Ariva - Mettler Toledo
Contents
1. Checkout Scale User s Guide 30206008 ROO WARNING This equipment generates uses and can radiate radio frequency energy and if not installed and used properly i e in accordance with the instructions manual may cause harmful interference to radio communications It has been tested and found to comply with the limits for a Class A computing device pursuant to Subpart J of Part 15 of FCC Rules which are designed to provide reasonable protection against such interference when operated in a commercial environment Operation of this equipment in a residential area is likely to cause interference which case the user at his own expense will be required to take whatever measures may be required to correct the interference Mettler Toledo LLC 2013 No part of this manual may be reproduced or transmitted in any form or by any means electronic or mechanical including photocopying and recording for any purpose without the express written permission of Mettler Toledo LLC U S Government Restricted Rights This documentation is furnished with Restricted Rights Publication Revision History PotNumber Date Revisions Precautions NOTICE TO PREVENT EQUIPMENT DAMAGE READ this manual BEFORE operating in and enis i an m or servicing this equipment e equipment Failure to follow operating instructions could result in equiment damage FOLLOW these instructions carefully ELECTRICAL SHOCK HAZARD O2. in the gross weighing mode NET cursor must be off and in a non motion condition When the weight on the platter is more than 2 of the scale capacity depressing the zero key will not be accepted ji K IUAI I II IZIIAII IIAII i GA Tare Function The Tare button subtracts the weight of items like packaging or wrapping material 1 Place an empty container or wrapping material on the platter 2 Press the Tare key 3 Place the item to be weighed in the container or on the wrapping material on the platter Note A Tare command can also be sent from the POS through the serial connection Whatever tare method is used to start a transaction must continue to be used until the transaction is completed If the pushbutton tare is used first for example then a POS tare command cannot be used Conversely if a POS tare is used first then the push button tare cannot be used until the current transaction has been completed Chapter 2 Operating Instructions VCODisp L VCODisp The VCODisp Virtual Checkout Display is a software package provided by Mettler Toledo used to display legal Weights and Measures data on the POS screens If the VCODisp is used it needs to be installed on the POS system and integrated in the POS application The VCODisp must be licensed for use with the Ariva scale Zero Tare Normally the Ariva scale is zeroed with pushing the Zero Button on the display But usually an Ariva scale used with the VC
3. tare button function OFF Disables tare button function Note This function only applies to push button tares it does not apply to preset tares ON Enables multiple tares m El apio OFF Only one tare per transaction is allowed c ON Tare is automatically cleared when weight is removed Button Tare Enable Auto clear of Button OFF Tare is not cleared when weight is removed Tare Note This function only applies to push button tares it does not apply to preset tares Preset Taree Bieauire ON Preset tares require stable weight Argentina Stable Weiqht q OFF Preset tares do not require stable weight rest of world i Note Only Argentina requires this item to be set ON Press Zero to Enter Group 5 Press Tare to go to Group 6 Possible Selections 0 No beeper 1 Scale beeps only when Keypad is pressed Beeper 2 Scale beeps only when data is sent to POS 3 Scale beeps with both POS data and keypad press Note The calibration button always beeps ON Only display stable weight Display will be blank during weight settling time Group Step Blank Weight Enable OFF Display weight all the time even if unstable Note When disabled OFF the weight settling time will appear to be faster because the final weight will be displayed before it has been determined to be stable 2 7 METTLER TOLEDO Ariva User s Guide 2 8 ON Enable display zero cursor OFF Di
