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Community Service Manual

1. ID ID group i Praineland Townhous 3000 301 Praineland 236 4000 401 Brentwood The processing group is now created Click on Close to save the processing group HAB Community Service Manual Page 18 Processing Group AMP 4 Edit Group Name Add Group Projects in Processing Group Available Projects HAB Community Service Manual Page 19 Viewing Community Services Balances CS Balance for an Individual Resident CS Ledger Individual CS balances are tracked on the CS Resident Ledger which can be accessed from the Community Service module winFAM Tenant Recertification Screen and Encompass When opening this Ledger all family members for a family can be accessed by clicking on the Next button Community Servic Inftarmatinan mer LEDS Household Membe Disabled Member Type Next gt H Age Gender Community a 1 Yes Required Print From T hiu Date ty Service Histor 5 Add Records Start 12 20 2005 Thru Date 01 01 2013 Date credted Staff Entered On Community Service Note 11 01 2012 becky 10 12 2012 Thecky 10 01 2012 becky 09 27 2012 11 05 2012 Monthly Required Hours 10 12 2012 doctors excuse 10 01 2012 Monthly Required Hours 09 27 2012 Doctor Excuse 09 04 2012 Monthly Required Hours sky 08 27 2012 Doctor Excuse 08 01 2012 04 17 2012 0412 2012 04 12 2012 becky CIA peen Ho
2. J Osborn C i Shaffer T Snell J 07 01 2011 i 11 01 2011 i 06 01 2011 i 05 12 2011 i 03 01 2012 i 01 21 2011 i 06 01 2011 i 04 01 2012 i 05 16 2011 i 03 18 2011 07 01 2011 i 04 01 2011 i 12 01 2011 i 06 01 2011 i 05 12 2011 03 01 2012 i 06 01 2012 i 06 01 2011 i 04 01 2012 i 05 16 2011 i 03 18 2011 i Annual Reexam Interim i Interim Annual Reexam i New Admission Annual Reexam Interim i New Admission Annual Reexam i New Admission i New Admission 07 14 2008 11 05 2009 i 06 02 2008 i 05 12 2011 i 03 09 2011 01 21 2011 i 06 01 2011 04 01 2004 05 16 2011 i 03 18 2011 When opening this screen the date CS hours were last generated is displayed along with the next month to generate These dates are filled automatically by the software The only time a date needs to be entered Is the first time posting CS hours in the HAB software Processing groups can be set up so that a HA can post CS hours required for one development or AMP at atime The default setting is All projects so the HA can decide what they prefer to do Once you decide to do All OR set up separate processing groups that method should be continued each month for consistency and making sure residents are not posted more than eight hours per month NOTE Instructions for setting up processing groups are on page 16 of this document HAB Community Service Manual P
3. vi History 11012019 Thu Date 12012012 Move in 062010 Date credbed Staff Entered On Communty Service Note Hours Dene Hours Reg Re exam Date Agress 120012012 mabine Monthy Required Hours 000 aw 1 052016 tienes ne en comet HAB Community Service Manual Page 10 There are filters available in Encompass Tenants so that you can build a list of CS Residents with statuses of Yes No Pending or Exempt Tenant Applicant Mgt Financial Mat Property Mgt Managers Rep Exit Encompass Applicants Applicants Tenants Landlords Vacated Tracking Service Semice Semice 3 Pending Semice 4 Exempt FSS Tenants e FSS Tenants Current Inspections Last 7 days Inspections Next 7 days D Inspections This Month Inspections Today tues Member Hoe My Appointments My Appointments Last 30 Days i My Appointments Next 10 days i 7 Status Type HAB Community Service Manual Page 11 From the Tenant Rent Certification Screen When in a resident s Tenant Information screen the resident s community service ledger is available from the Household tab Form Related Tenant Actions Processes Reports Programs o Permanent Find ANSSN Print Screen Printer FS s Tax Cre st mise E10 OG2 8 Famy CHANGE HOH VEW HISTORY ADD MEMBER SSN Type Date of Birtt Age Elder Disa Citize Et L 1595 McKnight St QjQuq JF Hy 04052001 9 N NEC w Y 03492003
