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1 BT 24 User Manual 1. Useful information

1. E ET 47 14 21 Account CUSTOM ZAO SsrpesceesesescantascecentesetcatQeont eR PIOS PDIpIoEciD esI CiOPUIPE CD 47 T1 2 2 PASSW NAN E er aE EEE E PIZSEN RII iobds 48 MA o T Tr 48 A P ode uS RU POER viNE IR UNI Fe M EE n RP NFONEISE PEN EUIS Do E CPPUE 48 tA ES Cu EE TEE TU Tm 49 FES VCW p ands 49 11 6 View SEDUD OFLISDESu uerunt eure gum Fine seras 49 L2 OMNE SUDSCEIDEIONI orto 0 040990 PORUM SE Pen EDEN RU 3S PA PRA C UM PRRDEEN ERR UNDE 50 b scc 50 14 Prepald MODIC Cal CS eerren ionene NE EENE EEEN E a A 50 E AA o gu A ET 21 16 VISNELtS DUI Cae siare aSa CRUCERO PIA Nas 51 17 Western Upon mialludbssoss sere viosis roo s EIS v ce ORI SET ae aS sens aO MM ON URP E INPUNE 21 BANCA TRANSILVANIA 1 Useful information Account balance Available balance Account balance represents the balance of the account plus the amounts pending settlement such as blocked amounts related to card operations Available balance represents the funds actually available for use Blocked amount Amount pending settlement which results from card transactions cash withdrawals and POS payments at the terminals of other banks or from attachments of bank accounts Foreign Currency conversion The foreign currency conversion option allows the direct exchange between two accounts in different currencies without including a prior exchange through yo
2. Informati beneficiar I4 1 j f age pop Melbourne Victoris Aystrala Tmegocara Romanis Tmgocara Romana Profil Facebook Profil Facebook Profil Facebook Profil Facebook BRA 4 un a Ec Targu Mures Clu Hapoca Cluj Napoca Bucharest Romania Profil Facebook Profil Facebook Profil Facebook Profil Facebook Arsta 10 Y Articole pe MAA 2 o BIRR Afiseaza 11 20 din 321 After selecting the beneficiary is automatically completes the payment order with the data you must select the account from which the payment is made the amount the transaction details and 30 BANCA TRANSILVANIA the period in which the transaction will expire 6 12 or 48 hours and for processing is selected for processing If you selected a customer incorrectly you can change it to the Exchange recipient Plata Facebook E Informatii beneficiar Deconectare Facebook Hume Adina Locatie GIuj Mapaca Data nasterii 10 11 Profil Facebook Detalii de plata Numar cont Selecteaza he Suma ii Detalii plata dd Plata va expirain Selecteaza Click aici pentru a vizualiza comisioanele aplicate platii Schimbare beneficiar Continua pentru procesare Selected beneficiary will receive an e mail address that you registered on Faceebok that is to collect a payment from you DIANA ANAMARA Da triews 0 pata po BTM nterra Dararg de Bence Trasera cod O suma de 1 00 e 04 exp sois wea s corte test De
3. ccc cence cece eee ee cee ceeceeeeeeceeceeeceeceees 19 4 3 2 Periodical utilities payment isses esee wee arcaica 20 4 4 Foreign currency exchange cccecceccccccesceecceccnccesceeccesceeseeccesceeccesceeseeceesceecees 22 AAA Sell Buy foreign CUITeDC asseswsvescesvsssebto ui ps seas 22 4 4 2 Foreign currency CONVESSIONS scceccecceccecceccecceccessessessessecseceecesceecescescescess 22 BT BANCA TRANSILVANIA 4 4 3 Forward Future Operations cccceccccccescecccncceccesceescesceeceeccesceescescesceess 23 A OEE TEN RUNE AE SASS seen euss aeaeeoss te 23 BD Create CO D0 Sci caeucatncsswacesanteincuanewied oantek stueneueneuese n s 23 4 5 2 Liquidation of the term GEPoOsit cceccecccescecccecceccescevccesceeccescesceescescesceess 24 4 5 3 Term and conditions for GEPOSits cece ec ee cece cee ceecncceeceeeceeceeeeeeceeceeeceeceees 24 4 6 Scheduled Pay MENS nororiente 24 4 6 1 Scheduled payment towards own accounts ccc cecceeccecceeceeeceeceeeeeeceeceeeceeceens 26 4 6 2 Intra interbank scheduled PayMENt ceccecceccceccecceeceeceeeceeceseeecceeceseceeceees 27 de PREGCTINGG DENeMClAN SS sra g ar ao TO DT T 28 51 Create new beneficial nerds 28 5 2 Search existent beneficiary ccceccccccecceccenccescesceeceescesceescesceeceeseesceeceescesceess 28 6 Facebook SMS e mail payments ssssessesssesseesseesosssoeesoceceesorescesceesoceseeseeesoreceesee 29 Ost Facebo
4. IBT BANCA TRANSILVANIA Very important These transactions cannot be reversed We recommend that you fill in the information carefully and verify the telephone number inserted 15 Investment funds This option addresses resident retail customers who adhered to and invest in one of the following investment funds managed by BT Asset Management SAI BT Obligatiuni BT Euro Obligatiuni BT Clasic BT Index Romania ROTX BT Index Austria ATX and BT Maxim Operations allowed in this section viewing the portfolio of fund units held investment account statement subscriptions investments to fund units repurchase of fund units confirmation of the last subscription investment and or repurchase operation subscription to a new investment fund The transaction status can be checked in section Sign order status Transaction status and you can see the real registration of the transaction in My accounts section Search transactions 16 Vignette purchase This new option helps you to buy online Romanian vignettes all you need to do is following the next steps Select the payer account Select New purchase option or choose the template already saved Select the type of vehicle Fill in Registration number and Car friendly name Choose Start date and The period of validity In order to download the electronic invoice or vignette please visit www roviniete ro descarca and enter GUID code displayed after signing the deal The vignette acqu
5. Time template First day of this month Transaction type All Settlement type All x lt r The search can be done either by the period criteria field or by the date format field The date format field shall allow you to filter the operations according to the following criteria from the first day of the current month starting yesterday or starting today The transaction type may be selected by the modality in which the transaction is carried out with present card or absent card The settlement type field shall allow you to filter the transactions by the following statuses blocked settled or refused The search or cancel buttons shall finalize or cancel the search 45 BANCA TRANSILVANIA Card History Result Page Card 4140 1401 Active DIANA APNAMARIALING visa Electron Date range 04 112011 7 21112011 7 lime template First day of this monti rana acuon type All Sattioment type All List of Card Transaction EERE RRO es gt StatueS gt Cam number E Merchant name 2 Amount gt Currencyz Operations gt S ate 18 112011 18 21 31 Hetted 4 aa sir ATM CLULI CLIJ NAFOCA BARITIU NR 8 500 00 RON aiD 12 11 2011 20 30 13 Settied 4 di ona Ae ATM GLU GLUJ NAPOQGCA IULIUS MALI I o0 RON ap 0 112011 18 10 32 ellled TM a Aid AIM GLU CLUJ NAPOCA MARITI NIS 8 150 00 RON ap 09 11 2011 18 38 08 senes i un 554 oe ATM OLUJ GLUSHAPOCA BARITILI NR 8 60 00 RON a on 11 2011 17 21 20 Settled NAE al ATM OLUJ CLUU N
6. you have Overview of groups Group name Admin right Permissions Account Authority Right Transaction limit All All Sign Group members Hame Address BLD BUCURESTI VWIORICA Romania 12 Online subscription It is a menu designed for subscribing to mobile banking service and activation of Banca Transilvania Activating mobile banking is done just by clicking on the button subscribe online to Mobile application activation and Banca Transilvania is made from the button activate Mobile Banking application and by signing operation will automatically generate your activation code on the screen the phone in the form of sms single sms code 13 Stocks This option is for customers who want to have access to information about Bt Stocks Securities 14 Prepaid mobile cards This section is used for telephone card recharge The telephone service providers are Vodafone Orange and Telekom Romania Mobile In order to recharge your telephone card insert the telephone number of the prepaid card that you want to recharge select the account from which you make the payment select the intended option authorize the transaction The telephone card recharge operation is done automatically The transaction status can be checked in the section Order authorization status Transaction status and the effective registration of the transaction on the account can be viewed in the section My accounts Transaction search 50
7. Payment reference 5 Predefined beneficiaries This option shall give you the possibility to create your beneficiaries and it is a very useful option if you carry out regular payments towards the same beneficiaries At the same time by defining the templates you could choose the beneficiaries of your payments through a selection that will lead to the default filling in of the identification details this reducing significantly the working time 5 1 Create new beneficiary Access the Create new beneficiary button from the main screen of the function in order to define a new beneficiary Cosme mpais EEISIMUTITOTTT The application shall allow you to define in a single menu the RON beneficiaries the beneficiaries for the budget and the foreien currency beneficiaries by selecting one of the three radio buttons displayed in the create predefined beneficiary template After having completed all the compulsory data press the Continue button 5 2 Search existent beneficiary Within the Search existent beneficiary screen by entering one of the four filters you will have the possibility to obtain the result of the desired beneficiary The four search filters are Alias Beneficiary name Beneficiary account and Predefined beneficiary type 28 refe con rr aea e Mr y ora e F m p Filling in the search fields can only be done by entering the first letter of the searched word followed by pressing the search but
8. cream Data procesar 04 04 2012 04 04 2012 04 04 2012 04 04 2012 S Sume S Y Vatu 100 RON 093 RON 0 90 RON 0 95 RON 04042012 3 Detam Trmitere bani prin Vestern Union Primire bani orm vestem Union Prmiro bani pnn Westem Union Primite bani pnn V estern Union BeneficiarS Id retenta tronzactio 04042012 7 plata 1040 1200408 1200409 120409 68 Stare Process Ma Procesata Procesata Procesata tranzacte roturata Canal etectronmc internet Banking internet Banking internet Banking internet Danning 04 04 2012 2 Operatune
9. gt Suid credit Scoderris 2 twtall vite of llama Lred matias m 4 Ws ntu T I JEN D oS i i gt EFA A I The account number the IBAN contained in the columns of the table shall function as a reference and if it is accessed it shall open a new window displaying the history of the account over a predefined period All the tables except for the Other accounts contain a button for displaying the account details At the bottom of the page the key shall offer information about the signification of the symbol images displayed as options at the end of each table If you want to print you either access the print button or you export the table in PDF format The option Account details shall give you all the specific information of the current accounts 10 IBT BANCA TRANSILVANIA Start of day account details Cl DHUNE tpe mari frenis mann Account type name of the account Account customization the name you assigned to your account Currency currency of the account 4 Account balance it contains alsow the amount not settled yet Unauthorized balance the debit on the account Account limit the account limit if applicable Available balance the remaining available balance The option Credit card account details shall provide the entire information specific for the credit card accounts Credit card account details ccaunt type cCocoum mimmndiynsme e Miran Clearer balance flocked amount W
10. 68 11 19 0 00 3 407 81 07 05 2015 86 87 75 92 10 95 0 00 3 331 89 07 06 2015 86 87 76 17 10 70 0 00 3255 72 07 07 2015 86 87 76 41 10 46 0 00 3 179 31 You can notice above the reimbursement graph view page according to the chosen parameters If the search does not return any result as a reimbursement graph you shall receive a message with the text There is no information to display Then press the Back button to go back to the search page where you can start a new search with other parameters If you use the Export button the information on the screen shall be transferred in a document with printing options 9 3 Overdue loan information This option shall provide the possibility to view the back payments up to date for a particular contracted credit Overdue loan information result Account number 213RPB0130 RON Practic bt loan Account number Productname Currency Overdue Overdue Overdue Commission Total Delayinrepayment E principal interest arrears number of days 213RPBO01304 ivvu Practic BT RON 71 29 17 79 0 00 89 08 5 The data above does notinclude details on outstanding fees and insurance policies For further information please contact a representative ofthe bank 5 HTML CSV PDF XLS The search will return the principal owed the back interest the total back payments as well as 41 BANCA TRANSILVANIA the number of days past due In case there are no back payments for the selected
