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HP ProBook 6455b Notebook PC HP ProBook 6555b Notebook PC

1. Item Description Spare part number For use in France 613332 051 For use in French Canada 613332 121 For use in Germany 613332 041 For use in Greece 613332 DJ1 For use in Hungary 613332 211 For use in Iceland 613332 DD1 For use in Israel 613332 BB1 For use in Italy 613332 061 For use in Japan 613332 291 For use in Korea 613332 AD1 For use in Latin America 613332 161 For use in Netherlands 613332 B31 For use in Norway 613332 091 For use in Latin America 613332 161 For use in Portugal 613332 131 For use in Russia 613332 251 For use in Saudi Arabia 613332 171 For use in Slovenia 613332 BA1 For use in Spain 613332 071 For use in Sweden and Finland 613332 B71 For use in Switzerland 613332 BG1 For use in Taiwan 613332 AB1 For use in Thailand 613332 281 For use in Turkey 613332 141 For use in the United Kingdom 613332 031 For use in the United States 613332 001 For use only on computer models equipped with a 14 0 in display assembly and TouchPad For use in Belgium 613384 A41 For use in Bulgaria 613384 261 For use in Czech Republic and Slovakia 613384 A81 For use in Denmark 613384 081 For use in Europe 613384 DW1 For use in France 613384 051 For use in French Canada 613384 121 38 Chapter 3 Illustrated parts catalog Item Description Spare part number For use in Germany 613384 041 For use in Greece 613384 DJ1 Fo
2. 6555b 6455b 6550b 6450b Notebook Notebook PC Notebook PC Notebook PC PC AC adapter Y Y Y Y Battery system N y y NI Hard drive N N Y V Memory module V V N Y Optical drive Y Y Y Y SIM V N Y Y WLAN module V N Y Y WPAN module V N Y Y WWAN module Y V V Y 12 Chapter 1 Product description 2 External component identification Identifying the hardware Components included with the computer may vary by region and model The illustrations in this chapter identify the standard features on most computer models To see a list of hardware installed in the computer follow these steps For Windows 7 and Windows Vista 1 Select Start gt Computer gt System Properties 2 Inthe left pane click Device Manager You can also add hardware or modify computer configurations using Device Manager SP NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing applications running utilities or changing Windows settings Refer to Help and Support for more information For Windows XP 1 Select Start gt My Computer 2 Inthe left pane of the System Tasks window click View system information 3 Select Hardware tab gt Device Manager You can also add hardware or modify device configurations using Device Manager Identifying the hardware 13 Top components Display components B NOTE Your computer
3. Description Spare part number Bluetooth module 537921 001 Before removing the Bluetooth module follow these steps ON 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 74 Remove the accessory cover see Mass storage device on page 78 Remove the Bluetooth module N 3 Loosen the Phillips PM2 0x6 0 captive screw 1 that secures the Bluetooth module compartment cover to the computer Lift the Bluetooth module compartment cover 2 straight up to remove it The Bluetooth module compartment cover is included in the Plastics Kit spare part numbers 613343 001 for use only on computer models equipped with a 14 0 in display assembly and 613344 001 for use only on computer models equipped with a 15 6 in display assembly Release the Bluetooth module 1 by lifting the right side of the module out of the Bluetooth module compartment 76 Chapter 4 Removal and replacement procedures 4 Disconnect the Bluetooth module cable 2 from the Bluetooth module 5 Remove the Bluetooth module 3 Reverse this procedure to instal
4. Device Configurations e Enable disable USB legacy support enabled by default When enabled USB legacy support allows the following Use of a USB keyboard in Computer Setup even when a Windows operating system is not running Startup from bootable USB devices including a hard drive diskette drive or optical drive connected by a USB port to the computer Select a parallel port mode ECP Enhanced Capabilities Port standard bidirectional or EPP Enhanced Parallel Port Enable disable fan always on while connected to an AC outlet enabled by default Enable disable LAN Power Save select models only When enabled saves power by turning off the LAN when not in use enabled by default Enable disable Data Execution Prevention When enabled the processor can disable some virus code execution which helps to improve computer security SATA Serial Advanced Technology Attachment device mode The following options are available AHCI Advanced Host Controller Interface IDE Integrated Drive Electronics RAID select models only Computer Setup in Windows 7 147 Select To do this NOTE Availability of the options above varies by computer model Enable disable secondary battery fast charge enabled by default Enable disable HP QuickLook 2 enabled by default Enable disable Virtualization Technology select models only disabled by default Enable disable TXT Intel am
5. 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 74 Remove the keyboard 1 Position the computer with the front toward you 2 Loosen the three Phillips PM2 5x11 0 captive screws that secure the keyboard to the computer 3 Turn the computer right side up with the front toward you 4 Open the computer as far as it will open 5 Slide the four keyboard tabs 1 forward Chapter 4 Removal and replacement procedures 6 Liftthe rear edge of the keyboard 2 and then swing it up and forward until it rests upside down on the palm rest 7 Release the zero insertion force ZIF connector to which the pointing stick cable 1 is attached and then disconnect the pointing stick cable from the system board 8 Release the ZIF connector to which the keyboard cable 2 is attached and then disconnect the keyboard cable from the system board 9 Remove the keyboard Reverse this procedure to install the keyboard Component replacement procedures 93 Primary memory module Description Spare part number 4096 MB 1600 MHz DDR3 641369 002 2048 MB 1600 MHz DDR3 652972 002 1024 MB 1333 MHz DDR3 598859 002 Before removing the primary memory module follow these steps 1 Shutdown the computer If
6. Broadcom 43224 802 11 a g n WLAN module for use in Afghanistan Albania Algeria Andorra Angola Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Italy the Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the
7. Change Password Enter change or delete a BIOS administrator password HP SpareKey Enrollment Enroll or reset HP SpareKey which is a set of security questions and answers used if you forget your password DriveLock Passwords e Enable disable DriveLock on any computer hard drive enabled by default e Change a DriveLock user password or master password NOTE DriveLock settings are accessible only when you enter Computer Setup by turning on not restarting the computer Automatic DriveLock Enable disable Automatic DriveLock support Disk Sanitizer Run Disk Sanitizer to destroy all existing data on the primary hard drive or the drive in the upgrade bay CAUTION If you run Disk Sanitizer the data on the selected drive is destroyed permanently System IDs Enter a user defined computer asset tracking number and ownership tag 160 Chapter 5 Computer Setup Diagnostics menu Select To do this System Diagnostics Menu e System Information Displays the following information o Identification information for the computer and the batteries in the system Specification information for the processor cache and memory size system ROM video revision and keyboard controller version e Start up Test Verifies the system components needed for starting the computer e Run In Test Runs a comprehensive check on system memory e Hard Disk Test Runs a comprehensive self test on any hard drive in the s
8. For use only on computer models equipped with an Intel HM57 graphics subsystem with UMA 613293 001 memory in all countries and regions except Russia and the People s Republic of China For use only on computer models equipped with an Intel HM57 graphics subsystem with UMA 613294 001 memory and WWAN capability in all countries and regions except Russia and the People s Republic of China 134 Chapter 4 Removal and replacement procedures Description Spare part number For use only on computer models equipped with an Intel QM57 graphics subsystem with UMA 613295 001 memory and WWAN capability in all countries and regions except Russia and the People s Republic of China For use only on computer models equipped with an Intel HM57 graphics subsystem with UMA 613299 001 memory in Russia and the People s Republic of China For use only on computer models equipped with an Intel HM57 graphics subsystem with UMA 613300 001 memory and WWAN capability in Russia and the People s Republic of China For use only on computer models equipped with an Intel QM57 graphics subsystem with UMA 613301 001 memory and WWAN capability in Russia and the People s Republic of China For use only on computer models equipped with an Intel HM57 graphics subsystem with UMA 613304 001 memory in the People s Republic of China For use only on computer models equipped with an Intel HM57 graphics subsystem with UMA 6133305 001 memory and WWAN capability in the P
9. HP ProBook 6455b Notebook PC HP ProBook 6555b Notebook PC HP ProBook 6450b Notebook PC HP ProBook 6550b Notebook PC Maintenance and Service Guide Copyright 2011 2012 Hewlett Packard Development Company L P Intel is a trademark of Intel Corporation in the U S and other countries Microsoft Windows and Windows Vista are U S registered trademarks of Microsoft Corporation The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Third Edition August 2012 First Edition March 2011 Document Part Number 598169 005 Safety warning notice ANWARNING To reduce the possibility of heat related injuries or of overheating the device do not place the device directly on your lap or obstruct the device air vents Use the device only on a hard flat surface Do not allow another hard surface such as an adjoining optional printer or a soft surface such as pillows or rugs or clothing to block airflow Also do not allow the AC adapter to contact the skin or a soft surface such as pillows or rugs or clothing during operation The device and the AC adapter comply with the user accessible surface temperature limits def
10. a Release the tabs 1 built into the display enclosure shielding that secure the WLAN antenna cables b Detach the WLAN antenna transceivers 2 from the display enclosure The transceivers are attached to the enclosure with double sided tape c Remove the WLAN antenna transceivers 3 and cables The WLAN antenna transceivers and cables are included in the Display Cable Kit using the following spare part numbers e 583956 001 For use only on computer models equipped with a 15 6 in HD display assembly e 589230 001 For use only on computer models equipped with a 15 6 in HD display assembly 116 Chapter 4 Removal and replacement procedures e 589231 001 For use only on computer models equipped with a 14 0 in HD display assembly 17 Ifitis necessary to replace the WWAN antenna transceivers and cables a Release the tabs 1 built into the display enclosure shielding that secure the WWAN antenna cables b Detach the WWAN antenna transceivers 2 from the display enclosure The transceivers are attached to the enclosure with double sided tape c Remove the WWAN antenna transceivers 3 and cables The WWAN antenna transceivers and cables are included in the Display Cable Kit using the following spare part numbers e 615957 001 For use only on computer models equipped with one microphone and a webcam e 615958 001 For use only on computer models equipped with two microphones but not a webcam Component replac
11. c Slide and hold the display release latch 1 to the right d Flex the inside edges of the top edge 2 the left and right sides 3 and the bottom edge 4 of the display bezel until the bezel disengages from the display enclosure Component replacement procedures 111 e Remove the display bezel 5 The display bezel is available using the following spare part numbers 613322 001 For use only on computer models equipped with a 15 6 in display assembly and a webcam 613321 001 For use only on computer models equipped with a 15 6 in display assembly but not a webcam 613320 001 For use only on computer models equipped with a 14 0 in display assembly and a webcam 613319 001 For use only on computer models equipped with a 14 0 in display assembly but not a webcam Ey NOTE When installing the display bezel it may be necessary to replace the double sided tape that secures the bezel to the display enclosure The tape should be installed in the locations shown in the following illustration 112 Chapter 4 Removal and replacement procedures 14 Ifitis necessary to replace the webcam module a Release the webcam module 1 as far from the display enclosure as the webcam module cable allows The webcam module is attached to the display enclosure with double sided tape b Disconnect the webcam module cable 2 from the webcam module c Remove the webcam module 3 The webcam module is available using spare
12. 613381 001 14 0 in HD LED AG display assembly for use only on computer models not equipped with a webcam includes 3 WLAN antenna transceivers and cables 2 WWAN antenna transceivers and cables microphones nameplate and logo Sequential part number listing 59 Spare part number Description 613382 001 14 0 in HD LED AG display assembly 1600 x 900 for use only on computer models equipped with a webcam and WWAN includes 3 WLAN antenna transceivers and cables 2 WWAN antenna transceivers and cables microphones nameplate and logo 613383 001 14 0 in HD LED AG display assembly 1366 x 768 for use only on computer models equipped with a webcam and WWAN includes 3 WLAN antenna transceivers and cables 2 WWAN antenna transceivers and cables microphones nameplate and logo 613384 001 Keyboard for use only on computer models equipped with a 14 0 in display assembly and TouchPad in the United States includes keyboard cable 613384 031 Keyboard for use only on computer models equipped with a 14 0 in display assembly and TouchPad in the United Kingdom includes keyboard cable 613384 041 Keyboard for use only on computer models equipped with a 14 0 in display assembly and TouchPad in Germany includes keyboard cable 613384 051 Keyboard for use only on computer models equipped with a 14 0 in display assembly and TouchPad in France includes keyboard cable 613384 061 Keyboard f
13. 613385 041 Keyboard for use only on computer models equipped with a 15 6 in display assembly with a pointing stick TouchPad and a numeric keypad in Germany includes keyboard cable 613385 051 Keyboard for use only on computer models equipped with a 15 6 in display assembly with a pointing stick TouchPad and a numeric keypad in France includes keyboard cable 613385 061 Keyboard for use only on computer models equipped with a 15 6 in display assembly with a pointing stick TouchPad and a numeric keypad in Italy includes keyboard cable 613385 071 Keyboard for use only on computer models equipped with a 15 6 in display assembly with a pointing stick TouchPad and a numeric keypad in Spain includes keyboard cable 613385 081 Keyboard for use only on computer models equipped with a 15 6 in display assembly with a pointing stick TouchPad and a numeric keypad in Denmark includes keyboard cable 613385 091 Keyboard for use only on computer models equipped with a 15 6 in display assembly with a pointing stick TouchPad and a numeric keypad in Norway includes keyboard cable 613385 121 Keyboard for use only on computer models equipped with a 15 6 in display assembly with a pointing stick TouchPad and a numeric keypad in French Canada includes keyboard cable 613385 131 Keyboard for use only on computer models equipped with a 15 6 in display assembly with a pointing stick TouchPad and a numeric keypad in Portugal includ
14. Description 449137 001 RTC battery for use only on HP Compaq 6550b and 6450b computer models 486295 001 6 cell 47 WH battery 486296 001 6 cell 55 WH battery 490371 001 Power cord for use in Canada Mexico and the United States 490371 021 Power cord for use in Europe the Middle East and Africa 490371 031 Power cord for use in Singapore and the United Kingdom 490371 061 Power cord for use in Italy 490371 081 Power cord for use in Denmark 490371 111 Power cord for use in Switzerland 490371 201 Power cord for use in Brazil 490371 AR1 Power cord for use in South Africa 490371 BB1 Power cord for use in Israel 490371 D01 Power cord for use in Argentina 531993 001 HSPA EV DO WWAN module 534043 001 Smart Card Reader factory installed on select models only 537921 001 Bluetooth module NOTE The Bluetooth module spare part kit does not include a Bluetooth module cable The Bluetooth module cable is included in the Cable Kit spare part numbers 613352 001 for use only on computer models equipped with a 15 6 in display assembly and 583957 001 for use only on computer models equipped with a 14 0 in display assembly 582564 001 Broadcom 4312G 802 11b g WiFi Adapter module for use in Canada the Cayman Islands Guam Puerto Rico the U S Virgin Islands and the United States 52 Chapter3 Illustrated parts catalog Spare part number 582564 002 586031 001 592144 001 Description
15. Ey NOTE The heat sink spare part kit includes replacement thermal material Description Spare part number For use only on HP Compaq 6555b and 6455b computer models 613399 001 For use only on HP Compaq 6550b and 6450b computer models equipped with graphics 613350 001 subsystems with discrete memory For use only on HP Compaq 6550b and 6450b computer models equipped with graphics 613351 001 subsystems with UMA memory Heat sink for use on the SouthBridge chipset 615956 001 Before removing the heat sink follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 74 5 Remove the following components a Keyboard see Keyboard on page 90 b Switch cover see Switch cover on page 97 c Fan see Fan on page 102 Remove the heat sink 1 Following the 1 2 3 4 sequence stamped into the heat sink loosen the four Phillips PM2 5x9 0 captive screws 1 that secure the heat sink to the system board NOTE Due to the adhesive quality of the thermal material located between the heat sink and system board components it may be necessar
16. Supports dual point pointing stick V Y and TouchPad and TouchPad only configurations Supports dual point pointing stick V V and TouchPad and TouchPad only configurations with numeric keypad Supports 2 way scroll with legend vV V V V Taps enabled as default Y Y Y Y Power 90 W HP Smart Adapter V V requirements 90 W PFC EM HP Smart Adapter V N India only 90 W Smart Adapter discrete only V Y 90 W Smart Adapter UMA only Y Y Supports multi pin AC connector Y Y V Y and 3 wire plug with ground pin Supports 6 cell Lithium lon Li lon Y Y battery 47 WH Supports 6 cell Lithium lon Li lon V Y V Y battery 55 WH Supports 9 cell Li lon battery 93 Y Y Y Y WH NOTE Does not support HP Fast Charge Supports 6 cell Long Life Battery Y V V Y Supports 8 cell Extended Life V Y Y Y Battery Supports 12 cell Ultra Capacity Y Y Y V Battery Supports HP Fast Charge Y Y Y Y Technology Security Security cable slot Y Y Y Y Trusted platform module TPM 1 2 V Y Y Y and TPM enhanced drive lock Optional HP fingerprint reader Y Y V Fingerprint reader with 14 0 V Keyboard Deck Fingerprint reader with 15 6 V Keyboard Deck Chapter 1 Product description Category Description HP ProBook HP ProBook HP ProBook HP ProBook 6555b 6455b 6550b 6450b Notebook Notebook PC Notebook PC Notebook PC PC Optional active integrated Smart V V Y y Card Reader Full volume encryption Y Y Y y Preboot authentication password vV V Y Y a
17. To create a backup using the Windows Backup utility select models only follow these steps Backup and recovery in Windows XP 179 Ey NOTE Be sure that the computer is connected to AC power before you start the backup process Ef NOTE The backup process may take over an hour depending on file size and the speed of the computer 1 Click Start gt All Programs gt Accessories gt System Tools gt Backup 2 Follow the on screen instructions Performing a recovery In case of system failure or instability the computer provides the following tools to recover your files e Windows recovery tools select models only You can use the Windows Backup utility to recover information you have previously backed up e Operating System and Driver Recovery discs included with your computer You can use the discs to recover your operating system and programs installed at the factory Recovering your information To recover information you previously backed up follow these steps 1 If possible back up all personal files 2 Click Start gt All Programs gt Accessories gt System Tools gt Backup The Backup or Restore Wizard opens 3 Click Restore files and settings and then click Next 4 Follow the on screen instructions NOTE For additional information on initiating a recovery in Windows perform a search for this topic in Help and Support Recovering the operating system and programs CAUTION The
18. i Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 74 Remove the following components a b g h Bluetooth module see Bluetooth module on page 76 Mass storage device see Mass storage device on page 78 Optical drive see Optical drive on page 88 Keyboard see Keyboard on page 90 Switch cover see Switch cover on page 97 Palm rest see Palm rest on page 100 Display assembly see Display assembly on page 108 Top cover see Top cover on page 120 Remove the Bluetooth module cable 1 2 Disconnect the Bluetooth module cable 1 from the system board Remove the Bluetooth module cable from the clips and routing channel 2 built into the base enclosure Component replacement procedures 131 Reverse this procedure to install the Bluetooth module cable Flash media 1394 board E NOTE The flash media 1394 board spare part kit includes a cable Description Spare part number For use only on computer models equipped with a 15 6 in display assembly 613312 001 For use only on computer models equipped with a 14 0 in di
19. 2 93 6 MB L3 cache 8 threads 45W Intel Core i7 720QM 1 60 GHz Turbo up to 2 80 GHz 6 MB L3 cache 8 threads 45 W Intel Core i7 620M 2 66 GHz Turbo up to 3 33 GHz 4 MB L3 cache 4 threads 35 W Intel Core i5 540M 2 53 GHz Turbo up to 3 06 GHz 3 MB L3 cache 4 threads 35 W Intel Core i5 520M 2 4 GHz Turbo up to 2 93 GHz 3 MB L3 cache 4 threads 35 W Intel Core i5 480M 2 66 GHz Turbo up to 3 00 GHz 3 MB L3 cache 4 threads 35 W Intel Core i5 450M 2 40 GHz Turbo up to 2 66 GHz 3 MB L3 cache 4 threads 35 W Intel Core i3 370M 2 40 GHz 3 MB L3 cache 35W Intel Core i3 350M 2 26 GHz 3 MB Chipset Intel P4500 1 8 GHz 2MB 35W AMD M880G RS880M 500 MHz Y AMD M880G SB820M D1 y Intel Calpella Mobile Intel HM57 Chipset Mobile Intel QM57 Chipset Graphics ATI Mobility Radeon HD 4250 V Universal Memory Architecture UMA graphics Chapter 1 Product description Category Description ATI Mobility Radeon HD 540v UMA graphics Supports dual display ports through docking station HP ProBook HP ProBook 6555b 6455b Notebook Notebook PC PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC Panels Supports HP Privacy Filter Supports 16x9 aspect ratio display panels a a 15 6 in HD LED AntiGlare AG 1366x768 15 6 HD LED WVA AG 1600x900 15 6 HD LED AG 136
20. 613332 081 Keyboard for use only on computer models equipped with a 14 0 in display assembly with a pointing stick and TouchPad in Denmark includes keyboard cable 613332 091 Keyboard for use only on computer models equipped with a 14 0 in display assembly with a pointing stick and TouchPad in Norway includes keyboard cable 613332 121 Keyboard for use only on computer models equipped with a 14 0 in display assembly with a pointing stick and TouchPad in French Canada includes keyboard cable 613332 131 Keyboard for use only on computer models equipped with a 14 0 in display assembly with a pointing stick and TouchPad in Portugal includes keyboard cable 613332 141 Keyboard for use only on computer models equipped with a 14 0 in display assembly with a pointing stick and TouchPad in Turkey includes keyboard cable 613332 161 Keyboard for use only on computer models equipped with a 14 0 in display assembly with a pointing stick and TouchPad in Latin America includes keyboard cable 613332 171 Keyboard for use only on computer models equipped with a 14 0 in display assembly with a pointing stick and TouchPad in Saudi Arabia includes keyboard cable 613332 201 Keyboard for use only on computer models equipped with a 14 0 in display assembly with a pointing stick and TouchPad in Brazil includes keyboard cable 56 Chapter 3 Illustrated parts catalog Spare part number Description 613332 211 Keyboard for use only on computer models equi
21. 625823 001 Intel Core i3 370M 2 40 GHz processor 3 MB L3 cache 35W 613584 001 Intel Core i3 350M 2 26 GHz processor 3 MB L3 cache 595586 001 Intel P4600 2 0 GHz processor 2 MB L2 cache 35W 628941 001 Intel P4500 1 8 GHz processor 2 MB L2 cache 35W 611699 001 20 Modem module 628824 001 NOTE The modem module spare part kit does not include a modem module cable The modem module cable is included in the Cable Kit spare part numbers 613352 001 Computer major components 43 Item Description Spare part number 21 Optical drive includes bezel and bracket Blu ray ROM with LightScribe DVD RW SuperMulti Double Layer Drive 613358 001 DVD RW SuperMulti Double Layer Drive with LightScribe 613360 001 DVD ROM Drive 613359 001 Upgrade Bay Cradle not illustrated 613682 001 22 Base enclosure includes 7 rubber feet and battery release latch For use only on computer models equipped with a 15 6 in display assembly 613331 001 For use only on computer models equipped with a 14 0 in display assembly 613330 001 Rubber Kit not illustrated includes 7 rubber feet 2 base enclosure screw covers and 8 613459 001 display bezel screw covers 23 HSPA EV DO WWAN module 531993 001 24 WLAN module Broadcom 4322 802 11 a b g WLAN module for use in Antigua and Barbuda Barbados 582564 001 Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgi
22. 64 e Windows 7 Pro 32 e Windows Vista Business 32 e Windows 7 Professional including a downgrade right to Genuine Windows Vista Business pre installed e Windows XP Professional available through downgrade rights from Windows 7 Professional 10 Chapter 1 Product description Category Description HP ProBook HP ProBook HP ProBook HP ProBook 6555b 6455b 6550b 6450b Notebook Notebook PC Notebook PC Notebook PC PC Restore Media OSDVD V V V y e Windows 7 Home Basic 32 e Windows 7 Home Premium 64 e Windows 7 Home Premium 32 e Windows 7 Pro 64 e Windows 7 Pro 32 e Windows Vista Business 32 e Windows Vista Home Basic 32 e Windows XP Professional available through downgrade rights from Windows 7 Professional Restore media DRDVD V V Y Y e Windows 7 DRDVD with Windows DVD e Windows 7 DRDVD without Windows DVD e Windows Vista DRDVD e Windows XP DRDVD with Windows 7 downgrade Restore media SRDVD Y V V V e Linux Red Flag Office restore media Microsoft V Y Y Y Office ready restore DVD Certified V V V V e SuSE Linux e Microsoft Logo Windows 7 and Windows Vista Premium Web only support Y V V V e Windows 7 Enterprise 64 e Windows 7 Enterprise 32 e Windows 7 Ultimate 64 e Windows 7 Ultimate 32 e Windows Vista Enterprise 32 e Windows Vista Enterprise 64 Serviceability End user replaceable parts Category Description HP ProBook HP ProBook HP ProBook HP ProBook
23. Amber Speaker sound is off 10 Volume down light Blinking The volume down button is being used to decrease the speaker volume 11 Volume up light Blinking The volume up button is being used to increase the speaker volume The 2 wireless lights display the same information The light on the wireless button is visible only when the computer is open The wireless light on the front of the computer is visible whether the computer is open or closed TThe 2 power lights display the same information The light on the power button is visible only when the computer is open The power light on the front of the computer is visible whether the computer is open or closed Top components 23 Front components Item Component 1 Wireless light 2 Power light 3 Battery light Description Blue An integrated wireless device such as a wireless local area network WLAN device the HP Mobile Broadband Module select models only and or a Bluetooth device is on Amber All wireless devices are off On The computer is on Blinking The computer is in the Sleep state Windows 7 and Windows Vista or Standby Windows XP Off The computer is off or in Hibernation Amber A battery is charging Turquoise A battery is close to full charge capacity Blinking amber A battery that is the only available power source has reached a low battery level When the battery reaches a critical battery level the battery li
24. HP Compaq 6550b and 6450b computer models equipped with a graphics subsystem with UMA memory and WWAN capability in the People s Republic of China includes replacement thermal material 613307 001 Intel HM57 system board for use only on HP Compaq 6550b and 6450b computer models equipped with a graphics subsystem with discrete memory in the People s Republic of China includes replacement thermal material 613308 001 Intel HM57 system board for use only on HP Compaq 6550b and 6450b computer models equipped with a graphics subsystem with discrete memory and WWAN capability in the People s Republic of China includes replacement thermal material 613309 001 Intel QM57 system board for use only on HP Compaq 6550b and 6450b computer models equipped with a graphics subsystem with discrete memory and WWAN capability in the People s Republic of China includes replacement thermal material 613310 001 Power button board includes cable 613311 001 Flash media 1394 board for use only on computer models equipped with a 14 0 in display assembly 613312 001 Flash media 1394 board for use only on computer models equipped with a 15 6 in display assembly 613313 001 Serial connector and cable for use only on computer models equipped with a 15 6 in display assembly 613314 001 Optical drive connector board for use only on computer models equipped with a 15 6 in display assembly 613315 001 ExpressCard assembly for use only on computer models equipped with a 14 0 in
