Platinum Electric
Contents
1. Breakage either intentional or unintentional to any part of the Goods Any damage arising from any modification of the Goods that has taken place without prior authorisation from Bromic Any use of the Goods for any reason other than its originally specified purpose Installation of Goods in places other than the original place disassembly and reassembly in another place Carelessness negligence or use other than that for which the Goods are designed Goods not performing correctly as a result of Goods being used in an environment whereby the ambient temperature and relative humidity are outside the operating parameters specified for those particular goods Modifications or tampering with the Goods or Heater Failure of the Goods due to ncorrect installation of electricty supply nsufficient regular maintenance of the type specified by the relevant manufacturer of components Failure to provide adequate ventilation for the Goods as specified by the manufacturer or Fair wear and tear of the Goods Please contact Bromic as soon as possible after discovery of a potential defect and or fault with the Goods to arrange for it to be tested and or serviced All warranty enquiries and or claims should be directed to Bromic s Head Office via its postal address PO Box 6062 Silverwater NSW 1811 or by telephoning 1300 276 642 within Australia or sending a fax to 61 2 9748 4289 www bromicheating com www brom2. N WARNING IN WARNING Outdoor Installation This heater MUST be permanently installed by For longest product life amp to maintain product an authorised licenced person Do not perform appearance mount heater under cover amp protect maintenance or carry out installation or assembly from rain amp weather whenever possible procedure while electrical power is switched on www bromicheating com HEATING INSTALLATION INSTRUCTIONS continuen 2 Mark mounting hole centres on ceiling or wall Brackets have 2 different mounting holes options Mounting Hole Centres amp Heater Position 3 Attach mounting brackets to ceiling or wall using appropriate fasteners Not supplied 4 Assemble rear brackets to heater with M5 screws Bring heater up to mounting brackets and lock into position with M5 screw amp nut Rotate heater to required angle 15 or 30 in either direction Lock into position with M5 screw amp nut Make electrical connection from heater to power supply www bromicheating com HEATING INSTALLATION INSTRUCTIONS conr nueo CEILING RECESS SOLD SEPARATELY AN WARNING Instructions below are suitable for ceiling surfaces 10 30mm thick For ceiling surfaces thicker than 30mm contact Bromic for alternative installation options A WARNING The heater shall under no circumstance be covered with insulating material or similar material During installation the suppl
3. agents to gain access to sites is for the account of the customer and not for Bromic The requirement for repair or replacement of the Goods must not be due to misuse neglect accident improper installation unauthorised modification or other abuse which in the reasonable opinion of Bromic was occasioned by the purchaser or any agent or employee of the purchaser Repair or supply of a substitute will not extend or renew the warranty period Bromic will warrant that any spare parts it provides will be free from defects and or faults in materials and or workmanship for a period of 3 months from the date of purchase provided that these spare parts have been installed by a Bromic authorised service agent Bromic will either undertake the repair or nominate a repair agent authorised by Bromic Bromic s repair warranty is restricted to normal business hours on Monday to Friday and excluding public holidays and weekends Where Bromic elects to replace rather than repair the Goods and no identical replacement is available for the Goods being replaced Bromic may replace the Goods with Goods of a similar standard and design then available from its range Bromic is not liable for the costs of the authorised service agents other than standard labour costs during normal working hours Bromic is not liable for travelling time in excess of 50 kilometres from an authorised service agent or 1 hour from the authorised service agent whiche
