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Samsung UA105S9WAR User Manual

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1. First you must sign in with your Samsung Account 1 Navigate to Edit profile Smart Hub gt Samsung Account gt Edit profile and select Register face in the account information screen A To register your face using the Virtual Remote panel press KEYPAD to select your active Samsung Account and then select Edit profile 2 Read the information displayed in the pop up window select OK and then enter the account password 3 On the face registration screen select Take picture and then align your face with the dotted red line displayed on the screen The dotted line will turn green once your face is recognized A Your entire face must be visible to the camera Make sure the face is brightly lit Shadows prevent the camera from recognizing your face accurately A a ie Y keep your expression as neutral as possible In addition keep your mouth closed but at the same time as neutral as possible A Check the box to add password entry to the sign in process using Facial Recognition for additional security Select Try Again to try again 4 On the Samsung Account information screen select Save This completes the face registration process Changing Login Method to Face Recognition To sign in with your Samsung Account using face recognition navigate to Edit profile Smart Hub gt Samsung Account gt Edit profile and change the login method 1 First you must sign in with your Samsung Account Navigate to S
2. A This function is not available if 3D mode is set to Select Picture gt 3D gt 3D Auto View Use 3D Auto View to set the TV to automatically activate 3D mode when 3D content or a 3D broadcast is detected If 3D Auto View is set to Message Alert a window confirming 3D activation will be displayed 3D is activated once confirmed A 3D is not displayed while certain applications are running To watch the TV in 3D mode exit the application Picture Support Functions PIP Broadcast Viewing Picture gt PIP Use the PIP Picture In Picture function to watch TV in a small window while also watching content from a DVD player Blu ray player computer or a different external device in the background Select Picture gt PIP to display the PIP settings window This settings window contains the following options PIP Activates deactivates PIP Source Selects the PIP sub picture source Depending on the country Channel Select the PIP sub picture channel Size Select the PIP sub picture size Position Select the PIP sub picture position Sound Select Select the audio source PIP restrictions PIP cannot be used while Smart Hub or 3D is active Turning off the TV automatically disables PIP Playing a game or using the karaoke feature on the main screen can result in lower PIP picture quality For PIP to work the main screen s source must be Component or HDMI and the input resolution must be less than Full HD FHD
3. Audio Format Selects the Digital Audio output SPDIF format The available Digital Audio output SPDIF formats may vary depending on the input source Audio Delay This setting helps correct timing mismatches between the audio and video tracks when you are watching TV and listening to audio through a digital audio device Enabling the feature displays a slide bar that you can use to adjust the delay by up to 250ms e Dolby Digital Comp QAND Some digital TV programmes provide 5 1 channel Dolby audio This TV converts Dolby audio to stereo audio so that it can play the sound through the TV s speakers There are two methods to choose from RF is for better sound at lower volumes and Line is for higher volumes e HD Audio Listen to the audio from the TV in HD quality A Standard audio signals are sampled at 48 kHz while HD audio signals are sampled at 96 kHz A Some S PDIF receivers may not be compatible For such incompatible receivers deactivate HD Audio mode and use normal audio mode instead A The HD audio signals available on the TV are not available on external audio players connected via HDMI Bluetooth or Wi Fi networks e Auto Volume When you change channels video sources or content Auto Volume automatically adjusts the TV s volume level so that the volume level remains the same for all sources For example if you switch from a streaming video application to a Blu ray player or a favourite TV channel Auto Volume ca
4. MANUAL Thank you for purchasing this Samsung product To receive more complete service please register your product at www samsung com register Model Serial No Contents Quick Guide Using the Smart TV Using Voice Control Using Motion Control Using the Samsung Smart Control Using the Soccer Mode Using the Multi Link Screen Editing channels Connecting Antenna and External devices Aerial Connection Video Device Connection 13 HDMI Connection 14 Component Connection 15 External Input Connection TV Audio through the External Speakers 16 HDMI ARC Connection 17 Digital Audio Optical Connection 18 Audio Output Connection Connecting to a Computer 20 Connecting via HDMI Port 21 Connecting with the HDMI DVI Port 22 Connecting via Samsung Link 22 Connecting via Home Network DLNA Connecting with a Mobile Device 24 Connecting with MHL to HDMI Cable 25 Mobile Device Screen on TV Screen Mirroring 26 Connecting Mobile Devices without a Wireless Router Wi Fi Direct 26 Connecting via Smart View 2 0 27 Connecting via Samsung Link 27 Connecting via Home Network DLNA 28 Name of TV on Network Input Signal Selection Using Remote and Peripheral Devices Inserting Batteries into Samsung Smart Control 29 When you see this alarm icon on the screen Pairing Samsung Smart Control 30 Reconnecting Samsung Smart Control Using Samsung Smart Control 31 Button Functions 34 Using the TV by
5. 3840 x 2160p 4096 x 2160p A The MHL to HDMI connector supports the following specifications regardless of the HDMI UHD Color settings Voice Motion and Face Recognition Precautions Precautions for Voice Motion and Face Recognition Face Recognition This product saves thumbnail images of users faces for use during the Face Login Logging into the Smart Hub via Face Recognition may be less secure than logging in using an ID and password Using the TV Camera Under some circumstances and under certain legal conditions the use misuse of the TV camera may result in illegal actions There may be obligations under local privacy laws regarding the protection of individuals concerning personal data and on the free movement of such data and possibly other laws including criminal laws regulating camera surveillance both in the workplace and elsewhere By using the TV camera users agree that it will not be used i in locations where cameras are generally prohibited such as bathrooms locker rooms or changing rooms ii in any manner that will result in an invasion of a person s privacy or iii in violation of any applicable laws regulations or statutes If you are using a camera first check the back for a sticker Remove the sticker cover before adjusting the angle of the TV camera When you are no longer using the camera rotate the lens downward and secure it in place This prevents any inadvertent or unintentional came
6. AV DTV 576i p 720p 1080i 1080p Component 480i p 576i p 720p 1080i l 1080p HDMI 480i p 576i p 720p 1080i 1080p Smart View 1 HDMI 480i p 576i p 720p 1080i 1080p Smart View 2 DTV 576i p 720p 1080i 1080p HDMI 480i p 576i p 720p 1080i 1080p Screen Fit DTV 1080i 1080p Component 1080i 1080p HDMI 720p 1080i 1080p HDMI 3840 x 2160p 4096 x 2160p The Picture Size setting is applied to the current source The applied Picture Size will remain in effect whenever you select that source unless you change it The Picture Size option is not available with images in the 3840 x 2160p resolution because the supported screen size is fixed UHD S9W model Picture Size Input Signal ATV EXT AV DTV 576i p 720p 1080i 1080p Component 480i p 576i p 720p 1080i 21 9 1080p HDMI 480i p 576i p 720p 1080i 1080p HDMI 3840 x 2160p HDMI 4096 x 2160p The 21 9 Wide Mode setting is applied to the current source The applied 21 9 Wide Mode will remain in effect whenever you select that source unless you change it Installing an Anti Theft Kensington Lock Availability depends on the specific model and area A Kensington Lock is a physical device that can be used to protect the TV against theft Look for the Kensington slot on the back of the TV The slot has a f Icon next to it To use the lock wrap the lock cable around an object that is too heavy to carry and then thread it through the TV s Kensi
7. Configure the browsing settings to your needs or convenience Some items may not be available depending on the web page Unavailable items are grayed out Approved Sites To prevent children from accessing inappropriate web pages limit access to pre registered web pages A You will be asked to enter a password when selecting Approved Sites Enter the password The default password is 0000 Approved Sites feature Enable disable the Approved Sites feature Reset password for Approved Sites Change the password Add current site Add the current web page to Approved Sites Manage Approved Sites Enter the address of the web page that you want to add to Approved Sites or select one from the list and delete It A Enabling the Approved Sites feature with no web page listed will restrict access to any web page Private browsing on Private browsing off Enable disable the Private Browsing feature Enabling Private Browsing will not save the browsing history hen enabling Private Browsing the icon appears at the start of the address bar PIP Settings Configure the PIP settings This is available only if watching TV in PIP mode Position Select the position of the sub picture Set Search Engine Set the default search engine from the list Web Browser Settings Configure the Web Browser Settings such as browsing behaviors or security Set as homepage Select a web page and set it as the homepage Pop up Block B
8. SUPPORT gt Firmware Manuals amp Downloads The audio from each device may lag behind the video and audio of the device which is playing the source contents A While playing the Multi Link Screen you can hear the selected audio Settings Set the configuration of Samsung Multiroom Link compatible speaker s you connected to the TV Multiroom Link Surround Set numbers of Samsung Multiroom Link compatible speaker s in a space and enjoy surround system Multiroom Configure the Samsung Multiroom Link compatible speaker so that all play the same combined audio Channels are ignored SoundBar Surround If you have connected a Sound Bar set SoundBar Surround to rear speakers The Sound Bar already includes the Center and Front Left and Right channels Volume Level Adjust the volume of each speaker individually or all speakers at once Speaker Test Send a test sound to each speaker to make sure your system is working properly Edit Name You can give each speaker a name Listening to the TV through Bluetooth Headphones Availability depends on the specific model and area Sound gt Speaker Settings gt Bluetooth Headphone Connect the TV to Bluetooth headphones Refer to the Bluetooth headphone s operating manual for more information on pairing Y SS There may be compatibility issues with some headphones Sync issues may occur depending on the video and audio and the specific devices used The
9. Select Try Now on a feature description to directly move to the corresponding menu and try out the feature If you want to read an e Manual entry on a specific screen menu feature press the KEYPAD button and select e Manual using Samsung Smart Control A Certain menu options cannot be used Loading Reference Pages Select Link from the side of a feature description page to access the corresponding reference page Updating the e Manual to the Latest Version You can update the e Manual in the same way as updating apps 1 Select the e Manual item in the SAMSUNG APPS screen 2 Press and hold the Enter button The Options menu appears 3 From the Options menu on the screen select Update apps A pop up window appears A Update apps is shown on the screen only when an update is required 4 Select e Manual in the pop up window and then select Update You can update the e Manual to the latest version Updating the Software Support gt Software Update Check your TV s software version and upgrade it if necessary If the TV is connected to the Internet TV is set to update software automatically If you don t want to update it automatically set Auto update Software Update gt Auto update to Off Updating Software over the Internet Support gt Software Update gt Update now Select Support gt Software Update gt Update now An online upgrade downloads and installs the upgrade software directly from the Inter
10. Support gt Self Diagnosis gt Reset This option restores all TV settings excluding the Internet to the factory defaults 1 Select Support gt Self Diagnosis gt Reset The Security PIN entry window appears on the screen 2 Enter the Security PIN and then select Yes All settings are then reset The TV turns off and on again automatically and then displays the Setup screen A For more information on Setup refer to the user manual that came with the TV Turning the TV into a Display Model for retail stores Support gt Use Mode Select Support gt Use Mode gt Store Demo This turns the TV into a display model for use in a retail environment amp Y For all other uses select Home Use A Store Demo should be used in retail environments only With Store Demo certain functions are disabled and the TV automatically resets itself after a certain amount of time Teletext Feature Availability depends on the specific area The index page of the Teletext service gives you information on how to use the Service For Teletext information to be displayed correctly channel reception must be stable Otherwise information may be missing or some pages may not be displayed You can change Teletext pages by select numeric using your remote control a Teletext on mix off Activates the Teletext mode for the current channel Press twice to overlap the Teletext mode with the current broadcasting screen Press it one more time to
11. Y Make sure that Voice Control System gt Voice Control gt Voice Control is enabled While Voice Control is activated the TV can turn on automatically due to an environmental input To use the TV s built in microphone say the Trigger Word within 4m from the TV To use the remote control s microphone Press the VOICE button on the Samsung Smart Control The microphone icon appears on the screen when Voice Control is enabled Say a command You can use Voice Control to operate the TV when you are watching the TV or other videos A Say the command from 10cm to 15cm away from the microphone on the Samsung Smart Control Voice commands may not be recognised properly if you speak too softly or loudly The optimal volume for voice commands is between 75 dB and 80dqdB Using the Voice Recognition Tutorial Support gt Voice Recognition Tutorial This lets you familiarise yourself with the basics of using Voice Control Run Voice Recognition Tutorial from the Support menu or run Voice Control and say Tutorial Using the Voice Sensitivity A Availability depends on the specific model and area System gt Voice Control gt Voice Sensitivity Set the sensitivity of the TV microphone Learning Voice Control Basics e Moving the focus Say Focus left Focus right Focus up or Focus down to move the focus However these commands can only be used in situations when the focus can be moved e Selecting an item Say Sele
12. e The number of windows that can be opened concurrently varies depending on the search conditions and the TV model The web browsing speed will vary depending on the network environment Playing embedded video automatically disables PIP Video playback may not commence after PIP is disabled In this case you will have to reload the page The web browser supports mp3 audio files only The web browser supports a specific file format for importing and exporting bookmarks Compatible Format Netscape bookmark file 1 The folder tree information is not included when importing and exporting bookmarks Exporting bookmarks to a USB device connected to the TV saves the bookmarks under a folder named Samsung SmartTV Bookmark If the Clock Set System gt Time gt Clock Set has not been set the browsing history will not be saved The browsing history is saved from latest to oldest with the oldest entries being overwritten first Depending on the types of video audio codecs supported it might not be possible to play certain video and audio files while playing Flash content Video sources from PC optimised streaming service providers may not play properly on our proprietary web browser Using the on screen QWERTY keyboard automatically disables PIP Except when entering a URL Photo Video and Music File Limitations e The TV supports MSC Mass Storage Class USB devices only MSC is a class designation for mass USB Drives Ty
13. 0000 3 Enter a new PIN and then enter it again to confirm it The PIN change is complete G if you forget your PIN you can reset it using the Samsung Smart Control With the TV turned on press the following buttons on the remote to reset the PIN to 0000 RETURN RETURN gt RETURN is the Volume Up button is the Volume Down button The amp button is on the left side of the remote Enabling Game Mode System gt General gt Game Mode Game Mode optimises the TV s settings for playing video games on a gaming console such as PlayStation or Xbox Requirements e Game Mode cannot be used for normal TV viewing e Connect the gaming console before enabling Game Mode Otherwise the picture quality may suffer e The screen may shake a little e Enabling Game Mode automatically sets the Picture Mode to Standard and the Sound Mode to Movie e To use a different external device first disconnect the game console and disable Game Mode Enjoying Rich Colours and Superior Picture Quality BD Wise System gt General gt BD Wise AND Connecting a Samsung DVD player Blu ray player or home theatre system that supports BD Wise enables the richest colours and best possible picture quality Enabling BD Wise automatically optimises the TV s resolution Y This feature is only available when the external device is connected via an HDMI cable Enabling Disabling Sound Feedback System gt
14. 1080p The sub screen supports digital channels analogue channels and AV only However analogue channels AV may not be supported depending on the country or model PIP is not supported in UHD source Changing the Picture Size and Position UHD 9000 series and SEK 2500U models only Choosing the Right Screen Size Picture gt Picture Size gt Picture Size Most TV programmes and videos are displayed in full screen but some programmes and videos are larger or smaller Change the screen size for such programmes and videos so that the picture fits the screen better Supported screen sizes vary depending on the input signal Refer to the Picture Sizes and Input Signals section for more information about supported screen sizes The Picture Size option is not available with images in the 3840 x 2160p resolution because the supported screen size is fixed 16 9 Set the picture to the 16 9 wide screen format Wide Zoom Magnifies the picture size more than 4 3 A magnified picture can be moved up and down Zoom Magnifies the 16 9 wide pictures vertically to fit the screen size A magnified picture can be moved up and down A Zoom is not available when Picture Size set to Wide Zoom 4 3 Sets the picture to basic 4 3 mode Do not leave the TV in 4 3 mode for an extended period The dark borders displayed on the left and right top and bottom of the screen may cause image retention This phenomenon can appear on
15. Certain files are not available depending on the model File Format avi mkv ast WMV mp4 MOV 3gp VrO mpg Mpeg ts tp Up MOV flv vob svi m2ts mts divx webm Container AV MKV ASF MP4 SGP MOV FLV VRO VOB PS TS SVAF WebM Frame Rate Bitrate Video Codecs Resolution feel Mbps 4096X2160 MAX 30 UHD 80 H 264 BP MP HP 3840X2160 FHD 30 MAX 60 FHD MAX 30 UHD 80 HEVC H 265 4096x2160 HD MAX 60 FHD 8 l UHD 80 Motion JPEG MAX 30 FHD 30 MVC 60 Divx 3 11 4 5 6 MPEG4 SP ASP Window Media Video FHD MAX 30 v9 VC1 HD MAX 60 MPEG2 1920x1080 MPEG1 30 Microsoft MPEG 4 v1 v2 v3 Window Media Video V7 WMV1 v8 WMV2 MAX 30 H 263 Sorrenson VP6 VP8 1920x1080 6 30 20 Audio Codec Dolby Digital LPCM ADPCM IMA MS AAC HE AAC WMA Dolby Digital Plus MPEG MP3 DTS Core LBR G 711 A Law u Law Vorbis Other Restrictions e Codecs may not function properly if there is a problem with the content data e Video content does not play or does not play correctly if there is an error in the content or container e Sound or video may not work if they have standard bit rates frame rates above the TV s compatibility ratings e If the Index Table is wrong the Seek Jump function does not work e When playing video over a network connection the video may not play smoothly because of data transmission speeds e Some USB di
16. Internet Access Points There are three ways to connect the TV to the Internet Refer to the diagrams and connect the LAN cable to the LAN connector on the back of the TV e External Modem e 1 IP Router External Modem e Wall mounted LAN Outlet Connecting to a Wired Internet Network Automatically Network gt Network Settings Automatically connect to an available network 1 Set the Network type to Wired and then select Connect 2 The TV attempts to connect to an available network Once successful you will see a confirmation message Select OK If the attempt fails try again or connect manually Connecting to a Wired Internet Network Manually Network gt Network Settings With networks that require a static IP address you will need to enter the IP address subnet mask gateway and DNS values manually to connect to the network To get these values contact your Internet Service Provider ISP Refer to the Dynamic versus Static IP Addresses section for more information on dynamic IP and static IP addresses 1 Set the Network type to Wired and then select Connect Select your network type 2 Select Stop when the TV attempts to connect to the network Once the network connection has been interrupted select IP Settings n Connection verification cancelled Oo Wired network connection test stopped 3 In the IP Settings screen set the IP setting to Enter manually enter the IP
17. LED and PDP TVs Screen burn this phenomenon can appear on PDP TVs This is not covered by the warranty Screen Fit Displays the full image without any cutoff Smart View 1 Reduces a 16 9 picture by 50 Smart View 2 Reduces a 16 9 picture by 25 Adjusting the Screen Position Picture gt Picture Size gt Zoom Position Adjusts the screen position This option is only available with Picture Size set to Wide Zoom Zoom or Screen Fit When the TV is tuned to a digital channel the screen position cannot be adjusted if the Picture Size is set to Screen Fit The Picture Size option is not available with images in the 3840 x 2160p resolution because the supported screen size is fixed To adjust the screen s position select Picture gt Picture Size gt Zoom Position A pop up window appears Select Zoom or Position again from the pop up window Adjust the screen Once done select Zoom or Position and then Close Select Reset to reset the screen position Changing the Picture Size and Position UHD S9W models Choosing the Right Screen Size Picture gt Picture Size gt 21 9 Wide Mode Set the picture to the 21 9 screen When the signal is set to general 16 9 the screen may be distorted in 21 9 Wide Mode Supported screen sizes vary depending on the input signal Refer to the Picture Sizes and Input Signals section for more information about supported screen sizes 21 9 You can set the
18. MOVIES amp TV SHOWS You can directly purchase and view a movie or TV programme through the app provided by Smart Hub without connecting an external video source such as a DVD or Blu ray player MULTIMEDIA You can play back photo video and music files from an external storage device or watch recorded videos Using the Smart Hub Tutorial Support gt Smart Hub Tutorial From the Support menu select Smart Hub Tutorial This will familiarize yourself with the basics of Smart Hub and panels Resetting Smart Hub Smart Hub gt Reset Smart Hub Reset all saved information relating to Samsung accounts and linked service accounts as well as Smart Hub service agreements and applications Using Smart Hub with Samsung Account Samsung Account E Create Account A Actual menu screen may differ depending on the TV model Creating a Samsung Account Smart Hub gt Samsung Account Some Smart Hub services are paid services To purchase such a service the service provider account or Samsung Apps TV account Samsung account is required You can create a Samsung Account using your email address A To create a Samsung Account you must agree to the Samsung Account end user agreement and privacy policy Otherwise you cannot create a Samsung Account You can view the entire content of the agreement by navigating to Smart Hub gt Samsung Account gt Terms and Conditions Privacy Policy A Alternatively you can create a S
19. Make sure that the mobile device s display stays active during the process If the display turns off NFC communications will be disconnected Smart View 2 0 automatically installs and then launches on the mobile device A If your mobile device did not install Smart View 2 0 visit Google Play and install the app Important Information NFC comes only with Android v4 12 Jellybean or later NFC is enabled only on Android 4 12 Jellybean or higher mobile devices The NFC tag is also required For more information refer to the mobile device s manual To enable NFC on mobile devices using operating systems earlier than Android 4 12 Jellybean download the Samsung NFC Connection app from Google Play and install it on the device The NFC tag is also required The connection may fail if the mobile device is not properly aligned with the NFC logo If the Empty tag error appears on the mobile device try again Bring the mobile device close to the Samsung Smart Control and position it so that its NFC antenna faces the NFC logo on the Samsung Smart Control The NFC antenna s position depends on the device model Locate the NFC antenna before proceeding A thick cellular phone case may interrupt the connection between the two devices The NFC logo is a trademark or registered trademark of NFC Forum Inc in the United States and in other countries Controlling External Devices with the TV Remote Universal Remote Setup System gt
20. Smart Control you can use the external device without connecting an IR extender cable However if you want to use an external device using Motion Control or Voice Control be sure to connect an IR extender cable SAMSUNG Controlling External Devices with the TV Remote External Device Registration 1 Turn on the external device to set up the universal remote function for and bring up the Source screen 2 Select j j Universal remote setup from the top of the screen This initiates the universal remote setup process 3 Follow the on screen instructions and register the external device Using the TV Remote Registering an external device to the TV remote also registers the connector through which the device is connected Accordingly simply selecting the external device using the SOURCE button makes it possible to control the device using the TV s remote Universal Remote Features 1 2 Press SOURCE to go to the Source screeen Select Universal remote setup from the top of the screen This initiates the universal remote setup process Select an external registered device on the Universal remote setup screen The following options are available Use with Home Cinema Listen to the audio from the external device through the connected home theater This is available only on the set top box or Blu ray player Use with Set Top Box Listen to the audio from the set top box through the home theater that is connecte
21. TV camera within 3 seconds The recognition may be terminated if the index finger does not fully spread out or is moved too fast Using Motion Control Tutorial Support gt Motion Control Tutorial This lets you familiarize yourself with the basics of using Motion Control From the Support menu run Motion Control Tutorial A If Motion Control is activated a pop up window appears and guides you through basic use of Motion Control Learning Motion Control Basics The following basic motion control commands are available e Moving the pointer Moving your hand moves the pointer accordingly e Selecting an item Fold and then spread your index finger as if clicking on a mouse You can select a TV menu or run a function Keeping your index finger folded is like holding down the remote control button e Returning to the previous menu Make a circle with your hand tn the counterclockwise direction to return to the previous menu A A small circle may not be recognised by the TV e Moving to the Smart Hub panel Move your hand from left to right or from right to left as you would turn a book page You can directly move from Smart Hub to another panel screen Example SAMSUNG APPS panel MOVIES amp TV SHOWS panel e Displaying Smart Hub s context menu Fold your index finger for 1 second and then spread it out This displays the selected item s context menu A The screen s option menu differs depending on the selec
22. Universal Remote Setup The universal remote control feature lets you control cable boxes Blu ray players home theatres and other external devices connected to the TV using the TV s remote control In order to use the TV s remote control as a universal remote you must first connect the IR extender cable included A You can also use the Anynet HDMI CEC function to operate some external Samsung devices with your TV s remote control without any additional setup A Certain external devices connected to the TV may not support the universal remote feature Setting Up the Universal Remote Control To use the TV remote as a universal remote connect the IR extender cable included to the One Connect and then position it within 10cm of the external device s remote control receiver The colour and design of the IR extender cable may vary depending on the model When you connect the cable you have to match the cable s colour and socket s colour Connect the IR extender cable to the One Connect s IR output connector as shown in the diagram and then the transmitter end within 10cm of the external device s receiver pointing in the direction of the remote receiver However there must be no obstacles between the IR extender cable and the external device The presence of obstacles interferes with the transmission of the remote control signal A When you use an external device registered with the Universal Remote Control on the Samsung
