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71. 37 Exclusions ANA LimitationS 38 Obtaining Warranty SerVice 40 Dispute RESOlUTOMissivsicicivisosnsssncssnvsvinasivvanienvastaiiian 41 Contents vv Roadside Assistance Contacting Roadside Assistance Tesla Roadside Assistance is available to you 24 hours a day 365 days a year for the duration of your warranty period To contact Roadside Assistance call 0120 097 5214 Advise the representative of the vehicle identification number VIN license plate number mileage your location and the nature of the problem The VIN is on the upper dashboard on the driver s side of your vehicle and is visible through the windshield It is your responsibility to provide vehicle transporters with instructions on how to transport Model S see Instructions for Transporters on page 3 2 Model S Quick Guide Roadside Assistance Y Instructions for Transporters Activate Tow Mode Model S may automatically shift into Park Use a Flatbed Only when it detects the driver leaving the vehicle even if it has previously been shifted into Use a flatbed trailer only unless otherwise Neutral To keep Model S in Neutral which specified by Tesla Do not transport Model S disengages the parking brake you must use with the tires directly on the ground the touchscreen to activate Tow mode 1 Shift into Park
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89. If the status shows the airbags as on even if you have turned it off Cor vice versa contact Tesla immediately Note Model S has a capacitive touchscreen and may not respond to your touch if you are wearing standard gloves If the touchscreen is not responding remove gloves or wear gloves with conductive fingertips for use with capacitive touchscreens Warning Never seat a child in a child safety seat or a booster seat on the front passenger seat when the airbag is activated Doing so can cause serious injury or death A Warning If the passenger airbag control does not appear to be functioning do not seat a passenger in the front seat Contact Tesla immediately to have the vehicle inspected and if necessary repaired A Warning Do not use seat covers on Model S Doing so could restrict deployment of the side air bags if an accident occurs Model S Quick Guide Inflation Effects When airbags inflate a fine powder is released This powder can irritate the skin and should be thoroughly flushed from the eyes and from any cuts or abrasions After inflation the airbags deflate to provide a gradual cushioning effect for the occupants and to ensure the driver s forward vision is not obscured If airbags have inflated or if your vehicle has been in an accident always have the airbags seat belt pre tensioners and any associated components checked and if necessary replaced by Tesla In a collision in a
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91. MODEL S QUICK GUIDE MODELS 749774 JAPAN DOCUMENT APPLICABILITY Features released in the most recent versions of software may not be described in this document but are described in Release Notes Display Release Notes on the touchscreen by touching the Tesla T at the top center of the touchscreen then touching the Release Notes link If information provided in this document conflicts with information in the Release Notes the Release Notes take precedence ILLUSTRATIONS The illustrations provided in this document are for demonstration purposes only Depending on vehicle options software version and market region the information displayed on the touchscreen in your Model S may appear slightly different PRODUCT SPECIFICATIONS All specifications and descriptions contained in this document are verified to be accurate at the time of printing However because continuous improvement is a goal at Tesla we reserve the right to make product modifications at any time ERRORS OR OMISSIONS To communicate any inaccuracies or omissions in this document please send an email to ownersmanualfeedback teslamotors com 2012 2014 TESLA MOTORS INC All rights reserved All information in this document and all MODEL S software is subject to copyright and other intellectual property rights of Tesla Motors Inc and its licensors This material may not be modified reproduced or copied in whole or in part without the pri
92. Vehicles registered in Japan Tesla Motors Japan LLC 23 8 2 23 8 Minami Aoyama Tesla Motors Japan Tokyo Japan 03 6890 7700 Tel 81 3 6890 7700 Please include the following information e Your name and contact information e VIN Name and location of the Tesla Store and or Tesla Service Center nearest you Vehicle delivery date e Current mileage e Description of the defect and History of the attempts you have made with a Tesla Store or a Tesla representative to resolve the concern or of any repairs or services that were not performed by a Tesla Service Center or Tesla authorized repair facility In the event any disputes differences or controversies arise between you and Tesla related to this New Vehicle Limited Warranty Tesla will explore all possibilities for an amicable settlement In case an amicable settlement is not reached all disputes shall be submitted to the Tokyo District Court 42 Model S Quick Guide Index A airbag front passenger disabling 20 airbags 18 C CE certifications 32 chains 25 child seats disabling front passenger airbag 20 installing and using 8 Tesla built in rear facing 14 contact information roadside assistance 2 D data recording 31 delivery mileage 31 door labels 29 E event data recording 31 F FCC certifications 32 front passenger detection 20 G GAWR 29 Gross Axle W
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94. which causes unexpected loss of vehicle control and increased risk of injury Under inflation also reduces Battery range and tire tread life A Warning Check tire pressures using an accurate pressure gauge when tires are cold It takes only about 1 6 kms of driving to warm up the tires sufficiently to affect tire pressures Parking the vehicle in direct sunlight or in hot weather can also affect tire pressures If you must check warm tires expect increased pressures Do not let air out of warm tires in an attempt to match recommended cold tire pressures A hot tire at or below the recommended cold tire inflation pressure is dangerously under inflated Warning Do not use any tire sealant other than the type provided in a Tesla tire repair kit Other types can cause tire pressure sensors to malfunction If your Model S did not include a tire repair kit you can purchase one from Tesla Motors Model S Quick Guide Inspecting and Maintaining Tires Regularly inspect the tread and side walls for any sign of distortion bulges cuts or wear A Warning Do not drive Model S if a tire is damaged excessively worn or inflated to an incorrect pressure Check tires regularly for wear and ensure there are no cuts bulges or exposure of the ply cord structure Tire Wear Model S is originally fitted with tires that have wear indicators molded into the tread pattern When the tread has been worn down to 1 6 mm the indicat
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96. A Caution Never store large amounts of liquid in Model S A significant spill can cause electrical components to malfunction Safety Information Tire and Loading Information Label The Tire and Loading Information label provides The maximum number of occupant seating positions The maximum vehicle capacity weight e The size of the original tires The cold inflation pressures for the Original front and rear tires These pressures are recommended to optimize ride and handling characteristics Never change this label even if you use different tires in the future Note If Model S is loaded to its full capacity double check all tires to ensure they are inflated to their recommended pressure levels Statutory Plate In addition to the VIN the Statutory Plate provides e GVWR Gross Vehicle Weight Rating The maximum allowable total mass of Model S This is calculated as the weight of Model S all passengers fluids and cargo e GAWR Gross Axle Weight Rating for the front and rear axles The GAWR is the maximum distributed weight that each axle can support TESLA MOTORS INC XXXXXXXXXXXXXXXXX I VIN XXXX kg GVWR GAWR Front GAWR Rear 1 XXXX kg 2 XXXX kg PAINT CODE XXXX Caution To prevent damage never load Model S so that it is heavier than GVWR or exceeds the individual GAWR weights 29 Y Safety Information Calculating Load Limits 1 Locate the statem
97. Pressure Monitoring System TPMS 24 Asymmetric Tires Model S tires are asymmetric and must be mounted on the wheel with the correct sidewall facing outward The sidewall of the tire is marked with the word OUTSIDE When new tires are installed make sure that the tires are correctly mounted on the wheels gt gt Be Warning Road holding is seriously impaired if the tires are incorrectly installed on the wheels Winter Tires In snowy and icy conditions consider installing winter tires Winter tires must be the same size brand construction and tread pattern on all four wheels For recommendations on winter tires contact Tesla Warning On dry roads winter tires could have less traction than the originally installed tires Model S Quick Guide Using Tire Chains Tesla has tested and approved Security Chain Company SCC Model Z 563 chains for use on the rear wheels These chains must only be used if your Model S has 245 45R19 rear tires installed Do not use chains on 21 inch tires When installing tire chains follow the instructions provided by the tire chain manufacturer Mount them as tightly as possible When using tire chains e Drive slowly Do not exceed 48 km h e Avoid heavily loading Model S heavy loads can reduce the clearance between the tires and the body Remove the tire chains as soon as conditions allow Note Tire chains are prohibited i
98. a seat belt is required by law in most jurisdictions Both the driver and passenger seats are equipped with three point inertia reel seat belts Inertia reel belts are automatically tensioned to allow occupants to move comfortably during normal driving conditions To securely hold child safety seats all passenger seating positions are equipped with an automatic locking retractor ALR that by pulling the seat belt beyond the length needed for a typical adult occupant locks the belt into place until the seat belt is unbuckled see Installing Seat Belt Retained Child Seats on page 11 The seat belt reel automatically locks to prevent movement of occupants if Model S experiences a force associated with hard acceleration braking cornering or an impact in a collision The seat belt reminder on the yA instrument panel alerts you if a seat belt for an occupied seat is not fastened If the belt remains unfastened the reminder flashes and an intermittent chime sounds If all occupants are buckled up and the reminder stays on re fasten seat belts to ensure they are correctly latched Also remove any heavy objects such as a briefcase from an unoccupied seat If the reminder light continues to stay on contact Tesla Safety Information Safety Information To Fasten a Belt 1 Ensure correct positioning of the seat Y Draw the belt out smoothly ensuring the belt lays flat across the pelvis chest and mid point of
