AM-9000 Service Manual - Birmingham Data Systems
Contents
1. E MAII pee c SER EGER on zu son enean mud mnn BEES ma tcc a tet a and To document the and factory defaults the FIFO abis shown Data Rate default setings should not be changed D Te SFE un a vinim demon T 3 ps3 CE Fa ROT AM 9000 Service Manual Page 9 Replacing the Time and Date Battery When replacing the battery on your CPU board always be sure to power down the system first DO NOT replace the battery with the power on As always when opening Your computer chassis take proper precautions against electrostatic discharge which cn seriously damage system components The board uses one threc volt lithium battery part CR2032 that will last for approximately two to three years To remove the existing battery which is about the size of a quarter you must slide it from under the side spring contact It may be necessary to press the spring latch toward the outside edge to remove the battery rom the plastic weli that holds it in place Do mof use excessive foree or you will Tose the contact tension and the battery backup wili be intermittent When installing the new battery make sure the positive side is facing up and the spring latch wili contacts the rig2. finished so you wili ot damage the data on the drive To safely un mount a deive in the SATA tray Left click on the Red arrow Icon and you should see pop up display of the drives that allowed to be swapped out Left lick on his window to select and un mount the drive Then remove fom the SATA tray as the off site backup device FAN Page 22 AN 9000 Service Manual MUTOR STMERDOGZIAS ATA 9 Sata To safely un mount a USB device left click on the USB plug and green check mark icon above will identify what USB devices can be unmounted The system current Date and Time is shown next to the bottom right comer Below itis a rectangle if you click on it the Desktop wili be displayed If for any reason the system tray is always shown it indicates that some process is started or finish and usually a icon will display n the system tray or click on the white left arrow to pop up menu of the pending process The Green house with ag is the Microsoft Security Essentials icon Click on it and you execute a system scan for virus Please select the update tab to verify you have the definition file from Microsoft The Blue Eye ball icon is the Ultra VNC software application To see what your IP address of Wes7 system move the cursor over the eye and a pop up will display the address To manage the program settings right click select Admin Prope
3. base address is shown I the SSD is plugged in and the Magi Code is installed it wil display the SSD signature The board is accessed thru software driver called TVicHW32 Fan AO AM 9000 Service Manual Page 25 congue window rer raratiel port S30 be sea foy Security checks Startup parameter ft wata leas IN fan zuporezen For initial iion priver 15 2686000 Access mode 15 Ward Setting nito ah parameters Data tine set ta 00 Atia piak Chanel thread 45 ruming aaa You may access the We Control Panel or Task Tiere Manger from selecting the Tools ik inthe 59 program header The Acronis Truc Image Backup dott Stare can also be executed fom this Pop up Serene Configure AM9000 select Configure fom the program link shown shove The AM9000 configuration has multiple tabs one for each program feature The General tab shown displays the settings for AMOS memory Size and the new Archimedes Disk Cache memory size For Archimedes Cache Technology to be active this number must be greater than SM and no lager than 512Mb Most typical installation can use value of 10 to 400M So system with 4Gb of installed memory with for AMOS and AOOMB for Archimedes cache produces an active memory in use of 3063Mb Maximum memory available is 299Gb allowed by Wes7 with 1006M of installed memory 1 your memory con ation ito large
4. The AM 9000 CPU main board is the primary board in your system Most other boards contained in the system actually plug into the CPU including the memory DIMMs system SSD 4 SIO board and other special function boards This board also contains the following circuitry One Intel XEON high speed processor Serial Attached SCSI SAS controller with support freight 6 0Gbps SAS ports Two Gigabit Ethemet communication ports Three DDR3 DIMM sockets per CPU supporting up to 24GB of ECC registered RAM SATA drive with SATA IL controller Two pin serial ports with modem contral keyboard and mouse ports CPU temperature and voltage monitoring Expansion slots for additional serial O and other specialized functions AM 3000 CPU Board Configuration Figure 2 shows the AN 9000 CPU configured as shipped by Alpha Micro The standard jumper positions are listed along side the figure jumpers should be ia their factory configured positions PRE 00328 00 is the part namber Tar the main board without processor PRB 00328 00 is the Part number for the main board with processor Fa ROT AM 9000 Service Manual Page 3 Shorting Block Configuration Eon CMOS Clear Open IPCIUPCA SMB o PCUPCHE OpeuOpen wot VGA Disable Installed 2 3 WLUNPLA LAN 1 2 Enable Installed 1 2 JPRSTI
5. Do an Acronis partition restore of a recent backup to the new hard disk primary active partition to make it bootable See the Restoring the AM 9000 Wes Boot C Patton FCR AM 9000 Service Manual Page 13 Once you add a new drive to the system that isnot formatted it wi ja Black Bar Fist we must allocate a partition be displayed in the lower panel with Figure 5 Disk Management 1 Right lick on Disk 1 black ar in the lower panel and Selec New Partition 2 The lt New Partition Wizanb will display Seleer gt Next Partition Type Select Primary partition gt Next you can only boot of of a primary partition d lt Specify Partition Size the Partition Size in MB npe in 30725 select Nest button 5 Allow the program to assign the next drive letter Select Next buton Forma Parton Format this partition withthe following sentings File System NTFS Allocation unit size Default Volume Label type in WesTBoot2 Check the Perform Quick farmat box Select gt Next button Seleer gt Finish button amp Now repeat the above steps forthe OSBackups partition size of 40960 MB Now create the final Data Vol with the remaining disk space the new WesTBoot Active right click on G and Select gt Mark Partition as Active When Wes7 finishes formating the drive he display will ook like Figure Pag
