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1. 2012 Transwestern Commercial Services LLC 2 Staff Contact Information gt Property Management Office Suite 1130 seer eeeeaeeeeeeteeeees 312 407 6400 General Manager Katie Sakach iese ee ee Ge AA ee ER AA Ge ee ee RR Ge AA ee ee ge ee 312 407 6403 Assistant Property Manager Sarah Cox 312 407 6412 Administrative Associate Julia Rabban ees ee ee ee AR ee AR ee AR ee ee ee ee 312 407 6400 Chief Engineer Kevin Kennelly us 312 407 6425 Director of Security Dolly Antunez ee ee ee ge ee e 312 407 6400 Fire Safety Director Sarah COX ee ee ee ee cee Ge AA Ge AR ee ee RA Ge ee ee ee Re ee tt 312 407 6400 Lobby Desk SE ER OO EN OR ON RE N N 312 407 6410 MOD DY DOSK RE ER EE ER EE RE OE 312 407 6420 Cleaning Day Supervisor Eladio Lopez 312 407 6497 Cleaning Night Supervisor Mary Zapata iss ee esse ee ee ke ee se ee ee RR ee Ge AA ee ee ee ee 312 407 6497 Leasing Agent Michael Lirtman see se ee ee ee ee AA ee ee ee AA ee ee 312 881 7000 Leasing Agent Katie Steele ii ee AA ee ee ER RA Ge AA AA AR ee RR Ge AA ee ee Re ee ne 312 881 7000 Leasing Agent Courtney Baratz ss 312 881 7000 Leasing Agent Jeff Dowdell AA ee ee AA ee ee 312 881 7000 2012 Transwestern Commercial Services LLC 2 Fee Schedule Service Time Rate hout Engineer Y Hour Minim2. m Monday through Friday Weekend reservations are also available and require a 4 hour minimum charge Please contact our Administrative Associate for scheduling and further information 2012 Transwestern Commercial Services LLC 5 Freight Elevator gt The Freight elevator is in operation during normal business hours and is operated by a freight operator from 6 30 a m until 4 30 p m Monday through Friday Freight use during the day is restricted to small routine deliveries and is not available during the day for Tenant use or large deliveries To schedule after hours or extended use of the freight elevator and or loading dock contact the Property Management Office one to two days in advance After hours deliveries and extensive freight movements must be scheduled by the tenant Dimensions Height 9710 Length 10 Width 62 Building procedures ID Keycards gt 200 West Madison is accessible 24 hours a day 7 days a week and requires a Building Access Card for entry Access cards are available through the Property Management Office Please enter all requests for a new replacement or cancelled card through the Angus work order system The ID hours are from 2 00pm to 3 30pm Monday Tuesday and Thursday in suite 1130 Locks Keys gt All locks must be compatible with the building standard If additional locks bolts or other mechanical security systems are required on doors or windows the Property Management O
3. permitted before 4 30 p m on weekdays Deliveries requiring extended primary use of the freight elevator will need to be coordinated with the Property Management Office Delivery vehicles will be permitted to park in one of our five loading bays for a maximum of 30 minutes Please note parking is not permitted on Calhoun Place Vendors gt 200 West Madison upholds a union policy and requires all vendors to present valid identification and union credentials upon arrival 1 Unions All trades persons shall have the proper trade union or other affiliations as required by the local jurisdictional entities 2012 Transwestern Commercial Services LLC 7 2 Elevators Tradesmen will use freight elevators for access to construction floors Building management reserves the right to monitor and require specific rules for the use of elevators if it so warrants or to limit the use of the elevators if the privilege is abused 3 Building Security Contractor and Vendor Guidelines must be followed including proper notifications to building management Building management reserves the right to interrupt any work in the building if any Contract Vendor Guidelines are not followed and the General Contractor will be responsible for delays caused as a result thereof 4 Public Areas The building does not permit anyone to loiter in public areas of the building and construction personnel may not loiter in the areas of the building where
4. they are not working For a more detailed description of requirements and procedures please refer to the Tenant Construction Manual and the Tenant Construction Guide Messengers gt During normal business hours messengers have ready access to the building In the evenings and on weekends and holidays messengers will be asked to wait at the reception desk in the lobby while lobby personnel call the company sending or receiving the package You can expedite messenger service by calling the lobby desk in advance when expecting a messenger after hours USPS FedEx UPS gt FedEx and UPS deliver and pick up during regular business hours They will not leave packages in the corridor or the Lobby or Dock FedEx and UPS have express drop boxes located in the Lobby Pick up times for USPS are as follows 9 40 a m 11 45 a m and 3 30 p m Parking Garage The 200 West Madison parking garage is located on the lower level of the building and can accommodate 85 vehicles The parking garage is a private not public parking facility for tenants of the building with signed monthly agreements Complimentary car washing service is offered to the parkers For current rates and availability contact the Property Management Office Rental Payments Rent is due on or before the first of the month and can be mailed or wire transferred Rent Payments should be mailed to the address on the statement Please contact the Property Management Office for wir
