Platelet Agitator Service Manual
Contents
1. eee boy pn me ERR Vx BE dre CR PR d UU ES 54 19 4 ACCESSONGES e saa oe beet Ra RE dune PIA 55 16 Schematics TA 56 16 1 PRISM 100115 WV s ere EO Ad 56 16 2 PF15hi 290 V DURER E ECCE S 56 16 3 PF48h and PF96h 100 115 2222 2 2 4 2 4 RO a RC a 56 16 4 PF48h and PF96h 230 56 360095 1 L i Helmer General Information Section I General Information 1 1 1 2 1 3 1 4 1 5 360095 1 L About this Manual Intended Audience This manual is intended for use by end users of the platelet agitator and authorized service technicians Model References Generic references are used throughout this manual to group models that contain similar features For example PF48 models refers to all models of that size PF48i PF48h This manual covers all platelet agitators which may be identified singly by their size or by their respective Series Copyright and Trademark Helmer i Series Horizon Series AgiTrak and Rel i are registered trademarks or trademarks of Helmer Inc in the United States of America Copyright 2015 Helmer Inc All other trademarks and registered trademarks2. mer 1000000 NB et Version A www helmerinc com Platelet Agitator Voltage 230V D Weight 516 23kg HZ 50 60 Amps 0 25A Power 0 06kW Made in USA Product specification label Label Description A Model B Serial number SN D Power requirements General Information 3 2 3 3 360095 1 L Remove Packing Materials NOTE Keep the packaging materials for future use Before using the agitator remove all packaging materials PF48 and PF96 platelet agitators have shipping inserts on each side of the platelet agitator between the storage frame and the base Shipping insert on PF48 and PF96 platelet agitators Moving the Platelet Agitator CAUTION The platelet agitator may be too heavy for one person to move alone Get assistance as needed NOTICE Do not lift by holding the middle of the storage frame as this may damage the frame When lifting the platelet agitator hold the ends of the base of the platelet agitator and lift If the base is not accessible hold the ends of the storage frame and lift Lifting the agitator PF48h shown Alarm Reference If an alarm condition is met an alarm activates Some alarms are visual only others are visual and audible Some alarms are sent through the remote alarm interface The table indicates if an alarm is audible A visual V or sent through the remote alarm interface R Alarm Alar
3. Label Description A Slide block B Slide rod C Crank block bearing 47 4 Helmer Horizon Series Models 13 5 2 PF48h and PF96h Clean bearings wheels and components according to the preventive maintenance schedule in the operation manual Lubricate wheel axles with a light machine oil NOTICE Do not use grease or aerosol lubricant Replace wheels as necessary The hole in each wheel should be circular gt If the hole is out of round replace the wheel Internal moving parts PF48h and PF96h shown Label Description A Rear wheel assembly B Crank block bearing C Front wheel assembly D Wheel E Axle 360095 1 L 48 Helmer Horizon Series Models 14 Troubleshooting CAUTION Review all safety instructions prior to troubleshooting Refer to chapter 2 Safety 14 1 General Operation Problems Problem Possible Cause Action The power switch is on but the storage frame is not agitating The fuse has blown Verify the fuse has not blown Replace if fuse is blown The power cord is faulty Check the condition of the power cord Replace if damaged gt Check the voltage through the cord If no voltage replace the power cord The power connector Check the voltage through the power connector If is faulty no voltage replace the power connector The power switch is gt Check connections from the power switch to t
4. 36 PETS 100 115 V verse kn sop dt es ao ded Y eke eae ceo RO Let dn 36 11 2 PF151 230 V ii decken dda akt dex OR LR ER CIR RR e MB da e enh n 36 11 3 PFA48i and 9 100 115 25 6 6 dia b e 37 11 4 PFA48i and 96 230 V ed eee CR oed deb odo Yr ed o Cu d in 37 11 5 PF396i 115 V cua aka Ue COE E Ried bl E Roe dea o Ebo dos s 38 11 6 230 etai GK RUE kha eae kes 38 Section Ill Horizon Series 1 39 12 Product Configuration cen cca ye ETE RO RE RE RR RR E Rej Ex E YE 39 12 1 Platelet Agitator and Platelet Incubator 39 12 2 Configure the Platelet Agitator for Stand Alone 39 12 3 Configure the Platelet Agitator for Use Platelet Incubator 39 12 4 Remove and Install 40 125 Drawer Labels is capia siaa dar di d a Oo sea ak aa LA da oe RE RR okie 41 13 Maintenant ss codec leeice 65553362 5 41 13 1 Clean the Platel
5. Horizon Series platelet incubators cannot monitor i Series or Horizon Series platelet agitators Agitator Compatible Helmer Incubator PF15h PC100h PF48h PC900h PF96h PC1200h PC2200h PC3200h Configure the Platelet Agitator for Stand Alone Use 1 Switch the agitation ON OFF switch OFF 2 Install the platelet agitator according to the requirements in the operation manual 3 Connect one end of the power cord to the power connector on the platelet agitator Connect the other end to a grounded outlet that meets the electrical requirements on the product specification label 4 Switch the agitation ON OFF switch ON Configure the Platelet Agitator for Use in a Platelet Incubator Optional Helmer platelet agitators can be installed inside Helmer platelet incubators PC2200h and PC3200h platelet incubators hold one agitator per shelf Each shelf features a corresponding power connector When installing a platelet agitator on a shelf use the power connector for that shelf to prevent the power cord from obstructing the agitation motion NOTE For additional installation instruction in configuring a platelet agitator in a platelet incubator refer to the platelet incubator operation and service manuals Required equipment gt Power cord the platelet agitator includes two power cords use the short cord when installing the platelet agitator in a platelet incubator gt Fan deflector PF15h platelet agitator inst
6. MAIN POWER 100 10 V 50 60 Hz 115 10 V 60 Hz A POWER C POWER CONNECTOR WITH B FUSES gt gt Voltage selection 8 switch to i Series G Incubator PROXIMITY SENSOR __ MOTION ALARM SWITCH 9V DRY EXTERNAL MONITORING DEVICE INTERFACES 11 2 PF15i 230 V MAIN POWER 230 10 V 50 60 Hz A POWER CONNECTOR WITH I B FUSES C POWER gt gt Voltage selection z amp switch to i Series G Incubator PROXIMITY H MOTION ALARM SWITCH 9v DRY EXTERNAL MONITORING DEVICE INTERFACES 360095 1 L 36 i Series Models 11 3 PF48i and PF96i 100 115 V MAIN POWER TERMINAL STRIP 100 10 V 50 60 Hz 115 10 V 60 Hz C POWER A POWER MICH CONNECTOR WITH F B FUSES FAN Voltage selection S switch J1 1 H AGITATOR E BOARD SENSOR J8 J J3 d BATTERY H MOTION ALARM SWITCH M ALARM LAMP 9v DRY EXTERNAL MONITORING DEVICE INTERFACES 11 4 PF48i and PF96i 230 V MAIN POWER TERMINAL STRIP 230 10 V 50 60 Hz C POWER A POWER SWITCH CONNECTOR WITH 4 F B FUSES FAN m gt Voltage selection amp switch 1 phai d PROXIMITY incabatar H MOTION ALARM SWITCH 9v DRY EXTERNAL MONITORING DEVICE INTERFACES 360095 1 L 37 Helmer 11 5 PF396
7. Orient the ground strap so the loose end extends outside of the base ad Platelet agitator base and details PF48i shown Label Description A Ground strap B Crank block and bearing Place the storage frame on base a Aligning the ends of the storage frame with the ends of the base b Align the front wheel track above the front wheels Slide the storage frame and front wheels toward the front of the platelet agitator Tilt the storage frame forward The rear of the frame should be 1 5 38 mm above the base 23 i Series Models 8 Attach the ground strap to the storage frame a While the storage frame is tilted position the loose end of the ground strap under the corresponding hole in the storage frame b Insert the screw through the storage frame and into the end of the ground strap c Tighten the screw to secure the ground strap to the storage frame NOTICE Orient and attach the ground strap so it does not contact any internal components in the platelet agitator 9 Lower the rear of the storage frame on the base 10 Orient the storage frame on the base a Ensure the front wheels are engaged in the front wheel track b Slide the storage frame toward the rear of the base to engage the rear wheels in the rear wheel track c storage frame should be level and centered above the base 11 Reattach the safety bracket a storage frame slide the two scr
8. donem d x ces 21 8 64 PETS cc rice Fevik Od Y s a o t a 22 8 6 2 PR48iand 9 Cheese daw RS 23 8 7 Lubricate Drawer Slides i scc ensem quem ur e prede hee ta ee ee 24 8 8 Lubricate and Service Internal Parts sess s eem ee hee EE CRUEL 24 MEI GE 24 8 82 BPF48i and PF96l He 25 page cr 26 9 9 Suppll S vas Pens inw ode AUG Ede UA UN dams 26 9 isa cum mtem EM CR E RE EE ELE 27 9 1 General Operation 27 92 Alarm Activation Problems sse RE ERES TE RA RU Rx dod x 30 TU PAS EEE NE ERE n E Cu ERES RE 31 10 1 Storage Frame 4 tas GEA RC and Ras PY ae ee ERR 31 10 2 Base Exterior Features nez a ege a tc eg e Ae 32 10 3 Base Interior Features e e eR eR De Ren S qe UR d ta ca e RR Tet 33 104 ACCESSONES rr 35 je ET REESE qaa aw des RUE du
