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HEC-DR5000(Service Manual)
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1. HEC DR5000 GENERAL 5 Remove two holder shaft tapping set serews Photo 33 6 Remove ring E 10 Photo 33 7 Remove two motor tapping set screws Photo 33 M Photo 33 Photo 34 Photo 34 8 Move stay A along a shaft 9 Take out the moter tapping Gear box massage n A 22 of a Motor tapping 7 Se J Photo 34 EN 17 Replacement of Gear box Massage 1 Remove two gear box massage set Screws Photo 31 2 Remove three gear box massage set screws and pull out gear box massage from shaft Photo 34 Replacement Procedure 18 Replacement of Limit switch Elevation 1 Remove one cover shaft screw set screw and take off the cover shaft screw Photo 35 2 Take off the holder limit switch Photo 35 3 Disconnect the limit switch Photo 35 ER 19 Replacement of Volume rotary Take off the motor strength in advance 1 Remove one cam pressure set screw and take off the cam pressure Photo 36 2 Loosen a nut off volume fixation and take off the volume rotary 3 Disconnect the volume rotary Photo 36 Photo 36 Jul 2005 Printed in Japan 30 HEC DR5000 GENERAL 20 Replacement of Transfommer 1 Disconnect the transformer connector Photo 37 2 Remove two cover transformer set screws and take off the cover transformer Photo 37 Transformer c Photo 37 3 Remove transformer set serews Photo 38 4 Remove cord bu
2. 5 Remove the cord processing of a solenoid upper step Photo 6 6 Remove two solenoid upper step set screws and take off the solenoid upper step Photo 6 7 Remove two stay valve set screws and take off the stay valve There are screws behind an insulator on the left side surface Photo 6 8 Remove the cord processing of a solenoid lower step Photo 6 9 Remove two solenoid lower step set screws and take off the solenoid lower step Photo 6 HEC DR5000 GENERAL 3 Replacement of Air Pump Transformer Reactor 1 Remove two cover air pump set screws and take off the cover air pump Photo 6 2 Take off the cord processing of an air pump 3 Remove four fixing rubbers of the air pump and take off the air pump Photo 7 4 Take off the cord processing of a transformer 5 Remove two transformer set screws and take off the transformer Photo 7 6 Take off the cord processing of a reactor 7 Remove two reactor set screws and take off the reactor Photo 7 Set screws 22 Replacement Procedure 4 Replacement of Reclining Motor 1 Take off the arm rest left Photo 1 2 Take off the arm rest right Photo 5 3 Disconnect each cord processing and cords 4 Lay down the massager with its left side facing downward Photo 8 5 Each reclining motor set is fixed at two places on both ends Therefore remove E rings on both ends and pull out fixing pins Photo 9 Reclining motor
3. Ww HIGH 0 5 10 15 TIME F An abnormal power supply 1 Check the power supply of an power point 2 Others Replace the Printed board main yey sisoubeig 0008HQ O3H Air Bag Operation Confirmation Procedure HEC DR5000 GENERAL Start up of Examination Mode Turn ON the POWER switch at the rear of the massager while simultaneously pressing the POSITION ADJUST UP and DOWN buttons on the remote controller This operation should be started with the POWER switch turned OFF When the examination mode is started up both a backrest and a foot rest move slightly and come to a stop r PROGRAM MEMORY GI OPERATION RELAX ee ONOFE FNE WHOLE BODY SENSOR AUTOMATIC COURSE Air Bag Operation Confirmation Press either WEAK or STRONG button of the LOWER BODY STRENGTH adjustment on the remote controller Check if the air bag inflates sequentially as shown below If there are any problems check air leakage breakage of air hoses and the air bag 1 Foot pinching outside 4 2 Foot pinching inside 4 3 Foot shiatsu middle 4 Foot SES back and forth 5 Leg pinching inside outside 6 Leg ps lower 7 Leg shiatsu upper 4 8 Thigh right left 20 Replacement Procedure 1 Replacement of PCBs main amp power 1 Take off four thread caps on an arm rest left Photo 1 2 Remove fo
4. X Foot shiatsu middle 2 Air ba A Exhaust Foot d A Exhaust a Xr back and forth 6 Solenoid oot shiatsu inchi back and forth 2 Air bag Foot pinching outsaide Foot shiatsu add back and forth 7 Air bag Exhaust A M Foot pinching insaide 7 Solenoid Foot pinching insaide Exhaust 3Airbag Leg shiatsu upper 3 Solenoid Leg shiatsu upper Air bag 1 X Leg shiatsu upper Exhaust rais 4 Air bag Exhaust Ke 8 Air bag 5 Leg shiatsu lower fd 3 Solenoid SE Thigh right left Thigh right left gt 4 Solenoid Leg shiatsu lower E 4 Air bag lt E 8 Air bag Leg shiatsu lower A Thigh right left 4 e c i Air bag position Solenoid Air pump position Air Massage HEC DR5000 GENERAL Structure of air massaging component for lower extremites Air hoses IE 1 Foot shiatsu middle 5 Leg pinching 2 Foot shiatsu back and forth 6 Foot pinching outsid 3 Leg shiatsu upper 7 Foot pinching insaide 4 Leg shiatsu lower 8 Thigh right left 1 The air massager is composed of 20 air bags photo 1 contained in an air pump an air tank and solenoids Photo 2 and foot and leg massaging components and of air hoses photo 2 connecting among them all of which are located under the seat 2 Air pressured by means of the air pump is supplied to the individual air bags by
5. back rest i Reclining motor foot rest gt P gm e T NA j Y k os Reclining motor Back Reclining motor foot rest E rings amp fixing pins HEC DR5000 GENERAL 5 Replacement of Power Switch and Current Fuse 1 Take off the arm rest right 2 Remove each cord processing and disconnect the cords 3 Remove two case switch box set screws and take off the case switch box Photo 10 Photo 5 rs i Case set screws Photo 10 4 Open a fuse case of current fuses and take out a current fuse Photo 11 5 Remove two switch holder set screws and take off a switch holder Photo 11 6 Remove a switch fixing screw and take off the POWER switch Photo 11 Switch holder set Screws Current fuse Power cord Photo 11 ED m Replacement Procedure 6 Replacement of Remote Control 1 Remove each cord processing and disconnect the cords 2 Remove nine remote control case set screws and take off a remote control case lower Photo 12 Remote control case set screws Remote control case lower Photo 12 3 Remove two PCB remote control set screws and take off the PCB remote control Photo 13 4 Disconnect the interconnecting connector CN1 of the connector remote control Photo 13 PCB remote control PCB set screws Connector remote control Photo 13 HEC DR5000 GENERAL 7 Replacement of Sensor 1 R
