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Unifor 2002 Grievance Tracking & Reporting User Guide

Contents

1. Talk About the Union Advantage CAW CEP Conventions Kick Off Today New Union Unifor Forms Standing are as follows Saturday Read More ric C Historic lion to Creat Largest Private Sector Union gets Underway this V c Keep telco jobs in Canada Major L is Fri Verizon 2 weeks ago Sep 20 2013 at 4 23pm Unifor official bargaining agent for Servisair PSAs in Montreal and Toronto Unitor is now officially certihed as the legal bargaining representative for Gustomer Sm canis af Conus n Orpen 200 conira takeover CAW Makes Big Strides in Landmark Retail Contract Jire A cription 0l Jul 2009 22 22 503K GraevancesAluctid ask 29 Sep 2012 20 07 928M E arievanceslazzCcti2 ask 29 3ep 2012 20 19 474M 29 Sep 2012 13 44 2 16 29 Sep 2012 23 29 460M f 02 Feb 2008 18 52 263 06 Dec 2009 22 28 3 0M 01 Jul 2009 09 580 93 6 09 Nov 2008 15 48 44M From here click on asviewsetup exe to start the download and then Save to designate where you want the file saved on your computer Saving it to your Desktop will make it easy to find for the next step 43 Sept 2013 EI Index of caw2002 files i Name Last modified Size Parent Directory 4 at 5 Grievance Form VZ2 pdf 0l1 Jul 2009 12 22 505K H i GrievancesACOctiz2 ask 29 Sep 2012 20 07 939 Click on SEISTRDSSRALOS LAE ask NUR GrievancesJazz0ctiz ask 29 Sep 2012 20 19 474M i c asviewsetup exe to i Gr
2. Grievance Level Specifies if the grievance is being heard at Level 1 Level 2 or arbitration The level is updated if the grievance goes to arbitration 1 Level 1 2 Level 2 Arbitration 22 Sept 2013 Status The current status of the grievance Updated as the grievance progresses Level 1 outstanding Level 1 heard denied Level 2 outstanding Level 2 heard denied Settled Settled at monthly review Adjourned pending Held in abeyance Returned for further discussion Referred to pre hearing officer Referred to arbitrator Arbitration Scheduled Withdrawn Resolved Dismissed BC Rep Name Name of the Bargaining Committee Rep responsible for the grievance Who is covered by the grievance Can also be Policy or Group District The CAW District from which the grievance was filed Policy grievances that aren t attached to a District are shown as HQ The number assigned by the Union for each grievance filed Date the grievance was originally filed Grievance Type Specifies what type of grievance it is Interpretation Application or Discipline Discharge Discipline or Discharge Vacation Discipline etc Offence Category Used for discipline discharge cases Describes the type of offence for which the grievor has been disciplined eg attendance theft insubordination etc Final Decision Describes the outcome of grievance ie what was decided Input when a final decision is made settled a settlemen
3. Jazz Alreorts Legal Facts blank grievance e form Halp for the ask Em pengram is available aller by presen Ihe Fi key or iehactesg Help from the bop moin b r Click to open a Th sigtnacti ne proved Through the follwing links ane specific to ihe Grinvance Tracking amp Hagoring program User Guida Fields in ihe Entry Form Help Keperts Basearch Holp Manar ber af tus diabas is restnicirad ia authorized adfcers aad r pricentatreeg ar C AB Canada Local 2002 N is nat 1o bo copied or distributed to any etur parson without iit wiii amifaarinatas of Du Provident af CAH Canada Local 2002 or their desigeated representative For Help press FL Doc 1 of 1257 gl knit Po afi ak Completion of some of the fields is mandatory This will ensure that some basic information required when filing a grievance is provided If you click on Highlight Fields in Adobe Reader the mandatory fields instr O07 Grievance form pd Fu View Window Hep UNIFOR GRIEVANCE REPORT RAPPORT DE GRIEF Dad Fields outlined in aO red must be filled in Emp d le mation Sen dae tance Aidha Adinewiar Bh Bui TH burk Ph Boi TH nlii Werk Len Lieu ehe ira Cheats Cha Stott NatereofGrievance Matureduories ri mime eg Click for Drop Violation of Arte beris and ey other iia bed Arte lar LOU S or MCRT Burbai en the olira veuan astara e che toa autre artici
4. U UNIFOR 2002 Canada Grievance Tracking amp Reporting User Guide Sept 2013 Table of Contents An Important Note about Copying and USage ccccescccccssscccceesececeesececceecceeensecessuseceseueeceesegeceesseneeesegneses 1 Grievance Tracking amp Reporting DataDaSsB uieis ede sore b ect eba et Eo vigas Luo MEE bre ture i pPoPa dut D aeu DH Psal do P ORaM COMUNES 2 PMN TON eme 2 What youcan doto dario NN RN 2 MY INS d TT 3 LSTA theGrevalce Repor FON asserenar spia tao eoddU uU qi Ua Den das emt MIN IPPU Men UN RENS Cap Ud NUR SNC ME 4 COMPIERE ed cael Om 5 i VOU completethe form py Nand NT NETTE 9 If you complete the form on your COMPUTELS cccceseccccessececceseccceeeecceeausececsuneceeseeeecesseaecessugeceesaeeeetas 10 cenne eit FCO POETI M TT 11 ig eiae iP MII m OTT 14 Melle GVO Uc Be i NT TE TTE NO RS 14 LS IS the Grievance DIa DISE aa hie sarc ce fesse circa ygeieatcts ses duc enteric etn oc Ndad uu dnM ecuu duda dU ea INI 16 SNS tae PO aN irda ictse ston ctiserecutasaasesmand denanecuse ancecuitamenesuiannsasticienasuceebaqauhecesaantecosasuneonaasuceancqsetanasecuias 16 The askSam VIEWER SCI CCN erei E a E NE E T N EEE 16 TES EELV E E 18 Navigating Through the DataDasE conset ee aAa 20 Dmm m T tu T m 20 GPE CS DOCUMONIS e Y
5. Hinkewich Hsuan Ly Article 13 Withdrawn Article11 10 Settled Article11 10 Settled Search results Lucy Curci Number ot G1 7231 11 508 Andree Bourguignon Articlell Monthly review decision G05 400 05 Luc Boyer Article 11 1 Monthly review decision documents nan enn ar ra a eoe see ee e SET found b h Pn d Refine your search here je Current Request default 2nu Comin 1d View gt 1 Use these buttons to move through the search results or use the arrow keys on your keyboard BC Rep E Paul Jan Marcel f Marcel F Chad Jo Click the x to close the search results Use the scroll bar to move up or down in the list Marcel f When the search is initiated the Search Results window opens and displays a summary list of documents containing the search term In the list the first document is highlighted and the complete document is displayed in the workspace above the list You can move from document to document by using the arrow keys on your keyboard make sure the search results window is active or by clicking 28 Sept 2013 with your mouse on the document in the list and the complete document will display in the workspace above You can also scroll through the list using the scroll bar until you see a document that might interest you then click on it to display the full document in the workspace The Video buttons on the Tool Bar and Horizontal scroll bar
6. Hypertext pressing the F1 key or selecting Help from the top menu bar Links The instructions provided through the following links are specific to the Grievance Tracking amp Reporting program User Guide Fields in the Entry Form Help Reports amp Research Help Notice Use of this database is restricted to authorized officers and representatives of CAW Canada Local 2002 It is not to be copied or distributed to any other person without the written authorization of the President of CAW Canada Local 2002 or their designated representative ERM Video Buttons gt Banm Doc 1 of 5654 f Co 1 ini Pgif The text that is blue and underlined are Hypertext Links that provide a direct link to commands and documents that are frequently used Hypertext links are used throughout the database Move your cursor to the Hypertext and click to access the command or document You can also scroll back and forth through documents by clicking on the left and right arrow Video Buttons contained in the Tool Bar or the Horizontal Scroll Bar The two outermost buttons will take you to either the very first or last document 20 Sept 2013 If you want to retrace your steps use the History buttons contained in the Tool Bar Grievance Documents Details for each grievance are entered into individual documents based on a template Each document contains fields into which specific information is entered as it becomes available
7. c the Company has failed to pay member double 2x his hourly rate for working a shift over run on Dec 9 2006 and failed to pay double 2x his Double click hourly rate for a double time shift on his second day of rest Dec 10 2006 anywhere Level 1 heard upheld Unpaid o t hours resulting from overtime shift shift Member paid hours betwee n th e overrun CME dotted lines to Aug 30 2007 Filed to Arbitration Offered overtime and then the company reassigned to another member without notice switch back to Dec 05 2007 Level outstanding Employee not paid double time on second continous day th ema i n otf window with Tara Williams Withdrawn without The company failed to appropriately notify member of an Prejudice Precedent overtime shaft as per Teplitsky arbitration order nov7 2007 th e fu Peter Zanon Level 1 outstanding The Company failed to notify member of an overtime shift d ocume nt on Jan 30 2008 Jan 31 2008 Level 2 outstanding The Company failed to notify member of overtime on Jan 29 2008 Feb 06 2008 Level 1 outstanding Company failed to notify member of anavailable overtime shift on Feb 02 2008 Rob Teranish Feb 25 2008 Level outstanding Overtime bypass Brandon Doneft Feb 28 2008 Level outstanding The Company failed tp appropriately notify member of an ls il 4 Pi Doc 1 of1 B Colt tna 918 Sept 2013 A copy of the report can be printed by clicking on the printer icon i
8. specific you need the results to be For example you can just search for all grievance documents containing a particular word a broad approach or you can search for all grievance documents concerned with a particular issue filed with a particular company in a particular base within a particular period of time a narrow approach The results you want will determine which of the search functions you use The Broad Approach The easiest way to search is from the Search Line Enter your search term here Fuzzy Search toggle button BB Search June s asc PARESE eva By using the Search Line it doesn t matter where in the document the search term is located the entire document will be searched and any that contain the search term will be displayed Press the ESC key or click in the Search Line and type the search term askSam will then search all of the documents from the beginning of the file to the end the Search Results window will open and all of the documents that contain the search term will be listed with the first document found being displayed in the top half of the screen From the Search Results window you can e Scroll through the list and click on any that might be of interest to see the full document e See the context of the hit in the document e See the number of documents retrieved by your search If you re not sure of the spelling click on the Fuzzy Search toggle button For example if you were looking for D