4. least 3mm an authorised and licenced person in order to avoid a must be fitted upstream from the supply line Contact an hazard authorised service technician if you are unsure if you have a circuit breaker installed on the premises Do not install the heater directly near a bathtub shower or swimming pool Any switches or controls must not be within reach of a person in the bathtub shower or swimming pool To maintain Ingress Protection Rating IPX5 only IP55 rated conduit fittings should be used for electrical installation A means for disconnection of the heater must be incorporated in the fixed wiring according to the local electrical codes PRODUCT OVERVIEW The Platinum Smart Heat Electric is designed to provide The heaters are built with corrosion resistant materials have efficient spot heating for commercial and residential electrical approval in Australia and are rated to IPX5 water applications The non glowing black radiant surface of the Ingress Protection Making the Platinum Smart Heat heater provides a comfortable heat without interfering with Electric the perfect solution for a variety of indoor and the atmosphere created by your venue outdoor heating applications SPECIFICATIONS 2620230 Heat Output Watts 1500W Power connection required Volts Amps 220 240V a c 50 60Hz 6 5 Amps Dimensions WxHxDmm WxHxDmm 960x162x40mm x 162 x 40mm P thom kg 6 I Approval Australian Approva
5. of products supplied by Bromic Heating the Goods that the Goods will be free from defects and or faults in materials and or workmanship for Twelve 12 months from the date of Bromic invoice Subject to the following conditions of this Warranty if a defect and or fault in materials and or workmanship are found during the warranty period Bromic will replace or repair the Goods at its option without charge 1 The Goods must have originated from Bromic and must be able to be identified by Bromic personnel as a Bromic Heating product The original invoice details including serial number where applicable MUST be provided to Bromic at the time that any claim is made pursuant to the terms of the Warranty Any claim made pursuant to the terms of the Warranty must be made within a reasonable time of the discovery of any potential fault or defect Acceptance of a claim under this Warranty is subject to an assessment of the Goods by Bromic or its authorised agent to determine the cause of the defect prior to Bromic s authorisation for repairs to be carried out Repairs to the Goods must not have been attempted by any person other than an authorised service agent Repairs attempted by a non authorised agent will void the warranty Where Goods are located or are to be located in premises where the induction of service or installation personnel is required any costs for such induction of service or installation
6. BR MIC HEATING PLATINUM SMART HEATTM ELECTRIC HEATER BY BROMIC INSTALLATION INSTRUCTION AND SERVICE MANUAL AVAILABLE IN 1500W VERSION AN IMPORTANT READ THIS MANUAL CAREFULLY SEE INSIDE COVER FOR IMPORTANT INFORMATION ABOUT THIS MANUAL KEEP INSTRUCTION WITH APPLIANCE FOR FUTURE REFERENCE Version 1 1 AUS IMPORTANT This manual contains important information about the installation operation and maintenance of Platinum Smart Heat Electric Heaters Please pay close attention to the important safety information shown throughout this instruction manual Any safety information will be accompanied by the following safety alert symbols NDANGER AWARNING IMPORTANT READ THIS MANUAL CAREFULLY before installing or servicing this product Improper installation operation or maintenance can result in death severe injury or property damage This appliance is intended for fixed installation with 220 240V AC Single phase power supply Installation MUST be carried out by a licensed and authorised technician in accordance with local electrical codes BROMIC HEATING Head Office 1 Suttor Street Silverwater Sydney NSW 2128 Australia Telephone 1300 276 642 within Australia or 61 2 9748 3900 from overseas Fax 61 2 9748 4289 Email info bromicheating com Web www bromicheating com Note Bromic Pty Ltd reserves the right to make changes to specifications parts components and equipment without prior not
7. ating com ELECTRICAL INSTALLATION WARNING This heater MUST be permanently installed by an authorised licenced person Do not perform maintenance or carry out installation or assembly procedure while electrical power is switched on N WARNING ELECTRICAL SHOCK HAZARD Serious injury or death may occur Disconnect from electrical supply before installing or servicing this heater Read and follow installation clearance requirements outlined in this manual The appliance MUST be connected to a properly grounded electrical source SERVICING N WARNING ELECTRICAL SHOCK HAZARD Serious injury or death may occur Disconnect from electrical supply before servicing this heater N WARNING Servicing and maitenance MUST be carried out by an authorised and licenced service person only N WARNING If the supply cord is damaged it must be replaced by Bromic a service agent of Bromic or similarly qualified persons in order to avoid a hazard Contact Bromic for further information on replacement of the supply cord ELECTRICAL INSTALLATION 1 Check product label for correct voltage and wattage Make sure power source conforms to the heaters requirements Use appropriate power supply cables for the heaters voltage and wattage with minimum temperature rating of 105 C The fixed wiring must be positioned away from amp protected from the enclosure of the heater Make all connections in accordance with local elec
