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Matrix Treadmill Service Manual

1. 27 9 2 Rear FRONEMREDIACE MA 28 9 3 REMOVA A 29 9 4 Replacement odio e estet o eo aoc one pa 30 9 5 et ote add dade it Se se 31 9 6 Es nnibg BelbierdoVal imd Ve Mesas 32 9 7 Side lutea 33 9 8 Motor Control Board MCB Replacement 34 9 9 Motor Replacement ete RTL nn 35 9 10 Dive Bell obe c ec A 36 9 11 Incline Motor Replacement coarse Pectus eo edito rated Pai dateien 38 9 12 Console R placemen 39 9 13 Console Mast Arm Replacement 40 9 14 Console Cable Replacement d oae va eo 43 TABLE OF CONTENTS 9 15 9 16 9 17 9 18 9 19 10 1 10 2 10 3 10 4 10 5 10 6 Handlebar Service ded toe te nene Uu se du 45 Emergency Stop Switch 46 Heart Rate Board Replacement 47 Blower Motor Replacement nnne nnns nenne nn nnn 48 Overlay PR Deo ded ee 49 CHAPTER 10 TREADMILL SPECIFICATIONS AND ASSEMBLY GUIDE Treadmill SpecificatiOFiSus Qe Gd Pn DU A AE Que Ove DUO caia OLI Cul aA
2. onto the contact heart rate grips for his workout d bf cher ilH 1 Choose HEART RATE by selecting the heart rate workout button Bim and press ENTER Ts 2 Enter incline using the ARROW KEYS or the NUMBER KEYPAD and press ENTER 3 Enter age using the ARROW KEYS or NUMBER KEYPAD gia S re 5 4 Enter the desired percent of maximum heart rate using the ARROW KEYS or the NUMBER KEYPAD and press ENTER 5 Enter the desired time using the ARROW KEYS or NUMBER KEYPAD and press ENTER 6 Enter user weight user weight is used to calculate the caloric expenditure value providing an accurate weight helps to ensure an accurate caloric expenditure rating for each user using the ARROW KEYS or the NUMBER KEYPAD and press ENTER 7 Press GO or QUICK START to begin the workout 4 5 FITNESS TEST WORKOUT OPERATION Your Matrix T5x 07 Treadmill offers a variety of fitness tests Gerkin Firefighter Protocol the Wellness Fitness Initiative WFl the Army Navy USMC and USAF as well as the Physical Efficiency Battery PEB The Gerkin Protocol was developed by Dr Richard Gerkin of the Phoenix Arizona Fire Department It is a sub maximal graded treadmill evaluation used by many fire departments across the United States to assess the physical condition of the firefighters The test requires constant monitoring of the user s heart rate so the use of
3. 120 5 20R 220 6 20R MATRIX DEDICATED CIRCUIT ELECTRICAL REQUIREMENT INFO Matrix treadmills require the use of a 20 amp dedicated circuit with a non looped isolated neutral ground for the power requirement Quite simply this means that each outlet you plug your treadmill into should not have anything else running on that same circuit The easiest way to verify this is to locate the main circuit breaker box and turn off the breaker s one at a time Once a breaker has been turned off the only thing that should not have power to it is the treadmill No lamps vending machines fans sound systems or any other item should lose power when you perform this test Non looped isolated neutral grounding means that each circuit must have an individual neutral ground connection coming from it and terminating at an approved earth ground You cannot jumper a single neutral ground from one circuit to the next In addition to the dedicated circuit requirement the proper gauge wire must be used from the circuit breaker box to each outlet that will have the maximum number of units running off of it If the distance from the circuit breaker box to each outlet is 100 feet or less then 12 gauge wire may be used For any distance greater than 100 feet from the circuit breaker box to the outlet 10 gauge wire must be used CHAPTER 3 PREVENTATIVE MAINTENANCE 3 1 RECOMMENDED CLEANING TIPS In order to
4. FIGUREA FIGURE B 2 Use a razor to remove the heart rate overlay from the lower portion of the console Figure C 3 Clean the console area with alcohol to remove any left over adhesive from the overlay Figure D TE FIGURE 4 Peel the protective film off of the new entertainment keypad Figure E 5 Slide the ribbon cable of the new entertainment keypad through the slot in the console plastic Figure F FIGURE E FIGURE F 58 CHAPTER 10 TREADMILL SPECIFICATIONS AND ASSEMBLY GUIDE 10 5 MYE TV BRACKET INSTALLATION INSTRUCTIONS CONTINUED 6 Stick the keypad to the cutout in the console plastic and press down to completely adhere the keypad to the plastic Figure G 7 Peel the protective film from the back of the entertainment overlay Figure H FIGURE G FIGURE H 8 Stick the overlay to the cutout in the console plastic and press down to completely adhere the overlay to the plastic and keypad Figure 9 Plug the keypad ribbon cable into the open pins on the UCB Figure J NOTE Make sure that all pins are engaged by the ribbon cable i FR Cia NN 4 FIGURE I FIGURE J 10 Slide the TV bracket between the console frame and the fan frame Figure K 11 Secure the TV bracket to the console using the 4 socket head screws sent with the kit L FIGURE K FIGURE CHAPTER 10 TREADMILL SPECIFICATIONS AND ASSEMBL
5. 0 Belt Stop function for user s existence detect HRT SPEED BASED or This option allows the user to choose speed based target heart rate programs CHAPTER 6 ENGINEERING MODE 6 1 USING ENGINEERING MODE 1 To enter Engineering Mode hold the INCLINE DOWN and SPEED DOWN keys for three seconds until Manager Mode appears on the middle LED dis play 2 Press any UP arrow key and Engineering Mode will appear on the display 3 Press ENTER once Engineering Mode is displayed 4 To scroll between programs in the Engineering Mode press any UP or DOWN arrow key 5 Press ENTER to modify the program settings once displayed 6 Press any UP or DOWN arrow key to change value 7 Once program setting is correct press ENTER to save 8 Press the EMERGENCY STOP to exit Engineering Mode _6 2 ENGINEERING MODE CUSTOM SETTING DEFAULT MINIMUM MAXIMUM UNIT DESCRIPTION Disable Errors EN Shows A C class error codes OFF Shows only C class error codes Elevation Minimum Controls the low incline Controls the low incline parameter Auto Calibration This function is to calibrate the treadmill incline Speed Units MILE MILE KILOMETER DISTANCE Measurement unit used for calorie calculations distance and speed 5 MINUTES 30 SECONDS 10 MINUTES Reset Default Volume Control SECONDS MINUTES N A
6. 13 6 2 Engineering Mode 13 7 7 1 Using Service Db ord 14 7 2 Service Mode OVervieW ___ TE PD LL DUE 14 CHAPTER 8 TROUBLESHOOTING 8 1 Electical Dia Gramm Ras uaa ERR REP MU op ded 15 8 2 Motor Control Board MCB LED Instructions 18 8 3 MC BANTING ERR 19 8 4 0140 01A0 0142 Error Troubleshooting 20 8 5 01AS Error TroublesFioollrig teen rac ed 20 8 6 01A8 02B6 0287 02B8 Error 21 8 7 OTAD Error Troubl shooliho soo aa aw Rare RIRs e ric Re 21 8 8 OZAD Error Iroubl shoollhig s ioo eire Rita aie Rae mci a oce E ia s 22 8 9 0282 Error Troubleshooting a Re a xen EE RN Rar ERR a YR Ra RP 22 8 10 0289 02BA 0280 Error Troubleshooting 23 8 11 4 0 Error Troubleshootllrig vn Rea nene Emu a d ric e 23 8 12 Troubleshooting No Power To The 24 8 13 Troubleshooting Heart Rate Issues 25 8 14 Troubleshooting Speed Shown is Higher than Belt Speed 26 CHAPTER 9 PART REPLACEMENT GUIDE 9 1 Motor Cover and Lower Shroud
7. ue F H 1 1 Ipod BH B a Power 5 E _ n a 4 mnm T0 FRAME vem 54 Coble TRAE 790 EE To C SAFE 25 020 EAH D IN lt e TV Cable 15 CHAPTER 8 TROUBLESHOOTING 8 1 ELECTRICAL DIAGRAMS Digital Communication Wire 245072 pt 1j 127 Red LE IL er I E Pare a 5 5 rose UCB Little Board Wire 00 KHOE B HOLE FUNCTION L2 12 18 18 19191 OUR 22 ___ 16 8 1 ELECTRICAL DIAGRAMS Hand Pulse Sensor Wire NP Hand Pulse Wire BI Ehe CHAPTER 8 TROUBLESHOOTING A TURCO EIER E 3 CROUND Siling 5 2 6 ROUND Sling sony CK OND add Shield Gera MEN 313 IN 18 CHAPTER 8 TROUBLESHOOTING 8 2 MCB LED INSTRUCTIONS REFERENCE DESIGNATOR DESCRIPTION Indicates if the digital communication is working normally between the console and the MCB Blinking Normal Off Fault Indicates if the console is working normally Blinking Normal Light MCU Fault Off MSU No Power Indicates if t
8. 5 07 TREADMILL SERVICE MANUAL TABLE OF CONTENTS CHAPTER 1 SERIAL NUMBER LOCATION 2 22 2 1 2 1 CHAPTER 2 IMPORTANT SAFETY INSTRUCTIONS 2 1 Before Getting Started 2 2 2 Read and Save These Instructions a a nenne 3 2 3 Electrical Requiremehls o c neo n e ue PM ev 4 CHAPTER 3 PREVENTATIVE MAINTENANCE 3 1 Recommended Cleaning 5 3 2 Check for Damaged Parts rite etta tu 5 2 3 Care Maintenance Instructions 6 3 4 Auto Calibration Procedure eu ale e er uae petu 7 3 5 Adjastng the tees 7 CHAPTER 4 USING THE CONSOLE AND PROGRAM DESCRIPTION 4 1 Console DeSCrip WOM pos bU A Odds 8 4 2 Manual Workout 9 4 3 Operating Level Based Programs 2 2 0 0 0 nee 9 4 4 Heart Rate Control Workout 10 4 5 Fitness Test Workout 10 5 5 1 Using Manager 12 5 2 Manager Mode 12 CHAPTER 6 ENGINEERING MODE 6 1 USING Engineering
