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Manual - D and S Vending Inc.

1. var 903 cr sar 3 2 2 gar JD5 ejdana s zr Zar JD6 eBue1o ezr 907 8 Product Tray JD8 2 var 19 9 eur enig r var N aIdand L sar use15 zar ear gt O 9 zar monea r Ear bueso ygar FU2 4A Lighting Tube Harness Lighting Power Harness CHILLER 0 2 KeyPad Harness ODODNOD 14 4 7 P9 4 P4 10 4 9 HOT BUTTONS UA TOIL Vr vr EA orameinon Main Harness Tore VE 1587 Pear TRIMS MOTORS y rumena ar EA UUE BLOCKER MACHINE LIGHT LAB USE ONLY P2 TOUCH VEND DETECT PARALLEL DISP DEX DOOR SW 2 4 12 Irda P13 INTERFACE INN Oo2ouno NU O RNOOORNO SERIAL DISP
2. P 2 Sence Mode sees P 2 SMP P 3 DEL PRICE anali P 4 MACHINE TES eR TETTE P 5 Displaying MIS ERROR Information ru see P 7 Entry OCG PASS 2 P 8 Space to Sales STS For The Hot P 8 Display Programitilkig ee ee P 8 Machine Resets a P 9 Set lime FUNCHONS sita dd e P 10 Set MIS Access MOT P 14 Set Motor Paliano P 15 Internal 2 5 RI o ee P 16 Sales Mode VENI UE io ainda do P 16 Service Mode Overview pp P 17 Fault Finding FF 1 FF 3 Finding FF 2 08 2005 Vendo E SANZ Maintenance M 1 M 4 ChllerRemioval NR RR RE M 2 Power Box Removal EEUU LES M 2 emoval 2 Lock 2 Control Board Replacement n see M 2 Motor Replace Me unicidad aida M 2 Vend Hopper Replacement aia avda M 3 Appendix Configurable Settings and Defaults A 1 A 3 Appendix B Parts Drawings and B 1 B 36 Appendix C Mis History Error C 1 C 4 Appendix D Electrical Wiring D 1 D 2 iii
3. Neutral Black A Live S 11 08 2005 Vendo E SANA SECTION VII CONSUMER SAFETY WARNING VENDOR CAN BE OVERTURNED IF SUFFICIENT FORCE IS APPLIED AND MAY RESULT IN SERIOUS INJURY OR DEATH GENERAL There have been incidents including fatalities when vending machines have been vandalized by being pulled over in an attempt to obtain free product or money To warn of the danger involved in tipping shaking or rocking the vending machine a decal has been designed to be affixed to vending machines One such decal is applied on the vending machine SandenVendo America Inc will supply sufficient decals to be placed on all machines on request If you have any questions contact the Technical Services Department of the SandenVendo America Inc office in your area THE FOLLOWING DECAL SHOULD BE PLACED IN A POSITION ON THE VENDOR CONTROL PANEL AT EYE LEVEL Never rock or tilt Machine can fall over and cause serious injury or death Vending machine will not dispense free product ENGLISH FRENCH SPANISH S 12 08 2005 Vendo E SANA SECTION VIII PARTS SALES amp SERVICE CENTERS United States Canada Europe Mid East Africa Mid Asia Australia New Zealand Singapore Hong Kong Indonesia Phillippines India England Italy OF SANDEN COMPANY ADDRESS SandenVendo America Inc 10710 Sanden Drive Dallas TX 75238 1335 U S A Sanden International Corporation 31 7 Taito 1 Chom
4. Configuration Reset Total Machine Reset MIS Historical Reset The Machine Reset mode is entered when the button is pressed seven times Upon entering the mode the display will show Machine Reset The button functions are given below A N A B N A D Moves to Previous Menu E Moves to the Next Menu 1 N A 2 N A 4 Decrements the Value 5 Increments the Value 7 Executes Reset 8 Executes Reset N A 0 N A P 9 08 2005 Vendo E SANA CONFIGURATION RESET Once the display shows Machine Resets pressing selection button E will move control to the next menu level where the machine will display Config Reset N Pressing selection button 4 or 5 will change the N to a Y Once the display shows Config Reset Y Pressing buttons 7 or 8 will cause the machine s configuration to be reset to the default values TOTAL MACHINE RESET Once the display shows Machine Resets pressing selection button E move to the next menu twice or button D move to the previous menu twice will move control to the menu level where the machine will display Total Reset N Pressing selection buttons 4 or 5 will change the N to a Y Once the display shows Total Reset Y Pressing buttons 7 or 8 will cause a total machine reset The following items will be reset Credit Machine s configuration MIS Resetable data MIS Historical data Error Logs History Logs
5. P 6 08 2005 Vendo SAN 1 1 6 Displaying Mis error Information Service Mode 4 The Display MIS Error History Mode is entered when the button is pressed three times Upon entering the mode the display will show MIS Display The selection button actions are A Dec thru Reset MIS B Inc thru Reset MIS D Dec thru Hist MIS E Inc thru Hist MIS 1 Dec thru Event log 2 Inc thru Event log 4 Dec thru Error log 5 Inc thru Error log 7 Cycles thru Reset type 8 Displays time Performs Reset n a 0 n a MIS DISPLAY Buttons A B D and E are used to view the MIS information The MIS information is reported in the DEX UCS format The DEX UCS codes are described in appendix C EVENT HISTORY DISPLAY Buttons 1 and 2 are used to view the Door History and Exact Change history Button 8 is used to display the time date when the event occurred the time date is displayed until another button is pressed Door History can not be reset the display shows the last 2 occurrences of the door being opened The Sold Out and Exact Change events can be reset If there have not been any events since the last reset None will be displayed Note that the door has to be closed for 30 seconds before an additional event is logged The Sold Out feature only applies to those machines fitted with a vend detector and Hot Buttons Door history is displayed as Door Opened Last When the
6. If a bill is stacked or a non tubed coin is accepted then a selection must be Force Bill Coin made Change Machine Bills are always stacked Escrow Return always returns the credit Except that the first bill is held in escrow the mode is the same as Change Neutral Machine Change is never paid out The machine operates with a bill acceptor only or No Change with a tubeless coin mech BUTTON B CHANGE HANDLING Pressing button B will display the present mode of Change Handling Multi Normal Vend Continued presses of the button toggles between the different types of change handling CHANGE HANDLING MODE DESCRIPTION Change is paid out after the VMC detects the delivery of product if the Vend Normal Vend Detect beam is used or after the motor leaves home no Vend Detection If the remaining credit after a vend is gt to the minimum Vend price the Multivend credit will not automatically be returned at the end of the vend A customer can add additional credit buy another product or retrieve the credit The credit is automaticly returned after 20 seconds P 3 08 2005 Vendo E BUTTONS 1 and 2 COIN DISPENSE The VMC recognises the selections D E 1 and 2 as dispense switches for a 3 or 4 tube MDB coin mech SWITCH DESCRIPTION D Dispenses coins from the tube associated with the 1st lo
7. Irda HARNESS Thermal Protector Door Switch Loom Evaporator Fan MASTERFOOD DEIMOS ELECTRICAL CIRCUIT Thermostat Power CONNECTS TO POWERBOX 042 411C 460000 ELECTRICAL SYSTEM FSQ Condenser Fan 08 2005 Vendo E D 2 08 2005
8. 08 2005 3 20 1 37 32 19 35 TER IN Y 2 5 NN _mea_e_re ee 08 2005 Vendo SANZ DOOR ASSEMBLY ITEM DESCRIPTION PARTNO DESCRIPTION PART NO COIN INFORMATION WINDOW 7100201 MOUNTING CLIP VMC 1128198 RETAINING PLATE COIN MOUNTING PLATE VMC 411C 210010 2 INFORMATION WINDOW 1 411C 210005 RETAINING PLATE INSTRUCTION PANEL COIN MECH 411C 213000 44 WINDOW 1 4110 210003 SEIF TAPPING SOREWE MINE INSTRUCTION WINDOW 411C 210002 MOUNTING PLATE FRONT 411C 242002 KEYPAD ASSEMBLY SEE PGS 10411 seo COIN ENTRY amp RETURN MECHANISM e e PIE M E E CASHBOX WELD ASSEMBLY WELD ASSEMBLY 411C 244000 244000 99 INSULATION SPACER 4 411C210009 FOOT ROLLER ASSEMBLY DOOR SWITCH EN TDMI dl PGS 4 5 214000 DOOR WELD ASSEMBLY 114 411 211000 SELF TAPPINGSCREW MSX10 7 v802258 LOCK 2 SCREW M4X16 001 femme GB818 2000 DOOR ASSEMBLY 1 411C 200000 SELF TAPPING SCREW MAX8 TAPPING SCREW M4X8 v802018 INSULATION SPACER VMC 411C 210009 MOUNTING BRACKET DOOR SWITCH WASHER M6 V802266 15 ACTUATOR 411CN 210015 DOOR SWITCH ACTUATOR a 411C 210016 RETAINING PLATE DOOR SWITCH EN da m m 210014 SPRING WASHER 4 WASHER M4 GB93 87 87 RETAINING BRACKET COIN RETURN 23 HOUSING 1 411C 210017 E SELF TAPPING
9. 203 TAA 201 202 203 Pazos E 201 202 203 Pazos EA20 EA20 102 08 2005 EA103 EA101 EA102 EA103 EA101 EA102 EA103 EA104 EA101 EA102 EA103 EA106 501 502 503 504 505 5 Timw when door was last opened Event ID endo E SANA DATA FORMAT OR EXAMPLE HISTORY DISPLAYED AVAILABLE W DOOR CLOSED lzh Date when door was last opened ED Tl Ta fo duration ofexact change cond po Event ID up to 16 ERROR ERROR Date when the error occurred YYMMDD ERROR Time when the error occurred HHMM ERROR Type of error see below for codes 2 4 code sub code ERROR X Setting ID e g STS MONEY MSG CONF Setting associated with MA501 Setting associated with MA501 Setting associated with MA501 Setting associated with MA501 ERRORS The possible errors are Coin Mech Error Bill Acceptor Error Card Reader Selection Motor Door Opened Error Touch Error DEX Error IrDA Error Fraud Detect Chute Fraud Bill Fraud Batter Error SW Mismatch Error p Es E AAA AA E E pz ER p Coin Mech issue Bill Acceptor issue Debit Card issue Selection problem 2 digits to indicate the selection Vend motor problem 2 char to indicate the motor e g A4 Do
10. 3 1 4 and 2 in sequence followed by a press of the button in order to proceed to the Space to Sales Programming mode Once the correct entry code has been keyed in it will not need to be keyed in again unless the door is closed or a five minute service time out has occurred 1 1 8 Space To Sales STS For The Hot Buttons Service Mode 6 The STS programming mode is entered when the door is opened and the button is depressed five times Upon entering the mode the display will show STS Programming The STS for the 3 Hot buttons can be viewed cleared and modified motors can be both added and removed Note This feature has not been implemented in the current version of this machine Therefore no functionality has been implemented 1 1 9 Display Programming Service Mode 7 The Display Programming Mode is entered when the button is pressed six times Upon entering the mode the display will show Display Setup The selection button actions are A Selects English or Alt Lang D Dec thru Msg List E 1 Moves cursor left 2 4 Dec value at cursor pos 5 B lt Set to English Inc thru Msg List Moves cursor right Inc value at cursor pos Delete char at cursor Selects options for Config 7 Insert space 8 Selects Display Config 0 2 JH J Button A selects between the standard English messages and the alternate programmable loada
11. 7 8 are hit all selections will be cleared BO Assign Sel N Provides the capability to assign selections the N must be changed to Y and buttons 7 or 8 must 1st be pressed Use AA to exit P 13 08 2005 Vendo SAN With the display showing Set Blocker 0 or while the machine is in a sub menu of Set Blocker 0 hitting button B again moves control to the screens used for setting the parameters associated with Blocker 1 Set Blocker 1 is displayed Repeatedly hitting switch B takes the machine through all of the Blockers 0 9 For whatever Blocker is selected 0 9 hitting button E moves control to the 1 screen used for setting up the Blocker 1 1 12 Set Mis Access Service Mode 10 The Set MIS Access programming mode is entered when the door is opened and the button is pressed ten times Upon entering the mode the display will show Set MIS Access In this mode the operator can Restrict access to the Optics communications Restrict access to the Door Closed DEX comm Restrict access to the Door Closed MIS display Change the Optics password Change the password for the Door Closed MIS retrieval Note that at any time while in the this programming mode buttons amp 0 can be used to restore the previous configuration The button functions are given below A Controls Optics Access password D Controls DEX Access E En Door Closed MIS
