LED Service LED Description Yellow 1 blink A jam is present in the flipper Media neve
192. of the error message 2 Turn the printer or MFP off and then on again to see whether the error is present during the power on sequence 3 Replace the offset module as needed NOTE When more than five errors in a row of this type are logged it is an indication that the offset module has failed 4 Replace the controller PCA as needed 66 12 70 66 12 70 66 12 70 66 12 70 Amber solid Red 7 blinks An EEPROM error exists Output device One or more cells in the failure internal EEPROM on the controller PCA is damaged Recommended action NOTE The device might be operable under this condition However because failure of EEPROM affects the offset feature the device might offset poorly or fail to offset 3 Check the Jet Link cable connections This message should appear for a few minutes if the message persists then check the following 4 Replace the controller PCA as needed 1 Analyze the event log for frequency of the error message 4 lf the message persists then replace the controller PCA 1 Make sure that the power cord is well connected Optional bin 1 full None None None Green solid The face up bin is full More than 125 sheets of 75 g m 20 Ib media has been collected or fewer than 125 sheets if heavier media is in use 1 Remove all media from the face up bin 2 Turn the printer or MFP off and then on again to see whether the error is present during the power on External device None None None ini
193. olding mechanism 5 of 6 Reinstall note e Install the timing belt callout 10 underneath the tensor shaft callout 11 e Make sure that the timing belt teeth are on the inside of the belt e Make sure that you reinstall the metal frame panel see figure 80 on page 117 before you reinstall the flipper assembly 3 J A gt t ec Figure 84 Folding mechanism 6 of 6 ENWW Chapter 6 Removal and replacement 119 User LED PCA 1 Remove the front cover See page 96 2 Remove one screw callout 1 from the plastic holder La 3 Unplug one cable connector callout 2 ESD 4 Remove the user LED PCA by sliding it out of the plastic holder callout 3 Figure 85 User LED PCA Reinstall note e Carefully align the user LED PCA in the plastic holder e Align the locator pin callout 4 120 Removal and replacement ENWW Controller PCA 1 Remove the back cover See page 98 2 Use a flatblade screwdriver to pry out the NVRAM chip callout 1 and then set the NVRAM chip aside for installation into the new controller PCA VERKA i d i SAMA AF IUUUUA ALAALA Controller PCA 1 of 3 3 Unplug 23 cable connectors callout 2 We hide Pa GG Per A i d JAAN aag PATE AMAA Controller PCA 2 of 3 ENWW Chapter 6 Removal and replacement 121 Remove one screw callout 3 5 Release three tabs callout 4 and remove the PCA m
194. ome position back sensor back P15 Aligning plate motor front M4 Aligning plate motor back M5 Aligning plate front d Light shielding plate Paper Aligning plate home position sensor front P14 EY Figure 21 Job offset Note Stapled jobs are not offset Offset specifications Table 22 Offset specifications for the multifunction finisher Offset specification for Offset specification for Distance per side Distance per side Letter A4 for Letter for A4 20 mm 0 79 inch 20 mm 0 79 inch 10 mm 0 39 inch 10 mm 0 39 inch 58 Theory of operation ENWW Stapling The multifunction finisher staples the specified number of sheets of paper The staple position depends on the staple mode and paper size l 120 mm 4 72 inches Tu Paper TE Mabi pie Fafa Paper width X 1 2 Landscape image Side stitching two staples 120 stapling front mm 4 72 inches apart 1 E I I I I Paper width stapling back two staple booklet Figure 22 Staple positions When the multifunction finisher is turned on the finisher controller PCB drives the slide motor to return the stapler to the home position The stapler moves toward the front of the stapler frame and stops at the slide home position sensor on the slide PCB The slide motor is driven a specified number of pulses and the stapler moves to rear standby position and enters the standby state when it reaches the back
195. ommended action 1 Print and analyze the event log to find out whether the error occurs repeatedly 2 Make sure that media is not being pulled from the flipper area during the flipping action NOTE Customers who copy a single sheet document might grab the copy from the device while it is flipping not realizing that the action creates a jam condition If the jam occurs when using heavy or glossy media run a test using plain 75 g m 20 Ib paper Check the correct paper size in the trays is selected according the paper size being fed If possible install the failing output device to a different printer or MFP and test it on the other printer or MFP Make sure that all of the sensors in the flipper move freely Make sure that the firmware for the device is at least 030213 If it is not then upgrade the firmware Replace the flipper assembly as needed 13 12 12 13 12 12 13 12 12 Yellow 2 blinks path assembly The FLEXIT sensor is activated but the PPEXIT sensor is never deactivated A jam is present in the paper Recommended action Analyze the event log for frequency of the error message Make sure that the media is well aligned in the input trays Make sure that the media is not wrinkled before it arrives at the output device Verify that all of the sensor flags in the flipper and paper path assemblies move freely Check for interference on the paper path Check for contamination of the paper path rollers Excessive paper dust c
196. on finisher diagrams and part numbers 256 removing and replacing 94 folding mechanism diagrams and part numbers 254 recalibrating 245 removing and replacing 117 folding motor 76 folding skew specifications 49 foot cover multifunction finisher diagrams and part numbers 255 removing and replacing 101 foot cover stacker diagrams and part numbers 271 removing and replacing 134 foot cover stapler stacker diagrams and part numbers 267 removing and replacing 134 front aligning plate motor 76 front cover 8 bin mailbox part number 278 removing 161 front cover multifunction finisher diagrams and part numbers 256 removing and replacing 96 front cover stacker diagrams and part numbers 271 removing and replacing 131 front cover stapler stacker diagrams and part numbers 267 removing and replacing 131 front inner cover stacker diagrams and part numbers 271 removing and replacing 130 front inner cover stapler stacker diagrams and part numbers 267 removing and replacing 130 front jogger adjusting 246 FRUs field replaceable units multifunction finisher 254 removing and replacing 89 service approach 36 stacker or stapler stacker 266 H handle mounting gear multifunction finisher diagrams and part numbers 262 removing and replacing 95 hardware error conditions 201 part numbers 253 harnesses replacing wire 89 HP LaserJet Multifunction Finisher See multifunction finisher humidity specifications 8 bin mailbox 31 multifunction
197. onal bin1 None None None Green solid The face up bin is full More full than 125 sheets of 75 g m 20 Ib paper have accumulated or fewer than 125 sheets if heavier media is in use 1 Remove all media from the face up bin 2 Turn the printer or MFP off and then on again to see whether the error is present during the power on External device None None None initializing 2 Check connections at the controller PCA Recommended action 2 If the message persists when the bin is empty then make sure that the FLFUF actuator see page 83 sequence Red solid The device is performing its power on sequence along with the printer or MFP Recommended action 3 Replace the Jet Link cable as needed moves freely 3 Check the functionality of the FLFUF sensor by using the sensor test see Face up bin full sensor test on page 240 4 Ifthe FLFUF actuator moves freely and the FLFUF sensor operates correctly but the message persists then replace the flipper assembly 216 Troubleshooting ENWW Table 28 Control panel and event log messages 3 000 sheet stapler stacker continued Event log if connected to Control panel 9500 9500mfp 9050 message 9000 9000mfp 9050 9040mfp User LED Service LED Description Optional bin2 None None None Green solid The stacker bin is full More full than 3 000 sheets of 75 g m 20 Ib letter size or A4 size paper has been collected or fewer than 3 000 sheets of heavier or larger medi
198. onditions In order for the sensors to read valid information the bins must be correctly placed The operation of the delivery is especially sensitive to misplaced bins Note that the lever flag for each bin is mounted in the bin directly above it Controller PCA The controller PCA or main board is attached to the bottom of the 8 bin mailbox with the internal wiring and harnesses routed vertically along the inside of back cover Power supply A universal power supply is activated when the printer or MFP power switch is turned on The printer or MFP paper handling controller sends a power on signal to the power supply on the 8 bin mailbox through the controller PCA The power supply circuit provides 24 V for motors and 5 V for sensors and controller electronics The power supply is also activated when the controller PCA is set to service mode Chapter 5 Theory of operation 69 Flipper Face up bin w Face down A bins a Input paper guide KAY N Ma Delivery head Figure 33 8 bin mailbox main modules 70 Theory of operation ENWW Paper path and jam detection e Flipper The flipper assembly receives the media from the printer or MFP When it receives a delivery notice from printer or MFP the flipper motor starts to move at the print or copy speed When the ENTRY sensor is activa
