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Repair Manual - Z

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1. 2 4 2 Removing The Console amp The Touchpad Subassembly 4 4 Removing The DOOR SWilch eu AA dated ias ee easels Ran e 4 6 Removing The Thermal Fuse Thermistor Drive Motor 8 Belt Switch 4 7 Removing The Heater High Limit Thermostat amp Thermal 4 10 Removing The Belt Drum amp Rollers ccccccceccccccceeccceeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeaaaeaaaaeaaaaaaaaaaaaaaaaaaes 4 11 Removing The Drum Light Socket icon n 4 14 Removing The Moisture Sensor i fected cet 4 15 COMPONENT TESTING A a en a 5 1 Making Electrical ests ici A aia 5 1 Drive EVE HA AE AAA cna alien eens 5 2 Heater EE 5 3 Thermal E T 5 4 Bu IE 5 5 Thermal Cutoff Electric Dryers liado 5 6 Gas Valve Gas Dryers Only 2 taie ee 5 7 MOISTUTE SensOt tees Whee Ai Addie era ve ave ul rev s Aili de a cadre pue tu edu eus Moa Vy E en 5 8 Console Pushbuttons indie ii 5 8 DOO SWITCH ti A A A A tods 5 10 DIAGNOSIS AND TROUBLESHOOTING 2 0 0 42222 6 1 DANOS p ee M 6 1 Display Fault Error CodeS oe e tenido as ie pede sosta tee ek Dope tl actu deret va
2. 6 1 Diagnostic StS id 6 1 Keypad f pe TD a se sl 6 2 EI ON 6 2 Tr bleshootiNg Gulden a ee ee 6 3 WIRING DIAGRAMS anticaspa datos tirados dolio 7 1 NOTES GENERAL IMPORTANT SAFETY INFORMATION Your safety and the safety of others is very important Important safety messages have been pro vided in this Job Aid Always read and obey all safety messages This is the safety alert symbol This symbol alerts you to haz ards that can kill or hurt you and others All safety messages will be preceded by the safety alert symbol and the word WARNING All safety messages will identify the hazard tell you how to reduce the chance of injury and tell you what can happen if the instructions are not followed A WARNING ELECTRICAL SHOCK HAZARD Disconnect power before servicing Replace all panels before operating Failure to do so could result in death or electrical shock AWARNING FIRE HAZARD Disconnect gas supply before servicing Replace all panels before operating Failure to do so could result in death or electrical shock ELECTROSTATIC DISCHARGE ESD SENSITIVE ELECTRONICS ESD problems are present everywhere ESD may damage or weaken the electronic control assembly The new control assembly may ap pear to work well after repair is finished but failure may occur at a later date due to ESD stress e Use an a
3. Lint Filter Screen Lint Duct Bracket amp Screw 5 Remove the two hex head screws from the lint duct and remove the duct 6 To remove the thermal fuse or ther 3 Remove the two hex head screws from mistor the bottom flange of the toe panel Pull the a Remove the two wires from the termi panel out at the bottom pull down and nals remove the panel b Remove the two hex head screws Thermal Fuse 4 2 Screws Thermistor 2 Screws Toe Panel E SSS Toe Panel Screws _____ 7 Toremove the drive motor a Remove the wires from the thermal fuse and thermistor terminals see the photo at the bottom of the previous page b Remove the two hex head screws from the blower cover see the previous page and remove the cover c Reach around to the back of the drive motor and attach a 7 8 open end wrench over the hex end of the motor shaft and a ratchet with a 1 2 drive on the blower wheel hub d Turn the blower wheel clockwise shown by the REMOVE arrow that is em bossed on the front of the wheel and remove the wheel from the motor shaft 7 8 Open End Wrench Ratchet w 1 2 Drive Blower Wheel 4 8 e Remove the three hex head screws from the blower housing and remove it Housing Screw 1 of 3 Blower Housing f Reach around behind the drive motor and push the idler wheel arm to the left then remove the tension and remove the belt from the idler pu
4. If the dryer seems to operate normally re move the exhaust vent and start the dryer Select the desired temperature cycle to be tested and select 20 minutes of Timed Dry heat using the More Time or Less Time pushbuttons Hold a glass bulb thermometer capable of reading from 32 C to 82 C 90 to 180 F in the center of the exhaust outlet Mea sure the exhaust temperatures with the heater on and off The correct exhaust tem peratures for the various settings are shown in the following chart TEMPERATURE HEAT TURNS HEAT TURNS SETTING OFF ON len 68 C 6 155 F 4109 MEDIUM 66 C 46 HIGH 150 F 10 MEDIUM 140 F 10 p 52 046 125 F 10 9 6 8 10 15 F below the heat turn off temperature 41 C 43 105 F 5 EXTRA LOW If the exhaust temperature is not within the specified limits check the resistance of the thermistor as shown in the following chart If the resistance is okay replace the ma chine control electronics board THERMISTOR RESISTANCE TEMP RESISTANCE 1 oC F 0 50 6 60 1 70 80 90 8 100 TEMP RESISTANCE F Q 5 3 9 2 7 4 5 7 THERMAL CUTOFF ELECTRIC DRYERS ONLY Refer to page 4 10 for the procedure for ser vicing the thermal cutoff The thermal cutoff is a non resettable device The cutoff temperature is 178 C 352 If the dryer does not heat and there is 240
5. 7 6 m following kit 27 ft 8 2 m 23 ft 7 0 m 279818 white Contact your local dealer Failure to follow these instructions can result in death fire electrical shock or serious injury The dryer can be converted to exhaust out the right or left sides or through the bottom LEVELING THE DRYER Make sure that the floor is level with a maxi mum slope of 1 2 5 cm under the entire dryer If the slope is greater than that stated install the Extended Dryer Feet Kit 279810 If the dryer is not level the clothes may not tumble properly and the automatic cycles may not operate properly 4 Leveling Legs supplied in parts package NOTE Do not use the leveling legs if the dryer will be installed on a pedestal 2 10 REVERSING THE DOOR SWING NOTE Keep the original handle filler and hinge Door Reversal Kit Key Description hinge cover are provided in the door reversing 1 Handle Filler kit that will be installed in a later step A cover in case you decide to return the door to Y il its original position A new handle filler and 2 Hinge Cover 2 3 3 Door Handle REMOVE THE DOOR LOOSEN THE DOOR TRIM 1 Open the dryer door 1 Place a towel or a soft cloth on top of the 2 Loosen the top keyhole screw then re dryer or work space to protect the door move the other four hinge screws surface 2 Loosen the plastic trim 1 above and below the handle filler 2 3 Caref
6. 9 Removethe two bottom front panel screws Bottom Front Panel Screws Disconnect the 3 wire moisture sensor connector from the main harness connec tor AAA E HA Continued the next page Moisture Sensor Connector 4 11 10 To remove the belt and drum c Lift the drum and remove it from the unit a Grasp the sides lift and pull the front panel forward so that the top screws are free of the keyhole slots Lower the panel so that the drum sits on the com ponents inside the cabinet and slide the front panel and rollers away from the drum Keyhole Slot REASSEMBLY NOTE Use the following illus tration as a guide when installing a new belt Drive Motor Pulley 4 12 DRUM INSTALLATION NOTE Be sure to po 11 To remove a roller sition the drum with the clip toward the front a Pry the sides of the triangular ring out when you reinstall it of the groove in the roller support with a small screwdriver Triangular Ring Position Clip ur Towards Front b Slide the roller off the roller support Roller Support 7 Install Drum c Use a 9 16 socket or open end NOTE There are two rollers on the front panel wrench and remove the hex nut and and two on the rear panel as shown below flat washer from the roller support and remove the support NOTE If you are replacing the roller support remove the other triangular ring from
