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SPARC T5-2 Server Service Manual

1. secceeceeecceecceecceeceeeeueceeecee eee eeaseeeneeeeees 11 BOCUDACK twats 11 Identifying Components 0 ee cece ceeeecceceeeeececeeeeeceneeeeececeeeeeseaaeneeeeaeenereeea 13 Front Panel Components Service ssccescceeceeecceecceecceecceceeeceeeceeeeeseeneeuseees 13 Rear Panel Components Service ccscccseecececeeecsececeescesceeeeeeeeeeeeeeeaeeeses 15 Internal Component Locations cceecesseeceeececeeeceueeeeeeceaueceeuseeeaeeceuseseeees 16 Motherboard Component Locations sseeeeeececneeceeeeeeeceneeeeeesceeeeeeeuneeeees 19 VO Component Locations 0 4 500 4 20 Power Distribution and Fan Module Component Locations seceeseeeeeeeeees 22 System Schematic 23 Component Task Reference 2 26 Detecting and Managing Faults cece ceeeeececeeeeececeeeeceeeeeeeeeeeaneeceeeaaeees 29 29 Diagnostics PLOCeSS nenion istia cece ec desseecedsccedeccdeswu suds ceueseddsawebeccoceenees 29 TOOMAVailaBility ceciren nanes a RE AARRE RTE AREE 31 Log In to Oracle ILOM Service seeeseeeseseeeeesstesserssrrsserssererererereree 32 Oracle ILOM Service Related Tools 22 00 114 40 32 Interpretng L 5 33 Front Panel Controls and LEDS eeeeeceseeceececeeeceaeeeeeeececseeeeaneeees 34 Rear Panel Controls an
2. csscceeceeecceeceeecceeceecceecceeceeeeeeeeaeeeseeseeeeeeeees 87 Install a Power Supply seneseserseseresesseeersreserseesreressresesreserssesreresereressere 89 Y Verify Power Supply Functionality ee seeeseeeseeeseeeseeeereeerrersrrerererererreereesee 90 Servicing Memory Risers and DIMMS cceeeeccceeeeececeeeeeceneeeeeeenaeneeees 91 Memory Riser and DIMM FRU Names cesececseeceeneeceeeceaueceeeaceeaeeeeaneeees 91 Memory Riser and DIMM Configuration cccsecesseeceesceceeeceeneeeeeeeeaueeeenees 93 DIMM Rank Classification Labels 411 11 41 94 Vv Locate a Failed DIMM LEDS ceeccecceeeceeeceeece 94 v Locate a Failed DIMM Oracle ILOM cceccceeeceeeeeeeeeeeeeeeeeceeeeeeeeeees 96 v Remove a Memory Riser and DIMM eeeeeeecenseeceececeeeceueeeeeeeceaueeeeunes 96 v Install a DIMM and a Memory Riser ccceeeceeeceeecececeeeeeceeeeeeseeeeeeeees 99 v Enable and Verify Newly Installed DIMMS ceseeeeseeeeeeeeeeeeeeneeeeeee ees 102 Servicing the DVD DIive neare eaaa A AE NE EE a E REENE 105 v Remove a DVD Drive or Filler Panel eeeeeeeeeeeeeeeeererereesrerrrrerrrrerrereee 105 v Install a DVD Drive or Filler Panel cece eeeeeeceeececeeeeeueeeeneeceuneeenees 106 Servicing
3. PCle CPU IOS PCle Root Complex Path Oracle ILOM Target Slot Switch 1 0 1 0 pci 300 pci l pci 0 pci 4 SYS MB PCIE1 2 0 1 0 pci 300 pci l pci 0 pci s SYS MB PCIE2 3 0 1 0 pci 300 pci 1 pci 0 pci 6 SYS MB PCIE3 4 0 1 0 pci 300 pci 1 pci 0 pci 7 SYS MB PCIE4 5 0 0 1 pci 340 pci 1 pci 0 pci 4 SYS MB PCIE5 6 0 0 1 pci 340 pci l pci 0 pci s SYS MB PCIE6 7 0 0 1 pci 340 pci l pci 0 pci 6 SYS MB PCIE7 8 0 0 1 pci 340 pci 1 pci d pci 7 SYS MB PCIE8 Related Information System Schematic on page 23 PCIe Card Configuration on page 113 Rear Panel Components Service on page 15 Remove a PCIe Card or Filler Panel on page 115 Install a PCIe Card or Filler Panel on page 117 Y Remove 8 PCle Card or Filler Panel A Caution This procedure requires that you handle components that are sensitive to ESD This sensitivity can cause the component to fail To avoid damage ensure that you follow antistatic practices as described in ESD Measures on page 50 A customer can perform this procedure The server must be completely powered down before performing this procedure See Component Service Categories on page 53 for more information about cold service procedures Prepare for servicing a Attach an antistatic wrist strap Servicing PCle Cards 115 Remove a PCle Card or Filler Panel b Power off the server and disconnect all power cords from the server power
4. Prevent ESD Damage on page 58 m Extend the Server to the Service Position on page 58 Release the CMA on page 60 Remove the Server From the Rack on page 61 Preparing for Service 57 Prevent ESD Damage Remove the Top Cover on page 62 Related Information Safety Information on page 49 vV Prevent ESD Damage Many components housed within the chassis can be damaged by ESD To protect these components from damage perform the following steps before opening the chassis for service 1 Prepare an antistatic surface to set parts on during the removal or installation process Place ESD sensitive components such as the printed circuit boards on an antistatic mat The following items can be used as an antistatic mat Antistatic bag used to wrap a replacement part ESD mat Disposable ESD mat shipped with some replacement parts or optional components 2 Attach an antistatic wrist strap When servicing or removing server components attach an antistatic strap to your wrist and then to a metal area on the chassis Related Information Safety Information on page 49 vV Extend the Server to the Service Position You can service the following components with the server in the service position Drives DVD module Power supplies Fan modules Fan boards 58 SPARC T5 2 Server Service Manual July 2015 Extend the Server to the Service Position 3
5. Preparing for Service 53 Removing Power From the Server Component service Component Service information Notes Category Fan module Servicing Fan Modules Removal of a fan in the rear row requires replacement within 30 seconds to avoid overheating Cold service replaceable Memory risers and Servicing Memory Risers and DIMMs by customer DIMMs DVD drive filler Servicing the DVD Drive Remove any media prior to replacement A drive or a filer must be installed to preserve proper interior air flow System battery Servicing the Battery T O cards Servicing PCIe Cards Cold service replaceable Fan board Servicing the Fan Board by authorized service personnel Motherboard Servicing the Motherboard Transfer system configuration PROM to new motherboard Drive backplane Servicing the Drive Backplane PS backplane Servicing the PS Backplane Related Information Component Task Reference on page 26 Removing Power From the Server Step Description Links 1 Prepare the server for powering off Prepare to Power Off the Server on page 55 2 Power off the server by one of three methods Power Off the Server Oracle ILOM on page 55 Power Off the Server Power Button Graceful on page 56 Power Off the Server Emergency Shutdown on page 56 3 Disconnect the power cords from the server Disconnect Power Cords on page 57 Related Informati
6. 512M e sano NET MGT 10 100 cop Host amp Service Data Processor Sener Flash al FPGA VGA DB15 USB1 rear USBO rear SSI Slots x8 8 fia PACE Slot x8 xi i 5 mE 21 siot6 x8 Slot5 x8 5 FSS 61014 x8 SS Siot3 x8 Save x8 Related Information Component Service Categories on page 53 Identifying Components 25 Component Task Reference Internal Component Locations on page 16 Motherboard Component Locations on page 19 I O Component Locations on page 20 Power Distribution and Fan Module Component Locations on page 22 Component Task Reference This table lists the names of serviceable components This table also lists the Oracle ILOM target and the task location for each component Components not present on the 1 processor server are marked with an asterisk Component Oracle ILOM Target Links Battery SYS MB BAT Servicing the Battery DIMMs SYS MB CMn CMP MRn BOBn CHn D Servicing Memory Risers and Drive backplane Drives DVD drive Fan board Fan modules Front control panel light pipe assembly Memory risers SYS SASBP SYS SASBP HDDO bottom SYS SASBP HDD1 SYS SASBP HDD2 SYS SASBP HDD3 SYS SASBP HDD4 SYS SASBP HDDS top SYS SASBP DVD SYS FANBD As viewed from front of server SYS FANBD FO left front SYS FANBD F1 center front SYS FANBD F2 right f
7. If you plan to interact with the system console directly you can connect additional external devices such as a mouse and keyboard to the server s USB connectors and connect a monitor to a HD 15 video connector The rear HD 15 video connector is active by default For more details on selecting an active video port refer to Server Installation If you plan to connect to the Oracle ILOM software over the network connect an Ethernet cable to the Ethernet port labeled NET MGT Note The service processor SP uses the NET MGT out of band port by default You can configure the SP to share one of the sever s four Ethernet ports instead The SP uses only the configured Ethernet port If you plan to access the Oracle ILOM CLI through the management port connect a serial null modem cable to the RJ 45 serial port labeled SER MGT The USB connectors on the front panel support USB 2 0 The USB connectors on the rear panel support USB 3 0 Related Information Front Panel Components Service on page 13 Rear Panel Components Service on page 15 Detecting and Managing Faults Server Installation Preparing for Service 63 64 SPARC T5 2 Server Service Manual July 2015 Servicing Drives The server provides six 2 5 inch drive bays accessible through the front panel See Front Panel Components Service on page 13 Drives can be removed and installed while the server is running This feature referred to as bei
8. These topics explain how to use various diagnostic tools to monitor server status and troubleshoot faults in the server The examples use the PSH fmadm faulty command Understanding Diagnostics on page 29 Interpreting LEDs on page 33 Configuring POST on page 37 Managing Faults on page 42 Interpreting Log Files and System Messages on page 46 Related Information Identifying Components Preparing for Service Component Service Categories on page 53 Returning the Server to Operation Understanding Diagnostics These topics explain the diagnostic process and tools m Diagnostics Process on page 29 Tool Availability on page 31 Log In to Oracle ILOM Service on page 32 Oracle ILOM Service Related Tools on page 32 Diagnostics Process Depending on the fault you might need to perform all of the steps or just some of them You also might have to run diagnostic software that needs to be installed or enabled Detecting and Managing Faults 29 Understanding Diagnostics Faulty hardware suspected Note The diagnostic tools you use and the order in which you use them depend on the nature of the problem you are troubleshooting However for descriptive purposes this table follows the steps given in the illustration 30 SPARC T5 2 Server Service Manual July 2015 Understanding Diagnostics Step Diagnos
9. Detecting and Managing Faults Preparing for Service Front Panel Components Service The following figure shows the layout of the server front panel including the power and server locator buttons and the various status and fault LEDs Note The front panel also provides access to internal drives the removable media drive if equipped and the two front USB ports Identifying Components 13 Front Panel Components Service 2 ne O E R soa gt Description Links 10 11 12 13 Locator LED Locator button white Service Action Required LED amber Power OK LED green Power button SP OK Fault LED green or amber Three Service Action Required LEDs amber for Fan Module FAN Processor CPU and Memory MEM Power Supply PS Fault Service Action Required LED amber Overtemperature LED amber Serial number Two USB 2 0 connectors HD 15 video connector SATA DVD drive Drives 0 to 5 numbered bottom to top Front Panel Controls and LEDs on page 34 Front Panel Controls and LEDs on page 34 Front Panel Controls and LEDs on page 34 Front Panel Controls and LEDs on page 34 Front Panel Controls and LEDs on page 34 Servicing the SP Servicing Fan Modules Servicing the Motherboard Servicing Memory Risers and DIMMs Servicing Power Supplies Front Panel Controls
10. Release the CMA on page 60 Remove the Top Cover A Caution Removing the top cover without properly powering down the server and disconnecting the AC power cords from the power supplies will result in a chassis intrusion switch failure This failure causes the server to be immediately powered off Any changes you make to the memory riser or DIMM configurations will not be properly reflected in the service processor s inventory until you replace the top cover 1 Ensure that the AC power cords are disconnected from the server power supplies 2 Unlatch the server top cover Insert your fingers under the two cover latches and simultaneously lift both latches in an upward motion as shown in panel 1 3 Lift the cover slightly and slide it toward the front of the server chassis about 0 5 inch 12 mm 62 SPARC T5 2 Server Service Manual July 2015 Attachment of Devices During Service 4 Lift up and remove the top cover as shown in panel 2 A metal air baffle is attached to the rear inside surface of the top cover When you remove the top cover lift it carefully so that the air baffle doe not catch on anything inside the server Related Information Replace the Top Cover on page 159 Attachment of Devices During Service During service procedures you might have to connect devices to the server For OS support connect an Ethernet cable to the one of the Ethernet connectors NET 0 NET 1 NET 2 and NET 3
11. Install the Drive Backplane 1 Remove the drive backplane See Remove the Drive Backplane on page 147 2 Unpack the replacement drive backplane and place it on an antistatic mat 3 Insert the drive backplane into the chassis Verify that the drive backplane is seated properly at the bottom in the small slot near the DVD drive 4 Lift up the metal hook and press the drive backplane to the front until it snaps into place 5 Replace the power cable ribbon data cable and SAS cables to their original locations Note You must insert the mini SAS plug into the upper mini SAS connector on the drive backplane This short cable connects the DVD drive to its USB bridge on the motherboard The longer SAS cable connects drive bays 4 and 5 to a storage device in the rear of the server The lower mini SAS connector on the disk backplane requires the standard four channel mini SAS cable for drive bays 0 to 3 Servicing the Drive Backplane 149 Install the Drive Backplane 6 Replace the System Remind button assembly air divider 7 Replace all memory risers you removed See Install a DIMM and a Memory Riser on page 99 8 Replace the DVD drive See Install a DVD Drive or Filler Panel on page 106 9 Replace all drives and filler panels See Install a Drive on page 71 10 Return the server to operation a Install the top cover See Replace the Top Cover on page 159 b Return the se
12. Memory risers DIMMs PCIe cards SP card Battery Note You can replace the drives DVD module and power supplies without extending the server into the service position Verify that no cables will be damaged or will interfere when the server is extended Although the CMA that is supplied with the server is hinged to accommodate extending the server you should ensure that all cables and cords are capable of extending From the front of the server release the two slide release latches Squeeze the green slide release latches to release the slide rails While squeezing the slide release latches slowly pull the server forward until the slide rails latch Preparing for Service 59 Release the CMA Related Information m Release the CMA on page 60 Remove the Server From the Rack on page 61 Y Release the CMA For some service procedures such as replacing a power supply if you are using a CMA you might need to release the CMA to gain access to the rear of the chassis Note For instructions on how to install the CMA for the first time refer to Server Installation 1 Press and hold the tab The tab is on the inside rear of the left side of the CMA 60 SPARC T5 2 Server Service Manual July 2015 Remove the Server From the Rack Swing the CMA out of the way Do not allow the CMA to hang unsupported while it is unattached When you have finished the service st
13. Oracle ILOM Properties That Affect POST Behavior on page 38 Configure POST on page 40 Run POST With Maximum Testing on page 42 Oracle ILOM Properties That Affect POST Behavior Note The value of keyswitch_state must be normal when individual POST parameters are changed Parameter Values Description HOST keyswitch state normal The server can power on and run POST based on the other parameter settings This parameter overrides all other commands diag The server runs POST based on predetermined settings standby The server cannot power on locked The server can power on and run POST but no flash updates can be made HOST diag mode off POST does not run normal POST runs according to diag level value HOST diag level max If diag mode normal runs all the minimum tests plus extensive processor and memory tests 38 SPARC T5 2 Server Service Manual July 2015 Configuring POST Parameter Values Description min If diag mode normal runs minimum set of tests HOST diag trigger none Does not run POST on reset hw change Default Runs POST following a FRU replacement or an AC HOST diag verbosity hw_change_level hw_change_ verbosity power on reset power_on_level power_on_ verbosity error reset error_reset_level error_reset_verbosity all resets normal min max debug none power cycle max default Runs the maximum set of tests min Runs t
14. CH1 D0 on the first memory riser CMP MRQ is SYS MB CMP MRO BOB1 CH1 D0 Memory Riser Label Memory Riser or DIMM FRU Name Ejector Slot Body Color Color CM0 MRO SYS MB CMO CMP MRO riser Farthest from power SYS MB CMO CMP MRO BOB CHO DO Black Black supplies Servicing Memory Risers and DIMMs 91 Memory Riser and DIMM FRU Names Memory Riser Label Memory Riser or DIMM FRU Name Ejector Slot Body Color Color SYS MB CM CMP MRO BOBQ CH1 D0 Black White SYS MB CMO CMP MRO BOB1 CHO DO White Black SYS MB CMQ CMP MR BOB1 CH1 D0 White White CMO0 MR1 SYS MB CM CMP MR1 riser SYS MB CMO CMP MR1 BOBO CHO DO Black Black SYS MB CMO CMP MR1 BOB0 CH1 D0 Black White SYS MB CM CMP MR1 BOB1 CHO D White Black SYS MB CMQ CMP MR1 BOB1 CH1 D0 White White CM0 MR2 SYS MB CMO CMP MR2 riser SYS MB CM CMP MR2 BOBQ CHO DO Black Black SYS MB CMO CMP MR2 BOB0 CH1 D0 Black White SYS MB CM CMP MR2 BOB1 CHO D White Black SYS MB CM CMP MR2 BOB1 CH1 D0 White White CMO0 MR3 SYS MB CM CMP MR3 riser SYS MB CMQ CMP MR3 BOBO CHO DO Black Black SYS MB CMO CMP MR3 BOBO CH1 D0 Black White SYS MB CM CMP MR3 BOB1 CHO DO White Black SYS MB CMQ CMP MR3 BOB1 CH1 D0 White White CM1 MRO SYS MB CM1 CMP MRO riser Not on the 1 processor _syS MB CM1 CMP MRO BOB CH DQ Black Black server SYS MB CM1 CMP MR BOBQ CH1 D0 Black White SYS MB CM1 CMP MR BOB1 CHO D White Black SYS MB CM1 CMP MR BOB1 CH1 D0 White White
15. EIA ESD FEM FRU HBA host hot pluggable hot swappable ID PROM IP Dynamic Host Configuration Protocol Interchangeable terms for storage module See storage module Data terminal equipment Electronics Industries Alliance Electrostatic discharge Fabric expansion module server modules only FEMs enable server modules to use the 10GbE connections provided by certain NEMs See NEM Field replaceable unit Host bus adapter The part of the server or server module with the CPU and other hardware that runs the Oracle Solaris OS and other applications The term host is used to distinguish the primary computer from the SP See SP Describes a component that can be replaced with power applied but the component must be prepared for removal Describes a component that can be replaced with power applied and no preparation is required Chip that contains system information for the server or server module Internet Protocol 166 SPARC T5 2 Server Service Manual July 2015 OBP KVM LwA M MAC MAC address modular system MSGID N name space NEBS NEM NET MGT NIC NMI OBP Keyboard video mouse Refers to using a switch to enable sharing of one keyboard one display and one mouse with more than one computer Sound power level Machine access code Media access controller address The rackmountable chassis that holds server modules storage modules NEMs
16. and PCI EMs server modules only The modular system provides Oracle ILOM through its CMM Message identifier Top level Oracle ILOM target Network Equipment Building System Netra products only Network express module server modules only NEMs provide Ethernet and SAS connectivity to storage modules Network management port An Ethernet port on the server SP the server module SP and the CMM Network interface card or controller Nonmaskable interrupt OpenBoot PROM Sometimes OBP is used in file names and messages to indicate a relationship to OpenBoot Glossary 167 Oracle ILOM Oracle ILOM Oracle ILOM CMM Oracle Solaris Os PCI PEM POST PROM PSH REM 5 SAS SCC SER MGT server module SP Oracle Integrated Lights Out Manager Oracle ILOM firmware is preinstalled on a variety of Oracle systems Oracle ILOM enables you to remotely manage your Oracle servers regardless of the state of the host system Oracle ILOM that runs on the CMM server modules only See Oracle ILOM Oracle Solaris operating system Peripheral component interconnect PCIe ExpressModule server modules only Modular components that are based on the PCI Express industry standard form factor and offer I O features such as Gigabit Ethernet and Fibre Channel Power on self test Programmable read only memory Predictive self healing RAID expansion module server modules only Sometimes referred to