11. 8 4 1 Own transactions partially signed This option shall allow you to view the operations that were partially signed In case an operation needs several validation signatures and if they are signed only by a part of the signers you included the operation shall be in the status described here Pending Transactions Overview Pending Transactions Transaction type Transaction details Signatories Status Transaction reference Amount 2 500 00 Transaction date 18 11 2014 Source account RON Payment ae LR Py Waiting for Eee poe Transfer O Validation Soren Beneficiary name di Beneficiary account RO79BTRLO3101203 XX The transactions found here can be modified at any time by the initiator of the operation or by other persons with specific rights The pending transactions can be viewed as a table with information and its columns contain Do Transaction type 1o Transaction details 1 n Signers who have already signed 0 o Status 10 Transaction reference n View change and cancel icons which allow you to view change as well as cancel as the case may be the transaction partially signed 8 4 2 Transactions to be signed This option shall allow you to view the operations which were partially signed by several users but which also need you signature These operations shall be stored in the application database until they receive all the signatures necessary for the processing The beneficiaries of thes
12. BANCA TRANSILVANIA the periodical payments list 4 4 Foreign currency exchange This option shall allow you to carry out operations such as to sell buy foreign currency forward operations as well as foreign currency conversions at a firm or negotiated rate 4 4 1 Sell Buy foreign currency Foreign currency exchange l Operation type Exchange rate typa ELA e FIRM OH hy PLITLIPAS rd a by hie Cil roar Manay T I lay I irr CHER cara Lirilil amp pri AP a do Plime babes Ghia I Yi boy iis dra nimi my ie aislar aer D jor VIO yates Will preasan Mem auteriatianiy Vr Pal warkd g way ELTE antha g ratae uned In the case of transaction with a firm rate the foreign currency exchange shall be done automatically at the transaction rate established by Banca Transilvania for the current day the moment of creation of the operation If the exchange is done after the time limit the exchange rate shall be by default the rate of the following working day In the case of transactions at negotiated rate the foreign currency exchange shall be done at a transaction rate established by the bank dealer Two new fields shall be activated Dealer s Name and Exchange rate The accepted date for the foreign currency exchange shall only be the current date If you press the Continue button the next step shall be to sign the foreign currency exchange 4 4 2 Foreign currency conversions If the transactions are done between two foreign currenc
13. BT BANCA TRANSILVANIA BT 24 User Manual SAA E E EEEE E E E E 4 Ze PRUE AMON ACCESS arripere EIEE AO E E R dE 6 2 PISCO IN OGI A e E E E EEE EET EE E E E E EEE 6 2 2 Subsequent logins into BT 24 cece cence cceeccncceccesceeccescesceescesceeceescesceeccescesceees 6 7 3 Password CHANOINE incipiente 7 2 4 TOW l reset the DaSSWOrd escribas 8 An no ET EIE P DE ERE TEA E E E E A 8 2 9 1 MOSSA O USADO orreen Ner ESATE NE SETEN OTEN EE 8 2 5 2 Login changing Switch client option ssssssessseesoesseesceesccesocesoesceesoeescesceesceee 9 3 MV aO E E E EE E E E EE 9 Ba VIEW aC COUN p n rn en NEE E EE EEEE 10 PE E oE Ci T T TU T IT UTI 13 2 9 Bank SCEME Socasioaessdt ronem ied secretes ouabiegeuten NSIUP a RUE eget ainda 14 3 9 1 IC COUME STAC CIC ING Sis ves eterno Hirn etapa espias 14 2 25 2 ErediEeard SEatementsa rss sin HIERO DEP Box io soda beu be EN ENS 15 3 4 Checks ana promissory NOLES scans 15 O EET UI IT TT 15 4 1 Account transfer OWN ACCOUM iss icec suec aaa CEPS E dE PARERE RI PUES MERE TEE 15 AL ANIMEN ES cia 16 4 2 1 Payment RON transfer sos 992251895 999923 sacaste eee ees 16 4 2 2 Payment RON budget sesssescssseesceesoesceeesossceesoresoeeceesoresoseceesoeesoseceesoeeo 17 4 2 3 Foreign currency DA MEN Sarasate 17 ALANDO O T T UU i TT 18 4 3 Utilities invoices payment cece cee cce sees ceeccescecceeceeseeeseeseeeeesceeceesceeceeseesceecees 19 4 3 1 Utilities payments in a single execution
14. Internet Wane actions cumulata tint amp 000 00 RON 9 000 00 RON Internet with CVV2 card lirmittransactiona O00 00 RON 8 000 00 RON Internet without CZ cara uem ana actiona O00 RON 5000 00 RON Hurnbor of transactions 10 10 Ye Wi el e POS purchase limiit 9 000 00 ROM 8 000 00 RON The new limit as well as the period fields is compulsory for changing the limit related tot the card Press the Continue button to finalize the operation Card Limit change Clara nurnoel errr ev Limit marre ATM POS card cash withdrawal limit Actual value 500 00 Lietanit value 5 000 00 Actual date range Mew limit value RON New date range 21 112011 22 112011 10 1 2 Card status This screen shall give you the possibility to check the current status of a card as well as to change its status according to your needs for example if the card was lost or stolen here you can proceed to its deactivation This administrative option shall give you multiple customization options of the BT 24 43 BANCA TRANSILVANIA application including 10 Changing the password so View users logins 10 Naming the personal accounts Card status change Product name Visa Electron Euro 26 Card statu Ate Casa umber 025 ote e 1078 runt number ROM Harne ol cardhalde DIANA ANAMARIA LING kapey date AU 02 2012 New statu Please select Please Select Lontinwn gt Deciaired ost Deciairad stolen In order to change the
15. Rejected Pending processing Pending insufficient funds Query of the Status of Transactions Account RoOveeTRLOSL_______ sd Xx RON Cont curent hiatus of ana acan All Ilransaction reference NUMIDA Date range 23082011 21112011 irme template 1 weer mount e Amount range This search shall return all the transactions sent both through internet banking and through mobile banking BT24 select the account number for which you want to view the information select the transaction status In case you know the transaction reference you can activate the button corresponding to that particular field Another search criterion is by the search period This can be done by a particular period of time or by default with the dates displayed by default in case you do not enter a time period The date format shall allow you to search by a predefined period 1 week 2 weeks 1 trimester or YTD from the beginning of the year to the current date A transaction can be searched for both by the exact amount and by a selection between two values Other search criteria for the transactions can be by the beneficiary account number or by the details mentioned in the payment description you can search by keywords After choosing the desired criteria start the search by pressing the related button 35 BANCA TRANSILVANIA If you want to quit this menu use the Cancel button The result of the search shall be displ
16. account the following message shall be displayed Overdue loan information result Account number 243RSB0130C EUR Needs loan solutia bt Account number Product name Currency Overdue Overdue Overdue Commission Total l Delay in repayment principal interest arrears number of days Info No items to display The data above does notinclude details on outstanding fees and insurance palicies Far further information please contact a representative of the bank xs 73 E Press the Back button to go back to the search page where you can start a new search with other parameters If you use the Export button the information on the screen shall be transferred in a document with printing options 10 Cards Note Access to this mode shall be granted only to card holders in the case of natural persons and to the legal representatives of legal persons This menu shall allow you to view all the details related to the bank cards linked to your accounts The application shall contain three main options namely view card card history and card alerts 10 1 Card overview The information regarding your card s is displayed in a table containing a segment of the card number card name expiry date account number to which the card is attached name of the card holder card status number of STAR points loyalty points are showed at card account level so that with each individual card you see the points available on the accou
17. but you want to send them by means of a single signature Unsigned transactions Warning If an operation is not signed authorised declined within 30 days from its creation date by the users with signature right and therefore such operation is not sent to the bank for processing the system will delete the transaction and send a secured informative message to the user in this respect Application history Account statements are available for a period of 1 year if BT24 service has been active during the selected period in My accounts menu Account statements The transactions of the last 120 days are found in the menus Status of order authorisation Transaction status and My accounts Search transactions Account statements can be downloaded in a single document by ticking All in the check box and by selecting Download all selected account statements option valid for the account statements generated starting from 01 01 2013 Security recommendations Warning Never access links received via e mail regardless if the Bank s name is mentioned or not in the respective e mail Make sure you always access the application by typing the bank s website www bancatransilvania ro in the address bar and by selecting the appropriate option in BT24 login menu Please insert your access details only if the application address in the address bar starts with https ib btrl ro Inactive user If the message Inactive user Please contac
18. ce schimb YA 1 ROH 1 RON Cod promote Mesaj catre beneficiar O Adauga mesaj catre beneficiar Mesaj catre beneficiar Test intrebare raspuns 58 BANCA TRANSILVANIA Detalii transfer de bani Suma trimisa 1 RON Comisioane transfer 21 RON Comisioane mesaj 0 RON Comisioane livrare 0 RON Reduceri aplicate 0 RON Total 22 RON Cum protejesza Western Union dstele cersonsle Continua gt Once the payer s details and the transfer details are displayed you must tick aeree with the terms and conditions of this service Then you can press Continue Detalu platitor Nume MURE SAN OANA SMARANDA Adresa str Oras Cod postal Tara Romana Teteton Detalu transfer de bani Suma trimisa 1 RON Comisioane transfer 15 RON Comisioane mesaj 7 2 RON Comisioane tivrare 0 RON Reduceri aplicate 0 RON Total 23 2 RON Western Union interzice utili ztarea serviciis pentru transferuri directe sau indbrocte de fonduri pentru jocuri de Noroc sau activitati Hegate Sunt de acord cu termenii i conditile acestui servic Com erete ease Wester 107 Galele permi alo The next step is the payment confirmation by inserting the password or the token code the MTCN code is displayed after such confirmation and needs to be communicated to the beneficiary 99 BANCA TRANSILVANIA Detalu plattor Nume MURE SAN OANA SMARANDA Adresa str Oras Cod postal Tara Romania Tetefon Detalu transfer de
19. itnn eran lt Amount Cum Stats vv Y y New 3rd party standing order INE ew internal sanding order View details scheduled payments The icon shall allow you to view the initial screen to create these transactions with all the corresponding details Press the Back button to go back to the previous page Create beds oer Change the scheduled paymet You can change the recurrent payments if you press the Change icon Press the Continue button in order to go to the signing and processing of the recurrent payment If you press this button you can view and change the initial screen of creation of this transaction with all the corresponding details The signing procedure shall remain the same after the 25 BT BANCA TRANSILVANIA change Cancel a prepaid payment Press the Delete icon in order to cancel a recurrent payment The user who created the scheduled payment can cancel it even without having signature right If you no longer wish to cancel you can go back to the previous page by pressing the Back button 4 6 1 Scheduled payment towards own accounts The first step shall be to add the desired name for the scheduled payment Standard Standing Order The Date of the first payment is the current date but it can be changed with a subsequent date by using the calendar button The next step is to fill in the payment details Type Normal Amount RON a Sweeping Cover amount 200 RON Minimum amount 80