9. 0 3 A 120500 C Power switch 120478 C D Fan guard 220145 Not Foot PF15h 220047 shown PF48h PF96h 800284 1 360095 1 L 53 Helmer 15 3 360095 1 L Base Interior Features Parts inside the base PF48h and parts from various models shown Horizon Series Models Label Description Part Number ame A Wheel assembly PF48h Front 400583 1 PF96h Includes wheel axle Rear 400583 2 and mounting bracket B Drive block bearing 220050 C Fan 100 115 V 120150 230 V 120151 D Gear box 220053 E Motor 100 115 V 120449 E 230 V 400258 1 includes capacitor connector F Motor mount bracket 320260 1 G Capacitor 100 115 V Included with motor D 230 V 120301 H Motor mount 220052 54 Parts inside base PF15h and parts from various models shown Horizon Series Models Label Description Part Number Label J Slide rod PF15h 320538 1 K Drive plate assembly PF15h ncludes drive 400167 1 plate slide block and long slide block L Slide block long PF15i Included in drive 320266 1 plate assembly M Slide block PF15h Included in drive plate 320265 1 assembly 15 4 Accessories Label Description Part Number A Fan airflow deflector PF 15i 320967 1 Not Label holder kit PF48h PF96h Included 400620 1 shown in drawer assembly Power cord 100 115 V 120155 230 V
10. 120156 360095 1 L 55 Horizon Series Models 16 16 1 16 2 16 3 16 4 360095 1 L Schematics PF15h 100 115 V MAIN POWER 400 1096 V 50 60 Hz 115 1096 V 60 Hz C POWER A POWER ICH CONNECTOR FUSESL p LT B rie CAPACITOR 1 15 230 F FAN MAIN POWER 230 10 V 50 60 Hz C POWER A POWER SWITCH CONNECTOR IE _ BT IP PF48h and PF96h 100 115 V F FAN MAIN POWER TERMINAL STRIP 100 10 V 50 60 Hz 115 10 V 60 Hz A POWER ER WITCH CONNECTOR PF48h and PF96h 230 V MAIN POWER TERMINAL STRIP 230 10 V 50 60 Hz A POWER CONNECTOR C POWER SWITCH END OF MANUAL 56 HELMER SCIENTIFIC 14400 Bergen Boulevard Noblesville IN 46060 USA PH 1 317 773 9073 FAX 1 317 773 9082 www helmerinc com e
11. Helmer Platelet Agitator Service Manual i Series and Horizon Series Model Group i Series Horizon Series Countertop PF15i PF48i PF96i Version A PF15h PF48h PF96h Version A Floor HELMER SCIENTIFIC 14400 Bergen Boulevard Noblesville IN 46060 USA PH 1 317 773 9073 FAX 1 317 773 9082 USA and Canada 800 743 5637 360095 1 L PF396i Version A ISO 13485 2003 CERTIFIED Helmer Document History Revision Date Supersession Revision Description Supersedes A B 28 JUN 2013 8414 C D E EG H Revised layout for ease of navigation and locating information Added 100 V information J 23 DEC 2013 8965 J supersedes I gt Added caution note for remote alarm interface Revised section I for consistency with existing manuals 31 JAN 2014 9113 KsupersedesJ Changed voltage for remote alarm contacts L 17 JUNE 2015 10853 Changed part numbers for the PF48i and PF96i foot Date submitted for Change Order review Actual release date may vary Document Updates This document is furnished for information use only is subject to change without notice and should not be construed as a commitment by Helmer Scientific Helmer Scientific assumes no responsibility or liability for any errors or inaccuracies that may appear in the informational content contained in this material For the purpose of cl
12. 2 1 Safety Definitions The following general safety alerts appear with all safety statements within this manual Read and abide by the safety statement that accompanies the safety alert symbol A WARNING The safety statement that follows this safety alert symbol indicates a hazardous situation which if not avoided could result in serious injury A CAUTION The safety statement that follows this safety alert symbol indicates a hazardous situation which if not avoided could result in minor or moderate injury NOTICE The safety statement that follows this safety alert symbol indicates a situation which if not avoided could result in damage to the product or stored inventory 2 2 Product Labels The following general safety and information alerts appear on the product to identify potential hazards to the operator or service technician Caution Risk of damage Caution Unlock all casters to equipment or danger to assem operator p Caution Hot surface lI Earth ground terminal Caution Shock electrical Protective earth ground hazard terminal 360095 1 L 6 Helmer 2 3 3 1 360095 1 L General Information Avoiding Injury Review safety instructions before installing using or maintaining the equipment Before moving unit remove contents from the drawers Do not open multiple drawers at the same time Before moving unit disconnect the AC
13. J6 Remote Alarm 15 743 Connect to Remote Alarm 16 7 5 Removeand Install Drawers 255455555 RR wade nee 16 7 6 DrawerLabels oss lt lt aure ope EL RR AC EUER ORE CRURA CA CR SU E E 17 7 17 Level the Platelet Agitator 39 2 RR AREA 17 B aee RIO Cii ci o oe ies s ee cae UR 18 8 1 Motion 1 4 18 82 Motion Alarm Battery snot d ae Ke SORA UR CR CRI CR tee ee a Go 18 83 Replace the Motion Alarm Battery s end STE ees 18 84 Clean the Platelet 19 841 PN ERES es Be i ea at 19 360095 1 L ii Helmer BA RE ra 19 85 Remove Storage Frame hed eiue dd feig cea Eb Roh 20 ME LINGE RECTE 20 8 52 BF48iand 9 6 n ERE ee doe ER o X Race RO EPA ee de 20 3 6 Inst llth Storage Frame siss srame nA CERE te Pee RR
14. Models CAUTION Review all safety instructions prior to troubleshooting Refer to chapter 2 Safety 9 1 Problem General Operation Problems Possible Cause Action The power switch is on but the storage frame is not agitating The fuse has blown Verify the fuse has not blown Replace if fuse is blown The power cord is faulty Check the condition of the power cord Replace if damaged gt Check the voltage through the cord If no voltage replace the power cord The power connector Check the voltage through the power connector If is faulty no voltage replace the power connector The power switch is Check connections from the power switch to the faulty motor and secure loose connections gt Check the voltage through the power switch If no voltage replace the power switch The motor is faulty Verify there is voltage to the motor If there is voltage but the motor does not turn the motor is faulty For PF396i platelet agitators replace the motor For PF15i PF48i and PF96i platelet agitators replace the motor and gearbox The gearbox is faulty Remove the gearbox from the motor Turn the PF15i PF48i PF96i power on If the motor turns the gearbox is faulty Replace the gearbox and the motor Agitation is noisy or The storage frame is Examine the internal wiring and components to rough 360095 1 L rubbing against loose interna
15. Open the drawer using the drawer handle not the label holder Remove a Drawer 1 Pull drawer out until it stops when the tabs on the drawer contact the spring loaded stops 2 Depress the spring loaded drawer stops 3 the drawer outward until the tabs on the drawer have passed the drawer stops 4 Pull drawer free of the drawer slides Left Drawer in the full open position Right Drawer with the tab in front of the drawer stop Install a Drawer 1 Align drawer with the drawer slides 2 Push drawer in until it stops when the tabs on the drawer contact the spring loaded stops 3 the spring loaded drawer stops 4 Push the drawer into the storage frame until it stops 40 Helmer Horizon Series Models 12 5 13 13 1 13 1 1 13 1 2 Drawer Labels Drawer label holders may be installed on platelet agitator drawers Helmer PF96i with label holders installed Install label holders 1 Insert the tabs on the label holder into the slots on the drawer 2 Pivot the holder around the drawer handle Align the hole on the label holder with the corresponding hole on the drawer 3 Insert a screw through the hole in label holder and through the hole in the drawer 4 Install the nut on the screw on the back side of the label holder Installed label holder Maintenance Clean the Platelet Agitator Exterior Clean shelves or drawer surfaces with a soft brush Clean exteri
16. access panel PF48i Remove the storage frame PF96i Remove the storage frame PF396i Remove the side access panels 18 i Series amp Models Left Battery on PF15i platelet agitator Right Battery holder on PF48i PF96i and PF396i platelet agitators 1 Switch the Motion Alarm ON OFF switch OFF Switch the Agitation ON OFF switch OFF 3 Disconnect the platelet agitator from AC power gt Disconnect the power cord from the AC outlet or Disconnect the power cord from the outlet inside the platelet incubator 4 Remove the access cover on the base or the storage frame depending on model to expose the control board 5 Remove the old battery and install the replacement battery A WARNING Before installing or replacing batteries switch the power OFF Disconnect the platelet agitator from AC power NOTICE When installing a replacement battery use only a battery which meets the specifications outlined in chapter 8 9 Supplies 6 Reinstall the access cover on the base of the platelet agitator 7 Reconnect the platelet agitator to AC power 8 4 Clean the Platelet Agitator 8 4 1 Exterior Clean shelves or drawer surfaces with a soft brush Clean exterior surfaces with soft cotton cloth and non abrasive liquid cleaner Disinfect using a mild disinfectant solution Forthe PF396i platelet agitator clean the vents as needed 8 4 2 Fan A WARNING Disconnect platelet agitator from AC power w