6. as shown in Figure 4 Figure 4 SSD Chip Removal Toot 113 24 Control Panel Settings ousie paian Er n Te atiis ELTE rc Shown here is Wei Computer Management dialog with the Device manager expanded out Tor inspection If expand the Muli port serial adapter and the Ports definition you wili see the properties pages and drivers used for the newly designed Parallel SSD and SIO board For Wes7 compatibility the driver is signed by Alpha Microsystems Nov lef click onthe PCI AMI13 24 Parallel SSD TAN AM 9000 Service Manual Page etal rem tn i Ben ocn aoa ar eterni emeret T una comana ta Gl h The first dialog the General tab shows which PCI bus the board is using The port setting should always Ino like this Do not change these settings LPT numbers are 12 3 pr The signed windows driver is by Alpha Microsystems p meten Ei Nos for the serial ports left click on he COMB This is the Fist serial on the AML3 24 bourd shows the bus locaton of the board eT econ ee Cu a Fa ADD Pages AN 9000 Service Manual This is the Driver Tab information On the Settings tab you will see COM ports default settings The actual band rate is really controlled by the AMOOOO ini file TRMDEF statements
7. 2011 boot up The main sereen should appear Select with the mouse Recovery and clic The Disk Recovery screen should appear 2 Click onthe Browse for backup button A browser window will appear In this window ether Select the CD drive or browse to OSBackups double click 10 expand Double click on OSBackups TAN AM 9000 Service Manual Page 19 folder Find and select withthe mouse AM9KSa101_C300B0012011 01 04 b file and click onthe TOK bunion a OSBackups library Eod pes j mens wore ostackups 2 pr nsamona sree wanna 0 romeo A Comp teeny 3 Inthe Images display Find the Wes7BoatC partition symbol and right Click select Recover The Recovery method should select Recover disk and whole partitions Click on Next 4 On select items to recover menu click on ONLY the box to the lef of NTFS Wes 7BootC Primary Active Click on the Next buon 5 Now the Specify recover setting of Partition C will display New Location To Partition Destination dialog click on the NTFS Wes TB00IC Pi Act 30Gb partition should highligh in Blue Chick on the Accept button 6 Under Partition Type you should have displayed Primary Mark partition as Active 7 Under Partition Size 30Gb should display Click on Next button 8 The Summary Page you should review that all the settings are corre
8. AMD exe will abort the boot process Far AD Page 26 A 9000 Service Manual Gem Jama Ys ors Se Prec Se em ensem RO nme Mehmet RET Naama sito PO ents D ron ce ai Tema Sad Paa hano Sm E NAI pne ae sims E msme r te tene maneas r tem masene r Sese tik stent r amie cun UC EGRET FS TITANS aee atom oe The Magie code that is installed for the system is saved in the Registry and now is displayed to the right of it s input box Job context switch value should be between 1000 and 2500 The Disable Windows AMOS date time lt yncronization allows the System operator to check lis box and can set adate and time from OPR that is than the Windows time that is current and battery backed up The other items have not changed from the AMBODO version When you select the AMOS Disks tab you will be able to detine any AMD file to the system The PC Data name box as been lengthened The PageDown button vil allow you to configure upto tot of 0 definitions Your Primary AMOS boot disk is always defined to the Fight ofthe DSK device specification You can use any 3 ener abbreviation for an AMD
9. IBIERsy Ist Drive SCSI 200 IDIS LUN 2 Drive Sata Seagate 3nd Boot Device Disabled ith Boot Device Disabled Removeable Drives IDVDIBluRay usc selectable ICDIDVD Drives Select Blu Ray drive Retry Boot device Disabled ie Changes and Exit Discard Changes and Exit Load Optimal Defaults Load Failsafe Defaults BIOS Error Beep Codes Code Error Message lBesp Refresh Circuits have been Reset ready to Power up 5 Short Beeps 1 Long Beep Memory Error No Memory detected in system S Beeps Display memory read write error Video Adpater missing or with faulty memory 1 Continuous Beep System Overheat Shut down and cool off Fav ADD
10. in Chapter 3 ofthe AMOS 8 x Servers Owner s Manual Getting to a Production Configuration 1 you had changed any of the AM9000 configuration information since creating the bootable backup DVD such as adding Micrasoft Network printers COM ports SCSI devices firewall senings ete then you will need to repeat those changes In addition the AM9000 INI and other customized INI files and perhaps even the may not be current Production versions are normally on the AMOS 8 2 AMD disks on the Data Volume AFTER restoring the latest backup see below these can be updated by simply MONTSTing from the latest backup copies like MONTST AM9000 which will re symeronize the System partition copies IE the Data Volume parition usually was restored then restoring the production system is done TF this was the most recent backup of the AMOS data then the whole procedure is done IF there is no Data Volume it was not on the backup then create a data volume using the New Partition Wizard described earlier in this manual IE necessary create an AMOS AMD pseudo drive using the AM9000 configuration process described in the AM 9000 Server Owner s Manual Generally we recommend disks of 4 GB or less so that each will fit on a DVD RAM media However the choice is yours Using a large disk drive with the Acronis compression will allow backing up much larger AMD files Proceed with restoring the last AMOS backup as appropi
11. 9000 Service Manual APPENDIX A AM 9000 OPTIMAL BIOS SETTINGS To Enter Setup press during the POST proces to enter the motherboard BIOS Setup Use arrow keys to move the cursor to highlight the eld to change The items in Bold are the settings eed to be changed from the default senings IMAINI System Time System Date ADVANCED oot Features Quick boot Quiet Boot AddOn ROM Display Mode Bootup Num Lock PS 2 Mouse Support Keyboard Error Report Wait for EL if enor DEL MessageDisplay Watch Dog Function Power Button Function Restore AC Power loss Interrupt 19 Capture Processor amp Clock Options CPU Ratio Ratio CMOS Setting Clock Spread Spectrum Hardware Prefetcher Adjacent Cache Line Prefetch MPS and ACPI ordering Intel Virtualization Technology Execute Disable Capability Simultaneous Muli Threading Active Processor Core Intel EIST Technology Intel TurboBoost Technology CIE Support Intel C State Tech C State Package Limit Setting CI Auto Demotion C3 Auto Demotion ACPLT State DCA Technology CDA Prefetch Delay 08 24 00 Mon 127142010 replace with actual time with actual date Enabled Disabled Force BIOS I Disabled Disabled Enabled Disabled TA Sec Overide Power On Enabled TAuto Disable Enabled Enabled Modern Ordering Enabled Enabled Enabled Enabled Enabled Enabl