6. foot rest If no output Replace the Printed board Power A foot rest lilacinning operation stop is not carried out 1 The connection confirmation of Printed board Main CN25 2 Check the foot rest reclining upper limit switch 3 Others Insert the connector Replace the reclining motor foot rest Replace the Printed board Main STIFFNESS wu s in When there is detection of reclining switch lower limit at the foot part for continuation 1 minutes while reclining motor are moving for raising seat The foot rest reclining motion doesn t move Don t up 1 The connection confirmation of Printed board Power CN5 2 Check the Printed board Power CNS output approx DC100V Insert the connector If output Replace the reclining motor foot rest If no output Replace the Printed board Power A foot rest lilacinning operation stop is not carried out 1 The connection confirmation of Printed board Main CN25 2 Checkthe foot rest reclining lower limit switch 3 Others Insert the connector Replace the reclining motor foot rest Replace the Printed board Main yeys sisouBeiq 0008HQ 93H Troubled portion HERTER Error message lung HIGH Troubled phenomenon When there is thermistor output of continuation 2 second and more then 4 9V Check item 1 The connection confirmation of Printed
7. Sensor control CN703 3 Check the Connector Sensor cable for disconnection or shorting 4 Others Insert the connector Insert the connector Replace the Connector Sensor Replace the Printed board Sennsor or Printed board Main Indication does not disappear Grip the Sensor 1 The connection confirmation of Printed board Sensor CN701 CN702 Be sure to grip the sensor Insert the connector When the user s skin is gry espeially a person with dry skin yhe degree of stiffness may not be measured correctly In such a case slightly moisten with the fingers using hand cream yeys sisoubeig 0008HQ O3H Troubled portion MASSAGE Error message STIFFNESS g RELAX HIGH Troubled phenomenon Massage mode doesn t move Check item 1 The connection confirmation of Printed board Main CN9 and the junction connector 2 The connection confirmation of Printed board Main CN19 and Printed board Massage pulse CN901 3 Check the Printed board Main CN9 output approx DC60 100V Counteraction method Insert the connector Insert the connector If output Replace the massage motor If no output Replace the Printed board Main When there is not output level at sensor IC902 for continuation 30 seconds while Massage motor are getting erectricity A stop of massaging motion can not be carried out 1 The
8. Valve No 5 al Air Pump Valve No 6 A Power Switch CNB701 ii Fuse Valve No 7 Printed board H 250V 4A Sensor Operation HL 9TH Printed board pet 0 LLL E Pulse Sensor N E Sensor Wiring Diagram for HIGH voltage HEC DR5000 GENERAL itch UPPER n oun Printed board Strength Pulse Volume Rotary Pressure Motor Elevation EF Motor Strength EM Motor Massage O Motor Tapping Ho E L LI LL Reclining Motor Foot Rest Reclining Motor Back Rest LO Printed board Elevation Pulse Printed board Massage Pulse ill Printed board Tapping Pulse Main Harness LAM TZ Transformer IER GE j Limit SW UPPER Elevation Reactor Printed board Remote Control I i Heater Sole Valve No 5 Valve Vue tse rmm anO s 7 Valve No 7 Printed board No 8 Be IT Printed board ITU Power Switch Fuse Pulse Sensor EM 250V 4A AC IS Kan Eechen e EE ee ebe EG E EE Sensor Air Wiring HEC DR5000 GENERAL Air pump scompressing e L decompressing db D Air tank Exhaust 177 1 Air bag Foot shiatsu middle J Exhaust gt 1 Solenoid gt 5 Solenoid Foot shiatsu middle lt 4 gt 1 Air bag Leg pinching 1
9. at its top 5 Remove two screws stopper inside of a position When the massage unit is at a stop back frame Photo 18 halfway however turn on the power and make 6 Turn the pulley massage clockwise to the massage unit move up to its top position DNE At the top position when the massage unit minimize the massage hand width comes to a stop pull out a POWER plug Photo 18 Photo 17 7 Turn the pulley strength counterclockwise to bring to minimum position maximum strength of a thread bar Photo 18 ll Screw stopper MI Pulley massage i Moving upwards While the massage unit is moving upwards exercise care so as not to come into contact Photo 18 with the operating portion 2 96 Replacement Procedure 8 Turn the pulley evevation clockwise move the massage unit upwards and take off a driving wheel from a back frame guide Photo 19 When taking off the driving wheel hold the massage unit firmly Driving wheel 9 With a guide roller removed further turn the pulley evevation clockwise Photo 20 10 When right and left gears are disengaged from the back frame gears rack take off the massage unit from the massager body Photo 20 Pulley evevation 26 HEC DR5000 GENERAL 9 How to Reassemble the Massage Unit 1 Tape a lever of a micro switch For the purpose of preventing the lever of the micro switch from being deformed or damaged b