4. ODisp comes without a physical display To comply with legal requirements regarding Zero there are three alternatives e External Keypad with Tare and Zero Buttons e Connection to the Zero Button of the scanner Tare Button not available e Softbuttons on the VCODisp weight window if a Touch Display is used When pushing the Tare or Zero Button the function will be executed and at the same lime the VCODisp scale window shown below will be opened on the POS screen This window remains open for about 6 seconds METTLER TOLEDO RE 0 000kg Min 40g e 2 5g a Keypad Zero Button Scanner softbuttons on weight window Indication of version numbers and weight display The VCODisp can be set up fo work with or without a continuously shown weight window Without the continuously shown weight window the real time weight is not apparent at any time but only during a weighing operation initiated by the POS system The following feature exists to enable service technicians and W amp M inspectors to check version numbers of the VCODisp the scale and to check weighing accuracy Pushing the Zero Button twice in an interval of less than 0 6 seconds double click will open the information window where version information can be checked Another push on the Zero Button closes the information window and opens the scale window The scale window remains open until one of the following events occurs e Another doub
5. OLEDO Ariva User s Guide gui i eun QUITL 1 QUITL 1 QUITL 1 QUITL 1 QUITL 1 QUITL 1 QUITL 1 QUITL 1 QUITL 1 eun eum edALAejdsiqyG UG HO HO HO HO HO o o Josmooezteag a HO HO HO HO HO HO HO HO peda sedeeg re ped Aex ped y pedAexX pedAey pedAey ped y ped ex ped y HO NE x HO O c O lt O E O c O HO ped y HO ped y HO ped ex HO ped ex O c O HO HO HO HO HO HO HO HO HO UO HO E c O O lt c c c c lt lt c c c O O c O c O E O HO HO HO H H UO HO HO UO L c O E O Ju s ud ejdsip 1sno a39 04 8 L JO JO L JO O JO O 0 Iq 8 L 0 c 6 0 O 21 0 7 0 1 q t ION L 814q v 0 ION L aq y 90bojeiq 8 1 q y 90bojeiq e 1 q y g05oleiq e 1 q 0 1 q p ION L g05oleiq e o o o o q y paniasay uondo JoDoJ0 y e ooDoer g Ivo 0 eMq v 0 21 0 v 0 21 0 v 0 ON ege ION 1 ION 1 L L suqgz o suqg9 L sug SUqZ 0 SUqZ 0 SUqZ 0 SUqZ 0 SUqZ 0 SUqZ 0 SUqZ 0 saz 0 siqz ION L k MET Saeed pe ma mese eeupnealz zez s4 O ad uoegunwwoo jpe 222 ao o pra Pe NE a A
6. and 63 17 67 09 26 Italy 35 47 47 05 17 Latvia 55 30 58 04 23 Luxembourg 49 27 BUY 1 20 Liechtenstein 47 03 47 14 18 Lithuania 53 54 56 24 22 Netherland 50 46 53 32 20 Norway 5 557 71 11 24 Poland 49 00 54 30 21 Portugal 36 58 42 10 15 Romania 43 37 48 15 18 Sweden 55 20 69 04 24 Swilzerland 45 49 47 49 18 Slovakia 41 44 49 46 19 Slovenia 45 26 46 35 18 opain 3600 43 47 15 Turkey 35 51 42 06 16 United Kingdom 49 00 62 00 21 1 3 METTLER TOLEDO Ariva User s Guide Physical Dimensions Ariva B Height H Depth D Version Length L Width W above below counter counter 15 71 39 9cm Ariva B D5 Medium 17 84 for Datalogic Flanged 45 3cm Urs Magellan 8300 8400 Sheli 17 75 29 2cm J 45 1cm 19 88 Long Flanged 50 5cm Medium Shelf 5 19 4 08 13 2cm 10 4cm Ariva B D7 for Datalogic Mediam 15 7 11 5 4 0 Magellan 29 9cm 29 2cm 10 6cm 9800i Ariva B N3 for NCR N A 15 7 11 5 5 4 0 RealPOS 7874 39 9cm 29 2cm 13 0cm 10 2cm 1 4 Chapter 1 Introduction Physical Dimensions Height H Depth D Version Length L Width W above below counter counter Ariva B H4 15 7 2 for Honeywell t 39 9cm 7 17 8cm Ariva B H5 20 11 5 a 4 63 for Honeywell L 50 8cm 29 2cm M D 11 8cm For counter scanner cutout dimensions plea
