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Sun SPARC Enterprise T5120 and T5220 Servers Service Manual

1. Channel 1 DIMM 1 Branch 3 ta Channel 1 Channel 1 Channel 0 Channel 1 Channel 0 Branch 2 DIMM 1 7 1 DIMM 1 Channel 1 DIMM 1 Branch 3 L V pimm 1 Channel 1 a At minimum Channel 0 FB DIMM Slot 0 in all branches must be populated with FB DIMMS of the same density same type m In branches populated with more than one FB DIMM i e in 8 and 16 FB DIMM configurations FB DIMMs are addressed in pairs Each pair must be identical same Sun part number m Upgrading from a 4 FB DIMM configuration requires moving two of the FB DIMMs to ensure matching pairs in all occupied slots See FIGURE 5 12 5 32 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 FIGURE 5 12 FB DIMM Upgrade Path ERE G G SS B ES _ TD SoS E E En E E e E E ee U G a m A replacement FB DIMM must have the same part number as the other FB DIMM in its pair For example a replacement FB DIMM in J1201 must have the same Sun pa
2. Sun SPARC Enterprise T5120 Install the inner glides Slide each inner glide onto the mounting studs on the server until it snaps into place Sun SPARC Enterprise T5120 Install the server into the rack See Section 7 2 Reinstalling the Server in the Rack on page 7 3 Install the hard drives Note Ensure you are installing the hard drives in the correct drive bays 12 13 14 See Section 4 5 2 Installing a Hard Drive on page 4 10 Install the DVD USB module See Section 6 1 2 Installing the DVD USB Module on page 6 3 Attach the power cables See Section 7 4 Connecting Power Cords to the Server on page 7 5 Power on the system See Section 7 5 Powering On the Server on page 7 5 6 4 Servicing the Hard Drive Backplane You must remove the hard drive backplane in order to service the front control panel light pipe assemblies Chapter 6 Servicing Infrastructure Boards and Components 6 11 6 4 1 Removing the Hard Drive Backplane 1 Remove the hard drive cage See Section 6 3 1 Removing the Hard Drive Cage on page 6 7 2 Remove the No 2 Phillips screws securing the backplane to the hard drive cage Two screws secure the backplane in the Sun SPARC Enterprise T5120 server see FIGURE 6 7 FIGURE 6 7 Removing the Hard Drive Backplane Sun SPARC Enterprise T5120 server a Four screws secure the backplane in the Sun SPARC Enterprise T5220 server
3. Ap_Id Type Receptacle Occupant Condition co scsi bus connected configured unknown c0 dsk c0t0d0 disk connected configured unknown c0 dsk c0t1d0 disk connected configured unknown usb0 1 unknown empty unconfigured o usb0 2 unknown empty unconfigured ok usb0 3 unknown empty unconfigured ok usb1 1 unknown empty unconfigured ok usb1 2 unknown empty unconfigured ok usb1 3 unknown empty unconfigured ok usb2 1 unknown empty unconfigured ok usb2 2 unknown empty unconfigured ok usb2 3 unknown empty unconfigured ok usb2 4 unknown empty unconfigured ok usb2 5 unknown empty unconfigured ok usb2 6 unknown empty unconfigured ok usb2 7 unknown empty unconfigured ok usb2 8 unknown empty unconfigured ok 9 Issue the iostat E command Type iostat E The iostat E command displays information about your systems installed devices such as manufacturer model number serial number size and system error statistics 4 12 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 4 6 4 6 1 Hot Swapping a Fan Module The following LEDs are lit when a fan module fault is detected m Front and rear Service Required LEDs a Top Fan LED on the front of the server m Fan Fault LED on or adjacent to the faulty fan module Note See Section 1 2 Chassis Overview on page 1 8 for more information about identifying and interpreting system LEDs If an overtemperature conditions occurs the front panel
4. Running the showfaults Command on page 2 17 2 Gain access to the rear of the server where the faulty power supply is located 3 Release the cable management arm CMA FIGURE 4 7 The CMA is located at the rear of the server rack a Press and hold the tab b Rotate the cable management arm out of the way so that you can access the power supply 4 16 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 FIGURE 4 7 Releasing the cable management arm Cable management arm 4 Disconnect the power cord from the faulty power supply 5 Grasp the power supply handle and press the release latch Chapter 4 Replacing Hot Pluggable and Hot Swappable Components 4 17 FIGURE 4 8 Power Supply Release Handle Sun SPARC Enterprise T5120 FIGURE 4 9 Power Supply Release Handle Sun SPARC Enterprise T5220 6 Pull the power supply out of the chassis 4 18 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 4 7 2 Installing a Power Supply 1 Align the replacement power supply with the empty power supply chassis bay 2 Slide the power supply into the bay until it is fully seated Chapter 4 Replacing Hot Pluggable and Hot Swappable Components 4 19 FIGURE 4 10 Installing a Power Supply Sun SPARC Enterprise T5120 FIGURE 4 11 Installing a Power Supply Sun SPARC Enterprise T5220 3 Reconnect the power cord to the power supply Veri
5. See configuration rules See Section 5 8 on page 5 2 before upgrading Reference for FB DIMM Section 5 8 Reference for FB DIMM FB DIMMs Configuration on Configuration on page 5 30 page 5 30 6 SCC module Section 5 6 Servicing the SCC Contains host ID SYS MB SC SCC_NV Module on page 5 24 OpenBoot configuration RAM variables and service processor configuration data 7 Motherboard Section 5 7 Servicing the Must be removed to SYS MB assembly Motherboard Assembly on access power page 5 26 distribution board power supply backplane and paddle card Appendix A Field Replacable Units A 13 FIGURE A 7 Power Distribution Fan Module Components Sun SPARC Enterprise T5220 Server VW Ha A 14 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 TABLE A 7 Item FRU Replacement Instructions Power Distribution Fan Module Components Sun SPARC Enterprise T5220 Server Notes FRU Name If Applicable 1 Paddle card Power distribution board bus bar Power supply backplane Power supplies Fan modules Fan power boards Air baffle Section 6 8 Servicing the Paddle Card on page 6 26 Section 6 6 Servicing the Power Distribution Board on page 6 16 Section 6 7 Servicing the Power Supply Backplane for the Sun SPARC Enterprise T5220 Server on page 6 23 Section 4 4 About the Power Supplies on page 4 5 Section 4
6. System Reliability Availability and Serviceability Reliability availability and serviceability RAS are aspects of a system s design that affect its ability to operate continuously and to minimize the time necessary to service the system Reliability refers to a system s ability to operate continuously without failures and to maintain data integrity System availability refers to the ability of a system to recover to an operational state after a failure with minimal impact Serviceability relates to the time it takes to restore a system to service following a system failure Together reliability availability and serviceability features provide for near continuous system operation To deliver high levels of reliability availability and serviceability the server offers the following features Hot pluggable hard drives a Redundant hot swappable power supplies two Hot swappable fan units m Environmental monitoring m Error detection and correction for improved data integrity m Easy access for most component replacements a Extensive POST tests that automatically delete faulty components from the configuration a PSH automated run time diagnosis capability that takes faulty components offline For more information about using RAS features refer to the Sun SPARC Enterprise T5120 and T5220 Servers Adminstration Guide Hot Pluggable and Hot Swappable Components The server hardware supports hot plugging or hot swappi
7. TOP FAN 1 3 5 oyo Lof2i4iel7 1 2 3 4 Locator LED Locator button Service Required LED Power OK LED Power button on oO uo Power Supply Service Required LED System Overtemperature LED Fan Module Service Required LED Hard Drive Map 1 12 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 1 333 Front Panel LEDs See TABLE 1 2 for a description of the front panel system LEDs and controls TABLE 1 2 Front Panel LEDs and controls LED Icon Description Locator LED and button white Service Required LED amber Power OK LED green Power button oe The Locator LED enables you to find a particular system The LED is activated using one of the following methods e The ALOM CMT command setlocator on e Manually press the Locator button to toggle the Locator LED on or off This LED provides the following indications e Off Normal operating state e Fast blink System received a signal as a result of one of the methods previously mentioned and is indicating here I am If on indicates that service is required POST and ALOM CMT are two diagnostics tools that can detect a fault or failure resulting in this indication The ALOM CMT showfaults command provides details about any faults that cause this indicator to light Under some fault conditions individual component fault LEDs are lit in addition to the system Service Re
8. fmadm repair 7ee0e46b ea64 6565 e684 e996963 7b86 2 36 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 2 6 2 6 1 20 2 Collecting Information From Solaris OS Files and Commands With the Solaris OS running on the server you have the full complement of Solaris OS files and commands available for collecting information and for troubleshooting If POST ALOM CMT or the Solaris PSH features do not indicate the source of a fault check the message buffer and log files for notifications for faults Hard drive faults are usually captured by the Solaris message files Use the dmesg command to view the most recent system message To view the system messages log file view the contents of the var adm messages file Checking the Message Buffer 1 Log in as superuser 2 Issue the dmesg command The dmesg command displays the most recent messages generated by the system Viewing System Message Log Files The error logging daemon syslogd automatically records various system warnings errors and faults in message files These messages can alert you to system problems such as a device that is about to fail The var adm directory contains several message files The most recent messages are in the var adm messages file After a period of time usually every ten days anew messages file is automatically created The original contents of the messages file are rotated to a file named messages
9. www sun com msg b Obtain the message ID from the console output or the ALOM CMT showfaults command 2 34 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 c Enter the message ID in the SUNW MSG ID field and click Lookup In CODE EXAMPLE 2 13 the message ID SUN4V 8000 JA provides information for corrective action CODE EXAMPLE 2 13 PSH Message Output CPU errors exceeded acceptable levels Type Fault Severity Major Description The number of errors associated with this CPU has exceeded acceptable levels Automated Response The fault manager will attempt to remove the affected CPU from service Impact System performance may be affected Suggested Action for System Administrator Schedule a repair procedure to replace the affected CPU the identity of which can be determined using fmdump v u lt EVENT_ID gt Details The Message ID SUN4V 8000 JA indicates diagnosis has determined that a CPU is faulty The Solaris fault manager arranged an automated attempt to disable this CPU The recommended action for the system administrator is to contact Sun support so a Sun service technician can replace the affected component 3 Follow the suggested actions to repair the fault 20 2 Clearing PSH Detected Faults When the Solaris PSH facility detects faults the faults are logged and displayed on the console In most cases after the fault is repaired the corrected state is d
10. LED Color Description Left LED Amber Speed indicator or e Amber on The link is operating as a Gigabit connection Green 1000 Mbps e Green on The link is operating as a 100 Mbps connection e Off The link is operating as a 10 Mbps connection Right LED Green Link Activity indicator e Steady on A link is established e Blinking There is activity on this port e Off No link is established The NET MGT port only operates in 100 Mbps or 10 Mbps so the speed indicator LED will be green or off never amber 1 18 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 CHAPTER 2 Server Diagnostics This chapter describes the diagnostics that are available for monitoring and troubleshooting the server This chapter is intended for technicians service personnel and system administrators who service and repair computer systems The following topics are covered 2 1 Section 2 1 Overview of Server Diagnostics on page 2 1 Section 2 2 Using LEDs to Identify the State of Devices on page 2 7 Section 2 3 Using the Service Processor Firmware for Diagnosis and Repair Verification on page 2 9 Section 2 4 Running POST on page 2 22 Section 2 5 Using the Solaris Predictive Self Healing Feature on page 2 32 Section 2 6 Collecting Information From Solaris OS Files and Commands on page 2 37 Section 2 7 Managing Components With Automatic Syste
11. export delivery delivery 4 n integrated root 2007 07 03 10 25 12 386 0 0 Inc All rights reserved 2007 07 03 10 25 12 550 0 0 2007 07 03 10 25 12 653 0 0 OOfLOOLE LLLLLLE 2007 07 03 10 25 12 766 0 0 2007 07 03 10 25 12 867 0 0 2007 07 03 10 25 12 966 0 0 2007 07 03 10 25 13 066 0 0 2007 07 03 10 25 13 161 0 0 2007 07 03 10 25 13 247 0 0 2007 07 03 10 25 13 353 0 0 2007 07 03 10 25 13 456 0 0 2007 07 03 10 25 13 569 0 0 2007 07 03 10 25 13 668 0 0 2007 07 03 10 25 13 793 10 fet O D0 gt EEE EE E E 2007 07 03 10 25 38 399 0 0 2007 07 03 10 25 39 547 0 0 MHz 2007 07 03 10 25 39 658 0 0 2007 07 03 10 25 39 760 0 0 2007 07 03 10 25 39 864 0 0 fLLLOOLL LLLLLLEL 2007 07 03 10 25 39 982 0 0 2007 07 03 10 25 40 070 0 0 2007 07 03 10 25 40 181 0 0 2007 07 03 10 29 21 683 0 0 2007 07 03 10 29 21 686 0 0 2007 07 03 10 29 21 692 0 0 POST Output Abridged 0 gt Sun Fire TM Huron POST 4 x build_119 PROTOTYPE BUILD 2007 06 06 09 48 x 4 x build_119 post4 x Niagara huro 0 gt Copyright 2007 Sun Microsystems 0 gt VBSC 0 gt POST cmp0 arg is OOffOO0fL LLLLLLE enabling threads mode is 00000000 00000001 level is 00000000 00000001 0 gt VBSC selecting POST MAX Testing 0 gt VBSC setting verbosity level 3 0 gt Niagara2 Version 2 1 0 gt Serial Number Ofac006b 0e654482 0 gt Basic Memory Tests 0 gt Begin Branch Sanity Check 0 gt End Branch Sanity Check 0 gt Begin DRAM Memory BIST 0
12. 1 Over a period of time the messages are further rotated to messages 2 and messages 3 and then deleted 1 Log in as superuser Chapter 2 Server Diagnostics 2 37 2 Issue the following command more var adm messages 3 If you want to view all logged messages issue the following command more var adm messages 24 2 38 Managing Components With Automatic System Recovery Commands The Automatic System Recovery ASR feature enables the server to automatically configure failed components out of operation until they can be replaced In the server the following components are managed by the ASR feature m UltraSPARC T2 processor strands Memory FB DIMMs a I O bus The database that contains the list of disabled components is called the ASR blacklist asr db In most cases POST automatically disables a faulty component After the cause of the fault is repaired FRU replacement loose connector reseated and so on you must remove the component from the ASR blacklist The ASR commands TABLE 2 7 enable you to view and manually add or remove components from the ASR blacklist You run these commands from the ALOM CMT sc gt prompt TABLE 2 7 ASR Commands Command Description showcomponent Displays system components and their current state enablecomponent asrkey Removes a component from the asr db blacklist where asrkey is the component to enable disablecomponent asrkey
13. 5 Install the four 2 Phillips screws that secure the motherboard to the bus bar The four screws that secure the motherboard to the bus bar are black in color Note When you reinstall the motherboard you must use the correct screws to attach the motherboard to the bus bar Chapter 5 Servicing Motherboard Components 5 29 6 If you are installing a new motherboard install the following components a All FB DIMMs in the motherboard assembly Note Only install the FB DIMMs in the slots connectors from which they were removed See Section 5 8 Reference for FB DIMM Configuration on page 5 30 7 10 11 12 13 14 a SCC module See Section 5 6 2 Installing the SCC Module on page 5 24 Connect the hard drive data cables For cable routing see the following a Sun SPARC Enterprise T5120 Server FIGURE A 4 a Sun SPARC Enterprise T5220 Server FIGURE A 8 Install the air baffle See Section 5 2 2 Installing the Air Baffle on page 5 12 Reinstall the motherboard to power distribution board ribbon cable Reinstall the PCIe and XUAI risers See Section 5 3 2 Installing a PCIle XAUI Riser on page 5 15 Install the top cover See Section 7 1 Installing the Top Cover on page 7 2 Install the server into the rack See Section 7 2 Reinstalling the Server in the Rack on page 7 3 Attach the power cables See Section 7 4 Connecting Power Cords to the
14. 5 12 removing 5 12 airflow blocked 2 5 ALOM CMT compatibility shell about 1 5 2 11 showfaults 5 8 antistatic wrist strap 3 2 architecture designation 1 4 ASR blacklist 2 38 2 40 asrkeys system components 2 39 Automatic System Recovery ASR 2 38 battery FRU name A 5 A 13 installing 5 23 locating 5 22 removing 5 23 blacklist ASR 2 38 block copy optimized 1 3 bootmode command 2 15 break command 2 15 Cc cable management arm 4 16 cables 1u about 1 9 routing A 8 cables 2u about 1 10 routing A 16 cache memory parity protection 1 7 cfgadm command 4 7 4 8 4 11 4 12 chassis dimensions See site planning guide mounting brackets 7 3 serial number 3 4 serial number electronic 6 23 thermal conditions monitored by ILOM 1 5 chip multithreading CMT 1 3 clearasrdb command 2 38 clearfault command 2 15 2 36 5 8 clearing POST detected faults 2 30 clearing PSH detected faults 2 35 command cfgadm 4 7 4 8 4 11 4 12 Index 1 clearasrdb 2 38 clearfault 5 8 disablecomponent 2 40 enablecomponent 2 38 2 41 fmadm repair 5 9 fmdump 2 33 iostat E 4 12 poweroff 3 5 poweron 5 11 removefru 2 16 set keyswitch 5 11 setcsn 6 16 setdate 5 24 setlocator 1 13 1 17 2 16 3 7 setscn A 7 A 15 showenvironment 4 21 showfaults 1 13 1 17 2 5 2 9 2 16 2 17 4 13 5 8 showfru 2 16 2 20 showplatform 3 4 components disabled automatically by POST 2 38 d
15. 6 1 Servicing the DVD USB Module 6 2 6 1 1 Removing the DVD USB Module 6 2 6 1 2 Installing the DVD USB Module 6 3 Contents ix 6 2 6 3 6 4 6 5 6 6 6 7 6 8 Servicing the Fan Power Boards 6 4 6 2 1 Removing a Fan Power Board 6 5 6 2 2 Installing a Fan Power Board 6 6 Servicing the Hard Drive Cage 6 7 6 3 1 Removing the Hard Drive Cage 6 7 6 3 2 Installing the Hard Drive Cage 6 10 Servicing the Hard Drive Backplane 6 11 6 4 1 Removing the Hard Drive Backplane 6 12 6 4 2 Installing the Hard Drive Backplane 6 13 Servicing the Front Control Panel Light Pipe Assemblies 6 15 6 5 1 Removing the Front Control Panel Light Pipe Assemblies 6 15 6 5 2 Installing the Front Control Panel Light Pipe Assembly 6 16 Servicing the Power Distribution Board 6 16 6 6 1 Removing the Power Distribution Board 6 16 6 6 2 Installing the Power Distribution Board 6 19 Servicing the Power Supply Backplane for the Sun SPARC Enterprise T5220 Server 6 23 6 7 1 Removing the Power Supply Backplane 6 24 6 7 2 Installing the Power Supply Backplane 6 25 Servicing the Paddle Card 6 26 6 8 1 Removing the Paddle Card 6 27 6 8 2 Installing the Paddle Card 6 28 7 Returning the Server to Operation 7 1 7 1 7 2 7 3 7 4 7 9 Installing the Top Cover 7 2 Reinstalling the Server in the Rack 7 3 Returning the Server to the Normal Rack Position 7 4 Connecting Power Cords to the Server 7 5 Powering On the Server 7 5 x Sun SPARC Ente
16. August 2007 TABLE 2 4 ALOM CMT Parameters Used For POST Configuration Continued Parameter Values Description service Runs POST with preset values for diag_level and diag_verbosity diag_level max If diag_mode normal runs all the minimum tests plus extensive CPU and memory tests min If diag_mode normal runs minimum set of tests diag_trigger none Does not run POST on reset diag_verbosity user_reset power_on_reset error_reset all_resets none min normal max Runs POST upon user initiated resets Only runs POST for the first power on This option is the default Runs POST if fatal errors are detected Runs POST after any reset No POST output is displayed POST output displays functional tests with a banner and pinwheel POST output displays all test and informational messages POST displays all test informational and some debugging messages Chapter 2 Server Diagnostics 2 23 diag_mode user_reset power_on_reset error_reset diag_trigger Service Mode Forces a Sun prescribed level of diagnostic execution Overrides user defined settings as if parameters were diag_level max diag_verbosity max diag_trigger all resets User defined settings are not modified System Boot OpenBoot PROM Normal Mode Diagnostic execution is enabled User defined settings control test coverage and verbosity via diag_level diag_verbosity diag_trigger
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18. 1m At the sc gt prompt type the showenvironment command 2 18 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 The output differs according to your system s model and configuration CODE EXAMPLE 2 1 shows abridged output of the showenvironment command CODE EXAMPLE 2 1 showenvironment sc gt showenvironment System Temperatures Temperatures in Celsius Sensor Status Temp LowHard LowSoft LowWarn HighWarn HighSoft HighHard SYS MB T_AMB OK 29 10 D 0 50 55 60 SYS MB CMP0 T_TCORE OK 50 14 9 4 86 96 106 SYS MB CMP0 T_BCORE OK 51 14 9 4 86 96 106 SYS MB CMP0 BRO CHO D0O T_AMB OK 41 10 8 o 95 100 105 SYS LOCATE SYS SERVICE SYS ACT OFF OFF ON SYS PSU_FAULT SYS TEMP_FAULT SYS FAN_FAULT OFF OFF OFF Disk Status Service OK2RM SYS HDDO OK OFF OFF SYS HDD1 NOT PRESENT OFF OFF Chapter 2 Server Diagnostics 2 19 CODE EXAMPLE 2 1 showenvironment Continued Fans Speeds Revolution Per Minute Sensor Status Speed Warn Low SYS FANBDO FMO F0 TACH OK 7000 4000 2400 Voltage sensors in Volts Supply Status Fan_Fault Temp_Fault Volt_Fault Cur_Fault SYS PSO OK OFF OFF OFF OFF Note Some environmental information might not be available when the server is in standby mode 25 7 Running the showfru Command The showfru command displays information about the FRUs in the server Use this command to see informa
19. 2 Section 1 2 Chassis Overview on page 1 8 Section 1 3 About the Front Panel on page 1 10 a a a m Section 1 4 About the Rear Panel on page 1 14 1 1 Server Features The Sun SPARC Enterprise T5120 and T5220 servers are high performance entry level servers that are highly scalable and extremely reliable FIGURE 1 1 Sun SPARC Enterprise T5120 Server FIGURE 1 2 Sun SPARC Enterprise T5220 Server 1 2 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 Tle ELZ Chip Multitheaded Multicore Processor and Memory Technology The UltraSPARC T2 multicore processor is the basis of the server The UltraSPARC T2 processor is based on chip multithreading CMT technology that is optimized for highly threaded transactional processing The UltraSPARC T2 processor improves throughput while using less power and dissipating less heat than conventional processor designs Depending on the model purchased the processor has four six or eight UltraSPARC cores each with its own floating point unit FPU Each core equates to a 64 bit execution pipeline capable of running eight threads The result is that the 8 core processor handles up to 64 active threads concurrently Additional processor components such as L2 cache memory access crossbar four independent dual channel memory controllers utilizing fully buffered DDR2 based DIMMs FB DIMMs and a PCIe I O interface have been carefully tuned f
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21. Adds a component to the asr db blacklist where asrkey is the component to disable clearasrdb Removes all entries from the asr db blacklist Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 Lfl Note The components asrkeys vary from system to system depending on how many cores and memory are present Use the showcomponent command to see the asrkeys on a given system Note A reset or powercycle is required after disabling or enabling a component If the status of a component is changed there is no effect to the system until the next reset or power cycle Displaying System Components The showcomponent command displays the system components asrkeys and reports their status Atthe sc gt prompt enter the showcomponent command CODE EXAMPLE 2 14 shows partial output with no disabled components CODE EXAMPLE 2 14 Output of the showcomponent Command with No Disabled Components sc gt showcomponent Keys SYS MB RIS SYS MB RIS SYS MB RIS SYS MB RIS SYS MB RIS SYS MB RIS SYS MB RIS SYS MB RIS SYS MB GBE SYS MB GBE SYS MB PCI SYS MB PCIE IO USB SYS MB SASHBA SYS MB CMP0 NIUO SYS MB CMP0 NIU1 SYS MB CMPO MCUO SYS MB CMP0 MCU1 SYS MB CMP0 MCU2 SYS MB CMP0 MCU3 RO XAUIO RO PCIEO RO PCIE3 R1 XAUI1 R1 PCIE1 R1 PCIE4 R2 PCIE2 R2 PCIE5 HGe oM EAE Chapter 2 Server Diagnostics 2 39 CODE EXAMPLE 2 14 Output of the
22. FIGURE 2 3 Flowchart of ALOM CMT Variables for POST Configuration TABLE 2 5 shows typical combinations of ALOM CMT variables and associated POST 2 24 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 modes TABLE 2 5 ALOM CMT Parameters and POST Modes Normal Diagnostic Mode Diagnostic Service Keyswitch Diagnostic Parameter Default Settings No POST Execution Mode Preset Values diag_mode setkeyswitch diag_level diag_trigger diag_verbosity Description of POST execution normal normal max power on reset error reset normal This is the default POST configuration This off normal n a none n a POST does not run resulting in service normal max all resets max POST runs the full spectrum of tests with the maximum normal diag max all resets max POST runs the full spectrum of tests with the maximum configuration tests the system thoroughly and suppresses some of the detailed POST output quick system initialization but this is not a suggested configuration output displayed output displayed The setkeyswitch 2 4 2 parameter when set to diag overrides all the other ALOM CMT POST variables Changing POST Parameters 1 Access the ALOM CMT sc gt prompt At the console issue the key sequence 2 Use the ALOM CMT sc gt prompt to change the POST parameters Refer to TABLE 2 4 for a list of A
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24. all files computer output You have mail AaBbCc123 What you type when contrasted su with on screen computer output password AaBbCc123 Book titles new words or terms Read Chapter 6 in the User s Guide words to be emphasized Replace command line variables with real names or values The settings on your browser might differ from these settings These are called class options You must be superuser to do this To delete a file type rm filename Preface XV Related Documentation The documents listed as online are available at http www sun com products n solutions hardware docs Application Title Part Number Format Location Late breaking Sun SPARC Enterprise 820 2176 PDF Online information T5120 and T5220 Servers Product Notes Site planning Sun SPARC Enterprise 820 2177 PDF Online T5120 and T5220 Servers Site Planning Guide Safety and Sun SPARC Enterprise 820 2182 PDF Online regulatory T5120 and 5220 Servers compliance Compliance and Safety Manual Installation Sun SPARC Enterprise 820 2178 Printed Shipping kit T5120 and T5220 PDE Online Servers Installation Guide System Sun SPARC Enterprise 820 2179 PDF Online administration T5120 and T5220 HTML Servers Adminstration Guide Service Integrated Lights Out PDF Online processor Management 2 0 ILOM 2 0 Supplement for Sun SPARC Enterprise T5120 and T5220 Servers Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007