25. Modem module cable etn RR e e HER en ee tte ERRARE SR Ken RR ARR NER ede RR RR egens 141 D Computer Sel 25 oso cna rREGREENANARUUT UNDAE SE DUE a 143 Computer Setup in Windows 7 sssssssssssseneee eere nm e mren nennen nen nnne nennen rennen nnns 143 Starting Computer Setup etn e Rh th savant hee aa Ron Xe ARR RMA Dd Teka RR dre nea a EROS 143 Using Computer Setup sssssssssssssssssseese enne ermrernm enne s ns nennen nnne 143 Navigating and selecting in Computer Setup essene 143 Restoring factory settings in Computer Setup sssseeee 144 Computer Setup menus sessiossa iaaa nerrmeren nnns nennt nnne nnn nennen renes 144 iX PE 145 Diagnostics menu tcd terno ERR a Fade rt eb Aen e RR D se ed sane 146 System Configuration menu sse eee eene 147 Computer Setup in Windows Vista sssssssssssssssseseeeeee nennen nnnm 150 Starting Computer Setup sssssssssssssssssssesseseen Ea Aaaa teer nenne nsns 150 Using Computer Setup sssssssssssssssssseee ener err n nnns nnns nnne nennen 150 Navigating and selecting in Computer Setup eseeene 150 Restoring factory settings in Computer Setup ssssseeee 151 Computer Setup menus ssssssssssssssseesseeeenee nen ermreren sensns nsn nnne innen nnne r
26. Netherlands includes keyboard cable 613384 B71 Keyboard for use only on computer models equipped with a 14 0 in display assembly and TouchPad in Finland and Sweden includes keyboard cable 613384 BA1 Keyboard for use only on computer models equipped with a 14 0 in display assembly and TouchPad in Slovenia includes keyboard cable 613384 BB1 Keyboard for use only on computer models equipped with a 14 0 in display assembly and TouchPad in Israel includes keyboard cable 613384 BG1 Keyboard for use only on computer models equipped with a 14 0 in display assembly and TouchPad in Switzerland includes keyboard cable 613384 DD1 Keyboard for use only on computer models equipped with a 14 0 in display assembly and TouchPad in Iceland includes keyboard cable 613384 DJ1 Keyboard for use only on computer models equipped with a 14 0 in display assembly and TouchPad in Greece includes keyboard cable 613384 DW1 Keyboard for use only on computer models equipped with a 14 0 in display assembly and TouchPad in Europe includes keyboard cable 613385 001 Keyboard for use only on computer models equipped with a 15 6 in display assembly with a pointing stick TouchPad and a numeric keypad in the United States includes keyboard cable 613385 031 Keyboard for use only on computer models equipped with a 15 6 in display assembly with a pointing stick TouchPad and a numeric keypad in the United Kingdom includes keyboard cable
27. Philippines Poland Portugal Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Tonga Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe 9 cell 93 WH battery 14 0 in HD BrightView LED SVA LVDS display panel 593530 001 Intel Centrino Wireless N 1000 802 11 b g n 1x2 WLAN module 572509 001 Intel Centrino Advanced N6200 802 11 a b g n 2x2 WLAN module 581973 001 8 cell 59 WH battery 593578 001 6 cell 51 WH battery 593836 001 594165 001 Broadcom 43224 802 11 a g n WLAN module for use in Antigua and Barbuda Barbados Belize Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States AMD Athlon Il Dual Core processor for Notebook PCs P320 2 1 GHz 25W 1 MB L2 cache for use only on HP Compaq 6555b and 6455b computer models includes replacement thermal material 594166 001 AMD Phenom II Dual Core processor N620 2 8 GHz 35W 2 MB L2 cache for use only on HP Compaq 6
28. all countries and regions except Russia and the People s Republic of China For use only on computer models equipped with an Intel QM57 graphics subsystem with 613295 001 UMA memory and WWAN capability in all countries and regions except Russia and the People s Republic of China For use only on computer models equipped with an Intel HM57 graphics subsystem with 613299 001 UMA memory in Russia and the People s Republic of China For use only on computer models equipped with an Intel HM57 graphics subsystem with 613300 001 UMA memory and WWAN capability in Russia and the People s Republic of China For use only on computer models equipped with an Intel QM57 graphics subsystem with 613301 001 UMA memory and WWAN capability in Russia and the People s Republic of China For use only on computer models equipped with an Intel HM57 graphics subsystem with 613304 001 UMA memory in the People s Republic of China For use only on computer models equipped with an Intel HM57 graphics subsystem with 6133305 001 UMA memory and WWAN capability in the People s Republic of China For use only on computer models equipped with an Intel QM57 graphics subsystem with 613306 001 UMA memory and WWAN capability in the People s Republic of China 17 Flash media 1394 board includes cable For use only on computer models equipped with a 15 6 in display assembly 613312 001 For use only on computer models equipped with a 14 0 in display assembly 613311 001 18 Speaker assembly includ
29. all files and folders e Scheduling automatic backups e X Creating recovery points e Recovering information E NOTE For detailed instructions perform a search for these topics in Help and Support Ey NOTE In case of system instability HP recommends that you print the recovery procedures and save them for later use Backing up your information Recovery after a system failure is as complete as your most current backup You should create your initial backup immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup You can back up individual files or folders to an optional external hard drive or to a network drive Note the following when backing up e Store personal files in the My Documents folder and back it up periodically e Back up templates stored in their associated programs e Save customized settings that appear in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To copy the screen and paste it into a word processing document a Display the screen you want to save b Copy the screen image To copy only the active window press alt fn prt sc To copy the entire screen press fn prt sc c Open a word processing document click Edit gt Paste The screen image is added to the document d Save the document
30. arrow keys to select File Save changes and exit and then press enter Your changes go into effect when the computer restarts Restoring factory settings in Computer Setup Ef NOTE Restoring defaults will not change the hard drive mode To return all settings in Computer Setup to the values that were set at the factory follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter BIOS Setup Use a pointing device or the arrow keys to select File Restore defaults Follow the on screen instructions Imo um O N To save your changes and exit click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save changes and exit and then press enter Your changes go into effect when the computer restarts E NOTE Your password settings and security settings are not changed when you restore the factory settings 158 Chapter 5 Computer Setup Computer Setup menus The menu tables in this section provide an overview of Computer Setup options Ey NOTE Some of the Computer Setup menu items listed in this chapter may not be supported by your computer File menu Select To do this System Information e View identification information for the computer and the batteries in the system e Vi
31. cable 613386 171 Keyboard for use only on computer models equipped with a 15 6 in display assembly TouchPad and a numeric keypad in Saudi Arabia includes keyboard cable 613386 211 Keyboard for use only on computer models equipped with a 15 6 in display assembly TouchPad and a numeric keypad in Hungary includes keyboard cable 613386 251 Keyboard for use only on computer models equipped with a 15 6 in display assembly TouchPad and a numeric keypad in Russia includes keyboard cable 613386 261 Keyboard for use only on computer models equipped with a 15 6 in display assembly TouchPad and a numeric keypad in Bulgaria includes keyboard cable 613386 281 Keyboard for use only on computer models equipped with a 15 6 in display assembly TouchPad and a numeric keypad in Thailand includes keyboard cable 613386 291 Keyboard for use only on computer models equipped with a 15 6 in display assembly TouchPad and a numeric keypad in Japan includes keyboard cable 613386 A41 Keyboard for use only on computer models equipped with a 15 6 in display assembly TouchPad and a numeric keypad in Belgium includes keyboard cable 613386 A81 Keyboard for use only on computer models equipped with a 15 6 in display assembly TouchPad and a numeric keypad in the Czech Republic and Slovakia includes keyboard cable 613386 AB1 Keyboard for use only on computer models equipped with a 15 6 in display assembly TouchPad and a n
32. can result in damage to the system board and the optical drive connector board Component replacement procedures 137 5 fitis necessary to replace the optical drive connector board slide the board off of the system board The optical drive connector board is available using spare part number 613314 001 The optical drive connector board is used only with computer models equipped with a 15 6 in display assembly Reverse the procedure to install the system board 138 Chapter 4 Removal and replacement procedures Serial connector and cable Description Spare part number Serial connector and cable for use only on computers equipped with a 15 6 in display assembly 613313 001 Before removing the serial connector and cable follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 74 5 Remove the following components a Bluetooth module see Bluetooth module on page 76 b Mass storage device see Mass storage device on page 78 c Optical drive see Optical drive on page 88 d Keyboard see Keyboard on page 90 e Sw
33. cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 74 5 Remove the mass storage device see Mass storage device on page 78 Remove the palm rest 1 Turn the computer upside down with the front toward you 2 Remove the two rubber screw covers 1 The rubber screw covers are included in the Rubber Kit spare part number 613459 001 3 Remove the four slotted Torx T8M2 5x7 0 screws 2 that secure the palm rest to the computer 4 Turn the computer display side up with the front toward you 5 Open the computer as far as possible 100 Chapter 4 Removal and replacement procedures If the computer is equipped with a fingerprint reader release the ZIF connector to which the fingerprint reader board cable 1 is attached and then disconnect the fingerprint reader board cable 2 from the system board 7T Liftthe front edge of the palm rest 3 until it rests at an angle and then slide the palm rest forward 4 until it detaches from the computer 8 If the computer is equipped with a fingerprint reader remove the fingerprint reader board cable from the opening 5 in the top cover 9 Remove the palm rest Reverse this procedure to install the palm rest Component replacement procedures 101 Fan Description Spare part number Fan 613349 001 Ef NOTE To properly ventilate the computer allow at least a 7 6 cm 3 inch cl
34. display assembly 613316 001 ExpressCard assembly for use only on computer models equipped with a 15 6 in display assembly 613317 001 Fingerprint reader board for use only on computer models equipped with a 14 0 in display assembly 613318 001 Fingerprint reader board for use only on computer models equipped with a 15 6 in display assembly 613319 001 Display bezel for use only on computer models equipped with a 14 0 in display assembly but not a webcam 613320 001 Display bezel for use only on computer models equipped with a 14 0 in display assembly and a webcam 613321 001 Display bezel for use only on computer models equipped with a 15 6 in display assembly but not a webcam Sequential part number listing 55 Spare part number Description 613322 001 Display bezel for use only on computer models equipped with a 15 6 in display assembly and a webcam 613323 001 Display enclosure for use only on computer models equipped with a 14 0 in display assembly and two microphones includes 3 WLAN antenna transceivers and cables and 2 WWAN antenna transceivers and cables 613325 001 Display enclosure for use only on computer models equipped with a 15 6 in display assembly includes 3 WLAN antenna transceivers and cables and 2 WWAN antenna transceivers and cables 613327 001 Display hinges for use only on computer models equipped with a 14 0 in display assembly 613328 001 Display hinges for use only o
35. external mouse Moves the pointer and selects or activates items on the screen 4 Left TouchPad button Functions like the left button on an external mouse 5 Right pointing stick button Functions like the right button on an external mouse 6 7 TouchPad scroll zone Right TouchPad button Scrolls up or down Functions like the right button on an external mouse This table describes factory settings To view or change pointing device preferences In Windows 7 and Windows Vista Select Start gt Control Panel gt Hardware and Sound gt Mouse In Windows XP Select Start gt Control Panel gt Printers and Other Hardware gt Mouse Top components 17 Buttons and fingerprint reader Ey NOTE Refer to the illustration that most closely matches your computer asi L Item Component Description 1 Power button e When the computer is off press the button to turn on the computer e When the computer is on press the button to shut down the computer e When the computer is in the Sleep state Windows 7 and Windows Vista or Standby Windows XP press the button briefly to exit Sleep or Standby e When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more
36. headphones ear buds a headset or television audio NOTE When a device is connected to the headphone jack the computer speakers are disabled Rear components E NOTE Your computer may look slightly different from the illustration in this section Item Component Description 1 Security cable slot Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen 2 RJ 11 modem jack Connects a modem cable 3 RJ 45 network jack Connects a network cable 4 External monitor port Connects an external VGA monitor or projector 5 Power connector Connects an AC adapter Item Component Description 1 RJ 45 network jack Connects a network cable 2 External monitor port Connects an external VGA monitor or projector 3 Power connector Connects an AC adapter Rear components 29 Bottom components Item Component Description 1 Battery bay Holds the battery 2 SIM slot Contains a wireless subscriber identity module SIM select models only The SIM slot is located inside the battery bay 3 Battery release latch Releases the battery from the battery bay 4 Docking connector Connects an optional docking device 5 Accessory battery connector Connects an optional accessory battery 6 Vents 6 Enable airflow to cool internal components NOTE The comp
37. in Turkey 613386 141 90 Chapter 4 Removal and replacement procedures For use in country or region For use in Japan 613386 291 Spare part number For use in country or region For use in the United Kingdom Spare part number 613386 031 For use in Latin America 613386 161 For use in the United States 613386 001 For use only on computer models equipped with a 14 0 in display assembly pointing stick and TouchPad For use in Belgium 613332 A41 For use in the Netherlands 613332 B31 For use in Bulgaria 613332 261 For use in Norway 613332 091 For use in the Czech Republic and 613332 A81 For use in Portugal 613332 131 Slovakia For use in Denmark 613332 081 For use in Russia 613332 251 For use in Europe 613332 DW1 For use in Saudi Arabia 613332 171 For use in France 613332 051 For use in Slovenia 613332 BA1 For use in French Canada 613332 121 For use in South Korea 613332 AD1 For use in Germany 613332 041 For use in Spain 613332 071 For use in Greece 613332 DJ1 For use in Sweden and Finland 613332 B71 For use in Hungary 613332 211 For use in Switzerland 613332 BG1 For use in Iceland 613332 DD1 For use in Taiwan 613332 AB1 For use in Israel 613332 BB1 For use in Thailand 613332 281 For use in Italy 613332 061 For use in Turkey 613332 141 For use in Japan 613332 291 For use in the United Kingdom 613332 031 For use in Latin America 613332 161 For use in
38. may look slightly different from the illustration in this section La mum Baa i sc Item 1 Component WWAN antennas 2 Description Send and receive wireless signals to communicate with wireless wide area networks WWAN 2 Internal microphones 1 or 2 varying by computer model t Record sound NOTE If there is a microphone icon next to each microphone opening your computer has internal microphones 3 4 5 WLAN antennas 2 Webcam light select models only Webcam select models only Send and receive wireless signals to communicate with wireless local area networks WLAN On The webcam is in use Records audio and video and captures still photographs 6 Internal display switch Turns off the display or initiates the Sleep state Windows 7 and Windows Vista or Standby Windows XP if the display is closed while the power is on The antennas are not visible from the outside of the computer For optimal transmission keep the areas immediately around the antennas free from obstructions TOnly computers equipped with a webcam are equipped with 2 microphones Computers not equipped with a webcam are equipped with only one microphone 14 Chapter 2 External component identification Keys Ey NOTE Refer to the illustration that most closely matches your computer Item Component Description 1 esc key Displays system information when pressed
39. nnne nnr nnns 72 OMVICE LAG I n 72 COMpPUiler Teel T TEE 73 BIHE 1 oen d ed T Et e pne 74 E Hm 75 Bluetooth module Mec 76 Mass storage device iiie cde OR A LO ae i sta as de oho xod rdi Ra Aedes R Ras 78 Expansion memory module iicet etude ttes Luo dd RR LLL d dan cbe EAR Ed din iaa 81 WEAN DIVI 83 WWAN modules EE 86 Sec m a 88 KOYVDO AI mc 90 Primary memory module qu eee amig ee eee nee ee reer eee teeta ae a 94 RUC Dalley e A 96 SWITCH COVER T mE 97 Power button board trt RR RAIN RN R Race I AREE RR TERREA ERR CO CEN RR RARE RN EAR 99 I A 100 ai iso distent Netto teca tees put a a dude va ERE Nae MIU aua aaa 102 acr qp 104 gijero tle 106 Display assembly TD 108 TOD COVER ccs RR aa aaa aaa aa a Ei aa A A a a a EE 120 SmartCard Reader piensen a a a a E E A ER aa 123 ExpressCard assembly aineen aeania A AAE E AEEA 125 Modem mod le HERE 127 Speaker assembly arininn EEEE EEEE 129 Bluetooth module cable 2 eerte ette eheu aana a aAA a aa aaa aAA 131 Flash media 1394 board saninin a ia iaa aiai E aa a aa 132 ice reece nan EE ERTA EEE EAE 134 Serial connector and cable ssssssssssssssssssssssseeeeeeeen nennen nensis 139
40. of China For use only on computer models equipped with an Intel HM57 graphics subsystem with discrete 613297 001 memory and WWAN capability in all countries and regions except Russia and the People s Republic of China For use only on computer models equipped with an Intel QM57 graphics subsystem with discrete 613298 001 memory and WWAN capability in all countries and regions except Russia and the People s Republic of China For use only on computer models equipped with an Intel HM57 graphics subsystem with discrete 613302 001 memory in Russia and the People s Republic of China For use only on computer models equipped with an Intel HM57 graphics subsystem with discrete 613401 001 memory and WWAN capability in Russia and the People s Republic of China For use only on computer models equipped with an Intel QM57 graphics subsystem with discrete 613303 001 memory and WWAN capability in all countries and regions except Russia and the People s Republic of China For use only on computer models equipped with an Intel HM57 graphics subsystem with discrete 613307 001 memory in the People s Republic of China For use only on computer models equipped with an Intel HM57 graphics subsystem with discrete 613308 001 memory and WWAN capability in the People s Republic of China For use only on computer models equipped with an Intel QM57 graphics subsystem with discrete 613309 001 memory and WWAN capability in the People s Republic of China
41. only on computer models not equipped with a webcam includes 3 WLAN antenna transceivers and cables microphones nameplate and logo 15 6 in HD LED WVA AG display assembly 1600 x 900 for use only on computer models equipped with a webcam and WWAN includes 3 WLAN antenna transceivers and cables 2 WWAN antenna transceivers and cables microphones nameplate and logo 613371 001 15 6 in HD LED AG display assembly 1600 x 900 for use only on computer models equipped with a webcam and WWAN includes 3 WLAN antenna transceivers and cables 2 WWAN antenna transceivers and cables microphones nameplate and logo 613372 001 14 0 in HD LED AG display assembly 1366 x 768 for use only on computer models not equipped with a webcam includes 3 WLAN antenna transceivers and cables 2 WWAN antenna transceivers and cables microphones nameplate and logo 613373 001 14 0 in HD LED AG display assembly 1366 x 768 for use only on computer models equipped with a webcam includes 3 WLAN antenna transceivers and cables 2 WWAN antenna transceivers and cables microphones nameplate and logo 613374 001 613375 001 14 0 in HD LED BV display assembly 1366 x 768 for use only on HP Compaq 6450b computer models not equipped with a webcam includes 3 WLAN antenna transceivers and cables 2 WWAN antenna transceivers and cables microphones nameplate and logo 14 0 in HD LED BV display assembly 1366 x 768 fo
42. panel toward you 3 Remove the four slotted Torx T8M2 5x11 0 screws that secure the display assembly to the computer Turn the computer display side up with the front toward you Open the computer as far as it will open Disconnect the microphone cable 1 from the system board ES m p Remove the microphone cable from the clips and routing channel 2 built into the top cover Component replacement procedures 109 8 Disconnect the display panel cable 3 from the system board 9 Release the wireless antenna cables from the opening in the top cover 1 10 Remove the wireless antenna cables from the clips 2 and routing channel built into the top cover A CAUTION Support the display assembly when removing the following screws Failure to support the display assembly can result in damage to the display assembly and other computer components 110 Chapter 4 Removal and replacement procedures 11 Remove the two slotted Torx T8M2 5x11 0 screws 1 that secure the display assembly to the base enclosure 12 Liftthe display assembly 2 straight up and remove it 13 If it is necessary to replace the display bezel or any of the display assembly internal components a Remove the eight rubber screw covers 1 The rubber screw covers are included in the Rubber Kit spare part number 613459 001 b Remove the eight Phillips PM2 5x6 0 screws 2 that secure the display bezel to the display assembly
43. part number 611026 001 15 If it is necessary to replace the display panel cable or display hinges a Remove the two Phillips PM2 5x6 0 screws that secure the display panel to the display enclosure gu b Liftthe top edge of the display panel 1 and then swing it up and forward until it rests upside down in front of the display enclosure c Release the support strip 2 and locking bar 3 that secure the display panel cable to the display panel Component replacement procedures 113 d Disconnect the display panel cable 4 from the display panel e Remove the display panel f Release the tabs 1 built into the display enclosure shielding that secure the display panel cable to the display enclosure g Release the display panel cable from the clips 2 and routing channel built into the bottom edge of the display enclosure h Remove the display panel cable 3 The display panel cable is included in the Display Cable Kit using the following spare part numbers e 615957 001 For use only on computer models equipped with one microphone and a webcam e 615958 001 For use only on computer models equipped with two microphones but not a webcam e 615959 001 For use only on computer models equipped with two microphones and a webcam of Eyf NOTE Substeps i and j apply only to computer models equipped with a 15 6 in display assembly 114 Chapter 4 Removal and replacement procedures Remove th
44. power button board 1 N ad A Turn the switch cover upside down with the rear toward you Release the ZIF connector to which the power button board cable is attached and then disconnect the power button board cable 1 from the capacitive board Remove the two Phillips PM2 0x3 0 screws 2 that secure the power button board to the switch cover Remove the power button board 3 and cable Reverse this procedure to install the power button board Component replacement procedures 99 Palm rest Description Spare part number For use only on computer models equipped with a 15 6 in display assembly and a fingerprint 613339 001 reader includes fingerprint reader board and cable For use only on computer models equipped with a 15 6 in display assembly but not a fingerprint 613340 001 reader For use only on computer models equipped with a 14 0 in display assembly and a fingerprint 613338 001 reader includes fingerprint reader board and cable For use only on computer models equipped with a 14 0 in display assembly but not a fingerprint 613337 001 reader Before removing the palm rest follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power
45. ray ROM with LightScribe DVD RW SuperMulti Double Layer Drive includes bezel and bracket 613359 001 DVD ROM Drive includes bezel and bracket 613360 001 DVD RW and CD RW SuperMulti Double Layer Drive includes bezel and bracket 613361 001 15 6 in HD LED AG display assembly 1366 x 768 for use only on computer models not equipped with a webcam includes 3 WLAN antenna transceivers and cables microphones nameplate and logo 613362 001 15 6 in HD LED AG display assembly 1366 x 768 for use only on computer models equipped with a webcam includes 3 WLAN antenna transceivers and cables microphones nameplate and logo 58 Chapter 3 Illustrated parts catalog Spare part number 613366 001 Description 15 6 in HD LED WVA AG display assembly 1600 x 900 for use only on computer models not equipped with a webcam includes 3 WLAN antenna transceivers and cables microphones nameplate and logo 613367 001 613368 001 15 6 in HD LED WVA AG display assembly 1600 x 900 WWAN for use only on computer models not equipped with a webcam includes 3 WLAN antenna transceivers and cables microphones nameplate and logo 15 6 in HD LED WVA AG display assembly 1600 x 900 for use only on computer models equipped with a webcam includes 3 WLAN antenna transceivers and cables microphones nameplate and logo 613369 001 613370 001 15 6 in HD LED AG display assembly 1366 x 768 WWAN for use
46. see Optical drive on page 88 Keyboard see Keyboard on page 90 Switch cover see Switch cover on page 97 Palm rest see Palm rest on page 100 Display assembly see Display assembly on page 108 Top cover see Top cover on page 120 ExpressCard assembly only on computer models equipped with a 15 6 in display assembly see ExpressCard assembly on page 125 Remove the speaker assembly Ey NOTE Steps 1 and 2 apply only to computer models equipped with a 15 6 in display assembly See steps 3 through 5 for speaker assembly removal information for computer models equipped with 14 0 in display assembly 1 Remove the slotted Torx T8M2 5x7 0 screw 1 that secures the speaker assembly to the base enclosure Component replacement procedures 129 2 Remove the speaker assembly 2 EY NOTE Steps 3 through 5 apply only to computer models equipped with a 14 0 in display assembly 3 Disconnect the speaker cable 1 from the ExpressCard assembly 4 Remove the slotted Torx T8M2 5x7 0 screw 2 that secures the speaker assembly to the base enclosure 5 Remove the speaker assembly 3 Reverse this procedure to install the speaker assembly 130 Chapter 4 Removal and replacement procedures Bluetooth module cable Ey NOTE The Bluetooth module cable is included in the Cable Kit spare part number 613352 001 Before removing the Bluetooth module cable follow these steps
47. the United States 613332 001 For use only on computer models equipped with a 14 0 in display assembly and TouchPad For use in Belgium 613384 A41 For use in the Netherlands 613384 B31 For use in Bulgaria 613384 261 For use in Norway 613384 091 For use in the Czech Republic and 613384 A81 For use in Portugal 613384 131 Slovakia For use in Denmark 613384 081 For use in Russia 613384 251 For use in Europe 613384 DW1 For use in Saudi Arabia 613384 171 For use in France 613384 051 For use in Slovenia 613384 BA1 For use in French Canada 613384 121 For use in South Korea 613384 AD1 For use in Germany 613384 041 For use in Spain 613384 071 For use in Greece 613384 DJ1 For use in Sweden and Finland 613384 B71 For use in Hungary 613384 211 For use in Switzerland 613384 BG1 For use in Iceland 613384 DD1 For use in Taiwan 613384 AB1 For use in Israel 613384 BB1 For use in Thailand 613384 281 For use in Italy 613384 061 For use in Turkey 613384 141 Component replacement procedures 91 92 For use in country or region Spare part number For use in country or region Spare part number For use in Japan 613384 291 For use in the United Kingdom 613384 031 For use in Latin America 613384 161 For use in the United States 613384 001 Before removing the keyboard follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system
48. the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support Before removing the WLAN module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the device by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 74 Component replacement procedures 83 84 Remove the WLAN module 1 Position the computer with the front toward you Ey NOTE The black WLAN antenna cable is connected to the WLAN module Main terminal The white WLAN antenna cable is connected to the WLAN module Aux terminal 2 Loosen the two Phillips PM2 0x6 0 captive screws 1 that secure the wireless module compartment cover to the computer 3 Liftthe rear edge of the cover 2 to detach it from the computer 4 Remove the wireless module compartment cover 3 The wireless module compartment cover is included in the Plastics Kit spare part numbers 613343 001 for use only on computer models equipped with a 14 0 in display assembly and
49. the integrated camera select models only enabled by default Port Options all are enabled by default 156 Chapter 5 Computer Setup NOTE All port options are enabled by default Enable disable the ExpressCard slot Enable disable the flash media reader Enable disable the USB port CAUTION Disabling the USB port also disables MultiBay devices and ExpressCard devices on the advanced port replicator Select To do this Set Security Level Change view or hide security levels for all BIOS menu items Restore Security Defaults Restore the default security settings Computer Setup in Windows XP Starting Computer Setup Computer Setup is a preinstalled ROM based utility that can be used even when the operating system is not working or will not load Ey NOTE Some of the Computer Setup menu items listed in this guide may not be supported by your computer Ey NOTE An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled To start Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter BIOS Setup Using Computer Setup Navigating and selecting in Computer Setup The information and settings in Computer Setup are accessed from the File Security Diagnostics and System Configuration m