23. a Samsung Bluetooth speakers certain types of content may produce video to audio synching Issues Pair the Samsung audio device using the TV s Bluetooth function Refer to the Samsung audio device s operating manual for more information on pairing e Samsung Audio Device List Displays a list of paired Samsung audio devices Select a device to display its menu options You can activate deactivate the audio device or remove it from the list e Add New Device Enables disables SoundShare The connection signals from new devices are ignored if Add New Device is set to Off A When listening to TV audio through a Samsung audio device certain types of content may produce video to audio synching issues Listening to TV Sound through Samsung Multiroom Link compatible Speakers Sound gt Speaker Settings gt TV Speaker gt Multiroom Link A Availability depends on the specific model and area Configure this product for connection to a Samsung Multiroom Link compatible speaker and enjoy rich sound Touse this feature at least one Samsung Multiroom Link compatible speaker must be connected A Sound quality may be affected by the condition of the wireless network A Network connection status can be negatively influenced and even can be lost if the network environment getting worse by time A Activating Screen Mirroring disables Multiroom Link For further details refer to the Multiroom Link manual from the web site www samsung com gt
24. and Nuance Privacy Notice Requirements for Using Voice Motion or Face Recognition Requirements for Using Voice Recognition On the SEK 2500U models Voice Control and the Turn TV On voice command should be used within 4m of the TV A Availability depends on the specific model and area On the SEK 2500U models perform the Voice Recognition Environment Test prior to using Voice Control to test the level and clarity of your voice and the ambient sound level of the surrounding area Ambient noise can cause Voice Controls to malfunction Suitable Ambient Noise Level Less than 40 dB 40 dB is the noise level inside a library or on a residential street during the day Visit the Samsung website for a list of standard voice commands The voice recognition rate varies depending on the volume tone pronunciation and ambient sound environment TV sound and ambient noise Requirements for Using Motion Recognition Before using motion recognition make sure the TV s camera has been turned on UHD 9000 and SEK 2500U models only Be sure to use Motion Control within recommended distances UHD S9 model between 1 5m and 3 5m UHD 9000 and SEK 2500U models between 1 5m and 4m The actual recognition range may vary depending on the camera angle and other factors You must be located within a range of camera lens because Motion Control relies on the TV s built in or external camera Adjust the camera s angle using the wheel on the b
25. and more in real time while watching TV A To use this feature make sure that an app supporting the Auto Ticker function is installed on the TV 1 Navigate to Smart Hub gt Apps Settings and select Auto Ticker A list of installed apps that support Ticker Autorun appears 2 From the list select apps you wish to run automatically when the TV is turned on Setting Push Notification Push notification function enables apps installed on the TV to send alerts and messages to the user 1 Navigate to Smart Hub gt Apps Settings gt Push Notification Settings and set the Push Notification to On 2 Set the Push Notification setting of apps you wish to receive push notifications from to On Push notification function of the selected apps is activated G The Push Notification app list only shows installed apps that support Push Notification Settings Using an App while Watching TV If an app linked to a channel is installed on the TV you can view programme information and use related services offered by the app while watching TV Navigate to Smart Hub gt Apps Settings and set Channel Bound Apps to On A This feature is only available with apps supporting Channel Bound Apps installed on the TV Using MOVIES amp TV SHOWS Panel Favourites Featured Movies TV Shows Trending Actual menu screen may differ depending on the TV model This service or some of functions of it may be not available in some countries or region Use this fe
26. and the newest Samsung apps To view the entire app list select Categories You can view all Samsung Apps by category Select an app from the list Detailed information about your selection appears on the screen Select Download on the detailed information screen to install the selected app on the TV A When an app is being installed a progress bar appears underneath the app icon When the installation is complete the Download button turns to Open A You can view installed apps on the SAMSUNG APPS screen Launching an App Select an app on the SAMSUNG APPS screen to launch it The icons indicate the following e The app supports motion control e U The app supports voice control e t The app is installed on a USB device e The app supports a pointer that can move by the Samsung Smart Control Default Apps e Manual The embedded e Manual contains information Using Web Browser Web Browser is an Internet browsing app Using Web Browser you can surf the Internet on the TV in the same manner as you would using a PC even while watching a TV programme on PIP amp i Y Use a keyboard and mouse for a more convenient web browsing experience G The browsing screen may differ from that on a PC Browsing Methods Web Browser provides two browsing methods Pointer Browsing and ea Link Browsing Pointer Browsing enables you to move the pointer for selection while Link Browsing allows using the direct
27. applies to the 21 9 display ratio or Normal only UHD S9W HDMI e 3D Mode fj L R H T B J 1280 x 720p 50 60 1920 x 1080i 50 60 1920 x 1080p 24 25 30 50 60 3840 x 2160p 24 25 30 50 60 Component 1280 x 720p 59 94 60 1920 x 1080i 59 94 60 1920 x 1080p 23 98 24 29 97 30 59 94 60 Digital Channel 1280 x 720p 59 94 60 1920 x 1080i 59 94 60 Videos Photos Refer to the Photo Video and Music File Limitations section Computer via HDMI Cable The optimal resolution for computers connected to the TV via an HDMI cable is 1920 x 1080 If you select another resolution the TV may not display 3D images correctly and may not be able to display the computer video in full screen Supported Resolutions for UHD When connecting via UHD HDMI Connector except for the MHL to HDMI Connector lf HOMI UHD Color is set to Off e Resolution 3840 x 2160p 4096 x 2160p A The HDMI connector with HDMI UHD Color set to Off supports up to UHD 50P 60P 4 2 0 while the HDMI connector with HDMI UHD Color set to On supports up to UHD 50P 60P 4 4 4 and 4 2 2 if HDMI UHD Color is set to On e Resolution 3840 x 2160p 4096 x 2160p A The HDMI connector with HDMI UHD Color set to Off supports up to UHD 50P 60P 4 2 0 while the HDMI connector with HDMI UHD Color set to On supports up to UHD 50P 60P 4 4 4 and 4 2 2 MHL to HDMI Connector e Resolution
28. available headphones A If the scan fails to locate your headphones try placing the headphones closer to the TV and then select Refresh This will scan for the headphones again Select your headphones from the list of scanned headphones and then select Pair and connect This pairs the headphones to the TV Selecting the Audio Source Screen It s possible to listen to audio from one screen through the speakers and audio from a different screen through the Bluetooth headphones 1 Press the Samsung Smart Control s M SCREEN button while Multi Link Screen is running The Options menu appears Select Settings from the Options Select Speaker Settings from the Settings menu Select a screen for TV Speaker and another for Bluetooth Headphone The same screen cannot be selected for both TV Speaker and Bluetooth Headphone A Auto is only supported by the TV speaker Bluetooth headphones are not supported Smart Hub Smart Hub gt Open Smart Hub With Smart Hub you can surf the web download apps and stay in touch with family and friends through social networking services In addition you can use photo video and music files stored on external storage devices A Some Smart Hub services are paid services To purchase such a service the service provider account or Samsung Apps TV account Samsung account is required A Make sure the TV is connected to the Internet The TV must be connected to the Internet in ord
29. code to quarantine or allow 2 Select Block or Allow This moves the selected malicious code to the Isolated List or Allowed List The Isolated List displays all blocked malicious code You can also relocate codes from this list to the Allowed List A The Allowed List displays all allowed malicious code You can also relocate codes from this list to the Isolated List Automatically Scanning when the TV is Powered On System gt Smart Security gt Settings gt Auto Scan Navigate to System gt Smart Security gt Settings and then set Auto Scan to On This automatically scans the TV and connected storage media when the TV is powered on Automatically Adding malicious code to the Blocked List System gt Smart Security gt Settings gt Move to Isolated List automatically Navigate to System gt Smart Security gt Settings and set Move to Isolated List automatically to On Malicious code found during the scanning process is automatically added to the Blocked List Using Other Functions Enabling the High Contrast System gt Accessibility gt High Contrast Navigate to System gt Accessibility and set the High Contrast option to On This option changes major service screens to white text on black background or change the transparent TV menus to opaque so that text can be more easily read A Press and hold the button on the Samsung Smart Control to turn on or off High Contrast Adjusting the Menu Transparency Syst
30. depends on the specific model and area 1 Select the New 2 Set the Programme Colour System Sound System Channel and Search 3 Select the Store When scanning has finished a channel is updated in the channel list Channel mode e P programme mode When tuning is complete the broadcasting stations in your area have been assigned to position numbers from PO to P99 You can select a channel by entering the position number in this mode e C aerial channel mode S cable channel mode These two modes allow you to select a channel by entering the assigned number for each aerial broadcasting station or cable channel Fine Tuning the Screen Broadcasting gt Channel Settings gt Fine Tune A Available for analogue broadcasts only Analogue pictures can become shaky and full of noise If this happens you can fine tune the signal and or reduce noise to clear up the picture 1 Select Channel Settings gt Fine Tune An adjustment bar appears on the screen 2 Make adjustments using the Samsung Smart Control until the picture clears up and then select Save or Close Select Reset to reset the Fine Tune operation Changing the Picture Mode and Adjusting the Picture Quality Choosing the Right Picture Mode for the Viewing Environment Picture gt Picture Mode The following picture modes utilize different contrast and brightness settings to provide the best viewing experience for the environment A When a PC is connected to th
31. exit teletext Store Stores the Teletext pages Size Displays the teletext on the upper half of the screen in double size To move the text to the lower half of the screen press it again For normal display press it once again Hold Holds the display at the current page in the case that there are several secondary pages that follow automatically To undo press it again Colour buttons red green yellow blue If the FASTEXT system is used by the broadcasting company the different topics on a Teletext page are colour coded and can be selected by coloured buttons Press the colour corresponding to the topic of your choice A new colour coded page appears Items can be selected in the same way To display the previous or next page select corresponding coloured button Mode Selects the Teletext mode LIST FLOF If pressed during LIST mode switches the mode to List save mode In List save mode you can save a Teletext page into a list using the store button Sub page Displays the available sub page Page up Displays the next Teletext page Page down Displays the previous Teletext page Index Displays the index contents page at any time while you are viewing Teletext Reveal Displays the hidden text answers to quiz games for example To display the normal screen press it again Cancel Shrinks the Teletext display to overlap with the current broadcast Typical Teletext page Part Contents Select
32. information on storage devices supported by this feature refer to Storage Information View detailed information about the current photo Buttons and Functions Available while Watching Video Press enter to access the following buttons Pressing RETURN hides the playback buttons Pause Play Pause or play the video When the video is paused you can use the following functions However audio will not be heard while the video is paused Step Press 1 to scan the paused video one frame at a time Slow Motion Select the button to play the video at reduced speed 1 8 1 4 1 2 Rewind Fast Forward Rewind or Fast Forward the video Repeatedly select the button to make the rewind fast forward speed faster by up to 3 times To restore normal playback speed select gt Previous Next Select i lt lt twice to play the previous video Selecting i44 once reloads the current video from the beginning To play the next video select the button e Settings Function Select Scene Subtitles Repeat Rotate Picture Size Picture Mode Sound Mode Select Speakers Audio language Information Description Thumbnails Select a scene and play the video from the scene Thumbnails is not available when 1 the thumbnail of the video is not extracted yet 2 the video contains audio only or 3 the video play time is shorter than 60 seconds Chapter Titles Select and play another video in the sam
33. line on the edge of the screen The picture is black and white When changing channels the picture freezes or is distorted or delayed Try this Store displays are all tuned to digital HD high definition channels If you have an analogue cable set top box upgrade to a digital set top box Use HDMI or Component cables to deliver HD high definition picture quality Many HD channels are upscaled from SD Standard Definition content Look for a channel that is broadcasting true HD content e Cable Satellite Subscribers Try HD channels from the channel lineup e fTerrestrial Cable Aerial Connection Try HD channels after running the Auto Tuning function Adjust the cable satellite box s video output resolution to 1080i or 720p The compression of video content may cause picture distortions especially in fast moving pictures from sports programmes and action movies A weak or bad quality signal can cause picture distortions This is not an issue with the TV Mobile phones used close to the TV within 1 m may cause noise in analogue and digital channels If you re using a Component connection make sure that the Component cables are connected to the correct jacks Incorrect or loose connections may cause colour problems or a blank screen Go to the Picture menu and then adjust the Picture Mode Brightness Sharpness and Colour settings See if Energy Saving System gt Eco Sensor gt Energy Saving has been enab
34. mobile device and vice versa Allow the connection This completes the connection process Connecting via Smart View 2 0 By installing and running the Smart View 2 0 app on the mobile device you can view the device screen on the TV or play the device s multimedia content videos photos and music on the TV However Smart View 2 0 does not work when this function is in use x When you are playing UHD level video saved on a USB device When viewing the digital channel with UHD level resolution Go to Google Play and search for and install Smart View 2 0 on your mobile device Smart View 2 0 is a cross platform multi screen app that enables you to load the TV screen on a mobile device share multimedia contents between two devices and control the TV remotely For more information refer to the Smart View 2 0 manual Connecting via Samsung Link Samsung Link enables you to view play photo video and music files from a Samsung Link enabled mobile device with ease Also use Samsung Link to play and view the content of a mobile device that has been registered to Samsung Link under your Samsung account even if the mobile device and the TV are not connected to the same router or AP 7 Run the Samsung Link app on the mobile device and then sign in with your Samsung account A To use Samsung Link you have to sign in with a Samsung account If you don t have a Samsung account create one first 2 Quickly access and play photo video
35. on the remote control to scroll the screen To move to a different article press the touchpad to the lt or gt or press the 4 or gt button on the remote control Weather Weather information is provided for major cities of the user s country Select a weather related item on the screen The selected item will be displayed in details Using SAMSUNG APPS Panel lt SA WebBrowser e Manual Most Popular What s New Categories Actual menu screen may differ depending on the TV model This service or some of functions of it may be not available in some countries or region Smart Hub offers a variety of free news sports weather and gaming content you can install directly on your TV the same way as you would on a smartphone or tablet Before you use SAMSUNG APPS make sure the TV is connected to the Internet Your TV must be connected to the Internet in order to use SAMSUNG APPS Launching Smart Hub for the first time installs the default apps automatically The default apps may differ depending on the region Using Pop Up Menu Functions Move the focus to an app and press and hold the Enter button You can use the following functions e Move Relocates the selected app e Delete Removes the selected app e Delete Multiple Removes multiple apps at once e View details Move to the detailed information of the selected app e Change view You can change view mode sort by Custom view or Most Played e Lock Unlock You can lock
36. or unlock a selected app from the screen e Update apps You can update the selected app Installing an App Y x When the TV s internal memory is insufficient you can install an app on a USB device Only when the USB device is connected are the app icons installed on the USB viewable on the SAMSUNG APPS screen You can use an app installed on a USB device only when the USB device is connected to the TV If the USB device is disconnected while the app is running the app is terminated The app installed on the USB device is not available on a different TV or a PC Quick Installation On the SAMSUNG APPS screen select Most Popular What s New or Categories A The Most Popular and What s New show the most popular and newest Samsung Apps To view the entire app list select Categories You can view all Samsung Apps classified by genre Move the focus to an app and press and hold the Enter button A pop up menu appears On the pop up menu on the screen select Download A While an app is being installed the progress bar appears at the bottom of the app icon so that you can easily figure out the installation progress The selected app is installed on the TV A You can view installed apps on the SAMSUNG APPS screen Installing an App from the Detailed App Information Screen 1 On the SAMSUNG APPS screen select Most Popular What s New or Categories The Most Popular and What s New show the most popular
37. other accounts window appears on the screen 3 Enter the current ID and password of the app to log in When the login is complete the app account is linked to the Samsung Account Disconnecting a Linked Account 1 Navigate to Smart Hub gt Samsung Account select Link Service Accounts Select an app to unlink 2 Aconfirmation dialog box appears Select Yes to unlink the app Changing and Adding Information to Samsung Account Smart Hub gt Samsung Account Using the Samsung Account menu you can manage your Samsung Account amp Tochange the account information you must be logged into your Samsung Account 1 Navigate to Smart Hub gt Samsung Account and select Edit profile 2 Enter the password and then select Done The edit profile screen appears The profile editing screen provides the following features e Changing Profile Image If you select Edit Profile Picture on the login screen you can change the profile image e Registering Your Face to Samsung Account If you select Register face on the login screen you can register your face to your Samsung Account The registered face is used by the Sign in Method e Choosing a Samsung Account Login Method for TV Select Sign in Method on the login screen and choose a login method You can determine how to log into the TV with the saved Samsung Account e Setting Auto Login Check the Sign me in automatically option if you wish to log into Smart Hub automatically e Entering Bas
38. players home theatres and other external devices using a single remote control Inserting Batteries into Samsung Smart Control To use Samsung Smart Control first refer to the figure below and insert batteries into the unit 7 Gently pull on the battery cover s notch and then remove the cover completely once it comes loose 2 Insert 2 AA alkaline batteries making sure to align the positive and negative polarities correctly Place the battery cover on the remote control and insert the top part of the cover into the remote control 4 Press the catches on both sides of the battery cover in the order shown so that the cover is completely attached to the remote control When you see this alarm icon on the screen Following alarm icon indicates Samsung Smart Control s batteries are low If the alarm icon pops up replace the batteries Samsung recommends using alkaline batteries for a longer operating life lt Low Battery Alarm Icon gt Pairing Samsung Smart Control To control the TV with Samsung Smart Control you need to pair Samsung Smart Control to the TV via Bluetooth Pair Samsung Smart Control to the TV Samsung Smart Control can only be paired to a single TV Point Samsung Smart Control at the remote control sensor of the TV and press the TV button to turn the TV on Remote control receiver s location may vary depending on the model Reconnecting Samsung Smart Control If the Samsung Smart Control stops oper
39. to the product These chemicals may cause the product s exterior to be discolored or cracked or labels or instructions to be removed Use only a soft cloth such as superfine fibers or cotton flannels for cleaning the product as the surface or the lenses easily crack Because the product can be easily scratched with foreign substances make sure to dust off the cloth before using Do not disassemble or attempt to repair or modify your 3D active glasses by yourself Be careful not to let the temple ends of the 3D active glasses harm your eye Do not sleep with the 3D glasses on You can break the arms Use your hands to put on or remove the 3D glasses Use only the specified standard batteries When replacing the battery insert the battery so that its polarity is correct Failing to do so may damage the battery or result in fire personal injury or environmental damage caused by liquid leaking from the battery applicable to the SSG 5100 only Keep the used battery out of the reach of children so that they do not accidently swallow the battery If your child has swallowed the battery consult your doctor immediately applicable to the SSG 5100 only Swallowing the cylindrical button type battery can cause serious damage to your internal organs If this happens contact a doctor immediately Supported Resolutions for each 3D Mode A These specifications apply to the 16 9 display ratio only UHD 9000 SEK 2500U A 21 9 Wide Mode
40. when certain functions are operational Channel Search Smart Hub set up etc If you have disconnected and then reconnected the HDMI cable scan for devices again or turn your TV off and on HDMI UHD Color is specific to a UHD source and does not operate properly for any other source In this case navigate Picture gt Picture Options gt HDMI UHD Color menu and then set the HDMI UHD Color enabled HDMI connector to Off Check if the Anynet device is properly connected to the TV and then navigate to the System menu to see if Anynet HDMI CEC is set to On Once verified select TOOLS button A list appears Select Anynet HDMI CEC from the list and then a device Select View TV from the Anynet menu Select a non Anynet device from the Source list You cannot use the remote control when you are configuring Anynet or switching to a viewing mode Use the remote control after the TV has completed the Anynet configuration or has switched to a viewing mode You cannot use the play function when Setup is in progress Check whether the device supports Anynett Check whether the HDMI cable is properly connected Go to System and see if Anynet HDMI CEC has been set to On Scan for Anynet devices again Anynet devices must be connected to the TV using an HDMI cable Make sure the device is connected to your TV with an HDMI cable Some HDMI cables may not support Anynett If the connection is terminated because there has bee
41. 148 Using the Timers Using the Screen Burn Protection and Energy Saving Features 150 Preventing Screen Burn 150 Using Energy Saving Features Using Anynet HDMI CEC 151 Setting Up Anynet HDMI CEC 152 Using Anynet HDMI CEC Using the e Manual 153 Launching the e Manual 153 Additional e Manual Features 154 Updating the e Manual to the Latest Version Updating the Software 155 Updating Software over the Internet 155 Updating Software using a USB connection 156 Enabling Automatic Software Updates Protecting the TV from Hacking and malicious code 156 Checking the TV and Connected Storage Media 157 Automatically Scanning when the TV is Powered On 157 Automatically Adding malicious code to the Blocked List Using Other Functions 158 Enabling the High Contrast 158 Adjusting the Menu Transparency 159 Expanding the Smart Hub s Focus Area 159 Changing the Menu Language 159 Checking Notifications 159 Setting Up a Password 160 Enabling Game Mode 160 Enjoying Rich Colours and Superior Picture Quality BD Wise 161 Enabling Disabling Sound Feedback 161 Locking Unlocking the Panel Keys 161 Showing Hiding the Samsung Logo while Booting 161 Enabling the TV to Boot Faster 161 Enabling Disabling the Front Indicators 162 UHD Evolution Kit Backup 163 Registering the TV as a DivX Certified Device Watching Paid DivX Movies 164 Restoring the TV to the Factory Settings 164 Turning the TV into a Display Model for reta
42. 2 From the selected Favourites list select the channels you want to rearrange Select Change order from the bottom of the screen and then rearrange the selected channels Press enter to finish Renaming a Favourites List Rename an existing favourites channels list 1 Select Change Fav at the bottom of the screen and then change the Favourites list to the Favourites list you want to use Select Options A list appears Select Rename Favourites from the list A pop up window appears Rename the list in the pop up window The new name can be up to 20 characters long Copying a Favourites List to a Different Favourites List Copy channels from one favourites channels list to another 1 Select Change Fav and then change the Favourites list on the side of the screen to the Favourites list you want to use From the Favourites list displayed on the side of the screen select all the channels you want to COPY Select Options A list appears Select Copy to Favourites from the list A pop up window appears From the pop up window that appears on the screen select the Favourites lists you want to copy the selected channels to This copies the selected channels to the selected Favourites lists Copy to Favourites is only available when there are channels in the Favourites list Adding Realism to Sports System gt Soccer Mode A Whether Soccer Mode or Sports Mode is displayed depends on the area Soccer Mode enables o
43. 3D content A 3D Mode is automatically configured for most 3D content The following 3D Mode is available However mode availability may vary depending on the 3D content s format The supported resolutions vary for each mode Refer to the Supported Resolutions for each 3D Mode section for more information Off Deactivates 3D viewing LE Normal Converts normal images to 3D images A Some formats do not support this mode BE L R Splits a single image into left and right overlapping images to create the 3D effect H T B Splits a single image into top and bottom overlapping images to create the 3D effect Adjusting the 3D Effect Picture gt 3D Configure the viewpoint depth and other 3D settings for a custom viewing experience Adjusting the 3D perspective Select Picture gt 3D gt 3D Perspective Use the adjustment bar shown on the screen to adjust the perspective Adjusting the 3D Depth Select Picture gt 3D gt Depth Use the adjustment bar shown on the screen to adjust the depth This option cannot be used if 3D mode is set to aa L R or r T B Reversing the Left Right 3D Images Select Picture gt 3D gt L R Change This option is used to reverse the left and right images Displaying 3D Content in 2D Select Picture gt 3D gt 3D 2D This option is used to enable 2D viewing of 3D content A Normal or Off Automatically Turning on 3D if 3d Content is Detected
44. 4Hz 54 000 24 000 297 000 4096x2160 25Hz 56 250 25 000 297 000 4096x2160 30Hz 67 500 30 000 297 000 4096x2160 50Hz 112 500 50 000 594 000 a a 4096x2160 60Hz 135 000 60 000 594 000 A 2560 x 1080 resolution is only supported on the UHD SOW model HDMI 3840x2160 67 500 30 000 297 000 3840x2160 56 250 25 000 297 000 PF 3840x2160 54 000 24 000 297 000 4096x2160 54 000 24 000 297 000 t Licence DIVX HD DivX Certified to play DivX video up to HD 1080p including premium content ABOUT DIVX VIDEO DivX is a digital video format created by DivX LLC a subsidiary of Rovi Corporation This is an official DivX Certified device that has passed rigorous testing to verify that it plays DivX video Visit divx com for more information and software tools to convert your files into DivX videos ABOUT DIVX VIDEO ON DEMAND This DivX Certified device must be registered in order to play purchased DivX Video on Demand VOD movies To obtain your registration code locate the DivX VOD section in your device setup menu Go to vod divx com for more information on how to complete your registration DivX DivX Certified and associated logos are trademarks of Rovi Corporation or its subsidiaries and are used under license Covered by one or more of the following U S patents 7 295 673 7 460 668 7 515 710 7 519 274 dts Premium Sound 5 1 Manufactured under a license from U S Patent No s 5 956 674 5 974 3