7. Cycle Touch Up Use this cycle to remove wrinkles from items such as clothes packed in a suitcase or items wrinkled from being left in the dryer too long Quick Dry Use this cycle for drying small loads or loads that need a short drying time ADDITIONAL FEATURES Wrinkle Shield Feature On Wrinkle Shield Prevents wrinkles that form when the dryer is not unloaded immediately at the end of acycle Press the Wrinkle Shield feature to get up to 2 hours of heat free periodic tumbling at the end of a cycle Stop at any time by pressing the Wrinkle Shield feature button or by opening the dryer door For the Casual Cycle the Wrinkle Shield feature is presetto On The other Automatic Cycles will retain the Wrinkle Shield feature setting NOTE If you do not select the Wrinkle Shield feature the dryer stops after cool down Temperature Use the Temperature settings to select tem peratures for the Manual Cycles Press the Temperature button until the desired tempera ture setting is indicated on the display Tem perature settings cannot be used with the Au tomatic Cycles e High Medium Low o Extra Low e Air Only Temperature Manual Cycles only Air Only Use for items that require drying without heat such as rubber plastic and heat sensitive fab rics NOTE The Air Only feature will not oper ate with Automatic Cycles End of Cycle Signal The End of Cycle Signal produces an audible sound w
8. Do notinstall the feetthat came with a new and securely tighten all four pedestal dryer Screws Dryer Bottom 9 Tipthe dryer and pedestal assembly back to the upright position and remove the protective cardboard 10 Position the dryer close to its final location 11 If the dryer is still in its packaging follow the instructions on the packaging and re move it 12 Follow the Installation Instructions that were supplied with the dryer and finish installing or reinstalling it Install Screws 2 14 13 Place a spirit level on the top of the pedes 15 Pullboth drawer slides outand reassemble tal Use a 1 4 6 4 mm hex head ratchet the drawer to the drawer slides with the or open end wrench and adjust the four two phillips screws feet to level the dryer from side to side and front to back 16 Install the dividers and close the drawer When the dryer is level use a 9 16 14 3 mm open end wrench to securely tighten all four feet locknuts against the pedestal The locknuts must be tightened locknut 2 15 OPTIONAL STACK KIT 8519492 An optional stack kit will be made available to The kit parts will be attached to the washer so mount the dryer on top of the matching Duet that the dryer can be mounted on top Use the washer The Kit contains the following instructions that are provided with the kit to Qty Description Part Number install the parts 2 Spacer Pad 8519491 2 Mounting Brac
9. ELECTRICAL CONNECTION If using a power supply cord the cord must be U L listed or CSA certified 120 240 volt minimum 30 amp Type SRD or SRDT Atleast 4 ft 122 cm long The wires that connect to the dryer must end in ring terminals or spade terminals with up turned ends If the outlet looks like this 4 Wire Receptacle 14 30R Choose a 4 wire power supply cord with ring or spade terminals and a UL approved strain relief The 4 wire power supply cord must have 4 10 gauge solid copper wires and match a 4 wire receptacle NEMA type 14 30R The fourth wire ground conductor must be identified with a green cover and the neutral conductor by a white cover If the outlet looks like this 4 i NES 3 Wire Receptacle 10 30R D Choose a 3 wire power supply cord with ring or spade terminals and a UL approved strain relief The 3 wire power supply cord must have three 10 copper wires and match a 3 wire receptacle NEMA type 10 30R If connecting by direct wire The power supply cable must match power supply 4 wire or 3 wire and be Flexible armored or nonmetallic sheathed copper cable with ground wire All current carrying wires must be insulated 10 gauge solid copper wire do not use aluminum At least 4 ft 122 cm long All wire connections are be made to the termi nal block located on the rear of the appliance The terminal block and its co
10. TO IDENTIFY YOU AS AN AUTHORIZED SERVICER FOR LITERATURE ORDERS PHONE 1 800 851 4605 IN CANADA FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL 1 800 461 5681 FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER S HOME CALL THE TECHNICAL ASSISTANCE LINE 1 800 488 4791 HAVE YOUR STORE NUMBER READY TO IDENTIFY YOU AS AN AUTHORIZED SERVICER CORPORATION
11. VAC to the dryer perform the following test High Limit Thermostat 1 Disconnect the electrical power to the E dryer 2 Set the ohmmeter to the R X 1 scale 3 Disconnect the wires from the thermal cut off 4 Touch the ohmmeter test leads to the ther mal cutoff terminals The ohmmeter should indicate continuity 0 2 If the meter indi Heater Terminals cates an open circuit infinite replace both the thermal cutoff and the high limit ther mostat In addition check for a failed heater element or a blocked or improper exhaust system GAS VALVE GAS DRYERS ONLY 1 Disconnect the electrical power to the dryer 2 Set ohmmeter to the R X 1 scale 3 Disconnect the wires from the gas valve terminals 4 Touch the ohmmeter test leads to the ter minal numbers shown in the chart If the resistance readings are not within the lim its specified in the chart replace the gas valve IMPORTANT Make sure to loop the wire har ness back through the strain relief after test ing TERMINALS RESISTANCE 13650 5600 25 12200 50 MOISTURE SENSOR Refer to page 4 15 for the procedure for ser vicing the moisture sensor Perform this test ifthe dryer shuts off too soon when set to an automatic cycle 1 Setthe dryer to the Diagnostic Test Mode refer to the procedure on page 6 1 Open the dryer door Place a finger across the two metal sen sor strips on the lint scre
12. indicate the estimated or actual time remaining in a cycle CYCLE DESCRIPTIONS Heavy Duty Normal Ed Casual Delicate Timed Dry Super Touch Up Delicate Quick Dry Automatic Cycles Manual Cycles Automatic Cycles The Automatic Cycles allow the user to match a cycle to the type of load to be dried A sensor detects the moisture in the clothes and auto matically adjusts the drying time for optimal drying Heavy Duty Uses high heat for heavy fabrics such as cotton towels or bedspreads Normal Uses medium heat for drying sturdy fabrics such as work clothes Casual Uses medium heat for no iron fabrics such as sport shirts casual business clothes and per manent press Delicate Uses low heat for drying synthetic fabrics washable knit fabrics and no iron finishes Super Delicate Uses extra low heat for drying items such as lingerie exercise wear or sheer curtains 3 4 Heavy Duty Normal Delicate Timed Dry Super Touch Up Delicate Quick Dry Automatic Cycles Manual Cycles Manual Cycles The Manual Cycles allow the user to select a specific amount of drying time and a drying temperature When a Manual Cycle is se lected the Estimated Time Remaining display shows the actual time remaining in the cycle The actual time in the cycle can be changed by pressing More Time or Less Time Timed Dry Use this cycle to extend drying time when items are still damp after an Automatic
13. the support Front Panel inside Rear Panel inside e EN Roller Support 9 16 Nut amp Flat Washer Triangular Ring Front Rollers Rear Rollers 4 13 REMOVING THE DRUM LIGHT SOCKET NOTE Sharp edges may be present 6 Disconnect the wire connectors from the 1 Turn off the gas to the dryer and discon light socket terminals nect the electrical power 2 Open the dryer door 3 Remove the screw from the drum light lens and remove the lens Drum Light Lens Wire Connectors Light Socket 7 Squeeze the locking arms and remove the 4 Remove the bulb from the drum light dramdightheldele socket 5 Remove the screw from the drum light holder and pull it forward so you can access the wires Squeeze Arms Drum Light Holder Screw 4 14 REMOVING THE MOISTURE SENSOR NOTE Sharp edges may be present 4 Remove the three inside screws from the 1 Turn off the gas to the dryer and discon outlet grille nect the electrical power Outlet Grille Screw Screw 2 Open the dryer door and remove the lint filter screen 3 Remove the two front screws from the outlet grille AAA Lint Filter Y CLEAN BEFORE EACH LOAD Moisture Sensor Screw 5 Pull the moisture sensor away from the en dryer and disconnect the black and yel low red wires from the moisture sensor strips Outlet Grille Screws 4 15 NOTE