99. airbag is activated Doing so can cause serious injury or death A Warning Never use a rearward facing child restraint on a seat protected by an active airbag Doing so can cause serious injury or death Refer to the warning label located on the passenger side sun visor A Warning Do not use a forward facing child safety seat until your child weighs over 9 kg and can sit independently Up to the age of two a child s spine and neck are not sufficiently developed to avoid injury in a frontal impact Safety Information A gt FF Warning Do not allow a baby or infant to be held on a lap All children should be restrained in an appropriate child safety seat at all times Warning To ensure children are safely seated follow all instructions provided in this document and by the manufacturer of the child safety seat Warning Children should ride in a rear facing child safety seat using the seat s integrated 5 point harness for as long as possible Warning Do not use seat belt extenders when installing a child safety seat or booster seat Warning When seating larger children make sure the child s head is supported and the child s seat belt is properly adjusted and fastened The shoulder portion of the belt must be away from the face and neck and the lap portion must not be over the stomach Warning Never attach two child safety seats to one anchor point In a collision one anchor point may
100. be incapable of securing both seats Warning Child restraint anchorages are designed to withstand only those loads imposed by correctly fitted child restraints Under no circumstances are they to be used for adult seatbelts harnesses or for attaching other items or equipment to the vehicle Warning Always check harnesses and tether straps for damage and wear Warning Do not use seat belt extenders on a seat belt that is being used to install a child safety seat or booster seat Warning Never leave a child unattended even if the child is secured in a child safety seat Warning Never use a child safety seat that has been involved in an accident Have the seat inspected or replaced as a described in the child safety seat manufacturer s instructions vv Safety Information Tesla Built In Rear Facing Child 2 Push the seat assembly into position Seats Usage Restrictions The optional Tesla built in rear facing child seats are child restraint systems and are approved to United Nations ECE Regulation R44 04 standards for use by children in Mass Groups II and Ill weighing 15 36 kg These seats must only be used for children who are between 3 and 12 years old and 98 135 cm tall Always ensure the top of the child s head cannot contact the vehicle and that the child 3 is seated comfortably with the seat belts positioned and latched correctly The child s pelvis must be held securely in place by the
101. is secured in a child safety seat or a Tesla built in rear facing child seat In hot weather the interior temperature can reach dangerous levels that can result in dehydration serious injury or death Warning Do not remove or replace the fabric on a Tesla built in rear facing child seat The covers are an integral part of the restraint s performance and should not be removed or replaced with any other type than those supplied by Tesla Warning If the Tesla built in rear facing child seats have been worn in an accident they must be inspected or replaced by Tesla even if damage is not obvious Warning Before allowing a child to ride in the Tesla built in rear facing child seats check that the seat is securely held in the upright position by trying to pull the seat back toward you Safety Information Safety Information Y Warning Do not remove the built in rear facing child seats for any reason including cleaning To ensure safety of occupants removal and installation must be performed by qualified Tesla service technicians Warning Do not make modifications or additions that can interfere with the operation of the Tesla built in rear facing child seats Warning To prevent injury ensure all loose items bags luggage etc are secured In an accident or during hard braking and sharp turns loose items could cause injury Y Safety Information Airbags Location of Airbags Airbags are loca
102. provided below 1 Place the child safety seat in Model S and fully extend the seat belt Route and buckle the seat belt in accordance with the child safety seat manufacturer s instructions 2 Allow the seat belt to retract and remove all slack in the seat belt while firmly pushing the child safety seat into the Model S seat Y Safety Information 3 Ifthe seat belt retained child safety seat has an upper tether attach it to the back of the seat see Attaching Upper Tether Straps on page 12 Installing ISOFIX Child Seats Lower ISOFIX anchor positions are provided in the second row outboard seating positions and are located between the seat s back rest and rear cushion The exact location of each anchor is identified by a child safety seat identification button illustrated below The button is located on the seat back directly above its associated anchor Install ISOFIX seats in the outboard seating positions only Use only a seat belt retained seat in the center position To install a ISOFIX retained child safety seat slide the safety seat latches onto the anchor bars until they click into place Carefully read and follow the instructions provided by the child safety seat manufacturer Once installed test the security of the installation before seating a child Attempt to twist the child safety seat from side to side and try to pull it away from the seat then check that the anchors are still sec
103. received including interference that may cause undesired operation Changes or modifications not expressly approved by Tesla could void the user s authority to operate the equipment NCC Certification Keyfob Model Numbers A 0749G01 433 MHz Keyfob Manufacturer Pektron According to NCC low power radio wave radiation rate of motor management measures Article XII of the type certified by the low power radio non licensed company firm or user is not allowed to change the frequency increase the power or change the characteristics of the original design and function Model S Quick Guide Article XIV The use of low power radio frequency devices shall not influence aircraft security and interfere with legal communications interference phenomenon discovered over time should be immediately suspended and improved to no interference before use can continue Legal communications referring to the provisions of the Telecommunications Act of radio communications operations Low power radio communications shall tolerate radio wave interference from radiated devices legal or industrial scientific and medical Device Approval Australia E304 Device Approval Hong Kong Ce for use in Hong Kong Certificate No 25 HK0021400717 Device Approval Japan R 205 130180 T7 Safety Information Tire Pressure Monitoring System FCC IDs TZSTPMS201 Z9F 201FS43X IC
104. record data from various vehicle systems including the motor Battery braking and electrical systems The electronic modules record information about various driving and vehicle conditions including braking acceleration trip and other related information regarding your vehicle These modules also record information about the vehicle s features such as charging events and status the enabling disabling of various systems diagnostic trouble codes VIN speed direction and location The data is stored by the vehicle and may be accessed used and stored by Tesla service technicians during vehicle servicing or periodically transmitted to Tesla wirelessly through the vehicle s telematics system This data may be used by Tesla for various purposes including but not limited to providing you with Tesla telematics services troubleshooting evaluation of your vehicle s quality functionality and performance analysis and research by Tesla and its partners for the improvement and design of our vehicles and systems and as otherwise may be required by law In servicing your vehicle we can potentially resolve issues remotely simply by reviewing your vehicle s data log Tesla s telematics system wirelessly transmits vehicle information to Tesla on a periodic basis The data is used as described above and helps ensure the proper maintenance of your vehicle Additional Model S features may use your vehicle s telematics system and t
105. the seat positioned as far back as possible Warning Do not use a child safety seat or seat young children on a seat with an operational airbag in front of it Doing so can cause injury or death if the airbag inflates Warning To ensure correct inflation of the side airbags maintain an unobstructed gap between an occupant s torso and the side of Model S Warning Passengers should not lean their heads against the doors Doing so can cause injury if a curtain airbag inflates A Warning Do not allow passengers to obstruct the operation of an airbag by placing feet knees or any other part of the body on or near an airbag Warning Do not attach or place objects on or near the front airbags the side of the front seats the headliner at the side of the vehicle or any other airbag cover that could interfere with inflation of an airbag Objects can cause serious injury if the vehicle is in a collision severe enough to cause the airbag to inflate A Warning Following inflation some airbag components are hot Do not touch until they have cooled 21 Y Safety Information Tire Care and Maintenance Maintaining Tire Pressures Keep tires inflated to the pressures shown on the Tire and Loading Information label even if it differs from the pressure printed on the tire itself The Tire and Loading Information label is located on the center door pillar and is visible when the driver s door is ope