12. Messages Language will be set to English The following items will NOT be reset VMC s serial umber CB101 VMC s model number CB102 It is recommended that a Total Machine Reset be performed whenever a board is installed into a machine or when there is a major software upgrade MIS HISTORICAL RESET Once the display shows Machine Resets pressing selection button E move to the next menu 3 times or button D move to the previous menu once will move control to the menu level where the machine will display MIS Hist Reset N Pressing selection button 4 or 5 will change the N to a Y Once the display shows MIS Mis Reset Y Pressing buttons 7 or 8 will cause the Historical MIS information to be reset 1 1 11 Set Time Functions Service Mode 9 The Time Function programming mode is entered when the button is pressed nine times Upon entering the mode the display will show Time Programming In this mode the operator can Set the Machine s Time 3 screens lines used for set up Set the Discount 9 screens lines used for set up Set Blocker 0 9 8 screens lines used for set up ACCESSING THE DIFFERENT SCREENS amp FIELDS The VMC s time related settings are configured via 12 Top menus lines and 92 sub menus lines The top menus lines are accessed by buttons A and B The sub menus lines are accessed by using buttons D and E Once the desired menu line is being displayed buttons 1 and 2 are us
13. or 8 is hit Assign Pairs A3 Displayed after the selection A3 is entered pairs A3 amp A4 Assign Pairs B3 Displayed after the selection B3 is entered pairs B3 amp B4 Assign Pairs C Displayed after C is entered causes all selections on shelf C to be paired Assign Pairs N Displayed after an alpha button is hit twice e g AA While entering pairs the even buttons e g 2 4 are disabled 1 2 Internal Diagnostics During power up the VMC performs a Check Sum on the flash If the check sum is incorrect the display will go blank and all operation will be stopped i e the uP will not jump into the flash code space SALES MODE OVERVIEW Programming Guide Sales Mode Activate Sales mode by pressing door switch and holding for 5 seconds Set With Display Comments 1 Total Sales TOT SALES Displays total machine sales A Displays total sales for shelf A Displays total sales for shelf B Displays total sales for shelf C Displays total sales for shelf D Displays total sales for shelf E Displays total sales for shelf F Displays total sales for SPIRAL A F 1 Displays total sales for SPIRAL A F 2 Displays total sales for SPIRAL A F 3 A F 4 Displays total sales for SPIRAL A F 5 Displays total sales for SPIRAL A F 6 Displays total sales for SPIRAL A F 7 Displays total sales for SPIRAL A F 8 No effect 08 2005 Vendo E SANA SERVICE MODE OVERVIEW Programming Guide
14. 1 00 SWA F 1 9 0 Daylight Savings Mode 11 None Euro SWA F 1 9 0 or N Amer or Euro Europe or Aust Australia 08 2005 Blocker 1 MIS Access Motor Pairing Enabled On Time Day Off Time Day Selection A1 Selection A2 Selection FO Enabled On Time Day Off Time Day Selection A1 Selection A2 Selection FO Selection A1 Selection A2 Selection FO Optics Comm V Mode 11 e ndo E SANA Yes No SWA F 1 9 0 or No 00 00 23 59 00 00 SWA F 1 9 0 mtwtfss MTWTFSS MTWTFSS all days 00 00 23 59 00 00 SWA F 1 9 0 mtwtfss MTWTFSS mtwtfss no days Mode 11 Mode 11 Mode 11 SWA F 1 9 0 SW A1 A2 F7 F8 Mode 11 Sel A1 Effected Y Sel A2 Effected Y Sel A1 Effected Y N Sel A2 Effected Y N Sel F8 Effected Y N Sel F8 Effected Y Yes No SWA F 1 9 0 or No Mode 11 00 00 23 59 SWA F 1 9 0 mtwtfss MTWTFSS Mode 11 00 00 MTWTESS all days 00 00 23 59 00 00 SWA F 1 9 0 mtwtfss MTWTFSS mtwtfss no days Mode 11 SWA F 1 9 0 SW A1 A2 F7 F8 Mode 11 Sel A1 Effected Y Sel A2 Effected Y Sel A1 Effected Y N Sel A2 Effected Y N Sel F8 Effected Y N Sel F8 Effected Y Yes No SWA F 1 9 0 or No 0 00 650 00 650 0 SWA F 1 9 0 Mode 11 Mode 11 00 00 23 59 SWA F 1 9 0 mtwtfss MTWTFSS Mode 11 00 00 MTWTESS all days 00 00 23
15. S 2 08 2005 NOTE Vendo E SANA SECTION I VENDOR INSTALLATION Vendors are large bulky machines of significant size and weight Improper handling can result in injury When moving a vendor carefully plan the route to be taken and the people and equipment required to accomplish the task safely Remove all tape shipping sealant and Styrofoam from the vendor Loosen any shipping devices used to secure interior parts during shipping Remove the wooden shipping base attached to the vendor base by the vendor leveling screws Make certain the leveling screws are in place and functional Position the vendor 5 9 inches 15 cm from a well constructed wall of a building or otherwise on a flat smooth surface IMPORTANT The vendor requires 5 9 inches 15 cm of air space from the wall to ensure proper air circulation to cool the refrigeration unit Adjust the leveling screws to compensate for any irregularities on the floor surface Ideally no adjustment will be necessary and the leveling legs will be flush with the bottom of the vendor A spirit level is a useful aid to level the vendor When the outer door is open it will remain stationary if the vendor is properly leveled Vendors must be level to ensure proper operation and to maintain stability characteristics Do not add legs to the vendor The leveling legs shall not raise the vendor more than 1 1 8 inch 2 5 cm above the ground Check the manufacturer s nameplate on the left
16. SANZ 08 2005 Vendo SAN COIN ENTRY amp RETURN MECHANISM DESCRIPTION CHUTE BODY COIN CHUTE COVER SCREW ST M4 2X9 5 RETAINING WASHER WASHER 5 PIVOT BRACKET s O 1 OPERATING LEVER Ir meaa B 13 08 2005 Vendo E LOCK ASSEMBLY DESCRIPTION LOCK ASSEMBLY LOCK BARREL PIN THREADED SHAFT HANDLE SPRING TELANGE s WEXAGONALWASHER 1 416512005 e 3 sess B 15 08 2005 SAN Vendo CASH BOX ASSEMBLY ITEM DESCRIPTION PART NO CASH BOX LID 411C 244002 CASH BOX BODY sh 08 2005 Vendo E SANZ 16 2 20 15 19 21 q n To 03 2 el x i O ZN o 7 y NV NM NEP i CN 4 e B 18 08 2005 Vendo E SANA CABINET ASSEMBLY DESCRIPTION COVER PLATE SELF TAPPING SCREW M5X10 RUNNER ASSEMBLY RHS SEE PGS 26 27 RUNNER ASSEMBLY LHS SEE PGS 26 27 5 TRAY SUB ASSEMBLY 8 PRODUCT SEE PGS 20 21 TRAY SUB ASSEMBLY 4 PRODUCT SEE PGS 24 25 7 ANTI THEFT PANEL LHS SPRING WASHER M5 10 LOCK RETAINING WASHER m SLAMNUT SEE POS 1451 m wasnw 13 SPRING WASHER 15 16 POWER HARNESS BACKING PLATE 19 CABINETWEIDASSEMBI 20 FOOTASSEMBLY LHSBACK 41 2900 6 41642200 2 20 20 4 1 1 1 1 411CN 321000 411CN 323000 411C 120002 V80
17. access 1 Used to enter password 2 Used to enter password 4 Used to enter password 5 N A 7 N A 8 N A Assoc d w Optic s password 0 Assoc d w MIS password LIMITING ACCESS FOR THE DEX COMM W DOOR CLOSED With the display showing Set MIS Access pressing button D will move control to the mode where the access to the DEX communication with the door closed is set The first time button D is pressed the display will show the present setting additional presses will change the setting to one of the other options DEX Audit Only Indicates that MIS audit info can be retrieved from the VMC but the VMC can not be configured via DEX DEX Audit Config Indicates that the MIS audit info can be retrieved from the VMC plus the VMC can be configured via DEX DEX Disabled Indicates that the DEX comm when the door is closed is disabled LIMITING ACCESS FOR MIS DISPLAY W DOOR CLOSED With the display showing Set MIS Access pressing button E will move control to the mode where the access to the MIS information via the display with the door closed is set The first time button E is pressed the display will show the present setting additional presses will change the setting to one of the other options Closed Dr MISY Indicates that MIS audit info can be retrieved from the VMC Closed Dr MISN Indicates that the MIS audit info can not be displayed when the door is closed ENTERING THE PASSWORD FOR DOOR CLOSED MIS D
18. restore the selection Once a motor is deleted from the list and the cursor is moved the motor can not be restated Below is an example of removing a motor from the pairing list Paired Mtr B1B3 Assuming B1 B2 B3 B4 are paired Paired B3 After the 5 key is hit Paired Mtr B1B3 After the 5 key is hit again Paired Mtr B3 After the 2 key is hit Paired __ After the 5 key is hit Paired Mtr B1 After the 1 key is hit the B2 motor can not longer be restated P 15 08 2005 Vendo CLEARING ALL THE ASSIGNED SELECTIONS Using buttons D and E the screen line associated with clearing all pairing can be displayed Clear Pairing N The N in the above lines can be changed to a Y via buttons 4 or 5 If buttons 7 or 8 are hit while there s a Y all pairings will be cleared Clear Pairing Y Hitting buttons 7 or 8 will clear all assigned selections ASSIGNING THE SELECTIONS Using buttons D and E the screen line associated with pairing motors can be displayed Assign Pairs N The N in the above lines can be changed to a Y via buttons 4 or 5 If buttons 7 or 8 are hit while there s a Y the VMC will enter the mode where motors are paired To exit this mode an alpha button must be pressed twice The following example shows the information displayed as motors are paired Assign Pairs Y Hitting buttons 7 or 8 will enter the mode where motors are paired Assign Pairs __ Displayed after the 7
19. service manual when installing or servicing the vendor We strongly recommend a similar commitment to safety by every servicing organization Only properly trained personnel should have access to the interior of the machine This will minimize the potential hazards that are inherent in electrical and mechanical devices SandenVendo America Inc has no control over the machine once it leaves the premises It is the owner or lessor s responsibility to maintain the vendor in a safe condition See Section of this manual for proper installation procedures and refer to the appropriate service manual for recommended maintenance procedures If you have any questions please contact the Technical Services Department of the SandenVendo America Inc office nearest you SAFETY RULES Read the Safety Manual before installation or service Test for proper grounding before installing to reduce the risk of electrical shock and fire Disconnect power cord from wall outlet before servicing or clearing product jams The vending mechanism can trap and pinch hands Use only fully trained service technicians for Power On servicing Remove any product prior to moving a vendor Use adequate equipment when moving a vendor Always wear eye protection and protect your hands face and body when working near the refrigeration system Use only authorized replacement parts Be aware of inherent dangers in rocking or tipping a vending machine