17. sunw msg id SUN4V 8000 DX Servicing Memory Risers and DIMMs 103 Enable and Verify Newly Installed DIMMs faults 0 SP faultmgmt 0 0 SP faultmgmt 0 faults 0 uuid 3aa7c854 9667 e176 efe5 e487e520 8 timestamp Dec 14 22 43 59 If the show faulty command reports a fault with a UUID go to Step 7 If show faulty does not report a fault with a UUID you are done with the verification process Switch to the system console and type the fmadm repair command with the UUID Use the same UUID that was displayed from the output of the Oracle ILOM show faulty command fmadm repair 3aa7c854 9667 e176 efe5 e487e520 104 SPARC T5 2 Server Service Manual July 2015 Servicing the DVD Drive The DVD drive is mounted in a removable module that is accessed from the system s front panel See Front Panel Components Service on page 13 The DVD module must be removed from the drive cage in order to service the drive backplane A Caution If you remove the DVD drive you should replace it with a DVD drive filler panel Otherwise the server might overheat due to improper airflow These topics describe how to service a DVD drive Remove a DVD Drive or Filler Panel on page 105 Install a DVD Drive or Filler Panel on page 106 Related Information Filler Panels on page 51 Y Remove a DVD Drive or Filler Panel A customer can perform this procedure The server must be completely powered down
18. 131 Y Remove the Fan Board A Caution These procedures require that you handle components that are sensitive to ESD This sensitivity can cause the component to fail To avoid damage ensure that you follow antistatic practices as described in ESD Measures on page 50 This is a cold service procedure that must be performed by qualified service personnel The server must be completely powered down before performing this procedure See Component Service Categories on page 53 for more information about this category of service procedures Prepare for servicing a Attach an antistatic wrist strap b Power off the server and unplug power cords from the power supplies See Removing Power From the Server on page 54 c Extend the server to the maintenance position See Extend the Server to the Service Position on page 58 d Remove the top cover See Remove the Top Cover on page 62 Remove all fan modules Servicing the Fan Board 127 Remove the Fan Board See Remove a Fan Module on page 79 3 Remove all memory risers See Remove a Memory Riser and DIMM on page 96 4 Disconnect any cables plugged into the USB or video connectors on the front of the server 5 Remove the fan board a Loosen the three captive screws connecting the front memory riser guide to the motherboard panel 1 b Remove the two screws on each side of the outside of the chassis that
19. 26 4ec16c8d 5cdb c6ca c949 e24d3637ef27 PCIEX 8000 8R Major Problem Status solved Diag Engine unknown System Manufacturer Oracle Corporation Name SPARC T5 8 Part_Number 1 1 41 Serial_Number 1238BDCQDF Suspect 1 of 1 Fault class fault io pciex device interr corr Certainty 100 Affects he chassis 0 motherboard 0 cpuboard 0 chip 0 hostbridge 0 pciexrc 0 Status faulted but still in service FRU Status faulty Location SYS PMO Manufacturer Oracle Corporation Name TLA PN NRM T5 1 2 Part_Number 7061001 Revision 01 Serial_Number 465769T 12445102WR Chassis Manufacturer Oracle Corporation Name SPARC T5 8 Part_Number 12345678 13 2 Serial_Number 1248DC140 Description A fault has been diagnosed by the Host Operation System Response The service required LED on the chassis and on the affected FRU may be illuminated Impact No SP impact Action Refer to the associated reference document at http support oracle com msg PCIEX 8000 8R for the latest service procedures and policies regarding this diagnosis faultmgmtsp gt In this example a fault is displayed that includes these details Date and time of the fault 2012 08 27 19 46 26 UUID 4e16c8d 5cdb c6ca c949 e24d3637ef27 which is unique to each fault 44 SPARC T5 2 Server Service Manual July 2015 Clear a Fault Message identifier PCIEX 8000 8R which can be used to obtain additional fault informa
20. Check if the host has been powered off Allow approximately one minute before performing this step Type the show HOST command When the host is powered off the console displays status Powered Off Switch to the system console to view POST output Watch the POST output for possible fault messages The following output indicates that POST did not detect any faults gt start SYS console 0 Q gt INFO 0 0 0 lt POST Passed all devices 0 Q gt POST Return to VBSC 0 0 gt Master set ACK for vbsc runpost command and spin Note The server might boot automatically at this point If so go directly to Step 4 1 If the server remains at the OpenBoot prompt ok go to Step 4 e If the server remains at the OpenBoot prompt type boot Return the virtual keyswitch to Normal mode gt set HOST keyswitch_state Normal Set keyswitch state to Normal Switch to the system console and type the Oracle Solaris fmadm faulty command fmadm faulty If any faults are reported refer to the diagnostics instructions described in Check for Faults on page 43 5 Switch to the Oracle ILOM command shell 6 Run the show faulty command gt show faulty Target SP faultmgmt O SP faultmgmt O SP faultmgmt 0 Property Value fru SYS MB CMP MR1 BOB1 CHO DO timestamp Dec 14 22 43 59
21. Note The front and rear panel Service Action Required LEDs are also lit when the server detects a fan module fault The server Overtemp LED might also light if a fan fault causes an increase in server operating temperature Related Information Front Panel Components Service on page 13 Rear Panel Components Service on page 15 Extend the Server to the Service Position on page 58 Remove a Fan Module on page 79 Detecting and Managing Faults Y Remove a Fan Module A Caution While the fan modules provide some cooling redundancy if a fan module fails replace it as soon as possible to maintain server availability When you remove one of the fans in the rear row fans 3 4 or 5 you must replace it within 30 seconds to prevent overheating of the server Caution The fan module contains hazardous moving parts Unless the power to the server is completely shut down replacing the fan modules is the only service permitted in the fan compartment A customer can perform this procedure while the server is running See Component Service Categories on page 53 for more information about hot service procedures Prepare for servicing a Attach an antistatic wrist strap See Prevent ESD Damage on page 58 b Extend the server to the maintenance position See Extend the Server to the Service Position on page 58 Identify the faulty fan module with a corresponding Service
22. SPARC T5 2 Server Service Manual July 2015 System Schematic Related Information Component Service Categories on page 53 Servicing Power Supplies Servicing the PS Backplane Servicing Fan Modules Servicing the Fan Board System Schematic These schematic diagrams show the connections between and among components and device slots on the 2 processor server and the 1 processor server Use these schematic diagrams to determine the optimum locations for optional cards or other peripherals based on your system s configuration and intended use Note For more detail on root complexes related to the PCIe slots see I O Root Complex Connections on page 114 Identifying Components 23 System Schematic FIGURE 1 Schematic Diagram for a 2 Processor Server NET MGT 10 100 SPD env Modu i ono Service SER MGT Processor VGA DB15 USB 1 1 Keybd Mouse pci 7 Sco Slots x8 x8 pias 9007 x8 x8 pci 5 x8 SS x8 Network SS siot6 x8 Slot5 x8 Quad 10Gig Enet 10 100 1000 Slot4 x8 SS Slots x8 SS Slot2 x8 Slot x8 SAS SATA SAS SATA VO Controller VO Controller SAS 1 SAS 0 24 SPARC T5 2 Server Service Manual July 2015 System Schematic FIGURE 2 Schematic Diagram for a 1 Processor Server ied env re ow LE
23. Server Power Button cccccceecseceeceeeeceeeeeeeeeeseeeeseneenes 162 GIOSSANY Senbe ng BeBe E edule 165 SPARC T5 2 Server Service Manual July 2015 Contents 10 SPARC T5 2 Server Service Manual July 2015 Using This Documentation Overview Describes how to troubleshoot and maintain the SPARC T5 2 server from Oracle Audience Technicians system administrators and authorized service providers Required knowledge Advanced experience troubleshooting and replacing hardware Product Documentation Library Documentation and resources for this product and related products are available at http www oracle com goto t5 2 docs Feedback Provide feedback about this documentation at http www oracle com goto docfeedback Using This Documentation 11 12 SPARC T5 2 Server Service Manual July 2015 Identifying Components These topics identify key components of the server including major boards and internal system cables as well as front and rear panel features Front Panel Components Service on page 13 Rear Panel Components Service on page 15 Internal Component Locations on page 16 Motherboard Component Locations on page 19 I O Component Locations on page 20 Power Distribution and Fan Module Component Locations on page 22 System Schematic on page 23 Component Task Reference on page 26 Related Information
24. as an HBA See HBA Supports the creation of RAID volumes on drives Serial attached SCSI System configuration chip Serial management port A serial port on the server SP the server module SP and the CMM Modular component that provides the main compute resources CPU and memory in a modular system Server modules also might have on board storage and connectors that hold FEMs Service processor In the server or server module the SP is a card with its own OS The SP processes Oracle ILOM commands providing lights out management control of the host See host 168 SPARC T5 2 Server Service Manual July 2015 WWN SSD SSH storage module TIA Tma U S NEC UCP UI UL UTC UUID WWN Solid state drive Secure shell Modular component that provides computing storage to the server modules Telecommunications Industry Association Netra products only Maximum ambient temperature United States National Electrical Code Universal connector port User interface Underwriters Laboratory Inc Coordinated Universal Time Universal unique identifier World wide name A unique number that identifies a SAS target Glossary 169 170 SPARC T5 2 Server Service Manual July 2015 Index A AC OK LED location of 15 airflow baffle removing 133 B battery installing 110 removing 109 6 cfgadmcommand 4 chassis serial number locating 2 clearing faults PSH detected faults 45 CM
25. completing the following tasks Servicing Drives 71 Install a Drive a Slide the drive into the drive slot until it is fully seated b Close the latch to lock the drive in place 5 Return the drive to operation by doing one of the following m If you cold serviced the drive restore power to the server Complete the procedure described in Power On the Server Oracle ILOM on page 162 or Power On the Server Power Button on page 162 f you hot serviced the drive configure it using the cfgadm c configure command The following example shows the drive at 60 05 61 100 being configured cfgadm c configure 60 0 Replace 60 05 61 100 with the drive name that applies to your situation 6 Verify the drive functionality See Verify Drive Functionality on page 74 Related Information Locate a Faulty Drive on page 67 Remove a Drive on page 67 72 SPARC T5 2 Server Service Manual July 2015 Install a Drive Filler Panel Remove a Drive Filler Panel on page 70 Install a Drive Filler Panel on page 73 Verify Drive Functionality on page 74 Install a Drive Filler Panel 1 Remove a drive or a drive filler panel See Remove a Drive on page 67 or Remove a Drive Filler Panel on page 70 2 Fully open the release lever on the drive filler panel 3 Install the drive by completing the following tasks a Slide the drive filler panel into the
26. drive slot until it is fully seated b Close the latch to lock the filler panel in place Related Information Locate a Faulty Drive on page 67 Remove a Drive on page 67 Install a Drive on page 71 Remove a Drive Filler Panel on page 70 Verify Drive Functionality on page 74 Servicing Drives 73 Verify Drive Functionality V Verify Drive Functionality 74 If the OS is shut down and the drive you replaced was not the boot device boot the OS Depending on the nature of the replaced drive you might need to perform administrative tasks to reinstall software before the server can boot Refer to the Oracle Solaris OS administration documentation for more information At the Oracle Solaris prompt list all drives in the device tree including any drives that are not configured cfgadm al This command helps you identify the drive you installed Ap_id Type Receptacle Occupant Condition 00 scsi bus connected configured unknown c0 dsk c1t0d0 disk connected configured unknown c0 sd1 disk connected unconfigured unknown usb0 1 unknown empty unconfigured ok usb0 2 unknown empty unconfigured ok Configure the drive For example to configure the second disk listed in Step 2 type cfgadm c configure 60 1 Replace 60 501 with the drive name for your configuration Verify that the blue Ready to Remove LED is no longer lit on the drive that you installed See Locat
27. hold the fan board in place and unplug the fan board and power cables from motherboard panel 2 c Remove the front memory riser guide by pulling it up and out of the chassis panel 3 128 SPARC T5 2 Server Service Manual July 2015 Install the Fan Board d Pull the fan board back and out of chassis panel 4 The circuit board and the fan holder portions of the fan board should remain together 6 Install a new fan board See Install the Fan Board on page 129 Related Information Install the Fan Board on page 129 V Install the Fan Board 1 Remove the fan board See Remove the Fan Board on page 127 2 Unpack the replacement fan board and place it on an antistatic mat 3 Remove the fan board cable and power cables from the faulty fan board and plug the cables into the fan board on the replacement fan board 4 Reinstall the fan board Servicing the Fan Board 129 Install the Fan Board a Insert the fan board into the chassis moving it down and toward the front panel 1 b Reposition the front memory riser guide routing the fan board and power cable through the riser guide panels 2 and 3 c Plug the fan board cable and power cable into the connectors on the motherboard panel 3 d Secure the fan board by reinserting and tightening the two screws on each side of the outside of the chassis panel 3 e Tighten the three captive screws to hold the front memory r
28. motherboard inspect the gasket on the air divider before installing the air divider securely This dividing wall maintains a pressurized seal between the server cooling zones Without this pressurized seal the power supply fans will not be able to draw enough air to cool the drives properly Reconnect all cables from the PS backplane drive backplane and fan board to their original locations on the motherboard Servicing the Motherboard 139 Install the Motherboard 10 On a 1 processor motherboard attach the airflow baffle to the empty side of the center bracket Note Use the airflow baffle that you saved from the old 1 processor motherboard a On the memory riser side of the center bracket align the airflow baffle over the four unused slots The four hoops on the airflow baffle face away from the center bracket b Set the lower guide in the corner of the outer unused slots 140 SPARC T5 2 Server Service Manual July 2015 Install the Motherboard c Press each of the four hoops until the airflow baffle s hooks snap firmly into place d Verify that the airflow baffle is securely attached to the center bracket 11 Reinstall all memory risers See Install a DIMM and a Memory Riser on page 99 12 Install the SP that you removed from the old motherboard See Install the SP on page 123 Servicing the Motherboard 141 Install the Motherboard 142 13 14 15 16 17 1
29. motherboard installing 138 reactivate RAID volumes 144 removing 133 verifying function of replaced 146 N NET MGT port Link and Activity LED 36 NET MGT port Speed LED 36 NET ports Link and Activity LED 36 network NET ports location of 15 0 Oracle ILOM locating failed DIMMs 96 Oracle Solaris files and commands 46 Oracle Solaris PSH checking for faults 43 clearing faults 45 overview 43 Oracle VTS using for fault diagnosis 29 Overtemperature LED 34 36 Overtemperature LED location of 13 P PCIe cards configuration rules 113 installing 117 removing 115 root complex paths 114 slot locations 15 15 physical layout CMP memory risers DIMMs 91 populating memory risers 93 POST about 38 configuration examples 40 configuring 40 running in Diag Mode 42 Power button 34 Power button location of 13 Power OK LED 34 36 power supplies fault LED location of 13 installing 89 locating faulted 87 removing 87 verifying function of replaced 90 Power Supply Fail LED location of 15 Power Supply OK LED location of 15 power on self test see POST 38 PS backplane installing 155 removing 153 verifying function of replaced 157 PSH Knowledge article web site 43 R RAID reactivate RAID volumes 144 removing airflow baffle 133 battery 109 DIMMs 96 drive backplane 147 drive filler panels 70 173 Index drives 67 DVD drive or filler panel 105 fan board 127 fa
30. on page 61 d Remove the top cover See Remove the Top Cover on page 62 Remove all PCle cards See Remove a PCIe Card or Filler Panel on page 115 Always remove transceivers from a PCIe card before removing the card from the server Remove the System Configuration PROM from the motherboard You will reinstall it on the new motherboard SPARC T5 2 Server Service Manual July 2015 Remove the Motherboard Remove the SP You will reinstall the SP on the new motherboard See Remove the SP on page 122 Remove all memory risers See Remove a Memory Riser and DIMM on page 96 On a 1 processor motherboard remove the airflow baffle from the empty side of the center bracket Note Save the airflow baffle to install on the new 1 processor motherboard Servicing the Motherboard 135 Remove the Motherboard a On the processor side of the center bracket lift the airflow baffle s hooks away from the edge of the center bracket panel 1 b Lift the airflow baffle away from the motherboard panel 2 7 Remove the System Remind button assembly air divider by lifting it up and away from the power supplies 8 Disconnect all cables connected to the motherboard a Disconnect two longer cables that connect the motherboard to the drive backplane Push down a metal tab on each connector and pull up b Disconnect two shorter cables from the motherboard One cable goes to the drive back
31. on the SP and the host Regardless of where a fault occurs you can view and manage the fault diagnosis from the SP or the host When possible PSH initiates steps to take the component offline PSH also logs the fault to the syslogd daemon and provides a fault notification with a message ID You can use the message ID to get additional information about the problem from the knowledge article database A PSH console message provides this information about each detected fault Type Severity Description Automated response Impact Suggested action for system administrator If PSH detects a faulty component use the fmadm faulty command to display information about the fault See Check for Faults on page 43 Related Information Check for Faults on page 43 Clear a Fault on page 45 Check for Faults The fmadm faulty command displays the list of faults detected by PSH You can run this command from either the host or through the Oracle ILOM fault management shell 1 Log in to Oracle ILOM See Log In to Oracle ILOM Service on page 32 2 Check for PSH diagnosed faults This example shows how to check for faults through the Oracle ILOM fault management shell gt start SP faultmgmt shell Are you sure you want to start SP faultmgmt shell y n y faultmgmtsp gt fmadm faulty Detecting and Managing Faults 43 Check for Faults Time UUID msgid Severity 2012 08 27 19 46
32. server Note An antistatic wrist strap is no longer included in the accessory kit for this server However antistatic wrist straps are still included with options 50 SPARC T5 2 Server Service Manual July 2015 Tools Needed For Service Antistatic Mat Place ESD sensitive components such as motherboards memory and other PCBs on an antistatic mat Related Information Prevent ESD Damage on page 58 Tools Needed For Service on page 51 Tools Needed For Service You need the following tools for most service operations Antistatic wrist strap Antistatic mat No 2 Phillips screwdriver No 1 flat blade screwdriver battery removal Pen or pencil to power on server Related Information Safety Information on page 49 Filler Panels A filler panel is an empty metal or plastic enclosure that is installed at the factory or in the field into a server component slot that does not contain a functioning component The filler panels ensure proper airflow through the system Depending on the component configuration the server can include the following types of filler panels Drive filler a DVD drive filler PCIe card filler covering back panel not filling the connector slot A Caution When you remove a server component while the server is connected to power insert anew component or filler panel within 60 seconds to ensure proper system chassis cooling After you complete cold
33. the 3 109 Remove the Battery ccceccsscssccescceecceecescensceessesseuseeeseeesceeseneceeeeeses 109 V Install the Battery 110 Servicing PCle Cards o cccccciccccssciccssaceticscasidaeigaueeatadinccea ead eeaatinwadaas bane dacnteccdadea 113 PCle Card Configuration ap ENE oa Sa 113 114 v Remove a PCle Card or Filler Panel 00 00 00 eeeceeeeeeeeeeeeceeeeeeeeeeeneeeeaneeenees 115 Contents 8 v Install a PCIe Card or Filler Panel 117 SEFVICING thes SP 121 SP Firmware and Configuration csecceecceecceecceeceeeceeceeeeeeeeeeeeseeeseeeeees 121 Remove th SPs i250 sc22e ects ernetan Eie AEA EEE E Aaa 122 Y Install the SP niner nena eeens ENEE evestactshdesseotagecieeasdsbeevesais 123 v Verify SP Functionality eneeeeenseneeesesseoresresersreserserereressroresreserereseeseeere 125 Servicing the Fan Board ccccc cece ceecccesccceeececaeeceeeeeceaeeeaeeeeeaaeeeseeeeaaeeenags 127 Remove the Fan Board 127 Install the Fai Board s2 oc ciccc cssd der vieusesen Geechee stseeca eeu dadeesatideadaucdossvinceds 129 v Verify Fan Board Functionality cccccccceccecceec cece 7 131 Servicing the Motherboard cccccccccececcenceceeeceaeeeseeeeeeeeeeueeeseeneeaaeeeees 133 Y Remove the Motherboard cccsccceceesceeeceeceeeeceecceeceeceeeceseceseeeeeaeeens 133 v Instal
