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1. Codes listed above with 1 asterisk these codes are confirmed necessary to reset specific fault codes read below for a list of faults which definitely require resetting from the NVM Codes listed with 2 asterisks it is unclear in the manual if these actually require resetting from the NVM Read Write or not Some of them will likely reset by turning the power off and back on If a machine seems locked up because of one of the related faults it s worth looking at the NVM codes to see if any of them are no longer showing a value of O as they should Fault Codes which require resetting from NVM Read Write Remember to always solve the cause of the fault before resetting them in memory 010 319 310 319 Fuser Heat Control Problem resets with 744 351 010 320 310 320 Fuser Overheat resets with 744 350 010 324 310 324 Fuser Failure resets with 744 352 042 326 342 326 Belt Hole Sensing Problem resets with 741 105 093 314 393 314 Toner Dispense Problem Yellow resets with 762 312 093 315 393 315 Toner Dispense Problem Magenta resets with 762 313 093 316 393 316 Toner Dispense Problem Cyan resets with 762 314 093 317 393 317 Toner Dispense Problem Black resets with 762 315 Differences amp Similarities between the many models in this Style Each new addition to the series brings new variations while following closely on many of the strong points of the models which
2. 2nd BTR retract sensor Post 2nd BTR sensor Acronym interpretations BCR Bias Charge Roll from color drum ctg BTR Bias Transfer Roll CC charge Corona on black drum cartridge CCD Charge Coupled Device turns image into CVT Constant Velocity Transport DADF Duplexing Automatic Document Feeder HCF High Capacity Feeder IBT Image Belt Transfer IIT Image Input Terminal scanning section of machine IOT Image Output Termimal printing section of machine IPS Image Processing J tra J Transport MOB Marks On Belt MSI Multiple Size Input Bypass Tray OCT Oscillating Catch Tray V tra Vertical Transport Output Component Codes Code Description 005 001 Thru CVT DADF feed motor _ speed 1 thru 10 005 010 005 011 Document Set gate solenoid open 005 012 Document Set gate solenoid close 005 014 CVT DADF feed motor _ reverse 005 015 Thru CVT DADF pre reg motor _ speed 1 thru 11 005 025 005 026 thru CVT DADF reg motor _ speed 1 thru 10 005 035 005 036 CVT DADF reg motor _ reverse 005 037 038 039 CVT DADF platen motor _ speed 1 2 3 005 040 DADF feed motor 005 041 Thru CVT DADF platen motor _ speed 4 thru 10 005 047 005 048 Thru CVT DADF exit motor _ speed 1 thru 7 005 054 005 055 Document Belt motor non CVT mode_CW 005 057 Thru CVT DADF exit motor _ speed 8 thru 12 005 061 005 062 CVT DADF feed clutch 005 063 Docu
3. 752 345 IOT Temperature Sensor Fault not in O reset fuser in the machine s body Related to Faults 092 661 or 392 661 752 357 Humidity Sensor Fault Related to Faults 092 662 or 392 662 752 358 Humidity Sensor Fault Count Related to Faults 092 662 or 392 662 752 950 ADC Shutter Open Fault Related to Faults 092 649 or 392 649 762 274 Toner Status Black K2 762 275 Toner Status Black K1 762 276 Toner Status Yellow 762 277 Toner Status Magenta 762 278 Toner Status Cyan O reset 65535 O reset O reset O reset O reset O reset O reset O reset Page 15 of 18 The Parts Dr l Ow www partsdrop com 201 387 7776 www partsdrop com Drawn from a series of Articles first published in ENX Magazine www enxmag com 762 312 Dispense Status Yellow 0 3 0 O Fault Clear 1 or 2 normal Clear Fault 093 314 or 393 314 3 Dispenser Broken 762 313 Dispense Status Magenta 3 O Fault Clear 1 or 2 normal Clear Fault 093 315 or 393 315 3 Dispenser Broken 762 314 Dispense Status Cyan 3 O Fault Clear 1 or 2 normal Clear Fault 093 316 or 393 316 3 Dispenser Broken 762 315 Dispense Status Black 3 Clear Fault 093 317 or 393 317 0 5 0 763 001 Output Configuration O Fault Clear 1 or 2 normal 3 Dispenser Broken O OCT 1 HHCSS Base Finisher 2 HHCSS w Booklet Maker 3 HCSS Base Finisher 4 HCSS w Booklet Maker 5 HCSS Mail Box Finisher
4. you should only use this stuff if you have the full Service Manual with you IO Check Component Control allows you to test Input amp Output Components you will need a list of what each Component s Control Code is to use this e Sub System has a sub menu choice Belt Edge Learn necessary for whenever the IBT Belt is replaced e Delete All Data e NVM Read Write allows you to change NVM Non Volatile Memory settings you will need a list of what each NVM Setting Code is before you can make use of this e Registration Registration of the image on the paper read more below e Adjustment Others has a sub menu with two choices Machine ID Billing Data Settings amp Initialize HFSI Counter This is a fair range of access Don t get me wrong the authorized dealers who have the PWS Laptops the Portable work Station do maintain some significant advantages The main limitation you face without a PWS Portable Work Station is that in Component Control and also in NVM Read Write memory settings you can t browse through a list of codes to choose from For these two functions you ll need to know which code you are going to enter so you ll be needing lists of these codes These lists are only viewable from the PWS s screen Now lets have a more in depth look at each of the menu choices from the list above Software Options If you press Software Options followed by
5. Po www partsdrop com www partsdrop com 201 387 7776 Drawn from a series of Articles first published in ENX Magazine www enxmag com 075 200 075 201 075 202 075 203 077 100 077 101 077 102 077 103 077 104 077 105 077 106 077 107 077 108 077 203 077 300 077 301 077 302 077 303 077 304 078 100 078 101 078 200 078 201 078 202 078 203 078 204 078 300 078 301 091 200 091 201 091 202 093 200 093 201 093 202 093 203 093 205 093 206 094 200 094 201 094 202 MSI bypass stack height sensor MSI bypass lift down sensor MSI bypass no paper sensor MSI bypass paper set sensor Pre registration sensor Registration sensor OHP transparency sensor Invert in sensor Duplex in sensor Duplex path sensor Duplex out sensor IOT exit sensor MSI pre regi sensor Invert End sensor Left hand cover interlock Right hand cover interlock Transfer module 2 interlock Front cover interlock MSI bypass cover interlock HCF Hi Capacity Feeder 1 pre feed sensor HCF 1 feed out sensor HCF 1 no paper sensor HCF 1 stack height sensor HCF 1 size sensor A HCF 1 size sensor B HCF 1 tray in sensor HCF 1 transport interlock HCF 1 side out switch Waste toner bottle present sensor Waste toner bottle near full sensor Charge Scorotron fuse current signal Low toner sensor Y Low toner sensor M Low toner sensor C Low toner sensor K Dispense cover sensor Marking drawer interlock lst BTR retract sensor