45. 75 000 A 1024x768 75Hz 60 023 75 029 78 750 1152x864 75Hz 67 500 75 000 108 000 1280x720 60Hz 45 000 60 000 74 250 1280x800 60Hz 49 702 59 810 83 500 1280x1024 60Hz 63 981 60 020 108 000 1280x1024 75Hz 79 976 75 025 135 000 i oa 1366x768 60Hz 47 112 59 790 85 500 1440x900 60Hz 55 935 59 887 106 500 1600x900RB 60Hz 60 000 60 000 108 000 1680x1050 60Hz 65 290 59 954 146 250 a 1920x1080 60Hz 67 500 60 000 148 500 1920x1200 60Hz 74 556 59 885 193 250 sja Supported Resolutions for Video Signals CEA 861 Resolution HOTS vetica Clock Frequency Polarity l Display Format Frequency Frequency Horizontal DotsxLines KHz H2 MHz Vertical 720 1440 x480i 60Hz 15 734 59 940 27 000 720 1440 x576i 50Hz 15 625 50 000 27 000 Ea 720x480 60Hz 31 469 59 940 27 000 720x576 50Hz 31 250 50 000 27 000 q 1280x720 60Hz 45 000 60 000 74 250 1280x720 50Hz 37 500 50 000 74 250 1920x1080 60Hz 33 750 60 000 74 250 1920x1080 50Hz 28 125 50 000 74 250 1920x1080 60Hz 67 500 60 000 148 500 1920x1080 50Hz 56 250 50 000 148 500 F 1920x1080 30Hz 33 750 30 000 74 250 1920x1080 25Hz 28 125 25 000 74 250 1920x1080 24Hz 27 000 24 000 74 250 F 2560x1080 60Hz 66 000 60 000 198 000 3840x2160 24Hz 54 000 24 000 297 000 3840x2160 25Hz 56 250 25 000 297 000 ay 3840x2160 30Hz 67 500 30 000 297 000 3840x2160 50Hz 112 500 50 000 594 000 3840x2160 60Hz 135 000 60 000 594 000 a ia 4096x2160 2
46. 80 5 978 762 6 487 535 6 226 616 7 212 872 7 003 467 7 272 567 7 668 723 7 392 195 7 930 184 7 333 929 and 7 548 853 DTS the Symbol and DTS and the Symbol together are registered trademarks amp DTS Premium Sound 5 1 is a trademark of DTS Inc 2012 DTS Inc All Rights Reserved DOLBY DIGITAL PLUS Manufactured under license from Dolby Laboratories Dolby and the double D symbol are trademarks of Dolby Laboratories HOM The terms HDMI and HDMI High Definition Multimedia Interface and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries Open Source Licence Notice Open Source used in this product can be found on the following webpage http opensource samsung com Open Source Licence Notice is written only English Deed wilh THA EHIE MHL Glossary 480i 480p 720p 1080i 1080p Generally refers to the number of effective scanning lines that determines the screen s resolution There are two scanning methods interlaced and progressive Scanning Sequential projection of pixels to form images The higher the number of pixels the clearer and more vivid the images Progressive A sequential scanning method that scans every line one after another Interlaced A staggered scanning method that scans every other line until the end of the screen and then fills in the remaining lines Example If the number of horizontal scan lines i
47. Address Subnet Mask Gateway and DNS Server values and then select OK e Use one of the following methods to enter the numerical values Set the numbers using the a and w buttons Press KEYPAD button and enter the numbers directly IP Address 0 0 0 0 Subnet Mask 0 0 0 0 Gateway 0 0 0 0 DARE iae Enter manually DNS Server 0 0 0 0 0 4 Cancel 4 The TV attempts to connect to the network again using the specified settings A confirmation message appears once a connection is established Select OK A The network connection speed may differ depending on the DNS server settings A For details on the DNS server settings contact your Internet service provider ISP Establishing a Wireless Internet Connection Connecting the TV to the Internet gives you access to online services and SMART features and lets you update the TV s software quickly and easily through the Internet Va Connecting to a Wireless Internet Network Automatically Network gt Network Settings Connect the TV to the Internet via a wireless router Make sure you have the wireless router s SSID name and security key settings before attempting to connect The security key can be found on the wireless router s configuration screen 1 On the Network Settings screen set Network type to Wireless The TV automatically displays a list of available wireless networks 2 Select a network SSID If the network you want doesn t appear i
48. B Device SugarSync Dropbox SkyDrive USB Device Mobile Device USB Device Supported External Subtitles A Certain files depending on how they were encoded may not play on the TV A Certain files are not available depending on the model MPEG 4 Timed text fea seesmense me ments me pom mm Supported Internal Subtitles A Certain files depending on how they were encoded may not play on the TV A Certain files are not available depending on the model AVI C anmenn ema a wem am Supported Image Formats and Resolutions A Certain files depending on how they were encoded may not play on the TV A Certain files are not available depending on the model 15360x8640 Supported Music Formats and Codecs A Certain files depending on how they were encoded may not play on the TV A Certain files are not available depending on the model mp3 MPEG MPEG1 Audio Layer 3 _ ze o FLAC FLAC Supports up to 2 channels Supports up to 2 channels to 2 channels Supports up to 10 Pro 5 1 channels wma WMA WMA WMA lossless audio is not supported Supports up to the M2 profile wa way way Supports type 0 and type 1 midi midi Seek not supported Available only on USB storage devices Supported Video Codecs Certain files depending on how they were encoded may not play on the TV
49. Basics x Moving the focus Say Focus left Focus right Focus up or Focus down to move the focus However these commands can only be used in situations when the focus can be moved Selecting an item Say Select to confirm the selection All Voice Commands Say Help to display the complete list of voice commands organized by category Deactivating Voice Control Press VOICE button This terminates Voice Control The TV recognizes predefined voice commands only and the voice commands may differ from the manual depending on the version Changing Voice Control Language System gt Voice Control gt Language Navigate to System gt Voice Control gt Language and select a preferred language from the list Now you can use Voice Control in the specified language Interactive Voice Control is not available in some languages If this is the case choose a different language Turning On the TV Using Voice Control To turn on the TV using a voice command say the trigger word Turn On Example Hi TV Turn On To turn on the TV using Voice Control make sure Voice Control is activated Controlling the TV with Your Voice Voice Control SEK 2500U model System gt Voice Control You can access and select certain menu options and functions using voice commands For more effective voice recognition speak slowly and clearly in the language specified in the System gt Voice Control gt Langua
50. General gt Sound Feedback Sound Feedback provides audio cues as you navigate through menus and select menu options Locking Unlocking the Panel Keys System gt General gt Panel Lock Use to lock and unlock the TV s panel buttons Showing Hiding the Samsung Logo while Booting System gt General gt Boot Logo Use to enable or disable the Samsung logo display that appears when the TV starts up Enabling the TV to Boot Faster System gt General gt Samsung Instant On A Availability depends on the specific model and area Enable or disable the functionality that enables your TV to turn on quickly Enabling Disabling the Front Indicators System gt General gt Light Effect Use to turn the indicators on the front of the TV on off Turning the Light Effect off reduces the TV s power consumption G The colour of the TV s light may vary depending on the model UHD Evolution Kit Backup System gt UHD Evolution Kit Backup A This function differs depending on the specific model and area Upgrade your Samsung TV with the 2015 Evolution Kit for more benefits However this upgrade requires backing up and converting existing data in your TV and apps accordingly to ensure they remain on the upgraded device 1 In the System menu select UHD Evolution Kit Backup The UHD Evolution Kit Backup screen appears 2 Select Start Data in the TV will be backed up to the USB storage A Do not turn the TV off or unplug the power
51. HDMI cable may result in a blank screen or a connection error Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications This TV does not support HDMI Ethernet Channel Ethernet is a LAN Local Area Network built with coaxial cables standardized by the IEEE A Try a cable shorter than 3M to get the next best UHD viewing quality HCCP2 2is only supported on HDMI MHL port HDCP 2 2 can only use the HDMI MHL port HDCP is short for High bandwidth Digital Content Protection and is for video copyright protection Refer to the diagram and connect the HDMI cable to the video device s HDMI output connector and the One Connect s HDMI input connector A The number of connectors and their names and locations may vary depending on the model Once the connection has been made you will be able to select the connected external device using the SOURCE button Component Connection Refer to the diagram and connect the Component AV cable to the One Connect s component input connectors and the device s component output connectors Make sure the cable colours match the connector colours Once the connection has been made you will be able to select the connected external device using the SOURCE button External Input Connection Refer to the diagram and connect the video and audio cables to the AV adapter included and the adapter to One Connect s external input 1 or 2 connector O
52. IP security encryption in networks running in the 802 11n mode If the wireless router supports WPS Wi Fi Protected Setup you can connect the TV to your network using PBC Push Button Configuration or a PIN Personal Identification Number WPS automatically configures the SSID and WPA key settings Computer Connection Precautions When you connect your TV to a computer set the computer s video card to one of the standard resolutions listed in the tables below or on the next page The TV will automatically adjust to the resolution you choose Note that the optimal and recommended resolution is 1920 x1080 Choosing a resolution not included in the tables can result in a blank screen or just the power indicator turning on Refer to the user manual of your graphics card for compatible resolutions IBM 720x400 70Hz 31 469 70 087 28 322 Ea MAC 640x480 VESA DMT peselucien Display Format ae eas Clock Frequency a DotsxLines KHz Hz MHz Vertical 640x480 60Hz 31 469 59 940 25 175 Ea 640x480 72Hz 37 861 72 809 31 500 sf 640x480 75Hz 37 500 75 000 31 500 J 800x600 60Hz 37 879 60 317 40 000 800x600 72Hz 48 077 72 188 50 000 800x600 75Hz 46 875 75 000 49 500 1024x768 60Hz 48 363 60 004 65 000 a 1024x768 70Hz 56 476 70 069
53. Internet Service Provider Network setup is complete but unable to connect to the Internet If the problem persists contact your Internet Service Provider Mobile Network Availability depends on the specific model and area While connecting to the mobile network some functions might be unavailable Refer to the diagram and insert the Mobile Dongle sold separately into the USB port The Mobile Dongle must be connected to the TV in order to connect to the mobile network However the Mobile Dongle is sold separately and is not available from Samsung If you have any problems using online services please contact your Internet service provider Auto Ticker is not available when you set up mobile network Supported Telecom and Model Name Glo Bolt Model No E303 Etisalat Model No E303 Smart Communication Model No E3131S 3 Globe Telecom Model No E3331 E359S 2 Viettel Model No E173Eu 1 Vinaphone Model No E303u 1 E303s 1 DTAC Model No E3131 AIS Model No E3131 E303 Telcomsel Model No E303 Indosat Model No E303 Airtel Model No E1731 E3276S E3276s 920 E3272 Idea Model No E1732 Tata Docomo Model No E177 Open Dongles Airtel Idea TataDocomo Aircel Vodafone Model No E303C E303U E3121B E3131B E369 mini Zain Model No E367u 1 E303s 1 Orange Model No E367u 1 E3131s 2 Checking the Internet Connection Status Network gt Network Status Network werwor
54. Moving the Samsung Smart Control 35 Using the TV with the Touchpad 37 Displaying the Remote Control on the Screen virtual remote control 39 Using Near Field Communications NFC Controlling External Devices with the TV Remote Universal Remote Setup 40 Setting Up the Universal Remote Control 41 Controlling External Devices with the TV Remote 42 Universal Remote Features Controlling the TV with a Keyboard 43 Connecting a Keyboard 44 Using the Keyboard Controlling the TV with a Mouse 45 Connecting a Mouse 46 Using the Mouse Entering Text Using QWERTY 47 Using Additional Functions Internet Connection Establishing a Wired Internet Connection 48 Connecting a LAN Cable 49 Connecting to a Wired Internet Network Automatically 49 Connecting to a Wired Internet Network Manually Establishing a Wireless Internet Connection 51 Connecting to a Wireless Internet Network Automatically 52 Connecting to a Wireless Internet Network Manually 53 Connecting to a Wireless Internet Network with WPS Troubleshooting Internet Connectivity Issues 54 Troubleshooting Wired Internet Connectivity Issues 55 Troubleshooting Wireless Internet Connectivity Issues Mobile Network 56 Supported Telecom and Model Name Checking the Internet Connection Status Smart Features Multiple Functions on a Single Screen 58 Launching Multi Link Screen 58 Using Multi Link Screen 58 Selecting a Feature 58 Changing the Channel Volume 59 Pairing B
55. Rename your playlist X G This function is available only when the media content is music Delete a playlist that you have created Delete Playlist N l oe nP Y This function is available only for music files Add a file to an existing playlist or create a new playlist Add to Playlist N i D l es Y This function is available only for music files If the content list is too long to navigate efficiently select a letter to quickly skip to Index that section of the list This is not available when Sort By is set to Folder Listening to Music in HD Quality Use MULTIMEDIA on the Smart Hub screen to play HD music in HD native quality x SG N gt Y SS Standard audio signals are sampled at 48 kHz while HD audio signals are sampled at 96 kHz Some S PDIF receivers may not be compatible For such incompatible receivers deactivate HD Audio mode and use normal audio mode instead The HD audio signals available on the TV are not available on external audio players connected via HDMI Bluetooth or Wi Fi networks Navigate to Sound gt Additional Settings and set HD Audio Mode to On select SMART HUB to open the Smart Hub Navigate to Smart Hub gt MULTIMEDIA and specify the file to play in HD quality HD music files have the HD icon next to them in the playlist Navigate to the music file and select gt to play it Setting HD Audio mode to Off during the playback will stop playing the HD music Playing an HD mus
56. a Storage Service Folders and files found in the selected Storage Service are listed Select the media content you wish to play from the list This plays the selected content A Alternatively move to the media content and press gt to play Buttons and Functions Available while Viewing Photos Press enter to access the following buttons Pressing RETURN hides the playback buttons e Pause Play Start or stop the slide show The slide show feature displays all the photos contained in the selected folder one photo at a time e Previous Next View the previous next photo in the queue e Settings Function Description Speed Set the slide show speed Slideshow Settings 2 Effects Apply transition effects to the slide show Rotate Rotate the photo Zoom Zoom in by up to a factor of 4 Picture Mode Change Picture Mode Listen to background music while viewing photos G The music file must be located on the same device as the photo files Background Music _ o 2 Amini player appears on the screen when background music is played Use the mini player to pause the music or play a different music file Change Sound Mode Sound Mode a amp e G This option is supported only when background music is playing Select Speakers Choose speakers for the background music This function is the same as the Copy function of a computer Use this function to Send send the current photo to another storage device For
57. ack of the camera Do not point the camera directly at the sun or any other light source or obstruct its view For the camera to recognise movement you have to stand out from the background The appropriate ambient brightness is 50 to 500 lux 100 Lux Bathroom 400 Lux Living Room Avoid direct sunlight when using Motion Control Run the Motion Control Environment Test to assess the camera s recognition range before using Motion Control Requirements for using Face Recognition Be sure to use Face Recognition within recommended distances UHD S9 model between 1 5m and 3 5m UHD 9000 and SEK 2500U models between 1 5m and 4m The appropriate ambient brightness is 50 to 500 lux 100 Lux Bathroom 400 Lux Living Room Face Recognition can recognise up to 5 different users at a time The TV may have difficulty recognizing twins and people with similar faces as two different individuals Note the following when using Face Recognition Do not cover your face with a hat a pair of sunglasses or your hair Your entire face must be visible to the camera Avoid shadows over your face Shadows prevent the camera from recognizing your face accurately Keep your expression as neutral as possible In addition keep your mouth closed and as neutral as possible When you log into your Samsung account your facial expression must be the same as the facial expression you had when you registered Facial expression you h
58. ad during the registration process Read Before Using SAMSUNG APPS e Due to the product characteristics featured on the Samsung Smart Hub as well as limitations in available content certain features applications and services may not be available on all devices or in all territories Some Smart Hub features may also require additional peripheral devices or membership fees Visit http www samsung com for more information on specific device information and content availability Services and content availability are subject to change without prior notice e Samsung Electronics takes no legal responsibility whatsoever for any interruption of app services caused by the service provider for any reason e Application services may be provided in English only and available content may vary depending on the area e For more information about applications visit the applicable service provider s website e An unstable Internet connection may cause delays or interruptions In addition applications may terminate automatically depending on the network environment If this occurs check your Internet connection and try again e Application services and updates may become unavailable e Application content is subject to change by the service provider without prior notice e Specific services may vary depending on the version of the application installed on the TV e An application s functionality may change in future versions of the application If t
59. all power consumption e Energy Saving QAND Select a brightness setting from the list to reduce the TV s power consumption e Eco Sensor Automatically adjusts the TV s brightness level based on the ambient light level to reduce the TV s power consumption If the Eco Sensor has adjusted the screen s brightness level you can manually adjust the screen s minimum brightness level by adjusting the Min Backlight Changing the Picture menu s Backlight setting while Eco Sensor is running automatically disables Eco Sensor e No Signal Power Off Select a time from the list If no signal is received for the specified duration the TV automatically cuts off the power to reduce power consumption e Auto Power Off If the TV remains turned on for four hours without any user input the TV will automatically turn off to prevent overheating Using Anynet HDMI CEC Use Anynett HDMI CEC to control all external devices that support HDMI CEC using just the TV s remote control Note that Anynet HDMI CEC only works with the TV s remote control and not with the panel keys You can configure the TV s universal remote function to control third party cable boxes Blu ray players and home theatres that do not support HDMI CEC using the TV s remote control Anynet Requirements Anynet cannot be used to control external devices that do not support HDMI CEC Anynet devices must be connected to the TV using an HDMI cable Some HDMI cables may
60. amsung Account at http content samsung com You can use one ID for both the TV and the website Creating a Samsung Account using Sign Up Samsung Account Menu 7 Navigate to Smart Hub gt Samsung Account gt Create Account and select Create a Samsung account Agree to use a Samsung Account and select Next 3 Create a Samsung Account according to the instructions on the Create Account screen Once a Samsung Account is created you will be automatically logged in to Smart Hub Creating a Samsung Account using a Facebook Account A Facebook user can easily obtain necessary information from Facebook and create a Samsung Account 7 Navigate to Smart Hub gt Samsung Account and select Log In Select and select the Create with Facebook Enter your Facebook ID and password and select Sign In Agree to use a Samsung Account and select Next A K amp S ND Create a Samsung Account according to the instructions on the Create Account screen Once a Samsung Account is created you will be automatically signed in A If you create a Samsung Account using your Facebook account they are automatically linked Signing into Samsung Account Smart Hub gt Samsung Account gt Log In Logging into and Saving a Samsung Account If you haven t logged into your Samsung Account on the TV you must save your Samsung Account on the TV 1 Navigate to Smart Hub gt Samsung Account and select Log In 2 Select and select Sign In 3 Ent
61. analogue channels only e MPEG Noise Filter Reduces MPEG noise and improves video quality e HDMI Black Level Some external devices connected to the TV via an HDMI cable can have issues such as low black level low contrast and dull colours Use HDMI Black Level to adjust the black level to compensate This is only available when the Input Signal connected to the TV via an HDMI connector is set to RGB444 HDMI UHD Color If an external UHD player is connected to the TV follow these steps to convert the TV s HDMI connector to a mode optimized for the UHD 50P 60P signals A Each HDMI connector can be individually optimized for HDMI UHD Color However HDMI UHD Color is available only with a video source featuring the specification of UHD 50P 60P 4 4 4 and 4 2 2 Turn off the external UHD player and disconnect the HDMI cable between the TV and the external device Navigate to Picture gt Picture Options and select HDMI UHD Color The Settings screen appears In the Settings screen set the UHD player connected HDMI connector to On A popup window appears Select Yes The TV automatically turns off and then on again to set the selected HDMI connector to HDMI UHD Color A Before selecting Yes from the popup window make sure that the HDMI cable is not connected to the TV The HDMI UHD Color settings will be completed only when the HDMI cable is not connected to the HDMI connector When the settings are complete a confirmatio
62. and music files from the mobile device running Samsung Link app under your Samsung account For more information on multimedia content refer to the Playing Multimedia Content Saved in a Computer Mobile Device section A For more information on using the Samsung Link app refer to the Help section of the manual Connecting via Home Network DLNA View play photo video and music files from a mobile device on the TV 1 Connect both the TV and the mobile device to the same router or AP A home network will be configured once the connections are established A Home Network DLNA enables content sharing between the TV computers and mobile devices connected to the same wired or wireless router 2 Enable File Sharing on the mobile device The mobile device s shared content can be viewed played on the TV For more information on multimedia content refer to the Playing Multimedia Content Saved in a Computer Mobile Device section A As long as File Sharing is activated unauthorised access may be allowed Disable File Sharing if data access is not required Name of TV on Network Network gt Device Name Choose or enter a TV name to be displayed on the network 1 Select Device Name from the Network menu A list will appear 2 Choose a name from the list Alternatively select User Input to enter a name manually You can view the specified TV name on the network Input Signal Selection You can select a connected external device usi
63. and select Motion Sensitivity to adjust the pointer speed Using the TV with the Touchpad A Navigate to the Support menu and select the Smart Control Tutorial option to learn how to use the touchpad according to the instructions on the screen If the touch pad s sensitivity is too high or low navigate to the System gt Smart Control Settings menu and then select the Touch Sensitivity option to change the touch pad sensitivity Moving the Focus Pointer Press the directional buttons up down left and right to move the pointer or focus in the direction Menu Access amp Item Selection Press the touchpad This lets you access a TV menu or select an item Displaying the Channel List Press and hold the touchpad while watching TV to bring up the Channel List on the screen Displaying the Context sensitive Menu on Smart Hub Press and hold on the touch pad from the Smart Hub screen The Options menu available to the selected item appears A The Options menu depends on the context Moving to the Smart Hub panel On the Smart Hub screen drag left or right on the touchpad This transits the screen by panel Scrolling on the Web Browser lt Scrolling up down gt lt Scrolling left right gt Drag up down or left right on the touchpad in the web browser screen This scrolls through the web screen Displaying the Remote Control on the Screen virtual remote control Press the KEYPAD button to displa
64. and select OK If the selected network is not security enabled the TV attempts to connect right away 4 Select Stop when the TV attempts to connect to the network Once the network connection has been interrupted select IP Settings Network Configuration Connection verification cancelled n abc1234 Wireless network connection test stopped 5 In the IP Settings screen set the IP setting to Enter manually enter the IP Address Subnet Mask Gateway and DNS Server values and then select OK e Use one of the following methods to enter the numerical values Set the numbers using the a and w buttons Press KEYPAD button and enter the numbers directly IP Settings setting Enter manually IP Address 0 0 0 0 Subnet Mask 0 0 0 0 Gateway 0 0 0 0 DNS setting Enter manually DNS Server 0 0 0 0 OK 6 The TV attempts to connect to the network again using the specified settings A confirmation message appears once a connection is established Select OK A The network connection speed may differ depending on the DNS server settings A For details on the DNS server settings contact the Internet service provider ISP Connecting to a Wireless Internet Network with WPS Network gt Network Settings With wireless routers that support WPS Wi Fi Protected Setup or PBC Push Button Configuration it s possible to press a button on the router to connect the TV to the Internet GY This functionality
65. ating or works abnormally replace the batteries as this may be due to insufficient battery power If the problem persists the Samsung Smart Control restore pairing with the TV 1 Press both the RETURN button and the MENU button simultaneously for more than 3 seconds A You have to control Samsung Smart Control apart from TV within 30cm 40cm But you must place Samsung Smart Control toward to TV s remote control receiver 2 Connection image is appeared on the screen And then Samsung Smart Control is connecting to TV automatically Using Samsung Smart Control Samsung Smart Control makes it even easier and more convenient to use the TV Pressing the KEYPAD button displays a virtual remote control that allows you to easily enter digits control content and activate functions on the screen Ne recommend using Samsung Smart Control at a distance of less than 6m A usable distance may differ depending on the wireless environmental conditions Button Functions UHD 9000 SEK 2500U model SMART HUE UHD S9W model SMART HUG PSIZE MCREEN a A Colours and shape may vary depending on the model A Some buttons may differ depending on the country or model Button TV SEARCH KEYPAD SOURCE a VOICE ca NPY N N lt Touchpad E II gt A G a RETURN EXIT SMART HUB MENU Description Turns the TV on off Press this button to use the search window With the
66. ature to purchase and view movies and TV programmes recommended by MOVIES amp TV SHOWS without having to use an external device such as a DVD player or a Blu ray player MOVIES amp TV SHOWS provides an easy access to a collection of movies and TV programmes available in Smart Hub Not all the MOVIES amp TV SHOWS options may be available depending on the content you are trying to access or your region Before you use MOVIES amp TV SHOWS make sure the TV is connected to the Internet The TV must be connected to the Internet in order to use MOVIES amp TV SHOWS Select from the screen to change the recommended content list Move to the navigation bar at the bottom of the screen to access the following options To sort the content items in each menu select the button at top of the screen and choose a sorting criteria However depending on the selected menu the B button may not appear Press J in each menu s contents list screen to display only movies or TV programmes in the list The button may not be shown depending on the selected menu Pressing EJ in the Featured Movies or TV Shows menu s contents list screen allows you to add content to the bookmarks Added contents can be removed from the bookmarks using the Favourites menu list The button may not be shown depending on the selected menu Viewing Configured Favourites at a Glance Select Favourites to view the movies and TV shows that users have set as Favourites at a
67. be properly recognised by the TV 2 Face the TV camera and follow the onscreen instructions to raise your hand from a comfortable position with the index finger spreading upwards and move it left or right slowly A pointer appears on the screen when the TV recognizes the action If the recognition fails change the hand position and try again Checking Illumination Support gt Self Diagnosis gt Motion Control Environment Check or Voice amp Motion Control Environment Check VA This function differs depending on the specific model and area Navigate to Support gt Self Diagnosis menu and select Motion Control Environment Check or Voice amp Motion Control Environment Check This function measures the illumination levels around the built in Camera and microphone of the TV to check if they are suitable for motion control use Activating Motion Control System gt Motion Control gt Motion Control To enable Motion Control face the TV camera and raise your hand from a comfortable position with the index finger spreading upwards and move it left or right slowly When your hand is successfully recognized by the TV camera Motion Control is activated and a pointer appears on the screen A If Motion Control is activated a pop up window appears and guides you through basic use of Motion Control A Moving your hand out of the range of the TV camera deactivates Motion Control To reactivate Motion Control simply raise your hand towards the