25. data 1 8 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 1 2 2 The service processor ILOM subsystem controls the host power and monitors host system events power and environmental The ILOM controller draws power from the host s 3 3V standby supply rail which is available whenever the system is receiving AC input power even when the system is turned off m Power distribution board This board distributes main 12V power from the power supplies to the rest of the system It is directly connected to the paddle card and to the motherboard via a bus bar and ribbon cable It also supports a top cover interlock kill switch m Power supply backplane Sun SPARC Enterprise T5220 only This board carries 12V power from the power supplies to the power distribution board via a pair of bus bars In the Sun SPARC Enterprise T5120 the power supplies connect directly to the power distribution board m Paddle card This board serves as the interconnect between the power distribution board and the fan power boards SAS backplane and I O board a Fan power boards 2 These boards carry power to the system fan modules In addition they contain fan module status LEDs and transfer IC data for the fan modules a Hard drive backplane This board includes the connectors for the hard drives as well as the interconnect for the I O board Power and Locator buttons and system component status LEDs There
26. faults are identified by the message Forced fail reason where reason is the name of the power on routine that detected the failure sc gt showfaults Last POST Run Wed Jun 27 21 29 02 2007 Post Status Passed all devices ID FRU Fault 0 SYS MB CMP0 BR3 CH1 D1 SP detected fault SYS MB CMP0 BR3 CH1 D1 Forced fail POST a Example showing a fault that was detected by the PSH technology These kinds of faults are identified by the text Host detected fault and by a UUID sc gt showfaults v Last POST Run Wed Jun 29 11 29 02 2007 Post Status Passed all devices ID Time FRU Fault 0 Jun 30 22 13 02 SYS MB Host detected fault MSGID SUN4V 8000 N3 UUID 7ee0e46b ea64 6565 e 684 e996963 7b86 Running the clearfault Command The ALOM CMT clearfault command enables you to manually clear PSH diagnosed faults from the service processor without a FRU replacement or if the service processor was unable to automatically detect the FRU replacement a Example showing a fault being cleared manually using the clearfault command sc gt clearfault 7ee0e46b ea64 6565 e684 e996963F7b86 Running the showenvironment Command The showenvironment command displays a snapshot of the server s environmental status This command displays system temperatures hard drive status power supply and fan status front panel LED status voltage and current sensors The output uses a format similar to the Solaris OS command prtdiag
27. gt VBSC 0 gt VBSC DRAM Memory BIST 0 gt Sys 166 MHz CPU 1166 MHz Mem 332 00000000 000000 F 00000000 00000 f0F Efuse 0 gt L2 Bank EFuse 0 gt L2 Bank status 0 gt Core available 0 gt Test Memory 0 gt Begin Probe and Setup Memory 0 gt INFO 4096MB at Memory Branch 0 0 gt INFO 0 gt POST Passed all devices 0 gt POST Return to VBSC Sun SPARC Enterprise T5120 and T5220 Servers Service Manual e August 2007 5 Perform further investigation if needed a If no faults were detected the system will boot m If POST detects a faulty device the fault is displayed and the fault information is passed to ALOM CMT for fault handling Faulty FRUs are identified in fault messages using the FRU name For a list of FRU names see Appendix A a Interpret the POST messages POST error messages use the following syntax c s gt ERROR TEST failing test cis gt H W under test FRU c s gt Repair Instructions Replace items in order listed by H W under test above c s gt MSG test error message c s gt END_ERROR In this syntax c the core number s the strand number Warning and informational messages use the following syntax INFO or WARNING message In CODE EXAMPLE 2 6 POST reports a memory error at FB DIMM location SYS MB CMP0 BR2 CH0 DO It was detected by POST running on core 7 strand 2 CODE EXAMPLE 2 6 POST Error Message T7 2 gt 7 2 gt ERROR TEST
28. is a host detected fault displays a UUID continue to Step 3 For example sc gt showfaults Last POST Run Wed Jun 29 11 29 02 2007 Post Status Passed all devices ID FRU Fault 0 SYS MB CMP0 BR2 CH1 D0 Host detected fault MSGID SUN4V 8000 DX UUID 7ee0e46b ea64 6565 e684 e996963f7b86 Ifthe fault was detected by POST and resulted in the FB DIMM being disabled such as the following sc gt showfaults Last POST Run Wed Jun 27 21 29 02 2007 Post Status Passed all devices ID FRU Fault 0 SYS MB CMP0 BR3 CH1 D1 SP detected fault SYS MB CMP0 BR3 CH1 D1 Forced fail POST 5 6 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 In most cases the replacement of the faulty FB DIMM s is detected when the service processor is power cycled In this case the fault is automatically cleared from the system If the fauilt is still displayed by the showfaults command then run the enablecomponent command to enable the FB DIMM and clear the fault sc gt enablecomponent SYS MB CMP0 BR3 CH1 D1 3 Perform the following steps to verify the repair a Set the virtual keyswitch to diag so that POST will run in Service mode sc gt setkeyswitch diag b Issue the poweron command Sc gt poweron c Switch to the system console to view POST output sc gt console Watch the POST output for possible fault messages The following output is a sign
29. refer to the PSH Knowledge Article web site for additional information The Knowledge Article for the fault is located at the following link http www sun com msg message_ID where message_ID is the fault message identifier displayed by the showfaults command After the FRU is replaced perform the procedure to clear PSH detected faults POST performs basic tests of the server components and reports faulty FRUs When POST detects a faulty FRU it logs the fault and if possible takes the FRU offline POST detected FRUs display the following text in the fault message Forced fail reason In a POST fault message reason is the name of the power on routine which detected the failure The majority of hardware faults are detected by the server s diagnostics In rare cases a problem might require additional troubleshooting If you are unable to determine the cause of the problem contact Sun for support Section 2 3 4 Running the showfaults Command on page 2 17 Section 2 2 Using LEDs to Identify the State of Devices on page 2 7 Section 2 5 Using the Solaris Predictive Self Healing Feature on page 2 32 Section 2 5 2 Clearing PSH Detected Faults on page 2 35 Section 2 4 Running POST on page 2 22 Section 2 4 5 Clearing POST Detected Faults on page 2 30 Section 3 3 Obtaining the Chassis Serial Number on page 3 4 Chapter 2 Server Diagnostics 2 5 2A Mem
30. that POST did not detect any faults 0 gt INFO 20 gt POST Passed all devices 0 gt POST Return to VBSC 0 gt Master set ACK for vbsc runpost command and spin TO O O oO0O 0 Note Depending on the configuration of ILOM POST variables and whether POST detected faults or not the system might boot or the system might remain at the ok prompt If the system is at the ok prompt type boot Chapter 5 Servicing Motherboard Components 5 7 d Return the virtual keyswitch to normal mode sc gt setkeyswitch normal e Issue the Solaris OS fmadm faulty command fmadm faulty No memory faults should be displayed If faults are reported refer to the diagnostics flowchart in FIGURE 3 1 for an approach to diagnose the fault 4 Gain access to the ALOM CMT sc gt prompt 5 Run the showfaults command a If the fault was detected by the host and the fault information persists the output will be similar to the following example sc gt showfaults Last POST Run Wed Jun 29 11 29 02 2007 Post Status Passed all devices ID FRU Fault 0 SYS MB CMP0 BR2 CH1 D0 Host detected fault MSGID SUN4V 8000 DX UUID 7ee0e46b ea64 6565 e684 e996963f7b86 a Ifthe showfaults command does not report a fault with a UUID then you do not need to proceed with the following steps because the fault is cleared 6 Run the clearfault command sc gt clearfault 7ee0e46b ea64 6565 e684 e9
31. the ejector tabs lock the FB DIMM in place If the FB DIMM does not easily seat into the connector verify that the orientation of the FB DIMM is as shown in FIGURE 5 1 If the orientation is reversed damage to the FB DIMM might occur Repeat Step 2 through Step 4 until all replacement FB DIMMs are installed Rotate the air baffle back into its operating position The air baffle snaps into position above the CPU and memory modules Sun SPARC Enterprise T5120 server Reconnect the hard drive data cable a Route the hard drive data cable over the fan module and along the air baffle b Plug the data cable into J6401 on the motherboard Chapter 5 Servicing Motherboard Components 5 5 8 Install the top cover See Section 7 1 Installing the Top Cover on page 7 2 9 Slide the server into the rack See Section 7 3 Returning the Server to the Normal Rack Position on page 7 4 10 Connect the power supplies See Section 7 4 Connecting Power Cords to the Server on page 7 5 5 1 4 Verifying Successful Replacement of a Faulty FB DIMM 1 Access the ALOM CMT sc gt prompt Refer to the Integrated Lights Out Management 2 0 ILOM 2 0 Supplement for Sun SPARC Enterprise T5120 and T5220 Servers for instructions 2 Run the showfaults v command to determine how to clear the fault The method you use to clear a fault depends on how the fault is identified by the showfaults command Examples m If the fault
32. the test lists to see the individual tests The test selection area lists tests in categories such as Network as shown in FIGURE 2 5 To expand a category left click the Fy icon expand category icon to the left of the category name Chapter 2 Server Diagnostics 2 45 FIGURE 2 5 SunVTS Test Selection Panel Processor s Memory Network Li Cryptography SCSI Devices mpto _ ipge3 netibtest ipge1 netlbtest _ ipge2 netlbtest W ipgeO nettest 6 Optional Select the tests you want to run Certain tests are enabled by default and you can choose to accept these Alternatively you can enable and disable individual tests or blocks of tests by clicking the checkbox next to the test name or test category name Tests are enabled when checked and disabled when not checked TABLE 2 9 lists tests that are especially useful to run on this server TABLE 2 9 SunVTS Tests Useful SunVTS Tests to Run on This Server FRUs Exercised by Tests cmttest cputest fputest iutest lldcachetest dtlbtest and 12sramtest indirectly mptest and systest disktest cddvdtest nettest netlbtest pmemtest vmemtest ramtest serialtest usbkbtest disktest hsclbtest DIMMS CPU motherboard Disks cables disk backplane CD DVD device cable motherboard Network interface network cable CPU motherboard DIMMs motherboard I O serial port interface USB devices c
33. to service the Reference for Hard Section 4 5 Hot Plugging a Hard hard drive backplane Drive Configuration on Drive on page 4 7 page 4 21 6 DVD USB Section 6 1 Servicing the DVD USB Must be removed to SYS DVD Module Module on page 6 2 service the hard drive SYS USBBD backplane 7 Right Section 6 5 Servicing the Front Metal light pipe bracket N A control Control Panel Light Pipe Assemblies is not a FRU panel light on page 6 15 pipe assembly Appendix A Field Replacable Units A 11 FIGURE A 6 Motherboard Components Sun SPARC Enterprise T5220 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 A 12 TABLE A 6 Motherboard Components Sun SPARC Enterprise T5120 Server Item FRU Replacement Instructions Notes FRU Name If Applicable 1 Removable Section 5 3 Servicing PCle XAUI Remove this to service N A rear panel Risers on page 5 13 PCle XAUI risers and cross beam cards 2 PCle XAUI Section 5 3 Servicing PCle XAUI Back panel PCI cross SYS MB RISERO risers Risers on page 5 13 beam must be removed SYS MB RISER1 to access risers SYS MB RISER2 3 PCIe filler Section 5 4 Servicing PCIe XAUI Must be installed in N A panel Cards on page 5 17 blank PCI slots Spares are included with the ship kit 4 Battery Section 5 5 Servicing the Battery Necessary for system SYS MB BAT on page 5 22 clock and other functions 5 FB DIMMs Section 5 1 Servicing FB DIMMs
34. up to remove it from the system Remove the riser and any PCle XAUI cards attached to it as a unit Installing a PCle XAUI Riser 1 Lower the PCIe XAUI riser and any cards attached to it into the system Note PCle XAUI and PCIe risers have keyed connectors to prevent incorrect installation on the motherboard Chapter 5 Servicing Motherboard Components 5 15 2 Ensure that the PCIe back panels are properly engaged with the corresponding slots in the motherboard tray back panel connector assembly 3 Tighten the captive screw to secure the riser to the motherboard Note Ensure that PCIe filler panels are in installed in all empty PCle XAUI slots FIGURE 5 4 Installing the PCle XAUI Riser Sun SPARC Enterprise T5120 5 16 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 FIGURE 5 5 Installing the PCle XAUI Riser Sun SPARC Enterprise T5220 4 Install the PCI cross beam Slide the cross beam forward over the PCle XAUI risers Ensure that the cross beam is engaged with the mushrooms standoffs on either side of the chassis rear panel PCI cross beam 5 Tighten the two captive Phillips screws securing the removable PCI cross beam to the chassis 6 Install the top cover See Section 7 1 Installing the Top Cover on page 7 2 7 Slide the server into the rack See Section 7 3 Returning the Server to the Normal Rack Position on page 7 4 8 Connect any data cables
35. 0 and T5220 Servers Service Manual August 2007 FIGURE 5 8 Battery Location Sun SPARC Enterprise T5120 Server Shown Sun SPARC Enterprise T5220 Server is Similar 5 5 1 Removing the Battery 1 Remove PClIe XUAI riser 0 See Section 5 3 1 Removing a PCle XAUI Riser on page 5 13 and Section 5 9 Reference for PCle and XAUI Card Configuration on page 5 35 2 Using a small No 1 flat blade screwdriver press the latch and remove the battery from the motherboard Doz Installing the Battery 1 Unpackage the replacement battery Chapter 5 Servicing Motherboard Components 5 23 5 6 5 6 1 5 6 2 Press the new battery into the motherboard Install the positive side facing upward away from the motherboard Install PCIe XAUI riser 0 See Section 5 3 2 Installing a PCle XAUI Riser on page 5 15 Use the ILOM setdate command to set the day and time See the Integrated Lights Out Management 2 0 ILOM 2 0 Supplement for Sun SPARC Enterprise T5120 and T5220 Servers Servicing the SCC Module The SCC module contains system host ID Mac addresses and configuration variable settings for OpenBoot PROM and ILOM If you are replacing a motherboard you must move the SCC module from the old motherboard to the new one Removing the SCC Module 1 Remove the PCIe XAUI riser 2 See Section 5 3 1 Removing a PCle XAUI Riser on page 5 13 and Section 5 9 Reference for PCIe and XAUI Card
36. 02 P3 on the hard P2 cable ends attach to motherboard drive backplane 2 Motherboard From J0403 on the PDB to J5201 on the to PDB motherboard ribbon 3 PDB toPSU From J0103 on the PSU backplane to backplane JO101 on the PDB cable 4 Top cover To J0205 on the PDB interlock A 16 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 APPENDIX B Connector Pinouts This appendix provides reference information about the system back panel ports and pin assignments Topics covered in this appendix include Section B 1 Reference for the Serial Management Port Connector on page B 2 Section B 2 Reference for the Network Management Port Connector on page B 3 Section B 3 Reference for the Serial Port Connector on page B 4 Section B 4 Reference for the USB Connectors on page B 5 Section B 5 Reference for the Gigabit Ethernet Connectors on page B 6 B 1 B 1 Reference for the Serial Management Port Connector The serial management connector labeled SERIAL MGT is an RJ 45 connector located on the back panel This port is the default connection to the system console FIGURE B 1 Serial Management Connector Diagram SERIAL MGT 8 TABLE B 1 Serial Management connector signals Pin Signal Description Pin Signal Description 1 Request to Send 5 Ground 2 Data Terminal Ready 6 Receive Data 3 Transmit Data 7 Data Set Ready 4 Ground 8 Clear to Send B 2 Sun SPARC Enterpris
37. 19 removing 6 16 Power OK system LED 2 4 power specifications 1 4 power supply about 4 5 AC Present LED 2 4 4 6 4 20 Fault LED 2 8 4 5 4 16 FRU name 4 24 A 7 A 15 hot swapping 4 19 installing 4 19 Ready to Remove LED 4 6 redundancy about 1 7 removing 4 16 status monitored by ILOM 1 5 status displaying 2 18 power supply backplane 2u about 1 9 installing 6 25 removing 6 24 Power Supply Fault system LED about 1 14 4 5 interpreting to diagnose faults 2 8 using to verify successful power supply replacement 4 21 Index 5 powercycle command 2 15 2 27 powering off server emergency shutdown 3 5 from service processor prompt 3 4 graceful shutdown 3 5 service processor command 3 4 powering on at service processor prompt 7 5 using Power button 7 5 poweroff command 2 15 3 5 poweron command 2 15 5 7 5 11 power on self test POST about 2 22 ALOM CMT commands 2 22 components disabled by 2 38 configuration flowchart 2 24 controlling output 2 22 error messages 2 29 fault clearing 2 30 faults detected by 2 4 2 17 faults reported to ILOM 1 5 faulty components detected by 2 30 parameters changing 2 25 reasons to run 2 26 running in maximum mode 2 26 troubleshooting with 2 5 using for fault diagnosis 2 4 Predictive Self Healing PSH about 1 8 2 32 clearing faults 2 35 diagnostic facilities accessed by ILOM 1 5 faults detected by 2 4 faults displayed by ILOM 2 17 fi
38. 4 Sample Ap_id Output Ap_id Type Receptacle Occupant Condition c0 scsi bus connected configured unknown c0 dsk c0t0d0 disk connected configured unknown c0 sdl1 disk connected unconfigured unknown usb0 1 unknown empty unconfigured ok usb0 2 unknown empty unconfigured ok usb0 3 unknown empty unconfigured ok usb1 1 unknown empty unconfigured ok usb1 2 unknown empty unconfigured ok usb1 3 unknown empty unconfigured ok usb2 1 unknown empty unconfigured ok usb2 2 unknown empty unconfigured ok usb2 3 unknown empty unconfigured ok usb2 4 unknown empty unconfigured ok usb2 5 unknown empty unconfigured ok usb2 6 unknown empty unconfigured ok usb2 7 unknown empty unconfigured ok usb2 8 unknown empty unconfigured ok 6 Issue the cfgadm c configure command to configure the disk For example type cfgadm c configure c0 sd1 Where c0 sd1 is the disk that you are trying to configure 7 Wait until the blue Ready to Remove LED goes off on the drive that you installed Chapter 4 Replacing Hot Pluggable and Hot Swappable Components 4 11 8 At the Solaris prompt issue the cfgadm al command to list all drives in the device tree including any drives that are not configured Type cfgadm al This should identify the Ap_id for the hard drive that you installed The drive you installed should be is configured For example the output should look like TABLE 4 5 Sample Ap_id Output
39. 5 23 DVD USB module 6 3 fan module 4 14 fan power board 6 6 FB DIMMs 5 5 hard drive 4 10 hard drive backplane 6 13 hard drive cage 6 10 light pipe assemblies 6 16 motherboard 5 28 paddle card 6 28 PCIe card 5 19 PClIe XAUI riser 5 15 power distribution board 6 19 power supply 4 19 power supply backplane 2u 6 25 rear panel PCI cross beam 5 17 SCC module 5 24 top cover 7 2 XAUI card 5 19 Integrated Lights Out Management ILOM about 1 5 1 7 and use of standby power 1 5 iostat E command 4 12 L L1 and L2 cache 1 3 large page optimization 1 3 latch hard drive 4 9 power supply 4 17 slide rail 3 7 LED AC Present power supply LED 2 4 4 6 4 20 Fan Fault system LED 1 14 2 8 4 13 4 15 Fault fan module LED 2 8 4 13 4 15 Fault hard drive LED 2 9 Fault power supply LED 2 8 4 5 4 16 FB DIMM Fault motherboard LEDs 2 9 5 3 Gigabit Ethernet port 1 18 Locator 1 13 1 17 Overtemp system LED 1 7 1 14 2 8 Power OK system LED 2 4 Power Supply Fault system LED 1 14 2 8 4 5 4 21 Ready to Remove hard drive LED 4 6 4 8 4 11 Ready to Remove power supply LED 4 6 Service Required system LED 1 7 1 13 2 8 2 9 4 7 4 13 LEDs about 2 7 fan module 2 8 4 4 front panel 1 13 hard drive 4 3 network management port 1 18 rear panel 1 17 using to diagnose faults 2 7 using to identify device state 2 7 light pipe assemblies front panel installing 6 16 re
40. 5 Clearing POST Detected Faults In most cases when POST detects a faulty component POST logs the fault and automatically takes the failed component out of operation by placing the component in the ASR blacklist see Section 2 7 Managing Components With Automatic System Recovery Commands on page 2 38 In most cases the replacement of the faulty FRU is detected when the service processor is reset or power cycled In this case the fault is automatically cleared from the system This procedure describes how to do this and if necessary manually clear the fault 2 30 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 1 After replacing a faulty FRU at the ALOM CMT prompt use the showfaults command to identify POST detected faults POST detected faults are distinguished from other kinds of faults by the text Forced fail and no UUID number is reported Example CODE EXAMPLE 2 8 POST Detected Fault sc gt showfaults Last POST Run Wed Jun 27 21 29 02 2007 Post Status Passed all devices ID FRU Fault 0 SYS MB CMP0 BR2 CHO DO SP detected fault SYS MB CMP0 BR2 CH0O DO Forced fail POST If no fault is reported you do not need to do anything else Do not perform the subsequent steps 2 Use the enablecomponent command to clear the fault and remove the component from the ASR blacklist Use the FRU name that was reported in the fault in Step 1 CODE EXAMPLE 2 9 Using the enablecom
41. 7 Hot Swapping a Power Supply on page 4 16 Section 4 3 About the Fan Modules on page 4 4 Section 4 6 Hot Swapping a Fan Module on page 4 13 Section 6 2 Servicing the Fan Power Boards on page 6 4 Section 5 2 Servicing the Air Baffle on page 5 11 Includes the top cover SYS CONNBD interlock switch Bus bar is attached tothe SYS PDB PDB with four screws If replacing a defective PDB you must move the bus bar to the new board and program the chassis serial number using the setscn command This part is bundled N A with the power distribution board and bus bar Two power supplies SYS PSO provide N 1 SYS PS1 redundancy Four fan modules must SYS FANBDO FMO be installed in the server SYS FANBDO FM1 SYS FANBDO FM2 Must be removed to SYS FANBDO service the paddle card SYS FANBD1 Must be installed to N A provide proper cooling to the system Appendix A Field Replacable Units A 15 FIGURE A 8 Cables Sun SPARC Enterprise T5220 Server z VOUSEE TABLE A 8 Cables Sun SPARC Enterprise T5220 Server Item FRU Connections Routing notes 1 SAS data Cable 1 From J4601 on the Both cables are routed to the right of the air cables motherboard to J0301 P2 on the hard baffle under the chassis center wall and under drive backplane the fan power boards Cable 2 From J4602 on the P1 cable ends attach to hard drive backplane motherboard to J03
42. 96963 F7b86 7 Switch to the system console sc gt console 5 8 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 8 Issue the fmadm repair command with the UUID Use the same UUID that you used with the clearfault command fmadm repair 7ee0e46b ea64 6565 e684 e996963 7b86 Chapter 5 Servicing Motherboard Components 5 9 5 1 5 gt Installing Additional FB DIMMs Before you begin read Section 5 8 Reference for FB DIMM Configuration on page 5 30 to familiarize yourself with FB DIMM configuration guidelines Caution Ensure that all power is removed from the server before installing FB DIMMs or damage to the FB DIMMs might occur Caution You must disconnect the power cables from the system before performing this procedure Unpackage the replacement FB DIMMs and place them on an antistatic mat Sun SPARC Enterprise T5120 server Disconnect and stow the hard drive data cable a Unplug the hard drive data cable from J6401 on the motherboard b Remove the hard drive data cable from its seat on the CPU air baffle c Place the hard drive cable end out of the way of the air baffle Rotate the air baffle up and toward the front of the system Ensure that the ejector tabs are in the open position Line up the FB DIMM with the connector FIGURE 5 1 Align the FB DIMM notch with the key in the connector This ensures that the FB D
43. A directory containing the log files Chapter 2 Server Diagnostics 2 47 2 48 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 CHAPTER 3 Preparing to Service the System gt gt This chapter describes how to prepare the Sun SPARC Enterprise T5120 and Sun SPARC Enterprise T5220 for servicing The following topics are covered Section 3 1 Safety Information on page 3 1 Section 3 2 Required Tools on page 3 3 Section 3 4 Powering Off the Server on page 3 4 Section 3 5 Disconnecting Power Cords from the Server on page 3 6 Section 3 6 Extending the Server to the Maintenance Position on page 3 6 Section 3 7 Removing a Server From the Rack on page 3 8 Section 3 8 Performing Electrostatic Discharge Antistatic Prevention Measures on page 3 11 m Section 3 9 Removing the Top Cover on page 3 12 Note Never attempt to run the server with the covers removed Hazardous voltage present Caution Equipment damage possible The covers must be in place for proper air flow l Safety Information This section describes important safety information that you need to know prior to removing or installing parts in the Sun SPARC Enterprise T5120 and T5220 servers For your protection observe the following safety precautions when setting up your equipment 3 1 a Follow all Sun cautions warnings and instructions marked on the equ
44. ASR blacklist 1 At the sc gt prompt enter the enablecomponent command sc gt enablecomponent SYS MB CMP0 BR1 CH0 DO Chassis major SYS MB CMP0 BR1 CH0O DO has been enabled 2 After receiving confirmation that the enablecomponent command is complete reset the server for so that the ASR command takes effect sc gt reset 2 8 2 8 1 Exercising the System With SunVTS Sometimes a server exhibits a problem that cannot be isolated definitively to a particular hardware or software component In such cases it might be useful to run a diagnostic tool that stresses the system by continuously running a comprehensive battery of tests Sun provides the SunVTS software for this purpose This chapter describes the tasks necessary to use SunVTS software to exercise your server m Section 2 8 1 Checking Whether SunVTS Software Is Installed on page 2 41 m Section 2 8 2 Exercising the System Using SunVTS Software on page 2 42 Checking Whether SunVTS Software Is Installed This procedure assumes that the Solaris OS is running on the server and that you have access to the Solaris command line Chapter 2 Server Diagnostics 2 41 2 8 2 1 Check for the presence of SunVTS packages using the pkginfo command pkginfo 1 SUNWvts SUNWvtsr SUNWvtsts SUNWvtsmn TABLE 2 8 lists SunVTS packages TABLE 2 8 SunVTS Packages Package Description SUNWvts SunVTS framework SUNWvtsr SunVTS framew
45. CPU overtemperature LED lights and a message is displayed on the console and logged by the service processor See Section 4 9 Reference for Fan Module Configuration on page 4 23 to map fan module locations to service processor alerts Tip You can use the showfaults command at the sc gt prompt to view the current faults Removing a Fan Module 1 Extend the server into the maintenance position See Section 3 6 Extending the Server to the Maintenance Position on page 3 6 2 Lift the latch and open the top cover door Note The system may start to overheat if the top cover door is left open for more than 60 seconds 3 The faulty fan module is identified with a corresponding Fault LED On the Sun SPARC Enterprise T5120 server the Fan Fault LEDs are located on the fan board On the Sun SPARC Enterprise T5220 server the Fan Fault LEDs are located on the fan modules 4 Pull up on the green fan module label until the fan module is removed from the chassis Chapter 4 Replacing Hot Pluggable and Hot Swappable Components 4 13 Caution When changing the fan modules note that only the fan modules may be removed or replaced Do not service any other components in the fan compartment unless the system is shut down and the power cords removed Pull up the fan module by holding the green label only FIGURE 4 5 Removing a Fan Module 4 6 2 Installing a Fan Module Caution To ensure proper s