17. agitator is disconnected from AC power 2 Inside the base orient the wheels and drive assembly a Push the wheels toward the rear of the platelet agitator b Rotate the drive assembly so the crank block is vertical c crank block bearing should be below the motor shaft 3 Ensure that all internal wiring is clear of moving parts 4 Orient the ground strap so the loose end extends outside of the base 360095 1 L 45 va Helmer Horizon Series Models Platelet agitator base and details PF48h shown Label Description A Ground strap B Crank block and bearing Wheel 5 Place the storage frame on the base a Aligning the ends of the storage frame with the ends of the base b Align the front wheel track above the front wheels 6 Slide the storage frame and front wheels toward the front of the platelet agitator Tilt the storage frame forward The rear of the frame should be 1 5 38 mm above the base 8 Attach the ground strap to the storage frame a While the storage frame is tilted position the loose end of the ground strap under the corresponding hole in the storage frame b Insert the screw through the storage frame and into the end of the ground strap c the screw to secure the ground strap to the storage frame Orient and attach the ground strap so it does not contact any internal components in the platelet agitator 9 Lower the rear of the storage frame on the base 10
18. and the outlet Tighten the connection if loose Verify the outlet is operational and meets the power requirements for the platelet agitator Repair the original outlet or connect to a different outlet The storage frame is obstructed Verify the storage frame is free of obstructions such as the power cord Verify the agitator has been installed according to the operation manual is faulty or internal connections are loose Contact Helmer Technical Service 51 4 Helmer Horizon Series Models 15 Parts 15 1 Storage Frame Parts on the storage frame PF15h and PF96h with features from multiple models shown Label Description Part Number A Storage platform PF 15h 400548 1 B Drawer assembly PF48h Silver drawer 400613 1 Red drawer 400614 1 Black drawer 400612 1 PF96h Silver drawer 400616 1 Red drawer 400617 1 Black drawer 400615 1 C Drawer stop PF48h PF96h 400174 1 D Drawer guide PF48h PF96h Left 320942 1 Right 320942 2 E Bearing block PF48h PF96h 320943 1 360095 1 L 52 Helmer 15 2 Base Exterior Features B C D Parts on the base Parts from various models shown Horizon Series Models Label Description Part Number Label A Power connector with fuse holder 100 115 V 120152 A Fuses not included 230 V 120379 B Fuse 100 115 V 0 5 A 120154 B 230 V
19. at Helmer is there for you Helmer will oversee the handling of your warranty service from start to finish Therefore Helmer must give advance authorization for all service calls and or parts needs relating to a warranty issue Any repeat service calls must also be authorized as well This allows for proper diagnosis and action Helmer will not be responsible for charges incurred for service calls made by third parties prior to authorization from Helmer Helmer retains the right to replace any product in lieu of servicing it in the field Parts For a period of two 2 years Helmer will supply at no charge including freight any part that fails due to defects in material or workmanship under normal use with the exception of expendable items Batteries are expendable items Inspection of defective parts by Helmer will be final in determining warranty status Warranty procedures must be followed in all events Labor Floor Models For a period of one 1 year Helmer will cover repair labor costs including travel and the cost of supplies necessary to perform authorized repairs Repair service must be performed by an authorized Helmer service agency following the authorization process detailed above Alternatively your facility s staff may work with a Helmer technician to make repairs Labor costs for repairs made by unauthorized service personnel or without the assistance of a Helmer technician will be the responsibility of the end user Cou
20. included with motor 360095 1 L 33 Helmer i Series amp Models Label Description Part Number Motor mount PF15i 481 PF96i 220052 PF396i 220079 Not Crank block PF396i 115 V 320222 1 shown 230 V 321032 1 Parts inside the base PF15i and parts from various models shown nti Schematic Label Description Part Number Label J Slide rod PF15i 320538 1 K Drive plate assembly PF15i ncludes drive 400167 1 plate slide block and long slide block L Slide block long PF15i Included in drive 320266 1 plate assembly M Slide block PF15i Included in drive plate 320265 1 assembly N Control board 400516 1 400523 1 Not 120232 J shown 360095 1 L 34 i Series amp Models Parts inside the base Label Description Part Number sn P Proximity sensor PF15i PF48i PF96i 400552 1 G Q Proximity sensor 9 400693 1 G R Proximity actuator PF396i 120125 S Drive rod assembly PF396i 400111 1 10 4 Accessories Label Description Part Number A Data cable PF 15i PF48i PF96i 320842 1 B Fan airflow deflector PF 15i 320967 1 Not Label holder kit PF48i PF96i PF396i 400620 1 shown Included in drawer assembly Power cord 100 115 V 120155 230 V 120156 360095 1 L 35 Helmer i Series Models 11 Schematics 11 1 PF15i 100 115 V
21. round replace the slide block PF15i One or more feet are Check the feet for wear Replace if worn worn One or more motor gt Check the motor mounts for wear Replace if mounts are worn worn The drive rod is loose or disconnected PF396i Check the connections of the drive rod to the drive plate on the storage frame and to the crank block on the motor Secure the connections if loose A bearing on the gt drive rod assembly check the rod end drive rod assembly bearing on the end connected to the drive plate is grinding or worn Lubricate the rod end bearing If the rod end PF396i bearing is worn replace the drive rod assembly The crank block on gt Check the crank block on the motor for wear the motor is worn Replace the crank block if worn PF396i The gearbox is faulty Remove the storage frame Turn the power on If PF15i PF48i PF96i operation is noisy replace the gearbox and motor The motor is faulty Remove the storage frame Turn the power on If operation is noisy replace the gearbox and motor PF15i PF48i PF96i Replace the motor PF396i The fan is faulty PF15i PF48i PF96i Disconnect the fan Start agitation If agitation is quiet the fan is faulty Replace the fan 360095 1 L A drawer does not slide easily There is debris in the slots of the drawer guides Pull the drawer out and confirm the slots are free of de
22. the operation manual Lubricate wheel axles with a light machine oil NOTICE Do not use grease or aerosol lubricant Replace wheels as necessary The hole in each wheel should be circular hole is out of round replace the wheel Internal moving parts PF48i and PF96i shown 360095 1 L 25 i Series Models 8 8 3 8 9 360095 1 L Label Description A Rear wheel assembly B Crank block bearing C Front wheel assembly D Wheel E Axle PF396i Clean drive rod end bearings wheels and components according to the preventive maintenance schedule in the platelet agitator operation manual Drive Rod Bearing 1 Obtain a grease gun with bearing grease 2 Inject bearing grease into the grease fitting on the bearing Drive rod and rod end bearing detail Label Description A Drive rod B Grease fitting C Rod end bearing Wheels Lubricate wheel axles with a light machine oil Remove the cover to access the front wheels for inspection cleaning and lubrication NOTICE Do not use grease or aerosol lubricant Replace wheels as necessary gt The hole in each wheel should be circular gt Ifthe hole is out of round replace the wheel If the wheels need to be replaced contact Helmer Technical Service Supplies 1 9 V rechargeable Nickel Metal Hydride or equivalent battery 120232 26 Helmer 9 Troubleshooting i Series
