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user manual vkp80

1. Bottom view Eu g O E Three fixing points i FF bottom 4 c os o st Ken 4 FB e Y J D i 0 5 Fig 3 1 85 5 102 _ 9 5 05 Top view REV 200 22 Feu S 81 Fig 3 2 CUSTOM User Manual VKP80 3 3 3 TECHNICAL SPECIFICATIONS Front view 120 D Two fixing points e front lt gt PB 100792 Left side view SX D N lt SM LINE FEED LO el 90 4 8 yoy 114 5 J Fig 3 44 140 3 4 VKP80 User Manual CUSTOM 4 5 5 4 1 CHARACTER 5 5 printer has 3 fonts of varying width 11 15 20 which be accessed through programming section 1 2 or control characters Each of these fonts offers the following code tables PC437 PC850 PC860 PC863 PC865 PC858 Shown below in figures 4 1 are examples of the 11 cpi character set Font 171 epi B9ABCDEF 2 Wr 0 r3 Eben 00 tA G n gt AE bn lt lt no g D e 8 886111
2. Ow Fig 2 DESCRIPTION SE Flashing Green Reception errors parity frame error overrun error eem _ Tab 1 4 VKP80 user Manual CUSTOM 1 INSTALLATION AND USE 1 1 CONNECTIONS STATUS LINE FEED FORM FEED Vin o O 5 op COM e lt THAR Fig 1 1 Pin 1 1 1 1 Power Supply The printer is equipped with a 2 pin male molex connector series 5569 Vertical for the power supply see Fig 1 1 The connector pin configuration is as follows Model no type Header 90 Molex series 5569 39 30 1020 Housing Molex series 5557 no 39 01 3022 PN SIGNAL La mv GND Tab 1 1 WARNING Respect power supply polarity CUSTOM User Manual VKP80 1 1 1 INSTALLATION AND USE This picture shows the power supply cable included in the printer packaging MOLEX FEMALE OPPOSITE VIEW SIDE OF CONNECTOR 2 PIN CABLE INSERTION The connector pin c
3. I 85 5 195 29 505 ES M4 no 3 holes Paper width prec I e O 5 210 S Di St e lt m U Y EE amp SS 1 m L Paper outfeed 5 D B A N Fig 1 15 LINE FEED FORM FEED gt Vin o E ie M a T 9 2 PI 2 El Ejector output 28 5 20 L 114 5 140 SS N B Ejector outfeed When assembling the printer on the machine be sure to leave ad equate space for the paper loop below If this is not done the ticket could crease at the cutting area causing the ticket to jam in the paper outfeed opening 1 12 VKP80 User Manual CUSTOM 1 INSTALLATION AND USE In the following table are reported the length recommended for the tickets using of the retracting function TICKET LENGTH TICKET PRESENTATION MAX 80mm 220mm 10mm 30mm 1 5 6 Notes for installation and lower fastening of printer 12 21 HH Q 8 e O lt 5 TM Three fixing points d an bottom 2 P c qe O Y J 0 5 Fig 1 16 L 85 592 119 59 It s very important to consider the screws length to not damag
4. 5 5 1 ACCESSORIES A 1 1 Power Supply APPENDIX A ACCESSORIES AND SPARE PARTS The figure below illustrates the power supply provided by Custom to be used for printer operation UUUU Fig A 1 120 0 RANGE TOLERANCE B lt 8 0 1 8 25 0 15 25 80 0 25 80 250 0 4 250 800 0 8 800 2600 1 5 ANGULAR 0 3 Note Dimensioni mm Tab A 1 PPSPS 100 24V Switching power supply 24V 100W Input specification Input voltage 85V 264V Current 4 5A Input frequency 47Hz 63Hz Output specification Output voltage 24V Output current Min Max 4 5A Efficiency Min 80 Environmental condition Operating temperature 0 C 70 C Humidity 20 85 Rh w o condensation Storage temperature Humidity 10 C 75 C 10 95 w o condensation Protection devices Shortcircuit overload and overvoltage CUSTOM User Manual VKP80 A 1 APPENDIX A ACCESSORIES AND SPARE PARTS A 1 2 Adjustable paper holder support An adjustable paper holder support kit see fig A
5. 3 1 3 2 DIMENSIONS mE 3 3 4 CHARACTER SETS AWGCHARAG TER SE qaqas 4 1 APPENDIX A ACCESSORIES AND SPARE PARTS nweeezcceljscm A 1 EN Ne Te e EET 1 A 1 2 Adjustable paper holder support eerte tert nere tree petet ndn Ded n A 2 El 15 A NOTESFORTEGIHNIGCALASSISTANCE uuu u teneri pant eek E e eR p 16 AS k Rophong a uy Xu htec inn 16 CUSTOM User Manual VKP80 i 5 APPENDIX ALIGNMENT MANAGEMENT B T Hl TEE WEE 1 B 1 1 re eere ide ien n B 1 B 1 2 Enabling calibrating and setting B 1 mee ec M P B 3 B 2 1 Ticket Alignment EE B 3 2 2 Setting the alignment Ee B 3 2 3 UP EET B 3 B S CHARACTERISTICS OF THE PAPER u ul dee hg bte cri ee tet erg O etg B 6 B 3 1 Dimensions and position of the B 6 B 9 2 POSIMO SensOEs ems ina exe B 8 B 3 3 Dimension of tickets o ete neo RR k ama asa B 9 B A METHODS OF USAGE cete reet iere ee rg eet tg ee tg eee even etr equ ve oig baee B 10 B 4 1 Command sequen
6. SCREW SHIM RING POSITION POSITION N B S For 82 5mm paper width only assemble the shim supplied with the kit between the pin and sup port as shown in fig A 27 unscrewing the two M4x8 screws from the support at the paper roll pin A 14 VKP80 user Manual CUSTOM APPENDIX A ACCESSORIES AND SPARE PARTS Printer dimensions with roll holder support 8552 _ aam M4 no 3 holes Fig A 28 4 33 B m 8 T Gm i UN 132 7 S d We i i z 2 N Z N pe amp z S D ELS T D 100305 280 8 155 A 2 SUPPLIES RCT80X48 25MM RS 80mm thermal paper roll back side pre printed Paper roll with paper holder support RCT80X130 25MM Thermal paper roll 80mm CUSTOM User Manual VKP80 A 15 APPENDIX A ACCESSORIES AND SPARE PARTS A 3 NOTES FOR TECHNICAL ASSISTANCE ATTENTION The operations here described are exclusively aimed to the personnel handling the technical assistance of the printer A 3 1 Replacing fuse ATTENTION Before replacing the fuse it s importa