10. connection confirmation of Printed board Main CN19 and Printed board Massage pulse CN901 2 Check turning on confirmation main harness 3 Check the magnet in a Holder magnet width 4 Check the Printed board Massage pulse IC902 for inclination Insert the connector Replace the main harness The magnet position correction for the detection Correct the tilted condition or replace the Printed board Massage pulse Massage motor rotation 1 Check the massage motor belt for dislocation and cut off The massage motor belt correction the exchange STIFENESS Ww HIGH When there is no output at sensor IC902 for continuation 15 seconds while Massage motor are getting erectricity Massage mode doesn t move 1 The connection confirmation of Printed board Main CN9 and the junction connector 2 The connection confirmation of Printed board Main CN19 and Printed board Massage pulse CN901 3 Check the Printed board Main CN7 output approx DC60 100V Insert the connector Insert the connector If output Replace the massage motor If no output Replace the Printed board Main A stop of massaging motion can not be carried out 1 The connection confirmation of Printed board Main CN19 and Printed board Massage pulse CN901 2 Check turning on confirmation main harness 3 Check the magnet in a pulley massage 4 Check the Printed board Massage puls
11. stimulated Detection and felt stiffened Perspiration Pulse rate increases increases STIFFNESS The stiffness determined by a change in perspiration and RELAX HIGHT pulse rate monitored will be indicated in real time on a level Stiffness display meter of a remote controller Indicates stiffness in real time by NS monitoring fingers for any change 1 When relaxed the perspiration tends to decrease Ge 9 2 When in normal condition each physiological during acupressure massage parameter shows less change 3 When felt stiffened the perspiration as well as pulse rate tends to increase 4 When feeling a pain the perspiration significantly increases and the pulse rate tends to increase In the massage position display the position where stiffness is detected the point needs to be massaged will be displayed Point that may be massaged 2 Position where stiffness is detected Indicates positions where the sensor detects stiffness by monitoring perspiration and pulse rate that will change when better feeling is given through stimulation by massage Massage position display 10 Operation of Body Contour Sensor HEC DR5000 GENERAL Detects a pressure applied to the massasing balls for automatic adjustment to their best position Detects a pressure applied to the massasing balls for measuring spine curving to find out body contour and shoulder position Corrects the positions automaticall
12. ESS All abnormal indication M Wy memory have been deleted _ may _ _ 12 Troubled portion Error message Troubled phenomenon Nothing is displayed after the power ON Check item 1 Check the current fuse for fusion 2 Check the Printed board Power CN1 output AC100V 3 Check the Printed board Power CN6 output AC100V 4 Check the Printed board Main CN7 output AC100V 5 Check the Printed board Main CN16 output approx AC24V 6 Check the Printed board Main CN21 for connector come off 7 Check the Printed board Remote control CN1 for connector come off 8 Check the Connector remote control for disconnection or shorting 9 Others Counteraction method Replace the current fuse Check the power switch and power cord Check the Printed board Power Check the Connector Printed board Replace the transfomer Insert the connector Insert the connector Replace the Connector Remote control Replace the Printed board Remote control or Printed board Main REMOTE CONTROL STIFFNESS g RELAX It displays after remote control communication impossible 3 seconds When Printed board Main detects 1 The connection confirmation of Printed board Main CN21 2 The connection confirmation of Printed board Remote control 3 Check the Connector Remote control for disconnection or shorting 4 Others Insert the co
13. SANYO FILE No SERVICE MANUAL Chair Type Massager HEC DR5000 GENERAL Massager Lounger REFERENCE NO SM6510488 00 Specifications HEC DR5000 GENERAL Power source AC Local voltage 50 60 Hz Power consumption 290 W MANUAL COURSE Approx 15 minutes Timer WHOLE BODY SENSOR AUTOMATIC COURSE Approx 15 minutes maximum Approx 20 minutes AUTOMATIC COURSE Approx 15 minutes maximum Approx 20 minutes 730 mm width x 1 240 mm depth x 1 200 mm height When not reclined with foot rest retracted 730 mm width x 1 940 mm depth x 680 mm height When reclined with foot rest set horizontally Weight Approx 70kg Accessories Stand Installation screws Three Exterior cloth Artificial leather 10096 stages Approx 10 times min 15 times min 20 times min 25 times min 30 times min Dimensions Massaging Frequency stages Approx 300 times min 390 times min 480 times min 540 times min 600 times min 5 stages Approx 70mm 85mm 100mm 115mm Tapping width Upper body 130mm Vartical movement speed Vertical movement speed One up down pass in approx 35 sec 5 stages Approx 70mm 85mm 100mm 115mm Geet 130mm Range of partial stretching Partial stretching Long Repetition within Approx 200mm Partial stretching Short Repetition within Approx 100mm Massaging balls up down range Approx 720 mm Height EEN e No gradation or 2cm one press of button massag
14. ackward When tapping massage shiatu and stretching the backbone line the massage unit position can be changed over in five steps after starting the strength motor 4 Elevation motor This motor rotates to transmit its rotating torque to the gear of right and left of a massage unit the driving belt The gear is included in right and left of a back frame It has geared with the gear of right and left of a massage unit This motor rotates a gear on either side rotates and a massage unit moves up and down in the gear top of a back frame This motor rotates clockwise and counterclockwise to thereby move the massage unit move up and down When stretching the backbone line the massage ball is moved up and down m Massage Motors HEC DR5000 GENERAL Shoulder Gripping amp Massaging With the aid of a massage hand unit with a joint which moves freely like a thumb a massaging technique called Grip Grasp Massage Knead for gripping and massaging the muscles of shoulders has been reproduced This massaging technique has been reproduced by way of gripping the shoulders from above while projecting the massage hands greatly together with a massage unit at the back maximum projection of massage hands approx 160mm Operation of Shoulder Gripping amp Massaging There are two large massage hands and two small massage hands at both ends of the right and left massage arms The small massage hands have the structure to move freely The mass