9. Copy to Union by Email PiintForm un IFOR ae symclestperceuiel Imprimer le formulaire Preferences Categories General Commenting V Automatically calculate field values Documents J Full Screen V Show focus rectangle General Page Display V Show text field overflow indicator Always hide forms document message bar Select Forms from the PDC Accessibility Edit Preferences Menu Pdobe Online Services Highlight Color Email Accounts Forms V Show border hover color for fields Identity mes Click the down arrow on Internet JavaScript z Required fields highlight color Mi the right and then select Language Measuring 2D Ba SIC fro m th e list Measuring 8 Auto Complete Mesoming Geo BETE Remember numerical data e g telephone number Multimedia legacy istae Edit Entry List Reading To C ear A uto Co m p ete j T The basic auto complete feature stores the information you enter into form fields and uses these entries to Search suggest relevant choices as you type into a field Once you enter a character into a field a drop down box entries Se ect Ed It E ntry Security displays a list of only the most probable matches Double click or press Down Arrow in an empty field to i Security Enhanced display an even larger list of possible matches Li st Signatures Spelling Tracker Trust Manager Form T
10. Orders document Click to open attachments window 21 These links only work in the Coordinator version Sept 2013 Fields in the Entry Form Fields provide structure for the information in each document and make it easier to focus searches within the database The following table explains what each field contains This listing is also available through the Fields in the Entry Form Help Hypertext Link on the Top Menu Grievance State Shows if the grievance is open or closed Open Still in process Closed Grievance has been resolved or withdrawn Company Short forms are used to identify the Company involved A This is used for searches only AP Aeroplan AC Air Canada Crew Sked Air Canada Crew Sked AirCan Vacations Air Canada Vacations AF Air France ATS Airport Terminal Services American American Airlines AE American Eagle Cdn North Canadian North CLS CLS Catering Dryden Dryden Air Services First Air First Air GTAA GTAA Handlex Handlex Hilton Hilton YSJ Imperial Imperial Parking JazzCW Jazz Crew Sked JazzCS Jazz Customer Service JazzTS Jazz Tech Services Morningstar Morningstar OAA Ornge Ontario Air Ambulance SER Servisair Skyservice Skyservice UAL United Air Lines Webb Webb Airport Services WFS Worldwide Flight Services Monthly Review The date of the first monthly review that the grievance was scheduled to be dealt with
11. PM 1 13 2013 6 27 PM 3 31 2013 5 01 PM 7 13 2009 11 20 PM 9 21 2013 7 04 PM 8 19 2013 5 05 PM Double click on File fo File fo File fo File fo File fo File fo File fo File fo File fo File fo File fo File fo File fo n Type File folde File folde the Program Files x86 folder Sept 2013 48 Organize v New folder E Homegroup B Greg Ji AppData n Contacts je Desktop Jj Downloads n Favorites Ji Links JE My Documents JA My Music LE My Pictures BE My Videos Bb Saved Games Ue Searches jE Computer i Network E Control Panel Name Adobe J AGEIA Technologies Ji askSam X Belarc N Common Files i FastStone Capture FileZilla FTP Client di Google HP InstallShield Installation Information di Internet Explorer di Java Memeo Microsoft DUE es Search Program Fies 689 P z OF e Date modified 9 16 2013 10 17 PM 3 31 2013 5 08 PM 5 11 2013 8 00 AM 1 14 2013 5 34 PM Type File fo File fo File fo File fo Double click on the askSam folder 3 2 2013 10 25 AM 1 20 2013 6 40 PM 9 14 2013 10 44 AM 7 12 2013 4 22 PM 1 13 2013 8 46 AM 1 13 2013 5 05 PM File name Organize v New folder E Homegroup 2 B Greg Ji AppData i Contacts k Desktop Downloads Favorites JP Links E My Documents JA My Music My Pictures Hi My Videos BB Saved Games Je Searches E Computer ii Network Al Co
12. Page Sizing amp Handling 8 5 x11 Inches RB Poster E Multiple Booklet m Fit Actual size Shrink oversized pages Custom Scale 100 _ Choose paper source by PDF page size Print on both sides of paper Orientation 9 Auto portrait landscape Portrait Landscape Page1 of 1 Page Setup Cancel 4 Atthe next prompt click on Browse select the folder where you want to save the file and type in the name of the file in the File Name box Click on OK to continue You will have to give the file a name that is different from the name of the file you are printing from 5 Adobe Reader will reopen and show you the newly created PDF file If you are using Outlook or Outlook Express to handle your email you can click on File Attach to Email to bring up a blank message with the completed form attached If you use an internet based email client like Hotmail Yahoo or Gmail you need to manually attach a copy of your saved form to an email t CompletedForm pdf Adobe Reader ie E N mm JE Edit View Document Took Window Help x Click on File E Open tri Email to di Collahorate d Save g Copy Shaft Cirle S attach the Salama Tad form to an p j Close 101 01 08 email Properties Cri D 9 me Olgiisi Sitios Subminsdto seen 1 Stade Sournis amp Print Setup Shit Cti P Pt Print Ctr P C Users Greg Completed orm
13. do not follow your search results and will take you from document to document in their physical order in the database To close the search results window you can either click on the x in the upper right corner of the window or click on the Search Results icon in the Tool Bar The Narrow Approach In the example used for the broad search 68 documents were found to contain the search term sick By using a more narrow approach you can zero in on grievances that may be more relevant to what you re looking for Say you want to still search on sick but want the search restricted to documents where the grievance involved an appeal against discipline or discharge by an employee in the Jazz Technical Services unit Begin by clicking on small downward triangle next to the Search button on the right side of the search line askSam GrievancesAug13 File Edit View Actions Tools Window Help El iP Mlle 4 le SEI eimi GrievancesAugl3 1 Bl Search une 2 sean ges Pe zl Iw a Click on the small downward triangle next to the Search button And then select Advanced from the drop down list P askSam GrievancesAug13 File Edit View Actions Tool 4 Gil gt 4 gt EE Select Advanced Boolean Field Numeric Proximity Date Attachments 29 Sept 2013 This will open the Search Dialog Search 2 xl Search for Search List Ma
14. griefs CAW TCA 2002 Unit 5 7015 Tranmere Dr Mississauga ON L55 1M2 shift had been changed and that he could either go home and return for the 1000 new start time or he could H Sept 2013 Grievance Form pdf Adobe Reader a Sex File Edit View Document Tools Window Help x Date de l v nement Jun 24 2009 Type de grief Interpretation Application Violation of Tene and any other related Articles LOU s or MOU s based on the following Violation de l article et de tout autre article lettre ou protocole connexe savior On Jun 21 the grievor was scheduled to work a 0600 1400 shift At approximately 0500 on Jun 21 the grievor s supervisor E Jones phoned the grievor s home and left a message saying that the shift for that day had been changed to 1000 1800 The grievor did not receive the message as he had already left home and he subsequently reported as scheduled for the original 0600 shift start time Upon his arrival he was told that his Clicking outside shift had been changed and that he could either go home and return for the 1000 new start time or he could the box will have a nap in the ready room while he was waiting for his shift to start The grievor told the supervisor that he was ready and able to work immediately and that there was work available for him to do However his supervisor declined and insisted that the grievor not start his shift until 1000 and that he wou
15. pdf Vancouver Date Jun 26 2009 CAUseni Greg Gnevance Fee pd f C www dopdl com for bad pdf Adobe pdf 4 C wwww dopdf com for ated a bad pdf pdf Sen date anciennet Jan 21 2000 C Users Greg Gnevance Foam pdi LL l Lot CtrieQ P Fh Bus T l bur Ph Res T l r s Work Lon Lieu de trav Airport Class Status Classe Statut CSSA FT Nature of Grievance Nature du grief Date of Occurrence Grievance Type Date de l v nement Jun 26 2009 Type de grief Interpretation Application Violation of Article s and any other related Articles LOU s or MOUs based on the following 6 Violation de l article et de tout autre article lettre ou protocole connexe savior Failure to provide proper notice of change of shift on Jun 24 2009 Sottloment Requested Rogloment domand Full Redress and emniavee made whole Plaine r naraticn et indemnisation camolete l M 12 Sept 2013 If you want to print a hard copy click on the printer icon to bring up the print dialog If the doPDF printer is still Shown in the printer name box click on the down arrow and choose your regular printer Click on the printer icon to bring up the print dialog Properties Advanced Prind an qrnyteale lack aed weis Conmnunnis A Form Des ierunt If doPDF is still shown in the Scale 107 printer name box clic
16. to open the list of fields scroll down to Grievance Type and click on it then click OK This will enter the search for the word discipline in the Grievance Type field into the Search List 32 Sept 2013 Jicvamccewgr2 earch gne 3 SANCA past Pera Max Hits 225 Click on Field to Enter your search open the search dial term here lalog Find Word or Phrase seat Click the down in Field fn Grievance_Type Grievance_Typel field list fn Grievance Subject fi Grievance Category fn Offence_Category fn Fina Decision From the list fn Final Decision Reasons fni Decision By select the field fn isi j Decision_Date to search in Match only the first occurrence of field Y arrow to open the Hearing Notes Jul 29 2013 Click here to see attachments fl r Ha lt lt gt i Doc 5654 of 5654 T Cold Lln1 Pg A BATA Next click on the Field button again type JazzTS into the Find Word or Phrase box open the list of fields click on Company and then OK This will enter the search for the word JazzTS in the Company field into the Search List When you re finished the Search Dialog will look like this 33 Sept 2013 arievancesAug 13 chy Zune 3 search pagent Aare ig eare Max Hits 4 Operator Search Description Word find documents with word sick Field documents with discipline in Grievance Type field Field do
