SERVICE MANUAL Service Level 1&2
Contents
1. M OA 11 du KS GI t Ka Ten VE L 10 LEGEND FOR QUICK TROUBLE SHOOTER eeben gege EEEENESeg 15 11 QUICK TROUBLE SHOOTER PART E eV vp aeuo bs adus 0 so 3193 E Ya To pYE yo ero Ca p dE E psa pa SUE Cae en dvo a indana i aure pod 16 12 QUICK TROUBLE SHOOTER PAR I 2 ieissesenctesnsssbeuk en bed k peu ein edP eye dogs 2 ENEE 17 13 DOE TES e S 18 14 BATTERY TEST mmc HNON 18 CHANGE HISTORY Status Version No Date Comments 16 Apr 2006 Initial draft Approved 15 Mai 2006 Approval Approved L4 Tun 2006 1112 RH 92 93 removed from Service Manual Service Manual 2310 RM 189 Level 1 amp 2 Copyright 2006 NOKIA Corporation All rights reserved NOKIA CONNECTING PEOPLE PAGE 3 18 Approved 2 0 CMO Operations amp Logistics MGR Training and Vendor Development Multimedia Creation amp Support Confidential 14 Jun 2006 1 INTRODUCTION The purpose of this document is to help NOKIA service levels 1 and 2 workshop technicians to carry out service to NOKIA products This Service Manual is to be used only by authorized NOKIA service suppliers and the content of it is confidential Please note that NOKIA provides also other guidance documents e g Service Bulletins for service suppliers follow these regularly and comply with the given instructions While every endeavor has been made to ensure the accuracy of2. SF 10 POS Flash Adapter is used in POS Point of Sales environment for software updating It provides controlled supply voltage and necessary connections between the phone and the Flash Device It substitutes for the phone s standard battery during the software update Test Pins for Flash Adapter SF 10 RJ 79 Soldering Jig Lead free Solder Wire Mandatory for lead free products Level 2 only 0772040 NMP Standard Toolkit NOKIA opening tool SRT 6 NOKIA No 0770431 Tonichi torque driver NOKIA No 6901525 Hova micro fibre cloth MX304 Dastex gloves S M XL Artilux goggles AH166 Wera bit T5 867 ATX 5x50 Wera 867 4 6IP 50mm Torx 6 PLUS Wera bit T6 867 4TX 6x50 Wera 867 1 5IP 25mm Torx 5 PLUS Wera bit T6 PLUS 867 ATX 6IP Facom side cutter 416E Facom TR driver SP 14032 Facom Tp driver SP 14033 Facom slot screwdriver AEF 2x35 E Wetec tweezers 7abb SA ESD Wetec tweezers 22 SA ESD Wetec tweezers 13 SA SMD ESD Wetec tweezers PSF SA ESD Wetec ESD brush E1211 Kaiser Fototechnik airbrush 6315 Wetec dental tool DEM83266 0 RS Components Scissors 323 5732 Service Manual 2310 RM 189 Level 1 amp 2 Copyright 2006 NOKIA Corporation All rights reserved NOKIA CONNECTING PEOPLE PAGE 11 18 Approved 2 0 CMO Operations amp Logistics MGR Training and Vendor Development Multimedia Creation amp Support Confidential 14 Jun 2006 8 SW UPDATE Flash Concept Point of Sales To use FLS 4S Flash Dong
3. o There are several documents available on NOL which have to be followed o First take care for the latest content pages of Service Bulletins which are always available for each folder on NOKIA Online This is also important to recognize if existing documents have become invalid o The service level indicator at the bottom of each document tells the appropriate destination Example Downloads Support Library Instructions General Service Bulletins Product related documents Spare Part Service Bulletins Service Tools Service Bulletins Common Software Service Bulletins etc e n m Please also check NOKIA Online NOL for latest news and files on a regular basis Service Manual 2310 RM 189 Level 1 amp 2 Copyright 2006 NOKIA Corporation All rights reserved NOKIA CONNECTING PEOPLE PAGE 5 18 Approved 2 0 CMO Operations amp Logistics MGR Training and Vendor Development Multimedia Creation amp Support Confidential 14 Jun 2006 3 PATHFINDER FOR WORKSHOP STAFF In addition to the information in this Service Manual there are several instructions and information which have to be followed Main documentation database is NOKTA Online with the purpose of serving different multimedia content like video clips or interactive tutorials It is mandatory to watch for newest technical and organizational information on a daily basis to be updated as required see Latest files in Support Library Every new information has
