WASHING MACHINE SERVICE MANUAL
Contents
1. COLD COLD WARM COLD gt WARM WARM gt HOT COLD EXTRA HOT COLD respectively Default setting is Warm Cold SOIL LEVEL SPIN SPEED Allows a selection to be make for the strength ofthe wash action Spin speed can SPECIAL USE The following settings are indicated as the button is pushed Power option selections light up in 221 SOAK gt SPIN ONLY gt sequence as follows Normal Heavy RINSE SPIN Light gt Normal as the button is pushed high Defauit is Select COTTON NORMAL This can be selected for any program Low HEAVY DUTY or TOWLES Adjustment can be made while washing refer to page 24 as the button is pushed SOAK gt Default SOIL LEVEL is Normal STAIN CARE SPIN ONLY gt RINSE SPIN Note The time shown on the display is the estimated cycle time If the sensors and microprocessor elect to make changes during the cycle the display will be adjusted accordingly 16 EXTRA RINSE BUTTON This includes an extra rinse cycle for a better rinsing action START PAUSE BUTTON DELAY WASH Selection BUTTON Delayed finishing time The time increases when the button is pushed The following settings are indicated as the button is pushed 1 gt 2 gt 3 gt 4 12 14 16 gt Reservation off 1 X To cancel delay time the power switch off or push DELAY WASH button until off XUse to start or pause the wash2. Test the pressure switch in TEST MODE If the initial reading is less than 60 or more than 104 the switch has failed and must be replaced REMEDY Reseat the connector Replace the switch Check the valves to be sure there is no input leakage Then check the drain hose and make sure the drain pipe is between 0 9 1 2 m 36 and 48 inches above the floor Check for blockages and leaks in the air hose between the tub and the pressure switch Check and repair any air leakages at the air hose connector on the outer tub and at any connecting parts Install the drain hose between 0 9 1 2 m 36 and 48 inches above the floor Replace pressure sensor switch Remove the foreign objects in pressure sensor switch air hose Check the connections at the hall sensor and at the WHITE 6 pin connector on the main board Check the connections at the stator and at the yellow 3 pin or WHITE 6 pin connector on the main board Test the stator to determine it is not defective Test hall sensor to determine it is not defective Tum the drum to verify the bearings are not locked Replace the stator if necessary Replace the hall sensor if necessary Replace the bearings if necessary 1 Washer is not energized Where what and how to check Result of Check 4 6 HOW TO DIAGNOSE AND REPAIR BY SYMPTOM Possible Cause How to repair
3. Check the wiring harness Replace the sensor Replace the main board Stop or reset the sensor by entering and exiting the TEST MODE 41 2 Sensor inaccuracy Problems Result of Check How to repair Contamination on the sensor causes The difference between the sensing One of these should repair this inaccurate readings value measured from the supplied Clean the electrode of the sensor water by a jig and the sensor value of Reset the sensor by entering and exiting the product is 5 or more the test mode Replace the sensor Inaccurate sensor readings If the value measured from the jig is Reset the sensor by entering and exiting normal but the consumer is not the test mode satisfied with To set the sensor to detect a higher detergent level increase the sensor group by 1 or 2 steps To set the sensor to detect a lower detergent level decrease the sensor group by 1 or 2 steps See below 3 Changing the controller group Press and hold CUSTOM PROGRAM and DELAY WASH then press the POWER button gt Initial Test mode display All LEDs are off except I SENSOR LED Display the number of TR calibration times Display 2 means not calibrated for the first time and so on 1 Press PROGRAM once It will display the current controller group 1 26 Press PROGRAM again to decrease the controller group by 1 2 Press START PAUSE once It will display the current controller group
4. The ventilating openings in the base area must not be obstructed by carpeting Install the washing machine on a level and firm surface and tilt should be less than 1 Wooden floors may need reinforcing to prevent the normal vibration which occurs with an unbalanced load Do not install the washer on an inclined floor Improper installation of the washer may cause noise and malfunctioning Horizontal setting Distance between the drain hose 5 7 and the wall Distance between the drain hose and the wall should be more than 4 inches 10 cm and the distance between any other part and the wall should be more than 1 inches 2 5 cm Lift the front of the washer and adjust level by turnings the adjustable legs clockwise or using the adjusting plate 45 13 32 Raise Lower 115 3 cm Confirming level n 27 17 6 the washer in original position 25 686 2 5 cm confirming the level 55 13 16 W 141 7 cm with lid open 28 13 64 4 JA ls cm m Do not install the washer in the following places Where the washer is exposed to direct sunlight Near a heater or heating appliance Where the washer is exposed to freezing temperatures In damp environments such as bathrooms or harmful environments 2 2 CONNECTING WATER SUPPLY HOSE Before connecting the Water Supply Hose to the water t
5. 1 26 Press START PAUSE again to increase the controller group by 1 The buzzer sounds if there is no controller group 42 5 EXPLODED VIEW 43 5 1 EXPLODED VIEW OF TOP COVER ASSEMBLY 44 5 2 EXPLODED VIEW OF OUT CASE ASSEMBLY 5 3 EXPLODED VIEW OF TUB ASSEMBLY NATURAL V 6 REPLACEMENT PART LIST 47 P No MFL40322129
6. Kenmore gt lt N W WASHING MACHINE SERVICE MANUAL 4 CAUTION READ THIS MANUAL CAREFULLY TO DIAGNOSE PROBLEMS CORRECTLY BEFORE SERVICING THE UNIT MODEL 796 2927 0 SAFETY PRECAUTION IMPORTANT SAFETY NOTICE This service information is intended for individuals possessing adequate backgrounds of electrical electronic and mechanical experience Any attempt to repair this appliance may result in personal injury or property damage The manufacturer or seller can not be responsible for the interpretation of this information nor can it assume any liability in connection with its use A WAR N N G u reduce the risk of fire electric shock or personal injury when using this appliance follow basic precautions including the following Wear gloves when working Disconnect this appliance from the power Failure to do this can result in serious injury supply before servicing Turning the controls to appliance is heavy Two or more people is the off position does not disconnect this required when moving the appliance appliance from the power supply There is a risk of serious back injury or other injuries Failure to do this can result in shock Certain internal parts are intentionally not Reconnect all grounded devices after servicing grounded and may present a risk of electric Failure to do this can result in shock shock only during servicing Service personnel Do not contact the following