106. tire can support This number is not always shown Speed rating When stated indicates the maximum speed Cin mph at which the tire can be used for extended periods Q 99 mph 160 km h R 106 mph 170 km h S 112 mph 180 km h T 118 mph 190 km h U 124 mph 200 km h H 130 mph 210 km h V 149 mph 240 km h W 168 mph 270 km h Y 186 mph 300 km h Tire composition and materials The number of plies in both the tread area and the sidewall area indicates how many layers of rubber coated material make up the structure of the tire Information is also provided on the type of materials used EE Maximum tire load The maximum load which can be carried by the tire Maximum permissible inflation pressure This pressure should not be used for normal driving U S DOT Tire Identification Number TIN Begins with the letters DOT and indicates that the tire meets all federal standards The next 2 digits letters represent the plant code where it was manufactured and the last 4 digits represent the week and year of manufacture For example the number 1712 is used to represent the 17th week of 2012 The other numbers are marketing codes used at the manufacturer s discretion This information can be used to contact consumers if a tire defect requires a recall Treadwear grade This number indicates the tire s wear rate The higher the treadwear number is the longer it should take for the tread to wear down A tire rated at 400 for examp
107. with this New Vehicle Limited Warranty The decision of whether to repair or replace a part or to use a new or re manufactured part will be made by Tesla in its sole discretion Ownership Transfer This New Vehicle Limited Warranty is transferable at no cost to any person s who subsequently and lawfully assume s ownership of the vehicle after the first retail purchaser within the described limitations of this New Vehicle Limited Warranty subsequent purchaser 36 Model S Quick Guide Warranty Y Who Can Enforce this New Vehicle Limited Warranty The first retail purchaser or subsequent purchaser of anew Model S vehicle sold in the Tesla Japan Warranty Region titled or registered in the name of the first retail purchaser or subsequent purchaser according to the laws of Japan can enforce this New Vehicle Limited Warranty When Does the Warranty Period Begin and End This New Vehicle Limited Warranty begins on the first day a new vehicle is put into use by delivery to the first retail Durchaser s or by leasing or registering as a company car or demonstrator whichever is earlier and provides coverage for the period based on the specified warranty as described in the section Warranty Coverage Parts repaired or replaced including replacement of the vehicle under this New Vehicle Limited Warranty are covered only until the applicable warranty period of this New Vehicle Limited Warranty ends or as otherwise provided by app
108. 2 Press the brake pedal then on the touchscreen touch Controls gt E Brake amp Power Off gt Tow Mode When Tow mode is active Model S Ay Caution Damage caused by transporting IN displays this indicator light on the A Caution To transport Model S follow the message telling you that Model S is instructions exactly as described next free rolling Disable Self Leveling air suspension Note Tow mode cancels when Model S is vehicles only shifted into Park A Caution If the electrical system is not working and you therefore cannot release the electric parking brake attempt to quick start the 12V battery For instructions call Tesla If a situation If Model S is equipped with Smart Air Suspension it automatically self levels even when power is off To prevent damage you must activate Jack mode to disable self leveling occurs where you cannot disengage the 1 Touch Controls gt Driving on the parking brake use tire skids or transport touchscreen Model S for the shortest possible distance 2 Press the brake pedal then touch Very using wheeled dollies Before doing so High to maximize height always check the dolly manufacturer s 3 Touch Jack specifications and recommended load capacity When Jack mode is active CJ Model S displays this indicator light on the instrument panel along with a message telling you that active suspension is disabled Note Jack mode cancels when Model S is driven over 7 k
109. 4 Pull the strap at the rear of the seat to fold the seat assembly into the trunk floor VEE VBS U Al k 2 lp A5 VE T in Safety Information Y Safety Information 5 Replace the cover on the trunk floor 3 Insert the seat belt tongue latch into the buckle and ensure it is securely fastened Seating a Child 4 Adjust the shoulder belts so they run over The Tesla built in rear facing child seats are METOP Ob TNE SN AES ana away tom l the face child restraint systems and are approved to United Nations ECE Regulation R44 04 5 Adjust the length of the buckle to ensure standards for use by children in Mass Groups II the lower straps sit low on the pelvis The and Ill weighing 15 36 kg These seats must pelvis must be held firmly in place only be used for children who are between 3 6 Pull the lower straps until the child is and 12 years old and 98 135 cm tall securely held in the seat 7 Slide the shoulder clips to ensure the upper portion of the belts remain positioned over the shoulders Always ensure the top of the child s head cannot contact the vehicle and that the child is seated comfortably with the seat belts positioned and latched correctly The child s EEN pelvis must be held securely in place by the ON lap belt Follow all instructions provided and do not use supplemental child safety seats in these seats Note Whenever a child is seated in the Tesla built in rear facing chi
110. Belt Retained Child Seats First make sure that the child falls into the correct weight range for the seat Avoid dressing the child in bulky clothing and do not place any objects between the child and the restraint system Adjust harnesses for every child every trip Safety Information Safety Information Y To securely hold child safety seats all passenger seating positions are equipped with an automatic locking retractor ALR that by pulling the seat belt beyond the length needed for a typical adult occupant locks the belt into place until the seat belt is unbuckled and the webbing is fully retracted The ALR mechanism operates as a ratchet winding in slack and preventing the seat belt from extending any further until it has been completely rewound When installing a child safety seat engage the belt s automatic locking retractor by pulling the seat belt webbing until it is fully extended The ALR system engages only when the seat belt is at its maximum extension point Note An automatic locking retractor disengages only when the seat belt is unbuckled and fully retracted The belt can then be worn as a normal belt sliding freely in and out and locking tight only in an emergency Once disengaged the belt must be fully extended to re engage the locking mechanism whenever you install a child safety seat Always follow the detailed instructions provided by the child safety seat manufacturer General guidelines are
111. ID 11852A 201FS4X The tire pressure monitoring system TPMS complies with Part 15 of the FCC rules and RSS 210 of Industry Canada Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Changes or modifications not expressly approved by Tesla could void the user s authority to operate the equipment Device Approval Japan R 001 A00198 T7 Media Control Unit Device Approval Japan D140073003 R 003 140116 T7 Device Approval Australia E2165 33 Y Safety Information vv Safety Information Radio Frequency Information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur ina particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to co
112. INC XXXXXXXXXXXXXXXXX XXXX kg VIN GVWR 1 XXXX kg 2 XXXX kg PAINT CODE XXXX GAWR Front GAWR Rear A GVWR GAWR PUES CS PERV 1 XXX kg XXX 29 2 3 XXX kg XXX 1 4 XXX 635 kg 1400 68 kg 50 5 295 kg 635 340 5 x 68 295 kg 650 1400 750 5 x 150 650 5 4
113. UE WL E15 36 kg 3 12 98 135 cm A we Tesla A A ModelS A Tesla Modgel S
114. aint you should use based on the weight of the child Seat Belt Installed Child Restraints Mass Group Front Passenger Rear Outboard Rear Centre U Universal rear facing child restraint UF Universal forward facing child restraint L Suitable for these particular child restraints Maxi Cosi Cabrio Cabriofix E4 04443517 or Takata Mini E4 04443717 X Seating position is not suitable for children in this mass group Seat must be placed in rearmost lowest position Seat must be placed in rearmost highest position NOTE Attach booster seats using seat belts only do not use ISOFIX NOTE If Model S is equipped with executive seats a rear center seating position is not available Safety Information 9 vv Safety Information ISOFIX Installed Child Restraints Rear Outboard ME ER Cl KOLSO Size Class Fixture ISOFIX Position up to 10 kg ee E ee sm oe ee ee ae IL Suitable for any semi universal child restraint any rear or forward facing restraint with support leg IUF Suitable for any universal child restraint forward facing with tether ARecommendation Takata Mini E4 04443717 BRecommendation Takata Midi E4 04444204 CRecommendation Maxi cosi Cabriofix Easyfix E4 04443517 DRecommendation Maxi cosi Pearl familyfix E4 043908 ISOFIX The international standard for attachment points for child safety seats in passenger vehicles Note If the combined weight of the child and the child
115. ake modifications that can interfere with the operation of a seat belt or that can cause a seat belt to become inoperable Warning When seat belts are not in use they should be fully retracted and not hanging loose If a seat belt does not fully retract contact Tesla Y Safety Information Child Safety Seats Guidelines for Seating Children You must restrain infants and small children using a child safety seat appropriate for the child s age weight and size Never seat a child in a child safety seat or a booster seat on the front passenger seat when the airbag is activated To disable the front passenger seat airbag see Disabling the Passenger Front Airbags on page 20 Carefully follow the instructions provided by the manufacturer of the child safety seat Warning Never use a rearward facing child restraint on a seat protected by an ACTIVE AIRBAG in front of it DEATH or SERIOUS INJURY to the child can occur Refer to the following label fitted to both sides of the passenger sunvisor If your Model S is equipped with the optional Tesla built in rear facing child seats these seats are child safety seats and are designed only for children within a specific height and weight range see Tesla Built In Rear Facing Child Seats on page 14 8 Model S Quick Guide Safety Information Y Choosing a Child Safety Seat Refer to the tables below for guidelines on the type of seat belt installed and ISOFIX installed child restr
