National Convention Centre 2015 Exhibition and Service Manual
Contents
1. Wir NATIONAL CONVENTION CENTRE canberra Where the nation meets National Convention Centre 2015 Exhibition and Service Manual Valid to 31 December 2015 31 Constitution Avenue Canberra ACT 2601 PO Box 1013 Civic Square ACT 2608 P 61 2 6276 5200 F 61 2 6276 5276 WWW nccc com au 2015 Exhibitor Manual Villi NATIONAL CONVENTION CENTRE canberra Where the nation meets Please note All information in this document is current at the time of printing and may be subject to change at the discretion of the National Convention Centre Management Index Introduction Contact Details Workplace Health and Safety Custom Build Booth Audio Visual Catering Food and Beverage Accounts Access to the National Convention Centre Exhibition Hall Specifications Ballroom Specifications Car Park Rigging Scissor Lift and Boom Lift Banners and Signs Electrical Equipment Fire Safety and Dangerous Substances LPG use on Exhibitor Stands Animals Smoke Detector Isolation Vehicles and other Machinery ODODODWWDAONNNNDAAUNUUUNA LH AUU Insurance Disclaimer Delivery Collection storage 10 Community Involvement 11 Giveaways and prize draws 11 ORDER FORMS Account Details 12 Stand Cleaning 13 Car Park 14 Lifting Equipment Hire 15 Audio Visual 16 Phone Line 17 Internet 18 Equipment Hire 19 Stand Catering 20 21 Coffee Cart 22 Delivery Docket 23 OTHER INFORMATION Location Map 24 Floor Plans 25 Page 2 of2. 1013 Civic Square ACT 2608 Fax 612 6276 5276 Visa and MasterCard payments incur a merchant service fee of 1 5 American Express Diners and JCB payments incur a merchant service fee of 396 which will be added to the total amount payable Payments made in cash by company cheque or by direct deposit do not incur a service fee Page 15 of 25 2015 Exhibitor Manual Wh Name NATIONAL CONVENTION CENTRE Canberra Where the nation meets STAGING CONNECTIONS Audio Visual Order Form Exhibition Conference Name Event Date Stand Number Contact Name on Day Company Name Address Telephone Fax Email For a complete range of Audio Visual equipment please contact Staging Connections Manager Nicholas Cossart 02 6257 6786 or email NCossart stagingconnections com Data Display Equipment Quantity Each Day Delivery and Set up fee Number of days Cost Sony 46in LCD Screen amp Stand 420 00 160 00 T430 Lenovo Laptop 225 00 40 00 LG 24in LCD Monitor 155 00 40 00 Total Charges Staging Connections office is located on the ground floor of the National Convention Centre staff are available to provide recommendations or if technical difficulties arise throughout your event For outside business hours please contact the National Convention Centre on 61 2 6276 5200 Please Note All exhibitors requests must be ordered 10 days prior
3. 25 E S ee Oe 2015 Exhibitor Manual Villi NATIONAL CONVENTION CENTRE canberra Where the nation meets Introduction Welcome to the National Convention Centre The National Convention Centre is owned by the Australian Capital Territory Government and operated by InterContinental Hotels Group This Exhibitor Information and Services Manual has been designed with the intention of making your experience at the National Convention Centre as smooth as possible This manual includes all the necessary information rules and regulations locality maps forms and delivery dockets to ensure that your participation in the exhibition is successful To ensure all your requirements are met please read all the information contained in this manual and complete the forms where appropriate The Service Request Forms should be completed and returned to the National Convention Centre with payment prior to the commencement of the exhibition as stipulated in the forms All forms will be processed only after payment and forms have been received Our Details If you have any further queries about the venue or the exhibition please do not hesitate to contact our Events Team at the National Convention Centre Events Administrator National Convention Centre PO Box 1013 Civic Square ACT 2608 Telephone 61 2 6276 5200 Facsimile 61 2 6276 5276 Email ncc sales ihg com Page 3 of 25 E S ee Oe 2015 Exhibitor Manual Villi NATIONAL CONVE
4. authorise the National Convention Centre to process authorised charges to the above credit card Please Return to National Convention Centre Canberra PO Box 1013 Civic Square ACT 2608 Fax 612 6276 5276 Visa and MasterCard payments incur a merchant service fee of 1 596 American Express Diners and JCB payments incur a merchant service fee of 3 which will be added to the total amount payable Payments made in cash by company cheque or by direct deposit do not incur a service fee Oe ee Oe Page 17 of 25 2015 Exhibitor Manual Villi NATIONAL Internet Order Form CONVENTION Where the nation meets Exhibition Conference Name Name Event Date Stand Number Contact Name on Day Company Name Address Telephone Fax Email Wireless or Cabled Cost per unit Number required Multi user Cabled Cost please tick Or Wireless 30 minutes 5 00 50mb Single user only Wireless only 1 hour 10 00 100mb Single user only Wireless only 6 hours 40 00 500mb 10 hours 50 00 1gb 1 day code 70 00 2gb 2 day code 160 00 5gb 3 day code 210 00 7gb 4 day code 280 00 10gb 5 day code 350 00 14gb Cable Set up fee 70 00 Total Charges A cable set up fee is required with all cabled internet requests A cabled or multi user internet connection will conclude at end of time limit A wireless internet connecti