20. newly selected phone number Only phone numbers valid in the Romanian mobile networks are allowed 11 2 Settings 11 2 1 Account customization This option shall give you the possibility to assign names to your accounts If you have several operational accounts it will be easier to identify them if you use this option The assigned names shall be linked to the corresponding account each time their selection shall be necessary In order to assign names you shall enter the name in the Customized name field according to the sample below Press the Submit button in order to validate it count Friendly Names ccotunt F Nandy Naman Account Account type 3 Currency z Friendly name A ant dae econarmi pers nasce HON Heposit Ica THU Comun ae sure plocata HON a 1 ARO mpre deoontare MON rozoermol__ 1 Cont curent OBP OBP r mue M1 Cant eurem Eum Eum I LIFE TAL od Cant curent ICT MY RON C COLIN ia HI TAI AAA Gredi caro Master ard Forte RON MI IFA 47 fpr rf BANCA TRANSILVANIA 11 2 2 Password changing This submenu shall offer you the possibility to change the current password by respecting the minimum necessary configuration described in the information text below 11 2 3 Settings users This screen shall allow the user to set a favorite account number to appear by default as well as to set the favorite language for the messages in the application User Preferences Mare LVI AMA AMA
21. 0 00 Payment reference w present The payment will expire in 12 hours a Click here for payment commissions The beneficiary will receive an email message often mentioned by you that are going to collect a payment from you 33 BANCA TRANSILVANIA DIANA ANAMARA wa 17050 pata pn BTM nterrat Dararg de a Barca Trace vane cod O sume de 1 00 e Cy exnpicotdn test De cick pe urmatori Tek ompletesia campurile tolero pentru accepts pista Atente Pista va expra n 6 ore MIA AI 0 canne rar met et a oder encode 0 924 05751 390499000 MO For the transaction you must complete their name and IBAN as below and then receives payment confirmation is received the email mentioned in the form ntru confirmare incasarii va rugam sa rmati notificarile receptionate dupa caz pe facebook sms emai If your selected period ex 48 hours the beneficiary does t accept payment it will be refused after the selected period 7 Transaction processing schedule Transfers between personal accounts in RON and FCY 24h 7 Intrabank and interbank payment orders in RON 24 h 7 Treasury payment orders 24 h 7 Foreign exchange 24 7 After 5 30pm from Monday to Friday on Saturdays Sundays and non working days up to the limit of 9000 RON day in Romania Negotiated exchange from Monday to Friday between 9 00am 5 30pm Western Union 24h 7 Deposit opening cancellation orders from Monday to Friday between 06 50am 7 00pm and o
22. 0 RON Maximum amount 10 00 Ron The Type field for the scheduled payment shall allow you to set the normal payment type or according to a certain payment rule sweeping For the normal type scheduled payment the detail fields shall be filled in according to the description For the payment amount rule type of scheduled payment three new detail fields shall be activated when you choose this option namely minimum amount left in the account minimum payment amount and maximum payment amount The minimum amount left in the account shall take into account the minimum compulsory balance that must be left in the account after the payment is made except for the commissions related to the payment The minimum payment amount shall be the minimum amount 26 BT BANCA TRANSILVANIA established by the client for the scheduled payment The maximum payment amount shall be the maximum amount which can be transferred It shall also take into consideration the minimum amount left in the account The payment execution details shall mention the execution details which follow the same instructions specific to the timidities periodical payments as follows a 3 Periodicih A 1 Please select Month Please sole Maturity Lini revoked w Murcer of period The frequency here you can change the periodicity of the order processing for example daily monthly and annually Here you can also set the frequency of the periodicity For exampl
23. 011 2051 3 Payment date Afh S gt 11 EA Awaiting fol A Source account ROBTATR I x LING DIANA RON Paymari iai Hola hl HAMARIA procmem minu 4 L2 n ho AA AMA 4 Iranesfel T v dra GOMU 1444204 Beneficiary accent ROOF ORTRI Amounte 20 000 Ou I nyrnent date 121 11 2011 20 11 2011 0524 Awaiting for ay Hieaneficiary name banm MIAMARILA i c g li n Int ia i fisie a iiti 1444 4 lt These operations can be supervised or canceled by using this option The information shall be displayed as a table Here you shall find all the details corresponding to the signed pending payment order creation date order type transaction details signers transaction status transaction reference and cancel option In case a payment order needed signatures from several users and it is now pending it can be cancelled at any moment by any of the signers who initially validated the operation This can be done by pressing the Cancel button If you press the Continue button the next step shall be to cancel the pending payment order 37 BANCA TRANSILVANIA rayrnent date 21 112011 20 1 2011 2 on 2a oan fol T dn Ah Beneficiary namo NNNM AAA RA gt 4443 t Heneficiary account ROTOATR I o X Amount n Payment date 21 11 2011 21 112011 00 498 40 Ax nui r RON Payrnent Hource waceaunt ete LING IANA trep Ai d Beneficiary name TOMA DA AN AMARIA Jj Iransfotr 1444706 IO 72BTIFmL a Continue gt 8 4 Orders to be signed
24. Cock pe urmatory ini comprada Campurte 0501 Me peniru cot ota Outs Atente Pita va erpra noote Tp k A E e 1 PEA For the transaction must complete their name and IBAN as below and then receives email confirmation of receipt of the money mentioned in the form ex below optan MTRO 1301 X mcg OCA MA COOL c CANO A info Pentru confirmare incasarii va rugam sa urmati notificarile receptionate dupa caz pe facebook sms ema l Contact BT 24 L e DD E If your selected period ex 6 hours the beneficiary does not accept payment it will decline after the expiry of the period you have selected 31 BANCA TRANSILVANIA 6 2 SMS E MAIL payments From this menu you can perform operations by an e mail or by phone number sms Payment wia SMS or email Beneficiary information Payment method MS Email Email Email Retype email Payment details Account number EE Please select Amount SE HE Payment reference The payment will expire in Please select Check here for payment ooo pr Continue gt 6 2 1 SMS payments Select the type of payment SMS enter the phone number of the recipient select the account from which you want to pay the amount transaction details and transaction period will expire 6 12 or 48 hours and select Continue processing for processing Payment via SMS or email Beneficiary information Payment method SMS El Mobi
25. Comisioane transfer 21 RON Comisioane mesaj 7 2 RON Comisioane livrare 0 RON Reduceri aplicate 0 RON Total 29 2 RON Cum protejeaza Western Union datele perronala Continua gt Once the payer s details and the transfer details are displayed you must tick agree with the terms and conditions of this service Then you can press Continue Detali platitor Nume MURE SAN OANA SMARANDA Adresa str FL Oras Cod postal Tara Romania Toteto Detalu transfer de bani Suma trimisa 1 RON Comisioane translor 15 RON Comisioane meosaj 7 2 RON Comisioane livrare 0 RON Reducer aplicate 0 RON Total 23 2 RON Viestern Unvon mter tico ublirareo servicium pentru transterun directe sou imderec te de fondun pentru jocur de noroc seu activitat degalo 7 Sunt de acord cu termenii s congrio acestui servic Cum 4110 0010 Wester Ure Cotete cer ote 63 BANCA TRANSILVANIA The next step is the payment confirmation by inserting the password or the token code the MTCN code is displayed after such confirmation and needs to be communicated to the beneficiary Detalu platitor Humo MURE SAN OANA SMARANDA Adresa str Orat Cod postal Tara Romania Teteton Detalu transfer de bani Suma trimisa 1 RON Comisioane transfer 15 RON Comisioane mesaj 7 2 RON Comisioane livrare 0 RON Reduceri aplicate 0 RON Total 23 2 RON Western Union interzice utihirarea sorviciulus pentru transferun directe sau indirecte de fondun pen
26. In the field regarding the details of the ordering party the following information is included origin country full name of the ordering client The beneficiary details include name address city postal code country and telephone number After viewing this information you must tick the box agree with the terms and conditions of this service Transfer details EIS RO79BTRL03101202 RON Current account MTCN 1234567890 Expected amount 400 00 Please enter the amount in the currency indicated by sender EUR USD or RON It may be different from your account currency Senders information Originating country United Kingdom How does Western Union protect my personal information Attention The maximum limit per transaction is 10 000 RON foreign currency equivalent but this limit may vary depending on the selected beneficiary country Continue gt Sumar beneficiar Nume OANA SMARANDA MURESANU Adresa Oras Cod postal Tara Romania Telefon v Sunt de acord cu termenii si conditiile acestui serviciu Cum promesa Were Unico suela catocale lt Inapoi Continua gt 94 BANCA TRANSILVANIA If you do not tick the box whereby you agree with the terms and conditions of this service the application will automatically display the message Terms and conditions this field is mandatory and must be filled in after clicking Continue L sunt de acord cu termenii si cond
27. MAGIA tiner Ho 45510 Limbrrirrrsss dn o et ee l eat d IELI ROZFZDO OTRALOJ3101270p3 Parrrrisa rica rt FHralfa r Gnd artists 4 jes Ptunmaerian 11 3 Activity journal With the help of this administrative function you can obtain a detailed view of the operations journal through the two electronic channels the internet or the mobile phone over a particular period of time Personal Activity Log Selection Channel ID ntemetBank Date range 411200 3 21112011 R After you enter the above settings you have to check the button corresponding to user or group of users for which you wish to generate de activity journal Press the Continue button to generate the activity journal as a table containing the following data ID log in transaction 48 BANCA TRANSILVANIA empowered Personal Number Date and hour of the query as well as the status of that particular query according to the sample bellow 26102200 Login LING DIANA ANAMAIRIA E Jas 10 112011055137 o 26102217 OTP Validation attogin LING DIANA AMAMARIA HO J29 18 11 2011 08 51 5 Ok 251030060 View account history LING DIANA ANAMARIA es 19 119011 08 49 09 Or 26103025 Search transactions LING DIANA ANAMARIA a oe 18 11 2011 08 53 18 Ok 265103029 Search transactions LING DIANA ANAMARIA 3205 18 11 2011 08 53 20 Ok 250112079 Login LING DIANA ANAMARIA BE 0202 18 11 2011 09 11 50 Ok 20286707 Login LING DIANA ANAMARIA E 18 11 2011 1237 19 Ok 26287250
28. MAPOGCA BARITILI NR B o o00 RON ae n y 1140 eee e PLMAPARNM mmi GL ACTOR HAREM mm n gt OF 112011 20 4047 BRotlod 14041 35 400012 GLU 70 10 RON A 04 11 2011 10 15 11 Netled d ATM CLULIL COLIMA POCA MAHTI rmn n un mom lt gt e OSV lormat HTML format PDF formo The screen displaying the search results can be printed You can also press the Export button and the information shall be transferred into a document with printing options 10 3 SMS Alert This option shall give you the possibility to receive a SMS for each transaction carried out with a bank card belonging to you 5M5 Notification management Summary Card number z Product name 2 card hokai 2 Service status E Mobile numbers floorlmtS Operations 140 9944 9044 1404 Visa Electron DIANA AM AMALIA LING Inactive nau 1 1040 MasterCard Forte DIANA LINO Inactive MORE 1047 visa Fiction Pure 26 DIANA ANNAMARIA LING Wiectlive ngpy ceee 2805 Master ard Mondo DIANA AMAMAMIALING Inactive The table above shows the information regarding the cards for which you can activate the SMS notification service The user may modify this option as needed by using the Operation icon ie The user may change the status of the service the mobile phone number and the transaction limits for which the SMS works SMS Notification management Activation Deactivation Lard NUMIDA 4 440 944 0990 1401 nendce statue inactive Fion Herri I aaraa with Ihana Termas A cond