8. icenced service person only The heater should be inspected before use and at least annually serviced amp inspected by a qualified amp licenced service person Do not perform maintenance until heater has been turned off power disconnected and heater temperature has cooled to room temperature Certain materials or items when stored under or near the appliance will be subjected to radiant heat and could be seriously damaged Combustible materials eg walls floors furniture fixtures and plants must be kept a minimum of 1000mm from the heater Clothing or other flammable materials should not be hung from the heater or placed on or near the heater Be sure the heater is not facing the ceiling or flammable or combustible substances materials This radiant heater is NOT intended to be installed on recreational vehicles and or boats Do not attempt to alter the unit in any manner Remove transit protection before use Never operate the heater in an explosive environment such as areas where petrol or other flammable liquids or vapours are stored Do not paint any surface of the heater Check for damage to the appliance regularly The heater must not be used if the black radiant panel or any other part of the heater is damaged If damage to the appliance is suspected discontinue use immediately and contact the supplier or qualified person to repair After unpacking make sure the appliance shows no signs of visible damage or
9. icheating com BROMIC HEATING 26 The manufacturer is not responsible for assuring compliance with jurisdictional codes and regulations governing sales construction installation and or use of the heating products and cannot be responsible for how the product is installed or used Before purchase and use of the product it is the responsibility of the owner to review the product application and all applicable national and local codes and regulations governing the installation and use of such heating products and to seek advice from relevant technical persons 27 In addition to the above all of Bromic s other general terms and conditions of trade apply save for those which are inconsistent with the terms of this warranty These general terms and conditions of trade can be obtained on request from Bromic n addition to the Warranty extended by Bromic to the Purchaser the Australian Consumer Law requires that Bromic provide the following additional guarantees to consumers as that word is defined by the Competition and Consumer Act in respect of consumer goods as defined by that Act supplied in Australia Our goods come with guarantees that cannot be excluded under the Australian Consumer Law You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptab
10. ification This Installation operation and service manual may not be reproduced in any form without prior written consent from Bromic Pty Ltd www bromicheating com CONTENTS IMPORTANT NOTES amp WARNINGS PRODUCT OVERVIEW PRODUCT DESCRIPTION SPECIFICATIONS PRODUCT FEATURES HEATER INSTALLATION INSTRUCTIONS CEILING amp WALL MOUNTING CEILING RECESS UMBRELLA MOUNTING TUBE SUSPENSION CHAIN SUSPENSION ELECTRICAL INSTALLATION SERVICING REPLACEMENT PART LIST TROUBLESHOOTING WARRANTY www bromicheating com N WARNING IMPORTANT Installation MUST be carried out by a licensed and authorised person Improper installation adjustment or alteration and Failure to follow the warnings and instructions in this manual could result in severe personal injury death or property damage The manufacturer is not responsible for any damage that could happen from improper use The manufacturer emphasises that this appliance should be used in a responsible manner and that all procedures warnings and safety instructions contained in this booklet be followed strictly The installer is to ensure that the requirements of the local authority local electrical installation code municipal building codes and any other relevant statutory regulations are carried out Do not place articles on or against this appliance Do not use or store flammable materials near this appliance This Installation Operation and Service manual should n