20. up the tray approximately 30mm 1 18 inch and then pull it out to the stop position There should be only one tray in the filling products position at a time When pushing the tray back it must be pushed back to the original position as shown in diagram 3 Diagram 3 When filling products don t force them into the spiral Products should be put in freely If there is not enough space for it to move it will get jammed and the consumer won t G 5 08 2005 Vendo SANZ get the product If you find the product does not fit loosely in the spriral select a bigger spiral For plastic packaged products we suggest folding the bottom of the product before putting it into the tray in order to prevent product jamming as shown below diagram 4 Diagram 4 When filling products please try to put all products to lean in the same direction When filling products please notice the height of the product to avoid jamming between two trays 1 7 Price Label Layout Put the price label into shelf strip insert as shown diagram 5 Shelf Strip Price Label Diagram 5 G 6 08 2005 Vendo E SANA 1 8 Routine Maintenance 1 8 1 Use soft cloth dipped in detergent to clean the bill entry chute This will help to prevent dust from affecting the bill identification mechanism 1 8 2 Use soft cloth dipped in detergent to clean the coin entry chute This will help to prevent coins from sticking on the chute affecting the normal
21. 08 2005 Vendo E SANA Glass Front Snack Vendor VS 411 and VSR 411 SAFETY SECTION 08 2005 Vendo E SANA A COMMITMENT TO SAFETY SandenVendo America Inc is committed to safety in every aspect of our product design SandenVendo America Inc is committed to alerting every user to the possible dangers involved in improper handling or maintenance of our equipment The servicing of any electrical or mechanical device involves potential hazards both to those servicing the equipment and to users of the equipment These hazards can arise because of improper maintenance techniques The purpose of this manual is to alert everyone servicing SandenVendo America Inc equipment of potentially hazardous areas and to provide basic safety guidelines for proper maintenance This manual contains various warnings that should be carefully read to minimize the risk of personal injury to service personnel This manual also contains service information to insure that proper methods are followed to avoid damaging the vendor or making it unsafe It is also important to understand these warnings are not exhaustive SandenVendo America Inc could not possibly know evaluate or advise of all of the conceivable ways in which service might be done Nor can SandenVendo America Inc predict all of the possible hazardous results The safety precautions outlined in this manual provide the basis for an effective safety program Use these precautions along with the
22. 11 8 5 Product capacity Followed by owner s needs note for normal product capacity please see list below Refrigeration Temperature Environment Temperature x 104 F 40 C Temperature Inside of machine lt 77 F 25 C Black Color tray per Chute per Tray A j4podwettray 58 32 B 4 producttray 00 4 ___ CB producttray 00 90 ___ Do 8prduettay 12 G 2 08 2005 Vendo E SANA Instruction Window LCD Glass Keypad Door Lock Coin Return Button Coin Entry Vend Hopper Coin Return Door 1 2 Principle operation When coins or bills are inserted the identification system will identify the bills and coins then the amount of money will appear in the LCD window Press the key pad to choose the goods you want to purchase Then machine will drive the selected products to the vend hopper If there is still some change left you can continue purchasing If you don t want to purchase anything more press the coin return button to get the change If no other products are selected within a 30 second period the change will be automatically returned 1 3 Startup Open the door of the machine connect the power and turn on the power switch Fill coin mechanism with change Fill all the products into the trays one by one See 1 7 Filling Operation Install the price label See 1 8 Price Label Layout Set up the machine control system as per the customers requirements See
23. 2266 V802271 411C 110033 411C 511000 V802272 V802273 V802274 SQ B 411C 110003 V802267 V802265 411C 111000 411C 135000 B 19 08 2005 B 20 08 2005 Vendo SAN TRAY SUB ASSEMBLY 8 PRODUCT DESCRIPTION PART NO TRAY BASE 411C 321010 PRICE LABEL INSERT 411C 321003 SPIRAL LABEL INSERT 411C 321002 SHELF STRIP 411C 321001 WELDED TRAY ASSEMBLY 8 PRODUCT 411C 321100 PUSHER BARGE BOARD Z BAR 411C 321005 Z BAR PLATE 2 411 321008 10 411C 321004 SPIRAL PITCH 40 5mm 10 PRODUCTS 411C 310006 SPIRAL PITCH 33mm 12 PRODUCTS 411C 310004 SPIRAL PITCH 29 5mm 14 PRODUCTS 411C 310010 SPIRAL PITCH 22 5mm 18 PRODUCTS 411C 310005 2 411210000 411460012 9 ROLLER SHAFT 411C 321202 m lt gt 12 3 EM 6 7 8 HEM 10 X ll N B 21 08 2005 15 B 22 08 2005 Vendo TRAY SUB ASSEMBLY CHEWING GUM ITEM DESCRIPTION QTY PRICE LABEL INSERT 8 4110321003 SPIRAL LABEL INSERT 8 4110 321002 SHELF STRIP s ISOLATION BOARD 4110 321012 SCREW M4X8 8 GB819 1 2000 4110 460012 2 veo2276 2 802264 V802265 T100901 11C 321202 11C 310000 11C 310005 T100402 B 23 08 2005 15 B 24 08 2005 Vendo SAN TRAY SUB ASSEMBLY 4 PRODUCT DESCRIPTION SPIRAL RUNNER SPACER BOARD ASSEMBLY PRICE LABEL INSERT SPIRAL LABEL INSERT SHELF STRIP 6 WELDED TRAY AS
24. 50 00 Amount Vend Detect Mode 2 SW 0 No No Present or Yes Prices Selection A1 Mode 3 Sel A1 0 00 650 00 Sel A1 650 00 Selection A2 SWA F 1 0 Sel A2 0 00 650 00 Sel A2 650 00 ul SW A1 A2 F7 sa st Selection F8 F8 Sel F8 0 00 650 00 Sel F8 650 00 Space to Sales Hot Sel 1 Mode 7 Hot Sel 1 0 1 to 60 motors Hot Sel 1 assigned to none Hot Sel 2 Hot Buttons Hot Sel 2 0 1 to 60 motors Hot Sel 2 assigned to none Hot Sel 3 SWA F 1 0 Hot Sel 3 0 1 to 60 motors Hot Sel 3 assigned to none SW A1 A2 F7 F8 Messages At Lang Select Mode 8 SWA English English or Alternate Language Copy English Msg to Mode 8 SW B N A The Alt Msg English Alt Msg Space SWB Change Alt Msg Mode 8 Msg2 a a A Z Enjoy one of our find Snacks SW D E selects the er message Msg 220 a z A Z SW 1 2 4 5 7 8 changes the message Append Block Time Mode 8 SW 0 No Time 24 to User Msg or Time 12 or Time 24 Append Time to Mode 8 SW 0 None None User Msg or Time 12 or Time 24 Display Fault for Out Mode 8 SW 0 Yes Yes of Order or No Display Exact Mode 8 SW 0 No Some ind Exact Change if Change State or Some there s almost 100 need for or Full exact change Append Discount Mode 8 SW 0 Yes Yes Msg to the User Msg or No Beep for Each Mode 8 SW 0 Yes Yes Keystroke or No Time Time Mode 11 00 00 23 59 00 00 SWA F 1 9 0 Date Mode 11 1 1 00 31 12 99 1
25. 59 00 00 SWA F 1 9 0 mtwtfss MTWTFSS mtwtfss no days Mode 11 SWA F 1 9 0 SW A1 A2 F7 F8 Mode 12 SWA Sel A1 Effected Y Sel A2 Effected Y Sel A1 Effected Y N Sel A2 Effected Y N Sel F8 Effected Y Transmit to MIS only Sel F8 Effected Y N Disabled or Transmit to MIS only or Up Down load Password for Optics Mode 12 SWB Required Required or Not Required Dex with Door Closed MIS Display with Door Closed Password for Optics Password for MIS Display with Door Closed Selection A1 Selection A3 Selection F9 Mode 12 SW D Mode 12 SW for select SW 1 4 for password Mode 12 SW for select SW 1 4 for password Mode 13 SWA F 1 9 0 SW A1 A3 F5 F7 Disabled or Transmit to MIS only or Up Down load Transmit to MIS only Mode 12 SWE Disabled Enabled or Enabled Digit 12 1 4 Digit2 2 1 4 Digit 32 1 4 Digit4 2 1 4 Digit 1 2 1 4 Digit2 2 1 4 Digit 32 1 4 Digit4 2 1 4 Sel A1 amp A2 paired Y N Sel A3 amp A4 paired Y N Sel A1 amp A2 paired N Sel A3 amp A4 paired N Sel F7 amp F8 paired Y N Sel F7 amp F8 paired N A 2 08 2005 Vendo E 3 08 2005 Vendo E SANA APPENDIX B PARTS DRAWINGS AND DESCRIPTIONS 2 3 67 SandenVendo America Inc HopperAssembly 89 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 B 1
26. ARNESS LIGHT HARNESS 0 LIGHT POWER HARNESS 1 B 33 08 2005 Vendo SAN OPTIONAL PARTS ITEM DESCRIPTION PART NO LOCK RETAINING PANEL 411C 110029 RETAINING PANEL 411C 110030 DECORATION PANEL R 411C 150004 DECORATION PANEL F 411C 150002 DECORATION PANEL L 411C 150003 B 35 08 2005 Vendo E 36 08 2005 Vendo E SAND APPENDIX C MIS HISTORY ERROR STORAGE CONTENTS DATA FORMAT OR EXAMPLE HISTORY DISPLAYED AVAILABLE W DOOR CLOSED ID101 Machine VMC serial number MEI 043920103132 1D102 Machine VMC model number MSV660 0103 Software revision 0103 for rev 1 03 ID104 1D106 1D501 1D502 CB101 CB102 CB103 SD101 Security access key in use EA301 Number of audit elect reads EA701 EA702 CA101 CA102 CA103 BA101 BA102 BA103 DA101 DA102 DA103 VA101 VA102 VA103 VA104 VA202 VA204 CA201 CA202 CA203 CA204 CA301 CA302 CA303 CA304 CA305 CA306 CA307 Machine location XXXXXXXXXX Machine asset number YYMMDD HHMM ME1 043920106132 MCB560 0103 for rev 1 03 000000000000 Today s date Machine s time VMC serial number VMC model number Software revision Number of power cycles Number of power cycles Coin mech ID number Coin mech model number Coin mech SW rev Bill acceptor ID number Bill acceptor model number Bill acceptor SW rev Debit card reader ID number Debit card reader mo
27. E ABOVE CONDITIONS ARE NOT MET FOR THE GIVEN OUTLET TYPE CONTACT A LICENSED ELECTRICIAN AND HAVE THE NECESSARY CORRECTIONS MADE S 5 08 2005 Vendo E SANA SECTION Il ELECTRICAL HAZARDS GENERAL SandenVendo America Inc vending machines are provided with the appropriate power supply setting for your area Some models are equipped with step down transformers as required This enables the vending machine to operate on different main voltages Refer to Section E for information to determine the main power requirements Refer to the appropriate service manual for details of step down transformer operations The power sources just mentioned are standard for both household and commercial lighting and appliances However careless or improper handling of electrical circuits can result in injury or death Anyone installing repairing loading opening or otherwise servicing a vending machine should be alerted to this point Apply all of the normal precautions observed in handling electrical circuits such as Refrigeration servicing to be performed by qualified personnel only e Unplug the vendor or move power switch to off position before servicing or clearing product jams Replace electrical cords if there is any evidence of fraying or other damage Keep all protective covers and ground wires in place Plug equipment into outlets that are properly grounded and polarized where applicable and protected with fuses or circu