199. or 1 Detects the booklet bin position Booklet bin PI30 Booklet bin position sensor 2 Detects the booklet bin position Booklet bin P131 Booklet bin position sensor 3 Detects the booklet bin position Booklet bin 82 Theory of operation ENWW 3 000 sheet stapler stacker Figure 44 Name FLFUF FLENTRY1 FLENTRY FLEXIT PPEXIT ACENTRY AGWHL ACTRAIN ACEXIT ENWW ACEXIT NI ACGWHL Sensors 3 000 sheet stapler stacker Description Flipper face up bin full Flipper paper arrival sensor Flipper entry sensor Flipper exit sensor Paper path exit sensor Accumulator entry sensor Accumulator gear wheel sensor Retainer sensor Accumulator exit sensor ACENTRY Function Detects the bin full condition in the face up bin Detects when media arrives to the output device Defines the start of the flipping process Detects when media has left the flipper assembly Detects media in the paper path assembly Detects media upon its entry to the accumulator assembly Detects when the registration process can begin Detects the completion of the registration process Detects the media upon its exit from the accumulator FLENTRY N SR Q FLEXIT FLENTRY1 Location Flipper Flipper Flipper Flipper Paper path assembly Accumulator assembly Accumulator assembly Accumulator assembly Offset assembly Chapter 5 Theory of operation 83 3 000 sheet stacker
200. or safety first remove the stapling unit see page 104 and then gently lay the multifunction finisher on its side Figure 93 shows the multifunction finisher in an upright position Front left caster 1 Remove the front cover See page 96 2 Remove the e clip figure 93 callout 1 from the metal pin 3 Slide the caster shaft out and remove the caster Back left caster 1 Remove the back cover See page 98 2 Remove the e clip callout 1 from the metal pin 3 Slide the metal pin out and remove the caster a ip MgA PU a Bp die IP ha i 1 Pg a a T ee SR plit Y o AT ome e Figure 93 Adjustable casters 126 Removal and replacement ENWW Stationary extended caster back right Note For safety first remove the stapling unit see page 104 and then gently lay the multifunction finisher on its side Figure 94 shows the multifunction finisher in an upright position 1 Remove four screws callout 1 2 Turn the caster to release a small metal hook callout 2 3 Remove the caster Figure 94 Stationary extended caster ENWW Chapter 6 Removal and replacement 127 Stationary caster front right Note For safety first remove the stapling unit see page 104 and then gently lay the multifunction finisher on its side Figure 95 shows the multifunction finisher in an upright position 1 Remove two screws callout 1 2 Slide the caster out Figure 95 Stationary caster 128 Re
201. osition front and rear jogger adjustment 1 Set the DIP switches according to the selected paper size letter or A4 2 Turn on the power supply 3 Place 10 sheets of media between the alignment plates and push them against the stopper Note Pressing SW1 moves the alignment plates forward and pressing SW3 moves the alignment plates backward 4 Press SW1 or SW3 once to move the front and back alignment plates forward 5 Press SW1 or SW3 until the front alignment plate lightly touches the paper 6 Press SW1 twice Note Pressing SW1 twice moves the front alignment approximately 0 37 mm 0 015 inch 7 When the adjustment is complete press SW2 to save the values in NVRAM 8 Turn off the power supply and set all DIP switches to the off position Stapling position adjustment 1 Perform a rear corner stapled job to check the staple position 2 Set the DIP switches according to the selected paper size letter or A4 3 Turn on the power supply 4 Place two sheets of media between the alignment plates and push them against the stopper 5 Press SW1 or SW3 once to move the front and back alignment plates forward 6 Press SW1 or SWS to adjust the staple position Note Adjustment plates move approximately 0 3 mm 0 012 inch when the switch is pressed 7 Press SW1 to narrow the stapler movement range or press SW3 to widen the stapler movement range When the adjustment is complete press SW2 to save the values in NVRAM Turn off the power supp
202. output device can be sharp Use caution when working on the output device Note the length diameter color type and location of each screw Be sure to return each screw to its original location during reassembly Incorrectly routed or loose wire harnesses can interfere with other internal components and can become damaged or broken Frayed or pinched harness wires can be difficult to locate When replacing wire harnesses always use the provided wire loops lance points or wire harness guides Electrostatic discharge The output devices contain parts that are sensitive to electrostatic discharge ESD Always service the output device at an ESD protected workstation or use an ESD mat Watch for the ESD symbol shown at left to identify the parts that are sensitive to ESD Protect these parts by using an ESD wrist strap and protective ESD pouches A pozidriv screwdriver will damage screw heads on the output device Use a 2 Phillips screwdriver If you use a multispeed screwdriver use a torque limiter Required tools The following tools are needed to service these output devices 2 Phillips screwdriver with a magnetic tip Small flatblade screwdriver Torx 20 screwdriver Torx 15 screwdriver Torx 10 screwdriver Small needle nose pliers ESD mat Penlight Chapter 6 Removal and replacement 89 Before performing service e Remove all media from the output device e Unplug the power cord and the Jet Link cable inter
203. product features of the HP LaserJet multifunction finisher Speed e Upto 50 pages per minute ppm when used with an HP LaserJet 9000 printer an HP LaserJet 9000mfp an HP Laser Jet 9050 series printer or an HP LaserJet 9050mfp Up to 40 ppm when used with an HP LaserJet 9040mfp Up to 24 ppm when used with an HP LaserJet 9500 printer or an HP LaserJet 9500mfp Consumables e HP 5 000 staple cartridge C8092A Throughput e Staples up to 25 sheets of A3 size or ledger size paper per document e Staples up to 50 sheets of A4 size or letter size paper per document e Saddle stitches and folds up to 10 sheets of 75 g m 20 Ib paper e Provides high capacity stacking for up to 1 000 sheets of A4 and letter size paper or up to 500 sheets of A3 size and ledger size paper 75 g m 20 Ib e Provides stacking for transparencies envelopes labels and prepunched and cut sheet paper e Stacks up to 40 booklets that are composed of up to 5 sheets 20 finished pages of A3 and ledger size paper 75 g m 20 Ib Note Capacity might vary depending on the stiffness of the media e Accepts cardstock up to 216 g m 58 Ib in weight Functions Stacking Job offset Stapling Booklet making saddle stitching and folding Single page folding See table 17 on page 48 for a description of how many sheets can be stapled listed by media weight The number of stapled and folded sheets will be reduced if the paper is heavier than 75 g m 20 Ib See t
204. ptical sensors 4 Verify that the optical sensors are not receiving any direct light which can cause the stacker bin to move all the way down when empty 5 Ifthe sensors operate correctly and do not receive any direct light then replace the controller PCA Output paper None None None Red blinking Green blinking The paper path between the path open printer or MFP and the output device is open Recommended action Make sure that the attachment bracket and magnets are installed correctly Make sure that no cables are in between the output device and the printer or MFP Verify the functionality of the interlock switch and replace the switch if appears to be broken Verify the cable connections of the interlock switch If the harness is connected but the message persists then replace the interlock switch If after you replace the interlock switch the message persists then replace the controller PCA 222 Troubleshooting ENWW 8 bin mailbox control panel and event log messages Note Numerical messages are listed first followed by the alphabetical messages Table 30 Control panel and event log messages 8 bin mailbox Control panel message Event log User LED Service LED Description 13 12 01 13 12 01 Amber blinking Red blinking An initial jam exists in the flipper At Jam in left accessory power on the ENTRY or FACEUP sensor is activated Recommended action 1 Make sure that the flipper path area is clear 2 Clear t
