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Inspiron 24 3455 Service Manual
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1. Procedure 1 Align the screw holes on the VESA mount bracket with the screw holes on the display assembly base 2 Replace the screws that secure the VESA mount bracket to the display assembly base 3 Route the speaker cable through the routing guides under the VESA mount bracket Post requisites 1 Replace the back cover 2 Replace the stand assembly 58 Removing the speaker cover A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the stand assembly 2 Remove the back cover Procedure 1 Remove the screws that secure the speaker cover to the display assembly base 2 Using your fingertips pry the speaker cover from the display assembly base 59 3 Liftthe speaker cover off the display bezel 1 screws 4 2 speaker cover 3 display assembly base 60 Replacing the speaker cover A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer
2. Post requisites 1 Replace the back cover 2 Replace the stand assembly 47 Removing the camera A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the stand assembly 2 Remove the back cover Procedure 1 Disconnect the microphone and camera cable from the system board Note the microphone and camera cable routing and remove the cable from its routing guides on the display assembly base 3 Follow the procedure from step 4 to step 6 in Removing the Microphone 4 Using your fingertips press the securing clip and lift the camera module 5 Disconnect the camera module from the tab on the camera module slot on the display bezel 6 Lift the camera module away from the display bezel 48 7 Disconnect the microphone and camera cable from the camera module 1 securing clip 2 tab 3 camera module 4 microphone and camera cable 49 Replacing the camera AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer
3. A CAUTION Removing the coin cell battery resets the BIOS setup program s settings to default It is recommended that you note the BIOS setup program s settings before removing the coin cell battery Prerequisites 1 Remove the stand assembly 2 Remove the back cover 42 Procedure Using a plastic scribe gently pry out the coin cell battery out of the battery socket on the system board 1 system board 2 plastic scribe coin cell battery 43 Replacing the coin cell battery A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure With the positive side facing up insert the coin cell battery into the battery socket and press down the battery into place Post requisites 1 Replace the back cover 2 Replace the stand assembly 44 Removing the microphone A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compl
4. For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Align the screw holes on the speaker cover with the screw holes on the display assembly base and snap the speaker cover into place 2 Replace the screws that secure the speaker cover to the display assembly base Post requisites 1 Replace the back cover 2 Replace the stand assembly 61 Removing the speakers A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the stand assembly 2 Remove the back cover 3 Remove the speaker cover Procedure 1 Disconnect the speaker cable from the system board 2 Note the speaker cable routing on the display panel base 3 Remove the speaker cable at an angle from the VESA mount bracket 4 Remove the screw from the VESA mount bracket 5 Peel off the tape that secures the speaker cable to the VESA mount bracket 6 Note the routing of the speaker cable connecting the left speaker to the right speaker and the position of the rubber grommets on the computer bezel 62 7 Liftthe speakers along with the speak
5. desired changes again after you replace the system board NOTE Before disconnecting the cables from the system board note the location of the connectors so that you can reconnect them correctly after you replace the system board Prerequisites oU U0CN N H Remove the stand assembly Remove the back cover Remove the fan Remove the heat sink Remove the wireless card Procedure Disconnect the speaker touch control board hard drive optical drive hard drive and optical drive power fan and microphone and camera cables from its connectors on the system board Lift the latches and disconnect the control buttons board and display cables from its connectors on the system board 51 3 Press the latch and disconnect the display backlight cable from its connector on the system board speaker cable 2 touch control board cable control buttons board 4 display backlight cable cable display cable 6 display assembly base hard drive cable 8 optical drive cable hard drive and optical drive 10 fan cable power cable 11 microphone and camera cable 4 Remove the screws that secure the system board to the display assembly base 52 5 6 Carefully lift the system board from the inner edge and release the ports from the slots on the display assembly base Lift the system board off the display assembly base 1 system board 2 slots screws 4 4 display assembly base 53 Replacing the system bo
6. follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory compliance Procedure 1 Connectthe microphone and camera cable to the camera module 2 Push the tabs on the camera module into the tab on the camera module slot 3 Press the camera module down into the slot on the display bezel until it snaps into place 4 Follow the procedure from step 1 to step 2 in Replacing the microphone 5 Route the microphone and camera cable through the routing guides on the display assembly base 6 Connect the microphone and camera cable to the system board Post requisites 1 Replace the back cover 2 Replace the stand assembly 50 Removing the system board AN Ea Ea Ea WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory compliance NOTE Your computer s Service Tag is stored in the system board You must enter the Service Tag in the BIOS setup program after you replace the system board NOTE Replacing the system board removes any changes you have made to the BIOS using the BIOS setup program You must make the
7. TENER 59 Procedure t oisi ott test t o e FOU PURO te endo os Eolo 59 Replacing the speaker cover esses 61 Procedure c ide tee eic net bk dence tiec erts 61 Postsregulsites e ot nete etat uta esee 61 Removing the speakers esee 62 Prerequisites eT s tinea tele tec cde td eae o on eer sme 62 Procedure ient bec ee det ag 62 Replacing the speakers eeeeeeeeeeeeeseeees 64 Proced tes nce teet eet pti e e e PR RA CEU CREER 64 POSt Tequlsites ec dete td teta tme tatis 64 Removing the control buttons board 65 Prer dulsites cte eap mde td e Rd 65 Proced re eee Rott et t enm e eet deo d i eene 65 Replacing the control buttons board 67 Ptoced te eed iere A Saeed Ga oh E 67 Post requisiteszc s o c E OR PR OEC ee neta 67 Removing the display assembly 68 PREREQUISITES c orco qa A TCR IRR RETE URBE 68 Procedure ares aeaa a bee he b eec i d 69 Replacing the display assembly 73 PrOCECUIE eC 73 POStAFEQUISITSS secs comete rrt eating die hens e e deep erbe etri de 73 Removing the rubber feet 75 PrerequlsiteSs ns utet tette nimm evt nS 75 Proced rec t uty tence neo eon tee Dac a m HO PLUR ure ie ret ts obe 76 Replacing the rubber feet eese 77 Procedure i cde etae de
8. cede e metae wing tne 50 Post regulsites eas doc cte ret e rat ee bee UL 351 Removing the wireless card cesses 32 Preredquisites nes ty etude n dmt 32 Procedure t odiis bis eue ccm e E D POR teurer Eie cen 32 Replacing the wireless card sess 34 diete 54 Post reguisites 2 ote duo te edicion Pe dod be fog dt 35 Removing the heat sink eese 56 Prerequisit s 41 sb s cucine e eias Mofes n Maced A Los 56 Procedure inea mre aec eee dice tee de 56 Replacing the heat sink eese 38 Proced res u nitet eames ODER CRT bree in non ade tc o ug 58 POSt Tequlsites eee tret Hi dtm t ede 58 Removing the fan rniicee rosis Pos tetas ite idee heceatia 39 PRETEQUISILES seen es Deed e Gum tein out 39 Proced re se ret ee ten ee ten e e e eet ire ola cutie etg 59 Replacing the fan ieri rate ier ence oetdie ri ni cedat 41 Proced te ie EGERIT Ue eH mon ee 41 PoSt f amp dgulsites sso o rp ta a d a dicat ER e ree 41 Removing the coin cell battery esses 42 Pr r qulsitesa o esce ee eA imer s LOREM Ie ELA ir e tre Miete oe reete 42 Procedurer iri Gain Ed 43 Replacing the coin cell battery 44 Procedure iiit eeu b een i om rete ed inte tet ts 44 Post requisites iesesssssssssseseeeeeeee ener nnne enne enn enses 44 Removing the
9. computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Insertthe tabs on the stand bracket with the slots on the back cover to align the screw holes on the stand bracket to the screw holes on the back cover 2 Replace the screws that secure the stand bracket to the back cover 3 Slide and replace the stand cover on the stand bracket 16 Removing the back cover A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the stand assembly Procedure A CAUTION Do not remove the computer cover unless you need to install internal accessories for your computer 1 Using a plastic scribe pry the back cover from the display bezel 17 2 Liftthe back cover off the computer display bezel 2 back cover plastic scribe 18 Replacing the back cover A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working ins
10. drive 2 Replace the screws that secure the hard drive bracket to the hard drive 3 Slide the hard drive assembly into the hard drive bay and align the screw hole on the hard drive bracket with the screw hole on the display assembly base 4 Replace the screw that secures the hard drive assembly to the display assembly base 5 Connect the power and data cable to the hard drive Post requisites 1 Replace the back cover 2 Replace the stand assembly 27 Removing the memory module A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the stand assembly 2 Remove the back cover Procedure 1 Use your fingertips to carefully spread apart the securing clips on each end of the memory module slot until the memory module pops up 28 2 Remove the memory module from the memory module slot 1 system board 2 securing clips 2 3 memory module 4 memory module slot 29 Replacing the memory module A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After