5. invoice will be issued once the goods and service have been delivered e refunds will be given if the service is cancelled within 3 days prior to the event or the service is not used e All prices quoted are inclusive of GST Goods and Services Tax e Prices maybe subject to change at the discretion of the Management Payment Details Credit Card Number Expiry Date Bankcard Mastercard Visa Diners card American Express Card holder name Signature I hereby authorise the National Convention Centre to process authorised charges to the above credit card Please Return to National Convention Centre Canberra PO Box 1013 Civic Square ACT 2608 Fax 612 6276 5276 Visa and MasterCard payments incur a merchant service fee of 1 596 American Express Diners and JCB payments incur a merchant service fee of 3 which will be added to the total amount payable Payments made in cash by company cheque or by direct deposit do not incur a service fee Page 14 of 25 2015 Exhibitor Manual Villi NATIONAL CONVENTION CENTRE canberra Lifting Equipment Hire Order Form Exhibition Conference Name Name Event Date Stand Number Contact Name on Day Company Name Address Telephone Fax Email Operators Name Ticket License No Lifting Equipment Rate Dates Times Required Total Forklift and licensed driver per day Please call NCC for preferred supplier Scissor Lif
6. line access through PABX by dialling 0 plus call costs Analogue Phone fax line 150 00 line access through PABX by dialling 0 plus call costs ISDN 3 x 128 kbit s lines available 200 00 plus call costs Eftpos lines no indial capabilities 150 00 Require 0 dial set up in Eftpos machine prior to plus call costs arrival Total Charges incl GST Please Note e You will need to provide a terminal adaptor interface from the Network Terminator to your equipment PC or equivalent for ISDN lines e equipment is on a hire basis and prices include hire installation removal insurance and GST The cost for all telephone lines is for the line only This does not include configuration of PC All exhibitors requests must be ordered 10 days prior to the start of an event to allow time for installation and delivery Pre payment must accompany this form for goods services to be provided Exhibitor Conference requests ordered less than 10 days prior to the start of an event will incur a 2096 late surcharge fee All orders will be processed once payment and forms have been received A tax invoice will be issued once the goods and service have been delivered e refunds will be given if the service is cancelled within 3 days prior to the event or the service is not used Payment Details Credit Card Number Expiry Date Bankcard Mastercard Visa Diners card American Express Card holder name Signature I hereby
7. that exhibitors using a courier service book a pick up time with the courier company of your choice prior to bump out time e Consignment notes should be organised prior to the end of the event Please note that Centre staff cannot sign the dangerous goods declaration customs form e If goods need to be collected urgently please advise the Centre to discuss how we can help you Storage Goods will only be accepted two working days prior to an event Any goods that arrive more than two working days prior to the event the Centre has the right to decline the delivery Materials for packaging crates boxes etc should be labelled and removed from the premises during exhibition open hours Packing materials may only be stored at your stand if they are out of sight and must be contained within the booth area Once the event has concluded all goods should be removed from the Centre by the next working day If you have any delays in pick up please notify the Centre E S ee Oe Page 10 of 25 2015 Exhibitor Manual Villi NATIONAL CONVENTION CENTRE canberra Community Involvement there the At the National Convention Centre we play an active role in the community and everyone is invited to participate and make a difference You can help us by donating surplus promotional items such as satchels note pads caps t shirts pens water bottles balls etc We organise delivery of these items to orphanages and schools in Nepal Ind
8. Card Number Expiry Date Bankcard Mastercard Visa Diners card American Express Card holder name Signature I hereby authorise the National Convention Centre to process authorised charges to the above credit card Please Return to National Convention Centre Canberra PO Box 1013 Civic Square ACT 2608 Fax 612 6276 5276 Visa and MasterCard payments incur a merchant service fee of 1 5 American Express Diners and JCB payments incur a merchant service fee of 3 which will be added to the total amount payable Payments made in cash by company cheque or by direct deposit do not incur a service fee Vug gvy Page 22 of 25 2015 Exhibitor Manual Villi NATIONAL CONVENTION CENTRE canberra Del ive ry Doc ket Where the nation meets DELIVER TO NATIONAL CONVENTION CENTRE 31 CONSTITUTION AVE CANBERRA ACT 2601 COMPANY NAME EVENT NAME DATE OF EVENT ROOM STAND NUMBER SENDERS CONTACT NAME SENDERS CONTACT PHONE NUMBER RECEIVERS CONTACT NAME RECEIVERS CONTACT PHONE NUMBERS PALLET OF ITEM OF DESCRIPTION OF GOODS PLEASE CIRCLE e Organiser Goods e Satchel Materials e Exhibition Goods PLEASE AFFIX THIS LABEL TO ANY MATERIALS BEING SENT TO THE NATIONAL CONVENTION CENTRE Goods will only be accepted between the hours of 8am and 4pm Mon Fri two 2 working days prior to the event Page 23 of 25 Vug gvy 2015 Exhibitor Manual Villi NATIONAL CONVENTION CENTRE canberra Wher