7. Q gOUc VRf j EE pl i lt gt 437 25 Usa Standard Europe E J irn O rco Er amo A oe NN ee Meo e 2 C a a c BeiTi11AA TH Po RE ee r ufn 8 2231j 8EIJAA AG 850 r aed Multilingual Tc Co FS mc gt gt BIH PC860 Portuguese mnmoocdczwoco r m toro 20 0 LC a ape Bit I Reese Ioco O O Da Ise Cw EMO bw C oeh FO m lt em ir mp r be is ilo mn O tt C aA flceBeT 7AS E EGETGUHOUcLUUF e 371 PC863 ET 4 iud LT d EE t Canadian French mrn x gt 4 eibi PC865 Nordic HU tart An 2 4995 n2g mnmaocoo gt co qm H T i T m 3 m s 3111 Eaf 0c gUJg Uxf 416 nR3028 31 ic PC858 amp LATE Ab gis Euro symbol DEE II Mei I 0800 00 4 ja 1 H 013238 co som 32 GA gs Fig 4 1 To print the Euro symbol the command sequence is 1B 74 13 D5 CUSTOM User Manual VKP80 4 1 4
8. tor Fig 2 2 DCD E RXD 3D TXD ek SIGNAL GND 4 DSR 6 O Q6 CTS M 90 Q9 VKP80 PC Fig 2 3 DCD i i TXD 5 RXD S x CIS DSR SIGNAL GND x 8 8 9 9 10 11 VKP80 12 E E E ONCONCONC ONCONCONC ONCONCONCONC ONG ONCONC NC ONCONCONC NCONCONC WC o 2 2 VKP80 user Manual CUSTOM 2 5 2 2 05 Fig 2 4 USB type B Printers with USB serial interface conform to USB 1 1 standards and have the following specifications e Communication speed 12 Mbit sec Receptacle series B type connector Refer to the table below for the connector pin signals and connection to a device PIN SIGNAL DESCRIPTION 1 vsus 3 25 bx D 7 4 GND Ground signal Shell Shield Cable shield Tab 2 2 CUSTOM User Manual VKP80 2 3 2 5 2 4 VKP80 user Manual CUSTOM 3 TECHNICAL SPECIFICATIONS 3 1 TECHNICAL SPECIFICATIONS Table 3 1 gives the main technical specifications for the 204 dpi printer model Tab 3 1 Print method Thermal fixed head 8 dot mm Resolution 204 DPI 8 dot mm Type of paper Thermal rolls Heat sensitive sid
9. 2 43010 Fontevivo Parma ITALY Tel 39 0521 680111 Fax 39 0521 610701 info custom biz www custom biz All rigths reserved www custom Diz Always Ow Part Number DOME VKP80 Rev 1 65
10. Handshaking Xon Xoff Busy Condition RxFull USB Address USB Status Monitor Enabled Autofeed disabled Print Mode Normal Chars inch 11 15 cpi Speed Quality Normal Paper Retracting Disabled Notch Alignment Enabled Notch Threshold Notch Distance mm 9 Current Normal Ejecter Resolution Print Density FF key to enter setup LF key to skip setup Fig 1 3 NOTE S This parameter is displayed if the printer has an USB interface it s used to identify univocally the USB printer by a numerical address code if on the PC are connected two printers that are the same models for example two VKP80 UE This parameter is displayed if the printer has an USB interface The Status Monitor is an ad ditional printing driver component that allows the printer status monitoring It must be ena bled only if it was installed the Status Monitor specific driver If the Notch Alignment parameter is Disabled this parameter doesn t appear in the Printer Setup ticket 2 3 CUSTOM User Manual VKP80 1 3 1 INSTALLATION AND USE 1 3 CONFIGURATION This printer permits the configuration of default parameters The printer s configurable parameters are RS232 Baud Rate 115200 57600 38400 192002 9600 4800 2400 1200 RS232 Data length 7 82 bits char RS232 Parity None Even Odd RS232 Handshaking XON XOFF Hardware Busy condition RxFullD OffLine RxFull USB
11. printer enters the autotest routine and prints out the setup report The printer will remain in standby in Hexadecimal dump mode see par 1 4 until another key is pressed or characters are received through the printer communication port When the FORM FEED key is pressed the printer enters parameter configuration When the LINE FEED key is pressed the printer exits setup and terminates the Hexadecimal dump function When the receive buffer is full if handshaking is set to XON XOFF the printer sends the XOFF 13 on the serial port When the receive buffer has cleared once again if handshaking is set to XON XOFF the printer sends the XON 11 on the serial port 1 4 VKP80 User Manual CUSTOM 1 INSTALLATION AND USE 1 4 Hexadecimal dump This function is used to display the characters received from the communications port the printer prints out both the hexadecimal code received as well as the corresponding ASCII code Once the autotest routine has finished the printer enters Hexadecimal Dump mode The printer remains in standby until a key is pressed or characters are received from the communications port for every 24 charac ters received it prints hexadecimal values and ASCII codes if the characters appear underlined it means the receive buffer is full Shown below is an example of a Hexadecimal Dump HEXADECIMAL DUMP ASCIIDUMP 0x000000 48 65 78 61 64 65 63 69 6D 61 6C 20 64 75 6D 70 20 66 75 6E 63 74 69 6F Hexadecimal dump f
12. the slits on the side 2 and the printer body Attach the support 1 and side shim 2 to the printer body using the two M4x8 screws 3 supplied with the kit as shown in fig A 13 Fig A 13 CUSTOM User Manual VKP80 A 7 APPENDIX A ACCESSORIES AND SPARE PARTS 4 Insert the paper near end sensor connector 1 of the roll holder support into the connector of the sensor card located on the printer as shown in fig A 14 ve K w Fig A 14 A 8 VKP80 user Manual CUSTOM APPENDIX A ACCESSORIES AND SPARE PARTS Upper attachment Fig A 16 1 Remove the paper outfeed opening by unscrewing the screw as shown in fig A 17 This operation is necessary in order to later connect the paper near end sensor connector of the roll holder support to the printer sensor card see fig A 19 CUSTOM User Manual VKP80 A 9 APPENDIX A ACCESSORIES AND SPARE PARTS 2 Havethe near paper end sensor connector 4 pass through the slits on the side 2 and the printer body Attach the support 1 and side shim 2 to the printer body using the two M4x8 screws 3 supplied with the kit as shown in fig A 18 Fig A 18 3 Insert the near paper end sensor connector 1 of the paper holder support into the connector of the sen sor card located on the printer as shown in fig A 19 Ee E d OK sl Sf Se A 10 VKP80
