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ヨルダン国 無収水対策能力向上プロジェクト 終了時評価調査 報告書

Contents

1. Er lt Joc 952
2. NRW
3. MNF 300 MNF 5 6 2 007 PDM2 M M 5 4 02 1 71 Rd C XY WHO Q0 LCD BLANC ens Cx A e v SEE ONGTSOL SpA Bee BED 802 3 3 n PELO SH S Tue SSH EIC e AS A NCA LO GOL V
4. 2 a c m I T NRW PDM
5. N 2 WAJ 3 IL WAI ORPHEUS CORR
6. 2 1 A PO 2 B 11 27 10 25 90 50 3 A 6
7. iii 3 5 1 GIS OSM 2
8. 24 2 23 846 CELL gait Gol by ORE EE ur SE COT CME Co 42 CHER YI TS Ld ARE ao x SEE CO SET HIE f ONES BLE Ug Ta ORE OUTRE Xen er er E e CLA CAT CHACO EN RO E EZ TERN CE en pe NEN WRB AE PIS SAY UES A ND qa CEDE SCVMM BA Ac LB NH BALE US AES MAL UR CME q TEA ee ECE C pi ECD YONA eh BEI COX DLC LL HME C2 LV VM ELE CAEL 3 8 29 EZ Hy H 6 H 1zs800 UA S Irt 936 CONS OZ ANG REL T e NC EOS 1 4 1 DAC DH LAAC LAA T2121 EID IBY ALA DIE G AD qe e TEE co HEC Fase Co ZE CO 9 NC GA ce HE HD AC SII deg OE CML UR BG I Z fm 26 2 OV NH SY Zee SUS I Co utessnH IV Jb T RIH LAU Seu
9. 2005 8 2007 1 6 5 1 2
10. 6 Wadi Al Hajar Faisalea MuhaywwHamdieh Odruh1 Al Salalim AlLMansurah nr Hashimiah Madaba Camp Smakeye amp Hmoud Orduh 2 4 10 10 Madaba Camp Orduh 2 8 2007 7
11. WAJ GTZ USATID GTZ USAID
12. 1 5 PDM 4 1 3 NRW
13. 2005 8 2007 1 6 1 2 1 WAJ 2 WAJ 3 1 2 WAJ 3 WAJ 4 WAJ 5 WAJ 4 H ARI 8 74 19 54 338 F
14. TT 1 1 1 2 2 1 2 2 2 3 2 4 3 1 3 2 3 3 4 1 5 1 5 2 5 3 PDM1 10 25 3 9 70 5 6 AA 6
15. q C a hd Un LO AVE SEO May DOIN SCL ER AD US EER EBENE 612 A X oz IS 0 2303 3 Cod O Gaza ESE HE Diss 146 OST cH SAO SRN 0 BER AKIO 39 EINE Ix Vian XAQ 1Z Co c ANKE ELE COV 3E OVE 1 BSE 0 Jav AREE CO COR OA C LRT RETIA EE erm HNV uc LC SA ND TGS e A SICH OX VAS
16. 1 5 5 2 2 lt J L 5 3 Ez Jp 5
17. 4 1 A A PDM 10 WAJ REOR EH WAJ
18. f E A zul oe 2 1 ASR zul gt RD PO 3 C P
19. 1998 WAJ WAJ WAJ EC Programme Management Unit PMU EC EC 2009 6
20. 3 3 Mm ee 2000m 5
21. EE GIS M 8 1 PDM 1 PO1 1 4 A ERE 3 2 3 2 2 2 2 WAJ D 10 23
22. 4 1 1 1 1 2 2 1 1 fV k 2 1 2 2 1 3 2 1 4 2 1 5 2 1 6 2 2 2 2 2 3 3 1 3 2 PDM1 PO1 10 WAI 2008 2008 2008 xx xxm xx 2 2 1 2 GWA 10 pm T gr H TH 1 100
23. WAJ Ju 2 SF vd 5 b gt WAJj 7972 PDM 2 PDM 2 mo
24. gt h R D JCC Joint Coordination Committee 4 2 3 H zk
25. 4 A 7 5 9 5 A NGO Jordan Aqua Conservation Association JACA les 3 2 1 A National Agenda 2006 2015 46 2012 30 2017 20 WAJ WAJ
26. 2000 m 5 5 300 MNF iv 1 1 80 100mm
27. ND Joint Coordinating Committee 2008 1 29 2 3 PO
28. OJT 2008 2 70 3 11 10
29. E zul N xm zul 9 20 7 th VET TIBCUS EIER FE Capacity Development Project for NRW Reduction in Jordan 2005 2008 Pilot Areas Odruh 1 Odruh 2 40 Kilometers Tem 4 Se
30. 1 Lu 43 PDM ANER TI nit PMU usa za
31. 2 1 Do FIT m D I 5 2 12008 2 WIC
32. D AC DENN C BENE LSE dese TE ONGECALY UCR quee a xc 2 ACCIDERE NSE SDAA GHB 272 Le COW EX NOME a NL 214000 EZK LNNK ULONE HELO LIED EO ZHORA OD 39e SMT NXUE E000 TE MANERE 00 2e dd Co S9 MES B ME COI OSTE IHN 9 yosoyeuls is cealesied ACHR BEA y e 2 IEE ZI XE 3 Yolo yews HY ep pns eopesie du eqepe o2 E 21259006 0D eU SP By C RO BET EEE SH AMD BE ESC ESE S TO NH AAV d O3L C221 GR HYD D XC s SD I LOE AG ax BOXE ES SE ee Warez CO Ct BE COH m BAPE AS FIO LEAR A Ead OME LI LAA ORLY t sar H BARS LoL 212 SY RAS GE BEE NE OWI AHRR L HL ODAMA E ZVN LE AY OM E INCA SHEL C CEL AO OHS
33. 3 7 Z 21 THERE L 6 4 2008 8 LAL FE E u ED L H b Hit OD do 2 6
34. 1 22 7 4 10 DMAs 2 Fuhais Mahes Al Hussein 3 lt 5
35. JICA WAJ 3 2 3 3 3 4 5 2008 8
36. 4 1 15 Eng Said Agel Eng Yousef Kisswani Eng Ghazi Adwa Eng Sameer Khoari Eng Mohammad Mansour Eng Ramia Shakhatreh Eng Issam Hamarsheh Eng Yahya Marzauk Al Khawaldeh ANAND 3 3 Eng Amjad Al Share Eng Nayef Dhmour Eng Mohammad Al Bustanji Eng Mustafa Zananim Eng Musa Marafi Eng Ismail Ali Alnasarat Eng Louis Qaqish PMU 0 28 4 1
37. Excellent B Unsatisfactory 4 2 Good f 5 HTD 5 5 C 2004 1 f E Il
38. JD200 3 5 242777 2722 L iones 5 2009 5 10 3
39. M 2 6 E 9 Z E Output Outcome Outcome 5 2 ZE
40. L 2 5 5 4
41. Ghad 3 2007 9 3 Petra 4 2007 10 27H Al Rai 2007 10 Al Rai 9 Al Rai Al Etehad gt F J 6 2007 11 27 ALDostor Al Etehad 7 2007 8 16 22 14 472 8
42. WAJ wo A 3 UT E mp 6 B E amp
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44. 3 4 4 5 3 7 4 5 5 G _
45. ERLE 2 WAJ 2005 2006 46 3 44 6 2 10 5 1 2007 6 2007 6 2006 12 2008 1 2006 12 2008 1 3
46. PDM2 Annex 3 2 2 2 2 2 1 2 4 1 f PDM j PDM al j PDM 2 2 1 2 3 4 5 6 2 2 2 ETE
47. er 5 7 1 GIS HP O amp M 5 7 2
48. 2 Je lues ul 3 2 3 3 3 WAJ D 6 WAJ PMU Tok 7 LTH 2008 4 9 13 2 3 8
49. 20 7 2008 20 7 2008 20 1 12 2 1
50. 4 8 R D 2005 6 15 2005 8 1 BME Mol 2008 7 H 31H WAJ 1 1 80 100mm 2004 2005 50 2002 50 7 2398 JD 2003 GDP 10 WAJ JICA
51. Karak 2 Muhay amp Hamdieh 63 30 45 7 KfW Tafilah X 1 Ma an Odruh 1 ER 2 Odruh 2 7 gt 6 4 4 4
52. 382 Jordan Aqua Conservation Association 2 2 2 3
53. C P Fr U H 3 4 5 6 2 Annex 1 5 2 2 5 Le ZEN
54. 46 2012 30 NationalAgenda 2 2017 20 5 1 2 WAJ WAI 5 1 3 JICA
55. 2 4 4 5 2 3 ke 2 WAJ By picos EIN 2 St 77 T ad 2 gt 7 2 1 2
56. 8 6 1 Eng Said Aqel 2 Eng Mohammad Mansounr 3 Eng Issam Hamarsheh 4 Eng Mohammad Al Bustanjii 2 7 3 EM 4 5 Eng Mustafa Zananim 7 6 Eng Louis Qaqish PMU 2008 1 T 8 rt 9 2006 2 f WAJ OJT
57. 2 1 10 7 OJT 2 3 2 3 2 4
58. gt E SR u gt E v E WAJ GWA 7 E MOS 5 5 J 2 HAST Jm EN hy WAJ
59. 10 3 25 3 5 16 5 O amp M 2006 8 40 2006 12 2007 2 3 27 11 27 9 70
60. 1 b 12 98 6 14 E 21 2 b 5 4 4 H 1 IWA 1 PMU H mel a
61. 2005 ti oe 52550752 a 1 WANGWAs OSEDUKBURO TOR 2 2 3 4 WAJGWAs 4 2 4 2 11 27 10 25 90
62. PMU H ER 2007 12 p PMU L C Bub HE FH PMU 5 5 4
63. zul 2 6 3 1 3 1 1 7 3 PORE ae 2 10 2008 2 2 0 S amp P 12 31 F f MENU 2006 F 11 A 3 2 2007 5
64. 4 1 4 4 WAJ Bil WAJ 4 2
65. a NRW en gt 1 4 2 JICA 1 N JICA o B B 4 Project Design Matrix LAF
66. 2009 5 6 2005 PMU Performance Indicator Initiative IWA International Water Association 2 my7kmhr
67. 2005 2 PDM 0 2005 8 2006 7 26 PDM 1 WAJ PDM 2 2007 2 PDM PDM 2 CHS 2 PDM 2 PDM 1 3 3 PDM
68. 6 a lt JICA gt 1 2 3 9 Sedo Mr Yoshiaki Yokota Mr Hiroyasu Saito Dr Phatta Thapa Mr Tatsuya Okada Mr Seibun Minami Mr Junichi Watanabe Mr Hisao Ushiki Mr Takeaki Sato Ms Makiko Okumura 2 lt WAJ gt 1 Eng Munir Oweis 2 Mr Waleed Sukkar 3 Eng Basem Al Zawaideh 4 Eng Louis M Qaqish 5 Mr Naser Qawas 6 Mr Nidal Saliba 7 Eng Khalid Alobadiyn 8 Eng Mustafa Al Zananin 9 Eng Luay Halaseh 10 Eng Nayef Dhmour 11 Eng Malek Alrawashdeh 12 Eng Saeed Agel 13 Dr Imad Momani 14 Eng Issam Hamarsheh 15 Hussein AI Suralshi 16 Eng Househ Ahmad Khalil Abdel Hamed 17 Eng Mohammad Hani Mohammad MANSOUR 18 Eng Iyad Dahiyat Chief Advisor JICA Project Management Office Organizational Structure JICA Project Management Office Non Revenue Water Reduction 1 amp Public Awareness JICA Project Management Office Leakage Survey JICA Project Management Office Facility Design and Construction Supervision JICA Project Management Office Distribution Network Management JICA Project Management Office JICA Advisor to the Ministry of Water and Irrigation Resident Representative JICA Jordan Office Assistant Resident Representative JICA Jordan Office Secretary General NRW Direc
69. 2 4 3 WAJ OJT 4 2 5 4 1 2 6 OJT 4 2 2 7 OJT 4 3 OJT 4 4 3 1 4 5 OJT mg 4 6
70. 3 JICA 5 2 H 3
71. HA wj 10 1 10 WAJ 2 WAJ Performance Indicators 2008 m l 3 2008 WAJ Perf
