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Progeny Vantage Panoramic X

1. Indicator D22 Bel cw S 208 3 SCH S H an E Gi Te E D2 we C Cog CO 5 Fa i CIS Indicators ef LH ER Cols i p gt a ae 3 UE g H e al TF E Switch E swi 46 g progeny A Midmark Company Progeny Vantage Panoramic X ray System Technical Service Manual 3 Troubleshooting Resources Indicator Lights on the Logic PCB Name Designator Color Purpose Normal Notes Status VR D22 green Indicates boost circuit off On during exposure is on j D9 green Indicates tube current off level flicker during Tube current correct x ray exposure on during Tube current too high exposure off during Tube current too low exposure EXP D3 green Indicates exposure off On when exposure switch is pressed switch is pressed 5V D5 green Indicates presence of on 5V power supply DI D8 green Indicates absence of off On indicates tubehead tubehead calibration has not been calibrated 24V D2 green Indicates presence of on 24V power supply X RAY D6 green X ray Indicator Off when unit is idle on when unit is emitting x ray H B D7 green Indicates flashing communication with RTC 7V D4 green Indicates presence of on 7V power supply Switch Settings on the Logic PCB Desi
2. Reported Error Code is XRayControllerCommunication_Timeout Trying to recover Reported Error Code is XRayControllerCommunication_UnexpectedPreterminatio n Trying to recover Reported Error Code is BadMotorControllerVersion_Node0 Trying to recover Reported Error Code is BadMotorControllerVersion_Node1 Trying to recover Reported Error Code is BadMotorControllerVersion_Node2 Trying to recover Reported Error Code is BadMotorControllerVersion_Node3 Trying to recover Reported Error Code is BadMotorControllerVersion_Node4 Trying to recover Reported Error Code is BadMotorControllerVersion_Node5 Trying to recover Reported Error Code is BadMotorControllerVersion_Node6 Trying to recover Reported Error Code is BadXRayControllerVersion_0O through _1F Trying to recover Reported Error Code is BadXRayControllerVersion_1F Trying to recover Reported Error Code is ExposureKey_StuckLow Trying to recover Reported Error Code is ControlButton_Error Trying to recover Reported Error Code is ControlButton_Lasers Trying to recover Reported Error Code is ControlButton_Wands Trying to recover Reported Error Code is ControlButton_Wands_Lasers Trying to recover Reported Error Code is ControlButton_ColumnDown Trying to recover Reported Error Code is ControlButton_ColumnDown_Lasers Trying to recover Reported Error Code is ControlButton_ColumnDown_Wands Trying to recover Rep
3. The positioning wands use a step motor to open the wands Closure of the wands is produced using a spring In any position defined by the motor the wands are free to open against the spring The open position of the wands is defined by an optical sensor The column drive is an integral 24Vdc linear actuator Limit of motion is governed by flags mounted on the outer column which are sensed by two optical sensors mounted on the inner column 18 Progeny Vantage Panoramic X ray System 2 Theory of Operations Technical Service Manual All motion components are controlled by separate motor controller cards 5 The cards are linked to the main system controller RTC via RS232 communications The Y axis and X axis cards for the overhead arm are identical except for the address jumpers and power setting jumpers The wand and collimator drive systems also use the motor controller cards but they are set at lower power ratings The column C arm drive uses a motor controller card similar to the others but designed to operate a DC motor instead of a step motor System Diagnostics The Vantage incorporates an extensive diagnostic system to aid in recording and troubleshooting system errors Errors generated by any subsystem are reported to the workstation which records them in a log The errors are reported to the user via a pop up window Within the pop up window is a link to the system Message Center where the detailed message can be rev
4. cecccceceeeseeeeeeeeeaeeeeeaeeeeeeeseaeeesaaeeseaeeseeeeescaeeesaeeneneeees 39 Network Communications iisisti NEEEENECE aaa OEE dE AEN ea iaaii 59 4 Troubleshooting Procedures ice cieec evict anne rates celiac ev AANE A EEN R 60 Communications TUE 60 Workstation EE 62 Touch Control Panel EE 63 Movement Operations Fal tstegegesga ergeet eege EES 63 X ray Output FailS Or iS IMCOret EEN 70 Sensor UE 73 IRGICATOLS EE 74 5 Troubleshooting Image Quality EE 75 Characteristics of a Quality Image issiima aeiiaaie aaea aaaea aia aa aa anaa 75 Typical Problems and their Causes A 76 Checking Image Quality ET 78 6 Overview of Service Take 81 Service Screen OVErVview 0 ecccccececeenceceeeeecaeeeeaaeceeeecaaeeeeaaeseaeecaaeeeseaesgeaaeseaeeeseaeseeaaesgeeeeseeeeeeaeseeaeeseaes 81 Opening and Using the Service Screen cceeceeeeeeeeeeeeeeeeeeeeeeceaeeeeeaeeeeaaeseeeeseaesesaaeseeeeeseeessnaeeseaeeeeaes 82 CM 86 PGP EE 88 uf Merl 88 8 Collimator and X ray Generator 90 Collimator Calibration c cccecccceseceeeeeceeeeeeaeeeeeae scence ceaeeeeaaesdeeeeseaeeecaaeeseaeeseeeeesaeeesaaeeseeeeseeeeesaeeeeaeeeeaes 90 Dean ANGI E E E abet ens E Se cee A A ee dE irene eg ceed ng Pee ee 91 9 Telescoping Column cccecececeeeceececeeeee cae eeenae cence caaeeeeaaesaaeesaaeeecaaeegeaaeseeeseaeeseaaeseeaaesseeeesaeeeeaeeseneeee 92 Column Opto FUNCTION 0 2 cec ee ceeeeeeeeeeeee cece aeeeeaaeceeeeecaaeeeeaaeseeaeeseaeeecaaeeseaaese
5. g progeny A Midmark Company Progeny Vantage Panoramic X ray System 3 Troubleshooting Resources Technical Service Manual Cuspid Position Sensor Potentiometer PCB 60 08019 This PCB positions the sensor for the Cuspid positioning laser There are no test points indicators switches or jumpers on this PCB Cuspid Position Sensor Potentiometer PCB 60 08019 REV Tubehead Feed Through PCB 60 08001 This PCB provides the power and signal connections for the tubehead as well as connections for the collimator motors and optical switches There are no test points indicators switches or jumpers on this PCB Tubehead Feed Through PCB PROGENY INC PANORAMIC FEED THROUGH 5 SV vidas 09 AS J pi 60 06001 REV aS eeeeeeoeoer Z2 ws mm a gt Ke EA CH m Beete g progeny A Midmark Company Progeny Vantage Panoramic X ray System 3 Troubleshooting Resources Technical Service Manual Sensor Floating PCB 60 08010 This PCB provides the connection for the sensor assembly including a selection switch to indicate PAN or CEPH function For normal operation the selection switch must be in the PAN position Besides the selection switch there are no other test points indicators switches or jumpers on this PCB Sensor Floating PCB Selection Switch SW1 Qo o Ka T Ei an lt HI z lt 3 cl rm E 2 bd LA Ei D I lt o
6. Appendix A Touch Control Panel Non Service Menus Description This button provides access to information on the sensor type serial number and number of images taken since the last sensor controller reset This button is used for maintenance or when a service technician works on the system It is password protected This toggle button allows you to choose tap or sliding motion to select the projection and one or more segments on the segmentation panel The button is circled in green when the slide selection is activated This button is used to enable and disable the dose display 109 Progeny Vantage Panoramic X ray System Appendix A Technical Service Manual Touch Control Panel Non Service Menus Recall Last Image g progeny A Midmark Company After an X ray image has been acquired or when you tap the Recall Last Image button on the Options screen an Image Preview appears This Image Preview remains on the screen of the touch control panel until you tap the OK button Be sure to verify that the image acquired is the one desired for the patient If you just powered on the Vantage System and you tap the Recall Last Image button a non diagnostic image may appear This image may not be useful for diagnostic purposes Recall Last Image Screen Image Preview 110 Progeny Vantage Panoramic X ray System The System Center will allow access to four screens to display system information The 4 screens are Workstat
7. If 45V is still not present at J9 replace RTC PCB 49 Progeny Vantage Panoramic X ray System Technical Service Manual Indicator Lights on the RTC PCB Name Designator Color RXD1 D1 green TXD1 D2 green RXD D3 green TXD D4 green System D7 amber Indicator Light LINK D18 ACT D19 SDA D16 HB D17 g progeny A Midmark Company green green green green Purpose indicates communication with motor controllers indicates communication with motor controllers indicates communication with x ray power supply indicates communication with x ray power supply X ray indicator that is Off when unit is visible externally indicates network connection indicates network connection not used indicates network connection Jumpers on the RTC PCB 3 Troubleshooting Resources Normal Status Notes off off flashing flashing idle Flashes when communicating with motor controllers when motors are moving Flashes when communicating with motor controllers when motors are moving Located in the telescoping column On when unit is upper section emitting x rays on flashing off flashing on no network connection slow flashing 2 searching for network sec connection The jumpers configure the remote exposure switches on the Vantage To operate either remote switch 1 or remote switch 2 configure the jumpers as shown below If the requirement is for both exposu
8. Name Designator Color Purpose Normal Notes Status D5 green Indicates presence of off The light is on during 390V exposure Back of the X ray Power Supply PCB Test Point VRECT Test Point Neutral Test Point Line Test Point 24V Test Points on the Back of the X ray Power Supply PCB Test Point Function Measuring Reference Expected If out of range do this Label Technique Value Line Line AC voltage Ground 120 240V With power off and unit 10 unplugged check connections to end of line cord Neutral Neutral AC voltage Ground OV With power off and unit unplugged check connections to end of line cord VRECT Rectified Line DC Voltage PGND 130V 265V Check fuse F1 Voltage 24V 24V power DC Voltage Ground 28V 1 0 Check connection between X supply ray power supply and Logic PCB g progeny A Midmark Company Progeny Vantage Panoramic X ray System 3 Troubleshooting Resources Technical Service Manual Logic PCB 60 08007 This PCB controls the X ray Power Supply PCB The Logic PCB has multiple indicator lights and a switch Logic PCB Rag _ R58 R30 C45 Blees
9. Progeny Vantage Panoramic X ray System 7 C Arm Technical Service Manual 9 On the touch control panel tap Move to Zero and wait for movement to stop 10 When movement has stopped insert the pin in the zero position hole confirming that it inserts fully If it doesn t insert fully go back to step 3 11 On the touch control panel tap Finish twice to return to the Service screen g progeny a A Midmark Company 8 Collimator and X ray Generator In this Chapter e Collimator Calibration e Beam Alignment Collimator Calibration g progeny A Midmark Company OW eh 10 11 12 13 14 15 16 17 18 19 In the Service screen tap on the tubehead and select the Calibrate Collimator task Calibrate axis Wait until the status line asks you to make an exposure Wait until the Moving status indicator goes back to grey Hold down the exposure switch until the cooling indicator lights or the audible X ray indicator finishes The status line will indicate the necessary angular adjustments to the collimator Using a hex key loosen the two screws holding the collimator in place and tighten them until they just contact the collimator body Turn the angle adjustment screw the amount indicated in the status line Tighten the two screws holding the collimator in place Click on Continue When the cooling indicator clears the status line will ask for an exposure Wait until the Moving
10. The touch control panel user interface is a stand alone tablet style computer running the Vantage interface software The touch control panel provides direct and indirect views of the Vantage system Users use gesture controls such as swiping and sliding on the touch control panel to interact with the Vantage system X ray Generation Motion Control g progeny A Midmark Company For the generation of X rays parameters are passed from the workstation to the RTC defining the desired technique factors and exposure time Upon actuation of the exposure switch the RTC passes the necessary information to the X ray controller to produce the desired exposure The exposure switch is also connected to the X ray controller Upon receipt of the exposure parameters from the RTC and the signal from the exposure switch the X ray controller then initiates controls and terminates the exposure To generate the movements necessary to produce the tomographic effect the Vantage uses a 3 axis computer controlled assembly resident completely in the swing arm of the overhead assembly The three axes are e the swing arm of the overhead assembly which produces the side to side Y axis motion e the translation drive of the overhead assembly which produces the in and out motion X axis e the C arm drive which produces the rotational motion Z axis or R axis Two additional motion systems are the patient positioning wands and the motorized column
11. WAIT to indicate a moving status while the Vantage System moves to the Ready position for image acquisition The Demo button turns on Demo mode In this mode all functions of the Vantage device are available but no X rays are emitted The Options button opens the Options window where you can configure the default values for the Vantage System For more information see Options Screen in this chapter This indicator displays the patient Exposure Time in seconds When the Vantage device is in cool down mode the Cool Down Time replaces the Exposure Time 106 Progeny Vantage Panoramic X ray System Technical Service Manual Option Est Dose Status Indicator READY Options Screen Appendix A Touch Control Panel Non Service Menus Description To assist medical personnel and the patient to make informed decisions the Vantage System displays an estimated dose for the selected image survey to be executed The estimated dose is shown as Dose Area Product DAP in SI units of mGy cm The displayed value is calculated based on a model for the Vantage performance and is not calibrated WARNING Use the displayed estimated DAP values only as guidance to the level of X ray exposure before the actual irradiation Do not use the displayed estimated DAP value when a precise dose reading is expected Instead use calibrated equipment to measure the actual dose of interest during the X Ray irradiation When the stat
12. e Check the R motor functionality Life Test moves the panoramic X ray device through all mechanical motions performed while taking an image After service run the Life Test to verify all panoramic X ray device motions 1 Start the panoramic X ray device and wait for the Image Acquisition screen to appear Tap Options button Tap the Service icon Tap the Life Test icon Make sure the Normal indicator is lit Ol op ON 86 Progeny Vantage Panoramic X ray System 6 Overview of Service Tasks Technical Service Manual 6 Select short 7 During testing monitor the device for unusual noises or other behavior 8 After 100 cycles have finished the device will stop g progeny A Midmark Company 7 C Arm In this Chapter e C arm Alignment C arm Alignment Note This can only be done when the X axis is in zero position 1 On the Service screen select the overhead arm and perform the Axis Service and Diagnostics task 2 Select the R axis 3 Manually move the overhead arm until the medium alignment pin XXXXXXX fits in the zero position hole as shown in the picture below 4 Remove the pin 5 On the touch control panel tap Set Alignment 6 Wait for the panoramic X ray device to stop moving 7 On the touch control panel tap Move to Home and wait for the movement to stop 8 Confirm that the switch lever is at the high position as shown in the picture below 88 g progeny A Midmark Company
13. D eg GL SC S af IC O88 ic Ns pa icy i GER ad ET e 59 z CT ref s ISB Re lies ail e Z Fe a tte aS ee ee Or Ge Jumper SJ1 OF ai J6 J7 Ge N 52 Progeny Vantage Panoramic X ray System 3 Troubleshooting Resources Technical Service Manual Jumpers on the Step Motor Controller PCB A jumper is considered On when the jumper is in place and Off when there is no jumper Each of the three settings on the SJ1 jumper is configured differently for each of the five Step Motor Controller PCBs Jumpers on the Step Motor Controller PCB Motor Controller Motor Controller SJ1 1 SJ1 2 SJ1 3 J6 J7 Name C Arm 0 On On On On Off Linear Drive 1 Off On On Off On Overhead Arm 2 On Off On On On Collimator 3 Off Off On Off Off Wand 4 On On Off Off Off g progeny 7 A Midmark Company 3 Troubleshooting Resources Progeny Vantage Panoramic X ray System Technical Service Manual Motor Controller PCB 60 08021 This PCB is the motor controller for the telescoping column This PCB has three jumpers and an indicator light Motor Controller PCB co m ei 3 ba Ca A E 2 amp Riy RS m 1 A 1 v2 assy 10 0410 0000 M SES T gel elek j d EL zM WO ie ATH z z am mem LE e TTIIIITTk see Ca SP LVL VW ELE L d Le Uh A Ulm ER E RIB RI R2O RZ von R23 R24 R25 R26 RZ We e wn o a ae os p Tam ETUDE wl rT H En P TA u T L ig Lal LJ LJ oe L c20 zij LJ rh VIN S O im Tritt o EH
14. aligned with a similar hole in the mounting casting using a precision pin 13 Progeny Vantage Panoramic X ray System 2 Theory of Operations Technical Service Manual progeny A Midmark Company Overhead Arm X axis For the in and out X axis motion the translation drive of the overhead arm X axis is comprised of a plate mounted on linear bearings attached to the overhead arm casting The plate is moved by a back lashless screw drive with a step motor on the fixed end Position feedback is via a linear potentiometer with an optical sensor and flag for home reference A hole in the plate aligns with a hole in the overhead arm casting to define a system zero position Overhead Assembl C arm The C arm is suspended on a pair of bearings mounted to the underside of the X axis translation plate The C arm casting incorporates an internal tooth ring gear that meshes with a pinion gear on a step motor mounted on the X axis translation plate The motor is spring mounted to maintain positive mesh and minimize slop C arm 14 Progeny Vantage Panoramic X ray System 2 Theory of Operations Technical Service Manual Sensor The image sensor detects X rays and manipulates the detection to produce an image It also communicates solely with the workstation via an Ethernet connection It is a CCD device and is sensitive to impact The device is powered through the Ethernet connection from the PoE switch located below the patient