9. NTION CENTRE canberra Workplace Health and Safety sere Any contractors working on site will need to provide copies of both Workers Compensation and Public Liability certificates for all contractors These need to be provided to the venue five 5 working days prior to the event All contractors subcontractors and production companies must undergo a site induction process with the National Convention Centre prior to commencing any work All Event Organisers their exhibitors contractors subcontractors and other associated staff are to comply with the Workplace Health and Safety requirements of the National Convention Centre This compliance includes familiarisation with the fire and evacuation procedures which are established for the National Convention Centre Anyone not adhering to these requirements may be asked to stop work and consultation may be required before further work can continue All contractors and sub contractors must review comply and acknowledge our Workplace Health and Safety policies and procedures before work can commence on site All workers performing duties on site are required to attend a short induction outlining the venue evacuation procedures and general Workplace Health and Safety standards The following procedures and requirements are to be adhered to by all contractors working on the premises of the National Convention Centre regardless of whether they are providing services directly to the Nati
10. celled within 3 days prior to the event or the service is not used e All prices quoted are inclusive of GST Goods and Services Tax Payment Details Credit Card Number Expiry Date Bankcard Mastercard Visa Diners card American Express Card holder name Signature I hereby authorise the National Convention Centre to process authorised charges to the above credit card Please Return to National Convention Centre Canberra PO Box 1013 Civic Square ACT 2608 Fax 612 6276 5276 Visa and MasterCard payments incur a merchant service fee of 1 5 American Express Diners and JCB payments incur a merchant service fee of 3 which will be added to the total amount payable Payments made in cash by company cheque or by direct deposit do not incur a service fee Page 19 of 25 2015 Exhibitor Manual Stand Catering Account Form Exhibition Conference Name Ili NATIONAL CONVENTION CENTRE canberra Where the nation meets Name Event Date Stand Number Contact Name on Day Company Name Address Telephone Fax Email The National Convention Centre has put together a list of food and beverage items that can be pre ordered and consumed at the stands during an exhibition Item Price Sunday amp Quantity Date amp Total public holiday Time price Assortment of Drumstick Icecream C
11. e building overnight to the loading dock for overnight storage e Security and provision of storage facilities at designated areas is the responsibility of the Event Organiser e All installations must be tested for leaks prior to each operational period by an approved sniffer device e g AGL snoop or by electronic detectors e An appropriate fire extinguisher must be present on every stand where LPG is being used e Arisk assessment must be completed a minimum of 3 days prior to the event and after which consent may be granted by the National Convention Centre Animals No animals birds fish etc with the exception of Guide Dogs are permitted in the Centre at any time except as an approved exhibit or as part of an approved activity or approved performance requiring the use of animals Such animals that are permitted must be under control in a pen or on a leash and at all times remain the full responsibility of the exhibitor Written approval must be obtained prior to any animal other than Seeing Eye dogs entering the Centre Permission must be sought to leave an animal on site overnight Smoke Detector Isolation Please be aware that smoke detectors are in place throughout the Exhibition Hall Items such as helium balloons smoke steam and vapour may trigger this device Therefore it is imperative that you advise your Event Coordinator prior to arrival at the Centre and arrange for Smoke Detector Isolation if necessary at a co
12. e ordered 10 days prior to the start of an event to allow time for installation and delivery Pre payment must accompany this form for goods services to be provided Exhibitor Conference requests ordered less than 10 days prior to the start of an event will incur a 20 late surcharge charge fee All orders will be processed once payment and forms have been received A tax invoice will be issued once the goods and service have been delivered No refunds will be given if the service is cancelled within 3 days prior to the event or the service is not used All prices quoted are inclusive of GST Goods and Services Tax e Prices maybe subject to change at the discretion of the Management Payment Details Credit Card Number Expiry Date Bankcard Mastercard Visa Diners card American Express Card holder name Signature I hereby authorise the National Convention Centre to process authorised charges to the above credit card Please Return to National Convention Centre Canberra PO Box 1013 Civic Square ACT 2608 Fax 612 6276 5276 Visa and MasterCard payments incur a merchant service fee of 1 5 American Express Diners and JCB payments incur a merchant service fee of 3 which will be added to the total amount payable Payments made in cash by company cheque or by direct deposit do not incur a service fee Page 21 of 25 2015 Exhibitor Manual Villi Coffee Cart Order Form NATIONAL CONVENTION CENTRE canber
13. e the nation meets Location Map National Convention Centre Page 24 of 25 E F ee Oe 2015 Exhibitor Manual NATIONAL CONVENTION Floor Plan Ground Floor CITY WALK ENTRANCE FROM CROWNE PLAZA AND CBD SUTHERLAND B EXHIBITION HALL TERRACE m NICHOLLS THEATRETTE D THEATRETTE e MENZIES LOADING DOCK EXHIBITION HALL BRADMAN THEATRETTE CENTRE MANAGEMENT CORANDERRK STREET KITCHEN UNDER COVER 11 CAR PARK Tm ELECTRONIC BILLBOARD MAIN ENTRANCE CONSTITUTION AVENUE First Floor EXECUTIVE KITCHEN BALLROOM ROON ROYAL THEATRE DERWENT FITZROY SWAN TORRENS ROOM ROOM ROOM ROOM i 1111 i 2 LET S Page 25 of 25