13. user Manual CUSTOM APPENDIX A ACCESSORIES AND SPARE PARTS 4 Re assemble the paper outfeed opening as shown in fig A 20 and screw in place Paper width adjustment with roll holder support Paper width may be set at four different positions 60mm 75mm 80mm and 82 5mm using the M3x6 screw 1 located on the photocell protection housing and using the stop ring 2 located on the paper roll pin of the support see fig A 21 Fig A 21 CUSTOM User Manual VKP80 11 APPENDIX A ACCESSORIES AND SPARE PARTS Fig A 22 shows a view from above of the photocell protection housing indicating the positions of the M3x6 screw 1 to adjust paper width 82 5mm Fig A 22 To adjust paper width proceed as follows using figs A 23 24 A 25 A 26 as reference 1 Move the screw above the photocell protection housing to the holes corresponding to the paper width desired see fig A 22 2 Move the stop ring located on the roll holder pin to the position corresponding to the paper width desired 60mm paper width Fig A 23 SCREW RING POSITION POSITION A 12 VKP80 user Manual CUSTOM APPENDIX A ACCESSORIES AND SPARE PARTS 75mm paper width Fig A 24 1 SCREW RING POSITION POSITION 80mm paper width Fig A 25 SCREW RING POSITION POSITION CUSTOM User Manual VKP80 A 13 APPENDIX A ACCESSORIES AND SPARE PARTS 82 5mm paper width Fig A 26
14. 2 is available for the printer to make it possible to use larger width rolls of paper 130mm max PCXSP VKP80 Paper roll holder kit with sensor The kit includes see fig A 2 Side shim Near paper end sensor N 2 M4x8 fastening screws Paper holder support assembled with paper roll pin N 1 M3x6 screw for paper width adjustment Stop ring for paper width adjustment Shim for 82 5mm width paper NOaRWN gt N B The shim must only be mounted for 82 5mm width paper It must not be mounted when using any other paper width A 2 VKP80 user Manual CUSTOM APPENDIX A ACCESSORIES AND SPARE PARTS Assembly instructions The position of the roll holder support is not fixed and its rear lower and upper position may be adjusted The support is attached to the printer frame at two points as shown in figure A 3 1 Rear attachment 2 Lower attachment 3 Upper attachment Fig A 3 Rear attachment Fig A 4 CUSTOM User Manual VKP80 A 3 APPENDIX ACCESSORIES AND SPARE PARTS 1 Remove the paper outfeed opening by unscrewing the screw as shown in fig A 5 This operation is necessary in order to later connect the paper near end sensor connector of the roll holder support to the printer sensor card see fig A 7 2 Have the paper near end sensor connector 4 pass through the sli
15. 9 ITF CODABAR CODE93 CODE128 and CODE32 3 standard and international character set fonts Definition of function macros for automatic operation re call Graphic mode printing Print density 50 to 10094 Serial interfaces RS232 from 1200 to 115200 bps Interfaces RS232 USB High reliability autocutter Illuminated paper mouth Paper pre tensioner system for high capability paper roll Double function ticket presentation ejecting and retracting Sensors paper end ticket present black mark head temperature opening of printing unit near paper end on roll support is optional PRINTER DESCRIPTION The printer see fig 2 is comprised of a metal frame printing mechanism a cutter and an ejector Located on the keypad are the following keys FORM FEED 1 LINE FEED 2 and status LED 3 LINE FEED key When the LINE FEED key is pressed the printer advances the paper so that the paper may be inserted in the printing mechanism During power up if the LINE FEED key is held down the printer enters the SETUP routine FORM FEED key When the FORM FEED key is pressed the printer advances the paper by a pre set length During power up if the FORM FEED key is held down the printer will perform the FONT TEST routine STATUS LED displays printer hardware status In case of malfunction the colour and flash frequency changing as follows CUSTOM User Manual VKP80 3 INTRODUCTION
16. Address Number 0 1 2 3 4 5 6 7 8 9 USB Status Monitor Disabled Enabled Autofeed CR disabled CR enabled Print mode Normal Reverse Characters per inch 11 15 cpi A215 20 cpiP Speed Quality High Quality Normal High Speed Paper retract Disabled Enabled Notch Alignment Disabled Enabled Notch Threshold 0 5 1 0 1 5 2 09 2 5 3 0 3 5 4 0 4 5 Notch Distance mm From 00 to 32mm Current Low High Normal Ejecter Resolution Low High Print density 50 37 25 12 0 12 42596 43796 50 Please note the parameters marked with the symbol represent the default values NOTE S 0 Parameter valid only wth serial interface using this parameter it is possible to select whether the Busy signal is activated when the printer is both in Off Line status and the buffer is full or only if the reception buffer is full f at power up paper is present on the ejector and if this parameter has been activated the printer will retract the paper Otherwise if the parameter is deactivated the printer will eject the paper 9 During the setup phase it s possible to set the notch distance using values range from 0 to 39 mm The maximum distance accepted is 32 mm so even if values from 33 to 39 mm are inserted the distance remains 32 mm The settings made are stored in EEPROM nonvolatile memory During power up if the LINE FEED key is held down the