15. are presented to the motor from pins 3 4 5 and 6 8 Position sensing and limits are provided to the Step Motor Controller Linear Drive board through J5 These values arrive at J5 by way of the Motor Controller Cable 60 08071 5 vdc may be measured across pins 1 and 8 An analog dc value representing the position of the C Arm structure may be observed across pins 1 and 5 A Logic state change may be observed as the 68 g progeny A Midmark Company Progeny Vantage Panoramic X ray System 4 Troubleshooting Procedures Technical Service Manual C Arm movement reaches the optical limit sensor These signals originate on the Position Sensor Interconnect board 60 08061 located at the top front of the overhead assembly Linear Drive is Noisy 1 Inspect the condition of the X Axis Drive Assembly 60 A2028 and fasteners Replace if necessary 2 Perform C arm Alignment as described in Chapter 7 on page 88 Cannot Move the Panoramic X ray Device to the Patient Entry Position 1 Verify proper operation of the touch control panel by following the steps outlined in the section of this chapter entitled Touch Control Panel does not Respond to Selections 2 This condition is monitored by the workstation Error codes related to movement are classified as Device Controller Errors 101 The complete error message can be viewed by accessing the Message Center on the workstation Based on this information the specific cause of malfunct
16. status indicator goes back to grey Hold down the exposure switch until the cooling indicator lights or the audible X ray indicator finishes If the angular adjustment was sufficient the procedure will move to the next step If not the status line will indicate the necessary adjustment Repeat steps 2 through 13 until this happens Wait until the status line asks you to make an exposure Wait until the Moving status indicator goes back to grey Hold down the exposure switch until the cooling indicator lights or the audible X ray indicator finishes If the calibration is successful the status line will indicate this If not repeat steps 2 through 17 You will need to make one final exposure to verify the calibration If not repeat steps 2 through 17 The angle needs to be under 0 25 Wait until the status line asks you to make an exposure Wait until the Moving status indicator goes back to grey 90 Progeny Vantage Panoramic X ray System 8 Collimator and X ray Generator Technical Service Manual 20 Hold down the exposure switch until the cooling indicator lights or the audible X ray indicator finishes 21 The status line will indicate successful verification 22 Click on Finish 2 times to end Beam Alignment 1 Mount the tubehead alignment laser from the service kit on the tubehead in place of the collimator as shown in the picture below lt 7 2 Mount the beam alignment fixture to the un
17. 1 and 2 and begins at J5 of the RTC The operating signal and supply to operate the limit switches originates at J5 of the Motor Controller PCB and continues on to the Position Sensor Interconnect The circuit can be tested by observing the presence of 5 vdc across pins 1 and 5 of J5 and observing a logic state change across pins 3 and 5 while actuating the optical sensor Actual motor drive ability may be tested from the touch control panel Service screen On the Service screen select the column and perform the Service Column task This test directly signals the Motor Controller PCB and subsequently the motor Failure at this stage requires the verification of the output voltage from the Motor Controller PCB to the motor This will be found at connector J5 at pins 5 and 6 and is 24 vdc NOTE Two connectors are present on J5 The connector involved here is a four pin connector with two wires present in the 3 and 4 position Switchable voltage at this point indicates a problem directly with the motor No voltage presence requires the replacement of the Motor Controller PCB In one particular case both opto switches may be blocked and motion will not occur This will happen when the column is in the full down position In this case on the touch control panel Service screen select the column and select the Service Column task Then use the positioning controls to move the column up It is also possible that debris may
18. 4 Loosen the two bolts supporting the sensor mount casting 5 Align the vertical graphic line on the sensor to the center of the beam by rotating the adjustment screw 6 Tighten the 2 sensor mount screws making sure the laser line stays in position 7 Remove the beam alignment fixture from the Vantage and disconnect the laser power After the collimator has been calibrated perform this procedure for fine sensor alignment 1 Connect the panoramic X ray device to the workstation 2 Plug in and power up the panoramic X ray device 3 Make sure the panoramic X ray device shows connected in the interface screen 4 Onthe touch control panel enter open the Service screen 5 Open the Progeny TWAIN application 6 Tape copper strip over the sensor as shown in the picture below 7 Mount the beam alignment fixture to the underside of the C arm 8 Putin calibration CD 9 Copy Calibration file to C Program Files Progeny Sensors Pan 10 Put the sensor on the unit 11 On the Service screen tap the sensor and perform the Perform Alignment task 12 Select adjust sensor 13 When the collimator stops moving or when prompted on the message box make an exposure 14 If failure occurs the beam image is not centered in the sensor Loosen the 2 sensor mounting screws and turn the adjusting screw as instructed by the software Then tighten mounting screws and select continue 15 When successful select continue and
19. 5 00 p m CST g progeny A Midmark Company 2 Theory of Operations In this Chapter e System Overview e About the Components e Operational Systems System Overview Panoramic radiography is a branch of tomography particularly a branch of rotational tomography Images of internal structures are created by moving the source and receptor in such a way as to cause the foreground and background structures to blur leaving a defined focal trough System Description The Progeny Vantage Panoramic X ray System is a computer controlled multi axis dental panoramic radiographic device incorporating e a DC X ray source e a CCD digital receptor e distributed processing e a WVGA LOD touch screen control panel The Vantage panoramic X ray device is adjustable to the patients height with the motorized 3 speed telescoping column Multiple lasers are used to locate the patient and configure the device to the patient s morphology A separate computer the workstation is used to coordinate the various individual processors The outer portion of the column the fixed column is mounted to the wall and or floor and supports the inner moving or telescoping portion of the column This inner telescoping column supports both the patient positioning table and the overhead arm The overhead arm supports the C arm which in turn supports the X ray source or tubehead and the receptor or digital sensor Powering the Vantage System The V
20. Control panel g progeny s A Midmark Company Progeny Vantage Panoramic X ray System 2 Theory of Operations Technical Service Manual Lasers g progeny A Midmark Company There are four reference lasers for locating the patient s head relative to the device the mid Sagittal the Frankfort plane and two Cuspid lasers The mid Sagittal a fixed laser provides the vertical center plane reference It is located on the inner column behind the upper cover The Frankfort plane provides a horizontal planar reference and is adjustable vertically to correspond to the patient s physiognomy It is mounted to the inside of the upper column cover and is mountable to either the left or right side of the column upper cover The Cuspid lasers are mounted within the patient positioning table and are directed by mirrors up to the patient s mouth The Cuspid lasers are carried on a transit that moves fore and aft The transit movement is reported to the RTC by a slide potentiometer A detented position at the center of movement of the transit is used for calibrating laser position Vantage Lasers Mid Sagittal Laser Frankfort Plane Laser Plane A 17 Progeny Vantage Panoramic X ray System 2 Theory of Operations Technical Service Manual Operational Systems User Interface The various processing systems in the Progeny Vantage Panoramic X ray System are stand alone modules each with their own diagnostic procedures
21. PoE switch contains all the Ethernet communications that pass through the PC workstation the sensor and the touch control panel It powers everything in the Vantage device except the X ray power supply Locating a PCB g progeny A Midmark Company 3 Troubleshooting Resources Telescoping 60 08008 column near laser beam On the back of 60 08018 the telescoping column Overhead arm 60 08020 Overhead arm 60 08020 Overhead arm 60 08020 On the Tubehead 60 08020 Telescoping 60 08020 column Telescoping 60 08021 column lower part Overhead arm 60 08017 Overhead arm 60 08081 near C arm Overhead arm 60 08081 near the telescoping column Telescoping column 60 08063 Telescoping 60 08060 column This diagram illustrates the general location of each PCB Test points indicator lights and jumpers None Jumpers Jumpers Jumpers Jumpers Jumpers and an indicator light Jumpers indicator lights None None None None None 37 Progeny Vantage Panoramic X ray System 3 Troubleshooting Resources Technical Service Manual Location of PCBs Position Sensor Interconnect Position Potentiometer PCB Overhead arm PCB Y axis Overhead WeemeesEs Position Potentiometer PCB C arm Step Motor Controller PCBs C arm Position Sensor C arm Interconnect PCB Linear Drive Overhead Arm e Linear Potentiometer PCB Exposure Indicator X ray Power Supply PC
22. Reported Error Code is MotorControllerCommunication_BadAckNode5d Trying to recover Reported Error Code is MotorControllerCommunication_BadAckNode6 Trying to recover Reported Error Code is MotorControllerCommunication_Flag TimeoutNodeo Trying to recover Reported Error Code is MotorControllerCommunication_FlagTimeoutNode1 Trying to recover Reported Error Code is MotorControllerCommunication_FlagTimeoutNode2 Trying to recover Reported Error Code is MotorControllerCommunication_Flag TimeoutNodes3 Trying to recover Reported Error Code is MotorControllerCommunication_Flag TimeoutNode4 Trying to recover Reported Error Code is MotorControllerCommunication_FlagTimeoutNode5 Trying to recover Reported Error Code is MotorControllerCommunication_Flag TimeoutNode Trying to recover Reported Error Code is XRayControllerCommunication_Error Trying to recover Reported Error Code is XRayControllerCommunication_LowKV Trying to recover Reported Error Code is XRayControllerCommunication_HighKV Trying to recover Reported Error Code is XRayControllerCommunication_LowMA Trying to recover 29 Progeny Vantage Panoramic X ray System 3 Troubleshooting Resources Technical Service Manual Reported Error Code is XRayControllerCommunication_HighMA Trying to recover Reported Error Code is XRayControllerCommunication_ExcessiveArcing Trying to recover
23. Start the Panoramic X ray device and wait for the image acquisition screen to appear Open Image J on the workstation Open Pan TWAIN Import Mount the Test Phantom with adaptor on the patient positioning table Mount the copper filter on the sensor along the right hand edge approximately 5mm from the lower edge Set the kV to 68 and the mA to 8 with the aluminum plate Click on the Ready for Imaging button When the status indicator turns green close the lead room door and hold down the exposure key until the X ray indicators finish and the device returns to the patient entry position Click on OK on the image preview screen Click on the diskette on the Pan TWAIN screen and save to a directory named specifically for the machine being tested Open the image in Image J Click on Image Properties and make sure the units are set to mm and the pixel size is set to 096 width and height Click OK Using the line tool draw a line between the following features in the image After each line hit ctrl m Using the straight line selections command measure the width of the image from the vertical line adjacent to the R to the vertical line adjacent to the L Distance should be 160mm 6mm Using the straight line selections command measure the width of the image from the vertical line adjacent to the R to the center line Distance should be 80 38mm 78 Progeny Vantage Panoramic X ray System 5 Troubleshooting Image Qual
24. Technical Service Manual the section of this chapter entitled Workstation Energizes but the Panoramic X ray Device does not Successful communication is also impacted by the workstation operating system settings For example the CPU must never go to the hibernate state Make sure that the firewall has not shut off communications Also confirm the settings for the second NIC DNS etc TWAIN Drive does not Collect Image 1 The RTC will not allow an exposure to begin nor will the panoramic X ray device drive to the ready position if the image management software is not open functioning and a patient is selected Follow the indicated error codes to investigate the cause Once the TWAIN interface is open and active verify that the green ready indicator on the window is illuminated If the indicator is red choose the pull down menu to the left of the red indicator and labeled default pan From the pull down selections select another choice such as Vision DX USB Then return to the pull down menu and select default pan This process performs a reset of the X ray sensor and TWAIN interface If the indicator continues to be red the sensor is not communicating with the workstation and the image management software Verify that the image management software program is open only once If the image management program is open twice the sensor may be connected to the hidden second window Check to s
25. X ray generator such as kV too high or too low In such cases it will be necessary to replace the X ray Generator Power Supply Assembly 60 A2035 or the X ray Tubehead Assembly 60 A1014 Loss of Image Quality in Area of the Spine 1 Image informational quantity and quality is generally a function of image manipulation software Verify the image management software filter settings 2 Insufficient dosage in the spine area will contribute to loss of details in that area of the image Check the selected mA and kV settings for appropriateness 3 If the problem persists review the system for error messages pertaining to the X ray generator such as kV too high or too low In such cases it will be necessary to replace the X ray Generator Power Supply Assembly 60 A2035 or the X ray Tubehead Assembly 60 A1014 Phantom Image Unacceptable or Patient Consistently Misaligned in the Image This condition is caused by mechanical misalignment of the X ray tube collimator X ray sensor patient positioning table and overhead c arm rotation Perform mechanical alignments as outlined in the Adjustment and Calibrations section of this manual Sensor Fails X ray Sensor not Detected 1 With the system in the on condition disconnect and then reconnect the X ray Sensor 60 A1010 on the panoramic X ray device It will take approximately 60 seconds for the sensor to restart and be recognized 2 If the condition persists inspect the c
26. complete final image it then processes the final image with the selected filters and passes the image to the imaging application If at anytime during the creation of the image the exposure switch is released opened the RTC immediately ceases transmitting parameters and instead transmits a stop command to the motor controllers and to the X ray power and logic board assembly It also advises the workstation of the occurrence 19 Progeny Vantage Panoramic X ray System 2 Theory of Operations Technical Service Manual Service Cautions g progeny A Midmark Company Please observe all warnings and cautions in the Warnings and Cautions section at the beginning of the manual This unit operates on Line voltage and current and as such this voltage potential is present within the machine It may be necessary during troubleshooting of the device to operate the machine with the covers removed In this case please be aware that Line voltage is present at various points in the machine and that some subsystems operate at 48VAC and proceed with appropriate caution This unit contains subsystems that produce motion Please make sure that no parts of your body are present in any position within the machine when initiating movement with covers removed Pinch points are present that can cause harm or permanent damage Precautions for Printed Circuit Boards e When replacing a PCB or component power down the Vantage device before attemptin
27. functioning properly Therefore it will be necessary to repeat the evaluation of no X ray output by the use of a fluorescent screen placed in the X ray field D6 indicates that the x ray generator circuit is active and proper feedbacks are present In this case repeat the evaluation of no X ray output by the use of a fluorescent screen placed in the X ray field If D8 is illuminated the X ray Generator has not been calibrated Refer to the X ray Generator calibration instruction in this manual D9 indicates the X ray tube current is correct and stabilized In this case repeat the evaluation of no X ray output by the use of a fluorescent screen placed in the X ray field Tube current will not be possible without accurate controlled kilovoltage System does not Initiate an Exposure without Motion This evaluation presumes that the panoramic X ray device is in the Ready for Imaging position and the Ready indicator on the touch control panel is green 1 2 3 4 Panoramic scans are initiated by the Exposure Switch 30 A2040 or the Remote Exposure Station 30 A2044 The system has two identical input connectors for exposure release on the back of the vertical column It is permissible to connect the exposure switch into the other column connector and repeat the test It is also advisable to perform an electrical continuity test on the switch to eliminate the presence of open circuits If the exposure sw
28. have blocked one or both sensors Make sure that the sensors are not blocked by debris or damaged Unrequested Telescoping Column Movement Up or Down 1 Column movement is commanded by the Patient Table Membrane Switch 60 08068 The signal is conducted through the Membrane Switch Cable 60 08077 to the RTC 60 08008 Isolating each component will reveal if the switch or cable is shorted The RTC will provide 24 vdc motor direction signals and motor enable signals to the Motor Controller PCB 60 08021 with the request of movement Presence of these signals before a movement request is made indicates a problem within the RTC If one of the column control circuits is shorted pressing the wand button will cause the RTC to emit three short beeps Telescoping Column Drive Noisy g progeny A Midmark Company 1 Inspect the condition of the Column Actuator H7 00013 column bearing tracks and the column bearing blocks Any foreign materials must be cleared away Excessive wear must be reported to Progeny Technical Support If it is determined that the Column Actuator must be replaced contact Progeny Technical Support for assistance 65 Progeny Vantage Panoramic X ray System 4 Troubleshooting Procedures Technical Service Manual Wands do not Close or Open 1 Wand movement is activated by the Patient Table Membrane Switch 60 08068 The signal is conducted through the Membrane Switch Cable 60 08077 to the RTC 6
