X1 Service Guide
Contents
1. 63 Power Diagnostics Error Codes Red LED flashes have 2 second intervals between series of flashes For example the LED may flash 4 times the pause for 2 seconds the flash 4 times again HEP uim Interpret red LED behavior Steady y Is the LED steady or flashing page 62 An internal error occurred that the projector cannot identify Diagnose the error What is the flashing pattern l On Off The lamp failed to strike after Diagnose lamp strike failure 1 flash five attempts page 65 On Off The lamp timer registers lamp use of 2000 hours 2 flashes or more Replace the lamp page 42 On Off 3 flashes The projector detected an internal error and shutdown the lamp Diagnose lamp shutdown page 66 X1 Service Guide hing 64 LED flashes single red The lamp won t strike after five attempts The status LED flashes a repeated red single flash sequence Ensure that the lamp door is present and shut Can you hear the safety switch open and close Yes Y Replace the lamp module page 42 Y Ensure that the color wheel cable is connected to the controller ECA page 84 Replac2. cccceccceecceeeceeeeeeceeeeaeeeeeeeaeeeeeeseeeees 30 Remove and Replace the Front Bezel leseesseesessssssesssssseseee nennen nnne nnns 32 Remove and Replace the l O ECA ssessessssssssssseneenennneee nennen nennen nennen 35 Remove and Replace the Keypad cccccccseccsecseeceeceeeceeceeceeeceeeseceeseeeseeseeeeteetaeeeeeees 37 Remove and Replace Lamp Module ccccccceccsecceeceeeceeceeceeeceeeeeceeeeeeseeseeseeteeeeeeeeeees 42 Remove and Replace the LA MpPNouSe cccccsecceeeseeceeceeeseeeeecceeceeeeseceeceeeeeeeesseneeees 45 Remove and Replace the Leveling FOot cccccccccceceseeeeeeeeeeeeeeeeeeeeeseeeseeeseeeaeeeseeseeeees 48 Remove and Replace the Rear BeZel cccccccccsecceeeneeceeceeeseeteeceeeseeseeeseececeeeseeeaeeneeees 49 Remove and Replace the Rubber Feet sesssssssssssssssssssesene nennen nennen 51 Remove and Replace the Top Case esseessssssseesseenenne ener nnn nnne 52 Remove and Replace the Speaker essssssssssssssessseeene ene eene nnne nnns 54 Functional WOSUS 56 Iedulred edulpITiellL sssssevuteveiiimcrasya ssp E x VEDI P A D uP NNFEIU PORE MEE 56 Before beginning DREEENIIECRNRORI ROLE 57 Perform the following tests seessessssesssesssesseeenneennnee nennen nnne nnne nnn nnn
3. composite video cable Verify there is no distortion noise or other abnormalities to the projector 2 Disconnect any other video sources S Video from DVD player Verify that the video automatically synchronizes 1 Disconnect any other Verify there is no distortion noise or other video abnormalities video sources 2 Connect the S video cable to the projector X1 Service Guide 57 Audio from DVD player Connect the audio cable to the Verify that the audio system produces clear sound projector Software Version Keystone Reset All 1 Press and hold the Keystone up and Keystone down button on the keypad Press the Menu button Navigate to the Settings menu Select Service In Service menu select Service Info In the About message box check the software version Return to the Service menu Select Factory Reset Press the menu button to close the menus The next step is to observe 3 computer images These will confirm that the computer input works properly and will test image quality On the keypad press the Source Select button to select Computer Image 1 Focus Test Image Turn off any local light Turn the zoom ring to make the smallest image Focus the image so the middle icon is clearly focused Focus the image on the 4 green squares After focusing on the green squares on the middle icon turn the zoom ring to make the largest image then repeat the focu
4. Does the remote work No Y Replace the keypad ECA page 37 Does the remote work No v Replace the controller ECA page 19 X1 Service Guide Make sure that you aim the remote directly at the IR receiver on the front of the projector 72 Audio Problems No audio or sound is scratchy or distorted Make sure the speaker cable is connected to the controller ECA Replace the controller ECA 9 Is there sound No page 19 Yes Replace the top case page 52 But note No A shorted speaker can damage the stereo Is there sound BR e audio amp on the controller ECA from both speakers y Run the projector with audio for 30 minutes one If the problem returns replace both the controller ECA and the top case if the resistance across either speaker coil no longer measures approximately 16 ohms Yes v Problem solved X1 Service Guide Block Diagram The diagram below illustrates the projector s electrical architecture This section also contains information about Controller ECA functions page 75 System memory page 75 System states page 76 Remote control features and functions page 79 Phila SAA 14 Graphite Proceagor scalar OSD Keystone Correcban YESA Input THES unused B bit Graphics impir 24 bil BSS DOF 1000 DDR DMD Formatia X1 Service Guide 74 Controll
5. 226 Nm Replace and tighten the seven M3x10 Plastite Phillips screws securely Do not overtighten the Screws X1 Service Guide 14 Remove the Ballast Power Supply Insulator 1 Place the chassis upside down on the work surface 2 Squeeze the tabs on each of the two retainer studs that secure the ballast power supply insulator to the chassis Remove the studs from the chassis Retainer studs 3 Turn the chassis over Then lift the insulator away from the chassis Assembly Notes Place the triangular hole in the ballast power supply insulator over the mounting tab on the chassis Then lay the insulator flat against the chassis Hole in insulator fits over tab X1 Service Guide 15 Insert the two retainer studs into the chassis slots Then place the four tabs on the insulator into the corresponding slots on the chassis Retainer studs Insulator tabs fit chassis slots X1 Service Guide 16 Remove and Replace the Color Wheel Shield The color wheel shield 330 0968 xx fastens to the lamphouse and the optical engine The shield provides protection to the fragile color wheel and bracing for the lamphouse which is otherwise open to the optical engine 1 Remove the following items Lamp module page 42 Focus ring page 30 Zoom ring page 30 Front bezel page 32 Rear bezel page 49 Top case page 52 2 Remove the two M3x10 Plastite Phillips screws that fasten the color wheel shield to the top o
6. You cannot remove the label from the rear bezel 1 Place the projector upside down on a soft work surface 2 Remove the two M3x10 Plastite Phillips screws that fasten the rear bezel to the bottom case X1 Service Guide 49 4 Turn the projector right side up on the work surface Three tabs on the rear bezel engage slotted receivers on the top case While firmly pulling the top of the rear bezel away from the projector carefully insert the tip of a flat blade screwdriver into the space between the rear bezel and top case Position the screwdriver blade at the location of one of the slotted receivers and press down to release it Tabs You may need to repeat this step pressing down on one of the other two tabs in order to release the rear bezel from the top case 5 Pull the rear bezel away from the projector Assembly Notes Align the rear bezel against the rear of the projector Press the bezel into position to lock the three tabs against the top case Tighten the two M3x10 and the M2 6x10 Plastite Phillips screws securely Do not overtighten the Screws When you install a new rear bezel Adhere a new I O panel label to the outside of the bezel X1 Service Guide 50 Remove and Replace the Rubber Feet The rubber foot 328 0155 xx adheres to the bottom case at the rear of the projector opposite the leveling foot If you need to remove an old rubber foot gently pry it away from the bottom case To r
7. itin place on the inner lens barrel Place the lens cap over the focus ring X1 Service Guide 31 Remove and Replace the Front Bezel The front bezel 505 1509 covers the front of the projector and helps to secure the top case to the bottom case Two screws at the bottom and two tabs and a slotted receiver on the top of the front bezel hold it in place on the projector The front bezel includes the front IR lens Remove the Front Bezel 1 Remove the following items Focus ring page 30 Zoom ring page 30 2 Place the projector upside down on a soft work surface 3 Remove the two M3x10 Plastite Phillips screws that fasten the front bezel to the bottom case Screws 4 Turn the projector right side up on the work surface Gently pull the top of the front bezel away from the projector The two tabs and slotted receiver on the front bezel disengage from the projector You may need to use a small flat blade screwdriver to depress the slotted receivers on the top case to get them to disengage from the tabs on the front bezel X1 Service Guide 32 CAUTION Don t pry the front bezel to remove it Slotted Tabs receiver 5 Pull the front bezel away from the projector Remove the Inner Grill 1 Remove the two M3x8 Plastite Phillips screws that fasten the inner grill to the front bezel Screws X1 Service Guide 33 2 Lift the inner grill away from the front bezel Assembly Notes Lay the fron
8. safety switch on top of the lamphouse when the door is shut The lamp module SP LAMP 009 consists of a metal housing and enclosed reflector assembly and arc tube Air flow from the 80 mm fan passes through openings on two sides of the lamp module Screens over these openings provide air filtration and contain quartz fragments in the event of lamp rupture CAUTION The lamp module gets very hot during operation Allow the lamp to cool for 30 minutes before handling it 1 To remove the lamp door insert a small flat blade screwdriver into one of the recesses at the top of the door Gently pry the top of the door away from the projector The door detaches from the projector 2 Squeeze the locking tab on the lamp cable connector and unplug it from the connector inside the lamphouse X1 Service Guide 42 3 To remove the lamp loosen the two captive screws that secure it in the projector Screws 4 Slide the lamp module straight out of the lamphouse a al X1 Service Guide 43 Assembly Notes Check the screens over the openings on the sides of the lamp module to make sure they re clean Vacuum away any dust on the screens so cooling air can flow freely through the lamp module Slide the lamp module straight into the lamphouse The alignment pins on the innermost side of the lamp module engage holes on the optical engine Alignment pins Gently tighten the two captive screws on the lamp module t