7. cycle for future use the end of the cycle The clothing should be removed at that time to prevent the setting of wrinkles Touch the BEEPER button to cycle through the volume settings between OFF and high 17 control buttons to prevent settings from being changed by a child To actuate or release the CHILD LOCK press and hold the BEEPER button until the lock is tumed ON or OFF 3 4 WASHING PROGRAMS The cycle guide below shows the default settings available options and recommended fabric types for each cycle Allowable modifier adjustments are Fabric Type Cotton linen towels shirts sheets jeans mixed loads Normal Casual Cold Clean Heavy Duty Bulky Bedding L White Fabrics Rinse and Spin Heavily soiled items such as work clothes diapers etc Small loads of cotton linen towels shirts sheets jeans mixed loads Heavy soiled Cotton Fabrics Large items such as blankets and comforters Kids Wear Towels shirts sheets jeans mixed loads Towels Workout Wear Handwash Wool Permanent press synthetic items Lightly soiled and colored clothing Lightly soiled clothing and small loads Items labeled hand washable Dress shirts blouses nylons sheer or lacy gar ments WT5101H Available option Default setting Stain Save Extra Water Rag ia Treat Energy Rinse Plus shown below the default setting for each cycle Soil Leve
8. 38 LEAVE BLANK Defective triac on main board Replace the check valve and or the bellows These soft rubber parts may swell if contacted by petroleum based products Replace the main board 8 Water drains when it should not When what and how to check Result of Check Possible Cause How to repair Drain Hose 1 Verify the drain hose is inserted in a standpipe or drain that is 0 9 1 2 m 36 46 inches above the floor Discharge height incorrect Incorrect installation Insert the drain hose in a standpipe or drain that is 0 9 1 2 m 36 46 inches above the floor 9 Drain error DE is displayed even when water drains normally When what and how to check Pressure Switch 1 In TEST MODE check the pressure switch frequency with the tub empty Result of Check Below 26 3 kHz Possible Cause Defective pressure switch How to repair Replace the pressure switch Between 26 3 and 27 1 kHz 10 Machine spins even with lid open When what and how to check Result of Check Defective main board Possible Cause Replace the main board How to repair Lid Switch 1 Check resistance between both terminals on the lid switch with the lid open Contacts of switch are welded Change the lead wire assembly 39 Defective main board Replace the main board 11 Vibration Noise or Unbalance Error
9. 3SION XI8N3SSV 82d AV dS d O 9 1 9 S v C LL I 18 A9 HMIGHINa 8 N8 HM 18 JAD big Hi 19 Jay 19 Ina 40 9 TA Tag AD ATdWASSV 82d NIVIN INVHOVICO 4 3 DISASSEMBLY INSTRUCION gt Be sure to unplug the power to repair and replace electric parts ESD ElectroStatic Dlscharge WARNING Be sure to follow proper ESD and grounding precautions for diagnosis and repair If this is not possible touch the ground wire on a regular basis to remove any static charge built up on your person 1 Remove front panel and main PCB assembly Rear Panel iz Remove 5 panel fixing screws attaching the panel on the back 2 Disassemble Rear Panel Display PCB Main PCB 3 Pull the front panel forward 4 Disassemble the protective cover Disconnect the leads from the controller Remove 8 screws on the PCB assembly Disassemble PCB assembly 22 2 Disassembly of the Noise Filter rpm Pao Power Cord Inlet Valve Pressure Em E 9 Switch and DT Housing Noise Filter and Power Cord Figure A Remove the two screws attaching the noise filter Disconnect 2 connector in Noise Filter and Disassemble Noise Filter and Power Cord Inlet Valve Figure CD Disconnect the leads from the inlet valve and remove three screws 2 Remove the hoses and out
10. Household Power supply 1 Check the cord plug and outlet Poor Electrical defect Repair or replace as necessary 2 Measure the voltage at the outlet 120 VAC 10 No defect OV Defect of household power supply Call for power supply company Wiring of the Washer 1 Measure resistance between both ends of the power supply cord with both the plug pins short circuited Less than 10 No defect 2 Open circult of the power supply cord Change the power supply cord 2 Check every connector for a loose connection Male amp female connectors separated Poor connection Unplug and re insert the connector 3 Check resistance of every wire to find out a open wire Q Wire is opened Change the lead wire Electrical component 1 Check resistance with power relay switch turned on Less than 0 50 No defect More than 1 00 Poor contact Change the AUTO OFF Switch 2 Check the secondary voltage of the transfomer 10 14 V No defect OV Coil is open Replace the transformer 3 Check for blown fuse Blown fuse Note US appliances are 120 VAC except for stoves ranges ovens cooktops and certain air conditioners Change the fuse CAUTION Check the fuse rating 125 VAC 12 AMPS Controller If all the components test good the defect is likely the main control board Over 120 voltage tha
11. Powder detergent Box for delayed washing softener additves box HOT WATER SUPPLY HOSE COLD WATER SUPPLY HOSE Make sure the water does not leak TUB POWER PLUG If the supply cord is damaged it must be replaced by the manufacturer or its service agents or similarly qualified person in order to avoid a hazard INLET HOLE FOR BLEACH mac 0 E FUNCTION SELECTOR Clean regularly to stop linting on the clothes EJ load E SG Sj Multi Clean filter Washing Wing unique with Inner Tub DRAIN HOSE Be sure the drain hose is properly installed on the drain before operating the washer LEVELLING LEGS Use to level the washing machine for correct balance spin operation BASE 3 2 BEFORE STARTING TO WASH Care Labels Look for a care label on your clothes This will tell you about the fabric content of your garment and how it should be washed Sort clothes into loads that can be washed with the same wash cycle water temperature and spin speed Sorting To get the best results different fabrics need to be washed in different ways SOIL Heavy Normal Light Separate clothes according to the type and amount of soil COLOR Whites Lights Darks Separate white fabrics from colored fabrics LINT Lint producers Collectors Separate lint producers and lint collectors Lint Producers Terry cloth Chenille Towels Diapers Lint Collectors Sy