17. ICKET N 1 FIRST LINE SECOND LINE ow Fig B 6 User Manual VKP80 B 5 APPENDIX ALIGNMENT MANAGEMENT B 3 CHARACTERISTICS OF THE PAPER B 3 1 Dimensions and position of the notch The notch must be positioned on the non heat sensitive side of the paper as shown in figures 7 8 B 9 and B 10 showing some fac similes of paper with alignment notch depending on the width of the paper used Notch on 60mm paper Black notch Notch sensor axis Notch on 75 mm paper Black notch Notch sensor axis B 6 VKP80 user Manual 60 26 75 SENSITIVE Side 0 5 26 As SENSITIVE Side EL Direction of paper feed Fig B 7 E Direction of paper feed CUSTOM Fig B 8 Notch 80 mm paper Black notch Notch sensor axis Notch on 82 5 mm paper 20 25 APPENDIX B ALIGNMENT MANAGEMENT 80 0 5 26 55 SENSITIVE Side 82 5 Black sensor axis CUSTOM 26 25 NON HEAT SENSITIVE Side Direction ofpaper Fig B 9 feed Direction of paper Fig B 10 User Manual VKP80 B 7 APPENDIX ALIGNMENT MANAGEMENT B 3 2 Position of sensors Figure B 11 shows a section of the printer and the distances bet
18. P80 User Manual TABLE CONTENTS INTRODUCTION aE 1 EXPLANATORY NOTES USED IN THIS MANUAL 7 1 GENERAL SAFETY INFORMATION aca erat kot tis Ee ore ERE net c e tege sit redeat Fee gud 1 UNPACKING THE PRINTER EET 2 PRINTER FEATURES 3 PRINTER DESGRIPTION enden dat ter Pe gege ERE XR SERERE Segen 3 1 INSTALLATION AND USE 11 EE 1 1 VE a BC ee EE 1 1 1 2 SELF HV re 1 2 1 3 1 4 1 4 HEXADEGIMAL DUMP u in Pec een uc iaa 1 5 1 5 MAINTENANGE a ertet tuere te ee qahaq ants aQ 1 5 1 5 1 Changing the paper ol 1 5 1 5 2 Paper loading pocital assa 1 8 URSESANe diens IEEE 1 9 1 5 4 Agus ig paper WICK ceat trt trt e cn 1 10 1 5 5 Notes for installation and use of printer with retracting 1 12 1 5 6 Notes for installation and lower fastening of printer 1 13 2 INTERFACES 27 SERIAL INTERFAGE M 2 1 2 2 USEB INITIEEREAGE 4 Emm 2 3 3 TECHNICAL SPECIFICATIONS 3 1 TECHNICAL SPECIFICATIONS iiiter incauta tue a tet
19. VIS ASA USER MANUAL Command Reference DOMC 0011e All rights reserved Total or partial reproduction of this manual whatever form whether by printed electronic means is forbidden While guaranteeing that the information contained in it has been carefully checked CUSTOM ENGINEERING SPA and other entities utilized in the realization of this manual bear no responsibility for how the manual is used Information regarding any errors found in it or suggestions on how it could be improved are appreciated Since products are subject to continuous check and improvement CUSTOM ENGINEERING SPA reserves the right to make changes in information contained in this manual without prior notification Copyright 2003 CUSTOM ENGINEERING S p a Italy CUSTOM ENGINEERING SPA Str Berettine 2 43010 Fontevivo PARMA Italy Tel 39 0521 680111 Fax 39 0521 610701 http www custom it Customer Service Department Email support custom it PRINTER COMPONENTS VKP80 Front external view Output paper mouth Cutter Serial connector RS232 USB connector Power supply connector Q O N A USTOM User Manual VKP80 B VKP80 Rear external view Paper input Paper mouth cursor Form Feed key Line Feed key Status led Opening lever Left cursor Sx 1 2 3 4 5 6 CUSTOM Right cursor Dx VK
20. after the ticket already in the printer 1D E7 00 0A Print text TICKET 1 0A FIRST LINE 0A SECOND LINE 0A Cut alignment 10 8 Cut 5 text TICKET 1 0A FIRST LINE 0A SECOND LINE 0A Cut alignment 1D F8 Cut 5 Example 3 FIRST LINE SECOND LINE TICKET 1 FIRST LINE SECOND LINE Fig B 4 To print over the notch the command sequence is this setting have effect after the ticket already in the printer Set Notch Distance 1D E7 00 00 Print text TICKET 1 0A FIRST LINE 0A SECOND LINE 0A Cut ESC Set Notch Distance 1D E7 00 00 Print text TICKET 1 0A FIRST LINE 0A SECOND LINE 0A Cut 5 B 4 VKP80 user Manual FIRST LINE SECOND LINE TICKET N 1 FIRST LINE SECOND LINE Fig B 5 CUSTOM APPENDIX ALIGNMENT MANAGEMENT Example 4 To print 15 mm before the notch the command sequence is this setting have effect after the ticket already in the printer Set Notch Distance 1D E7 00 00 Print text TICKET 1 0A FIRST LINE 0A SECOND LINE 0A Cut alignment 10 8 Cut ESC Print text TICKET 1 0A FIRST LINE 0A SECOND LINE 0A Cut alignment 1D F8 Cut ESC CUSTOM TICKET FIRST LINE SECOND LINE PS T
21. at the alignment sensor is calibrated and that the parameters are set The calibration of the sensor occurs automatically within the printer setup B 1 2 Enabling calibrating and setting of parameters Calibration is required for precise definition of the PWM duty cycle of the alignment sensor driver so that it can be adapted to the type of paper stock being utilized e g stock with colored background and so that the black mark will be detected as it passes over the sensor The calibration procedure must be performed with alignment sensor not engaged not positioned over the notch When complete a receipt will be printed out as shown in Fig A 1 indicating the PWM value detected and the signal calibration thresholds The notch sensor is a reflection sensor that emits a band of light and detects the quantity of light reflected to it The presence of the notch is therefore detected by the amount of light that returns to the sensor taking into account that the light is reflected by the white paper and absorbed by the black Calibration of the sensor occurs automatically and consists in adjusting the quantity of light emitted to adapt itto the degree of whiteness of the paper used To start self calibration the Notch Alignment parameter will have to be enabled from the printer setup see setting configuration parameters Notch Alignment Enabled The printer will perform some paper FEEDS at the end of which it will print the value setting