12. ATURES FOR AN 9000 SYSTEMS E AN 9000 CONFIGURATION SCREENS APPENDIX A AM 9000 OPTIMAL BIOS SETTINGS w BIOS Error Beep Codes Table of Figures Figure 1 Statie Protection Wrist Strap 2 Figure 2 AM 9000 CPU Board Configuration 3 Figure 3 AMIIS 24 Parallel SSD and 4 SIO Board s Figure 4 SSD Chip Removal Tool 5 Figure 5 Disk Management 1 Figure 6 Creating Duplicate Wes Boot Partition m Figure 7 Acronis True Image Version 2011 m Fa ADD AM 9000 Service Manual Page 1 INTRODUCTION 9000 computers contain a high output power supp which produces current levels high enough n document contains instructions that are intended only for authorized service personnel AM to make unsafe for unauthorized persons to perform work inside the chasis document describes the AM 9000 computer packaged in the pedestal chassis which can be optionally configured as a rack mountable chassis covers the following procedures Removing your computers main access panel Electronic equipment handling precautions AM 9000 CPU board configuration High Performance VGA board CPU Cooler Installing the AM113 3 Installing memory board amp Control Panel settings Peripheral installation amp Disk drive replacement Introduction to Acronis True Image for Backup and Restore Restoring the AM 9000 System Boot parition New Features of AM 9000 and Configuration screens Mainboar
13. Administrative Tools gt Double click on Computer Management Computer Management Press Storage Press Press B o Disk Management Press ERE Use the arrow keys to move between the various drives usually Disk and Disk 1 The and E will select various partitions each Disk You should see cach physical drive or drives on the sytem with dive sizes and partition sizes Adding another hard disk When adding another hard disk drive there ate some additional steps necessary before loading software Physically install the new hard drives in the drive bays available in the rackAower chassis SAS drives must be connected to one of the SAS ports off the main CPU board black connectors Once a drive is installed power up you must reconfigure the BIOS Drive Boot order This model motherboard selects SATA drives first then SAS drives Usually you want to boot from the fastest SAS drive in your system as 1 boot Drive The SATA drives can be connected to either a SAS port or the SATA blue connectors IF the disk drive has an SATA interface it can go on any of the 6 SATA ports Once you add a new dive to the system that is not formated it will be displayed in the lower panel with Black Bar in the Disk Manager application First you must allocate a partition Configure the new drive by either a Manually allocating the drive partitions and format each partition from Disk Management console or b
14. Alarm Reset Enable Installed 1 2 E SAS Enable Installed 1 2 wn Watch Dog Installed 1 2 Figure 2 AM 9000 CPU Board Configuration Ir you ever need to replace the AM 9000 CPU Board you wili need to enter the 12 digit CPU PIC number into the AM 9000 Configuration menu The CPU PIC namber is located on the CPU board at the ight of CPU2 in Figure 2 Write this CPU PIC number down before installing the CPU board The first ime you boot up your AM 9000 after replacement of the CPU board follow the procedure below to identify the new CPU board to the system software Fa A Page 4 9000 Service Manual Once the AM 9000 starts to boot depress the C key combination for the boot job VTMI and make sure the job is at command level Depress the TED key combination on the keyboard to display the AM 9000 System Diagnostic window Mouse click on Configure The AM S000 configuration screen will be displayed Move the mouse cursor ver the Magic Cade input box click inside the box and type in the 12 digit number of the CPU PIC you wrote down previously from the label on the new CPU board Depress GETE on the keyboard After a short period of time if the CPU PIC installation was successful you should see the message Verification passed you typed the wrong 12dgit number the following error message should appear Magic code verification failed please re enter OK happens and you did not m
15. Netwik for the AMOS host and Config file for the router address The other new feature is the Acronis True Image 2011 software package to replace the older Ghost 2003 software which wili not function under Wes7 True Image wili be used to create Partition backups far the oot partition and can be used for data backups as well There are many options for backup with the new system The XBAKUP do file from AMOS wili also backup your AMD files to USB or other SATA or network drives This is user controlled by the file Please edit this file to define the source files to backup and the destination folder for this task Adobe reader DA is installed to allow access to ali PDF files an the system Micrasoft Office Word Viewer is installed so you may read any DOC file on the system Hasher is installed so you select a file in explorer and right click you can select the Hash program Raweiher is installed for network driver along with Visual C 2008 runtime to allow exe to acces the network interface The TweakNow PowerPack tools are installed to customize We for installations The Alpha Micro sign sereens and bitmap images far desktop backgrounds are also installed on the system 9000 CONFIGURATION SCREENS new lok for Wes for the AMDUDO configuration screens with version 121959 The main diagnostic Sereen shown here has few new tems The new AM 113 24 SSD board with serial ports will auto
16. ORI MESS aihama alpha micro alpha micro alpha micro alpha micro alpha micro For Authorized Service Personnel AM 9000 Service Manual DS5 10629 00 A00 FIRST EDITION January 2011 To re order this document request part number DS8 10629 00 snes been ameambia eges ma hay nad under Osan amg wth oras ar esa siccae cerned tang me euet al dr ec Serguei Ed 1 eec p Canadian Department ot Communications Compliance Statement Besitos re Canadian Daparmen ai Corenumeanon Operater avete we may ce TV mrt care e periere erase eant he mtema Avis de Conlormit sux Normes du Minist re des Communications du Canada et kiwi e despa pases de lar A d rision eae adele pure spar eins el gue Best Regen a lo roa acs Ha pre de as Canada Certain Seri a acento comune rua Battery Waring GALTON Daron ihn same orate peered ATTENTION ty eps ly a replacement mane de la bateie Remplacer uriguemeni aver batie ina ype ouda cease a a es aan ka mana Tis compat contains ooh m ty When necessary the batery with CRIDS oriy Uze of other batta may pos sl een Renacer baterat may be are om sahara ear siren conse compres at canbe cam