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74. 4 60 ZH Tr Coc Co ch 3836 XC NCO EO TBM BBG TLL NC 4Z lt C amp FG ACA O LEIF RILE PK NCAT HEIM 2 MM MINUTES OF MEETING BETWEEN JAPAN INTERNATIONALCOOPERATION AGENCY AND WATER AUTHORITY OF JORDAN ON JAPANESE TECHNICAL COOPERATION PROJECT FOR THE CAPACITY DEVELOPMENT PROJECT FOR NON REVENUE WATER REDUCTION The Japanese Terminal Evaluation Team hereinafter referred to as the Team organized by the Japan International Cooperation Agency hereinafter referred to as visited The Hashemite Kingdom of Jordan hereinafter referred to as Jordan from January 13th to 31st 2008 for the purpose of evaluating the implementation process and the achievements of The Capacity Development Project for Non Revenue Water Reduction hereinafter referred to as the Project During its stay in Jordan the Team exchanged their yiews and had a series of discussions with the Project personnel of the Water Authority of Jordan hereinafter referred to as WAJ Jordanian authorities concerned and other relevant parties As a result of discussions both parties agreed to the matters referred to in the document attached hereto Amman January 29 2008
75. JICA 5 1 5 2 1 33 5 22 E OD Er 1 3 5
76. 2004 2005 50 24 30 10 2002 50 7 8 2398 JD 2003 GDP 10
77. 2 2 5 JICA p SV ILE HE ZE Z BI 2004482
78. gt ei 3 000 WE 2 2 2 WAJ 8 1 2007 2 18 Al Dostor Bu 2 2007 3 2 A Al 3
79. 624 AG ID 2008 72 JD WAJ 2008 4 2007 gt 54972 933 2008 E 3 1 jv gt EA HI LK
80. WAJ 2 GTZ WAJ GIS 6 GIS
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83. 126 842 1998 _ WAJ 2007 5 4 BETE 5 5 3 WAJ EC Programme Management Unit PMU 1 4 PMU u PMU ER Hj BED Fic zul EC WAJ OF EC 2009
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89. 12 I M PLEM EN TATION PROCESS 1 4 7 1 PROGRESS OF ACTIVITIES IN TERMS OF THE nmm 14 7 2 PROGRESS OF ACTIVITIES IN TERMS OF THE ehe 14 7 3 PROJECT MANAGEMENT ern a M 14 8 EVALUATION RESULTS BY THE FIVE EVALUATION CRITERIA eere 15 8 1 RELEVANCE EAA 8 2 5 14 ESHIOBNOPG 8 4 IMPACT RETTET gr ko MASA M TIU Qe e ee 16 8 5 SUSTAINABILITY u RE T iu wS RT 16 CONCLUSION DOFEWLUATION nenne Introduction 1 1 Objective of the Evaluation The Japanese Terminal Evaluation Team organized by Japan International Cooperation Agency JICA visited the Hashemite Kingdom of Jordan from 13 January to 31 2008 for the purpose of evaluating the implementation and the achievements on the Japanese Tec
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146. Eng Munir Oweis Leader Secretary General Japanese Terminal Evaluation Team Water Authority of Jordan Japan International Cooperation Agency Ministry of Water and Irrigation Japan The Hashemite Kingdom of Jordan ATTACHMENT JOINT EVALUATION REPORT ON JAPANESE TECHNICAL COOPERATION FOR THE CAPACITY DEVELOPMENT PROJECT FOR NON REVENUE WATER REDUCTION IN JORDAN January 2008 AWC CI CIS CSS C P DMA GIS GPS GTZ GWA TWA JCC JD JACA JICA KfW MNF MWI NGWA O amp M OJT PCM PDM PI PMU PO TOR UFW USAID WAI Abbreviation and Acronym Aqaba Water Company Capital Investment Customer Information System Comprehensive Subscribers Survey Counterpart District Meter Area Geographical Information System Global Positioning System Deutsche Gesellschaft fiir Technische Zusammenarbeit Governorate Water Administration International Water Association Joint Coordination Committee Jordan Dinar Jordan Aqua Conservation Association Japan International Cooperation Agency Kreditanstalt f r Wiederaufbau Minutes of Meetings Minimum Night Flow Ministry of Water and Irrigation Northern Governorates Water Administration Non Revenue Water Operation and Maintenance On the Job Training Project Cycle Management Project Design Matrix Performance Indicator Program Management Unit Plan of Operation Record of Discussions Terms of References Unaccounted for Water US Agency for International Dev
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152. December 2006 and January 2008 and through technical exchanges for Egypt June 2007 and Yemen June 2007 WAJ has achieved 1 to be recognized as a regional training hub on NRW in the Middle East 2 to develop training manuals in Arabic that could be used widely in the Arab countries and 3 to have trainers gained more training experiences and exposures to different issues of NRW and approaches to in the region 5 4 Achievement of Output 4 Objectively Verifiable Indicators Engineers and Technicians acquire the practical Arithmetic average of NRW rate in at least 6 technology on NRW reduction through field work in pilot areas is reduced by 50 compared to the pilot ureas first measurement baseline Sewp of District Meter Areas DMA out side of Pilot areas in each Governorate The achievement level of Output 4 a primary focus of the Project is Excellent A The Project has identified one pilot area in 6 GWAs and has conducted a series of activities to enable measurement of NRW data Initial pilot areas were Wadi Al Hajar in Zarqa Faisalea in Madaba Muhay amp Hamdich in Karak Odruh I in Ma an Al Salalim and Al Mansurah in Tafilah Mapping and 9 developing plans to install area flow meter and necessary construction work were initiated in its preparatory stage Another 4 pilot areas were also selected at Hashimiah in Zarga Madaba Camp at Madaba Smakeye amp Hmoud at Karak 2 in Ma
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168. a total of 472 people participated Public hearings at 8 pilot areas were held and 382 citizens took part in The Project engaged 2 consultants from the Jordan Aqua Conservation Association JACA to do the groundwork to generate understanding on NRW and establish working relationships with municipalities the Ministry of Education and its offices at 6 governorates and the women s union Religious leaders Imam for Islam and Fathers for Christianity were conscientiously chosen to get involvement in the planned public hearings to stir emotional grasp of NRW issues All the communication with such concerned organizations and personnel have been documented and filed at the Project office Engineers and technicians at both WAJ and GWAs have very limited exposures to public hearing and workshops at schools and the project presented 11 rare opportunities to training them on how to associate with the general public and to establish working relationships with municipalities schools and religious institutions Aiming at creating public awareness on NRW issues at the national level the national essay contest is currently being undertaken for 9th grade students Submission of essays was called for through 3000 posters and nine 9 workshops at schools Through close collaboration with the Ministry of Education and schools throughout the Kingdom overwhelmingly 953 essays on NRW leakage and illegal use in particular were submitted Selection of winners is c
169. are needed 2 Assignment of a al The engineer of the water administration office of Ma an Governorate who has been playing a vital role to implement the activities of the project at a pilot area quit his job and the office Since then no qualified engineer has taken his position and the position is still vacant The situation has caused the delay of activities on NRW reduction in Ma an Governorate A competent engineer should be assigned to fill the vacant position as soon as possible so as to expedite NRW reduction in the Governorate 8 7 2 Recommendations after the end of the project term 1 Allocation of appropriate budget Appropriate amounts of budget should be allocated to deal with a variety of problems in NRW countermeasures in each governorate WAJ GWAs have been establishing new areas for further NRW countermeasures Each GWA ought to be provided with appropriate amounts of budget specific for activities on NRW reduction by WAJ every year so that NRW reduction can be promoted 17 and consequently contribute to increasing the revenue of WA i anceme panizationa n on NRW reduction countermeasures are RE to are struggle against Recurrence of NRW The effect of NRW reduction work does not continue if it is not repeated every 3 to 5 years in the same area However the size of present organization for NRW reduction measures in each Governorate cannot meet the above condition if the work is to be carried