14. the thermal fuse opens 91 C 196 F power to the valve is turned off A centrifugal switch on the motor also opens the heater circuit Once the thermal fuse has opened it will not reset and must be replaced Check for a failed thermistor or a shorted heater element elec tric dryers only Thermal Fuse 91 C 196 F Blower 35 Housing Disconnect the electrical power to the dryer 2 Set ohmmeter to the R X 1 scale 3 Disconnect the wires from the thermal fuse 4 Touch the ohmmeter test leads to the ther mal fuse terminals The ohmmeter should indicate continuity 0 Q If the meter indi cates an open circuit infinite replace the thermal fuse THERMISTOR Refer to page 4 7 for the procedure for servic ing the thermistor The thermistor monitors the exhaust temper ature and cycles the high limit thermostat on and off to maintain the desired temperature 1 Turn the dryer off but keep the electrical supply connected Make sure that the dryer is empty and that the lint screen is clean Close the dryer door Select Heavy Duty Timed Dry More Time or Less Time End of Cycle Signal Louder and Start If error codes E1 or E2 flash on the dis play after 1 minute and the dryer turns off the thermistor or the wire harness is ei ther shorted or open Check the wire con nections at the thermistor or the machine control electronics board If wiring checks okay replace the thermistor
15. will continue from where the cycle was interrupted if you close the door and press Start within 5 minutes If the cycle is interrupted for more than 5 minutes the dryer will shut off Select the new cycle settings before restarting the dryer CONTROL LOCKED This feature allows you to lock your settings to prevent unintended use of the dryer You can also use this feature to prevent unintended cycle changes during dryer operation To enable the Control Locked feature Press and hold the End Of Cycle Signal button for 3 seconds The control is locked when a single beep is heard and the Control Locked status light is on When the dryer is off it is not necessary to press the Control On button before activat ing the Control Locked feature To unlock the Control Locked feature Press and hold the End Of Cycle Signal button for 3 seconds to turn this feature off NOTE When the dryer is running and Control Locked is on the dryer can be stopped by pressing the Pause Cancel button but cannot be restarted until the control is unlocked STATUS LIGHTS The Status indicator lights show the progress of the dryer Each of the lights indicate as follows Status e Sensing e Wet e Damp e Cool Down e Cycle Complete e Wrinkle Shield e Control Locked Sensing When the dryer is first turned on the Sensing light glows until a wet item is detected In an Automatic Cycle if a wet item has not been detected within 1
16. 0 minutes the Sens ing light will turn off and the dryer will shut down In a Manual Cycle if a wet item is not detected after 10 minutes the Wet light turns on and the selected cycle continues Wet The Wet light will turn on when a wet item has been detected in the dryer The Wet light will remain on until The damp dry point is reached in an Auto matic Cycle The dryer enters the cool down period in a Manual Cycle Damp The Damp light indicates that the load has reached a damp dry level NOTE The Damp light is not used with Manual Cycles Cool Down The Cool Down light glows during the cool down part of the cycle Laundry is cooling down for ease in handling Cycle Complete This light glows when a drying cycle is finished Ifthe Wrinkle Shield feature has been selected the Wrinkle Shield feature indicator light will also be on The Cycle Complete light turns off 1 hour after the end of a drying cycle including the Wrinkle Shield cycle of 2 hours when Pause Cancel is pressed or when the door is opened Wrinkle Shield Feature The Wrinkle Shield feature light glows when this option is selected This indicator stays on with the Cycle Complete light Control Locked The Control Locked light glows when this op tion is enabled Indicator Lights Other indicator lights on the control panel show Cycle Temperature and End Of Cycle Signal settings that are selected The time display will
17. 00036 SERIAL NUMBER CTL 10001 MANUFACTURING SITE MANUFACTURING SITE MARION OH TAYLOR IND MANSFIELD OH YEAR OF PRODUCTION YEAR OF PRODUCTION L 2001 L 2001 WEEK OF PRODUCTION WEEK OF PRODUCTION PRODUCT SEQUENCE NUMBER PRODUCT SEQUENCE NUMBER 1 2 MODEL 8 SERIAL NUMBER LABEL AND TECH SHEET LOCATIONS The Model Serial Number label and Tech Sheet locations are shown below Tech Sheet Location 22 wW Located Under Top Cover _ Model amp Serial Number Label Location 1 3 SPECIFICATIONS II A Genen INSTALLATION Freestone x 3 PEDESTAL 3x A CAPACITY eu 0 AUTOCYCLETERMNATION _ ______ ENHANCED EH Fuzzy ogi X x x seNsioNcoNTROL nanona EEE BEE rovs ONERTED ORY RAG x ELECTRIC DEPTH DOOR OPEN PRODUCT WEIGHT WARRANTY WARRANTY FULL ONE YEAR WARRANTY ON MECHANICAL AND ELECTRICAL PARTS For one year from the date of purchase Whirlpool will pay for replacement parts and repair labor for mechanical or electrical parts to correct defects in materials or workmanship Whirlpool will perform necessary adjust ments Service must be provided by a Whirlpool Service Department in Canada or an authorized agent NOTE Exhausting this dryer with a plastic vent can void this warranty See the Installation Instructions for the exhaust requirements fo
18. 30 ampere circuit fused on both sides ofthe line Atime delay fuse or circuit breaker is recommended Connect the wiring to an individual branch circuit Do not use an extension cord If codes permit and a separate ground wire is used it is recommended that a qualified electrician determine that the ground path is adequate GROUNDING INSTRUCTIONS A WARNING ELECTRICAL SHOCK HAZARD Check with a qualified electrician if you are in doubt as to whether the appliance is properly grounded Do not modify the power supply cord plug If it will not fit the outlet have a proper outlet installed by a qualified electrician Improper connection of the equipment grounding conductor can result in a risk of electrical shock For a grounded cord connected dryer This dryer must be grounded In the event of malfunction or breakdown grounding will re duce the risk of electric shock by providing a path of least resistance for electric current This dryer uses a cord having an equipment grounding conductor and a grounding plug The plug must be plugged into an appropriate outlet that is properly installed and ground ed in accordance with all local codes and or dinances For a permanently connected dryer This dryer must be connected to a grounded metal permanent wiring system or an equip ment grounding conductor must be run with the circuit conductors and connected to the equipment grounding terminal or lead on the dryer
19. External ground connector Green or bare copper wire of power supply cord 3 4 1 9 cm UL listed strain relief Center silver terminal block screw Neutral grounding wire green yellow Neutral wire white gt gt mmo Connect the ends of the remaining power supply wires to the left and right terminal block screws Check the wire connections and make sure that they are all tight Tighten the strain relief clamp screws Insert the tab of the terminal block cover into the slot of the dryer rear panel and secure the cover with its mounting screw 4 WIRE DIRECT CONNECTION 1 Strip 5 12 7cm of outer covering from the end of the cable Cut 1 1 2 3 8 cm from the 3 insulated wires Do not cut the bare ground wire Strip 1 2 5 cm of insulation from the ends of the three wires Twist the loose wire strands together on each wire and form a hook in the bare wire ends y 2 5 cm 57 12 7 Cm gt Remove the terminal block cover hold down screw and open the cover at the back of the dryer Remove the center terminal block screw Remove the appliance ground wire green with a yellow tracer from the external ground connector screw and reconnect it to the center silver terminal block screw 8 10 2 4 Connectthe ground wire green or bare of the power supply cable to the external ground conductor screw External ground connector Green or bare copper wire of power
20. OR OPEN i White N C DIAGNOSIS AND TROUBLESHOOTING DIAGNOSIS DISPLAY FAULT ERROR CODES DISPLAY DESCRIPTION EXPLANATION amp RECOMMENDED PROCEDURE Thermistor Open PF Flashes to indicate that a power failure occurred while the dryer was running Press START to continue the cycle or press STOP CANCEL to clear the display E1 flashes if the thermistor is open See Thermistor Test on page 5 5 E2 flashes if the thermistor has shorted Thermistor Shorted DIAGNOSTIC TESTS The Diagnostic Tests will test and verify all of the inputs to the machine control electronics board These tests are an overall check of the dryer electronics and the related components The tests should be run prior to making any of the troubleshooting tests ACTIVATING THE DIAGNOSTIC TEST MODE 1 Makesure thatthe dryerisin the Standby mode plugged in and all of the indicators are off Press the following control panel keypad sequence all within 5 seconds More Time Less Time More Time Less Time All indicators on the console should now be illuminated with 88 showing in the Estimated Time Remaining display if this test mode has been entered suc cessfully NOTE If the Diagnostic Test Mode entry was unsuccessful perform the following actions for specific indications Indication 1 Problem None of the indicators or dis play digits light Se