11. microphone cessere 45 Prerequisitess s uteretur tuse dee E e URS 45 PROCECUIE hne outset be nasi tentes bath cotes ree yews Soka iot 45 Replacing the microphone eese 47 Procedure eae een decet ede hdd t tiec ind 47 Postsredulsites dte ttu s tatu caf ted e M echoes 47 Removing the Carmera cssccsscsseeeesessseeseesseeeneeesnessenenseeenes 48 Prerequisite sa 105 e oom m elect eun eto cetur pa c teda 48 Procedure iere HE iet 48 Replacing the camera irent tranne tant road mannanna nna 50 Proced res icto p pede pectet ette m at 50 POSt Tequlsites reete dt emet dean inen 50 Removing the system board esee 51 Preredquisitess oe iubes eatem tots i m inated Mb HR S 51 Proced re ue ette le e tele teste ten een Ee e t i o a d eg re dS 51 Replacing the system board eessuss 54 PtOCedUle tu cie one et pt e prt ERREUR EE ute Gir Sian 54 Post fedqulsites c opea opa aea eng aea aq e RR Ce px Cu 55 Removing the VESA mount bracket 56 PREREQUISITES 25 05 ose tee ROT EORR RE RR ERES 56 Proced re eise eee he dh ae HR eed 56 Replacing the VESA mount bracket 58 Procedure eet Dt ee ren n eem Pre e met ge e tret s 58 PoSt re qulsites x esee tes ee 58 Removing the speaker cover eese 59 Preredqulsites eet tpm TP
12. 14 Replacing the stand assembly 16 P OGSQU e xls cede cre ath dne tree i e e het lin M ares eee A du DIAM 16 Removing the back cover eese 17 Pr requisites a ie tote rera etu ete tat bete 17 Proced tre eet e rte pn ele ns et rendere ge e UU add SE ot set ci lei dud 17 Replacing the back cover eeeseeeseeeees 19 PIOCGQUf e cse om e edem er ot T EK E e meer a esa LA 19 Postsrequlsltesis e ed a RU Pa a epa RR ede ERR 19 Removing the optical drive seeeseusss 20 PREREQUISITES i es tte en ben tet rede fe a en de ei t ette 20 Procedures t eoe Leute LI LI LU I t 20 Replacing the optical drive eesuuess 23 Ptoced re etc dtes en estes tete edens coste 25 P Stsredulsites t e eee eer e Se eee E 23 Removing the hard drive eene 24 Prer dulsitesscc uh eR ee ese metit ird aden dala RR 24 Procedure et e te tete t eie eh eet ee edits 24 Replacing the hard drive eene 27 Prtoced te s e eoe THp pt 27 Post requisitesi sce ERE EDEN E d RM REA ERRGERER 27 Removing the memory module sss 28 Pr requisites c rs terme a ODER A 28 Procedures eie eb eee eb e ence gd 28 Replacing the memory module ss 30 Procedur iet e rentem gt th
13. Inspiron 24 3000 Series Service Manual Computer Model Inspiron 24 3455 Regulatory Model W12C Regulatory Type W12C001 Notes cautions and warnings K NOTE A NOTE indicates important information that helps you make better use of your computer A CAUTION A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem A WARNING A WARNING indicates a potential for property damage personal injury or death Copyright 2015 Dell Inc All rights reserved This product is protected by U S and international copyright and intellectual property laws Dell and the Dell logo are trademarks of Dell Inc in the United States and or other jurisdictions All other marks and names mentioned herein may be trademarks of their respective companies 2015 05 Rev AOO Contents Before working inside your compulter 8 Before you begin eee Tp er goma eme ma 8 Safety Instructions ce den e D ep ccr eere tros pror edd 9 hRecomtiended tools uuu e nei ee ee gee ac tee UEM 10 After working inside your computer 11 Technical overview cessere eese nennen enne nnns 12 Inside view of your computer ssssssssssssssseeeeeneeee tenementis 12 Removing the stand assembly eese 14 Proced tre citet e eie Lb eo cen ee delet d e ee e mes eter deemed ined
14. Procedure 1 Note the optical drive and hard drive cables routing and remove the cables from its routing guides on the display assembly base 1 routing guides 2 hard drive cable optical drive cable 4 display assembly base 69 2 Remove the screws that secure the display assembly base to the display bezel 1 screws 19 2 display assembly base 3 Release the display panel base from the tabs on the display bezel 4 Slide the display cable through the slot on the display assembly base 70 5 Lift the display assembly base off the display panel 1 tabs 6 2 display assembly base 3 display cable 4 slot 71 1 display assembly 72 Replacing the display assembly AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory compliance Procedure 1 Slide the display cable through the slot on the display assembly base 2 Slide the tabs on the display bezel into the slots on the display assembly base Replace the display assembly base on the display bezel Replace the screws that secure the display assembly base to the display bezel Route the optical drive and hard drive cables through the routin
15. age and ensure your personal safety A A gt gt D WARNING Before working inside your computer read the safety information that shipped with your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance WARNING Disconnect all power sources before opening the computer cover or panels After you finish working inside the computer replace all covers panels and screws before connecting to the power source CAUTION To avoid damaging the computer ensure that the work surface is flat and clean CAUTION To avoid damaging the components and cards handle them by their edges and avoid touching pins and contacts CAUTION You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team Damage due to servicing that is not authorized by Dell is not covered by your warranty See the safety instructions that shipped with the product or at dell com regulatory_compliance CAUTION Before touching anything inside your computer ground yourself by touching an unpainted metal surface such as the metal at the back of the computer While you work periodically touch an unpainted metal surface to dissipate static electricity which could harm internal components CAUTION When you disconnect a cable pull on its connector or on its pull tab not on the cable itself Some cables have connectors with locking tabs or thumb screws th