9. ECA page 19 Color wheel shield page 17 Optical engine page 24 2 Gently slide the elevator actuator out of the bottom case 3 Slide the elevator spring off of the end of the actuator Assembly Note Replace the elevator spring on the end of the actuator Then replace the elevator actuator in the bottom case X1 Service Guide 23 Remove and Replace the Optical Engine The optical engine 505 1506 xx fastens to the bottom case It produces the projected image by directing focused light from the lamp module through the color wheel and onto the Digital Micromirror Device DMD The optical engine contains a formatter ECA that processes the image signal from the controller ECA before the the signal is delivered to the DMD It also comprises other elements in the light path including the Light tunnel Photodiode Projection lens CAUTION The color wheel is unprotected on the side of the optical engine Avoid touching the color wheel The edge of the glass wheel is sharp and can cause personal injury Touching the color wheel can break it or leave smudges that degrade the image 1 Remove the following items Lamp module page 42 Focus ring page 6 Zoom ring page 30 Front bezel page 32 Rear bezel page 49 Top case page 52 Ballast power supply ECA page 6 Chassis page 12 Controller ECA page 19 Color wheel shield page 17 X1 Service Guide 24 2 Remove the two M3x10 Plastite Phillips scr
10. Remove and Replace the Leveling Foot The leveling foot 340 1118 xx consists of the leveling foot and shaft and a retainer Rotating the leveling foot extends or retracts it in the bottom case The shaft threads through the bottom case from the outside A circular retainer stops the leveling foot at its maximum extension 1 Remove the following items Lamp module page 42 Focus ring page 30 Zoom ring page 30 Front bezel page 32 Rear bezel page 49 Top case page 52 Rotate the leveling foot to fully retract it in the bottom case Remove the retainer from the groove at the top of the leveling foot shaft i p i q gt x ks TT 8 i i La EE fi a 4 Rotate the leveling foot to extend it until it detaches from the bottom case Assembly Notes Insert the leveling foot shaft into the bottom side of the projector Rotate the foot until it s fully retracted in the bottom case Replace the retainer in the groove at the top of the leveling foot shaft Make sure the retainer fully seats in the groove Adjust the leveling foot to be level with the bottom of the projector X1 Service Guide 48 Remove and Replace the Rear Bezel The rear bezel 505 1510 xx fastens to the rear of the projector and surrounds the I O ports The I O panel label 020 1775 xx adheres to the outside of the rear bezel If you replace the rear bezel you need a replacement I O panel label
11. disabled for of the 1 minute cool down period The LED changes to slow flashing green during cool down Error A flashing red LED indicates an error condition see Troubleshooting Power Problems The lamp is turned off and the projector ignores any user input Only a hard reset exits this state Freeze Freeze Mode halts or freezes the incoming external source image This feature can be used to freeze a frame of TV video or an image from a computer allowing other operations to be performed that are not visible to the audience Freeze can be executed only from Display mode Freeze can only be enabled or disabled via the infrared remotes using the Effect key The LED remains steady green Blank Blank as the name implies blanks the screen Blank can be executed from the Search state Display mode or Menu mode Blank can only be enabled or disabled via the infrared remotes using either the Blank key or the Effect key The LED remains steady green Zoom The Zoom feature allows a selected area of the screen to be magnified There is no dedicated Zoom key on the projector keypad or on the remote for this feature Instead the Effect key must be programmed for Zoom or an infrared remote with a dedicated Zoom key may be used Zoom mode can be initiated only while the projector is in Display mode Zoom will be cancelled if the source changes the signal is lost the projector goes into the Power Save state or the projector
12. nnns 57 TEOUDICSMOOUING POSTRE OE o TOO TOM 60 Power and etart up Problems stakes dtd cea kun aee nErFR SER D ERR Ph Fa EE Na E A eta ich cu E n 61 image PPO DIC IAS auasscnunrt demoni oDS epo ceUoS quscuton caus ur uM DIM UN S n VEMM a URDU HE UU 67 KEYP ie FOO INS NRI rm 71 2108 8a 2 9 2 0 0 inris ner Yen Dit dit bru ae ee ee er eae ee 72 PIG TPTODIGITIS cuc castes arsenate ahudix ben ipie bcrlm V A NI EFI MSQEFI M CHEM IN DUREE anes 73 BOCK Diagram EN T EE 14 Prepare for Power Up with Top Case Removed cccccceccseceeseeeseeeseeeseeeeeeeeeteetseeneeeees 80 Check Controller Voltages ccccccccceccceseeceeceececeseeeececeeeseeeseeessceseeesaeeseeessueeseeesseeenaaes 81 Check the Color Wheel and Reseat the Cable c cc ccccceccceececececeeeeeeeeseeesseeeseeeeseeeeaess 84 Check the Thermal Switch ccccccccccseecseescesseceseeeeeeeeeceeeteeteeeeceaeeeueeseeeeeeteeetseeeeeeaaees 86 CHECK TN OSA ON m T mm m 87 Check Ballast Power Supply Voltages and Signals cccccccseccceeeeceeeceeeeeeeeeeeeseeeeues 88 Check I O ECA Voltages and Signals ccccccccssccsceceeeeeeeeceeessaeeseeesueeseeeseueeseessueenaaes 90 xia LISS yoo D 93 FNS DOC OO VI CW M H H 93 FRUs by alphabetic IS INO MERIT 94 X1 Service Guide 2 SAFETY PRECAUTIONS CAUTION DO NOT OPEN CAUTION TO REDUCE THE RISK OF ELECT
13. on the lamp module Lamp cable connector X1 Service Guide 90 5 Position the top case right side up at the rear of the projector 6 Extend the keypad cable from the rear of the projector and plug it into the keypad connector on the top case Hoc raon Keypad connector 7 Connect the projector to AC power 8 Power up the projector CAUTION When you start the projector there is voltage present on the controller ECA and power supply Be very careful where you probe and where you touch X1 Service Guide 91 9 Use measurement equipment to check the I O ECA for voltages and signals X1 Service Guide Controller ECA l O Cantraller CHENI WO ECA Audio GNO 19 Haj B VESA out Audio GND 171 i18 G VESA put Audio GND fisi ES I xn 119 H Sync VESA Audio GNO 171 i16 Y S Vid Audio GND Audo 14 SC S Vid 3 pie SY S Vid E F aa i Audo GND 9 i i8 Audio Pado GNO i US amp DP Audio GND Heo Aido GND ME 2 US amp DET Auto GND 92 Parts Lists Parts Exploded View Ballast power supply Color wheel insulator shield VO label 2 l Rear bezel ae Elevator actuator AZ e ERFAR inner grill Bottom case Leveling foot Ier Rubber foot amp Certification label Md 2 NA Elevator Lamp door Serial number label reference shaft not a FRU adh
14. ring page 30 Front bezel page 32 Rear bezel page 49 Top case page 52 Ballast power supply ECA page 6 Chassis page 12 Controller ECA page 19 Color wheel shield page 17 X1 Service Guide 45 2 Remove the fan cables from their retainers in the bottom case j EN 2 eim a E F E sCUM 3 k i Cable retainers 3 Remove the two M3x10 Plastite Phillips screws that fasten the lamphouse to the bottom case X1 Service Guide 46 4 Carefully lift the lamphouse up and out of the projector The photodiode and color wheel ribbon cables pass through a retainer guide on the rear side of the lamphouse As you lift the lamphouse remove these cables from the retainer guide Cable retainer guide d Il CAUTION The lamphouse is very close to the color wheel Avoid touching the color wheel The edge of the glass wheel is sharp and can cause personal injury Touching the color wheel can break it or leave smudges that degrade the image Assembly Notes Be careful as you replace the lamphouse Don t allow it or your fingers to contact the color wheel As you lower the lamphouse into the projector route the photodiode and color wheel ribbon cables through the retainer guide Make sure that the lamphouse aligns properly with the two pins on the bottom case Pins Replace and tighten the two M3x10 Plastite Phillips screws securely Do not overtighten the screws X1 Service Guide 47
15. 03 du Canada In the spaces provided below record the Model and Serial No located at the rear of your LCD projector Mode No Serial No Retain this information for future reference IMPORTANT SAFETY INSTRUCTIONS CAUTION PLEASE READ AND OBSERVE ALLWARNINGS AND INSTRUCTIONS GIVEN IN THIS OWNER S MANUAL AND THOSE MARKED ON THE UNIT RETAIN THIS BOOKLET FOR FUTURE REFERENCE This set has been designed and manufactured to assure personal safety Improper use can result in electric shock or fire hazard The safeguards incorporated in this unit will protect you if you observe the following procedures for installation use and servicing This unit is fully transistorized and does not contain any parts that can be repaired by the user DO NOT REMOVE THE CABINET COVER OR YOU MAY BE EXPOSED TO DANGEROUS VOLTAGE REFER SERVICING TO QUALIFIED SERVICE PERSONNEL ONLY 1 Read Owner s Manual After unpacking this product read the owner s manual carefully and follow all the operating and other instructions Power Sources This product should be operated only from the type of power source indicated on the marking label If you are not sure of the type of power supply to your home consult your product dealer or local power company For products intended to operate from battery power or other sources refer to the operating instructions IMPORTANT SAFETY INSTRUCTIONS Source of Light