50. you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 74 5 Remove the keyboard see Keyboard on page 90 Remove the primary memory module 1 Position the computer with the front toward you 2 Pull away the retention clips 1 on each side of the memory module to release the memory module The memory module tilts up NA CAUTION To prevent damage to the memory module hold it by the edges only Do not touch the components on the memory module 94 Chapter 4 Removal and replacement procedures 3 Grasp the edge of the memory module 2 and then pull it out of the memory module slot Ef NOTE Memory modules are designed with a notch 3 to prevent incorrect insertion into the memory module slot Reverse this procedure to install the primary memory module Component replacement procedures 95 RTC battery Description Spare part number For use only on HP Compaq 6550b and 6450b computer models 449137 001 Before removing the real time clock RTC battery follow these steps o N 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibe
51. 0 Driver Recovery disc 180 drives boot order 155 162 drives boot order 147 drives preventing damage 68 Dual Core CPU 148 156 163 DVD ROM Drive removal 88 spare part number specifications 171 DVD RW and CD RW SuperMulti Double Layer Drive removal 88 spare partnumber 88 DVD RW SuperMulti Double Layer Drive specifications 170 DVD RW SuperMulti Double Layer Drive with LightScribe spare part number 44 DVD RW SuperMulti with LightScribe Drive spare part number 49 44 49 88 E electrostatic discharge 69 embedded numeric keypad 16 errorlog 146 154 161 esc key 15 16 Ethernet product description 5 Execution Disable 147 155 162 ExpressCard assembly removal 125 spare partnumbers 40 125 external media cards product description 6 external monitor port connector pinout 183 F f11 recovery 177 fan removal 102 spare part number 102 spare part numbers 40 feet locations 73 spare part number 73 File menu 145 152 159 fingerprint reader board spare part numbers 40 flash media 1394 board removal 132 spare part numbers 132 flash media 1394 board spare part numbers 42 fn key 15 16 function keys 15 16 G graphics product description 2 grounding equipment and methods 71 H hard disk test hard drive precautions 68 removal 78 spare partnumbers 44 49 78 specifications 168 Hard Drive Hardware Kit spare part number 45 49 78 hard drive recovery 177 headphone jack connector pinout 183 heat s
52. 0 WWAN module removal 86 spare partnumber 44 86 Index 197
53. 051 Keyboard for use only on computer models equipped with a 15 6 in display assembly TouchPad and a numeric keypad in France includes keyboard cable 613386 061 Keyboard for use only on computer models equipped with a 15 6 in display assembly TouchPad and a numeric keypad in Italy includes keyboard cable 613386 071 Keyboard for use only on computer models equipped with a 15 6 in display assembly TouchPad and a numeric keypad in Spain includes keyboard cable 613386 081 Keyboard for use only on computer models equipped with a 15 6 in display assembly TouchPad and a numeric keypad in Denmark includes keyboard cable 613386 091 Keyboard for use only on computer models equipped with a 15 6 in display assembly TouchPad and a numeric keypad in Norway includes keyboard cable 613386 121 Keyboard for use only on computer models equipped with a 15 6 in display assembly TouchPad and a numeric keypad in French Canada includes keyboard cable 613386 131 Keyboard for use only on computer models equipped with a 15 6 in display assembly TouchPad and a numeric keypad in Portugal includes keyboard cable 613386 141 Keyboard for use only on computer models equipped with a 15 6 in display assembly TouchPad and a numeric keypad in Turkey includes keyboard cable 613386 161 Keyboard for use only on computer models equipped with a 15 6 in display assembly TouchPad and a numeric keypad in Latin America includes keyboard
54. 1 14 0 HD LED AG 1600x900 613376 001 14 0 HD LED AG 1366x768 WWAN 613381 001 14 0 HD LED AG 1600x900 WWAN 613379 001 14 0 HD LED AG with webcam 1366x768 613373 001 14 0 HD LED AG with webcam 1600x900 613380 001 14 0 HD LED AG with webcam 1366x768 WWAN 613383 001 14 0 HD LED AG with webcam 1600x900 WWAN 613382 001 For use only on HP Compaq 6450b computer models 14 0 HD LED BV 1366x768 613374 001 14 0 HD LED BV 1366x768 WWAN 613377 001 14 0 HD LED BV with webcam 1366x768 613375 001 14 0 HD LED BV with webcam 1366x768 WWAN 613378 001 Before removing the display assembly follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 74 108 Chapter 4 Removal and replacement procedures 5 Disconnect the antenna cables from the WLAN see WLAN module on page 83 and WWAN modules see WWAN module on page 86 6 Remove the keyboard see Keyboard on page 90 7 Remove the switch cover see Switch cover on page 97 Remove the display assembly 1 Close the computer 2 Position the computer with the rear
55. 1 5 MB L2 cache 635495 001 AMD Phenom II Triple Core Mobile N850 2 2 GHz processor 35W 1 5 MB L2 cache 616345 001 AMD Phenom II Triple Core Mobile N830 2 1 GHz processor 35W 1 5 MB L2 cache 594168 001 AMD Phenom II Dual Core Mobile N660 3 0 GHz processor 35W 2 MB L2 cache 635494 001 AMD Phenom II Dual Core Mobile N640 2 9 GHz processor 35W 2 MB L2 cache 616344 001 AMD Phenom II Dual Core Mobile N620 2 8 GHz processor 35W 2 MB L2 cache 594166 001 AMD Turion Il Dual Core Mobile N530 2 5 GHz processor 25W 2 MB L2 cache 594172 001 AMD Turion Il Dual Core Mobile P520 2 3 GHz processor 25W 2 MB L2 cache 594173 001 AMD Athlon Il Dual Core P360 2 3 GHz processor 35W 1 MB L2 cache 636635 001 AMD Athlon Il Dual Core P340 2 2 GHz processor 25W 1 MB L2 cache 616343 001 AMD Athlon II Dual Core P320 2 1 GHz processor 25W 1 MB L2 cache 594165 001 For use only on HP Compaq 6555b and 6455b computer models Intel Core i7 740QM 1 73 GHz processor turbo up to 2 93 GHz 6 MB L3 cache 8 threads 45W 612259 001 Intel Core i7 720QM 1 60 GHz processor turbo up to 2 80 GHz 6 MB L3 cache 8 threads 45W 603011 001 Intel Core i7 640M 2 80 GHz processor turbo up to 3 33 GHz 4 MB L3 cache 4 threads 35W 625826 001 Intel Core i7 620M 2 66 GHz processor turbo up to 3 33 GHz 4 MB L3 cache 4 threads 35W 603010 001 Intel Core i5 580M 2 66 GHz processor turbo up to 3 33 GHz 3 MB L3 cache 4 threads 35W 625825 001 Int
56. 13310 001 4 Keyboard includes keyboard cable For use only on computer models equipped with a 15 6 in display assembly pointing stick TouchPad and numeric keypad Computer major components 35 Item Description Spare part number For use in Belgium 613385 A41 For use in Bulgaria 613385 261 For use in the Czech Republic and Slovakia 613385 211 For use in Denmark 613385 081 For use in Europe 613385 A81 For use in France 613385 051 For use in French Canada 613385 121 For use in Germany 613385 041 For use in Greece 613385 DJ1 For use in Hungary 613385 211 For use in Iceland 613385 DD1 For use in Israel 613385 BB1 For use in Italy 613385 061 For use in Japan 613385 291 For use in Latin America 613385 161 For use in the Netherlands 613385 B31 For use in Norway 613385 091 For use in Portugal 613385 131 For use in Russia 613385 251 For use in Saudi Arabia 613385 171 For use in Slovenia 613385 BA1 For use in South Korea 613385 AD1 For use in Spain 613385 071 For use in Sweden and Finland 613385 B71 For use in Switzerland 613385 BG1 For use in Taiwan 613385 AB1 For use in Thailand 613385 281 For use in Turkey 613385 141 For use in the United Kingdom 613385 031 For use in the United States 613385 001 For use only on computer models equipped with a 15 6 in display assembly TouchPad and numeric keypad For use in Belgium 613386 A41 For us
57. 13385 AD1 For use in Germany 613385 041 For use in Spain 613385 071 For use in Greece 613385 DJ1 For use in Sweden and Finland 613385 B71 For use in Hungary 613385 211 For use in Switzerland 613385 BG1 For use in Iceland 613385 DD1 For use in Taiwan 613385 AB1 For use in Israel 613385 BB1 For use in Thailand 613385 281 For use in Italy 613385 061 For use in Turkey 613385 141 For use in Japan 613385 291 For use in the United Kingdom 613385 031 For use in Latin America 613385 161 For use in the United States 613385 001 For use only on computer models equipped with a 15 6 in display assembly TouchPad and numeric keypad For use in Belgium 613386 A41 For use in the Netherlands 613386 B31 For use in Bulgaria 613386 261 For use in Norway 613386 091 For use in the Czech Republic and 613386 A81 For use in Portugal 613386 131 Slovakia For use in Denmark 613386 081 For use in Russia 613386 251 For use in Europe 613386 DW1 For use in Saudi Arabia 613386 171 For use in France 613386 051 For use in Slovenia 613386 BA1 For use in French Canada 613386 121 For use in South Korea 613386 AD1 For use in Germany 613386 041 For use in Spain 613386 071 For use in Greece 613386 DJ1 For use in Sweden and Finland 613386 B71 For use in Hungary 613386 211 For use in Switzerland 613386 BG1 For use in Iceland 613386 DD1 For use in Taiwan 613386 AB1 For use in Israel 613386 BB1 For use in Thailand 613386 281 For use in Italy 613386 061 For use
58. 14 0 in HD AG LED WVA LVDS display panel 624238 001 15 6 in HD AG LED SVA LVDS display panel 624643 001 15 6 in HD AG LED WVA LVDS display panel 625133 001 80 GB 2 5 in solid state drive 625823 001 Intel Core i3 380M 2 53 GHz processor 3 MB L3 cache includes replacement thermal material 625824 001 Intel Core i5 560M 2 66 GHz turbo up to 3 20 GHz processor 3 MB L3 cache 4 threads 35 W includes replacement thermal material 625825 001 Intel Core i5 560M 2 66 GHz turbo up to 3 33 GHz processor 3 MB L3 cache 4 threads 35 W includes replacement thermal material 625826 001 Intel Core i7 640M 2 80 GHz turbo up to 3 33 GHz processor 4 MB L3 cache 4 threads 35 W includes replacement thermal material 626039 001 Intel Core i5 460M 2 53 GHz turbo up to 2 80 GHz processor 3 MB L3 cache 4 threads 35 W includes replacement thermal material 627971 001 6 cell 51 WH battery 628824 001 Modem module for use in all countries and regions except Australia and New Zealand NOTE The modem module spare part kit does not include a modem module cable The modem module cable is included in the Cable Kit spare part numbers 613352 001 628941 001 Intel P4600 2 0 GHz processor 2 MB L2 cache 35W includes replacement thermal material 630891 001 Hard Drive Hardware Kit includes hard drive bracket and screws 634693 001 Intel Core i5 480M 2 66 GHz turbo up to 2 93 GHz processor 3 MB L3 cache 4 threads 35 W includes rep
59. 5 BB1 Keyboard for use only on computer models equipped with a 15 6 in display assembly with a pointing stick TouchPad and a numeric keypad in Israel includes keyboard cable 613385 BG1 Keyboard for use only on computer models equipped with a 15 6 in display assembly and a pointing stick in Switzerland includes keyboard cable 613385 DD1 Keyboard for use only on computer models equipped with a 15 6 in display assembly with a pointing stick TouchPad and a numeric keypad in Iceland includes keyboard cable 613385 DJ1 Keyboard for use only on computer models equipped with a 15 6 in display assembly with a pointing stick TouchPad and a numeric keypad in Greece includes keyboard cable 613385 DW1 Keyboard for use only on computer models equipped with a 15 6 in display assembly with a pointing stick TouchPad and a numeric keypad in Europe includes keyboard cable 613386 001 Keyboard for use only on computer models equipped with a 15 6 in display assembly TouchPad and a numeric keypad in the United States includes keyboard cable 613386 031 Keyboard for use only on computer models equipped with a 15 6 in display assembly TouchPad and a numeric keypad in the United Kingdom includes keyboard cable 62 Chapter3 Illustrated parts catalog Spare part number Description 613386 041 Keyboard for use only on computer models equipped with a 15 6 in display assembly TouchPad and a numeric keypad in Germany includes keyboard cable 613386
60. 5 in solid state drive 613356 001 e 80 GB 2 5 in solid state drive 625133 001 26 Bluetooth module 537921 001 NOTE The Bluetooth module spare part kit does not include a Bluetooth module cable The Bluetooth module cable is included in the Cable Kit spare part numbers 613352 001 27 Battery 9 cell 93 WH battery 586031 001 8 cell 59 WH battery 581973 001 6 cell 55 WH battery 486296 001 6 cell 51 WH battery for use only on HP Compaq 6555b and 6455b computer models 593578 001 6 cell 51 WH battery for use only on HP Compaq 6550b and 6450b computer models 627971 001 6 cell 47 WH battery for use only on HP Compaq 6550b and 6450b computer models 486295 001 Computer major components 45 Display assembly components SP NOTE Display assembly subcomponents are available only for standard display assemblies Flush glass display assemblies are available only as hinge up assemblies Item Description Spare part number 1 Display bezel For use only on computer models equipped with a 15 6 in display assembly and a 613322 001 webcam For use only on computer models equipped with a 15 6 in display assembly but not a 613321 001 webcam For use only on computer models equipped with a 14 0 in display assembly and a 613320 001 webcam For use only on computer models equipped with a 14 0 in display assembly but not a 613319 001 webcam 2 Webcam module 611026 001 3 Display Hinge Kit in
61. 555b and 6455b computer models includes replacement thermal material 594168 001 594169 001 AMD Phenom II Triple Core processor N830 2 1 GHz 35W 1 5 MB L2 cache for use only on HP Compaq 6555b and 6455b computer models includes replacement thermal material AMD Phenom II Quad Core processor N930 2 0 GHz 35W 2 MB L2 cache for use only on HP Compaq 6555b and 6455b computer models includes replacement thermal material 594172 001 AMD Turion II Dual Core Mobile processor N530 2 5 GHz 25W 2 MB L2 cache for use only on HP Compaq 6555b and 6455b computer models includes replacement thermal material 594173 001 AMD Turion II Dual Core processor P520 2 3 GHz 25W 2 MB L2 cache for use only on HP Compaq 6555b and 6455b computer models includes replacement thermal material 594645 001 594646 001 Intel Core i5 520M 2 4 GHz turbo up to 2 93 GHz 3 MB L3 cache 4 threads 35 W for use only on HP Compaq 6550b and 6450b computer models includes replacement thermal material Intel Core i5 540M 2 53 GHz turbo up to 3 06 GHz 3 MB L3 cache 4 threads 35 W for use only on HP Compaq 6550b and 6450b computer models includes replacement thermal material Sequential part number listing 53 Spare part number Description 595586 001 Intel Core i3 350M 2 26 GHz 3 MB for use only on HP Compaq 6550b and 6450b computer models includes replacement thermal material 5988
62. 59 002 1024 MB memory module 1333 MHz DDR3 603010 001 Intel Core i7 620M 2 66 GHz turbo up to 3 33 GHz 4 MB L3 cache 4 threads 35 W for use only on HP Compaq 6550b and 6450b computer models includes replacement thermal material 603011 001 Intel Core i7 720QM 1 60 GHz turbo up to 2 80 GHz 6 MB L3 cache 8 threads 45 W for use only on HP Compaq 6550b and 6450b computer models includes replacement thermal material 603783 001 320 GB 7200 rpm hard drive includes bracket 609939 001 65 W PFC RC V HP Smart adapter 609940 001 90 W PFC HP Smart adapter 609947 001 90 W PFC EM HP Smart adapter 609948 001 65 W PFC RC V EM HP Smart adapter 611026 001 Webcam module 611699 001 Intel P4500 1 8 GHz 2MB 35W for use only on HP Compaq 6550b and 6450b computer models includes replacement thermal material 612259 001 Intel Core i7 740QM 1 73 GHz turbo up to 2 93 processor 6 MB L3 cache 8 threads 45W for use only on HP Compaq 6550b and 6450b computer models includes replacement thermal material 613293 001 Intel HM57 system board for use only on HP Compaq 6550b and 6450b computer models equipped with a graphics subsystem with UMA memory in Russia and the People s Republic of China includes replacement thermal material 613294 001 Intel HM57 system board for use only on HP Compaq 6550b and 6450b computer models equipped with a graphics subsystem with UMA memory and WWAN capability in Russia and the People s Republic of China includ
63. 613344 001 for use only on computer models equipped with a 15 6 in display assembly 5 Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module Ey NOTE The black WLAN antenna cable is connected to the WLAN module Main terminal The white WLAN antenna cable is connected to the WLAN module Aux terminal If the computer is equipped with an 802 11a g n WLAN module the yellow WLAN antenna cable is connected to the middle terminal on the WLAN module 6 Remove the two Phillips PM2 5x6 0 screws 2 that secure the WLAN module to the system board The WLAN module tilts up Chapter 4 Removal and replacement procedures 7 Remove the WLAN module 3 by pulling it away from the slot at an angle E NOTE WLAN modules are designed with a notch 4 to prevent incorrect insertion of the WLAN module into the WLAN module slot E NOTE Ifthe WLAN antennas are not connected to the terminals on the WLAN module the protective sleeves must be installed on the antenna connectors as shown in the following illustration i Reverse this procedure to install the WLAN module Component replacement procedures 85 WWAN module Description Spare part number HSPA EV DO WWAN module 531993 001 CAUTION The WWAN module and the WLAN module are not interchangeable To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by th
64. 6x768 WWAN 15 6 HD LED WVA AG 1600x900 WWAN 15 6 in HD LED AG 1366x768 with webcam 15 6 HD LED WVA AG with webcam 1600x900 15 6 HD LED AG with webcam 1366x768 WWAN 15 6 HD LED WVA AG with webcam 1600x900 WWAN 14 0 HD LED AG 1366x768 14 0 HD LED BrightView BV 1366x768 14 0 HD LED AG 1600x900 14 0 in HD LED AG 1366x768 WWAN 14 0 in HD LED BV 1366x768 WWAN 14 0 in HD LED AG 1600x900 WWAN 14 0 HD LED AG with webcam 1366x768 14 0 HD LED BV with webcam 1366x768 14 0 HD LED AG with webcam 1600x900 14 0 HD LED AG with webcam 1366x768 WWAN 4 Category Description 14 0 HD LED BV with webcam 1366x768 WWAN 14 0 HD LED AG with webcam 1600x900 WWAN HP ProBook HP ProBook HP ProBook 6555b 6455b 6550b Notebook Notebook PC Notebook PC PC HP ProBook 6450b Notebook PC Memory 2 customer accessible upgradable memory module slots both slots are customer accessible Supports up to 8GB Supports the following DDR3 PC3 12800 configurations at 1600 MHz in all supported countries and regions 8192 MB total system memory 4096 x 2 4096 MB total system memory 4096 x 1 4096 MB total system memory 2048 x 2 3072 MB total system memory 2048 1024 2048 MB total system memory 2048 x 1 2048 MB total system memory 1024 x 2 Mass storage
65. 8 20 Chapter2 External component identification Fingerprint reader Allows a fingerprint logon to Windows instead of a password logon Lights Ey NOTE Refer to the illustration that most closely matches your computer C9 669849 OQ MCA PA Item Component Description 1 Wireless lights 2 e Blue An integrated wireless device such as a WLAN device the HP Mobile Broadband Module select models only and or a Bluetooth device is on e Amber All wireless devices are off 2 Power lights 2 t e On The computer is on e Blinking The computer is in the Sleep state Windows 7 and Windows Vista or Standby Windows XP e Off The computer is off or in Hibernation 3 Battery light e Amber A battery is charging e Turquoise A battery is close to full charge capacity e Blinking amber A battery that is the only available power source has reached a low battery level When the battery reaches a critical battery level the battery light begins blinking rapidly e Off If the computer is plugged into an external power source the light turns off when all batteries in the computer are fully charged If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery level 4 Drive light e Blinking turquoise The hard drive or optical drive select models only is being accessed e Amber HP 3D DriveGuard has temporarily parked the h
66. 95 F Operating writing to optical disc 5 C to 35 C 41 F to 95 F Nonoperating 20 C to 60 C 4 F to 140 F Relative humidity Operating 10 to 90 Nonoperating 5 to 95 Maximum altitude unpressurized Computer specifications 165 39 6 cm 15 6 in models 35 6 cm 14 0 in models Operating 15 m to 3 048 m 50 ft to 10 000 ft Nonoperating 15 m to 12 192 m 50 ft to 40 000 ft NOTE Applicable product safety standards specify thermal limits for plastic surfaces The computer operates well within this range of temperatures 39 6 cm 15 6 in display specifications Dimensions Height 19 5 cm 7 68 in Width 34 1 cm 13 43 in Diagonal 39 6 cm 15 59 in Number of colors Up to 16 8 million Contrast ratio 250 1 typical Brightness 200 nits typical Pixel resolution Pitch 0 279 x 0 279 mm Format 1366 x 768 Configuration RGB vertical stripe Backlight LED Character display 80 x 25 Total power consumption 4 0W Viewing angle x40 horizontal 120 40 vertical typical 166 Chapter6 Specifications 35 6 cm 14 0 in display specifications Dimensions Height 17 6 cm 6 93 in Width 31 1 cm 12 24 in Diagonal 35 7 cm 14 06 in Number of colors Up to 16 8 million Contrast ratio 250 1 typical Brightness 200 nits typical Pixel resolution Pitch 0 279 x 0 279 mm Format 1366 x 768 Configuration RGB v
67. Book HP ProBook 6555b 6455b 6550b 6450b Notebook Notebook PC Notebook PC Notebook PC PC A Processor HP ProBook 6455b Notebook PC HP ProBook 6550b Notebook PC HP ProBook 6450b Notebook PC AMD Phenom II Quad Core Mobile N970 2 2 GHz processor 35W 2 MB L2 cache AMD Phenom II Quad Core Mobile N950 2 1 GHz processor 35W 2 MB L2 cache AMD Phenom II Quad Core Mobile N930 2 0 GHz processor 35W 2 MB L2 cache AMD Phenom II Triple Core Mobile N870 2 3 GHz processor 35W 1 5 MB L2 cache AMD Phenom II Triple Core Mobile N850 2 2 GHz processor 35W 1 5 MB L2 cache AMD Phenom II Triple Core Mobile N830 2 1 GHz processor 35W 1 5 MB L2 cache AMD Phenom II Dual Core Mobile N660 3 0 GHz processor 35W 2 MB L2 cache AMD Phenom II Dual Core Mobile N640 2 9 GHz processor 35W 2 MB L2 cache AMD Phenom II Dual Core Mobile N620 2 8 GHz processor 35W 2 MB L2 cache AMD Turion Il Dual Core Mobile N530 2 5 GHz processor 25W 2 MB L2 cache 2 Category Description HP ProBook HP ProBook HP ProBook HP ProBook 6555b Notebook PC AMD Turion II Dual Core Mobile Y P520 2 3 GHz processor 25W 2 MB L2 cache 6455b 6550b 6450b Notebook PC Notebook PC Notebook PC AMD Athlon II Dual Core P340 2 2 V GHz processor 25W 1 MB L2 cache AMD Athlon Il Dual Core P320 2 1 vV GHz processor 25W 1 MB L2 cache Intel Core i7 740QM 1 73 GHz Turbo up to
68. Greece includes keyboard cable 613386 DW1 Keyboard for use only on computer models equipped with a 15 6 in display assembly TouchPad and a numeric keypad in Europe includes keyboard cable 613397 001 AMD UMA system board for use only on HP Compaq 6555b and 6455b computer models includes replacement thermal material 613398 001 AMD UMA WWAN system board for use only on HP Compaq 6555b and 6455b computer models includes replacement thermal material 613399 001 Heat sink for use only on HP Compaq 6555b and 6455b computer models includes replacement thermal material 613401 001 Intel discrete HM57 WWAN system board for use only on HP Compaq 6555b and 6455b computer models in Russia and China includes replacement thermal material 613459 001 Rubber Kit includes 7 rubber feet 2 base enclosure screw covers and 8 display bezel screw covers 613584 001 Intel Core i3 370M 2 40 GHz 3 MB L3 cache 35W for use only on HP Compaq 6550b and 6450b computer models includes replacement thermal material 613585 001 Intel Core i5 450M 2 40 GHz turbo up to 2 66 GHz 3 MB L3 cache 4 threads 35 W for use only on HP Compaq 6550b and 6450b computer models includes replacement thermal material 613682 001 Upgrade Bay Cradle 615956 001 Heat sink for SouthBridge chipset 615957 001 Display Cable Kit for use only on computer models equipped with one microphone and a webcam 615958 001 Display Cable Kit for use only on computer models equipped with t
69. SpareKey Enrollment Enable disable HP SpareKey enrollment disabled by default Allow Reset of HP ProtectTools security keys Enable disable reset of HP ProtectTools security keys Change Password Enter change or delete a BIOS administrator password HP SpareKey Enrollment Enroll or reset HP SpareKey which is a set of security questions and answers used if you forget your password DriveLock Passwords e Enable disable DriveLock on any computer hard drive enabled by default e Change a DriveLock user password or master password NOTE DriveLock settings are accessible only when you enter Computer Setup by turning on not restarting the computer Automatic DriveLock Enable disable Automatic DriveLock support Disk Sanitizer Run Disk Sanitizer to destroy all existing data on the primary hard drive or the drive in the upgrade bay CAUTION If you run Disk Sanitizer the data on the selected drive is destroyed permanently System IDs Enter a user defined computer asset tracking number and ownership tag Computer Setup in Windows Vista 153 Diagnostics menu Select To do this System Diagnostics Menu e System Information Displays the following information Identification information for the computer and the batteries in the system Specification information for the processor cache and memory size system ROM video revision and keyboard controller version e Start up Test Verifies the system
70. Starting Computer Setup Computer Setup is a preinstalled ROM based utility that can be used even when the operating system is not working or will not load Z7 NOTE Some of the Computer Setup menu items listed in this guide may not be supported by your computer Ey NOTE An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled To start Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter BIOS Setup Using Computer Setup Navigating and selecting in Computer Setup The information and settings in Computer Setup are accessed from the File Security Diagnostics and System Configuration menus To navigate and select in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen e Toselect a menu or a menu item use the tab key and the keyboard arrow keys and then press enter or use a pointing device to click the item e Toscroll up and down click the up arrow or the down arrow in the upper right corner of the screen or use the up arrow key or the down arrow key e To close open dialog boxes and return to the main Computer Setup screen press esc and then follow the on sc
71. a flat bladed screwdriver or similar tool into the optical drive tab access 2 and press the tab to the left to release the optical drive from the computer Remove the optical drive 3 from the optical drive bay Removal and replacement procedures 5 If it is necessary to replace the optical drive bracket follow these steps a Position the optical drive with the rear toward you b Remove the three Phillips PM2 0x3 0 screws 1 that secure the optical drive bracket to the optical drive c Remove the optical drive bracket 2 P Reverse this procedure to reassemble and install the optical drive Component replacement procedures 89 Keyboard Ef NOTE The keyboard spare part kit includes a keyboard cable For use in country or region Spare part number For use in country or region Spare part number Keyboard for use only on computer models equipped with a 15 6 in display assembly pointing stick TouchPad and numeric keypad For use in Belgium 613385 A41 For use in the Netherlands 613385 B31 For use in Bulgaria 613385 261 For use in Norway 613385 091 For use in the Czech Republic and 613385 A81 For use in Portugal 613385 131 Slovakia For use in Denmark 613385 081 For use in Russia 613385 251 For use in Europe 613385 DW1 For use in Saudi Arabia 613385 171 For use in France 613385 051 For use in Slovenia 613385 BA1 For use in French Canada 613385 121 For use in South Korea 6
72. able 613332 B31 Keyboard for use only on computer models equipped with a 14 0 in display assembly with a pointing stick and TouchPad in the Netherlands includes keyboard cable 613332 B71 Keyboard for use only on computer models equipped with a 14 0 in display assembly with a pointing stick and TouchPad in Finland and Sweden includes keyboard cable 613332 BA1 Keyboard for use only on computer models equipped with a 14 0 in display assembly with a pointing stick and TouchPad in Slovenia includes keyboard cable 613332 BB1 Keyboard for use only on computer models equipped with a 14 0 in display assembly with a pointing stick and TouchPad in Israel includes keyboard cable 613332 BG1 Keyboard for use only on computer models equipped with a 14 0 in display assembly with a pointing stick and TouchPad in Switzerland includes keyboard cable 613332 DD1 Keyboard for use only on computer models equipped with a 14 0 in display assembly with a pointing stick and TouchPad in Iceland includes keyboard cable 613332 DJ1 Keyboard for use only on computer models equipped with a 14 0 in display assembly with a pointing stick and TouchPad in Greece includes keyboard cable 613332 DW1 Keyboard for use only on computer models equipped with a 14 0 in display assembly with a pointing stick and TouchPad in Europe includes keyboard cable 613333 001 Top cover for use only on computer models equipped with a 14 0 in display assembly and 2
73. about your power settings select one of the following e n Windows 7 and Windows Vista select Start gt Control Panel gt System and Maintenance gt Power Options e In Windows XP select Start gt Control Panel gt Performance and Maintenance Power Options 18 Chapter2 External component identification Item 2 Component QuickLook button Description e When the computer is off press the button to open HP QuickLook e When the computer is on press the button to open Software Setup NOTE If Software Setup is not available the default Web browser opens 3 QuickWeb button e When the computer is off press the button to open HP QuickWeb e When the computer is on press the button to open the default Web browser 4 5 6 Wireless button Volume mute button Volume down button Turns the wireless feature on or off but does not establish a wireless connection Mutes and restores speaker sound Decreases computer volume 7 Volume up button Increases computer volume 8 Calculator button select models only Opens the Windows calculator feature 9 Fingerprint reader 209 Allows a fingerprint logon to Windows instead of a password logon Top components 19 Item 1 Component Power button Description e When the computer is off press the button to turn on the computer e When the computer is on p