205. qu 160 FROM COV T ain Sc NG cre AA AN aan NN AGA AG Aa tan eee eth oe 161 EAC SOON AA AA AN 162 TOD COVO kaha KG KA DAYAP II NAN AT ah ea ae od 164 Cable channel AA 166 Paper bins and blind Cover 0 0 0 ccc eee 167 8 bin mailbox assemblies coria dna dd A AAN 169 POWER SUDDIY uses th di ads o did das 169 Flipper assembly a 170 Delivery head MOON sotana id ts tea Ahh GD Ex Nope 174 Transport Delt Mol sie scien sis o ds ER te a NG 175 Input paper Quite x i2 dabas ia at RS RES 177 Face Up ful leve ah ide de dl diria bo deso hat jt 178 ROMS ls porra RNE 179 Metal tape and housing assembly cee ees 181 eoque A AA 183 Anticu STNG Sase isea alitas 2 da ABALA E A dias 185 Delivery head assembly naana eee nae 187 MenocS WI o ea E AA 190 Diagnostic LED PCA s x doe dob ded isa ee dida t eg d BRL ibo 191 User status LED POR orci Tana pe dea e BOCA EROR CR BOR eee area 192 Adjustable fixed and extended fixed casters 193 Attachment assembly 1 2 0 0 00 ee 194 88 Removal and replacement ENWW Introduction WARNING Note CAUTION Les ESD CAUTION ENWW Removal and replacement strategy This chapter documents the removal and replacement of field replaceable units FRUs only for the output devices Replace parts in the reverse order of their removal Directions for difficult or critical replacement procedures are included The sheet metal edges of the
206. quence Replace the staple cartridge as needed Replace the stapler unit as needed 66 12 20 66 12 20 66 12 20 66 12 20 Amber solid Red 3 blinks Either the retainer sensor or Output device the retainer dc motor is failure damaged Recommended action 1 Analyze the event log for the frequency of the error message 2 Turn the printer or MFP off and then on again to see whether the error is present during the power on sequence 3 Replace the accumulator module as needed NOTE When more than five errors in a row of this type are logged it is an indication that the defective part is the retainer assembly which is located in the accumulator module 66 12 21 66 12 21 66 12 21 66 12 21 Amber solid Red 3 blinks Either the bearing bracket or Output device the gear wheel sensor is failure damaged Recommended action 1 Analyze the event log for the frequency of the error message 2 Turn the printer or MFP off and then on again to see whether the error is present during the power on sequence 3 Replace the accumulator module as needed NOTE When more than five errors in a row of this type are logged it is an indication that the defective part is the gear wheel or bearing bracket or both which are located in the accumulator assembly ENWW Chapter 7 Troubleshooting 215 Table 28 Control panel and event log messages 3 000 sheet stapler stacker continued Event log if connected to Control panel 95
207. r Pull the stapling unit out until it stops Press the tab callout 1 with a small flatblade screwdriver and then resume sliding the stapling unit out of the multifunction finisher Figure 64 Stapling unit 104 Removal and replacement ENWW ENWW Aligner racks 1 Face the left side of the multifunction finisher 1 Locate the snap tabs callout 1 on the outside of each aligner rack 2 Pinch each set of snap tabs with needle nose pliers to release the aligner racks Im R mw y Aligner racks Reinstall note The two aligner racks are not interchangeable e Reinstall the front aligner rack marked with the letter F on the side that is closer to the front of the multifunction finisher e Reinstall the rear aligner rack marked with the letter R on the side that is closer to the back of the multifunction finisher Chapter 6 Removal and replacement 105 Booklet bin full sensor flag main lever weight assembly Face the left side of the multifunction finisher Slide the booklet stopper callout 1 away from the booklet bin full sensor flag Gently pull the two locating pins outward to release them See the detail in figure 65 bb c N Remove the booklet bin full sensor flag Figure 65 Booklet bin full sensor flag 106 Removal and replacement ENWW Figure 66 ENWW Paper deflector deflector weight The paper deflector is in three parts Callouts 1 and 3 in figure 66 show holders at one e
208. r Chemically treated paper Synthetic paper Coated paper Other special media 232 Troubleshooting ENWW Using the service level diagnostics Service mode printer or MFP Only authorized service personnel should use the output device service menu commands The service menu can only be opened by using the PIN code While in the service menu you can verify and set the page count and serial number These are shown on the configuration page Note For information about how to gain access to the printer service menu see the printer or MFP service manual Service mode multifunction finisher Service mode configuration 1 Turn off the printer or MFP and unplug the Jet Link connector 2 Remove the back cover of the multifunction finisher See page 98 3 Lift the interlock switch flag callout 1 to activate the interlock switch Figure 179 Service mode configuration ENWW Chapter 7 Troubleshooting 233 Service mode diagnostics The diagnostics tool helps the service engineer perform an HP multifunction finisher quick test The service diagnostics label includes the self running mode only DIP switches configuration Push switches to flip paper or use the straight paper path Service LED flashing patterns e Affected area and predicted FRU e Set the DIP switches to select paper size job size and finishing option Service mode configuration occurs at the controller PCA through a set of DIP switches NG
209. r reached FLEXIT Recommended action sensor 1 Print and analyze the event log to find out whether the error occurs repeatedly 2 Make sure that media is not being pulled from the flipper area during the flipping action NOTE Customers who copy a single sheet document might grab the copy from the device while it is flipping not realizing that the action creates a jam condition 3 If the jam occurs when using heavy or glossy media run a test using plain 75 g m 20 Ib paper 4 Make sure that the correct paper size in the trays is selected according the paper size being fed 5 If possible install the failing output device to a different printer or MFP and test it on the other printer or MFP 6 Make sure that all of the sensors in the flipper move freely 7 Replace the flipper assembly as needed 13 12 10 13 12 10 13 12 10 Yellow 2 Media is present in the paper blinks path at power on the FLEXIT or PPEXIT sensor is activated Recommended action NOTE This jam should not occur during normal operation The sensor in the paper path assembly might be activated by media that jammed inside but is not easily seen 1 Make sure that the sensor flag moves freely 2 Verify that the optical sensor is not blocked 3 Verify that the paper path module has its sensor connected 4 Replace the paper path assembly as needed 13 12 11 13 12 11 13 12 11 Yellow 2 A jam is present in the flipper blinks Media never reached FLEXIT sensor Rec
210. received including interference that may cause undesirable operation Complies with Canadian EMC Class A requirements Conforme a la classe A des normes canadiennes de compatibilite electromagnetique lt lt CEM gt gt Product of Germany Produit d Allemagne Figure 5 Sample identification label 8 bin mailbox 22 Product information ENWW Product overview Multifunction finisher Processing tray upper cover Product attachment latch Product release handle Jam removal dial Figure 6 External assembly locations multifunction finisher front view Top cover Stacker bin bin 1 Jam removal cover l Booklet bin bin 2 Attachment rod assembly Power cord Figure 7 External assembly locations multifunction finisher back view ENWW Chapter 1 Product information 23 Aligning plate front and back Paddle Feed roller Delivery roller Reversing flapper Stacker bin bin 1 Reversing roller Delivery belt l Reversing nip roller Processing tray stopper Stapling unit Paper pushing plate Booklet bin stopper Stack feed roller Paper fold roller Booklet delivery roller Booklet bin bin i Booklet bin full actuator Adjustable casters Figure 8 Cross section multifunction finisher 24 Product information ENWW 3 000 sheet stapler stacker Face up bin Face down or stacker bin Attachment rod
211. rectly and properly seated Make sure that the bins are not damaged Make sure that the orange shipping lock is removed Make sure that the delivery head moves freely Replace the bin as needed Replace the delivery head assembly if a defective bin does not exist Check the bins of the output 65 12 72 Amber blinking Green blinking A jam in the elevator down exists While device moving up the delivery head failed to reach the appropriate position Recommended action 1 Make sure that all of the bins are installed correctly and properly seated 2 Make sure that the bins are not damaged 3 Check the bin where the delivery head stopped 4 Replace the bin as needed 5 Replace the delivery head assembly if a defective bin does not exist Check the bins of the output 65 12 73 Amber blinking Green blinking A jam in the elevator up exists While device moving down the delivery head failed to reach the appropriate position Recommended action Make sure that all of the bins are installed correctly and properly seated Make sure that the bins are not damaged Check the bin where the delivery head stopped Replace the bin as needed Replace the delivery head assembly if a defective bin does not exist 228 Troubleshooting ENWW Table 30 Control panel and event log messages 8 bin mailbox continued Control panel message Eventlog User LED Service LED Description Output paper path open None Amber blinking Not available The 8 bin
