Note II Costco Installation Manual
Contents
1. 13 Finish 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com ma HOLMAN APP DOWNLOAD amp TESTING INSTRUCTIONS DOWNLOAD RETAIL MODE FROM PLAY STORE 1 From home screen tap the Play Store icon 2 Search the market and select Galaxy S Ill Retail Mode Canada 3 On the APP detail page select the Download button 4 On the Permissions page select Accept amp Download 5 Once installation is complete select the Open button 6 When prompted to accept a list of activation permissions select Activate 7 Once complete you will be prompted to enter in a password a English Password 4555 b French Password 6555 Select the Confirm button in the bottom right 9 Confirmation page will appear This will indicate that you have completed the download and installation of the Retail Mode APP The Retail Mode APP will now begin placing media files in gallery altering settings on phone and installing two applications 10 The On Device Demo APP is one of the apps to be installed 11 Screen will automatically appear and indicate that it is Loading Demo Content 12 The status bar will indicate how far along the download is Be sure to turn off WiFi to use Mobile connection 00 13 After all of the content is loaded the On Device Demo application will begin running automatically2. HOLMAN November 9 2012 Note II This manual outlines the step by step installation of the Note II Costco Phone and Retail Mode APP Download for existing Samsung i Devices on display nstal lati on Manual Technical Assistance 1 855 441 6965 mf HOLMAN Page 1 TABLE OF CONTENTS Before Installation amp Protocol Contents amp Required Supplies To Begin Installation Installation Device Layout Remove Display Uninstalling Galaxy Note I Uninstalling Table Installing Galaxy Note II Installing S Pen Cradle amp S Pen Installing Graphics Connecting GSIII Phone To Wifi Retail Mode APP Overview APP Download amp Testing Setting up Google Account Cleaning amp Final Instructions Checklist Sign Off Sheet 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com A HOLMAN BEFORE INSTALLATION amp PROTOCOL BEFORE INSTALLATION 1 Confirm install date 1 2 days in advance with HOLMAN 2 Obtain Managers name and number for day of installation PROTOCOL 3 Arrive to store on time and be polite and professional with store employees and customers 4 Wear clean HOLMAN shirt and pants 5 Foul language and unprofessional conduct will not be tolerated 6 Damage to devices graphics or displays must be reported to HOLMAN immediately HOLMAN is not responsible for any damages that occur on site Any costs
3. Please be sure to send pictures of completed installation and Sign Off Sheet within 24 hours of completion to note2 holmanexhibits com 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com
4. 3556 holmanexhibits com aA HOLMAN CONNECTING GSIII PHONE TO WIFI I B34 Sat Deci3 1 Turn on GSIII with button located on right side of the phone 2 To set up the Galaxy SIII network connection swipe the top screen downwards e mnnn amp sss i sean 2 Ma 9 EE Phone Contacts Messaging Internet A f AM al S O Settings Wi Fi 3 Click the gear icon to enter settings 4 Select the local WiFi Bluetooth ma Data usage More settings Device 5 From the list of Wi Fi networks select the applicable one based on the store you are installing in WirelessWave rfgww COWLAN Tbooth Wireless rfgtb Holynet Wireless rfgwe orc FutureShop futureshop Best Buy bestbuy Wi Fi settings Samsung AP Too SamsungAP 6 Enter the applicable password then click Connect WW TBooth amp WETC Password Smartphone Future Shop Password Future5h0P2012 Best Buy Password B35tBuy2012 Show password Show advanced options Cancel Connect aF Si 7 wi Fi Wi Fi networks Scanning 7 Once successfully connect Connected will appear under the SSID Holynet OTC Samsung AP Too 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com mf HOLMAN RETAIL MODE APP OVERVIEW RETAIL MODE APPLICATION OVERVIEW
5. Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com rM HOLMAN Page 17 CHECKLIST CHECKLIST Q Test WiFi Connection on GS III Phone Q Replace Galaxy Note with Galaxy Note ll Q Remove Tablet with brackets Q Record IMEI from Galaxy Note II Box on Sign Off Sheet Q Attach S Pen Cradle on display as per drawing Q Assemble S Pen Security Wire and feed wire below surface of display Q Test Galaxy Note II in Retail Mode LJ Download Retail Mode APP on 2 GSIII Phones Place Technical Assistance sticker on back of display Place Galaxy Note and Tablet in UPS Return Envelop supplied and mail at UPS store drop box or return to HOLMAN send pictures of completed installation and Sign Off Sheet within 24 hours of completion to note2 holmanexhibits com 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com A a HOLMAN SIGN OFF SHEET HOLMAN As per the installation requirements of our store have examined the display unit and it has been installed properly and the devices are in working order Store Address Galaxy Note II IMEI Found on side of box Installation Notes Issues Retail Mode App Download Complete Incomplete Circle which GSIII Phone s on display did not finish downloading Left GSIII Middle GSIII Notes Store Manager Name Signature Date
6. 1 Locate black metal plate which is securing holding Tablet 2 Unscrew metal plate using power drill 3 Pull Tablet with brackets from display Note Wire will be connected 4 Hold Tablet and use Tamper Proof Bit to unscrew security screws in brackets to remove Tablet 6 Unplug coupler from Tablet 7 Leave space empty to install graphics once Galaxy Note Il is installed and kiosk is replaced and secured 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com mf HOLMAN INSTALLING GALAXY NOTE II 1 Using Tamper Proof Bit unscrew center bracket 2 Tilt center bracket up and feed power coupler through bottom hole and out middle hole 3 Repeat step 2 with S Pen Security Wire 3 Feed other ends of power cable and S Pen Security wire through kiosk 4 Slide Galaxy Note II into security brackets and replace screws 5 Plug power cable into NOTE II 5 Place Galaxy Note Il in position and drill metal plate at back to secure device with brackets 6 Close back panel and lock with key 7 Replace kiosk back into display before installing S Pen and graphic 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com a HOLMAN INSTALLING S PEN CRADLE amp S PEN 1 Locate location of cradle mapped out on layout of display 2 Clean surface of display where cradl
7. 14 When application prompts choose either English or French 15 Return to the home screen and select Play Store icon 16 Tap the soft menu key bottom left corner by the home button select Settings 17 Check the Auto Updates App box 18 Return to home screen and demo will begin to play automatically 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com rM HOLMAN Page 16 CLEANING amp FINAL INSTRUCTIONS Cleaning Instructions 1 2 Make sure all protective plastic has been removed from contents and devices Gently wipe down any dirt dust and fingerprints on contents and devices Cleaning products PLEASE NOTE WORK AREA MUST BE COMPLETELY CLEANED WITH NO BOXES OR PLASTIC LAYING AROUND BEFORE LEAVING JOB SITE AS HOLMAN WILL BE NOTIFIED IF THIS IS NOT THE CASE Final Instructions 1 Voluntary Bag Check All installers must notify store Manager upon leaving and present open their tool bags voluntarily for a bag check Complete Sign Off Sheet with Manager s signature Take a 2 3 Photos of the completed installation from different angles 1 Full Shot amp 1 Close up Take a photo of signed Sign Off Sheet Email all photos including photo of Sign Off sheet to note2 holmanexhibits com Report completion of installation Provide HOLMAN business card if you did not already do SO 160 Lesmill Road Toronto
8. Samsung s Retail Mode application is the first of its kind giving both consumers and sales reps a truly unique retail experience Customers will be guided through a looping video to view top features and experiences of the Samsung Galaxy Note Il The Samsung Retail Mode key solutions 1 Optimize settings on the device 2 Prevent shoppers from altering the experience 3 Media content apps and critical settings will be protected If a shopper takes pictures with the camera removes pre set media or even adds a screen lock pattern on the phone all of the alterations will be restored to the predetermined defaults just two minutes after the shopper walks away Important Note Estimated download time is 15 minutes per device MUST BE CONNECTED TO WIFI TO DOWNLOAD amp TEST APP Download APP on existing phones Test APP on NOTE Il Fi x p e 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com A HOLMAN SETTING UP GOOGLE ACCOUNT GOOGLE ACCOUNT SET UP 9 Say Se oe Se Verify GSIII is activated charging and powered on Follow the initial set up prompts English or French Turn on WiFi select Access Point AP must be OPEN Next Samsung Account SKIP Google Account YES Enter Email and Password Reference Appendix 2 Done 10 Join Google NOT NOW 11 Set up Credit Card NOT NOW 12 Drop Box No Thanks