29. OTP validatoncat login LING DIANA ANAMARIA E Jas 1 11 2011 12 37 35 On 26287331 Search statements LING DIANA ANAMARIA ya 18 112011 1237 598 Ok 20207752 Get Statement LING DIANA A AMA ET 10 11 2011 1230 01 Or 26287820 Search transactions LING DIANA ANAMARIA 20 18 11 2011 12 5 PVOSATARSA Search transactions LING DIANA ANAMARIA E 1H 11 2011 12 26288246 Search transactions LING DIANA Ap UAM AF A Co Jos 18 11 2011 12 26206538 Logout LING DIANA ANAMARIA ss 18 11 2011 12 a M Ww w c we e a x J n po D x Y Press the Back button to go back to the search page where you can start a new search with other parameters 11 4 Signature rules Here you can view the type of operations allowed on the accounts as well as the type of signature the minimum and maximum limits for these types of operations 11 5 View users This menu shall allow you to view the details concerning the name of the user the group where you belong as well as the status of the user in the application 1 yet af bm GFL LT uta Hame Address Groep Satis ab 11 6 View group of rights The list of group of rights given to the users and of the details on the rights on the accounts can be viewed by accessing the Details icon SD 49 IBT BANCA TRANSILVANIA List of Groups List of Groups Hame Users Admin group LUCIAN LUCIAN IONUT a VIORICA VIORICA D After pressing icon
30. ate A4lnterest calculated to day interest to day aCreation date the date of creation of the deposit 4Due date deposit due date xIhe date of the last automatic extension the date with which the deposit was automatically extended details The Loan details function shall give you all the information concerning the existent credit both short term and long term credits 12 IBT BANCA TRANSILVANIA Loan details Account type Heeds loan solutia bt Account friendly name Currency EUR Contract date 03 03 2011 Loan balance at 01 01 2013 37 991 01 Loan balance Utilized limit 36 846 53 Last repayment date 25 03 2014 Next repayment date 25042014 Next repayment amount 169 58 4Account type name of the credit Account customizations the name you assigned to your account 4Currency credit currency Contract date date of signing the credit contract 4Approved value the amount approved as credit Credit balance Used credit amount used from the approved amount 4Last reimbursement date the last date of the paid installment The last due date the last due date of the installment 3 2 Transaction search Within this menu you can view the history of the transactions carried out on your accounts over a predefined period of time Search transactions Sas EM The first step you have to follow is to select the account number for which you want to view the account movements The account history can be generated ov
31. ay vary depending on the selected beneficiary country Continue gt Before pressing Continue you can access the link How does Western Union protect your personal data and see the confidentiality statement describing the manner in which your personal information is collected and used After accessing the link the site will display a service presentation and the Privacy statement in Romanian English French and Hungarian BT24 Windows Internet Explorer provided by Banca Transilvania aca IE e bt24 roji FENE lo Ay e File Edit view Favorites Tools Help r Favorites a 4 Token Control IB clienti IB angajati Dictionar online IB test IND test Mobile real 42 Web BM ee BT24 io E gen Page Safety Tools amp gt gt gt gt A 24 by Banca Transilvania IN Declaratie de Confidentialitate click aici Home 2 Privacy statement click here Avantaje D claration de confidentialit cliquez ici Mobile Adatv delmi Nyilatkozata kattintson ide Plata facturi Demo Utile Contact 53 BANCA TRANSILVANIA After reading the statement and acknowledging the information presented select the Continue button and then you will view the full information inserted by the payer MTCN code sent amount expected amount and the exchange rate as applicable if the amount is paid in one currency and received in another currency the exchange rate is set by Western Union
32. ayed as a table as in the following sample Query of the Status of Transactions ooounm Ico fopTESILO 101203003227 x ARON Cont curent Daie range ya be 2011 ye be 2011 Pound transa etion 14 44 9011 Lister Transaction Olatuse Creation Amount Dent nptionz Partners Irnnmnt Hons Payment Kintun gt Cause Ehannets Operation dato Lurroney reference reference of Proc a MIA hai failure unte 73 0A 201 x iterna 29 00 2011 4000 00 MON Itera icon 1931173 Haba 1 rraceseed Banking gt troorieter 1050 2011 alien ct Internet 2a 00 2011 E OO OO PADON VAS ng Ito00106584 1 7 Gen rroceaesed Banking GO ee JA on 2011 4s 00 RON orm en hoover p j eme 24 00 2011 TO 00 LI wt bh atii 4 5 1 o Mankineg mur 11411115 oO 2011 tera qa x 200 00 RON Internal 00216500 nalla md Processed Go OR 2011 tranafer Banking anote 25 08 2011 Internet 200 00 RO r CoO0o0216055I ai 0 0 0 gt 258082011 ROM heap 16 rulaj Proca ed Banking s anste n 080 2011 internat 70 00 RO Internal ICC2002 17321 nud J roceased Cu 5 08 2011 N by e Hea 3j Proce v Banking DB 2011 Internet 250 00 RON internal ICOUZ2 19083314 tula 4 Processed CD 26 08 2011 tranafer Hanking i VAIO 508 2011 Internet 760 UU REI G0OO02180435 i 5 nae CD 25 08 2011 TT sling we rrocessed Haning z anoto To go back to the search page press the Back button and you can begin a new search with other parameters If you want to print use th
33. bam Suma trimisa 1 RON Comisioane transfer 15 RON Comisioane mesaj 7 2 RON Comisioane livrare 0 RON Reduceri aplicate 0 RON Total 23 2 RON MTCN 429 437 Western Union interzice ubkzareo senviciutul pentru transferuri directe sau indirecto de fonduri pentru jocuri de noroc sau activitat illegale Ve Cecte eaza eve ria apela 20102 le 2 2 7 without using a Western Union Gold card After selecting the option Send money through Western Union select the account from which you make the payment RON EUR USD the application will automatically select the option New Beneficiary and you must fill in the beneficiary details destination country to which you make the payment name surname for America and Mexico you must also complete the fields State and City amount and currency currency of the destination country the field message to the beneficiary is available in order to send messages to the beneficiary option which is charged additionally question answer test is used with respect to African countries the transfer details include information regarding the transferred amount and related fees the next step is Continue For Mexico Detali beneficiar Beneficiar Beneficiar existent c Beneficiar nou Destinatie Mexico e Stat Sinaloa v Oras Ed Escuinapa Prenume DIANA Nume LING Telefon beneficiar E mail 60 BANCA TRANSILVANIA For the USA D
34. ccount where the payments shall be made and it is called beneficiary account The date of the payment shall be represented by the moment of billing of the order s account 4 1 Account transfer own account This option shall allow the transfer of funds between own accounts both in Romanian currency and foreign currency as applicable 15 BT BANCA TRANSILVANIA Choose the order s account and then the beneficiary account Fill in the amount to be transferred the currency being the default currency of the chosen order s account The date of the transaction shall be the current date but it can be subsequently changed The text representing the payment description is optional If you press the Continue button you shall go the option of signing the payment order that was created A specific message shall be displayed on the screen if the currency of the accounts differs or if the date of the transaction is subsequent to the current date or if multiple signatures are necessary 4 2 Payments 4 2 1 Payment RON transfer This option shall allow the RON transfer from your account to a third person s RON bank account Cortines In order to fill in the beneficiary you may select a beneficiary that was already defined as template When selecting an already predefined beneficiary all the related fields shall be automatically filled in If the beneficiary is not defined as template you shall have to manually fill in all the fie
35. ce o plangere 3 WESTERN UNION TRANSACTION STATUS This option allows the verification of Western Union transfers effected through the Internet Banking application 66 BANCA TRANSILVANIA Stare transfer prin Western Union Stare transfer Western Union MTCN Cum protejeaza Western Union datele personale Insert the MTCN code and click Search the application provides a reply with the transaction status Available for payment Paid Transaction not found in case the code was already used or is incorrect Stare transfer Western Union MTCN 123 Curr peotejesza Viesters Laion orale ceno ale Eroare Tranzacte nu a fost denti icata Cauta Stare transfer Western Union 429 MTCN Platita Stare transfer Cum protejeaza Weren Union catele cencosle inapoi 67 BANCA TRANSILVANIA Stare transfer Western Union MTCN Stare transfer Cum proba aaza Western Union datele cananea x v Disponibila la plata Inapot 4 CHECK OPERATIONS VIA WESTERN UNION The Internet Banking application offers you the possibility to check WU transactions by accessing Transaction status select the account transaction the menu Order status authorisation Status period click Search Conturile mete Operatiuni Credite Carduwri Western Union Personal Finance Manager Cont m Penoada Gasite 4 tranzactii Sumar stare tranzacti Data
36. e if the periodicity frequency is 3 and the periodicity is daily an order shall be carried out each three days according to the characteristics chosen The due date can be set in one of the ways described below o until revocation the scheduled payment standing order shall continue to be process until it is manually revoked 0 number of executions the standing order shall continue to be processed as many times as indicated by the counter introduced by the user in the specific field 0 exact date the standing order shall continue to be processed until the date entered by the user in the specific field Blocking here you have the possibility to enter a time period when the scheduled payment is not processed Locrad Mara 21 11 2017 i a Te 2077 If you press the Continue button you shall proceed to sign the scheduled payment 4 6 2 Intra interbank scheduled payment In case of scheduled payments towards third intra or interbank beneficiaries the payment details shall appear as in the following screen capture displaying the details related to the payer and to the personal number tax number the other fields being identical to those for scheduled payments for own accounts 27 IBr BANCA TRANSILVANIA Payment details Payer DIAMA AMAMAR LA PiN Order number 119 Source account Please select a Template Please select E Beneficiary name Bene iciarys account Hame ofthe beneficianys bank Please select
37. e corresponding button If you use the Export button the information on the screen shall be transposed in a document with printing options 8 2 Package transactions to be signed This option shall give you the possibility to group several transactions so that their processing can be done after receiving a single signature If you have several operations to process you will not need to sign each individual order In order to realize this action you will need to eroup all the transactions in a single package The screen of this function shall provide information on the transactions from the package to be signed as a table containing the following elements Do Transaction type 10 Transaction details 10 Transaction reference number 1 n View change and cancel icons View shall allow you to view the initial screen of creation of the package with the corresponding details Press the Back button in order to go back to the previous page Change shall allow you to view and change the initial screen of creation of the package with all the 36 BT BANCA TRANSILVANIA corresponding details Cancel shall allow you to view the initial screen of creation of the package with all the corresponding details with the possibility to cancel If you want to cancel you do not have to sign but you have to press the OK button If you press the Continue button you will go to the signing of this package of orders meaning that you will sing only one t