34. the SP because you are replacing the motherboard set the SP aside where it is protected from static You must reinstall the SP on the new motherboard a Grasp the SP by the two grasp points and lift up to disengage the SP from the connectors on the motherboard panel 1 b Lift the SP up and away from the motherboard panel 2 5 Install a new SP See Install the SP on page 123 Related Information SP Firmware and Configuration on page 121 Install the SP on page 123 Install the SP 1 Remove the SP See Remove the SP on page 122 2 Install the SP Servicing the SP 123 Install the SP a Lower the side of the SP with the Align Tab sticker at an angle down on the SP tab on the motherboard panel 1 b Press the SP straight down until it is fully seated in its socket panel 2 3 Return the server to an operational condition a Install the top cover See Replace the Top Cover on page 159 b Return the server to the normal operating position See Return the Server to the Normal Operating Position on page 160 c Reconnect the power cords to the power supplies See Attach Power Cords on page 161 4 Prior to powering on the server connect a terminal or a terminal emulator PC or workstation to the SP SER MGT port Refer to Server Installation for instructions If the replacement SP detects that the SP firmware is not compatible with the existing host
35. the Server Serial Number sossesseesseessesseesseerseereerssesseerresreeessesssersse 52 V Locate the 52 Component Service Categories 0 cccccssiecees esses ressis is aioi 53 Removing Power From the Server ccsecesseeceeececeeeceeeeeeeeeceaueceeusceeaeeseus eres 54 Vv Prepare to Power Off the Server ccceeeeseeceeececeeeceneeeeeeeeeeaeeeeun eres 55 Power Off the Server Oracle ILOM ccsecceeceeecceeceeceeeeneeeneeeees 55 Power Off the Server Power Button Graceful ceeceeeceeeeeeeeeees 56 v Power Off the Server Emergency Shutdown ccsseeceeseeeneeeeee eres 56 V Disconnect Power Cords c secceseeccsetecceccceneesetsecceeesnntensesonenes 57 Accessing Server COMPpoONeNts ss sses rn cece eea EEEE ESE T k 57 V Prevent ESD Damage sesecsessssesesereoececressereeesssececstreeeereesseseoeesesees 58 v Extend the Server to the Service Position eceeeeeeeceeeeeeeeeceeneeeeees 58 Y Release the GMA seriosi hirinn siceaesebesssa savage pupscuedetiaasocguestanrepbaseesoacs 60 v Remove the Server From the Rack eeeeeeeesececneeeeeeeeeeecenneeeeen ees 61 Y Remove the Top Cover s cc iccicscsssasciecceesisbsossectacssapssbesassaiasessseaeouseet 62 Attachment of Devices During Service cceeeeeeeeeceneeeceeececeeeceueeeeeeceaneeeees 63 SEFVICING DIIVES aasaran a a A eT aS OaS 65 Dive LEDS ortai
36. the mode in which the Oracle Solaris OS was booted start HOST console Connects to the host show HOST console history Displays the contents of the host s console buffer set HOST bootmode property value Controls the method of booting for the host server s firmware The value of property can be state config or script SPARC T5 2 Server Service Manual July 2015 Interpreting LEDs Oracle ILOM Command Description stop System or stop SYS start System or start SYS reset System or reset SYS reset SP Powers off the host server Powers on the host server Generates a hardware reset on the host server Reboots the SP Related Information m Diagnostics Process on page 29 Tool Availability on page 31 Log In to Oracle ILOM Service on page 32 Interpreting LEDs Use these steps to determine if an LED indicates that a component has failed in the server Steps Description Links 1 Check the LEDs on the front and rear of the server Front Panel Controls and LEDs on page 34 Rear Panel Controls and LEDs on page 36 2 Check the LEDs on the individual components Servicing Drives Note Component LEDs might not be lit Servicing Fan Modules even though the component is faulty Use the a ere Servicing Power Supplies instructions in these links to determine if the j 9 PP i 2 component has been diagnosed as
37. them without removing the server cover You might need to extend the server from the rack to access the fan modules Each fan module contains a single fan that is mounted in an integrated hot serviceable component These topics explain how to service faulty fan modules Fan Module LEDs on page 78 Locate a Faulty Fan Module on page 78 Remove a Fan Module on page 79 Install a Fan Module on page 81 Verify Fan Module Functionality on page 82 Related Information Preparing for Service Servicing the Fan Board Servicing Fan Modules 77 Fan Module LEDs Fan Module LEDs LED Color Status When Lit Power OK Green Service Required i Amber The server is powered on and the fan module is functioning correctly The fan module is faulty Related Information Locate a Faulty Fan Module on page 78 Detecting and Managing Faults Locate a Faulty Fan Module View the following LEDs which are lit when a fan module fault is detected 78 SPARC T5 2 Server Service Manual July 2015 Remove a Fan Module Fan Module FAN Fault LED on the front of the server See Front Panel Components Service on page 13 Fan Fault LED on or adjacent to the faulty fan module See Fan Module LEDs on page 78 Each fan module contains an LED When the amber Service Required LED is lit a fault has occurred on that fan module
38. 16 40 56 0 SP faultmgmt 0 sp_detected_fault SYS MB CM0 CMP MR1 BOB1 CHO DO faults 0 Forced fail POST Locate the DIMM that corresponds to the listed name See Memory Riser and DIMM FRU Names on page 91 In this example SYS MB CM0 CMP MR1 B0B1 CHO D indicates the memory riser that is second farthest from the power supplies and the DIMM in a slot with white handles and a black slot Related Information Locate a Failed DIMM LEDs on page 94 Remove a Memory Riser and DIMM on page 96 Y Remove a Memory Riser and DIMM 96 A Caution These procedures require that you handle components that are sensitive to ESD This sensitivity can cause the component to fail To avoid damage ensure that you follow antistatic practices as described in ESD Measures on page 50 A customer can perform this procedure The system must be completely powered down before performing this procedure See Component Service Categories on page 53 for more information about cold service procedures Prepare for servicing a Attach an antistatic wrist strap b Power off the server and unplug power cords from the power supplies See Removing Power From the Server on page 54 SPARC T5 2 Server Service Manual July 2015 Remove a Memory Riser and DIMM c Extend the server to the maintenance position See Extend the Server to the Service Position on page 58 d Remove the top cover Se
39. 3 and NET 2 Blinking A link is established and there is activity on the port Configuring POST Related Information Front Panel Controls and LEDs on page 34 Understanding Diagnostics on page 29 These topics explain how to configure POST as a diagnostic tool POST Overview on page 38 Oracle ILOM Properties That Affect POST Behavior on page 38 Configure POST on page 40 Run POST With Maximum Testing on page 42 Detecting and Managing Faults 37 Configuring POST POST Overview POST is a group of PROM based tests that run when the server is powered on or when it is reset POST checks the basic integrity of the critical hardware components in the server You can also set other Oracle ILOM properties to control various other aspects of POST operations For example you can specify the events that cause POST to run the level of testing POST performs and the amount of diagnostic information POST displays These properties are described in Oracle ILOM Properties That Affect POST Behavior on page 38 If POST detects a faulty component the component is disabled automatically If the server is able to run without the disabled component the server boots when POST completes its tests For example if POST detects a faulty processor core the core is disabled POST completes its test sequence and the server boots using the remaining cores Related Information
40. 8 Install the System Configuration PROM that you removed from the old motherboard N Reinstall all PCle cards See Install a PCIe Card or Filler Panel on page 117 Remove all transcievers from a PCIe card before you install the card Install the top cover See Replace the Top Cover on page 159 Return the server to the normal operating position See Return the Server to the Normal Operating Position on page 160 Reconnect the power cords to the power supplies See Attach Power Cords on page 161 Prior to powering on the server connect a terminal or a terminal emulator PC or workstation to the SP through the SER MGT port Refer to Server Installation for instructions SPARC T5 2 Server Service Manual July 2015 Install the Motherboard 19 20 21 22 23 The SP detects the host firmware on the replacement motherboard is not compatible with the existing service processor firmware further action will be suspended and the following message will be displayed Unrecognized Chassis This module is installed in an unknown or unsupported chassis You must upgrade the firmware to a newer version that supports this chassis Note Whenever you replace the motherboard or the SP update the firmware on the server so the portions of firmware in the two components remain consistent Prepare to download the system firmware If necessary configure the server s NET MGT port s
41. A releasing left side 60 CMP physical layout 91 cold service 53 component service categories 53 configuring PCle cards 113 configuring how POST runs 40 controls front panel 34 D diag 1661 parameter 38 diag_mode parameter 38 diag trigger parameter 39 diag_ verbosity parameter 39 diagnostics low level 38 DIMMs classification labels 94 enabling new 102 FRU names 91 installing 99 locating faulty LEDs 94 Oracle ILOM 96 physical layout 91 removing 96 dmesg command 46 drive backplane installing 149 removing 147 verifying function of replaced 151 drives about 65 filler panels installing 73 removing 70 installing 71 removing 67 verifying function of replaced 74 DVD drive or filler panel installing 106 removing 105 E enabling new DIMMs 102 ESD preventing 50 Ethernet cables connecting 63 external cables connecting 63 171 Index F failed See faulted fan board installing 129 removing 127 verifying function of replaced 131 Fan Module Fault LED 34 fan modules installing 81 LEDs location of 13 locating faulty 78 removing 79 verifying function of replaced 82 Fault Remind button on air divider 97 on memory riser 98 faulted DIMMs locating Oracle ILOM 96 power supplies locating 87 faults detecting and managing 29 PSH detected checking for 43 faulty DIMMs locating LEDs 94 filler panels installing drives 73 DVD drive 106 removing driv
42. Backplane Functionality 9 Reinstall the memory risers See Install a DIMM and a Memory Riser on page 99 10 Push the power supplies all the way back into the chassis See Install a Power Supply on page 89 11 Return the server to operation a Install the top cover See Replace the Top Cover on page 159 b Return the server to the normal operating position See Return the Server to the Normal Operating Position on page 160 c Reinstall the power cords to the power supplies and power on the server See Returning the Server to Operation Related Information Remove the PS Backplane on page 153 Verify PS Backplane Functionality on page 157 V Verify PS Backplane Functionality 1 Use the Oracle ILOM show faulty command to verify that the fault has been cleared See Check for Faults on page 43 for more information on using the show faulty command 2 Perform one of the following tasks based on your verification results Ifthe previous steps did not clear the fault see Detecting and Managing Faults for information about the tools and methods you can use to diagnose component faults Ifthe previous steps indicate that no faults have been detected then the component has been replaced successfully No further action is required Related Information Remove the PS Backplane on page 153 Install the PS Backplane on page 155 Servicing the PS B
43. CM1 MR1 SYS MB CM1 CMP MR1 riser Not on the 1 processor _ syS MB CM1 CMP MR1 BOB CH DQ Black Black server SYS MB CM1 CMP MR1 BOB CH1 D0 Black White SYS MB CM1 CMP MR1 BOB1 CHO D White Black SYS MB CM1 CMP MR1 BOB1 CH1 D0 White White CM1 MR2 SYS MB CM1 CMP MR2 riser Not on the 1 processor Black Black server SYS MB CM1 CMP MR2 BOBQ CHO DO SPARC T5 2 Server Service Manual July 2015 Memory Riser and DIMM Configuration Memory Riser Label Memory Riser or DIMM FRU Name Ejector Slot Body Color Color SYS MB CM1 CMP MR2 BOBQ CH1 D0 Black White SYS MB CM1 CMP MR2 BOB1 CHO DO White Black SYS MB CM1 CMP MR2 BOB1 CH1 D0 White White CM1 MR3 SYS MB CM1 CMP MR3 riser Not on the 1 processor _sys MB CM1 CMP MR3 BOBQ CHO DQ Black Black server SYS MB CM1 CMP MR3 BOB CH1 D0 Black White Closest to power supplies SYS MB CM1 CMP MR3 B0B1 CHO D0 White Black White White SYS MB CM1 CMP MR3 BOB1 CH1 D0 Related Information Memory Riser and DIMM Configuration on page 93 DIMM Rank Classification Labels on page 94 Memory Riser and DIMM Configuration The memory riser configuration rules for the server are as follows The 2 processor server contains eight memory risers The 1 processor server contains four memory risers Four memory risers are supported per CPU Each of the memory riser slots in the server must be filled with a memory riser The DIMM configuration rules for eac
44. E A O EE G E E E E O E 66 y Locate 3 Faulty Drives erence fs condete tis eiis bead a a neue A eaa EEA a A EAS 67 V REMOVE a Drive sisccivcsisccesscsicceessssbessssasedcesvssbecpassaesseasssbsebaacaecevessaecevassasss 67 Y Remove a Drive Filler Panel eee eeeeeeceeneeceeeeeceeeceeaeeeeunceeneeeeuneeeeees 70 y lastall a 71 Install a Drive Filler Panel 0 1140101 11 73 6 SPARC T5 2 Server Service Manual July 2015 Contents eres 74 Servicing Fan Modules 00 ccc eeeeccnneeeececeecececeeeeeceneeeeececseeeeceneeeeeeenseeeeees 77 Fan Mod le WEDS 78 v Locate a Faulty Fan Module 1 1 41 111 78 y Remove a Fan Mod le ticccccicccccccccecssssessceeeedsesspocescceuavssesseossiscuventsesspessiecs 79 Vv Install a Fan Module 81 82 4 11 Verify Fan Module Functionality 85 Power Stipply LEDS soit siise nuita inntin iina EEA lu AEAEE RAAE EA ASSE EEEE 85 YV Locate a Faulty Power Supply esesersesereseseresessesersroseesesereresseserereseeseesee 87 V Remove a Power Supply
45. Required LED Servicing Fan Modules 79 Remove a Fan Module The Service Action Required LEDs are located on the fan module as shown in Locate a Faulty Fan Module on page 78 3 Using your thumb and forefinger grasp the handle on the fan module and lift it out of the server Caution When removing a fan module do not rock it back and forth Rocking fan modules can damage the fan board connectors Caution When changing fan modules note that only the fan modules can be removed or replaced Do not service any other components in the fan compartment unless the server is shut down and the power cords are removed gt gt 4 Install a new fan module See Install a Fan Module on page 81 80 SPARC T5 2 Server Service Manual July 2015 Install a Fan Module Related Information Extend the Server to the Service Position on page 58 Install a Fan Module on page 81 V Install a Fan Module Before Y a a A TK Caution To ensure proper cooling ensure that you install the replacement fan module in the same slot from which the faulty fan was removed 1 Remove a fan module See Remove a Fan Module on page 79 2 Unpack the replacement fan module and place it on an antistatic mat 3 Install the replacement fan module into the server by completing the following tasks Servicing Fan Modules 81 Verify Fan Module Functionality a Align the fan module and s
46. SPARC T5 2 Server Service Manual Part No E28856 10 July 2015 ORACLE Part No E28856 10 Copyright 2013 2015 Oracle and or its affiliates All rights reserved This software and related documentation are provided under a license agreement containing restrictions on use and disclosure and are protected by intellectual property laws Except as expressly permitted in your license agreement or allowed by law you may not use copy reproduce translate broadcast modify license transmit distribute exhibit perform publish or display any part in any form or by any means Reverse engineering disassembly or decompilation of this software unless required by law for interoperability is prohibited The information contained herein is subject to change without notice and is not warranted to be error free If you find any errors please report them to us in writing If this is software or related documentation that is delivered to the U S Government or anyone licensing it on behalf of the U S Government then the following notice is applicable U S GOVERNMENT END USERS Oracle programs including any operating system integrated software any programs installed on the hardware and or documentation delivered to U S Government end users are commercial computer software pursuant to the applicable Federal Acquisition Regulation and agency specific supplemental regulations As such use duplication disclosure modification and adaptation
47. Service Manual July 2015 Servicing the PS Backplane This board carries 12V power from the power supplies to the motherboard over a pair of bus bars The power supplies connect directly to the PS backplane These topics describe how to service the PS backplane Remove the PS Backplane on page 153 Install the PS Backplane on page 155 Verify PS Backplane Functionality on page 157 Y Remove the PS Backplane A Caution Power is supplied to the PS backplane even when the server is powered off To avoid personal injury or damage to the server you must disconnect power cords before servicing the PS backplane This is a cold service procedure that must be performed by qualified service personnel The server must be completely powered down before performing this procedure See Component Service Categories on page 53 for more information about this category of service procedures Prepare for servicing a Attach an antistatic wrist strap b Power off the server and unplug power cords from the power supplies See Removing Power From the Server on page 54 c Extend the server to the maintenance position See Extend the Server to the Service Position on page 58 d Remove the top cover See Remove the Top Cover on page 62 Pull both power supplies at least part way out of the chassis to disconnect them from the PS backplane Servicing the PS Backplane 153 Remove the PS Back
48. View Log Files Oracle ILOM on page 47 View Log Files Oracle Solaris The error logging daemon syslogd automatically records various system warnings errors and faults in message files These messages can alert you to system problems such as a device that is about to fail The var adm directory contains several message files The most recent messages are in the var adm messages file After a period of time usually every week a new messages file is automatically created The original contents of the messages file are rotated to a file named messages 1 Over a period of time the messages are further rotated to messages 2 and messages 3 and then deleted Log in 5 superuser Type more var adm messages To view all logged messages type more var adm messages Related Information Check the Message Buffer on page 46 View Log Files Oracle Solaris on page 47 View Log Files Oracle ILOM View the event log Detecting and Managing Faults 47 View Log Files Oracle ILOM gt show SP logs event list 2 View the audit log gt show SP logs audit list Related Information Check the Message Buffer on page 46 View Log Files Oracle Solaris on page 47 48 SPARC T5 2 Server Service Manual July 2015 Preparing for Service These topics explain how to prepare the server for servicing Step Description Links 1 Review safety and handling in
49. a DIMM and a Memory Riser 1 Attach an antistatic wrist wrap and unpack the DIMMs and place them on an antistatic mat 2 Install the DIMMs into the memory riser by performing the following tasks Servicing Memory Risers and DIMMs 99 Install a DIMM and a Memory Riser No Description 1 DIMM connector slot 2 DIMM connector key 3 DIMM ejector lever a Ensure that the ejector levers at both ends of the memory module slot are in a fully open position b Align each DIMM with the empty connector slot aligning the notch in the DIMM with the key in the connector The notch ensures that the DIMM is oriented correctly c Gently press the DIMM into the slot until the ejector tabs lock the DIMM in place Repeat these steps until each DIMM has been installed 100 SPARC T5 2 Server Service Manual July 2015 Install a DIMM and a Memory Riser 3 Push the memory riser module into the associated CPU memory riser slot until the riser module locks in place 4 Return the server to operation a Install the top cover See Replace the Top Cover on page 159 b Return the server to the normal operating position See Return the Server to the Normal Operating Position on page 160 c Reinstall the power cords to the power supplies and power on the server Servicing Memory Risers and DIMMs 101 Enable and Verify Newly Installed DIMMs See Returning the Server to Operation Related Inf