5. TRANSWESTERN Table of Contents Brief History Of Building EEE 1 Building fOr EU RE EE eben dan ne TEA AEN 1 Property Management Office PMO iii 2 ee nt nn EE N EE N 3 Tenant Portal SEE EE EED Mn seen aden me eet ees ae 3 re EE ENE EE OE RE ER 3 ae OR ER RE EN 5 Cable ER ER 4 Mall SOPVICCS ER OE MA N N RE EN 4 Conference Gentef ESE SR KERR SE ee deter anaa ea eden rendaient 6 Fitness Center RE EE NR RR NE EE 6 eel AAR ie N ER RE ER 6 Moving Information EA N ER NE EE ENE AE 6 ER EE N EE 6 Dock nle EE EE EE EE 6 Freight AE AR EE RO EE N 6 Building diele te OE EE EE RR OE EE 7 By Ee OE EE EE EE EE ER N 7 Ke SR ER EE N 7 Janitorial Services AR RA AG AA ee RA Ge AA Ge AR ek AA Ge AA ee AR AA ee dd ee ek ee 7 BEE EEE EE EE EE IE N 8 MEE RE EE OE OE EE EE EE IR 8 USPS FedEx UPS DHL iii AG AA Ge AA AR ee aaa Ge AA AR Re AA de Ge Ke Ge AA AA 8 Parking Gara RE EO OE ER s dd 9 Rental Wi ER OE N ER EE OR OR EE ER EE EE 9 Rules amp Regulations OE EE EE RE EE RE EE RE N 9 ie Ee RR EE EO nt nee 9 Authorized Unauthorized People sisi 9 COMMON Ar as AE EE EE OE OE EE OE edit 9 Contractor Qualifications is 9 de Me EE AE ER OE EE de danene di 10 EEEN E Te PAE E E E E ED E Ee Ee Ee 10 SMOKING EE EE ER ER EE aa EEA 10 Telecommunication Providers esseri AEEA EAA ee ee ee ee 11 Tenant ConduUGt ERE EE 11 Tenant SUN AR RE a aaa EE 11 Signage EE RO RE EE EE 12 Building Directo esne E E OE EE
6. ble to Property Management No sign advertisement notice or other lettering visible from the exterior of the Premises shall be exhibited inscribed painted or affixed to any part of the Premises without the prior written consent of the Property Management Office Utilities Heating ventilation and air conditioning are provided during normal business hours Monday thru Friday 8 00 a m to 6 00 p m and Saturday from 8 00 a m to 1 00 p m For HVAC service outside those hours please submit a work order request at least 48 hours in advance The charge for after hours service will change with varying costs of energy and labor as provided in your lease Please see Fee Schedule on page 2 Security Procedures Security Personnel are on duty 24 hours a day every day of the year including building holidays Through use of remote cameras and or direct inspection the staff monitors the lobby freight 2012 Transwestern Commercial Services LLC 12 elevator and loading dock as well as controlling access to the upper floors of the building outside of normal business hours After Hours Access gt After regular business hours all personnel entering the building must present a valid building access card All visitors must sign in and be pre registered by the tenant Building staff will not unlock individual suites After hours tenants guests or service personnel must be provided with a key to office areas by the tenant unless
7. by the relative absence of interior columns and allows space planners the freedom to create extraordinary designs within the typical 22 000 square foot floor plan Transwestern Commercial Service is pleased to welcome you as a tenant of 200 West Madison 2012 Transwestern Commercial Services LLC 1 Building Information Mailing Address gt 200 West Madison Street Chicago IL 60606 Main Entrance gt Northwest corner of Madison Street and Wells Street Loading Dock Entrance gt The Loading Dock entrance is accessed via Calhoun Place between Wells Street and Franklin Street There are five loading bays available for deliveries only Hours of Operation gt 200 West Madison is open to tenants and their guests 24 hours a day See After Hours Access for more information The following dates are considered Building Holidays during which limited services may be available Please check with the Property Management Office for further details e New Year s Day e Labor Day e Memorial Day e Thanksgiving e Independence Day e Christmas Day Property Management Office PMO Address gt Transwestern Phone 312 407 6400 200 W Madison Street Suite 1130 Fax 312 606 7265 Chicago IL 60606 Hours of Operations gt The Property Management Office is open from 8 30 a m to 5 00 p m Monday through Friday Outside of normal business hours phone calls to the Property Management Office are rerouted to the lobby desk