16. 4 80mm fan cable to CN705 Replace and tighten the three M3x10 Plastite Phillips screws securely Do not overtighten the screws X1 Service Guide 21 Remove and Replace the Elevator The elevator is comprised of the elevator spring 321 0107 xx elevator actuator 340 1119 xx and elevator shaft 340 1120 xx The elevator shaft includes a molded foot The actuator allows the shaft to extend or retract and adjust the level of the projected image The elevator housing is molded into the bottom case Except for the housing each part can be replaced separately Remove the Elevator Shaft 1 Remove the following items Lamp module page 42 Focus ring page 30 Zoom ring page 30 Front bezel page 32 Rear bezel page 22 Top case page 52 2 Fully extend the elevator shaft Then use a small flat blade screwdriver to gently depress the stop on the elevator shaft This allows the elevator shaft to pass through the housing and out of the bottom case Elevator shaft stop 3 Depress the elevator actuator as you pull the elevator shaft out from the bottom side of the projector Assembly Note Make sure that the grooves on the elevator shaft face the lamphouse Then depress the elevator actuator and replace the elevator shaft in the bottom case X1 Service Guide 22 Remove the Elevator Actuator and Spring 1 Remove the elevator shaft then remove the Ballast power supply ECA page 6 Chassis page 12 Controller
17. Do not look into the lens while the lamp is on The strong light from the lamp may cause damage to your eyes or sight Ventilation Openings in the cabinet are provided for ventilation and to ensure reliable operation of the product and to protect it from overheating and these openings must not be blocked or covered The openings should never be blocked by placing the product on a bed sofa rug or other similar surface This product should not be placed in a built in installation such as a bookcase or rack unless proper ventilation is provided or the manufacturer s instructions have been adhered to 5 Heat The product should be situated away from heat sources such as radiators heat registers stoves or other products including amplifiers that produce heat 6 Water and Moisture Do not use this product near water for example near a bath tub wash bowl kitchen sink or laundry tub in a wet basement or near a swimming pool and the like Cleaning Unplug this product from the wall outlet before cleaning Do not use liquid cleaners or aerosol cleaners Use a damp cloth for cleaning Power Cord Protection Power supply cords should be routed so that they are not likely to be walked on or pinched by items placed upon or against them paying particular attention to cords at plugs convenience receptacles and the point where they exit from the product 10 Overloading Do
18. RIC SHOCK DO NOT REMOVE COVER OR BACK NO USERSERVICEABLE PARTS INSIDE REFEH SERVICING TO QUALIFIED SERVICE PERSONNEL N The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated dangerous voltage within the product s enclosure that may be of sufficient magnitude to constitute a risk of electric shock to persons AN The exclamation point within an equilateral triangle is intended to alert the user to the presence of important operating and maintenance servicing instructions in the literature accompanying the appliance WARNING CAUTION TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK DO NOT EXPOSE THIS APPLIANCE TO RAIN OR MOISTURE DANGEROUS HIGH VOLTAGES ARE PRESENT INSIDETHE ENCLOSURE DO NOT OPEN THE CABINET REFER SERVICING TO QUALIRED PERSONNEL ONLY Laser beam is emitted when the laser button of the remote control is pressed Do not look from the front of the remote control Do not face toward a person or to a mirror FCC Radio Frequency Interference Statement Note WARNING Notice IMPORTANT PRECAUTIONS change in temperature Save Original Packing Materials The original shipping carton and packing materials will come in handy if you ever have to ship your LCD projector For maximum protection repack the set as it was originally packed at the factory Avoid Volatile Liquid Do not use volati
19. Service Guide for the Xl C O HR P O R A T O N Table of Contents TaDle of Contents OE 2 Safety Precautions c 3 Important Precautions sioessanccbicncencanccaaceoestauncaumenecpounccaneaenpasseanuaoecansnacaveancanesesusacaceaunnoess 3 Important Safety Instructions t 4 Parts Replacement a nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnennnnnnnnnnnnnnnennn ee 5 Removable Parts Hierarchy seessessssssssssssssssssssseeeenen ener nnne nnns nnn nnn ns 5 Remove and Replace the Ballast Power Supply ECA ccccecceecceeeeeeteeseeeeeeeeeaeeeneees 6 Remove and Replace the Bottom EMI Shield eseeeeeeeeeeeeeeeeeee 10 Remove and Replace the Chassis cccccccecccsecceeeseeeseeeseeeeeeeeeteeteeeeeeseeesseeegeeeneeseees 12 Remove and Replace the Color Wheel Shield ccccccecccsecceeeceeeeeeeeeeceeeeeeeeaeeeeeeeneenes 17 Remove and Replace the Controller ECA cccccccseccseeteeteecceeeeeeeeeeeeseeseeeaeeeseeeeeeseeeees 19 Remove and Replace the Elevator ccccccccceccecenecceeteeeceeceecseeceeeeeecseseeeseeseeeeeeeesseeneeees 22 Remove and Replace the Optical Engine ccccccsecceeeeeeeteeeeeeeeeeeeeceueceeeeeeeteeetaeeeseetes 24 Remove and Replace the Cooling Fans esses 2f Remove and Replace the Focus and Zoom Rings
20. al help in diagnosing trouble with the projector see Troubleshooting on page 60 Required equipment Equipment Composite video DVD player with S video capability Commercially produced video to test S video composite video and audio Video cables Computer cables Audio cable RGB test screens in a PowerPoint presentation PC Remote control Projection screen X1 Service Guide Notes Make sure the video player has an S video Out port and cables The player should also have a Composite video output port RCA InFocus strongly suggests you use a DVD player to test the video quality DVD players reproduce colors better and project sharper images The least preferable is a VCR If you must use a VCR make sure you use a commercially produced recording not one recorded from a broadcast source The VCR must include an S video connector in addition to a composite connector You ll need the video in DVD laser disc or videocassette format InFocus strongly suggests you use Video Essentials Optimizing Your Audio Video System DVD International 1997 available at http www infocus com service asc lp530 english tests_ve asp S video RCA composite component video to S Video adapter cable and RGB component with RGB to SCART adapter HD15 VESA cable for analog video 3 5 mm mono audio cable We recommend that you use test patterns you can download from the InFocus web site to check image quality http ww
21. and Replace the Ballast Power Supply ECA The ballast power supply ECA 520 01 14 xx fastens to the chassis It converts 100 240 VAC supply voltage to various low voltage DC levels required internally by the projector The power supply directly interfaces with the ballast to control lamp strike and operation The ballast steps up voltage from the power supply to ignite the lamp module The ballast power supply ECA also interfaces with the controller ECA to provide DC power and exchange control signals Audio amplification and takes place on the ballast power supply ECA Fuses on the ballast power supply ECA protect against internal shorts or supply surges The fuses are not available as FRU parts as a blown fuse usually indicates circuit damage and the need for ECA replacement DANGER Do not attempt to measure the output voltage from the ballast when the lamp strikes High voltage produced by the ballast to strike the lamp can ruin test instruments as well as cause personal injury 1 Remove the following items Lamp module page 42 Focus ring page 30 Zoom ring page 30 Front bezel page 32 Rear bezel page 49 Top case page 52 2 Detach the lamp cable connector from the side of the lamphouse Squeeze the two tabs on the side of the connector and slide it rearward through the retainer on the lamphouse X1 Service Guide 6 3 Unplug the power supply controller ECA cable from the ballast power supply ECA 4 Remove the M4
22. e the lamp No gt house page 45 Verify the repair by restarting the Power Diagnosis process page 62 Ensure that the safety switch cable is connected to the power supply Also ohm out the interlock switch and the thermal switch to make sure they are good If not replace the X1 Service Guide lamp house page 45 Voltages good at power supply controller No Replace the ballast power supply ECA connector page 6 page 88 Yes Y Replace controller ECA page 19 Solve the problem No v Verify the repair by restarting the Power Diagnosis process page 62 65 LED repeats 3 flash sequence The lamp was operating but shut down Fans are running The status LED flashes a repeated red three flash sequence Open the lamp door and check the lamp calble connector to make sure it s fully seated Run the projector long enough to ensure that the Yes problem is solved Solve the problem No Y Replace the lamp page 42 Replace the ballast power supply ECA No page 6 Solve the problem If the projector fails to start properly you may see the status LED flash a repeated single flash sequence indicating that the lamp won t strike Go to page xxx to solve Yes failure to str