9. ea ar uat Jn Tr pep am FIGURE E 49 CHAPTER 9 PART REPLACEMENT GUIDE 9 19 OVERLAY REPLACEMENT CONTINUED 8 Push the overlay ribbon cable through the hole in the console and plug it in Figure F 9 Match the overlay to the cutout on the console Figure FIGURE F FIGURE G 10 Press down on the corners of the overlay to keep it in place then remove the protective film Figure H amp 1 FIGURE H FIGURE I 11 Once the overlay is in the correct position press down on the overlay with a cloth to adhere it to the console plastic Figure J FIGURE J 12 Use the same procedure to replace any additional faulty overlays NOTE Overlays can not be reused 50 CHAPTER 10 TREADMILL SPECIFICATIONS AND ASSEMBLY GUIDE 10 1 TREADMILL SPECIFICATIONS MODEL NAME TREADMILL TYPE FRAME CONSOLE PART FEATURES DECK TYPE ULTIMATE HARD WAX REVERSIBLE 1 DECK BELT TYPE HABASIT 2 PLY COMMERCIAL GRADE RUNNING AREA 60 X 22 152 4 CM X 55 9 CM DECK STEP HEIGHT 9 5 1241 CM CUSHION SYSTEM ULTIMATE DECK CUSHIONING SYSTEM INCLINE RANGE 0 15 1 300 LB 589 7 KG THRUST INCLINE MOTOR SPEED RANGE 0 5 15 MPH 0 8 244 KPH CONTACT amp TELEMETRIC HR SENSORS YES DRIVE SYSTEM MOTOR MOTOR CONTROLLER TREADMILL T 5X 7X 03 F T 5X 07 C MATRIX 5 0 HP AC DYNAMIC RESPONSE DRIVE SYSTEM COMMERCIAL TREADMILL AC DRIVE C
10. CHAPTER 9 PART REPLACEMENT GUIDE 9 13 CONSOLE MAST ARM REPLACEMENT CONTINUED 7 Remove the screws holding the console frame to the mast arms with a 6 mm Allen wrench in the openings with arrows Figure H 8 Lift the frame from the mast arms and set it aside Figure FIGURE H 9 Use a 6 mm Allen wrench to remove the lower mast arm mounting screws Figure 10 Pull the mast arm from the side of the machine Figure K FIGURE J 11 Reverse Steps 1 10 to install a new console mast NOTE replacing the right side mast arm the console cable must be threaded through it prior to it being mounted to the frame 41 CHAPTER 9 PART REPLACEMENT GUIDE 9 14 CONSOLE CABLE REPLACEMENT 1 Turn off power and disconnect the cord from the machine 2 Remove the console as outlined in Section 9 12 3 Take off the cup holder from the right side of the treadmill Figure A 4 Use a 6 mm Allen wrench to remove one screw and take off the plastic hand rail Figure B FIGURE A B FIGURE B 5 Remove the 5 Phillips screws and remove the right side upper plastic cover Figures C D amp E FIGURE C FIGURE D FIGURE E 42 CHAPTER 9 PART REPLACEMENT GUIDE 9 14 CONSOLE CABLE REPLACEMENT 6 Cut the wire ties and begin to un thread the wire harness Figures F amp G FIGURE FIGURE I 43 CHAPTER 9 PART REPLACEMENT GUIDE 9 14 CONSOLE CABLE REPLACEMENT CONTINUED 8 A
11. Wall mounted TVs with 900MHz receiver Controls the default TV volume for entertainment wired through the C Safe port a Input Default DF 15 Range 1 15 b Max Default DF 32 Range 1 32 c Output Default DF 13 Range 1 Max Remote TV support a b c item TV and PCTV only support c item To select AM output device by WIFI or RF Radio If there is no use of the machine over a period of time the console LEDs will turn off go into sleep mode 13 7 7 1 USING SERVICE 1 To enter Service Mode hold the INCLINE DOWN and SPEED DOWN keys for three seconds until Manager Mode appears on the middle LED display 2 Press any DOWN arrow key and Service Mode will appear on the display 3 Press ENTER once Service Mode is displayed 4 To scroll between programs in the Service Mode press any UP or DOWN arrow key 5 Press ENTER to modify the program settings once displayed 6 Press any UP or DOWN arrow key to see value T Press the EMERGENCY STOP to exit Service Mode 7 2 SERVICE MODE OVERVIEW CUSTOM DEFAULT OPTIONS DESCRIPTION SETTINGS Service 1 Display Test Press the ENTER key repeatedly to check each set of LEDs on the display sequentially Service 2 Keypad Test Press any key and the display should show the corresponding message Service 3 Accumulated Distance Accumulated Time Distance Manually sets the Accumulated Distance and
12. Mile 0 99999 Time Kilometer O 160898 Time 0 999999 Press the ENTER key to test CSAFE Press the ENTER key again to test the RF Service 5 Error Log Message Shows the last 10 errors Press and LEVEL UP and DOWN for 3 seconds to clear the errors Setting the PCB System Date Data Displays the current time Service 7 Export and Import Parameter Export parameter Export all parameter to USB Import parameter 1 Import parameters to console without accumulated distance and time and serial number Import parameter 2 Import parameters to console Include accumulated distance and time and serial number TROUBLESHOOTING CHAPTER 8 8 1 ELECTRICAL DIAGRAM C SAFE CONTROL BOARD 25 5 lt why T O n Po rs Fess BREAKER GND P08 2 com ELEVATION MOTOR ees 227 Speaker Set gt A Lorem ammi T s PONER SWTCH TB 2Eorth Neutral c tN SAFE SWITCH 18 Fat Ln vue RE he 00 uat EN 88 on RC shielding ir M 1RT PRI 00 GIRL ot 07 i HPG SENSOR rr 1300 START QUICKLY KEY OVERLAY SET B w B w
13. 00 47 5 41 0 38 9 36 7 33 8 _ 39 5 37 4 35 1 32 3 POOR 5 3 4 45 51 4 37 1 35 4 33 0 30 2 5 4 5 00 52 8 6 1 5 15 53 9 34 5 32 5 30 9 28 0 6 2 5 30 54 9 VERY 6 3 5 45 56 POOR 31 6 30 9 28 3 25 1 6 4 6 00 57 6 15 7 2 6 30 58 8 VO2 max ml kg min 7 3 6 45 60 2 74 7 00 612 20 29 30 39 40 49 50 59 8 1 TAS 62 3 8 2 7 30 63 3 gt 53 0 gt 48 7 gt 46 8 gt 42 0 8 3 7 45 64 SUPERIOR 84 8 00 65 46 8 43 9 41 0 36 8 9 1 8 15 66 5 IR TE EEL 44 2 41 0 39 5 35 2 9 3 8 45 69 LENT ONU 27 41 0 38 6 36 3 32 3 10 1 9 15 72 1 TE em TX 22 38 1 36 7 33 8 30 9 10 3 9 45 73 8 36 7 34 6 32 3 29 4 10 4 10 00 74 9 11 1 TORS 76 3 TE TET 225 35 2 33 8 30 9 28 2 113 10 45 79 1 33 8 32 3 29 5 26 9 11 4 11 00 80 32 3 30 5 28 3 25 5 30 6 28 7 26 5 24 3 VERY 28 3 26 5 25 1 22 3 POOR 25 9 25 1 23 5 21 1 The Military Test programs and the Physical Efficiency Battery PEB provide workouts of a preset distance These distances are established by the various branches of the Military with the objective of each test to complete the distance as quickly as possible At the completion of the test a time based score as defined by the respective Military branch will be shown on the console 1 Choose your desired Military test by pressing the FITNESS TEST WORKOUT button until your desired branch test is shown in the message window and press enter 2 Enter user s age using the ARROW KEYS or the NUMBER KEYPAD and press ENTER 3 Select
14. Controls the maximum time the treadmill can be paused during a workout Serial Number input is available for both the Console and Frame Use the number keys and UP DOWN LEVEL keys to enter Engineering Mode Due to the limited LED characters 2 layers are used to enter the serial number First Layer PPPPPV PPPPP is the product name V is the version If the version is A just leave this blank Second Layer YY MM nnnnn YY is the year 11 12 MM is the month e g 08 09 10 nnnnn is the actual serial number Use the UP DOWN LEVEL keys to navigate the layers and the number keys to input the serial number The product name is dependent on the Machine Type setting For example the console is TM519 with ver A and the manufactured date is 2012 09 with 18765 The frame is TM501 with ver E and the manufactured date is 2012 09 with 12345 Their serial numbers are Console SN TM519 1st layer 120918765 2nd layer Frame SN TM501E 1st layer 120912345 2nd layer NA NA ___ jResetdefaul data to original Club ID amp qu du Je This sets the club ID for clubs using Asset Management OFF TV PCTV REMOTE TV A INPUT DEFAULT 15 B MAX DEFAULT 32 C OUTPUT DEFAULT 13 N A ERP Time Sleep time OFF OR 0 04 MINUTES 4 00 HOURS N A a Off no TV keypad will not operate b TV All normal MYE TVs c PCTV All PCTVs net based TV d Remote TV
15. D 5 Reverse Steps 1 4 to install a new front roller 6 Tension the running belt as outlined in Section 3 5 31 32 CHAPTER 9 PART REPLACEMENT GUIDE 9 6 RUNNING BELT REMOVAL 1 Remove the motor cover as outlined in Section 9 1 2 Remove the rear roller as outlined in Section 9 2 3 Remove the deck as outlined in Section 9 3 4 Remove the front roller as outlined in Section 9 5 5 Remove the running belt and replace with a new belt Figures A amp B NOTE New running belts should ALWAYS be installed on a new deck surface deck should either be flipped or replaced to gain a new surface FIGUREA _ FIGURE B 6 Tension the running belt as outlined in Section 3 5 CHAPTER 9 PART REPLACEMENT GUIDE 9 7 SIDE RAIL REPLACEMENT 1 Remove the end cap using a Phillips screwdriver Figure A 2 Loosen the four screws under the frame using a 5 mm Allen wrench Figure B FIGUREA FIGURE B LN i FIGURE C FIGURE D 4 Reverse Steps 1 3 to install a new side rail 5 After reinstalling the side rail make sure end cap is on first before tightening screws for proper gap spacing NOTE Be careful not to over tighten the screws or they will poke through the top of the side rail 33 34 CHAPTER 9 PART REPLACEMENT GUIDE 9 8 MOTOR CONTROL BOARD MCB REPLACEMENT 1 Turn off power and disconnect the cord from the machine 2 Remove the motor cover as outlined in Section 9 1 3 Cut any wire t