22. ces 10 5 1 Alighiment at the Cuties uuruuu ma ous ter eee terree ota B 10 B 4 1 2 Alignment at Printing 11 ii 80 User Manual CUSTOM INTRODUCTION MANUAL CONTENTS In addition to the Introduction which includes a description of the explanatory notes used in the manual general safety information how to unpack the printer and a brief description of the printer including its basic features this manual is organized as follows Chapter 1 Contains the information required for correct printer installation and its proper use Chapter 2 Contains information on interface specifications Chapter 3 Contains technical specifications of the printer Chapter 4 Contains the character sets fonts used by the printer EXPLANATORY NOTES USED IN THIS MANUAL N B S Gives important information or suggestions relative to the use of the printer WARNING Information marked with this symbol must be carefully followed to guard against damaging the printer DANGER Information marked with this symbol must be carefully followed to guard against operator injury or damage gt P GENERAL SAFETY INFORMATION Read and keep the instructions which follow Follow all warnings and instructions indicated on the printer Before cleaning the printer disconnect the power supply Clean the printer with a damp cloth Do not use liquid or spray products Do not operat
23. ctioning gom omm CUSTOM User Manual VKP80 1 INTRODUCTION UNPACKING THE PRINTER Remove the printer from its carton being careful not to damage the packing material so that it may be re used if the printer is to be transported in the future Make sure that all the components illustrated below are present and that there are signs of damage If there are contact Customer Service Manual or CD Rom Electrical supply cable Paper roll Printer Foam packing shell Box O N gt Open the printer packaging Remove the paper roll Remove the manual or CD Rom Remove the cable of power supply Take out the foam packing shell out the printer and remove it from its plastic covering e Keep the box trays and packing materials in the event the printer must be transported shipped in the future 2 VKP80 user Manual CUSTOM INTRODUCTION PRINTER FEATURES VKP80 is the latest generation of ATMs Kiosks and Ticket Printers with high printing speed 220mm sec and a very small footprint it s equipped with 204 dpi 8 dots mm thermal printing mechanism In addition to normal printing functions the printer offers a wide array of special features High speed printing High Quality 80 mm sec 180 mm sec High speed 220 mm sec Easy paper changing automatic paper loading Paper width 60 76 80 82 5mm adjustable by the user Bar code UPC A UPC E EAN13 8 CODE3
24. e on outside of roll Recommended types of paper from 55 g m to 90 g m KANZAN Width 60 76 80 82 5 mm max 2130 mm 1 External roll diameter max 180 mm 9 Core type Cardboard or plastic Head temperature black mark paper presence ticket presence on output opening of printing unit near paper end on roll support is optional Printing mode Straight 90 180 270 Printing format Height Width from 1 to 8 bold reverse underlined italic Length mm 115 Height mm 115 Width mm 115 Character fonts PC437 PC850 PC860 PC863 PC865 PC858 Available interfaces RS232 USB Baud rate From 1200 to 115200 bps NOTE S s It s better to use an external shock absorber for rolls with a diameter higher than or equal to 100 mm 2 Referred to models with paper holder support 9 Referred to models without paper roll holder support for 180 external roll diameter is guaran teed the paper pulling CUSTOM User Manual VKP80 3 1 3 TECHNICAL SPECIFICATIONS optional external power supply Absorption current setting Normal 10 80 w o condensation Emm craras O o a Ticket length Ticket presentation 5 NOTE Hi Maximum length recommended to guarantee the printer efficiency 0 3 2 VKP80 User Manual CUSTOM 3 TECHNICAL SPECIFICATIONS 3 2 DIMENSIONS In the following figures shows the dimensions of the printer
25. e the internal sensor board near the lower fixing holes see fig 1 17 CUSTOM User Manual VKP80 1 13 1 INSTALLATION AND USE On the basis of panel thickness calculate the screws length as follows Lv s Pn Sp where Lv indicates screw length Pn 8 mm Sp panel thickness For example if panel thickness is 10mm Sp 10mm the max screw length will be 18mm Fig 1 17 Sp 8 max Sp 8 max S N B The reference 1 indicates the screws that must located in the two external holes in front of the printer the reference 2 indicates the screw that must located in the centre hole of the rear side of the printer 1 14 VKP80 User Manual CUSTOM 2 5 2 1 SERIAL INTERFACE The printer has an RS232 interface with 6 pin female connector Refer to the table below for the connector pin signals STATUS LINE FEED FORM FEED e Fig 2 1 Tab 2 1 DESCRIPTION Individuation Data Carrier Printer on active with RS232 high level SIGNAL IN OUT SES Transmit data Serial output from the host Receive data Serial input to the host N C Not connected Ground signal CUSTOM User Manual VKP80 2 1 2 5 diagrams below illustrate sample connection between the printer using 9 female