11. iling bracket supports amp suspension tubes Secure with nyloc nuts Raise heater assembly into position Attach ceiling bracket to surface through mounting holes with appropriate fasteners Not supplied Bring power into ceiling bracket through ceiling access holes or side access holes Use minimum IP55 rated cable gland in the 16mm holes If side access holes are not used assemble supplied hole plugs Make electrical connection from suspension tube power cord to power from ceiling Slide ceiling bracket cover up suspension tubes into position Secure with self tapping screws www bromicheating com HEATING INSTALLATION INSTRUCTIONS coNTINUED CHAIN SUSPENSION SOLD SEPARATELY Heater must be installed with heater surface at least 2400mm above the floor level If required cut down length of chain to ensure correct installation height Minimum distance between heaters measured from edge of heaters must be at least 500mm Minimum distance from front surface of heater to ceiling surface must be at least 180mm Feed power cord through hole in rear bracket Attach rear bracket to heater with M5x10 screws Attach chains to heater with S hooks Crimp S hooks closed after assembly Prepare ceiling structure for heater Attach chains to ceiling structure amp suspend heater Fix heater power cord to ceiling chain with cable ties Make electrical connection from heater to power supply www bromiche
12. l Number SGSEA 110842 PRODUCT FEATURES Ultra thin and stylish design Suitable for outdoor and indoor heating applications such as restaurants cafes bars and clubs factories office spaces designated smoking areas public areas hotels and more Non glowing does not interfere with the atmosphere created by your venue or environment Efficient directional spot heating Standard Mounting included with heater Heat Zones one or more heaters can be switched on and Optional Mounting purchased separately from heater off simultaneously from a single remote located switch P Ir P y Umbrella Mounting Platinum Smart Heat Electric Heaters can also be integrated into smart control systems Ceiling Recess Wind resistant amp IPX5 water protection rating Tube Suspension Chain Suspension www bromicheating com HEATING INSTALLATION INSTRUCTIONS CEILING amp WALL MOUNTING BRACKETS Heater must be installed with the minimum installation Minimum distance from edge of the heater to any clearances shown in diagram adjacent walls must be at least 250mm Heater must be Minimum distance between heaters measured from away from the fourth wall edge of heaters must be at least 500mm During installation the supply cord should be positioned such that it exits from the nearest edge of the heater and not from the centre or across the heater WALL MOUNTING CEILING MOUNTING CEILING CEILING
13. le quality and the failure does not amount to a major failure For more information visit our website at www bromicheating com or call 1300 276 642 Head Office PO Box 6062 Silverwater Sydney NSW 1811 Australia WARRANTY REGISTRATION PROCEDURE Any claim under this warranty should be initiated with the dealer retailer who sold the Goods or with any other dealer handling Bromic s products To register your product please fill out your the registration form at http www bromicheating com warranty Please ensure you have the following information during this process Serial Number of Heater www bromicheating com www bromicheating com
14. ling Cut Out www bromicheating com HEATING INSTALLATION INSTRUCTIONS coNrINUED UMBRELLA MOUNTING SOLD SEPARATELY Heater position relative to mounting holes LN Heater must only be mounted on metal umbrella arms Heater must be installed with heater surface at least 2400mm above the floor level Drill mounting holes in umbrella arm 2 x 6 0mm holes through both sides of arm 1 x 25 0mm hole through bottom of arm only 25 0mm hole must be positioned at the end of umbrella arm leading to power supply Minimum size of pole must be 30mm Mounting pole material must be rated minimum 200 C Minimum distance from edge of the heater to any adjacent surfaces must be 250mm Minimum distance from front surface of heater to surface behind heater must be 180mm Any surface material behind the heater less than 180mm from the front surface of the heater must be rated minimum 140 C Surface material must be positioned to ensure no contact with mounting pole or surfaces of the heater Attach bracket to umbrella arm with M5 bolts washers and nyloc nuts Supplied bolt suits umbrella arm up to 030 0mm Assemble heater bracket to heater with M5 screws Bring heater up to umbrella arm amp feed power cable into power cable hole Position heater against umbrella arm with heater bracket channel on the inside of umbrella bracket channel Lock into place with self tapping screws 4 places Make elec