8. ders Please do put copier ink in the receptacle these items can be picked up at your suite by one of our day porters We encourage all tenants to contact the Management Office for more ways you can lend a hand in making 200 West Madison a green building See acceptable and unacceptable materials below for side desk recycling bin provided by the Management Office Acceptable Materials White Paper Colored Paper Glossy Paper Junk Mail Magazines All Envelopes Newspaper Brochures Post It Notes Blue Prints Manila Folders and Cardboard Paperclips staples rubber bands and envelope windows do not need to be removed Unacceptable Materials Food Waste Tissue Napkins Paper Towels Waxed Paper Food Wrappers Toner Cartridges Ring Binders Overhead Transparencies Photographs Plastic Coated Paper Plastic Aluminum Cans Glass and Wood Smoking gt Smoking is prohibited in the building The no smoking policy applies to all common areas on all floors including elevator lobbies and restrooms as well as the loading dock stairwells main lobby entry ramps and within 25 feet of all building entrances Security will remind individuals who smoke in common areas that the building prohibits such activity Tenant Conduct gt Please do not disturb others This rule prohibits any noise audible from the hallway or adjoining office suites whether created by musical instruments radios television sets group activities or any other sourc
9. e 2012 Transwestern Commercial Services LLC 11 Please do not store flammable fluids or any combustible explosive or chemical substance on your premises Please do not use plumbing fixtures for other than their intended purpose Depositing sweepings rubbish rags acids or other substances particularly coffee grinds in sinks toilets or other plumbing fixtures can result in mechanical damage and repair charges to the tenant Tenant Survey gt Building surveys and questionnaires are valuable tools for any building manager When you receive a survey we appreciate your participation and opinions These are important tools for the Property Management Office to improve and expand on current services Signage Building Directory gt The touch screen building directory is located in the lobby near the lobby desk Company names and personnel names are listed in the building directory and are directly accessible for visitor interaction Please contact the Office of the Building for initial company set up in the lobby directory Also included in the standard move in package are floor directory plaques with the company name suite number and directional arrows If you require additional signage to be installed please contact the Office of the Building 312 407 6400 for costs and further assistance Signage and suite identification gt Interior signs on doors and any directory tablet shall be of a size color and style accepta
10. e information 2012 Transwestern Commercial Services LLC 8 Rules amp Regulations The following common sense rules protect you your associates and guests and are intended as a broad outline only All Tenants shall comply with all safety fire protection and evacuation procedures and requlations established by 200 West Madison For a complete list of Building Rules and Regulations please contact the Property Management Office Advertising gt Please do not alter the exterior appearance of the building by installing signs advertisements notices or other graphics on exterior walls or interior surfaces visible from outside without prior permission Similarly electrical fixtures hung in offices or other spaces along the perimeter of the building which affect its exterior appearance must be fluorescent of a color and type previously approved in writing by the Property Management Office The Property Management Office shall have the right to prohibit any advertising by any Tenant which in Property Manager s reasonable opinion tends to impair the reputation of the Building and upon written notice from the Property Management Office Tenant shall refrain from or discontinue such advertising Authorized Unauthorized People gt The Property Management Office and Security reserve the right to exclude from the Building all persons who do not present a valid Building pass or are not guests of tenants Tenants shall be responsib