212. rvice LED Description None None None The number of sheets in the print job exceeds the number of sheets that can be stapled Recommended action 1 Make sure that the number of sheets to staple is no more than 50 sheets of letter A4 or 25 sheets of ledger A3 of 75 g m 20 Ib media 2 See Supported media on page 44 if you are using heavy media Media that is heavier than a 30 sheet job of 199 g m 53 Ib might activate the safety sensor to protect the stapler unit 3 Verify that the connectors at the controller PCA are correctly seated and check the harness connection at each end 4 If the harness is connected but the message persists then replace the controller PCA None None None Red blinking Green blinking The staple cartridge contains only 20 to 50 staples Recommended action Replace the staple cartridge None None None Red blinking Yellow blinking The staple cartridge is out of staples Recommended action 1 Replace the staple cartridge NOTE Customers might still see staples in the path of the cartridge However the out of staples message is triggered when the staples chamber is empty Print jobs will not be stapled 2 Verify that the connectors at the controller PCA are correctly seated and check the harness connection at each end 3 If the harness is connected but the message persists then replace the controller PCA 4 f after you replace the controller PCA the message persists then replace the
213. s Figure 111 Carriage assembly 1 of 2 3 Push the ribbon cable up through the hole 144 Removal and replacement ENWW 4 Use a Torx 20 screwdriver to remove two mount screws callout 2 Figure 112 Carriage assembly 2 of 2 5 Grasp the carriage assembly on each side and lift up to clear the tabs 6 Remove the carriage assembly ENWW Chapter 6 Removal and replacement 145 Offset module stacker only 1 Remove the following FRUs e Face up bin See page 129 e Stapler stacker bin See page 129 e Back inner cover See page 130 e Front inner cover See page 130 Front cover See page 131 Back cover See page 132 Controller PCA cover See page 135 2 Unplug the ribbon cable callout 1 from the controller PCA by pressing the black tabs a A E Mm LE P r T d P d Figure 113 Offset module 1 of 2 3 Push the ribbon cable up through the hole 146 Removal and replacement ENWW 4 Use a Torx 20 screwdriver to remove four mount screws two shown callout 2 Figure 114 Offset module 2 of 2 5 Grasp the offset module on each side and lift up to clear the tabs 6 Remove the offset module ENWW Chapter 6 Removal and replacement 147 Stapler stapler stacker only 1 Remove the following FRUs Face up bin See page 129 Stapler stacker bin See page 129 Back inner cover See page 130 Front inner cover See page 130 Front cover See page 131 Back cover
214. s can occur when the following conditions exist e Trays are not loaded correctly e The print media does not meet the specifications listed in the HP LaserJet Printer Family Print Media Guide e The media is in poor condition e Sheets are pulled from the face down bin or the face up bin before the print job is complete Send a print job from the problem source s to the problem destination s Try to recreate the jam errors by performing a paper path test When evaluating print jobs make sure that all of the appropriate settings are selected Keep in mind that application settings take priority over driver settings which take priority over the printer or MFP control panel settings If a single setting is not present in the application but is set in the driver that setting overrides the control panel settings Clearing jams Open and close all output device covers to clear the jam message After removing a sheet you might need to check other areas for the presence of other sheet All portions of a jammed piece of media must be removed or you might experience repeated jams If the jam persists try the following e f PostScript is installed use the Li RECOUER OH menu item under the PostScript Menu The output device will attempt to automatically recover from jams e Initiate a form feed from the computer or from the printer or MFP control panel A form feed might flush out any paper or envelopes that remain in the output device
215. screwdriver to release two retaining tabs callout 2 s ly Input paper guide 2 of 2 5 While holding down the jam access handle remove the input paper guide while carefully routing the ground wire that connects to the end of the input paper guide Chapter 6 Removal and replacement 177 Face up full lever 1 Remove the face up bin and blind cover See page 167 2 Hold the face up full lever callout 1 and gently pull it toward you to remove it Figure 156 Face up full lever To reinstall Make sure that the plastic pin on the left side of the face up full lever is correctly inserted into the square window 178 Removal and replacement ENWW Rollers kit 1 Remove the face up bin and blind cover See page 167 2 Pull down the jam access handle and remove each of the rollers by gently pulling it toward you Figure 157 Rollers kit ENWW Chapter 6 Removal and replacement 179 Magnets assembly 1 Remove the 8 bin mailbox from the printer or MFP 2 Unscrew the two magnet assemblies callout 1 and remove the magnet assemblies from the printer or MFP Figure 158 Magnets assembly 180 Removal and replacement ENWW WARNING Note Figure 159 ENWW Metal tape and housing assembly 1 Remove the following FRUs Output bin See page 167 e Blind cover See page 167 Paper bins See page 167 The metal tape has sharp edges 2 Hold the metal tape toward the end and use a flatblade scre
216. see Testing a motor solenoid or clutch on page 238 3 Verify the functionality of the paper surface sensor Pl9 by using the sensor test see Testing sensors and switches on page 238 4 Verify that the connectors at the controller PCA are correctly seated and check the harness connection at each end 5 Turn the printer or MFP off and then on again to see if the jam persists 6 If the harness is connected but the message persists then replace the controller PCA 66 12 41 66 12 41 66 12 41 66 12 41 Red solid Red 4 blinks A staple folding motor Output device Green 1 blink M7 failure has failure occurred Recommended action 1 Test the staple fold motor M7 see page 76 by using the motor test see Testing a motor solenoid or clutch on page 238 2 Verify the functionality of the staple fold motor clock sensor Pl14 see page 79 by using the sensor test see Testing sensors and switches on page 238 3 Make sure that the stapler unit is properly installed The coupling between the stapler unit and the staple fold motor M7 must be fully engaged 4 Make sure that the booklet mechanism is installed correctly and that there is nothing inside of the assembly that would prevent successful completion of a power on sequence 5 Look through the jam access cover while manually moving the folding knob to make sure that the folding plate is not skewed 6 Verify that the connectors at the controller PCA are correctly s
217. sheet stapler stacker Condition Operating printing Storage standby Temperature 10 to 33 C 0 to 35 C output devices and 50 to 91 F 32 to 95 F print cartridge Relative humidity 10 to 80 15 to 90 Table 8 Acoustic emissions specifications 3 000 sheet stapler stacker Condition Operator position Bystander 1 m Copying at 50 ppm Lpam 57 db A Lpam 60 db A Idle Loam 40 db A Loam 40 db A PowerSave inaudible inaudible Testing per International Standards Organization ISO 9296 Sound power LwAd 7 3 bels A LWAd 5 4 bels A inaudible Chapter 1 Product information 29 3 000 sheet stacker Table 9 Physical specifications 3 000 sheet stacker Specification HP 3 000 sheet stacker Measurements Height 1 004 mm 39 5 inches Width 555 mm 21 8 inches Depth 536 mm 21 1 inches Weight 32 kg 70 5 lb Table 10 Electrical specifications 3 000 sheet stacker Amperes Volts Frequency amps Watts W typical 100 127 Vac 50 60 Hz 10 2 Hz Minimum Printing 1 075 W recommended Standby 440 W current capacity PowerSave 1 70 W Thermal units per hour Btu hr Printing 3 670 Btu hr Standby 1 500 Btu hr PowerSave 1 240 Btu hr 13 0 amp Low power 230 W Low power 785 Btu hr Off 0 5 W Off 1 7 Btu hr ADF printing 1 130 W ADF printing 3 860 Btu hr 220 240 Vac 50 60 Hz Minimum Printing 1 075 W Printing 3 650 Btu hr 10 2 Hz recommended Standby 440 W Stan
218. sizes sheets letter legal ISO A3 ISO A4 ISO A5 11 x 17 JIS B4 JIS B5 8k 16k Custom sizes minimum 148 x 210 mm 5 83 x 8 27 inches maximum 297 x 432 mm 11 69 x 17 inches letterhead prepunched bond color recycled light glossy heavy rough heavy glossy non HP heavy glossy high gloss images plain 64 to 216 g m preprinted 14 to 58 lb bond Face up bin Up to 125 Standard sizes sheets letter legal executive ISO A3 ISO A4 ISO A5 11 x 17 JIS B4 JIS B5 jpostD 8k 16k Custom sizes minimum 98 x 170 mm 3 86 x 6 7 inches maximum 305 x 470 mm 12 x 18 5 inches letterhead prepunched bond color recycled light glossy heavy rough heavy glossy non HP heavy glossy high gloss images tough paper labels envelopes cardstock transparencies 1 Letterhead with raised lettering or low temperature inks is not supported ENWW 3 Operation 47 Using media Multifunction finisher Table 17 Approximate number of sheets that can be stapled listed by media weight Media weight Letter A4 Ledger A3 and legal B4 64 g m 17 Ib 50 25 75 g m 20 lb 50 25 80 g m 21 Ib 50 25 90 g m 24 Ib 44 22 105 g m 28 Ib 28 14 163 g m 43 Ib 18 9 199 g m 53 Ib 12 6 Note Up to nine sheets of coated media can be stapled Table 18 Number of sheets that can be stapled and folded listed by media weight Media weight Letter A4 ledger A3 and legal B4 64
