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CSM Service Manual

1. BYNSOTONA LONGOYd oo 140d LN3ITO 8SN jil 140d LSOH 8SN 140d LINY3H13 TIVO ISYNN HOSNAS ZOIS Io cam a rh ONISYN i Pole k RIOOTTAN NINON daIN Lots i H 6v 4 w lada ey AINGOW ZOds NI Y3MOd 90 doer A A tour lV EEE EE EV ER OF s ef fp JaNwBHUA El ER E oor Odd p c P ar K Xa14 NOLIN 7 E XgT4 NOLIN YIMOd w auvod NIVW WS i WIMOd WSO m lv 3 s Si SSANUVH wood oa X000 olv J 0q Navua ort YOLOJNNO9 ONGID 9v zoor 140d O1QYY asn borir HLOOLANTa uo y a OIdVy IAIM ae ueel0g yono t Loowr i k LLY piis ee ie alll Novua awalauns SS HE j YOLOANNOO TA i f a9 13934 SSINYYH dWALAUNS H anr DR Aaaa PUA Z098 owog dNaLauns WSO BEF EM SM yug sv SSINYVH YIAYIdS ZM L Lst aT ER zv xa 007 Sina 1M UTAVAIdS ev AXIALLY LA 193 Service and maintenance toolset Connex Spot Monitor The following is the listing of tools and test equipment required to perform basic functional verification checks full functional verification checks and calibration and service and maintenance on the Welch Allyn Connex Spot Monitor Please refer to the device service manual for detailed instructions to service your device Note Tools and test equipment must also be readily available to co
2. Alarm Message Possible cause Suggested action priority USB accessory The USB device was disconnected Information status message press OK Information disconnected from the monitor button to dismiss Advanced settings The Advanced settings code was Information status message Exit Advanced Information entered correctly settings to dismiss Save not successful The device configuration or logs Information status message press O Information were not saved to the USB device button to dismiss Save successful The device configuration or logs Information status message press O Information were saved to the USB device button to dismiss Software upgrade is The monitor is downloading a nformation status message press 0 Information downloading Do not software update button to dismiss shutdown Factory reset successful The monitor was reset to factory Information status message press OK Information settings button to dismiss Factory reset failed The monitor factory reset has Information status message Exit Advanced Information Custom configuration failed settings to dismiss file not deleted Configuration upload The device configuration has Information status message press OK Information successful successfully uploaded button to dismiss Unable to load The device configuration was not Information status message Exit Advanced Information configuration using successfully uploaded settings to
3. APM messages Bluetooth device The Bluetooth disconnected None Information disconnected Alarm Message Possible cause Suggested action priority APM not functional The APM is detected as connected Restart the monitor and the APM If the Very low 1C1001 APM not functional but there is no communication through the APM serial port The APM battery is installed but problem is still present check the cable connections from the monitor to APM If the problem still present replace the APM If the message persists replace the main PCBA on the monitor Perform diagnostic checks on the monitor If Very low 1C100B APM battery is absent does not communicate with the monitor The APM battery is not installed the problem is still present replace the APM battery If the problem still present replace the APM If the message persists replace the main PCBA on the monitor Ensure than an APM battery is installed and Very low or faulty 1C100F The APM is disconnected 101002 The APM is unplugged from the monitor while the monitor is powered on install one if it is missing If the problem is still present perform diagnostic checks on the monitor If the problem is still present replace the APM If the message persists replace the main PCBA on the monitor Restart the monitor and the APM If the Very low problem is still present check the cable connections from the monitor to
4. Active log file gt Ok To record the results of your test go to Service record NIBP accuracy check Standard unlicensed edition The NIBP accuracy check is performed manually using the service tool to control the valves The accuracy check compares the reading from the primary transducer pressure shown in the service tool window with the reading from an external calibrated digital pressure meter The results of this check are not recorded in the service tool log file To record the results for your records copy the table in the service record section of the service manual If a calibration is required run the NIBP calibration included with the Gold edition of the service tool A WARNING Patient safety risk If the primary transducer fails the system might not identify an overpressure condition at the right limit causing injury when the device is re connected to a patient To ensure patient safety Welch Allyn recommends that a qualified service technician perform a full functional verification and calibration on an annual basis A CAUTION Equipment calibration error can occur This accuracy check verifies only the accuracy of the primary transducer If the safety transducer is out of calibration a calibration error can occur due to the pressure difference between the primary transducer and the safety transducer To avoid equipment calibration errors Welch Allyn recommends that a qualified service technician perform a full functi
5. Direct mode reading timed out Possible cause Failed to upgrade the temperature module Unable to read PIM file Upgrade file directory could not be accessed None Lost tissue contact while attempting to acquire a temperature measurement or acquired measurement was performed with limited tissue contact Temperature sensor reset unexpectedly Suggested action Internal malfunction If the problem persists replace the module Retry the device update Retry the device update None Check the tissue contact and try the measurement again None Connex Spot Monitor Alarm priority Very low Very low Very low Information Information Very low Braun 6000 messages Message Temperature not functional 3F0105 Temperature not functional 3F0201 Temperature not functional 3F0202 Temperature not functional 3F0203 Temperature not functional 3F0204 Temperature not functional 3F0205 Temperature not functional 3F0206 Possible cause WACP message CRC mismatch This message is not implemented by the module This message is not supported by the module The module has run out of memory 0 parameter provided for the specified message The parameter provided is invalid for the specified message The parameter provided is outside of the allowable range for the specified message Suggested action Internal malfunction per
6. In Advanced settings touch the Network gt Security tabs 2 Select the encryption method to secure data transfer from the device Note Network server certificates are required for all EAP security options Use the Welch Allyn Service Tool to load these certificates 3 Specify settings Setting Action Description Authentication type Select the preferred encryption option Then specify any additional settings that appear The default is Open or no encryption WEP 64 Select a WEP key and then enter a 10 character key in the selected field Repeat this process to create multiple WEP keys Then click Update radio WEP 128 Select a WEP key and then enter a 10 character key in the selected field Repeat this process to create multiple WEP keys Then click Update radio WPA Personal and WPA2 Personal Enter a Passphrase 8 to 63 characters The characters you enter appear as asterisks Then click Update radio WPA Enterprise and WPA2 Enterprise Specify the following settings and then click Update radio Anonymous identity Enable this option to disable the User name field User name Enter the EAP identity maximum of 32 characters This is disabled EAP type TTLS Password Enter the EAP password maximum of 32 characters This is disabled EAP type TLS Enable server validation Enable or disable server validation This is disabled EAP type PEAP TLS EAP type Select the authentication protocol Option Sele
7. Log in with a username and password Click List Configurations on the navigation bar Locate the configuration file to be downloaded in the list and click the on the right side of the table The configuration file downloads to the tray on your PC Using the dropdown menu on the right side of the downloaded file select Show in folder Windows Explorer opens the Downloads folder with the most recent download selected Copy the downloaded configuration file to a USB flash drive See Install a configuration file for instructions to load this configuration on another device Service manual Device configuration and setup 91 Create a new configuration file To create a new configuration file complete the following steps OD ide Gh 10 11 Access the Configuration Tool at http config welchallyn com Log in with a username and password Click New Configuration on the navigation bar Select Connex Spot Monitor as the product you would like to configure Enter a user friendly name for your configuration then click CONTINUE The Configuration Tool advances to the Product Use Location screen Select your location type then click SAVE AND CONTINUE The Progress Summary screen appears Under Progress Summary click the first step you want to configure Review the selections in each step and modify them as desired Click SAVE AND CONTINUE to accept the selections or BACK to return to the previous screen without
8. 4 Clean the metal electrical contacts on the device dock with the cotton swab 5 Allow the contacts to air dry for 1 minute Optional step to improve performance On the dock only apply Deox T Gold to the tip of each electrical contact Do not apply DeoxIT Gold to the thermometer No drying time is required 7 Return the Braun thermometer to the dock Decontamination and cleaning requirements for returns As a general safety precaution the monitor must undergo decontamination before being returned to Welch Allyn for service repair inspection or disposal Cleaning is an essential prerequisite for effective disinfection or decontamination Follow the cleaning instructions presented earlier in this section Note Contaminated items must not be returned without prior written agreement Note Decontaminate the monitor according to your facility s procedures and local regulations 88 Cleaning requirements Connex Spot Monitor 89 Device configuration and setup Configuration overview A configuration file can be created that specifies preferences for all Connex Spot Monitor options When powered on the monitor recognizes all available options and features and applies the associated configuration file preferences If no customized configuration file has been loaded onto the device the device applies factory defaults to all available options See Factory defaults in the Appendix In addition to creat
9. 8 150 8 18 75 18 when rounded down Service messages aka local 2 Severity lt PRI gt Facility x 8 150 18 x 8 150 144 6 INFO Code 1 Service manual Symptoms and solutions Symptom General The device does not power up The touchscreen is unresponsive The device does not signal alarm conditions for the Nurse Call option The device is powered on but the display is blank Bluetooth Possible cause A new battery was installed The battery is discharged The power switch is defective The power supply is defective The battery is dead or defective The main board is defective Touchscreen needs calibration Alarm limit settings are set too high or too low Audio alarms have been silenced A hardware component has failed The device is in Sleep mode A hardware component has failed The monitor cannot connect with a A pairing issue occurred Bluetooth device Appendix 139 Suggested action Connect AC power to wake up the battery Connect AC power to charge the battery Replace the power switch Check the output voltage on the power supply The voltage should be 15 V 0 45V DC If it is not replace the power supply Charge the battery for 5 hours If the battery icon on the display still shows an empty battery symbol replace the battery Replace the main board Calibrate the touchscreen Run the Host Calibration Sequence from th
10. Accel TB CaviWipes Clinell Universal Wipes Oxiver TB Sani Cloth Plus Super Sani Cloth 70 percent isopropyl alcohol solution Applied to a clean cloth Section 2 Not approved for all Connex Spot Monitor components Note The following cleaning agents are NOT approved for cleaning Connex Spot Monitors equipped with the Braun ThermoScan PRO 6000 Cleaning agent Additional information Cleancide Clorox HealthCare Bleach Germicidal Cleaner Sani Cloth Bleach Not approved for cleaning the display Super HDO L10 Dilution rate of oz per gallon of water 1 256 applied to a clean cloth Tuffie5 Cleaning Wipes Virex II 256 Heh rate of oz per gallon of water 1 256 applied to a clean clot 10 percent bleach solution 5 1 sodium hypochlorite applied to a clean cloth Service manual Cleaning requirements 85 Remove liquid spills from the monitor Liquids can damage electronics inside the monitor Follow these steps if liquids spill on the monitor OO Oo NS 7 Power down the monitor Disconnect the power cord from the mains outlet and the power source Remove battery pack from the monitor Dry excess liquid from the monitor Reinstall battery pack Reconnect the power cord Power on the monitor and verify that the monitor functions normally before using it If liquids possibly entered the monitor remove the monitor from use until it has been properly dried inspected and tested by qualified
11. Spot Monitor Selections Default value 00 1A FA FF FC 00 Yes No WACSM dF Install the Nurse Call cable Use this drawing and the following table as a reference for the Nurse Call cable and wiring a Nurse Call system Cable connector Tip red wire Barrel black wire Center white wire Wires terminate according to manufacturer s specifications Normally open wire red Arm wire black Normally closed wire white Service manual Appendix 135 Troubleshooting This section provides the following tables to help troubleshoot the device Interpreting log file output The tables and sample calculations in this topic show you how to parse and interpret error log messages Symptoms and solutions This simple table lists symptoms you might observe possible causes and suggested actions that might eliminate the problem Technical alarm messages These tables list messages generated by the device software when a problem is detected The tables explain possible causes and suggest actions that can resolve the problem Compare to the Symptoms and solutions table these tables are much more exhaustive These tables can help you diagnose and fix a problem They do not replace basic troubleshooting skills You must still trace the source of the problem to the board or module level to decide the best course of action Welch Allyn does not support component level repair to the board or module For available rep
12. module Searching for pulse None None High signal 043900 Service manual Message Possible cause Sp02 interference detected Clear to retry 043b00 Sp02 module interference detected Sp02 rebooting 043c00 Sp02 module hardware error Sp02 rebooting 043d00 Sp02 module hardware error Sp02 rebooting 043e00 Sp02 module software error Sp02 rebooting 043f00 The Sp02 module received a bad message Sp02 rebooting 044000 The Sp02 sensor is defective Sp02 rebooting 044100 The Sp02 module received a bad message Appendix 165 Suggested action Alarm priority Reapply the sensor to the patient If Very low the problem is still present replace the Sp02 Ssensor If the problem is still present replace the cable If the problem is still present verify module functionality by replacing the sensor with an applicable Sp02 tester If the message persists replace the module A module hardware error is detected Replace module Very low A module hardware error is detected Replace module Very low A module hardware error is detected Replace module Very low This error indicates a bug in the main Very low board software Call for service Replace the Sp02 sensor If the problem is still present replace the Sp02 sensor If the problem is still present replace the cable If the problem is still present verify module functionality by replacing the sensor with an applic
13. 1 2 Allow all components except the LCD screen to air dry Wipe the LCD screen dry with a clean cloth 86 Cleaning requirements Connex Spot Monitor Store the device Store the device according to facility guidelines to keep the device clean dry and ready for service Cleaning accessories Accessories include components like blood pressure cuffs and hoses SpO2 sensors and cables thermometers and the barcode scanner Follow accessory manufacturer s instructions for cleaning and disinfection For the Braun ThermoScan PRO 6000 thermometer use only the approved cleaning agents published in the manufacturer s instructions for cleaning Unapproved cleaning agents can damage the device and interfere with data transmission Clean the Braun ThermoScan PRO 6000 contacts Debris that accumulates on the Braun ThermoScan PRO 6000 electrical contacts can interfere with data transmission Welch Allyn recommends cleaning the contacts on the thermometer and the dock once every 4 months to maintain optimal performance A CAUTION Do not use bleach solutions of any kind when cleaning metal electrical contacts They will damage the device 1 Slightly dampen a cotton swab with 70 isopropyl alcohol 2 Remove the thermometer from the dock and clean the metal electrical contacts on the thermometer with the cotton swab 3 Place the thermometer aside for 1 minute allowing the contacts to air dry Service manual Cleaning requirements 87
14. 5 mmHg and allow 10 seconds for the pressure to stabilize Compare the reading on the pressure meter to the service tool reading and record the results Click Open valve to open the NIBP valves Verify that the pressure on the meter and service tool change to zero Click Done to complete the check To record the results of your test go to Service record Select the procedure here that applies to your configuration to test the device s SpO2 function Connect the test equipment according to the test setup diagram for your configuration presented here SpO2 test setup For the SpO2 test connect the test equipment shown below 102 Functional verification and calibration overview Connex Spot Monitor Item No Item Connex Spot Monitor 4 Nonin Sp02 simulator Masimo Sp02 simulator 5 Power supply Nellcor Sp02 simulator Perform an SpOQ2 test Use this procedure to test only the device SpO2 function 1 2 6 Power on the device Connect the SpO2 functional simulator to the SpO2 input connector Note In the following tests if the simulator defaults are outside the device alarm limits adjust the limits or silence the alarms Adjust the simulator settings as follows For Nonin and Nellcor configurations set the simulator SoO2 saturation to 90 and pulse rate to 60 bpm For Masimo configurations set the simulator SoO2 saturation to 80 and pulse rate to 60 bpm Gi
15. A contact name and phone number Any special shipping instructions A purchase order number or credit card number if the product is not covered by a warranty A full description of the problem or service request Obtain an RMA number Either contact Welch Allyn and request an RMA number or visit us on the web http www welchallyn com en service support submit a repair html Note Welch Allyn does not accept returned products without an RMA Ship the device to Welch Allyn observing these packing guidelines a Remove from the package the battery all hoses connectors cables sensors power cords and other ancillary products and equipment except those items that might be associated with the problem Recommendations for returning Lithium ion batteries e Use ground transportation to return batteries e f returning multiple batteries package each battery individually e Do not consolidate multiple batteries in a single package e Use packaging provided by Welch Allyn or the battery manufacturer e Do not pack a defective battery in checked or carry on baggage if traveling by air Packaging e f you return the battery with the device remove the battery seal the battery in an antistatic plastic bag and place the battery in the position reserved for the battery near the device in the original shipping carton e f you return the battery separately package the battery in the replacement battery s plastic bag and shipping b
16. Ethernet statu In Advanced settings touch the Service gt Ethernet status tabs This Ethernet status vertical tab displays read only data about the Ethernet connection S Network MAC address IP address Subnet mask Gateway DHCP server DHCP lease time Network statistics Rx bytes Tx bytes Rx packets Tx packets Rx multicast packets Errors Rx errors Tx errors Rx packets dropped Tx packets dropped Advanced settings 29 30 Advanced settings Radio status Connex Spot Monitor In Advanced settings touch the Service gt Radio status tabs This Radio status vertical tab displays read only data about the WiFi or Bluetooth radio connection Network MAC address IP address Subnet mask Gateway DHCP server DHCP lease time Network statistics Rx bytes Tx bytes Rx packets Tx packets Rx multicast packets Errors Rx errors Tx errors Rx packets dropped Tx packets dropped Radio setttings Enter general device information 1 Version Radio status string SSID Access point MAC Authentication type RSSI Radio band Channel Power mode FIPS mode In Advanced settings touch the Service gt General tabs Touch E e e and enter up to 20 characters in the following data fields to support device identification e Asset tag e Device location Service manual Advanced settings 31 e Device location ID 3 Touch OK and repeat for each data field The General vertical
17. Full functional verification and calibration cccccceceecceecceeeeessttteeeeeeeeeneeeeea 110 Optionsand UP Glade sie cece sere doce Sere ea cee Nes 115 Available option Sasann se eesa edn edu e Medea ei alec ta a ae ence Mtl 116 StalOPTION Sic Ate Me act oie ee Se I AA ee ce 116 Upgrading software with the Welch Allyn Service Tool ccccccscessseeeeeeees 116 Partners in Care service and Support agreements ccccceeeeteeeeeeeeeeeeeeenees 118 SEFVICe and repair trahing sese tea a devas 118 Appendix Seaain dnia aa aa aa aa Aaaa 121 SPECICATION S ee nI OE E ESE a EEO a ei 121 Factory defaults eenen EA eens erwin aan dee ED 126 lastall the Norse Call Cable saiencnneroin enaa een e a 134 TROUDIESHOOUING wees ast aae as Sh cen a eiia ee eee 135 Identifying the monitor and SUDSYSTEMS ccc ceeeeeeeeecceeeeeesttteeeeeeeeeneeeaes 189 INterCOnnSCt Gla Grand alaiean Fe epee ee eee ee Soe eats 192 Service manual Contents v Service and maintenance toolset cccccccecceccecceccecceececceeceeeeeeeeaees 193 Service SOftWare IT SCtUP eunen iisisti as in iA 195 vi Contents Connex Spot Monitor Symbols and definitions Documentation symbols A A 7d welchallyn com Power symbols O a a WARNING The warning statements in this manual identify conditions or practices that could lead to illness injury or death Warning statements appear with a grey background in a black and white docum
18. In his case the failure may be cleared once the underlying cause is removed Second the board has an actual hardware failure and recovery is not possible It is recommended hat the Sp02 module be replaced and if problem is still present replace he monitor s main board A malfunction is detected There are Very low wo possible causes of these ailures First the power provided to he board is out of specification In his case the failure may be cleared once the underlying cause is emoved Second the board has an actual hardware failure and recovery is not possible It is recommended hat the Sp02 module be replaced and if problem is still present replace he monitor s main board 160 Appendix Connex Spot Monitor Message Possible cause Suggested action Alarm priority Sp02 rebooting 042400 There is an Sp02 SRAM transfer A malfunction is detected There are Very low failure two possible causes of these failures First the power provided to the board is out of specification In this case the failure may be cleared once the underlying cause is removed Second the board has an actual hardware failure and recovery is not possible It is recommended hat the Sp02 module be replaced and if problem is still present replace he monitor s main board Sp02 rebooting 042500 There is an Sp02 SRAM task A malfunction is detected There are Very low queue overrun wo possible causes of these ailures First the power provi
19. Restore factory default settings Note This process does not restore the monitor to a custom configuration provided at delivery Instead it deletes all custom configuration data and restores factory default settings 1 In Advanced settings touch the Service gt System tabs 2 Reset to defaults e To restore radio settings to factory default values select Radio settings only e To restore all current settings to factory default values select All settings 3 Touch Reset and follow the onscreen prompts The factory default settings are restored If you selected Radio settings only the radio reboots and the device remains powered on If you selected All settings the device reboots Review firmware status and load firmware from the network 1 In Advanced settings touch the Service gt System tabs 2 Inthe right pane review the firmware status information Note If the firmware is up to date take no further action 3 To update the firmware touch Load and follow the onscreen prompts Note You can also load new firmware by rebooting the device 33 Power up sequence Overview The system performs a power on self test POST of the software and internal hardware each time the device is powered on Specific tests performed include the following e CVC PIC tests e LED power tests e eMMC memory tests e EEPROM tests If all tests are successful the system completes power up and the user interface screen fo
20. The radio has a fixed path length Missing client certificate The radio attempted to configure for an EAP mode that requires a client certificate and no certificate is installed Missing CA certification The radio attempted to enable server validation and CA certification is missing MAC request failed There is an internal software error on the radio indicating a Linux kernel error or a failure to initialize the network interface Invalid power mode There is an internal software error on the radio Connex Spot Monitor Alarm Suggested action priority Check for a software update and apply it Very low If still present replace the radio Check the radio configuration If the problem is still present reset the radio to factory defaults If the problem persists check for software update and apply it If still present replace the radio Very low Check the radio configuration If the problem is still present reset the radio to factory defaults If the problem persists check for software update and apply it If still present replace the radio Very low Check the radio configuration If the Very low problem is still present reset the radio to factory defaults If the problem persists check for software update and apply it If still present replace the radio Check for a software update and apply it Very low If still present replace the radio Check for a software update and apply it Very l
21. and model when ordering Monitor serial number and model label The model number and serial number can be found on a label on the back housing Serial number and format code Serial number MMMMXXXXWWYY MMMM Manufacturing plant XXXX Sequential number WW Week of manufacture 190 Appendix Connex Spot Monitor YY Year of manufacture Monitor circuit board and internal options label Circuit board and internal option labels PCBA identifier XXXXXX BOM Y DWG Z XXXXXX Welch Allyn material number y Bill of material BOM revision Z Assembly drawing version from current version of drawing Circuit board and internal option labels Serial number XXXXWWYYID XXXX Sequential number WW Week of manufacture YY Year of manufacture ID Unique vendor identifier Model number format and code Model configurations Appendix 191 Note For more configuration options including approved accessories see the accessories list in the Directions for use on the user documentation CD or http www welchallyn com en products categories patient monitoring vital signs devices connex spot monitor documents html Note If options have been added to the device the actual configuration will not match the model description The device is available in multiple configurations Use the following table to determine available 7100 7300 7400 and 7500 model configurations Model numbers include one item from each colum
22. APM If the problem still present replace the APM If the 188 Appendix Message USB cable is disconnected 101003 APM is plugged in APM not functional 1 1010 APM not functional 101004 APM not functional 1C 1009 APM not functional 1C100B APM not functional Device is operating in battery mode Sleep mode is unavailable Intervals Possible cause The APM USB hub is unplugged from the monitor while the monitor is powered on The APM was plugged in while the monitor is powered on The APM USB hub is plugged in while the monitor communication cable is disconnected The APM PIC cannot communicate with the accelerometer The APM PIC software update and any retries have failed The APM battery is not recharging The APM USB changes from unplugged to plugged after monitor startup AC power cord has been disconnected Sleep mode is not allowed when intervals are in progress Sugge messag Connex Spot Monitor sted action e persists replace the main PCBA on the monitor Restart the monitor and the APM If the problem is still present check the cable connections from the monitor to APM If the problem still present replace the APM If the messag e persists replace the main PCBA on the monitor Restart the monitor and the APM If the problem is still present check the cable connections from the monitor to APM If the problem still present replace
23. Click Begin A list of tests appears in the left pane of the dialog along with three controls in the right pane Click Initialize NIBP Board in the right pane A confirmation window appears with the message Are you sure you want to reset the calibration offsets of the NIBP Board Click Yes This action places two tests in the queue for initialization the Power Calibration Test Primary Safety and the Pressure Calibration Primary Safety Note A message appears in the right pane to indicate the first test is in progress If the test passes a green check appears to the left of the test name and the second test begins If the test fails a red check appears to the left of the test name followed by a prompt to rerun the test You cannot proceed to the second test until the first test passes Rerun the Power Calibration Test as needed until the test passes If you did not set up your equipment for a full calibration intially connect the 500cc volume to the device when prompted and then click Next Note Your cannot initialize the board without setting up the equipment for the Pressure Callibration test Observe the pressure calibration messages onscreen and follow the onscreen prompts to manually adjust device pressure with the hand bulb to 250 5 mmHg Once you reach the targeted pressure enter the exact value on the pressure meter in the Meter pressure field then click Next to record this value If the test passes
24. For more information see the Welch Allyn 9600 Plus Calibration Tester Directions for use Perform a Braun ThermoScan PRO 6000 functional verification test Complete the preliminary checks as described in step 1 then test each thermometer at the low medium and high set points on the tester After placing the thermometer in calibration mode repeat the procedure from step 4 for each thermometer and temperature to be tested 1 Before testing the thermometer verify the following a The sensor probe tip is functional Check the position of the sensor with a magnifying glass if necessary If the sensor is displaced the unit is damaged and must be replaced There should be no visible gap between the bezel and the lens b The sensor is clean Clean the sensor using a O tip lightly moistened with isopropyl alcohol using a minimum amount of pressure to avoid displacing the sensor Use a d ry O tip to remove any excess alcohol Allow 5 minutes for any remaining alcohol to evaporate c The room temperature is within the range of 65 0 F 18 3 C to 80 0 F 26 7 C d The thermometer is allowed to reach the ambient room temperature Remove the thermometer from the product packaging and wait at least 30 minutes before beginning the test e The thermometer is fully charged 2 Place the thermometer from sleep mode into calibration CAL mode as follows a Remove the device from the dock b Wait for 20 seconds for the device to go into
25. Replace the main PCA board Replace the main PCA board as needed after removing all other components Note New PCA boards must be prepared for first use after installing them Perform an NIBP board initialization during the full device functionality and calbration using the Welch Allyn service tool Gold edition See Initialize the NIBP board in the Full functional verification and calibration section Service manual Disassembly and repair 69 Disassemble the front housing Remove the bezel from the front housing Lift the rubber bezel up and over the power switch cable and the 6 bosses on the housing Reassembly notes Kit items e 105922 Bezel e 105921 Front housing housing power switch and 6 Phillips screws Note Reassembly is not the reverse of assembly Attach the bezel to the front housing 1 Align the bezel with the front housing and feed the power switch flex cable through the slot in the bezel 2 Place the bezel onto the 6 bosses on the housing 70 Disassembly and repair Connex Spot Monitor Remove the power switch 1 Turn over the front housing 2 Peel off the power switch button from the front housing it is very sticky 3 Unthread the power switch flex through the front housing Reassembly notes Kit item e 105944 Power switch Note Reassembly is not the reverse of disassembly When replacing the power switch 1 First complete the following steps e Remove the rear