6. The Parts DRo e www partsdrop com 201 387 7776 www partsdrop com Drawn from a series of Articles first published in ENX Magazine www enxmag com that the supplies were all the same as the DC240 250 toner ctgs drum ctgs fuser and most parts cross over perfectly 7755 family WorkCentre 7755 7765 7775 2010 sold new starting around 34K A second wave of WorkCentre models these followed their predecessors very closely DCP700 family Digital Color Press 700 2011 sold new starting around 70K Digital Color Press 700 700i DCP700 also sometimes referred to as DC700 came next this was a top of the line production model which was only made available in 220 volts This machine is faster and built for extremely accurate color production The DCP700 introduced a lot of sneaky differences in parts when compared to its predecessors although the parts for rebuilding the cartridges and fusers remain the same thankfully 550 family Xerox Color 550 560 570 2012 sells new starting around 40K The 550 family shares lots of parts with the DCP700 model although the supplies are unique part numbers as is the 110v fuser J75 family Xerox Color J75 C75 Press 2014 sells new starting around 70K This newest family are on the high end of the spectrum They are built for serious production and they boast a high speed 75 ppm They are only offered in 220 volts and are likely to prove to be close in many ways to the DCP7
7. more digits the Function example for 010 330 the chain would be 010 The first three digits do give some hint as to which part of the machine is being referred to chain 010 for example refers to fuser problems so it makes sense to generalize in the list as to what part of the machine the various Chains point to Here goes FAULT CODE LIST Fault Code Description Notes 002 770 The Hard Drive HDD is over capacity 003 xxx codes Generally Communication Errors between boards in the machine 005 xxx codes Generally Document Feeder problems 005 121 thru 005 158 Document Jams 005 194 thru 005 199 Document size mismatch problems 005 275 280 Document Feeder communication errors 005 281 thru Document Tray lift problems 005 283 005 284 Document APS Automatic Paper Sensors failure there are 3 sensors which detect various paper widths on the document feeder 005 285 Document Nudger up failure 005 286 Document feed out sensor failure 005 303 Document Tray Interlock is open 005 304 Document Platen Interlock opened during a job 005 305 Document Top Cover Interlock opened during a job 005 306 Document Tray Interlock opened during a job 005 308 309 Document Left Cover is open or opened during a job Page 1 of 18 The Parts Po www partsdrop com www partsdrop com 201 387 7776 Drawn from a series of Articles first publi
8. 093 320 Developer Motor failure 093 421 thru 093 425 Toner Cartridges low 421 422 K black 423 Y 424 M 425 C 093 600 thru 093 912 Toner Dispense problems 600 Y 601 M 602 C 603 912 K Black 093 918 thru 093 940 Toner CRUM failures 918 924 925 926 936 940 K black 927 933 937 Y 928 934 938 M 929 935 939 C 094 320 321 1 BTR Transfer Roll retract or contact problems 094 322 323 2 BTR Transfer Roll retract or contact problems 102 xxx codes Generally Network Controller ESS problems 112 700 Finisher Punch Dust Box full hole punch bin 116 xxx codes Generally Network Controller ESS problems 123 xxx codes Generally UI control panel faults 124 xxx codes Generally Configuration errors example serial number disagreement between various boards or machine speed errors etc 127 xxx codes Printing failures Clearing some fault codes from Diagnostics Remember to always solve the cause of the fault before resetting them in memory Fuser Heat Control problems 010 319 Read below about how to reset NVM value 744 351 back to 0 Puser Overheat problems 010 320 Read below about how to reset NVM value 744 350 back to 0 Ruser NVM memory failure 010 324 Read below about how to reset NVM value 744 352 back to 0 7IBT Belt Home Position Sensor Failure 042 326 Read below about how to reset NVM v
9. 2 at takeaway or registration 072 210 Tray 2 Lift failure 073 101 thru 073 105 Paper jam from Tray 3 at takeaway or registration 073 210 Tray 3 Lift failure 074 101 thru 074 105 Paper jam from Tray 4 at takeaway or registration 074 210 Tray 4 Lift failure 075 100 thru 075 135 Paper jam from Tray 5 at takeaway or registration 075 210 211 Tray 5 Lift failure Lift down failure 077 103 thru 077 118 Fuser Exit Sensor jam or final Exit Sensor jam 077 120 Post 2 BTR Roll Sensor jam 077 123 thru 077 130 Inverter jams 077 300 Front Cover interlock open 077 301 Left Door interlock open 077 302 Right Cover interlock open 077 303 Transfer Module 2 interlock open 077 909 Paper detected in paper path at power on 078 100 thru 078 151 Paper jam from Tray 6 High Capacity Feeder HCF at takeaway or registration Page 2 of 18 www partsdrop com The Parts Po www partsdrop com 201 387 7776 Drawn from a series of Articles first published in ENX Magazine www enxmag com 078 250 Tray 6 HCF Lift failure 078 300 HCF Hi Capacity Feeder Top Cover interlock open 078 301 HCF Docking Interlock open 089 600 thru Image Registration Control problems 089 617 091 311 BCR and Black Charge Corotron Cleaner control problem 091 312 Black Charge Preclean HVPS Hi Volt Power Supply failure 091 313 Drum Cartridge CRUM chip c
10. Analog Gradation RGB IIT APS PWB 112 IIT Analog Gradation BW IIT APS PWB 113 Pre IPS_FS Increment RGB IIT APS PWB 115 Pre IPS_FS Increment BW HT IPS PWB 117 Pre IPS_SS Increment RGB IIT AIPS PWB 119 Pre IPS_SS Increment BW HT IPS PWB 121 Pre IPS_Grid BW IIT AIPS PWB 122 Pre IPS_Shading Data Color IIT APS PWB 123 Pre IPS_Shading Data BW IIT APS PWB 124 Pre IPS_Vertical Stripes HT IPS PWB 125 Pre IPS_8 Tone Patch IIT IPS PWB 126 Pre IPS_Solid IIT IPS PWB 127 Post IPS 4C IIT IPS PWB 128 Post IPS_BW IIT AIPS PWB 129 Post IPS_FSRE Grid HT IPS PWB 130 Post IPS_FSRE Diagonal Grid IIT AIPS PWB 131 Post IPS_Bit Pattern 2 Level BW HT IPS PWB 132 Post IPS_Bit Pattern 2 Level 4C IIT APS PWB 133 Post IPS_Bit Pattern Multi level BW HT IPS PWB 134 Post IPS_Bit Pattern Multi level 4C IIT AIPS PWB 135 TAG Fixed Copy 1 HT IPS PWB 137 Pre IPS_FS Increment Ext Bypss IIT APS PWB 138 Pre IPS_SS increment Ext bypass HT IPS PWB 139 Pre IPS_Vertical Stripes Ext Bypass IIT APS PWB 140 Pre IPS_FS increment via Ext Mem PWB HT IPS PWB 141 Pre IPS_SS increment via Ext Mem PWB IIT AIPS PWB 142 Pre IPS_Vertical Stripes via Ext Mem PWB IIT APS PWB MAX Setup The MAX setup menu contains the following stuff e Procon ON OFF Print e IIT Calibration e In Out Manual Setup e ATC Sensor Setup e TRC Adjust e Tone Up Down e Color Balance Component Control Here is where you ll go to test Input Components such as Sensors and Switches and also Outpu