50. ackplane 157 158 SPARC T5 2 Server Service Manual July 2015 Returning the Server to Operation These topics describe how to return the server to operation Step Description Links 1 Replace the top cover and return the server to its normal operating position 2 Connect the power cords to the server 3 Power on the server Replace the Top Cover on page 159 Return the Server to the Normal Operating Position on page 160 Attach Power Cords on page 161 Power On the Server Oracle ILOM on page 162 Power On the Server Power Button on page 162 Vv Replace the Top Cover 1 Place the top cover on the chassis panel 1 A metal air baffle is attached to the rear inside surface of the top cover When you place the top cover on the server ensure that the air baffle does not catch on anything inside the server Set the cover down so that it is about 1 inch 2 5 cm forward of the rear of the server 2 Slide the top cover toward the rear of the chassis until the rear cover lip engages with the rear of the chassis 3 Close the top cover by pressing down on the cover with both hands until both latches engage Returning the Server to Operation 159 Return the Server to the Normal Operating Position Related Information Remove the Top Cover on page 62 Y Return the Server to the Normal Operating Position i IN Caution The chassis is heavy To avoid p
51. age 85 Locate a Faulty Power Supply on page 87 Remove a Power Supply on page 87 Install a Power Supply on page 89 Verify Power Supply Functionality on page 90 Related Information Servicing the PS Backplane Power Supply LEDs Each power supply has LEDs that indicate its state Servicing Power Supplies 85 Power Supply LEDs 86 No LED Symbol Color Status When Lit 1 Service Action Amber The power supply is faulty Service action is Required required 2 OK Green Both DC outputs 3 3V standby and 12V OK main are active and within regulation 3 AC Present AC Green AC voltage is applied to the power supply Note The front and rear panel Service Action Required LEDs are also lit when the server detects a power supply fault See Front Panel Components Service on page 13 and Rear Panel Components Service on page 15 Related Information Locate a Faulty Power Supply on page 87 Verify Power Supply Functionality on page 90 SPARC T5 2 Server Service Manual July 2015 Locate a Faulty Power Supply Locate a Faulty Power Supply View the following LEDs which are lit when a power supply fault is detected Rear PS Fault LED on the front bezel of the server See Front Panel Components Service on page 13 Service Action Required LED on the faulted power supply See Power Supply LEDs on page 85 Note The front and rear
52. and LEDs on page 34 Server Installation USB port Server Installation video port Servicing the DVD Drive Servicing Drives 14 SPARC T5 2 Server Service Manual July 2015 Rear Panel Components Service Related Information Rear Panel Components Service on page 15 Rear Panel Components Service on page 15 Motherboard Component Locations on page 19 I O Component Locations on page 20 Power Distribution and Fan Module Component Locations on page 22 System Schematic on page 3 Rear Panel Components Service 6 z No Description Links 1 Power supply 0 status indicator LEDs Servicing Power Supplies 2 Power supply 0 AC inlet 3 Power supply 1 status indicator LEDs Servicing Power Supplies 4 Power supply 1 AC inlet 5 Server status LEDs Rear Panel Controls and LEDs on page 36 6 PCIe card slots 1 to 4 Servicing PCIe Cards 7 10GbE Network NET 100 1000 10000 Mbps ports 4 NETO to NET3 8 USB 3 0 connectors 2 9 PCIe card slots 5 to 8 Servicing PCIe Cards 10 HD 15 video connector 11 Serial management SER MGT RJ 45 serial port Identifying Components 15 Internal Component Locations No Description Links 12 SP network management NET MGT port Related Information Front Panel Components Service on page 13 Internal Component Locations on page 16 Sys
53. before performing this procedure See Component Service Categories on page 53 for more information about cold service procedures 1 Prepare for servicing a Attach an antistatic wrist strap b Remove any media from the drive c Power off the server and unplug power cords from the power supplies See Removing Power From the Server on page 54 2 Push down on the latch on the top left corner of the DVD drive or filler panel Servicing the DVD Drive 105 Install a DVD Drive or Filler Panel 3 Slide the DVD drive or filler panel out of the server AN Caution Whenever you remove the DVD drive or filler panel you should replace it with another DVD drive or a filler panel Otherwise the server might overheat due to improper airflow 4 install a new DVD drive or a filler panel See Install a DVD Drive or Filler Panel on page 106 Related Information Install a DVD Drive or Filler Panel on page 106 V Install a DVD Drive or Filler Panel A customer can perform this procedure The server must be completely powered down before performing this procedure See Component Service Categories on page 53 for more information about cold service procedures 1 Unpack the DVD drive or filler panel If it is a DVD drive attach an antistatic wrist wrap and place the drive on an antistatic mat 2 Slide the DVD drive or filler panel into the front of the chassis until it seats 106 SPARC T5 2 Server Se
54. being faulty m Servicing Memory Risers and DIMMs Servicing PCIe Cards Servicing the Motherboard Related Information Understanding Diagnostics on page 29 Managing Faults on page 42 Detecting and Managing Faults 33 Interpreting LEDs Front Panel Controls and LEDs 2 n ot 7 LED Icon or Label Description Locator LED and You can turn on the Locator LED to identify a particular server When lit the LED blinks 1 button rapidly Turn on the Locator LED by pressing the Locator button or see Locate the Server on page 52 white Service Required The fmadm faulty command provides details about any faults that cause this indicator to 2 LED light See Check for Faults on page 43 amber Under some fault conditions individual component fault LEDs are lit in addition to the Service Required LED Power OK LED Indicates these conditions 3 green OK m Off Server is not running in its normal state Server power might be off The SP might be running Steady on Server is powered on and is running in its normal operating state No service actions are required Fast blink Server is running in standby mode and can be quickly returned to full function Slow blink A normal but transitory activity is taking place Slow blinking might indicate that server diagnostics are runnin
55. ciel ou mat riel et la documentation qui l accompagne peuvent fournir des informations ou des liens donnant acc s a des contenus des produits et des services manant de tiers Oracle Corporation et ses affili s d clinent toute responsabilit ou garantie expresse quant aux contenus produits ou services manant de tiers sauf mention contraire stipul e dans un contrat entre vous et Oracle En aucun cas Oracle Corporation et ses affili s ne sauraient tre tenus pour responsables des pertes subies des co ts occasionn s ou des dommages caus s par 180665 a des contenus produits ou services tiers ou leur utilisation sauf mention contraire stipul e dans un contrat entre vous et Oracle Accessibilit de la documentation Pour plus d informations sur l engagement d Oracle pour l accessibilit la documentation visitez le site Web Oracle Accessibility Program 8 l adresse http www oracle com pls topic lookup ctx acc amp id docacc Acc s au support lectronique Les clients Oracle qui ont souscrit un contrat de support ont acc s au support lectronique via My Oracle Support Pour plus d informations visitez le site http www oracle com pls topic lookup ctx acc amp id info ou le site http ww oracle com pls topic lookup ctx acc amp id trs si vous tes malentendant Contents Using This Documentation cece ceeeeececenneeceeeaeeeceeeaueeceeeaueseeeeaaeeeeeeanees 11 Product Documentation Library
56. connected configured unknown disk connected configured unknown unknown empty unconfigured ok unknown empty unconfigured ok You must unconfigure any drive whose status is listed as configured as described in Step PD b Unconfigure the drive For example where the drive to be unconfigured is the first drive listed in Step 2 a cfgadm c unconfigure c0 dsk clt1d0 Replace 60 05 61 100 with the drive name that applies to your situation c Verify that the drive s blue Ready to Remove LED is lit Determine whether you can replace the drive using the hot service procedure or whether you need to power off the server using the cold service procedure The cold service procedure is required if the drive has one of these characteristics Contains the operating system and the operating system is not mirrored on another drive Cannot be logically isolated from the online operations of the server Take one of the following actions 68 SPARC T5 2 Server Service Manual July 2015 Remove a Drive Tocold service the drive power off the server Complete one of the procedures described in Removing Power From the Server on page 54 To hot service the drive take the drive offline using one of the procedures in Power Off the Server Power Button Graceful on page 56 This action removes the logical software links to the drive and prevents any applications from accessing it 5 Ifyou are hot servicing the dri
57. d Information Locate a Faulty Power Supply on page 87 Front Panel Components Service on page 13 Rear Panel Components Service on page 15 SPARC T5 2 Server Service Manual July 2015 Servicing Memory Risers and DIMMs These topics explain how to remove and install memory risers and DIMMs in the server Memory Riser and DIMM FRU Names on page 91 Memory Riser and DIMM Configuration on page 93 DIMM Rank Classification Labels on page 94 Locate a Failed DIMM LEDs on page 4 Locate a Failed DIMM Oracle ILOM on page 96 Remove a Memory Riser and DIMM on page 96 Install a DIMM and a Memory Riser on page 99 Enable and Verify Newly Installed DIMMs on page 102 Memory Riser and DIMM FRU Names The 2 processor server includes eight memory risers The 1 processor server includes four memory risers Four memory risers are associated with each CMP in the server A label is next to each memory riser that shows the number of the CMP and of the riser Four DIMM slots are on each memory riser Note The server fails to boot unless all memory riser slots are populated For more information about memory riser configuration see Memory Riser and DIMM Configuration on page 93 DIMM FRU names are based on the location of the memory riser in the server and the DIMM slot on the memory riser For example the full FRU name for the top most DIMM slot BOB1
58. d LEDS eeceseeecneecceeeeceeececueeceuneeeaeeeeusesenees 36 Configuring POST erce iii n itinataas EE EE E Ee Ea eiia EENEN 37 POST OVETV W sass 38 Oracle ILOM Properties That Affect POST Behavior eeeeeeeeeeeeeeeeeee 38 Y Configure POS Tes 33 tren a a a a a Ea iid a e a body 40 Run POST With Maximum Testing cccceeceeeceeeceeeeeeeeeeeeneeeneeeaes 42 Managing Faults tison tec pirtenra ien eoa a aa i eE E a 42 PSH Oyeryi Wasinta aa EN EE A LE E A E E ea a OAA 43 Contents Y Check for Faults oi edie 0 53 43 Clean 10 0 a E T i E ESAT 45 Interpreting Log Files and System Messages cccsseeceeececeeeeeeseeeeeecenseeeeees 46 Y Check the Message Buffer ccecseeecsseceeseesetececeeeeeenteseesceeneees 46 v View Log Files Oracle Solaris cccceecceecceeceeeceeeceeeeaeeeeeeneeeaeeees 47 y View Log Files Oracle ILOM c eeeeeeeeeseeceececeeeceaeeeeneceaueeeeanes 47 Preparing for Service 5 cesccecdssesevcevecetecdaetsvedeaedetesdaasdovsevecetesdaadevessaeeeteddaasers 49 7 49 Safety Symbols 50 ESD Measur s sa veceresadsed EEKE EE ai 50 Antistatic Wrist Strap Use 20 0 eesis isise nans to nessi eek idana sees seen eean eee 50 1 1 0100 Tools Needed For Service c sscecnseeccseecnnsesoescceveesssetencesceenerssseessesoese 51 E EE T ER 51 v Find
59. dicates these conditions green on right Off The link is operating as a 10 Mbps connection Steady On The link is operating as a 100 Mbps connection 36 SPARC T5 2 Server Service Manual July 2015 Configuring POST No LED Icon or Label Description 5 Locator LED and button Turn on the Locator LED by pressing the Locator button or see Locate the Server on page 52 When lit the LED blinks rapidly white 6 Service Required LED The fmadm faulty command provides details about any faults that cause this indicator to light See Check for Faults on page 43 amber Under some fault conditions individual component fault LEDs are lit in addition to the Service Required LED 7 Power OK LED Indicates these conditions green OK Off Server is not running in its normal state System power might be off The SP might be running Steady on Server is powered on and is running in its normal operating state No service actions are required Fast blink Server is running in standby mode and can be quickly returned to full function Slow blink A normal but transitory activity is taking place Slow blinking might indicate that system diagnostics are running or that the system is booting 8 Host Ethernet Port Link Indicates these conditions Activity LED m Off No link is established green Steady On A link is established These LEDs from left to right represent NET 1 NET 0 NET
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61. dures 1 Prepare for servicing a Attach an antistatic wrist strap b Power off the server and unplug power cords from the power supplies See Removing Power From the Server on page 54 c Remove the server from the rack See Remove the Server From the Rack on page 61 d Remove the top cover See Remove the Top Cover on page 62 2 Remove all drives and fillers See Remove a Drive on page 67 Note Note the positions of the drives so you can return them to the correct slots Servicing the Drive Backplane 147 Remove the Drive Backplane 3 Remove the DVD drive See Remove a DVD Drive or Filler Panel on page 105 4 Remove one or more memory risers to have easier access to components in the drive area See Remove a Memory Riser and DIMM on page 96 5 Remove the System Remind button assembly air divider by lifting it up and away from the power supplies 6 Remove the drive backplane a Unplug the two SAS cables power cables and ribbon cable from the drive backplane panel 1 b Push up on the wire tab in the upper corner of the drive backplane panel 1 c Swing the drive backplane back and out of the chassis panel 2 7 Install a new drive backplane See Install the Drive Backplane on page 149 148 SPARC T5 2 Server Service Manual July 2015 Install the Drive Backplane Related Information Install the Drive Backplane on page 149
62. e Remove the Top Cover on page 62 Identify the memory riser with the faulty DIMM by pressing the Fault Remind button on the air divider as shown in the following figure If the memory riser Service Action Required LED is off all DIMMs on this riser are operating properly m If the memory riser Service Action Required LED is on amber one or more of the DIMMs installed on this riser is faulty or misconfigured Lift the memory riser that has a lit Service Action Required LED straight up to remove the memory riser from the memory module socket Servicing Memory Risers and DIMMs 97 Remove a Memory Riser and DIMM 4 Identify the faulty or misconfigured DIMMs by pressing the Remind button on the memory riser See Locate a Failed DIMM LEDs on page 94 5 On DIMMs that display an amber Fault LED remove the DIMMs 98 SPARC T5 2 Server Service Manual July 2015 Install a DIMM and a Memory Riser a Press down both DIMM slot ejector tabs as far as they will go b Carefully lift the DIMM straight up A Caution Whenever you remove a memory riser or DIMM you should replace it with another memory riser or DIMM Otherwise the server might overheat due to improper airflow 6 Install DIMMs in the memory riser and return the memory riser to the server See Install a DIMM and a Memory Riser on page 99 Related Information Install a DIMM and a Memory Riser on page 99 VvV Install
63. e a Faulty Drive on page 67 At the Oracle Solaris prompt list all drives in the device tree including any drives that are not configured cfgadm al The replacement drive is now listed as configured as shown in the following example Ap_Id Type Receptacle Occupant Condition co scsi bus connected configured unknown cQ dsk c1t d disk connected configured unknown SPARC T5 2 Server Service Manual July 2015 Verify Drive Functionality cQ dsk c1ltld disk connected configured unknown usb0 1 unknown empty unconfigured ok usb0 2 unknown empty unconfigured ok Perform one of the following tasks based on your verification results m Ifthe previous steps did not verify the drive see Diagnostics Process on page 29 Ifthe previous steps indicate that the drive is functioning properly perform the tasks required to configure the drive These tasks are covered in the Oracle Solaris OS administration documentation For additional drive verification you can run Oracle VTS Refer to the Oracle VTS documentation for details See Broken Link Target ID Z40000117163 Related Information Locate a Faulty Drive on page 67 Remove a Drive on page 67 Install a Drive on page 71 Servicing Drives 75 76 SPARC T5 2 Server Service Manual July 2015 Servicing Fan Modules The six fan modules in the server are located at the front of the chassis See Identifying Components You can access
64. e server is provided in Servers Administration Prepare to power off the server See Prepare to Power Off the Server on page 55 Switch from the system console to the Oracle ILOM prompt by typing the Hash Dot key sequence Preparing for Service 55 Power Off the Server Power Button Graceful 56 3 lt A Power off the server gt stop System Note You can also use the Power button on the front of the server to initiate a graceful server shutdown See Power Off the Server Power Button Graceful on page 56 This button is recessed to prevent accidental server power off Related Information Prepare to Power Off the Server on page 55 Power Off the Server Power Button Graceful on page 56 Power Off the Server Emergency Shutdown on page 56 Front Panel Components Service on page 13 Power Off the Server Power Button Graceful This procedure places the server in the power standby mode In this mode the Power OK LED blinks rapidly Prepare to power off the server See Prepare to Power Off the Server on page 55 Press and release the recessed Power button You might need to use a pointed object such as a pen or pencil Related Information Prepare to Power Off the Server on page 55 Power Off the Server Oracle ILOM on page 55 Power Off the Server Emergency Shutdown on page 56 Front Panel Component
65. e that you follow antistatic practices as described in ESD Measures on page 50 Replacing the SP is a cold service procedure that must be performed by qualified service personnel The server must be completely powered down before performing this procedure See Component Service Categories on page 53 for more information about this category of service procedures The amber SP OK Fault LED on the front panel will be lit when an SP fault is detected If possible back up the Oracle ILOM configuration before removing the SP After you replace the SP restoring the SP configuration will be easier if you previously saved the configuration using the Oracle ILOM backup utility Refer to the Oracle ILOM documentation for instructions on backing up and restoring the Oracle ILOM configuration To retain the same version of the system firmware with the new SP note the current version before removing the SP Prepare for servicing a Attach an antistatic wrist strap b Power off the server and unplug power cords from the power supplies See Removing Power From the Server on page 54 c Remove the server from the rack See Remove the Server From the Rack on page 61 d Remove the top cover See Remove the Top Cover on page 62 Locate the SP See Internal Component Locations on page 16 Remove the SP SPARC T5 2 Server Service Manual July 2015 Install the SP Note If you are removing
66. e the SP on page 122 Verify SP Functionality on page 125 V Verify SP Functionality 1 Verify that the SP Status LED is illuminated green Note that the LED will flash green while the SP initializes the Oracle ILOM firmware See Interpreting LEDs on page 33 for information about the status of the SP LED 2 Use the Oracle ILOM show faulty command to verify that the fault has been cleared Servicing the SP 125 Verify SP Functionality See Check for Faults on page 43 for more information on using the show faulty command 3 Perform one of the following tasks based on your verification results Ifthe previous steps did not clear the fault see Detecting and Managing Faults for information about the tools and methods you can use to diagnose component faults Ifthe previous steps indicate that no faults have been detected then the component has been replaced successfully No further action is required Related Information Oracle ILOM documentation Install the SP on page 123 126 SPARC T5 2 Server Service Manual July 2015 Servicing the Fan Board This board carries power to the fan modules and fan module status LEDs This board also transmits status and control signals for the fan modules These topics describe how to service the fan board Remove the Fan Board on page 127 Install the Fan Board on page 129 Verify Fan Board Functionality on page