21. PORTANT Use this procedure for connect ing a direct wire or power supply cord where local codes permit to a cabinet ground con ductor to the neutral wire 1 Remove the terminal block cover hold down screw and open the cover at the back of the dryer Remove the center terminal block screw Remove the appliance ground wire green with a yellow tracer from the external ground connector screw Reconnect the ground wire and the neutral wire white or center wire of the power supply cord cable to the center silver terminal block screw Connect the ends of the remaining power supply wires to the left and right terminal block screws Check the wire connections and make sure that they are all tight Tighten the strain relief clamp screws Insert the tab of the terminal block cover into the slot of the dryer rear panel and secure the cover with its mounting screw Connect a separate copper ground wire from the external ground connector screw to an adequate ground determined by a qualified electrician 5 External ground connector Neutral grounding wire green yellow Neutral wire white or center wire Grounding path determined by a qualified electrician gom ELECTRICAL REQUIREMENTS FOR GAS DRYERS AWARNING ELECTRICAL SHOCK HAZARD Check with a qualified electrician if you are in doubt as to whether the appliance is properly grounded Do not modify the power supply
22. S 4 16 COMPONENT TESTING electrical shock Replace all panels before operating Failure to do so could result in death or A WARNING ELECTRICAL SHOCK HAZARD Disconnect power before servicing Before servicing check the following Make sure that the power cord is firmly plugged into a live circuit with the proper voltage Check for a blown household fuse or circuit breaker that has tripped Make sure that the dryer vent is properly in stalled and clear of lint or obstructions Check the connections before replacing a component Look for broken or loose wires failed terminals or wires that are not pressed into their connectors far enough Check for wire connectors that are not pressed tightly onto their terminals Voltage tests must be made with all connec tors attached Resistance tests must be made with the power cord unplugged from the outlet and with the wiring disconnected All tests should be made with a VOM volt ohmmeter or DVM digital voltmeter hav ing a sensitivity of 20 000 ohms per volt DC or greater MAKING ELECTRICAL TESTS For any additional test beyond what is covered in this Component Testing section refer to the Tech Sheet that is supplied with the product DRIVE MOTOR Refer to page 4 7 for the procedure for servic ing the drive motor 1 Disconnect the electrical power to the dryer Set the ohmmeter to the R X 1 scale Disconnect the plug from
23. TROL RED BLACK RED WHITE HIGH LIMIT THERMAL CUT OFF THERMOSTAT HEATER TCO 178 C 352 F 121 C 250 F 78 180 GAS DRYER L1 LINE BLACK T WHITE NEUTRAL N O Q DRUM LAMP 120 VOLTS BLACK DL BROWN Y 5 D2 O D WHITE D DOOR SWITCH USER INTERFACE ACTIVE OVERLAY or were ALTERNATE TECHNOLOGY E rr MOIST p P2 PYEUREDT SENSOR AS MOIST RTN 2220 WA Q CENTRIFUGAL BLK SENSOR SWITCH P23 L J Movs gt RELAY RODELRTN pP24 aM Tom 10 250 TERMINAL HEATER V TEMP 2 5 o DRIVE MOTOR TG IGR IER 0 250 TERMIN Mu HEATER RTN TEMP ATN D P2 6 BLK 10 lt 2 3 50 500 Q N C 3 VALVE O O etectronic oo O assist NO 1 CONTROL NC BLUE do VALVE gt x j i 227 ik HST HIGH LIMIT HS2 THERMAL FUSE O O FLAME THERMOSTAT 91 C 196 F 96 C 205 F 22 000 BTU HR SENSOR 7 1 NOTES 7 2 NOTES 7 3 NOTES 7 4 PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION SOURCES IN THE UNITED STATES FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL FOR WHIRLPOOL PRODUCTS 1 800 253 1301 FOR KITCHENAID PRODUCTS 1 800 422 1230 FOR ROPER PRODUCTS 1 800 447 6737 FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER S HOME CALL THE TECHNICAL ASSISTANCE LINE 1 800 253 2870 HAVE YOUR STORE NUMBER READY
24. a 4 1 1 1 1 1 Thermal Fuse Heater Or Gas Burner Thermistor NOT SHOWN J get Door Switch amp Moisture Sensor 4 1 REMOVING THE MACHINE CONTROL ELECTRONICS BOARD NOTE Sharp edges may be present 1 Turn off the gas to the dryer discon nect the electrical power Pull the dryer away from the wall far enough to access the back Remove the three hex head screws from the rear flange of the dryer s top cover NOTE The top cover screws have nylon flat washers on them Be sure to use these screws when you reinstall the top cover Top Cover Rear Flange Screws W Nylon Flat Washers Lift the rear of the top cover and slide it back so the tabs clear the catches on the bracket and remove the cover from the unit NOTE Make sure that the tabs slide under the bracket catches when you rein stall the top cover Cover Flange Tab Under Bracket Catch Slide Top Cover Back 4 2 5 Remove the three screws from the ma chine control electronics board bracket and pull the bracket away from the side of the dryer so you can access the connec tors Electronics Board Bracket 3 Screws 6 Disconnect the 3 wire connector from the main harness 7 Remove the following connectors and wires from the board 5 wire connector at P1 Red and black wires at relay K1 7 wire connector at P2 Ribbon cables at P3 and P1 Relay K1 P2 ctronics pard 1 4 Scr
25. amp screws Insert the tab of the terminal block cover into the slot of the dryer rear panel and secure the cover with its mounting screw 3 WIRE DIRECT CONNECTION IMPORTANT Use this procedure only where local codes permit connecting a cabinet ground conductor to the neutral wire 1 A Strip 3 1 2 8 9 cm of outer covering from the end of the cable Strip 1 2 5 cm of insulation from the ends of the wires NOTE If you are using a 3 wire cable with a ground wire cut the bare wire even with the outer insulation Form a hook in the bare wire ends Q5 69 Remove the terminal block cover hold down screw and open the cover at the back of the dryer Loosen or remove the center terminal block screw 6 7 moon Connect the neutral wire white or center wire of the power supply cable to the center terminal block screw External ground connector Neutral grounding wire green yellow Center silver terminal block screw Neutral wire white or center wire 3 4 1 9 cm UL listed strain relief Connect the ends of the remaining power supply wires to the left and right terminal block screws Check the wire connections and make sure that they are all tight Tighten the strain relief clamp screws Insert the tab of the terminal block cover into the slot of the dryer rear panel and secure the cover with its mounting screw OPTIONAL 3 WIRE CONNECTION IM
26. ate conversion AWARNING EXPLOSION HAZARD Use a new AGA or CSA approved gas supply line Install a shutoff valve Securely tighten all gas connections If connected to L P gas have a qualified person make sure gas pressure does not exceed 13 33 cm water column Examples of a qualified person include Licensed heating personnel Authorized gas company personnel and authorized service personnel Failure to do so can result in death explo sion or fire Your dryer must have the correct burner for the type of gas in your home Burner infor mation is located on the rating plate in the door well of your dryer If this information does notagree withthe type of gas available contact your local Whirlpool Service Center L P Gas Conversion Conversion must be made by a qualified technician No attempt shall be made to convert the appli ance from the gas specified on the model serial rating plate for use with a different gas without consulting the serving gas supplier OPTIONAL EXHAUST INFORMATION Number Of Type Of Box Or Angled 90 Turns Vent Louvered Hoods Or Elbows Hoods 7 Rigid metal 64 ft 20 m 58 ft 17 7 m Flexible metal 36 ft 11 m 28 ft 8 5 m 4 Rigid metal 54 ft 16 5 m 48 ft 14 6 m Flexible metal 31 ft 9 4 m 23 ft 7 0 m Rigid metal 44 ft 13 4 m 38 ft 11 6 m 27 ft 8 2 m 19 ft 5 8 m ELECTRICAL SHOCK HAZARD ST Cover unused exhaust holes with the 25 ft