12. cycle Changes while be made to the wash settings while the machine is paused XRepeats start and pause by pushing the button CYCLE BUTTON Use for selecting wash program This button allows the selection of 10 different programs for different kinds of MODIFIERS Cold Clean Jou Sanitize laundry and dirtiness selections light up in els Delicates sequence as follows ors Handwash Wool COTTON NORMALA PERM START PAUSE PRESS gt HEAVY DUTY uty Workout Wear o gy ae gt BULKY BEDDING gt BRIGHT A Y Y WHITE TUB CLEAN SANITARY Rinse Spin Water Spin Speed Soil Lev gt BABY WEAR gt TOWELS gt SPORTS WEAR PURE COLOR gt SPEED WASH gt WOOL gt DELICATES Select the desired program by ressing the button BEEPER BUTTON beeper sounds at CHILD LOCK FUNCTION XUse to lock or unlock the FABRIC SOFTENER XCauses the COLDWASH Runs a cycle Custom ie BUTTO This button without hot water or the wash heater For greater efficiency we recommend washing a small load less than 8 pounds and a low spin speed dispensing of fabric softener in the final rinse cycle allows you to store a customized wash
13. and heavily soiled colorfast items WARM 90 F 85 105 F Most items COLD 66 F 65 75 F Only very bright colors with light soil When washing in COLD water additional steps may be needed Adjust Detergent amount and pre dissolve Detergent in WARM water Pretreat spots and stains Soak heavily soiled items Use appropriate bleach Temperature below 18 C 65 F will not activate laundry additives and may cause lint residue poor cleaning etc In addition detergent manufactures and care labels define COLD water as 26 29 C 80 85 F If the temperature of the water in the tub is too cold for your hands the detergent will not activate and clean effectively Note If iron is present in the water the clothes may become an all over yellow or they may be stained with brown or orange spots or streaks Iron is not always visible Installation of water softener or an iron filter may be necessary for severe cases 10 Using Detergent Detergent Follow the detergent package directions Using too little detergent is a common cause of laundry problems Use more detergent if you have hard water large loads greasy or oily soils or lower water temperature Choosing the right detergent Your washing machine is designed for use with only High Efficiency HE detergents HE detergents are formulated specifically for Top load washers and contain suds reducing agents Always look for the HE symbol when purchasing detergent HE
14. replace filter Correct the connector contact Same as above DRAINAGE Water is not completely within 12 minutes Is the drain hose located properly Drain hose is folded or clogged due to freeze or dirt Defective drain pump or the BLUE 3 pin connector to the main board has a bad connection Drain hose properly positioned at 0 9 1 2 m 36 48 inches above the floor Make sure the drain hose is not plugged with a foreign object Check drain pump motor contact Replace the pump if necessary Laundry unbalance during spin Laundry in the INNER TUB is filled unevenly Washer is tilted Load the washer as evenly as possible Adjust the leg LID is opened in the course of intermittent spin normal spin or processing reservation Lid is opened during intermittent spin or normal spin Lid is opened while processing reservation Check the connections to the lid switch and at the WHITE 6 pin connector at the main board Close the lid Close the lid Check the connections If the connection is good check the lead wire and replace it if necessary PRESSURE SENSOR ERROR DECISION BASIS Pressure switch has a bad connection or the switch has failed CAUSE FOR ERROR OCCURRENCE Check the connections at the pressure switch and at the BLUE 4 pin connector at the main board
15. tub but do not pry it with a screwdriver to avoid damage 10 Disassembly of Door Lock Switch CD Remove the two door lock attachment screws 2 Remove the door switch and remove the attachment tube pce T A 31 i Z Ema re a aa Lo a EJ 1 L set l RED cg NE ro 11 Disassembly of Heater CD Remove the three heater attachment screws 2 Loosen the nut at the middle of the heater to relieve the tension on the clamp Then pull it out of the case 4 4 TEST RUNNING WITHOUT WATER 1 SAFETY CAUTION The main power board assembly has exposed live 120 VAC and live DC voltages Use care when disconnecting connectors during troubleshooting and testing Wear electrostatic discharge gloves when handling the board Unplug the power when handling the board assembly Wear electrostatic discharge gloves when handling the board Store the board in an ESD ElectroStatic Discharge plastic bag 2 QC TEST MODE The washer must be empty and the controls must be in the off state Press and hold the WASH RINSE and SOIL LEVEL buttons then press the POWER button The buzzer will sound twice Press the Start Pause button to advance to the subsequent test mode step Number of times the START PAUSE button is pressed Check Pont Display Status None Turns on all LED Button Check T1 and Main Program Version
16. Pa Rating of Fuse 125V 12A for 100 127V 60Hz Spin Speed 1100 50 Weight 145 5 Ibs 66kg Normal Casual Cold Clean Heavy Duty Bulky Bedding Whitest Whites Rinse Spin Kids Wear Cycles Towels Workout Wear Colors Express Wash Handwash Wool Delicates Time Delay 1 19Hr Lid Interlock Switch Magnet Sensor Child Lock Yes Softener Dispenser Yes Detergent Dispenser Bleach Inlet Auto Power Off Smart Rinse with Jet Spray Heater 2 INSTALLATION INSTRUCTIONS 2 1 HOW TO ADJUST LEVEL Installation area Checking level 1 Install the washer on a firm flat 3 Open the lid check if the washer is surface correctly leveled by looking down If the washer is installed on an from the top If a gap is seen unsuitable floor it could make between the tub and drum the considerable noise and vibrate washer is not level A 2 SJ Fa LL Set Leveling feet 4 Checking slope 2 Loosen the locknuts on 2 front leveling f installation surface is tilted the feet until you can turn the feet with the washer will vibrate Do not install included wrench Turn clockwise to on a sloping floor raise the washer or counterclockwise to lower it vu VV PR posco Raise Lower No shims It would be dangerous If the floor is that far from being level it is a floor problem and not a washer problem A CAUTION
17. T2 and Display Program Version None T3 Inlet valve for Bleach Detergent turns on Cold Water A and Water level frequency 1 10 Level On 67 33 26 7kHz 23 3kHz Inlet valve for Softener Dispenser turns on Hot Water The meaning of 67 33 number is 26 7kHz 23 3kHz really B and Water level frequency 1 10Level Inlet valve for J Dispenser tums on Cold Water C and Water level frequency 1 10Level Heater check T4 and the coefficient of flood sensing 8 time Wave force check Drain pump check T5 and the coefficient of load sensing T6 and Water level frequency 9 time Pulsator operates for 3 minutes T7 and the coefficient of load sensing 10 time High speed spin T8 and RPM 11 time Off Unlocks the door Tums off all LED 29 4 5 TROUBLESHOOTING BY COMMON WASHING PROBLEMS Many washing problems involve poor soil and stain removal residues of lint and scum and fabric damage For satisfactory washing results follow these instructions NOTE NEVER use bar soap in the washing machine WASHING PROBLEM Problems Possible Causes Solutions and Preventive Measures Poor soil Insufficient detergent Use correct amount of detergent for load size amount of soil and removal Wash water temperature too low water hardness Incorrect wash cycle Use WARM or HOT water for normal soil Different Water Laundry missorted Tempe