67. e_ level max hw_change verbosity normal level min mode normal power_on_ level max verbosity normal trigger hw_change error reset verbosity normal Commands cd set show Detecting and Managing Faults 41 Run POST With Maximum Testing Related Information POST Overview on page 38 Oracle ILOM Properties That Affect POST Behavior on page 38 Run POST With Maximum Testing on page 42 Run POST With Maximum Testing This procedure describes how to configure the server to run the maximum level of POST 1 Log in to Oracle ILOM See Log In to Oracle ILOM Service on page 32 2 Set the virtual keyswitch to diag so that POST runs in service mode gt set HOST keyswitch_state diag Set keyswitch_state to Diag 3 Reset the server so that POST runs There are several ways to initiate a reset This example shows a reset using the reset command gt reset SYS Are you sure you want to reset SYS y n y Resetting SYS Related Information POST Overview on page 38 Oracle ILOM Properties That Affect POST Behavior on page 38 Configure POST on page 40 Managing Faults These topics describe the PSH feature PSH Overview on page 43 Check for Faults on page 43 Clear a Fault on page 45 42 SPARC T5 2 Server Service Manual July 2015 Check for Faults PSH Overview PSH provides problem diagnosis
68. ents an SP component and a host component The SP firmware component is located on the SP and the host component is located on the motherboard For the server to operate correctly the firmware in these two components must be compatible When replacing the SP you must restore the configuration settings maintained in the SP Before replacing the SP save the configuration using the Oracle ILOM backup utility Refer to the Oracle ILOM documentation for instructions on backing up and restoring the Oracle ILOM configuration After replacing the SP the new SP firmware component and the existing host firmware component must be consistent with each other To ensure that the firmware is compatible throughout the server load new system firmware as described in Install the SP on page 123 Related Information Oracle ILOM documentation in Broken Link Target ID 240000117163 Servicing the Motherboard Remove the SP on page 122 Install the SP on page 123 Servicing the SP 121 Remove the SP vY Remove the SP A A Before You Begin 122 1 Caution Ensure that all power is removed from the server before removing or installing the motherboard assembly You must disconnect the power cables from the server before performing these procedures Caution These procedures require that you handle components that are sensitive to ESD This sensitivity can cause the component to fail To avoid damage ensur
69. eps that require the CMA to be out of the way swing the CMA closed and latch it to the left rack rail Check that the CMA and the cables are functioning properly after completing service Related Information Extend the Server to the Service Position on page 58 Remove the Server From the Rack on page 61 Returning the Server to Operation Remove the Server From the Rack You must remove the server from the rack to remove or install these components Motherboard PS backplane Drive backplane Caution The server chassis is heavy To avoid personal injury use two people to remove the server from the rack Shut down the host Remove power from the server See Removing Power From the Server on page 54 Disconnect all the cables and power cords from the server Extend the server to the maintenance position See Extend the Server to the Service Position on page 58 Release the CMA from the rail assembly The CMA is still attached to the cabinet but the server chassis is now disconnected from the CMA See Release the CMA on page 60 From the front of the server pull the release tabs forward and pull the server forward until it is free of the rack rails A release tab is located on each rail Preparing for Service 61 Remove the Top Cover 7 Set the server on a sturdy work surface Related Information Extend the Server to the Service Position on page 58
70. er front panel Figure Legend 1 Power OK LED 2 Power button 3 SP OK Fault LED When main power is applied to the server the main Power OK LED begins to blink more quickly while the server boots and lights solidly once the operating system boots Each time the server powers on POST can take several minutes to complete tests Related Information Power On the Server Oracle ILOM on page 162 Returning the Server to Operation 163 164 SPARC T5 2 Server Service Manual July 2015 A ANSI SIS ASF AWG B blade blade server BMC BOB 6 chassis CMA CMM CMP Glossary American National Standards Institute Status Indicator Standard Alert standard format Netra products only American wire gauge Generic term for server modules and storage modules See server module and storage module Server module See server module Baseboard management controller Memory buffer on board For servers refers to the server enclosure For server modules refers to the modular system enclosure Cable management assembly Chassis monitoring module server modules only The CMM is the service processor in the modular system that contains server modules Oracle ILOM runs on the CMM providing lights out management of the components in the modular system chassis See modular system and Oracle ILOM Chip multiprocessor Glossary 165 DHCP D DHCP disk module or disk blade DTE
71. ersonal injury use two people to lift the server and set it in the rack 1 Release the slide rails from the fully extended position by pushing the release tabs on the side of each rail 160 SPARC T5 2 Server Service Manual July 2015 Attach Power Cords 2 While pushing on the release tabs slowly push the server into the rack Ensure that the cables do not get in the way 3 Reconnect the cables to the rear of the server If the CMA is in the way disconnect the left CMA release and swing the CMA open See Release the CMA on page 60 4 Reconnect the CMA Swing the CMA closed and latch it to the left rack rail See Server Installation for more detail about attaching the CMA Related Information Remove the Server From the Rack on page 61 Attach Power Cords 1 Attach both power cords to the power supplies Returning the Server to Operation 161 Power On the Server Oracle ILOM Note As soon as the power cords are connected to a power source standby power is applied in the server Depending on how the firmware is configured the server might boot at this time Power on the server See Power On the Server Oracle ILOM on page 162 or Power On the Server Power Button on page 162 Related Information Power On the Server Oracle ILOM on page 162 Power On the Server Power Button on page 162 Y Power On the Server Oracle ILOM Before You Begin N
72. es 70 DVD drive 105 fmadm command 45 fmdump command 43 front panel controls and LEDs 34 front panel features location of 13 G graceful shutdown defined 56 H HD 15 video connector location of 15 hot service 53 172 SPARC T5 2 Server Service Manual July 2015 installing battery 110 DIMMs 99 drive backplane 149 drive filler panels 73 drives 71 DVD drive or filler panel 106 fan board 129 fan modules 81 memory risers 99 motherboard 138 PCIe cards 117 power supplies 89 PS backplane 155 SP 123 top cover 159 L LEDs Fan Module Fault 34 front panel 34 Locator 34 36 52 NET MGT port Link and Activity 36 NET MGT port Speed 36 NET ports Link and Activity 36 on front panel 13 on rear panel 15 Overtemperature 13 34 Overtemperature LED 36 Power OK 34 36 Power Supply Fault 13 Service Required 34 36 SP fault 13 locating chassis serial number 52 faulty DIMMs with LEDs 94 DIMMs with Oracle ILOM 96 fan modules 78 power supplies 87 server 52 location of replaceable components 16 Locator LED 34 36 Locator LED and button location of 13 Index log files viewing 47 M MAC address PROM installing 142 removing 134 maintenance position 61 maximum testing with POST 42 memory risers FRU names 91 installing 99 physical layout 91 population rules 93 removing 96 message buffer checking the 46 message identifier 43 message log files viewing 47
73. es from the server before performing these procedures Caution These procedures require that you handle components that are sensitive to ESD This sensitivity can cause the component to fail To avoid damage ensure that you follow antistatic practices as described in ESD Measures on page 50 Servicing the Motherboard 133 Remove the Motherboard 134 This is a cold service procedure that must be performed by qualified service personnel The server must be completely powered down before performing this procedure See Component Service Categories on page 53 for more information about this category of service procedures Note When replacing the motherboard remove the SP and System Configuration PROM from the old motherboard and install these components on the new motherboard The SP contains the Oracle ILOM system configuration data and the System Configuration PROM contains the system host ID and MAC address Transferring these components preserves the system specific information stored on these modules Whenever you replace the motherboard or the SP you must update the firmware so the portions of firmware in the SP and on the motherboard are consistent Prepare for servicing a Attach an antistatic wrist strap b Power off the server and unplug power cords from the power supplies See Removing Power From the Server on page 54 c Remove the server from the rack See Remove the Server From the Rack
74. esent in SYS MB CM0 CMP MR1 the 1 processor server SYS MB CM0 CMP MR2 SYS MB CM0 CMP MR3 SYS MB CM1 CMP MRO SYS MB CM1 CMP MR1 SYS MB CM1 CMP MR2 SYS MB CM1 CMP MR3 10 Fan board SYS FANBD Servicing the Fan Board 11 Fan modules As viewed from front of server Servicing Fan Modules SYS FANBD FO left front SYS FANBD F1 center front SYS FANBD F2 right front SYS FANBD F3 left rear SYS FANBD F4 center rear SYS FANBD F5 right rear 12 DVD drive SYS SASBP DVD Servicing the DVD Drive 13 Drives SYS SASBP HDDO bottom Servicing Drives SYS SASBP HDD1 SYS SASBP HDD2 SYS SASBP HDD3 SYS SASBP HDD4 SYS SASBP HDD5 top 18 SPARC T5 2 Server Service Manual July 2015 Motherboard Component Locations Related Information Motherboard Component Locations on page 19 I O Component Locations on page 20 Power Distribution and Fan Module Component Locations on page 22 System Schematic on page 23 Motherboard Component Locations No Component Oracle ILOM Target Links 1 SP SYS MB SP Servicing the SP 2 Memory riser SYS MB CMn CMP MRn Servicing Memory Risers and DIMMs Identifying Components 19 I O Component Locations No Component Oracle ILOM Target Links 3 DIMMs SYS MB CMn CMP MRn BOBn CHn DO Servicing Memory Risers and DIMMs 4 Motherboard SYS MB Servicing the Motherboard 5 Battery SYS MB BAT Servicing the Ba
75. firmware further action will be suspended and the following message will be displayed Unrecognized Chassis This module is installed in an unknown or unsupported chassis You must upgrade the firmware to a newer version that supports this chassis 124 SPARC T5 2 Server Service Manual July 2015 Verify SP Functionality Note Whenever you replace the SP or the motherboard update the firmware on the server so the portions of firmware in the two components remain consistent 5 Configure the SP NET MGT port so that it can access the network and log in to the SP through the NET MGT port Refer to Servers Administration or the Oracle ILOM documentation for network configuration instructions 6 Download the system firmware Follow the firmware download instructions in Servers Administration or the Oracle ILOM documentation Note You can load any supported system firmware version including the firmware version that was installed prior to replacing the SP 7 Ifyou created a backup of your Oracle ILOM configuration use the Oracle ILOM restore utility to restore the configuration of the replacement SP Refer to the Oracle ILOM documentation for instructions 8 Power on the server See Power On the Server Oracle ILOM on page 162 or Power On the Server Power Button on page 162 9 Verify the SP See Verify SP Functionality on page 125 Related Information Oracle ILOM documentation Remov
76. formation Install a PCIe Card or Filler Panel on page 117 YV Install a PCle Card or Filler Panel A Caution This procedure requires that you handle components that are sensitive to ESD This sensitivity can cause the component to fail To avoid damage ensure that you follow antistatic practices as described in ESD Measures on page 50 1 Remove a PCle card or filler panel See Remove a PCIe Card or Filler Panel on page 115 Servicing PCle Cards 117 Install a PCle Card or Filler Panel 2 Attach an antistatic wrist strap unpack the PCle card or PCle card slot filler panel and place on an antistatic mat 3 Remove any transceivers from the PCle card before installing the card 4 Ensure that the server is powered off and all power cords are disconnected from the server power supplies See Removing Power From the Server on page 54 5 Determine which slot to install the PCle card in If you are not replacing an existing PCIe card and need information about deciding which slot to install the card in see PCIe Card Configuration on page 113 6 Disengage the PCle card slot crossbar from its locked position by pulling it toward the interior of the chassis The crossbar might already be disengaged if you removed a PCIe card or filler panel from that slot 7 Install the PCle card or filler panel into the card slot and return the crossbar to its closed and locked position See these fig
77. formation Safety Information on page 49 2 Gather the tools needed for service Tools Needed For Service on page 51 3 Consider filler panel options Filler Panels on page 51 4 Review component service categories Component Service Categories on page 53 5 Find the server serial number Find the Server Serial Number on page 52 6 Identify the server to be serviced Locate the Server on page 52 7 For cold service operations shut down the OS and remove Removing Power From the Server on page 54 power from the server 8 Move the server out of the rack and gain access to internal Accessing Server Components on page 57 components 9 Attach devices to the server to perform service procedures Attachment of Devices During Service on page 63 Related Information Identifying Components Returning the Server to Operation Safety Information For your protection observe the following safety precautions when setting up your equipment Follow all cautions and instructions marked on the equipment and described in the documentation shipped with your server Follow all cautions and instructions marked on the equipment and described in the SPARC T5 2 Safety and Compliance Guide Ensure that the voltage and frequency of your power source match the voltage and frequency inscribed on the equipment s electrical rating label Preparing for Service 49 Safety Informatio
78. g or that the server is booting Power button The recessed Power button toggles the server on or off See Power Off the Server 4 Q Power Button Graceful on page 56 SP LED SP Indicates these conditions 5 m Off AC power might have been connected to the power supplies SPARC T5 2 Server Service Manual July 2015 34 Interpreting LEDs No LED Icon or Label Description Steady on green SP is running in its normal operating state No service actions are required Blink green SP is initializing the Oracle ILOM firmware Steady on amber An SP error has occurred and service is required 6 Fan Module Fault FAN Indicates these conditions LED m Off Steady state no service action is required amber Steady on A fan module failure event has been acknowledged and a service action is required on at least one of the fan modules 6 CPU Fault LED CPU Indicates these conditions amber Off Steady state no service action is required Steady on A fault has been detected on one or more host processors 6 Memory Fault MEM Indicates these conditions LED Off Steady state no service action is required amber Steady on A fault has been detected on one or more DIMMs 7 Power Supply PS Indicates these conditions Fault LED Off Steady state no service action is required amber Steady on A fault has been detected on one of the two power supplies 8 Sy
79. ge 66 Remove a Drive on page 67 Install a Drive on page 71 Verify Drive Functionality on page 74 Detecting and Managing Faults Remove a Drive A customer can perform this procedure while the server is running See Component Service Categories on page 53 for more information about hot service procedures To hot service a drive you must first take it offline This action prevents applications from accessing the drive and removes software links to it 1 Determine if you need to shut down the OS to replace the drive and perform one of the following actions m If the drive contains the sole image of the OS or cannot be logically isolated from the server s online operations shut down the OS as described in Power Off the Server Oracle ILOM on page 55 Then go to Step 3 Servicing Drives 67 Remove a Drive 2 Ap_id 00 60 0 60 0 usb0 1 usb0 2 m Ifthe drive can be taken offline without shutting down the OS go to Step 2 Take the drive offline a Atthe Oracle Solaris prompt list all drives in the device tree including drives that are not configured cfgadm al This command lists dynamically reconfigurable hardware resources and shows their operational status In this case look for the status of the drive you plan to remove This information is listed in the Occupant column Type Receptacle Occupant Condition scsi bus connected configured unknown disk
80. h a Push the release button to open the latch and unlock the drive filler panel by moving the latch to the right b Grasp the latch and pull the filler panel out of the drive slot 70 SPARC T5 2 Server Service Manual July 2015 Install a Drive AN Caution When you remove a drive filler panel replace it with another filler panel or a drive Otherwise the server might overheat due to improper airflow 3 Install a drive or a replacement drive filler panel See Install a Drive Filler Panel on page 73 or Install a Drive on page 71 Related Information Locate a Faulty Drive on page 67 Remove a Drive on page 67 Install a Drive on page 71 Install a Drive Filler Panel on page 73 Verify Drive Functionality on page 74 Install a Drive Installing a drive into a server is a two step process You must first install the drive into the drive slot and then configure that drive to the server Note If you removed an existing drive from a slot in the server you must install the replacement drive in the same slot as the drive that was removed Drives are physically addressed according to the slot in which they are installed 1 Remove a drive or a drive filler panel See Remove a Drive on page 67 or Remove a Drive Filler Panel on page 70 2 Unpack the drive and place it on an antistatic mat 3 Fully open the release lever on the drive 4 Install the drive by
81. h memory riser are as follows Each slot on a memory riser must be filled with a DIMM All memory risers must contain the same type of DIMM Related Information Memory Riser and DIMM FRU Names on page 91 DIMM Rank Classification Labels on page 94 Locate a Failed DIMM LEDs on page 4 Remove a Memory Riser and DIMM on page 96 Install a DIMM and a Memory Riser on page 99 Servicing Memory Risers and DIMMs 93 DIMM Rank Classification Labels DIMM Rank Classification Labels Each DIMM is shipped with a label identifying its rank classification The following table identifies the corresponding rank classification label shipped with each DIMM Note Single rank DIMMs are not currently offered DIMM Capacity DRAM Density Rank Classification Label 8 GB 4GB Dual rank x4 2Rx4 16 GB 4GB Dual rank x4 2Rx4 32 GB 4GB Quad rank x4 4Rx4 Related Information Memory Riser and DIMM FRU Names on page 91 Memory Riser and DIMM Configuration on page 93 Locate a Failed DIMM LEDs on page 94 Remove a Memory Riser and DIMM on page 96 Install a DIMM and a Memory Riser on page 99 Vv Locate a Failed DIMM LEDs 94 Each memory riser has a Remind button a Power LED and Fault LEDs adjacent to each DIMM This procedure describes how to identify a faulty DIMM using these buttons and LEDs 1 Press the System Remind button to identify the memory riser that c
82. hat require a specific slot Refer to the SPARC T5 2 Server Product Notes and the documentation for each card to determine if there are slot requirements The following cards have certain requirements Sun Flash Accelerator F80 PCIe card You can install six of these cards If the maximum of six are installed the remaining two slots cannot contain a Sun Flash Accelerator F40 PCIe card Oracle Dual Port QDR Infiniband Adapter M3 You can install four of these cards On a 1 processor server no more than two cards can be in slots 1 to 4 and no more than two cards can be in slots 5 to 8 2 Install the remaining cards so that the load on the server is balanced Fill the PCIe slots in this sequence 1 8 2 7 3 6 4 5 Place the cards in this order Expansion cards storage cards network cards other cards Servicing PCle Cards 113 I O Root Complex Connections Related Information I O Root Complex Connections on page 114 Rear Panel Components Service on page 15 Remove a PCIe Card or Filler Panel on page 115 Install a PCIe Card or Filler Panel on page 117 I O Root Complex Connections 114 On the 2 processor server each CPU connects to four of the PCIe slots Each PCIe slot also uses a specific I O subsystem 10250 or IOS1 and PCIe Switch 0 or 1 CPUO IOS1 and PCIe Switch 0 connect to slot 1 CPUO IOSO and PCIe Switch 1 connect to slots 5 6 and 7 CPU1 IOS1 a