38. e operations may view this option entirely but the signers view is restricted to the operations for which their signature is needed 38 BANCA TRANSILVANIA Pending Authorizations Overview Found 1 transactions Pending Authorizations Transactionz Transaction details Created Signed Transactionz Accept Decline Reason type by by reference al A Amount 2 500 00 Transaction date 19 11 2014 RON Source account STANCU Payment ROAJ4S5BTRLRONCRTO 02 LUCIAN 31937143 El E Transfer Beneficiary name di IONUT Beneficiary account RO79BTRLO3101203 XX Continue You will receive a confirmation message if the transaction was successfully processed or if it failed to be processed The decline refuse to sign a transaction because of reasons that belong strictly to a particular user shall result in sending messages simultaneously to all the signers and the message shall also contain the reason for the decline The system shall allow you to authorize or decline several transactions simultaneously by using the buttons corresponding to the two operations authorization decline After you choose the option you desire it is necessary for you to press the Continue button 9 Credits 9 1 Payment history This option shall be used to view the payment of the installments on the current credits Loan payment history search Account number 243RPB01 RON Practic bt loan T Date range 12 07 2014 a 28 01 2015 i EN E
39. ect Day o Net bank day vale date correction Previous bank day Maturity LUAH voke0q In the Frequency field there is the possibility to set the payment recurrence daily monthly and annually Frecventa la 11 Y Zizi wi Luna lua Frecventa la AUNT v Luna za 18 y Frecvent Aman w Lu Y z 18 x Note In case the chosen frequency is 1 month with 3 executions the payment shall be performed monthly three times In case the chosen frequency is 2 months with 3 executions the payment shall be executed every two months three times Processing mode bank non working day shall give you the possibility that if the date selected for the payment is a bank non working day the payment shall be made the previous bank working day or the following bank working day depending on the option chosen 20 IBT BANCA TRANSILVANIA T Not bank day value date correction Previous bank day The due date of the payment may be set through one of the three provided options o If you select the Untill revocation radio button this will allow the payment to be made until the date of manual revocation by the user z Number of executions shall allow you to set the number of executions desired for the payment recurrence 0 Exact date is the final due date for the periodicity of the payment Execution blocked from to shall offer the possibility of a time period for blocking the payment execution Alert before value date shall allow the no
40. er a period of time defined by the user by introducing the specific time dates in the fields FROM and TO You may select the period manually by typing the numbers or you can select the dates by accessing the calendar button The transactions are displayed for maximum 120 days back Another filter which limits the period of the displayed account history is the amount field You may enter an exact amount or an amount within two values Other traditional filters are those referring to the types of transactions existing on a certain account thus the search can 13 IBT BANCA TRANSILVANIA be realized based upon the cashing operations upon the payment operation or upon both types of operations by selecting the desired option filter Transaction type At the same time you can view your account transactions history by searching keywords and in this respect the selection criterion search text shall be useful Press Cancel to go back to the initial page In order to view the requested data given after introducing the search parameters press Search In this option is displayed the transactions for the selected period of time and the account balance The transactions that meet you search criteria shall be displayed on the screen If no transaction meets your search criteria you shall receive the following message There is no information to display Found o transaction List of Transactions Transaction date 2 Value date 2 D
41. eria you shall receive a message with the text There is no information to display Press the Back button to go back to the search page where you can start a new search with other parameters If you use the Export button the information on the screen shall be transferred in a document with printing options 9 2 Reimbursement graph This menu shall provide the possibility to view the reimbursement graph for the current credit Repayment schedule search Account number Please select T Date range 28012015 Fe 28012016 EX Search Clear The first step shall be to choose the credit account whose reimbursement graph you want to view The credit reimbursement graph can be generated for a period of time defined by the user 40 BANCA TRANSILVANIA by entering the specific time dates in the fields related to the selection period The selection of the dates can be done both manually by entering the numbers and by selecting the dates after accessing the calendar button After introducing the chosen parameters the result view page shall be activated by pressing the Search button Repayment schedule result Account number 243RPB0130010096 RON Practic bt loan f Date range 28 042015 28012018 Repayment date Repayment amount Principal Interest Commision due Loan due due balance 07 02 2015 86 87 15 20 11 67 0 00 3 558 93 07 03 2015 86 87 75 44 11 43 0 00 3 483 49 07 04 2015 86 87 75
42. escription 2 Dobit Credit Dally balance 2 Category 2 Operations l Export om C format o g MTML fern il H Press the Back button in order to go back to the search page where you can begin a new search with different parameters If you use the Export button the information on the screen shall be transferred in a document with printing options 3 3 Bank statements In this section you can obtain information on your accounts via the account statement options both for your current accounts and for the card accounts as well as for other accounts set in the internet banking application 3 3 1 Account statements 14 IBT BANCA TRANSILVANIA 3 3 2 Credit card statements In this section you can view and list the account statements issued by the bank for the credit card accounts these are official documents that are uploaded once a month and contain the information for the previous calendar month 3 4 Checks and promissory notes This section shall display the direct debit instruments credit transfer instruments as well as the denials The information shall be available a day previous to the due date or early in the morning of the due date of the debit instrument 4 Operations Order s account and the beneficiary account are elements encountered within all the options of this submenu The order s account is the account out of which the payments shall be made and it is called order s account The beneficiary account is the a
43. etalii beneficiar Beneficiar Beneficiar existent gt Beneficiar nou Destinatie Stat w Mississippi lma Prenume DIANA Nume UNG Telefon beneficiar E mail For Romania Trimitere bani prin Western Union Detali ordonator Cont plabtor ROT1A4BTRLO120120 XX RON Cont curent Card Western Union Gold Card Westen Union Gold Existe Fara Card V estern Union Gold Numawi cardului Western Union Gold gt Pert BIS parte o Gaag e ri Golo apaia sici Detali beneficiar Beneficiar Benehciar existent Deneficiar nou Destinabe Romania Prenume DIANA Fiume LNG Teleton beneficiar E mail Detali transfer 61 BANCA TRANSILVANIA Suma expediata 1 00 RON Suma primita 022 Rata de schimb WU 1 RON 0 2227118 EUR Cod promotie Mesaj catre beneficiar Adauga mesaj catre beneficiar Mesaj catre beneficiar Test intrebare raspuns Detalii transfer de bani Suma trimisa 1 RON Comisioane transfer 21 RON Comisioane mesaj 0 RON Comisioane livrare 0 RON Reduceri aplicate 0 RON Total 22 RON Cum protejeazs Western Union datele personale Continua If you send a message to the beneficiary when making the transfer an additional fee will be charged example below 62 BANCA TRANSILVANIA Mesaj catre beneficiar Adauga mesaj catre beneficiar test Mesaj catre beneficiar Test intrebare raspuns Detalii transfer de bani Suma trimisa 1 RON
44. gning the orders for carrying out banking operations and the changes made subsequently In case of unsuccessful log in a message mentioning the cause of the error shall be generated 2 4 How I reset the password Your password can be changed by accessing the Profile menu client and then sub menu Settings Change Password Your password change will be required typing old password followed by the new password and confirmation of the latter To enhance the security of your account please do not share your password with anyone 2 5 Homepage After entering your correct access data the welcome message shall appear on the screen This screen can be accessed by the clients at any time by pressing the option Homepage from the horizontal bar The welcome screen is divided in two parts The working area together with the menu options which can be customized can be found in the left half of the welcome screen and from the right half you can access the bank messaging option and you can view the special offers of Banca Transilvania The left half of the welcome screen shall contain My accounts the online balance as well the details of the previous day On the bottom side of the page you can access the quick menus which can be customized with the option Would you want to find anything else on this page click here which is situated near the vertical scroll bar Each quick menu shall contain two links to the most frequently used submenus The right ha
45. ies you shall check the foreign currency conversion option to sell respectively to buy foreign currency The foreign currency conversions may be done like the foreign currency exchanges at a firm rate or at a rate negotiated by the bank In this case two new fields shall be activated Dealer s Name and Exchange rate The accepted date for the foreign currency conversion shall only be the current date 22 IBT BANCA TRANSILVANIA Operation hype Fwehange rate pal MEL Fu ams SO LI a FLTLIImI 4 4 3 Forward Future Operations In case you activate this option you can introduce forward operations in the following accepted RON EUR RON USD Dri yer Cer Serge cate tree ET 4 5 Term deposits This option shall offer you the possibility to view liquidate or create term deposits Deposit overview A Operations Accou nt type Currency Deport 2 Interest 2 Maturity date e Amount rate cidad UG 0 0 0 0 5 Tg RON 210 30 00 Y 10 117018 c3 x 4 5 1 Create deposit First of all you shall choose the source account to create the deposit You shall choose the deposit type and this option varies depending on the specific chosen product and on the currency Thus the fields Deposit description Currency Period and Interest rate shall be filled in by default The next step shall be to change the minimum default amount with the larger amount desired In case you want to enter an amount smaller than the minimum amoun
46. ime all the transactions that are part of the created package The Back button shall cancel the signing process List of transactions List of Trana actiona Iransaction type Transaction details Transaction reference 4 Amount 100 Payment date 21 11 2011 ey Create bill paymant Source account ROC P 17K 1444574 x Heneficiary name ROMTELECOM 8 3 Pending transactions This option shall give you the possibility to view all the transfers pending processing for different reasons other than those related to the signature The most common cause for this Status is related to the operations whose processing date was manually set to be subsequent to the date of creation of the payment order operations with future date or operations in an intermediary status until their processing or rejection by the bank Outstanding Orders Overview Date 2 Transaction detains Signatories Statue Lance Order type Trane ton reference Amount 700 000 00 Paymant date 21 13 2071 Hare seeount rorontreL_ sd m LING DIAMA Beneficiary name ANDA OLIRTEAN ATMAMARLA Herneficiary acoount 269310 T 4 Amount OOD 00 70 11 2011 70 47 17 RON Payment ratita AW IIG for procen i Hau 15455442 10 20 112011204053 Payment date 21 11 2011 Aw ning fol ROM Payment Hourece account ROAR qe LING DIANA Drocesaino le 1 d DEAR l ranafer Heneficiary Marre himno PIJAMA HA i4d4d244 Henefciary account AA besoen ADUI n TY a0 20 11 2
47. inautorsed balance redit imit tart of day balances FAccount type account name Account customization the name you gave to your account Currency currency of the account FAccount balance it contains also the amount not settled yet Blocked 4amounts the amounts blocked amounts under settlement 4Unauthorized balance the debit on the account 11 IBT BANCA TRANSILVANIA Term Credit limit the limit of the credit Available balance the remaining available balance Committed amount at the end of the previous month the amount used from the credit limit at the end of the month Performed turnover the amount performed as turnover for the credit card 4Minimum turnover to be performed the minimum amount performed as turnover Minimum nonperformer turnover the minimum necessary amount nonperformer as turnover Number of delays in performing the minimum turnover the number of delays in performing the minimum necessary turnover deposit details The function term deposit details shall give you all the information about the term deposits Deposit details LOCO typa count MTIANI NAMA Loan tuirity date fe iaat rollover 4Account type name of the account 4Account customization the name you assigned to your account 4Order s account number the account debiting the payment Account balance it contains also the amount not settled yet Currency the currency of the account 4interest rate Annual interest r