27. cord plug If it will not fit the outlet have a proper outlet installed by a qualified electrician Improper connection of the equipment grounding conductor can result in a risk of electrical shock Plug into a grounded 3 prong outlet Do not remove the ground prong Do not use an adapter Do not use an extension cord Failure to follow these instructions can result in death fire or electrical shock GROUNDING INSTRUCTIONS For A Grounded Power Cord Connected Dryer This dryer must be grounded In the event of malfunction or breakdown grounding will re duce the risk of electric shock by providing a path of least resistance for electric current This dryer uses a cord having an equipment ground ing conductor and a grounding plug The plug must be plugged into an appropriate outlet that is properly installed and grounded in accor dance with all local codes and ordinances 3 Prong Grounding gt Type Wall Receptacle 3 Prong Grounding O Plu 2 u Grounding Prong Power Supply Cord A 120 volt 60 Hz AC only 15 or 20 ampere fused electrical supply is required A time delay fuse or circuit breaker is recommended It is also recommended that a separate circuit serving only this appliance be provided GAS SUPPLY REQUIREMENTS GAS TYPE Natural Gas This dryer is equipped for use with NATURAL GAS Itis design certified by CSA International for L P propane or butane gases with appro pri
28. de of the door with the two screws you re moved in step 3 Set the inner door assembly aside REINSTALL THE DOOR 1 If necessary clean both sides of the door glass before reassembling it Place the inner door assembly into the outer door assembly and align the hinge in the opening on the side Fitthe inside door assembly edge completely insidethe outer door assembly Loosely install the six screws in the door Once all of the screws are loosely in stalled and the edges of the door are properly aligned tighten the screws se curely These 6 Screws Insert the new handle into the side open ing of the door Make sure that the handle seats all the way in the opening and that the holes are all aligned properly then mount the handle with two screws Using a small screwdriver remove the hole plugs in the door opening of the dryer and install them in the former screw holes in the other side of the dryer Be careful not to damage the finish 6 Install a screw halfway into the second hole from the top Partially Install A Screw In This Hole Hang the door hinge on the screw you just installed then install the remaining four screws in their holes and tighten the loose screw securely Make sure that all five hinge screws are secure INSTALL THE NEW HANDLE FILLER AND HINGE COVER 2 13 Using the new handle filler that was vided with the reversing kit hook the top of the handle
29. e Thermistor Test on page 5 5 Corrective Action Press one of the Manual Cycles pushbuttons If the indica tors light change the dryer time by press ing the More Time and Less Time push buttons If either pushbutton fails to change the time the pushbutton is defective and it is not possible to enter the diagnostic mode Remove the console electronics and hous ing see page 4 4 Indication 2 Problem E1 or E2 flashes on the display Corrective Action Refer to Thermistor Test on page 5 5 Indication 3 Problem E3 flashes on the display Corrective Action Check that the cor rect console electronics and housing and the machine control electronics board are installed To do this remove these com ponents see pages 4 2 through 4 5 for the procedures Check the part numbers and compare them to the part numbers shown in the Tech Sheet that is supplied with the dryer Replace the components if necessary KEYPAD TEST 1 Press the Dryness Level keypad The three Dryness Level LEDs should turn off and the dryer should beep Press the Control On keypad The Control Locked LED should turn off Turn the cycle selector knob one complete rotation When the knob points to a cycle the corresponding LED should go out and dryer should beep When the knob is point ing inthe large spaces between the Manual and Automatic cycle groups only a beep should be heard Touch the More Time keypad T
30. e the shield 1 9 Heater ya Shield ma A 4 To remove the heater a Remove the two wires from the termi nal block see bottom photo b Remove the hex head screw from the heater housing and slide the heater out of the duct 5 To remove the high limit thermostat or the thermal cutoff a Disconnect the wires from the high limit thermostat or the thermal cutoff b Remove the two hex head screws High Limit Thermostat Tm Red White amp Black Wires Thermal Cutoff Red amp Black Wires Heater Terminal Block Red amp Red White Wires 4 10 6 REMOVING THE BELT DRUM amp ROLLERS NOTE Sharp edges may be present 7 Disconnect the 3 wire door switch con 1 nector from the machine control electron Turn off the gas to the dryer and discon oa ea nect the electrical power Pull the dryer away from the wall and gt remove the top cover see steps 3 and 4 on page 4 2 for the procedure Remove the console see page 4 4 for the procedure Remove the lint duct see steps 2 through 5 on page 4 7 for the procedure Reach around behind the drive motor and push the idler wheel arm to the left then remove the tension and remove the belt 8 Loosen the two top front panel screws from the idler pulley 3 Wire Door Switch Connector Top Front Panel Screws Remove Belt From Idler Pulley gu DEL Push To Left
31. en housing If a beep tone sounds and 03 is displayed in the console window the sensor is work ing normally Metal Sensor Strips _ Bridge Strips With Finger 4 If the moisture sensor fails the diagnostic test check the moisture sensor wiring Dis connect the power to the dryer use an ohmmeter and check the yellow red and black wires for shorts continuity to ground first with no load wire connector disconnected and then with a load con nected If the diagnostic test passes perform the thermistor test refer to page 5 5 If the problem still exists after replacing the thermistor check the ribbon connections from the control panel to the machine con trol electronics board If all of the above are satisfactory replace the machine control electronics board CONSOLE PUSHBUTTONS 8 LEDS Refer to page 4 4 for the procedure for servic ing the console Refer to the Diagnostic Tests on page 6 1 and activate the Diagnostic Test Mode Check for the following situations None of the LEDs light A particular group of LEDs does not light One LED does not light No beep sounds No dryer function is activated when a particular pushbutton is pressed An error code is displayed v Console Pushbuttons 4 LEDs Refer to the following test that corresponds to your problem NONE OF THE LEDS LIGHT 1 Check to make sure that ribbon con
32. ew Ribbon Cables P3 amp P4 3 Wire Connector 8 Remove the 1 4 hex head screw from the electronics board 9 Squeeze the two board supports and re move the electronics board from the bracket Squeeze Ends Of Supports To Remove Board 4 3 REMOVING THE CONSOLE amp THE TOUCHPAD SUBASSEMBLY NOTE Sharp edges may be present 6 Open the door and pull out on the bottom 1 Turn off the gas to the dryer and discon of the console to release the locking tabs nect the electrical power from the door panel 2 Pull the dryer away from the wall and AA remove the top cover see steps 3 and 4 on page 4 2 for the procedure 3 Remove the three screws from the ma chine control electronics board bracket and tip the bracket assembly inside the dryer see step 5 on page 4 2 for the procedure 4 Disconnect the ends of the two ribbon cables from the machine control electron ics board connectors P3 and P4 7 Liftthe console straight up until the brack ets are free of the left and right side panel flanges and remove the console Viewed From Back Of Console Lift Console Bracket From AN Flange On Both Sides m Panel Flange d Ps Machine Control Electronics Press In On Clips To Board Release Cables 5 Remove the two screws from the console bracket m 8 Place the console assembly on a padded work surface with the bracket side facing up as shown in step 9 9 Remove the four hex head