14. equired to move their vehicles to the car park after unloading their car The loading dock and terrace at the National Convention Centre is for loading and unloading only The general goods loading dock is open from 8 00am to 16 00 closed on public holidays The Exhibition Hall loading dock is open depending on the approved event bump in bump out schedule Under no circumstances are vehicles to be left unattended on the terrace area or on the loading dock for a period of over 30 minutes Please note clients should be aware The National Convention Centre does not have a forklift on site Car Parking Paid parking for 350 cars with internal lift access from entry level is available underneath the National Convention Centre The entrance height of the car park is 1 9m Pre paid parking is available at Reception in the Main Foyer Exit tickets may be obtained by completing the exhibitor services request form attached and returning it to the National Convention Centre with full payment at least 10 working days prior to your event Alternatively voucher public parking is available across the road from the Centre If you have a large vehicle please contact the Centre prior to the event to discuss alternate arrangements Under no circumstances are exhibitors permitted to park in or around the Centre other than in the designated spaces provided These areas are regularly patrolled by Government parking inspectors Rigging Licensed riggers required to pe
15. ia Zambia and South East Asia If you are able to contribute please notify Reception and label goods with Orphanage Appeal during the exhibition move out Give aways and prize draws at conferences events and exhibitions in the ACT When an exhibitor gives away a prize at the stand this is classified as a lottery When a conference or meeting gives a prize to someone attending this is classified as a lottery When a seminar or function gives away a lucky door prize this is classified as a lottery The guidelines specify that whenever there is an element of chance or a combination of skill and chance the draw is classified as a lottery and a permit must be obtained even if the prize has a very low or nil value Usually any kind of draw names out of a hat business cards out of a bowl lucky door prize etc requires a permit An information sheet and application are available on the ACT Gambling and Racing Commission website There is a fee for the permit currently approximately 64 for prizes up to 1 000 and approximately 123 for prizes of 1 001 2 500 A minimum of seven working days is required to get a permit If you are caught conducting a lottery without a permit a fine may apply The fine applies to the person organisation conducting the lottery and may apply to the Centre A permit is NOT required e If everyone who enters wins or is given the same prize eg door gift corporate gift e If there is any element of ski
16. ll attached to the awarding of the prize even token skill such as a guessing game colouring in competition ring toss answer a question etc e If no one from the ACT is eligible to enter and the lottery was not publicised in the ACT these rules are there to protect ACT residents e If the prize is a rebate or discount on fees paid or conference costs In all other cases a permit is required For more information and application forms go to the Commission s website www gamblingandracing act gov au and click on the lotteries section Page 11 of 25 Vug gvy 2015 Exhibitor Manual Villi NATIONAL CONVENTION CENTRE canberra Where the nation meets National Convention Centre Account Details Please be advised that the following account details should be used for any EFT payments to the National Convention Centre Canberra Trading Name National Convention Centre Account Title INTERCONTINENTAL HOTELS GROUP AUSTRALIA PTY LIMITED Bank Name Westpac Branch Westpac St Leonards NSW BSB Number 032 297 Account Number 221 416 Intl Swift Code WPACAU2S Please indicate on each order form if an EFT payment has been made and your reference Page 12 of 25 2015 Exhibitor Manual Villi NATIONAL CONVENTION CENTRE canberra Stand Cleaning Order Form Exhibition Conference Name Event Date Stand Number Contact Name on Day Company Name Address Teleph
17. lli NATIONAL CONVENTION CENTRE canberra Where the nation meets Catering Food and Beverage Accounts For the convenience of exhibitors we have put together some suggestions for food and beverage on the catering form located on page 20 which can be pre ordered and consumed at various exhibition booths during an exhibition Please complete the account form and sign and return no later than ten 10 working days prior to the event The National Convention Centre has the sole catering rights to all food and beverage products Exhibitors are not permitted to bring any food and beverage into the venue from outside caterers or suppliers All alcoholic beverages served to centre guests must be served by RSA certified staff These may be supplied by the exhibitor certification must be presented before arrival to venue or hired from the National Convention Centre at a cost to the exhibitor Access to National Convention Centre All Event Organisers must provide full particulars on exhibition bump in and bump out schedules including on site organisers exhibition contractor major shell scheme contractor freight forwarding company security company rigging contractor and electrical contractor On site event organisers main point of contact must have the capacity to make decisions and issue instructions to their staff on instruction from the National Convention Centre Duty Manager Only designated service entrances lifts and loading docks a