48. ing a Western Union Gold card After selecting the option Send money through Western Union select the account from which you make the payment RON EUR USD the application will automatically select the option Existent Western Union Gold Card insert the card number if you select Existent Beneficiary the beneficiary data is filled in automatically or if you select New Beneficiary you must fill in all the beneficiary data such information is saved on the gold card the next step is to insert the transferred amount and currency the field message to the beneficiary is available in order to send messages to the beneficiary option which is charged additionally question answer test is used with respect to African countries the transfer details include information regarding the transferred amount and related fees the next step is Continue 5 7 BANCA TRANSILVANIA IE 00 Mime Ox Trimitere bani prin Western Union Detala ordonator Cont plattor ROT14BTRLO130120 XX RON Cont curent ae Card Western Union Gold Card Western Union Gold Existent Fara Card Western Union Gold Humal cardului Western Union Gold 416 67 Hasta bp nA GODS Gerd Wester Lise Octo act aic Detalu beneficiar Beneficiar O Beneficiar existent Beneficiar nou Benefician DANA MURESAN Dasbnate k ROMANIA e Telefon beneficiar E mail Detalu transfer Sumaepedata 100 RON Suma prirnila 1 ROH er Rata
49. isition is done automatically The transaction status can be checked in section Sign order status Transaction status and you can see the real registration of the transaction in My accounts section Search transactions Very important There s no fee for purchase vignette and it cannot be canceled 17 Western Union manual ONION amr Western Union via Internet Banking User s Guide CONTENTS 1 Receive money through Western Union 51 BANCA TRANSILVANIA 2 Send money through Western Union 3 Western Union transaction status 4 Check operations via Western Union Banca Transilvania Western Union clients can access the money sent via the Western Union agent network by accessing the Internet Banking service from Banca Transilvania and they can also send money to various beneficiaries directly from their personal accounts by using the same service 1 RECEIVE MONEY THROUGH WESTERN UNION In order to receive money via Western Union on Internet Banking clients must hold an account in Lei Euro and or USD opened with Banca Transilvania subscribe to Banca Transilvania Internet Banking service and know the Western Union transaction details Important As concerns the transactions performed on the territory of Romania the payment will be received by the beneficiary in the same currency in which it was initiated As concerns foreign transactions to Romania the client s account is credited with the expected amo
50. itille acestui serviciu Cum protejeaza Western Union datele personale Eroare Termeni si conditi Campul este obligatoriu te rugam sa il completezi lt Inapoi Continua gt If other information related to the transaction is not filled in correctly the application will display the following warning messages E The transferred currency is RON EURO USD please fill in the amount in RON EURO USD n case the amount and currency filled in on the receipt form do not match the amount and currency filled in by the payer In case the transaction has already been effected or if there is no MTCN to be received the following message will be displayed The transaction could not be identified Q Error Transaction could not be found E The country selected by the user is different from the sender s country gt Incase the sender s country is incorrectly selected upon receipt Eroare Tara selectata de utilizator este diferita de tara expeditorului Continua 9 BANCA TRANSILVANIA After clicking Continue the application checks if all the information filled in is correct and sends a payment order validation message In curand vei primi pe telefonul mobil codul unic SMS pentru solicitarea initiata Te rugam compara primele 2 caractere cu cele afisate pe ecran si introdu ultimele 6 caractere in campul de mai jos cod token parola 80 lt Inapoi Semneaza After signing the order
51. itons H I 46 BT BANCA TRANSILVANIA Ag You can assign for each individual card a phone number for the SMS on the carrying out of operations 10 4 STAR points transfer If you hold two or several different credit cards issued by Banca Transilvania this option allows you to accumulate Star points on one of your cards You select the credit card from which you make the transfer the credit card to which you make the transfer you fill in the number of STAR points and sign the operation In case you hold two similar credit cards one issued in your name and the other one on behalf of someone close to you linked to the same account the Star points are available on the card account and may be used with any card linked to the respective account For example if two Mastercard Forte cards are issued on your credit card account each card will indicate the total number of points on the account and not the number of points accrued on the respective card 11 Client profile 11 1 Phone number management This option allows you to add or change the phone number used for the transmission of SMS codes required for the authentication and signing of transactions performed by clients who use the SMS OTP authentication method as well as for the transmission of the SMS code required for the activation of Mobile Banking application The phone number is added or changed immediately after its authorisation The new SMS codes will be sent on the
52. lds necessary to identify the Beneficiary name of the beneficiary account number of the beneficiary The step following the filling in of the above date is to select the order s account the payment description and the payment amount and to select the transaction date if the user 16 BANCA TRANSILVANIA whishes the payment order to be processed at a date subsequent to the current date which is filled in by default If you press the Continue button the next step shall be to sign the payment order 4 2 2 Payment RON budget This option shall allow you to make payments from your account to the State Treasury These transfers may be carried out after the time limit for this type of operation but they shall be processed for settlement with the date of the following bank working day In this case the default date of the transaction is the current date of the creation of the payment order In case the beneficiary is not defined as template the user shall have to fill in manually all the fields necessary to its identification name treasury account number tax registration number name of the bank where the treasury account is opened The step following the filling in of the above date is to select the account the payment amount and to select the processing date if the user whishes the payment order to be processed at a date subsequent to the current date which is filled in by default If you press the Continue button the next step
53. le phone 0756 Retype phone number r56 Payment details Account number ROSTBTRLO1901201 XX RON Current account Amount m 1 500 00 Payment reference di The payment will expire in 12hours Chuck here for payment Commies pons Continue gt Selected beneficiary will receive a message on your phone number mentioned as follows to collect a payment from you present For the transaction must complete their name and IBAN as below and then receives payment confirmation is received the email mentioned in the form 32 BANCA TRANSILVANIA 3egb BTL X ae o ope be compel A bes Info Pentru confirmare incasarii va rugam sa urmati notificarile receptionate dupa caz pe facebook sms email Contact BT 24 re If your selected period ex 12 hours the beneficiary does not accept payment it will decline after the expiry of the period you have selected 6 2 2 E MAIL payments Select the type of payment by EMAIL fill out the email address of the recipient select the account from which you want to pay the amount transaction details and the period in which the transaction will expire 6 12 or 48 hours and for processing is selected for processing Payment via SMS or email Beneficiary information Payment method Email v Email diana ghi btri ro Retype email diana ghigybtrrol Payment details Account number RO57BTRLO1901201 XX RON Current account I Amount T 1 50
54. lf of the welcome screen shall contain The date and hour of the last time accessed the application The number of unsuccessful log ins since the last use only if it is bigger than 0 Summary of the messages counting the read and unread messages of the user Messages with specific offers for the client using BT c Further details 2 5 1 Message usage The mailbox shall be exclusively used for the communication between the user and Banca Transilvania You cannot send or receive messages except for those sent to or received from Banca Transilvania You can open the mailbox by accessing Internal messages You can view here the date and subject of an email and you can also choose to delete a particular message by pressing the button Delete message If you select the text contained on the column Subject of the menu Internal message this will open a new window with the content of the selected message At the bottom of the window with the content of the message there are three buttons the button Back to go back to the mailbox the button New Message and the button Delete Message 8 BANCA TRANSILVANIA Mailbox Matiboar a e Doto Subject Select to deleta Now message Delete message s At the same time in the mailbox you can access the button New Message Press this button in order to open a new window made out of two fields the field Subject and the field Text of the message you want to send lf you
55. mber MOTSATALOS TA Source BoGOUM thumb ROTOBTRLOL TI Deposit deseription Cont de econormi pera fisico Lieapoell amount 5 2180 30 Currency RON Maturity date 18 1120105 Liquication date y P1112011 Monmaturmt for liquidation of deposite at maturity the cianta Account will De rermnunerated with the nght interest e before maturity for liquidation of deposite before maturity the chante account will eremnunerated witht the current account interest calculated between the depos Creation Wl is HOUIJANON tart date 10 11 2010 4 5 3 Term and conditions for deposits 4 6 Scheduled payments This option shall allow you to create scheduled payments through which you will be able to pay funds into your own accounts or into third parties accounts You can choose the parameters of these payments for example the periodicity These sums with a certain established periodicity are set to be made automatically towards the same beneficiary The scheduled 24 BANCA TRANSILVANIA payments may only be carried out in RON 1 Scheduled payments to own accounts the payment order shall be carried out with a certain periodicity towards accounts belonging to the same entity 2 Intra and or interbank scheduled payment the payment order shall be carried out with a certain periodicity towards third parties pe j A j AT ar Panning rrart JLandar Standing urders t nm S tun Creer mm ctr wot Y Y adiu ANT Jte c Alas Account
56. n The user can generate the credit history for a defined period of time by filling in the time period in the period related fields The selection of the dates can be done both manually and by selecting the dates after accessing the period with the help of the calendar In case you do not define the search by a time period the time period chosen by default shall be between the current date and the same date of the previous year 39 BANCA TRANSILVANIA Loan payment history result Account number 243RPB0130L RON Practic bt loan Date range 12 072014 28 01 2015 Repayment Repayment Repayment Principale Pri ncipalz Interest Interest Commission Commissionz Penalty date Amount Amount due Settled due Settled Due Settled due Due Settled 07 08 2014 88 00 58 00 7247 T247 1552 15 52 0 00 0 00 0 01 07 09 2014 88 21 88 21 12715 12715 15 24 15 24 0 00 0 00 0 22 07 10 2014 88 50 88 50 73 34 73 34 15 16 15 16 0 00 0 00 0 00 07 11 2014 88 50 88 50 12 85 72 85 15 55 15 55 0 00 0 00 0 00 07 12 2014 88 50 88 50 73 14 73 14 15 36 15 36 0 00 0 00 0 00 07 01 2015 86 87 ab 87 7244 72 dd 14 43 14 43 0 00 0 00 0 00 The data above does notinclude details on outstanding fees and insurance policies For further information please contact a representative of the bank ans EN E HTML CSV PDF XLS You can notice above the credit history view page according to the chosen parameters If no transaction meets you search crit