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171. of commitment and dedication to NRW activities and 4 leadership In all 15 engineers were selected for candidacy A Japanese expert conducted capacity assessment of WAJ focusing on NRW reduction in June 2007 to grasp the level of its capacity at the time of the Project inception in August 2005 Based on this assessment proposals on improved NRW institutional arrangement at the WAJ GWAs will be made by the end of February 2008 Recommendations will include 1 appropriate terms of reference of NRW units at WAJ GWAs 2 job descriptions of all the personnel at NRW units i e NRW engineers technicians and workers 3 improved roles of meter readers in NRW reduction activities and 4 desirable mechanism for better collaborations with other departments at WAJ GWAs 5 3 Achievement of Output 3 WAJ Senior staffs and Engineers acquire the 3 1 At least 6 Engineers who accomplished the implementation capability of internal training courses training on essential technology could be on NRW reduction qualified as trainers 3 2 Preparation of training curriculums for NRW reduction in Marka Training Center The achievement level of Output 3 is Excellent A While training curriculums on NRW reduction n Marka Training Centre needs still more refinement this Output is highly likely to be achieved by the end of the Project Final selection of NRW trainers was conducted by a selection panel consisting of a director f
172. 0 5 1 4 ZH Sw NGO Jordan Aqua Conservation Association 3 3 A 6 2008
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174. 2007 12 19 PMU 4 OJT 2 Annex 10 2 2005 10 592JD 1 766 1ID 166 7 H 2006 113 828JD 18 975 2007 35 813JD 5 970 TH THV SNE TORREN 160 223 26 710 2006 71 81 262JD
175. 7 when the second phase of the National Agenda completes Having responded to these three national strategies the Project successfully meets the needs of Jordan and the water sector Targeting WAJ engineers and technicians was found appropriate because NRW counter measures could not be undertaken without improvement of their skills and knowledge on NRW 8 2 Effectiveness The effectiveness of the Project is Excellent A The Project Purpose Capacity Development of WAJ on NRW reduction measures has been achieved to an Excellent A extent verified with high levels of achievements in all Outputs Coupled with strong leadership demonstrated by the direct counterparts at the NRW division of the Programme Management Unit appropriate supply of necessary devices and equipment to the GWAs and high regards for the Japanese expertise in tackling water leakages were the contributing 14 factors One of the inhibiting factors which may have undermined the achievement of the Project Purpose was resignation of one engineer in Ma an GWA who had demonstrated outstanding leadership and motivations to conduct NRW activities Replacement has not yet been appointed and technicians are conducting NRW activities but only at limited extent 8 3 Efficiency Overall the level of efficiency of the Project was Good Delays in budget allocation at GWAs to prepare pilot areas had led to delays in project activities The issues Were also raised concerning t
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179. Additional contributing factors that increased the overall output level were The Project conducted training on GIS application to manage water supply maps leakages and subscribers information AsGWAs in Ma an and Tafilah were not supported by GTZ the Project has provided them with necessary equipment and software for GIS and training for GIS operators v Having added accuracy to water supply maps which was introduced to all the GWAs by WAJ with technical assistance from GTZ each GWA could now gather refer and analyze data on water supply network drawing leaks illegal use subscribers information and Y Having been trained together engineers at GWAs have established effective relationships and remains high level of communication to exchange information and share technical knowledge They have developed healthy rivalry and demonstrate higher level of motivations for NRW activities 10 5 5 Achievement of Output 5 Objectively Verifiable Indicators strengthens public awareness activity on NRW Preparation of materials for public awareness countermeasures activity Media pick up public awareness activity campaign for NRW reduction Documented arrangement and coordination with related Organization schools municipalities mosques ete This Output has already been achieved and its achievement level was found Excellent Three major materials for public awareness activities were developed and distributed
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183. Irrigation Operations Director MIYAHUNA Leakage Control Manager MIYAHUNA Program Manager OMS MG GTZ Director Jordan Aqua Conservation Association Permanent staff Jordan Aqua Conservation Association 54099 eyuew jo uonezi i3n ook pue sggui8u PYM suleoiuyoa 8300 png pue 300A Jeyyns seJewos sJe1nduloO 4 1 ueuudinb SI SeJeAJOS yomyau age sino sino Sino sino Zen BEE Sino Sino MM 6 sueioludoe1 NNd 2 sjeeumu3 NNd edeu epexo edeu epexo SJeouidu3 Jo spsooay 8 91 2 2 1511 uono s 4 spod y 3sr 3uediorued SgulAB4 JOA1SN 4517 auedionueg 4517 3uediorued 1s Juediomed spodey 1uedionJed 91 sesanoo 19454243 Sunueuie duir Jo s nbiuyo eu 49jsueJ 6 SISAlBUW JOA1SN G p Z 3uue19M 391nsiq JO LPO t v Z 3u uu inse ui uo r SID sBueJp jo uonezllnn Z v z 8 YAOMJOU Jo
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194. TZ GWA IWA JCC JD JACA JICA KfW M M MNF MWI NGWA NRW O amp M OJT PCM PDM PI PMU PO R D TOR UFW USAID WAJ Aqaba Water Company Capital Investment Customer Information System Comprehensive Subscribers Survey Counterpart District Metered Area Geographical Information System Global Positioning System Deutsche Gesellschaft f r Technische Zusammenarbeit Governorate Water Administration International Water Association Joint Coordination Committee Jordan Dinar Jordan Aqua Conservation Association Japan International Cooperation Agency Kreditanstalt fir Wiederaufbau Minutes of Meeting Minimum Night Flow Ministry of Water and Irrigation Northern Governorates Water Administration Non Revenue Water Operation and Maintenance On the Job Training Project Cycle Management Project Design Matrix Performance Indicator Program Management Unit Plan of Operation Record of Discussions Terms of References Unaccounted for Water US Agency for International Development Water Authority of Jordan 1
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196. akage Control Manager MIYAHUNA Program Manager OMS MG GTZ Director Jordan Aqua Conservation Association Permanent staff Jordan Aqua Conservation Association 22 JICA
197. an and were provided with technical assistance in mapping to start comprehensive NRW counter measures In total a number of pilot areas increased to a planned 10 By July 2007 8 NRW action plans were developed except for Madaba Camp and Odruh 2 and were put into implementation Overall the implementation has been undertaken as planned except for Balqa and Tafilah GWAs that had experienced delays in facility construction As of 22 January 2008 seven pilot areas have achieved 50 percent reduction of NRW rate and the details are shown in the following Table 2 Table 2 NRW rate as of January 22 2008 ee ct Dee uer s led u bean IE owe me Ter Da R ee E E In addition to the 10 pilot areas in 6 GWAs new DMAs have been proposed for three areas Mahes and Fuhais in Balqa Governorate and Al Hussein in Zarqa Governorate Comprehensive NRW countermeasures at the level of initial 10 pilot areas have been implemented Setting up DMAs completing customer service information and construction for installation of flow meter have already been undertaken Furthermore 5 GWAs except Ma an have already come up with action plans to set up another 6 DMAs 2 for and each for remaining four GWAs which were presented to the central by the candidates for NRW trainer on 9th January 2008 all nine 9 new DMAs outside of pilot areas being planned
