Horizon Fitness EX69-02 & Endurance 4
Contents
1. Check to make sure the power adaptor on the unit is correct Test the power adaptor on a known good outlet Replace the adaptor if it is defective Check the connection of the console cable at the console Unplug the console cable from console and use a multi meter to check the voltage through the console cable Normally it should be 12VDC If no voltage is present the console cable is defective replace it If the voltage through the console cable is 12VDC the console is defective replace it 12 CHAPTER 4 TROUBLESHOOTING 4 4 Troubleshooting No or High Heart Rate Symptom No heart rate or the heart rate is consistently too high Reason 1 The heart rate grips are not connected properly or are defective 2 heart rate grip wiring is damaged or not connected correctly 3 The HR board or console is damaged Solution 1 With a multi meter set for DC voltage place one terminal on each of the HR grip plates The HR grip should give a voltage reading of between 0 5 and 2 0VDC a If the voltage is not between 0 5 and 2 0VDC remove the 3 screws holding the HR grip together and check the connection of the HR grip wiring 2 Check continuity of the HR grip wiring a Place one terminal of a multi meter set for resistance on the HR grip wiring at the HR grip and the other terminal on the HR grip wiring at the console An ohm reading of around 1 should be expected if the reading is higher than 1 replace the HR gri2. Horizon Fitness 69 02 amp Endurance 4 02 Service Manual 2 1 2 2 3 1 3 2 4 1 4 2 4 3 4 4 4 5 TABLE OF CONTENTS CHAPTER 1 SERIAL NUMBER LOCATION EX69 02 Serial Number LOCATON iz 3 Endurance 4 02 Serial Number 4 4 2 2 4422 4 CHAPTER 2 ENGINEERING MODE menge so URSUS 2 Engineering 6 CHAPTER 3 ELECTRONIC DIAGRAMS EX69 02 Electronic DIagrBllsuateucbusq rhet peskarddudi Ud AEN ts 7 Endurance 4 02 Electronic Diagram 8 CHAPTER 4 TROUBLE SHOOTING Troubleshooting No RPM 018 Sra o ic a c c ee RR EAS E da pe ER 9 Troubleshooting No Resistance or Incorrect 0 0 2 10 Troubleshooting No Power to the 12 Troubleshooting or High Heart 0 13 Troubleshooting Knocking or Creaking 1 nent mee 14 CHAPTER 1 SERIAL NUMBER LOCATION 1 1 EX69 02 Serial Number Location EP565 1US 1537632 KODEL EE69 02 HINA FI S N EP5561210CH00120 DESIGNED IN
3. U S MADE IN C CHAPTER 1 SERIAL NUMBER LOCATION 1 2 Endurance 4 02 Serial Number Location EP565B 1175 1537632 4 02 S B EP565B1210CEOU 120 DESIGNED IN U SMADE IN CHINA IN U 5 CHAPTER 2 ENGINEERING MODE 2 1 Engineering Mode pertormance workouts ak IIIS goal carter hold te 1 To enter Engineering Mode press amp hold the LEVEL UP and DOWN keys at the same time for 3 5 seconds until Engineer Menu appears on the display 2 Use the LEVEL UP and DOWN keys to scroll through a list of parameters 3 Press ENTER to enter a parameter setting 4 Use the LEVEL UP and DOWN keys to change the parameter and ENTER to save the change 5 Press and hold the STOP key to exit Engineering Mode and return to normal operation CHAPTER 2 ENGINEERING MODE 2 2 Engineering Mode Overview START 2 LCD Eng 0 Display Test STOP gt LCD off Press each key to see if every one works Hold STOP 3 sec gt back to Engineering Menu Press ENTER to scroll through the options in this menu and LEVEL UP or DOWN to test or change the settings components below RPM HR windows shown Pedal to test RPM place hands on HR eng 4 Hardware grips to test heart rate ADC Test the incline motor using the INCLINE UP or DOWN keys VER Sh
4. ows the software version of the MCB Not Editable Hold STOP sec back to Engineering Menu Use START to choose Speed Mode MI mile KM kilometer Use ENTER to choose Region US or ID Switch Function Use LEVEL up and down to switch EUP Energy Saver on or off Press LEVEL up and down for 3 seconds to enter ENG8 Mode or Hold STOP seco back to Engineering Menu Eng 3 Accumulated Time and Distance Information Hold Stop sec back to Engineering Menu When TEST is displayed in text box Press ENTER to scroll to the next option PO the software version will be shown in text box P1 accelerated ratio this is a factory only setting that should always ENG8 be set to normal P2 virtual RPM factory only setting clear all data by holding the START key for 5 sec P4 burn time factory only setting e Press and hold the STOP key for 3 seconds to return to normal operation CHAPTER 3 ELECTRONIC DIAGRAMS 3 1 EX69 02 Electronic Diagram EX 58 2 CB m CHAPTER 3 ELECTRONIC DIAGRAMS 3 2 Endurance 4 02 Electronic Diagram Enduranced 02 PN 12 DC POWER FOR EE 0 or SVO 55 SDC Switch Signal ABGGVAEM CHAPTER 4 TROUBLESHOOTING 4 1 Troubleshooting No RPM displayed Symptom No RPM shown on the console Reason 1 2 3 4 Solution 1 Bad connection between the console cable and the console o