11. Keyboard you can then punch in the password for the optional service you are installing or re installing then select Save followed by Reboot Page 5 of 18 The Parts DRo e www partsdrop com 201 387 7776 www partsdrop com Drawn from a series of Articles first published in ENX Magazine www enxmag com Print Test Patterns There are many available test patterns which are useful for troubleshooting copy quality problems and for isolating which board may be responsible for the symptom you are troubleshooting There are a wide range of patterns to choose from Each has its own 3 digit code It appears that the list will not show up on screen so you will need a list of the pattern s 3 digit codes or else you d be choosing blindly Pattern Test Pattern Name Source 001 Registration Grid MCU PWB 002 Grid 45 Degree MCU PWB 003 Color Registration MCU PWB 004 Color Registration Visual MCU PWB 005 Banding MCU PWB 006 Ted starvation MCU PWB 007 Automatic Tone Correction Adjustment MCU PWB 008 Automatic Tone Correction Check MCU PWB 009 ProCon MCU PWB 010 16 tone MCU PWB 011 Halftone MCU PWB 012 In out Adjustment Primary Colors MCU PWB 013 In out Adjustment Secondary Colors MCU PWB 014 In out Adjustment Single Color MCU PWB 015 Highlight Adjustment MCU PWB 016 Color Patch 182 MCU PWB 017 Gradation MCU PWB 018 Adjustment in SS direction_YC MCU PWB 019 Adjustment in SS direction_MK MCU PWB 110 IIT
12. Polygon motor 2_low speed LASER 1_high speed LASER 2_high speed IIT exposure lamp IIT scan motor_scan direction IIT scan motor_return direction IPS cooling fan_high speed_PF1 Lamp cooling fan_PF1 Ccd cooling fan IIT image area Tray 1 pre feed 071 002 071 004 072 001 072 002 073 001 073 002 074 001 074 002 075 001 075 002 075 003 075 004 075 005 075 006 077 001 077 002 077 003 077 004 077 006 077 007 077 010 077 011 077 012 077 013 077 014 077 015 077 016 077 018 077 019 078 001 078 002 078 003 078 004 078 005 089 001 089 002 091 001 091 002 091 007 091 008 Tray 1 feed Tray 1 lift up Tray 2 feed Tray 2 lift up Tray 3 feed Tray 3 lift up Tray 4 feed Tray 4 lift up MSI bypass feed motor_300 mm s MSI bypass feed motor_220 mm s MSI nudger solenoid_high current MSI nudger solenoid_low current MSI lift motor up CW sensor stop MSI lift motor down CCW sensor stop Take away motor Take away clutch 1 Take away clutch 2 Pre regi motor_640 mm sec Pre regi motor_220 mm sec Regi motor_430 mm sec Exit motor Invert solenoid_gate in Invert solenoid_gate exit Invert motor_450 mm s_invert direction Invert motor_350 mm s_exit direction Invert motor_640 mm s_dup path direction Invert solenoid Duplex motor Invert gate In and invert gate exit cycle HCF 1 nudger solenoid_low power HCF 1 nudger solenoid_high power HCF 1 feed motor_feed direction HCF 1 feed motor_lift up d
13. the Faults which you may run into in your adventures Ok Iam told these machines are easy to work on as far as physical mechanics are concerned How easy Well there are 3 maintenance drawers One with the Drum Cartridges and Developer units a second one with the Transfer Belt Assembly and Belt Cleaner Assembly and a third drawer with the 2 BTR Transfer Roll Assembly and Fuser Module A novice can take the DV Unit out if it came down to it This is unusual and extremely refreshing An engineering marvel by all means The various groups or let s call them families of machines within this DC250 style have many similarities but naturally there are differences as well They share very similar fuser modules toner cartridges and drum cartridges so internally they are very similar read near the end of this write up about the differences between models The diagnostics are also very similar from family to family except that the method to enter the diagnostic mode changed early on in the WC 7655 group of models v2 software We ll cover the two ways to get into diagnostics after the fault code list The Fault Codes and their RAPs Repair Analysis Procedures in the Service Manual take up a whopping 900 pages so this list will have to be severely abbreviated The plan is to stick to the codes which are more important to field techs The codes are all laid out as 3 digits the Chain followed by a dash and then 3
14. 00 Next let s look at the part numbers and differences between various supplies in the DC250 style the yields reported in the Service Manuals are not consistent from model to model even if the part number of the supply is identical the estimated yields given are taken from the earlier literature on the DC250 model which are lower stated yields than the newer models literature I am told that the yields are dependent on factors such as how many pages are run in an average job machines which run lots of copies or prints per job will end up running higher yields for the drum ctgs before they tine out than machines which run only a few pages per job Supplies e Toner Cartridges There are several versions of the toner cartridges depending on the model of the machine the DC250 DC242 7655 amp 7755 families share the same ones with one another but the 550 family has a unique set as does the DCP700 family the J75 family shares the same toner ctgs with the DCP700 family Also for the newer models DCP700 550 560 570 amp J75 C75 there are also several markets which require different toner cartridge part numbers If you install the wrong version the machine will reject the toner There is a Metered Plan which can be found worldwide on machines which were initially set up to be under Service Contract Then there is a U S Sold Plan and a DMO Sold Plan It can Toner Cartridge Yellow get pretty
15. 17 Paper size Sensing problems in one of the paper drawers 024 919 Face Up Tray interlock open 024 920 922 Face Down Tray 1 full Face Down Tray 2 full 024 923 924 925 Toner Cartridge Empty Y M C 024 927 930 OCT Offset Catch Tray full Stacker Tray full 024 934 thru 024 939 Paper type mismatch errors 024 946 947 948 949 Tray not in position T1 2 3 4 024 950 95 1 952 953 954 955 956 No Paper in tray T1 2 3 4 5 6 7 042 313 Rear Fuser Cooling Fan failure 042 320 321 322 323 Drum Motor failures 320 Y 321 C 322 M 323 K black 042 324 IBT Belt Drive Motor failure 042 325 Main Motor failure 042 326 IBT Belt Home position not detected in time 042 327 IBT Belt Position failure 042 328 IBT Belt Edge Sensor failure 042 330 Fuser Exhaust Fan failure 042 331 Blower Motor Fan failure 042 600 601 602 Belt Edge timing failures 042 603 Suction Filter end of life 045 xxx codes Printing communication failures 061 320 321 ROS Laser Unit polygon motor failures 061 323 thru 061 607 ROS Laser Unit problems 062 357 CCD Scanner Fan failure 062 360 Exposure Carriage position failure 062 371 Exposure Lamp not lighting or very dim 071 101 thru 071 105 Paper Jams from Tray 1 at takeaway or registration 071 210 Tray 1 Lift failure 072 101 thru 072 105 Paper jams from Tray