198. anges bottom up decision making through regular meeting based on closer communication through Vertical and horizontal linkage The Jordanian counterparts have already attained the level to perform the NRW activities independently although the WAJ s capacity in dissemination of skills and knowledge on NRW needs to be further strengthened after the Project completion The Jordanian side benefited from the Japanese leak detection technologies and devices that have clear comparative advantages 7 3 Project Management The management system within the Project was appropriate The NRW Director of the Programme 13 Management Unit and the Japanese experts have participated actively in the management of the Project In order to monitor the progress they have had almost daily meetings From the Japanese side a mid term evaluation mission Was dispatched in January 2007 to monitor progress of the Project and to provide some technical inputs A review meeting was organized with key stakeholders to confirm progress to modify PDMI and to exchange views According to the Project this served as forum to discuss both policy and operational aspects of the Project Three meetings of Joint Coordination Committee JCC were held as planned and the last one was conducted during the Mid term Evaluation to endorse new PDM2 in February 2007 3 Evaluation Results by the Five Evaluation Criteria Followings are the summaries of the evaluation results base
199. ation mechanism at WAJ central While concems on financial technical and institutional sustainability have been adequately addressed and tackled it is necessary for WAJ to continue to push for mainstreaming NRW activities into WAJ s training and budgetary mechanism throughout the country with particular emphasis on six GWAs in the central and southern areas Given the evaluation results on the Project the Project should be terminated with fruitful results in August 2008 as scheduled 8 7 Recommendations The purpose of this project has been accomplished on the whole Most activities have been implemented as described in PDM and the most quantitative and qualitative performance indicators are being achieved But small portion of activities are behind schedule Also it is highly appreciated that this project has good reputations from both the Japanese and Jordanian sides In order to enhance further reduction of NRW the following recommendations before and after the end of the project should be considered 8 7 1 Recommendations before the end of the project term 1 Strengthening the inter department communication at GWAs It is recommended to accelerate the NRW reduction work and try to make an effort to achieve the further NRW reduction To improve the work efficiency close communication and collaboration among NRW department and other relevant departments such as operation and maintenance department subscriber department and GIS department
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201. bility Good B Project s direct counterpart NRW division of the PMU might undergo some changes in the next few years PMU was established with financial and technical assistance from the European Union and has been playing core functions of auditing water sector and coordinating programmes and projects With the prospective ending of financial support from EU at the end of 2009 PMU might be transformed either into an independent auditing agency for water sector or amalgamated into WAJ as department while maintaining its functions Secretary General of WAJ has been the key driver of the sectoral reform and is expected to continue implementing reform plans including and PMU The Project has enjoyed strong leadership of the NRW director on designing and implementation of capacity development Both NRW director and an engineer took part in training in Japan and now have vital roles in training WAJ staffs If there is any change in PMU particularly turn over of personnel at NRW division and if WAJ fails to pay attention to NRW may face some difficulties in continuing NRW activities effectively On the other hand when it comes to 6 GWAs with pilot areas engineers and technicians at Zarqa Balqa and Madaba GWAs have sufficient level of knowledge and skills to conduct NRW countermeasures on their own However other GWAs requires to have close supervision and on and off technical guidance On going penetration of knowledge and skilis
202. by the end of January 2008 for further investigation WAJ is expected to determine referential performance level of these two indicators with the assistance of the Project by the end of the Project period Capacities of the WAJ have shown dramatic improvement and the Evaluation Mission attributes it to 1 GWAs having acquired skills to identify problems strategies and to develop action plans and budget 2 NRW units at GWAs having more tasks and personnel assigned 3 improved knowledge and skills of engineers and technicians on essential technologies and NRW concepts and 4 WAJ having acquired capacities to conduct internal training with developed training materials and a group of trainers 7 Implementation Process 7 1 Progress of activities in terms of the PDM All activities have been carried out as planned on the whole Some of Outputs will be completed by the end of the Project August 2007 7 2 Progress of activities in terms of the PDM Transfer of technology has been made appropriately through the day to day activities and various trainings The Jordanian counterparts have improved their skills and knowledge in their respective technical areas but also to think find problem and what to do by themselves coordination among various organization etc To find problems and to think what to do rather than waiting for the instruction from the top there was a growing sense of responsibility and teamwork The mechanism to secure such ch
203. coupled with mainstreaming of NRW into the training courses at Marka Training Center starting in 2008 utilizing the curriculum and training materials are expected to contribute to further application of the Project outputs When it comes to public awareness WAJ may likely to have difficulties in continuing public awareness activities unless there is financial and technical support from other agencies in cooperation with the Ministry of Water and Irrigation which has combined responsibility to conduct public awareness activities for WAJ 8 6 Conclusion of Evaluation The Project has achieved its Project Purpose to an Excellent A degree and has shown strong positive impact on capacities of both WAJ and GWAs on NRW counter measures The Project s relevance in the overall context of national development framework and water sector is excellent A due to increasing demands for efficient use of highly limited water resources Technology transfer to reduce NRW rates has been very fruitful to strengthen technical capacities of GWAs and has achieved concrete results in significant NRW reductions in the pilot areas 16 On the other hand Projects sole impact may not be enough to reduce NRW rate by 2 percent after the Project completion as initially expected It was beneficial for GWAs ta be equipped with planning and budgeting capacities through the Project activities some more efforts shonld be made to institutionalize NRW planning and budget alloc