7. ble Selections ON Weight is displayed in high resolution ten times normal resolution Expanded Weight ae is displayed in normal display increments 1 No weighing transactions can occur in this mode 2 POS protocols are not operational in this mode 3 Press gt T lt key to exit Expanded Weight Mode Display Press Zero to Enter Group 3 Press Tare to go to Group 4 Only if 3 1 0 or 1 0 RS 232 1 USB Virtual COM ports USB Ser CDC Communication Type 2 USB MTSerial HID USB Ser HID 0 7 data bit Data bits 1 8 data bit Chapter 2 Operating Instructions Setup 0 None Stop bits 1 1 stop bit 2 2 stop bit m 11 ICL WO 7 12 Shekel WO 2 NCI Weightronix WO PC 5 E AT eM RS 3 8217 Mettler Toledo WO 45 _ Reserved 4 8213 Mettler Toledo WO 16 _ Reserved 3 6 Protocol Selection 5 EPOS 1 WO 17 MT L2 6 EPOS 2 WO 18 Berkel WO 7 SL4700 TEC MA 8 Dialog 06 PC be Felis PC 9 Dialog 04 02 PC 7 10 Extended Dialog 06 PC gt _ i ci O Bn o Il co c O 0 4 byte Protocol Option 1 2 byte Note Only available on certain Ariva models when 3 6 1 0x30 None Force customer display 0x31 Display Required status only 0x32 Display Required suppress sending weight Note Only available on certain Ariva models when 3 6 1 Only if 3 6 1 Press Zero to Enter Group 4 Press Tare to go to Group 5 ON Enables
8. e power to the scale For continued problems call METTLER TOLEDO for replacement e The nn after each error code are two numbers used to uniquely identify an error Please record this number and report this specific error to METTLER TOLEDO along with the general error nnnnnn Maintenance e Remove power by unplugging the scale from the scanner or by removing the wall outlet e Use a clean damp cloth to wipe the exterior surfaces e DU NOT use solvents and chemicals to clean the unit e DO NOT attempt to remove the cover or perform service or maintenance on the internal parts of the scale METTLER TOLEDO Ariva User s Guide 2 12 METTLER TOLEDO For your notes METTLER TOLEDO 1900 Polaris Parkway Columbus Ohio 43240 www mt com METTLER TOLEDO is a registered trademark of Mettler Toledo LLC 2012 Mettler Toledo LLC 30206008 ee METTLER TOLEDO Service CE INTERNET Quality Management System certification Development production and auditing in accordance with ISO9001 Environmental management system in accordance with ISO14001 Worldwide service Our dense service network among the best in the world ensures the maximum availability and lifespan of your product Conformit Europ ene This label is your guarantee that our products conform to the latest guidelines On the Internet You can find important information about our products and services as well as our company quickly and
9. easily at http www mt com support
10. ejdsip 1xa1 abenbue7 oL L dnoJc ynejag 10053 eunuoeDuy epeuen eulyo pIU A0 S eneon u29zo ENE AOIG AseBuny uelsuyezey eissny ure yN SSI MS XO BYTE BJouot i 9 i EEES E V uem euu o euouJo ven ueno ppo z ppo z ppo z ppo z uan ueno ueno coe ree cec SH 0 zez su p HO c c O 0 0 L 96 cez su 96 ZEZ SH 0 96 ZEZ SH 0 96 ZEZ SH 0 96 ZEZ SH 0 96 ZEZ SH 0 96 ZEZ SH 0 96 ZEZ SH 0 96 ZEZ SH 0 18 zez Ssu LO L 0 c o J J J u J u H HO HO HO HO HO ili i 118 118 118 118 2 10 Chapter 2 Operating Instructions Errors Errors The following table lists error messages descriptions and corrective actions Error Codes and Actions Cycle power to the scale For continued problems call METTLER TOLEDO for replacement Communication Error Check scale communications parameters via the E 28 nn menu to insure they are the same as the POS system Remove weight from Platter if that does not work try muerdo Over capacity cycling the power to the scale For continued problems ES call METTLER TOLEDO for replacement nnnnnnn in total price display Over 99999 99 Price too large for display Place the platter on the scale Either press the Zero Key UUUUUU in weight display Under zero or cycl