4. 6 er remove it from the D Cover Assy Service Manual 2310 RM 189 Level 1 amp 2 Copyright 2006 NOKIA Corporation All rights reserved NOKIA CONNECTING PEOPLE PAGE 14 18 Approved 2 0 CMO Operations amp Logistics MGR Training and Vendor Development Multimedia Creation amp Support Confidential 14 Jun 2006 17 The Antenna IHF Assy drops out when turning 18 Press out the Easy Flash enre m using the the D Cover Assy DC plug icrophone with the slotted 19 Remove the screwdriver Service Manual 2310 RM 189 Level 1 amp 2 Copyright 2006 NOKIA Corporation All rights reserved NOKIA CONNECTING PEOPLE PAGE 15 18 Approved 2 0 CMO Operations amp Logistics MGR Training and Vendor Development Multimedia Creation amp Support Confidential 14 Jun 2006 10 LEGEND FOR QUICK TROUBLE SHOOTER This legend is valid for all parts of the Quick Trouble Shooter Follow the steps until the problem is solved If this doesn t help you are not authorized to go forward Only marked components e g 1002 H can be changed l f Fault symptom The start point of repair activities regarding the appeared fault symptoms sch Follow the arrows step by step Pads or contacts Check optical and mechanical condition particularly regarding to corrosion Clean if necessary Measure component for electrical functionality and change if needed Level 2 only Pads or contacts Check optical and mechanical condition part
5. A Cover the window with a film EA j SE e ji Wi U DST T d AT ug A M SC as Ki M NIT git T Unscrew the six Torx Plus size 6 screws in the 8 Lift the LCD Shielding while pressing on the LCD shown order For assembly use the reverse order and Module with a clean cloth carefully a Torx Plus size 6 driver with a torque setting of 24Ncm Service Manual 2310 RM 189 Level 1 amp 2 Copyright 2006 NOKIA Corporation All rights reserved NOKIA CONNECTING PEOPLE PAGE 13 18 Approved 2 0 CMO Operations amp Logistics MGR Training and Vendor Development Multimedia Creation amp Support Confidential 14 Jun 2006 M i L N N Ah d E hi i D 2 4 jr Mi d DI L 1 D d d A w ET ji t y i d B P A o 10 Remove the Acoustic Channel sh W 7 ht ha i fig j L jl i e i 2 EG CH Mu Ch eth D e SE J We OSs gt EE LL 7 7 3 SES SE de fe bu QNU x 12 Take care to the surrounding components when opening the LCD connector K mo a AUS EE Vi XS 9 N Gi t ee lt m n vi pa E f L NS m man Ser Dee p Ui 4 qu Ae 0 A tee Let ee I e iris AT N LA c 13 Use the SRT 3 to open the LCD connector in the 14 Remove the LCD Module order shown Take care to the flex foil of the LCD Module KE j IT Oey ES SC ip 15 Remove the Light Guide Assy 16 Lift the Engine Module a bit with the SRT