16. UCB but there is still no power on the console replace the console FIGURE FIGURE B CHAPTER 8 TROUBLESHOOTING 8 13 TROUBLESHOOTING HEART RATE ISSUES HEART RATE ISSUES 1 SYMPTOM a No heart rate b High heart rate 2 SOLUTION a With a multi meter set for DC Voltage place one prong of the multi meter on each of the HR plates on the handlebar Figure A A correctly connected HR grip will have a DC Voltage reading of between 0 5 and 2 0 If this reading is correct skip to Step b the reading is not correct remove the screws holding 2 halves of the HR grip together and check the connection of the HR grip wiring to the grips Figure B Replace the grips if any damage is seen to the plates Remove the console to expose the HR board Check the connection of the HR grip wiring to the 6 pin Y cable attached to one side of the HR board Use a multi meter set for ohms to verify the continuity of these wires If the ohm reading is more than 1 or not there at all replace the HR grip wiring this will require replacing the HR handlebar If the ohm reading is correct your issue is not with the HR grip HR wire portion of the HR system b Perform a continuity test on the treadmill console see Service Bulletin Continuity Test on Matrix Treadmills Verify the HR board ground wire With a multi meter set for ohms place one prong on the HR board ground wire and the other on the console grou
17. a telemetric chest strap is highly encouraged The workout operates as follows WARM UP The warm up is 3 minutes long and runs at 3 0 mph 4 8 kph and 0 incline STAGE 1 At the 3 minute mark the treadmill will gradually increase speed to 4 5 mph 7 2 kph The actual test begins at 4 5 mph 7 2 kph STAGE 2 After one minute the treadmill incline will increase to 2 STAGE 3 After one minute the treadmill speed increases to 5 0 mph 8 0 kph STAGES 4 THROUGH 11 After every odd minute the treadmill incline will increase by 29e After every even minute the treadmill speed will increase by 0 5 mph 0 8 kph Once the user s heart rate exceeds the target heart rate 85 of maximum as determined by the equation 220 Age target heart rate zone the individual continues the evaluation for an additional 15 seconds During the 15 second period the evaluation remains at the stage where the target heart rate is exceeded without any change to speed or incline If the heart rate does not return to or below the target heart rate the evaluation ends and the final evaluation stage is recorded If the heart rate returns to or below the target heart rate the program continues at the point where it would have been had the program not stabilized for 15 seconds TEST COMPLETION The test is completed when user s heart rate exceeds the target for more than 15 seconds or when the user completes all 11 stages whichever occurs first The treadmill will enter a c
18. gender using the ARROW KEYS and press ENTER 4 Enter user weight user weight is used to calculate the caloric expenditure value providing an accurate weight helps to ensure an accurate caloric expenditure rating for each user using the ARROW KEYS or the NUMBER KEYPAD and press ENTER 5 Enter the desired start speed using the ARROW KEYS or the NUMBER KEYPAD and press ENTER 6 Press GO or QUICK START to begin the workout 12 5 5 1 USING MANAGER MODE 1 To enter Manager Mode press amp hold INCLINE DOWN and SPEED DOWN at the same time for 3 5 seconds until Manager Mode appears on the display 2 To enter the Manager Mode press ENTER once Manager Mode appears on the display 3 To scroll between programs in the Manager Mode press any UP or DOWN arrow key 4 Press ENTER to modify the program settings once displayed 5 Press any UP or DOWN arrow key to change value 6 Once program setting is correct press ENTER to save 7 Press the EMERGENCY STOP to exit Manager Mode 5 2 MANAGER MODE OVERVIEW CUSTOM DEFAULT MAXIMUM UNIT DESCRIPTION IT PET MAXIMUM TIME TIME MINUTE Maximum workout duration workout duration DEFAULT TIME 99 LIMITED MINUTE Default start time in all programs TO MAX TIME SETTING DEFAULT LEVEL LEVEL Default start level in all programs DEFAULT WEIGHT 150LB 68 50LB 23KG 40018 182 KG POUND Default weight used in calorie calcula
19. incline motor make sure to replace the white washers at the top and bottom Figure A FIGURE F FIGURE G 8 Auto Calibration must ALWAYS be run after replacing the incline motor see Section 3 4 CHAPTER 9 PART REPLACEMENT GUIDE 9 12 CONSOLE REPLACEMENT 1 Turn off power and disconnect the cord from the machine 2 Remove the back cover of the console Figure A 3 Disconnect the console cable connectors Figure B FIGURE A FIGURE B 4 Remove the six 6 mm screws from underneath the console There are arrows stamped in the plastic at the proper openings Figure C 5 Move the console away from the console frame Figure D 6 Reverse Steps 1 5 to install a new console 1 FIGURE C FIGURE D 7 Auto Calibration must ALWAYS be run after replacing the console see Section 3 4 39 9 9 13 CONSOLE MAST ARM REPLACEMENT 1 Turn off power and disconnect the cord from the machine 2 Remove the console as outlined in Section 9 12 3 Take off the cup holder from the right side of the treadmill Figure A 4 Use a 6 mm Allen wrench to remove one screw and take off the plastic hand rail Figure B FIGUREA gt FIGURE B 5 Remove the 5 Phillips screws and remove the right side upper plastic cover Figures C D amp E FIGURE C FIGURE D 6 Cut the wire ties and begin to un thread the console cable Figures F amp G 40
20. motor does not resolve the issue replace the MCB FIGURE A 8 5 01A3 ERROR TROUBLESHOOTING ERROR MESSAGE 01 1 SYMPTOM a Motor is disconnected 2 SOLUTION a Check the connection of the motor cable at the MCB Figure A b Check to see if the MCB LED MCU is lit Figure B c IF LED is blinking the motor should be replaced d If LED is a solid light replace the motor e If LED is not lit replace the MCB FIGURE A FIGURE 20 CHAPTER 8 TROUBLESHOOTING 8 6 01A8 02B6 02B7 02B8 ERROR TROUBLESHOOTING ERROR MESSAGE 01A8 02B6 02B7 0288 1 SYMPTOM a 01 Motor over current b 02B6 Speed up is overcurrent c 02B7 Speed down is overcurrent d 02B8 Running status is overcurrent 2 SOLUTION a Check the condition of the running deck and belt Replace the belt and flip or replace the running deck as needed b Replace the MCB 8 7 01AD ERROR TROUBLESHOOTING ERROR MESSAGE 0X029F 1 SYMPTOM a Motor over temperature 2 SOLUTION a Check the connection of the motor cable at the MCB Figure A b Use a multi meter to check the motor wire circuit Set the multi meter to Ohms and place both terminals on the blue wires of the motor cable Figure B There should be an Ohm reading of O If there is an Ohm reading above 0 replace the motor If the Ohm reading is 0 replace the MCB FIGURE A FIGURE B 21 22
21. nez Open Red Assembly Bag Assemble the console base to the console masts using item 15 button head cap screw and item 14 flat washer Be sure to route the console cables down the console mast through the larger opening in the mast which is closest to the running belt Make all appropriate wire connections within the motor compartment CHAPTER 10 TREADMILL SPECIFICATIONS AND ASSEMBLY GUIDE Open Yellow Assembly Bag Make appropriate wire connections to the faceplate and then assemble to the console base using item 13 socket head cap screw item 23 lock washers and item 16 socket head cap screw 16 is a shorter socket head cap screw and gets assembled into the holes closest to the running surface All holes applicable to the assembly step can be noted by the embossed arrow next to the hole See pages 69 70 for detailed instructions on wire connections 55 56 CHAPTER 10 TREADMILL SPECIFICATIONS AND ASSEMBLY GUIDE 10 3 ASSEMBLY INSTRUCTIONS CONTINUED STEP 7 ASSEMBLY COMPLETE Assembly is complete the running belt should be adjusted as needed and the auto calibration sequence must now be run as outlined in Sections 3 4 and 3 5 Also level the unit as outlined in Section 10 4 Replace the motor cover s and power the treadmill on The power button is located next to the power cord inlet CHAPTER 10 TREADMILL SPECIFICATIONS AND ASSEMBLY GUIDE 10 4 LEVELING THE TREADMILL OPTIONAL LEVELING A
22. not be standing on the running belt 6 After completion the display will state whether the Auto Calibration passed or failed CHAPTER 3 PREVENTATIVE MAINTENANCE 3 5 ALIGNING AND TENSIONING THE RUNNING BELT After placing the treadmill in the position it will be used the belt must be checked for proper tension and centering The belt may need to be adjusted after the first 2 hours of use Temperature humidity and use cause the belt to stretch at different rates If the belt starts to slip when a user is on it be sure to follow the directions below STEP 1 Locate the two hex head bolts on the rear of the treadmill The bolts are located at each end of the frame at the back of the treadmill These bolts adjust the rear roller Do not adjust until the treadmill is on This will prevent over tightening of one side STEP 2 The belt should have equal distance on either side between the frame If the belt is touching one side do not start the treadmill Turn the bolts counter clockwise approximately one full turn on each side Manually center the belt by pushing the belt from side to side Tighten the bolts the same amount as when the user loosened them approximately one full turn Inspect the belt for damage STEP 3 While the treadmill is running at 3 mph observe the belt position If it is moving to the right tighten the right bolt by turning it clockwise 1 4 turn and loosen the left bolt 1 4 turn If it is moving to the left