16. and assembly 35 Removing the heat sink A AN pS WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance WARNING The heat sink may become hot during normal operation Allow sufficient time for the heat sink to cool before you touch it CAUTION For maximum cooling of the processor do not touch the heat transfer areas on the heat sink The oils in your skin can reduce the heat transfer capability of the thermal grease Prerequisites 1 Remove the stand assembly 2 Remove the back cover Procedure 1 In sequential order as indicated on the heat sink loosen the captive screws that secure the heat sink to the system board 2 Remove the screw that secures the heat sink to the display assembly 36 base 3 Liftthe heat sink off the system board 1 system board 2 captive screws 5 heat sink 4 screw 5 display assembly base 37 Replacing the heat sink AN A r WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions
17. ard AN Ea Es WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance NOTE Your computer s Service Tag is stored in the system board You must enter the Service Tag in the BIOS setup program after you replace the system board NOTE Replacing the system board removes any changes you have made to the BIOS using the BIOS setup program You must make the desired changes again after you replace the system board Procedure 54 Slide the ports on the system board into the slots on the display assembly base and place the system board on the display assembly base Align the screw holes on the system board with the screw holes on the display assembly base Replace the screws that secure the system board to the display assembly base Connect the display backlight cable to its connector on the system board Slide the control buttons board and display cables into its connectors on the system board and press down on the latches to secure the cables Connect the speaker touch control board hard drive optical drive hard drive and optical drive power fan and microphone and camera cables to its connectors on the sy
18. at you must disengage before disconnecting the cable When disconnecting cables keep them evenly aligned to avoid bending any connector pins When connecting cables ensure that the ports and connectors are correctly oriented and aligned CAUTION To disconnect a network cable first unplug the cable from your computer and then unplug the cable from the network device CAUTION Press and eject any installed card from the media card reader Recommended tools The procedures in this document may require the following tools e Philips screwdriver e Plastic scribe 10 After working inside your computer X CAUTION Leaving stray or loose screws inside your computer may severely damage your computer 1 Replace all screws and ensure that no stray screws remain inside your computer 2 Connect any external devices peripherals and cables you removed before working on your computer 3 Replace any media cards discs and any other parts that you removed before working on your computer 4 Connect your computer and all attached devices to their electrical outlets 5 Turn on your computer 11 Technical overview A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Re
19. cing the optical drive AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory compliance Procedure Align the screw hole on the optical drive bracket with the screw hole on the optical drive 2 Replace the screw that secures the optical drive bracket to the optical drive 3 Align the tabs on the optical drive bezel with the slots on the optical drive assembly and snap it into place 4 Slide the optical drive assembly into the optical drive bay and align the screw hole on the optical drive bracket with the screw hole on the display assembly base 5 Replace the screw that secures the optical drive assembly to the display assembly base 6 Connect the power and data cable to the optical drive assembly Post requisites 1 Replace the back cover 2 Replace the stand assembly 23 Removing the hard drive A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulato
20. ctor on the control buttons board and press down on the latch to secure the cable 2 Replace the control buttons board into the slot on the display bezel 3 Route the control buttons board cable through the routing guides and adhere the control buttons board cable to the display assembly base 4 Slide the control buttons board cable into the connector on the systems board and press down on the latch to secure the cable Post requisites 1 Replace the VESA mount bracket 2 Replace the back cover 3 Replace the stand assembly 67 Removing the display assembly A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Oo AN AU BPWYD BE PRPRPRP PRP BP Be an 3 t4 FP o 68 Remove the stand assembly Remove the back cover Remove the optical drive Remove the hard drive Remove the memory module Remove the wireless card Remove the heat sink Remove the fan Remove the coin cell battery Remove the microphone Remove the camera Remove the system board Remove the VESA mount bracket Remove the speaker cover Remove the speakers Remove the control buttons board
21. date is available or when you replace the system board To flash the BIOS 1 2 3 Turn on the computer Go to dell com support Click Product Support enter the Service Tag of your laptop and click Submit NOTE If you do not have the Service Tag use the auto detect feature or manually browse for your computer model Click Drivers amp downloads Scroll down the page and select BIOS from the Category drop down list NOTE In the Change OS drop down list select the operating system installed on your computer Expand BIOS to view the available BIOS files Click Download File to download the latest version of the BIOS for your computer Save the file and once the download is complete navigate to the folder where you saved the BIOS update file Double click the BIOS update file icon and follow the instructions on the screen 79
22. er Procedure 1 Disconnect the fan cable from the system board 2 Remove the screws that secure the fan to the display assembly base 39 3 Liftthe fan at an angle off the display assembly base 1 fan cable 2 system board 3 fan 4 screws 2 5 display assembly base 40 Replacing the fan A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Replace the fan at an angle on the display assembly base Align the screw holes on the fan with the screw holes on the display assembly base 3 Replace the screws that secure the fan to the display assembly base 4 Connect the fan cable to the system board Post requisites 1 Replace the back cover 2 Replace the stand assembly 41 Removing the coin cell battery A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance
23. er cable off the display bezel 1 3 5 7 screw 2 tape speaker cable routing 4 VESA mount bracket speaker cable 6 rubber grommets 4 speakers 2 65 Replacing the speakers AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory compliance Procedure Using the alignment posts and rubber grommets on the display bezel place the speakers on the display bezel 2 Route the speaker cable through the routing guide on the display bezel 3 Adhere the tape that secures the speaker cable to the VESA mount bracket 4 Replace the screw to the VESA mount bracket 5 Replace the rubber grommets if they are pushed up while replacing the speakers 6 Route the speaker cable connecting the left speaker to the right speaker on the display panel base 7 Route and replace the speaker cable under the VESA mount bracket 8 Connect the speaker cable to the system board Post requisites 1 Replace the speaker cover 2 Replace the back cover 3 Replace the stand assembly 64 Removing the control buttons board A WARNING Before working inside your computer read the safety information that shipped with your compute
24. g guides on the display assembly base Post requisites Oo MAN AU 3 ON BE 10 Replace the control buttons board Replace the speakers Replace the speaker cover Replace the VESA mount bracket Replace the system board Replace the camera Replace the microphone Replace the coin cell battery Replace the fan Replace the heat sink 73 11 12 13 14 15 16 74 Replace the wireless card Replace the memory module Replace the hard drive Replace the optical drive Replace the back cover Replace the stand assembly Removing the rubber feet A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites Remove the stand assembly Remove the back cover Remove the optical drive Remove the hard drive Remove the memory module Remove the wireless card Remove the heat sink Remove the fan Remove the coin cell battery Remove the microphone Remove the camera OANA UU 3 NF e e e NFO Remove the system board Ha W Remove the VESA mount bracket HB A Remove the speaker cover Remove the speakers BH a ul Remove the control butt
25. gulatory Compliance home page at dell com regulatory_compliance Inside view of your computer control buttons board optical drive assembly microphone board 1 3 5 7 12 fan c o A N hard drive assembly display assembly base camera module heat sink 9 11 13 wireless card system board VESA mount bracket 10 12 14 memory module coin cell battery speaker cover 13 Removing the stand assembly A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Using your fingertips lift the stand cover 2 Slide and remove the stand cover at an angle away from the stand 1 stand 2 stand cover 5 back cover 3 Remove the screws that secure the stand bracket to the back cover 14 4 Lift the stand off the back cover 1 stand 3 screws 2 2 stand bracket 4 backcover 15 Replacing the stand assembly A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your