18. on will allow you to log in and out by shutting down the web browser giving you the specified amount of access time Please Note e All exhibitors requests must be ordered 10 days prior to the start of an event to allow time for installation and delivery e Pre payment must accompany this form for goods services to be provided e Exhibitor Conference requests ordered less than 10 days prior to the start of an event will incur a 20 late surcharge fee e All orders will be processed once payment and forms have been received A tax invoice will be issued once the goods and service have been delivered No refunds will be given if the service is cancelled within 3 days prior to the event or the service is not used e All prices quoted are inclusive of GST Goods and Services Tax Payment Details Credit Card Number Expiry Date Bankcard Mastercard Visa Diners card American Express Card holder name Signature I hereby authorise the National Convention Centre to process authorised charges to the above credit card Please Return to National Convention Centre Canberra PO Box 1013 Civic Square ACT 2608 Fax 612 6276 5276 Visa and MasterCard payments incur a merchant service fee of 1 596 American Express Diners and JCB payments incur a merchant service fee of 3 which will be added to the total amount payable Payments made in cash by company cheque or by direct deposit do not incur a service fee E S ee Oe Page 18 of 25 2015 E
19. onal Convention Centre or are working for an Event Organiser Failure to comply will place the contract entered by the InterContinental Hotels Group trading as the National Convention Centre Canberra and the Event Organiser in jeopardy High visibility vests and enclosed shoes must be worn at all times during bump in bump out and at any time whilst on the loading dock High visibility vests must be brought on site with the exhibitor or contractor All custom build booths must be pre approved by the National Convention Centre Canberra a plan of the custom build booth must be provided no later than thirty 30 working days prior to the event Gambling consumption of illicit substances or alcohol is strictly prohibited of all Event Organisers contractors sub contractors and production company staff during bump in and bump out Smoking is not permitted within the National Convention Centre Audio Visual Our audio visual partner is Staging Connections as a well established and experienced provider of technical and creative service Staging Connections will assist you with audio lighting data and vision requirements for your event and can also provide themeing video graphic and production support should you require Staging Connections Nicholas Cossart Event Staging Manager PO Box 1013 Civic Square ACT 2608 Telephone 61 2 6257 6786 Email NCossart stagingconnections com au E S ee Oe Page 4 of 25 2015 Exhibitor Manual Vi
20. one Fax Email If you require your stand to be vacuumed mopped and dusted prior to the opening or at the conclusion of each day a charge of 50 00 per hour applies Minimum of 1 hour applies Please complete the table below Dates Required Time Cost per day Total charges Please Note e Pre payment must accompany this form for goods services to be provided e Exhibitor Conference requests ordered less than 10 days prior to the start of an event will incur a 20 late surcharge fee e orders will be processed once payment and forms have been received A tax invoice will be issued once the goods and service have been delivered e refunds will be given if the service is cancelled within 3 days prior to the event or the service is not used e All prices quoted are inclusive of GST Goods and Services Tax e National Convention Centre is responsible for the cleaning of public areas foyers and exhibition aisles These areas are cleaned and rubbish bins emptied on a regular basis by the Centre staff Care will be taken in the cleaning of exhibitor stands however the Centre will not be held responsible for any damage to exhibitor or their contractor s stand furniture product or signage Payment Details Credit Card Number Expiry Date Bankcard Mastercard Visa Diners card American Express Card holder name Signature I hereby authorise the National Convention Cen
21. ones per piece 4 50 5 20 Ice Cream Freezer flat rate 150 00 150 00 Assortment of fruit smoothies per glass 4 50 5 20 Whole Fruit 10 pieces 16 00 18 40 Assorted cheese platter serves 10 people 65 00 74 75 Muffins Cupcakes per piece 4 50 5 20 Assorted Danish Pastries 10 pieces 20 00 23 00 Mini Croissants 10 pieces 15 00 18 75 Assorted Sushi 20 pieces 96 00 110 40 Bowl of potato chips serves 20 people 45 00 51 75 Bowl of mixed nuts serves 20 people 53 00 60 95 Spring rolls and samosa 20 pieces 53 00 60 95 Bowl of Mentos mints or lollies 1kg 21 00 24 15 Beverages Cans of soft drinks 4 50p can 4 80p can Peroni Beer 9 50p bottle 10 90p bottle Crown Lager Beer 9 00p bottle 10 35p bottle Fat Yak Beer 9 00p bottle 10 35p bottle Tatachilla Shiraz Cabernet Red Wine 6 50p glass 7 50p glass Tatachilla Chardonnay White Wine 6 50 p glass 7 50p glass Total Charges Please note alternative wine and beer available upon request All alcoholic beverages served to centre guests must be served by RSA certified staff These may be supplied by the exhibitor certification must be presented or hired from the National Convention Centre at a cost to the exhibitor E S ee Oe Page 20 of 25 2015 Exhibitor Manual Wh NATIONAL CONVENTION CENTRE Canberra Where the nation meets Stand Catering Form continued Please Note All exhibitors requests must b