17. 11 pdt 3 CUsen Greg Ghevance 330 2213 pal 4 Cren Greg Grievance amp 1 11 1 df 3 C Wserr Greg Gnesance 520 01 13 ed lot Cti Q Ph Res TH res Work Lcn Lieu de trav Class Status Classe Statut L Nature of Grievance Nature du grief Date of Occurrence Grievance Type Date de l v nement Type de grief Interpretatior Application Violation of Articles and any other related Articles LOU s or MOU s based on the following Violation de l arme 2 et de tout autre article lettre ou protocole connexe savior Violation of Articke 12 Settlement Requested Reglement demand Full Redress and employee made whole Plene r paration et indemnisation compl te Ugruna CAW hop Oa Ceres Rep Mun Geet ICA Ph Bus Tel ar 23 Sept 2013 If you want to print a hard copy click on the printer icon to bring up the print dialog If the doPDF printer is still Shown in the printer name box click on the down arrow and choose your regular printer Click on the printer icon to print a hard copy z Peres aane Peed in gneyscale Black and vehbe If doPDF is still shown in the Case x fu Fes Document z MTTET M Eat APS Document Wrba printer name box click the down arrow and Sales 100 p abia Bre E umole ten CAL Actual disk Shrink everrzed pages Custom 5cale E Ej amp h
18. 21 Fields the EU FOU ouem S T Dist c leta nte comin aces tap iin s ele tuEEMe cepa E cH UIS oso PIRE CREE 22 PEC MENS re carci eo na SUN PPPMUR EVO Viu ren AIRE MVP vie Soe EE eventos UPON EE DINI SU NC EVHE 24 Sz d NN ERR 27 TEB ADO IC e e T 27 TASEN MTOW ADO eM ET T S 29 Sept 2013 Pre proeramimed Seal chiessssddieeoe tob a sia atu e ne Es EU pute ieuputud a E sU SUN PIC eee 35 Appendix 1 Required Programs and Files sees nnns nnns 41 Adobe Acrobat Read sex rn n eere oem Ne REN A p E ie nba desta brad E HM DERE U MM deis 41 Gruevance FORM Tell al Sank ceca rales lesen ld ete sf I rp aes 41 JSK aANT VISWEBIFPEOERSEITI e deese E usd tod aute os sod DL Eta Eo ds 43 Grievance Data Fllgss scd dr der dE BePRda vetus ub tetdi e Hep dua etu tp da EH pep d Au o dde dE 44 Associating the Grievances file with the askSam Viewer Program c ccsssccccssseccccsscceeeseceeeeeceeeeees 45 efe B idsiau dibq i em CE T TE 50 Creating an Adobe PDF file with COPDF cccccccsecccesececenecseeseceeesceseuecseeueceeeseeeeuseseueceneneseeeneeees 52 An Important Note about Copying and Usage Use of the grievance database is restricted to authorized officers and representatives of Unifor Local 2002 It is not to be copied or distributed to any other person without the written authorization of the President of Unifor or their designated representative 1 Sept 2013 Grievance Tracking amp Reporting Database Introdu
19. 3 types Adobe Acrobat pdf files You must have Adobe Acrobat Reader installed on your computer to view these files and it should be the latest version If you don t have it installed it can be downloaded free from www adobe com This application is also required for the Grievance Form Picture files Occasionally as in the above examples photographs or other picture files a copy of a fax for example may be attached Windows includes a picture viewer so no additional programs are required to view these files Text files These files have a txt extension and usually contain copies of an email or other simple notes Windows includes a notepad application which can display these files 25 Sept 2013 Attaching files created by word processing programs eg Microsoft Word is limited because these can only be viewed on computers that have those programs installed There may be the odd attachment of this type in the database that you won t be able to view if you don t have the program installed Also you may happen upon an Acrobat pdf attachment that Acrobat Reader is unable to open because of file corruption In either event let the Grievance Coordinator know so the attachments affected can be updated 26 Sept 2013 Searching This is the most important and powerful function of the Grievance database By using the search functions that are available you can be as broad or narrow as you like in your search depending on how
20. At the top of the document are Hypertext Links for moving around the database At the bottom there is a Hypertext Link which will open the window with the list of attachments copies of letters emails decisions etc that are relevant to that particular grievance In some cases there is also a link to the document containing the Teplitsky decision that applies to the grievance File Edit View Actions Tools Window Help Len UM4 Pos 205 03 13 Fife M ai Aa 7 Grievance Information Information Hypertext Links Grievance State Company Seq Monthly Review Grievance Level Status BC Rep Grievor Name District Union Rei Grievance Filed Grievance Type Grievance Subject Grievance Category Offence Category Final Decision Final Decision Reasons Decision By Decision Date Grievance Substance Fields Main Menu Previous Record Next Record Add New Record Seng a Letter Mar 20 2013 AC 1 Monthly review decision Paul Janssen Chuck Smith 205 205 03 13 Jan 08 2013 Interpretation Application Article 4 Scope Work Martin Teplitsky Arbitrator May 27 2013 Scope Work Full redress Hearing Notes Date firsi entered Click to open attachments window lu Jan 9 2013 Click here to see attachments See Decision SE sinn ST bitin Miinan ga o y o Attachment Paperclip OVR Click to go to Teplitsky
21. To print a grievance to a PDF file using the doPDF printer driver do the following 1 Use Adobe Reader and the grievance form template to complete the grievance 2 Click on the Print Form button on the form to bring up the printer dialog Click on the Print Form button to bring up the printer dialog Properties Advanced Print an greyscale Black and whae Comenents amp Farms Document Page Siring Be Handling 3 Ee Brener E Muile tere u rit Actual sine hnnk everiz d pages Custom deals foo Choose paper source by POF page sce Print an both sides ef pape ngntatinre D Auto portramt landercape Portrait Landscape Page Setup 3 Click on the down arrow to the right of the printer name to bring up the list of printers installed on your computer Click on doPDF to select it as the Printer to be used for printing the form Click OK 11 Sept 2013 ern amm umm Print Printer HP Officejet Pro L7600 Series lt anerties Advanced Help Copies n ed Print in grayscale black and white Click on the e v Pages to Fax As Comments amp Forms down arrow an HP Pro L7600 Document then on HP Officejet Pro L7600 Series fax Currer Microsoft XPS Document Writer Summarize Comments d oPDF an d Pages 1 P Mc Op Scale 94 then Print
22. Window in the Menu bar and select the Report that you want Here s an example using Article Search If you re at the Top Menu click on the Reports amp Research hypertext link to open the Report Manager 37 P File LU Wan Aber Xd ede Help iP ede n ee DOE OF i MR Search ZPE 3 som gest her Pra ar Grievance Tracking amp Reporting Search Reports amp Research Teplitsky s Orders Air Canada A Report Name Article Search Discipline Search By Type amp Unit Discipline Search By Unit All Types Grievance Report F Open Arbitrations Open Grievances Scheduled Arbitrations Search for any word Grievance Form After clicking it will take a minute for R un Help amp Instructio Help for the askSam program is ave pressing the F1 key or selecting Hd menu bar The instructions provided through th links are specific to the Grievance Wf Reporting program User Guide Fields in the Entry Form Help Reports amp Research Help Notice Use of this database is restricted to authorized officers and representatives of CAW Canada Local 2002 It is not to be copied or distributed to any other person without the written authorization of the President of CAW Canada Local 2002 or their designated representative xj loo e PDoc 1 of5654 f Co 1 ini Pg iA Sept 2013 You can also open the Report Manager by clicking on the Report
23. ace language English When the installation process is complete you can delete the downloaded doPDF file from the folder it was saved in 1 Sept 2013 Creating an Adobe PDF file with doPDF Once the doPDF printer is installed it can be used to create a PDF file of your completed grievance forms The advantage of doing this is that the form is saved in a file that cannot be changed This file can then be emailed to the company or anyone else without concern that it might subsequently be altered in some way To print a grievance to a PDF file using the doPDF printer driver do the following 1 Use Adobe Reader and the grievance form template to complete the grievance 2 Click on the Print Form button on the form to bring up the printer dialog a 202 Grievance Formpdi Adobe Fem E mh Click on the Print Form button to bring up the printer dialog Print in grayscale black and whee Pages to Prine Comments amp Farms W All Dn arrit Current page Page fi More QOphans Scales H Page Sizing amp Handling Q 5 x 11 Inches ss ia nne Bina amp Fa futu ine Shrink owertned pages Custem Scale oo n Cheere paper source by POP pase sire Pimi on beth sadi el paper Qientaluen e Auba portrad landscape 3 Click on the down arrow to the right of the printer name to bring up the list of printers installed on your computer Click on doPDF to select it as the Printer to be used for printing t
24. ce_ Status O 714 2006 52 Stephano Cefaloni Article 16 1 Level 2 heard upheld 715 26 09 Adam Williams Article16 Resolved 715 36 09 Robert Milley Article16 Resolved Pre programmed Searches Sometimes you ll want a simpler way of narrowing your search or you ll want to see information on more grievances displayed on the screen when doing a search Or you ll want to have a printed list instead of print outs of each individual grievance document All can be accomplished by using the Reports and Research function This function provides a variety of preprogrammed searches where the work of defining the search logic has already been done and where the information resulting from the search is presented in summary form A description of all of the reports can be obtained by clicking on the Reports amp Research Help link on the Top Menu 35 Sept 2013 askSam GrievancesAug 4 File Edit View Actions Tools Window Help IAI M whi ena PORK em aplatbage GrievancesAug13 MA Search Zape 3 samy regens Pen Click on the Reports amp Research Reports button Return to the Menu Print this Page to display a list of reports Reports amp Research The following reports are available through the Reports menu These can be accessed by clicking on the Reports amp Research link on this page or on the Menu page by clicking on the link in the description for each report on this page and by going