26. e the printer near water Do not use the printer on unstable surfaces that might cause it to fall and be seriously damaged M During the integration of the printer we strongly warn to keep an adeguate paper loop outlet underneath the presenter in order to allow the receipt being properly printed out Only use the printer on hard surfaces and in environments that guarantee proper ventilation Make sure the printer is placed in such a way as to avoid damage to its wiring Use the type of electrical power supply indicated on the printer label If in doubt contact your retailer Do not block the ventilation openings Donotintroduce foreign objects of any kind into the printer as this could cause a short circuit or damage parts that could jeopardize printer functioning Do not spill liquids onto the printer Do not carry out technical operations on the printer with the exception of the scheduled maintenance procedures specifically indicated in the user manual Disconnect the printer from the electricity supply and have it repaired by a specialized technician when The feed connector has been damaged Liquid has seeped inside the printer The printer has been exposed to rain or water The printer is not functioning normally despite the fact that all instructions in the users ma nual have been followed The printer has been dropped and its outer casing damaged Printer performance is poor The printer is not fun
27. ea can be enlarged until it renders the alignment feed void but not beyond It is very important never to forget about the non printable area that corresponds to the cutter head distance and is the result of every cut LEGEND A Alignment feed Printing area height B Non printable area CUTTER PRINT HEAD PAPER IN TICKET THE PRINTER PRODUCED Direction of paper Printing area PRINT HEAD Fig B 12 CUSTOM User Manual VKP80 B 9 APPENDIX ALIGNMENT MANAGEMENT B 4 METHODS OF USAGE B 4 1 Command sequences It is possible when printing sequences of tickets to primarily identify two different methods of operation that involve the alignment ticket aligned at the cut and ticket aligned at printing Another very important aspect to bear in mind is the condition from which printing commences In figure B 12 that shows a ticket aligned at the cut it can be seen how every time a ticket printing begins this origi nates from an alignment at the cut and therefore the distance between the start of the print area and the alignment line is equal to the head cutter distance The same situation applies to an alignment at printing B 4 1 1 Alignment at the cut The sequence of commands to be entered when wanting to align a ticket at the cut is as follows Ticket general setting formatting of characters print density margins etc Print ticket Printing of text logos or any other graphics A
28. ead cutter unit and press hard in the position shown in fig 1 10 CUSTOM STATUS LINE FEED O FORM FEED Vin 1 INSTALLATION AND USE User Manual VKP80 1 7 1 INSTALLATION AND USE To change the roll of paper proceed as follows 1 Position the paper roll so that it unrolls in the direction shown in fig 1 11 2 Insert the paper into the paper infeed opening and wait for it to load automatically see fig 1 11 STATUS LINE FEED FORM FEED gt COM WARNING Before inserting the paper make sure the cut is straight 1 5 2 Paper loading specification Fig 1 12 gives alignment specifications for correct paper loading if no roll holder support is present 1 8 VKP80 user Manual CUSTOM 1 INSTALLATION AND USE A A 45 MINIMUM PAPER INFEED ANGLE 45 a Fo ip SC STATUS b LINE FEED FORM FEED E eC Jae CN VIEW FROM PAPER INFEED SIDE Fig 1 12 1 5 3 Ticket specifications Paper with alignme
29. lignment at the cut command 1D F8 Cut command Pan gt The result is shown in figure B 13 Y PAPER e THE PRINTER E Printed area lt 9 z 5 E 9 ae lt Fig B 13 h It is possible to see how the start of the ticket print area is not aligned but the print starts in the rest position that the head took up at the moment the previous ticket was cut At the end of the print area the printer has fed the paper through to align itself and perform the cut at the desired position B 10 VKP80 user Manual CUSTOM APPENDIX ALIGNMENT MANAGEMENT B 4 1 2 Alignment at printing Alignment at printing requires the following sequence of commands Ticket general setting formatting of characters print density margins etc Print alignment commands 1D F6 Print ticket Printing of text logos or any other graphics Cut commands po The result is shown in figure B 14 Unlike the previous case the alignment feed takes place before the start of printing so as to align the print area in the position required feed Alignment PRINT HEAD PAPER IN THE PRINTER Printed area Notch distance Fig B 14 CUSTOM User Manual VKP80 B 11 UNI 150 9001 CERTIFIED QUALITY SYSTEM M U R S T Ministry Universit TUV Research Scientifi Technolog Authorized laborator no 50846ZY CUSTOM ENGINEERING SPA World Headquarters Via Berettine