18. Use COLD water on unknown stains because HOT water can set stains Check care label instructions for treatments to avoid on specific fabrics Check for colorfastness by testing stain remover on an inside seam Rinse and wash items after stain removal 14 Stain Removal STAIN TREATMENT Adhesive tape chewing gum rubber cement Apply ice Scrape off excess Place stain face down on paper towels Saturate with prewash stain remover or nonflammable dry cleaning fluid Baby formula dairy products egg Use product containing enzymes to pretreat or soak stains Beverages coffee tea soda juice alcoholic beverages Pretreat stain Wash using COLD water and bleach safe for fabric Blood Soak the item in a bowl of COLD water for at least 30 minutes Then launder as usual Candle wax crayon Remove all surface wax Put the garment in the freezer for a couple of hours then remove and break away as much wax as possible Try a commercial removal product like Goo Gone Goop or Go Jo cleaner for the remaining wax stains DO NOT ATTEMPT TO REMOVE WITH HEAT Chocolate Collar or cuff soil cosmetics Pretreat or soak in WARM water using product containing enzymes Wash using bleach safe for fabric Pretreat with prewash stain remover or rub with bar soap Dye transfer on white fabric Use packaged color remover Wash using bleach safe for fabric Grass Pretreat or soak in WARM
19. amp settle Auto Power Relay or Controller 1 It would be defect of the controller if power is automatically tumed off immediately when turning on the power switch even though there is no defects in the power switch 13 Sensor 1 Sensor failure Problems Automatically tumed off Result of Check Change the controller Possible Cause Installation of a non calibrated main board If the value is not within 1 26 by checking the controller group Recalibrate or replace the controller 2 Short Check the value of the sensor electrode by using TEST MODE during the operation of a normal operation washing rinsing spinning etc If the value shows no change the sensor is defective One of these should repair this Clean the electrode of the sensor Reset the sensor by entering and exiting the test mode Check the wiring hamess and connectors to the sensor 3 The sensor is contaminated with a film of detergent laundry additives hard water scale etc The difference between the sensing value measured from the supplied water by a jig and the sensor value of the product is 5 or more One of these should repair this Clean the electrode of the sensor Reset the sensor by entering and exiting the test mode Replace the sensor 4 Sensor is out of order tE Temperature Sensor Fault Verify the operation of the temperature sensor in the QC test mode
20. ap check the hose type and then choose the correct instruction here under Screw Type 1 Attach the water supply hose to the tap Push the water supply hose up so that the rubber packing m within the hose can adhere completely to the tap Water tap SEE Rubber Seal Water Supply Hose 2 Connect the water supply hose to the tap Connect the water supply hose to the tap and then tighten it by screwing it to the right Check water leakage After connecting the hose open the tap to check for any water leakage Connecting Water Supply Hose to the machine Connect the water supply hose to inlet valve of the washing machine and then lock it by turning the hose connecting part Check to see if there is a rubber seal inside the Water Hose connector to water inlet on washer nwe washing machine should be instailed with new hoses The old hoses shuld not be reused Water Hose Rubber Seal to tap 2 3 CONNECT THE DRAIN HOSE Connect the hose to the Attach the clip to the drain hose Check that the drain hose is hung outlet of the drain pump located at And then push it toward the body of over the edge of the laundry tub the rear of the washing machine the washing machine as indicated Do not use an extension hose by the arrow 39 99 cm EH Cable Tie Cable Tie 39 99 cm NOTE The drain hose should always be properly secure
21. bent blocked or cut Repair it as necessary 2 If the pressure switch tests good verify the vent hols on the tub s air chamber is not blocked Blocked Detergent buildup or a foreign object is blocking airflow Unstop it Inlet Valve 1 Water comes in though the inlet valve even when the washer is unplugged Controller 1 Water fills the washer immediately when the washer is tumed on even before pushing the START button Water fills 36 Inlet valve is defective The triac has failed on the main board Replace the valve Replace the main board 6 Display LE message and doesn t work When what and how to check Result of Check Possible Cause How to repair 1 LE error code appears 1 Check the hall sensor as shown Hall sensor assembly 2 2 In PCB assembly Gray White DC 15V Correct reading OV Defective Replace the main board Gray Red Blue DC 12V Correct reading OV Defective Replace the main board 2 Check resistance of the motor Infinite resistance The motor has an open Coil Replace the motor Normal Resistance 37 Normal condition Motor is good 7 Water does not drain When what and how to check Result of Check Possible Cause How to repair Drai
22. d Failure to properly secure the drain hose can result in flooding and property damage The end of the drain hose should be placed 39 99 cm from the floor The drain must be installed in accordance with any applicable local codes and regulations Make sure that the water lines are not stretched pinched crushed or kinked Do not insert the drain hose more than 12 30 cm into the drain pipe to avoid siphoning and odor build up A WARNING The washer should never be installed or stored in a location subject to freezing temperatures If the washer was exposed to freezing temperatures prior to installation allow it to stand at room temperature for several hours before use Damage to the water lines and internal mechanisms of the washer can result Water supply pressure must be between 14 5 psi and 116 psi 100 800kPa If the water supply pressure is more than 116 psi a pressure reducing valve must be installed If you have uncontrolled water temperature and pressure you should fit a temperature and pressure relief valve to ensure that wate temperature and water pressure remain within the safe limits Consult a plumber or electrician if you are unable to adjust water temperature and or pressure Failure to do so can result in damage to the machine Plug the power cord of washer into a properly grounded outlet Failure to do this can result in shock or serious injury 3 OPERATING INSTRUCTION 3 1 IDENTIFICATION OF PARTS