15. age hands move from side to side according to the operation of massage motors When the distance between the massage hands becomes narrower the massage hands move inwards the massage hands move so that the clearance between the large massage hands and the small massage hands becomes narrower Operation of shoulder gripping and massaging Shoulder position is first measured and the massage hands project forward greatly only at the shoulder position and grip and massage the shoulders The shoulder gripping and massaging function does not work on the back or the waist Large massage hands n 7 NDS Small massage hands e Wide massage hands Operation of Stiffness Detecting Sensor HEC DR5000 GENERAL The sensor employs two types of sensors an photo sensor and an electrical skin resistance sensor for monitoring two physiological factors pulse rate and perspiration respectively If stiffened position is subjected to stimulation of massage the pulse rate and perspiration will change accordingly The sensor monitors such change in those two factors A stimulation given to the stiffened or Perspiration Pulse rate sore muscle will cause vital reaction considered to represent a change in sensation such as better feeling with comfortable pains Monitoring such vital reaction perspiration and or change in pulse rate concurrently enables determination of the effectiveness of the stimulation given When
16. board Main CN20 2 Check the Connector ass y heater for disconnection 3 Check the Thermistor for disconnection 4 Others Counteraction method Insert the connector Replace the Connector ass y heater Replace the heater sole Replace the Printed board main STIFFNESS Ww HIGH When there is thermistor output of continuation 2 second and less then 0 1V 1 The connection confirmation of Printed board Main CN20 2 Check the Connector ass y heater for shorting 3 Check the Thermistor for shorting 4 Others Insert the connector Replace the Connector ass y heater Replace the heater sole Replace the Printed board main PRESSURE SENSOR Rn HIGH 5 When there is pressure sensor output of Continuation 3 second and less then 0 1V 1 Check the volume rotary pressure CN903 red black approx 10k Q red white approx 2500 10k Q 2 The connection confirmation of Printed board Main CN19 and Printed board Massage pulse CN901 and CN903 8 Check the main harness for disconnection or shorting 4 Others Replace the volume rotary pressure Insert the connector Replace the main harness Replace the Printed board main OTHERS CU HIGH 0 5 10 15 TIME An abnormal power supply 1 Check the power supply of an power point 2 Others Replace the Printed board main STIFENESS
17. e IC901 for inclination Insert the connector Replace the main harness The magnet position correction for the detection Correct the tilted condition or replace the Printed board Massage pulse Massage motor rotation 1 Check the massage motor belt for dislocation and cut off The massage motor belt correction the exchange TAPPING STIFFNESS g RELAX HIGH Tapping mode doesn t move 1 The connection confirmation of Printed board Main CN8 and the junction connector 2 Check the Printed board Main CN8 output approx DC60 100V Insert the connector If output Replace the tapping motor d EE Replace the Printed board ain When there is no outputtat sensor 1C921 for continuation 15 seconds while tapping motor are getting erectricity A stop of tapping motion can not be carried out 1 The connection confirmation of Printed board Main CN19 and Printed board Massage pulse CN901 and CN906 2 Check turning on confirmation main harness 3 The magnet check for the tapping detection 4 Check the Printed board Tapping pulse IC921 for inclination Insert the connector Replace the main harness The magnet position correction for the detection Correct the tilted condition or replace the Printed board Tapping pulse Tapping motor rotation 1 Check the tapping motor belt for dislocation and cut off The tapping motor belt correction th
18. e exchange yeys sisouBeiq 0008HQ 93H STRENGTH Error message STIFFNESS M HIGH When there is no detection of lower limit position for continuation 15 seconds while strength motor are moving downward way Troubled phenomenon Astop of strength motion can not be carried out Check item 1 The connection confirmation of Printed board Main CN19 and Printed board Massage pulse CN901 and CN902 The connection confirmation of Printed board Strength pulse CN931 2 Check turning on confirmation main harness 3 The magnet check for the strength detection 4 Check the Printed board Strength pulse IC931 1932 for inclination Counteraction method Insert the connector Replace the main harness The magnet position correction for the detection Correct the tilted condition or replace the Printed board Strength pulse Strength motor rotation 1 Check the strength motor belt for dislocation and cut off The elevation motor belt correction the exchange STIFFNESS M di lt HIGH When there is no detection of upper limit position for continuation 15 seconds while strength motor are moving upper ward way A stop of strength motion can not be carried out 1 The connection confirmation of Printed board Massage pulse CN904 2 Checkthe limit switch strength 3 Others Insert the connector Replace the sw