46. Configuration on page 5 35 Locate the SCC module Pull the SCC module straight up from the connector SCC module and the SCC connector are keyed Note The server will not function correctly without the SCC module installed Installing the SCC Module 1 2 Unpackage the replacement SCC module and set it on an antistatic mat Align the SCC module with the its connector on the motherboard Note The SCC module and its connector are keyed 5 24 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 Press the SCC module down until it seats Install PCIe XAUI riser 2 See Section 5 3 2 Installing a PCle XAUI Riser on page 5 15 Install the top cover See Section 7 1 Installing the Top Cover on page 7 2 Slide the server into the rack See Section 7 3 Returning the Server to the Normal Rack Position on page 7 4 Connect the power supplies See Section 7 4 Connecting Power Cords to the Server on page 7 5 Power on the server See Section 7 5 Powering On the Server on page 7 5 Chapter 5 Servicing Motherboard Components 5 25 5 7 gt gt 5 7 1 Servicing the Motherboard Assembly The motherboard assembly must be removed in order to access the following components m Power distribution board m Power supply backplane Sun SPARC Enterprise T5220 server m Paddle card Note This procedure requires removing the ser
47. Data Bitwalk 7 2 gt H W under test SYS MB CMP0 BR2 CH0 DO0 7 2 gt Repair Instructions Replace items in order listed by H W under test above 7 2 gt MSG Pin 149 failed on SYS MB CMP0 BR2 CHO DO J2001 7 2 gt END_ERROR 7 2 gt Decode of Dram Error Log Reg Channel 2 bits 60000000 0000108c 7 2 gt 1 MEC 62 R W1C Multiple corrected errors one or more CE not logged 7 2 gt 1 DAC 61 R W1C Set to 1 if the error was a DRAM access CE 7 2 gt 108c SYND 15 0 RW ECC syndrome T 2 gt 7 2 gt Dram Error AFAR channel 2 00000000 00000000 7 2 gt L2 AFAR channel 2 00000000 00000000 Chapter 2 Server Diagnostics 2 29 b Run the showfaults command to obtain additional fault information The fault is captured by ALOM CMT where the fault is logged the Service Required LED is lit and the faulty component is disabled Example CODE EXAMPLE 2 7 showfaults Output ok sc gt showfaults Last POST Run Wed Jun 27 21 29 02 2007 Post Status Passed all devices ID FRU Fault 0 SYS MB CMP0 BR2 CHO DO SP detected fault SYS MB CMP0 BR2 CHO DO Forced fail POST In this example SYS MB CMP0 BR2 CH0 D0 is disabled The system can boot using memory that was not disabled until the faulty component is replaced Note You can use ASR commands to display and control disabled components See Section 2 7 Managing Components With Automatic System Recovery Commands on page 2 38 2 4
48. Documentation Support and Training Sun Function URL Documentation http www sun com documentation Support http www sun com support Training http www sun com training Third Party Web Sites Sun is not responsible for the availability of third party web sites mentioned in this document Sun does not endorse and is not responsible or liable for any content advertising products or other materials that are available on or through such sites or resources Sun will not be responsible or liable for any actual or alleged damage or loss caused by or in connection with the use of or reliance on any such content goods or services that are available on or through such sites or resources Sun Welcomes Your Comments Sun is interested in improving its documentation and welcomes your comments and suggestions You can submit your comments by going to http www sun com hwdocs feedback Please include the title and part number of your document with your feedback Sun SPARC Enterprise T5120 and T5220 Servers Service Manual part number 820 2181 10 Preface xvii xviii Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 CHAPTER 1 Sun SPARC Enterprise T5120 and T5220 Servers Overview This chapter provides an overview of the features of the Sun SPARC Enterprise T5120 and Sun SPARC Enterprise T5220 servers The following topics are covered Section 1 1 Server Features on page 1
49. ELLEMENT EXCLUES DANS LA MESURE AUTORISEE PAR LA LOI APPLICABLE Y COMPRIS NOTAMMENT TOUTE GARANTIE IMPLICITE RELATIVE A LA QUALITE MARCHANDE A L APTITUDE A UNE UTILISATION PARTICULIERE OU A L ABSENCE DE CONTREFACON Contents Preface xiii Sun SPARC Enterprise T5120 and T5220 Servers Overview 1 1 1 1 Server Features 1 2 1 1 1 Chip Multitheaded Multicore Processor and Memory Technology 1 3 1 1 2 Performance Enhancements 1 3 1 1 3 Remote Manageability With ILOM 1 5 1 1 4 System Reliability Availability and Serviceability 1 6 1 1 5 Predictive Self Healing 1 8 1 2 Chassis Overview 1 8 1 2 1 Infrastructure Boards 1 8 1 2 2 System Cables 1 9 13 About the Front Panel 1 10 1 3 1 Sun SPARC Enterprise T5120 Server Front Panel 1 10 1 3 2 Sun SPARC Enterprise T5220 Server Front Panel 1 12 1 3 3 Front Panel LEDs 1 13 14 About the Rear Panel 1 14 1 4 1 Rear Component Access Sun SPARC Enterprise T5120 Server 1 14 Contents v 1 4 2 Rear Component Access Sun SPARC Enterprise T5220 Server 1 16 1 4 3 Rear Panel LEDs 1 17 1 4 4 Ethernet Port LEDs 1 18 2 Server Diagnostics 2 1 2 1 2 2 2 3 2 4 2 5 2 6 Overview of Server Diagnostics 2 1 2 1 1 Memory Fault Handling 2 6 Using LEDs to Identify the State of Devices 2 7 Using the Service Processor Firmware for Diagnosis and Repair Verification 2 9 2 3 1 About the ALOM CMT Shell 2 11 2 3 2 Creating an ALOM CMT Shell 2 12 2 3 3 Running ALOM CMT Service Re
50. Fan Fault system LED about 1 14 interpreting to diagnose faults 2 8 triggered by fan fault 4 13 verifying state with replacement fan module 4 15 fan module about 4 4 Index 2 addresses 4 23 and ILOM monitoring 1 5 determining fault state 2 8 Fault LED 2 8 4 13 4 15 FRU name 4 23 A 7 A 15 hot swapping 4 13 installing 4 14 removing 4 13 fan module LEDs about 4 4 using to identify faults 2 8 fan power board about 1 9 FRU name A 7 A 15 installing 6 6 removing 6 4 6 5 fan redundancy 1 7 fan speed monitored by ILOM 1 5 fan status displaying 2 18 Fault fan module LED 4 15 Fault hard drive LED 2 9 Fault power supply LED 4 5 4 16 fault manager daemon fmd 1M 2 32 fault records 2 36 faults detected by POST 2 4 2 17 detected by PSH 2 4 diagnosing with LEDs 2 7 to 2 9 environmental 2 4 2 5 2 17 FB DIMM 5 6 forwarded to ILOM 2 10 recovery 2 10 repair 2 10 types of 2 17 FB DIMM Fault LEDs 2 9 5 3 FB DIMM fault locator button 5 2 FB DIMMs configuration rules 5 30 diagnosing with showfaults command 5 6 ejector tabs 5 5 error correcting 1 7 example POST error output 2 29 installing 5 5 installing additional 5 10 layout 5 32 locating faulty memory modules 5 2 managing faults in 5 6 overview 1 4 parity checking 1 7 removing 5 3 troubleshooting 2 6 upgrading 5 10 verifying successful replacement 5 6 feature specifications 1 4 firmware 1 5 floating p
51. GURE 6 4 Installing a Fan Power Board Sun SPARC Enterprise T5120 Server 2 Secure the board to the chassis with a Phillips screw 6 6 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 6 3 6 9 1 Reinstall the fan modules See Section 4 6 2 Installing a Fan Module on page 4 14 Install the top cover See Section 7 1 Installing the Top Cover on page 7 2 Slide the server into the rack See Section 7 3 Returning the Server to the Normal Rack Position on page 7 4 Connect the power cords See Section 7 4 Connecting Power Cords to the Server on page 7 5 Power on the system See Section 7 5 Powering On the Server on page 7 5 Servicing the Hard Drive Cage You must remove the hard drive cage to access the following components a Hard drive backplane m Front control panel light pipe assemblies Removing the Hard Drive Cage 1 Power off the server See Section 3 4 Powering Off the Server on page 3 4 Disconnect all external cables Remove the server from the rack Place the server on a hard flat surface See Section 3 7 Removing a Server From the Rack on page 3 8 Sun SPARC Enterprise T5120 Remove the inner glides from the server Each inner glide is secured with a locking tab Release the tab and slide each inner glide off the server mounting studs Attach an antistatic wrist strap See Section 3 8 Performing Electro
52. IMM is oriented correctly Push the FB DIMM into the connector until the ejector tabs lock the FB DIMM in place If the FB DIMM does not easily seat into the connector verify that the orientation of the FB DIMM is as shown in FIGURE 5 1 If the orientation is reversed damage to the FB DIMM might occur Repeat Step 2 through Step 6 until all FB DIMMs are installed Rotate the air baffle back into its operating position The air baffle snaps into position above the CPU and memory modules Sun SPARC Enterprise T5120 server Reconnect the hard drive data cable a Route the hard drive data cable over the fan module and along the air baffle b Plug the data cable into J6401 on the motherboard 5 10 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 10 Install the top cover See Section 7 1 Installing the Top Cover on page 7 2 11 Slide the server into the rack See Section 7 3 Returning the Server to the Normal Rack Position on page 7 4 12 Connect the power supplies See Section 7 4 Connecting Power Cords to the Server on page 7 5 13 Power on the server See Section 7 5 Powering On the Server on page 7 5 14 Perform the following steps to verify that there are no faults a Set the virtual keyswitch to Diag mode so that POST will run in Service mode sc gt setkeyswitch diag b Issue the poweron command Ssc gt poweron c After POST comp
53. LOM CMT POST parameters and their values The setkeyswitch parameter sets the virtual keyswitch so it does not use the setsc command For example to change the POST parameters using the setkeyswitch command enter the following sc gt setkeyswitch diag Chapter 2 Server Diagnostics 2 25 2 4 3 2 4 3 1 2 4 3 2 2 4 4 To change the POST parameters using the setsc command you must first set the setkeyswitch parameter to normal then you can change the POST parameters using the setsc command sc gt setkeyswitch normal sc gt setsc value CODE EXAMPLE 2 3 setkeyswitch sc gt setkeyswitch normal sc gt setsc diag_mode service Reasons to Run POST You can use POST for basic hardware verification and diagnosis and for troubleshooting as described in the following sections Verifying Hardware Functionality POST tests critical hardware components to verify functionality before the system boots and accesses software If POST detects an error the faulty component is disabled automatically preventing faulty hardware from potentially harming software Diagnosing the System Hardware You can use POST as an initial diagnostic tool for the system hardware In this case configure POST to run in maximum mode diag_mode service setkeyswitch diag diag_level max for thorough test coverage and verbose output Running POST in Maximum Mode This procedure describes how to run POST when you w
54. M browser user interface BUI m ALOM CMT compatibility shell It is recommended that diagnostic and repair actions be performed with the ALOM CMT compatibility shell Note The code examples in this document depict use of the ALOM CMT compatibility shell Chapter 2 Server Diagnostics 2 11 2 962 The ALOM CMT compatibility shell emulates the ALOM CMT interface supported on the previous generation of CMT servers Using the ALOM CMT compatibility shell with few exceptions you can use commands that resemble the commands of ALOM CMT The comparisons between the ILOM CLI and The ALOM CMT compatibility CLI are described in the Integrated Lights Out Management 2 0 ILOM 2 0 Supplement for Sun SPARC Enterprise T5120 and T5220 Servers The service processor sends alerts to all ALOM CMT users that are logged in sending the alert through email to a configured email address and writing the event to the ILOM event log Creating an ALOM CMT Shell To create an ALOM CMT compatibility shell do the following 1 Log onto the Service Processor with username root When powered on the SP boots to the ILOM login prompt The factory default password is changeme SUNSPxXxXXXxXxXXXXXXX login root Password Waiting for daemons to initialize Daemons ready Sun TM Integrated Lights Out Manager Version 2 0 0 0 Copyright 2007 Sun Microsystems Inc All rights reserved Use is subject to license terms Warning password is set to fa
55. PARC Enterprise T5120 and T5220 Servers Service Manual August 2007 2 Remove the motherboard assembly See Section 5 7 1 Removing the Motherboard Assembly on page 5 26 3 Sun SPARC Enterprise T5120 server Remove all power supplies a Grasp the power supply handle and press the release latch b Slide the power supply out of the system FIGURE 6 11 Removing a Power Supply Sun SPARC Enterprise T5120 Server 4 Disconnect the top cover interlock cable from the power distribution board 5 Sun SPARC Enterprise T5220 server Disconnect the ribbon cable between the PDB and the power supply backplane Chapter 6 Servicing Infrastructure Boards and Components 6 17 FIGURE 6 12 Removing the Power Distribution Board Sun SPARC Enterprise T5220 6 Sun SPARC Enterprise T5220 Remove the four No 2 Phillips screws securing the PDB to the power supply backplane 7 Remove the No 2 Phillips screw securing the PDB to the chassis 6 18 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 FIGURE 6 13 Removing the Power Distribution Board Sun SPARC Enterprise T5120 Server 8 Grasp the bus bar and pull the PDB bus bar assembly to the left away from the paddle card 9 Lift the PDB bus bar assembly up and out of the system 10 Place the PDB bus bar assembly on an antistatic mat 6 6 2 Installing the Power Distribution Board 1 Lower the PDB bus bar assembly into the chassis The PDB fits o
56. Paddle Card 1 Lower the paddle card into the chassis The paddle card fits over a series of mushroom standoffs in the chassis side wall 2 Slide the paddle card forward to plug it into the hard drive backplane FIGURE 6 22 Installing the Paddle Card Sun SPARC Enterprise T5120 Server 93 Secure the paddle card with two No 2 Phillips screws gt Install the fan power boards See Section 6 2 2 Installing a Fan Power Board on page 6 6 5 Install the power distribution board See Section 6 6 2 Installing the Power Distribution Board on page 6 19 6 Install the motherboard assembly See Section 5 7 2 Installing the Motherboard Assembly on page 5 28 6 28 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 CHAPTER 7 Returning the Server to Operation or This chapter describes how to return the Sun SPARC Enterprise T5120 and Sun SPARC Enterprise T5220 servers to operation after you have performed service procedures The following topics are covered Section 7 1 Installing the Top Cover on page 7 2 Section 7 2 Reinstalling the Server in the Rack on page 7 3 Section 7 3 Returning the Server to the Normal Rack Position on page 7 4 Section 7 4 Connecting Power Cords to the Server on page 7 5 Section 7 5 Powering On the Server on page 7 5 Note Never attempt to run the server with the covers removed Hazardous voltage pr
57. Push the plug into the connector b Press the release button c Remove the plug from the connector on the hard drive backplane Caution The hard drive data cables are delicate Ensure they are safely out of the way when servicing the motherboard 9 If you are replacing the motherboard remove the following components a All FB DIMMs Make note of the memory configuration so that you can install the FB DIMMs in the replacement motherboard a SCC PROM 10 Using a No 2 Phillips screwdriver remove the four screws that secure the motherboard assembly to the bus bar Note Set the four screws aside You must use these screws to attach the motherboard to the bus bar during installation 11 Loosen the captive screw securing the motherboard to the chassis The captive screw is colored green and is located to the left of the bus bar Screws 12 Using the green handle slide the motherboard back and tilt the motherboard assembly to lift it out of the chassis Grab the handle and move the motherboard toward the back of the system and lift it out of the chassis Caution Some components on the motherboard might be hot Use caution when handling the motherboard especially near the CPU heat sink Chapter 5 Servicing Motherboard Components 5 27 FIGURE 5 9 Removing the Motherboard Assembly Sun SPARC Enterprise T5120 Server Shown 13 Place the motherboard assembly on an antistatic mat Die Installing th
58. Remove the plug from the connector on the hard drive backplane Caution The hard drive data cables are delicate Ensure they are safely out of the way when servicing the motherboard 14 Lift the hard drive cage up and out of the chassis 15 Set the hard drive cage on an antistatic mat Chapter 6 Servicing Infrastructure Boards and Components 6 9 6 3 2 Installing the Hard Drive Cage 1 Position the hard drive cage in the chassis over its standoffs FIGURE 6 6 Installing the Hard Drive Cage Sun SPARC Enterprise T5120 Server 2 Note proper cable routing and connections Sun SPARC Enterprise T5220 FIGURE A 8 depicts proper cable routing 3 Connect the hard drive data cable s Press the plug into its socket until the plug snaps into place 4 Slide the hard drive cage back until the hard drive backplane engages with the paddle card connector 6 10 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 10 11 Replace the No 2 Phillips screws securing the hard drive cage to the chassis Two screws secure the disk cage to each side of the chassis Sun SPARC Enterprise T5220 server Install the fan power boards See Section 6 2 2 Installing a Fan Power Board on page 6 6 Sun SPARC Enterprise T5220 server Install the fan modules See Section 4 6 2 Installing a Fan Module on page 4 14 Install the top cover See Section 7 1 Installing the Top Cover on page 7 2
59. SYS FANBD1 FM1 Sun SPARC Enterprise T5120 Fan Module Locations TABLE 4 10 describes the FRU device names for the fan modules in the Sun SPARC Enterprise T5120 server as viewed from the front of the system TABLE 4 10 Sun SPARC Enterprise T5120 Fan Module Locations and FRU Names SYS FANBD1 FMO SYS FANBD1 FM1 SYS FANBD1 FM2 Empty Empty SYS FANBDO FM1 Empty Empty 4 9 2 Note To ensure proper system cooling fan modules must occupy the slots as shown in TABLE 4 10 Sun SPARC Enterprise T5220 Fan Module Locations TABLE 4 11 describes the FRU device names for the fan modules in the Sun SPARC Enterprise T5220 server as viewed from the front of the system TABLE 4 11 Sun SPARC Enterprise T5220 Fan Module Locations and FRU Names SYS FANBD1 FMO SYS FANBD1 FM1 SYS FANBD1 FM2 Empty Empty Empty Note To ensure proper system cooling fan modules must occupy the slots as shown in TABLE 4 11 Chapter 4 Replacing Hot Pluggable and Hot Swappable Components 4 23 4 10 Reference For Power Supply Configuration TABLE 4 12 describes the FRU device names for power supplies in the server TABLE 4 12 Power Supply FRU Names Physical Device FRU Name PSO SYS PSO PD1 SYS PS1 Note Power supply names in ILOM messages are displayed with the full FRU name such as SYS PSO 4 24 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 CHAPTER 5 Se
60. Server on page 7 5 Power on the server See Section 7 5 Powering On the Server on page 7 5 5 8 Reference for FB DIMM Configuration Use these FB DIMM configuration rules FIGURE 5 11 and TABLE 5 1 to help you plan the memory configuration of your server There are 16 slots that hold industry standard FB DIMM memory modules All FB DIMMs must be the same density same type 5 30 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 a Sun SPARC Enterprise T5120 and Sun SPARC Enterprise T5220 servers support the following configurations a 4 FB DIMMs Group 1 a 8 FB DIMMs Groups 1 and 2 a 16 FB DIMMs Groups 1 2 and 3 fully populated configuration Chapter 5 Servicing Motherboard Components 5 31 FIGURE 5 11 FB DIMM Layout j Channel 1 DIMM 1 SIMMO Branch 1 DIMM 1 Channel 0 I Channel 1 DIMM 1 SMM 0 ae Brancho S e ee IM Channel 0 DIMM 1 es E SS a Branch 2 f 1 DIMM 0 Channel 1 Branch 3 cs DIMM 1 DIMM 0 Channel 1 Channel 1 i E Banchi DIMM 0 DIMMi Charinel 0 Channel 1 DIMM 0 a Branch 0 DIMMI Channel 0 DIMM 1
61. able CPU motherboard USB controller Motherboard service processor Host to service processor interface 7 Optional Customize individual tests You can customize individual tests by right clicking on the name of the test For example in FIGURE 2 5 right clicking on the text string ce0 nettest brings up a menu that enables you to configure this Ethernet test Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 8 Start testing Click the Start button that is located at the top left of the SunVTS window Status and error messages appear in the test messages area located across the bottom of the window You can stop testing at any time by clicking the Stop button During testing SunVTS software logs all status and error messages To view these messages click the Log button or select Log Files from the Reports menu This action opens a log window from which you can choose to view the following logs Information Detailed versions of all the status and error messages that appear in the test messages area Test Error Detailed error messages from individual tests VTS Kernel Error Error messages pertaining to SunVTS software itself Look here if SunVTS software appears to be acting strangely especially when it starts up Solaris OS Messages var adm messages A file containing messages generated by the operating system and various applications Log Files var opt SUNWvts logs
62. ant maximum testing as in the case when you are troubleshooting a server or verifying a hardware upgrade or repair 2 26 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 1 Switch from the system console prompt to the sc gt prompt by issuing the escape sequence sce ok 2 Set the virtual keyswitch to diag so that POST will run in service mode sc gt setkeyswitch diag 3 Reset the system so that POST runs There are several ways to initiate a reset CODE EXAMPLE 2 4 shows the powercycle command For other methods refer to the Sun SPARC Enterprise T5120 and T5220 Servers Adminstration Guide CODE EXAMPLE 2 4 on sc gt powercycle Are you sure you want to powercycle the system y n y Powering host off at Fri Jul 27 08 11 52 2007 Waiting for host to Power Off hit any key to abort Audit minor admin Set object SYS power_state value soft success Chassis critical Host has been powered off Powering host on at Fri Jul 27 08 13 08 2007 Audit minor admin Set object SYS power_state value Chassis major Host has been powered on Initiating POST Using the powercycle Command Chapter 2 Server Diagnostics 2 27 4 Switch to the system console to view the POST output sc gt console CODE EXAMPLE 2 5 depicts abridged POST output CODE EXAMPLE 2 5 sc gt console Enter to return to ALOM 2007 07 03 10 25 12 081 0 0
63. apter 4 Replacing Hot Pluggable and Hot Swappable Components 4 21 Note Hard drive names in ILOM messages are displayed with the full FRU name such as SYS HDD0 4 8 2 Sun SPARC Enterprise T5220 Server Hard Drive Locations TABLE 4 8 describes physical drive locations for the Sun SPARC Enterprise T5220 server as viewed from the front of the system TABLE 4 8 Physical Drive Locations Sun SPARC Enterprise T5220 Server HDD1 HDD3 HDD5 DVD drive HDDO HDD2 HDD4 HDD6 HDD7 TABLE 4 9 lists physical drive locations and their corresponding default pathnames in OpenBoot PROM and Solaris for the Sun SPARC Enterprise T5220 server TABLE 4 9 Physical Drive Locations FRU Addresses and Default Drive Pathnames Sun SPARC Enterprise T5220 Server Physical Location FRU Address OpenBoot PROM Solaris Default Drive Pathname HDDO SYS HDDO c0 dsk c1t0d0 HDD1 SYS HDD1 c0 dsk c1t1d0 HDD2 SYS HDD2 c0 dsk c1t2d0 HDD3 SYS HDD3 c0 dsk c1t3d0 HDD4 SYS HDD4 c0 dsk c1t4d0 HDD5 SYS HDD5 c0 dsk c1t5d0 HDD6 SYS HDD6 c0 dsk c1t6d0 HDD7 SYS HDD7 c0 dsk c1t7d0 DVD Drive SYS DVD Note Hard drive names in ILOM messages are displayed with the full FRU name such as SYS HDD0 4 22 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 4 9 4 9 1 Reference for Fan Module Configuration Note Fan module names in ILOM messages are displayed with the full FRU name such as
64. are two different hard drive backplanes depending on form factor Sun SPARC Enterprise T5120 Four disk backplane a Sun SPARC Enterprise T5220 Eight disk backplane Each drive has a Power Activity Fault and Ready to Remove LED a Front I O board This board connects directly to the hard drive backplane It is packaged with the DVD drive as a single unit a PClIe XAUI risers There are three risers per system each attached to the rear of the motherboard In Sun SPARC Enterprise T5120 servers each riser supports one PCle or 10 Gbit Ethernet card in Sun SPARC Enterprise T5220 servers each riser supports two PCIe and or 10 Gbit Ethernet cards Note 10 Gbit Ethernet XAUI cards are only supported in Slots 0 and 1 System Cables The Sun SPARC Enterprise T5120 has the following cables m Top cover interlock connected to the power distribution board Chapter 1 Sun SPARC Enterprise T5120 and T5220 Servers Overview 1 9 Ribbon cable connected between the power distribution board and the motherboard Hard drive data cable connected between the motherboard and the SAS backplane The Sun SPARC Enterprise T5220 server has the following cables Top cover interlock connected to the power distribution board Ribbon cable connected between the power supply backplane and the power distribution board Ribbon cable connected between the power distribution board and the motherboard Hard drive data cables 2 connected
65. arks are used under license and are registered trademarks of SPARC International Inc in the U S and other countries Products bearing SPARC trademarks are based upon architecture developed by Sun Microsystems Inc SPARC64 is a trademark of SPARC International Inc used under license by Fujitsu Microelectronics Inc and Fujitsu Limited The OPEN LOOK and Sun Graphical User Interface was developed by Sun Microsystems Inc for its users and licensees Sun acknowledges the pioneering efforts of Xerox in researching and developing the concept of visual or graphical user interfaces for the computer industry Sun holds a non exclusive license from Xerox to the Xerox Graphical User Interface which license also covers Sun s licensees who implement OPEN LOOK GUIs and otherwise comply with Sun s written license agreements United States Government Rights Commercial use U S Government users are subject to the standard government user license agreements of Sun Microsystems Inc and Fujitsu Limited and the applicable provisions of the FAR and its supplements Disclaimer The only warranties granted by Fujitsu Limited Sun Microsystems Inc or any affiliate of either of them in connection with this document or any product or technology described herein are those expressly set forth in the license agreement pursuant to which the product or technology is provided EXCEPT AS EXPRESSLY SET FORTH IN SUCH AGREEMENT FUJITSU LIMITED SUN MICROSYSTEMS INC
66. before performing this procedure You must remove PCle Riser 2 when servicing the SCC module You must remove all three PCle XAUI risers when servicing the motherboard Removing a PCle XAUI Riser 1 Power off the server See Section 3 4 Powering Off the Server on page 3 4 2 Disconnect all power cables See Section 3 5 Disconnecting Power Cords from the Server on page 3 6 Chapter 5 Servicing Motherboard Components 5 13 3 Attach an anti static wrist strap See Section 3 8 Performing Electrostatic Discharge Antistatic Prevention Measures on page 3 11 4 Disconnect any data cables connected to the cards on the PCIe XAUI riser being removed Label the cables to ensure proper connection later 5 Slide the server out of the rack See Section 3 6 Extending the Server to the Maintenance Position on page 3 6 6 If you are servicing a PCle XAUI card locate its position in the system 7 Remove the PCI cross beam a Loosen the two captive Phillips screws on each end of the removable PCI cross beam b Slide the PCI cross beam back to remove it from the chassis Two mushroom standoffs secure the removable cross beam to the back of the system 5 14 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 FIGURE 5 2 Removing the PCle XAUI Riser Sun SPARC Enterprise T5120 53 2 8 Loosen the captive screw securing the riser to the motherboard 9 Lift the riser
67. between the motherboard and the hard drive backplane 1 3 About the Front Panel The server front panel contains a recessed system power button system status and fault LEDs Locator button LED and access to internal hard drives the removable media drive if equipped and the two front USB ports 1 3 1 Sun SPARC Enterprise T5120 Server Front Panel FIGURE 1 3 shows front panel features on the Sun SPARC Enterprise T5120 server For a detailed description of front panel controls and LEDs see Section 1 3 3 Front Panel LEDs on page 1 13 1 10 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 FIGURE 1 3 Front Component Access Sun SPARC Enterprise T5120 Server Figure Legend 1 Locator LED Locator button Hard drive map 2 Service Required LED 3 Power OK LED 4 Power button Power Supply Service Required LED System Overtemperature LED on oO UO Fan Module Service Required LED Chapter 1 Sun SPARC Enterprise T5120 and T5220 Servers Overview 1 11 1 3 2 Sun SPARC Enterprise T5220 Server Front Panel FIGURE 1 4 depicts front panel features on Sun SPARC Enterprise T5220 server For a detailed description of front panel controls and LEDs see Section 1 3 3 Front Panel LEDs on page 1 13 FIGURE 1 4 Front Component Access Sun SPARC Enterprise T5220 Server Figure Legend REAR PS i