23. d the pump works properly the main board is probably defective 34 Replace the main board 4 Water doesn t come into the wash tub When what and how to check Result of Check Possible Cause How to repair Inlet Valve 1 Ifyou hear the valve noise but get no water check to see if the water is turned off outside the house No water coming from taps Water main turned off Explain 2 Check to see if taps are opened Tap is closed User error Turn on the tap 3 Hot and cold hoses are reversed Incorrect installation Incorrect installation Reconnect hoses to correct taps 4 Incorrect water temperature selected Select correct temp User error Read and understand manual 5 If items above check out OK turn off the water remove the hoses and check the grit filters Grit sand and foreign substances plugging filter Normal sediment in water supply Remove the filters clean them with a small brush and replace them 6 If everything checks out this far check the vent hole in the pressure switch for blockage and make sure the plunger can move freely Water inlet valve s defective Replace the inlet valves 2 If the inlet valve fails no clicking or buzzing when the washer should be filling check the connectors on each valve and at the main board Loose connection Loose connection Remove and replace the conn
24. detergents produce fewer suds dissolve more efficiently to improve washing and rinsing performance and help to keep the interior of your washer clean Using a regular detergent will cause unsatisfactory performance oversudsing machine build up and could damage the machine Using the Liquid Bleach Dispenser The bleach dispenser automatically dilutes and dispenses liquid chlorine bleach at the proper time in the wash cycle Check clothing care labels for special instructions 2 Measure liquid bleach carefully following instructions on the bottle Never pour undiluted liquid chlorine bleach directly onto clothes or into the wash basket Do not pour powdered bleach into bleach dispenser Avoid overfilling or splashing when adding bleach to the dispenser The maximum capacity of the bleach dispenser is one cup of bleach per wash cycle Overfilling could result in premature dispensing of bleach 3 Before starting the washer pour measured amount of bleach directly into bleach dispenser If you prefer to use powdered bleach add it into the wash basket directly before adding clothes 4 WA R N Do NOT mix chlorine bleach with ammonia acids such as vinegar rust scale remover Mixing chemicals like these can produce irritating and toxic fumes Put the manufacturer recommended amount of undiluted liquid chlorine bleach into the bleach dispenser During the final portion of the wash cycle two sequential fl
25. ector s 2 Check resistance of the inlet valve 2 Coil is open Replace the valve Pressure Switch 1 Does the display show a PE error code PE Error displayed Connector is loose wire is broken or the pressure switch is defective Remove and replace the connector If this does not resolve the issue replace the pressure switch 2 Use TEST MODE to read the frequency of the pressure switch while filling an empty washer Less then 26 2 kHz Pressure switch is defective Replace the pressure switch Controller 1 If the pressure switch and inlet valves test good the problem is probably a defective main board 35 Replace the main board 5 Water fills continuously of intermittently When what and how to check Result of Check Possible Cause How to repair Wrong Installation Leakage 1 Check to see that the drain hose is properly installed in a standpipe Drain hose is fallen and lying on the floor Incorrect installation Install the drain hose in a standpipe that is between 36 46 inches 0 9 1 2 m from the floor 2 Figure where the leak is starting Water leaks from a part Defective part Repair or replace the part Pressure Switch 1 Verify the pulsator is rotating while water is filing the tub No rotation Water level is not detected Check the pressure switch tube to verify it is not kinked
26. happens during spin When what and how to check Result of Check Possible Cause How to repair Using conditions such as installation etc Not leveled Incorrect installation Level the washer Verify the load is not unbalanced causing vibration and noise Laundry is unbalanced The pulsator rotates initially then the inner tub rotates Defective clutch Rearrange items in the tub for a more even distribution Replace the clutch spring ot the clutch assembly as necessary Suspension 1 Does the outer tub strike the top cover during a spin cycle when the washer is running empty Oneor more of the suspension rods is defective Replace all four suspension rods as a set Be sure to get the rods in the correct positions It is very important to determine the cause of any noise or defect in order to repair the problem correctly the first time 12 Power turns ON or OFF by itself When what and how to check Result of Check Possible Cause How to repair Input voltage 1 This is usually caused by a spike or surge on the main power input to the house 40 Noise on the power line If the issue persists contact the local power provider 12 Power is automatically turned off during operation or immediately turning on the power button When what and how to check Result of Check Possible Cause How to repair
27. ispenser compartments at the end of the cycle NOTE Do not use powdered or liquid bleach in the dispenser drawer 12 Adding Detergent Add measured detergent to the detergent compartment of the dispenser drawer Do not exceed the maximum fill line Detergent is flushed through the dispenser at the beginning of the wash phase Either powdered or liquid detergent can be used but the drawer insert must be removed to use powder Detergent usage may need to be adjusted for water temperature water hardness size and soil level of the load Avoid using too much detergent in your washer as it can lead to oversudsing and detergent residue being left on the clothes Adding Fabric Softener Pour the recommended amount of liquid fabric softener into the left hand compartment Use only liquid fabric softener Dilute with water to the maximum fill line Do not exceed the maximum fill line Overfilling can cause early dispensing of the fabric softener which could stain clothes NOTE Do not pour fabric softener directly on the wash load It may stain the clothes Adding Wash Boost Additives The Wash Boost dispenser may be used to clean heavily soiled or stained garments more efficiently If desired place the additives for the wash boost setting in the right hand compartment Use only liquid additives Do not exceed the maximum fill line to avoid Overfilling can cause early dispensing of presoak additives which could