204. d on five evaluation criteria described in 3 1 Details are indicated in Annex 14 8 1 Relevance The Project s relevance 15 very high Excellent A vis vis the national policies of Jordan needs of the target group and the JICA s Country Assistance Program 80 percent of Jordan s land area is covered with desert and rough terrain Its available annual per capita renewable water resources is less than 160m3 in 2007 which is well below the international average of 7 700m3 and the water poverty line of 1 000m3 With recent surge of population coupled with scarcity of water resources water shortage is at the critical situation The decreasing water availability limits the growth potential of industry tourism and agriculture with negative consequences for the overall economic development of the country Efficiency and equality in the use of water have become the most important issues in the water sector and the reduction of NRW rate from the present 46 is considered as an urgent issue Efficiency and equality in use of water have become the most important issues in the water sector and the reduction of NRW rate from the present 46 is considered as an urgent issue The current national policy framework National Agenda 2006 2015 identifies the water sector as one of the most critical development sector in Jordan It aims at increasing efficient use of limited water by NRW rate reduction from current 46 to 30 by 2012 and further to 20 by 201
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206. e Mid Term Evaluation conducted in February 2007 and is scheduled to terminate in August 2008 2 2 Summary of the Project The Objectives and Outputs of the Project stated in PDM as follows Overall Goal NRW of WAJ is reduced Project Purpose Capacity Development of WAJ on NRW reduction measures Outputl The Preparation for the formulation of the Project is completed Output2 WAJ Engineers and Technicians acquire essential concept and technology for NRW reduction Output3 WAJ Engineers acquire the implementation capability of internal training courses on NRW reduction Output4 WAJ Engineers and Technicians acquire the practical technology on NRW reduction through field work in pilot areas Outputs strengthens public awareness activity on NRW countermeasures 2 3 Plan of Operation The PO is shown in Annex 2 has been revised repeatedly by the Project and is being implemented thereby 3 Methodology of the Final Evaluation 3 1 Methodology of Evaluation In accordance with the JICA Project Evaluation Guideline of January 2004 the final evaluation of the Project was conducted in the following process Step 1 The Project design is summarized in the Project Design Matrix as agreed upon by both Jordanian and Japanese sides at the inception of the Project However the Government of Jordan and JICA agreed to revise the original PDM as indicators needed to be clarified at the time of the mid term evaluation in F
207. e into considerations 16 ANNEX 1 List of Stakeholders Consulted by the Evaluation Mission 1 The Japanese side lt Experts gt 1 Mr Yoshiaki Yokota 2 Mr Hiroyasu Saito 3 Dr Phatta Thapa 4 Mr Tatsuya Okada Mr Seibun Minami 6 Mr Junichi Watanabe 7 Mr Hisao Ushiki Mr Takeaki Sato 9 Ms Makiko Okumura 2 The Jordanian side lt Counterparts at the Water Authority of Jordan gt ON onc a OT 10 11 12 13 14 15 16 17 18 Eng Munir Oweis Mr Waleed Sukkar Eng Basem Al Zawaideh Eng Louis M Qaqish Mr Naser Qawas Mr Nidal Saliba Eng Khalid Alobadiyn Eng Mustafa Al Zananin Eng Luay Halaseh Eng Nayef Dhmour Eng Malek Alrawashdeh Eng Saeed Dr Imad Momani Eng Issam Hamarsheh Hussein Al Suralshi Eng Househ Ahmad Khalil Abdel Hamed Eng Mohammad Hani Mohammad Mansour Eng Iyad Dahiyat Chief Advisor JICA Project Management Office Organizational Structure JICA Project Management Office Non Revenue Water Reduction 1 amp Public Awareness JICA Project Management Office Leakage Survey JICA Project Management Office Facility Design and Construction Supervision JICA Project Management Office Distribution Network Management JICA Project Management Office JICA Advisor to the Ministry of Water and Irrigation Resident Representative JICA Jordan Office Assistant Resident Representative JICA Jordan Office Secretary General NRW Directo
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209. ebruary 2007 Based on the PDM2 Project achievements were assessed vis vis the newly set Objectively Verifiable Indicators The level of inputs and activities were evaluated in comparison with the output levels PDM2 is attached as Annex 3 Step 2 Analysis was conducted on the factors that promoted or inhibited the Project s achievement levels including matters relating to both the project design and project implementation process Step 3 An assessment of the Project results was conducted based on the five evuluation criteria relevance effectiveness efficiency impact and sustainability Step 4 Recommendations for the Project stakeholders and lessons learned were formulated The definition of the five evaluation criteria that were applied in the analysis for the final evaluation is given in Table below Table 1 Definition of the Five Evaluation Criteria for the Final Evaluation Five Evaluation ies meii Definitions as per the JICA Evaluation Guideline FCR VA Relevance of the Project is reviewed by the validity of the Project Purpose and Overall Goal in connection with the Jordanian government s water sector development policy and the needs of the target group and or ultimate beneficiaries in Jordan A mm We ten he Project Purpose Opus o clarifying the relationship between the Project Purpose and Outputs Efficiency of the Project implementation is analysed with emphas
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214. elf as a regional training hub on NRW in the Middle East The training manuals in Arabic being developed by the Project would be used widely in the Arab countries No unintended negative impacts have been reported so far 8 5 Sustainability The Team found that current water sector policy direction institutional financial and technical sustainability of the Project results after the completion of the Project is Good B High level of commitment has been indicated by the Minister for Water and Irrigation and the Secretary General of WAJ therefore continued support is highly likely to be ensured 15 When it comes to financial sustainability while it is highly likely that budget for NRW activities will continue to be ensured by with the evidences that the MoWI has demonstrated high commitments and the Secretary General of WAJ allowing budget allocation to the NRW countermeasures implementation However it is difficult to make any assumptions budget as the Government is cutting down allocation of operational budget of WAJ More than 50 percent of WAJ s development budget is depending on external resources Accumulated deficit of WAJ has reached JD 760 1 million in 2006 which in on annual increase of 15 percent While there is an urgent need to address such financial constraints political decision is quite difficult to come by to increase user charges From the organizational point of view the team found its sustaina
215. elopment Water Authority of Jordan TABLE OFCONTENTS 1 INTROD u CTI ON 1 14 ORMICHVE OPTEREBVALUATION nm cas icici rto sec tibia nan de Gimnasiaseenn na 3 1 2 MEMBERS OF THE JOINT EVALUATION TEAM nnn pe cipia 1 3 SCHEDULE OF THE STUDY o1sscserssusisescccsccoannisaceicaisatesrescapcronsacconsoeeansavegnesnsproncssaarocetonnsavaasasosnsasesoaateatnegaunied 2 OUTLINE siayietaattetaytessstassarsiiesittiens 221 asa aaa dnb Rn aid 5806 27 N PO Rn q 2 RUAN OB GPERATION QU UR carers Stine TG wasp 3 METHODOLOGY OF THE FINAL EVALUATION D T1 METHODOLOGY OF EVALUATION sii cri a isoin pii oiae 9 3 2 LIMITATION OF THE EVALUATION METHODOLOGY ee 4 RECORD OF PROJECT IMPLEMENTATION TT TT UU uu 5 1 ACHIEVEMENT OF OUTPUT 1 nenne ER stb 5 2 ACHIEVEMENT OF OUTPUT 2 CETDNTOPCHETTPPPRERUCOPUNPETS TUVO Were 5 3 LL T L Z s 9 AICHIBSENENTORCOUTPUT cats 5 5 ACHIEVEMENT OF OUTPUT 5