11. eaning and security bin requests electrical problems engineer requests new key lock replacement light maintenance overtime HVAC new replacement or deleted key cards too hot cold requests and miscellaneous requests For more information on Angus and how to enter a new tenant service request please refer to the Angus Instructions Manual The manual can be found on our Tenant website at www 200wmadison info in the Building Services section Amenities Cable gt 200 W Madison supplies DirecTV service managed by Prime Time Sports Cable service runs throughout the building riser Contact the Management Office to further inquire on either your existing service or obtaining new service Telecommunication Providers gt Services are provided by AT amp T Broadvox Cypress Cogent Communications and Verizon The riser manager company at 200 West Madison is IMG Technologies Please contact their service line at 888 464 5520 or imgservice imgtechnologies com for installations and requests for proposals Mail Services gt Mail is delivered directly by the United States Postal Service to tenant suites The main lobby contains a USPS drop box for outgoing mail Additionally for your convenience there are also UPS and FedEx express drop boxes are located in the lobby The Management Office has no affiliation with any courier service Should you have further inquiries on the mail and courier service please contact the Property Manag
12. ement Office Conference Center gt The Conference Center facility is located adjacent to the Property Management Office on the 11 floor The furniture is flexible so the rooms can be set up with configurations ranging from a large conference style table to a traditional classroom desk setting to auditorium style seating The combined space can accommodate a maximum of approximately 50 people and the rooms are equipped with Polycom telephones speaking podium projection screen and dry erase and tack boards The Conference Center will be available to the tenants of 200 West Madison on a first 2012 Transwestern Commercial Services LLC 4 come first serve basis with prior reservations There will be no separate charge for room use however additional charges may apply for no shows cleaning with catered events or excess trash supplies overtime usage etc If you re interested in more information or would like to reserve the Conference Center please call the Property Management Office Fitness Center gt The Fitness Center is available to all 200 West Madison Tenants and is located on the 9 floor of the building Our cardio area boasts a complete line of Matrix equipment including Treadmills Elliptical Upright and Recumbent Bikes A complete line of Strength and Free Weight equipment is available to meet all of your needs For current membership fees please contact Matt Easoz at 312 407 6416 Bicycle Storage gt A Bicyc
13. ffice will be happy to coordinate their installation The Property Management Office should be provided with keys or combinations to all such systems except those protecting high security areas Upon vacating the premises tenants must return keys to storerooms offices and toilets or pay replacement costs Janitorial and Maintenance Services gt General office cleaning and periodic window washing are provided Monday through Friday except for Building Holidays as stipulated in your lease Should you require cleaning or trash removal needs beyond the ordinary levels of service the Property Management Office will be happy to help Included among items requiring extra scheduling are such things as packing cartons discarded office equipment carpet shampooing or other non compactable materials In all cases regarding unusual waste common sense rules apply Wet rubbish must be properly stored and removed daily Rubbish or discarded equipment must not be stored in elevators 2012 Transwestern Commercial Services LLC 6 corridors or stairwells for even short periods of time Doing so is a violation of fire codes and building regulations Although most services are scheduled for evening and night hours a small cleaning crew is available during the day to maintain public areas and restrooms This staff operates under a contract to perform specific tasks only Please do not ask the day staff to perform additional services which might dis
14. le Storage Facility is available in the northwest exterior corner of the building accessible via Calhoun Place The Bicycle Storage is accessible with your building ID badge and space is available on a first come first serve basis Bicycles may not be stored overnight or over the weekend The Property Management Office is not responsible for lost damage or stolen bicycles Moving information Property Passes gt Lobby Personnel are instructed not to allow anyone to remove equipment furniture computers etc without entering in a property removal pass on our Visitor and Work Order System Angus of which the web link is accessible on the building website at www 200wmadison info Entering in Property Passes can only be entered into the system by your company s authorized representative Building passes are strictly controlled for your security Lobby personnel will honor passes entered into the Angus system with equipment being removed from the building Firms involved in moving furniture and equipment must file a Certificate of Insurance with the Property Management Office before freight elevator service can be scheduled Contact our Administrative Associate at 312 407 6400 for the required format of the certificate Loading Dock Hours gt The receiving dock is located on the north side of the building and contains five covered bays 10 wide and 31 deep with a clearance of 14 x0 Hours of operations are 6 30 a m until 4 30 p