219. slight downward pressure to disengage the wings bb c N Press the locking tabs callout 1 on the rotation pins and push the pins out of the mounting holes Accumulator wings To reinstall To prevent a malfunction make sure that you install the left wing and the right wing on the correct sides Chapter 6 Removal and replacement 139 Paper stop clips 1 Use a small flatblade screwdriver to spread the paper stop clips callout 1 and to disengage the tabs Figure 107 Paper stop clips 2 Grasp the paper stop clips and gently pull them away from the output device to disengage the shaft Note Paper stop clips must be installed correctly in order to prevent paper from dropping or jamming 140 Removal and replacement ENWW Accumulator assembly stapler stacker only 1 Remove the following FRUs Face up bin See page 129 Stapler stacker bin See page 129 Back inner cover See page 130 Front inner cover See page 130 Front cover See page 131 Back cover See page 132 Controller PCA cover See page 135 Accumulator wings See page 139 Paper stop clips See page 140 2 Unplug the ribbon cable callout 1 from the controller PCA by pressing the black tabs on the cable connector Figure 108 Accumulator assembly 1 of 3 3 Push the ribbon cable up through the hole Note Removal of the carriage assembly is not required but removing it makes removing and reinstalling the accumulator
220. sses 89 ENWW in vent 2004 Copyright Hewlett Packard Development Company L P Q5693 90002
221. stment Multifunction finisher Performing booklet adjustment by using the control panel 1 Print a one sheet booklet 2 Measure the distance d see figure 184 Front cover d d Figure 184 Booklet adjustment multifunction finisher 3 On the control panel touch Configure Device touch Multifunction Finisher and then touch the menu item that corresponds to the paper size of the booklet that should be adjusted Fold line adjust LTR R and A4 R Fold line adjust LEGAL and JISB4 or Fold line adjust 11x17 and A3 4 Choose a positive value for adjustment if the front page edge usually the front cover of a booklet is smaller than the back page Choose a negative value for adjustment if the front page edge is larger than the back page edge 5 Repeat the procedure to test the adjustment Note The control panel shows the distance of d in millimeters only 244 Troubleshooting ENWW Note Note Note Note ENWW Calibration and adjustments for the multifunction finisher 8 Calibration and adjustments Booklet stitching position 5 0 0 6 0 0 0 Front jogger adjustment A4 1 Front jogger adjustment letter 7 0 0 Booklet folding position 0 0 0 Rear jogger adjustment A4 1 Rear jogger adjustment letter 1 Stapling position adjustment A4 O o o ooo oi lo Stapling position adjustment letter h Flipping sensor D A c
222. sts in the stapler The Jam in left blinks carriage motor encoder accessory detected that the carriage did not move to its home position Recommended action NOTE This jam can occur if the carriage assembly motor is stopped Whenever the carriage moves a timeout sequence of 3 5 seconds begins If within this time the carriage does not reach its target position home position the error code is triggered 1 Print and analyze the event log to find out whether the error occurs repeatedly 2 Make sure that the stapler is free of obstruction by moving it by hand from front to rear 3 Make sure that the plastic wall from the accumulator is in place If it is out of place it will not allow the stapler to complete its routine If it is out of place attempt to snap the plastic wall back into position If it is broken then replace the accumulator assembly 4 Replace the carriage assembly as needed 5 Replace the controller PCA as needed 13 12 31 13 12 1F 13 12 1F 13 12 31 Amber Yellow 4 A staple is jammed Jam in left blinking blinks bi Recommended action Remove the staple cartridge and verify there are staples pre formed at the exit of the cartridge Make sure that no jammed staples are inside the cartridge Clear all of the pre formed staples from the cartridge Reinstall the cartridge and verify that stapler operates correctly Test the stapler by sending a job to be stapled in order to verify that the stapler completes its se
223. t of the device indicates a general error status Use the following table to interpret device status based on the LED light Color state Description Off The output device is operating normally Green solid The output device is in normal state with no malfunctions jams or operator errors Green blinking The output device is in service mode Amber blinking The output device is experiencing a media jam a staple jam or an operation error or is detached from the printer or MFP A hardware malfunction at the warning level also sets the user light pattern to amber blinking Amber solid The output device has a hardware malfunction If the malfunction is severe the device will not operate anymore Service is required 250 Troubleshooting ENWW 3 Parts and diagrams Chapter contents iaire elt e ile p AA toa sea 252 OCIO ANS 5 AAP PP AA AA pe 252 Consumables and documentation cee eee 252 Common hardware a 253 Illustrations and parts lists eee eens 254 Multifunction finisher system assembly nananana 0 00 cee eee eee 254 Mounting hardware ccc rs 255 External panels and covers eee 256 Internal COMPONENTS 257 Dispose assembly ee eee teens 259 Paper feeder assembly cc eee eens 260 Reverse assembly cc ee ee eee ee ees 261 seek le o caidas dox eg EE RR eU e pr pd dde S dud os 262 POB ASSOMbDIV sor rea Gd Od PhS EOE
224. taining notch Figure 139 Paper bins and blind cover 1 of 2 3 Remove each face down bin by lifting the outer edge of the bin to clear the retaining notch Begin at the top and work down in sequence Figure 140 Paper bins and blind cover 2 of 2 ENWW Chapter 6 Removal and replacement 167 To reinstall 1 Make sure that the bins are securely seated in the retaining notch 2 Each bin might have a personalized label that assigns it to a specific user or group of users Reinstall each bin in its appropriate location 168 Removal and replacement ENWW 8 bin mailbox assemblies Power supply Remove the 8 bin mailbox from the printer Disconnect the power cable from the PCA See figure 133 Remove the cable channel See page 166 Disconnect the power cable at the top of the power supply a pb c NO Remove the power supply by pressing the plastic retaining tabs callout 1 that are on each side of the power supply Note Hold each tab while releasing the opposite tab Figure 141 Power supply To reinstall 1 Make sure that the power cable and the Jet Link cable are aligned in the correct slots of the back cable cover ENWW Chapter 6 Removal and replacement 169 Flipper assembly 1 Remove the following FRUs Front cover See page 161 Back cover See page 162 Top cover See page 164 e Face up bin and blind cover See page 167 2 Remove one screw callout 1 from the back of the 8 bin mailbox
225. ted correctly 2 Turn off the printer or MFP and then turn it on again to see if the error persists ENWW Chapter 7 Troubleshooting 227 Table 30 Control panel and event log messages 8 bin mailbox continued Control panel message Eventlog User LED Service LED Description Bin X full Amber blinking The face up bin is full Recommended action 1 Remove the media from the face down bins 2 If the message persists when the face up bin is empty make sure that the FACEUP sensor flag Bins X X full moves freely 3 Make sure that the face up bin is not damaged 4 Make sure that the sensor is functioning correctly 5 Ifthe message persists replace the flipper assembly Check the bins of the output 65 12 70 Amber blinking Green blinking A home not found error exists The device delivery head did not find the home position during the initialization process Recommended action Make sure that all of the bins are installed correctly and properly seated Make sure that the bins are not damaged Make sure that the orange shipping lock is removed Make sure that the delivery head moves freely Replace the bin as needed Replace the delivery head assembly if a defective bin does not exist Check the bins of the output 65 12 71 Amber blinking Green blinking A scanning bins error exists A bin is device missing damaged or not correctly installed Recommended action Make sure that all of the bins are installed cor