216. engineers and 50 technicians A total of 38 engineers and 117 technicians were trained For the first training 3 engineers and 16 technicians totaling 21 were invited from the Northern Governorates Water Administration For the second and the third training engineers and technicians from 6 middle and southern governorates with pilot areas participated IJ engineers and 27 technicians took part in training for all the three training which was higher than the planned target All the technicians who had taken part in the trainings are expected to take a final achievement test in FY2008 first draft for an exam paper and a draft outlines of practical exam have been prepared A target that 90 percent of technicians with score above 70 is highly likely be met however there has been delays in conducting this final test Therefore the team find it achievement level Good B Out of 11 engineers who had participated in the technical transfer training 10 except one who had since left WAJ were granted candidacy to become trainers Another 4 engineers were invited to join a group of candidate trainers as they had participated in the training in Japan and were judged to have sufficient knowledge and skills on NRW In addition one female engineer from Madaba GWA was also invited as she has demonstrated sufficient level of knowledge and skills through project activities Selection criteria were 1 knowledge and skills on NRW 2 presentation skills 3 level
217. erts Mow Jan 17 Thu EE 099 DXBO Conf luence JICA Office confirmation of progress MOP IC call to S G 10 Jan Mon T Experts WAJ on Governorate BEREIT WAJ Madaba Governorate 12 Jan 2 Barqa Governorate Aman W Marka Training Center ial dan 25IFrilPreparation of MM 15 Jan 26 Sat Preparation of MM 716 Jan 27 Sun Discussion on WM Bin eT 18LJan 29 Tue JC0 signing WM Extra time for signing Jan 30 Japanese Embassy JICA office 14 5090 DXBO250 KIX1640 21 Feb t Z 2 Outline of the Project 2 1 Background of the Project Despite scarce water resources and increasing population NRW rate in Jordan is quite high That is one of the main reasons for deficit financing of But WAJ s experience knowledge and techniques against NRW were not sufficient to solve the problem Thus WAJ requested Japanese Technical Cooperation in the field of NRW Reduction which has been most urgent issue in Jordan Japan has contributed to this issue for a decade taking this advantage moreover decided to formulate the Project The Preparatory Study Team was sent in March 2005 and R D Record of Discussions of the Project was signed in June 2005 The Project itself started in August 2005 with th
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220. hnical Cooperation for the Capacity Development Project for Non Revenue Water Reduction in Jordan hereinafter referred to as the Project 1 2 Members of the Joint Evaluation Team The evaluation and the recommendations on the Project were made by the following members of the Joint Evaluation Team hereinafter referred to as the Team Jordan Side Rer ue Programme Management Unit PMU Eng Wakeed Sukkar Non Revenue Water Water Authority of Jordan WAJ NRW Division Programme Management Unit PMU Eli Kens NRW Engineer ee Authority of Jordan WAJ Japanese Side Senior Advisor Mr Kazuo SUDO Global Environmental Department Japan International Cooperation Agency Non Revenue Water Advisor Ductile Iron Pipe Division Kubota Mr Shozo Yamazaki Reduction Staff Water Resources Management Team 2 Group 3 Nin Planning Global Environmental Department an International Cooperation Agenc Evaluation and Analysis Social Development Department Global Link Management Ms Yoshie YAMAMOTO 1 3 Schedule of the Study Date Dav sca Yaar Matsuzak do Yamazaki M w Accomodation JL185 HND1955 KIX2115 ult SUI on EKSO 00180820 440050 S G Ining Center afilah Governorate Tue WAJ Karak Governorate an Govenorate Joint Hearing Session Govenorate WAJ PMU Japanese Exp
221. ided Equipment necessary for NRW activities such as leak detection devises ultrasound water flow meters and office equipments necessary for GIS application worth a total of 54 3 million JPN yen or JD 325 916 equivalent were procured both in Japan and in Jordan The detailed list of equipment provided is shown in Annex 8 d Operational Expenses As of December 2007 a total of JPN 35 887 000 or JD 215 246 equivalent was allocated for the operational expenses of the Project by the Japanese side The details of the operational expenses are shown in Annex 9 4 1 2 Jordanian Side a Appointment of Counterpart Personnel A total of 21 personnel as the counterparts of the Project were assigned by the Jordanian side While three have been replaced one left the post and has not yet been replaced The list of the counterpart personnel as of December 2007 is attached as Annex 10 b Provision of Facilities for Project Operations The Jordanian side secured sufficient office spaces within the Ministry of Water and Irrigation for the Japanese Experts c Cost sharing of Operational Expenses Operational cost sharing with the Jordanian side has been promoted since the beginning of the Project As of December 2007 a total of JD 160 223 or JPN 26 713 500 equivalent was provided by the Jordanian side for the traveling allowances and per diem of trainers and trainees maintenance fee of the equipment construction of leak detection yard at the Marka Train
222. iming in dispatching experts and operational budget disbursement both at the end and the beginning of the Japanese fiscal year Particularly NRW counter measures could have been taken relatively easily during February and June when water levels are more stable but was affected by absence of the Japanese experts and its local operational cost disbursement 4 Impact At the time of the evaluation the impact of the Project was confirmed Good B The Impact of the Project has been remarkable in the technical aspect While there is high level of confidence at WAJ that the NRW rate continues to fall steadily every year over 3 5 years after the end of the project just as in decrease from 46 3 in 2005 and 44 6 in 2006 it may not likely to meet the target of 2 percent annual decrease even with the Project s contribution The Team recognized that the Project has substantive direct and indirect impacts on improved NRW rate however It was not possible for the Team to assess the Project s quantitative contribution to decrease of NRW rate at the national level With regards to any unintended positive impacts emerging from Project implementation the Team noted that good synergy was generated among WAJ and other agencies in application and utilization of customer service information as well as GIS Another intended positive impact was on proliferation of knowledge and skills on NRW to the neighboring Arab countries WAJ has successfully situated its