15. le for all persons for whom a pass shall be issued at the request of Tenant and shall be liable to the Property Management Office for all acts of such persons Bicycles and Pets gt Please do not bring pets bicycles or other vehicles into the building or to your premises Exceptions are made for ADA requirements such as seeing eye dogs or as required by persons in need of assistance Common Areas gt Please do not block the halls courts elevators or other public spaces or use them for any purpose other than traveling to and from your offices This rule includes storage of freight merchandise displays or showcase in any common area used by people outside your own firm An exception can be made for infrequent receptions or other gatherings which may involve use of public spaces with prior approval by Property Management Stairwell Access gt Stairwells are for emergency use only Daily travel between floors is not permitted All stairwells are equipped with an electronic lock which can be opened from the hallway however will not be 2012 Transwestern Commercial Services LLC 9 accessible from the stairwell except in the event of a fire emergency in the building During a fire alarm or other emergency all stairwell doors are unlocked to provide safe relocation Please do not hold stairwell doors open Contractor Qualification gt Construction firms and personnel providing remodeling services must be approved by the Prope
16. ree irre N 12 Signage and Suite Identification 12 dj RO E E ied kne 12 Security ProcedureS s is Ee es es Oe RR a a Dee RE se Ee ee Ee Eaa ge aaa eek ds dee ee EN a ee 13 After hours ACCESS ER OR ER RO ER OE OE que de 13 Property Removal Passes is 13 Emergency Telephone Numbers ss 14 Brief History of Building The 200 West Madison tenant information handbook is designed as a quick reference to the operations services and amenities provided at 200 West Madison We want your working environment at 200 West Madison to be pleasant productive and safe Our entire staff stands ready to work with you and your team by providing the highest quality service in the industry 200 West Madison is a building of true landmark stature Completed in 1983 200 West Madison was developed by Miglin Beitler and designed by Skidmore Owings amp Merrill who has been the architect for other recognized buildings such as the Willis Tower and The John Hancock building The polished pearl granite and silver reflective glass work together in a saw tooth design to produce one of Chicago s premier addresses The formal plaza and the white statuary Bettogli marble lobby offer a five star reception to you and your clients The offices in 200 West Madison provides distinctive environments that not only offer exceptional comfort and convenience but make an eloquent statement about their occupants Office planning is simplified
17. rty Management Office and must provide proof of adequate insurance coverage including certificates establishing bonding compliance with worker s compensation and insurance for public liability and property damage in amounts equal to those required to be provided by you under your lease agreement These certificates must name both the Landlord and Managers as additional insured 1 Unions All trades persons shall have the proper trade union or other affiliations as required by the local jurisdictional entities 2 Elevators Tradesmen will use freight elevators for access to construction floors Building management reserves the right to monitor and require specific rules for the use of elevators if it so warrants or to limit the use of the elevators if the privilege is abused 3 Building Security Contractor and Vendor Guidelines must be followed including proper notifications to building management Building management reserves the right to interrupt any work in the building if any Contract Vendor Guidelines are not followed and the General Contractor will be responsible for delays caused as a result thereof 4 Public Areas The building does not permit anyone to loiter in public areas of the building and construction personnel may not loiter in the areas of the building where they are not working For a more detailed description of requirements and procedures please refer to the Tenant Construction Manual and the Tenant Cons