16. E Access Number screen Use the default password 6789 followed by Confirm Next press the Log in Log out button For most WC 7655 7665 7675 s some early ones work like the DC250 above also probably true for the 7755 7765 7775 Hold down together amp Stop until the password prompt shows up Then use the 6789 default password followed by Confirm Next press the Log in Log out button Once you re in UI Diagnostic Mode choose System Settings then choose Common Settings followed by Maintenance Diagnostics Here you ll find the most important menu We ll talk briefly about each of the menu items afterwards Here are the things you ll see e Software Options Allows an OEM rep to install upgrades for the machine using passwords provided by the OEM using the machine s serial number to generate the password If a machine has options installed make sure to keep a backup of all any passwords for that machine s options e Print Test Patterns e MAX Setup for color registration setup etc e Initialize Hard Disk Warning Don t use this without a full understanding of what the procedure will do you ll need to have the full Service Manual on hand This will reformat partition 1 eliminating all fonts amp Job Templates e NVM Intialization Warning Don t use this one either without a full understanding of what the procedure will do
17. The Parts Dr l Ow www partsdrop com 201 387 7776 www partsdrop com Drawn from a series of Articles first published in ENX Magazine www enxmag com DocuColor 250 DC250 style Technical Information Xerox Docucolor 240 250 242 252 260 WorkCentre 7655 7665 7675 7755 7765 7775 DCP700 550 560 570 J75 C75 Warning The diagnostics on these machines are designed to be used by experienced copier technicians only These are very sensitive machines and changing the wrong NVM setting can potentially cause serious problems Only use the information which follows if you are willing to take 100 responsibility for your actions When we dove into the fuser modules for this same series a while back I had noted that few Xerox models have earned as much praise as the DocuColor 250 series I ve not changed my mind on that A good sign that this series is here to stay for a while is that there are new models just coming out that use the same engine the WC 7755 7765 7775 were 2010 releases amp J75 C75 models came out in 2014 These are all sturdy full color machines with very few inherent problems to report The machine is well laid out and extremely technician friendly Let s get started with a brief introduction and then take a dip in the rather large pool of possible Fault Codes you might encounter We ll also cover how to get into the Diagnostic Mode so you can do things like testing components amp clearing a few of
18. alue 741 105 to 0 Toner Dispense Problems Read below about how to reset the appropriate NVM value Fault 093 314 393 314 for Yellow resets with 762 312 Fault 093 315 393 315 for Magenta reset with 762 313 Fault 093 316 393 316 for Cyan resets with 762 314 Fault 093 317 393 317 for Black resets with 762 315 Warning The diagnostics on these machines are designed to be used by experienced copier technicians only These are very sensitive machines and changing the wrong NVM setting can potentially cause serious problems Only use the information which follows if you are willing to take 100 responsibility for your actions Page 3 of 18 The Parts Dr l Ow www partsdrop com 201 387 7776 www partsdrop com Drawn from a series of Articles first published in ENX Magazine www enxmag com em Diagnostic Entry For DC240 242 250 252 260 Hold down the 0 button for 5 full seconds and then while still holding the 0 press Start A prompt for a password will show up the CE Access Number Use the default password 6789 and press Confirm For most WC 7655 7665 7675 s some of them with earlier software work like the DC250 above amp also 7755 7765 7775 550 560 570 DCP700 J75 C75 Hold down together amp Stop until the CE Access Number screen prompts you for a password Then use the default password 6789 followed by Confirm 2 Press th
19. ass Scanner Faults 1 Bypass ignore Scanner Faults O Fault Clear O End of Life Warning enabled 1 End of Life not shown Page 13 of 18 The Parts Dr l Cx www partsdrop com 201 387 7776 www partsdrop com Drawn from a series of Articles first published in ENX Magazine www enxmag com 741 204 Rear Cooling Fan Fault Bypass 742 228 Decurlerpresent present ere fafa O No Decurler 1 With Decurler 744 350 Fuser Overtemp Fault History O Fault Clear Clear fault 010 320 or 310 320 744 351 Differential Gain Fault History O Fault Clear Clear fault 010 319 or 310 319 744 352 Fuser Fault History 1 O Fault Clear Clear fault 010 324 or 310 324 751 105 Drum Drum End of Life Count of Life Count a ee oe ee 1 step 1000 pages 751 449 Charge Corotron Life Counter 429496 7295 752 084 ADC Shutter Close Fault Related to Faults 092 650 or 392 650 752 092 ADC ADC Patch Fault Count for Yellow Fault Count for Yellow ce ae 752 093 ADC Patch Fault Count for Magenta i 65535 e 752 094 ADC Patch Fault Count for Cyan o 65535 ooo 752 095 ADC ADC Patch Fault Count for Black Fault Count for Black o ae Ca 65535 sO 752 319 ATC Failure Yellow O reset Related to Faults 092 653 or 392 653 752 320 ATC Failure Magenta O reset Related to Fault 092 654 or 392 654 752 321 ATC Failure Cyan 1 O reset Related to Faults 092 655 or 392 655 752 322 ATC Failure Black O reset Related to Fault
20. azine www enxmag com These are friendly to technicians in nearly every way possible The exception as mentioned earlier is that you actually need to know which 6 digit code you want to run Even the Service Manual fails to provide lists Fortunately if you pick through the RAP s repair analysis procedures the manual does give you suggestions as to which codes to use to test sensors motors etc They will also usually not always tell you if a particular NVM setting needs to be changed back to 0 to clear the Fault Condition As you look through the list you will find that while some of the codes are useful in very specific circumstances the most important ones revolve around resetting specific Fault Code conditions These Fault Conditions will not reset automatically the machine will not even attempt to get going till a related Memory code is reset Some are flags which are either 0 or 1 depending on if the fault condition exits or not and others count up to 3 at which point the machine shuts down and needs that memory setting to be reset back to 0 Extremely important Part of the reason the machines lock up until certain fault codes are cleared is because a tech needs to come and repair the cause of the fault It is very unwise to allow a customer to keep running a machine calling one of these faults by constantly resetting the codes That would have the potential to cause more trouble and possibly damage to the machine D