30. ly set It is clear that by adjusting the threshold value it is possible to find the best position that takes into account the signal peak and the small oscillations around zero The ALIGNMENT POINT is defined as the position inside the ticket that is the desired alignment point The ALIGNMENT POINT can be defined over the notch or near this one for this reason the final parameters to be set in setup are Notch Dist mm x 10 1 Notch Dist mm x 1 5 These parameters define the Notch Distance that represents the distance from the notch to alignent in the above example the notch distance is 15 mm Alignment point Notch Distance NON HEAT HEAT SENSITIVE Side SENSITIVE Side Direction of paper feed Figure B2 shows how the Notch Distance parameter represents the distance that exists between the notch and the desired alignment point This parameter can have a minimum value of 0mm in this case the align ments occur in proximity of the beginning of the notch and a maximum of 32 mm In reality the maximum distance corresponds to the mechanical distance between the notch sensor and the head and it is for this reason that higher values are not permitted and negative values are not envisaged B 2 VKP80 user Manual CUSTOM APPENDIX ALIGNMENT MANAGEMENT B 2 COMMANDS B 2 1 Ticket Alignment Two alignment commands are available 1D F6 and 1D F8 The command 1D F6 perfo
31. nt notches may be used referred to Appendix B on this manual to see the ticket specifica tions and management of notch alignment CUSTOM User Manual VKP80 1 9 1 INSTALLATION AND USE 1 5 4 Adjusting paper width Paper width be adjusted to four different positions 60mm 75mm 80mm and 82 5mm using the right Dx and Left Sx slides located at the paper infeed opening see fig 1 13 To adjust paper width proceed as follows using fig 1 14 as a reference Using an Allen wrench A at the paper infeed opening loosen the fastening pins located inside the right and left slides B to release them Position the right and left slides B to correspond to the paper width desired using as a reference the holes on the guide D see fig 1 14 Again using the Allen wrench re tighten the fastening pins of the right and left slide 1 10 VKP80 User Manual CUSTOM 1 INSTALLATION AND USE Fig 1 14 User Manual VKP80 1 11 CUSTOM 1 INSTALLATION AND USE 1 5 5 Notes for installation and use of printer with retracting
32. nt to check up that the supply cable of the printer is out The fuse is on the control board of the printer near the supply connector fig A 33 proceed as follows Remove the back closing from the printer rear by unscrewing the screw as shown fig A 29 Fig A 29 Unscrew the two screws that fixing control board to the chassis as shown in fig A 30 Fig A 30 A 16 VKP80 user Manual CUSTOM APPENDIX A ACCESSORIES AND SPARE PARTS Unlock the control board position pushing in the direction indicated by the arrow as shown in fig A 31 Fig A 31 s n gt d Fig A 32 CUSTOM User Manual VKP80 A 17 APPENDIX A ACCESSORIES AND SPARE PARTS fuse is on the control board of the printer near the supply connector fig A 33 Unsolder the fuse at his end paying attention to not heat excessively the closed components to not take any risk to damage it Replace the fuse with a new one with same specifications 4A 125V and place it again in its seating Reassemble the printer FUSE Fig A 33 A 18 VKP80 user Manual CUSTOM APPENDIX ALIGNMENT MANAGEMENT B 1 TICKET ALIGNMENT B 1 1 Ticket alignment Paper with an alignment notch can be used in order to handle tickets with pre printed fields and a fixed length To guarantee the alignment it is necessary that the Notch Alignment parameter is enabled from the key setup see setting configuration parameters th
33. onfiguration of this cable is as follows Female connector Cable color Ping BLACK Tab 12 Note The red cable is for 24 Vdc The black cable is for signal ground 1 2 SELF TEST Printer operating status is indicated in the configuration print out in which next to the name of the compo nents displayed see figure 1 3 the following information is given Under INTERFACE is given the interface present RS232 Under PROGRAM MEMORY TEST DYNAMIC RAM TEST EEPROM TEST and CUTTER TEST the message OK appears if functioning and NOT OK if faulty Under HEAD VOLTAGE is given the voltage of the head e Under HEAD TEMPERATURE is given the temperature of the head Under PWM EJECTER is given the percentage value of duty cycle applied to ejecter motor to obtain the desired speed Under PAPER PRINTED is given the number of centimetres of paper printed Under CUT COUNTER is given the number of cuts made e Under RETRACT COUNTER is given the number of retract made Under POWER ON COUNTER is given the number of power ups made 1 2 VKP80 User Manual CUSTOM 1 INSTALLATION AND USE PRINTER SETUP INTERFACE PROGRAM MEMORY TEST DYNAMIC RAM TEST EEPROM TEST CUTTER TEST HEAD VOLTAGE V 22 59 HEAD TEMPERATURE C 25 PWM EJECTER 24 5 PAPER PRINTED cm 4970 CUT COUNTER 256 RETRAC COUNTER 0 POWER ON COUNTER 136 RS232 Baud Rate 115200 bps RS232 Data Length 8 bits chr RS232 Parity RS232
34. rms an alignment to the print head the paper is fed through until the print head is at the first available alignment point The command 1D F8 on the other hand refers to the cutter the paper is fed through until the cutter is at the set alignment point so that a subsequent cut will occur precisely at the alignment point Further explanations can be found in command documentation B 2 2 Setting the alignment distance The Notch Distance parameter can be changed via the printer setup or by using the command 1D E7 nH nL For further information refer to the command itself B 2 3 Examples N B To a better comprehension in the following figures the Notch is indicated on the same side of the printing text Example 1 To print a tickets sequence witch the cut is made over the notch it s necessary set the notch distance to zero as follows this setting have effect after the ticket already in the printer Set Notch Distance 1D E7 00 00 TICKET N Print text FIRST LINE TICKET 1 0A FIRST LINE 0A SECOND LINE 0A SECOND LINE Cut alignment 1D F8 Cut ESC Print text TICKET 1 0A FIRST LINE 0A SECOND LINE 0A Cut alignment 1D F8 TICKET 1 Cut FIRST LINE ESC SECOND LINE Fig B 3 CUSTOM User Manual VKP80 B 3 APPENDIX ALIGNMENT MANAGEMENT Example 2 To cut 10 mm before the notch the command sequence is this setting have effect