25. ction The Grievance Tracking amp Reporting Database was initially designed to simplify the administration of the modified grievance arbitration process being used at Air Canada and Jazz As the grievance data has accumulated it has also proved to be a valuable tool for researching grievances Currently there are over 2 400 grievances contained in the database emanating from almost every bargaining unit in CAW Local 2002 With the cooperation of everyone involved the database can continue to grow in both size and value The success and usefulness of the database depends upon information being provided by those responsible for filing and processing grievances The Unifor Local 2002 Grievance Coordinator will be maintaining and updating the database but timely and accurate information provided by District Chairpersons and Bargaining Committee Representatives will continue be the backbone What you can do to help e Use the Grievance Report Form and submit it to the Grievance Coordinator by email e Fill in the required fields on the Grievance Report Form carefully and accurately If you re filling it out by hand make sure your writing is legible e When describing the grievance be descriptive enough so that anyone reading it can figure out what the grievance is about Use this description Change of shift without required notice on Dec 1 2007 Not this Change of shift e Ifthe grievance concerns discipline discharge send the Gr
26. cuments with JazzTS in Company field Search Logic 1 and 2 and 3 Add or delete parenthesis from expression I Jul 29 2013 Click here to see attachments JazzTS is the short form for Jazz Technical Services Always use the short form when searching for a company A complete listing of the short forms can be found under the section Fields in the Entry Form on page 21 or in the document Fields in the Entry Form Help available from the Top Menu 34 Sept 2013 Click on the OK button for the search results As you can see narrowing the criteria to what s most relevant to your search results in your being presented with three grievance which satisfy that criteria askSam GrievancesAug13 File Edit View Actions Tools Window Help GrievancesAug13 Search gne 3 xen regues Pena Click to print the document that s displayed I nE3 Closed ennt JazzT S Seq 35 RUNE 37 371 Nov 24 2009 JazzT S Grievance Level 1 SEWA Resolved Dave Gylland ME Adam Williams Miu 715 IINE 715 26 09 Ind Sep 04 2009 Grievance _ Type ESTER Discharge ICT URT AR Article 16 ICI DC 04 Discipline Offencz Category final Decision Fina Oecision Reasons Decision By Decision Date Grievance Substance The specified search criteria is highlighted ENT 3173 Full redress 1 gm ta lt lt amp P Doc 1366 of5654 f earch Results e Seq Union Ref GrievorName Grievan
27. e with the askSam Viewer program You will only have to do this once Here are the steps to follow The screenshots are from Windows 7 other versions follow the same basic steps but the screen will look different than what s shown below 1 After you ve installed the file onto your computer double click on the Grievances icon or on the shortcut icon you placed on your desktop 2 You will get the response that Windows cannot open the file Click on the dot next to Select the program from a list and then click OK ERIEIES Grievances 2 Search Key Folders E X Grievances ask ASK File 326 484 KB File and Folder Tasks m Rename this File iy Move this file A Copthis File j j Windows cannot open this file File Grievances ask To open this File Windows needs to know what program created it Windows can go online to look it up automatically or you can manually select from a list of programs on your computer What do you want to do Click on the dot next to Select the Use the Web service to find the appropriate program 3 Select the program from a list program from a list and then OK Cancel 45 Sept 2013 3 When the Open With dialog opens click on Browse Grievances File Edit View Favorites Tools Help Q Back 2 P Search Key Folders iia Open With Choose the program you want to use to open
28. ecie paper source by POF page sex choose your regular printer DOnentatisc r ute portram landscape Pee 34 Sept 2013
29. folder or some other folder you prefer as the location in which to save it If you do this make sure you protect the template file against accidental changes by following these steps 1 Click on the Grievance form pdf icon on your desktop to highlight it 41 Sept 2013 2 With the icon highlighted click your right mouse button assuming you re using a right handed mouse to open the dialog Click on Properties on the list 7 T Open with Acrobat 8 Print Open with Adobe Reader 8 15 Combine supported files in Acrobat Open With b Scan with Norton AntiVirus Send To gt Cut Copy Create Shortcut Delete Rename 3 Make sure the Read only box is checked If not click in the box to check it Then click on OK Form us Opens with Location Size Size on disk Created Modified Accessed Attributes T n i Grievar lis Form pdf Properties 2 xl General POF Summary Grievance Form pdf Type of File Adobe Acrobat Document _ Adobe Acrobat 8 1 Change C Documents and Settings Greg Spencer Desktor 233 KB 238 917 bytes 236 KB 241 664 bytes September 19 2007 11 31 02 AM August 15 2007 2 44 56 PM September 21 2007 9 47 52 AM v Read only Hidden Advanced As long as the Read only box is checked the file will be protected against changes 42 Sept 2013 askSam Viewer Program The askSam Viewer Version 7
30. grief Date of Occurrence Grievance Type Date de l v nement Type de grief and any other related Articles LOU s or MOU s based on the following et de tout autre article lettre ou protocole connexe savior Violation of Article s Violation de l article Settlement Requested R glement demand Full Redress and employee made whole Pleine r paration et indemnisation compl te Signature Employee Employ el Signature Unifor Rep District Chairperson Rep Pr s district Unifor Name of District Chairperson Pr sident e de district Ph Bus T l bur Copy copie Unifor Bargaining Committee Rep Repr sentant du Comit de n gociation Grievance Coordinator Coordinator des griefs Unifor 2002 Unit 5 7015 Tranmere Dr Mississauga ON L55 1M2 The preference is to have the form completed on your computer but it s also possible to fill it in by hand as long as your handwriting is legible 4 Sept 2013 Completing the Form To use the form click on the Grievance Form hypertext link on the top menu If you ve elected to save a copy of the form on your desktop double click on its icon Either method will open Adobe Reader and the Grievance Form Phe dt weu Actors Took Window Heb PTF ja loo Su He xev Geh lo SJ s Grievance Tracking amp Reporting Jan 2008 Release Search RKoperts 4 Kasearzh Teplitsky s Cuaders Air Canada Teplitsky s Cuders
31. he form Click OK 22 Sept 2013 Printer HP Officejet Pro L7600 Series D renertiec Schnee Copies i ed Print in grayscale black and white Click on the oPDF v N Pages to Fax h Comments amp Forms down arrow Al HP Officejet Pro L7600 Series Domem then on HP Officejet Pro L7600 Series fax Currer __ Microsoft XPS Document Writer Summarize Comments doPDF and Pages Scale 94 then on Print gt More Options Page Sizing amp Handling 3 8 5 x11 Inches Leine iren nne Fit Actual size Shrink oversized pages Custom Scale 100 926 Choose paper source by PDF page size Print on both sides of paper Orientation 9 Auto portrait landscape Portrait Landscape Pagel of 1 4 Atthe next prompt click on Browse select the folder where you want to save the file and type in the name of the file in the File Name box Click on OK to continue You will have to give the file a name that is different from the name of the file you are printing from 5 Adobe Reader will reopen and show you the newly created PDF file To email the form click on File Send File Click on File gt Send File to attach the form to an email Glavence Ne N de grief 5301 01 01 Submitted to Soumis Step Stade 1 Date Nov 23 2012 1 Creer Greg Documenti 301 91 01 pa 2 C Uven Greg Gnevance 6115 04
32. hrase More detailed searches are available through the Actions menu in to lt 4 amp Hi Doc 3 ofs654 f Col 1 ini Pg iA Bookmark Top From here you can run a report by clicking on the hypertext links for each report the blue underlined heading You can also run reports by clicking on the Reports amp Research Hypertext link on the Top Menu or by clicking on the Reports button on the Tool Bar when you re anywhere in the database Whichever you choose a listing of the reports available will be given and you can select the one you want to run Once a report is selected prompts are presented where you can select the search criteria from a list or in some cases you will need to type in your search term and then the report with the results will be displayed on your screen To print the report that s displayed click the Printer icon on the Tool bar In the Print Dialog next to your printer name click the Properties button and make sure the settings reflect that the document will print on legal size paper in landscape orientation Also make sure your printer is loaded with sufficient legal size paper Once your settings are adjusted and the paper is loaded click the OK button to start printing 36 Sept 2013 If you see a grievance listed on the screen report that you want more information on double click anywhere in the row on the report and the full grievance document will be displayed To return to the report click on
33. ievance Coordinator a copy of the letter the employee received This will state why the employee was disciplined discharged and can be used by the Coordinator to complete the grievance database document 2 Sept 2013 What Next e f you need to install the required programs see Appendix 1 Required Programs and Files starting on page 41 e f you want to know about the Grievance Form see the section Using the Grievance Report Form starting on page 4 e f you need help with the askSam Grievance Program see the section Using the Grievance Database starting on page 16 Sept 2013 Using the Grievance Report Form The Grievance Report Form has been developed to standardize the method of filing grievances Using this form will ensure that the necessary information is provided in a consistent manner across all of the Local s bargaining units and will also make it easier to maintain the grievance database Print Form Imprimer le formulaire Grievance Ma Ne de grief Submitted to soumis U UNIFOR 2002 Canada GRIEVANCE REPORT RAPPORT DE GRIEF Company Compagnie Grievor Plaignant e Emp le matricule Address Adresse Ph Bus T l bur Work Lcn Lieu de trav Copy to Union by Email Envoyer une copie au syndicat par courriel Save Form Enregistrer le formulaire Sen date anciennet Ph Res T l r s Class Status Classe Statut Mature of Grievance Nature du