26. USB interface with the WAST is auto configured with the specifications noted in the table below When the Connex Spot Monitor reaches out to the WAST for the firmware package it uses TCP port XXXX Be prepared to modify any firewall s that prevent incoming connections to allow this traffic The WAST attempts to configure the Windows firewall by opening this specific port on the RNDIS interface If administrative controls such as a Group Policy Object GPO or third party software have been implemented to prevent this change the WAST attempts to diagnose the problem and then inform you of possible remediation steps Work with your IT staff or Network Administrator as needed to enable this functionality Interface specifications IP address Network mask Device Ethernet over USB interface 169 254 10 10 259 259 259 295 WAST RNDIS interface 169 254 10 1 259 259 259 255 At the start of a software upgrade the Welch Allyn Service Tool creates a local HTTP server and uses the USB connection to transfer necessary file package to the Connex Spot Monitor Once the file package is on the device it launches the installation of host controller firmware and reboots the device immediately following the installation When the device auto reboots the software upgrade of individual modules and sensors NIBP SpO2 and or Temperature is complete Software rollback capability The Connex Spot Monitor utilizes a primary and secondary software structure In the fin
27. Very low Very low Very low Information Information status message press OK button Information to dismi SS Stop any active intervals Information Service manual Appendix 189 Alarm Message Possible cause Suggested action priority monitoring Is in progress Sleep mode is Sleep mode is not allowed when Clear all active alarms Information unavailable An alarm is alarms are active active Display lock is Lockout is not allowed without Enter patient information Information unavailable Missing active patient information patient context Power cable is The APM communication cable is Restart the monitor and the APM If the Very low disconnected 101011 plugged in while the APM USB problem is still present check the cable cable is disconnected connections from the monitor to APM If the problem still present retry the software update If still present replace the APM If the message persists replace the main PCBA on the monitor Identifying the monitor and subsystems This explanation of the monitor labeling is provided to assist you in identifying these particular parts by serial number The part numbers appearing on the labels are internal part numbers and will not be found in the list of field replaceable units FRUs included in this manual Future revisions of a part may not always be backward compatible with a legacy part To determine the correct replacement part for your unit always provide the serial number
28. WACP stack has detected a Check the data and try again If the problem Very low mismatch 1A0001 CRC mismatch in the message persists contact your system administrator Data rejected External Host NACK The host Check the monitor and try again If the Very low Unsupported message does not support the message problem persists contact your system 1A0002 object administrator Data rejected Invalid The message has an invalid Check the data and try again If the problem Very low parameter 1A0003 parameter persists contact your system administrator Data rejected The monitor failed to deserialize Check the data and try again If the problem Very low Deserialize the object the object persists contact your system administrator 1A0004 Data rejected The host is in a state that cannot Check the data and try again If the problem Very low Unsupported message accept the message persists contact your system administrator 1A0005 Data rejected Patient ID The message has a missing Add the patient ID to the record Very low required 1A0006 patient ID Data rejected Clinician The message is missing a clinician Add the clinician ID to the record Very low D required 1A0007 ID Data rejected Time The message has a mismatched Ensure that the clock on the monitor and the Very low mismatch 1A0008 time server match Unable to establish No network connection is Connect the device to an active network so Very
29. a green check appears to the left of the test name If the test fails a red check appears to the left of the test name followed by a prompt to rerun the test Rerun the Pressure Calibration test as needed until the test passes If the second test passes click Close The NIBP board is now initialized 115 Options and upgrades Welch Allyn supports option and software upgrades for all models Note Software in the Braun ThermoScan PRO 6000 is not upgradable in the field when installed in the Connex Spot Monitor To upgrade the Braun ThemoScan PRO 6000 software return the monitor to a service center Option upgrades for devices still under warranty that require any installation inside the device must be performed by a Welch Allyn service center unless you participate in the Partners in Care Biomed Partnership Program If you want to install the options we recommend you attend either the classroom or online technical training course for the device The training is required to be eligible to receive the Welch Allyn Service Tool Gold edition The Gold edition is required to verify that the device is functioning correctly after it has been serviced Although all of the option upgrades are calibrated and tested before leaving the factory Welch Allyn recommends performing a complete functional test whenever the device is serviced Note For the Welch Allyn Service Tool to support updates and upgrades adjust your firewall settings to permit
30. access for IP address 169 254 10 10 the local feed server for the software upgrade process Software upgrades when available can be purchased or provided at no charge if your device is covered by a Welch Allyn Service Agreement The upgrades can be installed by either a Welch Allyn service center or by using the service tool Standard unlicensed or Gold edition If you choose to install software upgrades on your own you will receive the software through the internet When ordering software provide the serial number of the device you want to install the software on Note The device must be plugged in to AC power and have at least 15 minutes of battery charge remaining to execute software upgrades You can download software upgrades on battery power but you cannot implement them without AC power 116 Options and upgrades Connex Spot Monitor Available options The following options can be added to each model s base configuration A CAUTION Before installing any option disconnect the patient from the monitor and power down the device Options Model 7100 7300 7400 7500 Masimo X O e Nonin O O X Nellcor OxiMax X O SureTemp Plus O O O O Braun ThermoScan PRO 6000 O O O O Wireless radio X X O Bluetooth radio X ie X X 1 This configuration comes with either Masimo or Nellcor 2 This configuration comes with either Masimo Nonin or Nellcor Standard with this model O Software upgrade available X No software upgrade
31. all thermometers are tested at each temperature 11 Exit CAL mode using one of the following methods e Press and hold the C F and mem buttons until you hear the beep and the display is blank e Wait and don t press any buttons for 10 minutes The thermometer automatically exits CAL mode To record the results of your test go to Service record Service manual Service record Date Device name Technician NIBP tests Leak test Specification Max 5 Overpressure test Mode Adult mode Neonate mode NIBP accuracy check Target pressure 5 mmHg 0 mmHg 50 mmHg 150 mmHg 250 mmHg Functional verification and calibration overview 107 Time Serial number Service tool version Actual reading Pass Fail Specification Actual reading 280 329 130 164 Pressure meter Service tool Specification Pass Fail mmHg mmHg 1 mmHg mmHg mmHg 3 mmHg mmHg mmHg 3 mmHg mmHg mmHg 3 mmHg 108 Functional verification and calibration overview Connex Spot Monitor SpO2 tests Masimo SpO2 tests Test Specification Actual reading Pass Fail Sp02 heart rate Pulse rate 61 1 bpm bpm 61 bpm 60 to 62 bpm Sp02 saturation Saturation 81 3 81 78 to 84 Nonin or Nellcor SpO2 and pulse rate test Test Specification Actual reading Pass Fail Sp02 pulse rate Pulse rate 60 1 bpm bpm 60 bpm 59 to 61 bpm Sp02 saturation Saturation 75 1 sat point 75 74 to 76 Sp02 pul
32. an actual hardware failure and recovery is not possible It is recommended hat the Sp02 module be replaced and if problem is still present replace he monitor s main board A malfunction is detected There are Very low wo possible causes of these ailures First the power provided to he board is out of specification In his case the failure may be cleared once the underlying cause is emoved Second the board has an actual hardware failure and recovery is not possible It is recommended hat the Sp02 module be replaced and if problem is still present replace he monitor s main board Sp02 rebooting 042f00 There is a problem with the Sp02 A malfunction is detected There are Very low positive detector voltage wo possible causes of these ailures First the power provided to he board is out of specification In his case the failure may be cleared once the underlying cause is emoved Second the board has an actual hardware failure and recovery is not possible It is recommended hat the Sp02 module be replaced and if problem is still present replace he monitor s main board Sp02 rebooting 043000 There is a problem with the Sp02 A malfunction is detected There are Very low negative detector voltage wo possible causes of these ailures First the power provided to he board is out of specification In his case the failure may be cleared once the underlying cause is emoved Second the board has an actual hardware
33. available for this for this model Hardware upgrade model Hardware upgrade available only on available only ona case by case 2 CaSe by case basis basis Install options All internal option installations entail opening the device case and performing some disassembly Because this process requires disconnecting internal components Welch Allyn requires that the device undergo a full functional test after reassembly and before placing the device back in service Before installing a new option read information about removing the option in Disassembly and repair After familiarizing yourself with the process follow the instructions in the disassembly section Upgrading software with the Welch Allyn Service Tool The Connex Spot Monitor and the Welch Allyn Service Tool WAST interact through Ethernet over USB technology enabling the monitor to function as a USB device with both a network and an IP address This connection separates logically into two distinct interfaces a generic USB serial connection and a Remote Network Driver Interface Service manual Options and upgrades 117 Specification RNDIS network interface which is a Microsoft Windows driver Most interactions between the WAST and the Connex Spot Monitor take place over the generic USB serial connection In contrast software upgrades require the RNDIS interface for the device to connect the WAST and download the firmware During software upgrade the Ethernet over
34. being a datestamp in the YYYYMMDD format logfiles 20150108 193903 _179 zip 136 Appendix Connex Spot Monitor 3 Open the zip file and then open the desired messages zip file Multiple messages files might be saved on the USB drive so check the datestamp in the filename to select the desired zip file For example messages 2015 01 08 zip The available log files appear onscreen The largest file is the latest file of the day The filenames resemble this example messages 2015 01 _08 0000000008 4 Right click on the desired log file select Open and then select WordPad as the program to open the file The log file opens and is ready for analysis Log message format Knowing how to interpret log file output can help you to troubleshoot issues on the device All log messages follow this format lt PRI gt ISODATE sp MSGHDR sp MSG new line The following table defines each element of the log message lt PRI gt The facility number and the severity number concatenated into an 8 bit value Note The PRI values and calculations performed with them are useful primarily to Welch Allyn engineers Most biomeds and service personnel can focus on the other details of log messages to complete their analysis ISODATE The date and time at which the message was generated in the ISO 8601 compatible standard timestamp format yyyy mm ddThh mm ss mmm ZONE This is picked up from the CSM device system time MSGHDR Message head
35. dismiss factory defaults Software update messages Alarm Message Possible cause Suggested action priority Software Update The manifest file transfer timed Verify the connection and retry Information Manifest transfer timed out or connection was lost during out Verify connection download and retry Software Update The package file transfer timed Verify the connection and retry Information Package file transfer out or connection was lost during timed out Verify download connection and retry Software Update There was an invalid token file Verify and update the token file Information Invalid token file Software Update The manifest file was not found Verify the manifest file is on the server Information Unable to find manifest on the server file on server Software Update The manifest file signature Regenerate the software package and retry Information Unable to verify verification failed manifest file signature 186 Appendix Connex Spot Monitor Alarm Message Possible cause Suggested action priority Software Update The package file is corrupt does Regenerate the software package and retry Information Package file corrupted not have expected SHA256 hash Regenerate package and retry Software Update The package file cannot be found Verify the package file is on the server Information Unable to find package file Software Update At least one of the sub systems Restart the monitor Information Installa
36. functional The temperature Internal malfunction If the problem Very low 3081C module turned Q amp C on persists replace the module and the heater voltage is not high enough Temperature not functional The temperature Internal malfunction If the problem Very low 3081D module heater persists replace the module hardware failsafe should have turned off but did not Replace temperature probe The temperature Probe malfunction Replace probe Ifthe Very low 3081E module probe is above problem persists replace the module 112 F or 43 3 C Replace temperature probe The temperature Probe malfunction Replace probe If the Very low 3081F module has excessive problem persists replace the module heater energy Temperature not functional The temperature Internal malfunction If the problem Very low 30820 module host interface persists replace the module error Ambient temperature out of The temperature Verify conditions are less than 104 F or Very low range Clear to retry 30821 module over ambient 40 C If conditions are valid and the 45 C temp problem persists replace the probe If the problem still persists replace the module Ambient temperature out of The temperature Verify conditions are greater than 50 For Very low range Clear to retry 30822 module under ambient 10 C If conditions are valid and the temp problem persists replace the probe If the problem still persists replace the module Service ma
37. keep the latching piece elevated 3 Slide the latching piece toward the connector body until it locks into place Service manual Disassembly and repair 41 Coaxial Coaxial connectors a type of pressure connector in this case are components attached to the ends of a coax cable they make it possible to connect to other devices The connector has a wire conductor in the center surrounded by an outer conductor and an insulation between the two In this device the coaxial connector connects the antenna to the wireless radio board Note This connector is labeled PB because of its location on the wireless radio board To remove a coaxial connector lift the connector away from the board To connect a coaxial connector align the connector over the mount on the board and press to snap it into place 42 Disassembly and repair Connex Spot Monitor Disassembly overview The following flow chart provides an overview of the complete disassembly of the device Most disassembly activities require that you complete a subset of the steps detailed here The flow chart indicates the steps which must be completed in sequence to remove a particular component Because a different sequence of preliminary steps is required to remove certain components you should use this flow chart as a reference at the start of every disassembly and component replacement procedure Power Down Remove Monitor from Stand I I Remove Battery f R
38. low network available that the clinician ID can be imported communications 1A0009 No connection for send No connection for send None Information Send not successful Send not successful None Information Error in record Try again Connectivity NACK recieved for NRS ECS CS NCE NACK that is record Information NRS ECS CS NCE specific and can be fixed by a clinician in the next record Send successful Data was successfuly sent over None Information USB BT Service manual System messages Message 000001 000002 000003 000004 000005 000006 nternal hardware ailure nternal hardware ailure nternal hardware ailure 140100 nternal hardware ailure nternal hardware ailure 1C1000 Low battery 30 minutes or less remaining 101005 Low battery 5 minutes or less remaining 101006 Battery is critically low plug into outlet Device is shutting down 101007 eboot and retry C1008 T aard ost battery not harging 1C100A Q pdate unsuccessful Possible cause System failure System failure System failure System failure System failure System failure The kernel image is corrupt restart not possible The root file system is corrupted restart not possible EEPROM access failed The device boot is possible but wired communications are disabled SPL memory test failure the monitor will sound an SOS pattern The monitor PIC communica
39. low persists replace the module Internal malfunction If the problem Very low persists replace the module Internal malfunction If the problem Very low persists replace the module Internal malfunction If the problem Very low persists replace the module Internal malfunction If the problem Very low persists replace the module Internal malfunction If the problem Very low persists replace the module Service manual Message Temperature not functional 30209 Temperature not functional 3020A Temperature not functional 3020B Temperature not functional 30503 Temperature not functional 30504 Temperature not functional 30509 Temperature not functional 3050C Temperature not functional 30516 Temperature not functional 30518 Temperature not functional 30519 Temperature not functional 3051A Ambient temperature out of range Clear to retry 30801 Possible cause Suggested action The temperature Internal malfunction If the problem module object could not persists replace the module be serialized The temperature Internal malfunction If the problem module message is persists replace the module performing a request action when the module state prohibits the request action The temperature Internal malfunction If the problem module requested item persists replace the module is not currently available due to the module state The temperature Interna
40. mm D 6 1 in W x 3 4 in H 154 08 mm W x 85 92 mm H 800 x 480 pixels RGB red green blue 63 2 um W x 179 um H 530 cd m2 60 dB at 1 0 meter per IEC 60601 1 8 150 1000 Hz minimum of 4 high priority 75 200 ms medium and low priority 125 250 ms 10 20 of ty tf lt ts t The range of the relative sound pressure level of the harmonic components should be between a minimum of at least 53 dBa and a maximum of at least 80 dBa at the pulse frequency 1Prevents overlap of pulses Environmental specifications Operating temperature Storage temperature Operating altitude Operating humidity 50 F to 104 F 10 C to 40 C 4 F to 122 F 20 C to 50 C 1250 to 10 000 ft 381 m to 3 048 m 15 to 90 noncondensing Service manual Appendix 123 Storage humidity 15 to 95 noncondensing USB flash drive requirements The multiple vendor technologies used in the manufacture of USB flash drives make some of them incompatible with this monitor Common issues that cause flash drives not to function are NTFS formatting proprietary drive security and the need for Windows drivers to run or access them The requirements for a USB flash drive to work with this monitor are the following e Linux compatibility e Up to 32 GB storage e FAT 32 formatting e USB 2 0 compliant Dimensions Assuming the USB flash drive will be inserted in the APM the length of the stick does not mat
41. nternal malfunction If the problem Very low O5FFOC directory cannot be accessed persists replace the module Device configuration Configured parameter NIBP or Use configured parameters for Very low issue OSFFOD Sp02 used in Intervals is missing Intervals IBP not functional The NIBP sensor unexpectedly Clear the error and try again Very low O5FFOE reset IBP not functional The NIBP sensor firmware failed Internal malfunction If the problem Very low O5FFOF to upgrade persists replace the module Service manual Appendix 155 Message Possible cause Suggested action Alarm priority Tube type does not The tube type settings and the Change the tube type setting to Information match device actual tube type do not match match the actual tube type configuration SpO2 messages General SpO2 messages Message Possible cause Suggested action Alarm priority Sp02 not functional The Sp02 power on self test Internal hardware malfunction in Very low 044800 failed Sp02 module Replace the module Sp02 Module is The Sp02 module is rebooting Informational error The host software Very low rebooting 044900 is attempting to clear an error by rebooting the Sp02 module No action required Sp02 Module is The Sp02 module has stopped Informational error The host Very low rebooting 044901 sending data software is attempting to clear an error by rebooting the Sp02 module No action required Sp02 Module is Sp02 received a packet with ba
42. partners in care education services technical training html A CAUTION Unauthorized repairs will void the product warranty Qualified service personnel or a Welch Allyn Service Center should repair products out of warranty If you are advised to return a product to Welch Allyn for repair or routine maintenance schedule the repair with the service center nearest you Welch Allyn Technical Support If you have a problem with the device that you cannot resolve call the Welch Allyn Technical Support Center nearest you for assistance A representative will assist you in troubleshooting the problem and will make every effort to solve the problem over the phone potentially avoiding an unnecessary return If your product requires warranty extended warranty or non warranty repair service a Welch Allyn Technical Support representative will record all necessary information to issue an RMA number The support representative will provide you with the address of the Welch Allyn Service Center to send your device to Technical support is available during local business hours Returning products When returning a product to Welch Allyn for service ensure that you have the following information e Product name model number and serial number This information may be found on the product and serial number labels on the back housing 12 Overview Connex Spot Monitor im l A complete return shipping address
43. provided to he board is out of specification In his case the failure may be cleared underlying cause Is removed Second the board has an actual hardware failure and recovery is not possible It is recommended hat the Sp02 module be replaced and if problem is still present replace he monitor s main board Sp02 rebooting 043400 There is a problem with the Sp02 A malfunction is detected There are Very low Sensor ID wo possible causes of these his case ailures First the power provided to he board is out of specification In the failure may be cleared once the underlying cause is removed Second the board has an actual hardware failure and recovery is not possible It is recommended hat the Sp02 module be replaced and if problem is still present replace he monitor s main board Sp02 rebooting 043500 There is a problem with the Sp02 A malfunction is detected There are Very low thermistor wo possible causes of these ailures F he board his case irst the power provided to is out of specification In the failure may be cleared once the underlying cause is removed Second the board has an actual hardware failure and recovery is not possible It is recommended hat the Sp02 module be replaced and if problem is still present replace he monitor s main board Sp02 rebooting 043600 There is a problem with the Sp02 A malfunction is detected There are Very low LED current wo possible c
44. saving Clicking SAVE AND CONTINUE automatically moves you to the next step in that section of the Progress Summary When you reach the last step in a section cllicking SAVE AND CONTINUE returns you to the Progress Summary Repeat steps 7 through 9 until you configure each section When you are finished click List Configurations on the navigation bar to see your configuration file Install a configuration file To install a configuration file you must first download the configuration file to a USB flash drive If you have not done so already complete the steps in Download a configuration file to install on another device then complete the following steps 1 Insert the flash drive into the device which needs to have the configuration loaded onto it A pop up dialog appears listing the configuration file s on your flash drive Select the desired configuration file and touch Load Repeat this process on as many devices as you wish 92 Device configuration and setup Connex Spot Monitor 93 Functional verification and calibration overview Functional verification tests The functional verification tests help to confirm the proper operation of the device and its options The tests may also be useful as a diagnostic tool to help isolate a malfunction It is not necessary to disassemble the device to perform these tests For periodic service you can at a minimum perform the basic functional verification tests descr
45. sensor Replace the Sp02 sensor 040e00 Replace the Sp02 sensor 040f00 Possible cause The Sp02 cable is incompatible with the monitor The Sp02 cable is not recognized by the monitor The Sp02 cable is defective The Sp02 sensor is not connected to the monitor The Sp02 sensor has expired The Sp02 sensor is not recognized by the monitor The Sp02 sensor is not recognized The Sp02 sensor is defective Connex Spot Monitor Suggested action Replace the Sp02 cable If the problem is still present verify module functionality by replacing the sensor with an applicable Sp02 tester If the message persists replace the module Replace the Sp02 cable If the problem is still present verify module functionality by replacing the sensor with an applicable Sp02 ester If the message persists eplace the module Replace the Sp02 cable If the problem is still present verify module functionality by replacing the sensor with an applicable Sp02 ester If the message persists eplace the module Connect Sp02 sensor If the problem is still present replace the Sp02 cable If the problem is still present verify the module functionality by replacing the sensor with an applicable Sp02 tester If the message persists replace the module Replace Sp02 sensor If the problem is still present replace the Sp02 cable If the problem is still present verify the module functionality by replacing the sensor wi
46. the module state prohibits the request action he requested item is ot currently available ue to the module ate vaaz The factory settings and calibration information is corrupt Ho he user settings are corrupt Ho he calibration is not Set The error log is corrupt A hardware malfunction has been detected The module power rail is too low The module power rail is too high The reference voltage circuit was detected to be under voltage or unstable The ambient temperature is too high The ambient temperature is too low Suggested action Internal malfunction If the problem persists replace the module Internal malfunction If the problem persists replace the module Internal malfunction If the problem persists replace the module Internal malfunction If the problem persists replace the module Internal malfunction If the problem persists replace the module Internal malfunction If the problem persists replace the module Internal malfunction If the problem persists replace the module Internal malfunction If the problem persists replace the module Internal malfunction If the problem persists replace the module Internal malfunction If the problem persists replace the module Internal malfunction If the problem persists replace the module Internal malfunction If the problem persists replace the
47. the battery when storing the device for an extended amount of time Replace batteries that trigger a low battery status message when fully charged Do not use damaged or leaking batteries Store batteries with a 30 to 50 percent charge Store batteries within the temperature range indicated for each period o For storage less than 30 days Maintain temperature between 4 F and 122 F 20 C and 50 C o For storage between 30 days and 90 days Maintain temperature between 4 F and 104 F 20 C and 40 C o For storage more than 90 days up to 2 years Maintain temperature between 4 F and 95 F 20 C and 35 C Recycle batteries where ever possible In the United States call 1 877 723 1297 for information about recycling your Lithium ion battery or go to the Call2Recycle website at htto www call2recycle org for additional information When recycling is not an option dispose of batteries in an environmentally safe manner consistent with local regulations Factors affecting battery operating time The following table presents settings and conditions that affect the battery operating time and recommendations to maximize battery life Setting Condition Recommended setting Display brightness setting 5 Sleep mode setting 1 minute Automatic power down setting 15 minutes 18 Overview Connex Spot Monitor Controls indicators and connectors Note Your model might not contain all of these featu
48. this monitor If you select 1 Service manual Algorithm default Cuff inflation target 3 Doone of the following Specify advanced temperature settings Advanced settings 25 tube the device sets the algorithm to Step disabling other options Select the default algorithm used to determine NIBP measurements Enter a default cuff inflation pressure for each type of patient e To continue in Advanced settings touch another tab e To exit Advanced settings and return to the Home tab touch Exit In Advanced settings touch the Parameters gt Temperature tabs Specify settings Setting Unit of measure Display temperature conversion Do one of the following Action Description Select primary units of measure for the temperature display on the Home tab Enable to display primary units of measure and secondary units of measure for the temperature display on the Home tab e To continue in Advanced settings touch another tab e To exit Advanced settings and return to the Home tab touch Exit Specify advanced averaging interval settings Averaging intervals are available in the Office profile 1 2 3 In Advanced settings touch the Parameters gt Averaging tabs Specify settings Setting NIBP averaging program Readings to average Delay to start minutes Time between minutes Keep if or mmHg Summary display box Do one of the following Action Description Selec
49. 00 1A FA FF FC 00 WPA 2 Personal 1234567890ABCDEF1 23456 7890ABCDEF1234567890A BCDEF1234567890ABCDEF PEAP MSCHAPv2 vitalsigns password Yes OKC No Type 2 Auto Settings PAC provisioning field Active WEP Key number Network Connectivity Method Bluetooth Options Auto Manual 1 2 3 4 WEP Key 1 Alphanumeric entry 26 WEP Key 2 Alphanumeric entry 26 WEP Key 3 Alphanumeric entry 26 WEP Key 4 Alphanumeric entry 26 Host IP NRS DNS DHCP Host IP NRS DNS DHCP Selections Host IP address Port Network rendezvous service NRS IP address AE BEE PE HEH Port Network rendezvous service DNS name Port DHCP vendor class identifier Port NRS IP addresses multiple Appendix 133 Default value Auto 23456789 or m 23456789ABCDEF012345 6789 oO 23456789 or 23456789ABCDEF012345 6789 oO 23456789 or oO 23456789ABCDEF012345 6789 23456789 or s 23456789ABCDEF012345 6789 127 0 0 1 281 0 0 0 0 7711 WANRS 7711 welchallyn nrs 7711 Those network rendezvous service NRS IP addresses used by your organization 134 Appendix Settings Options MAC address for Bluetooth pairing Bluetooth configuration Yes No allowed Pairing new laptop allowed Yes No Name of device as shown is unique based on a paired laptop on serial Connex
50. 000 30 Single tube blood pressure hose 5 feet N A PC running Windows XP SP3 Windows 7 or Windows 8 web download Welch Allyn Service Tool welchallyn com en service support service center service tool html N A Blood Pressure Y tube Qty Component NIBP Masimo Sp02 Nonin Sp02 Nellcor Sp02 ellcor Sp02 SureTemp Thermometry Module NIBP NIBP NIBP Software updates NIBP 98 Functional verification and calibration overview Material no Description 620216 Fitting Y 1 8 X 1 8 X 1 8 NIBP test setup Connex Spot Monitor Qty Component 1 NIBP For the NIBP leak test overpressure test or accuracy check connect the test equipment shown below Connect the manifold to the volume repair fixture as indicated by the service tool or the test procedure No Item No 1 Test volume repair fixture with test manifold 4 bulb and valve 2 Pressure meter 5 3 Blood pressure Y tube 6 Create a blood pressure Y tube Item Device USB 2 0 5 pin type A to mini B cable PG The blood pressure Y tube is a piece of custom test equipment that connects the device to the test setup The Y tube is composed of a modified blood pressure hose and a Y type fitting Follow these instructions to create a Y tube 1 Cut a 4500 30 blood pressure hose approximately 6 inches from the connector that connects to the device 2 Split the end of the dual lumen hose to create two separate hoses
51. 50 mmHg 6 7 kPa Neonate 35 mmHg 4 7 kPa sys_dia_map 2 tubes mmHg SureBP 160 mmHg 21 3 kPa 140 mmHg 18 7 kPa 90 mmHg 12 0 kPa 130 Appendix Intervals Sp02 Connex Spot Monitor Settings Default value Maximum cycle pressure Adult Automatic Pediatric Automatic Settings Default value Time between each Automatic interval 15 minutes Intervals profile default intervals mode Automatic Office profile intervals mode Averaging fixed Selected interval parameter NIBP Automatic mode time interval 15 minutes Settings Default value Sp02 upper limit enabled Yes Upper limit Sp02 lower limit enabled Lower limit Default view Advanced Sp02 alarm condition delay SatSeconds Nellcor only Adult 100 Pediatric 100 Neonate 100 Yes Adult 90 Pediatric 90 Neonate 90 Sp02 10 seconds 25 seconds Service manual Temperature Settings Temperature upper limit enabled Upper limit Temperature lower limit enabled Lower limit Advanced Unit of measure Appendix 131 Default value No 101 F 38 3 C No 94 F 34 4 C F Fahrenheit Manual parameters Display temperature conversion Yes Default SureTemp Plus site Oral Braun antitheft time undocked before alarm 2 hours Braun temperature conversion enabled Yes Braun timer icon enabled Yes Braun technique compensation algorithm enabled Yes Braun F or C hardware switch enabled