23. CIAL DAMAGES INCLUDING WITHOUT LIMITATION DAMAGES RELATED TO LOST REVENUES OR PROFITS OR LOSS OF PRODUCTS This warranty does not cover damages caused in transit during installation by accident misuse fire flood or acts of God Further this warranty will not be valid if Helmer determines that the failure was caused by a lack of performing recommended equipment maintenance per Helmer manual or by using the product in a manner other than for its intended use Installation and calibration are not covered under this warranty agreement Outside of USA and Canada Consult your local distributor for warranty information 11 Helmer i Series Models Section Il Models 7 1 7 2 7 3 360095 1 L Product Configuration Platelet Agitator and Platelet Incubator Compatibility i Series countertop platelet agitators have a built in motion alarm system and can be placed in i Series or Horizon Series platelet incubators When agitation motion is not detected an alarm on the platelet agitator sounds When installed in an i Series platelet incubator the i Series platelet agitator can be monitored by the platelet incubator s AgiTrak system NOTE gt Only i Series platelet incubators can monitor i Series platelet agitators Horizon Series platelet incubators cannot monitor i Series platelet agitators The AgiTrak system receives alarm information through a direct connection from the platelet agitator to th
24. Orient the storage frame on the base a Ensure the front wheels are engaged in the front wheel track b Slide the storage frame toward the rear of the base to engage the rear wheels in the rear wheel track c storage frame should be level and centered above the base 360095 1 L 46 Helmer Horizon Series Models 13 4 13 5 13 5 1 360095 1 L 11 Reattach the safety bracket storage frame slide the two screws securing the safety bracket toward the rear b The lip on the safety bracket will slide underneath the lip on the base Tighten the screws to secure the safety bracket Lubricate the Drawer Slides NOTE This chapter is not applicable to PF15h platelet agitator CAUTION Before moving drawers ensure they are completely empty Open the drawer using the drawer handle not the label holder gt Do not open more than one drawer at a time Clean the slots in the drawer guides with a clean dry cloth Apply a thin film of petroleum jelly to the bottom of each drawer where it contacts the drawer guide Internal Parts PF15h Clean bearings slide blocks and components according to the preventive maintenance schedule in the operation manual Lubricate slide rods with a light machine oil NOTICE Do not use grease or aerosol lubricant Replace slide blocks as necessary The hole in each slide block should be circular Ifthe hole is out of round replace the slide block
25. SEEREEREERENEZESGXEE 8 Compliance 2255 si eieeut ee ER re RE EE NS EN bes 9 51 Regulatory Compliance 2022 esse cx x uuu Rok d RP Rua RETE eM 9 52 WEEE Compliance ke RR dead a Pang 9 LEE gt EEE 10 6 1 Rapid Resolution eR ERR UE Re da AE 10 02 ME EM E TM Eee 10 6 3 IESGDOI LG 10 64 Additional Warranty Information 1 10 55 OQutside of USA and Canada isses b 59995652 ag GNU 11 Section Il i Series 12 7 Product RAE EA RA EE RE MEE 12 7 1 Platelet Agitator and Platelet Incubator 12 7 2 Configure the Platelet Agitator for Stand Alone 12 7 3 Configure the Platelet Agitator for Use Platelet Incubator 12 74 External Monitoring Devices asese en e RII de eee eda eden 14 741 J5 Remote Alarm 2 14 742
26. alled in a PC100 platelet incubator Install the platelet agitator 1 Switch the agitation ON OFF switch OFF 2 Ensure the AC power cord is not connected to the platelet incubator 3 Install the fan deflector on the PF15h platelet agitator if the platelet agitator is installed in a PC100 platelet incubator Position the deflector so the open side faces the rear of the agitator Press the deflector into place over the fan 39 Horizon Series Models 12 4 360095 1 L Install the fan deflector on the PF15h platelet agitator 4 Install the platelet agitator in the platelet incubator according to the requirements in the platelet agitator operation manual Centerthe platelet agitator in the platelet incubator so the storage frame can move freely Ensure the platelet incubator is placed so the platelet incubator doors close Ensure the fan on the agitator is not obstructed 5 Connect the power cord gt Insert one end of the power cord into the connector on the platelet agitator gt Insert the other end of the power cord into the corresponding power connector on the platelet incubator Ensure the power cord routing does not interfere with the platelet agitator storage frame 6 Switch the agitation ON OFF switch ON 7 Reconnect the AC power cord to the platelet incubator Remove and Install Drawers CAUTION gt Before moving drawers ensure they are completely empty for safe lifting gt
27. and confirm the slots are free of debris Clean if debris is found 360095 1 L The drawers are not Clean and lubricate the drawer slides lubricated The platelet agitator The fan is not getting Check connections to the fan Secure connections is giving off excessive heat during agitation power or is faulty PF15h PF48h PF96h if loose Replace the fan it does not resume operation The gearbox is faulty PF15h PF48h PF96h Remove the storage frame Turn the power on If there is still excessive heat replace the gearbox and motor The motor is faulty Remove the storage frame Turn the power on If there is still excessive heat replace the gearbox and motor PF15h PF48h PF96h 50 Helmer Problem Possible Cause Horizon Series Models Action Items in the platelet agitator are sliding off drawers or shelves during agitation A foot is missing or worn gt Check the feet and replace if missing or worn 360095 1 L The agitation switch is on but the storage frame is not agitating If the platelet agitator is installed Helmer incubator the door switch has not been activated to allow agitation to resume Verify the incubator door or doors are fully closed Refer to the platelet incubator operation manual There 15 AC power to the platelet agitator Verify the power cord is connected securely to the platelet agitator
28. are the property of their respective owners Helmer Inc doing business as DBA Helmer Scientific and Helmer Confidential Proprietary Notices Use of any portion s of this document to copy translate disassemble or decompile or create or attempt to create by reverse engineering or otherwise the information from Helmer Scientific products is expressly prohibited Disclaimer This manual is intended as a guide to provide the operator with necessary instructions on the proper use and maintenance of certain Helmer Scientific products Any failure to follow the instructions as described could result in impaired product function injury to the operator or others or void applicable product warranties Helmer Scientific accepts no responsibility for liability resulting from improper use or maintenance of its products The screenshots and component images appearing in this guide are provided for illustrative purposes only and may vary slightly from the actual software screens and or product components General Information 2 Safety The operator or technician performing maintenance or service on Helmer Scientific products must a inspect the product for abnormal wear and damage b choose a repair procedure which will not endanger his her safety the safety of others the product or the safe operation of the product and c fully inspect and test the product to ensure the maintenance or service has been performed properly
29. arity Helmer Scientific considers only the most recent revision of this document to be valid 360095 1 L i Helmer Contents Section 1 General 5 1 About this 2 2 22225 52 454 ES E ERREUR NS EU ES 5 1 4 Intended Audiences saree sss iR 9552955 TO SAGP CES SS 5 12 Model References isa 2 dA be Resa eh a EXE PS 5 1 3 Copyright and 40 1 0 5 1 4 Confidential Proprietary 5 1 5 Disclaimer xd acia 5 2 Safety EEE EN deuce s 6 2 Safety xus spake Mahe sert se se sad ER 6 2 3 Avoiding MUN 7 3 Configuration cis ceri mu ERREUR EX ner scenes dase 7 31 Inpub POWT ee e C Os S KTE GEGEN SK salet 7 3 2 Remove Packing Materials 1 222 rinas Eae ERR 8 3 3 Moving the Platelet Agitator lisse s emo y qox Gea x m HER ACER OR ORO OR 8 4 Alarm Reference 2 2 cseceacedise Elem REY REREXEEEREEERE
30. ble through the holes in the top of the storage frame 4 Lift the storage frame off the base Screws securing storage frame to the slide blocks in the base circled 360095 1 L 42 Horizon Series Models 13 2 2 PF48h and PF96h 1 Switch the agitation ON OFF switch OFF 2 Disconnect the platelet agitator from AC power a Disconnect the power cord from the AC outlet or b Disconnect the power cord from the outlet inside the platelet incubator c If the platelet agitator is installed a platelet incubator remove the platelet agitator and set it on a sturdy work surface 3 Remove the drawers 4 Move the safety bracket so it clears the lip on the base storage frame loosen two screws attaching the safety bracket to the storage frame b Slide the screws and safety bracket to the front of the agitator the screws to keep the bracket the forward position Ground strap screw Safety bracket Screws Storage frame and base PF96i shown with drawers removed 4 Remove the screw that secures the ground strap to the storage frame 5 Tilt the storage frame forward The rear of the frame should be 1 5 38 mm above the base Storage frame tilted forward 6 Slide the storage frame toward the rear to disengage the frame from the base 7 While holding the storage frame by the ends lift the storage frame off the base 360095 1 L 43 Horizon Series Models 13 3 Install