19. emove each cord processing and disconnect the cords 2 Remove two sensor case set screws and take off a sensor case upper Photo 14 Sensor case upper N Sensor case set screws p Photo 14 3 Remove one PCB sensor set screw and take off the PCB sensor Photo 15 4 Disconnect the interconnecting connector CN703 of the connector sensor Photo 15 PCB sensor PCB set screw Connector sensor Photo 15 Replacement Procedure HEC DR5000 GENERAL 8 How to Remove A Massage Unit 1 Remove four cover back cover set screws If the massage unit does not move upwards and take off cover back cover Photo 16 when the power is turned on turn a pulley elevation clockwise to move the massage unit to the top position Photo 17 Cover back cover 3 Remove the cord processing of the cord main and disconnect the connectors four connectors Cover back cover set screws for motors one for signal line Photo 18 Remove one earthing set screw and cut eight insulation lock black cords Cut the cords with a nipper so that the cords do not get scratched n order to restore the wiring processing after reassembling the massage unit indicate a markon the cords before disconnecting the wiring 4 Remove one spring A harness main set Photo 16 screw and take off a spring A harness main 2 Move the massage unit upwards to its top position A Photo 18 Usually the massage unit is at a stop
20. ing balls Reclining angle Approx 120 170 degrees Reclining method Motor driven type Linked with foot rest i Strong Approx 27kPa There is a slight Lower Body Massaging difference according Air pressure Weak Approx 21kPa to the part Tapping Frequency Upper body Range of partial stretching Name Function of Each Part HEC DR5000 GENERAL Head cover Remote control ZE SCH TE A A Back pad A rest Massage hands Seat cover 2 Air bags Lf Foot rest SZ 18 Air bags eclining motors 2 p Control unit Air pump amp Solenoids Massage unit Tapping motor Massage motor Strength motor Elevation motor LOCK switch Caster Earthing screws POWER switch for LOW voltage Power cord ei m Power plug Wiring Diagram for LOW voltage HEC DR5000 GENERAL Limit Switch UPPER Printed board Strength Strength Pulse Volume Rotary Pressure Motor Elevation Motor Strength C Motor Massage EM Motor Tapping Ho Ey Printed board Elevation Pulse Printed board Massage Pulse Printed board Tapping Pulse Reclining Motor Foot Rest Reclining Motor Back Rest Main Harness Limit SW UPPER Elevation Reactor Valve No 1 Valve No 2 Printed board Transformer Remote Control Wi H Heater Sole m
21. ion 4 Check the Printed board Elevation pulse IC912 for inclination Counteraction method Insert the connector Replace the main harness The magnet position correction for the detection Correct the tilted condition or replace the Printed board Elevation pulse Elevation motor rotation 1 Check the elevation motor belt for dislocation and cut off The elevation motor belt correction the exchange STIFENESS M HIGH When there is no detection of upper limit position for continuation 30 seconds while elevation motor are moving upper ward way A stop of elevation motion can not be carried out 1 The connection confirmation of Printed board Main CN23 2 Checkthe limit switch elevation 3 Others Insert the connector Replace the switch elevation Replace the Printed board Main Elevation motor rotation 1 Check the elevation motor belt for dislocation and cut off The elevation motor belt correction the exchange STIFFNESS Ww RELAX HIGH When there is not output level at sensor IC912 for continuation 30 seconds while elevation motor are getting erectricity A stop of elevation motion can not be carried out 1 The connection confirmation of Printed board Main CN19 and Printed board Massage pulse CN901 and CN905 The connection confirmation of Printed board Elevation pulse CN911 2 Check turning on confirmation main harne
22. irmation of Printed board Main CN25 2 Check the foot rest reclining upper limit switch 3 Others Insert the connector Replace the reclining motor foot rest Replace the Printed board Main STIFFNESS Ww HIGH When there is no detection of reclining switch lower limit at the foot part for continuation 1 minutes while reclining motor are moving for lower seat The foot rest reclining motion doesn t move Don t down 1 The connection confirmation of Printed board Power CN5 2 Check the Printed board Power CN5 output approx DC100V Insert the connector If output Replace the reclining motor foot rest If no output Replace the Printed board Power A foot rest lilacinning operation stop is not carried out 1 The connection confirmation of Printed board Main CN25 2 Checkthe foot rest reclining lower limit switch 3 Others Insert the connector Replace the reclining motor foot rest Replace the Printed board Main STIFFNESS Muli HIGH When there is detection of reclining switch upper limit at the foot part for continuation 1 minutes while reclining motor are moving for lower seat The foot rest reclining motion doesn t move Don t down 1 The connection confirmation of Printed board Power CN5 2 Check the Printed board Power CN5 output approx DC100V Insert the connector If output Replace the reclining motor
23. is not output level at sensor for continuation 15 seconds while strength motor are getting erectricity A stop of strength motion can not be carried out 1 The connection confirmation of Printed board Main CN19 and Printed board Massage pulse CN901 and CN902 The connection confirmation of Printed board Strength pulse CN931 2 Check turning on confirmation main harness 3 The magnet check for the strength detection 4 Check the Printed board Strength pulse 1 931 IC932 for inclination Insert the connector Replace the main harness The magnet position correction for the detection Correct the tilted condition or replace the Printed board Strength pulse Strength motor rotation 1 Check the strength motor belt for dislocation and cut off The strength motor belt correction the exchange yeys sisoubeig weajqoig 0008HQ 93H ELEVATION Error message is HIGH When there is no detection of lower limit position for continuation 30 seconds while elevation motor are moving downward way Troubled phenomenon A stop of elevation motion can not be carried out Check item 1 The connection confirmation of Printed board Main CN19 and Printed board Massage pulse CN901 and CN905 The connection confirmation of Printed board Elevation pulse CN911 2 Check turning on confirmation main harness 3 The magnet check for the elevation detect