9. e will be placed 3 Peel off all protection films of adhesive underneath the cradle 4 Place and press firmly to mount on display 5 Open box with security wire and accessories gt 6 Hold S Pen and put it into the security holder and pull PA i security holder up to the head of S Pen D L cunt holder Z Lower part Lid with wire fi Upper part Bi 7 Plug the lid upper part into the holder covering head of S Pen 8 Feed other end of security wire through Note II power source hole in display surface 9 Collect extra wire from under display and attach together with black cable tie to shorten length of wire above display top surface 10 S Pen and S Pen Cradle are installed 7 160 Lesmill Road loronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com ma _ HOLMAN INSTALLING GRAPHICS 1 Remove current GS III graphic left 2 Replace with new header POP graphic right e tr ap A 3 y Sa ACR gt A J md r f ava N Gaal aaa NE A opup Note Samsung GALAXY Sill Samsung GALAXY Note II Poursusver vos Passions D 3 Install display graphic as per specifications below Please see Appendix 1 for further detail t 37227 sfis 3 Art 9 1 15 SRAPHIC T C Ss AA nS Ree os 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441
10. hibits com Page 5 HOLMAN INSTALLATION LAYOUT 1 Galaxy Note Il with S Pen amp Cradle 2 POP Graphic to replace Tablet BlackBerry T 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com A e HOLMAN REMOVING DISLPAY 1 To begin carefully release table top display kiosk by holding the front end and lifting back end 2 Use both hands to lift the back end 3 Lift back end completely up and unplug extension cord 5 Lay kiosk on its right side so key hole is at top DO NOT FLIP KIOSK COMPLETELY OVER 6 Use key provided to open back of unit to access wires and brackets 6 Open back panel completely to begin uninstalling and installing devices 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com mf HOLMAN UNISTALLING GALAXY NOTE 1 Locate metal plate which is securing Galaxy Note 2 Unscrew metal plate using power drill 3 Pull Galaxy Note with brackets from display Note Wire will be connected 4 Hold Galaxy Note and use Tamper Proof Bit to unscrew security screws in brackets to remove Note 6 Unplug coupler from Note before sliding device out 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com mf HOLMAN UNISTALLING TABLET
11. incurred to repair or replace properties will be charged to installer PLEASE NOTE WORK AREA MUST BE COMPLETELY CLEANED BEFORE LEAVING JOB SITE FAILURE TO COMPLY WITH THE ABOVE WILL RESULT IN NON PAYMENT 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com A a HOLMAN CONTENTS amp REQUIRED SUPPLIES CONTENTS Samsung Galaxy Note Il S Pen S Pen Security Wire Install Box Acrylic S Pen Cradle UPS Return Envelope Technical Assistance Stickers HOLMAN Business Cards POP Graphic TOOLS Tri wing Security Key Tamper Proof Bit Micro Phillips Screwdriver Alcohol Cleaning Pads Disc Sensor Adhesive Pads Keys to open Kiosk ee a T gt oPap Tp HOLMAN to provide EXISTING CONTENTS 1 Existing Brackets 2 Disc Sensor 3 Power Coupler REQUIRED SUPPLIES Standard Tool Kit Power Drill Cleaning cloth Bottle of Cleaner PDS Installer to bring on site 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanexhibits com A HOLMAN TO BEGIN INSTALLATION UPON ARRIVAL TO STORE 1 Ask an available sales associate to speak with the Manager 2 Introduce yourself to Manager and explain why you are there and provide a Holman Business Card 160 Lesmill Road Toronto Ontario Canada M3B 2T5 TF 1 866 441 1877 P 1 416 441 1877 F 1 416 441 3556 holmanex
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