83. he Oracle ILOM CLI or the web interface For instructions see the Oracle ILOM documentation Return the server to operation a Return the server to the normal operating position See Return the Server to the Normal Operating Position on page 160 b Reinstall the power cords to the power supplies and power on the server See Returning the Server to Operation Related Information Remove the Battery on page 109 Servicing the Battery 111 112 SPARC T5 2 Server Service Manual July 2015 Servicing PCle Cards These topics describe how to service PCIe cards and PCIe card slot filler panels PCle Card Configuration on page 113 T O Root Complex Connections on page 114 Remove a PCIe Card or Filler Panel on page 115 Install a PCIe Card or Filler Panel on page 117 PCle Card Configuration Note Before installing PCIe cards refer to the SPARC T5 2 Server Product Notes and the documentation for each PCIe card for detailed information about known issues and configuration limitations This server has eight PCI Express 3 0 slots that accommodate low profile PCIe cards All slots support x8 PCle cards Two slots are also capable of supporting x16 PCle cards Slots 1 2 3 6 7 and 8 x8 electrical interface Slots 4 and 5 x8 electrical interface x16 connector To determine the slot in which to install a PCle card follow these guidelines 1 Install cards t
84. he minimum set of tests min default Displays the minimum level of output max Displays information for each step normal Displays a moderate amount of information including component names and test results debug Displays extensive debugging information none Disables the output Runs POST on every power on max default Runs the maximum set of tests min Runs the minimum set of tests min default Displays the minimum level of output max Displays information for each step normal Displays a moderate amount of information including component names and test results debug Displays extensive debugging information none Disables the output Default Runs POST if fatal errors are detected max default Runs the maximum set of tests Runs a minimum set of tests min default Displays the minimum level of output max Displays information for each step normal Displays a moderate amount of information including component names and test results debug Displays extensive debugging information none Disables the output Runs POST after any reset Displays all test and informational messages in POST output Displays functional tests with a banner and pinwheel in POST output Displays all test informational and some debugging messages in POST output Displays extensive debugging information Does not disp
85. ies on page 53 for more information about cold service procedures Prepare for servicing a Attach an antistatic wrist strap b Power off the server and unplug power cords from the power supplies See Removing Power From the Server on page 54 c Extend the server to maintenance position See Extend the Server to the Service Position on page 58 d Remove the top cover Servicing the Battery 109 Install the Battery See Remove the Top Cover on page 62 2 Remove the battery from the battery holder by pulling back on the metal tab holding it in place and sliding the battery up and out of the battery holder 3 Install a new battery See Install the Battery on page 110 Related Information Install the Battery on page 110 Install the Battery 1 Remove the battery See Remove the Battery on page 109 2 Attach an antistatic wrist wrap and unpack the replacement battery 3 Press the new battery into the battery holder with the positive side facing away from the metal tab that holds it in place 110 SPARC T5 2 Server Service Manual July 2015 Install the Battery If the SP is configured to synchronize with a network time server using NTP the Oracle ILOM clock will be reset as soon as the server is powered on and connected to the network Otherwise proceed to the next step If the SP is not configured to use NTP you must reset the Oracle ILOM clock using t
86. ing command to activate that volume ok inactive_volume activate volume where inactive_volume is the name of the RAID volume that you are activating For example ok 0 activate volume Volume 0 is now activated Note For more information on configuring hardware RAID on the server refer to Servers Administration Unselect the SCSI device ok unselect dev Confirm that you reactivated the volume ok probe scsi all pci 400 pci 2 pci 0 pci e scsi d FCode Version 1 00 54 MPT Version 2 00 Firmware Version 5 00 17 00 Target a Unit Removable Read Only device TEAC DV W28SS R 1 0C SATA device PhyNum 3 Target b GB Unit Disk SEAGATE ST914603SSUN146G 0868 286739329 Blocks 146 SASDeviceName 5000650016 7564 SASAddress 5000c50016f75e4d PhyNum 1 Target 389 Volume 0 Unit 0 Disk LSI Logical Volume 3000 583983104 Blocks 298 GB VolumeDeviceName 3302999068406677 VolumeWWID 03b2999bca4dc677 pci 400 pci 1 pci 0 pci b pci 0 usb d 2 hub 2 hub 3 storage 2 Unit Removable Read Only device AMI Virtual CDROM 1 00 Set the auto boot OpenBoot PROM variable to true so the server boots the OS when powered on ok setenv auto boot true Reboot the server See Server Administration Servicing the Motherboard 145 Verify Motherboard Functionality Related Information Install the Motherboard on page 138 Verify Motherboard Functionality on page 146 Verify Motherboard Functionality 1 Use the Oracle ILOM
87. is Caution There is no catch mechanism on the power supply to prevent it from sliding completely out of the chassis Use care when removing the power supply to prevent it from falling gt lt gt Caution Whenever you remove a power supply you should replace it with another power supply Otherwise the server might overheat due to improper airflow If a new power supply is not available leave the failed power supply installed until it can be replaced gt 5 Install a new power supply See Install a Power Supply on page 89 88 SPARC T5 2 Server Service Manual July 2015 Install a Power Supply Related Information Locate a Faulty Power Supply on page 87 Install a Power Supply on page 89 V Install a Power Supply A Caution Install an A239A power supply labeled for upright installation in the server The A239A power supply correctly exhausts air from the rear of the server Do not install an A239 power supply which might cause the server to overheat and shut down Remove a power supply See Remove a Power Supply on page 87 If necessary release the cable management arm to access the power supplies See Release the CMA on page 60 Do not allow the CMA to hang unsupported while it is unattached Align the power supply with the empty power supply chassis bay Slide the power supply into the bay until it is fully seated Move the release latch up to secure the p
88. iser guide in place panel 4 5 Reinstall all fan modules See Remove a Fan Module on page 79 130 SPARC T5 2 Server Service Manual July 2015 Verify Fan Board Functionality 6 Reinstall all memory risers See Install a DIMM and a Memory Riser on page 99 7 Return the server to operation a Install the top cover See Replace the Top Cover on page 159 b Return the server to the normal operating position See Return the Server to the Normal Operating Position on page 160 c Reinstall the power cords to the power supplies and power on the server See Returning the Server to Operation Note Authorized service personnel might need to reprogram the product serial number on the fan board This number is used for service entitlement and warranty coverage The correct product serial number is located on a label on the front of the chassis Related Information Remove the Fan Board on page 127 Verify Fan Board Functionality on page 131 Verify Fan Board Functionality 1 Use the Oracle ILOM show faulty command to verify that the fault has been cleared See Check for Faults on page 43 for more information on using the show faulty command 2 Perform one of the following tasks based on your verification results Ifthe previous steps did not clear the fault see Detecting and Managing Faults for information about the tools and methods you can use to diag
89. l the Motherboard cecc cece eecceecceeceeeceeeceeeceeeeseeeeeeeeeeeeeeeees 138 Reactivate RAID Volumes cc eeeeeeeceeeceeeeeceneeeeeeeeecaeeceuseseeeeeeaueceenaes 144 v Verify Motherboard Functionality ceccceecceeceeeceeeceeeeneceeeeeeeeaeeueees 146 Servicing the Drive 147 v Remove the Drive Backplane cccceecceeccecececeeeceeeeeeeceueeeeeeeeeeeeeesees 147 v Install the Drive Backplane cccccececeeceeceeeeeeceeeceueceeeeceeeeeeeneeeaeeeaes 149 v Verify Drive Backplane Functionality ccccceecceeccneece cece eeneeeeeeeeeeeeees 151 Servicing the 153 Y Remove the PS Backplane ccceecceecceecceecceeceeecceeceeeeseceseceseeneeueees 153 v Install the PS Backplane ccceecceecceeceeeceeecneceeeece eens eeeseeeeeeseeeeeeenees 155 v Verify PS Backplane Functionality cccceceeecceeceeeceeeceeeceeeceeeceeceaeeeaes 157 Returning the Server to Operation ccc cece ceeecceneeceeneeceeeeeaeeeseeseeaeeeenans 159 YV Replace the Top Cover ccccscccececscececeeeceeeceeeceeccesceeeceeeeseeeeeeeeenseegs 159 v Return the Server to the Normal Operating Position cceeeeeeeeseeeeeeeeees 160 Attach Power 015 214 4 4244 161 Power On the Server Oracle ILOM cccceccecesccecceeeecceeeeceeeeeseseeeeenes 162 Power On the
90. lay POST output This flowchart illustrates the same set of Oracle ILOM set command variables Detecting and Managing Faults 39 Configure POST Host boot settings Related Information POST Overview on page 38 Configure POST on page 40 Run POST With Maximum Testing on page 42 Configure POST 1 Log in to Oracle ILOM See Log In to Oracle ILOM Service on page 32 2 Set the virtual keyswitch to the value that corresponds to the POST configuration you want to run This example sets the virtual keyswitch to normal which configures POST to run according to other parameter values 40 SPARC T5 2 Server Service Manual July 2015 Configure POST gt set HOST keyswitch_state normal Set keyswitch state to Normal For possible values for the keyswitch_state parameter see Oracle ILOM Properties That Affect POST Behavior on page 38 If the virtual keyswitch is set to normal and you want to define the mode level trigger Or verbosity set the respective parameters Syntax set HOST diag property value See Oracle ILOM Properties That Affect POST Behavior on page 38 for a list of parameters and values Examples gt set HOST diag mode normal gt set HOST diag verbosity max View the current values for settings Example gt show HOST diag HOST diag Targets Properties error_reset_level max error_reset_verbosity normal hw_chang
91. lide it into the fan slot Note Fan modules are keyed to ensure that they are installed in the correct orientation b Apply firm pressure to fully seat the fan module You will hear a click when the fan is properly seated Return the server to the normal operating position See Return the Server to the Normal Operating Position on page 160 Related Information Return the Server to the Normal Operating Position on page 160 Remove a Fan Module on page 79 m Verify Fan Module Functionality on page 82 Verify Fan Module Functionality 82 1 Verify that the Service Required LED on the replaced fan module is not lit See Fan Module LEDs on page 78 Verify that the Top Fan LED and the Service Required LED on the front of the server are not lit See Front Panel Controls and LEDs on page 34 Note If you are replacing a fan module when the server is powered down the LEDs might stay lit until power is restored to the server and the server can determine that the fan module is functioning properly Use the Oracle ILOM show faulty command to verify that the fault has been cleared See Managing Faults on page 42 for more information on using the show faulty command Perform one of the following tasks based on your verification results Ifthe previous steps did not clear the fault see Detecting and Managing Faults for information about the tools and methods you can
92. ms and license restrictions applicable to the programs No other rights are granted to the U S Government Ce logiciel ou mat riel a t d velopp pour un usage g n ral dans le cadre d applications de gestion des informations Ce logiciel ou mat riel n est pas con u ni n est destin a tre utilis dans des applications a risque notamment dans des applications pouvant causer des dommages corporels Si vous utilisez ce logiciel ou mat riel dans le cadre d applications dangereuses il est de votre responsabilit de prendre toutes les mesures de secours de sauvegarde de redondance et autres mesures n cessaires a son utilisation dans des conditions optimales de s curit Oracle Corporation et ses affili s d clinent toute responsabilit quant aux dommages caus s par utilisation de ce logiciel ou mat riel pour ce type d applications Oracle et Java sont des marques d pos es d Oracle Corporation et ou de ses affili s Tout autre nom mentionn peut correspondre des marques appartenant d autres propri taires qu Oracle Intel et Intel Xeon sont des marques ou des marques d pos es d Intel Corporation Toutes les marques SPARC sont utilis es sous licence et sont des marques ou des marques d pos es de SPARC International Inc AMD Opteron le logo AMD et le logo AMD Opteron sont des marques ou des marques d pos es d Advanced Micro Devices UNIX est une marque d pos e d The Open Group Ce logi
93. n Follow the ESD safety practices as described in this section Safety Symbols Note the meanings of the following symbols that might appear in this document Caution There is a risk of personal injury or equipment damage To avoid personal injury and equipment damage follow the instructions Caution Hot surface Avoid contact Surfaces are hot and might cause personal injury if touched Caution Hazardous voltages are present To reduce the risk of electric shock and danger to personal health follow the instructions gt gt gt ESD Measures ESD sensitive devices such as the cards drives and DIMMS require special handling A Caution Circuit boards and drives contain electronic components that are extremely sensitive to static electricity Ordinary amounts of static electricity from clothing or the work environment can destroy the components located on these boards Do not touch the components along their connector edges A Caution You must disconnect all power supplies before servicing any of the components that are inside the chassis Antistatic Wrist Strap Use Wear an antistatic wrist strap and use an antistatic mat when handling components such as drive assemblies circuit boards or PCI cards When servicing or removing server components attach an antistatic strap to your wrist and then to a metal area on the chassis Following this practice equalizes the electrical potentials between you and the
94. n Indicates the drive s availability for use BAP a SSDs On Read or write activity is in progress Off Drive is idle and available for use Flashes on and off This situation occurs during hot service operations You can ignore this situation Note The front and rear panel Service Action Required LEDs are also lit when the server detects a drive fault See Front Panel Components Service on page 13 and Rear Panel Components Service on page 15 Related Information Front Panel Components Service on page 13 Rear Panel Components Service on page 15 Remove a Drive on page 67 Install a Drive on page 71 66 SPARC T5 2 Server Service Manual July 2015 Locate a Faulty Drive Remove a Drive Filler Panel on page 70 Install a Drive Filler Panel on page 73 Verify Drive Functionality on page 74 Vv Locate a Faulty Drive You must determine which drive is faulty before you replace it 1 Check to see if any System Service Required LEDs are lit or flashing See Interpreting LEDs on page 33 2 Visually inspect the drive to see if any of its status LEDs are lit or flashing See Drive LEDs on page 66 If the drive is faulty replace it See Remove a Drive on page 67 3 Ifyou are unable to identify the faulty drive seek further information See Detecting and Managing Faults Related Information Drive LEDs on pa
95. n modules 79 memory risers 96 motherboard 133 PCle cards 115 power supplies 87 PS backplane 153 SP 122 top cover 62 replaceable component locations 16 RJ 45 serial port location of 15 root complex 114 running POST in Diag Mode 42 5 safety information topics 49 precautions 49 symbols 50 schematic diagrams 23 SER MGT port location of 15 serial number chassis locating 52 server locating 52 Service Action Required LED 13 Service Required LED 34 36 show faulty command 45 slide rail 58 SP fault LED location of 13 installing 123 NET MGT port 15 removing 122 verifying function 125 standby power defined 56 status LEDs locations of 15 symbols safety 50 system schematics 23 T top cover 174 SPARC T5 2 Server Service Manual July 2015 installing 159 removing 62 troubleshooting using Oracle VTS 29 U USB ports location of front 13 rear 15 UUID 43 V var adm messages file 47 verifying function of replaced drive backplane 151 drives 74 fan board 131 fan modules 82 motherboard 146 power supplies 90 PS backplane 157 SP 125 video connector location of 13 viewing message log files 47
96. nBoot Prompt Oracle Solaris Prompt Status LEDs Yes Yes Yes PSH commands Yes No Yes Oracle ILOM logs and commands Yes No No OpenBoot commands No Yes No Oracle Solaris logs and commands No No Yes Oracle VTS No No Yes if installed Third party software No No Yes if installed Detecting and Managing Faults 31 Log In to Oracle ILOM Service 32 Related Information Diagnostics Process on page 29 Log In to Oracle ILOM Service on page 32 Oracle ILOM Service Related Tools on page 32 Log In to Oracle ILOM Service At the terminal prompt type ssh root lP address Password password Waiting for daemons to initialize Daemons ready Oracle R Integrated Lights Out Manager Version 3 1 x Copyright c 2013 Oracle and or its affiliates Inc All rights reserved gt Related Information Diagnostics Process on page 29 Tool Availability on page 31 Oracle ILOM Service Related Tools on page 32 Oracle ILOM Service Related Tools You can use these Oracle ILOM CLI commands when performing service related tasks Oracle ILOM Command Description help command Displays a list of all available Oracle ILOM commands with syntax and descriptions Specifying a command name as an option displays help for that command set HOST send break action break Takes the host server from the OS to either kmdb or OpenBoot prompt equivalent to a Stop A depending on
97. nd PCIe Switch 0 connect to slots 2 3 and 4 CPU1 IOSO and PCIe Switch 1 connect to slot 8 On the 1 processor server the single CPU connects to all eight of the PCIe slots Each PCIe slot uses a specific I O subsystem IOSO or IOS1 and PCIe Switch 0 or 1 CPUO IOS1 and PCIe Switch 0 connect to slot 1 2 3 and 4 CPUO IOSO and PCIe Switch 1 connect to slots 5 6 7 and 8 Note For diagrams showing connections between PCIe slots and root complexes for the 2 processor and 1 processor servers see System Schematic on page 23 The pci values reported in the OpenBoot show devs command output are paths in the I O root complex topology The values are different for the 2 processor and 1 processor servers 2 processor server root complex paths PCle CPU IOS PCle Root Complex Path Oracle ILOM Target Slot Switch 1 0 1 0 pci 300 pci l1 pci pci 4 SYS MB PCIE1 2 1 1 0 pci 380 pci l pci pci s SYS MB PCIE2 3 1 1 0 pci 380 pci 1 pci 0 pci 6 SYS MB PCIE3 4 1 1 0 pci 380 pci 1 pci 0 pci 7 SYS MB PCIE4 5 0 0 1 pci 340 pci l1 pci d pcie4 SYS MB PCIE5 6 0 0 1 pci 340 pci l pci d pci s SYS MB PCIE6 7 0 0 1 pci 340 pci l1 pci d pci 6 SYS MB PCIE7 SPARC T5 2 Server Service Manual July 2015 Remove 8 PCle Card or Filler Panel PCle CPU IOS PCle Root Complex Path Oracle ILOM Target Slot Switch 8 1 0 1 pci 3c0 pci 1 pci 0 pci 7 SYS MB PCIE8 amp 1 processor server root complex paths
98. near the fans that secures the motherboard to the chassis SPARC T5 2 Server Service Manual July 2015 Install the Motherboard Reinsert and tighten the four bus bar screws that secure the motherboard to the PS backplane Using a No 2 screwdriver tighten the bus bar screws until the PS backplane and the motherboard securely fasten to the bus bars See Install the PS Backplane on page 155 Replace the PS backplane cover panel 3 a Align the PS backplane cover Ensure that the tooth at the bottom of the cover is clear of the power supply cage You must guide two slots on the PS backplane cover around two pins on the inside of the power supply cage b Fit the two slots on the cover around the two pins c Lift up the cover a little to guide the two pins into the other part of the slots d Attach the screw to fasten the PS backplane cover in place Push the power supplies back into place Reattach all cables to the motherboard a Inthe center rear of the motherboard connect the fan board power cable and the ribbon cable to the motherboard b Near the drives connect two shorter cables to the motherboard One cable goes to the drive backplane The other is a ribbon cable to the power supply c Near the drives connect two longer cables between the motherboard and the drive backplane Reinstall the System Remind button assembly air divider by sliding it into the chassis Caution After replacing the