28. ISPLAY With the display showing Set MIS Access pressing button O will move control to the mode where the Data Retrieval password required to display the MIS information when the door is closed is displayed and changed The first time button 0 is pressed the display will show the present password e g the default is 4132 An additional press will put the machine into the mode for changing the password While in this mode buttons 1 4 are used to enter the new password e g button 1 is used to enter a 1 etc while all other switches exit the mode P 14 08 2005 Vendo E SANA CD Password 2314 Indicates the present password CD Password Indicates that the next 4 button presses will be used as the new password As the keys are entered they are displayed 1 1 13 Set Motor Pairing MODE 11 The Set Motor Pairing programming mode is entered when the door is opened and the button is pressed eleven times Upon entering the mode the display will snow Set Mtr Pairing Motor pairing is used when extremely large items need to be vended On the initial release of machines this functionality is not supported In this mode the operator can Add motors to the pairing list Remove motors from the pairing list Note that at any time while in the this programming mode switch 0 can be used to restore the previous configuration The button functions are given below A N A B N A D Moves t
29. Parts and Assemblies When servicing assemblies involving moving parts use extreme caution Keep fingers hands loose clothing hair tools or any foreign material clear of entrapment As noted before under the electrical hazards section Power On servicing should only be performed by qualified personnel Refer to and heed the warnings noted in the electrical hazards section These warnings refer to the potential hazards associated with electrical power and moving parts Always maintain maximum clearances from electrical and moving parts Always install protective covers and guards when reassembling equipment THIS VENDING MACHINE INCLUDES MECHANICAL EQUIPMENT WHICH CAN BE HAZARDOUS IF IMPROPERLY HANDLED OR SERVICED USE CAUTION AND CONSULT THE VENDO SAFETY MANUAL AND VENDO SERVICE MANUAL FOR ADDITIONAL SAFETY INFORMATION RISK OF ENTRAPMENT RISK OF SHOCK ELECTRICAL i S 8 08 2005 Vendo E SANA SECTION IV REFRIGERATION HAZARDS GENERAL Refrigeration systems involve both electrical power and mechanical action These systems may present any of the potential dangers shown in the sections on electrical and mechanical hazards contained in this manual See Sections Il and Ill for further information A Compressed Refrigerant Refrigeration systems involve the compression and evaporation of gases The pressures contained represent a potential hazard if suddenly released in confined areas Caution is required when perfor
30. SCREW M5X8 E V802261 VENDING HOPPER ASSEMBLY PGS 8 9 a 230000 GLASS 411 212002 212002 dei ACC RETAINING PLATE GLASS LHS RHS PLATE GLASS LHS RHS 411C 210007 210007 LAMP BRACKET ASSEMBLY PGS 6 7 421000 DOORSEAL SEAL 411c 210006 210006 cea ia B 08 2005 Vendo SAN FOOT ROLLER ASSEMBLY DESCRIPTION FOOT ROLLER ASSEMBLY ROLLER MOUNTING SHAFT 2 ROLLER ROLLER BRACKET 4 WASHER SPRING WASHER M6 6 NUT M6 B 5 08 2005 Vendo E B 6 08 2005 Vendo LAMP ASSEMBLY DESCRIPTION PART NO LAMP MOUNTING BRACKET 4110421001 STARTER 4110421003 LHS LAMP SOCKET 4110421004 LAMP PHILLIPS TDL 18W 33 COOL WHITE 4110421005 TRANSPARENT TUBE PROTECTOR 4110421002 6 RHSLAMPSOCKET 411C421006 B 7 08 2005 B 8 08 2005 Vendo SAN VEND HOPPER ASSEMBLY DESCRIPTION VEND HOPPER ASSEMBLY PIVOT PIN RIGHT CRANK LINK ROD SCREW M4X10 SPRING WASHER M4 OPEN WASHER M6 7 6 802265 WASHERM6 6 802267 SPRING WASHERM6 802264 10 11 12 13 14 E w 16 17 18 19 20 21 22 23 B 9 08 2005 08 2005 Vendo SAN KEYPAD ASSEMBLY DESCRIPTION BUTTON SUPPORT PANEL 6 411 441003 INNER BUTTON BUTTON LENS KEYPAD FRONT MID MEMBRANE PAD 6 MEMBRANE BACKING PLATE SELF DRILL SCREW MOX6 6 V802269 08 2005 Vendo
31. SEMBLY 4 PRODUCT SPIRAL PITCH 51mm 8 PRODUCTS SPIRAL PITCH 41mm 10 PRODUCTS DD wiovBUNCH3XUS 12 17 B 25 PART NO 411C 323001 411C 323200 411C 321003 411C 321002 411C 321001 411C 323100 411C 310003 411C 310009 T100401 411C 460012 V802267 V802264 V802265 T100901 411C 321202 411C 310000 V802278 411C 323201 08 2005 Vendo Vendo SAN LEFT amp RIGHT RUNNER ASSEMBLY ITEM DESCRIPTION RUNNER SUB ASSEMBLY LHS WASHER ROLLER T 100901 6 ROLLER SHAFT 411C 321202 RUNNER SUB ASSEMBLY RHS 1 411C 123100 SPRING WASHER M6 EN B 27 08 2005 B 28 08 2005 Vendo E SANA POWER BOX ASSEMBLY DESCRIPTION Y p 1 480705 0 411CN 431004 AC TRANSFORMER BALLAST BALLAST NUT M3 SPRING WASHER M3 WASHER M3 POWER PLUG LOCK DOOR SWITCH FUSE FUSE HOLDER WASHER M6 NUT M6 POWER BOX METAL CLOSURE VMC POWER SOCKET LAMP POWER SOCKET SCREW M3X12 POWER SUPPLY COVER Y EM 3 a EH 29 08 2005 endo SANDS E B 30 08 2005 Vendo E SANA REFRIGERATION ASSEMBLY ITEM m 2 gt 2 TY PART NO 411C 610000 V802119 411C 610003 411C 610002 411C 615000 411C 615001 V802283 411C 610001 411C 615002 411C 615003 411C 615004 V802025 CHILLER CREW M4X8 gt gt gt 0 OJO gt
32. Service Mode Activate programming mode with mode switch on control board Toggle between modes using the key Mode Set With Sub Mode 1 Setup Tube Ctl 2 Set Price 3 Machine Test 4 MIS History Error Display orange tenan D Con Dispense Lowest fe Singin Price Seting o Vena Detect Sensor Fives 1 To show Price of Selection 56 Press numbers to enter pice B Test Number fo Sean B Inerement iru Reset fo E Dispiys ime Peroms Reset 5 Entry Code Password Key in password Enables access to programming modes 6 12 Not Implemented Programming 6 Space to Sales 7 Display Programming 8 Machine Resets 9 Set Time Functions 10 Set MIS Access 11 Motor Pairing e copies Engish o At Language 5 Decrement tnu Message List e character sea Options for Configuration gt torero Previous Menu bow io Next Top Mena gt low o Previous Sub Mena Tindeste Optes Password dex Access 5 Assogaeg with MIS Password o n ese 08 2005 Vendo E SANA P 18 08 2005 Vendo E Glass Front Snack Vendor VS 411 and VSR 411 FAULT FINDING SECTION 08 2005 Vendo SANZ Fault Finding Check supply connection No power Check that IEC power connector is conn
33. VOLTS OR LIVE BROWN 220 VOLTS POWER CONTACT SOCKET STEP 3 NEUTRAL BLUE 0 5 VOLTS OR LIVE BROWN 220 VOLTS EARTH CONTACT SOCKET GREEN AND YELLOW 0 VOLTS POWER CONTACT SOCKET NEUTRAL BLUE 0 5 VOLTS OR LIVE BROWN 220 VOLTS 08 2005 Vendo E SECTION VENDOR INSTALLATION CONTINUED For Type 1 and Type 2 outlets test for Grounding and Polarization as follows 1 With a test device volt meter or test light connect one probe to the receptacle s neutral contact and the other to the live contact The test device should show a reaction Connect one probe to the receptacle s earth contact and the other to the live contact The test device should show a reaction For Type 3 through Type 5 outlets test for Grounding as follows 1 With a test device volt meter or test light determine which of the receptacle s power contacts is the live contact A Connect one probe to the receptacle s earth contact B Connect the second probe to the left or upper power contact If a reaction occurs this is the live power contact If a reaction does not occur move the second probe to the right or lower contact A reaction should occur indicating that this is the live power contact Connect one probe to the receptacle s live power contact as determined in step 1 Connect the second probe to the other power contact neutral The test device should show a reaction IF TH
34. Vendo E SANA Glass Front Snack Vendor VS 411 and VSR 411 M e 411 3 n 3n 5S T ary 4d sl u E m T d 3 OPERATIONS MANUAL 08 2005 Vendo E SANZ Contents Page Safety 5 1 5 15 Commitment to gt ale gre eter EN PU S 2 Vendor INSS AMON ura eS S 3 cuidad dida S 6 Mechanical Hazard vincia A A AS S 8 Refrigeration Hazards Mee en S 9 Temperature 5 9 Substitutions and Modifications pp S 10 Consumer Safety Wan S 12 Paris Sales and Service Centers ec tada S 13 Parts Sales and Service Centers for Latin America S 14 General Information G 1 6 9 mio PCI G 2 Machine Specifications invada ainia DT G 2 OMG ra ON NR da G 3 SCI RR G 3 Purchase PIOduel adding id a G 4 Installation Requirements nenne G 4 e T G 5 Price Label deen ee eee ee G 6 init ia G 7 WI UTES SIO G 8 Control Board Programming P 1 P 18 OVERVIEW 2 Programming IO 2 Sales O
35. aling factor If a price is entered that is NOT an increment of the lowest scaling factor the VMC will round down the price Pre configured Reset price is 650 00 If you accidently press an incorrect number when setting the price continue pressing the 0 key until the digit spaces can be reset by you to the correct price 1 1 5 Machine Test Service Mode 3 It is possible to test a range of machine functions Some require additional hardware to be used The functions that can be tested are Vend Motors Vend Detector Keypad Buttons Touch Interface DEX Interface Pressing the button twice while in the service mode accesses this function The display will show Machine Test The button functions are as follows A Test Motor increment letter B Test Motor increment number D Test Motor run motor E Activate Beam Test 1 Activate Switch Test 2 Activate Touch Test 4 Activate DEX Test 5 N A 7 Motor Scan Start Continue 8 Motor Scan Skip Continue Stop Test 0 Stop Test P 5 08 2005 Vendo E SANA Test Vend Motor While in Machine Test mode pressing buttons A B or D will display Test Motor A1 and the machine will enter the test motor mode Button A is used to increment the alpha character and button B increments the numerical value Pressing button D runs the motor When button D is pressed the VMC will attempt to run the selected motor The
36. be moved between the different fields using buttons 1 and 2 e g between hour and minute or between the days of the week Once in the field the values can be changed via buttons 4 and 5 Y to xxx xx 000 00 650 00 hh 00 23 00 59 m m or M t t or T etc SET BLOCKER 0 9 With the display showing Set Discounts or while the machine is in a sub menu of Set Discounts hitting button B again moves control to the screens used for setting the parameters associated with Blocker 0 Set Blocker 0 is displayed When the display shows Set Blocker 0 hitting button E moves control to the 1 screen used for setting up the machine s Blocker O feature Repeatedly hitting button E takes the operator through all of the screens listed below BO Active Y Y indicates that the feature is enabled N is disabled BO Start hh mm Indicates the time when the blocker is active hh mm BO Start mtwtfss Indicates the day s when the blocker is active UPPER CASE indicates that the blocker will be turned on for that day BO Stop hh mm _ Indicates the time when the blocker is deactivated hh mm BO Stop mtwtfss Indicates the day s when the blocker is deactivated UPPER CASE indicates that the blocker will be turned off for that day BO View Sel xnyn Provides the capability to view the assigned selections and to unassign individual selections BO Clear Sel N If the N is changed to Y and buttons
37. ble messages The standard English messages can not be modified only the alternate language messages can be changed Note that the alternate messages are loaded via DEX P 8 08 2005 Vendo E SANA Button B copies the English messages into the alternate message area Note that this button must be pressed twice at least 1 second apart but not more than 5 seconds apart Buttons D E 1 2 4 5 7 and 8 are used to change the alternate messages Buttons and O are used to control the information displayed to the user Button cycles through 5 different parameters while button 0 cycles through the options associated with the parameters The parameters and their options are below Append Time to the User Message Display Time No 12H 24H no 12 or 24 hour format Append the Block Time to the User Message Blocker Time No 12H 24H no 12 or 24 hour format Append Discount Message to the User Message Discount Yes No Display Exact Change State Append message etc Exact Chg No Some Full Append Reason to the Out of Order Message Err Codes Yes No Beep for Each Key Depression Beep Key Yes No After a machine reset the default settings are Display Time No Blocker Time 24H Discount Yes Exact Chg Some Err Codes Yes Beep Key Yes 1 1 10 Machine Resets Service Mode 8 The VMC allows 3 types of Machine Resets in addition to the MIS interval reset the error log reset and the history event log reset