5. p wiring 3 If the HR grips and HR grip wiring do not solve the issue replace the console 13 CHAPTER 4 TROUBLESHOOTING 4 5 Troubleshooting Knocking or Creaking Noises Symptom Knocking or creaking noises during workout Reason 1 There is hardware that is not tight or is missing 2 The noise is related to the incline 3 The belt tension is not high enough or the belts are dirty Solution 1 Inspect the unit and check for any loose hardware Pay special attention to areas where arms meet Tighten hardware where needed 2 If the noise is present only during incline check to make sure the Teflon washers are installed at the incline motor connection point Figure A a Lubricate the gear shaft of the incline motor with grease Vision recommends Super Lube brand Lithium Grease where available 3 Remove the covers and check the belt tension a Tighten the drive belt tension if needed by moving the spring tension clip to another hole 4 Clean the belts If they are worn or will not clean replace the belts FIGURE A 14
6. r a damaged console cable The speed sensor wire is damaged or not working The magnet is not present on the drive pulley The console is defective Check the connection of the console cable at the console make sure there are no kinks or pinches of the console cable Replace the cable if any damage is found Check the connection of the speed sensor wire at the ECB motor Also check the gap between the speed sensor and the magnet on the pulley Figure 2 It should be within 5mm Adjust the gap if it is too big Install a new magnet Figure 1 Replace the console set Fig 1 Fig 2 CHAPTER 4 TROUBLESHOOTING 4 2 Troubleshooting No Resistance or Incorrect Resistance Symptom 1 The resistance is not adjustable during an exercise 2 The resistance is reverse or much too heavy Reason 1 The speed sensor wire is defective 2 The console cable or ECB motor is defective 3 The steel rope of the magnet system is not routed correctly 4 The inside magnet is defective Solution 1 Check if the console shows RPM value If it does not refer to troubleshooting for NO RPM DISPLAYED in Section 4 1 2 Remove the front shrouds Turn on the console and check the ECB motor At resistance level 1 the head of the steel rope should point towards the top right side around 45 degrees If the head of the steel rope points toward the bottom or left side the resistance will be reversed adjust the head of the steel rope
7. to the correct position 3 Press the LEVEL UP key to adjust the resistance ECB motor does not move the resistance will not be changed The ECB motor or console cable is defective Check the console cable connection at the ECB motor Use a multi meter to measure the voltage through the console cable It should be 12VDC b Ifthere is no voltage present the console cable is defective Replace the console cable c Ifthe voltage is 12VDC ECB motor is defective Replace ECB motor C 10 CHAPTER 4 TROUBLESHOOTING 4 2 Troubleshooting No Resistance or Incorrect Resistance Continued d ECB motor does move the resistance can be adjusted If the resistance is still too heavy check the gap between the orange block and the bottom of the ECB track It should be within 1 2 mm of the bottom of the ECB track If the gap is bigger than 1 2 mm the resistance will be heavier than normal Adjust the cable to the correct gap range 4 Ifall above conditions are ok and the resistance is still too heavy the magnet inside the ECB is defective Replace the ECB 11 CHAPTER 4 TROUBLESHOOTING 4 3 Troubleshooting No Power to the Console Symptom Console does not light up Reason 1 2 Solution The power adaptor is not correct or is defective The console cable has a bad connection or is defective The console is defective The adaptor for this model is 12V 1A
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