52. 6 109 HTTP port 443 log xml zip txt tar gz tar seq wsf pim xml txt pdf 195 Service feature description Inbound Used by customers to receive software device firmware upgrades Outbound Used by customers to send device service information Used to activate the Service Tool and enable device feature licenses This IP address does NOT respond to ping Inbound Used by customers to receive software device firmware upgrades Outbound Used by customers to send device service information Used by Welch Allyn Service personnel to access a customer s machine with customer s consent permission to address device issues Used by customers to view the status of their devices and deploy firmware upgrades and device configurations The portal requires prior account setup
53. 89 17 v2 2 1 EN 301 489 17 v2 2 1 EN 62311 2008 EN 60950 1 Canada IC RSS 210 standard IC 3147A WB45NBT based on FCC testing Singapore Complies with IDS standard Protocols UDP DHCP TCP IP Data transfer UDP TCP IP protocols Output power 39 81mW typical country dependent Ancillary IEEE 802 11d 802 11 802 11h 802 111 802 1X standards 1One time passwords are not supported Channel restrictions in the 5 GHz band are determined by country To ensure compliance with local regulations be sure the correct country in which the access point is installed is selected This product can be used with the following restriction s Norway Does not apply for the geographical area within a radius of 20 km from the center of Ny Alesund France Outdoor use is limited to 10 mW EIRP within the band 2454 to 2483 5 MHz Note Effective Isotropic Radiated Power EIRP Note Some countries restrict the use of 5 GHz bands The 802 11a radio in the monitor uses only the channels indicated by the access point with which the radio associates The hospital IT department must configure access points to operate with approved domains Wireless radio security credentials The Newmar radio allows for the installation of OEM security credentials and a set of customer security credentials Use the Welch Allyn Service Tool to install server certificates to the device File Format Customer file name CA certificate chain PEM cacert pem Client
54. A Clinician ID is required to save data Suggested action Information status message to dismiss Information status message to dismiss Information status message to dismiss Information status message to dismiss Information status message to dismiss Information status message to dismiss Information status message to dismiss Press OK button to dismiss Press OK button to dismiss Information status message to dismiss ormation sta o dismiss 3 us message ormation sta o dismiss 3 us message ormation sta o dismiss us message ormation sta o dismiss us message nformation sta o dismiss us message Appendix press OK button press OK button press OK button press OK button press OK button press OK button press OK button press OK button press OK button press OK button press OK button press OK button press OK button 175 Alarm priority Information Information Information Information Information Information Information Very low Very low Information nformation nformation nformation nformation nformation 176 Appendix Message Possible cause Clinician ID required to start intervals A Clinician ID is required to start intervals Patient ID required to A Patient ID match is required to save data save data Patien
55. Appendix 177 Alarm priority Very low Very low Very low Very low Very low Very low Very low Very low Very low Very low Very low Very low 178 Appendix Message Radio not functional 350011 Invalid radio configuration Reconfigure and try again 350012 Invalid radio configuration Reconfigure and try again 350013 Invalid radio configuration Reconfigure and try again 350014 Radio not functional 350015 Radio not functional 350016 Radio not functional 350017 Invalid radio configuration Reconfigure and try again 350018 Invalid radio configuration Reconfigure and try again 350019 Radio not functional 35001e Radio not functional 35001f Possible cause Unknown interface There is a software communication issue between the host and the radio Invalid WEP key length WEP keys should be 10 or 26 characters long Not in EAP mode There is an internal software error on the monitor attempt to configure settings that don t apply in current authentication mode on radio Invalid inner EAP method There is an internal software error on the monitor attempt to configure settings that don t apply in current authentication mode on radio Out of memory There is an internal software error on the radio Invalid log level There is a software communication issue on the radio Certificate path too long There is an internal software error on the radio
56. Connex Spot Monitor PEEL a x fee I ss Service manual Software version 1 X WelchAllyn Advancing Frontline Care 2015 Welch Allyn All rights are reserved To support the intended use of the product described in this publication the purchaser of the product is permitted to copy this publication for internal distribution only from the media provided by Welch Allyn No other use reproduction or distribution of this publication or any part of it is permitted without written permission from Welch Allyn Welch Allyn assumes no responsibility for any injury to anyone or for any illegal or improper use of the product that may result from failure to use this product in accordance with the instructions cautions warnings or statement of intended use published in this manual Welch Allyn Connex SureTemp FlexiPort and SureBP are registered trademarks of Welch Allyn Eco Cuff is a trademark of Welch Allyn LNCS ReSposable and Rainbow are trademarks of and SET LNOP and Masimo are registered trademarks of Masimo Corporation Possession or purchase of a Masimo SpO2 equipped device does not convey any express or implied license to use the device with unauthorized sensors or cables which would alone or in combination with this device fall within the scope of one or more of the patents relating to this device For Masimo patent information please visit www masimo com patents htm Nellc
57. M work surface from the Stand ccccccceccceeceeecsssteeeeeeeeeeaaaes 73 Remove the APM work surface battery cceceeccceecceeceeeeeessssseeeeeeeeeeenesaaees 74 MS Geccscieta tens fe EEA E TESIEN A nytt EET ce eateries E 77 Field replaceable units atch dies evtcecse vedi eae sD Nadaeedece eee coeapavens 79 Service kitS OVEIVIGW lt 2 csecnssadceusessdsndeacesssdscdessevnadesiudunvansestiacnvinndesudncuerespiedeubes 79 Cleaning TEQuireMeENts ssceacseaczesesncscacsraedsosazesanessesedaanasaadgrenniassianndenizaest 83 Prepare to clean the equipment cceccececeeecceeceeceeceeeeeeeeeeetectentecneaeeeeeeeeeentees 84 Remove liquid spills from the MONItOF sssrin ecca eiae 85 Clean the equipment sti sects n ident Mada a Ge A 85 Dry the SQUIPIMEN Eas resse n a ea tee ewes ea cas wing eee da olen EEEE os 85 STORE the deyidE oe na aaa oe a A ES R E E R 86 Cieanng ACCESSO ES ensar p e aaae e e ae 86 Clean the Braun ThermoScan PRO 6000 Contacts c cccccccecccccssesseeeeeeeeeeeenes 86 Decontamination and cleaning requirements for returns cccccececsteeeeeeeetees 87 Device configuration and setup ccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 89 Configuration Overview see ae eare taera A R E Aarra A E EAA EERE ERAEN 89 Functional verification and calibration Overview cccccsseeeeeeeeeees 93 Functional verifica on TESTS errire E E ah dededeeanaealede 93 Basie fUNCTIONAal VENITIGATON asrine a i AEE O OET O AAE 97
58. Make sure not to puncture either hose 3 Insert one end of the Y type fitting into each end of the hose Service manual Functional verification and calibration overview 99 NIBP tests For the NIBP leak test overpressure test or accuracy check connect the test equipment according to the test setup diagram for your configuration presented earlier in this section Connect the manifold to the volume repair fixture as indicated by the service tool or the test procedure NIBP leak test Standard unlicensed edition The NIBP leak test is performed automatically using the service tool The leak test pressurizes the system with a start pressure P of 250 mmHg 10 mmHg After 15 seconds T the end pressure Pe is measured The leak rate is calculated using the formula L Ps Pe Ty The test fails if the leak rate exceeds 5 mmHg in 15 seconds Perform an NIBP leak test 1 Set up the test equipment 2 Launch the service tool on the PC 3 If the simplified interface is active choose the Service option 4 Log on with your user ID and password or with ADMIN as the user ID and leave the password field blank 5 Power on the device 6 Select the device you want to test from the device list 7 Click NIBP Sensor under the Device Information tab 8 Click Leak Test in the NIBP Sensor pane on the right side of the window 9 Follow the prompts until the test completes 10 Click Close 11 To view the results open the ac
59. NS to retrieve the NRS IP address In the Hostname field enter the DNS name In the NRS Service Port entry field enter the port number The range of entry is 0 to 65535 Note The DNS option is only available in the following conditions e The version of the installed radio is 3 00 02 or greater e The radio is disabled e No radio is installed Enable the device to connect to a Network Rendezvous Service NRS by entering a port number and then connecting at a provided IP address In the NRS Port entry field enter the port number The range of entry is 0 to 65535 After successfully connecting to the server the NRS IP addresses and the Vendor class identifier appear onscreen e To continue in Advanced settings touch another tab e To exit Advanced settings and return to the Home tab touch Exit Specify Bluetooth settings This task is applicable only to monitors that have a Bluetooth radio installed Devices can be configured with a wireless or a Bluetooth radio In Advanced settings touch the Network gt Bluetooth tabs 2 Specify settings Setting Allow Bluetooth configuration Device name 3 Doone of the following Action Description Enable the device to connect to a host or other server with the Bluetooth radio Enter the 8 character device name e To continue in Advanced settings touch another tab e To exit Advanced settings and return to the Home tab touch Exit Service manual Service tab
60. ROM checksum error on NIBP Units internal configuration was corrupted zZ BP command not implemented zZ BP wrong data count zZ BP data range error zZ BP no POST error to clear zZ BP cannot clear this POST error NIBP command not command type NIBP communication timeout NIBP response header wrong zZ BP response checksum wrong Too much NIBP data was received NIBP FPROM erase error NIBP FPROM programming error Suggested action Internal malfunction If the problem persists replace the module Internal malfunction If the problem persists replace the module The transducer are above 5 mmHg and the difference in pressure is greater than 40 mmHg Check cuff for pinched or obstructed tubing If the problem persists replace the module Calibrate the NIBP module If the problem persists replace the module nternal malfunction If the problem persists replace the module nternal malfunction If the problem persists replace the module nternal malfunction If the problem persists replace the module nternal malfunction If the problem persists replace the module nternal malfunction If the problem persists replace the module nternal malfunction If the problem persists replace the module nternal malfunction If the problem persists replace the module nternal malfunction If the problem persists replace the module nternal malfunction If the probl
61. Safety 7 Remove static sensitive components and assemblies from their static shielding bags only at static safe workstations a properly grounded table and grounded floor mat and only when you are wearing a grounded wrist strap with a resistor of at least 1 megohm in series or other grounding device Use only grounded tools when inserting adjusting or removing static sensitive components and assemblies Remove or insert static sensitive components and assemblies only with monitor power turned off Insert and seal static sensitive components and assemblies into their original static shielding bags before removing them from static protected areas Always test your ground strap bench mat conductive work surface and ground cord before removing components and assemblies from their protective bags and before beginning any disassembly or assembly procedures 8 Safety Connex Spot Monitor Overview Purpose and scope This service manual is a reference for periodic preventive maintenance and corrective service procedures for the Welch Allyn Connex Spot Monitor It is intended for use only by trained and qualified service personnel Corrective service is supported to the level of field replaceable units These include circuit board assemblies and some subassemblies case parts and other parts A WARNING When performing a service procedure follow the instructions exactly as presented in this manual Failure to do so could dama
62. Sp02 tester If the message persists replace the module Replace Sp02 sensor If the problem Very low is still present replace the Sp02 cable If the problem is still present verify the module functionality by replacing the sensor with an applicable Sp02 tester If the message persists replace the module 158 Appendix Message Possible cause Sp02 initializing 041600 None Searching for pulse signal 041800 Sp02 pulse search Low perfusion index Clear to retry 041400 There is marginal Sp02 pulse quality or artifact Demo Mode active Restart the device 041b00 The Sp02 parameter is in demo mode Sensor not connected Clear to retry 041c00 Check the Sp02 sensor connection Sp02 not functional 041d00 There is an Sp02 raw queue overrun Sp02 rebooting 04ef00 There is an Sp02 raw queue overrun Sp02 rebooting 041f00 There is an Sp02 hardware failure Connex Spot Monitor Suggested action Alarm priority None Very low Pulse search is part of normal operation and does not have an associated corrective action High Reapply the sensor to the patient If Very low the problem is still present replace the Sp02 sensor If the problem is still present replace the cable If the problem is still present verify module functionality by replacing the sensor with an applicable Sp02 tester If the message persists replace the module None Very low Check the sensor and ca
63. This section applies only to devices with a Classic MS3 stand Remove the power supply from the MS3 stand Before removing the power supply power down the monitor disconnect the power cable from the monitor and disconnect the power cord from the wall 1 With one hand holding the power supply remove the 2 Phillips screws inside the basket that hold the power supply in place and put them aside Note Save the screws for reassembly 2 Pull the power supply down and away from the stand Reassembly notes Kit item e 7000 PS Connex Spot 35 Watt Power Supply Note Reassembly is the reverse of disassembly but you need to thread the power cable through one of the spaces next to the pole to reach the monitor 78 Disassembly and repair Connex Spot Monitor 79 Field replaceable units This listing includes only field replaceable service parts Product accessories including patient sensors probes cables batteries probe covers and other consumable items are listed separately in the accessories list in the Appendix of the Directions for use or at http Awww welchallyn com en products categories patient monitoring vital signs devices connex spot monitor parts and accessories html This section begins with a list of service kits followed by an illustration of the entire device Repair parts kits can be purchased through Welch Allyn sales channels Note Welch Allyn may limit availability of certain parts to Auth
64. able Sp02 tester If the message persists replace the module Very low This error indicates a bug in the main Very low board software Call for service 1Pulse search is a normal part of operation and does not have an associated corrective action Nonin messages Message Possible cause Sensor not connected Clear to retry 040100 The Sp02 sensor is not connected Searching for pulse None signal 040200 Sp02 interference detected Clear to retry 040400 The Sp02 interference detected Suggested action Alarm priority Connect SpO2 sensor if the problem Very low is still present replace the Sp02 cable If the problem is still present verify the module functionality by replacing the sensor with an applicable Sp02 tester If the message persists replace the module None High Reapply the sensor to the patient If Very low the problem is still present replace the Sp02 Sensor If the problem is still present replace the cable If the problem is still present verify module functionality by replacing the 166 Appendix Message Low Sp02 perfusion index Clear to retry 040500 artifact Possible cause Sp02 marginal pulse quality or Connex Spot Monitor Suggested action Alarm priority sensor with an applicable Sp02 tester If the message persists replace the module Reapply the sensor to the patient If Very low the problem is still present replace the Sp02 Sensor If the pr
65. al step of the software upgrade the device rolls the previous firmware package to a secondary image and identifies the newly installed firmware as its primary image This structure allows rollback to previous versions as needed For example if you performed a software upgrade and then determined that it didn t meet your expectations or conform to your workflow you can execute a software rollback in seconds and limit device downtime To roll back your software follow these steps Connect the device to your laptop and open the Welch Allyn Service Tool Click the Configure tab In the Current settings window click Change Click the Device Software Rollback tab Click Rollback 6 In the Confirm Device Software Rollback dialog click Yes to confirm OU See GANS In addition because the software upgrade is already loaded on your device you can use the rollback capability at a later time to implement the upgrade and complete the associated setup activities Follow the same steps presented above to activate the new firmware 118 Options and upgrades Connex Spot Monitor Partners in Care service and support agreements Comprehensive support agreements Material no Item S1 CSM CSM Comprehensive partnership program 1 year S1 CSM 2 CSM Comprehensive partnership program 2 years S1 CSM 5 CSM Comprehensive partnership program 5 years S1 CSM C CSM Comprehensive partnership program 1 years Calibratio
66. al verification and calibration overview 111 Option 2 Configurations without Accessory Power Management APM i Item Material No No 1 Varies 2 A 3 A 4 A 5 A 6 N A San a gt NIBP lt gt i a gt Description Connex Spot Monitor Wireless router a b g or equivalent Ethernet cable Ethernet cable PC running the Welch Allyn Service Tool on Windows XP SP3 Windows 7 or Windows 8 Masimo Sp02 simulator Qty Required Welch Optional Welch Allyn purchase Allyn purchase see Notes 112 Functional verification and calibration overview Item Material Description Nellcor Sp02 simulator SRC MAX Nellcor Sp02 extension cable Nonin Sp02 simulator APM configurations with Accessory Power Management Power supply configurations with no Service test box Micro USB cable Pressure meter Test volume repair fixture 113670 with test manifold bulb and valve Blood pressure Y tube Tester calibration 9600 Plus SureTemp Cal key assembly M690 692 Qty Connex Spot Monitor Required Welch Optional Welch Allyn purchase Allyn purchase see Notes X X X X X X See instructions for creating the Y tube in the Basic functional verification section X All items listed in this table are required to complete a full functional verification and calibration If Welch Allyn does not make an item available for purchase you must provide i
67. all be less than 500 pA from EP stud to mains Line and Neutral pins of the IEC power connector Insulation resistance Dielectric strength shall be 500 V DC EP stud to IEC mains Line and Neutral pins of the IEC power connector and insulation resistance is measured To locate the equipotential terminal see Controls indicators and connectors Perform this test only if there is a reason to doubt the integrity of the electrical insulation e g multiple trips of a residual current device or liquid ingress of a saline solution If you determine this test should be performed return the device to Welch Allyn for service Ground stud connector The Connex Spot Monitor and the APM work surface are equipped with a ground stud equipotential terminal for electrical safety testing and to connect a potential equalization conductor To ensure use of the proper connector for safety testing the ground studs are recessed into the device and APM work surface housings Do not use alligator style clamps or connectors The mating electrical connector requires self assembly by crimping it to appropriate connecting leads The mating connector Type POAG KBT6DIN order number 15 0010 consists of the right angled socket and insulator as shown in the next figure You can purchase the mating connector and the crimping pliers from the manufacturer Multi Contact http www multi contact com Easy Service manual Functi
68. and try again 35000c Invalid radio configuration Reconfigure and try again 35000d Radio not functional 35000e Radio not functional 35000f Radio not functional 350010 Possible cause Unsupported operating system There is an internal software error on the radio Unknown There is an internal software error on the radio Invalid authentication There is an internal software error on the radio Unknown SDC Error There is an internal software error on the radio Invalid SDC configuration There is an internal software error on the radio Invalid SDC profile There is an internal software error on the radio Invalid SDC WEP type There is an internal software error on the monitor Attempt to configure settings th authentication mode on radio Invalid SDC EAP type There is an internal software error on the monitor attempt to configure settings th authentication mode on radio feb Invalid SDC parameter The Laird SDK rejects a parameter being configured Unrecognized There is a version compatibility error if the radio or the monitor adds new features and software upgrade of the radio fails after the monitor successfully updates No statistics file There is an internal software error on the radio indicating a Linux kernel error Missing interface There is an internal software error on the radio indicating a Linux kernel error or failure to init
69. assembly notes Kit item e 105943 APM work surface Note Reassembly is the not the reverse of disassembly 74 Disassembly and repair Connex Spot Monitor Attach the APM work surface to the stand 1 Take the 4 screws used to attach the APM work surface to the stand and partially screw them into the APM work surface with your fingers Do not tighten 2 Lower the screws into the stand bracket keyholes 3 Slide the APM work surface backward on the stand bracket 4 Tighten the 4 screws using a 3mm hex key 5 Insert the battery Remove the APM work surface battery Before removing the APM work surface battery power down the monitor and disconnect the power cord from the wall Note You do not have to remove the APM work surface from the stand to remove the APM work surface battery Service manual Disassembly and repair 75 1 Loosen the captive screw on the bottom of the APM work surface that secures the battery door 2 Remove the battery door and put it aside SS 4G 3 Gently lift the latch with one hand and pull the tab on the top of the battery with your other hand to remove the battery from its slot 76 Disassembly and repair Reassembly notes Kit items e Batt99 9 cell Lithium ion battery single pack e 105972 APM work surface battery door if needed Note Reassembly is the reverse of disassembly Connex Spot Monitor Service manual Disassembly and repair 77 MS3
70. association Ensure the access point is still powered Very low communications Radio on and in range out of network range 350400 Radio not functional POST failure Power cycle the device and re enable the Very low 350500 radio If the problem persists replace the radio Radio software upgrade The radio software upgrade failed Restart the monitor Information failed 350600 Certificate load The radio customer certificate was None Information successful successfully loaded from the host Certificate load failed The radio customer certificate was Try again Information not loaded Alarm Message Possible cause Suggested action priority Unable to obtain wired No wired connection Verify DHCP functionality and configuration Very low device IP address 210000 182 Appendix Connex Spot Monitor Alarm Message Possible cause Suggested action priority Network not found Lost ethernet DHCP address Check wired connection into device then Very low check network cable verifiy DHCP functionality and configuration connection 210100 Unable to communicate Cannot communicate with NRS Verfiy NRS IP configuration and functionality Very low with NRS 360000 Communication error Communication timeout failure Verify the external host services are loaded Very low with host 140000 with external Host and started on the server If the problem persists check for available software upgrades of the monitor or the system Data rejected CRC The
71. ate and apply it If still present replace the radio Check the radio configuration If the problem is still present reset the radio to factory defaults If the problem persists check for software update and apply it If still present replace the radio Check for a software update and apply it If still present replace the radio Check for a software update and apply it If still present replace the radio Check for a software update and apply it If still present replace the radio Check the radio configuration If the problem is still present reset the radio to factory defaults If the problem persists check for software update and apply it If still present replace the radio Check for a software update and apply it If still present replace the radio Appendix 179 Alarm priority Very low Very low Very low Very low Very low Very low Very low Very low Very low Very low Very low Very low 180 Appendix Message Radio not functional 350034 Invalid radio configuration Reconfigure and try again 350035 Radio not functional 350036 Radio not functional 350037 Radio not functional 350038 Radio not functional 350039 Invalid radio configuration Reconfigure and try again 35003c Radio not functional 35003d Radio not functional 35003e Radio not functional 35003f Radio not functional 350041 In m Possible c
72. ause Missing PAC file There is a misconfiguration of the radio configured for EAP FAST and a misconfiguration of the radio configured for EAP FAST and is incorrect valid BSSID format There was an internal software error on the radio related to AP scan feature ay not occur with current Laird software Unknown certificate ID There is an internal software error on the monitor attempt to query a certificate status for a certificate that does not exist Certificate information absent The device queries certificate status for a certificate that isn t installed on the radio Invalid sequence number The device queries certificate status fragment that does not exist CCKM not allowed There is an attempt to use CCKM when not in WPA Personal or WPA2 Enterprise modes Send failure The radio failed to manual PAC but none supplied Invalid PAC file password There is manual PAC but password for PAC send a message to the host Unable to store global configuration settings to the backup file Configuration hookup There is an internal software error on the radio Unable to configure DHCP 60 on the radio Connex Spot Monitor Alarm Suggested action priority Check the radio configuration If the Very low problem is still present reset the radio to factory defaults If the problem persists check for software update and apply it If still present replace the radio Ch
73. auses of these ailures Fi is not poss and if prob he board i his case the failure may be cleared once the underlying cause is emoved Second the board has an actual hardware failure and recovery rst the power provided to s out of specification In ible It is recommended hat the Sp02 module be replaced lem is still present replace he monitor s main board 164 Appendix Connex Spot Monitor Message Possible cause Suggested action Alarm priority Sp02 rebooting 043700 There is a problem with the Sp02 A malfunction is detected There are Very low preamp two possible causes of these failures First the power provided to the board is out of specification In this case the failure may be cleared once the underlying cause is removed Second the board has an actual hardware failure and recovery is not possible It is recommended that the Sp02 module be replaced and if problem is still present replace the monitor s main board Sp02 rebooting 044200 The Sp02 module received a bad There is an internal software Very low packet malfunction in the main PCBA Update the software If the problem persists replace the module Sp02 rebooting 044300 The Sp02 module received an There is an internal software Very low invalid command malfunction in the main PCBA Update the software If the problem persists replace the module Sp02 rebooting 044400 The Sp02 module received a There is an internal softwar
74. ble connection If the problem is still present replace the Sp02 sensor If the problem is still present replace the cable If the problem is still present verify the module functionality by replacing the sensor with an applicable Sp02 tester If the message persists replace the module Very low A malfunction is detected There are Very low wo possible causes of these ailures First the power provided to he board is out of specification In his case the failure may be cleared once the underlying cause is emoved Second the board has an actual hardware failure and recovery is not possible It is recommended hat the Sp02 module be replaced and if problem is still present replace he monitor s main board A malfunction is detected There are wo possible causes of these ailures First the power provided to he board is out of specification In his case the failure may be cleared once the underlying cause is removed Second the board has an actual hardware failure and recovery is not possible It is recommended that the Sp02 module be replaced and if problem is still present replace the monitor s main board Very low A malfunction is detected There are two possible causes of these failures First the power provided to Very low Service manual Message Possible cause Sp02 rebooting 042000 There is an Sp02 MCU failure Appendix 159 Suggested action Alarm priority he board is out of specification In h
75. cal 1 Service messages aka local 2 Engineering messages aka local 3 Not Used aka local 4 Not Used aka local 5 Not Used aka local 6 Not Used aka local 7 138 Appendix Connex Spot Monitor To obtain the severity number subtract the facility times 8 value from the PRI value The severity number is one of the following Severity Number Severity Name Description 0 EMERG A panic condition 1 ALERT A condition that should be corrected immediately 2 CRITICAL Critical conditions such as hard device errors 3 ERROR Error messages 4 WARNING Warning messages 5 NOTICE Conditions that are not errors but may require attention 6 INFO Information messages 7 DEBUG Debug messages Sample calculation interpretation For each of the sample error logs presented we can determine the following lt 13 gt 2014 09 26T12 18 45 000 00 00 wa_nibpd 1326 NibpManualBpCancelState gt Enter lt PRI gt 13 ISODATE 2014 09 26112 18 45 000 00 00 MSGHDR wa_nibpd 1326 MSG NibpManualBpCancelState Facility lt PRI gt 8 13 8 1 625 1 when rounded down User level messages Severity lt PRI gt Facility x 8 13 1 x 8 13 8 5 NOTICE lt 150 gt 2014 09 08T05 55 00 000 00 00 wa_spo2nonind 1521 SPO2 sensor not connected lt PRI gt 150 ISODATE 2014 09 08T05 55 00 000 00 00 MSGHDR wa_spo2nonind 1521 MSG Code 1 SPO2 sensor not connected Facility lt PRI gt
76. cert key PKCS 12 client p12 or or PEM client pem EAP FAST PAC file Proprietary pacfile pac EAP FAST password Plain text pacpassword 1 You must enter the customer file names exactly to install server certificates to your device Service manual Bluetooth module Category Wireless specification Host interface Operational modes EEPROM Coexistence Supply voltage Power consumption Antenna option Physical Environmental Miscellaneous Approvals Feature Bluetooth Frequency aximum transmit power Receive sensitivity Range Data rates USB GPIO HCI HID proxy mode 2 wire 802 11 WiFi Supply Current Internal Dimensions Operating Storage Lead free Warranty Bluetooth FCC IC CE Appendix 125 Implementation 2 1 EDR 2 402 2 480 GHz Class 1 8 dBm from antenna 89 dBm Circa 100 meters Up to 3 Mbps over the air Full speed USB 2 0 Four configurable lines 1 8V 3 3V configurable by VDD_PADS Host Controller Interface over USB Human Interface Device 64K bits Three wire CSR schemes supported Unity 3 Unity 3e and Unity 5V 10 Idle mode 5 mA File transfer 58 mA Multilayer ceramic antenna with up to 41 efficiency 8 5 x 13 x 1 6 mm BT800 module 16 x 43 x 11 BT820 USB dongle 30 C to 85 C 40 C to 85 C Lead free and RoHS compliant 1 year Controller subsystem approved All BT800 series 126 Appendix Facto
77. ch Allyn Service Tool Installation and Configuration Guide e To use the Standard unlicensed edition to test the NIBP module follow the instructions in this service manual e For instructions on using the Gold edition see the service tool help files 94 Functional verification and calibration overview Connex Spot Monitor Standard unlicensed edition service tool tests performed The service tool performs the following functions on the host device and installed options Test Reads firmware Firmware upgrade Leak test Accuracy test NIBP Overpressure test Charge LED Bin light Description Displ ays the firmware version Loads the latest firmware into the module Verifies leaks using 100 cc volume Chec s the accuracy of transducers across the pressure range Verifi and n Verifi Verifi es the maximum cuff pressure for adults eonates es the LED es on off light Gold edition service tool tests performed The service tool tests the host device and installed options as listed in the following table Test POST Firmware version Firmware upgrade Leak AD noise Calibration Accuracy NIBP Dump Pump inflation Overpressure Description Perfo rms the power on self test POST Checks the firmware version Loads the latest firmware into the module Verifi Chec Calib Chec press Chec Verifi es leaks using 100 cc volume s noise on the pr