4. 21 1009 001 26625 64148 3 1 2012 12 1 2012 Interim 22 y 1009 103 26589 63463 3 1 2012 3 1 2012 Ani Bal gjen 25 1009 103 25589 63464 36 1009 103 26058 62204 7 1 2012 7 1 2012 24 jami 1009 103 29000 69489 1 6 2012 1 6 2012 28 1009 001 28496 6522 N 61 1009 O01 28486 68224 10 1 2012 10 1 2012 33 1009 103 18906 45410 32 1009 103 18906 44310 1 1 2012 6 1 2012 30 y 1009 001 29589 70950 6 6 2012 10 1 2012 56 1009 002 29597 70970 8 22 2012 22 2012 i 1009 103 22355 52851 Exemp 1 1 2013 1 1 2013 1009 103 22355 2852 1009 001 14192 32474 10 1 2012 10 1 2012 y s TERIA iii f E H A H H H S H H A te H H A H S H H H H S H Check these reports out We at HAB challenge the user to use the E button to use Excel for reports Using Excel allows flexibility as to what appears on the report
5. fill the screen From this screen a resident can be highlighted to go to other options a double click will bring the user to the tenant recertification screen and a right click to the tenant s community service ledger The E button and CS Letter button are also available from this tab There are also two report options available CS Hours Remaining and CS Hours Remaining by Project available for users that prefer reports to using the E button to export to Excel HAB Community Service Manual Page 8 The final tab is the Generate Required iew Required Current Hours Lef Records last generated for 11 2012 Hours Required per Month Processing Group Enter next month to generate 12 01 2012 8 All Generate required records for tenants set to 1 Yes and 2 No Click Generate column to add Pending tenants Total of records 241 of Pending Generate Prog Proj Sub Comm Last Reexam Last 50058 Last Reason Move in Status 1009 001 2 No 1001 2012 10 01 2012 AnnualReexam 07 03 2012 100900 i 2 No osoro 12 01 2012 interim 142 2872010 I 40272201 I 07 25 2008 11009103 2 I 01012012 osomaon IFSS 07 25 2008 71009002 No 21 06 22 2012 New Admission 08 22 2012 ES 10 01 2012 10 01 2012 AnnualReexam 11 05 2007 4 Coc 04 01 2012 ener a l 02 17 2010 TT 08721 2012 tonya i i 2 H i 04 01 2012 04 01
6. resident completes the CS hours owed for the agreement take off the check mark for the Non Compliance Agreement and the following screen will appear Enter date agreement ends h2 10 2012 Print From Thau Date Notes 1 016 Character Limit End repayment of hours Hrs Required Hrs Completed Remaining This Family Hrs Required Hrs Completed HAB suggests typing in the following information to show the CS hours and agreement are completed HAB Community Service Manual Page 24 Enter date agreement ends 12 15 2012 Notes 1 016 Character Limit 40 CS Completed End repayment of hours Completed 12 15 2012 Cancel The completed entry will display highlighted in green NOTE The red and green highlights displaying are dependent on the wording of Start Repayment and End Repayment in the Notes Field of the Non Compliance Agreement screen HAB Community Service Manual Page 25 CS Balances for all Community Service Residents The best place to see CS balances for all CS residents is the Current Hours Left tab Exit ComeServece Report Setup x Dit Commsernce View Required Current Hours LefAGenerate Required Budd Project All Propects Semen e94 hare Verte hate Uerte Hous Hours Type Required Compitted Head 9A 0 eat xx 104 amp To see tenant details doublea cbck a line Hours V re n Reranns 02222412 goZ 04122007 0 s
7. 2006 This P ints Ferson Running Date credited Staff Entered On Community Service Note Total 07 13 2010 ea 071132010 itumed in on 713 10 529 lowa Court i 10 00 j 529 lowa Court Hrs Required 40 00 Hrs Completed Click here if this is a Hours are for 1 08 01 2010 Monthly Required record Hours worked 2 6 00 F Required 4 Notes 1 016 Character Limit Mowed lawn for Youth Center 3 4 Type in the date the hours were done This record will automatically be attached to the current re exam period HAB Community Service Manual Page 15 2 Type in the number of hours that were completed There is no need to make it a negative amount as the system tags it as hours completed 3 A note field is available to add any notes about this record 4 If hours required need to be added manually click on the Required checkbox so that hours can be charged to the resident s account Click on the Save button to save this information It will display as follows Records Start 06 01 2007 Thru Date 01 01 2013 Move in 06 19 2006 Date credited Staff Entered On 08 01 2010 habinc 12 01 2012 Mowed lawn for Youth Center 07 13 2010 ea f 07 13 2010 turned in on 7 13 10 There are Modify and Delete buttons to modify or delete any record that was entered Community Service History Records Start 06 01 2007 Thru Date 01 01 2013 i N Mo