34. ievancescctlz ask 29 Sep 2012 13 44 2 1G Eil GrievancesOtherCcti2 ask 29 Sep 2012 23 29 460M start the download BS css one cmn Install ing the doPDF printer driver pdf 02 Feb 2008R 18 52 263K User GuideDec 009 par 06 Dec 2009 22 28 3 0M io aviewersertup exe 0i Jul 2009 09 58 amp 8 amp 6M E dopaf exe 09 Nev 2008 15 48 1 4M Then click on Save to Save the file to Do you want Lo run or save asviewersetupvene 0 55 ME from www digilile ca your computer m 5 Ee Wy 5 c ree Double click on this icon to start the installation process Follow the prompts from there to complete the installation Once the installation is complete there may be a askSam Viewer icon on your desktop Since this icon is not necessary you can delete it from your desktop if you wish You can also delete the asviewsetup exe file from your desktop Grievance Data File This is the file where all of the grievance data is stored and you must have the askSam Viewer installed in order to open it The file is usually updated quarterly and an email is sent out announcing the release The email will include instructions on how to download the file over the internet and save it to your computer 44 Sept 2013 Associating the Grievances file with the askSam Viewer Program If the Grievances icon looks like this Grievances ask ASK File 326 454 EB instead of this E GRIEVANCES ASK you need to manually associate the Grievances fil
35. ime amp Fiechil ES v Phrase Discrimination Duty to Accommodate Health amp Safety Holidays Lay off amp Recall Leave of Absente Management Rights Monitoring amp Me Other Overtime amp Recall Part time Employees Probationary Employees Relief amp Temporary Assignments Scope Work Seniority Shift Trades Sick Leave Technological Change Temporary Employees Time Bank Transfers amp Job Posting Travel Passes Union Activity Vacation Wi ages Wark Assignment Wark Schedules A report will then be presented in a separate window listing all of the grievances in the database which meet the search criteria Click on the Grievances tab to switch back to the main window When in the main window click on the Report tab to return to the report 39 fp askSam Report Article Search tmp t a AA s andi hs Baa A w R i oE File Edit View Actions Tools Window Help i Click on the 4 x to close Resolved Article 18 company not paying double time rate of pay denied Statutory holidays are paid up front on a yearly basis for overtime beyond 12hrs on a statutory holiday Employees working on a statutory holiday are therefore th ere po rt holiday is paid already at time and one half 1 1 2 paid twelve hours of overtime m addition to above mentioned up front load Overtime amp Recall Trevor Storey Feb 2 2007 Resolved As per article 26 09 b
36. k the down arrow and Actual we choose your Shrink oversized pages Custom Seale 100 x Cheese paper source by PDF page sire regular printer Orientation Suto portrait landrcape Verirast Larsdscage Page leof1 tema d 13 Sept 2013 Grievance File Numbering To help organize our grievance cataloguing and tracking system a standardized numbering system for grievances that are filed across the system is being implemented This will ensure that each grievance filed will have its own unique number and make it easier to zero in on a particular grievance in the system For all Districts except those which encompass more than one base the format is District No Grievance Sequence No at least 2 digits Year 2 digits For example if District 100 is filing their 5 grievance in 2007 the number would be 100 05 07 And if District 319 is filing their 12 grievance in 2007 the number would be 319 12 07 For Districts which encompass more than one base Add the airport code for the base in which the grievance originated District No Base Grievance Sequence No at least 2 digits Year 2 digits Base City Code For example if District 344 was filing their 2 grievance in 2007 for Sioux Lookout the number would be 344 02 07 YXL Note that for Dis
37. ld not be paid until then regardless of what he did Settlement Requested R glement demand expand it Full Redress and employee made whole Pleine r paration et indemnisation compl te Signature Employee Employ e Signature CAW Rep District Chairperson Rep Pr s district TCA Once the form is completed submit it to the responsible Company official and provide copies to your Bargaining Committee Representative the Grievance Coordinator and keep one for your file If you complete the form by hand Fax a copy to the Grievance Coordinator send the original to the responsible Company official and make copies to send to your Bargaining Committee Representative and for your file 9 Sept 2013 If you complete the form on your computer Save a copy under its own name on your computer use the Grievance No Click on the Save Form box select the folder where you want to save the file and type in the name of the file in the File Name box Click to Email a Click to Print a copy of the copy of the completed form Click to save a to the Grievance completed form File Edit View Window Help copy of the completed form Coordinator Save Form Copy to Union by Email Fo Enregistrer le Envoyer une copie au 9 formulaire syndicat par courriel Ducem css UNIFOR GRIEVANCE REPORT Ne de grief RAPPORT DE GRIEF Submitted to Soumis Company G
38. lettro cua pebiai paaa i io Down List O Settlement Requested Bieglemant demande arenes ears importes tae Urgfer hep eee Cee bar Pp dam Le Fea of Deer Crassum ius in en Caper napib Lindi Birga Comenta Bap Gaps do Comit B da igor Dimai Doaa Cerda dn etes Ue JOE Uni 5 PO15 Free Ds baga DHLA 1T 2 Sept 2013 There are a couple of tools in Adobe Reader that will help you fill in some of the fields The first is the auto complete feature which will remember what you had entered in other forms and then make relevant suggestions as you type into a field Once you enter a character into a field a drop down box displays a list of only the most probable matches Double click or press Down Arrow in an empty field to display an even larger list of possible matches To activate this feature in Adobe Reader go to Edit gt Preferences and then click on Forms in the left hand pane Under the Auto Complete section click the down arrow on the right side of the box select Basic from the drop down list and then click OK If you find the lists are getting too large and unwieldy you can clear some or all of the choices by going through Edit gt Preferences gt Forms clicking on Edit Entry List and then performing your desired action m o x File Edit View Window Help 4 f E 5 E amp bx 1 Jaala B9 Tools Sign Comment Extended E Presset outthe toloning tom You can save dutatypeintowistom E d
39. ments to the document which is being viewed on the right side of the screen This window can be closed by clicking on the x in the upper left corner and can be opened again by clicking the paper clip icon in the lower bar of the right side of the screen 17 Sept 2013 The Screen Layout Title Bar askSam GrievancesAug Menu Bar gt File Edit View Actions Tools Window Help Case Sensitive Search Tool Bar 3 P4 M4 b amp AA i GrievancesAug13 Search Line Open Search Dialog Grievance Tracking amp Reporting Fuzzy Search August 2013 Release Release Dale Search Reports amp Research Teplitsky s Orders Air Canada Teplitsky s Orders Jazz Tech Services Teplitsky s Orders Jazz Airports Text Area Legal Facts Help amp Instructions Help for the askSam program is available either by pressing the F1 key or selecting Help from the top menu bar Vertical Scroll Bar The instructions provided through the following links are specific to the Grievance Tracking amp Reporting program User Guide Click to open the Fields in the Entry Form Help User guide Reports amp Research Help Notice Use of this database is restricted to authorized officers and representatives of CAW Canada Local 2002 It is not to be copied or distributed to any other person without the written authorization of the President of CAW Canada Grievance Form After clicking it
40. n Word to open the search dialog Word or Phrase Fuzzy search term here Add or delete parenthesis from expression Jul 29 2013 Click here to see attachments al fa 4 E i Dox Sept 2013 This will enter the search for the word sick into the Search list Searh 34 xj Search for Search List Max Hits 68 sr Word H Operator Search Description DK Word find documents with word sick Cancel Help Edit CI 2 Attachments Dew Clear All E p Search Logic 1 Add or delete parenthesis from expression Then because we want to narrow the search to grievances involving an appeal against discipline or discharge by an employee in the Jazz Technical Services unit two other search criteria have to be entered Both of these criteria are contained in fields that are contained in the Grievance Document discipline discharge being contained in the Grievance Type field and JazzTS the shortform used for Jazz Technical Services being contained in the Company field Therefore in defining your search you ll want to tell askSam to search in the Grievance Type field for the word discipline or discharge it s not necessary to specify one or the other since both are contained in the field AND to search in the Company field for the word JazzTS To do this click on the Field button and type discipline into the box under Find Word or Phrase Next click on the down arrow next to the In Field Box