29. screen select the overhead arm and perform the Axis Service and Diagnostics task 2 Select the Y axis 3 Tap Move to Table 4 Connect the laser power CAUTION Class 2 Laser radiation Do not stare into the beam 650 nm 3 mW 5 Remove the patient positioning table platform cover assembly 6 Mount the laser alignment fixture on the patient positioning table platform 7 The tubehead laser should fall on the back edge of the Cuspid laser alignment plate 8 Loosen the 4 bolts holding the table in place and shift the table left or right as needed 9 Ifthe shifting of the table is unable to align the laser with the fixture use the positioning controls to move the overhead until the laser is aligned 10 On the touch control panel tap Calibrate Table 100 g progeny A Midmark Company Progeny Vantage Panoramic X ray System 14 Patient Positioning Table Technical Service Manual 11 Tighten up the 4 bolts holding the table in place 12 Remove tubehead alignment laser and replace collimator 13 Repeat for X axis omitting the loosening of bolts etc g progeny 7 A Midmark Company 15 Operational Readiness In this Chapter e Vantage System Function Checklist Vantage System Function Checklist Perform the tasks on this checklist to verify electrical mechanical and software readiness of the Vantage Panoramic X ray System g progeny A Midmark Company System Readiness Checklist Task Area Floor and Wa
30. the other Cuspid laser Final Procedure All Lasers Remove the alignment fixture and reassemble the patient positioning table 94 g progeny A Midmark Company 11 Overhead Arm In this Chapter e Y axis Alignment e X axis Alignment Y axis Alignment 1 On the Service screen select the overhead arm and perform the Axis Service and Diagnostics task 2 Select the Y axis 3 Manually move the overhead arm until the large alignment pin Part XXXXXXxX fits in the zero position hole as shown in the picture below Remove the pin On the touch control panel tap Set Alignment Wait for the panoramic X ray device to stop moving On the touch control panel tap Move to Home and wait for the movement to stop 8 Confirm that the flag is centered in the optical sensor as shown in the picture below NO P 95 g progeny A Midmark Company Progeny Vantage Panoramic X ray System 11 Overhead Arm Technical Service Manual 9 On the touch control panel tap Move to Zero and wait for movement to stop 10 When movement has stopped insert the pin in the zero position hole confirming that it inserts fully If it doesn t insert fully go back to step 3 11 On the touch control panel tap Finish twice to return to the Service screen X axis Alignment 1 On the Service screen select the overhead arm and perform the Axis Service and Diagnostics task 2 Select the X axis 3 Manually move the overhead
31. 0 08008 2 The activation signal arrives from the Patient Table Membrane Switch on connector J24 The signal is processed by the RTC and provides two outputs The first is an RS 232 signal to the Step Motor Controller Wand 60 08020 conducted from J12 of the RTC to J3 of the Step Motor Controller Wand The second output is 24 vdc from J21 of the RTC to J4 of the Step Motor Controller Wand 3 The 24 vdc supply voltage for the Step Motor Controller Wand arrives at pins 1 and 2 of J4 Bi directional motor drive is also a part of J4 Output signals are presented at pins 3 4 5 and 6 4 The Wand Optical Sensor 60 08024 will stop movement in the open direction if interrupted To remove this input disconnect the cable arriving at J5 of the Step Motor Controller Wand Briefly activate the wand switch If the wand motor drives inspect the condition of the sensor and replace if necessary H the motor does not drive replace the Step Motor Controller Wand Wand Closure Uneven 1 Activate the mid Sagittal laser Place a ruler from one wand to the other Measure the distance between the laser indicator and each wand tip This distance should be equal 2 f not remove the bite guide and chin rest then open the top of the patient positioning table by removing the two screws on the underside of the patient positioning table and the one screw under the chinrest 3 Identify the Wand Link 60 F 1002 within the patient positioning tab
32. 60 08007 Test points anda Power Supply PCB switch 36 g progeny A Midmark Company Progeny Vantage Panoramic X ray System Technical Service Manual RTC PCB Cable Entrance PCB Step Motor Controller PCB C arm Step Motor Controller PCB Linear Drive Step Motor Controller PCB Overhead arm Step Motor Controller PCB Collimator Step Motor Controller PCB Wand Motor Controller PCB Linear Potentiometer PCB Position Potentiometer PCB C arm Position Potentiometer PCB Y axis PoE Switch 24V Power Supply This PCB controls exposure times motor function laser function power over Ethernet PoE switch power communications with the PC workstation X ray power supply and remote switch configuration This PCB provides connections for external cables including Ethernet cable to the PC workstation the hand switch remote exposure switch and external touch control panel This PCB is the motor controller for the C arm This PCB is the motor controller for the linear drive This PCB is the motor controller for the overhead arm This PCB is the motor controller for the collimator This PCB is the motor controller for the wand This PCB is the motor controller for the telescoping column This PCB positions the sensor for linear drive motor This PCB positions the sensor for the C arm motor This PCB positions the sensor for the overhead motor The Power over Ethernet
33. An optical limit switch once interrupted will no longer allow movement in the selected direction Verify that the limit of movement has not been reached by selecting the positioning control for the opposite direction 3 Inspect the condition of the optical limit switch cable and connector which lead to the Position Sensor Interconnect board 60 08061 Signals from the Upper Limit Switch 60 08073 arrive at J4 of the Position Sensor Interconnect 4 On a temporary basis it is permissible to swap the limit switch inputs to the Position Sensor Interconnect PCB 60 08061 in an effort to demonstrate the cause of the problem to be sensor related If the cables are swapped return the input cables to the original locations after the test in order to prevent mechanical damage 63 g progeny A Midmark Company Progeny Vantage Panoramic X ray System 4 Troubleshooting Procedures Technical Service Manual 5 Actual monitoring of the optical limit switch occurs on the Motor Controller PCB 60 08021 The board requires 24 vdc originating from the RTC 60 08008 The voltage arrives on the Motor Controller PCB at J4 pins 1 and 2 and begins at J5 of the RTC 6 The operating signal and supply to operate the limit switches originates at J5 of the Motor Controller PCB and continues on to the Position Sensor Interconnect The circuit can be tested by observing the presence of 5 vdc across pins 1 and 5 of J5 and observing a logic state change ac
34. B Sensor Floating Logic PCB PCB ree N Le N N a Cable Entrance At PCB a Tubehead Feed A7 Through PCB Tira Za RTC PCB Step Motor Controller PCB PoE Switch Collimator Potentiometer PCB Step Motor Controller PCB Wand Motor Controller PCB Position Sensor Interconnect PCB Telescoping column U Les Cuspid Position 24V Power Supply 38 g progeny A Midmark Company Progeny Vantage Panoramic X ray System 3 Troubleshooting Resources Technical Service Manual Precautions When Working with PCBs and Test Points Please observe all warnings and cautions in the Warnings and Cautions section at the beginning of the manual This unit operates on Line voltage and current and as such this voltage potential is present within the machine It may be necessary during troubleshooting of the device to operate the machine with the covers removed In this case please be aware that Line voltage is present at various points in the machine and that some subsystems operate at 48VAC and proceed with appropriate caution This unit contains subsystems that produce motion Please make sure that no parts of your body are present in any position within the machine when initiating movement with covers removed Pinch points are present that can cause harm or permanent damage e Do not touch any non grounded metal parts with bare skin Damage to the unit or injury could occur e Use caution when measuring voltage
35. H S RBS RBA RBS ROS RAT REG RAY ROO RI Ur L WW Ca R ll TPS z Pe CND oo Aal Jm l Ras en v cnND WA ma we wO Y4A JOA Sey Mi N2 N3 N4 OUT GND GND 54 A Midmark Company g progeny Progeny Vantage Panoramic X ray System 3 Troubleshooting Resources Technical Service Manual Jumpers on the Motor Controller PCB A jumper is considered On when the jumper is in place and Off when there is no jumper Jumpers on the Motor Controller PCB Motor Controller Motor Controller SJ1 1 SJ1 2 SJ1 3 J6 J7 Name Telescoping Arm 6 On Off Off NA NA Indicator Lights on the Motor Controller PCB Name Designator Color Purpose Normal Status Notes D8 Red Indicates power is On flashing Power to the motor on and micro controller is software controller is controlled and may running be off when the machine is idle 55 g progeny A Midmark Company Progeny Vantage Panoramic X ray System 3 Troubleshooting Resources Technical Service Manual Linear Potentiometer PCB 60 08017 This PCB positions the sensor for the linear drive motor There are no test points indicators switches or jumpers on this PCB Linear Potentiometer PCB D PROGENY LINEAR POT 60 08017 REV a Position Potentiometer PCB 60 08081 There are two Position Potentiometer PCBs each positioning its respective motor sensor The Position Potentiometer PCB in the overhead arm near the C arm positions the sensor for t
36. I X Le Era WS 2 eet 2 E ne ds Test Points H h TP5 TP6 mm ki zt L J a Ba Bs Test Point TP9 NI NaMOd aver on Just og O and idl 48 g progeny A Midmark Company Progeny Vantage Panoramic X ray System Technical Service Manual Test Point TP TP Label 24V 24VM 5V 3 3V PoE TP6 TPS TP4 TP3 TP9 g progeny A Midmark Company Function Measuring Technique 24V power DC voltage supply Motor DC voltage Controller power supply DV Power DC voltage Supply 3 3V Power DC voltage Supply Power Supply for PoE Switch DC voltage 3 Troubleshooting Resources Test Points on the RTC PCB Reference Expected value GND TP7 GND TP7 GND TP7 5V 0 25 GND TP7 3 3V 0 1 DOE COM 45V 1 0 If out of range do this 24V 1 0 Disconnect cable at J22 Measure 24V at 24V Power Supply 60 08060 TB2 designator for 24V power supply output connector 24V 1 0 Power to the motor controller and step motor controllers is software controlled and may be off when the machine is idle Verify Emergency stop switch is released Enter Maintenance mode from the touch control panel Disconnect cables to J4 J5 J21 Test voltage If 24V is still not present at TP5 replace RTC PCB Disconnect all lasers at J13 J20 If 5V is still not present at TP4 replace RTC PCB Replace RTC PCB Disconnect cable at J9
37. ING INSTRUCTIONS ARE OBSERVED X RAY EMISSION Mains HOT WIRE Mains NEUTRAL WIRE Earth Ground LASER RADIATION DO NOT STARE INTO BEAM CLASS 2 LASER PRODUCT 650 nm 3 mW Power off circle Power on line BPO A Ee babe g progeny A Midmark Company Progeny Vantage Panoramic X ray System 1 How to Use this Manual Technical Service Manual Specifications System Specifications Sheet System Specifications Total Filtration Min 3 2mmAl o Anode Voltage Panoramic 54 84 kVp 10 4 14mA 20 14 mA max 1140 watts max 2 5 16 seconds as indicated 10 be e KEE Image pixel size 96 by 96 um 2 by 2 binning for 96 um by 96 um output pixel size 4 Mwords Sec 8 Mbytes Sec Maximage data 19 2 MBytes size Attenuation Panoramic 0 4 mm Al Equivalent of Image Receptor Maximum Heat 0 3 BTU Dissipation into Surrounding Air Line Voltage Ps 110 240 VAC 4 10 50 60 Hz Duty Cycle Po 14 00 P1300 ie l eee Temperature Temperature Maximum Altitude 3650 m 12 000 ft g progeny A Midmark Company Progeny Vantage Panoramic X ray System 1 How to Use this Manual Technical Service Manual Obtaining Technical Support For Technical Support contact MIDMARK CORPORATION 675 Heathrow Drive Lincolnshire Illinois 60069 U S A Phone 888 924 3800 Press 2 U S and Canada 1 847 415 9800 Press 2 International Fax 847 415 9810 techsupport progenydental com Hours 8 00 a m
38. J images you can define the kV and mA peak values for each patient size When you tap Profile Properties on the Options screen the Profile Properties screen opens Profile Properties Screen Patient PANI TM Jaw Profile Large Adult Small Adult The following table describes the information on the Profile Properties screen Options on the Profile Properties Screen Option Description PAN TMJ Select the type of image for which you are setting defaults Patient All values are set for a specific patient size This is where you select the patient size to edit kV and mA Values Each patient size can have unique kV and mA values that will be used in image acquisition These values can be further defined for Pan and TMJ projections Jaw Profile For Pan images you can customize the patient size further by specifying a jaw size Narrow Normal and Wide 115
39. TC 3 Place the laser alignment fixture on the positioning platform with the two pins in the screw holes close to the grips and the thumbscrew at the outermost end as shown in the picture below 4 Press the laser button to illuminate the lasers CAUTION Class 2 Laser radiation Do not stare into the beam 650 nm 3 mW Frankfort Plane Laser Move the Frankfort Plan slider until the laser contacts the horizontal line If the laser does not align with the mark on the fixture remove the cover and loosen the screw on the side of the Frankfort Plane transit that retains the laser Rotate the laser and replace the cover onto the column Repeat from step 2 until laser aligns Remove cover and tighten screw Check alignment one final time po D o ZS D g progeny A Midmark Company Progeny Vantage Panoramic X ray System 10 Lasers Technical Service Manual Mid Sagittal Laser 1 If the laser does not align with the mark on the fixture loosen the screws mounting the bracket to the column and slide the bracket from side to side 2 If necessary loosen the screw clamping the laser to the bracket and move the laser into alignment Cuspid Lasers 1 Move the Cuspid laser transit until the detent in the sensing pot is felt center of movement 2 Ifthe lasers do not align with the mark on the fixture loosen the screw holding the laser mirror assembly to the transit and pivot the laser into alignment Repeat with
40. The touch control panel has no field serviceable parts Workstation Fails Panoramic X ray Device Energizes the Workstation does not 1 Verify that the monitor and the CPU are connected to a reliable power source 2 Check the power indicators on the monitor and CPU which will illuminate when the respective components are activated 3 When the monitor is energized an indicator will show on the screen If not replace the monitor 4 Ifthe CPU power indicator is active but no further activity is noted from the CPU the internal power supply has failed and the unit must be replaced 5 Ifthe CPU has noticeable activity such as indicator lights and hard drive movement but the monitor will not produce the desktop inspect the condition of the monitor cable and replace this cable if necessary 6 If the problem persists replace the CPU 7 If the computer system produces a desktop but will not respond to keyboard commands check keyboard connection and if necessary replace the keyboard 62 g progeny A Midmark Company Progeny Vantage Panoramic X ray System 4 Troubleshooting Procedures Technical Service Manual 8 If the computer system produces a desktop and responds to keyboard commands but will not respond to mouse commands check mouse connection and if necessary replace the mouse Touch Control Panel Fails Touch Control Panel does not Energize Follow the steps outlined in the section of this
41. age 2 In order to gain access a connection from the Vantage to the Web is necessary 3 The service engineer must be present at the location 4 With the active participation of Progeny tech support the on site person will use the workstation to gain access to the Internet and log on to a remote access website Remote access will require the downloading and activation of a short application program from the website 5 Once communications are established Progeny Technical Support will be able to review the content of the Vantage Message Center see images and make limited changes in the settings of the workstation and the panoramic X ray device Progeny Technical Support will not be able to facilitate all manner of repairs remotely Progeny Technical Support will be able to review historical events and make recommendations as to the next course of action The on site participant must be able to perform the repairs or adjustments in order to complete the task 23 g progeny A Midmark Company Progeny Vantage Panoramic X ray System 3 Troubleshooting Resources Technical Service Manual Service Kit Message g progeny A Midmark Company Progeny offers a service kit for the alignment and image evaluation of the Vantage Panoramic X ray System The service kit contains the following fixtures and tools e Positioning Laser Alignment Fixture e X ray Source Alignment Fixture e Cam Calibration Setup Fixture e Co
42. age Center icon Message Screen SYSTEM Device cannot execute selected function Please a try again 143 Vantage Error Codes This section lists all the Vantage error codes including system and subsystem errors for the RTC These codes help in troubleshooting when trying to pinpoint the source of a problem Error codes will either state a condition or offer a direction to investigate In the case of directly stated conditions follow the instruction In the case of coded messages that indicate a direction to investigate review the content of the Message Center for guidance Error messages that make reference to a particular node are translated as e C arm or issues related to the C arm spinning are identified as Node 0 e X Axis or issues related to front to back movement are identified as Node 1 e Y Axis or issues related to side to side movement are identified as Node 2 e Collimator issues are identified as Node 3 e Wand issues are identified as Node 4 e Cephalometric issues are identified as Node 5 Error Codes and Messages Error Pop up Message Message Center Error Description Refer to Code 100 Connection to the Connection to RTC is not possible Reported Error Code device is not detected is ControllerCommunication_SocketUnrecoverable 100 g progeny A Midmark Company Trying to recover Connection to RTC is not possible Reported Error Code is Controlle