23. ear of the projector and plug it into the keypad connector on the top case 3 Connect the projector to AC power 4 Power up the projector CAUTION When you start the projector there is voltage present on the controller ECA and power supply Be very careful where you probe and where you touch X1 Service Guide 88 5 Use measurement equipment to check the ballast power supply ECA for voltages and signals DANGER Do not attempt to measure the output voltage from the ballast when the lamp strikes High voltage produced by the ballast to strike the lamp can ruin test instruments as well as cause personal injury Ballast Power Supply ECA AC Switch Poran Supphi TZ 5AH pcr piler 249 Poe CH551 CN Rewer Suppe Controller CNEST Facey 1OTS posu eee dl peer ble ce Zo Bld oe areis qui prope ce aed oeg Dery poebS po Brad was dd JoDu p Did unis Eras i dad MI E QU Lt 7I X1 Service Guide 89 Check I O ECA Voltages and Signals 1 Prepare for projector power up with the top case removed page 80 2 Remove the chassis page 12 3 Position the ballast power supply ECA in or near enough to the projector to connect the controller power supply cable from the controller ECA Be sure that there is enough space above the I O ECA to allow use of measurement probes WO ECA 4 Connect the lamp to the lamp cable connector at the side of the lamphouse Make sure the connector fully engages the connector
24. eplace the rubber foot peel the protective paper from the replacement foot Then press the foot into the recess in the bottom case X1 Service Guide 51 Remove and Replace the Top Case The top case 505 1508 xx covers the top half of the half of the projector Once you remove the top case you have access to FRUs inside the projector When you replace the top case you need to adhere a new nameplate 020 1118 xx to the top case 1 Remove the following items Lamp module see page 42 Focus ring see page 30 Zoom ring see page 30 Front bezel see page 32 Rear bezel see page 49 2 Place the projector upside down on a soft work surface Remove the four M4x18 Plastite Phillips screws from the bottom case Screws 3 Holding the top case against the bottom case turn the projector over and place it right side up on the work surface X1 Service Guide 52 4 Atthe rear of the projector unplug the keypad cable from the keypad ECA and the speaker cable from the power supply ECA Keypad cable Speaker cable 5 Slowly lift the top case away from the projector If you re replacing the top case with a new one remove the keypad page 38 and remove the speaker page 54 from the old one Assembly Notes If you re replacing the top case with a new one install any top case parts that you removed from the old one Adhere a new nameplate to the top case Nameplate Connect the keypad cable at t
25. er ECA Functions A Pixelworks PW164B processor is responsible for control of the entire system as well as processing of the graphics and video data including GUI insertion and rescaling to the DMD s native SVGA resolution The processor consists of an Intel 80C186 core CPU with on chip peripherals including GPIO Timers UART IR receiver logic interrupt controller and a 16 bit memory interface The PW164B also includes video input and graphic input ports a synchronization decoder and automatic image optimizer The image data is processed and fed to an on board frame buffer The data is then scaled and the on screen display information is laid over the image The processor also supports color lookup tables color space expansion and keystone correction The processor outputs all timing and image data required for the TI DLP driver logic The processor s internal vertical and horizontal image scaler is bypassed a Faroudja FLI2200 deinterlacer performs scaling A voltage controlled amplifier controls audio volume and balance System Memory The Pixelworks processor is interfaced to a single 8Mbit word wide FLASH memory for code storage and a 32kbit serial EEPROM for unit specific and dynamic data storage The FLASH is attached to the PW164B s word wide memory interface An EEPROM is also located on the DMD board This EEPROM stores DMD and engine specific data X1 Service Guide 75 System States The projector always operates in one of the fo
26. er and Start up Problems The projector communicates its status via an LED located on the keypad When this status LED is green you know that the projector is working properly When the status LED is solid red or flashing red you know there are lamp power or startup problems The frequency with which the status indicator blinks red indicates one of several error codes These error codes provide crucial information about projector malfunctions Go to the next page to begin the power diagnosis sequence Status LED p image EER ba me _ Mea Below is a table that shows the meaning the various LED states NOTE We strongly suggest that you follow the entire power diagnosis sequence which begins on the next page LED Status The projector is starting up after the Power button was pressed or the LED flash eese projector is shutting down after the Power button was pressed The projector is ready to light the lamp when the Power button is LEDi lid iid pressed Or the lamp is lit and the projector is operating properly LED flashes red once The lamp will not strike after five tries 2 1 2 minutes The lamp has more than 2 980 hours of use Requires replacement LED flash d two ti a Projector shuts down LED flashes red three times Lamp failure Projector shuts down LED is solid red Undiagnosed error Projector shuts down X1 Service Guide 61 Power Diagnostics part 1 Plug the
27. eres to certification label X1 Service Guide 93 FRUs by alphabetic listing Part Name Part Number Notes FealasUPower Supp eca soona Basi Power Supply nator azos OOOO PeotomeMished Sox em foes Soeem Colrwiee Shed aooe Comares aora O OOS S merar aono merset eM emos oor Fason S9eRm Fason laos Focusing aona SoSo O FomBue 854 m masona roe woen aoo HotWshes so een DoPweime oors keysa 894m kewaca aome e S54 Camos osse HamWoe fsa OOOO oco aons tesca i oa e ehem Nameplate O3 Optical enone ose OOS Rese so Retainer suds aome ef S9OSEm Spe Seem ipeo oem ecme l se OOOO Femme omne OOOO X1 Service Guide 94
28. et of matrix keys minus the laser key Function key communication takes place with the projector via IR The remote will go into sleep mode immediately after each operation The remote will also go into sleep mode when any key except the laser key is held InFocus down continuously for more than one minute To wake from sleep mode a discrete key press of any key is required If the laser key is held down continuously for more than 2 minutes the laser will power off To reactivate the laser after accidental timeout the laser key must be released and pressed again The remote uses two AAA alkaline batteries which are included The battery life with typical use is about 6 months Conductor and Conductor Remotes SS The Conductor is the same as the Conductor except for the addition of a laser pointer The projector ships with the Conductor remote Operational Pus information for the Presenter remote above also applies to the Conductor left O JENE and Conductor saat f Depressing the backlight button on the side of the remote activates the volume i mue ci backlight The backlight remains active for 10 seconds or until the D backlight button is depressed again whichever comes first If any key on the keypad is depressed while the backlight is active the backlight will go out during the period of the key press and reactivate when the key is released The 10 second ti
29. ews that fasten the optical engine to the bottom case Screws 3 Fully extend the elevator shaft to minimize its interference as you remove the optical engine 4 Grasp the optical engine around the body behind the lens barrel Carefully lift it up and forward The photodiode and color wheel ribbon cables pass through a retainer guide beneath the lamphouse As you lift the optical engine gently pull these cables through the retainer guide and out from beneath the lamphouse Cable route beneath lamphouse ip am j NOTE Color wheel is unprotected CAUTION Avoid touching or damaging the color wheel 5 Lift the optical engine away from the projector 6 Place the engine on a soft static free surface or in an ESD protected container X1 Service Guide 25 Assembly Notes Fully extend the elevator shaft to minimize its interference as you replace the optical engine As you lower the optical engine into the projector route the photodiode and color wheel ribbon cables through the retainer guide beneath the lamphouse Replace and tighten the two M3x10 Plastite Phillips screws securely Do not overtighten the screws X1 Service Guide 26 Remove and Replace the Cooling Fans Two fans provide all the cooling air necessary for the projector The 80mm fan 526 0152 xx provides primary cooling for the lamp module and lamphouse The 60mm fan 526 0153 xx cools the color wheel and optical engine B
30. f the lamphouse and the optical engine X1 Service Guide 17 3 Carefully lift the color wheel shield straight upward and out of the projector CAUTION The shield is very close to the color wheel Don t allow the shield to scrape the color wheel and break or damage it a Assembly Notes Be careful as you replace the color wheel shield Don t allow it to contact the color wheel Make sure that the holes in the color wheel shield align properly with the two pins on the lamphouse Replace and tighten the two M3x10 Plastite Phillips screws securely Do not overtighten the screws X1 Service Guide 18 Remove and Replace the Controller ECA The controller ECA 510 1773 xx mounts beneath the metal chassis and ballast power supply ECA and behind the optical engine It fastens to the bottom case with seven screws and connects to the DMD ECA through two connectors at the front side of the controller A new controller ECA includes the keypad and ballast power supply cables These cables permanently connect to the controller ECA Do not attempt to remove them WARNING Be sure to take proper ESD precautions while working near the controller ECA It can be 1 easily damaged by static electricity ECAs damaged by static electricity require replacement Remove the following items Lamp module page 42 Focus ring page 30 Zoom ring page 30 Front bezel page 32 Rear bezel page 49 T