116. ance items which should be transferred to each subsequent purchaser You may void this New Vehicle Limited Warranty if you do not follow the specific instructions and recommendations regarding the use and operation of the vehicle provided in your Model S owner documentation including but not limited to Complying with any recall advisories e Carrying passengers and cargo within specified load limits and Making all repairs Although Tesla does not require you to perform all service or repairs at a Tesla Service Center or Tesla authorized repair facility this New Vehicle Limited Warranty may be voided or coverage may be excluded due to improper maintenance service or repairs Tesla Service Centers and Tesla authorized repair facilities have special training expertise tools and supplies with respect to your vehicle and in certain cases may employ the only persons or be the only facilities authorized or certified to work on certain parts of your vehicle Tesla strongly recommends that you have all maintenance service and repairs done at a Tesla Service Center or Tesla authorized repair facility in order to avoid voiding or having coverage excluded under this New Vehicle Limited Warranty The following will also void this New Vehicle Limited Warranty e Vehicles that have had the VIN defaced or altered or the odometer or other related system disconnected altered or rendered inoperative so that it is difficult to determine the VIN numb
117. as the malfunction exists When the TPMS malfunction indicator is on the system might not be able to detect or signal under and over inflated tires as intended TPMS malfunctions can occur for a variety of reasons including installing replacement or alternate tires or wheels on the vehicle that prevent the TPMS from functioning properly Always check the TPMS malfunction indicator light after replacing one or more tires or wheels on your vehicle to ensure that the replacement or alternate tires and wheels allow the TPMS to continue to function properly 26 Model S Quick Guide Safety Information Y Understanding Tire Markings Laws require tire manufacturers to place standardized information on the sidewall of all tires This information identifies and describes the fundamental characteristics of the tire Safety Information 27 Y Safety Information Tire category P indicates that the tire is for passenger vehicles Tire width This 3 digit number is the width Cin millimeters of the tire from sidewall edge to sidewall edge Aspect ratio This 2 digit number is the sidewall height as a percentage of the tread width So if the tread width is 205 mm and the aspect ratio is 50 the sidewall height is 102 mm Tire construction R indicates that the tire is of Radial ply construction Wheel diameter This 2 digit number is the diameter of the wheel rim in inches Load index This 2 or 3 digit number is the weight each
118. d one passenger Description Total Vehicle capacity weight 954 Ibs 433 kg Subtract occupant weight 300 Ibs 2 x 150 Ibs 68 kg 136 kg Available cargo weight 654 Ibs 297 kg 30 Example 2 Driver and four passengers Description Total Vehicle capacity weight 954 Ibs 433 kg Subtract occupant weight 5 x 750 Ibs 150 Ibs 68 kg 340 kg 204 Ibs 93 kg Available cargo weight The available cargo or luggage weight should then be distributed between the front and rear trunks A Caution Do not exceed the maximum front trunk load weight of 136 kg Towing a Trailer Warning Do not use Model S for towing purposes Model S does not support a trailer hitch Installing one could cause damage and increase the risk of an accident A Caution Using Model S for towing may void the warranty Roof Racks If Model S is equipped with the all glass panoramic roof you can carry up to 75 kg using a Tesla approved roof rack see Parts and Accessories A Model S equipped with a solid aluminum roof is incompatible with roof racks A Caution Damage caused by roof racks is not covered by the warranty Caution Do not use roof racks or place any load on the roof of a Model S that is equipped with a solid aluminum roof Doing so can cause significant damage Model S Quick Guide Disclaimers Vehicle Telematics Data Recorders This vehicle is equipped with electronic modules that monitor and
119. ddition to the airbags inflating Doors unlock and the door handles extend Hazard warning lights turn on Interior lights turn on e High voltage is disabled To restore Battery power use the touchscreen to manually power off Model S then press the brake to power it back on again Airbag Warning Indicator The airbag indicator on the instrument panel remains lit if the airbag system is malfunctioning The only time this indicator should light up is briefly when Model S first starts up in which case it turns off within a few seconds If it remains lit contact Tesla immediately and do not drive ry Airbag Warnings A Warning All occupants including the driver should always wear their seat belts whether or not an airbag is also provided at their seating position to minimize the risk of severe injury or death in the event of a collision A Warning Front seat occupants should not place their arms over the airbag module as an inflating bag can cause fractures or other injuries Safety Information Safety Information Y A Warning Do not use seat covers on Model S Doing so could restrict deployment of the side air bags if an accident occurs It can also reduce the accuracy of the occupant detection system Warning Airbags inflate with considerable speed and force which can cause injury To limit injuries ensure that occupants are wearing seat belts and are correctly seated with
120. e child safety seat Always follow the child safety seat manufacturer s instructions when installing A Warning Ensure that all seat belts are worn correctly An improperly worn seat belt increases the risk of injury or death if an accident occurs A Warning Do not wear seat belts over hard fragile or sharp items in clothing such as pens keys eyeglasses etc The pressure from the seat belt on such items can cause injury Warning Seat belts should not be worn with any part of the strap twisted A Warning Each seat belt assembly must be used by one occupant only It is dangerous to put a seat belt around a child being carried on an occupant s lap A Warning Seat belts that have been worn in an accident must be inspected or replaced by Tesla even if damage to the assembly is not obvious Safety Information A A Warning Seat belts that show signs of wear such as fraying or have been cut or damaged in any way must be replaced by Tesla Warning Avoid contaminating a seat belt s components with any chemicals liquids grit dirt or cleaning products If a seat belt fails to retract or latch into the buckle it must be replaced immediately Contact Tesla Warning Do not make modifications or additions that can prevent a seat belt mechanism from taking up slack or that can prevent a seat belt from being adjusted to remove slack A slack belt greatly reduces occupant protection Warning Do not m
121. e recommended tire pressures observe speed limits and advisory speeds and avoid Pulling away quickly or hard acceleration e Fast turns and heavy braking e Potholes and objects in the road e Hitting curbs when parking Contaminating tires with fluids that can cause damage Replacing Tires and Wheels Tires degrade over time due to the effects of ultraviolet light extreme temperatures high loads and environmental conditions It is recommended that tires are replaced every six years or sooner if required Wheel rims and tires are matched to suit the handling characteristics of the vehicle Replacement tires must comply with the original specification If tires other than those specified are used ensure that the load and speed ratings marked on the tire equal or exceed those of the original specification Ideally you should replace all four tires at the same time If this is not possible replace the tires in pairs both front or both rear When replacing tires always re balance and check the alignment of wheels If you replace a wheel the TPMS Tire Pressure Monitoring System sensors need to be reset to ensure they provide accurate warnings when tires are under or over inflated see Resetting the TPMS Sensors on page 25 A Warning For your safety use only tires and wheels that match the original specification Tires that do not match the Original specification can affect the operation of the Tire
122. eight Rating 29 Gross Vehicle Weight Rating 29 GVWR 29 H hitches 30 IC certifications 32 ISOFIX child seats installing 12 Index Y K key FCC and IC certifications 32 L label Statutory Plate 29 Tire and Loading Information 29 load limits 29 M maintenance tires 22 mileage upon delivery 31 N NCC certifications 32 R radio frequency FCC information 34 roadside assistance 2 roof racks 30 rotating tires 23 S safety information airbags 21 child seats 13 rear facing child seats 17 seat belts 7 seat belts in a collision 6 overview of 5 pre tensioners 6 wearing when pregnant 6 seating capacity 29 seats Tesla built in rear facing 14 service data recording 31 Statutory Plate 29 43 YT T telematics 31 tie down straps 4 Tire and Loading Information label 29 Tire Pressure Monitoring System FCC certification 33 overview of 25 tire pressures checking 22 tires balancing 23 chains 25 inspecting and maintaining 23 pressures how to check 22 replacing 24 replacing a tire sensor 26 rotation 23 tire markings 27 winter 24 tow chain connecting 4 Tow mode 3 towing 3 towing a trailer 30 towing instructions 3 TPMS FCC certification 33 overview of 25 trailer hitches 30 transporting 3 V vehicle loading 29 W wheel chocks 4 wheels alignment 23 replacing 24 winter tires 24 Model S Quick Guide
123. ement of the occupant If the pre tensioners and airbags did not activate in an impact this does not mean they malfunctioned It usually means that the strength or type of force needed to activate them was not present A Warning Once the seat belt pre tensioners have been activated they must be replaced After any accident have the airbags seat belt pre tensioners and any associated components checked and if necessary replaced Model S Quick Guide Safety Information Y Testing Seat Belts To confirm that seat belts are operating correctly perform these three simple checks on each seat belt 1 With the seat belt fastened give the webbing nearest the buckle a quick pull The buckle should remain securely locked 2 With the belt unfastened unreel the webbing to its limit Check that unreeling is free from snags and visually check the webbing for wear Allow the webbing to retract checking that retraction is smooth and complete 3 With the webbing half unreeled hold the tongue plate and pull forward quickly The mechanism should lock automatically and prevent further unreeling If a seat belt fails any of these tests contact Tesla immediately Seat Belt Warnings A Warning Seat belts should be worn by all occupants at all times even if driving for a very short distance Failure to do so increases the risk of injury or death if an accident occurs Warning Secure small children in a suitabl