99. ng hot serviceable depends on how the drives are configured Note The server supports traditional disk based storage devices and Flash SSDs which are diskless storage devices based on solid state memory Either type of drive can be a boot device The terms drive and HDD are used in a generic sense to refer to both types of internal storage devices These topics explain how to service drives Drive LEDs on page 66 Remove a Drive Filler Panel on page 70 Remove a Drive on page 67 Install a Drive on page 71 Install a Drive Filler Panel on page 73 Verify Drive Functionality on page 74 Related Information Component Service Categories on page 53 Remove a Drive Filler Panel on page 70 Remove a Drive on page 67 Install a Drive on page 71 Install a Drive Filler Panel on page 73 Verify Drive Functionality on page 74 Servicing Drives 65 Drive LEDs Drive LEDs The following table explains how to interpret the drive status LEDs LED Color Description 1 Ready to Blue Indicates that a drive can be removed during a hot service Remove operation 2 Service Required Amber Indicates that the drive has experienced a fault condition 3 OK Activity Green Indicates the drive s availability for use HDDs On Read or write activity is in progress Off Drive is idle and available for use 3 OK Activity Gree
100. nose component faults Ifthe previous steps indicate that no faults have been detected then the component has been replaced successfully No further action is required Servicing the Fan Board 131 132 SPARC T5 2 Server Service Manual July 2015 Servicing the Motherboard The motherboard includes one or two CMP modules memory control subsystems and all SP Oracle ILOM logic The motherboard hosts a removable SCC module which contains all MAC addresses host ID and Oracle ILOM configuration data The motherboard connects directly to the PS backplane which distributes main 12V power from the power supplies to the rest of the server The PS backplane is directly connected to the motherboard through a bus bar and ribbon cable and supports a top cover safety interlock switch These topics describe how to service the motherboard Remove the Motherboard on page 133 Install the Motherboard on page 138 Reactivate RAID Volumes on page 144 Verify Motherboard Functionality on page 146 Related Information Component Service Categories on page 53 Remove the Motherboard on page 133 Install the Motherboard on page 138 Verify Motherboard Functionality on page 146 Servicing the SP YV Remove the Motherboard A A Caution Ensure that all power is removed from the server before removing or installing the motherboard assembly You must disconnect the power cabl
101. o that it can access the network Log in to the SP through the NET MGT port Refer to the Oracle ILOM documentation for network configuration instructions Download the system firmware Follow the firmware download instructions in the Oracle ILOM documentation Note You can load any supported system firmware version including the firmware version that was installed prior to replacing the motherboard If necessary reactivate any RAID volumes that existed prior to replacing the motherboard If your server contained RAID volumes prior to replacing the motherboard see Reactivate RAID Volumes on page 144 for instructions Power on the server See Power On the Server Oracle ILOM on page 162 or Power On the Server Power Button on page 162 Optional Transfer the serial number and product number to the FRUID of the new motherboard If the replacement motherboard must have the same serial number as the server prior to servicing trained service personnel must take this action in a special service mode Related Information Oracle ILOM documentation Remove the Motherboard on page 133 Reactivate RAID Volumes on page 144 Verify Motherboard Functionality on page 146 Servicing the Motherboard 143 Reactivate RAID Volumes Reactivate RAID Volumes 144 Perform this task only if your server had RAID volumes prior to replacing the motherboard Prior to powering on the serve
102. of the programs including any operating system integrated software any programs installed on the hardware and or documentation shall be subject to license terms and license restrictions applicable to the programs No other rights are granted to the U S Government This software or hardware is developed for general use in a variety of information management applications It is not developed or intended for use in any inherently dangerous applications including applications that may create a risk of personal injury If you use this software or hardware in dangerous applications then you shall be responsible to take all appropriate fail safe backup redundancy and other measures to ensure its safe use Oracle Corporation and its affiliates disclaim any liability for any damages caused by use of this software or hardware in dangerous applications Oracle and Java are registered trademarks of Oracle and or its affiliates Other names may be trademarks of their respective owners Intel and Intel Xeon are trademarks or registered trademarks of Intel Corporation All SPARC trademarks are used under license and are trademarks or registered trademarks of SPARC International Inc AMD Opteron the AMD logo and the AMD Opteron logo are trademarks or registered trademarks of Advanced Micro Devices UNIX is a registered trademark of The Open Group This software or hardware and documentation may provide access to or information about content products and ser
103. on Front Panel Components Service on page 13 Servers Administration 54 SPARC T5 2 Server Service Manual July 2015 Prepare to Power Off the Server Prepare to Power Off the Server Perform this procedure before powering off the server Log in as superuser or equivalent Depending on the type of problem you might want to view server status or log files You also might want to run diagnostics before you shut down the server Notify affected users that the server will be shut down Refer to the Oracle Solaris system administration documentation for additional information Save any open files and quit all running programs Refer to your application documentation for specific information on these processes Shut down all logical domains Refer to Oracle Solaris system administration and Oracle VM Server for SPARC documentation for additional information Shut down the Oracle Solaris OS Refer to the Oracle Solaris system administration documentation for additional information Related Information Power Off the Server Power Button Graceful on page 56 Power Off the Server Emergency Shutdown on page 56 Front Panel Components Service on page 13 Power Off the Server Oracle ILOM You can use the SP to perform a graceful shutdown of the server and to ensure that all of your data is saved and the server is ready for restart Note Additional information about powering off th
104. ontains the faulty DIMM 2 Lift and remove the faulty memory riser 3 Press the Remind button on the memory riser to identify the faulty DIMM An amber Fault LED will light next to the faulty DIMM SPARC T5 2 Server Service Manual July 2015 Locate a Failed DIMM LEDs No LED Color Description 1 DIMM Fault LED Amber Identifies each faulty or misconfigured DIMM when you press the memory riser remind button 2 DIMM slots A notch toward the middle of each slot ensures that the DIMM is correctly oriented 3 Memory riser power LED Green Indicates that the riser is operating normally Amber Indicates that the riser has a fault 4 Memory riser remind Blue Push this button to identify the faulty or misconfigured DIMMs button Note The front and rear panel Service Required LEDs are also lit when the server detects a DIMM fault Related Information Locate a Failed DIMM Oracle ILOM on page 96 Remove a Memory Riser and DIMM on page 96 Servicing Memory Risers and DIMMs 95 Locate a Failed DIMM Oracle ILOM Locate a Failed DIMM Oracle ILOM The Oracle ILOM show faulty command displays current faults including DIMM failures Type show faulty at the Oracle ILOM prompt gt show faulty Target Property Value EE SP faultmgmt O fru SYS MB CM0 CMP MR1 BOB1 CHO DO SP faultmgmt timestamp Dec 21 16 40 56 SP faultmgmt O timestamp Dec 21
105. ormation Memory Riser and DIMM Configuration on page 93 Remove a Memory Riser and DIMM on page 96 Enable and Verify Newly Installed DIMMs on page 102 Vv Enable and Verify Newly Installed DIMMs 102 Access the Oracle ILOM prompt Refer to Servers Administration for instructions Use the show faulty command to determine how to clear the fault If show faulty indicates a POST detected fault go to Step 3 If show faulty output displays a UUID which indicates a host detected fault skip Step 3 and go directly to Step 4 Use the set command to enable the DIMM that was disabled by POST In most cases replacement of a faulty DIMM is detected when the service processor is power cycled In those cases the fault is automatically cleared from the server If show faulty still displays the fault the set command will clear it gt set SYS MB CM0 CMP MR3 BOB1 CHO DO0 component_state Enabled For a host detected fault perform the following steps to verify the new DIMM a Set the virtual keyswitch to diag so that POST will run in Service mode gt set HOST keyswitch_state Diag Set keyswitch state to Diag b Power cycle the server gt stop System Are you sure you want to stop System y n y Stopping System gt start System Are you sure you want to start System y n y Starting System SPARC T5 2 Server Service Manual July 2015 Enable and Verify Newly Installed DIMMs
106. ote If you are powering on the server following an emergency shutdown that was triggered by the top cover interlock switch you must use the poweron command Type poweron at the Oracle ILOM prompt gt poweron You will see an alert message on the system console This message indicates that the server is reset You will also see a message indicating that the VCORE has been margined up to the value specified in the default scr file that was previously configured For example gt start System Related Information Power On the Server Power Button on page 162 vY Power On the Server Power Button 162 A Caution Do not operate the server without all fans component heat sinks air baffles fillers and the cover installed Severe damage to server components can occur if the server is operated without adequate cooling mechanisms Verify that the power cords are connected and that standby power is on Shortly after power is applied to the server the SP OK Fault LED blinks as the SP boots The SP OK Fault LED is illuminated solid green when the SP has successfully booted After the SP SPARC T5 2 Server Service Manual July 2015 Power On the Server Power Button 2 has booted the Power OK LED on the front panel begins flashing slowly indicating that the host is in standby power mode ols OA On C s o o TOP _ REAR Press and release the recessed power button on the serv
107. ower supply in place Servicing Power Supplies 89 Verify Power Supply Functionality Reconnect the power cord to the power supply Verify that the AC OK LED is lit See Locate a Faulty Power Supply on page 87 Verify that the following LEDs are not lit Service Action Required LED on the power supply Front and rear Service Action Required LEDs Rear PS Failure LED on the bezel of the server See Interpreting LEDs on page 33 Verify power supply functionality See Verify Power Supply Functionality on page 90 Related Information Remove a Power Supply on page 87 Verify Power Supply Functionality on page 90 Verify Power Supply Functionality 90 Verify that the amber Service Required LED on the replaced power supply is not lit Verify that the PS Fault LED on the front of the server is not lit Use the Oracle ILOM show faulty command to verify that the fault has been cleared See Check for Faults on page 43 for more information on using the show faulty command Perform one of the following tasks based on your verification results Ifthe previous steps did not clear the fault see Detecting and Managing Faults for information about the tools and methods you can use to diagnose component faults Ifthe previous steps indicate that no faults have been detected then the component has been replaced successfully No further action is required Relate
108. panel Service Action Required LEDs are also lit when the server detects a power supply fault See Front Panel Components Service on page 13 and Rear Panel Components Service on page 15 Related Information Power Supply LEDs on page 85 Front Panel Components Service on page 13 Rear Panel Components Service on page 15 Remove a Power Supply on page 87 Y Remove a Power Supply A A Caution Hazardous voltages are present To reduce the risk of electric shock and danger to personal health follow the instructions Caution If a power supply fails and you do not have a replacement available to ensure proper airflow leave the failed power supply installed in the server until you replace it with a new power supply A customer can perform this procedure while the server is running See Component Service Categories on page 53 for more information about hot service procedures Prepare for servicing a Attach an antistatic wrist strap b If necessary release the cable management arm to access the power supplies See Release the CMA on page 60 Do not allow the CMA to hang unsupported while it is unattached Servicing Power Supplies 87 Remove a Power Supply 2 Disconnect the power cord from the power supply that displays an amber lit Service Action Required LED Press down on the release latch to open the ejector arm Slide the power supply out of the chass
109. plane See Remove a Power Supply on page 87 3 Remove all memory risers See Remove a Memory Riser and DIMM on page 96 4 Remove the air divider by pulling it up and out of the chassis 5 Remove the ribbon cable connecting the PS backplane to the motherboard panel 1 6 Remove the screw that holds the PS backplane cover in place panel 1 7 Remove the PS backplane cover panel 1 You must guide two slots on the PS backplane cover around two pins on the inside of the power supply cage a Lift the cover up a little to clear the first part of the slots b Push the cover a little towards the front of the chassis c Push the tooth at the bottom of the cover to clear the edge of the power supply cage 154 SPARC T5 2 Server Service Manual July 2015 Install the PS Backplane d Lift the cover out of the chassis 8 Remove the four bus bar screws that secure the motherboard to the PS backplane 9 Disconnect the AC cables from PS backplane Tilt the PS backplane to access the cable connectors 10 Lift the PS backplane out of the chassis 11 Install a new PS backplane See Install the PS Backplane on page 155 Related Information Install the PS Backplane on page 155 Vv Install the PS Backplane 1 Remove the PS backplane See Remove the PS Backplane on page 153 2 Unpack the replacement PS backplane and place it on an antistatic mat 3 Hold the PS backplane at
110. plane The other is a ribbon cable to the power supply c Disconnect the fan board power cable and the ribbon cable from the motherboard 9 Remove the power supply cover panel 1 You must guide two slots on the PS backplane cover around two pins on the inside of the power supply cage a Lift the cover up a little to clear the first part of the slots 136 SPARC T5 2 Server Service Manual July 2015 Remove the Motherboard 10 11 12 b Pull the cover a little towards the front of the chassis c Push the tooth at the bottom of the cover to clear the edge of the power supply cage d Lift the cover out of the chassis Notice the two cables that are now exposed Be prepared to move those cables out of the way when you lift the motherboard Remove the four bus bar screws that secure the motherboard to the PS backplane See Remove the PS Backplane on page 153 Position the drive end of the cables off to the side using the tab on the top of the plastic power supply cover Remove the motherboard a Loosen the captive screw in the corner near the fans that secures the motherboard to the chassis panel 1 Servicing the Motherboard 137 Install the Motherboard v 138 13 14 b Grasp the handle on the motherboard and slide it toward the front of the chassis Tilt up the end of the motherboard that is near the front of the chassis c Lift the motherboard out of the chassis En
111. r log in to the SP Refer to Servers Administration for instructions At the Oracle ILOM prompt disable auto boot so that the server will not boot the OS when the server powers on gt set HOST bootmode script setenv auto boot false Power on the server See Power On the Server Oracle ILOM on page 162 or Power On the Server Power Button on page 162 At the OpenBoot prompt list the device paths on the server ok show devs pci 400 pci 2 pci 0 pci e scsi d You can also use the devalias command to locate device paths specific to your server ok devalias scsid pci 400 pci 2 pci 0 pci e scsi d scsi pci 400 pci 2 pci 0 pci e scsi d Choose the RAID module on the motherboard ok select scsi Instead of using the alias name scsi you could type the full device path name such as pci 400 pci 2 pci 0 pci e scsi a List all connected logical RAID volumes to determine which volumes are in an inactive state ok show volumes For example the following output shows an inactive volume ok show volumes Volume 0 Target 389 Type RAID1 Mirroring WWID 03b2999bca4dc677 Optimal Enabled Inactive 2 Members 583983104 Blocks 298 GB SPARC T5 2 Server Service Manual July 2015 Reactivate RAID Volumes 10 11 Disk 1 Primary Optimal Target 9 HITACHI H1030 30SCSUN300G A2A8 Disk 0 Secondary Optimal Target c HITACHI H103030SCSUN300G A2A8 For each RAID volume listed as inactive type the follow
112. ront SYS FANBD F3 left rear SYS FANBD F4 center rear SYS FANBD F5 right rear N A SYS MB CM0 CMP MR SYS MB CM CMP MR1 DIMMs Servicing the Drive Backplane Servicing Drives Servicing the DVD Drive Servicing the Fan Board Servicing Fan Modules Servicing the Drive Backplane Servicing Memory Risers and DIMMs SPARC T5 2 Server Service Manual July 2015 Component Task Reference Component Oracle ILOM Target Links SYS MB CM CMP MR2 SYS MB CM CMP MR3 SYS MB CM1 CMP MRO SYS MB CM1 CMP MR1 SYS MB CM1 CMP MR2 SYS MB CM1 CMP MR3 Motherboard SYS MB PCle card in slot 1 SYS MB PCIE1 SYS MB PCIE2 SYS MB PCIE3 SYS MB PCIE4 SYS MB PCIE5 SYS MB PCIE6 SYS MB PCIE7 SYS MB PCIE8 Power supplies SYS PSO outer SYS PS1 inner PS backplane and cover SYS PDB SP SYS MB SP Servicing the Motherboard Servicing PCIe Cards Servicing Power Supplies Servicing the PS Backplane Servicing the SP Related Information Component Service Categories on page 53 Internal Component Locations on page 16 Motherboard Component Locations on page 19 I O Component Locations on page 20 Power Distribution and Fan Module Component Locations on page 22 Identifying Components 27 28 SPARC T5 2 Server Service Manual July 2015 Detecting and Managing Faults
113. rver to the normal operating position See Return the Server to the Normal Operating Position on page 160 c Power on the server See Returning the Server to Operation 150 SPARC T5 2 Server Service Manual July 2015 Verify Drive Backplane Functionality Note Authorized service personnel might need to reprogram the product serial number on the drive backplane This number is used for service entitlement and warranty coverage The correct product serial number is located on a label on the front of the chassis Related Information Remove the Drive Backplane on page 147 Verify Drive Backplane Functionality on page 151 V Verify Drive Backplane Functionality 1 Use the Oracle ILOM show faulty command to verify that the fault has been cleared See Check for Faults on page 43 for more information on using the show faulty command 2 Perform one of the following tasks based on your verification results Ifthe previous steps did not clear the fault see Detecting and Managing Faults for information about the tools and methods you can use to diagnose component faults Ifthe previous steps indicate that no faults have been detected then the component has been replaced successfully No further action is required Related Information Remove the Drive Backplane on page 147 Install the Drive Backplane on page 149 Servicing the Drive Backplane 151 152 SPARC T5 2 Server
114. rvice Manual July 2015 Install a DVD Drive or Filler Panel 3 Return the server to operation a Return the server to the normal operating position See Return the Server to the Normal Operating Position on page 160 b Reinstall the power cords to the power supplies and power on the server See Returning the Server to Operation Related Information Remove 8 DVD Drive or Filler Panel on page 105 Servicing the DVD Drive 107 108 SPARC T5 2 Server Service Manual July 2015 Servicing the Battery The battery is located inside the chassis See Motherboard Component Locations on page 19 The battery maintains system time when the server is powered off and disconnected from AC power If the IPMI logs indicate a battery failure replace the battery These topics describe how to service the battery Remove the Battery on page 109 Install the Battery on page 110 Related Information Detecting and Managing Faults Y Remove the Battery A Caution This procedure requires that you handle components that are sensitive to ESD This sensitivity can cause the component to fail To avoid damage ensure that you follow antistatic practices as described in ESD Measures on page 50 A customer can perform this procedure The server must be completely powered down before performing this procedure See Component Service Categor