8. 2012 T Annual Reexam i tonya 11009001 cm osovaoi2 04 01 2012 Annual Rexam ji Generate Next Month m v To see Community Serice details right click a line This tab is available to post CS hours required to CS residents that have a status of Yes No or Pending This tab will be covered in more detail later in this document in the section Posting Hours Required on page 12 HAB Community Service Manual Page 9 From Encompass When using Encompass to look up and work on Public Housing resident files the Community Service information is available from the PH Owned Housing Tenant Action Bar ind Tenant Applicant Mgt Financial Mgt Property Mgt Managers Reports Help Setup Other Payees W G Vehicles PHAs PHUnits HMS Notes E Tenants xit Encompass Applicants Applicants Tenants Landlords Vacated Tracking My Appts Driver Licenses O Utility Co Sec 8 Units To Do List Show Pi enants Public HSG PH Owned Housing Tenant Actions MemoPad eee Tenants Lookup i Tenant Actions Appts Letters Property Management he o mma a aaea FSS Calc FSS Balance FSS Addendum Resident Svcs Verify Notes Community Svc Attachments Print Bar Code Clicking on ihe TT ITE button will E up the ea S a service ledger The options on this screen will be covered in the section CS Balance for an Individual Resident Community Service information Lommunity
9. 7 N N IEC Last Name n eee First Name L Maddie imit D Middle Name Dionne Salutation Ms Sr Je il SSN aa ARN Higher Date of Birth 04 20 1979 Age 31 Elderly Disability Education SSR i m 2 Ethnicity Non Hispamc Community Service information Community Service History 11012019 Thu Date 12012012 Add Mody Move in 117042010 Date credbed Staff Entered Or Community Service Note Hous Done Hours Reg Re expm Date Agoress 000 oo 10820160 1996 Went SR Golnaber or si a 009 808 19052010 1995 Moniga 000 oe 11052010 1996 Mesnignt 11962010 a OSOLZON jea OS NEIETT Monty Required Hours C4OLZOtt lea OUIN2N Monthly Required Hours CEE CERESC Saw F3 O Export HAB Community Service Manual Page 12 Posting Community Service Hours Posting CS Hours Required Community Service hours can be posted to all residents with a status of 1 Yes 2 No and 3 Pending This option is available under Tenant Applicant Mgt winCS Generate Required Each month eight hours of required community service can be posted to each resident s CS ledger oft Generate Required Records last generated for 95 2012 Hours Required per Monthif Processing Group Generate Next Month Enter next month to generate 06 01 2012 8 AMP 1 ai Staff Prog Proj Sub Comm Last Reexam Last 50058 Last Reason 3 Generate Head Name 3 Member Name Member Zefo M i Becton T Hughes C Overstreet
10. HOUSING SOFTWARE SOLUTIONS MMAB Community Service Community Service Manual 12 10 2012 HAB Community Service Manual Page 2 HAB Community Service Manual Page 3 Contents COMMUNITY SEMCE zeian aA RAR 4 DENN 4 Community Service RequirementsS rrrarrrrnnrerrarrrranrerrnnerranrennnnenranrnnnnnennnnennnsnennnnen 4 What makes community service a difficult task rrrrnnnnnnnnrnnnnrrnnnnrnnnrrernnnrrnnnrennnnen 4 How does HAB Community Service help rrrrranrrrnnnnrnrannnrnnnerrnnrrnnnnrnrnnrnvnnnennnnennnn 5 HOWTO ACCESS CS snappe een EAEEREN 6 From the Community Service Module cccccccccseceeseseeceeeeeseeeceeesseeeseueesseeesees 6 FOM 0 0 0 65 SE aint erm ointiatn dint cmon ted ban 9 From the Tenant Rent Certification Sereen cccccccsseccsececeeeceeeeceeeeeeeeseuseseeesaes 11 Posting Community Service HOUIS cccccseeccceeeeeeeeeceececeueeeseuceseueesseeeeseeeessaeeesees 12 Posting CS Hours Requreduassarmesesetasseeete ass eda e an 12 Posting CS Hours Completed uses user asset 14 Setting UP CS Processing Groupsraauusqastkdeuk eee 16 Viewing Community Services Balances ccccceeccceeeeeceeeeseeeeeseeeeseeessaeeeseeeesseeeeas 19 CS Balance for an Individual Resident CS Ledger cccsececcseeeeeeeeeeeeeeeeeeenees 19 Setting up Non Compliance Agreements rrrrnrarrrrnnnerranrnrnnnrrnnnrnrnnrennnnrnnnnnennnnennnn 21 CS Balances for all Community Serv