23. the treadmill in any area that will block any vent or air openings The treadmill should not be located in a garage covered patio near water or outdoors CHAPTER 2 IMPORTANT SAFETY INSTRUCTIONS 2 2 READ AND SAVE THESE INSTRUCTIONS This treadmill is intended for commercial use To ensure your CAUTION If you experience chest pain nausea dizziness or safety and protect the equipment read all instructions before shortness of breath STOP exercising immediately and consult a operating the MATRIX T5x 07 treadmill physician before continuing When using an electrical product basic precautions should always be followed including the following Do not use the equipment in any way other than designed or intended by the manufacturer It is imperative that all Matrix Fitness System s DANGER To reduce the risk of electric shock Always unplug this equipment is used properly to avoid injury equipment from the electrical outlet immediately after using and EN before cleaning Keep hands and feet clear of moving parts at all times to avoid injury WARNING To reduce the risk of burns fire electrical shock or inlet De epi injury to persons that may be associated with using this product Do not wear loose clothing while on equipment An appliance should never be left unattended when plugged in Unplug from the outlet when not in use and before putting on or taking off parts This product must be used for its intended purp
24. 3 16 23 Part 020090 00 0000086571 0000084935 0000084936 004541 AC 035882 AB 0000086571 004539 AD 0000088905 004859 AC 0000086571 020072 00 062769 00 0000089835 Part Name Socket head cap screw Flat Washer Left Connection Bracket Right Connection Bracket Socket Head Cap Screw Socket Head Cap Screw Flat Washer Socket Head Cap Screw Spacer Button Socket Head Cap Screw Flat Washer Socket Head Cap Screw Socket Head Cap Screw Ribbed Lock Washer Outline fiee Dimensions M8 x 20mm 6 2x 12x 1 6 SPHC 4 0T SPHC 4 0T M8 x 1 25P x 45 mm M8 x 1 25P x 75 mm 6 2x 12x 1 6T M8 x 1 25P x 25mm 6 2 x 12 0 x 1 6 M8 x 1 25 x 20 mm 6 2x 12x 1 6T M8 x 1 25 x 60mm M8 x 1 25 x 15mm 8 5 x 12 8 x 8 1 3H Quantity Bag Color 10 Black 10 Black 1 1 2 White 4 White 6 White 2 Blue 2 Blue 6 Red 6 Red 4 Yellow 2 Yellow 6 Yellow CHAPTER 10 TREADMILL SPECIFICATIONS AND ASSEMBLY GUIDE 10 3 ASSEMBLY INSTRUCTIONS ATTENTION After assembly and installation is complete the treadmill will need to be calibrated using the auto calibration procedure outlined in Section 3 4 DO NOT stand on the belt while the auto calibration sequence is in progress Prior to assembling the treadmill unpack all of the contents of the box and make sure that all necessary components are present Review the contents of the hardware pa
25. CHAPTER 8 TROUBLESHOOTING 8 8 02AD ERROR TROUBLESHOOTING ERROR MESSAGE 02AD 1 SYMPTOM a MCB is over temperature 2 SOLUTION a Check to see that both fans are operating there is a fan mounted to the MCB itself as well as an external fan Also check the connection of the fans at the MCB Figure A b If the fans are running correctly replace the MCB FIGURE A 8 9 02B2 ERROR TROUBLESHOOTING ERROR MESSAGE 02B2 1 SYMPTOM a The emergency circuit on the interface board is active 2 SOLUTION a Check the connection of the safety key emergency stop switch Figure A If the switch is always open or shorted out replace the switch b If the emergency stop does not resolve the issue replace the console a FIGURE A CHAPTER 8 TROUBLESHOOTING 8 10 02B9 02BA 02BD ERROR TROUBLESHOOTING ERROR MESSAGE 02B9 02BA 02BD 1 SYMPTOM 0289 The inner memory IC data write error b 2 The inner memory IC data read error c 0280 Inverter hardware interrupt error 2 SOLUTION a Check LED DSP1 MCU on the MCB Figure A b If this LED is blinking replace the console c If this LED is a constant light replace the MCB d If this LED is not lit at all check the power to the MCB FIGURE A 8 11 04A0 ERROR TROUBLESHOOTING ERROR MESSAGE 04A0 1 SYMPTOM a No communication received 2 SOLUTION a If the display is giving an 04A0 error LED DSP2 RS485 sho
26. D 51 Fasteners and Assembly Tools esses eene 52 Assemblv Instr 53 THU 57 MYE TV Bracket Installation 58 PCTV TV Bracket Installation 62 CHAPTER 11 SOFTWARE UPGRADE INSTRUCTIONS Software Upgrade 66 CHAPTER 1 SERIAL NUMBER LOCATION 1 1 SERIAL NUMBER LOCATION FRAME SERIAL NUMBER LOCATION CONSOLE SERIAL NUMBER LOCATION SERIAL FLAGE x a CHAPTER 2 IMPORTANT SAFETY INFORMATION 2 1 BEFORE GETTING STARTED This treadmill is intended for commercial use To ensure your safety and protect the equipment read all instructions before operating the Matrix Treadmill Place the treadmill on a level and stable surface away from direct sunlight The intense UV light can cause discoloration on the plastics Locate your treadmill in an area with cool temperatures and low humidity Please leave a clear zone behind the treadmill that is at least the width of the treadmill and at least 79 2000 mm long This zone must be clear of any obstruction and provide the user a clear exit path from the machine For ease of access there should be an accessible space on both sides of the treadmill of at least 24 600 mm to allow a user access to the treadmill from either side Do not place
27. ONS AND ASSEMBLY GUIDE 10 6 PCTV BRACKET INSTALLATION INSTRUCTIONS CONTINUED 6 Plug the controller wire this will have a white RJ45 connector on one end into the bottom left hand corner of the UCB Figure G NOTE There is a wire in this location that will need to be removed to plug in the controller wire 7T Plug the net wire this will have a yellow RJ45 connector on one end into the net wire coming up the console mast Figure H NOTE The net wire is only needed if wired internet will be used FIGURE G FIGURE H 8 Mount the front plate to the MYE TV using 2 screws sent with the TV bracket kit Figure 1 9 Plug the coax cable into the port on the PCTV Figure J FIGURE I FIGURE J 10 Plug the TV power wire into the port on the PCTV Figure K 11 Plug the controller wire into the port marked PCTV on the PCTV Figure FIGURE FIGURE 63 CHAPTER 10 TREADMILL SPECIFICATIONS AND ASSEMBLY GUIDE 10 6 PCTV TV BRACKET INSTALLATION INSTRUCTIONS CONTINUED 12 Plug the net wire into the Net port on the PCTV if wired internet will be used Figure M 13 If wireless internet will be used plug the dongle into the port of the PCTV Figure N and mount the dongle to the PCTV plastic using double sided foam tape FIGURE M FIGURE N 14 Mount the PCTV to the bracket using 4 screws Figure O NOTE Make sure the tabs of the front plate slide behind the console faceplate to create a seamless l
28. ONSOLE ee DISPLAY TYPE DOT MATRIX LED TIME TIME ELAPSED TIME REMAINING TOTAL PROGRAM TIME CLOCK DISTANCE KI DISPLAY FEEDBACK LOMETERS OR MILES CALORIES CALORIES PER HOUR SPEED INCLINE PACE HEART RATE METS WATTS STATIC PROFILE DISPLAY USER DEFINED MULTI LANGUAGE DISPLAY FRENCH ITALIAN SPANISH DUTCH PORTUGUESE MANUAL ROLLING HILLS FAT BURN 5K TARGET HR GERKIN PROTOCOL ARMY PFT WORKOUTS NAVY PRT MARINE PFT AIR FORCE PRT PHYSICAL EFFICIENCY BATTERY PROTOCOL ON THE FLY PROGRAM CHANGE YES FIT TOUCH TECHNOLOGY INTEGRATED VISTA CLEAR DIGITAL READY TELEVISION VIRTUAL ACTIVE COMPATIBLE FITCONNEXION READY WIFI ASSET MANAGEMENT COMPATIBLE IPOD COMPATIBLE NIKE IPOD COMPATIBLE PERSONAL FAN CROSSBAR CONTROLS TECH SPECS OVERALL DIMENSIONS 84 6 X 33 7 X 58 LXWXH 214 9CM X 85 6CM X 147 3CM MAXIMUM USER WEIGHT 400 LBS 182 KG WEIGHT 394 LBS 179 KG SHIPPING WEIGHT 433 LBS 197 KG ELECTRICAL RECEPTACLE amp PLUG NEMA 5 20R P 110 V OR NEMA 6 20R P 220 V ELECTRICAL REQUIREMENTS 20 A DEDICATED CIRCUIT REQUIRED NON LOOPED GROUNDED 2 Z Y Y Y YES CHARGING ONLY m Y GO STOP COOL DOWN SPEED AND INCLINE CONTROL m 42 m O y O O 51 52 CHAPTER 10 TREADMILL SPECIFICATIONS AND ASSEMBLY GUIDE 10 2 FASTENERS AND ASSEMBLY TOOLS 10 14 20 21 11 12 14 17 19 15 14 1
29. SSEMBLY TECHNIQUES USE OF SHIM OR BY ADDING A LEVELING FOOT Note is extremely important that the levelers are correctly adjusted for proper operation An unbalanced unit may cause belt misalignment or other issues Use of a level is recommended Remove the leveling shim provided on the underside of the treadmill The shim can be found mounted on the underside of the right hand side rail Remove the rear foot on the side of the treadmill that is resting low Install the shim as shown above and return the rear foot When installing the optional rear leveling foot accessory remove the existing rear foot Replace with new leveling foot and fasten to the frame using the existing fasteners that held in the half moon foot 57 CHAPTER 10 TREADMILL SPECIFICATIONS AND ASSEMBLY GUIDE 10 5 MYE TV BRACKET INSTALLATION INSTRUCTIONS The Matrix Treadmill is capable of having a MYE Entertainment or Web Ready PCTV television installed using an integrated bracket Follow the instructions below to install the MYE TV and TV bracket and Section 10 6 for installation of a PCTV with a bracket then use the instructions located in the TV owner s manual to program the TV NOTE Both the MYE TV and PCTV use the same bracket kit which means that there will be unused wiring depending on which type of TV is being installed 1 Remove the 4 screws holding the console back cover to the front and remove the console back cover Figures A amp B m