31. bris Clean if debris is found The drawers are not lubricated Clean and lubricate the drawer slides 28 Helmer 360095 1 L Problem Possible Cause i Series Models Action The platelet agitator is giving off excessive heat during agitation The fan is not getting power or is faulty PF15i PF48i PF96i Check connections to the fan Secure connections if loose Replace the fan it does not resume operation The gearbox is faulty PF15i PF48i PF96i Remove the storage frame Turn the power on If there is still excessive heat replace the gearbox and motor The motor is faulty Remove the storage frame Turn the power on If there is still excessive heat replace the gearbox and motor PF15i PF48i PF96i gt Replace the motor PF396i Items in the platelet agitator are sliding off drawers or shelves during agitation A foot is missing or worn gt Check the feet and replace if missing or worn The agitation switch is on but the storage frame is not agitating If the platelet agitator is installed ina Helmer incubator the door switch has not been activated to allow agitation to resume gt Verify the incubator door or doors are fully closed Refer to the platelet incubator operation manual There is no AC power to the platelet agitator gt Verify the power cord is connected securely to the platelet agitator and the outle
32. e frame has been installed correctly Moving parts are grinding against each other Verify that internal moving parts are lubricated and not worn Lubricate or replace them The ground strap is loose and the storage frame is rubbing against it PFA8h PF96h Verify the ground strap is attached to the storage frame A component is Contact Helmer Technical Service faulty or internal connections are loose The bearing block Check the bearing block for wear Replace if worn the storage frame is worn PF48h PF96h One or more slide gt Check the hole through each slide block for wear blocks are worn If the hole is out of round replace the slide block PF15h One or more feet are Check the feet for wear Replace if worn worn One or more motor gt Check the motor mounts for wear Replace if mounts are worn worn The gearbox is faulty PF15h PF48h PF96h Remove the storage frame Turn the power on If operation is noisy replace the gearbox and motor The motor is faulty Remove the storage frame Turn the power on If operation is noisy replace the gearbox and motor PF15h PF48h PF96h The fan is faulty PF15h PF48h PF96h Disconnect the fan Start agitation If agitation is quiet the fan is faulty Replace the fan A drawer does not slide easily There is debris in the slots of the drawer guides Pull the drawer out
33. e open side faces the rear of the agitator Press the deflector into place over the fan Install the fan deflector on the PF15i platelet agitator 4 Install the platelet agitator in the platelet incubator according to the requirements in the platelet agitator operation manual a Center the platelet agitator in the platelet incubator so the storage frame can move freely b Ensure the platelet incubator is placed so the platelet incubator doors close c Ensure the fan on the agitator is not obstructed 5 Connect the power a Insert one end of the power cord into the connector on the platelet agitator b Insert the other end of the power cord into the corresponding power connector on the platelet incubator c Ensure the power cord routing does not interfere with the platelet agitator storage frame 13 i Series Models 6 Connect the data cable a Insert one end of the data cable into the data port on the platelet agitator b Insert the other end of the data cable into the corresponding data port on the platelet incubator c Ensure the data cable routing does not interfere with the platelet agitator storage frame Eg i Series platelet agitator data port 7 Switch the agitation ON OFF switch ON 8 Ensure the motion alarm ON OFF switch is OFF 9 Reconnect the AC power cord to the platelet incubator 7 4 External Monitoring Devices The agitator has two interfaces for connecting external monitoring dev
34. e platelet incubator s alarm system Agitator Compatible Helmer Incubator PF15i 1001 PC100h PF48i 9001 PC900h PF96i PC1200i PC1200h PC2200i PC2200h PC3200i PC3200h Configure the Platelet Agitator for Stand Alone Use 1 Switch the Agitation ON OFF switch OFF NOTE Agitators are shipped from the factory with the motion alarm disabled 2 Install the platelet agitator according to the requirements in the operation manual gt For PF396i platelet agitators adjust the leveling feet to level the platelet agitator 3 Connect one end of the power cord to the power connector on the platelet agitator Connect the other end to a grounded outlet that meets the electrical requirements on the product specification label NOTE The rechargeable backup battery charges when AC power is connected 4 Switch the Agitation ON OFF switch ON 5 Switch the Motion Alarm ON OFF switch ON Configure the Platelet Agitator for Use in a Platelet Incubator Optional Helmer platelet agitators can be installed inside Helmer platelet incubators i Series platelet agitators can be connected to i Series platelet incubators via a data cable The connection allows the platelet incubator to monitor the platelet agitator motion and to sound an alarm when agitation motion stops PC2200i and PC3200i platelet incubators hold one agitator per shelf Each shelf features a corresponding power connector In PC2200i and PC3200i platele
35. elet agitators installed in i Series incubators The data cable is faulty Replace the data cable The remote alarm board on the agitator is faulty Check connections to the remote alarm board and secure if loose Replace the board if faulty On the platelet incubator a component is faulty or internal connections are loose gt Refer to the platelet incubator service manual The alarm activates while the storage frame is moving The alarm delay control is faulty Verify the delay period is set to a value greater than O If the alarm still activates when the storage frame is moving replace the remote alarm control board if faulty The motion actuator and motion sensor are not aligned gt Check the actuator on the bottom of the frame is aligned with the sensor on the base Adjust the position if not aligned PF48i and PF96i gt Check the positions of the actuator and the sensor They should be aligned both vertically and horizontally when the storage frame is centered on the base and be separated by a gap of approximately 0 125 in 3 2 mm Adjust the position of the sensor if not aligned PF396i The motion sensor or actuator is faulty Check the connections for the actuator and the sensor Replace the actuator or the sensor if faulty The visual or audible alarm indicator is faulty Underalarm conditions verify the motion alarm lamp lights and the alarm bu
36. et Agitator cee Vekk deed de sakke eee ee ee 41 13 1 1 Exterior 4 bes Awe da eid whee TE Ger ea bee head ee 41 19 12 m 41 13 2 Remove the Storage Frame sk Ra Re aa Gee 42 13 21 ER 42 13 2 2 PFA8hr and PF96h wae eit ace deal ed EID RACER oed d ike 43 13 3 Install the Storage Frame x 02er eden RU en Keke RR UR Kasa RR OR Red 44 I5 uM uc 44 13 3 2 4 PF96ll 2 5 ge 45 13 4 Lubricate the Drawer Slides 2 4 4 47 13 5 sede bee aedes ep RO SAUCE b e edd 47 360095 1 L Helmer 19 51 PFIN am benet SA bre reke ba di eed here pq ds 47 13 5 2 PF48h and PF96h Le OPER S A dod nl een ed ka pe t d de Gee 48 14 Troubleshooting PC 49 14 1 General Operation 2 s 49 eee beaten ea Se 52 15 1 Storage Frame xen den kes ske ekke Sika RO RERO ADR 52 15 2 Base Exterior Features ua saasra Re en sake UR RB a e CRURA 53 15 3 Base Interior F tures
37. ews securing the safety bracket toward the rear b Thelip on the safety bracket will slide underneath the lip on the base c the screws to secure the safety bracket 8 7 Lubricate the Drawer Slides NOTE This chapter is not applicable to PF15i platelet agitator A CAUTION Before moving drawers ensure they are completely empty gt Open the drawer using the drawer handle not the label holder gt Do open more than one drawer at a time Clean the slots in the drawer guides with a clean dry cloth Apply a thin film of petroleum jelly to the bottom of each drawer where it contacts the drawer guide 8 8 Lubricate and Service Internal Parts Prior to servicing internal parts power the platelet agitator off and disconnect the backup battery 8 8 1 PF15i Clean bearings slide blocks and components according to the preventive maintenance schedule in the platelet agitator operation manual Lubricate slide rods with a light machine oil NOTICE Do not use grease or aerosol lubricant Replace slide blocks as necessary The hole in each slide block should be circular hole is out of round replace the slide block 360095 1 L 24 i Series amp Models Internal moving parts PF15i shown Label Description A Slide block B Slide rod C Crank block bearing 8 8 2 PF48i and PF96i Clean bearings wheels and components according to the preventive maintenance schedule in