41. n the toolbar All reports are formatted for printing on legal size paper in landscape orientation Make sure your printer settings are changed so the report prints properly To view the full document double click anywhere in the line on the report containing the summary This can be done any number of times from the report window so it s easy to view the individual grievance documents contained in the report simply by switching back to the report window and double clicking on the next grievance you want to view To switch back to the main window without closing the report click on the tab with the Grievances file name on it You can access the report again by clicking on the report tab To close the report click on the x in the upper right when in the reports window 40 Sept 2013 Appendix 1 Required Programs and Files The following programs and files must be installed on your computer in order to take full advantage of all the features of the Grievance Tracking and Reporting database All of the programs are easily downloaded from the internet and installed onto your computer without difficulty and they re free If don t have a high speed internet connection or are otherwise technically challenged please contact the Grievance Coordinator for help Adobe Acrobat Reader The grievance form template and askSam require that you have the most recent version of Adobe Acrobat Reader currently version 9 1 installed o
42. n your computer If you don t yet have it or if you have an older version installed you can download and install the latest version from www adobe com Grievance Form Template The template is included in the Grievance database file and can be opened from the top menu Edit View Actions Tools Window Help narr 59 HOT ge GrievancesAug13 Search Reports amp Research Teplitsky s Orders Air Canada Teplitsky s Orders Jazz Tech Services Teplitsky s Orders Jazz Airports a Legal F Click to opena baat tievance Form bla n k grieva nce After clicking it will take a minute for the form to open Help amp instructions form Help for the askSam program is available ether by pressing the F1 key or selecting Help from the top instructions provided through the following evan o the Grievance Trackir g amp User Guide Fields in the Entry Form Help Reports amp Research Help Notice Use of this database is restricted to authorized officers and representatives of CAW Canada Local 2002 It is not to be copied or distributed to any other person without the written authorization of the President of CAW Canada Local 2002 or their designated representative 1 of5654 m Col a in 1 Pg i If you prefer to also have the template available through an icon on your desktop open the template from within askSam and then save the file from the File Save menu in Acrobat Reader selecting the Desktop
43. ng outside the box or moving to the next field will cause the box to automatically resize to accommodate all the text that has been entered Grievance Form pdf Adobe Reader b m i boba S File Edit View Document Tools Window Help Find Date de l v nement Jun 24 2009 Type de grief Interpretation Application Violation of Tete and any other related Articles LOU s or MOU s based on the following Violation de l article et de tout autre article lettre ou protocole connexe savior did not receive the message as he hac y d for the original 0600 shift start time Upon his arrival he was told thathis p v Scroll bar have a nap in the ready room while he was waiting for his shift to start The grievor told the supervisor that he was ready and able to work immediately and that there was work available for him to do However his supervisor declined and insisted that the grievor not start his shift until 1000 and that he would not be paid until Settlement Requested R glement demand Full Redress and employee made whole Pleine r paration et indemnisation compl te Signature Employee Employ e Signature CAW Rep District Chairperson Rep Pr s district TCA Name of District Chairperson i Pr sident e de district Ph Bus T l bur Copy copie CAW Bargaining Committee Rep Repr sentant du Comit de n gociation Grievance Coordinator Coordinator des
44. nt 1051 of 1051 Close h The Top Menu page will then display and will look something like this Folder view Attachments File Edit View Actions Tools Window Help a Kd Pn ee DOH e r 2 i Page GrievancesAug13 Folders 9 X BB Search Jeo each egest here 055 By Grievance State pc NENES Grievance Tracking amp Reporting Open ae August 2013 Release Reports amp Research Teplitsky Orders Jazz Airports Teplitsky Orders Air Canada Search Reports amp Research Teplitsky Orders Jazz Tech Fields in the Entry Form Teplitsky s Orders Air Canada Teplitsky s Orders Jazz Tech Services Teplitsky s Orders Jazz Airports Legal Facts Grievance Form After clicking it will take a minute for the form to open Help amp Instructions Help for the askSam program is available either by pressing the F1 key or selecting Help from the top menu bar The instructions provided through the following links are specific to the Grievance Tracking amp Reporting program Grievance Usi GuideDec2 Form V2 pdf Fields in the Entry Form Help eports amp Resea Hel Notice bil d Tools fig Attachments HAS Doc Ci of 5658 J Col1 tnd Pg iA Top Menu Paper Clip On the upper left side of the screen is what s known as Folder View window This window can closed or opened by selecting View gt Folders The lower left side window shows the attach
45. nter O Setup Wizard This will install doP DF 7 3 printer on your computer It is recommended that you close all other applications before continuing Click Next to continue or Cancel to exit Setup The usual legal statement will come up You can read it if you like but you ll have to click on accept the agreement and then Next to proceed to the next screen 50 Sept 2013 At the next screen you ll be asked to confirm which folder the printer will be installed in the default location selected by the program is fine You can also accept the default location for the Start Menu shortcut At the next screen you ll be asked Do you want to select doPDF printer as the default printer make sure that the checkmark is cleared If there is a checkmark in the box click on it to clear it Then click the Next button 39 Setup doPDF 7 printer a n Printer preferences Which printer should be set as default A Do you want to set doPDF 7 Printer as your default printer Make sure this Set doPDF 7 printer as default printer box is empty not checked Ready to Install Setup is now ready to begin installing doP DF 7 printer on your computer Click Install to continue with the installation or click Back if you want to review or change any settings Destination location C Program Files SoftlanddoP DF 7 Stat Menu folder doPDF 7 Interface languages English Default interf
46. ntrol Panel Name di askSam 6 Viewer Date modified 1 13 2013 6 07 PM 5 11 2013 8 00 AM 1 13 2013 6 05 PM 1 13 2013 6 16 PM Double click on the askSam 7 Viewer folder File name Sept 2013 7 Make sure the ASViewer exe icon is selected as it is below and then click on Open Organize v New folder wj Homegroup 2 B Greg kSam 7 Viewer 3earcn as d e Date modified Type I ASViewer 3 2 2009 4 58 PM Applicatiq Make sure the ASViewer icon is selected Make sure the askSam 7 icon is selected The Grievances file will now open in the askSam Viewer program 49 Downloads Favorites Links My Documents My Music My Pictures EE My Videos m Saved Games Je Searches jm Computer E Network Control Panel Filename ASViewer E Microsoft Office Picture Manager Microsoft Corporation Notepad Microsoft Corporation Windows Media Center Microsoft Corporation Ie 3 Windows Photo Viewer Microsoft Corporation askSam 7 0 askSam Systems Type a description that you want to use for this kind of file Web T pm 2 a aa o f e n Microsoft Office Word Microsoft Corporation Faint Microsoft Corporation Windows Media Player Microsoft Corporation WordPad Microsoft Corporation Always use the selected program
47. o the Program Files x86 folder amp you ll find it there hu a Jk gt Computer v LocahQisk C Program Files gt v Search Program Files p Organize v New folder Wd Homegroup B Greg bb AppData H Contacts Desktop Jj Downloads d Favorites Ji Links E My Documents JA My Music My Pictures My Videos m Saved Games J Searches jE Computer i Network Al Control Panel Filename X ce Organize v dj Homegroup B Greg Ji AppData H Contacts k Desktop Ip Downloads n Favorites JA Links E My Documents JA My Music E My Pictures Hi My Videos E Saved Games ie Searches jE Computer i Network E Control Panel File name 47 Name Double click on Local Disk C Common Files Ji CONEXANT DVD Maker i Google d Internet Explorer Memeo J Microsoft LifeCam J Microsoft Office Microsoft Security Client J Microsoft Silverlight J MSBuild J NVIDIA Corporation Reference Assemblies I Softland 1 14 2013 8 31 AM 1 14 2013 8 12 AM 3 31 2013 5 24 PM 9 14 2013 10 44 AM 1 13 2013 8 47 AM 1 12 2013 3 05 PM 1 13 2013 6 29 PM 8 23 2013 1 05 PM 7 12 2013 10 16 PM 7 14 2009 1 32 AM 3 31 2013 5 05 PM 7 14 2009 1 32 AM 9 21 2013 7 04 PM a AAA mm ZH New folder Name P _AcroTemp Config Msi B d7bad7e45fe60c35dda48cd49d22bfaa MSOCache J NVIDIA PerfLogs Program Files Date modified 9 1 2013 5 29 PM 9 18 2013 9 10 PM 7 12 2013 1 52
48. ocuments containing the name Kathy You could use askSam s fuzzy search and find Documents with Kathy Kathi or Cathy The Fuzzy Search overlooks a single error in a word which can be a missing letter an extra letter an incorrect letter or a transposition two neighbouring letters in reverse order When you re finished with fuzzy search make sure you click on the button again to turn it off 2 Sept 2013 Here s an example of the results using the Search Line to search on the word sick Click to print the document that s displayed Click to open or close the search results window Grievance Information Main Menu Previous Record Next Record Add New Record Grievance State Company Seq Monthly_Review Closed AC 14 Oct 17 2005 Grievance Level 2 Status BC Rep Grievor Name Seniority Date MM DDIYYYY District Union Rei Cc Rei Grievance Filed Grievance Type Grievance Subject Grievance Category Offence Category Final Decision Fina Decision Reasons Withdrawn Paul Janssen D Hinkewich 200 G1 7213 13 200 Interpretation Application Article 13 11 Holidays withdrawn without prejudice precedent Decision By Decision Date Failure to pay Stat Holiday during Bff leave Grievance Facts 1 gm A P Doc 1i iof5654 f c earch Results f east Union Ref Grievor Name Grievance Status G1 7213 13 200 G03 400 05 G01 404 05 D