17. S USB Hard dives af various sizes SATA hard drives in removable trays create bootable recovery media on DVD RAM DVD RW DVD R BD RE make sure when you select the DVD drive icon check the checkbox next to the message Make this media Bootable Any hard drive can be used to create and store backup images The D OSBackups partition is used for this purpose folder called OSBackups is where the C boot parition images are stored A removable SATA drive ay can also be used o store backups This allows the user to change the drive and take the backup data off site Another location that can be usd as storage destination is a mapped network drive You can create a backup task for this location This isthe slowest backup option available to you I also ties up the network while the data transfers You may also create a File Backup from the main menu This is listed under Features You can select any folder or disk partition from the up menus Make sure you destination drive is not selected to be contained in the backup Ea 1 you have an exact size disk drive you may Clone your source This process is accessible from the Tools amp Utilities ik in D le task bar Follow the menus to accomplish the task Vp NOW et us create a boot partition backup task mmm Create Bootable DVD Backup Now let us create hoot partition backup o DVD R media First select Disk an
18. aged by sae lect Folow ali acto dacharge prctio ten apreni ar mamge wache back prelo ne Cher pere dengue any cca age fleas ma oar wania ba ras Aa fof power Yas yaa cal one mwalo aga ec sok The Ata Soars Se Dice 880 aon gated ha pansies the cmp pron ana ran apr ear may urea aah an SSO R Sng Ans ny oy tm numbers la kk fr SSD mel The SSD an on ST MABO Natureta ha mamba a pema SSD eel Sota ena you ae So member tre we iere nn ariy tomo Table of Contents INTRODUCTION 1 ACCESSING YOUR COMPUTER ELECTRONIC EQUIPMENT HANDLING PRECAUTIONS 1 HARDWARE CONFIGURABLE OPTIONS 2 AN 3000 CPU Board Configuration 2 Main PCIe x16 High Performance VGA Bourd a CPU Cooler 4 SSD Chip Removal 5 113 24 Conto Pane Settings Replacing the Time and Date Battery 5 UPGRADING AM 9000 ON BOARD MEMORY 9 Removing Memory DIMMS 9 Installing Memory DIMMs i PERIPHERALS w Additional Documentation for Peripherals w System Administrative Tools n DISK DRIVE REPLACEMENT n Adding another hard disk Create Acronis Image of the Wes7Boot C Partition m Create Bootable DVD Backup is Restoring the WesTBoot C Partition is Restoring just one file from an Acronis backup 20 ON LINE DOCUMENTATION E NEW FE
19. ake a mistake typing the 12 digit number Restar the sco and verity he BIOS seting and then retry naling tne EPU PIC ts fails zeleer RI me Control Punel In the Adde hor select the Down Select baton Browse o the 2000 folder Browse inthe AM S00 folder and find amete elg e Email this file to suppor alphamicro com identifying who you are what your system serial number is and the CPU PIC that you entered Main PCle x16 High Performance VGA Board The main VGA video bourd is installed in the only PCIe x16 slot shown Figure 2 at the center of the board This video board has 3 types af output connectors far use with the system Console monitor Please keep the dust covers on the connectors when the individual connector is not in use The part uber far this board is PRE 00329 00 VGA 15 pin D Sub e pvi 5 HDMI CPU Cooler The high performance Xeon processor is 130 Watt design A proper CPU cooler is installed and powered from the main board connector FANI in upper right hand corner This is required to keep the CPU cool Pease periodically clean the heat sink fins of dirt and dust bunnies AM113 24 Parallel SSD and 4 SIO Board Configuration The AMIIS 24 board isa PCI compatible board and plugs into the 32 bit PCT slot on the AM 9000 CPU board 1t contains the following functions Fan RO AM 9000 Service Manual Page 5 SSD Software Security Device PLCC chip Four high perfomance serial p
20. also reference the program Tocation The new AMLIS 24 board is now mapped as PC Cons ponts They ate mapped to an AMOS port with eft click and hold the defined por inthe Jefe panel and slide over to the right panel let click release and drop onto the desired port definition The main board portis PC Coml 2 and the AMIIS24 ports are 3 45 6 1F add an addition PCIe serial rand or USB serial adapter they also must he assigned for AMOS use here Lm ee e the serial port is defined as a PC controlled device like a PC serial printer t does not have to be defined here In Wes control panel set up a serial printer then hie printer can be mapped as LPT printer to AMOS Make sure the printer prints fom Windows ist before defining it in the AMO ini file as LPT device Fav ADD Page 28 AN 9000 Service Manual Genera Amae se Val Tema Sera Pe PIE ite Set Deuces teri waa asasi sceRawoasMedsooa Rana wre Lata VAM P cc fan as Mode gt PS Wier flaw Das gt The newly revised Printers page is shown here A new Clear button allows the user to clear the 1 assignment from the registry Raw mode act as with the version I not checked you may define a printer with a specifie ont and font size This is done thru the windows printer property pages Asin previous versions ali 16 print
21. ate to the backup procedure used Then as mentioned above use MONTST to te syneronize the System Volume copies of the important MON and JINI files If you used the above procedure to install a sub system drive you can change the motherboard BIOS settings to boot off of the newly defined disk drive Restoring just one file from an Acronis backup This feature wili work from a Partition Image stored on a hard drive To get to the files inside of a TIB image just double click on the TIB file and windows explorer wili mount the image and you can then in the directory to find and any file from the backup other option available is to create File Backup This type you must restore the complete backup created to the original folder or Alternate location I the File Backup image is stored a hard drive it also may be mounted as an Acronis disk and individual files from i Make sure that the destination ik drive that has enough space for the files that were backed up to be restored This type can compress the folder files into more manageable size that can be place on a USB stick USB drive or over the network on another server Ir you want to access a few files from an Acronis Partition backup you can copy the appropriate AMD fle from the Acronis backup to the hard disk Then configure this copy of he AMD file as a subsystem dive in the AM9000 AMOS Disks configuration scree