74. all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 74 Remove the following components Bluetooth module see Bluetooth module on page 76 Mass storage device see Mass storage device on page 78 Optical drive see Optical drive on page 88 Keyboard see Keyboard on page 90 Switch cover see Switch cover on page 97 Palm rest see Palm rest on page 100 Display assembly see Display assembly on page 108 Top cover see Top cover on page 120 Speaker assembly only on computer models equipped with a 14 0 in display assembly see Speaker assembly on page 129 Remove the ExpressCard assembly Z7 NOTE Steps 1 through 3 apply only to computer models equipped with a 15 6 in display assembly See steps 4 and 5 for information on removing the ExpressCard assembly on computer models equipped with a 14 0 in display assembly 1 2 Disconnect the speaker cable 1 from the ExpressCard assembly Lift the right side 2 of the ExpressCard assembly to disconnect it from the system board Component replacement procedures 125 3 Remove the ExpressCard assembly 3 by sliding it up and to the right Ey NOTE Steps 4 and 5 apply only to computer models equipped with a 14 0 in display assembly 4 Lift the right si
75. ard drive Top components 21 Item Component Description 5 QuickLook light e On The computer is on e Off The computer is off or in the Sleep state Windows 7 and Windows Vista or Standby Windows XP or Hibernation 6 QuickWeb light On The Web browser is in use 7 Caps lock light On Caps lock is on 8 Num lock light On Num lock is on or the embedded numeric keypad is enabled 9 Volume mute light e Turquoise Speaker sound is on e Amber Speaker sound is off 10 Volume down light Blinking The volume down button is being used to decrease the speaker volume 11 Volume up light Blinking The volume up button is being used to increase the speaker volume 12 Calculator light On The Windows calculator function is on The 2 wireless lights display the same information The light on the wireless button is visible only when the computer is open The wireless light on the front of the computer is visible whether the computer is open or closed TThe 2 power lights display the same information The light on the power button is visible only when the computer is open The power light on the front of the computer is visible whether the computer is open or closed Item Component Description 1 Wireless lights 2 e Blue An integrated wireless device such as a WLAN device the HP Mobile Broadband Module select models only and or a Bluetooth device is on e Amber All wireless
76. ard slot Enable disable the flash media reader Enable disable the USB port CAUTION Disabling the USB port also disables MultiBay devices and ExpressCard devices on the advanced port replicator Computer Setup in Windows XP 163 Select To do this Set Security Level Change view or hide security levels for all BIOS menu items Restore Security Defaults Restore the default security settings 164 Chapter 5 Computer Setup 6 Specifications Computer specifications 39 6 cm 15 6 in models 35 6 cm 14 0 in models Dimensions Depth 24 8 cm 9 76 in 23 6 cm 9 29 in Width 37 1 cm 14 61 in 33 9 cm 13 35 in Height front to rear 3 5 to 3 9 cm 1 38 to 1 54 in 3 4 to 3 9 cm 1 34 to 1 54 in Weight e With WXGA display assembly no optical drive lt 2 51 kg 5 53 Ib lt 2 26 kg 4 98 Ibs 320 GB 7200 rpm hard drive 2 55 AH battery 1024 MB memory no modem module no Bluetooth module no WWAN module no webcam and no fingerprint reader e With WXGA display assembly DVD ROM drive 2 64 kg 5 82 Ib 2 39 kg 5 27 Ib 320 GB 7200 rpm hard drive 2 55 AH battery 1024 MB memory no modem module no Bluetooth module no WWAN module no webcam and no fingerprint reader Input power Operating voltage 18 5 V dc 3 5 A 65 W or 19 0 V dc 4 74 A 90 W Operating current 3 5 A or 4 74 A Temperature Operating not writing to optical disc 0 C to 35 C 32 F to
77. ated 2 megapixel camera with V Y Y Y fixed focus Modem 56k v 92 MDC data fax modem Y Y y Y Modem cable not included Y Y Y Y Ethernet Marvell 88E8059 10 100 1000 V Y network interface card NIC 82577LC non vPro HM57 y V 82577LM vPro QM57 V V Intel Ethernet with iAMT V V NIC Power Down technology Y Y Y N S3 S4 S5 wake on LAN AC mode V Y Y Y only Ethernet cable not included Y Y Y Y 6 Category Wireless Description Integrated wireless local area network WLAN options via MiniCard HP ProBook HP ProBook HP ProBook 6555b Notebook PC 4 6455b 6550b Notebook PC Notebook PC HP ProBook 6450b Notebook PC 2 WLAN antennas built into the display assembly Broadcom 4322 802 11 a b g 2 x 2 Half MiniCard Intel 1000 802 11b g n 1 x 2 Half MiniCard Halogen Free HMC Intel 6200 802 11a g n 2 x 2 Half MiniCard HMC Broadcom BCM94313HMG2L 802 11 b g n 1 x 1 Half Minicard Broadcom 4312 802 11 b g Half MiniCard Russia only Supports no WLAN option Integrated wireless wide area network WWAN options via MiniCard e Qualcomm HSPA EVDO A MiniCard e WWAN security provided by subscriber identity module SIM user accessible behind battery e 2WWAN antennas worldwide 5 band built into the display assembly Integrated wireless personal area network WPAN options via Bluetooth module External media cards ExpressCard 54 slot Chapter 1 Product descrip
78. ation about the product s hardware components The part number helps a service technician determine what components and parts are needed 4 Warranty period This number describes the duration of the warranty period for the computer 5 Model description This is the alphanumeric identifier used to locate documents drivers and support for the computer 32 Chapter3 Illustrated parts catalog 9 J Seria XXXXXXXX TTT UML i Product XXXXXXXX G Warranty lylyOy Model XXXXXXX Service tag 33 Computer major components Item Description Spare part number 1 Display assembly includes 3 WLAN antenna transceivers and cables microphones nameplate and logo For use only on HP Compaq 6555b and 6550b Notebook PC models 34 Chapter3 Illustrated parts catalog Item Description Spare part number 15 6 in HD LED AG 1366x768 613361 001 15 6 in HD LED WVA AG 1600x900 613366 001 15 6 in HD LED AG 1366x768 with WWAN capability includes 2 WWAN antenna 613369 001 cables 15 6 in HD LED WVA AG 1600x900 with WWAN capability includes 2 WWAN antenna 613367 001 cables 15 6 in HD LED AG with webcam 1366x768 15 6 in HD LED WVA AG with webcam 1600x900 613362 001 613368 001 15 6 in HD LED AG with webcam 1600x900 with WWAN capability includes 2 WWAN 613371 001 antenna cables 15 6 in HD LED WVA AG with webcam 1600x900 with WWAN capability includes 2 613370 001 WWAN an
79. be sure that the following components are removed from the defective system board and installed on the replacement system board SIM see SIM on page 75 Expansion and primary memory modules see Primary memory module on page 94 and Expansion memory module on page 81 WLAN module see WLAN module on page 83 WWAN module see WWAN module on page 86 RTC battery see RTC battery on page 96 Processor see Processor on page 106 Modem module see Modem module on page 127 Bluetooth module cable see Bluetooth module cable on page 131 Remove the system board 1 Disconnect the following cables e Bluetooth module cable 1 from the system board e Modem module cable 2 from the modem module e External monitor cable 3 from the system board 136 Chapter 4 Removal and replacement procedures 2 Remove the three slotted Torx T8M2 5x7 0 screws 1 and 2 that secure the system board to the base enclosure The front most screw 2 is present only on computer models equipped with a 15 6 in display assembly 3 Use the middle of the system board 1 to lift the right side 2 of the system board until it rests at an angle 4 Remove the system board 3 by sliding it away from the base enclosure at an angle CAUTION Do not attempt to remove the optical drive connector board from the system board until after the system board has been removed from the base enclosure Failure to follow this caution
80. button TouchPad includes TouchPad TouchPad cable TouchPad button board and TouchPad button board cable 613334 001 Top cover for use only on computer models equipped with a 14 0 in display assembly and 4 button TouchPad includes TouchPad TouchPad cable TouchPad button board and TouchPad button board cable 613335 001 Top cover for use only on computer models equipped with a 15 6 in display assembly and 2 button TouchPad includes TouchPad TouchPad cable TouchPad button board and TouchPad button board cable 613336 001 Top cover for use only on computer models equipped with a 15 6 in display assembly and 4 button TouchPad includes TouchPad TouchPad cable TouchPad button board and TouchPad button board cable Sequential part number listing 57 Spare part number Description 613337 001 Palm rest for use only on computer models equipped with a 14 0 in display assembly but not a fingerprint reader 613338 001 Palm rest for use only on computer models equipped with a 14 0 in display assembly and a fingerprint reader includes fingerprint reader board and cable 613339 001 Palm rest for use only on computer models equipped with a 15 6 in display assembly and a fingerprint reader includes fingerprint reader board and cable 613340 001 Palm rest for use only on computer models equipped with a 15 6 in display assembly but not a fingerprint reader 613341 001 Switch cover
81. cludes left and right display hinges 46 Chapter3 Illustrated parts catalog Item Description Spare part number For use only on computer models equipped with a 15 6 in display assembly 613328 001 For use only on computer models equipped with a 14 0 in display assembly 613327 001 Display Cable Kit For use only on computer models equipped with a 15 6 in HD display assembly 583956 001 For use only on computer models equipped with a 14 0 in HD display assembly 583231 001 Includes 4 Display panel cable and webcam cable 5 6 7 8 WLAN antenna transceivers and cables Microphones and cables WWAN antenna transceivers and cables Display enclosure includes 3 WLAN antenna transceivers and cables and 2 WWAN antenna transceivers and cables For use only on computer models equipped with a 15 6 in display assembly 613325 001 For use only on computer models equipped with a 14 0 in display assembly 613323 001 Display panel not illustrated 15 6 in High Definition AntiGlare LED WVA LVDS display panel 624643 001 15 6 in High Definition AntiGlare LED SVA LVDS display panel 624238 001 14 0 in High Definition AntiGlare LED WVA LVDS display panel 624236 001 14 0 in High Definition AntiGlare LED SVA LVDS display panel 623176 001 14 0 in High Definition BrightView LED SVA LVDS display panel 592144 001 Display assembly rubber kit 663433 001 Display assembly com
82. components needed for starting the computer e Run In Test Runs a comprehensive check on system memory e Hard Disk Test Runs a comprehensive self test on any hard drive in the system e ErrorLog Displays a log file if any errors have occurred 154 Chapter 5 Computer Setup System Configuration menu E NOTE Some of the listed System Configuration options may not be supported by your computer Select To do this Language Change the Computer Setup language Boot Options e Seta Startup Menu delay in seconds Enable disable Custom Logo disabled by default Enable disable Display Diagnostic URL enabled by default Enable disable CD ROM boot enabled by default Enable disable SD Card boot enabled by default Enable disable floppy boot enabled by default Enable disable PXE Internal NIC boot disabled by default Set the Express Boot Popup delay in seconds Set the boot order Device Configurations e Enable disable USB legacy support enabled by default When enabled USB legacy support allows the following o Use of a USB keyboard in Computer Setup even when a Windows operating system is not running Startup from bootable USB devices including a hard drive diskette drive or optical drive connected by a USB port to the computer Enable disable fan always on while connected to an AC outlet disabled by default Enable disable Data Execution Prevention select model
83. cts an optional device such as a serial modem mouse or printer Right side components 25 Item Component 1 Media Card Reader Description Supports the following optional digital card formats e Memory Stick e Memory Stick Pro e Memory Stick Duo adapter required e Memory Stick Duo Pro adapter required e MultiMediaCard e MultiMediaCard Plus e Secure Digital SD Memory Card e Secure Digital SD High Capacity Memory Card e micro Secure Digital SD Memory Card adapter required e xD Picture Card 2 Upgrade bay Supports an optical drive or a hard drive 3 USB port Connects an optional USB device 4 1394 port Connects an optional IEEE 1394 or 1394a device such as a camcorder 5 RJ 11 modem jack Connects a modem cable 6 Security cable slot 26 Chapter2 External component identification Attaches an optional security cable to the computer NOTE The security cable is designed to act as a deterrent but it may not prevent the computer from being mishandled or stolen Left side components Ey NOTE Refer to the illustration that most closely matches your computer Item Component Description 1 Vent Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 2 DisplayPort Conn
84. dded to the document 4 Save the document e When backing up to discs use any of the following types of discs purchased separately CD R CD RW DVD R DVD R DL DVD R DVD R DL or DVD RW The discs you use will depend on the type of optical drive installed in your computer Ey NOTE DVDs and DVDs with double layer DL support store more information than CDs so using them for backup reduces the number of recovery discs required e When backing up to discs number each disc before inserting it into the optical drive of the computer To create a backup using Backup and Restore follow these steps Ey NOTE Be sure that the computer is connected to AC power before you start the backup process Ey NOTE The backup process may take over an hour depending on file size and the speed of the computer 1 Select Start All Programs gt Maintenance gt Backup and Restore 2 Follow the on screen instructions to set up your backup create a system image select models only or create a system repair disc select models only Ef NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information Windows 7 backup and recovery 173 Recovering In case of system failure or instability the computer provides the followi
85. de 1 of the ExpressCard assembly to disconnect it from the system board 5 Remove the ExpressCard assembly 2 by sliding it up and to the right Reverse this procedure to install the ExpressCard assembly 126 Chapter 4 Removal and replacement procedures Modem module Z7 NOTE The modem module spare part kit does not include a modem module cable The modem module cable is included in the Cable Kit spare part numbers 613352 001 Description Spare part number For use in all countries and regions except Australia and New Zealand 628824 001 Before removing the modem module follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 74 5 Remove the following components a Bluetooth module see Bluetooth module on page 76 b Mass storage device see Mass storage device on page 78 c Optical drive see Optical drive on page 88 d Keyboard see Keyboard on page 90 e Switch cover see Switch cover on page 97 f Palm rest see Palm rest on page 100 g Display assembly see Display assembly on page 108 h Top co
86. devices 1024 MB total system memory 1024 x 1 NOTE Not available with 64 bit operating systems or Media Restore Supports 9 50 mm 6 35 cm 2 50 in hard drives and solid state drives Customer accessible Supports HP 3D DriveGuard Supports the following hard drives e 500 GB 7200 rpm e 320 GB 7200 rpm SED e 320 GB 7200 rpm e 250 GB 7200 rpm e 160 GB 7200 rpm Supports 128 GB solid state drive Chapter 1 Product description y y y Category Description HP ProBook HP ProBook HP ProBook HP ProBook 6555b 6455b 6550b 6450b Notebook Notebook PC Notebook PC Notebook PC PC Supports 80 GB solid state drive V V V Y Optical drive Single screw removal V V V Customer accessible V Y V y Supports 12 70 mm optical drives v V Y V Supports no drive option in optical v V Y Y drive bay with slot bezel Supports the following optical Y Y Y Y drives e Blu ray ROM with LightScribe DVD RW SuperMulti Double Layer Drive e DVD RW SuperMulti Double Layer Drive with LightScribe e DVD ROM Drive Supports a 500 GB 7200 rpm hard vV Y Y Y drive with cradle Microphone Integrated dual array digital Y Y Y Y microphone only on computer models equipped with a webcam Integrated mono digital microphone V Y Y Y only on computer models not equipped with a webcam Audio IDT 92HD75B high definition audio V Y Y Y Stereo speakers 2 Y Y Y y Webcam Integr
87. devices are off 22 Chapter2 External component identification Item Component Description 2 Power lights 2 t e On The computer is on e Blinking The computer is in the Sleep state Windows 7 and Windows Vista or Standby Windows XP e Off The computer is off or in Hibernation 3 Battery light e Amber A battery is charging e Turquoise A battery is close to full charge capacity e Blinking amber A battery that is the only available power source has reached a low battery level When the battery reaches a critical battery level the battery light begins blinking rapidly e Off If the computer is plugged into an external power source the light turns off when all batteries in the computer are fully charged If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery level 4 Drive light e Blinking turquoise The hard drive or optical drive select models only is being accessed e Amber HP 3D DriveGuard has temporarily parked the hard drive 5 QuickLook light e On The computer is on e Off The computer is off or in the Sleep state Windows 7 and Windows Vista or Standby Windows XP or Hibernation 6 QuickWeb light On The Web browser is in use 7 Caps lock light On Caps lock is on 8 Num lock light On Num lock is on or the embedded numeric keypad is enabled 9 Volume mute light e Turquoise Speaker sound is on e
88. duct description 3 parallel port mode 147 passwords 153 160 pin assignments modem jack 184 RJ 11 184 plastic parts 67 Plastics Kit contents 50 spare part numbers 40 50 pointing device components 17 product description 8 pointing stick 17 port options 149 156 163 1394 port 149 ExpressCard slot 149 156 163 flash media reader 149 156 163 parallel port 149 serial port 149 Smart Card slot 149 USB port 149 156 163 ports product description 7 power button 18 20 power button board removal 99 spare part number power connector cable removal 139 spare partnumber 139 power cord set requirements 186 spare partnumbers 51 power lights 21 23 power requirements product description 8 35 99 processor removal 106 spare partnumbers 42 106 processor product description 1 product description audio 5 chipset 2 docking 7 Ethernet 5 external media cards 6 graphics 2 keyboard 8 mass storage devices 4 memory module 4 microphone 5 modem 5 operating system 9 optical drive 5 panels 3 pointing device 8 ports 7 power requirements 8 processors 1 product name 1 security 8 serviceability 11 webcam 5 wireless 6 product name 1 R RAID Redundant Array of Independent Disks devices 147 recovering 174 recovery partition 177 removal replacement preliminaries 67 procedures 72 restore security defaults 149 157 164 restore the factory settings 152 159 restoring the hard drive 177 RJ 11 mode
89. e Specifications ete det een et aede recen Len x dde da uaa de dues d aada 168 Blu ray ROM DVD RW SuperMulti Double Layer Drive specifications sssesssssss 169 DVD RW and CD RW SuperMulti Double Layer Drive specifications ceceeceeeeeeeeeeeteeees 170 DVD ROM Drive specifICatiOns siir rre ett erede xeu dade aa RR X RI Rd 171 T Backup ANG recovery aceite oa sc as casi eR FS Prey de SEE TENNBER Se IS VERRE SEES VERBERE R Ea AEON 172 Windows 7 backup and recovery sssssssssesee ee eee eee ee eee nnne nennen ener nennen 172 BACKING UP ep Em 172 vii aisieo sigarette T 174 Backup and recovery in Windows Vista sssssssseeennen enemies 175 COVEIVIOW P 175 Backing up your information sssrini an KEKE EE ENAA eene nnne nennen 175 Performing a FeCcoVely tp ee HR RES ERIS RR ER ERE Ra Rr eha dens 176 Using the Windows recovery tools ssssssssss ene ener 176 Using f14 ie eese itae eee tote eee ile Decade Madden a ML eel aa dudo 177 Using a Windows Vista operating system DVD purchased separately 178 Backup and recovery in Windows XP sss eene enne en nennen nenne 179 M UMS 179 Backing up your information seisis RAAE AE EA 179 Performing a TecoVely eiii incessus Eee EE beet ical adbuc Re REA EE Dre RA 180 Recovering your inf
90. e defaults Follow the on screen instructions To save your changes and exit click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save changes and exit and then press enter Your changes go into effect when the computer restarts Ef NOTE Your password settings and security settings are not changed when you restore the factory settings Computer Setup menus The menu tables in this section provide an overview of Computer Setup options 144 Chapter 5 Computer Setup Ey NOTE Some of the Computer Setup menu items listed in this chapter may not be supported by your computer File menu Select To do this System Information e View identification information for the computer and the batteries in the system e View specification information for the processor cache and memory size system ROM video revision and keyboard controller version Set System Date and Time Set or change the date and time on the computer Restore defaults Replace the configuration settings in Computer Setup with the original factory settings Hard drive mode password settings and security settings are not changed when you restore the factory settings Ignore changes and exit Cancel any changes entered during the current session Then exit and restart the computer Save changes and exit Save any changes entered during the current session T
91. e eight Phillips PM2 0x3 0 screws 1 that secure the display hinges to the display panel Remove the display hinges 2 The display hinges are available in the Display Hinge Kit spare part numbers 613328 001 for use only on computer models equipped with a 15 6 in display assembly and 613327 001 for use only on computer models equipped with a 14 0 in display assembly B NOTE Substeps k and apply only to computer models equipped with a 14 0 in display assembly Remove the six Phillips PM2 0x3 0 screws 1 that secure the display hinges to the display panel Remove the display hinges 2 The display hinges are available in the Display Hinge Kit spare part numbers 613328 001 for use only on computer models equipped with a 15 6 in display assembly and 613327 001 for use only on computer models equipped with a 14 0 in display assembly Component replacement procedures 115 m Remove the two Phillips PM2 0x3 0 screws 1 that secure the display hinge covers to the display hinges n Remove the display hinge covers 2 by sliding them off of the display hinges The display hinge covers are available in the Display Hinge Kit spare part numbers 613328 001 for use only on computer models equipped with a 15 6 in display assembly and 613327 001 for use only on computer models equipped with a 14 0 in display assembly J P d 0 d gt 16 Ifit is necessary to replace the WLAN antenna transceivers and cables
92. e governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore device functionality and then contact technical support Before removing the WWAN module follow these steps ON 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 74 Remove the wireless module compartment cover see WLAN module on page 83 Remove the WWAN module 1 2 3 Position the computer with the front toward you Disconnect the WWAN antenna cables 1 from the terminals on the WWAN module Ey NOTE The red WWAN antenna cable is connected to the WWAN module Main terminal The blue WWAN antenna cable is connected to the WWAN module Aux terminal Remove the two Phillips PM2 5x6 0 screws 2 that secure the WWAN module to the system board The WWAN module tilts up 86 Chapter 4 Removal and replacement procedures 4 Remove the WWAN module 3 by pulling the module away from the slot at an angle E NOTE WWAN modules are designed with a notch 4 to preven
93. e in Bulgaria 613386 261 For use in the Czech Republic and Slovakia 613386 A81 36 Chapter3 Illustrated parts catalog Item Description Spare part number For use in Denmark 613386 081 For use in Europe 613386 DW1 For use in France 613386 051 For use in French Canada 613386 121 For use in Germany 613386 041 For use in Greece 613386 DJ1 For use in Hungary 613386 211 For use in Iceland 613386 DD1 For use in Israel 613386 BB1 For use in Italy 613386 061 For use in Japan 613386 291 For use in Korea 613386 AD1 For use in Latin America 613386 161 For use in the Netherlands 613386 B31 For use in Norway 613386 091 For use in Portugal 613386 131 For use in Russia 613386 251 For use in Saudi Arabia 613386 171 For use in Slovenia 613386 BA1 For use in South Korea 613386 AD1 For use in Spain 613386 071 For use in Sweden and Finland 613386 B71 For use in Switzerland 613386 BG1 For use in Taiwan 613386 AB1 For use in Thailand 613386 281 For use in Turkey 613386 141 For use in the United Kingdom 613386 031 For use in the United States 613386 001 For use only on computer models equipped with a 14 0 in display assembly pointing stick and TouchPad For use in Belgium 613332 A41 For use in Bulgaria 613332 261 For use in Czech Republic and Slovakia 613332 A81 For use in Denmark 613332 081 For use in Europe 613332 DW1 Computer major components 37
94. e or approved containers or packaging Keep ESD sensitive parts in their containers until the parts arrive at static free workstations Place items on a grounded surface before removing items from their containers Always be properly grounded when touching a component or assembly Store reusable ESD sensitive parts from assemblies in protective packaging or nonconductive foam Use transporters and conveyors made of antistatic belts and roller bushings Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging When grounding is not possible use an ionizer to dissipate electric charges Workstation guidelines Follow these grounding workstation guidelines Cover the workstation with approved static shielding material Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment Use conductive field service tools such as cutters screwdrivers and vacuums When fixtures must directly contact dissipative surfaces use fixtures made only of static safe materials Keep the work area free of nonconductive materials such as ordinary plastic assembly aids and Styrofoam Handle ESD sensitive components parts and assemblies by the case or PCM laminate Handle these items only at static free workstations Avoid contact with pins leads or circuitry Turn off power and input signals before inserting o
95. e whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 74 Remove the expansion memory module js N Boo Position the computer with the front toward you Loosen the Phillips PM2 0x6 0 captive screw 1 that secures the memory module compartment cover to the computer Lift the left side of the cover 2 to detach it from the computer Remove the memory module compartment cover 3 The memory module compartment cover is included in the Plastics Kit spare part numbers 613343 001 for use only on computer models equipped with a 14 0 in display assembly and 613344 001 for use only on computer models equipped with a 15 6 in display assembly Pull away the retention clips 1 on each side of the memory module to release the memory module The memory module tilts up CAUTION To prevent damage to the memory module hold it by the edges only Do not touch the components on the memory module Component replacement procedures 81 6 Grasp the edge of the memory module 2 and then pull it out of the memory module slot f NOTE Memory modules are designed with a notch 3 to prevent incorrect insertion int
96. earance on the right side and rear panel of the computer The computer uses an electric fan for ventilation The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist These conditions are affected by high external temperatures system power consumption power management battery conservation configurations battery fast charging and software requirements Exhaust air is displaced through the ventilation grill located on the left side of the computer Before removing the fan follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 74 5 Remove the keyboard see Keyboard on page 90 6 Remove the switch cover see Switch cover on page 97 Remove the fan 1 Disconnect the fan cable 1 from the system board 2 Remove the two slotted Torx T8M2 5x7 0 screws 2 that secure the fan to the system board 102 Chapter 4 Removal and replacement procedures 3 Remove the fan 3 Reverse this procedure to install the fan Component replacement procedures 103 Heat sink
97. ecommends that you print the recovery procedures and save them for later use Backing up Recovery after a system failure is as complete as your most current backup You should create system repair discs select models only and your initial backup immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup The system repair discs select models only are used to start up boot the computer and repair the operating system in case of system instability or failure Your initial and subsequent backups allow you to restore your data and settings if a failure occurs You can back up your information to an optional external hard drive a network drive or discs 172 Chapter 7 Backup and recovery Note the following when backing up e Store personal files in the Documents library and back it up regularly e X Backup templates that are stored in their associated programs e Save customized settings that appear in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To create a screen shot 1 Display the screen you want to save 2 Copy the screen image To copy only the active window press alt fn prt sc To copy the entire screen press fn prt sc 3 Open a word processing document and then select Edit gt Paste The screen image is a
98. ectrostatic voltage levels and protective materials The following table lists the shielding protection provided by antistatic bags and floor mats Material Use Voltage protection level Antistatic plastic Bags 1 500 V Carbon loaded plastic Floor mats 7 500V Metallized laminate Floor mats 5 000 V Preliminary replacement requirements 71 Component replacement procedures This chapter provides removal and replacement procedures There are as many as 92 screws in 11 different sizes that must be removed replaced or loosened when servicing the computer Make special note of each screw size and location during removal and replacement Service tag When ordering parts or requesting information provide the computer serial number and model description provided on the service tag Ey NOTE The computer battery must be removed to access the service tag 1 Product name This is the product name affixed to the front of the device 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific information about the product s hardware components The part number helps a service technician to determine what components and parts are needed 4 Warranty period This number describes the duration of the warranty period for the device 5 Model description This is the alphanumeric identifier used to locate documents drivers and su