11. U LCU VZ 12 01 2012 Le rer eV TU jAdut debbie 1009 oo 2 10 01 2012 10 01 2012 AnnualReexam 10 27 2011 Spouse debbie 1009 103 1 01 01 2012 06 01 2012 FSS 07 25 2008 Head debbie 11009103 2 Mo 01012012 06 01 2012 FSS 07 25 2008 Head beth 1009002 2 No 08722 2012 08 22 2012 New Admission 08 22 2012 Spouse cherie 1009103 2 No 01 01 2013 0101 2013 AnnualReexam 01 06 2011 Head debbie 1009001 1 Yes 10 01 2012 10 01 2012 AnnualReexam 11 05 2007 Head tonya 1009 001 04 01 2012 04 01 2012 Annual Reexam 07 20 2010 Head debbie 1009 103 I 08 01 2012 05 01 2012 AnnualReexam 02 17 2010 08 21 2012 06 21 2012 New Admission 08 21 2012 Head tonya 1009001 I 0401 2012 04 01 2012 AnnuaiReexam 04 14 2009 Head tonya 1009 001 04 01 2012 04 01 2012 Annual Reexam 0813 2009 crete om ermene om omme omme me bom om mme omsem erme mme eten EEE EEE ent Aahhie inne NANNI VM 4 104 20 12 NNN poem al Gesu NAUNA NIN NIN Co head jamie 1009 001 ip To see tenant details double click a line CS Letter The first tab is the View Required tab This option allows the user to display all tenants that have a community service indicator of Yes 1 No 2 or 3 Pending From this screen a resident can be highlighted to go to other options a double click will bring the user to the tenant recertification screen and a right click t
12. a Non Compliance Agreement and check the option Remaining i Non Compliance agreement Hours Auto Generated HAB Community Service Manual Page 22 When you check the option Non Compliance Agreement the following screen appears Enter date agreement starts 12 10 2012 Delete Print From ThuDate Notes 1 016 Character Limit eee This Person Running Current start repayment of hours Total Month Hrs Required Hrs Completed Remaining This Family Hrs Required 64 00 Hrs Completed 3200 Remaining 3200 og kr Non Compliance agreement Hours Auto Generated HAB suggesis entering the information for the agreement as follows There is not a field to add in the hours required because the hours are already part of the CS resident s balance Enter date agreement starts 11 15 2012 The entry will be highlighted red as follows and no hours are listed in the Hours Required column but display as part of the Community Service Note HAB Community Service Manual Page 23 Lommunity service mistory Records Start 09 01 2007 Thru Date 01 01 2013 Tenant has moved out Date credted Staff Entered On Community Service Note Hours Done Hours Reg Re exam Date Address 11 15 2012 habinc 200200 09 08 2008 519 indiana Street Zanesvik 09 01 2008 bey 09 03 2008 Monthy Required Hours 000 i i 08 31 2007 219 Indiana Street Zanesvil When the
13. age 13 The columns can be sorted by clicking on the column heading This screenshot is sorted by Comm Status so that the tenants marked as 3 Pending can be checked or not checked to post eight hours of CS Notice that family members have a blue font and Heads of House have a black font E The Generate column can be checked or not checked to generate CS hours required for residents with a CS status of 3 Pending Residents with a status of 1 Yes and 2 No are automatically checked on by the software to have eight hours of CS required posted L A double click will bring the user to the tenant recertification screen and a right click to the tenant s community service ledger The E button is also available to send this information to Excel for reporting purposes K Once everything is reviewed click on the Generate Next Generate Next Month Month button to post eight hours of CS required to each resident s CS ledger Below is a resident s CS ledger which was accessed by highlighting and right clicking on the resident from the Generate Required screen Notice the eight hours in the Hours Rea column for the date of 06 01 2012 This is the amount that was generated automatically from the Generate Required option LOMMUnNITYy oervice information ead Of House Last Re Exam Date 0 01 2010 Print hol mber 3 7 ousehold Membe Member Type Age OB Gender Disabled Community Serv