21. came before We ve covered the basic Technical Information of the early models and explored the rebuilding procedures for the Drum Cartridges and Fuser Modules Now it s time we have a look at the new additions We ll focus first on the timeline of release dates for each family within this style Then we ll check out differences and similarities in the parts and supplies in particular Chronology Below is a list of the families and approximately which year each group was introduced DC250 family DocuColor 240 250 2005 It all started with the lead off models the first family and namesake of the DC250 style DC242 family DocuColor 242 252 260 2007 After a couple of years the next family in the vanguard followed DC242 252 and DC260 Aside from changes in software and electronic parts these were largely identical to the DC240 250 however the DC260 model was only offered in a 220 volt machine It was heavy duty a little faster and naturally came with a higher price tag 7655 family WorkCentre 7655 7665 7675 2007 The same year that the DC242 252 260 came out Xerox also released the first group of WorkCentre models for this engine WC 7655 7665 7675 The WorkCentres are not as robust as far as the logic and color printing accuracy as the DocuColors and they carried a lower price tag around the 35K range as opposed to around 50K but they were extremely similar in most other ways including the fact Page 16 of 18
22. confusing for customers and dealers alike when dealing with off lease machines which hit the secondary market The newer models such as the DCP700 and 550 560 have low melting temperature dry ink so the toner material itself has changed over time Best to stick to the exact part numbers you need for the model machine you re installing the toner cartridge in e Color Drum Cartridges 013R00603 for DC240 250 DC242 252 WC 7655 7665 7675 WC 7755 7765 7775 Rebuild Kit DC250CRK 013R00632 for DC260 Interchangeable with 013R00603 013R00656 was 013R00643 for DCP700 700i 770 Rebuild Kit DC700CRK 013R00664 for 550 560 570 Rebuild Kit 550CRK 013R00672 for J75 C75 Rebuild Kit J75CRK Good News The Color Drum cartridges all use the same Drum Blade amp Charge Roll and the DC250 rebuild instructional will serve for all of the cartridges Each version has its own unique CRUM chip version and all of the color ctgs except the 013R00603 include a foam Cleaning Roll which helps keep the charge roll clean It is the CRUM alone which determines which model machine a cartridge is set up for for Drum Cartridge Rebuild Kits use the following part numbers e Black Drum Cartridges 150K a 013R00602 for DC240 250 DC242 252 WC 7655 7665 7675 WC 7155 7765 7775 Drum Cartridge Color Drum Cartridge Black Page 17 of 18 a a ond www partsdrop com 201 387 7776 www partsdrop com Drawn from a ser
23. e Chain as 744 and the Function as 351 Touch the Read button The current setting will show up Press Val to then change the value back to 0 and press Save 10 Finally when you exit diagnostics be sure to reboot the machine so the changes stick Use the Call Close button We ll be leaving a huge number of NVM codes off of the list to follow Many of the codes you may have thought you wanted such as registration adjustments are far more effectively managed by using the Registration or Max Setup color registration choices in the diagnostic menu Note that where Fault Codes are mentioned the first digit will be a 0 if the machine is in the DC family example 042 326 or it will be a 3 if the machine is a WorkCentre 76xx Example Fault Code 042 326 in a DC250 will appear instead as 342 326 in a WC 7655 Ok now to it Here s the list NVM Non Volatile Memory Codes Code Description Min Max Default Details 700 071 USB User Buffer Size 4 1 step 1 Kb 32 Kb increments 700 078 1 step 1 Kb 32 Kb increments 700 081 Parallel IEEE 1284 Buffer Size 1 step 1 Kb 32 Kb increments 700 084 NetWare Buffer Size 1 step 1 Kb 32 Kb increments 700 085 Apple Talk Buffer Size 64 1024 64 1 step 1 Kb 32 Kb increments Page 12 of 18 The Parts DRO www partsdrop com www partsdrop com 201 387 7776 Drawn from a series of Articles first
24. e Log in Log out button then on the touchscreen touch System Settings followed by Common Settings and finally Maintenance Diagnostics 3 Choose Dc131 NVM Read Write 4 Touch the first empty block to enter the chain 744 The 1 three digits in an NVM code are called the chain and the second set of 3 digits are called the Function Enter the appropriate Function code 351 for Fault Code 010 319 156 for Fault Code 010 320 or 352 for Fault Code 010 324 Touch the Read button The current setting will show up Press Val to then change the value back to 0 and press Save 5 Finally when you exit diagnostics be sure to reboot the machine so the changes stick Use the Call Close button The Machine Status Button The Machine Status button near the lower left of the control panel gives folks access to the following stuff Machine Information includes serial number machine configuration a paper tray status chart amp software versions Billing Meters Print Report List basic reports like job status copy mode settings print mode settings or scan mode settings Consumables a list of customer replaceable consumables and their status While the current fault code or message is normally displayed on the upper left corner of the screen you may want to also view a Fault History Report to see what faults have been going on lately This can be d
25. herwise a Fault Code will be called 124 310 124 311 124 312 124 313 124 324 or 124 325 This process is designed to synchronize the three boards when one of them gets corrupted or needs to be replaced From Machine ID Billing Data Settings choose a Board which has the correct data on it and select Start Enter the correct Serial Number and then select Confirm Component Control Once you re in UI Diagnostic Mode choose System Settings then choose Common Settings followed by Maintenance Diagnostics Scroll down and choose IO Check amp finally select Component Control From the Component Control screen you ll enter the Chain the first 3 digits of the code followed by the Function the second 3 digits of the code Press Start to activate the test For these Input Component Tests you will be able to see on screen the status of the component H for high or L for low you can toggle the actuator or otherwise activate the switch or sensor you re trying out and see if the status of the component changes on screen Press Stop button to stop the current test When you re done press Close to leave the Component Control screen Below is an abbreviated list of the component codes There were simply too many codes to include The ones which are missing were either relating to peripherals such as the finishers or the description for the comoponent was too a