22. p trays in place and must be provided by organiser e All keys for any vehicles on site must be signed in and signed out at the Centre reception i e show vehicles forklifts boom and scissor lifts for the duration of the time on site Insurance Exhibitors should also consult their own insurance companies for suitable coverage of their exhibition merchandise and displays in respect of e Insuring exhibits and contents of stands against loss and damage e Expenses incurred due to cancellation or postponement of the exhibition e Additional public liability Disclaimer Subject to any provision of the Trade Practices Act 1974 if applicable which cannot be excluded the National Convention Centre will not accept responsibility for damages or loss of goods and property left in the Centre prior to during or after an exhibition All goods and satchels belonging to clients must be claimed and removed from the Centre by the following working day The National Convention Centre reserves the right to inspect vehicles leaving the Centre during bump and bump out of an Exhibition Page 9 of 25 E ee Oe 2015 Exhibitor Manual Villi NATIONAL CONVENTION CENTRE canberra Deliveries Where the nation meets All exhibition goods being forwarded to the National Convention Centre should be marked with a delivery label refer to attached form page 23 Arrangements should be made for goods to arrive on the Exhibitor bump in day or up to two working da
23. ra Where the nation meets Exhibition Conference Name Name Event Date Stand Number Contact Name on Day Company Name Address Telephone Fax Email Hire of the coffee cart is 180 00 per hour at a minimum of 5 consecutive hours per day This includes 1 x barista coffee condiments and milk Day Date Start Finish Number of Price 180 x number of hours Time Time hours Total Charges Please Note e An additional barista 42 00 per hour Monday Friday 44 00 per hour Saturdays 59 00 per hour Sundays 60 per hour Public Holiday Minimum 5 hours e All coffee cart requests must be ordered 20 days prior to the start of an event to allow time for installation and delivery e Pre payment must accompany this form for goods services to be provided e Exhibitor Conference requests ordered less than 20 days prior to the start of an event will incur a 20 late surcharge charge fee e orders will be processed once payment and forms have been received A tax invoice will be issued once the goods and service have been delivered e refunds will be given if the service is cancelled within 3 days prior to the event or the service is not used e All prices quoted are inclusive of GST Goods and Services Tax e of beverages served Flat white Latte Long black Short black Decaffeinated Hot Chocolate Tea Payment Details Credit
24. re to be use for the transportation of materials Exhibition Hall Ground Floor Ceiling Heights Height of entrance to Exhibition Hall via loading dock bi fold doors 3 9m Height of entrance to Exhibition Hall via main foyer 2 47m Height of Exhibition Hall floor to ceiling trusses 9 0m Height of Exhibition Hall floor to underside of gallery 3 06m Exhibition Hall floor to ceiling 10 4m Area 2 000V Floor Loading 700kg M Ceiling Loading Details and ceiling diagrams provided upon request Power Floor pits 18 pits that house 2 x double 10 amp general purpose outlet 1x 15 amp outlet 3 phase outlets at specific locations Surrounding 9 x 32amp 3 phase outlets Walls 1 x 50amp 3 phase outlet Flooring Carpeted throughout E S ee Oe Page 5 of 25 2015 Exhibitor Manual Villi NATIONAL CONVENTION CENTRE canberra Where the nation meets Ballroom First Floor Ceiling Height 4 5m Area 650 M Floor Loading 500kg M distributed 360kg M concentrated Power Walls Ceiling Flooring Carpeted throughout Goods Lift Weight capacity 1428kg Lift door dimension 1900mm L x 1400mm W x 2100mm H Access for bump in amp bump out Main vehicle access to the Exhibitor Loading Area back of the Exhibition Hall at the National Convention Centre is via Constitution Avenue The height of the exhibitor loading dock is 4 2m All goods must be removed from the venue by the next working day Exhibitors guests are r
25. rform rigging work at the National Convention Centre will be asked to produce their high risk RB RI or RA tickets before they commence work Riggers must complete a hazard analysis and submit this to the Centre seven 7 working days prior to the work being undertaken oe ee Oe Page 6 of 25 2015 Exhibitor Manual Villi NATIONAL CONVENTION CENTRE canberra Where the nation meets Scissor Lift amp Boom Lift Arrangements can be made to hire a scissor lift or boom lift through the National Convention Centre Current operating tickets must be sighted before hire approval is granted Alternatively qualified staff may be hired to operate the lift Please note the boom lift can only be used when the exhibition is a build zone and prior to exhibitor access Current hire charges both with and without operators are available upon request Refer to order form on page 15 Banners and Signs The National Convention Centre can arrange to hang your banners and signs in accordance with organiser s requirements via Staging Connections This service must be arranged prior to arrival at the Centre For further information regarding banner hanging please contact Staging Connections on 61 2 6257 6786 Display and Set up e No structure can be fixed to the venue structure and must not interfere with adjacent stands No equipment fittings or materials may be placed in any aisle walkway in such a position that the access to any designa