38. he faulty motor and secure loose connections gt Check the voltage through the power switch If no voltage replace the power switch The motor is faulty Verify there is voltage to the motor If there is voltage but the motor does not turn the motor is faulty For PF15h 48 and PF96h platelet agiatators replace the motor and gearbox The gearbox is faulty Remove the gearbox from the motor Turn the PF15h PF48h power on If the motor turns the gearbox is faulty PF96h Replace the gearbox and the motor Agitation is noisy or The storage frame is Examine the internal wiring and components to rough 360095 1 L rubbing against loose internal wiring or components ensure they are secure The drive plate assembly is worn PF15h Check the drive plate assembly for wear If the slide blocks on the assembly are worn replace them If other parts on the assembly are worn replace the entire assembly One or more wheels are worn PF48h PF96h Check the axle hole in each wheel If an axle hole is out of round or a wheel bearing is worn replace the wheel or wheel assembly 49 Helmer Problem Possible Cause Horizon Series Models Action Agitation is noisy or rough The agitator is not level Verify the agitator has been installed according to the operation manual The storage frame is not installed correctly Verify the storag
39. hen cleaning NOTE The PF396i platelet agitator does not include a fan In environments where platelet agitator is exposed to excessive lint or dust fan may require cleaning more frequently than stated in preventive maintenance schedule Clean the fan grill using a soft brush and a vacuum cleaner 360095 1 L 19 i Series amp Models 8 5 Remove the Storage Frame A CAUTION Before moving drawers ensure they are completely empty gt Open the drawer using the drawer handle not the label holder gt Do open more than one drawer at a time NOTICE When lifting the storage frame lift at the ends of the frame rather than the middle of the 8 5 1 8 5 2 360095 1 L frame Lifting from the middle may cause the frame to bend IM i Lift the storage frame by the ends PF48h shown PF15i 1 Switch the agitation ON OFF switch OFF 2 Disconnect the platelet agitator from AC power 3 Remove four screws securing the storage frame to the slide blocks in the base NOTE The two rear screws are accessible through the holes in the top of the storage frame 4 Lift the storage frame off the base Screws securing storage frame to the slide blocks in the base circled PF48i and PF96i 1 Switch the agitation ON OFF switch OFF 2 Disconnect the platelet agitator from power Disconnect the power cord from the AC outlet or b Disc
40. hrough hole on the panel 6 agitator board locate the appropriate interface for the monitoring device 7 Connect remote alarm wires to the appropriate terminals according to requirements for your alarm System 8 Reconnect the battery 9 Secure the new wiring so that it does not obstruct internal moving parts 10 Reinstall the parts that were removed to access the agitator board 11 Reconnect AC power 12 Switch the agitation ON OFF switch ON 0 Remove and Install Drawers CAUTION gt Before moving drawers ensure they are completely empty for safe lifting gt Open the drawer using the drawer handle not the label holder Remove a Drawer 1 Pull drawer out until it stops when the tabs on the drawer contact the spring loaded stops 2 Depress the spring loaded drawer stops 3 Pull the drawer outward until the tabs on the drawer have passed the drawer stops 4 Pull drawer free of the drawer slides Left Drawer in the full open position Right Drawer with the tab in front of the drawer stop 16 i Series amp Models Install a Drawer 1 Align drawer with the drawer slides 2 Push drawer in until it stops when the tabs on the drawer contact the spring loaded stops 3 Depress the spring loaded drawer stops 4 Push the drawer into the storage frame until it stops T 6 Drawer Labels Drawer label holders may be installed on platelet agitator drawers Helmer PF96
41. i 115 V MAIN POWER 115 10 V 60 Hz POWER A POWER SWITCH CONNECTOR gt gt Voltage selection amp switch REMOTE 2 gt BOARD PROXIMITY El BOARD SENSOR J8 BATTERY H MOTION ALARM J4 SWITCH 9v DRY EXTERNAL MONITORING DEVICE INTERFACES 11 6 PF396i 230 V MAIN POWER 230 10 V 50 60 Hz C POWER A POWER MICH gt gt Voltage selection z amp switch J1 1 AGITATOR PROXIMITY H BOARD sensor J8 E 37 BATTERY L ALARM H MOTION BUZZER ALARM SWITCH M ALARM LAMP 9v DRY EXTERNAL MONITORING DEVICE INTERFACES 360095 1 L i Series Models 38 iss Helmer Horizon Series Models Section 11 Horizon Series Models 12 12 1 12 2 12 3 360095 1 L Product Configuration Platelet Agitator and Platelet Incubator Compatibility Horizon Series countertop platelet agitators can be placed in i Series or Horizon Series platelet incubators Horizon Series platelet agitators do not include a motion alarm or alarm battery that warns of stopped agitation While a Horizon Series platelet agitator can be installed in an i Series or Horizon Series platelet incubator the platelet incubator cannot monitor the platelet agitator s motion NOTE gt Only i Series platelet incubators can monitor i Series platelet agitators
42. i with label holders installed Install label holders 1 Insert the tabs on the label holder into the slots on the drawer 2 Pivot the holder around the drawer handle Align the hole on the label holder with the corresponding hole on the drawer 3 Insert a screw through the hole in label holder and through the hole in the drawer 4 Install the nut on the screw on the back side of the label holder Installed label holder 7 7 Level the Platelet Agitator PF396i NOTE A bubble level may be used to ensure the platelet agitator is level Leveling feet must be adjusted to ensure the platelet agitator is stable Using a wrench raise or lower leveling feet to level the platelet agitator from side to side and from front to back 360095 1 L 17 i Series Models 8 8 1 8 2 8 3 360095 1 L Maintenance Test the Motion Alarm Test the motion alarm to ensure that it activates when the platelet agitator motion stops The alarm may not activate immediately depending on the motion alarm delay setting If the alarm does not activate when it should refer to chapter 9 Troubleshooting 1 Confirm the platelet agitator is connected to AC power 2 Switch the Motion Alarm ON OFF switch ON 3 Switch the Agitation ON OFF switch ON 4 Switch the Agitation ON OFF switch OFF to stop agitation or open the door s if the platelet agitator is installed in an i Series platelet incubator When alarm delay per
43. ices These interfaces are located on the agitator board in the base of the agitator Interface circuit is either normally open or normally closed depending on terminals used Requirements for your alarm system determine which alarm wires must connect to terminals A CAUTION gt The interface on the remote alarm monitoring system is intended for connection to the end user s central alarm system s that uses normally open or normally closed dry contacts gt Ifan external power supply exceeding 30 V RMS or 60 V DC is connected to the remote alarm monitoring system s circuit the remote alarm will not function properly may be damaged or may result in injury to the user 7 4 1 J5 Remote Alarm Interface The remote alarm interface is a relay switch with two terminals Normally Open NO gt Ground GND The terminals on the remote alarm interface have the following maximum load capacity gt 3Aat9V 360095 1 L 14 i Series amp Models 7 4 2 360095 1 L NO GND Interfaces for external monitoring device J5 The J5 interface connects a monitoring device to the platelet agitator in a normally open NO circuit When the motion stops and the alarm is activated the circuit closes providing 9 V 3 A maximum current to the monitoring device J6 Remote Alarm Interface The J6 remote alarm interface is a relay switch with three terminals Normally Open NO gt Common gt Norma
44. iod elapses the motion alarm activates 5 Switch the Agitation ON OFF switch ON or close the platelet incubator door s to resume agitation and silence the alarm Test the Motion Alarm Battery The motion alarm system is powered by AC power backed up by a rechargeable battery The battery charges when the platelet agitator is connected to AC power In the event of an AC power failure agitation would stop and the battery will power the motion alarm NOTE The charge on the battery may have depleted during shipment The battery will recharge when the platelet agitator is connected to AC power Confirm the platelet agitator is connected to AC power Switch the Motion Alarm ON OFF switch ON Switch the Agitation ON OFF switch OFF Disconnect the platelet agitator from AC power Disconnect the power cord from the AC outlet or b Disconnect the power cord from the outlet inside the platelet incubator c When alarm delay period elapses the motion alarm activates gt Ifthe motion alarm does not activate replace the motion alarm battery 5 Reconnect the platelet agitator to AC power 6 Switch the Agitation ON OFF switch ON to resume agitation and silence the alarm Replace the Motion Alarm Battery The battery is located on the control board inside the base of the platelet agitator The location of the control board and the access method varies by model Agitator Method of Access to Control Board PF15i Remove rear