78. create friction between the contacts To remove a pressure connector grasp each connector mating half and pull the halves apart A CAUTION Do not use excessive force to disconnect the connector Excessive force may result in pulling the mounted connector off the circuit board To connect a friction connector grasp each connector mating half and insert one half into the other 40 Disassembly and repair Connex Spot Monitor ZIF zero insertion force The device uses flex cables and ZIF flex cable connectors Flex cables and ZIF connectors require special care when handling ZIF connectors use a sliding outer piece that latches and unlatches to secure and release the flex cable ZIF cables cannot be successfully connected or disconnected without properly unlatching and latching the sliding outer piece A CAUTION Do not use excessive force when releasing pressure on the connector Excessive force may result in breaking the sliding outer piece To remove a ZIF connector A CAUTION Remove a flex cable only after the ZIF latch is open 1 Using a suitable tool for example a paper clip small flat head screwdriver or needle nose pliers slide the latching piece of the connector away from the connector body 2 Remove the cable To connect a ZIF connector 1 Slide the latching piece of the connector away from the connector body 2 Insert the flex cable into the connector This may require using a suitable tool to
79. ct more specific EAP settings Inner EAP Setting PAC Provisioning Update radio Touch Update radio to activate all new radio settings not selected previously Touch OK in the confirmation popup Note None of the changed radio settings take effect until you touch Update radio 4 Doone of the following e To continue in Advanced settings touch another tab e To exit Advanced settings and return to the Home tab touch Exit Specify server settings 1 In Advanced settings touch the Network gt Server tabs 2 Select the method used to identify the IP address of the server with which the device will communicate 28 Advanced settings 3 Specify settings Setting Network connectivity method Host IP NRS DNS DHCP 4 Doone of the following Connex Spot Monitor Action Description Select the preferred method to connect to the server Enable the device to connect to a host or other server at ixed IP address In the IP address entry field enter the IP address In the Port entry field and enter the port number The range of entry is 0 to 65535 feb Enable the device to connect to a Network Rendezvous Service NRS at a fixed IP address In the IP address ntry field enter the IP address In the Port entry field and enter the port number The range of entry is 0 to 65535 oO Enable the device to connect to a Network Rendezvous Service NRS by entering a hostname to be sent to a Domain Name Server D
80. ctions referred to as work orders that are waiting for you to perform on your maintained devices Work orders may include periodic calibrations upgrades or license installations Schedule periodic maintenance You can use the service tool to set the service interval for each maintained device View and save logs You can download and save log files from the device for analysis to help diagnose and identify reported issues Create user accounts Administrators can create user accounts and set permission levels to control access to the features allowing one group to perform administrative tasks and another to perform service tasks Restricting access prevents the service tool from being used to make unauthorized changes on a connected device Perform functional verification and calibration The service tool can check any device requiring calibration and if necessary calibrate the device to match the design specifications This feature is not supported for all products and requires the service tool Gold edition for each supported product Recover devices In the rare case where a device can no longer boot because of corrupted firmware the service tool can connect the device to Welch Allyn Technical Support to reinstall the firmware 16 Overview Connex Spot Monitor e Extensible The service tool software accepts new plug ins to support future Welch Allyn products Some of these features are enabled for any user Standard unlice
81. d The hardware or software between the Host and the Ethernet module is incompatible The monitor lost communication with the network or a timing issue occurred during the upgrade The Ethernet module malfunctioned The main board malfunctioned Incorrect cuff size improperly placed cuff or incompatible cuff Patient s arm is not positioned properly or moves during blood pressure cycle Blood pressure cuff is placed over clothing The patient is experiencing arrhythmia Connex Spot Monitor Suggested action Perform an Ethernet functional check Update the software Replace the main board Perform an Ethernet functional check Replace the main board Update the software Replace the main board Retry software update Replace the main board Retry software update Replace the main board Update the software Replace the main board Update the software Replace the main board Determine correct cuff size by measuring patient s arm circumference midway between the elbow and the shoulder Then use a properly sized cuff Use reference markings on the cuff to place it properly Use only Welch Allyn cuffs Ensure patient s arm is resting on a surface at heart level Keep arm still to reduce artifact Take blood pressure on a bare arm Check for regularity of heart rate palpate pulse or check device Service manual Symptom Possible cause There is a leak in the pneumatic
82. d Informational error The host has Very low rebooting 044902 CRC from module recieved a packet with bad CRC from the Sp02 module The packet in question is ignored No action Masimo messages required Sp02 Module is The Sp02 power on self test Internal hardware malfunction in Very low rebooting 044903 failed Sp02 module Replace the module Sp02 Module is The Sp02 power on self test Internal hardware malfunction in Very low rebooting 044904 timed out Sp02 module Replace the module Message Possible cause Suggested action Alarm priority Sensor not connected The Sp02 cable is not connected Connect SpO2 cable If the problem Very low Clear to retry 040600 is still present replace the Sp02 sensor If the problem is still present verify the module functionality by replacing the sensor with an applicable Sp02 tester If the message persists replace the module Replace the Sp02 cable The Sp02 cable life has expired Replace the Sp02 cable If the Very low 040700 problem is still present verify module functionality by replacing the sensor with an applicable Sp02 tester If the message persists replace the module 156 Appendix Message Replace the Sp02 cable 040800 Replace the Sp02 cable 040900 Replace the Sp02 cable 040a00 Sensor not connected Clear to retry 040b00 The sensor has expired Replace the Sp02 sensor 040c00 Incompatible sensor Replace the Sp02 sensor 040d00 Incompatible
83. d connectors 21 APM This section applies only to devices with an Accessory Power Management APM stand The APM is an accessory stand with work surface power supply for enhanced device run time and organizational bins to arrange sensors and cables for available parameters Front Top Left view a No Feature Description 1 Battery compartment behind cover Houses the battery 2 Battery charge status indicator Indicates charge level of battery 3 Light power switch Powers light under APM work surface 22 Controls indicators and connectors Back Bottom Right view Connex Spot Monitor Feature Printer port USB ports 2 USB cable APM power cable Power connection Ground lug equipotential terminal Recess for mounting Battery cover screw APM light Description Con Con Con Con nec nec nec nec s a printer future use optional accessories s APM work surface to monitor s APM work surface to monitor Provides an external AC power connection Provided for electrical safety testing and for connecting a potential equalization conductor Secures the APM work surface when it is mounted on the APM stand with 4 screws Secures the APM work surface battery cover llluminates accessory bins and path for APM stand 23 Advanced settings Advanced settings provide access to device settings and service menu information with an access code This section cover
84. d settings and return to the Home tab touch Exit Network tab Specify radio settings This task is applicable only to monitors that have a wireless radio installed Devices can be configured with a wireless or a Bluetooth radio In Advanced settings touch the Network gt Radio tabs 2 Specify settings Setting Enable radio ESSID Radio mode Dynamic Frequency Selection Enable radio alarms Roaming Update radio 3 Doone of the following Action Description Enable the radio for WiFi communications When disabled the radio is not available Enter the service set identifier SSID for the enterprise Enter a maximum of 16 characters Select the radio band Enable to allow the site to transmit data on changing frequencies for added security This option applies most frequently to military or government enterprises Activate radio network alarms when an wireless dropout alarm condition occurs When disabled radio network alarms are not available Select the type of roaming only available with WPA WPAZ Enterprise Touch Update radio to activate all new radio settings not selected previously Touch OK in the confirmation popup Note None of the changed radio settings take effect until you touch Update radio e To continue in Advanced settings touch another tab e To exit Advanced settings and return to the Home tab touch Exit Service manual Advanced settings 27 Specify security settings
85. ded to he board is out of specification In his case the failure may be cleared once the underlying cause is removed Second the board has an actual hardware failure and recovery is not possible It is recommended hat the Sp02 module be replaced and if problem is still present replace he monitor s main board Sp02 rebooting 042600 There is an Sp02 database failure A malfunction is detected There are Very low wo possible causes of these ailures First the power provided to he board is out of specification In his case the failure may be cleared once the underlying cause is removed Second the board has an actual hardware failure and recovery is not possible It is recommended hat the Sp02 module be replaced and if problem is still present replace he monitor s main board Sp02 rebooting 042700 There is an invalid Sp02 flash A malfunction is detected There are Very low memory device wo possible causes of these ailures First the power provided to he board is out of specification In his case the failure may be cleared once the underlying cause is emoved Second the board has an actual hardware failure and recovery is not possible It is recommended hat the Sp02 module be replaced and if problem is still present replace he monitor s main board Sp02 rebooting 042800 There is a problem with the Sp02 A malfunction is detected There are Very low analog ground wo possible causes of these ailures First the power p
86. dix 157 Suggested action Alarm priority replacing the sensor with an applicable Sp02 tester If the message persists replace the module Check the sensor and cable connection If the problem is still present replace the Sp02 sensor If the problem is still present replace the cable If the problem is still present verify the module functionality by replacing the sensor with an applicable Sp02 tester If the message persists replace the module Very low Connect Sp02 sensor If the problem Very low is still present replace the Sp02 cable If the problem is still present verify the module functionality by replacing the sensor with an applicable Sp02 tester If the message persists replace the module Replace Sp02 sensor If the problem Very low is still present replace the Sp02 cable If the problem is still present verify the module functionality by replacing the sensor with an applicable Sp02 tester If the message persists replace the module Replace Sp02 sensor If the problem Very low is still present replace the Sp02 cable If the problem is still present verify the module functionality by replacing the sensor with an applicable Sp02 tester If the message persists replace the module Replace Sp02 sensor If the problem Very low is still present replace the Sp02 cable If the problem is still present verify the module functionality by replacing the sensor with an applicable
87. e The monitor lost communication with the network or a timing issue occurred during the upgrade Connex Spot Monitor Suggested action Perform NIBP functional checks Perform NIBP calibration checks Replace the pump assembly Replace the main board Update the software Perform NIBP functional checks Perform NIBP calibration checks Replace the pump assembly Replace the main board Update the software Perform NIBP functional checks Perform NIBP calibration checks Replace the pump assembly Replace the main board Ensure that the cuff is the properly sized Clean the cuff connections Replace the cuff and tubing Replace the main board Update the software Perform NIBP functional checks Perform NIBP calibration checks Replace the pump assembly Replace the main board Retry software update Replace the main board Retry software update Replace the main board Service manual Symptom Temperature Temperature measurements are inaccurate Temperature measurements are not displayed Possible cause Probe is placed improperly The probe malfunctioned The probe cover is faulty or incorrectly attached The probe or the window is dirty or contaminated The temperature module malfunctioned The main board malfunctioned The probe is disconnected from the monitor Probe is placed improperly The probe malfunctioned The temperature module malfunc
88. e Service Tool Replace the LCD touchscreen Replace the main board Adjust the alarm limit settings Turn on audio alarms Run the Host Calibration Sequence from the Service Tool Replace the main board Touch the screen Run the Host Calibration Sequence from the Service Tool Replace the LCD touchscreen Replace the main board Pair the monitor to the device 140 Appendix Symptom Possible cause A connectivity issue occurred A hardware component has failed The software has failed Wireless radio The monitor cannot connect with a A connectivity issue occurred Wireless network Connex Spot Monitor Suggested action Ensure that the monitor and the device are within range The Bluetooth device driver has not been installed properly PC Service for the device has not started Perform a Bluetooth radio functional check Update the device software Replace the Bluetooth radio Replace the main board Configure monitor to network settings Verify local network settings Ensure that the monitor and the device are within range Perform a Bluetooth radio functional check Update the device software Replace the Bluetooth radio Replace the main board Perform a Bluetooth radio functional check Replace the Bluetooth radio Replace the main board Update the software Replace the Bluetooth radio Replace the main board Configure monitor to network settings Verif
89. e Very low command that would result in malfunction in the main PCBA more output than the baud rate Update the software If the problem can support persists replace the module Sp02 rebooting 044500 The Sp02 module received a There is an internal software Very low command that requires an malfunction in the main PCBA application that is not present Update the software If the problem persists replace the module Sp02 rebooting 044600 The Sp02 module received a There is an internal software Very low command while still locked malfunction in the main PCBA Update the software If the problem persists replace the module 1This is a normal part of the SoO2 module startup and does not have a corrective action 2Demo mode is reported when you plug a Masimo demo tool into the patient cable connector This tools simulates a patient being connected and is only used in a development environment Because this tool simulates a patient without a patient actually being connected it should NEVER be present in a clinical setting Nellcor messages Message Possible cause Suggested action Alarm priority Sensor not connected The Sp02 sensor is not connected Connect Sp02 sensor If the problem Very low Clear to retry 043800 is still present replace the Sp02 cable If the problem is still present verify the module functionality by replacing the sensor with an applicable Sp02 tester If the message persists replace the
90. e cradle The thermometer contacts are dirty The thermometer batteries are dead Connex Spot Monitor Suggested action Replace the temperature module Replace the main board Clean the probe or window Replace the probe Update the software Replace the main board Retry software update Replace the temperature module Replace the main board Retry software update Replace the temperature module Replace the main board Update the software Replace the temperature module Replace the main board Update the software Replace the main board Placed the thermometer in the cradle Clean the thermometer contacts Replace the thermometer Replace the thermometer module Place the thermometer in the cradle to charge Clean the thermometer contacts Replace the thermometer batteries Replace the thermometer Service manual Symptom p02 Sp02 measurements are not displayed Possible cause The thermometer malfunctioned The temperature module malfunctioned The probe or the window is dirty or contaminated The main board malfunctioned The sensor is faulty or incorrectly attached Appendix 147 Suggested action Replace the thermometer module Place the thermometer in the cradle to charge Clean the thermometer and module contacts Clean the probe or window Replace the probe cover Perform temperature functional checks Update the software Replace t
91. e event of an unplanned power failure all information including device logs and patient data are retained on the system You can dismiss a message by touching the message on the screen or for some messages you can wait for the message to time out To use these tables locate the message that displays on the monitor in the left column of the table The remainder of the row explains possible causes and suggests actions that can resolve the issue If you cannot resolve the issue use the service tool to read the error log files or to perform a functional test on the module reporting the message Note Performing functional tests on modules requires the service tool Gold edition 150 Appendix NIBP messages Message User cancelled NIBP reading BP not functional 050002 Unable to determine IBP check connections limit patient movement 050003 Unable to determine IBP check connections limit patient movement 050004 Unable to determine IBP check inflation settings 050005 Unable to determine fed nd tubing for kinks 50006 on Unable to determine IBP check connections limit patient movement 050007 Unable to determine IBP check connections limit patient movement 050008 Unable to determine IBP check inflation settings 050009 Unable to determine NIBP check connections limit patient movement 05000A Unable to determine NIBP check inflation settin
92. e hoses and cuffs and temperature probes from the device CAUTION To ensure that the monitor meets its performance specifications store and use the monitor in an environment that maintains the specified temperature and humidity ranges 6 Safety A A A Connex Spot Monitor CAUTION The monitor may not function properly if dropped or damaged Protect it from severe impact and shock Do not use the monitor if you notice any signs of damage CAUTION Do not connect more than one patient to a monitor or connect more than one monitor to a patient CAUTION Do not operate the monitor in the presence of magnetic resonance imaging MRI or hyperbaric chambers General safety considerations e f the monitor detects an unrecoverable problem it displays an error message For more information see Troubleshooting e To ensure patient safety use only accessories recommended or supplied by Welch Allyn See the accessories list in the Appendix of the Directions for use or http www welchallyn com en products categories patient monitoring vital signs devices html Always use accessories according to your facility s standards and according to the manufacturer s recommendations and instructions Always follow the manufacturer s directions for use e Welch Allyn recommends that only Welch Allyn service personnel or an authorized repair center perform warranty service Performing unauthorized service on a device that is within
93. e is a function of clinical use and charge discharge patterns Welch Allyn recommends replacing the battery after 2 years or when Its remaining capacity no longer meets workflow requirements If you have the Gold edition of the service tool use the tool to perform a complete functional verification and calibration of the device in lieu of performing the basic tests Perform a complete functional verification and calibration of the device whenever any of the following conditions exist e The device does not meet specifications based on the basic functional verification e The device has been dropped or otherwise damaged e The device is malfunctioning e The case has been opened e An internal part has been replaced battery excluded Note For instructions on using the Gold edition see the Service Tool help files Maintenance For device maintenance information see Maintenance and service in the device s directions for use This section covers the following topics e Perform periodic checks e Replace the monitor battery e Replace the APM work surface battery e Cleaning requirements Note Service related cleaning is addressed in the service manual as well Service manual Overview 15 The Welch Allyn Service Tool The Welch Allyn Service Tool is available in the following editions Standard unlicensed Accompanies your device Gold Required to perform complete functional verification and calibration This edition requ
94. e remaining items are available through Welch Allyn or a Welch Allyn distributor e All items marked in the Full column are required for full functional verification checks and calibration The Welch Allyn Service Tool software and an active Gold license is also required to perform these checks The Gold license is obtained upon successful completion of Welch Allyn Technical Service Training e All items marked in the Basic column are required for basic functional verification checks The Welch Allyn Service Tool software Standard unlicensed edition can be used to perform the NIBP checks and SWF upgrades updates Miscellaneous Tools e Phillips 1 screwdriver e T 10 Torx screwdriver e 3mm hex key Installed Welch Allyn service component Welch Allyn Service Tool via Windows service called WelchAllynRSDSGateway Connex Server via Windows service called WelchAllynRSDSGateway Teamviewer Host ConnexDashboard a Welch Allyn service dashboard web portal File outbound types File inbound types Service software IT setup Required outbound network Domain name IP address Port welchallynsolutions com IP 209 202 167 28 HTTP HTTPS port 80 443 IP 12 38 86 181 TCP port 5094 5095 welchallynsolutions com P 209 202 167 28 HTTP HTTPS port 80 443 P mutliple depending on geographic ocation Default TCP port 80 443 can be configured to use TCP port 5938 https connexdashboard com IP 209 202 18
95. e to apply to screws by type and location when reassembling the device Description Torque specification Bit type Where used SCR 4 20X 31 PLASTITE PH TORX 4 5 0 5 in lbs Torx Chassis and Sp02 Insert to Main CSM PCA Radio Bluetooth PCBA to Chassis SCREW 4 40 250 PAN PHILLIPS 4 5 4 0 5 in lbs Phillips Sp02 boards STEEL ZINC SCREW M2 X 6 INTERNAL TOOTH 2 5 0 25 in lbs Phillips Radio PCA to Radio Interface PCA SEMS PHP SCREW M4 X 10 PAN HEAD W 7 5 0 5 in lbs Phillips Front to Back Housing and NYLOC Temperature Module Dock SCR M4 PAN HD PHD SHOULDER 4 5 0 5 in lbs Phillips Battery Door Service manual Disassembly and repair 39 Connector types Disassembly and repair procedures require that you disconnect and reconnect the following connector types inside the device Locking squeeze release Locking connectors use a latching mechanism to prevent accidental disconnection during assembly and use The latch is located on one end of a tab so it may flex and lock into place when coupled with its matching connector The tab provides a lever to release the latch Some connectors have multiple latches that require you to press multiple tabs to release To remove a locking connector squeeze the tab s to release the latch es and remove the cable To connect a locking connector push the mating pieces together until the latch es lock in place Friction Friction connectors use a spring mechanism to
96. eck the radio configuration If the Very low problem is still present reset the radio to factory defaults If the problem persists check for software update and apply it If still present replace the radio Check for a software update and apply it Very low If still present replace the radio Check the radio configuration If the Very low problem is still present reset the radio to factory defaults If the problem persists check for software update and apply it If still present replace the radio Check the radio configuration If the Very low problem is still present reset the radio to factory defaults If the problem persists check for software update and apply it If still present replace the radio Check the radio configuration If the Very low problem is still present reset the radio to factory defaults If the problem persists check for software update and apply it If still present replace the radio Check the radio configuration If the Very low problem is still present reset the radio to factory defaults If the problem persists check for software update and apply it If still present replace the radio Check for a software update and apply it Very low If still present replace the radio Check for a software update and apply it Very low If still present replace the radio Check for a software update and apply it Very low If still present replace the radio Check the
97. ector Disassembly and repair 49 Service manual Remove the Phillips screw that holds the module in place 2 3 Lift the module out of the left side slot Zp RS Reassembly notes Kit item 105940 SureTemp Plus module Reassembly is the reverse of disassembly Note Connex Spot Monitor 50 Disassembly and repair Remove the Braun ThermoScan PRO 6000 module Disconnect the ribbon cable by lifting the connector 1 Remove the Phillips screw that holds the module in place 2 or A KNEA 3 Lift the module out of the left side slot Service manual Disassembly and repair 51 Reassembly notes Kit item e 105941 Braun ThermoScan PRO 6000 dock Note Reassembly is the reverse of disassembly Disassemble the main PCA board Remove the speaker 1 Disconnect the speaker wire 2 Reassembly notes Kit item e 105942 Speaker Note Reassembly is not the reverse of disassembly 52 Disassembly and repair Connex Spot Monitor When replacing the speaker 1 While holding the speaker guide the wire through the hole in the pump assembly and drop the speaker into place 2 Connect the speaker wire to the main PCA board Separate the main PCA board from the front housing 1 Disconnect the power switch flex cable from the main PCA board 2 Disassembly and repair 53 Service manual 3 Remove the main PCA board from the front ho
98. ed a Bluetooth Reboot the monitor If the problem persists Very low 370001 device that is not functional replace the Bluetooth radio If the problem persists replace the main PCBA Bluetooth not functional The monitor cannot detect a Replace the Bluetooth radio If the problem Very low 370002 Bluetooth module persists replace the main PCBA N A The Bluetooth device failed to pair Verify a successful pairing between the Very low with the monitor device and the PC If the problem is still present verify the Bluetooth signal strength If the problem persists verify Service manual Appendix 187 Alarm Message Possible cause Suggested action priority authentication code verify the computer N A Bluetooth device connection successful N A The Bluetooth device failed to pair with the monitor The Bluetooth device connected The Bluetooth device did not connect with the monitor hardware and configuration If the problem persists verify if the computer has prior pairing information for the monitor Version of stack on the PC does not support Very low simple secure pairing The device requires 2 1 EDR Bluetooth stack on the host PC None Information BT device connection dropped due to N A istance application crash on host end OR F connection not possible OR F connection possible but cannot find evice OR BT connection was established but WACP connection not possible d R R d
99. efore removing the battery power down the monitor as described in this manual 1 Place the unit face down on the table as shown 2 Loosen the captive Phillips screw to remove the battery door Reassembly notes Kit item e 105973 Battery pack Note Reassembly is the reverse of disassembly A WARNING Defective batteries can damage the monitor If the battery shows any signs of damage or cracking it must be replaced immediately and only with a battery approved by Welch Allyn Service manual Disassembly and repair 47 Remove the back housing 1 Remove the 6 Phillips screws on the back of the device to remove the back housing 2 Lift the back housing straight up off the device 48 Disassembly and repair Connex Spot Monitor Reassembly notes Kit items e 105939 End cap 105923 Back housing includes battery speaker foam 6 screws and labels Note The back housing is not available for direct purchase Welch Allyn limits availability of certain parts to Authorized Service Personnel only These limitations are required to maintain product safety or maintain current regulations Note Reassembly is the reverse of disassembly Remove the temperature module or housing The monitor is configured with either a SureTemp or Braun ThermoScan PRO 6000 temperature module Proceed witih the disassembly steps that apply to your device Remove the Surelemp module 1 Disconnect the ribbon cable by lifting the conn
100. elect the desired Power Line Frequency 5 Click DONE at the bottom of the page 6 Click SAVE AND CONTINUE Data management Settings Date format Prevent date and time changes Display date and time Daylight savings time DST enabled Device time zone offset minutes Configured language Office profile option enabled Intervals profile option enabled Spot Check profile option enabled Profile Automatically send confirmed readings on Save Delete confirmed readings after successful send Automatically send uncomfirmed interval readings General alarms Settings Alarm volume Audio pause time Minimum alarm volume Alarm condition priority to activate Nurse call Allow global audio off Note Must be enabled in configuration file for option to be available Default value MM DD YYYY No Yes No English Yes Yes Yes Spot Check No No No Default value Medium 120 seconds Low Medium No 128 Appendix NIBP Settings Alarm audio on and Alarm audio off controls available Connex Spot Monitor Default value Yes if Allow global audio off is enabled in configuration Allow alarms to be disabled Yes Patient and Clinician information Settings Default value Patient Default patient type Adult Name format Full name Primary label Name Secondary label Patient ID Require patient ID to save readings No Clear patient information on manual save Yes Patient ID match requi
101. em persists replace the module nternal malfunction If the problem persists replace the module nternal malfunction If the problem persists replace the module nternal malfunction If the problem persists replace the module Appendix 153 Alarm priority Very low Very low Medium Very low Very low Very low Very low Very low Very low Very low Very low Very low Very low Very low Very low Very low 154 Appendix Connex Spot Monitor Message Possible cause Suggested action Alarm priority NIBP not functional Invalid NIBP target pressure Internal malfunction If the problem Very low 050618 persists replace the module Check cuff inflation Cuff inflation target was Change cuff inflation target or Information settings overridden due to max pressure maximum pressure so that the cuff being too low inflation target is at least 20 mmHg lower than maximum pressure Tube type does not Switching to step BP Change tube type to dual lumen or Information match device change the algorithm configuration configuration to step BP BP not functional Unrecognized WACP parameter nternal malfunction If the problem Very low O5FFO received from sensor p
102. endix Message Ambient temperature out of range Clear to retry 30802 Temperature not functional 30803 Temperature not functional 30804 Temperature not functional 30805 Temperature not functional 30806 Ambient temperature out of range Clear to retry 30807 Replace temperature probe 30808 Insert correct color coded probe well 30809 Temperature not functional 3080A Connex Spot Monitor Possible cause Suggested action Alarm priority ambient or patient limits The temperature Verify conditions are less than 104 F or Very low module measurement is 40 C If conditions are valid and the above the allowable problem persists replace the probe If the temperature values and problem still persists replace the module beyond the high ambient or patient limits The temperature Internal malfunction If the problem Very low module internal persists replace the module calibration resistor RCAL on the board is damaged or contaminated pulse too long The temperature Internal malfunction If the problem Very low module internal persists replace the module calibration resistor RCAL on the board is damaged or contaminated pulse too short The temperature Internal malfunction If the problem Very low module internal circuit persists replace the module validation resistor PTB on the board is damaged value is over The temperature Internal malfunction If the proble