28. l Normal Spin Speed High Extra High No Spin Medium High Extra High No Spi Water Temp Warm Cold Hot Cold Cold Cold Heavy Light Cold Cold Normal Heavy Light Medium Warm Cold Warm Warm Hot Cold Cold Cold Heavy Light Normal Extra High No Spin Low Medium Medium High Extra High No Spin Warm Cold Warm Warm Hot Cold Cold Cold Normal Heavy Light Medium High Extra High Hot Cold Warm Cold Extra High L Cold Cold No Spin Medium Extra Hot Cold Low Warm Warm Hot Cold Warm Cold Extra High No Spin Low Medium High Extra High No Spin Low Medium Warm Cold Warm Warm Hot Cold Cold Cold High Extra High No Spin Low Medium Warm Cold Warm Warm Cold Cold Normal Heavy Light Normal Heavy Light Cold Cold Warm Cold Warm Warm Medium High Extra High No Spin Low High Extra High No Spin Low Medium Warm Warm Cold Cold Warm Cold Light Normal Heavy Warm Cold Cold Cold Light Normal Heavy Cold Cold Warm Cold Warm Warm NOTE The washer automatically adjusts the wash time for the amount of laundry water pressure water heating time and other operating conditions 18 3 5 CARE AND MAINTENANCE When there is the possibility of freezing temperatures Close the water taps and remove the water supply hoses Remove the water which remains in the water s
29. n Pump 1 Can you hear the drain pump running Drain pump is blocked by foreign objects NOTE There is no place to do this Please include the correct pump information for this machine This is useless 2 Check resistance between terminals if there is no working sound of the drain pump The motor is open Replace the pump 3 If the motor tests good check the connector LEAVE BLANK Defective connector Replace the main board LEAVE BLANK Connector OK Replace the main control board Drain Hose 1 Verify the drain hose is not pinched kinked or mashed Pinched kinked or mashed Incorrect installation Reinstall correctly 2 Verify the drain hose is not clogged or obstructed LEAVE BLANK 8 Water drains but at the wrong time When what and how to check Result of Check Blocked hose Possible Cause Unstop the hose and re install it so it is not kinked pinched or mashed How to repair PV asm If water runs back into the machine after the drain cycle inspect the pump s check valve to verify it is not obstructed by lint or foreign material Controller 1 Check to see if the drain pump or drain motor runs at power up before the POWER button is pressed Blockage in pump housing or drain bellows Remove the blockage or foreign objects Check valve and or drain bellows deformed or damaged The pump runs
30. n entire load use phosphate Detergent and nonchlorine bleach Do not use chlorine bleach because it may intensify discoloration Shoe polish LIQUID Pretreat with a paste of granular detergent and water Paste scrape residue from fabric Pretreat with prewash stain remover or nonflammable dry cleaning fluid Rub detergent into dampened area Wash using bleach safe for fabric 3 3 FUNCTION OF EACH BUTTON POWER LOAD SENSING X Power on Y It operates in all program X Push again power goes off XPower goes off automatically after the wash is LED flashes finished automatically sensing the quantity of laundries After turning the power on the unit will automatically turn off if nothing is selected washing algorithm XDuring this step the washing machine select optimized XDuring being detected by the sensor the LOAD SENSING SOAK Gives additional soak time WASH RINSE XSelect to select Water Wash Rinse OPTIONS e L Extra Rinse Soak e Water Plus U u Stain Treat My Cycle Save Energy Fabric Softener Add A Garment Delay Wash Clean Washer Drain amp Spin Control Lock Temperature Normal Ca Bulky Bedc Kids W Whitest Wh Pressing the button allows The selection of
31. n pump 3 Remove the pump attachment screws and the lead connector Take the pump assembly out of the washer Leads Pump fixing screw Drain Hose 8 Disassembly of Damper Assembly Remove the top cover of the washing machine 2 As shown in the drawing lift the damper assembly and remove it along with the outer tub assembly 3 Damper assembly shall not be disassembled Replace damper as assembly 9 Disassembly of Rotor and Stator Use a wrench M24 to remove the nut that connects the rotor to the shaft The torque should be 200 kgf cm or 88 foot pounds 2 Remove the rotor by pulling it straight off the splined shaft 26 Remove the screws that secure the water guide 4 Disconnect the hall sensor and stator connection before removing the stator in the subsequent step 5 Remove the six screws securing the rotor 6 Check the position of the snap ring being cure it faces the rotor and stator 7 To keep from dropping the stator loosen the six bolts almost all the way then hold the stator in one hand while removing the bolts with the other Be careful during removal and replacement to avoid cutting nicking or pinching any of the wires This could cause a short or electrical noise in the machine 27 9 Remove four screws to release the tub bracket Remove 17 screws to release the bearing housing Pull the housing away from the
32. n rating check Replace the main board if all the electrical components test good 2 Defects on displaying funcion When what and how to check Result of Check Possible Cause How to repair Main voltage 1 Measure voltage at wall outlet Expect 120 VAC 10 If below 108 VAC consult an electrician or your local power provider Low voltage If incoming line voltage is below 108 VAC consult an electrician or your local power provider Controller 1 Defective LED 2 Defective LED driver circuit 3 Defective Microprocessor 3 Reset During operation When what and how to check Result of Check Defective main board Possible Cause Replace the main board How to repair Main voltage 1 Measure voltage of the outlet that the washer is plugged into during wash and spin Less than 90 of the rating Input voltage is too low or the house wiring is insufficient for the load Consult an electrician 2 The reset event occurs at about the same time every day Noise or spurious signals are introduced to the controller through the power input This could be caused by something outside the home It is possible that a surge protector line filter would help reduce the incidence 3 Check for line noise sources inside the house Explain it is a problem of electric supply environment Controller 1 If the input voltage is correct an
33. nthetics Corduroy Permanent Press Socks Check before Loading Check all pockets to make sure that they are empty Things such as nails hairclips matches pens coins and keys can damage both your washer and your clothes Mend any torn garments or loose buttons Tears or holes may become larger during washing f Remove belts underwires etc to prevent damage to the machine or your clothes 7 Pretreat any dirt and stains Make sure the clothes are washable in water Check the washing instructions Remove any paper or tissue in the pockets WIRE Pretreatment on stains or heavy soil Pretreat shirt collars and cuffs with a pre wash product or liquid Detergent when placing them in the washer Before washing treat special stains with bar soaps liquid detergent or a paste of water and granular detergent Use a pretreat soil and stain remover Treat stains AS SOON AS POSSIBLE The longer they are left the harder they are to remove For more detail refer to page 13 Loading WARNING Do not wash fabrics containing flammable materials waxes cleaning fluids etc Fire Hazard Load Size Never place items in the washer that are The WATER LEVEL should just cover the clothes Adjust the load size dampened with gasoline or other flammable accordingly Loosely load clothes no higher than the top row of holes in the fluids f No washer can completely remove oil washer tub To add items after washer has started pres