14. can be printed by using the Print From Thru Date option The Add Modify and Delete buttons are available to add CS hours completed make adjustments to the CS resident s CS Ledger balance and make notes for hours completed and or required Any CS record can be modified or deleted Hours are for 1121 2011 Hours Worked 5 00 Notes 1 016 Character Limit Ashford University HAB Community Service Manual Page 21 Le The Print From Thru button will print a summary or detailed report of the records displayed for the Records Start and Thru Date The hours required and completed are displayed and color coded purple for auto generated CS hours required and yellow for CS hours entered by HA Staff The CS balances are displayed here for the CS resident chosen and the total for the family The far right boxes display current month CS hours owed and the grand total of CS due on the left E Non Compliance Agreement Tracking See section below a HMS Notes and Letter Assistant can be accessed here Options to Exit Save and export to Excel E button Setting up Non Compliance Agreements Community Service residents that have not completed their CS hours or owe the HA hours because of fraudulent income reporting can be assigned a Non Compliance Agreement The CS HAB software can help with this tracking Go the CS Ledger screen for the resident that requires
15. dify Delete Print From Thru Date Move in 06 19 2006 Date credited Staff Entered On This Person Community Service Note Running Hours Done Hours Req Re exam Date Total Address 06 01 2011 1529 lowa Court Galesburg 216 HAB Community Service Manual Page 16 Setting up CS Processing Groups In the CS software go to Setup Find Tenant Applicant Mgt FinancialMgt Property Mgt Managers Reports Help Setup EEeeaoeseoaa S winFAM winHAP winTAR winFSS winRR winRSS winTRAK winVER NwinC Letter Assistant Tenant Statistics Applica a 9 Setup Click on Add Group and type in the new of the processing group Processing Group Edit Grou Name Add Group Projects in Processing Group Available Projects Pgrm Proj Sub Project Name ID ID group HAB Community Service Manual Page 17 Set up Community Service Processing Groups Processing Group AMP I Projects in Processing Group Available Projects Project Name Pgrm Proj Sub a 8 pete Tab out of the Enter new group name here and assign projects to the processing group by highlighting the projects under Available Projects and clicking on the Add button Sse Set up Community Service Processing Groups Processing Group AMP 4 Edit Group Name Add Group Projects in Processing Group Available Projects Project Name Pgrm Proj Sub Porm Proj Sub Project Name ID ID group
16. ee Community Service det ls ng check a ime Move ouwt Current Comm Stats Utd QOereas 100 Wan Street 102 437 b ra Ave 200 N Jefferson amp 5 309 N Jefferson SS 170 S West S 514 472 bwaAve 2 lowe Court 170 5 West S 114 476 bwa Ave Report Hrs Remaining S29 bwe Court 2003 E Kron St 1574 Mornght St LS Letter Repon Hrs Remaining by Project Choose All Projects or one project at a time to display what balances to report or work on Click on the Include moved out family to include CS residents that have moved out Click on the Show zeros and credits to display CS residents with zero or credit balances From this screen a resident can be highlighted to go to other options a double click will bring the user to the tenant recertification screen and a right click to the tenant s community service ledger The E button and CS Letter button are also available from this tab HAB Community Service Manual Page 26 There are also two report options available CS Hours Remaining and CS Hours Remaining by Project available for users that prefer reports to using the E button to export to Excel Examples of this report are displayed in the Community Service Reporting section of this manual see below Community Service Reporting Under Current Hours Left Tab This tab is a great place to get a report of total hours owed by each tenan
17. f the Summary Report 12 5 2012 H M S for Windows 6 59 05 AM Community Service habinc Summary Form F apps hms reports CSRPHSXS QRP HOH Anderson V Phone 444 dett Hours Member Re Exam Head Total for Annual Re Exam Date 07 01 2010 Total for Annual Re Exam Date 07 01 2011 Total for Anderson Virginia M Other Head Total for Annual Re Exam Date 07 01 2011 Total for Annual Re Exam Date 02 22 2012 Total for Banks M S Anderson V Family Total HAB Community Service Manual Page 28 Example of the Detail Report 12 5 2012 H M S for Windows 7 02 40 AM Community Service habine Detail Form F apps hms reports CSRPHSAF ORP Hours Anderson V M 07 01 2010 SSN a eeu teat to add hours paid 222012 3 00 Balanced