68. cables See Section 3 5 Disconnecting Power Cords from the Server on page 3 6 Extend the server into the maintenance position See Section 3 6 Extending the Server to the Maintenance Position on page 3 6 Note If you are removing the fan power boards to access the paddle card or hard drive cage you must remove the server from the rack See Section 3 7 Removing a Server From the Rack on page 3 8 Attach an antistatic wrist strap See Section 3 8 Performing Electrostatic Discharge Antistatic Prevention Measures on page 3 11 Remove the top cover See Section 3 9 Removing the Top Cover on page 3 12 Remove the fan modules Note If you are replacing a defective fan power board remove only the fan modules that are necessary to remove the defective fan power board 7 See Section 4 6 1 Removing a Fan Module on page 4 13 Remove the Phillips screw that secures the fan power board to the chassis FIGURE 6 3 Chapter 6 Servicing Infrastructure Boards and Components 6 5 FIGURE 6 3 Removing the Fan Power Board Sun SPARC Enterprise T5120 8 Slide the fan power board to the left to disengage it from the paddle card 9 Remove the fan power board from the system and place it on an antistatic mat 6 2 2 Installing a Fan Power Board 1 Lower the board into its mushroom standoffs in the chassis floor and slide the board to the right into the paddle card FI
69. cords before accessing any cold serviceable components Extending the Server to the Maintenance Position The following components can be serviced with the server in the maintenance position m Hard drives m Fan modules a Power supplies DVD USB module m Fan power boards m FB DIMMs a PCle XAUI cards Motherboard battery m SCC module If the server is installed in a rack with extendable slide rails use this procedure to extend the server to the maintenance position 3 6 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 1 Optional Issue the setlocator command from the sc gt prompt to locate the system that requires maintenance sc gt setlocator on Locator indicator is on Once you have located the server press the Locator LED Locator button to turn it off 2 Verify that no cables will be damaged or will interfere when the server is extended Although the cable management arm CMA that is supplied with the server is hinged to accommodate extending the server you should ensure that all cables and cords are capable of extending 3 From the front of the server release the two slide release latches FIGURE 3 1 Squeeze the green slide release latches to release the slide rails Chapter 3 Preparing to Service the System 3 7 FIGURE 3 1 Slide Release Latches 4 3 7 3 8 While squeezing the slide release latches slowly pull the server forward until
70. ctory default 2 12 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 2 Create a new user set the account role to Administrator and the CLI mode to alom gt create SP users admin Creating user Enter new password Enter new password again Created SP users admin gt set SP users admin role Administrator Set role to Administrator gt set SP users admin cli_mode alom Set cli_mode to alom Note The asterisks in the example will not appear when you enter your password You can combine the create and set commands on a single line gt create SP users admin role Administrator cli_mode alom Creating user Enter new password x x Enter new password again Created SP users admin 3 Log of to the root account after you have finished creating the new account gt exit 4 Log into the ALOM CLI shell indicated by the sc gt prompt from the ILOM login prompt SUNSPxxxxxxxxxxxx login admin Password Waiting for daemons to initialize Daemons ready Sun TM Integrated Lights Out Manager Version 2 0 0 0 Copyright 2007 Sun Microsystems Inc All rights reserved Use is subject to license terms sc gt Chapter 2 Server Diagnostics 2 13 pike A 2 3 3 1 2 3 3 2 Note Multiple service processor accounts can be active concurrently A user can be logged in und
71. d SYS MB RISER1 to access risers SYS MB RISER2 2 Removable Section 5 3 Servicing PCle XAUI Remove this to service N A rear panel Risers on page 5 13 PCle XAUI risers and cross beam cards 3 PCIe filler Section 5 4 Servicing PCIe XAUI Must be installed in N A panel Cards on page 5 17 blank PCI slots Spares are included with the ship kit 4 Battery Section 5 5 Servicing the Battery Necessary for system SYS MB BAT on page 5 22 clock and other functions 5 FB DIMMs Section 5 1 Servicing FB DIMMs See configuration rules See Section 5 8 on page 5 2 before upgrading Reference for FB DIMM Section 5 8 Reference for FB DIMM FB DIMMs Configuration on Configuration on page 5 30 page 5 30 6 Motherboard Section 5 7 Servicing the Must be removed to SYS MB assembly Motherboard Assembly on access power page 5 26 distribution board and paddle card 7 SCC module Section 5 6 Servicing the SCC Contains host ID SYS MB SC SCC_NV Module on page 5 24 OpenBoot configuration variables and service processor configuration data RAM Appendix A Field Replacable Units A 5 FIGURE A 3 Power Distribution Fan Module Components Sun SPARC Enterprise T5120 Server A 6 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 TABLE A 3 Power Distribution Fan Module Components Sun SPARC Enterprise T5120 Server Item FRU Replacement Instructions Notes FRU Name If Applicabl
72. d or rises above a high temperature threshold the monitoring subsystem software lights the Service Required LEDs on the front and back panel as well as the front panel Overtemperature LED If the temperature condition persists and reaches a critical threshold the system initiates a graceful server shutdown All error and warning messages are sent to the service processor SP console and are logged in the ILOM log file Additionally some FRUs such as power supplies provide LEDs that indicate a failure within the FRU Error Correction and Parity Checking The UltraSPARC T2 multicore processor provides parity protection on its internal cache memories including tag parity and data parity on the D cache and I cache The internal 3 Mb L2 cache has parity protection on the tags and ECC protection of the data Advanced error correcting code ECC corrects up to 4 bits in error on nibble boundaries as long as the bits are all in the same FB DIMM If a DRAM fails the FB DIMM continues to function Chapter 1 Sun SPARC Enterprise T5120 and T5220 Servers Overview 1 7 1 1 5 Predictive Self Healing The server features the latest fault management technologies The Solaris 10 Operating System OS introduces a new architecture for building and deploying systems and services capable of Predictive Self Healing Self healing technology enables systems to accurately predict component failures and mitigate many serious problems before they occur Th
73. e 1 Power Section 6 6 Servicing the Power Bus bar is attached to the SYS PDB distribution Distribution Board on page 6 16 PDB with four screws board bus If replacing a defective bar PDB you must move the bus bar to the new board and program the chassis serial number using the setscn command 2 Paddle card Section 6 8 Servicing the Paddle Includes the top cover SYS CONNBD Card on page 6 26 interlock switch 3 Power Section 4 4 About the Power Two power supplies SYS PSO supplies Supplies on page 4 5 provide N 1 SYS PS1 Section 4 7 Hot Swapping a Power redundancy Supply on page 4 16 4 Airbaffle Section 5 2 Servicing the Air Baffle Must be installed to N A on page 5 11 provide proper cooling to the system 5 Fan Section 4 3 About the Fan Modules Four fan modules must SYS FANBD0O FMO modules on page 4 4 be installed in the server SYS FANBDO FM1 Section 4 6 Hot Swapping a Fan SYS FANBDO FM2 Module on page 4 13 SYS FANBD1 FM1 6 Fan power Section 6 2 Servicing the Fan Power Must be removed to SYS FANBDO boards Boards on page 6 4 service the paddle card SYS FANBD1 Appendix A Field Replacable Units A 7 FIGURE A 4 Cables Sun SPARC Enterprise T5120 Server BEEBGEEEG e of BBE TABLE A 4 Cables Sun SPARC Enterprise T5120 Server Item FRU Connections Routing notes 1 SAS data From J6401 on the motherboard to Routed to the right of the air baffle and above th
74. e cable J0301 P1 on the hard drive fan modules backplane P1 cable end attaches to hard drive backplane P2 cable end attaches to motherboard 2 Motherboard From J0401 on the PDB to J5201 on the to PDB motherboard ribbon 3 Top cover To J0205 on the PDB interlock A 8 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 Appendix A Field Replacable Units A 9 A 2 Sun SPARC Enterprise T5220 Server FIGURE A 5 I O Components Sun SPARC Enterprise T5220 Server A 10 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 TABLE A 5 I O Components Sun SPARC Enterprise T5220 Server Item FRU Replacement Instructions Notes FRU Name If Applicable 1 Topcover Section 3 9 Removing the Top Removing top cover if N A Cover on page 3 12 the system is running Section 7 1 Installing the Top Cover Will result in immediate on page 7 2 shutdown 2 Hard drive Section 6 4 Servicing the Hard Drive SYS SASBP backplane Backplane on page 6 11 3 Hard drive Section 6 3 Servicing the Hard Drive Must be removed to N A cage Cage on page 6 7 service hard drive backplane and front control panel light pipes 4 Left control Section 6 5 Servicing the Front Metal light pipe bracket N A panel light Control Panel Light Pipe Assemblies is not a FRU pipe on page 6 15 assembly 5 Hard Section 4 2 About the Hard Drives Hard drives must be See Section 4 8 drives on page 4 2 removed
75. e component offline The daemon also logs the fault to the syslogd daemon and provides a fault notification with a message ID MSGID You can use the message ID to get additional information about the problem from Sun s knowledge article database The Predictive Self Healing technology covers the following server components m UltraSPARC T2 multicore processor Memory a I O bus The PSH console message provides the following information m Type m Severity m Description a Automated response m Impact m Suggested action for system administrator If the Solaris PSH facility detects a faulty component use the fmdump command to identify the fault Faulty FRUs are identified in fault messages using the FRU name For a list of FRU names see Appendix A Note Additional Predictive Self Healing information is available at http www sun com msg Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 25 1 Identifying PSH Detected Faults When a PSH fault is detected a Solaris console message similar to CODE EXAMPLE 2 10 is displayed CODE EXAMPLE 2 10 Console Message Showing Fault Detected by PSH VENT ID SUNW MSG ID SUN4V 8000 DxX TYPE Fault VER 1 SEVERITY Minor EVENT TIME PLATFORM SUNW Sun Fire T200 CSN HOSTNAME wgs48 37 SOURCE cpumem diagnosis REV 1 5 E 92e9fbe 735e c218 cf87 9el720a28004 Wed Sep 14 10 09 46 EDT 2005 DESC The number of
76. e on page 7 2 shutdown 2 Hard drive Section 6 3 Servicing the Hard Drive Must be removed to SYS SASBP cage and Cage on page 6 7 service hard drive hard drive Section 6 4 Servicing the Hard Drive backplane and front backplane Backplane on page 6 11 control panel light pipes 3 Left control Section 6 5 Servicing the Front N A panel light Control Panel Light Pipe Assemblies pipe on page 6 15 assembly 4 Hard Section 4 2 About the Hard Drives Hard drives must be See Section 4 8 drives on page 4 2 removed to service the Reference for Hard Section 4 5 Hot Plugging a Hard hard drive backplane Drive Configuration on Drive on page 4 7 page 4 21 5 DVD USB Section 6 1 Servicing the DVD USB Must be removed to SYS DVD Module Module on page 6 2 service the hard drive SYS USBBD backplane 6 Right Section 6 5 Servicing the Front Light pipe bracket is not N A control Control Panel Light Pipe Assemblies a FRU panel light on page 6 15 pipe assembly Appendix A Field Replacable Units A 3 FIGURE A 2 Motherboard Components Sun SPARC Enterprise T5120 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 A 4 TABLE A 2 Motherboard Components Sun SPARC Enterprise T5120 Server Item FRU Replacement Instructions Notes FRU Name If Applicable 1 PCle XAUI Section 5 3 Servicing PCle XAUI Back panel PCI cross SYS MB RISERO risers Risers on page 5 13 beam must be remove
77. e 1 17 Hard drive LEDs See Section 4 2 1 Hard Drive LEDs on page 4 3 Power supply LEDs See Section 4 4 1 Power Supply LEDs on page 4 6 Fan module LEDs See Section 4 3 3 Fan Module LEDs on page 4 4 Back panel Ethernet port LEDs See Section 1 4 4 Ethernet Port LEDs on page 1 18 m FB DIMM Locate LEDs See Section 5 1 1 Locating a Faulty FB DIMM on page 5 2 These LEDs provide a quick visual check of the state of the system Chapter 2 Server Diagnostics 2 7 TABLE 2 2 TABLE 2 2 describes which fault LEDs are lit under given error conditions Use the ALOM CMT showfaults command to obtain more information about the nature of a given fault See Section 2 3 4 Running the showfaults Command on page 2 17 System Faults and Fault LED States Component Fault Fault LEDs Lit Additional Information Power supply Fan module System Service Required LED front and rear panel Front panel Power Supply Fault LED Individual power supply Fault LED System Service Required LED front and rear panel Front panel Fan Fault LED Individual fan module Fault LED Overtemp LED if overtemp condition exists See these sections Section 2 3 4 Running the showfaults Command on page 2 17 Section 1 3 About the Front Panel on page 1 10 Section 4 4 About the Power Supplies on page 4 5 Section 4 7 Hot Swapping a Power Supply on page 4 16 Section 4 10 Refere
78. e Motherboard Assembly Caution This procedure requires that you handle components that are sensitive to static discharge Static discharges can cause the component failures To avoid this problem ensure that you follow antistatic practices as described in Section 3 8 Performing Electrostatic Discharge Antistatic Prevention Measures on page 3 11 1 Tilt the motherboard assembly to position it into the chassis When you install the motherboard ensure that you position the board as far forward in the chassis as possible 2 Position the motherboard so that its screw holes align with the chassis standoffs 5 28 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 FIGURE 5 10 Installing the Motherboard Assembly Sun SPARC Enterprise T5120 Server 3 Using the green handle and the back edge of the motherboard tray push down firmly and equally while sliding the motherboard to the front of the chassis Tip After installing the motherboard into the chassis ensure that the motherboard is correctly seated by gently lifting up on the handles If the board moves upward then it is not correctly seated Ensure that the motherboard tray sits flush with the chassis floor Also check for binds and ensure that the bus bar screw holes are correctly aligned with the bus bar at the front of the motherboard 4 Tighten the captive screw that secures the motherboard to the front of its tray in the chassis
79. e T5120 and T5220 Servers Service Manual August 2007 B 2 Reference for the Network Management Port Connector The network management connector labeled NET MGT is an RJ 45 connector located on the motherboard and can be accessed from the back panel This port needs to be configured prior to use FIGURE B 2 Network Management Connector Diagram lt e e gt NET MGT 8 TABLE B 2 Network Management connector signals Pin Signal Description Pin Signal Description 1 Transmit Data 5 Common Mode Termination 2 Transmit Data 6 Receive Data 3 Receive Data 7 Common Mode Termination 4 Common Mode Termination 8 Common Mode Termination Appendix B Connector Pinouts B 3 B 3 Reference for the Serial Port Connector The serial port connector TTYA is a DB 9 connector that can be accessed from the back panel FIGURE B 3 Serial Port Connector Diagram 12345 oo C Go 6789 TABLE B 3 Serial port connector signals Pin Signal Description Pin Signal Description 1 Data Carrier Detect 6 Data Set Ready 2 Receive Data 7 Request to Send 3 Transmit Data 8 Clear to Send 4 Data Terminal Ready 9 Ring Indicate 5 Ground B 4 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 B 4 Reference for the USB Connectors Two Universal Serial Bus USB ports are located on the motherboard in a double stacked layout and can be accessed from the back panel FIGURE B 4 USB Connector D
80. e T5220 Fan Module Locations 4 23 4 10 Reference For Power Supply Configuration 4 24 5 Servicing Motherboard Components 5 1 5 1 Servicing FB DIMMs_ 5 2 5 1 1 Locating a Faulty FB DIMM 5 2 5 1 2 Removing FB DIMMs_ 5 3 5 1 3 Installing FB DIMMs_ 5 5 5 1 4 Verifying Successful Replacement of a Faulty FB DIMM 5 6 viii Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 5 2 5 3 5 4 5 5 5 6 5 7 5 8 5 9 5 1 5 Installing Additional FB DIMMs_ 5 10 Servicing the Air Baffle 5 11 5 2 1 Removing the Air Baffle 5 12 5 2 2 Installing the Air Baffle 5 12 Servicing PCle XAUI Risers 5 13 5 3 1 Removing a PCle XAUI Riser 5 13 5 3 2 Installing a PCle XAUI Riser 5 15 Servicing PCle XAUI Cards 5 17 5 4 1 Removing PCIe and XAUI Cards 5 18 5 4 2 Installing PCIe or XAUI Cards 5 19 Servicing the Battery 5 22 5 5 1 Removing the Battery 5 23 5 5 2 Installing the Battery 5 23 Servicing the SCC Module 5 24 5 6 1 Removing the SCC Module 5 24 5 6 2 Installing the SCC Module 5 24 Servicing the Motherboard Assembly 5 26 5 7 1 Removing the Motherboard Assembly 5 26 5 7 2 Installing the Motherboard Assembly 5 28 Reference for FB DIMM Configuration 5 30 Reference for PCIe and XAUI Card Configuration 5 35 5 9 1 Sun SPARC Enterprise T5120 Server PCle XAUI Card Configuration Guidelines 5 35 5 9 2 Sun SPARC Enterprise T5220 Server PCle XAUI Card Guidelines 5 36 Servicing Infrastructure Boards and Components 6 1
81. e event has been acknowledged and a service action is required on at least one PSU Overtem Provides the following operational temperature indications P 8 Op P amber e Off Indicates a steady state no service action is required e Steady on Indicates a temperature failure event has been acknowledged and a service action is required Fan Fault TOP Provides the following operational fan indications amber e Off Indicates a steady state no service action is required FAN e Steady on Indicates a fan failure event has been acknowledged and a service action is required on at least one of the fan modules 1 4 About the Rear Panel The rear panel provides access to system I O ports PCle ports 10 Gbit Ethernet XAUI ports if equipped power supplies Locator button LED and system status LEDs 1 4 1 Rear Component Access Sun SPARC Enterprise T5120 Server FIGURE 1 5 shows rear panel features on the Sun SPARC Enterprise T5120 server For more detailed information about ports and their uses see the Sun SPARC Enterprise T5120 and T5220 Servers Installation Guide For a detailed description of PCIe slots see Section 5 9 1 Sun SPARC Enterprise T5120 Server PCle XAUI Card Configuration Guidelines on page 5 35 1 14 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 FIGURE 1 5 Rear Component Access Sun SPARC Enterprise T5120 Server Figure Legend 1 PSUO 7 Serial Managemen
82. e fan modules Sun SPARC Enterprise T5220 3 hot swappable fan modules Sun SPARC Enterprise T5120 server 3 low profile PCI Express PCle slots Two slots also support proprietary 10 Gbit Ethernet XAUI cards Sun SPARC Enterprise T5220 server 6 low profile PCI Express PCIe slots Two slots also support proprietary 10 Gbit Ethernet XAUI cards 2 hot swappable and redundant power supply units PSUs Refer to the Sun SPARC Enterprise T5120 and T5220 Servers Site Planning Guide for power and environmental specifications Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 1 1 3 TABLE 1 1 Server Features Continued Continued Feature Description Remote ILOM service processor with a serial and 10 100 Mb Ethernet port management Firmware System firmware comprising e OpenBoot PROM for system settings and power on self test POST support e ILOM for remote management administration e Server diagnostics tools available through ALOM CMT compatibility shell Cryptography Hardware assisted cyptographic acceleration Remote Manageability With ILOM The Sun Integrated Lights Out Management ILOM feature is a service processor SP that enables you to remotely manage and administer the server The ILOM software is preinstalled as firmware and it initializes as soon as you apply power to the system You can customize ILOM to work with your particular installation ILOM enables you to mo
83. e sections 1 Check Power OK and AC Present LEDs on the server The Power OK LED is located on the front and rear of the chassis The AC Present LED is located on the rear of the server on each power supply If these LEDs are not on check the power source and power connections to the server Section 2 2 Using LEDs to Identify the State of Devices on page 2 7 2 Run the ALOM The showfaults command displays the following Section 2 3 4 Running the CMT showfaults kinds of faults showfaults Command command to check e Environmental faults on page 2 17 for faults e Solaris Predictive Self Healing PSH detected faults e POST detected faults Faulty FRUs are identified in fault messages using the FRU name For a list of FRU names see Appendix A 3 Check the Solaris The Solaris message buffer and log files record Section 2 6 Collecting log files for fault system events and provide information about faults Information From Solaris information e If system messages indicate a faulty device OS Files and Commands replace the FRU on page 2 37 e To obtain more diagnostic information go to Action No 4 4 Run SunVTS SunVTS is an application you can run to exercise Section 2 8 Exercising the and diagnose FRUs To run SunVTS the server must System With SunVTS on be running the Solaris OS page 2 41 e If SunVTS reports a faulty device replace the FRU e If SunVTS does not report a faulty device go to Act
84. e server before you replace the hard drive See the following m Section 4 2 2 Powering Off the Server Service Processor Command Line on page 4 4 m Section 4 2 3 Powering Off the Server Graceful Shutdown on page 4 5 m Section 4 2 4 Powering Off the Server Emergency Shutdown on page 4 5 4 2 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 For specific drive locations see the following m Section 4 8 1 Sun SPARC Enterprise T5120 Server Hard Drive Locations on page 4 21 m Section 4 8 2 Sun SPARC Enterprise T5220 Server Hard Drive Locations on page 4 22 4 2 1 Hard Drive LEDs FIGURE 4 1 Hard Drive LEDs TABLE 4 1 Hard Drive Status LEDs Figure LED Color Notes Blue This LED is lit to indicate that a hard drive can be removed safely during a hot plug operation 1 Ready to Remove Required r and the hard drive is faulty 3 OK Activity Green This LED lights when data is being read from K or written to the hard drive U 2 Service Ambe This LED is lit when the system is running The front and rear panel Service Required LEDs are also lit if the system detects a hard drive fault Chapter 4 Replacing Hot Pluggable and Hot Swappable Components 4 3 4 3 4 3 1 4 3 2 4 3 3 About the Fan Modules About Sun SPARC Enterprise T5120 Server Fans Four fan modules are located under the top cover door Each fan module contains two fa
85. e steps necessary to prepare the system for service m Chapter 4 describes the service procedures which can be done while the system is running hot serviceable procedures m Chapter 5 describes the service procedures for the motherboard and its associated components including installing and upgrading memory modules FB DIMMs xiii m Chapter 6 describes the service procedures for all other components m Chapter 7 describes how to bring the server back to operation after performing service procedures m Appendix A contains illustrations showing system components m Appendix B contains pinout tables for all external connectors Using UNIX Commands This document might not contain information about basic UNIX commands and procedures such as shutting down the system booting the system and configuring devices Refer to the following for this information a Software documentation that you received with your system a Solaris Operating System documentation which is at http docs sun com Shell Prompts Shell Prompt C shell C shell superuser Bourne shell and Korn shell Bourne shell and Korn shell superuser machine name machine name xiv Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 Typographic Conventions Typeface Meaning Examples AaBbCc123 The names of commands files Edit your login file and directories on screen Use 1s a to list
86. e that the air baffle is correctly installed to prevent the system from overheating 1 2 Use the guide pins to align and install the air baffle into the chassis Ensure that the air baffle is aligned and fully seated in the chassis Rotate the air baffle down until it is seated on the motherboard 5 12 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 3 Install the top cover See Section 7 1 Installing the Top Cover on page 7 2 4 Slide the server into the rack See Section 7 3 Returning the Server to the Normal Rack Position on page 7 4 5 Connect the power supplies See Section 7 4 Connecting Power Cords to the Server on page 7 5 6 Power on the server See Section 7 5 Powering On the Server on page 7 5 5 3 1 Servicing PCle XAUI Risers PClIe XAUI cards are installed on vertical risers You must remove the PCI cross beam and relevant riser to access a PCIe XAUI card Caution This procedure requires that you handle components that are sensitive to static discharge This sensitivity can cause the component to fail To avoid this problem ensure that you follow antistatic practices as described in Section 3 8 Performing Electrostatic Discharge Antistatic Prevention Measures on page 3 11 Caution Ensure that all power is removed from the server before removing or installing expansion cards You must disconnect the power cables
87. echnology are forwarded to ILOM for fault handling FIGURE 2 2 In the event of a system fault ILOM ensures that the Service Required LED is lit FRU ID PROMs are updated the fault is logged and alerts are displayed Faulty FRUs are identified in fault messages using the FRU name For a list of FRU names see Appendix A FIGURE 2 2 ILOM Fault Management FRU fault LEDs Environmentals M ILOM System fault LED POST gt Solaris PSH e fault manager User alerts showfaults The service processor can detect when a fault is no longer present and clears the fault in several ways m Fault recovery The system automatically detects that the fault condition is no longer present The service processor extinguishes the Service Required LED and updates the FRU s PROM indicating that the fault is no longer present m Fault repair The fault has been repaired by human intervention In most cases the service processor detects the repair and extinguishes the Service Required LED If the service processor does not perform these actions you must perform these tasks manually with clearfault or enablecomponent commands 2 10 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 Zio The service processor can detect the removal of a FRU in many cases even if the FRU is removed while service processor is powered off i e if the system power cables are unp
88. edure to return the server to the normal rack position 1 Release the slide rails from the fully extended position by pushing the release tabs on the side of each rail FIGURE 7 3 FIGURE 7 3 Release Tabs Rail yu DN D SOs SS d i SN A d ai 2 While pushing on the release tabs slowly push the server into the rack Ensure that the cables do not get in the way 3 Reconnect the cables to the back of the server If the CMA is in the way disconnect the left CMA release and swing the CMA open 7 4 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 4 Reconnect the CMA Swing the CMA closed and latch it to the left rack rail 7 4 Connecting Power Cords to the Server Reconnect both power cords to the power supplies Note As soon as the power cords are connected standby power is applied and depending on the configuration of the firmware the system might boot See the Sun SPARC Enterprise T5120 and T5220 Servers Adminstration Guide for configuration and power on information 7 5 Powering On the Server To power on the system do one of the following a To initiate the power on sequence from the service processor prompt issue the poweron command You will see an gt Alert message on the system console This indicates that the system is reset You will also see a message indicating that the VCORE has been margined up to the value specified in the defau