49. own arrow on your keyboard and a calendar will be presented from which you can select a date 7 Unifor2002 Grie el m File Edit View Window Help 4 f3 2r amp E s r3 nes 2 be Tools Sign Comment Extended n IE 2 UNIFOR Company Compagnie Base Date Grievor Plaignant L a Emp le matricule Sen date anciennet Address Adresse Save Form Copy to Union by Email er le une au ns 9 primi paces an rigen imprimer le formulaire 2002 Canada Grievance No EE GRIEVANCE REPORT iii el RAPPORT DE GRIEF Submitted to Soumis Click the arrow z for a calendar N Sept 2013 In the Grievance Type box click on the down arrow and select which of the two types the grievance falls into Nature of Grievance Nature du grief Date of Occurrence Grievance Type Click the arrow Date de l v nement Type de grief for a type list Interpretation Application Violation of Article s and any other related Articl Violation de l article et de tout autre article lett nterpr tation Application Discipline Discharge Discipline Cong diement While you re encouraged to keep them brief and to the point the violation description and settlement requested boxes will expand to fit the text you enter with the form flowing over to a second page if necessary As you enter the text beyond the original size of the box a scroll bar will appear on the right side Clicki
50. program must be installed on your computer in order to open the grievance data file it can be downloaded and installed from http www digifile ca caw2002files When prompted enter the User name and Password included with the email sent announcing the new release of the grievance database UNIFOR 2002 Canada CAW News Feed CAW TCA CANADA Facts from the Fringe At the prompt 7 User name J l i enter the user Password Remember my credentials Buy local Insure CAW home and auto ins Windows Security The server digrfile ca at askSam Files requires a username and password Warning This server is requesting that your username and password be sent in an insecure manner basic authentication without a secure 6 6 6 I Subscribe Receive E mail Alerts name amp password We re missing jobs not skills Mr Kenney 7 SA s t Sui 1 Tra C 1 Earlier this month the union met with the employer and arbitrator Tom JIM STANFORD Hodges in Toronto to seek clarification on issues related to the arbitrated Special to The Globe and Mail award of July 17 2013 Published Thursday Jul 18 2013 Read More Current News Canadian Auto 6 days ago Sep 23 2013 at 12 00pm Workers CAW Air Canada Bargaining Committee election nominations The nominahons for the postion of Air Canada Bargaming Committee
51. racker Preferences Signature Employee Employ e Signature Unifor Rep District Chairperson Rep Pr s district Unifor Name of District Chairperson Pr sident e de district Ph Bus T l bur Copy copie Unifor Bargaining Committee Rep Repr sentant du Comit de n gociation Grievance Coordinator Coordinator des griefs Unifor 2002 Unit 5 7015 Tranmere Dr Mississauga ON LSS 1M2 The other tool uses drop down lists which you can use to select the appropriate input You will know you re in one of these fields when a down arrow appears to the right of the text entry area 6 Sept 2013 In the Submitted to box you can either type in the Step the grievance is being submitted to or you can click on the down arrow and select either Step 1 or Step 2 Unifor2002 Grie File Edit View Window Help Save Form Copy to Union by Email UNIFOR RAPPORT DE GRIEF Submitted to Soumis a Step 1 Stade1 E T v gm Grievor Plaignante Cid Emp le matricule Sen date anciennet Address Adresse Ph Rus T l hiir Ph Res T l r c 4 f E B 1 e2 nas 4 Tools Sign Comment Extended Print Form Enregistrer le Envoyer U formulaire Bins haem ane Imprimer le formulaire GRIEVANCE REPORT Ne de grief s Type in the Step or click and select Step 1 or Step 2 For date fields click the down arrow or press the d
52. rders Air Canada Teplitsky s Orders Jazz Tech Services Teplitsky s Orders Jazz Airports Legal Facts rievan After clicking it will take a minute for the form to open Help amp Instructions Help for the askSam program is available either by pressing the F1 key or selecting Help from the top menu bar The instructions provided through the following links are specific to the Grievance Tracking amp Reporting program User Guide 1894 ta sho ta f 8 0 kd lt 4 gt Pi Doc i of5654 ff Col 1 Ln 1 Pg 1 1 Search Results There are no items to show Search Results Found 0 l Current Request Top Menu 19 Sept 2013 Navigating Through the Database The Grievances database is comprised of individual data documents Most contain information on a grievance which has been filed Others contain menus from which other information can be accessed The Top Menu The first document in the database is the Top Menu File Edit View Actions Tools Window Help History Buttons TAA 9 o E A EA f B Search Zae o saah aquest ha Grievance Tracking amp Reporting Search Reports amp Research Teplitsky s Orders Air Canada Teplitsky s Orders Jazz Tech Services Teplitsky s Orders Jazz Airports Legal Facts Grievance Form fter clicking it will take a minute for the form to open Help amp Instructions Help for the askSam program is available either by
53. rievor Piaignantte I Emp le matricule Sen date anciennet Click on the button on the upper right corner to print out hard copies to send and for your file Click on the Copy to Union by Email button to email a copy to the Grievance Coordinator You will get an error message if you try to email the form without having completed all of the mandatory fields At least one required field was empty on export Please Fill in the required Fields highlighted before continuing Check and make certain that all the mandatory fields have been filled in If you haven t already click on Highlight Fields at the top of the window to highlight the mandatory fields in red If you re going to email a copy to the Company you should first convert the completed form into an Adobe PDF file by following the steps in the next section Converting the form will ensure it cannot be changed 10 Sept 2013 Creating an Adobe PDF file You can create an Adobe PDF of the completed form by printing it to a PDF Printer The advantage of doing this is that the form is saved in a file that cannot be changed This file can then be emailed to the company or anyone else without concern that it might subsequently be altered in some way To do this you must have a PDF printer driver installed on your computer that will print the grievance to a file instead of a printer If you haven t see the section doPDF Printer starting at page 45 in Appendix 1
54. s button onthe Tool Bar when you re anywhere in the database P askSam GrievancesAt File Edit View Actions Tools Window Help ipt AE M 9 4 rs Milage Srievancestuglt BB Search Ane s see Pes Report Mame Article Search Discipline Search By Type amp Unit Discipline Search By Unit All Types Grievance Report Open Arbitrations Open Grievances Scheduled Arbitration Search for any ward The first prompt asks for the Unit you want the search to focus on If you want to search through all Units just click OK to select All In this example we ll narrow the search to the Ont Air Ambulance Unit by clicking on the down arrow on the right of the dialog and then clicking on the Unit name in the picklist that s presented Request Prompt Air Canada Vacations Cdn North CLS Catering Dryden Air 5 vcs GlobeGround BT AA Handle Jazz Customer Service Jazz Tech Services Morningstar Ont Air Ambulance S ervisair vA United Airlines Webb Airport Services Worldwide Flight Services 38 Sept 2013 Click on OK to get to the next prompt which asks for the type of violation you re searching for In this example we ll narrow the search to Overtime amp Recall by clicking on the down arrow on the right of the dialog and then clicking on Overtime amp Recall in the picklist that s presented Request Prompt Type of Violation z Cancel Overt
55. t was reached by the parties upheld a decision was issued upholding the grievance partially upheld a decision was issued partially upholding the grievance dismissed a decision was issued dismissing denying the grievance withdrawn the Union withdrew the grievance Final Decision Reasons Outline of the reasons given for the decision If a Monthly Review 23 Sept 2013 decsionis brief the whole decision would be included A brief detailed description of the facts This field isn t used very often the violation Comments Place for free flow comments that don t fit anywhere else Will often contain information on the status of the grievance as it progresses through the process taken during a Teplitsky hearing Date First Entered The date the grievance was first entered into the database The description of the grievance used when the grievance was filed Attachments Most documents have attachments included Usually a copy of the original grievance will be attached and often there will be a copy of any decisions that have been received There may also be copies of emails or other documents associated with the grievance If the Attachments window is open the attachments will be listed If the window is not open you can tell at a glance if a document has attachments by looking at the attachment paperclip next to the Video Buttons on the bottom left of the askSam screen 4 tala I b Doc 2 of5654 f Doc
56. this file File Grievances ask Programs rd Adobe Reader 8 1 Internet Explorer Microsoft PowerPoint for Windows BY Microsoft Word for Windows 97 I Notepad y Paint C QuickTime Player 9 windows Media Player in Windows Picture and Fax Viewer Type a description that you want to use For this kind of File Always use the selected program to open this kind of File If the program you want is not in the list or on your computer you can look for the appropriate program on the Web 4 Atthe next Open With dialog double click on the askSam Folder 46 C3 Program Files v O f em Adobe NetMeeting QjaskSam Norton AntiVirus Common Files Online Services Double click on 2 E ComPlus Applications O Outlook Express Google Cj QuickTime the askSam folder a Hewlett Packard Skype Desktop HP O Symantec InstallShield Installation Information C Windows Media Player a Internet Explorer O Windows Messaging Jn Messenger Cj Windows NT T repu C microsoft frontpage xerox Microsoft Office Movie Maker msn MSN Gaming Zone Grievances Fie Edit View Favorites Tools Help Back 27 P Search Key Folders il Open With File and ig Open With File name Files of type Programs v Cancel Click on Browse Sept 2013 5 If you don t see the askSam folder use the file browser to navigate t