38. del number Debit card reader SW rev Value of paid sales x Number of all paid vends Value of paid vends Number of all paid vends Number of test vends Number of test vends Value of cash sales Number of cash sales Value of cash sales Number of cash sales Value of cash in Value of cash to cash box Value of cash to tubes Value of bills stacked Value of cash in Value of cash to cash box Value of cash to tubes 08 2005 CONTENTS DATA FORMAT OR EXAMPLE HISTORY DISPLAYED AVAILABLE W DOOR CLOSED CA308 Value of bills stacked CA401 Value coins paid out chg manual CA402 Value coins paid out manual CA403 Value coins paid out chg manual E fr EB UU ra E A n oo Value of sales of PA101 Number of paid sales of PA101 PA204 Value of sales of PA101 PA101 Product number A1 A2 F7 F8 PA102 Normal vend price of PA101 PA201 Number of paid sales of PA101 Value of sales of PA101 Number of paid sales of PA101 PA204 Value of sales of PA101 EA201 Event ID MIS RESET MIS H EA203 Number of times the MIS was reset E MIS H EA101 Event ID DOOR HIST 1 HIST EA102 Date when door was last opened YYMMDD HIST cao cados casos caro caso Caso Caso 1002 catso1 201 DA Dazos DA204 201 202
39. door was last opened Door Opened Prev When the door was previously opened The Exact Change information is displayed as Exact Change Det Indicates that the machine was in the Exact Change State When button 8 is pressed the time and date is displayed as hh mm dd mm yy dd Where hh mm is the time when the event occurred Where dd mm yy is the date when the event occurred Where dd is the duration in hours for Exact Change Pressing button 8 again takes you back to the event message ERROR LOG DISPLAY Buttons 4 and 5 are used to view the error log Button 8 is used to display the time date when the event occurred the time date is displayed until another button depression The error log can store 20 events the last event to occur is the 1 displayed If the log is empty due to a reset No Errors is displayed The possible error messages are Coin Mech When an MDB coin mech has reported an error Bill Acceptor When an MDB bill acc has reported an error Card Reader When an MDB reader has reported an error Selection x When selection button x A F 1 0 is bad e g button is closed for gt 30 sec Motor xx When motor xx A1 F8 has gone bad ran OK during motor scan but failed during a vend Door Opened When the door has been left opened 60min Touch When there s a problem with Touch DEX When there s a problem with DEX Fraud Detect When a fraud attempt has been detected e g reported by a card read
40. e Taito ku Tokyo 110 Japan Vendo GMBH Spangerstr 22 PO Box 130940 40599 Dusseldorf Germany Sanden International Pty Ltd 54 Allingham St Condell Park N S W 2200 Australia Sanden International Singapore Pte Ltd Sanden House 25 Ang Mo Kio St 65 Singapore 569062 The Republic of Singapore Sanden International Taiwan Corp No 21 6 Sec 1 Tun Hwa S Rd Taipei Taiwan Taiwan ROC N V Vendo Benelux S A Industrial Research Park N O H 13 Font St Landry 1120 Brussels Belgium Vendo UK Ltd Vendo House Kingsclere Road Basingstoke Hants RG21 5GU Great Britain Vendo Italy S p A Casella Postale 9 1 15033 Casale Monferrato Italy Vendo Iberia S A C Sant Ferran No 92 Poligono Industrial la Almeda Sector P 1 08940 Cornella Barcelona Spain S 13 PHONE NUMBERS Tel 800 344 7216 ext 3368 Fax 800 541 5684 81 3 3835 1321 81 3 3833 7096 49 211 74 039 0 49 211 7488541 61 2 9791 0999 61 2 9791 9029 65 482 5500 65 482 1697 886 2 570 6106 886 2 577 1959 32 2 268 2595 32 2 268 2862 44 1256 479309 44 1256 844469 39 142 335111 39 142 5623 48 343 474 1555 343 474 1842 08 2005 Vendo E SANA SECTION IX PARTS SALES amp SERVICE CENTERS OF SANDEN COMPANY FOR LATIN AMERICA PHONE NUMBERS AREA Mexico Central America South America ADDRESS Vendo de Mexico Camino Real de Toluca No 154 Col Bellavista 01140 M
41. e motor assembly and spiral can be lifted from the tray The spiral mounting clip can be removed from the motor housing by compressing the clips at the rear M 2 08 2005 Vendo E SANA and pushing the mounting clip forward through the motor housing When replacing the spiral ensure that the end of the spiral is in the appropriate position for the product being vended 1 6 Vend Hopper Replacement The vend hopper and vend flap is a single unit which can be replaced To remove the hopper 1 Open machine main door 2 Remove the 2 screws at each end of the hopper which attach the hopper bracket to the door total of 4 screws to remove 3 The hopper will now lift away from the door 4 Replacing the vend hopper is the reverse of this process 5 To adjust the vend flap height alignment loosen the bolts at each end of the hopper which support the hopper deflectors The hopper deflectors and vend flap can then be raised or lowered independently of the hopper itself M 3 08 2005 Vendo E SANA M 4 08 2005 Vendo E SANA APPENDIX A CONFIGURABLE SETTINGS AND DEFAULTS Cash Handling Mode 2 SWA Force Vend Force Bill Coin or Force Bill Coin or Change Machine or Neutral or No Change Machine Change Mode 2 SWB Norm Vend Norm Vend Handling or Multivend Mech Type Mode 2 SW 5 Executive Executive or Price Holding Single Multi Mode 2 SW 8 Single Price Multi Price Price or Multi Price Overpay Mode 2 SW 0 00 6
42. ected to front of power box Check fuses on power box Keypad not working Check keypad harness connections No coins accepted Check message on coin mechanism Ensure coin mechanism connected to only one interface MDB or EXEC Check spiral size is correct Check end of spiral position is correct Are products being loaded correctly Use spacer boards and product pushers to improve reliability Poor vend reliability All prices are the same Check multi price single price setting Check all prices are set ei change paid Check that sufficient coins are in coin mechanism that sufficient coins are in coin mechanism Use Exact Change message showing with Check that all the prices are set correctly including those not used ie sufficient change spiral A5 to A8 B5 to B8 C5 to C8 in coin mechanism Larger value coins not accepted when low on Check that the overpay value is set correctly change Door not closing properly Check that the floor is level and that the feet are adjusted correctly FF 2 08 2005 Vendo E SANA FF 3 08 2005 Vendo E 4 08 2005 Vendo E SANA Glass Front Snack Vendor VS 411 and VSR 411 MAINTENANCE SECTION M 1 08 2005 Vendo E SANA Maintenance It is important to ensure that the chiller vents are cleaned whenever a service engineer visits a machine This function is easily performed b
43. ed to move the cursor to the desired position Once the cursor is at the desired location selection buttons 7 and 8 are used to change the setting P 10 08 2005 Vendo SAN Note that at any time while in the Time Programming mode buttons amp 0 can be used to restore the previous configuration The button functions are given below A Move to Previous Top Menu D Moves to Previous Sub Menu 1 Moves the Cursor Left 4 Decrements the Value 7 N A Restore B Move to Next Top Menu E Moves to the Next Sub Menu 2 Moves the Cursor Right 5 Increments the Value 8 N A 0 Restore SETTING THE SELECTIONS TO WHICH THE TIME FUNCTIONS APPLY The following sections apply to the set up of both the Discount and Blocker Menu s The method for entering the selections that are effected by the Blocker and Discount is described below Through 3 different screens lines each of the selections can be Viewed amp Unassigned Cleared all selections can be cleared with one action Assigned Examples of each screen line are shown below B1 View Sel A3 A5 Provides the capability to view the selections assigned to Blocker 1 shown to be A3 A5 B2 Clear Sel N Provides the capability to clear all of the selections assigned to Blocker 2 The N must first be changed to Y D1 Assign Sel N Provides the capability to assign selections to Discount 1 The N m
44. er etc Chute Fraud When a fraud at the chute has been detected P 7 08 2005 Vendo E SANZ Bill Fraud When a bill acceptor fraud has been detected e g bill pull Battery When the RAM is corrupted due to the battery SW Mismatch When the SW rev s mismatch uP and Flash When button 8 is pressed the time date is displayed as hh mm dd mm yy Where hh mm is the time Where dd mm yy is the date when the event occurred Pressing button 8 again takes you back to the event message RESETTING THE MIS HISTORY ERROR LOGS Button 7 cycles through the different types of resets Reset MIS Resets Interval Resetable fields Reset Event Log Resets the Event History log Reset Error Log Resets the Error log Button 8 performs the reset the switch must be held for 2 seconds Note that errors are not auto cleared from the log e g if an error associated with button 4 has been posted it will not automatically be removed when button 4 is repaired 1 1 7 Entry Code password Service Mode 5 The Entry Code Mode is entered when the button is pressed four times Upon entering the Entry Code Mode the display will show Entry Code In order to enter the STS Programming mode or the modes above modes 7 13 an entry code must be keyed in If the correct entry code is not keyed in then a press of the mode switch or button will cause the system to enter normal operation mode The entry code is entered by pressing selection buttons
45. example shows the information displayed as selections are assigned to Blocker 1 B1 Assign Sel Y Hitting keys 7 or 8 will enter the mode where selections are assigned B1 Assign Sel Displayed after the 7 or 8 is hit B1 Assign Sel A3 Displayed after the selection A3 is entered B1 Assign Sel B3 Displayed after the selection B3 is entered B1 Assign Sel C Displayed after C is entered Causes all selections on shelf C to be assigned B1 Assign Sel N Displayed after an alpha key is hit twice e g AA SET TIME When the display shows Set Date Time pressing selection button E moves control to the screen used for setting the machine s date Date dd mm yy Using buttons 1 and 2 the cursor can be moved between the day month and year fields While in a field buttons 4 and 5 can be used to change the value Pressing selection button E again moves control to the screen used for setting the machine s time Time hh mm Using buttons 1 and 2 the cursor can be moved between the hour and minute fields While in a field buttons 4 and 5 can be used to change the value Note that the 24 hour clock is used here With the display showing the time pressing button E again moves control to the screen used for setting the type of Daylight Saving Time P 12 08 2005 Vendo E SANA DST Europe Using buttons 4 and 5 the value type can be set to None N America Europe Australia SET DISCOUNT With the dis