223. ine of Operation and Maintenance Budget proposals to conduct action plans at 6 new areas have already been prepared by 5 GWAs and are expected to be approved soon Budgets at GWAs have been determined at the WAJ central and it has been quite rare for the GWAs to identify their issues develop action plans and prepare budget independently Through the Project the GWAs have been trained to plan and budget NRW countermeasures When the Secretary General endorses budget plans from these five 5 GWAs except Ms an the very first disbursement of budget specific to NRW is to be made in the fiscal year 2009 Having necessary budget allocated not only to the initial 10 pilot areas but to additional 3 pilot areas further increase of budget is highly likely particularly with already 12 prepared budget plans for additional 6 DMAs Selection of Performance Indicators PI was done at through its Performance Indicator Initiative in prior to the inception of the Project in accordance with guidelines of the International Water Association Application of these indicators was first introduced at and Tafilah GWAs Two NRW indicators were also selected namely NRW amount per service connection pipes m3 connection day and water loss m3 kinvday The Project has been gathering necessary data from the pilot areas to assist the WAJ in coming up With applicable range of respective indicators Tentative data in all pilot areas will be collected
224. ing Centre and necessary construction for NRW activities at pilot areas The details on cost sharing in direct operational expenses by the Jordanian side for the Project are shown as Annex 11 In addition to this amount the salaries for counterparts and supporting staff who are engineers and technicians of both the PMU and of the Governorate Water Administration GWAs were paid for by the Jordanian side 5 ACHIEVEMENT OF OUTPUTS 5 1 Achievement of Output I 6 The Preparation for the formulation of the Project is Plan of Operation I POT is formulated completed based on Training plan including materials for early stage is prepared The achievement level of Output is Excellent A Plan of Operation 1 POI was formulated based on and was endorsed by the Joint Coordination Committee JCC 17 July 2006 PDMI was revised during the mid lerm evaluation conducted between January and February 2007 and a new PDM2 was approved by JCC on 13th February 2007 Plan of Operation remained to be an executive plan for the project Training plan was prepared for 8 lectures on NRW management Leak Repair 2 Meter Installation 3 Underground Leakage Survey 4 GIS and NRW 3 Distribution Network Management 6 Meter Performance and Apparent Loss 6 Quantitative Evaluation of Leakage by MNF 7 Leakage and Leakage Reduction and 8 Apparent Losses and Public Awareness PowerPoint training materials were prepared in pr
225. ior to the first technical transfer training in February 2006 5 2 Achievement of Output 2 WAJ Engineers and Technicians acquire essential 2 1 At least ten 10 engineers and twenty five concept and technology for NRW reduction 25 technicians who attend three 3 times of training acquire essential technology on NRW reduction More than 90 of WAJ technicians who attended the training courses indicate their understanding of more than 70 on Test 2 3 More than 50 of Engineers who participates the training courses become candidates of the Trainer tor WAJ staffs Preparation of the concept of operation and management system on NRW countermeasures Overall achievement level of Output 2 is Good B Training outputs in terms of number of engineers and technicians trained and a number of trainer candidates were found Excellent A While the Project still needs to have a final achievement exam of technicians and develop concept of operation and management system on NRW countermeasures this Output is expected to be achieved by the end of the Project Three 3 essential technology transfer trainings were planned with participation of 10 engineers and 25 technicians at each session The first training was conducted in February 2006 with 14 engineers and 40 technicians The second training received 13 engineers and 27 technicians The third was conducted between December 2006 and February 2007 for l
226. is om the relationship between Outputs and Inputs in terms of timing quality and quantity Impact of the Project is assessed in terms of positive negative and intended unintended influence caused by the Project Sustainability of the Project is assessed in terms of institutional financial and technical aspects by examining the extent to which the achievements of the Project Within the latest JICA Evaluation Guideline of 2004 the term Logical Framework or LogFrame has been introduced in place of Project Design Matrix However since the Project continued referring to this tool as throughout the Project Period this Report will use the term PDM JICA Project Evaluation Guideline revised January 2004 Office for Evaluation and l ost Project Monitoring JICA 7 PP Will he sustained after the Project is completed Both quantitative and qualitative data were vathered and utilized for analysis Data collection methods used for the evaluation Were as follows s Literature Documentation Review Questionnaires Counterparts Experts Key Informant Interviews Counterparts Japanese Experts Officials of the Ministry of Water and Irrigation MoWl Water Authority of Jordan and of the Governorates Water Administration GWA and Direct Observations 3 2 Limitation of the Evaluation Methodology There was a limitation of the evaluation methodology regarding data collection a
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229. nd analysis The Project did not prepare a detailed plan of operation with detailed outlines of activities timing and frequencies of activities and specific targets of respective activities Initial Plan of Operation PO was not revised even after the change in and PDM2 was prepared This has placed the Team in a position to rely heavily on records of activities collected through stakeholder interviews and some reports produced by the Japanese experts 4 Record of Project Implementation The evaluation teams reviewed the progress of the Project in accordance with the PDM2 4 1 Inputs 4 1 1 Japanese Side a Experts Dispatched A total of 10 experts in 10 areas of expertise were assigned for a total of 74 19 months by December 2007 These short term experts were dispatched in the areas of 1 Chief Advisor Water Supply Planning 2 Apparent Losses Public Awareness 3 Non Revenue Water Reduction Apparent Losses Public Awareness 4 Non Revenue Water Reduction 1 5 Leakage Survey 6 Facility Design and Construction Supervision 7 Distribution Network Management 8 Non Revenue Water Reduction 2 9 Organization and 10 Coordinator The detailed list of Japanese experts is shown in Annex 6 b Trainees Accepted A total of 24 trainees were accepted to be trained under the Counterpart Training Scheme and the Group Training in Japan The detailed list of Jordanian participants is shown in Annex 7 5 c Equipment Prov
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232. or training and development NRW director at PMU GWA directors and the JICA experts on 9th January 2008 Six 6 have been found qualified as NRW trainers and they are expected to be presented with an official certification from the Secretary General in February 2008 Preparation of training curriculums for the Marka training center is well underway Draft curriculum was prepared for the basic course for all WAJ technical staffs intermediate course and the advance course to learn international level NRW countermeasures and technologies Technicians are expected to take both basic and intermediate courses and engineers will advance from the intermediate course Development of training materials for this drafted curriculum is being undertaken The Evaluation Mission confirmed that this curriculum was going to be utilized in the NRW training at the Marka Training Center and was already incorporated in the Annual Training Plan produced by the WAJ training and development department This annual plan is to be approved by the Secretary General as early as February 2008 The Project is to continue to refine the curriculum with all the concerned counterparts and to conduct training during the project period Additional outputs that promoted the quality of achievement of Output 3 was a series of third country training and technical exchanges Through conducting various third country trainings for Iraq December 2006 February and December 2007 and Palestine