226. ted dust free area Install on a level flat surface that can support the printer and output device size and weight Ensure adequate power supply circuitry see table 2 on page 28 Install where temperature and humidity are stable with no abrupt changes and away from water sources heating vents humidifiers air conditioners refrigerators or other major appliances see table 3 on page 28 Install away from direct sunlight areas that experience vibration open flames ammonia fumes ultrasonic heaters and devices that emit a magnetic field If the output device is placed near a window make sure the window has a curtain or blind to block direct sunlight Maintain enough space around the output device for proper access and ventilation see Physical requirements on page 39 ENWW Physical requirements Multifunction finisher Prepare a location for the output device The space must accommodate the physical and environmental requirements contained in this section in addition to the requirements for the printer 690 mm 520 mm 27 2 inches 20 5 inches A A a O O co co cO LO A e c E E E LO st 00 O D D 600 mm 23 6 inches Figure 15 Multifunction finisher side view and top view ENWW Chapter 2 Installation 39 3 000 sheet stapler stacker and 3 000 sheet stacker Note Dimensions of the 3 000 sheet stapler stacker and the 3 000 sheet stacker are identical 555 mm 520 mm 21 8 inc
227. ted the sheet is measured If the sheet goes to the face up bin the FACEUP sensor is deactivated to signal the end of the paper handling function and the sheet is ejected immediately If the sheet goes to a face down bin the entry sensor is deactivated which indicates that the motor should stop and then reverse to flip the sheet face down The flipper motor stops when the FACEUP sensor is deactivated in either case when the sheet is flipped or when it is ejected to the face up bin e Eject On the eject assembly the belt starts moving when it receives a sheet arriving message The belt then moves the sheet down to the elevator head and when the sheet reaches the EXIT1 sensor the eject motor starts When the trailing edge of the sheet leaves sensor EXIT1 only the eject assembly handles the sheet The motor stops immediately after the sheet is ejected when the sheet is no longer touching the EXIT2 sensor Note that the flipper ejects the sheet if the destination is the face up bin e Elevator The elevator assembly does not directly move paper Instead it places the elevator head in front of the bins for paper delivery as determined by the operating mode and the bin status The following illustration shows the paper path Left output bin Flipper assembly Delivery head motor Blind cover Input paper guide ah put paper g N Bin1 7 8 MN a Home position Delivery head line Standard output Metal tape bins Deli
228. ter or MFP off and then on again to see if the jam persist 7 f the harness is connected but the message persists then replace the stapler unit 8 If after you replace the stapler unit the message persists then replace the controller PCA 66 12 31 66 12 31 66 12 31 66 12 31 Red solid Red 3 blinks A home position Output device Green 1 blink timeout M1 has failure occurred Recommended action 1 Testthe feed motor M1 by using the motor test see Testing a motor solenoid or clutch on page 238 2 Verify the functionality of the stack feed roller upper home position sensor P112 see page 80 by using the sensor test see Testing sensors and switches on page 238 3 Verify that the connectors at the controller PCA are correctly seated and check the harness connection at each end 4 Turn the printer or MFP off and then on again to see if the jam persists 5 Ifthe harness is connected but the message persists then replace the controller PCA 6 If after you replace the controller PCA the message persists then replace the folding mechanism ENWW Chapter 7 Troubleshooting 205 Table 27 Control panel and event log messages multifunction finisher continued Event log if connected to Control panel 9500 9500mfp 9050 message LJ9000 9000mfp 9050 9040mfp User LED Service LED Description 66 12 32 66 12 32 66 12 32 66 12 32 Red solid Red 3 blinks A home position Output device Green 2 blinks
229. test see Testing a motor solenoid or clutch on page 238 4 Verify the functionality of the various booklet bin sensors P128 P129 PI30 PI31 see page 82 and P132 see page 80 by using the sensor test see Testing sensors and switches on page 238 5 Verify that the connectors at the controller PCA are correctly seated and check the harness connection at each end 6 Turn the printer or MFP off and then on again to see if the jam persists 7 lf the harness is connected but the message persists then replace the booklet bin assembly 8 If after you replace the booklet bin assembly the message persists then replace the controller PCA 66 12 11 66 12 11 66 12 11 66 12 11 Red solid Red 1 blink A stapler carriage Output device Green 1 blink motor M8 failure has failure occurred Recommended action 1 Make sure that the stapler unit is inserted correctly 2 Make sure that the staple cartridge is seated in the stapler unit correctly If it is not then make sure that the stapler is fully open turn the large green knob until the blue dot is visible indicating that the stapler is fully open 3 Make sure that the paper stopper at the alignment bin is working correctly 4 Test the staple sliding motor M8 by using motor test see Testing a motor solenoid or clutch on page 238 5 Verify that the connectors at the controller PCA are correctly seated and check the harness connection at each end 6 Turn the prin
230. th assemblies move freely Check for interference on the paper path Check for contamination of the paper path rollers Excessive paper dust can reduce friction If excessive dust is found clean the rollers by using plain water and a clean cloth If poor quality media is suspected suggest that the customer use a better quality media 7 Replace the flipper assembly as needed Chapter 7 Troubleshooting 219 Table 29 Control panel and event log messages 3 000 sheet stacker continued Event log if connected to Control panel 9500 9500mfp 9050 message 9000 9000mfp 9050 9040mfp User LED Service LED Description 13 12 13 13 12 0D 13 12 0D 13 12 13 Amber Yellow 2 blinks Media jammed as it entered Jam in left blinking the accumulator The accessory PPEXIT or FLEXIT sensor is never deactivated Recommended action 1 Analyze the event log for frequency of the error message 2 Make sure that the media is well aligned in the input trays 3 Make sure that the media is not wrinkled before arriving to the output device 4 Make sure that the media is coming out in the accumulator well centered If this is not the case then check the input trays to make sure that media is centered and not closer to either front or back 5 Make sure that the media is not touching the plastic arms wings in the accumulator 6 Make sure that customers are not blocking the exit of the accumulator when waiting for their print jobs 7 Check for interfere
231. the error message in the tables The printer and MFP control panel store enhanced information Printer and MFP messages that appear on the control panel provide six categories of information Each message category is assigned a priority If more than one condition occurs at the same time the highest priority message appears When it has been cleared the next priority message appears and so on The following are the messages and their priorities Status messages Status messages communicate the current state of the printer or MFP to the user Whenever the device is ready and online the device status message KERE appears unless warning messages are pending When the device is performing a task such as a reset or a test the associated device status message appears When the task is complete the message returns to EEA depending on the current state of the printer or MFP Warning messages Warning messages are messages that are important enough that the user must acknowledge them but not serious enough to cause the printer or MFP to stop the printing process They are usually transient in nature but they can affect the output and so a record of their occurrence is important Warnings generally alternate with the KEREY status message and remain on the control panel until the user touches Continue or presses Stop Warnings appear in most recent order LIFO with duplicates removed Error messages Error messages communicate to the user that som
232. tializing 2 Check connections at the controller PCA Recommended action 2 If the message persists when the bin is empty then make sure that the FLFUF actuator see page 83 sequence Red solid The device is performing its power on sequence along with the printer or MFP Recommended action 3 Replace the Jet Link cable as needed moves freely 3 Check the functionality of the FLFUF sensor by using the sensor test see Face up bin full sensor test on page 240 4 If the FLFUF actuator moves freely and the FLFUF sensor operates correctly but the message persists then replace the flipper assembly ENWW Chapter 7 Troubleshooting 221 Table 29 Control iang in and event log messages 3 000 sheet stacker continued Event Event log if connected to if connected to Control panel 9500 9500mfp 9050 message 9000 9000mfp 9050 9040mfp User LED Service LED Description Optional bin 2 full None None None Amber Green solid The stacker bin is full More blinking than 3 000 sheets of 75 g m letter size or A4 size paper has been collected or fewer than 3 000 sheets of heavier or larger media Recommended action 1 Remove all media from the stacker bin 2 If the condition persists when the bin is empty then verify that there is nothing blocking the optical sensors 3 Verify the functionality of the optical sensors by using the sensor test see Stacker bin full sensor test on page 240 and replace faulty o