89. eference for FB DIMM Configuration on page 5 30 Note Not all components have an individual component Fault LED If the System Service Required LED is lit use the showfaults command to obtain additional information about the component affected See these sections e Section 2 3 4 Running the showfaults Command on page 2 17 e Section 1 3 About the Front Panel on page 1 10 2 3 Using the Service Processor Firmware for Diagnosis and Repair Verification The Sun Integrated Lights Out Management ILOM firmware runs on the service processor in the server enabling you to remotely manage and administer your server Chapter 2 Server Diagnostics 2 9 ILOM enables you to run diagnostics remotely such as power on self test POST that would otherwise require physical proximity to the server s serial port You can also configure ILOM to send email alerts of hardware failures hardware warnings and other events related to the server or to ILOM The service processor runs independently of the server using the server s standby power Therefore ILOM firmware and software continue to function when the server OS goes offline or when the server is powered off Note Refer to the Integrated Lights Out Management 2 0 ILOM 2 0 Supplement for Sun SPARC Enterprise T5120 and T5220 Servers for comprehensive ALOM CMT information Faults detected by ILOM POST and the Solaris Predictive Self healing PSH t
90. el LEDs on page 1 17 for more information about system status LEDs 4 4 About the Power Supplies Some versions of the server are equipped with redundant hot swappable power supplies Redundant power supplies enable you to remove and replace a power supply without shutting the server down provided that the other power supply is online and working The following LEDs are lit when a power supply fault is detected a Front and rear Service Required LEDs m Rear PS Failure LED on the bezel of the server m Fault LED on the faulty power supply See Section 1 3 3 Front Panel LEDs on page 1 13 and Section 1 4 3 Rear Panel LEDs on page 1 17 for more information about identifying and interpreting system LEDs See Section 4 4 1 Power Supply LEDs on page 4 6 for specific information about power supply status LEDs Note If a power supply fails and you do not have a replacement available leave the failed power supply installed to ensure proper airflow in the server Chapter 4 Replacing Hot Pluggable and Hot Swappable Components 4 5 4 4 1 Power Supply LEDs Each power supply contains a series of LEDs visible when looking at the back panel of the system FIGURE 4 2 Power Supply Status LEDs Sun SPARC Enterprise T5120 Server Shown See TABLE 4 3 for a description of power supply LEDs and their function listed from top to bottom TABLE 4 3 Power Supply Status LEDs Legend LED Color Notes 1 Ready
91. engagement de quelque type que ce soit de la part de Fujitsu Limited ou de Sun Microsystems Inc ou des soci t s affili es Ce document et le produit et les technologies qu il d crit peuvent inclure des droits de propri t intellectuelle de parties tierces prot g s par copyright et ou c d s sous licence par des fournisseurs Fujitsu Limited et ou Sun Microsystems Inc y compris des logiciels et des technologies relatives aux polices de caract res Par limites du GPL ou du LGPL une copie du code source r gi par le GPL ou LGPL comme applicable est sur demande vers la fin utilsateur disponible veuillez contacter Fujitsu Limted ou Sun Microsystems Inc Cette distribution peut comprendre des composants d velopp s par des tierces parties Des parties de ce produit pourront tre d riv es des syst mes Berkeley BSD licenci s par l Universit de Californie UNIX est une marque d pos e aux Etats Unis et dans d autres pays et licenci e exclusivement par X Open Company Ltd Sun Sun Microsystems le logo Sun Java Netra Solaris Sun StorEdge docs sun com OpenBoot SunVTS Sun Fire SunSolve CoolThreads J2EE et Sun sont des marques de fabrique ou des marques d pos es de Sun Microsystems Inc aux Etats Unis et dans d autres pays Fujitsu et le logo Fujitsu sont des marques d pos es de Fujitsu Limited Toutes les marques SPARC sont utilis es sous licence et sont des marques de fabrique ou des marques d po
92. ent aux garanties express ment stipul es dans le contrat de licence r gissant le produit ou la technologie fourni e SAUF MENTION CONTRAIRE EXPRESSEMENT STIPULEE DANS CE CONTRAT FUJITSU LIMITED SUN MICROSYSTEMS INC ET LES SOCIETES AFFILIEES REJETTENT TOUTE REPRESENTATION OU TOUTE GARANTIE QUELLE QU EN SOIT LA NATURE EXPRESSE OU IMPLICITE CONCERNANT CE PRODUIT CETTE TECHNOLOGIE OU CE DOCUMENT LESQUELS SONT FOURNIS EN L TAT EN OUTRE TOUTES LES CONDITIONS REPRESENTATIONS ET GARANTIES EXPRESSES OU TACITES Y COMPRIS NOTAMMENT TOUTE GARANTIE IMPLICITE RELATIVE A LA QUALIT MARCHANDE A L APTITUDE A UNE UTILISATION PARTICULI RE OU A L ABSENCE DE CONTREFA ON SONT EXCLUES DANS LA MESURE AUTORISEE PAR LA LOI APPLICABLE Sauf mention contraire express ment stipul e dans ce contrat dans la mesure autoris e par la loi applicable en aucun cas Fujitsu Limited Sun Microsystems Inc ou l une de leurs filiales ne sauraient tre tenues responsables envers une quelconque partie tierce sous quelque th orie juridique que ce soit de tout manque gagner ou de perte de profit de probl mes d utilisation ou de perte de donn es ou d interruptions d activit s ou de tout dommage indirect sp cial secondaire ou cons cutif m me si ces entit s ont t pr alablement inform es d une telle ventualit LA DOCUMENTATION EST FOURNIE EN L ETAT ET TOUTES AUTRES CONDITIONS DECLARATIONS ET GARANTIES EXPRESSES OU TACITES SONT FORM
93. er 5 Servicing Motherboard Components 5 19 FIGURE 5 6 Installing a PCIe Card Sun SPARC Enterprise T5120 a Sun SPARC Enterprise T5220 server PCIe filler panels are located on the riser board assembly Press the filler panel in from the rear until it snaps into place See FIGURE 5 7 5 20 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 FIGURE 5 7 Installing a PCIe Card Sun SPARC Enterprise T5220 10 Insert the PCIe XAUI card into the correct slot on the riser board Replace the PCle XAUI riser See Section 5 3 2 Installing a PCIe XAUI Riser on page 5 15 Install the top cover See Section 7 1 Installing the Top Cover on page 7 2 Slide the server into the rack See Section 7 3 Returning the Server to the Normal Rack Position on page 7 4 Connect any data cables required to the PCIe XAUI card Route data cables through the cable management arm Chapter 5 Servicing Motherboard Components 5 21 11 Connect the power supplies See Section 7 4 Connecting Power Cords to the Server on page 7 5 12 Power on the server See Section 7 5 Powering On the Server on page 7 5 Jd 5 22 Servicing the Battery The battery maintains system time when the server is powered off and a time server is unavailable If the server fails to maintain the proper time when powered off and not connected to a network replace the battery Sun SPARC Enterprise T512
94. er distribution board See Section 6 6 2 Installing the Power Distribution Board on page 6 19 4 Install all power supplies Slide each power supply into its bay until it locks into place FIGURE 6 20 Installing a Power Supply Sun SPARC Enterprise T5220 server 5 Install the motherboard assembly Section 5 7 2 Installing the Motherboard Assembly on page 5 28 6 8 Servicing the Paddle Card The paddle card assembly includes the top cover interlock switch 6 26 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 6 8 1 Removing the Paddle Card 1 Remove the motherboard assembly See Section 5 7 1 Removing the Motherboard Assembly on page 5 26 Remove the power distribution board See Section 6 6 1 Removing the Power Distribution Board on page 6 16 Remove the fan power boards See Section 6 2 1 Removing a Fan Power Board on page 6 5 Remove the two No 2 Phillips screws securing the paddle card to the chassis Slide the paddle card back away from its connector on the hard drive backplane Tilt the paddle card away from the side of the chassis and lift it up and out of the system FIGURE 6 21 Removing the Paddle Card Sun SPARC Enterprise T5120 Server 7 8 Lift the paddle card up and out of the chassis Place the paddle card on an antistatic mat Chapter 6 Servicing Infrastructure Boards and Components 6 27 6 8 2 Installing the
95. er one account using the ILOM shell and another account using the ALOM CMT shell Running ALOM CMT Service Related Commands This section describes the commands that are commonly used for service related activities Connecting to ALOM CMT Before you can run ALOM CMT commands you must connect to the ALOM CMT There are several ways to connect to the service processor m Connect an ASCII terminal directly to the serial management port m Use the ssh command to connect to ALOM CMT through an Ethernet connection on the network management port Note Refer to the Integrated Lights Out Management 2 0 ILOM 2 0 Supplement for Sun SPARC Enterprise T5120 and T5220 Servers for instructions on configuring and connecting to ILOM Switching Between the System Console and ALOM CMT m To switch from the console output to the ALOM CMT sc gt prompt type Hash Period m To switch from the sc gt prompt to the console type console 2 14 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 2 3 3 3 Service Related ALOM CMT Commands TABLE 2 3 describes the typical ALOM CMT commands for servicing a server For descriptions of all ALOM CMT commands issue the help command or refer to the Advanced Lights Out Management ALOM CMT Guide TABLE 2 3 ALOM CMT Command Service Related ALOM CMT Commands Description help command break y c D clearfault UUID console f consolehist
96. errors associated with this memory module has exceeded acceptable levels Refer to http sun com msg SUN4V 8000 DX for more information AUTO RESPONSE Pages of memory associated with this memory module are being removed from service as errors are reported IMPACT Total system memory capacity will be reduced as pages are retired REC ACTION Schedule a repair procedure to replace the affected memory module Use fmdump v u lt EVENT_ID gt to identify the module 2 5 1 1 Faults detected by the Solaris PSH facility are also reported through service processor alerts CODE EXAMPLE 2 11 depicts an ALOM CMT alert of the same fault reported by Solaris PSH in CODE EXAMPLE 2 10 CODE EXAMPLE 2 11 ALOM CMT Alert of PSH Diagnosed Fault SC Alert Host detected fault MSGID SUN4V 8000 DX The ALOM CMT showfaults command provides summary information about the fault See Section 2 3 4 Running the showfaults Command on page 2 17 for more information about the showfaults command Note The Service Required LED is also turns on for PSH diagnosed faults Using the fmdump Command to Identify Faults The fmdump command displays the list of faults detected by the Solaris PSH facility and identifies the faulty FRU for a particular EVENT_ID UUID Do not use fmdump to verify a FRU replacement has cleared a fault because the output of fmdump is the same after the FRU has been replaced Use the fmadm faulty command to verif
97. esent Caution Equipment damage possible The covers must be in place for proper air flow 7 1 7 1 Installing the Top Cover If you removed the top cover perform these steps 1 Place the top cover on the chassis Set the cover down so that it hangs over the rear of the server by about an inch 25 4 mm 2 Slide the top cover forward until it seats FIGURE 7 1 FIGURE 7 1 Installing the Top Cover Note If removing the top cover caused an emergency shutdown you must install the top cover and use the poweron command to restart the system See Section 7 5 Powering On the Server on page 7 5 7 2 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 TZ Reinstalling the Server in the Rack If you removed the server chassis from the rack perform these steps Caution The servers are heavy Two people might be required to carry the chassis and install it in the rack 1 Place the ends of the chassis mounting brackets into the slide rails FIGURE 7 2 FIGURE 7 2 Returning the Server to the Rack Sun SPARC Enterprise T5120 Server 2 Slide the server into the rack until the brackets lock into place The server is now in the extended maintenance position Chapter 7 Returning the Server to Operation 7 3 7 3 Returning the Server to the Normal Rack Position If you extended the server to the maintenance position use this proc
98. essage and enable the disabled FB DIMMs with the ALOM CMT enablecomponent command m Solaris Predictive Self Healing PSH technology A feature of the Solaris OS PSH uses the fault manager daemon fmd to watch for various kinds of faults When a fault occurs the fault is assigned a unique fault ID UUID and logged PSH reports the fault and provides a recommended proactive replacement for the FB DIMMs associated with the fault If you suspect that the server has a memory problem follow the flowchart see FIGURE 2 1 Run the ALOM CMT showfaults command The showfaults command lists memory faults and lists the specific FB DIMMs that are associated with the fault Note You can use the FB DIMM DIAG button on the motherboard to identify a faulty FB DIMM pair See Section 5 1 1 Locating a Faulty FB DIMM on page 5 2 2 6 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 Once you identify which FB DIMMs you want to replace see Section 5 1 Servicing FB DIMMs on page 5 2 for FB DIMM removal and replacement instructions It is important that you perform the instructions in that section to clear the faults and enable the replaced FB DIMMs 2 2 Using LEDs to Identify the State of Devices The server provides the following groups of LEDs Front panel system LEDs See Section 1 3 3 Front Panel LEDs on page 1 13 Rear panel system LEDs See Section 1 4 3 Rear Panel LEDs on pag
99. etected by the system and the fault condition is repaired automatically However this must be verified and in cases where the fault condition is not automatically cleared the fault must be cleared manually 1 After replacing a faulty FRU power on the server Chapter 2 Server Diagnostics 2 35 2 At the ALOM CMT prompt use the showfaults command to identify PSH detected faults PSH detected faults are distinguished from other kinds of faults by the text Host detected fault Example sc gt showfaults v Last POST Run Wed Jun 29 11 29 02 2007 Post Status Passed all devices ID Time FRU Fault 0 Jun 30 22 13 02 SYS MB CMP0 BR2 CHO DO Host detected fault MSGID SUN4V 8000 DX UUID 7ee0e46b ea64 6565 e684 e996963f7b86 a If no fault is reported you do not need to do anything else Do not perform the subsequent steps m Ifa fault is reported perform Step 3 and Step 4 3 Run the ALOM CMT clearfault command with the UUID provided in the showfaults output Example sc gt clearfault 7ee0e46b ea64 6565 e684 e996963 F7b86 Clearing fault from all indicted FRUs Fault cleared 4 Clear the fault from all persistent fault records In some cases even though the fault is cleared some persistent fault information remains and results in erroneous fault messages at boot time To ensure that these messages are not displayed perform the following Solaris command fmadm repair UUID Example
100. ext to SYS MB CMP0 BR3 CH1 D1 J1701 5 2 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 5 1 2 6 Note the location of faulty FB DIMMs Faulty FB DIMMs are identified with a corresponding amber LED on the motherboard Note The FB DIMM fault LEDs remain lit only for a few minutes 7 Ensure that all FB DIMMs are seated correctly in their slots Removing FB DIMMs 1 Review the section Section 5 8 Reference for FB DIMM Configuration on page 5 30 Extend the server to the maintenance position See Section 3 6 Extending the Server to the Maintenance Position on page 3 6 Unplug all power cords See Section 3 5 Disconnecting Power Cords from the Server on page 3 6 Remove the top cover See Section 3 9 Removing the Top Cover on page 3 12 Sun SPARC Enterprise T5120 server Disconnect and stow the hard drive data cable a Unplug the hard drive data cable from J6401 on the motherboard b Remove the hard drive data cable from its seat on the CPU air baffle c Place the hard drive cable end out of the way of the air baffle Rotate the air baffle up and toward the front of the system Chapter 5 Servicing Motherboard Components 5 3 FIGURE 5 1 Removing FB DIMMs 7 If you are replacing a faulty FB DIMM locate the FB DIMMs that you want to replace Press the DBDIMM DIAG button on the motherboard to activate the DB DIMM status LEDs Any fa
101. fy that the AC Present LED is lit 4 20 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 4 Close the CMA inserting the end of the CMA into the rear left rail bracket FIGURE 4 7 5 Verify that the Fault LED on the replaced power supply the system Power Supply Fault LED and the front and rear Service Required LEDs are not lit Note See Section 1 2 Chassis Overview on page 1 8 for more information about identifying and interpreting system LEDs 6 At the ALOM CMT sc gt prompt type the showenvironment command to verify the status of the power supplies 4 8 Reference for Hard Drive Configuration 4 8 1 Sun SPARC Enterprise T5120 Server Hard Drive Locations TABLE 4 6 describes physical drive locations for the Sun SPARC Enterprise T5120 server as viewed from the front of the system TABLE 4 6 Physical Drive Locations Sun SPARC Enterprise T5120 Server DVD drive HDDO HDD1 HDbD2 HDD3 TABLE 4 7 lists physical drive locations and their corresponding default pathnames in OpenBoot PROM and Solaris for the Sun SPARC Enterprise T5120 server TABLE 4 7 Physical Drive Locations FRU Names and Default Drive Pathnames Sun SPARC Enterprise T5120 Server Physical Location FRU Name OpenBoot PROM Solaris Default Drive Pathname HDDO SYS HDDO c0 dsk c1t0d0o HDD1 SYS HDD1 c0 dsk cit1d0 HDD2 SYS HDD2 c0 dsk c1t2d0 HDD3 SYS HDD3 c0 dsk c1t3d0 DVD drive SYS DVD Ch
102. ge 5 10 For FB DIMM configuration guidelines see Section 5 8 Reference for FB DIMM Configuration on page 5 30 Caution This procedure requires that you handle components that are sensitive to static discharge This sensitivity can cause the component to fail To avoid this problem ensure that you follow antistatic practices as described in Performing Electrostatic Discharge Antistatic Prevention Measures on page 11 Caution Ensure that all power is removed from the server before removing or installing FB DIMMs You must disconnect the power cables before performing this procedure Locating a Faulty FB DIMM The system Service Required LED lights if the system detects a FB DIMM fault Use the showfaults command to identify faulty FB DIMMs See Section 2 3 4 Running the showfaults Command on page 2 17 Use the FB DIMM fault locator button on the motherboard to identify faulty FB DIMMs 1 Extend the server to the maintenance position See Section 3 6 Extending the Server to the Maintenance Position on page 3 6 2 Unplug all power cords See Section 3 5 Disconnecting Power Cords from the Server on page 3 6 3 Remove the top cover See Section 3 9 Removing the Top Cover on page 3 12 4 Open the air baffle to access the FB DIMM fault locator button 5 Press the FB DIMM fault locator button on the motherboard The button is located on the left edge of the motherboard n
103. he server on a sturdy work surface 3 8 Performing Electrostatic Discharge Antistatic Prevention Measures 1 Prepare an antistatic surface to set parts on during the removal installation or replacement process Place ESD sensitive components such as the printed circuit boards on an antistatic mat The following items can be used as an antistatic mat a Antistatic bag used to wrap a Sun replacement part a Sun ESD mat part number 250 1088 A disposable ESD mat shipped with some replacement parts or optional system components Chapter 3 Preparing to Service the System 3 11 2 Attach an antistatic wrist strap When servicing or removing server components attach an antistatic strap to your wrist and then to a metal area on the chassis 3 9 Removing the Top Cover 1 Unlatch the fan module door Pull the release tabs back to release the door Slide the top cover toward the rear of the server 2 Press the top cover release button and slide the top cover to the rear about a 0 5 inch 12 7 mm 3 Remove the top cover Lift up and remove the cover Caution If the top cover is removed before the server is powered off the server will immediately disable the front panel Power button and shut down After such an event you must replace the top cover and use the poweron command to power on the server See Section 7 5 Powering On the Server on page 7 5 3 12 Sun SPARC Enterprise T5120 and T5220 Servers Service Man
104. iagram USB3 USB2 TABLE B 4 USB connector signals Pin Signal Description Pin Signal Description Al 5 V fused B1 5 V fused A2 USB0 1 B2 USB2 3 A3 USB0 1 B3 USB2 3 A4 Ground B4 Ground Appendix B Connector Pinouts B 5 B 5 Reference for the Gigabit Ethernet Connectors Four RJ 45 Gigabit Ethernet connectors NETO NET1 NET2 NET3 are located on the system motherboard and can be accessed from the back panel The Ethernet interfaces operate at 10 Mbit sec 100 Mbit sec and 1000 Mbit sec FIGURE B 5 Gigabit Ethernet Connector Diagram lt ooe gt TABLE B 5 Gigabit Ethernet connector signals Pin Signal Description Pin Signal Description 1 Transmit Receive Data 0 5 Transmit Receive Data 2 2 Transmit Receive Data 0 6 Transmit Receive Data 1 3 Transmit Receive Data 1 7 Transmit Receive Data 3 4 Transmit Receive Data 2 8 Transmit Receive Data 3 B 6 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 Index Numerics 3 3V standby power supply rail 1 9 64 bit execution pipeline 1 3 A AC Present power supply LED 2 4 4 6 4 20 active threads 1 3 advanced ECC technology 2 6 Advanced Lights Out Management ALOM CMT also see ALOM CMT compatibility shell and POST 2 22 connecting to 2 14 prompt 2 14 service related commands 2 14 air baffle installing
105. ion 5 Shut down the Solaris OS Refer to the Solaris system administration documentation for additional information 6 Switch from the system console to the gt prompt by typing the pound period key sequence d At the sc gt prompt issue the poweroff fy command sc gt poweroff fy SC Alert SC Request to Power Off Host Immediately Note You can also use the Power button on the front of the server to initiate a graceful server shutdown See Section 3 4 2 Powering Off the Server Graceful Shutdown on page 3 5 This button is recessed to prevent accidental server power off Use the tip of a pen to operate this button Refer to the Integrated Lights Out Management 2 0 ILOM 2 0 Supplement for Sun SPARC Enterprise T5120 and T5220 Servers for more information about the powerof f command Powering Off the Server Graceful Shutdown Press and release the Power button If necessary use a pen or pencil to press the Power button Powering Off the Server Emergency Shutdown Caution All applications and files will be closed abruptly without saving changes File system corruption might occur Chapter 3 Preparing to Service the System 3 5 Press and hold the Power button for 4 seconds Disconnecting Power Cords from the Server Unplug all power cords from the server Caution Because 3 3v standby power is always present in the system you must unplug the power
106. ion No 5 cE Run POST POST performs basic tests of the server components Section 2 4 Running and reports faulty FRUs POST on page 2 22 TABLE 2 4 TABLE 2 5 2 4 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 TABLE 2 1 Action No Diagnostic Flowchart Actions Continued Diagnostic Action Resulting Action For more information see these sections 6 Determine if the fault is an environmental fault Determine if the fault was detected by PSH Determine if the fault was detected by POST Contact technical support Determine if the fault is an environmental fault or a configuration fault If the fault listed by the showfaults command displays a temperature or voltage fault then the fault is an environmental fault Environmental faults can be caused by faulty FRUs power supply fan or blower or by environmental conditions such as when computer room ambient temperature is too high or the server airflow is blocked When the environmental condition is corrected the fault will automatically clear If the fault indicates that a fan or power supply is bad you can perform a hot swap of the FRU You can also use the fault LEDs on the server to identify the faulty FRU fans and power supplies If the fault message displays the following text the fault was detected by the Solaris Predictive Self Healing software Host detected fault If the fault is a PSH detected fault
107. ipment and described in Important Safety Information for Sun Hardware Systems 816 7190 a Follow all cautions warnings and instructions marked on the equipment and described in the Sun SPARC Enterprise T5120 and 5220 Servers Compliance and Safety Manual m Ensure that the voltage and frequency of your power source match the voltage and frequency inscribed on the equipment s electrical rating label m Follow the electrostatic discharge safety practices as described in this section Safety Symbols Note the meanings of the following symbols that might appear in this document Caution There is a risk of personal injury and or equipment damage To avoid personal injury and equipment damage follow the instructions Caution Hot surface Avoid contact Surfaces are hot and might cause personal injury if touched Caution Hazardous voltages are present To reduce the risk of electric shock and danger to personal health follow the instructions Electrostatic Discharge Safety Measures Electrostatic discharge ESD sensitive devices such as the motherboards PCI cards hard drives and memory cards require special handling Caution Circuit boards and hard drives contain electronic components that are extremely sensitive to static electricity Ordinary amounts of static electricity from clothing or the work environment can destroy the components located on these boards Do not touch the components along the
108. ir connector edges Caution You must disconnect both power supplies before servicing any of the components documented in this chapter 3 2 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 3 1 2 1 3 1 2 2 Using an Antistatic Wrist Strap Wear an antistatic wrist strap and use an antistatic mat when handling components such as hard drive assemblies circuit boards or PCI cards When servicing or removing server components attach an antistatic strap to your wrist and then to a metal area on the chassis Following this practice equalizes the electrical potentials between you and the server Note An antistatic wrist strap is no longer included in the accessory kit for the Sun SPARC Enterprise T5120 and T5220 servers However antistatic wrist straps are still included with options Using an Antistatic Mat Place ESD sensitive components such as motherboards memory and other PCBs on an antistatic mat 3 2 Required Tools The Sun SPARC Enterprise T5120 and T5220 servers can be serviced with the following tools m Antistatic wrist strap m Antistatic mat m No 2 Phillips screwdriver a No 1 Flat blade screwdriver battery removal m Pen or pencil power on server Chapter 3 Preparing to Service the System 3 3 3 3 Obtaining the Chassis Serial Number To obtain support for your system you need your chassis serial number The chassis serial number is located on a sticke
109. is technology is incorporated into both the hardware and software of the server At the heart of the Predictive Self Healing capabilities is the Solaris Fault Manager a service that receives data relating to hardware and software errors and automatically and silently diagnoses the underlying problem Once a problem is diagnosed a set of agents automatically responds by logging the event and if necessary takes the faulty component offline By automatically diagnosing problems business critical applications and essential system services can continue uninterrupted in the event of software failures or major hardware component failures 1 2 1 2 1 Chassis Overview The Sun SPARC Enterprise T5120 and T5220 servers are based on an all new 1u and 2u chassis family Note For specific dimensions and weights for these servers see the Sun SPARC Enterprise T5120 and T5220 Servers Site Planning Guide Infrastructure Boards The Sun SPARC Enterprise T5120 and Sun SPARC Enterprise T5220 servers have the following boards installed in the chassis m Motherboard The motherboard includes a direct attach CPU module slots for 16 FB DIMMs memory control subsystems and all service processor ILOM logic In addition a removable SCC module contains all Mac addresses host ID and ILOM and OpenBoot PROM configuration data When replacing the motherboard the SCC module can be transferred to a new board to retain system configuration