24. itch Sud UPPER BODY LOWER BODY via m FINE button three times POWER switch ON When the massager is placed in the service mode the latest abnormal indication is displayed The POSITION ADJUST A UP button of the remote controller is used to display older abnormal indications one by one W DOWNY to display newer abnormal indication one by one Following the sixth older the oldest indication the latest indication is displayed again Up to seven abnormal indications are stored in a memory In case of less than seven since there are not any abnormal indications some of the seven STIFFNESS indicators are lit alternatively to indicate the state that abnormalities are not stored Latest SE Next older UP Second older UP Third older abnormality abnormality abnormality abnormality mmn V WEN VENEN DOWN DOWN DOWN coun The oldest DOWN Fifth older DOWN Fourth older abnormality Lee abnormality abnormality VERDA UP UP UP UP lt Resetting Procedure of Abnormal Indication Memory gt Simultaneously press both POSITION ADJUST UP and DOWN buttons on the remote controller to delete all abnormal indication memory When the seven STIFFNES indicators are all lit up all abnormal indication memory have been deleted STIFFN
25. itch strength Replace the Printed board Main Strength motor rotation 1 Check the strength motor belt for dislocation and cut off The strength motor belt correction the exchange STIFFNESS Mul E HIGH When there is not output level at sensor for continuation 15 seconds while strength motor are getting erectricity A stop of strength motion can not be carried out 1 The connection confirmation of Printed board Main CN19 and Printed board Massage pulse CN901 and CN902 The connection confirmation of Printed board Strength pulse CN931 2 Check turning on confirmation main harness 3 The magnet check for the strength detection 4 Check the Printed board Strength pulse 1 931 IC932 for inclination Insert the connector Replace the main harness The magnet position correction for the detection Correct the tilted condition or replace the Printed board Strength pulse Strength motor rotation 1 Check the strength motor belt for dislocation and cut off The strength motor belt correction the exchange STIFFNESS lt Ee HIGH Strength mode doesn t move 1 The connection confirmation of Printed board Main CN10 and the junction connector 2 Check the Printed board Main CN10 output approx DC60 100V Insert the connector If output Replace the strength motor SEH Replace the Printed board ain When there
26. lace the Printed board Elevation pulse Elevation motor rotation 1 Check the elevation motor belt for dislocation and cut off The elevation motor belt correction the exchange yeys sisoubeig 0008HQ 93H Troubled portion RECLINING BACK REST Error message STIFFNESS HIGH When there is no detection of reclining switch upper limit at the back part for continuation 1 minutes while reclining motor are moving for raising seat Troubled phenomenon The back rest reclining motion doesn t move Don t up Check item 1 The connection confirmation of Printed board Power CN4 2 Check the Printed board Power CN4 output approx DC100V Counteraction method Insert the connector If output Replace the reclining motor back rest If no output Replace the Printed board Power A back rest lilacinning operation stop is not carried out 1 The connection confirmation of Printed board Main CN24 2 Check the back rest reclining upper limit switch 3 Others Insert the connector Replace the reclining motor back rest Replace the Printed board Main STIFFNESS WM HIGH When there is no detection of reclining switch lower limit at the back part for continuation 1 minutes while reclining motor are moving for lower seat The back rest reclining motion doesn t move Don t down 1 The c
27. nnector Insert the connector Replace the Connector Remote control Replace the Printed board Remote control or Printed board Main STIFENESS Ww RELAX HIGH It displays after remote control communication impossible 3 seconds When Printed board Remote control detects 1 The connection confirmation of Printed board Main CN21 2 The connection confirmation of Printed board Remote control 3 Check the Connector Remote control for disconnection shorting 4 Others Insert the connector Insert the connector Replace the Connector Remote control Replace the Printed board Remote control or Printed board Main SENSER STIFFNESS wl RELAX HIGH It displays after sensor communication impossible 3 seconds When Printed board Main detects 1 The connection confirmation of Printed board Main CN22 2 The connection confirmation of Printed board Sensor CN703 3 Check the Connector Sensor cable for disconnection or shorting 4 Others Insert the connector Insert the connector Replace the Connector Sensor Replace the Printed board Sennsor or Printed board Main STIFFNESS MUL RELAX HIGH It displays after sensor communication impossible 3 seconds When Printed board Senser detects 1 The connection confirmation of Printed board Main CN22 2 The connection confirmation of Printed board