46. exico D F Mexico SandenVendo America Inc 10710 Sanden Drive Dallas TX 75238 1335 U S A Pelp Internacional S A 4560 El Rosal Huechuraba Santiago Chile Industria e Comercio de Mag Ltda Estrada Uniao e Industria 9 120 Itaipava 25730 730 Petropolis Rio de Janeiro Brazil SandenVendo America Inc 10710 Sanden Drive Dallas TX 75238 1335 U S A S 14 Tel 525 515 9745 Fax 525 277 0111 Tel 800 344 7216 ext 3368 Fax 800 541 5684 Tel 562 243 9710 Fax 562 740 0504 Tel 55242 22 2666 Fax 55242 22 3244 Tel 800 344 7216 ext 3368 Fax 800 541 5684 08 2005 Vendo E SANA S 15 08 2005 Vendo E Glass Front Snack Vendor VS 411 and VSR 411 GENERAL INFORMATION SECTION G 1 08 2005 Vendo E General information 1 0 Introduction This service manual covers the VS411 and the VSR411 Snack Vending Machine This manual is designed to act as a reference for service technicians We recommend that you study this manual as there are many features and uses If you do not understand any part of this manual please contact The SandenVendo America Inc Technical Service Department at 800 344 7216 ext 3368 1 1 Machine specifications Product Name Glass Front Snack Vending Machine Product Type S 411 amp VSR 411 Location Environment Inside only Length x Width x Depth Frequency Hz 4602 VS 411 0 6 amp VSR 4
47. g a selection B1 View Sel B1B2 Assuming B1 B2 are assigned to Blocker 1 B1 View Sel 2 After the 5 button is pressed B1 View Sel B1B2 After the 5 button is pressed again B1 View Sel B2 After the 2 button is pressed B1 View Sel After the 5 button is pressed B1 View Sel B1 After the 1 button is pressed The B2 selection can not longer be reinstated CLEARING ALL THE ASSIGNED SELECTIONS Using the D and E buttons the screens lines associated with clearing all of the assigned selections can be displayed D1 Clear Sel N BO Clear Sel N B9 Clear Sel N Where D1 is for the Discount BO is for Blocker 0 and is for Blocker 9 The N in the above lines can be changed to a Y via buttons 4 or 5 If buttons 7 or 8 are pressed while there s a Y all selections assigned to a feature will be cleared B1 Clear Sel Y Hitting keys 7 or 8 will clear all assigned selections ASSIGNING THE SELECTIONS Using the D and E buttons the screens lines associated with assigning selections can be displayed D1 Assign Sel N BO Assign Sel N B9 Assign Sel N Where D1 is for the Discount BO is for Blocker 0 and B9 is for Blocker 9 The N in the above lines can be changed to a Y via buttons 4 or 5 If keys 7 or 8 are pressed while there s a Y the VMC will enter the mode where selections are assigned to a feature To exit this mode an alpha button i e A B C D E or F must be pressed twice The following
48. ged 7 Change to a new one Does not accept coins 1 Coins incorrectly filled 1 After resetting fill coins correctly 2 Control board didn t adjust into the 2 Adjust into the correct change status otherwise no correct position for returning change change will return or less change will return 3 Coin return pole of CM got jam 3 Check the part that got jammed Check the 4 The address of the CM is not correct reposition status of each coin return pole press Incorrect 5 Label price and setting price are not button MODE twice each pole returns to front change given matched automatically 6 CM is damaged 4 Adjust each position or change 7 Coin return mechanism is in the wrong 5 Reset price carefully to match position 6 Change to a new one 7 Check and correct the coin return mechanism position 1 Spiral jamming 1 Cleanup and reposition it to let the motor turn one 2 Spiral didn t return to the same position cycle 3 Mistakingly chose the empty chute 2 Take out the spiral to adjust it to the original 4 Incorrect product filling position 3 Adjust the price of empty chute to O or the highest price or fill the chute 4 Choose correct products for the spiral If the dimension of the products is smaller than 2 3 of the spiral diameter they will cause a jam Correct change given but no product was given 08 2005 Products in the chute but does not sell Refrigeration Compressor has no refrigerating effec
49. gt OJO 27 gt 219 zo 28 3 lt z m 0 0 2 gt O A fri 0 1 0 01 210 0 10810 m my 0 m y gt U gt A 2 gt gt 2 NTI VIBRATION BUSHING lt gt gt gt A 5 O A CREW M3X12 HERMOSTAT MOUNTING BRACKET Y HERMOSTAT HERMOSTAT POSITION WASHER CREW M4X10 HERMOSTAT KNOB IVIDER PLATE VAPORATOR FAN ANTI VIBRATION WASHER EARING COVER VAPORATOR VAPORATOR COVER ASSY EX NUT M6 PRING WASHER M6 ASHER M6 HILLER FAN MOTOR RAINAGE TUBE ONDENSATE PAN OMPRESSOR UT M8 PRING WASHER M8 ASHER 8 HILLER BASE PLATE HILLER HARNESS ONDENSER ONDENSER FAN CD U 411C 610010 411C 610009 411C 615006 411C 610004 411C 610014 411C 611000 V802265 V802264 V802267 411C 615007 411C 615008 411C 615009 NF11 V802277 V802273 V802272 411C 612000 411C 615011 411C 610013 411C 615013 als al 00 N 2 ES 21 30 B 31 08 2005 ndo RR N 32 08 2005 Vendo SAN HARNESSES DESCRIPTION QTY IrDA HARNESS 1 MAIN HARNESS TRAY MOTOR 2 LCD HARNESS KEYPAD HARNESS MAIN POWER CABLE PART NO 411C 460006 411C 460002 411C 460007 411C 460005 411C 460001 411C 460004 411C 460003 411C 460008 411C 460011 411C 460010 411C 460009 TRAY 8 PRODUCTS HARNESS TRAY 4 PRODUCTS HARNESS DOOR SWITCH HARNESS MDB H
50. ical and mechanical hazards Service personnel should remain aware of possible hazards from hot components even though electrical power is off See the appropriate sections of this manual for further information C Servicing with Power On Some service situations may require access with the power on Power on servicing should be performed only by fully qualified service technicians Particular caution is required in servicing assemblies that combine electrical power and mechanical movement Sudden movement to escape mechanical action can result in contact with live circuits and vice versa Itis therefore doubly important to maintain maximum clearances from both moving parts and live circuits when servicing POWER ON SERVICING SHOULD BE ACCOMPLISHED ONLY BY FULLY TRAINED PERSONNEL SUCH SERVICE BY UNQUALIFIED INDIVIDUALS CAN BE DANGEROUS Power to lighting and refrigeration system is shut off automatically by the electronic controller when the outer door is opened NOTE For power on servicing of the vendor s lighting system turn lighting power on by accessing the Lights test function of the electronic controller see programming on inner door For power on servicing of the vendor s refrigeration system turn refrigeration power on by accessing the Compressor test function of the electronic controller see programming on inner door S 7 08 2005 Vendo E SANA SECTION Ill MECHANICAL HAZARDS Servicing of Moving
51. it breakers All electrical connections must be dry and free of moisture before applying power A Grounding Systems SandenVendo America Inc vending machines are provided with the appropriate service cord for the power supply in your area The service cord will connect to the matching electrical outlet Always ensure that the outlet to be used is properly grounded before plugging in the vendor See pages S 3 through S 5 ALWAYS TEST TO VERIFY PROPER GROUNDING PRIOR TO INSTALLATION TO REDUCE THE RISK OF ELECTRICAL SHOCK AND FIRE The electrical grounding system also includes the bonding of all metal components within the vendor This involves a system of bonding wires identified by green or green and yellow marking The system uses serrated head screws lock washers and star washers to ensure the electrical connection between parts Maintenance of vending equipment may involve disassembly Include the above items when reassembling even if the vending machine may appear to function normally without them Omitting any of these items can compromise a link in the grounding system See the appropriate service manual or kit instructions for components and assembly instructions S 6 08 2005 Vendo E SANA SECTION Il ELECTRICAL HAZARDS CONTINUED B Servicing with Power Off For maximum safety unplug the service cord from the wall outlet before opening the vendor door This will remove power from the equipment and avoid electr
52. ming maintenance tests or repairs All testing of sealed refrigeration systems must be done by trained personnel who are familiar with the systems and pressures involved B Physical Protection The accidental release of refrigerant gases can result in physical injuries Always wear protective glasses and protect your hands face and body when working near the refrigeration system ALWAYS WEAR EYE PROTECTION AND PROTECT YOUR HANDS FACE AND BODY WHEN WORKING NEAR THE REFRIGERATION SYSTEM SECTION V TEMPERATURE HAZARDS GENERAL Maintenance personnel should be alerted to the potential hazards from hot metal surfaces High temperatures may be present throughout the refrigeration system even though electrical power has been removed S 9 08 2005 Vendo E SANA SECTION VI SUBSTITUTIONS AND MODIFICATIONS GENERAL Unauthorized changes or the substitution of unauthorized parts can compromise the equipment designs This can result in unsafe conditions for either the service personnel or the equipment users Always refer to the appropriate parts and service manual for replacement parts and maintenance instructions If questions arise contact the Technical Services Department of the SandenVendo America Inc office in your area When servicing the vending machine always reassemble all components to their original location and position Maintain the correct routing for tubing electrical wiring etc Replace all clamps brackets and g
53. o Previous Screen E Moves to the Next Screen 1 Moves the Cursor Left 2 Moves the Cursor Right 4 Decrements the Value 5 Increments the Value 7 Executes Clears etc 8 Executes Clears etc Wild Card 0 Restore Note that when pairing two motors e g A3 and A4 only adjacent motors can be paired only the odd motor is referenced e g A3 the even motor is assumed As an example if A3 is specified as being paired then it is assumed that it is being paired with A4 VIEWING THE ASSIGNED SELECTIONS Using the D and E buttons the screen line associated with viewing the paired motors can be displayed Paired Mtr xnyn The xn and yn is the beginning of the list of paired motors If no motors are paired then nothing will be displayed in the last four fields of the display The cursor is under the 1st entry in the list e g A5B1 Using the 1 and 2 buttons the cursor can be moved through the whole list assuming the list is greater than 2 selections Note the cursor can not be moved beyond the beginning or the end of the list As an example hitting the 2 twice could cause the display to show Paired Mtr A1A3 Assuming A1 A2 A3 A4 B1 B2 are paired Paired Mtr A3B1 After the 2 key is hit once Paired Mtr B1B3 After the 2 key is hit twice While the cursor is under a particular motor that motor can be deleted from the list by using the 4 or 5 buttons Hitting either button a second time will
54. or left open Problems with Touch Problems with DEX interface Problems with IrDA interface Fraud attempt detected e g card reader Fraud attempt via the chute Fraud attempt via bill pull RAM Battery issue Mismatch between the uP and the Flash SW C 3 08 2005 Vendo E 4 08 2005 APPENDIX D ELECTRICAL WIRING DIAGRAM SHUMA9I1D 9Zd Ir ar ajdind s ar pex rar ueei9 z 3r 0 93 SYUMUSSID S enig r ar iejdung s ar ipea Lor uee19 z ar MOIIeA Gf eBue10 g ar 919 ejding s 9r Pau uee19 2 9r OD Ou Oy 900g OroergvorieA e aoar ewuw s ar QUEEN ar pay RN ar eBueio s ar 90006 9 2 zd e19 L vr enue vr ona vr eidang s vr vr TEDAN Vr 9 vr 990m 4 Product Tray eng LE ed 9 4 14 21 24 19 6 mar O ramo zar peu vzr 902 2