233. tifunction finisher continued Event log if connected to Control panel 9500 9500mfp 9050 message LJ9000 9000mfp 9050 9040mfp User LED Service LED Description Close front door None None None Red blinking The stapler door is of left accessory open or is not closed correctly Recommended action 1 Make sure that the plastic pin actuator is not broken at the stapler door If it is then replace the stapler door 2 Verify the functionality of the front door switch MS1 and front door sensor PI22 see page 78 by using the sensor test see Testing sensors and switches on page 238 3 Verify that the connectors at the controller PCA are correctly seated and check the harness connection at each end 4 If the harness is connected but the message persists replace the stapler door switch 5 f after you replace the stapler door switch the message persists then replace the controller PCA Close top cover None None None Red blinking The top cover is open of left accessory or is not closed correctly Recommended action 1 Make sure that the plastic pin actuator is not broken at the top cover If it is then replace the top cover 2 Verify the functionality of the upper cover sensor PL23 see page 78 by using the sensor test see Testing sensors and switches on page 238 3 Verify that the connectors at the controller PCA are correctly seated and check the harness connection at each end 4 Ifthe harness is connected but the messa
234. tor NOTE Media that has excessive curl can block the exit 8 Make sure that the paper stopper clips are in their correct position 9 Make sure that the accumulator exit roller cover is installed correctly 10 Replace the accumulator as needed 11 Replace the paper path assembly as needed Chapter 7 Troubleshooting 213 Table 28 Control panel and event log messages 3 000 sheet stapler stacker continued Event log if connected to Control panel 9500 9500mfp 9050 message 9000 9000mfp 9050 9040mfp User LED Service LED Description 13 12 22 13 12 16 13 12 16 13 12 22 Yellow 3 A jam is present in the Jam in left blinks accumulator The GW sensor accessory is never activated Recommended action 1 Print and analyze the event log to find out whether the error occurs repeatedly 2 Make sure that media is not being pulled from the accumulator area during registration NOTE Customers who copy a single sheet document might grab the copy from the device while it is flipping not realizing that the action creates a jam condition If the jam occurs when using heavy or glossy media run a test using plain 75 g m 20 Ib paper Make sure that the correct paper size in the trays is selected according the paper size being fed If possible install the failing output device to a different printer or MFP and test it on the other printer or MFP Make sure that all of the sensors in the accumulator move freely Make sure that the firmware for the
235. u install the booklet bin Make sure that the booklet bin fits under the two large plastic tabs callout 5 f ME Booklet bin 4 of 4 112 Removal and replacement ENWW Stapling door switch 1 Remove the front cover See page 96 2 Unplug two cable connectors callout 1 and unroute the cables from the cable guides callout 2 Unplug the voltage connector callout 3 Remove one screw callout 4 Remove the stapling door switch Figure 73 Stapling door switch ENWW Chapter 6 Removal and replacement 113 Interlock switch 1 Remove the following FRUs Front cover See page 96 e Back cover See page 98 2 Remove four screws callout 1 and then remove the flipper assembly cover Figure 74 Interlock switch 1 of 2 3 Remove one screw callout 2 4 Unplug the voltage connector callout 3 5 Slide the switch assembly out Figure 75 Interlock switch 2 of 2 114 Removal and replacement ENWW Flipper assembly 1 Remove the following FRUs Front cover See page 96 e Back cover See page 98 e Paper guide wire See page 102 Remove four screws callout 1 Unplug the interlock switch voltage connector callout 2 Figure 76 Flipper assembly 1 of 3 4 Unplug three cable connectors callout 3 5 Unroute the cables from the cable guides 6 Gently lift the flipper assembly out of the multifunction finisher Figure 77 Flipper assembly 2 of 3 ENWW
236. uirements Conforme la classe A des normes canadiennes de compatibilit lectromagn tique CEM This device complies with Part 15 of the FCC Rules Operation is subject to the following conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesirable operation 481 8121 gt PET lt Sample identification label multifunction finisher C8088B Chapter 1 Product information 19 Note Figure 3 3 000 sheet stapler stacker The model number and serial number are listed on an identification label that is located on the back of the stapler stacker The serial number contains information about the country region of origin revision level production site and manufacturing line and the production number of the output device An example of a serial number is MX04C04388 The identification label also contains electrical information and regulatory information See figure 3 The electrical information and regulatory information vary by country region O MS C0854 HEWLETT PACKARD 11311 CHINDEN BLVD BOISE IDAHO 83714 U S A AAA A MX04C04388 100 240V 50 60 Hz 1 54 1 54 INFO TECH s Es EL x Li ng Y EQU Tal TO I 737 AMAR Bett TORRESEN T CAPM RAMAS AEH AFA L REMESAS i Sa SS pef enrseemumense nena TER ANA RENDER SESE TH LEARN
237. uld blink amber within a few seconds Stacker bin full sensor test Block the upper optical sensor until the stacker bin reaches the bottom of its motion triggering the stacker bin full sensor the error light should blink amber 240 Troubleshooting ENWW Note CAUTION Note ENWW Service mode 8 bin mailbox The standalone diagnostics are designed to test the motors and functionality of the 8 bin mailbox when the 8 bin mailbox is not connected to the printer or MFP You need a small flatblade screwdriver for the power supply switch LEDs description The 8 bin mailbox has two sets of LEDs e User LED callout 1 The user LED located on the right side of the top cover provides information to the end user about the 8 bin mailbox power on status and the attachment and alignment to the printer or MFP e Service LEDs callout 2 The service LEDs formed by three independent LEDs located in the middle of the left side cover show additional technical information to decode the 8 bin mailbox status sio Jl Service mode operation Perform the following steps to put the 8 bin mailbox into service mode Make sure that the printer or MFP is turned off before performing this test If the printer or MFP is on when service mode is enabled damage to the 8 bin mailbox the printer or the MFP can occur 1 Remove the 8 bin mailbox Jet Link connection to the printer or MFP Remove the 8 bin m
238. umbers 269 locating 26 operations 74 removing and replacing 152 power on sequence 8 bin mailbox 55 multifunction finisher 54 stacker 54 stapler stacker 54 printing configuration page 202 information pages 249 processing tray locating 23 operation 57 sensor 79 product attachment latch diagrams and part numbers 255 removing and replacing 103 product release handle multifunction finisher diagrams and part numbers 256 locating 23 removing and replacing 92 ENWW ENWW R rear jogger adjusting 246 recalibrating multifunction finisher 245 regulatory information 8 bin mailbox 35 multifunction finisher 32 stacker 34 stapler stacker 33 remanufactured parts 36 removing parts 89 replacement parts installing 89 ordering 36 replacing parts 89 reversal sensor output voltage 246 reverse assembly multifunction finisher 261 rollers kit 8 bin mailbox part number 281 removing 179 rollers multifunction finisher locating 24 operations 58 paper fold 60 gt saddle clutch 77 saddle stitching 59 safety switch assembly stapler stacker diagrams and part numbers 269 removing and replacing 155 screwdrivers required 89 screws 253 sensor flag multifunction finisher 60 sensors 8 bin mailbox 85 booklet bin full flag removing and replacing 106 clearing 246 electric circuitry 73 folding home position 60 jam detection stacker 67 jam detection stapler stacker 63 multifunction finisher 78 optical stacker or stapler stack