43. age Panoramic X ray System Technical Service Manual Using the Service Screen g progeny A Midmark Company 6 Overview of Service Tasks The Service screen provides maintenance and troubleshooting functions for the panoramic X ray device The Service screen is interactive Tapping an icon initiates a specific task as described in the Icon Tasks table below Icon Tasks Function Shipping Network Settings Information Left or Right Description Select the Shipping function to return the Vantage device to its original full down shipping position Select the Network Settings function to view information about the IP address TCP UDP and Port number for the sensor RTC and touch control panel Select the Update function to update the Vantage Panoramic software Select the Life Test function to run a short or open ended life cycle test Select the Information function to display the error logs System Center or Message Center Select the Left or Right function to set the direction for approaching and exiting the panoramic X ray device 84 Progeny Vantage Panoramic X ray System 6 Overview of Service Tasks Technical Service Manual Tapping a Vantage component displays a list of tasks as illustrated below for the Tubehead Each task may lead to additional tasks Component Task Tubehead 2 Tube Head X Ray Calibration Service Collimator Calibrate Collimator 85 g progeny A Mid
44. antage system is powered by any mains power 110 240 V single or two phase The Progeny Vantage device is automatically configuring 10 g progeny A Midmark Company Progeny Vantage Panoramic X ray System 2 Theory of Operations Technical Service Manual Network Communications The Progeny Vantage device employs a fixed network between the workstation and the imaging device The Progeny Vantage workstation connects to any Windows based network Distributed Processing The Vantage Panoramic device is a multi processor system Each system monitors itself and reports errors to the workstation The separate processing systems are the Real Time Controller RTC or system controller and combined X ray power and logic boards the image sensor the touch control panel and the workstation All inter module communications are via Ethernet with the power over Ethernet PoE switch being located just below the patient positioning table Movement profiles are stored in the RTC and initiated by communications from the workstation and by the exposure switch The movement profiles include X ray power and timing information which are communicated to the power and logic boards by the RTC via a serial port Software Architecture The four separate processing systems run Progeny developed software to control all aspects of device operation The workstation keeps track of overall system operation communicating with all subsidiary processors The
45. arm until the medium alignment pin part XXXXXX fits in the zero position hole as shown in the picture below The overhead arm can be moved using the column keys or by turning the screw manually Remove the pin On the touch control panel tap Set Alignment Wait for the panoramic X ray device to stop moving On the touch control panel tap Move to Home and wait for the movement to stop 8 Confirm that the flag is centered in the optical sensor as shown in the picture below Wi NONA 9 On the touch control panel tap Move to Zero and wait for movement to stop 10 When movement has stopped insert the pin in the zero position hole confirming that it inserts fully If it doesn t insert fully go back to step 3 11 On the touch control panel tap Finish twice to return to the Service screen g progeny A Midmark Company 12 Sensor In this Chapter e Align the Sensor Align the Sensor Part 1 1 Mount the tubehead alignment laser from the service kit on the tubehead in place of the collimator as shown in the picture below Si 2 Mount the beam alignment fixture to the underside of the C arm as shown in the picture below 3 Connect the laser power CAUTION Class 2 Laser radiation Do not stare into the beam 650 nm 3 mW g progeny A Midmark Company Progeny Vantage Panoramic X ray System 12 Sensor Technical Service Manual Part 2 g progeny A Midmark Company
46. ay Generator Power Supply Assembly 60 A2035 or the Tubehead Assembly 60 A1014 If no error messages related to the X ray generator are present use the touch control panel Service screen functions to verify collimator alignment This process will demonstrate placement of the X ray tube central ray the collimator shutters and the position of the X ray sensor If the collimator verification is successful it will be necessary to replace the X ray Sensor 60 A1010 Overexposed images can occur for several different reasons Before detailed troubleshooting begins it would be expedient to verify the selected radiographic techniques and image management program filter settings If the problem persists review the system for error messages pertaining to the X ray generator such as kV or mA too high or too low In such cases it will be necessary to replace the X ray Generator Power Supply Assembly 60 A2035 or the X ray Tubehead Assembly 60 A1014 If no error messages related to the X ray generator are present it will be necessary to replace the X ray Sensor 60 A1010 Poor Image Sharpness 1 Image sharpness is generally a function of image manipulation software Verify the image management software filter settings and radiographic techniques to verify proper operation Secondarily sharpness will be compromised with patient movement During examination remind the patient to remain motionless and if possible suspend respirati
47. chapter entitled Workstation Energizes but the Panoramic X ray Device does not Touch Control Panel does not Respond to Selections 1 The following tests assume that the touch control panel 60 A201 7 is illuminated and portraying the acquisition setup screen If this is not the case review the steps outlined in the section of this chapter entitled Workstation Energizes but the Panoramic X ray Device does not 2 The touch control panel signals and power originate from the PoE Switch 60 08063 Verify that the CAT 5 cable from the touch control panel is connected to any of the four left hand Ethernet ports on the PoE switch 3 Power demonstrated at the PoE switch by illuminated LEDs but not arriving at the touch control panel would necessitate the substitution of the Cat 5 cable or the touch control panel The touch control panel has no field serviceable parts Movement Operations Fail Telescoping Column does not Drive Up Normal vertical drive operation is a sequence of events Once the appropriate drive switch is pressed the column movement will begin after a short delay period Movement begins very slowly and then the speed gradually increases 1 If instead of normal operation after the switch is pressed three short beeps are enunciated the RTC will not be able to command column movement This indicates a possible short in one of the positioning controls or in the exposure switch 2 Column movement has boundaries
48. ct PCB Test Point J7 OGENY OVERHEAD INTERCONNECT 60 08016 REV Test Points on the Overhead Interconnect PCB Test Point LabelFunction Measuring Reference Expected If out of range do this Technique Value J7 Line Measure the black Ground 120 240V With power off and unit wire with the 10 unplugged check green yellow wire connections to end of line cord J7 Neutral Measure the white Ground OV With power off and unit wire with the unplugged check green yellow wire connections to end of line cord g progeny 8 A Midmark Company Progeny Vantage Panoramic X ray System 3 Troubleshooting Resources Technical Service Manual Position Sensor Interconnect PCB 60 08061 This PCB provides the connections for the potentiometer and the optical switch It is used in two different locations The PCB located in the overhead arm assembly has connections for the Step Motor Controller PCB The PCB located in the lower part of the telescoping column has connections for the Motor Controller PCB There are no test points indicators switches or jumpers on this PCB Position Sensor Interconnect PCB Le E an C arm Position Sensor Interconnect PCB 60 08067 This PCB has the potentiometer optical switch and micro switch connections used by the Step Motor Controller PCB in the C arm There are no test points indicators switches or jumpers on this PCB C arm Position Sensor Interconnect PCB
49. d on black and green 5 24 vdc is carried to the RTC 60 08008 and arrives at J22 of the board 6 Returning to the Overhead Interconnect board if 24 vdc is present at J5 the power will be transferred to the Step Motor Controller C Arm board 60 08020 by way of the C Arm Drive Cable 60 08035 7 24 vdc is measured at J4 of the Step Motor Controller C Arm board on pins 1 and 2 Bi directional motor drive is also a part of J4 Output signals are presented to the motor from pins 3 4 5 and 6 8 Position sensing and limits are provided to the Step Motor Controller C Arm board through J5 These values arrive at J5 by way of the Motor Controller Cable 60 08071 5 vdc may be measured across pins 1 and 8 An analog dc value representing the position of the overhead structure may be observed across pins 1 and 5 A Logic state change may be observed as the overhead movement reaches the optical limit sensor These signals originate on the Position Sensor Interconnect Overhead Arm board 60 08061 located at the top rear of the overhead assembly 9 On the Service screen select the overhead arm and perform the Axis Service and Diagnostics task Select the R axis Use the positioning controls to induce motion On the touch control panel select Move to Home and Move to Zero If there are any errors given they will help to identify the non functioning component C arm Movement is Noisy 1 Inspect the condition of the C Arm Drive As
50. derside of the C arm as shown in the picture below 3 Connect the laser power CAUTION Class 2 Laser radiation Do not stare into the beam 650 nm 3 mW Loosen the 4 bolts supporting the tubehead 5 Adjust the tubehead by rotating sliding the tubehead until the laser beam passes through the slit in the beam alignment fixture 6 Tighten the 4 bolts supporting the tubehead making sure the laser line stays in position 7 Remove the beam alignment fixture from the Vantage and disconnect the laser power 91 g progeny A Midmark Company 9 Telescoping Column In this Chapter e Column Opto Function Column Opto Function 1 On the Service screen select the column and perform the Service Column task 2 Use the positioning controls on the panoramic X ray device to move the telescoping column away from end stop 3 On the touch control panel tap Return to Up Flag 4 Use the positioning controls on the panoramic X ray device to move the telescoping column down approximately 2 inches 5 On the touch control panel tap Return to Down Flag 6 Click Finish 7 Click Exit g progeny S A Midmark Company 10 Lasers In this Chapter e Align Lasers Align Lasers Initial Procedure All Lasers 1 Remove the cover from the patient positioning platform if it has been installed 2 Assemble the upper cover to the column connecting the Frankfort Plane laser to the appropriate terminals on the R
51. device and the workstation Trying to recover The communication protocol version 0 is not supported Replace Control Panel or the system software User did not start an exposure in the time interval allowed The workflow was interrupted Trying to Current procedure was recover interrupted due to time out 142 Device cannot execute User selected a function which is not possible to execute 143 144 997 998 999 selected function due to RTC or Sensor error or because the system is Please try again 143 transitioning to another state User could select the Device is cooling function again later User selected a function which is not possible to execute down Please try againdue to cooling down User could select the function again after that 144 Selected combination of segments is not valid The selection should be contiguous Procedure was interrupted before completion after cooling down completed Invalid segment selection User could change the selection User interrupted image acquisition before its completion The image might be received Device has to return to The device was moved out of the correct position and has Patient Entry position to be positioned properly Please stand back and tap the Please stand back andReady For Imaging button to proceed tap Ready For Imaging button to proceed g progeny A Midmark Company 32 Progeny Vantage Panoram
52. e ei E a Switch Settings on the Sensor Floating PCB Function PAN CEPH Switch Default normal operation PAN Not currently used CEPH g progeny A Midmark Company Progeny Vantage Panoramic X ray System Technical Service Manual X ray Power Supply PCB 60 08011 This PCB supplies power for the tubehead Both the front and back of this PCB are represented below The front of the PCB has an indicator light which turns on when X rays are being emitted even though the light is not visible from the outside of the machine The back of the X ray Power Supply PCB has the test points used for 3 Troubleshooting Resources troubleshooting The test points are accessed through the openings in the metal plate covering the back of the PCB If no X ray is generated as evidenced by no image make measurements on the back of the X ray Power Supply PCB using the test point values in the table Front of the X ray Power Supply PCB REMOTE gei SW EXP UC GND 2 LED 3 E PEN1 A2 AL p PROGENY INC ASM 60 0807 REV S L n lees c GND HS5 RTI g progeny A Midmark Company Indicator Light D5 44 Progeny Vantage Panoramic X ray System 3 Troubleshooting Resources Technical Service Manual Indicator Light on the Front of the X ray Power Supply PCB
53. e for installation explains workstation setup and describes how to install the Vantage device how to install cables and how to start up Progeny Vantage Panoramic The User Guide explains the components of X ray System User Guide the Vantage system and provides instructions on getting started positioning a patient acquiring images and resolving image problems Progeny Vantage Panoramic X ray System 1 How to Use this Manual Technical Service Manual Warnings and Cautions Radiation Safety Electrical Safety Explosion Safety Only qualified and authorized personnel may operate this equipment observing all laws and regulations concerning radiation protection During exposure the operator must remain 6 ft 2 m from the focal spot and the X ray beam for operator protection Full use must be made of all radiation safety features on the equipment Full use must be made of all radiation protection devices accessories and procedures available to protect the patient and operator from X ray radiation Only qualified and authorized service personnel should remove covers on the equipment This equipment must only be used in rooms or areas that comply with all applicable laws and recommendations concerning electrical safety in rooms used for medical purposes e g IEC US National Electrical code or VDE standards concerning provisions of an additional protective earth ground terminal for power supply connection Before cl
54. e not met recheck steps 1 through 5 Image Checks The following checks for image quality are performed on the image after exposing the phantom In general each individual line should be sharp where the lines cross the center of the image and they should blur out above the center line 1 Verify that the semi projections b c 3 mm nominal value with the central vertical line well focused 80 mm b c LLL 2 Verify that line a is vertical 4 degrees with respect to the horizontal line g 79 g progeny A Midmark Company Progeny Vantage Panoramic X ray System 5 Troubleshooting Image Quality Technical Service Manual 3 Verify that line d is horizontal and flat within a band of 6 mm d EN 4 Verify that the darkened area is centered in respect to the central vertical line a with a tolerance of 4 mm 4 E NANNAN 5 Verify that the central vertical line is well focused and adjacent balls are round Wrong Wrong g progeny A Midmark Company 6 Overview of Service Tasks In this Chapter e Service Screen Overview e Opening and Using the Service Screen e Life Test Service Screen Overview The Service screen is home to the troubleshooting options for the Vantage Panoramic X ray System From the Service screen you can access test and calibrate the various Vantage system components This section explains how to open the Service screen and identifies the main
55. e performed Inoperative Audible X ray Indicator Replace the X ray Power Supply 60 08011 and reload the data on the Logic board 60 08007 as outlined in the Service Manual Inoperative Audible Motion Indicator Replace the RTC 60 08008 and reload the data on the RTC as outlined in the Service Manual Inoperative Visual Indicator Replace the RTC 60 08008 and reload the data on the RTC as outlined in the Service Manual 74 g progeny A Midmark Company 5 Troubleshooting Image Quality In this Chapter e Characteristics of a Quality Image e Typical Problems and their Causes e Checking Image Quality Characteristics of a Quality Image A quality panoramic image will look like the following image Correct Image A quality image has the following characteristics e Symmetry of structures about the midline e Slight downward tip of the occlusal plane or smiling appearance e Good density visibility and sharpness of all structures e Spine and ramus ghost artifacts should be minimal progeny a A Midmark Company Progeny Vantage Panoramic X ray System 5 Troubleshooting Image Quality Technical Service Manual Typical Problems and their Causes The table that follows offers examples of problem images their characteristics and steps to take to resolve the problem Problem Images Characteristics and Solutions Identifying Problem Characteristics e Occlusal plane smile opens upward Resolvi
56. e the settings of the projection type segmentation patient size jaw size and kiloVolt kV and milliAmpere mA values g progeny m A Midmark Company Progeny Vantage Panoramic X ray System Appendix A Technical Service Manual Touch Control Panel Non Service Menus g progeny A Midmark Company Acquisition Setup Screen Est Dose 00 0mGy READY e DEMO OPTIONS The following table describes the information and functions on the Acquisition Setup screen The order of the options in the table is not indicative of the entry order Options on the Acquisition Setup Screen Option Description Projection Four projections are available Pan Standard for both adult and child Pan Enhanced Pan Bitewing and TMJ Patient size The Vantage System has four patient sizes each with its own default kV and mA settings The eee patient sizes are Child Small Adult Adult and Large Adult Adult is the default patient size Jaw Size The jaw size setting determines the form of the focal trough The three sizes narrow normal and wide accommodate patients with different jaw shapes and sizes Segmentation By default the Vantage System images the entire jaw You can use the segment panels to restrict the image to one or more contiguous segments The segment panel is dark when unselected and light when selected For a TMJ projection type the Vantage System automatically selects the outermost two segments and does not al