26. st of 515 00 per day Please note that this service will be reinstated daily If the detectors are set off due to client or exhibitor negligence a charge will be passed on directly from the ACT Fire Brigade A minimum of seven 7 days notice is required for isolation A retrieval fee will also be charged to any exhibitor who has helium balloons released into the ceiling E S ee Oe Page 8 of 25 2015 Exhibitor Manual Villi NATIONAL CONVENTION CENTRE canberra Vehicles and Other Machinery sere Vehicles must be driven in and out of the building during bump and bump out of exhibition at walking pace Passenger or Non Exhibitor Vehicles are not to enter the building except in loading dock area and only under supervision of Centre staff e The weight load of the vehicle must be approved by the venue prior to the event e The integrity of the vehicle s fuel and oil system is to be inspected by the exhibitor or their nominated representative before it is permitted to enter the building e All display vehicles and machines must be inspected daily by the exhibitor whilst it is located in the building If a fuel system is found to be leaking the vehicle must be removed from the building for repairs to be carried out No motor in any vehicle or appliance may be started during an exhibition for demonstrations or any other purpose whilst within the Centre e All show cars and presentation cars must have oil dri
27. t per day 380 00 Scissor Lift per hour 60 00 Boom Lift per day 380 00 Boom Lift per hour 60 00 Total HU Ho Hon Hm He X Please Note e National Convention Centre does not have a Forklift on site All exhibitors requests must be ordered 10 days prior to the start of an event to allow time for installation and delivery Pre payment must accompany this form for goods services to be provided Exhibitor Conference requests ordered less than 10 days prior to the start of an event will incur a 20 late surcharge fee All orders will be processed once payment and forms have been received A tax invoice will be issued once the goods and service have been delivered No refunds will be given if the service is cancelled within 3 days prior to the event or the service is not used e All prices quoted are inclusive of GST Goods and Services Tax e All operators must produce their current relevant licenses before operating any of the above equipment Please attach a photocopy of your licence Ticket and photo ID and return with this order e lift above 14m requires a high risk licence Payment Details Credit Card Number Expiry Date Bankcard Mastercard Visa Diners card American Express Card holder name Signature I hereby authorise the National Convention Centre to process authorised charges to the above credit card Please Return to National Convention Centre Canberra PO Box
28. taken and will comply with all ordinances and laws of the Australian Capital Territory and the Commonwealth of Australia VENE IgA Paae 7 of 25 2015 Exhibitor Manual Villi NATIONAL CONVENTION CENTRE canberra LPG use on Exhibitor Stands dla the niic The National Convention Centre must be notified of intent to install LPG appliances prior to the move in period Each application is assessed with the safety of the public as its priority The National Convention Centre reserves the right to accept or reject any application The use of LPG on stands is allowed in the Exhibition Hall however the following policies apply e All installations carried out in accordance with the relevant statutory acts and regulations e All applications must be approved for the use in accordance with the relevant acts and regulations e The quantity of LPG held within a stand is to be limited to that amount reasonably consumed in one day Maximum cylinder size 9kg Approval must be sought for larger cylinders One cylinder per appliance Centralised cylinders with appliances connected to a reticulation system is not permitted Cylinders must be fitted securely to appliances to prevent the cylinder from falling Cylinders and connections must be protected from damage Control of cylinders must be accessible by the stand but not by the public Each evening at the close of the show the LPG must be turned off at the bottle and cylinders must be removed from th
29. ted exit is in any way obstructed e Materials used in stand construction and design must not be readily ignitable nor emit toxic fumes should ignition take place e The structure of the building must remain in the same condition as prior to set up Any changes to the building and property of the National Convention Centre will be charged to the company at fault Electrical Equipment All electrical equipment used by contractors and exhibitors must comply with current Australian Electrical Standards and Workplace Health and Safety Regulations The National Convention Centre reserves the right to refuse any equipment used by contractors exhibitors and clients Points to note e Electrical equipment and leads must be currently tested and tagged e Damaged or faulty equipment will not be permitted to be used in the Centre e Frayed electrical cables and leads will not be permitted to be used in the Centre e The Centre does not always have a qualified appliance tester on site one may be available at a charge Fire Safety amp Dangerous Substances An exhibitor must not bring in or use at the exhibition site dangerous and hazardous goods or equipment such as poisonous gas fuel noxious materials or other flammables and equipment using such flammable materials as gas stoves and electric stoves without prior consent from the National Convention Centre management Even if consent is given it will be subject to adequate precautionary measures being