110. isabling using disablecomponent command 2 40 displaying state of 2 38 displaying using showcomponent command 2 39 enabling using enablecomponent command 2 41 configuration rules FB DIMMs 5 30 PCIe card 5 35 XAUI card 5 35 connecting to ALOM CMT 2 14 console 2 14 console command 2 15 2 28 5 7 consolehistory command 2 15 cooling 1 4 cores 1 3 1 4 CPU temperature monitored by ILOM 1 5 cryptography 1 5 D diag_level parameter 2 23 2 25 diag_mode parameter 2 22 2 25 diag_trigger parameter 2 23 2 25 diag_verbosity parameter 2 23 2 25 diagnostics about 2 1 flowchart 2 3 low level 2 22 running remotely 2 10 using SunVTS see SunVTS disablecomponent command 2 38 2 40 displaying FRU status 2 20 dmesg command 2 37 DVD drive FRU name A 3 A 11 DVD specification 1 4 DVD USB module installing 6 3 removing 6 2 E ejector tabs FB DIMM 5 5 electrostatic discharge ESD preventing 3 11 preventing using an antistatic mat 3 3 preventing using an antistatic wrist strap 3 3 safety measures 3 2 emergency shutdown 3 5 enablecomponent command 2 31 2 38 2 41 environmental faults 2 4 2 5 2 11 2 17 environmental monitoring subsystem 1 7 error correcting code ECC 1 4 1 7 error correction 1 7 error messages 1 7 Ethernet ports see Gigabit Ethernet ports network management port event log checking the PSH 2 34 EVENT_ID FRU 2 33 exercising the system with SunVTS 2 42 F
111. lace the FRU Identify faulty FRU from the Sun VTS message and replace the FRU Identify faulty FRU from the POST message and replace the FRU Diagnostic Flow Chart 1 Are the Power OK and AC OK LEDs off Yes 2 Are any faults reported by the LOM showfaults command 3 Do the Solaris logs indicate a faulty FRU 4 Does Sun VTS report any faulty devices Yes Check the power source and connections Numbers in this flow chart correspond to the Action numbers in Table 2 1 The showfaults command displays a fault 6 Is the fault an environmental fault 7 Is the fault a PSH detected fault 5 Does POST report any faulty devices Identify the fault condition from the fault message Identify and replace the faulty FRU from the PSH message and perform the procedure to clear the PSH detected fault 8 The fault is a POST detected fault Identify and replace the faulty FRU from the POST message and perform the procedure to clear the POST detected faults gt 9 Contact Sun Support if the fault condition persists Chapter 2 Server Diagnostics 2 3 TABLE 2 1 Diagnostic Flowchart Actions Action For more information see No Diagnostic Action Resulting Action thes
112. lated Commands 2 14 2 3 4 Running the showfaults Command 2 17 2 3 5 Running the clearfault Command 2 18 2 3 6 Running the showenvironment Command 2 18 2 3 7 Running the showfru Command 2 20 Running POST 2 22 2 4 1 Controlling How POST Runs 2 22 2 4 2 Changing POST Parameters 2 25 2 4 3 Reasons to Run POST 2 26 2 4 4 Running POST in Maximum Mode 2 26 2 4 5 Clearing POST Detected Faults 2 30 Using the Solaris Predictive Self Healing Feature 2 32 2 5 1 Identifying PSH Detected Faults 2 33 2 5 2 Clearing PSH Detected Faults 2 35 Collecting Information From Solaris OS Files and Commands 2 37 2 6 1 Checking the Message Buffer 2 37 2 6 2 Viewing System Message Log Files 2 37 vi Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 2 7 2 8 Managing Components With Automatic System Recovery Commands 2 38 2 7 1 Displaying System Components 2 39 2 7 2 Disabling Components 2 40 2 7 3 Enabling Disabled Components 2 41 Exercising the System With SunVTS 2 41 2 8 1 Checking Whether SunVTS Software Is Installed 2 41 2 8 2 Exercising the System Using SunVTS Software 2 42 2 8 3 Exercising the System With SunVTS Software 2 43 Preparing to Service the System 3 1 3 1 3 2 3 3 3 4 3 5 3 6 3 7 3 8 3 9 Safety Information 3 1 3 1 1 Safety Symbols 3 2 3 1 2 Electrostatic Discharge Safety Measures 3 2 Required Tools 3 3 Obtaining the Chassis Serial Number 3 4 Powering Off the Server 3 4 3 4 1 Po
113. letes run the showfaults command No memory faults should be displayed Note Depending on the configuration of ILOM POST variables and whether POST detected faults or not the server might boot or the system might remain at the ok prompt If the system is at the ok prompt type boot d After the Solaris OS boots issue the fmadm faulty command fmadm faulty No memory faults should be displayed 5 2 Servicing the Air Baffle You must remove the air baffle when removing or installing the following components Chapter 5 Servicing Motherboard Components 5 11 5 2 1 5 2 2 A Power distribution board Power supply backplane Sun SPARC Enterprise T5220 Fan module boards Paddle card Hard drive cage Hard drive backplane Motherboard Caution To prevent the system from overheating ensure that the air baffle is correctly installed before powering on the server Removing the Air Baffle 1 Slide the system out of the rack See Section 3 6 Extending the Server to the Maintenance Position on page 3 6 Remove the top cover See Section 3 9 Removing the Top Cover on page 3 12 Open the air baffle Disengage the rear of the air baffle from the motherboard and rotate the air baffle forward Press in the edges of the air baffle to disengage its pins from the chassis Set the air baffle aside Installing the Air Baffle Caution When the server is in operation ensur
114. lt scr file which was previously configured Example Sc gt poweron a To initiate the power on sequence manually use a pen or pencil to press the Power button on the front panel See Section 1 3 About the Front Panel on page 1 10 for Power button location Note If you are powering on the server following an emergency shutdown triggered by the top cover interlock switch you must use the poweron command Chapter 7 Returning the Server to Operation 7 5 7 6 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 APPENDIX A Field Replacable Units The following illustrations provide exploded views of system components Use these illustrations and the accompanying tables to identify parts in your system This appendix contains the following sections m Section A 1 Sun SPARC Enterprise T5120 Server on page A 2 m Section A 2 Sun SPARC Enterprise T5220 Server on page A 10 A 1 A 1 Sun SPARC Enterprise T5120 Server FIGURE A 1 I O Components Sun SPARC Enterprise T5120 Server A 2 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 TABLE A 1 I O Components Sun SPARC Enterprise T5120 Server Item FRU Replacement Instructions Notes FRU Name If Applicable 1 Topcover Section 3 9 Removing the Top Removing top cover if N A Cover on page 3 12 the system is running Section 7 1 Installing the Top Cover Will result in immediat
115. lugged during service procedures This enables ILOM to know that a fault diagnosed to a specific FRU has been repaired Note ILOM does not automatically detect hard drive replacement Many environmental faults can automatically recover A temperature that is exceeding a threshold might return to normal limits An unplugged a power supply can be plugged in and so on Recovery of environmental faults is automatically detected Recovery events are reported using one of two forms m fru at location is OK m sensor at location is within normal range Environmental faults can be repaired through hot removal of the faulty FRU FRU removal is automatically detected by the environmental monitoring and all faults associated with the removed FRU are cleared The message for that case and the alert sent for all FRU removals is fru at location has been removed There is no ILOM command to manually repair an environmental fault The Solaris Predictive Self Healing technology does not monitor the hard drive for faults As a result the service processor does not recognize hard drive faults and will not light the fault LEDs on either the chassis or the hard drive itself Use the Solaris message files to view hard drive faults See Section 2 6 Collecting Information From Solaris OS Files and Commands on page 2 37 About the ALOM CMT Shell There are three methods of interacting with the service processor m ILOM shell default ILO
116. m Recovery Commands on page 2 38 Section 2 8 Exercising the System With SunVTS on page 2 41 Overview of Server Diagnostics You can use a variety of diagnostic tools commands and indicators to monitor and troubleshoot a server LEDs Provide a quick visual notification of the status of the server and of some of the FRUs 2 1 a ILOM firmware This system firmware runs on the service processor In addition to providing the interface between the hardware and OS ILOM also tracks and reports the health of key server components ILOM works closely with POST and Solaris Predictive Self Healing technology to keep the system up and running even when there is a faulty component Power on self test POST POST performs diagnostics on system components upon system reset to ensure the integrity of those components POST is configureable and works with ILOM to take faulty components offline if needed m Solaris OS Predictive Self Healing PSH This technology continuously monitors the health of the CPU and memory and works with ILOM to take a faulty component offline if needed The Predictive Self Healing technology enables systems to accurately predict component failures and mitigate many serious problems before they occur Log files and console messages Provide the standard Solaris OS log files and investigative commands that can be accessed and displayed on the device of your choice SunVTS An application that e
117. moving 6 15 Locator button 1 10 1 14 Locator LED 1 13 1 17 Index 4 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 log files viewing 2 37 M Mac addresses stored on SCC module 1 8 maintenance position 3 6 3 9 memory also see FB DIMMs fault handling 2 6 overview 1 4 memory access crossbar 1 3 memory controllers 1 3 message ID 2 32 messages file 2 37 motherboard about 1 8 FRU name A 5 A 13 installing 5 28 migrating new SCC module to 1 8 removing 5 26 motherboard handles 5 27 N network management port LEDs 1 18 pinouts B 3 normal rack position returing server to 7 4 O Overtemp system LED 1 7 1 14 2 8 overtemperature condition 2 8 4 13 P paddle card about 1 9 FRU name A 7 A 15 installing 6 28 removing 6 27 parity checking 1 7 parity protection 1 7 PCIe card configuration rules 5 35 FRU name lu 5 35 FRU name 2u 5 36 installing 5 19 removing 5 18 PCIe interface about 1 4 PCle XAUI riser about 1 9 FRU name A 5 A 13 installing 5 15 removing 5 13 performance enhancements 1 3 pinouts Gigabit Ethernet ports B 6 network management port B 3 serial management port B 2 serial port DB 9 B 4 USB ports B 5 platform name 1 4 POST see power on self test POST power cords plugging into server 7 5 unplugging before servicing the system 3 2 5 1 6 1 power distribution board about 1 9 FRU name A 7 A 15 installing 6
118. must disconnect power cords before servicing the power supply backplane Chapter 6 Servicing Infrastructure Boards and Components 6 23 6 7 1 Removing the Power Supply Backplane 1 Remove the motherboard assembly See Section 5 7 1 Removing the Motherboard Assembly on page 5 26 2 Remove all power supplies Grasp the power supply handle and press the release latch FIGURE 6 17 Removing a Power Supply Sun SPARC Enterprise T5220 server 3 Remove the power distribution board See Section 6 6 1 Removing the Power Distribution Board on page 6 16 4 Remove the No 2 Phillips screw securing the power supply backplane to the power supply bay 5 Lift the power supply backplane up and off its mushroom standoffs and out of the system 6 24 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 FIGURE 6 18 Removing the Power Supply Backplane Sun SPARC Enterprise T5220 server 6 Place the power supply backplane on an antistatic mat 6 7 2 Installing the Power Supply Backplane 1 Mount the power supply backplane to the front of the power supply bay Place the backplane over its mushroom standoffs and press down toward the floor of the chassis FIGURE 6 19 Installing the Power Supply Backplane Sun SPARC Enterprise T5220 server 2 Secure the power supply backplane with one No 2 Phillips screw Chapter 6 Servicing Infrastructure Boards and Components 6 25 3 Install the pow
119. n triggered by temperature event 1 7 slide rail latch 3 7 Solaris log files 2 4 Solaris OS checking log files for fault information 2 4 collecting diagnostic information from 2 37 message buffer checking 2 37 message log files viewing 2 37 Solaris Predictive Self Healing PSH see Predictive Self Healing PSH standby 1 5 standby power and ILOM 1 5 sun4v architecture 1 3 SunVTS about 2 2 as fault diagnosis tool 2 4 exercising the system with 2 42 running 2 43 tests 2 46 user interfaces 2 43 2 44 2 46 2 47 using for fault diagnosis 2 4 support obtaining 2 5 syslogd daemon 2 37 system components see components system console switching to 2 14 system controller 2 2 system temperatures displaying 2 18 T temperature sensors 1 7 terminal server 1 5 thermal conditions monitored by ILOM 1 5 TLB misses reduction of 1 3 tools required for service 3 3 top cover installing 7 2 removing 3 12 Index 7 top cover interlock cable 1 9 1 10 troubleshooting AC OK LED state 2 4 actions 2 4 by checking Solaris OS log files 2 4 FB DIMMs 2 6 Power OK LED state 2 4 using LEDs 2 7 using POST 2 4 2 5 using Predictive Self Healing PSH software see Predictive Self Healing PSH using SunVTS 2 4 using the showfaults command 2 4 TTYA see serial port DB 9 U UltraSPARC T2 multicore processor 1 3 2 32 Universal Unique Identifier UUID 2 32 2 34 upgrading FB DIMMs 5 10 USB po
120. name of the server you plan to test 3 Remotely log in to the server as superuser Use a command such as rlogin or telnet Chapter 2 Server Diagnostics 2 43 4 Start SunVTS software If you have installed SunVTS software in a location other than the default opt directory alter the path as in CODE EXAMPLE 2 17 CODE EXAMPLE 2 17 Alternate Command for Starting SunVTS Software opt SUNWvts bin sunvts display display system 0 where display system is the name of the machine through which you are remotely logged in to the server The SunVTS GUI is displayed FIGURE 2 4 2 44 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 FIGURE 2 4 SunVTS GUI SunVTS Diagnostic GOX Commands View Options Reports Scheduler Help eee Bem I n well te pes E Start Stop Reset Host Meter Quit Hostname wgs40 142 Model Sun Fire T200 Testing status idle System passes O Cumulative errors O Elapsed test time 000 00 00 Last Option File AC Coverage no_coverage Select Devices System map _ Physical Logical Green Pass Red Fail Default Processor s J None Memory Jalil Cryptography _ Intervention SCSI Devices mpto Network Select Test Mode USB Devices 2i onneetion OtherDevices Functional _ Auto Config J Exclusive _ Online F ki 1 Test messages Clear EI la 5 Expand
121. nce For Power Supply Configuration on page 4 24 See these sections Section 2 3 4 Running the showfaults Command on page 2 17 Section 1 3 About the Front Panel on page 1 10 Section 4 3 About the Fan Modules on page 4 4 Section 4 6 Hot Swapping a Fan Module on page 4 13 Section 4 9 Reference for Fan Module Configuration on page 4 23 2 8 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 TABLE 2 2 System Faults and Fault LED States Continued Component Fault Fault LEDs Lit Additional Information Hard drive e System Service Required LED front and rear panel e Individual hard drive Fault LED FB DIMM e System Service Required LED front and rear panel FB DIMM Fault LED on motherboard when FB DIMM Locate button is pressed Other e System Service Required LED front and rear components panel See these sections e Section 2 3 4 Running the showfaults Command on page 2 17 e Section 1 3 About the Front Panel on page 1 10 e Section 4 2 About the Hard Drives on page 4 2 e Section 4 5 Hot Plugging a Hard Drive on page 4 7 e Section 4 8 Reference for Hard Drive Configuration on page 4 21 See these sections e Section 2 3 4 Running the showfaults Command on page 2 17 e Section 1 3 About the Front Panel on page 1 10 e Section 5 1 Servicing FB DIMMs on page 5 2 e Section 5 8 R
122. nd graphics based interfaces This procedure assumes that you are using the graphical user interface GUI on a system running the Common Desktop Environment CDE For more information about the character based SunVTS TTY interface and specifically for instructions on accessing it by tip or telnet commands refer to the SunVTS User s Guide SunVTS software can be run in several modes This procedure assumes that you are using the default mode This procedure also assumes that the server is headless That is it is not equipped with a monitor capable of displaying bitmap graphics In this case you access the SunVTS GUI by logging in remotely from a machine that has a graphics display Finally this procedure describes how to run SunVTS tests in general Individual tests might presume the presence of specific hardware or might require specific drivers cables or loopback connectors For information about test options and prerequisites refer to the following documentation m SunVTS 6 3 Test Reference Manual for SPARC Platforms m SunVTS 6 3 User s Guide Exercising the System With SunVTS Software 1 Log in as superuser to a system with a graphics display The display system should be one with a frame buffer and monitor capable of displaying bitmap graphics such as those produced by the SunVTS GUI 2 Enable the remote display On the display system type usr openwin bin xhost test system where test system is the
123. nding faults detected by 2 5 memory faults 2 6 processor 1 3 processor designation 1 4 PSH see Predictive Self Healing PSH Q quick visual notification 2 1 R rack extending server to maintenence position 3 6 installing server into 7 3 removing server from 3 8 returning server to normal position 7 4 slide rails 7 3 RAID redundant array of independent disks storage configurations 1 7 Ready to Remove hard drive LED 4 6 4 8 4 11 Ready to Remove power supply LED 4 6 rear panel access 1u 1 14 rear panel access 2u 1 16 rear panel LEDs 1 17 rear panel PCI cross beam installing 5 17 removing 5 14 rear panel PCI cross beam removing 5 13 reinstalling server in rack 7 3 reliability availability serviceability RAS features 1 6 remote management 1 5 removefru command 2 16 removing air baffle 5 12 battery 5 23 DVD USB module 6 2 fan module 4 13 fan power board 6 4 6 5 FB DIMMs 5 3 hard drive 4 7 hard drive backplane 6 11 hard drive cage 6 7 light pipe assemblies 6 15 motherboard 5 26 paddle card 6 27 PCIe card 5 18 PCle XAUI riser 5 13 power distribution board 6 16 power supply 4 16 power supply backplane 2u 6 24 rear panel PCI cross beam 5 13 5 14 SCC module 5 24 server from rack 3 8 top cover 3 12 XAUI card 5 18 reset command 2 16 resetsc command 2 16 S safety information 3 1 Index 6 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual Aug
124. nfiguration on the Sun SPARC Enterprise T5220 server TABLE 5 5 PCIe and XAUI Support Sun SPARC Enterprise T5220 Server Slot FRU Name Device types supported PCle 0 SYS MB RISERO PCIEO x8 PCIe operating at x4 PCle 1 SYS MB RISER1 PCIE1 x8 PCIe operating at x4 PCle 2 SYS MB RISER2 PCIE2 x16 PCle operating at x8 PCle 3 SYS MB RISERO PCIE3 x8 PCle operating at x4 PCle 4 SYS MB RISER1 PCIE4 x8 PCle operating at x4 PCIe 5 SYS MB RISER2 PCIE5 x8 PCle operating at x8 XAUI 0 SYS MB RISERO XAUIO XAUI expansion card XAUI 1 SYS MB RISER1 XAUI1 XAUI expansion card Slots 0 and 1 are shared PClIe XAUI slots PCIe or XAUI names in ILOM messages are displayed with the full FRU name such as SYS MB RISERO PCIEO Note Sun recommends populating the lower PCle XAUI slots Slots 0 2 first 5 36 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 CHAPTER 6 Servicing Infrastructure Boards and Components gt gt gt This chapter describes how to replace cold swappable field replaceable units FRUs in the Sun SPARC Enterprise T5120 and Sun SPARC Enterprise T5220 servers The following topics are covered Section 6 1 Servicing the DVD USB Module on page 6 2 Section 6 2 Servicing the Fan Power Boards on page 6 4 Section 6 3 Servicing the Hard Drive Cage on page 6 7 Section 6 4 Servicing the Hard Drive Backplane on page 6 11 Section 6 5 Servicing the F
125. ng of the chassis mounted hard drives fan modules and power supplies Using the proper software commands you can install or remove these components while the server is running Hot plug and hot swap technologies significantly increase the server s serviceability and availability by providing the ability to replace hard drives fan modules and power supplies without service disruption 1 6 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 1 1 4 2 1 1 4 3 1 1 4 4 1 1 4 5 Power Supply Redundancy The server can be equipped with two hot swappable power supplies which enable the system to continue operating should a power supply or power sources fail Fan Redundancy The server features hot swappable system fan modules Multiple fans enable the server to continue operating with adequate cooling in the event that one of the fans fails Environmental Monitoring The server features an environmental monitoring subsystem designed to protect the server and its components against Extreme temperatures Lack of adequate airflow through the system Power supply failures Hardware faults Temperature sensors located throughout the server monitor the ambient temperature of the server and internal components The software and hardware ensure that the temperatures within the enclosure do not exceed predetermined safe operating ranges If the temperature observed by a sensor falls below a low temperature threshol
126. nitor and control your server over a network or by using a dedicated serial port for connection to a terminal or terminal server ILOM provides a command line interface and browser user interface for remotely administering geographically distributed or physically inaccessible machines In addition the ALOM CMT compatibility shell enables you to run diagnostics such as POST remotely that would otherwise require physical proximity to the server s serial port You can configure ILOM to send email alerts of hardware failures hardware warnings and other events related to the server or to ILOM The ILOM circuitry runs independently of the server using the server s standby power Therefore ILOM firmware and software continue to function when the server operating system goes offline or when the server is powered off ILOM monitors the following server components CPU temperature conditions Hard drive status Enclosure thermal conditions Fan speed and status Power supply status Voltage levels Faults detected by POST power on self test Solaris Predictive Self Healing PSH diagnostic facilities Chapter 1 Sun SPARC Enterprise T5120 and T5220 Servers Overview 1 5 1 1 4 1 1 4 1 For information about configuring and using the ILOM service processor refer to the latest Integrated Lights Out Management ILOM User Guide and the Integrated Lights Out Management 2 0 ILOM 2 0 Supplement for Sun SPARC Enterprise T5120 and T5220 Servers
127. nnected configured unknown c0 dsk c0t1d0 disk connected configured unknown usb0 1 unknown empty unconfigured ok usb0 2 unknown empty unconfigured ok usb0 3 unknown empty unconfigured ok usb1 1 unknown empty unconfigured ok usb1 2 unknown empty unconfigured ok usb1 3 unknown empty unconfigured ok usb2 1 unknown empty unconfigured ok usb2 2 unknown empty unconfigured ok usb2 3 unknown empty unconfigured ok usb2 4 unknown empty unconfigured ok usb2 5 unknown empty unconfigured ok usb2 6 unknown empty unconfigured ok usb2 7 unknown empty unconfigured ok usb2 8 unknown empty unconfigured ok 2 Issue the cfgadm c unconfigure command to unconfigure the disk For example type cfgadm c unconfigure c0 dsk c0t1d1 Where c0 dsk c0t1d1 is the disk that you are trying to unconfigure 3 Wait until the blue Ready to Remove LED lights This will help you identify which drive is unconfigured and can be removed 4 On the drive you plan to remove push the hard drive release button to open the latch FIGURE 4 3 4 8 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 FIGURE 4 3 Locating the Hard Drive Release Button and Latch Caution The latch is not an ejector Do not bend it too far to the right Doing so can damage the latch 5 Grasp the latch and pull the drive out of the drive slot Chapter 4 Replacing Hot Pluggable and Hot Swappable Components 4 9 4 5 2 Installing a Hard Drive In
128. ns mounted in an integrated hot swappable CRU If a fan module fails replace it as soon as possible to maintain server availability About Sun SPARC Enterprise T5220 Server Fans Three fan modules are located under the top cover door Each fan module contains two fans mounted in an integrated hot swappable CRU If a fan module fails replace it as soon as possible to maintain server availability Caution Hazardous moving parts Unless the power to the server is completely shut down the only service permitted in the fan compartment is the replacement of the fan modules by trained personnel Fan Module LEDs Each fan module contains a series of LEDs visible when you open the fan tray access door See TABLE 4 2 for a description of fan tray module LEDs and their function TABLE 4 2 Fan Module Status LEDs LED Color Notes Power OK Green This LED is lit when the system is powered on and the fan module is functioning correctly Service Required Amber This LED is lit when the fan module is faulty A In addition the system Fan Fault LED is lit 4 4 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 The front and rear panel Service Required LEDs are also lit if the system detects a fan module fault In addition the system Overtemp LED might be lit if a fan fault causes an increase in system operating temperature See Section 1 3 3 Front Panel LEDs on page 1 13 and Section 1 4 3 Rear Pan
129. oint unit FPU 1 3 fmadm command 2 36 5 8 fmadm repair command 5 9 fmdump command 2 33 front panel about 1u 1 10 about 2u 1 12 LED status displaying 2 18 front panel LEDs 1 13 FRU event ID 2 33 FRU ID PROMs 2 10 FRU status displaying 2 20 G Gigabit Ethernet ports about 1 4 LEDs 1 18 pinouts B 6 specifications 1 4 graceful shutdown 1 7 3 4 3 5 H hard drive about 4 2 addressing 4 10 determining fault state 2 9 Fault LED 2 9 FRU name 4 21 4 22 hot plugging 4 10 installing 4 10 latch 4 9 locations 4 9 4 21 4 22 Ready to Remove LED 4 11 release button 4 9 removing 4 7 specifications 1 4 status reported by ILOM 1 5 status displaying 2 18 hard drive backplane Index 3 about 1 9 FRU name A 3 A 11 installing 6 13 removing 6 11 hard drive cage installing 6 10 removing 6 7 hard drive LEDs about 4 3 help command 2 15 host ID stored on SCC module 1 8 hot pluggable devices 1 6 4 1 hot plugging hard drive 4 7 4 10 hard drive situations inhibiting 4 2 hot swappable devices 1 6 4 1 4 2 hot swapping fan module 4 13 power supply 4 16 l ILOM see Integrated Lights Out Management ILOM important safety information 3 2 indicators 2 7 infrastructure boards about 1 8 see also power distribution board power supply backplane paddle card fan power board hard drive backplane DVD USB module PCle XAUI riser installing air baffle 5 12 battery
130. on when setting the keyswitch to stby Turns the Locator LED on the server on or off Displays the environmental status of the host server This information includes system temperatures power supply front panel LED hard drive fan voltage and current sensor status See Section 2 3 6 Running the showenvironment Command on page 2 18 Displays current system faults See Section 2 3 4 Running the showfaults Command on page 2 17 Displays information about the FRUs in the server e g lines specifies the number of lines to display before pausing the output to the screen e s displays static information about system FRUs defaults to all FRUs unless one is specified e d displays dynamic information about system FRUs defaults to all FRUs unless one is specified See Section 2 3 7 Running the showfru Command on page 2 20 Displays the status of the virtual keyswitch Displays the current state of the Locator LED as either on or off Displays the history of all events logged in the ALOM CMT event buffers in RAM or the persistent buffers Displays information about the host system s hardware configuration the system serial number and whether the hardware is providing service Note See TABLE 2 7 for the ALOM CMT ASR commands 2 16 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 2 3 4 Running the showfaults Command The ALOM CMT showfaults command displays