26. ies of Articles first published in ENX Magazine www enxmag com 013R00631 for DC260 Interchangeable with 013R00602 013R00655 formerly 013R00642 for DCP700 7001 770 013R00663 for 550 560 570 013R00671 for J75 C75 More Good News The parts in the Black Drum cartridges also cross over between all of the cartridge versions except of course the CRUM chips e Charge Corotrons 120K 013R00630 013R00633 013R00604 013R00650 interchangeable e Toner Waste Container 50K average 008R12990 fits all of the models mentioned here e Fuser Assemblies 160K 008R12988 for DC240 242 250 252 WC 7655 7665 7675 7755 7765 7775 110 volts in U S 008R13102 for 550 560 570 110 volts in U S 008R13039 for DC260 220 volts in U S 008R13065 for DCP700 220 volts in U S 008R13146 for J75 C75 220 volts in U S Even more Good News The Fuser Heat Roll Pressure Sleeve and Fuser Reset Fuse all work throughout the first 4 versions of the fuser confirmed and it Fuser Module appears that the J75 version will also follow suit There is one notable difference on the J75 version They ve added some sort of little adjustment knob on the rear which is absent in all of the earlier models of the fusers We ve not yet figured out what its purpose is but it makes it clear that you can not swap the complete fusers between the J75 and any other model e Other Parts We don t know enough about the newes
27. irection HCF 1 Takeaway motor_242 mm sec MOB LED High power MOB LED Low power Erase lamp YMC Erase lamp K Scorotron Pre Charge Corotron PCC Page 10 of 18 The Parts Dr l Ow www partsdrop com 201 387 7776 www partsdrop com Drawn from a series of Articles first published in ENX Magazine www enxmag com BCR Scorotron cleaner mot_1400PPS CW hi 091 009 current 092 001 ADC specular 092 002 ADC Diffuse 092 004 ADC shutter open 092 005 ADC shutter close 093 001 Toner cartridge motor_Y 093 002 Toner cartridge motor_M 093 003 Toner cartridge motor_C 093 004 Toner cartridge motor_K1 093 005 Toner cartridge motor_K2 093 006 Dispense motor_Y 093 007 Dispense motor_M 093 008 Dispense motor_C 093 009 Dispense motor_K 093 010 Developer bias DC_Y 093 011 Developer bias AC_Y M C 093 012 Developer bias DC_M 093 014 Developer bias DC_C 093 016 Developer bias DC_K 093 017 Developer bias AC_K 093 019 Developer motor_220 mm s 093 022 Developer clutch Developer K rotation at 220 mm s process 093 023 speed Developer YMC rotation at 220 mm s process 093 024 speed 094 001 1st BTR contact 094 002 1st BTR retract 094 003 2nd BTR contact 094 004 2nd BTR retract 094 005 2nd BTR retract clutch Page 11 of 18 The Parts DRo e www partsdrop com 201 387 7776 www partsdrop com Drawn from a series of Articles first published in ENX Mag
28. mbiguous to be of use The list is followed by a quick run down of what some of the acronyms stand for Page 7 of 18 The Parts Po www partsdrop com www partsdrop com 201 387 7776 Drawn from a series of Articles first published in ENX Magazine www enxmag com Input Component Codes Code 005 102 005 110 005 115 005 119 005 150 005 151 005 202 005 203 005 204 005 205 005 206 005 207 005 208 005 209 005 210 005 211 005 212 005 213 005 214 005 215 005 216 005 217 005 218 005 219 005 220 005 221 005 222 005 223 005 224 005 225 005 226 005 300 005 301 010 200 010 201 010 202 010 203 Description Document Sensor Document Regi Sensor _ Belt DADF and CVT Document Exit Sensor Document Duplex Sensor Document Size Sensor 1 Document Size Sensor 2 Document Feeder Bottom Sensor Document Feeder Level Sensor Document Feeder Feed Sensor Document Feed out Sensor Document Pre registration Sensor Document Lead Registration Sensor Document out Sensor Document Exit Sensor 1 Document Exit Sensor 2 Document Invert Sensor Feeder Cover Interlock Switch Document Feeder Platen Interlock Switch Document Tray Interlock Sensor DADF 1 tray APS sensor DADF 2 tray APS sensor DADF 3 tray APS sensor DADF 1 APS sensor DADF 2 APS sensor DADF 3 APS sensor DADF tray size sensor 1 DADF tray size sensor 2 DADF Left hand cover interlock switch DADF Scan start Sensor DADF Nudger position senso
29. ment Nudger solenoid down 005 065 Document Baffle solenoid close 005 067 Simplex duplex gate solenoid duplex open 005 068 Simplex duplex gate solenoid simplex open 005 069 Document Exit gate solenoid Page 9 of 18 The Parts Po www partsdrop com www partsdrop com 201 387 7776 Drawn from a series of Articles first published in ENX Magazine www enxmag com 005 070 005 073 005 074 005 075 005 081 005 083 005 084 005 086 005 090 010 001 010 007 010 008 010 009 042 001 042 005 042 009 042 012 042 016 042 018 042 020 042 021 042 023 042 026 042 028 042 029 042 030 042 034 042 035 061 001 061 004 061 005 061 007 062 002 062 005 062 006 062 014 062 015 062 017 062 086 071 001 Document Nip release solenoid_PF1 CVT DADF stamp solenoid CVT DADF feed motor Regi gate solenoid Exit motor non CVT mode Document ready Document set LED Document Tray lift up Document Nudger initialize Fuser motor _ 320 mm s Heat roll main lamp 1 Heat roll main lamp 2 Heat roll sub lamp Main motor_320 mm s Drum motor K_320 mm s Drum motor YMC_220 mm s IBT drive motor_320 mm s IBT steering motor CW High current IBT steering motor CW Low current Fuser exhaust fan_high speed Blower motor_high speed CC intake fan_high speed V_tra fan_high speed Invert front fan and dup fan Exit roll fans IBT Belt check_320 mm s Rear cooling fan IBT steering motor reset Polygon motor 1_high speed
30. o not ignore the cause of the fault codes Always get the problem solved before you get into resetting things If you re the owner of a machine don t reset the code wait for the technician Let them fix the problem and then let them reset the fault code Here s how to get into Diagnostic Mode and how to use NVM Read Write 6 Diagnostic Entry For DC240 242 250 252 260 Hold down the 0 button for 5 full seconds and then while still holding the 0 press Start A prompt for a password will show up the CE Access Number Use the default password 6789 and press Confirm For most WC 7655 7665 7675 s some of them with earlier software work like the DC250 above amp also for WC 7755 7765 7775 Hold down together amp Stop until the CE Access Number screen prompts you for a password Then use the default password 6789 followed by Confirm 7 Press the Log in Log out button then on the touchscreen touch System Settings followed by Common Settings and finally Maintenance Diagnostics 8 Choose Adjustments from the menu which appears then look for Dc131 NVM Read Write 9 Touch the first empty block to enter the chain The 1 three digits in an NVM code are called the chain and the second set of 3 digits are called the Function For example if the NVM code is 744 351 you will enter th