6. and repair the most common problems with the phone To reduce the server traffic it is recommended to download newest version of huge files like videos Phoenix packages or Service Manuals only once and distribute it internally for further use Service Manual 2310 RM 189 Level 1 amp 2 Copyright 2006 NOKIA Corporation All rights reserved NOKIA PAGE 6 18 Approved 2 0 CONNECTING PEOPLE CMO Operations amp Logistics MGR Training and Vendor Development Confidential 14 Jun 2006 Multimedia Creation amp Support 4 EXPLODED VIEW AND COMPONENT DISPOSAL Recommendation for the ecologically friendly disposal of components Colorized components show the different categories See corresponding ITEM CIRCUIT REF in the Spare Parts Service Bulletins on NOL 2310 RM 189 Exploded View A COVER 1001 SCREWS T6 1003 LCD SHIELDING 1004 LIGHT GUIDE ASSY LCD MODULE I007 1006 DOMESHEET A4 ACOUSTIC CHANNEL vie P 1008 A4 LIGHT SWAP ENGINE d MODULE ASSY i ENGINE MODULE A4 d NOT SUPPLIED FEM SHIELDING 1 EU H 2 S a BB SHIELDING 12 ef RF SHIELDING LID A4 T Ausus MA ed et A4 1011 n LLLI EE ERR oe SC Low SIM LID A2 A1 ANTENNA IHF ASSY 1015 se ANTENNA A1 sch MICROPHONE A2 nu 2 1016 Se 1013 EASY FLASH CONNECTOR A2 1017 D COVER LEVEL 3 4 ONLY A2 ste 1018 TYPE LABEL A4 IE 1019 RELEASE BUTTON A3 1021 ge Ps THESE
7. any lint free cloth can be used e g Micro Fibre cloth o When cleaning the pads you have to use a soft cloth ESD brush and Isopropanol It is not allowed to use a glass fiber pencil because it scratches the surface and will lead later on to corrosion o Mechanical parts except shielding lids and bent parts which didn t repair the failure can be reused if they are not soldered o When removing the shielding lids make sure to replace them with new ones otherwise the high frequency leakage can have an influence on the device o Always use original NOKIA spare parts o Check the soldering joints of the parts which are concerned regarding the indicated error e g soldered connectors or switches and resolder them if necessary Level 2 only o Remove redundant soldering flux after repair o Meet the torque requirements when assembling the unit see also the document torques for transceiver assembly on NOKIA Online o Always use your own equipment for testing where you are sure that it works E g if the customer complains about charger function please test the phone with your own charger to be sure if phone or charger causes the malfunction o ASIM card is needed for all GoNoGo tests o When doing the fault log entries always note the Item code which caused the malfunction Also fill in the appropriate part code from the assembly if needed o Please be aware that some malfunctions could be software related and solved by an update
8. static workstation and that an anti static wrist strap is worn 3 Use only approved components as specified in the parts list 4 Ensure all components modules screws and insulators are correctly re fitted after servicing and alignment 5 Ensure all cables and wires are repositioned correctly Electrostatic discharge can easily damage the sensitive components of electronic products Therefore every Service Supplier has to take care of all precautions which are mentioned in the service level related Service Partner Requirements available on NOKIA Online Also see ESD Protection Requirements in this Service Manual Service Manual 2310 RM 189 Level 1 amp 2 Copyright 2006 NOKIA Corporation All rights reserved NOKIA CONNECTING PEOPLE PAGE 4 18 Approved 2 0 CMO Operations amp Logistics MGR Training and Vendor Development Multimedia Creation amp Support Confidential 14 Jun 2006 2 GENERAL REPAIR INFORMATION In this section the technician will get some general hints how to carry out repairs o To familiarize oneself with NOKIA product read the tutorials or user guide on www nokia com gt Support gt Phones by selecting the Phone Model o Before starting the repair you must take care of ESD precautions like being in your ESD Protected Area and connecting your wristband o Use gloves to avoid corrosion and fingerprints o Protect windows and displays with a film to avoid dust and scratches o When cleaning the LCD Module