31. ge 42 Focus ring page 30 Zoom ring page 30 Front bezel page 32 Rear bezel page 49 Top case page 52 Ballast power supply ECA page 6 X1 Service Guide 12 2 Remove the seven M3x10 Plastite Phillips screws that fasten the chassis to the bottom case You need to lift the ballast power supply insulator to reach the two screws near the center of the chassis Screws 3 Remove the four 4 40 jack screws that fasten the chassis around the 15 pin D sub connectors on the I O panel Jack screws X1 Service Guide 13 4 Liftthe chassis near the rear of the projector then slide the chassis rearward to disengage the ground spring from the bottom side of the DMD heat shield on the optical engine eee lub oae Ground spring 5 Liftthe chassis away from the projector 6 If you need to remove the ground spring lift the ballast power supply insulator and remove the M3x8 Plastite Phillips screw that fastens the ground spring to the chassis Assembly Notes Ensure that the ground spring is in proper position on the chassis to provide ground continuity to the optical engine Place the chassis into the projector then slide the chassis forward to engage the ground spring against the bottom side of the DMD heat shield on the optical engine Press down on the chassis to position it over the two 15 pin D sub connectors on the I O panel Replace the four jack screws and torque them to 2 in lbs
32. h Thermal switch terminals DANGER AC line voltage Go to remove and replace the lamphouse page 45 X1 Service Guide 86 Check fan operation You can visually check the operation of the fans to see if they both work properly Check the fans if the projector exhibits symptoms of overheating or if the red status LED indicates that a thermal issue is present To check the fans first prepare for projector power up with the top case removed page 80 Then follow these steps 1 Connect the projector to AC power 2 Power up the projector CAUTION When you start the projector there is voltage present on the controller ECA and power supply Be very careful where you probe and where you touch 3 Follow the directions below to check the fans The fans should both start up when you press the power button amp 0 mm fan 80 mm fan If a fan fails to operate check the voltage at the connector on the controller ECA page 81 to verify that the fan is receiving power Or unplug the fan cable from the controller ECA and substitute a known good fan If a fan has failed remove the fan and replace it page 27 X1 Service Guide 87 Check Ballast Power Supply Voltages and Signals To check voltages and signals on the controller ECA first prepare for projector power up with the top case removed Then follow these steps 1 Position the top case right side up at the rear of the projector 2 Extend the keypad cable from the r
33. he controller ECA You can do this if you turn the ballast power supply ECA over and connect it to the controller ECA in an upside down position This also leaves you room to access the controller ECA with measurement probes Ballast power supply ECA 4 Connect the lamp to the lamp cable connector at the side of the lamphouse Make sure the connector fully engages the connector on the lamp module X1 Service Guide 81 5 Position the top case right side up at the rear of the projector 6 Extend the keypad cable from the rear of the projector and plug it into the keypad connector on the top case 7 Connect the projector to AC power 8 Power up the projector and check the voltages using the illustration on the next page CAUTION When you start the projector there is voltage present on the controller ECA and power supply Be very careful where you probe and where you touch X1 Service Guide 82 9 Use measurement equipment to check the controller ECA for voltages and signals CAUTION AC line voltage LJ Tl Formater TI Formatter Photodiode safety Switch CN303 CN302 CASI Thermal Swatch CA O8 80mm Fan 412V Cros 60mm Fan 12V C704 Controller ECA Controllers Controller Keypad Power Supply CNIOT 2 Controller Power Supply C706 Contraller L O Controller I O Controller I O CN7O1 GND 1 PS interrupt P S interrupt h Lamp enable 14V GND Lamp lit Con
34. he keypad ECA and the speaker cable at the power supply ECA Make sure that the top case fits flush over the bottom case Tighten the four M4x18 Plastite Phillips screws securely Do not overtighten the screws X1 Service Guide 53 Remove and Replace the Speaker The speaker 526 0151 xx fastens to the top case The speaker grill 330 0967 xx protects the speaker from damage by objects that could pass through the holes in the top case 1 Remove the following items Lamp module page 42 Focus ring page 30 Zoom ring page 30 Front bezel page 32 Rear bezel page 49 Top case page 52 2 Place the top case face down on a soft work surface 3 Remove the three M3x10 Plastite Phillips screws that fasten the speaker to the top case Then lift the speaker away from the top case X1 Service Guide 54 Assembly Notes Position the speaker grill in the top case The recesses in the grill align with ribs and mounting studs in the top case Position the speaker in the top case with the leads facing toward the rear of the projector Tighten the three M3x10 Plastite Phillips screws securely Do not overtighten the screws X1 Service Guide 55 Functional Tests You perform the functional tests after you ve repaired the projector to make sure all components of the projector operate properly You can also perform the functional tests if you re having trouble determining what is wrong with the projector For addition
35. ike problems Y Repeat the diagnostic process to ensure that the problem is solved page 62 v X1 Service Guide 66 Image Problems The image is not correct The projector starts and runs normally The menus are accessible The lamp is lit Flash the projector with the latest software Confirm that all image adjustments are set to the factory defaults Confirm that the cables and the source signals are good What is the problem Select Factory Reset from the Settings gt Service menu If in doubt feed the signal to a good projector No ima e at all Vertical or horizontal lines Sparkley picture Clusters of dark pixels page 68 X1 Service Guide y LV Bad or missing tint or color Missing logo VGA composite video or S video Distorted image noisy rolling torn frozen plaid repeated or shifted image page 69 Dim image page 70 67 No image X1 Service Guide No image Vertical lines Horizontal lines Sparkly picture Clusters of dark pixels Y Replace the controller ECA page 19 Is the image correct No Y Replace the optical engine page 24 68 Bad image Bad or missing tint or color Missing startup screen VGA composite video or S video Distorted
36. image excess noise rolling image torn image frozen image plaid image repeated single image or shifted image y Make sure cables are good Is the image correct No Y Replace the controller ECA page 19 X1 Service Guide 69 Dim image The lamp takes about 90 seconds to achieve full brightness X1 Service Guide Dim image Substitute known good lamp page 42 Is the image brighter Yes Replace the lamp No Y Substitute a known good controller ECA page 19 Yes Is the image brighter Replace the controller ECA No Y Replace the optical engine page 24 70 Keypad Problems Keypad does not respond to key presses Replace the keypad ECA page 37 Does the remote control work Yes No A page 19 Replace the controller ECA X1 Service Guide For this test make sure that you point the remote control directly at the IR receiver on the front of the projector The IR ECA mounts permanently to the keypad ECA You replace both parts at the same time 71 Remote Problems Infrared remote problem v Use known good batteries in the remote Does the remote work No Y Replace the remote
37. is powered off Menu mode can be entered while in Zoom mode Zoom mode consists of two parts Magnify and Pan Magnify is the part that allows closer viewing of a certain portion of the screen Pan is the part that determines what portion of the screen to magnify There are no dedicated Magnify and Pan keys on the standard remote but during Zoom mode the Mouse keys become Magnify and Pan keys Zoom mode always starts with magnification at 1X and Pan in the center of the screen There are 20 steps of magnification in Zoom mode covering approximately 1X to 16X When Zoom mode is cancelled the magnification factor and position of the last Zoom are not saved The magnification level is not indicated to the user The LED remains steady green When Zoom mode is no longer needed it can be cancelled by again pressing the Effect key on the remote X1 Service Guide 78 Remote Control Features and Functions Presenter Remote The Presenter Remote is a hand held remote control device that can be used f E with the X1 and other InFocus projectors It consists of an electronic circuit board including a microcontroller with embedded firmware IR interface laser j previous met batteries an elastomeric keypad and plastic case lt gt gt A green status LED lights when the user presses any key The laser button s controls an FDA Class ll laser pointing device Function keys are the complete s
38. jector enters the Power Save state The Power Save state lasts for 10 minutes If there is no activity during this 10 minutes the projector switches to the Off state If a source is detected or the IR remote power key is pressed or any key on the projector keypad is pressed during this 10 minutes the projector immediately switches to Startup state Screen save When more than the preset time has elapsed since a source was locked or a key was pressed and Power Save is not enabled the projector switches to a black screen that prevents damage to the DMD The projector remains in the Screen Save state until a key is pressed a source is detected or the projector is shut down The projector will respond to any key by switching from Screen Save to the Search mode Note that key presses are not processed other than to exit Screen Save mode The LED flashes a slow blip green Screen Save is always enabled except when Power Save is enabled Power down confirm The LED lights solid green and the projector displays a blank curtain screen Only the Power key is active If it is not pressed in less than 3 seconds power down is cancelled The projector displays the message Powering down Press Power to confirm X1 Service Guide TT Cool down The lamp cool down state provides 1 minute of cooling time beginning when the lamp is extinguished before the lamp can be re struck The fans continue to run during this time All projector control is