57. e touch control panel are in a folder in this directory lt ROOT DIRECTORY gt ProgramData Progeny Logs g progeny S A Midmark Company Progeny Vantage Panoramic X ray System Technical Service Manual Wiring Diagrams The two wiring diagrams in this section incorporate wiring for all Vantage Column Wiring External Cables CATS Work Station PC CATS5 Remote LCD Display Exposure Switch 1 Exposure Switch 2 Mains Block Column Reverse Side Terminal Patient Wand Motor Panoramic system components Column Wiring Cable Entrance Switch with Circuit Exposure Switch Signals Patient Wand Motor Controller A le Position Sensor TERESIN Column Motor Interconnect Controller Opto Opto 1 g progeny A Midmark Company RS232 Mains Let 3 Troubleshooting Resources Ethernet POE Switch 120VAC Power Supply 24V Real Time Controller RTC CATS 45V CATS Mains X ray Sigal gt RS232 gt 24V gt Laser Toe gt Laser Cuspid Right Laser Cuspid Left gt Laser FP gt Laser FP gt Laser Midsaggital _ gt Column Control Switches gt Cuspid Laser Do Sr Li Stop Switch 44H4pp To Overhead 34 Progeny Vantage Panoramic X ray System 3 Troubleshooting Resources Technical Service Manual Overhead W
58. eaning or disinfecting this equipment must always be turned off The Progeny Vantage Panoramic X ray System is ordinary medical equipment without protection against ingress of liquids To protect against short circuit and corrosion no water or any other liquid should be allowed to leak inside the equipment This equipment must not be used in the presence of flammable or potentially explosive gases or vapors which could ignite causing personal injury and or damage to the equipment If such disinfectants are used the vapor must be allowed to disperse before using the equipment Laser Safety Do not stare into the beam Do not place eyes closer than 100 mm This equipment contains class 2 lasers of 3 mW output at 650 nm The beam is a 40 fan line The lensing on the laser is not removable Laser on time does not exceed 100 seconds CAUTION Use of procedures other than those contained within this g progeny A Midmark Company manual may result in exposure to damaging laser light Progeny Vantage Panoramic X ray System 1 How to Use this Manual Technical Service Manual Symbols and Conventions Explanation Type B Protection against electric shock IEC 60601 1 1988 Consult written instructions in the User Guide ATTENTION RAYONS X OPERATION SEULEMENT PAR DU PERSONNEL AUTORISE VOIR MANUEL DE L OPERATEUR WARNING X RAY THIS X RAY UNIT MAY BE DANGEROUS TO PATIENT AND OPERATOR UNLESS SAFE EXPOSURE FACTORS AND OPERAT
59. ee that the panoramic X ray device is not in Demo mode If the panoramic X ray device will not exit demo mode then the sensor is not communicating Finally review the steps outlined in the section of this chapter entitled X ray Sensor not Detected Image does not Transfer from TWAIN to Image Management Program Patient File Verify that the image management software program is open only once If the image management program is open twice the sensor may be connected to the hidden second window Workstation does not Communicate with the Facility Network g progeny A Midmark Company Identify the network server IP address Ping that address If no response is apparent inspect or replace the network card of the Vantage Workstation and verify the NIC drivers are present and current Observe the activity of the Ethernet LED indicators on the connector to verify connectivity and communication If the condition persists inspect or replace the Ethernet cable leading to the network port of the server 61 Progeny Vantage Panoramic X ray System 4 Troubleshooting Procedures Technical Service Manual Workstation Energizes but the Panoramic X ray Device does not 1 The panoramic X ray device will require up to 60 seconds to activate During this time the touch control panel may be blank After a short waiting period the Touch control panel will illuminate If not continue with the following tests 2 Make sure that the eme
60. eeeeseaeeesaaeseeeeeseeesenaeeeeeeeeaes 92 UD 93 PANG BEE 93 g progeny A Midmark Company Progeny Vantage Panoramic X ray System Contents Technical Service Manual 11 OVO MCA Bu ET 95 K EN le lU 95 X axis le lU 96 12 SMS OM fans hak vce tee se sng soba ste eege ca dene pape cen en take dE ee pian ened eebe a narea SE OD e 97 Align TI 97 13 WANS EE 99 Set Wand Open Position ccccceeececeeeeeceeeeeeeeeeeeeeeeaaeeeeaaeseeneecaeeeeaaesgeaeessaeeeseaeseeaaesgeeeseaeeseaeseeaeessaes 99 14 Patient Positioning Table resice EERSTEN NENA ES S AAEREN AA EEEN EEE 100 Patient Positioning Table Alignment AA 100 15 Operational Heacdiness issii isnin naa aei a aa a aaa aa iaiaeiaeiaa 102 Vantage System Function Checker 102 Appendix A Touch Control Panel Non Service Menus s esseesseesseesseesseeesesrsrnennstnretnnsnnnntnnsnnnnsnnssnnnnnn 104 Acquisition Getup Green 104 Options SCCM TEE 107 UR gl ue CEET 110 UE en 111 kV and mA Properties Screen ccscceesceceeeeeceneeeeeaeeeeneecaeeecaaeseeaaesaneecaeeesaaesseaaesgeeeseeeessaeseeaaeesenees 113 Touch Calibration Scree Ms renos ao tainai aaa she aa aaa aa a Rai KE aa EENE 114 Profile Properties Scree tssis iadaaa aaa aiaiai aaie aKa naaa aeaa iKa aa EKA 115 g progeny A Midmark Company 1 How to Use this Manual In this Chapter e How to Use this Manual e Related Manuals e Warnings and Cautions e Symbols and Conventions e Specifications e Obtaini
61. g 24V and RS232 for the Step Motor Controller PCBs 120VAC exposure signal and serial communications for the X ray Power Supply PCB and the Ethernet connection for sensor Position Sensor This PCB provides the Overhead arm 60 08061 None Interconnect PCB connections for the potentiometer Overhead arm and optical switch of the Step Motor Controller PCB Position Sensor This PCB provides the Telescoping 60 08061 None Interconnect PCB connections for the potentiometer column lower Telescoping column and optical switch of the Motor part Controller PCB C arm Position This PCB has the potentiometer Overhead arm 60 08067 None Sensor Interconnect optical switch and micro switch over C Arm PCB connections for the Step Motor Controller PCB Cuspid Position This PCB positions the sensor for Patient table 60 08019 None Potentiometer PCB the Cuspid positioning laser beneath chin rest Tubehead Feed This PCB provides the power and Tubehead 60 08001 None Through PCB signal connections for the inside facing tubehead as well as connections sensor for the collimator motors and optical switches Sensor Floating PCB This PCB provides the connection where C Arm 60 08010 Switch for sensor assembly including a meets sensor selection switch to indicate Pan or Ceph function X ray Power Supply This PCB supplies power for C arm 60 08011 Indicator light and PCB front and back tubehead test points Logic PCB This PCB controls the X ray C arm
62. g any service and wait at least 30 seconds before continuing e Do not touch any non grounded metal parts with bare skin Damage to the unit or injury could occur e Use caution when measuring voltages on test points e Make sure each test lead is touching one test point only e Do not short two test points together or short a test point to any other metal part 20 Progeny Vantage Panoramic X ray System 2 Theory of Operations Technical Service Manual Vantage System Panoramic X ray Device Overhead Arm Column Telescoping Section Positioning Lasers Patient Positioning Table Column Fixed Section e Ae g progeny S A Midmark Company Progeny Vantage Panoramic X ray System 2 Theory of Operations Technical Service Manual Vantage System Patient Positioning Table Positioning Wands K Storage Compartment lt 5 Positioning Control g progeny A Midmark Company 3 Troubleshooting Resources In this Chapter e Obtaining Assistance through Remote Access e Service Kit e Message Center e Error Logs e Wiring Diagrams e Printed Circuit Boards e Troubleshooting with Printed Circuit Boards e Network Communications Obtaining Assistance through Remote Access Remote access enables Progeny Technical Support to have access to a Progeny Vantage Panoramic X ray system while the service technician is present at the machine 1 Permission from the user is required for access to the Vant
63. g progeny A Midmark Company Progeny Vantage Panoramic X ray System Technical Service Manual Kit 60 A2050 Part Number 00 02 1609 REV E ECN P2223 REV C Contents Tow MEET EE 4 How to Use this Manuals a casstphenavavheseasunbeeadinieseassishessvasheressdisseedndereseeipbasedaries 4 Related Mantal essre E E EES 5 Warnings and Cautions 0 cccccecececeeceeceeeeeeeeeeeeeeceaeeecaaeeeeaaeeeeeeeceaeeesaaeeeeeeeseaeeeseaesseaaeseeeeeseaeeesaeeseaeeseaes 6 Symbols and Conventions ssseessesssessse esse tstt tett tsttntttnst nn tt natt An SEESNEEASEENSEEN SEES NEEN NEEE NE EANNAN NEEESE Ennn nn annann nennt 7 SPECICATION EE 8 Obtaining Technical Support ccececeeeeecene cesses eeeeeeeaeeeceaeeseaeeeeeeecaaeeeeaaeseeeeseaeeesaaeeseneeseeeeessaeeeeaeesenees 9 2 Theory Of Operations sissien gege ee ee Sek EeE Eege ERSEEN EE segipbaverers 10 E Cube E EE 10 About the Components gue ENEE cesteepboceaduntensacebeadecdettes a ardain edinin 12 ne EE 18 3 Troubleshooting RESOUICES eeccsceceecceceeeeeceeeeeeeaeeeeeeaceeeeasaaeeeeaeaaeeeeaeaaeeesasaaaensaaeaeeesaaeaeeeseeeaeenseeeaeeneeees 23 Obtaining Assistance through Remote ACCESS ccccccceeeeeceeeeeeeeeeeeeaeeeeaeeseneeeseaeeesaaeeeeeeeseaeeesaeeneaeeeeaes 23 Service EE 24 E De 24 Error Logs senci ira EEE avi diester gyi avidoheie sland lees nv lee cereale 33 Wiring Elei 34 Printed Circuit Ee E 36 Troubleshooting with Printed Circuit Boards 0
64. geny A Midmark Company Progeny Vantage Panoramic X ray System 4 Troubleshooting Procedures Technical Service Manual 7 24 vdc is measured at J4 of the Step Motor Controller Overhead Arm board on pins 1 and 2 Bi directional motor drive is also a part of J4 Output signals are presented to the motor from pins 3 4 5 and 6 8 Position sensing and limits are provided to the Step Motor Controller Overhead Arm board through J5 These values arrive at J5 by way of the Motor Controller Cable 60 08071 5 vdc may be measured across pins 1 and 8 An analog dc value representing the position of the overhead structure may be observed across pins 1 and 5 A Logic state change may be observed as the overhead movement reaches the optical limit sensor These signals originate on the Position Sensor Interconnect board 60 08061 located at the top rear of the overhead assembly 9 Onthe Service screen select the overhead arm and perform the Axis Service and Diagnostics task Select the Y axis Use the positioning controls to induce motion On the touch control panel select Move to Home and Move to Zero If there are any errors given they will help to identify the non functioning component Overhead Arm is Noisy 1 Inspect the condition of the Y Axis Drive Assembly 60 A2023 the Ball Screw Assembly H7 00004 and fasteners Replace if necessary 2 Perform C arm Alignment as described in Chapter 7 on page 88 Linear Drive does not Opera
65. gic board 9 If D8 on the Logic PCB is illuminated the X ray Generator has not been calibrated Refer to the X ray Generator calibration instruction in this manual 10 If D22 is illuminated at this stage it indicates a request from the x ray generator microprocessor to generate voltage to the High Tension Primary Transformer Since the x ray generator microprocessor is interlocked by f 70 progeny A Midmark Company Progeny Vantage Panoramic X ray System 4 Troubleshooting Procedures Technical Service Manual 11 12 13 14 15 16 commands from the RTC an active D22 circuit in the standby condition requires replacement of the Logic board If the correct set of indicators is present as outlined in this procedure attempt to initiate an exposure To do so it is assumed that the system begins from the Ready for Imaging position and that the touch control panel portrays a green Ready indication From this state begin the examination scan motion is initiated During the exposure observe the following indicators on the Logic board D2 on D3 on D4 on D5 on D6 on D7 flashing D8 off D9 on D22 on As identified earlier D2 D4 D5 and D7 are for power supplies and communication D3 indicates that an exposure has been initiated For this to occur a specific serial transmission must arrive from the RTC and the workstation In order to operate the above functions the RTC and Workstation are presumed to be
66. gnator Purpose Normal Status Position Sw1 1 Calibrate tubehead Off ON position is toward the D30 terminal and the On Power Supply PCB Sw1 2 Calibrate tubehead Off ON position is toward the D30 terminal and the On Power Supply PCB Sw1 3 Calibrate tubehead Off ON position is toward the D30 terminal and the On Power Supply PCB Sw1 4 Calibrate tubehead Off ON position is toward the D30 terminal and the On g progeny A Midmark Company Power Supply PCB 47 Progeny Vantage Panoramic X ray System 3 Troubleshooting Resources Technical Service Manual RTC PCB 60 08008 The Real Time Controller RTC PCB controls exposure times motor function laser function power over the Ethernet PoE switch communications with the PC workstation X ray power supply and remote switch configuration The RTC PCB has test points indicator lights and jumpers When a motor does not move or a display does not turn on take measurements on the RTC PCB RTC PCB PANORAMIC RTC 60 08008 REV 4119 YOLON ONS feed ee 4119 SOLON S N Indicators E A Jumper J7 D18 D19 E d ien Indicators D17 i D1 D2 D3 D4 CO o Mm g 8 i ro System L_ Indicator D7 E el Test Points L TP3 TP4 E o E L
67. he C arm motor The Position Potentiometer PCB in the overhead arm near the telescoping column positions the sensor for the overhead motor There are no test points indicators switches or jumpers on this PCB C arm Position Potentiometer PCB ASM 6860 08081 HI g progeny se A Midmark Company Progeny Vantage Panoramic X ray System 3 Troubleshooting Resources Technical Service Manual Power over Ethernet PoE Switch 60 08063 The Power over Ethernet PoE switch contains all the Ethernet communications that pass through the PC workstation the sensor and the touch control panel There are no test points indicators switches or jumpers on this switch PoE Switch PoE Ports w Non PoE Ports 4 Cable to Sensor Cable to Workstation RTC Cable to Touch Control Panels 2 Cable to 29 elt lei 3 Om p i OO En e e wm En e HN4802CG BIE oseo 57 g progeny A Midmark Company Progeny Vantage Panoramic X ray System 3 Troubleshooting Resources Technical Service Manual 24V Power Supply 60 08060 The 24V Power Supply powers everything in the Vantage device except the X ray power supply There are no test points indicators switches or jumpers on this power supply 24V Power Supply 120V AC 24V out to RTC g progeny S A Midmark Company Progeny Vantage Panoramic X ray System 3 Troubleshooting Resources Technical Service Manual Network Communications The Pr
68. he tubehead assembly away from the back wall The C arm should then be perpendicular to the back wall Next push the overhead arm to the extreme right making sure to keep the sensor and tubehead perpendicular to the back wall 69 g progeny A Midmark Company Progeny Vantage Panoramic X ray System 4 Troubleshooting Procedures Technical Service Manual 2 Reenergize the system 3 This condition is monitored by the workstation Error codes related to movement are classified as Device Controller Errors 101 The complete error message can be viewed by accessing the Message Center on the workstation Based on this information the specific cause of malfunction may be traced 4 Contact Progeny Technical Support for guidance once the complete error message is known X ray Output Fails or is Incorrect System does not Initiate an Exposure with Motion 1 The X ray Generator is powered from the incoming power line The pathway is from the rear power connection located under the Electrical Box Cover through the front column terminal block and then to the J7 terminal block on the Overhead Interconnect board 60 08016 Each connection will contain line voltage and so caution must be applied to the measurement 2 Line voltage arrives on the X Ray Power Supply board 60 0801 1 at the J4 terminal block 3 Once incoming power is verified observe the status of D5 of the X Ray Power Supply board This indicator should be o
69. ic X ray System 3 Troubleshooting Resources Technical Service Manual Error Logs The Vantage error logs provide an internal view of the Vantage system Their purpose is to track the interactions of the system including actions by the user Description The Vantage system has four Progeny error logs and one Windows error log e Panoramic Rtc is the RTC error log created by Progeny It contains messages related to communication with the RTC and start up and termination routines e Panoramic Cm is the communications log for the touch control panel created by Progeny It contains communication errors with the touch control panel and start up and termination routines e Panoramic Stm is the system log created by Progeny It is the main log and includes RTC errors sensor errors control module touch control panel errors transitions between states and actions The system log also contains user actions such as the user tapping a button on the touch control panel as well as recording startup and termination routines e Panoramic PanDevice is a device log file containing sensor related messages and driver information e Panoramic Network is the network communications log created by Microsoft Windows It contains whatever happens with the network on the Windows level Location of Error Logs On a Windows Vista system the system level logs are located on the PC hard drive lt ROOT DIRECTORY gt ProgramData Progeny The logs for th
70. iewed The Message Center can sort system error messages by date subsystem and content Error messages contain a high level error number which identifies the subsystem and a low level error number to specifically identify the exact error Image Acquisition and Transfer g progeny A Midmark Company To produce an image the profile and technique factors are selected on the Touch control panel which communicates them to the workstation When the Touch control panel sends the command to move to the Ready for Imaging RFI position the workstation passes the profile and technique factors to the RTC and commands the RTC to move to RFI After moving to RFI the RTC arms itself and the X ray power and logic board assembly Meanwhile the workstation has also commanded the sensor to prepare to receive X rays Upon closure of the exposure switch the RTC begins providing motion parameters to the various motor controllers and X ray parameters to the X ray power and logic board assembly This continues for as long as the exposure switch remains closed or until the profile parameters are exhausted When the sensor detects X rays it begins recording the image The sensor continues recording for a time period equal to the profile exposure time The sensor transfers a preview image low resolution and final image high resolution to the workstation The preview image is immediately passed to the touch control panel When the workstation receives the