transfered to 07 01 2011 by habine 07012011 2 00 06 01 2011 Annual Re Exam Date 07 01 2010 13 00 12012 10 00 1204 2012 10 00 06012012 05012012 04012012 03 01 2012 02012012 01012012 09 01 2011 08 01 2011 07012011 Brought forward from 07 01 2010 by habine 07012011 turned in on 67 11 0607 2011 Annual Re Exam Date 07012011 Total for Anderson Virginia M Banks M5 Other Head 07012011 SSN Fm 06012012 05012012 4012012 03 01 2012 02012012 01012012 03 09 2011 Mr AN In Community Service Reports There are three additional reports located under the Reports tab of CS Community Service s Exit CommService Setup er i ae lt r 7 A ummary Form Summa
18. finition of community service is flexible and the agencies may refer to local or state guidelines to find satisfactory definitions What makes community service a difficult task The law says to track community service monthly but allows lots of leeway in the favor of the tenant in terms of timeliness Every month the obligated tenant must work eight hours but if they do not work that month then they can work off the debt in a future month Obligated tenants can even build up a surplus of hours and use that surplus in the future The law says to check for compliance yearly not monthly So tenants can go up to 11 months without a review If they are found to be non compliant they can be given an additional 12 months to work off the debt of hours They would fulfill the normal eight hours per month plus additional hours for the unfinished previous years obligation The basic point of law is 96 hours within the span of a 12 month lease The law requires third party verification for activities conducted outside of the PHA s domain It could be tough to track down verifications where the volunteer work is seasonal or temporary HAB Community Service Manual Page 5 The law is unclear on what to do with tenants that become unqualified but still owe hours Do they still owe the hours Do you wait until they are obligated again to monitor compliance What if a tenant shirks the requirement for 10 months and then Starts job t
19. ice Residents ccccceeceeceeeeeeeeeeeeneeeeees 25 Community Service REPOFting ccccccssecceeceeceeeeceeeeeceeceseueeeseeeeseeeeseeeeseusesseeeesanees 26 Under Current Hours Left Tab icsse a N e eE 26 On the Community Service Ledgers E E E 27 In Community Service Reports cccccceecccseececeeeeseeeeseeeeseeeeeseeeeseeeesseeeeseeeesaeeeeas 28 HAB Community Service Manual Page 4 Community Service Overview Community Service Requirements have come and gone over the past few years but currently they are the law HAB s Community Service produce is designed to give HA staff a simple and flexible way to track individual tenants progress towards fulfilling the agencies community service requirements Community Service Requirements Passed initially as part of the QHWRA act of 1998 and targeted to start in the year 2000 the original rules were suspended until June of 2003 At that time HUD clarified the rules and issued PIH Notice 2003 17 stating that November 1 2003 would be the beginning date of Community Service Requirements The rules are that all qualified participants of a Public Housing Program must show that they are either employed in school or attending job training If they fall under the term qualified and are not doing one of the above then they need to perform some type of community service ona monthly basis The amount of community service required is 8 hours per month The de
20. ice Status 1 Yes Required v Community Service History Records Start 10 01 2009 Thru Date 01 01 2013 Add Modify Delete Print From Thru Date Move in 09 28 2009 This P Ihis Ferson i l 380 Running Current Community Service Note Hours Done Hours Reg Re exam Date Address Total habinc 12 01 2012 Monthly Required Hours 0 00 800 09 01 2010 170S West St 316 Galesbur J Thabinc t 11720720 Toni Requved Hours 00 T v9 012010 7 5 Galesbur Hrs Required 04 01 2012 habinc 11 19 2012 Monthly Required Hours 03 01 2012 habinc 11 19 2012 Monthly Required Hours i i i e 02 01 2012 habinc 11 19 2012 Monthly Required Hours j i 01 01 2012 habinc 11 10 2012 Monthly Required Hours 12 01 2011 med 03 23 2012 I Monthly Required Hours i This Famil 11 01 2011 I 03 12 2012 ee Required Hours i i i Hrs Completed Hrs Required I kr Hrs Completed 116 00 Remaining 324 00 arene reall HAB Community Service Manual Page 14 Posting CS Hours Completed To enter CS hours that a resident has completed go the resident s CS Ledger Community Service Intormation Head Of House Bradford K 786 68 2004 Last Re Exam Date 06 01 2011 Print Household Member 3 J Member Type Age OB Gender Disabled Community Service Status 46 08 02 1966 F N 4 Exempt Community Service History Records Start 06 01 2007 Thru Date 01 01 2013 i i Print From Thru Date Move in 06 19