39. le liquids such as an insect spray near the unit Do not leave rubber or plastic products touching the unit for a long time They will mar the finish Moisture Condensation Never operate this unit immediately after moving it from a cold location to a warm location When the unit is exposed to such a change in temperature moisture may condense on the crucial internal parts To prevent the unit from possible damage do not use the unit for at least 2 hours when there is an extreme or sudden This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiates radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his Own expense Changes or modifications made to this equipment not expressly approved by Toshiba or parties authorized by Toshiba could void the user s authority to operate the equipment This Class A digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe A est conforme la norme NMB 0
40. llowing states Boot up Condition the power switch is ON but the LED is OFF and all user input is ignored Boot up takes approximately 2 seconds The projector moves to the Startup state automatically when boot up is complete Off The projector skips the OFF state when it is first booted Off state can be entered via the Power key on the IR remote or by the Power Save feature In the OFF state the LED is steady green The lamp is off and no source is selected but the software is booted up and the projector can communicate or be powered on via USB The Power key on the remote or any key on the projector keypad can also power up the projector A power up command from any of these sources causes the projector to move to the Startup state Startup Startup begins when boot up is complete or when a power on command is received during the Off state Power on commands can be generated by the power key on the IR remote any key on the projector keypad or via USB Startup can also be entered from the Power Save state if a signal is detected before Power Save shuts down the projector The lamp strikes during the Startup state During this time the LED slowly flashes green and all external control of the projector is locked out no keys active If Auto Source is enabled the currently selected Startup Logo displays as the lamp brightens When Startup is complete the projector moves to the Search state If Auto Source is not enabled the currentl
41. mer resets at the time of the key press X1 Service Guide 79 Prepare for Power Up with Top Case Removed You can remove the top case and power up the projector to check fan or thermal switch operation You also do this to check internal voltages and signals which may require additional projector disassembly Here s how to prepare the projector for power up with the top case removed 1 Remove the top case page 52 NOTE The lamp must be in place and connected to start the projector with the top case removed 2 Use vinyl electrical tape or other non conductive means to hold the safety switch actuator in the depressed closed position safety switch actuator depressed 3 Doone ofthe following Check controller ECA voltages and signals page 81 Check the thermal switch page 86 Check the color wheel cable page 84 Check the fans page 87 Check the ballast power supply ECA voltages and signals page 88 Check the I O ECA voltages and signals page 90 X1 Service Guide 80 Check Controller Voltages To check voltages you need to power up the projector with the top case removed See page 80 for instructions on how to do this Check Controller ECA Voltages and Signals 1 Prepare to power up the projector with the top case removed page 80 2 Remove the chassis page 12 3 Position the ballast power supply ECA near enough to the projector to connect the controller power supply cable from t
42. n the projector leaves the Setting Up Image state the logo no longer displays this would include a change to either Display state or Menu state Display This is the projector s primary mode of operation and the one the user spends the most time in The LED is steady green and the projector displays an image from the selected source If the source is lost the projector goes to the Search State Menu The user interacts with the projector through configuration of on screen menus The menus are rendered in an overlay memory that becomes visible on top of the current image during menu mode The Menu state provides access to parameters not accessible directly through the keypad The Menu state can be executed from the Zoom state Search state Setting Up Image state Screen Saver state or Display state The Menu state can be enabled or disabled via the infrared remote except the Executive remote or projector keypad The LED remains steady green Power save When more than 20 minutes has elapsed since a source was locked or a key was pressed and Power Save is enabled the lamp is extinguishes and a one minute cool down period begins If a source is detected or the Power key is pressed during the cool down period the projector will not react immediately but switches to the Startup state at the end of the cool down period The LED slow flashes green during cool down At the end of cool down the LED changes to a slow blip green and the pro
43. not overload wall outlets extension cords or integral convenience receptacles as this can result in a risk of fire or electric shock Lightning For added protection for this product during storm or when it is left unattended and unused for long periods of time unplug it from the wall outlet This will prevent damage to the product due to lightning and power line surges Parts Replacement Removable Parts Hierarchy CD m Certification label gt Nameplate label I O panel label gt Rear bezel gt Lens cap gt Rubber foot gt Lamp door Y Lamp module Focus ring Y Zoom ring y Front bezel v Inner grill X1 Service Guide Top case Elevator shaft Leveling foot Speaker gt Speaker grill gt KeypadECA gt Key set L LED cover Ballastpower Chassis y I O EMI shield supply ECA Y I O ECA gt Ground spring gt Retainer studs Y Y Controller ECA d E y gt Color wheel shield Optical engine Bottom EMI shield Y Elevator actuator Elevator spring gt Lamphouse gt 80mm fan 60mm fan Bottom case Remove
44. o secure it in the projector Plug the cable on the lamp module into the connector inside the lamphouse Ensure that the locking tab securely holds the connector halves together Place the two tabs on the bottom side of the lamp door in their respective slots on the projector Then press the top of the door against the projector to engage the alignment pin and the two upper tabs that secure the lamp door in position If you installed a new lamp module follow the directions below to reset the lamp timer Press the Menu button and navigate to the Main Menu gt Settings gt Service menu Select Lamp Reset to reset the lamp timer After you reset the lamp timer read the timer value to make sure it was reset Navigate to the About screen from the Main Menu then view the Lamp Hour value It should show 0 hours X1 Service Guide 44 Remove and Replace the Lamphouse The lamphouse 505 1514 xx fastens to the bottom case It provides an alignment mechanism for the lamp module to ensure precise beam focus into the optical path The lamphouse includes the safety switch and thermal switch Thermal switch Safety switch Two cooling fans fasten to the rear side of the lamphouse If you need to replace a fan refer to Remove and Replace the Cooling Fans on page 27 If you re removing the lamphouse to access another FRU you don t need to remove the fans 1 Remove the following items Lamp module page 42 Focus ring page 30 Zoom
45. oles in the I O ECA align properly with the two pins on the bottom case Fins Replace and tighten the M3x10 Plastite Phillips screw securely Do not overtighten the screw X1 Service Guide 36 Remove and Replace the I O EMI Shield The I O EMI shield 330 0964 xx fits over the I O connectors on the rear of the I O ECA The shield lies behind the chassis The I O EMI shield and chassis fasten to the I O ECA with four jack screws 1 Remove the following items Lamp module see page 42 Focus ring see page 30 Zoom ring see page 30 Front bezel see page 32 Rear bezel see page 49 Top case see page 52 Ballast power supply ECA see page 6 Chassis see page 12 2 Pull the I O EMI shield off of the connectors on the I O ECA Take care not to bend the shield or the contact fingers as you work the shield off Assembly Notes Make sure the shield and contact fingers aren t bent and that the shield contacts the I O connectors X1 Service Guide 37 Remove and Replace the Keypad The keypad fastens to the inside of the top case The keypad consists of the keypad ECA 510 1774 xx the key set 505 1515 xx and the LED cover 340 1123 xx The keypad ECA permanently connects to the front IR receiver ECA A ribbon cable extends between them The LED cover nests in the recess between the keypad ECA and the top case It focuses light from the power LED on the keypad ECA through a hole in the top case 1 Remove the follo