71. ing table describes the information and functions of the Options screen Options on the Options Screen Option Description Click The dropdown menu lets you decide what type of sound is heard when you tap a button on the Touch Control panel The options include standard Microsoft Windows sounds Language The dropdown menu lets you select a language English is the default language Audio Level The slider button controls the volume of the Click sound Moving the slider to the left makes the sound less audible moving it to the right makes it more audible Recall Last Image This button is used to retrieve and redisplay the most recent image acquired The most recent image is always stored until another image is acquired or until the Vantage System is turned off kV and mA This button is used to set the minimum and maximum Properties kiloVolt kV and milliAmpere mA values for radiation Message Center This button allows you to interactively view messages for specific components of the Vantage Panoramic system Touch Calibration This button allows you to refine the sensitivity of the touch screen to your touch Profile Properties This button is used to set the default kV and mA values and the jaw size for each patient size 108 g progeny A Midmark Company Progeny Vantage Panoramic X ray System Technical Service Manual g progeny A Midmark Company Option System Center Service icon bag mGray icon
72. ion Sensor Real Time Controller and VantageTouch Panel The information in these screens allows the user to verify system revision information and usage information The information provided is shown in the following screen displays Workstation Screen Software 2 0 1 6 an o Protocol 11 Workstation om Es Sensor Screen This screen is informational and displays the type serial number and other information about the currently connected sensor Type Serial Number Version Calibrated Calibration Timestamp 4 progeny A Midmark Company Panoramic X47FD3B39 01ebf 1 0 2 0 True 1 1 2001 Appendix A Technical Service Manual Touch Control Panel Non Service Menus Progeny Vantage Panoramic X ray System Appendix A Technical Service Manual Touch Control Panel Non Service Menus Real Time Controller Screen Version 55 55 Protocol 7 VantageTouch Panel Screen Software 2 0 1 6 Bootloader v 2 32 OS v 6 00 06 VantageTouch Panel II Es g progeny a A Midmark Company Progeny Vantage Panoramic X ray System Appendix A Technical Service Manual Touch Control Panel Non Service Menus kV and mA Properties Screen The kV and mA Properties screen provides the user with the ability to limit the minimum and maximum Voltage kV and Current mA that can be selected for Pan and TMJ images on the Touch Control Panel Tapping the kV and mA Properties button on the Options screen
73. ion may be traced 3 Contact Progeny Technical Support for guidance once the complete error message is known Cannot Move the Panoramic X ray Device to the Ready for Imaging Position 1 Verify proper operation of the touch control panel by following the steps outlined in the section of this chapter entitled Touch Control Panel does not Respond to Selections 2 This condition is monitored by the workstation Error codes related to movement are classified as Device Controller Errors 101 The complete error message can be viewed by accessing the Message Center on the workstation Based on this information the specific cause of malfunction may be traced 3 Contact Progeny Technical Support for guidance once the complete error message is known Overhead and C arm do not Drive to Repeatable Location 1 This condition is monitored by the workstation Error codes related to movement are classified as Device Controller Errors 101 The complete error message can be viewed by accessing the Message Center on the workstation Based on this information the specific cause of malfunction may be traced 2 Contact Progeny Technical Support for guidance once the complete error message is known Overhead and C arm Collide with Patient Positioning Table 1 Place the system in the off condition so that the position sensing circuits can be reset Before energizing the system move the X ray sensor towards the back wall and t
74. ions must respond to interrogation Verify wand positioning and column vertical drive 102 g progeny Progeny Vantage Panoramic X ray System Technical Service Manual Laser Operation and alignment Workstation Operation Exposure Switch Exposure Indicators Premature Exposure Termination Error Messages X ray Generator Inspections Beam alignment Verification Sensor Operation Focal Trough Verification User Information Imaging Software 15 Operational Readiness The mid Sagittal Frankfort plane and Cuspid lasers operate on demand by way of the activation switches on the patient table Verify alignment through the use of the laser test fixtures After power up verify the Panoramic server icon is present in the system tray Icon menu should be functional Perform a trial examination on the test phantom Evaluate the outcome of this trial exam Verify that the exposure switch is functioning properly To make an exposure follow the procedures outlined in this manual Make several exposures Verify that the visual radiation indicator illuminates and that the audible radiation indicator generates a tone During an exposure release the exposure switch before the normal end of the panoramic sweep All movement must cease the x ray output must stop and the visual and audible indicators must end During normal operation the appearance of any error message must be investigated and corrected Error message
75. iring Overhead Wiring Horizontal Vertical Collimator Collimator Motor Motor Horizontal Opto 7 Vertical Opto X ray Power Tube Head Collimator Motor E Supply Feedthru Controller y X ray Signal 24V CATS a POE Switch CAT5 3 RTC _X ray Signal O E RTC RS 232 Overhead Interconnect 2 Terminal Block xmm NS RTC 24 gt a A RS 232 j N o D ka SE Kai u D y T Swing Arm Motor Linear Drive Motor Linear Drive Motor Position Sensor C Arm Motor Swing Arm Motor Position Sensor Controller Interconnect Controller Controller Interconnect To L To h To Opto To Pot 35 g progeny A Midmark Company Progeny Vantage Panoramic X ray System 3 Troubleshooting Resources Technical Service Manual Printed Circuit Boards This section provides an overview of the printed circuit boards PCBs used in the Vantage Panoramic X ray device The section contains e A table of PCBs with information on each PCB e Adiagram of the Vantage device showing PCB locations Table of PCBs The PCB table lists the PCBs in the Vantage Panoramic device Each PCB is discussed in greater detail in the next section Vantage Device PCBs PCB Function Location Part Testing and number Troubleshooting Overhead This PCB holds the connection Overhead arm 60 08016 Test points Interconnect PCB points for the overhead cables includin
76. itch is determined to be in working order inspect the condition of the rear column exposure switch connector and cable which ultimately lead to the J6 connector on the RTC 60 08008 Further system operation can be further determined from this point by inspecting the contents of the service file Check to confirm the presence of jumpers on positions 1 2 and 3 4 of J7 on the RTC PCB or 2 3 if two exposure switches are required Exposure Possible without Motion 1 g progeny A Midmark Company This condition is monitored by the workstation Error codes related to movement are classified as Device Controller Errors 101 The complete error message can be viewed by accessing the Message Center on the 71 Progeny Vantage Panoramic X ray System 4 Troubleshooting Procedures Technical Service Manual Images too Light 1 Images too Dark 1 workstation Based on this information the specific cause of malfunction may be traced Contact Progeny Technical Support for guidance once the complete error message is known Underexposed images can occur for several different reasons Before detailed troubleshooting begins it would be expedient to verify the selected radiographic techniques and image management program filter settings If the problem persists review the system for error messages pertaining to the X ray generator such as kV or mA too high or too low In such cases it will be necessary to replace the X r
77. ity Technical Service Manual e Using the straight line selections command measure the width of the image from the vertical line adjacent to the L to the center line Distance should be within 3mm of the distance obtained in step ii e Using points selections command click on the lowest point of the center line then shift left click on the highest pint of the horizontal center line on the L or R Distance should not be more than 6mm e Using the straight line selections command measure the angle of vertical line adjacent to the R Angle should be vertical within 6 e Using the straight line selections command measure the angle of the central vertical line Angle should be vertical within 4 e Using the straight line selections command measure the angle of the vertical line adjacent to the L Angle should be vertical within 6 e Using the straight line selections command measure the distance from the left edge of the image to the central line Distance should be 150mm 3mm 15 When all measurements have been taken save the results file under the device serial number 16 Examine the solid circles adjacent to the central line e Circles on and on either side of the horizontal center line should be round e Circles at the highest extent of the vertical center line should be stretched sideways e Circles at the lowest extent of the vertical center line should be narrowed sideways 17 If any of the above conditions ar
78. le Identify the Wand Return Spring 60 F3003 4 Disconnect the wand return spring from its right hand attachment 5 Disconnect the wand link from its right hand attachment 6 Bend or straighten the wand link as required 7 Replace the wand link and wand return spring 8 Repeat steps as necessary C arm does not Drive 1 The C arm structure is powered from the RTC 60 08008 by way of the Column to Overhead Cable 60 08040 which provides 24 vdc to the Overhead Interconnect board 60 08016 at the connector J13 This same voltage should also appear at J1 J5 J9 and J14 2 If 24 vdc is not measured on the Overhead Interconnect J13 begin by proving the panoramic X ray device is connected to a reliable power source Vantage will operate equally on 120 or 230 volts 50 or 60 hertz 3 Incoming power arrives on the 24 volt Power Supply 60 08060 at TB 1 via the front column terminal strip The front column terminal strip and TB 1 of the 24 volt power supply will contain line voltage and so caution must be applied to the measurement The front column terminal strip is supplied by the rear power connection located under the electrical box cover g progeny in A Midmark Company Progeny Vantage Panoramic X ray System 4 Troubleshooting Procedures Technical Service Manual 4 Output power may be measured on the 24 volt Power Supply 60 08060 at TB 2 The red and white conductors carry 24 vdc while the return will be foun
79. ll Mechanical Safety Electrical Safety Labels Diagnostic Source Assembly Power Switch Operator Panel Touch Control Panel Movement Control Switches Description Ensure that the wall support is adequate and that the system is securely attached to the wall and floor For freestanding units the structure must be firmly attached to the floor Inspect the structure for mechanical integrity of the telescoping column Inspect the condition of the main drive lead screw bearings overhead attachment and pivot points C arm attachment and pivot points and the patient table attachment Verify integrity of the power line and its connections and the connection to earth ground Ensure that all certified components bear labels that include the model and serial number date of manufacture and a statement of certification Under the tubehead cover evaluate the condition of the following items collimator attachment collimator blade mechanism electrical connections and mechanical attachment of the tubehead and collimator to the structure Check for oil leaks Verify that the switch is working and that the operator panel illuminates when the power switch is in the ON position A few seconds after power up the splash screen should appear The screen should display Offline status until the workstation software is started The panel must switch to the main screen when the workstation software is up and running The panel funct
80. llerCommunication_Error Trying to recover Reported Error Code is MotorControllerCommunication_PollTimingCollision Trying to recover Reported Error Code is MotorControllerCommunication_PeriodicTimerCollision Trying to recover Reported Error Code is MotorControllerCommunication_ NoAckNodeo Trying to recover Reported Error Code is MotorControllerCommunication_ NoAckNode1 Trying to recover Reported Error Code is MotorControllerCommunication_NoAckNode2 Trying to recover Reported Error Code is MotorControllerCommunication_NoAckNode3 Trying to recover Reported Error Code is MotorControllerCommunication_ NoAckNode4 Trying to recover Reported Error Code is MotorControllerCommunication_NoAckNode5 Trying to recover Reported Error Code is MotorControllerCommunication_NoAckNode6 Trying to recover g progeny j A Midmark Company Progeny Vantage Panoramic X ray System Technical Service Manual g progeny A Midmark Company Reported Error Code is 3 Troubleshooting Resources MotorControllerCommunication_BadAckNodeO Trying to recover Reported Error Code is MotorControllerCommunication_BadAckNode1 Trying to recover Reported Error Code is MotorControllerCommunication_BadAckNodez Trying to recover Reported Error Code is MotorControllerCommunication_BadAckNodes Trying to recover Reported Error Code is MotorControllerCommunication_BadAckNode4 Trying to recover
81. low changes For a Pan Enhanced projection type the Vantage System automatically selects the innermost three segments and does not allow changes 105 Progeny Vantage Panoramic X ray System Technical Service Manual g progeny A Midmark Company Option kV and mA Ready for Imaging Ei el bo 3 H E Options OPTIONS Exposure Time Cool Down Time Cool Down 300s Appendix A Touch Control Panel Non Service Menus Description The kiloVolt kV and milliAmpere mA values that appear are the default Voltage and Current values for the selected patient size as configured on the Profile Properties screen The default values appear as green and change to yellow when a value is no longer the default value You might see one value in green and the other in yellow indicating that the yellow value is no longer the default value This table shows the initial default values of the kV and mA settings Patient Size Default Values kV Value mA Value Child 66 8 Small adult 72 10 Adult 76 10 Large adult 80 10 The Ready for Imaging button has a dual purpose It moves the Vantage System to either the Ready for Imaging position or the patient entry position depending on its current position If the Vantage System is not already in the patient entry position tapping the Ready for Imaging button moves it there When you tap this button the status indicator flashes
82. mark Company Progeny Vantage Panoramic X ray System 6 Overview of Service Tasks Technical Service Manual Life Test g progeny A Midmark Company Component Tasks Component Description Telescoping Column Tap the telescoping column to e Check the column motor functionality e Move the column motor to full down position e Move the column motor to full up position Touch Control Panel Tap the touch control panel to identify areas on the screen that are insensitive to touch Patient Table Tap the patient table to e Align the Cuspid laser e Test the operation of the positioning controls column up down open close wands laser lights on off e Check the functioning of the wands and motor Sensor Tap the sensor to initiate a calibration or alignment Calibration requires the acquisition of an exposure Tubehead Tap the tubehead to Calibrate the height and width of the X ray beam Adjust the screw for the angle of the beam Check the collimator X motor functionality Check the collimator Y motor functionality e Verify the collimator calibration Overhead Arm Tap the overhead arm to e Set the Y motor zero position to manually align the zero position of the overhead arm e Check the Y motor functionality e Set the X motor zero position to manually align the zero position of the overhead arm e Check the X motor functionality e Set the R motor zero position to manually align the zero position of the overhead arm
83. n for proper operation 4 Next observe the status of the following Logic board 60 08007 LEDs in the standby condition D2 on D3 off D4 on D5 on D6 off D7 flashing D8 off D9 off D22 off A failure of this combination with the exceptions of D7 D8 and D22 indicates a failure of the low voltage power section of the X Ray Power Supply board and will necessitate the replacement of this board 5 The significance of D7 in the flashing state indicates that the Logic PCB processor is running normally Should the D7 indicator fail to flash switch power off on the unit and wait for all LEDs on the Logic PCB to fade Resume power and see if D7 resumes flashing If not replace the Logic PCB 6 Communications between the Logic PCB and RTC PCB 60 08008 are indicated by the flashing of D3 and D4 on the left side of the upper edge of the RTC If D3 is not flashing then begin by inspecting the condition of the connections at J5 of the X Ray Power Supply board J11 of the Overhead Interconnect board J10 of the Overhead Interconnect board and the Ethernet connections on the RTC It may be advisable to bypass the entire set of connections by placing a substitute CAT 5 cable directly from the RTC to the X Ray Power Supply board 7 If D4 on the RTC PCB is not flashing then the RTC has locked up 8 If this series of steps does not restore communication it will be necessary to replace either the RTC or the X Ray Power Supply board and the Lo
84. nd bite wands are in contact with patient s head Confirm with mid Sagittal laser Identifying Problem Characteristics e Unequal magnification from left to right side e Patiente left side is too large Resolving the Problem Patient s head is rotated to the left Make sure bite guide is centered on incisors and bite wands are in contact with patient s head Confirm with mid Sagittal laser Play looseness in the system Poor Contrast Lack of Detail Fuzzy 77 Progeny Vantage Panoramic X ray System 5 Troubleshooting Image Quality Technical Service Manual Checking Image Quality An image quality phantom is available from Progeny The phantom simulates the position of average human teeth roots and markers allow you to check the position of the focal trough To check for image quality you need to take an X ray exposure with the image phantom and then view the image checking it according to some specific tests Install the Image Phantom The Vantage panoramic device is designed so that the chin rest accessory can easily be switched with the image phantom 1 2 To install the image phantom lift the chin rest from the chin rest hole on the patient positioning table Set the image phantom in the chin rest hole Image Verification Procedure ile 2 Di ite Ee ES 10 11 12 13 14 g progeny A Midmark Company Connect the Panoramic X ray device to power and to the workstation