9. to be processed and implemented as soon as possible When logged into NOL you can also find needed information in different folder like Support Library i Phones E 3 Service Manuals Service Bulletins Software Repair Information Level 1 amp 2 e learning former NOKIA CarePoint on NOKIA Online can be found on NOKIA Online NOKIA Online l Care Services li Training li e Product information e Videos Disassembly Assembly be Nokia 1100 Technical Training Microsoft Internet Explorer provided by NOKIA NOKIA Nokia 1100 Technical Training Former NOKIA CarePoint e Online Troubleshooting content such as Overview amp Guides Disassembly amp Assembly Troubleshooting Nokia 1100 Technical Training This training offers a quick overview ofthe Nokia 1100 phone and support for how ta repalr and use the phone Overview amp Guides Disassembly amp Troubleshooting Phone Models Geta quick overview of Lear how to remove Fixes for most common the phone and how to and reassemble the problems with the Nokia use it mechanical parts of tha phone phone Level 1 amp 2 e learning courses offer a quick overview of the NOKIA phone and support for how to repair and use the phone Overview amp Guides Disassembly amp Assembly Troubleshooting Basic information about the Instructions how to disassemble Step by step instructions on how to phone features and technologies and assemble the phone locate
10. NOKIA CONNECTING PEOPLE CMO Operations amp Logistics Training and Vendor Development Multimedia Creation amp Support Service Manual 2310 RM 189 Level 1 amp 2 Approved 2 0 MGR 14 Jun 2006 Transceiver characteristics e Band Dual band phonefor GSM 900 1800MHz e Display RGB CSTN LCD Module with up to 65 536 colors 98 x 70 pixels e FM RADIO e Connector Fasy Flash connector Transceiver with BL 5C Li Ion battery pack Depen nn rk parameters Environmental characteristics e Lead free soldered SERVICE MANUAL Service Level 1 amp 2 Copyright 2006 NOKIA Corporation All rights reserved NOKIA CONNECTING PEOPLE PAGE 2 18 Approved 2 0 CMO Operations amp Logistics MGR Training and Vendor Development Multimedia Creation amp Support Confidential 14 Jun 2006 TABLE OF CONTENT Page EM ID auo u 3 2 MEINEM AL IRE Re INFORMA Mese M 4 3 PATHFINDER FOR WORKSHOP STAB RE sissstssesssscscaserctacescatsedavensdesenssavetsnsissccstcetustetacstecsscabestevenstatatasbuatetenstacessatendeesties 5 4 EXPLODED VIEW AND COMPONENT DISPOSAL cccssssssscsssssssssccssssssccsssssssccsssssssscsssssssssscsssssssssssssssssscsees 6 3 COPUPOINEINE DEENEN 1 O SPARE PARTS LIS H 8 OG COLE US E 9 MEE LLLI mec M
11. OOTER PART 2 POWER O v TEEPE ENGINE MODULE teens Bote NOt supplied 9 9 eee x D D gg gg L d Dei sis K L 2 ee ee L e e e 6 6 6 0 0 sees o eee Sa a gt d 77 ser e e S S 899669868 4 l apes ENGINE MODULE 0 1 LCD MODULE H2400 fl not supplied ugoe 1006 8 C o e DOME 1008 EET LIGHT GUIDE ASSY 1007 G Component changeable C OSME e t mm mm mmm em mm 7 ENGINE MODULE m g not supplied E 1009 EASY FLASH CONECTOR 1018 2 A2 ANTENNA ASSY 2 m t A2 D COVER ASSY LEVEL 3 4 onl ANTENNA frs 1013 s a A Service Manual 2310 RM 189 Level 1 amp 2 Copyright 2006 NOKIA Corporation All rights reserved NOKIA CONNECTING PEOPLE PAGE 18 18 Approved 2 0 CMO Operations amp Logistics MGR Training and Vendor Development Multimedia Creation amp Support Confidential 14 Jun 2006 13 GONOGO TEST After the optical check a GoNoGo test has to be carried out if the unit has been unscrewed to guarantee the functionality of the phone Please refer to the actual information on NOKIA Online When using delivered tester support files take care of the right setup according to the tester type and product type Please refer to Recommended Service Equipment on NOKIA Online Mobile Phone Tester 14 BATTERY TEST A batte