68. cable of the TV during this backup A Do not disconnect the USB storage device during this backup 3 When complete select Done Registering the TV as a DivX Certified Device Watching Paid DivX Movies System gt DivX Video On Demand Viewing DivX DRM protected DivX movies on the TV first requires registration of the TV as a DivX certified device D a A amp DRM Digital rights management Digital Rights Management is a digital security measure designed to protect copyright You can watch personally created and free DivX content without registering the TV Visit the DivX website http www divx com and log into your user account before registering the TV as a DivX certified device If you do not have an account please create one Select System gt DivX Video On Demand A window with a registration code appears on the screen Visit the DivX website on a computer and click Register Your Device under Support from the top menu Enter the registration code shown on the TV s screen in the Enter your registration code field Enter the TV s name in the Name your device field and then select NEXT Click DOWNLOAD and save the device_name divx file Transfer the device_name divx file from the computer onto a USB device and then plug the USB device into the TV Play the device_name divx file on the TV to register the TV as a DivX certified device Restoring the TV to the Factory Settings
69. casing may cause a popping noise This does not indicate a product malfunction The TV is safe to use Your TV utilizes high speed switching circuits and high levels of electrical current Depending on the TV s brightness level the TV may seem slightly noisier than a conventional TV Your TV has undergone strict quality control procedures that meet our demanding performance and reliability requirements Some noise coming from the TV is considered normal and is not an acceptable cause for an exchange or refund Read Before Using 3D Viewing Mode Availability depends on the specific model and area 3D Precautions A Warning e When viewing a 3D video under a fluorescent lamp 50 Hz 60 Hz or 3 wavelength lamp you may notice a small amount of screen flickering G If this occurs dim or turn off the light e Switching the input mode while watching a 3D movie may disable the 3D function on the TV A As a result the 3D glasses may not function and the movie may not be displayed properly e Ensure you are within the working distance of the glasses when you view a 3D video A The images may not be viewable in 3D if you move outside of the working distance for 3 seconds x If the 3D glasses are moved outside of their working distance the signal from the TV will disconnect and the glasses 3D function will turn off after several seconds When this happens the red LED will turn on for 3 seconds e f you lie on your side while
70. ct to confirm the selection e All Voice Commands Say Help to display the complete list of voice commands organised by category e Deactivating Voice Control Press VOICE button This terminates Voice Control x The TV recognises predefined voice commands only and the voice commands may differ from the manual depending on the version Changing Voice Control Language System gt Voice Control gt Language Navigate to System gt Voice Control gt Language and select a preferred language from the list Now you can use Voice Control in the specified language A Interactive Voice Control is not available in some languages If this is the case choose a different language Changing the Trigger Words System gt Voice Control gt Trigger Word Navigate to System gt Voice Control gt Trigger Word and select a Trigger Word from the list You can choose a trigger word to start Voice Control If the TV recognises the trigger word it activates Voice Control Turning On the TV Using Voice Control To turn on the TV using a voice command say the trigger word Turn On Example Hi TV Turn On A To turn on the TV using Voice Control make sure Voice Control is activated Enabling Disabling TV Voice Enable disable the TV s voice responses to your Voice Control commands Navigate to System gt Voice Control menu and select Use TV Voice Enabling TV Voice in Selected Voice Gender Navigate to System gt Voice Cont
71. d to the TV This is available only on the home theater system Use with Blu ray player Listen to the audio from the Blu ray player through the home theater that is connected to the TV This is available only on the home theater system Source Setup Change the TV s input source to your selected external device Sync with TV power Configure the set top box to turn off when the TV is turned off This is available only on the set top box Rename Rename the registered external device up to 15 characters long Delete Remove the registered external device Controlling the TV with a Keyboard System gt Device Manager gt Keyboard Settings You can use a keyboard to control the TV A Certain models do not support USB HID class keyboards Connecting a Keyboard Connecting a USB Keyboard Plug the keyboard cable into the One Connect s USB port A connection message appears on the screen Connecting a Bluetooth Keyboard 1 Place the Bluetooth keyboard into the standby status A Refer to the keyboard manual for information on putting the keyboard into the standby status 2 Select System gt Device Manager gt Keyboard Settings gt Add Bluetooth Keyboard The Add Bluetooth Keyboard screen will appear and automatically scan for available keyboards A If your keyboard was not detected position the keyboard close to the TV and then select Refresh This initiates a scan for available keyboards again 3 Select the Bluet
72. dder Reduction LED Clear Motion and Reset manually A If LED Clear Motion is On at 60Hz video signal the screen may flicker Blur Reduction Adjusts the blur reduction level from video sources Judder Reduction Adjusts the judder reduction level from video sources when playing films LED Clear Motion Removes drag from fast scenes with a lot of movement to provide a clear picture Reset Reset the custom settings to the factory defaults A If you have Motion Plus on and then bring up the INFO screen the INFO screen displays the resolution and frequency of the incoming video signal 60Hz This frequency is not the same as the frequency of the picture the TV is displaying when Motion Plus is on e Analogue Clean View This function reduces diagonal noise in the picture caused by signal crosstalk interference If your TV picture displays diagonal noise or distortion when you watch turn on this function e Smart LED A Availability depends on the specific model and area This controls the brightness of individual areas on screen to maximum contrast automatically e Cinema Black A Availability depends on the specific model and area In Movie mode this feature dims the top and bottom areas of the video image to provide a more immersive viewing experience Viewing in 3D Availability depends on the specific model and area Picture gt 3D The 3D option lets you view 3D media content and broadcasts You will need to wear Sam
73. de 92 Resetting All Sound Settings TV Control using your Voice Voice Control UHD 9000 and UHD S9W model 93 Checking Ambient Noise and Illumination Voice amp Motion Control Environment Check 93 Enabling Voice Control Controlling the TV with Your Voice Voice Control SEK 2500U model 96 Testing Noise Around the TV s Built in Microphone 97 Enabling Voice Control TV Control using Motions 100 Testing Ambient Illumination Using the TV Camera 101 Activating Motion Control 105 Motion Control Screen Layout Signing in with Face Recognition 108 Registering Your Face to Your Samsung Account 109 Changing Login Method to Face Recognition 109 Signing into Samsung Account with Your Face TV Viewing Setting Up a Schedule Viewing 110 Setting Up Schedule Viewing 111 Managing the Schedule Viewing List Using the Channel List Registering Removing and Editing Channels 113 Registering and Removing Channels 114 Editing Registered Channels 114 Enabling Disabling Password Protection on Channels 114 Changing Numbers 114 Locking Unlocking Channels Creating a Personal Favourites List 115 Registering a Channel as Favourites 116 Viewing Favourites List Channels Only 116 Editing a Favourites List Adding Realism to Sports 119 Enabling Soccer Mode TV Viewing Support Features 120 PIP Broadcast Viewing 121 Scanning for Available Channels Using the Channel Settings 122 Area 122 Manual Tuning 123 Fine Tuning the Sc
74. e TV Standard and Entertain modes are only available e Dynamic If the ambient lighting is too bright and makes the screen blurry use this mode to make the picture clearer e Standard This is the default mode suitable for most environments e Natural This mode is useful for reducing eye strain e Movie Appropriate for darkened rooms for watching movies and when experiencing eye fatigue Darkens the screen and reduces glare e Entertain Sharpens images for a more dynamic viewing experience A When a PC is connected to the TV Entertain mode is available If Entertain mode is not available set Edit Name to DVI PC or PC e Stadium Setting Soccer Mode System Soccer Mode to On automatically configures Picture Mode to Stadium for a more realistic viewing experience A Stadium cannot be selected by the user A Whether Soccer Mode or Sports Mode is displayed depends on the area Adjusting the Picture Quality for Each Picture Mode Picture gt Backlight Contrast Brightness Sharpness Colour or Tint G R Select one of the settings to display its slide bar Change the adjustment value using lt gt Change the item using A V Adjusted values are applied to the current source and picture mode A The Colour and Tint G R settings cannot be adjusted when the TV is connected to a computer via an HDMI to DVI cable Choose a Picture Mode and then adjust the settings e Backlight Adjusts the brightness of indiv
75. e folder Time Bar You can use the lt gt buttons to scan through the video in 1 minute intervals or enter a specific time value to jump to that point in the video Control the subtitle of the video Language Turn the subtitles on or off Sync When the video and the subtitles are not synchronized you can adjust the synchronization Reset Sync Reset the subtitle synchronization adjustment to 0 Size Choose the font size for the subtitles Encoding If the subtitles are broken you can change the encoding language Set the repeat mode Repeat One repeats the current programme only Repeat All repeats all programmes contained in the folder Rotate the video Change the picture size However the supported picture size is determined by the video content Change the Picture Mode setting Change the Sound Mode setting Choose a speaker to play the audio Choose a desired audio language This option works only when the video supports multi track sound View detailed information about the video Buttons and Functions Available while Playing Music Press enter to access the following buttons Pressing RETURN hides the playback buttons Pause Play Pause or resume the music Rewind Fast Forward Rewind or fast forward the music Previous Next Select 44 twice to play the previous music file Selecting 44 once reloads the current music file from the beginning To play the next music file select the gt butto
76. e may be a problem with the TV Contact Samsung s Call Centre for assistance If the melody is played there may be a problem with the external device Please check the connections If the problem persists refer to the external device s user manual The Problem There is no sound or the sound is too low at maximum volume The picture is good but there is no sound The speakers are making an odd sound In HDMI mode an audio is intermittently stop or there is no sound Try this Check the volume control of the device cable satellite box DVD Blu ray etc connected to your TV Set Sound gt Speaker Settings gt TV Sound Output to TV Speaker If you are using an external device check the device s audio output option For example you may need to change your cable box s audio option to HDMI if the box connected to your TV is using an HDMI cable To listen to the computer sound connect the external speaker to the computer s audio output connector If your TV has a headphone jack make sure there is nothing plugged into it Reboot the connected device by disconnecting and then reconnecting the device s power cable Make sure that the audio cable is connected to the correct audio output connector on the external device For antenna or cable connections check the signal information A low signal level may cause sound distortions Run Sound Test Support gt Self Diagnosis gt Sound Test HDMI UHD C
77. e operating the screen may emit a faint glow and this may continue for more than 1 hour until the software download is complete If you agree to the Smart Hub terms and conditions Auto update will be set to On If you don t want the TV s software updated automatically set Auto update Support gt Software Update gt Auto update to Off 1 Select Support gt Software Update gt Auto update 2 Specify when you want the upgrade to take place The TV will connect to the server at the specified time download the update package and upgrade its own software Protecting the TV from Hacking and malicious code System gt Smart Security QAND When the TV is connected to the Internet it is vulnerable to hacks and malicious code Smart Security protects the TV and storage media connected to the TV from such threats Navigate to System gt Smart Security and set Smart Security to On Checking the TV and Connected Storage Media System gt Smart Security gt Scan Navigate to System gt Smart Security and select Scan This scans the TV and connected media for the presence of malicious code If no malicious code is detected a notification window appears on the screen If malicious code is detected If malicious code was found the results of the scan will appear on the screen This result window displays all malicious code found and provides options to either quarantine the code or allow them to continue 1 Select all malicious
78. e volume channel icon again to hide the buttons Showing Tools Buttons Right clicking shows the Tools buttons on the screen so that you can easily use the TV functions A The Tools buttons may vary depending on the function Displaying the Context sensitive Menu on Smart Hub On the Smart Hub screen navigate to an item and hold down the left mouse button for 1 second The Options menu available to the selected item appears The Options menu depends on the context Scrolling the TV Menu or Screen Move the mouse wheel up or down This scrolls the TV menu or screen up down Exiting the TV Menu or Feature Click on the X button This closes the menu A The X button appears when a mouse is being used Left clicking once while using a feature displays the X button Changing Mice Select System gt Device Manager gt Mouse Settings gt Select Mouse Designate which mouse to use 4 Only one mouse may be used at a time Changing Mouse Buttons and Pointer Speed Select System gt Device Manager gt Mouse Settings gt Mouse Options The following options are available Primary Button Choose which left or right button to use to select and run items Pointer Speed Adjust the movement speed of the pointer that appears on the screen Entering Text Using QWERTY A QWERTY keypad appears when you need to enter text entering the network password logging into your Samsung account etc allowing you to enter text using your
79. easily connect the computer or mobile device When Connected through Home Network DLNA Y amp Y amp Y To connect a computer through home network DLNA refer to Connecting to a Computer section To connect a mobile device through home network DLNA refer to the Connecting with a Mobile Device section You may experience compatibility issues when attempting to play media files via a third party DLNA server However the content shared by a computer of a mobile device may not play depending on the encoding type and file format of the content In addition some functions may not be available The multimedia content may not smoothly play depending on the network status If this is the case use a USB storage device Select Network Device in the MULTIMEDIA panel Devices connected to the TV are listed Select a device connected via the home network DLNA Folders and files shared by the selected device will be listed Select a media content you wish to play from the list This plays the selected content A Alternatively move to the media content and press gt to play When Connected through Samsung Link ke 2 x To connect a computer through Samsung Link refer to Connecting to a Computer section To connect a mobile device through Samsung Link refer to Connecting with a Mobile Device section However the content shared by a computer of a mobile device may not play depending on the encoding type and fi
80. ed page number Broadcasting channel identity Current page number or search indications Date and time Text Status information FASTEXT information Getting Support The TV has several built in systems designed for user and TV system support Support through Remote Management Support gt Remote Management If you need assistance with your TV you can use this feature to let Samsung Electronics diagnose your TV remotely You will need to read and agree to the service agreement before using this feature A Samsung Electronics technician will then diagnose repair and update your TV remotely This option requires an Internet connection What Does Remote Service Do Samsung Remote Support service offers you one on one support with a Samsung Technician who can remotely e Diagnose your TV e Adjust the TV settings for you e Perform a factory reset your TV e Install recommended firmware updates How Does it Work Having a Samsung Tech remotely service your TV is easy ani Call the Samsung Contact Centre and ask for remote support Open the menu on your TV and go to the Support section Select Remote Management and then read and agree to the service agreements When the PIN screen appears provide the PIN number to the agent The agent accesses your TV Finding the Information You Need for Service Support gt Contact Samsung Use this option to find the support service website s address and contact
81. em gt Accessibility gt Menu Transparency GAN Navigate to System gt Accessibility and adjust the opacity level Adjust the menu s transparency A When the High Contrast System gt Accessibility gt High Contrast setting is set to On menu display is automatically set to opaque and you cannot change the Menu Transparency settings Expanding the Smart Hub s Focus Area System gt Accessibility gt Enlarge Navigate to System gt Accessibility and set Enlarge to On This zooms in the focused item when you use Smart Hub A Press and hold the button on the Samsung Smart Control to turn on or off Enlarge Changing the Menu Language System gt Menu Language Select System gt Menu Language and then choose a language from the list Use this option to change the menu language Checking Notifications System gt Notifications Select Notifications from the System menu to view the list of event messages generated by the TV Notifications appear on the screen when events such as an update release for an app or Samsung Account login logout occurs A Select Delete All to delete all notifications A Select Service Notice to check the SMART TV service notifications in a web browser Setting Up a Password System gt Change PIN Set a PIN Personal Identification Number to lock channels reset the TV and change the TV settings 1 Select System gt Change PIN The PIN input window appears 2 Enter a PIN The default PIN is
82. en appears 2 Navigate the USB device you wish to remove and press and hold the Enter button An options window appears 3 Select Disconnect USB Device from the list Playing Multimedia Content Saved in a Computer Mobile Device Toviewa guide about the PC connection select Connect to a PC under Network Device Toviewa guide about a Smartphone or tablet connection select Connect to a phone under Network Device Allowing Connection with a Computer Mobile Device To play multimedia content in a computer or mobile device on the TV you need to allow the connection with the computer on the TV A You can connect to a computer or mobile device on any DLNA DMC device DLNA DMC function enables users to connect a mobile device to the TV search for multimedia content and control play operations on the TV 1 Select Network Device in the MULTIMEDIA panel Devices connected to the TV are listed 2 Select Options and then Multimedia device settings Devices connected to the TV are listed A Alternatively select Multimedia Device Settings from the Network menu to see the list of the devices connected to the TV 3 Allow connection with the desired device you wish to connect to the TV You can only play media files from devices that have been allowed to connect to the TV gt Y f a computer or mobile device requests the multimedia content play the connection allowance confirmation window appears on the TV so that you can
83. ended period of time e With SSG 3570 model glasses if the 3D glasses do not function immediately after you put them on when the TV is in 3D mode take them off and then put them back on Z Caution IMPORTANT HEALTH AND SAFETY INFORMATION FOR 3D IMAGES READ THE FOLLOWING CAUTIONS BEFORE YOU OR YOUR CHILD USE THE 3D FUNCTION Adults should frequently check on children who are using the 3D function If there are any complaints of tired eyes headaches dizziness or nausea stop the child from viewing the 3D TV and ensure that they rest Do not use the 3D glasses for other purposes such as general wear sunglasses protective goggles etc Some viewers may experience discomfort such as dizziness nausea and headaches while viewing 3D TV If you experience any of these symptoms stop viewing the 3D TV remove the 3D glasses and rest for awhile Watching 3D pictures for an extended period of time may cause eye strain If you experience any eye strain stop viewing the 3D TV remove the 3D glasses and rest for a while Do not use the 3D function or 3D glasses while walking or moving around Using the 3D function or 3D Active Glasses while moving around may result in injury from running into objects tripping and or falling Do not sleep with the 3D glasses on You can damage or break the temples The temples on your 3D glasses are not foldable Forcing the temples to fold will damage the 3D glasses With SSG 3570 model glasses do
84. er PIP picture quality For PIP to work the main screen s source must be Component or HDMI and the input resolution must be less than Full HD FHD 1080p The sub screen supports digital channels analogue channels and AV only However analogue channels AV may not be supported depending on the country or model PIP is not supported in UHD source Scanning for Available Channels Broadcasting gt Auto Tuning Automatically scans and indexes all channels received through the TV s antenna input connector If there are saved channels this feature deletes the existing list and then saves the newly scanned channels If the TV is connected to a cable box or satellite receiver you do not need to do this Select Broadcasting gt Auto Tuning 2 Select Start when prompted This initiates the Auto Programme function The process can take up to 30 minutes to complete e Auto Tuning Scans for channels automatically and stores them in the TV s memory Using the Channel Settings Broadcasting gt Channel Settings Area Broadcasting gt Channel Settings gt Area Select your country so that the TV can correctly auto tune the broadcasting channels G Availability depends on the specific model and area Manual Tuning Broadcasting gt Channel Settings gt Manual Tuning Scans for a channel manually and stores in the TV If a channel is locked using the Channel Lock function the PIN input window appears Availability
85. er to use Smart Hub Some features of Smart Hub require an Internet connection and may not be available depending on the service provider language or region A To use Smart Hub you must agree to the end user agreement and privacy policy Otherwise you will not be able to access the features and services related to them You can view the entire content of the Terms amp Policy by navigating to Smart Hub gt Terms amp Policy If you don t wish to use Smart Hub anymore you can withdraw the agreement A Smart Hub service outages can be caused by disruptions in your Internet service Testing Smart Hub connections Support gt Self Diagnosis gt Smart Hub Connection Test If Smart Hub is not functioning navigate to Support gt Self Diagnosis gt Smart Hub Connection Test Diagnose the problem by checking the internet connection your ISP the Samsung server and the Samsung Apps panels A After completing the test if Smart Hub continues to have problems contact your Internet Service Provider or a Samsung Contact Centre Opening the Home Screen Press the amp button while watching TV to open the Home Screen On the Home Screen search through favourite apps channels or sources and quickly access previously run or frequently used functions A You can configure the TV to automatically open the Home Screen when it turns on Navigate to Smart Hub gt Home Screen Settings and set Auto Start to On Setting your favourite
86. er your ID and password and then select Sign In Check the Sign me in automatically option if you wish to log into Smart Hub automatically gt f Y if you forgot your password select Reset password to receive password reset instructions via email 4 Select an image to be used as the profile picture The Samsung Account has been saved on the TV 5 Select Done to log into your Samsung Account Easily Logging Into Your Samsung Account Saved on the TV 1 Navigate to Smart Hub gt Samsung Account and select Log In 2 Choose your Samsung Account and select Sign In 3 Using the login method configured for the selected Samsung Account log into your Samsung Account Linking My Samsung and App Accounts Smart Hub gt Samsung Account gt Link Service Accounts Linking your Samsung Account to accounts of apps installed on the TV lets you automatically log into your linked app accounts when you log into your Samsung Account For example you can download the Facebook app and link your Facebook account to your Samsung Account In this case logging into your Samsung Account then automatically logs you into your Facebook account as well G To use Link Service Accounts you must first log into your Samsung Account Linking an App Account 1 Navigate to Smart Hub gt Samsung Account and select Link Service Accounts A list of apps that can be linked to your Samsung Account is shown 2 Select an app from the list The Link to
87. ere is no audio Try this Set your PC s output resolution so it matches a resolution supported by the TV If you are using an HDMI connection check the audio output setting on your PC If you are using a DVI to HDMI cable a separate audio cable is required can t connect to the Internet The Problem The wireless network connection failed The software update over the Internet has failed Try this Make sure the TV is connected to a wireless IP router Check the network connection status If the TV is not connected to a network connect to a network The upgrade stops if you already have the latest software version Anynet HDMI CEC isn t working The Problem Anynet does not work want to start Anynett want to exit Anynett The message Connecting to Anynet device or Disconnecting from Anynet device appears on the screen The Anynet device won t play The connected device is not displayed The TV audio is not being played through the receiver Try this Confirm that the device is an Anynet device The Anynet system supports Anynet devices only Check if the power cord of the Anynet device is properly connected Check the cable connections of the Anynet device Go to System and see if Anynet HDMI CEC has been set to On Check whether the TV remote control is in TV mode Check whether the remote control is Anynet compatible Anynet may not function
88. ge option Voice Control is classified into two interactive voice control that enables conversational instructions and imperative voice control where only pre defined instructions are used Smart Hub setup and time settings as well as the user s agreement on the use terms Trying the interactive voice control without completing any of these requirements will display a notification pop up Follow the onscreen instructions and complete the necessary settings The imperative voice control is available regardless of the interactive voice control settings Use only pre defined commands in the imperative voice control mode Please read through the instructions before using Voice Control For more information refer to Woice A If you use the Voice Control function interactively at least once the TV will change the on screen menu name from Voice Control to Voice Interaction Voice Control can be used in the following ways e Using the TV s built in microphone from a distance e Using the VOICE button up close if you use the TV s built in microphone ambient noise may interfere with Voice Control If this is the case press VOICE and then say the command word phrase 10cm to 15cm away from the microphone on the remote control Voice commands may not be recognised properly if you speak too softly or loudly The optimal volume for voice commands is between 75 dB and 80dqB Testing Noise Around the TV s Built in Microphone System g
89. gital camera devices may not be compatible with the player e HEVC codec is only available in MKV MP4 TS containers Video Decoders e Supports up to H 264 Level 4 1 does not support FMO ASO RS e Supports up to UHD 264 Level 5 1 e Supports up to HEVC FHD Level 4 1 supports up to HEVC UHD Level 5 1 e VC1 AP L4 is not supported e All video codecs excluding WMV v7 v8 MSMPEG4 v3 MVC and VP6 Below 1280x720 60 frame max Above 1280x720 30 frame max e GMC 2 or above is not supported e SVAF supports Top Bottom Side by side and Left Right view sequence types 2 ES e This can only support the BD MVC specifications Audio Decoders e WMA 10 Pro supports up to 5 1 channels Supports up to the M2 profile e WMA lossless audio is not supported e This does not support WMA 10Pro M3 e OCELP and AMR NB WB are not supported e Vorbis is supported for up to 2 channels e Dolby Digital Plus is supported for up to 5 1 channels e The DTS LBR codec is only available for MKV MP4 TS containers Read After Installing the TV Picture Sizes and Input Signals UHD 9000 SEK 2500U model Picture Size Input Signal 16 9 ATV EXT AV DTV 576i p 720p 1080i 1080p Component 480i p 576i p 720p 1080i l 1080p HDMI 480i p 576i p 720p 1080i 1080p HDMI 4096 x 2160p Wide Zoom ATV EXT AV DTV 576i p 720p 1080i 1080p Component 480i p 576i p 720p 1080i Zoom 1080p HDMI 480i p 576i p 720p 1080i 1080p 4 3 ATV EXT