85. ng Technical Support How to Use this Manual The Technical Service Manual is used for regular maintenance and service of the Progeny Vantage Panoramic X ray System The work should be performed by a technician familiar with the Progeny Vantage Panoramic X ray System For information on How the Vantage system works Error messages PCBs and test points IP addresses Troubleshooting Improving image quality Service Screen Maintenance procedures Readiness checklists Touch control panel screens g progeny A Midmark Company Go to Chapter 2 System Overview on page 10 About the Components on page 12 Chapter 3 Message Center on page 24 Chapter 3 Printed Circuit Boards on page 36 Troubleshooting with Printed Circuit Boards on page 39 Chapter 3 Network Communications on page 59 Chapter 4 Troubleshooting Procedures on page 60 Chapter 5 Typical Problems and their Cause on page 76 Chapter 6 Service Screen Overview on page 81 Chapter 7 through Chapter 14 Chapter 15 Operational Readiness on page 102 Appendix A Touch Control Panel on page 104 Progeny Vantage Panoramic X ray System 1 How to Use this Manual Technical Service Manual Related Manuals g progeny A Midmark Company The following manuals will be helpful when servicing the Progeny Vantage Panoramic X ray System Related Manuals Title Description Progeny Vantage Panoramic The Installation Guide identifies requirements X ray System Installation Guid
86. ng the Problem Patient s head is tilted down Use the Frankfort plane laser to properly align the horizontal tilt of the patient s head Identifying Problem Characteristics e Occlusal plane smile opens down e Anterior teeth are above posterior Resolving the Problem Patient s head is tilted upward Use the Frankfort plane laser to properly align the horizontal tilt of the patient s head Identifying Problem Characteristics e Anterior teeth are narrow and blurred e Significant spinal image Resolving the Problem Patient is positioned too far forward To ensure correct positioning position the patient with the anterior teeth placed firmly between the ridges of the bite guide g progeny 8 A Midmark Company Progeny Vantage Panoramic X ray System Technical Service Manual g progeny A Midmark Company 5 Troubleshooting Image Quality Identifying Problem Characteristics e Anterior teeth are overly large and blurred e Condyles may be cut off Resolving the Problem Patient is positioned too far to the rear To ensure correct positioning position the patient with the anterior teeth placed firmly between the ridges of the bite guide Identifying Problem Characteristics e Unequal magnification from right to left side e Patient s right side is too large Resolving the Problem Patient s head is rotated to the right Make sure bite guide is centered on incisors a
87. ogeny Vantage Panoramic X ray System uses an Ethernet based network with a hardware network switch to connect the PC Workstation sensor RTC and touch control panel Network Diagram Pri 130 24 11 115 Pri 130 24 11 113 Pri 130 24 11 116 PoE Switch LP Addresses Pri 130 24 11 120 Workstation Touch Control Panel IP Addresses A Class B static IP addressing scheme is used for both the primary and secondary addresses Both schemes use a 28 bit networking mask 255 255 255 240 and both allow for a total of 14 available hosts in the network Using a subnet in conjunction with an uncommon network scheme provides minimal risk of collision and or improper transmission of packets IP Addresses Primary Address Scheme Wire address 130 24 11 112 Broadcast address 130 24 11 127 Range 130 24 11 113 to 130 24 11 126 NIC PC workstation 130 24 11 113 Sensor 130 24 11 115 RTC 130 24 11 116 Touch control panel 130 24 11 120 g progeny 59 A Midmark Company 4 Troubleshooting Procedures In this Chapter e Communications Fail e Workstation Fails e Touch Control Panel Fails e Movement Operations Fail e X ray Output Fails or is Incorrect e Sensor Fails e Indicators Fail Communications Fail Panoramic X ray Device does not Synchronize with the Workstation This section assumes that the workstation and the panoramic X ray device are fully connected and fully energized This will be apparent from the illuminated to
88. on In rare cases the condition of the X ray tube target may contribute to poor image sharpness In this case it will be necessary to replace the X ray Tubehead Assembly 60 A1014 Poor Image Contrast 1 g progeny A Midmark Company Image contrast is generally a function of image manipulation software Verify the image management software filter settings The selected kilovoltage in the radiographic technique will also control image contrast Lower kV settings will produce images with more black and white with less shades of grey higher kV will produce images with less black and white and more shades of grey 72 Progeny Vantage Panoramic X ray System 4 Troubleshooting Procedures Technical Service Manual 3 If the problem persists review the system for error messages pertaining to the X ray generator such as kV too high or too low In such cases it will be necessary to replace the X ray Generator Power Supply Assembly 60 A2035 or the X ray Tubehead Assembly 60 A1014 Poor Image Brightness 1 Image brightness is generally a function of image manipulation software Verify the image management software filter settings 2 The selected milliamperes in the radiographic technique will also control image brightness Lower mA settings will produce images with less black and more white higher mA will produce images with more black and grey 3 If the problem persists review the system for error messages pertaining to the
89. ondition of the X ray sensor connection at J17 of the Overhead Interconnect Board 60 08016 The X ray sensor signals exit this board at J18 and are conducted through a CAT 5 cable to the PoE Switch 60 08063 The signals arrive at one of the four left hand Ethernet ports on the board 3 X ray sensor signals exit the PoE Switch at one of the four right hand Ethernet ports through the panoramic column flex cable and on to the Cable Entrance Board 60 08018 at the rear of the column 73 g progeny A Midmark Company Progeny Vantage Panoramic X ray System 4 Troubleshooting Procedures Technical Service Manual 4 From this point the X ray sensor signals pass through the CAT 5 cable to the workstation 5 Continued lack of communication will necessitate the replacement of the X ray Sensor Indicators Fail Lasers do not Turn on or do not turn Off 1 All four positioning lasers are activated by the Patient Table Membrane Switch 60 08068 The signal is conducted through the Membrane Switch Cable 60 08077 to the RTC 60 08008 2 The activation signal arrives from the Patient Table Membrane Switch on connector J24 The signal is processed by the RTC and provides parallel 5 vdc outputs on J13 for the mid Sagittal Line J14 for the Frankfort Plane J16 for the left Cuspid and J17 for the right Cuspid 3 Verification of the 24 vdc supply voltage arriving at J22 places the source problem on the RTC and replacement should b
90. opens the kV and mA Properties screen kV and mA Properties Screen Minimum Maximum g progeny 8 A Midmark Company Progeny Vantage Panoramic X ray System Appendix A Technical Service Manual Touch Control Panel Non Service Menus Touch Calibration Screen g progeny A Midmark Company The Touch Calibration screen provides a set of steps to align the physical tapping on the screen with the expected action The touch control panel comes already calibrated from the factory and no further calibration should be needed When you tap Touch Calibration on the Options screen a pop up window appears confirming that you wish to calibrate Touch Calibration Screen Carefully press and briefly hold stylus on the center of the target Repeat as the target moves around the screen 114 Progeny Vantage Panoramic X ray System Appendix A Technical Service Manual Touch Control Panel Non Service Menus Profile Properties Screen g progeny A Midmark Company The Touch Control panel comes with default values for each patient size and is completely ready for use With the Profile Properties screen you can modify these values The default values appear when you select PAN or TMJ anda patient size on the Acquisition Setup screen For Pan images for each patient size you can define the kV and mA peak values and the jaw size The kV and mA values must fall within the range already defined on the kV and mA Properties screen For TM
91. orted Error Code is ControlButton_ColumnDown_Wands_Lasers Trying to recover Reported Error Code is ControlButton_ColumnUp Trying to recover Reported Error Code is ControlButton_ColumnUp_ Lasers Trying to recover 30 g progeny A Midmark Company Progeny Vantage Panoramic X ray System 3 Troubleshooting Resources Technical Service Manual 101 102 120 121 122 123 124 g progeny Reported Error Code is ControlButton_ColumnUp_Wands Trying to recover Reported Error Code is ControlButton_ColumnUp_Wands_Lasers Trying to recover Reported Error Code is ControlButton_ColumnUp_ColumnDown Trying to recover Reported Error Code is ControlButton_ColumnUp_ColumnDown_Lasers Trying to recover Reported Error Code is ControlButton_ColumnUp_ColumnDown_Wands Trying to recover Reported Error Code is ControlButton_All Trying to recover Reported Error Code is NoCalibration_Nodeo Trying to recover Reported Error Code is NoCalibration_Node1 Trying to recover Reported Error Code is NoCalibration_Node2 Trying to recover Reported Error Code is NoCalibration_Node3 Trying to recover Reported Error Code is NoAlignment_Sensor Trying to recover Emergency Switch was Reported Error Code is MotorController_PowerError activated Please Trying to recover release the switch by rotating it clockwise 101 Device Controller has RTC is out of sync with the system Trying to rec
92. over encountered an error 102 Connection to the Connection to Sensor is not possible Trying to recover to sensor is not detected Demo mode 120 Device has Sensor is not ready for image acquisition in the time encountered an error interval allowed The workflow was interrupted Trying to Current procedure was recover interrupted due to time out 121 Sensor has The sensor calibration files are not available and no encountered a imaging is possible Re installation of the calibration files calibration error 122 is required Sensor has Sensor is out of sync with the system Trying to recover encountered an error 123 Sensor has Sensor is out of sync with the system and cannot recover encountered a Remove Sensor to continue recovering to Demo mode malfunction Please replace the sensor 124 31 A Midmark Company Progeny Vantage Panoramic X ray System 3 Troubleshooting Resources Technical Service Manual 125 126 140 141 142 Device is not connected to the Imaging application 125 Image transmission is not complete 126 Device has encountered an error A connection to the Imaging application is not available and no imaging is possible Re start of the Imaging application is required Image was not transmitted successfully User could re transmit the image from Options screen Connection to Control Panel is not possible Verify the network connection between the
93. pper Shield e Zero Position Pins Kit e Laser Module Assembly e Projection Head Kit e Molteni Phantom The service kit is available through Progeny Dental Contact Progeny Technical Support for further information Center The Message Center screen is an interactive screen on the touch control panel that displays up to 100 error messages for the components of the Vantage Panoramic system The messages are sorted by time with the most recent at the top of the list Tapping a column heading such as Component sorts the messages by that heading Tapping a Vantage component for example the telescoping column highlights all messages for the component Message Center Screen Message Center Time Component Description 11 47 05 7 RTC Device Controller has encountered an error 101 11 47 05 7 Pan_Sensor Connection to the sensor is not detected 120 11 47 05 7 Pan_Sensor Connection to the sensor is not detected 120 11 47 05 7 RTC Device Controller has encountered an error 101 24 Progeny Vantage Panoramic X ray System 3 Troubleshooting Resources Technical Service Manual Messages also appear as pop ups on the touch control panel and workstation as illustrated below Pop up Message SYSTEM Device cannot execute selected function Please try again 143 Accessing the Message Center The Message Center is accessed from the Options screen from the SAFE or OFFLINE screens and from a pop up message
94. rCommunication_NoAdapter Trying to recover Connection to RTC is not possible Reported Error Code is ControllerCommunication_NoEcho Trying to recover Connection to RTC is not possible Reported Error Code is ControllerCommunication_SocketNotConnected Trying to recover Connection to RTC is not possible Reported Error Code is ControllerCommunication_SocketNotSending Trying to recover 27 Progeny Vantage Panoramic X ray System 3 Troubleshooting Resources Technical Service Manual Connection to RTC is not possible Reported Error Code is ControllerCommunication_SocketNotReceiving Trying to recover Connection to RTC is not possible Reported Error Code is ControllerCommunication_BadResponse Trying to recover Connection to RTC is not possible Reported Error Code is ControllerCommunication_BadProtocolVersion Trying to recover Connection to RTC is not possible Reported Error Code is ControllerCommunication_BadFirmwareVersion Trying to recover Connection to RTC is not possible Reported Error Code is Unknown Trying to recover 101 Device Controller has Reported Error Code is 0 Trying to recover encountered an error 101 Reported Error Code is WorkstationCommunication_Error Trying to recover Reported Error Code is WorkstationCommunication_BadMessageLimit Trying to recover Reported Error Code is WorkstationCommunication_LinkTimeout Trying to recover Reported Error Code is MotorContro
95. re switches to be pressed simultaneously configure the jumpers 2 amp 3 Jumpers on the RTC PCB Remote Switch Configuration Enable remote switch 1 Enable remote switch 2 Enable remote switches 1 and 2 simultaneously Jumper 1 amp 2 3 amp 4 2 amp 3 50 Progeny Vantage Panoramic X ray System 3 Troubleshooting Resources Technical Service Manual Cable Entrance PCB 60 08018 This PCB provides the connections for external cables including Ethernet cable to the PC workstation the hand switch remote exposure switch and external touch control panel There are no test points indicators switches or jumpers on this PCB Cable Entrance PCB m T CH ca CH oo a m lt g progeny S A Midmark Company Progeny Vantage Panoramic X ray System Technical Service Manual Step Motor Controller PCB 60 08020 3 Troubleshooting Resources There are five Step Motor Controller PCBs each one acting as the motor controller for a different component The PCBs for the C arm linear drive and overhead arm are located in the overhead assembly The PCB for the collimator is located inside the tubehead and the PCB for the wands is located in the telescoping column All five PCBs have jumpers Step Motor Controller PCB g progeny A Midmark Company si 2 g ja J ef PRE call J d CR sech d Te reg ay Z 83 F s a A f i CR 2 uE s ref E s n Coe E rere C th air
96. remaining processing systems RTC X ray sensor and touch control panel all report status to the workstation where the appropriate operations are initiated Movement and X ray control are handled by the RTC under the parameters communicated to it by the workstation The sensor performs all initial collection and processing of the image before delivering it to the workstation wherein secondary image processing is applied The touch control panel responds to input and displays messages that are mirrored on the interface on the workstation All system user settings are maintained on the workstation Mechanical and X ray calibration information are maintained on the RTC and X ray controller respectively The sensor calibration information is maintained on the workstation and on the sensor depending on the level of the calibration information high vs low The processing systems move together through the various states used to produce the device functions g progeny A Midmark Company Progeny Vantage Panoramic X ray System 2 Theory of Operations Technical Service Manual About the Components The Progeny Vantage Panoramic X ray System includes the following components Vertical Column The vertical column has two main parts the fixed section and the moving or telescoping section The fixed section contains the actuator to control up and down movement of the panoramic X ray device The telescoping section contains the positioning lase
97. rgency power switch is not actuated 3 Verify that the panoramic X ray device is connected to a reliable power source Vantage will operate equally on 120 or 230V 50 or 60 hertz 4 Power arrives on the 24V power supply 60 08060 at TB1 via the front column terminal strip The front column terminal strip and TB1 of the 24V power supply will contain line voltage and so caution must be applied to the measurement The front column terminal strip is supplied by the rear power connection located under the electrical box cover 5 Output power may be measured on the 24V power supply 60 08060 at TB 2 The red and white conductors carry 24 vdc while the return will be found on black and green 6 24 vdc is carried to the RTC 60 08008 and arrives at J22 of that board The RTC steps up the voltage to 48 vdc where it is placed on the output connector designated as PoE 48 vdc may be measured on the copper and silver wires 7 48 vdc arrives on the PoE Switch 60 08063 at J1 Power to this board will be apparent from the series of illuminated LEDs on the board 8 The PoE Switch provides the touch control panel 60 A2017 and sensor with power and signals The CAT 5 cables from the touch control panel and sensor must be connected to any of the four left hand Ethernet ports Power demonstrated at the PoE switch but not arriving at the touch control panel would necessitate substitution with a Cat 5 cable or the touch control panel