35. s for example Autosetting Notch OK Threshold White 1 9V 39 The Autosetting Notch parameter indicates the operating condition of the self calibration process OK will appear if it has been successful but if it has failed the words NOT OK will appear In this case the default parameters concerning the Threshold White parameter will be set The Threshold White parameter indicates the power up level of the sensor emitting side its value ranges from OV to with the corresponding value appearing as a percentage from 0 to 100 Another parameter that needs to be set is the threshold Notch Threshold 3 0V It is used to detect the presence of the notch if the voltage value read by the sensor exceeds the threshold value set the notch is identified otherwise the white paper is considered In order to better identify the optimum threshold for the paper being used a paper characterization function is also available in setup Characterize Paper Yes By activating this parameter the outgoing voltage of the sensor will be presented in a graphic form as shown in figure B 1 below CUSTOM User Manual VKP80 B 1 APPENDIX ALIGNMENT MANAGEMENT PAPER CHARACTERIZATION 5V Notch A Fig B 1 4V 2N 1V sja i m an www Wa A gentil wa gt The graphic shows the references in Volts from 0 to 5V and the threshold value previous
36. ts on the side 2 and the printer body Attach the support 1 and side shim 2 to the printer body using the two M4x8 screws 3 supplied with the kit as shown in fig A 6 A 4 VKP80 user Manual CUSTOM APPENDIX A ACCESSORIES AND SPARE PARTS 3 Insert the near paper end sensor connector 1 of the paper holder support into the connector of the sen sor card located on the printer as shown in fig A 7 CUSTOM User Manual VKP80 A 5 APPENDIX A ACCESSORIES AND SPARE PARTS Lower attachment S In this configuration the retracting function must disabled because the position of paper roll prevents the correct working of the printer Fig A 9 1 Remove the paper outfeed opening by unscrewing the screw as shown in fig A 10 This operation is necessary in order to later connect the paper near end sensor connector of the roll holder support to the printer sensor card see fig A 14 Le A 6 VKP80 user Manual CUSTOM APPENDIX A ACCESSORIES AND SPARE PARTS 2 To shorten the path of the paper near end sensor wiring cut band 1 from the roll holder support as shown in fig A 11 taking care not to damage the wires themselves Pass the connector of the near paper end sensor through the rectangular slit 2 on the support as shown in fig A 12 Fig A 11 Fig A 12 3 Have the paper near end sensor connector 4 pass through
37. unctio 0x000018 6E 20 30 31 32 33 34 35 36 37 38 39 20 61 62 63 64 65 66 67 68 69 6A 6B n 0123456789 abcdefghijk 0x000030 6C 6D 6E 6F 70 71 72 73 74 75 76 77 78 79 7A 2E Imnopqrstuvwxyz Fig 1 4 1 5 MAINTENANCE 1 5 1 Changing the paper roll Each time you change the paper check the inside of the printer While pushing the opening lever down lift the head cutter unit see figs 1 5 and 1 6 until it locks into posi tion Ga i STATUS e LINE FEED gt FORM FEED Vin o lt B Fig 1 6 Check that there are no scraps of paper at the points indicated in fig 1 7 a on the paper infeed and outfeed openings on the cutter opening or the ejector roller If there are remove the scraps before proceeding with any other operation CUSTOM User Manual VKP80 1 5 1 INSTALLATION AND USE Fig 1 7 WARNING A Periodically remove accumulated paper dust from the upper plastic slide and the area around the paper outfeed sensor see fig 1 8 To clean do not use harsh chemical solvents the use of a soft alcohol moistened cloth is recommended Fig 1 8 a upper plastic slide b paper outfeed sensor 1 6 VKP80 User Manual CUSTOM WARNING To close the head cutter unit 1 push the opening lever down see fig 1 9 2 lower the h
38. ween the head the cutter and the notch sen sor Fig B 11 AN ume E 555555 e ELE E S Ze ST TO J re Lin Ld soo 59 N 13 Y 28 5 Cutter Print head Sensor Figure 7 clearly shows why the alignment distance Notch Distance cannot exceed the notch sensor head distance The moment that the notch sensor detects a notch the head is already mechanically positioned 32 mm upstream of the of the notch in order therefore for it to align itself with this notch as a reference the paper can only be fed forward and so reduce the distance already there B 8 VKP80 user Manual CUSTOM APPENDIX ALIGNMENT MANAGEMENT B 3 3 Dimension of tickets It is very important to well calibrate the height of the printer area according to the distance between the two edges of the notch In order not to miss a notch a ticket must therefore contain only one notch the following equation must be used INTER NOTCH DISTANCE gt PRINTED AREA HEIGHT NON PRINTABLE AREA where INTER NOTCH DISTANCE the distance between two notch edges NON PRINTABLE AREA cutter head distance The picture in figure B 12 shows a sequence of printed tickets aligning each one at the cut It can be noted that increasing the printed area will result in superimposing what is to be printed at the subsequent notch The size of the print ar

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