31. ommunication failure 091 320 Black Charge Corona Wire is broken 091 400 Waste Toner Bottle replacement needed soon 091 401 Black Drum Cartridge near end of life 091 403 Black Charge Corotron Assembly near end of life 091 404 Black Charge Corotron Assembly has reached end of life 091 411 Yellow Drum Cartridge near end of life 091 421 Magenta Drum Cartridge near end of life 091 431 Cyan Drum Cartridge near end of life 091 910 Waste Toner Bottle not detected 091 911 Waste Toner Bottle full 091 913 Black Drum Cartridge at end of life 091 914 thru 091 916 or 091 921 Black Drum Cartridge CRUM communication problems 091 917 920 924 925 927 Yellow Drum Cartridge CRUM communication problems 091 918 922 928 Magenta Drum Cartridge CRUM communication problems 091 919 923 926 929 Cyan Drum Cartridge CRUM communication problems 091 932 Yellow Drum Cartridge end of life 091 933 Magenta Drum Cartridge end of life 091 934 Cyan Drum Cartridge end of life 092 649 650 ADC Sensor Shutter failures 092 65 1 652 IBT Belt ADC Sensor MOB ADC failures 092 653 thru 092 660 ATC from Developer Unit problems 653 657 yellow 654 658 magenta 655 659 cyan 656 660 black 093 300 Marking Drawer Interlock open 093 313 thru 093 3 17 Toner Dispense problems 314 Y 315 M 316 C 317 K black NOTE These codes must be cleared from Diagnostic Mode details below
32. one by pressing the Machine Status button Then touch the Faults tab A button will show up which will allow you to print out the Fault History Report System Administrator Mode from the UI Control Console This password protected mode allows the key operator or administrator more access to things like default settings If the default Usernames Passwords do not work you ll need to ask the customer for the new password For DC240 242 250 252 260 Press Log in out and enter the Username the default username is 11111 five 1 s then enter the Password the default Password is admin For 550 560 570 WC 7655 7665 7675 WC 7755 7765 7775 J75 C75 Press Log in out and If prompted for a Username enter the default Username admin then enter the Password the default is 1111 four 1 s For DCP700 Press Log in out and enter the Username 11111 followed by the Password Default x admin Once you re in the System Administrator mode you ll see a menu with 4 choices e System Settings This choice s submenu is covered below e Setup Menu Paper Tray Attributes settings e System Administrator Settings Login ID Administrator Password amp Maximum Login Attempts e Login Setup Auditron Administration System Settings brings you to a submenu Common Settings Copy Mode Settings Scan Mode Settings amp Network Controller Settings If you choo
33. published in ENX Magazine www enxmag com 700 088 700 124 700 125 700 128 700 129 700 142 700 143 700 144 700 145 700 146 700 153 700 165 Saturation Buffer Size Country Code SEEPROM 700 166 700 171 700 197 700 198 700 397 700 399 700 420 700 446 700 540 HDD HDD Security Overwrite Enable Overwrite Enable 700 543 711 297 741 105 fault 042 326 or 342 326 741 181 741 192 741 195 Suction Filter End of Life Message on off 64 1024 256 auto dearandavioresumetimer 0 20 o reemer o feo 7 i Teronen o o e Mex numberof oo ooo fo ob Passing permise orno fo f o Default Print Paper Size a Millimeters vs Inches Software Download Inhibit Permit an ae o FP User Information Memory Location ee ef Communication Fault Bypass Py of 715 017 IIT scanner Fault Bypass ep Transfer Belt Home Position Fault Clear Gee a Oa E ea a ee a 0 1 step 1 Kb 32 Kb increments 840 USA 124 Canada 76 Brazil 826 UK 276 Germany 380 lItaly 250 France 724 Spain 528 Netherlands 1 FX 2 XC U S 3 XE 4 AP O Not Permitted 1 Permitted 5 A4 XE default 44 Letter XC default 1 mm XE default 3 inch XC default O Permit 1 Inhibit O disabled 1 enabled O off 1 Internal Auditron 2 Network Accounting 3 Remote External O NVRAM 1 HDD 0 Do not bypass Communication Faults 1 Bypass ignore communication Faults 0 Do not byp
34. r DADF 2 invert sensor DADF Platen interlock switch DADF Top cover interlock switch Fuser entrance sensor Fuser exit sensor Detection of a new fuser CRU Fuser nip sensor 014 100 014 101 014 102 014 110 014 111 014 115 014 150 014 151 014 190 014 191 014 200 014 201 061 200 061 201 062 212 062 240 062 251 062 253 062 272 062 300 062 301 071 100 071 101 071 200 071 201 071 202 072 100 072 101 072 200 072 201 072 202 073 100 073 101 073 200 073 201 074 100 074 101 074 200 074 201 075 100 Xport entrance sensor Buffer path sensor Gate sensor Registration clutch on IOT exit sensor Top exit tray sensor Compile exit sensor Compile tray no paper sensor Decurler in sensor Decurler out sensor Side registration sensor_1 Side registration sensor_2 Polygon motor 1 ready Polygon motor 2 ready IIT scan registration sensor DADF present APS sensor 1 APS sensor 2 Scan start Platen interlock switch Angle sensor Tray 1 pre feed sensor Feed out sensor 1 Tray stack height sensor Tray 1 no paper sensor Tray size select Tray 2 pre feed sensor Feed out sensor 2 Tray 2 stack height sensor Tray 2 no paper sensor Tray 2 size select Tray 3 pre feed sensor Feed out sensor 3 Tray 3 stack height sensor Tray 3 no paper sensor Tray 4 pre feed sensor Feed out sensor 4 Tray 4 stack height sensor Tray 4 no paper sensor MSI bypass pre feed sensor Page 8 of 18 The Parts
35. s 092 656 or 392 656 752 323 ATC Output Fault Count for Yellow 65535 O reset Related to Faults 092 653 or 392 653 Page 14 0f 18 The Parts Dr l Cx www partsdrop com 201 387 7776 www partsdrop com Drawn from a series of Articles first published in ENX Magazine www enxmag com 752 324 ATC Output Fault Count for Magenta 0 65535 0 O reset Related to Faults 092 654 or 392 654 752 325 ATC Output Fault Count for Cyan 65535 O reset Related to Faults 092 655 or 392 655 752 326 ATC Output Fault Count for Black 65535 O reset Related to Faults 092 656 or 392 656 752 327 ATC Amplitude Output Fault for Yellow 1 O reset Related to Faults 092 657 or 392 657 752 328 ATC Amplitude Output Fault for 1 O reset Magenta Related to Faults 092 658 or 392 658 752 329 ATC Amplitude Output Fault for Cyan O reset Related to Faults 092 659 or 392 659 752 330 ATC Amplitude Output Fault for Black O reset Related to Faults 092 660 or 392 660 752 331 ATC Amplitude Output Fault Count for Yellow Related to Faults 092 657 or 392 657 65535 O reset 752 332 ATC Amplitude Output Fault Count for Magenta Related to Faults 092 658 or 392 658 65535 O reset 752 333 ATC Amplitude Output Fault Count for Cyan 65535 O reset Related to Faults 092 659 or 392 659 752 334 ATC Amplitude Output Fault Count for 65535 O reset Black Related to Faults 092 660 or 392 660