115. s Service on page 13 Power Off the Server Emergency Shutdown Caution All applications and files will be closed abruptly without saving changes File system corruption might occur SPARC T5 2 Server Service Manual July 2015 Disconnect Power Cords 1 Prepare to power off the server See Prepare to Power Off the Server on page 55 2 Press and hold the Power button for five seconds Related Information Prepare to Power Off the Server on page 55 Power Off the Server Oracle ILOM on page 55 Power Off the Server Power Button Graceful on page 56 Front Panel Components Service on page 13 vV Disconnect Power Cords Before You Begin Remove the power cords from the server only after powering off the server Unplug all power cords from the server A Caution Because 3 3V standby power is always present in the server you must unplug the power cords before accessing any cold serviceable components Related Information Power Off the Server Oracle ILOM on page 55 Power Off the Server Power Button Graceful on page 56 Power Off the Server Emergency Shutdown on page 56 Rear Panel Components Service on page 15 Related Information Safety Information on page 49 Accessing Server Components These topics explain how to access components on the outside and the inside of the server Perform these tasks in this order as needed
116. servicing ensure that all fillers are in place before connecting the server to power Preparing for Service 51 Find the Server Serial Number Related Information Servicing Drives Servicing the DVD Drive Servicing Memory Risers and DIMMs Servicing PCIe Cards Returning the Server to Operation V Find the Server Serial Number You need the serial number of the server s chassis to obtain technical support for the system Note When a PDB fan board or drive backplane is replaced the chassis serial number and part number might need to be programmed into the new component This must be done in a special service mode by trained service personnel Locate the serial number using one of the following methods Read the serial number from a sticker located on the front of the server or another sticker on the side of the server At the Oracle ILOM prompt type gt show System System Targets In the output look for a line under Properties that identifies the product serial number For example product_serial_number BDL1026F8F Related Information Front Panel Components Service on page 13 Y Locate the Server You can use the Locator LEDs to identify one particular server from many other servers 52 SPARC T5 2 Server Service Manual July 2015 Component Service Categories At the Oracle ILOM prompt type gt set System locator_indicator on The
117. show faulty command to verify that the fault has been cleared See Check for Faults on page 43 for more information on using the show faulty command 2 Perform one of the following tasks based on your verification results If the previous steps did not clear the fault see Detecting and Managing Faults for information about the tools and methods you can use to diagnose component faults Ifthe previous steps indicate that no faults have been detected then the component has been replaced successfully No further action is required Related Information Install the Motherboard on page 138 Reactivate RAID Volumes on page 144 146 SPARC T5 2 Server Service Manual July 2015 Servicing the Drive Backplane This board provides connectors for the drive signal cables This board also serves as the interconnect for the front I O board the Power and Locator buttons and server or component status LEDs These topics describe how to service the drive backplane Remove the Drive Backplane on page 147 Install the Drive Backplane on page 149 Verify Drive Backplane Functionality on page 151 Remove the Drive Backplane This is a cold service procedure that must be performed by qualified service personnel The server must be completely powered down before performing this procedure See Component Service Categories on page 53 for more information about this category of service proce
118. stem Overtemp Indicates these conditions LED amber Off Steady state no service action is required Steady on A temperature failure event has been acknowledged A temperature limit has been exceeded and a service action is required Related Information Rear Panel Controls and LEDs on page 36 Understanding Diagnostics on page 29 Detecting and Managing Faults 35 Interpreting LEDs Rear Panel Controls and LEDs No LED Icon or Label Description 1 Power Supply AC OK LED AC Indicates these conditions Off No AC power applied to this power supply Green steady on AC power is applied to this power supply and is within specifications Amber steady on AC power is applied to this power supply and is below 85V 2 Power Supply DC OK LED Indicates these conditions green OK m Off 12V DC output from this power supply is disabled or not within spec m Steady 12V DC output from this power supply is present and within specifications 3 Power Supply Fault LED Indicates these conditions amber m Off Steady state no service action is required Steady A fault has been detected on this power supply 4 NET MGT Port Link LINK ACT Indicates these conditions Activity LED m Off No link is established green on left Steady On A link is established m Blinking A link is established and there is activity on the port 4 NET MGT Port Speed LED SPD In
119. supplies See Removing Power From the Server on page 54 c Extend the server to the maintenance position See Extend the Server to the Service Position on page 58 d Remove the top cover See Remove the Top Cover on page 62 2 Locate the PCle card or filler panel that you want to remove See Rear Panel Components Service on page 15 for information about PCIe slots and their locations If you are removing a PCle card slot filler panel go to Step 6 3 If necessary make a note of the slot location for each PCle card you plan to remove 4 Unplug all data cables from the PCle card Note the location of all cables for reinstallation later 5 Remove any transceivers from the PCle card before removing the card 6 Remove the PCle card by completing the following tasks See these figures if you are removing a PCIe card 116 SPARC T5 2 Server Service Manual July 2015 Install a PCle Card or Filler Panel See these figures if you are removing 8 PCIe card slot filler panel a Disengage the PCle card slot crossbar from its locked position by pulling it toward the interior of the chassis b Rotate the crossbar to an upright position panel 1 c Carefully remove the PCle card or filler panel from the card slot panel 2 7 Replace with another PCle card or filler panel before the server is connected to power again See Install a PCIe Card or Filler Panel on page 117 Related In
120. sure that remaining cables do not get caught on edges of the motherboard Remove the service processor from the motherboard so you can reinstall it on the new motherboard See Remove the SP on page 122 Install a new motherboard See Install the Motherboard on page 138 Related Information Install the Motherboard on page 138 Verify Motherboard Functionality on page 146 Install the Motherboard Note When replacing the motherboard remove the SP and System Configuration PROM from the old motherboard and install these components on the new motherboard The SP contains the Oracle ILOM system configuration data and the System Configuration PROM contains the system host ID and MAC address Transferring these components preserves the system specific information stored on these modules Whenever you replace the motherboard or the SP you must update the firmware so the portions of firmware in the SP and on the motherboard are consistent Unpack the replacement motherboard and place it on an antistatic mat Note On the 1 processor motherboard do not remove the protective covering on the unused processor and memory riser areas Grasp the motherboard by the handle and place it into the chassis Ensure that remaining cables do not get caught on edges of the motherboard Set the motherboard towards the front of the chassis then slide it toward the rear of the chassis Tighten the captive screw in the corner
121. tem Schematic on page 3 Internal Component Locations The following figures identify the replaceable component locations with the top cover removed Note The 2 processor server has eight memory risers The 1 processor server has four memory risers 16 SPARC T5 2 Server Service Manual July 2015 Internal Component Locations This table applies to both the 2 processor server and the 1 processor server No Component Oracle ILOM Target Links SP PCle card in slot 1 Power supplies PS backplane and cover SYS MB SP SYS MB PCIE1 SYS MB PCIE2 SYS MB PCIE3 SYS MB PCIE4 SYS MB PCIE5 SYS MB PCIE6 SYS MB PCIE7 SYS MB PCIE8 SYS PS outer SYS PS1 inner SYS PDB Servicing the SP Servicing PCle Cards Servicing Power Supplies Servicing the PS Backplane Identifying Components 17 Internal Component Locations No Component Oracle ILOM Target Links 5 Drive backplane SYS SASBP Servicing the Drive Backplane 6 Motherboard SYS MB Servicing the Motherboard 7 Battery SYS MB BAT Servicing the Battery 8 Processor modules and heat sinks these SYS MB CMO Servicing the Motherboard are only replaceable by replacing the motherboard SYS MB CM1 This processor module is not present on the 1 processor server 9 Memory risers SYS MB CMQ CMP MRO Servicing Memory Risers and DIMMs These memory risers are not pr
122. the end of the power supply cage at an angle and connect the AC cables to the AC connectors on the PS backplane Ensure that each AC cable is connected to the appropriate connector You must connect the AC cable on the right to the AC connector on the right and connect the AC cable on the left to the AC connector on the left 4 Insert the PS backplane into position panel 1 Ensure that the tabs on the power board slide onto the hooks on the power supply cage Servicing the PS Backplane 155 Install the PS Backplane 5 Install the four bus bar screws to secure the mother board to the PS backplane panel 2 Use a No 2 Phillips screwdriver to tighten the bus bar screws until the PS backplane and the motherboard are securely fastened to the bus bars 6 Replace the PS backplane cover panel 3 a Align the PS backplane cover Ensure that the tooth at the bottom of the cover is clear of the power supply cage You must guide two slots on the PS backplane cover around two pins on the inside of the power supply cage b Fit the two slots on the cover around the two pins c Lift up the cover a little to guide the two pins into the other part of the slots d Attach the screw to fasten the PS backplane cover in place 7 Reconnect the ribbon cable from the motherboard to the PS backplane panel 3 8 Reinstall the air divider by sliding it into the chassis 156 SPARC T5 2 Server Service Manual July 2015 Verify PS
123. tic Action Possible Outcome Links 1 Confirm that the Power OK If these LEDs are not lit check the power source and Interpreting LEDs on page 33 and AC OK LEDs are lit power connections to the server 2 Check the server for detected Use these tools to check for faults Check for Faults on page 43 faults System LEDs on the front and rear panels fmadm faulty from the Oracle Solaris prompt or through the Oracle ILOM fault management shell show faulty from the Oracle ILOM prompt or through the Open Problems BUI Datacenter management tools such as Oracle Enterprise Manager Ops Center 3 Check the log files for fault If system messages indicate a faulty component replace Interpreting Log Files and System information it Messages on page 46 4 Run Oracle VTS software To run Oracle VTS the server must be running the m Refer to the Oracle VTS software Oracle Solaris OS If Oracle VTS reports a faulty component replace it If Oracle VTS does not report a faulty component run POST documentation Configuring POST on page 37 Contact technical support if the problem persists Related Information Tool Availability on page 31 Log In to Oracle ILOM Service on page 32 Oracle ILOM Service Related Tools on page 32 Tool Availability This table describes what tools are available at the different states in which the server operates Tool Standby Power Ope
124. tion from Knowledge Base articles Use the message ID to obtain more information about this type of fault a Obtain the message ID from console output b Go to https support oracle com and search on the message ID in the Knowledge tab Follow the suggested actions to repair the fault If necessary clear the fault manually See Clear a Fault on page 45 Related Information PSH Overview on page 43 Clear a Fault on page 45 Clear a Fault When PSH detects faults the faults are logged and displayed on the console In most cases after the fault is repaired the corrected state is detected by the server and the fault condition is repaired automatically However this repair should be verified In cases where the fault condition is not automatically cleared you must clear the fault manually After replacing a faulty FRU power on the server At the host prompt determine whether the replaced FRU still shows a faulty state See Check for Faults on page 43 If no fault is reported you do not need to do anything else Do not perform the subsequent steps ifa fault is reported continue to Step 3 Clear the fault from all persistent fault records In some cases even though the fault is cleared some persistent fault information remains and results in erroneous fault messages at boot time To ensure that these messages are not displayed type this PSH command Detecting and Managing Faul
125. ts 45 Interpreting Log Files and System Messages fmadm acquit event ID If required reset the server In some cases the output of the fmadm faulty command might include this message for the faulty component faulted and taken out of service If this message appears in the output you must reset the server after you manually repair the fault gt reset SYS Are you sure you want to reset SYS y Resetting SYS Related Information PSH Overview on page 43 Check for Faults on page 43 Interpreting Log Files and System Messages 46 With the OS running on the server you have the full complement of Oracle Solaris OS files and commands available for collecting information and for troubleshooting If PSH does not indicate the source of a fault check the message buffer and log files for notifications for faults Drive faults are usually captured by the Oracle Solaris message files These topics explain how to view the log files and system messages Check the Message Buffer on page 46 Understanding Diagnostics on page 29 Managing Faults on page 42 Check the Message Buffer The dmesg command checks the system buffer for recent diagnostic messages and displays them Log in as superuser SPARC T5 2 Server Service Manual July 2015 View Log Files Oracle Solaris Type dmesg Related Information View Log Files Oracle Solaris on page 47
126. ttery Related Information Component Service Categories on page 53 Servicing Memory Risers and DIMMs Servicing the Motherboard Servicing the Battery Component Locations No Component Oracle ILOM Target Links 1 Drives SYS SASBP HDD bottom Servicing Drives 20 SPARC T5 2 Server Service Manual July 2015 I O Component Locations No Component Oracle ILOM Target Links SYS SASBP HDD1 SYS SASBP HDD2 SYS SASBP HDD3 SYS SASBP HDD4 SYS SASBP HDD5 top 2 Front control panel light N A Servicing the Drive Backplane pipe assembly 3 DVD drive SYS SASBP DVD Servicing the DVD Drive 4 Drive backplane SYS SASBP Servicing the Drive Backplane Related Information Component Service Categories on page 53 Servicing Drives Servicing the DVD Drive Servicing the Drive Backplane Identifying Components 21 Power Distribution and Fan Module Component Locations Power Distribution and Fan Module Component Locations No Component Oracle ILOM Target Links 1 PS backplane and cover SYS PDB Servicing the PS Backplane 2 Power supplies SYS PSO outer Servicing Power Supplies SYS PS1 inner 3 Fan modules SYS FANBD FQ Servicing Fan Modules SYS FANBD F1 SYS FANBD F2 SYS FANBD F3 SYS FANBD F4 SYS FANBD F5 4 Fan board SYS FANBD Servicing the Fan Board 22
127. ures if you are installing a PCle card See these figures if you are installing a PCIe card slot filler panel 118 SPARC T5 2 Server Service Manual July 2015 Install a PCle Card or Filler Panel Return the server to operation a Install the top cover See Replace the Top Cover on page 159 b Return the server to the normal operating position See Return the Server to the Normal Operating Position on page 160 c Reconnect all power cords to the server power supplies See Attach Power Cords on page 161 d Power on the server See Power On the Server Oracle ILOM on page 162 or Power On the Server Power Button on page 162 Refer to the documentation shipped with the PCle card for information about configuring the PCle card including installing required operating systems To create or recover RAID configurations refer to the LSI MegaRAID SAS Software User s Guide which is available at http www lsi com support sun Related Information Remove a PCIe Card or Filler Panel on page 115 Servicing PCle Cards 119 120 SPARC T5 2 Server Service Manual July 2015 Servicing the SP These topics describe how to service the SP SP Firmware and Configuration on page 121 Remove the SP on page 122 Install the SP on page 123 Verify SP Functionality on page 125 SP Firmware and Configuration System firmware consists of two compon
128. use to diagnose component faults Ifthe previous steps indicate that no faults have been detected then the component has been replaced successfully No further action is required SPARC T5 2 Server Service Manual July 2015 Verify Fan Module Functionality Related Information Locate a Faulty Fan Module on page 78 Front Panel Components Service on page 13 Rear Panel Components Service on page 15 Servicing Fan Modules 83 84 SPARC T5 2 Server Service Manual July 2015 Servicing Power Supplies This server has redundant hot serviceable power supplies You can remove and replace a power supply without shutting the server down provided that the other power supply is online and working The server offers two redundancy modes for the power supplies Light Load Efficiency Mode places PS1 in a warm standby condition while PSO carries the entire load more efficiently by itself If PSO loses AC power or is removed PS1 takes over the load automatically Some rare internal failures of PSO could cause the server to lose power faster than PS1 can take over Disabling the Light Load Efficiency Mode Policy causes the power supplies to share the load at all times at the expense of efficiency during light loads For information about configuration policies refer to Servers Administration and the Oracle ILOM documentation These topics describe how to service power supply modules Power Supply LEDs on p
129. ve locate the drive that displays the amber Fault LED and ensure that the blue Ready to Remove LED is lit 6 Attach an antistatic wrist strap 7 On the drive you want to remove complete the following tasks A Caution The latch is not an ejector Do not bend it too far to the right Doing so can damage the latch a Push the release button to open the latch b Unlock the drive by moving the latch to the right c Grasp the latch and pull the drive out of the slot A Caution When you remove a drive replace it with a filler panel or another drive Otherwise the server might overheat due to improper airflow 8 Install a replacement drive or a drive filler panel Servicing Drives 69 Remove a Drive Filler Panel See Install a Drive on page 71 or Install a Drive Filler Panel on page 73 Related Information Install a Drive on page 71 Remove a Drive Filler Panel on page 70 Install a Drive Filler Panel on page 73 Verify Drive Functionality on page 74 vV Remove a Drive Filler Panel A customer can perform this procedure while the server is running See Component Service Categories on page 53 for more information about hot service procedures 1 Attach an antistatic wrist strap 2 On the drive filler panel you want to remove complete the following tasks A Caution The latch is not an ejector Do not bend it too far to the right Doing so can damage the latc
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131. white Locator LEDs one on the front panel and one on the rear panel blink After locating the server with the blinking Locator LED turn it off by pressing the Locator button Alternatively you can type an Oracle ILOM command to turn off the Locator LED gt set System locator_indicator off Related Information Front Panel Components Service on page 13 Component Service Categories The server components and assemblies that can be replaced in the field fall into three categories Hot service replaceable by customer Cold service replaceable by customer Cold service replaceable by authorized service personnel Cold service procedures require that you shut the server down and unplug the power cables that connect the power supplies to the power source Although hot service procedures can be performed while the server is running you should usually bring it to standby mode as the first step in the replacement procedure Refer to Power Off the Server Power Button Graceful on page 56 for instructions The following table identifies the components in each category Component service Component Service information Notes Category Hot service replaceable by Drive Servicing Drives Drive must be offline customer Drive filler Servicing Drives Needed to preserve proper interior air flow Power supply Servicing Power Supplies If two power supplies are in use Otherwise cold service

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