30. TRIX logo portion of the back cover will not be used with a TV bracket 21 Install the TV back cover using 4 screws Figure X FIGURE V FIGURE W FIGURE X 22 A coax cable with a signal strength of 10 Hz should be run to the treadmill and plugged in next to the power cord 23 Enter into Engineering Mode and set the Audio Source setting to TV 24 A channel scan should be done using the instructions included in the TV owner s manual 61 CHAPTER 10 TREADMILL SPECIFICATIONS AND ASSEMBLY GUIDE 10 6 PCTV TV BRACKET INSTALLATION INSTRUCTIONS NOTE Section 10 6 is for installation of a TV bracket with a PCTV web ready See Section 10 5 if installing a MYE TV 1 Remove the 4 screws holding the console back cover to the front and remove the console back cover Figures A amp B r FIGURE FIGURE B 2 Slide the TV bracket between the console frame and the fan frame Figure C 3 Secure the TV bracket to the console using the 4 socket head screws sent with the bracket kit Figure D FIGURE C E FIGURE D 4 Attach the coax cable from the TV bracket kit to the coax cable coming up the console mast Figure E NOTE There is an adaptor to hook the 2 male coax cable ends together included with the TV bracket kit 5 Attach the 4 pin black connector side of the power wire to the TV power wire coming up the console mast Figure F FIGURE E FIGURE F 62 CHAPTER 10 TREADMILL SPECIFICATI
31. Y GUIDE 10 5 MYE TV BRACKET INSTALLATION INSTRUCTIONS CONTINUED 12 Attach the coax cable from the TV bracket kit to the coax cable coming up the console mast Figure M NOTE There is an adaptor to hook the 2 male coax cable ends together included with the TV bracket kit 13 Attach the 4 pin black connector side of the power wire to the TV POWER FOR EP port on the UCB Figure N FIGURE M FIGURE 14 Plug the side of the controller wire marked CONSOLE into the TV port of the CSafe board in the console Figure 15 Mount the front plate to the MYE TV using 2 screws sent with the TV bracket kit Figure P FIGURE FIGURE 16 Mount the TV to the bracket using 4 screws Figure NOTE Make sure the tabs of the front plate slide behind the console faceplate to create a seamless look Figure R or one 260 EN FIGURE FIGURE 60 CHAPTER 10 TREADMILL SPECIFICATIONS AND ASSEMBLY GUIDE 10 5 MYE TV BRACKET INSTALLATION INSTRUCTIONS CONTINUED 17 Plug the coax cable into the port on the MYE TV Figure 5 18 Plug the power wire into the port on the MYE TV Figure T FIGURE S FIGURE T 19 Plug the controller wire into the port on the MYE TV Figure U 20 Install the console back cover using the 4 screws removed in Step 1 Figure V NOTE Make sure to route the wiring through the holes the back cover so that none of the wiring is pinched Figure W The MA
32. a Phillips screwdriver to remove two screws one from each side of the red button Figure A 4 Lift the button from bracket by pulling one side out at a time Figure B FIGURE A FIGURE B 5 Use a Phillips screwdriver to remove two screws one from each side of the mounting bracket Figure C FIGURE C 6 Turn the bracket and use a straight screwdriver or pliers to compress each end of the switch and release it from the bracket Figures D amp E FIGURE D FIGURE E 7T Reverse Steps 1 6 to install a new emergency stop switch NOTE Make sure the new switch has the same orientation as the old one when installing and that the wires are properly connected 46 CHAPTER 9 PART REPLACEMENT GUIDE 9 17 HEART RATE BOARD REPLACEMENT 1 Turn off power and disconnect the cord from the machine 2 Remove the console as outlined in Section 9 12 3 The Heart Rate Board is located in front of the red Emergency Stop button Figure A 4 Disconnect the wires from each side of the Heart Rate Board Figure B FIGURE A FIGURE B 5 Use a Phillips screwdriver to remove two screws one from each side of the Heart Rate Board mounting bracket Figure C FIGURE C 6 Reverse Steps 1 5 to install a new heart rate board NOTE Be sure to fully seat the wires on the new heart rate board and test the grips after the console is reinstalled 47 CHAPTER 9 PART REPLACEMENT GUIDE 9 18 BLOWER MOTOR REMOVAL 1 Turn off po
33. belt as outlined in Section 3 5 28 CHAPTER 9 PART REPLACEMENT GUIDE 9 3 DECK REPLACEMENT 1 Remove the motor cover as outlined in Section 9 1 2 Remove the rear roller as outlined in Section 9 2 FIGURE B FIGURE C 5 Reverse Steps 1 4 to install a new running deck NOTE The running deck is waxed on both sides so the opposite side surface may be usable New running deck surfaces must ALWAYS be matched to a new running belt 6 Tension the running belt as outlined in Section 3 5 29 30 CHAPTER 9 PART REPLACEMENT GUIDE 9 4 DECK CUSHION REPLACEMENT 1 Remove the deck as outlined in Section 9 3 2 Holding the bolt with a 5 mm Allen wrench loosen the nut with a 13 mm socket Figure A amp B FIGURE A FIGURE B 3 For the rear cushion hold the cushion and remove the 13 mm nut Figure C FIGURE C 4 Reverse Steps 1 3 to install new deck cushions 5 Tension the running belt as outlined in Section 3 5 CHAPTER 9 PART REPLACEMENT GUIDE 9 5 FRONT ROLLER REPLACEMENT 1 Remove the motor cover as outlined in Section 9 1 2 Using a hook or loop of wire remove the spring from the drive belt tensioner The tensioner should now pivot away from the drive belt Figures A amp B FIGUREA 7 FIGURE B 3 Remove the front roller mounting screws using an 8 mm Allen wrench Figures C amp D 4 Remove the drive belt from the front roller and remove the roller from the running belt Figure E FIGURE
34. ckage for completeness Contact Matrix customer service at 866 693 4863 to report any missing items ASSEMBLY INSTRUCTIONS Please make sure that the power cord is not plugged into the wall outlet while completing the following procedure To ensure correct assembly of the treadmill carefully read and follow these steps STEP 1 STEP 2 Remove the motor cover s and set aside The motor cover s need Open Black Assembly Bag Assemble both the left and right console to be removed to gain access to the motor compartment so that wire masts to the treadmill base using item 10 socket head cap screw and harness item 14 washer Thread the console cable through the right console connections can occur mast as you attach it 53 54 CHAPTER 10 TREADMILL SPECIFICATIONS AND ASSEMBLY GUIDE 10 3 ASSEMBLY INSTRUCTIONS CONTINUED STEP 3 STEP 4 Open White Assembly Bag Assemble the left and right bracket items 20 and 21 to the console base using item 12 socket head cap screw item 14 flat washer and item 11 socket head cap screw Assembly Tip It is much easier to accomplish this task if the console base is left inside its shipping container Open Blue Assembly Bag Slide the urethane arms over the steel tubes on the console base Fasten the urethane arms to the steel tubes using item 17 socket head cap screw and item 19 spacer 10 3 ASSEMBLY INSTRUCTIONS CONTINUED STEP 5 vel ra ferrite
35. dition of the drive belt Look for any wear or tears Replace as needed c If the amp draw is too high with a user the issue is likely with the deck running belt Inspect the running deck for sticky or worn spots If any wear is seen flip the deck it is waxed on both sides A new running should be installed any time a running deck is flipped Replace the running belt 26 CHAPTER 9 PART REPLACEMENT GUIDE 9 1 MOTOR COVER AND LOWER SHROUD REMOVAL 1 The motor cover is split into two pieces called the motor cover and lower shroud 2 Remove the 2 screws holding motor cover to the frame Figure A 3 Pull up on the rear of the motor cover to release the Velcro and remove the motor cover Figure B 3 MATRIX FIGURE A FIGURE B 4 Remove the 4 screws holding the lower shroud to the frame Figure C 5 Figure D shows a unit with both the motor cover and lower shroud removed a P o 52 FIGURE C FIGURE D 27 CHAPTER 9 PART REPLACEMENT GUIDE 9 2 REAR ROLLER REPLACEMENT 1 Turn off power and disconnect the cord from the machine 2 Remove one of the end caps using a Phillips screwdriver Figure A 3 Remove both roller adjustment screws using an 8 mm Allen wrench Figure B FIGURE B 4 Remove the roller from the running belt Figures C amp D E FIGURE C FIGURE D 5 Reverse Steps 1 4 to install a new rear roller 6 Tension the running