36. se Common Settings you ll see a nice long list of choices e Machine Clock Timers Audio Tones Screen Defaults Paper Tray Settings Image Quality Adjustments Reports Maintenance Diagnostics in System Admin Mode two choices appear Initialize Hard Drive or Delete All Data you ll see later that this submenu has a much wider range of choices from CE mode UI Diagnostic Mode Watermark e Other Settings Page 4 of 18 The Parts Dr l Ow www partsdrop com 201 387 7776 www partsdrop com Drawn from a series of Articles first published in ENX Magazine www enxmag com DIAGNOSTICS UI User Interface Diagnostic Mode also called CE Mode CAUTION I think it is very important to caution anyone who might read this that the UI Diagnostic Mode is for experienced technicians changing settings or running internal tests on these machines without an in depth understanding of what you are doing can cause serious problems or even damage to the machine and can also be dangerous for the person running the tests Do not use the information presented here unless you are willing to take 100 responsibility for your actions The process for getting into the UI Diagnostic Mode depends on exactly which model you re working on For DC240 242 250 252 260 Hold down the 0 button for 5 full seconds and then while still holding the 0 press Start A prompt for a password will show up the C
37. shed in ENX Magazine www enxmag com 005 906 thru 005 918 Document is still detected in feeder after power on or after closing one of the document door interlocks 010 xxx codes Generally Fuser faults 010 311 Open fuser thermistor was detected white connector 010 319 Fuser Heat Control problem NOTE This code must be cleared from Diagnostic Mode details below 010 320 Fuser Overheat problem can be reported by any of the 3 thermistors in the fuser NOTE This code must be cleared from Diagnostic Mode details below 010 322 thru Fuser thermistor open circuit detected NC Center Sensor or Rear Thermistor 010 323 010 324 Fuser NVM Memory failure NOTE This code must be cleared from Diagnostic Mode details below 010 326 thru Fuser Heat Control problems 010 327 010 330 Fuser Motor failure 010 420 Fuser Module nearing end of life NOTE Read below for fuser count reset info 010 421 Fuser Module End of Life NOTE if the fuser is still good you can replace the Fuser Reset Fuse on top of the fuser and possibly the Fuser Heat Roll to keep it running 012 xxx codes Generally Finisher problems 013 xxx codes Generally Finisher Booklet Maker problems 016 xxx codes Generally Options or Software failures 016 311 Scanner not detected 024 340 thru 024 747 ESS Network Controller problems 024 910 thru 024 9
38. t Components such as motors solenoids lamps amp clutches You will be needing the list of codes and their corresponding components to use this at all since it does not appear in a menu on the Control Panel We ll cover the list in an abbreviated fashion in the next article It is a very lengthy list Page 6 of 18 The Parts Dr l Ow www partsdrop com 201 387 7776 www partsdrop com Drawn from a series of Articles first published in ENX Magazine www enxmag com Delete All Data To quote the Service Manual This procedure deletes user defined registered information and information recorded automatically by the system from the hard disk the ESS NVM PWB and Buffer RAM Do not do this unless you are sure what exactly will be deleted NVM Read Write This is covered later on in these pages the lists of NVM codes are not browse able from the Control Panel The list is very long See the list below starting on page 12 and be very careful with which settings you change Keep a careful log and double check each code you are going to change to make sure it s the right one Machine ID Billing Data Settings There are 3 boards in the machine which all have the Serial Number Product Number and Billing Counters the MCU NVM PWB the IOT or Main machine logic board the SEEP ROM on the ESS or Network Controller known as Sys1 and the ESS NVM PWB sys2 on the ESS or Network Controller These 3 must agree with each other ot
39. t models yet J75 C75 so let s leave those two out of the conversation for the time being First let s check out a few parts which are the same throughout all of the families The IBT Transfer Belt does not change nor does the IBT Belt Cleaning Blade though the Cleaner Assembly does have different part numbers The Document Feeder parts and Paper Feed components have remained consistent Next for some differences The logic boards are different for each family not surprisingly There are two basic groups which share some parts within their group The earlier models DC240 242 250 252 WC 7655 7665 7675 amp WC 7755 7765 7775 are the first group The change happened with the introduction of the DCP700 and the 550 560 570 The 2 BTR Assembly is a good example where there are two versions split between the two groups Also although the Developer Gear Kits 2 gears on the front end of the unit which are famous for shredding are the same the DV Units are sold under different part numbers and they are not believed to be interchangeable System Administrator Mode from the Control Console For any of these machines you ll start by pressing the Log in out button there are 3 buttons on the lower left of the control panel the top one of the 3 is the correct button Then enter a Username if asked for one and a Password as detailed below If the default Username or Password are not accepted you ll need to get the info from the cus
40. tomer For DC240 242 250 252 260 The default Username is 11111 five 1 s amp the default password is admin For 550 560 570 WC 7655 7665 7675 WC 7755 7765 7775 J75 C75 If prompted for a Username the default is admin older software only asks the password amp default Password is 1111 four 1 s For DCP700 Default Username is 11111 five 1 s amp default Password is x admin Logging in as Administrator from the Network For any of these someone must first browse to the machine s IP address using a browser in a workstation on the network Below are default log in details for each server type For EFI Fiery EX Click on the purple Key icon for the Administrator log in The default password is Fiery 1 capitalize the F amp there s a dot between Fiery and 1 For Built in Controller Default Username is admin amp the default Password is 1111 For Freeflow Server Default Password administ For Creo Spire CX Default Username operator amp default Password spire For Splash Mac OS The default Password is completely blank Page 18 of 18

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