33. filler onto the loosened upper door trim and snap the joined pieces into place Hook the bottom of the handle filler onto the lower door trim and snap it into place Repeat steps 1 and 2 to install the hinge cover on the opposite side of the door Close the door and make sure that it latches securely INSTALLING THE OPTIONAL PEDESTAL 5 Partially install the two lower 12 x 5 8 AWA R N e 1 6 cm hex head sheet metal screws leaving a space of about 3 8 1 cm be EXCESSIVE WEIGHT HAZARD tween the screw head and the bottom of Use two or more people to move and the dryer install pedestal Failure to do socanresultin back or other injury 1 Openthe pedestal drawer and remove the envelope taped inside This envelope con tains four 12 x 5 8 1 6 cm hex head sheet metal screws that will be used in the assembly 2 Remove the phillips screw from each drawer slide and remove the drawer Set the drawer and two screws aside keyhole slots 6 Move the pedestal against the dryer bot tom Slide the pedestal s keyhole slots overthetwo lower partially installed screws 7 Lift the pedestal toward the front of the dryer and partially install the two remain ing hex head sheet metal screws 8 Align the sides of the pedestal so that 3 Push the slides back into the pedestal they are even with the sides of the dryer 4 lfinstalled remove the feet from the dryer Reach inside the pedestal drawer opening
34. he most significant 8 should turn off and the dryer should beep Touch the Less Time keypad The least significant 8 should turn off and the dryer should beep Touch the Wrinkle Shield keypad The corresponding LED should turn off and the dryer should beep Touch the Temperature keypad The five Temperature Level LEDs should turn off and the dryer should beep Touch the End Of Cycle Signal keypad The three End Of Cycle level LEDs should turn off and the dryer should beep ADDITIONAL TESTS 1 Open the dryer door The dryer should beep and the display will show a number followed by a capital E for electric models or a lower case g for gas models The first number will be a 3 Whirlpool access Touch the Sensing keypad The dryer should beep while touching the keypad and the display will show a 2 digit software revision code Close the dryer door The display should turn blank Touch the Start keypad The Status LEDs should turn off the heater and motor should turn on and the display should read a 2 digit project ID code TROUBLESHOOTING GUIDE PROBLEM POSSIBLE CAUSE TEST Unit will not power up 1 Check the 120 VAC electrical supply 2 Check the wiring harness connections 3 Check the control electronics Unit will not cycle when Start 1 Be sure to hold the Start pushbutton down for pushbutton is pressed 3 seconds 2 Check the wiring harness c
35. hen the drying cycle is finished Promptly removing clothes at the end of the cycle reduces wrinkling e Louder o Softer e Off End Of Cycle Signal Hold for 3 Seconds To Lock Unlock Control Press the End of Cycle Signal to adjust the sound level or turn off the signal NOTE When Wrinkle Shield feature is se lected and the End of Cycle Signal is on an audible sound will be heard every 5 minutes until the clothes are removed or until the Wrinkle Shield feature is finished NOTES 3 6 COMPONENT ACCESS This section instructs you on how to service each component inside the Gas and Electric Dryers The components and their locations are shown below A WARNING Shut off gas supply line valve before ELECTRICAL SHOCK HAZARD servicing Disconnect power before servicing FIRE HAZARD Check all gas line connections and re Replace all panels before operating place all panels before operating Failure to do so can result in death or Failure to do so could result in explosion electrical shock fire or other injury COMPONENT LOCATIONS Machine Control Electronics Drum Light Board Console Electronics Board x _ Console Electronics Board zuz Drum Roller v Belt amp Drum 1of4 IN T Ni gt ____ Thermal Cutoff Belt Switch Mounted E WIE High Limit Thermostat Drive Motor mi 95 355 74 1 4
36. ic ae odia 1 1 Important salero malo iaa Foto ie tacta ac ide dated Rasse trop tA iD 1 1 Model amp Serial Number Designations 2 414 4 1 mente einen enn nada nana 1 2 Model amp Serial Number Label And Tech Sheet Locations 1 3 A A AA A o 1 4 O 1 5 INSTALLATION INFORMATION ernennen 2 1 Electrical Requirements For Electric Dryers 2 1 211210 2 1 Electrical Connections For Electric Dryers 20 c cccceseecessececeeeeeeeeeeeeseeeeneeeeeeeeeeseeeesecceneeeeneeeeenees 2 3 Electrical Requirements For Gas Dryers 1 1 1 4 1 2 8 Gas Supply Requirements 2 9 Optional Exhaust Information nennen nennen 2 10 Leveling The Drye curtir fil seco ela 2 10 Reversing The Door Swing ici en 2 11 Installing The Optional Pedestal Ri 2 14 Optional Stack Kit 228510492 ater basin Mia Suena ta Ro RR D aa CE Rus 2 16 PRODUCT OPERATION ic esate quoa dut etx cee ee oce 3 1 COMPONENT ACCESS an 4 1 Component Locations ee 4 1 Removing The Machine Control Electronics Board
37. ipo CONSUMER SERVICES TECHNICAL EDUCATION GROUP PRESENTS GAS AND ELECTRIC DRYERS Model Numbers GGW9200L amp GEW9200L FORWARD This Whirlpool Job Aid Duet Gas and Electric Dryers Part No 8178071 provides the technician with information on the operation and service of the Gas and Electric Dryers It is to be used as a training Job Aid and Service Manual For specific information on the model being serviced refer to the Use and Care Guide or Tech Sheet provided with the dryer The Wiring Diagrams usedi in this Job Aid are typical and should be used fortraining purposes only Always use the Wiring Diagram supplied with the product when servicing the unit GOALS AND OBJECTIVES The goal of this Job Aid is to provide detailed information that will enable the service technician to properly diagnose malfunctions and repair the Whirlpool Gas and Electric Dryers The objectives of this Job Aid are to Understand and follow proper safety precautions Successfully troubleshoot and diagnose malfunctions Successfully perform necessary repairs Successfully return the Gas or Electric Dryer to its proper operational status WHIRLPOOL CORPORATION assumes no responsibility for any repairs made on our products by anyone other than Authorized Service Technicians Copyright O 2001 Whirlpool Corporation Benton Harbor MI 49022 TABLE OF CONTENTS Page GENERAL A lt e ca e
38. ket 8529746 4 Hex Head Screw 3400804 1 Installation Instructions 8519474 2 Spacer Pads 8519491 2 Brackets 8529746 2 16 PRODUCT OPERATION Status Control On Heavy Duty Sensing e Wet Normal Damp sor Casual Cool Down eps Delicate Cycle Complete o Wrinkle Shield per Dryness Delicate Level Quick Dry N Manual Cycles Control Locked Automatic Cycles AWARNING EXPLOSION HAZARD Keep flammable materials and vapors such as gasoline away from dryer Do not dry anything that has ever had anything flammable on it even after wash ing Failure to follow these instructions can result in death explosion or fire FIRE HAZARD No washer can completely remove oil Do not dry anything that has ever had any type of oil on it including cooking oils Items containing foam rubber or plastic must be dried on a clothesline or by using an Air Cycle Failure to follow these instructions can result in death or fire High Medium Low Extra Low On Air Only Wrinkle Shield Temperature End Of Cycle Signal Manual Cycles only xconds Hold for 3 Seconds To Lock Unlock Control STARTING THE DRYER The following is a guide to starting the dryer Please refer to specific sections of the Owner s Manual for more detailed information 1 Clean the lint screen before or after each cycle 2 Place the laundry into the dryer and clo
39. lley MF Remove Belt From Idler Pulley g Lift the top locking tab of the motor 8 To remove the belt switch harness plug and pull the top pins away a If not already done remove the drive he bonom tabr ano remote ms pg b Remove the 3 8 hex shoulder washer Motor Harness Plug screw from the idler pulley assembly Top Locking Tab and remove the assembly 3 8 hex shoulder 4 washer screw Idler Pulley Assembly c Remove the two screws from the belt switch and remove it from the motor h Remove the two hex washer head mounting screws from the drive motor then lift the right side of the motor slightly pull the two tabs on the left side outofthe chassis slots and remove the drive motor Belt Switch Screws d Disconnect the blue wires from the belt b switch terminals ey i SY LESS SS Blue Wire Blue Wire Hex Washer Head Screws m Belt Switch A 4 9 REMOVING THE HEATER THE HIGH LIMIT THERMOSTAT 8 THERMAL CUTOFF NOTE Sharp edges may be present 1 off the gas to the dryer and discon nect the electrical power 2 Remove the two hex head screws from the bottom flange of the toe panel Pull the panel out at the bottom pull down and remove the panel Toe Panel Toe Panel Screws EEE _ High Limit Thermostat Thermal Cutoff amp Heater Area 3 Remove the hex head screw from the heater shield and remov