36. ecessary to perform these tasks which include but may not be limited to In order to maximize life span and minimize down time all Matrix Fitness System s equipment requires regular cleaning and maintenance items Metric Allen wrenches 82 Phillips head screwdriver Adjustable wrench Lint free cleaning cloths Teflon based spray lubricant such as Super Lube or other Matrix approved products Vacuum cleaner with an extendable hose and crevasse tool attachment You may periodically see addendums to this document as the Matrix Technical Support Team identifies items that require specific attention the latest version will always be available on the Matrix web site at www matrixfitness com DAILY MAINTENANCE ITEMS 1 Clean the entire machine using water and mild detergent such as Simple Green or other Matrix approved solutions cleaning agents MUST be alcohol and ammonia free 2 Check the emergency stop button and cord for proper operation 3 Check the power cord for damage and make sure that the power cord retainer is installed and securely fastened MONTHLY MAINTENANCE ITEMS 1 Check the alignment of the running belt see Section 3 5 2 Check the tension of the running belt see Section 3 5 NOTE f there is any damage to the running belt or deck replace with new If you are replacing or flipping a deck it should always be accompanied by a new belt QUARTERLY MAINTENANCE ITEMS 1 Unplug the unit Rem
37. he console is commanding elevation down Light Normal Off No command from console received by the elevation motor Indicates if the console is commanding elevation up Light Normal Off No command from console received by the elevation motor Indicates if the console voltage supply is present Light Normal Off 12 Volts are not provided by the MCB CHAPTER 8 TROUBLESHOOTING 8 3 MCB WIRING E TB v SENSOR TEMP SEHSOE Jo TB2 TB1 AC Motor Cable Socket TB2 Input Power Cable Socket J9 Inside Fan Cable Socket J10 Digital Communication Cable Socket 12 Elevation Motor Cable Socket 16 External Fan Cable Socket CHAPTER 8 TROUBLESHOOTING 8 4 0140 01 0 0142 ERROR TROUBLESHOOTING ERROR MESSAGES 0140 01A0 01 2 1 SYMPTOM a 0140 Incline motor operation failed b Incline motor disconnected c 01A2 Incline motor is detected in the reverse of the position indicated by the potentiometer 2 SOLUTION a Check the connection of the incline motor cable at the MCB b Run auto calibration See Section 3 4 c If auto calibration fails re enter Engineering Mode and scroll until Elevation Minimum is displayed then press ENTER Check the MCB LEDs If LED DOWN Figure A has no light check the console cable connections at the console and MCB Replace the console or cable as needed If LED DOWN has a light replace the incline motor d If the incline
38. ies that are secured to the MCB panel 4 Disconnect wires from the MCB five total connections 5 Remove two MCB mounting screws using a Phillips head screwdriver Figures C amp D FIGURE A FIGURE B 6 Reverse Steps 1 5 to install a new MCB Be sure to re connect the 5 wires removed from the old MCB in Step 4 Figure C NOTE The speed sensor wire from the motor is no longer used and can be tie strapped to a bracket 7 Auto Calibration must ALWAYS be run after replacing the MCB see Section 3 4 J10 8 pin black connector to the console J16 2 pin white connector E i 1 TB2 3 pin connector from to the external fan p the choke 2 wires and a 3 SEHE ground 1 wire J12 6 pin white connector TB1 5 pin connector from the motor to the incline motor FIGURE C 9 9 9 MOTOR REPLACEMENT 1 Turn off power and disconnect the cord from the machine 2 Remove the motor cover as outlined in Section 9 1 3 Release the drive belt tensioner as outlined in Section 9 5 4 Disconnect the motor power cable from the MCB Figure A 5 Use an 8 mm Allen wrench to remove the four motor mounting screws Figure B FIGURE A FIGURE B 6 Lift the motor away from the treadmill Figure C 7T Reverse Steps 1 6 to install a new motor NOTE When reinstalling the motor make sure the red vibration pad is in place Figure D NOTE The
39. ill get the access Figure A 2 Copy the software files into the UCB folder on the USB drive the access should read Figure B 3 Insert the USB drive into the USB port on the console Figure C 4 When the display is in standard condition press ENTER 9 0 0 1 ENTER on the keypad Press the LEVEL UP or DOWN keys to choose the correct software if there are more than one versions on the USB drive Once the correct software is found press ENTER and the upgrade procedure will start 5 If the console beeps and the standard display picture comes back up Figure D please remove the USB drive RAH Om KAMATRINFWWCE FIGURE A FIGURE B FIGURE C FIGURE D 66 5 67 68 MATRIX MATRIX FITNESS SYSTEMS CORP 1610 LANDMARK DRIVE COTTAGE GROVE WI 53527 USA TOLL FREE 866 693 4863 www matrixfitness com FAX 608 839 1717 REV 01 KO
40. manual workout button and press ENTER 2 Enter the desired workout length using the ARROW KEYS or the NUMBER KEYPAD and press ENTER 3 Enter user weight user weight is used to calculate the caloric expenditure value providing an accurate weight helps to ensure an accurate caloric expenditure rating for each user using the ARROW KEYS or the NUMBER KEYPAD and press ENTER 4 Enter the desired initial incline value using the ARROW KEYS or the NUMBER KEYPAD and press ENTER 5 Enter the desired start speed using the ARROW KEYS or the NUMBER KEYPAD and press ENTER 6 Press GO or QUICK START to begin workout 4 3 OPERATING LEVEL BASED PROGRAMS Your Matrix T5x 07 Treadmill offers a variety of level based workouts to challenge users of all fitness levels The following information will briefly explain the workouts and how to program the treadmill for each workout selection ROLLING HILLS WORKOUT OPERATION Rolling Hills is a level based workout that automatically adjusts the incline value to simulate walking or running up hills 1 Choose ROLLING HILLS by selecting the rolling hills workout button and press ENTER 2 Enter the desired intensity using the ARROW KEYS or the NUMBER KEYPAD and press ENTER 3 Enter the desired workout length using the ARROW KEYS or the NUMBER KEYPAD and press ENTER 4 Enter user weight user weight is used to calculate the caloric expenditure value providing an accurate weight helps to ensure an accurate caloric ex
41. maximize life span and minimize down time all Matrix Fitness Equipment requires regularly scheduled cleaning YOU WILL NEED Mild dish soap and water mixture in a spray bottle 10 1 water to soap ratio Lint free 10096 cotton cleaning cloths or Micro fiber cleaning cloths Vacuum Shop Vac with extendable hose and soft brush attachment Corrosion Block available from Matrix part ZMS4001374 DAILY 1 Wipe down the unit after each use with a mild dish soap and water mixture NOTE Spray the soap water mixture onto the cloth NEVER spray directly onto the equipment We recommend that you do NOT allow customers to use spray bottles to clean the equipment If the cleaner is sprayed directly on the equipment or over spray is present it may cause your equipment to rust and or cause damage to con sole overlays WEEKLY 1 With a clean dry 100 lint free cloth and water soap mixture wipe any dust and dirt from the sides of the running deck between the run ning belt and side rails 2 With a clean dry 100 lint free cloth and water soap mixture wipe the dust from the top of the motor cover 3 With a clean dry 100 lint free cloth and water soap mixture wipe down the entire console area including the hand grips and hand rails MONTHLY 1 Vacuum under and around the Treadmill If you need to move it unplug the unit first 2 Vacuum the air vent on the front of the unit 3 Apply Corrosion Block to the metal par
42. n in order to allow normal operation of the unit STOP Ends workout and shows workout summary data PAUSE Pauses workout Pause duration can be set in Manager Mode NUMBER KEYPAD Workout data input for workout setup Speed adjustment during workout COOL DOWN Puts treadmill into Cool Down mode Cool Down time is dependent on the length of the workout Workouts 19 minutes and shorter will have a cool down length of 2 minutes Workouts 20 minutes and longer will have a cool down length of 5 minutes FAN Allows for fan speed selection fan has 3 operating speeds TOGGLE DISPLAY Cycles between 4 rows of workout information displayed in LED window The console will automatically cycle between the workout information if the Toggle Display button is pushed and held down for 3 seconds LANGUAGE Select language CHAPTER 4 CONSOLE OVERLAY AND WORKOUT DESCRIPTION 4 2 MANUAL WORKOUT OPERATION QUICK START OPERATION Press the GO or QUICK START button s and the treadmill will enter into a manual mode of operation All energy expenditure values will be calculated using the default weight measurement MANUAL WORKOUT OPERATION Manual is a workout that allows you to manually adjust the speed and incline values at anytime The manual workout also contains a setup screen which allows you to input your weight to help calculate a more accurate caloric burn rate To enter into this Manual Workout 1 Choose MANUAL WORKOUT by selecting the