55. or right side of the vendor s outer door to verify the main power supply requirements of the vendor Be sure the main power supply matches the requirements of the vendor To ensure safe operation plug the vendor only into a properly grounded outlet DO NOT USE EXTENSION CORDS Recommended voltage specs volts required amps of circuit Any power supply variance more than 10 may cause the vendor to malfunction Power outlets must be properly grounded Power outlets must be properly polarized where applicable Test the outlets using the following information Refer to Figure 1 on Page S 4 S 3 08 2005 TYPE 1 LARGE SLOT LINE 2 NEUTRAL CONTACT WHITE 0 5 VOLTS STEP 1 SMALL SLOT LINE 1 LIVE CONTACT BLACK 110 VOLTS ROUND SOCKET EARTH CONTACT GREEN 0 VOLTS EARTH CONTACT SLOT GREEN AND YELLOW 0 VOLTS STEP 2 SLOT LIVE CONTACT BROWN 220 VOLTS SLOT NEUTRAL CONTACT BLUE 0 5 VOLTS TYPE 3 POWER CONTACT SOCKET STEP 2 NEUTRAL BLUE 0 5 VOLTS STEP 3 OR LIVE BROWN 220 VOLTS STEP 1 STEP 2 29 ND POWER CONTACT EARTH CONTACT SOCKET GREEN AND YELLOW 0 VOLTS NEUTRAL BLUE 0 5 VOLTS OR LIVE BROWN 220 VOLTS POWER CONTACT SOCKET TYPE4 NEUTRAL BLUE 0 5 VOLTS OR LIVE BROWN 220 VOLTS STEP 1 STEP 2 STEP 3 L3 9 8 CS er EARTH CONTACT ROWER CONTIGIT GREEN AND YELLOW SOCKET 0 VOLTS NEUTRAL BLUE 0 5
56. play showing Set Date Time or while the machine is in a sub menu of Set Date Time hitting button B moves control to the screens used for setting the parameters associated with the Discount Set Discounts is displayed When the display shows Set Discounts hitting button E moves control to the 1 screen used for setting up the machine s discount feature Repeatedly hitting button E takes the operator through all of the screens listed below D1 Active Y_ Y indicates that the feature is enabled N is disabled D1 Amount xxx xx Indicates the amount of the discount D1 Start hh mm Indicates the time when the discount is active hh mm D1 Start mtwtfss Indicates the day s when the discount is active UPPER CASE indicates that the discount will be turned on for that day D1 Stop hh mm Indicates the time when the discount is deactivated hh mm D1 Stop mtwtfss Indicates the day s when the discount is deactivated UPPER CASE indicates that the discount will be turned off for that day The following 3 items are discussed in more detail in section Assigning the Selections 01 Clear Sel Ifthe N is changed to Y and keys 7 or 8 are hit all selections will be cleared D1 Assign Sel N Provides the capability to assign selections the N must be changed to Y and keys 7 or 8 must 1st be pressed Use AA to exit In the above screens lines and also in the blocker section that follows the cursor can
57. possible messages during the motor test are 1 Running Indicates the motor is running A1 Low Current Indicates the motor failed due to low current A1 High Current Indicates that a high level of current was detected A1 Stuck Home Indicates that the motor never left home A1 Time Out Indicates that the motor did not return to home A1 Motor Ok Indicates the motor completed the test vend successfully The motor test mode is exited by hitting the mode switch or buttons or O Test Vend Detect This has not been implemented on the initial machine production The information below is therefore only a proposed implementation Pressing the E will display Vend Detect Test A second press of E activates the vend detect test While the test mode is active the display will show Beam Ok when the detector is in steady state and then will display Beam Error if the detector is disturbed The Vend Detect test mode is exited by hitting the mode switch or buttons or O Keypad Test While the machine is in test mode pressing button 1 will display Switch Test A second press of 1 activates the test While the mode is active the display will show any button which is pressed Exiting the test occurs if no button is pressed for 30 seconds DEX UCS Test While the machine is in test mode pressing 4 will display DEX UCS Test Pressing 4 a second time activates the DEX UCS test mode While the mode is active the VMC transmits a
58. right hand side and the existing numbers will be shifted left When the required price is displayed the pressing of an alpha button will freeze the price The alpha character is interpreted as the first key in the spiral identification e g A1 If the price is set to 60p and A pressed the display will show SetA 0 60 Pressing a numeric key will assign this price to a selection The price is confirmed by pressing the key and the machine then goes to the next service mode If the button is pressed this assigns the price to the entire shelf e g Set C 0 50 will assign a price of 0 50 to all selections on tray C If another selection button sequence e g A3 B4 F7 is entered the VMC will assign the displayed price to that selection If a numeric button is pressed when the VMC is expecting an alpha key the VMC will assume that the price is being changed and allow numeric values to be entered If two alpha buttons are pressed e g AA the VMC will return to View mode Notes on Prices The maximum price available is 65000 times the scaling factor when using MDB interface When using the Exec interface the maximum price is 250 base units When in PRICE HOLDING PRICE DISPLAY mode the range of price lines is 1 to 10 When neither a coin mech or debit card reader is present prices can only be set in increments of 0 05 When either a coin mech and or debit card reader is present prices can be set in increments of the lowest sc
59. s similar in design and operation to the unit fitted to the MARS SERIES 2000 BRANDED VENDOR MDB board interface A maximum of 60 selections are made via a matrixed keypad A 1 9 where product selection is made by pressing one letter and one numeric key N B S O D be programmed using of the following methods 1 Manual programming is performed with the door open using the mode switch located on the VMC and the selection switches 2 Automated programming is performed by uploading configuration and or price information from the DEX UCS hard wired interface 1 1 Programming Guide All programming is performed using the selection keypad The board provides two interface modes sales and service Sales mode is accesed by pressing and holding the door switch for 5 seconds when the door is open The service mode is accessed by pressing the mode switch on the VMC the door must remain open while in service mode Once in service mode the key is used to scroll through the service modes The available service modes are listed below 1 1 1 Sales Mode Once in Sales Mode total sales per machine per shelf or per spiral can be viewed 1 1 2 Service Mode In Servie Mode press the number key to scroll through each mode as indicated below For an overview of the Service Mode see page P 17 Setup tube Ctl Se
60. ssage is displayed pressing and holding selection switch will increase the amount of overpay Pressing and holding the switch a second time will decrease the amount BUTTON 0 VEND DETECT IS PRESENT Pressing the button 0 will display the present configuration of the machine Vend Detect Present Yes vs No Continued presses of the button toggles between the two different modes DISPLAYED MODE DESCRIPTION Vend Detect Yes The Vend Detect hardware is present in the machine Vend Detect No The Vend Detect hardware is not present in the machine The standard machine does not have vend detect technology fitted 1 1 4 Set Price Service Mode 2 Pressing the button once while in the service mode accesses this function The display will show Set Price There are two options within this service mode Viewing Prices or Setting Prices Viewing Prices When the display shows Set Price the pressing of an alpha button A F sets the VMC into price viewing mode The display will show View A XXX XX Assuming A was pressed View A1 XX XX Assuming 1 was pressed Where XX XX is the price currently set 08 2005 Vendo E SANA Setting Prices If the display is showing Set Price or View XX XX the pressing of a numeric button 0 9 sets the VMC into price setting mode The display will show Set 000 0x Where x is the numeric pressed The pressing of numeric buttons will introduce numbers to the
61. t The door can not be locked Products continue to go out Vendo E SANA 1 The price of product is higher than the 1 Continue to insert money until it is enough or more inserted money than the product price 2 Vend motor failure 2 Test motor by swapping motor connection with another motor If that motor works replace the defective motor 1 Air flow hatch got jammed 1 Clean it up position the rear of the machine 15cm 2 The position of thermostat is not correct 5 9 inch from the wall 3 Low on refrigerant 2 Adjust the controller into the right position 3 Find professional refrigeration maintenance person to replace or add refrigerant 1 The machine is not leveled 1 Level the machine adjust the screw under the lock 2 The distance between Lock and Lock pitch lower than other three screws socket is long 2 Loosen the door lock mounting nut adjusting it up and down until you can close the door easily 1 Selling products mechanism has 1 Check the motor position switch whether it works problems normally if it works normally then it is the control board s problem change to a new one 08 2005 Vendo E SANA G 9 08 2005 Vendo E Glass Front Snack Vendor VS 411 and VSR 411 PROGRAMMING SECTION 08 2005 Vendo E SANA Control Board Programming 1 0 Overview The Vending Machine Controller VMC fitted to the 411VS amp 411VSR is known as the MCB560 This i
62. t Price Machine Test Mis history errors Display 1 1 1 1 1 1 1 1 1 1 Entry Code password NOOB Additionally Engineer service modes are accessible by entering the correct 4 digit password The additional service modes are listed below 1 1 8 Space To Sales Sts Programming 1 1 9 Display Programming 1 1 10 Machine Resets 1 1 11 Set Time Functions 1 1 12 Set Mis Access 1 1 13 Motor Pairing The default password is 3142 Appendix 1 lists all VMC parameters and their default settings P 2 08 2005 Vendo SAN 1 1 3 Setup tube Ctl Service Mode 1 This mode is first accessed when the VMC mode switch is pressed This service mode is used to perform the following actions Configure the machine Dispense coins Select the type of coin mech used Display the coin tube inventory Setup the overpay feature Set clear the vend detector present flag Each of these options is set by repeated presses of the same button Button Option A Cash Handling B Change Handling 2 Coin dispense MDB only 7 Coin tube inventory display 8 Single multi price i Set overpay value 0 Vend detect sensor fitted BUTTON A CASH HANDLING Pressing button A will display the present mode of cash handling Repeated presses of the button scrolls through the different types of cash handling CASH HANDLING DESCRIPTION Force Vend No escrow return unless a selected product is sold out