124. ent The combined weight of occupants and cargo should never exceed XXX kg or XXX Ibs on your vehicle s Tire and Loading Information label 2 Determine the combined weight of the driver and passengers that will be riding in the vehicle 3 Subtract the combined weight of the driver and passengers from XXX kg or XXX Ibs see Step 1 4 The resulting figure equals the available amount of cargo and luggage load capacity For example if the XXX amount equals 1400 Ibs 635 kg and there will be five 150 Ib 68 kg passengers in the vehicle the amount of available cargo and luggage capacity is 650 Ibs 1400 750 5 x 150 650 Ibs or 295 kg 635 340 5 x 68 295 kg 5 Determine the combined weight of cargo and luggage being loaded on the vehicle That weight must not exceed the available cargo and luggage load capacity calculated in Step 4 A Warning The front and rear trunks are the preferred places to carry objects In an accident or during hard braking and sharp turns loose items in the cabin could injure occupants Example Load Limit Calculations How much cargo you can carry in Model S depends on the number and weight of passengers The following are typical examples of calculated load limits These examples assume passengers weighing 150 Ibs 68 kg If the passengers weigh more or less the available cargo and luggage load capacity decreases or increases respectively Example 1 Driver an
125. er or actual mileage Vehicles that have been labeled or branded as dismantled fire damaged flood damaged junk rebuilt salvage reconstructed irreparable or a total loss and Vehicles that have been determined to be a total loss by an insurance company Damages Tesla hereby disclaims any and all indirect incidental soecial and consequential damages arising out of or relating to your vehicle including but not limited to transportation to and from a Tesla Service Center loss of vehicle value loss of time loss of income loss of use loss of personal or commercial property inconvenience or aggravation emotional distress or harm commercial loss Cincluding but not limited to lost profits or earnings towing charges bus fares vehicle rental service call charges gasoline expenses lodging expenses damage to tow vehicle and incidental charges such as telephone calls facsimile transmissions and mailing expenses Tesla shall not be liable for any direct damages in an amount that exceeds the fair market value of the vehicle at the time of the claim The above limitations and exclusions shall apply whether your claim is in contract tort including negligence and gross negligence breach of warranty or condition misrepresentation whether negligent or otherwise or otherwise at law or in equity even if Tesla is advised of the possibility of such damages or such damages are reasonably foreseeable Some states or provinces d
126. ery usage is NOT covered under this Battery and Drive Unit Limited Warranty See your owner documentation for important information on how to maximize the life and capacity of the Battery Exclusions and Limitations Warranty Limitations This New Vehicle Limited Warranty does not cover any vehicle damage or malfunction directly or indirectly caused by due to or resulting from normal wear or deterioration abuse misuse negligence accident improper maintenance operation storage or transport including but not limited to any of the following 38 Model S Quick Guide Warranty Y e Failure to take the vehicle to a Tesla Service Center or Tesla authorized repair facility upon discovery of a defect covered by this New Vehicle Limited Warranty Accidents collisions or objects striking the vehicle Any repair alteration or modification of the vehicle or the installation or use of fluids parts or accessories made by a person or facility not authorized or certified to do so Improper repair or maintenance including use of fluids parts or accessories other than those specified in your owner documentation e Towing the vehicle Improper winch procedures Theft vandalism or riot Fire explosion earthquake windstorm lightning hail flood or deep water Driving the vehicle off road over uneven rough damaged or hazardous surfaces including but not limited to curbs potholes unfinished
127. he information provided including features such as charging reminders software updates and remote access to and control of various systems of your vehicle Tesla does not disclose the data recorded in your vehicle to any third party except when Anagreement or consent from the vehicle s owner or the leasing company for a leased vehicle is obtained e Officially requested by the police or other authorities e Used as a defense for Tesla in a lawsuit e Ordered by a court of law Safety Information Safety Information Y e Used for research purposes without disclosing details of the vehicle owner or identification information e Disclosed to a Tesla affiliated company including their successors or assigns or our information systems and data management providers In addition Tesla does not disclose the data recorded to an owner unless it pertains to a non warranty repair service and in this case will disclose only the data that is related to the repair Quality Control You might notice a few km on the odometer when you take delivery of your Model S This is a result of a comprehensive testing process that ensures the quality of your Model S The testing process includes extensive inspections during and after production The final inspection takes place at Tesla Motors and includes a road test conducted by a technician 31 Safety Information T Declarations of Conformity Key and Passive U
128. icle sold by Tesla in the Tesla Japan Warranty Region For purposes of this New Vehicle Limited Warranty the Tesla Japan Warranty Region is defined as all 47 prefectures of Japan provided that you return to the Tesla Japan Warranty Region in order to receive warranty service Any subsequent purchaser or transferee must return to the Tesla Japan Warranty Region in order to obtain warranty service regardless of the country in which such purchaser or transferee may have subsequently purchased or transported the vehicle Multiple Warranty Conditions This New Vehicle Limited Warranty contains warranty terms and conditions that may vary depending on the part or system covered A warranty for specific parts or systems is governed by the coverage set forth in that warranty section as well as other provisions in this New Vehicle Limited Warranty Limitations and Disclaimers This NEW VEHICLE LIMITED WARRANTY IS THE ONLY EXPRESS WARRANTY MADE IN CONNECTION WITH YOUR TESLA VEHICLE Implied and express warranties and conditions arising under applicable laws if any are disclaimed to the fullest extent allowable by law or limited in duration to the term of this New Vehicle Limited Warranty THE PERFORMANCE OF NECESSARY REPAIRS AND PARTS REPLACEMENT BY TESLA IS THE EXCLUSIVE REMEDY UNDER THIS NEW VEHICLE LIMITED WARRANTY OR ANY IMPLIED WARRANTIES Tesla does not authorize any person or entity to create for it any other obligations or liability in connection
129. la a reasonable time for completion of repairs and or service Upon notification by Tesla of the completion of the vehicle repairs and or service you are responsible for immediately picking up the vehicle at your own expense Roadside Assistance Japan Tesla provides complimentary roadside assistance emergency services including towing services to the nearest Tesla Service Center or your home provided they are within 80 km of your vehicle for 4 years or 80 000 km whichever comes first for vehicles covered by this New Vehicle Limited Warranty at the time of the occurrence subject to the exclusions and limitations described in your Roadside Assistance documentation You are responsible for any roadside assistance emergency services for vehicles or repairs not covered by this New Vehicle Limited Warranty which will have a minimum charge of 40 000JPY as applicable depending upon the location of the vehicle and for any charges for transportation beyond the first 80 km Roadside assistance is not provided under this New Vehicle Limited Warranty but is a service intended to minimize inconvenience when your Tesla vehicle is inoperable Please refer to your Roadside Assistance documentation for details Modifications and Waivers No person or entity including but not limited to a Tesla employee or authorized representative can modify or waive any part of this New Vehicle Limited Warranty Tesla may occasionally offer to pay a portion or all of
130. lap belt Follow all instructions provided and do not use supplemental child safety seats in these seats Note Whenever a child is seated in the Tesla built in rear facing child seats it is recommended that you set the climate control system to draw outside air into Model S instead of recirculating the air This draws more air into the rear seating areas 4 Pullthe handle to release the head Opening supports from the seat back then pull the 1 Remove the cover from the trunk floor head supports toward you to unfold them and pull the strap to lift the seat assembly upward 14 Model S Quick Guide Safety Information 5 Raise the seat back to the upright position 2 Push the lever to release the head and push until it locks into position supports from the seat back then fold Visually check to ensure that the retaining back onto the seat catches are engaged y oN IAN A sy H g h m F gt gt K 4 K 47 s gt 5 4 A E s3 4 P we fl IN i 6 Check that the seat back and seat base are securely retained in the upright position by trying to pull the seat back toward you Folding A Caution Before folding the seats fasten the seat belts to prevent them from getting trapped in the seat mechanism and being damaged 1 Pull the handle to release the seat back and pull the seat back fully forward
