AIRPORT PROCEDURES
Contents
1. aller ou pour l aller et le retour et pr venir l cole Check carefully if you are booking the one way service or the return service and inform the school Si vous avez r serv le service UM au d part de Paris l cole devra vous facturer 340 euro pour ce transfert avec UM car la proc dure d enregistrement et d embarquement tr s longue mobilise une personne 6 heures ou plus et en cas d annulation de vol ou de tr s long retard la compagnie a rienne ne prendra en charge ni l h bergement ni la restauration ni les transports suppl mentaires pour votre enfant Tous ces frais incomberont l cole ACCORD en plus du temps pass par le personnel immobilis aupr s de l enfant If you have booked a U M service from the airline for the return trip departing from Paris the school will have to charge you 340 euro for the transfer with UM as this very long procedure will engage one member of staff for 6 hours or more Should the flight be cancelled or postponed to the next day the airline will give the responsibility of the child as well as all expenses extra transport accommodation and food to the school Contacts Accord pour les transferts informations modifications confirmations Kathy Mastain in charge of transfers k mastain accord langues com Katia Saydraouten in charge of the Junior Summer Camp k saydraouten accord langues com ACCORD 14 boulevard Poissonni re 75009 Paris France Tel2. 33 0 1 55 33 52 33 Fax 33 0 1 55 33 52 34 e mail info accord langues com Website www paris junior com
3. UM e Dans la mesure du possible choisissez des horaires dans la plage sugg r e ci apr s Whenever possible please keep to the following arrival times Vols en provenance d Asie Am riques 6h 10h from Asia North and South America 6 to 10 am Autres vols de 14h 18h other flights from 2 to 6 pm Special UM Arriv es UM Arrivals Informations mises jour le 11 Janvier 2011 Information updated on the 11th of January 2011 Si vous r servez le service UM aupr s d une compagnie a rienne v rifiez bien les modalit s de prises en charge aupr s des compagnies If you book the UM service with an airline company please read the airline company regulations carefully Le service pour mineurs non accompagn s UM est obligatoire pour les moins de 14 ans The Unaccompanied Minor UM service for children up to 14 years old is compulsory Tarif Fee 340 Euros Escales Stop overs V rifiez bien les proc dures d escales aupr s de la compagnie a rienne que vous choisissez Please ask your travel agent or airline company about the stop over regulations Exemples des conditions selon les compagnies a riennes Examples of airline company regulations Vous trouverez ci dessous une liste non exhaustive des conditions pour le service pour mineurs non accompagn s des principales compagnies a riennes Please find below a sample list of regulations regarding unaccompanied minors for the main airlines P
4. com OneToOne v3 program do prgOid 8935 amp tabld header_1 amp menuld 03 1900000 00000 amp language fr amp country FR amp market FR amp IS_ANONYMOUS true ancla7 Pour les jeunes g s de 12 17 ans r volus Iberia met en place sur demande pr alable un service d assistance et d accompagnement Ce service est payant et exige que les parents ou les tuteurs l gaux en fassent la demande expresse Il convient de demander ce service au moment de la r servation et par ailleurs tant le jeune que ses parents ou tuteurs l gaux doivent se pr senter suffisamment l avance a a roport Les r servations par Internet ne sont pas autoris es Vous devez vous mettre en contact avec NOTRE Bureau de ventes Iberia ou une agence de voyages en effet ce service doit tre demand simultan ment la r servation Il n est pas possible de demander ce service pour les vols IB4XXX IB7XXX ni dans le cas o des escales sont desservies par d autres compagnies Sur les vols IB5X XX les mineurs au dessous de 14 ans qui voyagent tout seul ne seront pas accept s Pour plus d information contactez le Centre de r servations d Iberia de votre pays KLM http www klm com travel fr_en prepare_for_travel travel_planning children index htm p2 Unaccompanied minors e Children aged 5 to 14 years old may travel alone under our Unaccompanied Minor UM service This service is mandatory for children in this age group who are tra
5. nous indiquer si vous r servez un service pour mineurs non accompagn s UM aupr s de la compagnie a rienne When filling out your form make sure that you complete all required fields regarding your child and send it to us at least 2 weeks prior to arrival If ACCORD does not receive accurate and detailed information a week before arrival the pick up service will be automatically cancelled or reorganised at a cost of 250 euro in administrative fees payment by credit card Very important Please do not forget to inform us if you have booked a UM service with the airline company please see below e Bien expliquer votre enfant que notre service d accueil l attend apr s la zone de r cup ration des bagages Votre enfant doit sortir de la zone internationale avec ses bagages car nous ne sommes pas autoris s y entrer Notre personnel v tu d un gilet rouge Accord attendra votre enfant avec un panneau portant le nom de l cole ACCORD et le nom de votre enfant Ceci ne s applique pas aux mineurs non accompagn s UM Please explain to your child that he she will meet our pick up service after picking up his her luggage Your child should pick up his her luggage and leave the international area as we cannot enter this area to arrive in the arrivals area On arrival he she will see one of our staff wearing a red Accord gilet with a board bearing his her name as well as the school s name ACCORD This does not apply to