28. o malfunction due to slippage Stay set screw Stay under the Motor strength Photo 24 HEC DR5000 GENERAL 12 Replacement of PCB Massage 1 Disconnect five PCB massage connectors Photo 25 2 Remove two PCB massage set screws and take off the PCB massage Photo 25 PCB massage pulse Motor massage Photo 25 13 Replacement of Motor Massage 1 Remove each cord processing 2 Disconnect the belt massage Photo 25 3 Remove two motor massage set screws Photo 25 4 Remove two stay under the motor massage set screws and take off the motor massage and the stay under the motor massage Photo 26 5 Remove one motor massage set screw and take off the motor massage Photo 26 Exercise care so as not to adhere grease to the driving portions such as belt Failure to observe this precaution may lead to malfunction due to slippage 27 Replacement Procedure 14 Replacement of PCB Tapping pulse and PCBlelvation pulse 1 Disconnect the connector CN921 of the PCB tapping pulse Photo 27 2 Remove one PCB tapping pulse set screw and take off the PCB tapping pulse Photo 27 3 Disconnect the connector CN911 of the PCB elevation pulse Photo 27 4 Remove two PCB elevation pulse set screws and take off the PCB elevation pulse Photo 27 PCB elevation pulse LN t PCB set screw Photo 27 15 Replacement of Motor elevation Take off the m
29. onnection confirmation of Printed board Power CN4 2 Check the Printed board Power CN4 output approx DC100V nsert the connector If output Replace the reclining motor back rest f no output Replace the Printed board Power A back rest lilacinning operation stop is not carried out 1 The connection confirmation of Printed board Main CN24 2 Check the back rest reclining lower limit switch 3 Others nsert the connector Replace the reclining motor back rest Replace the Printed board Main STIFFNESS Ww RELAX HIGH When there is detection of reclining switch upper limit at the back part for continuation 1 minutes while reclining motor are moving for lower seat The back rest reclining motion doesn t move Don t down 1 The connection confirmation of Printed board Power CN4 2 Check the Printed board Power CN4 output approx DC100V Insert the connector If output Replace the reclining motor back rest If no output Replace the Printed board Power A back rest lilacinning operation stop is not carried out 1 The connection confirmation of Printed board Main CN24 2 Check the back rest reclining upper limit switch 3 Others Insert the connector Replace the reclining motor back rest Replace the Printed board Main STIFFNESS WN HIGH When there is detection of reclining switch lower limit at the back part f
30. or continuation 1 minutes while reclining motor are moving for raising seat The back rest reclining motion doesn t move Don t up 1 The connection confirmation of Printed board Power CNA 2 Check the Printed board Power CN4 output approx DC100V Insert the connector If output Replace the reclining motor back rest If no output Replace the Printed board Power A back rest lilacinning operation stop is not carried out 1 The connection confirmation of Printed board Main CN24 2 Check the back rest reclining lower limit switch 3 Others Insert the connector Replace the reclining motor back rest Replace the Printed board Main yeys sisoubeig 0008HQ 93H Troubled portion RECLINING FOOT REST Error message eb HIGH When there is no detection of reclining switch upper limit at the foot part for continuation 1 minutes while reclining motor are moving for raising seat Troubled phenomenon The foot rest reclining motion doesn t move Don t up Check item 1 The connection confirmation of Printed board Power CN5 2 Check the Printed board Power CN5 output approx DC100V Counteraction method Insert the connector If output Replace the reclining motor foot rest If no output Replace the Printed board Power A foot rest lilacinning operation stop is not carried out 1 The connection conf
31. otor massage in advance 1 Remove each cord processing 2 Remove two stay motor elevation set screws Photo 28 3 Remove two motor elevation set screws Photo 28 Motor elevation Photo 28 28 HEC DR5000 GENERAL 4 Disconnect the belt elevation Photo 29 5 Remove two gear box elevation set screws slide the gear box outwards and turn it clockwise as shown in Photo 30 Photo 29 30 6 Remove two stay motor elevation set screws Photo 29 Belt elevation Gear box set screw Photo 29 7 Remove two motor elevation set screws and take off the motor elevation Photo 30 Exercise care so as not to adhere grease to the driving portions such as belt Failure to observe this precaution may lead to malfunction due to BEE gon Motor set screw Gear box Replacement Procedure 16 Replacement of Motor Tapping Take off the motor massage and motor elevation in advance 1 Disconnect the belt tapping Photo 31 2 Remove ring E 10 and pull out pulley tapping from shaft Photo 31 3 Remove one holder magnet width set screw and pull out holder magnet width from shaft Photo 31 4 Remove ring C 13 from shaft Photo 31 G AK mel Holder magnet width ES S Ring C 13 Ka Gear box set SE We Belt tapping Photo 31 5 Remove two stay motor massage set screws Photo 32 6 Remove seven stay A set screws Photo 32 Photo 32
32. shing Transformer SANYO SANYO Electric Co Ltd Osaka Japan
33. ss 3 The magnet check for the elevation detection 4 Check the Printed board Elevation pulse IC912 for inclination Insert the connector Replace the main harness The magnet position correction for the detection Correct the tilted condition or replace the Printed board Elevation pulse Elevation motor rotation 1 Check the elevation motor belt for dislocation and cut off The elevation motor belt correction the exchange STIFFNESS SU RELAX HIGH When there is not output level at sensor IC911 for continuation 30 seconds while elevation motor are getting erectricity Elevation mode doesn t move 1 The connection confirmation of Printed board Main CN11 and the junction connector 2 Check the Printed board Main CN11 output approx DC60 100V Insert the connector If output Replace the elevation motor MR Replace the Printed board ain A stop of elevation motion can not be carried out 1 The connection confirmation of Printed board Main CN19 and Printed board Massage pulse CN901 and CN905 The connection confirmation of Printed board Elevation pulse CN911 2 Check turning on confirmation main harness 3 The magnet check for the elevation detection 4 Check the Printed board Elevation pulse IC911 for inclination Insert the connector Replace the main harness The magnet position correction for the detection Correct the tilted condition or rep