45. ive plate and the crank block a Onthe rear slide rod slide the drive plate so the crank block is vertical b The crank block bearing should be above the motor shaft 7 Left Drive plate Right Crank block in vertical position 3 Inside the base orient the slide blocks front slide rod align the two slide blocks with the corresponding blocks on the drive plate b Rotate the slide blocks so the screw holes are oriented upward Slide blocks aligned with screw holes oriented upward circled 4 Ensure the slide blocks are at the same height To adjust the height adjust the slide rods Loosen the screws that attach the slide rods to the base b Reposition the slide rod then tighten the screws Slide rod screws circled 22 Helmer 8 6 2 360095 1 L 7 i Series amp Models Ensure that all internal wiring is clear of moving parts Place the storage frame on the slide blocks aligning the screw holes in the frame with the screw holes in the slide blocks Tighten the screws to secure the storage frame to the slide blocks PF48i and PF96i 1 2 Ensure the platelet agitator is disconnected from AC power Inside the base orient the wheels and drive assembly a Push the wheels toward the rear of the platelet agitator b Rotate the drive assembly so the crank block is vertical c crank block bearing should be below the motor shaft Ensure that all internal wiring is clear of moving parts
46. l wiring or components ensure they are secure The drive plate assembly is worn PF15i Check the drive plate assembly for wear If the slide blocks on the assembly are worn replace them If other parts on the assembly are worn replace the entire assembly One or more wheels are worn 481 PF96i PF396i Check the axle hole in each wheel If an axle hole is out of round or a wheel bearing is worn replace the wheel or wheel assembly 27 Helmer Problem Possible Cause i Series Models Action Agitation is noisy or rough The agitator is not level Verify the agitator has been installed according to the operation manual The storage frame is not installed correctly Verify the storage frame has been installed correctly Moving parts are grinding against each other Verify that internal moving parts are lubricated and not worn Lubricate or replace them The ground strap is loose and the storage frame is rubbing against it PF48i PF96i Verify the ground strap is attached to the storage frame component is Contact Helmer Technical Service faulty or internal connections are loose The bearing block Check the bearing block for wear Replace if worn the storage frame is worn PF48i PF96i One or more slide gt Check the hole through each slide block for wear blocks are worn If the hole is out of
47. lly Closed NC The terminals on the remote alarm interface have the following maximum load capacity gt 2Aa8t9V 1 2 3 NO GND NC Interfaces for external monitoring device J6 The J6 interface connects a monitoring device to the platelet agitator in either a normally open or normally closed circuit depending on terminals used Normally Open NO Configuration gt When the platelet agitator stops and enters an alarm state the circuit closes 15 i Series amp Models 7 4 3 7 5 360095 1 L Normally Closed NC Configuration gt When the platelet agitator stops and enters an alarm state the circuit opens Terminals are dry contacts and do not supply voltage Interface circuit is either normally open or normally closed depending on terminals used Use the J6 interface dry contact connection to connect the Helmer Remote Alarm Monitoring System Requirements for your alarm system determine which alarm wires must connect to terminals Connect to Remote Alarm Interface Switch the agitation ON OFF switch OFF Disconnect AC power Access the agitator board in the base of the platelet agitator Disconnect the battery Route the wires from the external monitoring device into the base gt For PF15i PF48i and PF96i platelet agitators insert wires through access hole on the right side of the base gt For PF396i platelet agitators remove front vent cap from the left panel and insert wires t
48. m Type Agitator Motion Alarm i Series Helmer 5 5 1 Compliance Regulatory Compliance This device complies with the requirements of directive 93 42 EEC concerning Medical Devices as amended by 2007 47 EC Sound level is less than 70 dB A General Information 5 2 360095 1 L Emergo Europe Molenstraat 15 2513 BH The Hague Netherlands NOTE PF396i platelet agitator is not CE compliant WEEE Compliance The WEEE waste electrical and electronic equipment symbol right indicates compliance with European Union Directive WEEE 2002 96 EC and applicable provisions The directive sets requirements for the labeling and disposal of certain products in affected countries When disposing of this product in countries affected by this directive gt Do not dispose of this product as unsorted municipal waste gt Collect this product separately Use the collection and return systems available locally For more information on the return recovery or recycling of this product contact your local distributor General Information 6 6 1 6 2 6 3 6 4 360095 1 L Warranty For technical service needs please contact Helmer at 800 743 5637 or www helmerinc com Have the model and serial number available when calling Rapid Resolution When a warranty issue arises it is our desire to respond quickly and appropriately The service department
49. n Part Number oo A Power connector with fuse holder 100 115 V 120152 A Fuses not included 230 V 120379 B Fuse 100 115 V B PF15i PF48i PF96i 0 5 A 120154 115 PF396i 6 3 A 120198 230 V PF15i PF48i PF96i 0 3 120500 PF396i 5 0 A 120173 C Power switch 120478 C D Wheel track PF396i 320215 1 E Fan guard PF 15i PF48i PF96i 220145 360095 1 L 32 Helmer i Series amp Models Label Description Part Number Alarm buzzer 120160 L G Alarm lamp 120491 M H Motion alarm switch 120202 H Not Foot PF15i PF48i PF96i PF15i 220047 shown PF48i PF96i 800284 1 Adjustable foot PF396i 220080 10 3 Base Interior Features Parts inside the base PF48i and parts from various models shown Label Description Part Number Wheel assembly PF48i PF96i Front 400583 1 Includes wheel axle and Rear 400583 2 mounting bracket B Drive block bearing PF 15i 220050 PF48i PF96i Fan PF15i PF48i PF96i 100 115 V 120150 F 230 V 120151 D Wheel PF48i and PF96i 320950 1 Included in wheel assembly E Gear box PF15i PF48i PF96i 220053 F Motor PF15i PF48i PF96i E 100 115 V 120449 230 V 400258 1 includes capacitor PF396i 115 V 400305 1 230 V 400638 1 includes capacitor G Motor mount bracket PF 15i 320260 1 PF48i PF96i H Capacitor PF15i PF48i 100 115 V included with motor D PF96i 230 V
50. ntertop Models For a period of one 1 year Helmer will cover repair labor costs provided that the product is returned to Helmer for warranty service Alternatively your facility s staff may work with a Helmer technician to make repairs on site Labor costs for repairs performed at a location other than Helmer or for repairs made without the assistance of a Helmer technician will be the responsibility of the end user Additional Warranty Information The time periods set forth above begin two weeks after the original date of shipment from Helmer Warranty procedures set forth above must be followed in all events THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE NO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE SHALL APPLY THE LIABILITY IF ANY OF HELMER FOR DIRECT DAMAGES WHETHER ARISING FROM A BREACH OF ANY SALES AGREEMENT BREACH OF WARRANTY NEGLIGENCE OR INDEMNITY STRICT LIABILITY OR OTHER TORT OR OTHERWISE WITH RESPECT TO THE GOODS OR ANY SERVICES IS LIMITED TO AN AMOUNT NOT TO EXCEED THE PRICE OF THE PARTICULAR GOODS OR SERVICES GIVING RISE TO THE LIABILITY IN NO EVENT SHALL HELMER BE LIABLE FOR 10 General Information 5 5 360095 1 L ANY INDIRECT INCIDENTAL CONSEQUENTIAL OR SPE