26. iance home page at dell com regulatory_compliance Prerequisites 1 Remove the stand assembly 2 Remove the back cover Procedure 1 Disconnect the microphone and camera cable from the system board Note the microphone and camera cable routing and remove the cable from its routing guides on the display assembly base 3 Follow the procedure from step 4 to step 7 in Removing the camera 4 Liftthe microphone board at an angle off the display bezel 45 5 Disconnect the microphone and camera cable from the microphone board 1 microphone and camera 2 routing guides cable display bezel 4 display assembly base microphone board 46 Replacing the microphone A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Connect the microphone and camera cable to the microphone board 2 Slide the microphone board into the slot on the display bezel 3 Follow the procedure from step 1 to step 3 in Replacing the camera 4 Route the microphone and camera cable through the routing guides on the display assembly base 5 Connect the microphone and camera cable to the system board
27. ide your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure Align the tabs on the back cover with the slots on the display bezel and snap the back cover into place Post requisites Replace the stand assembly 19 Removing the optical drive A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the stand assembly 2 Remove the back cover Procedure 1 Disconnect the power and data cable from the optical drive 2 Remove the screw that secures the optical drive assembly to the display assembly base 20 3 Slide the optical drive assembly out of the optical drive bay 1 optical drive assembly 2 screw power and data cable 4 Carefully pull the optical drive bezel and remove it from the optical drive 5 Remove the screw that secures the optical drive bracket to the optical drive 21 6 Remove the optical drive bracket from the optical drive 1 e o E 2 gt 3 ex LI gt Pr j 3 1 screw 2 optical drive bracket 3 optical drive 4 optical drive bezel 22 Repla
28. in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance CAUTION Incorrect alignment of the heat sink can cause damage to the system board and processor NOTE The original thermal grease can be reused if the original system board and heat sink are reinstalled together If either the system board or the heat sink is replaced use the thermal pad provided in the kit to ensure that thermal conductivity is achieved Procedure Align the screw hole on the heat sink with the screw hole on the display assembly base 2 Align the captive screws on the heat sink with the screw holes on the system board 3 In sequential order as indicated on the heat sink tighten the captive screws that secure the heat sink to the system board 4 Replace the screw that secures the heat sink to the display assembly base Post requisites 1 Replace the back cover 2 Replace the stand assembly 38 Removing the fan A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the stand assembly 2 Remove the back cov
29. ons board Remove the display assembly mea N 75 Procedure 1 Remove the screws that secure the rubber feet to the display bezel 2 Liftthe rubber feet off the display bezel 1 rubber feet 2 2 screws 2 3 display bezel 76 Replacing the rubber feet A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Align the screw holes on the rubber feet with the screw holes on the display bezel 2 Replace the screws that secure the rubber feet to the display bezel Post requisites Replace the display assembly Replace the control buttons board Replace the speakers Replace the speaker cover Replace the VESA mount bracket Replace the system board Replace the camera Replace the microphone Replace the coin cell battery Replace the fan OANA A RWYD HP PR e o Replace the heat sink B N Replace the wireless card Replace the memory module Replace the hard drive e e RW 77 15 Replace the optical drive 16 Replace the back cover 17 Replace the stand assembly 78 Flashing the BIOS You may need to flash update the BIOS when an up
30. ot wireless card bracket 2 antenna cables screw 4 wireless card slot wireless card 6 system board 33 Replacing the wireless card AN WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory compliance Procedure 34 Align the notch on the wireless card with the tab on the wireless card slot Insert the wireless card into the wireless card slot Press the other end of the wireless card down and align the screw hole on the wireless card with the screw hole on the system board Connect the antenna cables to the wireless card The following table provides the antenna cable color scheme for the wireless card supported by your computer Connectors on the wireless card Antenna cable color Main white triangle White Auxiliary black triangle Black Align the screw hole on the wireless card bracket with the screw hole on the wireless card 6 Replace the screw that secures the wireless card bracket and the wireless card to the system board 1 antenna cables 2 wireless card bracket 3 screw 4 wireless card 5 wireless card slot 6 tab 7 notch Post requisites 1 Replace the back cover 2 Replace the st