21. ily accessed This will help in determining when a resident s HAB Community Service Manual Page 20 Form Effective Tenant Util HAP Contract Reason Status FileName Annual F Date Rent Allow Amount Income Mi ee 06 01 2012 141 00 134 00 0 00 0 00 FSSMIWAd Marked 12053101D ASC 14 580 00 i 02 01 2012 141 00 1 134 00 180 00 i 0 00 Interim Marked 12020201B ASC 14 580 00 i 04 01 2012 141 00 13400 50 00 50 00 Annual Ree Marked 11122901E ASC 14 580 00 10 01 2011 141 00 134 00 0 00 50 00 i Interim Marked 11092901D ASC 14 580 00 t 01 01 2011 141 00 134 00 0 00 0 00 Annual Ree Marked 10123001G ASC 14 580 og ee Sif a mere meer mers fe vnr smv vore veven rms vernes meme mer meme sms msme mm vnr ve ve me ve mv mme oe foe nainamnan 2474 An ean AA Ten AA en AA Ama sm Maan ESER NA anannanan ae leas can ant i The CS status is displayed for each family member This status cannot be changed in the CS module but must be changed from the winFAM Tenant Certification Screen Household Tab The Records Start date is the date of the first CS record for the resident and the Records Thru date is the date which CS has had CS hours required posting Both of these date fields can be typed in so that records for a specific time period can be viewed or reported on These records can be exported to Excel by clicking on the E button or a report
22. o the tenant s community service ledger There is a Project dropdown to choose all projects or view just one project at a time An E button is available to export the information to Excel and a CS Letter button to create letters for community service residents HAB Community Service Manual Page 7 The next tab is the Current Hours Left Exit Comm Service Reports Setup txt Commsernce View Required Current Hours Lef4Generate Required Busld oject All Propects include moved out family f Sh a as w T Show zaros and cred Verte Nare mows Hours ours Nove Wove out Current Comm Vet Address Peco Prot Set Required Compitted Remann State 9 0 pe 07512011 100 Man Street 102 437 b ra Ave 200 H Jefferson SI 5 729 9 gt Pelee PP 104 28 0802 2009 B5 02222912 1 t 03222912 J09 N Jefferson SS 4 04122007 170 S West Sz 514 472 bwaAve 22 lowe Court 03082011 70S West S115 o4 190011 ar bws Ave OE 7006 632392011 01 08 2010 To see tenant details double chck a line Report Hrs Reenamng CS Letter 6 see Community Service details ng check bne Repon Hrs Remaining by Project This tab displays all the CS residents that owe CS hours Notice the options to click on to Include moved out family and Show zeros and credit balances As in the previous tab All Projects or just one at a time can be viewed The Build button must be clicked to
23. raining and gets a job How does HAB Community Service help One thing is certain Every Housing Authority handles CS a little differently Therefore the CS software is flexible so that it meets the needs of every HA The system helps identify all individuals that fall under the Community Service Requirements and allows the user to easily move between the community service screen the tenant recertification and letter assistant The module allows easy posting of the 96 CS hours required yearly and entering CS hours completed by Public Housing residents along with the capability to create letters and reports HAB Community Service Manual Page 6 How to Access CS From the Community Service Module In Encompass go to Tenant Applicant Mgt winCs Reports Help Setup MW oid a ME winFAM winHAP winTAR winFSS winRR winkSS winTRAK winVER winCS Letter Assistant Tenant Statistics Applicant Statistics Once you click on the winCS button the following screen appears View Required ourrent Hours Left Generate Required Hours Required per Month 8 Project All Projects Rows 241 Pending 1 List of all people who s Community Semice Indicator is currently set to 1 Yes 2 No or 3 Pending in WinFam semen Head Name Member Name Member Prog Proj Sub Comm Last Reexam Last 50058 Last Reason Move in Type Status Head 1009 001 2 No 10 01 2012 1001 2012 AnnualReexam 07 03 2012 cac GEODE j IC JX