103. ent CAUTION The caution statements in this manual identify conditions or practices that could result in damage to the equipment or other property or loss of data This definition applies to both yellow and black and white symbols Follow instructions directions for use DFU mandatory action A copy of the DFU is available on this website A printed copy of the DFU can be ordered from Welch Allyn for delivery within 7 calendar days Power button Equipotential ground on the display Power plug Battery absent or faulty on the monitor green indicator Battery charge level Alternating Current power present battery fully charged on the monitor amber Battery indicator Alternating Current C gt power present battery is charging Alternating Current AC J Rechargeable battery q lt A 2 Symbols and definitions 6 Li ion Rated power input DC Lithium ion battery Connectivity symbols g a Bluetooth USB Wireless signal strength Best 4 bars Good 3 bars Fair 2 bars Weak 1 bar No signal no bars No connection blank Miscellaneous symbols Manufacturer Product Identifier Reorder number Do not reuse Nonionizing electromagnetic radiation Connex Spot Monitor Rated power input AC Direct current DC Ethernet RJ 45 Nurse call Defibrillation proof Type BF applied parts Serial number China RoHS markings for control of pollution caused by elec
104. eplacing Kit 105942 only i gage E We A Remove Speaker I Remove Back Housing H I 1 Replacing Kit 105936 1 105937 105938 only I I l Configuration with Temperature i Module i no Board Remove Speaker Separate PCA from Front Housing Remove Power Switch Remove Sp02 Insert Remove Nonin Board Remove Masimo Board Remove Nellcor Board Configuration with Sp02 Remove Wireless Radio Board Remove Bluetooth Board Remove LCD Remove Pump Assembly Service manual Disassembly and repair 43 Note After performing any of these procedures and before returning the device to service you must use the service tool Gold edition to complete the full suite of functional tests to ensure that all systems are operating within the design specifications For more information about these tests and the service tool see Functional verification and calibration If you do not have the service tool you can download it from welchallyn com Power down the monitor You can power down the device as follows 1 by briefly pressing the power button on the housing and then following the onscreen prompts or 2 by using onscreen controls alone Option 1 Press the power button An onscreen dialog opens with the following options e Power down Device behavior is the same for all profiles e Sleep The Sleep button clears the display and puts the device into Display
105. er The name and the PID of the program or process that sent the log message in PROGRAMIPID format It includes a trailing whitespace MSG The text of the log message from the sending program or process This is a free format text string terminating with a new line character sp A single space character new line A new line character Sample log messages lt 13 gt 2014 09 26T12 18 45 000 00 00 wa_nibpd 1326 NibpManualBpCancelState gt Enter lt 150 gt 2014 09 08T05 55 00 000 00 00 wa_spo2nonind 1521 Code 1 SPO2 sensor not connected As noted above the calculations performed using PRI values have little significance for most users but are valuable for Welch Allyn engineers Therefore the following instructions for calculating facilty and severity numbers target Welch Allyn engineers Service manual Appendix 137 To obtain the facility number divide the PRI value by 8 dropping the fraction from the result The facility number is one of the following Facility Number Description 0 1 20 21 22 23 Kernel messages User level messages Mail system System daemons Security authorization messages auth Messages generated interally by syslogd Line printer subsystem Network news subsystem UUCP subsystem Clock daemon Security authorization messages authpriv FTP daemon NTP subsystem Log audit Log alert Clock daemon cron BioMed messages aka local 0 Manufacturing messages aka lo
106. er warranty must be performed or approved by Welch Allyn Refer all warranty service to Welch Allyn Product Service or another authorized Welch Allyn Service Center Obtain a Return Material Authorization RMA number for all returns to Welch Allyn Product Service from our website http www welchallyn com en service support submit a repair html A CAUTION Unauthorized repairs will void the product warranty Service manual Overview 11 Non warranty service Welch Allyn Product Service Centers and Authorized Service Providers support non warranty repairs Contact any Welch Allyn regional service center for pricing and service options Welch Allyn offers modular repair parts for sale to support non warranty service This service must be performed only by qualified end user biomedical clinical engineers using this service manual Service training is available from Welch Allyn for biomedical clinical engineers For information go to this site http Awww welchallyn com en service support partners in care education services technical training html Repairs A Welch Allyn Service Center or Authorized Service Provider must perform all repairs on products under warranty unless you are a properly certified technician that has successfully completed a Welch Allyn Technical Training course More information on Technical Training can be obtained from your sales representative or by visiting http www welchallyn com en service support
107. ernal malfunction If the problem persists replace the module Internal malfunction If the problem persists replace the module Internal malfunction If the problem persists replace the module Appendix 169 Alarm priority Very low Very low Very low Very low Very low Very low Very low Very low Very low Very low Very low Very low 170 Appendix Connex Spot Monitor Message Possible cause Suggested action Alarm priority Temperature not functional The temperature Internal malfunction If the problem Very low 30817 module internal error persists replace the module EEPROM not initialized Unable to detect new The temperature Probe malfunction Replace probe If the Very low temperature Retry measurement module heater problem persists replace the module 30818 indicates on when turned off Unable to detect new The temperature Probe malfunction Replace probe Ifthe Very low temperature Retry measurement module heater problem persists replace the module 30819 indicates off when turned on Temperature not functional The temperature Internal malfunction If the problem Very low 3081A module HTR_Qison persists replace the module and HTRC is off but still has voltage Temperature not functional The temperature Internal malfunction If the problem Very low 3081B module HTR_Q is tri persists replace the module stated with HTRC enabled and has heater power Temperature not
108. ersists replace the module BP not functional Timeout waiting for sensor nternal malfunction If the problem Very low 05FF02 response persists replace the module BP not functional Error deserializing the WACP nternal malfunction If the problem Very low 05FF03 message received from the sensor persists replace the module BP not functional WACP stack send message failure Internal malfunction If the problem Very low 05FF04 persists replace the module BP not functional Timeout waiting for asynchronous Internal malfunction If the problem Very low 05FF05 sensor message persists replace the module BP not functional One or more undetermined Check connections Restrict patient Very low 05FF06 numerics when reading status movement indicates OK BP not functional Unrecognized sensor reading nternal malfunction If the problem Very low 05FF07 status code persists replace the module BP not functional Sensor power up failure nternal malfunction If the problem Very low 05FF08 persists replace the module BP not functional WACP rendezvous failure nternal malfunction If the problem Very low 05FF09 persists replace the module BP not functional Application firmware retrieval nternal malfunction If the problem Very low O5FFOA error during POST persists replace the module BP not functional Upgrade pim file is corrupt nternal malfunction If the problem Very low O5FFOB persists replace the module BP not functional Configured upgrade firmware
109. essseeeeeeeeeeetsaaees 44 Exploded View GiaQram sirenek na a e 45 Remove the battery cc cccccccccccecceceeeeeeeeeeeeetecteceeeeaeeaaeaaecaeeaeeeeeeeeeeeeeeeeeeeetens 46 Remove the Dack NOUSING arnis aiie ae ieee Bu eee ey 47 Remove the temperature module or NOUSING 6 cee eeeeeeeeeeeceeeeeeeeeeeeeteeeeeeees 48 iv Contents Connex Spot Monitor Disassemble the main PCA board oo ee eeecceccceeceeeeeesteeeeeeeseesstseeeeeeeeeeeesaaes 51 REMOVE TNE S PEAK EM yerede nia ee rhee Ca an cis tate helgeh dat Ear tes 51 Separate the main PCA board from the front housing ccceeeesseeeeeeeeeeteeeees 52 REMOVE THE SHOA nSeries eea e e e ae aed ated Aa 53 Remove the SpO2 Board sie a E A a E E a ARANG 57 Remove the communications board ec eee eee ee ese eeeeeteetee cee eeeeceeeeeeeeeeeeeeeeeeeeeees 60 Remove the LCD from the main PCA board ccccccccccceescssteeeeeeeseseeeeeeneeaaes 62 Remove the pump aSSeMbly ccccccccceceeeeeeeeee cece ceeeaeaecaeeaeeeeeeeeeeeeeeeeeeneess 67 Replace the main PCA DOard oo cccccccceessecceccsseteseeececesstsseeeeesessetaseeeseesenteaaes 68 Disassemble the front NOUSING se ccuis eins uras e eO E a a 69 Remove the bezel from the front NOUSING cccceeccccceeeeessseeeeeeeeeestaeeeeeeeeesaaes 69 REMOVEThHE POWEr SWITCH so cece trees yonder didn dente vnegeretes e a aa ER 70 Accessory Power Management APM work surface ou ccccccceeceeeeneeneees 73 Remove the AP
110. essure channel ates pressure transducers s the accuracy of transducers across the ure range s dump valves es the pneumatic pump Verifi es pump limits NIBP Temp Sp02 Host APM 7 Ss L L VF Y JS JS JS JS JS NIBP Temp Sp02 Host APM 7 FY GF VF SJ Ss L SF JS JS JS S S S amp S S S S Service manual Test Probe detect Accuracy Temp Functional check Masimo Sp02 functional check Display Back light interface Touchscreen interface LED Beeper Nurse call relay Battery operation Speaker USB host port communication Ethernet communication Wireless communication Bluetooth communication Charge LED Bin light Des Verif Functional verification and calibration overview 95 cription ies the operation of the probe detect switch2 Verifies the accuracy of the thermometer across range Verifi Verifi simu Verifi Verifi Verifi Verifi Verifi Verifi Verifi Verifi Verifi Verifi Verifi Verifi Verifi Verif es module operation with cal key es module operation with rainbow SET ator es video output es display LED back light es touchscreen calibration es the LED es the buzzer es the nurse call relay es the internal battery es the speaker es the USB ports es the Ethernet port es the wireless radio es the Bluetooth radio es LED ies on off light 1 POST testing check
111. evices on receipt but any device that cannot be adequately cleaned cannot be repaired c Put the device enclosed in a plastic bag with a packing list into the original shipping carton with the original packing materials or into another appropriate shipping carton d Write the Welch Allyn RMA number with the Welch Allyn address on the outside of the shipping carton 14 Overview Connex Spot Monitor Recommended service intervals To confirm that the device is functioning within the design specifications perform periodic service as indicated in the following table Customers who have the Standard unlicensed edition of the Welch Allyn Service Tool can perform the basic functional verification and calibration procedures referenced in the table by following the instructions in this manual Component Service interval Service procedure NIBP module Annually Basic functional verification Sp02 module Annually Basic functional verification SureTemp Plus Annually Basic functional verification Braun ThermoScan PRO 6000 Annually Basic functional verification Battery 2 years Replace the battery 1 In addition to this annual service interval Welch Allyn recommends cleaning the contacts of the Braun thermometer and dock every 4 months because debris that accumulates in the contacts can interfere with data transmission See Clean the Braun ThermoScan PRO 6000 contacts later in this manual 2 Battery performanc
112. failure and recovery is not possible It is recommended hat the Sp02 module be replaced and if problem is still present replace he monitor s main board Sp02 rebooting 043100 There is a problem with the Sp02 A malfunction is detected There are Very low positive LED Voltage Sp02 rebooting 043200 There is a problem with the Sp02 LED drive voltage wo possible causes of these ailures First the power provided to he board is out of specification In his case the failure may be cleared once the underlying cause is removed Second the board has an actual hardware failure and recovery is not possible It is recommended that the Sp02 module be replaced and if problem is still present replace the monitor s main board A malfunction is detected There are Very low two possible causes of these failures First the power provided to Service manual Appendix 163 Message Possible cause Suggested action Alarm priority hat the he board is out of specification In his case the failure may be cleared once the underlying cause is emoved Second the board has an actual hardware failure and recovery is not possible It is recommended Sp02 module be replaced and if problem is still present replace he monitor s main board Sp02 rebooting 043300 There is a problem with the Sp02 A malfunction is detected There are Very low positive preamp voltage wo possible causes of these ailures once the First the power
113. formation status message press OK button Information to dismiss Service manual Message Unable to identify clinician Invalid ID or system password Unable to identify clinician Account disabled expired Unable to identify clinician Password expired reset required Unable to identify clinician Group membership error Unable to identify clinician Touch Clear to delete all data Unable to identify patient Touch Clear data o delete all Database schema out of data recreating Database is unreadable during startup recreating 1F0001 Error accessing PDM database restarting PDM 1F0002 Maximum number of patient records Oldest record overwritten No data saved Save successful Patient ID required to save data Patient ID required to start intervals Clinician ID required to save data Possible cause Clinician authentication failure Clinician authentication failure Clinician authentication failure Clinician authentication failure Clinician authentication failure Patient authentication failure The database was cleared due to a schema update The database was unreadable during startup Database corrupted when device is in operation Data was deleted as it contained more than 400 records A manual save is not allowed A manual record was saved A Patient ID is required to save data A Patient ID is required to start intervals
114. ge the monitor invalidate the product warranty and lead to serious personal injury A CAUTION No component level repair of circuit boards and subassemblies is supported Use only the repair procedures described in this manual Find instructions for functional testing and performance verification in the Welch Allyn Service Tool help files This manual applies only to this device For servicing of any other vital signs monitor see the service manual for the specific device Service work not described in this manual must be performed by qualified service personnel at the factory or at an authorized Welch Allyn service center Related documents When using this manual refer to the following e Connex Spot Monitor Directions for use on the user documentation CD e Welch Allyn Service Tool http www welchallyn com en service support service center service tool html e Welch Allyn Service Tool Installation and configuration guide http www welchallyn com en service support service center service tool html e Welch Allyn Braun ThermoScan PRO 6000 Themometer Directions for use CD e Welch Allyn Braun ThermoScan PRO 6000 Charging Station Directions for use CD e Welch Allyn 9600 Plus Calibration Tester Directions for use e Welch Allyn website http Awww welchallyn com 10 Overview Connex Spot Monitor Technical support services Welch Allyn offers the following technical support services e Telephone support e L
115. gging verbosity is turned on Disconnected There is a software communication issue between the host and the radio Socket connection is down Invalid parameter There is a software issue on the monitor while trying to configure radio Timeout There is a software communication issue between the host and the radio Socket error There is a software communication issue between the host and the radio Cannot parse DHCP lease There is an internal software error on the radio error reading and converting DHCP lease file Invalid certificate password The radio is misconfigured with a password that does not match the certificate Serialization failure There is an internal software error on the radio or the monitor Unrecognized component There is a version compatibility error if the adio or the monitor adds new eatures and software upgrade of he radio fails after the monitor Missing release file There is an internal software error on the adio with a missing file Suggested action Check for a software update and apply it If still present replace the radio Check for a software update and apply it If still present replace the radio Check for a software update and apply it If still present replace the radio Check for a software update and apply it If still present replace the radio Check for a software update and apply it If still present replace the radio Check for a software upd
116. gs 05000B Unable to determine and tubing for kinks 05000C IBP check connections Possible cause cancelled by user available be accurate Excessive artifact no blood pressure parameters could be calculated Low inflation on blood pressure measurement attempt The NIBP tubing has a kink or there is a NIBP transducer calibration failure The blood pressure measurement dumped too soon There were not enough steps on the measurement attempt There is invalid patient information for the selected mode The re inflation was too late on the measurement attempt There were many re inflate attempts on the measurement attempt Couldn t bleed pressure below NIBP check connections safe venous return pressure The NIBP measurement was The NIBP measurement is not The NIBP measurement may be inaccurate patient motion occurred or the settings for patient readings obtain might not Connex Spot Monitor Suggested action Alarm priority Clear the alarm and retry NIBP Information Internal malfunction If the problem Medium persists replace the module Make sure the NIBP settings patient Medium mode is appropriate If the problem persists replace the module Unable to determine blood pressure Medium Check connections restrict patient movement If problem persists replace module Make sure the NIBP settings patient Medium mode is appropriate If the problem persists rep
117. h icon is blinking on off slowly Bluetooth icon is blinking on off quickly Bluetooth icon appears with a border around the icon in the Status area Description Bluetooth radio is OFF Bluetooth radio is ON The monitor is pairing with the laptop The monitor is connecting with the laptop The monitor and the laptop are connected and the monitor is ready to transmit data In order to transmit data you must first pair and then connect the monitor and the laptop Enable Bluetooth pairing You can pair a device and a PC configured with Bluetooth wireless technology 1 In Advanced settings touch the Network gt Bluetooth tabs 2 Touch Allow Bluetooth configuration to enable pairing Pair devices with B uetooth wireless technology When a monitor with B uetooth wireless technology powers on and there are laptops already paired with the monitor a pop up screen appears showing the laptops available for connection with the monitor Follow the directions below to pair an additional device with the monitor In 1 Touch ADA 2 Touch Add new device 36 Bluetooth wireless technology Connex Spot Monitor In your Bluetooth program manager on your laptop task bar select the monitor from the list of available devices A message appears indicating that the monitor has been discovered and displays a confirmation number on both the laptop and monitor screens Confirm that the numbers match on the laptop and on the m
118. he Device Status area displays a low battery status message when 30 minutes of power remain and again when 5 minutes remain The 30 minute message is a very low priority technical alarm The alarm message appears on a cyan background in the Device Status area This alarm is dismissable by the user and all functions of the device remain available The 5 minute message is a high priority technical alarm that appears on a red background in the Device Status area is not dismissable and prevents acquiring vitals measurements or performing any other function until the device is plugged in to AC power Service manual Overview 17 If AC power is not applied to the device after it triggers the high priority technical alarm the device will shut down at or close to 0 minutes of remaining battery charge Battery charging is provided by the device s internal power supply The power reserve threshold is determined by the device s software For a complete list of battery specifications see the device s directions for use Best practices The following practices help to extend the life of the battery and the device N WARNING Safety risk When handling and storing Lithium ion batteries Avoid mechanical or electrical abuse Batteries may explode or cause burns if disassembled crushed or exposed to fire or high temperatures Do not short or install with incorrect polarity Whenever possible keep the monitor plugged in to charge the battery Remove
119. he battery If the problem is still present replace the main PCBA Unexpected restart The monitor unexpectedly Continue normal operation High occurred 101012 restarted Audio system not The speaker or audio codec is Replace speaker If the problem is still Very low functional 1D0100 faulty present replace the main PCBA CSM battery is not There is no battery in the monitor Check the monitor for a battery and install Very low installed 1C100E one if it is missing If the problem is still present perform diagnostic checks on the monitor If the problem persists replace the main PCBA Device shutdown is not System shutdown failure Monitor cannot perform an immediate Information available at this time shutdown Disconnect AC power and remove battery No valid files found No valid files were found on the Re insert the USB flash drive with valid Information USB flash drive files Firmware update The software successfully updated Information status message press O Information successful button to dismiss Audio alarms are off The monitor alarm audio is off Information status message press O Information button to dismiss Advanced settings The advanced settings are Confirm that no sensors are attached to the Information unavailable because the monitor is not in an idle state unavailable monitor no alarms are active and there is no unsaved data in the Spot or Intervals profile Service manual Appendix 185
120. he reverse of disassembly Remove the LCD from the main PCA board 1 Carefully separate the LCD flex cable from its connector on the main PCA board by pulling the cable straight up 2 Turnover the main PCA board so that the notch on the board faces you Service manual Disassembly and repair 63 3 On the side of the main PCA board with the notch carefully lift the LCD past the tabs and tilt the LCD upward 4 Remove the Gaff tape from the ferrite and LCD flex and set it aside for reassembly 64 Disassembly and repair Connex Spot Monitor 5 Carefully lift the bale locking mechanism of the LCD flex cable connector on the main PCA board and remove the LCD CO Reassembly notes Kit item e 105924 LCD touchscreen and ferrite Note Reassembly is not the reverse of disassembly Note Use the Gaff tape set aside during disassembly to reassemble the LCD Attach the LCD to the main PCA board 1 With the LCD frame facing up carefully insert the LCD flex cable into the connector Service manual Disassembly and repair 65 2 With two fingers press down the bale to secure the LCD flex cable 3 Apply the Gaff tape removed during disassembly to the ferrite and the LCD flex to hold the ferrite in place Crease the tape along the side of the ferrite Note Do not allow the tape to touch the board or the ferrite to touch the end of the flex cable when assembled 66 Disassembly and repair Connex Spot Monit
121. he thermometer batteries Replace the thermometer Replace the thermometer module Replace the main board Perform temperature functional checks Update the software Replace the temperature module Replace the main board Clean the probe or window Perform temperature functional checks Replace the probe Update the software Replace the main board Connect the sensor to the patient and the device Replace the sensor 148 Appendix Symptom Sp02 measurements are inaccurate Attempt to upgrade the software failed Possible cause The sensor is contaminated or dirty The Sp02 module malfunctioned The main board malfunctioned The sensor is faulty or incorrectly attached The sensor is contaminated or dirty The Sp02 module malfunctioned The main board malfunctioned Connex Spot Monitor Suggested action Perform Sp02 functional checks Clean the optical area of the sensor Replace the sensor Perform Sp02 functional checks Perform Sp02 functional checks Update the software Replace the Sp02 module Replace the main board Update the software Replace the main board Connect the sensor to the patient and the device Replace the sensor Perform Sp02 functional checks Clean the optical area of the sensor Replace the sensor Perform Sp02 functional checks Perform Sp02 functional checks Update the software Replace the Sp02 m
122. housing e Separate the main PCA board from the front housing e Disassemble the front housing e Attach the power switch Service manual Disassembly and repair 71 Attach the power switch 1 Clean the pocket for the power switch on the front housing with 91 percent alcohol Use air to dry if necessary ge N7 2 On the back of the power switch remove the liner covering the adhesive by pulling the tab Be sure to remove the liner under the flex WD 3 Thread the power switch flex through the front housing 72 Disassembly and repair Connex Spot Monitor 4 Insert the left edge of the power switch into the left side of the pocket then lower the power switch into place centering the switch within the pocket A 5 Press down to secure the switch to the front housing Service manual Disassembly and repair 73 Accessory Power Management APM work surface This section applies only to devices with an APM stand Remove the APM work surface from the stand Before removing the APM work surface power down the monitor disconnect the power and communication cables from the monitor and disconnect the power cord from the wall 1 Using a 3mm hex key remove the 4 screws from the stand bracket and put them aside Note Save the screws for reassembly a 2 Lift the APM work surface off the stand 3 If replacing the APM remove the battery and put aside for reassembly Re
123. ialize the network interface at don t apply in current at don t apply in current Suggested action Check for a software update and apply it If still present replace the radio Check for a software update and apply it If still present replace the radio Check for a software update and apply it If still present replace the radio Check for a software update and apply it If still present replace the radio Check for a software update and apply it If still present replace the radio Check for a software update and apply it If still present replace the radio Check the radio configuration If the problem is still present reset the radio to factory defaults If the problem persists check for software update and apply it If still present replace the radio Check the radio configuration If the problem is still present reset the radio to factory defaults If the problem persists check for software update and apply it If still present replace the radio Check the radio configuration If the problem is still present reset the radio to factory defaults If the problem persists check for software update and apply it If still present replace the radio Check for a software update and apply it If still present replace the radio Check for a software update and apply it If still present replace the radio Check for a software update and apply it If still present replace the radio
124. ibed in this manual If you have the Gold edition of the service tool you have the additional capabillity to perform a complete functional verification and calibration of the device but this is not required for minimal periodic service In contrast any time you open the device case you must use the service tool Gold edition to perform a complete functional verification and calibration of the device before returning the device to service Note For instructions on using the Gold edition see the service tool help files About the Welch Allyn Service Tool The service tool is required to complete functional verification and calibration tests The service tool is available in the following editions e Standard unlicensed edition Enables NIBP functional verification tests to satisfy the recommended annual service If any Standard unlicensed edition testing shows an out of specification result use the Gold edition to perform a full calibration e Gold edition Checks the functionality and calibration of the device As it checks the device the Gold edition also performs any needed calibration to bring the device within specifications This full suite of tests is required to complete a repair Each time you open the case you must use the Gold edition to test the device before returning the device to normal use For information about the service tool see the following e For instructions on installing and using the service tool see the Wel
125. icense Welch Allyn Service Tool welchallyn com en service support service center service tool html Blood pressure hose 5 ft Fitting Y 1 8 X 1 8 X 1 8 Initialize the NIBP board Functional verification and calibration must be performed each time the device is disassembled or more frequently if your facilty s procedures require a full calibration on a specified basis If you have just replaced a Main PCA board your first step before performing a full verification and calibration is to initialize the NIBP Board Oty Component NIBP Masimo Sp02 SureTemp Plus Thermometry Module NIBP 2 ellcor Sp02 2 ellcor Sp02 2 onin Sp02 urse Call USB ports hernet Test All NIBP Wired amp Wireless Test All NIBP Software updates NIBP Software updates and calibration NIBP NIBP 1 Set up the equipment for full functional verification as shown earlier in this section 2 Log in to the Welch Allyn Service Tool highlight your device in the Device list and click Select 114 Functional verification and calibration overview Connex Spot Monitor 11 12 13 14 This action opens the Connex Spot Monitor gt Device information subtab Depending on your configuration it could take 30 45 seconds to populate this subtab Select the Verify and calibrate subtab Select NIBP sensor in the Device field Click Calibrate This opens the Verify and calibrate NIBP Sensor dialog
126. immerse or autoclave the monitor or accessories The monitor and the accessories are not heat resistant A WARNING Liquids can damage electronics inside the monitor Prevent liquids from spilling on the monitor A CAUTION Do not sterilize the monitor Sterilizing the monitor could harm the device If liquids are spilled on the monitor RONE D Power down the monitor Disconnect the power cord from the mains outlet and the power source Remove battery pack from the monitor Dry off excess liquid from the monitor Note If liquids possibly entered the monitor remove the monitor from use until it has been properly dried inspected and tested by qualified service personnel Reinstall battery pack Reconnect the power cord Power on the monitor and verify that the monitor functions normally before using it 84 Cleaning requirements Connex Spot Monitor Prepare to clean the equipment A CAUTION Some cleaning agents are not appropriate for all components of the device Use only approved cleaning agents and observe restrictions noted for some components in the following table Using unapproved cleaning agents may cause damage to components A CAUTION Do not use bleach solutions of any kind when cleaning metal electrical contacts They will damage the device Select a cleaning agent from the following table Section 1 Approved for all Connex Spot Monitor components Cleaning agent Additional information Accel INTERVention
127. in the battery compartment Yes Braun unadjusted mode enabled No Settings Default value Custom Score feature active No Display height Yes Display weight Yes Display pain Yes Display respiration Yes Display BMI No Height units in Weight units Ib Enable manual override NIBP 132 Appendix Network Settings Enable manual override Pulse rate Enable manual override Sp02 Settings ESSID selection Radio mode Radio enabled Radio alarms enabled Ethernet MAC address Wireless MAC Authentication Encryption type Authentication Encryption method Enhanced Auth Protocol EAP type Enhanced Auth Protocol EAP identity Enhanced Auth Protocol EAP password Dynamic Frequency Selection Roaming type Server validation eanbled Auth server type Inner EAP setting type Enable manual override Temperature Options Alphanumeric entry 32 a b g n a b g a n a only Yes No Yes No MAC address Alphanumeric entry 18 Open WPA Personal TKIP WPA Enterprise TKIP WPA2 Personal AES CCMP WPA2 Enterprise AES CCMP WEP n could be 64 40 128 104 specific Alphanumeric entry 64 TLS TTLS PEAP MSCHAPv2 PEAP GTC PEAP TLS EAP FAST Alphanumeric entry 32 Alphanumeric entry 32 Yes No PMK Caching OKC CCKM Yes No Type 1 Type 2 Auto PAP Connex Spot Monitor Default value Yes Yes Yes Default value com welchallyn a b g n Yes No