57. n Saturdays between 06 50am 13 30pm Deposit opening cancellation orders sent after the cut off time or on nonworking days are processed in the next banking day Negotiated deposit opening orders from Monday to Friday between 9 00am 5 30pm Internal transfers payments in RON payments in FCY and deposit openings with insufficient funds for processing will remain pending and the system will retry processing them until 5 30pm from Monday to Friday and until 11 30am on Saturdays Foreign exchange operations fixed rate with insufficient funds for processing will remain pending and the system will retry processing them until 5 00 from Monday to Friday until 11 30am on Saturdays 34 IBT BANCA TRANSILVANIA e Western Union send operations negotiated foreign exchange operations and negotiated deposits can be operated only if there are sufficient funds on the account Payment orders in RON including urgent payment orders are inserted in the multilateral interbank settlement process and payment orders in FCY are inserted in the bilateral settlement process according to the internet banking transactions agreement 8 Order Status Order authorization 8 1 Transaction status This option shall give you the possibility to view the status of the transactions created and forwarded towards the bank The status of a transaction may be Pending validation Processed Refused Deleted Transaction with future value date System Offline
58. nt and not only on the card and o 8 a section of Details with 3 options pictograms The Details button shall allow you to view the details of a card to change the status of the card and the possibility to view the history of the card transactions Bank Cards Overview es Card number Product Expiration Related account No Cardholder Card STAR Operations name date status points sm Visa Electron 31032017 319RONCRTO AA Active 4 El 42 BANCA TRANSILVANIA 10 1 1 Card details The icon shall allow you to view the details of the selected card and shall give you the possibility to change the limits related to the cards After the validity of a card expires the modified limits shall go back to the initial limits This function can be used only by the card holder the delegated administrator The limits can be changed for the following types of operations Card cash withdrawal POS transactions at economic agents Unsecured internet transactions without CVV2 Secured internet transactions with CVV2 Number of daily transaction ee HE Card status Active Card number 4140 1401 Account number RO7SETRU i Cd Narnie of cardholder DIANA ANAMAIRIA LING Expiry date 30 11 2011 Name Date range gt Temporary value E Defaultvatue Maximum Hemit Operations Aggregate ATM P OS limit DO ODO O00 RON o OOO DO RON ATM POS card cash witherawal limit 9000 00 RON 8 000 00 RON Y
59. ok Payen Sousse POSEEN PME UR IMP a a a dias 29 5 2 3M5 E MAIL Day MENES es diid arse hrivEDUFIU nrin ii i ai 32 D 2 1 DNS DAV MONOS E N E E E E E E E NDS 32 B E MAIL DAMOS orar taria 33 7 Transaction processing schedule occasion 34 S Order status Order autnotiZatloll scrrcaoca nad eterno cade 35 Bel Transacion SCALUS art rosas 35 8 2 Package transactions to be SISNEC ceccescccccesceccceccnccesceeccesceeceeccesceeceeseesceeces 36 Bo Penaine EransactiollScue soia ces UM PrATs E NER ES MERCI PP D DEM ari PIER UM iS NI 37 8 4 Orders to De Signed PA N 38 8 4 1 Own transactions partially signed ssessesscesseesseesoessoeescesceesoeeseeseeesoeeseesee 38 8 4 2 Transactions to DOSIS TET TT TTRT 38 LN IC 39 Payment ISO Vasa sepas 39 2 2 REMOUS EMO NEO aN cesaccessue cece asiaticos 40 2 3 OV TUC lO anton ma ION rr SE 41 10 Gi aa e mm 42 Um ra de E p a e 42 BT BANCA TRANSILVANIA AAA on II tot EEE EEEE 43 1051 2 Carat tU nr P 43 19 71 3 Vow card TiS CON Pescsdra rei a dre ds 44 10 2 SONY oos ucecos O PE 45 JUR ES Pac ene y E teeny eer e o errr ee eee E E 46 LM PEG Ca EE Geld RTL 47 11 1 Phone number management cceccceccecceccceccescevcevccesceeceeccesceeccescesceeceesceecees 47 VEU cuc
60. p will be to sign the foreign currency transfer 4 2 4 Import file This option shall allow you to import several payment files The application shall check the validity of the transactions imported based on the details bellow 1 Order number 2 Order s account 18 BANCA TRANSILVANIA Beneficiary account Beneficiary name Beneficiary bank code Beneficiary fiscal code for the payments towards the Treasury Amount Details 1 A Details 2 0 Value date 1 Emergency YES NO ZIP o In case one or several transactions prove to be invalid an error message explaining the cause shall appear on the screen and the file shall not be imported Bulk payment CSV Select File HE q Click here to view the structure of the file 4 3 Utilities invoices payment This menu shall give you the possibility of a transfer to a predefined utilities beneficiary and to a more complex menu providing multiple possibilities of selecting the periodicity as well as other characteristics specific to each individual beneficiary 4 3 1 Utilities payments in a single execution The payment of the utility invoices shall be carried out like the recurrent payments with the possibility of setting a periodicity so that these operations are repeated with a defined frequency Also when choosing the beneficiary filling in the corresponding details shall be done by default depending on the selected utilities provider For the beneficiaries set in this op
61. press the Continue button your message shall be sent to Banca Transilvania Matilbo Subject t 2 5 2 Login changing Switch client option This option shall only be displayed if you have access on several accounts belonging to different natural and or legal persons After you log in you can select another account that you wish to use in order to carry out operations with your user ID If you are connected to the application and you access the button Change client the screen will display all the accounts of the other users that you are entitled to use in order to carry out operations and you have the option of choosing a client without having to close the application and to log in with another user name 3 My accounts This option offers the possibility to have a general view of the existing accounts offering the 9 IBT BANCA TRANSILVANIA possibility to view quickly the situation of the current accounts of the card accounts of the online balance and of the final balance corresponding to the previous day of the account transaction history of the existing credits and deposits you have the possibility to view to export and to print the transaction history 3 1 View account In this section you shall have quick access to your accounts of your current accounts of the term deposits of the accounts of the credit cards as well as to the status of all the other accounts that belong to you lip credit 2 Lut cvdt Vatsla
62. r ID or token code for the Internet Banking application etc D How can protect my account Contact BT 24 ll If the data entered are correct and you are using the SMS authentication system you will have to fill in another field with the data received in the SMS and then the BT24 welcome message will appear on the screen The main window of the application contains a menu that will allow the beginning of the banking operations and your name and the current date shall be visible in the upper right corner If the log in fails the application shall generate a customized error message depending on the problem that occurred After five unsuccessful logins the access to the application shall be blocked The activation shall only be possible by contacting the Bank Contact Center or the nearest Banca Transilvania agency branch 2 3 Password changing You can change your password if you go to the menu Customer profile Settings and then to the submenu Change password In order to change your password it shall be necessary for you to enter the old password than the new password and to confirm the latter In order to increase the safety of your account please do not share your password with anyone qu qa nn Ara a w e coo BANCA TRANSILVANIA If you access the application through the certificate authentication method the BT 24 password shall be used both when logging into the application and when si
63. recommendations Terms and conditions for using the application 2 Application access 2 1 First log into BT24 When you log in for the first time you shall have to use the ID and the password given by Banca Transilvania The password given must be changed immediately after the first use It is only after this step that you will be able to carry out banking operations If you have a token it will be necessary for you to generate a unique password with the help of this device This password shall be entered at the section password token see the token manual for further details 2 2 Subsequent logins into BT 24 Please enter your user ID in the section User and then the next step will be to enter your password or the unique code generated by the token in the section Password After entering 6 BT BANCA TRANSILVANIA the date mentioned above press the OK button P Login ID pues Password Token dl Please enter your Login ld and Password or Token OTP OK n Please make sure that your personal computers are equipped with updated anti virus amp anti mabware solutions The new versions are capable to detect potential cyber attacks and to protect your personal data and online transactions We remind you that Banca Transilvania never sends e mails containing links to websites Where you are requested to provide personal information rezarding your identity your accounts your card number or expiry date PIM code use
64. shall be to sign the payment order in RON for budget 4 2 3 Foreign currency payments This option shall allow the foreign currency transfer from your account to a third party The currency used in the case of a foreign currency payment must correspond to the currency of the beneficiary account to which the payment shall be made You cannot carry out foreign currency transfers in EURO to a third account in USD 17 landa thot vt len emacteon code Hanuac tiom Ciber dete Number Nom estermal he ne raptim bet regreine lhonefic itary Porno iery t bank CAJA DE AHORR DEL MEDITERRANEO If the amount represents a multiple payment for each component of the amount you shall fill in the details corresponding to the partial payment through the Add new row button Each filled in row should contain current number value description delivery date If you check the Urgent button the payment shall be processed in emergency mode according to the terms of payment processing in emergency mode mentioned in the contract If you select the beneficiary from the field Predefined Beneficiary all the corresponding fields shall be filled in automatically For further details on how to create the beneficiary templates go to the next chapter In case the user wishes to transmit the payment order at a date subsequent to the current default date the payment order shall be processed with the selected date If you press the Continue button the next ste
65. status of card it is necessary to press the Change card properties button followed by the selection of the desired option In order for the modifications to be effective press the Continue button and the next step shall be to sign the operation 10 1 3 View card history Card History Result Page Cat E Active DIANA ANAMARIA LING Visa Electron Date range 141120131 EH 21112001 FF List of Card Transactions Transaction Attempt Statusz Cardnumber Merchant name Amountz Currency gt Operationsz date 16 11 2011 18 21 31 Settled 1 ideis Seem ME re nn RON a as EN UI ig CSV format amp HTML format amp PDF format The details icon shall provide details on the date transaction settlement hour as well as on the Status of the settlement LETS 0 44 BANCA TRANSILVANIA Card history transaction details Transaction Alttermpt dale 16 11 2011 18 21 31 Settied dato 16 11 2011 Transaction du 200005424010 Merchant name ATM CLUJ CLUJ NAPOCA BARITIU NR 8 MEI 5011 Couty Romania tatus Sienied Amount in tne currency 500 00 RON Amount in acc currency 500 00 ROM Authorization Reaponse code 182131 cm as MiML Tormat e br ferm 10 2 Card history This option shall generate a table containing the transaction history of a card for the selected period Card History Result Page Card LLLI tive DIANA ANAMARIA LING Visa Electron Date range 14 11 2011 21 11 2011