99. ects an optional digital display device such as a high performance monitor or projector 3 USB ports 3 Connect optional USB devices 4 ExpressCard slot Supports optional ExpressCards 5 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 6 Audio out headphone jack Produces sound when connected to optional powered stereo speakers headphones ear buds a headset or television audio NOTE When a device is connected to the headphone jack the computer speakers are disabled Item Component Description 1 Vent Enables airflow to cool internal components NOTE The computer fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation Left side components 27 Item Component 2 DisplayPort 3 USB ports 3 4 Smart Card Reader select models only Description Connects an optional digital display device such as a high performance monitor or projector Connect optional USB devices Supports optional smart cards and Java Cards 5 Audio in microphone jack Connects an optional computer headset microphone stereo array microphone or monaural microphone 6 Audio out headphone jack 28 Chapter2 External component identification Produces sound when connected to optional powered stereo speakers
100. egion and follow the on screen instructions You can also order the DVD by calling technical support For contact information refer to the Worldwide Telephone Numbers booklet included with the computer CAUTION Using a Windows Vista operating system DVD completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process helps you restore the operating system as well as drivers software and utilities To initiate recovery using a Windows Vista operating system DVD follow these steps E NOTE This process takes several minutes 1 If possible back up all personal files 2 Restart the computer and then insert the Windows Vista operating system DVD into the optical drive before the Windows operating system loads When prompted press any keyboard key Follow the on screen instructions Click Next Select Repair your computer Ee mw d e Follow the on screen instructions 178 Chapter 7 Backup and recovery Backup and recovery in Windows XP Overview To protect your information use the Windows Backup utility select models only to back up files and folders or create recovery points In case of system failure you can use the backup files to restore your computer Windows provides the following options e Backing up individual files and folders e Backing up
101. el Core i5 560M 2 66 GHz processor turbo up to 3 20 GHz 3 MB L3 cache 4 threads 35W 625824 001 Intel Core i5 540M 2 53 GHz processor turbo up to 3 06 GHz 3 MB L3 cache 4 threads 35W 594646 001 Intel Core i5 520M 2 40 GHz processor turbo up to 2 93 GHz 3 MB L3 cache 4 threads 35W 594645 001 Intel Core i5 480M 2 66 GHz processor turbo up to 3 00 GHz 3 MB L3 cache 4 threads 35W 634693 001 Intel Core i5 460M 2 53 GHz processor turbo up to 2 93 GHz 3 MB L3 cache 4 threads 35W 626039 001 Intel Core i5 450M 2 40 GHz processor turbo up to 2 66 GHz 3 MB L3 cache 4 threads 35W 613585 001 Intel Core i3 380M 2 53 GHz processor 3 MB L3 cache 35W 625823 001 Intel Core i3 370M 2 40 GHz processor 3 MB L3 cache 35W 613584 001 Intel Core i3 350M 2 26 GHz processor 3 MB L3 cache 595586 001 106 Chapter 4 Removal and replacement procedures Description Spare part number Intel P4600 2 0 GHz processor 2 MB L2 cache 35W 628941 001 Intel P4500 1 8 GHz processor 2 MB L2 cache 35W 611699 001 Before removing the processor follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adap
102. ement procedures 117 e 615959 001 For use only on computer models equipped with two microphones and a webcam 18 Ifitis necessary to replace the microphones and cables a Release the tabs 1 built into the display enclosure shielding that secure the microphone cables b Release the microphone receivers from the clips 2 built into the display enclosure c Release the microphone cables from the clips and routing channel 3 built into the bottom edge of the display enclosure d Remove the microphones and cables 4 The microphones and cables are included in the Display Cable Kit using the following spare part numbers e 615957 001 For use only on computer models equipped with one microphone and a webcam e 615958 001 For use only on computer models equipped with two microphones but not a webcam 118 Chapter 4 Removal and replacement procedures e 615959 001 For use only on computer models equipped with two microphones and a webcam o f t Reverse this procedure to reassemble and install the display assembly Component replacement procedures 119 Top cover Ey NOTE The top cover spare part kit includes the TouchPad TouchPad cable TouchPad button board and TouchPad button board cable Description Spare part number Top cover for use only on computer models equipped with a 15 6 in display assembly and 2 button 613335 001 TouchPad Top cover for use only on computer models equ
103. enes 152 BIS TED ETICUTTUDLIDMLTUUIMUDEEMUET 152 SECUN MENU LC 153 Diagnostics menu essesi be ce de ie T abr eer obs 154 System Configuration menu ssssssssseeeme eee een 155 Computer Setup in Windows XP ssssssssssssssssseseeeeenene nennen rn nr nnn nnn nn nennen nennen rrnr annene 157 Starting Computer Setup cccccccccccceceeeeeeeeeeeeeeeceeeaanaeceeeeeeeeeeeeeeeeesesedsenaanaeeeaeeeeeneeees 157 Using Computer Setup crc terr eine tte exa era RE e pue E e REO Eee ERE ete ce ET o P FE nian 157 Navigating and selecting in Computer Setup esseeene 157 Restoring factory settings in Computer Setup sssssee 158 Computer Setup lentis tirare e eee gerer re ERI RE SERERE VERRE REEF ASER TA dE Ee E CREER FER TURNS 159 PIS MOM ee 159 SIM M 160 Diagnostics menu entis cete cere ha dde eve eaae ke e PARERE Re 161 System Configuration menu sssssssseeeeeeeeee nene 162 6 SpebHI6 All OF uius uds Erd eo RAREXAE SEETEE MERE EMYRARIAE ROSE MRRESSE YA E ERR CEAEKHAA FERA OD MAR MERCUMAT MAE KARE ERAT EMAR ARR ARAR EE RARE CERAR Dd 165 Computer specifications 3 3 5 1 oiiaee eee Duda to A sage b pater duse rueda Yo dn 165 39 6 cm 15 6 in display specifications ssssssssss eene enne 166 35 6 cm 14 0 in display specifications sssssssses eene 167 Hard driv
104. enus To navigate and select in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen e To select a menu or a menu item use the tab key and the keyboard arrow keys and then press enter or use a pointing device to click the item e Toscroll up and down click the up arrow or the down arrow in the upper right corner of the screen or use the up arrow key or the down arrow key e To close open dialog boxes and return to the main Computer Setup screen press esc and then follow the on screen instructions E NOTE You can use either a pointing device TouchPad pointing stick or USB mouse or the keyboard to navigate and make selections in Computer Setup 2 Press f10 to enter BIOS Setup 3 Select the File Security Diagnostics or System Configuration menu Computer Setup in Windows XP 157 To exit Computer Setup menus choose one of the following methods e To exit Computer Setup menus without saving your changes click the Exit icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File Ignore changes and exit and then press enter e Tosave your changes and exit Computer Setup menus click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the
105. eople s Republic of China For use only on computer models equipped with an Intel QM57 graphics subsystem with UMA 613306 001 memory and WWAN capability in the People s Republic of China Before removing the system board follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 74 5 Remove the following components a Bluetooth module see Bluetooth module on page 76 b Mass storage device see Mass storage device on page 78 c Optical drive see Optical drive on page 88 d Keyboard see Keyboard on page 90 e Switch cover see Switch cover on page 97 f Fan see Fan on page 102 g Heat sink see Heat sink on page 104 h Palm rest see Palm rest on page 100 i Display assembly see Display assembly on page 108 j Top cover see Top cover on page 120 k ExpressCard assembly see ExpressCard assembly on page 125 Component replacement procedures 135 l Speaker assembly see Speaker assembly on page 129 m Card reader USB board see Flash media 1394 board on page 132 When replacing the system board
106. epair completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed When reformatting is complete the recovery process restores the operating system as well as the drivers software and utilities from the backup used for recovery 1 If possible back up all personal files 2 If possible check for the presence of the Windows partition and the HP Recovery partition To find the partitions select Start Computer Ej NOTE If the Windows partition and the HP Recovery partition have been deleted you must recover your operating system and programs using the Windows Vista operating system DVD and the Driver Recovery disc both purchased separately For additional information refer to the Using a Windows Vista operating system DVD purchased separately section in this guide 3 Restart the computer and then press f8 before the Windows operating system loads 4 Select Repair your computer 5 Follow the on screen instructions 27 NOTE For additional information on recovering information using the Windows tools perform a search for these topics in Help and Support Using f11 Z CAUTION Using f11 completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed The f11 recovery tool reinstalls the operating system and HP p
107. ereti do eet t ee rtt ee ML d gae ra dud gae a dug Ra cea sendin 46 Cable Kit c 48 Mass storage devices eoe ei e eene eia Et e ee EV eb Se ena rte ua eua adn eee 49 dg 50 MIT zd E o CSTelV NoD 51 Sequential part number lIStig iius etii n t irte taken n eee Fette edes ua eae e age E eun is 52 4 Removal and replacement procedures eeeesiieeeseesessees esses seen nennen nemen natn nan nn sinn tnnt aaa 67 Preliminary replacement requirements cccceeeeeeeeeccee cae ce eee eeeeeee see eaecaeeeeeeeeeeeeeeeececcsnccaeeeeeeeeeeees 67 Tools reguired pc 67 Service considerations cc eeeececceceeceeeeeeeeeceeaaeceeeeeeeeeeeseeeecaaeaaaeaeeceeeeeeeeseesecscesinaeeseeeeeeees 67 i tieqocip m 67 Cables and connectors esssssssssee eene a nennen a asas enda 68 Drive handling ie eO eh E E s i adu edgts 68 Grounding g ldeliies 2 ette Ete seg ERE N NR ARA EE EDEN PEREAT ET EE 69 Electrostatic discharge damage sssssseenm eene 69 Packaging and transporting guidelines eeesssesss 70 Workstation guidelines see 70 Equipment guidelines sssssse ne 71 Component replacement procedures ssssssssssssssssssseseeeeerenenenen nennen enne
108. ertical stripe Backlight LED Character display 80 x 25 Total power consumption 4 0 W Viewing angle 40 horizontal 120 40 vertical typical 35 6 cm 14 0 in display specifications 167 Hard drive specifications 500 GB 320 GB 250 GB 160 GB Dimensions Height 9 5 mm 9 5 mm 9 5 mm 9 5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 101g 101g 101g 101g Interface type SATA SATA SATA SATA Transfer rate 100 MB sec 100 MB sec 100 MB sec 100 MB sec Security ATA security ATA security ATA security ATA security Seek times typical read including setting Single track 1 0 ms 1 5 ms 2 0 ms 2 0 ms Average 14 0 ms 12 0 ms 12 0 ms 12 0 ms Maximum 22 0 ms 22 0 ms 22 0 ms 22 0 ms Logical blocks 976 773 168 625 142 448 488 397 168 312 581 808 Disc rotational speed 7200 rpm 7200 rpm 7200 rpm 7200 rpm Operating temperature 5 C to 55 C 41 F to 131 F 1 GB 1 billion bytes when referring to hard drive storage capacity Actual accessible capacity is less Actual drive specifications may differ slightly NOTE Certain restrictions and exclusions apply Contact technical support for details 168 Chapter 6 Specifications Blu ray ROM DVD RW SuperMulti Double Layer Drive specifications Applicable disc Read BD ROM BD ROM DL BD R BD R DL BD RE BD RE DL DVD ROM DVD R DVD R DL DVD RW DVD R DVD R DL DVD RW DVD RAM Ver 2 CD DA CD ROM mode 1 and mode 2 CD ROM XA mode 2 form 1 and for
109. es e Windows recovery tools You can use the Backup and Restore Center to recover information you have previously backed up You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly e f11 recovery tools You can use the f11 recovery tools to recover your original hard drive image The image includes the Windows operating system and software programs installed at the factory E NOTE If you are unable to boot start up your computer you must purchase a Windows Vista operating system DVD to reboot the computer and repair the operating system For additional information refer to the Using a Windows Vista operating system DVD purchased separately section in this guide Using the Windows recovery tools To recover information you previously backed up follow these steps 1 Click Start gt All Programs gt Maintenance gt Backup and Restore Center 2 Follow the on screen instructions to recover your entire computer select models only or your files 176 Chapter 7 Backup and recovery Ey NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information To recover your information using Startup Repair follow these steps ACAUTION Using Startup R
110. es cable For use only on computer models equipped with a 15 6 in display assembly 613348 001 or 663947 001 For use only on computer models equipped with a 14 0 in display assembly 613347 001 or 663946 001 19 Processor includes replacement thermal material For use only on HP Compaq 6555b and 6455b computer models AMD Phenom Il Quad Core Mobile N970 2 2 GHz processor 35W 2 MB L2 cache 635496 001 AMD Phenom Il Quad Core Mobile N950 2 1 GHz processor 35W 2 MB L2 cache 616346 001 AMD Phenom Il Quad Core Mobile N930 2 0 GHz processor 35W 2 MB L2 cache 594169 001 AMD Phenom II Triple Core Mobile N870 2 3 GHz processor 35W 1 5 MB L2 cache 635495 001 AMD Phenom Il Triple Core Mobile N850 2 2 GHz processor 35W 1 5 MB L2 cache 616345 001 42 Chapter 3 Illustrated parts catalog Item Description Spare part number AMD Phenom II Triple Core Mobile N830 2 1 GHz processor 35W 1 5 MB L2 cache 594168 001 AMD Phenom II Dual Core Mobile N660 3 0 GHz processor 35W 2 MB L2 cache 635494 001 AMD Phenom II Dual Core Mobile N640 2 9 GHz processor 35W 2 MB L2 cache 616344 001 AMD Phenom II Dual Core Mobile N620 2 8 GHz processor 35W 2 MB L2 cache 594166 001 AMD Turion Il Dual Core Mobile N530 2 5 GHz processor 25W 2 MB L2 cache 594172 001 AMD Turion Il Dual Core Mobile P520 2 3 GHz processor 25W 2 MB L2 cache 594173 001 AMD Athlon Il Dual Core P360 2 3 GHz proc
111. es keyboard cable Sequential part number listing 61 Spare part number Description 613385 141 Keyboard for use only on computer models equipped with a 15 6 in display assembly with a pointing stick and TouchPad and a numeric keypad in Turkey includes keyboard cable 613385 161 Keyboard for use only on computer models equipped with a 15 6 in display assembly with a pointing stick TouchPad and a numeric keypad in Latin America includes keyboard cable 613385 171 Keyboard for use only on computer models equipped with a 15 6 in display assembly with a pointing stick TouchPad and a numeric keypad in Saudi Arabia includes keyboard cable 613385 211 Keyboard for use only on computer models equipped with a 15 6 in display assembly with a pointing stick TouchPad and a numeric keypad in Hungary includes keyboard cable 613385 251 Keyboard for use only on computer models equipped with a 15 6 in display assembly with a pointing stick TouchPad and a numeric keypad in Russia includes keyboard cable 613385 261 Keyboard for use only on computer models equipped with a 15 6 in display assembly with a pointing stick TouchPad and a numeric keypad in Bulgaria includes keyboard cable 613385 281 Keyboard for use only on computer models equipped with a 15 6 in display assembly with a pointing stick TouchPad and a numeric keypad in Thailand includes keyboard cable 613385 291 Keyboard for use only on com
112. es replacement thermal material 613295 001 Intel QM57 system board for use only on HP Compaq 6550b and 6450b computer models equipped with a graphics subsystem with UMA memory and WWAN capability in Russia and the People s Republic of China includes replacement thermal material 613296 001 Intel HM57 system board for use only on HP Compaq 6550b and 6450b computer models equipped with a graphics subsystem with discrete memory in Russia and the People s Republic of China includes replacement thermal material 613297 001 Intel HM57 system board for use only on HP Compaq 6550b and 6450b computer models equipped with a graphics subsystem with discrete memory and WWAN capability in Russia and the People s Republic of China includes replacement thermal material 613298 001 Intel QM57 system board for use only on HP Compaq 6550b and 6450b computer models equipped with a graphics subsystem with discrete memory and WWAN capability in Russia and the People s Republic of China includes replacement thermal material 613299 001 Intel HM57 system board for use only on HP Compaq 6550b and 6450b computer models equipped with a graphics subsystem with UMA memory in all countries and regions except Russia and the People s Republic of China includes replacement thermal material 613300 001 Intel HM57 system board for use only on HP Compaq 6550b and 6450b computer models equipped with a graphics subsystem with UMA memory in and WWAN capability all countries and regio
113. essor 35W 1 MB L2 cache 636635 001 AMD Athlon Il Dual Core P340 2 2 GHz processor 25W 1 MB L2 cache 616343 001 AMD Athlon Il Dual Core P320 2 1 GHz processor 25W 1 MB L2 cache 594165 001 For use only on HP Compaq 6550b and 6450 computer models Intel Core i7 740QM 1 73 GHz processor turbo up to 2 93 GHz 6 MB L3 cache 8 612259 001 threads 45W Intel Core i7 720QM 1 60 GHz processor turbo up to 2 80 GHz 6 MB L3 cache 8 60301 1 001 threads 45W Intel Core i7 640M 2 80 GHz processor turbo up to 3 33 GHz 4 MB L3 cache 4 threads 625826 001 35W Intel Core i7 620M 2 66 GHz processor turbo up to 3 33 GHz 4 MB L3 cache 4 threads 603010 001 35W Intel Core i5 580M 2 66 GHz processor turbo up to 3 33 GHz 3 MB L3 cache 4 threads 625825 001 35W Intel Core i5 560M 2 66 GHz processor turbo up to 3 20 GHz 3 MB L3 cache 4 threads 625824 001 35W Intel Core i5 540M 2 53 GHz processor turbo up to 3 06 GHz 3 MB L3 cache 4 threads 594646 001 35W Intel Core i5 520M 2 40 GHz processor turbo up to 2 93 GHz 3 MB L3 cache 4 threads 594645 001 35W Intel Core i5 480M 2 66 GHz processor turbo up to 3 00 GHz 3 MB L3 cache 4 threads 634693 001 35W Intel Core i5 460M 2 53 GHz processor turbo up to 2 93 GHz 3 MB L3 cache 4 threads 626039 001 35W Intel Core i5 450M 2 40 GHz processor turbo up to 2 66 GHz 3 MB L3 cache 4 threads 613585 001 35W Intel Core i3 380M 2 53 GHz processor 3 MB L3 cache 35W
114. etooth module see Bluetooth module on page 76 b Mass storage device see Mass storage device on page 78 c Optical drive see Optical drive on page 88 d Keyboard see Keyboard on page 90 e Switch cover see Switch cover on page 97 f Fan see Fan on page 102 g Heat sink see Heat sink on page 104 h Palm rest see Palm rest on page 100 i Display assembly see Display assembly on page 108 j Top cover see Top cover on page 120 k ExpressCard assembly see ExpressCard assembly on page 125 l Speaker assembly see Speaker assembly on page 129 m Card reader USB board see Flash media 1394 board on page 132 n System board see System board on page 134 Remove the modem module cable 1 2 Release the RJ 11 connector 1 from the clip built into the base enclosure Release the modem module cable from the clips 2 and routing channel built into the base enclosure Component replacement procedures 141 3 Remove the modem module cable 3 Reverse this procedure to install the modem module cable 142 Chapter 4 Removal and replacement procedures 5 Computer Setup Computer Setup in Windows 7 To view the drives installed on the computer select Start gt Computer On models with a secondary hard drive drive D the optical drive becomes drive E The next drive added to the system such as a new USB drive will be assigned the next available drive letter
115. etup Navigating and selecting in Computer Setup The information and settings in Computer Setup are accessed from the File Security Diagnostics and System Configuration menus To navigate and select in Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen e Toselect a menu or a menu item use the tab key and the keyboard arrow keys and then press enter or use a pointing device to click the item e To scroll up and down click the up arrow or the down arrow in the upper right corner of the Screen or use the up arrow key or the down arrow key e Toclose open dialog boxes and return to the main Computer Setup screen press esc and then follow the on screen instructions Ey NOTE You can use either a pointing device TouchPad pointing stick or USB mouse or the keyboard to navigate and make selections in Computer Setup 2 Press f10 to enter BIOS Setup 3 Select the File Security Diagnostics or System Configuration menu 150 Chapter 5 Computer Setup To exit Computer Setup menus choose one of the following methods To exit Computer Setup menus without saving your changes click the Exit icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File Ignore changes and exit and then press enter To sa
116. ew specification information for the processor cache and memory size system ROM video revision and keyboard controller version Set System Date and Time Set or change the date and time on the computer Restore defaults Replace the configuration settings in Computer Setup with the original factory settings Hard drive mode password settings and security settings are not changed when you restore the factory settings Ignore changes and exit Cancel any changes entered during the current session Then exit and restart the computer Save changes and exit Save any changes entered during the current session Then exit and restart the computer Your changes go into effect when the computer restarts Computer Setup in Windows XP 159 Security menu Ey NOTE Some of the menu items listed in this section may not be supported by your computer Select To do this Setup BIOS Administrator Password Set up a BIOS administrator password User Management requires a BIOS administrator password e Create a new BIOS user account e View a list of ProtectTools users Password Policy requires a BIOS administrator password Revise password policy criteria HP SpareKey Enable disable HP SpareKey disabled by default Always Prompt for HP SpareKey Enrollment Enable disable HP SpareKey enrollment disabled by default Allow Reset of HP ProtectTools security keys Enable disable reset of HP ProtectTools security keys
117. flash media reader e Enable disable the USB port CAUTION Disabling the USB port also disables MultiBay devices and ExpressCard devices on the advanced port replicator e Enable disable the 1394 port AMT Options NOTE All AMT options are disabled by default e Enable disable Firmware Verbosity e Enable disable AMT Setup Prompt CTRL P e Enable disable USB Key Provisioning Support e Enable disable Unconfigure AMT on Next Boot e Enable disable Terminal Emulation Mode e Enable disable Firmware Progress Event Support e Enable disable include TYPE 131 in SMBIOS Set Security Level Change view or hide security levels for all BIOS menu items Restore Security Defaults Restore the default security settings Computer Setup in Windows 7 149 Computer Setup in Windows Vista Starting Computer Setup Computer Setup is a preinstalled ROM based utility that can be used even when the operating System is not working or will not load Ef NOTE Some of the Computer Setup menu items listed in this guide may not be supported by your computer NOTE An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled To start Computer Setup follow these steps 1 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 2 Press f10 to enter BIOS Setup Using Computer S
118. for use only on computer models equipped with a 14 0 in display assembly includes capacitive board and cable 613342 001 Switch cover for use only on computer models equipped with a 15 6 in display assembly includes capacitive board and cable 613343 001 Plastics Kit for use only on computer models equipped with a 14 0 in display assembly NOTE See Plastics Kit in on page 3 14 for more Plastics Kit spare part information 613344 001 Plastics Kit for use only on computer models equipped with a 15 6 in display assembly NOTE See Plastics Kit in on page 3 14 for more Plastics Kit spare part information 613345 001 Screw Kit 613347 001 Speaker assembly for use only on computer models equipped with a 14 0 in display assembly includes cable 613348 001 Speaker assembly for use only on computer models equipped with a 15 6 in display assembly includes cable 613349 001 Fan 613350 001 Heat sink for use only on HP Compaq 6550b and 6450b computer models equipped with a graphics subsystem with discrete memory includes replacement thermal material 613351 001 Heat sink for use only on HP Compaq 6550b and 6450b computer models equipped with a graphics subsystem with UMA memory includes replacement thermal material 613352 001 Cable Kit NOTE See Cable Kit in on page 3 12 for more Cable Kit spare part information 613353 001 250 GB 7200 rpm hard drive includes bracket 613356 001 128 GB 2 5 in solid state drive includes bracket 613358 001 Blu
119. ght begins blinking rapidly Off If the computer is plugged into an external power source the light turns off when all batteries in the computer are fully charged If the computer is not plugged into an external power source the light stays off until the battery reaches a low battery level 4 Drive light 5 Webcam light select models only Blinking turquoise The hard drive or optical drive select models only is being accessed Amber HP 3D DriveGuard has temporarily parked the hard drive On The webcam is in use 6 Display release latch Opens the computer 7 Speakers 2 24 Chapter2 External component identification Produce sound Right side components Ey NOTE Refer to the illustration that most closely matches your computer Item Component Description 1 Media Card Reader Supports the following optional digital card formats e Memory Stick e Memory Stick Pro e Memory Stick Duo adapter required e Memory Stick Duo Pro adapter required e MultiMediaCard e MultiMediaCard Plus e Secure Digital SD Memory Card e Secure Digital SD High Capacity Memory Card e micro Secure Digital SD Memory Card adapter required e xD Picture Card 2 Upgrade bay Supports an optical drive or a hard drive 3 USB port Connects an optional USB device 4 1394 port Connects an optional IEEE 1394 or 1394a device such as a camcorder 5 Serial port select models only Conne
120. he connector Handle drives on surfaces covered with at least one inch of shock proof foam Avoid dropping drives from any height onto any surface After removing a hard drive an optical drive or a diskette drive place it in a static proof bag Avoid exposing a hard drive to products that have magnetic fields such as monitors or speakers Avoid exposing a drive to temperature extremes or liquids If a drive must be mailed place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package FRAGILE 68 Chapter 4 Removal and replacement procedures Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge ESD Circuitry design and structure determine the degree of sensitivity Networks built into many integrated circuits provide some protection but in many cases ESD contains enough power to alter device parameters or melt silicon junctions A discharge of static electricity from a finger or other conductor can destroy static sensitive devices or microcircuitry Even if the spark is neither felt nor heard damage may have occurred An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle Or the device may function normally for a while then degrade in the internal layers reducing its life expectancy ACAUTION To prevent damage to the device when you are removing or installi
121. he work area to prevent damage Plastic parts ACAUTION Using excessive force during disassembly and reassembly can damage plastic parts Use care when handling the plastic parts Apply pressure only at the points designated in the maintenance instructions Preliminary replacement requirements 67 Cables and connectors CAUTION When servicing the device be sure that cables are placed in their proper locations during the reassembly process Improper cable placement can damage the device Cables must be handled with extreme care to avoid damage Apply only the tension required to unseat or seat the cables during removal and insertion Handle cables by the connector whenever possible In all cases avoid bending twisting or tearing cables Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced Handle flex cables with extreme care these cables tear easily Drive handling Z CAUTION Drives are fragile components that must be handled with care To prevent damage to the device damage to a drive or loss of information observe these precautions Before removing or inserting a hard drive shut down the device If you are unsure whether the device is off or in Hibernation turn the device on and then shut it down through the operating system Before handling a drive be sure that you are discharged of static electricity While handling a drive avoid touching t
122. hen exit and restart the computer Your changes go into effect when the computer restarts Computer Setup in Windows 7 145 Diagnostics menu Select To do this System Diagnostics menu e F1 System Information Displays the following information Identification information for the computer and the batteries in the system Specification information for the processor cache and memory size system ROM video revision and keyboard controller version e F2 Start up Test Verifies the system components needed for starting the computer e F3Run In Test Runs a comprehensive check on System memory e F4Hard Disk Test Runs a comprehensive self test on any hard drive in the system e F5ErrorLog Displays a log file if any errors have occurred 146 Chapter 5 Computer Setup System Configuration menu E NOTE Some of the listed System Configuration options may not be supported by your computer Select To do this Language Change the Computer Setup language Boot Options e Seta Startup Menu delay in seconds Enable disable Custom Logo disabled by default Enable disable Display Diagnostic URL enabled by default Enable disable CD ROM boot enabled by default Enable disable SD Card boot enabled by default Enable disable floppy boot enabled by default Enable disable PXE Internal NIC boot enabled by default Set the Express Boot Popup delay in seconds Set the boot order