11. ght Only Version Used to return the scale to gross zero if drifting should occur Tare key The display will show a cursor over NET when tare is entered and over ZERO when gross weight is zero Weighing Place the item to be weighed on the platter and the weight will be displayed POS protocol commands remotely control most scale functions including data transfer zero and fare depending on the protocol 2 3 METTLER TOLEDO Ariva User s Guide bu TIT E TT TT TT TT TT TT TT TT TT TT TTS aC cc Backlight The Ariva scale is equipped with a backlit display To save energy the scale will turn off the backlight when not in use for 60 seconds The backlight will illuminate when the scale is back in use Re zero There are two ways to re zero the scale Power up Zero The scale will automatically capture zero when it is turned on The power up zero capture range is between 2 and 18 of the scale capacity When the scale is turned on with a weight on the platter of more than 1896 of capacity the scale will not capture zero the weight display will show After removing the excess weight the scale will capture zero and be ready for use Likewise if the scale is turned on without its platter for example then the scale will be underweight and will not be able to capture zero Pushbutton Zero The ZERO button re zeros the scale over a range of 2 of the scale capacity To use this function the scale must be
12. ing factors could have a negative influence on the scale s operation Maintain a temperature range of 10 C to 40 C 14 F fo 104 F Avoid areas where the temperature Changes rapidly Select a firm level vibration free surface on which to place the scale Avoid excessive drafts such as from fans and open windows e Vibration diminishes the scale s ability to measure accurately Excessive vibration from equipment such as conveyors can cause inaccurate and non repeatable readings e level the scale properly e Aircurrents can also diminish the scale s performance Avoid placing the scale in front of or directly under air vents e Other than items being weighed keep the scale free from objects rubbing or pressing against the platter Leveling the Scale e Turn the leveling feet on the scale base until the scale is level The center pad on the leveling feet should each touch the surface and the scale should not rock or teeter e Check to make sure the level bubble located underneath the platter is centered as shown here e level the scale after every location change LEVELED NOT LEVELED 2 2 Chapter 2 Operating Instructions Display and Buttons Display and Buttons METTLER TOLEDO METTLER TOLEDO Max 30lb MinO2ib d 001lb Price Computing Version IG Min 02 65 dz TIb BEEN EN ZERO NET TEMA mu NEN ZERO NET Wei
13. le click on the Zero Bution e After the next weighing operation initiated by the POS system e Automatically after about 15 minutes Scale Model ARIVA SW ID WP 2 0 0 DSP 1 70 28 Appl D 1 121 D Wy METTLER TOLEDO VCODisp Version 1 02 11 CRC 57D690E4 Mettler Toledo Albstadt GmbH s kg TC7285 E Version Dialog 06 d93 09 104 01 METTLER TOLEDO Max 6 15 kg Min 40 g e 2 5q Information Window Scale Window METTLER TOLEDO Ariva User s Guide Setup 2 6 The scale is configurable for specific needs by changing soft switches directly from the keyboard To get into User Mode press and hold gt T lt key for eight seconds until CONF is displayed To access the various prompts utilize the following keys during the scale setup mode Note that only a limited number of parameters can be configured in User mode See the service Manual for a description of how to enter service mode Zero button is used to confirm a choice and then go to the next step Tare button is used to step through the set up groups Once a group is selected 13 this key is used to select the specific soft switch settings Group 1 Press Zero to Enter Group 1 Press Tare to go to Group 2 Group Step Function Possible Selections Language only use To be determined with text display Press Zero to Enter Group 2 Press Tare to go to Group 3 Group Step Function Possi