66. t stipulated an error message will prevent you from creating the deposit when signing it After filing in the starting date the Extension and Capitalization buttons shall be selected by 23 BT BANCA TRANSILVANIA default depending on the type of deposit initially chosen and on the contract stipulations displayed If you press the Continue button the next step will be to sign the operation New term deposit ROZOHTHRI L1 amp ROM Cant curant nurce mccain Doposit typo t Special 111 dave with automate ranewal without interest capitalization on 111 Hays Deposit desciuplion Special 111 days with automaatio renewal without interest capitalization on 111 days Deposit amount 10000 RON Period 111 Lie Interest rate n An Holly Capitaticod Ji I ngree with Ihana Tarrasa conditions Start date 21112011 4 5 2 Liquidation of the term deposit This option shall allow you to liquidate a term deposit The following step is to change the type of liquidation of the deposit between liquidation upon due date or before due date If you choose the first option the current account of the user shall be increased with the interest stipulated by the contract at the creation of the deposit The liquidation of a deposit before the due date shall trigger different consequences and conditions depending on the chosen product according to the existing contractual stipulations Delete term deposit Deposit account nu
67. t the bank is displayed when you login to the application this means that the access data was inserted incorrectly and therefore the access to the application is blocked In order to unblock your account please visit any BT unit or contact our Call Center If you do not remember your login password you just have to visit any of our units and request a new password Transaction description This section includes the details required for the successful processing of the transaction This field is mandatory both for RON and FCY transactions BT BANCA TRANSILVANIA The difference between periodical and scheduled utility payments Periodical and scheduled payments are two different operations available in the application which allow the setting of automatic rules regarding the payment of utilities by predefining the detail fields by scheduling the payment with a certain frequency etc Utility providers predefined by the Utility providers saved by the client in Payment bank the section Predefined beneficiaries beneficiaries HEN Beneficiaries previously defined by the client Once the payment rule is set the Utility payments are signed every payment orders are automatically time but it is possible to set an alert processed according to the schedule before the established due date without requiring individual signing Operations processing schedule Fees Details reearding payments in favour of utility providers Security
68. the message Transaction created is displayed and subsequently the transaction is processed on the account In order to print the receipt you must click Print You will obtain the receipt in the format below info Tranzactia a fost creata ID tranzactie 4096728 56 BANCA TRANSILVANIA CONFIRMARE DE PRIMIRE BANI PRIN VIE STERN UNION A Denumwre Agent Banca Transilvania MITCH 23 130 Data si ora plata 04 04 2012 1603 12 DESTINA TAR Humar de cont bancar ROTABTRLO130120 XX Hume si prenume OANA SIAARANDA MURESANU Strada Oras Cod postal D Tara Romania Humar de telefon Intrebare test Raspuns Mosa de la expeditor Nume si prenume TESTTEST Tara de onqie Romania DETALI DE TRANSFER Suma inmusa 1 valuta 0 95 RON Suma pnmita s valuta 0 95 RON Suma creditata si valuta null RON Rata de schimb WU 1 RON 1 RON Informatile de mai sus nu pot fi considerate ca fund cele de extras de cont si nu pot fi utihzate pentru a face o plangere 2 SEND MONEY THROUGH WESTERN UNION In order to send money by using Western Union via Internet Banking the same conditions must be fulfilled as in the case when you send money Additionally if the client holds a gold card issued by Western Union the client may also be identified with such card at the time of the transaction having the possibility to select the beneficiary from a predefined list Money can be sent in 2 ways 2 1 gt by us
69. tification via the electronic notification channel e mail or the application internal messaging on the details of the recurrent payment and the date of payment execution In the Alert by email field you shall enter the valid e mail address for the notification on the payment recurrence After authorization of the payment with the current date or at a subsequent date the submenu Utilities periodic payments will display the list of predefined recurrent payments as follows Bill Payment List Payment alias Partner name Amount Approved Next value date wm r wm h ad test VODAFONE 0 00 No 19 11 2014 px The Details icon shall allow you to view all the details of the payment For the following recurrent payments access the Change icon enter a new payment amount and then sign The payment authorization cannot be done after a time period of more than 30 days after the date mention in the column Next value date Within the same option you can change the recurrence criteria for future payments for that particular beneficiary After the authorization in the utilities payments list you can view if the payment is authorized or not and the amount for payment for the next due date Bill Payment List Payment alias Partner name Amount Approved Next value date gt wm wm test VODAFONE 0 00 No 19 11 2014 D Pl x The Delete icon shall allow you to delete the utilities payments beneficiary from 21 IBT
70. tion it is necessary to respect the instructions displayed on the right of the details field Create new bill payment Minnau nalani MM qa IM WAGON ae v M A fumi From mecount wor lar non cont euren Varner name VODAF ONI A mount i4 00 srt hate 213112011 If you press the Continue button the next step will be to sign the payment 19 IBr BANCA TRANSILVANIA 4 3 2 Periodical utilities payment By checking the option Do you wish to define a scheduled payment the payment shall be made periodically according to the criteria set After filling in the criteria specific to the recurrent payment the payment shall be made with the stipulated starting date having at the same time the option of executing it at a subsequent date The field Name of the utility payment shall allow you to set a friendly name an alias for the payment to be identified in the list of periodic payments Exact date 07122011 Locked fromi to 22 11 2011 060 12 2011 Notification before the value day 3 channel of notification Internet Banking Notification erm Category Plesase select Plomo 441001 Create new bill payment ieee a 9 QEGON kae piste y mp 4Mdb elgs ROM Corni curent ead ROMTELECOM p nount y an oo Start date 21 11 2011 5 i A13344024212n05 02604308028 lou vou want to Cheu wu OCUNI parra nt Payment alia y rormtelecorn I ernocicity M 1 y Monthly Month Pienme sel
71. ton All the defined templates identified as corresponding to your search shall be displayed as a table The last column of the displayed table shall contain the View Change and Delete buttons These buttons shall be used as follows View with this button you will be able to view the set beneficiary with all the corresponding details Press the Back button to go back to the previous page Change this button shall allow the user to view as well as to change the existent data In order for the changes to be effective it is necessary to press the Continue and Sign button Press the Back button to go back to the previous page Delete this button shall allow the user to view and to delete de existent beneficiary 6 Facebook SMS e mail payments 6 1 Facebook payments It will allow the operations of Internet banking application by a beneficiary who will be a friend on Facebook First you notice that you need to login to Facebook in order to perform this type of operation 29 BANCA TRANSILVANIA Beneficiary information In order to use this option you need to log in with your facebook account Name Location Birth date Payment details Account number Please select KA Amount T Payment reference The payment will expire in Please select Click here for payment commissions Continue gt After that will displays your friends list where you select the beneficiary of the transaction Plata Facebook
72. tru jocuri de noroc sou actvitati tegale rote e ester ic stele ce m psle in curand vel primi pe tetefonul mobil codul unic SAAS pentru solicitarea initiata Te rugam compara primele 2 caractere cu cele afisate pe ecran 3i introdu ultimele 6 caractere in campul de mai jos cod token parota 50 After signing 64 BANCA TRANSILVANIA Nume MURE SAN OANA SMARANDA Detalii platitor Adresa str FL Oras Cod postal Tara Romania Teleton Detalu transfer de bam Suma trimisa 1 RON Comisioane transfer 15 RON Comisioane mesaj 7 2 RON Comisioane livrare 0 RON Reduceri aplicate 0 RON Total 23 2 RON 437 MTCN 429 Western Union interzice utblivarea serviciului pentru transferuri directe sau indirecte de fonduri pentru jocuri de noroc sau activitat ilegale Com c cte eaza ever Union Getele cConc2 sale After signing the order the message Transaction created is displayed and subsequently the transaction is processed on the account In order to print the receipt you must click Print You will obtain the receipt in the format below info Tranzactia a fost creata ID tranzactie 4096728 65 BANCA TRANSILVANIA Receipt RO14BTALOI130120 AK DAMA SMARANDA MURESAN O BARITIU CLUJ NAPOCA oooo Romania INT ORMATH RELI LHeITOARL LA GOLO CARD Numar Puncte acurradate informatie de mai sus nu pot fi considerate ca find cele de extras de cont si nu pot fi utilizate pentru a fa
73. unt in the account currency If the incoming payment is in a different currency from the account currency the amount will be converted into the account currency at the exchange rate applied by Banca Transilvania a The client can choose to make a new transfer or cash the money at the bank s counters If the client has a card attached to the current account the client may withdraw the money at the ATM or may use the card for payments at various retailers up to the respective amount free of charge In order to receive a transfer via the Western Union application access the menu Receive money via Western Union select the IBAN of the account on which you want to cash the funds insert the MTCN code 10 digits received from the expeditor in the MTCN field Money Transfer Control Number and insert the amount to be received 10 in the Accepted amount field fill in the source country field the country of origin of the funds 22 BANCA TRANSILVANIA Western Union money receive Transfer details Target account ROTSBTRL03101203 ROM Current account MTCN Expected amount Please enter the amount in the currency indicated by sender EUR USD or RON It may be different fram yaur account currency Senders information Originating country United Kingdom How does Western Union protect my personal information Attention The maximum limit per transaction is 10 000 RON foreign currency equivalent but this limit m
74. ur RON account Decimal separator The decimal separator in BT24 application is the dot and not the comma Example two thousand Lei and 50 bani 2000 50 Transaction with funds insufficient for processing A payment order has the status Pending transaction insufficient funds please load the account when it cannot be processed temporarily because of the lack of funds If the transfer amount is Supplied on the account on the day selected for processing until the cut off time 17 30 the payment will be processed The status pending does not mean that the payment order is rejected Payment details In the Payment details field you must fill in all the information required for the easy identification of your payment by the beneficiary such as invoice number contract number etc The Beneficiary name field is customised at the section Predefined beneficiaries The field Predefined beneficiary name allows the insertion of a beneficiary name for the easy identification of the beneficiary in the list this field may be identical with or different from the beneficiary name Order number The field Order number ensures the personal record of payment orders effected inclusively by deleting the number inserted automatically by the application and by inserting a new number IBT BANCA TRANSILVANIA Send to Package of transactions to be signed This button is useful when you intend to make several payments

1 BT 24 User Manual 1. Useful information

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