46. op case page 52 Ballast power supply ECA page 6 Chassis page 12 Unplug the safety switch cable the two fan cables the color wheel ribbon cable and the photodiode cable from the controller ECA Color wheel ribbon cable Photodiode cable Safety switch cable i E F Fan cables 2 X1 Service Guide 19 3 Remove the three M3x10 Plastite Phillips screws that fasten the controller ECA to the bottom Case Screws 4 Liftthe rear of the controller ECA away from the bottom case Then gently pull the controller rearward to separate the two connectors at the DMD ECA Pull apart connectors 5 Liftthe controller ECA away from the projector Store the controller ECA in a static free container while it is removed from the projector X1 Service Guide 20 Assembly Notes Ensure that the cables from the 60mm and 80mm fans route through the retainers in the bottom case ble retainers 1 Ca Place the controller ECA into the projector then slide it forward to engage the two connectors at the DMD ECA Make sure that the holes in the controller ECA align properly with the two pins on the bottom case Gently press down on the controller ECA to ensure that it is in proper position over the pins on the bottom case Pins Connect the following cables to the controller ECA Safety switch cable to CN708 Photodiode cable to CN300 Color wheel cable to CN301 60mm fan cable to CN70
47. oth fans draw cool air across the electronic components in the projector and exhaust heated air through the front bezel The fans fasten to the rear side of the lamphouse 1 Remove the following items Lamp module page 42 Focus ring page 30 Zoom ring page 30 Front bezel page 32 Rear bezel page 49 Top case page 52 Ballast power supply ECA page 6 Chassis page 12 Controller ECA page 19 Color wheel shield page 17 L amphouse page 45 Removing the 60mm Fan 1 Remove the two M3x25 Plastite Phillips screws that fasten the fan to the lamphouse Then remove the fan cables from the retainer guide on the lamphouse Screws Cable quide 2 Liftthe fan away from the lamphouse X1 Service Guide 27 Assembly Notes Position the fan against the lamphouse with fan label facing the lamphouse and the cable recess at the left lower side The cables should exit the fan at the recess on the side opposite the label Replace and tighten the two M3x25 Plastite Phillips screws Do not overtighten the screws Make sure that the cables are clear of the fan blades Removing the 80mm Fan 1 Remove the two M3x30 Plastite Phillips screws that fasten the fan to the lamphouse 2 Liftthe fan away from the lamphouse X1 Service Guide 28 Assembly Notes Position the fan against the lamphouse with fan label facing the lamphouse and the cable recess at the bottom right side The cables should exit the fan at
48. perating normally A flashing green LED means the projector is either attempting to light the lamp or is shutting down eee lo The lamp attempts to strike five times at 30 second intervals After 2 1 2 minutes the projector no longer tries to strike the lamp and the LED begins flashing red No The lamp does not light and the LED Press the Power button on the keypad l The Startup tone sounds This assumes you have plugged the power cord in and that the LED is solid green If not go back to Part 1 page 62 The fans spin up then slow 4 The color wheel spins up Is the LED flashing green Yes Y The LED continues flashing green until the lamp lights Did the lamp light begins blinking red Go to Error Codes page 64 X1 Service Guide and the LED turn solid green Yes v No the LED remains solid green Run the projector long enough to ensure that the problem is solved If the lamp goes out and the LED turns red go to error codes page 64 Press the Power button again The LED remains solid green after pressing the Power button twice The lamp does not light Y Replace keypad ECA page 37 Solve the problem No Yes Y Replace controller ECA page 19 i Repeat process to confirm the problem fixed
49. projector into a good power source with a known good power cord No the fans Check the power supply aid nol leere fuse and replace if with Sane ane d but Confirm that the keypad a T2 5A 250V if Do the fans run cable is plugged in necessary b ore briefly and the ie ED page 37 did not light LED light did not light Check the voltages at the controller power Yes supply connector Solve the problem page 88 LED light 2 No green or red Y Voltages OK Replace power supply Replace page 6 solid green Red power supply i ii page 6 Yes Confirm that unit is Go to Power Y good by starting again Diagnostics part 2 Go to Error Replace controller ECA page 63 Codes page 19 page 64 This is the normal Yes Solve the Note condition problem A solid green LED means the projector is either waiting for a command or is operating normally A flashing green LED means the projector is either attempting to light the lamp or is shutting down CM ML X1 Service Guide This is the normal condition v Confirm that unit is good by starting again NO A Y Replace keypad ECA page 37 62 Power Diagnostics part 2 Note A solid green LED means the projector is either waiting for a command or is o
50. s section you will find troubleshooting flowcharts for a variety of symptoms Each flowchart leads you through a series of steps that will ultimately result in a solution The solutions begin with the most simple and progress to the most complex In this section you will find troubleshooting flowcharts for a variety of symptoms Each flowchart leads you through a series of steps that will ultimately result in a solution The solutions begin with the most simple and progress to the most complex What do you want help solving Power problems including lamp issues partial power up shutdown and no power page 61 Image problems including no image bad color dim image and other picture distortions page 67 Keypad problems page 71 Remote problems page 72 Audio problems page 73 Check Internal Voltages and Signals In addition to the troubleshooting flowcharts you can also check internal voltages and signals to diagnose a defective part This section includes diagrams of internal voltages and signals that should be present at locations on the controller ECA ballast power supply ECA and the I O ECA You can use this section to verify a problem that you diagnose from the troubleshooting flowcharts or you can perform voltage checks as a starting point for diagnosis What do you want to check The controller ECA page 19 The ballast power supply ECA page 6 The I O ECA page 35 X1 Service Guide 60 Pow
51. s tests X1 Service Guide Verify that the volume controls function properly Verify the keys function properly and are not sticky Verify that the lamp hours are well within normal life range Verify that the projector uses the current software version Verify that the images project synchronize properly through both of the following inputs M1 Analog M1 Digital L2 Verify that all four corner icons have clear resolution Verify that the white space is visible on all 5 bar line icon areas between green Verify that the image focuses through the full zoom range Verify that the image remains in focus when the Image Shift knob is turned 58 Image 2 Color Ramp Project the Color Ramp image Verify there are no missing parts of the ramp Verify that the bars are not flashing Verify that the transitions from light to dark are smooth and gradual Image 4 SMPTE133 Project the SMPTE133 image Verify that there are no noise tint duplicating columns or other general image abnormalities present On the keypad press Menu Verify that the image synchronizes On the Display menu select Reset All Power Down Verify unit is powered off before disconnecting cables After all tests are complete turn the power off and disconnect all cables Attach the lens cap X1 Service Guide 59 Troubleshooting You use the Troubleshooting section to diagnose problems with the projector In thi
52. sis page 12 Controller ECA page 19 Color wheel shield page 17 Optical engine page 24 2 Liftthe bottom EMI shield away from the bottom case Bottom EMI shield X1 Service Guide 10 Assembly Notes Make sure the shield isn t bent and that the fingers on the shield will contact the bottom housing on the optical engine when it s replaced Position the bottom EMI shield between the guide tabs on the bottom case Then press the shield into position to secure it in the bottom case Guide tabs Guide tabs X1 Service Guide 11 Remove and Replace the Chassis The metal chassis 330 0963 xx provides the necessary rigidity for the projector s internal components without adding much overall weight The ballast power supply ECA fastens to the chassis The ground spring 321 0218 xx attaches to the chassis and provides ground continuity to the optical engine The ballast power supply insulator 329 0433 xx also fastens to the chassis It provides electrical insulation between the chassis and components on the ECA Two retainer studs 340 1115 xx fasten the insulator to the chassis A new chassis does not include the ground spring ballast power supply insulator or retainer studs If you re removing the chassis to access other FRUs in the projector you don t need to remove the ground spring or ballast power supply insulator Remove the Chassis and Ground Spring 1 Remove the following items Lamp module pa
53. t grill in position inside the front bezel Replace and tighten the two M3x8 Plastite Phillips screws securely Do not overtighten the screws Align the front bezel against the front of the projector Press the bezel into position to lock the two tabs and slotted receiver against the top case Tighten the two M3x10 Plastite Phillips screws securely Do not overtighten the screws X1 Service Guide 34 Remove and Replace the I O ECA The I O ECA 510 1800 xx contains the connectors for interfacing the projector with external devices Ribbon cables carry the I O signals into and out of the controller ECA where all signal processing takes place The I O ECA is located at the backside of the projector behind the controller ECA 1 Remove the following items Lamp module page 42 Focus ring page 30 Zoom ring page 30 Front bezel page 32 Rear bezel page 49 Top case page 52 Ballast power supply ECA page 6 Chassis page 12 2 Unplug the connectors at the ends of the three ribbon cables that connect the I O ECA to the controller ECA X1 Service Guide 35 3 Remove the M3x10 Plastite Phillips screws that fastens the I O ECA to the bottom case Assembly Notes Avoid sharply bending the ribbon cables that connect the I O ECA to the controller ECA When you replace the I O ECA ensure that the connectors on the cables fully engage connectors CN702 CN700 and CN701 on the controller ECA Make sure that the h