34. switching among the solenoids 3 In massaging the process of two steps is repeated 1 pressing and finger pressurizing feet and legs by air bags expanded with filled air and 2 compressing the air bags by discharging air from the solenoids Massage Motors HEC DR5000 GENERAL 3 Strength motor 2 Massage motor 4 Elevation motor 1 Tapping motor 1 Tapping motor This motor rotates to move the massage balls upward and downward alternately via the driving belt coupled to the motor The motor revolutions is adjustable in three steps so that the tapping frequency can be changed over to approximately 300 390 480 540 and 600 cycles minute 2 Massage motor This motor rotates to move the massage balls crosswise via the driving belt and gear box coupled to the motor The motor revolutions is adjustable in three steps so that the massaging frequency can be changed over to approximately 10 15 20 25 and 30 cycles minute When tapping shiatu and stretching the backbone line the massage ball position can be changed over in three steps after starting the massagemotor Massage ball width approximately 70 85 100 115 and 130 mm 3 Strength motor This motor rotates to transmit its rotating torque to the shaft screw via the driving belt whereby the massage unit is moved forward and backward and the massage balls is moved forward and backward This motor rotates clockwise and counterclockwise to thereby move the massage unit forward and b
35. ur set screws on the elbow rest and take off the arm rest left Photo 1 Arm rest left 3 Lift up a foot rest and insert a screwdriver and so forth into a link to fix the link Photo 2 4 Remove four cover under front set screws and take off the cover under front Photo 2 ver under front HEC DR5000 GENERAL 5 Remove two cover PCB set screws and take off latches of ribs at the rear of the cover Photo 3 6 Disconnect connectors connected to the PCB power Photo 4 7 Unfix seven stoppers PCB and take off the PCB power Photo 4 8 Remove three stay PCB set screws and take off the stay PCB Photo 4 There is a set screw around under a reclining motor at the left side 9 Disconnect the connectors connected to the PCB main Photo 4 10 Unfix nine stoppers PCB from the bottom side of the massager and take off the PCB main Photo 4 WA power Stay PCB set screws 21 Replacement Procedure 2 Replacement of Solenoid 1 Remove one cord holder set screw and unfix two remote controller cords Photo 5 2 Take off four thread caps on the arm rest right Photo 5 3 Remove four elbow rest set screws and take off the arm rest right Photo 5 Arm rest right Arm rest set screws i Thread caps 4 Disconnect each air hose When taking off the air hoses indicate a mark such as number symbol Exercise care so as not to make a mistake in connecting the hoses
36. y if the posture varies when reclining a seat When the shoulder position is being adjusted the SHOULDER display of the remote controller turns ON with the UD A DOWN display kept blinking Adjustment is finished when the Shoulder Set lamp turns ON which will then turn OFF after the shoulder position adjustment is completed Detects pressure applied to the massaging balls that depends on spine curving and determined its body contour and shoulder position Unless the massaging balls receive a body weight pressure from user for a certain time during sensor automatic course or automatic course the operation will discontinue with the massaging balls retracted ES ue Error message indication in Service Mode HEC DR5000 GENERAL Abnormal indications detected during operation are stored in a memory up to seven Seven abnormal indications stored can be confirmed in the service mode Older indications than the seven abnormal indications will be deleted sequentially To change over to the service mode turn ON the POWER switch at the rear of the massager while simultaneously pressing the OPERATION ON OFF on a remote controller When the FINE button is pressed three times with the OPERATION ON OFF kept pressed the massager is placed in the service mode When the massager is placed in the service mode four blue lamps at the WHOLE BODY SENSOR AUTOMATIC COURSE come on To reset the service mode turn OFF the POWER sw
37. y incidentally hitting it when installing the massage unit After installing the massage unit peel the tape Photo 21 Tape the lever to protect it 2 Before fitting the massage unit into the massager body minimize massage hand width by turning the pulley massage clockwise Turn the pulley strength counterclockwise to bring to minimum position maximum strength of a thread bar Photo 22 Pulley massage Pulley strength Photo 22 3 Fit the massage unit in parallel so that the first right and left gear rack teeth engage with the right and left gears of the massage unit simultaneously Photo 22 Replacement Procedure 10 Replacement of PCB strength pulse 1 Disconnect the connector CN931 of the PCB strength pulse Photo 23 2 Remove one PCB strength pulse set screw and take off the PCB strength pulse Photo 23 B PCB stren th pulse PCB set screw Photo 23 11 Replacement of Motor strength 1 Remove each cord processing 2 Remove two stay under the motor strength set screws Photo 24 3 Disconnect the belt strength Photo 23 4 Remove two motor strength set screws and take off the motor strength and the stay under the motor strength 23 24 5 Remove two motor strength set screws and take off the motor strength Exercise care so as not to adhere grease to the driving portions such as belt Failure to observe this precaution may lead t
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