15. lt of any actual or alleged failure of the Goods 21 The obligation of Bromic in relation to the warranty provided for in the previous paragraphs is not valid in the following cases Installation does not conform to the instructions given in the Use and Maintenance handbook Installation in places other than the original place disassembly and reassembly in another place Carelessness negligence or inability in use or use other than that for which the product is designed and or dimensioned or Modifications or tampering with the product 23 Bromic is not liable for and will not authorise repairs pursuant to a claim under this Warranty for Damage or failure of Goods as a consequence of not removing packaging and transport materials before use a b Parts subject to wear and tear including but not limited to fuses batteries handles locks hinges hoses c Goods which have not been installed in accordance with Bromic s and or the manufacturer s specifcation Extraordinary and unforeseeable events voltage surges irregular electric power supply natural events and disaster riots etc Repairs or replacement of Goods not bearing original serial numbers where applicable or compliance plates Rust and or discoloration due to heat or exposure to corrosive environments Damage caused to Goods due to improper use of cleaning agents detergents bleaches or other chemical additives or agents of a corrosive nature
16. ot be removed from the site of installation Installer should leave manual with the customer for future reference A minimum safety distance of 1000mm should always be left in front of the appliance This unit must be mounted at a minimum of 1800 mm above the floor The appliance must not be located directly below or in front of a wall electricity socket This is because the heat radiated from the appliance may damage the electricity outlet or plug Any guard or other protective device removed for servicing conducted by an authorised person must be replaced before operating the heater This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety Heaters are not intended to be installed in wardrobes Children should be carefully supervised when they are in the area of the heater Children and adults should be alerted to the hazards of high surface temperatures and should stay away to avoid burns clothing ignition or other serious personal injury Keep packaging materials out of reach of children Do not spray aerosols or flammable materials in the vincinty of this appliance while it is in operation Installation and repair must be carried out by a qualified IMPORTANT NOTES AND WARNINGS amp l
17. tampering If the appliance appears damaged contact the place of purchase for assistance This appliance must only be used on a 220 240V AC Single phase power supply Do not touch the heating surface at any time even when the heater is turned off and has cooled down Do not touch the heater with wet hands at any time If the appliance has not been used or will not be used for a long period of time disconnect power supply At the end of this product s useful life it must not be disposed of as domestic waste but must be taken to a collection centre for waste electrical and electronic equipment It is the user s responsibility to dispose of this appliance through the appropriate channels at the end of its useful life Failure to do so may incur the penalties established by laws governing waste disposal Proper differential collection and the subsequent recycling processing and environmentally compatible disposal of waste equipment avoids unnecessary damage to the environment and possible related health risks and also promotes recycling of the materials used in the appliance For further information on waste collection and disposal contact your local waste disposal service or the place of purchase www bromicheating com IMPORTANT NOTES AND WARNINGS CONTINUED In case of direct connection to a supply line a bipolar circuit e If the supply cord is damaged it must be replaced by breaker with contact opening distance of at
18. trical code regulations For outdoor installation all connections must be made in accordance with local electrical code regulations for outdoor wiring Only use wiring components approved for outdoor use with minimum IPX5 rating MAINTENANCE For longest product life amp to maintain product appearance mount heater under cover amp protect from rain amp weather whenever possible The exterior housing of the heater should be cleaned regularly To clean the appliance ensure heater is off and has been off for at least 2 hours after operation and wipe off any dirt dust with a soft damp cloth For locations near the coast salt in the air can cause rusting of metal Additional cleaning of the heater with a soft damp cloth fortnightly will increase the life of the products appearance www bromicheating com REPLACEMENT PART LIST No Jemen sem RN NNNM eese mm TROUBLESHOOTING SYMPTOM POSSIBLE CAUSE S CORRECTIVE ACTION Not enough heat 1 Heater too small for application 1 Add additional heater s 2 Heater mounted too high or too far 2 Decrease mounting qum or distance Too much heat 1 Heater too large for application 1 Replace with smaller heater 2 Heater mount too low or too close 2 Increase mounting height or distance www bromicheating com WARRANTY BR MIC HEATING Platinum Electric Smart Heating Warranty Conditions Bromic Pty Limited Bromic warrants to the original purchaser the Purchaser