18. rupt their schedules The Property Management Office will be happy to assist with any unplanned maintenance needs which may arise The Property Management Office and Cleaning Supervisor regularly inspect the premises to ensure a high quality of maintenance However should a problem arise please contact the Property Management Office All cleaning requests above and beyond routine service should be requested via the Angus Work Order System Deliveries gt Passenger elevators are designed solely for transporting building tenants and their guests to and from their offices For this reason all deliveries other than of small hand carried objects are restricted to the loading dock and freight elevator In rare instances when passenger elevators are to be used for freight handling wall ceiling and floor protection must be provided This protection can be coordinated through the Property Management Office Building regulations prohibit all deliveries and interfloor activities on passenger elevators which require the use of hand trucks or two or four wheeled carts as well as movement of bulky objects regardless of how they are carried In addition construction personnel are required to use the freight elevator for all interfloor movement as a means of controlling dust and debris Delivery hours are 6 30 a m until 4 30 p m Monday through Friday Deliveries that take longer than 30 minutes or more than 2 full elevator loads will not be
19. the Management Office receives written consent to permit vendor contractor access after hours Additional keys are available from the Property Management Office for a small charge Solicitation gt For the protection of our tenants we have a strict no solicitation policy The policy is extended throughout the building to protect tenants from any unwanted business interruptions To report any solicitors please contact our Director of Security at 312 407 6405 Emergency Telephone Numbers Transwestern gt Property Management Office Suite 1130 312 407 6400 Security Desk gt Lobby RE EE AE N HO E 312 407 6410 Eed RE OE EE EE EE 312 407 6420 Director of Security mises remaniement Gee se NR ee Re de 312 407 6405 Police Department gt uie EEE well EA E A 911 Precinct 3510 5 Michigan Ave tean snaaien iaa iaaa aaa aA 312 746 6000 Fire Department gt Buell uredd ER OR EE EN 911 Central DiSpatch 5 NE RA in N ER AT AR EE 312 744 4716 Medical gt AMBULANCE EE eee eee NN ee 911 Hospital Northwestern Memorial Hospital 251 E Huron 312 926 2000 2012 Transwestern Commercial Services LLC 13 Building Website gt www 200wmadison info 2012 Transwestern Commercial Services LLC 14
20. truction Guide Energy Conservation gt When dictated by the City of Chicago during the summer months the building will observe Energy Conservation Days and will put in to effect energy conservation measures These measures will not affect the normal day to day operations of the building Signs will be posted in the lobby instructing tenants that it is an energy conservation day and to conserve energy where possible At the beginning of the energy conservation season letters will be mailed to tenants recommending some things they can do in their office space to conserve energy Portable Heating and Air Conditioning gt Space heaters and or portable air conditioning devices are not allowed to be used in the building The devices create intense risks for building safety as fire and electrical hazards 2012 Transwestern Commercial Services LLC 10 Recycling gt 200 West Madison is now a LEED Silver certified building We have a paper recycling program in place Place all paper in desk side recycling container provided or in designated containers located on your floor The desk side containers are to be used for recycling paper only In addition to a paper recycling program the Property Management Office offers plastic glass and aluminum recycling container for tenants to purchase In the lobby of the building we also offer an electronic recycling receptacle for small devices for example cell phones batteries and tape recor
21. um 55 00 per hour Regular Time 77 00 per hour Overtime Heating 24 82 per hour Overtime HVAC Cooling 105 99 per hour Additional Floor 11 82 per hour a 28 00 per hour Regular Time 1 fo Day Porter gt Hour Minimum 42 00 per hour Overtime Light Bulbs Y Hour Minimum Material 28 00 per hour Ballasts Y Hour Minimum Material 55 00 per hour Keys 4 50 per key Lockset 535 00 per lockset installed Cylinder re key 60 00 per cylinder Lock Out 22 50 per occurrence Condenser Water 147 72 per ton per annum Additional Security Coverage Minimum 4 hour coverage 45 00 per hour per officer Access Key Cards new and replacement cards ple ee cars EE a Minimum 4 hour coverage 90 00 per hour Dumpster Delivery Pick Up 28 00 per dumpster Furniture Move ee Card Access Reports 25 00 per report Riser Electric Work Per Quote please contact IMG Technologies at 888 464 5520 or imgservice imgtechnologies com Carpet Shampooing Additional Cleaning Reguest Per Quote 2012 Transwestern Commercial Services LLC Angus Work Order System The building utilizes Angus Anywhere for Tenant Work Order Management Angus is an online system of which you can visit the site www tranwestern net angus or via our Tenant website at www 200wmadison info Angus enables you to enter and track service requests for additional cl
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