131. ld seats it is recommended that you set the climate control system to draw outside air into Model S instead of recirculating the air This draws more air into the rear seating areas 1 Position the child in the seat with arms through the loops of the seat belts 2 Connect the two halves of the seat belt tongue To release press the button on the buckle and separate the two halves of the seat restraint 16 Model S Quick Guide Warnings Tesla Child Seats Warning The Tesla built in rear facing seats are child restraint systems and are approved to United Nations ECE Regulation R44 04 standards for use by children in Mass Groups II and Ill weighing 15 36 kg These seats must only be used for children who are between 3 and 12 years old and 98 135 cm tall provided the top of the child s head can not contact the interior Warning Do not use supplemental child restraint systems including booster seats in the Tesla built in rear facing child seats Warning Always ensure that the top of the child s head cannot touch the vehicle and that the child is seated comfortably with the seat belts correctly fastened Warning Follow all instructions and heed all warnings related to the Tesla built in rear facing child seats Failure to do so can compromise occupant safety Warning Read all safety warnings and labels attached to the seats Warning Do not leave children unattended in Model S even if the child
132. le lasts twice as long as a tire rated at 200 Traction grade Indicates a tire s ability to stop on wet roads A higher graded tire should allow you to stop your vehicle in a shorter distance than a tire with a lower grade Traction is graded from highest to lowest as AA A B and C Temperature grade The tire s resistance to heat is grade A B or C with A indicating the greatest resistance This grading is provided for a correctly inflated tire which is being used within its soeed and loading limits 28 Model S Quick Guide Safety Information Y Vehicle Loading Load Capacity Labeling It is important to understand how much weight your Model S can safely carry This weight is called the vehicle capacity weight and includes the weight of all occupants cargo and any additional equipment added to your Model S since it was manufactured There are two labels attached to Model S that state how much weight it can safely carry These labels are located on the center door pillar and are visible when the driver s door is open i L oe ae 1 L T 4 4 k ny 4 Y i a T 1 r kni T Ol 7 r w a i ae al he kn 1 Tire and Loading Information label Statutory Plate A Warning Overloading Model S has an adverse effect on braking and handling which can compromise your safety or damage Model S N 4 Caution Never load more than 136 kg in the front trunk Doing so can cause damage
133. licable law Warranty Coverage This New Vehicle Limited Warranty includes the Basic Vehicle Limited Warranty the Supplemental Restraint System SRS Limited Warranty and the Battery and Drive Unit Limited Warranty each as described below The exclusive remedy available to you under this New Vehicle Limited Warranty is the repair or replacement of new or re manufactured parts by Tesla for the covered defects Subject to the exclusions and limitations described in this New Vehicle Limited Warranty such repair or parts replacement will be performed without cost to you by Tesla when Tesla is notified of the covered defect within the applicable warranty period Repairs will be performed using new or re manufactured parts at the sole discretion of Tesla All replaced parts or other components are the exclusive property of Tesla unless otherwise provided under applicable law Basic Vehicle Limited Warranty Subject to separate coverage for certain parts and the exclusions and limitations described in this New Vehicle Limited Warranty the Basic Vehicle Limited Warranty covers the repair or replacement necessary to correct defects in the materials or workmanship of any parts manufactured or supplied by Tesla that occur under normal use for a period of 4 years or 80 000 km whichever comes first Supplemental Restraint System Limited Warranty Subject to the exclusions and limitations described in this New Vehicle Limited Warranty the SRS Li
134. m h A Warning Failure to activate Jack mode on a Model S equipped with Smart Air Suspension can result in the vehicle becoming loose during transport which may cause significant damage Roadside Assistance 3 Y Roadside Assistance Connect the Tow Chain Pull Onto the Trailer and Secure the 1 Remove the nose cone Wheels Insert a plastic pry tool into the top right BCU wheels using chocks and tie down corner and gently pry the nose cone straps toward you When the clip releases pull Ensure any metal parts on the tie down the nose cone toward you without straps do not contact painted surfaces or twisting or bending to release the three the face of the wheels UE Do not place straps over body panels or through the wheels 4 Caution Attaching straps to the chassis suspension or other parts of the vehicle s 2 Insert the towing eye body may cause damage Fully insert the towing eye found in the front trunk into the opening on the right side then turn it counter clockwise until securely fastened A Caution To prevent damage do not transport Model S with the tires directly on the ground 3 Attach the tow chain to the towing eye 4 Caution Before pulling make sure the towing eye is securely tightened 4 Model S Quick Guide Seat Belts Wearing Seat Belts Using seat belts and child safety seats is the most effective way to protect occupants if a collision occurs Therefore wearing
135. mited Warranty covers the repair or replacement necessary to correct defects in the materials or workmanship of the vehicle s seat belts or air bag system manufactured or supplied by Tesla that occur under normal use for a period of 5 years or 100 000 km whichever comes first Warranty 57 vv Warranty Battery and Drive Unit Limited Warranty The Model S lithium ion battery the Battery and Drive Unit are extremely sophisticated powertrain components designed to withstand extreme driving conditions You can rest easy knowing that Tesla s state of the art Battery and Drive Unit are backed by this Battery and Drive Unit Limited Warranty which covers the repair or replacement of any malfunctioning or defective Battery or Drive Unit subject to the limitations described below If your Battery or Drive Unit requires warranty service Tesla will repair the unit or replace it with a factory reconditioned unit When replacing a Battery Tesla will ensure that the energy capacity of the replacement Battery is at least equal to that of the original Battery before the failure occurred To provide you with even more assurance this Battery and Drive Unit Limited Warranty will also cover damage to your vehicle from a Battery fire even if it is the result of driver error Coverage will not extend to damage that had already been sustained before a Battery fire occurred or to any damage if the Battery fire occurred after your vehicle had already been
136. n The Tire Pressure indicator light on 1 the instrument panel alerts you if one or more tires is under or over inflated The Tire Pressure indicator light does not immediately turn off when you adjust tire pressure After inflating the tire to the recommended pressure you must drive over 40 km h for more than 10 minutes to activate the Tire Pressure Monitoring System TPMS which turns off the Tire Pressure indicator light If the indicator light flashes for one minute whenever you power on Model S a fault with the Tire Pressure Monitoring System TPMS is detected see TPMS Malfunction on page 26 22 Checking and Adjusting Tire Pressures Follow these steps when tires are cold and Model S has been stationary for over three hours 1 Remove the valve cap 2 Firmly press an accurate tire pressure gauge onto the valve to measure pressure 3 If required add air to reach the recommended pressure 4 Re check pressure by removing and re attaching the tire gauge 5 If you added too much air release air by pressing the metal stem in the center of the valve 6 Recheck the pressure with the tire gauge and adjust if necessary 7 Replace the valve cap to prevent dirt from entering Periodically check the valve for damage and leaks A Warning Under inflation is the most common cause of tire failures and can cause a tire to overheat resulting in severe tire cracking tread separation or blowout
137. n or any damage directly or indirectly caused by due to or resulting from the installation or use of non genuine Tesla parts or accessories e Certain individual items associated with the vehicle including but not limited to the tires Mobile Connector High Power Wall Connector any future connectors and related charging adapters which have separate warranties subject to their own terms and conditions e Windshield or window glass that is broken chipped scratched or cracked other than as a result of a defect in material or workmanship of a Tesla manufactured or supplied windshield or window glass General appearance or normal noise and vibration including but not limited to brake squeal general knocks creaks rattles and wind and road vibration and e Maintenance services including but not limited to the following Standard 12 month diagnostics checks Wheel alignment or balancing e Appearance care such as cleaning and polishing and Expendable maintenance items such as wiper blades inserts brake pads linings filters etc Warranty 39 vv Warranty Voided Warranty You are responsible for the proper operation of the vehicle and for receiving and maintaining detailed and accurate records of your vehicle s maintenance including the 17 digit Vehicle Identification Number VIN servicing center name and address mileage date of service or maintenance and description of service or mainten
138. n some jurisdictions Check local laws before installing tire chains A Caution Using non recommended tire chains or using tire chains on other sized tires can damage the suspension body wheels and or brake lines Damage caused by using non recommended tire chains is not covered by the warranty A Caution Ensure that tire chains cannot touch suspension components or brake lines If you hear the chains making unusual noises that would indicate contact with Model S stop and investigate immediately Tire Pressure Monitoring Each tire should be checked monthly when cold and inflated to the recommended pressures that are printed on the Tire and Loading Information label located on the driver s door pillar see Maintaining Tire Pressures on page 22 If your vehicle has tires of a different size than the size indicated on the vehicle placard or tire inflation pressure label determine the proper tire inflation pressure for those tires Safety Information Safety Information Y As an added safety feature your vehicle has been equipped with a tire pressure monitoring system TPMS that displays a tire pressure telltale Tire Pressure Warning on the instrument panel when one or more of your tires is significantly under or over inflated Accordingly when the Tire Pressure indicator light displays on the instrument panel alerting of tire pressure stop and check your tires as soon as possible and inflate them to the pro