128. ing or modifying a configuration file it is possible to change some settings by navigating to Advanced settings Changes made in Advanced settings take effect immediately on the device but they do not change the configuration file Note The device does not support configuration filenames that include parentheses If these are present in the filename the device will not recognize the file This is a common issue if you ve downloaded the same file multiple times from your web browser For example the web browser may automatically rename MyFile config to MyFile config 2 if you download it a second time If this happens rename the file by deleting the parentheses then it will appear in the list on the CSM The remainder of this section instructs you how to do the following e Edit a configuration file e Copy a configuration file e Download a configuration file to install on another device e Create a new configuration file e Install a configuration file Edit a configuration file To edit a saved configuration file complete the following steps 1 Access the Configuration Tool at http config welchallyn com 2 Log in with a username and password 3 Click List Configurations on the navigation bar 4 Locate the configuration file to be edited in the list and click the 4 on the right side of the table to launch the editor 90 Device configuration and setup Connex Spot Monitor Under Progress Summary locate the sect
129. ion you want to edit Clinical Informatics IT or Biomed and click the specific step you want to edit Review the selections in each step and modify them as desired Click SAVE AND CONTINUE to accept the changes or BACK to return to the previous screen without saving Clicking SAVE AND CONTINUE automatically moves you to the next step in that section of the Progress Summary When you reach the last step in a section cllicking SAVE AND CONTINUE returns you to the Progress Summary Repeat steps 5 through 7 until you complete all desired edits Click List Configurations on the navigation bar to see a new date stamp in the Updated column for your configuration file Copy a configuration file To copy a saved configuration file complete the following steps 1 2 3 Access the Configuration Tool at http config welchallyn com Log in with a username and password Click List Configurations on the navigation bar Locate the configuration file to be copied in the list and click the e on the right side of the table Either accept or enter a new name for the copied file in the Copy Configuration dialog then click Copy Observe your new configuration file on the List Configurations tab Download a configuration file to install on another device To download a saved configuration file complete the following steps From the Configuration Tool 1 2 Access the Configuration Tool at http config welchallyn com
130. ires an additional license For more information about acquiring this license contact Welch Allyn Note To qualify for the Gold license you must attend the Welch Allyn technical training course or complete online training for the device Clinicians and technical service personnel can use the service tool to manage and maintain supported Welch Allyn products You can use the service tool to do the following Review device information When connected to the device the service tool lists installed modules installed firmware and hardware versions warranty and repair information status and usage history Receive notifications when periodic maintenance is needed The service tool can help you manage and maintain your entire inventory of supported Welch Allyn products Through the remote service function the service tool can connect to Welch Allyn Customer Service With this functionality you can automatically receive firmware updates and feature upgrades for your supported products including software upgrades for the service tool Install updates and upgrades The service tool can read the firmware version for each module and check for available updates or upgrades Note For the Welch Allyn Service Tool to support updates and upgrades adjust your firewall settings to permit access for IP address 169 254 10 10 the local feed server for the software upgrade process Create a work list The work list provides information about service a
131. is case the failure may be cleared once the underlying cause is emoved Second the board has an actual hardware failure and recovery is not possible It is recommended hat the Sp02 module be replaced and if problem is still present replace he monitor s main board A malfunction is detected There are Very low wo possible causes of these ailures First the power provided to he board is out of specification In his case the failure may be cleared once the underlying cause is removed Second the board has an actual hardware failure and recovery is not possible It is recommended hat the Sp02 module be replaced and if problem is still present replace he monitor s main board Sp02 rebooting 042100 There is an Sp02 watchdog failure A malfunction is detected There are Very low Sp02 not functional There is an invalid Sp02 board 042200 type Sp02 rebooting 042300 There is an invalid Sp02 master control state wo possible causes of these ailures First the power provided to he board is out of specification In his case the failure may be cleared once the underlying cause is removed Second the board has an actual hardware failure and recovery is not possible It is recommended hat the Sp02 module be replaced and if problem is still present replace he monitor s main board A malfunction is detected There are Very low wo possible causes of these ailures First the power provided to he board is out of specification
132. ith 2 T 10 Torx screws see the Torque Value Table 56 Disassembly and repair Connex Spot Monitor Attach the Sp02 insert to the main PCA board 1 Align the insert with the edge of the main PCA board Connect the pump tubing to the insert as shown and press firmly Adjust the insert to fit snugly along the side of the board 2 3 Turn over the board and secure the insert to the main PCA board with 2 T 10 Torx SCreWs Service manual Disassembly and repair 57 Remove the Sp02 board The monitor is configured with one of the following SpO2 boards Masimo Nellcor Nonin or none Proceed witih the disassembly steps that apply to your device Remove the Masimo board 1 Remove the 2 Phillips screws from the SpO2 board 2 Connex Spot Monitor U 58 Disassembly and repair Firmly grasp the adapter board and lift it straight up to disconnect the pins 4 i cS pe Remove the Nellcor board Remove the 2 Phillips screws from the SpO2 board 1 Lift the SpO2 board to remove it from the adapter board 2 Disassembly and repair 59 Service manual 3 Remove the 2 Phillips screws that hold the adapter board to the main PCA board Firmly grasp the adapter board and lift it straight up to disconnect the pins 4 Remove the Nonin board Remove the 2 Phillips screws that attach the SpO2 board to the main PCA board 1 60 Disassembly and repair Connex Spot Moni
133. itioner Warnings and cautions ZN A A A D D WARNING Safety risk Make frequent electrical and visual checks on cables sensors and electrode wires All cables sensors and electrode wires must be inspected and properly maintained and in proper working order to allow the equipment to function properly and to protect patients WARNING Safety risk Place the monitor and accessories in locations where they cannot harm the patient should they fall from a shelf or mount WARNING Fire and explosion hazard Do not operate the monitor in the presence of a flammable anesthetic mixture with air oxygen or nitrous oxide in oxygen enriched environments or in any other potentially explosive environment WARNING Inaccurate measurement risk Dust and particle ingress can affect the accuracy of blood pressure measurements Use the monitor in clean environments to ensure measurement accuracy If you notice dust or lint build up on the monitor s vent openings have the monitor inspected and cleaned by a qualified service technician WARNING Defective batteries can damage the monitor If the battery shows any signs of damage or cracking it must be replaced immediately and only with a battery approved by Welch Allyn CAUTION Before disassembling the device or installing options disconnect the patient from the monitor power down the device and disconnect the AC power cord and any attached accessories for example SpO2 sensors blood pressur
134. ked Communication failure The thermometer might be docked Information improperly Check contacts and with docked Braun improperly Check contacts and connections connections If problem the persists replace the module Temperature not functional Unrecognized WACP Internal malfunction If the problem Very low 3FFFO1 parameter received persists replace the module from sensor Temperature not functional Timeout waiting for Internal malfunction If the problem Very low 3FFF02 sensor response persists replace the module Temperature not functional Error deserializing Internal malfunction If the problem Very low 3FFF03 WACP message persists replace the module received from sensor Temperature not functional WACP stack send Internal malfunction If the problem Very low 3FFF04 message failure persists replace the module Re dock Braun 3FFF05 Anti theft timer expired Re dock the thermometer after takinga Very low measurement Patient and clinician data messages Alarm Message Possible cause Suggested action priority Unable to identify Clinician authentication failure clinician No provider configured at host Unable to identify clinician Security provider error Unable to identify clinician User not found Clinician authentication failure Clinician authentication failure Information status message press OK button Information to dismiss Information status message press OK button Information to dismiss In
135. l malfunction If the problem module factory persists replace the module settings and calibration information is corrupt The temperature Internal malfunction If the problem module user settings persists replace the module are corrupt The temperature Internal malfunction If the problem module calibration is persists replace the module not set The temperature Internal malfunction If the problem module error log is persists replace the module corrupt A hardware Internal malfunction If the problem malfunction on the persists replace the module temperature module has been detected The temperature Internal malfunction If the problem module power rail is persists replace the module too low The temperature Internal malfunction If the problem module power railis persists replace the module too high The temperature Internal malfunction If the problem module reference persists replace the module voltage circuit was detected to be under voltage or unstable The temperature Verify conditions are greater than 50 F or module measurement is 10 C If conditions are valid and the below the allowable problem persists replace the probe If the temperature values and problem still persists replace the module beyond the low Appendix 167 Alarm priority Very low Very low Very low Very low Very low Very low Very low Very low Very low Very low Very low Very low 168 App
136. lace the module Internal malfunction If the problem Medium persists replace the module Make sure the NIBP settings patient Medium mode is appropriate If the problem persists replace the module Unable to determine blood pressure Medium Check connections restrict patient movement Make sure the NIBP settings patient Medium mode is appropriate If the problem persists replace the module Unable to determine blood pressure Medium Check connections restrict patient movement Unable to determine blood pressure Medium Check connections restrict patient movement Unable to release cuff pressure Medium Check tubing for kinks and connection integrity Service manual Appendix 151 Message Possible cause Suggested action Alarm priority No display The safety check failed on the Internal malfunction If the problem measurement attempt persists replace the module Unable to determine The NIBP pressure is not stable The NIBP pressure is not stable and Medium IBP check and the transducer zero value the transducer zero value cannot be connections limit cannot be set set If problem persists replace patient movement module 05000F BP not functional WACP message CRC mismatch on Internal malfunction If the problem Very low 050105 NIBP module persists replace the module BP not functional This me
137. lacement parts see Field Replaceable Units A WARNING Do not perform troubleshooting on a device that is emitting smoke or exhibits other signs of excessive overheating Disconnect the device from AC power and call Welch Allyn Technical Support immediately AS CAUTION Replace parts components or accessories only with parts supplied or approved by Welch Allyn The use of any other parts can lead to inferior device performance and will void the product warranty Interpreting log file output The device supports saving log files to a USB flash drive You can then read saved log files on a PC to assist in analysis This method allows access to the log files without having to connect the device to a PC Save log files Complete the following steps to save a log file to a USB flash drive 1 E ee Access log files Insert a compatible USB flash drive into the USB port of the monitor or the APM work surface if one is configured for your device Access Advanced settings Navigate to Service gt Log file Touch Save to USB A Save successful message appears after a successful save Remove the USB flash drive from the USB port Complete the following steps to access and start working with log files saved to a USB flash drive 1 2 Insert the USB flash drive into a USB port on your PC Open the USB flash drive and identify the saved log files Look for zip files that resemble this example with the first set of numbers
138. m Very low module internal circuit persists replace the module validation resistor PTB on the board is damaged value is under The temperature Verify conditions are greater than 50 F or Very low module A D 10 C If conditions are valid and the measurement timed out problem persists replace the probe If the problem still persists replace the module The temperature Probe malfunction Replace the probe If Very low module probe was not the problem persists replace the module characterized calibrated The temperature Insert the probe well Very low module is missing the probe well The temperature Internal malfunction If the problem Very low module has a problem persists replace the module saving to the monitor EEPROM in biotech mode Service manual Message Temperature not functional 3080B Replace temperature probe 3080C Temperature not functional 3080D Temperature not functional 3080E Connect temperature probe 3080F Replace temperature probe 30810 Temperature not functional 30811 Temperature not functional 30812 Replace temperature probe 30813 Code Temperature not functional 30814 Temperature not functional 30815 Temperature not functional 30816 Possible cause The temperature module error detection mechanism detected an error The temperature module probe error detection mechanism detected an error The
139. m opensource html Where required a copy of FOSS source code is available on our FOSS website For patent information please visit www welchallyn com patents For information about any Welch Allyn product contact Welch Allyn Technical Support www welchallyn com about company locations htm DIR 80019225 Ver F Revision date 2015 09 This manual applies to 901058 Vital Signs Monitor Core gal Regulatory Affairs Representative Welch Allyn Limited Welch Allyn Inc 4341 State Street Road a ee Park Skaneateles Falls NY 13153 0220 USA aan County eT www welchallyn com Republic of Ireland rain M G BRAUN WelchAllyn HERE Advancing Frontline Care Contents SyMbols and Gerinitions sssri E ai 1 GLY os Mexia E E EE 5 Warnings and Cautions tiae eea yt edhe hae a has Yr ave Mae le 5 General safety considerations sssssesissskkiitttttitit ttt ttrt EEEE EEE EE EEE EEEEEE EEEE EEEE EEEE Ea 6 Electrostatic discharge ESD souiro A A EAE 6 OVE 2 a a a eee a 9 P rpose and SCOPE Meersen sieren ani rinate aa a a Aa EAA i a E EA 9 Technical SUpport SENICE S n a a i da 10 Recommended Service intervals cccccceceeeceeceeceececeeeeeeeeecceneneceaeeeeeeeeeenens 14 The Welch Allyn Service Tool cccccccccccccccesessceeeeecessssseeeeeeeccesesssaeeeeesenenneeease 15 Battery Pertonman Ce srme e de ied a a dees 16 Controls indicators and COnnectors eesssssssssrrrereeesnrrnnrrr
140. module Internal malfunction If the problem persists replace the module Verify conditions are less than 104 F or 40 C If conditions are valid and the problem persists replace the probe If the problem still persists replace the module Verify conditions are greater than 50 F or 10 C If conditions are valid and problem Appendix Alarm priority Very low Very low Very low Very low Very low Very low Very low Very low Very low Very low Very low Very low Very low Very low Very low 173 174 Appendix Connex Spot Monitor Alarm Message Possible cause Suggested action priority persists replace the probe If the problem still persists replace the module Temperature not functional The battery is over the Internal malfunction If the problem Very low 3F0824 maximum voltage persists replace the module Temperature not functional The sensor not Internal malfunction If the problem Very low 3F0833 functional persists replace the module Temperature not functional Low battery Recharge the battery If the problem Very low 3FOE04 persists check the battery Unable to detect new No temperature If a measurement should have been Information temperature Retry measurement measurement was available retry the measurement If available from the problem the persists replace the module thermometer at the time it was docked Thermometer might be doc
141. mplete Welch Allyn Technical Service Training for this device Usage Material no Description Oty Full Basic General test equipment 106270 Service test box X 106275 Micro USB cable X N A Netgear wireless router a b g or equivalent X N A Ethernet cable X N A PC running Windows XP SP3 Windows 7 or Windows 8 X X web download Welch Allyn Service Tool X X 1001120 Welch Allyn Service Tool Gold license X NIBP testing 407672 BP test volume repair fixture 113670 X X N A Pressure meter must include at least one decimal point and be X X accurate to within 0 5 mmHg N A Blood pressure Y tube X X 6000 30 Single tube blood pressure hose 5 feet X X 194 Service and maintenance toolset Connex Spot Monitor Usage Material no Description Oty Full Basic 4500 30 Blood pressure hose 5 ft 1 X 620216 Fitting Y 1 8 X 1 8 X 1 8 1 X X Nellcor Sp02 configuration testing N A Nellcor Sp02 simulator SRC MAX 1 X X DOC 10 Nellcor Sp02 extension cable 1 X X Masimo Sp02 configuration testing N A Masimo Sp02 simulator 1 X X Nonin Sp02 configuration testing N A Nonin Sp02 simulator 1 X X SureTemp Plus configuration testing 06138 000 Cal key assembly M690 692 1 X X 01802 110 Tester calibration 9600 Plus 3 X Braun ThermoScan PRO 6000 configuration testing 01802 110 Tester calibration 9600 Plus 3 X Notes e All items marked N A in the Material no column are OEM or off the shelf tools and equipment not available from Welch Allyn Th
142. n Example 75CE B North America Example 71XE 4 United Kingdom Model Sp02 71 7100 Value series W Welch Allyn Nonin X Blank None 73 7300 BlueTooth series C Covidien Nellcor M Masimo W Welch Allyn Nonin X Blank None 74 7400 WiFi ready series C Covidien Nellcor M Masimo 75 7400 WiFi series C Covidien Nellcor M Masimo W Welch Allyn Nonin Parameter Temperature E Braun ThermoScan PRO 6000 IR T SureTemp Plus X Blank None E Braun ThermoScan PRO 6000 IR T SureTemp Plus X Blank None E Braun ThermoScan PRO 6000 IR T SureTemp Plus X Blank None E Braun ThermoScan PRO 6000 IR T SureTemp Plus X Blank None Power cord A Denmark B North America C China G Argentina K South Korea N India UAE P Thailand T Taiwan Y Italy Z Brazil 2 Europe 3 Israel 4 United Kingdom 5 Switzerland 6 Australia New Zealand 7 South Africa 4S Singapore Connex Spot Monitor 192 Appendix Interconnect diagram ATddNS MSE 10 WdV NI YAMOd OG SSINYYH YIMOd 90 SM uag
143. n S1 CSM 2C CSM Comprehensive partnership program 2 years Calibration S1 CSM 5C CSM Comprehensive partnership program 5 years Calibration Biomed support agreements Material no Item 2 CSM CSM Biomed partnership program 1 year 2 CSM 2 CSM Biomed partnership program 2 years 2 CSM 5 CSM Biomed partnership program 5 years Preventive protection support agreements available only in selected international countries Material no Item S4 CSM CSM Warranty Extension 1 year S4 CSM 2 CSM Warranty Extension 2 years S4 CSM 5 CSM Warranty Extension 5 years Service and repair training Note Required to be eligible to receive the service tool Gold edition Material no Item CSMREP TRN CSM repair training Service manual Options and upgrades 119 Material no Item CSMREPW TRN CSM repair web training 120 Options and upgrades Connex Spot Monitor Appendix 121 Specifications Physical specifications Protection classifications all monitor configurations Characteristic Electrical rating Duty cycle Type of protection against electric shock Degree of protection against electric shock for parts applied to patients Recovery time following defibrillator discharge Flammable anesthetics Degree of protection provided by the enclosure with respect IPX1 Protec to harmful ingress of liquids Height Width Depth Specification 100 240 V AC 50 60 Hz 0 8X 1 5 A C
144. nsed edition Others require special user account privileges or a Welch Allyn service contract Gold edition If you require gold level support for a Welch Allyn product please contact Welch Allyn technical support Battery performance About the batteries The device uses a rechargeable 2 cell Lithium ion smart battery supplemented by an optional rechargeable 9 cell Lithium ion battery in the Accessory Power Management APM work surface Internal circuitry enables the batteries to report their condition to the device and the APM work surface The device displays the battery status via the LED power indicator icons on the screen and status messages appearing in the Device Status area of the display The APM battery indicates the percent of total charge to user on the front of the work surface as follows Number of LEDs Percent of total charge 1 0 19 2 20 39 3 40 59 4 60 79 5 80 95 6 96 100 The battery status indicator on the device displays the remaining total charge of both batteries combined if the configuration has both an internal battery and an extended battery in the APM Battery information may be collected using the service tool New batteries are shipped from the manufacturer with a 40 percent charge to extend shelf life After installing a new battery in the device you must plug the device into AC power to wake up the battery If AC power is not applied to the device the new battery appears discharged T
145. nual Message Temperature not functional 30823 Temperature not functional 30824 Temperature not functional 30825 Temperature not functional 30826 Temperature not functional 30827 Temperature not functional 30828 Temperature not functional 30829 Temperature not functional 3082A Temperature not functional 3082B Temperature not functional 03C800 Temperature not functional 03C900 Temperature not functional 03CA00 Temperature not functional 03CB00 Temperature not functional 03CC00 Possible cause The temperature module has an invalid SureTemp algorithm The temperature module is over max battery volts The temperature module is under min battery volts The temperature module battery volts not set The temperature module predict algorithm is not set The temperature module ambient temp is not set The temperature module has a non responsive probe The thermistor has pulled away from the tip or he heater is broken The temperature module is experiencing bad probe gain The temperature module has a bad probe response value The temperature module is not functional Unable to deserialize messages from the temperature module Unsupported message received from the Temperature module Unable to send message to the Temperature module Temperature module communication times out Suggested action Internal malf
146. o PCBA Srv Kit CSM Masimo Sp02 Insert Srv Kit CSM Nellcor Sp02 Insert Srv Kit CSM No Sp02 Insert Srv Kit CSM Nonin Sp02 Insert Srv Kit CSM LCD with Touchscreen Srv Kit CSM LCD Bezel Srv Kit CSM Front Housing SRV Kit CSM Power Switch Srv Kit CSM Braun ThermoScanPRO 6000 Module Srv Kit CSM Sure Temp Plus Module SRV Kit CSM APM Work Surface 9 CELL LITHIUM ION BAT SINGLE PACK SRV Kit CSM APM Work Surface Battery Door Connex Spot 35 Watt Power Supply Field replaceable units 81 Service manual 82 Field replaceable units Connex Spot Monitor 83 Cleaning requirements This section presents procedures for cleaning the Connex Spot Monitor including the monitor stand APM work surface accessories and accessory basket and bins Welch Allyn has validated these instructions to be capable of preparing your Connex Spot Monitor devices and above accessories for re use Clean on a routine basis according to your facility s protocols and standards or local regulations If the monitor is on lock the display WARNING Patient injury risk Clean all accessories including cables and tubes before storing the accessories on the device or stand This helps reduce the risk of cross contamination and nosocomial infection A WARNING Electric shock hazard Before cleaning the monitor disconnect the AC power cord from the mains outlet and the power source A WARNING Electric shock hazard DO NOT
147. o change the laptop name to a preferred name Enter the name and then touch Save The new name appears in the list of paired devices 37 Disassembly and repair These procedures provide instructions for device disassembly and board removal as well as component replacement and reassembly Each part s disassembly instructions might include one or both of the following e Reassembly notes This subsection contains information specific to reassembly At a minimum these notes indicate whether or not reassembly is the reverse of disassembly The notes also list service kits of replacement parts where applicable e When replacing the component This subsection contains additional instructions related to installing a new option or replacement part Each disassembly step includes drawings that illustrate the components to be removed The reassembly notes could be as short as one or two lines when reassembly is the reverse of disassembly When reassembly is more complicated these notes alert you to any special care required to complete the repair or installation and sometimes introduce separate reassembly instructions Line drawings appear in the reassembly notes only when they differ from the drawings in the disassembly instructions A gt o D e D D WARNING Electrical shock hazard Disconnect AC power before opening the device Disconnect and remove the battery before proceeding with disassembly Failure to do this can cause serio
148. oaner equipment e Service agreements e Service training e Replacement service parts e Product service For information on any of these services go to this site http www welchallyn com en service support html Service loaners For warranty or non warranty repairs not covered under a support agreement loaners are available for a nominal charge subject to availability Payment is required prior to shipment for all loaners not covered under a support agreement The loaner fee can be found on the Welch Allyn loaner price list Welch Allyn Service Centers that provide repair service for this product can on request loan a device for use while the device is being repaired Loaned devices are provided free of charge for products repaired while under a support agreement that includes a free loaner provision Service options Partners in Care service agreements While product warranties provide basic assurance of Welch Allyn hardware quality they may not include the full range of services and support you need Welch Allyn offers premium service and support through our Partners in Care program Whether you service your own devices and require a minimum of support or rely on us to service your device Welch Allyn provides a program that will meet your needs For more information visit our web site at http Awww welchallyn com en service support html or call your sales representative Warranty service All repairs on products und
149. oblem is still present replace the cable If the problem is still present verify module functionality by replacing the sensor with an applicable Sp02 tester If the message persists replace the module 1Pulse search is a normal part of operation and does not have an associated corrective action Temperature messages SureTemp messages Message Temperature not functional 30105 Temperature not functional 30201 Temperature not functional 30202 Temperature not functional 30203 Temperature not functional 30205 Temperature not functional 30206 Temperature not functional 30207 Temperature not functional 30208 Possible cause WACP message CRC mismatch on temperature module This message is not implemented by the temperature module This message is not supported by the temperature module The temperature module has run out of memory The temperature module received a invalid parameter The parameter provided by the temperature module is outside of the allowable range for the specified message The temperature module message requires an object but did not contain one The temperature module object provided with the message could not be deserialized Suggested action Alarm priority Internal malfunction If the problem Very low persists replace the module Internal malfunction If the problem Very low persists replace the module Internal malfunction If the problem Very
150. odule Replace the main board Update the software Replace the main board The hardware or software between the Host and Retry software update the Sp02 module is incompatible Replace the Sp02 module Replace the main board Service manual Appendix 149 Symptom Possible cause Suggested action The monitor lost communication with the Retry software update network or a timing issue occurred during the upgrade Replace the Sp02 module Replace the main board The temperature module malfunctioned Update the software Replace the Sp02 module Replace the main board The main board malfunctioned Update the software Replace the main board Technical alarm and information messages This section presents tables of technical alarm and information messages to help you troubleshoot issues on the monitor When the monitor detects certain events a message appears in the Device Status area at the top of the screen Message types include the following e Information messages which appear on a blue background e Very low priority alarms which appear on a cyan background e Low and medium priority alarms which appear on an amber background e High priority alarms which appear on a red background Technical alarm messages are low or very low priority unless noted in the Message column Alarm logs are not viewable by clinicians However all logs are transferred to Welch Allyn on a regularly scheduled basis In th
151. onal verification and calibration on an annual basis Perform an NIBP accuracy check Note If you are performing this test after performing a previous NIBP check skip e o a 22099090N 9g 0 l to step 7 Set up the test equipment Launch the service tool on the PC If the simplified interface is active choose the Service option Log on with your user ID and password or with ADMIN as the user ID and leave the password field blank Power on the device Select the device you want to test from the device list Click NIBP Sensor under the Device Information tab Click Accuracy Check in the NIBP Sensor pane on the right side of the window Connect the 500 CC volume Turn on the pressure meter and zero if necessary Check the accuracy at 0 mmHg Service manual SpO2 tests 20 21 Functional verification and calibration overview 101 Record the reading on the pressure meter and the service tool and compare the results Using the hand bulb pressurize the NIBP system to 50 mmHg 5 mmHg and allow 10 seconds for the pressure to stabilize Record the reading on the pressure meter and the service tool and compare the results Using the hand bulb pressurize the NIBP system to 150 mmHg 5 mmHg and allow 10 seconds for the pressure to stabilize Record the reading on the pressure meter and the service tool and compare the results Using the hand bulb pressurize the NIBP system to 250 mmHg
152. onal verification and calibration overview 97 Item Description Type Order no The mating electrical connector a right angled socket made of nickel POAG WB6DIN 01 0404 plated brass with Multilam made of gold plated hard drawn copper alloy Insulator T POAG6 15 5004 24 Crimping pliers with mandrel crimp for 4 mm and 6mm flexible POAG PZ N 14 5009 conductors Basic functional verification Basic functional verification checks Note Calibration is available only with the service tool Gold edition These tests verify basic functionality of the NIBP SoO2 and thermometry parameters These tests support the requirements of routine preventive maintenance However they are not a substitute for the complete functional tests available with the service tool Gold edition Welch Allyn recommends using the service tool Gold edition to perform preventive maintenance and verification of the device when completing a repair Basic functional verification tools The list of tools below is what Welch Allyn uses to perform a basic device functionality check Most facilities use a device simulator or equivalent products to perform this test Material no Description 407672 BP test volume repair fixture 113670 N A Masimo Rainbow SET simulator Masimo part number 2368 N A Nonin Sp02 simulator N A Nellcor Sp02 simulator SRC MAX DOC 10 Nellcor Sp02 extension cable 06138 000 Cal key assembly M690 692 N A Pressure meter 6
153. onitor and then touch Accept A message appears indicating that the monitor and laptop are paired Touch OK A screen appears that allows you to change the laptop name to a preferred name Enter the preferred name and then touch Save The new name appears in the list of paired devices Connect Bluetooth devices and download data In the Bluetooth connection screen select a laptop from the list of paired devices The Bluetooth icon in the Device Status area blinks on and off quickly as the monitor and laptop are connecting When the monitor and the laptop connect an information message appears briefly that names the connected laptop When the message disappears the name of the connected laptop appears on the top left of the screen and the Bluetooth connected icon Bluetooth icon with a border around it appears in the connection area As the laptop downloads data observe the progress indicator spin in the connection area The Bluetooth connection remains active until the download is complete After a successful download the system clears data from the monitor and disconnects the monitor from the laptop Repeat the process as needed or touch Cancel to dismiss the Bluetooth connection screen Rename a laptop You can rename a paired laptop from a system or generic name to a specific name 1 Select the arrow button to the right of the laptop name you want to edit in the paired list A screen appears that allows you t