22. backup on Bootable DVD or Blu ray media You can also write the backups directly to SATA USB drives or USB sticks directly if there is enough room always read the screen carefully and verify where you re the data is where you think Read thru Acronis Help screens if you have more questions The online help screen are very useful Here is a sample o some of the backups created on an Eagle 900 system Fa ADD Page 18 AN 9000 Service Manual a 4 ceramic poen My backups Cime Essen I Sisnimiisastoott i 3 Data backups created on the Crucial C300 device or on SATA SAS devices are shown here A typical backup ofthe boot volume takes about 3 minutes The Data volume backup is dependent on the amount of data being compressed into the image backup Restoring the Wes7Boot C Partition The most reliable method of restoring the boot partition operating system to new disk drive must be done fron the bootable Acronis Data recovery DVD provided or from the one we just made above You should only have one hard drive plugged imo the SAS controller This is your new drive you have reformatted ready io use 1 Place the Bootable Recovery DVD into the DVD drive and hit the reset button Allow Acronis tn Boot fromthe DVD and press a space bar to accept to boot from DVD When the first sereen appears seleet Acronis True Image Full Version and hit return Allow Acronis
23. ct Click on Proceed button When it finishes click OK then Click on the Red X to close the program The Acronis Restore process is normally used when new replacement hard drive is installed After the restore all system settings and configuration settings must be re entered for the AMOS Serv installation The Bootable Acronis Recovery DVD shipped from Alpha Micro has the default settings and the original disk files Any patches or Customer data applied to the Server after installation will be missing The system administrator should perform an Acronis backup to a of the C WesTBootC partition any time there is a configuration change to the Server This up to date backup will Contain ali the information about the specifie installation Then this backup should be copied to alternate media and labeled and stored for future use IF the boot AMD disk file was on the first disk partition then the customer s AMD disk files wili have to e regenerated and the application software restored back ono the system drive Ite system administrator places the AM9000 AMD boot disk on the E drive it wil also have to be restored from the Fa A Page 20 9000 Service Manual D Data Volume backups After an Acronis restore to new disk drive if you have additional backups of just the AMD disk files then you are safe These AMD files will need to be copied to the correct Tocations and then Configured in the AM9000 program as described
24. d Optimal BIOS Settings BIOS Beep Codes ACCESSING YOUR COMPUTER When adding additional equipment or servicing your computer you will need to release two screws on he rear lefi side of the chassis and then the side cover with the handle to remove it This will expose the inside structure of your computer including the power supply main logic boards and peripherals ELECTRONIC EQUIPMENT HANDLING PRECAUTIONS With the AC power cord unplugged and the side cover removed the components inside your computer are vulnerable to damage caused by statie discharge Your body and clothing store an electrical charge that can damage or destroy unprotected electronic components Before handling any computer hardware make sure your work area is properly protected against statie discharge There are a number of commercially available statie protection devices like the wrist strap shown in Figure 1 designed Specifically to protect your equipment from harmful statie discharge Fav ADD Page 2 AN 9000 Service Manual Figure 1 Statie Protection Wrist Strap HARDWARE CONFIGURABLE OPTIONS The following sections summarize the configuration options available to let you tailor your hardware to your needs Most of thee options require access to the main circuit boards inside the computer and Should be performed only by qualified technical personnel Contact your VAR if you need assistance 9000 CPU Board Configuration
25. d partition backup More features Disk and partion backup Pre yso someon 9 Place a DVD R media into the DVD drive Fa A Page 16 AN 9000 Service Manual Configure disk backup process E coo P Tiss the popup menu A renee o Shown here E e am 3 rossa EXC p ee mje D ocean E we prier wm bow of 0 Fa ABT AM 9000 Service Manual Page 17 teens wa Ri Make tia mcha beta ERT amp LE Type in a Name ofthe backup in the Backup ame entry Box Here we say JKShIOI SasBoorte Jans which makes some sense to describe the System type serial number boo volume and when it was made Now click on Back up now bution A DVD R media backup normally takes about 10 minutes to wit True Image will creste new backup f the Wes7C300Boot parition with bootable data onto die DVD R reamme My backups s Backing up Wes7BoolC d When complete you may acces the log file by clicking on the little blue down arrow to the right of Help jin this sereen Select log ile in the pop up menu Double click on the first entry in the list and use the scroll bar to inspect the contents You can create ther backup tasks that place the