131. onent the component is disabled automatically preventing faulty hardware from potentially harming any software If the system is capable of running without the disabled component the system will boot when POST is complete For example if one of the processor cores is deemed faulty by POST the core will be disabled and the system will boot and run using the remaining cores Controlling How POST Runs The server can be configured for normal extensive or no POST execution You can also control the level of tests that run the amount of POST output that is displayed and which reset events trigger POST by using ALOM CMT variables TABLE 2 4 lists the ALOM CMT variables used to configure POST and FIGURE 2 3 shows how the variables work together Note Use the ALOM CMT setsc command to set all the parameters in TABLE 2 4 except setkeyswitch TABLE 2 4 ALOM CMT Parameters Used For POST Configuration Parameter Values Description setkeyswitch normal The system can power on and run POST based on the other parameter settings For details see FIGURE 2 3 This parameter overrides all other commands diag The system runs POST based on predetermined settings stby The system cannot power on locked The system can power on and run POST but no flash updates can be made diag_mode off POST does not run normal Runs POST according to diag_level value 2 22 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual
132. onfiguration The PCI expansion system is configured using a variety of riser cards Sun SPARC Enterprise T5120 Server PCIe XAUI Card Configuration Guidelines TABLE 5 2 describes the physical PCle XAUI slot locations on the Sun SPARC Enterprise T5120 server as viewed from the rear of the system TABLE 5 2 Physical PCIle XAUI Slot Locations Sun SPARC Enterprise T5120 PCIe 0 XAUI 0 PCIe 1 XAUI 1 PCIe 2 Use TABLE 5 3 to plan your configuration on the Sun SPARC Enterprise T5120 server TABLE 5 3 PCIe and XAUI Support Sun SPARC Enterprise T5120 Server Slot FRU Name Device types supported PCle 0 SYS MB RISERO PCIEO x8 PCIe operating at x4 PCle 1 SYS MB RISER1 PCIE1 x8 PCle operating at x4 PCle 2 SYS MB RISER2 PCIE2 x16 PCle operating at x8 XAUI0 SYS MB RISERO XAUIO XAUI expansion card XAUI 1 SYS MB RISER1 XAUI1 XAUI expansion card Slots 0 and 1 are shared PClIe XAUI slots Note PCIe or XAUI names in ILOM messages are displayed with the full FRU name such as SYS MB RISERO PCIEO Chapter 5 Servicing Motherboard Components 5 35 5 9 2 Sun SPARC Enterprise T5220 Server PCIe XAUI Card Guidelines TABLE 5 2 describes the physical PCIe XAUI slot locations on the Sun SPARC Enterprise T5220 server as viewed from the rear of the system TABLE 5 4 Physical PCle XAUI Slot Locations Sun SPARC Enterprise T5220 PCIe 3 PCIe 4 PCIe 5 PCIe 0 XAUI 0 PCIe 1 XAUI 1 PCIe 2 Use TABLE 5 5 to plan your co
133. or optimal performance Performance Enhancements The server introduces several new technologies with its sun4v architecture and multithreaded UltraSPARC T2 multicore processor Some of these enhancements are Large page optimization Reduction on TLB misses Optimized block copy a a a m Dedicated floating point unit FPU for each processor thread Chapter 1 Sun SPARC Enterprise T5120 and T5220 Servers Overview 1 3 TABLE 1 1 lists feature specifications for the server TABLE 1 1 Server Features Feature Description Processor 1 UltraSPARC T2 multicore processor 4 6 or 8 cores Architecture SPARC V9 architecture ECC protected Platform group sun4v Platform name SUNW Sun Fire T5120 1u version Platform name SUNW Sun Fire T5220 2u version Memory 16 slots that can be populated with one of the following types of Ethernet ports Internal hard drives Other internal peripherals USB ports Cooling PCIe interfaces Power FB DIMMS e 1 GB 16 GB maximum e 2 GB 32 GB maximum e 4 GB 64 GB maximum The memory subsystem supports the Extended Error Correction Code Extended ECC feature 4 ports 10 100 1000 Mb autonegotiating Sun SPARC Enterprise T5120 1 4 SAS 2 5 inch form factor drives hot pluggable Sun SPARC Enterprise T5220 1 8 SAS 2 5 inch form factor drives hot pluggable 1 slimline DVD R CD RW device 4 USB 2 0 ports 2 in front and 2 in rear Sun SPARC Enterprise T5120 4 hot swappabl
134. ork root SUNWvtsts SunVTS for tests SUNWvtsmn SunVTS man pages a If SunVTS software is installed information about the packages is displayed a If SunVTS software is not installed you see an error message for each missing package as in CODE EXAMPLE 2 16 CODE EXAMPLE 2 16 Missing Package Errors for SunVTS ERROR information for SUNWvts was not found ERROR information for SUNWvtsr was not found If SunVTS is not installed you can obtain the installation packages from the following places m Solaris Operating System DVDs m From the Sun Download Center http www sun com oem products vts The SunVTS 6 0 PS3 software and future compatible versions are supported on the server SunVTS installation instructions are described in the SunVTS User s Guide Exercising the System Using SunVTS Software Before you begin the Solaris OS must be running You also need to ensure that SunVTS validation test software is installed on your system See Section 2 8 1 Checking Whether SunVTS Software Is Installed on page 2 41 2 42 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 2 8 3 The SunVTS installation process requires that you specify one of two security schemes to use when running SunVTS The security scheme you choose must be properly configured in the Solaris OS for you to run SunVTS For details refer to the SunVTS User s Guide SunVTS software features both character based a
135. ory b lines e lines v g lines boot run bootmode normal reset_nvram bootscript string powercycle f poweroff y poweron c Displays a list of all ALOM CMT commands with syntax and descriptions Specifying a command name as an option displays help for that command Takes the host server from the OS to either kmdb or OpenBoot PROM equivalent to a Stop A depending on the mode Solaris software was booted e y skips the confirmation question e c executes a console command after the break command completes e D forces a core dump of the Solaris OS Manually clears host detected faults The UUID is the unique fault ID of the fault to be cleared Connects you to the host system The f option forces the console to have read and write capabilities Displays the contents of the system s console buffer The following options enable you to specify how the output is displayed e g lines specifies the number of lines to display before pausing e e lines displays n lines from the end of the buffer e b lines displays n lines from beginning of buffer e v displays entire buffer e boot run specifies the log to display run is the default log Enables control of the firmware during system initialization with the following options e normal is the default boot mode e reset_nvram resets OpenBoot PROM parameters to their default values e bootscript string enables the passing of a string
136. ory Fault Handling A variety of features play a role in how the memory subsystem is configured and how memory faults are handled Understanding the underlying features helps you identify and repair memory problems This section describes how the how the server deals with memory faults Note For memory configuration information see Section 5 8 Reference for FB DIMM Configuration on page 5 30 The server uses advanced ECC technology that corrects up to 4 bits in error on nibble boundaries as long as the bits are all in the same DRAM On 2 GB and 4 GB FB DIMMs if a DRAM fails the DIMM continues to function The following server features independently manage memory faults a POST Based on ILOM configuration variables POST runs when the server is powered on For correctable memory errors CEs POST forwards the error to the Solaris Predictive Self Healing PSH daemon for error handling If an uncorrectable memory fault is detected or if a storm of CEs is detected POST displays the fault with the device name of the faulty FB DIMM s logs the fault and disables the faulty FB DIMMs by placing them in the ASR blacklist Depending on the memory configuration and the location of the faulty FB DIMM POST disables half of physical memory in the system or half the physical memory and half the processor threads When this offlining process occurs in normal operation you must replace the faulty FB DIMMs based on the fault m
137. panel light pipe assembly to the hard drive cage 3 Side the light pipe assembly out of the hard drive cage Installing the Front Control Panel Light Pipe Assembly 1 Align the light pipe assembly with the mounting holes on the hard drive cage 2 Secure the light pipe assembly with a No 2 Phillips screw 3 Install the hard drive cage See Section 6 3 2 Installing the Hard Drive Cage on page 6 10 6 6 6 6 1 Servicing the Power Distribution Board It is easier to service the power distribution board PDB with the bus bar assembly attached If you are replacing a faulty PDB you must remove the bus bar assembly from the old board and attach it to the new PDB In addition you must reprogram the replacement power distribution board with the chassis serial number You must remove the power distribution board to access the paddle card Caution The system supplies power to the power distribution board even when the server is powered off To avoid personal injury or damage to the server you must disconnect power cords before servicing the power distribution board Note If you are replacing a faulty power distribution board you must run the ALOM CMT setcsn command to electronically input the chassis serial number after reassembling the system Removing the Power Distribution Board 1 Note the chassis serial number The serial number is printed on a label affixed to the side of the chassis 6 16 Sun S
138. ponent Command sc gt enablecomponent SYS MB CMP0 BR2 CH0 DO The fault is cleared and should not show up when you run the showfaults command Additionally the Service Required LED is no longer on 3 Power cycle the server You must reboot the server for the enablecomponent command to take effect 4 At the ALOM CMT prompt use the showfaults command to verify that no faults are reported TABLE 2 6 Verifying Cleared Faults Using the showfaults Command sc gt showfaults Last POST run THU MAR 09 16 52 44 2006 POST status Passed all devices No failures found in System Chapter 2 Server Diagnostics 2 31 Zo 2 32 Using the Solaris Predictive Self Healing Feature The Solaris Predictive Self Healing PSH technology enables the server to diagnose problems while the Solaris OS is running and mitigate many problems before they negatively affect operations The Solaris OS uses the fault manager daemon fmd 1M which starts at boot time and runs in the background to monitor the system If a component generates an error the daemon handles the error by correlating the error with data from previous errors and other related information to diagnose the problem Once diagnosed the fault manager daemon assigns the problem a Universal Unique Identifier UUID that distinguishes the problem across any set of systems When possible the fault manager daemon initiates steps to self heal the failed component and take th
139. ps describe how to do this 9 Gain access to the ALOM CMT sc gt prompt 6 22 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 10 Perform the following service commands to set the electronic chassis serial number in the power distribution board Caution Once the power distribution board is programmed with an electronic chassis serial number the serial number cannot be changed When executing the following commands ensure that you run the commands correctly and that you enter the correct chassis serial number because you will not be able to change it The chassis serial number is used to obtain product support sc gt setsc sc_servicemode true Warning misuse of this mode may invalidate your warranty sc gt setcsn c chassis_serial_number Are you sure you want to permanently set the Chassis Serial Number to chassis_serial_ number y n y Chassis serial number recorded sc gt showplatform SUNW Sun Fire T5120 Chassis Serial Number chassis serial number Domain Status SO Running sc gt setsc sc_servicemode false 6 7 Servicing the Power Supply Backplane for the Sun SPARC Enterprise T5220 Server In the Sun SPARC Enterprise T5220 server the power supply backplane carries 12V power to the power distribution board Caution The system supplies power to the power supply backplane even when the server is powered off To avoid personal injury or damage to the server you
140. quired LED Provides the following indications e Off Indicates that the system is not running in its normal state System power might be on or in standby mode The service processor might be running e Steady on Indicates that the system is powered on and is running in its normal operating state No service actions are required e Fast blink Indicates the system is running at a minimum level in standby and is ready to be quickly returned to full function The service processor is running e Slow blink Indicates that a normal transitory activity is taking place This could indicate the system diagnostics are running or that the system is booting The recessed Power button toggles the system on or off e If the system is powered off press once to power on e If the system is powered on press once to initiate a graceful system shutdown e If the system is powered on press and hold for 4 seconds to initiate an emergency shutdown For more information about powering on and powering off the system see the Sun SPARC Enterprise T5120 and T5220 Servers Adminstration Guide Chapter 1 Sun SPARC Enterprise T5120 and T5220 Servers Overview 1 13 TABLE 1 2 Front Panel LEDs and controls Continued LED Icon Description Power Supply RE AR Provides the following operational PSU indications Fault e Off Indicates a steady state no service action is required amber PS e Steady on Indicates a power supply failur
141. r that is on the front of the server and another sticker on the side of the server You can also run the ALOM CMT showplat form command to obtain the chassis serial number sc gt showplatform SUNW Sun Fire T5220 Chassis Serial Number 0529AP000882 Domain Status SO OS Standby sc gt 3 4 3 4 1 Powering Off the Server Powering Off the Server Service Processor Command Line Note Additional information about powering on the server is located in the Sun SPARC Enterprise T5120 and T5220 Servers Adminstration Guide You can use the service processor to perform a graceful shutdown of the server and ensure that all of your data is saved and the server is ready for restart 1 Login as superuser or equivalent Depending on the type of problem you might want to view server status log files or run diagnostics before you shut down the server Refer to the Sun SPARC Enterprise T5120 and T5220 Servers Adminstration Guide for log file information 2 Notify affected users Refer to your Solaris system administration documentation for additional information 3 4 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 3 4 2 3 4 3 3 Save any open files and quit all running programs Refer to your application documentation for specific information on these processes 4 Shut down all logical domains Refer to the Solaris system administration documentation for additional informat
142. received a signal as a result of one of the methods previously mentioned and is indicating here I am Service If on indicates that service is required POST and ALOM CMT are two Required LED diagnostics tools that can detect a fault or failure resulting in this indication amber The ALOM CMT showfaults command provides details about any faults that cause this indicator to light Under some fault conditions individual component fault LEDs are lit in addition to the system Service Required LED Power OK Provides the following indications LED e Off Indicates that the system is not running in its normal state System green power might be on or in standby mode The service processor might be running e Steady on Indicates that the system is powered on and is running in its normal operating state No service actions are required e Fast blink Indicates the system is running at a minimum level in standby and is ready to be quickly returned to full function The service processor is running e Slow blink Indicates that a normal transitory activity is taking place This could indicate the system diagnostics are running or that the system is booting Chapter 1 Sun SPARC Enterprise T5120 and T5220 Servers Overview 1 17 1 4 4 Ethernet Port LEDs The service processor network management port and the four 10 100 1000 Mbps Ethernet ports each have two LEDs as described in TABLE 1 4 TABLE 1 4 Ethernet Port LEDs
143. ront Control Panel Light Pipe Assemblies on page 6 15 Section 6 6 Servicing the Power Distribution Board on page 6 16 m Section 6 7 Servicing the Power Supply Backplane for the Sun SPARC Enterprise T5220 Server on page 6 23 m Section 6 8 Servicing the Paddle Card on page 6 26 Caution You must disconnect both power supplies before servicing any of the components documented in this chapter Caution Never attempt to run the server with the covers removed Hazardous voltage present Caution Equipment damage possible The covers must be in place for proper air flow 6 1 6 1 6 1 1 Servicing the DVD USB Module The DVD ROM drive and front USB board are mounted in a removable module accessible from the front panel of the system The DVD USB module must be removed from the hard drive cage in order to service the hard drive backplane Removing the DVD USB Module 1 Power off the server See Section 3 4 Powering Off the Server on page 3 4 Unplug the power cords See Section 3 5 Disconnecting Power Cords from the Server on page 3 6 Attach an antistatic wrist strap See Section 3 8 Performing Electrostatic Discharge Antistatic Prevention Measures on page 3 11 Remove the following hard drives Sun SPARC Enterprise T5120 server HDD3 a Sun SPARC Enterprise T5220 server HDD7 See Section 1 2 Chassis Overview on page 1 8 for hard dri
144. rprise T5120 and T5220 Servers Service Manual August 2007 A Field Replacable Units A 1 A 1 Sun SPARC Enterprise T5120 Server A 2 A 2 Sun SPARC Enterprise T5220 Server A 10 B Connector Pinouts B 1 B 1 Reference for the Serial Management Port Connector B 2 B 2 Reference for the Network Management Port Connector B 3 B 3 Reference for the Serial Port Connector B 4 B 4 Reference for the USB Connectors B 5 B 5 Reference for the Gigabit Ethernet Connectors B 6 Index Index 1 Contents xi xii Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 Preface The Sun SPARC Enterprise T5120 and T5220 Servers Service Manual provides detailed procedures that describe the removal and replacement of replaceable parts in the these servers This manual also includes information about the use and maintenance of the servers This document is written for technicians system administrators authorized service providers ASPs and users who have advanced experience troubleshooting and replacing hardware Before You Read This Document To fully use the information in this document you must have thorough knowledge of the topics discussed in the Sun SPARC Enterprise T5120 and T5220 Servers Product Notes How This Document Is Organized m Chapter 1 provides an overview of the system including front and back panel features m Chapter 2 describes approaches for isolating and resolving system faults a Chapter 3 describes th
145. rt number as the FB DIMM in J1401 in order to ensure an identical pair m If you are unable to obtain a matching FB DIMM you must replace both FB DIMMs in the pair Chapter 5 Servicing Motherboard Components 5 33 TABLE 5 1 FB DIMM Configuration FB DIMM Motherboard FB DIMM Installation FB DIMM Branch Name Channel Name FRU Name Connector Order Pair Branch 0 Channel 0 SYS MB CMP0 BRO CHO0 DO J1001 1 A SYS MB CMP0 BRO CH0 D1 J1101 3 Channel 1 SYS MB CMP0 BRO CH1 D0 J1201 2 A SYS MB CMP0 BRO CH1 D1_ J1301 3 B Branch 1 Channel 0 SYS MB CMP0 BR1 CH0 D0O_ J1401 1 C SYS MB CMP0 BR1 CH0 D1 J1501 3 D Channel 1 SYS MB CMP0 BR1 CH1 D0 J1601 2 C SYS MB CMP0 BR1 CH1 D1 J1701 3 D Branch 2 Channel 0 SYS MB CMP0 BR2 CH0 D0 J2001 1 E SYS MB CMP0 BR2 CH0 D1 J2101 3 F Channel 1 SYS MB CMP0 BR2 CH1 D0 J2201 2 E SYS MB CMP0 BR2 CH1 D1 J2301 3 F Branch 3 Channel 0 SYS MB CMP0 BR3 CH0 D0 J2401 1 G SYS MB CMP0 BR3 CH0 D1 J2501 3 H Channel 1 SYS MB CMP0 BR3 CH1 D0 J2601 2 G SYS MB CMP0 BR3 CH1 D1 J2701 3 H Upgrade path DIMMs should be added with each group populated in the order shown Fault replacement path Each pair is addressed as a unit and each pair must be identical Note FB DIMM names in ILOM messages are displayed with the full FRU name such as SYS MB CMP0 BRO CH0 D0 5 34 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 5 9 og Reference for PCIe and XAUI Card C
146. rts about 1 4 also see DVD USB module pinouts B 5 USB ports front 1 10 FRU name A 3 A 11 V virtual keyswitch 2 25 5 7 voltage and current sensor status displaying 2 18 voltage levels monitored by ILOM 1 5 X XAUI card about 1 9 about10 Gbit Ethernet card see XAUI card configuration rules 5 35 FRU name 1u 5 35 FRU name 2u 5 36 installing 5 19 removing 5 18 Index 8 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007
147. rvicing Motherboard Components i oe This chapter describes how to replace the motherboard and its components in the Sun SPARC Enterprise T5120 and Sun SPARC Enterprise T5220 servers Note Before performing any of the procedures in this chapter perform the procedures described in Chapter 3 The following topics are covered in this chapter Section 5 1 Servicing FB DIMMs on page 5 2 Section 5 2 Servicing the Air Baffle on page 5 11 Section 5 3 Servicing PCle XAUI Risers on page 5 13 Section 5 4 Servicing PCle XAUI Cards on page 5 17 Section 5 5 Servicing the Battery on page 5 22 Section 5 6 Servicing the SCC Module on page 5 24 Section 5 7 Servicing the Motherboard Assembly on page 5 26 Section 5 8 Reference for FB DIMM Configuration on page 5 30 Section 5 9 Reference for PCle and XAUI Card Configuration on page 5 35 Caution You must disconnect both power supplies before servicing any of the components documented in this chapter Caution Never attempt to run the server with the covers removed Hazardous voltage present Caution Equipment damage possible The covers must be in place for proper air flow 5 1 sM 5 1 1 Servicing FB DIMMs This section describes how to diagnose and replace faulty FB DIMM s If you are upgrading the system with additional FB DIMM s see Section 5 1 5 Installing Additional FB DIMMs on pa
148. s es de SPARC International Inc aux Etats Unis et dans d autres pays Les produits portant les marques SPARC sont bas s sur une architecture d velopp e par Sun Microsystems Inc SPARC64 est une marques d pos e de SPARC International Inc utilis e sous le permis par Fujitsu Microelectronics Inc et Fujitsu Limited L interface d utilisation graphique OPEN LOOK et Sun a t d velopp e par Sun Microsystems Inc pour ses utilisateurs et licenci s Sun reconnait les efforts de pionniers de Xerox pour la recherche et le d veloppement du concept des interfaces d utilisation visuelle ou graphique pour l industrie de l informatique Sun d tient une license non exclusive de Xerox sur l interface d utilisation graphique Xerox cette licence couvrant galement les licenci s de Sun qui mettent en place l interface d utilisation graphique OPEN LOOK et qui en outre se conforment aux licences crites de Sun Droits du gouvernement am ricain logiciel commercial Les utilisateurs du gouvernement am ricain sont soumis aux contrats de licence standard de Sun Microsystems Inc et de Fujitsu Limited ainsi qu aux clauses applicables stipul es dans le FAR et ses suppl ments Avis de non responsabilit les seules garanties octroy es par Fujitsu Limited Sun Microsystems Inc ou toute soci t affili e de l une ou l autre entit en rapport avec ce document ou tout produit ou toute technologie d crit e dans les pr sentes correspond
149. sS amp o SUN microsystems Sun SPARC Enterprise T5120 and T5220 Servers Service Manual For 1U and 2U Systems Sun Microsystems Inc www sun com Part No 820 2181 10 August 2007 Revision 05 Submit comments about this document at http www sun com hwdocs feedback Copyright 2007 Sun Microsystems Inc 4150 Network Circle Santa Clara California 95054 U S A All rights reserved FUJITSU LIMITED provided technical input and review on portions of this material Sun Microsystems Inc and Fujitsu Limited each own or control intellectual property rights relating to products and technology described in this document and such products technology and this document are protected by copyright laws patents and other intellectual property laws and international treaties The intellectual property rights of Sun Microsystems Inc and Fujitsu Limited in such products technology and this document include without limitation one or more of the United States patents listed at http www sun com patents and one or more additional patents or patent applications in the United States or other countries This document and the product and technology to which it pertains are distributed under licenses restricting their use copying distribution and decompilation No part of such product or technology or of this document may be reproduced in any form by any means without prior written authorization of Fujitsu Limited and Sun Microsystems Inc
150. see FIGURE 6 8 6 12 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 FIGURE 6 8 Removing the Hard Drive Backplane Sun SPARC Enterprise T5220 server 3 Slide the backplane down and off the hard drive cage retention hooks 4 Place the hard drive backplane on an antistatic mat 6 4 2 Installing the Hard Drive Backplane 1 Slide the backplane under the retention hooks on the hard drive cage 2 Install the No 2 Phillips screws which secure the backplane to the hard drive cage a Two screws secure the backplane in the Sun SPARC Enterprise T5120 server Chapter 6 Servicing Infrastructure Boards and Components 6 13 FIGURE 6 9 Installing the Hard Drive Backplane Sun SPARC Enterprise T5120 server a Four screws secure the backplane in the Sun SPARC Enterprise T5220 server 6 14 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 FIGURE 6 10 Installing the Hard Drive Backplane Sun SPARC Enterprise T5220 Server 3 Install the hard drive cage See Section 6 3 2 Installing the Hard Drive Cage on page 6 10 6 5 Servicing the Front Control Panel Light Pipe Assemblies 6 5 1 Removing the Front Control Panel Light Pipe Assemblies 1 Remove the hard drive cage See Section 6 3 1 Removing the Hard Drive Cage on page 6 7 Chapter 6 Servicing Infrastructure Boards and Components 6 15 6 5 2 2 Remove the No 2 Phillips screw securing the front control
151. ser board connector 6 Place the PCIe XAUI card on an antistatic mat 7 If you are not replacing the PCIe XAUI card install a PCIe XAUI filler panel Observe the following guidelines Sun SPARC Enterprise T5120 PCIe filler panels are located in the removable PCI cross beam Press the filler panel into the cross beam from the rear Sun SPARC Enterprise T5220 PCIe filler panels are located on the riser board assembly Press the filler panel into the riser board back panel from the rear Caution To ensure proper system cooling and EMI shielding you must use the appropriate PCle filler panel for the server 5 18 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 5 4 2 Installing PCle or XAUI Cards 1 Unpackage the replacement PCIe or XAUI card and place it on an antistatic mat Locate the proper PCIe XAUI slot for the card you are replacing If necessary review the PCIe and XAUI Card Guidelines to plan your installation See Section 5 9 Reference for PCle and XAUI Card Configuration on page 5 35 for additional information Remove the PCIe XAUI riser board See Section 5 3 Servicing PCIle XAUI Risers on page 5 13 Remove the PCI filler panel Observe the following guidelines Sun SPARC Enterprise T5120 server PCIe filler panels are located in the removable PCI cross beam Press the filler panel in from the rear until it snaps into place See FIGURE 5 6 Chapt