98. ross pins 3 and 5 while actuating the optical sensor 7 Actual motor drive ability may be tested from the touch control panel Service screen On the Service screen select the column and perform the Service Column task This test directly signals the Motor Controller PCB and subsequently the motor 8 Failure at this stage requires the verification of the output voltage from the Motor Controller PCB to the motor This will be found at connector J5 at pins 5 and 6 and is 24 vdc NOTE Two connectors are present on J5 The connector involved here is a four pin connector with two wires present in the 3 and 4 position 9 Switchable voltage at this point indicates a problem directly with the motor No voltage presence requires the replacement of the Motor Controller PCB 10 In one particular case both opto switches may be blocked and motion will not occur This will happen when the column is in the full down position In this case on the touch control panel Service screen select the column and select the Service Column task Then use the positioning controls to move the column up 11 It is also possible that debris may have blocked one or both sensors Make sure that the sensors are not blocked by debris or damaged Telescoping Column does not Drive Down g progeny A Midmark Company Normal vertical drive operation is a sequence of events Once the appropriate drive switch is pressed the column movement will begin af
99. rs Optical sensors in the telescoping section define the maximum and minimum extension of the column The column is comprised of two extrusions connected by bearings and a linear actuator The bearings are adjustable to align the extrusions to each other and to minimize slop The linear actuator is a gear driven screw with integral brake The column actuated by a push button control panel located on the side of the patient positioning table moves at three progressively faster speeds with a smooth transition between speeds Vertical Column Patient Positioning Table The patient positioning table guides and supports the patient s head during acquisition of panoramic X ray images by means of the chin rest bite guide and positioning wands Correct and repeatable patient positioning is essential to producing a clinical quality image Patient positioning is accomplished by the telescoping column the temple wands and the reference lasers All of these subsystems are actuated by a push button control panel located on the side of the patient positioning table g progeny k A Midmark Company Progeny Vantage Panoramic X ray System 2 Theory of Operations Technical Service Manual Workstation The temple wands are located on either side of the chinrest bite piece assembly The wands use a spring to close against the patient s head and a motor to open The maximum opening is controlled by an optical sensor mounted inside the po
100. s may occur due to operator error or machine malfunction Contact Progeny Technical Support with any questions Perform complete panoramic trial exposures Absence of error messages demonstrates proper generator operation Verify alignment between x ray source and image receptor Perform a trial examination on the test phantom Evaluate the outcome of this trial exam Sufficient contrast sharpness and penetration must be evident in the image Perform a trial examination on the test phantom Evaluate the outcome of this trial exam The focal trough must be located in the predicted position The User manual should remain in the possession of the primary system operator Replacement copies are available through Progeny Technical Support Make sure the imaging software is running and available 103 Appendix A Touch Control Panel Non Service Menus In this Chapter e Acquisition Setup Screen e Options Screen e Recall Last Image e Sensor Information Screen e kV and mA Properties Screen e Touch Calibration Screen e Profile Properties Screen Acquisition Setup Screen The Acquisition Setup screen is the principal screen used to acquire an image At the upper left corner is the patient name and dental office The other information on this screen the technique factors is the information you customize for each patient s X ray The technique factors define the intensity and duration of the X ray Technique factors includ
101. s on test points e Make sure each test lead is touching one test point only e Do not short two test points together or short a test point to any other metal part e When replacing a PCB or component power down the Vantage device before attempting any service and wait at least 30 seconds before continuing Troubleshooting with Printed Circuit Boards g progeny A Midmark Company This troubleshooting section presents detail on each PCB The PCBs are presented in the order used in the Vantage Device PCBs table in the preceding section For each PCB the section contains e Adiagram e Location of test points indicator lights jumpers and switches used for maintenance or troubleshooting e Test point function measuring technique reference expected value and what to do if out of range e Indicator light name and or designator color purpose normal status and notes 39 Progeny Vantage Panoramic X ray System 3 Troubleshooting Resources Technical Service Manual Overhead Interconnect PCB 60 08016 This PCB is the point of connection for the cables in the Overhead Arm assembly The connections include the 24V and RS232 for the Step Motor Controller PCBs in the overhead arm assembly 120V AC exposure signal serial communications for the X ray Power Supply PCB and Ethernet connection for the sensor The PCB has one test point J7 housing terminals with wires for testing Line and Neutral Overhead Interconne
102. screen To Access the Message Center from the Options Screen 1 On the Acquisition Setup screen tap Options to display the Options screen Options Screen cick RE Language English Audio Level J Recall Last Image Touch Calibration kV and mA Properties Profile Properties Message Center System Center 2 Tap the Message Center button g progeny A Midmark Company Progeny Vantage Panoramic X ray System 3 Troubleshooting Resources Technical Service Manual To Access the Message Center from the SAFE or OFFLINE Screens The SAFE and OFFLINE screens are not directly accessible The SAFE screen is transitional and appears when the Vantage system is trying to recover The OFFLINE screen appears when the touch control panel is disconnected from the computer workstation On the SAFE screen tap the Message Center icon to display the Message Center screen SAFE Screen Progeny Vantage Message Center icon DEMO OPTIONS d On the OFFLINE screen tap the Message Center icon to display the Message Center screen OFFLINE Screen e Progeny Vantage Fa E Message Center icon Ce OFFLINE a e gt DEMO e a G e OPTIONS MEE g progeny A Midmark Company Progeny Vantage Panoramic X ray System 3 Troubleshooting Resources Technical Service Manual To Access the Message Center from a Message Screen On the message screen tap the Mess
103. sembly 60 2030 and fasteners Replace if necessary 2 Perform C arm Alignment as described in Chapter 7 on page 88 Overhead Arm does not Drive 1 The overhead arm is powered from the RTC 60 08008 by way of the Column to Overhead Cable 60 08040 which provides 24 vdc to the Overhead Interconnect board 60 08016 at the connector J13 This same voltage should also appear at J1 J5 J9 and J14 2 If 24 vdc is not measured on the Overhead Interconnect J13 begin by proving the panoramic X ray device is connected to a reliable power source Vantage will operate equally on 120 or 230 volts 50 or 60 hertz 3 Incoming power arrives on the 24 volt Power Supply 60 08060 at TB1 via the front column terminal strip The front column terminal strip and TB1 of the 24 volt power supply will contain line voltage and so caution must be applied to the measurement The front column terminal strip is supplied by the rear power connection located under the electrical box cover 4 Output power may be measured on the 24 volt Power Supply 60 08060 at TB 2 The red and white conductors carry 24 vdc while the return will be found on black and green 5 24 vdc is carried to the RTC 60 08008 and arrives at J22 of the board 6 Returning to the Overhead Interconnect board if 24 vdc is present at J5 the power will be transferred to the Step Motor Controller Overhead Arm board 60 08020 by way of the Swing Drive Cable 60 08036 67 g pro
104. sitioning platform At any point the wands can be manually opened further against the spring Patient Positioning Table The workstation is a PC with x86 processor and Windows operating system An additional network interface card is installed for the fixed network used to communicate with the Vantage device Vantage operating software comes installed on the workstation as do the sensor calibration files Overhead Assembly g progeny A Midmark Company The overhead assembly consists of an overhead swing arm and C arm The overhead arm supports the C arm which rotates The C arm includes the tubehead and the removable sensor The tubehead produces the X ray beam and the sensor is a digital image receptor Overhead Arm Y axis For the lateral Y axis motion the overhead arm pivots about bearings located in the mounting casting fastened at the top of the column Its motion is produced by a ball screw drive one end of which is connected to the mounting casting and the other end to the overhead arm itself The step motor is at the column end Both mechanical connections of the drive assembly are through ball bearing assemblies An optical sensor on the mounting casting engages a flag on the overhead arm to define a home reference for the system Motion is monitored by a potentiometer connected to the ball bearings at the column end of the drive assembly To define the zero position for the system a hole in the swing arm is
105. table Sensor Tubehead Collimator The tubehead contains a high frequency DC X ray source that uses a Toshiba stationary anode X ray tube The X ray control power printed circuit board PCB assembly controls and monitors the operation of the tubehead The operation of this PCB assembly is governed by the RTC Power for the PCB assembly is derived from line current Mounted on the output port of the X ray tubehead is the collimator The collimator is a 2 axis motorized beam limiter whose operation is also governed by the RTC Tubehead V a X ray Power Supply PCB Tubehead g progeny A Midmark Company Progeny Vantage Panoramic X ray System 2 Theory of Operations Technical Service Manual Touch Control Panel The touch control panel mounted on the fixed column section under the patient positioning table acts as the user interface for the device The touch control panel controls are mirrored on the workstation The touch control panel communicates solely with the workstation via an Ethernet connection The touch control panel is powered through the Ethernet connection from the PoE switch located below the patient positioning table The touch control panel is a stand alone computer and does not need to be mounted on the Vantage A second Ethernet port located under the power cover on the back of the unit allows for the remote mounting and connection of the touch control panel Touch Control Panel P cl Touch
106. te 1 The Linear Drive is powered from the RTC 60 08008 by way of the Column to Overhead Cable 60 08040 which provides 24 vdc to the Overhead Interconnect board 60 08016 at the connector J13 This same voltage should also appear at J1 J5 J9 and J14 2 If 24 vdc is not measured on the Overhead Interconnect J13 begin by proving the panoramic X ray device is connected to a reliable power source Vantage will operate equally on 120 or 230 volts 50 or 60 hertz 3 Incoming power arrives on the 24 volt Power Supply 60 08060 at TB1 via the front column terminal strip The front column terminal strip and TB1 of the 24 volt power supply will contain line voltage and so caution must be applied to the measurement The front column terminal strip is supplied by the rear power connection located under the Electrical Box Cover 4 Output power may be measured on the 24 volt Power Supply 60 08060 at TB 2 The red and white conductors carry 24 vdc while the return will be found on black and green 5 24 vdc is carried to the RTC 60 08008 and arrives at J22 of the board 6 Returning to the Overhead Interconnect board if 24 vdc is present at J5 the power will be transferred to the Step Motor Controller Linear Drive board 60 08020 by way of the Linear Drive Cable 60 08037 7 24 vdc is measured at J4 of the Step Motor Controller Linear Drive board on pins 1 and 2 Bi directional motor drive is also a part of J4 Output signals
107. tenance functions and Vantage components that can be accessed from the Service screen The Service screen is password protected Only the service technician and support personnel should access it g progeny S A Midmark Company Progeny Vantage Panoramic X ray System 6 Overview of Service Tasks Technical Service Manual Opening and Using the Service Screen The home screen on the touch control panel is the Acquisition Setup screen The Acquisition Setup screen provides access to the Service screen The procedure below explains how to access the Service screen from the Acquisition Setup screen Acquisition Setup Screen PAN Standard 5t Exposure 9 6s Est Dose 00 0mGy Opening the Service Screen 1 On the Acquisition Setup screen tap the Options button Options Screen ou RE Audio Level f g progeny 7 A Midmark Company Progeny Vantage Panoramic X ray System 6 Overview of Service Tasks Technical Service Manual 2 Onthe Options screen tap the Service icon image of panoramic X ray device with wrench Service Password Screen Service Password et os oe ABC DEF FTA E P GHI JKL MNO Let alleng mo PQRS TUV WXYZ CLEAR 0 OK Frans CANCEL 3 Onthe Service Password screen enter the password 77469 and tap the OK button The Service screen appears if the correct password was entered Service Screen 83 g progeny A Midmark Company Progeny Vant
108. ter a short delay period Movement begins very slowly and then the speed gradually increases 1 Instead of normal operation after the switch is pressed three short beeps are enunciated the RTC will not be able to command column movement This indicates a possible short in one of the positioning controls or in the exposure switch 2 Column movement has boundaries An optical limit switch once interrupted will no longer allow movement in the selected direction Verify the limit of movement has not been reached by selecting the movement switch for the opposite direction 3 Inspect the condition of the optical limit switch cable and connector which leads to the Position Sensor Interconnect board 60 08061 Signals from the Lower Limit Switch 60 08073 arrive at J6 of the Position Sensor Interconnect 4 Onatemporary basis it is permissible to swap the limit switch inputs to the Position Sensor Interconnect board in an effort to demonstrate the cause of the problem to be sensor related If so the input cables must be returned to the original locations after the test in order to prevent mechanical damage 64 Progeny Vantage Panoramic X ray System 4 Troubleshooting Procedures Technical Service Manual 5 10 11 Actual monitoring of the optical limit switch occurs on the Motor Controller PCB 60 08021 The board requires 24 vdc originating from the RTC 60 08008 The voltage arrives on the Motor Controller PCB at J4 pins
109. then the program will automatically go to verify alignment 16 Make an exposure when message box says to 17 When successful select finish 18 Remove the beam alignment fixture 98 13 Wands In this Chapter e Set Wand Open Position Set Wand Open Position 1 Install wands on positioning platform shafts making sure the keying features align 2 Press the positioning control until the wands are at their furthermost apart position 3 Measure the distance between the wand tips 4 Ifthe distance is not equal to 150mm 6in loosen the screws holding the opto sensor Slide the opto sensor in the appropriate direction 5 Tighten the opto sensor screws and press the positioning control until the wands are at their furthermost apart position 6 Repeat from step 3 until the wand tip distance is 150mm 6in 7 Turn onthe lasers Place a ruler across the tops of the wands The mid Sagittal laser should be equidistant from each wand within 1mm 8 Ifthe mid Sagittal laser is not equidistant then bend the link wand down to adjust the table position 9 Reassemble the patient positioning table cover 99 g progeny A Midmark Company 14 Patient Positioning Table In this Chapter e Patient Positioning Table Alignment Patient Positioning Table Alignment 1 Mount the tubehead alignment laser from the service kit on the tubehead in place of the collimator as shown in the picture below 7 1 On the Service
110. uch control panel and the active workstation 1 Verify the Pan Server application program is selected and active on the workstation 2 Initial start up of the panoramic X ray device and the workstation requires about one minute to synchronize A red X on the workstation Pan Server screen and on the touch control panel demonstrates this condition If after this waiting period the synchronization has not occurred proceed to the next step 3 Verify the condition of the CAT 5 cable connected between the Electrical Box located at the top of the vertical column fixed section and the workstation CPU 4 The CAT 5 cable must be connected from either Ethernet connector on the column to the bottom network card of the workstation CPU This particular network card is necessary and dedicated for this purpose The other network card is for network applications only and will not interface with the panoramic X ray device 5 Proper network communication within the workstation may be realized by observing the green and amber LEDs on the panoramic X ray device network card Illumination indicates functionality 6 Communication transmits from the workstation to the PoE Switch 60 08063 This board contains several LEDs Illumination and flashing LEDs indicate functionality If all LEDs are extinguished follow the steps outlined in g progeny A Midmark Company 60 Progeny Vantage Panoramic X ray System 4 Troubleshooting Procedures
111. us indicator displays Ready in green the Vantage System is ready for imaging When Ready is gray the Vantage System is in the exit position When Ready is yellow the Vantage System is in the entry position When Ready is red the system is in an unknown position as at initial power up and moving to find the home position When a flashing Wait appears the Vantage System is in motion When Safe appears the Vantage System is busy checking components and is in transition to another screen This state is temporary If it lasts more than 5 minutes restart the Vantage System When Offline appears the Vantage System is not connected to the workstation As delivered the touch control panel comes with default settings for images and is completely ready to use The Options screen is used to change any of the default settings or configure differently the behavior of the touch control panel For example you can use the Options screen to set the peak kiloVolt kV and milliAmpere mA values for each patient size The Options screen is accessed through the Options button on the Acquisition Setup screen g progeny A Midmark Company 107 Progeny Vantage Panoramic X ray System Appendix A Technical Service Manual Touch Control Panel Non Service Menus Options Screen cick Language Audio Level Recall Last Image Touch Calibration kV and mA Properties Profile Properties Message Center System Center The follow

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