6. ACCORD ECOLE DE LANGUES PARIS Institut Sup rieur Priv Airport Procedures for arrivals and departures Transferts A roports Mode d emploi Tarif transfert group Group transfer fee 140 Euros Tarif transfert avec service pour mineurs non accompagn s UM 340 Euros UM unaccompanied minor transfer fee 340 Euros Chers parents si vous r servez notre service de transfert pour assurer un d part et une arriv e en toute s curit pour votre enfant veuillez lire avec attention les consignes ci apr s concernant les transferts a roports Dear parents If you are booking our transfer service pick up and or drop off at the airport to guarantee your children s safe arrival and departure please read the following instructions carefully Arriv e Paris les dimanches ARRIVAL in Paris on Sundays Dates d arriv e Arrival dates preferably on Sunday afternoon 3 July 17 July 31 July 7 August 14 August and 21 August 2011 e Assurez vous de remplir correctement le formulaire indiquant les informations indispensables concernant votre enfant et de nous le renvoyer au plus tard deux semaines avant la date d arriv e A d faut d informations correctes et pr cises une semaine avant l arriv e le transfert de votre enfant sera automatiquement annul ou r organis moyennant le paiement imm diat de 250 euro de frais de dossier payables par carte bancaire Tr s important Ne pas oublier de
7. e Voyage autoris sur les itin raires int rieurs et internationaux les mineurs non accompagn s ne peuvent voyager que sur les vols en correspondance avec un autre vol Delta Delta Connection l exception d American Eagle Air France et KLM British Airways http www britishairways com travel childinfo public en_us refevent help Important notice when booking Italian children travelling alone Laws in Italy have changed which affect Italian national children up to and including 14 years of age when travelling alone Skyflyer Solo service booking information When you book your child to travel on a flight by themselves we know you want to make sure they re safe and have a fun flight We offer a special service for children travelling alone called Skyflyer Solo for just that reason Things you need to know before booking e All children travelling alone between the ages of 5 and 12 years old must be booked with the Skyflyer Solo service e Children between their 12th and 18th birthdays requesting assistance can also be registered as unaccompanied minors by following the same booking process e We charge for the Skyflyer Solo service which must be booked and paid for together with your child s flight If not cancellation and re issue fees will be charged American Airlines http www americanairlines fr intl fr travelInformation specialAssistance jsp Children Travelling Alone Under certain circumstances children may trav
8. el alone onboard American Airlines flights Children 5 through 11 years of age will be accepted for transportation on nonstop through or connecting flights Reservations must be confirmed to the destination The child must be accompanied by a parent or responsible adult until the child has boarded the flight and the aircraft has departed the gate The child must be met at the destination by another parent or responsible adult A service charge will be assessed for unaccompanied children on all flights Please note that we do no longer accept children travelling alone on flights connecting from or to other airlines To make a reservation for a child traveling alone please contact our reservations team You can find the contact information for us in the customer service section United Airlines http www united com page article 0 6867 1052 00 html United offers unaccompanied minor service for children from 5 to 17 years of age For the safety of minors traveling alone unaccompanied minor service is available to ensure that your child is boarded onto the aircraft introduced to the flight attendant chaperoned during connections and turned over to the appropriate person upon arrival at their final destination The service is mandatory for unaccompanied children 5 to 11 years old and optional for those 12 to 17 years old If the child is traveling with unaccompanied minor service he or she may not travel on the last direct or connecting flight of t