154. ontinuous operation Class internally powered Type BF defibrillator proof IEC EN 60601 1 2nd and 3rd editions Less than or equal to 10 seconds A Standard ch Extended ch Extended ch Standard ch Extended ch Extended ch Standard ch Extended ch WARNING Not suitable for use with flammable anesthetics ion against vertically falling drops of water assis assis assis assis assis assis assis assis Extended ch assis 6 3 in 16 1 cm 6 5 in 16 6 cm 6 4 in 16 6 cm 9 2 in 23 4 cm 11 7 in 29 8 cm 11 7 in 29 8 cm 2 3 in 5 8 cm 4 4 in 11 0 cm 4 2 in 10 6 cm with Braun with SureTemp with Braun with SureTemp with Braun with SureTemp 122 Appendix Connex Spot Monitor Protection classifications all monitor configurations Weight including battery Graphical display resolution Dimensional outline Active area Resolution Pixel arrangement Pixel size Luminance Speaker volume Minimum Output sound pressure Alarm and pulse tones Pulse frequency fo umber of harmonic components in the range 300 Hz to 4000 Hz Effective pulse duration ty Rise time t Fall time t Note Standard chassis 2 9 Ib 1 3 kg Extended chassis 3 7 Ib 1 7 kg with Braun Extended chassis 3 5 Ib in 1 6 kg with SureTemp 6 5 in W x 4 1 in H x 0 13 in D 164 9 mm H x 103 8 mm W x 3 40
155. or 4 Insert the small touchscreen flex cable into the hole on the main PCA board Place the LCD at an angle under the tabs on the flex cable side of the LCD Lower the LCD into place and carefully move the tabs on the opposite side just enough to catch and secure the LCD in the frame Note Ensure that the tabs hold the LCD securely 7 Turn over the main PCA board 8 Insert the flex cable into its connector Disassembly and repair 67 Service manual Remove the pump assembly Remove the pump manifold from the main PCA board transducers 1 Pinch and remove the pump assembly connector from the main PCA board 2 3 Turn over the main PCA board and remove 2 T 10 Torx screws 68 Disassembly and repair Connex Spot Monitor 4 Separate the pump assembly from the main PCA board Reassembly notes Kit items e 105920 Pump assembly and 2 T 10 Torx screws Note Reassembly is not the reverse of disassembly Attach the pump assembly to the main PCA board 1 Place the pump manifold onto the main PCA board transducer Ensure that the pump manifold is fully seated on the transducer See Remove the pump assembly step 1 2 Connect the pump to the main PCA board See Remove the pump assembly step 2 3 Turn over the main PCA board 4 Secure the pump assembly to the main PCA board with 2 T 10 Torx screws see the Torque Value Table See Remove the pump assembly steps 3 and 4
156. or SpO2 Patient Monitoring System with OxiMax Technology and Nellcor SpO2 OxiMax Technology are registered trademarks of COVIDIEN LP Covidien Holdings Inc Braun and ThermoScan are registered trademarks of Braun GmbH Nonin is a registered trademark of Nonin Medical Inc The Bluetooth word mark and logos are registered trademarks owned by BluetoothSIG Inc and any use of such marks by Welch Allyn is under license Software in this product is Copyright 2014 Welch Allyn or its vendors All rights are reserved The software is protected by United States of America copyright laws and international treaty provisions applicable worldwide Under such laws the licensee is entitled to use the copy of the software incorporated with this instrument as intended in the operation of the product in which it is embedded The software may not be copied decompiled reverse engineered disassembled or otherwise reduced to human perceivable form This is not a sale of the software or any copy of the software all right title and ownership of the software remain with Welch Allyn or its vendors This product may contain software known as free or open source software FOSS Welch Allyn uses and supports the use of FOSS We believe that FOSS makes our products more robust and secure and gives us and our customers greater flexibility To learn more about FOSS that may be used in this product please visit our FOSS website at www welchallyn co
157. orized Service Personnel only These limitations are required to maintain product safety or maintain current regulations After the End of Manufacturing EoM date repair and service parts will be provided for 5 years or until parts are no longer available The Expected Service Life per IEC60601 1 3rd Edition Sub clause 4 4 is defined as a period of 5 years Service kits overview The table and drawings shown here present the components of the device and APM and the associated service kits for replaceable parts Service Kit Material Description Number Number 1 105945 Srv Kit CSM Battery Door 2 Batt22 Srv Kit BATTERY PACK 2S1P 7 2V 3 105923 Srv Kit CSM Back Housing 4 105939 Srv Kit CSM End Cap 5 105942 Srv Kit CSM Speaker 6 105920 Srv Kit CSM NIBP Pump Assembly 7 105933 Srv Kit CSM Nonin Sp02 PCBA 8 105931 Srv Kit CSM Masimo Sp02 PCBA 80 Field replaceable units Service Kit Number 20 21 22 23 24 25 26 27 28 Not available for direct purchase Material Number 05932 05925 05930 05938 05936 05937 05926 05927 05928 05929 05924 05922 05921 05944 05941 05940 05943 Batt99 105972 7000 PS Connex Spot Monitor Description Srv Kit CSM Nellcor Sp02 PCBA Srv Kit CSM Main PCA and LCD Frame Srv Kit CSM Power Harness Srv Kit CSM Newmar Antenna PCBA Srv Kit CSM Newmar Radio PCBA Srv Kit CSM Bluetooth Radi
158. ow If still present replace the radio Check for a software update and apply it Very low If still present replace the radio Check the radio configuration If the problem is still present reset the radio to factory defaults If the problem persists check for software update and apply it If still present replace the radio Very low Check the radio configuration If the Very low problem is still present reset the radio to factory defaults If the problem persists check for software update and apply it If still present replace the radio Check for a software update and apply it Very low If still present replace the radio Check for a software update and apply it Very low If still present replace the radio Service manual Message Radio not functional 350020 Radio not functional 350021 Radio not functional 350025 Radio not functional 350027 Radio not functional 350028 Radio not functional 350029 Invalid radio configuration Reconfigure and try again 35002a Radio not functional 35002b Radio not functional 35002c Radio not functional 35002e Invalid radio configuration Reconfigure and try again 350032 Radio not functional 350033 Possible cause Post results missing There is an internal software error on the radio Post results format There is an internal software error on the radio successfully updates Not ready Displays when lo
159. ox Service manual Overview 13 If the original shipping carton or replacement battery shipping box is unavailable consult the manufacturer website for information about shipping Lithium ion batteries http Awww iccnexergy com regulatory updates lithium shipping A WARNING Safety risk Do not ship any battery that has been physically damaged or shows signs of leakage unless you receive specific instructions which meet the requirements for the shipment of Lithium ion batteries Dispose of damaged or leaking batteries in an environmentally safe manner consistent with local regulations Note In the United States the applicable regulations can be found in the Code of Federal Regulations CFR Refer to 49 CFR 173 185 for shipping Lithium ion batteries by air or ground Use 49 CFR 172 102 sections A54 and A101 to find the special provisions for shipping Lithium ion batteries b Clean the device Note To ensure safe receipt of your device by the service center and to expedite processing and return of the device to you thoroughly clean all residues from the device before you ship it to Welch Allyn For decontamination and cleaning requirements see the appendices If a returned device is found to be contaminated with bodily fluids it will be returned at the owner s expense United States federal regulations prohibit the processing of any device contaminated with blood borne pathogens Welch Allyn thoroughly cleans all returned d
160. point To scroll from one set point to the next press and hold the Temperature Selection button until a beep sounds The new set point appears in the upper left corner of the display The device s current temperature appears flashes and continues flashing until the cavity reaches equilibrium at the new set point The 9600 Plus beeps when the set point is reached Perform a SureTemp temperature probe and system test 1 Set the 9600 Plus to the desired set point and wait for the display to stop flashing 2 Insert the temperature probe without a probe cover into the thermistor device port on the tester When a appears on the display touch it to switch to Direct mode Wait for up to two minutes for the temperature reading to stabilize Record the results in the temperature service record Return the temperature probe to the probe well on the device ND oR w Repeat the procedure as necessary until all thermometers are tested at each temperature Braun ThermoScan PRO 6000 thermometer test This explains how to perform a functional verification on the Braun ThermoScan PRO 6000 thermometer using the 9600 Plus Calibration Tester Note Use this procedure with the Welch Allyn Service Tool version 1 8 0 0 and later Service manual Functional verification and calibration overview 105 A CAUTION Before the test place thermometers and tester in the same room for approximately 30 minutes so that they adjust to the ambient temperature
161. power saving mode e Cancel The Cancel button dismisses the dialog Touch Power down and complete the power down procedure as described in Option 2 steps 3 and 4 Option 2 Use onscreen controls alone to power down the device Touch the Settings tab 2 Touch the Device tab Touch Power down 4 Select the desired option and then touch Power down The Power down options dialog The buttons in this dialog produce varied effects as noted below e Power down The device clears all data onscreen and performs a complete software shutdown e Cancel This button dismisses the dialog and returns you to the previous screen 44 Disassembly and repair Connex Spot Monitor Remove the monitor from the stand 1 Disconnect the power cord from the wall 2 If the system has an APM disconnect the power and communication cables from the monitor If the system has an external power supply disconnect the power supply from the monitor 3 Remove the 4 Phillips screws from the back of the stand mount to remove the monitor from the stand Note This artwork features the APM stand Other stand mounts look slightly different Reassembly notes Reassembly is the reverse of disassembly Disassembly and repair 45 Service manual Exploded view diagram The drawing below shows individual components of the device and their relationships to one another 46 Disassembly and repair Connex Spot Monitor Remove the battery B
162. ppears displaying the Language tab 1 Select a language 2 Doone of the following e To continue in Advanced settings touch another tab e To exit Advanced settings and return to the Home tab touch Exit Specify date and time settings 1 In Advanced settings touch the General gt Date Time tabs 2 Specify settings Setting Action Description Date format Select a date format for display Use Network Time Protocol Enable the monitor to query the correct date and time from a trusted time server When enabled manual date and time entry on the Settings tab is disabled 3 Doone of the following e To continue in Advanced settings touch another tab e To exit Advanced settings and return to the Home tab touch Exit Review the open source software disclosure 1 In Advanced settings touch the General gt Open Source tabs 2 Read Welch Allyn s disclosure about its use of free or open source software Do one of the following e To continue in Advanced settings touch another tab e To exit Advanced settings and return to the Home tab touch Exit Parameters tab Specify advanced NIBP settings 1 In Advanced settings touch the Parameters gt NIBP tabs 2 Specify settings Setting Action Description Default view Select default primary and secondary views Unit of measure Select the NIBP unit of measure for display Tube type Select the number of tubes that are connected to the NIBP cuff that is used with
163. r action NIBP not calibrated Factory EEPROM checksum error Internal malfunction If the problem Very low 050503 on NIBP Units internal persists replace the module configuration was corrupted NIBP not functional User EEPROM checksum error Calibrate the NIBP Module If Very low 050504 Configuration data which canbe problem persists replace module set in the user s configuration menu was damaged or lost on NIBP NIBP not functional Post failure of A D convertor Internal malfunction If the problem Very low 050505 persists replace the module 152 Appendix Message NIBP not calibrated Calibrate the module 050509 retry 05050A NIBP not functional 050513 Invalid patient mode Select correct patient mode and retry 050514 NIBP not functional 050515 NIBP not functional 050516 Ambient temperature out of range Clear error and retry 050517 utlet 050518 oO attery overcharged o o w 50519 IBP not calibrated 050601 BP not functional 050602 IBP not calibrated 050603 Cuff pressure limits exceeded 050604 Premature auto cycle skipped 050605 Cuff pressure too high Clear error to retry 050606 NIBP not functional 050607 Invalid algorithm Select correct algorithm and Low battery Plug into isconnect from outlet Calibrate the module Calibrate the module Possible cause NIBP module calibration failure the calibra
164. r the default configuration appears either the Home tab or a login profile selection screen and the system is ready for operation If the self check fails an error message and an error code appear in the system status area at the top of the screen to aid service personnel and engineers in diagnosing the problem If a fault that could adversely affect the product is detected the system enters a safe mode and stops all monitoring functions The system remains in safe mode until it is turned off by pressing 0 or until the device shuts down automatically after a period of inactivity To perform the POST 1 Disconnect any patient cables connected to the system 2 Insert a fully charged battery into the system Upon each power up confirm the following a The buzzer generates a sound b A startup screen appears briefly and then disappears c The power button flashes until the UI is ready d A beep sounds followed by one chime Note If no chimes sound replace the speaker as specified in Remove the speaker e The Home tab or the login profile selection screen appears 34 Power up sequence Connex Spot Monitor 35 Bluetooth wireless technology Bluetooth wireless technology is available in the Office profile Bluetooth status A monitor with Bluetooth wireless technology displays the status between the monitor and the laptop in the Status area Image No image Bluetooth icon appears in Status area Bluetoot
165. radio configuration If the Very low problem is still present reset the radio to factory defaults If the problem persists check for software update and apply it If still present replace the radio Service manual Appendix 181 Alarm Message Possible cause Suggested action priority Radio not functional DHCP option corrupt The DHCP Check for a software update and apply it Very low 350042 option file is not in the expected If still present replace the radio format Radio not functional Cannot delete file There is an Check for a software update and apply it Very low 350043 internal software error on the If still present replace the radio radio occurs for Option 60 upload and factory default Radio not functional Invalid SDC value There is a Check for a software update and apply it Very low 350046 software issue on the when trying If still present replace the radio to configure the radio Unable to establish No IP address after 30 seconds Check ESSID and radio mode settings Very low network Unable to associate communications Radio out of network range 350100 Invalid radio No IP address after 30 seconds Check radio security settings Very low configuration Unable to authenticate Reconfigure and try again 350200 Connectivity messages Radio card DHCP No IP address after 30 seconds Check DHCP server settings Very low timeout 350300 Unable to obtain DHCP address Lost network Radio lost
166. red for save No Search Query by patient ID No Clinician Clinician ID display format Clinician ID Require clinician ID to save readings No Require clinician ID match to save readings No Retrieve clinician information from clinician ID No Require password to save readings No Clear clinician information on manual save No Require entry of required modifiers to save readings No Require prescribed login No Settings Default value Systolic upper limit enabled Yes Service manual Settings Systolic Upper limit Systolic lower limit enabled Systolic Lower limit Diastolic upper limit enabled Diastolic Upper limit Diastolic lower limit enabled Diastolic Lower limit MAP upper limit enabled MAP Upper limit MAP lower limit enabled MAP Lower limit Advanced Default view Tube type Unit of measure Algorithm default Cuff inflation target step algorithm Adult Pediatric Neonate Appendix 129 Default value Adult 220 mmHg 29 3 kPa Pediatric 145 mmHg 19 3 kPa Neonate 100 mmHg 13 3 kPa Yes Adult 75 mmHg 10 0 kPa Pediatric 75 mmHg 10 0 kPa Neonate 50 mmHg 6 7 kPa Yes Adult 110 mmHg 14 7 kPa Pediatric 100 mmHg 13 3 kPa Neonate 70 mmHg 9 3 kPa Yes Adult 35 mmHg 4 7 kPa Pediatric 35 mmHg 4 7 kPa Neonate 30 mmHg 4 0 kPa No Adult 120 mmHg 16 kPa Pediatric 110 mmHg 14 7 kPa Neonate 80 mmHg 10 7 kPa No Adult 50 mmHg 6 7 kPa Pediatric
167. res Front Left view Feature Description LCD screen 7 color touchscreen provides a graphical user interface Thermometry Configuration shown features SureTemp module Battery charge and power up status indicator The LED indicates the charging status when connected to AC power e Green The battery is charged e Amber The battery is charging e Flashing The LED flashes during power up Power button Blue button on lower left corner of the monitor e Powers up the monitor e Places into Sleep mode except when an alarm condition is active brief press e Wakes up the monitor from Sleep mode 20 Controls indicators and connectors Back Bottom Left view Connex Spot Monitor Feature Battery compartment behind cover NIBP USB client port Description Houses the battery captive screw secures cover to monitor oO Connects NIBP cable to monitor Provides a connection to an external computer for testing and USB port software upgrades Connects APM work surface or any accessory to the monitor Power connection Connects APM work surface or external power supply to the Ethernet RJ 45 monitor Provides a hardwired connection to the computer network Nurse call Provides a connection to a hospital nurse call system Sp02 Connects chosen Sp02 system to monitor Thermometry Configuration shown features SureTemp module and probe connection port Service manual Controls indicators an
168. rovided to he board is out of specification In his case the failure may be cleared once the underlying cause is removed Second the board has an actual hardware failure and recovery is not possible It is recommended Service manual Message Possible cause Sp02 rebooting 042900 There is a problem with the Sp02 digital ground Appendix 161 Suggested action Alarm priority hat the Sp02 module be replaced and if problem is still present replace he monitor s main board A malfunction is detected There are Very low wo possible causes of these ailures First the power provided to he board is out of specification In his case the failure may be cleared once the underlying cause is emoved Second the board has an actual hardware failure and recovery is not possible It is recommended hat the Sp02 module be replaced and if problem is still present replace he monitor s main board Sp02 rebooting 042a00 There is a problem with the Sp02 A malfunction is detected There are Very low LED ground wo possible causes of these ailures First the power provided to he board is out of specification In his case the failure may be cleared once the underlying cause is removed Second the board has an actual hardware failure and recovery is not possible It is recommended hat the Sp02 module be replaced and if problem is still present replace he monitor s main board Sp02 rebooting 042b00 There is a problem wi
169. rrerennrnnnnrne 19 Advanced Settings seana a a aie aa anaa iaaii 23 Access Advanced settings ts fcr lt epee ea ed Rin See eee 23 General tat oiera A E abt testes levies Ue died ER 24 Pa rameters taD renia hae ena endea e a a Mahan E a a E Mere 24 Network TaD ea escset se a e Aa a eed eee ee aat 26 DEIVICE TAD sais inde e raises ehuvaiuiie OORE E E E ETS EROON 29 Power Up seguente meu at ne ee ei aee aeaa eset u ar aana E ade 33 Bluetooth wireless technology ccccccccccceceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeees 35 Enable Bluetooth Paling seas ccerteieindeskteens nated cence aeda eeaeee 35 Pair devices with Bluetooth wireless technology eeceeeeeeeeeeeeeeeeeeeeeeees 35 Connect Bluetooth devices and download data cccccccecccecssseeeeesesteeeeeeeees 36 Rename laptop vc i et See A a el el ee ee 36 Disassembly and fepali ncn Asoces ce sincere otess Aupaen peceetmeanes oe eee 37 Required tools and equipment cccecececeeceeeeeeeceeeeeeeceecenseccesaeeaeeeeeeeeeentess 38 Torque value table ccccccccccccecceceeecceceeecneaeeceeeeeeeeeecseccsecaeaeeeeeeeeeeeteesenssnsiaeeees 38 COMNECION TYPOS ea i e a Maud nenrtiddavecdiaiiodeclupeaned E AA 39 Disassembly overview ce cee ecceccecceeceeeeeeeeeeeceeseeeeeeeeee cee eeeaeaaeeaecaeeeeeeeeeeeeeeeeeeeees 42 Rower down the monitorni hates ha cen ant yarn Ate uece a habe cee 43 Remove the monitor from the Stand cccccccccccceecssssseceeeeceeee
170. ry defaults Device Connex Spot Monitor Note Factory defaults are the settings in the device when it comes off the manufacturing floor Customized configuration files modify these defaults based on preferences for specific sites Restoring default settings on a device returns it to its manufacturing floor defaults not the custom configuration Settings Active Config file name Device location displayed First time startup screen displayed Touchscreen lockout interval Auto sleep mode allowed Sleep mode duration Auto shutdown allowed Auto shutdown timeout Display brightness Touchscreen calibration Splash screen Load new software on power cycle enabled Load new software to device Screen off allowed Screen off timeout Power line frequency Default value Factory Yes Yes 2 minutes Yes 2 minutes Yes 15 minutes 55 57 4003 3993 193 3910 200 3900 array of 8 integers Welch Allyn logo No Greyed out Yes 1 minute 60 1 Power line frequency can be modified in the Configuration Tool to support specific parameters like Masimo Sp02 With both new and existing configurations follow these steps 1 Navigate to the Progress Summary page 2 Scroll down to Section Biomed Required at the bottom of the page and click General Device Settings 3 Select Custom Service manual Settings Appendix 127 Default value 4 Scroll down to Other on the General Device Settings page and s
171. s the following e NIBP ROM RAM A D channels calibration and user configuration e Temperature ROM RAM calibration and heater e p02 ROM and RAM and connection to the SpO2 board 2 SureTemp Plus only 3 Normal mode NIBP Temp JS JS J Sp02 Host APM JS JS JS J Y JS JS Y JS JS JS JS J v JS JS 96 Functional verification and calibration overview Connex Spot Monitor Electrical safety testing Welch Allyn recommends performing ground continuity and leakage current tests after all open case repairs and dielectric strength testing when replacing the power supply or primary wiring These recommendations trace to EN IEC 60601 1 Medical Electrical Equipment Part 1 General Requirements for Basic Safety and Essential Performance or EN IEC 62353 Medical Electrical Equipment Recurrent Test and Test After Repair of Medical Electrical Equipment Because of the variability of test equipment in the field Welch Allyn does not include specific instructions to perform electrical safety tests When performing electrical safety tests refer to your test equipment manuals for detailed instruction The following table provides connections and test limits to assist you in performing these tests Test Limits Ground continuity Ground continuity from EP stud equipotential terminal to the Gnd pin of the IEC power connector shall be no greater than 0 1 ohms Leakage current Leakage current sh
172. s the following primary tabs General Settings for system language as well as date and time plus open source software disclosure Parameters Settings for physiological parameters averaging and intervals Network Settings for the internal Ethernet and security as well as WiFi radio and Bluetooth subsystems Service Settings and features that support installation and on device troubleshooting Note Changes made in Advanced settings take effect immediately but they do not change the configuration file and cannot be used to clone settings from one device to another Follow the instructions in Device configuration and setup to create edit download and install any settings you want available on multiple devices Access Advanced settings Note You cannot access Advanced settings if sensors or physiological alarms are active or if vital sign measurements are displayed From the Home tab touch the Settings tab Touch the Advanced vertical tab Enter 6345 as the access code and touch OK Note This access code is configurable and could be different at your location The General tab appears Perform service tasks by making selections or touching other tabs Note Service tasks and how to do them are detailed in this section When you are done touch Exit The Home tab appears 24 Advanced settings Connex Spot Monitor General tab Specify the language When you first access Advanced settings the General tab a
173. se rate Pulse rate 200 2 bpm bpm 200 bpm 198 to 202 bpm Sp02 saturation Saturation 90 1 sat point 90 89 to 91 Service manual Functional verification and calibration overview 109 Thermometry tests Calibration key temperature test for SureTemp Plus Temperature test Specification 0 2 F 0 1 C Actual reading Pass Fail 97 3 F 36 3 C 97 1 to 97 5 F 36 2 to 36 4 C F or C SureTemp Plus test Temperature tested Specification 0 2 F 0 1 C Actual reading Pass Fail 96 8 F 36 0 C 96 6 F to97 0 F 35 9 C to 36 1 C F or C 101 3 F 38 5 C 101 1 F to 101 5 F 38 4 C to 38 6 C F or C 105 8 F 41 0 C 105 6 F to 106 0 F 40 9 C to 41 1 C F or C Braun ThermoScan PRO 6000 test Temperature tested Specification 0 4 F 0 2 C Actual reading Pass Fail 96 8 F 36 0 C 96 4 F to97 2 F 35 8 C to 36 2 C F or C 101 3 F 38 5 C 100 9 F to 101 7 F 38 3 C to 38 7 C F or C 105 8 F 41 0 C 105 4 F to 106 2 F 40 8 C to 41 2 C F or C 110 Functional verification and calibration overview Connex Spot Monitor Full functional verification and calibration Functional verification test setup Connect the test equipment to your device as shown in these drawings to complete the functional tests described in this section Option 1 Configurations with Accessory Power Management APM Service manual Function
174. service personnel Clean the equipment The screen lock blocks the display of patient information and prevents any input which may be useful when cleaning the display Follow the cleaning agent manufacturer s instructions to prepare solution if applicable and clean all exposed surfaces of the monitor APM work surface accessory bin s and basket cords and cables and stand Wipe all surfaces until no visible soil remains Change the wipe or cloth throughout the cleaning procedure as needed po Nee COP O05 salt Os OI A WARNING Electric shock hazard Do not open the monitor or attempt repairs The monitor has no user serviceable internal parts Only perform routine cleaning and maintenance procedures specifically described in this manual Inspection and servicing of internal parts shall only be performed by qualified service personnel A CAUTION Sterlizing the monitor could damage the device Disconnect the AC power cord from the mains outlet Wipe the top of the monitor Wipe the sides front and rear of the monitor Avoid residual film buildup on the LCD screen After cleaning and disinfecting wipe the LCD screen with a clean cloth dampened with water and then wipe the screen dry with a dry clean cloth Wipe the bottom of monitor Wipe the APM work surface Wipe the accessory bins or basket Wipe the AC power cord and the APM work surface power USB cable assembly Wipe the stand from top to bottom Dry the equipment
175. sists replace the m Internal malfunction persists replace the m Internal malfunction persists replace the m Internal malfunction persists replace the m Internal malfunction persists replace the m Internal malfunction persists replace the m Internal malfunction persists replace the m the problem odule the problem odule the problem odule the problem odule the problem odule the problem odule the problem odule Alarm priority Very low Very low Very low Very low Very low Very low Very low Service manual Message Temperature not functional 3F0207 Temperature not functional 3F0208 Temperature not functional 3F0209 Temperature not functional 3F020A Temperature not functional 3F020B Temperature not functional 3F0503 Temperature not functional Temperature not functional Temperature not functional Temperature not functional 3F0516 Temperature not functional 3F0518 Temperature not functional 3F0519 Temperature not functional 3F051A Temperature not functional 3F0821 Temperature not functional 3F0822 Possible cause The message requires an object but did not contain one The object provided with the message could not be deserialized The object could not be serialized The message is performing a request action when
176. sleep mode the display goes blank c Press and release the C F button d When the self check startup display appears press and hold the C F and Mem buttons for 5 to 7 seconds e When the device beeps release the C F and Mem buttons If the device is in CAL mode the display will alternate between the lines and CAL f If the device doesn t enter CAL mode wait for the device to return to sleep mode and repeat from substep c 3 Apply a new probe cover Place the probe firmly into the Ear Device Port 4 Wait approximately 3 seconds and then press the thermometer Measure button The ExacTemp light flashes Leave the thermometer in the tester until a long beep sounds Remove the thermometer from the tester and read the temperature in the thermometer s display If the temperatures are within 0 2 C 0 4 F of the tester s set point the thermometer is within calibration Record the results in the thermometer service record Press the Measure button once to clear the previous reading 106 Functional verification and calibration overview Connex Spot Monitor 9 Wait 1 minute and then take another reading with the same thermometer Repeated measurements in short sequence might cause higher readings Note If using only one tester test all available thermometers for calibration verification at the current set point before raising the set point 10 Repeat the procedure from step 3 as necessary until
177. ssage is not implemented Internal malfunction If the problem Very low 050201 by the NIBP module persists replace the module BP not functional This message is not supported by Internal malfunction If the problem Very low 050202 the NIBP module persists replace the module BP not functional The NIBP module has run out of Internal malfunction If the problem Very low 050203 memory persists replace the module BP not functional The NIBP module has received a Internal malfunction If the problem Very low 050205 invalid parameter persists replace the module BP not functional The parameter provided by the nternal malfunction If the problem Very low 050206 NIBP module is outside of the persists replace the module allowable range for the specified message IBP not functional The NIBP module message Internal malfunction If the problem Very low 050207 requires an object but did not persists replace the module contain one IBP not functional The NIBP module object provided Internal malfunction If the problem Very low 050208 with the message could not be persists replace the module deserialized IBP not functional The NIBP module object could not Internal malfunction If the problem Very low 050209 be serialized persists replace the module IBP not functional The NIBP module message is Internal malfunction If the problem Very low 05020A performing a request or action persists replace the module when the module state prohibits the request o
178. ssible cause Factory default settings now active 3A0001 The factory configuration settings are active Unable to load file from the external USB memory device Unable to read configuration from USB 3A0002 Power supply issue The PMIC is too hot Internal hardware failure Device will shut down 1C100D Power supply issue The PMIC input voltage is too low Input voltage too low Device will shut down 1C100C Connex Spot Monitor Alarm Suggested action priority The monitor has been configured to factory Very low defaults any user settings have been reset Retry the USB connection If the problem is Very low still present check for a proper format of the USB drive If the problem is still present replace the USB device If the problem persists replace the main PCBA Check the operating environment Very low temperature Allow the monitor to cool down before operating again If the problem is still present check the cable connections If the problem is still present perform functional checks for host If the problem is still present replace the battery If the problem is still present replace the main PCBA Check the operating environment Very low temperature Allow the monitor to cool down before operating again If the problem is still present check the cable connections If the problem is still present perform functional checks for host If the problem is still present replace t