123. ial Advanced Technology Attachment device mode The following options are available AHCI Advanced Host Controller Interface o IDE Integrated Drive Electronics Select Built In Device Options To do this NOTE Availability of the options above varies by computer model Enable disable HP QuickLook 2 enabled by default Enable disable Virtualization Technology select models only disabled by default Enable disable Dual Core CPU enabled by default Enable Disable Unified Extensible Firmware Interface UEFI mode enabled by default Enable disable the wireless button state enabled by default Enable disable embedded WWAN device radio enabled by default Enable disable embedded Bluetooth device radio enabled by default Enable disable the Network Interface Controller LAN enabled by default Set the wake on LAN state Options include the following Disabled Boot to Network set by default Follow Boot Order Enable disable the optical disc drive enabled by default Enable disable the microphone Enable disable a modem device enabled by default Enable disable the embedded WLAN device enabled by default Enable disable LAN WLAN switching disabled by default Enable disable the integrated camera select models only enabled by default Port Options all are enabled by default NOTE All port options are enabled by default Enable disable the ExpressC
124. ideo CD Multisession CD Photo CD CDEXTRA Portfolio CD R CD RW CDR CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM CD R and CD RW DVD 130 ms CD 110 ms Cache buffer 2 MB Data transfer rate CD R 24X 3600 KB s 150 KB s at 1X CD rate CD RW 24X 3600 KB s 150 KB s at 1X CD rate CD ROM 24X 3600 KB s 150 KB s at 1X CD rate DVD 8X 10 800 KB s 1 352 KB s at 1X DVD rate DVD ROM Drive specifications 171 7 Backup and recovery Windows 7 backup and recovery To protect your information use Windows Backup and Restore to back up individual files and folders back up your entire hard drive select models only create system repair discs select models only or create system restore points In case of system failure you can use the backup files to restore the contents of your computer Windows Backup and Restore provides the following options e Creating a system repair disc select models only e Backing up individual files and folders e Creating a system image select models only e Scheduling automatic backups select models only e Creating system restore points e Recovering individual files e Restoring the computer to a previous state e Recovering information using recovery tools Ey NOTE For detailed instructions perform a search for these topics in Help and Support Ey NOTE In case of system instability HP r
125. in combination with the fn key 2 fn key Executes frequently used system functions when pressed in combination with a function key or the esc key 3 Windows logo key Displays the Windows Start menu 4 Windows applications key Displays a shortcut menu for items beneath the pointer 5 Integrated numeric keypad keys Can be used like the keys on an external numeric keypad 6 Function keys Execute frequently used system functions when pressed in combination with the fn key Top components 15 Item Component 1 esc key Description Displays system information when pressed in combination with the fn key 2 fn key Executes frequently used system functions when pressed in combination with a function key or the esc key 3 Windows logo key 4 Windows applications key 5 Embedded numeric keypad keys Displays the Windows Start menu Displays a shortcut menu for items beneath the pointer Can be used like the keys on an external numeric keypad 6 Function keys 16 Chapter 2 External component identification Execute frequently used system functions when pressed in combination with the fn key Pointing devices Item 1 Component Pointing stick select models only Description Moves the pointer and selects or activates items on the screen 2 3 Left pointing stick button select models only TouchPad Functions like the left button on an
126. inal operating system and HP programs and drivers that were installed at the factory Software drivers and updates not installed by HP must be manually reinstalled Personal files must be restored from a backup To recover the original hard drive image using f11 follow these steps 1 If possible back up all personal files 2 Restart the computer and then press f11 while the Press lt F11 gt for recovery message is displayed on the screen 3 Follow the on screen instructions Linux backup and recovery 181 8 Connector pin assignments 1394 Pin Signal 1 Power 2 Ground 3 TPB 4 TPB 5 TPA 6 TPA Pin Signal 1 Audio signal in 2 Audio signal in 3 Ground 182 Chapter 8 Connector pin assignments Audio out headphone Pin Signal 1 Audio out left channel 2 Audio out right channel 3 Ground External monitor Pin Signal 1 Red analog 2 Green analog 3 Blue analog 4 Not connected 5 Ground 6 Ground analog T Ground analog 8 Ground analog 9 5 VDC 10 Ground 11 Monitor detect 12 DDC 2B data 13 Horizontal sync 14 Vertical sync 15 DDC 2B clock Audio out headphone 183 RJ 45 network 12345678 Pin Signal 1 Transmit 2 Transmit 3 Receive 4 Unused 5 Unused 6 Receive 7 Unused 8 Unused RJ 11 modem Pin Signal 1 Unused 2 Tip 3 Ring 4 Unused 5 Unused 6 Unused 184 Chapte
127. ined by the International Standard for Safety of Information Technology Equipment IEC 60950 Table of contents 1 Productdescabilolh cs aco extras rS Fer datos E EDO IN Xu EIS AI Id Ras ERI Y sda A E EAR EN ERE YR ER 1 2 External component identification siise a aor YR aaa EYE ANN NR RR ERE ENSE ISP PRRNF FRU eds pA 13 Identitying the hardware once n entre ice dva Tee on ose Od se On Parse e dated 13 Top components S 14 Display compohents o onte Ren ER RR niia ene ERE aee hb A FARE RASA RN e eR RE 14 MYCP e H dante 15 POINING COVICES n 17 Buttons and fingerprint reader sssssssssssssseeene eene ener nennen 18 Boc 21 Front components M 24 Rightside components i TUE 25 Leftside COMPOMEMUS o eee tra ds ta ei eg notas des a dud aan Eae duda a alienas alea a 27 Rear components M 29 BOOM COMPONESNS DEESSET 30 5 Illustrated parts e ies eicit cse A N O 32 i re 32 Computer major Components erede aaa a e eed ix lere eaa das dee ee ee Eg Te aaa dean 34 Display assembly components terrd t
128. ink removal 104 spare partnumbers 40 104 hinge spare part numbers 46 HP QuickLook 2 148 156 163 HP SpareKey enrollment 153 160 146 154 161 I integrated numeric keypad 15 K keyboard product description 8 removal 90 spare part numbers 35 90 keys embedded numeric keypad 16 esc 15 16 fn 15 16 function 15 16 integrated numeric keypad 15 Index 195 Windows applications 15 16 Windows logo 15 16 L LAN Power Save 147 language changing in Computer Setup 147 155 162 legacy support USB 143 147 150 155 157 162 lights power 21 23 wireless 21 22 M mass storage device removal 78 spare part numbers 44 49 78 mass storage devices product description 4 memory module product description 4 removal 81 94 spare part numbers 41 81 94 microphone product description 5 microphone jack connector pinout 182 model name 1 modem jack pin assignments 184 modem module removal 127 spare part numbers 43 127 modem module cable removal 141 spare part number 141 modem product description 5 monitor port connector pinout 183 N network jack connector pinout 184 Oo Operating System disc 180 operating system product description 9 optical drive product description 5 removal 88 196 Index spare partnumbers 44 49 88 specifications 169 170 171 optical drive connector board spare partnumber 41 P packing guidelines 70 palm rest removal 100 spare part numbers 39 100 panels pro
129. ipped with a 15 6 in display assembly and 4 button 613336 001 TouchPad Top cover for use only on computer models equipped with a 14 0 in display assembly and 2 button 613333 001 TouchPad Top cover for use only on computer models equipped with a 14 0 in display assembly and 4 button 613334 001 TouchPad Before removing the top cover follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 74 5 Remove the following components e Bluetooth module see Bluetooth module on page 76 e Mass storage device see Mass storage device on page 78 e Optical drive see Optical drive on page 88 e Keyboard see Keyboard on page 90 e Switch cover see Switch cover on page 97 e Palm rest see Palm rest on page 100 e Display assembly see Display assembly on page 108 Remove the top cover 1 Turn the computer upside down with the front toward you 120 Chapter 4 Removal and replacement procedures 2 Remove the five slotted Torx T8M2 5x7 0 screws 1 in the mass storage device bay and the five Phillips PM2 0x3 0 screw
130. itch cover see Switch cover on page 97 f Fan see Fan on page 102 g Heat sink see Heat sink on page 104 h Palm rest see Palm rest on page 100 i Display assembly see Display assembly on page 108 j Top cover see Top cover on page 120 k ExpressCard assembly see ExpressCard assembly on page 125 l Speaker assembly see Speaker assembly on page 129 Remove the serial connector and cable 1 Disconnect the serial connector cable 1 from the system board 2 Remove the two Hex HM5 0x10 0 screw locks 2 that secure the serial connector to the base enclosure Component replacement procedures 139 3 Remove the serial connector 3 Reverse this procedure to install the serial connector and cable 140 Chapter 4 Removal and replacement procedures Modem module cable EY NOTE The modem module cable is included in the Cable Kit spare part numbers 613352 001 Before removing the modem module cable follow these steps i Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 74 Remove the following components a Blu
131. ithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New Guinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Tonga Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Broadcom BCM94313HMG2L 802 11 b g n 1 x 1 Half MiniCard 593836 001 Intel Centrino Wireless N 1000 802 11 b g n 1x2 WLAN module 593530 001 Intel Centrino Advanced N6200 802 11 a b g n 2x2 WLAN module 572509 001 ACAUTION The WWAN module and the WLAN module are not interchangeable To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by
132. l the Bluetooth module Component replacement procedures 77 Mass storage device Ef NOTE The mass storage device spare part kit includes a bracket Description Spare part number Hard drive 500 GB 7200 rpm 634919 001 320 GB 7200 rpm 603783 001 320 GB 7200 rpm SED 7 mm 641674 001 250 GB 7200 rpm 613353 001 160 GB 7200 rpm 620893 001 Hard Drive Hardware Kit not illustrated includes hard drive bracket and 4 screws For use with standard hard drives 630891 001 For use with 7 mm hard drives 691416 001 Solid state drive 128 GB 2 5 in solid state drive 613356 001 80 GB 2 5 in solid state drive 625133 001 Before removing the mass storage device follow these steps 1 4 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 74 Remove the mass storage device 1 2 Position the computer with the front toward you Loosen the two Phillips PM2 0x6 0 captive screws 1 that secure the mass storage device cover to the computer Lift the left side of the cover 2 to detach it from the computer 78 Chapter 4 Re
133. lacement thermal material 634919 001 500 GB 7200 rpm hard drive includes bracket 635494 001 AMD Phenom Il Dual Core Mobile N660 3 0 GHz processor 35W 2 MB L2 cache 635495 001 AMD Phenom II Triple Core Mobile N870 2 3 GHz processor 35W 1 5 MB L2 cache 635496 001 AMD Phenom Il Quad Core Mobile N970 2 2 GHz processor 35W 2 MB L2 cache 636635 001 AMD Athlon II Dual Core P360 2 3 GHz processor 35W 1 MB L2 cache 641369 002 4096 MB memory module 1600 MHz DDR3 641674 001 320 GB 7200 rpm SED 7 mm hard drive 652972 002 2048 MB memory module 1600 MHz DDR3 663433 001 Display assembly rubber kit 663946 001 Speaker for use in 14 1 in models Sequential part number listing 65 Spare part number Description 663947 001 Speaker for use in 15 6 in models 691416 001 Hard Drive Hardware Kit for use with 7 mm hard drives 66 Chapter3 Illustrated parts catalog 4 Removal and replacement procedures Preliminary replacement requirements Tools required You will need the following tools to complete the removal and replacement procedures e Flat bladed screwdriver e Phillips PO screwdriver e Phillips P1 screwdriver e Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures S NOTE As you remove each subassembly from the device place the subassembly and all accompanying screws away from t
134. lay assembly and 4 button 613336 001 TouchPad Computer major components 39 Item Description Spare part number For use only on computer models equipped with a 14 0 in display assembly and 2 button 613333 001 TouchPad For use only on computer models equipped with a 14 0 in display assembly and 4 button 613334 001 TouchPad Fingerprint reader board not illustrated includes cable For use only on computer models equipped with a 15 6 in display assembly 613318 001 For use only on computer models equipped with a 14 0 in display assembly 613317 001 Cable Kit includes 613352 001 7a Modem module cable includes RJ 11 connector 7b Bluetooth module cable NOTE See Cable Kit on page 48 for more Cable Kit spare part information Plastics Kit For use only on computer models equipped with a 15 6 in display assembly 613344 001 For use only on computer models equipped with a 14 0 in display assembly 613343 001 Includes 8a ExpressCard slot bezel 8b Mass storage device cover 8c Memory module compartment cover 8d Bluetooth module compartment cover 8e Wireless module compartment cover Optical drive slot bezel not illustrated NOTE See Plastics Kit on page 50 for more Plastics Kit spare part information 9 Fan 613349 001 10 Heat sink includes replacement thermal material For use only on HP Compaq 6555b and 6455b computer models 613399 001 Fo
135. lic of China For use only on computer models equipped with an Intel HM57 graphics subsystem with 613302 001 discrete memory in Russia and the People s Republic of China For use only on computer models equipped with an Intel HM57 graphics subsystem with 613401 001 discrete memory and WWAN capability in Russia and the People s Republic of China For use only on computer models equipped with an Intel QM57 graphics subsystem with 613303 001 discrete memory and WWAN capability in all countries and regions except Russia and the People s Republic of China Computer major components 41 Item Description Spare part number For use only on computer models equipped with an Intel HM57 graphics subsystem with 613307 001 discrete memory in the People s Republic of China For use only on computer models equipped with an Intel HM57 graphics subsystem with 613308 001 discrete memory and WWAN capability in the People s Republic of China For use only on computer models equipped with an Intel QM57 graphics subsystem with 613309 001 discrete memory and WWAN capability in the People s Republic of China For use only on computer models equipped with an Intel HM57 graphics subsystem with 613293 001 UMA memory in all countries and regions except Russia and the People s Republic of China For use only on computer models equipped with an Intel HM57 graphics subsystem with 613294 001 UMA memory and WWAN capability in
136. m jack pin assignments 184 RJ 45 jack connector pinout 184 RTC battery removal 96 145 spare part number 96 spare part numbers 41 run in test 146 154 161 S SATA Serial Advanced Technology Attachment devices 147 155 162 AHCI Advanced Host Controller Interface 147 155 162 IDE Integrated Drive Electronics 147 155 162 Screw Kit spare part number 51 Secondary Battery Fast Charge 148 Security menu 153 160 allow reset of HP ProtectTools security keys 153 160 always prompt for HP SpareKey enrollment 160 Automatic DriveLock 153 160 change password 153 160 Disk Sanitizer 153 160 DriveLock 153 160 HP Sparekey 153 160 HP Sparekey enrollment 160 password policy 153 160 set up BIOS administrator password 153 160 System IDs 153 160 user management 153 160 security product description 8 serial connector spare partnumber 41 serialnumber 32 service considerations 67 service cover spare part number 97 service tag 32 72 serviceability product description 11 set security level setup utility Diagnostics menu 161 File menu 153 153 149 157 164 146 154 145 152 159 navigating and selecting 143 150 157 restoring factory settings 151 158 Security menu 153 160 System Configuration menu 147 155 162 SIM removal 75 Smart Card Reader removal 123 spare partnumbers 40 123 solid state drive removal 78 spare partnumbers 45 49 78 speaker assembly removal 129 spare part n
137. m 2 Photo CD single and multiple sessions CD Extra CD R CD RW and CD TEXT Write DVD RAM Ver 2 DVD R DVD R CD R and CD ROM Random access time BD lt 230 ms DVD lt 180 ms Cache buffer 4 5 MB Data transfer rate 2X BD RAM 9 MB sec 8X DVD 2 400 KB sec 16X CD R 2 400 KB sec 16X CD RW 2 400 KB sec Blu ray ROM DVD RW SuperMulti Double Layer Drive specifications 169 DVD RW and CD RW SuperMulti Double Layer Drive specifications Applicable disc Read CD DA CD E G CD MIDI CD TEXT CDROM CD ROM XA MIXED MODE CD CD I CD I Bridge Photo CD Video CD Multisession CD Photo CD CD EXTRA Portfolio CD R CD RW CD R CD RW DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R DVD RW DVD R DVD RW DVD RAM Write CD R and CD RW DVD R DVD RW DVD R DVD RW DVD RAM Random access time DVD lt 230 ms CD lt 175 ms Cache buffer 2 MB Data transfer rate 24X CD ROM 3 600 KB sec 8X DVD ROM 10 800 KB sec 24X CD R 3 600 KB sec 16X CD RW 2 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 8X DVD R 10 800 KB sec 4X DVD RW 5 400 KB sec 2 4X DVD R 9 2 700 KB sec 5X DVD RAM 6 750 KB sec Transfer mode Multiword DMA Mode 170 Chapter 6 Specifications DVD ROM Drive specifications Applicable disc Read Write Random access time CD DA CD E G CD MIDI CD TEXT CD ROM CD ROM XA MIXED MODE CD CD I CD I Bridge Photo CD V
138. minal emulation mode 149 TYPE 131 in SMBIOS 149 unconfigure AMT on next boot 149 USB key provisioning support 149 audio product description 5 audio in jack connector pinout 182 audio out jack connector pinout 183 B backing up 172 Windows Vista 175 Windows XP 179 Backup and Restore Backup and Restore Center 176 base enclosure spare part numbers 44 battery removal 74 spare part numbers 45 74 BIOS administrator password 153 160 172 173 175 194 Index Blu ray ROM DVD R RW SuperMulti Drive spare part number 49 Blu ray ROM with LightScribe DVD R RW SuperMulti DL Drive specifications 169 Blu ray ROM with LightScribe DVD RW SuperMulti Double Layer Drive removal 88 spare part number Bluetooth module removal 76 spare part number Bluetooth module cable removal 131 spare partnumber 131 boot options 147 155 162 boot order 147 155 162 built in device ambient light sensor 148 Bluetooth device radio 148 156 163 embedded WLAN 163 fingerprint reader 148 integrated camera 148 156 163 LAN WLAN switching 156 163 microphone 156 163 modem 148 156 163 Network Interface Controller LAN 148 156 163 Notebook Multibay 148 optical disc drive 156 163 options 156 163 Wake on LAN 148 156 163 44 88 45 76 148 156 148 wireless button 148 156 163 WWAN device radio 148 156 163 built in device options 148 buttons pointing stick 17 power 18 20 TouchPad 17 butt
139. moval and replacement procedures 4 Remove the mass storage device cover 3 The mass storage device cover is included in the Plastics Kit spare part numbers 613343 001 for use only on computer models equipped with a 14 0 in display assembly and 613344 001 for use only on computer models equipped with a 15 6 in display assembly 5 Loosen the Phillips PM2 5x13 0 captive screw 1 that secures the mass storage device in the mass storage device bay 6 Grasp the Mylar tab 2 on the mass storage device bracket and slide the mass storage device 3 to the right to disconnect it from the system board 7 Remove the mass storage device 4 from the mass storage device bay 4 Component replacement procedures 79 8 If it is necessary to replace the mass storage device bracket follow these steps a Remove the four Phillips PM3 0x3 0 screws 1 that secure the mass storage device bracket to the mass storage device b Liftthe bracket 2 straight up to remove it from the mass storage device um Reverse this procedure to reassemble and install the mass storage device 80 Chapter 4 Removal and replacement procedures Expansion memory module Description Spare part number 4096 MB 1600 MHz DDR3 641369 002 2048 MB 1600 MHz DDR3 652972 002 1024 MB 1333 MHz DDR3 598859 002 Before removing the expansion memory module follow these steps T 9 oN 4 Shut down the computer If you are unsur
140. must meet the mechanical configuration of an EN 60 320 IEC 320 Standard Sheet C13 connector for mating with the appliance inlet on the back of the computer 186 Chapter9 Power cord set requirements Requirements for specific countries and regions Country region Accredited agency Applicable note number Australia EANSW 1 Austria OVE 1 Belgium CEBC 1 Canada CSA 2 Denmark DEMKO 1 Finland FIMKO 1 France UTE 1 Germany VDE 1 Italy IMQ 1 Japan METI 3 The Netherlands KEMA 1 Norway NEMKO 1 The People s Republic of China COC 5 South Korea EK 4 Sweden SEMKO 1 Switzlerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1 The flexible cord must be Type HOSVV F 3 conductor 1 0 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 2 The flexible cord must be Type SPT 3 or equivalent No 18 AWG 3 conductor The wall plug must be a two pole grounding type with a NEMA 5 15P 15 A 125 V or NEMA 6 15P 15 A 250 V configuration 3 The appliance coupler flexible cord and wall plug must bear a T mark and registration number in accordance with the Japanese Dentori Law The flexible cord must be Type VCT or VCTF 3 conductor 1 00 mm conductor size The wall plug must be a two pole grounding type with a Japanese Industrial Sta
141. n Islands and the United States Broadcom 4322 802 11 a b g WLAN module for use in Afghanistan Albania Algeria 582564 002 Andorra Angola Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Italy the Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein Lithuania Luxembourg Macedonia Madagascar Malawi Malaysia the Maldives Mali Malta the Marshall Islands Martinique Mauritania Mauritius Mexico Micronesia Monaco Mongolia Montenegro Morocco Mozambique Namibia Nauru Nepal the Nether Antilles the Netherlands New Zealand Nicaragua Niger Nigeria Norway Oman Pakistan Palau Panama Papua New G
142. n computer models equipped with a 15 6 in display assembly 613329 001 Display Cable Kit for use only on computer models equipped with one microphone but not a webcam 613330 001 Base enclosure for use only on computer models equipped with a 14 0 in display assembly includes 7 rubber feet and battery release latch 613331 001 Base enclosure for use only on computer models equipped with a 15 6 in display assembly includes 7 rubber feet and battery release latch 613332 001 Keyboard for use only on computer models equipped with a 14 0 in display assembly with a pointing stick and TouchPad in the United States includes keyboard cable 613332 031 Keyboard for use only on computer models equipped with a 14 0 in display assembly with a pointing stick and TouchPad in the United Kingdom includes keyboard cable 613332 041 Keyboard for use only on computer models equipped with a 14 0 in display assembly with a pointing stick and TouchPad in Germany includes keyboard cable 613332 051 Keyboard for use only on computer models equipped with a 14 0 in display assembly with a pointing stick and TouchPad in France includes keyboard cable 613332 061 Keyboard for use only on computer models equipped with a 14 0 in display assembly with a pointing stick and TouchPad in Italy includes keyboard cable 613332 071 Keyboard for use only on computer models equipped with a 14 0 in display assembly with a pointing stick and TouchPad in Spain includes keyboard cable
143. nd smart card Supports no Fingerprint option Y V Y Y Supports no fingerprint reader 14 0 V Keyboard Deck Supports no fingerprint reader 15 6 V Keyboard Deck Operating system Preinstalled without Microsoft V V Y Y Office e Windows 7 Home Premium 64 e Windows 7 Home Premium 32 e Windows 7 Pro 64 e Windows 7 Pro 32 e Windows Vista amp Business 32 e Windows 7 Professional including a downgrade right to Genuine Windows Vista Business pre installed e Windows Vista Home Basic 32 e Windows XP Pro 32 with Windows 7 Pro downgrade e FreeDOS e Red Flag Linux Category Description HP ProBook HP ProBook HP ProBook HP ProBook 6555b 6455b 6550b 6450b Notebook Notebook PC Notebook PC Notebook PC PC Preinstalled with Microsoft Y Y Y Y Office e Windows 7 Home Basic 32 e Windows 7 Home Premium 64 e Windows 7 Home Premium 32 e Windows 7 Pro 64 e Windows 7 Pro 32 e Windows Vista Home Basic 32 e Windows vista Home Basic 32 with PowerPoint Certificate of Authenticity COA e Windows Vista Business 32 e Windows 7 Professional including a downgrade right to Genuine Windows Vista Business pre installed e Windows XP Professional available through downgrade rights from Windows 7 Professional Preinstalled with Microsoft Office vV Y Y Y Personal Microsoft Office Personal with PowerPoint and Microsoft Office Professional e Windows 7 Home Premium 64 e Windows 7 Home Premium 32 e Windows 7 Pro
144. ndard C8303 7 A 125 V configuration 4 The flexible cord must be Type RVV 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used 5 The flexible cord must be Type VCTF 3 conductor 0 75 mm conductor size Power cord set fittings appliance coupler and wall plug must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used Requirements for specific countries and regions 187 10 Recycling Battery When a battery has reached the end of its useful life do not dispose of the battery in general household waste Follow the local laws and regulations in your area for computer battery disposal Display Z WARNING The backlight contains mercury Caution must be exercised when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury CAUTION The procedures in this chapter can result in damage to display components The only components intended for recycling purposes are the liquid crystal display LCD panel and the backlight When you remove these components handle them carefully Ey NOTE Materials Disposal This HP product contains mercury in the backlight in the display assembly that might require special handling at end of life Disposal of mercury may be
145. ng System DVD and the Driver Recovery disc both purchased separately For additional information contact technical support by selecting Start Help and Support Contact support 3 Ifthe HP Recovery partition is listed restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 4 Press f11 while the Press f11 for recovery message is displayed on the screen 5 Follow the on screen instructions Ef NOTE Windows 7 provides additional recovery tools through the operating system For additional information go to Help and Support NOTE lf you are unable to boot start up your computer you must purchase a Windows 7 Operating System DVD to reboot the computer and repair the operating system For additional information contact technical support by selecting Start gt Help and Support Contact support 174 Chapter 7 Backup and recovery Backup and recovery in Windows Vista Overview To protect your information use the Backup and Restore Center to back up individual files and folders back up your entire hard drive select models only or create system restore points In case of system failure you can use the backup files to restore the contents of your computer The Backup and Restore Center provides the following options Backing up individual files and folders Backing up the entire hard drive select models only Scheduling automatic backu
146. ng internal components observe these precautions Keep components in their electrostatic safe containers until you are ready to install them Use nonmagnetic tools Before touching an electronic component discharge static electricity by using the guidelines described in this section Avoid touching pins leads and circuitry Handle electronic components as little as possible If you remove a component place it in an electrostatic safe container The following table shows how humidity affects the electrostatic voltage levels generated by different activities Z CAUTION A product can be degraded by as little as 700 V Typical electrostatic voltage levels Relative humidity Event 10 40 55 Walking across carpet 35 000 V 15 000 V 7 500 V Walking across vinyl floor 12 000 V 5 000 V 3 000 V Motions of bench worker 6 000 V 800 V 400 V Removing DIPS from plastic tube 2 000 V 700 V 400 V Removing DIPS from vinyl tray 11 500 V 4 000 V 2 000 V Removing DIPS from Styrofoam 14 500 V 5 000 V 3 500 V Removing bubble pack from PCB 26 500 V 20 000 V 7 000 V Packing PCBs in foam lined box 21 000 V 11 000 V 5 000 V Preliminary replacement requirements 69 Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment To avoid hand contact transport products in static safe tubes bags or boxes Protect ESD sensitive parts and assemblies with conductiv
147. ng tools to recover your files e Windows recovery tools You can use Windows Backup and Restore to recover information you have previously backed up You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly e f11recovery tools You can use f11 recovery tools to recover your original hard drive image The image includes the Windows operating system and software programs installed at the factory SF NOTE lf you are unable to boot start up your computer and you cannot use the system repair discs you previously created select models only you must purchase a Windows 7 operating system DVD to reboot the computer and repair the operating system A CAUTION Using f11 completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory Software not installed at the factory must be reinstalled Personal files must be restored from a backup 1 If possible back up all personal files 2 If possible check for the presence of the HP Recovery partition select Start right click Computer click Manage and then click Disk Management E NOTE If the HP Recovery partition is not listed you must recover your operating system and programs using the Windows 7 Operating System Operati
148. ns except Russia and the People s Republic of China includes replacement thermal material 613301 001 Intel QM57 system board for use only on HP Compaq 6550b and 6450b computer models equipped with a graphics subsystem with UMA memory and WWAN capability in all countries and regions except Russia and the People s Republic of China includes replacement thermal material 54 Chapter 3 Illustrated parts catalog Spare part number Description 613302 001 Intel HM57 system board for use only on HP Compaq 6550b and 6450b computer models equipped with a graphics subsystem with discrete memory in the People s Republic of China includes replacement thermal material 613303 001 Intel QM57 system board for use only on HP Compaq 6550b and 6450b computer models equipped with a graphics subsystem with discrete memory and WWAN capability in the People s Republic of China includes replacement thermal material 613304 001 Intel HM57 system board for use only on HP Compaq 6550b and 6450b computer models equipped with a graphics subsystem with UMA memory in the People s Republic of China includes replacement thermal material 613305 001 Intel HM57 system board for use only on HP Compaq 6550b and 6450b computer models equipped with a graphics subsystem with UMA memory and WWAN capability in the People s Republic of China includes replacement thermal material 613306 001 Intel QM57 system board for use only on