63. test pattern to the DEX UCS port This test message is verified by connecting a loop back cable from the DEX UCS port to the Exec port Possible messages during the test are DEX UCS Test Message when 4 is pressed for the first time Insert Loop Back Message when VMC is waiting for the loop back to be connected DEX UCS Test Passed Message when test passes DEX UCS Test Failed Message when test fails The DEX UCS test mode is exited by hitting the mode switch or buttons or O Motor Scan Test While the machine is in test mode pressing 7 will display Motor Scan Test Pressing 7 a second time activates the Motor Scan test The VMC will then run each motor in turn and confirms the motors return to the home position The VMC will attempt to run all motors If a motor fault is detected the test will stop and the bad motor identified and the problem displayed Pressing 7 will retest the faulty motor and pressing 8 will resume the test on the next motor Possible messages during the Motor Scan test are 1 Running Indicates the motor is running A1 Low Current Indicates the motor failed due to low current A1 High Current Indicates that a high level of current was detected A1 Stuck Home Indicates that the motor never left home A1 Time Out Indicates that the motor did not return to home A1 Motor Ok Indicates the motor completed the test vend successfully The motor scan test mode is exited by hitting the mode switch or buttons or O
64. the Programing Section of the manual Lock the door of the vending machine The vending machine is ready for use G 3 08 2005 Vendo SAN 1 4 Purchase Product 1 Insert Money 4 Take Out Change 5 Remove Product Diagram 1 1 5 Installation Requirements 1 5 1 Ensure the machine is level and adjust the screws on the feet as below diagram 2 Alevel machine will ensure that the door automatically stays in any position when it is open Diagram 2 G 4 08 2005 Vendo E SANA 1 5 2 Make sure the machine has enough space in the front and at the door axis side to let the door open enough 1 5 3 The distance between the wall and the back of the vending machine should be more than 15cm 5 9 inches to ensure a good air flow otherwise the function of chiller will be affected and may not work properly 1 5 4 Put the machine on flat and stable ground Prevent water splash on the machine and avoid leakage that may harm people after raining Keep away from heat source Avoid direct sun light and put in a place where there is good air conditioning 1 5 5 The power supply must be 115V 60Hz and the rated supply current should be more than 16A The ground wire must connect with ground to prevent shock and to prevent electromagnetic interference caused by static electricity All wire connections must be made by a professional electrician 1 6 Filling Operation Open the door to the maximum position Lift
65. ting the Power Box into the machine 1 2 Tray removal To remove the tray first disconnect the relevant tray power cable from the connection panel to the right of the trays The cable should be pulled through and placed on top of the tray Pull the tray towards you as performed when loading the tray At the trays maximum position lift the front edge of the tray to 45 degrees above horizontal and pull the tray towards you As it comes forward be careful to support the back of the tray NOTE Trays can be heavy and you are advised to first remove all products from the spirals 1 3 Lock Change replacement It is possible to replace the barrel lock for most standard lock types To do this simply unlock the door pull the T handle to its furthest extent and use a tool to release the lock pip from the T handle on the outside of the T handle barrel To replace the T handle assembly remove the nuts from the inside of the door 1 4 Control board replacement The control board is held in place with 4 PCB mounting posts All the harneses which connect to the board are unique and keyed to ease identification Please see the Electrical Wiring Diagram for further guidance 1 5 Motor Replacement All motors are identical and can be used in any spiral with the exception of the double product spiral motor which vends every 180 degrees To replace a motor first remove the tray as described previously Disconnect the motor harness at the rear of the motor Th
66. uides to their original locations Replace all tubing sleeving insulating material and protective covers to their original condition VENDO EQUIPMENT HAS BEEN PROVIDED WITH APPROPRIATE PROTECTIVE DEVICES TO PROTECT AGAINST THE POSSIBILITY OF OVERHEATING AND FIRE AS A RESULT OF EQUIPMENT OR COMPONENT FAILURES SUBSTITUTION MODIFICATION OR BYPASSING OF SUCH PROTECTIVE DEVICES CAN CREATE DANGEROUS CONDITIONS PROTECTIVE CIRCUITS SHOULD NEVER BE BYPASSED AND FAILED PROTECTIVE DEVICES MUST BE REPLACED ONLY WITH FACTORY AUTHORIZED PARTS A Service Cord Replacement SandenVendo America Inc vending machines are furnished with unique power supply cords If replacement becomes necessary consult the appropriate parts and service manual and order the correct replacement cord for the model of vending machine in question Do not use substitute replacement cords Only authorized service personnel with appropriate training should replace the vending machine service cord If a question should arise concerning which service cord to order contact the Technical Services Department of the SandenVendo America Inc office in your area S 10 08 2005 Vendo E SANA SECTION VI SUBSTITUTIONS AND MODIFICATIONS CONTINUED THIS APPLIANCE MUST BE EARTHED IMPORTANT The wires in the main leads are colored in accordance with the following code 110v 120v 220v 240v Green Green and Yellow Earth White ilr
67. ust first be changed to Y The following 3 pages describe Viewing Clearing and Assigning selections in more detail VIEWING THE ASSIGNED SELECTIONS Using the D and E keys the screens lines associated with viewing the assigned selections can be displayed D1 View Sel xnyn BO View Sel xnyn B9 View Sel xnyn Where D1 is for the Discount BO is for Blocker 0 and B9 is for Blocker 9 The xn and yn is the beginning of the list of selections that are assigned to the associated feature If no selections are assigned then nothing will be displayed in the last four fields of the display The cursor is under the 1st entry in the list e g A5B2 Using the 1 and 2 buttons the cursor can be moved through the whole list assuming the list is greater than 2 selections Note the cursor can not be moved beyond the beginning or the end of the list As an example pressing 2 twice could cause the display to show B1 View Sel A1A2 Assuming A1 A2 B1 B2 are assigned to Blocker 1 B1 View Sel A2B1 After the 2 key is pressed once B1 View Sel B1B2 After the 2 key is pressed twice 08 2005 Vendo E SANA While the cursor is under a particular selection that selection can be deleted from the list by using the 4 or 5 buttons Pressing either button a second time will reinstate the selection Once a selection is deleted and the cursor is moved the selection can not be reinstated Below is an example of deletin
68. west value coin E Dispenses coins from the tube associated with the 2nd coin 1 Dispenses coins from the tube associated with the 3rd coin 2 Dispenses coins from the tube associated with the 4tht highest value tubed coin If the tube inventory mode is activated via button 7 these switches are still active If an Executive mech is used then these switches have no function BUTTON 7 COIN TUBE INVENTORY DISPLAY Pressing button 7 will cause the display to show the last known value of the coin mech tube inventory Inv xxx xx Depositing coins will increase the value and dispensing coins will decrease the value This status is only available with MDB coin mechs when an Executive mech is attached the display will show Inv 000 00 BUTTON 8 SINGLE MULTI PRICE SELECTION Pressing button 8 will display the present configuration of the machine single vs multi price Continued presses of the button toggles between the two different modes DISPLAYED MODE DESCRIPTION All items are sold at the price assigned to selection Note the prices of the other selections A2 FO are not cleared or reset to the price of selection A1 Single Price Multi Price All items are sold at the prices specified for each selection BUTTON INC DEC THE OVERPAY VALUE When button is first pressed the machine will display Overpay xx xx Where xx xx is the max overpay amount While the above me
69. working process 1 8 3 Ensure the tray vend hopper and key pad are clean 1 8 4 Once the power is connected do not remove the plug otherwise data will be lost and it will even damage other electric components 1 8 5 Do not place goods around the evaporator in the cabinet as this will affect the function of the chiller and cause problems 1 8 6 Liquids are to be prohibited from contacting the electrical parts and the mechanism on the Bill Validator or Coin Mechanism 1 8 7 Use soft cloth dipped in detergent to clean the glass and the surface of the machine 1 9 Troubleshooting 1 Changer out of change 1 Correctly fill up coins Foreign material inside of Bill Validator 2 Clean the Bill Validator Money is incorrect Use correct money 2 2 Does not 3 3 4 Plugs are loose 4 Reinstall the connector after turning off the power 5 5 1 1 accept bills Bill Validator is damaged Change to a new one Change is incorrect False coin can not be accepted use correct 2 Indicator of Coin Mechanism CM is currency not working 2 Check if the power and plug are loose 3 Coin jam or dust in the CM 3 Open up the machine to clean CM 4 Jam on electromagnetic distribution 4 Use small tool to remove the jammed components brake 5 Check low level transducer use Alpha to delete all 5 Indicator of CM is designating an error the faults by adjusting 349 address to 1 6 Water got into CM 6 Take out the CM use dryer to dry it 7 CM dama
70. y removing the front chiller cover panel inside the machine and cleaning the floor vent and chiller grill 1 0 Chiller removal The chiller is a self enclosed unit which can be easily removed and exchanged To remove the chiller 1 Disconnect machine from power supply either disconnect mains plug or internal IEC power connector 2 Disconnect IEC chiller connector from power box 3 Remove the 4 screws retaining the chiller cover panel and remove panel 4 Loosen screws on left and right side chiller retaining brackets The brackets can then be lifted and removed 5 The chiller unit can now be slid forward and removed from the machine 6 Re fitting of the chiller is the reverse of this process NOTE The chiller unit is heavy and precautions must be taken when lifting or moving the unit 1 1 Power box removal The Power Box contains the following electrical components Lighting Ballast Mains Filter Transformer Interlock Switch Mains and Chiller IEC Sockets Fuses To Remove the Power Box 1 Disconnect both IEC power cables from the front of the Power Box 2 Remove the four retaining screws fron the Power Box 3 The Power Box should be slid forward using the handle and removed from the machine Two harnesses at the rear of the Power Box need to be diconnected to remove the Power Box entirely from the machine 4 Re fitting the Power Box is the reverse of this process Take care to avoid trapping the two internal harnesses when inser

Manual - D and S Vending Inc.

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