54. ted between the lamphouse and the optical engine You can see the color wheel here 3 Ifthe color wheel is not spinning check the ribbon cable connection The ribbon cable inserts into a connector at the color wheel motor X1 Service Guide 84 Color wheel cable connection Ensure that the cable is fully seated in the connector Then power up the projector again and recheck color wheel operation 4 Ifthe color wheel still does not spin remove the chassis page 12 to gain access to the color wheel cable connection on the controller ECA 5 Check and reseat the color wheel cable at the controller ECA Color wheel cable connection rani F To reseat the cable pull it out of the connector on the controller ECA Re insert the cable fully making sure it seats all the way into the connector X1 Service Guide 85 Check the Thermal Switch The thermal switch is designed to open when the temperature inside the projector gets too high When the switch opens the power supply shuts down turning the projector off When the projector shuts down after operating for a few minutes or when the lamp fails to strike after repeated attempts at startup check the thermal switch First power up the projector with the top off page 80 Let the projector run until it shuts down Measure resistance across the terminals at the thermal switch If the resistance is infinite replace the lamphouse which includes the thermal switc
55. the recess on the side opposite the label Replace and tighten the two M3x30 Plastite Phillips screws Do not overtighten the screws Make sure that the cables are clear of the fan blades X1 Service Guide 29 Remove and Replace the Focus and Zoom Rings The focus ring 340 1117 xx fits around the front of the projection lens The zoom ring 340 1116 xx is behind the focus ring The lens cap 505 1247 xx snaps onto the focus ring Both the focus ring and the zoom ring snap into place on the lens barrel They can be replaced without removing any other projector parts Three retainer tabs inside the zoom ring engage the outside of the lens Three retainer tabs on the focus ring engage the inner lens barrel 1 Place the projector right side up on a soft work surface Then remove the lens cap 2 Grasp the focus ring and pull it off of the lens barrel The retainer tabs disengage from the lens ring 3 Grasp the zoom ring and pull it off of the lens barrel The retainer tabs disengage from the lens barrel X1 Service Guide 30 Assembly Notes When you replace the zoom ring push it as far as it will go onto the lens barrel The lens barrel fits snugly against the collar inside the zoom ring Rotate the zoom ring to ensure that the alignment tab properly engages one of the slots on the lens barrel Press the focus ring onto the lens Then rotate the ring to ensure that the retainer tabs engage to lock
56. troller Controller eor TTE Controller GND Keypad Power Supply Motor 14V Power Supply GND CN102 CN7DO Motor GND CNTror 43 Motor GND 4 I Vol mute GND Audio GND TW Audio ND Normally 3 3 goes Kn IP pewar supply mealfunctiorm 2 Normal 4 2V level with projector on and operating During power up level starts ad Z 7V ballast or then rises bo 4 2V lamp on X1 Service Guide 83 Check the Color Wheel and Reseat the Cable If the color wheel cable is not properly seated in its connector the color wheel will not start when the projector powers up When the color wheel does not spin there is no lamp enable signal and the lamp will not strike Normally you hear the brief high pitched sound when the color wheel spins up to speed If you don t hear the sound or if you are not sure you can do a visual check to confirm the color wheel operation If the color wheel does not spin the first item to check is the color wheel ribbon cable connection and reseat it if necessary The cable seats at connectors on the color wheel and the controller ECA To check color wheel operation and reseat the cable do the following 1 Power up the projector with the top off page 80 NOTE The lamp must be in place and you must close the safety switch to start the projector with the top case removed 2 Examine the color wheel to see if it is spinning The color wheel is loca
57. w infocus com service software downloads test screens exe The computer must have a CD ROM and a standard VESA connector for analog output Ensure that the remote has fresh AA batteries Use a flat screen not a curved one 56 Before beginning Make sure the work surface where you perform the functional tests is level and clean Place the projector on a soft surface such as an anti static mat when running the tests Connect the following to the I O panel on the projector DVD player through component video composite video and S video ports Computer through VESA cable Perform the following tests Test Verification Power Up Verify that the proper splash logo screen appears Connect AC power and turn Verify image quality the unit on Cosmetics and mechanicals Verify that the elevator and leveling foot are functional Adjust the projector so that the Verify that the focus and zoom rings operate properly image is square Make sure verify cosmetics the lens is at a 90 angle to the wall Component video from DVD Verify that the video automatically synchronizes player Verify there is no distortion noise or other abnormalities 1 Press the Source button on the keypad to select a video source 2 Connect the component video adapter cable and to the projector 3 Disconnect any other video sources Composite video from DVD player 1 Connect the Verify that the video automatically synchronizes
58. wing items Lamp module page 42 Focus ring page 30 Zoom ring page 30 Front bezel page 32 Rear bezel page 49 Top case page 52 2 Place the top case face down on a soft work surface 3 Remove the four M3x10 Plastite Phillips screws that fasten the keypad to the top case Then then lift the keypad ECA out of the top case Screws X1 Service Guide 38 4 Liftthe key set out of the top case 5 Liftthe LED cover out of the top case X1 Service Guide 39 7T Remove the front IR receiver cable from the retainer in the top case 8 Lift the front IR receiver ECA out of its recess in the top case Assembly Notes The keypad ECA the front IR receiver ECA the key set and the LED cover fit only one way in the top case Make sure that the alignment holes in the LED cover fit over the pins in the top case Position the key set in the top case such that the holes in the key set frame fit over the pins in the top Case X1 Service Guide 40 Position the front IR receiver ECA between the retainers in the top case Retainers Route the IR receiver cable beneath the retainer near the mounting location of the IR receiver ECA Replace and tighten the M3x10 Plastite Phillips screws securely Do not overtighten the screws X1 Service Guide 41 Remove and Replace Lamp Module The lamp door 505 1513 xx fits over the lamp cavity in the projector A pin on the lamp door closes the
59. x6 Phillips screw that fastens the ground terminal to the chassis Ground terminal screw X1 Service Guide 5 Remove the seven M3x12 Plastite Phillips screws that fasten the ballast power supply ECA to the chassis Screws 6 Squeeze the tabs on each of the two retainer studs that secure the ballast power supply ECA to the chassis Then lift the ECA away from the chassis Retainer stud Retainer stud X1 Service Guide 8 Assembly Notes Ensure that the two retainer studs on the chassis engage the slots in the ballast power supply ECA Press down on the ECA to lock the retainers into the slots Tighten the seven M3x12 Plastite Phillips screws securely Do not overtighten the screws Connect the ground terminal to the chassis Tighten the M4x6 Phillips screw securely Connect the power supply controller ECA cable to CN651 on the ballast power supply ECA Insert the lamp cable connector into the slot on the side of the lamphouse Ensure that the slot for the connector lock faces outward s e X1 Service Guide 9 Remove and Replace the Bottom EMI Shield The bottom EMI shield 330 0965 xx lies in the bottom case It provides ground continuity between the optical engine and the chassis 1 Remove the following items Lamp module page 42 Focus ring page 30 Zoom ring page 30 Front bezel page 32 Rear bezel page 49 Top case page 52 Ballast power supply ECA page 6 Chas
60. y selected Startup Logo still displays but only briefly before the projector moves to the Setting Up Image state Search In Search State the currently selected Startup Logo continues to be displayed the LED is steady green and all user input is accepted Source selection is determined by a combination of the settings for Default Power Up Source and Auto Source If Auto Source is enabled the projector begins searching for a source and the Searching message displays Audio is disabled at this time If Auto Source is disabled the source name displays and audio is enabled If no active source is detected the projector remains in Search state and continues to display the Startup Logo for a preset amount of time If no source is detected and no keys are pressed during this preset time the projector goes to either the Screen Save state or the Power Save state If a source is detected the projector goes to the Setting Up Image state Image setup Auto Image runs during this time the logo continues to be displayed and the LED is steady green All user input is accepted The selected source either auto or manually selected displays with the Setting Up Image message below it If the source is locked the projector switches to the Display state If the source is locked but then lost the projector switches to the Search state If a signal is detected but cannot be X1 Service Guide 76 resolved the Signal out of Range message displays Whe
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