43. nd screw You should get a resistance reading of 1 or less If you get a reading over 1 or none at all replace the HR board Check the continuity of the wire that goes from the HR board to the Translator Board With a multi meter set for ohms place one prong on the 3 pin wire connecting to the HR board Figure C and the other on where this wire connects to the Translator Board Figure D If you get a reading of over 1 or no reading at all replace this wire Check the connection of the wire that goes from the Translator Board to the UCB Replace this wire if needed wiring checks out good and the unit is still having HR issues replace the HR board f the HR board does not resolve the issue replace the UCB FIGURE C FIGURE D 25 CHAPTER 8 TROUBLESHOOTING 8 14 TROUBLESHOOTING SPEED SHOWN IS SLOWER THAN BELT SPEED SCREEN SHOWS A HIGH SPEED BUT THE BELT MOVING SLOWER THAN SHOWN 1 SYMPTOM a The unit speed does not match the console display 2 SOLUTION a Perform an amp draw on the incoming power see Field Work Instruction Running an Amp Draw on Matrix Treadmills b If the amp draw is too high regardless if a user is present or not the issue is likely with the drive system drive belt or motor Make sure that there is enough tension from the idler on the drive belt so that it is not slipping Check the rotation of the motor to find any dead spots or a wobble in the motor axle Check the con
44. ook Figure P FIGURE O FIGURE P 15 Install the console back cover using the 4 screws removed in Step 1 Figure NOTE Make sure to route the wiring through the holes in the back cover so that none of the wiring is pinched Figure R The MATRIX logo portion of the back cover will not be used with a TV bracket FIGURE FIGURE 64 CHAPTER 10 TREADMILL SPECIFICATIONS AND ASSEMBLY GUIDE 10 6 PCTV BRACKET INSTALLATION INSTRUCTIONS CONTINUED 16 Install the TV back cover using 4 screws Figure S 17 Plug the PCTV power wire into the port on the front of the treadmill near the power switch Figure T FIGURE S FIGURE T 18 Plug a coax cable with a signal strength of 10 Hz into the front of the treadmill near the power cord Figure U 19 if using wired internet plug a net wire into the port on the front of the treadmill near the power switch Figure V FIGURE U FIGURE V 20 Enter into Engineering Mode and set the Audio Source to PCTV 21 A channel scan should be done using the instructions included in the TV owner s manual 65 CHAPTER 11 SOFTWARE UPGRADE GUIDE 11 1 SOFTWARE UPGRADE PROCEDURE 1 Create an access on USB folders which will be used The access should be create a folder called MATRIX then a folder in MATRIX called FW then a folder in FW called UCB Or you can put USB in console and press ENTER 9 0 0 1 ENTER on the keypad and the USB w
45. ool down cycle for 3 minutes at 3 0 mph 4 8 kph 0 incline 1 Choose the Gerkin Test by pressing the FITNESS TEST workout button until Gerkin is shown in the message window and press ENTER 2 Enter user s age using the ARROW KEYS or the NUMBER KEYPAD and press ENTER 3 The message window will display your target heart rate based upon your age and the target heart rate zone of 85 4 Select gender using the ARROW KEYS and press ENTER 5 Enter user weight user weight is used to calculate the caloric expenditure value providing an accurate weight helps to ensure an accurate caloric expenditure rating for each user using the ARROW KEYS or the NUMBER KEYPAD and press ENTER 6 The message window will notify the user that the start speed is 3 0 mph 4 8 kph and 0 incline during the warm up 7 Press GO or QUICK START to begin workout CHAPTER 4 CONSOLE OVERLAY AND WORKOUT DESCRIPTION 4 5 FITNESS TEST WORKOUT OPERATION CONTINUED SUB MAXIMAL TREADMILL EVALUATION CARDIOVASCULAR FITNESS PERCENTILES CONVERSION TABLE VO2 max ml kg min 0 29 30 39 40 49 50 59 Stage Converted VO2max _ 258 8 258 9 2554 2525 1 1 00 31 15 SUPERIOR 2 1 1 15 32 55 54 0 52 5 50 4 47 1 2 2 1 30 33 6 53 1 45 34 65 EXCEL 51 4 50 3 48 2 45 3 2 4 2 00 35 99 31 5 15 37 LENT 48 2 46 8 44 1 41 0 200 PA 46 8 44 6 41 8 38 5 34 3 00 43 4 GOOD 44 2 42 4 39 9 36 7 4 1 315 44 1 4 2 3 30 45 15 42 5 41 0 38 1 35 2 4 3 3 45 46 2 FAIR 44 4
46. ose described in this ser vice manual Do not use other attachments that are not recommended by the manufacturer Attachments may cause injury To prevent electrical shock never drop or insert any object into any open ing Do not remove the console covers Service should only be done by an authorized service technician Never operate the treadmill with the air opening blocked Keep the air opening clear free of lint and hair Never operate product if it has a damaged cord or plug if it is working improperly if it has been damaged or immersed in water Do not carry this unit by its supply cord or use the cord as a handle Keep any power cord away from heated surfaces Close supervision is necessary when the treadmill is used by or near children or disabled persons Do not use outdoors Do not operate where aerosol spray products are being used or when oxygen is being administered To disconnect turn all controls to the off position then remove plug from the outlet Connect this treadmill to properly grounded outlets only CHAPTER 2 IMPORTANT SAFETY INFORMATION 2 3 ELECTRICAL REQUIREMENTS For your safety and to ensure good treadmill performance the ground on this circuit must be non looped Please refer to NEC articles 210 21 and 210 23 Your treadmill is provided with a power cord with a plug listed below and requires the listed outlet Any alterations of this power cord could void all warranties of this product
47. ove the motor cover and vacuum the entire inside area of the machine being careful not to bump any wires or connections loose 2 While the motor cover is off inspect the drive belt for visible wear Replace if any signs of damage 3 While the motor cover is off start the unit and raise incline settings to maximum height Turn the power switch off at the front of the machine to prevent it from lowering accidentally Lubricate incline motor Acme screw Matrix recommends Super Lube brand grease with PTFE additive BI ANNUAL MAINTENANCE ITEMS 1 Remove wax build up from the front and rear rollers of the machine 2 Inspect the underside of the running belt for damage check for cracking or glazed surfaces 3 During normal operating conditions the running belt replacement and deck service should be done every 25 000 miles 3 4 AUTO CALIBRATION INSTRUCTIONS Run Auto Calibration to calibrate incline after assembly and after replacing any electronic component AUTO CALIBRATION PROCEDURE 1 Press and hold the INCLINE DOWN and SPEED DOWN keys for three seconds until Manager Mode appears on the middle LED display 2 Press any UP arrow key and Engineering Mode will appear on the display 3 Press ENTER once Engineering Mode is displayed 4 Scroll between programs in the Engineering Mode using any UP or DOWN arrow key until Auto Calibration appears on the middle LED display 5 Press ENTER once Auto Calibration is displayed you should
48. penditure rating for each user using the ARROW KEYS or the NUMBER KEYPAD and press ENTER 5 Press GO or QUICK START to begin the workout FAT BURN WORKOUT OPERATION Fat Burn is a level based workout that is designed to help users burn fat through various incline changes 1 Choose FAT BURN by selecting the fat burn workout button and press ENTER 2 Enter the desired intensity level using the ARROW KEYS or the NUMBER KEYPAD and press ENTER 3 Enter the desired workout length using the ARROW KEYS or the NUMBER KEYPAD and press ENTER 4 Enter user weight user weight is used to calculate the caloric expenditure value providing an accurate weight helps to ensure an accurate caloric expenditure rating for each user using the ARROW KEYS or the NUMBER KEYPAD and press ENTER 5 Press GO or QUICK START to begin the workout 10 CHAPTER 4 CONSOLE OVERLAY AND WORKOUT DESCRIPTION 4 4 HEART RATE CONTROL WORKOUT OPERATION Your Matrix T5x 07 Treadmill offers a heart rate control workout mode The heart rate control workout mode allows the user to program their desired heart rate zone and maximum allowable incline and the treadmill will automatically adjust the incline based upon the user s heart rate The heart rate zone is calculated using the following equation 220 Age target heart zone Wis user must wear telemetric heart rate monitor or continually hold x
49. t of the iPod cable QUARTERLY 1 Unplug the unit Remove the motor cover Use a vacuum with a soft brush extension vacuum the dust and dirt from the motor MCB fan and surrounding areas Be careful not to hit any of the wire connections 3 2 CHECK FOR DAMAGED PARTS DO NOT use any equipment that is damaged or has worn or broken parts Use only replacement parts supplied by Matrix Fitness Systems MAINTAIN LABELS AND NAMEPLATES Do not remove labels for any reason They contain important information If unreadable or missing contact Matrix Fitness Systems for a replacement at 866 693 4863 or www matrixfitness com MAINTAIN ALL EQUIPMENT Preventative maintenance is the key to smoothly operating equipment Equipment needs to be inspected at regular intervals Defective components must be kept out of use until they are repaired Ensure that any person s making adjustments or performing maintenance or repair of any kind is qualified to do so Matrix Fitness Systems will provide service and maintenance training at our corporate facility upon request or in the field if proper arrangements are made CHAPTER 3 PREVENTATIVE MAINTENANCE 3 3 CARE AND MAINTENANCE INSTRUCTIONS performed on a scheduled basis This section contains detailed instructions on how to perform these items the frequency of which they should be done and a check list to sign off on each time service is completed for a specific machine Some basic tools and supplies will be n