31. r and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the stand assembly 2 Remove the back cover 3 Remove the VESA mount bracket Procedure 1 Lift the latch and disconnect the control buttons board cable from the system board 2 Note the control buttons board cable routing and peel it off from its routing guides on the display assembly base 3 Using your fingertips press the securing clips on the control buttons board slot 4 Liftthe control buttons board off the display bezel 65 5 Lift the latch and disconnect the control buttons board cable from the control buttons board 6 latch 2 system board control buttons board 4 latch cable 5 control buttons board 6 securing clips 2 66 Replacing the control buttons board A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Slide the control buttons board cable into the conne
32. ry Compliance home page at dell com regulatory_compliance hard drive CAUTION To avoid data loss do not remove the hard drive while the A CAUTION Hard drives are fragile Exercise care when handling the A computer is in sleep or on state Prerequisites 1 Remove the stand assembly 2 Remove the back cover Procedure 1 Disconnect the power and data cable from the hard drive 2 Remove the screw that secures the hard drive assembly to the display assembly base 24 3 Using your fingertips slide the hard drive assembly out of the hard drive bay 1 power and data cable 2 hard drive assembly screw 4 display assembly base 4 Remove the screws that secure the hard drive bracket to the hard drive 25 Remove the hard drive from the hard drive bracket 5 hard drive 2 screws 3 1 hard drive bracket 26 Replacing the hard drive AN A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance CAUTION Hard drives are fragile Exercise care when handling the hard drive Procedure Align the screw holes on the hard drive bracket with the screw holes on the hard
33. stem board Post requisites Replace the wireless card Replace the heat sink Replace the fan Replace the back cover Replace the stand assembly U A UC n2 v H H 55 Removing the VESA mount bracket A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the stand assembly 2 Remove the back cover Procedure 1 Note the speaker cable routing under the VESA mount bracket and remove it from the routing guides 2 Remove the screws that secure the VESA mount bracket to the display assembly base 56 3 Lift the VESA mount bracket off the display assembly base 1 VESA mount bracket 2 screws 4 3 display assembly base 4 speaker cable 5 routing guides 57 Replacing the VESA mount bracket A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance
34. t dete tete tea 77 Postsredulsites o dm sett statu of ted e Mets 77 Flashing the BIOS erred ertet 79 Before working inside your computer A CAUTION To avoid damaging the components and cards handle 7 them by their edges and avoid touching pins and contacts NOTE The images in this document may differ from your computer depending on the configuration you ordered Before you begin 1 Save and close all open files and exit all open applications Shut down your computer Windows 8 1 On the Start screen click or tap the power icon o M Shut down Windows 7 Click or tap Start Shut down NOTE If you are using a different operating system see the documentation of your operating system for shut down instructions Disconnect your computer and all attached devices from their electrical outlets Disconnect all cables such as telephone cables network cables and so on from your computer Disconnect all attached devices and peripherals such as keyboard mouse monitor and so on from your computer Remove any media card and optical disc from your computer if applicable After the computer is unplugged press and hold the power button for 5 seconds to ground the system board CAUTION Place the computer on a flat soft and clean surface to avoid scratching the display Place the computer face down Safety instructions Use the following safety guidelines to protect your computer from potential dam
35. working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Procedure 1 Align the notch on the memory module with the tab on the memory module slot 30 2 Slide the memory module firmly into the slot at an angle and press the memory module down until it clicks into place NOTE If you do not hear the click remove the memory module and reinstall it 1 notch 2 tab securing clips 2 4 memory module 5 memory module slot Post requisites 1 Replace the back cover 2 Replace the stand assembly 31 Removing the wireless card A WARNING Before working inside your computer read the safety information that shipped with your computer and follow the steps in Before working inside your computer After working inside your computer follow the instructions in After working inside your computer For more safety best practices see the Regulatory Compliance home page at dell com regulatory_compliance Prerequisites 1 Remove the stand assembly 2 Remove the back cover Procedure 1 Remove the screw that secures the wireless card bracket and the wireless card to the system board 2 Slide the wireless card bracket off the wireless card 3 Disconnect the antenna cables from the connectors on the wireless card 32 4 Slide the wireless card out of the wireless card sl
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