19. trical connection from heater to umbrella power supply www bromicheating com HEATING INSTALLATION INSTRUCTIONS conrinueo TUBE SUSPENSION SOLD SEPARATELY 1 Heater must be installed with heater surface at least 2400mm above the floor level Supplied suspension tubes position heater surface 1000mm below the ceiling surface If required cut down length of suspension tubes to ensure correct installation height Minimum distance from front surface of heater to ceiling surface must be 180mm Minimum distance between heaters measured from edge of heaters must be at least 500mm If suspension tubes are cut down drill new mounting holes in each tube Suspension Tube Mounting Hole Feed power cord through hole in rear bracket and suspension tube Attach rear bracket to heater with M5 screws Assemble suspension tubes to rear bracket with M5 screw and nut Rotate heater to required angle 15 or 30 in either direction Lock into position with M3 screw and nut Slide ceiling bracket cover over suspension tubes Assemble supplied rubber grommets in ceiling bracket to protect power supply cables Bring ceiling bracket to suspension tubes amp feed power cord through required hole in ceiling bracket supports Note Which hole to feed power cord through is defined by where the power is brough into the ceiling bracket in Step 12 Locate suspension tubes inside ceiling bracket supports M5 bolts through ce
20. ver is the lesser Bromic is not responsible for any costs involved in gaining access to Goods for the purposes of repairs checks or modifications Bromic s warranty does not extend to any damage or induced Goods failures resulting from an installation that was undertaken outside the direct control of Bromic or its authorised service installation agents Bromic is not liable and will not authorise repairs pursuant to a claim under this Warranty for Goods which have been modified for rental purposes All Goods are designed to be operated indoors in a permanent location Movement of goods after installation should be restricted to whatever is required for routine cleaning and maintenance only Bromic will not be responsible or liable for damage or loss caused during transport and or testing of the Goods and will not be liable for the cost of transport or testing of the Goods www bromicheating com www bromicheating com BR MIC HEATING Bromic does not warrant the Goods where the Goods were installed and or used in conjunction with goods of a supplier other than Bromic the other goods in such a way as to exceed the capacity and or performance capabilities of the Goods or the other goods and denies all liability for any damage whatsoever suffered by any person arising from such use 20 Bromic shall not be liable for any indirect or consequential loss loss of profit or any other economic loss as a resu
21. y cord should be positioned such that it exits from the nearest edge of the heater and not from the centre or across the heater Prepare ceiling cut out Heater must be installed with heater surface at least 2400mm above the floor level Put ceiling support brackets in position From below bring ceiling frame up and into ceiling cut out Fasten ceiling frame to ceiling support brackets with M5 screws amp nyloc nuts Which locator hole to use is dictated by thickness of ceiling surface Screw hex spacers into 4 mounting holes Spacers must be assembled between heater amp rear mounting brackets Assemble rear mounting brackets to spacers with M5 screws Raise one side of heater up into ceiling frame cavity amp then raise whole heater into cavity Rotate the heater into horizontal position in the ceiling cavity amp then lower down onto the ceiling frame Ensure all four rear mounting brackets are hooked over the ceiling frame amp centre the heater inside the frame Make electrical connection from heater to power supply IN WARNING Minimum vertical ceiling space clearance measured from ceiling surface must be 300mm Minimum horizontal ceiling space clearance measured from each edge of ceiling cut out must be 500mm Minimum distance between heaters measured from edge of ceiling cut out must be 500mm A WARNING Joists beams and rafters shall not be cut or notched to install the heater 1008 Cei
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