179. system The NIBP module needs calibration The NIBP module malfunctioned The single or dual lumen switch failed The NIBP cuff does not inflate There is a leak in the pneumatic system NIBP is not functioning Appendix 143 Suggested action Ensure all cuff attachments are tight Carefully check for leaks in blood pressure cuff and tubing attached to the device Replace the cuff Update the software Perform NIBP functional checks Perform NIBP calibration checks Replace the pump assembly Replace the main board Update the software Perform NIBP functional checks Perform NIBP calibration checks Replace the pump assembly Replace the main board Update the software Perform NIBP functional checks Perform NIBP calibration checks Replace the pump assembly Replace the main board Ensure that the cuff is the properly sized Clean the cuff connections Replace the cuff and tubing Replace the main board Ensure all cuff attachments are tight Carefully check for leaks in blood pressure cuff and tubing attached to the device Replace the cuff Update the software 144 Appendix Symptom Attempt to upgrade the software failed Possible cause The NIBP module malfunctioned The main board malfunctioned The single or dual lumen switch failed The NIBP module needs calibration The hardware or software between the Host and the Ethernet module is incompatibl
180. t ID required to A Patient ID match is required to start intervals start intervals Clinician ID required to A Clinician ID match is required to save data save data Clinician ID required to A Clinician ID match is required to start intervals start intervals Unable to auto save The device was unable to auto save Barcode scan not accepted Barcode scanning is not available Invalid NIBP interval An invalid interval parameter was parameter during detected interval capture Save successful The auto save is successful in Office Profile Unsent records Nof M_ There are unsent records waiting when the device is powered down Barcode scanning is not Barcode scanning is not available available Enter patient Enter patient information Connex Spot Monitor Alarm Suggested action priority Information status message press OK button Information o dismiss Information status message press OK button Information o dismiss Information status message press OK button Information o dismiss Information status message press OK button Information o dismiss Information status message press OK button Information o dismiss Information status message press OK button Information o dismiss ormation status message press OK button Information o dismiss nformation s
181. t the averaging program to view or modify You can change the name of the averaging program Select which readings in a series to use for averaging and the number of readings to average as a result Enter the number of minutes to wait before the averaging program starts after touching Start intervals and the start of the first reading Enter the number of minutes to wait between readings Enter the range that the program uses as criteria to accept or reject readings and establish the baseline reading For more information about how this setting affects the program refer to the section Excluded readings below Displays currently selected settings e To continue in Advanced settings touch another tab e To exit Advanced settings and return to the Home tab touch Exit 26 Advanced settings Specify advanced program interval settings Connex Spot Monitor In Advanced settings touch the Parameters gt Program tabs 2 Specify settings Setting Program Intervals 3 Doone of the following Action Description Select the program to view or modify You can change the name of the program Specify up to five sets of interval readings for this program For each set specify the number of minutes between interval readings and the number of times that each interval should run repetitions before proceeding to the next set e To continue in Advanced settings touch another tab e To exit Advance
182. t yourself No No 7 N A DOC 10 8 N A 9 Varies Option 1 9 N A Option 2 0 106270 1 106275 2 N A 3 407672 4 N A 5 01802 110 6 06138 000 Note Note You may substitute items marked as an optional Welch Allyn purchase with comparable OEM products Full functional verification check and calibration tools The list of tools below is what is required to perform a full device functionality check and calibration The tools are used in conjunction with the Welch Allyn service tool Gold license to perform a device calibration Material no 01802 110 Description Tester calibration 9600 Plus Qty Component 3 Braun ThermoScan PRO 6000 amp SureTemp Plus probes Service manual Material no 407672 N A 06138 000 106270 N A 106275 6000 30 N A N A 1001120 web download 4500 30 620216 Functional verification and calibration overview 113 Description BP test volume repair fixture 113670 Masimo Rainbow SET simulator Masimo part number 2368 Cal key assembly M690 692 Pressure meter must include at least one decimal point and be accurate to within 0 5 mmHg Nellcor Sp02 simulator SRC MAX Nellcor Sp02 extension cable Nonin Sp02 simulator Service test box Ethernet cable Micro USB cable Single tube blood pressure hose 5 feet Netgear wireless router a b g or equivalent PC running Windows XP SP3 Windows 7 or Windows 8 Welch Allyn Service Tool Gold l
183. tab appears Note You can enter general device information in the Welch Allyn Service Tool as well To calibrate your touchscreen touch Start in the right pane and follow the onscreen prompts The Home tab appears Review and update configuration information In Advanced settings touch the Service gt Config file tabs In the left pane review the following configuration information e Configuration file e Active Config file name e Date of generation e Date loaded to device To load a new configuration from the network touch Load in the right pane and follow the onscreen prompts To save the current configuration to a USB drive connect a compatible flash drive to the USB port touch Save to USB in the right pane and follow the onscreen prompts Note Not all flash drives are supported See USB flash drive requirements in the Appendix for details Save service logs to a USB flash drive This procedure enables you to save the last 14 active log files to a USB flash drive Note The Welch Allyn Service Tool enables you to save only the 2 most recent log files In Advanced settings touch the Service gt Log file tabs Connect a flash drive to the USB port Note Not all flash drives are supported See USB flash drive requirements in the Appendix for details Touch Save to USB and follow the onscreen prompts Copies of the service log files are saved to the drive 32 Advanced settings Connex Spot Monitor
184. tatus message press OK button Information o dismiss 5 ormation status message press OK button Information o dismiss Information status message press OK button Information o dismiss Information status message press OK button Information o dismiss Radio messages information manually manually Invalid Sp02 interval An invalid interval parameter was If Sp02 intervals are enabled and SpO2 clip Information parameter during detected was removed either stop the intervals or interval capture reattach the Sp02 clip Information status message press OK button to dismiss Alarm Message Possible cause Suggested action priority Deserialization failure There is a software communication issue between the host and the radio Radio not functional 350001 Permissions There is an internal software error on the radio Radio not functional 350002 Check for a software update and apply it Very low If still present replace the radio Check for a software update and apply it Very low If still present replace the radio Service manual Message Radio not functional 350003 Radio not functional 350004 Radio not functional 350006 Radio not functional 350008 Radio not functional 350009 Radio not functional 35000a Invalid radio configuration Reconfigure and try again 35000b Invalid radio configuration Reconfigure
185. temperature module log error detection mechanism detected an error The temperature module calibration error detection mechanism detected an error The temperature module detected no probe connected The temperature module cannot read the probe EEPROM correctly or the probe left the factory without being tested The temperature module has an invalid events index s There is a problem reading the temperature module EEPROM or saving to the monitor EEPROM in biotech mode The temperature module has a problem reading the probe EEPROM The temperature odule TEMP CONFIG ACQUIRE FAILURE 3 The temperature module TEMP CONFIG RELEASE FAILURE The temperature module TEMP CONFIG INVALID PTR FAILURE Suggested action Internal malfunction If the problem persists replace the module Probe malfunction Replace probe If the problem persists replace the module Probe malfunction Replace probe If the problem persists replace the module Probe malfunction Replace probe If the problem persists replace the module Probe malfunction Replace probe If the problem persists replace the module Probe malfunction Replace probe If the problem persists replace the module Internal malfunction If the problem persists replace the module Internal malfunction If the problem persists replace the module Probe malfunction Replace probe If the problem persists replace the module Int
186. ter The size of the stick surrounding the USB metal head should be no larger than 9 5 mm x 18 5 mm to fit in the USB port Welch Allyn recommends the following USB flash drive for use with the Connex Spot Monitor and the APM work surface Kingston DataTraveler SE9 32 GB drive part number DTSE9H 32GBZ Monitor radio The monitor s radio operates on 802 11 networks Wireless network IEEE 802 11 a b g n interface Frequency 2 4 GHz frequency bands 5 GHz frequency bands 2 4 GHz to 2 483 GHz 5 15 GHz to 5 35 GHz 5 725 GHz to 5 825Ghz Channels 2 4 GHz channels 5 GHz Up to 14 3 non overlapping country Up to 23 non overlapping country dependent dependent Authentication Wireless Equivalent Privacy WEP RC4 Algorithm Wi Fi Protected Access WPA IEEE 802 11i Encryption WPA2 TKIP RC4 Algorithm AES Rijndael Algorithm Encryption Key Provisioning Static 40 bit and 128 bit lengths PSK Dynamic EAP FAST EAP TLS EAP TTLS PEAP GTC PEAP MSCHAPv2 PEAP TLS Antenna Ethertronics WLAN_ 1000146 Wireless data rates 802 11a OFDM 6 9 12 18 24 36 48 54 Mbps 802 11b DSSS CCK 1 2 5 5 11 Mbps 802 11g OFDM 6 9 12 18 24 36 48 54 Mbps 802 11n OFDM HT20 MCS 0 7 6 5 13 19 5 26 39 52 58 5 72 2 Mbps 124 Appendix Connex Spot Monitor Agency approvals US FCC Part 15 247 Subpart C FCC Part 15 407 Subpart E Europe EN 300 328 EDR v1 8 1 EN 300 328 LE v1 8 1 EN 301 489 1 v1 9 2 EN 301 4
187. th an applicable Sp02 tester If the message persists replace the module Replace Sp02 sensor If the problem is still present replace the Sp02 cable If the problem is still present verify the module functionality by replacing the sensor with an applicable Sp02 tester If the message persists replace the module Replace Sp02 sensor If the problem is still present replace the Sp02 cable If the problem is still present verify the module functionality by replacing the sensor with an applicable Sp02 tester If the message persists replace the module Replace Sp02 sensor If the problem is still present replace the Sp02 cable If the problem is still present verify the module functionality by Alarm priority Very low Very low Very low Very low Very low Very low Very low Very low Service manual Message Possible cause Replace the Sp02 sensor Replace the Sp02 cable 041000 There was a fault with the Sp02 sensor and cable An adhesive Sp02 sensor is not connected Sensor not connected Clear to retry 041100 The adhesive Sp02 sensor is expired The sensor has expired Replace the Sp02 sensor 041200 The adhesive Sp02 sensor is incompatible Incompatible sensor Replace the Sp02 sensor 041300 The adhesive Sp02 sensor is not recognized Incompatible sensor Replace the Sp02 sensor 041400 Replace the Sp02 sensor 041500 The adhesive Sp02 sensor is defective Appen
188. th the Sp02 A malfunction is detected There are Very low reference voltage wo possible causes of these ailures First the power provided to he board is out of specification In his case the failure may be cleared once the underlying cause is removed Second the board has an actual hardware failure and recovery is not possible It is recommended hat the Sp02 module be replaced and if problem is still present replace he monitor s main board Sp02 rebooting 042c00 There is a problem with the Sp02 A malfunction is detected There are Very low DSP core voltage wo possible causes of these ailures First the power provided to he board is out of specification In his case the failure may be cleared once the underlying cause is emoved Second the board has an actual hardware failure and recovery is not possible It is recommended hat the Sp02 module be replaced and if problem is still present replace he monitor s main board Sp02 rebooting 042d00 There is a problem with the Sp02 A malfunction is detected There are Very low filtered input voltage wo possible causes of these ailures First the power provided to he board is out of specification In his case the failure may be cleared once the underlying cause is 162 Appendix Message Possible cause Sp02 rebooting 042e00 There is a problem with the Sp02 DSP 1 0 voltage Connex Spot Monitor Suggested action Alarm priority emoved Second the board has
189. the APM If the messag e persists replace the main PCBA on the monitor Restart the monitor and the APM If the problem is still present check the cable connections from the monitor to APM If the problem still present replace the APM If the messag e persists replace the main PCBA on the monitor Restart the monitor and the APM If the problem is still present check the cable connections from the monitor to APM If the problem still present replace APM If the message persists replace the main PCBA on the mon Restart problem connect problem update the message persists replace the main PCBA itor the monitor and the APM If the is still present check the cable ions from the monitor to APM If the still present retry the software If still present replace the APM If on the monitor Restart problem connect problem the monitor and the APM If the is still present check the cable ions from the monitor to APM If the still present replace the APM If the message persists replace the main PCBA on the mon Restart problem connect problem update the message persists replace the main PCBA itor the monitor and the APM If the is still present check the cable ions from the monitor to APM If the still present retry the software If still present replace the APM If on the monitor Alarm priority Very low Information Very low
190. tion failed failed to install Reboot and retry Software Update The partition is running out of Free up adequate space needed to perform Information Upgrade unsuccessful space the upgrade Insufficient disk space Software Update The current firmware version is Try to update to an earlier software Information Update unsuccessful lower than the one required by the package ncompatible firmware token file Software Update SWUP SWUP NIBP is not functional Information status message click OK button Information internal error to dismiss Software Update The Software Update manager is Information status message click OK button Information Manager internal error not functional to dismiss Radio software upgrade The radio software was not Check for software update and apply it If Very low alled 350600 upgraded message Is still present replace the radio Bluetooth messages Alarm Message Possible cause Suggested action priority Bluetooth connection The monitor failed to connect to Verify a successful pairing of the device Very low failure 370201 the Bluetooth device with the PC If the problem is still present verify the EMR and the patient window are running If the problem is still present verify the Bluetooth device signal strength If the problem is still present verify the PC hardware and configuration If the problem is still present verify the Bluetooth device hardware Bluetooth not functional The monitor detect
191. tion signature is zero Invalid NIBP Algorithm NIBP component software tried to configure the sensor in an illegal manner Invalid NIBP initiation code Invalid patient mode on NIBP The NIBP component software tried to configure the sensor in an illegal manner Invalid module configuration for NIBP NIBP module malfunction Ambient temp out of range on NIBP The NIBP module power rail is too low The NIBP module power rail is too high EEPROM checksum signature NIBP system failure Overpressure NIBP auto cycle skipped SVRP requirement not satisfied NIBP cuff pressure above SVRP for to long NIBP cannot clear the failsafe alerts NIBP failed to load safety processors calibration record from NIBP safety processor failed ROM NIBP safety processor not calibrated missing calibration Connex Spot Monitor Suggested action Alarm priority Calibrate the NIBP module Very low Verify the algorithm If the problem Very low persists replace the module Internal malfunction If the problem Very low persists replace the module Verify correct patient mode Ifthe Very low problem persists replace the module Internal malfunction If the problem Very low persists replace the module Internal malfunction If the problem Very low persists replace the module Restore device to normal Very low temperature ranges and try again Plug device into an AC outlet to Ver
192. tioned A software issue occurred Appendix 145 Suggested action Ensure that the probe is properly placed in the measurement site For oral temps place the probe in the most posterior sublingual pocket Replace the probe Perform temperature functional checks Verify the condition of the probe cover and that it covers the probe completely Replace the probe cover Clean the probe or window Replace the probe Update the software Replace the temperature module Replace the main board Update the software Replace the main board Ensure that the temperature probe is connected and seated in the probe well before taking a measurement Ensure that the probe is properly placed in the measurement site For oral temps place the probe in the most posterior sublingual pocket Replace the probe Perform temperature functional checks Update the software Replace the temperature module Replace the main board Update the software 146 Appendix Symptom Attempt to upgrade the software failed Braun failures Possible cause The probe or the window is dirty or contaminated The main board malfunctioned The hardware or software between the Host and the Ethernet module is incompatible The monitor lost communication with the network or a timing issue occurred during the upgrade The temperature module malfunctioned The main board malfunctioned The thermometer is not in th
193. tions never starts or quits The communication won t reasonably recover at startup or during operation The battery power is low The battery power is extremely low The battery power is critically low The software update failed The host battery is not charging Appendix 183 Suggested action Restart the monitor Restart the monitor Restart the monitor Restart the monitor Restart the monitor Restart the monitor Replace the main PCBA Restart the monitor If the problem persists replace the main PCBA Reprogram the EEPROM If the problem persists replace the main PCBA Restart the monitor If the problem persists replace the main PCBA Restart the monitor If the problem persists replace the main PCBA Connect the power supply to AC power to charge the monitor Connect the power supply to AC power to charge the monitor Connect the power supply to AC power to charge the monitor Restart the monitor If the problem is still present replace the main PCBA Restart the monitor If the problem is still present check cable connections If the problem is still present perform functional checks for host If the problem is still present replace battery If the problem persists replace the main PCBA Alarm priority N A N A N A N A N A N A N A N A Very low N A N A Very low High High Very low Very low 184 Appendix Message Po
194. tive log file by selecting File gt View Log File gt Active log file gt Ok 12 To record the results of your test go to Service record NIBP overpressure test Standard unlicensed edition The NIBP overpressure test is performed automatically using the service tool The overpressure test verifies that the NIBP system will prevent the pressure from exceeding 329 mmHg in adult mode and 164 mmHg in neonate mode To pass this test the device must shut down the pump and open the valves when the pressure is between 280 mmHg and 329 mmHg in adult mode or 130 mmHg to 164 mmHg in Neonate mode Perform an NIBP overpressure test Note If you are performing this test after performing the NIBP leak test skip to step 7 1 Set up the test equipment 2 Launch the service tool on the PC 3 If the simplified interface is active choose the Service option 4 Log on with your user ID and password or with ADMIN as the user ID and leave the password field blank 5 Power on the device 100 Functional verification and calibration overview Connex Spot Monitor 1 ee tO I gt O 2 Select the device you want to test from the device list Click NIBP Sensor under the Device Information tab In the NIBP Sensor pane on the right side of the window click Over Pressure Test Follow the prompts until the test completes Click Close To view the results open the active log file by selecting File gt View Log File gt
195. tor 2 Remove the board Reassembly notes SpO2 board options are Masimo Nellcor and Nonin Kit items e 105931 adapter board Masimo board and 2 Phillips screws 4 40 0 250 pan steel zinc e 105932 adapter board Nellcor board and 2 Phillips screws 4 40 0 250 pan steel zinc e 105933 Nonin board and 2 Phillips screws 4 40 0 250 pan steel zinc Note Reassembly is the reverse of disassembly for each board Remove the communications board The monitor is configured with one of the following communications boards wireless radio Bluetooth wireless technology or none Proceed witih the disassembly steps that apply to your device Remove the wireless radio board from the main PCA board 1 Remove the 2 T 10 Torx screws from the wireless radio board attached to the pump assembly Service manual Disassembly and repair 61 2 Pull the board straight out to disconnect the mini USB connector Reassembly notes Kit items e 105936 Wireless radio board antenna and 2 T 10 Torx screws e 105938 Antenna board Note Reassembly is the reverse of disassembly Remove the Bluetooth board from the main PCA board 1 Remove the T 10 Torx screw from the Bluetooth radio board 62 Disassembly and repair Connex Spot Monitor 2 Pull the board straight out to disconnect the mini USB connector CONS Reassembly notes Kit items e 105937 Bluetooth board and a T 10 Torx screw Note Reassembly is t
196. tronic information products XX indicates Environmentally Friendly Use Period in years Recycle the product separate from other disposables Call for maintenance Service manual IPX1 Intertek 50 C 12 F Tmax Fi 95 15 Screen symbol In Ys Light below The identification number assigned by the Federal Trade Commission This end up European Community Representative IP International Protection Marking X No object ingress rating 1 Protected against vertically dripping water Intertek ETL Listed Mark indicating successful independent safety testing Temperature range Stacking limit by number Humidity range R ONLY IC ID a Symbols and definitions Prescription only Industry Canada identification number The equivalent governing body to the FCC in the United States Fragile Meets essential requirements of European Medical Device Directive 93 42 EEC Australian Regulatory Compliance Mark Recycle Global Trade Identification Number Keep dry Process indicator for activities like acquiring measurements and connecting to a laptop 3 4 Symbols and definitions Connex Spot Monitor Safety All users of the monitor must read and understand all safety information presented in this manual before using or repairing the monitor United States federal law restricts this device to sale distribution or use by or on the order of a licensed medical pract
197. unction persists replace the m Internal malfunction persists replace the m Internal malfunction persists replace the m Internal malfunction persists replace the m Internal malfunction persists replace the m Internal malfunction persists replace the m Probe malfunction Replace probe If the problem persists replace the module Probe malfunction Replace probe If the problem persists replace the module Probe malfunction Replace probe If the problem persists replace the module Internal malfunction persists replace the m Internal malfunction persists replace the m Internal malfunction persists replace the m Internal malfunction persists replace the m Internal malfunction the problem odule the problem odule the problem odule the problem odule the problem odule the problem odule the problem odule the problem odule the problem odule the problem odule the problem persists replace the m odule Appendix 171 Alarm priority Very low Very low Very low Very low Very low Very low Very low Very low Very low Very low Very low Very low Very low Very low 172 Appendix Message Temperature not functional 03CD00 03CE00 03CE01 Tissue contact lost Temperature module reset 03D000 Temperature not functional Temperature not functional
198. ure input connector on the front of the device 2 Connect the calibration key to the temperature input connector Remove the probe from the well 4 Verify that the displayed temperature is 97 3 0 2 F 36 3 0 1 C 104 Functional verification and calibration overview Connex Spot Monitor SureTemp temperature probe and system test Use this procedure to test the temperature function while verifying the temperature probe To achieve accurate results you must perform this test with the device in Direct mode Test each probe at the low medium and high set points on the tester Repeat the procedure for each thermometer and temperature to test Set up the 9600 Plus calibration tester Place the tester on a level surface away from sunlight drafts and other sources of heat or cold The tester takes approximately 20 minutes to heat to the lowest set point To expedite testing Welch Allyn recommends the following practices e To eliminate waiting for the tester to heat to the next set point use three testers each set to one of three different set points e When using only one tester to test several thermometers at all three temperatures test all thermometers at one set point before proceeding to the next set point e To eliminate waiting for the tester to cool down start at the lowest set point Because the tester does not have an internal fan it requires more time to cool down than to heat up Change the 9600 Plus set
199. us personal injury and damage to the device WARNING Risk of fire explosion and burns Do not short circuit crush incinerate or disassemble the battery pack WARNING Safety risk Do not attempt to service the device when the device is connected to a patient CAUTION Before disassembling the device or installing options disconnect the patient from the monitor power down the device disconnect the AC power cord and any attached accessories for example SpO2 sensors blood pressure hoses and cuffs and temperature probes from the device CAUTION f your device is configured with a SureTemp module remove the probe well before disassembly CAUTION Perform all repair procedures at a static protected station CAUTION When the device case is opened regard all parts as extremely fragile Execute all procedure steps with care and precision 38 Disassembly and repair Connex Spot Monitor A CAUTION Observe screw torque specifications especially with screws that secure directly into plastic standoffs A CAUTION To avoid mismatching screws and holes keep the screws for each piece with that piece as you remove modules and circuit assemblies It is possible to mistakenly install machine screws in locations intended for plastite screws Plastite screws have a Torx pan head Required tools and equipment e Phillips 1 screwdriver e 7 10 Torx screwdriver e 3mm hex key Torque value table Use this table to determine how much torqu
200. using Ox Sone Reassembly notes Reassembly is the reverse of disassembly Note Remove the Sp02 insert Turn over the main PCA board and remove the 2 T 10 Torx screws attaching the sensor insert to the main PCA board 1 54 Disassembly and repair Connex Spot Monitor 2 Turn over the main PCA board again so that the SpO2 board is facing you then disconnect the power harness from the main PCA board 3 To disconnect the insert from the pump manifold hold the black pump manifold with one hand and tilt the top of the insert away from the main PCA board with the other hand 4 Remove the 2 T 10 Torx screws from the power harness and remove the power harness from the SpO2 insert Service manual Disassembly and repair 55 Reassembly notes SpO2 insert options are Masimo Nellcor Nonin or none Kit items e 105926 Masimo insert only e 105927 Nellcor insert only e 105929 Nonin insert only e 105928 No SpO2 insert only Note Reassembly is not the reverse of disassembly but it is the same for each insert When replacing the SpO2 insert 1 First complete the following steps e Attach the power harness to the SpO2 insert See Attach the power harness to the insert e Install any new SpO2 board if applicable See the reassembly notes in Remove the SpO2 board Attach the power harness to the insert Align the power harness with the insert and secure it w
201. ve the device up to 30 seconds to stabilize Verify the displayed saturation and pulse rate as follows For Nonin and Nellcor configurations saturation should be 90 1 sat point and pulse rate should be 60 1 bpm For Masimo configurations saturation should be 80 1 sat point and pulse rate should be 60 1 bpm Disconnect the simulator Thermometry tests Thermometry test setup For the thermometry test connect the test equipment shown below Note The drawing shows a SureTemp Plus configuration but the setup for a Braun ThermoScan PRO 6000 configuration is identical minus the Cal key Service manual Functional verification and calibration overview 103 No Item No Item 1 Connex Spot Monitor 3 Tester calibration 9600 Plus 2 Power supply 4 Cal key assembly M690 692 used only with SureTemp SureTemp temperature system test The SureTemp temperature system test is performed using a calibration key cal key The calibration key tests the system using a fixed resistance to display a temperature of 97 3 0 2 F 36 3 0 1 C Note If your facility requires you to test the temperature probes you will also need to have heaters at three temperature settings to test the probes See SurelTemp temperature probe and system test Perform a SureTemp temperature system test 1 With the system power on and the temperature probe in the well disconnect the probe cable from the temperat
202. warranty may void the warranty Electrostatic discharge ESD CAUTION SENSITIVE ELECTRONIC DEVICES DO NOT SHIP OR STORE NEAR STRONG ELECTROSTATIC ELECTROMAGNETIC MAGNETIC OR RADIOACTIVE FIELDS A A ATTENTION OBSERVE PRECAUTIONS FOR HANDLING ELECTROSTATIC SENSITIVE DEVICES CAUTION Electrostatic discharge ESD can damage or destroy electronic components Handle static sensitive components only at static safe workstation CAUTION Assume that all electrical and electronic components of the monitor are static sensitive Electrostatic discharge is a sudden current flowing from a charged object to another object or to ground Electrostatic charges can accumulate on common items such as foam drinking cups cellophane tape synthetic clothing untreated foam packaging material and untreated plastic bags and work folders to name only a few Electronic components and assemblies if not properly protected against ESD can be permanently damaged or destroyed when near or in contact with electrostatically charged objects When you handle components or assemblies that are not in protective bags and you are not sure whether they are static sensitive assume that they are static sensitive and handle them accordingly e Perform all service procedures in a static protected environment Always use techniques and equipment designed to protect personnel and equipment from electrostatic discharge Service manual
203. y local network settings Service manual Symptom Attempt to upgrade the software failed Ethernet Possible cause A hardware component has failed The software has failed The hardware or software between the Host and the Newmar radio is incompatible The monitor lost communication with the network or a timing issue occurred during the upgrade The Newmar radio malfunctioned The main board malfunctioned The monitor cannot connect to the A connectivity issue occurred network Appendix 141 Suggested action Ensure that the monitor and the device are within range Perform a Newmar radio functional check Update the device software Replace the Newmar radio Replace the main board Perform a Newmar radio functional check Replace the Newmar radio Replace the main board Update the software Replace the Newmar radio Replace the main board Retry software update Replace Newmar radio Replace main board Retry software update Replace Newmar radio Replace the main board Update the software Replace Newmar radio Replace the main board Update the software Replace the main board Verify local network settings Verify that the port on the network is configured and functional 142 Appendix Symptom Attempt to upgrade the software failed NIBP Blood pressure readings are inaccurate Possible cause A hardware failure occurred A software failure occurre
204. y low charge the battery Battery is overcharged Remove from Very low charging source Calibrate the NIBP module If the Very low problem persists replace the module Internal malfunction If the problem Very low persists replace the module Calibrate the NIBP module If the Very low problem persists replace the module Restrict patient movement Medium Cuff pressure is not below safety Very low return pressure long enough to allow a cycle to occur Verify cuff connections If the Medium problem persists replace the module Internal malfunction If the problem Very low persists replace the module Service manual Message NIBP not functional 050608 Stat mode requested too soon Clear to retry 050609 Unable to determine NIBP check connections and tubing for kinks 05060A 05060B BP no 05060C BP no BP no 050617 un un un un un un un un un un un un IBP not calibrated Calibrate the module ional ional ional ional ional ional ional ional ional ional ional ional Possible cause NIBP safety processor has stopped responding NIBP excessive stat mode time The time between readings is less than one minute and the readings plus time between readings result in the device taking over 15 minutes to complete the averaging cycle NIBP transducers are not matched Factory EEP

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