12. PART CAN NOT BE REUSED AFTER REMOVAL _ ze ONLY AVAILABLE AS ASSEMBLY Ver 3 0 Groo SILICONE METAL Paste Pws cover Service Manual 2310 RM 189 Level 1 amp 2 Copyright 2006 NOKIA Corporation All rights reserved NOKIA CONNECTING PEOPLE PAGE 7 18 Approved 2 0 CMO Operations amp Logistics MGR Training and Vendor Development Multimedia Creation amp Support Confidential 14 Jun 2006 5 COMPONENT OVERVIEW 1112 2310 RH 92 93 RM 189 Components overview eT Kail P fea A a n ow ee i f 1 qt 4 20 10 A D BR D P20 Service Manual 2310 RM 189 Level 1 amp 2 Copyright 2006 NOKIA Corporation All rights reserved NOKIA CONNECTING PEOPLE PAGE 8 18 Approved 2 0 CMO Operations amp Logistics MGR Training and Vendor Development Multimedia Creation amp Support Confidential 14 Jun 2006 6 SPARE PARTS LIST Please exchange this page placeholder with latest corresponding Service Bulletins spare parts SWAP units and service tools from NOL This will ensure that you are using up to date order codes only Therefore Service Bulletins have to be checked from NOL on daily basis NOKIA Nokia Online Search 60 Support Library Warranty Info Service Points Training Support Library Browse files Latest files Select category Phones gt Browse files Select subcategory XXXX XXXX XXXX D Select subcategory Service Bulletins D Date range fro
13. icularly regarding to corrosion Clean with ESD brush only if necessary No more actions possible send product to the appropriate service supplier with higher service level Service Manual 2310 RM 189 Level 1 amp 2 Copyright 2006 NOKIA Corporation All rights reserved NOKIA CONNECTING PEOPLE PAGE 16 18 Approved 2 0 CMO Operations amp Logistics Training and Vendor Development Multimedia Creation amp Support Confidential 14 Jun 2006 11 QUICK TROUBLE SHOOTER PART 1 ACOUSTIC C CHANNEL 1005 Service Manual 2310 RM 189 Level 1 amp 2 C EARPIECE et FLASH CON MICROPHONE y gcn a s NU 0 t LCD SHIELDING 3h MICROPHONE BER 017 A2 D COVER ASSY GD LEVEL 3 4 only A EASY FLASH CONNECTOR E 1018 90 A2 ANTENNA ASSY E lt Component changeable IHF SPEAKER ot amp 5 B oW rr a a ata NE S be de s nis L LA a tat anu a i m mn aca a x Se Bh 8 B P ee T T aU utut a ga nenne RK ioe a om a a BR B A Pa LE ME EI mg Sg cw ow aem IPS nni A ERE EASY FLASH A2 D COVER ASSY GD E A2 ANTENNA ASSY GD Rie aid oat re CONNECTOR Kaes elen B 1018 8 Copyright 2006 NOKIA Corporation All rights reserved NOKIA CONNECTING PEOPLE PAGE 17 18 Approved 2 0 CMO Operations amp Logistics MGR Training and Vendor Development Multimedia Creation amp Support Confidential 14 Jun 2006 12 QUICK TROUBLE SH
14. le you have to follow the user guide inside the sales package Please check always for the latest version of flash software which is available on NOKIA Online Easy Flash Concept POS Flash Concept 1112 RH 93 92 1112 RH 93 92 2310 RM 189 2310 RM 189 2610 RH 86 87 2610 RH 86 87 It is very important to follow this insertion and removal procedure otherwise the contact pins of Flash Adapter will be damaged only for POS Flash Concept Insert the Flash Adapter SF 10 like a S see at m Now push down the bottom side of the phone do not Battery Connector side use too much force When removing the Dons pren see from m Batten Now take the unit away side of the unit Service Manual 2310 RM 189 Level 1 amp 2 Copyright 2006 NOKIA Corporation All rights reserved NOKIA CONNECTING PEOPLE PAGE 12 18 Approved 2 0 CMO Operations amp Logistics MGR Training and Vendor Development Multimedia Creation amp Support Confidential 14 Jun 2006 9 DISASSEMBLY INSTRUCTIONS TORQUE DRIVER TWEEZERS TORXT6PLUS BW SRT 6 SCREWDRIVER Et SLOTTED SCREWDRIVER 1 Needed tools for disassembly and assembly di o di j M AA d i 7 TM IN Wifi SSG x NUM EO due e yy X p b cl ee 4 Use the SRT 6 to unlock the Reaver on both sides Mu oy co 3 7 peas 5 Remove the A Cover Always start on ce fop ede 6 Remove the Keymat and protect the inner ade of of the device when re assembling the