26. e 14 AN 9000 Service Manual Figure 6 Creating Duplicate Wes Bout Partition Now to configure the new drive for AM9OQ0 operation we need to use Acronis True Image recovery to place the contents ofthe Wes7BootI partition G This can he done doing partition recovery Create Acro Image of the Wes7Boot C Partition This can be accomplished by booting from the provided AM 9000 Data Recovery DVD and perform a Backup of the partition A Clone of the primary drive is another aliemative The third way is t0 luc the Acronis True Image fom Wes tool bar on the right side of the sereen The toolbar has auto hide set so move the mouse cursor over to the right hand edge of the sereen and it should pop up Move up 10 the top right hand comer ofthe sereen and click on the Windows Start Teon The program menu Should be displayed and select Acronis True Image software shortcut pene rem Figure 7 Acronis True Image Version 2011 The backup process is very easy The menus are easy to read and follow There is also Help available in the upper right hand comer af the dialog box This wili bring up complete help system with ali topics covered Fa ROT AM 9000 Service Manual Page 15 Backups can he made on many different media types We have tested the following with success Blu ray BD RE DVD RW DVD RAM DVD R CD RW USB Flash sticks of 4Gb 8Gb 16Gb formatted in NTF
27. ed Enabled TAuto Enabled Enabled Disabled Enabled Ba AA AM 9000 Service Manual Page Advanced Chipset Control 1 LOPI amp IMC Configuration OPE link speed QPI Frequency QPI Los and LI Memory Frequency Memory Mode Demand Scrubbing Patrol Scrubbing Channel Inerleave Bank Interleave Thotling Closed Loop Hyster Temp Guardband Temp Intel Temp Temp Rise Air Flow Alitude DIMM Pitch SROV Support NUMA Support Intel Active State Power Management USB Functions USB 20 Controller Legacy USB Support LIDE SATA Configuration SATAFI Configuration Configure SATASI as ICH RAID Code Base SATAR2 Configuration IDE Detet timeout Primary IDE Master Slave Type LBALarge Mode Block Transfer PIO Mode DMA Mode SMART Mode Transfer PCIPaP Configuration Plug amp Play PCI Latency Timer PCI IDE BusMaster PCI Express IO Performance ROM Sean Ordering Ful Speed Disable TAuto Independent Disabled Disabled Wa Disabled Disabled 1006 1070 1020 Sea Level moo Disable Disabled Disabled Enabled Disabled TI2 USB Ports Enabled Enabled Enhanced nel not used normally Enhanced 05 Auto TAuto TAuto TAuto Enabled No 160 Enabled Onboard Fav ADD Page 32 AM 9000 Se
28. ers defined here are not counted as an AMOS user license They are defined AMOS as a LPT job using the PCLPT interface driver Please refer to the owner s manual chapter 6 fr more information The Network adapter to be usable under AMOS must have double yellow arrow Bead next toit Iit docs not have this head just double click on the Adapter yau wish to use A system could have more than one adapter The standard system shown here is correctly configured TAN AM 9000 Service Manual SAW n PE Chace Scd ATA tein S Soi FC SH So S FE SeSi adata TEPC devos 0 ATAPI CO Ron 01 4LDTSTEDRE Wes Federn 5 SCSI uk 45 0 SEGATE ST3VASBIBSS T PC dovo 68 Duk 10 ngon Darin Doon cine Anea SCSI avs am dnc Y oe eee DOO HLOTST BORE Anima The SCSI devices are shown here The ATAPI DVD drive or Blu Ray drive must be mapped for AMOS as shown here This wili allow DVD and Blu ray software to function under AMOS The normal et lick select in the above panel and drag and drop on the AMOS device number ta use in the lower panel TF you install a Steamer tape drive it wil be listed in he above panel and needs 10 be mapped as AMOS SCSI device in the lower panel Then modify the AMOODI ini file and add in a Devtb Su and System statements Fav ADD Page 30 AM
29. file These definitions must have an AMOS driver definition ia the SYSTEM statements of the AMOQOO IN file This is always a copy ofthe PCDSK DVRIL fle Ifthe driver is defined in the System statements it does not have to have a Devih or Bitmap statement This feature is called AMOS HotSwap AMD Tiles As ong as you define 20MB or more to the Dewbl and Bitmaps are allocated during the XMOUNT from SMEM area A DO file called XMNT is normally used to Mount and allocate the swap disk To un mount the device make sure no user is logged into the swap device then type XMOUNT Dev Fa ABT AM 9000 Service Manual Page 27 er ma Daa Tony a wes BENE LL _ m Feed a wa Denn Ud Wa Feri i e Fa DUREE _ ww EX s rea eS me Tar 1 Trent Ten shown here You can use the default setting of AmpeLite or AmpeTer for the VTM jobs you purchase a full version oF AlphaLan 904 it also can be used on the console It has a restriction only ONE job an be defined with he terminal emulator The Local switch must he typed into the command line following the program location I ean be installed nt it s owa Alan folder under AM9000 or can use the default location installed under Program Files but the path specification LE we aw most be exact fortis to work mali Te e Fe Pr nk trn The default Ala file must
30. ht hand edge of the battery After installing a new battery the system BIOS setting will be reset to the main board defaults See the following section for restoring your BIOS settings to those optimized far the AM 9000 Restoring Your BIOS Settings Besides the time and date the AM 9000 s battery also maintains the system setup parameters and boot device parameters The BIOS parameters are stored in the AM 9000 s on board BIOS chip Therefore when you remove and replace the battery your BIOS settings wili be lost fter you install the new battery and tum system power on you need to access the BIOS Configuration menu by pressing DEL key during POST and restore your settings Please refer to the Appendix A for the optimal senings IF you do not use the BIOS configuration menu to restore your settings the system wili drop into standard factory defaults and wili boot slower because the parameters are not optimized for the system Yet when it does start to boot the AlphaSbell wili boot the system with AN 9000 Mon and AM 8000 Ii as the System parameters Once the system is up and running log to OPR and enter the current time and date Reboot the system to initialize the system up time UPGRADING AM 9000 ON BOARD MEMORY In order to maximize system performance the AM 9000 memory is always installed in pairs of DIMMS allowing 12 bit interleaved memory operation Always install memory beginning with CPUI DIMMO The AM 9000 CPU board has th