34. parts while the appliance is energized Pump bracket rotor and heater To reduce the risk of fire electric shock or personal injury when using this appliance follow basic precautions including the following CONTENTS 2 Installation Instructions 2 1 HOW 10 Adj st Level GG ka GE ao wd 2 2 Connerting Water Supply Hose aaa aaa 2 3 Conner the Drain HOSE zassa koka a an 3 Operating Instructions 3 1 Identification of FAD zo R O 3 2 Before Starting to Wash ee 3 3 Function of Each Button 16 3 4 Washing ProgramS 20 3 5 Care and qoem 22 4 Service Information 2 1 Schemplic DIGUE STI 23 4 2 Wiring Diagram ETT ee 24 4 3 Program Time Chart ze AGA AO AGE AAA RAE 25 4 4 Test Operation Without Water ann a ae 32 4 5 Troubleshooting Methods for Common Washing Problems 33 4 6 Troubleshooting Methods According to Error Message 34 Se Exploded ee 46 6 Replacement Part List a 50 1 SPECIFICATIONS 2927000 Electrical 120VAC Q 60Hz Inner Tub Stainless Inlet Water Pressure 14 5 116 PSI 100 800 k
35. put pipes from the input valve 3 Remove the inlet valve Te E nim TA A E Pressure Switch Figure C Disconnect the leads from pressure switch and disassemble pressure switch 2 Disconnect pressure tube from the pressure switch DT Housing Figure D 9 Remove the hoses and output pipes from the input valve 2 Disassemble the connector pipe and the DT housing 23 3 Disassembly of Top Cover and Lid Insert a flat blade between the cabinet and the top cover to release the latches 2 the top cover Use the blade to push the left hinge out of the way and to displace the hinge pin to remove the lid close open Remove the lid by pulling the right hinge pin out of its holder 24 Inner Tub Cap Tub Cover Hub Fixing Nut Outer Tub Inner Tub Bearing Housing ASM Rotor Rotor Nut Stator Hub Attachment Nut 4 Disassembly of Tub Cover and Pulsator 0 Remove 8 screws and take off the tub cover 2 Remove the pulsator cap 3 Remove the pulsator screws and take it out Remove the pulsator washer and take it out 5 Assemble the service tool 38 mm wrench Hit the bar using the hammer Disconnect hub fixing nut and disassemble the inner tub 74 25 7 Disassembly of the Back Cover and Drain Pump 0 Remove the screws that attach the back cover and take it off 2 Disconnect the leads and the hose from the drai
36. rature may be required according to soil type refer to page 12 Stains not properly pretreated Reduce load size Wash with Heavy or Soak 8 Heavy wash cycle for heavy soiled laundry Separate heavily soiled items from lightly soiled ones Pretreat stain and heavy soil according to directions shown on page 11 Blue Stains Undiluted fabric softener Pretreat the stain with detergent or a stain removal agent dispensed directly onto fabric Do not overfill fabric softener dispenser and do not pour liquid fabric softener directly onto fabric See page 14 for more instructions Black or gray A buildup caused by the interaction Keep the recommendations against Scrud waxy buildup marks on of fabric softener and detergent Use correct amount of detergent for load size soil level clothes can flake off and mark clothes and water Hardness Not enough detergent Yellow or or manganese in water To restore discolored load of whites use rust remover safe for brown rust supply water pipes or water fabric stains heater Install nonprecipitating water softener or an iron filter in your water supply system for an ongoing problem Before washing run water for a few minutes to clear lines zi Incorrect sorting Wash lint producing items like flannel sheets towels and the Tissues left in pocket like separately from dark fabrics and fabrics that tend to collect Overloading the washer lint Remove all items including tis
37. result in damaged clothes NOTE Do not pour additives directly on the wash load It may stain the clothes 13 Special Guide for Stain Removal A WARNING m Do not use or mix liquid chlorine bleach with other household chemicals such as toilet cleaners rust removers acid or products containing ammonia These mixtures can produce dangerous fumes which can cause serious injury or death m To reduce the risk of fire or serious injury to persons or property comply with the basic warnings listed below Read and comply with all instructions on stain removal products Keep stain removal products in their original labeled containers and out of children s reach Thoroughly wash any utensil used Do not combine stain removal products especially ammonia and chlorine bleach Dangerous fumes may result Never wash items which have been previously cleaned in washed in soaked in or spotted with gasoline dry cleaning solvents or other flammable or explosive substances because they give off vapors that could ignite or explode Never use highly flammable solvents such as gasoline inside the home Vapors can explode on contact with flames or sparks For successful stain removal Remove stains promptly Determine the kind of stain then follow the recommended treatment in the stain removal chart below To pretreat stains use a prewash product liquid detergent or a paste made from granular detergent and water
38. s the Start button and Do not dry anything that has ever had any type submerge additional items Close the lid and press the Start button again to restart oio it including cooking oils Do not wash waterproofed fabrics such as skiing outfits diapers or nappy Doing so can result in death explosion or fire auto seat covers Light and Large sized clothing Clothes like downs and woollens are light weight large and float easily Use a nylon net and wash them in a small amount of water If the laundry floats during the wash cycle it may become damaged Use dissolved detergent to prevent the detergent from clumping Do not wash water proof textilles Skling outfit baby diaper nappy automobile seat covers Long laundry items Use nylon bag nets for long DELICATES items For laundry with long strings or long length a bag will prevent tangling during washing Fasten zippers hooks and strings to make sure that these items don t snag on other clothes The nylon washing bag is not supplied by LG Using Water Water Temperature The machine sets the appropriate temperature automatically according to the wash program You can override the preset selection by pressing the WASH RINSE temperature button The temperature of the water impacts the effectiveness of all laundry additives and therefore the cleaning results We recommend temperatures of 120 F 120 140 F White items diapers underclothing