90. glance Enjoying Featured Movies and TV Programmes Select Featured to view movies or TV programmes selected according to various themes such as movies featuring an actor who went to Hollywood completed TV series and so on Viewing a Movie Select Movies to view a movie from among the movies listed by new arrival popularity and genre Viewing a TV Programme Select TV Shows to view a TV show from among the TV shows listed by new arrival popularity and genre Viewing Hot MOVIES amp TV SHOWS at a Glance in Real time Select Trending to view movies and TV programmes that are the most trendy or popular Using Pop Up Menu Functions Move the focus to a desired movie or TV programme and press and hold the Enter button The following options are available Available options may differ depending on the selected programme Instant Content Playing Select an app for the selected content to play it right away If the selected app is not installed a pop up window will appear From the pop up window move to the detailed app information page or install the app Adding to Removing from Favourites Register the selected content to Favourites Watching a Movie TV Programme If you are using MOVIES amp TV SHOWS for the first time or have not logged into your Samsung Account new and popular movies and TV shows will be shown in the MOVIES amp TV SHOWS list To view a customised recommendation list in MOVIES amp TV SHOWS first
91. h the instructions before using Voice Control For more information refer to Voice A If you use the Voice Control function interactively at least once the TV will change the on screen menu name from Voice Control to Voice Interaction Voice Control can be used in the following ways e Using the TV s built in microphone from a distance e Using the VOICE button up close if you use the TV s built in microphone ambient noise may interfere with Voice Control If this is the case press VOICE and then say the command word phrase 10cm to 15cm away from the microphone on the remote control Voice commands may not be recognized properly if you speak too softly or loudly The optimal volume for voice commands is between 75 dB and 80dqB Checking Ambient Noise and Illumination Voice amp Motion Control Environment Check Support gt Self Diagnosis gt Voice amp Motion Control Environment Check Navigate to Support gt Self Diagnosis and select Voice amp Motion Control Environment Check This function measures the illumination levels around the built in camera and microphone of the TV to check if they are suitable for motion control use Enabling Voice Control Using the Voice Control Tutorial Support gt Voice Recognition Tutorial This lets you familiarize yourself with the basics of using Voice Control Run Voice Recognition Tutorial from the Support menu or run Voice Control and say Tutorial Learning Voice Control
92. hat the Internet LAN cable is connected to the router s external LAN port 2 Check the DNS values in the IP Settings 3 If the problem persists contact your Internet Service Provider Network setup is complete but unable to connect to the Internet If the problem persists contact your Internet Service Provider Troubleshooting Wireless Internet Connectivity Issues Wireless network connection failed Selected wireless router not found Go to Network Settings and select the correct router Unable to connect to a wireless router Check the following 7 Check if the router is turned on If it is turn it off and on again 2 Enter the correct security key if required IP auto setting failed Do the following or configure the IP Settings manually 1 Make sure that the DHCP server is enabled on the router Then unplug the router and plug it back in 2 Enter the correct security key if required 3 If this does not work contact your Internet Service Provider for more information Unable to connect to the network Do the following 1 Check all IP Settings 2 Enter the correct security key if required 3 If this does not work contact your Internet Service Provider for more information Connected to a local network but not to the Internet 1 Make sure that the Internet LAN cable is connected to the router s external LAN port 2 Check the DNS values in the IP Settings 3 If the problem persists contact your
93. he TV Connecting via Samsung Link Quickly access the photo video and music files saved on a computer on which Samsung Link software is installed even if you do not connect the TV directly to the computer Connecting via Home Network DLNA Quickly access the photo video and music files saved on a computer by connecting the TV and the computer to the same router or AP Connecting via HDMI Port For HDMI connection one of the following HDMI cable types is recommended e High Speed HDMI Cable e High Speed HDMI Cable with Ethernet A Use an HDMI cable with a thickness of 14 mm or less Using a non certified HDMI cable may result in a blank screen or a connection error A Some HDMI cables and devices may not be compatible with the TV due to different HDMI specifications A This TV does not support HDMI Ethernet Channel Ethernet is a LAN Local Area Network built on coaxial cables standardized by the IEEE A Some computers do not support HDMI interface depending on its graphics adapter specifications In this case use a DVI to HDMI cable to connect the computer to the TV HDCP 2 2 can only use the HDMI MHL port HDCP is short for High bandwidth Digital Content Protection and is for video copyright protection Refer to the diagram and connect the HDMI cable to the external video device s HDMI output connector and the One Connect s HDMI input connector Once the connection has been made you will be able to select the c
94. headphones and the TV may disconnect depending on the distance between them You can t use Bluetooth headphones and TV Sound Output Sound gt Speaker Settings gt TV Sound Output features simultaneously Bluetooth headphone List Displays a list of Bluetooth Headphones that can be paired with the TV Select a Bluetooth headphone to display its menu options You can activate deactivate the Bluetooth headphone or remove it from the list A If the TV fails to find the headphones place the headphones closer to the TV and select Refresh A If you turn the paired Bluetooth headphone on the TV detects it automatically and then displays a pop up window Use the pop up window to connect the Bluetooth headphone easily Enabling the Sound Additional Settings Sound gt Additional Settings Configure additional settings for optimum audio output e DTV Audio Level Digital channels only The TV cannot freely control the volume of the digital audio that it sends to the AV receiver Use this to set the digital audio volume at a comfortable level A According to the type of broadcast signal MPEG HE AAC can be adjusted between 10dB and 0dB A To increase or decrease the volume adjust between the range 0 and 10 respectively e Audio Format Audio Delay This Smart TV is SPDIF enabled The Sony Philips Digital Interface SPDIF provides digital audio output to speakers and various digital devices including A V Receivers and home theatres
95. hem again To select all the channels select Options from the bottom of the screen and then select Select All from the list 2 Once you have made your selection select Delete from the bottom of the screen to remove the selected channels Editing Registered Channels Broadcasting gt Edit Channel Select Options at the bottom of the screen to access the following options However the available options may vary depending on the broadcast signal e Select All Selects all channels displayed in the Edit Channel screen e Edit Favourites Organize favourites lists to find favourite channels and switch between channels more easily e Rename channel Rename Analogue Channels The new name can be up to 5 characters long e Channel Info Check the information of the channel e Information View detailed information about the current programme Enabling Disabling Password Protection on Channels Broadcasting gt Edit Channel You can lock channels you don t want your children to view A To enable password protection set Channel Lock to On First navigate to Broadcasting gt Channel Lock and set it to On Changing Numbers Change the number of the channels in edit channels List Select channels from the Edit Channel screen and then select Change Number at the bottom of the screen Locking Unlocking Channels Select channels from the Edit Channel screen and then select Lock or Unlock at the bottom of the screen When the password en
96. his occurs run the application s tutorial or visit the service provider s website e Depending on the service provider s policies certain applications may not support multitasking Web Browser Restrictions e Select Web Browser The browsing screen may differ from the one on your computer e The web browser is not compatible with Java applications e You cannot download files If you attempt to download a file you will receive an error message instead e The web browser may not be able to access certain websites e Playing Flash videos may be restricted e E commerce for online purchases is not supported e With websites that have scrollable windows scrolling a window can result in corrupted characters e ActiveX is not supported e Certain options are not accessible in Link Browsing mode Switch to Pointer Browsing to activate those options e Only a limited number of fonts are supported Certain symbols and characters may not be displayed properly e The response to remote commands and the resulting on screen display may be delayed while a webpage is loading e Loading a webpage may be delayed or suspended completely with certain operating systems e The copy and paste operations are not supported e When composing an email or a simple message certain functions such as the font size and colour selection may not be available e There is a limit to the number of bookmarks and the size of the log file that can be saved
97. ic User Information You can enter your given name surname and date of birth e Receiving e mail about Samsung services You can determine whether to receive e mail about Samsung services Containing the latest information Deleting All Samsung Accounts from the TV Smart Hub gt Samsung Account gt Remove Accounts from TV Navigate to Smart Hub gt Samsung Account and select Remove Accounts from TV The account and password information saved on the TV is deleted and the account information of any linked apps are also deleted To delete your account information you must be signed in with your Samsung Account Using the NewsON Panel Ni oak ial IIP More News Actual menu screen may differ depending on the TV model This service or some of functions of it may be not available in some countries or region NewsON provides a real world service that informs users of news and weather related information in one place without the need for a newspaper smartphone or computer NewsON users can find daily information on a wide variety of topics in a smart and convenient way Updated in real time NewsON informs users of the latest headlines top stories popular issues and weather forecasts News News articles are updated in real time Simply select an article on the screen The selected article will be displayed on the screen in details For longer articles press the touchpad A or WY or press the A or button
98. ic file while the Multi Link Screen is running will automatically terminate the Multi Link Screen Listening to 3D Audio in 3D Mode A Availability depends on the specific model and area Sound gt 3D Audio 3D audio technology provides immersive sound that matches the pop up effect of 3D video by using perspective in the audio depth control Only available in 3D mode Resetting All Sound Settings Sound gt Reset Sound Use to reset all sound settings to the factory defaults TV Control using your Voice Voice Control UHD 9000 and UHD SOW model System gt Voice Control You can access and select certain menu options and functions using voice commands For more effective voice recognition speak slowly and clearly in the language specified in the System gt Voice Control gt Language option oice Control is classified into two interactive voice control that enables conversational instructions and imperative voice control where only pre defined instructions are used Smart Hub setup and time settings as well as the user s agreement on the use terms Trying the interactive voice control without completing any of these requirements will display a notification pop up Follow the onscreen instructions and complete the necessary settings The imperative voice control is available regardless of the interactive voice control settings Use only pre defined commands in the imperative voice control mode A Please read throug
99. idual pixels Decreasing the brightness reduces power consumption e Contrast Adjusts the screen contrast e Brightness Adjusts the overall brightness e Sharpness Sharpens or dulls the edges of objects Colour GED Adjusts the overall colour saturation Tint G R Adjusts the ratio of green to red Increase the green value to saturate the greens and the red value to saturate the reds A Adjusted values are saved by the TV for the current source and picture mode and remain in effect each time the source and picture mode are selected Consequently the TV can have different picture settings for each external source Applying the Current Picture Settings to Other Input Sources Picture gt Apply Picture Mode You can apply the picture quality setting that you configured for the TV to all external devices connected to the TV or to the current source only To apply the setting to all external devices connected to the TV select All Sources To apply the setting to the current input only select Current Source Fine Tuning Each Picture Mode Advanced Settings Picture gt Advanced Settings Select Picture gt Advanced Settings to fine tune how images are displayed on the TV screen for each Picture Mode A Advanced Settings is only available when the Picture Mode is set to Standard or Movie When the TV is connected to a computer via an HDMI DVI cable only White Balance and Gamma can be adjusted Ch
100. il stores Teletext Feature Troubleshooting Getting Support 167 Support through Remote Management 169 Finding the Information You Need for Service There is a problem with the screen 169 Testing the Picture can t hear the sound clearly 172 Testing the Sound can t see 3D images clearly 173 Testing 3D Picture Quality There is a problem with the broadcast The computer won t connect can t connect to the Internet Anynet HDMI CEC isn t working am having trouble launching using apps My file won t play want to reset the TV Other Issues Notes and Precautions Read Before Using 3D Viewing Mode 179 3D Precautions 182 Supported Resolutions for each 3D Mode Supported Resolutions for UHD When connecting via UHD 184 HDMI Connector except for the MHL to HDMI Connector Voice Motion and Face Recognition Precautions 185 Precautions for Voice Motion and Face Recognition 187 Requirements for Using Voice Motion or Face Recognition Read Before Using SAMSUNG APPS Web Browser Restrictions Photo Video and Music File Limitations 192 Storage Device File Transfers 193 Supported External Subtitles 193 Supported Internal Subtitles 194 Supported Image Formats and Resolutions 194 Supported Music Formats and Codecs 195 Supported Video Codecs Read After Installing the TV 197 Picture Sizes and Input Signals 198 Installing an Anti Theft Kensington Lock 198 Read Before Setting Up a Wireless I
101. ile watching TV to change channels or to see what s on other channels Select a channel from the Channel List to jump to it right away To quickly scroll through the list use the channel up down buttons This moves the focus one page at a time The Channel List screen contains the following icons A An analogue channel A favourites channel I A locked channel e Using Options Press lt button to select Options The following options are available Function Description Category If you select a Category its channels appear in the list among the TV s channels Edit Favourites Designate favourites channels e Changing to Favourites Press gt button to select Favourites 1 through Favourites 5 This shows the selected list s channels However a Favourites list can only be selected if it contains at least one favourites channel If you haven t created a Favourites list yet you need to create one first Registering Removing and Editing Channels Broadcasting gt Edit Channel Remove channels from the index of channel restore removed channels and rename analogue channels The Edit Channel screen icons indicate the following e A _ An analogue channel e A favourites channel e A locked channel Registering and Removing Channels Broadcasting gt Edit Channel Removing Registered Channels Remove registered channels from the index 1 Select the channels you want to remove Unselect channels by choosing t
102. imedia Content Saved in a Computer Mobile Device section A It will be possible to view play on the screen files moved to Windows Media Player s default folder A As long as File Sharing is activated unauthorised access may be allowed Disable File Sharing if data access is not required Connecting with a Mobile Device Connect mobile device such as a smartphone or tablet to the TV directly or indirectly over a shared network and display the mobile device screen or content on the TV screen Connect the mobile device to the TV as follows Connecting with MHL to HDMI Cable Connect the mobile device s USB port to the One Connect s HDMI port with the MHL to HDMI cable to view the mobile device screen on the TV Mobile Device Screen on TV Screen Mirroring Wirelessly connect the TV to the mobile device with the mirroring function to view the mobile device s screen on the TV A This option is available only with mobile devices that support mirroring Connecting Mobile Devices without a Wireless Router Wi Fi Direct Wi Fi Direct enables you to connect the TV to a mobile device without a router or AP Quickly access and play photo video and music files from a connected mobile device on the TV screen A This option is available only with mobile devices that support Wi Fi Direct Connecting via Samsung Link Samsung Link enables you to play photo video and music files from a Samsung Link enabled mobile device without having to manually c
103. ion arrows to move the focus The default browsing method of Web Browser is Pointer Browsing To enable Link Browsing select the Link Browsing icon Command and Status Bar at a Glance Open the Web Browser to display the command and status bar at the top of the screen The following items are available Back Move to the previous page Forward Move to the next page Bookmarks amp History Move to the Bookmarks amp History screen On this screen add the current page to Bookmarks or move edit or delete a bookmarked page Easily access visited pages by navigating the History screen Ee Home Page Move to the main screen Address Bar Check the address of the current page or enter a web page address to move to the page 9 Refresh E Stop Reload the current page or stop reloading the current page EJ Add to Bookmark Add the current page to Bookmarks Search Make a keyword search using the user specified search engine A To change the search engine select the fj icon and then select a search engine in the Set Search Engine menu Zoom Zoom in or out of the current web page PIP Use Web Browser while watching a TV programme on the same screen B Link Browsing J Pointer Browsing Select one from two browsing methods supported by Web Browser Es Settings Configure the Web Browser settings Close Exit Web Browser New Tab Open a new tab Browsing Preferences Select the SJ item on the screen
104. is not available with wireless routers that do not support WPS Check to see if your wireless router supports WPS Setting the Network type to Wireless automatically displays a list of available wireless networks 2 Select WPS PBC and then press the WPS or PBC button located on the wireless router within two minutes 3 The TV exchanges the network name SSID and security key automatically and then attempts to connect to the Internet A confirmation message appears once a connection is established Select OK Troubleshooting Internet Connectivity Issues If you are not able to connect the TV to the Internet read the information below Troubleshooting Wired Internet Connectivity Issues No network cable found Make sure the network cable is plugged in If it is connected make sure the router is turned on If it is on try turning it off and on again IP auto setting failed Do the following or configure the IP Settings manually 7 Ensure that the DHCP server is enabled on the router and reset the router 2 If this does not work contact your Internet Service Provider for more information Unable to connect to the network Do the following 1 Check all IP Settings 2 Ensure that the DHCP server is enabled on the router Then unplug the router and plug it back in 3 If this does not work contact your Internet Service Provider for more information Connected to a local network but not to the Internet 7 Make sure t
105. item Press the button to open the Home Screen and move to a desired item 2 Press and hold the touch pad A context sensitive menu appears 3 In the context sensitive menu select Add to Favourites to add the selected item to the favourite list which will move first of the list A To delete a favourite item select it and press and hold the touch pad to display the context sensitive menu Then select Remove from Favourites Deleting browsing history 1 Press the button to open the Home Screen and select Clear All You will be asked to confirm your selection 2 Select OK on the screen Your browsing history is deleted completely However the Favourites list items will not be deleted A You can also delete your browsing history by selecting Clear All in the Smart Hub gt Home Screen Settings menu Moving to the Panel Screen Press the amp button to open the Home Screen and select the Panel icon On the Panel screen for each service panel the following are available Ly ay y gt Usability depends on the specific model and local region NewsON A Availability depends on the specific area NewsON provides a real world service that informs users of news and weather related information in one place without the need for a newspaper smartphone or computer SAMSUNG APPS You can enjoy variety of free and paid news sports weather and gaming apps on the TV as you would on a smart phone or tablet
106. k Status Network Settings Wi Fi Direct Multimedia Device Settings Screen Mirroring Device Name TV Samsung LE A Actual menu screen may differ depending on the TV model View the current network and Internet status Multiple Functions on a Single Screen This allows you to search the Web use apps and much more while watching TV A Before using Multi Link Screen make sure the TV is connected to the Internet Using Multi Link Screen requires an Internet connection A If the Multi Link Screen launches while the TV did not configure the Smart Hub a pop up window appears To use the Multi Link Screen you need to configure the Smart Hub first On the pop up window select the Set Up Smart Hub to finish configuring the Smart Hub Launching Multi Link Screen Picture gt Open Multi Link Screen From the Picture menu select Open Multi Link Screen A Press M SCREEN on the Samsung Smart Control to launch Multi Link Screen Using Multi Link Screen A UHD and FHD contents and channels cannot be viewed simultaneously A Launching Smart Hub while using Multi Link Screen automatically terminates Multi Link Screen A Certain TV features and apps may not be supported by Multi Link Screen If this is the case exit from Multi Link Screen and then use the feature Selecting a Feature 7 Press the Samsung Smart Control s M SCREEN button while Multi Link Screen is running The Options menu appears 2 Select a feature from the Opti
107. l contains information You can also download a copy of the e Manual from Samsung s website and read it on your computer or print it out Yellow words indicate a menu item white bold words indicate remote control buttons Arrows are used to indicate the menu path Example Picture gt Picture Mode Select e Manual The e Manual loads Select a category from the side of the screen Once a selection has been made the contents of the selected category appear Select an item from the list This opens the e Manual on the corresponding page If a description doesn t fit on a single screen You can scroll pages in one of the following ways Position the focus on the page to display onthe screen Press A V button Additional e Manual Features Loading Pages using Keywords Select Search from the side of the screen to bring up the search screen Enter a search term and then select Done Select an item from the search results to load the corresponding page Loading Pages from the Index Page Select Index from the side of the screen to bring up the index screen Select a keyword from the list to navigate to the relevant page Availability depends on the area or language Using History to Load Previously Read Pages Select Recent pages from the side of the screen A list of previously read pages is shown Select a page The e Manual jumps to the selected page Accessing the Menu from the e Manual Try Now
108. le format of the content In addition some functions may not be available The multimedia content may not smoothly play depending on the network status If this is the case use a USB storage device Navigate to Smart Hub gt Samsung Account menu and select Log In to sign in with your the Samsung Account Select Network Device in the MULTIMEDIA panel Devices connected to the TV are listed Select a device connected via Samsung Link Folders and files shared by the selected device will be listed Select a media content you wish to play from the list This plays the selected content A Alternatively move to the media content and press gt to play Playing Media Content from a Storage Service Storage Service store user content such as photo video and music files on a server so that they can be viewed played on the TV over the Internet It s also possible to view your media content saved on Storage Service such as Dropbox and SkyDrive from the TV A To play content from a Storage Service you must log into your Samsung Account and link it to the Storage Service account For the information about linking your Samsung Account to a Storage Service account refer to the Linking My Samsung and App Accounts section 1 Navigate to Smart Hub gt Samsung Account menu and select Log In to sign into your Samsung Account 2 Select Storage Service in the MULTIMEDIA panel Storage Service linked to your Samsung Account appears Select
109. led Try resetting the picture Picture gt Reset Picture If the Picture Size has been set to Screen Fit change the setting to 16 9 Change the cable satellite box resolution If you are using AV composite input connect the video cable yellow to the One Connect s green component jack If the TV is connected to a cable box try to reset the box Disconnect and then reconnect the AC cord and wait until the cable box reboots It may take up to 20 minutes Set the output resolution of the cable box to 1080i or 720p can t hear the sound clearly Testing the Sound Support gt Self Diagnosis gt Sound Test Before you review the list of problems and solutions below make sure that the Speaker Select menu item is set to TV Speaker and then listen to the speakers again If the TV still does not play audio run the Sound Test The Sound Test uses a built in melody to check for sound problems If the TV does not play sound during the Sound Test or the sound is distorted there may be a problem with the TV Contact Samsung s Call Centre for assistance If the TV plays the Sound Test melody without distortion there may be a problem with an external device Please check the connections If the problem persists refer to the external device s user manual If you can t hear the melody or there is a problem make sure Sound gt Speaker Settings gt TV Sound Output is set to TV Speaker and then try again If the problem persists ther
110. lity Shortcuts panel Launch the e Manual Log in or out of your Samsung account Move to the right Move to the left You can move the virtual remote control on the screen Large size Standard size You can resize the virtual remote control on the screen Alternatively navigate to the System gt Smart Control Settings menu and select and set the Onscreen Remote Size option Touch Sensitivity You can change the touchpad sensitivity G Alternatively navigate to the System gt Smart Control Settings menu and select and set the Touch Sensitivity option Motion Sensitivity Put a finger on the touchpad and move it to adjust the speed of the pointer on the screen Navigate to System gt Smart Control Settings and select Motion Sensitivity to enable this option Universal Remote Setup Moves to the Universal Remote Setup screen Cancel Close the pop up menu Using Near Field Communications NFC ey ay l A Dy Availability depends on the specific model and area Smart View 2 0 is a cross platform multi screen app that enables you to load the TV screen on an NFC compatible device share multimedia contents between two devices and control the TV remotely To install Smart View 2 0 follow these easy steps 1 Activate NFC on the mobile device amp 2 I Y For more information refer to the device s manual Put the mobile device near the NFC logo on the battery cover of the Samsung Smart Control A
111. lock or unblock pop up windows Page Block Block or unblock pages such as commercial pages Manage a list of pages to block by entering the address of a web page General Delete browsing history or Internet usage information or reset Web Browser Set Security Mode to On to restrict access by malicious codes or phishing sites Encoding Set the Auto select to On or select an encoding method from the list Pointer Adjust the pointer speed in Pointer Browsing mode or change the link access method Browser Information Check the current version of Web Browser Help This will familiarise yourself with the basics of Web Browser Rearranging Apps on the SAMSUNG APPS Screen A O N On the SAMSUNG APPS screen move to the app you wish to change the order Press and hold the Enter button A pop up menu appears On the pop up menu select Move Move an app to a desired location and select the app again Removing an App from the TV A Note that if an app is removed the data related to the app is also deleted Removing an App 7 On the SAMSUNG APPS screen move to the app you wish to remove 2 Press and hold the Enter button A pop up menu appears 3 On the pop up menu on the screen select Delete A removal confirmation window appears Select Yes The selected app is removed Removing Multiple Apps 1 On the SAMSUNG APPS screen move to the app you wish to remove 2 Press and hold the Enter button A pop up menu appears 3 O