31. n and if necessary add it to the booting INI file You may use the XMNT Dev if the Dev name ix AMD disk driver louded into system memory This is the hot swap feature of AM9000 Then you can access all of the AMOS files in the AMD drive disk fle FRAN AM 9000 Service Manual Page 21 The special part is getting the AMD disk file from the Acronis backup This is done using the Acronis Explorer Open up windows explorer and browse to the DAOSBaekups folder and double click on the TIB file you wish to recover from Once Acronis Explorer is open then double click on he appropriate etes Find and select the desired AMD file Right click and COPY Browse to your desired disk drive location that has enough room far this file Right Click and paste Remember that if AMOS is active and the filename of the disk file being recovered is the same as the one open Acronis Explorer wili not be able to restore to the same location Exit AMOS and then you may write the disk file back to the active location tis always safer to restore to an alternate location ON LINE DOCUMENTATION There is on line documentation an each system The Adobe Acrobat Reader is also installed on the system and can be used an the Console review the PDF documentation files To access the PDF files use the Control Panel interface to browse to a directory and the PDF file you desire to read Double lick on the PDF filename and the Acrobat reader wll la
32. ntation section The following instructions list the screen titles important options and the actions you should take using the following syntax Screen or box Title or Application Program top line gt Selected item ction for you ro do keyboard input keyboard key for Selected item mouse Sefecr gt menu item lt Menu gt action key press keyboard lt Menu gt Seleet gt menu item scroll box with mouse et click Radio Button mouse Seleer or EER or other Keyboard keys Action notes and choices Select program option or Selecr gt lt Title gt menu menu menus program option select the last program option you need to make multiple left burton selects with the mouse of each menu number to reach the correct program selection Accessing the AM 9000 Tools To use the AM 9000 System tools there are three ways to gain access Use the Tools menu o typing the specifie XCMD from AMOS on the console terminal Press ETU until the AM 9000 System Diagnostic screen appears Press will open the lt Tools gt menu Use the mouse to move over to the right hand side of the Console sereen to access the program Start menu and System utilities Or while in AMOS on the VTMI console terminal XCP to launch the Control Panel application XPLORE for the windows explorer Type XDISKS to use the Windows Disk Management tool This gives you acess to various Win Embedded C
33. omputer Management tools fr formatting diss and to Acronis for creating Bootable Backup Recovery DVD and other data backups The system administrator should know how to use Windows utilities and how to use Acronis software DISK DRIVE REPLACEMENT There are a few situations that will require the system adeninistatar o work with disk drives and DVD or Blu ray media to restore the system boot partition these procedures must be dote on the system console Adding another hard disk 5 Restoring the to a new or empty formated hard disk Restoring just one AMD files from an Acronis partition backup Fa A Page 12 9000 Service Manual Before beginning any ofthese procedures make sure you have a current AM 9000 Bootable S Dat Recovery DVD PLEASE backup the curent System Wes7Boot Partition and Data Partition to alternate media Accessing the AM 9000 Disk Management screen Many of these administrative tasks require acces to the AM 9000 Disk Management sereen On the console terminal XDISKS to start the application or follow the procedure below You may also use you mouse to point the Menu Hem and elick to select The manual keyboard method is outlined below Press m lt AM 9000 System gt Press ET opens Tools Press E to Control Panel Press CEH Panel Select gt View by Small Icons on the right With mouse Double click on Administrative Tools
34. ots 81 45 Alpha Miso standard pin out one AM113 24 board may be installed in the AM 9000 The PLCC SSD chip pin 1 orientation is toward the mounting bracket Factory default location wil be slot 1 at the bottom in Figure 2 Under WesT the board will enumerate the serial ports in either 32 bit slot on the CPU main board If you move the board to the other slot you must uninstall the previous installed configuration otherwise the port enumeration will start at the end of the previous installation In other words it will renumber the por 3 4 5 6 10 7 89 10 This will cause a problem with the AM9000 Jn file if you have them defined at te standard assignments of 3 4 5 6 Do lis from Control Panel gt Computer Management gt Device Manager The AMIIS 24 Parallel SSD 4 SIO board has been factory tested and shipped with its configuration Jumpers set in their standard default positions as specified in Figure 3 The nln Ext jumper is always open IMP is installed in the lower position jumpers should be left in these factory configured positions Ne Junper installed Figure 3 AMI13 24 Parallel SSD and 4 SIO Board Fav ADD Pages A 9000 Service Manual SSD Chip Removal The SSD chip is located at on the AMII3 SSD 4 SIO board as shown in Figure 3 The SSD chip requires a special oo for chip removal IF you ever need to remove and replace this chip be sure to use the correct tool
35. ree on board DIMM dual inline memory module slots which support Registered DDR3 ECC RAM modules Should you want to replace or upgrade any of these DIMMs first remove the existing DIMMs then install new ones following the procedures below Removing Memory DIMMs To remove a DIMM from its connector 1 Press out on the retaining latches until the memory module pops up Fav AD Page 10 9000 Service Manual 2 Lift the DIMM out of the connector Installing Memory DIMMs for Wes Gibit OS The standard shipped softwar is the Wes 32 bit version Before attempting to install any memory make sure that the memory you have is compatible with the AM 9000 Use Alpha Micro PFB 00727 H6 or equivalent memory to expand Your system To install memory expansion DIMMs in the AM 9000 CPU board use this procedure 1 Always install memory in order starting with PI DIMMLA closest the microprocessor CPUL the board Sce Figure 2 Make sure that the DIMM aligns properly with the memory slot The modules are keyed to ensure that the memory DIMM is properly oriented 3 Gently push the memory module into the desired slot Once properly seated the retaining latches each end of the connector will close and secure the module into the slot Sometimes you may eed to close the yourself After installing the DIMMs the next time you power on the system the memory will be detected Currently the maximum memor