149. nstall the flash media 1394 board Component replacement procedures 133 System board Ey NOTE The system board spare part kit includes replacement thermal material Description Spare part number For use only on HP Compaq 6555b and 6455b computer models For use only on computer models equipped with a graphics subsystem with UMA memory in all 613397 001 countries and regions except Russia and the People s Republic of China For use only on computer models equipped with a graphics subsystem with UMA memory and 613398 001 WWAN capability in all countries and regions except Russia and the People s Republic of China For use only on computer models equipped with a graphics subsystem with UMA memory in 616787 001 Russia and the People s Republic of China For use only on computer models equipped with a graphics subsystem with UMA memory and 616788 001 WWAN capability in Russia and the People s Republic of China For use only on computer models equipped with a graphics subsystem with UMA memory in the 616789 001 People s Republic of China For use only on computer models equipped with a graphics subsystem with UMA memory and 616790 001 WWAN capability in the People s Republic of China For use only on HP Compaq 6550b and 6450b computer models For use only on computer models equipped with an Intel HM57 graphics subsystem with discrete 613296 001 memory in all countries and regions except Russia and the People s Republic
150. o the memory module slot Reverse this procedure to install the expansion memory module 82 Chapter 4 Removal and replacement procedures WLAN module Description Spare part number Broadcom 4322 802 11 a b g WLAN module for use in Antigua and Barbuda Barbados Belize 582564 001 Canada the Cayman Islands Guam Puerto Rico Trinidad and Tobago the U S Virgin Islands and the United States Broadcom 4322 802 11 a b g WLAN module for use in Afghanistan Albania Algeria Andorra 582564 002 Angola Argentina Armenia Aruba Australia Austria Azerbaijan the Bahamas Bahrain Bangladesh Barbados Belarus Belgium Belize Benin Bermuda Bhutan Bolivia Bosnia and Herzegovina Botswana Brazil the British Virgin Islands Brunei Bulgaria Burkina Faso Burundi Cambodia Cameroon Cape Verde the Central African Republic Chad Chile Colombia Comoros the Congo Costa Rica Croatia Cyprus the Czech Republic Denmark Djibouti Dominica the Dominican Republic East Timor Ecuador Egypt El Salvador Equatorial Guinea Eritrea Estonia Ethiopia Fiji Finland France French Guiana Gabon Gambia Georgia Germany Ghana Gibraltar Greece Grenada Guadeloupe Guatemala Guinea Guinea Bissau Guyana Haiti Honduras Hong Kong Hungary Iceland India Indonesia Ireland Italy the Ivory Coast Jamaica Japan Jordan Kazakhstan Kenya Kiribati Kuwait Kyrgyzstan Laos Latvia Lebanon Lesotho Liberia Liechtenstein L
151. ons and fingerprint reader components 18 C Cable Kit contents 48 spare part number 48 spare part numbers 40 cables service considerations 68 chipset product description 2 components bottom 30 buttons and fingerprint reader 18 display 14 29 front 24 left side 27 pointing device 17 pointing devices 17 right side 25 computer feet locations 73 spare partnumber 73 Computer Setup accessing 150 157 Diagnostics menu 146 154 161 File menu 145 152 159 navigating and selecting 143 150 157 restoring factory settings 144 151 158 Security menu 153 160 System Configuration menu 147 155 162 using 150 157 computer specifications 165 connector pinout 1394 182 audio in jack 182 audio out jack 183 external monitor port 183 headphone 183 microphone 182 monitor port 183 network jack 184 RJ 45 jack 184 Universal Serial Bus USB port 185 connectors service considerations 68 D device configurations 147 155 162 Diagnostics menu 146 154 161 discs Driver Recovery 180 Operating System 180 Disk Sanitizer 153 160 diskette drive precautions 68 display assembly removal 108 spare partnumbers 34 108 display bezel spare part numbers 46 Display Cable Kit spare part numbers 47 display enclosure spare part numbers 47 Display Hinge Kit spare part number 46 display panel spare part numbers 47 display specifications 166 167 docking product description 7 DriveLock automatic 153 160 password 153 16
152. or use only on computer models equipped with a 14 0 in display assembly and TouchPad in Italy includes keyboard cable 613384 071 Keyboard for use only on computer models equipped with a 14 0 in display assembly and TouchPad in Spain includes keyboard cable 613384 081 Keyboard for use only on computer models equipped with a 14 0 in display assembly and TouchPad in Denmark includes keyboard cable 613384 091 Keyboard for use only on computer models equipped with a 14 0 in display assembly and TouchPad in Norway includes keyboard cable 613384 121 Keyboard for use only on computer models equipped with a 14 0 in display assembly and TouchPad in French Canada includes keyboard cable 613384 131 Keyboard for use only on computer models equipped with a 14 0 in display assembly and TouchPad in Portugal includes keyboard cable 613384 141 Keyboard for use only on computer models equipped with a 14 0 in display assembly and TouchPad in Turkey includes keyboard cable 613384 161 Keyboard for use only on computer models equipped with a 14 0 in display assembly and TouchPad in Latin America includes keyboard cable 613384 171 Keyboard for use only on computer models equipped with a 14 0 in display assembly and TouchPad in Saudi Arabia includes keyboard cable 613384 201 Keyboard for use only on computer models equipped with a 14 0 in display assembly and TouchPad in Brazil includes keyboard cable 613384 211 Keyboard for use only on computer model
153. ormation senem 180 Recovering the operating system and programs see 180 Linux backup and recovery RR 181 8 Connector pin assignments eiii aasian IEEE EIE C REP do Lie aba l os SERM IER BS RARE Lau PAREM S ERA DRE acis 182 JRDD M 182 Audio In microplionae inerte o vecta eoe rtu oH eee ee ugue E lo ase eee ed urea Dd uses tdt sre eure dba 182 Audio out headphone ssssssssssssseneeeee en ennemi en terri nennen rnit nnne nennen 183 External Weser toe 183 ISJ 45 Die tWOFK i ioi a evi iE verb ent cde aded eine ad deg vu vae PE v E RR egets reddes 184 FRIEV MOG CIM eearri rE shins ouedeeltndied ddarveck to ews ind accutane ee 184 Serial select models only oie tht eee eed eee ane eee 185 Umversal senal BUS srir 185 9 Power cord set regquireme mS isiin a ERA A UE FAR ER E ANRE RUE AREA 186 Requirements for all countries ssusicsiciniceenisnn a daa i e E a iiai 186 Requirements for specific countries and regions sssssssssssssee ene 187 Lui 188 eruca TL 188 DIS Play 188 lp ete 194 viii 1 Product description Category Product Name Description HP ProBook 6555b Notebook PC HP ProBook HP ProBook HP Pro
154. p Trusted Execution Technology select models only disabled by default Enable disable Dual Core CPU select models only enabled by default Enable Disable Unified Extensible Firmware Interface UEFI mode disabled by default Built In Device Options 148 Chapter 5 Computer Setup Enable disable the wireless button state enabled by default Enable disable embedded WWAN device radio select models only enabled by default Enable disable embedded Bluetooth device radio enabled by default Enable disable the Network Interface Controller LAN enabled by default Set the wake on LAN state Options include the following E Disabled o Boot to Network set by default E Follow Boot Order Enable disable the fingerprint device enabled by default Enable disable a modem device enabled by default Enable disable the embedded WLAN device enabled by default Enable disable LAN WLAN switching disabled by default Enable the ambient light sensor enabled by default Enable disable the Notebook Multibay device enabled by default Enable disable the integrated camera select models only enabled by default Select To do this Port Options all are enabled by default NOTE All port options are enabled by default e Enable disable the Smart Card slot e Enable disable the ExpressCard slot e Enable disable the serial port e Enable disable the parallel port e Enable disable the
155. ponents 47 Cable Kit 0 Item Description Spare part number Cable Kit 613352 001 1 Bluetooth module cable 2 Modem module cable includes RJ 11 connector 48 Chapter3 Illustrated parts catalog Mass storage devices Item Description Spare part number 1 Hard drive includes cable adapter bracket and 4 isolators 500 GB 7200 rpm 634919 001 320 GB 7200 rpm 603783 001 320 GB 7200 rpm SED 7 mm 641674 001 250 GB 7200 rpm 613353 001 160 GB 7200 rpm 620893 001 Hard Drive Hardware Kit not illustrated includes hard drive bracket and 4 screws For use with standard hard drives 630891 001 For use with 7 mm hard drives 691416 001 2 Solid state drive includes cable adapter bracket and 4 isolators 128 GB solid state drive 613356 001 80 GB solid state drive 625133 001 3 Optical drive includes bezel and bracket Blu ray ROM with LightScribe DVDRW SuperMulti Double Layer Drive 613358 001 DVD RW SuperMulti Double Layer Drive with LightScribe 613360 001 DVD ROM Drive 613359 001 Upgrade Bay Cradle not illustrated 613682 001 Mass storage devices 49 Plastics Kit Item Description Spare part number Plastics Kit For use only on computer models equipped with a 15 6 in display assembly 613344 001 For use only on computer models equipped with a 14 0 in display assembly 613343 001 Includes 1 Exp
156. pped with a 14 0 in display assembly with a pointing stick and TouchPad in Hungary includes keyboard cable 613332 251 Keyboard for use only on computer models equipped with a 14 0 in display assembly with a pointing stick and TouchPad in Russia includes keyboard cable 613332 261 Keyboard for use only on computer models equipped with a 14 0 in display assembly with a pointing stick and TouchPad in Bulgaria includes keyboard cable 613332 281 Keyboard for use only on computer models equipped with a 14 0 in display assembly with a pointing stick and TouchPad in Thailand includes keyboard cable 613332 291 Keyboard for use only on computer models equipped with a 14 0 in display assembly with a pointing stick and TouchPad in Japan includes keyboard cable 613332 A41 Keyboard for use only on computer models equipped with a 14 0 in display assembly with a pointing stick and TouchPad in Belgium includes keyboard cable 613332 A81 Keyboard for use only on computer models equipped with a 14 0 in display assembly with a pointing stick and TouchPad in the Czech Republic and Slovakia includes keyboard cable 613332 AB1 Keyboard for use only on computer models equipped with a 14 0 in display assembly with a pointing stick and TouchPad in Taiwan includes keyboard cable 613332 AD1 Keyboard for use only on computer models equipped with a 14 0 in display assembly with a pointing stick and TouchPad in South Korea includes keyboard c
157. pport for the device Q Serial XXXXXKXK IHR LIE I GS E M Product XXKXXXXX REBELDE LUE UE UELUT Warranty lylyOy Model XXXXXXX 72 Chapter 4 Removal and replacement procedures Computer feet The computer feet are adhesive backed rubber pads The feet are included in the Rubber Kit spare part number 613459 001 There are 7 rubber feet that attach to the base enclosure in the locations shown in the following illustration Component replacement procedures 73 Battery Description Spare part number 9 cell 93 WH battery 586031 001 8 cell 59 WH battery 581973 001 6 cell 55 WH battery 486296 001 6 cell 51 WH battery for use only on HP Compaq 6550b and 6450b computer models 627971 001 6 cell 51 WH battery for use only on HP Compaq 6555b and 6455b computer models 593578 001 6 cell 47 WH battery for use only on HP Compaq 6550b and 6450b computer models 486295 001 Before removing the battery follow these steps 1 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery 1 Turn the computer upside down on a flat surface
158. ps select models only Creating system restore points Recovering individual files Restoring the computer to a previous state Recovering information using recovery tools Ey NOTE For detailed instructions perform a search for these topics in Help and Support NOTE In case of system instability HP recommends that you print the recovery procedures and save them for later use Backing up your information Recovery after a system failure is as complete as your most current backup You should create your initial backup immediately after software setup As you add new software and data files you should continue to back up your system on a regular basis to maintain a reasonably current backup You can back up your information to an optional external hard drive a network drive or discs Note the following when backing up Store personal files in the Documents folder and back it up regularly Back up templates that are stored in their associated programs Save customized settings that appear in a window toolbar or menu bar by taking a screen shot of your settings The screen shot can be a time saver if you have to reset your preferences To create a screen shot 1 Display the screen you want to save 2 Copy the screen image To copy only the active window press alt fn prt sc To copy the entire screen press fn prt sc 3 Open a word processing document and then select Edit gt Paste Backup and recovery in Windows Vis
159. puter models equipped with a 15 6 in display assembly with a pointing stick TouchPad and a numeric keypad in Japan includes keyboard cable 613385 A41 Keyboard for use only on computer models equipped with a 15 6 in display assembly with a pointing stick TouchPad and a numeric keypad in Belgium includes keyboard cable 613385 A81 Keyboard for use only on computer models equipped with a 15 6 in display assembly with a pointing stick TouchPad and a numeric keypad in the Czech Republic and Slovakia includes keyboard cable 613385 AB1 Keyboard for use only on computer models equipped with a 15 6 in display assembly with a pointing stick TouchPad and a numeric keypad in Taiwan includes keyboard cable 613385 AD1 Keyboard for use only on computer models equipped with a 15 6 in display assembly with a pointing stick TouchPad and a numeric keypad in South Korea includes keyboard cable 613385 B31 Keyboard for use only on computer models equipped with a 15 6 in display assembly with a pointing stick TouchPad and a numeric keypad in the Netherlands includes keyboard cable 613385 B71 Keyboard for use only on computer models equipped with a 15 6 in display assembly with a pointing stick TouchPad and a numeric keypad in Sweden and Finland includes keyboard cable 613385 BA1 Keyboard for use only on computer models equipped with a 15 6 in display assembly with a pointing stick TouchPad and a numeric keypad in Slovenia includes keyboard cable 61338
160. r 8 Connector pin assignments Serial select models only 0000 O00000 Pin Signal 1 1 Data carrier detect 2 Received data 3 Transmitted data 4 Data terminal ready 5 Signal ground 6 Data set ready 7 Request to send 8 Clear to send 9 Ring indicator Universal Serial Bus Pin Signal 1 5 VDC 2 Data 3 Data 4 Ground Serial select models only 185 9 Power cord set requirements The wide range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC The 3 conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used Requirements for all countries The following requirements are applicable to all countries and regions e The length of the power cord set must be at least 1 5 m 5 0 ft and no more than 2 0 m 6 5 ft e A All power cord sets must be approved by an acceptable accredited agency responsible for evaluation in the country or region where the power cord set will be used e The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage rating of 125 or 250 V AC as required by the power system of each country or region e The appliance coupler
161. r removing connectors or test equipment 70 Chapter 4 Removal and replacement procedures Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation When seated wear a wrist strap connected to a grounded system Wrist straps are flexible straps with a minimum of one megohm 10 resistance in the ground cords To provide proper ground wear a strap snugly against the skin at all times On grounded mats with banana plug connectors use alligator clips to connect a wrist strap When standing use foot straps and a grounded floor mat Foot straps heel toe or boot straps can be used at standing workstations and are compatible with most types of shoes or boots On conductive floors or dissipative floor mats use foot straps on both feet with a minimum of one megohm resistance between the operator and ground To be effective the conductive strips must be worn in contact with the skin The following grounding equipment is recommended to prevent electrostatic damage Antistatic tape Antistatic smocks aprons and sleeve protectors Conductive bins and other assembly or soldering aids Nonconductive foam Conductive tabletop workstations with ground cords of one megohm resistance Static dissipative tables or floor mats with hard ties to the ground Field service kits Static awareness labels Material handling packages Nonconductive plastic bags tubes or boxes Metal tote boxes El
162. r use in Hungary 613384 211 For use in Iceland 613384 DD1 For use in Israel 613384 BB1 For use in Italy 613384 061 For use in Japan 613384 291 For use in Korea 613384 AD1 For use in Netherlands 613384 B31 For use in Norway 613384 091 For use in Portugal 613384 131 For use in Russia 613384 251 For use in Saudi Arabia 613384 171 For use in Slovenia 613384 BA1 For use in Spain 613384 071 For use in Sweden and Finland 613384 B71 For use in Switzerland 613384 BG1 For use in Taiwan 613384 AB1 For use in Thailand 613384 281 For use in Turkey 613384 141 For use in United Kingdom 613384 031 For use in the United States 613384 001 5 Palm rest For use only on computer models equipped with a 15 6 in display assembly and a 613339 001 fingerprint reader includes fingerprint reader board and cable For use only on computer models equipped with a 15 6 in display assembly but not a 613340 001 fingerprint reader For use only on computer models equipped with a 14 0 in display assembly and a 613338 001 fingerprint reader includes fingerprint reader board and cable For use only on computer models equipped with a 14 0 in display assembly but not a 613337 001 fingerprint reader 6 Top cover includes TouchPad TouchPad cable TouchPad button board and TouchPad button board cable For use only on computer models equipped with a 15 6 in display assembly and 2 button 613335 001 TouchPad For use only on computer models equipped with a 15 6 in disp
163. r use only on HP Compaq 6450b computer models equipped with a webcam includes 3 WLAN antenna transceivers and cables 2 WWAN antenna transceivers and cables microphones nameplate and logo 613376 001 14 0 in HD LED AG display assembly 1600 x 900 for use only on computer models not equipped with a webcam includes 3 WLAN antenna transceivers and cables 2 WWAN antenna transceivers and cables microphones nameplate and logo 613377 001 14 0 in HD LED BV display assembly 1366 x 768 WWAN for use only on HP Compaq 6450b computer models not equipped with a webcam includes 3 WLAN antenna transceivers and cables 2 WWAN antenna transceivers and cables microphones nameplate and logo 613378 001 14 0 in HD LED BV display assembly 1366 x 768 WWAN for use only on HP Compaq 6450b computer models equipped with a webcam includes 3 WLAN antenna transceivers and cables 2 WWAN antenna transceivers and cables microphones nameplate and logo 613379 001 613380 001 14 0 in HD LED AG display assembly for use only on computer models equipped with a webcam includes 3 WLAN antenna transceivers and cables 2 WWAN antenna transceivers and cables microphones nameplate and logo 14 0 in HD LED AG display assembly 1600 x 900 for use only on computer models equipped with a webcam includes 3 WLAN antenna transceivers and cables 2 WWAN antenna transceivers and cables microphones nameplate and logo
164. r use only on HP Compaq 6550b and 6450b computer models equipped with a graphics 613350 001 subsystem with discrete memory For use only on HP Compaq 6550b and 6450b computer models equipped with a graphics 613351 001 subsystem with UMA memory Heat sink for use on the SouthBridge chipset 615956 001 11 ExpressCard assembly For use only on computer models equipped with a 15 6 in display assembly 613316 001 For use only on computer models equipped with a 14 0 in display assembly 613315 001 Smart Card Reader not illustrated factory installed on select models only Smart Card Reader HF 622597 001 Smart Card Reader 534043 001 40 Chapter 3 Illustrated parts catalog Item Description Spare part number 12 Memory modules 2 1600 MHz DDR3 PC3 12800 shared 4096 MB 641369 002 2048 MB 652972 002 1024 MB 598859 002 13 RTC battery For use only on HP Compaq 6550b and 6450b computer models 449137 001 14 Optical drive connector board for use only on computer models equipped with a 15 6 in 613314 001 display assembly 15 Serial connector and cable for use only on computer models equipped with a 15 6 in 613313 001 display assembly 16 System board includes replacement thermal material For use only on HP Compaq 6555b and 6455b computer models For use only on computer models equipped with a graphics subsystem with UMA memory 613397 001 in all countries and regions except Ru
165. recovery process reformats and completely erases the hard drive All files you have created and any software installed on the computer are permanently removed The recovery process reinstalls the original operating system software and drivers Software drivers and updates not installed by HP must be manually reinstalled To recover your operating system and programs follow these steps 1 If possible back up all personal files Insert the Operating System disc into the optical drive Shut down the computer 2 3 4 Turn on the computer 5 Follow the on screen instructions to install the operating system 6 After the operating system is installed remove the Operating System disc and insert the Driver Recovery disc 7 Follow the on screen instructions to install the drivers and programs 180 Chapter 7 Backup and recovery Linux backup and recovery Use the instructions in this section if SUSE Linux SLED 11 is installed on your computer To protect your information back up your files and folders Then if the system fails you can restore your important files from copies You can also use the options listed in this section to restore the operating system and programs that were installed at the factory A CAUTION Using f11 completely erases hard drive contents and reformats the hard drive All files you have created and any software installed on the computer are permanently removed The f11 recovery tool reinstalls the orig
166. reen instructions Computer Setup in Windows 7 143 2 3 Ey NOTE You can use either a pointing device TouchPad pointing stick or USB mouse or the keyboard to navigate and make selections in Computer Setup Press f10 to enter BIOS Setup Select the File Security Diagnostics or System Configuration menu To exit Computer Setup menus choose one of the following methods To exit Computer Setup menus without saving your changes click the Exit icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File Ignore changes and exit and then press enter To save your changes and exit Computer Setup menus click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File Save changes and exit and then press enter Your changes go into effect when the computer restarts Restoring factory settings in Computer Setup Ey NOTE Restoring defaults will not change the hard drive mode To return all settings in Computer Setup to the values that were set at the factory follow these steps 1 e wa mm OM Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter BIOS Setup Use a pointing device or the arrow keys to select File Restor
167. regulated because of environmental considerations For disposal or recycling information contact your local authorities or see the Electronic Industries Alliance EIA Web site at http www eiai org This section provides disassembly instructions for the display assembly The display assembly must be disassembled to gain access to the backlight 1 and the liquid crystal display LCD panel 2 oO Ey NOTE The procedures provided in this chapter are general disassembly instructions Specific details such as screw sizes quantities and locations and component shapes and sizes can vary from one computer model to another 188 Chapter 10 Recycling Perform the following steps 1 Remove all screw covers 1 and screws 2 that secure the display bezel to the display assembly 2 Lift up and out on the left and right inside edges 1 and the top and bottom inside edges 2 of the display bezel until the bezel disengages from the display assembly 3 Remove the display bezel 3 Display 189 4 Disconnect all display panel cables 1 from the display inverter and remove the inverter 2 5 Remove all screws 1 that secure the display panel assembly to the display enclosure 6 Remove the display panel assembly 2 from the display enclosure 7 Turn the display panel assembly upside down 8 Remove all screws that secure the display panel frame to the display panel 9 Use a sharp edged tool to c
168. ress the button to shut down the computer e When the computer is in the Sleep state Windows 7 and Windows Vista or Standby Windows XP press the button briefly to exit Sleep or Standby e When the computer is in Hibernation press the button briefly to exit Hibernation If the computer has stopped responding and Windows shutdown procedures are ineffective press and hold the power button for at least 5 seconds to turn off the computer To learn more about your power settings select one of the following e n Windows 7 and Windows Vista select Start gt Control Panel gt System and Maintenance gt Power Options o In Windows XP select Start gt Control Panel gt Performance and Maintenance Power Options 2 3 QuickLook button QuickWeb button e When the computer is off press the button to open HP QuickLook e When the computer is on press the button to open Software Setup NOTE If Software Setup is not available the default Web browser opens e When the computer is off press the button to open HP QuickWeb e When the computer is on press the button to open the default Web browser 4 Wireless button Turns the wireless feature on or off but does not establish a wireless connection 5 Volume mute button Mutes and restores speaker sound 6 Volume down button Decreases computer volume 7 Volume up button Increases computer volume
169. ressCard slot bezel 2 Mass storage device cover includes 2 captive screws 3 Memory module compartment cover includes 1 captive screw 4 Bluetooth module compartment cover includes 1 captive screw 5 Wireless module compartment cover includes 2 captive screws 6 Optical drive slot bezel 50 Chapter 3 Illustrated parts catalog Miscellaneous parts Description Spare part number AC adapter 90 W PFC HP Smart adapter 609940 001 90 W PFC EM HP Smart adapter 609947 001 65 W PFC RC V HP Smart adapter 609939 001 65 W PFC RC V EM HP Smart adapter 609948 001 Power cord For use in Argentina 490371 D01 For use in Brazil 490371 201 For use in Denmark 490371 081 For use in Europe the Middle East and Africa 490371 021 For use in Israel 490371 BB1 For use in Italy 490371 061 For use in South Africa 490371 AR1 For use in Switzerland 490371 111 For use in the United Kingdom and Singapore 490371 031 For use in Singapore and the United Kingdom 490371 031 Screw Kit 613345 001 Hex HM5 0x10 0 screw lock Phillips PM3 0x3 0 screw Phillips PM2 5x13 0 captive screw Phillips PM2 5x11 0 captive screw Phillips PM2 5x9 0 captive screw Phillips PM2 5x6 0 screw Phillips PM2 0x6 0 captive screw Phillips PM2 0x5 0 screw Phillips PM2 0x3 0 screw Slotted Torx T8M2 5x11 0 screw Slotted Torx T8M2 5x7 0 screw Miscellaneous parts 51 Sequential part number listing Spare part number
170. rnation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 74 Remove the keyboard see Keyboard on page 90 Remove the RTC battery A Useathin non conductive tool to remove the RTC battery from the socket on the system board Reverse this procedure to install the RTC battery When installing the RTC battery make sure the sign faces up 96 Chapter 4 Removal and replacement procedures Switch cover B NOTE The switch cover spare part kit includes the capacitive board and cable Description Spare part number For use only on computer models equipped with a 15 6 in display assembly 613342 001 For use only on computer models equipped with a 14 0 in display assembly 613341 001 Before removing the switch cover follow these steps 1 o N 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the ba
171. rograms and drivers that were installed at the factory Software not installed at the factory must be reinstalled To recover the original hard drive image using f11 follow these steps 1 If possible back up all personal files 2 If possible check for the presence of the HP Recovery partition To find the partition select Start Computer EJ NOTE If the HP Recovery partition has been deleted you must recover your operating system and programs using the Windows Vista operating system DVD and the Driver Recovery disc both purchased separately For additional information refer to the Using a Windows Vista operating system DVD purchased separately section in this guide 3 Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen 4 Press f11 while the Press lt F11 gt for recovery message is displayed on the screen 5 Follow the on screen instructions Backup and recovery in Windows Vista 177 Using a Windows Vista operating system DVD purchased separately If you are unable to boot start up your computer you must purchase a Windows Vista operating system DVD to reboot the computer and repair the operating system Make sure that your most recent backup stored on discs or on an external drive is easily accessible To order a Windows Vista operating system DVD go to http www hp com support select your country or r