239. upgrade the firmware 4 Replace the accumulator assembly as needed 13 12 25 13 12 19 13 12 19 13 12 25 Yellow 3 A jam exists in the Jam in left inki blinks accumulator The ACENTRY accessory sensor never deactivated Recommended action 1 Analyze the event log for the frequency of the error message 2 Make sure that the media is well aligned in the input trays 3 Make sure that the media is not wrinkled before arriving to the output device 4 Make sure that the media is coming out in the accumulator well centered If this is not the case then check the input trays to make sure that the media is centered and not closer to either front or back 5 Make sure that the media is not touching the plastic arms wings in the accumulator 6 Make sure that customers are not blocking the exit of the accumulator when waiting for their print jobs 7 Check for interference at the exit of the accumulator NOTE Paper that has excessive curl can block the exit 8 Make sure that the paper stopper clips are in their correct position 9 Make sure that the accumulator exit roller cover is installed correctly 10 Replace the accumulator as needed 214 Troubleshooting ENWW Table 28 Control panel and event log messages 3 000 sheet stapler stacker continued Event log if connected to Control panel 9500 9500mfp 9050 message 9000 9000mfp 9050 9040mfp User LED Service LED Description 13 12 30 13 12 1E 13 121E 13 12 30 Yellow 4 A jam exi
240. ut 300 seconds Page Count 1278 Preventive Maintenance Interval 350000 Pages Since Last Maintenance 1174 Number of Entries n Use 24 Control Panel Lock NONE Maximum Number of Entries 50 Control Panel Password DISABLED Three Most Recent Entries Write Protect DISABLED Number Page Count Entry 0 49 4C02 1230 67 ECES 1180 67 ECES PS 20010402 Default Paper Size LETTER PCLXL 20010402 Tray 1 Size UNKNOWN PCL 20010402 Tray 2 Size LETTER DIMM Slot 1 Tray 3 Size 11X17 i Duplex Unit DIMM Slot 2 Device 1 HEWLETT PACKARD DIMM Slot 3 Empty 2000 SHEETS INPUT TRAY 03 26 C8531A DIMM Slot 4 Empty Input Trays EIO 1 HP JetDirect J6057A 1 TRAY 4 2000 Sheets EIO 2 HP J6054A Device 2 E10 3 TI PCILynx HEWLETT PACKARD DISK Storage 4641 MB Capacity HP MULTIFUNCTION FINISHER 020128 CB8088A LDAP Gateway 15 56 8 164 Output Bins SMTP Gateway 15 56 8 201 1 OPTIONAL BIN 1 1000 Sheets f 2 OPTIONAL BIN 2 250 Sheets Fac Down Firmware version OI 0 Figure 186 Sample configuration page Note Check http www hp com to make sure that the version shown is the latest version available ENWW Chapter 7 Troubleshooting 249 Paper path test The paper path test can be used to verify that paper paths are working correctly or to troubleshoot problems with tray configuration To conduct a paper path test see the printer or MFP service manual User LED light patterns The user LED light located on the fron
241. ut 6 and one ribbon cable callout 7 pl Figure 164 Controller PCA 4 of 4 184 Removal and replacement ENWW Anticurl strings 1 Remove the back cover See page 162 2 Remove the following FRUs Output bin See page 167 e Blind cover See page 167 e Paper bins See page 167 Remove two screws callout 1 Remove the lower pulleys by pulling them toward you to release the anticurl strings callout 2 Figure 165 Anticurl strings 1 of 2 5 Remove the delivery head assembly See page 187 6 Release the anticurl strings from the pulleys callout 3 on each end of the delivery head assembly by pulling out the pulley s lock Figure 166 Anticurl strings 2 of 2 ENWW Chapter 6 Removal and replacement 185 7 Using a flatblade screwdriver press the retaining tabs to remove the anticurl strings from the flipper To reinstall Make sure that you put the anticurl string at the delivery head assembly before you reinstall the springs and the lower pulleys Put the anticurl strings at the top of the flipper assembly after reinstalling the springs and lower pulleys 186 Removal and replacement ENWW ENWW Delivery head assembly 1 Remove the output bin the blind cover and all of the paper bins See page 167 The metal tape has sharp edges When rewinding the metal tape into its housing hold the tape securely and rewind it slowly 2 With the delivery head assembly toward the top of the 8 bin mailbox
242. very easy See Carriage assembly stapler stacker only on page 144 ENWW Chapter 6 Removal and replacement 141 Note Figure 109 4 Unlatch the ribbon retention wire callout 2 Do not remove the wire from the product when you unlatch it mc E Ll lu Ld Kuu Accumulator assembly 2 of 3 142 Removal and replacement ENWW Figure 110 Note Note CAUTION ENWW 5 Use a Torx 20 screwdriver to remove four mount screws callout 3 Ki Accumulator assembly 3 of 3 Make sure that you remove the accumulator wings and the paper stop clips before proceeding to step 6 6 Grasp the accumulator assembly on each side and lift up to clear the tabs 7 Remove the accumulator assembly To reinstall To prevent ribbon or staple cartridge damage make sure that you correctly install the ribbon retention wire Do not reinstall the paper stop clips before you reinstall the accumulator Reinstalling the accumulator with the clips in place can break the clips Chapter 6 Removal and replacement 143 Carriage assembly stapler stacker only 1 Remove the following FRUs e Face up bin See page 129 e Stapler stacker bin See page 129 e Back inner cover See page 130 e Front inner cover See page 130 Front cover See page 131 Back cover See page 132 Controller PCA cover See page 135 2 Unplug the ribbon cable callout 1 from the controller PCA by pressing the black tab
243. very head assembly NN Eject rollers Bin 8 HI N Paper qD Magnetic strip 2 Transport Metal tape belt Transport belt motor NJ 9 MU Controller PCA Figure 34 8 bin mailbox paper path ENWW Chapter 5 Theory of operation 71 Bin full condition 72 Theory of operation Mailbox mode The capacity status of each logical face down bin depends on how the sensor behaves in the face down bin A bin full condition results from either of the following events e The bin full sensor is activated when media is delivered to a face down bin e The sensor determines that at least one face down bin is full after a bin scan is completed Stacker mode The 8 bin mailbox determines bin full condition in either of the following events e The top face down bin fills e After a bin scan the top scan is in the top face down bin and it is full Collator mode A bin full condition in the collator bin results from either of these events e The bin full sensor is activated when media is delivered to a face down bin e After a bin scan a bin is determined to be full Job separator mode A bin full condition in the job separation bin results from either of these events e The bin full sensor is activated when media is delivered to a face down bin e After a bin scan all the bins are determined to be full ENWW Electric circuitry A 16 bit microprocessor is installed on the finisher controller PCB to control the finisher operation
244. wdriver to push and release the retainer tab callout 1 that secures the end of the tape Let the tape slowly rewind into its housing 3 Remove one screw callout 2 ym cal E la lia lim UN UN NA Metal tape and housing assembly 1 of 2 Chapter 6 Removal and replacement 181 4 Using a flatblade screwdriver release two plastic retaining tabs callout 3 Figure 160 Metal tape and housing assembly 2 of 2 5 Gently pull the delivery head assembly toward you to remove the end of the tape from behind the rollers that hold the tape in its track 6 Pull the tape housing toward you to remove it To reinstall 1 Make sure that you reinstall the ESD brush correctly into its hook and pin before reinstalling the screw 2 Make sure that the delivery head assembly is in the up position 182 Removal and replacement ENWW ENWW Controller PCA 1 Disconnect the power supply cable callout 1 and the Jet Link cable callout 2 Controller PCA 1 of 4 2 Carefully lay the 8 bin mailbox on its front side user LED side 3 Remove one grounding screw callout 3 and loosen one screw callout 4 Controller PCA 2 of 4 Make sure that you do not lose the metal washer connected to the grounding screw Chapter 6 Removal and replacement 183 4 Remove three self tapping screws callout 5 Figure 163 Controller PCA 3 of 4 5 Open the metal box 6 Disconnect the eight cable connectors callo
245. y circuit provides 26 V for motors and 5 V for sensors and controller electronics The power supply is also activated when the controller PCA is set to service mode 74 Theory of operation ENWW 8 bin mailbox A universal power supply is activated when the MFP or printer power switch is turned on The MFP or printer paper handling controller sends a power on signal to the power supply through the controller PCB The power supply circuit provides 24 V for motors and 5 V for sensors and controller electronics The power supply is also activated when the controller PCA is set to service mode ENWW Chapter 5 Theory of operation 75 Motors solenoids and clutches Multifunction finisher R3 Figure 37 Motors solenoids and clutches SL2 M9 SL1 R7 R8 CL1 R4 Table 25 Motors solenoids and clutches for feeding and aligning media ID Name Function Module Error Code zz M1 Feed motor Rotates the feed and delivery rollers R1 Whole unit 31 and R2 in the paper feed direction and rotates R3 in the paper folding direction M2 Paddle motor Rotates the paddle to pull media into the Whole unit 32 alignment position and separates R5 M3 Delivery motor Drives the delivery belt one rotation cycle Whole unit 33 after the media enters the stacker bin M4 Front aligning plate Drives the front aligning plate to perform Whole unit 34 motor an alignment cycle M5 Back aligning plate Drives the back a

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