57. through Tools Reports at the top menu or by pressing Ctrl R when anywhere within askSam Article Search Specify the grievance subject matter amp bargaining unit Discipline Search By type amp unit Produces a report on a specified offence within a bargaining unit or all bargaining units Discipline Search By Unit all types Specify the bargaining unit produces a report on all types of offences divided by the offence Grievance Report Produces a list of grievances for the Unit and District beginning from the date specified If Unit is left blank all Units will be included If District is left blank all Districts will be included The date query includes a default date this can be changed Open Arbitrations Produces a list of all open arbitrations for the bargaining unit specified or for all Click on the units if All is selected Includes those that are scheduled for hearing hypertext link to Open Grievances Produces a list of all open grievances for the bargaining unit specified or for all run a report units if All is selected Includes grievances which are at arbitration Scheduled Arbitrations Produces a list of those grievances for which an arbitration date has been scheduled for the bargaining unit specified or for all units if All is selected Search for any word s Will do a global search through all grievances for the word specified If you enter more than one word the words will be treated as a p
58. to open this kind of file If the program you want is not in the list or on your computer you can look for the appropriate program on the j Cm Click on Open Click on OK Sept 2013 doPDF Printer Driver The doPDF printer driver allows the creation of PDF files using the print command in any application be it word processing spreadsheet or email You can use the doPDF printer driver to save a completed grievance form in a file that cannot be changed This file can then be emailed to the company or anyone else without concern that it might subsequently be altered in some way The first step is to install the doPDF printer driver onto your computer Once the installation process is started the setup wizard will take you through the steps involved The following describes these steps and how you can answer some of the prompts The doPDF 7 exe installation file from is available through the same link as for the askSam Viewer program and data files Once the file has been downloaded onto your computer go to the folder with the downloaded file and double click on the doPDF icon to start the installation process dopdf 7 You will be asked to confirm that you want to run the file click on Run to continue You ll then be asked for the language you want the installation process to use and then you ll be taken to the Welcome screen Click Next to continue 7 Setup doPDF 7 printer Welcome to the doPDF 7 pri
59. tricts encompassing more than one base the Grievance Sequence No is based on the number of grievances filed in the Base not the District Thus it doesn t matter that this may be the tenth grievance filed by District 344 in 2007 what is counted is that it s the second grievance filed out of YXL Sioux Lookout If your numbering system is different please switch to this format as soon as possible If sequence numbers have been used in your system continue with the sequence but in the new format Policy Grievances For Policy grievances filed by a Bargaining Committee representative the format is P Unit identifier Grievance Sequence No at least 2 digits Year 2 digits Use the following Unit identifiers 14 Sept 2013 Aeroplan Air Canada Customer Service Air Canada Crew Scheduling Airport Terminal Services Jazz Customer amp Aircraft Services Jazz Crew Scheduling Jazz Technical Services Airport Terminal Services American Airlines Canadian North CLS Catering Dryden Air Services First Air GTAA Handlex Hilton Imperial Parking Morningstar Air Express ORNGE Ont Air Ambulance Servisair Skyservice United Airlines Webb Airport Services Worldwide Flight Services ACC ACS ATS QKC QKS QKT ATS For example the 5 policy grievance filed by Jazz Technical Services in 2007 would be 15 P QKT 05 07 Sept 2013 Using the Grievance Database Starting the Program Assuming
60. u from which you can access most of the functions you ll be using This is called the Top Menu document Horizontal and Vertical Scroll Bars are located at the bottom of your Text Area and on the right hand side of your screen With these bars you can scroll through the document on screen using a mouse The Horizontal Scroll Bar also contains buttons EEF in the lower left corner that let you move to the First Previous Next or Last Document in the active askSam file These buttons are also contained in the Toolbar at the top of the screen The bottom line on the screen is the STATUS BAR Here askSam provides you with messages and information about your location on screen It also contains a Document Counter which tells you which document you are at out of the total number of documents that are in the system There is also a SEARCH RESULTS Window that will appear underneath the Text Area after you ve entered a search The Search Results Window displays a list of the Documents found by a search Click on any item in the Search Results Window to display it in the Work Space This will be explained in more detail later on With the Search Results Window open askSam GnevancesAugl File Edit View Actions Tools Window Help int i M 4 b b DAR m Stat Page GrievancesAugi3 m WA Search Zape a sant roges Pers Grievance Tracking amp Reporting August 2013 Release Search Reports amp Research Teplitsky s O
61. uments A dimmed paperclip button means there are no attachments I4 b Doc 5654 of5654 ff Documents I4 a eH Doc orses D A highlighted green paperclip means attachments are included To access the attachments you can either click on the paperclip which will open the window with the list of attachments if it is not already open Click on the name of the attachment to view it 24 Sept 2013 i File Edit View Actions Tools Window Help ipfi M lt Pw ee PAG F v 9 X gh Search 205 0313 LY Nm Click on the file name to view Grievance 205 03 13 paf the attachment Grievance Information Attachments window spree mig 739 Mar 20 Click the x to close the Grievance 1 SEWA Monthly review decision window iMi Paul Janssen AM E33 Chuck Smith eiui 205 OUM GE 205 03 13 EE G Jan 08 2013 creme Interpretation Application EENT a Article 4 ICE MESICHIE Scope Work Offence Category i Decision Fina Decision Reasons Man Teplitsky Arbitrator Mei May 27 2013 Scope Work Fen niens Jan 9 2013 Click here to see attachments See Decision fal 4 lt lt gt i Doc 5114 of 54 f Col 1 ini Pg if Menu Command Views Click on the hyperlink or the paperclip to open the attachment window If you wish to close the attachments window click on the x in the upper right hand corner of the window Attachments are limited to
62. will take a minute for the form to open Local 2002 or their designated representative Horizontal Scroll Bar lt b hed 4 h Doc 1 of 5654 f Col 1 ini PgiA Status Bar The first line on the screen is the TITLE BAR It contains the name of the active application askSam and the name of the active file GrievancesAug13 The second line on the screen is the MENU BAR From here you can access askSam Viewer s pull down menus While the basic functions of the grievance system are accessed through the links on the Top Menu document the Menu Bar provides many more Feel free to experiment The third line is the TOOL BAR It contains Buttons also sometimes called Icons These Buttons provide quick access to askSam Viewer s functions The line beginning with the Search button is the SEARCH LINE Here you can directly type requests for searches You move to the Search Line by pressing the ESC key or CLICKING on the Search Line After you enter a search press ENTER or CLICK on the Search Button askSam will search for your request The Search Line also contains two buttons that affect searches The Case Sensitive button toggles the Search from Case Sensitive to Non Case Sensitive The Fuzzy Search button turns on and off askSam s Fuzzy Search feature 18 Sept 2013 Underneath the Search Line is the TEXT AREA This is where the information contained in the Grievances file is displayed The opening document works like a men
63. x Hits E Word Operator Search Description OK Search buttons EE Date H Click to open Help Vate elp Numeric Edit fe Proximity t Clea da Attachments i lear All Search Logic Add or delete parenthesis from expression The Search Dialog can also be opened by selecting Actions Search using the menu bar E askSam Grieva ncesAL g aw Actions Tools Window Help ESCM The Search Dialog can Other Searches Search for Selected Text also be opened by clicking Actions and Search Multiple Files then Search Stored Searches Web Search Sort Field Show orts amp Count word or phrase Word List a NS ers A The search buttons on the left of the Search dialog are search options and choosing a button will open the dialog for that search Because the type of searching you will be doing will usually involve using the Word and Field buttons this description will deal only with those Help on all aspects of the askSam Reader program is always available by clicking Help in the Menu Bar or in any dialog box or by clicking on the Help button in the Tool Bar To begin the search click on the Word search button to open the dialog Under Word or Phrase type sick without the quotes and then click on OK 30 Sept 2013 askSam GrievancesAug13 aa enu Open evunmm AC Max Hits Click o
64. you have all of the database components properly installed on your computer you can start the program by double clicking the shortcut icon on your desktop or opening the Grievances folder and double clicking on the GRIEVANCES ask icon s Shortcut ka GRIEVANCES ask i Sharkcut s 1 KE GRIEVANCES ASK Note The Grievances file will also have the release month and year in its name For example the file name for the August 2013 release is GrievancesAug13 ask The askSam Viewer Screen The first time you open the file you will be asked if you want to index the file x i This File is not indexed Indexing is a one time process that will greatly increase the speed of your searches Would vou like to index this File ee Click on Yes and then on Index File Inde NNNM ES File name GRIEVANCES ask File size 305 71 Mb 320561717 bytes Index Rie x Delete Ind m i Any changes made to the indes settings will not be Cancel saved until you index or reindes the file Help Jek Index Specific Fields Test Numeric Datelf Index single character words Include field names in indes Ma Punctuation characters kaz kp BE I Index noise words Defined Search Order First to Last Memory allocated for indexing a File 0192 When the indexing is finished click on Close 16 Sept 2013 Progress Remaining time 0 minute s Currently Indexing Docume

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