30. to the start of an event to allow time for installation and delivery Limited stock of plasma screens and stands are available on site Pre payment must accompany this form for goods services to be provided Exhibitor Conference requests ordered less than 10 days prior to the start of an event will incur a 40 late fee charge All orders will be processed once payment and forms have been received A tax invoice will be issued once the goods and service have been delivered No refunds will be given if the service is cancelled within 3 days prior to the event or the service is not used All prices quoted are exclusive of GST Goods and Services Tax Prices maybe subject to change at the discretion of the Management Payment Please complete your payment online directly with Staging Connections Access the website via www stagingconnections com then click Payments tab and follow the prompts to complete your payment online Please Return to National Convention Centre Canberra PO Box 1013 Civic Square ACT 2608 Fax 612 6276 5276 Page 16 of 25 Vug gY 2015 Exhibitor Manual Villi Phone Line Order Form NATIONAL CONVENTION CENTRE canberra Exhibition Conference Name here the nation meets Name Event Date Stand Number Contact Name on Day Company Name Address Telephone Fax Email Item Price Per Unit Quantity Total Digital Telephone line with handset 150 00
31. tre to process authorised charges to the above credit card Please Return to National Convention Centre Canberra PO Box 1013 Civic Square ACT 2608 Fax 612 6276 5276 Visa and MasterCard payments incur a merchant service fee of 1 5 American Express Diners and JCB payments incur a merchant service fee of 3 which will be added to the total amount payable Payments made in cash by company cheque or by direct deposit do not incur a service fee Page 13 of 25 2015 Exhibitor Manual Villi NATIONAL Car Park Order Form CENTRE cara Where the nation meets Exhibition Conference Name Event Date Stand Number Contact Name on Day Company Name Address Telephone Fax Email Dates Required Number of Type of Ticket Price Total Cost Tickets Single exit 18 00 per day Single exit 18 00 per day Single exit 18 00 per day Multi exit 21 00 per day Multi exit 21 00 per day Weekend exit 3 00 per day Total charges Please Note e If your vehicle is larger than 1 9m high and or has a trailer please contact the Centre to discuss other parking arrangements e Pre payment must accompany this form for goods services to be provided e Exhibitor Conference requests ordered less than 10 days prior to the start of an event will incur a 20 late surcharge fee e All orders will be processed once payment and forms have been received A tax
32. xhibitor Manual Ili NATIONAL Equipment Hire Order Form NATIONAL CENTRE canberra Exhibition Conference Name Where the nation meets Name Event Date Stand Number Contact Name on Day Company Name Address Telephone Fax Email Quantity Equipment Price Per unit per day Number of Days Total Trestle Table 1 8m x0 74m 18 00 Cocktail Tables 1 8m 15 00 Chairs 9 00 Trestle table cloth White 11 00 Round table cloth White 12 00 Trestle table cloth Black 13 00 Round table cloth Black 13 00 Napkin White 2 50 Red wine glasses 1 25 White wine glasses 1 25 Champagne glasses 2 00 Champagne ice bucket 10 00 deposit cash on day High ball glasses 1 25 Beer pilsener glasses 1 00 Pin Boards 20 00 Power board or extension 10 00 deposit cash on day cord Total Charges Please Note e exhibitors requests must be ordered 10 days prior to the start of an event to allow time for installation and delivery e Pre payment must accompany this form for goods services to be provided e Exhibitor Conference requests ordered less than 10 days prior to the start of an event will incur a 20 late surcharge fee e orders will be processed once payment and forms have been received A tax invoice will be issued once the goods and service have been delivered e refunds will be given if the service is can
33. ys prior Deliveries will be accepted by the If the event falls on venue no earlier than Monday Previous Thursday Tuesday Previous Friday Wednesday Previous Monday Thursday Previous Tuesday Friday Previous Wednesday Saturday Previous Thursday Sunday Previous Thursday e The National Convention Centre does not take or accept responsibility for the safety of any items delivered stored or dispatched to the site in the absence of the exhibitor agent or contractor e Deliveries can only be accepted on Monday Friday between 8am 4pm e Centre labels found on page 24 must be used and fully completed prior to the delivery being sent Any goods that are not labelled correctly or delivered outside of two working days prior to the event may be not accepted by the Centre e The Centre does not have a forklift on site If you require delivery of non standard Australian pallets larger than 1165mm x 1165mm and or heavier than it the truck may require a working tailgate or alternatively please contact your exhibition build company to discuss a solution e All hand loaded items need to be under 25kg or have another way of moving them eg attached wheels Collection e All goods must be removed by the next working day The National Convention Centre reserves the right to dispose of any goods left at the Centre after 7 days e A completed consignment note must be attached to boxes for prompt collection It is advised
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