14. nly permit qualified personnel to service this equipment Exercise care when making checks tests and adjustments that must be made with power on SAVE this manual for future reference DO NOT allow untrained personnel to operate clean inspect maintain service or tamper with this equipment ELECTRICAL SHOCK HAZARD ALWAYS DISCONNECT this equipment Connect to a properly grounded outlet only Do not from the power source before cleaning remove the ground prong Power outlets must be easily or performing maintenance accessible and located no further than the length of the power cord supplied with the product CALL METTLER TOLEDO for parts information and service A ELECTRICAL SHOCK HAZARD METTLER TOLEDO reserves the right Disconnect and lock out all power to this unit before lo make refinements or changes removing or installing the fuse deaning or servicing NOTICE ELECTROSTATIC SENSITIVE DEVICES Observe precautions for handling electrostatic sensitive devices NOTICE EQUIPMENT DAMAGE Disconnect power before connecting or disconnecting any internal electronic components or interconnecting wiring between electronic equipment CONTENTS uci me 1 1 AO Me H u 1 1 SDOCITICOTIOTIS assi Gu ostia us fui eu aqkusqakuaqa 1 1 eene EU m 1 2 GOO VO j HE 1 3 Physical Dimensio
15. ns RET 1 4 EI 1 4 A A O on EAEE ob shee 1 5 PAVOR NR CO UA II E E 1 5 A 1 6 Accessories U sasassssssssansnanananananananaananananana 1 6 Spur oo oo E SEO 2 1 Metrological Informdtion U eren 2 1 POWER TR s LO 2 1 Jem 2 2 Leveling the Scale neee nnne nnne nnn nnn nnn nnn nnn nnn nhu nnn nun nanus 2 2 Display and DUO Sissi 2 3 WED O sois 2 3 PPP o UA 2 3 ROZETO Io oe 2 4 Iiic et u u AP A 2 4 VCODISPp ia 2 5 jj 2 6 FPI A 5 TTE PP on m 2 8 Chapter 1 Introduction Overview Introduction Overview The Ariva family of checkout products all share common technology designed for the point of sale checkout environment The Ariva B Bioptic scales closely integrate with various bioptic scanners The Ariva H Horizontal scale provides a weighing platform into which single plane scanners can be placed The Ariva S Stand Alone is a stand alone scale made for the point of sale environment Ariva scales are designed to work with a wide variety of point of sale terminals Specifications Capacity Ariva B amp Ariva H 30 Ib or 15 kg Ariva S 15 Ib 30 Ibs 6 kg or 15 kg Divisions Ariva B Ariva H 2 or 5 gram Ari
16. r up when the scanner is turned on The power up sequence is as follows e he scale software ID s version numbers are displayed during scale start up e To view the software ID s for a longer period of time double click the Zero button while in normal weighting mode In this case the software ID s are shown for 6 seconds on q 4 line display and for 2 seconds each on a 1 line display Items displayed during power up sequence are as follows e Country and GEO codes e Software part number e Weighing Package ID e Signal Processing ID ELECTRICAL SHOCK HAZARD e Application software ID Connect to a properly grounded outlet only Do not remove the ground prong Power outlets must be easily accessible and located no further than the length of the power cord supplied with the product License indication if applicable NOTICE TO PREVENT EQUIPMENT DAMAGE Before connecting the equipment to a power source first verify the supply voltage matches the voltage requirements listed on the equipment data plate 2 1 METTLER TOLEDO Ariva User s Guide Power Consumption The maximum power consumption when connected to a four line display with the backlight illuminated is 0 6W The minimum power consumption when no display is connected or when the backlight is not illuminated is 0 4W __ re TI AAA3X2222222222ZZEEEZZAA Environment Proper environment enhances the operation and longevity of the scale The follow