112. log into your Samsung Account You can view a list of frequently played content on MOVIES amp TV SHOWS screen in addition to the default recommended content list On MOVIES amp TV SHOWS screen select a movie or TV programme you wish to watch Detailed information about your selection appears on the screen On the detailed information screen select an app to play the content This launches the selected app and displays detailed information about the content A If the selected app is not installed a pop up window will appear From the pop up window move to the detailed app information page or install the app You can play the content in the detailed information of the content A If the selected content is free you can instantly watch the content If the content is a paid content you must first purchase the content in the app In App Purchase The purchasing procedures on the app may differ depending on the app You may need to log into the app or enter payment information Registering Content to Favourites 1 2 On MOVIES amp TV SHOWS screen select a movie or TV programme that you wish to register to Favourites Detailed information about your selection appears on the screen Select J button on the detailed information screen The content is added to the Favourites A Select Favourites at the lower part of the MOVIES amp TV SHOWS screen to view your favourites content list A Select the EJ button at the top of
113. luetooth Headphone 59 Selecting the Audio Source Screen Smart Hub 60 Testing Smart Hub connections 61 Opening the Home Screen 62 Moving to the Panel Screen 62 Using the Smart Hub Tutorial 62 Resetting Smart Hub Using Smart Hub with Samsung Account 63 Creating a Samsung Account 65 Signing into Samsung Account 66 Linking My Samsung and App Accounts 67 Changing and Adding Information to Samsung Account 67 Deleting All Samsung Accounts from the TV Using the NewsON Panel 68 News 68 Weather Using SAMSUNG APPS Panel 70 Using Pop Up Menu Functions 71 Installing an App 72 Default Apps 72 Using Web Browser 75 Rearranging Apps on the SAMSUNG APPS Screen 76 Removing an App from the TV 76 Rating Reviewing an App 77 Updating an App 77 SAMSUNG APPS Features Using MOVIES amp TV SHOWS Panel 80 Using Pop Up Menu Functions 81 Watching a Movie TV Programme 81 Registering Content to Favourites 82 Rating and Sharing a Purchased Content Playing Photos Videos and Music MULTIMEDIA 83 Playing Media Content from a USB Device 84 Playing Multimedia Content Saved in a Computer Mobile Device 86 Playing Media Content from a Storage Service 87 Buttons and Functions Available while Viewing Photos 88 Buttons and Functions Available while Watching Video 90 Buttons and Functions Available while Playing Music 91 Functions on the Media Content List Screen 92 Listening to Music in HD Quality 92 Listening to 3D Audio in 3D Mo
114. lways use different folder names for multiple USB devices e Use a USB memory stick or multi card reader The On Timer may not work with certain battery powered USB devices MP3 players or PMPs because the TV may take too long to recognise the device Turning Off the TV Using Off Timer System gt Time gt Off Timer Gay Set the Off Timer to turn the TV off automatically at a specific time Select System gt Time gt Off Timer The timer configuration window appears Configure the following settings The Off Timer is only available if the Clock Set has been set e Setup Specify the dates and the duration Use Manual to specify the days of the week e Time Set the time that the TV turns off automatically Using the Screen Burn Protection and Energy Saving Features Preventing Screen Burn System gt Auto Protection Time Availability depends on the specific model and area Still images can leave burned in after images on the screen if left for a long time Use Screen Burn Protection to protect the screen Select System gt Auto Protection Time and then choose a time setting from the list If a still image is shown on the screen for longer than the time you selected the TV will automatically activate Screen Burn Protection to prevent burned in after images that may damage the screen Using Energy Saving Features System gt Eco Solution Eco Solution adjusts the TV s brightness level and prevents overheating to reduce over
115. mart Hub gt Samsung Account and select Edit profile To register your face using the Virtual Remote panel press KEYPAD to select your active Samsung Account and then select Edit profile Enter the password in the password input box and then select Done The edit profile screen appears Select Sign in Method and change the login method to Face Recognition Select Save Signing into Samsung Account with Your Face Navigate to Smart Hub gt Samsung Account and select Log In A Press KEYPAD on Samsung Smart Control and select Sign In to access the Sign In screen Choose your Samsung Account Face towards the TV camera If you have set the login method to face recognition the TV will automatically match your face with your Samsung Account If recognition fails try again A Password entry is required when logging into accounts that have been configured to require password entry during face registration A The user s entire face must be visible to the camera Make sure the face is brightly lit Shadows prevent the camera from recognizing your face accurately A Keep your expression as neutral as possible In addition keep your mouth closed but at the same time as neutral as possible A Even if more than one registered face matches your face the TV signs you in with the matching face s account Setting Up a Schedule Viewing Configure the TV to show a specific channel or programme at a specific time and date The VE ic
116. ms Powering On Unable to find a Channel Try this If your Samsung Television is flickering or dimming sporadically you may need to disable some of the energy efficiency features Disable Energy Saving System gt Eco Solution gt Energy Saving or Eco Sensor System gt Eco Solution gt Eco Sensor If the colour on your Samsung television screen is not correct or the black and white colours are off run Picture Test Support gt Self Diagnosis gt Picture Test If the test results indicate that the problem is not caused by the TV do the following e Confirm that the One Connect s video input connectors are connected to the correct external device video output connectors e Check the other connections as well If the TV is connected to an external device via a component cable confirm that the Pb Pr and Y jacks are plugged into their proper connectors HDMI UHD Color is specific to a UHD source and does not operate properly for any other source In this case navigate Picture gt Picture Options gt HDMI UHD Color menu and then set the HDMI UHD Color enabled HDMI connector to Off If the colours on your Samsung TV are correct but just a little too dark or bright try adjusting the following settings first e Go to the Picture menu and adjust the Contrast Brightness Sharpness Colour and Tint G R settings If you notice ghosting or blurring on the screen use the Motion Plus option Picture gt Picture Options g
117. n Repeat Set the repeat mode Repeat One repeats the current music file only Repeat All repeats all music files contained in the folder Shuffle Play the music files in order or randomly Select Speakers Choose a speaker to play the audio sound Mode Change the Sound Mode setting Settings Create a playlist with the music file list While playing a playlist you can delete a track from the playlist Functions on the Media Content List Screen The media content screen for the selected storage device includes the following functions e Filter Use this option to filter the list to see only the photo video or music files contained in the storage device e Sort By Sort the list by content type A This function is not available when Filter is set to All e Options A This function is not available when Filter is set to All Function Description Start the slide show Slide Show This option is available for photo files This option is not available with Sort By set to Folder Play Selected Play only the selected content This function is the same as the Copy function of a computer Use this function to send the media content to another storage device For information on storage devices supported by this feature refer to Storage Send If the media content s title is being displayed incorrectly you can change the encoding Encoding method G This function is available only for music files Rename Playlist
118. n Mirroring to run Screen Mirroring Also you can select Screen Mirroring on a list by pressing SOURCE Run mirroring on the mobile device Display a list while automatically searching for mobile devices Select the TV and it connects automatically A When the mobile devices cannot connect try turning the TV off and on Allow Reject the connection via mobile devices 1 This is only available for watching when mobile devices allow the connection Navigate to Network gt Screen Mirroring gt Device Manager to select Device Manager This displays a list of required mobile devices connection You can allow access or deny connections with mobile devices Connecting Mobile Devices without a Wireless Router Wi Fi Direct Network gt Wi Fi Direct Wi Fi Direct lets you connect mobile devices directly to your TV using wireless technology After connecting a device to the TV using Wi Fi Direct it will be possible to view play video photo and music files from the device on the TV The mobile device must support Wi Fi Direct Make sure the mobile device you intend to use supports Wi Fi Direct Enable Wi Fi Direct on the mobile device and then launch Wi Fi Direct The TV automatically scans for and displays a list of available devices The TV s name also appears on the mobile device Select the device from the list to initiate a connection If a connection request is made by the TV a permission message appears on the
119. n a power failure or the HDMI cable has been disconnected please scan for the device again Connect an optical cable to the TV and the receiver ARC enables digital sound to be outputted via the HDMI ARC port However ARC is only available when the TV is connected to an audio receiver that supports ARC am having trouble launching using apps launched an app but it s in English Languages supported by the app may be different from the user interface language How can change the The ability to change the language depends on the service provider language My application is not Check with the service provider working Refer to the help section on the application service provider s website My file won t play Some files can t be This problem may occur with high bitrate files Most files can be played back but played you might experience problems with high bitrate files want to reset the TV Reset Picture Sound Channel Smart Hub and all other Support gt Self Diagnosis Reset Settings S Reset settings except for the network settings to their factory default settings Reset all saved information relating to Samsung accounts Resetting Smart Smart Hub gt Reset 3 H Hub Smart Hub and linked service accounts as well as Smart Hub service agreements and applications Other Issues The Problem The TV is hot The picture won t display in full screen The Mode Not Supported message ap
120. n message will be displayed Select OK Connect the TV to the external UHD player using the HDMI cable and turn on the external UHD player A After setting the HDMI connector to On it takes some time to complete the conversion x If the HDMI connector with HDMI UHD Color enabled is connected to a device that does not support UHD content the device may not operate properly If this is the case set HDMI UHD Color for the HDMI connector to Off A The HDMI connector with HDMI UHD Color set to Off supports up to UHD 50P 60P 4 2 0 while the HDMI connector with HDMI UHD Color set to On supports up to UHD 50P 60P 4 4 4 and 4 2 2 For more information refer to UHD Compatibility e Film Mode Optimises the picture quality for movies Select this mode for watching movies A This feature is only available when watching TV or when the input signal is AV Component 480i 10801 or HDMI 1080i e Motion Plus Removes blurring and judder from scenes with rapid movement If you select Custom you can configure Blur Reduction and Judder Reduction manually and set LED Clear Motion on for a sharper LED image A The Info screen on your TV displays the resolution and frequency of the incoming signal 60Hz but not the frequency the TV is generating for the image it is displaying by using Motion Plus function A If noise occurs on the screen please set up the Motion Plus to Off If Motion Plus is Custom you can set up the Blur Reduction Ju
121. n modify the volume up to 12db to equalise the sound The Auto Volume function has two settings Normal and Night Normal applies a normal level of volume adjustment Night applies a slightly lower volume level and is ideal for late night TV viewing If you want to use the volume control of a connected source device to control the sound deactivate the Auto Volume function When you use the Auto Volume function with a source device the device s volume control may not function properly Setting the Time and Using the Timer Setting the Current Time System gt Time gt Clock Set Set the clock manually or automatically Once the clock has been set you can select the INFO button to check the current time Y The clock must be reset every time the power is disconnected Time Offset System gt Time gt Time Offset If the set time is not accurate users can set the Time Offset to adjust the time difference hourly from 12 to 12 hour Changing Time Offset is only available when the Time is set to auto and is set through a network The current time will be set through a network if the TV fails to receive the time information including the broadcast signal from TV stations ex Watching TV via set top box Satellite receiver or etc Using the Timers Using the Sleep Timer System gt Time gt Sleep Timer QAN This automatically shuts off the TV after a preconfigured period of time Select System gt Time gt Sleep Timer You can
122. n the list select Add Network and enter the network s SSID manually 3 Enter the security key and select Done If the selected network is not security enabled the TV attempts to connect right away 4 A network connection will be attempted Once a connection is established the TV displays a confirmation message Select OK If the attempt fails try again or connect manually C ARANNA NM Linan ta A A Deer alar aa NA a ria ly Conn ACT n O f O A VV r AIAQCQ Via n J A i E AVY CONNECTING tO a VWIFeEleSS vianuaily Network gt Network Settings With networks that require a static IP address you will need to enter the IP address subnet mask gateway and DNS values manually to connect to the network To get the IP address subnet mask gateway and DNS values contact your Internet Service Provider ISP Refer to the Dynamic versus Static IP Addresses section for more information on dynamic IP and static IP addresses 1 Setting the Network type to Wireless automatically displays a list of available wireless networks Network Settings Select your network type Erea oe Wireless network AP0000 You can connect your TV to the AP0001 k internet Please select which Add Network wireless network to use Refresh WPSIPBC 2 Select a network SSID If the network you want doesn t appear in the list select Add Network and enter the network s SSID manually 3 Enter the security key
123. n the pop up menu on the screen select Delete Multiple A check box appears on the app icons 4 Select all the apps you wish to remove and then select Delete A removal confirmation window appears Select Yes Selected apps are removed Rating Reviewing an App On the detailed app information screen you can rate the app or send a review to the app developer v Y Torate or review an app you must log into your Samsung Account You can only rate or review with a TV purchasing apps and games Updating an App 1 On the SAMSUNG APPS screen move to the app you wish to update Press and hold the Enter button A pop up menu appears On the pop up menu on the screen select Update apps A pop up window appears A OQ N Select all the apps you wish to update and then select Update All the selected apps are updated to the latest versions Setting Auto App Update Smart Hub gt Apps Settings To update apps automatically navigate to Smart Hub gt Apps Settings and set Auto update to On The apps installed on the TV are automatically updated as updates become available SAMSUNG APPS Features Smart Hub gt Apps Settings You can configure the features related to the apps installed on your TV Enabling Automatic Tickers You can configure selected tickers to display automatically when the TV is turned on Ticker Service enables you to use other services while watching TV You can receive news stock and weather information
124. nce the connection has been made you will be able to select the connected external device using the SOURCE button Mobile Device Screen on TV Screen Mirroring Network gt Screen Mirroring Wirelessly connect a mirroring enabled mobile device to the TV and play the video and audio files stored on the device on the TV Mirroring refers to the function that plays the video and audio files located on a mobile device on a TV and on the mobile device simultaneously A x To use the Screen Mirroring function the mobile device must support a mirroring function such as AllShare Cast or Screen Mirroring To check whether your mobile device supports the mirroring function please visit the mobile device manufacturer s website The video or audio may intermittently stop depending on network conditions Connecting via a mobile device On the mobile device run Screen Mirroring The mobile device searches for available devices to connect to From the search result list select TV The TV displays a pop up window In the pop up window select Allow to connect the mobile device A All previously allowed mobile devices will automatically connect without needing approval A If you select Deny the device won t appear and can t be activated in this way Navigate to Network gt Screen Mirroring gt Device Manager to allow the previously denied mobile device Not searching for the TV on mobile devices 1 Navigate to Network gt Scree
125. nce the connection has been made you will be able to select the connected external device using the SOURCE button TV Audio through the External Speakers Your TV has a variety of connectors for audio input from devices such as Blu ray players and DVD players and for audio output to such devices as amplifiers The connectors are listed below e ARC Audio Return Channel e Digital Audio Optical e Audio Out There are several issues to bear in mind when using audio input e For better audio quality it is a good idea to use an AV receiver e The number of connectors and their names and locations may vary depending on the model e Refer to the external device s operating manual when connecting it to the TV The number of external device connectors and their names and locations may vary depending on the manufacturer HDMI ARC Connection A Some models may not support ARC ARC Audio Return Channel enables digital sound output using just an HDMI cable However ARC is only available through the HDMI ARC port and only when the TV is connected to an ARC enabled AV receiver i Y The number of connectors and their names and locations may vary depending on the model Connect an HDMI cable to the One Connect s HDMI ARC connector and the device s HDMI output connector Digital Audio Optical Connection Connecting an AV receiver to the TV via a digital audio optical connector lets you listen to digital audio Connec
126. nd DNS values manually when setting up the network connection To get the IP address subnet mask gateway and DNS values contact your Internet Service Provider ISP If the network requires a static IP address use an ADSL modem that supports DHCP ADSL modems that support DHCP also allow static IP addresses Ethernet Ethernet is a LAN Local Area Network that uses coaxial cables standardized by the IEEE Component Connection Component connections are mostly used for game consoles and transmit the video signal by splitting it into a luminance signal Y and two colour signals Pb and Pr The connector is marked as Component IN _ Pr Pb Y on the back of the TV On some devices it is sometimes marked as Cr Cb Y Cb and Cr are the digital conversions of the Pb and Pr signals The connectors are normally colour coded red R blue B and green G and offer the best picture quality possible for an analogue connection
127. net This option requires an Internet connection A DO NOT turn off the TV s power until the upgrade is complete The TV will turn off and on automatically after completing the software upgrade All video and audio settings return to the default settings after a software upgrade Updating Software using a USB connection Support gt Software Update gt Update now 7 Visit Samsung s website on a computer and download the update package to a USB device A Save the update package in the USB device s top level folder Otherwise the TV will not be able to locate the update package Connect the USB device with the update package to the TV 3 Select Support gt Software Update gt Update now The software is updated using the update package on the USB device A DO NOT turn off the TV s power until the upgrade is complete The TV will turn off and on automatically after completing the software upgrade All video and audio settings return to the default settings after a software upgrade Enabling Automatic Software Updates Support gt Software Update gt Auto update If the TV is connected to the Internet the Auto update option upgrades the TV s software while it is in Standby Mode In Standby Mode the TV appears to be turned off but still has access to the Internet This allows the TV to upgrade itself automatically while it is not in use This option requires an Internet connection Because the TV s internal processes ar
128. ng the SOURCE button For example to switch to a gaming console connected to the second HDMI connector press SOURCE button From the Source list select HDMI2 to change the input signal to HDMI mode Connector names may vary depending on the model The following options are available in the Source screen e TOOLS Button Select a port connected to an external device and press and hold the Enter button The following functions are available A Available options for each connector may vary Edit Name Rename devices connected to the TV for easier identification of external sources For example you can designate a computer connected to the TV via an HDMI DVI cable as DVI PC Alternatively simply designate a computer connected to the TV via an HDMI cable as PC You can also designate an AV device connected to the TV via an HDMI DVI cable as DVI Devices Information View detailed information about the connected devices Anynet HDMI CEC Displays a list of Anynet HDMI CEC compliant devices that are connected to the TV This option is only available with Anynet HDMI CEC set to On Disconnect USB Device Used to safely remove a USB device connected to the TV This option is only available when a USB device has been selected e Universal remote setup Select Universal remote setup on the screen to configure the universal remote function By configuring a universal remote control you can control cable boxes Blu ray
129. ngton slot The lock is sold separately The method of using a Kensington Lock may differ for each TV model Refer to the Kensington Lock manual for more information Read Before Setting Up a Wireless Internet Connection Wireless Internet Precautions e This TV supports the IEEE 802 11a b g n communication protocols Samsung recommends using IEEE 802 11n Video files stored on a device connected to the TV via DLNA may not play back smoothly e To use wireless Internet the TV must be connected to a wireless router or modem If the wireless router supports DHCP the TV can use a DHCP or static IP address to connect to the wireless network e Select a channel that is not currently in use for the wireless router If the channel set for the wireless router is currently being used by another device the result is usually interference and or a communications failure e Most wireless networks have an optional security system To enable a wireless network s security system you need to create a security key using characters and numbers This security key is then needed to connect to a security enabled AP Wireless Security Protocols The TV only supports the following wireless network security protocols and is unable to connect to non certified wireless routers e Authentication Modes WEP WPAPSK WPA2PSK e Encryption Types WEP TKIP AES In compliance with the newest Wi Fi certification specifications Samsung TVs do not support WEP or TK
130. not support Anynet HDMI CEC In this case you will need to replace the HDMI cable The TV remote control may not function under certain circumstances If this occurs select the Anynet device again Anynet HDMI CEC only works with external devices that support HDMI CEC and only when those devices are either in standby mode or turned on Anynet HDMI CEC can control up to 12 compatible external devices up to 3 of the same type With home theatre systems however the number of systems that can be controlled is limited to one To listen to 5 1 channel audio from an external device connect the device to the TV via an HDMI cable and the device s digital audio output connector directly to the home theatre system A home theatre system that has been connected to the TV using an HDMI cable and an optical cable supports 2 channel audio only 5 1 channel audio is however available for digital broadcasts with 5 1 channel audio Setting Up Anynet HDMI CEC System gt Anynet HDMI CEC Anynet HDMI CEC Enables disables Anynet HDMI CEC Set to Off to disable all Anynet related features Set to On to enable all Anynet HDMI CEC related features Auto Turn Off When set to Yes turns off Anynet HDMI CEC compatible external devices when the TV is turned off A Some Anynet HDMI CEC compatible devices do not support this feature Search for Devices AND Search for Anynet HDMI CEC compatible devices Using A
131. not shake your 3D glasses repeatedly Shaking the glasses will power them on and can cause the battery to discharge faster than it would normally With SSG 5100GB model glasses there is a danger of explosion if the battery is incorrectly replaced With SSG 5100GB model glasses make sure to replace the battery with the same type A Safety Precautions The following safety instructions are to ensure your personal safety and prevent property damage Please read the following to ensure the proper use of the product Do not place the product in a location exposed to direct sunlight heat fire or water Exposure may result in a product malfunction or fire Do not apply force to the lenses of the 3D glasses Do not drop or bend the product Applying force dropping or bending may result in a 3D glasses malfunction Keep the components of the 3D glasses out of reach of children Especially ensure children do not swallow any of the components If your child swallows a component consult your doctor immediately When cleaning the product do not spray water or cleaner directly onto the surface of the product Spraying water or cleaner directly onto the glasses may result in fire or electric shock damage to the product s surface or cause the indicator labels on the product s surface to come loose Do not apply chemicals containing alcohol solvent or surfactant such as wax benzene thinner pesticide air freshener lubricant or cleaner
132. nternet Connection Computer Connection Precautions 199 IBM 199 MAC 200 VESA DMT Supported Resolutions for Video Signals 201 CEA 861 202 HDMI Licence Glossary Connecting the TV to the internet 1 Connect the TV to the internet via wired or wireless connection 2 Set up Network Settings via Network gt Network Settings 2 Setting up Smart Hub The first time you start Smart Hub you need to set it up Follow the directions on the screen 3 Using Smart Hub Go to Smart Hub gt Apps and download applications from Samsung Smart TV For more information refer to Smart Hub Setting up Voice Control Set up the desired value via System gt Voice Control 2 Using Voice Control Press the VOICE button on the Samsung Smart Control and then say the desired commands For more information refer to TV Control Using your Voice UHD S9W models need to be connected to the TV camera in order to use Motion Control Setting up Motion Control Enter required values via System gt Motion Control Using Motion Control Raise a hand with stretching an index finger until an arrow cursor appears on the screen Move the hand to move the pointer on the screen and then gesture like clicking a mouse to click a button For more information refer to IV Control using Motions Connecting the TV Press both the RETURN button and the MENU button simultaneously for more than 3 seconds 2 Set
133. number your TV s model number your TV s software version the Smart Hub info and other information you need to receive the service support gt Y Press EN to view the open source licence There is a problem with the screen Testing the Picture Support gt Self Diagnosis gt Picture Test Before you review the list of problems and solutions below run the Picture Test to determine if the problem is caused by the TV The Picture Test displays a high definition picture you can examine for flaws or faults If the test picture does not appear or there is noise or distortion the TV may have a problem Contact Samsung s Call Centre for assistance If the test picture is displayed properly there may be a problem with an external device Please check the connections If the problem persists check the signal strength or refer to the external device s user manual A If the test picture does not appear or there is noise or distortion the TV may have a problem Contact Samsung s Call Centre for assistance A If the test picture is displayed properly there may be a problem with the external device Please check the connections If the problem persists check the signal strength or refer to the external device s user manual The Problem Flickering and Dimming Component Connections Screen Colour In HDMI mode there is something wrong with the screen Screen Brightness Motion Plus Blur Unwanted Powering Off Proble