40. nec tors P3 and P4 are inserted all the way into the machine control electronics board Machine Control Electronics Board A PARTICULAR GROUP OF LEDS DOES NOT LIGHT A group or combination of LEDs share a com mon electronic connection If this connection is open all of the LEDs in the group will be disabled If this occurs replace the entire con sole electronics and housing ONE LED DOES NOT LIGHT Press the button associated with the LED several times If the LED does not light the LED has failed Replace the entire console electronics and housing NO BEEP SOUNDS If the associated LEDs do light up the beeper circuit may have failed on the machine control electronics board NO DRYER FUNCTION IS ACTIVATED WHEN A PARTICULAR PUSHBUTTON IS PRESSED If the associated LEDs do light up the machine control electronics board may have failed AN E3 ERROR CODE IS DISPLAYED An E3 error code means that there is a user interface or a software mismatch It can also mean that a component on the console elec tronics or the machine control electronics board has failed DOOR SWITCH Refer to page 4 6 for the procedure for servic ing the door switch 1 Setthe dryer to the Diagnostic Test Mode refer to the procedure on page 6 1 2 Open close the dryer door You should hear a beep each time the door is closed and opened and OE should be displayed in the console window whenever the door is o
41. ntistatic wrist strap Connect the wrist strap to a green ground connection point or unpainted metal in the appliance or touch your finger repeatedly to a green ground connection point or unpainted metal in the appliance e Before removing the part from its pack age touch the antistatic bag to a green ground connection point or unpainted metal in the appliance e Avoid touching electronic parts or terminal contacts Handle the electronic control assembly by the edges only e When repackaging the failed electronic control assembly in an antistatic bag ob serve the above instructions MODEL 8 SERIAL NUMBER DESIGNATIONS MODEL NUMBER DRYER MODEL NUMBER G E w 9200 PRODUCT GROUP G Domestic Laundry Gold PRODUCT IDENTIFICATION E Electric Dryer G Gas Dryer FEATURE CODE W High Efficiency FEATURE LEVEL YEAR OF INTRODUCTION L 2002 COLOR CODE W White Grey Q White Blue ENGINEERING CHANGE 0 Basic 1 1st Revision 2 2nd Revision MODEL NUMBER PEDESTAL MODEL NUMBER IL 27 1 PRODUCT GROUP L Domestic Laundry PRODUCT IDENTIFICATION A Laundry Accessory FEATURE CODE B Pedestal Base PRODUCT WIDTH FILLER FILLER YEAR OF INTRODUCTION COLOR CODE K Graphite Laundry Q White On White T Biscuit On Biscuit ENGINEERING CHANGE SERIAL NUMBER DRYER SERIAL NUMBER PEDESTAL SERIAL NUMBER L 16
42. onnections 3 Ifthe displayed number flashes make sure the door is completely closed Press and hold the Start pushbutton down for 3 seconds Unit will not turn off 1 Test the Pause Cancel pushbutton 2 Check the control electronics and housing 3 Check the moisture sensor The control panel will not accept com 1 Check the control electronics and housing mands The unit will not heat 1 Check the heater voltage 2 Check the wire connections to the heater The unit heats during the air cycle 1 Check the thermistor The unit turns off before the clothes 1 Check the moisture sensor are dry NOTES 6 4 WIRING DIAGRAMS ELECTRIC DRYER L1 LINE BLACK RED LINE L2 lt ____________________________ 240 VOLTS 120 VOLTS WHITE NEUTRAL N O NEUTRAL BLACK DL BROWN TERMINAL of jo LINKED TO DRUM LAMP ot ware MET BLUE D O DOOR Bk Pr SWITCH BLUE O O THERMAL FUSE Lemma USER INTERFACE ACTIVE OVERLAY or ALTERNATE TECHNOLOGY 24350 BELT START P241 Fel 24380 SWITCH 8 P YEURED Y GH IM eM SENSOR G DRIVE MOTOR 2225 P2 2 BLK 113 HP MOIST va ENSOR MODEL DP23 are HEATER RELAY MODEL RTN DP24 THERMISTOR Para ENTER AY Temp pp226_REDWHT o COM gt potem TEMP Duadk 2 6 BLK 10KQ 3 N C DP2 7 ELECTRONIC CON
43. pened If a beep does not sound or if OE is dis played with the door closed check the wir ing between the door switch and the ma chine control electronics board for positive connections or short circuits see the photo If the wiring is okay perform the resistance tests Door Switch Connector RESISTANCE TESTS 1 Disconnect the electrical power to the dryer 2 Close the dryer door 3 Disconnect the 3 wire connector from the door switch to the machine control elec tronics board 4 Setthe ohmmeter to the R X 1 scale Refer to the illustration below for the following tests 5 Touch the black ohmmeter test lead to the white wire pin in the connector and leave it there for the remaining tests Touch the red ohmmeter test lead to the brown wire pin in the connector The meter should indicate an open circuit infinite Touch the red ohmmeter test lead to the blue wire pin in the connector The meter should indicate a closed circuit O ohms Open the dryer door Touch the red ohmmeter test lead to the blue wire pin in the connector The meter should indicate an open circuit infinite Touch the red ohmmeter test lead to the brown wire pin in the connector The meter should indicate a closed circuit O ohms If the resistance test is incorrect replace the wire and door switch assembly see page 4 6 for the procedure and retest White COM CONNECTOR Brown N C Blue N O DO
44. r this dryer LIMITED TWO YEAR WARRANTY ON SENSOR SMART ELECTRONIC CONTROL BOARD For two years from the date of purchase Whirlpool will replace the electronic control board if defective in materials or workmanship You will be charged for labor after the first year LIMITED FIVE YEAR WARRANTY ON PORCELAIN TOP For five years from the date of purchase Whirlpool will replace parts for the po top should it be perforated by rust or chippage PEDESTAL OPTION WARRANTY FULL ONE YEAR WARRANTY ON MECHANICAL PARTS For one year from the date of purchase when Pedestal is installed with this dryer and operated according to the instructions provided in the Owner s Manual supplier will repair or replace any mechanical parts if defective in material or workmanship NOTES 1 6 INSTALLATION INFORMATION ELECTRICAL REQUIREMENTS FOR ELECTRIC DRYERS It is your responsibility To contact a qualified electrical installer To be sure thatthe electrical connections are adequate and in conformance with the Na tional Electrical Code ANSI NFPA 70 latest edition and all local codes and ordinances A copy of the above code standards can be obtained from National Fire Protection As sociation Batterymarch Park Quincy MA 02269 To supply the required 3 or 4 wire single phase 120 240 volt 60 Hz AC only electri cal supply or 3 or 4 wire 120 208 volt elec trical supply if specified on the serial rating plate on a separate
45. rvals Press and hold More Time or Less Time and the time will change by 5 minute intervals NOTE The More Time or Less Time feature can only be used with Manual Cycles More Time Less Time Press the Temperature button until the de sired temperature is indicated NOTE Pressing the Dryness Level button will cause the triple beep indicating that this option is not selectable Also a dryness level is not indicated The initial time displayed is the actual drying time As the cycle runs the control senses the dryness of the load and adjusts the time auto matically for the selected dryness level Press and release the Wrinkle Shield button if this option is desired Press the End Of Cycle Signal button to set the volume to the desired level Press and hold the Hold To Start button until the dryer starts about 1 second 3 2 During a Manual Cycle you can change the settings for Time Temperature the Wrinkle Shield feature and the End of Cycle Signal functions Press the Pause Cancel button twice to stop the dryer and clear the settings allow ing you to select another cycle STOPPING THE DRYER To stop the dryer at any time Press the Pause Cancel button twice PAUSING OR RESTARTING To pause the dryer at anytime Open the door or press the Pause Cancel button once To restart the dryer Close the door and press and hold the Hold To Start button until the dryer starts NOTE Drying