51. onnect the power cord from the outlet inside the platelet incubator c If the platelet agitator is installed in a platelet incubator remove the platelet agitator and set it on a sturdy work surface 3 Remove the drawers 20 i Series amp Models 8 6 360095 1 L 4 Move the safety bracket so it clears the lip on the base a Onthe storage frame loosen two screws attaching the safety bracket to the storage frame b Slide the screws and safety bracket to the front of the agitator c Tighten the screws to keep the bracket in the forward position Ground strap screw Safety bracket Screws Storage frame and base PF96i shown with drawers removed 4 Remove the screw that secures the ground strap to the storage frame 5 Tilt the storage frame forward The rear of the frame should be 1 5 38 mm above the base Storage frame tilted forward 6 Slide the storage frame toward the rear to disengage the frame from the base 7 While holding the storage frame by the ends lift the storage frame off the base Install the Storage Frame NOTICE When lifting the storage frame lift at the ends of the frame rather than the middle of the frame Lifting from the middle may cause the frame to bend Lift the storage frame by the ends PF48h shown 21 i Series amp Models 8 6 1 360095 1 L PF15i 1 Ensure the platelet agitator is disconnected from AC power 2 Inside the base orient the dr
52. or surfaces with soft cotton cloth and non abrasive liquid cleaner Disinfect using a mild disinfectant solution Fan A WARNING Disconnect platelet agitator from AC power when cleaning 360095 1 L In environments where platelet agitator is exposed to excessive lint or dust fan may require cleaning more frequently than stated in preventive maintenance schedule Clean the fan grill using a soft brush and a vacuum cleaner 41 4 Helmer Horizon Series Models 13 2 Remove the Storage Frame A CAUTION Before moving drawers ensure they are completely empty gt Open the drawer using the drawer handle not the label holder gt Do open more than one drawer at a time NOTICE When lifting the storage frame lift at the ends of the frame rather than the middle of the frame Lifting from the middle may cause the frame to bend 5 Lift the storage frame by the ends 48 shown 13 2 1 PF15h 1 Switch the agitation ON OFF switch OFF 2 Disconnect the platelet agitator from AC power Disconnect the power cord from the AC outlet or b Disconnect the power cord from the outlet inside the platelet incubator c If the platelet agitator is installed in a platelet incubator remove the platelet agitator and set it on a sturdy work surface 3 Remove four screws securing the storage frame to the slide blocks in the base NOTE The two rear screws are accessi
53. power cord and secure the cord When moving unit use assistance from a second person Never physically restrict any moving component Avoid removing electrical service panels and access panels unless so instructed Keep hands away from pinch points when agitation motion is enabled Avoid sharp edges when working inside the electrical compartment Ensure biological materials are stored at recommended temperatures determined by standards literature or good laboratory practices Proceed with caution when adding and removing samples from the platelet agitator Use manufacturer supplied power cord only Using the equipment in a manner not specified by Helmer Scientific may impair the protection provided by the equipment Decontaminate parts prior to sending for service or repair Contact Helmer Scientific or your distributor for decontamination instructions and a Return Authorization Number Ensure biological materials are stored safely in accordance with all applicable organizational regulatory and legal requirements The platelet agitator is not considered to be a storage cabinet for flammable or hazardous materials Configuration Model and Input Power NOTE Service information varies depending on the model and power requirements This information appears on the product specification label on the bottom of the platelet agitator PF15 or the rear of the platelet agiatator PF48 PF96 PF396i OU PF48i i Series amp
54. t Tighten the connection if loose Verify the outlet is operational and meets the power requirements for the platelet agitator Repair the original outlet or connect to a different outlet The storage frame is obstructed Verify the storage frame is free of obstructions such as the power cord Verify the agitator has been installed according to the operation manual A component is faulty or internal connections are loose Contact Helmer Technical Service 29 Helmer 9 2 360095 1 L Alarm Activation Problems Problem Possible Cause i Series Models Action Agitation has stopped but the motion alarm is not active The visual or audible alarm indicator is faulty gt Under alarm conditions verify the motion alarm lamp lights and the alarm buzzer sounds Check connections to the control board and secure if loose Replace the motion alarm lamp or alarm buzzer if faulty The motion sensor and or motion actuator is faulty gt Check the continuity for the motion sensor and actuator Replace if faulty The motion alarm switch is faulty Check connections from the motion alarm switch to the agitator board and secure if loose Replace the motion alarm switch if faulty The control board is faulty gt Replace the control board Agitation has stopped but the motion alarm is not active on the incubator s i Center monitoring system plat
55. t incubators each shelf includes a data port Through the data port and data cable agitation motion is communicated from i Series platelet agitators to the i Series platelet incubator 12 i Series amp Models 360095 1 L When installing a platelet agitator on a shelf use the power connector for that shelf to prevent the power cord from obstructing the agitation motion When installing an i Series platelet agitator on a shelf in an i Series platelet incubator use the data port for that shelf so agitation motion is communicated appropriately NOTE For additional instruction in configuring a platelet agitator in a platelet incubator refer to the platelet incubator operation and service manuals Required equipment gt Power cord the platelet agitator includes two power cords use the short cord when installing the platelet agitator in a platelet incubator gt Fan deflector PF15i platelet agitator installed in a PC100 platelet incubator Data cable one data cable per shelf is included with an i Series platelet incubator Install the platelet agitator 1 Switch the agitation ON OFF switch OFF 2 Ensure the AC power cord is not connected to the platelet incubator NOTE Agitators are shipped from the factory with the motion alarm disabled 3 Install the fan deflector on the PF15i platelet agitator if the platelet agitator is installed in a PC100 platelet incubator Position the deflector so th
56. the Storage Frame NOTICE When lifting the storage frame lift at the ends of the frame rather than the middle of the frame Lifting from the middle may cause the frame to bend Lift the storage frame by the ends PF48h shown 13 3 1 PF15h 1 Ensure the platelet agitator is disconnected from AC power 2 Inside the base orient the drive plate and the crank block a rear slide rod slide the drive plate so the crank block is vertical b The crank block bearing should be above the motor shaft 7 Left Drive plate Right Crank block in vertical position 3 Inside the base orient the slide blocks a front slide rod align the two slide blocks with the corresponding blocks on the drive plate b Rotate the slide blocks so the screw holes are oriented upward 360095 1 L 44 Horizon Series Models Slide blocks aligned with screw holes oriented upward circled 4 Ensure the slide blocks are at the same height To adjust the height adjust the slide rods Loosen the screws that attach the slide rods to the base b Reposition the slide rod then tighten the screws Slide rod screws circled 5 Ensure that all internal wiring is clear of moving parts 6 Place the storage frame on the slide blocks aligning the screw holes in the frame with the screw holes in the slide blocks 7 Tighten the screws to secure the storage frame to the slide blocks 13 3 2 PF48h and PF96h 1 Ensure the platelet
57. zzer sounds Check connections to the agitator board and secure if loose Replace the motion alarm lamp or alarm buzzer if faulty The control board is faulty Replace the control board 30 Helmer 10 Parts 10 1 Storage Frame i Series amp Models Parts on the storage frame PF15i and PF96i with features from multiple models shown Label Description Part Number A Storage platform PF 15i 400548 1 B Proximity sensor PF396i 400963 1 C Proximity actuator PF396i 120125 D Drive plate PF396i 321005 1 E Wheel 9 320566 1 also part of the wheel assembly F Proximity actuator PF15i PF48i PF96i 120125 G Drawer assembly 481 Silver drawer 400613 1 Red drawer 400614 1 Black drawer 400612 1 PF96i PF396i Silver drawer 400616 1 Red drawer 400617 1 Black drawer 400615 1 H Drawer stop PF48i PF96i PF396i 400174 1 360095 1 L 31 Helmer i Series Models Label Description Part Number Drawer guide PF48i PF96i PF396i PF48i PF96i Left 320942 1 Right 320942 2 PF396i Top left 320540 1 Top right 320540 2 Bottom left 320541 1 Bottom right 320541 2 J Bearing block PF48i PF96i 320943 1 Not Wheel assembly PF396i 400159 1 shown ncludes wheel axle and mounting bracket 10 2 Base Exterior Features Parts on the base Parts from various models shown Label Descriptio
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