134. nynet HDMI CEC Selecting an External Device 1 2 3 Select TOOLS The Tools list appears Select Anynet HDMI CEC from the list The Select Device screen appears Select a device and wait for the switch to take place This process may take up to 2 minutes to complete and cannot be cancelled once started Accessing the External Device s Menu Once the TV has switched over to the selected device you can access the device s menu using the TV s remote control Select TOOLS The following list appears though it may differ based on the external device Anynet HDMI CEC Displays a list of HDMI CEC compliant devices connected to the TV Select View TV to exit Anynet HDMI CEC and start watching TV To switch to the screen of an external device simply select that respective device Connected Device Menu Display the menu of the connected device If the target device is a DVD player the DVD menu is shown Connected Device Tools Displays a list of frequently used functions available for the device If the target device is a DVD player the DVD playback menu is shown A Some external devices may not support this option Connected Device Title Menu Display the connected device s title menu If the target device is a DVD player the DVD title menu is shown ay z i z Y Some external devices may not support this option Using the e Manual Launching the e Manual Support gt e Manual The embedded e Manua
135. o use 1 Select Sound gt Sound Customiser gt Custom Sound Profile 2 Select a Custom Sound Profile from the list Renaming and Deleting Custom Sound Profiles Sound gt Sound Customiser gt Manage Custom Sound Rename or delete custom sound profiles A 1 Z 3 KS 7 Custom Sound Profile must contain a Custom Sound Profile Select Sound gt Sound Customiser gt Custom Sound Profile Choose a Custom Sound Profile you want to rename or delete Select Sound gt Sound Customiser gt Manage Custom Sound This brings up the Manage Custom Sound window Select a Custom Sound Profile you want to rename or delete and then select Rename or Delete Selecting Rename brings up the on screen keyboard Use the keyboard to change the name Delete the selected Custom Sound Profile Modifying a Custom Sound Sound gt Sound Customiser gt Edit Custom Sound Modify the sound settings of a Custom Sound profile 1 Select Sound gt Sound Customiser gt Edit Custom Sound and then select the Custom Sound you want to edit from the pop up window Select Preview to listen to the preview test tone and then select Next Select Next A 6 step test will start During each stage select Yes when you can hear the test tone If you want to listen to it again select No Once the test is complete you can compare the original sound to the calibrated sound Select Next and enter a name for the calibrated sound profile Once the se
136. ode for an optimal sports viewing experience Y Whether Soccer Mode or Sports Mode is displayed depends on the area Y This feature is only available with the UHD 9000 and SEK 2500U model Button Description Change the picture size P SIZE 2 OOA en Y Availability depends on the specific model and area You can split the TV screen and use various functions such as watching TV M SCREEN surfing the web watching video and so on For more information refer to Additional Functions Press and hold the following buttons for 1 second to use additional functions Button Description RETURN EXIT Press and hold this button to exit all currently running applications Press and hold this button to bring up the Accessibility Shortcuts panel Select Z the options to turn them on or off EJ INFO Press and hold to view information about the current digital channel or media file Using the TV by Moving the Samsung Smart Control The Samsung Smart Control has a motion sensor gyro sensor that allows you to easily control the TV by holding and moving the Samsung Smart Control After Placing a finger on the touchpad a pointer appears on the screen Hold and move the Samsung Smart Control The pointer moves the same way the Samsung Smart Control is moved It s also possible to scroll up and down on scrollable screens if you remove the finger from touchpad the screen pointer disappears G Navigate to System gt Smart Control Settings
137. olor is specific to a UHD source and does not operate properly for any other source In this case navigate Picture gt Picture Options gt HDMI UHD Color menu and then set the HDMI UHD Color enabled HDMI connector to Off can t see 3D images clearly Testing 3D Picture Quality A Availability depends on the specific model and area Support gt Self Diagnosis gt 3D Picture Test if you have not paired your 3D glasses with the TV pair them first To test 3D picture quality the TV and the 3D glasses must have been paired Put on the 3D glasses navigate to Support gt Self Diagnosis and select 3D Picture Test The 3D Picture Test displays a high definition picture to examine the 3D screen for flaws or faults If the test fails to identify a problem there may be a problem with an external device or the signal strength A If the test picture does not appear or there is noise or distortion the TV may have a problem Contact Samsung s Call Centre for assistance A If the test picture is displayed properly there may be a problem with the external device Please check the connections If the problem persists check the signal strength or refer to the external device s user manual The Problem The 3D glasses are not working correctly can t see 3D images clearly The batteries in the 3D glasses are flat Try this Make sure the glasses are powered on The 3D feature may not work properly if there is another 3D p
138. on appears next to programmes that have been configured for a Schedule Viewing Toset up a Schedule Viewing you must first set the TV s clock Go to Clock Set System gt Time gt Clock Set Setting Up Schedule Viewing Channel Schedule Viewing The Schedule Viewing function for programmes on analogue channels can be set up by specifying the time and date 7 Run Schedule Manager and then select Schedule A pop up menu will appear Select Schedule Viewing to process 2 Specify that programme s Channel Repeat and Start Time and then select OK to finish Managing the Schedule Viewing List Broadcasting gt Schedule Manager You can change the settings of Schedule Viewing sessions or cancel scheduled sessions altogether Deleting Schedule Viewing Sessions You can delete Schedule Viewing sessions 1 Select Broadcasting gt Schedule Manager 2 Select a session from the Schedule Manager A pop up window appears 3 Select Delete This cancels the selected viewing session Editing Schedule Viewing Sessions 1 You can change the settings of Schedule Viewing sessions Select Broadcasting gt Schedule Manager Select a session from the Schedule Manager A pop up window appears 3 Select Edit and change the settings of the selected session 4 Once finished select OK This applies the changes you made to the selected viewing session Using the Channel List Broadcasting gt Channel List Launch the Channel List wh
139. onnect the device to the TV Connecting via Home Network DLNA View play on the TV photo video and music files from a mobile device connected to the same router or AP as the TV Connecting via Smart View 2 0 Install and run the Smart View 2 0 app on your mobile device and connect your mobile device to the TV on the same network Connecting with MHL to HDMI Cable Your TV supports MHL Mobile High definition Link via an MHL cable MHL enables viewing and playing video image and audio files from mobile devices on the TV However MHL is only available through the TV s HDMI MHL port and only when used in conjunction with an MHL enabled mobile device For information on configuring MHL on your mobile device refer to the device s User Manual Connecting an MHL to HDMI cable automatically switches Picture Size to Screen Fit This setting will not change automatically if you are using an HDMI adapter In this case change the setting manually in the menu G If you are using an HDMI cable the TV recognizes the signal as an HDMI signal and may respond differently than it would to an MHL to HDMI cable connection A HCCP 2 2 is only supported on HDMI MHL port HDCP 2 2 can only use the HDMI MHL port HDCP is short for High bandwidth Digital Content Protection and is for video copyright protection Refer to the diagram and connect the MHL to HDMI cable to the One Connect s HDMI MHL port and the mobile device s USB port O
140. onnected external device using the SOURCE button Connecting with the HDMI DVI Port If the graphics adapter of your computer does not support HDMI interface connect the computer to the TV with the DVI Digital Visual Interactive to HDMI cable However DVI to HDMI connection is supported by the HDMI port for DVI only and does not support audio signal transmission To listen to the computer sound connect the external speaker to the computer s audio output connector For information on resolutions supported by the TV refer to Computer Connection Precautions Refer to the diagram and connect the DVI to HDMI cable to the One Connect s HDMI DVI port and the computer s DVI output port Win 4 Once the connection has been made you will be able to select the connected external device using the SOURCE button Connecting via Samsung Link Quickly access photo video and music files saved on a computer with Samsung Link software installed Also use Samsung Link to play and view the content of a computer that has been registered to Samsung Link under your Samsung account even if the computer and the TV are not connected to the same router or AP 1 Visit the Samsung content and service portal http link samsung com on a computer and sign into your Samsung account A To install Samsung Link desktop software you will need to first sign into your Samsung account If you don t have a Samsung account create one fir
141. ons menu This initializes the selected feature A Features supported by Multi Link Screen vary depending on the country Changing the Channel Volume 1 Place the pointer or focus over the screen for which you want to change the channel or adjust the volume 2 Use the channel buttons to change the channel or the volume buttons to adjust the volume This changes the selected screen s channel volume Pairing Bluetooth Headphone Pairing Bluetooth Headphone to the TV makes it possible to hear the audio from a different screen through the headphones Y Re Re BR x Compatibility issues may arise The mobile phone may not work Depending on the device there may be audio and video sync problems The devices may disconnect depending on the distance between the TV and headphones You can t use Bluetooth headphones and SoundShare Settings Sound gt Speaker Settings gt SoundShare Settings features simultaneously When Multi Link Screen is terminated the Bluetooth headphone is disconnected Put the Bluetooth Headphone in the pairing ready status A Refer to the headphones manual for instructions on enabling the pairing ready status Press the Samsung Smart Control s M SCREEN button while Multi Link Screen is running The Options menu appears Select Settings from the Options menu Select pair Connect Bluetooth Headphones from the Settings menu The TV will display the Bluetoothpairing window and then automatically scan for
142. oose a Picture Mode and then adjust the settings Dynamic Contrast Automatically adjusts the screen contrast Use this option to achieve the optimal contrast setting Black Tone Adjusts the black colour depth Flesh Tone Darkens or lightens skin tones RGB Only Mode Adjusts the red green and blue levels individually Colour Space Adjusts the range of colours that can be displayed on screen Auto automatically adjusts the colour space depending on the input signal Native applies a range that is wider than the input signal Custom allows you to adjust the colour space manually The availability of Custom depends on the specific model and area e White Balance QAND Adjusts the colour temperature of the picture to make white objects look white and the overall picture appear natural A Availability depends on the specific model and area 2 Point Adjust each of the 3 colour s luminosity with the offset menu and the brightness with the gain menu To restore the default values select Reset 10 Point Adjust the white balance by adjusting the brightness of each of the 10 sections of red green and blue colours of the input signal To choose a section select a desired section in Level field A You can use the 10 Point function only when the Picture Mode is set to Movie Some external devices may not support this Adjust each colour s luminosity with the offset menu and the brightness with the gain menu To resto
143. ooth keyboard from the scan list and then select Pair and connect A number appears on the screen 4 Enter the number on the Bluetooth keyboard A Select Yes to change the keyboard s options or No to leave them as they are Using the Keyboard Use the following remote features with the USB or Bluetooth keyboard connected to the TV Arrow Keys moving the focus Windows Key MENU Button Menu List Key TOOLS Button Enter Key Select run item ESC RETURN Button Number Keys Number Buttons F1 A F2 E F3 f F4 BD F5 F6 SOURCE Button F7 CH LIST Button F8 Z Button F9 F10 Volume Buttons F11 F12 Channel Buttons Page Up Page Down Scroll web browser pages up down Holding down the Enter key On the Smart Hub screen navigate to an item and hold down the Enter key to display the Options menu A The Options menu depends on the context Changing Keyboards Select System gt Device Manager gt Keyboard Settings gt Select Keyboard Designate which keyboard to use Only one keyboard can be used at a time Input Languages Keyboard Type and Switch Language Key Select System gt Device Manager gt Keyboard Settings gt Keyboard Options The following options are available Keyboard Language If the keyboard supports multiple languages choose which language you want to use from the list Keyboard type Specify the type of language selected under Keyboard Language The Keyboard type list
144. ormation refer to the Displaying the Remote Control on the Screen virtual remote control section Changes the source Turns the TV off Displaying Hidden Icons When Using Smart Hub When using Motion Control with Smart Hub the icons will disappear automatically after 2 seconds of inactivity To display the hidden icons move the pointer to one of the three edges shown below marked in blue and then hold it there for 1 second The icons will reappear on the screen i T eee E Ons c E Signing in with Face Recognition A Availability depends on the specific model and area Users can register their faces using the TV camera and sign in with their Samsung accounts through Face Recognition One face may be registered per account Depending on the ambient illumination level and or shadows over the face the TV may have difficulty recognizing the user s face Please read through the instructions before using Face Recognition For more information refer to Vaice A UHD S9W models need to be connected to the TV camera in order to use Face Recognition The optional TV camera must be connected to the dedicated USB port at the back of the TV No other USB port is available for this purpose Registering Your Face to Your Samsung Account Register your face to your Samsung Account to allow the TV to recognise you by your face Create a new account if you do not already have one Refer to
145. otion Guide from the menu Now you can display an animated guide when Motion Control is activated Adjusting Pointer Speed Navigate to System gt Motion Control gt Pointer Speed and select a pointer speed Motion Control Screen Layout Motion Control Layout on the TV Screen Activating Motion Control while watching the TV displays the following icons on the screen Adjusts the volume Mutes or unmutes the TV Changes the channel Launches Smart Hub You can split the TV screen and use variable functions such as watching the TV surfing the web and watching the video and so on For more information refer to Press this button to search for information through the search window in various services The virtual remote control appears For more information refer to the Displaying the Remote Control on the Screen virtual remote control section Changes the source Turns the TV off Motion Control Layout on the Smart Hub Screen Activating Motion Control while using Smart Hub displays the following icons on the screen Adjusts the volume However this is only available for SAMSUNG APPS Mutes or unmutes the TV However this is only available for SAMSUNG APPS Changes the channel However this is only available for SAMSUNG APPS Returns to the previous menu Press this button to search for information through the search window in various services The virtual remote control appears For more inf
146. pears The Subtitle item in the TV menu is grayed out The TV smells of plastic The Signal Information option under Self Diagnosis isn t activated The TV is tilted to the side The Broadcasting option has been deactivated The settings are lost after 5 minutes or every time the TV is turned off There is an intermittent loss of audio or video Try this Watching TV for an extended period of time causes the panel to generate heat The heat from the panel is dissipated through internal vents running along the top of the TV The bottom however may feel hot to the touch after extended use Children watching TV need constant adult supervision to prevent them from touching the TV This heat however is not a defect and does not affect the TV s functionality HD channels will have black bars on either side of the screen when displaying upscaled SD 4 3 content Black bars will appear at the top and bottom of the screen when you watch movies that have aspect ratios different from your TV Adjust the picture size options on your external device or set the TV to full screen The output resolution of the attached device is not supported by the TV Check the supported resolutions of the TV and adjust the external device s output resolution accordingly You cannot select the Subtitle menu if you have selected a source connected to the TV via HDMI or Component connections To view subtitle turn on the external device s
147. pes of MSC devices include external hard drives flash card readers and digital cameras USB hubs are not supported These kinds of devices must be connected directly to the One Connect s USB port The TV may not be able to recognise the USB device or read the files on the device if it is connected to the One Connect s via a USB extension cable Do not disconnect the USB device while transferring files e When connecting an external hard drive use the USB HDD port We recommend that you use an external hard drive with its own power adapter e Certain digital cameras and audio devices may not be compatible with the TV e If there are multiple USB devices connected to the TV the TV might not be able to recognise some or all the devices USB devices that use high power input should be connect the USB 5V 1A port e The TV supports the FAT exFAT and NTFS file systems e After sorting files in the Folder view mode the TV can display up to 1000 files per folder If the USB device contains more than 8 000 files and folders however some files and folders might not be accessible e The PTP pier to pier connection mode is available only for digital cameras If you connect a smartphone or tablet to the TV using PTP mode the TV will not recognise it Storage Device File Transfers Storage device containing media content Target device DLNA Device SugarSync Dropbox SkyDrive Mobile USB Device Device Camera DLNA Device DLNA Device US
148. picture to a 21 9 ratio 16 9 You can set the picture to a 16 9 ratio Zoom Magnifies the pictures vertically to fit a 21 9 screen size A magnified picture can be moved up and down Subtitle When viewing the videos with captions change the caption settings for more comfortable viewing Wide Zoom Downsizes the magnified picture vertically A magnified picture can be moved up and down 4 3 You can set the picture to a 4 3 ratio Selecting the Screen ratio Picture gt Picture Size gt Options This is possible to select a suitable screen and ratio when you set it to 21 9 Wide Mode 1 Select Picture gt Picture Size gt Options A pop up window appears 2 Select the screen size and ratio from the pop up window Adjusting the Screen Position Picture gt Picture Size gt Zoom Position or Position Adjusts the screen position A This option is only available with 21 9 Wide Mode set to Zoom Subtitle or Wide Zoom 1 To adjust the screen s position select Picture gt Picture Size gt Zoom Position or Position A pop up window appears Select Zoom or Position again from the pop up window 3 Adjust the screen Once done select Zoom or Position and then Close Select Reset to reset the screen position Listening to Audio Only with the Screen Turned Off Picture Off Picture gt Picture Off Turns off the screen and plays audio through the speakers only To turn the screen back on press any button other than
149. ptimal picture and sound settings for sports events making them appear and sound as if you were actually there Enabling Soccer Mode A Whether Soccer Mode or Sports Mode is displayed depends on the area System gt Soccer Mode gt Soccer Mode Select System gt Soccer Mode and then set Soccer Mode to On Picture and sound settings of the TV are automatically optimised for sports events A Enabling Soccer Mode changes the Picture Mode to Stadium and the Sound Mode to Stadium and disables some Picture and Sound menus Press while watching TV to activate deactivate Soccer Mode TV Viewing Support Features PIP Broadcast Viewing Picture gt PIP Use the PIP Picture In Picture function to watch TV in a small window while also watching images from an external source such as a DVD player a Blu ray player or a computer in the background Select Picture gt PIP to display the PIP settings window This settings window contains the following options PIP Activates deactivates PIP Source Selects the PIP sub picture source Depending on the country Channel Select the PIP sub picture channel Size Select the PIP sub picture size Position Select the PIP sub picture position Sound Select Select the audio source PIP restrictions PIP cannot be used while Smart Hub or 3D is active Turning off the TV automatically disables PIP Playing a game or using the karaoke feature on the main screen can result in low
150. ra operation Motion Control e Motion Control uses the camera For Motion Control to work you must be within the camera s recognition range The camera s recognition range varies depending on the ambient light level and other factors e Run the Motion Control Environment Test before using Motion Control to determine the camera s recognition range e You may experience physical fatigue when using Motion Control for extended periods Voice Control e Voice Control does not support signs such as the minus symbol and special characters neither a word nor sentence that contains numbers or signs It may be not available for certain languages or dialects or in some areas It also differs in performance depending on the selected language pronunciation voice sound level and ambient noise e Perform a Voice Recognition Environment Test prior to using Voice Control to test the level and clarity and the ambient sound of the surrounding area e Voice Text Input requires that you agree to any third party app s voice privacy policy and that you provide Samsung with the your MAC address and other private information e Voice Text Input lets you enter text using voice commands instead of a mouse keyboard or remote control This feature is particularly useful for searching browsing the web and using applications e You must agree to the following privacy notices before using Interactive Voice Control Voice Recognition Privacy Notice
151. re the default values select Reset A Availability depends on the specific model and area R Offset G Offset B Offset Adjust each colour s red green blue darkness R Gain G Gain B Gain Adjust each colour s red green blue brightness e Gamma Ge Adjusts the primary colour intensity e Motion Lighting Adjusts the brightness in response to on screen movements to reduce power consumption A This feature is only available when the Picture Mode is set to Standard and is not available in 3D mode A Adjusting the Contrast Brightness and other picture quality settings deactivates the feature Adjusting the Picture for Easier Viewing Picture Options Picture gt Picture Options Select Picture gt Picture Options to make additional adjustments for an easier viewing experience When the TV is connected to a computer via an HDMI DVI cable only Colour Tone can be adjusted Choose a Picture Mode and then adjust the settings e Colour Tone Adjusts the colour tone The setting is applied on an individual Picture Mode basis When a Picture Mode is changed the corresponding setting will be applied automatically A If the Picture Mode is set to Dynamic you will only be able to choose Cool or Standard e Digital Clean View Reduces static and ghosting caused by a weak signal Selecting Auto Visualisation displays the signal strength at the bottom the screen Green indicates the best possible signal Available for
152. reen Picture and Sound Settings Changing the Picture Mode and Adjusting the Picture Quality 124 Choosing the Right Picture Mode for the Viewing Environment 125 Adjusting the Picture Quality for Each Picture Mode 126 Fine Tuning Each Picture Mode Advanced Settings 128 Adjusting the Picture for Easier Viewing Picture Options Viewing in 3D 131 Starting 3D 132 Changing the 3D Mode 133 Adjusting the 3D Effect Picture Support Functions 134 PIP Broadcast Viewing 135 Changing the Picture Size and Position UHD 9000 series and SEK 2500U models only 136 Changing the Picture Size and Position UHD S9W models 137 Listening to Audio Only with the Screen Turned Off Picture Off 137 Resetting the Picture Mode Settings Changing the Sound Mode and Using Sound Effects 138 Choosing the Right Sound Mode for the Environment 139 Using Sound Effects Customising Sound Sound Customiser 140 Customising Sound 140 Using a Custom Sound Profile 141 Renaming and Deleting Custom Sound Profiles 141 Modifying a Custom Sound Sound Support Functions 142 Selecting Speakers 142 Designating the TV s Installation Type 142 Listening to TV Sound through Samsung Bluetooth Audio 143 Listening to TV Sound through Samsung Multiroom Link compatible Speakers 144 Listening to the TV through Bluetooth Headphones 145 Enabling the Sound Additional Settings General Setting the Time and Using the Timer 147 Setting the Current Time
153. reen may differ depending on the TV model This service or some of functions of it may be not available in some countries or region You can play media content saved on a USB device smartphone camera computer or Storage Service on the TV You cannot play media content if the content or the storage device are not supported by the TV For more information refer to Photo Video and Music File Limitations Backup important files before connecting a USB device Samsung shall not be held responsible for damaged or lost files Playing Media Content from a USB Device 1 Select USB Drive in the MULTIMEDIA panel USB devices connected to the TV are listed 2 Select the device you wish to access Folders and files of the selected USB device are listed 3 Select the media content you wish to play This plays the selected content Alternatively move to the media content to play and press the gt button to play the content While video with UHD level resolution is being played Smart View 2 0 and Motion Control are not available If you connect a USB device to the TV while watching the TV a pop up window appears on the screen so that you can easily navigate the folders and files of the USB device Alternatively if you select a USB device on the Source screen a pop up window appears on the screen so that you can easily navigate the folders and files of the USB device Safely Removing a USB Device 1 Press the SOURCE button The Source scre
154. remote control Using Additional Functions Select on the OWERTY keyboard screen The following options are available e Recommend text Enable disable the Recommended Text feature Enabling the Recommend text feature allows you to quickly enter text starting with the characters you typed in by displaying recommended words To enter the word Internet for example all you have to do is enter In and select the word Internet from the list of recommended words The word is memorised so that you can enter the same text again more easily e Reset recommended text data Delete both the recommended words and the memorised words to clear the list e Predict Next Letter Enable disable the Text Prediction feature Enabling the Text Prediction feature eliminates the need to find and select individual character keys To enter the word Internet for example select I A predicted word will then appear next to the key Simply select the predicted word to enter Internet A This feature is limited to words that have previously been added to the dictionary Establishing a Wired Internet Connection Connecting the TV to the Internet gives you access to online services and SMART features and lets you update the TV s software quickly and easily through the Internet Connecting a LAN Cable Use a LAN cable A The TV will not be able to connect to the Internet if the network speed is below 10Mbps A Use Cat 7 LAN cables to link your TV to the
155. roduct or an electronic device running nearby If there is a problem keep other electronic devices as far away as possible from the 3D Active Glasses G Availability depends on the specific model and area The ideal viewing distance is three times or more the height of the screen We also recommend watching 3D content with your eyes level with the screen Turn off the 3D glasses when they are not in use If you leave the 3D glasses on the battery lifespan is shortened There is a problem with the broadcast The Problem The TV is not receiving all channels There are no captions with digital channels The picture is distorted Try this If your TV is not connected to a cable box or satellite box e Confirm that the coaxial cable is securely connected to the TV e f you are using an antenna verify it is positioned correctly and the all the connections are secure e Run Setup System gt Setup or Auto Tuning Broadcasting gt Auto Tuning Go to Subtitle System gt Accessibility gt Subtitle and change the Subtitle Mode Some channels may not have caption data The compression of the video content may cause picture distortions This is especially true with fast moving pictures from sports programmes and action movies A weak signal can cause picture distortions This is not a problem with the TV The computer won t connect The Problem The Mode Not Supported message appears The video is OK but th