24. ry list Tenants Eligible View Required Current Hours Left Generate Required HAB Community Service Manual Page 29 Summary Form Report This report looks like a CS Statement by re exam date Total for Annual Re Exam Date 07 03 2012 Total for Annual Re Exam Date 10012012 Total for sert Sal 6 d Family Total Summary List A listing of all CS residents with their balances displayed per re exam date 12972012 H M S for Windows 9 5221 AM Community Service bi Summary List F appa hmr reports CERPHISS ORP Re Exam HrsRegd HrsDone Remaining 07032012 24 00 2400 0 00 10012012 16 00 8 00 00 Total for men Seite Vi 40 00 32 00 8 00 40 00 p 00 01012006 Total for a gn is Family Total HOH Amik aan fiama Bu Se GM ik 05012008 5 0L2008 Total for raste bps HAB Community Service Manual Page 30 Tenants Eligible A listing of Public Housing residents and their CS status File View Print Bj ddj 1209 2012 H M S for Windows 9 56 19 AM Community Service i Tenants Eligible for Community Service asof 12 09 2012 H 39 debbie 1009 001 29592 70959 No 10 1 2012 10 1 2012 Annual Reexam 18 LOOP 001 29592 70960 38 1009 001 25982 62008 6 1 2012 6 1 2012 Annual Reexam 52 1009 001 7951 61431 26 1009 001 1454634421 1 1 2013 1 1 2013 Annual Reexam 42 1009 103 27224 65073 6 1 2012 6 1 2012 Annual Reexam 35 1009 001 20986 49398 12 1 2012 12 1 2012 Annual Reexam 27 1009 001 26825 64149
25. t in a project or in all projects depending on the Project selection that is chosen The E button is available to export your information to Excel so that you can format the report any way you like View Required Current Hours Left Generate Required Include moved out family I Show zeros and credits Head Name Member Name Member Hours Hours Move in Move out Current Comm Unt Address Prog Proj Sub Completed Remaining Status jea PE pa om 2 sne me t i i i j 06 08 2009 i i i i i 02 22 2012 j i 04 12 2007 Head 06 19 2006 ER Co head 03 29 2011 SE bie click a line Report Hrs Remaining s right click a line Report Hrs Remaining by Project The Reports Hrs Remaining and Reports Hrs Remaining by Project is a listing of all residents owing CS hours It includes their phone number and last annual re exam date A sample is shown here HAB Community Service Manual Page 27 HALS for Windows Community Service Hours Remaining as of 12052012 On the Community Service Ledger On the CS Ledger screen the Print From Thru Date is available This will print a Summary or detail report for the members of the family you are viewing for the dates displayed in Records Start and Thru Date These dates can be changed by the user for whatever dates wanted for the report i e a specific recert period Example o
26. urs Done Hours Req Re exam Date i 10 01 2012 10 01 2012 40 01 2011 i 40 01 2011 a je 08 03 2012 Monthly Required Hours 07 19 2012 Doctor Excuse I becky 104 1222012 adusi from previous period to maki becky 04 12 2012 adjust from previous period to make i I 04 12 2012 becky 04 12 2012 adjust from previous period to make 04 12 2012 becky 0412 2012 adjust from previous period to make 04 12 2012 becky 04 12 2012 adjust from previous period to make 000 1050 10 01 20 10 01 2012 Address 523 indiana Street 523 indiana Street Zanesvik 1 523 ndiana Street F 523 indiana Street j 1523 indiana Street Zanesvil Zanesvil 1 523 ndiana Street g Zanesvilk 1 Zanesvik 1 Zanesvilk 1 et Zanesvil 1 x Zanesvik 1 8 23 indiana Street Ze Zanes Vg g 1523 indiana Street z nesvil 523 hdiana Street 523 indiana Street Zar A Selected Done Selected Required of records Current Month Running Total Hrs Required Hrs Completed Remaining This Family KE Hrs Required Hrs Completed Remaining At the top of the screen resident information from winFAM is displayed NOTE The Next button brings the next family member s CS Ledger forward CS hours need to be completed by The Rent History button has been added so that the 50058 information for the family can be eas

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