233. ormance Indicators 2 2 N WAJ T 23 WAJ HEM ATS oo Se Es ze G3 5 BAT 1 1 1 2 2 1 2 2 PDMI POL
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236. out across the Governorate Then it is recommended for GWAs to develop NRW comprehensive plan covering the whole governorates based on the data acquired in pilot areas such as work efficiencies target NRW rate and results of cost benefit analysis Budget allocation for the personnel equipment and other requirements necessary for the execution of this plan should be secured 3 Periodical replacement of customer meters WAJ GWAs should monitor change and follow up customer meters at fixed intervals that haye been defined WAJ at 2000 ni consumption or every five years Such enhancement of meter condition will greatly contribute to reduction of NRW NRW management of water RT systems at WAJ should be by utilizing pressure management techniques and tools such as zoning and PRV WAJ GWAs capacities in controlling water pressure should be strengthened for further reduction of NRW 5 i or technicians and plumbers It is a fact that the poor workmanship in service connections and water meter installations contributes to a large amount of water losses For the enhancement of the capacity qualification systems should be established for technicians and plumbers 6 Util of m ent fo 1 blo For further reduction of NRW utilization and adoption of MNF measurement for small blocks less than 300 subscribers as a routine work is recommended As it is a must tool for further decrease in NRW WAJ GWAs should take this issu
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238. r Programme Management Unit Director Training amp Development Unit NRW Engineer Programme Management Unit Deputy Director of Finance GIS Manager Programme Management Unit Director Tafilah GWA Director Operation and Management Tafilah GWA Director Karak WAJ NRW Director Karak GWA Assistant Secretary General for Southern Region Director of Non Revenue Water Balqa Director Zarga GWA NRW Engineer GWA Deputy Director Department of Finance Director Barga GWA Director of NRW Dept Madaba GWA Govenorate Support Director PMU lt Ministry of Water and Irrigation gt 1 Mr Adnan Al Zoubi lt Other Government Agencies gt 1 2 3 Ms Maha Al Zoubi Eng Amneh Al Zoubi Mr Saif Bani Atta lt Other Organizations gt 1 Oy Mr Tony Gregg P E Ms Rania Abdel Khaleq Mr Ghazi Khalil Hammash Eng Omar Hassouneh Mr Dieter Rothenberger Mr Ahmad Rusan Ms Diana Adel Mustafa S G Assistant Information and Public Awareness Head Head Water and Agriculture Division Ministry of Planning and International Cooperations Member Water and Agriculture Division Ministry of Planning and International Cooperations Asian Relationships Division Ministry of Planning and International Cooperations Chief of Party USAID Funded IDARA Project Instituting Water Demand Management in Jordan USAID Project Coordinator Representative of Ministry of Water amp
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242. tor Programme Management Unit Director Training amp Development Unit NRW Engineer Programme Management Unit Deputy Director of Finance GIS Manager Programme Management Unit Director Tafilah GWA Director Operation and Management Tafilah GWA Director Karak WAJ NRW Director Karak GWA Assistant Secretary General for Southern Region Director of Non Revenue Water Balqa Director Zarqa GWA NRW Engineer Zarqa GWA Deputy Director Department of Finance Director Barqa GWA Director of NRW Dept Madaba GWA Govenorate Support Director PMU lt MoWI gt 1 Mr Adnan Al Zoubi lt gt 1 Ms Maha Al Zoubi 2 Eng Amneh Al Zoubi 3 Mr Saif Bani Atta lt gt 1 Mr Tony Gregg PE 2 Ms Abdel Khaleq Mr Ghazi Khalil Hammash Eng Omar Hassouneh Mr Dieter Rothenberger Mr Ahmad Rusan Ms Diana Adel Mustafa ON ofla cer 122 S G Assistant Information and Public Awareness Head Head Water and Agriculture Division Ministry of Planning and International Relations Member Water and Agriculture Division Ministry of Planning and International Relations Asian Relationships Division Ministry of Planning and International Relations Chief of Party USAID Funded IDARA Project Instituting Water Demand Management in Jordan USAID Project Coordinator Representative of Ministry of Water amp Irrigation Operations Director MYAHUNA Le
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250. urrently being undertaken and the result is going to be announced in February 2008 This overwhelming numbers of submissions clearly indicate that there is increasing awareness among the general public through newspaper articles that had appeared at least eight times on NRW countermeasures and through close collaboration with the Ministry of Education and schools Having experienced such great feedback on public awareness campaigns MoWI has initiated the series of discussion with the M nistry of Education to mainstream NRW messages into a school curriculum which is now being reviewed for revision during 2008 6 ACHIEVEMENT OF THE PROJECT PURPOSE Objectively Verifiable Indicators Capacity Development of WAJ on NRW reduction I Budget related to NRW countermeasures allocated measures to six GWAs is to be increased in real term starting from year 2008 2 WAI establishes Performance Indicators for NRW reduction activities Target Achieved by the end of the Project Capacity development index of WAJ will be assessed by experts and to be increased compared to August 2005 As of January 2008 the evaluation teams conclude that the Project Purpose has been achieved to an Excellent A level Currently the WAJ does not have budget allocated specifically for NRW activities Since the majority of NRW countermeasures have been on leak repairs and replacement of pipes and meters necessary budget was made available under the budget l
251. v Brochures Baseline survey on illegal use and saving of water was conducted at pilot areas of Faisalea in Madaba Governorate and Smakeyeh amp Hmoud in Karak Governorate in December 2006 223 responses Faisalea and 180 from Smakeyeh amp Hmoud to a questionnaire were collected and analyzed NRW messages were then chosen based on the result of this survey and 31 000 brochures were printed This brochure was disseminated through public hearings workshops at schools and by the meter readers throughout the Kingdom v Three thousand 3 000 posters for the National Essay Contest were developed and distributed to schools through the Ministry of Education This poster served another purpose of educating the general public with clear messages on water leak and illegal use of water and v Homepage of the Project was developed and has been updated to provide easy access to NRW activities in pilot areas and information on NRW It was indeed the very first experience for MoWI and WAJ to produce brochures for public awareness based on information gathered by the baseline survey The methodology applied to effectively identify messages based on the level of understanding on issues among the local people was found quite effective by MoWI Strong desires and intentions were addressed to build up on this experience and further apply to another public awareness campaigns Workshops at 14 schools in 6 governorates were conducted for teachers and students and
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