156. rol gt Voice Gender and select a voice gender Enjoy the TV voice in the selected voice gender TV Control using Motions Availability depends on the specific model and area System gt Motion Control It s possible to use motion commands to change channels adjust the volume and control the pointer while searching the web using Smart Hub Motion Control is not available while this function is in use When you are playing UHD level video saved on a USB device When viewing the digital channel with UHD level resolution VA Please note that not all apps support Motion Control Please read through the instructions before using Motion Control For more information refer to Voice Motion Control is not available while Voice Control is activated You can view supported TV camera model at http www samsung com A UHD S9IW models need to be connected to the TV camera in order to use Motion Control The optional TV camera must be connected to the dedicated USB port at the back of the TV No other USB port is available for this purpose Testing Ambient Illumination Using the TV Camera System gt Motion Control gt Motion Control Environment Test Run this test before using Motion Control to ensure proper functionality 1 Initiate the Motion Control Environment Test and select Start 1 5m to 4m away from the TV If the light is reflected onto the TV s screen or there are moving objects in the background the motion may not
157. rough external speakers Choose a Sound Effect and then adjust the settings e Virtual Surround Produces sound that will make you feel like you are sitting in a movie theatre or concert hall e Dialog Clarity Increases voice intensity to make dialog clearer e Equaliser AN Lets you adjust the speaker balance and make bandwidth adjustments Select Reset to reset the settings Customising Sound Sound Customiser Sound gt Sound Customiser Way Sound Customiser lets you calibrate the TV for optimal sound quality based on your hearing capabilities and the ambient conditions Customising Sound Sound gt Sound Customiser gt Add Custom Sound Customise sound in a quiet environment to ensure accurate measurements 1 Select Sound gt Sound Customiser gt Add Custom Sound 2 Select Start to preview a test tone Select Next 3 A 6 step test will start During each stage select Yes when you can hear the test tone If you want to listen to it again select No Once the test is complete you can compare the original sound to the calibrated sound 4 Select Next and enter a name for the calibrated sound profile Once the settings have been saved you will be able to play TV sound that has been optimised for the user s sense of hearing and the ambient environment Using a Custom Sound Profile Sound gt Sound Customiser gt Custom Sound Profile CAND If there are multiple Custom Sounds simply choose the one you want t
158. s 480i Scans 240 lines from start to finish and then scans the remaining 240 lines for a total of 480 lines General differences between 480i and 480p are as follows 480i 480p Horizontal Frequency 15 75Khz 31 5Khz FPS 30 60 Lines on Screen 480 480 ARC Audio Return Channel Generally a separate RCA or optical cable needs to be connected in order for the TV audio to be heard through an AV receiver With receivers that support ARC however digital audio can be transmitted via the HDMI cable only DVI Digital Visual Interface Connecting the TV s DVI connector to a computer s DVI connector via an HDMI to DVI cable lets you use the TV as a computer monitor However HDMI to DVI cables deliver video signals only You must connect a set of speakers to the computer using a separate cable to hear the computer s audio HDMI High Definition Multimedia Interface HDMI is a method of transmitting both video and audio signals via a single cable Dynamic versus Static IP Addresses If the network requires a dynamic IP address use an ADSL modem or router that supports the Dynamic Host Configuration Protocol DHCP Modems and routers that support DHCP automatically provide the IP address subnet mask gateway and DNS values the TV needs to access the Internet so they do not have to be entered manually Most home networks use a dynamic IP address If the network requires a static IP address enter the IP address subnet mask gateway a
159. set the timer up to 180 minutes in 30 minute increments Turning On the TV using On Timer System gt Time gt On Timer Set the On Timer so that the TV turns on automatically at a chosen time Select System gt Time gt On Timer The timer configuration window appears Configure the following settings The On Timer is only available if the Clock Set has been set e Setup Specify the dates and the duration Use Manual to specify the days of the week e Time Set the time that the TV turns on automatically e Volume Specify the volume when the TV turns on e Source Select the signal source from the list Specify the channel or source to be displayed when the TV turns on To specify a USB device a USB device must first be connected to the TV To play media from an HDMI or Component source such as a DVD player or Blu ray player the device must already be turned on and playing the media when the TV is turned on e Channel Set the Source to TV to select a channel e Music Photo Set the Source to USB to choose a USB folder that contains music or photo files Selecting both music and image files plays the music files and displays the images at the same time Restrictions e This feature will not function properly if the selected USB device does not contain media files or a folder has not been specified e The slideshow will not start if there is only one image file on the USB device e Folders with long names cannot be selected e A
160. st 2 Press gt button to select Favourites 1 through Favourites 5 3 Choose a channel from the selected Favourites list This changes the channels and Channel List changes to the selected Favourites channel Editing a Favourites List Broadcasting gt Edit Favourites You can rename and edit Favourites lists Edit Favourites Features Select Options from the bottom of the Edit Favourites screen to access the following options e Copy to Favourites Copy channels from one favourites channels list to another This can only be used when the focus has selected a channel registered to a Favourites list e Rename Favourites Rename an existing favourites channels list This can only be used when the focus has selected a channel registered to a Favourites list e Edit Channel You can manage the channels saved on the TV e Information View detailed information about the current programme Removing Registered Channels from a Favourites List Remove channels from a favourites channels list 1 Select Change Fav at the bottom of the screen and then change the Favourites list to the Favourites list you want to use 2 Select the channels you want to remove from the selected Favourites list Select Delete Rearranging a Favourites List Rearrange the order of the channels in a Favourites Channels List 1 Select Change Fav at the bottom of the screen and then change the Favourites list to the Favourites list you want to use
161. st Install Samsung Link desktop software When the installation is complete the computer will be registered to Samsung Link Specify the folder you wish to link to the TV You can view and play photo video and music files contained in the specified folder on the TV screen For more information on multimedia content refer to the Playing Multimedia Content Saved in a Computer Mobile Device section A For more information on using Samsung Link desktop software refer to the software s Help section Connecting via Home Network DLNA Quickly access and view play photo video and music files from a computer on the TV screen 1 Connect the TV and the computer to the same router or AP A home network will be configured once the two connections are established A Home Network DLNA enables content sharing between the TV computers and mobile devices connected to the same wired or wireless router From the computer select Control Panel gt Network and Internet gt Network and Sharing Centre gt Change advanced sharing settings and select Choose media streaming options to activate media streaming From the list set TV to Allowed Launch Windows Media Player from the computer select Settings gt Library Management and then add the location where the photo video and music files are saved to view play the files on the TV screen For more information on viewing playing media files refer to the Playing Mult
162. st og Oo 0 sf ua fe e a l u om OM he vN O Options Aerial Connection An aerial must be connected to the TV in order to receive broadcast signals Sy 2 Y An aerial connection is not necessary when a cable box or satellite receiver is used Connect the cable from an aerial or cable outlet to the One Connect s ANT IN connector as shown in the diagram below Video Device Connection Your TV has a variety of connectors for video input from external devices such as cable boxes satellite receivers Blu ray players DVD players camcorders and gaming consoles Below is a list of featured connectors shown in descending order of picture quality e HDMI e Component e External Input Connect a video device to the TV via an HDMI connector for the best picture quality If the device does not have an HDMI connector try a component connector to get the next best picture quality A The number of connectors and their names and locations may vary depending on the model G Refer to the external device s operating manual when connecting it to the TV The number of external device connectors and their names and locations may vary depending on the manufacturer HDMI Connection The following types of HDMI cables are recommended e High Speed HDMI Cable e High Speed HDMI Cable with Ethernet HDMI cables have certain requirements Use an HDMI cable with a thickness of 14 mm or less Using a non certified
163. subtitle function This smell is normal and will dissipate over time Verify that the current channel is a digital channel The Signal Information is only available for digital channels Remove the base stand from the TV and reassemble it Broadcasting is only available when the Source is set to TV The Broadcasting menu cannot be accessed while watching TV using a cable box or satellite receiver Certain Broadcasting menus cannot be accessed while recording or while the TimeShift operation is in progress If the Use Mode is set to Store Demo the TV s audio and video settings are automatically reset every 5 minutes Change the Use Mode Support gt Use Mode to Home Use Check the cable connections and reconnect them Loss of audio or video can be caused by using overly rigid or thick cables Make sure the cables are flexible enough for long term use If you are mounting the TV to a wall we recommend using cables with 90 degree connectors The Problem There are small particles on the TV s bezel The PIP menu is not available A POP TV s internal banner ad appears on the screen The TV is making a popping noise The TV is making a humming noise Try this This is part of the product s design and is not a defect PIP functionality is only available when you are using an HDMI or Component source Change the Use Mode Support gt Use Mode to Home Use The expansion and contraction of the TV s outer
164. sung 3D Active Glasses to play 3D content IR tyoe Samsung 3D Active Glasses and third party 3D glasses are not supported Carefully read the health and safety information concerning 3D viewing before viewing 3D content Refer to the 8D Precautions section for more information Whether 3D video is displayed in true HD is usually determined by the quality of the content Starting 3D 1 Play 3D content or turn on a channel that s showing a 3D broadcast 2 Put the Samsung 3D glasses on and then select 3D 3D viewing is enabled The ideal viewing distance is three times the height of the screen or more 3D images may not appear if you do not adhere to the recommended viewing angle or distance The 3D feature may not work properly if there is another 3D product or an electronic device running nearby If there is a problem keep other electronic devices as far away as possible from the 3D Active Glasses The left and right 3D images may initially overlap when the TV is turned on It takes a moment for the display to optimise for the overlapping to go away There are several restrictions when using 3D TV e Launching Smart Hub automatically disables 3D mode e PIP cannot be used e Certain Picture options are disabled Changing the 3D Mode Picture gt 3D gt 3D Mode 1 2 Launch 3D and then select 3D Mode under Picture gt 3D Choose from the 3D modes that appear on the screen Supported 3D Mode may vary depending on the
165. t Motion Plus to resolve the issue If your Samsung TV appears to turn off by itself try disabling some of the TV s energy efficiency features See if Sleep Timer System gt Time gt Sleep Timer has been enabled The Sleep Timer automatically turns the TV off after a specified period of time If the Sleep Timer has not been enabled see if No Signal Power Off System gt Eco Solution gt No Signal Power Off or Auto Power Off System gt Eco Solution gt Auto Power Off has been enabled and disable them When the TV is turned on the remote control receiver flashes 5 times before the screen turns on If you are having problems powering on your Samsung television there are a number of things to check before calling the service department Confirm that the TV s power cord is connected correctly at both ends and that the remote control is operating normally Make sure that the antenna cable or cable TV cable is firmly connected If you have a cable satellite box confirm that it is plugged in and turned on Launch Setup System gt Setup or Auto Tuning Broadcasting gt Auto Tuning If your TV is not connected to a cable box or satellite box run Setup System gt Setup or Auto Tuning Broadcasting gt Auto Tuning The Problem The TV image does not look as good as it did in the store The picture is distorted The colour is wrong or missing The colour is poor or the picture is not bright enough There is a dotted
166. t Voice Control gt Voice Recognition Environment Test To enable Voice Control using the TV s built in microphone you must run the Voice Control Environment Test to improve the voice recognition rate 1 Navigate to System gt Voice Control and run Voice Recognition Environment Test and stand within 4 m of the TV 2 Select Start to measure the ambient noise If the ambient noise level is suitable the test will proceed to the next step If this part of the test fails remain quiet and try again 3 This test measures the volume and clarity of the user s voice The TV will play an audio recording of the command shown on the screen Repeat the command loud and clear within 30 seconds If the TV successfully recognises your voice command the test is complete and the TV proceeds to the next step If this part of the test fails try again 4 The level of echo in the surrounding area is measured If the echo level is suitable the Voice Control Environment Test will end Checking Ambient Noise and Illumination Voice amp Motion Control Environment Check Support gt Self Diagnosis gt Voice amp Motion Control Environment Check Navigate to Support gt Self Diagnosis and select Voice amp Motion Control Environment Check This function measures the ambient noise and illumination levels around the built in camera and microphone of the TV to check if they are suitable for voice and motion control use Enabling Voice Control
167. ted lists e Zooming in and zooming out A Availability depends on the specific model Raise both hands in the direction of the TV camera with both index fingers also raised Two pointers appear on the screen when the TV recognises the hands Fold both index fingers and horizontally spread your hands apart or bring them closer Doing so zooms in on out from the item displayed on the screen web page map or photo e Panning while zoomed in A Availability depends on the specific model While zoomed in on a picture fold your index finger and move your hand and then spread the finger to release This allows you to pan through a zoomed in picture e Rotating a picture A Availability depends on the specific model Raise both of hands toward the TV camera with both index fingers also raised Two pointers appear on the screen when the TV recognises the hands Fold both index fingers and make either a clockwise or counterclockwise circle with your hands This is available for a photo image that displays on the screen A A small circle may not be recognised by the TV e Using Like function A Availability depends on the specific model With Motion Control inactive raise and hold your thumb for 2 seconds toward the TV camera You can automatically add Facebook s Like function However this is only available in Facebook Showing and Hiding Animated Motion Guide Navigate to System gt Motion Control and select Animated M
168. the TV and VOLUME buttons Resetting the Picture Mode Settings Picture gt Reset Picture Use this option to reset the current Picture Mode to its factory settings This does not affect the settings of other Picture Modes Changing the Sound Mode and Using Sound Effects Choosing the Right Sound Mode for the Environment Sound gt Sound Mode Sound modes apply preset adjustments to the sound output optimised for different viewing and listening circumstances The sound modes cannot be used when you are listening to audio through external speakers e Standard This is the normal sound mode e Music This mode emphasizes normal music instead of voice e Movie This mode is calibrated to provide the best sound for movies e Clear Voice This mode emphasizes voice e Amplify This mode increases the overall intensity of high frequency sounds for a better listening experience It is designed for hearing impaired listeners e Stadium Setting Soccer Mode System gt Soccer Mode to On automatically configures Sound Mode to Stadium for a more realistic viewing experience A Stadium cannot be selected by the user A Whether Soccer Mode or Sports Mode is displayed depends on the area Using Sound Effects Sound gt Sound Effect Use sound effects to alter how the TV projects sound Restrictions e Sound effects can only be used with the Sound Mode set to Standard e Sound effects cannot be used when you are listening to audio th
169. the content list in each menu to register multiple items to Favourites at once Rating and Sharing a Purchased Content Rating Content 1 Select content in MOVIES amp TV SHOWS Detailed information about your selection appears on the screen Select J button on the detailed information screen A pop up window appears You can rate the item using the lt and gt buttons in the pop up window Sharing With SNS 2 Select content in the MOVIES amp TV SHOWS Detailed information about your selection appears on the screen Select either J or M button in the detailed information screen The login page of the selected SNS appears A If you have linked your Samsung Account to the SNS account you were automatically logged into the SNS account when you logged into your Samsung Account For the information about linking your Samsung Account to an SNS account refer to the Linking My Samsung and App Accounts section On the SNS login screen enter your SNS ID and password to log into the SNS A If you have linked your Samsung Account to the SNS account you can skip this step In the pop up window type the article you wish to post to the SNS and select Post The article is posted to the SNS Playing Photos Videos and Music MULTIMEDIA Wy ms Connect a USB Connect to a F Connect a PC Connect to an storage device phone online storage account USB Drive Network Device Storage Service Actual menu sc
170. ting a device using an optical cable does not automatically turn off the TV speakers To turn off the TV s speakers set TV Sound Output Sound gt Speaker Settings gt TV Sound Output to something other than TV Speaker Adjust the audio device s volume using its remote control A An unusual noise coming from the audio device while you are using it may indicate a problem with the audio device itself If this occurs ask for assistance from the audio device manufacturer A Digital audio is only available with 5 1 channel broadcasts Refer to the diagram and connect the optical cable to the One Connect s digital audio output connector and the device s digital audio input connector DIGITAL AUDIO IN OPTICAL Audio Output Connection A Availability depends on the specific model or area Refer to the diagram and connect the audio cable to One Connect s output connector and the device s audio input connector Connecting to a Computer You can directly connect a computer to the TV or to the network to view the computer screen or content on the TV Connect the computer to the TV as follows Connecting via HDMI Port You can connect the computer to the One Connect using the HDMI cable to display the computer screen on the TV Connecting with the HDMI DVI Port You can connect a computer to the One Connect by connecting the computer s DVI port to the TV s HDMI port with the DVI to HDMI cable to display the computer screen on t
171. ting the Samsung Smart Control Set the Smart Control Settings via System gt Smart Control Settings 3 Using the Samsung Smart Control Use the buttons to perform actions Move the Samsung Smart Control while touching the touchpad to move the focus For more information refer to Using Samsung Smart Control Whether Soccer Mode or Sports Mode is displayed depends on the area Activating Soccer Mode To record the sports game connect the USB device to the TV and go to System gt Soccer Mode Set Soccer Mode to On Using Soccer Mode Press enter while watching a sports game and then press the desired button on the screen Record use social media zoom and save and view highlights For more information refer to Adding Realism to Sports 1 f Running Multi Link Screen Press the M SCREEN button 2 Using the Multi Link Screen Search the internet or use apps while watching TV For more information refer to Availability depends on the specific model and area Running Editing Channel Run Edit Channel and go to Broadcasting gt Edit Channel 2 Change the channel number or name Select Change Number and then change the channel s order in the list ooo bis ees a fafa eee Change Number Change Number O 3 Sorting the channel list 1 Select a digital channel in the list and then select Option gt Sorting 2 Select a desired method for sorting the li
172. try window appears enter the password This locks or unlocks the selected channels Creating a Personal Favourites List Broadcasting gt Edit Favourites You can designate frequently watched channels as favourites Favourites channels are highlighted in the Edit Channel and Channel List screens with the symbol You can create up to 5 favourites channel lists Registering a Channel as Favourites Broadcasting gt Edit Favourites Registering the Current Channel as a Favourites Add the current channel to a Favourites list 1 Select TOOLS while watching TV to display a list of options Select Edit Favourites from the list 2 From the pop up window select all the Favourites lists you want to add the current channel to and then select OK 3 This adds the current channel to the selected Favourites list s Select OK Registering Multiple Channels as Favourites It s possible to register multiple channels as favourites at the same time 1 Select Broadcasting gt Edit Favourites 2 Select the channels from the list in the middle of the screen 3 Select Change Fav and then change the Favourites 1 to the Favourites 5 you want to use 4 Select Add Viewing Favourites List Channels Only It s possible to flip through Favourites list channels using only the channel up down buttons A Favourites list can only be selected if it contains at least one favourites channel 1 Run Channel List Broadcasting gt Channel Li
173. ttings have been saved you will be able to enjoy TV sound that has been optimised for the your sense of hearing and the ambient environment Sound Support Functions Selecting Speakers Sound gt Speaker Settings gt TV Sound Output This lets you choose which speakers the TV uses for audio output To listen to the audio through the speakers of a connected receiver or home theatre only select Receiver or Audio Out To listen to audio through the TV s speakers and the speakers of a connected AV receiver or home theatre simultaneously select TV Speaker If this causes an echo effect choose any speaker option other than TV Speaker to mute the TV speakers or turn off the receiver or home theatre A Using external speakers alone disables the volume button and the mute function In addition certain Sound options will also be disabled Designating the TV s Installation Type Sound gt Speaker Settings gt TV Installation Type Specify the TV s installation type Choose between Wall Mount and Stand to optimise the TV s sound automatically Listening to TV Sound through Samsung Bluetooth Audio Sound gt Speaker Settings gt SoundShare Settings Connect the TV to a Samsung audio device for a richer clearer sound A This option is only available for Samsung audio devices that support SoundShare A You can t use Bluetooth headphones SoundShare Settings and Surround features simultaneously x When listening to TV audio through
174. varies depending on which language was selected under Keyboard Language Switch Input Language If the keyboard supports multiple languages choose from the list which key to use to switch between languages Controlling the TV with a Mouse System gt Device Manager gt Mouse Settings This TV can be operated with ease using a mouse instead of a remote control G Certain models do not support USB HID class mice Connecting a Mouse Connecting a USB Mouse Plug the mouse cable into the One Connect s USB port A connection message appears on the screen Connecting a Bluetooth Mouse 1 Place the Bluetooth mouse in standby status A Refer to the mouse manual for information on putting the mouse in standby status 2 Select System gt Device Manager gt Mouse Settings gt Add Bluetooth Mouse The Add Bluetooth Mouse screen will appear and automatically scan for available mice 3 Select the Bluetooth mouse from the scanned list and then select Pair and connect This pairs the Bluetooth mouse with the TV Using the Mouse Once a USB or Bluetooth mouse is connected to the TV a pointer will appear on the TV s screen You can use this pointer to control the TV as you would a computer Selecting and Running an Item Left click on the mouse Displaying the Volume Mute and Channel Buttons Select the volume channel icon on the screen while watching TV Use the onscreen buttons to adjust the volume or switch the channel A Select th
175. virtual remote control on the screen you can easily enter digits control content and use functions Changes the source Changes the volume Starts voice recognition When the microphone icon appears on the screen say a voice command into the microphone Say Help to learn about basic usage and voice commands A Say a voice command 10cm to 15cm from the microphone and at an appropriate volume Turns the sound on off Changes the channel Moves the pointer or focus Place a finger on the touch pad and move the Samsung Smart Control The pointer on the screen moves in the direction and as much as the Samsung Smart Control is moved Press the touchpad to run the focused item Controls for when viewing playing a video photo or music file or watching a recorded programme You can also use the buttons to control content from an external device Use these colour buttons to access additional options specific to the feature in use Returns to the previous menu Additionally when you press this button while watching TV you can return to the previous channel Launches the Home Screen From the Home Screen you can search through favourite apps channels or sources and quickly access previously run or frequently used functions Also when you move to the panel screen you can use various service provided each service panel Displays a menu on the screen Y Availability depends on the specific Samsung Smart Control Enable Soccer M
176. watching TV with 3D active glasses the picture may appear dark or may not be visible The actual 3D effect may be experienced differently depending on the viewer The 3D effect may not be visible if the visual ability of your left eye differs greatly from the visual ability of your right eye e f apart of the 3D glasses or lenses is defective or damaged it cannot be repaired and the glasses should be replaced If the glasses stop working within the warranty period the glasses can be repaired or replaced for free If the glasses have been damaged due to the fault of the customer or the warranty period has expired a new pair of glasses will have to be purchased e The 3D glasses may not work properly due to interference from other 3D products or electronic devices that operate on the 2 4GHz frequency such as a microwave oven or Internet AP If the 3D function malfunctions due to interference please move all other electronic or wireless communication devices as far away from the glasses and the TV as possible e The vividness of the image may appear degraded if you view 3D video in a place that is exposed to direct sunlight or illumination e The 3D glasses may malfunction if there is an electric field or metallic object such as a steel plate nearby Keep the glasses as far away as possible from electric fields and metallic objects e With SSG 3570 model glasses the glasses may power off if you remain stationary while viewing 3D video for an ext
177. y the virtual remote control on the screen You can easily enter digits control content and use TV buttons with the virtual remote control A The virtual remote control buttons may vary depending on the TV s current status Gi NS C e You can directly enter the channel number to switch to that channel Select Pre CH to return to the previous channel e TTX MIX Alternately selects Teletext ON Double Mix or OFF aN A a C OF CO Controls the item when you are playing a video photo or music file or watching a recorded programme You can also use the buttons to control the content on an external device Use frequently used functions while watching TV In addition you can use additional functions that may vary depending on the currently running function Display the video from an external device or computer on the main screen and the TV as a picture in picture Turn the 3D effect on or off A Availability depends on the specific model and area Select the speakers which you want to use to listen to the TV s sound To set this option external speakers must be connected to the TV Speaker Settings Button Multi Link Screen SLEEP CC e Manual Sign In Description You can split the TV screen and use various functions such as watching TV surfing the web watching video and so on This function automatically shuts off the TV after a preset period of time Select this button to bring up the Accessibi

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