172. s 2 in the optical drive and battery bays that secure the top cover to the base enclosure 3 Turn the computer right side up with the front toward you E NOTE Step 4 applies only to computer models equipped with a 15 6 in display assembly 4 Remove the nine slotted Torx T8M2 5x7 0 screws 1 and the two slotted Torx T8M2 5x11 0 screws 2 that secure the top cover to the base enclosure Ef NOTE Step 5 applies only to computer models equipped with a 14 0 in display assembly Component replacement procedures 121 5 Remove the six slotted Torx T8M2 5x7 0 screws 1 and the two slotted Torx T8M2 5x11 0 screws 2 that secure the top cover to the base enclosure 6 Lift the rear edge 1 of the top cover until it detaches from the base enclosure 7 Remove the top cover 2 by lifting it straight up Reverse this procedure to install the top cover 122 Chapter 4 Removal and replacement procedures Smart Card Reader Description Spare part number Smart Card Reader HF 622597 001 Smart Card Reader 534043 001 Before removing the Smart Card Reader follow these steps 1 ON Pm om Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC ou
173. s equipped with a 14 0 in display assembly and TouchPad in Hungary includes keyboard cable 613384 251 Keyboard for use only on computer models equipped with a 14 0 in display assembly and TouchPad in Russia includes keyboard cable 613384 261 Keyboard for use only on computer models equipped with a 14 0 in display assembly and TouchPad in Bulgaria includes keyboard cable 613384 281 Keyboard for use only on computer models equipped with a 14 0 in display assembly and TouchPad in Thailand includes keyboard cable 613384 291 Keyboard for use only on computer models equipped with a 14 0 in display assembly and TouchPad in Japan includes keyboard cable 60 Chapter3 Illustrated parts catalog Spare part number Description 613384 A41 Keyboard for use only on computer models equipped with a 14 0 in display assembly and TouchPad in Belgium includes keyboard cable 613384 A81 Keyboard for use only on computer models equipped with a 14 0 in display assembly and TouchPad in the Czech Republic and Slovakia includes keyboard cable 613384 AB1 Keyboard for use only on computer models equipped with a 14 0 in display assembly and TouchPad in Taiwan includes keyboard cable 613384 AD1 Keyboard for use only on computer models equipped with a 14 0 in display assembly and TouchPad in South Korea includes keyboard cable 613384 B31 Keyboard for use only on computer models equipped with a 14 0 in display assembly and TouchPad in the
174. s only disabled by default When enabled the processor can disable some virus code execution which helps to improve computer security SATA Serial Advanced Technology Attachment device mode The following options are available o AHCI Advanced Host Controller Interface o IDE Integrated Drive Electronics Computer Setup in Windows Vista 155 Select Built In Device Options To do this NOTE Availability of the options above varies by computer model Enable disable HP QuickLook 2 enabled by default Enable disable Virtualization Technology select models only disabled by default Enable disable Dual Core CPU enabled by default Enable Disable Unified Extensible Firmware Interface UEFI mode enabled by default Enable disable the wireless button state enabled by default Enable disable embedded WWAN device radio enabled by default Enable disable embedded Bluetooth device radio enabled by default Enable disable the Network Interface Controller LAN enabled by default Set the wake on LAN state Options include the following o Disabled Boot to Network set by default E Follow Boot Order Enable disable the optical disc drive enabled by default Enable disable the microphone Enable disable a modem device enabled by default Enable disable the embedded WLAN device enabled by default Enable disable LAN WLAN switching disabled by default Enable disable
175. splay assembly 613311 001 Before removing the flash media 1394 board follow these steps Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power cord Remove the battery see Battery on page 74 a eS d A Remove the following components a Bluetooth module see Bluetooth module on page 76 b Mass storage device see Mass storage device on page 78 c Optical drive see Optical drive on page 88 d Keyboard see Keyboard on page 90 e Switch cover see Switch cover on page 97 f Palmrest see Palm rest on page 100 g Display assembly see Display assembly on page 108 h Top cover see Top cover on page 120 Remove the flash media 1394 board 1 Release the ZIF connector to which the flash media 1394 board cable is attached and then disconnect the flash media 1394 board cable 1 from the system board 2 Remove the slotted Torx T8M2 5x7 0 screw 2 that secures the flash media 1394 board to the base enclosure 3 Liftthe left side 3 of the flash media 1394 board to release the connectors from the openings in the base enclosure 132 Chapter 4 Removal and replacement procedures 4 Remove the flash media 1394 board by sliding it up and to the left 4 Reverse this procedure to i
176. ssia and the People s Republic of China For use only on computer models equipped with a graphics subsystem with UMA memory 613398 001 and WWAN capability in all countries and regions except Russia and the People s Republic of China For use only on computer models equipped with a graphics subsystem with UMA memory 616787 001 in Russia and the People s Republic of China For use only on computer models equipped with a graphics subsystem with UMA memory 616788 001 and WWAN capability in Russia and the People s Republic of China For use only on computer models equipped with a graphics subsystem with UMA memory 616789 001 in the People s Republic of China For use only on computer models equipped with a graphics subsystem with UMA memory 616790 001 and WWAN capability in the People s Republic of China For use only on HP Compaq 6550b and 6450b computer models For use only on computer models equipped with an Intel HM57 graphics subsystem with 613296 001 discrete memory in all countries and regions except Russia and the People s Republic of China For use only on computer models equipped with an Intel HM57 graphics subsystem with 613297 001 discrete memory and WWAN capability in all countries and regions except Russia and the People s Republic of China For use only on computer models equipped with an Intel QM57 graphics subsystem with 613298 001 discrete memory and WWAN capability in all countries and regions except Russia and the People s Repub
177. supported by your computer File menu Select To do this System Information e View identification information for the computer and the batteries in the system e View specification information for the processor cache and memory size system ROM video revision and keyboard controller version Set System Date and Time Set or change the date and time on the computer Restore defaults Replace the configuration settings in Computer Setup with the original factory settings Hard drive mode password settings and security settings are not changed when you restore the factory settings Ignore changes and exit Cancel any changes entered during the current session Then exit and restart the computer Save changes and exit Save any changes entered during the current session Then exit and restart the computer Your changes go into effect when the computer restarts 152 Chapter 5 Computer Setup Security menu f NOTE Some of the menu items listed in this section may not be supported by your computer Select To do this Setup BIOS Administrator Password Set up a BIOS administrator password User Management requires a BIOS administrator password e Create a new BIOS user account e View a list of ProtectTools users Password Policy requires a BIOS administrator password Revise password policy criteria HP SpareKey Enable disable HP SpareKey disabled by default Always Prompt for HP
178. t incorrect insertion of the WWAN module into the WWAN module slot Y 4 bi 1 n s ze i i 5 NOTE Ifthe WWAN antennas are not connected to the terminals on the WWAN module the protective sleeves must be installed on the antenna connectors as shown in the following illustration Reverse this procedure to install the WWAN module Component replacement procedures 87 Optical drive Ey NOTE The optical drive spare part kit includes an optical drive bezel and bracket Description Spare part number Blu ray ROM with LightScribe DVD RW SuperMulti Double Layer Drive 613358 001 DVD RW and CD RW SuperMulti Double Layer Drive 613360 001 DVD ROM Drive 613359 001 Upgrade Bay Cradle 613682 001 Before removing the optical drive follow these steps 1 4 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 74 Remove the optical drive 1 2 88 Chapter 4 Position the computer with the front toward you Loosen the Phillips PM2 5x11 0 captive screw 1 that secures the optical drive to the computer Insert
179. ta 175 The screen image is added to the document 4 Save the document e When backing up to discs use any of the following types of discs purchased separately CD R CD RW DVD R DVD R DL DVD R DVD R DL or DVD RW The discs you use will depend on the type of optical drive installed in your computer Ey NOTE DVDs and DVDs with double layer DL support store more information than CDs so using them for backup reduces the number of recovery discs required e When backing up to discs number each disc before inserting it into the optical drive of the computer To create a backup using Backup and Restore Center follow these steps Ey NOTE Be sure that the computer is connected to AC power before you start the backup process NOTE The backup process may take over an hour depending on file size and the speed of the computer 1 Select Start gt All Programs gt Maintenance gt Backup and Restore Center 2 Follow the on screen instructions to back up your entire computer select models only or your files NOTE Windows includes the User Account Control feature to improve the security of your computer You may be prompted for your permission or password for tasks such as installing software running utilities or changing Windows settings Refer to Help and Support for more information Performing a recovery In case of system failure or instability the computer provides the following tools to recover your fil
180. tenna cables For use only on HP Compaq 6455b and 6450b Notebook PC models 14 0 in HD LED AG 1366x768 613372 001 14 0 in HD LED AG 1600x900 613376 001 14 0 in HD LED AG 1366x768 with WWAN capability includes 2 WWAN antenna 613381 001 cables 14 0 in HD LED AG 1600x900 with WWAN capability includes 2 WWAN antenna 613379 001 cables 14 0 in HD LED AG 1366x768 with webcam 613373 001 14 0 in HD LED AG 1600x900 with webcam 613380 001 14 0 in HD LED AG 1366x768 with webcam and WWAN capability includes 2 WWAN 613383 001 antenna cables 14 0 in HD LED AG 1600x900 with webcam and WWAN capability includes 2 WWAN 613382 001 antenna cables 14 0 in HD LED BV 1366x768 613374 001 14 0 in HD LED BV 1366x768 with WWAN capability includes 2 WWAN antenna cables 613377 001 14 0 in HD LED BV 1366x768 with webcam and WWAN capability includes 2 WWAN 613375 001 antenna cables 14 0 in HD LED BV 1366x768 with webcam and WWAN capability includes 2 WWAN 613378 001 antenna cables NOTE See Display assembly components on page 46 for display assembly internal component spare part information 2 Switch cover includes capacitive board and cable For use only on computer models equipped with a 15 6 in display assembly 613342 001 For use only on computer models equipped with a 14 0 in display assembly 613341 001 3 Power button board includes cable 6
181. ter from the computer 4 Remove the battery see Battery on page 74 5 Remove the following components a Keyboard see Keyboard on page 90 b Switch cover see Switch cover on page 97 c Fan see Fan on page 102 d Heatsink see Heat sink on page 104 Remove the processor 1 Use a flat bladed screwdriver to turn the processor locking screw 1 one half turn counterclockwise until you hear a click 2 Liftthe processor 2 straight up and remove it B NOTE When you install the processor the gold triangle 3 on the processor must be aligned with the triangle 4 embossed on the processor socket Component replacement procedures 107 Reverse this procedure to install the processor Display assembly SP NOTE The display assembly spare part kit includes 3 WLAN antenna transceivers and cables microphones nameplate and logo Description Spare part number For use only on HP Compaq 6555b 6550b and 6455b computer models 15 6 HD LED AG 1366x768 613361 001 15 6 HD LED WVA AG 1600x900 613366 001 15 6 HD LED AG 1366x768 WWAN 613369 001 15 6 HD LED WVA AG 1600x900 WWAN 613367 001 15 6 HD LED AG with webcam 1366x768 613362 001 15 6 HD LED WVA AG with webcam 1600x900 613368 001 15 6 HD LED AG with webcam 1600x900 WWAN 613371 001 15 6 HD LED WVA AG with webcam 1600x900 WWAN 613370 001 14 0 HD LED AG 1366x768 613372 00
182. tion Category Description HP ProBook HP ProBook HP ProBook HP ProBook 6555b 6455b 6550b 6450b Notebook Notebook PC Notebook PC Notebook PC PC Media Card Reader supporting the V Y Y V following optional digital card formats e Memory Stick e Memory Stick Pro e Memory Stick Duo adapter required e Memory Stick Duo Pro adapter required e MultiMediaCard e MultiMediaCard HS e Secure Digital SD Memory Card e Secure Digital SD High Capacity Memory Card e Secure Digital SD HS Memory Card e xD Picture Card Docking Docking supported through the HP VN V V V Advanced 120W Docking Station and HP 90W Docking Station Ports 1394a Y Y Y Y Accessory battery connector Y Y Y Y VGA Dsub 15 pin supporting Y Y Y Y 1600 x 1200 external resolution at 75 Hz hot plug unplug and auto detection for correct output to wide aspect vs standard aspect video Docking connector V Y Y Y Display port Y Y Y Y Multi pin AC power Y Y Y Y RJ 11 modem Y Y Y Y RJ 45 Ethernet includes link and vV Y Y Y activity lights Serial y Stereo headphone Y Y Y Y Stereo microphone Y Y Y Y USB v 2 0 V V Y Y USB v 2 0 eSATA combo V Y Y Y 8 Category Description HP ProBook HP ProBook HP ProBook HP ProBook 6555b 6455b 6550b 6450b Notebook Notebook PC Notebook PC Notebook PC PC Keyboard Full sized keyboard with spill V V V Y pointing device resistant design and drains
183. tlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 74 Remove the following components Bluetooth module see Bluetooth module on page 76 Mass storage device see Mass storage device on page 78 Optical drive see Optical drive on page 88 Keyboard see Keyboard on page 90 Switch cover see Switch cover on page 97 Palm rest see Palm rest on page 100 Display assembly see Display assembly on page 108 Remove the Smart Card Reader 1 2 Use a flat bladed screwdriver 1 to release the hooks 2 on each side of the Smart Card Reader from the edges of the base enclosure Press in on the Smart Card Reader 3 to release it from the ExpressCard assembly Component replacement procedures 123 3 Remove the Smart Card Reader 4 from the ExpressCard assembly 4 Reverse this procedure to install the Smart Card reader 124 Chapter 4 Removal and replacement procedures ExpressCard assembly Description Spare part number For use only on computer models equipped with a 15 6 in display assembly 613316 001 For use only on computer models equipped with a 14 0 in display assembly 613315 001 Before removing the ExpressCard assembly follow these steps 1 ON Pm om Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect
184. ttery see Battery on page 74 Remove the keyboard see Keyboard on page 90 Remove the switch cover 1 2 Turn the computer upside down with the front toward you Remove the three Phillips PM2 0x3 0 screws that secure the switch cover to the computer Turn the computer display side up with the front toward you Open the computer as far as possible Release the ZIF connector to which the LED board cable 1 is attached and then disconnect the LED board cable from the system board Component replacement procedures 97 6 Liftthe left and right sides of the switch cover 2 until it detaches from the computer 7 Remove the switch cover Reverse this procedure to install the switch cover 98 Chapter 4 Removal and replacement procedures Power button board Description Spare part number Power button board includes cable 613310 001 Before removing the power button board follow these steps 1 ON 4 5 Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer Remove the battery see Battery on page 74 Remove the switch cover see Switch cover on page 97 Remove the
185. uinea Paraguay the People s Republic of China Peru the Philippines Poland Portugal Qatar the Republic of Moldova Romania Russia Rwanda Samoa San Marino Sao Tome and Principe Saudi Arabia Senegal Serbia the Seychelles Sierra Leone Singapore Slovakia Slovenia the Solomon Islands Somalia South Africa South Korea Spain Sri Lanka St Kitts and Nevis St Lucia St Vincent Suriname Swaziland Sweden Switzerland Taiwan Tajikistan Tanzania Thailand Togo Tonga Tunisia Turkey Turkmenistan Tuvalu Uganda Ukraine the United Arab Emirates the United Kingdom Uruguay Uzbekistan Vanuatu Venezuela Vietnam Yemen Zaire Zambia and Zimbabwe Broadcom BCM94313HMG2L 802 11 b g n 1 x 1 Half MiniCard 593836 001 Intel Centrino Wireless N 1000 802 11 b g n 1x2 WLAN module 593530 001 Intel Centrino Advanced N6200 802 11 a b g n 2x2 WLAN module 572509 001 25 Mass storage device Hard drive includes bracket and screws e 500 GB 7200 rpm 634919 001 44 Chapter 3 Illustrated parts catalog Item Description Spare part number e 320 GB 7200 rpm 603783 001 e 320 GB 7200 rpm SED 7 mm 641674 001 250 GB 7200 rpm 613353 001 160 GB 7200 rpm 620893 001 Hard Drive Hardware Kit not illustrated includes hard drive bracket and 4 screws For use with standard hard drives 630891 001 For use with 7 mm hard drives 691416 001 Solid state drive includes bracket e 128 GB 2
186. umber 129 spare partnumbers 42 specifications Blu ray ROM with LightScribe DVD R RW SuperMulti DL Drive 169 computer 165 display 166 167 DVD RW and CD RW SuperMulti Double Layer Drive 170 DVD ROM Drive 171 hard drive 168 optical drive 169 170 171 start up test 146 154 161 static shielding materials 71 switch cover removal 97 spare partnumbers 35 system board removal 134 spare partnumbers 41 134 System Configuration menu 147 155 162 system date and time 145 152 159 System Diagnostics menu 154 161 System fan system IDs system information 144 146 147 155 162 153 160 145 152 159 T tools required 67 top cover removal 120 spare partnumbers 39 120 TouchPad location 17 TouchPad button 17 transporting guidelines 70 TXT Intel Trusted Execution Technology 148 U Unified Extensible Firmware Interface UEFI mode 148 156 163 Universal Serial Bus USB port connector pinout 185 Upgrade Bay Cradle spare part number 44 49 88 USB legacy support 150 155 157 162 143 147 V Virtualization Technology 148 156 163 Ww webcam panel spare part number 46 webcam product description 5 Windows applications key 15 16 Windows Backup utility 179 180 Windows logo key 15 16 Windows recovery 176 180 Windows Vista operating system DVD 178 wireless lights 21 22 wireless module product description 6 WLAN module removal 83 spare partnumbers 44 83 workstation guidelines 7
187. umeric keypad in Taiwan includes keyboard cable 613386 AD1 Keyboard for use only on computer models equipped with a 15 6 in display assembly TouchPad and a numeric keypad in South Korea includes keyboard cable 613386 B31 Keyboard for use only on computer models equipped with a 15 6 in display assembly TouchPad and a numeric keypad in the Netherlands includes keyboard cable 613386 B71 Keyboard for use only on computer models equipped with a 15 6 in display assembly TouchPad and a numeric keypad in Sweden and Finland includes keyboard cable Sequential part number listing 63 Spare part number Description 613386 BA1 Keyboard for use only on computer models equipped with a 15 6 in display assembly TouchPad and a numeric keypad in Slovenia includes keyboard cable 613386 BB1 Keyboard for use only on computer models equipped with a 15 6 in display assembly TouchPad and a numeric keypad in Israel includes keyboard cable 613386 BG1 Keyboard for use only on computer models equipped with a 15 6 in display assembly TouchPad and a numeric keypad in Switzerland includes keyboard cable 613386 DD1 Keyboard for use only on computer models equipped with a 15 6 in display assembly TouchPad and a numeric keypad in Iceland includes keyboard cable 613386 DJ1 Keyboard for use only on computer models equipped with a 15 6 in display assembly TouchPad and a numeric keypad in
188. ut the tape 1 that secures the sides of the display panel to the display panel frame 190 Chapter 10 Recycling 10 Remove the display panel frame 2 from the display panel 11 Remove the screws 1 that secure the backlight cover to the display panel 12 Liftthe top edge of the backlight cover 2 and swing it outward o 13 Remove the backlight cover 14 Turn the display panel right side up Display 191 15 Remove the backlight cables 1 from the clip 2 in the display panel 16 Turn the display panel upside down 17 Remove the backlight frame from the display panel AWARNING The backlight contains mercury Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury 18 Remove the backlight from the backlight frame 192 Chapter 10 Recycling 19 20 21 22 Disconnect the display cable 1 from the LCD panel Remove the screws 2 that secure the LCD panel to the display rear panel Release the LCD panel 3 from the display rear panel Release the tape 4 that secures the LCD panel to the display rear panel 23 Remove the LCD panel 24 Recycle the LCD panel and backlight Display 193 Index Symbols Numerics 1394 connector pinout 182 A AC adapter spare part numbers 51 AMT options 149 AMT setup prompt CTRL P 149 firmware progress event support 149 firmware verbosity 149 ter
189. uter fan starts up automatically to cool internal components and prevent overheating It is normal for the internal fan to cycle on and off during routine operation 7 Hard drive bay Holds the hard drive 8 Memory module compartment Contains an expansion memory module slot 30 Chapter2 External component identification Item Component Description 9 HP Mobile Broadband Module compartment Contains an HP Mobile Broadband Module select models only NOTE To prevent an unresponsive system replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region If you replace the module and then receive a warning message remove the module to restore computer functionality and then contact technical support through Help and Support 10 Bluetooth compartment Contains a Bluetooth device Bottom components 31 3 Illustrated parts catalog Service tag When ordering parts or requesting information provide the computer serial number and model description provided on the service tag Ey NOTE The computer battery must be removed to access the service tag 1 Product name This is the product name affixed to the front of the device 2 Serial number s n This is an alphanumeric identifier that is unique to each product 3 Part number Product number p n This number provides specific inform
190. ve your changes and exit Computer Setup menus click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the tab key and the arrow keys to select File Save changes and exit and then press enter Your changes go into effect when the computer restarts Restoring factory settings in Computer Setup E NOTE Restoring defaults will not change the hard drive mode To return all settings in Computer Setup to the values that were set at the factory follow these steps 1 em g Jm Turn on or restart the computer and then press esc while the Press the ESC key for Startup Menu message is displayed at the bottom of the screen Press f10 to enter BIOS Setup Use a pointing device or the arrow keys to select File Restore defaults Follow the on screen instructions To save your changes and exit click the Save icon in the lower left corner of the screen and then follow the on screen instructions Use the arrow keys to select File gt Save changes and exit and then press enter Your changes go into effect when the computer restarts Bj NOTE Your password settings and security settings are not changed when you restore the factory settings Computer Setup in Windows Vista 151 Computer Setup menus The menu tables in this section provide an overview of Computer Setup options E NOTE Some of the Computer Setup menu items listed in this chapter may not be
191. ver see Top cover on page 120 Remove the modem module 1 Remove the Phillips PM2 0x5 0 screw 1 that secures the modem module to the system board 2 Lift the right side 2 of the modem module to disconnect it from the system board Component replacement procedures 127 3 Disconnect the modem module cable 3 from the modem module Reverse this procedure to install the modem module 128 Chapter 4 Removal and replacement procedures Speaker assembly EY NOTE The speaker assembly spare part kit includes a cable Description Spare part number For use only on computer models equipped with a 15 6 in display assembly 613348 001 or 663947 001 For use only on computer models equipped with a 14 0 in display assembly 613347 001 or 663946 001 Before removing the speaker assembly follow these steps 1 ON 9v o Shut down the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system Disconnect all external devices connected to the computer Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC Adapter from the computer Remove the battery see Battery on page 74 Remove the following components a b Bluetooth module see Bluetooth module on page 76 Mass storage device see Mass storage device on page 78 Optical drive
192. with the front toward you 2 Slide the battery release latch 1 to release the battery 3 Remove the battery 2 74 Chapter 4 Removal and replacement procedures Insert the battery into the battery bay until it is seated The battery release latch automatically locks the battery into place SIM NOTE The SIM is provided by the end user as a security measure for the WWAN module The SIM should be removed placed into a static dissipative container and then replaced when the computer is reassembled Before removing the SIM follow these steps 1 Shutdown the computer If you are unsure whether the computer is off or in Hibernation turn the computer on and then shut it down through the operating system 2 Disconnect all external devices connected to the computer 3 Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer 4 Remove the battery see Battery on page 74 Remove the SIM 1 Press in on the SIM 1 to release it from the SIM slot 2 Remove the SIM 2 from the SIM slot Insert the SIM into the SIM slot and gently push the SIM into the slot until it is firmly seated Component replacement procedures 75 Bluetooth module Ey NOTE The Bluetooth module spare part kit does not include a Bluetooth module cable The Bluetooth module cable is included in the Cable Kit spare part numbers 613352 001
193. wo microphones but not a webcam 615959 001 Display Cable Kit for use only on computer models equipped with two microphones and a webcam 616343 001 AMD Athlon Il Dual Core P340 2 2 GHz processor 25W 1 MB L2 cache 616344 001 AMD Phenom II Dual Core Mobile N640 2 9 GHz processor 35W 2 MB L2 cache 616345 001 AMD Phenom II Triple Core Mobile N850 2 2 GHz processor 35W 1 5 MB L2 cache 616346 001 AMD Phenom Il Quad Core Mobile N950 2 1 GHz processor 35W 2 MB L2 cache 616787 001 AMD UMA system board for use only on HP Compaq 6555b and 6455b computer models in Russia and China includes replacement thermal material 616788 001 AMD UMA WWAN system board for use only on HP Compaq 6555b and 6455b computer models in Russia and China includes replacement thermal material 616789 001 AMD UMA system board for use only on HP Compaq 6555b and 6455b computer models in the People s Republic of China includes replacement thermal material 64 Chapter3 Illustrated parts catalog Spare part number Description 616790 001 AMD UMA WWAN system board for use only on HP Compaq 6555b and 6455b computer models in the People s Republic of China includes replacement thermal material 620893 001 160 GB 7200 rpm hard drive includes bracket 622597 001 Smart Card Reader HF factory installed on select models only 623176 001 14 0 in HD AG LED SVA LVDS display panel 624236 001
194. y to move the heat sink from side to side to detach it 2 Liftthe right side of the heat sink 2 until it rests at an angle 104 Chapter 4 Removal and replacement procedures 3 Release the heat sink 3 by sliding it up and to the right at an angle 4 Remove the heat sink B NOTE The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board each time the heat sink is removed e Thermal paste is used on the processor 1 and the heat sink section 2 that services it e Thermal pads are used on the Northbridge chip 3 and the heat sink section 4 that services it e Thermal pads are used on the Southbridge chip 5 and the heat sink section 6 that services it Replacement thermal material is included with all system board and heat sink spare part kits Component replacement procedures 105 Reverse this procedure to install the heat sink Processor Ey NOTE The processor spare part kit includes replacement thermal material Description Spare part number For use only on HP Compaq 6555b and 6455b computer models AMD Phenom II Quad Core Mobile N970 2 2 GHz processor 35W 2 MB L2 cache 635496 001 AMD Phenom II Quad Core Mobile N950 2 1 GHz processor 35W 2 MB L2 cache 616346 001 AMD Phenom Il Quad Core Mobile N930 2 0 GHz processor 35W 2 MB L2 cache 594169 001 AMD Phenom II Triple Core Mobile N870 2 3 GHz processor 35W
195. ystem e Error Log Displays a log file if any errors have occurred Computer Setup in Windows XP 161 System Configuration menu Ey NOTE Some of the listed System Configuration options may not be supported by your computer Select To do this Language Change the Computer Setup language Boot Options e SetaStartup Menu delay in seconds Enable disable Custom Logo disabled by default Enable disable Display Diagnostic URL enabled by default Enable disable CD ROM boot enabled by default Enable disable SD Card boot enabled by default Enable disable floppy boot enabled by default Enable disable PXE Internal NIC boot disabled by default Set the Express Boot Popup delay in seconds Set the boot order Device Configurations e 162 Chapter 5 Computer Setup Enable disable USB legacy support enabled by default When enabled USB legacy support allows the following Use of a USB keyboard in Computer Setup even when a Windows operating system is not running Startup from bootable USB devices including a hard drive diskette drive or optical drive connected by a USB port to the computer Enable disable fan always on while connected to an AC outlet disabled by default Enable disable Data Execution Prevention select models only disabled by default When enabled the processor can disable some virus code execution which helps to improve computer security SATA Ser

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