46. screws from 10 Remove the selector knob the console bracket and remove the 44 Remove the touchpad subassembly from bracket the console by unsnapping the six catches Console Bracket Screws Use your thumb or a screwdriver Console Bracket Console Subpanel Catch 1 of 6 4 5 REMOVING THE DOOR SWITCH NOTE Sharp edges may be present 1 off the gas to the dryer and discon nect the electrical power 2 Pull the dryer away from the wall and remove the top cover see steps 3 and 4 on page 4 2 for the procedure 3 Remove the console see page 4 4 for the procedure Tip the console back and lay it on a padded surface 4 Push the wire holder out of the chassis hole 5 Pry the door switch out of the cutout If necessary press a screwdriver blade against the locking arms on each side of the door switch from behind the cutout and push the switch out 6 Disconnect the wires from the door switch terminals Screwdriver Removal Wire Holder Brown Wire N C White Wire COM NS lt Blue Wire N O REMOVING THE THERMAL FUSE THERMISTOR DRIVE MOTOR amp BELT SWITCH NOTE Sharp edges may be present 4 Remove the hex head screw from the lint 1 Tum off the gas to the dryer and discon duct bracket and remove the bracket nect the electrical power Lint Duct Screws 2 Open the dryer door and remove the lint filter screen then close the door
47. se the door 3 Rotate the dial to select either an Auto matic or Manual Cycle then press the Control On button The preset settings and drying time forthe cycle chosen will be displayed To use an Automatic Cycle Point the dial to an Automatic Cycle e Select the Dryness Level to adjust how dry you want the clothes The time displayed is an estimated length of the cycle based on the dryness level selected Asthe cycle runs the control senses the dryness of the load and adjusts the time automatically for the selected dryness level e More e Less Dryness Level NOTE Time is not adjustable for Automatic Cycles Pressing the More Time or Less Time buttons will cause a triple beep indicating that the time cannot be changed Press the Wrinkle Shield feature button if this option is desired Press the End Of Cycle Signal button to set the signal volume to the desired level Press and hold the Hold To Start button until the dryer starts about 1 second Once an Automatic Cycle has started the Wrinkle Shield feature and the End Of Cycle Signal level can be adjusted Press the Pause Cancel button twice to stop the dryer and clear the settings allowing you to select another cycle and dryness level To use a Manual Cycle Rotate the dial to select a Manual Cycle Press More Time or Less Time until the desired drying time is displayed Tap More Time or Less Time and the time will change by 1 minute inte
48. supply cord 3 4 1 9 cm UL listed strain relief Center silver terminal block screw Neutral grounding wire green yellow Neutral wire white dg Connect the end of the neutral white wire of the power supply cable to the center screw of the terminal block Connect the ends of the remaining power supply wires to the left and right terminal block screws Check the wire connections and make sure that they are all tight Tighten the strain relief clamp screws Insert the tab of the terminal block cover into the slot of the dryer rear panel and secure the cover with its mounting screw 3 WIRE POWER SUPPLY CORD CONNECTION IMPORTANT Use this procedure only where local codes permit connecting a cabinet ground conductor to the neutral wire 1 Remove the terminal block cover hold down screw and open the cover at the back of the dryer Remove the center terminal block screw Connect the neutral wire white or center wire of the power supply cord to the center silver terminal block screw External ground connector Neutral grounding wire green yellow Center silver terminal block screw Neutral wire white or center wire 3 4 1 9 cm UL listed strain relief A B C D E Connect the ends of the remaining power supply wires to the left and right terminal block screws Check the wire connections and make sure that they are all tight Tighten the strain relief cl
49. the motor con nector Touch one ohmmeter test lead to the blue motor wire connector and the other test lead to connector pin 5 white orange wire The ohmmeter should indicate between 2 4 and 3 6 Q main winding Touch one ohmmeter test lead to the blue motor wire connector and the other test lead to connector pin 3 violet wire The ohmmeter should indicate between 2 4 and 3 8 Q start winding If either resistance is much larger than 4 ohms replace the motor If the resistances at the motor are correct check for a failed belt switch If the belt switch is okay check for an open circuit between the motor and the machine control electronics board HEATER Refer to page 4 10 for the procedure for ser vicing the heater 1 Disconnect the electrical power to the dryer 2 Set the onmmeter to the R X 1 scale 3 Disconnect one of the wire connectors from the heater terminal block 4 Touch the ohmmeter test leads to the ter minals on the heater terminal block The ohmmeter should indicate between 7 and 12 ohms Heater Terminal Block THERMAL FUSE Refer to page 4 7 for the procedure for servic ing the thermal fuse Electric Dryers The thermal fuse is wired in series with the drive motor If the thermal fuse opens 91 C 196 F power to the motor is turned off A centrifugal switch on the motor also opens the heater circuit Gas Dryers The thermal fuse is wired in series with the gas valve If
50. ully pull out on the trim until it un snaps and remove the handle filler and set Hinge Screw it aside 3 Lift the door from the top keyhole slot screw and place it on a padded surface with the inside door assembly facing up 4 Remove the top keyhole slot screw and place it with the others 4 Loosen the plastic trim 1 above and below the hinge cover 3 5 Carefully pull out on the trim until it un snaps remove the hinge cover and set it Continued on the next page 2 11 6 7 Remove the two screws from the door handle and remove the handle by pulling straight out on it Set the handle aside and keep itin case you ever want restore the door swing to its original position 2 Door Handle Screws Remove the six screws that are indicated by the arrows shown in the illustration Do not remove any of the other screws Remove These 6 Screws Lift the inner door assembly off of the outer door assembly and set the outer door assembly aside 2 12 REVERSE THE HINGE amp HINGE BRACKET Place the inner door screw head side facing up on the padded work surface Remove the four door hinge screws 2 Hinge Screws 2 Hinge Screws Remove the two screws from the handle bracket and remove the bracket 2 Handle Bracket Screws Mount the hinge to the other side of the door with the four screws you removed in step 2 Mount the handle bracket to the other si
51. ver location is shown below Terminal Block Cover Terminal Block ELECTRICAL CONNECTIONS FOR ELECTRIC DRYERS Connectthe ground wire green or bare of the power supply cord to the external ground conductor screw Connect the neutral wire white or center wire of the power supply cord to the center screw of the terminal block AWARNING ELECTRICAL SHOCK HAZARD Disconnect power before making electrical connections Securely tighten all electrical connections Failure to do so can result in death or electrical shock NOTE This section shows the installation for 4 wire power supply cord connection 4 wire direct connection 3 wire power supply cord connection e 3 wire direct connection Optional 3 wire connection 4 WIRE POWER SUPPLY CORD CONNECTION IMPORTANT A 4 wire connection is re quired for use in mobile homes and where local codes do not permit the use of 3 wire connections 1 Remove the terminal block cover hold down screw and open the cover at the back of the dryer 2 Remove the center terminal block screw 3 Remove the appliance ground wire green with a yellow tracer from the external ground connector screw and reconnect it to the center silver terminal block screw A External ground connector dotted lines show position of neutral ground wire before being moved B Center silver terminal block screw C Neutral grounding wire green yellow in har ness

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