139. nlocking System FCC Certification Molo Mfr Miar Tested Number For A 0749G02 Pektron 315 USA Canada The devices listed above comply with Part 15 of the FCC rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation Changes or modifications not expressly approved by Tesla could void the user s authority to operate the equipment MIC Certification Mlele A Mig Miar Tested Number For IC Certification The following device is used in vehicles in Canada Keyfob Model Number A 0749G02 315 MHz Keyfob Manufacturer Pektron Per IC 10176A 002 this device complies with Industry Canada licence exempt RSS standard s Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation 2 CE Certification Mine Mi 4 Tested For Mloo SE A 0749G01 Pektron 433 Europe Australia New Zealand Singapore Taiwan Malaysia A 0749G05 Pektron 433 The devices listed above comply with CE standards Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference
140. o not allow the exclusion or limitation of indirect direct special incidental or consequential damages so the above limitations or exclusions may not apply to you Obtaining Warranty Service To obtain warranty service you must notify Tesla within the applicable warranty period and deliver the vehicle at your expense during regular business hours to a Tesla Service Center or such other repair facility designated by Tesla in the Tesla Japan Warranty Region The location of the nearest Tesla Service Center may be obtained by visiting www teslamotors com The location of Tesla Service Centers is subject to change at any time and without prior notice 40 Model S Quick Guide Warranty Y Please be prepared to provide the VIN which is located on the upper dashboard on the driver s side of the vehicle and visible through the windshield and is also available on the vehicle registration and title documentation vehicle delivery date current mileage and a description of the defect when you contact Tesla In the event of a change of your address please contact Tesla at the address or phone number specified in the section of this New Vehicle Limited Warranty titled Who is the Warrantor Payment of Tax for Repairs Some jurisdictions and or local governments may require that tax be collected on warranty repairs Where applicable law allows you are responsible for payment of these taxes Reasonable Time for Repairs You must allow Tes
141. or written permission of Tesla Motors Inc and its licensors Additional information is available upon request The following are trademarks or registered trademarks of Tesla Motors Inc in the United States and other countries _ T U MODELS MODEL X TL All other trademarks contained in this document are the property of their respective owners and their use herein does not imply sponsorship or endorsement of their products or services The unauthorized use of any trademark displayed in this document or on the vehicle is strictly prohibited TESLA TESLA MOTORS TESLA ROADSTER Roadside AssistancCGe 2 Contacting Roadside Assistance 2 Instructions for Transporters 3 Safety Information 5 Seat e annan ee 5 Child Safety SOUS wicecscccsceertcestaclatutonsensantnatiadeainenmnd 8 Tesla Built In Rear Facing Child Seats 14 PMD lt 12 7 18 Tire Care ANd Maintenance 22 VolIGIeGLOSGMO AU 29 US CLANS ee a 31 Declarations of Conformity 32 Reporting Concerns ein 35 Warranty atrianen 36 General Warranty ProvisionS 36 Warranty Coveradge
142. ors start to appear at the surface of the tread pattern producing the effect of a continuous band of rubber across the width of the tire Replace a tire as soon as an indicator band becomes visible or the tread depth reaches the minimum permitted by law Tire Rotation Balance and Wheel Alignment Tesla recommends rotating the tires every 8000 km Unbalanced wheels sometimes noticeable as vibration through the steering wheel affect vehicle handling and tire life Even with regular use wheels can get out of balance Therefore they should be balanced as required If tire wear is uneven on one side of the tire only or becomes abnormally excessive check the alignment of wheels Note When replacing only two tires always install the new tires on the rear Safety Information Safety Information Y Punctured Tires A puncture eventually causes the tire to lose pressure which is why it is important to check tire pressures frequently Permanently repair or replace punctured or damaged tires as soon as possible Do not drive with a punctured tire even if the puncture has not caused the tire to deflate A punctured tire can deflate suddenly at any time Your tubeless tires may not leak when penetrated provided the object remains in the tire If however you feel a sudden vibration or ride disturbance while driving or you suspect a tire is damaged immediately reduce your speed Drive slowly while avoiding heavy b
143. per pressure see Maintaining Tire Pressures on page 22 Driving on a significantly under inflated tire causes the tire to overheat and can lead to tire failure Under inflation also reduces fuel efficiency and tire tread life and may affect the vehicle s handling and stopping ability If Model S detects a fault with the 1 Tire Pressure Monitoring System TPMS this indicator flashes for one minute whenever you power on Model S Note Installing accessories that are not approved by Tesla can interfere with the TPMS system A Warning The TPMS is not a substitute for proper tire maintenance including manually checking tire pressures and regularly inspecting the condition of tires It is the driver s responsibility to maintain correct tire pressure even if under or over inflation has not reached the level for the TPMS to trigger the Tire Pressure Warning on the instrument panel Resetting the TPMS Sensors After replacing one or more wheels the TPMS sensors must be reset to ensure tire pressure warnings are accurate However note that the TPMS sensors do not need to be reset after replacing a tire or rotating wheels Note When changing to 21 wheels Performance Plus models the TPMS may generate false tire pressure warnings Bring Model S to a Tesla Service center for further adjustment Note Do not reset the TPMS sensors in an attempt to clear tire pressure warnings 25 vv Safety Information To rese
144. raking or sharp steering and when safe to do so stop the vehicle Arrange to have Model S transported to a Tesla service center or to a nearby tire repair center Note In some cases you can temporarily repair small tire punctures under 6 mm using an optional tire repair kit available from Tesla This allows you to slowly drive Model S to Tesla or to a nearby tire repair facility Warning Do not drive Model S with a punctured tire Even if the punctured tire has not deflated it can suddenly deflate at any time Flat Spots If Model S is stationary for a long period in high temperatures tires can form flat spots When Model S is driven these flat spots cause a vibration which gradually disappears as the tires warm up and regain their original shape To minimize the flat spots during storage inflate tires to the maximum pressure indicated on the tire wall Then before driving release air to adjust tire pressure to the recommended levels Driving in Low Ambient Temperatures Tire performance is reduced in low ambient temperatures resulting in reduced grip and an increased susceptibility to damage from impacts Performance tires can temporarily harden when cold causing you to hear rotational noise for the first few kms until the tires warm up Contact Tesla for winter tire recommendations 25 Y Safety Information Improving Tire Mileage To improve the mileage you get from your tires maintain tires at th
145. roads debris or other obstacles or in competition racing or autocross or for any other purposes for which the vehicle is not designed e Overloading the vehicle e Using the vehicle as a stationary power source and The environment or an act of God including but not limited to exposure to sunlight airborne chemicals tree sap animal or insect droppings road debris including stone chips industry fallout rail dust salt hail floods wind storms acid rain fire water contamination lightning and other environmental conditions Additional Limitations and Exclusions In addition to the above exclusions and limitations this New Vehicle Limited Warranty does not cover any of the following Any corrosion or paint defects including but not limited to the following e Corrosion from defects in non Tesla manufactured or supplied materials or workmanship causing perforation holes in body panels or the chassis from the inside out e Surface or cosmetic corrosion causing perforation in body panels or the chassis from the outside in such as stone chips or scratches and e Corrosion and paint defects caused by due to or resulting from accidents paint matching abuse neglect improper maintenance or operation of the vehicle installation of an accessory exposure to chemical substances or damages resulting from an act of God or nature fire or improper storage e Non genuine Tesla parts or accessories or their installatio
146. rrect the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet ona circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help 34 Model S Quick Guide Safety Information Reporting Concerns Contacting Tesla For detailed information about your Model S go to www teslamotors com click the MY TESLA link then enter your login credentials or sign up to get these credentials If you have any questions or concerns about your Model S call Tesla To find the number for your region go to www teslamotors com select your region at the bottom of the page then view contact information Safety Information 35 Warranty General Warranty Provisions Tesla Motors Japan LLC Tesla will provide repairs to a Model S vehicle during the applicable warranty period in accordance with the terms conditions and limitations defined in this New Vehicle Limited Warranty Who is the Warrantor Vehicles registered in Japan Tesla Motors Japan LLC 23 8 2 23 8 Minami Aoyama Tesla Motors Japan Tokyo Japan 03 6890 7700 Tel 81 3 6890 7700 What Vehicles are Covered This New Vehicle Limited Warranty applies to a Model S veh