39. shing machine Concentrated bleaches and diaper sanitizer will cause damage to the paintwork and components of your washer Hydrocarbon solvents i e petrol paint thinners and lacquer thinners etc can dissolve plastic and blister paint Be careful when washing garments stained with these solvents as they are flammable DO NOT put them in washer or dryer Some pretreatment sprays or liquids can damage your washer s control panel Use of dyes in your washer may cause staining of the plastic components The dye will not damage the machine but we suggest you thoroughly clean your washer afterwards We do not recommend the use of dye strippers in your washer Do not use your washer lid as a work surface 19 4 SERVICE INFORMATION 4 1 SCHEMETIC DIAGRAM 4 2 WIRING DIAGRAM 1uesop MOLOOSLM AAS AAS ania 1d MOTI3A TA Ad 141OIA TA AODNVHO HO 3339 N9 NMOHa AVAD AD Movida Aa ALIHM HM HOSN3S HOTOO 95457 HOTOO SH3LL41 e 3009 40109 63 B 072800 CAP LZ w SEJREJ jas hm TT IM d m ZNOJ HM 18
40. sues and papers from the pockets of items to be washed See page 11 for sorting information Do not overload the washer D Overloading the washer Do not overload the washer etergent Undissolved detergent Some detergents need to be pre dissolved check the Excessive detergent detergent instructions Try pre dissolving the detergent Increase Water Temperature using HOT water safe for fabric Use proper amount of detergent gt gt 25 Incorrect use of chlorine bleach Never pour chlorine bleach directly on fabric Unfastened zippers hooks buckles Ribs tears and broken threads Overloading the washer Degradation of fabric See page 13 for adding liquid bleach Fasten zippers hooks and buckles Remove objects in pockets See page 11 for caring before loading Do not overload the washer 30 4 6 TROUBLE SHOOTING METHODS ACCORIDNG TO ERROR MESSAGE For more detailed information for trouble shooting refer to page 42 to 51 WATER SUPPLY ERROR DECISION BASIS WATER LEVEL dose not rise to the set level in within 30 minutes NO INLET lamp blinks CAUSE FOR ERROR OCCURRENCE Water faucet is closed Water supply is interrupted Inlet VV is clogged with dirts Connector has bad contact to the inlet valve BLUE 6 pin connector has a bad connection at the main board REMEDY Open water faucet Wait until water supply is resumed Clean or
41. upply Lower the drain hose and drain the water in the sump and the drain hose by running a spin cycle If frozen e Remove the water supply hose and immerse it in HOT water 40 or 104 Pour approximately 2 liters 414 pounds of HOT water 40 C or 104 F into the sump and allow it ti stand for at least 10 minutes Connect the water supply hose to the water tap run a SPEED WASH cycle to confirm that the machine fills drains and operates properly Wash Inner Tub Leave the lid open after washing to allow moisture to evaporate If you want to clean the inner tub use a clean soft cloth dampened with liquid detergent then rinse Do not use harsh or gritty cleaners Inlet Hoses Hoses connecting washer to faucet should be replaced every 5 years Exterior Immediately wipe off any spills Wipe with damp cloth Avoid hitting surface with sharp objects Long Vacations Be sure water supply is shut off at faucets Drain all water from hoses if weather will be below freezing Cleaning the inside of your washer If you use fabric softener or do regular COLD water washing it is very important that you clean the inside of your washer occasionally as described below Fill your washer with HOT water Add 1 cup of bleach Let it operate for several minutes Stop the washer open the lid and leave it to soak overnight After soaking drain the washer and run it through a normal cycle Products that might damage your wa
42. ushes of the dispenser put all the bleach into the wash load and completely flush the dispenser to eliminate the carryover of bleach to a subsequent load Any liquid remaining in the bleach dispenser at the end of the cycle is water not bleach To prevent unintentional self siphoning of the bleach never fill the dispenser higher than the maximum fill level marked on the dispenser When adding bleach to the dispenser be careful to avoid spilling it into the laundry load or leaving droplets of bleach around the dispenser These things will damage your laundry items 11 Using the Dispenser Drawer ABOUT THE DISPENSER Main Wash Main Wash The automatic dispenser consists of two Powder Detergent Liquid Detergent Compartment Compartment compartments which hold Liquid fabric softener Liquid Fabric Liquid or powdered detergent 2 All laundry products be added at once in their respective Compartment dispenser compartments They will be dispensed at the appropriate time for the most effective cleaning After adding the laundry products to the dispenser close the dispenser drawer To add detergent bleach and fabric softener to the automatic dispenser Open the dispenser drawer Load the laundry products into the appropriate compartments Close the lid slowly and smoothly to avoid spilling splashing or premature dispensing of the contents NOTE It is normal for a small amount of water to remain in the d
43. water using product containing enzymes Wash using bleach safe for fabric Grease oil tar butter fats salad dressing cooking oils car grease motor oils Scrape residue from fabric Pretreat Wash using hottest water safe for fabric For heavy stains and tar apply nonflammable dry cleaning fluid to back of stain Replace towels under stain frequently Rinse throughly Wash using hottest water safe for fabric Ink Some inks may be impossible to remove Washing may set some inks Use prewash stain remover denatured alcohol or nonflammable dry cleaning fluid Mildew scorch Wash with chlorine bleach if safe for fabric Or soak in oxygen bleach and HOT water before washing Badly mildewed fabrics may be permanently damaged Mud Brush off dry mud Pretreat or soak with product containing enzymes Mustard tomato Pretreat with prewash stain remover Wash using bleach safe for fabric Nail polish May be impossible to remove Place stain face down on paper towels Apply nail polish remover to back of stain Repeat replacing paper towels frequently Do not use on acetate fabrics Paint varnish Rust brown or yellow discoloration WATER BASED Rinse fabric in cool water while stain is wet Wash Once paint is dry it cannot be removed OIL BASED AND VARNISH Use solvent recommended on can label Rinse throughly before washing For spots use rust remover safe for fabric For discoloration of a
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