50. tighten the left bolt by turning it clockwise 1 4 turn and loosen the right 1 4 turn Repeat Step 3 until the belt remains centered for several minutes STEP 4 Check the tension of the belt Set the treadmill speed at 6 mph While walking in the center of the belt stomp down hard with one foot You should be able to make the belt hesitate slightly If you cannot make it hesitate the tension is too tight Loosen the rear roller bolts by turning them counter clockwise by 1 4 turn at a time Re do the stomp test after each turn and continue to loosen until the belt hesitates If the belt stops while doing a stomp test the belt is too loose Tighten the rear roller bolts by turning them clockwise by 1 4 turn at a time Re do the stomp test after each turn and continue to tighten the belt until the belt only hesitates CHAPTER 4 CONSOLE OVERLAY AND WORKOUT DESCRIPTION 4 1 CONSOLE DESCRIPTION rE x WORKOUT KEYS Simple program view and selection buttons Press the Fitness Test button to cycle through available tests QUICK START GO One touch Start and Quick Start ENTER To confirm each program setting UP DOWN INCLINE Easy information and incline selection UP DOWN SPEED Easy information and speed selection UP DOWN TIME Easy information and time adjustment EMERGENCY STOP IMMOBILIZATION To stop all functions and immobilize the unit The emergency stop on this treadmill must be returned to its original positio
51. tions and KG KILOGRAM HR programs ACCUMULATED N A N A 65 000 MILES MILE KILOMETER Total distance on treadmill not editable TO DISTANCE 104 000 KM RESET Press and hold INCLINE DOWN and SPEED DOWN for 3 5 seconds ACCUMULATED N A N A 65 000 HOURS HOUR Total time on treadmill not editable TO RESET TIME Press and hold INCLINE DOWN and SPEED DOWN for 3 5 seconds START SPEED 0 5 MPH 0 5 MPH 0 8 1 4 MPH 2 3 KPH MPH KPH Controls the starting speed for all programs 0 8 KPH KPH does not affect minimum speeds MAXIMUM SPEED 12 MPH 20 2 0 MPH 3 2 12 20 MPH KPH Controls the maximum speed for all programs KPH KPH DEFAULT CHANNEL 1 1 30 CHANNEL Controls the default channel for entertainment wired through the C Safe port SPEED MODE MILE MILE KILOMETER N A Measurement unit used for calorie calculations distance and speed GENDER MALE MALE FEMALE Sets the user s gender LANGUAGE ENGLISH Sets the language shown on the console SOUND MODE ON ON OFF N A Controls whether the display broadcasts chime when buttons are pressed NAVY TEST SITE 1 N A This option controls the default altitude used in the fitness test score calculations 0 Test site elevation less than 5000 ft above sea level 1 Test site elevation more than 5000 ft above sea level PAUSE TIME 5 MINUTES 30 SECONDS 5 MINUTES MINUTE SECOND Controls the maximum time the treadmill can be paused during a workout BELT BEITSTOP
52. ttach a pulling wire to the top of the defective console cable Figure 9 Slowly remove the defective console cable starting at the bottom of the machine and pulling it down to the motor compartment Figure K FIGUREJ E FIGURE 10 Connect the new console cable at the motor tray 3 connections total Figures L amp M show 2 of these connections the 3rd is the coax cable FIGURE FIGURE M 11 Attach the new console cable to the pulling wire and gently pull the new cable up through the machine NOTE Once the wire is in place reinstall the spiral wrap and wire ties 12 Reverse Steps 1 7 to finish installing a new console cable 13 Auto Calibration must ALWAYS be run after the installation of a new console cable see Section 3 4 44 CHAPTER 9 PART REPLACEMENT GUIDE 9 15 HANDLE BAR SERVICE 1 Turn off power and disconnect the cord from the machine 2 All items on the handle bar are removed using a Phillips screwdriver from the underside of the bar 3 Once the screws are removed lift the part carefully and disconnect any wire connections 4 Replace parts as needed on handle bar including the Quick Start Key and the Heart Rate Grip Plates Figures A F FIGURE C FIGURE D FIGURE E FIGURE 45 CHAPTER 9 PART REPLACEMENT GUIDE 9 16 EMERGENCY STOP SWITCH REPLACEMENT 1 Turn off power and disconnect the cord from the machine 2 Remove the console as outlined in Section 9 12 3 Use
53. uld be off Figure A If this light is not on and an 04A0 error is present replace the console b Check the connection of the console communication cable at both the console and the MCB c Replace the console communication cable d Replace the MCB FIGURE A 23 24 CHAPTER 8 TROUBLESHOOTING 8 12 TROUBLESHOOTING NO POWER TO THE CONSOLE POWER SWITCH IS ON BUT THE CONSOLE HAS NO DISPLAY 1 SYMPTOM a unit is not getting power from the outlet b The MCB is not getting power from the power receptacle The power switch and MCB LEDs are lit but there 15 no power to the console 2 SOLUTION a Check to see if the power switch is lit If it is not plug the power cord into a known working outlet and re test If the power switch is still not lit replace the power switch receptacle and or the power cord b Remove the motor cover and check to see if LED 12V DSP4 is lit on the MCB Figure If the LED 12 is not lit check the incoming AC voltage to the MCB Replace the MCB if all power components are OK and there is AC volts to the MCB c If LED 12 15 lit check the connection of the console communication cable If the console communication cable is connected correctly please check the console cable for 12VDC Figure B there is not power through the console cable to the console UCB replace the console communication cable If there is power through the console cable to the console
54. wer and disconnect the cord from the machine 2 Remove the console as outlined in Section 9 12 3 Lay the console face down and remove the four screws using a Phillips screwdriver Figure A 4 The console shell will now separate Use a Phillips screwdriver to remove the two screws holding the blower motor in place Figure B FIGURE A FIGURE B 5 Carefully separate the blower motor from the duct and remove it Figure C 6 Unplug the wire connections from the main circuit board to completely split the front and rear sections Figure D FIGURE C FIGURE D 7 Reverse Steps 1 6 to install a new blower motor NOTE Be sure to test the blower motor once the console is reinstalled 48 CHAPTER 9 PART REPLACEMENT GUIDE 9 19 OVERLAY REPLACEMENT NOTE The instructions below are for console overlays keypads replacement but the procedure is the same regardless of where the overlay keypad 1 Turn off power and disconnect the cord from the machine 2 Remove the console as outlined in Section 9 12 3 Remove the back cover of the console Figure A 4 Unplug and remove the faulty overlay Figure B m Hl MET FIGURE A FIGURE B 5 Clean the console area with alcohol to remove any left over adhesive Figure C FIGURE C 6 Remove the protective film over the display window of the overlay Figure D 7T Peel part of the protective film from the back of the overlay Figure E
55. wire from the speed sensor on the motor is no longer used and can be tie strapped to the MCB bracket 8 Auto Calibration must ALWAYS be run when installing a new motor see Section 3 4 FIGURE 35 CHAPTER 9 PART REPLACEMENT GUIDE 9 10 DRIVE BELT REPLACEMENT 1 Remove the motor cover as outlined in Section 9 1 2 Release the drive belt tensioner from drive belt as outlined in Section 9 5 3 Remove the front roller screw on the drive belt side and loosen the screw on the opposite side Figure A FIGURE FIGURE B 5 After installing a new belt check it for correct alignment to the motor pulley before setting the tensioner in place 36 CHAPTER 9 PART REPLACEMENT GUIDE 9 11 INCLINE MOTOR REPLACEMENT 1 Turn off power and disconnect the cord from the machine 2 Lift the treadmill and support it so that the front wheels are off the floor or the unit may be tipped on its side Figure A FIGURE B 3 Remove the clip from the pin attaching the incline motor to the rack Figure B amp C FIGURE C 37 38 CHAPTER 9 PART REPLACEMENT GUIDE 9 11 INCLINE MOTOR REPLACEMENT CONTINUED 4 Disconnect the incline motor power cable from the MCB Figure D 5 Disconnect the pin from the incline motor Figure E FIGURE D FIGURE E 6 Lift the incline motor away from the treadmill Figure F 7 Reverse Steps 1 6 to install a new incline motor NOTE When installing the new

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