147. safety seat is over 29 kg Tesla recommends attaching the safety seat using the seat belt and upper tether strap In addition to safety this has the added benefit of ensuring the seat belt reminder does not stay lit Always follow the seat belt manufacturer s instructions when installing child safety seats 10 Model S Quick Guide Seating Larger Children If a child is too large to fit into a child safety seat but too small to safely fit into the standard seat belts use a booster seat appropriate for the child s age and size Carefully follow the manufacturer s instructions to secure the booster seat using the seat belts Do not use the ISOFIX system to secure booster seats even in situations where the booster seat is equipped with the ISOFIX system Installing Child Safety Seats There are two general methods used to install child safety seats Seat belt retained these seats are secured using the vehicle s seat belts see Installing Seat Belt Retained Child Seats on page 11 ISOFIX retained these seats can attach to anchor bars built into the vehicle s rear seats see Installing ISOFIX Child Seats on page 12 Check the child safety seat manufacturer s instructions and the table on Child Safety Seats on page 8 to determine which installation method to use Some child safety seats can be installed using either method Always follow the child safety seat manufacturer s instructions Installing Seat
148. t FF gt lt be ie a 1 1 Bene
149. t TPMS sensors Note If a tire has been replaced or repaired using a different tire sealant than the one available from Tesla and a low tire pressure is detected it is possible that the tire sensor has been damaged Contact Tesla to have the fault repaired as soon as possible 1 Inflate all tires to their recommend pressures as indicated on the Tire and Loading Information label located on the driver s door pillar 2 Get ready to drive for ten minutes then on the Model S touchscreen touch Controls gt Settings gt Vehicle gt Tire Pressure Monitor gt Reset Sensors 3 Follow the onscreen instructions Replacing a Tire Sensor If the Tire Pressure warning indicator displays frequently contact Tesla to determine if a tire sensor needs to be replaced Tire sensors must be replaced by a Tesla service technician who can perform a brief setup procedure If a non Tesla service center repairs or replaces a tire the tire sensor will not work until Tesla performs the setup procedure TPMS Malfunction Model S has also been equipped with a TPMS malfunction indicator to indicate when the system is not operating properly The TPMS malfunction indicator is 1 combined with the tire pressure indicator light When the system detects a malfunction the indicator flashes for approximately one minute after Model S powers on and then remains continuously lit This sequence continues upon subsequent vehicle start ups as long
150. ted in the approximate areas shown here Airbag warning information is printed on the sun visors Passenger front airbag Driver s front airbag Side airbags Curtain airbags RWN gt Note On RHD Right Hand Drive vehicles the locations of the passenger and driver airbags are reversed 18 Model S Quick Guide How the Airbags Work Inflation of airbags depends on the rate at which the vehicle s cabin changes speed in a collision The rate of deceleration determines whether airbags inflate front airbags Airbags inflate instantly with considerable force accompanied by a loud noise The inflated bag together with the seat belts limits movement of occupants to reduce the risk of injury Front airbags are not ordinarily designed to inflate in rear collisions rollovers minor front or side collisions heavy braking or driving over bumps and potholes Therefore significant superficial damage can occur to the vehicle without the airbags inflating or Side conversely a relatively small amount of airbags structural damage can cause airbags to inflate If you are planning to modify your vehicle for a person with disabilities in a way that may affect the airbag system contact Tesla Suis airbags Safety Information Safety Information Advanced Y Types of Airbags The front airbags are advanced airbags designed to reduce airbag related injuries to children or small adults who ride in the front sea
151. the cost of certain repairs that are no longer covered by this New Vehicle Limited Warranty for specific vehicle models which some states may refer to as adjustment programs In such circumstances Tesla will notify all known registered owners of affected vehicles You may also inquire to Tesla directly regarding the applicability of such programs if any to your vehicle Tesla may also occasionally offer to pay a portion or all of the cost of certain vehicle repairs that are no longer covered by this New Vehicle Limited Warranty on an ad hoc case by case basis Tesla reserves the right to do the above and to make changes to vehicles manufactured or sold by Tesla and the applicable warranties at any time without incurring any obligation to make the same or similar payment or changes for vehicles Tesla previously manufactured or sold or applicable warranties including this New Vehicle Limited Warranty Nothing herein shall imply that any Tesla vehicle is free of defects Dispute Resolution To the fullest extent allowed by the law of your jurisdiction Tesla requires that you first provide Tesla during the applicable warranty period specified in this New Vehicle Limited Warranty with written notification of any defects you have experienced within a reasonable time to allow Tesla an opportunity to make any needed repairs before you pursue any remedy under applicable laws Warranty 41 Warranty Please send your written notification to
152. totaled Your vehicle s Battery and Drive Unit are covered under this Battery and Drive Unit Limited Warranty for a period of 8 years or for the number of km miles specified below for your Battery configuration whichever comes first e 60 kWh 200 000 km 85 kWh unlimited km Despite the breadth of this warranty damage resulting from intentional actions including intentionally abusing or destroying your vehicle or ignoring active vehicle warnings a collision or accident excluding from Battery fires as specified above or the servicing or opening of the Battery or Drive Unit by non Tesla personnel is not covered under this Battery and Drive Unit Limited Warranty In addition the Drive Unit is subject to the exclusions and limitations described in this New Vehicle Limited Warranty Damage to the Battery resulting from the following activities is also not covered under this Battery and Drive Unit Limited Warranty Physically damaging the Battery or intentionally attempting either by physical means programming or other methods to extend other than as specified in your owner documentation or reduce the life of the Battery e Exposing the Battery to direct flame excluding from Battery fires as specified above or Flooding of the Battery The Battery like all lithium ion batteries will experience gradual energy or power loss with time and use Loss of Battery energy or power over time or due to or resulting from Batt
153. ts On the driver s side the front airbag works with a seat position sensor that adjusts the inflation level based on the seating position of the occupant For safety of infants and small children the front passenger airbag must be disabled as described below Side airbags protect the thorax region of the torso and the pelvis They inflate only if a severe side impact occurs Side airbags on the non impacted side do not inflate Curtain airbags help protect the head and typically inflate only if a severe side impact occurs or if the vehicle rolls over Curtain airbags on the non impacted side do not inflate 19 Y Safety Information Disabling the Passenger Front Airbags When a child is seated in the front passenger seat even when the child is seated in a child safety seat or booster seat you must disable the passenger front airbags to prevent them from injuring the child if a collision occurs Note Rear seats are the preferred location for seating children in child safety seats To turn off the front and side airbags on the passenger side of the vehicle touch Controls gt Settings gt Safety amp Security gt Passenger Front Airbag G Bz i L sam Pah FA 5 20 The ON OFF status of the passenger front airbags displays in the upper right corner of the touchscreen You can also turn the passenger airbags on or off by touching this indicator
154. urely in place Attaching Upper Tether Straps If an upper tether strap is provided attach its hook to the anchor point located on the back of the rear seats Always position single strap tethers so that it runs over the center of the Model S head support Tighten dual strap tethers to run on each side of the head support Tighten according to the child safety seat manufacturer s instructions Note To prevent single strap tethers from moving from side to side the top of the head support deforms Model S Quick Guide Safety Information Y Testing a Child Safety Seat Before seating a child always make sure the child safety seat is not loose 1 Hold the child safety seat by the belt path and try to slide the safety seat from side to side and front to back 2 If the seat moves more than 2 5 cm it is too loose Tighten the belt or reconnect the ISOFIX retained child safety seat 3 If you are unable to reduce slack try a different seat location or try another child safety seat Warnings Child Safety Seats A Warning Never seat a child in a child safety seat or a booster seat on the front passenger seat when the
155. your collar bone between the neck and shoulder Insert the latch plate into the buckle and press together until you hear a click indicating it is locked in place Pull the belt to check that it is securely fastened Pull the diagonal part of the belt toward the reel to remove excess slack To Release a Belt Hold the belt near the buckle to prevent the belt from retracting too quickly then press the button on the buckle The belt retracts automatically Ensure there is no obstruction that prevents the belt from fully retracting The belt should not hang loose If a seat belt does not fully retract contact Tesla vv Safety Information Wearing Seat Belts When Pregnant Do not put the lap or shoulder sections of the seat belt over the abdominal area Wear the lap section of the belt as low as possible across the hips not the waist Position the shoulder portion of the belt between the breasts and to the side of the abdomen Consult your doctor for specific guidance A Warning Never place anything between you and the seat belt to cushion the impact in the event of an accident Seat Belt Pre tensioners The front seat belts are equipped with pre tensioners that work in conjunction with the airbags in a severe frontal collision The pre tensioners automatically retract both the seat belt anchor and the seat belt webbing reducing slack in both the lap and diagonal portions of the belts resulting in reduced forward mov

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