152. showcomponent Command with No Disabled Components Continued SYS MB CMP0 L2_BANKO SYS MB CMP0 L2_BANK1 SYS MB CMP0 L2_BANK2 SYS MB CMP0 L2_BANK3 SYS MB CMP0 L2_BANK4 SYS MB CMP0 L2_BANK5 SYS MB CMP0 L2_BANK6 SYS MB CMPO L2_BANK7 SYS TTYA State Clean CODE EXAMPLE 2 15 shows showcomponent command output with a component disabled CODE EXAMPLE 2 15 Output of the showcomponent Command Showing Disabled Components sc gt showcomponent Keys SYS MB RIS SYS MB RIS SYS MB RIS SYS MB RIS SYS MB RIS SYS MB RIS SYS MB RIS SYS MB RIS RO XAUIO RO PCIEO RO PCIE3 R1 XAUI1 R1 PCIE1 R1 PCIE4 R2 PCIE2 R2 PCIE5 H E a a a a ee SYS TTYA Disabled Devices SYS MB CMP0 L2_BANK0Disabled by user Dol 2 Disabling Components The disablecomponent command disables a component by adding it to the ASR blacklist 1 At the sc gt prompt enter the disablecomponent command sc gt disablecomponent SYS MB CMP0 BR1 CH0 DO Chassis major SYS MB CMP0 BR1 CHO DO has been disabled Disabled by user 2 40 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 2J 2 After receiving confirmation that the disablecomponent command is complete reset the server so that the ASR command takes effect sc gt reset Enabling Disabled Components The enablecomponent command enables a disabled component by removing it from the
153. stalling a hard drive into the Sun SPARC Enterprise T5120 and T5220 servers is a two step process You must first install a hard drive into the drive slot that you wish to install the drive in and then you must configure that drive to the server Perform the following process to install a hard drive 1 If necessary remove the blank panel from the chassis Note Sun SPARC Enterprise T5120 servers might have up to three blank panels covering unoccupied drive slots Sun SPARC Enterprise T5220 servers might have as many as seven blank panels covering unoccupied hard drive slots 2 Align the replacement drive to the drive slot FIGURE 4 4 Hard drives are physically addressed according to the slot in which they are installed If you removed an existing hard drive from a slot in the server you must install the replacement drive in the same slot as the drive that was removed FIGURE 4 4 Installing a hard drive Sun SPARC Enterprise T5220 server pictured 3 Slide the drive into the drive slot until it is fully seated 4 10 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 4 Close the latch to lock the drive in place 5 At the Solaris prompt issue the cfgadm al command to list all drives in the device tree including any drives that are not configured Type cfgadm al This should help you identify the Ap_id for the hard drive you installed For example the output should look like TABLE 4
154. static Discharge Antistatic Prevention Measures on page 3 11 Chapter 6 Servicing Infrastructure Boards and Components 6 7 6 8 6 Remove the top cover See Section 3 9 Removing the Top Cover on page 3 12 7 If you are servicing the hard drive backplane remove all hard drives See Section 4 5 1 Removing a Hard Drive on page 4 7 Note Make a note of the drive locations before removing them from the system You will need to install the hard drives in the correct locations when reassembling the system 8 If you are servicing the hard drive backplane remove the DVD USB module See Section 6 1 1 Removing the DVD USB Module on page 6 2 9 Sun SPARC Enterprise T5220 server Remove the fan modules See Section 4 6 1 Removing a Fan Module on page 4 13 10 Sun SPARC Enterprise T5220 server Remove the fan power boards See Section 6 2 1 Removing a Fan Power Board on page 6 5 11 Remove the No 2 Phillips screws securing the hard drive cage to the chassis Two screws secure the disk cage to each side of the chassis 12 Slide the hard drive cage forward to disengage the backplane from the paddle cards Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 FIGURE 6 5 Removing the Hard Drive Cage Sun SPARC Enterprise T5120 Server 13 Disconnect the hard drive data cable s a Push the plug into the connector b Press the release button c
155. t Port 2 PSU 1 8 Network Management Port 3 PCle XAUI 0 9 Gbit Ethernet Ports 0 1 2 3 4 PCle XAUI 1 10 USB Ports 0 1 5 PCle2 11 DB 9 Port 6 Rear Panel System Status LEDs Chapter 1 Sun SPARC Enterprise T5120 and T5220 Servers Overview 1 15 1 4 2 Rear Component Access Sun SPARC Enterprise T5220 Server FIGURE 1 6 shows rear panel features on the Sun SPARC Enterprise T5220 server For a detailed description of PCle slots see Section 5 9 2 Sun SPARC Enterprise T5220 Server PCle XAUI Card Guidelines on page 5 36 FIGURE 1 6 Rear Component Access Sun SPARC Enterprise T5220 Server Figure Legend PSU 1 PSU 0 PCle 3 PCle XAUI 0 PCle 4 PCle XAUI 1 PCle 5 N Oo on Ff OD PCle 2 Rear Panel Status LEDs Serial Management Port Network Management Port Gigabit Ethernet Ports 0 3 USB Ports 0 1 DB 9 Serial Port ttya 1 16 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 1 4 3 Rear Panel LEDs TABLE 1 3 describes the rear panel system LEDs TABLE 1 3 Rear Panel System LEDs LED Icon Description Locator LED The Locator LED enables you to find a particular system The LED is and button activated using one of the following methods white e The ALOM CMT command setlocator on e Manually press the Locator button to toggle the Locator LED on or off This LED provides the following indications e Off Normal operating state e Fast blink System
156. the Sun SPARC Enterprise T5120 and Sun SPARC Enterprise T5220 servers the following devices are hot pluggable m Hard drives 4 1 Hot swappable devices are those devices that can be removed and installed while the server is running without affecting the rest of the server s capabilities In the Sun SPARC Enterprise T5120 and Sun SPARC Enterprise T5220 servers the following devices are hot swappable Fan modules m Power supplies Note The chassis mounted hard drives can be hot swappable depending on how they are configured 4 2 About the Hard Drives The hard drives in the server are hot pluggable but this capability depends on how the hard drives are configured To hot plug a drive you must take the drive offline to prevent any applications from accessing it and to remove the logical software links to it before you can safely remove it Caution You must use hard drives designed for this server which have a vented front panel to allow adequate airflow to internal system components Installing inappropriate hard drives could result in an overtemperature condition The following situations inhibit your ability to hot plug a drive m If the hard drive contains the operating system and the operating system is not mirrored on another drive m If the hard drive cannot be logically isolated from the online operations of the server If your drive falls into one of these conditions you must power off th
157. the following kinds of faults a Environmental or configuration faults System configuration faults or temperature or voltage problems that might be caused by faulty FRUs power supplies fans or blower or by room temperature or blocked air flow to the server a POST detected faults Faults on devices detected by the power on self test diagnostics a PSH detected faults Faults detected by the Solaris Predictive Self healing PSH technology Use the showfaults command for the following reasons m To see if any faults have been diagnosed in the system m To verify that the replacement of a FRU has cleared the fault and not generated any additional faults Atthe sc gt prompt type the showfaults command The following showfaults command examples show the different kinds of output from the showfaults command Example of the showfaults command when no faults are present sc gt showfaults Last POST run THU MAR 09 16 52 44 2006 POST status Passed all devices No failures found in System a Example of the showfaults command displaying an environmental fault sc gt showfaults Last POST Run Wed Jul 18 11 44 47 2007 Post Status Passed all devices ID FRU Fault 0 SYS FANBDO FMO SP detected fault TACH at SYS FANBDO FM0 F1 has exceeded low non recoverable threshold Chapter 2 Server Diagnostics 2 17 2 95 2 3 6 a Example showing a fault that was detected by POST These kinds of
158. the slide rails lock into the maintenance position Removing a Server From the Rack The server must be removed from the rack to remove or install the following components Motherboard Power distribution board Power supply backplane Sun SPARC Enterprise T5220 server Paddle card Disk cage Hard drive backplane Front panel light pipe assemblies Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 Caution If necessary use two people to dismount and carry the chassis 1 Disconnect all the cables and power cords from the server 2 Extend the server to the maintenance position See Section 3 6 Extending the Server to the Maintenance Position on page 3 6 3 Press the metal lever that is located on the inner side of the rail to disconnect the cable management arm CMA from the rail assembly FIGURE 3 2 The CMA is still attached to the cabinet but the server chassis is now disconnected from the CMA Chapter 3 Preparing to Service the System 3 9 FIGURE 3 2 Metal Lever and Cable Management Arm Caution If necessary use two people to dismount and carry the chassis 4 From the front of the server pull the release tabs forward and pull the server forward until it is free of the rack rails FIGURE 3 3 A release tab is located on each rail 3 10 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 FIGURE 3 3 Release Tabs and Slide Assembly 5 Set t
159. tion about an individual FRU or for all the FRUs Note By default the output of the showfru command for all FRUs is very long 2 20 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 At the sc gt prompt enter the showfru command In CODE EXAMPLE 2 2 the showfru command is used to get information about the motherboard MB CODE EXAMPLE 2 2 showfru sc gt showfru SYS MB SYS MB container SEGMENT FL Configured_ LevelR Configured_LevelR UNIX_Timestamp32 Thu Jun 7 20 12 17 GMT 2007 Configured_ Configured_ Configured_ SEGMENT FD Ins Ins Install 2007 Ins Ins Ins Ins Ins Ins tallationR tallationR ationR tallationR tallationR tallationR tallationR tallationR tallationR LevelR Sun_Part_No 5412153 LevelR Configured_Serial_No BBX053 LevelR Initial_HW_Dash_Level 02 1 iterations 0 0 O O OOOO UNIX_Timestamp32 Thu Jun 21 19 37 57 GMT Fru_Path SYS MB Parent_Part_Number 5017813 Parent_Serial_Number 110508 Parent_Dash_Level 01 System_Id 0721BBB050 System_Tz 0 Chapter 2 Server Diagnostics 2 21 2 4 2 4 1 Running POST Power on self test POST is a group of PROM based tests that run when the server is powered on or reset POST checks the basic integrity of the critical hardware components in the server CPU memory and I O buses If POST detects a faulty comp
160. to Blue This LED is lit to indicate that a power Remove p is supply can be removed safely during a hot swap operation 2 Fault Amber This LED is lit when the power supply is AN faulty 3 AC Green This LED is lit when the power supply is Present plugged in and AC power is available regardless of system power state 4 6 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 The front and rear panel Service Required LEDs are also lit if the system detects a power supply fault 4 5 Hot Plugging a Hard Drive 4 5 1 Removing a Hard Drive Removing a hard drive from the server is a three step process You must first identify the drive you wish to remove unconfigure that drive from the server and then manually remove the drive from the chassis Note See Section 4 8 Reference for Hard Drive Configuration on page 4 21 for information about identifying hard drives Perform the following process to remove a hard drive 1 At the Solaris prompt issue the cfgadm al command to list all drives in the device tree including drives that are not configured Type Chapter 4 Replacing Hot Pluggable and Hot Swappable Components 4 7 cfgadm al This should identify the Ap_id for the hard drive you wish to remove as in CODE EXAMPLE 4 1 CODE EXAMPLE 4 1 Sample Ap_id Output Ap_id Type Receptacle Occupant Condition co scsi bus connected configured unknown c0 dsk c0t0d0 disk co
161. to the boot command Performs a poweroff followed by poweron The f option forces an immediate powerof otherwise the command attempts a graceful shutdown Powers off the host server The y option enables you to skip the confirmation question The option forces an immediate shutdown Powers on the host server Using the c option executes a console command after completion of the poweron command Chapter 2 Server Diagnostics 2 15 TABLE 2 3 ALOM CMT Command Service Related ALOM CMT Commands Continued Description removefru PS0 PS1 reset y c resetsc y setkeyswitch y normal stby diag locked setlocator on off showenvironment showfaults v showfru g lines s d FRU showkeyswitch showlocator showlogs b lines e lines v g lines p logtype r p showplat form v Indicates if it is okay to perform a hot swap of a power supply This command does not perform any action but it provides a warning if the power supply should not be removed because the other power supply is not enabled Generates a hardware reset on the host server The y option enables you to skip the confirmation question The c option executes a console command after completion of the reset command Reboots the service processor The y option enables you to skip the confirmation question Sets the virtual keyswitch The y option enables you to skip the confirmation questi
162. ual August 2007 FIGURE 3 4 Removing the Top Cover Sun SPARC Enterprise T5120 server shown Sun SPARC Enterprise T5220 server is similar Chapter 3 Preparing to Service the System 3 13 3 14 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 CHAPTER 4 Replacing Hot Pluggable and Hot Swappable Components This chapter describes how to replace the hot swappable and hot pluggable components in the Sun SPARC Enterprise T5120 and Sun SPARC Enterprise T5220 servers The following topics are covered Section 4 1 Devices That are Hot Pluggable or Hot Swappable on page 4 1 Section 4 2 About the Hard Drives on page 4 2 Section 4 3 About the Fan Modules on page 4 4 Section 4 4 About the Power Supplies on page 4 5 Section 4 5 Hot Plugging a Hard Drive on page 4 7 Section 4 6 Hot Swapping a Fan Module on page 4 13 Section 4 7 Hot Swapping a Power Supply on page 4 16 Section 4 8 Reference for Hard Drive Configuration on page 4 21 Section 4 9 Reference for Fan Module Configuration on page 4 23 Section 4 10 Reference For Power Supply Configuration on page 4 24 4 1 Devices That are Hot Pluggable or Hot Swappable Hot pluggable devices are those devices that you can remove and install while the server is running but you must perform administrative tasks before or after installing the hardware for example mounting a hard drive In
163. ulty FB DIMMs will be indicated with a corresponding amber fault LED on the motherboard Tip Make a note of the faulty FB DIMM location so that you can install the replacement FB DIMM in the same location Note For memory configuration information see Section 5 8 Reference for FB DIMM Configuration on page 5 30 5 4 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 5 1 3 10 11 Push down on the ejector tabs on each side of the FB DIMM until the FB DIMM is released FIGURE 5 1 Grasp the top corners of the faulty FB DIMM and remove it from the server Place the FB DIMM on an antistatic mat Repeat Step 8 through Step 10 to remove any additional FB DIMMs Installing FB DIMMs Caution Ensure that all power is removed from the server before removing or installing FB DIMMs or damage to the FB DIMMs might occur You must disconnect the power cables from the system before performing this procedure 1 Unpackage the replacement FB DIMMs and place them on an antistatic mat Tip See Section 5 8 Reference for FB DIMM Configuration on page 5 30 for information about configuring the FB DIMMs Ensure that the ejector tabs are in the open position Line up the replacement FB DIMM with the connector FIGURE 5 1 Align the FB DIMM notch with the key in the connector This ensures that the FB DIMM is oriented correctly Push the FB DIMM into the connector until
164. ust 2007 safety symbols 3 2 sanity check for hardware components 2 26 sc_servicemode parameter 6 23 SCC module and host ID 1 8 and Mac addresses 1 8 FRU name A 5 A 13 installing 5 24 migrating to new motherboard 1 8 removing 5 24 sensors temperature 1 7 serial management port pinouts B 2 serial number chassis 3 4 obtaining using the showplatform command 3 4 serial port DB 9 pinouts B 4 service processor see Integrated Lights Out Management ILOM service processor prompt 3 5 Service Required system LED about 1 13 cleared by enablecomponent command 2 31 interpreting to diagnose faults 2 8 2 9 triggered by fan fault 4 13 triggered by ILOM 2 10 triggered by power supply fault 4 7 triggered by temperature event 1 7 set keyswitch command 5 11 setcsn command 6 16 6 22 setdate command 5 24 setkeyswitch parameter 2 16 2 25 5 7 setlocator command 1 13 1 17 2 16 3 7 setscn command A 7 A 15 showcomponent command 2 38 2 39 showenvironment command 2 16 2 18 showfaults command and Service Required LED 1 13 1 17 2 9 description and examples 2 17 syntax 2 16 troubleshooting with 2 5 using to check for faults 2 4 using to diagnose FB DIMMs 5 6 using to identify fan module faults 4 13 using to verify successful FB DIMM replacement 5 8 showfru command 2 16 2 20 showkeyswitch command 2 16 showlocator command 2 16 showlogs command 2 16 showplatformcommand 2 16 3 4 6 23 shutdow
165. ve locations Release the DVD USB module from the hard drive backplane Use the finger indent in the hard drive bay below the DVD USB module to extend the release tab 6 2 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 FIGURE 6 1 Removing the DVD USB Module Sun SPARC Enterprise T5120 6 Slide the DVD USB module out of the hard drive cage 7 Place the module on an antistatic mat 6 1 2 Installing the DVD USB Module 1 Slide the DVD USB module into the front of the chassis until it seats Chapter 6 Servicing Infrastructure Boards and Components 6 3 FIGURE 6 2 Installing the DVD USB Module Sun SPARC Enterprise T5120 2 Slide the pull tab back into the system 3 Install the hard drive you removed during the DVD USB module removal procedure 4 Plug in the power cords See Section 7 4 Connecting Power Cords to the Server on page 7 5 5 Power on the server See Section 7 5 Powering On the Server on page 7 5 6 2 Servicing the Fan Power Boards You must remove both fan power boards in order to access the paddle card You must also remove both fan power boards to access the hard drive data cables in the Sun SPARC Enterprise T5220 server 6 4 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 6 2 1 Removing a Fan Power Board 1 Power off the server See Section 3 4 Powering Off the Server on page 3 4 Disconnect the power
166. ver a series of mushroom standoffs in the floor of the chassis 2 Slide the PDB bus bar assembly to the right until it plugs into the paddle card Chapter 6 Servicing Infrastructure Boards and Components 6 19 FIGURE 6 14 Installing the Power Distribution Board Sun SPARC Enterprise T5120 server 3 Install the No 2 Phillips screw to secure the PDB to the chassis 4 Sun SPARC Enterprise T5220 server Attach the four No 2 Philips screws securing the PDB to the power supply backplane 6 20 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 FIGURE 6 15 Installing the Power Distribution Board Sun SPARC Enterprise T5220 server 5 Sun SPARC Enterprise T5220 server Connect the power supply backplane ribbon cable to its plug on the PDB 6 Connect the top cover interlock cable to the power distribution board 7 Sun SPARC Enterprise T5120 server Install the power supplies Slide each power supply into its bay until it locks into place Chapter 6 Servicing Infrastructure Boards and Components 6 21 FIGURE 6 16 Installing a power supply Sun SPARC Enterprise T5120 server 8 Install the motherboard assembly See Section 5 7 2 Installing the Motherboard Assembly on page 5 28 Note After replacing the power distribution board and powering on the system you must run the setcsn command on the ALOM CMT console to set the electronically readable chassis serial number The following ste
167. ver from the rack Caution The server is heavy Two persons are required to remove it from the rack Caution This procedure requires that you handle components that are sensitive to electrostatic discharge This discharge can cause server components to fail To avoid this problem ensure that you follow the antistatic practices as described in Section 3 8 Performing Electrostatic Discharge Antistatic Prevention Measures on page 3 11 Removing the Motherboard Assembly 1 Power off the server See Section 3 4 Powering Off the Server on page 3 4 2 Remove the server from the rack Place the server on a hard flat surface See Section 3 7 Removing a Server From the Rack on page 3 8 3 Attach an antistatic wrist strap See Section 3 8 Performing Electrostatic Discharge Antistatic Prevention Measures on page 3 11 4 Remove the top cover See Section 3 9 Removing the Top Cover on page 3 12 5 Remove the air baffle See Section 5 2 1 Removing the Air Baffle on page 5 12 5 26 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 6 Remove all PClIe XAUI riser assemblies See Section 5 3 1 Removing a PCle XAUI Riser on page 5 13 Note Make note of the location of expansion cards in PCle XAUI risers 0 and 1 7 Disconnect the motherboard to power distribution board ribbon cable 8 Disconnect the hard drive data cables a
168. wering Off the Server Service Processor Command Line 3 4 3 4 2 Powering Off the Server Graceful Shutdown 3 5 3 4 3 Powering Off the Server Emergency Shutdown 3 5 Disconnecting Power Cords from the Server 3 6 Extending the Server to the Maintenance Position 3 6 Removing a Server From the Rack 3 8 Performing Electrostatic Discharge Antistatic Prevention Measures 3 11 Removing the Top Cover 3 12 Replacing Hot Pluggable and Hot Swappable Components 4 1 4 1 4 2 Devices That are Hot Pluggable or Hot Swappable 4 1 About the Hard Drives 4 2 4 2 1 Hard Drive LEDs 4 3 Contents vii 4 3 About the Fan Modules 4 4 4 3 1 About Sun SPARC Enterprise T5120 Server Fans 4 4 4 3 2 About Sun SPARC Enterprise T5220 Server Fans 4 4 4 3 3 Fan Module LEDs 44 4 4 About the Power Supplies 4 5 4 4 1 Power Supply LEDs 4 6 4 5 Hot Plugging a Hard Drive 4 7 4 5 1 Removing a Hard Drive 4 7 4 5 2 Installing a Hard Drive 4 10 4 6 Hot Swapping a Fan Module 4 13 4 6 1 Removing a Fan Module 4 13 4 6 2 Installing a Fan Module 4 14 4 7 Hot Swapping a Power Supply 4 16 4 7 1 Removing a Power Supply 4 16 4 7 2 Installing a Power Supply 4 19 4 8 Reference for Hard Drive Configuration 4 21 4 8 1 Sun SPARC Enterprise T5120 Server Hard Drive Locations 4 21 4 8 2 Sun SPARC Enterprise T5220 Server Hard Drive Locations 4 22 4 9 Reference for Fan Module Configuration 4 23 4 9 1 Sun SPARC Enterprise T5120 Fan Module Locations 4 23 4 9 2 Sun SPARC Enterpris
169. xercises the system provides hardware validation and discloses possible faulty components with recommendations for repair The LEDs ILOM Solaris OS PSH and many of the log files and console messages are integrated For example a fault detected by the Solaris software displays the fault logs it passes information to ILOM where it is logged and depending on the fault might light one or more LEDs The diagnostic flow chart in FIGURE 2 1 and TABLE 2 1 describes an approach for using the server diagnostics to identify a faulty field replaceable unit FRU The diagnostics you use and the order in which you use them depend on the nature of the problem you are troubleshooting so you might perform some actions and not others The flow chart assumes that you have already performed some troubleshooting such as verification of proper installation and visual inspection of cables and power and possibly performed a reset of the server refer to the Sun SPARC Enterprise T5120 and T5220 Servers Installation Guide and Sun SPARC Enterprise T5120 and T5220 Servers Adminstration Guide for details FIGURE 2 1 is a flow chart of the diagnostics available to troubleshoot faulty hardware TABLE 2 1 has more information about each diagnostic in this chapter 2 2 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 FIGURE 2 1 Faulty hardware suspected Identify faulty FRU from the fault message and rep
170. y the fault has cleared Chapter 2 Server Diagnostics 2 33 1 Check the event log using the fmdump command with v for verbose output CODE EXAMPLE 2 12 Output from the fmdump v Command TIME Problem in Affects FRU Location fmdump v u d940ac2 d21e c94a 258 f 8a9bb69d05b UUID SUNW MSG ID Jul 31 12 47 42 2007 fd940ac2 d21le c94a f258 f8a9bb69d05b SUN4V 8000 JA 100 fault cpu ultraSPARC T2 misc_regs cpu cpuid 16 serial 5D67334847 cpu cpuid 16 serial 5D67334847 he serial 101083 part 541215101 motherboard 0 MB In CODE EXAMPLE 2 12 a fault is displayed indicating the following details m Date and time of the fault Jul 31 12 47 42 2007 a Universal Unique Identifier UUID This is unique for every fault d940ac2 d21e c94a 258 f8a9bb69d05b m Sun message identifier which can be used to obtain additional fault information SUN4V 8000 JA m Faulted FRU The information provided in the example includes the part number of the FRU part 541215101 and the serial number of the FRU serial 101083 The Location field provides the name of the FRU In CODE EXAMPLE 2 12 the FRU name is MB meaning the motherboard Note fmdump displays the PSH event log Entries remain in the log after the fault has been repaired 2 Use the Sun message ID to obtain more information about this type of fault a Ina browser go to the Predictive Self Healing Knowledge Article web site http
171. you removed to service the PCle XAUI cards 9 Connect all power cables See Section 7 4 Connecting Power Cords to the Server on page 7 5 5 4 Servicing PCle XAUI Cards See Section 5 9 Reference for PCIe and XAUI Card Configuration on page 5 35 for PCle XAUI card configuration guidelines Chapter 5 Servicing Motherboard Components 5 17 5 4 1 Caution This procedure requires that you handle components that are sensitive to static discharge This sensitivity can cause the component to fail To avoid this problem ensure that you follow antistatic practices as described in Section 3 8 Performing Electrostatic Discharge Antistatic Prevention Measures on page 3 11 Caution Ensure that all power is removed from the server before removing or installing expansion cards You must disconnect the power cables before performing this procedure Removing PCle and XAUI Cards 1 Locate the PCIe XAUI card that you want to remove and note its corresponding riser board See Section 1 4 About the Rear Panel on page 1 14 for more information about PCle XAUI slots and their locations 2 If necessary make a note of where the PCIe XAUI cards are installed 3 Unplug all data cables from the card Note the location of all cables for reinstallation later 4 Remove the riser board See Section 5 3 Servicing PCle XAUI Risers on page 5 13 5 Carefully remove the PClIe XAUI card from the ri
172. ystem cooling do not install a replacement fan module anywhere other than in the affected slot 1 With the top cover door open install the replacement fan module into the server FIGURE 4 5 The fan modules are keyed to ensure they are installed in the correct orientation 4 14 Sun SPARC Enterprise T5120 and T5220 Servers Service Manual August 2007 FIGURE 4 6 Installing a Fan Module 2 Apply firm pressure to fully seat the fan module 3 Verify that the Fan Fault LED on the replaced fan module is not lit 4 Close the top cover door 5 Verify that the system Fan Fault LED Service Required LEDs and the individual fan module Fault LED are not lit In addition use the showfaults command to verify proper operation See Section 2 3 4 Running the showfaults Command on page 2 17 Note See Section 1 2 Chassis Overview on page 1 8 for more information about identifying and interpreting system LEDs Chapter 4 Replacing Hot Pluggable and Hot Swappable Components 4 15 4 7 Hot Swapping a Power Supply 4 7 1 Removing a Power Supply Caution Hazardous voltages are present To reduce the risk of electric shock and danger to personal health follow the instructions 1 Identify which power supply 0 or 1 requires replacement A lit amber Fault LED on a power supply indicates that a failure was detected In addition the showfaults command indicates which power supply is faulty See Section 2 3 4

Sun SPARC Enterprise T5120 and T5220 Servers Service Manual

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