15. m Month Day Y ear until Month j Day Year Search SEARCH Files for Service level 2 Date 03 02 2005 B AXA AAA AA AAA AAA Files for Service level 1 Date 16 02 2005 Service Manual 2310 RM 189 Level 1 amp 2 Copyright 2006 NOKIA Corporation All rights reserved NOKIA CONNECTING PEOPLE PAGE 9 18 Approved 2 0 CMO Operations amp Logistics MGR Training and Vendor Development Multimedia Creation amp Support Confidential 14 Jun 2006 1T SERVICE TOOLS FLS 4S incl ACF 8 Driver and User Guide Dongle and flash device incorporated into one package developed specifically for POS use ACF 8 Universal Power Supply is used to power FLS 4S Internal Battery BL 5C Inserted under the back cover this Li Ion 900 mAh battery provides power in a lightweight package Travel Charger ACP 12 Small and lightweight charger for fast charging of your phone battery Headset HS 7 Comfortable handsfree operation with a remote control button for answering and ending calls makes this headset convenient and easy to use CA 28DS Service Cable is used to connect FLS 4S to SF 10 CA 65DS Service Cable is used to connect FLS 4S to the phone Service Manual 2310 RM 189 Level 1 amp 2 Copyright 2006 NOKIA Corporation All rights reserved NOKIA CONNECTING PEOPLE PAGE 10 18 Approved 2 0 CMO Operations amp Logistics MGR Training and Vendor Development Multimedia Creation amp Support Confidential 14 Jun 2006
16. ry tester lets you test the capacity of NOKIA batteries Please refer to the actual information on NOKIA Online http www astratec co uk http www cadex com Service Manual 2310 RM 189 Level 1 amp 2 Copyright 2006 NOKIA Corporation All rights reserved
17. this document some errors may exist If you find any errors or if you have further suggestions please notify NOKIA using the address below mailto cc ts rc documentation nokia com Please keep in mind also that this documentation is continuously being updated and modified so watch always out for the newest version Warnings and Cautions Please refer to the phone s user guide for instructions relating to operation care and maintenance including important safety information Note also the following Warnings 1 CARE MUST BE TAKEN ON INSTALLATION IN VEHICLES FITTED WITH ELECTRONIC ENGINE MANAGEMENT SYSTEMS AND ANTI SKID BRAKING SYSTEMS UNDER CERTAIN FAULT CONDITIONS EMITTED RF ENERGY CAN AFFECT THEIR OPERATION IF NECESSARY CONSULT THE VEHICLE DEALER MANUFACTURER TO DETERMINE THE IMMUNITY OF VEHICLE ELECTRONIC SYSTEMS TO RF ENERGY 2 THE HANDPORTABLE TELEPHONE MUST NOT BE OPERATED IN AREAS LIKELY TO CONTAIN POTENTIALLY EXPLOSIVE ATMOSPHERES EG PETROL STATIONS SERVICE STATIONS BLASTING AREAS ETC 3 OPERATION OF ANY RADIO TRANSMITTING EQUIPMENT INCLUDING CELLULAR TELEPHONES MAY INTERFERE WITH THE FUNCTIONALITY OF INADEQUATELY PROTECTED MEDICAL DEVICES CONSULT A PHYSICIAN OR THE MANUFACTURER OF THE MEDICAL DEVICE IF YOU HAVE ANY QUESTIONS OTHER ELECTRONIC EQUIPMENT MAY ALSO BE SUBJECT TO INTERFERENCE Cautions 1 Servicing and alignment must be undertaken by qualified personnel only 2 Ensure all work is carried out at an anti
Download Pdf Manuals
Related Search