36. rties The VNC password box is set to ak as the default 1 you move the mouse over the Console icon you intemet acces and company name should appear Ir you let click on the white flag icon you can access the WesT Action center Security and Maintenance menus can be executed from here IF click on the yellow folder icon at the top of the system tray you wili bring up Windows Explore Another feature you should notice about this display are Program Libraries These are already setup tar the AMON system TAMOODO Documents is he PDF DOC and Help files far the system Files is the main AM9000 folder with ali folders and programs specifie to AM9000 funcional Files is where you should place customer AMD files which is normally located in EXData VolAMD Files folder IOSBackups is where Acronis True Image files for the Boot partition should be stored This is located in DAOSBackup folder DAOSBackupelileBackips is also where you can backup your AMD files they are small enough o fit on the D parition Otherwise place them on swappable USB or SATA drives ISataBackupe WT is located on the swap tray SATA drive You may backup directly to ere fr off site backup capability Win7Files ibrary is a folder under AM9000 and have some of the driver files and support programs for the AM9000 system The Kingston F drive here is a USB Flash drive used for backups TAN To locate your system
37. rvice Manual PCI Slot Control Onboard LAN option ROM Select Load Onboard LANI option ROM Load Onboad SAS option ROM Boot Graphies Adapter Priority VuperlO Configuration SerialPort Address Serial Port Address Serial Port 2 Atribue Remote Access Configuration Hardware Health Monitor CPU Overbeat Alarm System Temperature Fan Speed Control Modes ACPI Configuration High Performance event timer PS2 KBIMS wake up ACPI aware OS ACPLAPIC Support APIC ACPISCIIRQ Headless mode ACPI Version Trusted Computing Indicate Physical Deacived TPM Owner Execute TPM Command IPM Configuration Event Log Configuration View Event Log Mark events as read Clear Event Log Event Log Statistics SECURITY Settings Supervisor Password is User Password is Change Supervisor Password Change User Password Boot Sector Virus Protection Boot Device Priority T Boot Device 2 Boot Device Enable used to disable or enable individual slots 57 Disabled Enabled Other to enable PCIe graphies card ESIRQII T2FSIRQSI ico IDisablea Default Alam Fans 1 thru 8 TBalanced BL Enabled Disabled Dres Enabled Disabled Disabled TACPIs20 Don t Change Don t Change Don t Change Not Installed Not Installed Enter new password Enter new password Enabled Fan ROT AM 9000 Service Manual Page 33 Hard Disk Drives DVD
38. serial number right click on Computer then select the program link in the program header System properties Windows activation is also shown here with the Genuine Yon may also get to the device manager from the program link on the left panel Remote desktop is now available under windows 7 A access the system is To work with the network properties left click the PC Terminal icon here Thea left 0 Ta the left panel you can click on Change adapter settings to seta fixed IP for the AM 9000 server On the next pop up menu select the Local Area network The Local Area Network status window wili appear Click on the Properties buon Fav ADD Page 24 AN 9000 Service Manual The properties page wili display scroll down in This connection uses the following items window and locate left click select TCPAPVA to highlight in blue Then lick on the Properties bunton Then click on the radio button Use the following IP address and fillin setting to assign the Wes IP address and the Router Address in Default gateway Under Preferred DNS server fill in the installation DNS primary IP address Then click on the OK button Then click an Close button The next menu displayed click on Close Then Reboot the system to have the setting saved to the registry The AMOS assigned IPs are assign in TCP
39. unch and display the document An alternate way isto type PDF from VTMI console terminal This wili display the latest PDF files stored inthe DOC folder under AM 9000 Other files you can search fr with Windows Explorer We highly recommend that you read the Acronis Guide on the workings of this useful Backup and Restore liy NEW FEATURES FOR AM 9000 SYSTEMS There many new features to the AM 9000 system We will ry and describe these features here The ew underlying control program is Windows Embedded Standard 7 Wes7 There a few programs hat wili automatically load at boot time which wili bring up the system ia the AM9000 operating system The AlphaSheli wali auto boot up AMOS by executing CAN9O00AMS000 ex HotSwaplexe is another program that allows you to swap in and swap out SATA hand drive to the system while AMOS is booted this program move the mouse over to the right hand ofthe console sereen the Task bar will appear from mea s anode 4 Ta the lower right hand corer you wili see some icons n the p system tray Slide in your SATA hard drive and lock imo place Right click on the Red arrow icon here Then left click select Scan for hardware changes When you execute windows E explorer you should now sce drive labels forthe new backup SATA drive Before you ur mount the device verify all write processes
40. y available to AMOS is 1200MB This limitation is imposed by memory utilization by the Windows Embedded Standard 7 32bit OS You may enter the AMOS RAM size in the General tb of the AM 9000 configuration screen It has data input box with the curent allocation in MB displayed We recommend 4GB of memory for the system with maximam of 1200 MB for AMOS Total Memory Installed AMOS Maximum memory 20B 750MB E 300MB PERIPHERALS The AM 9000 system cabinet can hold up to ten peripherals making a wide range of configurations Possible The peripheral bays on the rack mount chassis are structured as follows Seven 5 1 4 front accessible bays The Blu ray drive and system disk drive are mounted in this peripheral device area Four 2 1 2 front accesible bays available with the SATA SAS Disk Array mounting Additional Documentation for Peripherals Exch peripheral device sold by Alpha Micro is covered by its own set of installation instructions The installation instructions include information on jumper settings termination and cabling Before installing peripheral make sure you read the documentation pertaining to the device Please look in the CAAM 90001DOC folder for additional documentation files stored there Fax RO AM 9000 Service Manual Page 11 IF the documentation was not included with your peripheral device can be found on the Alpha Micro web site www alphamicra com in the Docume
Download Pdf Manuals
Related Search