9. he day Autres informations concernant les UM Other information about UM Bien v rifier si vous r servez les services UM pour l aller ou pour l aller et le retour Check carefully which UM service you want to book single or return Si la compagnie a rienne refuse le terme Personnel de ACCORD cole de langues dans le formulaire de r servation nous vous fournirons une liste nominative de personnes susceptibles de r ceptionner votre enfant avec leur num ro de t l phone portable une semaine avant l embarquement If the airline rejects the term ACCORD cole de langues staff in the booking form we will send you with the names and mobile numbers of the people likely to pick your child up a week before departure Informer clairement ACCORD que vous avez r serv ce service qui demande une organisation diff rente de notre part Si vous ne nous informez pas que vous avez r serv un UM la compagnie a rienne bloquera votre enfant l arriv e tant que nous n aurons pas re u la confirmation que votre enfant est en UM Please inform ACCORD that you have booked this UM service as the school will need to organise the relative transfer service If you fail to inform us of the UM reservation the airline company will not allow your child to arrivals until we receive confirmation that your child is a UM D parts de Paris les Samedis Departure from Paris on Saturdays Dates de d part Departure dates on Satu
10. our les tudiants russes le service UM est obligatoire pour les moins de 17 ans The UM service for children up to 17 years old is compulsory for Russian students Certaines compagnies a riennes low cost refusent l acc s bord aux mineurs non accompagn s Par exemple Some low cost airline companies do not accept unaccompanied minors on board For example EasyJet pas de mineurs de moins de 14 ans no under 14 year olds allowed Ryanair pas de mineurs de moins de 16 ans no under 16 year olds allowed Air France http www airfrance fr FR fr common guidevoyageur assistance bleue_enfant_seul_airfrance htm Pour les vols internationaux effectu s par Air France les enfants voyageant seuls de 5 a 14 ans inclus doivent obligatoirement voyager en tant que UM Unaccompanied Minor mineur non accompagn pris en charge par Air France Ces billets font l objet d une tarification sp cifique Les adolescents de 15 17 ans voyageant seuls peuvent galement tre pris en charge sur demande Ce service est facultatif et payant Alitalia http www alitalia com IT_IT footer faq booking index htm Per i bambini trai 5 ei 14 anni compiuti necessario attivare una procedura speciale per minori non accompagnati tramite Numero Unico o presso le biglietterie Alitalia Aeroflot http www aeroflot ru cms en before_and_after_fly kids Children from 5 to 16 years travelling alone Iberia http www iberia
11. rday mornings preferably before noon July 16 July 30 August 13 August 20 and August 27 Assurez vous de remplir correctement le formulaire indiquant les informations indispensables pour bien orienter votre enfant dans les zones d embarquement II est indispensable de connaitre la ville de destination et le num ro de vol La confirmation aupr s des compagnies a riennes vous incombe Tr s important N oubliez pas d indiquer si vous r servez un service UM aupr s de la compagnie a rienne Make sure to fill in the form indicating the vital information needed to bring your child to the right terminal It is vital to indicate the city of destination as well as the flight number Flights confirmation is the parents responsibility Very important Do not forget to inform ACCORD if you are booking a UM service with the airline company Si possible veuillez choisir des horaires de d part dans la plage ci apr s sachant que le d part du coll ge sera trois heures avant l heure du vol If possible try and choose a departing time within the hours suggested hereafter the departure from the college will be three hours before the flight Choisir des vols partant entre 11h et 18h Choose flights leaving between 1 1am and 6 pm Special UM D parts de Paris Departure from Paris Si vous r servez le service U M aupr s de la compagnie a rienne If you book a U M service from the airline Bien v rifier si vous r servez pour l
12. velling alone and by using it you can feel comfortable letting your child travel alone We should point out that your child may be denied boarding if the Unaccompanied Minor service has not been reserved Tickets for the child and the Unaccompanied Minor service can only be booked using KLM s Telephone Reservations e Children aged 15 to 17 years old may travel independently on flights operated by Air France and KLM but are still entitled to make use of the Unaccompanied Minor service if desired Stricter rules may apply on KLM flights operated by other airlines Be sure to check with your travel agent or contact the airline operating the flight about these rules Lufthansa http www lufthansa com fr fr Mineurs non accompagnes ancAbT2 Delta Airlines http fr delta com delta enfr 24 http www delta com planning_reservations special_travel_needs serv ices_for_children children_traveling alone index jsp R glement du programme de mineurs non accompagn s Voici nos consignes et proc dures de s curit pour assurer que le programme pour mineurs non accompagn s est obligatoire pour les enfants g s de 5 14 ans et facultatif pour les enfants g s de 15 17 ans Le r glement du programme pour les mineurs non accompagn s suivant s applique tous les voyageurs faisant partie du programme e Voyage autoris sur Delta et Delta Connection l exception des vols American Eagle op rant en tant que Delta Connection
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