17. sable zero cursor Note when the scale is at Center of Zero the ZERO display cursor will be illuminated depending upon this option 5 3 Zero cursor 0 None 1 1 Line 2 4 Line 3 Text Display Note If an auto detected display is used then the detected display type 5 4 Display Type will over ride the menu setting Press Zero to Enter Group 6 Press Tare to go to EXIT EXIT Press Zero to Enter Press Tare to go to Group 1 SAVE save all settings and reboot DE L ig ABORT abort all settings and return to weighing mode Used only on The 4 Line display PC Price Computing WO Weight Only IONS Operating Instructi Chapter 2 Country Defaults Universal Country Defaults Universal o w 0 so jo jo m m Go Ho ssmiBewwes zs 3o 3 o T 3o 3o 3e o RC SE sesso of o o o c oc o o o o o o IL SECO EC ea Fio ao apo maro maro aro aro evano mano eraro maro aro Pemesan uono loxoioxi re Leere 0 eee su o ezsa 0 CeeS o leerlo Gezsu o GezSu o Gez su o leer sala teee sulo Gez su O eee sulo SdALuomeounuuco re 3o 3o 30 3 3 39 3o 3e 3o o T o ressa use pepati 9 6 c c c oc c o o 6 o o aa puejoy Ajey pueja puejBu3 spue JeuleN wuinbjog e6muog ureds euisny vsn 99UEH ueuJec oom 2 9 METTLER T
18. se see Service Manual Ariva H Without Fill Kit 13 7 34 8cm 10 9 27 7cm 5 9 15cm 1 5 METTLER TOLEDO Ariva User s Guide Ariva S i i Price Computing Display 5 12 cm 16 7 42 4cm Weight Only Display 5 4 13 7cm 10 6 26 9cm Price Computing Weight Only Display Display 1 6 Chapter 1 Introduction Accessories Accessories CIMF 71208240 72191416 72191417 72206860 72206861 Description Illustration Wall Mount Display Accessory WO Dual Display Kit 30x0 01 lb WO Dual Display Kit 6 15kgX2 5g Dual WO Display 13 LT Zero Tare Keypad 1 7 Chapter 2 Operating Instructions Metrological Information 2 Operation Metrological Information The Ariva scale has already been calibrated according to EN 45501 8 2 but should be checked again upon installation Calibration must be performed by the certified METTLER TOLEDO service professional Please contact the METTLER TOLEDO representative Retail scales used in legal for trade applications must be verified and sealed by an approved agency per the metrological directives Please contact the local METTLER TOLEDO representative for any questions cc TT TT TT TT TSS PT Power Up Sequence Note Before powering on the Ariva scale always make sure there is nothing on the platter The Ariva scale is powered directly by the scanner so it will powe
19. va S 1 2 or 5 gram Weight display 9 digits Unit price display 6 digits price computing version only Total price display 6 digits price computing version only Tare display 4 digits price computing version only Operating temperature 10 C to 40 C storage temperature 25 C lo 50 C Plug in Power supply UD 230VAC 50Hz Europe or 120VAC 60Hz US O P 12 VDC 840mA Ariva B Bioptic Ariva H Horizontal Ariva S Stand alone WO Weight Only Tower Display 1 1 METTLER TOLEDO Ariva User s Guide Scale Capacity SCALE INCREMENT Min s 0 15 Ib 0 005 Ib 0 10 Ib 0 6 6 15 Ib 0 002 0 005 Ib ARIV A S 0 3 3 6 kg 0 001 0 002 kg 0 15 kg 0 005kg 1 2 Chapter 1 Introduction Geo Values H RHE I IIHI II II IIIZII 2I II IZI ZVII I III III I I IIIIIIQIIII III III IIII 9SIII ooo Po oo MN Geo Values The GEO Value of verified scales explains for which location of use the scale has been verified This GEO Value is shown on the weight display shortly after power is applied to the scale Country Geo Width Geo Value default Austria 46 22 49 01 18 Belgium 49 30 51 30 20 Bulgaria 4141 44 13 16 Croatia 42 24 4632 18 Czechia 4834 51 03 20 Denmark 5434 57 45 23 France 4120 51 00 19 Finland 59 48 70 05 25 Germany 47 00 55 00 20 Greece 34 48 41 45 15 Hungary 45 45 48 35 19 Ireland 51 05 55 05 22 Icel
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